The ® Resort believes in promoting best practices to help preserve the environment for future generations. The Company’s commitment to preserving the environment dates back to Walt Disney himself when he said, “The natural resources of our vast continent are not inexhaustible. But if we use our riches wisely, if we will protect our wildlife and preserve our lakes and streams, these things will last us for generations to come.”

With proactive efforts in recycling, waste minimization, resource conservation, community involvement and education, the Resort is committed to balancing environmental stewardship throughout its operations.

GREEN MEETING STANDARDS

• In conjunction with ’s long-standing commitment to “Environmentality,” all meetings and group events held at the Disneyland® Resort focus on efforts to reduce our environmental impact by minimizing waste, conserving water and energy, reducing carbon emissions, protecting ecosystems and inspiring others to do the same.

• Disney’s Grand Californian Hotel® & Spa participates at the Leadership level in the California Integrated Waste Management Board’s (CIWMB) Green Lodging program. Recognized as a national leader in the area of environmental issues, this California state agency developed the California Green Lodging Program to provide a standard measurement of the environmental operations for California hotel properties.

Green Meeting Environment • The Disneyland® Resort is a “walking resort,” with all three hotel properties, Downtown Disney® District and two theme parks all within walking distance, eliminating the need for shuttle services. • The Resort can provide beverage stations in bulk instead of individual bottled waters with pads and pens in the back of the room to minimize waste. • Utilize glassware and china for events whenever possible, eliminating disposable flatware, plastic plates and Styrofoam. Cloth napkins are used instead of paper napkins whenever possible. • Highly visible recycle bins are provided for attendees that look for opportunities to recycle in foyers and meeting rooms. Cardboard, aluminum, steel cans and plastic bottles are hand sorted and recycled via the City of Anaheim. Provide recycled menu card stock and recycled paper throughout the Resort, including business centers.

Green Meeting Support • Reusable menu frames or digital menu frames are deployed where possible on buffet stations. • LED bulbs replaced disposable votives with rechargeable battery power lamps where possible. • Thermal bags are available at an additional cost for box lunches – this is a great idea as a gift bag instead of cardboard or plastic boxes. • Bulk condiments are offered whenever possible to minimize the use of individual condiments. • Sending documents such as PowerPoint presentations electronically is encouraged. • Request to not pre-pour beverages, offer pitchers, or individual servings upon seating is available. • Green Package enhancements such as portfolios and pens made with 100% recycled materials and a commemorative Disneyland® Resort water bottle is available.

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AIR QUALITY/ ENERGY

• The Disneyland® Resort uses clean-burning compressed natural gas (CNG) to fuel its 16 parking lot guest trams. The conversion of the guest trams to CNG eliminates approximately 56,000 gallons of diesel use per year, significantly reducing air emission. Additionally, all cast member shuttles run on compressed natural gas.

• The Disneyland® Resort expanded its on-property CNG fueling station in 2009. The station increases CNG production by nearly 80 percent, enabling the Resort to utilize this clean fuel at a much greater scale. Many attraction vehicles and back of house equipment use CNG including the Columbia Sailing Ship, Rafts, boats, Main Street buses and a number of emergency back-up engines.

• In April 2007, the five Disneyland® Railroad trains were converted to a soy-based biodiesel to fuel their steam boilers. In February 2009, the program was improved by replacing soybean-based B98 with biodiesel (B99.9) made from used cooking oil from Resort kitchens. Oil used to cook French fries and other foods is processed to power the Disneyland® Railroad, Mark Twain Riverboat, back of house pressure washers and light-towers eliminating approximately 200,000 gallons of petroleum diesel use per year.

• The Disneyland® Hotel installed a Central Energy Plant (CEP) in March 2006. Within nine months of its installation, the Hotel permanently eliminated eight combustion sources, reducing nitrogen oxide emissions. The Hotel also replaced two boilers with natural gas burning water heaters; the heaters are controlled by an energy management system and reduce annual natural gas usage and ultimately carbon emissions.

• Finding Nemo uses magnetic coils to propel the subs which are considered zero-emission vehicles. The new electric drive system eliminates the use of hundreds of thousands of gallons of diesel fuel each year.

• The Disneyland® Resort Monorail is powered by non-emission-contributing electricity and all Disneyland® Resort parade floats are electrically powered and have zero emissions. The Resort also has about 350 zero emission electric vehicles and 30 clean fuel vehicles used in the back of house.

• Since 2001, the Disneyland® Resort has enhanced its energy conservation measures and reduced its average daily power demand by four million kilowatt hours, the equivalent of the energy used by 350 average American homes. This has been achieved through lighting, heating and air conditioning adjustments.

• Disneyland® Resort Entertainment has been upgrading its theatrical lighting Resortwide with energy efficient LED (light emitting diodes) lights. The new lights last ten times longer and use 75 percent less energy than conventional incandescent light bulbs. LED lights are currently being used at Castle, Fantasmic!, Princess Fantasy Faire and Terrace.

• , 's home at Disneyland® Park, features 1,000 LED strobe lights that use as much as 50 percent less energy. The attraction is enhanced by colored LED fixtures in the landscape and in Pixie Dust Lake, which use less energy and allow the color of the landscape and water to interact with the music.

• Nearly 10,000 custom-made gold, green and white LED lights have been added to 17 floats in the enhanced Disney's Electrical Parade. The new LED lights use one-quarter of the power of incandescent lights. The Tinker Bell float alone has more than 25,000 points of light and 75 percent are driven by an LED source. The costumes used in the parade also have LED lights, resulting in performers only having to wear one battery pack instead of two.

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• National Change a Light Day and the Disneyland® Resort along with the Environmental Protection Agency (EPA) and Sylvania kicked-off the 2007 Energy Star Change a Light Bus tour. The bus tour promoted the environmental benefits of compact fluorescent lights (CFL) over incandescent light bulbs. EPA Administrator Stephen Johnson was on hand with Disneyland® Resort executives to start off the tour. The bus demonstrated how CFLs help protect the environment by using less electricity and lasting longer than incandescent bulbs. Guests who made the pledge to Change a Light received a certificate good for a free CFL bulb.

• Reducing traffic and improving air quality are commitments made by The Walt Disney Company to the cities of Anaheim, Burbank, and Glendale and the South Coast Air Quality Management District (SCAQMD).

• Through the Disney Commuter Assistance program, California-based Cast Members and employees can find resources, options, and incentives to help promote cleaner air in the region and can be prepared to face commute challenges in the event of an emergency. Each month, around 7,800 cast members clean-air commute to work by carpooling, vanpooling, riding the train or bus, bicycling or even walking to work.

WATER CONSERVATION

• In 2009, in preparation for the World of Color show, Paradise Bay at Disney’s California Adventure® Park had to be drained. In partnership with the Orange County Water District (OCWD), the Disneyland® Resort determined the most environmentally responsible way to drain the lagoon was to store the water, rather than releasing it to the ocean through the storm drains. By sending the water to the OCWD's Ground Water Replenishment System, it was purified and added back into Orange County’s underground water supply (aquifer). The Resort now uses the same environmentally conscientious method in draining the Rivers of America at Disneyland® Park.

• To maximize efficiency and conserve water, the Disneyland® Resort uses an on-site weather system to manage its irrigation system that is comprised of 60,000 sprinkler heads. A central irrigation system communicates via radio technology with more than 100 satellite irrigation controllers around the Resort. Irrigation intentionally occurs at night rather than during the day to minimize evaporation.

• At the Hotels of the Disneyland® Resort, Guests are given the choice to participate in water conservation efforts by reusing their towels versus having them changed daily. Also, low-flow showerheads and aerators were installed at Disney’s Grand Californian Hotel® & Spa and Disney’s Paradise Pier® Hotel, reducing water usage by three gallons-per-minute-going from five gallons-per-minute and reducing water consumption by up to 50 percent. The Disneyland® Hotel will receive the upgrade as part of the hotel renovation than began in August 2009.

• In 2008, the night custodial team reduced the amount of water used in washing down the Disneyland® Resort by 30 percent through a plan that includes using ride-on scrubbers to replace full nightly wash downs, and by alternating full wash down days. In cleaning certain Resort Hotels areas, water brooms reduce water usage by up to 75 percent compared to open hose type washing.

• Custodial teams have piloted the use of a no-rinse cleaning of kitchen floors. This is a cooperative process relying on restaurant operations "cleaning as you go" and Custodial's use of specialized enzyme cleaners, applied with a mop, that require no final rinsing. This cleaning process is supplemented with periodic deep cleaning. Eliminating the nightly rinsing has the following benefits: protection of food preparation surfaces from cross-contamination, preventing kitchen floor drains from fats, oils and grease while adding an enzyme to enhance drain cleanliness.

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• The Disneyland® Resort’s central bakery building and other newly constructed buildings use porous asphalt paving to capture, filter and return rainwater back into the ground, serving as a natural recycling system. At the central bakery, an underground sprinkler system is used for the surrounding landscape, preventing water evaporation. The system also works on a time clock with humidity sensors, reducing water usage.

• At , rather than discharging water from the chemical analyzer to the sewer (a process that is environmentally compliant), a plumbing change was initiated to save that water and send it back to the attraction. The change saves about 2.2 million gallons of water in a year.

WASTE REDUCTION/RECYCLING

• In 1988, a recycling program began at the Disneyland® Resort and it has grown into a comprehensive effort that benefits the Resort’s environmental initiatives and the local community. The Backstage recycling program allows Cast Members the opportunity to recycle their cans and bottles for two good reasons – saving a recyclable resource from going into a landfill and providing monetary donations to a Cast Member-selected non-profit organization, Canine Companions for Independence (CCI), which provides assistance dogs to people with disabilities. Since April 2005, when Disney VoluntEARS first became active with CCI, more than $200,000 has been donated to the organization, all of which has come from Backstage recycling.

• In 2008, The Walt Disney Company introduced The Green Standard, a global employee program encouraging every Cast Member to reduce Disney's operational impact on the environment by adopting specific environmentally friendly behaviors at work, in meetings, while planning events, during travel and while dining during work hours. The Green Standard brings together the efforts of every Cast Member worldwide in this first, collective step to reduce waste, conserve energy and minimize carbon emissions.

• In 2008, the Resort switched all Backstage offices to new energy efficient printers. The new multi-function printers will have the capability to print, scan, fax, and copy, all in duplex, immediately having the capability to reduce the Resort’s paper and energy usage.

• In addition to Backstage recycling, On Stage recycling takes place through approximately 350 recycling containers placed across the Disneyland® Resort, providing Guests the opportunity to recycle items such as plastic bottles, cans and glass. The ratio of trash cans to recycling bins is 7:1. In a single day, the Resort recycles more than 13 tons of material, all of which are sorted at the Environmental Activities Center.

2009 Recycling Figures: Cardboard 2264.58 tons Green Waste 1792.53 tons Glass Bottles 221.34 tons Scrap Metal 395.13 tons Scrap Lumber 182.36 tons Paper 237.07 tons Plastic Bottles 149.242 tons Shrink Wrap, LDPE 30.48 tons Aluminum Cans 14.245 tons Concrete 146.42 tons Tires 21.33 tons Animal Waste 437.25 tons Total 7,230.90 tons

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• An additional 1,338.92 tons of mixed recyclable items are removed and recycling from the Hotels of the Disneyland® Resort every year. The Disneyland® Resort also has programs to recycle pallets, shredded paper, toner cartridges, steel cans, batteries, cooking oil, horticulture nursery pots and Construction debris.

• At Finding Nemo Submarine Voyage, recycled glass is used as part of scenic elements. Chlorination causes painted surfaces in the sub lagoon to fade quickly, so Disney Imagineers devised a more resilient decorating material using recycled glass. Cast-off bottles were crushed into fine pieces and mixed with an organic epoxy to create a completely new type of paint. More than 45 colors were created with 30 tons of discarded glass, providing colors and sparkle never seen before with a great reduction on how often it has to be touched up.

INSPIRATION / EDUCATION / INVOLVEMENT

• Each April, the Children’s Water Education Festival is held in Orange County. Through interactive, hands-on learning, the festival teaches thousands of Southern Californian children about the importance of protecting and preserving groundwater. The Disneyland® Resort, as part of the Orange County Water District Groundwater Guardian Team, hosts the festival, which offers more than 70 interactive activities to teach elementary school students about the environment and the important role they play in preserving water resources.

• The 2009 Water Education Festival welcomed more than 5,100 fourth, fifth and sixth grade students in addition to nearly 800 teachers and parents. These students represented 182 school classes from 21 Southern California cities. Disney VoluntEARS show their Environmentality by assisting each year and in 2009 provided 188 of the 214 volunteers at the event and helped host three Disneyland® Resort booths.

• Disneyland® Resort Cast Members are invited to take part in Disney’s Environmentality and resource conservation efforts by sharing their own conservation tips or area concerns with the Resource Conservation Hotline. Cast Members can call the Hotline if they notice something in their area that can be done in a more environmentally friendly manner, or if they have implemented an environmental program that would benefit others. Recent suggestions have led to increased Guest recycling, paper reduction and water conservation.

• In May 2009, the Disneyland® Resort helped sponsor the Orange County Water Summit held at Disney’s Grand Californian Hotel® & Spa. The Summit’s focus was on California’s dwindling water supply amid drought conditions and regulatory controls. The Summit brought business professionals, water agencies and elected officials together to discuss their needs and concerns.

AWARDS & ACCOLADES

• In 2003, the Disneyland® Resort became certified by the California Department of Conservation as an official state recycling “collection center.” In addition to generating income through the sale of recyclables, this certification has also enabled the Resort to receive processing and redemption payments from the California Department of Conservation.

• The California Integrated Waste Management Board awarded six California business units of The Walt Disney Company with a Waste Reduction Awards Program (WRAP) award for their efforts to minimize waste and recycle in 2008. The Disneyland® Resort was recognized for recycling revenues (bottle and can redemptions) totaling $603,000. The award also recognized environmental efforts of Disney’s Burbank

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Studios, Feature Animation, and the El Capitan Theater. This is the 13th year that the Company has been honored with this award.

• On April 27, 2007, California Governor Arnold Schwarzenegger, while speaking at the Disneyland® Hotel, said, “….Disneyland is a perfect example of running things green. As a matter of fact, we can see here trains running on bio-fuel, submarines with zero emission engines, and recycling everything that they work on here. It’s really an extraordinary place that is a perfect example for the rest of the state…”

• In May 2008, Working Mother Magazine named The Walt Disney Company one of 20 “Best Green Companies for America’s Children”. Working Mother said that Disney’s claim to fame was being a “next-gen champion who uses its creative chops to find new ways to put the next generation and the planet first.” Green aspects in the piece included the Disneyland® Resort Steam Trains and Finding Nemo Submarine Voyage.

• Recently, Disney’s Grand Californian Hotel® & Spa received certification from the California Environmental Protection Agency as a Green Lodging Facility. The hotel was given the agency’s highest leadership recognition for programs in recycling, environmental policy visible to Guests and for recycling laundry water.

• In 2009, the Disneyland® Resort was honored with the Governor’s Environmental and Economic Leadership Award, California's highest and most prestigious environmental honor, which recognizes organizations that demonstrate exceptional leadership for voluntary achievements in conserving California’s resources and building public-private partnerships. The Resort received the award for sustainable practices including, the environmentally conscientious way the Paradise Bay at Disney’s California Adventure® Park was refilled, the recycling of the Resort's cooking oil to fuel its steam train locomotives, and the water and energy conservation features incorporated in the Resort’s central bakery and other newly constructed buildings.

For more information about The Walt Disney Company’s commitment to the environment, the annual Corporate Responsibility Report is available online at: http://disney.go.com/crreport/home.html

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