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• • • consult/contact: offence, an To committing avoid information For more Twitter - by e-mail - by téléphone customs matters: officers, Customs all are who advisers, telephone Service Douane Infos  websites: Internet Contact Contact This leaflet is in abbreviated form and is strictly strictly is and form abbreviated in is leaflet This for information purposes. It does not replace replace not It does purposes. information for : @douane_france Or from outside Metropolitan France Metropolitan outside from Or : [email protected] : the relevant legislation. relevant the answer your questions on general general on questions your answer + 33 1 72 40 78 50 78 40 172 + 33 rendezvousenfrance.com douane.gouv.fr 9 93558 Montreuil Cedex Communes Deux des 11, rue Excise and Customs of General Directorate des douanes et droits indirects Direction générale POSTAL ADDRESS

©Direction générale des douanes et droits indirects/COM/ Janvier 2021 BARCODE READER WITH THE PABLO TAX REFUNDS WHEN YOU PURCHASE IN FRANCE. YOURSIMPLIFY TAX REFUNDS Travellers VAT refund process How the interactive information in France pablo barcode reader works

Dear Traveller, you are a non-EU resident, 16 or over WHEN MAKING YOUR PURCHASE SELECT YOUR DÉTAXE - TAX REFUND - and have been in France for less than 6 months. 1 LANGUAGE Select one of the nine ENGLISH ESPAÑOL PORTUGUÊS Under certain conditions, you can obtain a refund languages proposed 中国 РУССКИЙ on the touch screen. of the VAT paid on the goods purchased during your stay How do I prove I am a non-EU resident? MAGREB UNION FRANÇAIS in France. 2 SCAN THE BAR CODE • NON-EU NATIONALS: Scan the bar code valid passport. on your form using the reader. YOU MUST MEET THE FOLLOWING CONDITIONS: • EU NATIONALS RESIDENT IN A THIRD COUNTRY: • Purchase the goods from a valid passport + consular 3 OBTAIN CUSTOMS retailer offering VAT refunds. registration card, Green Card, APPROVAL • Purchase goods for personal certificate of registration in A green screen will appear BORDEREAU VALIDÉ with the message «OK, use. register of French citizens abroad, etc. form valid»: this electronic • Your tax-free purchases of approval is exactly the more than €100 must be made same as a Customs stamp. The approval process is Un mail confirmant ce statut vous a été envoyé in the same store or group of à l’adresse suivante : stores over a period of 1 to 3 What document will the retailer give me? complete.If a red screen appears, follow the days. Once you have made your purchase, the retailer instructions on screen. will inform you of the procedure for obtaining a VAT • You must carry these goods refund and will provide you with an export sales form yourself in your personal or tax exemption form. By signing the form, you agree luggage when you return to to comply with the necessary formalities to obtain your country of residence. Once your form has been scanned and approved, you can your VAT refund. obtain a refund directly at a reimbursement window if there is one located at the exit point you are leaving from. WHEN LEAVING FRANCE Alternatively, you can opt for a refund via bank transfer. You should inform the retailer of your preferred option when purchasing the goods. When should I have my export sales forms stamped? • Before the end of the third month following What should i do if there is no PABLO barcode reader the month of purchase. at the exit point I am leaving from or if I have a foreign • When leaving the European Union from France. export sales form in my possession? • Before checking-in your luggage if you are leaving Go to the Customs counter at the exit point. by aeroplane. Customs may at any time check that you meet How do I get my export sales forms stamped? the VAT refund conditions. If you are subject to You can have your forms for goods purchased in France a Customs inspection, you must provide: stamped at any PABLO barcode reader. Just follow - ID confirming that you are a non-EU resident; the instructions. - Your travel ticket; - The goods eligible for a VAT refund, which you must Where are the PABLO barcode readers located? carry with you. PABLO barcode readers are generally located near WHEN LEAVING THE COUNTRY, ENSURE to Customs offices in international airports, ports FAILURE TO PRESENT THE GOODS TO CUSTOMS YOU HAVE PLENTY OF TIME TO DEAL WITH and at border crossings. WILL RESULT IN YOUR EXPORT SALES FORM THE VAT REFUND FORMALITIES. BEING CANCELLED AND A POSSIBLE FINE.