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Brian Simpson MEP Chair, EP TRAN EC AIRPORT PACKAGE

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Expanding in Europe and Beyond! Contents winter 2012 Airports Council International European Region, 6 Square de Meeûs, B-1000 Brussels, Belgium

Director General Olivier Jankovec 07 Olivier Jankovec, Director Tel: +32 (0)2 552 09 72 Fax: +32 (0)2 513 26 42 General, ACI EUROPE e-mail: [email protected] The Financing Cliff

Communications Manager Robert O'Meara

Warsaw Chopin Airport Warsaw Chopin Airport is investing Tel: +32 (0)2 552 09 82 77.7 million to rebuild Terminal A. € Set for completion at the end of 2014, the work will integrate Terminal A with the recently-completed existing Fax: +32 (0)2 502 56 37 Airports in terminal facility. e-mail: [email protected] the news Frankfurt Airport Frankfurt Airport opened the new ‘Pier A-Plus’ – the latest addition to Swedavia existing terminal facilities. Together 08 Sweden’s national airport group, with Piers C/D and B, the new facility Swedavia, has become the world’s first will form the main focus of Lufthansa’s carbon neutral national airport group. A380 handling activities at Terminal 1. The group gained carbon neutral status within Airport Carbon Accreditation for all of its airports.

Aerodrom Ljubljana, Airports in the News Dublin Airport Slovenia Senior Manager Membership and Dublin Airport is aiming to cut its Bidders have been announced for the energy use by up to a third by 2020. planned construction of the second New measures will include replacing passenger terminal at Ljubljana’s 5 existing airport operational vehicles airport. The estimated cost of the new with fully electric models on a trial terminal will be €72 million and it is basis. Dublin Airport is Airport Carbon scheduled to open in spring 2015. Commercial Services A snapshot of stories from Accredited at the ‘Reduction’ level.

BAA Airport company BAA is no more after it decided to drop the name. Each of Napoli Capodichino Danielle Michel the airports previously under the BAA Airport around Europe name – London Heathrow, Glasgow, Napoli Capodichino Airport has Aberdeen, Southampton and Stansted opened the first full-service pizzeria – will now operate under their own with a wood-fired oven in the Italian standalone brands. airports network. The restaurant specialises in pizzas and dishes inspired by recipes from the Campania region.

Aéroports de Paris Tel: +32 (0)2 552 09 78 Aéroports de Paris (AdP) has released details of a six-year redevelopment programme for Paris-Orly Airport. A central element of the project will see the two terminals merged into a single Athens Airport facility, with the aim of drastically Athens International Airport Fax: +32 (0)2 502 56 37 improving the passenger experience. introduced new improved services recently for customers travelling through its airport to enhance the overall travel experience. Some of these services include Branded Departure Gate Lounges, ‘Time to e-mail: [email protected] ANA Gate’ informative monitors and Virtual Portugal has moved a step closer Assistants, in an effort to promote in selling its airport operator ANA Athens Airport’s high-tech profile and has attracted eight preliminary and increase the efficiency of airport offers in a deal that could help the operations. indebted country raise up to €2 billion. German airport operator Fraport, Brazilian construction group Odebrecht, Portuguese road operator CCR, Spanish infrastructure firm Ferrovial and investment group Global Infrastructure Partners (GIP) were among the bidders.

Ensure that ACI EUROPE is up to speed with the latest news concerning your airport by contacting us via [email protected] or via our Twitter feed @ACI_EUROPE 11 ab-winter-2012-map.indd 2-3 19/11/2012 11:18 Brian Simpson MEP, Chair, EP TRAN Magazine staff Airports essential to economic recovery and Publisher social cohesion Daniel Coleman

Editor Ross Falconer 16 Assistant Editor Ryan Ghee Airport Package Will EP vote ‘Return Head Designer Richard Jende to Sender’?

Designer Victoria Wilkinson

Photography Grant Pritchard 18 2.282 2.778 Sales Director bil bil 1.572 Jenny Rayner Aviation Liberalisation 1.530 bil Come fly with me bil Managing Director 222 1.558 mil 605 Paul J. Hogan mil bil 410 mil 1.132 153 410 5.042 mil mil bil PPS Publications Ltd bil 3a Gatwick Metro Centre, Balcombe Road, Horley, Surrey RH6 9GA, United Kingdom Air Passenger Traffic 2011 2031 Tel: +44 1293 783851 Fax: +44 1293 782959 email: [email protected] 20

The opinions and views expressed in Airports & CO Communiqué Airport Business are not necessarily 2 those of ACI EUROPE or the Publisher. ACI EUROPE and Swedavia becomes world’s PPS Publications accepts no responsibility or liability whether direct or indirect, as to the currency, first carbon neutral accuracy or quality of the information, nor for any consequence of its use. national airport group

CONTINUED ON PAGE 4 04 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS CONTENTS CONTINUED

CONTENTS CONTINUED

22 34 Solar Impulse Aviation Security Helping high ambitions get Developing the 2020 airport off the ground security model

24 38 Aerodrome Airport Operations Rulemaking Process Delivering future efficiency Communicating to the EASA stakeholders

25 40 Airport Regions Conference Airport Development Researching Check-in 3 enhances VIE’s decarbonisation… from green credentials the ground up

26 42 Innovative passenger initiatives Future Travel Improving the airport Experience Europe experience LAX plans multi-sensory passenger experience

30 44 Frankfurt Airport Amsterdam Airport Schiphol FRA inaugurates Schiphol’s award-winning Pier A-Plus passenger focus

32 45 Brussels Airport Airport Exchange 2012 Brussels prepares for Exhibitor highlights long-haul growth ARINC_ITS_2013-ACIeuropeWinter.pdf 1 12/11/2012 10:20

EDITORIAL COMMUNIQUé AIRPORT BUSINESS WINTER 2012 07

THE FINANCING CLIFF By Olivier Jankovec, Director General, ACI EUROPE

As I write these lines, Eurostat sort of financing cliff – by analogy has just released its latest figures Many airports are finding to a well-known situation across showing that the Eurozone has the Atlantic. fallen back into recession. At the themselves between a rock Yet, it is puzzling that the revised same time, the EU is engaged in State aid guidelines on airports tense negotiations over its budget and a hard place – public being prepared by the European for the next 7 years – with Member Commission appear to be oblivi- States arguing for cuts and the financing is retreating while ous to that situation. From what European Commission pleading for we have been told, the objective is more money to be spent on growth- access to private financing to curb the public financing of air- enabling sectors and projects. port infrastructure, based on the While all these discussions remains difficult. assumption that there are too many behind closed doors about how airports in Europe. Hence, the pri- much EU money should be ear- vate sector should foot the bill, with marked for the Common Agricultural needed from all parties involved – in to financing their modernisation airports moving towards full cost Policy or Nuclear Fission seem excess of €30 billion. For Europe’s and development. This is noth- recovery and airlines paying for it. very remote from the daily worries airports, the bill is expected to ing new, as airports’ capital costs If confirmed, such an approach of airport managers, they do actu- reach up to €5 billion by 2030. already increased by +23% in 2010 would clearly stand in the face of the ally matter for our industry. Indeed, And this is where the CEF matters, alone, adding a staggering €1.7 bil- economic reality of airports, negating what will be decided by the end of because it will be the only oppor- lion to our cost base – in spite of the essential role they play in Europe’s November is also how much EU tunity to get EU financing. Without much reduced capital expenditure. connectivity and for local develop- money will go to the Connecting it, some airports are unlikely to Unfortunately, there does not seem ment. It would also be at odds with Europe Facility (CEF), which will make the necessary investments. to be much hope for improvement. the Trans European Network and the provide financing for theEU ‘s Trans Alongside the challenges of current This was just recently confirmed by EC’s own Growth & Jobs agenda – European Network and the deploy- trading conditions, the business Standard & Poor’s, which noted that not to mention the way in which the ment of the SESAR project. case of deploying SESAR may lower economic growth prospects new economic powerhouses of Asia SESAR is the technological and not be obvious for all airports – as do not bode well for the credit rating or the Gulf are financing their own operational component of the Single related investments will not neces- of European airports. airport infrastructure. European Sky. It will bring about a sarily bring local benefits given the The risk is of course further Ultimately, the challenges of whole range of new technologies priority SESAR places on improve- reductions in investments. That policy making in Europe have a lot and operational processes, allowing ments to the network. would cause a disconnect between to do with alignment. This is some- for a better integration between air For now, European Commissioner capital expenditure levels and thing Brian Simpson, Chair of the navigation service providers, airlines responsible for Transport, Siim longer-term demand trends for European Parliament’s Committee and airports. As such, it is crucial to Kallas is fighting for CEF and he more and better facilities. But for on Transport & Tourism, knows our ability to accommodate future needs full support. This is why ACI now, many airports are finding very well. In this issue, he shares demand. SESAR has a strong focus EUROPE has asked several promi- themselves between a rock and his views with us on the Airport on improving the performance of nent European airport CEOs to a hard place – public financing is Package and the other European the European aviation system, with raise the importance of CEF with retreating while access to private issues of interest to airports. We ambitious cost efficiencies and envi- their national Governments. financing remains difficult, if not also bring you up to speed on the ronmental benefits. Besides SESAR and CEF, air- elusive. This situation is proving latest developments in external rela- But for these gains to material- ports in Europe are confronted with a especially difficult for regional air- tions, environment and safety – as ise, significant investments will be tougher environment when it comes ports, which are potentially facing a well as a selection of airport news. Warsaw Chopin Airport Warsaw Chopin Airport is investing €77.7 million to rebuild Terminal A. Set for completion at the end of 2014, the work will integrate Terminal A with the recently-completed existing Airports in terminal facility. the news Frankfurt Airport Frankfurt Airport opened the new ‘Pier A-Plus’ – the latest addition to Swedavia existing terminal facilities. Together Sweden’s national airport group, with Piers C/D and B, the new facility Swedavia, has become the world’s first will form the main focus of Lufthansa’s carbon neutral national airport group. A380 handling activities at Terminal 1. The group gained carbon neutral status within Airport Carbon Accreditation for all of its airports.

Aerodrom Ljubljana, Dublin Airport Slovenia Dublin Airport is aiming to cut its Bidders have been announced for the energy use by up to a third by 2020. planned construction of the second New measures will include replacing passenger terminal at Ljubljana’s 5 existing airport operational vehicles airport. The estimated cost of the new with fully electric models on a trial terminal will be €72 million and it is basis. Dublin Airport is Airport Carbon scheduled to open in spring 2015. Accredited at the ‘Reduction’ level.

BAA Airport company BAA is no more after it decided to drop the name. Each of Napoli Capodichino the airports previously under the BAA name – London Heathrow, Glasgow, Airport Napoli Capodichino Airport has Aberdeen, Southampton and Stansted opened the first full-service pizzeria – will now operate under their own with a wood-fired oven in the Italian standalone brands. airports network. The restaurant specialises in pizzas and dishes inspired by recipes from the Campania region.

Aéroports de Paris Aéroports de Paris (AdP) has released details of a six-year redevelopment programme for Paris-Orly Airport. A central element of the project will see the two terminals merged into a single Athens Airport facility, with the aim of drastically Athens International Airport improving the passenger experience. introduced new improved services recently for customers travelling through its airport to enhance the overall travel experience. Some of these services include Branded Departure Gate Lounges, ‘Time to ANA Gate’ informative monitors and Virtual Portugal has moved a step closer Assistants, in an effort to promote in selling its airport operator ANA Athens Airport’s high-tech profile and has attracted eight preliminary and increase the efficiency of airport offers in a deal that could help the operations. indebted country raise up to €2 billion. German airport operator Fraport, Brazilian construction group Odebrecht, Portuguese road operator CCR, Spanish infrastructure firm Ferrovial and investment group Global Infrastructure Partners (GIP) were among the bidders.

Ensure that ACI EUROPE is up to speed with the latest news concerning your airport by contacting us via [email protected] or via our Twitter feed @ACI_EUROPE

ab-winter-2012-map.indd 2-3 19/11/2012 11:18 Warsaw Chopin Airport Warsaw Chopin Airport is investing €77.7 million to rebuild Terminal A. Set for completion at the end of 2014, the work will integrate Terminal A with the recently-completed existing Airports in terminal facility. the news Frankfurt Airport Frankfurt Airport opened the new ‘Pier A-Plus’ – the latest addition to Swedavia existing terminal facilities. Together Sweden’s national airport group, with Piers C/D and B, the new facility Swedavia, has become the world’s first will form the main focus of Lufthansa’s carbon neutral national airport group. A380 handling activities at Terminal 1. The group gained carbon neutral status within Airport Carbon Accreditation for all of its airports.

Ensure that ACI EUROPE is up to speed with the latest news concerning your airport by contacting us via [email protected] or via our Twitter feed @ACI_EUROPE

ab-winter-2012-map.indd 2-3 19/11/2012 11:18 AmsterdAm Airport schiphol Europe’s Preferred Airport

Amsterdam Airport Schiphol offers excellent visit value and functions as an attractive hub for businesses and travellers. Being presented with the ACI Europe Best Airport Award 2012 made us extremely proud. We continue to give it all we’ve got!

We wish all Airport Exchange participants a wonderful time in Amsterdam. brian simpson mep interview COMMUNIQUé AIRPORT BUSINESS WINTER 2012 11

Simpson: “The European Parliament has been the biggest supporter of liberalisation and remains the biggest advocate of the Single European Sky.” Airports essential to economic recovery and social cohesion Brian Simpson MEP Brian Simpson MEP is a long-standing member of the European was first elected to the European Parliament Committee on Transport and Tourism (TRAN) and has been Parliament in 1989. He is a Labour MEP and member of the its Chair since 2009. In a very timely interview, he spoke to Airport European Parliamentary Labour Business shortly after the Committee had voted on the ‘Airport Package’ Party (EPLP), which works with other socialist MEPs as part of the – a process which, significantly, saw it reject the proposed new rules on Progressive Alliance of Socialists ground handling. Ross Falconer reports. and Democrats (S&D) – the second largest political group in the European Parliament. Simpson The European Commission rejection of the new rules on ground Their market share has grown to has, since 2009, been Chair of the announced the Airport Package handling at its 6 November meet- 45%, while airports’ market share European Parliament’s Transport of legislative proposals concerning, ACI EUROPE highlighted that has declined to approximately 15%. and Tourism Committee (TRAN), ing airport slots, ground handling this “reflects the lack of sufficient The increased competition means and it is in this context that he and aviation noise, in December attention to improving the quality profitability margins are thin, particu- spoke to Airport Business. 2011. “All of these are controversial and efficiency of airport operations larly at many regional airports where Europe’s airports are crucial and are proving to be very in a meaningful and efficient man- the traffic volume does not necessi- generators of economic growth difficult dossiers to handle,” com- ner”. ACI EUROPE has long argued tate several ground handlers. and jobs, and are essential for mented Simpson. that any revision of the existing EU In his role as TRAN Chair, the delivery of social cohesion. Directive on ground handling should Simpson has faced a difficult job in Simpson sees this role becoming Ground handling empower airports to set minimum trying to reconcile the very different even more important as Europe The ground handling aspect of service levels for ground handlers positions between MEPs. Indeed, battles through and then emerges the Airport Package has perhaps and better control over activities the ground handling proposal was from recession. “Without good air- been the most visible and politi- within the airport perimeter. This rejected by a small majority, with 22 port infrastructure, areas will fall cally contentious. ACI EUROPE would improve the quality and per- votes against, 20 in favour and 2 behind. However, in the EU our has made it known that it does formance of ground operations at abstentions. Many MEPs feared that airports face a major challenge in not support further liberalisa- airports in the interests of the pas- the proposal would lead to a dete- competition from the Middle East in tion of ground handling services, senger. Since liberalisation of the rioration of working conditions and particular, and we ignore this at our which would put jobs at risk and ground handling market, which was safety, while also emphasising the peril,” he said. also negatively impact on the per- primarily a German issue, independ- lack of evidence that the regulation The ‘Airport Package’ is currently formance and quality of ground ent handlers have competed to would increase the overall efficiency at the very top of the TRAN agenda. operations. Following TRAN’s provide these services at airports. of ground handling operations. 12 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS brian simpson mep interview

TRAN’s recommendation that the Commenting on TRAN’s rejection of the proposed new rules on ground handling, Simpson said “there European Parliament should reject are serious concerns about working and social standards deteriorating when you get liberalisation – the proposal will now be tabled for this needs to be addressed and MEPs have picked up on these issues”. a plenary vote, unless the European Commission decides to withdraw it. Simpson commented: “I’ve been trying to reconcile positions on the whole package, not just ground handling, which is why I have aged visibly in the last three months! I would have left things relatively alone, but there are serious concerns about working and social standards deteriorating when you get more liberalisation – this needs to be addressed and MEPs have picked up on these issues.” Meanwhile, the proposed revision of common rules for airport slot allo- cation was approved by TRAN, with 39 votes in favour and 5 against. The aim is to ensure optimum use of take-off and landing slots, and maximise available airport capacity. Europe’s airports welcome the focus on allowing more efficient use of available airport capacity – essential as EUROCONTROL forecasts that air traffic will double by 2030/2035. However, the adverse effect on regional airports succinct in addressing the out- Council, which represents Member European Commission proposal to and airlines. “Personally, I wouldn’t come of this aspect of the Airport States and which together with change the use-it-or-lose-it rule by do too much with the slots regula- Package: “Local rules – after that, the European Parliament acts as increasing required slot usage from tion. I think the issue of secondary who knows?” It was approved by co-legislator. 80% to 85% was rejected – a clear trading needs to be addressed, but TRAN, with 33 votes in favour, 10 support for incumbent airlines at the rest I would leave well alone. against and 1 abstention. One-bag rule congested airports. MEPs backed This does not seem to be the view In terms of the next steps, the The one-bag rule being imple- the idea of financial sanctions, rather of the majority of my colleagues, but first reading vote in the plenary mented by some airlines continues than general fees, as an incentive we will see,” explained Simpson. of the European Parliament on to have a detrimental impact on pas- for airlines to return unrequired slots The third pillar of the Airport the Airport Package is scheduled senger rights, and is also the single to the pool for others to use. They Package, noise, is fast becom- for December. Whatever comes biggest threat to airport commercial also inserted a provision to prevent ing the key issue for aviation in out of that process will then form revenues. On average, commercial secondary slot trading having an many EU countries. Simpson was the basis of negotiations with the revenues now account for 48% of total airport revenues, and their resilience is key to airports’ ability to invest and modernise infrastructure. Aer Lingus’ recent attempt to follow the example set by some low-cost carriers (LCCs) appears to have been averted, but this clearly demonstrates that the problem is not likely to remain isolated to those travelling with LCCs, and there is a danger of legacy carriers following the example of the LCCs. “Commissioner Kallas is aware of the problem,” stated Simpson. “Firstly, let me say I believe there is far too much cabin baggage full stop, and it is up to the airlines to act. However, to equate airport shopping with cabin baggage is ridiculous. Airport shopping should not be classed as cabin baggage and passengers who shop at airports should be protected accordingly.”

Simpson: Liquids, Aerosols and Gels “The fact is we need the SES to happen in order to effectively manage the volume of air traffic that we As reported in the Autumn issue have. The Member States have not only dragged their heels on this, but they’ve dropped the anchor. of Airport Business, in July the The biggest challenge we have to overcome is the lack of political will at Member State level to deliver this project.” European Commission postponed the April 2013 deadline for the brian simpson mep interview COMMUNIQUé AIRPORT BUSINESS WINTER 2012 13

removal of restrictions on the carriage of liquids, aerosols and gels (LAGs), as it was ‘not operationally feasible’. The postponement was accompanied by a roadmap for the progressive removal of the LAGs restrictions, which will be deter- mined in cooperation with European and international partners, including industry stakeholders. Europe’s airports support the revised approach, which should ultimately improve the passenger experience and safeguard the integrity of airport operations. “The new timeline is the best we can hope for. I’m not happy because I believe the ban should be lifted,” asserted Simpson. “As for Member States, they all work on the basis of risk aversion rather than risk management, which means more inconvenience for passengers and everybody scared to death to take a decision. The LAGs regulation, more than any other, has turned the airport experience from pleasurable to traumatic, especially when you Noise is fast becoming the key issue for aviation in many EU countries. Simpson was succinct in add other security measures along- addressing the outcome of this aspect of the Airport Package: “Local rules – after that, who knows?” side it.”

Single European Sky Simpson speaks with passion about the need to deliver the Single European Sky (SES), describing it Brian Simpson MEP biography as “one of the major priorities of our time”. SES aims to triple capacity in Brian Simpson MEP has represented his home region, the North West of England, in the the sky, halve ATM costs per flight, European Parliament since 1989. He was the spokesperson on Transport for the Parliament’s improve safety by a factor of 10, and Socialist Group, before being made Committee Chair in 2009. He is also a Member of the Agriculture and reduce the environmental impact Rural Development Committee, where he acts as Labour Party spokesman; and the European Parliament’s of each flight by 10%. Functional delegation for relations with Australia and New Zealand. Airspace Blocks (FABs) are also He has been a Councillor for Merseyside County Council (1981-1986) and Warrington Borough Council being established to optimise the (1987-1991) in the UK, and Deputy Chair of Liverpool Airport (1981-1986). He was also Private Secretary provision of air navigation services. for European Affairs to UK Deputy Prime Minister John Prescott (1997-2004). In his keynote speech at the recent Single European Sky Summit 2012 in Limassol, held under Cyprus’ EU Presidency, Simpson was particularly critical of the failure of Member States to properly implement SES2. “Why has delivery not happened? The fact is we need the SES to happen in order to effectively manage the volume of air traffic that we have. The Member States have not only dragged their heels on this, but they’ve dropped the anchor. The biggest challenge we have to overcome is the lack of political will at Member State level to deliver this project,” he asserted. “I highlight this problem by using the FABs as a prime example. 4 December is the date that all the FABs, by law, should be up and running, and my Committee will demand and support the Commission in taking procedures in the European Court of Justice against those Member States who have failed to deliver.” Commenting on the one-bag rule being implemented by some airlines, Simpson said: “Airport So, how does he see these shopping should not be classed as cabin baggage and passengers who shop at airports should be issues evolving in the near future? protected accordingly.” “Very slowly, because the Member 14 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS brian simpson mep interview

States are moving at a snail’s pace. We in the European Parliament will keep putting the pressure on and will support any legal moves the Commissioner might take. But the problem here lies full square with the Member States, which is why I’m not so optimistic.” Simpson is similarly forthright when it is put to him that Europe still lacks a consistent aviation policy reflecting the growing strategic relevance of the sector for its economies. “I think Europe has more of an aviation policy than the individual Member States – SES, the Airport Package and bilateral agreements show this,” he said. “Granted, people might not fully agree with what is being proposed, but at least it’s something. Not one Member State I believe has a coherent aviation policy and some, including my own, pontificate on the one hand and tax the industry to death on the other.” Simpson explained that the new timeline for the removal of restrictions on the carriage of liquids, Airport Competition aerosols and gels is the best we can hope for. “I’m not happy because I believe the ban should be In June, ACI EUROPE released lifted,” he asserted. an independent study on airport competition, which concluded that most airports in Europe are need to take another look at this, Aviation liberalisation the US Congress has passed legis- subject to competitive constraints because of the competition com- The European Commission lation making it illegal for its airlines and that there is enough evidence ing from outside Europe. I certainly recently announced its ambitions to to abide by the EU rules. to question the old presump- don’t believe regional airports establish new liberalisation agree- “It’s going to lead to a trade tion that airports do have market should be regulated.” ments with a range of external war unless the Member States act power. The study also concluded Regional airports have a signifi- countries, in an effort to boost the urgently and we could have EU that regulation should be avoided cant role in promoting economic international competitiveness of the planes impounded in places like where there is sufficient competi- growth in their regions, not only EU’s aviation industry. To give the China. The EU needs to step back tion in place. In light of this, does via their own activities, but also by EU aviation industry better access and give ICAO some time to come Simpson believe that a fresh look encouraging inward investment. to business opportunities in new up with a global solution, which I is needed at the way in which air- In May, the European Parliament markets, it is proposing to conclude support. If the EU wants to charge ports are regulated, particularly released its Report on the Future EU-level air transport agreements ETS over its own airspace it can, on airport charges? “Not really. I of Europe’s Regional Airports, with increasingly important aviation but to do it over everybody else’s is think there is competition between which covered a number of key partners, such as China, Russia, the ridiculous. Frankly, this can only be major hubs and that will intensify issues with regards to the future Gulf States, Japan, India and ASEAN resolved at governmental level and with the Middle East. But as for of State Aid for regional air serv- (Association of South East Asian at the moment none of them have regional airports, I think they are ices, quality and sustainability of Nations) countries. The European the courage to raise it in case they complementary to, not in com- air services from regional airports Commission is also proposing to are seen as anti-environmentalist,” petition with, the major hubs. At and ensuring greater competi- complete, by 2015, a Pan-European commented Simpson. the end of the day, airlines will tion in the sector. Meanwhile, the Aviation Area with neighbour- A long-time TRAN member, fly where the passengers are and European Commission plans to ing countries, such as Ukraine, Simpson has seen the evolution of where the capacity allows it,” he release new guidelines on State Azerbaijan, Tunisia, Turkey and Egypt. European aviation policy over the commented. “As for regulated Aid and the financing of airports The total economic benefit of all last 10 years – a period notable charges, I believe there may be a in 2013. of these agreements is estimated for the emergence and growth of to be €12 billion per year. “I would the low-cost carriers. Meanwhile, welcome it. However, we have to be perhaps the most significant factor Simpson speaks with passion about the need to deliver the careful that any deal is reciprocal in internationally has been the rapid Single European Sky, describing it as “one of the major nature, giving benefits to the EU as development of airlines and airport priorities of our time”. He is particularly critical of the failure well as third countries, and that the capacity in the Middle East. of Member States to properly implement SES2. countries we are dealing with are not “The European Parliament has rogue States,” said Simpson. been the biggest supporter of liberalisation and remains the biggest EU ETS advocate of the Single European Since the beginning of 2012, Sky. It’s not always been a success. emissions from all domestic and There have been airline failures and international flights landing and tak- indeed airport closures, but at the ing-off from EU airports have been end of the day, Europe is still a big included in the EU Emissions Trading player in civil aviation. However, its System (ETS). It applies to EU and position is under threat unless we non-EU airlines alike, and has proven deliver on projects like the SES and a highly contentious issue. China and ensure we have sufficient airport India have refused to comply, while capacity,” concluded Simpson. Europe’s most dynamic catchment area: Vienna, where 15.8m people want to fly with your crew.

There’s plenty in Vienna to keep your airline busy. Vacation and business travellers from four countries in the growing markets of Central and Eastern Europe fly from here. As Vienna ranks 4th for world city tourism and is a leading congress centre it is also a very popular destination. Scan for www.viennaairport.com more detailS.

VIE_PA_Aviation_210x297_mag.indd 1 05.07.12 12:36 16 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS Airport Package

One year on from our ‘What’s in the box’ story about the launch of the Airport Package, the question to ask may now be ‘Where is it right now?’ The past year has seen a lot of behind-the-scenes movement on the various dossiers, as the legislative process was progressing. This process involves the review of each Commission legislative proposal by both the European Parliament and the Council, the latter represent- ing Member States. While the Commission has the power to initiate and make legislative proposal, the power of final decision rests with the European Parliament and the Council. As is customary, during the draft- ing of the individual Parliamentary reports on each of the proposed pieces of legislation, the full gam- On 6 November, the TRAN Committee rejected the legislative proposal on Ground Handling. bit of stakeholders expressed their views: airlines, airports, local communities, ground handlers, slot coordinators and more. The levels of compromise sought are evident when you look at the numbers: the proposed Regulation on Ground Handling (to replace the existing EU Directive AIRPORT PACKAGE - Will EP on Ground Handling) was subject to no less than 500 proposed amendments, while Airport Slots also attracted some 290 proposed amendments and Aviation Noise has also seen around 300 amend- vote ‘RETURN TO SENDER’? This time last year the European Commission launched its Airport ments proposed. All of which risks watering down the Commission’s Package, proposing a trio of legislation on airport slots, ground handling original ambitions, or taking the and aviation noise. The emphasis at launch was squarely on ‘Quality proposal to unforeseen territory. So, what’s the update on each of and Capacity at Airports’, so what has the past 12 months of reporting these dossiers? and debate between the European Parliament, the Council and industry

Ground Handling stakeholders yielded? Elliot Bailey reports. Back in March, the EU Council of Transport Ministers agreed to introduce a regulation on the European Parliament, two EP ground handling unions/workers, a ‘general approach’ on the Ground Handling, replacing the Committees reviewed the legis- which fiercely opposed further European Commission’s proposal existing directive. Meanwhile at lative proposal. The Committee liberalisation and deplored the for Transport & Tourism debated lack of adequate social protec- the main elements of the regu- tion. Following this rejection of the lation, while the Committee for Ground Handling proposal by EP Employment and Social Affairs had TRAN, the next steps of the legis- responsibility specifically for the lative process for the entire Airport employment and social elements Package are unclear at the time of of the regulation. Members of writing. For Ground Handling, the the European Parliament (MEPs) proposed rejection by EP TRAN from both Committees analysed is due to be put to Plenary vote at the proposed legislation with the European Parliament session respect to their Committee’s area in Strasbourg on 11 December. of responsibility. The Employment This means that the full Parliament Committee already adopted its will vote on whether to uphold EP own opinion in September, how- TRAN’s rejection of the proposed ever a major upset occurred on legislation or to keep the proposal 6 November when the TRAN alive – unless the Commission Committee rejected the legislative decides to withdraw the proposal proposal on Ground Handling. beforehand. This rejection vote on Ground In relation to the other 2 parts of Agreement on some aspects of the Airport Slots dossier was Handling was heavily influenced the Airport Package, namely Airport complicated, with some Member States very reluctant to see a change in the rules. by a massive demonstration on Slots and Aviation Noise, the EU the eve of the vote in Brussels of Council of Transport Ministers Airport Package COMMUNIQUé AIRPORT BUSINESS WINTER 2012 17

agreed a ‘general approach’ on and this will now go for vote in the these issues amongst Member plenary session in Strasbourg on States in October and in June 11 December. respectively. Aviation Noise Airport Slots Regarding the European Agreement on some aspects of Commission’s proposals for the this dossier was complicated, with regulation of noise-related oper- some Member States very reluc- ating restrictions, EP TRAN also tant to see a change in the rules voted on this in its 6 November and clearly willing to protect incum- meeting, adopting the report bent airlines. While some of the of Jörg Leichtfried MEP (& the European Commission’s original amended, corresponding leg- goals have remained, in particular islative proposal). Here the in relation to legalising secondary biggest shift has been that the trading, increasing the transpar- Commission’s right of scrutiny ency of slot trading, reinforcing the prior to the introduction of oper- independence of slots coordinators ating restrictions at airports has and allowing for airlines to be fined been considerably reduced. This for improper use of slots, one key is disappointing for airports, as the ingredient has been removed. The Commission’s right of scrutiny was European Commission’s original key to ensuring a better (read less proposal included an increase of the political) implementation of the Regarding the European Commission’s proposals for the regulation of noise-related operating restrictions, EP TRAN current ‘use-it-or-lose-it’ rule from a ICAO’s balanced approach to air- voted on this in its 6 November meeting, adopting the report minimum ratio of 80/20 to 85/15 craft noise management. of Jörg Leichtfried MEP (& the amended, corresponding together with loner slot series, So, all in all, the Package remains legislative proposal). which would have afforded airports together for now. The vote on better use of their existing capacity. these new rules in the plenary ses- EP TRAN also voted on this issue, sion of the European Parliament in Vice-President in charge of remains to be seen how insistent when it met on 6 November, but it Strasbourg on 11 December will Transport Siim Kallas is understand- the Commission will get about the adopted the report by Giommaria be a decisive moment. A number ably unhappy that the original Airport Package’s original intentions. Uggias MEP (& the amended, cor- of EU media outlets have reported Package has been watered down Expect to hear and read more on responding legislative proposal) that European Commission during this regulatory process. It this in the coming weeks.

The Safegate Effect 18 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS Aviation liberalisation

2.282 2.778 bil bil 1.572 1.530 bil bil 222 1.558 mil 605 mil bil 410 mil 1.132 153 410 5.042 mil mil bil bil

Air Passenger Traffic 2011 2031

Amid the ongoing economic turmoil in the Eurozone and the regular reminders that the future of aviation is East, the European Commission (EC) has recently developed a renewed strategic COME FLY WITH ME approach, taking stock that aviation is a key enabler of growth. It has Intra-European route liberalisation introduced by the EU in the mid-1990s repeatedly issued warnings about a transformed the business, experience and performance of aviation throughout shift in the world economy towards Asia and Latin America and how this the continent. Following successful aviation liberalisation beyond the EU, with is challenging the primary position- the US and Canada as well as countries like Morocco over the last 10 years, ing of the European aviation market. With these developments in mind, now the European Commission is looking at the next stage of its ambitious on 27 September, the European External Aviation Policy. Report by Elliot Bailey. Commission announced through a formal Communication an ambitious plan to open negotiations with key by 2015 an umbrella of aviation it warmly welcomed this latest bilateral agreements still too often EU trading partners, to access new agreements with neighbouring EU move by the EC in a press release. obstruct their ability to attract new business opportunities in fast grow- countries such as Turkey, Ukraine, Alongside the negotiation propos- air services, diversify their traffic mix ing markets. It is making the case for Egypt and others. als, ACI EUROPE also commended and improve the connectivity of their negotiating new aviation agreements Launching the initiative, European the EC’s parallel commitment to communities. with the EU’s major trading part- Commission Vice-President in enhancing the competitive position ACI EUROPE Director General ners so as to secure market access charge of Transport, Siim Kallas of European aviation, both internally Olivier Jankovec said “There is no opportunities under fair, competitive referred to the shift taking place and externally, with Director General question that we need to speed-up conditions. The Commission is also in global aviation: “The European Olivier Jankovec reminding that the pace of aviation liberalisation. If we looking at the timely completion of a aviation industry has been hard hit this must include a renewed focus want to attract and develop air traffic Pan-European/Mediterranean Open by recession and if that was not on addressing the airport capac- flows and improve connectivity with Aviation Area with the EU’s neigh- enough, global aviation is chang- ity crunch, and the damage being our external markets, the only effective bouring countries by 2015 – a high ing rapidly. Half of the world’s new wrought by national aviation taxes. way to do it is through EU-led nego- priority for Europe’s regional air- traffic during the next 20 years will Europe’s airports have long con- tiations. This is about maintaining our ports given the underlying potential be to, from or within the Asia- sidered that the system of restrictive global relevance. This is crucial not for traffic growth with these markets. Pacific region.” bilateral agreements regulating avia- just for European aviation but for our In all, this ambitious agenda ACI EUROPE has pushed for this tion relations between individual economies at large.” involves agreements with coun- initiative for some time now, pub- EU Member States and the rest of The Commission rightly points tries such as China, Russia, India, lishing its own analysis & strategy the world is anti-competitive and to the need for more liberalisation the ASEAN grouping in south-east paper “Expanding Europe’s Aviation hinders the ability of the sector to to go hand in hand with a focus on Asia and certain Gulf countries, but Market” specifically concerning deliver increased consumer benefits increasing the competitive position also includes the goal of completing aviation liberalisation last year and and economic growth. For airports, of European aviation both internally Aviation liberalisation COMMUNIQUé AIRPORT BUSINESS WINTER 2012 19

and externally. This requires more alignment of aviation policy at all levels, with a particular focus on addressing damaging aviation taxes and giving airports their license to grow given the looming airport capacity crunch. Jankovec further commented “Ensuring a fair level playing field is paramount to protecting the hub positioning of Europe. But we also need to be realistic and strike the right balance between fair competition and market access. In other Direct routes between words, this cannot be an excuse for emerging markets established between systematically blocking negotiations 2007 & 2010. and holding back the ripple effect of wider liberalisation benefits.” The Commission’s Communication cosy arrangements and sometimes Connie Hedegaard formally sus- The EC estimates that expanded is now being reviewed by the EU exclusive traffic rights that existing pended the inclusion of non-EU aviation markets would add €12 bil- Member States through the Council. bilateral agreements give them. airlines into the ETS for a period of lion to the €365 billion industry that Endorsement is indispensable since one year, so that ICAO can advance already provides 5.1 million jobs. In it is still the Council that needs to THE ETS ANGLE with developing its own global emis- the immediacy, it will consult with grant the Commission permission One helpful development since sions scheme. Member States in the Council of EU to initiate negotiations and conclude this announcement has been with This issue is understood to Transport Ministers in December, aviation agreements with non-EU regard to aviation’s inclusion in the have been casting a shadow on a with a view to moving forward with countries. It remains to be seen EU Emissions Trading Scheme number of the EU’s international the proposals in early 2013. whether Member States will effec- (ETS). In the past year, various inter- political discussions in the past year. tively support the mission’s new national governments have decried Consequently, the EC’s willingness For more information, go to the strategy and “play the European the inclusion of their intercontinental to suspend the application of non- European Commission’s DG game”. Some prominent national air- airlines in the ETS, with some very EU carriers’ inclusion in the ETS for a MOVE website: lines are notoriously opposed to any harsh words and entrenched posi- year should buy it some goodwill for http://ec.europa.eu/transport/ liberalisationESCO-ZA with prominent Airport Bus Wtr emerg 2012.pdf- 11/13/2012tions. 10:53:24On 12 AM November, European any potential discussions with third modes/air/international_aviation/ ing markets, preferring to keep the Commissioner for Climate Action, countries about aviation liberalisation. index_en.htm

CMY

K 20 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS airport carbon accreditation Swedavia becomes world’s first carbon neutral national airport group On 10 October, Sweden’s airport group, Swedavia reached the summit of decarbonisation when it became the very first national airport group in the Swedavia CEO Torborg Chetkovich and Morgan Foulkes, world to achieve carbon neutrality across its suite Director of Policy, ACI EUROPE. of 10 airports. Robert O’Meara reports.

Scandinavia is renowned of 2009, a few months after the passengers a year. In order to attain what has been achieved. Morgan for its increasingly diverse and inno- programme was launched. Skip for- the ‘Neutrality’ certification within Foulkes, Director of Policy presented vative ways of uniting nature and ward 3 years and Swedavia’s suite Airport Carbon Accreditation, they Airport Carbon Accreditation.

modern life. So, it should come as of 10 airports have now achieved have had to reduce their own CO2 This was followed by an enthu- no surprise that Sweden’s national the ultimate, setting the bar high, emissions, engage others at their siastic speech by Swedavia’s

airport group Swedavia was among for other national airport groups airports to reduce their CO2 and dynamic CEO, Torborg Chetkovich. the early supporters of Airport to follow. finally, purchase carbon offsets for Sweden’s Minister for Environment,

Carbon Accreditation and that In becoming carbon neutral, any remaining CO2 emissions under Lena Ek also participated and she Stockholm-Arlanda was the first to Swedavia has led by example, their control. gave a passionate speech about become Airport Carbon Accredited championing a cause that few At a special seminar in the SkyCity transport and the environment, at the ‘Neutrality’ level, the highest companies in any sector can facility at Stockholm-Arlanda on 10 while congratulating Swedavia of 4 available levels of accredita- match. Swedavia’s airports col- October, there was debate, presen- on their extraordinary achieve- tion. That was back in the autumn lectively welcome over 31 million tation and a humble celebration of ment. Following a lively questions &

In other Airport Carbon Accreditation-related news, it’s clear that lowering carbon emissions and seeking out efficiencies is not limited to Northern Europe. Antalya Airport became the very first Turkish Airport to reach the ‘Optimisation’ level, the highest level possible before purchasing carbon offsets. Another recently accredited at ‘Optimisation’ for the first time is Frankfurt Airport as well as Europe’s busiest airport, Heathrow which successfully renewed its own ‘Optimisation’ status for the second time. Istanbul Atatürk succeeded in reaching the ‘Reduction’ level, as did Ireland’s Shannon Airport. Meanwhile Dresden, Leipzig-Halle and Zagreb Airport all became accredited at the ‘Mapping’ level of the programme for the first time, alongside Budapest Airport renewing. Meanwhile, in Asia-Pacific, Hyderabad Airport has just become the 6th to be certified in the region, successfully Airport Carbon Accredited at the ‘Reduction’ level. Some 67 airports, welcoming over 53% of European passenger traffic each year, are now Airport Carbon Accredited. One year on from ACI EUROPE President Declan Collier; Orhan Birdal, General the programme’s extension to Asia-Pacific, 6 airports in Manager of DHMI; and Serhat Çeçen, ICF Airports Board of Directors. Asia-Pacific are already accredited.

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answers session, individual Airport Swedavia group. General ACI EUROPE called it an airport group can lead by Carbon Accredited ‘Neutrality’ Chetkovich commented “Today’s ‘a landmark moment’, comment- example for other businesses certificates were presented to repre- achievement is an important ing “Airports are complicated beyond aviation.” sentatives of each of the 10 airports acknowledgement that we oper- spaces, with many partners work- Other European airports which accredited: Stockholm-Arlanda, ate resource efficient airports. At ing together, but somebody has are Airport Carbon Accredited Göteborg-Landvetter, Stockholm- the end of the day, this means that to lead. For an airport group at the ‘Neutrality’ level include Bromma, Malmö, Lulea, Umea, Are we are able to make the most of our the size of Swedavia to have Avinor’s Oslo and Trondheim in Östersund, Visby, Ronneby and capacity as well as offering our cus- achieved ‘Neutrality’ at each of Norway and Malpensa & Linate Kiruna. tomers more opportunities in order its airports is no small feat. This airports, operated by regional air- Torborg Chetkovich was pre- to develop airline connections to, is not just a major achievement port group SEA Milan Airports. sented with an ‘exceptional from and within Sweden.” within the airport industry. It is achievement’ certificate for the Olivier Jankovec, Director a substantial example of how www.airportcarbonaccredited.org Helping high ambitions get off the ground Solar Impulse, the Swiss solar powered aircraft project, aims to demonstrate that genuine progress is possible using renewable sources of energy. To date, the innovative project has successfully proven that a solar powered airplane can fly day and night without fuel. In 2014, Solar Impulse intends to achieve the first-ever full circumnavigation of the Earth and European airports are keen to help. Claire O’Gorman reports.

Solar Impulse is the innova- including Deutsche Bank, Omega tive brainchild of Bertrand Piccard SA, Solvay and Schindler. and Andre Borschberg. With the ACI EUROPE has recently part- ambitious goal of successfully nered with Solar Impulse and this undertaking a world-round trip in a collaboration provides mutual ben- solar powered aircraft, to highlight efits for both parties. These include the power and usage of renewable reinforcement of the project’s pro- energy. This project is of particular gressive environmental credentials, relevance today with the emphasis increasing the visibility of the air- on efficiency in business across the craft’s journey and also facilitating global economy and for the need meaningful contact with airports to protect the environment and the on operational aspects, such as Earth’s natural resources. Solar landings, take-offs, and associated Impulse also wants to show that safety protocol, of the Solar Impulse exploration and active research can flight itinerary inE urope. contribute to the use of renewable According to ACI EUROPE energies and to showcasing the Director General Olivier Jankovec, importance of clean technologies, “Solar Impulse and ACI EUROPE today and tomorrow. are a natural fit. Our members are The project was launched in hard at work on some of the most 2003 with a feasibility study at the ambitious carbon neutrality goals of Solar Impulse is the innovative brainchild of Bertrand Piccard and Andre Borschberg. To date, the Solar Impulse project has École Polytechnique Fédérale de the airport industry worldwide and successfully visited the following European airports – Paris, Lausanne, Switzerland. In 2009, through our carbon management Brussels, Madrid, Toulouse, Zürich, Geneva and Payerne. the first prototype flight occurred, certification programme, Airport which was a first in aviation history, Carbon Accreditation, a visible whereby an aircraft of such large transformation is occurring on the Piccard will be in attendance part of its ongoing preparations size and magnitude had consumed ground. Meanwhile, in the air, Solar as a keynote speaker, where he for a world tour in 2014, Solar so little energy and had flown suc- Impulse is providing genuine inspi- will surely provide an informative Impulse is currently studying cessfully. Today, following many ration and visibility to aviation’s and inspirational insight into this the possibility of a 2013 United unique achievements, Solar Impulse irrepressible spirit of innovation and extraordinary project. To date, States coast-to-coast flight. After employs over 90 people, includ- its round-the-world flight is fuelling the Solar Impulse project has careful assessment of all the ele- ing engineers, technicians and a global conversation about what successfully visited the follow- ments, a final decision is due to be mission controllers in Lausanne, aviation can achieve in the decades ing European airports – Paris, announced by the end of 2012. Switzerland. The project is financed to come.” Brussels, Madrid, Toulouse, by a number of private companies, At ACI Airport Exchange 2012, Zürich, Geneva and Payerne. As www.solarimpulse.org Sponsor editorial COMMUNIQUé AIRPORT BUSINESS WINTER 2012 23

Airport Carbon Accreditation: ICF Airports Antalya Airport is the first airport in Turkey and the ninth in Europe to have achieved the Optimisation level of accreditation. ICF Airports Antalya Airport reaches Optimisation level of Airport Carbon Accreditation

In 2011, ICF Airports Antalya ICF Airports Antalya Airport Speaking about these develop- vehicle emissions. As a result of Airport was chosen as ‘Europe’s has been carrying out intensive ments, Çeçen said: “We are very such precautions, we have man-

Best Airport’ in the ‘10-25 mil- work since 2009 to lower car- happy and proud to have achieved aged to decrease CO2 emissions lion passengers’ category by ACI bon emissions within the Airport another first in the Turkish aviation per person by more than 7%.” EUROPE, and now it is the first Carbon Accreditation project, and sector and to become the ninth Çeçen continued: “The decrease airport in Turkey, and the ninth in it achieved the first level of accred- airport to achieve Optimisation in CO2 emissions by our business Europe, to have achieved Level itation (Mapping) in 2010 and the accreditation in the European avia- partners was recorded as 2,387t/

3 - Optimisation in the Airport second (Reduction) in 2011. Along tion industry. CO2 through our endeavours and

Carbon Accreditation programme. with reducing the CO2 emissions “The key point in our achieving incentives provided. This amount The certificate was presented by derived from its own activities, the Optimisation level in Airport is equal to planting more than ACI EUROPE Director General ICF Airports Antalya Airport has Carbon Accreditation is not only 500,000 trees in accordance with Olivier Jankovec to Serhat Çeçen, cooperated with its business that we have managed to optimise the British Forest Commission.

Chairman of the Board, ICF Airports partners to reduce their CO2 emis- the rate of carbon emissions per The CO2 emission decrease that Antalya Airport. sions as well to now achieve the passenger from our own activities we have managed to obtain as Orhan Birdal, General Manager Optimisation accreditation. as ICF Airports, but it is the remark- ICF Airports Antalya Airport is of State Airports Authority; Bilal able success to pioneer the third nearly equal to the CO2 amount Ekşi, Director General of Civil A first inT urkish aviation parties we are in cooperation with released by 1,000 cars in a year. Aviation; and the managers of the ICF Airports Antalya Airport and support them in decreasing I would like to say ‘thank you’ to business partner corporations is the only airport in the Turkish their own carbon emissions as well. all our business partners and state who enabled ICF Airports Antalya aviation industry with four “Together with all our busi- authorities and to everybody who Airport to get this certificate by TSE certifications in different ness partners, we, as ICF Airports contributed to the process. Every reducing CO2 emissions, par- fields – Occupational Health Antalya Airport, have taken effective point of success achieved here ticipated in the Airport Carbon & Safety Management, Quality precautions, such as decreasing now means that we will be able to Accreditation ceremony. Management, Environment electricity consumption per person, leave a better environment to the Management and Customer various saving actions and system future generations. Our target, as Satisfaction Management Systems optimisations, awareness train- ICF Airports Antalya Airport, for within the framework of environ- ing programmes, decreasing the the next years is to decrease the

ment management systems and amount of energy and fuel for heat- CO2 emissions of our business

quality policies. ing and cooling, and decreasing partners to 10,000t/CO2.” 24 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS easa

Conference on the ‘Future Aerodrome Safety Rules’ After publishing the Notice of Proposed Amendments (NPA) in December 2011, the related public consultation, during which a total of some comments were made, lasted until the end-April 2012. Subsequently, in May 2012, the Airport Section hosted a conference on the ‘Future Aerodrome Safety Rules’. Over 200 representatives of airports, national aviation authorities and stakeholder associations attended. Besides lis- tening to the presentations given Conference on ‘Future Aerodrome Safety Rules’ (photo: EASA). by EASA staff and external speakers, the conference attendees were asked to contribute their knowledge during workshops on technical matters concerning the draft rules. For further information, the conference material and presentations can be viewed here: http://easa. europa.eu/events  Past events  21-22/05/2012 EASA Conference Aerodrome Rulemaking on Future Aerodrome Rules.

Review Process Following the end of the consultation period, the comments – which mainly focused on defini- Process: Communicating to tions, certifications, changes, and personnel requirements – had to be reviewed and responded to. Comments were also reviewed in four thematic group meetings in the EASA stakeholders June 2012 for all areas of the NPA, Today, the EASA Airport Section is eager to inform the airport industry about the i.e. the draft regulation and Part ‘Authority Requirements’ (AR), Part latest developments and future steps in the aerodrome rulemaking process. ‘Organisation Requirements’ (OR), Part ‘Operations Requirements’ (OPS), and the Books ‘Certification group and some new ones close to be followed. For detailed information the interest of the EU candidate Specifications’ C( S) and ‘Guidance the process. The review meetings please refer to the diagram. Here, countries in the future rules for Material’ (GM). The meetings were successful and supported the statuses of responses are shown aerodrome safety. included representatives of the the Airport Section in treating the by document types. More explana- competent authorities, airports and comments and helped to decide on tion on that will be given in the soon Work in Progress ATM/aerodrome associations. In some changes to the rules. to be published EASA Comment Currently, the Airport Section is order to obtain a “fresh” view on As an overview, it can be reported Response Document (CRD). working on getting the CRD pub- the subject matters, the meetings that about 40% were agreed or par- lished soon. After CRD publication were attended by some experts tially agreed and some 40% were International Conference on the stakeholders will have a chance of the original rulemaking working noted, whereas some 20% could not Future Aerodrome Rules in to review the responses and conse- European Union, Croatia quences on the rules themselves. In October 2012, the Croatian The Airport Section is very Civil Aviation Agency and EASA thankful for the high-quality par- organised the “International ticipations during the conferences Conference on Future Aerodrome and meetings of 2012. It is very Rules in European Union”. The important to combine the knowl- conference was held in Croatia edge of all experts in order to and brought together about achieve the goal of proportionate 100 representatives of national and harmonised European rules on aviation authorities, aerodrome aerodrome safety. operators and the aviation indus- Based on all the inputs provided try. As Gernot Kessler declared also during the formal consulta- in a statement at the conference, tion process, the Airport Section is the goal was to “to clarify, observe confident that the draft future rules and perceive participants’ opin- could be fine-tuned further and ions on proposed draft rules, as the stakeholders’ concerns duly well as to present feedback and accommodated. reviews received so far”. This For more information on the Figure 1: Status of Responses by Document Types (Janßen 2012). was fully achieved and the con- NPA and soon CDR please visit: ference as such is evidence for http://easa.europa.eu/atm. Surface access decarbonisation COMMUNIQUé AIRPORT BUSINESS WINTER 2012 25

There are numerous European initiatives aiming to reduce carbon emissions from the aviation industry; the EU’s Emissions Trading Scheme, Airport Carbon Accreditation to name but two. However, one pollution factor perhaps too often overlooked by the public is the pollution from surface access. Industry stakeholders

Industry stakeholders are working together on a project called are working together on a project called ‘Decarbonated Airport Regions’ to investigate the issue of ‘Decarbonated Airport Regions’ to investigate the pollution from surface access. issue properly. Marius Nicolescu reports. RESEARCHING DECARBONISATION… FROM THE GROUND UP

Contributing Factors says Ron Nohlmans, Mobility the car drivers are also those working it also allows the airports that are The Airport Regions Conference, Manager for the City of Eindhoven at the airport, and they don’t live in new to the process to benefit from a Brussels-based organisation rep- and Project Manager for d-AIR. the main city, or the public transport the experience of others. resenting regions with an airport system is not designed to accommo- Mr. Nohlmans says that in every on their territory, made a study on Clean Airports. date their night shift. European project it is important that eve- the share that surface access and Decarbonised Regions. At Bologna Airport, one of the ryone has something to gain, but also ground operations have in the total The project has 14 partners from d-AIR partners the car/bus split is everyone has something to contribute. carbon emissions of an airport. Up 10 European regions and airports, 65-35. There are 300 buses per An important part of this project to half of the carbon comes from the and is funded by the European day at the airport and 6,700 cars. is the involvement of business and aforementioned two, while the rest is Regional Development Fund If there would be an increase of research communities. This has related to the aeronautical activities. through Interreg IVC (which funds only 10% of bus usage, the airport proven successful, with many of the During the same time span, the inter-regional projects). Key people would see over 1,000 cars less members beginning to form a core Dutch government decided that at airports and within the local pub- that would be replaced by no more group of potential suppliers, innova- Eindhoven Airport as the second lic transport companies, the local than 80 buses, thus reducing traf- tors, creators and people that can national airport in the Netherlands authorities are let to exchange best fic and emissions. make the ideas of the project come to will have to help Amsterdam Airport practices on the steps to be taken in d-AIR does not deal only with life. Some of the ideas already seen

Schiphol to absorb part of the terms of CO2 reduction from surface surface access, it provides a in these meetings include systems growth in air traffic for the next dec- access and airport operations. framework to help the airports for buses on demand, electric vehi- ades, as the main Amsterdam hub is “d-AIR is a project that aims at engaged in the project in their cles in the airport, innovative cooling reaching capacity. gathering knowledge in order to signifi- carbon accreditation approach. and heating systems for the terminal “As Eindhoven Airport will grow cantly impact on the carbon emissions Some of the partners, such as or intelligent lighting systems inside substantially during the coming levels,” says Lea Bodossian, Secretary Eindhoven Airport and Swedish the buildings. All of these will have a years, both CO2 emissions and General of the ARC. airport operator Swedavia are significant impact onCO 2 emissions. accessibility will become a prob- Getting to the airport usually Airport Carbon Accredited at one “We expect to learn from good lem if we don’t act. Hence, the involves a significant number of cars, of the 4 levels of the programme, examples in Europe, especially from idea was born to start a project too many times stuck in long lines of for some time now. Swedavia is our partners at Swedavia who are with other regions in Europe to try traffic, thus creating pollution. Public now fully carbon neutral across its leading in CO2 reduction and ulti- to find new and innovative ways to transport, while very well developed suite of 10 airports, while others mately carbon neutrality. We hope reduce CO2 emissions at the air- at some of the airports, is not yet are at different stages of the proc- to help each other to find the right port and at the same time improve designed to cope with the influx of ess, such as mapping or reducing way forward towards green air- airport accessibility in a sustainable passengers and sometimes it is diffi- their CO2 emissions. This prompts ports”, concluded Mr. Nohlmans. way. This project is called d-AIR cult to explain to passengers why it is the leading ‘green’ airports to find (Decarbonated Airport Regions) the better solution. A large amount of innovative ideas to go further, and www.dairproject.eu 26 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS innovative passenger initiatives

JFK, LaGuardia and Newark Liberty airports are among numerous to have installed virtual assistants. Improving the airport experience Traditional signage and manned information kiosks are becoming less commonplace as airports and airlines continue to offer new solutions to assist with passenger enquiries and create a more relaxing airport environment. Ryan Ghee reports.

Interactive kiosks, virtual which has provided its touchscreen assistants and video walls are all information kiosks to the likes of becoming a more common feature Barcelona, Madrid, Seville and of the modern day airport. Ranging Bilbao airports. from the check-in process, to secu- “It provides passengers with com- rity checkpoints, to the arrivals area, pletely personalised information, new technology is having a telling leaving out any general informa- impact on each stage of the journey tion that would not be of interest through the airport. to them. All this is done completely As passenger demands and independently with the informa- needs evolve, airports are adapting tion being provided in real-time. If and one of the latest developments the passenger needs to, they can is the replacement of passenger- always contact a customer services to-agent communication with team member via the simple vide- technology-based alternatives. ocall facility.” One such example can be found Spanish airline Iberia is among in the rise of interactive kiosks, those to have adopted AERTEC which can be used to find answers Solutions’ technology and has to common questions, get direc- installed interactive Quick Service tions to a point of interest within Points across its Madrid-Barajas the airport, or even have a face-to- T4 hub. “The passenger wants to face conversation with an agent via feel independent and assisted at videoconference. the same time. We serve many pas- “Our solution has been designed sengers with many different profiles with one thing in mind – the pas- and we have to meet the expecta- sengers,” said Matthew Horsman, tions of all of them,” said Alejandro International Strategy & Business Rivera Gil, Airport Development Development, AERTEC Solutions, Project Manager, Iberia. VISIT NEC AT

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Copyright 2011 NEC Display Solutions Europe GmbH. All rights are reserved in favour of their respective owners. This document is provided “as is” without warranty of any kind whatsoever, either express or implied.

NEC_PTE_Ad_XS_12-11-2012.indd 1 12/11/2012 18:42 28 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS innovative passenger initiatives

Passengers who have passed that can speed up the check-in through Munich Airport may also process.” be familiar with a solution known The Airport Virtual Assistants as the InfoGate. Developed by that have been installed at JFK, FMG, the airport’s operator, with LaGuardia and Newark Liberty the screen technology supplied by airports have been supplied by NEC Display Solutions, passengers airportONE.com and L. Patrick can use the InfoGate to connect Bienvenu, the company’s Principal, to an information service repre- explained that they are especially sentative via videoconference. In effective at the entrance to the addition, they can also be used to security search area. obtain information on airport serv- “With larger airports, the most ices, shopping and dining options at important advantage relates to Munich Airport. security pre-screening,” he said. A number of airports have recently installed interactive kiosks, “As we all know, security lines are such as the one pictured at Barcelona Airport, which was Virtual assistants getting longer and longer. We provided by AERTEC Solutions. Another alternative to the human have found that Airport Virtual agent that has recently emerged Assistants are extremely effective is the virtual assistant – a virtual in capturing attention. Passengers has installed a video wall in the The concept of the video wall is airport agent that is created by seem to be amazed by the technol- security area in Check-in 3, which not unique to Vienna Airport and projecting an image onto a human- ogy and it appears that they most is made up of 100 screens sup- Wilks explained that similar innova- shaped board. The virtual assistant definitely listen to the message plied by NEC Display Solutions. As tions can also be found at Munich is now a widespread feature in air- being delivered.” passengers approach the security Airport’s Terminal 2 and six airports and can be found around the He continued: “Why is this so zone, a series of letters cascade ports across Norway, among other world, ranging from London Luton important for security pre-screen- down the wall to create the topog- destinations. and JFK International Airport, to ing? It’s because you now have a raphy of a landscape. While each of these solutions – Boston Logan and Frankfurt. very effective tool to get passen- Richard Wilks, Aviation Business interactive kiosks, virtual assistants The virtual assistant at Frankfurt gers ready for security screening, Development Manager at NEC and large-scale video walls – all Airport has been installed in prior to the point of reaching the Display Solutions, said: “Everyone serve a different purpose, what they Condor’s check-in area. Christian inspection chokepoint.” is focusing on the passenger expe- do have in common is the fact that Schmitt, the airline’s Vice President rience and this is a really innovative they all contribute to an improved Ground Operations, said: “We’re ‘Wow factor’ and subtle way of improving the airport experience. They may only always looking for ways to make Some airports have gone the passengers’ experience. be in place at select locations at our customers’ journeys as easy extra mile to provide an innovative “Everybody is looking for that present, but the positive passenger and relaxing as possible and the solution that can define the entire ‘wow factor’ in an airport and reaction should ensure that they virtual assistant enables us to pro- airport experience. Among them is the video wall at Vienna really deliv- become a more common sight in vide them with valuable information Vienna International Airport, which ers that.” the coming months and years. microFIDS provide new ways to help passengers microFIDS is a wireless, compact FIDS screen that can be deployed anywhere – on standard displays, touch-screens, small tablets and in airport shuttle buses. With recent enhancements, customers are using microFIDS to develop innovative applications throughout the airport. “As we built more capabilities into microFIDS, customers began tailoring systems to their own needs,” said Christopher Forrest, Managing Director at ARINC Managed Services. “Airports are using the system’s flexibility to create passenger-centric applications.” Some of its most successful implementations have been in airport concession areas, where its size and features make it easy to deploy wherever it can be easily seen. Customers keep tabs on their flights while they eat, or enjoy an extra dessert if their flight is delayed. In other instances, airports are using microFIDS as full-service information kiosks. The kiosks can integrate wayfinding, terminal maps, parking and concession updates; weather, news and special announcements; and of course arrival and departure information – all in one display. With 2D bar code scanning, passengers can scan a phone or boarding pass for instant display of specific flights. Mobile deployment on shuttle buses has been another compelling application. The system can automatically display flight information on the way to the airport for drop- off and then switch to customised local area content or paid advertising on the return. Forrest added: “Our customers love that microFIDS is simple to deploy and affordable – plug and play and pay by subscription. They also love the customisation opportunities. Some are using this to generate revenue through paid advertising and others are enhancing customer service. By tying in wayfinding and other traveller services, airports are converting their microFIDS into cost effective information kiosks and more.”

30 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS Frankfurt Airport

The €700m Pier A-Plus has been designed to handle the operations of wide-body aircraft and has increased Frankfurt Airport’s capacity by six million.

FRA inaugurates Pier A-Plus The latest stage of the ongoing development of Frankfurt Airport (FRA) came to fruition on 2 October when the new €700 million Pier A-Plus was officially opened.R yan Ghee reports.

The opening of the new world’s leading aviation hubs.” for the travel experience of our of shops and restaurants. Easier pier came less than a year after One of the key features of Pier passengers and for terminal man- transferring between short-haul and the inauguration of the airport’s A-Plus is its suitability for the agement. Our guests from around long-haul flights will result in the fourth runway and provides yet operations of wide-body aircraft. the world will benefit from advanced enhanced comfort of our customers.” another example of the dedication Seven docking positions are avail- handling facilities and a wide range At 54% (every second passenger), of Fraport to supporting passenger able – four have been designed for growth at Germany’s busiest hub the A380 and are served by three airport. The facility – which is for the passenger bridges, while a further exclusive use of Lufthansa and its three positions with two passenger Star Alliance partners – increases bridges each have been designed the airport’s capacity to 65 million for the likes of the Boeing 747-8 and per year (2011: 56.4 million). A340. Alternatively, highlighting the “The new Pier A-Plus represents in-built flexibility, 11 narrow-body air- a quantum leap in Fraport’s strat- craft can be handled simultaneously. egy to secure the competitiveness Schulte added: “This terminal and future capabilities of Frankfurt expansion also sets new standards Airport,” said Dr. Stefan Schulte, Chairman of the Executive Board, Fraport. “We’ve created additional The official opening ceremony space for up to six million passen- for Pier A-Plus took place gers per year. This extra capacity on 2 October, before the will allow us to meet traffic growth facility opened for passenger expected in the coming years and operations eight days later. to strengthen our role as one of the Frankfurt Airport COMMUNIQUé AIRPORT BUSINESS WINTER 2012 31

Frankfurt already boasts the highest transfer rate of European hubs. Also of great importance: the goal of the A-Plus building design is to reduce the energy demand of technical facilities and contribute to FRA’s

CO2 reduction commitment.

Expansive retail offer The emphasis on retail in Pier A-Plus is evident. Of the 185,000sqm of usable floor space, around 12,000sqm is dedicated to 60 shops and restaurants, which are mainly concentrated at two central marketplaces. In a first for Frankfurt Airport, the ‘walkthrough’ shopping concept has been adopted, mean- ing travellers pass through the Duty Free and Travel Value shops imme- diately after the security checkpoint. Of the 12,000sqm of retail space, 5,000sqm is operated by Gebr. Heinemann – the retailer’s largest retail floor space in a single airport The new facility includes 12,000sqm of retail space, 5,000sqm of which is operated by Gebr. Heinemann. – and includes a flagship 2,000sqm store and two 500sqm last-minute shops near the departure gates. passenger side of our operations.” terminal area are major projects The planning process for the new Schulte’s reference to an Also, this growth recorded in the that have significantly enhanced the terminal has recently been com- enhanced passenger experience first three-quarters of 2012 was quality and reliability of our inter- pleted and construction is tentatively is also supported by the inclusion achieved in spite of 3,350 strike- continental hub, while providing scheduled to commence towards of five passenger lounges in Pier related flight cancellations in February, Frankfurt Airport with the necessary the end of 2013. The addition of the A-Plus. As well as a First Class March, August and September. capacity growth reserves, along new terminal will have a significant lounge, there are two Senator and The impact of the European eco- with a noticeable improvement in impact on Frankfurt Airport’s capac- two Business lounges. Elsewhere nomic downturn on Frankfurt Airport punctuality,” Schulte said. ity – increasing it by 25 million to in the pier, to help make the pas- has been tempered by the airport’s Although Pier A-Plus will satisfy a total of 90 million. While a strict senger experience as enjoyable status as a global hub and the fact that the capacity requirements for the construction schedule is not yet in and stress-free as possible, lon- around 40% of its traffic is intercontinen- near-to-medium-term, Fraport is place, Fraport is expecting the first ger, wider moving walkways have tal. Key to retaining this status was the planning well ahead and site prep- phase to be complete and opera- been installed and the waiting areas addition of the fourth runway in October aration work is currently underway tional by late 2016 or early 2017. include seats with integrated power last year. It has initially increased air traf- for the next major development – For now, however, the focus outlets and USB ports, so pas- fic movements from 82 to over 90 per Terminal 3. Already (since last year) remains on Pier A-Plus, which sengers can charge their mobile hour, a figure that will eventually rise to some of the apron aircraft stands will provide the necessary capac- phones, laptops and other elec- more than 120 per hour. for the future Terminal 3 have been ity and high-level of facilities that tronic devices while they wait for “Runway Northwest and the con- completed and are being used day Frankfurt Airport’s passengers their flight. struction of the new Pier A-Plus in, day out at this busy global hub. have come to expect. To ensure passengers would be impressed by these amenities, Fraport made every effort possible and Pier A-Plus’ opening was pre- ceded by a stringent testing period, which included opening the terminal to 2,000 volunteer passengers who took part in an eight-day trial. The tests covered wayfinding, security control, passport control and boarding processes, and all participants were invited to share their views with Fraport to highlight any potential areas of improvement.

Preparing for future growth The opening of Pier A-Plus followed a positive first nine months of 2012, during which Frankfurt Airport’s passenger numbers increased by +3.3% year-on-year to 44.1 million. “We’re pleased with the progress, especially given the marketplace Pier A-Plus has been designed to handle the operations of Lufthansa and its Star Alliance partners. out there,” Fraport stated. “It’s a diffi- “This terminal expansion also sets new standards for the travel experience of our passengers and for cult environment and we’re still able terminal management,” Schulte said. to grow traffic, particularly on the 32 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS brussels airport

Airport Business’ Andreas Akerman was told by Brussels Airport’s CEO, Arnaud Feist, how the airport’s catchment area has grown with the opening of new rail connections to the airport’s in- terminal train station. Northern Belgium, southern Netherlands and Paris are now reachable with direct train services.

Being the political and diplomatic centre of Europe in a 90-minute catchment area of 19.2 million people certainly helps, but the current network composition is also a key attraction, explained Léon Brussels prepares for Verhallen, Brussels Airport’s Head of Aviation Marketing. Brussels Airlines has a strong network in Western Europe – Scandinavia, the UK, France and the Iberian Peninsula – as well as a unique long-haul long-haul growth network serving 19 destinations in In December 2009, Brussels Airport’s home carrier Brussels Airlines Africa. For example, one of the fac- went from being an unaligned airline without a clear future to becoming a tors that convinced Thai Airways to start serving Brussels is the strong fully-fledged member of Star Alliance. Overnight, Belgium’s capital airport onward network to French regional had become a Star Alliance hub with the future set on growth. Although airports, which otherwise is a mar- Brussels is located in a competitive part of Europe, the airport can now ket dominated by Air France and SkyTeam, said Verhallen. exploit its location as the westernmost Star Alliance hub in the core of Brussels Airport is subject to Europe, located between the two SkyTeam hubs in Amsterdam and Paris, intense competition for long-haul growth, with the close proximity of by attracting Star Alliance airlines. Andreas Akerman reports. Amsterdam Schiphol, Paris-CDG and Düsseldorf airports, while low-fare competition within its World Routes Marketing Awards as the awards are voted for by the in business class. A year after the catchment area comes from air- held in Abu Dhabi. It was not only airlines themselves, and is tangible route launched, aircraft capac- ports such as Charleroi, Cologne/ recognised as the best airport in recognition of the airport’s success ity has already increased as the Bonn and Eindhoven. In October, Europe, but also won the overall in securing new airlines, new routes airline switched from 292-seat 777- Brussels Airport was recognised for World Routes Airport Marketing and increased frequencies. 200ER to 312-seat 777-300ER its route development strategy at the Award. This is particularly significant with more seats in both the econ- Business demand makes omy and premium cabins, and in Thai Airways grow February, the airline will also add an Airport Factbox Thai Airways is only one of two additional, fourth weekly frequency Star Alliance airlines to have started on the route. serving Brussels since the airport The other new Star Alliance arrival Passengers (2011): 18.8 million (+9.3%) became an alliance hub. The airline’s is Air Canada, which began operat- Number of airlines: 90 (5 added in 2012) Bangkok service, which launched ing daily flights from Montréal to Number of destinations: 228 (8 added in 2012) in November last year, has proved Brussels in June 2010. This means Full-service/LCC split: 85/15 to be a considerable success with that all North American members particularly impressive load factors of the alliance now serve Brussels, brussels airport COMMUNIQUé AIRPORT BUSINESS WINTER 2012 33

but the airport also attracts other long-haul services. Most notable is Jet Airways, which operates a scis- sor-hub at Brussels for its flights between India and North America.

Infrastructure preparations for further growth In order to accommodate further expansion, Brussels Airport is set to embark on a very big investment plan over the next few years. Arnaud Feist, Brussels Airport’s CEO, explained to Airport Business that the first major construction project is the Connector building that will connect non-Schengen Pier B with Pier A, which is mostly home to intra-Schengen traffic. The building will replace the current underground tunnel that is used by 10 million passengers a year. The benefits with the new build- Construction of Brussels Airport’s new Connector building will begin early next year. Once completed, it will let passengers transfer over ground between the airport’s two piers, lowering connecting times ing are many. The larger, centralised and enhancing the passenger experience. The airport is already experiencing growing transfer traffic, security checkpoint will reduce not least as long-haul traffic is on the rise and expected to grow further. queues and, because it serves both piers, speed-up connecting times. The fact that passengers will no overall efficiency of airport opera- up as the airport train station has attracts significant passenger num- longer lose time going up and down tions through collaboration between become a through-station able to bers from neighbouring countries to the tunnel, but remain on the all stakeholders. It has seen tangible accommodate high-speed trains. and departing Dutch passengers same level will also speed up trans- benefits, with A-CDM contributing “For short distances, trains are the total 600,000 annually; however, this ferring times between the two piers. to reducing aircraft taxiing times by future,” Feist said and pointed out is a number that Brussels Airport Another important aspect is the two minutes. politicians’ discussions about ban- wishes to grow. enhanced passenger experience, ning short flights. The airport is also developing as the walk through a tunnel with- Multimodality through With the new opportunities high-speed access to Paris together out daylight will be replaced with a improved rail access brought by this, Brussels Airport is with Thalys, which already operates bright and airy building over ground Brussels Airport, which pio- expanding its catchment area by to the airport with limited frequen- with shopping and dining facilities. neered rail access with the opening working together with train operators cies. The intention is for staff from Construction is set to start early of an in-terminal train station in to improve direct connections with Brussels Airport to be onboard in 2013 with completion scheduled for 1958, has just taken a next major the airport train station. Antwerp in the future, providing information, early 2015. step in improving access to the air- northern Belgium is now reachable offering check-in onboard the train With forecasted growth par- port. With the opening last June of from the airport in 25 minutes and and helping with baggage. There ticularly in the long-haul segment, a connection between the main rail southern parts of the Netherlands can are hopes for future train services Brussels Airport is also increasing line to the north of the airport and now access Brussels Airport faster to Germany too, giving Brussels fur- the number of widebody stands to the airport train station, new direct than Amsterdam Airport Schiphol, ther reason to call itself the ‘Capital facilitate more long-haul arrivals. Two access opportunities have opened said Feist. Brussels Airport already of Europe’. stands were recently added and a further two will be added next year. The next major construction project at the airport is an extension of the current Pier A, which will add further contact gates and reduce the need for aircraft to park at remote stands. Ten years ago, a baggage system was ordered for installation under Pier A in order to speed-up baggage handling and to facilitate connections within the same pier, removing the need for bags to be transported via the central baggage area. Although the system was constructed with Sabena in mind, transfer traffic has now again reached the levels when introduction of the system makes sense, and the €40 million investment has now been finalised and is in use as of this past summer. Brussels Airport was also Brussels Airport’s existing airline customers’ networks help attracting new airlines, according to Léon Verhallen, Head of Aviation Marketing. In particular, Brussels Airlines has a strong network in Western one of the first to adopt Airport Europe, as well as a unique long-haul network to Africa that is attractive to both fellow Star Alliance Collaborative Decision-Making airlines and unaligned carriers. (A-CDM), which aims to improve the 34 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS security Developing the 2020 airport security model A safe and efficient security process will be a vital component of the airport of 2020, but in order to improve the current model, a number of key issues must be addressed. Two of this year’s ACI Airport Exchange Security Summit speakers – Ahmad Bukallah, Director Operations, Department of Civil Aviation at Sharjah International Airport & Chair of the ACI Asia-

Pacific Regional Aviation Security Committee, Tan explained that existing security threats and policies must and Alan Tan, Vice President, Aviation Security, be rationalised in order to prepare for significant changes to the airport security process in the future. Changi Airport Group – share their views.

The security process has “I think almost everybody these philosophy of risk management. I enjoy expedited processing, while proved to be most difficult aspect days agrees that the conventional am pleased that risk-based security those deemed high-risk would face of the airport experience to improve ‘one-size-fits-all’ approach, which has become a commonly accepted a more stringent security process. over the course of the last decade. religiously applies the same secu- concept.” Changi Airport Group’s Tan said: With the restrictions on liquids, aer- rity screening procedure to all This risk-based approach is “These concepts have thrown up osols and gels (LAGs) still in place, passengers, is no longer suitable,” central to a number of different some interesting ideas for the privacy issues surrounding the Bukallah said. “Passenger traffic initiatives, including ACI EUROPE industry to deliberate. The idea use of full-body scanners, and the will double in 20 years but, for sure, & AEA’s Better Security project, of differentiating passengers and debate still ongoing concerning the terminal buildings and security the US Transportation Security implementing appropriate screen- proposed use of passenger profiling teams will not double in size. ACI, Administration (TSA)’s Pre-Check ing measures is very bold in its techniques, significantly changing together with other industry part- programme and IATA’s Checkpoint objective. I don’t believe that the the existing process has proved to ners, has been lobbying for a more of the Future. Under these con- industry is ready to move into the be arduous. sensible approach based on the cepts, low-risk passengers would area of passenger differentiation hold baggage threat detection There have been a number of high profile cases involving acts of terrorism and serious threats to aviation security when banned substances and devices have been brought onto aircraft. In order to combat the increased danger of sophisticated emerging threats, the most innovative screening technologies must be developed and made available so that airport authorities can continue to ensure passenger safety. Rapiscan Systems is a leading global supplier of security inspection systems. Its RTT (Real Time Tomography) baggage screening solution has become the first ultra-high speed system to pass the European Civil Aviation Conference’s (ECAC) Standard 3 threat detection test, the highest standard set by ECAC for the detection of baggage-borne explosive threats. The RTT system is a revolutionary liquid explosive detection technology, with the detection capability of Computerised Tomography (CT) and is capable of screening baggage at speeds of up to 1,800 bags an hour. Furthermore the RTT system’s resolution and reconstruction process not only delivers optimal performance for the detection of prohibited materials, but it also generates fewer false alarms whilst simultaneously lowering the airport’s operational Rapiscan’s RTT baggage screening solution costs. RTT can also detect density levels in liquids, alerting the operator to potentially has become the first ultra-high speed concealed explosives that will enable airports to keep ahead of the threat of terrorism. system to pass the European Civil Aviation This RTT system is the only baggage screening system in the market to combine this high Conference’s (ECAC) Standard 3 threat throughput rate with meeting ECAC Standard 3 threat detection. detection test. The nexT generaTion of eDS iS here

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Visit Rapiscan Systems at ACI Exchange 26th – 28th of November Amsterdam Rai Convention Centre Stand 152 To learn more or to schedule a demonstration, contact us at +44 (0) 870-7774301 (EMEA), +1 310-978-1457 (Americas), or +65 6846-3511 (AsiaPac). [email protected] • www.rapiscansystems.com ONE COMPANY – TOTAL SECURITY 36 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS security

currently as there are obvious challenges, ranging from the avail- ability of passenger information to conduct proper risk assess- ments, and issues pertaining to discrimination.” Before any real advancements can be made, Tan explained Bukallah: that three key areas need to be “Liquid explosives addressed: security threats and is one of the range policies must be rationalised; of threats that the active testing and deployment of screening process needs to counter.” technology to improve security and facilitation must take place; and self-service initiatives, including the use of biometrics, must be more widely embraced. While all of these issues are being considered and solutions are being developed, Bukallah stated that in the meantime, initiatives such as the Transportation developments for the future.” that fits the criteria of providing an players working towards the same Security Administration’s (TSA) Although there is still much work enhanced passenger experience goal, there is no reason to suggest Risk Based Security initiative and to be done to develop and imple- while also retaining the high- that it will not be a part of the air- PreCheck programme can make ment an airport security process est levels of security, with all key port after 2020. “incremental improvements to today’s screening process”.

Lifting LAGs restrictions It is not just passenger screening that needs to be addressed to Analogic’s innovative checkpoint solutions create an enhanced airport secu- Analogic Corporation provides leading-edge healthcare and security technology solutions to rity product for the airport of 2020. advance the practice of medicine and save lives. It provides innovative checkpoint and “Liquid explosives is one of the checked baggage solutions to airports worldwide and its CT technology meets the highest TSA range of threats that the screen- (Transportation Security Administration) and ECAC (European Civil Aviation Conference) standards for ing process needs to counter,” automatic threat detection. Over the past 15 years, Analogic has deployed more than 1,100 CT-based Bukallah stated. explosives detection systems to more than 30 countries. The company’s first explosive detection system However, following the (EDS) was installed in Rome, Italy in 1998 and Analogic markets and distributes the premium checkpoint European Commission’s CT systems, the COBRA and COBRA DualUse, directly to airport and government customers. announcement in July of the The COBRA checkpoint CT system offers 3-D imaging, higher throughput, lower false alarm rates and decision to again postpone the superior automatic detection compared to current checkpoint X-ray systems. In 2012, the COBRA proposed lifting of restrictions on received ECAC Type D/ D+ approval (liquids and laptops can stay in carry-on baggage). The COBRA’s superior performance enables airports to use fewer checkpoint lanes, reduce staffing and acquisition LAGs – which had been sched- costs, and improve the passenger experience. uled for April 2013 – the current The Cobra DualUse EDS is designed for small and medium size airports that wish to leverage a single screening process looks set system to screen both carry-on and checked luggage. The DualUse functionality enables operators to remain in place for the time to toggle between carry-on and checked baggage modes in seconds. This unique operational benefit being. “There is a risk that the lift- reduces staffing, maintenance, installation and equipment acquisition costs. The DualUse system is TSA- ing of the restrictions on LAGs, if certified for checked baggage screening. not properly coordinated amongst airports and communicated well in advance to passengers and all parties involved, would create confusion and chaos at checkpoints, and passenger complaints,” Bukallah stated. In order to get to a point where the screening process can be significantly enhanced, as highlighted by both Bukallah and Tan, it is vitally important that the industry – including airlines, airports and suppliers – works closely together to establish the best way forward. “The need for collaboration cannot be overstated,” Tan explained. “Cost, funding and operational considerations have sometimes hampered the adoption of new security procedures and technology, which can improve facilitation The COBRA checkpoint CT system offers 3-D imaging, higher throughput, and security. Stakeholders must lower false alarm rates and superior automatic detection. come together to rationalise such Threat Detection through Electromagnetics

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CEIA_Ad_60K0154v1uk.indd 1 29/02/2012 9.49.47 38 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS Airport Operations

According to McMillan, Achieving operational and environmental efficiency is currently achieving a more efficient sys- a key theme across Europe’s airports. David McMillan, tem and better integrating airports into the aviation network is vital Director General, EUROCONTROL, who is chairing a session to the future of the industry. The in the Airport Operations Conference at ACI Airport Exchange, Single European Sky (SES) ini- outlined what needs to be done to achieve a truly efficient tiative, which is aimed at meeting future airspace capacity and safety system for capacity by 2020. needs, and the SESAR (Single European Sky ATM Research) programme, which focuses on building the future European air traffic management system, are both of great importance. “In the last few years, the focus in Europe has clearly shifted away Delivering future efficiency from capacity and towards cost and efficiency,” McMillan said. “However, have adopted A-CDM. As more and Implementing A-CDM our current forecasts indicate that more airports follow suit, we can This message has clearly been by 2018 there will be unsatisfied expect additional benefits for the well received by a number of demand of over 100,000 flights as a network as a whole as predictability Europe’s airports. In May this year, result of airport capacity constraints improves.” London Heathrow became the fifth – some 1% of European flights. In 2008, ACI EUROPE and European airport to fully implement So, there is still more to be done to EUROCONTROL signed a col- A-CDM following a successful trial see how airports can become more laboration to increase operational period. The other four airports to efficient. A key element of this is efficiencies at Europe’s airports, have implemented it are Munich, improving the links that airports have which involved the launch of an Brussels, Frankfurt and Paris- with the network.” Action Plan for the rollout of A-CDM. Charles de Gaulle. Crucial to this is the Airport An update on A-CDM is provided As the airport operates at Collaborative Decision-Making each year at ACI Airport Exchange, more than 99% capacity, London (A-CDM) programme, which is and at the 2010 event CANSO McMillan: Heathrow provides an ideal example “Our current forecasts based on collaboration between all officially signed up to the A-CDM indicate that by 2018 of the environmental and operational airport stakeholders, including air- Action Plan. there will be unsatisfied benefits of adopting A-CDM. With port and aircraft operators, ground The implementation of A-CDM, demand of over 100,000 1,300 flights a day, this could trans- handlers, air traffic control and net- McMillan stated, is a win-win for all flights as a result late into a saving of up to 30,000 of airport capacity work operations. The project aims parties involved. “It helps the air nav- tonnes of CO emissions a year. constraints – some 1% of 2 to improve the overall efficiency of igation service providers to run their European flights.” With such clear advantages, operations, with a particular empha- airspace more effectively; it helps along with wider industry initiatives sis on the aircraft turnaround and the airport utilise all their infrastruc- such as SES and SESAR, A-CDM pre-departure sequencing process. ture more efficiently, including their less fuel burn; and, most importantly, has a key role to play in ensuring McMillan said: “We have seen runways; it helps the airlines, who it should help provide a better travel that every aspect of the airport of real benefits for those airports that should experience fewer delays and experience for passengers.” 2020 is as efficient as possible. Customisable A-CDM solution Airport Collaborative Decision Making (A-CDM) is now a mature concept, with a number of major airports in Europe having fully implemented the approach. Many more have A-CDM projects running, and the philosophy is now gaining acceptance beyond the EUROCONTROL states, particularly in the high growth Middle East and Asia-Pacific regions. With this increasing maturity of the A-CDM approach have come increasingly mature and robust software systems to support A-CDM and other collaborative processes. The Northrop Grumman Airport Realtime Collaboration (ARC) suite combines proven, robust A-CDM IT systems in a modular fashion, which allows a high degree of customisation. Individual elements covering Situational Awareness, Information Sharing and Pre-Departure Sequencing can be combined together, implemented individually or in conjunction with existing systems. A highly configurable information sharing portal has been designed to operate seamlessly across multiple platforms, be they desk based, tablet or handheld. The ARC user portal, being both intuitive and accessible anywhere, ensures that real time collaboration is always possible. From the foundation of information sharing to the most complex departure sequencing, ARC provides a low risk, cost effective solution to support A-CDM. B:216 mm T:210 mm S:194 mm

ARC B:292 mm S:270 mm T:286 mm

THE VALUE OF COLLABORATING TO CREATE A GREAT PASSENGER EXPERIENCE.

Airport Realtime Collaboration (ARC) is designed to provide today’s airport community with accurate and timely information that delivers efficiency gains and significant cost savings. Airport Collaborative Decision Making (A-CDM) and improved Passenger Flow Management mean a smoother journey through the airport for all your customers.

THE VALUE OF PERfORmANCE.

Project Manager: Lesley Thompson

Document Name: NG IFS Z15833 A.indd Element: P4CB Current Date: 1-6-2012 11:53 AM Studio Client: Northrop Grumman Bleed: 216 mm w x 292 mm h Studio Artist: matt mayer Product: IFS Trim: 210 mm w x 286 mm h Proof #: 3 Proofreader Creative Tracking: None Safety: 194 mm w x 270 mm h Print Scale: None Page 1 of 1 Print Producer Billing Job: NG-IFS-Z15833 Gutter: None InDesign Version: CS5

Title: New ARC: Future Airport Cover 4 Color List: None Art Director

Inks: Cyan, Magenta, Yellow, Black Creative Director

Document Path: Mechanicals:Volumes:Mechanicals:Northrop_Grumman:NG-IFS:NG-IFS-Z15833:NG IFS Z15833 A.indd Copywriter Font Family: Forza (Book, Medium, Bold, Black Italic, Medium Italic; OpenType) Links: NGAER-CORP-1K.ai (Library:Northrop_Grumman:Logos:NG-AER:NGAER-CORP-1K.ai; 45%; Up to Date), NGIFS-23073A-M-2.tif (Library:Northrop_Grumman:Artwork:NG- Account 1 IFS:NGIFS-23073A-M-2.tif; 69.92%; 429 ppi; Up to Date) Account 2 40 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS Airport Development

The opening of the new In fitting with Vienna International Airport’s (VIE) approach to terminal in June marked a major environmental sustainability, the new Check-in 3 facility – also milestone for Vienna International Airport. Covering 76,000sqm, known as Skylink – makes use of a variety of techniques to reduce Check-in 3 has doubled the airport’s its environmental impact. Julian Jäger, the airport’s COO and a area and increased annual capacity speaker in the Airport Development Conference at this year’s to 30 million. Also of significance is the fact that this has been achieved ACI Airport Exchange, spoke to Ryan Ghee. in an environmentally friendly manner to ensure that increased passenger throughput and aircraft movements do not lead to drastically increased carbon emissions. “Climate protection is a major issue for Vienna Airport and we focus on several activities,” Jäger Check-in 3 enhances said. “In the new terminal, we have tried to integrate technological solutions for more environmental sustainability.” One of the main features is the VIE’s green credentials installation of two glass layers for the façade of the building. This helps to ensure that energy loss is reduced and as the need for air conditioning is also reduced, this achieves significant cost savings. Jäger: “In order to achieve this effect, the “In the new outer glass layer is darker to gain terminal, we have a ‘sunglasses’ effect. The result is tried to integrate maximum transparency with a mini- technological solutions for more mum cost of energy,” Jäger added. environmental While new technology is central sustainability.” to Check-in 3’s green values, the design itself makes best use of available space so that the need for future expansion at the airport is minimised. By using three separate sto- reys – one each for Schengen, the same area of the terminal. In 2011, a dedicated energy effi- While each of these initiatives non-Schengen and Arrivals Elsewhere on the airport site, ciency group was also established may make a small difference to – located under one roof, the ter- Vienna International Airport’s ded- to reduce energy consumption the airport’s environmental impact, minal boasts inbuilt operational ication to sustainability is evident. across the airport site. Public trans- together they create significant flexibility. This, along with the seg- “We run about 74 CNG (com- port links have also been enhanced emissions savings and play an regation of arriving and departing pressed natural gas)-driven cars, – particularly via the City Airport important role in Vienna International passengers as required by EU which makes Vienna Airport one Train – and a cycle path for use by Airport’s ambition to be recognised law, also means that all passen- of the biggest CNG-driven car- the airport’s employees is currently as one of the industry’s best envi- ger check-ins can take place in pools in Austria.” under construction. ronmental performers. Going the extra mile in Brazil Brazil’s Viracopos–Campinas International Airport is bursting at the seams. In the past three years the number of passengers has surged from one million to more than seven million, with no sign of an end to the growth. A new terminal urgently needs to be built to absorb the massive increase in passenger numbers. Airport experts at NACO, Netherlands Airport Consultants have been working together with specialists from parent company Royal HaskoningDHV and other Dutch companies to produce the basic design for the first phase of the terminal development and the master plan for the entire airport for the coming 30 years. Netherlands Airport Consultants’ client is the Consórcio Aeroportos Brasil consortium that recently purchased the airport concession from the Brazilian Federal government. Near- term expansion is essential because of Brazil’s rapid economic growth and its forthcoming hosting of the World Cup soccer tournament in 2014 and the Olympic Games in 2016. “The terminal has to be ready in 2014 when the World Cup will be held in Brazil,” said NACO’s local representative Peter Vorage. “So we need to go the extra mile to meet this schedule.” The contract also includes designing the car park and landside roads, special airport The new terminal at Viracopos–Campinas systems, baggage handling systems and installations. The new terminal’s 28 gates will International Airport needs to be complete in time allow it to handle 14 million passengers in 2014. for the 2014 World Cup, which will be held in Brazil. 22 nd AIRPORT TRADING c o n F e r e n c e & e XH i B i t i o n 22-24 April 2013 i Congress Centre H A m b u r g g e r m A n Y

“ c o l l a B oration and innovation to en H a n c e t H e volume and quality o F c o m m e r c i a l opportunities F o r t H e passenger”

Bringing toget H e r a i r p o r t s , H o s t e d b Y : concessionaires and B r a n d s

# a c i H a m B u r g

www.aci-europe-events.com

AT-Hamburg-2013-A4-advert.indd 1 19/11/2012 12:04 42 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS Future Travel Experience Europe

The new Bradley West Terminal will include an LAX Story Board with integrated, high definition screens highlighting LA’s status as a creative capital.

The multi-billion dollar redevelopment of LAX centres on the new Bradley West Terminal, which will see the creation of a world-class facility that will provide a truly innovative airport experience. The Bradley West Project, which is LAX plans multi-sensory scheduled to be complete in 2013, aims to give passengers a real fla- vour of Los Angeles. The idea is for the airport itself to reflect the destination that it serves. passenger experience As Nessi explained, to achieve Los Angeles International Airport (LAX) is currently undergoing a major this, new media is being embraced. “First, LAWA is developing a unique transformation, the centrepiece of which is the new Bradley West Terminal. approach to the passenger experi- Ahead of participating in the 1st Future Travel Experience Europe Conference ence by embracing the ‘LA Feel’ and Dominic Nessi incorporating that into the customer at ACI Airport Exchange, , Deputy Executive Director & Chief experience by making it an integral Information Officer, Los Angeles World Airports (LAWA), spoke to part of our media efforts. Second, Ryan Ghee about the unique passenger experience that is being created. we want to move the media experience from airport display screens to the mobile devices of the passenger and have them work in conjunction and beaches, the mountains, film with one another.” industry, the many ethnicities that live here all embody the LA Creating a sense of place spirit and are known around the The renovation of what is cur- world,” Nessi said. “By bringing rently the Tom Bradley International these images into the Tom Bradley Terminal will see the introduction International Terminal, the world of over 100 integrated media ele- gets to be part of the LA scene in a ments, making use of visual- and unique, memorable manner. This is audio-based techniques. being rolled out in July 2013 when An LAX Story Board will be the new terminal opens, so actual included, with integrated, high images are still a closely guarded definition screens highlighting secret. We want the world to LA’s status as a creative capital. come to LAX to experience this Device-to-display interactivity will phenomenon.” Over 100 integrated media elements will be used in the new also be used so that passengers To ensure that passengers can terminal, including audio and visual techniques that will allow can use their smartphones and tab- make the best use of the inno- passengers to explore the destination of LA. lets to interact with the displays. vative media on offer, Wi-Fi will Passengers will be able to view be available throughout the ter- images and videos, as well as lis- minal, enabling smartphone and mobile-based wayfinding. enjoyable experience in an airport ten to ambient sounds and music tablet users to easily connect Upon its completion next year, that has a true sense of place. tracks, by connecting their device to and download the content. A the new Bradley West Terminal With this in mind, if airports are to with the digital signage. geo-location-based design will looks set to deliver exactly what be judged on understanding their “LA is a one of a kind place in also allow for other useful func- many passengers have been passengers, LAX must surely be the world; Hollywood, the ocean tions, potentially the likes of calling for – a personalised and among the leaders. Innovative Solutions for Life

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COBRA Ad.indd 1 11/9/12 10:51 AM

A n n u A l C o n g r e s s & e xhibition 2013 10-12 June 2013 I Istanbul Congress Centre I s t a n b u l I t u r K e Y

t h e g l o b A l m e e t i n g f o r A i r t r A nsport Chief e x e C u t i v e s A n d i n d u s t r y l e A d e r s

H o s t e d b Y :

w w w . AC i-europe-events. C o m

ISTANBUL-0.5.indd 1 19/11/2012 11:44 44 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS Amsterdam Airport Schiphol

Schiphol’s mission is to connect the Netherlands with the world’s major regional and urban centres, in partnership with its home carrier Air France-KLM and other airlines. The Netherlands has an international outlook and an open economy. “It is no exaggeration to Nijhuis: say that ‘top connectivity’ is of criti- “Schiphol can only grow cal importance to our country. That’s and thrive if we incorporate why we want our connections and the needs of people, the frequencies to be best-in-class,” environment and the local region into everything we do. explained Nijhuis. “We also aim It is essential that we fulfil to offer excellent visit value, and our corporate responsibility, function as an attractive hub for as only then can we remain businesses, employees and visi- ‘Europe’s Preferred Airport’.” tors. Our objective is to generate long-term value for our stakeholders in everything we do. At Schiphol Group that means not only being profitable, but also safeguarding sustainable development. The three Ps – People, Planet and Profit – must be kept in balance.” Amsterdam Airport Schiphol handled 49.8 million passengers in 2011 Schiphol’s award-winning and forecast growth of +2% will see it exceed 50 million passengers in 2012 – a record for the airport. Given the extremely challenging economic conditions in Europe and the rest of passenger focus the world, it is a respectable result. Schiphol Group, host of Airport Exchange 2012, has enjoyed a successful “First and foremost, we have our home carrier Air France-KLM and the year, in which Amsterdam Airport Schiphol will handle more than 50 million other airlines to thank for that. They passengers for the first time. Jos Nijhuis, CEO, Schiphol Group, outlined make sure that the number of pas- his strategic vision to Ross Falconer. sengers welcomed by Amsterdam Airport Schiphol continues to grow. We work side-by-side on quality ser- as Twitter. In late-2010, it launched Nijhuis. “From 2014, Schiphol will comfortable travel process. It has vices that aim to exceed passengers’ the Schiphol App, which has been start using electric buses to transport achieved notable success as it aims expectations. That means not just the downloaded around 700,000 times. passengers to and from their aircraft. to be ‘Europe’s Preferred Airport’. trip itself, but all of the related facili- There is also a Chinese version of This represents an important new step “The passenger journey remains at

ties as well,” said Nijhuis. “People the Schiphol App, which has simi- towards reducing CO2 emissions.” the heart of the way we think and must perceive their time spent at larly proven very popular. Schiphol’s award-winning efforts what we do, and we will continue to Schiphol as quality time. Positive Sustainability is at the heart of are all aimed at enhancing the pas- further integrate Corporate Social word-of-mouth advertising and mes- Schiphol’s activities. It is Airport senger experience, as it strives Responsibility into our business pro- sages on social media all benefit the Carbon Accredited at the to find solutions that ensure a cesses,” concluded Nijhuis. reputation of our airport. That is why ‘Optimisation’ level of the programme, we always put the customer first.” the highest level possible without pur- It is an award-winning strategy. At chasing carbon offsets. Nijhuis believes Nijhuis: the ACI EUROPE Annual Assembly it is important that Schiphol provides “We want to give travellers as much control as possible over in June, Amsterdam Airport Schiphol opportunities for innovation, such as their own journey. To achieve this, we have introduced a large won the ‘Best Airport Award’ in the the battery-changing station for elec- number of self-service facilities, from baggage drop-off to passport control. Our Privium passengers can take advantage of over 25 million passengers cat- tric taxis at the airport. Thermal energy fast border passage with the iris scan.” egory. “The bar is now very high storage is used to heat and cool the indeed. A number of other European terminal, as well as Schiphol’s offices. airports are working hard, and that “We are also collaborating with KLM inspires us to give it all we’ve got,” on a biofuel breakthrough; on 19 June commented Nijhuis. Social media 2012, the longest biofuel-powered has improved Schiphol’s commu- flight ever took off from Amsterdam nication with passengers. It is very Airport Schiphol. The KLM flight toR io active on Facebook, where it has de Janeiro flew partly on fuel derived around 175,000 followers, as well from spent deep-frying oil,” explained

Amsterdam Airport Schiphol Fact Box

Passengers (2011): 49.8m (+10.1%) Destinations served: 313 Companies located at Schiphol: 500 No. of people employed at Schiphol: 62,000 airport exchange 2012 exhibitor highlights COMMUNIQUé AIRPORT BUSINESS WINTER 2012 45

and travel-related products. The airport is the ideal environment XpresSpa to capitalise on the growing demand, and trend, for spas and affordable lux-

Hosted by: XpresSpa® is the largest ury services. With increased security Airport Spa Concession owner/ screening, travellers are compelled operator in the United States and to arrive at the airport earlier and now is expanding into Europe. earlier. Inclement weather and flight Airport Exchange 2012 There are over 52 XpresSpa loca- delays often prolong departures and will see the event's tions in 22 major airports. XpresSpa add to the anxiety. This provides time- operator with a national footprint biggest-ever exhibition provides a full array of spa services, pressed travellers with convenient from New York to California, and of companies including Massage, Reflexology, opportunities to reduce stress, foster now into Europe. The company showcasing their latest Manicures, Pedicures, Waxing and their well-being and accomplish rou- employs over 800 people and Facials, as well as Salon Services tine grooming opportunities. Convert serves one million travellers. products and services. such as Hair Wash, Blow Dry and down time into productive time. No appointment necessary. Just Here, we present Styling for women and men (plus XpresSpa is the largest air- walk in, ‘Service is on Demand’. a selection of the Shaves for men). XpresSpa also port spa owner/operator in the exhibitor highlights. has a branded line of exclusive spa world. It is the only airport spa Stand 57 Adecs Airinfra © Airbus Net Display Boon Edam Adecs Airinfra provides At ACI Airport Exchange, consultancy and IT solutions to assist Systems Boon Edam will present its Airport airports to optimise their performance. Swinglane self-boarding security Its IT solutions range from advance Net Display Systems gate. The Airport Swinglane allows calculation models to complete air- (NDS) has evolved into a recog- for a quicker boarding process and port information and management nised worldwide player for digital flights being ready for departure systems. Training, support and main- signage software. Its core business well ahead of schedule. In addi- tenance are also part of its portfolio. Airbus is developing digital signage soft- tion, airline staff are freed up for With well over 10 years of experi- Airbus is today developing ware called PADS. NDS has more customer-focused tasks and ence in the airport business, Adecs a wide range of innovative solutions provided signage solutions to more can offer an additional pair of eyes Airinfra has developed a portfolio of air- for airport operations, addressing than 80 airports worldwide, such for security purposes. The Airport port systems designed to help airports the introduction of new aircraft types as Eindhoven Airport, London City Swinglane is designed to ensure improve sustainability and increase and the accommodation of new air- Airport, Stuttgart that security can be maintained efficiency. At Airport Exchange 2012, craft categories; implementation of Airport and while improving the passenger it will be presenting its three latest solu- new technologies (new Air Traffic Lisbon Airport. experience. tions to today’s challenges: Management solutions); and exten- NDS will Boon Edam is a leader in sion of airport facilities for capacity showcase its revolving doors and a leading • Airlink: an airport information and growth. At ACI Airport Exchange, total signage manufacturer of security access management system Airbus will display its capabilities solution for solutions. Its airport-specific port- • AirFee: an automated flight move- in terms of airside, pavement and FIDS, advertising folio includes a range of High ment registration system ground operation solutions. These and wayfinding, Capacity Revolving Doors, which • AirSurf: a surface surveillance system include: ELISE, to predict potential suitable for air- are designed to handle the large operational disturbance between airports of any size. number of passengers passing Adecs Airinfra is dedicated to devel- craft, cranes and buildings; TaxiBot, a The solution through airport terminals every oping innovative technologies and towbarless tug driven by the aircraft allows airports day. The Flowslide is a passenger efficient processes to provide customers pilot for taxiing with aircraft engines to facilitate one system hosting separation solution that ensures a with the most cost-effective solutions. off; Birdy, a new acoustic aircraft all communications towards pas- smooth flow of passengers, while protection system against bird col- sengers, employees and airlines. keeping them strictly separated. Stand 119 lision; and BTV (Brake to Vacate) / NDS can be found at ACI Airport ROPS (Runway Overrun Prevention Exchange supported by its valued Stand 14 System) to reduce exposure to run- partners AOpen, LogicaTI and NEC way excursion risk on landing. Display Solutions.

Stand 47 Stand 126 ESCO-Zodiac Aerospace ESCO-Zodiac Aerospace FAA in the mid-1990s to develop to safely decelerate aircraft in over- (Engineered Arresting Systems the engineered material arresting run situations. These systems are Corporation) is recognised as a system (EMAS) known today as installed on 75 runways worldwide leading manufacturer of military EMASMAX®, a lightweight cellu- and have a perfect safety record. and commercial aircraft arresting lar concrete bed that predictably systems. ESCO partnered with the crushes under an aircraft’s weight Stand 49 46 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS airport exchange 2012 exhibitor highlights

AERTEC Concessionaire Analyzer+ Concessionaire Analyzer+ Solutions is a software solution that allows airports to collect sales data from AERTEC Solutions is a solution helps the passenger interact retail and F&B concessions into consultant and engineer specialised with the airport or airline completely a data warehouse and combine it in aeronautics, with in-depth experi- independently, providing them with with passenger and flight data as ence in airports, air traffic and the personalised information by scan- well as people counting informa- aerospace industry. It has a com- ning their boarding pass or via a tion, and to analyse them using plete vision, covering everything videocall to the airport passenger Business Intelligence techniques from operational processes and attention staff. The second allows the to better understand sales pat- infrastructure design to systems service quality level to be evaluated terns so as to boost performance development and integration. during the most critical airport proc- and increase revenue for both con- With the passenger as the main esses (check-in, security filters and cessionaires and airports. retail systems for the data to be ana- actor and information technology baggage reclaim), passengers show and F&B operations account lysed, reported on, audited, used as the script, at this year’s event their degree of satisfaction by simply for a very significant slice of an for concessionaire billing and be AERTEC Solutions will be showcas- selecting the ‘happy’ or ‘unhappy’ airport’s revenues. Concessionaire the subject of Business Intelligence ing two solutions aimed at improving icon on the touch screen units. Analyzer+ allows sales data to be using role based dashboards. the passenger experience during uploaded using standard file for- their trip through an airport. The first Stand 128 mats from concessionaire’s own Stand 151 BM Services Northrop Business Marketing (BM) test and demonstrations will also Services is an innovative and inde- be given. The company also spe- Grumman pendent party in the Dutch aviation cialises in training and consultancy industry. It specialises in aviation in different X-ray programmes and Northrop Grumman will range planning (the week or even security training and is an officially machines. be displaying its Airport Realtime day before), and ultimately take live recognised Security Screener The company’s third product is Collaboration (ARC) suite at ACI inputs on the day of travel to give Training Centre. In addition to train- Lady Security, which is part of BM Airport Exchange. Supporting effi- real-time alerts to any deviation ing and aviation consultancy, it also Services and provides fully trained cient, resilient airside operations, from the forecast. ARC Passenger develops and deploys new prod- female security professionals. The as well as helping to deliver a Flow is a complete forecasting and ucts, such as the Pre-Employment female agents are recruited, tested great passenger experience, ARC flow management capability. On (PRE-M) test. The PRE-M test and trained by BM Services. Its cli- couples the very latest in real-time the airside, ARC A-CDM supports enables employers to test future ents can hire the agents whenever software information systems with all aspects of Airport Collaborative employees in order to find out if they have a shortage in their opera- flexibility and ease of use. ARC Decision Making, helping to deliver the future employee possesses the tion. Lady Security not only operates Passenger Flow provides accurate better on-time performance, shorter skills to perform their security duties in the aviation industry, but also prolong range forecasts of passenger taxi times, and so reducing fuel according to the required (inter- vides services for events, hostess numbers at key points on the jour- burn and the associated costs and national) standards. Visitors to the and reception services. ney through the terminal, such as emissions. BM Services stand will be able to check-in and security. These fore- see presentations about the PRE-M Stand 108 casts can be updated in shorter Stand 118

processed and more than 82 Auto Bag Drops in production across 8 Morpho ICM Airport airport terminals. ICM will be demonstrating its newest Auto Bag Drop CUSS (Common Use Self Service) Detection Technics solution along with customer case studies. As part of the Unitechnik Morpho Detection, Inc – automatic liquid explosives detec- ICM Airport Technics is Group, a worldwide logistic system a business of the SAFRAN Group tion system (XDi) and innovative a leader in automation of bag drop, integrator, it has offices inG ermany, – is a leading supplier of explosives solutions on integrated checkpoint baggage, material and cargo han- Australia, China, USA, UK and UAE and narcotics detection systems (e velocity) on the other hand, dling solutions. It operates around – well positioned to support airport for air and ground transportation, Morpho Detection is truly a leader the world as a system integrator and and airline initiatives to improve the government, critical infrastructure of detection technology for the full service supplier. Its experienced passenger experience and reduce and other high-risk organisations. security industry. team has a proven track record in operational costs. With industry-leading prod- At ACI Airport Exchange, Morpho implementing self-serve bag drop ucts such as the Itemiser® DX Detection will display its trace detec- solutions, with over 10 million bags Stand 17 trace detection system, the CTX tion solutions, as well as solutions for line of explosive detection sys- integrated checkpoints (e velocity). tems (EDS) on the one hand, and new solutions such as the latest Stand 16 airport exchange 2012 exhibitor highlights COMMUNIQUé AIRPORT BUSINESS WINTER 2012 47

NICE Gilardoni Gilardoni S.p.A. is commit- Systems UK ted to the design and manufacture of advanced X-ray and ultrasound Airports rely on NICE to actions. With NICE Inform, airports equipment for security, non-destruc- The single view system FEP enhance real-time situational aware- also get comprehensive incident tive testing and medical applications. ME 640 and compact design mul- ness and response for any potential reconstruction; and NICE’s ana- In the security field, Gilardoni tiview FEP ME 640 AMX have security threat, emergency situa- lytics-ready, hybrid Smart Video offers a complete range of baggage passed the approval test to be cer- tion or operational challenge. NICE solutions offer airports unmatched screening systems, from small hand tified as ECAC Type C Standard 2 Situator fuses diverse safety, secu- TCO and seamless IP migration. baggage inspection systems to LEDS (Liquid Explosives Detection rity, communications, and other Visitors to the NICE stand will be bulky baggage inspection systems. System) for liquid threats detection. systems into a cohesive command able to see real video case studies The FEP ME family of products The multiview X-Ray images simula- and control platform, for a single and live demos of NICE Situator features a powerful operating sys- tor and operator workstation will be on view of a situation, with real-time and NICE Inform. tem and a user-friendly machine display during ACI Airport Exchange. analysis and alerts, and adaptive interface with a wide range of utili- response plans to guide personnel Stand 73 ties and networkability options. Stand 38

for the client’s individual needs. Lindner is not only one of the Smiths Detection Lindner market leaders in the field of complete interior fit-out, but also for the Smiths Detection offers detection system (EDS) for checked Lindner has built a world- supply only of its interior products advanced security solutions in civil baggage, the HI-SCAN 10080 XCT, wide reputation for quality and worldwide. and military markets worldwide, which has gained EU Standard 3 excellence as a manufacturer and At ACI Airport Exchange, Lindner developing and manufacturing approval recently. The benefits of installer of high quality interior prod- will showcase samples and images government-regulated technology the system, its functionalities and ucts and high class facades for of its latest products, such as products that help detect and identify design will be demonstrated via airports. FIREwood, non-combustible clad- explosives, chemical and biologi- multimedia and a demo workstation Lindner is involved in the design, ding panels with genuine wood cal agents, radiological and nuclear featuring highly detailed 2D and 3D fabrication, supply and/or installation surface as installed in the new threats, weapons, narcotics and con- images. Other demonstrations will and project management of interior Berlin Brandenburg International traband. It is part of Smiths Group, a focus on Air Cargo Screening with fit-outs. Together with its own R&D Airport, metal ceilings and partitions global leader in applying integrated, X-ray inspection systems and highly department and a specialist team dedi- and their different surface possibili- advanced technologies to markets sensitive trace detection systems. cated to the requirements of airport ties, as well as raised floor systems. in threat and contraband detection, During ACI Airport Exchange, a terminals, lounges, shops and offices, energy, medical devices, communi- new product for the inspection of Lindner’s designers create solutions Stand 37 cations and engineered components. light vehicles will also be introduced One major highlight during to the market. ACI Airport Exchange will be the brand new high-speed explosives Stand 30 Airport Research Center Besides expert consulting and or the validation of master planning and airport planning services, Airport design. In addition, ARC supports all Research Center (ARC) offers the projects and the worldwide customer Met Office state-of-the-art and unique 3D air- community with tailored consulting port simulation system (CAST) that services on request. This autumn sees the is used worldwide and approved ARC’s master planning depart- launch of new functionality within by airports in Frankfurt, Munich, ment presents the new ‘Low Cost Met Office’s OpenRunway service, London, Delhi and Dubai. High Quality-Terminal’ concept, which ensuring the service is relevant for In order to reduce investments and was applied for the design of the airport needs approaching the win- operational costs, CAST provides a new Kharkov Airport terminal in the ter season: quick and clear analysis of passen- Ukraine, for example. This combination Met Office will be demonstrating ger processes, aircraft traffic, ground of highest operational performance • Terminal Manoeuvring Areas these new features at this year’s ACI handling and vehicle traffic. Examples and minimised investment costs was – now as a map layer over UK Airport Exchange. Visitors will also of use are airside and terminal capac- reached through a special simulation airspace be able to see WeatherWindows, its ity assessment, the testing of new based development process. • Improved Tri-view functionality – unique and innovative planning tool operational concepts and layout ability to customise your tri-view enabling decision makers to plan changes before their implementation Stand 68 window weather dependent tasks effectively • Improved Lightning layer, using and efficiently up to 15 days ahead. optimal blend of model data for improved resolution Stand 69 48 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS airport exchange 2012 exhibitor highlights

services resulting in efficient turnkey • Cost-effective installation; typi- solutions. Airport Concepts consist of cally can be mounted on existing Airport three concepts: Airport Development, Pavemetrics inspection equipment Winter Conditions Solutions and • Accurate; GPS tagging of Airside Solutions. Pavemetrics Laser Foreign detected debris Cluster Object Debris (LFOD) detection • Ability to do a full pavement condi- Stand 31 system uses high-speed cameras, tion assessment for input into your custom optics and laser line projec- Pavement Management System; Finland tors to acquire both 2D images and longitudinal profile/roughness, high-resolution 3D profiles of airport cross fall rutting, cracking, pot- Airport Cluster Finland is runways, taxiways and aprons in holes, macro texture (detect low an active network of Finnish companies order to automatically detect even texture conditions), raveling. operating in the airport business. Some the smallest objects at speeds up to of the cluster member companies are 100km/h. Key features include: Stand 54 also participating in a development initiative, ‘Airport Concepts’, where • 24-hour operation the companies have formed together • Fully automated detection; three concepts for future airports that alarms can be pre-set to trig- will simplify purchase processes at ger upon detection of specific international airports. These Airport FOD sizes Concepts are formed by combining • Safe and efficient; operational and complementing products and speeds from 0 to 100km/h SRI International Sarnoff Catecar Group SRI offers field-proven modular identity-verification sys- Catecar will be showcasing • An autonomy of 1,000km biometric solutions that deliver tem for access control. The system the Dragonfly – a SwissG reen High • A maximum speed of 100km/h exceptional security without com- allows users to network any number Tech Urban Vehicle, which is said • Various new elegant and ingen- promising throughput or ease of of iris readers to enforce secure to make today’s electric car obso- ious interiors (1 to 4 seats, at use. From handheld systems to access throughout a facility or lete. There is no need to plug the client’s choice) walk-through portals, the Iris on the campus. vehicle in to the grid for recharging • 3m length, 1.5m width, Move (IOM) product suite provides The IOM RapID-Cam II Handheld batteries. 1.5m height indoor/outdoor identity verification Biometric System is described as Its characteristics are: • Several models will at unprecedented speeds and dis- a ruggedized, handheld device be manufactured tances. SRI’s industry-leading IOM that allows for simple biometric • An aluminium chassis • Low-cost (€14,000) technology allows aviation authorities enrolment and identification any- • A range extender with a mileage to accelerate screening processes where in the field. The RapID-Cam of 100km per litre It is said that further innovation will while increasing overall safety. II camera can capture dual-iris and • A solar roof providing 4,000km/ make it even more revolutionary. The SRI will be showcasing facial images up to 18 inches away, year of autonomy (Swiss sun) Catecar production concept is to pro- the IOM product suite at ACI putting a comfortable distance • An electric motor with few batter- duce locally for selling locally thanks Airport Exchange 2012. The between the user and the subject. ies (less than 20kg) to small production units located near IOM N-Glance Modular System • A body made of vegetable (flax) big airport cities. Geneva Airport is a is described as an easy-to-use, Stand 117 stronger and more resistant partner of Catecar. than carbon • A weight of 350kg Stand 50

consultancy service provider with nearly 8,000 professionals in 100 offices in 35 countries around the NACO world. Together with sister company InterVISTAS, NACO is one of the key NACO, Netherlands Airport players in Royal HaskoningDHV’s Consultants B.V. is a global provider Aviation Business Line. of airport planning, airport design NACO delivers integrated stra- and airport engineering services. tegic, operational and technical With more than 60 years of experi- solutions for the sustainable devel- ence, NACO has assisted over 550 opment of airports and airlines. airports in more than 100 countries with realising their airport develop- Stand 13 ment goals. NACO is a member of Royal HaskoningDHV – a leading inde- Catecar will be showcasing the Dragonfly – a Swiss Green High pendent, international project Tech Urban Vehicle – at ACI Airport Exchange. management, engineering and airport exchange 2012 exhibitor highlights COMMUNIQUé AIRPORT BUSINESS WINTER 2012 49

checkpoint, additional equipment provided by CEIA includes the CEIA SAMD Shoe Analyzer and the EMA Securitas Bottled Liquid Scanner. CEIA is a leading manufac- For cargo screening, CEIA Securitas is a knowledge turer of security metal detectors. also offers a solution designed to leader in airport, airlines and air- CEIA metal detectors for airport improve screening of non-metallic port related businesses security. security comply with the require- commercial cargo, such as pro- Through its individual national comments specified by the competent duce, seafood, meats, printed panies, it is present at over 150 authorities providing automatic materials, flowers and apparel. airports worldwide with a taskforce detection of metal targets/threats The EMIS (Electro-Magnetic of 20,000 staff. Combining its over the entire body, even in cavi- Inspection Scanner) quickly and extensive worldwide presence with ties, and the maximum flow-rate accurately screens packages or its knowledge of specific regula- thanks to unsurpassed discrimina- pallets using a harmless, low intentions and legislation and its network tion of personal metal belongings. sity electromagnetic field. of contacts and memberships, In order to increase the security and Securitas builds strategic partner- the throughput of an airport security Stand 124 ships to provide its customers with proactive, customised security solutions. At Airport Exchange, Securitas will present 4 innovative solutions designed to help airports, airlines will also demonstrate how to simul- and airline related businesses to taneously improve the efficiency and optimise the time and quality of the profitability of their operations. security solutions in place on, and around, their premises. Securitas Stand 130

Vanderlande Industries TMT The Mobile Terminal Imagine it’s the year 2020. TMT The Mobile Terminal® The TMT solutions facilitate the bridg- Smooth handling of baggage makes provides airports and airlines with ing of temporary capacity shortages, the you the preferred airport for passen- reusable and modular mobile ter- provision of additional functions and the gers and airlines. The highest levels minal solutions that are quick to activation of new destinations. of efficiency and the shortest con- understanding of and experience install. The terminals are offered At ACI Airport Exchange 2012, nection times are met. Your airport’s with all baggage handling technolo- as ‘building only’-solutions or TMT will be presenting its new Hard baggage handling process is safe, gies, including integration of robotics, operation-ready turnkey terminals Top façade as an alternative to the secure and sustainable. Baggage vision technology and software tool equipped with passenger handling all-membrane terminal shell, and handling has become almost a com- suite to control the baggage opera- functions according to the custom- the new TMT terminal module TMT modity; ergonomics in information tion and processes. It designs, builds er’s needs. Their variable total floor Building Interconnect that allows streamlines your processes, ena- and services smart baggage han- space and the composition of the deeper floor spaces for bigger termi- bling predictable performance by dling systems for airports of all sizes. equipment and functional facilities nals. For the terminals’ interior design, being fully in control as an airport. Its systems and services focus on are flexible and can be altered any- TMT now offers its brand-new Green Vanderlande Industries is real- improving logistics processes and time. Developed by airport experts, Wall option: wall modules designed ising this, by new and innovative increasing logistics performance TMT terminals are cost-effective, as vertical gardens for a better and ideas making baggage handling today, tomorrow and throughout the well-designed, and offer a high- more energy-efficient room climate. an ever more streamlined and sus- entire life cycle. quality passenger experience. Lead tainable part of your business. For Visitors can find out more about times are just three months. Stand 74 instance with the pull-process that Vanderlande’s view of the future of uses smart buffering. Developed at baggage handling and the latest Amsterdam Airport Schiphol, this technological innovations at ACI transparent concept has found its Airport Exchange 2012. way to other airports as well. Vanderlande has a firm Stand 102

At ACI Airport Exchange, it will monitoring baggage handling show the following solutions: processes and early detection of Mobile ID management for air- unauthorised persons in safety BPI port staff – the CI platform enables zones. Systems for baggage identity documents and biometrics handling are becoming increas- BPI is specialised in elec- to checked any time, anywhere, ingly complex. If the complexity tronic identification. It delivers using the Grabba handhelds. This increases, the risk also increases This solution uses thermal imaging solutions for a safe and secure soci- technology can be used at the in the field of safety and security. and video content analysis and is ety. BPI’s platform ‘Connected airport for border control or pas- BPI shows an innovative inte- also linked to the baggage con- Identification’ supports biomet- senger check-in. grated smart video solution that veyor system. ric recognition, ID management, Smart video for baggage han- makes it possible to prevent inci- smart video and registration. dling – this system supports dents and control security threats. Stand 139 50 WINTER 2012 COMMUNIQUé AIRPORT BUSINESS airport exchange 2012 exhibitor highlights

FLIR Systems FLIR Systems, for a wide variety of Inc. is a world imaging, thermog- leader in the design, raphy, and security manufacture, and applications, includ- marketing of sen- ing airborne and sor systems that ground-based sur- enhance perception veillance, condition interdiction, naviga- biological, radio- and awareness. The monitoring, research tion, transportation logical, nuclear, and company’s advanced and development, safety, border and explosives (CBRNE) thermal imaging manufacturing proc- maritime patrol, detection. Advanced Clean and threat detection ess control, search environmental moni- Production systems are used and rescue, drug toring, and chemical, Stand 144 The durability of the Solar and Glare Information system, which allows Control Systems De Leeuw boarding bridge called Reflex-Rol operators to maintain ‘Aviation’. Technology De Leeuw BV full visibility whilst Fitted in the win- will be showing its remaining in a safe dows of the VCR, At the acp- flight reports Sequential shutter position, also makes the system allows IT stand, the • Provides a real- systems for passen- for a very ‘green’ a full and unen- company will be time passenger ger boarding bridges product. cumbered view of presenting GORDIO flow forecast that is at ACI Airport De Leeuw Ltd., the airfield and the AIRPORTS™, its updated every 60 Exchange 2012. based in the United skies above, while exciting business seconds (24 hours/ More than 400 units Kingdom, will be eliminating glare and solution to support a day 7/7 days) have been installed showing its Visual dazzle from the sun. critical component of • Integrates the worldwide and have Control Room or Air business sustainabil- latest operational a faultless record. Traffic Control Tower Stand 3 ity, ‘how to manage messages provided passenger flow in by other software normal or abnormal applications OPS conditions’ • Information to today and into use in a proactive AIRPORTS 2020. manner to allow Four Winds Interactive With GORDIO efficient and effec- AIRPORTS™, tive ways to utilise Four Winds solution makes it you will have the your resources Interactive (FWi) possible to quickly best Operational • Validates your provides a software and easily create Decision Support decisions by using platform for devel- dynamic messages software solution ‘what if’ scenarios oping, deploying to inform, educate tailored to your spe- to test the effect and managing and motivate audi- of the box features FWi’s platform cific airport: changes will digital communi- ences through a and functionality, helps improve the make on the cur- cations networks single solution that including advanced speed, quality and • Based on airline rent operational on digital signs, supports all digital back-end integration, effectiveness of schedules adjusted readiness. interactive kiosks, communications powerful wayfind- communications. by historic data web and mobile applications. With ing capabilities and • Modified by actual Stand 106 devices. FWi’s sophisticated out robust interactivity, Stand 71

etc. This helps the management to see GrayMatter Software Services all relevant information from multiple GrayMatter in-depth domain can build its solution systems at a single is a business intel- knowledge, func- on top of any existing dashboard level, ligence software tional expertise and platform, be it SAP without having to development trends from past, BO, IBM Cognos, browse through pioneer based present and future. Pentaho, etc. different grains in Bangalore, The advantage any Also, its solution of data. Thereby, India. Its Airport airport will get from crosses links by solving any given Analytics offering is GrayMatter is that it KPI’s, all systems problem at that designed by bring- has a pre-built solu- at the airport from single dashboard ing together the tion and data model AODB to ERP level. synergy of best-in- with around 250 financial systems, class technology, Plus KPIs. Also, it MLCP Systems, Stand 18 Where going further meets going greener

Aéroports de Montréal fi rmly believes that when In terms of ground transportation, we’re actively it comes to the environment, it’s important to walk working towards the implementation of an airport the talk. That’s why we’ve already implemented shuttle, and our vehicle fl eet is more eco-friendly. programs to increase energy efficiency and And in recent developments, our ongoing involvement reduce greenhouse gas emissions both within in promoting green spaces near our site will contribute and beyond our facilities. For example, we’ve to the reproduction of monarch butterfl ies that improved our HVAC effi ciency by 70%, and we’re migrate to Mexico. That’s a lot more than just talk. also concentrating on better lighting management. To fi nd out more, visit www.admtl.com.

WHERE MONTRÉAL MEETS THE WORLD

www.admtl.com

ADM10164_Enviro Ad-Airport_Business.indd 1 10/15/10 11:50:55 AM Share Our Expertise Professional airport management made by Fraport

With investments at seven airports worldwide and subsidiaries active on four continents, Fraport’s extensive expertise is internationally recognized and successful. For example: in Lima, Dakar, Cairo, Antalya, Jeddah, Riyadh, New Delhi, Hong Kong and Xi’an (China). Fraport serves as your professional partner for airport management projects and for consulting services such as master planning. We provide complete one-source services ranging from ground handling, airside and terminal operations to retail and real estate management. Let us welcome you soon as one of our valued partners!

www.fraport.com

Fraport. The Airport Managers.

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