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Expanding the Field of Organizational Anthropology for the Twenty-First Century 1 Ann T A Companion to Organizational Anthropology The Blackwell Companions to Anthropology offers a series of comprehensive syntheses of the traditional subdisciplines, primary subjects, and geographic areas of inquiry for the field. Taken together, the series represents both a contemporary survey of anthro- pology and a cutting-edge guide to the emerging research and intellectual trends in the field as a whole. 1. A Companion to Linguistic Anthropology edited by Alessandro Duranti 2. A Companion to the Anthropology of Politics edited by David Nugent and Joan Vincent 3. A Companion to the Anthropology of American Indians edited by Thomas Biolsi 4. A Companion to Psychological Anthropology edited by Conerly Casey and Robert B. Edgerton 5. A Companion to the Anthropology of Japan edited by Jennifer Robertson 6. A Companion to Latin American Anthropology edited by Deborah Poole 7. A Companion to Biological Anthropology, edited by Clark Larsen (hardback only) 8. A Companion to the Anthropology of India, edited by Isabelle Clark-Decès 9. A Companion to Medical Anthropology edited by Merrill Singer and Pamela I. Erickson 10. A Companion to Cognitive Anthropology edited by David B, Kronenfeld, Giovanni Bennardo, Victor de Munck, and Michael D. Fischer 11. A Companion to Cultural Resource Management, edited by Thomas King 12. A Companion to the Anthropology of Education, edited by Bradley A.U. Levinson and Mica Pollack 13. A Companion to the Anthropology of the Body and Embodiment, edited by Frances E. Mascia-Lees 14. A Companion to Paleopathology, edited by Anne L. Grauer 15. A Companion to Folklore, edited by Regina F. Bendix and Galit Hasan-Rokem 16. A Companion to Forensic Anthropology, edited by Dennis Dirkmaat 17. A Companion to the Anthropology of Europe, edited by Ullrich Kockel, Máiréad Nic Craith, and Jonas Frykman 18. A Companion to Border Studies, edited by Thomas M. Wilson and Hastings Donnan 19. A Companion to Rock Art, edited by Jo McDonald and Peter Veth 20. A Companion to Moral Anthropology, edited by Didier Fassin 21. A Companion to Gender Prehistory, edited by Diane Bolger 22. A Companion to Paleoanthropology, edited by David R. Begun 23. A Companion to Organizational Anthropology, edited by D. Douglas Caulkins and Ann T. Jordan Forthcoming A Companion to Chinese Archaeology, edited by Anne Underhill A Companion to Organizational Anthropology Edited by D. Douglas Caulkins and Ann T. Jordan A John Wiley & Sons, Ltd., Publication This edition first published 2013 © 2013 Blackwell Publishing Limited Blackwell Publishing was acquired by John Wiley & Sons in February 2007. Blackwell’s publishing program has been merged with Wiley’s global Scientific, Technical, and Medical business to form Wiley-Blackwell. Registered Office John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex, PO19 8SQ, UK Editorial Offices 350 Main Street, Malden, MA 02148-5020, USA 9600 Garsington Road, Oxford, OX4 2DQ, UK The Atrium, Southern Gate, Chichester, West Sussex, PO19 8SQ, UK For details of our global editorial offices, for customer services, and for information about how to apply for permission to reuse the copyright material in this book, please see our website at www.wiley.com/ wiley-blackwell. The right of D. Douglas Caulkins and Ann T. Jordan to be identified as the authors of the editorial material in this work has been asserted in accordance with the UK Copyright, Designs and Patents Act 1988. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, except as permitted by the UK Copyright, Designs and Patents Act 1988, without the prior permission of the publisher. Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. Designations used by companies to distinguish their products are often claimed as trademarks. All brand names and product names used in this book are trade names, service marks, trademarks or registered trademarks of their respective owners. The publisher is not associated with any product or vendor mentioned in this book. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold on the understanding that the publisher is not engaged in rendering professional services. If professional advice or other expert assistance is required, the services of a competent professional should be sought. Library of Congress Cataloging-in-Publication Data A companion to organizational anthropology / edited by Douglas Caulkins and Ann T. Jordan. p. cm. Includes bibliographical references and index. ISBN 978-1-4051-9982-7 (cloth) 1. Corporate culture. 2. Business anthropology. I. Caulkins, Douglas. II. Jordan, Ann. HD58.7.C6263 2013 302.3'5–dc23 2012015979 A catalogue record for this book is available from the British Library. Cover image: From top: © Yuri Arcurs / Shutterstock; © Cienpies Design / Shutterstock; © Kaspars Grinvalds / Shutterstock. Cover design by RBDA. Set in 10 on 12.5 pt Galliard by Toppan Best-set Premedia Limited 1 2013 Contents Notes on Contributors viii Abstracts xiv Expanding the Field of Organizational Anthropology for the Twenty-first Century 1 Ann T. Jordan and D. Douglas Caulkins Part I Critique and Theory 25 1. The Organization of Anthropology and Higher Education in the United States 27 Davydd J. Greenwood 2. The Changing Rhetoric of Corporate Culture 56 Allen W. Batteau 3. New Institutional Approaches to Formal Organizations 74 Marietta L. Baba, Jeanette Blomberg, Christine LaBond, and Inez Adams 4. Entrepreneurship Studies 98 Peter Rosa and D. Douglas Caulkins 5. Neurological Model of Organizational Culture 122 Tomoko Hamada Connolly Part II Methods and Analysis 147 6. Social Networks and Organizations 149 Brandon Ofem, Theresa M. Floyd, and Stephen P. Borgatti vi CONTENTS 7. A Mixed-Methods Approach to Understand Global Networked Organizations 167 Julia C. Gluesing 8. Measuring Organizational Dynamics 193 Gerald Mars 9. Semiotics of Organizations 204 Joseph D. Hankins 10. An Ethnography of Numbers 219 Daniel Neyland 11. Managing Conflict on Organizational Partnerships 236 Elizabeth K. Briody Part III Organizational Processes 257 12. Working on Work Organizations 259 Charles N. Darrah and Alicia Dornadic 13. Organizational Innovation Is a Participative Process 275 Morten Levin 14. Communities of Practice 289 Susan Squires and Michael L. Van De Vanter 15. Organizational Networks and Social Capital 311 Gunnar Lind Haase Svendsen and Christian Waldstrøm 16. American Labor Unions as Organizations 328 Paul Durrenberger and Suzan Erem 17. Virtual Organizations 346 Christina Wasson 18. Sustaining Social Sector Organizations 362 Joan A. Tucker and D. Douglas Caulkins Part IV Globalization, Development, and Modernization 379 19. The Contemporary World of Finance 381 Allen W. Batteau 20. Globalization, Modernization, and Complex Organizations 399 Ann T. Jordan 21. Chinese Business Ventures into China 418 Heidi Dahles and Juliette Koning CONTENTS vii 22. Corporate Social Responsibility: Interaction between Market and Community 438 Bengi Ertuna 23. NGOs and Community Development: Assessing the Contributions from Sen’s Perspective of Freedom 455 J. Montgomery Roper 24. Why Are Indigenous Organizations Declining in Latin America? 471 Carmen Martínez Novo 25. Australian Indigenous Organizations 493 Sarah E. Holcombe and Patrick Sullivan 26. Organization of Schooling in Three Countries 519 Edmund T. Hamann, Saloshna Vandeyar, and Juan Sánchez García Index 538 Notes on Contributors Inez Adams is a Visiting Scholar at The Lung Cancer Disparities Center (LCDC) at the Harvard School of Public Health. Her primary research interests are class and race-based disparities in the United States. In the private sector, she has done con- tractual work for corporate clients, using anthropological methods to guide product development and marketing. Marietta L. Baba is Dean of the College of Social Science, Professor of Anthropology, and Professor of Human Resources and Labor Relations at Michigan State University. Dr. Baba is the author of more than 75 scholarly and technical publications in the fields of organizational anthropology, technological innovation, and evolutionary processes. Allen W. Batteau is an Associate Professor of Anthropology at Wayne State University, and former Director of the University’s Institute for Information Technology and Culture. He is the author of The Invention of Appalachia (University of Arizona Press) and Technology and Culture (Waveland Press). Jeanette Blomberg is a Research Staff Member at IBM Research whose research explores issues in social aspects of technology production and use, ethnographically informed organizational interventions, and service innovation. Most recently she has been examining how specific historic, geographic, demographic, socioeconomic, and cultural characteristics shape trajectories of change in enterprise transformation initia- tives. Jeanette received her PhD in anthropology from the University of California, Davis. Stephen P. Borgatti is the Paul Chellgren Endowed Chair of Management at the University of Kentucky. His research interests include social networks, knowledge management, and research methods. NOTES ON CONTRIBUTORS ix Elizabeth K. Briody is Founder and Principal, Cultural Keys LLC, which special- izes in improving work culture and partnership
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