18_BUI_Encore_COV_en_US_84098804B_2017NOV20.ai 1 11/2/2017 9:57:39 AM

C

M

Y

CM

MY

CY

CMY

K

84098804 B Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Contents Introduction ...... 2 In Brief ...... 5 Keys, Doors, and Windows . . . . . 26 Seats and Restraints ...... 47 Storage ...... 97 Instruments and Controls ...... 102 Lighting ...... 138 Infotainment System ...... 144 Climate Controls ...... 145 Driving and Operating ...... 154 Vehicle Care ...... 198 Service and Maintenance . . . . . 276 Technical Data ...... 289 Customer Information ...... 292 Reporting Safety Defects ...... 302 OnStar ...... 306 Index ...... 318 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

2 Introduction Introduction This manual describes features that Helm, Incorporated may or may not be on the vehicle Attention: Customer Service because of optional equipment that 47911 Halyard Drive was not purchased on the vehicle, Plymouth, MI 48170 model variants, country USA specifications, features/applications that may not be available in your Using this Manual region, or changes subsequent to To quickly locate information about the printing of this owner’s manual. the vehicle, use the Index in the The names, logos, emblems, Refer to the purchase back of the manual. It is an slogans, vehicle model names, and documentation relating to your alphabetical list of what is in the vehicle body designs appearing in specific vehicle to confirm the manual and the page number where this manual including, but not limited features. it can be found. to, GM, the GM logo, BUICK, the BUICK Emblem, and ENCORE are Keep this manual in the vehicle for trademarks and/or service marks of quick reference. About Driving the Vehicle General Motors LLC, its As with other vehicles of this type, subsidiaries, affiliates, or licensors. Canadian Vehicle Owners failure to operate this vehicle For vehicles first sold in Canada, A French language manual can be correctly may result in loss of substitute the name “General obtained from your dealer, at control or an accident. Be sure to Motors of Canada Company” for www.helminc.com, or from: read the driving guidelines in this Buick Motor Division wherever it manual in the section called “Driving appears in this manual. Propriétaires Canadiens and Operating” and specifically 0 On peut obtenir un exemplaire de Driver Behavior 155, Driving 0 ce guide en français auprès du Environment 155, and Vehicle 0 concessionnaire ou à l'adresse Design 155. suivante: Litho in U.S.A. Part No. 84098804 B Second Printing © 2017 General Motors LLC. All Rights Reserved. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Introduction 3 Danger, Warning, and Vehicle Symbol Chart Caution Here are some additional symbols that may be found on the vehicle Warning messages found on vehicle and what they mean. See the labels and in this manual describe features in this manual for hazards and what to do to avoid or information. reduce them. A circle with a slash through it is a : Airbag Readiness Light safety symbol which means “Do 9 { Danger Not,”“Do not do this,” or “Do not let # : Air Conditioning this happen.” ! Danger indicates a hazard with a : Antilock Brake System (ABS) high level of risk which will result Symbols $ : Brake System Warning Light in serious injury or death. " The vehicle has components and : Charging System labels that use symbols instead of I : Cruise Control text. Symbols are shown along with ` : Do Not Puncture { Warning the text describing the operation or information relating to a specific ^ : Do Not Service Warning indicates a hazard that component, control, message, B : Engine Coolant Temperature could result in injury or death. gauge, or indicator. O : Exterior Lamps M : Shown when the owner’s manual has additional instructions _ : Flame/Fire Prohibited Caution or information. . : Fuel Gauge * : Shown when the service + : Fuses Caution indicates a hazard that manual has additional instructions 3 could result in property or vehicle or information. : Headlamp High/Low-Beam damage. Changer 0 : Shown when there is more j : ISOFIX/LATCH System Child information on another page — Restraints “see page.” Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

4 Introduction * : Malfunction Indicator Lamp : : Oil Pressure O : Power / : Remote Vehicle Start > : Seat Belt Reminders 7 : Tire Pressure Monitor d : Traction Control/StabiliTrak a : Under Pressure M : Windshield Washer Fluid Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

In Brief 5 Vehicle Features Performance and Maintenance In Brief Infotainment System ...... 19 Traction Control/Electronic Steering Wheel Controls ...... 19 Stability Control ...... 23 Instrument Panel Cruise Control ...... 19 Tire Pressure Monitor ...... 23 Driver Information Fuel ...... 23 Instrument Panel ...... 6 Center (DIC) ...... 20 E85 or FlexFuel ...... 24 Initial Drive Information Forward Collision Alert (FCA) Engine Oil Life System ...... 24 Initial Drive Information ...... 8 System ...... 20 Driving for Better Fuel Stop/Start System ...... 8 Lane Departure Economy ...... 24 Remote Keyless Entry (RKE) Warning (LDW) ...... 20 Roadside Assistance System ...... 8 Side Blind Zone Program ...... 25 Remote Vehicle Start ...... 8 Alert (SBZA) ...... 20 Door Locks ...... 9 Rear Vision Camera (RVC) . . . . 21 Liftgate ...... 9 Rear Cross Traffic Alert (RCTA) Windows ...... 10 System ...... 21 Seat Adjustment ...... 10 Parking Assist ...... 21 Memory Features ...... 11 Power Outlets ...... 21 Second Row Seats ...... 12 Universal Remote System . . . . . 22 Heated Seats ...... 12 Sunroof ...... 22 Head Restraint Adjustment . . . . 12 Seat Belts ...... 13 Passenger Sensing System . . . 13 Mirror Adjustment ...... 13 Steering Wheel Adjustment . . . . 14 Interior Lighting ...... 14 Exterior Lighting ...... 15 Windshield Wiper/Washer ...... 16 Climate Controls ...... 17 Transmission ...... 18 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

6 In Brief Instrument Panel Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

In Brief 7 1. Air Vents 0 152. 9. Instrument Panel Storage 0 97. 20. Instrument Panel Storage 0 97. 2. Turn Signal Lever. See Turn 10. Shift Lever. See Automatic 21. Data Link Connector (DLC) and Lane-Change Signals Transmission 0 175. (Out of View). See Malfunction 0 140. Indicator Lamp (Check Engine 11. Traction Control/Electronic 0 Headlamp High/Low-Beam Stability Control 0 180. Light) 116. 0 0 Changer 138. Hazard Warning Flashers 22. Exterior Lamp Controls 138. 3. Instrument Cluster 0 109. 0 140. Instrument Panel Illumination 0 4. Driver Information Center (DIC) Passenger Airbag Status Control 141. Display. Indicator. See Passenger Front Fog Lamps 0 141 (If See Driver Information Center Sensing System 0 72. Equipped). 0 (DIC) (Uplevel) 125 or Driver 12. Lane Departure Warning Information Center (DIC) (Base (LDW) 0 192 (If Equipped). Level) 0 123. 13. Parking Assist 0 186 (If 5. Windshield Wiper/Washer Equipped). 0 103. 14. Ignition Positions 0 166. Rear Window Wiper/Washer 0 105. 15. Steering Wheel Controls 0 103. 6. Light Sensor. See Automatic 16. Horn 0 103. 0 Headlamp System 139. 17. Steering Wheel Adjustment 7. Infotainment 0 144. 0 103. 8. Climate Control Systems 0 145 18. Cruise Control 0 182. or Dual Automatic Climate Forward Collision Alert (FCA) 0 Control System 148 (If System 0 188 (If Equipped). Equipped). 19. Hood Release. See Hood 0 Heated Steering Wheel 103 0 201. (If Equipped). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

8 In Brief Initial Drive Remote Keyless Entry Lock and unlock feedback can be personalized. See Vehicle Information (RKE) System Personalization 0 128. This section provides a brief The Remote Keyless Entry (RKE) 7 : Press and release one time to overview about some of the transmitter may work up to 60 m initiate vehicle locator. Press and important features that may or may (197 ft) away from the vehicle. hold for at least three seconds to not be on your specific vehicle. sound the panic alarm. Press again to cancel the panic alarm. For more detailed information, refer to each of the features which can be See Keys 0 26 and Remote Keyless found later in this owner’s manual. Entry (RKE) System Operation 0 27. Stop/Start System Remote Vehicle Start The vehicle may have a fuel saving If equipped, the engine can be Stop/Start system to shut off the started from outside of the vehicle. engine and help conserve fuel. Starting the Vehicle When the brakes are applied and the vehicle is at a complete stop, 1. Press and release Q on the the engine may turn off. When the RKE transmitter. To remove the key, press the button brake pedal is released or the / accelerator pedal is pushed, the on the back of the RKE transmitter, 2. Immediately press and hold engine will restart. The engine may and pull the key out. Never pull the for at least four seconds or until restart even while the brake is key out without pressing the button. the turn signal lamps flash. applied. See Starting the Engine The key can be used for all locks. Start the vehicle normally after 0 168. K : Press to unlock the driver door entering. or all doors, depending on the When the vehicle starts, the parking vehicle personalization settings. lamps will turn on. Q : Press to lock all doors. Remote start can be extended. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

In Brief 9 Canceling a Remote Start To lock or unlock the doors from the To lock or unlock the liftgate from inside: To cancel a remote start, do one of outside, press Q or K on the the following: Remote Keyless Entry (RKE) transmitter. See Remote . Press and hold / until the Keyless Entry (RKE) System parking lamps turn off. Operation 0 27. . Turn on the hazard warning flashers. . Turn the vehicle on and then off. See Remote Vehicle Start 0 33. Door Locks To lock or unlock the doors from the outside: : Press to lock the door. . Press K or Q on the Remote Q Keyless Entry (RKE) transmitter. K : Press to unlock the door. See Remote Keyless Entry See Power Door Locks 0 36. (RKE) System Operation 0 27. To open the liftgate, press the touch . Use the key in the driver door. Liftgate pad below the license plate and See Door Locks 0 35. lift up. To lock or unlock the liftgate from See Liftgate 0 38. inside, press Q or K on the power door locks. See Power Door Locks 0 36. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

10 In Brief Windows Seat Adjustment Power Seats Manual Seats

Power windows work when the To adjust a power seat: ignition is on, in ACC/ACCESSORY, Move the seat forward or To adjust a manual seat: . or when Retained Accessory Power rearward by sliding the control (RAP) is active. See Retained 1. Pull the handle at the front of forward or rearward. Accessory Power (RAP) 0 171. the seat. . Raise or lower the front part of Using the window switch, press to 2. Slide the seat to the desired the seat cushion by moving the open or pull to close the window. position and release the front of the control up or down. handle. The windows may be temporarily . Raise or lower the entire seat by disabled if they are used repeatedly 3. Try to move the seat back and moving the rear of the control up within a short time. forth to be sure it is locked in or down. place. See Power Seat Adjustment 0 50. See Seat Adjustment 0 49. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

In Brief 11 Lumbar Adjustment Reclining Seatbacks To return the seatback to an upright position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback returns to the upright position. 2. Push and pull on the seatback to make sure it is locked. See Reclining Seatbacks 0 50. Memory Features

Manual Seat Shown, Power Seat If available, press the front or rear of Similar the switch to increase or decrease lumbar support. Release the switch To recline the seatback: when the desired level of support is 1. Lift the lever. reached. If necessary, move the seat See Lumbar Adjustment 0 50. belt out of the way to access the lever. 2. Move the seatback to the desired position, then release the lever to lock the seatback in place. If equipped, the MEM, 1, and 2 3. Push and pull on the seatback buttons on the outboard side of the to make sure it is locked. driver seat are used to manually store and recall the driver seat and Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

12 In Brief outside mirror positions. These Heated Seats See Heated Front Seats 0 53. manually stored positions are referred to as Button Memory Head Restraint positions. Adjustment The vehicle will also automatically Do not drive until the head restraints store driver seat and outside mirror for all occupants are installed and positions to the current driver adjusted properly. Remote Keyless Entry (RKE) transmitter when the ignition is To achieve a comfortable seating turned off. These automatically position, change the seatback stored positions are referred to as recline angle as little as necessary RKE Memory positions. while keeping the seat and the head restraint height in the proper See Memory Seats 0 51 and position. Vehicle Personalization 0 128. If equipped, the controls are on the See Head Restraints 0 48 and Seat Second Row Seats climate control panel. The engine Adjustment 0 49. must be running to operate the The rear seatbacks can be folded heated seats. down to increase cargo space. M L See Rear Seats 0 56. Press or to heat the driver or passenger seat cushion and seatback. Press the control once for the highest setting. With each press of the control, the heated seat will change to the next lower setting, and then the off setting. Three lights indicate the highest setting and one light the lowest. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

In Brief 13 Seat Belts Passenger Sensing The passenger airbag status indicator will be visible on the System instrument panel when the vehicle is started. See Passenger Airbag Status Indicator 0 115. Mirror Adjustment Exterior Mirrors United States

Refer to the following sections for important information on how to use seat belts properly: Canada and Mexico 0 . Seat Belts 59. The passenger sensing system . How to Wear Seat Belts Properly turns off the front outboard 0 60. passenger frontal airbag and knee airbag (if equipped) under certain . Lap-Shoulder Belt 0 61. conditions. No other airbag is To adjust the mirrors: . Lower Anchors and Tethers for affected by the passenger sensing 1. Turn the selector switch to L 0 Children (LATCH System) 84. system. See Passenger Sensing (Left) or R (Right) to choose System 0 72 for important the driver or passenger mirror. information. 2. Move the control to adjust the mirror. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

14 In Brief 3. Turn the selector switch to 9 Steering Wheel Interior Lighting to deselect the mirror. Adjustment Front and Rear Dome Lamps Interior Mirror Adjustment Hold the rearview mirror in the center and move it to view the area behind the vehicle. Manual Rearview Mirror If equipped with a manual rearview mirror, push the tab forward for daytime use and pull it for nighttime use to avoid glare from the headlamps from behind. See Manual Rearview Mirror 0 42. To adjust the steering wheel: The front dome lamp controls are in Automatic Dimming Rearview 1. Pull the lever down. the overhead console. Mirror 2. Move the steering wheel up ( : Press to turn the lamps off, If equipped with an automatic or down. even when a door is open. dimming rearview mirror, the mirror H : When the button is returned to will automatically reduce the glare 3. Pull or push the steering wheel closer or away from you. the middle position, the lamps turn from the headlamps from behind. on automatically when a door is The dimming feature comes on 4. Lift the lever up to lock the opened. when the vehicle is started. steering wheel in place. ' : Press to turn on the dome See Automatic Dimming Rearview Do not adjust the steering wheel lamps. Mirror 0 42. while driving. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

In Brief 15 Reading Lamps Exterior Lighting

The exterior lamp control is on the The rear dome lamp controls are in instrument panel to the left of the the headliner above the rear seats. steering column. 9 : Press to turn the lamps off, The front reading lamps are in the There are four positions: even when a door is open. overhead console. O # $ : Turns the exterior lamps off and H : When the button is returned to or : Press to turn each lamp deactivates the AUTO mode. Turn the middle position, the lamps turn on or off. O again to reactivate the on automatically when a door is For more information about interior AUTO mode. opened. lighting, see Instrument Panel In Canada, the headlamps will 0 Illumination Control 141 or automatically reactivate when the R : Press to turn on the dome lamps. 0 Courtesy Lamps 141. vehicle is shifted out of P (Park). AUTO : Turns the exterior lamps on and off automatically depending on outside lighting. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

16 In Brief ; : Turns on the parking lamps The windshield wiper/washer lever . Turn the band up for more including all lamps, except the is on the right side of the steering sensitivity to moisture. headlamps. column. . Turn the band down for less 5 : Turns on the headlamps Move the lever to one of the sensitivity to moisture. together with the parking lamps and following positions: . Move the windshield wiper lever instrument panel lights. A warning HI : Use for fast wipes. out of the INT position to chime sounds if the driver door is deactivate Rainsense. opened when the ignition is off and LO : Use for slow wipes. the headlamps are on. OFF : Use to turn the wipers off. # : If equipped with fog lamps, 1X : For a single wipe, briefly move press to turn the lamps on or off. the wiper lever down. For several wipes, hold the wiper lever down. See: b : Pull the windshield wiper lever . Exterior Lamp Controls 0 138. toward you to spray windshield . Daytime Running Lamps (DRL) washer fluid and activate the wipers. 0 139. INT : Use this setting for intermittent Rear Window Wiper/Washer 0 wipes or Rainsense , if equipped. . Front Fog Lamps 141. ™ The rear wiper/washer controls are For intermittent wipes, move the on the end of the windshield wiper windshield wiper lever to INT. Turn Windshield Wiper/Washer lever. the x INT band up for more frequent wipes or down for less ON : Press the upper portion of the frequent wipes. button for continuous rear window wipes. If equipped with Rainsense, move the windshield wiper lever to INT OFF : The rear wiper turns off when x the button is returned to the middle and turn the INT band to adjust position. the sensitivity to moisture. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

In Brief 17 INT : Press the lower portion of the Climate Controls button to set a delay between wipes. The heating, cooling, defrosting, and ventilation for the vehicle can be m= REAR : Push the windshield controlled with these systems. wiper lever forward to spray washer Climate Control System fluid on the rear window. The lever returns to its starting position when released. See Windshield Wiper/Washer 0 103 and Rear Window Wiper/ Washer 0 105.

1. Temperature Control 6. Air Conditioning or Comfort/ 2. Air Delivery Modes Eco Air Conditioning 3. Fan Control 7. Recirculation 0 4. Defrost See Climate Control Systems 145 (if equipped). 5. Rear Window Defogger Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

18 In Brief Dual Automatic Climate Control System Transmission Driver Shift Control (DSC)

1. Driver and Passenger Heated 7. Fan Controls Seats (If Equipped) 8. Air Conditioning or Comfort/ DSC allows you to shift an 2. Driver and Passenger Eco Air Conditioning automatic transmission similar to a manual transmission. To use the Temperature Controls 9. Recirculation DSC feature: 3. Air Delivery Modes 10. Heated Steering Wheel (If 1. Move the shift lever from 4. AUTO (Automatic Operation) Equipped) D (Drive) rearward to 5. Defrost See Dual Automatic Climate Control M (Manual Mode). 0 6. Rear Window Defogger System 148 (if equipped). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

In Brief 19 2. Press the + (plus) end of the Vehicle Features Cruise Control button on the top of the shift lever to upshift, or press the − (minus) end of the button to Infotainment System downshift. See the infotainment manual for See Manual Mode 0 177. information on the radio, audio players, phone, navigation system, and voice or speech recognition. It also includes information on settings. Steering Wheel Controls The infotainment system can be operated by using the steering wheel controls. See "Steering Wheel Controls" in the infotainment o : Press to turn the cruise control manual. system on or off. A white indicator comes in the instrument cluster when cruise is turned on. RES/+ : If there is a set speed in memory, move the thumbwheel up briefly to resume to that speed or hold upward to accelerate. If cruise control is already active, use to increase vehicle speed. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

20 In Brief SET/− : Move the thumbwheel down 3. MENU: Press to display the to detect the lane markings. The briefly to set the speed and activate DIC menus. This button is also LDW light, @, is green if a lane cruise control. If cruise control is used to return to or exit the last marking is detected. If the vehicle already active, use to decrease screen displayed on the DIC. departs the lane without using a turn speed. See Driver Information Center (DIC) signal in that direction, the light will n : Press to disengage cruise (Uplevel) 0 125 or Driver Information change to amber and flash. In control without erasing the set Center (DIC) (Base Level) 0 123. addition, beeps will sound. speed from memory. See Lane Departure Warning (LDW) See Cruise Control 0 182. Forward Collision Alert 0 192. (FCA) System Side Blind Zone Driver Information If equipped, FCA may help avoid or Center (DIC) reduce the harm caused by Alert (SBZA) The DIC display is in the instrument front-end crashes. FCA provides a If equipped, SBZA will detect cluster. It shows the status of many green indicator, V, when a vehicle moving vehicles in the next lane vehicle systems. The controls for is detected ahead. When over in the vehicle's side blind zone the DIC are on the turn signal lever. approaching a vehicle ahead too area. When this happens, the SBZA quickly, FCA provides a visual alert display will light up in the and rapidly beeps. corresponding outside side mirror See Forward Collision Alert (FCA) and will flash if the turn signal is on. System 0 188. See Side Blind Zone Alert (SBZA) 0 190. Lane Departure Warning (LDW) 1. SET/CLR: Press to set or clear the menu item displayed. If equipped, LDW may help avoid unintentional lane departures at 2. \ : Turn the band to scroll speeds of 56 km/h (35 mph) or through the menu items. greater. LDW uses a camera sensor Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

In Brief 21 Rear Vision objects while parking the vehicle. It operates at speeds less than Camera (RVC) 8 km/h (5 mph). FRPA uses audio If equipped, RVC displays a view of beeps to provide distance and the area behind the vehicle, on the system information. infotainment display, when the Keep the sensors on the vehicle's vehicle is shifted into R (Reverse). front and rear bumpers clean to See Rear Vision Camera (RVC) ensure proper operation. 0 184. See Parking Assist 0 186. Rear Cross Traffic Alert Power Outlets (RCTA) System Power Outlet 110/120 Volt An indicator light on the outlet turns If equipped, the RCTA system uses Alternating Current on to show it is in use. The light a triangle with an arrow on the comes on when the ignition is on infotainment display to warn of If equipped, this power outlet is on and equipment requiring less than traffic behind your vehicle that may the rear of the center console. It can 150 watts is plugged into the outlet, cross your vehicle's path while in be used to plug in electrical and no system fault is detected. R (Reverse). In addition, beeps will equipment that uses a maximum sound. limit of 150 watts. The indicator light does not come on when the ignition is off or if the See “Rear Cross Traffic Alert equipment is not fully seated into (RCTA)” under Rear Vision Camera the outlet. (RVC) 0 184. See Power Outlets 0 107. Parking Assist If available, Front and Rear Parking Assist (FRPA) uses sensors on the front and rear bumpers to detect Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

22 In Brief Universal Remote System See Universal Remote System express-close the sunroof. Press 0 134. the switch again to stop the movement. Sunroof Open/Close (Manual Mode) : Press and hold D (1) at the first detent to open the sunroof. Press and hold g (1) at the first detent to close the sunroof. Release the switch to stop the movement. Tilt Switch Vent : Press and hold E (2) to vent the sunroof. Press and hold g (2) If equipped, this system provides a to close the sunroof vent. way to replace up to three remote The sunshade opens automatically control transmitters used to activate with the sunroof, but must be devices such as garage door If equipped, the sunroof only manually closed. openers, security systems, and operates when the ignition is on or The sunroof will not operate if the home automation devices. Retained Accessory Power (RAP) is active. See Retained Accessory vehicle has an electrical failure. Read the instructions completely Power (RAP) 0 171. The sunroof has an automatic before attempting to program the reversal system feature. See Universal Remote system. Because Slide Switch Sunroof 0 45. of the steps involved, it may be Express-Open/Express Close : helpful to have another person available to assist you with Press and release D (1) at the programming the Universal Remote second detent to express-open the system. sunroof. Press and release g (1) at the second detent to Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

In Brief 23 Performance and instrument cluster and the Vehicle Load Limits 0 162. The appropriate DIC message may warning light will remain on until the Maintenance display. tire pressure is corrected. The low tire pressure warning light Traction Control/ . Press g again to turn on both systems. may come on in cool weather when Electronic Stability the vehicle is first started, and then See Traction Control/Electronic turn off as the vehicle is driven. This Control 0 Stability Control 180. may be an early indicator that the The Traction Control System (TCS) tire pressures are getting low and limits wheel spin. The system is on Tire Pressure Monitor the tires need to be inflated to the when the vehicle is started. This vehicle may have a Tire proper pressure. The StabiliTrak system assists with Pressure Monitor System (TPMS). The TPMS does not replace normal directional control of the vehicle in monthly tire maintenance. Maintain difficult driving conditions. The the correct tire pressures. system is on when the vehicle is See Tire Pressure Monitor System started. 0 244. . To turn off TCS, press and release g on the center stack. Fuel i illuminates in the instrument cluster and the appropriate DIC The low tire pressure warning light may display. alerts to a significant loss in pressure of one of the vehicle's . Press and release g again to tires. If the warning light comes on, turn TCS back on. stop as soon as possible and inflate the tires to the recommended . To turn off both TCS and pressure shown on the Tire and StabiliTrak, press and hold g Loading Information label. See until g and i illuminate in the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

24 In Brief Regular Fuel OIL SOON DIC message when it is Be careful not to reset the oil life Use only unleaded gasoline rated necessary to change the engine oil display accidentally at any time 87 octane or higher in your vehicle. and filter. other than after the oil is changed. Do not use gasoline with an octane Remember, the oil life display must It cannot be reset accurately. rating lower as it may result in be reset after each oil change. It will See Engine Oil Life System 0 209. vehicle damage and lower fuel not reset itself. Also, be careful not economy. See Fuel 0 193. to reset the oil life display Driving for Better Fuel accidentally at any time other than Economy E85 or FlexFuel when the oil has just been changed. It cannot be reset accurately until Driving habits can affect fuel the next oil change. mileage. Here are some driving tips to get the best fuel economy Resetting the Oil Life System possible. 1. Press the MENU button to . Avoid fast starts and accelerate show Remaining Oil Life on the smoothly. display. This display shows an . Brake gradually and avoid No E85 or FlexFuel estimate of the oil’s remaining useful life. If 99% is displayed, abrupt stops. Gasoline-ethanol fuel blends greater that means that 99% of the . Avoid idling the engine for long than E15 (15% ethanol by volume), current oil life remains. periods of time. such as E85, cannot be used in this vehicle. 2. To reset the engine oil life . When road and weather system, press the SET/CLR conditions are appropriate, use button while the oil life display cruise control. Engine Oil Life System is active. After a few seconds, The engine oil life system calculates there will be a single chime and . Always follow posted speed engine oil life based on vehicle use the oil life will be reset limits or drive more slowly when and displays the CHANGE ENGINE to 100%. conditions require. . Keep vehicle tires properly inflated. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

In Brief 25 . Combine several trips into a single trip. . Replace the vehicle's tires with the same TPC Spec number molded into the tire's sidewall near the size. . Follow recommended scheduled maintenance. Roadside Assistance Program U.S.: 1-800-252-1112 TTY Users (U.S. Only): 1-888-889-2438 Canada: 1-800-268-6800 New Buick owners are automatically enrolled in the Roadside Assistance Program. See Roadside Assistance Program 0 296. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

26 Keys, Doors, and Windows Folding Mirrors ...... 41 Keys and Locks Keys, Doors, and Heated Mirrors ...... 41 Windows Reverse Tilt Mirrors ...... 41 Keys Interior Mirrors Interior Rearview Mirrors ...... 42 { Warning Keys and Locks Manual Rearview Mirror ...... 42 Keys ...... 26 Automatic Dimming Rearview Leaving children in a vehicle with Remote Keyless Entry (RKE) Mirror ...... 42 System ...... 27 a Remote Keyless Entry (RKE) Remote Keyless Entry (RKE) Windows transmitter is dangerous and System Operation ...... 27 Windows ...... 43 children or others could be Remote Vehicle Start ...... 33 Power Windows ...... 43 seriously injured or killed. They Door Locks ...... 35 Sun Visors ...... 45 could operate the power windows Power Door Locks ...... 36 or other controls or make the Delayed Locking ...... 36 Roof vehicle move. The windows will Automatic Door Locks ...... 36 Sunroof ...... 45 function with the RKE transmitter Lockout Protection ...... 36 in the vehicle, and children or Safety Locks ...... 37 others could be caught in the path Doors of a closing window. Do not leave Liftgate ...... 38 children in a vehicle with an RKE transmitter. Vehicle Security Vehicle Security ...... 39 Vehicle Alarm System ...... 39 Immobilizer ...... 40 Immobilizer Operation ...... 40 Exterior Mirrors Convex Mirrors ...... 41 Power Mirrors ...... 41 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Keys, Doors, and Windows 27 To remove the key, press the button . Check the location. Other on the back of the transmitter, and vehicles or objects may be pull the key out. Never pull the key blocking the signal. out without pressing the button. . Check the transmitter's battery. See your dealer if a new key is See “Battery Replacement” later needed. in this section. If locked out of the vehicle, see . If the transmitter is still not Roadside Assistance Program working correctly, see your 0 296. dealer or a qualified technician With an active OnStar service plan, for service. an OnStar Advisor may remotely Remote Keyless Entry The key that is part of the Remote unlock the vehicle. See OnStar 0 Keyless Entry (RKE) transmitter can Overview 306. (RKE) System Operation be used for all locks. The Keyless Access system allows Remote Keyless Entry for vehicle entry when the Remote (RKE) System Keyless Entry (RKE) transmitter is See Radio Frequency Statement within 1 m (3 ft). See “Keyless 0 302. Access Operation” later in this section. If there is a decrease in the Remote Keyless Entry (RKE) operating The RKE transmitter may work up to range: 60 m (197 ft) away from the vehicle. . Check the distance. The Other conditions can impact the transmitter may be too far from performance of the transmitter. See the vehicle. Remote Keyless Entry (RKE) System 0 27. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

28 Keys, Doors, and Windows Pressing Q may also arm the turn signals flash for 30 seconds, theft-deterrent system. See Vehicle or until 7 is pressed again or the Alarm System 0 39. vehicle is started. K : Press to unlock the driver door. / : If equipped, press Q and then Press again within five seconds to press and hold / for at least unlock all doors. The RKE four seconds to start the engine transmitter can be programmed to from outside the vehicle using the unlock all doors on the first button RKE transmitter. See Remote press. See Vehicle Personalization Vehicle Start 0 33. 0 128. The hazard warning flashers will Keyless Access Operation With Remote Start Shown flash to indicate unlocking. See The Keyless Access system lets Vehicle Personalization 0 128. you lock and unlock the doors and The following may be available: access the liftgate without removing Pressing K will disarm the Q : Press to lock all doors and, the RKE transmitter from your if equipped, the locking fuel door. theft-deterrent system. See Vehicle pocket, purse, briefcase, etc. The Alarm System 0 39. The hazard warning flashers may RKE transmitter must be within 1 m flash and/or the horn may sound on If equipped K will also unlock the (3 ft) of the liftgate or door being the second press to indicate locking. fuel door. opened. If the vehicle has this See Vehicle Personalization 0 128. feature, there will be a button on 7 : Press and release one time to each door handle. initiate vehicle locator. The exterior If the driver door is open when Q is Keyless Access can be pressed and the feature is enabled lamps flash and the horn chirps three times. programmed to unlock all doors on through vehicle personalization, all the first lock/unlock press from the doors will lock and then the driver Press and hold 7 for at least driver door. See Vehicle door will unlock. See Vehicle Personalization 0 128. 0 three seconds to sound the panic Personalization 128. alarm. The horn sounds and the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Keys, Doors, and Windows 29 If equipped with memory seats, RKE Keyless Unlocking/Locking from transmitters 1 and 2 are linked to the Passenger Doors seating positions of memory 1 or 2. 0 When the doors are locked and the See Memory Seats 51. RKE transmitter is within 1 m (3 ft) of Keyless Unlocking/Locking from the passenger door handle, the Driver Door pressing the lock/unlock button on the passenger door handle will When the doors are locked and the unlock all doors. RKE transmitter is within 1 m (3 ft) of the driver door handle, pressing Pressing the lock/unlock button will the lock/unlock button on the driver cause all doors to lock if any of the door handle will unlock the driver following occur: door. If the lock/unlock button is Driver Side Shown, Passenger . The lock/unlock button was used pressed again within five seconds, Side Similar to unlock all doors. all passenger doors will unlock. Pull the door handle to unlatch the door. Pressing the lock/unlock button will . Any vehicle door has opened cause all doors to lock if any of the and all doors are now closed. following occur: Passive Locking . It has been more than If equipped with Keyless Access, five seconds since the first lock/ the vehicle will lock several seconds unlock button press. after all doors are closed if the . The lock/unlock button presses vehicle is off and at least one were used to unlock all doors. transmitter has been removed or none remain in the vehicle. . Any vehicle door has opened and all doors are now closed. If equipped with a locking fuel door, the fuel door will also lock at this time. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

30 Keys, Doors, and Windows If other electronic devices interfere Remote Left In Vehicle Alert Programming Transmitters to with the RKE transmitter signal, the When the vehicle is turned off and the Vehicle vehicle may not detect the RKE an RKE transmitter is left in the transmitter inside the vehicle. Only RKE transmitters programmed vehicle, the horn will chirp three to the vehicle will work. If a If passive locking is enabled, the times after all doors are closed. doors may lock with the RKE transmitter is lost or stolen, a transmitter inside the vehicle. Do To turn on or off see Vehicle replacement can be purchased and not leave the RKE transmitter in an Personalization 0 128. programmed through your dealer. unattended vehicle. The vehicle can be reprogrammed Remote No Longer In Vehicle Alert so that lost or stolen transmitters no To customize the doors to If the vehicle is on with a door open, longer work. Any remaining automatically lock when exiting the and then all doors are closed, the transmitters will need to be vehicle, see Vehicle Personalization reprogrammed. Each vehicle can 0 vehicle will check for RKE 128. transmitters inside. If an RKE have up to eight transmitters Temporary Disable of the Passive transmitter is not detected, the DIC matched to it. Locking Feature will display NO REMOTE Programming with Recognized DETECTED and the horn will chirp Transmitters Temporarily disable passive locking three times. This occurs only once by pressing and holding K on the each time the vehicle is driven. To A new transmitter can be interior door switch with a door open turn on or off see Vehicle programmed to the vehicle when for several seconds, or until three Personalization 0 128. there are two recognized chimes are heard. Passive locking transmitters. To program, the vehicle Keyless Liftgate Opening will then remain disabled until Q on must be off and all of the the interior door is pressed, or until When the doors are locked, press transmitters, both currently the vehicle is turned on. the touch pad to open the liftgate if recognized and new, must be the RKE transmitter is within with you. 1 m (3 ft). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Keys, Doors, and Windows 31 4. Place the new transmitter in must be off and all of the the cupholder transmitters to be programmed must 5. Press ENGINE START/STOP. be with you. When the transmitter is 1. Insert the vehicle key of the learned, the DIC will show that transmitter into the key lock it is ready to program the next cylinder on the outside of the transmitter. driver door and turn the key to 6. Remove the transmitter from the unlock position five times within 10 seconds. the cupholder and press K. The Driver Information Center To program additional (DIC) displays REMOTE transmitters, repeat Steps 4–6. LEARN PENDING, 1. Place the two recognized When all additional transmitters PLEASE WAIT. transmitters in the center are programmed, press and console front cupholder. 2. Wait for 10 minutes until the hold ENGINE START/STOP for DIC displays PRESS ENGINE 2. Insert the vehicle key of the 10 seconds to exit START BUTTON TO LEARN new transmitter into the key programming mode. and then press ENGINE lock cylinder on the outside of START/STOP. the driver door and turn the key Programming without Recognized Transmitters to the unlock position five times The DIC will again show within 10 seconds. If two currently recognized REMOTE LEARN PENDING, transmitters are not available, follow PLEASE WAIT. The Driver Information Center this procedure to program up to (DIC) displays READY FOR 3. Repeat Step 2 two additional eight transmitters. This feature is REMOTE #2, 3, 4 or 5. times. After the third time, all not available in Canada. This previously known transmitters 3. Remove the two recognized procedure will take approximately will no longer work with the transmitters from the 30 minutes to complete. The vehicle vehicle. Remaining transmitters cupholder. can be relearned during the next steps. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

32 Keys, Doors, and Windows The DIC display should now When all additional transmitters 1. Place the transmitter in the show READY FOR REMOTE are programmed, press and center console front cupholder # 1. hold ENGINE START/STOP for with the buttons facing the front 10 seconds to exit of the vehicle. programming mode. 2. With the vehicle in P (Park) or Starting the Vehicle with a Low N (Neutral), press the brake Transmitter Battery pedal and ENGINE START/STOP. If the transmitter battery is weak, the DIC may display NO REMOTE Replace the transmitter battery DETECTED when trying to start the as soon as possible. vehicle. The REPLACE BATTERY Battery Replacement IN REMOTE KEY message may also be displayed at this time. Replace the battery if the REPLACE BATTERY IN REMOTE KEY To start the vehicle: message displays in the DIC. 4. Place the new transmitter in the front cupholder. Caution 5. Press ENGINE START/STOP. When replacing the battery, do When the transmitter is not touch any of the circuitry on learned, the DIC will show that the transmitter. Static from your it is ready to program the next body could damage the transmitter. transmitter. 6. Remove the transmitter from the cupholder and press K. To program additional transmitters, repeat Steps 4–6. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Keys, Doors, and Windows 33 The battery is not rechargeable. To 3. Remove the battery by pushing replace the battery: on the battery and sliding it toward the bottom of the transmitter. 4. Insert the new battery, positive side facing the back cover. Push the battery down until it is held in place. Replace with a CR2032 or equivalent battery. 5. Snap the battery cover back on to the transmitter. 2. Separate the two halves of the Remote Vehicle Start transmitter using a flat tool inserted into the area near the The vehicle may have this feature 1. Press the button on the key slot. that allows you to start the engine transmitter and pull the key out. from outside the vehicle. / : This button will be on the RKE transmitter if the vehicle has remote start. The climate control system will use the previous settings during a remote start. The rear window defogger may come on during a remote start based on cold ambient conditions. The rear window defogger indicator light does not come on during a remote start. If the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

34 Keys, Doors, and Windows vehicle has heated seats, they may When the engine starts, the parking A maximum of two remote starts, come on during a remote start. See lamps will turn on and remain on as or a remote start with an extension, Heated Front Seats 0 53. long as the engine is running. The are allowed between ignition cycles. Laws in some local communities doors will be locked and the climate The ignition must be turned on and may restrict the use of remote control system may come on. then off before the remote start starters. For example, some laws The engine will continue to run for procedure can be used again. require a person using remote start 15 minutes. After 30 seconds, to have the vehicle in view. Check repeat the steps if a 15-minute Canceling a Remote Start local regulations for any extension is desired. Remote start To cancel a remote start, do one of requirements. can be extended only once. the following: Other conditions can affect the Extending Engine Run Time . Press and hold / until the performance of the transmitter. See parking lamps turn off. Remote Keyless Entry (RKE) The engine run time can also be System 0 27. extended by another 15 minutes, . Turn on the hazard warning if during the first 15 minutes flashers. Starting the Vehicle Steps 1 and 2 are repeated while . Turn the vehicle on and then off. To start the engine using the remote the engine is still running. An start feature: extension can be requested Conditions in Which Remote Start 30 seconds after starting. This Will Not Work 1. Press and release . provides a total of 30 minutes. Q The remote vehicle start feature will 2. Immediately after completing The remote start can only be not operate if: extended once. Step 1, press and hold / for at . A transmitter is in the vehicle. least four seconds or until the When the remote start is extended, . The hood is not closed. turn signal lamps flash. The the second 15-minute period is turn signal lamps flashing added on to the first 15 minutes for . The hazard warning flashers confirms the request to remote a total of 30 minutes. are on. start the vehicle has been . The malfunction indicator lamp received. is on. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Keys, Doors, and Windows 35 . The engine coolant temperature See Remote Keyless Entry is too high. Warning (Continued) (RKE) System Operation 0 27. . The oil pressure is low. passengers should wear . Use the key in the driver door. . Two remote vehicle starts, or a seat belts properly and the To lock or unlock the doors from single remote start with an doors should be locked inside the vehicle: whenever the vehicle is extension, have already K been used. driven. . Press or Q on the power door lock switch. . The vehicle is not in P (Park). . Young children who get into unlocked vehicles may be . Pulling an interior door handle Door Locks unable to get out. A child will unlock the door. Pulling the can be overcome by door handle again unlatches it. extreme heat and can suffer { Warning permanent injuries or even Keyless Access death from heat stroke. The RKE transmitter must be within Unlocked doors can be Always lock the vehicle 1 m (3 ft) of the liftgate or door being dangerous. whenever leaving it. opened. . Passengers, especially . Outsiders can easily enter Press the button on the door handle children, can easily open through an unlocked door to open. See “Keyless Access the doors and fall out of a when you slow down or stop Operation” under Remote Keyless moving vehicle. The doors the vehicle. Locking the Entry (RKE) System Operation 0 27. can be unlocked and doors can help prevent this opened while the vehicle is from happening. Free-Turning Locks moving. The chance of The door key lock cylinder turns being thrown out of the freely when either the wrong key is To lock or unlock the doors from the vehicle in a crash is used, or the correct key is not fully outside: increased if the doors are inserted. The free-turning door lock not locked. So, all . Press K or Q on the Remote feature prevents the lock from being (Continued) Keyless Entry (RKE) transmitter. forced open. To reset the lock, turn it to the vertical position with the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

36 Keys, Doors, and Windows correct key fully inserted. Remove Delayed locking can only be turned If a vehicle door is unlocked, and the key and insert it again. If this on when the Unlocked Door then opened and closed, the doors does not reset the lock, turn the key Anti-Lockout has been turned off. will lock either when your foot is halfway around in the cylinder and removed from the brake or the repeat the reset procedure. When Q is pressed on the power vehicle speed becomes faster than door lock switch while the door is 13 km/h (8 mph). Power Door Locks open, a chime will sound three times indicating delayed locking is To unlock the doors: active. . Press K on the power door lock The doors will lock automatically switch. five seconds after all doors are . Shift the transmission into closed. If a door is reopened before P (Park). that time, the five-second timer will reset when all doors are closed Automatic door locking cannot be again. disabled. Automatic door unlocking can be programmed. See Vehicle Press Q on the door lock switch Personalization 0 128. again or press Q on the RKE transmitter to lock the doors Lockout Protection immediately. If the vehicle is on or in ACC/ This feature can also be ACCESSORY and the power door K : Press to unlock the doors. programmed. See Vehicle lock switch is pressed with the 0 Q : Press to lock the doors. Personalization 128. driver door open, all the doors will lock and only the driver door will Delayed Locking Automatic Door Locks unlock. If the vehicle is off and locking is This feature delays the locking of The doors will lock automatically requested while a door is open, the doors until five seconds after all when all doors are closed, the when all doors are closed the doors are closed. ignition is on, and the vehicle is shifted out of P (Park). vehicle will check for RKE Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Keys, Doors, and Windows 37 transmitters inside. If an RKE Safety Locks To open a rear door when the safety transmitter is detected and the lock is on: The rear door safety locks prevent number of RKE transmitters inside 1. Unlock the door by activating has not reduced, the driver door will passengers from opening the rear doors from inside the vehicle. the inside handle, by using the unlock and the horn will chirp three power door lock switch, or by times. Manual Safety Locks using the Remote Keyless Lockout Protection can be manually Entry (RKE) transmitter. overridden with the driver door open 2. Open the door from the by pressing and holding Q on the outside. power door lock switch. To cancel the safety lock: Unlocked Door Anti-Lockout 1. Unlock the door and open it If Unlocked Door Anti-Lockout has from the outside. been turned on and the vehicle is 2. Insert the key into the safety off, the driver door is open, and lock slot and turn it so the slot locking is requested, all the doors is in the vertical position. Do will lock and the driver door will the same for the other door. remain unlocked. Push the lock button on the door or the RKE transmitter a second time to lock the If equipped, the safety lock is driver door. The Unlocked Door located on the inside edge of the Anti-Lockout feature can be turned rear doors. To use the safety lock: on or off. See Vehicle Personalization 0 128. 1. Insert the key into the safety lock slot and turn it so the slot is in the horizontal position. 2. Close the door. 3. Do the same for the other rear door. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

38 Keys, Doors, and Windows Doors See Power Door Locks 0 36 and Warning (Continued) Remote Keyless Entry (RKE) System Operation 0 27. Liftgate and set the fan speed to the highest setting. See { Warning “Climate Control Systems” in the Index. Exhaust gases can enter the . If the vehicle is equipped vehicle if it is driven with the with a power liftgate, disable liftgate, hatch/trunk open, or with the power liftgate function. any objects that pass through the For more information about seal between the body and the carbon monoxide, see Engine hatch/trunk or liftgate. Engine Exhaust 0 174. exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death. Caution Press the touch pad below the license plate and lift up. If the vehicle must be driven with To avoid damage to the liftgate or the liftgate or hatch/trunk open: liftgate glass, make sure the area The liftgate may also be opened . Close all of the windows. above and behind the liftgate is while the vehicle is locked by clear before opening it. pressing the touch pad while the . Fully open the air outlets on RKE transmitter is within 1 m (3 ft) of or under the instrument the rear of the vehicle. panel. K To open the liftgate, press on the To close the liftgate, push from the . Adjust the climate control power door lock switch or press K center to ensure that it fully latches. system to a setting that on the RKE transmitter to unlock all brings in only outside air doors. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Keys, Doors, and Windows 39 Vehicle Security Fast Flast : Vehicle is unsecured. If any door or the hood is opened A door, the liftgate, or the hood without first unlocking with the RKE This vehicle has theft-deterrent is open. transmitter, the horn will chirp and features; however, they do not make Slow Flash : Alarm system is the lights will flash to indicate the vehicle impossible to steal. armed. pre-alarm. If the vehicle is not started, or the door is not unlocked Vehicle Alarm System Arming the Alarm System by pressing K on the RKE If equipped with an anti-theft alarm 1. Turn off the vehicle. transmitter during the 10-second system, the indicator light, on the pre-alarm, the alarm will be 2. Lock the vehicle in one of activated. instrument panel near the two ways: windshield, shows the status of the The alarm will also be activated if system. . Use the RKE transmitter. any door or the the hood is opened . With a door open, press Q without first disarming the system. on the interior of the door. When the alarm is activated, the turn signals flash and the horn 3. After 30 seconds the alarm sounds for about 30 seconds. The system will arm, and the alarm system will then re-arm to indicator light will begin to monitor for the next unauthorized slowly flash indicating the event. alarm system is operating. Pressing Q on the RKE Disarming the Alarm System transmitter a second time will To disarm the alarm system or turn bypass the 30-second delay off the alarm if it has been activated: and immediately arm the alarm K system. . Press on the RKE transmitter. The vehicle alarm system will not . Start the vehicle. Off : Alarm system is disarmed. arm if the doors are locked with On Solid : Vehicle is secured the key. during the delay to arm the system. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

40 Keys, Doors, and Windows Avoid setting off the alarm by The system does not have to be When trying to start the vehicle, the accident: manually armed or disarmed. security light comes on briefly when . Lock the vehicle after all The vehicle is automatically the ignition is turned on. occupants have exited and all immobilized when the transmitter If the engine does not start and the doors are closed. leaves the vehicle. security light stays on, there is a . Always unlock the vehicle with The immobilization system is problem with the system. Turn the the RKE transmitter. disarmed when ENGINE START/ vehicle off and try again. Unlocking the driver door with the STOP is pressed and a valid If the RKE transmitter appears to be key will not disarm the system or transmitter is found in the vehicle. undamaged, try another transmitter. turn off the alarm. Or, you may try placing the transmitter in the front cupholder. How to Detect a Tamper See “Starting the Vehicle with a Low Condition Transmitter Battery” under Remote Keyless Entry (RKE) System If K is pressed and the horn chirps Operation 0 27. and the lights flash three times, an If the engine does not start with the attempted break-in has occurred The security light in the instrument other transmitter or when the while the system was armed. cluster comes on when there is a transmitter is in the pocket in the problem with arming or disarming front cupholder, the vehicle needs Immobilizer the theft-deterrent system. service. See your dealer who can See Radio Frequency Statement The system has one or more service the theft-deterrent system 0 302. transmitters matched to an and have a new transmitter immobilizer control unit in your programmed to the vehicle. Immobilizer Operation vehicle. Only a correctly matched Do not leave the transmitter or This vehicle has a passive transmitter will start the vehicle. device that disarms or deactivates theft-deterrent system. If the transmitter is ever damaged, the theft-deterrent system in the you may not be able to start your vehicle. vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Keys, Doors, and Windows 41 Exterior Mirrors Power Mirrors Folding Mirrors Manual Folding Mirrors Convex Mirrors These mirrors can be folded inward to prevent damage when going { Warning through an automatic car wash. To A convex mirror can make things, fold, pull the mirror toward the vehicle. Push the mirror outward to like other vehicles, look farther return it to the original position. away than they really are. If you cut too sharply into the right lane, you could hit a vehicle on the Heated Mirrors right. Check the inside mirror or This vehicle has heated mirrors: glance over your shoulder before 1 : Press to heat the mirrors. changing lanes. To adjust the mirrors: See “Rear Window Defogger” under Climate Control Systems 0 145. The passenger side mirror is convex 1. Turn the selector switch to L shaped. A convex mirror's surface is (Left) or R (Right) to choose Reverse Tilt Mirrors curved so more can be seen from the driver or passenger mirror. the driver seat. 2. Move the control to adjust the If equipped with memory seats, the mirror. passenger and/or driver mirror tilts to a preselected position when the 3. Turn the selector switch to 9 vehicle is in R (Reverse). This to deselect the mirror. allows the curb to be seen when parallel parking. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

42 Keys, Doors, and Windows The mirror(s) return to the original Interior Mirrors Automatic Dimming position when: Rearview Mirror . The vehicle is shifted out of Interior Rearview Mirrors R (Reverse), or remains in If equipped, automatic dimming R (Reverse) for about Adjust the rearview mirror for a clear reduces the glare of headlamps 30 seconds. view of the area behind your from behind. The dimming feature vehicle. comes on when the vehicle is . The ignition is turned off. started. If equipped with OnStar, the vehicle . The vehicle is driven in may have three control buttons at R (Reverse) above a set speed. the bottom of the mirror. See your To turn this feature on or off, see dealer for more information about Vehicle Personalization 0 128. OnStar and how to subscribe to it. See OnStar Overview 0 306. Do not spray glass cleaner directly on the mirror. Use a soft towel dampened with water. Manual Rearview Mirror If equipped with a manual rearview mirror, push the tab forward for daytime use and pull it for nighttime use to avoid glare from the headlamps from behind. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Keys, Doors, and Windows 43 Windows The vehicle aerodynamics are designed to improve fuel economy performance. This may result in a { Warning pulsing sound when either rear window is down and the front Never leave a child, a helpless windows are up. To reduce the adult, or a pet alone in a vehicle, sound, open either a front window especially with the windows or the sunroof, if equipped. closed in warm or hot weather. They can be overcome by the Power Windows extreme heat and suffer permanent injuries or even death from heat stroke. { Warning Power windows work when the Children could be seriously ignition is on, in ACC/ACCESSORY, injured or killed if caught in the or when Retained Accessory Power path of a closing window. Never (RAP) is active. See Retained leave the Remote Keyless Entry Accessory Power (RAP) 0 171. (RKE) transmitter in a vehicle with Using the window switch, press to children. When there are children open or pull to close the window. in the rear seat, use the window lockout switch to prevent The windows may be temporarily operation of the windows. See disabled if they are used repeatedly Keys 0 26. within a short time. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

44 Keys, Doors, and Windows Window Lockout If equipped, pull the window switch up fully and quickly release to Warning (Continued) express close the window. system override, make sure that Briefly press or pull the window all people and obstructions are switch in the same direction to stop clear of the window path. that window’s express movement. Window Automatic Reversal When the engine is on, override the System automatic reversal system by pulling The express-close feature will and holding the window switch if reverse window movement if it conditions prevent it from closing. comes in contact with an object. Programming the Power Extreme cold or ice could cause the Windows window to auto-reverse. The This feature stops the rear window will operate normally after Programming may be necessary if passenger windows from working. the object or condition is removed. the vehicle battery has been disconnected or discharged. If the . Press Z to engage the rear Automatic Reversal System window is unable to express-up, window lockout feature. The Override program each express-close indicator light is on when window: engaged. { Warning 1. Close all doors. . Press Z again to disengage. If automatic reversal system 2. Turn the ignition on or to ACC/ ACCESSORY. Window Express Movement override is active, the window will not reverse automatically. You or 3. Partially open the window to be All windows can be opened without others could be injured and the programmed. Then close it and holding the window switch. Press window could be damaged. continue to pull the switch the switch down fully and quickly Before using automatic reversal briefly after the window has release to express open the fully closed. window. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Keys, Doors, and Windows 45 4. Open the window and continue Roof express-close the sunroof. Press to press the switch briefly after the switch again to stop the the window has fully opened. Sunroof movement. Open/Close (Manual Mode) : Sun Visors Press and hold D (1) at the first detent to open the sunroof. Press and hold g (1) at the first detent to close the sunroof. Release the switch to stop the movement. Tilt Switch Vent : Press and hold E (2) to vent the sunroof. Press and hold g (2) to close the sunroof vent. Pull the sun visor down to block glare. If equipped, detach the sun The sunshade opens automatically visor from the center mount to pivot If equipped, the sunroof only with the sunroof, but must be to the side window or to extend operates when the ignition is on or manually closed. along the rod. when Retained Accessory Power The sunroof will not operate if the (RAP) is active. See Retained If equipped, there is a lighted mirror vehicle has an electrical failure. Accessory Power (RAP) 0 171. on the sun visor. Lift the cover Automatic Reversal System to open. Slide Switch The sunroof has an automatic Express-Open/Express-Close : reversal system that is only active Press and release D (1) at the when the sunroof is operated in second detent to express-open the express-close mode. sunroof. Press and release g (1) at the second detent to Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

46 Keys, Doors, and Windows If an object is in the path while roof sealing area using a clean express closing, the reversal system cloth, mild soap, and water. Do not will detect an object, stop, and open remove grease from the sunroof. the sunroof again. If water is seen dripping into the If frost or other conditions prevent water drainage system, this is closing, override the feature by normal. closing the sunroof in manual mode. To stop movement, release the switch.

Dirt and debris may collect on the sunroof seal or in the track. This could cause an issue with sunroof operation or noise. It could also plug the water drainage system. Periodically open the sunroof and remove any obstacles or loose debris. Wipe the sunroof seal and Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 47 Seat Belt Care ...... 64 Replacing LATCH System Parts Seats and Replacing Seat Belt System After a Crash ...... 91 Restraints Parts after a Crash ...... 65 Securing Child Restraints (With the Seat Belt in the Airbag System Rear Seat) ...... 92 Airbag System ...... 66 Securing Child Restraints (With Head Restraints Where Are the Airbags? ...... 67 Head Restraints ...... 48 the Seat Belt in the When Should an Airbag Front Seat) ...... 94 Front Seats Inflate? ...... 69 Seat Adjustment ...... 49 What Makes an Airbag Power Seat Adjustment ...... 50 Inflate? ...... 70 Lumbar Adjustment ...... 50 How Does an Airbag Reclining Seatbacks ...... 50 Restrain? ...... 70 Memory Seats ...... 51 What Will You See after an Front Seat Armrest ...... 53 Airbag Inflates? ...... 70 Heated Front Seats ...... 53 Passenger Sensing System . . . 72 Folding Seatback ...... 54 Servicing the Airbag-Equipped Vehicle ...... 76 Rear Seats Adding Equipment to the Rear Seats ...... 56 Airbag-Equipped Vehicle . . . . . 76 Rear Seat Armrest ...... 59 Airbag System Check ...... 77 Replacing Airbag System Parts Seat Belts after a Crash ...... 77 Seat Belts ...... 59 How to Wear Seat Belts Child Restraints Properly ...... 60 Older Children ...... 78 Lap-Shoulder Belt ...... 61 Infants and Young Children . . . . 79 Seat Belt Use During Child Restraint Systems ...... 82 Pregnancy ...... 64 Where to Put the Restraint . . . . . 83 Seat Belt Extender ...... 64 Lower Anchors and Tethers for Safety System Check ...... 64 Children (LATCH System) . . . . 84 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

48 Seats and Restraints Head Restraints

{ Warning

With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/ spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted properly. Adjust the head restraint so that the The height of the head restraint can top of the restraint is at the same be adjusted. Pull the head restraint Front Seats height as the top of the occupant's up to raise it. Try to move the head The front seats have adjustable head. This position reduces the restraint to make sure that it is head restraints in the outboard chances of a neck injury in a crash. locked in place. seating positions. To lower the head restraint, press the button, located on the top of the seatback, and push the head restraint down. Try to move the head restraint after the button is released to make sure that it is locked in place. The front seat outboard head restraints are not removable. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 49 Rear Seats When an occupant is in the seat, Front Seats always return the head restraint to The rear seats have head restraints the upright position. Pull the head in the outboard seating positions restraint up and push it rearward Seat Adjustment that can be lowered for better until it locks into place. Push and visibility when the rear seat is pull on the head restraint to make { Warning unoccupied. sure that it is locked. You can lose control of the If you are installing a child restraint vehicle if you try to adjust a driver in the rear seat, see Securing a “ seat while the vehicle is moving. Child Restraint Designed for the Adjust the driver seat only when LATCH System” under Lower Anchors and Tethers for Children the vehicle is not moving. (LATCH System) 0 84.

To lower the head restraint, press the button, located on the top of the seatback, and push the head restraint down.

To adjust a manual seat: 1. Pull the handle at the front of the seat. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

50 Seats and Restraints 2. Slide the seat to the desired . Raise or lower the entire seat by Reclining Seatbacks position and release the moving the rear of the control up handle. or down. { Warning 3. Try to move the seat back and To adjust the seatback, see forth to be sure it is locked in Reclining Seatbacks 0 50. If either seatback is not locked, it place. To adjust the lumbar support, see could move forward in a sudden Lumbar Adjustment 0 50. stop or crash. That could cause Power Seat Adjustment injury to the person sitting there. Lumbar Adjustment Always push and pull on the seatbacks to be sure they are locked.

To adjust a power seat: . Move the seat forward or If available, press the front or rear of rearward by sliding the control the switch to increase or decrease forward or rearward. lumbar support. Release the switch Manual Seat Shown, Power Seat Similar . Raise or lower the front part of when the desired level of support is the seat cushion by moving the reached. front of the control up or down. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 51 To recline the seatback: { Warning 1. Lift the lever. If necessary, move the seat Sitting in a reclined position when belt out of the way to access the vehicle is in motion can be the lever. dangerous. Even when buckled up, the seat belts cannot do 2. Move the seatback to the their job. desired position, then release the lever to lock the seatback The shoulder belt will not be in place. against your body. Instead, it will 3. Push and pull on the seatback be in front of you. In a crash, you to make sure it is locked. could go into it, receiving neck or other injuries. Do not have a seatback reclined if To return the seatback to an upright the vehicle is moving. position: The lap belt could go up over your abdomen. The belt forces 1. Lift the lever fully without would be there, not at your pelvic Memory Seats applying pressure to the bones. This could cause serious seatback, and the seatback returns to the upright position. internal injuries. 2. Push and pull on the seatback For proper protection when the to make sure it is locked. vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear the seat belt properly. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

52 Seats and Restraints If equipped, the MEM, 1, and 2 3. Repeat Steps 1 and 2 for a Recalling RKE Memory Positions buttons on the outboard side of the second driver using 2. The RKE memory feature can recall driver seat are used to manually the driver seat and outside mirrors save and recall the driver seat and Recalling Button Memory Positions to previously stored RKE Memory outside mirror positions. These positions when entering the vehicle. manually stored positions are To recall the Button Memory referred to as Button Memory positions, press and hold 1 or 2. The Every time the ignition is turned off, positions. driver seat and outside mirrors the positions of the driver seat and outside mirrors are automatically The vehicle will also automatically move to the positions stored to those buttons when pressed. stored to the RKE transmitter that save driver seat and outside mirror was used to start the vehicle. These positions to the current driver Releasing 1 or 2 before the stored positions are reached stops the positions and settings are called Remote Keyless Entry (RKE) recall. RKE Memory positions and may be transmitter when the ignition is different than the previously turned off. These automatically If something has blocked the driver mentioned Button Memory positions stored positions are referred to as seat while recalling a memory saved to the 1 or 2 buttons. RKE Memory positions. See position, the recall may stop. Remote Keyless Entry (RKE) Remove the obstruction; then press . On vehicles with RKE, press K System Operation 0 27. and hold the appropriate manual on the RKE transmitter and open control for the memory item that is the driver door. Storing Button Memory Positions not recalling for two seconds. Try To save positions into Button recalling the memory position again . On vehicles with Keyless Memory: by pressing the appropriate memory Access, press the lock/unlock button. If the memory position is still button on the outside driver door 1. Adjust the driver seat and handle and open the door. The outside mirrors to the desired not recalling, see your dealer for service. RKE transmitter must be present driving positions. for the recall to activate. 2. Press and hold MEM (Memory) . If the driver door is already and 1 at the same time until a open, press K on the RKE beep sounds. transmitter to activate the recall. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 53 This feature can be turned on or off. This feature can be turned on or off. Front Seat Armrest See Vehicle Personalization 0 128. See Vehicle Personalization 0 128. To stop recall movement, press one To stop recall movement, press one of the memory, power mirror, of the memory, power mirror, or power seat controls. or power seat controls. If something has blocked the driver If something has blocked the driver seat while recalling a memory seat while recalling the exit position, position, the recall may stop. the recall may stop. Remove the Remove the obstruction; then press obstruction; then press and hold the and hold the appropriate manual power seat control rearward for control for the memory item that is two seconds. Try recalling the exit not recalling for two seconds. Try position again. If the exit position is recalling the memory position again still not recalling, see your dealer for by opening the driver door and service. pressing the RKE transmitter K There is an armrest on the inboard button. If the memory position is still side of the driver seat. To raise or not recalling, see your dealer for lower the armrest, push up or pull service. down on the armrest. Easy Exit Driver Seat Heated Front Seats This feature moves the seat rearward allowing the driver more { Warning room to exit the vehicle. To activate, turn off the ignition and If temperature change or pain to open the driver door. If the driver the skin cannot be felt, the seat door is already open, turning off the heater may cause burns. To ignition will activate the recall. reduce the risk of burns, use care (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

54 Seats and Restraints If equipped, the controls are on the The heated seat indicator lights on Warning (Continued) climate control panel. The engine the control do not turn on during a must be running to operate the remote start. when using the seat heater, heated seats. especially for long periods of The temperature performance of an time. Do not place anything on Press M or L to heat the driver or unoccupied seat may be reduced. the seat that insulates against passenger seat cushion and This is normal. heat, such as a blanket, cushion, seatback. The heated seats will not turn on cover, or similar item. This may Press the control once for the during a remote start unless the cause the seat heater to highest setting. With each press of heated seat feature is enabled in overheat. An overheated seat the control, the heated seat will the vehicle personalization menu. 0 heater may cause a burn or may change to the next lower setting, See Remote Vehicle Start 33 and 0 damage the seat. and then the off setting. Three lights Vehicle Personalization 128. indicate the highest setting and one light the lowest. Folding Seatback The passenger seat may take The front passenger seatback longer to heat up. folds flat. Remote Start Heated Seats { Warning When it is cold outside, the heated seats can be turned on If you fold the seatback forward to automatically during a remote carry longer objects, such as skis, vehicle start. The heated seats will be sure any such cargo is not be canceled when the ignition is near an airbag. In a crash, an turned on. Press the heated seat inflating airbag might force that controls to use the heated seats object toward a person. This after the vehicle is started. could cause severe injury or even (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 55 2. Push and pull on the seatback Warning (Continued) to make sure it is locked in place. death. Secure objects away from the area in which an airbag would inflate. For more information, see { Warning 0 Where Are the Airbags? 67 and If either seatback is not locked, it 0 Vehicle Load Limits 162. could move forward in a sudden stop or crash. That could cause injury to the person sitting there. { Warning Always push and pull on the seatbacks to be sure they are Things you put on this seatback 3. Lift the lever fully and fold the locked. can strike and injure people in a seatback forward. sudden stop or turn, or in a crash. If necessary, move the seat Remove or secure all items belt out of the way to access before driving. the lever. 4. Continue lowering the seatback To fold the seatback: until it is completely folded and 1. Lower the head restraint all the locks in place. way. See Head Restraints To raise the seatback: 0 48. 1. Lift the lever fully to unlock the 2. Move the seat as far back as seatback. Then, raise the possible. See Seat Adjustment seatback and push it rearward 0 49. until it re-engages. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

56 Seats and Restraints Rear Seats To fold a seatback down: The seat cushion must be tilted 1. Make sure the floor area in forward before the seatback is Folding the Seatback front of the rear seats is clear. folded down. Otherwise, the seatback will not fold down Either side of the seatback can be 2. Fully lower the head restraint. properly. folded down for more cargo space. See Head Restraints 0 48. Fold a seatback only when the vehicle is not moving. 3. Slide the front seats forward and place the front seatbacks in the upright position. Caution See Seat Adjustment 0 49 and 0 Folding a rear seat with the seat Reclining Seatbacks 50. belts still fastened may cause damage to the seat or the seat belts. Always unbuckle the seat belts and return them to their normal stowed position before folding a rear seat. Rear Seat with Retainer Hook on the Seatback 5. Make sure the seat belt is in Caution the retainer hook on top of the Folding the rear seatback prior to seatback, if equipped. tilting the seat cushion forward may damage the rear seat. 4. Pull the strap on the front edge Always tilt the rear seat cushion of the rear seat cushion to forward before folding the release the cushion. Tilt the seatback. seat cushion forward toward the front of the vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 57

6. Reach under the belt and pull 7. Fold the seatback forward Seat Belt Clip on Side Trim the lever on top of the seatback and down. 8. Place the outboard seat belt in to unlock the seatback. the seat belt clip (if equipped) A tab near the seatback lever on the side trim of the vehicle. raises when the seatback is 9. Repeat Steps 1–8 for the other unlocked. seatback and seat cushion, if desired. Raising the Seatback

{ Warning

If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

58 Seats and Restraints To return the rear seatback to the The center rear seat belt may Warning (Continued) normal seating position: lock when you raise the seatback. If this happens, let injury to the person sitting there. the belt go back all the way Always push and pull on the and start again. If the seat belt seatbacks to be sure they are is still locked, try again after locked. pulling the seat cushion out. 3. Push and pull the top of the seatback to be sure it is locked { Warning into position. 4. Return the seat cushion to its A seat belt that is improperly original position and push routed, not properly attached, down on the front part of the or twisted will not provide the seat cushion until it latches. protection needed in a crash. The Seat Belt Clip on Side Trim person wearing the belt could be Make sure the seat belts and seriously injured. After raising the 1. Remove the outboard seat belt seat belt buckles are not from the seat belt clip (if rear seatback, always check to be trapped under the seat cushion equipped) on the side trim of sure that the seat belts are and are properly positioned the vehicle. for use. properly routed and attached, and are not twisted. 2. Lift the seatback and push it 5. Repeat Steps 1–4 for the other rearward to lock it in place. seatback and seat cushion, A tab near the seatback lever if necessary. retracts when the seatback is locked in place. If additional cargo space is not needed, the seatbacks should be Make sure the seat belts are kept in the upright, locked position. not pinched by the seatback locking mechanism. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 59 Rear Seat Armrest Seat Belts Warning (Continued) This section describes how to use seat belts properly, and some things passengers to ride in any area of not to do. the vehicle that is not equipped with seats and seat belts. { Warning Always wear a seat belt, and check that all passenger(s) are Do not let anyone ride where a restrained properly too. seat belt cannot be worn properly. In a crash, if you or your passenger(s) are not wearing This vehicle has indicators as a reminder to buckle the seat belts. seat belts, injuries can be much See Seat Belt Reminders 0 114. worse than if you are wearing seat belts. You can be seriously Why Seat Belts Work The rear seat has an armrest in the injured or killed by hitting things center of the seatback. Lower the inside the vehicle harder or by armrest to access the cupholders. being ejected from the vehicle. In To fold, lift the armrest up and push addition, anyone who is not it rearward until it is flush with the buckled up can strike other seatback. passengers in the vehicle. It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, passengers riding in these areas are more likely to be seriously injured or killed. Do not allow (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

60 Seats and Restraints When riding in a vehicle, you travel Q: If my vehicle has airbags, why It is very important for all occupants as fast as the vehicle does. If the should I have to wear seat to buckle up. Statistics show that vehicle stops suddenly, you keep belts? unbelted people are hurt more often going until something stops you. A: Airbags are supplemental in crashes than those who are It could be the windshield, the systems only. They work with wearing seat belts. instrument panel, or the seat belts! seat belts — not instead of them. There are important things to know When you wear a seat belt, you and Whether or not an airbag is about wearing a seat belt properly. the vehicle slow down together. provided, all occupants still have There is more time to stop because to buckle up to get the most you stop over a longer distance and, protection. when worn properly, your strongest Also, in nearly all states and in bones take the forces from the seat all Canadian provinces, the law belts. That is why wearing seat belts requires wearing seat belts. makes such good sense. Questions and Answers About How to Wear Seat Belts Seat Belts Properly Q: Will I be trapped in the vehicle This section is only for people of after a crash if I am wearing a adult size. seat belt? There are special things to know A: You could be — whether you are about seat belts and children, and . Sit up straight and always keep wearing a seat belt or not. Your there are different rules for smaller your feet on the floor in front chance of being conscious children and infants. If a child will be of you. during and after a crash, so you riding in the vehicle, see Older . Always use the correct buckle can unbuckle and get out, is Children 0 78 or Infants and Young for your seating position. much greater if you are belted. Children 0 79. Follow those rules for . Wear the lap part of the belt low everyone's protection. and snug on the hips, just touching the thighs. In a crash, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 61 this applies force to the strong Lap-Shoulder Belt The lap-shoulder belt may lock pelvic bones and you would be if you pull the belt across you less likely to slide under the lap All seating positions in the vehicle very quickly. If this happens, let belt. If you slid under it, the belt have a lap-shoulder belt. the belt go back slightly to would apply force on your The following instructions explain unlock it. Then pull the belt abdomen. This could cause how to wear a lap-shoulder belt across you more slowly. serious or even fatal injuries. properly. If the shoulder portion of a . Wear the shoulder belt over the 1. Adjust the seat, if the seat is passenger belt is pulled out all shoulder and across the chest. adjustable, so you can sit up the way, the child restraint These parts of the body are best straight. To see how, see locking feature may be able to take belt restraining “Seats” in the Index. engaged. If this happens, let forces. The shoulder belt locks if the belt go back all the way there is a sudden stop or crash. and start again. The rear center seat belt can { Warning only be withdrawn from the retractor if the seatback is in You can be seriously injured, the upright locked position. or even killed, by not wearing your seat belt properly. . Never allow the lap or shoulder belt to become loose or twisted. . Never wear the shoulder belt under both arms or behind your back. 2. Pick up the latch plate and pull the belt across you. Do not let . Never route the lap or it get twisted. shoulder belt over an armrest. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

62 Seats and Restraints later in this section for instructions on use and important safety information.

3. Push the latch plate into the To unlatch the belt, push the button buckle until it clicks. on the buckle. The belt should Pull up on the latch plate to return to its stowed position. make sure it is secure. If the Always stow the seat belt slowly. belt is not long enough, see 5. To make the lap part tight, pull If the seat belt webbing returns Seat Belt Extender 0 64. up on the shoulder belt. quickly to the stowed position, the Position the release button on retractor may lock and cannot be the buckle so that the seat belt pulled out. If this happens, pull the could be quickly unbuckled if seat belt straight out firmly to unlock necessary. the webbing, and then release it. If the webbing is still locked in the 4. If equipped with a shoulder belt retractor, see your dealer. height adjuster, move it to the height that is right for you. See Before a door is closed, be sure the seat belt is out of the way. If a door “Shoulder Belt Height Adjuster” is slammed against a seat belt, damage can occur to both the seat belt and the vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 63 Shoulder Belt Height Adjuster To move the shoulder belt height Pretensioners work only once. If the adjuster down, push down on the pretensioners activate in a crash, The vehicle has a shoulder belt release button and move the height the pretensioners and probably height adjuster for the driver and adjuster to the desired position. You other parts of the vehicle's seat belt front outboard passenger seating can move the height adjuster up by system will need to be replaced. positions. pushing up on the shoulder belt See Replacing Seat Belt System Adjust the height so the shoulder guide. Parts after a Crash 0 65. portion of the belt is on the shoulder After the adjuster is set to the Do not sit on the outboard seat belt and not falling off of it. The belt desired position, try to move it down while entering or exiting the vehicle should be close to, but not without pushing the release button or at any time while sitting in the contacting, the neck. Improper to make sure it has locked into seat. Sitting on the seat belt can shoulder belt height adjustment position. damage the webbing and hardware. could reduce the effectiveness of the seat belt in a crash. See How to Seat Belt Pretensioners Rear Seat Belt Comfort Guides Wear Seat Belts Properly 0 60. This vehicle has seat belt Rear seat belt comfort guides may pretensioners for the front outboard provide added seat belt comfort for occupants. Although the seat belt older children who have outgrown pretensioners cannot be seen, they booster seats and for some adults. are part of the seat belt assembly. When installed on a shoulder belt, They can help tighten the seat belts the comfort guide positions the belt during the early stages of a away from the neck and head. moderate to severe frontal, near Comfort guides are available frontal, or rear crash if the threshold through your dealer for the rear conditions for pretensioner outboard seating positions. activation are met. Seat belt Instructions are included with the pretensioners can also help tighten guide. the seat belts in a side crash or a rollover event. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

64 Seats and Restraints Seat Belt Use During that the fetus will not be hurt in a Safety System Check crash. For pregnant women, as for Pregnancy anyone, the key to making seat Periodically check the seat belt Seat belts work for everyone, belts effective is wearing them reminder, seat belts, buckles, latch including pregnant women. Like all properly. plates, retractors, shoulder belt occupants, they are more likely to height adjusters (if equipped), and be seriously injured if they do not Seat Belt Extender seat belt anchorages to make sure wear seat belts. they are all in working order. Look If the vehicle's seat belt will fasten for any other loose or damaged seat around you, you should use it. belt system parts that might keep a But if a seat belt is not long enough, seat belt system from performing your dealer will order you an properly. See your dealer to have it extender. When you go in to order it, repaired. Torn or frayed seat belts take the heaviest coat you will wear, may not protect you in a crash. so the extender will be long enough They can rip apart under impact for you. To help avoid personal forces. If a belt is torn or frayed, injury, do not let someone else use have it replaced immediately. it, and use it only for the seat it is Make sure the seat belt reminder made to fit. The extender has been light is working. See Seat Belt designed for adults. Never use it for Reminders 0 114. securing child restraints. For more Keep seat belts clean and dry. See information on the proper use and fit Seat Belt Care 0 64. A pregnant woman should wear a of seat belt extenders see the lap-shoulder belt, and the lap instruction sheet that comes with portion should be worn as low as the extender. Seat Belt Care possible, below the rounding, throughout the pregnancy. Keep belts clean and dry. The best way to protect the fetus is to protect the mother. When a seat belt is worn properly, it is more likely Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 65 Replacing Seat Belt New parts and repairs may be { Warning necessary even if the seat belt System Parts after a system was not being used at the Do not bleach or dye seat belt Crash time of the crash. webbing. It may severely weaken Have the seat belt pretensioners the webbing. In a crash, they { Warning might not be able to provide checked if the vehicle has been in a crash, or if the airbag readiness light adequate protection. Clean and A crash can damage the seat belt rinse seat belt webbing only with stays on after you start the vehicle system in the vehicle. A damaged or while you are driving. See Airbag mild soap and lukewarm water. seat belt system may not properly Readiness Light 0 115. Allow the webbing to dry. protect the person using it, resulting in serious injury or even Seat belts should be properly cared death in a crash. To help make for and maintained. sure the seat belt systems are working properly after a crash, Seat belt hardware should be kept dry and free of dust or debris. As have them inspected and any necessary exterior hard surfaces necessary replacements made as and seat belt webbing may be lightly soon as possible. cleaned with mild soap and water. Ensure there is not excessive dust After a minor crash, replacement of or debris in the mechanism. If dust seat belts may not be necessary. or debris exists in the system please But the seat belt assemblies that see the dealer. Parts may need to were used during any crash may be replaced to ensure proper have been stressed or damaged. functionality of the system. See your dealer to have the seat belt assemblies inspected or replaced. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

66 Seats and Restraints Airbag System . Seat-mounted side impact Here are the most important things airbags for the second row to know about the airbag system: The vehicle has the following outboard passengers airbags: All vehicle airbags have the word { Warning . A frontal airbag for the driver AIRBAG on the trim or on a label near the deployment opening. You can be severely injured or . A frontal airbag for the front killed in a crash if you are not outboard passenger For frontal airbags, the word wearing your seat belt, even with . A seat-mounted side impact AIRBAG is on the center of the airbags. Airbags are designed to steering wheel for the driver and on airbag for the driver work with seat belts, not replace the instrument panel for the front them. Also, airbags are not . A seat-mounted side impact outboard passenger. airbag for the front outboard designed to inflate in every crash. passenger For knee airbags, the word AIRBAG In some crashes seat belts are is on the lower part of the the only restraint. See When . A roof-rail airbag for the driver instrument panel. Should an Airbag Inflate? 0 69. and the passenger seated directly behind the driver For seat-mounted side impact Wearing your seat belt during a airbags, the word AIRBAG is on the . A roof-rail airbag for the front crash helps reduce your chance side of the seatback closest to of hitting things inside the vehicle outboard passenger and the the door. passenger seated directly or being ejected from it. Airbags behind the front outboard For roof-rail airbags, the word are “supplemental restraints” to passenger AIRBAG is on the ceiling or trim. the seat belts. Everyone in the Airbags are designed to supplement vehicle should wear a seat belt The vehicle may have the following properly, whether or not there is airbags: the protection provided by seat belts. Even though today's airbags an airbag for that person. . A knee airbag for the driver are also designed to help reduce . A knee airbag for the front the risk of injury from the force of an outboard passenger inflating bag, all airbags must inflate very quickly to do their job. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 67 There is an airbag readiness light { Warning Warning (Continued) on the instrument cluster which shows the airbag symbol. The Because airbags inflate with great Occupants should not lean on or system checks the airbag electrical force and faster than the blink of sleep against the door or side system for malfunctions. The light an eye, anyone who is up windows in seating positions with tells you if there is an electrical against, or very close to, any seat-mounted side impact airbags problem. See Airbag Readiness airbag when it inflates can be and/or roof-rail airbags. Light 0 115 for more information. seriously injured or killed. Do not sit unnecessarily close to any Where Are the Airbags? airbag, as you would be if sitting on the edge of the seat or leaning { Warning forward. Seat belts help keep you Children who are up against, in position before and during a or very close to, any airbag when crash. Always wear a seat belt, it inflates can be seriously injured even with airbags. The driver or killed. Always secure children should sit as far back as possible properly in the vehicle. To read while still maintaining control of how, see Older Children 0 78 or the vehicle. The seat belts and Infants and Young Children 0 79. the front outboard passenger airbags are most effective when you are sitting well back and upright in the seat with both feet on the floor. The driver frontal airbag is in the (Continued) center of the steering wheel. The front outboard passenger frontal airbag is in the passenger side instrument panel. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

68 Seats and Restraints

The driver knee airbag (if equipped) Driver Side Shown, Passenger Rear Seat Driver Side Shown, is below the steering column. The Side Similar Passenger Side Similar front outboard passenger knee The seat-mounted side impact On vehicles with second row airbag (if equipped) is below the airbags for the driver and front seat-mounted side impact airbags, glove box. outboard passenger are in the side they are in the side of the seatback of the seatbacks closest to the door. closest to the door. The roof-rail airbags for the driver, front outboard passenger, and { Warning second row outboard passengers are in the ceiling above the side If something is between an windows. occupant and an airbag, the airbag might not inflate properly or it might force the object into that person causing severe injury or even death. The path of an (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 69 system's deployment threshold. whether the object is fixed or Warning (Continued) Deployment thresholds are used to moving, rigid or deformable, narrow predict how severe a crash is likely or wide. inflating airbag must be kept to be in time for the airbags to clear. Do not put anything Frontal airbags are not intended to inflate and help restrain the inflate during vehicle rollovers, in between an occupant and an occupants. The vehicle has airbag, and do not attach or put rear impacts, or in many side electronic sensors that help the impacts. anything on the steering wheel airbag system determine the hub or on or near any other severity of the impact. Deployment In addition, the vehicle has airbag covering. thresholds can vary with specific advanced technology frontal airbags. Advanced technology Do not use seat accessories that vehicle design. frontal airbags adjust the restraint block the inflation path of a Frontal airbags are designed to according to crash severity. seat-mounted side impact airbag. inflate in moderate to severe frontal or near frontal crashes to help Knee airbags (if equipped) are Never secure anything to the roof reduce the potential for severe designed to inflate in moderate to of a vehicle with roof-rail airbags injuries, mainly to the driver's or severe frontal or near frontal by routing a rope or tie‐down front outboard passenger's head impacts. Knee airbags are not through any door or window and chest. designed to inflate during vehicle opening. If you do, the path of an rollovers, in rear impacts, or in many inflating roof-rail airbag will be Whether the frontal airbags will or side impacts. blocked. should inflate is not based primarily on how fast the vehicle is traveling. Seat-mounted side impact airbags It depends on what is hit, the are designed to inflate in moderate When Should an Airbag direction of the impact, and how to severe side crashes depending quickly the vehicle slows down. on the location of the impact. Inflate? Seat-mounted side impact airbags Frontal airbags may inflate at This vehicle is equipped with are not designed to inflate in frontal different crash speeds depending on airbags. See Airbag System 0 66. impacts, near frontal impacts, whether the vehicle hits an object Airbags are designed to inflate if the rollovers, or rear impacts. straight on or at an angle, and impact exceeds the specific airbag Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

70 Seats and Restraints A seat-mounted side impact airbag airbag causing the bag to break out full or partial ejection in rollover is designed to inflate on the side of of the cover. The inflator, the airbag, events, although no system can the vehicle that is struck. and related hardware are all part of prevent all such ejections. Roof-rail airbags are designed to the airbag module. But airbags would not help in many inflate in moderate to severe side For airbag locations, see Where Are types of collisions, primarily crashes depending on the location the Airbags? 0 67. because the occupant's motion is of the impact. In addition, these not toward those airbags. See When roof-rail airbags are designed to How Does an Airbag Should an Airbag Inflate? 0 69. inflate during a rollover or in a Restrain? Airbags should never be regarded severe frontal impact. Roof-rail as anything more than a supplement In moderate to severe frontal or airbags are not designed to inflate in to seat belts. rear impacts. Both roof-rail airbags near frontal collisions, even belted will inflate when either side of the occupants can contact the steering vehicle is struck, if the sensing wheel or the instrument panel. In What Will You See after system predicts that the vehicle is moderate to severe side collisions, an Airbag Inflates? about to roll over on its side, or in a even belted occupants can contact After the frontal, knee (if equipped), severe frontal impact. the inside of the vehicle. and seat-mounted side impact In any particular crash, no one can Airbags supplement the protection airbags inflate, they quickly deflate, say whether an airbag should have provided by seat belts by so quickly that some people may inflated simply because of the distributing the force of the impact not even realize the airbags inflated. vehicle damage or repair costs. more evenly over the Roof-rail airbags may still be at least occupant's body. partially inflated for some time after What Makes an Airbag Rollover capable roof-rail airbags they inflate. Some components of Inflate? are designed to help contain the the airbag module may be hot for head and chest of occupants in the several minutes. For location of the In a deployment event, the sensing airbags, see Where Are the outboard seating positions in the 0 system sends an electrical signal first and second rows. The rollover Airbags? 67. triggering a release of gas from the capable roof-rail airbags are inflator. Gas from the inflator fills the designed to help reduce the risk of Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 71 The parts of the airbag that come The vehicle has a feature that may into contact with you may be warm, automatically unlock the doors, turn Warning (Continued) but not too hot to touch. There may on the interior lamps and hazard be some smoke and dust coming warning flashers, and shut off the moderate crash, there may be from the vents in the deflated fuel system after the airbags inflate. concealed damage that could airbags. Airbag inflation does not The feature may also activate, make it difficult to safely operate prevent the driver from seeing out of without airbag inflation, after an the vehicle. the windshield or being able to steer event that exceeds a predetermined Use caution if you should attempt the vehicle, nor does it prevent threshold. After turning the ignition to restart the engine after a crash people from leaving the vehicle. off and then on again, the fuel has occurred. system will return to normal { Warning operation; the doors can be locked, the interior lamps can be turned off, In many crashes severe enough to When an airbag inflates, there and the hazard warning flashers can inflate the airbag, windshields are may be dust in the air. This dust be turned off using the controls for broken by vehicle deformation. could cause breathing problems those features. If any of these Additional windshield breakage may for people with a history of systems are damaged in the crash also occur from the front outboard passenger airbag. asthma or other breathing trouble. they may not operate as normal. To avoid this, everyone in the . Airbags are designed to inflate vehicle should get out as soon as { Warning only once. After an airbag it is safe to do so. If you have inflates, you will need some new breathing problems but cannot A crash severe enough to inflate parts for the airbag system. get out of the vehicle after an the airbags may have also If you do not get them, the airbag inflates, then get fresh air damaged important functions in airbag system will not be there by opening a window or a door. the vehicle, such as the fuel to help protect you in another If you experience breathing system, brake and steering crash. A new system will include airbag modules and possibly problems following an airbag systems, etc. Even if the vehicle other parts. The service manual deployment, you should seek appears to be drivable after a for the vehicle covers the need (Continued) medical attention. to replace other parts. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

72 Seats and Restraints . The vehicle has a crash sensing conditions. No other airbag is and diagnostic module which affected by the passenger sensing records information after a system. crash. The passenger sensing system See Vehicle Data Recording and works with sensors that are part of Privacy 0 304 and Event Data 0 the front outboard passenger seat. Recorders 304. United States The sensors are designed to detect . Let only qualified technicians the presence of a properly seated work on the airbag systems. occupant and determine if the front Improper service can mean that outboard passenger frontal airbag an airbag system will not work and knee airbag (if equipped) properly. See your dealer for should be allowed to inflate or not. service. According to accident statistics, Canada and Mexico children are safer when properly Passenger Sensing secured in a rear seat in the correct System The words ON and OFF, or the child restraint for their weight symbol for on and off, will be visible and size. The vehicle has a passenger during the system check. When the sensing system for the front system check is complete, either the Whenever possible, children aged outboard passenger position. The word ON or OFF, or the symbol for 12 and under should be secured in a rear seating position. passenger airbag status indicator on or off, will be visible. See will light on the instrument panel Passenger Airbag Status Indicator Never put a rear-facing child seat in when the vehicle is started. 0 115. the front. This is because the risk to The passenger sensing system the rear-facing child is so great if the airbag inflates. turns off the front outboard passenger frontal airbag and knee airbag (if equipped) under certain Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 73 . A front outboard passenger { Warning Warning (Continued) takes his/her weight off of the seat for a period of time. A child in a rear-facing child the front outboard passenger restraint can be seriously injured seat, always move the seat as far . A front outboard passenger seat or killed if the passenger frontal back as it will go. It is better to is occupied by a smaller person, airbag inflates. This is because secure child restraints in the rear such as a child who has the back of the rear-facing child seat. Consider using another outgrown child restraints. restraint would be very close to vehicle to transport the child . There is a critical problem with the inflating airbag. A child in a when a rear seat is not available. the airbag system or the forward-facing child restraint can passenger sensing system. be seriously injured or killed if the The passenger sensing system is When the passenger sensing passenger frontal airbag inflates designed to turn off the front system has turned off the front and the passenger seat is in a outboard passenger frontal airbag outboard passenger frontal airbag forward position. and knee airbag (if equipped) if: and knee airbag (if equipped), the off indicator will light and stay lit as Even if the passenger sensing . The front outboard passenger system has turned off the front a reminder that the airbags are off. seat is unoccupied. See Passenger Airbag Status outboard passenger airbag(s), no . The system determines that an Indicator 0 115. system is fail-safe. No one can infant is present in a rear-facing The passenger sensing system is guarantee that an airbag will not infant seat. deploy under some unusual designed to turn on the front circumstance, even though the . The system determines that a outboard passenger frontal airbag airbag(s) are off. small child is present in a child and knee airbag (if equipped) restraint. anytime the system senses that a Never put a rear-facing child . The system determines that a person of adult size is sitting restraint in the front seat, even if properly in the front outboard the airbag is off. If securing a small child is present in a booster seat. passenger seat. When the forward-facing child restraint in passenger sensing system has (Continued) allowed the airbags to be enabled, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

74 Seats and Restraints the on indicator will light and stay lit 5. If, after reinstalling the child as a reminder that the airbags are Warning (Continued) restraint and restarting the active. vehicle, the on indicator is still Light 0 115 for more information, For some children who have lit, turn the vehicle off. Then including important safety slightly recline the vehicle outgrown child restraints and for information. very small adults, the passenger seatback and adjust the seat sensing system may or may not turn cushion, if adjustable, to make off the front outboard passenger If the On Indicator Is Lit for a sure that the vehicle seatback frontal airbag and knee airbag (if Child Restraint is not pushing the child equipped), depending upon the restraint into the seat cushion. If a child restraint has been installed Also make sure the child person's seating posture and body and the on indicator is lit: build. Everyone in the vehicle who restraint is not trapped under has outgrown child restraints should 1. Turn the vehicle off. the vehicle head restraint. If this happens, adjust the head wear a seat belt properly — whether 2. Remove the child restraint from restraint. See Head Restraints or not there is an airbag for that the vehicle. 0 person. 48. 3. Remove any additional items 6. Restart the vehicle. from the seat such as blankets, { Warning cushions, seat covers, seat If the on indicator is still lit, secure heaters, or seat massagers. the child in the child restraint in a If the airbag readiness light ever rear seat position in the vehicle, and comes on and stays on, it means 4. Reinstall the child restraint check with your dealer. that something may be wrong following the directions with the airbag system. To help provided by the child restraint avoid injury to yourself or others, manufacturer and refer to have the vehicle serviced right Securing Child Restraints (With away. See Airbag Readiness the Seat Belt in the Rear Seat) 0 92 or Securing Child (Continued) Restraints (With the Seat Belt in the Front Seat) 0 94. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 75 If the Off Indicator Is Lit for an 2. Remove any additional material Adult-Sized Occupant from the seat, such as Warning (Continued) blankets, cushions, seat covers, seat heaters, or seat ride in the front outboard massagers. passenger seat, if the passenger airbag off indicator is lit. 3. Place the seatback in the fully upright position. Additional Factors Affecting 4. Have the person sit upright in System Operation the seat, centered on the seat cushion, with legs comfortably Seat belts help keep the passenger extended. in position on the seat during 5. Restart the vehicle and have vehicle maneuvers and braking, the person remain in this which helps the passenger sensing position for two to system maintain the passenger three minutes after the on airbag status. See “Seat Belts” and If a person of adult size is sitting in indicator is lit. “Child Restraints” in the Index for the front outboard passenger seat, additional information about the but the off indicator is lit, it could be importance of proper restraint use. { Warning because that person is not sitting A thick layer of additional material, properly in the seat. Use the such as a blanket or cushion, following steps to allow the system If the front outboard passenger airbag is turned off for an or aftermarket equipment such as to detect that person and enable the seat covers, seat heaters, and seat front outboard passenger frontal adult-sized occupant, the airbag will not be able to inflate and help massagers can affect how well the airbag and knee airbag (if passenger sensing system equipped): protect that person in a crash, resulting in an increased risk of operates. We recommend that you 1. Turn the vehicle off. serious injury or even death. An not use seat covers or other aftermarket equipment except when adult-sized occupant should not approved by GM for your specific (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

76 Seats and Restraints vehicle. See Adding Equipment to dealer and the service manual have Adding Equipment to the the Airbag-Equipped Vehicle 0 76 information about servicing the for more information about vehicle and the airbag system. To Airbag-Equipped Vehicle modifications that can affect how purchase a service manual, see Adding accessories that change the the system operates. Service Publications Ordering vehicle's frame, bumper system, 0 The on indicator may be lit if an Information 301. height, front end, or side sheet object, such as a briefcase, metal may keep the airbag system handbag, grocery bag, laptop, { Warning from working properly. or other electronic device is put on The operation of the airbag system an unoccupied seat. If this is not For up to 10 seconds after the can also be affected by changing desired, remove the object from vehicle is turned off and the any parts of the front seats, seat the seat. battery is disconnected, an airbag belts, airbag sensing and diagnostic can still inflate during improper module, steering wheel, instrument { Warning service. You can be injured if you panel, inner door seals including the are close to an airbag when it speakers, any of the airbag Stowing articles under the inflates. Avoid yellow connectors. modules, ceiling or pillar garnish passenger seat or between the They are probably part of the trim, front sensors, side impact passenger seat cushion and airbag system. Be sure to follow sensors, or airbag wiring. seatback may interfere with the proper service procedures, and Your dealer and the service manual proper operation of the passenger make sure the person performing have information about the location sensing system. work for you is qualified to do so. of the airbag sensors, sensing and diagnostic module, and airbag Servicing the wiring. In addition, the vehicle has a Airbag-Equipped Vehicle passenger sensing system for the Airbags affect how the vehicle front outboard passenger position, should be serviced. There are parts which includes sensors that are part of the airbag system in several of the passenger seat. The places around the vehicle. Your passenger sensing system may not Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 77 operate properly if the original seat is modified for any other reason, call Replacing Airbag System trim is replaced with non-GM Customer Assistance. See covers, upholstery, or trim; or with Customer Assistance Offices 0 294. Parts after a Crash GM covers, upholstery, or trim designed for a different vehicle. Any Airbag System Check { Warning object, such as an aftermarket seat heater or a comfort-enhancing pad The airbag system does not need A crash can damage the airbag or device, installed under or on top regularly scheduled maintenance or systems in the vehicle. of the seat fabric, could also replacement. Make sure the airbag A damaged airbag system may interfere with the operation of the readiness light is working. See not properly protect you and your 0 passenger sensing system. This Airbag Readiness Light 115. passenger(s) in a crash, resulting could either prevent proper in serious injury or even death. To deployment of the passenger Caution help make sure the airbag airbag(s) or prevent the passenger systems are working properly sensing system from properly If an airbag covering is damaged, after a crash, have them turning off the passenger airbag(s). opened, or broken, the airbag inspected and any necessary See Passenger Sensing System may not work properly. Do not replacements made as soon as 0 72. open or break the airbag possible. coverings. If there are any If the vehicle has rollover roof-rail opened or broken airbag airbags, see Different Size Tires If an airbag inflates, you will need to 0 coverings, have the airbag and Wheels 251 for additional replace airbag system parts. See important information. covering and/or airbag module replaced. For the location of the your dealer for service. If you have to modify your vehicle airbags, see Where Are the If the airbag readiness light stays on because you have a disability and Airbags? 0 67. See your dealer after the vehicle is started or comes have questions about whether the for service. on when you are driving, the airbag modifications will affect the vehicle's system may not work properly. Have airbag system, or if you have the vehicle serviced right away. See questions about whether the airbag Airbag Readiness Light 0 115. system will be affected if the vehicle Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

78 Seats and Restraints Child Restraints The manufacturer instructions that . Can proper seat belt fit be come with the booster seat state the maintained for the length of the weight and height limitations for that trip? If yes, continue. If no, Older Children booster. Use a booster seat with a return to the booster seat. lap-shoulder belt until the child Q: What is the proper way to passes the fit test below: wear seat belts? . Sit all the way back on the seat. A: An older child should wear a Do the knees bend at the seat lap-shoulder belt and get the edge? If yes, continue. If no, additional restraint a shoulder return to the booster seat. belt can provide. The shoulder . Buckle the lap-shoulder belt. belt should not cross the face or Does the shoulder belt rest on neck. The lap belt should fit the shoulder? If yes, continue. snugly below the hips, just If no, try using the rear seat belt touching the top of the thighs. comfort guide, if available. See This applies belt force to the “Rear Seat Belt Comfort Guides” child's pelvic bones in a crash. under Lap-Shoulder Belt 0 61. It should never be worn over the Older children who have outgrown If a comfort guide is not abdomen, which could cause booster seats should wear the available, or if the shoulder belt severe or even fatal internal vehicle s seat belts. ’ still does not rest on the injuries in a crash. shoulder, then return to the Also see “Rear Seat Belt Comfort booster seat. Guides” under Lap-Shoulder Belt . Does the lap belt fit low and 0 61. snug on the hips, touching the According to accident statistics, thighs? If yes, continue. If no, children are safer when properly return to the booster seat. restrained in a rear seating position. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 79 In a crash, children who are not buckled up can strike other people Warning (Continued) who are buckled up, or can be thrown out of the vehicle. Older That could cause serious or fatal children need to use seat belts injuries. The shoulder belt should properly. go over the shoulder and across the chest. { Warning

Never allow more than one child to wear the same seat belt. The seat belt cannot properly spread the impact forces. In a crash, they can be crushed together and { Warning seriously injured. A seat belt must be used by only one person at Never allow a child to wear the a time. seat belt with the shoulder belt behind their back. A child can be seriously injured by not wearing the lap-shoulder belt properly. In a crash, the child would not be restrained by the shoulder belt. The child could move too far Infants and Young forward increasing the chance of Children head and neck injury. The child Everyone in a vehicle needs might also slide under the lap protection! This includes infants and belt. The belt force would then be all other children. Neither the applied right on the abdomen. distance traveled nor the age and (Continued) size of the traveler changes the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

80 Seats and Restraints need, for everyone, to use safety restraints. In fact, the law in every Warning (Continued) Warning (Continued) state in the United States and in every Canadian province says Never leave children unattended infant will suddenly become a children up to some age must be in a vehicle and never allow 110 kg (240 lb) force on a person's restrained while in a vehicle. children to play with the seat arms. An infant or child should be belts. secured in an appropriate { Warning restraint. Every time infants and young Children can be seriously injured children ride in vehicles, they should or strangled if a shoulder belt is have the protection provided by wrapped around their neck. The appropriate child restraints. Neither shoulder belt can tighten but the vehicle's seat belt system nor its cannot be loosened if it is locked. airbag system is designed for them. The shoulder belt locks when it is Children who are not restrained pulled all the way out of the properly can strike other people, retractor. It unlocks when the or can be thrown out of the vehicle. shoulder belt is allowed to go all the way back into the retractor, { Warning but it cannot do this if it is wrapped around a child’s neck. Never hold an infant or a child If the shoulder belt is locked and while riding in a vehicle. Due to tightened around a child’s neck, crash forces, an infant or a child { Warning the only way to loosen the belt is will become so heavy it is not to cut it. possible to hold it during a crash. Children who are up against, (Continued) For example, in a crash at only or very close to, any airbag when 40 km/h (25 mph), a 5.5 kg (12 lb) it inflates can be seriously injured (Continued) (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 81 Child restraints are devices used to there are many kinds of restraints Warning (Continued) restrain, seat, or position children in available for children with special the vehicle and are sometimes needs. or killed. Never put a rear-facing called child seats or car seats. child restraint in the front outboard seat. Secure a There are three basic types of { Warning child restraints: rear-facing child restraint in a rear To reduce the risk of neck and seat. It is also better to secure a . Forward-facing child restraints head injury in a crash, infants and forward-facing child restraint in a . Rearward-facing child restraints toddlers should be secured in a rear seat. If you must secure a rear-facing child restraint until age . Belt-positioning booster seats forward-facing child restraint in two, or until they reach the the front outboard seat, always The proper child restraint for your maximum height and weight limits move the front passenger seat as child depends on their size, weight, of their child restraint. far back as it will go. and age, and also on whether the child restraint is compatible with the vehicle in which it will be used. { Warning For each type of child restraint, there are many different models A young child's hip bones are still available. When purchasing a child so small that the vehicle's regular restraint, be sure it is designed to be seat belt may not remain low on used in a motor vehicle. If it is, the the hip bones, as it should. restraint will have a label saying that Instead, it may settle up around it meets federal motor vehicle safety standards. The restraint the child's abdomen. In a crash, manufacturer's instructions that the belt would apply force on a come with the restraint state the body area that is unprotected by weight and height limitations for a any bony structure. This alone particular child restraint. In addition, could cause serious or fatal (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

82 Seats and Restraints The harness system holds the infant Warning (Continued) in place and, in a crash, acts to keep the infant positioned in the injuries. To reduce the risk of restraint. serious or fatal injuries during a crash, young children should always be secured in appropriate child restraints.

Child Restraint Systems

Booster Seats A belt-positioning booster seat is used for children who have outgrown their forward-facing child Forward-Facing Child Restraint restraint. Boosters are designed to A forward-facing child restraint improve the fit of the vehicle's seat provides restraint for the child's belt system until the child is large body with the harness. enough for the vehicle seat belts to fit properly without a booster seat. See the seat belt fit test in Older Children 0 78. Rear-Facing Infant Restraint A rear-facing child restraint provides restraint with the seating surface against the back of the infant. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 83 Securing an Add-On Child When securing an add-on child availability in Canada, check with Restraint in the Vehicle restraint, refer to the instructions Transport Canada or the Provincial that come with the restraint which Ministry of Transportation office. { Warning may be on the restraint itself or in a booklet, or both, and to this manual. Securing the Child Within the Child Restraint A child can be seriously injured or The child restraint instructions are killed in a crash if the child important, so if they are not restraint is not properly secured in available, obtain a replacement { Warning copy from the manufacturer. the vehicle. Secure the child A child can be seriously injured or Keep in mind that an unsecured restraint properly in the vehicle killed in a crash if the child is not child restraint can move around in a using the vehicle’s seat belt or properly secured in the child collision or sudden stop and injure LATCH system, following the restraint. Secure the child instructions that came with that people in the vehicle. Be sure to properly secure any child restraint in properly following the instructions child restraint and the instructions that came with that child restraint. in this manual. the vehicle — even when no child is in it.

To help reduce the chance of injury, In some areas of the United States Where to Put the the child restraint must be secured and Canada, Certified Child Restraint Passenger Safety Technicians in the vehicle. Child restraints must According to accident statistics, be secured in vehicle seats by lap (CPSTs) are available to inspect and demonstrate how to correctly children and infants are safer when belts or the lap belt portion of a properly restrained in an appropriate lap-shoulder belt, or by the LATCH use and install child restraints. In the U.S., refer to the National child restraint secured in a rear system. See Lower Anchors and seating position. Tethers for Children (LATCH Highway Traffic Safety System) 0 84 for more information. Administration (NHTSA) website to Whenever possible, children aged Children can be endangered in a locate the nearest child safety seat 12 and under should be secured in crash if the child restraint is not inspection station. For CPST a rear seating position. properly secured in the vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

84 Seats and Restraints Never put a rear-facing child passengers or child restraints. restraint in the front. This is because Warning (Continued) Adjacent seating positions should the risk to the rear-facing child is so not be used if the child restraint great if the airbag deploys. Secure rear-facing child restraints prevents access to or interferes with in a rear seat, even if the airbag the routing of the seat belt. is off. If you secure a { Warning forward-facing child restraint in Wherever a child restraint is installed, be sure to follow the A child in a rear-facing child the front seat, always move the front passenger seat as far back instructions that came with the child restraint can be seriously injured restraint system and secure the as it will go. It is better to secure or killed if the front passenger child restraint system properly. airbag inflates. This is because the child restraint in a rear seat. the back of the rear-facing child Keep in mind that an unsecured See Passenger Sensing System child restraint can move around in a restraint would be very close to 0 72 for additional information. collision or sudden stop and injure the inflating airbag. A child in a people in the vehicle. Be sure to forward-facing child restraint can When securing a child restraint with properly secure any child restraint in be seriously injured or killed if the the seat belts in a rear seat position, the vehicle — even when no child is front passenger airbag inflates study the instructions that came with in it. and the passenger seat is in a the child restraint to make sure it is forward position. compatible with this vehicle. Lower Anchors and Even if the passenger sensing Child restraints and booster seats Tethers for Children system has turned off the front vary considerably in size, and some (LATCH System) passenger frontal airbag, no may fit in certain seating positions system is fail-safe. No one can better than others. The LATCH system secures a child guarantee that an airbag will not restraint during driving or in a crash. Depending on where you place the deploy under some unusual LATCH attachments on the child child restraint and the size of the circumstance, even though it is restraint are used to attach the child child restraint, you may not be able restraint to the anchors in the turned off. to access adjacent seat belts or (Continued) LATCH anchors for additional Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 85 vehicle. The LATCH system is When installing a child restraint with Not all vehicle seating positions designed to make installation of a a top tether, you must also use have lower anchors. In this case, child restraint easier. either the lower anchors or the seat the seat belt must be used (with top In order to use the LATCH system in belts to properly secure the child tether where available) to secure your vehicle, you need a child restraint. A child restraint must the child restraint. never be installed using only the top See Securing Child Restraints (With restraint that has LATCH 0 attachments. LATCH-compatible tether and anchor. the Seat Belt in the Rear Seat) 92 rear-facing and forward-facing child The LATCH anchorage system can or Securing Child Restraints (With the Seat Belt in the Front Seat) seats can be properly installed be used until the combined weight 0 using either the LATCH anchors or of the child plus the child restraint is 94. the vehicle’s seat belts. Do not use 29.5 kg (65 lbs). Use the seat belt Lower Anchors both the seat belts and the LATCH alone instead of the LATCH anchorage system to secure a anchorage system once the rear-facing or forward-facing combined weight is more than child seat. 29.5 kg (65 lbs). Booster seats use the vehicle’s seat See Securing Child Restraints (With belts to secure the child and the the Seat Belt in the Rear Seat) 0 92 booster seat. If the manufacturer or Securing Child Restraints (With recommends that the booster seat the Seat Belt in the Front Seat) be secured with the LATCH system, 0 94. this can be done as long as the Child restraints built after March booster seat can be positioned 2014 will be labeled with the properly and there is no interference specific child weight up to which the with the proper positioning of the LATCH system can be used to lap-shoulder belt on the child. install the restraint. Lower anchors (1) are metal bars Make sure to follow the instructions The following explains how to attach built into the vehicle. There are two that came with the child restraint, a child restraint with these lower anchors for each LATCH and also the instructions in this attachments in the vehicle. manual. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

86 Seats and Restraints seating position that will The child restraint may have a Lower Anchor and Top Tether accommodate a child restraint with single tether (3) or a dual tether (4). Anchor Locations lower attachments (2). Either will have a single attachment hook (2) to secure the top tether to Top Tether Anchor the anchor. Some child restraints that have a top tether are designed for use with or without the top tether being attached. Others require the top tether always to be attached. In Canada, the law requires that forward-facing child restraints have a top tether, and that the tether be attached. Be sure to read and follow the instructions for your child restraint. I : Seating positions with top tether anchors. A top tether (3,4) is used to secure the top of the child restraint to the H : Seating positions with two lower vehicle. A top tether anchor is built anchors. into the vehicle. The top tether attachment hook (2) on the child restraint connects to the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 87 To assist in locating the lower The top tether anchors are on the Securing a Child Restraint anchors, each seating position with back of the rear seatbacks. Be sure Designed for the LATCH lower anchors has two labels, near to use an anchor on the same side System the crease between the seatback of the vehicle as the seating and the seat cushion. position where the child restraint will be placed. { Warning Do not secure a child restraint in a If a LATCH-type child restraint is position without a top tether anchor not attached to anchors, the child if a national or local law requires restraint will not be able to protect that the top tether be attached, or if the child correctly. In a crash, the the instructions that come with the child could be seriously injured or child restraint say that the top tether killed. Install a LATCH-type child To assist in locating the top tether must be attached. restraint properly using the anchors, the top tether anchor According to accident statistics, anchors, or use the vehicle's seat symbol is on the trim near the children and infants are safer when belts to secure the restraint, anchor. properly restrained in a child following the instructions that restraint system or infant restraint came with the child restraint and system secured in a rear seating the instructions in this manual. position. See Where to Put the Restraint 0 83 for additional information. { Warning

To reduce the risk of serious or fatal injuries during a crash, do not attach more than one child restraint to a single anchor. Attaching more than one child (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

88 Seats and Restraints

Warning (Continued) Warning (Continued) Caution (Continued)

restraint to a single anchor could tightened around a child’s neck, Do not fold the rear seatback cause the anchor or attachment the only way to loosen the belt is when the seat is occupied. Do not to come loose or even break to cut it. fold the empty rear seat with a during a crash. A child or others Buckle any unused seat belts seat belt buckled. This could could be injured. behind the child restraint so damage the seat belt or the seat. children cannot reach them. Pull Unbuckle and return the seat belt the shoulder belt all the way out to its stowed position, before folding the seat. { Warning of the retractor to set the lock, and tighten the belt behind the Children can be seriously injured child restraint after the child If you need to secure more than one or strangled if a shoulder belt is restraint has been installed. child restraint in the rear seat, see wrapped around their neck. The Where to Put the Restraint 0 83. shoulder belt can tighten but This system is designed to make cannot be loosened if it is locked. Caution installation of child restraints easier. The shoulder belt locks when it is When using lower anchors, do not pulled all the way out of the Do not let the LATCH use the vehicle's seat belts. Instead retractor. It unlocks when the attachments rub against the use the vehicle's anchors and child shoulder belt is allowed to go all vehicle’s seat belts. This may restraint attachments to secure the the way back into the retractor, damage these parts. If necessary, restraints. Some restraints also use but it cannot do this if it is move buckled seat belts to avoid another vehicle anchor to secure a top tether. wrapped around a child’s neck. rubbing the LATCH attachments. If the shoulder belt is locked and (Continued) 1. Attach and tighten the lower (Continued) attachments to the lower anchors. If the child restraint does not have lower attachments or the desired Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 89 seating position does not have child restraint 2.3. Route, attach, and tighten lower anchors, secure the child manufacturer instructions. the top tether according restraint with the top tether and See Seat Adjustment to your child restraint the seat belts. Refer to the 0 49. instructions and the child restraint manufacturer 1.3. Attach and tighten the following instructions: instructions and the lower attachments on the instructions in this manual. child restraint to the lower 1.1. Find the lower anchors anchors. for the desired seating 2. If the child restraint position. manufacturer recommends that 1.2. Put the child restraint on the top tether be attached, the seat. attach and tighten the top For rear outboard seating tether to the top tether anchor, positions, if the head if equipped. Refer to the child restraint interferes with restraint instructions and the If the position you are the proper installation of following steps: using does not have a the child restraint, the 2.1. Find the top tether headrest or head restraint head restraint may be anchor. and you are using a single tether, route the removed. See “Head 2.2. Remove the cargo cover tether over the seatback. Restraint Removal and before installing the top Reinstallation” at the end tether. Place the cargo of this section. cover on the floor of the When installing a cargo area. The cargo rear-facing child restraint, cover should remain off it may be necessary to while the top tether is move the front seat in use. forward to properly install the child restraint per the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

90 Seats and Restraints headrest or head restraint check, grasp the child restraint and route the tether at the LATCH path and attempt under the headrest or to move it side to side and head restraint and in back and forth. There should between the headrest or be no more than 2.5 cm (1 in) of head restraint posts. movement for proper installation. Head Restraint Removal and If the position you are Reinstallation using does not have a The rear outboard head restraints headrest or head restraint can be removed if they interfere with and you are using a dual the proper installation of the child tether, route the tether restraint. over the seatback. To remove the head restraint: If the position you are 1. Partially fold the seatback using has an adjustable forward. See Rear Seats 0 56 headrest or head restraint for additional information. and your are using a dual tether, raise the headrest or head restraint and route the tether under the headrest or head restraint and around the headrest If the position you are or head restraint posts. using has an adjustable 3. Before placing a child in the headrest or head restraint child restraint, make sure it is and you are using a securely held in place. To single tether, raise the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 91 1. Insert the head restraint posts { Warning into the holes in the top of the seatback. The notches on the With head restraints that are not posts must face the driver side installed and adjusted properly, of the vehicle. there is a greater chance that occupants will suffer a neck/ 2. Push the head restraint down. spinal injury in a crash. Do not If necessary, press the height drive until the head restraints for adjustment release button to all occupants are installed and further lower the head restraint. adjusted properly. See Rear Seats. 3. Try to move the head restraint 2. Press both buttons on the head To reinstall the head restraint: to make sure that it is locked in restraint posts at the same place. time, and pull up on the head restraint. Replacing LATCH System 3. Store the head restraint in a Parts After a Crash secure place. 4. When the child restraint is { Warning removed, reinstall the head A crash can damage the LATCH restraint before the seating system in the vehicle. A damaged position is used. LATCH system may not properly secure the child restraint, resulting in serious injury or even death in a crash. To help make sure the LATCH system is (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

92 Seats and Restraints If the child restraint has the LATCH 1. Put the child restraint on Warning (Continued) system, see Lower Anchors and the seat. Tethers for Children (LATCH working properly after a crash, 0 For outboard second row System) 84 for how and where to seating positions, remove the see your dealer to have the install the child restraint using system inspected and any seat belt from the guide. Do not LATCH. If a child restraint is secure the child restraint with necessary replacements made as secured in the vehicle using a seat soon as possible. the seat belt routed through the belt and it uses a top tether, see guide. Lower Anchors and Tethers for 0 When installing a rear-facing If the vehicle has the LATCH system Children (LATCH System) 84 for child restraint, it may be and it was being used during a top tether anchor locations. necessary to move the front crash, new LATCH system parts Do not secure a child seat in a seat forward to properly install may be needed. position without a top tether anchor the child restraint per the child New parts and repairs may be if a national or local law requires restraint manufacturer necessary even if the LATCH that the top tether be anchored, or if instructions. system was not being used at the the instructions that come with the If the head restraint interferes time of the crash. child restraint say that the top strap must be anchored. with the proper installation of the child restraint, the head Securing Child Restraints If the child restraint or vehicle seat restraint may be removed. See (With the Seat Belt in the position does not have the LATCH "Head Restraint Removal and Rear Seat) system, you will be using the seat Reinstallation" under Lower belt to secure the child restraint. Be Anchors and Tethers for When securing a child restraint with sure to follow the instructions that Children (LATCH System) 0 84. the seat belts in a rear seat position, came with the child restraint. 2. Pick up the latch plate, and run study the instructions that came with If more than one child restraint the child restraint to make sure it is the lap and shoulder portions needs to be installed in the rear of the vehicle's seat belt compatible with this vehicle. seat, be sure to read Where to Put the Restraint 0 83. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 93 through or around the restraint. The child restraint instructions will show you how.

4. Pull the shoulder belt all the 5. To tighten the belt, push down way out of the retractor to set on the child restraint, pull the the lock. When the retractor shoulder portion of the belt to lock is set, the belt can be tighten the lap portion of the 3. Push the latch plate into the tightened but not pulled out of belt, and feed the shoulder belt buckle until it clicks. the retractor. back into the retractor. When installing a forward-facing child Position the release button on restraint, it may be helpful to the buckle, away from the child restraint system, so that the use your knee to push down on the child restraint as you seat belt could be quickly tighten the belt. unbuckled if necessary. Try to pull the belt out of the retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 4 and 5. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

94 Seats and Restraints 6. If the child restraint has a top System) 0 84 for additional tether, follow the child restraint information on installing the head { Warning manufacturer's instructions restraint properly. regarding the use of the top A child in a rear-facing child tether. See Lower Anchors and Securing Child Restraints restraint can be seriously injured or killed if the front outboard Tethers for Children (LATCH (With the Seat Belt in the System) 0 84. passenger frontal airbag inflates. Front Seat) This is because the back of the 7. Before placing a child in the rear-facing child restraint would child restraint, make sure it is This vehicle has airbags. A rear be very close to the inflating securely held in place. To seat is a safer place to secure a airbag. A child in a forward-facing check, grasp the child restraint forward-facing child restraint. See at the seat belt path and Where to Put the Restraint 0 83. child restraint can be seriously injured or killed if the front attempt to move it side to side In addition, the vehicle has a and back and forth. When the outboard passenger frontal airbag passenger sensing system which is inflates and the passenger seat is child restraint is properly designed to turn off the front in a forward position. installed, there should be no outboard passenger frontal airbag more than 2.5 cm (1 in) of and knee airbag (if equipped) under Even if the passenger sensing movement. certain conditions. system has turned off the front To remove the child restraint, See Passenger Sensing System outboard passenger airbag(s), no unbuckle the vehicle seat belt and 0 72 and Passenger Airbag Status system is fail-safe. No one can let it return to the stowed position. Indicator 0 115 for more information, guarantee that an airbag will not If the top tether is attached to a top including important safety deploy under some unusual tether anchor, disconnect it. information. circumstance, even though the If the head restraint was removed, Never put a rear-facing child seat in airbag(s) are off. reinstall it before the seating the front. This is because the risk to Secure rear-facing child restraints position is used. See "Head the rear-facing child is so great if the in a rear seat, even if the airbag deploys. Restraint Removal and airbag(s) are off. If you secure a Reinstallation" under Lower Anchors and Tethers for Children (LATCH (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Seats and Restraints 95 When using the lap-shoulder belt to through or around the restraint. Warning (Continued) secure the child restraint in this The child restraint instructions position, follow the instructions that will show you how. forward-facing child restraint in came with the child restraint and the the front outboard passenger following instructions: seat, always move the seat as far back as it will go. It is better to 1. Move the seat as far back as it secure the child restraint in a will go before securing the rear seat. forward-facing child restraint. Move the seat upward or the See Passenger Sensing System seatback to an upright position, 0 72 for additional information. if needed, to get a tight installation of the child restraint. If the child restraint uses a top tether, see Lower Anchors and When the passenger sensing Tethers for Children (LATCH system has turned off the front System) 0 84 for top tether anchor outboard passenger frontal locations. airbag and knee airbag (if 4. Push the latch plate into the equipped), the off indicator on buckle until it clicks. Do not secure a child seat in a the passenger airbag status position without a top tether anchor Position the release button on indicator should light and stay if a national or local law requires the buckle, away from the child lit when you start the vehicle. that the top tether be anchored, or if restraint system, so that the See Passenger Airbag Status the instructions that come with the seat belt could be quickly Indicator 0 115. child restraint say that the top strap unbuckled if necessary. must be anchored. 2. Put the child restraint on the seat. In Canada, the law requires that forward-facing child restraints have 3. Pick up the latch plate, and run a top tether, and that the tether be the lap and shoulder portions attached. of the vehicle's seat belt Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

96 Seats and Restraints 7. Before placing a child in the child restraint, make sure it is securely held in place. To check, grasp the child restraint at the seat belt path and attempt to move it side to side and back and forth. When the child restraint is properly installed, there should be no more than 2.5 cm (1 in) of movement. If the airbags are off, the off 5. Pull the shoulder belt all the 6. To tighten the belt, push down indicator in the passenger airbag way out of the retractor to set on the child restraint, pull the status indicator will come on and the lock. When the retractor shoulder portion of the belt to stay on when the vehicle is started. lock is set, the belt can be tighten the lap portion of the If a child restraint has been installed tightened but not pulled out of belt, and feed the shoulder belt and the on indicator is lit, see “If the the retractor. back into the retractor. When On Indicator Is Lit for a Child installing a forward-facing child Restraint” under Passenger Sensing restraint, it may be helpful to System 0 72. use your knee to push down on the child restraint as you To remove the child restraint, tighten the belt. unbuckle the vehicle seat belt and let it return to the stowed position. Try to pull the belt out of the retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 5 and 6. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Storage 97 Storage Storage Compartments Storage Compartments Storage Compartments ...... 97 { Warning Instrument Panel Storage ...... 97 Glove Box ...... 97 Do not store heavy or sharp Cupholders ...... 98 objects in storage compartments. Underseat Storage ...... 98 In a crash, these objects may Center Console Storage ...... 98 cause the cover to open and could result in injury. Additional Storage Features Cargo Cover ...... 99 Pull up on the handle to open. Cargo Management System . . . 99 Instrument Panel Storage Convenience Net ...... 100 First Aid Kit ...... 100 Glove Box Roof Rack System Lift up on the glove box lever to open it. Roof Rack System ...... 100

Pull the handle to open. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

98 Storage Cupholders Underseat Storage Center Console Storage

If equipped, pull the rear seat If equipped, there is storage under For vehicles with center console armrest down to access. the front passenger seat. Lift the storage, press the button and slide end of the tray and pull it forward to rearward to open. open. Push it in toward the seat to close. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Storage 99 Additional Storage Features Cargo Cover

{ Warning

An unsecured cargo cover could strike people in a sudden stop or turn, or in a crash. Store the cargo cover securely or remove it from the vehicle. If equipped, use the cargo cover to Pull the strap to lift. cover items in the rear of the vehicle. { Warning To install, hang the loops on the liftgate anchors. Do not place objects on the cargo cover. Sudden stops or turns can Cargo Management cause objects to be thrown in the System vehicle. You or others could be injured. This vehicle has a cargo management system in the rear.

Fold the load floor. Place the hook from the load floor inside the hook on the side trim. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

100 Storage Convenience Net First Aid Kit Roof Rack System

{ Warning

If something is carried on top of the vehicle that is longer or wider than the roof rack — like paneling, plywood, or a mattress — the wind can catch it while the vehicle is being driven. The item being carried could be violently torn off, and this could cause a collision and damage the vehicle. Never carry something longer or wider The vehicle may have a If equipped, the first aid kit is than the roof rack on top of the convenience net. stowed in the side rear storage vehicle unless using a GM The net is used to store small loads compartment. certified accessory carrier. and should not be used for heavy loads. For vehicles with a roof rack, the rack can be used to load items. For roof racks that do not have crossrails included, GM Certified crossrails can be purchased as an accessory. See your dealer for additional information. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Storage 101

Caution

Loading cargo on the roof rack that weighs more than 75 kg (165 lb) or hangs over the rear or sides of the vehicle may damage the vehicle. Load cargo so that it rests evenly between the crossrails, making sure to fasten cargo securely.

To prevent damage or loss of cargo when driving, check to make sure crossrails and cargo are securely fastened. Loading cargo on the roof rack will make the vehicle’s center of gravity higher. Avoid high speeds, sudden starts, sharp turns, sudden braking, or abrupt maneuvers; otherwise it may result in loss of control. If driving for a long distance, on rough roads, or at high speeds, occasionally stop the vehicle to make sure the cargo remains in its place. Do not exceed the maximum vehicle capacity when loading the vehicle. See Vehicle Load Limits 0 162. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

102 Instruments and Controls Airbag Readiness Light ...... 115 Vehicle Messages Instruments and Passenger Airbag Status Vehicle Messages ...... 127 Controls Indicator ...... 115 Engine Power Messages . . . . . 128 Charging System Light ...... 116 Vehicle Speed Messages . . . . . 128 Malfunction Indicator Lamp Vehicle Personalization Controls (Check Engine Light) ...... 116 Vehicle Personalization ...... 128 Steering Wheel Adjustment . . . 103 Brake System Warning Steering Wheel Controls ...... 103 Light ...... 118 Universal Remote System Antilock Brake System (ABS) Heated Steering Wheel ...... 103 Universal Remote System . . . . 134 Warning Light ...... 119 Horn ...... 103 Universal Remote System Lane Departure Warning Windshield Wiper/Washer . . . . 103 Programming ...... 134 (LDW) Light ...... 119 Rear Window Wiper/ Universal Remote System Vehicle Ahead Indicator ...... 120 Washer ...... 105 Operation ...... 137 Compass ...... 106 Traction Off Light ...... 120 Clock ...... 107 StabiliTrak OFF Light ...... 120 Power Outlets ...... 107 Traction Control System (TCS)/ StabiliTrak Light ...... 120 Warning Lights, Gauges, and Tire Pressure Light ...... 121 Indicators Engine Oil Pressure Light . . . . 121 Warning Lights, Gauges, and Low Fuel Warning Light ...... 122 Indicators ...... 108 Immobilizer Light ...... 122 Instrument Cluster ...... 109 High-Beam On Light ...... 122 Speedometer ...... 111 Front Fog Lamp Light ...... 122 Odometer ...... 112 Lamps On Reminder ...... 123 Trip Odometer ...... 112 Cruise Control Light ...... 123 Tachometer ...... 112 Information Displays Fuel Gauge ...... 112 Engine Coolant Temperature Driver Information Center (DIC) Gauge ...... 113 (Base Level) ...... 123 Seat Belt Reminders ...... 114 Driver Information Center (DIC) (Uplevel) ...... 125 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 103 Controls Do not adjust the steering wheel The steering wheel takes about while driving. three minutes to start heating. Steering Wheel Steering Wheel Controls Horn Adjustment The infotainment system can be Press a on the steering wheel pad operated by using the steering to sound the horn. wheel controls. See "Steering Wheel Controls" in the infotainment Windshield Wiper/Washer manual. Heated Steering Wheel

The windshield wiper/washer lever is on the right side of the steering To adjust the steering wheel: column. 1. Pull the lever down. Move the lever to one of the 2. Move the steering wheel up following positions: or down. HI : Use for fast wipes. 3. Pull or push the steering wheel LO : Use for slow wipes. closer or away from you. 4. Lift the lever up to lock the ( : If equipped, press to turn on or steering wheel in place. off. A light on the button displays when the feature is turned on. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

104 Instruments and Controls depending on how long the windshield washer had been { Warning activated. See Washer Fluid 0 216 for information on filling the In freezing weather, do not use windshield washer fluid reservoir. the washer until the windshield is warmed. Otherwise the washer Wipe Parking fluid can form ice on the windshield, blocking your vision. INT : Use this setting for intermittent If the ignition is turned off while the wipes or Rainsense™, if equipped. wipers are on LO, HI, or INT, they For intermittent wipes, move the will immediately stop. Clear snow and ice from the wiper windshield wiper lever to INT. Turn If the windshield wiper lever is then blades before using them. If frozen the x INT band up for more moved to OFF before the driver to the windshield, carefully loosen or frequent wipes or down for less door is opened or within 10 minutes, thaw them. Damaged wiper blades frequent wipes. the wipers will restart and move to should be replaced. See Wiper the base of the windshield. Blade Replacement 0 221. If equipped with Rainsense wipes, see “Rainsense” later in this section. If the ignition is turned off while the Heavy snow or ice can overload the wipers are performing wipes due to wiper motor. A circuit breaker will OFF : Use to turn the wipers off. windshield washing or Rainsense stop the motor until it cools down. wipes, the wipers continue to run 1X : For a single wipe, briefly move Rainsense the wiper lever down. For several until they reach the base of the ™ wipes, hold the wiper lever down. windshield. If equipped with Rainsense, a sensor near the top center of the b : Pull the windshield wiper lever windshield detects the amount of toward you to spray windshield water on the windshield and washer fluid and activate the wipers. controls the frequency of the The wipers will continue until the windshield wiper. lever is released or the maximum wash time is reached. When the Keep the sensor free from debris to windshield wiper lever is released, allow for best system performance. additional wipes may occur Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 105 INT : When enabled, move the With Rainsense, if the transmission OFF : The rear wiper turns off when windshield wiper lever to INT. Turn is in N (Neutral) and the vehicle the button is returned to the middle the x INT band on the wiper lever speed is very slow, the wipers will position. to adjust the sensitivity. automatically stop at the base of the INT : Press the lower portion of the windshield. button for rear intermittent wipes. The wiper operations return to m= : Push the windshield wiper normal when the transmission is no lever forward to spray washer fluid longer in N (Neutral) or the vehicle on the rear window. The lever speed has increased. returns to its starting position when released. Rear Window Wiper/ . Turn the band up for more Washer Rear Wiper Arm Assembly sensitivity to moisture. Protection The rear wiper/washer controls are When using an automatic car wash, . Turn the band down for less on the end of the windshield wiper sensitivity to moisture. move the rear wiper control to OFF lever. to disable the rear wiper. In some . Move the windshield wiper lever vehicles, if the transmission is in out of the INT position to N (Neutral) and the vehicle speed is deactivate Rainsense. very slow, the rear wiper will Wiper Arm Assembly Protection automatically park under the rear spoiler. When using an automatic car wash, move the windshield wiper lever to The wiper operations return to OFF. This disables the automatic normal when the transmission is no longer in N (Neutral) or the vehicle Rainsense windshield wipers and/or ON : Press the upper portion of the speed has increased. manual windshield wipers. button for continuous rear window wipes. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

106 Instruments and Controls Reverse Gear Wipes Setting the Compass Zone If the rear wiper control is off, the Under certain circumstances, such rear wiper will automatically operate as during a long trip or moving to a continuously when the shift lever is new area, the compass zone will in R (Reverse), and the front need to be reset. If the compass is windshield wiper is performing low not set to the correct zone, it may or high speed wipes. If the rear give false readings. The compass wiper control is off, the shift lever is zone should be set to the area in in R (Reverse), and the front which the vehicle is currently windshield wiper is performing traveling. interval wipes, then the rear wiper Use the DIC buttons to set the automatically performs interval compass zone: wipes. 3. Find the vehicle's current 1. While the vehicle is in P (Park), This feature can be changed. See location and zone number on press the MENU button to Vehicle Personalization 0 128. the map. Zones 1 through 15 display the DIC menu. are available. The windshield washer reservoir is 2. Press and hold SET/CLR while used for the windshield and the rear 4. Use to change to the the Set Area display is active. w x window. Check the fluid level in the correct zone number. reservoir if either washer is not 5. Press SET/CLR to confirm the working. See Washer Fluid 0 216. setting. Compass The vehicle may have a compass display in the Driver Information Center (DIC). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 107 Clock Power Outlets The indicator light does not come on when the ignition is off or if the Setting the Time and Date Power Outlet 110/120 Volt equipment is not fully seated into To set the time or date: Alternating Current the outlet. 1. Select Settings from the Home If equipped, this power outlet is on If equipment is connected using Page, then select Time the rear of the center console. It can more than 150 watts or a system and Date. be used to plug in electrical fault is detected, a protection circuit equipment that uses a maximum shuts off the power supply and the 2. Select the desired function. limit of 150 watts. indicator light turns off. To reset the circuit, unplug the item and plug it To set the time or date, touch or « back in or turn the Retained ª to change the hour, minutes, Accessory Power (RAP) off and AM, PM, day, month, or year. then back on. See Retained To change the 12-24 Hr setting, Accessory Power (RAP) 0 171. The touch 12-24 Hr. power restarts when equipment To turn Auto Set on and off, touch using 150 watts or less is plugged Auto Set. into the outlet and a system fault is not detected. If auto timing is set, the time displayed on the clock may not The power outlet is not designed for update immediately when driving and may not work properly, if the into a new time zone. following are plugged in: . Equipment with high initial peak Press q BACK to go to the last An indicator light on the outlet turns wattage such as: menu and save the changes or { to on to show it is in use. The light compressor-driven refrigerators return to the Home Page. comes on when the ignition is on and electric power tools. and equipment requiring less than 150 watts is plugged into the outlet, and no system fault is detected. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

108 Instruments and Controls . Other equipment requiring an Warning Lights, extremely stable power supply such as: Gauges, and microcomputer-controlled electric blankets, touch sensor Indicators lamps, etc. Warning lights and gauges can . Medical equipment. signal that something is wrong before it becomes serious enough to cause an expensive repair or replacement. Paying attention to the warning lights and gauges could prevent injury. Some warning lights come on briefly when the engine is started to indicate they are working. When one of the warning lights comes on and stays on while driving, or when one of the gauges shows there may be a problem, check the section that explains what to do. Waiting to do repairs can be costly and even dangerous. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 109 Instrument Cluster

Base Level Metric Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

110 Instruments and Controls

Uplevel English Shown, Metric Similar Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 111 Cluster Menu Press MENU to access the cluster Options There is an interactive display area applications. Use \ to scroll Press SET/CLR to select the in the center of the instrument through the list of available Options app. Use \ to scroll cluster. applications. Not all applications will through the items in the be available on all vehicles. Options menu. . Info app. This is where you can Unit : Press SET/CLR while Unit is view the selected Driver displayed to enter the Units menu. Information Center (DIC) Choose U.S. or metric units by displays. pressing SET/CLR while the desired See Driver Information Center item is highlighted. (DIC) (Uplevel) 0 125 or Driver Information Center (DIC) (Base Info Pages : Press SET/CLR while Use the controls to open and scroll Level) 0 123. Info Pages is displayed to enter the through the different items and Info Pages menu. Press SET/CLR displays. . Navigation to edit the list of info apps 1. SET/CLR : Press to set or . Options displayed. clear the menu item when it is See Driver Information Center (DIC) Navigation displayed. (Uplevel) 0 125 or Driver Information Press SET/CLR to select the Center (DIC) (Base Level) 0 123. 2. \ : Turn the band to scroll Navigation app. Use \ to highlight through the menu items. available options. If there is no Speedometer 3. MENU: Press to access the active route, you can resume the The speedometer shows the vehicle cluster applications. This last route and turn the voice speed in kilometers per hour (km/h) button is also used to return to prompts on/off. If there is an active and miles per hour (mph). or exit the last screen route, press SET/CLR to cancel displayed on the DIC. route guidance or turn the voice prompts on/off. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

112 Instruments and Controls Odometer engine could auto start at any time. Fuel Gauge When the indicator points to OFF, The odometer shows how far the the vehicle is off. vehicle has been driven, in either kilometers or miles. When the engine is on, the tachometer will indicate the engine’s Trip Odometer revolutions per minute (rpm). The tachometer may vary by several The trip odometer shows how far hundred rpm’s, during Auto Stop the vehicle has been driven since mode, when the engine is shutting the trip odometer was last reset. off and restarting. The trip odometer is accessed and A slight bump may be felt when the reset through the Driver Information transmission is determining the Center (DIC). most fuel efficient operating range. See Driver Information Center (DIC) Metric Uplevel Shown (Uplevel) 0 125 or Driver Information Caution Center (DIC) (Base Level) 0 123. If the engine is operated with the Tachometer rpm’s in the warning area at the The tachometer displays the engine high end of the tachometer, the speed in revolutions per vehicle could be damaged, and minute (rpm). the damage would not be covered by the vehicle warranty. Do not For vehicles with the Stop/Start operate the engine with the rpm’s system, when the ignition is on, the in the warning area. tachometer indicates the vehicle status. When pointing to AUTO STOP, the engine is off but the vehicle is on and can move. The Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 113 Here are four things that some Engine Coolant owners ask about. None of these show a problem with the fuel gauge: Temperature Gauge . At the service station, the fuel pump shuts off before the gauge reads full. . It takes a little more or less fuel to fill up than the gauge indicated. For example, the gauge indicated the tank was half full, but it actually took a little more or less than half the English Uplevel Shown tank's capacity to fill the tank. When the ignition is on, the fuel . The gauge moves a little while gauge indicates about how much turning a corner or speeding up. Metric Base Level Shown fuel is left in the tank. . The gauge takes a few seconds An arrow on the fuel gauge to stabilize after the ignition is indicates the side of the vehicle the turned on, and goes back to fuel door is on. empty when the ignition is When the indicator nears empty, the turned off. low fuel light comes on. There is a small amount of fuel left, but the fuel tank should be filled soon. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

114 Instruments and Controls Seat Belt Reminders Passenger Seat Belt Reminder Light Driver Seat Belt Reminder Light The vehicle may also have a passenger seat belt reminder light. There is a driver seat belt reminder light on the instrument cluster.

English Uplevel Shown When the vehicle is started, this light flashes and a chime may come This gauge shows the engine When the vehicle is started, this on to remind passengers to fasten coolant temperature. light flashes and a chime may come their seat belt. Then the light stays If the pointer moves toward the on to remind the driver to fasten on solid until the belt is buckled. their seat belt. Then the light stays warning area at the high end of the This cycle continues several times if gauge, the engine is too hot. on solid until the belt is buckled. This cycle may continue several the front passenger remains or This reading indicates the same times if the driver remains or becomes unbuckled while the thing as the warning light. It means becomes unbuckled while the vehicle is moving. that the engine coolant has vehicle is moving. If the front passenger seat belt is overheated. If the vehicle has been If the driver seat belt is buckled, buckled, neither the chime nor the operating under normal driving light comes on. conditions, pull off the road, stop the neither the light nor the chime vehicle, and turn off the engine as comes on. The front passenger seat belt soon as possible. See Engine reminder light and chime may turn Overheating 0 215. on if an object is put on the seat such as a briefcase, handbag, grocery bag, laptop, or other Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 115 electronic device. To turn off the reminder light and/or chime, remove { Warning the object from the seat or buckle the seat belt. If the airbag readiness light stays on after the vehicle is started or Airbag Readiness Light comes on while driving, it means the airbag system might not be This light shows if there is an working properly. The airbags in United States electrical problem with the airbag the vehicle might not inflate in a system. The system check includes crash, or they could even inflate the airbag sensor(s), passenger without a crash. To help avoid sensing system (if equipped), the injury, have the vehicle serviced pretensioners, the airbag modules, right away. the wiring, and the crash sensing and diagnostic module. For more information on the airbag system, Passenger Airbag Status Canada and Mexico see Airbag System 0 66. Indicator When the vehicle is started, the passenger airbag status indicator The vehicle has a passenger will light ON and OFF, or the symbol sensing system. See Passenger for on and off, for several seconds Sensing System 0 72 for important as a system check. Then, after safety information. The instrument several seconds, the status panel has a passenger airbag status indicator will light either ON or OFF, indicator. or the on or off symbol to let you The airbag readiness light comes on know the status of the front for several seconds when the outboard passenger frontal airbag vehicle is started. If the light does and knee airbag (if equipped). not come on then, have it fixed If the word ON or the on symbol is immediately. lit on the passenger airbag status indicator, it means that the front Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

116 Instruments and Controls outboard passenger frontal airbag such as the radio and air and knee airbag (if equipped) are Warning (Continued) conditioner, to help reduce the drain allowed to inflate. on the battery. Light 0 115 for more information, If the word OFF or the off symbol is including important safety Malfunction Indicator lit on the passenger airbag status information. indicator, it means that the Lamp (Check Engine passenger sensing system has Light) turned off the front outboard Charging System Light passenger frontal airbag and This light is part of the vehicle’s passenger knee airbag (if emission control on-board equipped). diagnostic system. If this light is on while the engine is running, a If, after several seconds, both status malfunction has been detected and indicator lights remain on, or if there the vehicle may require service. The are no lights at all, there may be a light should come on to show that it problem with the lights or the is working when the ignition is in passenger sensing system. See This light will come on briefly when Service Mode. See Ignition your dealer for service. the ignition is turned on, and the Positions 0 166. engine is not running, as a check to { Warning show it is working. It should go out when the engine is If the airbag readiness light ever started. If it stays on, or comes on comes on and stays on, it means while driving, there may be a that something may be wrong problem with the electrical charging with the airbag system. To help system. Have it checked by your avoid injury to yourself or others, dealer. Driving while this light is on have the vehicle serviced right could drain the battery. If a short away. See Airbag Readiness distance must be driven with the (Continued) light on, turn off all accessories, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 117 Malfunctions are often indicated by If the light is on steady : A the system before any problem is Caution (Continued) malfunction has been detected. noticeable. Being aware of the light Diagnosis and service may be and seeking service promptly when costly repairs not covered by the required. it comes on may prevent damage. vehicle warranty. This could also affect the vehicle’s ability to pass Check the following: Caution an Emissions Inspection/ . If fuel has been added to the Maintenance test. See vehicle using the capless funnel If the vehicle is driven continually Accessories and Modifications adapter, make sure that it has with this light on, the emission 0 200. been removed. See “Filling the control system may not work as Tank with a Portable Gas Can” under Filling the Tank 0 194. well, the fuel economy may be If the light is flashing : A lower, and the vehicle may not The diagnostic system can malfunction has been detected that detect if the adapter has been run smoothly. This could lead to could damage the emission control left installed in the vehicle, costly repairs that might not be system and increase vehicle allowing fuel to evaporate into covered by the vehicle warranty. emissions. Diagnosis and service the atmosphere. A few driving may be required. trips with the adapter removed To help prevent damage, reduce may turn off the light. vehicle speed and avoid hard Caution . Poor fuel quality can cause accelerations and uphill grades. inefficient engine operation and Modifications to the engine, If the light continues to flash, find a poor driveability, which may go transmission, exhaust, intake, safe place to park. Turn the vehicle away once the engine is warmed or fuel system, or the use of off and wait at least 10 seconds up. If this occurs, change the replacement tires that do not before restarting the engine. If the fuel brand. It may require at meet the original tire light is still flashing, follow the least one full tank of the proper specifications, can cause this light previous guidelines and see your fuel to turn the light off. See Fuel to come on. This could lead to dealer for service as soon as 0 193. (Continued) possible. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

118 Instruments and Controls If the light remains on, see your The vehicle may not pass Brake System Warning dealer. inspection if: Light Emissions Inspection and . The light is on when the engine is running. The vehicle brake system consists Maintenance Programs of two hydraulic circuits. If one If the vehicle requires an Emissions . The light does not come on circuit is not working, the remaining Inspection/Maintenance test, the when the ignition is in circuit can still work to stop the test equipment will likely connect to Service Mode. vehicle. For normal braking the vehicle's Data Link . Critical emission control systems performance, both circuits need to Connector (DLC). have not been completely be working diagnosed. If this happens, the vehicle would not be ready for inspection and might require several days of routine driving before the system is ready for inspection. This can happen if the 12-volt battery has recently Metric English been replaced or run down, or if The DLC is under the instrument the vehicle has been recently This light should come on briefly panel to the left of the steering serviced. when the engine is started. If it does wheel. Connecting devices that are not come on then, have it fixed so it not used to perform an Emissions See your dealer if the vehicle will will be ready to warn you if there is Inspection/Maintenance test or to not pass or cannot be made ready a problem. service the vehicle may affect for the test. When the ignition is on, the brake vehicle operation. See Add-On system warning light comes on Electrical Equipment 0 197. See when the parking brake is set. The your dealer if assistance is needed. light stays on if the parking brake does not fully release. If it stays on after the parking brake is fully Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 119 released, there is a brake problem. Antilock Brake System have antilock brakes and there is a Have the brake system inspected problem with the regular brakes. immediately. (ABS) Warning Light See Brake System Warning Light 0 118. { Warning Lane Departure Warning The brake system might not be (LDW) Light working properly if the brake system warning light is on. Driving with the brake system warning light on can lead to a This light comes on briefly when the crash. If the light is still on after engine is started. the vehicle has been pulled off If it does not, have the vehicle the road and carefully stopped, serviced by your dealer. If the system is working normally, the have the vehicle towed for If equipped, this light comes on indicator light then goes off. service. briefly while starting the vehicle. If it If the ABS light stays on, turn the does not come on, have the vehicle If the light comes on while driving, a ignition off. If the light comes on serviced. while driving, stop as soon as it is chime sounds. Pull off the road and This light is green if LDW is on and safely possible and turn the ignition stop. The pedal might be harder to ready to operate. push or go closer to the floor. off. Then start the engine again to It might also take longer to stop. reset the system. If the ABS light This light changes to amber and If the light is still on, have the stays on, or comes on again while flashes to indicate that the lane vehicle towed for service. See driving, the vehicle needs service. marking has been crossed without Towing the Vehicle 0 263. If the regular brake system warning using a turn signal in that direction. light is not on, the vehicle still has See Lane Departure Warning (LDW) brakes, but not antilock brakes. 0 192. If the regular brake system warning light is also on, the vehicle does not Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

120 Instruments and Controls Vehicle Ahead Indicator The traction off light comes on when This light comes on when the the Traction Control System (TCS) StabiliTrak system is turned off. has been turned off by pressing and If StabiliTrak is off, the Traction releasing the TCS/StabiliTrak Control System (TCS) is also off. button. If StabiliTrak and TCS are off, the This light and the StabiliTrak OFF system does not assist in controlling light come on when StabiliTrak is the vehicle. Turn on the TCS and turned off. the StabiliTrak systems, and the If equipped, this indicator will If the TCS is off, wheel spin is not warning light turns off. display green when a vehicle is limited. Adjust driving accordingly. See Traction Control/Electronic detected ahead. 0 See Traction Control/Electronic Stability Control 180. See Forward Collision Alert (FCA) Stability Control 0 180. System 0 188. Traction Control System StabiliTrak OFF Light (TCS)/StabiliTrak Light Traction Off Light

This light comes on briefly while The StabiliTrak or Traction Control This light comes on briefly while starting the engine. If it does not, System (TCS) indicator/warning starting the engine. If it does not, have the vehicle serviced by your light comes on briefly when the have the vehicle serviced by your dealer. engine is started. dealer. If the system is working normally, the indicator light then turns off. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 121 If the light does not come on, have When the Light Is On Steady Caution (Continued) the vehicle serviced by your dealer. This indicates that one or more of If the system is working normally, the tires are significantly the indicator light turns off. low can also damage the engine. underinflated. The repairs would not be covered If the light is on and not flashing, the Stop as soon as possible, and by the vehicle warranty. Check TCS, and potentially the StabiliTrak inflate the tires to the pressure value the oil level as soon as possible. system have been disabled. shown on the Tire and Loading Add oil if required, but if the oil If the indicator/warning light is on Information label. See Tire Pressure level is within the operating range and flashing, the TCS and/or the 0 242. and the oil pressure is still low, StabiliTrak system is actively have the vehicle serviced. Always working. When the Light Flashes First and Then Is On Steady follow the maintenance schedule See Traction Control/Electronic for changing engine oil. Stability Control 0 180. If the light flashes for about a minute and then stays on, there may be a problem with the TPMS. If the Tire Pressure Light problem is not corrected, the light will come on at every ignition cycle. See Tire Pressure Monitor Operation 0 245. Engine Oil Pressure Light This light should come on briefly as the engine is started. If it does not Caution For vehicles with the Tire Pressure come on, have the vehicle serviced by your dealer. Monitor System (TPMS), this light Lack of proper engine oil comes on briefly when the engine is maintenance can damage the If the light comes on and stays on, it started. It provides information engine. Driving with the engine oil means that oil is not flowing through about tire pressures and the TPMS. the engine properly. The vehicle (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

122 Instruments and Controls could be low on oil and might have Immobilizer Light This light comes on when the some other system problem. See high-beam headlamps are in use. your dealer. See Headlamp High/Low-Beam Changer 0 138. Low Fuel Warning Light Front Fog Lamp Light

The immobilizer light should come on briefly as the engine is started. If it does not come on, have the vehicle serviced by your dealer. This light comes on for a few If the system is working normally, seconds when the ignition is turned the indicator light turns off. For vehicles with front fog lamps, on as a check to indicate it is If the light stays on and the engine this light comes on when the front working. If it does not come on, does not start, there could be a fog lamps are in use. have it fixed. problem with the immobilizer The light goes out when the front The low fuel warning light comes on system. See Immobilizer Operation fog lamps are turned off. See Front 0 and a chime sounds periodically 40. Fog Lamps 0 141 for more when the vehicle is low on fuel. The information. light turns off when fuel is added to High-Beam On Light the fuel tank. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 123 Lamps On Reminder Information Displays \ : Turn the band to scroll through the items in each menu. Driver Information Center MENU : Press to display the Trip/ (DIC) (Base Level) Fuel Menu and the Vehicle Information Menu. This button is The DIC displays information about also used to return to or exit the last your vehicle. It also displays screen displayed on the DIC. warning messages if a system This light comes on when the problem is detected. See Vehicle Trip/Fuel Menu (TRIP) Items 0 exterior lamps are in use. See Messages 127. All messages Press MENU on the turn signal Exterior Lamp Controls 0 138. appear in the DIC display in the lever until the Trip/Fuel menu center of the instrument cluster. displays. Use \ to scroll through Cruise Control Light DIC Operation and Displays the menu items. Not all items are available on every vehicle. The The DIC has different displays following is a list of all possible which can be accessed by using the menu items: DIC buttons on the turn signal lever. Digital Speedometer : Displays DIC Buttons how fast the vehicle is moving in either kilometers per hour (km/h) or miles per hour (mph). The For vehicles with cruise control, the speedometer cannot be reset. cruise control light is white when the cruise control is on and ready, and Trip 1 or Trip 2, Average Fuel turns green when the cruise control Economy : Displays the current is set and active. distance traveled, in either kilometers (km) or miles (mi), from The light turns off when the cruise SET/CLR : Press to set or clear the the last reset for the trip odometer. control is turned off. See Cruise menu item displayed. The trip odometer can be reset to Control 0 182. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

124 Instruments and Controls zero by pressing and holding the Navigation : Used for the OnStar The Oil Life display must be reset SET/CLR button while the trip Turn-by-Turn guidance. See OnStar after each oil change. Do not reset odometer display is showing. Overview 0 306. the Oil Life display accidentally at Also displays the approximate any time other than when the oil has Vehicle Information Menu just been changed. It cannot be average liters per 100 kilometers (L/ (VEHICLE) Items 100 km) or miles per gallon (mpg). reset accurately until the next oil This number is based on the Press MENU on the turn signal change. To reset the engine oil life lever until the Vehicle menu is system, see Engine Oil Life System number of L/100 km (mpg) recorded 0 since the last time this menu item displayed. Use \ to scroll through 209. was reset. This number reflects only the menu items. Not all items are Tire Pressure : Displays a vehicle the approximate average fuel available on every vehicle. The with the approximate pressures of economy that the vehicle has right following is a list of all possible all four tires. Tire pressure is now, and will change as driving menu items: displayed in either kilopascal (kPa) conditions change. Reset the or in pounds per square inch (psi). Remaining Oil Life : Displays an average consumption by pressing See Tire Pressure Monitor System estimate of the oil's remaining useful SET/CLR when it is displayed. 0 244 and Tire Pressure Monitor life. If REMAINING OIL LIFE 99% is Operation 0 245. Fuel Range : Displays the displayed, that means 99% of the approximate distance the vehicle current oil life remains. Units : Move \ to change between can be driven without refueling. The When the remaining oil life is low, Metric or US when the Unit display fuel range estimate is based on an the CHANGE ENGINE OIL SOON is active. Press SET/CLR to confirm average of the vehicle's fuel message will appear on the display. the setting. This will change the economy over recent driving history The oil should be changed as soon displays on the DIC to the type of and the amount of fuel remaining in as possible. See Engine Oil 0 206. measurements you select. the fuel tank. Fuel range cannot be In addition to the engine oil life reset. system monitoring the oil life, Instantaneous Fuel Economy : additional maintenance is The center displays the approximate recommended in the Maintenance instantaneous fuel economy. Schedule in this manual. See Maintenance Schedule 0 278. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 125 Driver Information Center In cold weather the DIC display may 1. Press MENU to access the change slowly. This is normal and cluster applications. (DIC) (Uplevel) will move more quickly as the The Driver Information Center (DIC) vehicle's interior temperature rises. 2. Use \ to scroll to the Options displays information about the menu and press SET/CLR. vehicle. It also displays warning 3. Use \ to choose the Info messages if a system problem is pages. Press SET/CLR to detected. See Vehicle Messages select. 0 127. All messages appear in the DIC display in the center of the 4. Select Edit List. instrument cluster. 5. Use \ to move through the list The vehicle may also have features Use the controls to open and scroll of possible information that can be customized through the through the different items and displays. controls on the radio. See Vehicle displays. Personalization 0 128. 6. Press SET/CLR while an item SET/CLR : Press to set or clear the is highlighted to select or DIC Operation and Displays menu item displayed. deselect that item. When an item is selected, a checkmark The DIC has different displays \ : Turn the band to scroll through will appear next to it. which can be accessed by using the the items in each menu. 7. To exit, scroll to Exit and DIC buttons on the turn signal lever. MENU : Press to display the Trip/ select. The DIC displays trip, fuel, and Fuel Menu and the Vehicle vehicle system information, and Information Menu. This button is DIC Menu Items warning messages if a system also used to return to or exit the last problem is detected. screen displayed on the DIC. Press MENU on the turn signal The bottom of the DIC display lever until the Info menu is shows the position of the shift lever DIC Info Page Options displayed. Use \ scroll through the and the odometer. It may also show The info pages on the DIC can be menu items. Not all items are the direction the vehicle is driving. turned on or off through the available on every vehicle. Options app. . Digital Speedometer Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

126 Instruments and Controls . Trip A or B, Average Fuel on the number of L/100 km (mpg) When the remaining oil life is low, Economy recorded since the last time this the CHANGE ENGINE OIL SOON . Fuel Range menu item was reset. This number message will appear on the display. reflects only the approximate The oil should be changed as soon . Oil Life average fuel economy that the as possible. See Engine Oil 0 206. . Tire Pressure vehicle has right now, and will In addition to the Engine Oil Life change as driving conditions System monitoring the oil life, . Fuel Economy change. The average fuel economy additional maintenance is Digital Speedometer can be reset by pressing SET/CLR recommended in the Maintenance while the Average Fuel Economy Schedule in this manual. See The speedometer shows how fast display is showing. Maintenance Schedule 0 278 for the vehicle is moving in either more information. kilometers per hour (km/h) or miles Fuel Range Remember, the Oil Life display must per hour (mph). The speedometer This display shows the approximate cannot be reset. be reset after each oil change. It will distance the vehicle can be driven not reset itself. Also, be careful not Trip A or Trip B, Average Fuel without refueling. The fuel range to reset the Oil Life display Economy estimate is based on an average of accidentally at any time other than the vehicle’s fuel economy over when the oil has just been changed. Displays the current distance recent driving history and the traveled, in either kilometers (km) or It cannot be reset accurately until amount of fuel remaining in the fuel the next oil change. To reset the miles (mi), from the last reset for the tank. Fuel range cannot be reset. trip odometer. The trip odometer can Engine Oil Life System, press SET/ be reset to zero by pressing and Oil Life CLR while the Remaining Oil Life display is active. See Engine Oil holding the reset stem in the cluster This display shows an estimate of Life System 0 209. while the trip odometer display is the oil's remaining useful life. If OIL showing. LIFE 99% REMAINING is displayed, Tire Pressure Also displays the approximate that means 99% of the current oil The display will show a vehicle with average liters per 100 kilometers life remains. the approximate pressures of all (L/100 km) or miles per four tires. Tire pressure is displayed gallon (mpg). This number is based in either kilopascal (kPa) or pounds Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 127 per square inch (psi). Hold SET/CLR to reset the best Vehicle Messages See Tire Pressure Monitor System average fuel economy. After reset, 0 244 and Tire Pressure Monitor the best value displays until the Messages displayed on the DIC Operation 0 245 for more selected distance has been indicate the status of the vehicle or information. travelled. The display provides some action that may be needed to information on how current driving correct a condition. Multiple Fuel Economy behavior affects the running messages may appear one after The center displays the approximate average and how well recent driving another. instantaneous fuel economy as a compares to the best that has been The messages that do not require number and bar graph. Displayed achieved for the selected distance. immediate action can be above the bar graph is a running Compass acknowledged and cleared by average of fuel economy for the pressing SET/CLR. The messages most recently travelled selected The vehicle has a compass display that require immediate action cannot 0 distance. Displayed below the bar in the DIC. See Compass 106 for be cleared until that action is graph is the best average fuel more information. performed. economy that has been achieved for the selected distance. The selected All messages should be taken distance is displayed at the top of seriously; clearing the message the page as “last xxx mi/km”. does not correct the problem. Press SET/CLR to select the If a SERVICE message appears, distance or reset best value. see your dealer. Follow the instructions given in the messages. The system displays messages regarding the following topics: . Service Messages . Fluid Levels . Vehicle Security Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

128 Instruments and Controls . Brakes is driven. The vehicle may be driven Vehicle . Ride Control Systems while this message is on, but maximum acceleration and speed Personalization . Driver Assistance Systems may be reduced. Anytime this Use the audio system controls to message stays on, or displays . Cruise Control access the personalization menus repeatedly, the vehicle should be for customizing vehicle features. . Lighting and Bulb Replacement taken to your dealer for service as . Wiper/Washer Systems soon as possible. The following are all possible personalization features. Depending . Doors and Windows Vehicle Speed Messages on the vehicle, some may not be . Seat Belts available. SPEED LIMITED TO . Airbag Systems To access the personalization XXX KM/H (MPH) menus: . Engine and Transmission This message shows that the 1. Touch SETTINGS on the Home . Tire Pressure vehicle speed has been limited to Page of the infotainment . Battery the speed displayed. The limited display. speed is a protection for various Engine Power Messages propulsion and vehicle systems, 2. Touch the desired feature to such as lubrication, thermal, display a list of available ENGINE POWER IS REDUCED suspension, Teen Driver if options. equipped, or tires. This message displays when the 3. Touch to select the desired vehicle's propulsion power is feature setting. reduced. Reduced propulsion power 4. Press BACK on the center can affect the vehicle's ability to stack or touch S on the accelerate. If this message is on, infotainment display to return to but there is no observed reduction the previous menu or exit. in performance, proceed to your destination. The performance may be reduced the next time the vehicle Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 129 Personalization Menus Language Climate and Air Quality The following list of features may be Select Language, then select from Select and the following may be available: the available language(s). displayed: . Time and Date Valet Mode . Auto Fan Speed . Language To turn Valet Mode on and off, see . Auto Defog . Valet Mode “Valet Mode” under “Setting Radio . Auto Rear Defog Preferences” in the infotainment . Radio manual. . Ionizer . Vehicle Radio Auto Fan Speed . Bluetooth This feature will set the auto fan To manage the radio features, see speed. . Apple CarPlay “Radio” under “Settings” in the . Android Auto infotainment manual. Select Low, Medium, or High. . Voice Vehicle Auto Defog . Display Select and the following may be The front defog will automatically displayed: react to temperature and humidity . Rear Camera conditions that may cause fogging. . Climate and Air Quality . Return to Factory Settings Select Off or On. . Software Information . Collision/Detection Systems Auto Rear Defog . Wi-Fi . Comfort and Convenience This allows the Auto Rear Defog to . Lighting Each menu is detailed in the be turned on or off. This feature will following information. . Power Door Locks automatically turn on the rear Time and Date . Remote Lock, Unlock, Start window defogger when it is cold outside. Manually set the time and date. See Select Off or On. Clock 0 107. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

130 Instruments and Controls Ionizer . Auto Wipe in Reverse Gear previous driving position when the vehicle is shifted out of R (Reverse) This allows the Ionizer to be turned Auto Memory Recall off or on. or the engine is turned off. This feature automatically recalls Select Off or On. Select Off or On. the previously stored RKE Memory positions when entering the vehicle. Auto Wipe in Reverse Gear Collision/Detection Systems 0 See Memory Seats 51. When on and the front wiper is on, Select and the following may be Select Off or On. the rear wiper will automatically displayed: activate when the vehicle is shifted . Rear Cross Traffic Alert Easy Exit Driver Seat to R (Reverse). . Side Blind Zone Alert This feature moves the seat Select Off or On. rearward allowing the driver more Rear Cross Traffic Alert room to exit the vehicle. Lighting Select Off or On. See Rear Vision See Memory Seats 0 51. Select and the following may be Camera (RVC) 0 184. Select Off or On. displayed: Side Blind Zone Alert Chime Volume . Vehicle Locator Lights Select Off or On. See Side Blind This allows the selection of the . Exit Lighting Zone Alert (SBZA) 0 190. chime volume level. Vehicle Locator Lights Comfort and Convenience Touch + or − to adjust the volume. This feature will flash the exterior Select and the following may be Reverse Tilt Mirror lamps when K on the Remote displayed: Keyless Entry (RKE) transmitter is When on, both the driver and pressed to locate the vehicle. . Auto Memory Recall passenger outside mirrors will tilt . Easy Exit Driver Seat downward when the vehicle is Select Off or On. shifted to R (Reverse) to improve . Chime Volume visibility of the ground near the rear . Reverse Tilt Mirror wheels. They will return to their Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 131 Exit Lighting Select Off, All Doors, or Driver Door. Remote Lock Feedback This allows the selection of how Delayed Door Lock This allows selection of what type of long the exterior lamps stay on feedback is given when locking the when leaving the vehicle when it is When on, this feature will delay the vehicle with the RKE transmitter. dark outside. locking of the doors. To override the delay, press the power door lock Select Off, Lights and Horn, Lights Select Off, 30 Seconds, 60 Seconds, switch on the door. Only, or Horn Only. or 120 Seconds. Select Off or On. Remote Door Unlock Power Door Locks Remote Lock, Unlock, Start This allows selection of which doors Select and the following may be will unlock when pressing K on the displayed: Select and the following may be displayed: RKE transmitter. . Unlocked Door Anti Lock Out . Remote Unlock Light Feedback When set to Driver Door, the driver . Auto Door Unlock door will unlock the first time K is . Remote Lock Feedback . Delayed Door Lock pressed and all doors will unlock . Remote Door Unlock when K is pressed a second time. Unlocked Door Anti Lock Out . Remote Start Auto Heat Seats When set to All Doors, all of the doors will unlock at the first press When on, this feature will keep the . Passive Door Unlock driver door from locking when the of K. door is open. If Off is selected, the . Passive Door Lock Select All Doors or Driver Door. Delayed Door Lock menu will be . Remote Left in Vehicle Alert available. Remote Start Auto Heat Seats Remote Unlock Light Feedback Select Off or On. If equipped and turned on, this When on, the exterior lamps will Auto Door Unlock feature will turn on the heated seats flash when unlocking the vehicle when using remote start on This allows selection of which of the with the RKE transmitter. cold days. doors will automatically unlock when Select Off or Flash Lights. See Heated Front Seats 0 53 and the vehicle is shifted into P (Park). Remote Vehicle Start 0 33. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

132 Instruments and Controls Select Off or On. . Device Management Text Message Alerts Passive Door Unlock . Ringtones This allows the feature to be turned on or off. This allows the selection of what . Voice Mail Numbers doors will unlock when using the . Text Message Alerts Select Off or On. button on the driver door to unlock Apple CarPlay the vehicle. Pair New Device Select and the following may Select All Doors or Driver Door. Select to pair a new device. See “Pairing” in “Infotainment Controls” display: Passive Door Lock under “Bluetooth” in the infotainment . Apple CarPlay manual. This allows passive locking to be . Manage Apple CarPlay Devices turned on or off and selects Device Management feedback. See Remote Keyless Apple CarPlay 0 Select to connect to a different Entry (RKE) System Operation 27. This feature allows Apple devices to phone source, disconnect a phone, be connected to the infotainment Select Off, On with Horn or delete a phone. Chirp, or On. system through a USB port. Ringtones Remote Left in Vehicle Alert Select Off or On. Touch to change the ring tone for Manage Apple CarPlay Devices This feature sounds an alert when the specific phone. The phone does the RKE transmitter is left in the not need to be connected to change Select to manage Apple devices. vehicle. This menu also enables the ring tone. Apple CarPlay must be on for this Remote No Longer in Vehicle Alert. feature to be accessed. Select Off or On. Voice Mail Numbers This feature displays the voice mail Android Auto Bluetooth number for all connected phones. Select and the following may Select and the following may be To change the voice mail number, display: touch the edit icon. Type a new displayed: . Android Auto number, then touch SAVE. . Pair New Device . Manage Android Auto Devices Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 133 Android Auto Prompt Length Turn Display Off This feature allows Android devices This feature adjusts the voice Select to turn the display off. Touch to be connected to the infotainment prompt length. anywhere on the infotainment system through a USB port. Select Short or Long. display area or press any controls Select Off or On. on the radio center stack to turn the Audio Feedback Speed display on. Manage Android Auto Devices This feature adjusts the audio Rear Camera Select to manage Android devices. feedback speed. Select and the following may be Android Auto must be on for this Select Slow, Medium, or Fast. feature to be accessed. displayed: Display What Can I Say? Tips Guidance Lines Voice “ ” . This feature gives tips on what to . Rear Park Assist Symbols Select and the following may be say when using voice recognition. displayed: Guidance Lines Select Off or On. . Confidence Threshold Select to turn Off or On. See Rear Display 0 . Prompt Length Vision Camera (RVC) 184. Select and the following may be . Audio Feedback Speed Rear Park Assist Symbols displayed: . Display “What Can I Say?” Tips Select to turn Off or On. . Calibrate Touchscreen Return to Factory Settings Confidence Threshold . Turn Display Off This feature allows the adjustment Select and the following may be of the sensitivity of the speech Calibrate Touchscreen displayed: recognition system. Select to calibrate the touchscreen, . Restore Vehicle Settings then follow the prompts. Select Confirm More or . Clear All Private Data Confirm Less. . Restore Radio Settings Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

134 Instruments and Controls Restore Vehicle Settings Wi-Fi Universal Remote This allows selection of restoring Select and the following may System vehicle settings. display: See Radio Frequency Statement Select Restore or Cancel. . Wi-Fi 0 302. Clear All Private Data . Manage Wi-Fi Networks This allows selection to clear all Wi-Fi Universal Remote System private information from the vehicle. This feature allows Wi-Fi networks Programming Select Delete or Cancel. to be turned off or on. Restore Radio Settings Select Off or On. This allows selection to restore Manage Wi-Fi Networks radio settings. Select to manage Wi-Fi networks. Select Restore or Cancel. Wi-Fi must be on for this feature to be accessed. Software Information Select to view or update the infotainment system current software information.

If equipped, these buttons are in the overhead console. This system can replace up to three remote control transmitters used to activate devices such as garage door openers, security systems, and home automation devices. These Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 135 instructions refer to a garage door Make sure the hand-held transmitter system buttons to be used to opener, but can be used for other has a new battery for quick and operate the garage door. Do devices. accurate transmission of the not release either button until Do not use the Universal Remote radio-frequency signal. the indicator light changes from system with any garage door opener a slow to a rapid flash. Then Programming the Universal release both buttons. that does not have the stop and Remote System reverse feature. This includes any Some garage door openers garage door opener model For questions or programming help, may require substitution of manufactured before April 1, 1982. see www.homelink.com/gm or call Step 2 with the procedure 1-800-355-3515. Read these instructions completely under “Radio Signals for before programming the Universal Programming involves Canada and Some Gate Remote system. It may help to have time-sensitive actions, and may time Operators” later in this section. another person assist with the out causing the procedure to be 3. Press and hold the newly programming process. repeated. programmed Universal Remote Keep the original hand-held To program up to three devices: system button for five seconds while watching the indicator transmitter for use in other vehicles 1. Hold the end of the hand-held as well as for future programming. light and garage door transmitter about 3 to 8 cm (1 activation. Erase the programming when to 3 in) away from the vehicle ownership is terminated. Universal Remote system . If the indicator light stays on See “Erasing Universal Remote buttons with the indicator light continuously or the garage System Buttons” later in this in view. The hand-held door moves when the section. transmitter was supplied by the button is pressed, then To program a garage door opener, manufacturer of the garage programming is complete. park outside directly in line with and door opener receiver. There is no need to complete Steps 4–6. facing the garage door opener 2. At the same time, press and receiver. Clear all people and hold both the hand-held . If the indicator light does objects near the garage door. transmitter button and one of not come on or the garage the three Universal Remote door does not move, a Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

136 Instruments and Controls second button press may The name and color of the Repeat the process for be required. For a second button may vary by programming the two remaining time, press and hold the manufacturer. buttons. newly programmed button 5. Press and release the Learn or for five seconds. If the light Radio Signals for Canada and Smart button. Step 6 must be Some Gate Operators stays on or the garage door completed within 30 seconds of moves, programming is pressing this button. For questions or programming help, complete. see www.homelink.com/gm or call 6. Inside the vehicle, press and 1-800-355-3515. . If the indicator light blinks hold the newly programmed rapidly for two seconds, Universal Remote system Canadian radio-frequency laws and then changes to a solid light button for two seconds and some U.S. gate operators require and the garage door does then release it. If the garage transmitter signals to time out or quit not move, continue with door does not move or the after several seconds of programming Steps 4–6. lamp on the garage door transmission. This may not be long opener receiver does not flash, enough for the Universal Remote press and hold the same system to pick up the signal during button a second time for programming. two seconds, then release it. If the programming did not work, Again, if the door does not replace Step 2 under “Programming move or the garage door lamp the Universal Remote System” with does not flash, press and hold the following: the same button a third time for two seconds, then release it. Press and hold the Universal Learn or Smart Button Remote system button while The Universal Remote system pressing and releasing the 4. After completing Steps 1–3, should now activate the hand-held transmitter button every locate the Learn or Smart garage door. two seconds until the signal has button inside the garage on the been successfully accepted by the garage door opener receiver. Universal Remote system. The Universal Remote system indicator Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Instruments and Controls 137 light will flash slowly at first and then Reprogramming a Single rapidly. Proceed with Step 3 under Universal Remote System “Programming the Universal Remote Button System” to complete. To reprogram any of the system Universal Remote System buttons: Operation 1. Press and hold any one of the buttons. Do not release the Using the Universal Remote button. System 2. The indicator light will begin to Press and hold the appropriate flash after 20 seconds. Without Universal Remote system button for releasing the button, proceed at least one-half second. The with Step 1 under indicator light will come on while the “Programming the Universal signal is being transmitted. Remote System.” Erasing Universal Remote System Buttons Erase all programmed buttons when vehicle ownership is terminated. To erase: 1. Press and hold the two outside buttons until the indicator light begins to flash. This should take about 10 seconds. 2. Release both buttons. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

138 Lighting Lighting Exterior Lighting ; : Turns on the parking lamps including all lamps, except the Exterior Lamp Controls headlamps. Exterior Lighting 5 : Turns on the headlamps Exterior Lamp Controls ...... 138 together with the parking lamps and Headlamp High/Low-Beam instrument panel lights. A warning Changer ...... 138 chime sounds if the driver door is Flash-to-Pass ...... 139 opened when the ignition is off and Daytime Running the headlamps are on. Lamps (DRL) ...... 139 Automatic Headlamp Headlamp High/ System ...... 139 Hazard Warning Flashers . . . . . 140 Low-Beam Changer Turn and Lane-Change The exterior lamp control is on the Signals ...... 140 instrument panel to the left of the Front Fog Lamps ...... 141 steering column. Interior Lighting There are four positions: Instrument Panel Illumination Control ...... 141 O : Turns the exterior lamps off and Courtesy Lamps ...... 141 deactivates the AUTO mode. Turn Dome Lamps ...... 141 O again to reactivate the Reading Lamps ...... 142 AUTO mode. Lighting Features In Canada, the headlamps will automatically reactivate when the 3 : Push the turn signal lever away Entry Lighting ...... 142 vehicle is shifted out of P (Park). from you and release, to turn the Exit Lighting ...... 142 high beams on. Battery Power Protection . . . . . 143 AUTO : Turns the exterior lamps on Exterior Lighting Battery and off automatically depending on Saver ...... 143 outside lighting. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Lighting 139 To return to low beams, push the A light sensor on top of the The DRL turn off when the lever again or pull it toward you and instrument panel makes the DRL headlamps are turned to O or the release. work, so be sure it is not covered. ignition is off. For vehicles first sold The DRL system makes the in Canada, this control only works low-beam headlamps come on at a when the vehicle is parked. reduced brightness when the following conditions are met: Automatic Headlamp . The ignition is on. System . The exterior lamp control is When it is dark enough outside and This indicator light turns on in the in AUTO. the exterior lamp control is in the automatic position, the headlamps instrument cluster when the . The engine is running. high-beam headlamps are on. come on automatically. See Exterior When the DRL are on, only the Lamp Controls 0 138. Flash-to-Pass low-beam headlamps, at a reduced level of brightness, will be on. The To flash the high beams, pull the taillamps, sidemarker, instrument turn signal lever all the way toward panel, and other lamps will not you. Then release it. be on. The headlamps automatically Daytime Running change from DRL to the regular Lamps (DRL) headlamps depending on the Daytime Running Lamps can make darkness of the surroundings. The it easier for others to see the front of other lamps that come on with the your vehicle during the day. Fully headlamps will also come on. functional DRL are required on all When it is bright enough outside, vehicles first sold in Canada. the headlamps go off and the DRL come on. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

140 Lighting The vehicle has a light sensor on come on. The transition time for the Turn and Lane-Change top of the instrument panel. Make lamps coming on varies based on sure it is not covered, or the wiper speed. When the wipers are Signals headlamps will be on when they are not operating, these lamps turn off. not needed. Move the exterior lamp control to P The system may also turn on the or ; to disable this feature. headlamps when driving through a parking garage or tunnel. Hazard Warning Flashers If the vehicle is started in a dark garage, the automatic headlamp system comes on immediately. If it is light outside when the vehicle leaves the garage, there is a slight Move the lever all the way up or delay before the automatic down to signal a turn. headlamp system changes to the An arrow on the instrument cluster DRL. During that delay, the will flash in the direction of the turn instrument cluster may not be as or lane change. bright as usual. Make sure the instrument panel brightness control Raise or lower the lever until the is in the full bright position. See arrow starts to flash to signal a lane Instrument Panel Illumination change. The turn signal flashes Control 0 141. three times. Lights On with Wipers | : Press and momentarily hold to The lever returns to its starting make the front and rear turn signal position when it is released. If the windshield wipers are lamps flash on and off. This warns If after signaling a turn or lane activated in daylight with the engine others that you are having trouble. on, and the exterior lamp control is change the arrow flashes rapidly or Press and momentarily hold again does not come on, a signal bulb in AUTO, the headlamps, parking to turn the flashers off. lamps, and other exterior lamps may be burned out. Replace any Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Lighting 141 burned out bulbs. If a bulb is not Interior Lighting Courtesy Lamps burned out, check the fuse. See Fuses and Circuit Breakers 0 228. The courtesy lamps come on Instrument Panel automatically when any door is Front Fog Lamps Illumination Control opened and the dome lamp is in the door position. Dome Lamps Front and Rear Dome Lamps

The fog lamps button is on the The brightness of the instrument instrument panel beside the steering cluster display, infotainment display wheel. and controls, steering wheel controls, and all other illuminated To turn on the fog lamps, the ignition controls, as well as feature status and the headlamps or parking lamps indicators can be adjusted. must be on. The knob for this feature is on the # : If equipped, press to turn on or instrument panel beside the steering The front dome lamp controls are in off. An indicator light on the column. instrument cluster comes on when the overhead console. the fog lamps are on. Push the knob in all the way until it ( : Press to turn the lamps off, extends out and then turn the knob even when a door is open. Some localities have laws that clockwise or counterclockwise to require the headlamps to be on brighten or dim the lights. along with the fog lamps. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

142 Lighting H : When the button is returned to R : Press to turn on the dome lamps. Lighting Features the middle position, the lamps turn on automatically when a door is Reading Lamps Entry Lighting opened. Some exterior lamps and interior ' : Press to turn on the dome lamps turn on briefly at night, or in lamps. areas with limited lighting, when K is pressed on the Remote Keyless Entry (RKE) transmitter. When a door is opened, the interior lamps come on. They stay on for about 20 seconds. When all of the doors have been closed or the ignition is turned on, they gradually fade out. This feature can be changed. See “Vehicle Locator Lights” under The front reading lamps are in the Vehicle Personalization 0 128. overhead console. # or $ : Press to turn each lamp Exit Lighting The rear dome lamp controls are in on or off. Some exterior lamps and interior the headliner above the rear seats. lights come on at night, or in areas 9 : Press to turn the lamps off, with limited lighting, when the driver even when a door is open. door is opened after the ignition is H turned off. The interior lamps come : When the button is returned to on after the ignition is turned off. the middle position, the lamps turn The exterior lamps and interior on automatically when a door is lamps remain on for a set amount of opened. time, then automatically turn off. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Lighting 143 The exterior lamps turn off Exterior Lighting Battery immediately by turning the exterior lamp control off. Saver This feature can be changed. See The exterior lamps turn off about Vehicle Personalization 0 128. 10 minutes after the ignition is turned off, if the parking lamps or headlamps have been manually left Battery Power Protection on. This protects against draining The battery saver feature protects the battery. To restart the 10-minute against draining the vehicle's timer, turn the exterior lamp control battery. to the O position and then back to If some interior lamps or the manual the ; or 2 position. parking lamps or headlamps are left on and the ignition is turned off, the To keep the lamps on for more than battery rundown protection system 10 minutes, the ignition must be on automatically turns the lamp off after or in ACC/ACCESSORY. some time. To restart the 10-minute timer, turn the exterior lamp control to the O position and then back to the ; or 5 position. To keep the lamps on for more than 10 minutes, the ignition must be on or in ACC/ ACCESSORY. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

144 Infotainment System Infotainment Introduction System Infotainment See the infotainment manual for Introduction information on the radio, audio Infotainment ...... 144 players, phone, navigation system, and voice or speech recognition. It also includes information on settings. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Climate Controls 145 Climate Controls Climate Control Systems

The heating, cooling, defrosting, and ventilation for the vehicle can be Climate Control Systems controlled with this system. Climate Control Systems . . . . . 145 Dual Automatic Climate Control System ...... 148 Air Vents Air Vents ...... 152 Maintenance Air Intake ...... 152 Passenger Compartment Air Filter ...... 152 Service ...... 153

1. Temperature Control Climate Control Influence on Stop/ 2. Air Delivery Modes Start Operation and Fuel Economy (If Equipped) 3. Fan Control The climate control system depends 4. Defrost on other vehicle systems for heat 5. Rear Window Defogger and power input. Certain climate control settings can lead to higher 6. Air Conditioning or Comfort/ fuel usage and/or fewer auto stops. Eco Air Conditioning 7. Recirculation Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

146 Climate Controls The following are climate control Temperature Control : Turn the Air Conditioning settings that use more fuel: knob clockwise or counterclockwise : For non-stop/start vehicles, to increase or decrease the # . Comfort air conditioning mode. press to turn the air conditioning on temperature setting. . The defrost mode. or off. If the fan is turned off or the Air Delivery Mode Control : Press outside temperature falls below . Extreme temperature settings, [, Y , or X to change the freezing, the air conditioner will not such as LO or HI. direction of the airflow. Air delivery run and the indicator light turns off. mode settings can be combined. An . High fan speed settings. : For stop/start vehicles, press to indicator light comes on in the # cycle between the off, comfort, and To help reduce fuel usage: selected mode button. eco air conditioning modes. The . Use eco air conditioning, instead [ : Air is directed to the floor indicator will be lit in comfort and of the comfort air conditioning. outlets. eco modes and turns off when there . Select a temperature setting that Y : Air is directed to the instrument is no air conditioning function. If the is higher in hot weather and panel outlets. fan is turned off or the outside lower in cold weather. temperature falls below freezing, the X : Air is directed to the windshield air conditioning compressor will . Turn off the air conditioning and side window vents. not work. when it is not needed. : Press to clear the windshield 0 For comfort a/c, press . The . Only use defrost to clear the of fog or frost more quickly. Air is # indicator will turn amber. When the windows. directed to the windshield. indicator light is on, the air 9 : Turn the knob clockwise or For best results, clear all snow and conditioner runs automatically to counterclockwise to increase or ice from the windshield before cool the air inside the vehicle or to decrease the fan speed. Turn the defrosting. dry the air needed to defog the knob completely to 0 to turn off the windshield faster. fan and air conditioning compressor. Do not drive the vehicle until all the windows are clear. For eco a/c, press # again. The indicator will turn green. This setting balances fuel economy and air conditioning comfort. In warm Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Climate Controls 147 weather conditions, auto stops may to the coldest setting. The occur more frequently and the recirculation light will not come on. Caution vehicle interior may be warmer as Press h to select recirculation; Do not use a razor blade or sharp compared to the comfort air press it again to select outside air. conditioning. This setting allows object to clear the inside rear higher humidity inside the vehicle Rear Window Defogger window. Do not adhere anything and window fogging before the 1 to the defogger grid lines in the : Press to turn the rear window rear glass. These actions may engine restarts. defogger on or off. An indicator light damage the rear defogger. on the button comes on to show that Pressing 0 during an auto stop Repairs would not be covered by the rear window defogger is on. may restart the engine to prevent the vehicle warranty. window fogging. To reach comfort The defogger only works when the levels quickly during an auto stop, ignition is on. The defogger turns off the engine will restart if the air if the ignition is off or in ACC/ conditioner is off and # is selected. ACCESSORY. If temperature controls are adjusted Do not drive the vehicle until all the cooler during an auto stop, the windows are clear. engine may restart to ensure that comfort is reached. h : Press to turn on the recirculation. An indicator light comes on. Air is recirculated inside the vehicle. It helps to quickly cool the air inside the vehicle or reduce entry of outside air and odors. To improve fuel efficiency and to cool the vehicle faster, recirculation may be automatically selected in warm weather when the temperature is set Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

148 Climate Controls Dual Automatic Climate Control System Climate Control Influence on Stop/ Start Operation and Fuel Economy The heating, cooling, and ventilation for the vehicle can be controlled with (If Equipped) this system. The climate control system depends on other vehicle systems for heat and power input. Certain climate control settings can lead to higher fuel usage and/or fewer auto stops. The following are climate control settings that use more fuel: . Comfort air conditioning mode. . The defrost mode. . Extreme temperature settings, such as LO or HI. . High fan speed settings. 1. Driver and Passenger Heated 6. Rear Window Defogger To help reduce fuel usage: Seats (If Equipped) 7. Fan Controls . Use the full automatic control as described under Automatic 2. Driver and Passenger 8. Air Conditioning or Comfort/ “ Operation following. Temperature Controls Eco Air Conditioning ” . Use eco air conditioning, instead 3. Air Delivery Modes 9. Recirculation of the comfort air conditioning. 4. AUTO (Automatic Operation) 10. Heated Steering Wheel (If . Select a temperature setting that 5. Defrost Equipped) is higher in hot weather and lower in cold weather. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Climate Controls 149 . Turn off the air conditioning To improve fuel efficiency and Changing the mode cancels the when it is not needed. to cool the vehicle faster, automatic operation and the . Only use defrost to clear the recirculation may be direction of the airflow is manually windows. automatically selected in warm controlled. Press AUTO to return to weather. The recirculation light automatic operation. Automatic Operation will not come on. Press h to [ : Air is directed to the floor The system automatically controls select recirculation; press it outlets. again to select outside air. the fan speed, air delivery, air Y : Air is directed to the instrument conditioning, and recirculation in Manual Operation panel outlets. order to heat or cool the vehicle to the desired temperature. 9 : Press the lower 9 button to X : Air is directed to the windshield decrease the fan speed. Pressing and side window vents. When AUTO is lit, all four functions the lower button longer turns the fan operate automatically. Each function 0 : Press to clear the windshield can also be manually set and the and cooling off. Press the upper 9 of fog or frost more quickly. Air is selected setting is displayed. button to increase the fan speed. directed to the windshield. The selected fan speed is indicated Functions not manually set will For best results, clear all snow and continue to be automatically by a number on the display screen. Press AUTO to return to automatic ice from the windshield before controlled, even if the AUTO defrosting. indicator is not lit. operation. Air Conditioning For automatic operation: Air Delivery Modes : Press [, Y, : For non-start/stop vehicles, 1. Press AUTO. or X to change the direction of the # airflow. Air delivery mode settings press to turn the air conditioning on 2. Set the temperature. Allow the can be combined. An indicator light or off. If the fan is turned off or the system time to stabilize. Then comes on in the selected mode outside temperature falls below adjust the temperature as button. freezing, the air conditioner will not needed for best comfort. run and the indicator light turns off. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

150 Climate Controls Press AUTO to return to automatic occur more frequently and the control system may adjust to operation. When the indicator light vehicle interior may be warmer as outside air supply and turn on the is on, the air conditioner runs compared to the comfort air air conditioner. If the climate control automatically to cool the air inside conditioning. This setting allows system does not detect possible the vehicle or to dry the air needed higher humidity inside the vehicle window fogging, it returns to normal to defog the windshield faster. and window fogging before the operation. To turn Auto Defog off or # : For stop/start vehicles, press to engine restarts. on, see "Climate and Air Quality" cycle between the off, comfort, and under Vehicle Personalization Pressing 0 during an auto stop 0 128. eco air conditioning modes. The may restart the engine to prevent indicator will be lit in comfort and window fogging. To reach comfort Ionizer : If equipped with an ionizer, eco modes and turns off when there levels quickly during an auto stop, this feature helps to clean the air is no air conditioning function. If the the engine will restart if the air inside the vehicle and remove fan is turned off or the outside contaminants such as pollen, odors, conditioner is off and AUTO or is temperature falls below freezing, the # and dust. To turn the ionizer on or selected. air conditioning compressor will off, see “Climate and Air Quality” not work. If temperature controls are adjusted under Vehicle Personalization cooler during an auto stop, the 0 128. For comfort a/c, press #. The engine may restart to ensure that indicator will turn amber. When the comfort is reached. Rear Window Defogger indicator light is on, the air h : Press to turn on recirculation. = : Press to turn the rear window conditioner runs automatically to defogger on or off. An indicator light cool the air inside the vehicle or to An indicator light comes on. Air is recirculated to quickly cool the on the button comes on to show that dry the air needed to defog the the rear window defogger is on. windshield faster. inside of the vehicle or reduce entry of outside air and odors. The defogger only works when the For eco a/c, press again. The # Auto Defog : The climate control ignition is on. The defogger turns off indicator will turn green. This setting system may have a sensor to if the ignition is off or in ACC/ balances fuel economy and air automatically detect high humidity ACCESSORY. conditioning comfort. In warm inside the vehicle. When high weather conditions, auto stops may humidity is detected, the climate Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Climate Controls 151 The rear window defogger can be start. The heated seat indicator set to automatic operation; see Caution (Continued) lights do not come on during a “Climate and Air Quality” under remote start. Vehicle Personalization 0 128. damage the rear window See Remote Vehicle Start 0 33 and When auto rear defog is selected, defogger grid and affect the Heated Front Seats 0 53. the rear window defogger turns on radio's ability to pick up stations automatically when the interior clearly. The repairs would not be Sensors temperature is cold and the outside covered by the vehicle warranty. The solar sensor, located on top of temperature is about 4 °C (40 °F) the instrument panel near the and below. The auto rear defogger M or L : If equipped, press to turn windshield, monitors the solar heat. turns off automatically after about the heated seats on or off. See The climate control system uses the 10 minutes. At higher speeds, the Heated Front Seats 0 53. sensor information to adjust the rear window defogger may stay on temperature, fan speed, continuously. ( : If equipped, press to turn the heated steering wheel on or off. See recirculation, and air delivery mode If equipped with heated outside Heated Steering Wheel 0 103. for best comfort. mirrors, they turn on when the rear If the sensor is covered, the window defogger button is on and Remote Start Climate Control automatic climate control system help to clear fog or frost from the Operation : If equipped with the may not work properly. surface of the mirrors. See Heated remote vehicle start feature, the Mirrors 0 41. climate control system may run when the vehicle is started remotely. The system uses the driver’s Caution previous settings to heat or cool the Do not try to clear frost or other inside of the vehicle. The rear defog material from the inside of the may come on during remote start based on cold ambient conditions. front windshield and rear window The rear defog indicator light does with a razor blade or anything not come on during a remote start. else that is sharp. This may If the vehicle has front heated seats, (Continued) they may come on during a remote Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

152 Climate Controls Air Vents . Clear away any ice, snow, Maintenance or leaves from the air inlets at Use the louvers located on the air the base of the windshield that vents to change the direction of the can block the flow of air into the Air Intake airflow. vehicle. Clear away any ice, snow, or leaves Use the thumbwheels near the air . Clear snow off the hood to from the air intake at the base of the vents to control the amount of improve visibility and help windshield that can block the flow of airflow or to shut off the airflow. decrease moisture drawn into air into the vehicle. the vehicle. Operation Tips Passenger Compartment . Use of non-GM approved hood . Keep all outlets open whenever deflectors can adversely affect Air Filter possible for best system the performance of the system. performance. The filter removes dust, pollen, and other airborne irritants from outside . Keep the paths under all seats air that is pulled into the vehicle. clear of objects to help circulate the air inside the vehicle more The filter should be replaced as part effectively. of routine scheduled maintenance. See Maintenance Schedule 0 278. To find out what type of filter to use, see Maintenance Replacement Parts 0 287. 1. Open the glove box completely and disconnect the damper on the outboard side. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Climate Controls 153 Service All vehicles have a label underhood that identifies the refrigerant used in the vehicle. Always use the refrigerant and A/C compressor oil listed on the vehicle label. The refrigerant system should only be serviced by trained and certified technicians. The air conditioning evaporator should never be repaired or replaced by one from a salvage vehicle. It should only be replaced 2. Push in both sides of the glove 3. Open the filter cover by by a new evaporator to ensure box and pull to remove. releasing tabs on both sides proper and safe operation. and pulling up the cover. During service, all refrigerants 4. Replace the air filter. should be reclaimed with proper 5. Close the air filter cover and equipment. Venting refrigerants reinstall the glove box. directly to the atmosphere is harmful See your dealer if additional to the environment and may also assistance is needed. create unsafe conditions based on inhalation, combustion, frostbite, or other health-based concerns. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

154 Driving and Operating Shifting Into Park ...... 171 Driver Assistance Systems Driving and Shifting out of Park ...... 172 Rear Vision Camera (RVC) . . . 184 Operating Parking over Things Parking Assist ...... 186 That Burn ...... 173 Forward Collision Alert (FCA) Extended Parking ...... 173 System ...... 188 Driving Information Side Blind Zone Engine Exhaust Alert (SBZA) ...... 190 Driver Behavior ...... 155 Engine Exhaust ...... 174 Driving Environment ...... 155 Lane Departure Running the Vehicle While Warning (LDW) ...... 192 Vehicle Design ...... 155 Parked ...... 175 Distracted Driving ...... 155 Fuel Defensive Driving ...... 156 Automatic Transmission Fuel ...... 193 Drunk Driving ...... 156 Automatic Transmission ...... 175 California Fuel Control of a Vehicle ...... 157 Manual Mode ...... 177 Requirements ...... 194 Braking ...... 157 Fuels in Foreign Countries . . . 194 Steering ...... 157 Drive Systems Fuel Additives ...... 194 Off-Road Recovery ...... 158 All-Wheel Drive ...... 178 Filling the Tank ...... 194 Loss of Control ...... 158 Brakes Filling a Portable Fuel Driving on Wet Roads ...... 159 Antilock Brake Container ...... 196 Hill and Mountain Roads . . . . . 160 System (ABS) ...... 178 Winter Driving ...... 160 Parking Brake ...... 179 Trailer Towing If the Vehicle Is Stuck ...... 162 Brake Assist ...... 180 General Towing Vehicle Load Limits ...... 162 Information ...... 197 Ride Control Systems Starting and Operating Traction Control/Electronic Conversions and Add-Ons New Vehicle Break-In ...... 166 Stability Control ...... 180 Add-On Electrical Ignition Positions ...... 166 Equipment ...... 197 Starting the Engine ...... 168 Cruise Control Engine Heater ...... 170 Cruise Control ...... 182 Retained Accessory Power (RAP) ...... 171 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 155 Driving Information Driving Environment Safe driver behavior and understanding of the environment Be prepared for driving in inclement can help avoid a rollover crash in Driver Behavior weather, at night, or during other any type of vehicle, including utility Driving is an important times where visibility or traction may vehicles. responsibility. Driver behavior, the be limited, such as on curves, driving environment, and the slippery roads, or hilly terrain. Distracted Driving vehicle's design all affect how well a Unfamiliar surroundings can also Distraction comes in many forms vehicle performs. have hidden hazards. and can take your focus from the Being aware of these factors can Vehicle Design task of driving. Exercise good help in understanding how the judgment and do not let other vehicle handles and what can be Utility vehicles have a significantly activities divert your attention away done to avoid many types of higher rollover rate than other types from the road. Many local crashes, including a rollover crash. of vehicles. This is because they governments have enacted laws have a higher ground clearance and regarding driver distraction. Become Most serious injuries and fatalities to a narrower track or shorter unbelted occupants can be reduced familiar with the local laws in wheelbase than passenger cars, your area. or prevented by the use of seat which makes them more capable for belts. In a rollover crash, an off-road driving. While these design To avoid distracted driving, keep unbelted person is significantly characteristics provide the driver your eyes on the road, keep your more likely to die than a person with a better view of the road, these hands on the steering wheel, and wearing a seat belt. In addition, vehicles do have a higher center of focus your attention on driving. avoiding excessive speed, sudden gravity than other types of vehicles. . Do not use a phone in or abrupt turns, and drunken or A utility vehicle does not handle the demanding driving situations. aggressive driving can help make same as a vehicle with a lower Use a hands-free method to trips safer and avoid the possibility center of gravity, like a car, in similar place or receive necessary of a crash. situations. phone calls. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

156 Driving and Operating . Watch the road. Do not read, . Allow enough following distance take notes, or look up { Warning between you and the driver in information on phones or other front of you. electronic devices. Taking your eyes off the road too long or too often could cause a . Focus on the task of driving. . Designate a front seat crash resulting in injury or death. passenger to handle potential Focus your attention on driving. Drunk Driving distractions. Death and injury associated with . Become familiar with vehicle Refer to the infotainment section for drinking and driving is a global features before driving, such as more information on using that tragedy. programming favorite radio system. Refer to the infotainment stations and adjusting climate manual for more information on the { Warning control and seat settings. navigation system, if equipped, Program all trip information into including pairing and using a cell Drinking and then driving is very any navigation device prior to phone. dangerous. Your reflexes, driving. perceptions, attentiveness, and . Wait until the vehicle is parked Defensive Driving judgment can be affected by even to retrieve items that have fallen a small amount of alcohol. You Defensive driving means “always to the floor. can have a serious — or even expect the unexpected.” The first . Stop or park the vehicle to tend step in driving defensively is to wear fatal — collision if you drive after to children. the seat belt. See Seat Belts 0 59. drinking. . Keep pets in an appropriate . Assume that other road users Do not drink and drive or ride with carrier or restraint. (pedestrians, bicyclists, and a driver who has been drinking. Ride home in a cab; or if you are . Avoid stressful conversations other drivers) are going to be while driving, whether with a careless and make mistakes. with a group, designate a driver passenger or on a cell phone. Anticipate what they might do who will not drink. and be ready. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 157 Control of a Vehicle If the engine ever stops while the If the steering assist is used for an vehicle is being driven, brake extended period of time while the Braking, steering, and accelerating normally but do not pump the vehicle is not moving, power assist are important factors in helping to brakes. Doing so could make the may be reduced. control a vehicle while driving. pedal harder to push down. If the Normal use of the power steering engine stops, there will be some Braking assist should return when the power brake assist but it will be system cools down. Braking action involves perception used when the brake is applied. See your dealer if there is a time and reaction time. Deciding to Once the power assist is used up, it problem. push the brake pedal is perception can take longer to stop and the time. Actually doing it is brake pedal will be harder to push. Curve Tips reaction time. Steering . Take curves at a reasonable Average driver reaction time is speed. about three-quarters of a second. In Electric Power Steering that time, a vehicle moving at . Reduce speed before entering a The vehicle has electric power 100 km/h (60 mph) travels 20 m curve. steering. It does not have power (66 ft), which could be a lot of . Maintain a reasonable steady steering fluid. Regular maintenance distance in an emergency. speed through the curve. is not required. Helpful braking tips to keep in mind . Wait until the vehicle is out of If power steering assist is lost due include: the curve before accelerating to a system malfunction, the vehicle gently into the straightaway. . Keep enough distance between can be steered, but may require you and the vehicle in front increased effort. See your dealer if Steering in Emergencies of you. there is a problem. . There are some situations when . Avoid needless heavy braking. If the steering wheel is turned until it steering around a problem may . Keep pace with traffic. reaches the end of its travel and is be more effective than braking. held against that position for an extended period of time, power steering assist may be reduced. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

158 Driving and Operating . Holding both sides of the The vehicle's right wheels can drop . Acceleration Skid — too much steering wheel allows you to turn off the edge of a road onto the throttle causes the driving 180 degrees without removing shoulder while driving. Follow wheels to spin. a hand. these tips: Defensive drivers avoid most skids . The Antilock Brake System 1. Ease off the accelerator and by taking reasonable care suited to (ABS) allows steering while then, if there is nothing in the existing conditions, and by not braking. way, steer the vehicle so that it overdriving those conditions. But straddles the edge of the skids are always possible. Off-Road Recovery pavement. If the vehicle starts to slide, follow 2. Turn the steering wheel about these suggestions: one-eighth of a turn, until the . Ease your foot off the right front tire contacts the accelerator pedal and steer the pavement edge. way you want the vehicle to go. 3. Turn the steering wheel to go The vehicle may straighten out. straight down the roadway. Be ready for a second skid if it occurs. Loss of Control . Slow down and adjust your Skidding driving according to weather conditions. Stopping distance There are three types of skids that can be longer and vehicle correspond to the vehicle's three control can be affected when control systems: traction is reduced by water, . Braking Skid — wheels are not snow, ice, gravel, or other rolling. material on the road. Learn to recognize warning clues — such . Steering or Cornering Skid — as enough water, ice, or packed too much speed or steering in a curve causes tires to slip and lose cornering force. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 159 snow on the road to make a Hydroplaning mirrored surface and slow { Warning — Hydroplaning is dangerous. Water down when you have any doubt. Wet brakes can cause crashes. can build up under the vehicle's . Try to avoid sudden steering, They might not work as well in a tires so they actually ride on the acceleration, or braking, quick stop and could cause water. This can happen if the road is including reducing vehicle speed pulling to one side. You could wet enough and you are going fast by shifting to a lower gear. Any lose control of the vehicle. enough. When the vehicle is sudden changes could cause hydroplaning, it has little or no the tires to slide. After driving through a large contact with the road. puddle of water or a car/vehicle Remember: Antilock brakes help wash, lightly apply the brake There is no hard and fast rule about avoid only the braking skid. hydroplaning. The best advice is to pedal until the brakes work slow down when the road is wet. Driving on Wet Roads normally. Flowing or rushing water creates Other Rainy Weather Tips Rain and wet roads can reduce strong forces. Driving through vehicle traction and affect your Besides slowing down, other wet ability to stop and accelerate. flowing water could cause the weather driving tips include: Always drive slower in these types vehicle to be carried away. If this . Allow extra following distance. happens, you and other vehicle of driving conditions and avoid . Pass with caution. driving through large puddles and occupants could drown. Do not deep-standing or flowing water. ignore police warnings and be . Keep windshield wiping very cautious about trying to drive equipment in good shape. through flowing water. . Keep the windshield washer fluid reservoir filled. . Have good tires with proper tread depth. See Tires 0 235. . Turn off cruise control. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

160 Driving and Operating Hill and Mountain Roads Winter Driving { Warning Driving on steep hills or through Driving on Snow or Ice mountains is different than driving Coasting downhill in N (Neutral) on flat or rolling terrain. Tips include: or with the ignition off is Snow or ice between the tires and dangerous. This can cause the road creates less traction or . Keep the vehicle serviced and in grip, so drive carefully. Wet ice can good shape. overheating of the brakes and loss of steering assist. Always occur at about 0 °C (32 °F) when freezing rain begins to fall. Avoid . Check all fluid levels and brakes, have the engine running and the driving on wet ice or in freezing rain tires, cooling system, and vehicle in gear. transmission. until roads can be treated. For Slippery Road Driving: . Shift to a lower gear when going . Drive at speeds that keep the down steep or long hills. vehicle in its own lane. Do not . Accelerate gently. Accelerating swing wide or cross the too quickly causes the wheels to { Warning center line. spin and makes the surface under the tires slick. Using the brakes to slow the . Be alert on top of hills; vehicle on a long downhill slope something could be in your lane . Turn on Traction Control. See can cause brake overheating, can (e.g., stalled car, accident). Traction Control/Electronic Stability Control 0 180. reduce brake performance, and . Pay attention to special road could result in a loss of braking. signs (e.g., falling rocks area, . The Antilock Brake System Shift the transmission to a lower winding roads, long grades, (ABS) improves vehicle stability gear to let the engine assist the passing or no-passing zones) during hard stops, but the brakes on a steep downhill slope. and take appropriate action. brakes should be applied sooner than when on dry pavement. See Antilock Brake System (ABS) 0 178. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 161 . Allow greater following distance and watch for slippery spots. Icy { Warning Warning (Continued) patches can occur on otherwise clear roads in shaded areas. Snow can trap engine exhaust the fan speed to the highest The surface of a curve or an under the vehicle. This may setting. See “Climate overpass can remain icy when cause exhaust gases to get Control Systems.” the surrounding roads are clear. inside. Engine exhaust contains For more information about CO, Avoid sudden steering carbon monoxide (CO), which see Engine Exhaust 0 174. maneuvers and braking while cannot be seen or smelled. It can on ice. cause unconsciousness and even death. To save fuel, run the engine for . Turn off cruise control. short periods to warm the vehicle If the vehicle is stuck in snow: Blizzard Conditions and then shut the engine off and . Clear snow from the base of partially close the window. Moving Stop the vehicle in a safe place and the vehicle, especially any about to keep warm also helps. signal for help. Stay with the vehicle blocking the exhaust pipe. If it takes time for help to arrive, unless there is help nearby. when running the engine, push the If possible, use Roadside . Open a window about 5 cm accelerator pedal slightly so the Assistance. See Roadside (2 in) on the vehicle side engine runs faster than the idle Assistance Program 0 296. To get that is away from the wind, speed. This keeps the battery help and keep everyone in the to bring in fresh air. charged to restart the vehicle and to vehicle safe: . Fully open the air outlets on signal for help with the headlamps. . Turn on the hazard warning or under the instrument Do this as little as possible, to flashers. panel. save fuel. . Tie a red cloth to an outside . Adjust the climate control mirror. system to circulate the air inside the vehicle and set (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

162 Driving and Operating If the Vehicle Is Stuck system. Shift back and forth show how much weight it may between R (Reverse) and a low properly carry, the Tire and Slowly and cautiously spin the forward gear, spinning the wheels wheels to free the vehicle when Loading Information label and as little as possible. To prevent the Certification/Tire label. stuck in sand, mud, ice, or snow. transmission wear, wait until the wheels stop spinning before shifting If stuck too severely for the traction { Warning system to free the vehicle, turn the gears. Release the accelerator traction system off and use the pedal while shifting, and press lightly on the accelerator pedal Do not load the vehicle any rocking method. See Traction heavier than the Gross Control/Electronic Stability Control when the transmission is in gear. 0 180. Slowly spinning the wheels in the Vehicle Weight Rating forward and reverse directions (GVWR), or either the maximum front or rear Gross { Warning causes a rocking motion that could free the vehicle. If that does not get Axle Weight Rating (GAWR). If the vehicle's tires spin at high the vehicle out after a few tries, it This can cause systems to speed, they can explode, and you might need to be towed out. If the break and change the way the or others could be injured. The vehicle does need to be towed out, vehicle handles. This could 0 vehicle can overheat, causing an see Towing the Vehicle 263. cause loss of control and a engine compartment fire or other crash. Overloading can also damage. Spin the wheels as little Vehicle Load Limits reduce stopping distance, as possible and avoid going It is very important to know how damage the tires, and shorten above 56 km/h (35 mph). much weight the vehicle can the life of the vehicle. carry. This weight is called the Rocking the Vehicle to Get vehicle capacity weight and it Out includes the weight of all occupants, cargo, and all Turn the steering wheel left and right to clear the area around the nonfactory-installed options. front wheels. Turn off any traction Two labels on the vehicle may Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 163 Tire and Loading Information tires (3) and the recommended 3. Subtract the combined Label cold tire inflation pressures (4). weight of the driver and For more information on tires passengers from XXX kg or and inflation see Tires 0 235 XXX lbs. 0 and Tire Pressure 242. 4. The resulting figure equals There is also important loading the available amount of information on the vehicle cargo and luggage load Certification/Tire label. It may capacity. For example, if the show the Gross Vehicle Weight "XXX" amount equals Rating (GVWR) and the Gross 1400 lbs. and there will be Axle Weight Rating (GAWR) for five 150 lb passengers in the front and rear axle. See your vehicle, the amount of “Certification/Tire Label” later in available cargo and luggage Example Label this section. load capacity is 650 lbs. A vehicle-specific Tire and Steps for Determining Correct (1400-750 (5 x 150) = “ 650 lbs.) Loading Information label is Load Limit– attached to the center pillar 1. Locate the statement "The 5. Determine the combined (B-pillar). The Tire and Loading combined weight of weight of luggage and cargo Information label shows the occupants and cargo should being loaded on the vehicle. number of occupant seating never exceed XXX kg or That weight may not safely positions (1), and the maximum XXX lbs." on your vehicle’s exceed the available cargo vehicle capacity weight (2) in placard. and luggage load capacity kilograms and pounds. calculated in Step 4. 2. Determine the combined The Tire and Loading weight of the driver and 6. If your vehicle will be towing Information label also shows the passengers that will be a trailer, load from your size of the original equipment riding in your vehicle. trailer will be transferred to Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

164 Driving and Operating your vehicle. Consult this 3. Available Occupant and manual to determine how Cargo Weight = 317 kg this reduces the available (700 lbs). cargo and luggage load capacity of your vehicle.” This vehicle is neither designed nor intended to tow a trailer.

Example 3

1. Vehicle Capacity Weight for Example 3 = 453 kg Example 2 (1,000 lbs). 1. Vehicle Capacity Weight 2. Subtract Occupant for Example 2 = 453 kg Weight @ 91 kg (1,000 lbs). (200 lbs) × 5 = 453 kg Example 1 2. Subtract Occupant (1,000 lbs). 3. Available Cargo Weight 1. Vehicle Capacity Weight Weight @ 68 kg (150 lbs) = 0 kg (0 lbs). for Example 1 = 453 kg × 5 = 340 kg (750 lbs). (1,000 lbs). 3. Available Cargo Weight Refer to your vehicle's Tire and 2. Subtract Occupant = 113 kg (250 lbs). Loading Information label for Weight @ 68 kg (150 lbs) specific information about your × 2 = 136 kg (300 lbs). vehicle's capacity weight and seating positions. The combined Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 165 weight of the driver, passengers, Vehicle Weight Rating (GVWR). and cargo should never exceed The GVWR includes the weight { Warning your vehicle's capacity weight. of the vehicle, all occupants, Things you put inside the fuel, and cargo. Certification/Tire Label vehicle can strike and injure The Certification/Tire label may people in a sudden stop or also show the maximum weights turn, or in a crash. for the front and rear axles, . Put things in the cargo called the Gross Axle Weight area of the vehicle. Try to Rating (GAWR). To find out the spread the weight evenly. actual loads on the front and rear axles, weigh the vehicle at . Never stack heavier a weigh station. Your dealer can things, like suitcases, help with this. Be sure to spread inside the vehicle so that the load equally on both sides of some of them are above the centerline. the tops of the seats. Label Example . Do not leave an Caution unsecured child restraint A vehicle-specific Certification/ in the vehicle. Tire label is attached to the Overloading the vehicle may center pillar (B-pillar). cause damage. Repairs would not . When you carry be covered by the vehicle something inside the The label may show the size of warranty. Do not overload the vehicle, secure it the vehicle's original tires and vehicle. whenever you can. the inflation pressures needed to obtain the gross weight capacity . Do not leave a seat of the vehicle. The label shows folded down unless you the gross weight capacity of the need to. vehicle. This is called the Gross Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

166 Driving and Operating Starting and The vehicle has an electronic Caution (Continued) keyless ignition with pushbutton Operating start. The RKE transmitter must be breaking-in guideline every in the vehicle for the system to time you get new brake operate. New Vehicle Break-In linings. If the vehicle is not working, the Caution Following break-in, engine speed vehicle may be near a strong and load can be gradually antenna signal causing interference The vehicle does not need an increased. to the Keyless Access System. See elaborate break-in. But it will Remote Keyless Entry (RKE) perform better in the long run if Ignition Positions System Operation 0 27. you follow these guidelines: To shift out of P (Park), the ignition . Do not drive at any one must be on or in ACC/ constant speed, fast or slow, ACCESSORY, and the brake must for the first 805 km (500 mi). be applied. Do not make full-throttle Stopping the Engine/LOCK/OFF starts. Avoid downshifting to (No Indicator Lights) : When the brake or slow the vehicle. vehicle is stopped, press ENGINE . Avoid making hard stops for START/STOP once to turn the the first 322 km (200 mi) or engine off. If the vehicle is in so. During this time the new P (Park), the ignition will turn off, brake linings are not yet and Retained Accessory broken in. Hard stops with Power (RAP) will remain active. See new linings can mean Retained Accessory Power (RAP) premature wear and earlier 0 171. replacement. Follow this (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 167 If the vehicle is not in P (Park), the 3. Come to a complete stop, shift ENGINE START/STOP one time ignition will return to ACC/ to P (Park), and turn the without the brake pedal applied will ACCESSORY and the Driver ignition off. On vehicles with an place the ignition system in ACC/ Information Center (DIC) will display automatic transmission, the ACCESSORY. the message SHIFT TO PARK. shift lever must be in P (Park) The ignition will switch from ACC/ When the vehicle is shifted into to turn the ignition switch off. ACCESSORY to OFF after P (Park), the ignition system turn off. 4. Set the parking brake. See five minutes to prevent battery 0 Do not turn the ignition off when the Parking Brake 179. rundown. vehicle is moving. This will cause a ON/RUN/START (Green Indicator loss of power assist in the brake { Warning Light) : This mode is for driving and and steering systems and disable starting. With the ignition off, and the airbags. Turning off the vehicle while the brake pedal applied, pressing moving may cause loss of power ENGINE START/STOP once will If the vehicle must be shut off in an assist in the brake and steering emergency: place the ignition system in ON/ systems and disable the airbags. RUN/START. 1. Brake using a firm steady While driving, only shut the Once engine cranking begins, pressure. Do not pump the vehicle off in an emergency. brakes repeatedly. This may release ENGINE START/STOP. deplete power assist, requiring Engine cranking will continue until increased brake pedal force. If the vehicle cannot be pulled over, the engine starts. See Starting the and must be shut off while driving, Engine 0 168. 2. Shift the vehicle to N (Neutral). press and hold ENGINE START/ This can be done while the The engine will then remain in STOP for longer than two seconds, ON/RUN. vehicle is moving. After shifting or press twice in five seconds. to N (Neutral), firmly apply the Service Mode brakes and steer the vehicle to ACC/ACCESSORY (Amber a safe location. Indicator Light) : This mode allows This power mode is available for you to use some electrical service and diagnostics, and to accessories when the engine is off. verify the proper operation of the With the ignition off, pressing Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

168 Driving and Operating malfunction indicator lamp as may The idle speed will go down as be required for emission inspection Caution the engine gets warm. Do not purposes. race the engine immediately Do not try to shift to P (Park) if the after starting it. With the vehicle off, and the brake vehicle is moving. If you do, you pedal not applied, pressing and could damage the transmission. If the RKE transmitter is not in holding ENGINE START/STOP for Shift to P (Park) only when the the vehicle, if there is more than five seconds will place vehicle is stopped. interference, or if the RKE the vehicle in Service Mode. transmitter battery is low, the The instruments and audio system Driver Information Center (DIC) will operate as they do in ON/RUN, will display a message. Caution See Driver Information Center but the vehicle will not be able to be 0 driven. The engine will not start in (DIC) (Uplevel) 125 or Driver Service Mode. If you add electrical parts or Information Center (DIC) (Base accessories, you could change Level) 0 123 and Remote Press ENGINE START/STOP again the way the engine operates. Any Keyless Entry (RKE) System to turn the vehicle off. resulting damage would not be Operation 0 27. covered by the vehicle warranty. Starting the Engine See Add-On Electrical Equipment Caution Move the shift lever to P (Park) or 0 197. N (Neutral). To restart the vehicle Cranking the engine for long periods of time, by returning the when it is already moving, use Starting Procedure N (Neutral) only. ignition to the START position 1. With the Keyless Access immediately after cranking has System, the RKE transmitter ended, can overheat and damage must be in the vehicle. Press the cranking motor, and drain the ENGINE START/STOP with the battery. Wait at least 15 seconds brake pedal applied. When the between each try, to let the engine begins cranking, let go cranking motor cool down. of the button. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 169 2. If the engine does not start Stop/Start System Auto Stop may be deactivated if: after five to 10 seconds, . A minimum vehicle speed is not especially in very cold weather { Warning reached. (below −18 °C or 0 °F), it could be flooded with too much The automatic engine Stop/Start . The engine or transmission is gasoline. Try pushing the feature causes the engine to shut not at the required operating accelerator pedal all the way to off while the vehicle is still on. Do temperature. the floor and holding it there as not exit the vehicle before shifting . The shift lever is in any gear you hold ENGINE START/ to P (Park). The vehicle may other than D (Drive). STOP, for up to a maximum of restart and move unexpectedly. 15 seconds. Wait at least . The battery charge is low. Always shift to P (Park), and then 15 seconds between each try, turn the ignition off before exiting . The interior comfort level has not to allow the cranking motor to reached the required level for the vehicle. cool down. the climate control system or When the engine starts, let go defog settings. See Dual of the button and the If equipped, the stop/start system Automatic Climate Control 0 accelerator. If the vehicle starts helps to save fuel and reduce the System 148. exhaust emissions. briefly but then stops again, . The Auto Stop time is greater follow the same steps. This Auto Engine Stop/Start than two minutes. clears the extra gasoline from the engine. When the brakes are applied and the vehicle is at a complete stop, Do not race the engine the engine may turn off. When immediately after starting it. stopped, the tachometer displays Operate the engine and AUTO STOP. See Tachometer transmission gently until the oil 0 112. When the brake pedal is warms up and lubricates all released or the accelerator pedal moving parts. pushed, the engine will restart. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

170 Driving and Operating Engine Heater { Warning Vehicles with the 1.4L engine may have an engine heater. The engine Improper use of the heater cord heater can help in cold weather or an extension cord can damage conditions at or below −18 °C (0 °F) the cord and may result in for easier starting and better fuel overheating and fire. economy during engine warm-up. . Plug the cord into a Plug in the heater at least four hours three-prong electrical utility before starting the vehicle. An receptacle that is protected internal thermostat in the plug end by a ground fault detection of the cord will prevent engine function. An ungrounded heater operation at temperatures outlet could cause an above −18 °C (0 °F). 2. Open the hood and unwrap the electrical cord. The cord is electric shock. { Warning located in the driver side of the . Use a weatherproof, engine compartment, near the heavy-duty, 15 amp-rated Do not plug in the engine block battery. It is shipped from the extension cord if needed. heater while the vehicle is parked factory with a tie holding it in Failure to use the in a garage or under a carport. place. Use care in removing recommended extension Property damage or personal the tie so that the cord is not cord in good operating injury may result. Always park the damaged. condition, or using a damaged heater or vehicle in a clear open area away Check the heater cord for extension cord, could make from buildings or structures. damage. If it is damaged, do not use it. See your dealer for (Continued) a replacement. Inspect the To Use the Engine Heater cord for damage yearly. 1. Turn off the engine. 3. Plug it into a normal, grounded 110-volt AC outlet. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 171 away from moving engine 2. Move the shift lever into Warning (Continued) parts. If you do not it could be P (Park) by pressing the button damaged. on the shift lever and pushing it overheat and cause a fire, The length of time the heater should the lever all the way toward the property damage, electric front of the vehicle. shock, and injury. remain plugged in depends on several factors. Ask a dealer in the 3. Turn the ignition off. . Do not operate the vehicle area where you will be parking the with the heater cord vehicle for the best advice on this. Leaving the Vehicle with the permanently attached to the Engine Running (Automatic vehicle. Possible heater Transmission) cord and thermostat Retained Accessory damage could occur. Power (RAP) { Warning . While in use, do not let the Some vehicle accessories may be heater cord touch vehicle used after the ignition is turned off. It can be dangerous to leave the parts or sharp edges. Never The power windows and sunroof, vehicle with the engine running. close the hood on the if equipped, will continue to work for It could overheat and catch fire. heater cord. up to 10 minutes or until any door is It is dangerous to get out of the . Before starting the vehicle, opened. vehicle if the shift lever is not fully unplug the cord, reattach The infotainment system will in P (Park) with the parking brake the cover to the plug, and continue to work for 10 minutes, firmly set. The vehicle can roll. securely fasten the cord. until the driver door is opened, Keep the cord away from Do not leave the vehicle when the or until the ignition is turned on or engine is running. If you have left any moving parts. placed in ACC/ACCESSORY. the engine running, the vehicle can move suddenly. You or others 4. Before starting the engine, be Shifting Into Park could be injured. To be sure the sure to unplug and store the vehicle will not move, even when cord as it was before to keep it 1. Hold the brake pedal down and set the parking brake. See (Continued) Parking Brake 0 179. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

172 Driving and Operating This is called “torque lock.” If the vehicle has an uncharged Warning (Continued) To prevent torque lock, set the battery or a battery with low voltage, parking brake and then shift into try charging or jump starting the you are on fairly level ground, P (Park) properly before you leave battery. See Jump Starting - North always set the parking brake and the driver seat. To find out how, see America 0 261. move the shift lever to P (Park). “Shifting Into Park” previously in this To shift out of P (Park): See Shifting Into Park 0 171. section. 1. Apply the brake pedal. When you are ready to drive, move If you have to leave the vehicle with the shift lever out of P (Park) before 2. Turn the ignition on. the engine running, be sure the you release the parking brake. 3. Press the shift lever button. vehicle is in P (Park) and the parking brake is firmly set before If torque lock does occur, you may 4. Move the shift lever to the you leave it. After you have moved need to have another vehicle push desired position. yours a little uphill to take some of the shift lever into P (Park), hold the If still unable to shift out of P (Park): brake pedal down. Then see if you the pressure from the parking pawl can move the shift lever away from in the transmission, so you can pull 1. Fully release the shift lever P (Park) without first pushing the the shift lever out of P (Park). button. button on the shift lever. If you can, 2. Hold the brake pedal down and it means that the shift lever was not Shifting out of Park press the shift lever button fully locked into P (Park). This vehicle is equipped with a shift again. Torque Lock (Automatic lock control. The shift lock control is 3. Move the shift lever to the Transmission) designed to prevent movement of desired position. the shift lever out of P (Park) unless If you are parking on a hill and you the ignition is on and the brake If the shift lever still cannot be do not shift the transmission into pedal is applied. moved from P (Park), see “Shift P (Park) properly, the weight of the Lock Manual Release” following. The shift lock control is always vehicle may put too much force on functional except in the case of an the parking pawl in the uncharged or low voltage (less than transmission. You may find it difficult 9-volt) battery. to pull the shift lever out of P (Park). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 173 Shift Lock Manual Release 3. Remove the cover on the Parking over Things console. The automatic transmission has an That Burn electric park lock. The ignition must be in the on and the brake pedal { Warning pressed so the shift lever can be moved from the P (Park) position. Things that can burn could touch If the battery has lost power, the hot exhaust parts under the shift lever cannot be moved from vehicle and ignite. Do not park P (Park) unless the shift lock manual over papers, leaves, dry grass, release is disengaged manually. or other things that can burn. To access the shift lock manual release: Extended Parking 1. Turn the ignition off. It is best not to park with the vehicle 2. Hold the brake pedal down. running. If the vehicle is left running, Apply the parking brake. 4. Insert and push the key into the slot. be sure it will not move and there is adequate ventilation. 5. Move the shift lever out of See Shifting Into Park 0 171 and P (Park). If P (Park) is selected Engine Exhaust 0 174. again after the key is removed from the slot, the shift lever will If the vehicle is left parked and be locked again. running with the Remote Keyless Entry (RKE) transmitter outside the 6. Remove the key from the slot. vehicle, it will turn off after one hour. 7. Close the cover. If the vehicle is left parked and 8. Have the cause of the problem running with the RKE transmitter fixed by your dealer. inside the vehicle, it will turn off after two hours. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

174 Driving and Operating The vehicle could turn off sooner if it Engine Exhaust is parked on a hill, due to lack of Warning (Continued) available fuel. { Warning . There are holes or openings The timer will reset if the vehicle is in the vehicle body from taken out of P (Park) while it is Engine exhaust contains carbon damage or aftermarket running. monoxide (CO), which cannot be modifications that are not seen or smelled. Exposure to CO completely sealed. can cause unconsciousness and If unusual fumes are detected or even death. if it is suspected that exhaust is Exhaust may enter the vehicle if: coming into the vehicle: . The vehicle idles in areas . Drive it only with the with poor ventilation windows completely down. (parking garages, tunnels, . Have the vehicle repaired deep snow that may block immediately. underbody airflow or tail pipes). Never park the vehicle with the engine running in an enclosed . The exhaust smells or area such as a garage or a sounds strange or different. building that has no fresh air . The exhaust system leaks ventilation. due to corrosion or damage. . The vehicle exhaust system has been modified, damaged, or improperly repaired. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 175 Running the Vehicle Automatic { Warning While Parked Transmission It is better not to park with the It is dangerous to get out of the engine running. vehicle if the shift lever is not fully in P (Park) with the parking brake If the vehicle is left with the engine firmly set. The vehicle can roll. running, follow the proper steps to be sure the vehicle will not move. Do not leave the vehicle when the See Shifting Into Park 0 171 and engine is running. If you have left Engine Exhaust 0 174. the engine running, the vehicle can move suddenly. You or others could be injured. To be sure the vehicle will not move, even when you are on fairly level ground, always set the parking brake and move the shift lever to P (Park). The selected gear is also shown in See Shifting Into Park 0 171. the instrument cluster. P: This position locks the drive Make sure the shift lever is fully in wheels. Use P (Park) when starting P (Park) before starting the engine. the engine because the vehicle The vehicle has an automatic cannot move easily. transmission shift lock control system. The regular brake must be fully applied first and then the shift lever button pressed before shifting from P (Park) when the ignition is on. If you cannot shift out of P (Park), ease pressure on the shift lever, then push the shift lever all Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

176 Driving and Operating the way into P (Park) as you maintain brake application. Then { Warning Caution press the shift lever button and move the shift lever into another Shifting into a drive gear while the A transmission hot message may gear. See Shifting out of Park 0 172. engine is running at high speed is display if the automatic dangerous. Unless your foot is transmission fluid is too hot. R: Use this gear to back up. firmly on the brake pedal, the Driving under this condition can vehicle could move very rapidly. damage the vehicle. Stop and idle Caution You could lose control and hit the engine to cool the automatic people or objects. Do not shift transmission fluid. This message Shifting to R (Reverse) while the into a drive gear while the engine clears when the transmission fluid vehicle is moving forward could is running at high speed. has cooled sufficiently. damage the transmission. The repairs would not be covered by the vehicle warranty. Shift to D: This position is for normal R (Reverse) only after the vehicle Caution driving. If more power is needed for is stopped. passing, press the accelerator Shifting out of P (Park) or pedal down. N (Neutral) with the engine To rock the vehicle back and forth to M: This position allows shifting running at high speed may similar to a manual transmission. get out of snow, ice, or sand without damage the transmission. The 0 damaging the transmission, see If See Manual Mode 177. repairs would not be covered by the Vehicle Is Stuck 0 162. the vehicle warranty. Be sure the Caution N: In this position, the engine does engine is not running at high not connect with the wheels. To speed when shifting the vehicle. If the vehicle does not shift gears, restart the engine when the vehicle the transmission could be is already moving, use damaged. Have the vehicle N (Neutral) only. serviced right away. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 177 Automatic Transmission Manual Mode position, the vehicle will Adaptation Feature : While the automatically shift into vehicle is being driven and gear Driver Shift Control (DSC) 1 (First) gear. shifting takes place, the 2. Press the + (plus) end of the transmission will learn and adapt. button on the top of the shift This increases durability and lever to upshift, or press the − maintains the best shift quality of (minus) end of the button to the life of the vehicle. downshift. During vehicle break-in (initial The instrument cluster will change driving), it is normal to experience from the currently displayed some shift bumps. Shift quality will message to the letter “M,” for improve with the normal gear Manual position, and a number shifting as the transmission learns indicating the requested gear. and adapts. While using the DSC feature, the Operating Modes transmission will have firmer shifting The transmission may operate in a DSC allows you to shift an and sportier performance. This can lower gear than normal to improve automatic transmission similar to a be used for sport driving or when vehicle performance. The engine manual transmission. To use the climbing hills to stay in gear longer speed may be higher and there may DSC feature: or to downshift for more power or be an increase in noise during the engine braking. following conditions: 1. Move the shift lever from D (Drive) rearward to . When climbing a grade. M (Manual Mode). . When driving downhill. While driving in manual mode, . When driving in hot the transmission will remain in temperatures or at high altitude. the driver selected gear. When coming to a stop in the manual Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

178 Driving and Operating The transmission will only allow you Drive Systems Brakes to shift into gears appropriate for the vehicle speed and engine revolutions per minute (rpm): All-Wheel Drive Antilock Brake . The transmission will not allow If equipped, this feature transfers System (ABS) shifting to the next higher gear if engine power, as required, to all This vehicle has an Antilock Brake the vehicle speed or engine rpm four wheels. It is fully automatic , System (ABS), an advanced is too low. and adjusts itself as needed for road electronic braking system that helps conditions. . The transmission will not allow prevent a braking skid. shifting to the next lower gear if When using a compact spare tire on When the vehicle begins to drive the vehicle speed or engine rpm an All-Wheel Drive (AWD) vehicle, away, ABS checks itself. is too high. the system automatically detects the A momentary motor or clicking noise compact spare and disables AWD to may be heard while this test is going protect the system. A Driver on, and it may even be noticed that Information Center (DIC) message the brake pedal moves a little. This will display on the instrument is normal. cluster. See Vehicle Messages 0 127. To restore AWD operation and prevent excessive wear on the system, replace the compact spare with a full-size tire as soon as possible. See Compact Spare Tire 0 260. AWD will be disabled and the If there is a problem with ABS, this message will display if there is warning light stays on. See Antilock excessive wheel spin. When the Brake System (ABS) Warning Light system cools down, AWD will be 0 119. restored. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 179 If driving safely on a wet road and it Using ABS To set the parking brake, hold the becomes necessary to slam on the brake pedal down and pull up on the Do not pump the brakes. Just hold brakes and continue braking to parking brake lever. If the ignition is the brake pedal down firmly and let avoid a sudden obstacle, a on, the brake system warning light ABS work. You may hear the ABS computer senses the wheels are will come on. See Brake System pump or motor operating and feel slowing down. If one of the wheels Warning Light 0 118. the brake pedal pulsate. This is is about to stop rolling, the computer normal. To release the parking brake, hold will separately work the brakes at the brake pedal down. Pull the each wheel. Braking in Emergencies parking brake lever up until you can ABS can change the brake pressure ABS allows you to steer and brake press the release button. Hold the to each wheel, as required, faster at the same time. In many release button in as you move the than any driver could. This can help emergencies, steering can help brake lever all the way down. you steer around the obstacle while more than even the very best braking hard. braking. Caution As the brakes are applied, the computer keeps receiving updates Parking Brake Driving with the parking brake on on wheel speed and controls can overheat the brake system braking pressure accordingly. and cause premature wear or damage to brake system parts. Remember: ABS does not change Make sure that the parking brake the time needed to get a foot up to is fully released and the brake the brake pedal or always decrease warning light is off before driving. stopping distance. If you get too close to the vehicle in front of you, there will not be enough time to apply the brakes if that vehicle suddenly slows or stops. Always leave enough room up ahead to stop, even with ABS. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

180 Driving and Operating Brake Assist Ride Control Systems vehicle wheel brakes to assist the driver in keeping the vehicle on the The Brake Assist feature is intended path. designed to assist the driver in Traction Control/ stopping or decreasing vehicle Electronic Stability If cruise control is being used and speed in emergency driving traction control or StabiliTrak begins conditions. This feature uses the Control to limit wheel spin, cruise control will disengage. Cruise control may be stability system hydraulic brake System Operation control module to supplement the turned back on when road power brake system under The vehicle has a Traction Control conditions allow. conditions where the driver has System (TCS) and StabiliTrak, an Both systems come on quickly and forcefully applied the electronic stability control system. automatically when the vehicle is brake pedal in an attempt to quickly These systems help limit wheel slip started and begins to move. The stop or slow down the vehicle. The and assist the driver in maintaining systems may be heard or felt while stability system hydraulic brake control, especially on slippery road they are operating or while control module increases brake conditions. performing diagnostic checks. This pressure at each corner of the TCS activates if it senses that any is normal and does not mean there vehicle until the ABS activates. of the drive wheels are spinning or is a problem with the vehicle. Minor brake pedal pulsation or beginning to lose traction. When this It is recommended to leave both pedal movement during this time is happens, TCS applies the brakes to systems on for normal driving normal and the driver should the spinning wheels and reduces conditions, but it may be necessary continue to apply the brake pedal as engine power to limit wheel spin. to turn TCS off if the vehicle gets the driving situation dictates. The stuck in sand, mud, ice, or snow. Brake Assist feature will StabiliTrak activates when the See If the Vehicle Is Stuck 0 162 automatically disengage when the vehicle senses a difference between and Turning the Systems Off and brake pedal is released or brake the intended path and the direction “ On later in this section. pedal pressure is quickly the vehicle is actually traveling. ” decreased. StabiliTrak selectively applies braking pressure to any one of the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 181 2. Turn the engine off and wait 15 seconds. Caution 3. Start the engine. Do not repeatedly brake or Drive the vehicle. If d comes on accelerate heavily when TCS is and stays on, the vehicle may need off. The vehicle driveline could be damaged. The indicator light for both systems more time to diagnose the problem. is in the instrument cluster. This If the condition persists, see your light will: dealer. To turn off only TCS, press and . Flash when TCS is limiting Turning the Systems Off release g. The Traction Off light i wheel spin. and On displays in the instrument cluster. The appropriate message may . Flash when StabiliTrak is display in the DIC. activated. To turn TCS on again, press and . Turn on and stay on when either i system is not working. release g. The Traction Off light displayed in the instrument cluster If either system fails to turn on or to will turn off. activate, a message displays in the Driver Information Center (DIC), and If TCS is limiting wheel spin when g d comes on and stays on to is pressed, the system will not turn indicate that the system is inactive off until the wheels stop spinning. and is not assisting the driver in To turn off both TCS and StabiliTrak, maintaining control. The vehicle is safe to drive, but driving should be press and hold g until the Traction adjusted accordingly. Off light i and StabiliTrak Off light d g come on and stay on in the If comes on and stays on: instrument cluster. The appropriate 1. Stop the vehicle. message may display in the DIC. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

182 Driving and Operating To turn TCS and StabiliTrak on Cruise Control See Traction Control/Electronic again, press and release g. The Stability Control 0 180. If a collision The cruise control lets the vehicle alert occurs when cruise control is Traction Off light i and StabiliTrak maintain a speed of about 40 km/h activated, cruise control is Off light g in the instrument cluster (25 mph) or more without keeping disengaged. See Forward Collision turn off. your foot on the accelerator. Cruise Alert (FCA) System 0 188. When Adding accessories can affect the control does not work at speeds road conditions allow you to safely vehicle performance. See below 40 km/h (25 mph). use it again, cruise control can be Accessories and Modifications turned back on. 0 200. { Warning If the brakes are applied, cruise control disengages. Cruise control can be dangerous where you cannot drive safely at a steady speed. Do not use cruise control on winding roads or in heavy traffic. Cruise control can be dangerous on slippery roads. On such roads, fast changes in tire traction can cause excessive wheel slip, and you could lose control. Do not use cruise control on slippery roads.

The vehicle has a Traction Control System (TCS) or StabiliTrak system o : Press to turn the cruise control that begins to limit wheel spin while system on or off. A white indicator using cruise control and the cruise comes in the instrument cluster control will automatically disengage. when cruise is turned on. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 183 RES/+ : If there is a set speed in 4. Remove your foot from the . To increase vehicle speed in memory, move the thumbwheel up accelerator. small increments, move the briefly to resume to that speed or The cruise control indicator on the thumbwheel up toward RES/+ hold upward to accelerate. If cruise instrument cluster turns green after briefly. For each press, the control is already active, use to cruise control has been set to the vehicle goes about 1.6 km/h increase vehicle speed. desired speed. See Instrument (1 mph) faster. SET/− : Move the thumbwheel down Cluster 0 109. The speedometer reading can be briefly to set the speed and activate displayed in either English or metric cruise control. If cruise control is Resuming a Set Speed units. already active, use to decrease If the cruise control is set at a See Driver Information Center (DIC) speed. desired speed and then the brakes (Uplevel) 0 125 or Driver Information 0 n : Press to disengage cruise are applied or n is pressed, the Center (DIC) (Base Level) 123. control without erasing the set cruise control is disengaged without The increment value used depends speed from memory. erasing the set speed from memory. on the units displayed. Once the vehicle speed is about Setting Cruise Control Reducing Speed While Using 40 km/h (25 mph) or greater, move Cruise Control If o is on when not in use, SET/− the thumbwheel up toward RES/+ briefly. The vehicle returns to the If the cruise control system is or RES/+ could get bumped and go already activated: into cruise when not desired. Keep previously set speed. o off when cruise control is not Increasing Speed While Using . Move the thumbwheel toward being used. Cruise Control SET/− and hold until the desired lower speed is reached, then To set a speed: If the cruise control system is release it. already activated: 1. Press o to turn cruise . To decrease the vehicle speed in control on. . Move the thumbwheel up toward small increments, move the RES/+ and hold it until the thumbwheel toward SET/− 2. Get up to the speed desired. desired speed is reached, then briefly. For each press, the 3. Move the thumbwheel down release it. vehicle goes about 1.6 km/h toward SET/− and release it. (1 mph) slower. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

184 Driving and Operating The speedometer reading can be vehicle speed. When going Driver Assistance displayed in either English or metric downhill, you might have to brake or units. shift to a lower gear to keep your Systems See Driver Information Center (DIC) speed down. If the brake pedal is (Uplevel) 0 125 or Driver Information applied, cruise control will Rear Vision Center (DIC) (Base Level) 0 123. disengage. The increment value used depends Camera (RVC) on the units displayed. Ending Cruise Control The RVC can assist the driver when There are four ways to end cruise backing up by displaying a view of Passing Another Vehicle While control: the area behind the vehicle. Using Cruise Control . To disengage cruise control, Use the accelerator pedal to step lightly on the brake pedal. { Warning increase the vehicle speed. When you take your foot off the pedal, the . Press n. The camera(s) do not display vehicle slows down to the previous children, pedestrians, bicyclists, set cruise control speed. While . Shift the transmission to N (Neutral). crossing traffic, animals, or any pressing the accelerator pedal or other object outside of the shortly following the release to . To turn off cruise control, cameras’ field of view, below the override cruise control, briefly press o. bumper, or under the vehicle. moving the thumbwheel toward Shown distances may be different SET/− will result in cruise set to the Erasing Speed Memory from actual distances. Do not current vehicle speed. The cruise control set speed is drive or park the vehicle using Using Cruise Control on Hills erased from memory if o is only these camera(s). Always How well cruise control works on pressed or if the vehicle is check behind and around the hills depends on the vehicle speed, turned off. vehicle before driving. Failure to load, and the steepness of the hills. use proper care may result in When going up steep hills, you injury, death, or vehicle damage. might have to step on the accelerator pedal to maintain the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 185 An image appears on the RPA has been disabled and the Rear Vision Camera Location infotainment display when the symbols have been turned on. See vehicle is shifted into R (Reverse). Parking Assist 0 186. The previous screen displays when the vehicle is shifted out of Rear Cross Traffic Alert (RCTA) R (Reverse) after a short delay. To On vehicles with the RCTA, a return to the previous screen warning triangle with a left or right sooner, press any button on the pointing arrow may appear on the infotainment display, shift into infotainment display to warn of P (Park), or reach a vehicle speed traffic coming from the left or the of approximately 12 km/h (8 mph). right. Three beeps will sound from the speaker on that side. This Symbols and Guidelines system detects objects coming from The RVC may have a guideline up to 20 m (65 ft) from the left or overlay that can help the driver align right side behind the vehicle. The the vehicle when backing into a RCTA system will not work properly The camera is above the license parking spot. Select the guidance if ice, snow, mud, or anything else plate. lines button on the camera screen builds up on the rear bumper The area displayed by the camera is to enable or disable the guidance sensors. limited. lines, or see Vehicle Personalization 0 128. It does not display objects that are close to either corner or under the The RVC system may have a bumper and can vary depending on feature that lets the driver view vehicle orientation or road parking assist symbols on the conditions. Displayed images may infotainment screen while using the be closer or farther than they RVC. The Rear Parking Assist appear. (RPA) system must not be disabled to use the caution symbols. The The following illustrations show the error message Rear Parking Assist field of view that the camera Symbols Unavailable may display if provides. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

186 Driving and Operating When the System Does Not Parking Assist Seem To Work Properly If equipped, the Front and Rear The RVC may not work properly or Parking Assist (FRPA) system, display a clear image if: assists the driver with parking and . It is dark. avoiding objects. FRPA operates at speeds less than 8 km/h (5 mph). . The sun or the beam of The sensors on the front and rear headlamps is shining directly bumper detect objects up to 1.2 m into the camera lens. (4 ft) in front of the vehicle, 2.5 m . Ice, snow, mud, or anything else (8 ft) behind the vehicle, and at least builds up on the camera lens. 25 cm (10 in) off the ground and Clean the lens, rinse it with below liftgate level. This detection 1. View displayed by the water, and wipe it with a soft distance may be less during warmer camera. cloth. or humid weather. . The back of the vehicle is in an accident, the position and { Warning mounting angle of the camera The Parking Assist system does can change or the camera can not detect children, pedestrians, be affected. Be sure to have the camera and its position and bicyclists, animals, or objects mounting angle checked at your located below the bumper or that dealer. are too close or too far from the vehicle. It is not available at . There are extreme temperature speeds greater than 8 km/h 1. View displayed by the changes. (5 mph). To prevent injury, death, camera. or vehicle damage, even with 2. Corner of the rear bumper. Parking Assist, always check the (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 187 may detect objects in the car wash. bumper, then higher-pitched beeps Warning (Continued) See “Turning the System On and only sound to indicate the front Off” later in this section to turn the object. area around the vehicle and system off. check all mirrors before moving Turning the System On and Off forward or backing. High-toned beeps from the front speakers are for objects detected The FRPA system can be turned on near the front bumper. Low-toned and off by pressing X on the How the System Works beeps from the rear speakers are center stack, forward of the shift When the vehicle is shifted into for objects detected near the rear lever. R (Reverse) the front and rear bumper. The interval between the The indicator light in the button sensors are automatically turned on. beeps becomes shorter as the comes on when the system is After the vehicle is shifted out of vehicle gets closer to the obstacle. turned on. R (Reverse), the rear sensors are When the distance is less than When the system is off, the indicator turned off and the front sensors stay 30 cm (12 in) the beeping is a light in the button is off or PARK on until the vehicle is above a continuous tone for five seconds. ASSIST OFF briefly displays on the speed of 11 km/h (7 mph). For the Objects Detected by Both the Driver Information Center (DIC). front park assist system to be active Front and Rear Sensors again without shifting into FRPA defaults to the on setting R (Reverse), the park assist button In general, if objects are detected at each time the vehicle is started. on the center stack, forward of the the same time near both the front shift lever, must be pressed. See and rear bumpers while backing up, When the System Does Not “Turning the System On and Off” the beeps only sound to indicate Seem to Work Properly that objects are close to the rear later in this section. The following messages may be bumper. FRPA operates only at speeds less displayed on the DIC: However, if an object comes within than 8 km/h (5 mph). SERVICE PARKING ASSIST : If 0.3 m (1 ft) of the front bumper while this message occurs, take the When the vehicle is in N (Neutral), the vehicle is backing up and at the vehicle to your dealer to repair the the system may be active. If the same time there is another object system. vehicle is in a car wash, the sensors further than 0.3 m (1 ft) from the rear Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

188 Driving and Operating PARK ASSIST OFF : If the FRPA . The bumper is damaged. Take system does not activate due to a the vehicle to your dealer to { Warning temporary condition, the message repair the system. FCA is a warning system and displays on the DIC. This can occur . Other conditions, such as under the following conditions: does not apply the brakes. When vibrations from a jackhammer or approaching a slower-moving or . The driver has disabled the the compression of air brakes on stopped vehicle ahead too rapidly, system. a very large truck, are affecting or when following a vehicle too . The sensors are not clean. Keep system performance. closely, FCA may not provide a the vehicle's bumpers free of warning with enough time to help mud, dirt, snow, ice and slush. Forward Collision Alert avoid a crash. It also may not For cleaning instructions, see (FCA) System provide any warning at all. FCA Exterior Care 0 267. If equipped, the FCA system may does not warn of pedestrians, . The park assist sensors are help to avoid or reduce the harm animals, signs, guardrails, covered by frost or ice. Frost or caused by front-end crashes. When bridges, construction barrels, ice can form around and behind approaching a vehicle ahead too or other objects. Be ready to take the sensors and may not always quickly, FCA provides a red flashing action and apply the brakes. See be seen; this can occur after alert on the windshield and rapidly Defensive Driving 0 156. washing the vehicle in cold beeps. weather. The message may not FCA detects vehicles within a FCA can be disabled with either the clear until the frost or ice has distance of approximately 60 m FCA steering wheel control or, melted. (197 ft) and operates at speeds if equipped, through vehicle . An object was hanging out of the above 40 km/h (25 mph). personalization. See “Collision/ liftgate during the last drive Detection Systems” under Vehicle cycle. Once the object is Personalization 0 128. removed, FRPA will return to normal operation. . An object or cover is attached to the front of the vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 189 Detecting the Vehicle Ahead prepare for driver braking to occur Warning (Continued) more rapidly which can cause a brief, mild deceleration. Continue to or ice, or if the windshield is apply the brake pedal as needed. damaged. It may also not detect a Cruise control may be disengaged vehicle on winding or hilly roads, when the Collision Alert occurs. or in conditions that can limit visibility such as fog, rain, Selecting the Alert Timing or snow, or if the headlamps or FCA warnings will not occur unless windshield are not cleaned or in the FCA system detects a vehicle proper condition. Keep the ahead. When a vehicle is detected, windshield, headlamps, and FCA the vehicle ahead indicator will display green. Vehicles may not be sensors clean and in good repair. detected on curves, highway exit ramps, or hills, due to poor visibility; Collision Alert or if a vehicle ahead is partially blocked by pedestrians or other objects. FCA will not detect another vehicle ahead until it is completely in the driving lane.

{ Warning The Collision Alert control is on the When your vehicle approaches steering wheel. Press [ to set the FCA does not provide a warning another detected vehicle too rapidly, FCA timing to far, medium, or near, to help avoid a crash, unless it the FCA display will flash on the or on some vehicles, Off. The first detects a vehicle. FCA may not windshield. Also, eight rapid button press shows the current detect a vehicle ahead if the FCA high-pitched beeps will sound from setting on the DIC. Additional button sensor is blocked by dirt, snow, the front. When this Collision Alert presses will change this setting. The chosen setting will remain until it is (Continued) occurs, the brake system may Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

190 Driving and Operating changed. The timing of alerts will Side Blind Zone SBZA Detection Zones vary based on vehicle speed. The faster the vehicle speed, the farther Alert (SBZA) away the alert will occur. Consider If equipped, the SBZA system is a traffic and weather conditions when lane-changing aid that assists selecting the alert timing. The range drivers with avoiding crashes that of selectable alert timings may not occur with moving vehicles in the be appropriate for all drivers and side blind zone (or spot) areas. The driving conditions. SBZA warning display will light up in the corresponding outside side Unnecessary Alerts mirror and will flash if the turn signal FCA may provide unnecessary is on. alerts to turning vehicles, vehicles in other lanes, objects that are not { Warning vehicles, or shadows. These alerts The SBZA sensor covers a zone of are normal operation and the SBZA does not alert the driver to approximately one lane over from vehicle does not need service. vehicles rapidly approaching both sides of the vehicle, or 3.5 m Cleaning the System outside of the side blind zones, (11 ft). The height of the zone is pedestrians, bicyclists, approximately between 0.5 m (1.5 ft) If the FCA system does not seem to or animals. It may not provide and 2 m (6 ft) off the ground. This operate properly, this may correct alerts when changing lanes under zone starts at approximately the the issue: all driving conditions. Failure to middle of the vehicle and goes back . Clean the outside of the use proper care when changing 5 m (16 ft). windshield in front of the lanes may result in injury, death, How the System Works rearview mirror. or vehicle damage. Before making a lane change, always The SBZA symbol lights up in the . Clean the entire front of the side mirrors when the system vehicle. check mirrors, glance over your shoulder, and use the turn detects a moving vehicle in the next . Clean the headlamps. signals. lane over that is in the side blind zone. This indicates it may be Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 191 unsafe to change lanes. Before If SBZA is disabled by the driver, or slush, or in heavy rainstorms. For making a lane change, check the the SBZA mirror displays will not cleaning instructions, see "Washing SBZA display, check mirrors, glance light up. the Vehicle" under Exterior Care over your shoulder, and use the turn 0 267. If the DIC still displays the signals. When the System Does Not system unavailable message after Seem to Work Properly cleaning both sides of the vehicle SBZA displays may not come on toward the rear corners of the when passing a vehicle quickly or vehicle, see your dealer. for a stopped vehicle. SBZA may If the SBZA displays do not light up alert to objects attached to the when vehicles are in the blind zone vehicle, such as a bicycle, or object and the system is clean, the system Left Side Mirror Right Side Mirror extending out to either side of the may need service. Take the vehicle Display Display vehicle. This is normal system to your dealer. operation; the vehicle does not need When the vehicle is started, both service. When SBZA is disabled for any outside mirror SBZA displays will reason other than the driver turning briefly come on to indicate the SBZA may not always alert the it off, the Side Blind Zone Alert On system is operating. When the driver to vehicles in the side blind option will not be available on the vehicle is in a forward gear, the left- zone, especially in wet conditions. personalization menu. The system does not need to be or right-side mirror display will light Radio Frequency Information up if a moving vehicle is detected in serviced. The system may light up that blind zone. If the turn signal is due to guardrails, signs, trees, See Radio Frequency Statement activated in the same direction of a shrubs, and other non-moving 0 302. detected vehicle, this display will objects. This is normal system flash as an extra warning not to operation; the vehicle does not need change lanes. service. SBZA can be disabled through SBZA may not operate when the vehicle personalization. See SBZA sensors in the left or right corners of the rear bumper are “Collision/Detection Systems” under Vehicle Personalization 0 128. covered with mud, dirt, snow, ice, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

192 Driving and Operating Lane Departure How the System Works Warning (Continued) Warning (LDW) The LDW camera sensor is on the not in proper condition; or if windshield ahead of the rearview If equipped, LDW may help avoid the sun shines directly into mirror. crashes due to unintentional lane the camera. departures. It may provide an alert if To turn LDW on and off, press @ on the vehicle is crossing a lane . Detect road edges. the center stack, forward of the shift without using a turn signal in that . Detect lanes on winding or lever. The control indicator will light direction. LDW uses a camera hilly roads. when LDW is on. sensor to detect the lane markings at speeds of 56 km/h (35 mph) or If LDW only detects lane greater. markings on one side of the road, it will only warn you when { Warning departing the lane on the side where it has detected a lane The LDW system does not steer marking. Always keep your the vehicle. The LDW system attention on the road and @ may not: maintain proper vehicle position When LDW is on, is green if LDW is available to warn of a lane . Provide enough time to within the lane, or vehicle damage, injury, or death could departure. If the vehicle crosses a avoid a crash. detected lane marking without using occur. Always keep the . Detect lane markings under windshield, headlamps, and the turn signal in that direction, @ poor weather or visibility camera sensors clean and in changes to amber and flashes. conditions. This can occur if good repair. Do not use LDW in Additionally, there will be three the windshield or bad weather conditions. beeps on the right or left, depending headlamps are blocked by on the lane departure direction. dirt, snow, or ice; if they are (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 193 When the System Does Not Fuel higher. Do not use gasoline with a Seem To Work Properly posted octane rating of less than 87, GM recommends the use of TOP as this may cause engine knock and The system may not detect lanes as TIER detergent gasoline to keep the will lower fuel economy. well when there are: engine cleaner and reduce engine Prohibited Fuels . Close vehicles ahead. deposits. See www.toptiergas.com for a list of TOP TIER detergent Sudden lighting changes, such . gasoline marketers and applicable Caution as when driving through tunnels. countries. . Banked roads. Do not use fuels with any of the following conditions; doing so If the LDW system is not functioning may damage the vehicle and void properly when lane markings are its warranty: clearly visible, cleaning the windshield may help. . For vehicles which are not FlexFuel, fuel labeled LDW alerts may occur due to tar greater than 15% ethanol by marks, shadows, cracks in the road, volume, such as mid-level temporary or construction lane ethanol blends (16 50% markings, or other road – ethanol), E85, or FlexFuel. imperfections. This is normal system operation; the vehicle does not need . Fuel with any amount of service. Turn LDW off if these methanol, methylal, and conditions continue. aniline. These fuels can Do not use any fuel labeled E85 or corrode metal fuel system FlexFuel. Do not use gasoline with parts or damage plastic and ethanol levels greater than 15% by rubber parts. volume. (Continued) Use regular unleaded gasoline meeting ASTM specification D4814 with a posted octane rating of 87 or Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

194 Driving and Operating federal specifications, but emission If TOP TIER detergent gasoline is Caution (Continued) control system performance may be not available, one bottle of GM Fuel affected. The malfunction indicator System Treatment Cleaner added to . Fuel containing metals such lamp could turn on and the vehicle the fuel tank at every engine oil as methylcyclopentadienyl may not pass a smog-check test. change, can help. GM Fuel System manganese tricarbonyl See Malfunction Indicator Lamp Treatment Cleaner is the only (MMT), which can damage (Check Engine Light) 0 116. If this gasoline additive recommended by the emissions control occurs, return to your authorized General Motors. It is available at system and spark plugs. dealer for diagnosis. If it is your dealer. . Fuel with a posted octane determined that the condition is rating of less than the caused by the type of fuel used, Filling the Tank recommended fuel. Using repairs may not be covered by the this fuel will lower fuel vehicle warranty. { Warning economy and performance, and may decrease the life of Fuels in Foreign Fuel vapors and fuel fires burn the emissions catalyst. Countries violently and can cause injury or death. The U.S., Canada, and Mexico post California Fuel fuel octane ratings in anti-knock . To help avoid injuries to you Requirements index (AKI). For fuel not to use in a and others, read and follow foreign country, see “Prohibited all the instructions on the If the vehicle is certified to meet Fuels” in Fuel 0 193. fuel pump island. California Emissions Standards, it is designed to operate on fuels that . Turn off the engine when meet California specifications. See Fuel Additives refueling. the underhood emission control To keep fuel systems clean, TOP . Keep sparks, flames, and label. If this fuel is not available in TIER detergent gasoline is smoking materials away states adopting California Emissions recommended. See Fuel 0 193. from fuel. Standards, the vehicle will operate (Continued) satisfactorily on fuels meeting Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 195

Warning (Continued) { Warning

. Do not leave the fuel pump Overfilling the fuel tank by more unattended. than three clicks of a standard fill . Do not use a cell phone nozzle may cause: while refueling. . Vehicle performance issues, . Do not reenter the vehicle including engine stalling and while pumping fuel. damage to the fuel system. . Keep children away from . Fuel spills. the fuel pump and never let . Potential fuel fires. children pump fuel. The fuel door is on the passenger . Fuel can spray out if the rear side of the vehicle. If equipped, Be careful not to spill fuel. Wait a refueling nozzle is inserted the fuel door is locked when the few seconds after you have finished too quickly. This spray can K pumping before removing the happen if the tank is nearly vehicle doors are locked. Press on the RKE transmitter to unlock. nozzle. Clean fuel from painted full, and is more likely in hot surfaces as soon as possible. See weather. Insert the refueling To open the fuel door, push and Exterior Care 0 267. nozzle slowly and wait for release the rearward center edge of any hiss noise to stop prior the door. { Warning to beginning to flow fuel. The vehicle has a capless refueling system and does not have a fuel If a fire starts while you are cap. The filling nozzle must be fully refueling, do not remove the inserted and latched prior to starting nozzle. Shut off the flow of fuel by fuel flow. shutting off the pump or by notifying the station attendant. Leave the area immediately. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

196 Driving and Operating Filling the Tank with a Portable 3. Remove and clean the funnel Gas Can adapter and return it to the Warning (Continued) storage location. If the vehicle runs out of fuel and keep it in contact with the fill must be filled from a portable opening until filling is gas can: Filling a Portable Fuel complete. Container . Fill the container no more than 95% full to allow for { Warning expansion. Filling a portable fuel container . Do not smoke, light while it is in the vehicle can cause matches, or use lighters fuel vapors that can ignite either while pumping fuel. 1. Locate the capless funnel by static electricity or other . Avoid using cell phones or adapter from the rear storage means. You or others could be other electronic devices. compartment under the load badly burned and the vehicle floor. could be damaged. Always: 2. Insert and latch the funnel into . Use approved fuel the capless fuel system. containers. . Remove the container from { Warning the vehicle, trunk, or pickup bed before filling. Attempting to refuel without using the funnel adapter may cause fuel . Place the container on the spillage and damage the capless ground. fuel system. This could cause a . Place the nozzle inside the fire and you or others could be fill opening of the container badly burned and the vehicle before dispensing fuel, and could be damaged. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Driving and Operating 197

Trailer Towing Conversions and Caution Add-Ons General Towing Some electrical equipment can Information Add-On Electrical damage the vehicle or cause components to not work and The vehicle is neither designed nor Equipment would not be covered by the intended to tow a trailer. vehicle warranty. Always check { Warning with your dealer before adding electrical equipment. The Data Link Connector (DLC) is used for vehicle service and Emission Inspection/Maintenance Add-on equipment can drain the testing. See Malfunction Indicator vehicle's 12-volt battery, even if the vehicle is not operating. Lamp (Check Engine Light) 0 116. A device connected to the DLC — The vehicle has an airbag system. such as an aftermarket fleet or Before attempting to add anything driver-behavior tracking device — electrical to the vehicle, see may interfere with vehicle Servicing the Airbag-Equipped 0 systems. This could affect vehicle Vehicle 76 and Adding Equipment operation and cause a crash. to the Airbag-Equipped Vehicle 0 Such devices may also access 76. information stored in the vehicle’s systems. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

198 Vehicle Care Starter Switch Check ...... 220 Rear Compartment Fuse Vehicle Care Automatic Transmission Shift Block ...... 234 Lock Control Function Check ...... 220 Wheels and Tires General Information Park Brake and P (Park) Tires ...... 235 General Information ...... 199 Mechanism Check ...... 220 All-Season Tires ...... 236 California Proposition Wiper Blade Replacement . . . . 221 Winter Tires ...... 236 65 Warning ...... 199 Windshield Replacement . . . . . 222 Summer Tires ...... 237 California Perchlorate Gas Strut(s) ...... 222 Tire Sidewall Labeling ...... 237 Materials Requirements . . . . . 200 Tire Designations ...... 239 Accessories and Headlamp Aiming Tire Terminology and Modifications ...... 200 Headlamp Aiming ...... 224 Definitions ...... 240 Tire Pressure ...... 242 Vehicle Checks Bulb Replacement Tire Pressure Monitor Doing Your Own Bulb Replacement ...... 224 System ...... 244 Service Work ...... 200 Halogen Bulbs ...... 224 Tire Pressure Monitor Hood ...... 201 LED Lighting ...... 224 Operation ...... 245 Engine Compartment Headlamps, Front Turn Signal Tire Inspection ...... 248 Overview ...... 203 and Parking Lamps ...... 224 Tire Rotation ...... 248 Engine Oil ...... 206 Taillamps, Turn Signal, When It Is Time for New Engine Oil Life System ...... 209 Sidemarker, Stoplamps, and Tires ...... 249 Automatic Transmission Back-Up Lamps ...... 225 Buying New Tires ...... 250 Fluid ...... 210 License Plate Lamp ...... 227 Different Size Tires and Engine Air Cleaner/Filter ...... 210 Electrical System Wheels ...... 251 Cooling System ...... 211 Uniform Tire Quality Engine Overheating ...... 215 Electrical System Overload . . . 227 Fuses and Circuit Breakers . . . 228 Grading ...... 252 Washer Fluid ...... 216 Wheel Alignment and Tire Brakes ...... 217 Engine Compartment Fuse Block ...... 228 Balance ...... 253 Brake Fluid ...... 218 Wheel Replacement ...... 253 Battery - North America ...... 219 Instrument Panel Fuse Block ...... 232 Tire Chains ...... 254 All-Wheel Drive ...... 219 If a Tire Goes Flat ...... 254 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 199 Tire Changing ...... 256 General Information California Proposition Compact Spare Tire ...... 260 For service and parts needs, visit 65 Warning Jump Starting your dealer. You will receive Jump Starting - North genuine GM parts and GM-trained { Warning America ...... 261 and supported service people. Most motor vehicles, including Towing the Vehicle Genuine GM parts have one of this one, as well as many of its Towing the Vehicle ...... 263 these marks: service parts and fluids, contain Recreational Vehicle Towing ...... 264 and/or emit chemicals known to the State of California to cause Appearance Care cancer and birth defects or other Exterior Care ...... 267 reproductive harm. Engine Interior Care ...... 271 exhaust, many parts and Floor Mats ...... 274 systems, many fluids, and some component wear by-products contain and/or emit these chemicals. For more information go to www.P65Warnings.ca.gov/ passenger-vehicle.

See Battery - North America 0 219 and Jump Starting - North America 0 261 and the back cover. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

200 Vehicle Care California Perchlorate Damage to suspension components Vehicle Checks caused by modifying vehicle height Materials Requirements outside of factory settings will not be Certain types of automotive covered by the vehicle warranty. Doing Your Own applications, such as airbag Damage to vehicle components Service Work initiators, seat belt pretensioners, resulting from modifications or the and lithium batteries contained in installation or use of non-GM { Warning Remote Keyless Entry transmitters, certified parts, including control may contain perchlorate materials. module or software modifications, is It can be dangerous to work on Special handling may be necessary. not covered under the terms of the your vehicle if you do not have For additional information, see vehicle warranty and may affect the proper knowledge, service www.dtsc.ca.gov/hazardouswaste/ remaining warranty coverage for manual, tools, or parts. Always perchlorate. affected parts. follow owner’s manual procedures and consult the service manual Accessories and GM Accessories are designed to complement and function with other for your vehicle before doing any Modifications systems on the vehicle. See your service work. Adding non-dealer accessories or dealer to accessorize the vehicle making modifications to the vehicle using genuine GM Accessories If doing some of your own service can affect vehicle performance and installed by a dealer technician. work, use the proper service safety, including such things as Also, see Adding Equipment to the manual. It tells you much more airbags, braking, stability, ride and Airbag-Equipped Vehicle 0 76. about how to service the vehicle handling, emissions systems, than this manual can. To order the aerodynamics, durability, and proper service manual, see Service electronic systems like antilock Publications Ordering Information brakes, traction control, and stability 0 301. control. These accessories or This vehicle has an airbag system. modifications could even cause Before attempting to do your own malfunction or damage not covered service work, see Servicing the by the vehicle warranty. Airbag-Equipped Vehicle 0 76. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 201 Keep a record with all parts receipts 1. Pull the hood release handle and list the mileage and the date of inside the vehicle. It is located any service work performed. See on the lower left side of the Maintenance Records 0 288. instrument panel.

Caution

Even small amounts of contamination can cause damage to vehicle systems. Do not allow contaminants to contact the fluids, reservoir caps, or dipsticks. 3. Lift the hood and release the Hood hood prop from its retainer, above the radiator. Securely To open the hood: place the hood prop into the slot on the underside of 2. Go to the front of the vehicle the hood. and move the secondary hood release lever toward the right side of the vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

202 Vehicle Care To close the hood: 1. Before closing the hood, be sure all filler caps are on properly. Then, lift the hood to relieve pressure on the hood prop. Remove the hood prop from the slot in the underside of the hood and return the prop to its retainer. The prop rod must click into place when returning it to the retainer to prevent hood damage. 2. Lower the hood 30 cm (12 in) above the vehicle and release it so it fully latches. Check to make sure the hood is closed and repeat the process if necessary. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 203 Engine Compartment Overview

1.4L L4 Engine (LE2) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

204 Vehicle Care 1. Engine Air Cleaner/Filter 0 210. 2. Engine Oil Fill Cap. See Engine Oil 0 206. 3. Engine Oil Dipstick. See Engine Oil 0 206. 4. Engine Cooling Fan (Out of View). See Cooling System 0 211. 5. Engine Coolant Surge Tank and Pressure Cap. See Cooling System 0 211. 6. Brake Fluid Reservoir. See Brakes 0 217. 7. Auxiliary Fuse Block. See Engine Compartment Fuse Block 0 228. 8. Battery - North America 0 219. 9. Windshield Washer Fluid Reservoir. See Washer Fluid 0 216. 10. Engine Compartment Fuse Block 0 228. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 205

1.4L L4 Engine (LUV) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

206 Vehicle Care 1. Engine Air Cleaner/Filter 0 210. Engine Oil Checking Engine Oil 2. Engine Oil Dipstick. See To ensure proper engine Check the engine oil level regularly, 0 Engine Oil 206. performance and long life, careful every 650 km (400 mi), especially 3. Engine Cooling Fan (Out of attention must be paid to engine oil. prior to a long trip. The engine oil View). See Cooling System Following these simple, but dipstick handle is a loop. See 0 211. important steps will help protect Engine Compartment Overview your investment: 0 203 for the location. 4. Engine Oil Fill Cap. See Engine Oil 0 206. . Use engine oil approved to the proper specification and of the { Warning 5. Engine Coolant Surge Tank proper viscosity grade. See and Pressure Cap. See The engine oil dipstick handle Selecting the Right Engine Oil 0 “ ” may be hot; it could burn you. Cooling System 211. in this section. 6. Brake Fluid Reservoir. See Use a towel or glove to touch the . Check the engine oil level Brakes 0 217. dipstick handle. regularly and maintain the 7. Auxiliary Fuse Block. See proper oil level. See “Checking Engine Compartment Fuse Engine Oil” and “When to Add If a low oil Driver Information Center Block 0 228. Engine Oil” in this section. (DIC) message displays, check the oil level. 8. Battery - North America 0 219. . Change the engine oil at the appropriate time. See Engine Oil Follow these guidelines: 9. Windshield Washer Fluid 0 Reservoir. See Washer Fluid Life System 209. . To get an accurate reading, park 0 216. . Always dispose of engine oil the vehicle on level ground. properly. See “What to Do with Check the engine oil level after 10. Engine Compartment Fuse the engine has been off for at 0 Used Oil” in this section. Block 228. least two hours. Checking the engine oil level on steep grades or too soon after engine shutoff can result in incorrect readings. Accuracy improves when Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 207 checking a cold engine prior to starting. Remove the dipstick Caution (Continued) and check the level. to the engine. If you find that you . If unable to wait two hours, the have an oil level above the engine must be off for at least operating range, i.e., the engine 15 minutes if the engine is has so much oil that the oil level warm, or at least 30 minutes if gets above the MAX mark, the the engine is not warm. Pull out engine could be damaged. You the dipstick, wipe it with a clean 1.4L L4 Turbo Engine (LE2) should drain out the excess oil or paper towel or cloth, then push it limit driving of the vehicle and back in all the way. Remove it If the oil is below the cross-hatched again, keeping the tip down, and area at the tip of the dipstick and seek a service professional to check the level. the engine has been off for at least remove the excess amount of oil. 15 minutes, add 1 L (1 qt) of the When to Add Engine Oil recommended oil and then recheck See Engine Compartment Overview the level. See “Selecting the Right 0 203 for the location of the engine Engine Oil” later in this section for oil fill cap. an explanation of what kind of oil to use. For engine oil crankcase Add enough oil to put the level capacity, see Capacities and somewhere in the proper operating Specifications 0 290. range between the MIN and MAX marks. Push the dipstick all the way 1.4L L4 Turbo Engine (LUV) back in when through. Caution Selecting the Right Engine Oil Do not add too much oil. Oil Selecting the right engine oil levels above or below the depends on both the proper oil acceptable operating range specification and viscosity grade. shown on the dipstick are harmful See Recommended Fluids and (Continued) Lubricants 0 286. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

208 Vehicle Care Specification Viscosity Grade Engine Oil Additives/Engine Ask for and use full synthetic engine For the LE2 1.4L turbo engine (VIN Oil Flushes oils that meet the dexos1 Code M), use: Do not add anything to the oil. The specification. . Dexos1 approved ACDelco Full recommended oils meeting the Engine oils that have been Synthetic 0W20 engine oil. dexos1 specification are all that is approved by GM as meeting the needed for good performance and . Dexos1 approved Mobil 1 Full engine protection. dexos1 specification are marked Synthetic 0W20 engine oil. with the dexos1 approved logo. See Engine oil system flushes are not www.gmdexos.com. . Or any other 0W20 engine oil recommended and could cause meeting dexos1 second engine damage not covered by the generation requirements. vehicle warranty. For the LUV 1.4L turbo engine (VIN Code B), use SAE 5W-30 viscosity What to Do with Used Oil grade engine oil. Cold Temperature Used engine oil contains certain Operation: In an area of extreme elements that can be unhealthy for cold, where the temperature falls your skin and could even cause below −29 °C (−20 °F), an SAE cancer. Do not let used oil stay on Caution 0W-30 oil may be used. An oil of your skin for very long. Clean your this viscosity grade will provide skin and nails with soap and water, Failure to use the recommended easier cold starting for the engine at or a good hand cleaner. Wash or engine oil or equivalent can result extremely low temperatures. properly dispose of clothing or rags in engine damage not covered by When selecting an oil of the containing used engine oil. See the the vehicle warranty. appropriate viscosity grade, it is manufacturer's warnings about the recommended to select an oil of the use and disposal of oil products. correct specification. See Used oil can be a threat to the “Specification” earlier in this section. environment. If you change your own oil, be sure to drain all the oil from the filter before disposal. Never Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 209 dispose of oil by putting it in the the best conditions, the oil life How to Reset the Engine Oil trash or pouring it on the ground, system might indicate that an oil Life System into sewers, or into streams or change is not necessary for up to a bodies of water. Recycle it by taking year. The engine oil and filter must Reset the system whenever the it to a place that collects used oil. be changed at least once a year engine oil is changed so that the and, at this time, the system must system can calculate the next Engine Oil Life System be reset. Your dealer has trained engine oil change. To reset the service people who will perform this system: When to Change Engine Oil work and reset the system. It is also 1. Press the MENU button to This vehicle has a computer system important to check the oil regularly show Remaining Oil Life on the that indicates when to change the over the course of an oil drain display. This display shows an engine oil and filter. This is based interval and keep it at the proper estimate of the oil’s remaining on a combination of factors which level. useful life. If 99% is displayed, include engine revolutions, engine If the system is ever reset that means that 99% of the temperature, and miles driven. accidentally, the oil must be current oil life remains. Based on driving conditions, the changed at 5 000 km (3,000 mi) 2. To reset the engine oil life mileage at which an oil change is since the last oil change. system, press the SET/CLR indicated can vary considerably. For Remember to reset the oil life button while the oil life display the oil life system to work properly, system whenever the oil is changed. is active. After a few seconds, the system must be reset every time there will be a single chime and the oil is changed. the oil life will be reset When the system has calculated to 100%. that oil life has been diminished, it Be careful not to reset the oil life indicates that an oil change is display accidentally at any time necessary. A CHANGE ENGINE other than after the oil is changed. OIL SOON DIC message comes on. It cannot be reset accurately. Change the oil as soon as possible within the next 1 000 km (600 mi). It is possible that, if driving under Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

210 Vehicle Care If the CHANGE ENGINE OIL SOON Engine Air Cleaner/Filter replace if damaged. Do not clean DIC message comes back on when the engine air cleaner/filter with the vehicle is started, the engine oil The engine air cleaner/filter is in the water or compressed air. engine compartment on the life system has not reset. Repeat To inspect or replace the air cleaner/ the procedure. passenger side of the vehicle. See Engine Compartment Overview filter: Automatic Transmission 0 203. Fluid When to Inspect the Engine Air Cleaner/Filter How to Check Automatic Transmission Fluid For intervals on changing and inspecting the engine air cleaner/ It is not necessary to check the filter, see Maintenance Schedule transmission fluid level. 0 278. A transmission fluid leak is the only reason for fluid loss. If a leak How to Inspect the Engine Air occurs, take the vehicle to your Cleaner/Filter dealer and have it repaired as soon Do not start the engine or have the as possible. engine running with the engine air 1.4L L4 Engine (LE2) There is a special procedure for cleaner/filter housing open. Before checking and changing the removing the engine air cleaner/ transmission fluid. Because this filter, make sure that the engine air procedure is difficult, you should cleaner/filter housing and nearby have this done at your dealer. components are free of dirt and debris. Remove the engine air Change the fluid at the intervals cleaner/filter. Lightly tap and shake listed in Maintenance Schedule the engine air cleaner/filter (away 0 278, and be sure to use the fluid from the vehicle), to release loose listed in Recommended Fluids and dust and dirt. Inspect the engine air Lubricants 0 286. cleaner/filter for damage, and Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 211

{ Warning

Operating the engine with the air cleaner/filter off can cause you or others to be burned. The air cleaner not only cleans the air; it helps to stop flames if the engine backfires. Use caution when working on the engine and do not drive with the air cleaner/filter off.

1.4L L4 Engine (LUV) 1.4L L4 Engine (LE2) 1. Remove the two screws, tilt the Caution cover, and slide it out of the assembly. If the air cleaner/filter is off, dirt can easily get into the engine, 2. Inspect or replace the engine which could damage it. Always air cleaner/filter. have the air cleaner/filter in place 3. Lower the cover, slide it into when driving. the assembly, then secure with the two screws. Cooling System See Maintenance Schedule 0 278 for replacement intervals. The cooling system allows the engine to maintain the correct working temperature. 1.4L L4 Engine (LUV)

1. Engine Cooling Fan (Out of View) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

212 Vehicle Care 2. Engine Coolant Surge Tank Engine Coolant Use a 50/50 mixture of clean and Pressure Cap drinkable water and DEX-COOL The cooling system in the vehicle is coolant. This mixture: filled with DEX-COOL engine { Warning coolant. This coolant is designed to . Gives freezing protection down remain in the vehicle for 5 years or to −37 °C (−34 °F), outside An underhood electric fan can 240 000 km (150,000 mi), whichever temperature. start up even when the engine is occurs first. not running and can cause injury. . Gives boiling protection up to Keep hands, clothing, and tools The following explains the cooling 129 °C (265 °F), engine away from any underhood system and how to check and add temperature. electric fan. coolant when it is low. If there is a . Protects against rust and problem with engine overheating, corrosion. see Engine Overheating 0 215. . Will not damage aluminum parts. What to Use { Warning . Helps keep the proper engine temperature. Do not touch heater or radiator { Warning hoses, or other engine parts. Caution They can be very hot and can Plain water, or other liquids such as alcohol, can boil before the burn you. Do not run the engine if Do not use anything other than a proper coolant mixture will. With there is a leak; all coolant could mix of DEX-COOL coolant that plain water or the wrong mixture, leak out. That could cause an meets GM Standard the engine could get too hot but engine fire and can burn you. Fix GMW3420 and clean, drinkable there would not be an overheat any leak before driving the water. Anything else can cause warning. The engine could catch vehicle. damage to the engine cooling fire and you or others could be system and the vehicle, which burned. would not be covered by the vehicle warranty. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 213 Never dispose of engine coolant by How to Add Coolant to the putting it in the trash, pouring it on Coolant Surge Tank the ground, or into sewers, streams, or bodies of water. Have the coolant { Warning changed by an authorized service center, familiar with legal Steam and scalding liquids from a requirements regarding used hot cooling system are under coolant disposal. This will help pressure. Turning the pressure protect the environment and your cap, even a little, can cause them health. to come out at high speed and Checking Coolant you could be burned. Never turn the cap when the cooling system, The vehicle must be on a level 1.4L L4 Engine (LUV) Shown, 1.4L including the pressure cap, is hot. surface when checking the coolant L4 Engine (LE2) Similar level. Wait for the cooling system and Check to see if coolant is visible in pressure cap to cool. It is normal to see coolant moving in the coolant surge tank. If the coolant the upper coolant hose return line inside the coolant surge tank is when the engine is running. boiling, do not do anything else until it cools down. { Warning If coolant is visible but the coolant Plain water, or other liquids such level is not at or above the mark as alcohol, can boil before the pointed to, add a 50/50 mixture of proper coolant mixture will. With clean drinkable water and plain water or the wrong mixture, DEX-COOL coolant. the engine could get too hot but Be sure the cooling system is cool there would not be an overheat before this is done. warning. The engine could catch fire and you or others could be If no coolant is visible in the coolant surge tank, add coolant as follows: burned. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

214 Vehicle Care cooling system, including the { Warning coolant surge tank pressure cap, is cool before you do it. Spilling coolant on hot engine parts can burn you. Coolant contains ethylene glycol and it will burn if the engine parts are hot enough.

Caution 1. Remove the coolant surge tank pressure cap when the cooling Failure to follow the specific system, including the coolant 4. Fill the coolant surge tank with coolant fill procedure could cause surge tank pressure cap and the proper mixture to the the engine to overheat and could upper radiator hose, is no indicated level mark. longer hot. cause system damage. If coolant 5. With the coolant surge tank is not visible in the surge tank, Turn the pressure cap slowly pressure cap off, start the contact your dealer. counterclockwise about engine and let it run until you one-quarter of a turn. If you can feel the upper radiator hear a hiss, wait for that to If no problem is found, check to see hose getting hot. Watch out for stop. This will allow any the engine cooling fan. if coolant is visible in the coolant pressure still left to be vented surge tank. If coolant is visible but out the discharge hose. By this time, the coolant level the coolant level is not at the inside the coolant surge tank indicated level mark, add a 50/ 2. Keep turning the pressure cap may be lower. If the level is 50 mixture of clean, drinkable water slowly and remove it. lower, add more of the proper and DEX-COOL coolant at the mixture to the coolant surge coolant surge tank, but be sure the tank until the level reaches the indicated level mark. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 215 6. Replace the pressure cap If the decision is made not to lift the If Steam Is Coming from the tightly. hood when this warning appears, Engine Compartment 7. Verify coolant level after the get service help right away. See Roadside Assistance Program engine is shut off and the 0 { Warning coolant is cold. If necessary, 296. repeat coolant fill procedure If the decision is made to lift the Steam and scalding liquids from a Steps 1–6. hood, make sure the vehicle is hot cooling system are under pressure. Turning the pressure If the coolant still is not at the parked on a level surface. proper level when the system Then check to see if the engine cap, even a little, can cause them cools down again, see your cooling fan is running. If the engine to come out at high speed and dealer. is overheating, the fan should be you could be burned. Never turn running. If it is not, do not continue the cap when the cooling system, Caution to run the engine. Have the vehicle including the pressure cap, is hot. serviced. Wait for the cooling system and If the pressure cap is not tightly pressure cap to cool. installed, coolant loss and engine Caution damage may occur. Be sure the If No Steam Is Coming from cap is properly and tightly Do not run the engine if there is a the Engine Compartment secured. leak in the engine cooling system. This can cause a loss of all If an engine overheat warning is coolant and can damage the displayed but no steam can be seen Engine Overheating system and vehicle. Have any or heard, the problem may not be too serious. Sometimes the engine The vehicle has an engine coolant leaks fixed right away. can get a little too hot when the temperature gauge to warn of the vehicle: engine overheating. See Engine Coolant Temperature Gauge 0 113. . Climbs a long hill on a hot day . Stops after high-speed driving . Idles for long periods in traffic Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

216 Vehicle Care If the overheat warning is displayed If there is no sign of steam, idle the Open the cap with the washer with no sign of steam: engine for three minutes while symbol on it. Add washer fluid until 1. Turn the air conditioning off. parked. If the warning is still the tank is full. See Engine displayed, turn off the engine until it Compartment Overview 0 203 for 2. Turn the heater on to the cools down. reservoir location. highest temperature and to the highest fan speed. Open the Washer Fluid Caution windows as necessary. 3. When it is safe to do so, pull off What to Use . Do not use washer fluid that the road, shift to P (Park) or When the vehicle needs windshield contains any type of water N (Neutral), and let the washer fluid, be sure to read the repellent coating. This can engine idle. manufacturer's instructions before cause the wiper blades to chatter or skip. If the engine coolant temperature use. If operating the vehicle in an gauge is no longer in the overheat area where the temperature may fall . Do not use engine coolant zone, the vehicle can be driven. below freezing, use a fluid that has (antifreeze) in the Continue to drive the vehicle slowly sufficient protection against windshield washer. It can for about 10 minutes. Keep a safe freezing. damage the windshield vehicle distance from the vehicle in Adding Washer Fluid washer system and paint. front. If the warning does not come . Do not mix water with back on, continue to drive normally ready-to-use washer fluid. and have the cooling system Water can cause the checked for proper fill and function. solution to freeze and If the warning continues, pull over, damage the washer fluid stop, and park the vehicle tank and other parts of the right away. washer system. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 217 proper sequence to torque Caution (Continued) { Warning specifications. See Capacities and Specifications 0 290. . When using concentrated The brake wear warning sound washer fluid, follow the means that soon the brakes will Brake pads should be replaced as manufacturer instructions for not work well. That could lead to complete sets. adding water. a crash. When the brake wear Brake Pedal Travel . Fill the washer fluid tank warning sound is heard, have the See your dealer if the brake pedal only three-quarters full when vehicle serviced. does not return to normal height, it is very cold. This allows or if there is a rapid increase in for fluid expansion if pedal travel. This could be a sign freezing occurs, which could that brake service may be required. damage the tank if it is Caution completely full. Continuing to drive with worn-out Replacing Brake System Parts brake pads could result in costly Always replace brake system parts Brakes brake repair. with new, approved replacement parts. If this is not done, the brakes Disc brake pads have built-in wear Some driving conditions or climates may not work properly. The braking indicators that make a high-pitched performance expected can change warning sound when the brake pads can cause a brake squeal when the brakes are first applied or lightly in many other ways if the wrong are worn and new pads are needed. replacement brake parts are The sound can come and go or can applied. This does not mean something is wrong with the brakes. installed or if parts are improperly be heard all the time when the installed. vehicle is moving, except when Properly torqued wheel nuts are applying the brake pedal firmly. necessary to help prevent brake pulsation. When tires are rotated, inspect brake pads for wear and evenly tighten wheel nuts in the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

218 Vehicle Care Brake Fluid . A fluid leak in the brake When the brake fluid falls to a low hydraulic system. Have the level, the brake warning light comes brake hydraulic system fixed. on. See Brake System Warning With a leak, the brakes will not Light 0 118. work well. Brake fluid absorbs water over time Always clean the brake fluid which degrades the effectiveness of reservoir cap and the area around the brake fluid. Replace brake fluid the cap before removing it. at the specified intervals to prevent The brake master cylinder reservoir increased stopping distance. See Do not top off the brake fluid. 0 is filled with GM approved DOT 4 Adding fluid does not correct a leak. Maintenance Schedule 278. brake fluid as indicated on the If fluid is added when the linings are What to Add reservoir cap. See Engine worn, there will be too much fluid Compartment Overview 0 203 for when new brake linings are Use only GM approved DOT 4 the location of the reservoir. installed. Add or remove fluid, as brake fluid from a clean, sealed container. See Recommended Checking Brake Fluid necessary, only when work is done 0 on the brake hydraulic system. Fluids and Lubricants 286. With the vehicle in P (Park) on a level surface, the brake fluid level { Warning { Warning should be between the minimum and maximum marks on the brake If too much brake fluid is added, it The wrong or contaminated brake fluid reservoir. can spill on the engine and burn, fluid could result in damage to the brake system. This could result in There are only two reasons why the if the engine is hot enough. You brake fluid level in the reservoir may or others could be burned, and the loss of braking leading to a go down: the vehicle could be damaged. possible injury. Always use the proper GM approved brake fluid. . Normal brake lining wear. When Add brake fluid only when work is new linings are installed, the done on the brake hydraulic fluid level goes back up. system. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 219 Infrequent Usage: Remove the Caution Warning (Continued) black, negative (−) cable from the battery to keep the battery from If brake fluid is spilled on the cancer and birth defects or other running down. vehicle's painted surfaces, the reproductive harm. Batteries also paint finish can be damaged. contain other chemicals known to Extended Storage: Remove the Immediately wash off any painted the State of California to cause black, negative (−) cable from the surface. cancer. WASH HANDS AFTER battery or use a battery trickle HANDLING. For more information charger. go to www.P65Warnings.ca.gov/ Battery - North America passenger-vehicle. All-Wheel Drive The original equipment battery is Transfer Case maintenance free. Do not remove See California Proposition Under normal driving conditions, the cap and do not add fluid. 0 65 Warning 199 and the back transfer case fluid does not require Refer to the replacement number cover. maintenance unless there is a fluid shown on the original battery label Vehicle Storage leak or unusual noise. If required, when a new battery is needed. See have the transfer case serviced by Engine Compartment Overview your dealer. 0 203 for battery location. { Warning Batteries have acid that can burn { Warning you and gas that can explode. WARNING: Battery posts, You can be badly hurt if you are terminals, and related not careful. See Jump Starting - accessories contain lead and lead North America 0 261 for tips on compounds, chemicals known to working around a battery without the State of California to cause getting hurt. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

220 Vehicle Care Starter Switch Check Automatic Transmission normal effort. If the shift lever moves out of P (Park), contact Shift Lock Control your dealer for service. { Warning Function Check When you are doing this Park Brake and P (Park) inspection, the vehicle could { Warning Mechanism Check move suddenly. If the vehicle When you are doing this moves, you or others could be inspection, the vehicle could { Warning injured. move suddenly. If the vehicle When you are doing this check, moves, you or others could be the vehicle could begin to move. 1. Before starting this check, be injured. sure there is enough room You or others could be injured around the vehicle. and property could be damaged. 1. Before starting this check, be Make sure there is room in front 2. Apply both the parking brake sure there is enough room of the vehicle in case it begins to and the regular brake. around the vehicle. It should be roll. Be ready to apply the regular Do not use the accelerator parked on a level surface. brake at once should the vehicle pedal, and be ready to turn off 2. Apply the parking brake. Be begin to move. the engine immediately if it ready to apply the regular starts. brake immediately if the vehicle Park on a fairly steep hill, with the 3. Try to start the engine in each begins to move. vehicle facing downhill. Keeping gear. The vehicle should start 3. With the engine off, turn the your foot on the regular brake, set only in P (Park) or N (Neutral). ignition on, but do not start the the parking brake. If the vehicle starts in any other engine. Without applying the . To check the parking brake's position, contact your dealer for regular brake, try to move the service. holding ability: With the engine shift lever out of P (Park) with running and the transmission in N (Neutral), slowly remove foot Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 221 pressure from the regular brake pedal. Do this until the vehicle is Caution held by the parking brake only. Allowing the wiper arm to touch . To check the P (Park) the windshield when no wiper mechanism's holding ability: blade is installed could damage With the engine running, shift to the windshield. Any damage that P (Park). Then release the occurs would not be covered by parking brake followed by the the vehicle warranty. Do not allow regular brake. the wiper arm to touch the Contact your dealer if service is windshield. required. Wiper Blade Replacement Front Wiper Blade 2. Press the release button on the Replacement top side of the wiper and pull Windshield wiper blades should be the wiper blade out of the end To replace the front wiper blades: inspected for wear and cracking. of the wiper arm. See Maintenance Schedule 0 278. 1. Lift the wiper arm from the 3. Install the wiper blade windshield until no further Replacement blades come in connector by sliding into the movement is possible. different types and are removed in end of the wiper arm until the different ways. For proper type and button on the wiper blade clicks length, see Maintenance into place with the wiper arm. Replacement Parts 0 287. 4. Place the wiper arm with the wiper blade in place back on the windshield. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

222 Vehicle Care 4. After wiper blade replacement, Windshield Replacement Caution ensure that the cover hook slides into the slot in the blade Driver Assistance Systems Damage may occur if the wiper assembly. blades are not in contact with the When a windshield replacement is windshield before turning on the 5. Snap the cover down to needed and the vehicle is equipped wiper system. secure. with a front-looking camera sensor for the Driver Assistance Systems, To replace the wiper blade: the windshield must be installed Rear Wiper Blade Replacement 1. Lift the wiper arm away from according to GM specifications for the windshield. The rear wiper blade and wiper arm these systems to work properly. If it have a cover for protection. The is not, there may be unexpected cover must be removed before the behavior and/or messages from wiper blade can be replaced. these systems. To remove the cover: Gas Strut(s) This vehicle is equipped with gas strut(s) to provide assistance in lifting and holding open the hood/ trunk/liftgate system in full open 2. Push the release lever (2) to position. disengage the hook and push 1. Slide a plastic tool under the the wiper arm (1) out of the { Warning cover and push upward to blade assembly (3). unsnap. If the gas struts that hold open 3. Push the new blade assembly the hood, trunk, and/or liftgate fail, 2. Slide the cover toward the securely on the wiper arm until you or others could be seriously wiper blade tip to unhook it the release lever clicks into injured. Take the vehicle to your from the blade assembly. place. (Continued) 3. Remove the cover. 4. Replace the wiper cover. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 223

Warning (Continued)

dealer for service immediately. Visually inspect the gas struts for signs of wear, cracks, or other damage periodically. Check to make sure the hood/trunk/liftgate is held open with enough force. If struts are failing to hold the hood/trunk/liftgate, do not operate. Have the vehicle serviced. Hood Liftgate

Caution

Do not apply tape or hang any objects from gas struts. Also do not push down or pull on gas struts. This may cause damage to the vehicle.

See Maintenance Schedule 0 278.

Trunk Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

224 Vehicle Care Headlamp Aiming Bulb Replacement Headlamps, Front Turn Headlamp aim has been preset and For the proper type of replacement Signal and Parking should need no further adjustment. bulbs, or any bulb changing Lamps If the vehicle is damaged in a crash, procedure not listed in this section, contact your dealer. Base Level Headlamp the headlamp aim may be affected. Assembly If adjustment to the headlamps is necessary, see your dealer. Halogen Bulbs The base model vehicle has halogen high-beam and low-beam { Warning headlamps, an LED turn signal lamp, DRL, and sidemarker lamp on Halogen bulbs have pressurized the headlamp assembly. gas inside and can burst if you drop or scratch the bulb. You or others could be injured. Be sure to read and follow the instructions on the bulb package.

LED Lighting This vehicle has several LED lamps. For replacement of any LED lighting assembly, contact your dealer.

Passenger Side Shown, Driver Side Similar

1. High-Beam Headlamp 2. Low-Beam Headlamp Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 225 High-Beam Headlamp/ Uplevel Headlamp Assembly Low-Beam Headlamp The uplevel model vehicle has LED 1. Open the hood. See Hood high-beam and low-beam 0 201. headlamps, a turn signal lamp, a parking lamp, a DRL, and For the driver side, remove the sidemarker lamp, and lamps on the windshield washer bottle filter headlamp assembly. neck by firmly pulling it straight out. Taillamps, Turn Signal, Sidemarker, Stoplamps, and Back-Up Lamps 4. Disconnect the wiring harness connector from the bulb. Taillamp Assembly 5. Install the new bulb in the The vehicle has halogen turn signal headlamp assembly by turning lamps and back-up lamps, LED tail/ clockwise. stoplamps, and a sidemarker lamp on the taillamp assembly. 6. Reconnect the wiring harness connector. 7. Install the headlamp bulb access cover. 2. Remove the headlamp bulb access cover. For the driver side, reinstall the windshield washer bottle filter 3. Turn the bulb counterclockwise neck by firmly pushing it and pull straight back. straight into the bottle. Ensure that the filter neck clip engages into the underhood electrical center retainer. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

226 Vehicle Care Driver Side Passenger Side 2. Remove the cover.

1. Remove the cover and screws attaching the panel to the vehicle interior. Remove the panel

Driver Side Shown, Passenger 1. Remove the storage door and Side Similar the tire repair kit. 1. Turn Signal Lamp 2. Back-Up Lamp 1. Remove the bulb holder. 2. Remove and replace the bulb. 3. Put the bulb holder into the taillamp assembly and tighten. 4. Close the covers. 2. Remove the cover. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 227 License Plate Lamp To replace one of these bulbs: Electrical System 1. Push the left end of the lamp assembly toward the right. Electrical System 2. Turn the lamp assembly down Overload to remove it. The vehicle has fuses and circuit 3. Turn the bulb socket (1) breakers to protect against an counterclockwise to remove it electrical system overload. from the lamp assembly (3). When the current electrical load is 4. Pull the bulb (2) straight out of too heavy, the circuit breaker opens the bulb socket (1). and closes, protecting the circuit 5. Push the replacement bulb until the current load returns to straight into the bulb socket normal or the problem is fixed. This Lamp Assembly and turn the bulb socket greatly reduces the chance of circuit clockwise to install it into the overload and fire caused by lamp assembly. electrical problems. 6. Turn the lamp assembly into Fuses and circuit breakers protect the lamp assembly opening power devices in the vehicle. engaging the clip side first. Replace a bad fuse with a new one 7. Push on the lamp side opposite of the identical size and rating. the clip until the lamp assembly If there is a problem on the road and snaps into place. a fuse needs to be replaced, the same amperage fuse can be borrowed. Choose some feature of the vehicle that is not needed to use and replace it as soon as possible. Bulb Assembly Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

228 Vehicle Care Headlamp Wiring Fuses and Circuit Fuses of the same amperage can be temporarily borrowed from An electrical overload may cause Breakers another fuse location, if a fuse goes the lamps to go on and off, or in The wiring circuits in the vehicle are out. Replace the fuse as soon as some cases to remain off. Have the protected from short circuits by a possible. headlamp wiring checked right away combination of fuses and circuit if the lamps go on and off or breakers. This greatly reduces the remain off. Engine Compartment chance of damage caused by Fuse Block Windshield Wipers electrical problems. If the wiper motor overheats due to heavy snow or ice, the windshield { Danger wipers will stop until the motor cools Fuses and circuit breakers are and will then restart. marked with their ampere rating. Although the circuit is protected Do not exceed the from electrical overload, overload specified amperage rating when due to heavy snow or ice may replacing fuses and circuit cause wiper linkage damage. breakers. Use of an oversized Always clear ice and heavy snow fuse or circuit breaker can result from the windshield before using the in a vehicle fire. You and others windshield wipers. could be seriously injured or If the overload is caused by an killed. electrical problem and not snow or To remove the fuse block cover, ice, be sure to get it fixed. squeeze the clip and lift it up. To check a fuse, look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure to replace a bad fuse with a new one of the identical size and rating. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 229

Caution Mini Fuses Usage 1 Sunroof Spilling liquid on any electrical component on the vehicle may 2 Exterior rearview mirror switch/Driver damage it. Always keep the side power window/ covers on any electrical Rain sensor/ component. Universal garage door opener 3 Canister vent solenoid 4 – 5 Electronic brake control module valve 6 Intelligent battery sensor 7 Electric steering column lock 8 Transmission control module/FICM 9 Automatic occupancy sensing The vehicle may not be equipped module with all of the fuses, relays, and 10 Headlamp leveling features shown. switch/Headlamp leveling motor/Rear Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

230 Vehicle Care

Mini Fuses Usage Mini Fuses Usage Mini Fuses Usage vision camera/ 20 – 33 Engine control Interior rearview module battery mirror 21 Fan relay (auxiliary BEC) 34 Horn 11 Rear wiper 22 – 35 A/C clutch 12 Rear window defogger 23 Ignition coil/ 36 Front fog lamps Injector coil 13 Power lumbar switch 24 Washer pump J-Case Usage 14 Exterior rearview Fuses mirror heater 25 Automatic headlamp leveling 1 Electronic brake 15 Fuel system control control module pump 26 EMS Var 1 module battery 2 Front wiper 16 Heated seat module/ 27 –/Auxiliary heater pump 3 Linear power module Memory module blower 28 –/Engine control 17 TIM DC DC 4 IEC RC converter/Fuel module powertrain/ system control Ignition 3 5 – module RC/ 29 Engine control 7 –/Starter solenoid Compass module module powertrain/ Ignition 1/Ignition 2 8 Cooling fan low 18 Engine control – mid module RC/ 30 EMS Var 2 9 Cooling fan – high Transmission control 31 Left high-beam module RC/ headlamp 10 EVP FICM RC 32 Right high-beam 11 Starter solenoid/ 19 Fuel pump headlamp Starter pinion Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 231

U-Micro Usage Auxiliary Fuse Block Relays 2 Fuel pump 4 –/Auxiliary heater pump

HC-Micro Usage Relays 7 Starter/Starter pinion 10 Starter solenoid The vehicle may not be equipped Mini Relays Usage with all of the relays and features shown. 1 Run/Crank To remove the fuse block cover, squeeze the clips and lift it up. Relays Usage 3 Cooling fan – mid 01 Electric 5 Powertrain relay Caution vacuum pump 8 Cooling fan low – Spilling liquid on any electrical 02 Cooling fan control 1 component on the vehicle may 03 Cooling fan control 2 HC-Mini Usage damage it. Always keep the Relays covers on any electrical 04 N/A 6 Cooling fan – high component. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

232 Vehicle Care

Instrument Panel Fuse Fuses Usage Block F1 Body control module 1 F2 Body control module 2 F3 Body control module 3 F4 Body control module 4 F5 Body control module 5 F6 Body control module 6 The instrument panel fuse block is F7 Body control on the underside of the driver side module 7 instrument panel. To access the F8 Body control fuses, remove the storage module 8 compartment. To remove the storage compartment, open the F9 Discrete logic compartment and pull it out. ignition switch F10 Sensing diagnostic module battery The vehicle may not be equipped with all of the fuses, relays, and F11 Data link connector features shown. F12 HVAC module/ICS F13 Liftgate relay Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 233

Fuses Usage Fuses Usage S/B Fuses Usage F14 Central gate module F26 Heated steering S/B01 Passenger F15 Lane departure wheel power seat warning/GENTEX F27 Instrument cluster/ S/B02 – F16 Adaptive forward Auxiliary heater/ S/B03 Front power lighting module Auxiliary virtual windows image display F17 Electrical steering S/B04 Rear power windows F28 Trailer feed 2 column lock S/B05 Logistic mode relay F29 Infotainment system F18 Parking assist S/B06 Driver power seat module/Side blind F30 DC/DC 400W S/B07 – zone alert F31 Instrument cluster F19 Body control module battery S/B08 Trailer interface module module/Regulated F32 Silver box audio voltage control module/Navigation F20 Clock spring Circuit Usage F33 Trailer feed 1 Breaker F21 A/C/Accessory F34 Passive entry/ CB1 – power outlet/PRNDL Passive start F22 Auxiliary power Relays Usage outlet/DC center Midi Fuses Usage F23 HVAC module/ICS RLY01 Accessory/Retained M01 Positive temperature accessory power F24 – coefficient RLY02 Liftgate F25 OnStar module/ Eraglonass RLY03 – RLY04 – Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

234 Vehicle Care

Relays Usage Fuses Usage RLY05 Logistic mode F2 Rear drive control module Rear Compartment Fuse F3 – Block F4 – F5 – F6 – F7 – F8 – F9 – F10 – F11 – F12 – F13 – The rear compartment fuse block is F14 – behind a cover on the driver side of F15 – the rear compartment. To access the fuses, remove the cover. F16 – The vehicle may not be equipped F17 – with all of the fuses, relays, and features shown. Fuses Usage S/B Fuses Usage F1 Amplifier audio S/B01 DC-DC transformer 400W Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 235

S/B Fuses Usage Wheels and Tires Warning (Continued) S/B02 DC-DC transformer 400W Tires . Underinflated tires pose S/B03 DC/AC inverter Every new GM vehicle has the same danger as module high-quality tires made by a overloaded tires. The resulting crash could S/B04 – leading tire manufacturer. See the warranty manual for cause serious injury. S/B05 – information regarding the tire Check all tires frequently warranty and where to get to maintain the Relays Usage service. For additional recommended pressure. RLY01 – information refer to the tire Tire pressure should be manufacturer. checked when the tires RLY02 – are cold. RLY03 – { Warning . Overinflated tires are RLY04 – more likely to be cut, RLY05 – . Poorly maintained and punctured, or broken by improperly used tires are a sudden impact — such Circuit Usage dangerous. as when hitting a pothole. Breakers . Overloading the tires can Keep tires at the recommended pressure. CB1 – cause overheating as a result of too much . Worn or old tires can flexing. There could be a cause a crash. If the blowout and a serious tread is badly worn, crash. See Vehicle Load replace them. 0 Limits 162. (Continued) (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

236 Vehicle Care performance on most road surfaces roads is expected. See your dealer Warning (Continued) and weather conditions. Original for details regarding winter tire equipment tires designed to GM's availability and proper tire selection. . Replace any tires that specific tire performance criteria Also, see Buying New Tires 0 250. have been damaged by have a TPC specification code impacts with potholes, With winter tires, there may be molded onto the sidewall. Original decreased dry road traction, curbs, etc. equipment all-season tires can be increased road noise, and shorter identified by the last two characters . Improperly repaired tires tread life. After changing to winter of this TPC code, which will can cause a crash. Only tires, be alert for changes in vehicle be “MS.” the dealer or an handling and braking. authorized tire service Consider installing winter tires on If using winter tires: center should repair, the vehicle if frequent driving on snow or ice-covered roads is . Use tires of the same brand and replace, dismount, and expected. All-season tires provide tread type on all four wheel mount the tires. adequate performance for most positions. . Do not spin the tires in winter driving conditions, but they . Use only radial ply tires of the excess of 56 km/h may not offer the same level of same size, load range, and (35 mph) on slippery traction or performance as winter speed rating as the original tires on snow or ice-covered roads. equipment tires. surfaces such as snow, See Winter Tires 0 236. mud, ice, etc. Excessive Winter tires with the same speed spinning may cause the Winter Tires rating as the original equipment tires tires to explode. may not be available for H, V, W, Y, This vehicle was not originally and ZR speed rated tires. If winter equipped with winter tires. Winter tires with a lower speed rating are All-Season Tires tires are designed for increased chosen, never exceed the tire's traction on snow and ice-covered This vehicle may come with maximum speed capability. roads. Consider installing winter all-season tires. These tires are tires on the vehicle if frequent designed to provide good overall driving on ice or snow covered Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 237 Summer Tires Caution (Continued) This vehicle may come with high performance summer tires. These above −7 °C (20 °F) when not in tires have a special tread and use. If the tires have been compound that are optimized for subjected to −7 °C (20 °F) or less, maximum dry and wet road let them warm up in a heated performance. This special tread and space to at least 5 °C (40 °F) for compound will have decreased 24 hours or more before being performance in cold climates, and installed or driving a vehicle on on ice and snow. It is recommended which they are installed. Do not that winter tires be installed on the apply heat or blow heated air vehicle if frequent driving at directly on the tires. Always Passenger (P-Metric) Tire Example temperatures below approximately inspect tires before use. See Tire 5 °C (40 °F) or on ice or snow Inspection 0 248. (1) Tire Size : The tire size is a covered roads is expected. See combination of letters and 0 Winter Tires 236. numbers used to define a Tire Sidewall Labeling particular tire's width, height, Caution Useful information about a tire is aspect ratio, construction type, High performance summer tires molded into its sidewall. The and service description. See the have rubber compounds that lose examples show a typical “Tire Size” illustration later in this flexibility and may develop passenger vehicle tire and a section. surface cracks in the tread area compact spare tire sidewall. (2) TPC Spec (Tire at temperatures below −7 °C (20 ° Performance Criteria F). Always store high Specification) : Original performance summer tires equipment tires designed to indoors and at temperatures GM's specific tire performance (Continued) criteria have a TPC specification Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

238 Vehicle Care code molded onto the sidewall. Tire Identification Number (TIN). GM's TPC specifications meet or The TIN shows the exceed all federal safety manufacturer and plant code, guidelines. tire size, and date the tire was (3) DOT (Department of manufactured. The TIN is Transportation) : The molded onto both sides of the Department of Transportation tire, although only one side may (DOT) code indicates that the have the date of manufacture. tire is in compliance with the (5) Tire Ply Material : The type U.S. Department of of cord and number of plies in Transportation Motor Vehicle the sidewall and under the tread. Compact Spare Tire Example Safety Standards. (6) Uniform Tire Quality DOT Tire Date of Grading (UTQG) : Tire (1) Tire Ply Material : The type Manufacture : The last four manufacturers are required to of cord and number of plies in digits of the TIN indicate the tire grade tires based on three the sidewall and under the tread. manufactured date. The first two performance factors: treadwear, (2) Temporary Use Only : The digits represent the week (01– traction, and temperature compact spare tire or temporary 52) and the last two digits, the resistance. For more information use tire should not be driven at year. For example, the third see Uniform Tire Quality speeds over 80 km/h (50 mph). week of the year 2010 would Grading 0 252. The compact spare tire is for have a four-digit DOT date (7) Maximum Cold Inflation emergency use when a regular of 0310. Load Limit : Maximum load that road tire has lost air and gone (4) Tire Identification Number can be carried and the flat. If the vehicle has a compact (TIN) : The letters and numbers maximum pressure needed to spare tire, see Compact Spare following the DOT (Department support that load. Tire 0 260 and If a Tire Goes of Transportation) code are the Flat 0 254. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 239 (3) Tire Identification Number (6) Tire Size : A combination of (TIN) : The letters and numbers letters and numbers define a following the DOT (Department tire's width, height, aspect ratio, of Transportation) code are the construction type, and service Tire Identification Number (TIN). description. The letter T as the The TIN shows the first character in the tire size manufacturer and plant code, means the tire is for temporary (1) Passenger (P-Metric) Tire : tire size, and date the tire was use only. The United States version of a metric tire sizing system. The manufactured. The TIN is (7) TPC Spec (Tire molded onto both sides of the letter P as the first character in Performance Criteria the tire size means a passenger tire, although only one side may Specification) : Original have the date of manufacture. vehicle tire engineered to equipment tires designed to standards set by the U.S. Tire (4) Maximum Cold Inflation GM's specific tire performance and Rim Association. Load Limit : Maximum load that criteria have a TPC specification can be carried and the code molded onto the sidewall. (2) Tire Width : The three-digit maximum pressure needed to GM's TPC specifications meet or number indicates the tire section support that load. exceed all federal safety width in millimeters from sidewall to sidewall. (5) Tire Inflation : The guidelines. temporary use tire or compact (3) Aspect Ratio : A two-digit spare tire should be inflated to Tire Designations number that indicates the tire 420 kPa (60 psi). For more Tire Size height-to-width measurements. information on tire pressure and For example, if the tire size The following is an example of a inflation see Tire Pressure aspect ratio is 60, as shown in typical passenger vehicle 0 242. item 3 of the illustration, it would tire size. mean that the tire's sidewall is 60 percent as high as it is wide. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

240 Vehicle Care (4) Construction Code : A letter the tire. Air pressure is Bias Ply Tire : A pneumatic tire code is used to indicate the type expressed in kPa (kilopascal) in which the plies are laid at of ply construction in the tire. or psi (pounds per square inch). alternate angles less than The letter R means radial ply Accessory Weight : The 90 degrees to the centerline of construction; the letter D means combined weight of optional the tread. diagonal or bias ply accessories. Some examples of Cold Tire Pressure : The construction; and the letter B optional accessories are amount of air pressure in a tire, means belted-bias ply automatic transmission, power measured in kPa (kilopascal) construction. windows, power seats, and air or psi (pounds per square inch) (5) Rim Diameter : Diameter of conditioning. before a tire has built up heat the wheel in inches. from driving. See Tire Pressure Aspect Ratio : The relationship 0 (6) Service Description : These of a tire's height to its width. 242. characters represent the load Belt : A rubber coated layer of Curb Weight : The weight of a index and speed rating of the cords between the plies and the motor vehicle with standard and tire. The load index represents tread. Cords may be made from optional equipment including the the load carrying capacity a tire steel or other reinforcing maximum capacity of fuel, oil, is certified to carry. The speed materials. and coolant, but without rating is the maximum speed a passengers and cargo. tire is certified to carry a load. Bead : The tire bead contains steel wires wrapped by steel DOT Markings : A code molded Tire Terminology and cords that hold the tire onto into the sidewall of a tire the rim. signifying that the tire is in Definitions compliance with the U.S. Air Pressure : The amount of Department of Transportation air inside the tire pressing (DOT) Motor Vehicle Safety outward on each square inch of Standards. The DOT code includes the Tire Identification Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 241 Number (TIN), an alphanumeric Load Index : An assigned Outward Facing Sidewall : The designator which can also number ranging from 1 to 279 side of an asymmetrical tire that identify the tire manufacturer, that corresponds to the load has a particular side that faces production plant, brand, and carrying capacity of a tire. outward when mounted on a date of production. Maximum Inflation Pressure : vehicle. The side of the tire that GVWR : Gross Vehicle Weight The maximum air pressure to contains a whitewall, bears Rating. See Vehicle Load Limits which a cold tire can be inflated. white lettering, or bears 0 162. The maximum air pressure is manufacturer, brand, and/or molded onto the sidewall. model name molding that is GAWR FRT : Gross Axle Weight higher or deeper than the same Rating for the front axle. See Maximum Load Rating : The moldings on the other sidewall Vehicle Load Limits 0 162. load rating for a tire at the of the tire. GAWR RR : Gross Axle Weight maximum permissible inflation pressure for that tire. Passenger (P-Metric) Tire : A Rating for the rear axle. See tire used on passenger cars and Vehicle Load Limits 0 162. Maximum Loaded Vehicle some light duty trucks and Intended Outboard Sidewall : Weight : The sum of curb multipurpose vehicles. weight, accessory weight, The side of an asymmetrical tire Recommended Inflation that must always face outward vehicle capacity weight, and production options weight. Pressure : Vehicle when mounted on a vehicle. manufacturer's recommended Kilopascal (kPa) : The metric Normal Occupant Weight : The tire inflation pressure as shown unit for air pressure. number of occupants a vehicle on the tire placard. is designed to seat multiplied by See Tire Pressure 0 242 and Light Truck (LT-Metric) Tire : A 68 kg (150 lb). See Vehicle Load Vehicle Load Limits 0 162. tire used on light duty trucks and Limits 0 162. some multipurpose passenger vehicles. Occupant Distribution : Designated seating positions. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

242 Vehicle Care Radial Ply Tire : A pneumatic (1/16 in) of tread remains. See Vehicle Placard : A label tire in which the ply cords that When It Is Time for New Tires permanently attached to a extend to the beads are laid at 0 249. vehicle showing the vehicle 90 degrees to the centerline of UTQGS (Uniform Tire Quality capacity weight and the original the tread. Grading Standards) : A tire equipment tire size and Rim : A metal support for a tire information system that provides recommended inflation pressure. and upon which the tire beads consumers with ratings for a See “Tire and Loading are seated. tire's traction, temperature, and Information Label” under Vehicle Load Limits 0 162. Sidewall : The portion of a tire treadwear. Ratings are between the tread and the bead. determined by tire manufacturers using Tire Pressure Speed Rating : An government testing procedures. Tires need the correct amount of alphanumeric code assigned to The ratings are molded into the air pressure to operate a tire indicating the maximum sidewall of the tire. See Uniform effectively. speed at which a tire can Tire Quality Grading 0 252. operate. Vehicle Capacity Weight : The Caution Traction : The friction between number of designated seating Neither tire underinflation nor the tire and the road surface. positions multiplied by The amount of grip provided. overinflation is good. 68 kg (150 lb) plus the rated Underinflated tires, or tires Tread : The portion of a tire that cargo load. See Vehicle Load 0 that do not have enough air, comes into contact with Limits 162. can result in: the road. Vehicle Maximum Load on the . Tire overloading and Treadwear Indicators : Narrow Tire : Load on an individual tire overheating which could bands, sometimes called wear due to curb weight, accessory lead to a blowout. bars, that show across the tread weight, occupant weight, and (Continued) of a tire when only 1.6 mm cargo weight. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 243 support the vehicle's maximum the vehicle has not been driven Caution (Continued) load carrying capacity. See for at least three hours or no 0 . Premature or Vehicle Load Limits 162. more than 1.6 km (1 mi). irregular wear. How the vehicle is loaded Remove the valve cap from the . Poor handling. affects vehicle handling and ride tire valve stem. Press the tire comfort. Never load the vehicle gauge firmly onto the valve to . Reduced fuel economy. with more weight than it was get a pressure measurement. Overinflated tires, or tires that designed to carry. If the cold tire inflation pressure matches the recommended have too much air, can When to Check result in: pressure on the Tire and Check the tires once a month or Loading Information label, no . Unusual wear. more. Do not forget the compact further adjustment is necessary. . Poor handling. spare, if the vehicle has one. If the inflation pressure is low, . Rough ride. The cold compact spare tire add air until the recommended pressure should be at 420 kPa pressure is reached. If the . Needless damage from (60 psi). See Compact Spare inflation pressure is high, press road hazards. Tire 0 260. on the metal stem in the center How to Check of the tire valve to release air. The Tire and Loading Use a good quality pocket-type Recheck the tire pressure with Information label on the vehicle the tire gauge. indicates the original equipment gauge to check tire pressure. tires and the correct cold tire Proper tire inflation cannot be Put the valve caps back on the inflation pressures. The determined by looking at the tire. valve stems to keep out dirt and recommended pressure is the Check the tire inflation pressure moisture and prevent leaks. Use minimum air pressure needed to when the tires are cold, meaning only valve caps designed for the vehicle by GM. TPMS sensors Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

244 Vehicle Care could be damaged and would (TPMS) that illuminates a low tire combined with the low tire pressure not be covered by the vehicle pressure telltale when one or more telltale. When the system detects a warranty. of your tires is significantly malfunction, the telltale will flash for under-inflated. approximately one minute and then Tire Pressure Monitor Accordingly, when the low tire remain continuously illuminated. This sequence will continue upon System pressure telltale illuminates, you should stop and check your tires as subsequent vehicle start-ups as The Tire Pressure Monitor System soon as possible, and inflate them long as the malfunction exists. (TPMS) uses radio and sensor to the proper pressure. Driving on a When the malfunction indicator is technology to check tire pressure significantly under-inflated tire illuminated, the system may not be levels. The TPMS sensors monitor causes the tire to overheat and can able to detect or signal low tire the air pressure in your tires and lead to tire failure. Under-inflation pressure as intended. TPMS transmit tire pressure readings to a also reduces fuel efficiency and tire malfunctions may occur for a variety receiver located in the vehicle. tread life, and may affect the of reasons, including the installation Each tire, including the spare (if vehicle's handling and stopping of replacement or alternate tires or provided), should be checked ability. wheels on the vehicle that prevent monthly when cold and inflated to Please note that the TPMS is not a the TPMS from functioning properly. the inflation pressure recommended substitute for proper tire Always check the TPMS malfunction by the vehicle manufacturer on the maintenance, and it is the driver's telltale after replacing one or more vehicle placard or tire inflation responsibility to maintain correct tire tires or wheels on your vehicle to pressure label. (If your vehicle has pressure, even if under-inflation has ensure that the replacement or tires of a different size than the size not reached the level to trigger alternate tires and wheels allow the indicated on the vehicle placard or illumination of the TPMS low tire TPMS to continue to function tire inflation pressure label, you pressure telltale. properly. should determine the proper tire See Tire Pressure Monitor inflation pressure for those tires.) Your vehicle has also been 0 equipped with a TPMS malfunction Operation 245. As an added safety feature, your indicator to indicate when the See Radio Frequency Statement vehicle has been equipped with a system is not operating properly. 0 302. tire pressure monitoring system The TPMS malfunction indicator is Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 245 Tire Pressure Monitor shown on the Tire and Loading A Tire and Loading Information label Information label. See Vehicle Load shows the size of the original Operation Limits 0 162. equipment tires and the correct This vehicle may have a Tire A message to check the pressure in inflation pressure for the tires when Pressure Monitor System (TPMS). they are cold. See Vehicle Load a specific tire may display in the 0 The TPMS is designed to warn the Driver Information Center (DIC). The Limits 162, for an example of the driver when a low tire pressure low tire pressure warning light and Tire and Loading Information label condition exists. TPMS sensors are and its location. Also see Tire the DIC warning message, 0 mounted onto each tire and wheel if equipped, come on at each Pressure 242. assembly, excluding the spare tire ignition cycle until the tires are The TPMS can warn about a low and wheel assembly. The TPMS inflated to the correct inflation tire pressure condition, but it does sensors monitor the air pressure in pressure. Using the DIC, it may be not replace normal tire the tires and transmit the tire possible to view the tire pressure maintenance. See Tire Inspection pressure readings to a receiver levels. For additional information 0 248, Tire Rotation 0 248, and located in the vehicle. and details about the DIC operation Tires 0 235. and displays, see Driver Information Center (DIC) (Uplevel) 0 125 or Caution Driver Information Center (DIC) (Base Level) 0 123. Tire sealant materials are not all The low tire pressure warning light the same. A non-approved tire may come on in cool weather when sealant could damage the TPMS the vehicle is first started, and then sensors. TPMS sensor damage When a low tire pressure condition turn off as the vehicle is driven. This caused by using an incorrect tire is detected, the TPMS illuminates could be an early indicator that the sealant is not covered by the the low tire pressure warning light air pressure is getting low and vehicle warranty. Always use only located on the instrument cluster. needs to be inflated to the proper the GM approved tire sealant If the warning light comes on, stop pressure. available through your dealer or as soon as possible and inflate the tires to the recommended pressure included in the vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

246 Vehicle Care TPMS Malfunction Light and . The TPMS sensor matching . Operating electronic devices or Message process was not done or not being near facilities using radio completed successfully after wave frequencies similar to the The TPMS will not function properly rotating the tires. The TPMS could cause the TPMS if one or more of the TPMS sensors malfunction light and the DIC sensors to malfunction. are missing or inoperable. When the message, if equipped, should go system detects a malfunction, the If the TPMS is not functioning off after successfully completing properly, it cannot detect or signal a low tire pressure warning light, the sensor matching process. defined above, flashes for about low tire pressure condition. See See "TPMS Sensor Matching your dealer for service if the TPMS one minute and then stays on for Process" later in this section. the remainder of the ignition cycle. malfunction light and DIC message, A DIC warning message may also . One or more TPMS sensors are if equipped, come on and stay on. missing or damaged. The display. The malfunction light and TPMS Sensor Matching DIC warning message, if equipped, malfunction light and the DIC come on at each ignition cycle until message, if equipped, should go Process the problem is corrected. Some of off when the TPMS sensors are Each TPMS sensor has a unique the conditions that can cause these installed and the sensor identification code. The identification to come on are: matching process is performed code needs to be matched to a new successfully. See your dealer for tire/wheel position after rotating the . One of the road tires has been service. replaced with the spare tire. The vehicle’s tires or replacing one or spare tire does not have a . Replacement tires or wheels do more of the TPMS sensors. Also, TPMS sensor. The malfunction not match the original equipment the TPMS sensor matching process light and the DIC message, tires or wheels. Tires and wheels should be performed after replacing if equipped, should go off after other than those recommended a spare tire with a road tire the road tire is replaced and the could prevent the TPMS from containing the TPMS sensor. The sensor matching process is functioning properly. See Buying malfunction light and the DIC performed successfully. See New Tires 0 250. message, if equipped, should go off "TPMS Sensor Matching at the next ignition cycle. The Process" later in this section. sensors are matched to the tire/ wheel positions, using a TPMS Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 247 relearn tool, in the following order: 4. Use the thumbwheel (or up and sensor identification code has driver side front tire, passenger side down arrows) to scroll to the been matched to this tire and front tire, passenger side rear tire, Tire Pressure Menu Item wheel position. and driver side rear. See your screen. 9. Proceed to the passenger side dealer for service or to purchase a 5. Press and hold the SET/CLR front tire, and repeat the relearn tool. A TPMS relearn tool button to begin the sensor procedure in Step 8. can also be purchased. See Tire matching process. Pressure Monitor Sensor Activation 10. Proceed to the passenger side Tool at A message requesting rear tire, and repeat the www.gmtoolsandequipment.com or acceptance of the process may procedure in Step 8. call 1-800-GM TOOLS display. 11. Proceed to the driver side rear (1-800-468-6657). 6. If requested, press the SET/ tire, and repeat the procedure There are two minutes to match the CLR button again to confirm in Step 8. The horn sounds two first tire/wheel position, and the selection. times to indicate the sensor five minutes overall to match all four The horn sounds twice to identification code has been tire/wheel positions. If it takes signal the receiver is in relearn matched to the driver side rear longer, the matching process stops mode and the TIRE LEARN or tire, and the TPMS sensor and must be restarted. TIRE LEARNING ACTIVE matching process is no longer active. The TIRE LEARN or The TPMS sensor matching message displays on the DIC screen. TIRE LEARNING ACTIVE process is: message on the DIC display 1. Set the parking brake. 7. Start with the driver side screen goes off. front tire. 2. Place the vehicle in Service 12. Turn the vehicle off. 8. Place the relearn tool against Mode. See Ignition Positions 13. Set all four tires to the 0 166. the tire sidewall, near the valve stem. Then press the button to recommended air pressure 3. Use the MENU button to select activate the TPMS sensor. level as indicated on the Tire the Vehicle Information Menu A horn chirp confirms that the and Loading Information label. (Menu 2) in the Driver Information Center (DIC). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

248 Vehicle Care Tire Inspection Tire Rotation We recommend that the tires, Tires should be rotated every including the spare tire, if the 12 000 km (7,500 mi). See vehicle has one, be inspected Maintenance Schedule 0 278. for signs of wear or damage at Tires are rotated to achieve a least once a month. more uniform wear for all tires. Replace the tire if: The first rotation is the most . The indicators at three or important. more places around the tire Anytime unusual wear is can be seen. noticed, rotate the tires as soon . There is cord or fabric as possible, check for proper tire Use this rotation pattern when showing through the tire's inflation pressure, and check for rotating the tires. damaged tires or wheels. If the rubber. Do not include the compact unusual wear continues after the spare tire in the tire rotation. . The tread or sidewall is rotation, check the wheel cracked, cut, or snagged alignment. Adjust the front and rear tires to deep enough to show cord or See When It Is Time for New the recommended inflation fabric. Tires 0 249 and Wheel pressure on the Tire and 0 . The tire has a bump, bulge, Replacement 253. Loading Information label after or split. the tires have been rotated. See Tire Pressure 0 242 and . The tire has a puncture, cut, Vehicle Load Limits 0 162. or other damage that cannot be repaired well because of Reset the Tire Pressure Monitor System. See Tire Pressure the size or location of the 0 damage. Monitor Operation 245. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 249 Check that all wheel nuts are When It Is Time for New The rubber in tires ages over time. properly tightened. See “Wheel Tires This also applies to the spare tire, Nut Torque” under Capacities if the vehicle has one, even if it is and Specifications 0 290. Factors such as maintenance, never used. Multiple factors temperatures, driving speeds, including temperatures, loading vehicle loading, and road conditions conditions, and inflation pressure { Warning affect the wear rate of the tires. maintenance affect how fast aging takes place. GM recommends that Rust or dirt on a wheel, or on the tires, including the spare if parts to which it is fastened, can equipped, be replaced after six make wheel nuts become loose years, regardless of tread wear. The after time. The wheel could come tire manufacture date is the last four off and cause an accident. When digits of the DOT Tire Identification changing a wheel, remove any Number (TIN) which is molded into rust or dirt from places where the one side of the tire sidewall. The wheel attaches to the vehicle. In first two digits represent the week an emergency, a cloth or a paper (01–52) and the last two digits, the towel can be used; however, use year. For example, the third week of a scraper or wire brush later to the year 2010 would have a remove all rust or dirt. four-digit DOT date of 0310. Treadwear indicators are one way to Vehicle Storage Lightly coat the center of the tell when it is time for new tires. Tires age when stored normally wheel hub with wheel bearing Treadwear indicators appear when mounted on a parked vehicle. Park grease after a wheel change or the tires have only 1.6 mm (1/16 in) a vehicle that will be stored for at tire rotation to prevent corrosion or less of tread remaining. least a month in a cool, dry, clean See Tire Inspection 0 248 and Tire or rust build-up. Do not get 0 area away from direct sunlight to grease on the flat wheel Rotation 248. slow aging. This area should be free mounting surface or on the wheel nuts or bolts. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

250 Vehicle Care of grease, gasoline, or other vehicle, including brake system necessary to replace only one substances that can deteriorate performance, ride and handling, axle set of worn tires, place the rubber. traction control, and tire new tires on the rear axle. Parking for an extended period can pressure monitoring Winter tires with the same speed cause flat spots on the tires that performance. GM's TPC Spec rating as the original equipment may result in vibrations while number is molded onto the tire's tires may not be available for H, driving. When storing a vehicle for sidewall near the tire size. If the at least a month, remove the tires or V, W, Y and ZR speed rated tires have an all-season tread tires. Never exceed the winter raise the vehicle to reduce the design, the TPC Spec number weight from the tires. tires’ maximum speed capability will be followed by MS for mud when using winter tires with a Buying New Tires and snow. See Tire Sidewall lower speed rating. Labeling 0 237. GM has developed and matched GM recommends replacing worn specific tires for the vehicle. The { Warning tires in complete sets of four. original equipment tires installed Uniform tread depth on all tires Tires could explode during were designed to meet General will help to maintain the improper service. Attempting Motors Tire Performance Criteria performance of the vehicle. to mount or dismount a tire Specification (TPC Spec) Braking and handling could cause injury or death. system rating. When performance may be adversely Only your dealer or authorized replacement tires are needed, affected if all the tires are not tire service center should GM strongly recommends replaced at the same time. mount or dismount the tires. buying tires with the same TPC If proper rotation and Spec rating. maintenance have been done, GM's exclusive TPC Spec all four tires should wear out at system considers over a dozen about the same time. See Tire critical specifications that impact Rotation 0 248. However, if it is the overall performance of the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 251 load range, speed rating, and control, electronic stability control, { Warning construction (radial) as the or All-Wheel Drive, the performance original tires. of these systems can also be Mixing tires of different sizes, affected. brands, or types may cause Vehicles that have a tire loss of control of the vehicle, pressure monitoring system { Warning resulting in a crash or other could give an inaccurate vehicle damage. Use the low-pressure warning if non-TPC If different sized wheels are used, correct size, brand, and type Spec rated tires are installed. there may not be an acceptable of tires on all wheels. See Tire Pressure Monitor level of performance and safety if System 0 244. tires not recommended for those wheels are selected. This The Tire and Loading increases the chance of a crash { Warning Information label indicates the and serious injury. Only use GM original equipment tires on the specific wheel and tire systems Using bias-ply tires on the vehicle. See Vehicle Load Limits vehicle may cause the wheel developed for the vehicle, and 0 162. have them properly installed by a rim flanges to develop cracks GM certified technician. after many miles of driving. Different Size Tires and A tire and/or wheel could fail Wheels suddenly and cause a crash. See Buying New Tires 0 250 and If wheels or tires are installed that Accessories and Modifications Use only radial-ply tires with 0 the wheels on the vehicle. are a different size than the original 200. equipment wheels and tires, vehicle performance, including its braking, If the vehicle tires must be ride and handling characteristics, replaced with a tire that does not stability, and resistance to rollover have a TPC Spec number, make may be affected. If the vehicle has sure they are the same size, electronic systems such as antilock brakes, rollover airbags, traction Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

252 Vehicle Care Uniform Tire Quality safety requirements and graded 100. The relative Grading additional General Motors Tire performance of tires depends Performance Criteria (TPC) upon the actual conditions of The following information relates standards. their use, however, and may to the system developed by the depart significantly from the United States National Highway Quality grades can be found where applicable on the tire norm due to variations in driving Traffic Safety Administration habits, service practices and (NHTSA), which grades tires by sidewall between tread shoulder and maximum section width. For differences in road treadwear, traction, and characteristics and climate. temperature performance. This example: applies only to vehicles sold in Treadwear 200 Traction AA Traction the United States. The grades Temperature A The traction grades, from are molded on the sidewalls of All Passenger Car Tires Must highest to lowest, are AA, A, B, most passenger car tires. The Conform to Federal Safety and C. Those grades represent Uniform Tire Quality Grading Requirements In Addition To the tire's ability to stop on wet (UTQG) system does not apply These Grades. pavement as measured under to deep tread, winter tires, controlled conditions on compact spare tires, tires with Treadwear specified government test nominal rim diameters of The treadwear grade is a surfaces of asphalt and 10 to 12 inches (25 to 30 cm), comparative rating based on the concrete. A tire marked C may or to some limited-production wear rate of the tire when tested have poor traction performance. tires. under controlled conditions on a Warning: The traction grade While the tires available on specified government test assigned to this tire is based on General Motors passenger cars course. For example, a tire straight-ahead braking traction and light trucks may vary with graded 150 would wear one and tests, and does not include respect to these grades, they one-half (1½) times as well on must also conform to federal the government course as a tire Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 253 acceleration, cornering, temperature grade for this tire is road, the tires and wheels may need hydroplaning, or peak traction established for a tire that is to be rebalanced. See your dealer characteristics. properly inflated and not for proper diagnosis. overloaded. Excessive speed, Temperature underinflation, or excessive Wheel Replacement The temperature grades are A loading, either separately or in Replace any wheel that is bent, (the highest), B, and C, combination, can cause heat cracked, or badly rusted or representing the tire's resistance buildup and possible tire failure. corroded. If wheel nuts keep coming to the generation of heat and its loose, the wheel, wheel bolts, and ability to dissipate heat when Wheel Alignment and Tire wheel nuts should be replaced. tested under controlled Balance If the wheel leaks air, replace it. conditions on a specified indoor Some aluminum wheels can be laboratory test wheel. Sustained The tires and wheels were aligned repaired. See your dealer if any of these conditions exist. high temperature can cause the and balanced at the factory to provide the longest tire life and best material of the tire to degenerate Your dealer will know the kind of overall performance. Adjustments to wheel that is needed. and reduce tire life, and wheel alignment and tire balancing excessive temperature can lead are not necessary on a regular Each new wheel should have the to sudden tire failure. The grade basis. Consider an alignment check same load-carrying capacity, C corresponds to a level of if there is unusual tire wear or the diameter, width, offset, and be performance which all vehicle is significantly pulling to one mounted the same way as the one it passenger car tires must meet side or the other. Some slight pull to replaces. under the Federal Motor Safety the left or right, depending on the Replace wheels, wheel bolts, wheel Standard No. 109. Grades B and crown of the road and/or other road nuts, or Tire Pressure Monitor A represent higher levels of surface variations such as troughs System (TPMS) sensors with new or ruts, is normal. If the vehicle is GM original equipment parts. performance on the laboratory vibrating when driving on a smooth test wheel than the minimum required by law. Warning: The Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

254 Vehicle Care Used Replacement Wheels { Warning Warning (Continued)

Using the wrong replacement { Warning Use another type of traction wheels, wheel bolts, or wheel device only if its manufacturer Replacing a wheel with a used nuts can be dangerous. It could recommends it for the vehicle's one is dangerous. How it has affect the braking and handling of tire size combination and road been used or how far it has been the vehicle. Tires can lose air, conditions. Follow that driven may be unknown. It could and cause loss of control, causing manufacturer's instructions. To fail suddenly and cause a crash. a crash. Always use the correct avoid vehicle damage, drive slow When replacing wheels, use a wheel, wheel bolts, and wheel and readjust or remove the new GM original equipment nuts for replacement. traction device if it contacts the wheel. vehicle. Do not spin the wheels. If traction devices are used, install them on the front tires. Caution Tire Chains The wrong wheel can also cause { Warning If a Tire Goes Flat problems with bearing life, brake cooling, speedometer or Do not use tire chains. There is It is unusual for a tire to blow out odometer calibration, headlamp not enough clearance. Tire chains while driving, especially if the tires aim, bumper height, vehicle used on a vehicle without the are maintained properly. See Tires 0 235. If air goes out of a tire, it is ground clearance, and tire or tire proper amount of clearance can much more likely to leak out slowly. chain clearance to the body and cause damage to the brakes, But if there ever is a blowout, here chassis. suspension, or other vehicle parts. The area damaged by the are a few tips about what to expect tire chains could cause loss of and what to do: control and a crash. If a front tire fails, the flat tire (Continued) creates a drag that pulls the vehicle toward that side. Take your foot off Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 255 the accelerator pedal and grip the steering wheel firmly. Steer to Warning (Continued) { Warning maintain lane position, and then gently brake to a stop, well off the tire service center repair or Changing a tire can be road, if possible. replace the flat tire as soon as dangerous. The vehicle can slip possible. off the jack and roll over or fall A rear blowout, particularly on a causing injury or death. Find a curve, acts much like a skid and level place to change the tire. To may require the same correction as help prevent the vehicle from used in a skid. Stop pressing the { Warning moving: accelerator pedal and steer to straighten the vehicle. It may be Lifting a vehicle and getting under 1. Set the parking brake firmly. very bumpy and noisy. Gently brake it to do maintenance or repairs is 2. Put an automatic to a stop, well off the road, dangerous without the transmission in P (Park) or a if possible. appropriate safety equipment and manual transmission in training. If a jack is provided with 1 (First) or R (Reverse). { Warning the vehicle, it is designed only for changing a flat tire. If it is used for 3. Turn off the engine and do not restart while the vehicle Driving on a flat tire will cause anything else, you or others could is raised. permanent damage to the tire. be badly injured or killed if the Re-inflating a tire after it has been vehicle slips off the jack. If a jack 4. Do not allow passengers to driven on while severely is provided with the vehicle, only remain in the vehicle. underinflated or flat may cause a use it for changing a flat tire. 5. Place wheel blocks, blowout and a serious crash. if equipped, on both sides of Never attempt to re-inflate a tire If a tire goes flat, avoid further tire the tire at the opposite that has been driven on while and wheel damage by driving slowly corner of the tire being severely underinflated or flat. to a level place, well off the road, changed. Have your dealer or an authorized if possible. Turn on the hazard (Continued) warning flashers. See Hazard Warning Flashers 0 140. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

256 Vehicle Care When the vehicle has a flat tire (2), 4. Remove the spare tire, jack, use the following example as a and tools and place them near guide to assist in the placement of the tire being changed. the wheel blocks (1), if equipped. Removing the Flat Tire and Installing the Spare Tire 1. Do a safety check before proceeding. See If a Tire Goes Flat 0 254.

1. Center Retainer 2. Subwoofer 1. Wheel Block (If Equipped) 3. Wrench 2. Flat Tire 4. Strap The following information explains 5. Tow Eye (if equipped) how to repair or change a tire. 6. Jack Tire Changing To access the spare tire and tools: 1. Open the liftgate. See Liftgate Removing the Spare Tire and 0 38. Tools 2. Turn the wheel wrench 2. Lift the trim cover. counterclockwise to loosen the The spare tire and tools are located wheel nuts. Do not remove in the storage compartment in the 3. Remove the subwoofer them yet. rear of the vehicle. assembly on top of the spare tire by turning the center retainer clockwise. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 257 4. Place the hex tube end of the wrench over the hex head of Warning (Continued) the jack to attach it. damage, be sure to fit the jack lift 5. Turn the wheel wrench head into the proper location clockwise until the lift head is before raising the vehicle. firmly contacting the proper lifting point nearest the flat tire.

{ Warning { Warning

Getting under a vehicle when it is Lifting a vehicle and getting under lifted on a jack is dangerous. it to do maintenance or repairs is 3. Place the jack at the position If the vehicle slips off the jack, dangerous without the marked with a half circle. you could be badly injured or appropriate safety equipment and killed. Never get under a vehicle training. If a jack is provided with when it is supported only by the vehicle, it is designed only for a jack. changing a flat tire. If it is used for anything else, you or others could be badly injured or killed if the vehicle slips off the jack. If a jack { Warning is provided with the vehicle, only use it for changing a flat tire. Raising the vehicle with the jack improperly positioned can damage the vehicle and even 6. Turn the wheel wrench make the vehicle fall. To help clockwise to raise the vehicle avoid personal injury and vehicle far enough off the ground so there is enough room for the (Continued) spare tire to fit underneath the wheel well. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

258 Vehicle Care 7. Turn the wheel nuts 11. Reinstall the wheel nuts. Turn counterclockwise to each nut clockwise, by hand, remove them. until the wheel is held against 8. Remove the flat tire. the hub. 12. Lower the vehicle by turning { Warning the wheel wrench counterclockwise. Lower the Rust or dirt on a wheel, or on the jack completely. parts to which it is fastened, can make wheel nuts become loose { Warning after time. The wheel could come off and cause an accident. When Wheel nuts that are improperly or changing a wheel, remove any 9. Remove any rust or dirt from incorrectly tightened can cause rust or dirt from places where the the wheel bolts, mounting the wheels to become loose or wheel attaches to the vehicle. In surfaces, and spare wheel. come off. The wheel nuts should an emergency, a cloth or a paper 10. Place the spare tire on the be tightened with a torque wrench towel can be used; however, use wheel-mounting surface. to the proper torque specification a scraper or wire brush later to after replacing. Follow the torque remove all rust or dirt. { Warning specification supplied by the aftermarket manufacturer when Never use oil or grease on bolts using accessory locking wheel or nuts because the nuts might nuts. See Capacities and come loose. The vehicle's wheel Specifications 0 290 for original could fall off, causing a crash. equipment wheel nut torque specifications. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 259 13. Tighten the wheel nuts firmly Storing the Flat Tire and Tools Caution with the wheel wrench in a 1. Return the jack and tools to crisscross sequence, as their original storage location. Improperly tightened wheel nuts shown. can lead to brake pulsation and 2. Replace the trim cover. rotor damage. To avoid expensive Caution 3. Place the flat tire, lying flat, in brake repairs, evenly tighten the the rear storage compartment. wheel nuts in the proper Wheel covers will not fit on the sequence and to the proper vehicle's compact spare. If you try 4. Attach one end of the strap to a cargo tie-down in the rear of torque specification. See to put a wheel cover on the the vehicle. Capacities and Specifications compact spare, the cover or the 0 290 for the wheel nut torque spare could be damaged. specification. Storing a Flat or Spare Tire and Tools

{ Warning

Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could 5. Route the strap through the cause injury. In a sudden stop or wheel, as shown. collision, loose equipment could 6. Attach the other end of the strike someone. Store all these in strap to the other cargo the proper place. tie-down in the rear of the vehicle. 7. Tighten the strap. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

260 Vehicle Care Storing the Compact Spare Tire Check the inflation pressure and Tools regularly. It should be 420 kPa Caution (60 psi). Reverse the instructions for When the compact spare is removing the spare tire and tools to Stop as soon as possible and check installed, do not take the vehicle store the spare tire. that the spare tire is correctly through an automatic car wash The compact spare tire is for inflated after being installed on the with guide rails. The compact temporary use only. Replace the vehicle. The compact spare tire is spare can get caught on the rails compact spare tire with a full-size designed for temporary use only. which can damage the tire, wheel, The vehicle will perform differently tire as soon as you can. See and other parts of the vehicle. Compact Spare Tire 0 260. with the spare tire installed and it is recommended that the vehicle speed be limited to 80 km/h Do not use the compact spare on Compact Spare Tire (50 mph). To conserve the tread of other vehicles. the spare tire, have the standard tire { Warning Do not mix the compact spare tire or repaired or replaced as soon as wheel with other wheels or tires. convenient and return the spare tire They will not fit. Keep the spare tire Driving with more than one to the storage area. compact spare tire at a time could and its wheel together. result in loss of braking and When using a compact spare tire, handling. This could lead to a the AWD (if equipped), ABS, and Caution Traction Control systems may crash and you or others could be engage until the spare tire is Tire chains will not fit the compact injured. Use only one compact recognized by the vehicle, spare. Using them can damage spare tire at a time. especially on slippery roads. Adjust the vehicle and the chains. Do not driving to reduce possible use tire chains on the compact If this vehicle has a compact spare wheel slip. spare. tire, it was fully inflated when new; however, it can lose air over time. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 261

Jump Starting Warning (Continued) Caution Jump Starting - North HANDLING. For more information Ignoring these steps could result America go to www.P65Warnings.ca.gov/ in costly damage to the vehicle passenger-vehicle. that would not be covered by the For more information about the vehicle warranty. Trying to start vehicle battery, see Battery - North the vehicle by pushing or pulling it America 0 219. See California Proposition 65 Warning 0 199 and the back will not work, and it could damage If the battery has run down, try to cover. the vehicle. use another vehicle and some jumper cables to start your vehicle. Be sure to use the following steps to { Warning do it safely. Batteries can hurt you. They can be dangerous because: { Warning . They contain acid that can WARNING: Battery posts, burn you. terminals, and related . They contain gas that can accessories contain lead and lead explode or ignite. compounds, chemicals known to . They contain enough the State of California to cause electricity to burn you. cancer and birth defects or other If you do not follow these steps reproductive harm. Batteries also 1.4L L4 Engine (LUV) Shown, 1.4L exactly, some or all of these contain other chemicals known to L4 Engine (LE2) Similar the State of California to cause things can hurt you. cancer. WASH HANDS AFTER 1. Discharged Battery (Continued) Negative Grounding Point Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

262 Vehicle Care 2. Discharged Battery Positive 4. Turn the ignition off. Turn off all Terminal Caution lights and accessories in both 3. Good Battery Negative vehicles, except the hazard If the other vehicle does not have Terminal warning flashers if needed. a 12-volt system with a negative 4. Good Battery Positive ground, both vehicles can be Terminal { Warning damaged. Only use a vehicle that The jump start negative grounding has a 12-volt system with a An electric fan can start up even point (1) for the discharged battery negative ground for jump starting. is the engine block or an engine when the engine is not running mounting bolt. Connect to a spot as and can injure you. Keep hands, far away from the discharged 2. Position the two vehicles so clothing, and tools away from any battery as possible. that they are not touching. underhood electric fan. The jump start positive terminal (2) 3. Set the parking brake firmly on the discharged battery is in the and put the shift lever in engine compartment on the driver P (Park) with an automatic { Warning side of the vehicle. transmission, or Neutral with a manual transmission. Using a match near a battery can The jump start negative terminal (3) cause battery gas to explode. and positive terminal (4) are on the battery of the vehicle providing the Caution People have been hurt doing this, jump start. and some have been blinded. If any accessories are left on or Use a flashlight if you need more The positive jump start connection plugged in during the jump light. for the discharged battery is under a starting procedure, they could be trim cover. Open the cover to damaged. The repairs would not Battery fluid contains acid that expose the terminal. be covered by the vehicle can burn you. Do not get it on you. If you accidentally get it in 1. Check the other vehicle. warranty. Whenever possible, turn your eyes or on your skin, flush It must have a 12-volt battery off or unplug all accessories on the place with water and get with a negative ground system. either vehicle when jump starting. medical help immediately. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 263 10. Try to start the vehicle that had Towing the Vehicle { Warning the dead battery. If it will not start after a few tries, it Fans or other moving engine probably needs service. Caution parts can injure you badly. Keep your hands away from moving Incorrectly towing a disabled Caution parts once the engine is running. vehicle may cause damage. The If the jumper cables are damage would not be covered by the vehicle warranty. 5. Connect one end of the red connected or removed in the positive (+) cable to the wrong order, electrical shorting Do not lash or hook to positive (+) terminal on the may occur and damage the suspension components. Use the discharged battery. vehicle. The repairs would not be proper straps around the tires to 6. Connect the other end of the covered by the vehicle warranty. secure the vehicle. red positive (+) cable to the Always connect and remove the positive (+) terminal of the good jumper cables in the correct order, Have the vehicle towed on a flatbed battery. making sure that the cables do car carrier or a wheel lift tow truck. not touch each other or other 7. Connect one end of the black If a wheel lift tow truck is used, the metal. negative (–) cable to the drive wheels cannot contact the negative (–) terminal of the road while the vehicle is being good battery. Jumper Cable Removal towed. A wheel dolly must be used to lift all drive wheels off the ground. 8. Connect the other end of the Reverse the sequence exactly when black negative (–) cable to the removing the jumper cables. negative (–) grounding point for After starting the disabled vehicle the discharged battery. and removing the jumper cables, 9. Start the engine in the vehicle allow it to idle for several minutes. with the good battery and run the engine at idle speed for at least four minutes. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

264 Vehicle Care If equipped, carefully open the cover Here are some important things to by using the small notch that consider before recreational vehicle conceals the tow eye socket. towing: Install the tow eye into the socket by . What is the towing capacity of turning it clockwise until it stops. the towing vehicle? Be sure to When the tow eye is removed, read the tow vehicle reinstall the cover with the notch in manufacturer's the original position. recommendations. Consult your dealer or a . What is the distance that will be professional towing service if the traveled? Some vehicles have disabled vehicle must be towed. restrictions on how far and how long they can tow. The vehicle is equipped with a Recreational Vehicle specific attachment point to be used . Is the proper towing equipment by the towing provider. This point Towing going to be used? See your dealer or trailering professional may be used to pull the vehicle from Recreational vehicle towing means for additional advice and a flat road surface onto the flat bed towing the vehicle behind another equipment recommendations. tow truck. vehicle, such as behind a motor home. The two most common types . Is the vehicle ready to be Caution of recreational vehicle towing are towed? Just as preparing the known as dinghy towing and dolly vehicle for a long trip, make sure Improper use of the tow eye can towing. Dinghy towing is towing the the vehicle is prepared to be cause vehicle damage. Use vehicle with all four wheels on the towed. caution and low speeds to ground. Dolly towing is towing the prevent damage to the vehicle. vehicle with two wheels on the ground and two wheels up on a device known as a dolly. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 265 Dolly Towing (All-Wheel-Drive Caution Caution Vehicles) Use of a shield mounted in front If the vehicle is towed with all four of the vehicle grille could restrict wheels on the ground, the airflow and cause damage to the drivetrain components could be transmission. The repairs would damaged. The repairs would not not be covered by the vehicle be covered by the vehicle warranty. If using a shield, only warranty. Do not tow the vehicle use one that attaches to the with all four wheels on the towing vehicle. ground.

Dinghy Towing The vehicle was not designed to be towed with all four wheels on the ground. All-wheel-drive vehicles must not be towed with two wheels on the ground. To properly tow these vehicles, they should be placed on a platform trailer with all four wheels off of the ground. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

266 Vehicle Care Dolly Towing 5. Turn the vehicle off. (Front-Wheel-Drive 6. Secure the vehicle to the dolly. Vehicles Only) 7. Release the parking brake. Towing the Vehicle from the Rear

Caution

Towing the vehicle from the rear could damage it. Also, repairs To tow a front-wheel-drive vehicle would not be covered by the from the front with two wheels on vehicle warranty. Never have the the ground: vehicle towed from the rear. 1. Put the front wheels on a dolly. 2. Move the shift lever to Do not tow the vehicle from the rear. P (Park). 3. Set the parking brake. 4. Clamp the steering wheel in a straight-ahead position with a clamping device designed for towing. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 267

Appearance Care Caution (Continued) Caution (Continued) Exterior Care your dealer. Follow all This could cause damage that manufacturer directions regarding would not be covered by the Locks correct product usage, necessary vehicle warranty. Locks are lubricated at the factory. safety precautions, and Use a de-icing agent only when appropriate disposal of any If using an automatic car wash, absolutely necessary, and have the vehicle care product. follow the car wash instructions. The locks greased after using. See windshield wiper and rear window Recommended Fluids and wiper, if equipped, must be off. Lubricants 0 286. Caution Remove any accessories that may Washing the Vehicle be damaged or interfere with the car Avoid using high-pressure wash equipment. To preserve the vehicle's finish, wash it often and out of direct washes closer than 30 cm (12 in) Rinse the vehicle well, before sunlight. to the surface of the vehicle. Use washing and after, to remove all of power washers exceeding cleaning agents completely. If they 8,274 kPa (1,200 psi) can result are allowed to dry on the surface, Caution in damage or removal of paint they could stain. Do not use petroleum-based, and decals. Dry the finish with a soft, clean acidic, or abrasive cleaning chamois or an all-cotton towel to agents as they can damage the avoid surface scratches and water vehicle's paint, metal, or plastic Caution spotting. parts. If damage occurs, it would Finish Care not be covered by the vehicle Do not power wash any warranty. Approved cleaning component under the hood that Application of aftermarket clearcoat sealant/wax materials is not products can be obtained from has this symbol. e recommended. If painted surfaces (Continued) (Continued) are damaged, see your dealer to Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

268 Vehicle Care have the damage assessed and The bright metal moldings on the repaired. Foreign materials such as Caution vehicle are aluminum, chrome, calcium chloride and other salts, ice or stainless steel. To prevent melting agents, road oil and tar, tree Machine compounding or damage always follow these sap, bird droppings, chemicals from aggressive polishing on a cleaning instructions: basecoat/clearcoat paint finish industrial chimneys, etc., can . Be sure the molding is cool to damage the vehicle's finish if they may damage it. Use only non-abrasive waxes and polishes the touch before applying any remain on painted surfaces. Wash cleaning solution. the vehicle as soon as possible. that are made for a basecoat/ If necessary, use non-abrasive clearcoat paint finish on the . Use only approved cleaning cleaners that are marked safe for vehicle. solutions for aluminum, chrome, painted surfaces to remove foreign or stainless steel. Some matter. cleaners are highly acidic or To keep the paint finish looking new, contain alkaline substances and Occasional hand waxing or mild keep the vehicle garaged or can damage the moldings. polishing should be done to remove covered whenever possible. residue from the paint finish. See . Always dilute a concentrated your dealer for approved cleaning Protecting Exterior Bright Metal cleaner according to the products. Moldings manufacturer’s instructions. . Do not use cleaners that are not Do not apply waxes or polishes to Caution uncoated plastic, vinyl, rubber, intended for automotive use. decals, simulated wood, or flat paint Failure to clean and protect the . Use a nonabrasive wax on the as damage can occur. bright metal moldings can result vehicle after washing to protect in a hazy white finish or pitting. and extend the molding finish. This damage would not be covered by the vehicle warranty. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 269 Cleaning Exterior Lamps/ . Aftermarket appearance caps or Windshield and Wiper Blades covers while the lamps are Lenses, Emblems, Decals, and Clean the outside of the windshield illuminated, due to excessive Stripes with glass cleaner. heat generated. Use only lukewarm or cold water, a Clean rubber blades using a lint-free soft cloth, and a car washing soap Caution cloth or paper towel soaked with to clean exterior lamps, lenses, windshield washer fluid or a mild emblems, decals, and stripes. Failure to clean lamps properly detergent. Wash the windshield Follow instructions under "Washing can cause damage to the lamp thoroughly when cleaning the the Vehicle" previously in this cover that would not be covered blades. Bugs, road grime, sap, and section. by the vehicle warranty. a buildup of vehicle wash/wax Lamp covers are made of plastic, treatments may cause wiper and some have a UV protective streaking. coating. Do not clean or wipe them Replace the wiper blades if they are when dry. Caution worn or damaged. Damage can be caused by extreme dusty Do not use any of the following on Using wax on low gloss black conditions, sand, salt, heat, sun, lamp covers: finish stripes can increase the snow, and ice. . Abrasive or caustic agents. gloss level and create a . Washer fluids and other cleaning non-uniform finish. Clean low Weatherstrips agents in higher concentrations gloss stripes with soap and Apply weatherstrip lubricant on than suggested by the water only. weatherstrips to make them last manufacturer. longer, seal better, and not stick or . Solvents, alcohols, fuels, Air Intakes squeak. Lubricate weatherstrips at or other harsh cleaners. least once a year. Hot, dry climates Clear debris from the air intakes, may require more frequent . Ice scrapers or other hard items. between the hood and windshield, application. Black marks from when washing the vehicle. rubber material on painted surfaces Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

270 Vehicle Care can be removed by rubbing with a clean cloth. See Recommended Caution Caution (Continued) Fluids and Lubricants 0 286. Chrome wheels and other chrome silicone carbide tire cleaning Tires trim may be damaged if the brushes. Damage could occur Use a stiff brush with tire cleaner to vehicle is not washed after driving and the repairs would not be clean the tires. on roads that have been sprayed covered by the vehicle warranty. with magnesium, calcium, Caution or sodium chloride. These Brake System chlorides are used on roads for Using petroleum-based tire conditions such as ice and dust. Visually inspect brake lines and hoses for proper hook-up, binding, dressing products on the vehicle Always wash the chrome with leaks, cracks, chafing, etc. Inspect may damage the paint finish and/ soap and water after exposure. disc brake pads for wear and rotors or tires. When applying a tire for surface condition. Inspect drum dressing, always wipe off any brake linings/shoes for wear or overspray from all painted Caution cracks. Inspect all other brake parts. surfaces on the vehicle. To avoid surface damage, do not Steering, Suspension, and use strong soaps, chemicals, Chassis Components Wheels and Trim — Aluminum or Chrome abrasive polishes, cleaners, Visually inspect steering, brushes, or cleaners that contain suspension, and chassis Use a soft, clean cloth with mild acid on aluminum or components for damaged, loose, soap and water to clean the wheels. chrome-plated wheels. Use only or missing parts or signs of wear at After rinsing thoroughly with clean approved cleaners. Also, never least once a year. water, dry with a soft, clean towel. drive a vehicle with aluminum or A wax may then be applied. Inspect power steering for proper chrome-plated wheels through an attachment, connections, binding, automatic car wash that uses leaks, cracks, chafing, etc. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 271 Visually check constant velocity joint Sheet Metal Damage Interior Care boots and axle seals for leaks. If the vehicle is damaged and To prevent dirt particle abrasions, Body Component Lubrication requires sheet metal repair or regularly clean the vehicle's interior. replacement, make sure the body Lubricate all key lock cylinders, Immediately remove any soils. repair shop applies anti-corrosion Newspapers or dark garments can hood hinges, liftgate hinges, and the material to parts repaired or steel fuel door hinges, unless the transfer color to the vehicle’s replaced to restore corrosion interior. components are plastic. Applying protection. silicone grease on weatherstrips Use a soft bristle brush to remove with a clean cloth will make them Original manufacturer replacement dust from knobs and crevices on the last longer, seal better, and not stick parts will provide the corrosion instrument cluster. Using a mild or squeak. protection while maintaining the soap solution, immediately remove vehicle warranty. hand lotions, sunscreen, and insect Underbody Maintenance Finish Damage repellent from all interior surfaces or At least twice a year, spring and fall, permanent damage may result. Quickly repair minor chips and use plain water to flush any Use cleaners specifically designed scratches with touch-up materials corrosive materials from the for the surfaces being cleaned to available from your dealer to avoid underbody. Take care to thoroughly prevent permanent damage. Apply corrosion. Larger areas of finish clean any areas where mud and all cleaners directly to the cleaning damage can be corrected in your other debris can collect. cloth. Do not spray cleaners on any dealer's body and paint shop. Do not directly power wash the switches or controls. Remove transfer case and/or front/rear axle Chemical Paint Spotting cleaners quickly. output seals. High pressure water Airborne pollutants can fall upon Before using cleaners, read and can overcome the seals and and attack painted vehicle surfaces follow all safety instructions on the contaminate the fluid. Contaminated causing blotchy, ring-shaped label. While cleaning the interior, fluid will decrease the life of the discolorations, and small, irregular open the doors and windows to get transfer case and/or axles and dark spots etched into the paint proper ventilation. should be replaced. surface. See “Finish Care” previously in this section. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

272 Vehicle Care To prevent damage, do not clean Interior Glass Coated Moldings the interior using the following To clean, use a terry cloth fabric Coated moldings should be cleaned. cleaners or techniques: dampened with water. Wipe droplets . When lightly soiled, wipe with a . Never use a razor or any other left behind with a clean dry cloth. sponge or soft, lint-free cloth sharp object to remove soil from If necessary, use a commercial dampened with water. any interior surface. glass cleaner after cleaning with . When heavily soiled, use warm . Never use a brush with stiff plain water. soapy water. bristles. Caution . Never rub any surface Fabric/Carpet/Suede aggressively or with too much To prevent scratching, never use Start by vacuuming the surface pressure. abrasive cleaners on automotive using a soft brush attachment. If a . Do not use laundry detergents or glass. Abrasive cleaners or rotating vacuum brush attachment is dishwashing soaps with aggressive cleaning may damage being used, only use it on the floor degreasers. For liquid cleaners, the rear window defogger. carpet. Before cleaning, gently use approximately 20 drops per remove as much of the soil as 3.8 L (1 gal) of water. possible: Cleaning the windshield with water A concentrated soap solution will . Gently blot liquids with a paper create streaks and attract dirt. during the first three to six months of ownership will reduce tendency towel. Continue blotting until no Do not use solutions that contain more soil can be removed. strong or caustic soap. to fog. . For solid soils, remove as much . Do not heavily saturate the Speaker Covers as possible prior to vacuuming. upholstery when cleaning. Vacuum around a speaker cover To clean: . Do not use solvents or cleaners gently, so that the speaker will not containing solvents. be damaged. Clean spots with water 1. Saturate a clean, lint-free and mild soap. colorfast cloth with water. Microfiber cloth is recommended to prevent lint transfer to the fabric or carpet. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 273 2. Remove excess moisture by Cleaning High Gloss Surfaces Instrument Panel, Leather, gently wringing until water does and Vehicle Information and Vinyl, Other Plastic Surfaces, not drip from the cleaning cloth. Radio Displays Low Gloss Paint Surfaces, and 3. Start on the outside edge of the Use a microfiber cloth on high gloss Natural Open Pore Wood soil and gently rub toward the surfaces or vehicle displays. First, Surfaces center. Fold the cleaning cloth use a soft bristle brush to remove Use a soft microfiber cloth to a clean area frequently to dirt that can scratch the surface. dampened with water to remove prevent forcing the soil in to the Then gently clean by rubbing with a dust and loose dirt. For a more fabric. microfiber cloth. Never use window thorough cleaning, use a soft 4. Continue gently rubbing the cleaners or solvents. Periodically microfiber cloth dampened with a soiled area until there is no hand wash the microfiber cloth mild soap solution. longer any color transfer from separately, using mild soap. Do not the soil to the cleaning cloth. use bleach or fabric softener. Rinse Caution thoroughly and air dry before 5. If the soil is not completely next use. removed, use a mild soap Soaking or saturating leather, solution followed only by plain especially perforated leather, as water. Caution well as other interior surfaces, may cause permanent damage. If the soil is not completely Do not attach a device with a Wipe excess moisture from these removed, it may be necessary to suction cup to the display. This surfaces after cleaning and allow use a commercial upholstery may cause damage and would cleaner or spot lifter. Test a small them to dry naturally. Never use not be covered by the vehicle heat, steam, or spot removers. Do hidden area for colorfastness before warranty. using a commercial upholstery not use cleaners that contain cleaner or spot lifter. If ring silicone or wax-based products. formation occurs, clean the entire Cleaners containing these fabric or carpet. solvents can permanently change After cleaning, use a paper towel to (Continued) blot excess moisture. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

274 Vehicle Care Cargo Cover and Floor Mats Caution (Continued) Convenience Net the appearance and feel of If equipped, wash with warm water { Warning leather or soft trim, and are not and mild detergent. Do not use recommended. chlorine bleach. Rinse with cold If a floor mat is the wrong size or water, and then dry completely. is not properly installed, it can interfere with the pedals. Do not use cleaners that increase Care of Seat Belts Interference with the pedals can gloss, especially on the instrument Keep belts clean and dry. cause unintended acceleration panel. Reflected glare can decrease and/or increased stopping visibility through the windshield distance which can cause a crash under certain conditions. { Warning and injury. Make sure the floor Do not bleach or dye seat belt mat does not interfere with the Caution webbing. It may severely weaken pedals. Use of air fresheners may cause the webbing. In a crash, they permanent damage to plastics might not be able to provide Use the following guidelines for and painted surfaces. If an air adequate protection. Clean and proper floor mat usage. rinse seat belt webbing only with freshener comes in contact with . The original equipment floor any plastic or painted surface in mild soap and lukewarm water. Allow the webbing to dry. mats were designed for your the vehicle, blot immediately and vehicle. If the floor mats need clean with a soft cloth dampened replacing, it is recommended with a mild soap solution. that GM certified floor mats be Damage caused by air fresheners purchased. Non-GM floor mats would not be covered by the may not fit properly and may vehicle warranty. interfere with the accelerator or brake pedal. Always check that the floor mats do not interfere with the pedals. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Vehicle Care 275 . Do not use a floor mat if the vehicle is not equipped with a floor mat retainer on the driver side floor. . Use the floor mat with the correct side up. Do not turn it over. . Do not place anything on top of the driver side floor mat. . Use only a single floor mat on the driver side. . Do not place one floor mat on Removing and Replacing the top of another. Floor Mats The driver side floor mat is held in 1. Pull up on the rear of the floor place by a button-type retainer. mat to unlock the retainers and remove. 2. Reinstall by lining up the floor mat retainer openings over the carpet retainers and snap into position. 3. Make sure the floor mat is properly secured in place. Verify the floor mat does not interfere with the pedals. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

276 Service and Maintenance General Information for routine maintenance such as oil Service and changes and tire rotations and Maintenance Your vehicle is an important additional maintenance items like investment. This section describes tires, brakes, batteries, and wiper the required maintenance for the blades. General Information vehicle. Follow this schedule to help General Information ...... 276 protect against major repair Caution expenses resulting from neglect or Maintenance Schedule inadequate maintenance. It may Damage caused by improper Maintenance Schedule ...... 278 also help to maintain the value of maintenance can lead to costly the vehicle if it is sold. It is the Special Application Services repairs and may not be covered responsibility of the owner to have by the vehicle warranty. Special Application all required maintenance performed. Services ...... 283 Maintenance intervals, checks, Your dealer has trained technicians inspections, recommended fluids, Additional Maintenance who can perform required and lubricants are important to and Care maintenance using genuine keep the vehicle in good working Additional Maintenance replacement parts. They have condition. and Care ...... 283 up-to-date tools and equipment for fast and accurate diagnostics. Many Do not have chemical flushes that Recommended Fluids, dealers have extended evening and are not approved by GM Lubricants, and Parts Saturday hours, courtesy performed on the vehicle. The Recommended Fluids and transportation, and online use of flushes, solvents, cleaners, Lubricants ...... 286 scheduling to assist with service or lubricants that are not Maintenance Replacement needs. approved by GM could damage Parts ...... 287 the vehicle, requiring expensive Your dealer recognizes the repairs that are not covered by Maintenance Records importance of providing Maintenance Records ...... 288 competitively priced maintenance the vehicle warranty. and repair services. With trained technicians, the dealer is the place Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Service and Maintenance 277 The Tire Rotation and Required The Additional Required Services - Services are the responsibility of the Severe are for vehicles that are: Warning (Continued) vehicle owner. It is recommended to . Mainly driven in heavy city traffic have a trained technician do the have your dealer perform these in hot weather services every 12 000 km/7,500 mi. work. See Doing Your Own 0 Proper vehicle maintenance helps to . Mainly driven in hilly or Service Work 200. keep the vehicle in good working mountainous terrain condition, improves fuel economy, . Frequently towing a trailer and reduces vehicle emissions. . Used for high speed or Because of the way people use competitive driving vehicles, maintenance needs vary. There may need to be more . Used for taxi, police, or delivery frequent checks and services. The service Additional Required Services - Refer to the information in the Normal are for vehicles that: Maintenance Schedule Additional . Carry passengers and cargo Required Services - Severe chart. within recommended limits on the Tire and Loading Information { Warning label. See Vehicle Load Limits 0 162. Performing maintenance work can be dangerous and can cause . Are driven on reasonable road serious injury. Perform surfaces within legal driving maintenance work only if the limits. required information, proper tools, . Use the recommended fuel. See and equipment are available. Fuel 0 193. If they are not, see your dealer to Refer to the information in the (Continued) Maintenance Schedule Additional Required Services - Normal chart. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

278 Service and Maintenance Maintenance filter must be changed at least once . Check windshield washer fluid a year and the oil life system must level. See Washer Fluid 0 216. Schedule be reset. Your trained dealer . Visually inspect windshield wiper technician can perform this work. Owner Checks and Services blades for wear, cracking or If the engine oil life system is reset contamination. See Exterior At Each Fuel Stop accidentally, service the vehicle Care 0 267. Replace worn or within 5 000 km/3,000 mi since the damaged wiper blades. See . Check the engine oil level. See last service. Reset the oil life Engine Oil 0 206. Wiper Blade Replacement system when the oil is changed. 0 0 221. Once a Month See Engine Oil Life System 209. . Check tire inflation pressures. . Check the tire inflation Tire Rotation and Required See Tire Pressure 0 242. pressures. See Tire Pressure Services Every 12 000 km/ 0 242. . Inspect tire wear. See Tire 7,500 mi Inspection 0 248. . Inspect the tires for wear. See Rotate the tires, if recommended for . Visually check for fluid leaks. Tire Inspection 0 248. the vehicle, and perform the . Check the windshield washer following services. See Tire . Inspect engine air cleaner filter. fluid level. See Washer Fluid Rotation 0 248. See Engine Air Cleaner/Filter 0 210. 0 216. . Check engine oil level and oil . Inspect brake system. See Engine Oil Change life percentage. If needed, change engine oil and filter, and Exterior Care 0 267. When the CHANGE ENGINE OIL reset oil life system. . Visually inspect steering, SOON DIC message displays, have See Engine Oil 0 206 and suspension, and chassis 0 the engine oil and filter changed Engine Oil Life System 209. components for damaged, loose, within the next 1 000 km/600 mi. . Check engine coolant level. See or missing parts or signs of If driven under the best conditions, Cooling System 0 211. wear. See Exterior Care 0 267. the engine oil life system may not indicate the need for vehicle service . Check engine cooling system . Check restraint system for up to a year. The engine oil and hoses and connections. components. See Safety System Check 0 64. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Service and Maintenance 279 . Visually inspect fuel system for ability of the strut. If the hold damage or leaks. open is low, service the gas 0 . Visually inspect exhaust system strut. See Gas Strut(s) 222. and nearby heat shields for . Inspect sunroof track and seal, loose or damaged parts. if equipped. See Sunroof 0 45. . Lubricate body components. See Exterior Care 0 267. . Check starter switch. See Starter Switch Check 0 220. . Check automatic transmission shift lock control function. See Automatic Transmission Shift Lock Control Function Check 0 220. . Check parking brake and automatic transmission park mechanism. See Park Brake and P (Park) Mechanism Check 0 220. . Check accelerator pedal for damage, high effort, or binding. Replace if needed. . Visually inspect gas strut for signs of wear, cracks, or other damage. Check the hold open Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

280 Service and Maintenance

Maintenance Schedule

Additional Required 12 000 km/7,500 mi 24 000 km/15,000 mi 36 000 km/22,500 mi 48 000 km/30,000 mi 60 000 km/37,500 mi 72 000 km/45,000 mi 84 000 km/52,500 mi 96 000 km/60,000 mi 108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi 144 000 km/90,000 mi 156 000 km/97,500 mi 180 000 km/112,500 mi Services - Normal 168 000 km/105,000 mi 192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi 228 000 km/142,500 mi 240 000 km/150,000 mi

Rotate tires and perform Required Services. Check engine oil level and oil life percentage. @@@@@@@@@@@@@@@@@@@@ Change engine oil and filter, if needed. Replace passenger compartment air filter. (1) @ @ @ @ @ @ Inspect evaporative control system. (2) @ @ @ Replace engine air cleaner filter. (3) @ @ @ Replace spark plugs. Inspect spark plug wires. @ @ Drain and fill engine cooling system. (4) @ Visually inspect accessory drive belts. (5) @ Replace brake fluid. (6) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Service and Maintenance 281 Footnotes — Maintenance (5) Or every 10 years, whichever Schedule Additional Required comes first. Inspect for fraying, Services - Normal excessive cracking, or damage; (1) Or every two years, whichever replace, if needed. comes first. More frequent (6) Replace brake fluid every three passenger compartment air filter years. See Brake Fluid 0 218. replacement may be needed if driving in areas with heavy traffic, poor air quality, high dust levels, or environmental allergens. Passenger compartment air filter replacement may also be needed if there is reduced airflow, window fogging, or odors. Your GM dealer can help determine when to replace the filter. (2) Visually check all fuel and vapor lines and hoses for proper attachment, connection, routing, and condition. (3) Or every four years, whichever comes first. If driving in dusty conditions, inspect the filter at each oil change or more often as needed. (4) Or every five years, whichever comes first. See Cooling System 0 211. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

282 Service and Maintenance

Maintenance Schedule

Additional Required 12 000 km/7,500 mi 24 000 km/15,000 mi 36 000 km/22,500 mi 48 000 km/30,000 mi 60 000 km/37,500 mi 72 000 km/45,000 mi 84 000 km/52,500 mi 96 000 km/60,000 mi 108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi 144 000 km/90,000 mi 156 000 km/97,500 mi 180 000 km/112,500 mi Services - Severe 168 000 km/105,000 mi 192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi 228 000 km/142,500 mi 240 000 km/150,000 mi

Rotate tires and perform Required Services. Check engine oil level and oil life percentage. @@@@@@@@@@@@@@@@@@@@ Change engine oil and filter, if needed. Replace passenger compartment air filter. (1) @ @ @ @ @ @ Inspect evaporative control system. (2) @ @ @ Replace engine air cleaner filter. (3) @@@@@@@@@@ Change automatic transmission fluid. @ @ @ Replace spark plugs. Inspect spark plug wires. @ @ Drain and fill engine cooling system. (4) @ Visually inspect accessory drive belts. (5) @ Replace brake fluid. (6)

Footnotes — Maintenance or environmental allergens. (2) Visually check all fuel and vapor Schedule Additional Required Passenger compartment air filter lines and hoses for proper Services - Severe replacement may also be needed if attachment, connection, routing, and (1) Or every two years, whichever there is reduced airflow, window condition. comes first. More frequent fogging, or odors. Your GM dealer (3) Or every four years, whichever passenger compartment air filter can help determine when to replace comes first. If driving in dusty replacement may be needed if the filter. conditions, inspect the filter at each driving in areas with heavy traffic, oil change or more often as needed. poor air quality, high dust levels, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Service and Maintenance 283 (4) Or every five years, whichever Special Application Additional comes first. See Cooling System 0 211. Services Maintenance and Care (5) Or every 10 years, whichever . Severe Commercial Use Your vehicle is an important comes first. Inspect for fraying, Vehicles Only: Lubricate chassis investment and caring for it properly excessive cracking, or damage; components every oil change. may help to avoid future costly replace, if needed. . Have underbody flushing service repairs. To maintain vehicle (6) Replace brake fluid every three performed. See "Underbody performance, additional years. See Brake Fluid 0 218. Maintenance" in Exterior Care maintenance services may be 0 267. required. It is recommended that your dealer perform these services — their trained dealer technicians know your vehicle best. Your dealer can also perform a thorough assessment with a multi-point inspection to recommend when your vehicle may need attention. The following list is intended to explain the services and conditions to look for that may indicate services are required. Battery The 12-volt battery supplies power to start the engine and operate any additional electrical accessories. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

284 Service and Maintenance . To avoid break-down or failure to . Trained dealer technicians have Lamps start the vehicle, maintain a access to tools and equipment Properly working headlamps, battery with full cranking power. to inspect the brakes and taillamps, and brake lamps are . Trained dealer technicians have recommend quality parts important to see and be seen on the diagnostic equipment to test engineered for the vehicle. the road. the battery and ensure that the Fluids . Signs that the headlamps need connections and cables are attention include dimming, failure corrosion-free. Proper fluid levels and approved fluids protect the vehicle’s systems to light, cracking, or damage. Belts and components. See The brake lamps need to be Recommended Fluids and checked periodically to ensure . Belts may need replacing if they 0 that they light when braking. squeak or show signs of Lubricants 286 for GM approved cracking or splitting. fluids. . With a multi-point inspection, . Engine oil and windshield your dealer can check the lamps . Trained dealer technicians have and note any concerns. access to tools and equipment washer fluid levels should be to inspect the belts and checked at every fuel fill. Shocks and Struts recommend adjustment or . Instrument cluster lights may Shocks and struts help aid in control replacement when necessary. come on to indicate that fluids for a smoother ride. may be low and need to be Brakes filled. . Signs of wear may include Brakes stop the vehicle and are steering wheel vibration, bounce/ crucial to safe driving. Hoses sway while braking, longer Hoses transport fluids and should stopping distance, or uneven . Signs of brake wear may include tire wear. chirping, grinding, or squealing be regularly inspected to ensure noises, or difficulty stopping. that there are no cracks or leaks. . As part of the multi-point With a multi-point inspection, your inspection, trained dealer dealer can inspect the hoses and technicians can visually inspect advise if replacement is needed. the shocks and struts for signs Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Service and Maintenance 285 of leaking, blown seals, Vehicle Care . Trained dealer technicians can or damage, and can advise To help keep the vehicle looking like inspect the windshield and when service is needed. new, vehicle care products are recommend proper replacement if needed. Tires available from your dealer. For information on how to clean and Tires need to be properly inflated, Wiper Blades protect the vehicle’s interior and rotated, and balanced. Maintaining exterior, see Interior Care 0 271 and Wiper blades need to be cleaned the tires can save money and fuel, Exterior Care 0 267. and kept in good condition to and can reduce the risk of tire provide a clear view. failure. Wheel Alignment . Signs of wear include streaking, . Signs that the tires need to be Wheel alignment is critical for skipping across the windshield, replaced include three or more ensuring that the tires deliver and worn or split rubber. visible treadwear indicators; cord optimal wear and performance. . Trained dealer technicians can or fabric showing through the . Signs that the alignment may check the wiper blades and rubber; cracks or cuts in the need to be adjusted include replace them when needed. tread or sidewall; or a bulge or pulling, improper vehicle split in the tire. handling, or unusual tire wear. . Trained dealer technicians can . Your dealer has the required inspect and recommend the right equipment to ensure proper tires. Your dealer can also wheel alignment. provide tire/wheel balancing services to ensure smooth Windshield vehicle operation at all speeds. For safety, appearance, and the Your dealer sells and services best viewing, keep the windshield name brand tires. clean and clear. . Signs of damage include scratches, cracks, and chips. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

286 Service and Maintenance Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants Usage Fluid/Lubricant Automatic Transmission DEXRON-VI Automatic Transmission Fluid. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling System 0 211. Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil 0 206. Hood Latch Assembly, Secondary Lubriplate Lubricant Aerosol (GM Part No. 89021668, in Latch, Pivots, Spring Anchor, and Canada 89021674) or lubricant meeting requirements of NLGI #2, Release Pawl Category LB or GC-LB. Hydraulic Brake System DOT 4 Hydraulic Brake Fluid (GM Part No. 19299570, in Canada 19299571). Key Lock Cylinders, Hood and Door Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Hinges Canada 10953474). Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or equivalent. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Service and Maintenance 287 Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer. Maintenance Replacement Parts Part GM Part Number ACDelco Part Number Engine Air Cleaner/Filter 95021102 A3184C Engine Oil Filter 1.4L L4 Engine (LUV) 55594651 PF2257G 1.4L L4 Engine (LE2) 12640445 PF64 Passenger Compartment Air Filter 13271190 CF181 Spark Plugs 1.4L L4 Engine (LUV) 55585517 41-121 1.4L L4 Engine (LE2) 12673527 41-153 Wiper Blades Driver Side – 65.0 cm (25.6 in) 94531969 — Passenger Side – 38.0 cm (15.0 in) 95915127 — Rear – 26.5 cm (10.4 in) 95915137 — Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

288 Service and Maintenance Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts. Odometer Date Serviced By Services Performed Reading Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Technical Data 289 Vehicle Identification parts. See “Engine Specifications” Technical Data under Capacities and Specifications 0 Vehicle Identification 290 for the vehicle's engine code. Vehicle Identification Number (VIN) Vehicle Identification Service Parts Number (VIN) ...... 289 Identification Label Service Parts Identification There may be a label on the inside Label ...... 289 of the glove box that contains the Vehicle Data following information: Capacities and . Vehicle Identification Specifications ...... 290 Number (VIN). Engine Drive Belt Routing . . . . 291 This legal identifier is in the front . Model designation. corner of the instrument panel, on the driver side of the vehicle. It can . Paint information. be seen through the windshield from . Production options and special outside. The Vehicle Identification equipment. Number (VIN) also appears on the If there is no label, there is a Vehicle Certification and Service barcode on the certification label on Parts labels and certificates of title the center (B) pillar to scan for this and registration. same information. Engine Identification The eighth character in the VIN is the engine code. This code identifies the vehicle's engine, specifications, and replacement Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

290 Technical Data Vehicle Data Capacities and Specifications The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants 0 286 for more information. Capacities Application Metric English Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under the hood. See your dealer for more information. Cooling System 7.3 L 7.7 qt Engine Oil with Filter 4.0 L 4.2 qt Fuel Tank 53 L 14 gal Wheel Nut Torque 140 Y 100 lb ft Transfer Case 0.35 L 0.36 qt All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Technical Data 291 Engine Specifications Engine VIN Code Transmission Spark Plug Gap 1.4L L4 (LUV) B Automatic 0.60–0.70 mm (0.024– 0.028 in) 1.4L L4 (LE2) M Automatic 0.60–0.70 mm (0.024– 0.028 in)

Engine Drive Belt Routing

1.4L L4 Engine (LE2) 1.4L L4 Engine (LUV) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

292 Customer Information Reporting Safety Defects Customer Information Customer Reporting Safety Defects to Information the United States Government ...... 302 Customer Satisfaction Reporting Safety Defects to Procedure Customer Information the Canadian Your satisfaction and goodwill are Customer Satisfaction Government ...... 303 important to your dealer and to Procedure ...... 292 Reporting Safety Defects to Buick. Normally, any concerns with General Motors ...... 303 Customer Assistance the sales transaction or the Offices ...... 294 Vehicle Data Recording and operation of the vehicle will be Customer Assistance for Text resolved by your dealer's sales or Telephone (TTY) Users . . . . . 295 Privacy Vehicle Data Recording and service departments. Sometimes, Online Owner Center ...... 295 however, despite the best intentions GM Mobility Reimbursement Privacy ...... 304 Event Data Recorders ...... 304 of all concerned, misunderstandings Program ...... 296 can occur. If your concern has not Roadside Assistance OnStar ...... 305 Infotainment System ...... 305 been resolved to your satisfaction, Program ...... 296 the following steps should be taken: Scheduling Service Appointments ...... 298 STEP ONE : Discuss your concern Courtesy Transportation with a member of dealership Program ...... 298 management. Normally, concerns Collision Damage Repair . . . . . 299 can be quickly resolved at that level. Service Publications Ordering If the matter has already been Information ...... 301 reviewed with the sales, service, Radio Frequency or parts manager, contact the owner Statement ...... 302 of your dealership or the general manager. STEP TWO : If after contacting a member of dealership management, it appears your concern cannot be Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Customer Information 293 resolved by your dealership without STEP THREE — U.S. Owners : You may contact the BBB Auto Line further help, in the U.S., call Both General Motors and your Program using the toll-free 1-800-521-7300. In Canada, contact dealer are committed to making telephone number or write them at General Motors of Canada sure you are completely satisfied the following address: Customer Care Centre at with the new vehicle. However, BBB Auto Line Program 1-800-263-3777 (English) or if you continue to remain unsatisfied Council of Better Business Bureaus, 1-800-263-7854 (French). after following the procedure Inc. We encourage you to call the outlined in Steps One and Two, you 3033 Wilson Boulevard can file with the Better Business toll-free number in order to give the ® Suite 600 inquiry prompt attention. Have the Bureau (BBB) Auto Line Program Arlington, VA 22201 to enforce your rights. following information available to Telephone: 1-800-955-5100 give the Customer Assistance The BBB Auto Line Program is an http://www.bbb.org/council/ representative: out-of-court program administered programs-services/ . Vehicle Identification by the Council of Better Business dispute-handling-and-resolution/ Number (VIN). This is available Bureaus to settle automotive bbb-auto-line disputes regarding vehicle repairs or from the vehicle registration or This program is available in all title, or the plate at the top left of the interpretation of the New Vehicle Limited Warranty. Although you may 50 states and the District of the instrument panel and visible Columbia. Eligibility is limited by through the windshield. be required to resort to this informal dispute resolution program prior to vehicle age, mileage, and other . Dealership name and location. filing a court action, use of the factors. General Motors reserves . Vehicle delivery date and program is free of charge and your the right to change eligibility present mileage. case will generally be heard within limitations and/or discontinue its 40 days. If you do not agree with the participation in this program. When contacting Buick, remember decision given in your case, you STEP THREE — Canadian that your concern will likely be may reject it and proceed with any resolved at a dealer's facility. That is Owners : In the event that you do other venue for relief available not feel your concerns have been why we suggest following Step One to you. first. addressed after following the procedure outlined in Steps One Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

294 Customer Information and Two, General Motors of Canada Mediation/Arbitration Program United States and Puerto Rico Company wants you to be aware of c/o Customer Care Centre Buick Customer Assistance Center its participation in a no-charge General Motors of Canada P.O. Box 33136 Mediation/Arbitration program. Company Detroit, MI 48232-5136 General Motors of Canada Mail Code: CA1-163-005 www.Buick.com Company has committed to binding 1908 Colonel Sam Drive arbitration of owner disputes Oshawa, Ontario L1H 8P7 1-800-521-7300 1-800-832-8425 (For Text involving factory-related vehicle The inquiry should be accompanied Telephone devices (TTYs)) service claims. The program by the Vehicle Identification Roadside Assistance: provides for the review of the facts Number (VIN). involved by an impartial third party 1-800-252-1112 arbiter, and may include an informal From U.S. Virgin Islands: hearing before the arbiter. The Customer Assistance program is designed so that the Offices 1-800-496-9994 entire dispute settlement process, Buick encourages customers to call Canada from the time you file your complaint the toll-free number for assistance. General Motors of Canada to the final decision, should be However, if a customer wishes to Company completed in about 70 days. We write or e-mail Buick, the letter Customer Care Centre, Mail Code: believe our impartial program offers should be addressed to: advantages over courts in most CA1-163-005 jurisdictions because it is informal, 1908 Colonel Sam Drive quick, and free of charge. Oshawa, Ontario L1H 8P7 www.gm.ca For further information concerning eligibility in the Canadian Motor 1-800-263-3777 (English) Vehicle Arbitration Plan (CAMVAP), 1-800-263-7854 (French) call toll-free 1-800-207-0685, or call 1-800-263-3830 (For Text the General Motors Customer Care Telephone devices (TTYs)) Centre, 1-800-263-3777 (English), Roadside Assistance: 1-800-263-7854 (French), 1-800-268-6800 or write to: Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Customer Information 295 All Overseas Locations Membership Benefits See my.buick.com to register your vehicle. Please contact the local General E : Download owner’s manuals Motors Business Unit. and view vehicle-specific how-to Buick Owner Centre (Canada) videos. buickowner.ca Customer Assistance for G : View maintenance schedules, Visit the Buick Owner Centre: Text Telephone (TTY) alerts, and OnStar onboard vehicle Users diagnostic information. Schedule . Chat live with online help service appointments. representatives. To assist customers who are deaf, I : View and print dealer-recorded . Use the Vehicle Tools section. hard of hearing, or speech-impaired service records and self-recorded and who use Text Telephones . Access third party enthusiast service records. (TTYs), Buick has TTY equipment sites and social media networks. available at its Customer Assistance D : Select a dealer and view . Locate owner resources such as Center. Any TTY user can locations, maps, phone numbers, lease-end, financing, and communicate with Buick by dialing: and hours. warranty information. 1-800-832-8425. TTY users in r : Track your vehicle’s warranty . Retrieve your favorite articles, Canada can dial 1-800-263-3830. information. quizzes, tips, and multimedia Online Owner Center J : View active recalls by Vehicle galleries organized into the Identification Number (VIN). See Featured Articles and Auto Care Online Owner Experience Vehicle Identification Number (VIN) Sections. 0 (U.S.) my.buick.com 289. . Download the owner’s manual for your vehicle, quickly and The Buick online owner experience H : View GM Card, SiriusXM easily. allows interaction with Buick and Satellite radio (if equipped), and keeps important vehicle-specific OnStar account information. . Find the Buick-recommended information in one place. F : Chat with online help maintenance services for your representatives. vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

296 Customer Information GM Mobility Roadside Assistance Coverage Reimbursement Program Program Services are provided for the duration of the vehicle s powertrain For U.S.-purchased vehicles, call ’ warranty. 1-800-252-1112; (Text Telephone (TTY): 1-888-889-2438). In the U.S., anyone driving the vehicle is covered. In Canada, a For Canadian-purchased vehicles, person driving the vehicle without call 1-800-268-6800. permission from the owner is not Service is available 24 hours a day, covered. 365 days a year. This program is available to Roadside Assistance is not a part of qualified applicants for cost Calling for Assistance the New Vehicle Limited Warranty. reimbursement, up to certain limits, General Motors North America and of eligible aftermarket adaptive When calling Roadside Assistance, Buick reserve the right to make any equipment required for the vehicle, have the following information changes or discontinue the such as hand controls or a ready: Roadside Assistance program at wheelchair/scooter lift for the . Your name, home address, and any time without notification. vehicle. home telephone number General Motors North America and To learn about the GM Mobility . Telephone number of your Buick reserve the right to limit program, see www.gmmobility.com location services or payment to an owner or or call the GM Mobility Assistance driver if they decide the claims are . Location of the vehicle Center at 1-800-323-9935. Text made too often, or the same type of Telephone (TTY) users, call . Model, year, color, and license claim is made many times. 1-800-833-9935. plate number of the vehicle Services Provided General Motors of Canada also has . Odometer reading, Vehicle a Mobility program. See www.gm.ca Identification Number (VIN), and . Emergency Fuel Delivery: or call 1-800-GM-DRIVE delivery date of the vehicle Delivery of enough fuel for the (800-463-7483) for details. TTY vehicle to get to the nearest . Description of the problem users call 1-800-263-3830. service station. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Customer Information 297 . Lock-Out Service: Service to event, incidental expenses may Services Specific to unlock the vehicle if you are be reimbursed within the Canadian-Purchased Vehicles locked out. A remote unlock may Powertrain warranty period. be available if you have OnStar. Items considered are reasonable . Fuel Delivery: Reimbursement For security reasons, the driver and customary hotel, meals, is up to 7 liters. Diesel fuel must present identification rental car, or a vehicle being delivery may be restricted. before this service is given. delivered back to the customer, Propane and other fuels are not provided through this service. . Emergency Tow from a Public up to 500 miles. Road or Highway: Tow to the . Lock-Out Service: Vehicle Services Not Included in registration is required. nearest Buick dealer for Roadside Assistance warranty service, or if the vehicle . Trip Interruption Benefits and was in a crash and cannot be . Impound towing caused by Assistance: Must be over driven. Assistance is not given violation of any laws. 150 km from where your trip was when the vehicle is stuck in . Legal fines. started to qualify. sand, mud, or snow. Pre-authorization, original . Mounting, dismounting, . Flat Tire Change: Service to detailed receipts, and a copy of or changing of snow tires, the repair orders are required. change a flat tire with the spare chains, or other traction devices. tire. The spare tire, if equipped, Once authorization has been must be in good condition and Service is not provided if a vehicle received, the Roadside properly inflated. It is the owner's is in an area that is not accessible Assistance advisor will help you responsibility for the repair or to the service vehicle or is not a make arrangements and explain replacement of the tire if it is not regularly traveled or maintained how to receive payment. covered by the warranty. public road, which includes ice and . Alternative Service: If winter roads. Off-road use is not assistance cannot be provided . Battery Jump Start: Service to covered. jump start a dead battery. right away, the Roadside Assistance advisor may give . Trip Interruption Benefits and permission to get local Assistance: If your trip is emergency road service. You will interrupted due to a warranty receive payment, up to $100, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

298 Customer Information after sending the original receipt If your dealer requests you to bring furnished with each new vehicle to Roadside Assistance. the vehicle for service, you are provides detailed warranty coverage Mechanical failures may be urged to do so as early in the work information. covered, however any cost for day as possible to allow for parts and labor for repairs not same-day repair. Transportation Options covered by the warranty are the Warranty service can generally be owner responsibility. Courtesy Transportation completed while you wait. However, Program if you are unable to do so, your Scheduling Service dealer may offer the following To enhance your ownership transportation options: Appointments experience, we and our participating When the vehicle requires warranty dealers are proud to offer Courtesy Shuttle Service service, contact your dealer and Transportation, a customer support This includes one-way or round-trip request an appointment. By program for vehicles with the shuttle service within reasonable scheduling a service appointment Bumper-to-Bumper (Base Warranty time and distance parameters of and advising the service consultant Coverage period in Canada), your dealer's area. of your transportation needs, your extended powertrain, and/or dealer can help minimize your hybrid-specific warranties in both Public Transportation or Fuel inconvenience. the U.S. and Canada. Reimbursement If the vehicle cannot be scheduled Several Courtesy Transportation If overnight warranty repairs are into the service department options are available to assist in needed, and public transportation is immediately, keep driving it until it reducing inconvenience when used, the expense must be can be scheduled for service, warranty repairs are required. supported by original receipts and within the maximum amount allowed unless, of course, the problem is Courtesy Transportation is not a safety related. If it is, please call by GM for shuttle service. If U.S. part of the New Vehicle Limited customers arrange their own your dealership, let them know this, Warranty. A separate booklet and ask for instructions. transportation, limited entitled “Limited Warranty and reimbursement for reasonable fuel Owner Assistance Information” expenses may be available. Claim amounts should reflect actual costs Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Customer Information 299 and be supported by original Additional Program Collision Parts receipts. See your dealer for Information Genuine GM Collision parts are new information. All program options, such as shuttle parts made with the same materials Courtesy Rental Vehicle service, may not be available at and construction methods as the parts with which the vehicle was For an overnight warranty repair, the every dealer. Contact your dealer originally built. Genuine GM dealer may provide an available for specific availability. Collision parts are the best choice to courtesy rental vehicle or provide for General Motors reserves the right to ensure that the vehicle's designed reimbursement of a rental vehicle. unilaterally modify, change, appearance, durability, and safety Reimbursement is limited and must or discontinue Courtesy are preserved. The use of Genuine be supported by original receipts as Transportation at any time and to GM parts can help maintain the GM well as a signed and completed resolve all questions of claim New Vehicle Limited Warranty. rental agreement and meet state/ eligibility pursuant to the terms and provincial, local, and rental vehicle conditions described herein at its Recycled original equipment parts provider requirements. sole discretion. may also be used for repair. These Requirements vary and may include parts are typically removed from minimum age requirements, Collision Damage Repair vehicles that were total losses in insurance coverage, credit card, etc. prior crashes. In most cases, the Additional fees such as fuel usage If the vehicle is involved in a parts being recycled are from charges, taxes, levies, usage fees, collision and it is damaged, have the undamaged sections of the vehicle. excessive mileage, or rental usage damage repaired by a qualified A recycled original equipment GM beyond the completion of the repair technician using the proper part may be an acceptable choice to are also your responsibility. equipment and quality replacement maintain the vehicle's originally parts. Poorly performed collision designed appearance and safety It may not be possible to provide a repairs diminish the vehicle resale performance; however, the history of like vehicle as a courtesy rental. value, and safety performance can these parts is not known. Such parts be compromised in subsequent are not covered by the GM New collisions. Vehicle Limited Warranty, and any related failures are not covered by that warranty. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

300 Customer Information Aftermarket collision parts are also Insuring the Vehicle parts. Read the lease carefully, as available. These are made by you may be charged at the end of Protect your investment in the GM companies other than GM and may the lease for poor quality repairs. vehicle with comprehensive and not have been tested for the vehicle. collision insurance coverage. There As a result, these parts may fit If a Crash Occurs are significant differences in the poorly, exhibit premature durability/ quality of coverage afforded by If there has been an injury, call corrosion problems, and may not various insurance policy terms. emergency services for help. Do not perform properly in subsequent Many insurance policies provide leave the scene of a crash until all collisions. Aftermarket parts are not reduced protection to the GM matters have been taken care of. covered by the GM New Vehicle vehicle by limiting compensation for Move the vehicle only if its position Limited Warranty, and any vehicle damage repairs through the use of puts you in danger, or you are failure related to such parts is not aftermarket collision parts. Some instructed to move it by a police covered by that warranty. insurance companies will not officer. Repair Facility specify aftermarket collision parts. Give only the necessary information When purchasing insurance, we to police and other parties involved GM also recommends that you recommend that you ensure that the in the crash. choose a collision repair facility that vehicle will be repaired with GM For emergency towing see meets your needs before you ever original equipment collision parts. need collision repairs. Your dealer Roadside Assistance Program If such insurance coverage is not 0 296. may have a collision repair center available from your current with GM-trained technicians and insurance carrier, consider switching Gather the following information: state-of-the-art equipment, or be to another insurance carrier. able to recommend a collision repair . Driver name, address, and center that has GM-trained If the vehicle is leased, the leasing telephone number technicians and comparable company may require you to have . Driver license number equipment. insurance that ensures repairs with Genuine GM Original Equipment . Owner name, address, and Manufacturer (OEM) parts or telephone number Genuine Manufacturer replacement . Vehicle license plate number Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Customer Information 301 . Vehicle make, model, and original GM parts. Remember, Service Publications model year recycled parts will not be covered by Ordering Information . Vehicle Identification the GM vehicle warranty. Number (VIN) Insurance pays the bill for the repair, Service Manuals . Insurance company and policy but you must live with the repair. Service Manuals have the diagnosis number Depending on your policy limits, and repair information on the your insurance company may engines, transmission, axle, . General description of the initially value the repair using suspension, brakes, electrical, damage to the other vehicle aftermarket parts. Discuss this with steering, body, etc. Choose a reputable repair facility the repair professional, and insist on that uses quality replacement parts. Genuine GM parts. Remember, Owner Information See “Collision Parts” earlier in this if the vehicle is leased, you may be Owner publications are written section. obligated to have the vehicle specifically for owners and intended repaired with Genuine GM parts, If the airbag has inflated, see What to provide basic operational even if your insurance coverage information about the vehicle. The Will You See after an Airbag does not pay the full cost. Inflates? 0 70. Owner’s Manual includes the If another party's insurance Maintenance Schedule for all Managing the Vehicle Damage company is paying for the repairs, models. Repair Process you are not obligated to accept a In-Portfolio: Includes a Portfolio, repair valuation based on that In the event that the vehicle requires Owner’s Manual, and Warranty insurance company's collision policy damage repairs, GM recommends Manual. repair limits, as you have no that you take an active role in its contractual limits with that company. RETAIL SELL PRICE: $35.00 – repair. If you have a pre-determined In such cases, you can have control $40.00 (U.S.) plus handling and repair facility of choice, take the of the repair and parts choices as shipping fees. vehicle there, or have it towed there. long as the cost stays within Specify to the facility that any Without Pouch: Owner’s reasonable limits. required replacement collision parts Manual only. be original equipment parts, either new Genuine GM parts or recycled Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

302 Customer Information RETAIL SELL PRICE: Radio Frequency Reporting Safety $25.00 (U.S.) plus handling and shipping fees. Statement Defects This vehicle has systems that Current and Past Models operate on a radio frequency that Reporting Safety Defects Service and Owner publications are complies with Part 15/Part 18 of the to the United States available for many current and past Federal Communications model year GM vehicles. Commission (FCC) rules and with Government Innovation, Science and Economic ORDER TOLL FREE: If you believe that your vehicle Development (ISED) Canada's 1-800-551-4123 Monday Friday has a defect which could cause – RSP-100 / license-exempt RSS's / 8:00 AM 6:00 PM Eastern Time – ICES-001. a crash or could cause injury or For Credit Card Orders Only death, you should immediately Operation is subject to the following (VISA-MasterCard-Discover), see inform the National Highway two conditions: Helm, Inc. at: www.helminc.com. Traffic Safety Administration 1. The device may not cause Or write to: (NHTSA) in addition to notifying harmful interference. General Motors. Helm, Incorporated 2. The device must accept any Attention: Customer Service If NHTSA receives similar interference received, including 47911 Halyard Drive complaints, it may open an interference that may cause Plymouth, MI 48170 investigation, and if it finds that undesired operation of the Prices are subject to change without device. a safety defect exists in a group notice and without incurring of vehicles, it may order a recall Changes or modifications to any of obligation. Allow ample time for and remedy campaign. these systems by other than an delivery. However, NHTSA cannot authorized service facility could void All listed prices are quoted in U.S. authorization to use this equipment. become involved in individual funds. Make checks payable in U.S. problems between you, your funds. dealer, or General Motors. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Customer Information 303 To contact NHTSA, you may call www.tc.gc.ca/rappels (French) General Motors of Canada the Vehicle Safety Hotline or write to: Company toll-free at 1-888-327-4236 (TTY: Customer Care Centre, Mail Code: 1-800-424-9153); go to http:// Transport Canada CA1-163-005 www.safercar.gov; or write to: Motor Vehicle Safety Directorate 1908 Colonel Sam Drive Defect Investigations and Oshawa, Ontario L1H 8P7 Administrator, NHTSA Recalls Division In Mexico, call 01-800-466-0818. 1200 New Jersey Avenue, S.E. 80 Noel Street Washington, D.C. 20590 In other Central America and Gatineau, QC J8Z 0A1 Caribbean Countries, call You can also obtain other 52-722-236-0680. information about motor vehicle Reporting Safety Defects safety from http:// to General Motors www.safercar.gov. In addition to notifying NHTSA (or Transport Canada) in a situation like Reporting Safety Defects this, notify General Motors. to the Canadian Call 1-800-521-7300, or write: Government Buick Customer Assistance Center If you live in Canada, and you P.O. Box 33136 believe that the vehicle has a Detroit, MI 48232–5136 safety defect, notify Transport In Canada, call 1-800-263-3777 Canada immediately, and notify (English) or 1-800-263-7854 General Motors of Canada (French), or write: Company. Call Transport Canada at 1-800-333-0510; go to: www.tc.gc.ca/recalls (English) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

304 Customer Information Vehicle Data Event Data Recorders These data can help provide a better understanding of the Recording and This vehicle is equipped with an circumstances in which crashes and event data recorder (EDR). The injuries occur. Privacy main purpose of an EDR is to Note The vehicle has a number of record, in certain crash or near EDR data are recorded by your computers that record information crash-like situations, such as an air vehicle only if a non-trivial crash about the vehicle’s performance and bag deployment or hitting a road how it is driven. For example, the obstacle, data that will assist in situation occurs; no data are recorded by the EDR under normal vehicle uses computer modules to understanding how a vehicle’s driving conditions and no personal monitor and control engine and systems performed. The EDR is data (e.g., name, gender, age, and transmission performance, to designed to record data related to monitor the conditions for airbag vehicle dynamics and safety crash location) are recorded. However, other parties, such as law deployment and deploy them in a systems for a short period of time, enforcement, could combine the crash, and, if equipped, to provide typically 30 seconds or less. The EDR data with the type of antilock braking to help the driver EDR in this vehicle is designed to control the vehicle. These modules record such data as: personally identifying data routinely acquired during a crash may store data to help the dealer . How various systems in your investigation. technician service the vehicle. vehicle were operating; Some modules may also store data To read data recorded by an EDR, about how the vehicle is operated, . Whether or not the driver and special equipment is required, and such as rate of fuel consumption or passenger safety belts were access to the vehicle or the EDR is average speed. These modules may buckled/fastened; needed. In addition to the vehicle retain personal preferences, such as . How far (if at all) the driver was manufacturer, other parties, such as radio presets, seat positions, and depressing the accelerator and/ law enforcement, that have the temperature settings. or brake pedal; and, special equipment, can read the information if they have access to . How fast the vehicle was traveling. the vehicle or the EDR. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Customer Information 305 GM will not access these data or OnStar Terms and Conditions and share it with others except: with the Privacy Statement on the OnStar consent of the vehicle owner or, website. if the vehicle is leased, with the See OnStar Additional Information consent of the lessee; in response 0 312. to an official request by police or similar government office; as part of GM's defense of litigation through Infotainment System the discovery process; or, as If the vehicle is equipped with a required by law. Data that GM navigation system as part of the collects or receives may also be infotainment system, use of the used for GM research needs or may system may result in the storage of be made available to others for destinations, addresses, telephone research purposes, where a need is numbers, and other trip information. shown and the data is not tied to a See the infotainment manual for specific vehicle or vehicle owner. information on stored data and for deletion instructions. OnStar If the vehicle is equipped with OnStar and has an active service plan, additional data may be collected through the OnStar system. This includes information about the vehicle’s operation; collisions involving the vehicle; the use of the vehicle and its features; and, in certain situations, the location and approximate GPS speed of the vehicle. Refer to the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

306 OnStar OnStar Overview Terms, Privacy Statement, and OnStar Software Terms for more details including system limitations at OnStar Overview www.onstar.com (U.S.) or www.onstar.ca (Canada). OnStar Overview ...... 306 The OnStar system status light is OnStar Services next to the OnStar buttons. If the Emergency ...... 307 status light is: Security ...... 308 Navigation ...... 308 = Voice Command Button . Solid Green: System is ready. Connections ...... 309 Q Blue OnStar Button . Flashing Green: On a call. Diagnostics ...... 311 > Red Emergency Button . Red: Indicates a problem. OnStar Additional Information Q OnStar Additional This vehicle may be equipped with a . Off: System is active. Press Information ...... 312 comprehensive, in-vehicle system twice to speak with an OnStar that can connect to an OnStar Advisor. Advisor for Emergency, Security, Navigation, Connections, and Press Q or call 1-888-4ONSTAR Diagnostics Services. OnStar (1-888-466-7827) to speak to an services may require a paid service Advisor. plan and data plan. OnStar requires Functionality of the Voice Command the vehicle battery and electrical button may vary by vehicle and system, cellular service, and GPS region. satellite signals to be available and operating. OnStar acts as a link to existing emergency service providers. OnStar may collect information about you and your vehicle, including location information. See OnStar User Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

OnStar 307 Press = to: Press Q to connect to an OnStar Services . Open the OnStar app on the Advisor to: infotainment display. See the . Verify account information or Emergency infotainment manual for update contact information. Emergency Services require an information on how to use the . Get driving directions. active, OnStar service plan OnStar app. . Receive a Diagnostic check of (excludes Basic Plan). With Or the vehicle's key operating Automatic Crash Response, built-in . Make a call, end a call, systems. sensors can automatically alert a or answer an incoming call. specially trained OnStar Advisor . Receive Roadside Assistance. who is immediately connected in to . Give OnStar Hands-Free Calling . Manage Wi-Fi Settings, the vehicle to help. voice commands. if equipped. Press > for a priority connection to . Give OnStar Turn-by-Turn an OnStar Advisor who can contact Navigation voice commands. Press > to get a priority connection to an OnStar Advisor available 24/ emergency service providers, direct . Obtain and customize the Wi-Fi 7 to: them to your exact location, and hotspot name or SSID and relay important information. . Get help for an emergency. password, if equipped. With OnStar Crisis Assist, specially . Be a Good Samaritan or trained Advisors are available respond to an AMBER Alert. 24 hours a day, 7 days a week, to . Get assistance in severe provide a central point of contact, weather or other crisis situations assistance, and information during a and find evacuation routes. crisis. With Roadside Assistance, Advisors can locate a nearby service provider to help with a flat tire, a battery jump, or an empty gas tank. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

308 OnStar Security Navigation Cancel Route If equipped, OnStar provides these OnStar navigation requires a 1. Press =. System responds: services: specific OnStar service plan. “OnStar ready,” then a tone. . With Stolen Vehicle Assistance, Press Q to receive Turn-by-Turn 2. Say “Cancel route.” System OnStar Advisors can use GPS to directions or have them sent to the responds: “Do you want to pinpoint the vehicle and help vehicle’s navigation screen, cancel directions?” authorities quickly recover it. if equipped. 3. Say “Yes.” System responds: . With Remote Ignition Block, Turn-by-Turn Navigation “OK, request completed, thank if equipped, OnStar can block you, goodbye.” the engine from being restarted. 1. Press Q to connect to an Route Preview . With Stolen Vehicle Slowdown, Advisor. 1. Press =. System responds: if equipped, OnStar can work 2. Request directions to be with law enforcement to downloaded to the vehicle. “OnStar ready,” then a tone. gradually slow the vehicle down. 3. Follow the voice-guided 2. Say “Route preview.” System Theft Alarm Notification commands. responds with the next three maneuvers. If equipped, if the doors are locked Using Voice Commands Repeat and the vehicle alarm sounds, a During a Planned Route notification by text, e-mail, or phone 1. Press =. System responds: call will be sent. If the vehicle is Functionality of the Voice Command OnStar ready, then a tone. stolen, an OnStar Advisor can work button may vary by vehicle and “ ” with authorities to recover the region. For some vehicles, press = 2. Say “Repeat.” System vehicle. to open the OnStar app on the responds with the last direction infotainment display. For other given, then responds with vehicles press = as follows. “OnStar ready,” then a tone. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

OnStar 309 Get My Destination Connections 4G LTE speed. Up to seven mobile devices can be connected. A data 1. Press =. System responds: The following OnStar services help plan is required. Use the in-vehicle “OnStar ready,” then a tone. with staying connected. controls only when it is safe to 2. Say “Get my destination.” For coverage maps, see do so. System responds with the www.onstar.com (U.S.) or 1. To retrieve Wi-Fi hotspot address and distance to the www.onstar.ca (Canada). information, press = to open destination, then responds with Ensuring Security the OnStar app on the “OnStar ready,” then a tone. . Change the default passwords infotainment display, then Send Destination to Vehicle for the Wi-Fi hotspot and select Wi-Fi Hotspot. On some Directions can be sent to the myBuick mobile application. vehicles, touch Wi-Fi or Settings on the screen. vehicle’s navigation screen, Make these passwords different if equipped. from each other and use a 2. The Wi-Fi settings will display combination of letters, numbers, the Wi-Fi hotspot name (SSID), Press Q, then ask the Advisor to and symbols to increase the password, and on some download directions to the vehicle’s security. vehicles, the connection type navigation system, if equipped. After (no Internet connection, 3G, the call ends, the navigation screen . Change the default name of the SSID (Service Set Identifier). 4G, 4G LTE), and signal quality will provide prompts to begin driving (poor, good, excellent). directions. Routes that are sent to This is your network’s name that the navigation screen can only be is visible to other wireless 3. To change the SSID or canceled through the navigation devices. Choose a unique name password, press Q or call system. and avoid family names or 1-888-4ONSTAR to connect vehicle descriptions. See www.onstar.com (U.S.) or with an Advisor. On some www.onstar.ca (Canada). OnStar Wi-Fi Hotspot (If Equipped) vehicles, the SSID and password can be changed in The vehicle may have a built-in the Wi-Fi Hotspot menu. Wi-Fi hotspot that provides access to the Internet and web content at Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

310 OnStar After initial set-up, your vehicle’s . Locate the vehicle on a map Remote Services Wi-Fi hotspot will connect (U.S. market only). Contact an OnStar Advisor to automatically to your mobile . Turn the vehicle's Wi-Fi hotspot unlock the doors or sound the horn devices. Manage data usage by on/off, manage settings, and and flash the lamps. turning Wi-Fi on or off on your monitor data consumption, mobile device, by using the myBuick if equipped. OnStar AtYourService mobile app, or by contacting an OnStar Advisor. On some vehicles, . Locate a dealer and schedule OnStar Advisors can provide offers Wi-Fi can also be managed from the service. from restaurants and retailers on Wi-Fi Hotspot menu. your route, help locate hotels, . Request roadside assistance. or book a room. These services MyBuick Mobile App (If Available) . Set a parking reminder with pin vary by market. drop, take a photo, make a note, Download the myBuick mobile app OnStar Hands-Free Calling to compatible Apple and Android and set a timer. smartphones. Buick users can . Connect with Buick on social Make and receive calls with the access the following services from a media. built-in wireless calling service, smartphone: which requires available minutes. For myBuick mobile app information Functionality of the Voice Command . Remotely start/stop the vehicle, and compatibility, see button may vary by vehicle and if factory-equipped. www.my.buick.com. region. For some vehicles, press = . Lock/unlock doors, if equipped An active OnStar service, to open the OnStar app on the with automatic locks. compatible device, factory-installed infotainment display, then select . Activate the horn and lamps. remote start, and power locks are Hands-Free calling. For other required. Data rates apply. See vehicles press = as follows. . Check the vehicle’s fuel level, oil www.onstar.com for details and life, or tire pressure, system limitations. Make a Call if factory-equipped with the Tire Pressure Monitor System. 1. Press =. System responds: OnStar ready. . Send destinations to the vehicle. “ ” Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

OnStar 311 2. Say “Call.” System responds: 2. Say “My number.” System Advanced Diagnostics requires an “Call. Please say the name or responds: “Your OnStar active OnStar paid service plan, number to call.” Hands-Free Calling number is,” e-mail address on file, and 3. Say the entire number without then says the number. enrollment in Advanced Diagnostics. pausing, including a “1” and the End a Call Includes: area code. System responds: . Diagnostic Alerts: Set Press =. System responds: Call “OK, calling.” “ preferences to receive real-time ended.” Calling 911 Emergency e-mails, texts, or monthly reports Verify Minutes and Expiration of the vehicle’s health. Or 1. Press =. System responds: Q = press to have an Advisor “OnStar ready.” Press and say “Minutes” then initiate a remote diagnostic Verify to check how many minutes 2. Say Call. System responds: “ ” report. “ ” remain and their expiration date. “Call. Please say the name or . Proactive Alerts: Receive a number to call.” Diagnostics real-time e-mail or text message 3. Say “911” without pausing. regarding potential issues with System responds: “911.” By monitoring and reporting on the key vehicle components, such vehicle’s key systems, OnStar as the battery, fuel system, 4. Say Call. System responds: “ ” Advanced Diagnostics provides a or starter system. Alerts for OK, dialing 911. “ ” way to keep up on maintenance. potential issues appear on the Retrieve My Number Capabilities vary by model. See infotainment display. Proactive www.onstar.com for details and Alerts are designed to help 1. Press =. System responds: system limitations. Message and predict specific types of issues “OnStar ready.” data rates may apply. based on information collected from the vehicle. Other factors may affect vehicle performance. Not all issues will deliver alerts. In some cases, a dealer service Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

312 OnStar check may be required to OnStar Additional . After change in ownership and confirm the accuracy of the at 90 days. alerts. Information Transferring Service . Dealer Maintenance Notification: OnStar Smart Driver Have the vehicle notify your Press Q to request account transfer preferred dealer when it is time OnStar Smart Driver provides eligibility information. The Advisor for maintenance. Your dealer will information about driving behavior to can cancel or change account then contact you to set up an help maximize overall vehicle information. appointment. performance, reduce wear and tear, and enhance fuel efficiency. An Selling/Transferring the To begin, press Q to speak to an Insurance Discounts Eligibility Vehicle Advisor, or see www.onstar.com. feature is also offered within OnStar Call 1-888-4ONSTAR Smart Driver. See www.onstar.com (1-888-466-7827) immediately to for details regarding vehicle terminate your OnStar services if eligibility and system limitations. the vehicle is disposed of, sold, OnStar, General Motors, and their transferred, or if the lease ends. affiliates are not insurance providers. Obtain insurance only Reactivation for Subsequent from licensed insurance providers. Owners In-Vehicle Audio Messages Press Q and follow the prompts to Audio messages may play important speak to an Advisor as soon as information at the following times: possible. The Advisor will update vehicle records and explain OnStar . Prior to vehicle purchase. service options. Press Q to set up an account. . With the OnStar Basic Plan, every 60 days. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

OnStar 313 How OnStar Service Works in that area. The wireless service Services for People with provider must also have coverage, Automatic Crash Response, Disabilities network capacity, reception, and Emergency Services, Crisis Assist, technology compatible with OnStar Advisors provide services to help Stolen Vehicle Assistance, services. Service involving location with physical disabilities and Advanced Vehicle Diagnostics, information about the vehicle cannot medical conditions. Remote Services, Roadside work unless GPS signals are Assistance, Turn-by-Turn Press Q to help: available, unobstructed, and Navigation, and Hands-Free Calling compatible with the OnStar . Locate a gas station with an are available on most vehicles. Not hardware. OnStar services may not attendant to pump gas. all OnStar services are available work if the OnStar equipment is not everywhere or on all vehicles. For . Find a hotel, restaurant, etc., properly installed or it has not been more information, a full description that meets accessibility needs. properly maintained. If equipment or of OnStar services, system software is added, connected, . Provide directions to the closest limitations, and OnStar User Terms, or modified, OnStar services may hospital or pharmacy in urgent Privacy Statement, and Software not work. Other problems beyond situations. Terms: the control of OnStar — such as TTY Users . Call 1-888-4ONSTAR hills, tall buildings, tunnels, weather, (1-888-466-7827). electrical system design and OnStar has the ability to communicate to deaf, . See www.onstar.com (U.S.). architecture of the vehicle, damage to the vehicle in a crash, or wireless hard-of-hearing, or speech-impaired . See www.onstar.ca (Canada). phone network congestion or customers while in the vehicle. The available dealer-installed TTY . Call TTY 1-877-248-2080. jamming — may prevent service. system can provide in-vehicle See Radio Frequency Statement . Press Q to speak with an access to all OnStar services, 0 302. Advisor. except Virtual Advisor and OnStar Turn-by-Turn Navigation. OnStar services cannot work unless the vehicle is in a place where OnStar has an agreement with a wireless service provider for service Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

314 OnStar OnStar Personal Identification without an ignition cycle. If the Cellular and GPS Antennas vehicle has not been started for Number (PIN) Cellular reception is required for 10 days, OnStar can contact OnStar to send remote signals to A PIN is needed to access some Roadside Assistance or a locksmith the vehicle. Do not place items over OnStar services. The PIN will need to help gain access to the vehicle. to be changed the first time when or near the antenna to prevent speaking with an Advisor. To Global Positioning blocking cellular and GPS signal change the OnStar PIN, contact an System (GPS) reception. OnStar Advisor by pressing Q or . Obstruction of the GPS can Unable to Connect to OnStar calling 1-888-4ONSTAR. occur in a large city with tall Message buildings; in parking garages; Warranty If there is limited cellular coverage around airports; in tunnels and or the cellular network has reached OnStar equipment may be underpasses; or in an area with maximum capacity, this message warranted as part of the vehicle very dense trees. If GPS signals warranty. are not available, the OnStar may come on. Press Q to try the call again or try again after driving a Languages system should still operate to call OnStar. However, OnStar few miles into another cellular area. The vehicle can be programmed to could have difficulty identifying Vehicle and Power Issues respond in multiple languages. the exact location. OnStar services require a vehicle Press Q and ask for an Advisor. . In emergency situations, OnStar electrical system, wireless service, Advisors are available in English, can use the last stored GPS and GPS satellite technologies to be Spanish, and French. Available location to send to emergency available and operating for features languages may vary by country. responders. to function properly. These systems Potential Issues A temporary loss of GPS can cause may not operate if the battery is loss of the ability to send a OnStar cannot perform Remote discharged or disconnected. Turn-by-Turn Navigation route. The Door Unlock or Stolen Vehicle Advisor may give a verbal route or Assistance after the vehicle has may ask for a call back after the been off continuously for 10 days vehicle is driven into an open area. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

OnStar 315 Add-on Electrical Equipment described in the OnStar privacy may unlawfully intercept or access statement or separately disclosed at transmissions and private The OnStar system is integrated the time of installation. These communications without consent. into the electrical architecture of the updates or changes may also cause vehicle. Do not add any electrical a system to automatically OnStar - Software equipment. See Add-On Electrical communicate with GM servers to Acknowledgements Equipment 0 197. Added electrical collect information about vehicle equipment may interfere with the Certain OnStar components include system status, identify whether operation of the OnStar system and libcurl and unzip software and other updates or changes are available, cause it to not operate. third party software. Below are the or deliver updates or changes. An notices and licenses associated with Vehicle Software Updates active OnStar agreement constitutes libcurl and unzip and for other third consent to these software updates OnStar or GM may remotely deliver party software please see http:// or changes and agreement that opensource.lge.com/index software updates or changes to the either OnStar or GM may remotely vehicle without further notice or deliver them to the vehicle. www.onstar.com/us/en/ consent. These updates or changes may enhance or maintain safety, Privacy libcurl: security, or the operation of the COPYRIGHT AND PERMISSION The complete OnStar Privacy vehicle or the vehicle systems. NOTICE Statement may be found at Software updates or changes may www.onstar.com (U.S.), Copyright (c) 1996 - 2010, Daniel affect or erase data or settings that or www.onstar.ca (Canada). We Stenberg, . are stored in the vehicle, such as recommend that you review it. If you OnStar Hands-Free Calling name All rights reserved. have any questions, call tags, saved navigation destinations, 1-888-4ONSTAR (1-888-466-7827) Permission to use, copy, modify, or pre-set radio stations. Neither or press Q to speak with an and distribute this software for any OnStar nor GM is responsible for purpose with or without fee is Advisor. Users of wireless any affected or erased data or hereby granted, provided that the communications are cautioned that settings. These updates or changes above copyright notice and this the privacy of any information sent may also collect personal permission notice appear in all via wireless cellular communications information. Such collection is copies. cannot be assured. Third parties Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

316 OnStar THE SOFTWARE IS PROVIDED unzip: This software is provided “as is,” “AS IS,” WITHOUT WARRANTY OF This is version 2005-Feb-10 of the without warranty of any kind, ANY KIND, EXPRESS OR Info-ZIP copyright and license. The express or implied. In no event shall IMPLIED, INCLUDING BUT NOT definitive version of this document Info-ZIP or its contributors be held LIMITED TO THE WARRANTIES should be available at ftp:// liable for any direct, indirect, OF MERCHANTABILITY, FITNESS ftp.info-zip.org/pub/infozip/ incidental, special or consequential FOR A PARTICULAR PURPOSE license.html indefinitely. damages arising out of the use of or AND NONINFRINGEMENT OF inability to use this software. THIRD PARTY RIGHTS. IN NO Copyright (c) 1990-2005 Info-ZIP. All rights reserved. Permission is granted to anyone to EVENT SHALL THE AUTHORS OR use this software for any purpose, COPYRIGHT HOLDERS BE For the purposes of this copyright including commercial applications, LIABLE FOR ANY CLAIM, and license, “Info-ZIP” is defined as and to alter it and redistribute it DAMAGES OR OTHER LIABILITY, the following set of individuals: freely, subject to the following WHETHER IN AN ACTION OF restrictions: CONTRACT, TORT OR Mark Adler, John Bush, Karl Davis, OTHERWISE, ARISING FROM, Harald Denker, Jean-Michel Dubois, 1. Redistributions of source code OUT OF OR IN CONNECTION Jean-loup Gailly, Hunter Goatley, Ed must retain the above copyright WITH THE SOFTWARE OR THE Gordon, Ian Gorman, Chris notice, definition, disclaimer, USE OR OTHER DEALINGS IN Herborth, Dirk Haase, Greg Hartwig, and this list of conditions. THE SOFTWARE. Robert Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, 2. Redistributions in binary form Except as contained in this notice, Johnny Lee, Onno van der Linden, (compiled executables) must the name of a copyright holder shall Igor Mandrichenko, Steve P. Miller, reproduce the above copyright not be used in advertising or Sergio Monesi, Keith Owens, notice, definition, disclaimer, otherwise to promote the sale, use George Petrov, Greg Roelofs, Kai and this list of conditions in or other dealings in this Software Uwe Rommel, Steve Salisbury, documentation and/or other without prior written authorization of Dave Smith, Steven M. Schweda, materials provided with the the copyright holder. Christian Spieler, Cosmin Truta, distribution. The sole exception Antoine Verheijen, Paul von Behren, to this condition is redistribution Rich Wales, Mike White. of a standard UnZipSFX binary (including SFXWiz) as part of a Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

OnStar 317 self-extracting archive; that is the Zip-Bugs or Info-ZIP e-mail permitted without inclusion of addresses or of the this license, as long as the Info-ZIP URL(s). normal SFX banner has not 4. Info-ZIP retains the right to use been removed from the binary the names “Info-ZIP,”“Zip,” or disabled. “UnZip,”“UnZipSFX,”“WiZ,” 3. Altered versions–including, but “Pocket UnZip,”“Pocket Zip,” not limited to, ports to new and “MacZip” for its own operating systems, existing source and binary releases. ports with new graphical interfaces, and dynamic, shared, or static library versions–must be plainly marked as such and must not be misrepresented as being the original source. Such altered versions also must not be misrepresented as being Info-ZIP releases–including, but not limited to, labeling of the altered versions with the names “Info-ZIP” (or any variation thereof, including, but not limited to, different capitalizations), “Pocket UnZip,”“WiZ” or “MacZip” without the explicit permission of Info-ZIP. Such altered versions are further prohibited from misrepresentative use of Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

318 Index Index A Airbag System (cont'd) About Driving the Vehicle ...... 2 When Should an Airbag Accessories and Inflate? ...... 69 Modifications ...... 200 Where Are the Airbags? ...... 67 Accessory Power ...... 171 Airbags Add-On Electrical Equipment . . . 197 Adding Equipment to the Additional Information Vehicle ...... 76 OnStar ...... 312 Passenger Status Indicator . . . .115 Additional Maintenance Readiness Light ...... 115 and Care ...... 283 Servicing Airbag-Equipped Adjustments Vehicles ...... 76 Lumbar, Front Seats ...... 50 System Check ...... 66 Air Cleaner/Filter, Engine ...... 210 Alarm Air Conditioning ...... 145, 148 Vehicle Security ...... 39 Air Filter, Passenger Alert Compartment ...... 152 Side Blind Zone (SBZA) ...... 190 Air Intake ...... 152 All-Season Tires ...... 236 Air Vents ...... 152 All-Wheel Drive ...... 178, 219 Airbag System Antilock Brake System (ABS) . . . 178 Check ...... 77 Warning Light ...... 119 How Does an Airbag Appearance Care Restrain? ...... 70 Exterior ...... 267 Passenger Sensing System . . . .72 Interior ...... 271 What Makes an Airbag Armrest Inflate? ...... 70 Front Seat ...... 53 What Will You See after an Rear Seat ...... 59 Airbag Inflates? ...... 70 Assistance Program, Roadside ...... 296 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Index 319 Automatic Bulb Replacement (cont'd) Carbon Monoxide Door Locks ...... 36 Headlamp Aiming ...... 224 Engine Exhaust ...... 174 Headlamp System ...... 139 Headlamps ...... 224 Liftgate ...... 38 Transmission ...... 175 Headlamps, Front Turn Winter Driving ...... 160 Transmission Fluid ...... 210 Signal, and Parking Cargo Automatic Transmission Lamps ...... 224 Cover ...... 99 Manual Mode ...... 177 License Plate Lamps ...... 227 Management System ...... 99 Shift Lock Control Function Taillamps, Turn Signal, Caution, Danger, and Warning . . . . 3 Check ...... 220 Sidemarker, Stoplamps, Center Console Storage ...... 98 and Backup Lamps ...... 225 B Chains, Tire ...... 254 Buying New Tires ...... 250 Charging System Light ...... 116 Battery Check Exterior Lighting Battery C Engine Light (Malfunction Saver ...... 143 Calibration ...... 106 Indicator) ...... 116 Power Protection ...... 143 California Child Restraints Battery - North America . . . .219, 261 Fuel Requirements ...... 194 Infants and Young Children . . . . .79 Blade Replacement, Wiper . . . . . 221 Perchlorate Materials Lower Anchors and Tethers Brake Requirements ...... 200 for Children ...... 84 System Warning Light ...... 118 California Older Children ...... 78 Brakes ...... 217 Proposition Securing ...... 92, 94 Antilock ...... 178 65 Warning ...... 199,219, 261, Systems ...... 82 Assist ...... 180 Back Cover Circuit Breakers ...... 228 Fluid ...... 218 Camera Cleaning Parking ...... 179 Rear Vision (RVC) ...... 184 Exterior Care ...... 267 Braking ...... 157 Canadian Vehicle Owners ...... 2 Interior Care ...... 271 Break-In, New Vehicle ...... 166 Capacities and Climate Control Systems ...... 145 Bulb Replacement Specifications ...... 290 Air Conditioning ...... 145 Halogen Bulbs ...... 224 Dual Automatic ...... 148 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

320 Index Climate Control Systems (cont'd) Cupholders ...... 98 Door Heating ...... 145 Customer Assistance ...... 295 Delayed Locking ...... 36 Clock ...... 107 Offices ...... 294 Locks ...... 35 Cluster, Instrument ...... 109 Text Telephone (TTY) Power Locks ...... 36 Collision Damage Repair ...... 299 Users ...... 295 Drive Belt Routing, Engine ...... 291 Compact Spare Tire ...... 260 Customer Information Drive Systems Compartments Service Publications All-Wheel Drive ...... 178, 219 Storage ...... 97 Ordering Information ...... 301 Driver Behavior ...... 155 Compass ...... 106 Customer Satisfaction Driver Information Connections Procedure ...... 292 Center (DIC) ...... 123, 125 OnStar ...... 309 D Driving Control Defensive ...... 156 Damage Repair, Collision ...... 299 Traction and Electronic Drunk ...... 156 Danger, Warning, and Caution . . . . 3 Stability ...... 180 Environment ...... 155 Data Collection Control of a Vehicle ...... 157 For Better Fuel Economy ...... 24 Infotainment System ...... 305 Convenience Net ...... 100 Hill and Mountain Roads ...... 160 OnStar ...... 305 Convex Mirrors ...... 41 If the Vehicle is Stuck ...... 162 Data Recorders, Event ...... 304 Coolant Loss of Control ...... 158 Daytime Running Engine Temperature Gauge . . .113 Off-Road Recovery ...... 158 Lamps (DRL) ...... 139 Cooling ...... 145, 148 Vehicle Load Limits ...... 162 Defensive Driving ...... 156 Cooling System ...... 211 Wet Roads ...... 159 Delayed Locking ...... 36 Courtesy Lamps ...... 141 Winter ...... 160 Diagnostics Courtesy Transportation Driving the Vehicle ...... 2 OnStar ...... 311 Program ...... 298 Dual Automatic Climate Distracted Driving ...... 155 Cover Control System ...... 148 Dome Lamps ...... 141 Cargo ...... 99 Cruise Control ...... 182 Light ...... 123 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Index 321 E Engine (cont'd) Fog Lamps Electrical Equipment, Power Messages ...... 128 Front ...... 141 Add-On ...... 197 Running While Parked ...... 175 Folding Mirrors ...... 41 Electrical System Starting ...... 168 Folding Seatback ...... 54 Engine Compartment Fuse Entry Lighting ...... 142 Forward Collision Alert Block ...... 228 Event Data Recorders ...... 304 (FCA) System ...... 188 Fuses and Circuit Breakers . . . 228 Exit Lighting ...... 142 Frequency Statement Instrument Panel Fuse Extended Parking ...... 173 Radio ...... 302 Block ...... 232 Extender, Seat Belt ...... 64 Front Fog Lamp Overload ...... 227 Exterior Lamp Controls ...... 138 Light ...... 122 Rear Compartment Fuse Exterior Lighting Battery Front Seat Armrest ...... 53 Block ...... 234 Saver ...... 143 Front Seats Emergency F Adjustment ...... 49 Heated ...... 53 OnStar ...... 307 Features Fuel ...... 193 Engine Memory ...... 11 Additives ...... 194 Air Cleaner/Filter ...... 210 Filter, Economy Driving ...... 24 Check Light (Malfunction Engine Air Cleaner ...... 210 Filling a Portable Fuel Indicator) ...... 116 First Aid Kit ...... 100 Container ...... 196 Compartment Overview ...... 203 Flash-to-Pass ...... 139 Filling the Tank ...... 194 Coolant Temperature Flashers, Hazard Warning ...... 140 Foreign Countries ...... 194 Gauge ...... 113 Flat Tire ...... 254 Gauge ...... 112 Cooling System ...... 211 Changing ...... 256 Low Fuel Warning Light ...... 122 Drive Belt Routing ...... 291 Floor Mats ...... 274 Requirements, California . . . . . 194 Exhaust ...... 174 Fluid Fuses Heater ...... 170 Automatic Transmission ...... 210 Engine Compartment Fuse Oil Life System ...... 209 Brakes ...... 218 Block ...... 228 Oil Pressure Light ...... 121 Washer ...... 216 Overheating ...... 215 Fuses and Circuit Breakers . . . 228 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

322 Index Fuses (cont'd) H I Instrument Panel Fuse Halogen Bulbs ...... 224 Ignition Positions ...... 166 Block ...... 232 Hazard Warning Flashers ...... 140 Immobilizer ...... 40 Rear Compartment Fuse Head Restraints ...... 48 Light ...... 122 Block ...... 234 Headlamps Indicator G Aiming ...... 224 Vehicle Ahead ...... 120 Garage Door Opener ...... 134 Automatic ...... 139 Infants and Young Children, Programming ...... 134 Bulb Replacement ...... 224 Restraints ...... 79 Gas Strut(s) ...... 222 Daytime Running Infotainment ...... 144 Gauges Lamps (DRL) ...... 139 Infotainment System ...... 305 Engine Coolant Flash-to-Pass ...... 139 Instrument Cluster ...... 109 Temperature ...... 113 High-Beam On Light ...... 122 Instrument Panel Fuel ...... 112 High/Low Beam Changer . . . . . 138 Storage Area ...... 97 Odometer ...... 112 Lamps On Reminder ...... 123 Interior Rearview Mirrors ...... 42 Speedometer ...... 111 Heated Introduction ...... 2 Tachometer ...... 112 Steering Wheel ...... 103 J Heated Front Seats ...... 53 Trip Odometer ...... 112 Jump Starting - North Heated Mirrors ...... 41 Warning Lights and America ...... 261 Indicators ...... 108 Heater K General Information Engine ...... 170 Keyless Entry Service and Maintenance . . . . . 276 Heating ...... 145, 148 Remote (RKE) System ...... 27 Towing ...... 197 High-Beam On Light ...... 122 Keys ...... 26 Vehicle Care ...... 199 Hill and Mountain Roads ...... 160 Glove Box ...... 97 Hood ...... 201 L GM Mobility Reimbursement Horn ...... 103 Labeling, Tire Sidewall ...... 237 Program ...... 296 How to Wear Seat Belts Lamps Properly ...... 60 Courtesy ...... 141 HVAC ...... 145, 148 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Index 323 Lamps (cont'd) Lighting Locks Daytime Running (DRL) ...... 139 Entry ...... 142 Automatic Door ...... 36 Dome ...... 141 Exit ...... 142 Delayed Locking ...... 36 Exterior Controls ...... 138 Illumination Control ...... 141 Door ...... 35 Exterior Lighting Battery LED ...... 224 Lockout Protection ...... 36 Saver ...... 143 Lights Power Door ...... 36 Front Fog ...... 141 Airbag Readiness ...... 115 Safety ...... 37 Headlamps, Front Turn Antilock Brake System Loss of Control ...... 158 Signal, and Parking (ABS) Warning ...... 119 Low Fuel Warning Light ...... 122 Lamps ...... 224 Brake System Warning ...... 118 Lower Anchors and Tethers License Plate ...... 227 Charging System ...... 116 for Children (LATCH Malfunction Indicator Check Engine (Malfunction System) ...... 84 (Check Engine) ...... 116 Indicator) ...... 116 Lumbar Adjustment ...... 50 On Reminder ...... 123 Cruise Control ...... 123 Front Seats ...... 50 Reading ...... 142 Engine Oil Pressure ...... 121 M Lane Departure Flash-to-Pass ...... 139 Maintenance Warning (LDW) ...... 192 Front Fog Lamp ...... 122 Records ...... 288 Lane Departure Warning High-Beam On ...... 122 Maintenance and Care Light ...... 119 High/Low Beam Changer . . . . . 138 Additional ...... 283 Lap-Shoulder Belt ...... 61 Immobilizer ...... 122 Maintenance Schedule ...... 278 LATCH System Lane Departure Warning ...... 119 Recommended Fluids and Replacing Parts after a Low Fuel Warning ...... 122 Lubricants ...... 286 Crash ...... 91 Seat Belt Reminders ...... 114 Malfunction Indicator Lamp . . . . . 116 LATCH, Lower Anchors and StabiliTrak OFF ...... 120 Manual Mode ...... 177 Tethers for Children ...... 84 Tire Pressure ...... 121 Memory Features ...... 11 LED Lighting ...... 224 Traction Control System Memory Seats ...... 51 Liftgate ...... 38 (TCS)/StabiliTrak ...... 120 Traction Off ...... 120 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

324 Index Messages Oil Parking (cont'd) Engine Power ...... 128 Engine ...... 206 Brake and P (Park) Vehicle ...... 127 Engine Oil Life System ...... 209 Mechanism Check ...... 220 Vehicle Speed ...... 128 Pressure Light ...... 121 Extended ...... 173 Mirrors Older Children, Restraints ...... 78 Over Things That Burn ...... 173 Automatic Dimming Online Owner Center ...... 295 Parking Assist ...... 186 Rearview ...... 42 OnStar ...... 305 Passenger Airbag Status Convex ...... 41 OnStar Additional Indicator ...... 115 Folding ...... 41 Information ...... 312 Passenger Compartment Air Heated ...... 41 OnStar Connections ...... 309 Filter ...... 152 Manual Rearview ...... 42 OnStar Diagnostics ...... 311 Passenger Sensing System . . . . . 72 Power ...... 41 OnStar Emergency ...... 307 Perchlorate Materials Tilt in Reverse ...... 41 OnStar Navigation ...... 308 Requirements, California ...... 200 Mirrors, Interior Rearview ...... 42 OnStar Overview ...... 306 Personalization Monitor System, Tire OnStar Security ...... 308 Vehicle ...... 128 Pressure ...... 244 Ordering Power Door Locks ...... 36 N Service Publications ...... 301 Outlets Mirrors ...... 41 Navigation Power ...... 107 Outlets ...... 107 OnStar ...... 308 Overheating, Engine ...... 215 Protection, Battery ...... 143 Net, Convenience ...... 100 Retained Accessory (RAP) . . . 171 New Vehicle Break-In ...... 166 P Seat Adjustment ...... 50 Park O Windows ...... 43 Shifting Into ...... 171 Odometer ...... 112 Pregnancy, Using Seat Belts . . . . 64 Shifting Out of ...... 172 Trip ...... 112 Privacy Parking Off-Road Vehicle Data Recording ...... 304 Brake ...... 179 Recovery ...... 158 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Index 325 Program Replacement Parts S Courtesy Transportation ...... 298 Airbags ...... 77 Safety Defects Reporting Proposition Maintenance ...... 287 Canadian Government ...... 303 65 Warning, Replacing Airbag System ...... 77 General Motors ...... 303 California ...... 199,219, 261, Replacing LATCH System U.S. Government ...... 302 Back Cover Parts after a Crash ...... 91 Safety Locks ...... 37 R Replacing Seat Belt System Safety System Check ...... 64 Parts after a Crash ...... 65 Radio Frequency Statement . . . . 302 Scheduling Appointments ...... 298 Reporting Safety Defects Reading Lamps ...... 142 Seat Belts ...... 59 Canadian Government ...... 303 Rear Seat Armrest ...... 59 Care ...... 64 General Motors ...... 303 Rear Seats ...... 56 Extender ...... 64 U.S. Government ...... 302 Rear Vision Camera (RVC) . . . . . 184 How to Wear Seat Belts Restraints Rear Window Washer/Wiper . . . . 105 Properly ...... 60 Where to Put ...... 83 Rearview Mirrors ...... 42 Lap-Shoulder Belt ...... 61 Retained Accessory Automatic Dimming ...... 42 Reminders ...... 114 Power (RAP) ...... 171 Reclining Seatbacks ...... 50 Replacing after a Crash ...... 65 Reverse Tilt Mirrors ...... 41 Recommended Fluids and Use During Pregnancy ...... 64 Roads Lubricants ...... 286 Seats Driving, Wet ...... 159 Records Adjustment, Front ...... 49 Roadside Assistance Maintenance ...... 288 Folding Seatback ...... 54 Program ...... 296 Recreational Vehicle Towing . . . . 264 Head Restraints ...... 48 Roof Reimbursement Program, Heated Front ...... 53 Sunroof ...... 45 GM Mobility ...... 296 Lumbar Adjustment, Front ...... 50 Roof Rack System ...... 100 Remote Keyless Entry (RKE) Memory ...... 51 Rotation, Tires ...... 248 System ...... 27 Power Adjustment, Front ...... 50 Routing, Engine Drive Belt ...... 291 Remote Vehicle Start ...... 33 Rear ...... 56 Running the Vehicle While Reclining Seatbacks ...... 50 Parked ...... 175 Underseat Storage ...... 98 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

326 Index Securing Child Restraints . . . . 92, 94 Sidemarker Storage Areas (cont'd) Security Bulb Replacement ...... 225 Roof Rack System ...... 100 OnStar ...... 308 Signals, Turn and Underseat ...... 98 Vehicle ...... 39 Lane-Change ...... 140 Storage Compartments ...... 97 Vehicle Alarm ...... 39 Spare Tire Struts Service ...... 153 Compact ...... 260 Gas ...... 222 Accessories and Special Application Services . . . . 283 Stuck Vehicle ...... 162 Modifications ...... 200 Specifications and Summer Tires ...... 237 Climate Control System ...... 145 Capacities ...... 290 Sun Visors ...... 45 Doing Your Own Work ...... 200 Speedometer ...... 111 Sunroof ...... 45 Maintenance Records ...... 288 StabiliTrak Symbols ...... 3 Maintenance, General OFF Light ...... 120 System Information ...... 276 Start Vehicle, Remote ...... 33 Forward Collision Parts Identification Label . . . . . 289 Starter Switch Check ...... 220 Alert (FCA) ...... 188 Publications Ordering Starting the Engine ...... 168 Infotainment ...... 144, 305 Information ...... 301 Steering ...... 157 Roof Rack ...... 100 Scheduling Appointments . . . . . 298 Heated Wheel ...... 103 T Services Wheel Adjustment ...... 103 Tachometer ...... 112 Special Application ...... 283 Wheel Controls ...... 103 Taillamps Servicing the Airbag ...... 76 Stoplamps and Back-Up Lamps Bulb Replacement ...... 225 Shift Lock Control Function Bulb Replacement ...... 225 Text Telephone (TTY) Users . . . . 295 Check, Automatic Storage Areas Theft-Deterrent Systems ...... 40 Transmission ...... 220 Cargo Cover ...... 99 Immobilizer ...... 40 Shifting Cargo Management System . . . .99 Time ...... 107 Into Park ...... 171 Center Console ...... 98 Tires ...... 235 Out of Park ...... 172 Convenience Net ...... 100 All-Season ...... 236 Side Blind Zone Alert (SBZA) . . . 190 Glove Box ...... 97 Buying New Tires ...... 250 Instrument Panel ...... 97 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

Index 327 Tires (cont'd) Traction Vehicle (cont'd) Chains ...... 254 Control System (TCS)/ Control ...... 157 Changing ...... 256 StabiliTrak Light ...... 120 Design ...... 155 Compact Spare ...... 260 Off Light ...... 120 Identification Number (VIN) . . . 289 Designations ...... 239 Traction Control/Electronic Load Limits ...... 162 Different Size ...... 251 Stability Control ...... 180 Messages ...... 127 If a Tire Goes Flat ...... 254 Transmission Personalization ...... 128 Inspection ...... 248 Automatic ...... 175 Remote Start ...... 33 Pressure ...... 242 Fluid, Automatic ...... 210 Security ...... 39 Pressure Light ...... 121 Transportation Program, Speed Messages ...... 128 Pressure Monitor Operation . . 245 Courtesy ...... 298 Towing ...... 263 Pressure Monitor System . . . . . 244 Trip Odometer ...... 112 Vehicle Ahead Indicator ...... 120 Rotation ...... 248 Turn and Lane-Change Vehicle Care Sidewall Labeling ...... 237 Signals ...... 140 Tire Pressure ...... 242 Terminology and Definitions . . 240 Turn Signal Vehicle Data Recording and Uniform Tire Quality Bulb Replacement ...... 225 Privacy ...... 304 Grading ...... 252 Ventilation, Air ...... 152 U Wheel Alignment and Tire Visors ...... 45 Underseat Storage ...... 98 Balance ...... 253 Uniform Tire Quality Grading . . . 252 W Wheel Replacement ...... 253 Universal Remote System ...... 134 Warning When It Is Time for New Operation ...... 137 Brake System Light ...... 118 Tires ...... 249 Programming ...... 134 Caution and Danger ...... 3 Winter ...... 236 Using This Manual ...... 2 Lane Departure (LDW) ...... 192 Towing Warning Lights, Gauges, and General Information ...... 197 V Indicators ...... 108 Recreational Vehicle ...... 264 Vehicle Vehicle ...... 263 Alarm System ...... 39 Canadian Owners ...... 2 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 11354409) - 2018 - crc - 11/8/17

328 Index Warnings Hazard Flashers ...... 140 Washer Fluid ...... 216 Wheels Alignment and Tire Balance . . 253 Different Size ...... 251 Replacement ...... 253 When It Is Time for New Tires ...... 249 Where to Put the Restraint ...... 83 Wi-Fi ...... 309 Windows ...... 43 Power ...... 43 Windshield Replacement ...... 222 Wiper/Washer ...... 103 Winter Driving ...... 160 Winter Tires ...... 236 Wiper Blade Replacement ...... 221 Wipers Rear Washer ...... 105 18_BUI_Encore_COV_en_US_84098804B_2017NOV20.ai 1 11/2/2017 9:57:39 AM

C

M

Y

CM

MY

CY

CMY

K

84098804 B