Increasing the Usage of Demand-Response Transit in Rural Kansas
INCREASING THE USAGE OF DEMAND-RESPONSE TRANSIT IN RURAL KANSAS by BRIAN CHRISTOPHER GEIGER B.S., Kansas State University, 2007 A THESIS submitted in partial fulfillment of the requirements for the degree MASTER OF SCIENCE Department of Civil Engineering College of Engineering KANSAS STATE UNIVERSITY Manhattan, Kansas 2009 Approved by: Major Professor Dr. Sunanda Dissanayake DISCLAIMER The contents of this report reflect the views of the author, who is responsible for the facts and the accuracy of the information presented herein. This document is disseminated under the sponsorship of the Department of Transportation University Transportation Centers Program, in the interest of information exchange. The U.S. Government assumes no liability for the contents or use thereof. Abstract Public transportation in rural America has existed for decades. Its providers are challenged with low populations and long distances in rural areas. Many of these rural transit providers have been in existence for many years, but ridership still remains low. These providers usually operate in a demand-response format, as opposed to large cities, where busses run on fixed routes. This research was conducted to see if any type of service improvements or enhancements could be found in order to increase ridership of demand-response transit service in rural Kansas. In order to determine if ridership of public transportation in rural Kansas can be increased, customer satisfaction surveys were conducted. One survey was distributed to current riders of demand-response systems, one survey distributed to non-riders of public transportation, and the last survey given to providers to obtain basic system information throughout Kansas.
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