2021 Buick Encore Owner's Manual

21_BUI_Encore_COV_en_US_84709979B_2020SEPT3.pdf 1 8/7/2020 4:20:24 PM

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K Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Introduction not be available in your region, or changes Contents subsequent to the printing of this owner’s manual. Introduction ...... 1 Refer to the purchase documentation relating to your specific vehicle to confirm Keys, Doors, and Windows ...... 6 the features. Seats and Restraints ...... 24 Keep this manual in the vehicle for quick Storage ...... 67 reference. Instruments and Controls ...... 71 The names, logos, emblems, slogans, vehicle model names, and vehicle body designs Canadian Vehicle Owners Lighting ...... 97 appearing in this manual including, but not A French language manual can be obtained Infotainment System ...... 103 limited to, GM, the GM logo, BUICK, the from your dealer, at www.helminc.com, BUICK Emblem, and ENCORE are trademarks or from: Climate Controls ...... 159 and/or service marks of General Motors LLC, Driving and Operating ...... 163 its subsidiaries, affiliates, or licensors. Propriétaires Canadiens Vehicle Care ...... 201 For vehicles first sold in Canada, substitute On peut obtenir un exemplaire de ce guide the name “General Motors of Canada Service and Maintenance ...... 266 en français auprès du concessionnaire ou à Company” for Buick Motor Division wherever l'adresse suivante: Technical Data ...... 279 it appears in this manual. Helm, Incorporated Customer Information ...... 282 This manual describes features that may or Attention: Customer Service Reporting Safety Defects ...... 290 may not be on the vehicle because of 47911 Halyard Drive optional equipment that was not purchased Plymouth, MI 48170 OnStar ...... 294 on the vehicle, model variants, country USA Connected Services ...... 299 specifications, features/applications that may Index...... 302

2 Introduction Using this Manual M : Shown when the owner’s manual has { Warning additional instructions or information. To quickly locate information about the Warning indicates a hazard that could vehicle, use the Index in the back of the * result in injury or death. : Shown when the service manual has manual. It is an alphabetical list of what is additional instructions or information. in the manual and the page number where 0 it can be found. : Shown when there is more information Caution on another page —“see page.” About Driving the Vehicle Caution indicates a hazard that could Vehicle Symbol Chart result in property or vehicle damage. As with other vehicles of this type, failure to Here are some additional symbols that may operate this vehicle correctly may result in be found on the vehicle and what they loss of control or a crash. Be sure to read mean. See the features in this manual for the driving guidelines in this manual in the information. section called “Driving and Operating” and specifically Driver Behavior 0 164, Driving u : Air Conditioning System 0 Environment 164, and Vehicle Design G : Air Conditioning Refrigerant Oil 0 164. A circle with a slash through it is a safety 9 : Airbag Readiness Light Danger, Warning, and Caution symbol which means “Do not,”“Do not do this,” or “Do not let this happen.” ! : Antilock Brake System (ABS) Warning messages found on vehicle labels and in this manual describe hazards and Symbols $ : Brake System Warning Light what to do to avoid or reduce them. The vehicle has components and labels that 9 : Dispose of Used Components Properly use symbols instead of text. Symbols are { Danger P : Do Not Apply High Pressure Water shown along with the text describing the Danger indicates a hazard with a high operation or information relating to a B : Engine Coolant Temperature level of risk which will result in serious specific component, control, message, gauge, injury or death. or indicator. _ : Flame/Fire Prohibited H : Flammable Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Introduction 3 [ : Forward Collision Alert h : Stop/Start R : Fuse Block Cover Lock Location 7 : Tire Pressure Monitor + : Fuses d : Traction Control/StabiliTrak/Electronic Stability Control (ESC) j : ISOFIX/LATCH System Child Restraints a : Under Pressure Q : Keep Fuse Block Covers Properly Installed V : Vehicle Ahead Indicator | : Lane Change Alert @ : Lane Departure Warning A : Lane Keep Assist * : Malfunction Indicator Lamp : : Oil Pressure X : Park Assist ~ : Pedestrian Ahead Indicator O : Power 7 : Rear Cross Traffic Alert I : Registered Technician / : Remote Vehicle Start > : Seat Belt Reminders I : Side Blind Zone Alert Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

4 Introduction Instrument Panel Overview Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Introduction 5 1. Air Vents 0 161. 14. Engine START/STOP button. See Ignition 0 2. Turn Signal Lever. See Turn and Positions 174. Lane-Change Signals 0 99. 15. Steering Wheel Controls 0 72. Headlamp High/Low-Beam Changer 0 97. 16. Horn 0 72. 3. Instrument Cluster 0 76. 17. Steering Wheel Adjustment 0 71. 4. Driver Information Center (DIC) Display. 18. Cruise Control 0 186. 0 See Driver Information Center (DIC) 86. Forward Collision Alert (FCA) System 5. Windshield Wiper/Washer 0 72. 0 192 (If Equipped). Rear Window Wiper/Washer 0 73. 19. Hood Release. See Hood 0 203. 6. Light Sensor. See Automatic Headlamp 20. Instrument Panel Storage 0 67. 0 System 98. 21. Data Link Connector (DLC) (Out of View). 7. Infotainment Controls. See Overview (8 22. Exterior Lamp Controls 0 97. Inch Screen) 0 105 or Overview (7 Inch Screen) 0 138. Instrument Panel Illumination Control 0 100. 8. Climate Control Systems 0 159. 9. Instrument Panel Storage 0 67. 10. Shift Lever. See Automatic Transmission 0 181. 11. Traction Control/Electronic Stability Control 0 185. Hazard Warning Flashers 0 99. Passenger Airbag Status Indicator. See Passenger Sensing System 0 44. 12. Park Assist 0 191 (If Equipped). 13. Lane Departure Warning (LDW) 0 195 (If Equipped). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

6 Keys, Doors, and Windows Interior Mirrors Keys and Locks Keys, Doors, and Interior Rearview Mirrors ...... 20 Windows Manual Rearview Mirror ...... 20 Keys Automatic Dimming Rearview Mirror . . . 20 Keys and Locks Windows { Warning Keys...... 6 Windows ...... 20 Leaving children in a vehicle with a Remote Keyless Entry (RKE) System . . . . . 7 Power Windows ...... 21 Remote Keyless Entry (RKE) transmitter is Remote Keyless Entry (RKE) System Sun Visors ...... 22 Operation ...... 7 dangerous and children or others could Remote Vehicle Start ...... 13 Roof be seriously injured or killed. They could Door Locks ...... 14 Sunroof ...... 22 operate the power windows or other Power Door Locks ...... 15 controls or make the vehicle move. The Delayed Locking ...... 15 windows will function with the RKE Automatic Door Locks ...... 16 transmitter in the vehicle, and children or Lockout Protection ...... 16 others could be caught in the path of a Safety Locks ...... 16 closing window. Do not leave children in a vehicle with an RKE transmitter. Doors Liftgate ...... 17 Vehicle Security Vehicle Security ...... 18 Vehicle Alarm System ...... 18 Immobilizer ...... 19 Immobilizer Operation ...... 19 Exterior Mirrors Convex Mirrors ...... 19 Power Mirrors ...... 20 Folding Mirrors ...... 20 Heated Mirrors ...... 20 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Keys, Doors, and Windows 7 To remove the key, press the button on the Remote Keyless Entry (RKE) back of the transmitter, and pull the key out. Never pull the key out without pressing System Operation the button. The Keyless Access system allows for vehicle See your dealer if a new key is needed. entry when the Remote Keyless Entry (RKE) transmitter is within 1 m (3 ft). See “Keyless If locked out of the vehicle, see Roadside Access Operation” later in this section. Assistance Program 0 285. The RKE transmitter may work up to 60 m With an active OnStar or connected service (197 ft) away from the vehicle. plan, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview Other conditions can impact the 0 294. performance of the transmitter. See Remote Keyless Entry (RKE) System 0 7. The key that is part of the Remote Keyless Remote Keyless Entry (RKE) Entry (RKE) transmitter can be used for all locks. System See Radio Frequency Statement 0 290. If there is a decrease in the Remote Keyless Entry (RKE) operating range: . Check the distance. The transmitter may be too far from the vehicle. . Check the location. Other vehicles or objects may be blocking the signal. . Check the transmitter's battery. See “Battery Replacement” later in this section. With Remote Start Shown . If the transmitter is still not working correctly, see your dealer or a qualified technician for service. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

8 Keys, Doors, and Windows The following may be available: The turn signal indicators will flash to Keyless Access can be programmed to indicate unlocking. See Vehicle unlock all doors on the first lock/unlock Q : Press to lock all doors and the fuel Personalization (8 Inch Screen) 0 89 or press from the driver door. See Vehicle door, if equipped. Vehicle Personalization (7 Inch Screen) 0 94. Personalization (8 Inch Screen) 0 89 or The turn signal indicators may flash and/or K Vehicle Personalization (7 Inch Screen) 0 94. the horn may sound on the second press to Pressing will disarm the theft-deterrent system. See Vehicle Alarm System 0 18. Keyless Unlocking/Locking from the indicate locking. See Vehicle Personalization Driver Door (8 Inch Screen) 0 89 or 7 : Press and release one time to initiate Vehicle Personalization (7 Inch Screen) 0 94. vehicle locator. The exterior lamps flash and When the doors are locked and the RKE the horn chirps three times. Press and hold transmitter is within 1 m (3 ft) of the driver If the driver door is open when Q is pressed 7 door handle, pressing the lock/unlock button and Open Door Anti-Lockout is enabled, all for at least three seconds to sound the panic alarm. The horn sounds and the turn on the driver door handle will unlock the doors will lock and then the driver door will 7 driver door. If the lock/unlock button is immediately unlock. See Vehicle signals flash for 30 seconds, or until is pressed again within five seconds, all Personalization (8 Inch Screen) 0 89 or pressed again or the vehicle is started. passenger doors will unlock. Pull the door 0 Vehicle Personalization (7 Inch Screen) 94. / : If equipped, press Q and then press handle to unlatch the door. If the passenger door is open when Q is and hold / for at least four seconds to pressed, all doors lock. start the engine from outside the vehicle Pressing Q may also arm the theft-deterrent using the RKE transmitter. See Remote 0 system. See Vehicle Alarm System 0 18. Vehicle Start 13. K : Press to unlock the driver door and the Keyless Access Operation fuel door, if equipped. Press again within The Keyless Access system lets you lock and five seconds to unlock all doors. The RKE unlock the doors and access the liftgate transmitter can be programmed to unlock all without removing the RKE transmitter from doors on the first button press. See Vehicle your pocket, purse, briefcase, etc. The RKE 0 Personalization (8 Inch Screen) 89 or transmitter must be within 1 m (3 ft) of the 0 Vehicle Personalization (7 Inch Screen) 94. liftgate or door being opened. There is a button on each door handle. Driver Side Shown, Passenger Side Similar Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Keys, Doors, and Windows 9 Pressing the lock/unlock button will cause Passive Locking Remote Left In Vehicle Alert all doors to lock if any of the following The vehicle will lock several seconds after all When the vehicle is turned off and an RKE occur: doors are closed if the vehicle is off and at transmitter is left in the vehicle, the horn . It has been more than five seconds since least one transmitter has been removed or will chirp three times after all doors are the first lock/unlock button press. none remain in the vehicle. closed. . The lock/unlock button presses were used The fuel door will also lock, if equipped. To turn on or off see Vehicle Personalization to unlock all doors. 0 If other electronic devices interfere with the (8 Inch Screen) 89 or . Any vehicle door has opened and all Vehicle Personalization (7 Inch Screen) 0 94. doors are now closed. RKE transmitter signal, the vehicle may not detect the RKE transmitter inside the vehicle. Remote No Longer In Vehicle Alert Keyless Unlocking/Locking from the If passive locking is enabled, the doors may Passenger Doors If the vehicle is on with a door open and lock with the RKE transmitter inside the then all doors are closed, the vehicle will When the doors are locked and the RKE vehicle. Do not leave the RKE transmitter in check for RKE transmitters inside. If an RKE transmitter is within 1 m (3 ft) of the an unattended vehicle. transmitter is not detected, the Driver passenger door handle, pressing the lock/ To customize the doors to automatically lock Information Center (DIC) will display NO unlock button on the passenger door handle when exiting the vehicle, see Vehicle REMOTE DETECTED and the horn will chirp will unlock all doors. Personalization (8 Inch Screen) 0 89 or three times. This occurs only once each time Pressing the lock/unlock button will cause Vehicle Personalization (7 Inch Screen) 0 94. the vehicle is driven. To turn on or off see 0 all doors to lock if any of the following Temporary Disable of Passive Locking Vehicle Personalization (8 Inch Screen) 89 occur: or Temporarily disable passive locking by Vehicle Personalization (7 Inch Screen) 0 94. . The lock/unlock button was used to K unlock all doors. pressing and holding on the interior door Keyless Liftgate Opening switch with a door open for several seconds, . Any vehicle door has opened and all or until three chimes are heard. Passive When the doors are locked, press the touch doors are now closed. locking will then remain disabled until Q on pad on the rear of the liftgate above the the interior door is pressed, or until the license plate to open the liftgate if the RKE vehicle is turned on. transmitter is within 1 m (3 ft). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

10 Keys, Doors, and Windows Programming Transmitters to the Vehicle 6. Press ENGINE START/STOP. When the transmitter is learned, the DIC will show Only RKE transmitters programmed to the that it is ready to program the next vehicle will work. If a transmitter is lost or transmitter. stolen, a replacement can be purchased and programmed through your dealer. The 7. Remove the transmitter from the vehicle can be reprogrammed so that lost or cupholder and press K. stolen transmitters no longer work. Any To program additional transmitters, remaining transmitters will need to be repeat Steps 4–6. reprogrammed. Each vehicle can have up to When all additional transmitters are eight transmitters matched to it. programmed, press and hold ENGINE Programming with Recognized Transmitters START/STOP for 10 seconds to exit programming mode. A new transmitter can be programmed to 2. Place the two recognized transmitters in the vehicle when there are two recognized the center console front cupholder. Programming without Recognized transmitters. To program, the vehicle must 3. Insert the vehicle key of the new Transmitters be off and all of the transmitters, both transmitter into the key lock cylinder on If two currently recognized transmitters are currently recognized and new, must be the outside of the driver door and turn not available, follow this procedure to with you. the key to the unlock position five times program up to eight transmitters. This 1. Remove the key from the RKE within 10 seconds. feature is not available in Canada. This transmitter. The DIC displays READY FOR REMOTE #2, procedure will take approximately 3, 4 or 5. 30 minutes to complete. The vehicle must be off and all of the transmitters to be 4. Remove the two recognized transmitters programmed must be with you. from the cupholder. 1. Remove the key from the RKE 5. Place the new transmitter in the transmitter. cupholder Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Keys, Doors, and Windows 11 2. Insert the vehicle key of the transmitter Starting the Vehicle with a Low into the key lock cylinder on the outside Transmitter Battery of the driver door and turn the key to the unlock position five times within Note that, for improved vehicle security, the 10 seconds. RKE transmitter is equipped with a motion sensor. When starting the vehicle, if the RKE The DIC displays REMOTE LEARN transmitter has been idle for a while, move PENDING, PLEASE WAIT. the RKE transmitter slightly and try starting 3. Wait for 10 minutes until the DIC the vehicle. displays PRESS ENGINE START BUTTON TO When starting the vehicle, if the RKE LEARN and then press ENGINE transmitter battery is depleted or there is START/STOP. signal interference, the DIC may display NO The DIC will again show REMOTE LEARN REMOTE DETECTED, REPLACE BATTERY IN PENDING, PLEASE WAIT. 5. Place the new transmitter in the front REMOTE KEY, or NO REMOTE DETECTED 4. Repeat Step 2 two additional times. After cupholder. PLACE KEY IN KEY POCKET THEN START YOUR the third time, all previously known 6. Press ENGINE START/STOP. When the VEHICLE. If any of these messages appear on transmitters will no longer work with the transmitter is learned, the DIC will show the DIC, follow the steps below. vehicle. Remaining transmitters can be that it is ready to program the next relearned during the next steps. transmitter. The DIC display should now show READY 7. Return the key back into the transmitter. FOR REMOTE # 1. 8. Remove the transmitter from the cupholder and press K. To program additional transmitters, repeat Steps 4–6. When all additional transmitters are programmed, press and hold ENGINE START/STOP for 10 seconds to exit programming mode. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

12 Keys, Doors, and Windows

To start the vehicle: Battery Replacement Caution { Warning Always replace the battery with the correct type. Replacing the battery with Never allow children to play with the RKE an incorrect type could potentially create transmitter. The transmitter contains a a risk of battery explosion. Dispose of small battery, which can be a choking used batteries according to instructions hazard. If swallowed, internal burns can and local laws. Do not attempt to burn, occur, resulting in severe injury or death. crush, or cut the used battery, and avoid Seek medical attention immediately if a exposing the battery to environments battery is swallowed. with extremely low air pressures or high temperatures.

{ Warning Replace the battery if the REPLACE BATTERY 1. Place the transmitter in the center To avoid personal injury, do not touch IN REMOTE KEY message displays in the DIC. console front cupholder with the buttons metal surfaces on the RKE transmitter facing the front of the vehicle. when it has been exposed to extreme 2. With the vehicle in P (Park) or heat. These surfaces can be hot to the N (Neutral), press the brake pedal and touch at temperatures above 59 °C (138 ENGINE START/STOP. °F). Replace the transmitter battery as soon as possible. Caution When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Keys, Doors, and Windows 13 The battery is not rechargeable. To replace 3. Remove the battery by pushing on the the battery: battery and sliding it toward the bottom of the transmitter. 4. Insert the new battery, positive side facing the back cover. Push the battery down until it is held in place. Replace with a CR2032 or equivalent battery. 5. Snap the battery cover back on to the transmitter. 6. Reinsert the key. Remote Vehicle Start 2. Separate the two halves of the The vehicle may have this feature that transmitter using a flat tool inserted into allows you to start the engine from outside the area near the key slot. 1. Press the button on the back of the RKE the vehicle. transmitter and pull the key out. Never / : This button will be on the RKE pull the key out without pressing the transmitter if the vehicle has remote start. button. The climate control system will use the previous settings during a remote start. Laws in some local communities may restrict the use of remote starters. For example, some laws require a person using remote start to have the vehicle in view. Check local regulations for any requirements. Do not use remote start if the vehicle is low on fuel as it may run out of fuel. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

14 Keys, Doors, and Windows Other conditions can affect the performance Extending Engine Run Time Conditions in Which Remote Start Will of the transmitter. See Remote Keyless Entry Not Work 0 The engine run time can also be extended (RKE) System 7. by another 15 minutes, if during the first The remote vehicle start feature will not Starting the Vehicle 15 minutes Steps 1 and 2 are repeated while operate if: To start the engine using the remote start the engine is still running. An extension can . A transmitter is in the vehicle. feature: be requested 30 seconds after starting. This . The vehicle is on. provides a total of 30 minutes. 1. Press and release Q. . The hood is not closed. The remote start can only be extended once. 2. Immediately after completing Step 1, . The hazard warning flashers are on. When the remote start is extended, the press and hold / for at least . The malfunction indicator lamp is on. second 15-minute period is added on to the . The engine coolant temperature is four seconds or until the turn signal first 15 minutes for a total of 30 minutes. lamps flash. The turn signal lamps too high. flashing confirms the request to remote A maximum of two remote starts, or a . The oil pressure is low. start the vehicle has been received. remote start with an extension, are allowed . Two remote vehicle starts, or a single between ignition cycles. When the engine starts, the parking lamps remote start with an extension, have will turn on and remain on as long as the The ignition must be turned on and then off already been used. engine is running. The doors will be locked before the remote start procedure can be . The vehicle is not in P (Park). and the climate control system may used again. Door Locks come on. Canceling a Remote Start The engine will continue to run for To cancel a remote start, do one of the { Warning 15 minutes. After 30 seconds, repeat the following: steps if a 15-minute extension is desired. Unlocked doors can be dangerous. . Press and hold / until the parking lamps Remote start can be extended only once. . Passengers, especially children, can turn off. Press ENGINE START/STOP and the brake easily open the doors and fall out of a with the RKE Transmitter in the vehicle to . Turn on the hazard warning flashers. moving vehicle. The doors can be drive. . Turn the vehicle on and then off. unlocked and opened while the vehicle is moving. The chance of being thrown (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Keys, Doors, and Windows 15 To lock or unlock the doors from inside the Power Door Locks Warning (Continued) vehicle: out of the vehicle in a crash is . Press K or Q on the power door lock increased if the doors are not locked. switch. So, all passengers should wear seat . Pulling an interior door handle will unlock belts properly and the doors should be the door. Pulling the door handle again locked whenever the vehicle is driven. unlatches it. . Young children who get into unlocked vehicles may be unable to get out. Keyless Access A child can be overcome by extreme The RKE transmitter must be within 1 m heat and can suffer permanent injuries (3 ft) of the liftgate or door being opened. or even death from heat stroke. Press the button on the door handle to Always lock the vehicle whenever open. See “Keyless Access Operation” under leaving it. Remote Keyless Entry (RKE) System . Outsiders can easily enter through an Operation 0 7. K : Press to unlock the doors. unlocked door when you slow down Free-Turning Locks : Press to lock the doors. or stop the vehicle. Locking the doors Q can help prevent this from happening. The door key lock cylinder turns freely when Delayed Locking either the wrong key is used, or the correct To lock or unlock the doors from the key is not fully inserted. The free-turning This feature delays the locking of the doors outside: door lock feature prevents the lock from until five seconds after all doors are closed. . Press K or Q on the Remote Keyless being forced open. To reset the lock, turn it Delayed locking can only be turned on when Entry (RKE) transmitter. to the vertical position with the correct key the Open Door Anti-Lockout has been fully inserted. Remove the key and insert it See Remote Keyless Entry (RKE) System turned off. 0 again. If this does not reset the lock, turn Operation 7. the key halfway around in the cylinder and When Q is pressed on the power door lock . Use the key in the driver door. repeat the reset procedure. switch while the door is open, a chime will sound three times indicating delayed locking is active. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

16 Keys, Doors, and Windows The doors will lock automatically Automatic door locking cannot be disabled. unlocked. The Open Door Anti-Lockout five seconds after all doors are closed. If a Automatic door unlocking can be feature can be turned on or off. See Vehicle door is reopened before that time, the programmed. See Vehicle Personalization (8 Personalization (8 Inch Screen) 0 89 or five-second timer will reset when all doors Inch Screen) 0 89 or Vehicle Personalization (7 Inch Screen) 0 94. are closed again. Vehicle Personalization (7 Inch Screen) 0 94. Safety Locks Press Q on the door lock switch again or Lockout Protection press Q on the RKE transmitter to lock the The rear door safety locks prevent If the vehicle is on or in ACC/ACCESSORY passengers from opening the rear doors doors immediately. and the power door lock switch is pressed from inside the vehicle. This feature can also be programmed. See with the driver door open, all the doors will Vehicle Personalization (8 Inch Screen) 0 89 lock and only the driver door will unlock. Manual Safety Locks or If the vehicle is off and locking is requested Vehicle Personalization (7 Inch Screen) 0 94. while a door is open, when all doors are Automatic Door Locks closed the vehicle will check for RKE transmitters inside. If an RKE transmitter is The doors will lock automatically when all detected and the number of RKE doors are closed, the ignition is on, and the transmitters inside has not reduced, the vehicle is shifted out of P (Park). driver door will unlock and the horn will If a vehicle door is unlocked, and then chirp three times. opened and closed, the doors will lock either Lockout Protection can be manually when your foot is removed from the brake overridden with the driver door open by or the vehicle speed becomes faster than pressing and holding Q on the power door 13 km/h (8 mph). lock switch. If equipped, the safety lock is located on the To unlock the doors: Open Door Anti-Lockout inside edge of the rear doors. To use the . Press K on the power door lock switch. If Open Door Anti-Lockout has been turned safety lock: . Shift the transmission into P (Park). on and the vehicle is off, the driver door is 1. Insert the key into the safety lock slot open, and locking is requested, all the doors and turn it so the slot is in the will lock and the driver door will remain horizontal position. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Keys, Doors, and Windows 17 2. Close the door. K Warning (Continued) To open the liftgate, press on the power 3. Do the same for the other rear door. door lock switch or press K on the RKE exhaust contains carbon monoxide (CO) To open a rear door when the safety lock transmitter to unlock all doors. See Power which cannot be seen or smelled. It can 0 is on: Door Locks 15 and cause unconsciousness and even death. Remote Keyless Entry (RKE) System 1. Unlock the door by activating the inside Operation 0 7. handle, by using the power door lock If the vehicle must be driven with the switch, or by using the Remote Keyless liftgate or hatch/trunk open: Entry (RKE) transmitter. . Close all of the windows. 2. Open the door from the outside. . Fully open the air outlets on or under To cancel the safety lock: the instrument panel. 1. Unlock the door and open it from the . Adjust the climate control system to a outside. setting that brings in only outside air 2. Insert the key into the safety lock slot and set the fan speed to the highest and turn it so the slot is in the vertical setting. See “Climate Control Systems” position. Do the same for the other door. in the Index. . If the vehicle is equipped with a Doors power liftgate, disable the power liftgate function. Press the touch pad below the license plate Liftgate For more information about carbon and lift up. 0 monoxide, see Engine Exhaust 180. The liftgate may also be opened while the { Warning vehicle is locked by pressing the touch pad Exhaust gases can enter the vehicle if it Caution while the RKE transmitter is within 1 m (3 ft) is driven with the liftgate, hatch/trunk of the rear of the vehicle. open, or with any objects that pass To avoid damage to the liftgate or liftgate glass, make sure the area above To close the liftgate, push from the center through the seal between the body and to ensure that it fully latches. the hatch/trunk or liftgate. Engine and behind the liftgate is clear before (Continued) opening it. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

18 Keys, Doors, and Windows Vehicle Security Slow Flash : Alarm system is armed. The alarm will also be activated if any door or the the hood is opened without first This vehicle has theft-deterrent features; Arming the Alarm System disarming the system. When the alarm is however, they do not make the vehicle 1. Turn off the vehicle. activated, the turn signals flash and the impossible to steal. 2. Lock the vehicle in one of two ways: horn sounds for about 30 seconds. The alarm system will then re-arm to monitor . Use the RKE transmitter. Vehicle Alarm System for the next unauthorized event. . With a door open, press Q on the If equipped with an anti-theft alarm system, Disarming the Alarm System the indicator light, on the instrument panel interior of the door. near the windshield, shows the status of the 3. After 30 seconds the alarm system will To disarm the alarm system or turn off the system. arm, and the indicator light will begin to alarm if it has been activated: slowly flash indicating the alarm system . Press K on the RKE transmitter. is operating. Pressing Q on the RKE . Start the vehicle. transmitter a second time will bypass the 30-second delay and immediately Avoid setting off the alarm by accident: arm the alarm system. . Lock the vehicle after all occupants have The vehicle alarm system will not arm if the exited and all doors are closed. doors are locked with the key. . Always unlock the vehicle with the RKE transmitter. If any door or the hood is opened without first unlocking with the RKE transmitter, the Unlocking the driver door with the key will horn will chirp and the lights will flash to not disarm the system or turn off the alarm. indicate pre-alarm. If the vehicle is not How to Detect a Tamper Condition started, or the door is not unlocked by Off : Alarm system is disarmed. pressing K on the RKE transmitter during If K is pressed and the horn chirps and the the 10-second pre-alarm, the alarm will be lights flash three times, an attempted On Solid : Vehicle is secured during the activated. break-in has occurred while the system was delay to arm the system. armed. Fast Flast : Vehicle is unsecured. A door, the liftgate, or the hood is open. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Keys, Doors, and Windows 19 Immobilizer transmitter will start the vehicle. If the Exterior Mirrors transmitter is ever damaged, you may not 0 See Radio Frequency Statement 290. be able to start your vehicle. Convex Mirrors Immobilizer Operation When trying to start the vehicle, the security light comes on briefly when the { Warning This vehicle has a passive theft-deterrent ignition is turned on. system. A convex mirror can make things, like If the engine does not start and the security other vehicles, look farther away than The system does not have to be manually light stays on, there is a problem with the they really are. If you cut too sharply armed or disarmed. system. Turn the vehicle off and try again. into the right lane, you could hit a The vehicle is automatically immobilized If the vehicle will not change ignition modes vehicle on the right. Check the inside when the transmitter leaves the vehicle. (ACC/ACCESSORY, on, off), and the RKE mirror or glance over your shoulder The immobilization system is disarmed transmitter appears to be undamaged, try before changing lanes. when ENGINE START/STOP is pressed and a another transmitter. Or, you may try placing valid transmitter is found in the vehicle. the transmitter in the front cupholder. See The passenger side mirror is convex shaped. “Starting the Vehicle with a Low Transmitter A convex mirror's surface is curved so more Battery” under Remote Keyless Entry (RKE) can be seen from the driver seat. System Operation 0 7. If the engine does not start with the other transmitter or when the transmitter is in the pocket in the front cupholder, the vehicle needs service. See your dealer who can The security light in the instrument cluster service the theft-deterrent system and have comes on when there is a problem with a new transmitter programmed to the arming or disarming the theft-deterrent vehicle. system. Do not leave the transmitter or device that The system has one or more transmitters disarms or deactivates the theft-deterrent matched to an immobilizer control unit in system in the vehicle. your vehicle. Only a correctly matched Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

20 Keys, Doors, and Windows Power Mirrors Folding Mirrors Manual Rearview Mirror Manual Folding Mirrors If equipped with a manual rearview mirror, push the tab forward for daytime use and These mirrors can be folded inward to pull it for nighttime use to avoid glare from prevent damage when going through an the headlamps from behind. automatic car wash. To fold, pull the mirror toward the vehicle. Push the mirror outward Automatic Dimming Rearview to return it to the original position. Mirror Heated Mirrors If equipped, automatic dimming reduces the This vehicle has heated mirrors: glare of headlamps from behind. The dimming feature comes on when the vehicle 1 : Press to heat the mirrors. is started. See “Rear Window Defogger” under Climate To adjust the mirrors: Control Systems 0 159. Windows 1. Turn the selector switch to L (Left) or R (Right) to choose the driver or passenger Interior Mirrors { Warning mirror. Never leave a child, a helpless adult, or a 2. Move the control to adjust the mirror. Interior Rearview Mirrors pet alone in a vehicle, especially with the 3. Turn the selector switch to 9 to Adjust the rearview mirror for a clear view windows closed in warm or hot weather. deselect the mirror. of the area behind your vehicle. They can be overcome by the extreme heat and suffer permanent injuries or If equipped with OnStar, the vehicle may have three control buttons at the bottom of even death from heat stroke. the mirror. See OnStar Overview 0 294. To avoid accidental OnStar calls, clean the mirror with the ignition off. Do not spray glass cleaner directly on the mirror. Use a soft towel dampened with water. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Keys, Doors, and Windows 21 Window Lockout Warning (Continued) rear seat, use the window lockout switch to prevent operation of the windows. See Keys 0 6.

The vehicle aerodynamics are designed to improve fuel economy performance. This may result in a pulsing sound when either This feature stops the rear passenger rear window is down and the front windows windows from working. are up. To reduce the sound, open either a . Press Z to engage the rear window front window or the sunroof, if equipped. lockout feature. The indicator light is on when engaged. Power Windows Power windows work when the ignition is on, in ACC/ACCESSORY, or when Retained . Press Z again to disengage. Accessory Power (RAP) is active. See { Warning Retained Accessory Power (RAP) 0 178. Window Express Movement Children could be seriously injured or Using the window switch, press to open or All windows can be opened without holding killed if caught in the path of a closing pull to close the window. the window switch. Press the switch down window. Never leave the Remote Keyless fully and quickly release to express open the Entry (RKE) transmitter in a vehicle with The windows may be temporarily disabled if window. they are used repeatedly within a children. When there are children in the short time. If equipped, pull the window switch up fully (Continued) and quickly release to express close the window. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

22 Keys, Doors, and Windows Briefly press or pull the window switch in Programming the Power Windows Pull the sun visor down to block glare. the same direction to stop that window’s If equipped, detach the sun visor from the Programming may be necessary if the express movement. center mount to pivot to the side window vehicle battery has been disconnected or or to extend along the rod. Window Automatic Reversal System discharged. If the window is unable to express-up, program each express-close If equipped, there is a lighted mirror on the The express-close feature will reverse window: sun visor. Lift the cover to open. window movement if it comes in contact with an object. Extreme cold or ice could 1. Close all doors. cause the window to auto-reverse. The 2. Turn the ignition on or to ACC/ Roof window will operate normally after the ACCESSORY. Sunroof object or condition is removed. 3. Partially open the window to be Automatic Reversal System Override programmed. Then close it and continue to pull the switch briefly after the window has fully closed. { Warning 4. Open the window and continue to press If automatic reversal system override is the switch briefly after the window has active, the window will not reverse fully opened. automatically. You or others could be injured and the window could be Sun Visors damaged. Before using automatic reversal system override, make sure that all people and obstructions are clear of the window path. If equipped, the sunroof only operates when When the engine is on, override the the ignition is on or when Retained automatic reversal system by pulling and Accessory Power (RAP) is active. See holding the window switch if conditions Retained Accessory Power (RAP) 0 178. prevent it from closing. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Keys, Doors, and Windows 23 Slide Switch If an object is in the path while express Express-Open/Express-Close : Press and closing, the reversal system will detect object, stop, and open the sunroof slightly. release D (1) at the second detent to express-open the sunroof. Press and release If frost or other conditions prevent closing, g (1) at the second detent to override the feature by closing the sunroof express-close the sunroof. Press the switch in manual mode. To stop movement, release again to stop the movement. the switch. Open/Close (Manual Mode) : Press and hold D (1) at the first detent to open the sunroof. Press and hold g (1) at the first detent to close the sunroof. Release the switch to stop the movement. Tilt Switch Vent : Press and hold E (2) to vent the sunroof. Press and hold g (2) to close the sunroof vent. Dirt and debris may collect on the sunroof seal or in the track. This could cause an The sunshade opens automatically with the issue with sunroof operation or noise. sunroof, but must be manually closed. It could also plug the water drainage The sunroof will not operate if the vehicle system. Periodically open the sunroof and has an electrical failure. remove any obstacles or loose debris. Wipe the sunroof seal and roof sealing area using Automatic Reversal System a clean cloth, mild soap, and water. Do not The sunroof has an automatic reversal remove grease from the sunroof. system that is only active when the sunroof is operated in express-close mode. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

24 Seats and Restraints When Should an Airbag Inflate? ...... 41 Head Restraints Seats and Restraints What Makes an Airbag Inflate? ...... 42 How Does an Airbag Restrain? ...... 42 Head Restraints What Will You See after an Airbag { Warning Head Restraints ...... 24 Inflates? ...... 42 With head restraints that are not Front Seats Passenger Sensing System ...... 44 installed and adjusted properly, there is a Seat Adjustment ...... 25 Servicing the Airbag-Equipped greater chance that occupants will suffer Power Seat Adjustment ...... 26 Vehicle ...... 47 a neck/spinal injury in a crash. Do not Lumbar Adjustment ...... 26 Adding Equipment to the drive until the head restraints for all Reclining Seatbacks ...... 26 Airbag-Equipped Vehicle ...... 47 occupants are installed and adjusted Front Seat Armrest ...... 27 Airbag System Check ...... 48 properly. Folding Seatback ...... 28 Replacing Airbag System Parts after a Crash ...... 48 Front Seats Rear Seats Rear Seats ...... 28 Child Restraints The front seats have adjustable head Rear Seat Armrest ...... 32 Older Children ...... 48 restraints in the outboard seating positions. Infants and Young Children ...... 50 Seat Belts Child Restraint Systems ...... 52 Seat Belts ...... 32 Where to Put the Restraint ...... 53 How to Wear Seat Belts Properly ...... 33 Lower Anchors and Tethers for Children Lap-Shoulder Belt ...... 34 (LATCH System) ...... 54 Seat Belt Use During Pregnancy ...... 37 Replacing LATCH System Parts After a Seat Belt Extender ...... 37 Crash ...... 61 Safety System Check ...... 37 Securing Child Restraints (With the Seat Seat Belt Care ...... 38 Belt in the Rear Seat) ...... 62 Replacing Seat Belt System Parts after a Securing Child Restraints (With the Seat Crash ...... 38 Belt in the Front Seat) ...... 64 Airbag System Airbag System ...... 38 Where Are the Airbags? ...... 40 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 25 Adjust the head restraint so that the top of The front seat outboard head restraints are it rearward until it locks into place. Push and the restraint is at the same height as the not removable. pull on the head restraint to make sure that top of the occupant's head. This position it is locked. Rear Seats reduces the chances of a neck injury in a If you are installing a child restraint in the crash. The rear seats have head restraints in the rear seat, see “Securing a Child Restraint outboard seating positions that can be Designed for the LATCH System” under lowered for better visibility when the rear Lower Anchors and Tethers for Children seat is unoccupied. (LATCH System) 0 54. Front Seats Seat Adjustment

{ Warning You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving. Adjust the driver seat The height of the head restraint can be only when the vehicle is not moving. adjusted. Pull the head restraint up to raise it. Try to move the head restraint to make sure that it is locked in place. To lower the head restraint, press the To lower the head restraint, press the button, located on the top of the seatback, button, located on the top of the seatback, and push the head restraint down. and push the head restraint down. Try to When an occupant is in the seat, always move the head restraint after the button is return the head restraint to the upright released to make sure that it is locked in position. Pull the head restraint up and push place. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

26 Seats and Restraints Lumbar Adjustment

To adjust a manual seat: To adjust a power seat: 1. Pull the handle at the front of the seat. . Move the seat forward or rearward by sliding the control forward or rearward. If available, press the front or rear of the 2. Slide the seat to the desired position and switch to increase or decrease lumbar release the handle. . Raise or lower the front part of the seat support. Release the switch when the 3. Try to move the seat back and forth to cushion by moving the front of the desired level of support is reached. be sure it is locked in place. control up or down. . Raise or lower the entire seat by moving Reclining Seatbacks Power Seat Adjustment the rear of the control up or down. To adjust the seatback, see Reclining { Warning { Warning Seatbacks 0 26. If either seatback is not locked, it could The power seats will work with the To adjust the lumbar support, see Lumbar move forward in a sudden stop or crash. ignition off. Children could operate the Adjustment 0 26. That could cause injury to the person power seats and be injured. Never leave sitting there. Always push and pull on children alone in the vehicle. the seatbacks to be sure they are locked. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 27 2. Push and pull on the seatback to make sure it is locked.

{ Warning Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the seat belts cannot do their job. The shoulder belt will not be against your body. Instead, it will be in front of you. In a crash, you could go into it, Manual Seat Shown, Power Seat Similar receiving neck or other injuries. Do not have a seatback reclined if the To recline the seatback: The lap belt could go up over your vehicle is moving. abdomen. The belt forces would be there, 1. Lift the lever. not at your pelvic bones. This could cause Front Seat Armrest If necessary, move the seat belt out of serious internal injuries. the way to access the lever. For proper protection when the vehicle is 2. Move the seatback to the desired in motion, have the seatback upright. position, then release the lever to lock the seatback in place. Then sit well back in the seat and wear the seat belt properly. 3. Push and pull on the seatback to make sure it is locked. To return the seatback to an upright position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback returns to the upright position. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

28 Seats and Restraints There is an armrest on the inboard side of To fold the seatback: 2. Push and pull on the seatback to make the driver seat. To raise or lower the 1. Lower the head restraint all the way. See sure it is locked in place. armrest, push up or pull down on the Head Restraints 0 24. armrest. { 2. Move the seat as far back as possible. Warning Folding Seatback See Seat Adjustment 0 25. If either seatback is not locked, it could move forward in a sudden stop or crash. The front passenger seatback folds flat. That could cause injury to the person sitting there. Always push and pull on { Warning the seatbacks to be sure they are locked. If you fold the seatback forward to carry longer objects, such as skis, be sure any Rear Seats such cargo is not near an airbag. In a crash, an inflating airbag might force that Rear Seat Reminder object toward a person. This could cause If equipped, the message REAR SEAT severe injury or even death. Secure REMINDER LOOK IN REAR SEAT displays objects away from the area in which an under certain conditions indicating there airbag would inflate. For more may be an item or passenger in the rear information, see Where Are the Airbags? seat. Check before exiting the vehicle. 3. Lift the lever fully and fold the seatback 0 40 and forward. This feature will activate when a second row Vehicle Load Limits 0 170. If necessary, move the seat belt out of door is opened while the vehicle is on or up the way to access the lever. to 10 minutes before the vehicle is turned on. There will be an alert when the vehicle { Warning 4. Continue lowering the seatback until it is is turned off. The alert does not directly completely folded and locks in place. Things you put on this seatback can detect objects in the rear seat; instead, strike and injure people in a sudden stop To raise the seatback: under certain conditions, it detects when a or turn, or in a crash. Remove or secure 1. Lift the lever fully to unlock the rear door is opened and closed, indicating all items before driving. seatback. Then, raise the seatback and that there may be something in the push it rearward until it re-engages. rear seat. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 29

The feature is active only once each time Caution the vehicle is turned on and off, and will require reactivation by opening and closing Folding the rear seatback prior to tilting the second row doors. There may be an the seat cushion forward may damage alert even when there is nothing in the rear the rear seat. Always tilt the rear seat seat; for example, if a child entered the cushion forward before folding the vehicle through the rear door and left the seatback. vehicle without the vehicle being shut off. The feature can be turned on or off. See To fold a seatback down: Vehicle Personalization (8 Inch Screen) 0 89 1. Make sure the floor area in front of the or rear seats is clear. Vehicle Personalization (7 Inch Screen) 0 94. 2. Fully lower the head restraint. See Head 0 Folding the Seatback Restraints 24. 4. Pull the strap on the front edge of the 3. Slide the front seats forward and place rear seat cushion to release the cushion. Either side of the seatback can be folded the front seatbacks in the upright Tilt the seat cushion forward toward the down for more cargo space. Fold a seatback position. See Seat Adjustment 0 25 and front of the vehicle. only when the vehicle is not moving. Reclining Seatbacks 0 26. The seat cushion must be tilted forward Caution before the seatback is folded down. Otherwise, the seatback will not fold Folding a rear seat with the seat belts down properly. still fastened may cause damage to the seat or the seat belts. Always unbuckle the seat belts and return them to their normal stowed position before folding a rear seat. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

30 Seats and Restraints

{ Warning Do not allow the seat belt webbing to become caught under the retainer hook trim, as this may cause the seat belt to not be worn properly.

Rear Seat with Retainer Hook on the 7. Fold the seatback forward and down. Seatback 5. Make sure the seat belt is in the retainer hook on top of the seatback, if equipped.

6. Reach under the belt and pull the lever on top of the seatback to unlock the seatback. A tab near the seatback lever raises when the seatback is unlocked.

Seat Belt Clip on Side Trim Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 31 8. Place the outboard seat belt in the seat To return the rear seatback to the normal The center rear seat belt may lock when belt clip (if equipped) on the side trim of seating position: you raise the seatback. If this happens, the vehicle. let the belt go back all the way and start 9. Repeat Steps 1–8 for the other seatback again. If the seat belt is still locked, try and seat cushion, if desired. again after pulling the seat cushion out. 3. Push and pull the top of the seatback to Raising the Seatback be sure it is locked into position. { 4. Return the seat cushion to its original Warning position and push down on the front If either seatback is not locked, it could part of the seat cushion until it latches. move forward in a sudden stop or crash. Make sure the seat belts and seat belt That could cause injury to the person buckles are not trapped under the seat sitting there. Always push and pull on cushion and are properly positioned the seatbacks to be sure they are locked. for use. Seat Belt Clip on Side Trim 5. Repeat Steps 1–4 for the other seatback and seat cushion, if necessary. { Warning 1. Remove the outboard seat belt from the seat belt clip (if equipped) on the side If additional cargo space is not needed, the A seat belt that is improperly routed, not trim of the vehicle. seatbacks should be kept in the upright, properly attached, or twisted will not 2. Lift the seatback and push it rearward to locked position. provide the protection needed in a crash. lock it in place. A tab near the seatback The person wearing the belt could be lever retracts when the seatback is seriously injured. After raising the rear locked in place. seatback, always check to be sure that Make sure the seat belts are not pinched the seat belts are properly routed and by the seatback locking mechanism. attached, and are not twisted. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

32 Seats and Restraints Why Seat Belts Work Rear Seat Armrest { Warning Do not let anyone ride where a seat belt cannot be worn properly. In a crash, if you or your passenger(s) are not wearing seat belts, injuries can be much worse than if you are wearing seat belts. You can be seriously injured or killed by hitting things inside the vehicle harder or by being ejected from the vehicle. In addition, anyone who is not buckled up can strike other passengers in the vehicle. It is extremely dangerous to ride in a The rear seat has an armrest in the center cargo area, inside or outside of a vehicle. When riding in a vehicle, you travel as fast of the seatback. Lower the armrest to access In a collision, passengers riding in these as the vehicle does. If the vehicle stops the cupholders. areas are more likely to be seriously suddenly, you keep going until something injured or killed. Do not allow passengers stops you. It could be the windshield, the To fold, lift the armrest up and push it to ride in any area of the vehicle that is instrument panel, or the seat belts! rearward until it is flush with the seatback. not equipped with seats and seat belts. When you wear a seat belt, you and the Seat Belts Always wear a seat belt, and check that vehicle slow down together. There is more all passenger(s) are restrained time to stop because you stop over a longer This section describes how to use seat belts properly too. distance and, when worn properly, your properly, and some things not to do. strongest bones take the forces from the This vehicle has indicators as a reminder to seat belts. That is why wearing seat belts buckle the seat belts. See Seat Belt makes such good sense. Reminders 0 79. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 33 Questions and Answers About Seat Belts Infants and Young Children 0 50. Review strong pelvic bones and you would be and follow the rules for children in addition less likely to slide under the lap belt. Q: Will I be trapped in the vehicle after a to the following rules. If you slid under it, the belt would apply crash if I am wearing a seat belt? It is very important for all occupants to force on your abdomen. This could cause A: You could be — whether you are buckle up. Statistics show that unbelted serious or even fatal injuries. wearing a seat belt or not. Your chance people are hurt more often in crashes than . Wear the shoulder belt over the shoulder of being conscious during and after a those who are wearing seat belts. and across the chest. These parts of the crash, so you can unbuckle and get out, body are best able to take belt is much greater if you are belted. There are important things to know about restraining forces. The shoulder belt locks wearing a seat belt properly. Q: If my vehicle has airbags, why should I if there is a sudden stop or crash. have to wear seat belts? { Warning A: Airbags are supplemental systems only. They work with seat belts — not instead You can be seriously injured, or even of them. Whether or not an airbag is killed, by not wearing your seat belt provided, all occupants still have to properly. buckle up to get the most protection. Also, in nearly all states and in all Canadian provinces, the law requires wearing seat belts. How to Wear Seat Belts Properly

Follow these rules for everyone's protection. . Sit up straight and always keep your feet There are additional things to know about on the floor in front of you (if possible). seat belts and children, including smaller . Always use the correct buckle for your children and infants. If a child will be riding seating position. 0 in the vehicle, see Older Children 48 or . Wear the lap part of the belt low and snug on the hips, just touching the thighs. In a crash, this applies force to the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

34 Seats and Restraints

Never allow the lap or shoulder belt to Never wear the shoulder belt under both Never route the lap or shoulder belt over an become loose or twisted. arms or behind your back. armrest.

{ Warning The seat belt can be pinched if it is routed under plastic trim on the seat, such as trim around the rear seatback folding handle or side airbag. In a crash, pinched seat belts might not be able to provide adequate protection. Never allow seat belts to be routed under plastic trim pieces. Lap-Shoulder Belt Always use the correct buckle for your All seating positions in the vehicle have a seating position. lap-shoulder belt. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 35 The following instructions explain how to engaged. See Child Restraint Systems Pull up on the latch plate to make sure wear a lap-shoulder belt properly. 0 52. If this occurs, let the belt go back it is secure. If the belt is not long 0 1. Adjust the seat, if the seat is adjustable, all the way and start again. If the enough, see Seat Belt Extender 37. so you can sit up straight. To see how, locking feature stays engaged after Position the release button on the buckle see “Seats” in the Index. letting the belt go back to stowed so that the seat belt could be quickly position on the seat, move the seat unbuckled if necessary. rearward or recline the seat until the shoulder belt retractor lock releases. 4. If equipped with a shoulder belt height adjuster, move it to the height that is The rear center seat belt can only be right for you. See “Shoulder Belt Height withdrawn from the retractor if the Adjuster” later in this section for seatback is in the upright locked instructions on use and important safety position. information.

2. Pick up the latch plate and pull the belt across you. Do not let it get twisted. The lap-shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly. 3. Push the latch plate into the buckle until 5. To make the lap part tight, pull up on If the shoulder portion of a passenger it clicks. belt is pulled out all the way, the child the shoulder belt. restraint locking feature may be Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

36 Seats and Restraints Shoulder Belt Height Adjuster position. You can move the height adjuster up by pushing up on the shoulder belt The vehicle has a shoulder belt height guide. adjuster for the driver and front outboard passenger seating positions. After the adjuster is set to the desired position, try to move it down without Adjust the height so the shoulder portion of pushing the release button to make sure it the belt is on the shoulder and not falling has locked into position. off of it. The belt should be close to, but not contacting, the neck. Improper shoulder belt Seat Belt Pretensioners height adjustment could reduce the effectiveness of the seat belt in a crash. See This vehicle has seat belt pretensioners for How to Wear Seat Belts Properly 0 33. the front outboard occupants. Although the seat belt pretensioners cannot be seen, they To unlatch the belt, push the button on the are part of the seat belt assembly. They can buckle. The belt should return to its stowed help tighten the seat belts during the early position. stages of a moderate to severe frontal, near frontal, or rear crash if the threshold Always stow the seat belt slowly. If the seat conditions for pretensioner activation are belt webbing returns quickly to the stowed met. Seat belt pretensioners can also help position, the retractor may lock and cannot tighten the seat belts in a side crash or a be pulled out. If this happens, pull the seat rollover event. belt straight out firmly to unlock the webbing, and then release it. If the webbing Pretensioners work only once. If the is still locked in the retractor, see your pretensioners activate in a crash, the dealer. pretensioners and probably other parts of the vehicle's seat belt system will need to Before a door is closed, be sure the seat belt To move the shoulder belt height adjuster be replaced. See Replacing Seat Belt System is out of the way. If a door is slammed Parts after a Crash 0 38. against a seat belt, damage can occur to down, push down on the release button and both the seat belt and the vehicle. move the height adjuster to the desired Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 37 Do not sit on the outboard seat belt while But if a seat belt is not long enough, your entering or exiting the vehicle or at any dealer will order you an extender. When time while sitting in the seat. Sitting on the you go in to order it, take the heaviest coat seat belt can damage the webbing and you will wear, so the extender will be long hardware. enough for you. To help avoid personal injury, do not let someone else use it, and Rear Seat Belt Comfort Guides use it only for the seat it is made to fit. The Rear seat belt comfort guides may provide extender has been designed for adults. added seat belt comfort for older children Never use it for securing child restraints. For who have outgrown booster seats and for more information on the proper use and fit some adults. When installed on a shoulder of seat belt extenders see the instruction belt, the comfort guide positions the belt sheet that comes with the extender. away from the neck and head. A pregnant woman should wear a Safety System Check Comfort guides are available through your lap-shoulder belt, and the lap portion should dealer for the rear outboard seating be worn as low as possible, below the Periodically check the seat belt reminder, positions. Instructions are included with the rounding, throughout the pregnancy. seat belts, buckles, latch plates, retractors, guides. shoulder belt height adjusters (if equipped), The best way to protect the fetus is to and seat belt anchorages to make sure they Seat Belt Use During Pregnancy protect the mother. When a seat belt is are all in working order. Look for any other worn properly, it is more likely that the loose or damaged seat belt system parts Seat belts work for everyone, including fetus will not be hurt in a crash. For that might keep a seat belt system from pregnant women. Like all occupants, they pregnant women, as for anyone, the key to performing properly. See your dealer to are more likely to be seriously injured if making seat belts effective is wearing them have it repaired. Torn, frayed, or twisted they do not wear seat belts. properly. seat belts may not protect you in a crash. Torn or frayed seat belts can rip apart under Seat Belt Extender impact forces. If a belt is torn or frayed, If the vehicle's seat belt will fasten around have it replaced immediately. If a belt is you, you should use it. twisted, it may be possible to untwist by Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

38 Seats and Restraints reversing the latch plate on the webbing. New parts and repairs may be necessary If the twist cannot be corrected, ask your Warning (Continued) even if the seat belt system was not being dealer to fix it. provide adequate protection. Clean and used at the time of the crash. Make sure the seat belt reminder light is rinse seat belt webbing only with mild Have the seat belt pretensioners checked if working. See Seat Belt Reminders 0 79. soap and lukewarm water. Allow the the vehicle has been in a crash, or if the webbing to dry. Keep seat belts clean and dry. See Seat Belt airbag readiness light stays on after you Care 0 38. start the vehicle or while you are driving. Replacing Seat Belt System Parts See Airbag Readiness Light 0 79. Seat Belt Care after a Crash Keep belts clean and dry. Airbag System { Warning Seat belts should be properly cared for and The vehicle has the following airbags: maintained. A crash can damage the seat belt system . A frontal airbag for the driver in the vehicle. A damaged seat belt Seat belt hardware should be kept dry and . A frontal airbag for the front outboard system may not properly protect the free of dust or debris. As necessary, exterior passenger hard surfaces and seat belt webbing may be person using it, resulting in serious injury . A seat-mounted side impact airbag for the lightly cleaned with mild soap and water. or even death in a crash. To help make driver Ensure there is not excessive dust or debris sure the seat belt systems are working . A seat-mounted side impact airbag for the in the mechanism. If dust or debris exists in properly after a crash, have them front outboard passenger inspected and any necessary the system please see the dealer. Parts may . A roof-rail airbag for the driver and the need to be replaced to ensure proper replacements made as soon as possible. passenger seated directly behind the functionality of the system. driver After a minor crash, replacement of seat . A roof-rail airbag for the front outboard { Warning belts may not be necessary. But the seat belt assemblies that were used during any passenger and the passenger seated Do not bleach or dye seat belt webbing. crash may have been stressed or damaged. directly behind the front outboard It may severely weaken the webbing. In See your dealer to have the seat belt passenger a crash, they might not be able to assemblies inspected or replaced. The vehicle may have the following airbags: (Continued) . A knee airbag for the driver Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 39 . A knee airbag for the front outboard Here are the most important things to know passenger about the airbag system: Warning (Continued) . Seat-mounted side impact airbags for the to, any airbag when it inflates can be second row outboard passengers { Warning seriously injured or killed. Do not sit All vehicle airbags have the word AIRBAG on You can be severely injured or killed in a unnecessarily close to any airbag, as you the trim or on a label near the deployment crash if you are not wearing your seat would be if sitting on the edge of the opening. belt, even with airbags. Airbags are seat or leaning forward. Seat belts help keep you in position before and during a For frontal airbags, the word AIRBAG is on designed to work with seat belts, not crash. Always wear a seat belt, even with the center of the steering wheel for the replace them. Also, airbags are not driver and on the instrument panel for the designed to inflate in every crash. In airbags. The driver should sit as far back front outboard passenger. some crashes seat belts are the only as possible while still maintaining control restraint. See When Should an Airbag of the vehicle. The seat belts and the For knee airbags, the word AIRBAG is on the Inflate? 0 41. front outboard passenger airbags are lower part of the instrument panel. most effective when you are sitting well For seat-mounted side impact airbags, the Wearing your seat belt during a crash back and upright in the seat with both word AIRBAG is on the side of the seatback helps reduce your chance of hitting feet on the floor. or side of the seat closest to the door. things inside the vehicle or being ejected from it. Airbags are “supplemental Occupants should not lean on or sleep For roof-rail airbags, the word AIRBAG is on restraints” to the seat belts. Everyone in against the door or side windows in the ceiling or trim. the vehicle should wear a seat belt seating positions with seat-mounted side Airbags are designed to supplement the properly, whether or not there is an impact airbags and/or roof-rail airbags. protection provided by seat belts. Even airbag for that person. though today's airbags are also designed to help reduce the risk of injury from the force { Warning of an inflating bag, all airbags must inflate { Warning Children who are up against, or very very quickly to do their job. Because airbags inflate with great force close to, any airbag when it inflates can and faster than the blink of an eye, be seriously injured or killed. Always anyone who is up against, or very close (Continued) (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

40 Seats and Restraints

Warning (Continued) Where Are the Airbags? secure children properly in the vehicle. To read how, see Older Children 0 48 or Infants and Young Children 0 50.

There is an airbag readiness light on the The driver knee airbag (if equipped) is below instrument cluster, which shows the airbag the steering column. The front outboard symbol. The system checks the airbag The driver frontal airbag is in the center of passenger knee airbag (if equipped) is below electrical system for malfunctions. The light the steering wheel. the glove box. tells you if there is an electrical problem. The front outboard passenger frontal airbag 0 See Airbag Readiness Light 79 for more is in the passenger side instrument panel. information.

Driver Side Shown, Passenger Side Similar Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 41 The seat-mounted side impact airbags for Deployment thresholds are used to predict the driver and front outboard passenger are { Warning how severe a crash is likely to be in time in the side of the seatbacks closest to If something is between an occupant and for the airbags to inflate and help restrain the door. an airbag, the airbag might not inflate the occupants. The vehicle has electronic The roof-rail airbags for the driver, front properly or it might force the object into sensors that help the airbag system outboard passenger, and second row that person causing severe injury or even determine the severity of the impact. outboard passengers are in the ceiling above death. The path of an inflating airbag Deployment thresholds can vary with the side windows. must be kept clear. Do not put anything specific vehicle design. between an occupant and an airbag, and Frontal airbags are designed to inflate in do not attach or put anything on the moderate to severe frontal or near frontal steering wheel hub or on or near any crashes to help reduce the potential for other airbag covering. severe injuries, mainly to the driver's or front outboard passenger's head and chest. Do not use seat accessories that block the inflation path of a seat-mounted side Whether the frontal airbags will or should impact airbag. inflate is not based primarily on how fast the vehicle is traveling. It depends on what Never secure anything to the roof of a is hit, the direction of the impact, and how vehicle with roof-rail airbags by routing a quickly the vehicle slows down. rope or tie‐down through any door or Frontal airbags may inflate at different crash window opening. If you do, the path of speeds depending on whether the vehicle Rear Seat Driver Side Shown, Passenger Side an inflating roof-rail airbag will be hits an object straight on or at an angle, Similar blocked. and whether the object is fixed or moving, rigid or deformable, narrow or wide. On vehicles with second row seat-mounted When Should an Airbag Inflate? side impact airbags, they are in the side of Frontal airbags are not intended to inflate the seatback closest to the door. This vehicle is equipped with airbags. See during vehicle rollovers, in rear impacts, Airbag System 0 38. Airbags are designed to or in many side impacts. inflate if the impact exceeds the specific airbag system's deployment threshold. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

42 Seats and Restraints In addition, the vehicle has advanced In any particular crash, no one can say Rollover capable roof-rail airbags are technology frontal airbags. Advanced whether an airbag should have inflated designed to help contain the head and chest technology frontal airbags adjust the simply because of the vehicle damage or of occupants in the outboard seating restraint according to crash severity. repair costs. positions in the first and second rows. The rollover capable roof-rail airbags are Knee airbags (if equipped) are designed to What Makes an Airbag Inflate? inflate in moderate to severe frontal or near designed to help reduce the risk of full or frontal impacts. Knee airbags are not In a deployment event, the sensing system partial ejection in rollover events, although designed to inflate during vehicle rollovers, sends an electrical signal triggering a release no system can prevent all such ejections. in rear impacts, or in many side impacts. of gas from the inflator. Gas from the But airbags would not help in many types inflator fills the airbag causing the bag to Seat-mounted side impact airbags are of collisions, primarily because the break out of the cover. The inflator, the designed to inflate in moderate to severe occupant's motion is not toward those airbag, and related hardware are all part of side crashes depending on the location of airbags. See When Should an Airbag Inflate? the airbag module. 0 the impact. Seat-mounted side impact 41. airbags are not designed to inflate in frontal For airbag locations, see Where Are the Airbags should never be regarded as impacts, near frontal impacts, rollovers, Airbags? 0 40. anything more than a supplement to seat or rear impacts. A seat-mounted side impact belts. airbag is designed to inflate on the side of How Does an Airbag Restrain? the vehicle that is struck. In moderate to severe frontal or near frontal What Will You See after an Roof-rail airbags are designed to inflate in collisions, even belted occupants can contact Airbag Inflates? moderate to severe side crashes depending the steering wheel or the instrument panel. After the frontal, knee (if equipped), and on the location of the impact. In addition, In moderate to severe side collisions, even seat-mounted side impact airbags inflate, these roof-rail airbags are designed to inflate belted occupants can contact the inside of they quickly deflate, so quickly that some during a rollover or in a severe frontal the vehicle. people may not even realize the airbags impact. Roof-rail airbags are not designed to Airbags supplement the protection provided inflated. Roof-rail airbags may still be at inflate in rear impacts. Both roof-rail airbags by seat belts by distributing the force of the least partially inflated for some time after will inflate when either side of the vehicle is impact more evenly over the they inflate. Some components of the airbag struck, if the sensing system predicts that occupant's body. module may be hot for several minutes. For the vehicle is about to roll over on its side, location of the airbags, see Where Are the or in a severe frontal impact. Airbags? 0 40. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 43 The parts of the airbag that come into airbags inflate. The feature may also In many crashes severe enough to inflate contact with you may be warm, but not too activate, without airbag inflation, after an the airbag, windshields are broken by hot to touch. There may be some smoke event that exceeds a predetermined vehicle deformation. Additional windshield and dust coming from the vents in the threshold. After turning the ignition off and breakage may also occur from the front deflated airbags. Airbag inflation does not then on again, the fuel system will return to outboard passenger airbag. prevent the driver from seeing out of the normal operation; the doors can be locked, . Airbags are designed to inflate only once. windshield or being able to steer the the interior lamps can be turned off, and After an airbag inflates, you will need vehicle, nor does it prevent people from the hazard warning flashers can be turned some new parts for the airbag system. leaving the vehicle. off using the controls for those features. If you do not get them, the airbag If any of these systems are damaged in the system will not be there to help protect { Warning crash they may not operate as normal. you in another crash. A new system will When an airbag inflates, there may be { include airbag modules and possibly other dust in the air. This dust could cause Warning parts. The service manual for the vehicle breathing problems for people with a A crash severe enough to inflate the covers the need to replace other parts. history of asthma or other breathing airbags may have also damaged . The vehicle has a crash sensing and trouble. To avoid this, everyone in the important functions in the vehicle, such diagnostic module which records as the fuel system, brake and steering information after a crash. See Vehicle vehicle should get out as soon as it is 0 safe to do so. If you have breathing systems, etc. Even if the vehicle appears Data Recording and Privacy 292 and Event Data Recorders 0 292. problems but cannot get out of the to be drivable after a moderate crash, vehicle after an airbag inflates, then get there may be concealed damage that . Let only qualified technicians work on the fresh air by opening a window or a door. could make it difficult to safely operate airbag systems. Improper service can mean that an airbag system will not work If you experience breathing problems the vehicle. properly. See your dealer for service. following an airbag deployment, you Use caution if you should attempt to should seek medical attention. restart the engine after a crash has occurred. The vehicle has a feature that may automatically unlock the doors, turn on the interior lamps and hazard warning flashers, and shut off the fuel system after the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

44 Seats and Restraints Passenger Sensing System The passenger sensing system turns off the front outboard passenger frontal airbag and { Warning The vehicle has a passenger sensing system knee airbag (if equipped) under certain A child in a rear-facing child restraint can for the front outboard passenger position. conditions. No other airbag is affected by be seriously injured or killed if the The passenger airbag status indicator will the passenger sensing system. passenger frontal airbag inflates. This is light on the instrument panel when the vehicle is started. The passenger sensing system works with because the back of the rear-facing child sensors that are part of the front outboard restraint would be very close to the passenger seat. The sensors are designed to inflating airbag. A child in a detect the presence of a properly seated forward-facing child restraint can be occupant and determine if the front seriously injured or killed if the passenger outboard passenger frontal airbag and knee frontal airbag inflates and the passenger airbag (if equipped) should be allowed to seat is in a forward position. inflate or not. United States Even if the passenger sensing system has According to accident statistics, children are turned off the front outboard passenger safer when properly secured in a rear seat airbag(s), no system is fail-safe. No one in the correct child restraint for their weight can guarantee that an airbag will not and size. deploy under some unusual circumstance, Whenever possible, children aged 12 and even though the airbag(s) are off. under should be secured in a rear seating position. Never put a rear-facing child restraint in the front seat, even if the airbag is off. Canada Never put a rear-facing child seat in the If securing a forward-facing child restraint front. This is because the risk to the in the front outboard passenger seat, The words ON and OFF, or the symbols for rear-facing child is so great if the airbag always move the seat as far back as it on and off, will be visible during the system inflates. check. When the system check is complete, will go. It is better to secure child either the word ON or OFF, or the symbol restraints in the rear seat. Consider using for on or off, will be visible. See Passenger another vehicle to transport the child Airbag Status Indicator 0 80. when a rear seat is not available. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 45 The passenger sensing system is designed to The passenger sensing system is designed to turn off the front outboard passenger turn on the front outboard passenger frontal Warning (Continued) frontal airbag and knee airbag (if airbag and knee airbag (if equipped) away. See Airbag Readiness Light 0 79 equipped) if: anytime the system senses that a person of for more information, including important . The front outboard passenger seat is adult size is sitting properly in the front safety information. unoccupied. outboard passenger seat. When the passenger sensing system has allowed the . The system determines that an infant is If the On Indicator Is Lit for a Child present in a rear-facing infant seat. airbags to be enabled, the ON indicator will Restraint light and stay lit as a reminder that the . The system determines that a small child airbags are active. If a child restraint has been installed and is present in a child restraint. the ON indicator is lit: For some children who have outgrown child . The system determines that a small child 1. Turn the vehicle off. is present in a booster seat. restraints and for very small adults, the passenger sensing system may or may not 2. Remove the child restraint from the . A front outboard passenger takes his/her turn off the front outboard passenger vehicle. weight off of the seat for a period frontal airbag and knee airbag (if equipped), of time. 3. Remove any additional items from the depending upon the person's seating posture seat such as blankets, cushions, seat . A front outboard passenger seat is and body build. Everyone in the vehicle who covers, seat heaters, or seat massagers. occupied by a smaller person, such as a has outgrown child restraints should wear a child who has outgrown child restraints. seat belt properly — whether or not there is 4. Reinstall the child restraint following the directions provided by the child restraint . There is a critical problem with the airbag an airbag for that person. manufacturer and refer to Securing Child system or the passenger sensing system. { Restraints (With the Seat Belt in the Rear When the passenger sensing system has Warning Seat) 0 62 or turned off the front outboard passenger If the airbag readiness light ever comes Securing Child Restraints (With the Seat frontal airbag and knee airbag (if equipped), on and stays on, it means that Belt in the Front Seat) 0 64. the OFF indicator will light and stay lit as a something may be wrong with the airbag 5. If, after reinstalling the child restraint reminder that the airbags are off. See system. To help avoid injury to yourself 0 and restarting the vehicle, the ON Passenger Airbag Status Indicator 80. or others, have the vehicle serviced right indicator is still lit, turn the vehicle off. (Continued) Then slightly recline the vehicle seatback and adjust the seat cushion, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

46 Seats and Restraints if adjustable, to make sure that the If a person of adult size is sitting in the vehicle seatback is not pushing the child front outboard passenger seat, but the OFF Warning (Continued) restraint into the seat cushion. Also indicator is lit, it could be because that resulting in an increased risk of serious make sure the child restraint is not person is not sitting properly in the seat. injury or even death. An adult-sized trapped under the vehicle head restraint. Use the following steps to allow the system occupant should not ride in the front If this happens, adjust the head restraint. to detect that person and enable the front outboard passenger seat, if the passenger 0 See Head Restraints 24. outboard passenger frontal airbag and knee airbag OFF indicator is lit. 6. Restart the vehicle. airbag (if equipped): If the ON indicator is still lit, secure the child 1. Turn the vehicle off. Additional Factors Affecting System in the child restraint in a rear seat position 2. Remove any additional material from the Operation in the vehicle, and check with your dealer. seat, such as blankets, cushions, seat Seat belts help keep the passenger in covers, seat heaters, or seat massagers. If the Off Indicator Is Lit for an position on the seat during vehicle 3. Place the seatback in the fully upright Adult-Sized Occupant maneuvers and braking, which helps the position. passenger sensing system maintain the 4. Have the person sit upright in the seat, passenger airbag status. See “Seat Belts” centered on the seat cushion, with legs and “Child Restraints” in the Index for comfortably extended. additional information about the importance 5. Restart the vehicle and have the person of proper restraint use. remain in this position for two to A thick layer of additional material, such as three minutes after the ON indicator a blanket or cushion, or aftermarket is lit. equipment such as seat covers, seat heaters, and seat massagers can affect how well the { Warning passenger sensing system operates. We recommend that you not use seat covers or If the front outboard passenger airbag is other aftermarket equipment except when turned off for an adult-sized occupant, approved by GM for your specific vehicle. the airbag will not be able to inflate and help protect that person in a crash, (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 47 See Adding Equipment to the . Front seats, including stitching, seams or Airbag-Equipped Vehicle 0 47 for more { Warning zippers information about modifications that can For up to 10 seconds after the vehicle is . Seat belts affect how the system operates. turned off and the battery is . Steering wheel, instrument panel, ceiling The ON indicator may be lit if an object, disconnected, an airbag can still inflate trim, or pillar garnish trim such as a briefcase, handbag, grocery bag, during improper service. You can be . Inner door seals, including speakers laptop, or other electronic device is put on injured if you are close to an airbag Your dealer and the service manual have an unoccupied seat. If this is not desired, when it inflates. Avoid yellow connectors. information about the location of the airbag remove the object from the seat. They are probably part of the airbag modules and sensors, sensing and diagnostic system. Be sure to follow proper service module, and airbag wiring along with the { Warning procedures, and make sure the person proper replacement procedures. Stowing articles under the passenger seat performing work for you is qualified to do so. In addition, the vehicle has a passenger or between the passenger seat cushion sensing system for the front outboard and seatback may interfere with the passenger position, which includes sensors proper operation of the passenger Adding Equipment to the that are part of the passenger seat. The sensing system. Airbag-Equipped Vehicle passenger sensing system may not operate Adding accessories that change the vehicle's properly if the original seat trim is replaced Servicing the Airbag-Equipped frame, bumper system, height, front end, with non-GM covers, upholstery, or trim; or Vehicle or side sheet metal may keep the airbag with GM covers, upholstery, or trim system from working properly. designed for a different vehicle. Any object, Airbags affect how the vehicle should be such as an aftermarket seat heater or a serviced. There are parts of the airbag The operation of the airbag system can also comfort-enhancing pad or device, installed system in several places around the vehicle. be affected by changing, including under or on top of the seat fabric, could Your dealer and the service manual have improperly repairing or replacing, any parts also interfere with the operation of the information about servicing the vehicle and of the following: passenger sensing system. This could either the airbag system. To purchase a service . Airbag system, including airbag modules, prevent proper deployment of the passenger manual, see Publication Ordering front or side impact sensors, sensing and airbag(s) or prevent the passenger sensing Information 0 289. diagnostic module, or airbag wiring Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

48 Seats and Restraints

system from properly turning off the Caution (Continued) If the airbag readiness light stays on after passenger airbag(s). See Passenger Sensing the vehicle is started or comes on when you System 0 44. covering and/or airbag module replaced. are driving, the airbag system may not work For the location of the airbags, see Where properly. Have the vehicle serviced right If the vehicle has rollover roof-rail airbags, 0 0 see Different Size Tires and Wheels 0 245 for Are the Airbags? 40. See your dealer away. See Airbag Readiness Light 79. additional important information. for service. Child Restraints If the vehicle must be modified because you Replacing Airbag System Parts have a disability and have questions about Older Children whether the modifications will affect the after a Crash vehicle's airbag system, or if you have questions about whether the airbag system { Warning will be affected if the vehicle is modified for A crash can damage the airbag systems any other reason, call Customer Assistance. 0 in the vehicle. A damaged airbag system See Customer Assistance Offices 284. may not properly protect you and your Airbag System Check passenger(s) in a crash, resulting in serious injury or even death. To help The airbag system does not need regularly make sure the airbag systems are scheduled maintenance or replacement. working properly after a crash, have Make sure the airbag readiness light is 0 them inspected and any necessary working. See Airbag Readiness Light 79. replacements made as soon as possible. Caution If an airbag inflates, you will need to Older children who have outgrown booster If an airbag covering is damaged, opened, replace airbag system parts. See your dealer seats should wear the vehicle’s seat belts. or broken, the airbag may not work for service. properly. Do not open or break the airbag coverings. If there are any opened or broken airbag coverings, have the airbag (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 49 The manufacturer instructions that come The lap belt should fit snugly below the with the booster seat state the weight and hips, just touching the top of the thighs. height limitations for that booster. Use a This applies belt force to the child's booster seat with a lap-shoulder belt until pelvic bones in a crash. It should never the child passes the fit test below: be worn over the abdomen, which could . Sit all the way back on the seat. Do the cause severe or even fatal internal knees bend at the seat edge? If yes, injuries in a crash. continue. If no, return to the booster seat. Also see “Rear Seat Belt Comfort Guides” . Buckle the lap-shoulder belt. Does the under Lap-Shoulder Belt 0 34. shoulder belt rest on the shoulder? If yes, According to accident statistics, children are continue. If no, try using the rear seat safer when properly restrained in a rear belt comfort guide, if available. See “Rear seating position. Seat Belt Comfort Guides” under Lap-Shoulder Belt 0 34. If a comfort guide In a crash, children who are not buckled up { Warning can strike other people who are buckled up, is not available, or if the shoulder belt Never allow a child to wear the seat belt or can be thrown out of the vehicle. Older still does not rest on the shoulder, then shoulder belt under both arms or behind return to the booster seat. children need to use seat belts properly. their back. A child can be seriously . Does the lap belt fit low and snug on the { Warning injured by not wearing the lap-shoulder hips, touching the thighs? If yes, continue. belt properly. In a crash, the child would If no, return to the booster seat. Never allow more than one child to wear not be restrained by the shoulder belt. . Can proper seat belt fit be maintained for the same seat belt. The seat belt cannot The child could move too far forward the length of the trip? If yes, continue. properly spread the impact forces. In a increasing the chance of head and neck If no, return to the booster seat. crash, they can be crushed together and injury. The child might also slide under Q: What is the proper way to wear seat seriously injured. A seat belt must be the lap belt. The belt force would then be belts? used by only one person at a time. applied right on the abdomen. That could A: An older child should wear a lap-shoulder cause serious or fatal injuries. The belt and get the additional restraint a shoulder belt should go over the shoulder shoulder belt can provide. The shoulder and across the chest. belt should not cross the face or neck. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

50 Seats and Restraints

Warning (Continued) { Warning tighten but cannot be loosened if it is Never hold an infant or a child while locked. The shoulder belt locks when it is riding in a vehicle. Due to crash forces, an pulled all the way out of the retractor. infant or a child will become so heavy it It unlocks when the shoulder belt is is not possible to hold it during a crash. allowed to go all the way back into the For example, in a crash at only retractor, but it cannot do this if it is 40 km/h (25 mph), a 5.5 kg (12 lb) infant wrapped around a child’s neck. If the will suddenly become a 110 kg (240 lb) shoulder belt is locked and tightened force on a person's arms. An infant or around a child’s neck, the only way to child should be secured in an appropriate loosen the belt is to cut it. child restraint. Infants and Young Children Never leave children unattended in a Everyone in a vehicle needs protection! This vehicle and never allow children to play includes infants and all other children. with the seat belts. Neither the distance traveled nor the age and size of the traveler changes the need, Every time infants and young children ride for everyone, to use safety restraints. In in vehicles, they should have the protection fact, the law in every state in the United provided by appropriate child restraints. States and in every Canadian province says Neither the vehicle's seat belt system nor its children up to some age must be restrained airbag system is designed for them. while in a vehicle. Children who are not restrained properly can strike other people, or can be thrown out of { Warning the vehicle. Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck. The shoulder belt can (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 51 There are three basic types of child { Warning restraints: { Warning Children who are up against, or very . Forward-facing child restraints To reduce the risk of neck and head close to, any airbag when it inflates can . Rear-facing child restraints injury in a crash, infants and toddlers be seriously injured or killed. Never put a . Belt-positioning booster seats should be secured in a rear-facing child rear-facing child restraint in the front restraint until age two, or until they outboard seat. Secure a rear-facing child The proper child restraint for your child reach the maximum height and weight restraint in a rear seat. It is also better to depends on their size, weight, and age, and limits of their child restraint. also on whether the child restraint is secure a forward-facing child restraint in compatible with the vehicle in which it will a rear seat. If you must secure a be used. forward-facing child restraint in the front { Warning For each type of child restraint, there are outboard seat, always move the front A young child's hip bones are still so many different models available. When passenger seat as far back as it will go. small that the vehicle seat belt may not purchasing a child restraint, be sure it is designed to be used in a motor vehicle. If it remain low on the hip bones, as it is, the child restraint will have a label saying should. Instead, it may settle up around that it meets federal motor vehicle safety the child's abdomen. In a crash, the belt standards. would apply force on a body area that is unprotected by any bony structure. This The instruction manual that is provided with alone could cause serious or fatal injuries. the child restraint states the weight and To reduce the risk of serious or fatal height limitations for that particular child restraint. In addition, there are many kinds injuries during a crash, young children of child restraints available for children with should always be secured in an special needs. appropriate child restraint.

Child restraints are devices used to restrain, seat, or position children in the vehicle and are sometimes called child seats or car seats. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

52 Seats and Restraints Child Restraint Systems

Forward-Facing Child Restraint Booster Seats Rear-Facing Infant Restraint A forward-facing child restraint provides A belt-positioning booster seat is used for restraint for the child's body with the children who have outgrown their A rear-facing child restraint provides harness. forward-facing child restraint. Boosters are restraint with the seating surface against designed to improve the fit of the vehicle's the back of the infant. seat belt system until the child is large The harness system holds the infant in place enough for the vehicle seat belts to fit and, in a crash, acts to keep the infant properly without a booster seat. See the positioned in the restraint. seat belt fit test in Older Children 0 48. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 53 Securing an Add-On Child Restraint in 2. Instruction manual provided with the Securing the Child Within the Child the Vehicle child restraint Restraint 3. This vehicle owner's manual { Warning The child restraint instructions are { Warning A child can be seriously injured or killed important, so if they are not available, A child can be seriously injured or killed in a crash if the child restraint is not obtain a replacement copy from the in a crash if the child is not properly properly secured in the vehicle. Secure manufacturer. secured in the child restraint. Secure the the child restraint properly in the vehicle Keep in mind that an unsecured child child properly following the instructions using the vehicle seat belt or LATCH restraint can move around in a collision or that came with that child restraint. system, following the instructions that sudden stop and injure people in the vehicle. came with that child restraint and the Be sure to properly secure any child Where to Put the Restraint instructions in this manual. restraint in the vehicle — even when no According to accident statistics, children and child is in it. To help reduce the chance of injury, the infants are safer when properly restrained in In some areas Certified Child Passenger child restraint must be secured in the an appropriate child restraint secured in a Safety Technicians (CPSTs) are available to vehicle. Child restraints must be secured in rear seating position. inspect and demonstrate how to correctly vehicle seats by lap belts or the lap belt Whenever possible, children aged 12 and use and install child restraints. In the U.S., portion of a lap-shoulder belt, or by the under should be secured in a rear seating refer to the National Highway Traffic Safety LATCH system. See Lower Anchors and position. Administration (NHTSA) website to locate Tethers for Children (LATCH System) 0 54 for the nearest child safety seat inspection Never put a rear-facing child restraint in the more information. Children can be station. For CPST availability in Canada, front. This is because the risk to the endangered in a crash if the child restraint is check with Transport Canada or the rear-facing child is so great if the airbag not properly secured in the vehicle. Provincial Ministry of Transportation office. deploys. When securing an add-on child restraint, refer to the following: 1. Instruction labels provided on the child restraint Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

54 Seats and Restraints When securing a child restraint with the Keep in mind that an unsecured child { Warning seat belts in a rear seat position, study the restraint can move around in a collision or A child in a rear-facing child restraint can instructions that came with the child sudden stop and injure people in the vehicle. be seriously injured or killed if the front restraint to make sure it is compatible with Be sure to properly secure any child passenger airbag inflates. This is because this vehicle. restraint in the vehicle — even when no the back of the rear-facing child restraint Child restraints and booster seats vary child is in it. would be very close to the inflating considerably in size, and some may fit in Lower Anchors and Tethers for airbag. A child in a forward-facing child certain seating positions better than others. restraint can be seriously injured or killed Do not install a child restraint in any rear Children (LATCH System) if the front passenger airbag inflates and seating position where it cannot be installed The LATCH system secures a child restraint the passenger seat is in a forward securely. during driving or in a crash. LATCH position. Depending on where you place the child attachments on the child restraint are used to attach the child restraint to the anchors Even if the passenger sensing system has restraint and the size of the child restraint, you may not be able to access adjacent seat in the vehicle. The LATCH system is designed turned off the front passenger frontal to make installation of a child restraint airbag, no system is fail-safe. No one can belts or LATCH anchors for additional passengers or child restraints. Adjacent easier. guarantee that an airbag will not deploy seating positions should not be used if the In order to use the LATCH system in your under some unusual circumstance, even child restraint prevents access to or though it is turned off. vehicle, you need a child restraint that has interferes with the routing of the seat belt. LATCH attachments. LATCH-compatible Secure rear-facing child restraints in a The seat in front of an installed child rear-facing and forward-facing child seats can rear seat, even if the airbag is off. If you restraint should be adjusted to ensure be properly installed using either the LATCH secure a forward-facing child restraint in proper installation according to the child anchors or the vehicle’s seat belts. Do not the front seat, always move the front restraint manual. use both the seat belts and the LATCH passenger seat as far back as it will go. anchorage system to secure a rear-facing or Wherever a child restraint is installed, be forward-facing child seat. It is better to secure the child restraint in sure to follow the instructions that came a rear seat. with the child restraint and secure the child Booster seats use the vehicle’s seat belts to See Passenger Sensing System 0 44 for restraint properly. secure the child and the booster seat. If the additional information. manufacturer recommends that the booster seat be secured with the LATCH system, this Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 55 can be done as long as the booster seat can When installing a child restraint with a top use either the lower LATCH anchorages with be positioned properly and there is no tether, you must also use either the lower the top tether anchorage, or the seat belt interference with the proper positioning of anchors or the seat belts to properly secure with the top tether anchorage. Where the the lap-shoulder belt on the child. the child restraint. A child restraint must combined weight of the child and restraint Make sure to follow the instructions that never be installed using only the top tether are greater than 29.5 kg (65 lb), use the seat came with the child restraint, and also the and anchor. belt with the top tether anchorage only. instructions in this manual. For a forward-facing 5-pt harness child restraint where the combined weight of the child and restraint are up to 29.5 kg (65 lb), Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

56 Seats and Restraints Recommended Methods for Attaching Child Restraints Restraint Type Combined Weight of Use Only Approved Attachment Methods Shown with an X the Child + Child LATCH – Lower Seat Belt Only LATCH – Lower Seat Belt and Top Restraint Anchors Only Anchors and Top Tether Anchor Tether Anchor Rear-Facing Child Up to 29.5 kg (65 lb) XX Restraint Rear-Facing Child Greater than X Restraint 29.5 kg (65 lb) Forward-Facing Child Up to 29.5 kg (65 lb) XX Restraint Forward-Facing Child Greater than X Restraint 29.5 kg (65 lb)

See Securing Child Restraints (With the Seat Child restraints built after March 2014 will The following explains how to attach a child Belt in the Rear Seat) 0 62 or be labeled with the specific child weight up restraint with these attachments in the Securing Child Restraints (With the Seat Belt to which the LATCH system can be used to vehicle. 0 in the Front Seat) 64. install the restraint. Not all vehicle seating positions have lower anchors. In this case, the seat belt must be used (with top tether where available) to secure the child restraint. See Securing Child Restraints (With the Seat Belt in the Rear Seat) 0 62 or Securing Child Restraints (With the Seat Belt in the Front Seat) 0 64. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 57 Lower Anchors Top Tether Anchor the top tether always to be attached. In Canada, the law requires that forward-facing child restraints have a top tether, and that the tether be attached. Be sure to read and follow the instructions for your child restraint. Lower Anchor and Top Tether Anchor Locations

Lower anchors (1) are metal bars built into A top tether (3, 4) is used to secure the top the vehicle. There are two lower anchors for of the child restraint to the vehicle. A top each LATCH seating position that will tether anchor is built into the vehicle. The accommodate a child restraint with lower top tether attachment hook (2) on the child attachments (2). restraint connects to the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash. I : Seating positions with top tether The child restraint may have a single anchors. tether (3) or a dual tether (4). Either will have a single attachment hook (2) to secure H : Seating positions with two lower the top tether to the anchor. anchors. Some child restraints that have a top tether are designed for use with or without the top tether being attached. Others require Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

58 Seats and Restraints Securing a Child Restraint Designed for the LATCH System

{ Warning A child could be seriously injured or killed in a crash if the child restraint is not To assist in locating the lower anchors, each properly attached to the vehicle using seating position with lower anchors has two either the LATCH anchors or the vehicle labels, near the crease between the seatback seat belt. Follow the instructions that and the seat cushion. came with the child restraint and the instructions in this manual. The top tether anchors are on the back of the rear seatbacks. Be sure to use an anchor { Warning located directly behind the seating position where the child restraint will be placed. To reduce the risk of serious or fatal injuries during a crash, do not attach To assist in locating the top tether anchors, Do not secure a child restraint in a position more than one child restraint to a single without a top tether anchor if a national or the top tether anchor symbol is on the trim anchor. Attaching more than one child near the anchor. local law requires that the top tether be attached, or if the instructions that come restraint to a single anchor could cause with the child restraint say that the top the anchor or attachment to come loose tether must be attached. or even break during a crash. A child or others could be injured. According to accident statistics, children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position. See Where to Put the Restraint 0 53 for additional information. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 59 1.2. Put the child restraint on the seat. { Warning Caution For rear outboard seating positions, Children can be seriously injured or Do not let the LATCH attachments rub if the head restraint interferes with strangled if a shoulder belt is wrapped against the vehicle’s seat belts. This may the proper installation of the child around their neck. The shoulder belt can damage these parts. If necessary, move restraint, the head restraint may be tighten but cannot be loosened if it is buckled seat belts to avoid rubbing the removed. See “Head Restraint locked. The shoulder belt locks when it is LATCH attachments. Removal and Reinstallation” at the pulled all the way out of the retractor. Do not fold the rear seatback when the end of this section. It unlocks when the shoulder belt is seat is occupied. Do not fold the empty When installing a rear-facing child allowed to go all the way back into the rear seat with a seat belt buckled. This restraint, it may be necessary to retractor, but it cannot do this if it is could damage the seat belt or the seat. move the front seat forward to wrapped around a child’s neck. If the Unbuckle and return the seat belt to its properly install the child restraint shoulder belt is locked and tightened stowed position, before folding the seat. per the child restraint manufacturer around a child’s neck, the only way to instructions. See Seat Adjustment 0 loosen the belt is to cut it. If you need to secure more than one child 25. restraint in the rear seat, see Where to Put 1.3. Attach and tighten the lower Buckle any unused seat belts behind the the Restraint 0 53. attachments on the child restraint child restraint so children cannot reach to the lower anchors. them. Pull the shoulder belt all the way 1. Attach and tighten the lower out of the retractor to set the lock, and attachments to the lower anchors. If the 2. If the child restraint manufacturer child restraint does not have lower recommends that the top tether be tighten the belt behind the child restraint attachments or the desired seating attached, attach and tighten the top after the child restraint has been position does not have lower anchors, tether to the top tether anchor, installed. secure the child restraint with the top if equipped. Refer to the child restraint tether and the seat belt. Refer to the instructions and the following steps: child restraint manufacturer instructions 2.1. Find the top tether anchor. and the instructions in this manual. 2.2. Remove the cargo cover, 1.1. Find the lower anchors for the if equipped, before installing the desired seating position. top tether. Place the cargo cover on Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

60 Seats and Restraints the floor of the cargo area. The the headrest or head restraint and cargo cover should remain off while in between the headrest or head the top tether is in use. restraint posts. 2.3. Route, attach, and tighten the top tether according to your child restraint instructions and the following instructions:

If the position you are using does not have a headrest or head restraint and you are using a dual tether, route the tether over the If the position you are using has an seatback. adjustable headrest or head restraint and you are using a dual tether, raise the headrest or head If the position you are using does restraint and route the tether under not have a headrest or head the headrest or head restraint and restraint and you are using a single around the headrest or head tether, route the tether over the restraint posts. seatback. 3. Before placing a child in the child restraint, make sure it is securely held in place. To check, grasp the child restraint If the position you are using has an at the LATCH path and attempt to move adjustable headrest or head it side to side and back and forth. There restraint and you are using a single should be no more than 2.5 cm (1 in) of tether, raise the headrest or head movement for proper installation. restraint and route the tether under Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 61 Head Restraint Removal and 4. When the child restraint is removed, 1. Insert the head restraint posts into the Reinstallation reinstall the head restraint before the holes in the top of the seatback. The seating position is used. notches on the posts must face the The rear outboard head restraints can be driver side of the vehicle. removed if they interfere with the proper { Warning installation of the child restraint. 2. Push the head restraint down. With head restraints that are not If necessary, press the height adjustment To remove the head restraint: installed and adjusted properly, there is a release button to further lower the head 1. Partially fold the seatback forward. See greater chance that occupants will suffer restraint. See Rear Seats 0 28. Rear Seats 0 28. a neck/spinal injury in a crash. Do not 3. Try to move the head restraint to make drive until the head restraints for all sure it is locked in place. occupants are installed and adjusted properly. Replacing LATCH System Parts After a Crash To reinstall the head restraint: { Warning A crash can damage the LATCH system in the vehicle. A damaged LATCH system may not properly secure the child restraint, resulting in serious injury or even death in a crash. To help make sure the LATCH system is working properly 2. Press both buttons on the head restraint after a crash, see your dealer to have the posts at the same time, and pull up on system inspected and any necessary the head restraint. replacements made as soon as possible. 3. Store the head restraint in a secure place. If the vehicle has the LATCH system and it was being used during a crash, new LATCH system parts may be needed. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

62 Seats and Restraints New parts and repairs may be necessary In Canada, the law requires that 2. Pick up the latch plate, and run the lap even if the LATCH system was not being forward-facing child restraints have a top and shoulder portions of the vehicle seat used at the time of the crash. tether and that the tether be attached. belt through or around the restraint. The child restraint instructions will show Securing Child Restraints (With If the child restraint or vehicle seat position does not have the LATCH system, you will you how. the Seat Belt in the Rear Seat) be using the seat belt to secure the child When securing a child restraint with the restraint. Be sure to follow the instructions seat belts in a rear seat position, study the that came with the child restraint. instructions that came with the child If more than one child restraint needs to be restraint to make sure it is compatible with installed in the rear seat, be sure to read this vehicle. Where to Put the Restraint 0 53. If the child restraint has the LATCH system, 1. Put the child restraint on the seat. see Lower Anchors and Tethers for Children For outboard second row seating 0 (LATCH System) 54 for how and where to positions, remove the seat belt from the install the child restraint using LATCH. If a guide. Do not secure the child restraint child restraint is secured in the vehicle using with the seat belt routed through the a seat belt and it uses a top tether, see guide. Lower Anchors and Tethers for Children When installing a rear-facing child 3. Push the latch plate into the buckle until (LATCH System) 0 54 for top tether anchor it clicks. locations. restraint, it may be necessary to move the front seat forward to properly install Position the release button on the Do not secure a child seat in a position the child restraint per the child restraint buckle, away from the child restraint, so without a top tether anchor if a national or manufacturer instructions. that the seat belt could be quickly local law requires that the top tether be If the head restraint interferes with the unbuckled if necessary. anchored, or if the instructions that come proper installation of the child restraint, with the child restraint say that the top the head restraint may be removed. See tether must be anchored. "Head Restraint Removal and Reinstallation" under Lower Anchors and Tethers for Children (LATCH System) 0 54. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 63 6. If the child restraint has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors and Tethers for Children (LATCH System) 0 54. 7. Before placing a child in the child restraint, make sure it is securely held in place. To check, grasp the child restraint at the seat belt path and attempt to move it side to side and back and forth. When the child restraint is properly installed, there should be no more than 2.5 cm (1 in) of movement. 4. Pull the shoulder belt all the way out of 5. To tighten the belt, push down on the the retractor to set the lock. When the child restraint, pull the shoulder portion To remove the child restraint, unbuckle the retractor lock is set, the belt can be of the belt to tighten the lap portion of vehicle seat belt and let it return to the tightened but not pulled out of the the belt, and feed the shoulder belt back stowed position. If the top tether is attached retractor. into the retractor. When installing a to a top tether anchor, disconnect it. forward-facing child restraint, it may be If the head restraint was removed, reinstall helpful to use your knee to push down it before the seating position is used. See on the child restraint as you tighten "Head Restraint Removal and Reinstallation" the belt. under Lower Anchors and Tethers for Try to pull the belt out of the retractor Children (LATCH System) 0 54 for additional to make sure the retractor is locked. information on installing the head restraint If the retractor is not locked, repeat properly. Steps 4 and 5. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

64 Seats and Restraints Do not secure a child seat in a position Securing Child Restraints (With Warning (Continued) the Seat Belt in the Front Seat) without a top tether anchor if a national or close to the inflating airbag. A child in a local law requires that the top tether be This vehicle has airbags. A rear seat is a forward-facing child restraint can be anchored, or if the instructions that come safer place to secure a forward-facing child seriously injured or killed if the front with the child restraint say that the top restraint. See Where to Put the Restraint outboard passenger frontal airbag inflates tether must be anchored. 0 53. and the passenger seat is in a forward In Canada, the law requires that In addition, the vehicle has a passenger position. forward-facing child restraints have a top tether, and that the tether be attached. sensing system which is designed to turn off Even if the passenger sensing system has the front outboard passenger frontal airbag turned off the front outboard passenger When using the lap-shoulder belt to secure and knee airbag (if equipped) under certain the child restraint in this position, follow the conditions. See Passenger Sensing System airbag(s), no system is fail-safe. No one 0 can guarantee that an airbag will not instructions that came with the child 44 and restraint and the following instructions: Passenger Airbag Status Indicator 0 80 for deploy under some unusual circumstance, more information, including important even though the airbag(s) are off. 1. Move the seat as far back as it will go safety information. before securing the forward-facing child Secure rear-facing child restraints in a restraint. Move the seat upward or the Never put a rear-facing child seat in the rear seat, even if the airbag(s) are off. seatback to an upright position, front. This is because the risk to the If you secure a forward-facing child if needed, to get a tight installation of rear-facing child is so great if the airbag restraint in the front outboard passenger the child restraint. deploys. seat, always move the seat as far back as When the passenger sensing system has it will go. It is better to secure the child turned off the front outboard passenger { Warning restraint in a rear seat. frontal airbag and knee airbag (if A child in a rear-facing child restraint can See Passenger Sensing System 0 44 for equipped), the OFF indicator on the be seriously injured or killed if the front additional information. passenger airbag status indicator should outboard passenger frontal airbag light and stay lit when you start the inflates. This is because the back of the If the child restraint uses a top tether, see vehicle. See Passenger Airbag Status 0 rear-facing child restraint would be very Lower Anchors and Tethers for Children Indicator 80. (Continued) (LATCH System) 0 54 for top tether anchor 2. Put the child restraint on the seat. locations. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Seats and Restraints 65 3. Pick up the latch plate, and run the lap and shoulder portions of the vehicle seat belt through or around the restraint. The child restraint instructions will show you how.

5. Pull the shoulder belt all the way out of 6. To tighten the belt, push down on the the retractor to set the lock. When the child restraint, pull the shoulder portion retractor lock is set, the belt can be of the belt to tighten the lap portion of tightened but not pulled out of the the belt, and feed the shoulder belt back retractor. into the retractor. When installing a forward-facing child restraint, it may be 4. Push the latch plate into the buckle until helpful to use your knee to push down it clicks. on the child restraint as you tighten Position the release button on the the belt. buckle, away from the child restraint, so Try to pull the belt out of the retractor that the seat belt could be quickly to make sure the retractor is locked. unbuckled if necessary. If the retractor is not locked, repeat Steps 5 and 6. 7. Before placing a child in the child restraint, make sure it is securely held in place. To check, grasp the child restraint at the seat belt path and attempt to Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

66 Seats and Restraints move it side to side and back and forth. When the child restraint is properly installed, there should be no more than 2.5 cm (1 in) of movement. If the airbag or airbags are off, the OFF indicator in the passenger airbag status indicator will come on and stay on when the vehicle is started. If a child restraint has been installed and the ON indicator is lit, see “If the On Indicator Is Lit for a Child Restraint” under Passenger Sensing System 0 44. To remove the child restraint, unbuckle the vehicle seat belt and let it return to the stowed position. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Storage 67 Storage Storage Compartments Storage Compartments { Warning Storage Compartments ...... 67 Do not store heavy or sharp objects in Instrument Panel Storage ...... 67 storage compartments. In a crash, these Glove Box ...... 67 objects may cause the cover to open and Cupholders ...... 68 could result in injury. Underseat Storage ...... 68 Center Console Storage ...... 68 Instrument Panel Storage Additional Storage Features Cargo Cover ...... 69 Cargo Management System ...... 69 Pull up on the handle to open. Convenience Net ...... 70 Roof Rack System Glove Box Roof Rack System ...... 70 Lift up on the glove box lever to open it.

Pull the handle to open. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

68 Storage Cupholders Underseat Storage Center Console Storage

If equipped, pull the rear seat armrest down If equipped, there is storage under the front For vehicles with center console storage, to access. passenger seat. Lift the end of the tray and press the button and slide rearward to open. pull it forward to open. Push it in toward the seat to close. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Storage 69 Additional Storage Features Cargo Cover

{ Warning An unsecured cargo cover could strike people in a sudden stop or turn, or in a crash. Store the cargo cover securely or remove it from the vehicle.

{ Warning If equipped, use the cargo cover to cover Pull the strap to lift. Do not place objects on the cargo cover. items in the rear of the vehicle. Sudden stops or turns can cause objects To install, hang the loops on the liftgate to be thrown in the vehicle. You or anchors. others could be injured. Cargo Management System This vehicle has a cargo management system in the rear.

Fold the load floor. Place the hook from the load floor inside the hook on the side trim. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

70 Storage Convenience Net center of gravity higher. Avoid high speeds, Warning (Continued) sudden starts, sharp turns, sudden braking, and this could cause a collision and or abrupt maneuvers; otherwise it may damage the vehicle. Never carry result in loss of control. If driving for a long something longer or wider than the roof distance, on rough roads, or at high speeds, rack on top of the vehicle unless using a occasionally stop the vehicle to make sure GM certified accessory carrier. the cargo remains in its place. Do not exceed the maximum vehicle capacity when For vehicles with a roof rack, the rack can be loading the vehicle. used to load items. For roof racks that do See Vehicle Load Limits 0 170. not have crossrails included, GM Certified crossrails can be purchased as an accessory. See your dealer for additional information.

The vehicle may have a convenience net. Caution Loading cargo on the roof rack that The net is used to store small loads and should not be used for heavy loads. weighs more than 75 kg (165 lb) or hangs over the rear or sides of the vehicle may damage the vehicle. Do not load cargo Roof Rack System exceeding 75 kg (165 lbs) and always load cargo so that it rests evenly between the { Warning crossrails and does not block the vehicle If something is carried on top of the lamps or windows. Fasten the cargo vehicle that is longer or wider than the securely. roof rack — like paneling, plywood, or a mattress — the wind can catch it while To prevent damage or loss of cargo when the vehicle is being driven. The item driving, check to make sure crossrails and being carried could be violently torn off, cargo are securely fastened. Loading cargo (Continued) on the roof rack will make the vehicle’s Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Instruments and Controls 71 Antilock Brake System (ABS) Warning Controls Instruments and Controls Light ...... 83 Lane Departure Warning (LDW) Light . . . 83 Steering Wheel Adjustment Controls Vehicle Ahead Indicator ...... 83 Steering Wheel Adjustment ...... 71 Traction Off Light ...... 83 Steering Wheel Controls ...... 72 StabiliTrak OFF Light ...... 84 Horn ...... 72 Traction Control System (TCS)/StabiliTrak Windshield Wiper/Washer ...... 72 Light ...... 84 Rear Window Wiper/Washer ...... 73 Tire Pressure Light ...... 84 Compass ...... 74 Engine Oil Pressure Light ...... 85 Clock ...... 75 Low Fuel Warning Light ...... 85 Power Outlets ...... 75 Immobilizer Light ...... 85 Warning Lights, Gauges, and Indicators High-Beam On Light ...... 86 Warning Lights, Gauges, and Lamps On Reminder ...... 86 Indicators ...... 75 Cruise Control Light ...... 86 Instrument Cluster ...... 76 Door Ajar Light ...... 86 Speedometer ...... 77 Information Displays To adjust the steering wheel: Odometer ...... 77 Driver Information Center (DIC) ...... 86 Trip Odometer ...... 77 1. Pull the lever down. Tachometer ...... 77 Vehicle Messages 2. Move the steering wheel up or down. Fuel Gauge ...... 77 Vehicle Messages ...... 88 3. Pull or push the steering wheel closer or Engine Coolant Temperature Gauge . . . . 78 Engine Power Messages ...... 89 away from you. Seat Belt Reminders ...... 79 Vehicle Speed Messages ...... 89 4. Lift the lever up to lock the steering Airbag Readiness Light ...... 79 wheel in place. Passenger Airbag Status Indicator ...... 80 Vehicle Personalization Charging System Light ...... 80 Vehicle Personalization (8 Inch Do not adjust the steering wheel while Malfunction Indicator Lamp (Check Screen) ...... 89 driving. Engine Light) ...... 81 Vehicle Personalization (7 Inch Brake System Warning Light ...... 82 Screen) ...... 94 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

72 Instruments and Controls Steering Wheel Controls washer had been activated. See Washer Fluid 0 216 for information on filling the The infotainment system can be operated windshield washer fluid reservoir. by using the steering wheel controls. See Steering Wheel Controls 0 106. Wipe Parking If the ignition is turned off while the wipers Horn are on LO, HI, or INT, they will a INT : Use this setting for intermittent wipes immediately stop. Press on the steering wheel pad to or Rainsense™, if equipped. For intermittent sound the horn. wipes, move the windshield wiper lever to If the windshield wiper lever is then moved to OFF before the driver door is opened or INT. Turn the x INT band up for more Windshield Wiper/Washer within 10 minutes, the wipers will restart frequent wipes or down for less frequent and move to the base of the windshield. wipes. If the ignition is turned off while the wipers If equipped with Rainsense wipes, see are performing wipes due to windshield “Rainsense” later in this section. washing or Rainsense wipes, the wipers OFF : Use to turn the wipers off. continue to run until they reach the base of the windshield. 1X : For a single wipe, briefly move the wiper lever down. For several wipes, hold The windshield wiper/washer lever is on the { Warning right side of the steering column. the wiper lever down. In freezing weather, do not use the b : Pull the windshield wiper lever toward Move the lever to one of the following washer until the windshield is warmed. positions: you to spray windshield washer fluid and activate the wipers. The wipers will continue Otherwise the washer fluid can form ice HI : Use for fast wipes. until the lever is released or the maximum on the windshield, blocking your vision. LO : Use for slow wipes. wash time is reached. When the windshield wiper lever is released, additional wipes may occur depending on how long the windshield Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Instruments and Controls 73 INT : When enabled, move the windshield Rear Window Wiper/Washer { Warning wiper lever to INT. Turn the x INT band The rear wiper/washer controls are on the Before driving the vehicle, always clear on the wiper lever to adjust the sensitivity. end of the windshield wiper lever. snow and ice from the hood, windshield, roof, and rear of the vehicle, including all lamps and windows. Reduced visibility from snow and ice buildup could lead to a crash.

Clear snow and ice from the wiper blades before using them. If frozen to the . Turn the band up for more sensitivity to ON : Press the upper portion of the button windshield, carefully loosen or thaw them. moisture. for continuous rear window wipes. Damaged wiper blades should be replaced. . Turn the band down for less sensitivity to See Wiper Blade Replacement 0 220. moisture. OFF : The rear wiper turns off when the button is returned to the middle position. Heavy snow or ice can overload the wiper . Move the windshield wiper lever out of motor. A circuit breaker will stop the motor the INT position to deactivate Rainsense. INT : Press the lower portion of the button until it cools down. Wiper Arm Assembly Protection for rear intermittent wipes. Rainsense™ When using an automatic car wash, move m= REAR : Push the windshield wiper lever the windshield wiper lever to OFF. This forward to spray washer fluid on the rear If equipped with Rainsense, a sensor near disables the automatic Rainsense windshield window. The lever returns to its starting the top center of the windshield detects the wipers and/or manual windshield wipers. position when released. amount of water on the windshield and controls the frequency of the windshield With Rainsense, if the transmission is in Rear Wiper Arm Assembly Protection wiper. N (Neutral) and the vehicle speed is very When using an automatic car wash, move slow, the wipers will automatically stop at Keep the sensor free from debris to allow the rear wiper control to OFF to disable the the base of the windshield. for best system performance. rear wiper. In some vehicles, if the The wiper operations return to normal when transmission is in N (Neutral) and the the transmission is no longer in N (Neutral) or the vehicle speed has increased. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

74 Instruments and Controls vehicle speed is very slow, the rear wiper Compass will automatically park under the rear spoiler. The vehicle may have a compass display in the Driver Information Center (DIC). The wiper operations return to normal when the transmission is no longer in N (Neutral) Setting the Compass Zone or the vehicle speed has increased. Under certain circumstances, such as during Reverse Gear Wipes a long trip or moving to a new area, the If the rear wiper control is off, the rear compass zone will need to be reset. If the wiper will automatically operate compass is not set to the correct zone, it continuously when the shift lever is in may give false readings. The compass zone R (Reverse), and the front windshield wiper should be set to the area in which the is performing low or high speed wipes. vehicle is currently traveling. 3. Find the vehicle's current location and If the rear wiper control is off, the shift Use the DIC buttons to set the zone number on the map. Zones 1 lever is in R (Reverse), and the front compass zone: through 15 are available. windshield wiper is performing interval 1. While the vehicle is in P (Park), press the wipes, then the rear wiper automatically MENU button to display the DIC menu. 4. Use w x to change to the correct zone performs interval wipes. number. 2. Press and hold SET/CLR while the Set This feature can be changed. See Vehicle Area display is active. 5. Press SET/CLR to confirm the setting. 0 Personalization (8 Inch Screen) 89 or The compass system is designed to operate 0 Vehicle Personalization (7 Inch Screen) 94. for a certain number of miles or degrees of The windshield washer reservoir is used for turn before needing a signal from the GPS the windshield and the rear window. Check satellites. When the compass display shows the fluid level in the reservoir if either CAL, drive the vehicle for a short distance in washer is not working. See Washer Fluid an open area where it can receive a GPS 0 216. signal. The compass system will automatically determine when a GPS signal is restored and provide a heading again. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Instruments and Controls 75 Clock An indicator light on the outlet turns on to . Other equipment requiring an extremely show it is in use. The light comes on when stable power supply, such as Set the time and date using the the ignition is on and equipment requiring microcomputer-controlled electric blankets infotainment system. See "Time / Date" less than 150 watts is plugged into the and touch sensor lamps 0 under Settings (8 Inch Screen) 129 or outlet, and no system fault is detected. . Medical equipment Settings (7 Inch Screen) 0 154. The indicator light does not come on when Power Outlets the ignition is off or if the equipment is not Warning Lights, Gauges, and fully seated into the outlet. Power Outlet 110/120-Volt Alternating Indicators If equipment is connected using more than Current 150 watts or a system fault is detected, a Warning lights and gauges can signal that If equipped, this power outlet is on the rear protection circuit shuts off the power supply something is wrong before it becomes of the center console. It can be used to plug and the indicator light turns off. To reset serious enough to cause an expensive repair in electrical equipment that uses a the circuit, unplug the item and plug it back or replacement. Paying attention to the maximum limit of 150 watts. in or turn the Retained Accessory Power warning lights and gauges could prevent (RAP) off and then back on. See Retained injury. Accessory Power (RAP) 0 178. The power Some warning lights come on briefly when restarts when equipment using 150 watts or the engine is started to indicate they are less is plugged into the outlet and a system working. When one of the warning lights fault is not detected. comes on and stays on while driving, The power outlet is not designed for and or when one of the gauges shows there may not work properly, if any of the may be a problem, check the section that following are plugged in: explains what to do. Waiting to do repairs can be costly and even dangerous. . Equipment with high initial peak wattage, such as compressor-driven refrigerators and electric power tools Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

76 Instruments and Controls Instrument Cluster Cluster Menu There is an interactive display area in the center of the instrument cluster.

Use the controls to open and scroll through the different items and displays. 1. SET/CLR : Press to set or clear the menu item when it is displayed. 2. \ : Turn the band to scroll through the menu items. 3. MENU: Press to access the cluster applications. This button is also used to English Shown, Metric Similar return to or exit the last screen displayed on the DIC. 1. Tachometer 0 77 4. Speedometer 0 77 Press MENU to access the cluster 2. Fuel Gauge 0 77 5. Driver Information Center (DIC) 0 86 applications. Use \ to scroll through the 3. Engine Coolant Temperature Gauge list of available applications. Not all 0 78 applications will be available on all vehicles. . Info app. This is where you can view the selected Driver Information Center (DIC) displays. See Driver Information Center (DIC) 0 86. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Instruments and Controls 77 . Navigation Speedometer Caution . Options The speedometer shows the vehicle speed in If the engine is operated with the rpm in Navigation kilometers per hour (km/h) and miles per the warning area at the high end of the Press SET/CLR to select the Navigation app. hour (mph). tachometer, the vehicle could be Use \ to highlight available options. Odometer damaged, and the damage would not be If there is no active route, you can resume covered by the vehicle warranty. Do not the last route and turn the voice prompts The odometer shows how far the vehicle has operate the engine with the rpm in the on/off. If there is an active route, press SET/ been driven, in either kilometers or miles. warning area. CLR to cancel route guidance or turn the voice prompts on/off. Trip Odometer Fuel Gauge Options The trip odometer shows how far the vehicle has been driven since the trip Press SET/CLR to select the Options app. Use odometer was last reset. \ to scroll through the items in the Options menu. The trip odometer is accessed and reset through the Driver Information Center (DIC). Unit : Press SET/CLR while Unit is displayed See Driver Information Center (DIC) 0 86. to enter the Units menu. Choose U.S. or metric units by pressing SET/CLR while the Tachometer desired item is highlighted. The tachometer displays the engine speed in Info Pages : Press SET/CLR while Info Pages revolutions per minute (rpm). is displayed to enter the Info Pages menu. When the engine is on, the tachometer will Press SET/CLR to edit the list of info apps indicate the engine’s revolutions per minute displayed. See Driver Information Center (rpm). The tachometer may vary by several Metric (DIC) 0 86. hundred rpm’s, during Auto Stop mode, when the engine is shutting off and restarting. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

78 Instruments and Controls full, but it actually took a little more or less than half the tank's capacity to fill the tank. . The gauge moves a little while turning a corner or speeding up. . The gauge takes a few seconds to stabilize after the ignition is turned on, and goes back to empty when the ignition is turned off. Engine Coolant Temperature Gauge English English When the ignition is on, the fuel gauge This gauge shows the engine coolant indicates about how much fuel is left in temperature. the tank. If the pointer moves toward the warning There is an arrow near the fuel gauge area at the high end of the gauge, the pointing to the side of the vehicle the fuel engine is too hot. door is on. This reading indicates the same thing as the When the indicator nears empty, the low warning light. It means that the engine fuel light comes on. There still is a little fuel coolant has overheated. If the vehicle has left, but the vehicle should be refueled soon. been operating under normal driving Here are three things that some owners ask conditions, pull off the road, stop the vehicle, and turn off the engine as soon as about. None of these show a problem with Metric 0 the fuel gauge: possible. See Engine Overheating 215. . It takes a little more or less fuel to fill up than the gauge indicated. For example, the gauge indicated the tank was half Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Instruments and Controls 79 Seat Belt Reminders the pretensioners, the airbag modules, the wiring, and the crash sensing and diagnostic Driver Seat Belt Reminder Light module. For more information on the airbag 0 There is a driver seat belt reminder light on system, see Airbag System 38. the instrument cluster.

When the vehicle is started, this light flashes and a chime may come on to remind in front of passenger to fasten the seat belt. Then the light stays on solid until the belt is buckled. This cycle may continue several The airbag readiness light comes on for times if the passenger remains or becomes several seconds when the vehicle is started. When the vehicle is started, this light unbuckled while the vehicle is moving. flashes and a chime may come on to remind If the light does not come on then, have it If the passenger seat belt is buckled, neither the driver to fasten the seat belt. Then the fixed immediately. the chime nor the light comes on. light stays on solid until the belt is buckled. This cycle may continue several times if the The front passenger seat belt reminder light { Warning driver remains or becomes unbuckled while and chime may turn on if an object is put If the airbag readiness light stays on the vehicle is moving. on the seat such as a briefcase, handbag, after the vehicle is started or comes on grocery bag, laptop, or other electronic If the driver seat belt is buckled, neither the while driving, it means the airbag system device. To turn off the reminder light and/or chime nor the light comes on. might not be working properly. The chime, remove the object from the seat or airbags in the vehicle might not inflate in Front Passenger Seat Belt Reminder buckle the seat belt. a crash, or they could even inflate Light Airbag Readiness Light without a crash. To help avoid injury, The vehicle may have a front passenger seat have the vehicle serviced right away. belt reminder light near the passenger This light shows if there is an electrical airbag status indicator. problem with the airbag system. It is If there is a problem with the airbag located in the instrument cluster. The system, a Driver Information Center (DIC) system check includes the airbag sensor(s), message may also come on. the passenger sensing system (if equipped), Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

80 Instruments and Controls Passenger Airbag Status Indicator symbol to let you know the status of the front outboard passenger frontal airbag and Warning (Continued) The vehicle has a passenger sensing system. knee airbag (if equipped). away. See Airbag Readiness Light 0 79 See Passenger Sensing System 0 44 for for more information, including important important safety information. The If the word ON or the on symbol is lit on safety information. instrument panel has a passenger airbag the passenger airbag status indicator, it status indicator. means that the front outboard passenger frontal airbag and knee airbag (if equipped) Charging System Light are allowed to inflate. If the word OFF or the off symbol is lit on the passenger airbag status indicator, it means that the passenger sensing system has turned off the front outboard passenger frontal airbag and passenger knee airbag (if United States equipped). The charging system light comes on briefly If, after several seconds, both status when the ignition is turned on, but the indicator lights remain on, or if there are no engine is not running, as a check to show lights at all, there may be a problem with the light is working. It should go out when the lights or the passenger sensing system. the engine is started. See your dealer for service. If the light stays on, or comes on while { Warning driving, there may be a problem with the Canada electrical charging system. Have it checked If the airbag readiness light ever comes by your dealer. Driving while this light is on When the vehicle is started, the passenger on and stays on, it means that could drain the battery. airbag status indicator will light ON and OFF, something may be wrong with the airbag or the symbol for on and off, for several When this light comes on, or is flashing, the seconds as a system check. Then, after system. To help avoid injury to yourself Driver Information Center (DIC) also displays several seconds, the status indicator will or others, have the vehicle serviced right a message. If a short distance must be light either ON or OFF, or the on or off (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Instruments and Controls 81

driven with the light on, be sure to turn off Caution To help prevent damage, reduce vehicle all accessories, such as the radio and air speed and avoid hard accelerations and conditioner. If the vehicle is driven continually with uphill grades. this light on, the emission control system Malfunction Indicator Lamp If the light continues to flash, find a safe may not work as well, the fuel economy place to park. Turn the vehicle off and wait (Check Engine Light) may be lower, and the vehicle may not at least 10 seconds before restarting the run smoothly. This could lead to costly This light is part of the vehicle’s emission engine. If the light is still flashing, follow repairs that might not be covered by the control on-board diagnostic system. If this the previous guidelines and see your dealer light is on while the engine is running, a vehicle warranty. for service as soon as possible. malfunction has been detected and the If the light is on steady : A malfunction has vehicle may require service. The light should Caution been detected. Diagnosis and service may be come on to show that it is working when required. the ignition is in Service Mode. See Ignition Modifications to the engine, transmission, Positions 0 174. exhaust, intake, or fuel system, or the Check the following: use of replacement tires that do not . If equipped with capless fuel fill: If fuel meet the original tire specifications, can has been added to the vehicle using the cause this light to come on. This could capless funnel adapter, make sure that it lead to costly repairs not covered by the has been removed. See “Filling the Tank vehicle warranty. This could also affect with a Portable Gas Can” under Filling the 0 the vehicle’s ability to pass an Emissions Tank (Capless Fuel Fill) 197 or 0 Inspection/Maintenance test. See Filling the Tank (Capped Fuel Fill) 198. Malfunctions are often indicated by the Accessories and Modifications 0 202. The diagnostic system can detect if the system before any problem is noticeable. adapter has been left installed in the Being aware of the light and seeking service If the light is flashing : A malfunction has vehicle, allowing fuel to evaporate into promptly when it comes on may prevent been detected that could damage the the atmosphere. A few driving trips with damage. emission control system and increase vehicle the adapter removed may turn off the emissions. Diagnosis and service may be light. required. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

82 Instruments and Controls . If equipped with capped fuel fill: A loose The DLC is under the instrument panel to Brake System Warning Light or missing fuel cap may cause the light the left of the steering wheel. Connecting to come on. See Filling the Tank (Capless devices that are not used to perform an Fuel Fill) 0 197 or Emissions Inspection/Maintenance test or to Filling the Tank (Capped Fuel Fill) 0 198. service the vehicle may affect vehicle A few driving trips with the cap properly operation. See Add-On Electrical Equipment installed may turn the light off. 0 200. See your dealer if assistance is . Poor fuel quality can cause inefficient needed. Metric English engine operation and poor drivability, The vehicle may not pass inspection if: which may go away once the engine is . The light is on when the engine is This light should come on briefly when the warmed up. If this occurs, change the fuel running. vehicle is turned on. If it does not come on brand. It may require at least one full . The light does not come on when the then, have it fixed so it will be ready to tank of the proper fuel to turn the light warn you if there is a problem. off. See Recommended Fuel 0 196. ignition is in Service Mode. . Critical emission control systems have not When the vehicle is on, the brake system If the light remains on, see your dealer. been completely diagnosed. If this warning light also comes on when the Emissions Inspection and Maintenance happens, the vehicle would not be ready parking brake is set. The light stays on if Programs for inspection and might require the parking brake does not fully release. If it several days of routine driving before the stays on after the parking brake is fully If the vehicle requires an Emissions system is ready for inspection. This can released, there is a brake problem. Have the Inspection/Maintenance test, the test happen if the 12-volt battery has recently brake system inspected right away. equipment will likely connect to the been replaced or run down, or if the vehicle's Data Link Connector (DLC). If the light comes on while driving, pull off vehicle has been recently serviced. the road and stop carefully. The brake pedal See your dealer if the vehicle will not pass might be harder to push, or the brake pedal or cannot be made ready for the test. may go closer to the floor. It could take longer to stop. If the light is still on, have the vehicle towed for service. See Towing the Vehicle 0 255. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Instruments and Controls 83 If the ABS warning light stays on, or comes See Lane Departure Warning (LDW) 0 195. { Warning on again while driving, the vehicle needs The brake system might not be working service. A chime may also sound when the Vehicle Ahead Indicator properly if the brake system warning light stays on. light is on. Driving with the brake system If the ABS warning light is the only light on, warning light on can lead to a crash. the vehicle has regular brakes, but ABS is If the light is still on after the vehicle has not functioning. been pulled off the road and carefully If both the ABS warning light and the brake stopped, have the vehicle towed for system warning light are on, ABS is not service. functioning and there is a problem with the If equipped, this indicator will display green regular brakes. See your dealer for service. when a vehicle is detected ahead. Antilock Brake System (ABS) See Brake System Warning Light 0 82. See Forward Collision Alert (FCA) System Warning Light 0 192. Lane Departure Warning (LDW) Light Traction Off Light

This warning light should come on briefly when the vehicle is turned on. If the light does not come on, have it fixed so it will be This light is green if LDW is on and ready to This light comes on briefly while starting ready to warn if there is a problem. operate. the engine. If it does not, have the vehicle serviced by your dealer. If the system is If the light comes on while driving, safely This light changes to amber and flashes to stop as soon as it is possible and turn off working normally, the indicator light then indicate that the lane marking has been turns off. the vehicle. Then turn on the vehicle again crossed without using a turn signal in that to reset the system. direction. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

84 Instruments and Controls The traction off light comes on when the If StabiliTrak/ESC and TCS are off, the If the indicator/warning light is on and Traction Control System (TCS) has been system does not assist in controlling the flashing, the TCS and/or the StabiliTrak/ESC turned off by pressing and releasing the vehicle. Turn on the TCS and the StabiliTrak/ system is actively working. TCS/StabiliTrak/ESC button. ESC systems, and the warning light See Traction Control/Electronic Stability This light and the StabiliTrak/ESC OFF light turns off. Control 0 185. come on when StabiliTrak/Electronic Stability See Traction Control/Electronic Stability Control (ESC) is turned off. Control 0 185. Tire Pressure Light If the TCS is off, wheel spin is not limited. Traction Control System (TCS)/ Adjust driving accordingly. StabiliTrak Light See Traction Control/Electronic Stability Control 0 185. StabiliTrak OFF Light For vehicles with the Tire Pressure Monitor System (TPMS), this light comes on briefly when the engine is started. It provides The StabiliTrak/Electronic Stability Control information about tire pressures and (ESC) or Traction Control System (TCS) the TPMS. indicator/warning light comes on briefly When the Light Is On Steady when the engine is started. This light comes on briefly while starting This indicates that one or more of the tires the engine. If it does not, have the vehicle If the light does not come on, have the are significantly underinflated. vehicle serviced by your dealer. If the serviced by your dealer. A Driver Information Center (DIC) tire system is working normally, the indicator This light comes on when the StabiliTrak/ pressure message may also display. Stop as light turns off. Electronic Stability Control (ESC) system is soon as possible, and inflate the tires to the turned off. If StabiliTrak/ESC is off, the If the light is on and not flashing, the TCS, pressure value shown on the Tire and Traction Control System (TCS) is also off. and potentially the StabiliTrak/ESC system Loading Information label. See Tire Pressure have been disabled. 0 238. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Instruments and Controls 85 When the Light Flashes First and Then Is On It also comes on when the fuel gauge Steady indicator nears empty. The light turns off If the light flashes for about a minute and when fuel is added. If it does not, have the then stays on, there may be a problem with vehicle serviced. the TPMS. If the problem is not corrected, Immobilizer Light the light will come on at every ignition cycle. See Tire Pressure Monitor Operation This light should come on briefly as the 0 240. engine is started. If it does not come on, have the vehicle serviced by your dealer. Engine Oil Pressure Light If the light comes on and stays on, it means Caution that oil is not flowing through the engine properly. The vehicle could be low on oil Lack of proper engine oil maintenance and might have some other system The immobilizer light should come on briefly can damage the engine. Driving with the problem. See your dealer. as the engine is started. If it does not come engine oil low can also damage the on, have the vehicle serviced by your dealer. engine. The repairs would not be covered Low Fuel Warning Light If the system is working normally, the by the vehicle warranty. Check the oil indicator light turns off. level as soon as possible. Add oil if If the light stays on and the engine does required, but if the oil level is within the not start, there could be a problem with the operating range and the oil pressure is immobilizer system. See Immobilizer still low, have the vehicle serviced. Operation 0 19. Always follow the maintenance schedule for changing engine oil. A Low Fuel Warning Light near the fuel gauge comes on briefly when the ignition is turned on as a check to show it is working. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

86 Instruments and Controls High-Beam On Light Cruise Control Light Information Displays Driver Information Center (DIC) The Driver Information Center (DIC) displays information about the vehicle. It also displays warning messages if a system problem is detected. See Vehicle Messages 0 This light comes on when the high-beam For vehicles with cruise control, the cruise 88. All messages appear in the DIC display headlamps are in use. control light is white when the cruise in the center of the instrument cluster. See Headlamp High/Low-Beam Changer control is on and ready, and turns green The vehicle may also have features that can 0 97. when the cruise control is set and active. be customized through the controls on the radio. See Vehicle Personalization (8 Inch The light turns off when the cruise control is 0 Lamps On Reminder turned off. See Cruise Control 0 186. Screen) 89 or Vehicle Personalization (7 Inch Screen) 0 94. Door Ajar Light DIC Operation and Displays The DIC has different displays which can be accessed by using the DIC buttons on the turn signal lever. The DIC displays trip, fuel, and vehicle system information, and This light comes on when the exterior lamps warning messages if a system problem is are in use, except when only the Daytime detected. Running Lamps (DRL) are active. See Exterior This light comes on when a door is open or The bottom of the DIC display shows the 0 Lamp Controls 97. not securely latched. Before driving, check position of the shift lever and the odometer. that all doors are properly closed. It may also show the direction the vehicle is driving. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Instruments and Controls 87 In cold weather the DIC display may change 2. Use \ to scroll to the Options menu Digital Speedometer slowly. This is normal and will move more and press SET/CLR. The speedometer shows how fast the quickly as the vehicle's interior temperature vehicle is moving in either kilometers per rises. 3. Use \ to choose the Info pages. Press SET/CLR to select. hour (km/h) or miles per hour (mph). The speedometer cannot be reset. 4. Select Edit List. Trip A or Trip B, Average Fuel Economy 5. Use \ to move through the list of possible information displays. Displays the current distance traveled, in either kilometers (km) or miles (mi), from 6. Press SET/CLR while an item is the last reset for the trip odometer. The trip highlighted to select or deselect that odometer can be reset to zero by pressing item. When an item is selected, a Use the controls to open and scroll through and holding the reset stem in the cluster checkmark will appear next to it. the different items and displays. while the trip odometer display is showing. 7. To exit, scroll to Exit and select. SET/CLR : Press to set or clear the menu Also displays the approximate average liters item displayed. DIC Menu Items per 100 kilometers (L/100 km) or miles per Press MENU on the turn signal lever until gallon (mpg). This number is based on the \ : Turn the band to scroll through the number of L/100 km (mpg) recorded since items in each menu. the Info menu is displayed. Use \ scroll the last time this menu item was reset. This MENU : Press to display the Trip/Fuel Menu through the menu items. Not all items are number reflects only the approximate and the Vehicle Information Menu. This available on every vehicle. average fuel economy that the vehicle has button is also used to return to or exit the . Digital Speedometer right now, and will change as driving last screen displayed on the DIC. . Trip A or B, Average Fuel Economy conditions change. The average fuel economy can be reset by pressing SET/CLR DIC Info Page Options . Fuel Range . Oil Life while the Average Fuel Economy display is The info pages on the DIC can be turned on showing. . Tire Pressure or off through the Options app. . Fuel Economy Fuel Range 1. Press MENU to access the cluster This display shows the approximate distance applications. the vehicle can be driven without refueling. The fuel range estimate is based on an Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

88 Instruments and Controls average of the vehicle’s fuel economy over Tire Pressure running average and how well recent driving recent driving history and the amount of The display will show a vehicle with the compares to the best that has been fuel remaining in the fuel tank. Fuel range approximate pressures of all four tires. Tire achieved for the selected distance. cannot be reset. pressure is displayed in either Compass Oil Life kilopascal (kPa) or pounds per square inch (psi). See Tire Pressure Monitor System The vehicle has a compass display in the This display shows an estimate of the oil's 0 0 239 and DIC. See Compass 74 for more remaining useful life. If OIL LIFE 99% 0 information. REMAINING is displayed, that means 99% of Tire Pressure Monitor Operation 240 for more information. the current oil life remains. Vehicle Messages When the remaining oil life is low, the Fuel Economy CHANGE ENGINE OIL SOON message will The center displays the approximate Messages displayed on the DIC indicate the appear on the display. The oil should be instantaneous fuel economy as a number status of the vehicle or some action that changed as soon as possible. See Engine Oil and bar graph. Displayed above the bar may be needed to correct a condition. 0 208. In addition to the Engine Oil Life graph is a running average of fuel economy Multiple messages may appear one after System monitoring the oil life, additional for the most recently travelled selected another. maintenance is recommended in the distance. Displayed below the bar graph is The messages that do not require Maintenance Schedule in this manual. See the best average fuel economy that has immediate action can be acknowledged and Maintenance Schedule 0 267 for more been achieved for the selected distance. The cleared by pressing SET/CLR. The messages information. selected distance is displayed at the top of that require immediate action cannot be Remember, the Oil Life display must be the page as “last xxx mi/km”. cleared until that action is performed. reset after each oil change. It will not reset Press SET/CLR to select the distance or reset All messages should be taken seriously; itself. Also, be careful not to reset the Oil best value. clearing the message does not correct the Life display accidentally at any time other Hold SET/CLR to reset the best average fuel problem. than when the oil has just been changed. economy. After reset, the best value It cannot be reset accurately until the next If a SERVICE message appears, see your displays until the selected distance has been dealer. oil change. To reset the Engine Oil Life travelled. The display provides information System, press SET/CLR while the Remaining on how current driving behavior affects the Oil Life display is active. See Engine Oil Life System 0 210. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Instruments and Controls 89 Follow the instructions given in the performance, proceed to your destination. Vehicle Personalization messages. The system displays messages Under certain conditions the performance regarding the following topics: may be reduced the next time the vehicle is Vehicle Personalization (8 Inch . Service Messages driven. The vehicle may be driven while this Screen) . Fluid Levels message is on, but maximum acceleration and speed may be reduced. Anytime this . Vehicle Security Use the audio system controls to access the message stays on, or displays repeatedly, personalization menus for customizing . Brakes the vehicle should be taken to your dealer vehicle features. . Ride Control Systems for service as soon as possible. To see if your vehicle has the 8 inch screen, . Driver Assistance Systems Under certain operating conditions, see Overview (8 Inch Screen) 0 105. . Cruise Control propulsion will be disabled. Try restarting The following are all possible personalization . Lighting and Bulb Replacement after the ignition has been off for 30 seconds. features. Depending on the vehicle, some . Wiper/Washer Systems may not be available. . Doors and Windows Vehicle Speed Messages To access the personalization menus: . Seat Belts 1. Touch SETTINGS on the Home Page of . Airbag Systems SPEED LIMITED TO XXX KM/H (MPH) the infotainment display. . Engine and Transmission This message shows that the vehicle speed has been limited to the speed displayed. The 2. Touch the desired feature to display a . Tire Pressure list of available options. . Battery limited speed is a protection for various propulsion and vehicle systems, such as 3. Touch to select the desired feature Engine Power Messages lubrication, brakes, thermal, suspension, setting. Teen Driver if equipped, or tires. 4. Press BACK on the center stack or touch ENGINE POWER IS REDUCED S on the infotainment display to return This message displays when the vehicle's to the previous menu or exit. propulsion power is reduced. A reduction in propulsion power can affect the vehicle's ability to accelerate. If this message is on, but there is no observed reduction in Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

90 Instruments and Controls Personalization Menus Rear Seat Reminder Collision/Detection Systems The following list of features may be This allows for a chime and a message when Select and the following may be displayed: available: the rear door has been opened before or . Rear Cross Traffic Alert . Time and Date during operation of the vehicle. . Side Blind Zone Alert . Rear Seat Reminder Select Off or On. Rear Cross Traffic Alert . Language Language Select Off or On. See Rear Vision Camera . Valet Mode (RVC) 0 190. . Radio Select Language, then select from the available language(s). Side Blind Zone Alert . Vehicle . Bluetooth Valet Mode Select Off or On. See Side Blind Zone Alert (SBZA) 0 194. . Apple CarPlay To turn Valet Mode on and off, see “Valet . Android Auto Mode” in Settings (8 Inch Screen) 0 129. Comfort and Convenience . Voice Radio Select and the following may be displayed: . Display To manage the radio features, see “Radio” in . Chime Volume . Rear Camera Settings (8 Inch Screen) 0 129. . Auto Wipe in Reverse Gear . Return to Factory Settings Chime Volume . Software Information Vehicle . Wi-Fi Select and the following may be displayed: This allows the selection of the chime volume level. Each menu is detailed in the following . Collision/Detection Systems information. . Comfort and Convenience Touch + or − to adjust the volume. Auto Wipe in Reverse Gear Time and Date . Lighting . Power Door Locks When on and the front wiper is on, the rear Manually set the time and date. See "Time / 0 . Remote Lock, Unlock, Start wiper will automatically activate when the Date" under Settings (8 Inch Screen) 129. vehicle is shifted to R (Reverse). Select Off or On. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Instruments and Controls 91 Lighting Unlocked Door Anti Lock Out Remote Unlock Light Feedback Select and the following may be displayed: When on, this feature will keep the driver When on, the exterior lamps will flash when . Vehicle Locator Lights door from locking when the door is open. unlocking the vehicle with the RKE If Off is selected, the Delayed Door Lock transmitter. . Exit Lighting menu will be available. Select Off or Flash Lights. Vehicle Locator Lights Select Off or On. Remote Lock Feedback This feature will flash the exterior lamps Auto Door Unlock when K on the Remote Keyless Entry (RKE) This allows selection of what type of transmitter is pressed to locate the vehicle. This allows selection of which of the doors feedback is given when locking the vehicle will automatically unlock when the vehicle is with the RKE transmitter. Select Off or On. shifted into P (Park). Select Off, Lights and Horn, Lights Only, Exit Lighting Select Off, All Doors, or Driver Door. or Horn Only. This allows the selection of how long the Delayed Door Lock Remote Door Unlock exterior lamps stay on when leaving the vehicle when it is dark outside. When on, this feature will delay the locking This allows selection of which doors will of the doors. unlock when pressing K on the RKE Select Off, 30 Seconds, 60 Seconds, transmitter. or 120 Seconds. Select Off or On. Remote Lock, Unlock, and Start When set to Driver Door, the driver door Power Door Locks will unlock the first time K is pressed and Select and the following may be displayed: Select and the following may be displayed: all doors will unlock when K is pressed a . Unlocked Door Anti Lock Out . Remote Unlock Light Feedback second time. When set to All Doors, all of . Auto Door Unlock . Remote Lock Feedback the doors will unlock at the first press of K. . Remote Door Unlock . Delayed Door Lock Select All Doors or Driver Door. . Passive Door Unlock . Passive Door Lock . Remote Left in Vehicle Alert Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

92 Instruments and Controls Passive Door Unlock Pair New Device Apple CarPlay This allows the selection of what doors will Select to pair a new device. See Bluetooth Select and the following may display: 0 unlock when using the button on the driver (Overview for 8 Inch Screen) 123 or . Apple CarPlay door to unlock the vehicle. Bluetooth (Pairing and Using the Phone for 8 0 . Manage Apple CarPlay Devices Select All Doors or Driver Door. Inch Screen) 123 or Bluetooth (Voice Recognition for 8 Inch Apple CarPlay Passive Door Lock 0 Screen) 126. This feature allows Apple devices to be This allows passive locking to be turned on Device Management connected to the infotainment system or off and selects feedback. See Remote through a USB port. Keyless Entry (RKE) System Operation 0 7. Select to connect to a different phone source, disconnect a phone, or delete a Select Off or On. Select Off, On with Horn Chirp, or On. phone. Manage Apple CarPlay Devices Remote Left in Vehicle Alert Ringtones Select to manage Apple devices. Apple This feature sounds an alert when the RKE Touch to change the ring tone for the CarPlay must be on for this feature to be transmitter is left in the vehicle. This menu specific phone. The phone does not need to accessed. also enables Remote No Longer in Vehicle be connected to change the ring tone. Alert. Android Auto Voice Mail Numbers Select Off or On. Select and the following may display: This feature displays the voice mail number . Android Auto Bluetooth for all connected phones. To change the voice mail number, touch the edit icon. Type . Manage Android Auto Devices Select and the following may be displayed: a new number, then touch SAVE. Android Auto . Pair New Device Text Message Alerts This feature allows Android devices to be . Device Management connected to the infotainment system This allows the feature to be turned on . Ringtones through a USB port. or off. . Voice Mail Numbers Select Off or On. . Text Message Alerts Select Off or On. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Instruments and Controls 93 Manage Android Auto Devices Display “What Can I Say?” Tips Rear Park Assist Symbols Select to manage Android devices. Android This feature gives tips on what to say when Select to turn Off or On. Auto must be on for this feature to be using voice recognition. Return to Factory Settings accessed. Select Off or On. Select and the following may be displayed: Voice Display . Restore Vehicle Settings Select and the following may be displayed: Select and the following may be displayed: . Clear All Private Data . Confidence Threshold . Calibrate Touchscreen . Restore Radio Settings . Prompt Length . Turn Display Off Restore Vehicle Settings . Audio Feedback Speed Calibrate Touchscreen . Display “What Can I Say?” Tips This allows selection of restoring vehicle Select to calibrate the touchscreen, then settings. Confidence Threshold follow the prompts. Select Restore or Cancel. This feature allows the adjustment of the Turn Display Off sensitivity of the speech recognition system. Clear All Private Data Select to turn the display off. Touch Select Confirm More or Confirm Less. This allows selection to clear all private anywhere on the infotainment display or information from the vehicle. Prompt Length press any infotainment controls on the Select Delete or Cancel. This feature adjusts the voice prompt length. center stack to turn the display on. Restore Radio Settings Select Short or Long. Rear Camera This allows selection to restore radio Audio Feedback Speed Select and the following may be displayed: settings. . Guidance Lines This feature adjusts the audio feedback Select Restore or Cancel. speed. . Rear Park Assist Symbols Software Information Select Slow, Medium, or Fast. Guidance Lines Select to turn Off or On. See Rear Vision Select to view or update the infotainment Camera (RVC) 0 190. system current software information. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

94 Instruments and Controls Wi-Fi 2. Touch Vehicle to display a list of Side Blind Zone Alert available options. Select and the following may display: Select Off or On. See Side Blind Zone Alert 3. Touch to select the desired feature 0 . Wi-Fi (SBZA) 194. setting. . Manage Wi-Fi Networks Comfort and Convenience 4. Touch 9 or R to turn a feature off or on. Wi-Fi Touch and the following may display: 5. Touch z to go to the top level of the This feature allows Wi-Fi networks to be . Chime Volume Settings menu. turned off or on. . Auto Wipe in Reverse Gear The menu may contain the following: Select Off or On. Chime Volume Manage Wi-Fi Networks Rear Seat Reminder This determines the chime volume level. Select to manage Wi-Fi networks. Wi-Fi must This allows for a chime and a message when Touch the controls on the infotainment be on for this feature to be accessed. the rear door has been opened before or display to adjust the volume. during operation of the vehicle. Auto Wipe in Reverse Gear Vehicle Personalization (7 Inch Touch Off or On. Screen) When on and the front wiper is on, the rear Collision/Detection Systems wiper will automatically activate when the The following are all possible vehicle vehicle is shifted to R (Reverse). personalization features. Depending on the Touch and the following may display: vehicle, some may not be available. . Rear Cross Traffic Alert Touch Off or On. To see if your vehicle has the 7 inch screen, . Side Blind Zone Alert Lighting see Overview (7 Inch Screen) 0 138. Rear Cross Traffic Alert Touch and the following may display: For System and Apps features and functions, This allows the Rear Cross Traffic Alert . Vehicle Locator Lights see Settings (7 Inch Screen) 0 154. feature to be turned on or off. See Rear 0 . Exit Lighting To access the vehicle personalization menu: Vision Camera (RVC) 190. 1. Touch the Settings icon on the Home Touch Off or On. Page of the infotainment display. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Instruments and Controls 95 Vehicle Locator Lights Auto Door Unlock Remote Lock Feedback This feature will flash the exterior lamps and This allows selection of which of the doors This allows selection of what type of allows some of the exterior lamps and most will automatically unlock when the vehicle is feedback is given when locking the vehicle of the interior lamps to turn on briefly shifted into P (Park). with the RKE transmitter. when K on the Remote Keyless Entry (RKE) Touch Off, All Doors, or Driver Door. Touch Off, Lights and Horn, Lights Only, transmitter is pressed to locate the vehicle. Delayed Door Lock or Horn Only. Touch Off or On. When on, this feature will delay the locking Remote Door Unlock Exit Lighting of the doors. To override the delay, press This allows selection of which doors will This allows the selection of how long the the power door lock switch on the door. unlock when pressing K on the RKE exterior lamps stay on when leaving the Touch Off or On. transmitter. vehicle when it is dark outside. Remote Lock, Unlock, and Start Touch All Doors or Driver Door. Touch Off, 30 Seconds, 60 Seconds, Passive Door Unlock or 120 Seconds. Touch and the following may display: . Remote Unlock Light Feedback This allows the selection of what doors will Power Door Locks unlock when using the button on the driver . Remote Lock Feedback door to unlock the vehicle. Touch and the following may display: . Remote Door Unlock . Open Door Anti Lockout . Passive Door Unlock Touch All Doors or Driver Door Only. . Auto Door Unlock . Passive Door Lock Passive Door Lock . Delayed Door Lock . Remote Left in Vehicle Alert This allows passive locking to be turned on Open Door Anti Lock Out Remote Unlock Light Feedback or off and selects feedback. See Remote Keyless Entry (RKE) System Operation 0 7. When on, this feature will keep the driver When on, the exterior lamps will flash when door from locking when the door is open. unlocking the vehicle with the RKE Touch Off, On with Horn Chirp, or On. If Off is selected, the Delayed Door Lock transmitter. menu will be available. Touch Off or Flash Lights. Touch Off or On. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

96 Instruments and Controls Remote Left in Vehicle Alert This feature sounds an alert when the RKE transmitter is left in the vehicle. This menu also enables the Remote No Longer In Vehicle Alert. Touch Off or On. Valet Mode This will lock the infotainment system and steering wheel controls. It may also limit access to vehicle storage locations, if equipped. To enable valet mode: 1. Enter a four-digit code on the keypad. 2. Select Enter to go to the confirmation screen. 3. Re-enter the four-digit code. Touch Lock or Unlock to lock or unlock the system. Touch Back to go back to the previous menu. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Lighting 97 Lighting Exterior Lighting 5 : Turns on the headlamps together with the parking lamps and instrument panel Exterior Lighting Exterior Lamp Controls lights. A warning chime sounds if the driver door is opened when the ignition is off and Exterior Lamp Controls ...... 97 the headlamps are on. Headlamp High/Low-Beam Changer . . . . 97 Flash-to-Pass ...... 98 Headlamp High/Low-Beam Daytime Running Lamps (DRL) ...... 98 Automatic Headlamp System ...... 98 Changer Hazard Warning Flashers ...... 99 Turn and Lane-Change Signals ...... 99 Interior Lighting Instrument Panel Illumination Control ...... 100 The exterior lamp control is on the Courtesy Lamps ...... 100 instrument panel to the left of the steering Dome Lamps ...... 100 column. Reading Lamps ...... 101 There are four positions: Lighting Features O : Turns the exterior lamps off and 3 : Push the turn signal lever away from Entry Lighting ...... 101 deactivates the AUTO mode. Turn O again you and release, to turn the high beams on. Exit Lighting ...... 101 to reactivate the AUTO mode. Battery Load Management ...... 101 To return to low beams, push the lever Battery Power Protection ...... 102 In Canada, the headlamps will automatically again or pull it toward you and release. Exterior Lighting Battery Saver ...... 102 reactivate when the vehicle is shifted out of P (Park). AUTO : Turns the exterior lamps on and off automatically depending on outside lighting. ; : Turns on the parking lamps including all lamps, except the headlamps. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

98 Lighting The DRL system makes the low-beam Automatic Headlamp System headlamps come on at a reduced brightness when the following conditions are met: When it is dark enough outside and the exterior lamp control is in the automatic . The ignition is on. position, the headlamps come on . The exterior lamp control is in AUTO. automatically. See Exterior Lamp Controls . The engine is running. 0 97. This indicator light turns on in the When the DRL are on, the taillamps, instrument cluster when the high-beam sidemarker, instrument panel, and other headlamps are on. lamps will not be on. Flash-to-Pass The headlamps automatically change from To flash the high beams, pull the turn signal DRL to the regular headlamps depending on lever all the way toward you. Then the darkness of the surroundings. The other release it. lamps that come on with the headlamps will also come on. Daytime Running Lamps (DRL) When it is bright enough outside, the Daytime Running Lamps can make it easier headlamps go off and the DRL come on. for others to see the front of your vehicle The DRL turn off when the headlamps are during the day. Fully functional DRL are turned to O or the ignition is off. For required on all vehicles first sold in Canada. vehicles first sold in Canada, this control The vehicle has a light sensor on top of the instrument panel. Make sure it is not A light sensor on top of the instrument only works when the vehicle is parked. covered, or the headlamps will be on when panel makes the DRL work, so be sure it is they are not needed. not covered. The system may also turn on the headlamps when driving through a parking garage or tunnel. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Lighting 99 If the vehicle is started in a dark garage, the Hazard Warning Flashers Turn and Lane-Change Signals automatic headlamp system comes on immediately. If it is light outside when the vehicle leaves the garage, there is a slight delay before the automatic headlamp system changes to the DRL. During that delay, the instrument cluster may not be as bright as usual. Make sure the instrument panel brightness control is in the full bright position. See Instrument Panel Illumination Control 0 100. Lights On with Wipers Move the lever all the way up or down to signal a turn. If the windshield wipers are activated in An arrow on the instrument cluster will daylight with the engine on, and the | flash in the direction of the turn or lane exterior lamp control is in AUTO, the : Press and momentarily hold to make change. headlamps, parking lamps, and other the front and rear turn signal lamps flash on exterior lamps come on. The transition time and off. This warns others that you are Raise or lower the lever until the arrow for the lamps coming on varies based on having trouble. Press and momentarily hold starts to flash to signal a lane change. The wiper speed. When the wipers are not again to turn the flashers off. turn signal flashes three times. operating, these lamps turn off. Move the The lever returns to its starting position exterior lamp control to P or ; to when it is released. disable this feature. If after signaling a turn or lane change the arrow flashes rapidly or does not come on, a signal bulb may be burned out. Replace any burned out bulbs. If a bulb is not burned out, check the fuse. See Fuses and Circuit Breakers 0 226. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

100 Lighting Interior Lighting Courtesy Lamps ' : Press to turn on the dome lamps. The courtesy lamps come on automatically Instrument Panel Illumination when any door is opened and the dome Control lamp is in the door position. Dome Lamps Front and Rear Dome Lamps

This feature adjusts the brightness of all The rear dome lamp controls are in the illuminated controls. The instrument panel headliner above the rear seats. illumination control is next to the exterior 9 : Press to turn the lamps off, even when lamp control. a door is open. Push the knob in all the way until it extends H out and then turn the knob clockwise or : When the button is returned to the counterclockwise to brighten or dim the middle position, the lamps turn on The front dome lamp controls are in the automatically when a door is opened. lights. Push the knob back in when finished. overhead console. The knob is functional at night, or when R : Press to turn on the dome lamps. ( : Press to turn the lamps off, even when headlamps or the parking lamps are ON. a door is open. H : When the button is returned to the middle position, the lamps turn on automatically when a door is opened. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Lighting 101 Reading Lamps of the doors have been closed or the Battery Load Management ignition is turned on, they gradually fade out. The vehicle has Electric Power Management (EPM) that estimates the battery's This feature can be changed. See “Vehicle temperature and state of charge. It then Locator Lights” under Vehicle Personalization adjusts the voltage for best performance 0 (8 Inch Screen) 89 or and extended life of the battery. Vehicle Personalization (7 Inch Screen) 0 94. When the battery's state of charge is low, Exit Lighting the voltage is raised slightly to quickly bring the charge back up. When the state of Some exterior lamps and interior lights charge is high, the voltage is lowered come on at night, or in areas with limited slightly to prevent overcharging. If the lighting, when the driver door is opened vehicle has a voltmeter gauge or a voltage after the ignition is turned off. The interior display on the Driver Information Center lamps come on after the ignition is turned (DIC), you may see the voltage move up or The front reading lamps are in the overhead off. The exterior lamps and interior lamps console. down. This is normal. If there is a problem, remain on for a set amount of time, then an alert will be displayed. # $ automatically turn off. or : Press to turn each lamp on The battery can be discharged at idle if the or off. The exterior lamps turn off immediately by electrical loads are very high. This is true for turning the exterior lamp control off. all vehicles. This is because the generator Lighting Features This feature can be changed. See Vehicle (alternator) may not be spinning fast Personalization (8 Inch Screen) 0 89 or enough at idle to produce all the power Entry Lighting Vehicle Personalization (7 Inch Screen) 0 94. needed for very high electrical loads. Some exterior lamps and interior lamps turn A high electrical load occurs when several of on briefly at night, or in areas with limited the following are on, such as: headlamps, lighting, when K is pressed on the Remote high beams, fog lamps, rear window Keyless Entry (RKE) transmitter. When a defogger, climate control fan at high speed, door is opened, the interior lamps come on. They stay on for about 20 seconds. When all Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

102 Lighting heated seats, engine cooling fans, trailer Battery Power Protection Exterior Lighting Battery Saver loads, and loads plugged into accessory power outlets. The battery saver feature protects against The exterior lamps turn off about 10 minutes draining the vehicle's battery. after the ignition is turned off, if the parking EPM works to prevent excessive discharge of lamps or headlamps have been manually the battery. It does this by balancing the If some interior lamps or the manual parking lamps or headlamps are left on and left on. This protects against draining the generator's output and the vehicle's battery. To restart the 10-minute timer, turn electrical needs. It can increase engine idle the ignition is turned off, the battery the exterior lamp control to the O position speed to generate more power, whenever rundown protection system automatically needed. It can temporarily reduce the power turns the lamp off after some time. and then back to the ; or 2 position. demands of some accessories. To restart the 10-minute timer, turn the To keep the lamps on for more than Normally, these actions occur in steps or exterior lamp control to the O position and 10 minutes, the ignition must be on or in levels, without being noticeable. In rare then back to the ; or 5 position. To ACC/ACCESSORY. cases at the highest levels of corrective keep the lamps on for more than action, this action may be noticeable to the 10 minutes, the ignition must be on or in driver. ACC/ACCESSORY. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 103 Bluetooth (Pairing and Using the Phone OnStar System Infotainment System for 8 Inch Screen) ...... 123 OnStar System (7 Inch Screen) ...... 148 Bluetooth (Voice Recognition for 8 Inch Introduction Screen) ...... 126 Phone Introduction ...... 104 Text Messaging (8 Inch Screen) ...... 127 Bluetooth (Overview for 7 Inch Overview (8 Inch Screen) ...... 105 Apple CarPlay and Android Auto (8 Inch Screen) ...... 149 Steering Wheel Controls ...... 106 Screen) ...... 128 Bluetooth (Pairing and Using a Phone Using the System ...... 106 for 7 Inch Screen) ...... 149 Software Updates ...... 109 Settings Apple CarPlay and Android Auto ...... 153 Settings (8 Inch Screen) ...... 129 Radio Settings AM-FM Radio (8 Inch Screen) ...... 109 Trademarks and License Agreements Settings (7 Inch Screen) ...... 154 HD Radio Technology ...... 112 Trademarks and License Agreements . . . 132 Satellite Radio ...... 112 Radio Reception ...... 113 Introduction Multi-Band Antenna ...... 113 Introduction ...... 136 Overview (7 Inch Screen) ...... 138 Audio Players Steering Wheel Controls ...... 139 Avoiding Untrusted Media Devices . . . . . 113 Using the System ...... 139 USB Port (8 Inch Screen) ...... 113 Auxiliary Jack ...... 116 Radio Bluetooth Audio ...... 117 AM-FM Radio (7 Inch Screen) ...... 141 Radio Data System (RDS) ...... 143 OnStar System Satellite Radio ...... 143 OnStar System (8 Inch Screen) ...... 118 Radio Reception ...... 143 Multi-Band Antenna ...... 144 Voice Recognition Voice Recognition (8 Inch Screen) ...... 118 Audio Players Avoiding Untrusted Media Devices . . . . 144 Phone USB Port (7 Inch Screen) ...... 144 Bluetooth (Overview for 8 Inch Auxiliary Jack ...... 147 Screen) ...... 123 Bluetooth Audio ...... 147 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

104 Infotainment System Introduction Before driving: . Become familiar with the operation, Read the following pages to become familiar center stack controls, steering wheel with the features. controls, and infotainment display. . Set up the audio by presetting favorite { Warning stations, setting the tone, and adjusting Taking your eyes off the road for too the speakers. long or too often while using any . Set up phone numbers in advance so they infotainment feature can cause a crash. can be called easily by pressing a single You or others could be injured or killed. control or by using a single voice Do not give extended attention to command. infotainment tasks while driving. Limit See Distracted Driving 0 164. your glances at the vehicle displays and focus your attention on driving. Use voice commands whenever possible.

The infotainment system has built-in features intended to help avoid distraction by disabling some features when driving. These features may gray out when they are unavailable. Many infotainment features are also available through the instrument cluster and steering wheel controls. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 105 Overview (8 Inch Screen) . Press and hold to turn the power off. Infotainment System . Press to mute/unmute the system The infotainment system is controlled by using the infotainment display, controls on the when on. center stack, steering wheel controls, and voice recognition. Below is the 8 inch screen controls When the power is on and the image and overview. For 7 inch screen controls, see Overview (7 Inch Screen) 0 138. system is not muted, a quick status pane will display when O is pressed. Pressing O will mute the system and trigger this pane to show a long press is required to actually power down the system. . Turn to decrease or increase the volume. 4. 6 . Radio: Press and release to go to the next station or channel. Press and hold to fast seek the next track or strongest station or 1. { (Home Page) . USB/Bluetooth: Press to seek to channel. the beginning of the current or . Press to go to the Home Page. See . USB/Bluetooth: Press to seek the previous track. Press and hold to “Home Page” later in this section. next track. Press and hold to fast quickly reverse through a track. 2. 7 forward through a track. Release to Release to return to playing speed. return to playing speed. See USB 0 . Radio: Press and release to go to See USB Port (8 Inch Screen) 113 Port (8 Inch Screen) 0 113 or the previous station or channel. or Bluetooth Audio 0 117. Press and hold to fast seek the Bluetooth Audio 0 117. 5. S BACK next strongest previous station or 3. O (Power) channel. See AM-FM Radio (8 Inch . Press to return to the previous . Press to turn the power on. Screen) 0 109. display in a menu. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

106 Infotainment System Home Page Touch the application icon to store as a b / g : For vehicles with Bluetooth, press favorite, and the name of the application to interact with those systems. will show in the favorites. $ / i : Press to decline an incoming call, Managing Home Page Icons to end speech recognition, or to end a 1. Touch and hold any of the Home Page current call. Press to silence the vehicle icons to edit that icon. speakers while using the infotainment 2. Drag the icon to a new location on the system. Press again to turn the sound on. Home Page or to save it to the For vehicles with Bluetooth systems, press applications tray. to reject an incoming call or end a { current call. The Home Page is where vehicle application 3. Press to exit edit mode. icons are accessed. Some applications are _ SRC ^ : Press to select an audio source. disabled when the vehicle is moving. Steering Wheel Controls Toggle up or down to select the next or The Home Page can be set up to have up to previous favorite radio station, MP3 track, five pages with eight icons per page. USB file, iPod/iPhone song, or Bluetooth music. Touch h to go left or k to go right or slide a finger left/right across the display to access Toggle and hold up or down to fast forward the pages of icons. or reverse the radio stations, MP3 tracks, USB files, iPod/iPhone songs, or Bluetooth k : Touch to go to the next Home Page. music. h : Touch to go to the previous Home Page. + x − : Press + or − to increase or decrease l : Touch this interaction selector to the volume. display the favorites list. Using the System Touch and hold a preset to begin the If equipped, some audio controls can be process of saving a favorite application. Home Page Features adjusted at the steering wheel. Touch the icons on the Home Page to launch an application. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 107 Audio or a compatible mobile device hotspot. On Applications Tray Touch the Audio icon to display the active most mobile devices, activation of the Wi-Fi audio source page. Available sources are AM, hotspot is in the vehicle’s Settings menu FM, SXM (if equipped), MyMedia, USB, under Mobile Network Sharing, Personal Bluetooth, and AUX Input. Hotspot, Mobile Hotspot, or similar. Phone To purchase data for the in-vehicle Wi-Fi hotspot, if equipped, touch the myBuick icon Touch the Phone icon to display the Phone on the Home Page or contact an OnStar main page. See Bluetooth (Overview for 8 Advisor. The vehicle must have active OnStar The applications tray is at the top center of Inch Screen) 0 123 or or connected service and a payment method the display. The applications tray can have Bluetooth (Pairing and Using the Phone for 8 on file. three to five applications. Inch Screen) 0 123 or To add an application from the Home Page Bluetooth (Voice Recognition for 8 Inch Availability of apps and connectivity varies to the applications tray: Screen) 0 126. by vehicle, conditions, and location. Data plan rates apply. Features are subject to 1. Touch and hold any icon on the Home Projection change. For more information, see Page to enter edit mode. my.buick.com/learn. Touch the Projection icon to activate Android 2. Drag the icon to the applications tray. Auto or Apple CarPlay (if equipped) after a Settings To remove an item from the applications supported device is connected. See Apple tray, drag the icon from the applications CarPlay and Android Auto (8 Inch Screen) Touch the Settings icon to display the 0 Settings menu. See Settings (8 Inch Screen) tray back to the Home Page. 128. 0 129. Adding or removing applications from the Apps applications tray will not remove them from If equipped, in-vehicle apps are available for the Home Page. download. Touch the Apps icon on the Home Page to begin. Downloading and using apps requires Internet connectivity which can be accessed with a data plan through the vehicle’s built-in 4G LTE Wi-Fi hotspot, if equipped, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

108 Infotainment System Infotainment Display Features Touch and Hold Nudge Infotainment display features show on the display when available. When a feature is unavailable, the option for the feature may gray out. When a feature is touched, the option for the feature may highlight. Infotainment Gestures Use the following finger gestures to control the infotainment system. Touch/Tap Touch and hold can be used to start another Nudge is used to move items a short gesture, move, or delete an application. distance on a list or a map. To nudge, hold Drag and move the selected item up or down to a new location. Fling or Swipe

Touch/tap is used to select an icon or option, activate an application, or change the location inside a map. Drag is used to move applications on the Home Page, or to pan the map. To drag the item, it must be held and moved along the display to the new location. This can be done up, down, right, or left. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 109 Fling or swipe is used to scroll through a Radio . Balance: Touch S or T for more sound list, pan the map, or change page views. Do from the left or right speakers. The this by placing a finger on the display then AM-FM Radio (8 Inch Screen) middle position balances the sound moving it rapidly up and down or right between the left and right speakers. and left. Playing the Radio . Fade: Touch y or z for more sound Turn While on the audio main page the available from the front or rear speakers. The sources are: AM, FM, SXM, if equipped, middle position balances the sound Turn O on the center stack to increase or MyMedia, USB, Bluetooth, and AUX Input. between the front and rear speakers. decrease the volume. . Touch Audio on the Home Page to access DSP Modes (If Equipped): Cleaning High Gloss Surfaces and Vehicle Radio on the infotainment display to . Bose Centerpoint surround sound system Information and Radio Displays scroll through AM, FM, and SXM (if has four DSP modes including: equipped). For vehicles with high gloss surfaces or ‐ Normal: Adjusts the audio to provide . Touch the Audio icon on the Home Page vehicle displays, use a microfiber cloth to the best sound for all seating positions. wipe surfaces. Before wiping the surface to access Media on the infotainment ‐ Driver: Adjusts the audio to provide the with the microfiber cloth, use a soft bristle display to scroll through MyMedia, USB, best sound for the driver. brush to remove dirt that could scratch the Bluetooth, and AUX Input. ‐ Rear: Adjusts the audio to provide the surface. Then use the microfiber cloth by Infotainment System Settings gently rubbing to clean. Never use window best sound for the rear seat occupants. cleaners or solvents. Periodically hand wash Touch the Radio icon on the infotainment ‐ Centerpoint: Turns on Bose Centerpoint the microfiber cloth separately, using mild display to access broadcast sources. surround technology. This setting soap. Do not use bleach or fabric softener. Touch the Menu icon on the infotainment creates a surround sound from nearly Rinse thoroughly and air dry before display to display the following menus: any audio source; existing stereo, and next use. MP3 players. For more information on Tone Settings: Bose Centerpoint surround technology, Software Updates . Bass, Midrange, Treble, or Surround, see www.boseautomotive.com. if equipped: Touch + or – to adjust. Over-the-Air Software Updates Categories : Touch Categories under the 0 Audio menu to access the categories list for See Settings (8 Inch Screen) 129 for details AM or FM. The list contains names on software updates. associated with the AM and FM stations. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

110 Infotainment System Touch a category name to display a list of www.boseautomotive.com. This feature can Direct Tune stations for that category. Selecting a be turned on or off. Press q BACK or S Access Direct Tune by touching TUNE on the station from the list will tune the radio to BACK on the center stack or touch the Back infotainment display to bring up the keypad. that station and return the display to Now icon on the infotainment display to go back Navigate up and down through all Playing. to the previous menu. frequencies or directly enter a station using EQ : If equipped with a Bose sound system, HD Radio (If Equipped) : For AM, FM, and the keypad. When a new station is entered, the Equalizer settings are selected through SXM (if equipped), touch to turn HD Radio the information about that station displays the tone settings menu. Touch the left or (if equipped) reception on or off. Touch the on the right side. This information will right arrows to cycle through the EQ Back icon on the infotainment display to go update with each new valid frequency options. The available choices are Manual back to the previous menu. tuned. and Talk. Update Station List : For AM, FM, and SXM The keypad will gray out entries that do not Auto Volume (If Equipped) : This feature (if equipped), touch to update the station contribute to a valid frequency and will adjusts the volume based on vehicle speed. list. Touch the Back icon on the automatically place a decimal point within The options are Off, Low, Medium - Low, infotainment display to go back to the the frequency number. Medium, Medium - High, or High. Press q previous menu. A valid station will automatically tune to BACK or S BACK on the center stack or Finding a Station the new frequency but not close the Direct touch the Back icon on the infotainment Tune window. Touch the Back icon on the display to go back to the previous menu. Seeking a Station infotainment display or touch Exit to close the Direct Tune window. Bose AudioPilot Noise Compensation Pressg, 7 or d, 6 on the center stack Technology (If Equipped) : This feature to search for the previous or next strongest The tune arrows on the right side of the adjusts the volume based on the noise in station. Direct Tune display tunes through the the vehicle and speed. When turned on, complete station list one station step at a AudioPilot detects noise and vehicle speed Tuning a Station time per touch. A touch and hold advances to continuously adjust the audio signal so Touch the TUNE icon on the infotainment 10 frequency steps per second. that music will sound the same at a set display to switch to Direct Tune. Touch the Touch (X) to delete one number at a time. volume level. This feature is most effective left or right arrow to manually search for a Touch and hold (X) to delete all numbers. at lower radio volume settings where station. background noise can affect how well the music is being played. See Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 111 In AM-FM modes, touch the left or right The categories list contains category names arrows on the infotainment display for the associated with AM-FM stations. Selecting a radio to go to the next or previous strong given category name displays a list of station. Touch Direct Tune to advance to the stations for that category. next or previous frequency step in AM or FM mode or directly enter or tune to the Storing Presets frequency on the keypad. Favorites are stored near the bottom of the HD radio multicast stations cannot be tuned display. directly through the Direct Tune feature. Up to 60 preset favorites can be stored: Only the analog or HD1 station can use that To scroll through the favorites: feature. Use the TUNE icon on the AM, FM, SXM (if equipped), and HD Radio Stations : Touch and hold a preset to save . Drag up from near the bottom to display infotainment display to adjust to the the favorites. To close the favorites, drag multicast stations. the current station as a favorite. Touch a saved favorite to recall a favorite station. them down. AM-FM Categories . Slide a finger to the right or left to scroll Mixed-Audio Favorites through each page of favorites. While in the respective menu, drag up on Tone Settings : Touch and hold a preset to the top border of the favorites bar to view store the current tone settings as a favorite. favorites. Touch and hold a favorite preset Touch a saved favorite to recall a favorite and then select the desired item to save as tone setting. a favorite. The number of favorites displayed is Favorites that can be stored include media, automatically adjusted by default, but can contacts, destinations, navigation, be manually adjusted in the Settings menu or applications. under Radio and then Number of Favorites AM-FM Categories are available under the Shown. AM and FM audio menu. Touch AM-FM Categories to gain access to the AM and FM Categories list. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

112 Infotainment System HD Radio Technology The HD Radio station number is indicated Satellite Radio next to the HD logo. If equipped, HD Radio is a free service with HD Radio stations can be saved as favorites. SiriusXM Satellite Radio Service (If features such as digital quality sound, more Equipped) stations available on a single frequency such For a list of all stations, see as HD2 and HD3, and display information www.hdradio.com. Vehicles with a valid SiriusXM satellite radio such as artist and song title. subscription can receive SiriusXM HD Radio Troubleshooting programming. From the Now Playing display, touch the HD Radio icon to turn HD on or off. Digital Audio Delay : Wait for the signal to SiriusXM satellite radio has a wide variety of process. This can take several seconds. programming and commercial-free music, Station Access Volume Change, Audio Skip, Echo, Digital coast to coast, and in digital-quality sound. To access HD Radio stations: Audio Lost : Station signal strength may be See www.siriusxm.com or call 1. Tune the radio to the station. If HD weak, the station is out of range, or the 1-888-601-6296 in the U.S. In Canada, see Radio is turned on and the station is station may be out of alignment. Verify www.siriusxm.ca or call 1-877-438-9677. broadcasting in HD Radio, the radio will proper reception on another station. When SiriusXM is active, the channel name, automatically tune to the HD version of If the HD Radio signal loses reception while number, category name, song title, and the current channel (HD1) after several listening to HD1, the radio will go back to artist show on the infotainment display. seconds. The radio will also display icons the analog version of the radio station. representing additional channels (HD2, SiriusXM Menu If the HD Radio signal loses reception while ...HD8), that may be available. When the SiriusXM has a menu to adjust different listening to stations HD2 to HD8, the radio radio successfully tunes to a HD station, features. the HD logo will display and digital mutes until the signal can be recovered or audio will play. until the station is changed. Touching Menu in the infotainment display may show the following: 2. Touch 7 or 6 on the infotainment HD Radio reception can be disabled if driving display to tune to the previous or next in a weak signal area. Touch HD Radio On/ Tone Settings : Touch + or – to adjust the HD Radio station. Off to toggle HD Radio reception on and off. tone settings. See AM-FM Radio (8 Inch Screen) 0 109. There may be a delay before the station starts playing. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 113 TuneSelect : For SiriusXM only, this feature reduce interference, some static can occur, Multi-Band Antenna allows for an alert to be set for artists or especially around tall buildings or hills, songs that are played on any channel. Touch causing the sound to fade in and out. The roof antenna is for SiriusXM Satellite Manage Tune Select to turn the alerts On Radio, OnStar, GPS (Global Positioning and Off or manage the saved selection of AM System), and AM-FM. Keep clear of Artists or Songs. To unselect an alert, touch The range for most AM stations is greater obstructions for clear reception. If the the Song or Artist. To delete an alert, touch than for FM, especially at night. The longer vehicle has a sunroof, and it is open, –. Touch the Back icon on the infotainment range can cause station frequencies to reception can also be affected. display to go back to the previous menu. interfere with each other. Static can also Auto Volume (If Equipped) : This feature occur when things like storms and power Audio Players adjusts the volume based on the vehicle lines interfere with radio reception. When speed. See AM-FM Radio (8 Inch Screen) this happens, try reducing the treble on the Avoiding Untrusted Media Devices 0 109. radio. When using media devices such as SD cards, Bose AudioPilot Noise Compensation SiriusXM Satellite Radio Service USB devices, and mobile devices, consider Technology (If Equipped) : This feature the source. Untrusted media devices could If equipped, SiriusXM Satellite Radio Service contain files that affect system operation or adjusts the volume based on the noise in provides digital radio reception. Tall the vehicle and speed. See AM-FM Radio (8 performance. Avoid use if the content or 0 buildings or hills can interfere with satellite origin cannot be trusted. Inch Screen) 109. radio signals, causing the sound to fade in Radio Reception and out. In addition, traveling or standing USB Port (8 Inch Screen) under heavy foliage, bridges, garages, Unplug electronic devices from the accessory or tunnels may cause loss of the SiriusXM Audio stored on a USB device may be power outlets if there is interference or signal for a period of time. listened to. static in the radio. The vehicle may be equipped with two USB Cell Phone Usage ports inside the center console storage. FM Cell phone usage, such as making or These ports are for data and charging. FM signals only reach about 16 to 65 km (10 receiving phone calls, charging, or just to 40 mi). Although the radio has a built-in having the phone on may cause static electronic circuit that automatically works to interference in the radio. Unplug the phone or turn it off if this happens. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

114 Infotainment System

Caution through the options until MyMedia is j : Touch to pause play of the current selected. Use gestures or touch the scroll bar media source. To avoid vehicle damage, unplug all to go through the content. accessories and disconnect all accessory 7 : USB MP3 Player and USB Devices cables from the vehicle when not in use. . Press to seek to the beginning of the Accessory cables left plugged into the . The USB MP3 players and USB devices current or previous track. If the track has vehicle, unconnected to a device, could be connected must comply with the USB been playing for less than five seconds, Mass Storage Class specification damaged or cause an electrical short if the previous track plays. If playing longer (USB MSC). the unconnected end comes in contact than five seconds, the current track with liquids or another power source such . Hard disk drives are not supported. restarts. as the accessory power outlet. . The following restrictions apply for the . Press and hold to reverse quickly through data stored on a USB MP3 player or USB playback. Release to return to playing Playing from a USB device: speed. Elapsed time displays. ‐ Applicable audio extensions are mp3, A USB mass storage device can be connected 6 : aac, m4a, and aif. to the USB port. . Press to seek to the next track. ‐ WMA and Apple lossless files are not Gracenote supported. . Press and hold to advance quickly When plugging in a USB device, Gracenote through playback. Release to return to ‐ Supported file systems are playing speed. Elapsed time displays. service builds voice tags for music. Voice FAT32 and NTFS. tags allow artists, albums with hard to Z : Touch the shuffle icon on the To play a USB device, do one of the pronounce names, and nicknames to be used infotainment display to shuffle through the following: to play music through voice recognition. available media. . Connect the USB. While indexing, infotainment features are / : Touch the replay icon on the available. . Touch Media on the infotainment display until the connected device is shown. infotainment display to show the timebar. My Media Library Move the timebar to interact with the Use the following when playing an active currently playing song. This allows access to content from all USB source: indexed media sources. Touch the Media icon on the infotainment display to scroll r : Touch to play the current media source. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 115 Tone : Touch Tone on the infotainment Playlists: Genres: display to access Tone Settings. Set Bass, 1. Touch to view the playlists stored on 1. Touch to view the genres on the USB. Midrange, Treble, Balance, and Fade. the USB. 2. Touch a genre to view a list of all USB Menu 2. Select a playlist to view the list of all content of that genre. Touch Menu to display the USB menu. The songs in that playlist. 3. Touch artists to view a list of albums. following may be available: 3. Select a song from the list to begin 4. Touch an album to view a list of songs. playback. Shuffle : Touch to play the tracks randomly. 5. Touch a song to begin playback. Touch again to stop shuffle. Artists: Podcasts, Composers, and Audio Books are Tone : Touch + or – to adjust the tone 1. Touch to view the list of artists stored shown when the More option is touched settings. See AM-FM Radio (8 Inch Screen) on the USB. from near the bottom of the display. 0 109. 2. Select an artist name to view a list of all Podcasts: albums by the artist. Auto Volume (If Equipped) : This feature 1. Touch to view the podcasts on the USB. adjusts the volume based on the speed of 3. To select a song, touch All Songs or the vehicle. See AM-FM Radio (8 Inch Screen) touch an album and then select a song 2. Touch a podcast. If episodes exist, touch 0 109. from the list. an episode. Bose AudioPilot Noise Compensation Albums: Composers: Technology (If Equipped) : This feature 1. Touch to view the albums on the USB. 1. Touch to view the composers on adjusts the volume based on the noise in the USB. 2. Touch the album to view a list of all the vehicle and speed. See AM-FM Radio (8 2. Touch Composer to view a list of albums 0 songs on the album. Inch Screen) 109. by that composer. 3. Touch a song from the list to begin USB Browse Menu playback. 3. Touch an album to view a list of songs on that album. Touch anywhere between the top and Songs: bottom menus to view the Browse menu 4. Touch a song from the list to begin and the following options appear near the 1. Touch to display a list of all songs on playback. bottom of the display: the USB. 2. To begin playback, touch a song from the list. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

116 Infotainment System Audiobooks: File System and Naming Auxiliary Jack 1. Touch to view the audiobooks stored on The songs, artists, albums, and genres are This vehicle has an auxiliary input jack in the USB. taken from the file’s song information and the center console under the armrest. 2. Touch audiobook. are only displayed if present. The radio Possible auxiliary audio sources include: displays the file name as the track name if 3. Touch a chapter to begin playback. . Laptop computer the song information is not available. . Audio music player Supported Apple Devices This jack is not an audio output. Do not See my.buick.com/learn. plug headphones into the auxiliary input Loss of Audio jack. Set up an auxiliary device while the vehicle is in P (Park). If a phone currently paired over Bluetooth is plugged in with a USB cable, the system will Connect a 3.5 mm (1/8 in) cable from the automatically mute the phone audio. auxiliary device to the auxiliary input jack. Playback can be resumed by changing the When a device is connected, the system can audio source from Bluetooth to USB cable. play audio from the device over the vehicle When a list of songs, albums, artists, speakers. or other types of media displays, a vertical Source USB from Media on the infotainment keyboard appears on one side of the list and display to resume playback. If an auxiliary device has already been a scroll bar on the other side. When using connected, but a different source is currently Bluetooth Streaming Audio and Voice active, touch Media on the infotainment the vertical keyboard, touch the beginning Recognition character of the desired name to display the display to scroll through audio sources, until 0 zoom bubble of that character. Release the See Bluetooth Audio 117 for information the AUX source displays. finger from the infotainment display and using voice recognition with Bluetooth Playing from the AUX Port the zoom bubble disappears. streaming audio. An auxiliary device is played through the Touch the scroll bar to move the list up Make sure all devices have the latest audio system and controlled through the and down. software downloaded. device itself. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 117 AUX Menu Bluetooth (Pairing and Using the Phone for 8 Auto Volume (If Equipped) : This feature 0 Press MENU on the center stack to display Inch Screen) 123 or adjusts the volume based on the speed of Bluetooth (Voice Recognition for 8 Inch the vehicle. See AM-FM Radio (8 Inch Screen) the AUX menu and the following may 0 0 display: Screen) 126 for help pairing a device. 109. Tone Settings : Select to adjust Bass, The music can be controlled by either the Bose AudioPilot Noise Compensation Midrange, Treble, Balance, Fade, and EQ infotainment controls, or the controls on the Technology (If Equipped) : This feature (Equalizer). See AM-FM Radio (8 Inch Screen) device. adjusts the volume based on the noise in 0 109. Music can be launched by touching Media the vehicle and speed. See AM-FM Radio (8 Inch Screen) 0 109. Auto Volume (If Equipped) : This feature on the infotainment display. adjusts the volume based on the vehicle To play music through Bluetooth: Manage Bluetooth Devices : Touch to go to the Bluetooth page to add or delete devices. speed. See AM-FM Radio (8 Inch Screen) 1. Power on the device, and pair to connect 0 109. the device. When selecting Bluetooth audio, the radio Bose AudioPilot Noise Compensation may not be able to launch the audio player 2. Once paired, go into the audio on the connected device to start playing. Technology (If Equipped) : This feature application from the Home Page or adjusts the volume based on the noise in When the vehicle is not moving, choose the through the applications tray. Touch connected device to begin playback. the vehicle and speed. See AM-FM Radio (8 Media and then scroll until Bluetooth Inch Screen) 0 109. displays. All devices launch audio differently. When selecting Bluetooth audio as a source, the DSP Modes (If Equipped) : With a Bose Bluetooth Audio Menu Centerpoint sound system, adjusts the DSP radio may show as paused on the display. modes. See “DSP Modes (If Equipped)” in Touch Menu on the infotainment display to Touch play on the device or touch r to AM-FM Radio (8 Inch Screen) 0 109. access the Bluetooth Audio menu. The begin playback. following may be available: Some phones support sending Bluetooth Bluetooth Audio Tone : Touch + or – to adjust the tone music information to display on the radio. settings. See AM-FM Radio (8 Inch Screen) When the radio receives this information, it If equipped, music may be played from a 0 paired Bluetooth device. See Bluetooth 109. will check to see if any is available and (Overview for 8 Inch Screen) 0 123 or Touch the Back icon on the infotainment display it. For more information about display to go back to the previous menu. supported Bluetooth features, see www.gm.com/bluetooth. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

118 Infotainment System OnStar System vary by region and model. Features are In general there are flexible ways to speak subject to change. For more information on commands for completing the tasks. Most of OnStar System (8 Inch Screen) this feature, see my.buick.com/learn them, except voice keypad, can be completed in a single command. If the task 4G LTE Voice Recognition takes more than one command to complete, the first command should be to indicate the If equipped with 4G LTE, up to seven Voice Recognition (8 Inch Screen) kind of task to be performed. The system devices, such as smartphones, tablets, and replies with prompts that lead you through laptops, can be connected to high-speed If equipped, voice recognition allows for a dialog to enter the necessary information. Internet through the vehicle’s built-in Wi-Fi hands-free operation within the navigation, hotspot. audio, phone, and weather applications. This Voice recognition can be used when the ignition is on or when Retained Accessory feature can be started by pressing on the Call 1-888-4ONSTAR (1-888-466-7827) to g Power (RAP) is active. connect to an OnStar Advisor for assistance. steering wheel controls or by touching g on See www.onstar.com for vehicle availability, the infotainment display. Using Voice Recognition details, and system limitations. Service and connectivity may vary by make, model, However, not all features within these areas Voice recognition becomes available once year, carrier, availability, and conditions. 4G are supported by voice commands. the system has been initialized. This begins LTE service is available in select markets. 4G Generally, only complex tasks that require when the ignition is turned on. Initialization LTE performance is based on industry multiple manual interactions to complete may take a few moments. averages and vehicle systems design. Some are supported by voice commands. 1. Press g on the steering wheel controls services require a data plan. For example, tasks that take more than one to activate voice recognition, or touch g or two touches such as selecting a song or on the infotainment display. The OnStar App artist to play from a media device would be 2. The audio system mutes and the system supported by voice commands. Other tasks, If equipped, the infotainment system has plays a prompt followed by a beep. OnStar controls in the embedded OnStar app like adjusting the volume or seeking up or on the Home Page. All OnStar functions that down, are audio features that are easily 3. Wait until after the beep completes, can be performed with the buttons can be performed by pressing one or two controls, then clearly speak one of the commands done using the app. To open the app, select and are not supported by voice commands. described in this section. the OnStar icon on the Home Page. Features Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 119 A voice recognition system prompt can way as if the selection was made through a Helpful Hints for Speaking Commands be interrupted while it is playing by voice command. Once the system is able to Voice recognition can understand commands complete the task, or the session is pressing g on the steering wheel that are either naturally stated in sentence terminated, the voice recognition dialog controls again. form, or direct commands that state the stops. For example, if the prompt seems to be application and the task. An example of this type of manual taking too long to finish, press g again For best results: and the beep should happen right away. intervention is touching an entry of a displayed number list instead of speaking . Listen for the prompt and wait for the There are two voice prompt modes the number associated with the entry beep before saying a command or reply. supported: desired. . Say “Help” or look at the infotainment . Long verbal prompts: The longer prompts display for example commands. Canceling Voice Recognition provide more information regarding the . Voice recognition prompt can be supported actions. . Touch the Home Page. Touching this icon interrupted while it is playing by pressing will terminate a voice recognition session . Short prompts: The short prompts provide g on the steering wheel controls again. simple instructions about what can be which was initiated by touching the icon stated. on the infotainment display. For example, if the prompt seems to be . Touch or say “Cancel” or “Exit” to taking too long to finish, to speak the If a command is not spoken, the voice command without waiting for the prompt recognition system says a help prompt. terminate the voice recognition session and display the screen from which voice to complete, press g again and wait for Prompts and Screen Displays recognition was initiated. the beep. While a voice recognition session is active, . Press c on the steering wheel controls . Speak the command naturally, not too there will be corresponding options on to terminate the voice session and show fast, not too slow. Use direct commands screens displayed. Manual interaction in the the display from which voice recognition without a lot of extra words. voice recognition session is permitted. was initiated. . Usually Phone and Audio commands can Interaction during a voice session may be be spoken in a single command. completed entirely using voice commands, Most languages do not support natural language commands in sentence form. For For example, “Call David Smith at work,” or some selections may expedite a session. “Play” followed by the artist or song If a selection is made using a manual those languages, use direct commands like the examples on the display. name, or “Tune” followed by the radio control, the dialog will progress in the same station number. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

120 Infotainment System There is no need to memorize specific Manually scrolling or paging the list on a on how voice recognition was initiated, the command words. Direct commands might be screen during a voice recognition session Help pop-up will either display on the more clearly understood by the system. An suspends the current voice recognition event instrument cluster or the infotainment example of a direct command would be “Call and plays the prompt “Make your selection display. Touch Dismiss to make the pop-up 555-1212.” Examples of these direct from the list using the manual controls, go away. commands are displayed on most of the press q BACK or S BACK on the center screens while a voice session is active. Pressing g on the steering wheel controls stack, or touch the Back icon on the while the help prompt is playing will If “Phone” or “Phone Commands,” is stated, infotainment display to try again.” the system understands that a phone call is terminate the prompt and a beep will be requested and will respond with questions If manual selection takes more than heard. Doing this will stop the help prompt until enough details are gathered. 15 seconds, the session terminates and so that a voice command can be used. prompts that it has timed out. The screen If the phone number has been saved with a returns to the screen where voice Voice Recognition for the Radio name and a place, the direct command recognition was initiated. All audio screens have a voice recognition should include both, for example “Call David icon ( ) to launch audio voice recognition. Smith at work.” The Back Command g S If the voice icon is touched in a radio Using Voice Recognition for List Options Say “Back,” press q BACK or BACK on display, the voice commands for radio and the center stack, or touch the Back icon on media features are available. When a list is displayed, a voice prompt will the infotainment display to go to the ask to confirm or select an option from that previous menu. “Switch to AM” : Switch bands to AM and list. A selection can be made by manually tune to the last AM radio station. If in voice recognition, and “Back” is stated selecting the item, or by speaking the line “Switch to FM” : Switch bands to FM and number for the item to select. all the way through to the initial display, then “Back” is stated one more time, the tune to the last FM radio station. When a screen contains a list, there may be voice recognition session will cancel. “Switch to SXM” : Switch bands to SiriusXM options that are available but not displayed. and tune to the last SiriusXM channel. The list on a voice recognition screen Help functions the same as a list on other Say “Help” on any voice recognition menu “Tune to AM” : Tune to screens. Scrolling or flinging can be used to and the help prompt for the display is the radio station whose frequency is help display other entries from the list. played. Additionally, a pop-up displays a identified in the command (like “nine fifty”). text version of the help prompt. Depending Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 121 “Tune to FM” : Tune to the “Play Song” : Begin a dialog to enter a “Play Audiobook” : Begin a dialog to enter radio station whose frequency is identified specific song name. a specific name. in the command (like “one oh one “Play Song ” : Begin playback “Play Audiobook ” : point one”). of the identified song name in the Begin playback of the media selection “Tune to SXM ” : command. identified in the command. Tune to the SiriusXM radio station whose “Play Genre” : Begin a dialog to enter a “Play Episode” : Begin a dialog to enter a channel number is identified in the specific genre. specific name. command. “Play Genre ” : Begin “Play Episode ” : Begin “Tune to SXM ” : Tune playback of the media selection identified in playback of the media selection identified in to the SiriusXM radio station whose channel the command. the command. name is identified in the command. “Play Playlist” : Begin a dialog to enter a “Play Podcast” : Begin a dialog to enter a Voice Recognition for Audio My Media specific playlist name. specific name. If browsing My Media when the voice icon “Play Playlist ” : Begin “Play Podcast ” : Begin is selected, the voice recognition commands playback of the identified playlist in the playback of the media selection identified in for My Media features are available. command. the command. “Play Artist” : Begin a dialog to enter a “Play ” : Play music from a “Play Video” : Begin a dialog to enter a specific artist name. specific device identified by name. The specific name. “Play Artist ” : Begin playback device name is the name displayed on the “My Media” : Begin a dialog to enter the of the media selection identified in the screen when the device is first selected as desired media content. command. an audio source. Handling Large Amounts of Media Content “Play Album” : Begin a dialog to enter a “Play Chapter” : Begin a dialog to enter a specific album name. specific name. It is expected that large amounts of media content will be brought into the vehicle. “Play Album ” : Begin “Play Chapter ” : Begin It may be necessary to handle large playback of the identified album name in playback of the media selection identified in amounts of media content in a different the command. the command. way than smaller amounts of media. The system may limit the options of voice Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

122 Infotainment System recognition by not allowing selection of will then ask for the album name. The reply “Call ” : Initiate a call to a song titles by voice at the highest level if would be to say the name of the album standard phone number or to a local the number of songs exceeds the maximum to play. emergency number. limit. Once the number of songs has exceeded “Pair Phone” : Begin the Bluetooth pairing Voice command option changes through approximately 8,000, there is no support for process. Follow instructions on the radio media content limits are: accessing the songs directly through voice display. . Song files including other individual files commands. There will still be access to the “Switch Phone” : Select a different phone of all media types such as audiobook media content by using commands for for outgoing calls. chapters, podcast episodes, and videos. playlists, artists, and genres. “Voice Keypad” : Begin a dialog to enter . Album type folders including types such The access commands for playlists, artists, special numbers like international numbers. as albums and audiobooks. and genres are prohibited after the number The numbers can be entered in groups of There are no restrictions if the number of of this type of media exceeds 4,000. digits with each group of digits being song files and albums is less than 4,000. The system will provide feedback the first repeated back by the system. If the group When the number of song files connected to time voice recognition is initiated if it has of digits is not correct, the command the system is between 4,000 and 8,000, the become apparent that any of these limits “Delete” will remove the last group of digits content cannot be accessed directly with are reached during a device initializing and allow them to be re-entered. Once the one command like “Play .” process. entire number has been entered, the command “Call” will start dialing the The restriction is that the command “Play Voice Recognition for the Phone Song” must be spoken first; the system will number. then ask for the song name. The reply “Call ” : Initiate a call to an “Voice Mail” : Initiate a call to voice mail command would be to say the name of the entered contact. The command may include numbers. song to play. location if the contact has location numbers stored. Voice Pass-Thru Similar limits exist for album content. If there are more than 4,000 albums, but “Call At Home,”“At Work,” Voice pass-thru allows access to the voice less than 8,000, the content cannot be “On Mobile,” or “On Other” : Initiate a call recognition commands on the cell phone, for accessed directly with one command like, to an entered contact and location at home, example, Siri or Voice Command. See the “Play .” The command “Play at work, on mobile device, or on another cell phone manufacturer's user guide to see Album” must first be spoken; the system phone. if the cell phone supports this feature. To Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 123 activate the phone voice recognition system, Vehicles with a Bluetooth system can use a Infotainment System Features press and hold g on the steering wheel Bluetooth-capable cell phone with a For information about how to navigate the controls for a few seconds. Hands-Free Profile to make and receive menu system using the infotainment phone calls. The infotainment system and features, see Overview (8 Inch Screen) 0 105. voice recognition are used to control the Phone system. The system can be used with the Phone : Touch the Home Page to enter the ignition on or in ACC/ACCESSORY. The range phone main menu. Bluetooth (Overview for 8 Inch of the Bluetooth system can be up to 9.1 m Screen) (30 ft). Not all phones support all functions Audio System The Bluetooth-capable system can interact and not all phones work with the Bluetooth When using the Bluetooth system, sound with many cell phones, allowing: system. See www.gm.com/bluetooth for comes through the vehicle's front audio more information about compatible phones. system speakers and overrides the audio . Placement and receipt of calls in a O hands-free mode. Bluetooth Controls system. Press during a call to change the volume level. The adjusted volume level . Sharing of the cell phone’s address book Use the infotainment display features on remains in memory for later calls. The or contact list with the vehicle. the infotainment system or press the system maintains a minimum volume level. To minimize driver distraction, before steering wheel icon to operate the Bluetooth driving, and with the vehicle parked: system. Bluetooth (Pairing and Using the . Become familiar with the features of the Steering Wheel Controls Phone for 8 Inch Screen) cell phone. Organize the phone book and contact lists clearly and delete duplicate g : Press to answer incoming calls, confirm Pairing or rarely used entries. If possible, system information, and start voice A Bluetooth-enabled cell phone must be program speed dial or other shortcuts. recognition. paired to the Bluetooth system and then . Review the controls and operation of the c : Press to end a call, decline a call, connected to the vehicle before it can be infotainment system. or cancel an operation. Press to mute or used. See the cell phone manufacturer's user . Pair cell phone(s) to the vehicle. The unmute the infotainment system when not guide for Bluetooth functions before pairing system may not work with all cell on a call. the cell phone. phones. See “Pairing” in this section. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

124 Infotainment System Pairing Information 3. A four-digit Personal Identification Disconnecting a Connected Phone . A Bluetooth phone with music capability Number (PIN) appears on the display. 1. Touch Phone on the Home Page. can be paired to the vehicle as a phone The PIN, if required, may be used in Step 5. 2. Touch Phones. and a music player at the same time. z . Up to 10 devices can be paired to the 4. Start the pairing process on the cell 3. Touch next to the phone to Bluetooth system. phone to be paired to the vehicle. See disconnect. . The pairing process is disabled when the the cell phone manufacturer's user guide Deleting a Paired Phone for information on this process. vehicle is moving. Only disconnected phones can be deleted. 5. Locate “Buick” on the display. Follow the . Pairing only needs to be completed once, 1. Touch Phone on the Home Page. unless the pairing information on the cell instructions provided in Step 3, to enter phone changes or the cell phone is the PIN. After the PIN is successfully 2. Touch Phones. deleted from the system. entered or the code is confirmed, the 3. Touch M next to the phone to delete system responds with “ . One Bluetooth device can be connected to and follow the on-screen prompts. has been successfully paired” when the the Bluetooth system at a time. pairing process is complete. Connecting to a Different Phone . If multiple paired cell phones are within range of the system, the system connects 6. If “Buick” does not appear, turn the To connect to a different phone, the new to the paired cell phone in the order that phone off or remove the phone battery phone must be in the vehicle and paired to they were last used in the system. To link and retry. the Bluetooth system. to a different paired phone, see 7. If the phone prompts to accept 1. Touch Phone on the Home Page. “Connecting to a Different Phone” later in connection or allow phone book 2. Touch Phones. this section. download, select Always Accept and Allow. The phone book may not be 3. Touch the new phone to connect to from Pairing a Phone available if not accepted. the not connected device list. 1. Touch Phone on the Home Page. 8. Repeat Steps 1−5 to pair additional Switching to Handset or 2. Select Phones and select Pair New phones. Handsfree Mode Device. Listing All Paired and Connected Phones To switch between handset or handsfree 1. Touch Phone on the Home Page. mode, touch Phone on the Home Page to display “Call View.” 2. Touch Phones. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 125 . While the active call is hands-free, touch 2. Touch Contacts. . Touch Answer on the infotainment the Handset option to switch to the 3. Touch the name to call. display. handset mode. The Handset option Declining a Call changes to Handsfree once the Bluetooth 4. Touch the desired contact number to call. device confirms it is operating as handset. To make a call using the Recent Calls menu: To decline a call: . While the active call is handset, touch the 1. Touch Phone on the Home Page. . Press c on the steering wheel controls. Handsfree option to switch to the 2. Touch Recent. . Touch Ignore on the infotainment display. hands-free mode. The Handsfree option changes to Handset once the Bluetooth 3. Touch the name or number to call. Call Waiting device confirms it is operating as 4. If necessary, select between Missed, Call waiting must be supported on the handsfree. Recent, and Sent calls by touching View Bluetooth phone and enabled by the in the top right corner of the list. Making a Call Using Contacts and Recent wireless service carrier to work. Calls Making a Call Using the Keypad Accepting a Call Calls can be made through the Bluetooth To make a call by dialing the numbers: To accept a call-waiting call: system using personal cell phone contact 1. Touch Phone on the Home Page. . Press g on the steering wheel controls. information for all phones that support the 2. Touch Keypad and enter a phone Phone Book feature. Become familiar with . Touch Switch on the infotainment display. number. the phone settings and operation. Verify the Declining a Call 3. Touch Call to start dialing the number. cell phone supports this feature. To decline a call-waiting call: When supported, the Contacts and Recent Accepting or Declining a Call . Press c on the steering wheel controls. Calls menus are automatically available. When an incoming call is received, the . Touch Ignore on the infotainment display. The Contacts menu accesses the phone book infotainment system mutes and a ring tone stored in the cell phone. is heard in the vehicle. Switching Between Calls (Call Waiting Calls Only) The Recent Calls menu accesses the recent Accepting a Call call list(s) from your cell phone. To switch between calls, touch Phone on the To accept a call: Home Page to display “Call View.” While in To make a call using the Contacts menu: . Press g on the steering wheel controls. Call View, touch the call information of the 1. Touch Phone on the Home Page. call on hold to change calls. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

126 Infotainment System Three-Way Calling Dual Tone Multi-Frequency (DTMF) Tones Bluetooth (Voice Recognition for 8 Three-way calling must be supported on the The in-vehicle Bluetooth system can send Inch Screen) Bluetooth phone and enabled by the numbers during a call. This is used when wireless service carrier to work. calling a menu-driven phone system. Using Bluetooth Voice Recognition To start a three-way call while in a 1. Touch Phone on the Home Page. To use voice recognition, press g on the current call: 2. While in the Call View, touch the up steering wheel controls. Use the commands 1. In the Call View, touch Add to add arrow to raise the interaction selector. below for the various voice features. For another call. 3. Touch Keypad and enter the number. additional information, say “Help” while in a voice recognition menu. See Voice 2. Initiate the second call by selecting from Voice Mail Recognition (8 Inch Screen) 0 118 for help Recent, Contacts, or Keypad. using voice recognition commands. 3. When the second call is active, touch The default voice mail number is the phone Merge to conference the three-way call number of the outgoing phone source. The Making a Call together. voice mail number can be changed in Bluetooth settings. Calls can be made using the following 4. Once all calls are merged, the Merge commands. To dial a voice mail number: option becomes an Unmerge option. Using the “Dial” or “Call” Command Touch to unmerge the calls. 1. Touch Phone on the Home Page. To call a number: Some wireless service carriers may not 2. Touch Voice Mail. allow a merged call to become 3. Touch Call. 1. Press g on the steering wheel controls. unmerged. The system responds “Command Please,” 4. Enter the DTMF tones using the keypad followed by a tone. Ending a Call if needed. 2. Say “Dial” or “Call” followed by the . Press c on the steering wheel controls. complete phone number. . Touch End on the infotainment display to Use the “Voice Keypad” command for end all existing calls, or touch End next to international numbers or special numbers a call to end only that call. which include * or #. Once connected, the person called will be heard through the audio speakers. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 127 To call using a contact from your Using the “Voice Keypad” Command Before using the text messaging feature, phone book: 1. Press g on the steering wheel controls. check to see if the phone is compatible. 1. Press g. The system responds The system responds “Command Please,” To view compatible phones in U.S., see “Command Please,” followed by a tone. followed by a tone. my.buick.com. 2. Say “Dial” or “Call” and then say the 2. After the tone, say “Voice Keypad.” The Text Menu contact name, for example, “Call system allows entry of special numbers at Work.” and characters. Inbox : Touch to display incoming messages. To view a message, touch the name of the Once connected, the person called will be Using the “Voice Mail” Command sender. Touch > to listen to the text heard through the audio speakers. 1. Press g on the steering wheel controls. message. Press S BACK on the center stack Calling Local Emergency Number The system responds “Command Please,” or touch the Back icon on the infotainment 1. Press g on the steering wheel controls. followed by a tone. display to go back to the previous menu. The system responds “Command Please,” 2. After the tone, say “Voice Mail.” The Settings : See “Text Settings” later in this followed by a tone. system dials the voice mail number of section. the connected phone. 2. Say “Call .” Reply : Touch to reply using a predefined Once connected, the person called will be Clearing the System text message. See “Text Settings.” heard through the audio speakers. Unless information is deleted out of the Call : Touch to place a call to the sender of Using the “Switch Phone” Command vehicle Bluetooth system, it will be retained. the text message. This includes phone pairing information. For 1. Press g on the steering wheel controls. directions on how to delete this information, Viewing a Text Message The system responds “Command Please,” see “Deleting a Paired Phone.” followed by a tone. While viewing a text message: 2. After the tone, say “Switch Phone.” The Text Messaging (8 Inch Screen) . Touch Reply to reply using a predefined text message. system displays a list of phones to If equipped, the infotainment system may select. . Touch Call to place a call to the sender of allow text messages to be received and the text message. replied to. Received messages can also be read aloud. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

128 Infotainment System Viewing Sender Information display to go back to the predefined 2. Connect an Android phone or iPhone by z using the compatible phone USB cable If equipped, touch the name of the sender messages list. Touch to delete one and plugging into a USB data port. For to view sender information if this character at a time. best performance, use the device’s information matches contact information Memory Full factory-provided USB cable. Aftermarket already stored. This message may display if there is no or third-party cables may not work. Select a Predefined Message : Touch to more room on the phone to store messages. 3. When the phone is first connected to select from a set of quick messages. Touch Text Settings activate Apple CarPlay or Android Auto, the message to send. the message “Device Projection Privacy Predefined Messages Text Alerts : When on, this feature will Consent” will appear. display an alert when a new text message . Touch Continue to launch Apple These are short text messages that can be has been received. Touch to turn on or off. used to send so responses will not have to CarPlay or Android Auto. be typed. Manage Predefined Messages : Touch to . Touch Disable to remove Apple add, change, or delete predefined messages. CarPlay and Android Auto capability The messages can be deleted or a new from the vehicle Settings menu. message can be added. Apple CarPlay and Android Auto Other functions may still work. To add a new message: (8 Inch Screen) PROJECTION on the Home Page will change 1. Touch Text Settings, then touch Manage If equipped, Android Auto and/or Apple to Android Auto or Apple CarPlay depending Predefined Messages. CarPlay capability may be available through on the phone. Android Auto and/or Apple 2. While in the predefined messages list a compatible smartphone. If available, CarPlay may automatically launch upon USB view, select Add New Predefined PROJECTION will appear on the Home Page connection. If not, touch the ANDROID AUTO Message and a keyboard displays. of the infotainment display. and/or APPLE CARPLAY icon on the Home Page to launch. 3. Type a new message and touch NEW To use Android Auto and/or Apple CarPlay: MSG when done to add the message. 1. Download the Android Auto app to your Press Home on the center stack to return to Press S BACK on the center stack or phone from the Google Play store. No the Home Page. touch the Back icon on the infotainment app is required for Apple CarPlay. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 129 Features are subject to change. For further 2. Select the desired function. Valet Mode information on how to set up Android Auto If equipped, this will lock the infotainment and Apple CarPlay in the vehicle, see To set the time or date, touch « or ª to system and steering wheel controls. It may my.buick.com. change the hour, minutes, AM, PM, day, month, or year. also limit top speed, power, and access to Android Auto is provided by Google and is vehicle storage locations (if equipped). subject to Google’s terms and privacy policy. To change the 12-24 Hr setting, touch To enable valet mode: Apple CarPlay is provided by Apple and is 12-24 Hr. subject to Apple’s terms and privacy policy. To turn Auto Set on and off, touch Auto Set. 1. Enter a four-digit code on the keypad. Data plan rates apply. For Android Auto If auto timing is set, the time displayed on 2. Touch Enter to go to the confirmation support see https://support.google.com/ the clock may not update immediately when screen. androidauto. For Apple CarPlay support see driving into a new time zone. 3. Re-enter the four-digit code. www.apple.com/ios/carplay/. Apple or Google may change or suspend availability Auto set requires an active OnStar or Touch Lock or Unlock to lock or unlock the at any time. Android Auto, Android, Google, connected service plan. system. Press S BACK on the center stack Google Play, and other marks are or touch the Back icon on the infotainment Press S BACK on the center stack to go to trademarks of Google Inc.; Apple CarPlay is a display to go back to the previous menu. trademark of Apple Inc. the last menu and save the changes or { to return to the Home Page. Radio Settings Language Touch to display the Radio Menu and the following may display: This will set the display language in the Settings (8 Inch Screen) . Manage Favorites: Touch to highlight a radio, instrument cluster, and voice favorite to edit. Touch Rename to rename The Settings Menu allows adjustment of recognition. Touch Language and select the the favorite or Delete to delete it. Touch different vehicle and radio features. The appropriate language. Press S BACK on the menu may contain the following: and hold the station to drag it to a new center stack or touch the Back icon on the location. Touch Done to go back to the Time and Date infotainment display to go back to the previous menu. previous menu. To set the time or date: . Number of Favorites Shown: Touch to set the number of favorites to display. Select 1. Select Settings from the Home Page, Auto, 5, 10, 15, 20, 25, 30, 35, 40, 45, 50, then select Time and Date. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

130 Infotainment System 55, or 60. Auto will adjust the number of Press S BACK on the center stack or . Text Message Alerts: This feature will turn favorite locations that can be seen. Press touch the Back icon on the infotainment text message alerts on or off. Press Text S BACK on the center stack or touch the display to go back to the previous menu. Message Alerts and then select Off or On. Back icon on the infotainment display to S Vehicle Settings Press BACK on the center stack or go back to the previous menu. touch the Back icon on the infotainment . Audible Touch Feedback: This allows See Vehicle Personalization (8 Inch Screen) display to go back to the previous menu. Audible Touch Feedback to be turned on 0 89 or See Text Messaging (8 Inch Screen) 0 127. or off. Select Off or On. Vehicle Personalization (7 Inch Screen) 0 94. Voice . Tone Settings: Touch + or − to adjust Bluetooth Bass, Midrange, Treble, or Surround. See From the Voice option, the following may AM-FM Radio (8 Inch Screen) 0 109. From the Bluetooth option, the following be displayed: may be displayed: . Audio Volume (If Equipped): This feature . Confidence Threshold: Select Confirm adjusts the volume based on the vehicle . Pair New Device: Touch to add a new More or Confirm Less for the system to speed. device. confirm more or less before acting on a command. Press S BACK on the center stack or . Device Management: Touch to connect to a different phone source, disconnect a touch the Back icon on the infotainment . Prompt Length: Select Short or Long for phone, or delete a phone. display to go back to the previous menu. shorter or longer voice prompts. . Ringtones: Touch to change the ring tone . Bose AudioPilot noise compensation Press S BACK on the center stack or for the specific phone. The phone does technology (If Equipped): This feature touch the Back icon on the infotainment not need to be connected to change the adjusts the volume based on the noise in display to go to the previous menu. ring tone. the vehicle and speed. See AM-FM Radio . Audio Feedback Speed: Touch Slow, (8 Inch Screen) 0 109. . Voice Mail Numbers: This feature displays Medium, or Fast for feedback speed. the voice mail number for all connected . Maximum Startup Volume: This feature phones. The voice mail number may be Press S BACK on the center stack or sets the maximum startup volume. If the changed by touching Edit, typing in the touch the Back icon on the infotainment vehicle is started and the volume is new number, and touching Save. display to go back to the previous menu. greater than this level, the volume is adjusted to this level. To set the Press S BACK on the center stack or . Display “What Can I Say?” Tips: This maximum startup volume, touch + or − to touch the Back icon on the infotainment feature gives voice command tips. increase or decrease. display to go back to the previous menu. Select Off or On. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 131 Display Return to Factory Settings Over-the-Air Software Updates From the Display icon, the following may be Select Return to Factory Settings and the If equipped, the infotainment system can displayed: following list may display: download and install software updates over . Mode: Touch Auto, Day, or Night to . Restore Vehicle Settings: Restores factory a wireless connection. The system will adjust the display. vehicle personalization settings. Touch prompt for certain updates to be downloaded and installed. There is also an Press S BACK on the center stack or Restore Vehicle Settings. Touch Cancel or Restore. If Restore is touched, a option to check for updates manually. touch the Back icon on the infotainment confirmation pop-up will appear indicating display to go to the previous menu. To manually check for updates, touch the vehicle settings have been restored. SETTINGS on the Home Page, followed by . Calibrate Touchscreen: Touch to calibrate . Clear All Private Data: If available, use to Software Information, and then System the infotainment display and follow the erase personal private data before loaning Update. Follow the on-screen prompts. Steps prompts. or selling the vehicle. Touch Clear All for downloading and installing updates may Press S BACK on the center stack or Private Data. Touch Cancel or Delete. vary by vehicle. touch the Back icon on the infotainment If Delete is touched, a confirmation Downloading Over-the-Air software updates display to go back to the previous menu. pop-up will appear indicating all private requires Internet connectivity, which can be . Turn Off Display: Touch to turn the data has been cleared from the system. accessed through the vehicle’s built-in 4G display off. Touch anywhere on the . Restore Radio Settings: Restores factory LTE connection, if equipped and active. display area or press any center stack radio settings. Touch Restore Radio If required, data plans are provided by a control again to turn the display on. Settings. Touch Cancel or Restore. third party. Optionally, a secured Wi-Fi If Restore is touched, a confirmation Rear Camera hotspot such as a compatible mobile device pop-up will appear indicating the radio hotspot, a home hotspot, or a public hotspot Touch to display the Rear Camera menu. See settings have been restored. can be used. Applicable data rates may Rear Vision Camera (RVC) 0 190. Press S BACK on the center stack or touch apply. the Back icon on the infotainment display to To connect the infotainment system to a go back to the main settings menu. secured mobile device hotspot, home hotspot, or public hotspot, touch SETTINGS on the Home Page, followed by Wi-Fi, and then Manage Wi-Fi Networks. Select the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

132 Infotainment System appropriate Wi-Fi network, and follow the Fees and Taxes: Subscription fee, taxes, one on-screen prompts. Download speeds time activation fee, and other fees may may vary. apply. Subscription fee is consumer only. All On most mobile devices, activation of the fees and programming subject to change. Wi-Fi hotspot is in the Settings menu under Subscriptions subject to Customer Mobile Network Sharing, Personal Hotspot, Agreement available at www.siriusxm.com. Mobile Hotspot, or similar. SiriusX service only available in the "Made for iPod," and "Made for iPhone," 48 contiguous United States and Canada. Availability of Over-the-Air software updates mean that an electronic accessory has been varies by vehicle and country. Features are designed to connect specifically to iPod or In Canada: Some deterioration of service subject to change. For more information on iPhone, respectively, and has been certified may occur in extreme northern latitudes. this feature, see my.buick.com/learn. by the developer to meet Apple This is beyond the control of SiriusXM performance standards. Apple is not Satellite Radio. English and Metric Unit Conversion responsible for the operation of this device Explicit Language Notice: Channels with To change the display units between English or its compliance with safety and regulatory frequent explicit language are indicated with and metric units, see Instrument Cluster standards. Please note that the use of this an “XL” preceding the channel name. 0 76. accessory with iPod or iPhone may affect Channel blocking is available for SiriusXM wireless performance. iPhone, iPod, iPod Satellite Radio receivers by notifying Trademarks and License classic, iPod nano, iPod shuffle, and iPod SiriusXM: touch are trademarks of Apple Inc., . USA Customers — See www.siriusxm.com Agreements registered in the U.S. and other countries. or call 1-888-601–6296. FCC Information . Canadian Customers — See www.siriusxm.ca or call 1-877-438-9677. See Radio Frequency Statement 0 290. It is prohibited to copy, decompile, disassemble, reverse engineer, hack, manipulate, or otherwise make available any technology or software incorporated in receivers compatible with the SiriusXM® Satellite Radio System or that support the SiriusXM website, the Online Service or any Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 133 of its content. Furthermore, the AMBER voice For DTS patents, see http://patents.dts.com. postcard with your mailing address to: compression software included in this Manufactured under license from DTS Cinavia Consumer Information Center, P.O. product is protected by intellectual property Licensing Limited. DTS, the Symbol, & DTS, Box 86851, San Diego, CA, 92138, USA. rights including patent rights, copyrights, and the Symbol together are registered This product incorporates proprietary and trade secrets of Digital Voice trademarks, and DTS 2.0 Channel is a technology under license from Verance Systems, Inc. trademark of DTS, Inc. ©DTS, Inc. All Rights Corporation and is protected by U.S. Patent General Requirements: Reserved. 7,369,677 and other U.S. and worldwide 1. A License Agreement from SiriusXM is Dolby patents issued and pending as well as required for any product that Manufactured under license from Dolby copyright and trade secret protection for incorporates SiriusXM Technology and/or Laboratories. Dolby and the double-D symbol certain aspects of such technology. Cinavia is for use of any of the SiriusXM marks to are trademarks of Dolby Laboratories. a trademark of Verance Corporation. be manufactured, distributed, Copyright 2004-2015 Verance Corporation. All or marketed in the SiriusXM Java rights reserved by Verance. Reverse Service Area. Java is a registered trademark of Oracle engineering or disassembly is prohibited. 2. For products to be distributed, marketed, and/or its affiliates. RMVB and/or sold in Canada, a separate Cinavia agreement is required with Canadian Satellite Radio Inc. (operating as SiriusXM Cinavia Notice: This product uses Cinavia Canada). technology to limit the use of unauthorized copies of some commercially-produced film Bose and videos and their soundtracks. When a Bose, AudioPilot and Bose Centerpoint prohibited use of an unauthorized copy is detected, a message will be displayed or surround are registered trademarks of Bose Portions of this software are included under copying will be interrupted. Corporation in the U.S. and other countries. license from RealNetworks, Inc. Copyright DTS More information about Cinavia technology 1995-2015, RealNetworks, Inc. All rights is provided at the Cinavia Online Consumer reserved Manufactured under license under U.S.Patent Information Center at http:// Nos: 5,956,674; 5,974,380; 6,487,535 & other www.cinavia.com. To request additional U.S. and worldwide patents issued & information about Cinavia by mail, send a pending. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

134 Infotainment System Bluetooth logo and logotype, and the "Powered by non-commercial use only. You agree not to The Bluetooth word mark and logos are Gracenote" logo are either registered assign, copy, transfer or transmit the owned by the Bluetooth® SIG, Inc. and any trademarks or trademarks of Gracenote in Gracenote Software or any Gracenote Data use of such marks by General Motors is the United States and/or other countries. to any third party. YOU AGREE NOT TO USE under license. Other trademarks and trade Gracenote Terms of Use OR EXPLOIT GRACENOTE DATA, THE names are those of their respective owners. GRACENOTE SOFTWARE, OR GRACENOTE This application or device contains software SERVERS, EXCEPT AS EXPRESSLY PERMITTED Schedule I: Gracenote EULA from Gracenote, Inc. of Emeryville, California HEREIN. ("Gracenote"). The software from Gracenote (the "Gracenote Software") enables this You agree that your non-exclusive license to application to do disc or file identification use the Gracenote Data, the Gracenote and obtain music-related information, Software, and Gracenote Servers will including name, artist, track, and title terminate if you violate these restrictions. information ("Gracenote Data") from online If your license terminates, you agree to servers or embedded databases (collectively, cease any and all use of the Gracenote Data, "Gracenote Servers") and to perform other the Gracenote Software, and Gracenote Music recognition technology and related functions. You may use Gracenote Data only Servers. Gracenote reserves all rights in data are provided by Gracenote. Gracenote by means of the intended End-User Gracenote Data, the Gracenote Software, is the industry standard in music recognition functions of this application or device. and the Gracenote Servers, including all technology and related content delivery. For ownership rights. Under no circumstances more information visit www.gracenote.com. This application or device may contain will Gracenote become liable for any content belonging to Gracenote’s providers. Music-related data from Gracenote, Inc., payment to you for any information that If so, all of the restrictions set forth herein copyright © 2000 to present Gracenote. you provide. You agree that Gracenote may with respect to Gracenote Data shall also Gracenote Software, copyright © 2000 to enforce its rights under this Agreement apply to such content and such content present Gracenote. One or more patents against you directly in its own name. providers shall be entitled to all of the owned by Gracenote may apply to this benefits and protections set forth herein The Gracenote service uses a unique product and service. See the Gracenote that are available to Gracenote. identifier to track queries for statistical website for a non-exhaustive list of purposes. The purpose of a randomly applicable Gracenote patents. Gracenote, You agree that you will use Gracenote Data, assigned numeric identifier is to allow the CDDB, MusicID, MediaVOCS, the Gracenote the Gracenote Software, and Gracenote Gracenote service to count queries without Servers for your own personal Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 135 knowing anything about who you are. For SOFTWARE OR ANY GRACENOTE SERVER. IN The product you have purchased ("Product") more information, see the web page for the NO CASE WILL GRACENOTE BE LIABLE FOR contains Software (Runtime Configuration Gracenote Privacy Policy for the Gracenote ANY CONSEQUENTIAL OR INCIDENTAL No. 505962; "Software") which is distributed service. DAMAGES OR FOR ANY LOST PROFITS OR by or on behalf of the Product manufacturer The Gracenote Software and each item of LOST REVENUES. "Manufacturer") under license from Software Gracenote Data are licensed to you "AS IS." © 2015. Gracenote, Inc. All Rights Reserved. Systems Co. ("QSSC"). You may only use the Software in the Product and in compliance Gracenote makes no representations or Unicode warranties, express or implied, regarding the with the license terms below. accuracy of any Gracenote Data. Gracenote Copyright © 1991-2015 Unicode, Inc. All rights Subject to the terms and conditions of this reserves the right to delete data from the reserved. Distributed under the Terms of Use License, QSSC hereby grants you a limited, Gracenote Servers or to change data in http://www.unicode.org/copyright.html. non-exclusive, non-transferable license to use categories for any cause that Gracenote Free Type Project the Software in the Product for the purpose deems sufficient. No warranty is made that intended by the Manufacturer. If permitted the Gracenote Software or Gracenote Servers Portions of this software are copyright © by the Manufacturer, or by applicable law, are error-free or that functioning of 2015 The FreeType Project (http:// you may make one backup copy of the Gracenote Software or Gracenote Servers www.freetype.org). All rights reserved. Software as part of the Product software. will be uninterrupted. Gracenote is not Open Source SW QSSC and its licensors reserve all license+C31 obligated to provide you with new enhanced rights not expressly granted herein, and or additional data types or categories that Further information concerning the OSS retain all right, title and interest in and to Gracenote may provide in the future and is licenses is shown in the infotainment all copies of the Software, including all free to discontinue its services at any time. display. intellectual property rights therein. Unless GRACENOTE DISCLAIMS ALL WARRANTIES QNX required by applicable law you may not EXPRESS OR IMPLIED, INCLUDING, BUT NOT Portions of this software are copyright © reproduce, distribute or transfer, LIMITED TO, IMPLIED WARRANTIES OF 2008-2015, QNX Software Systems. All rights or de-compile, disassemble or otherwise MERCHANTABILITY, FITNESS FOR A reserved. attempt to unbundle, reverse engineer, modify or create derivative works of, the PARTICULAR PURPOSE, TITLE, AND Part C – EULA NON-INFRINGEMENT. GRACENOTE DOES NOT Software. You agree: (1) not to remove, WARRANT THE RESULTS THAT WILL BE Copyright 2015, Software Systems GmbH & cover or alter any proprietary notices, labels OBTAINED BY YOUR USE OF THE GRACENOTE Co. KG. All Rights Reserved. or marks in or on the Software, and to ensure that all copies bear any notice Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

136 Infotainment System contained on the original; and (2) not to CONTRACT OR OTHERWISE, FOR DAMAGES, Linotype export the Product or the Software in INCLUDING ANY DIRECT, INDIRECT, SPECIAL, Helvetica is a trademark of Linotype Corp. contravention of applicable export INCIDENTAL, OR CONSEQUENTIAL DAMAGES registered in the U.S. Patent and Trademark control laws. OF ANY CHARACTER ARISING AS A RESULT OF Office and may be registered in certain EXCEPT TO THE EXTENT OTHERWISE THIS LICENSE OR OUT OF THE USE OR other jurisdictions in the name of Linotype REQUIRED BY APPLICABLE LAW, QSSC AND INABILITY TO USE THE PRODUCT (INCLUDING Corp. or its licensee Linotype GmbH. ITS LICENSORS PROVIDE THE SOFTWARE ON BUT NOT LIMITED TO DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, PRODUCT Usage in text form of each of the Licensed AN "AS IS" BASIS, WITHOUT WARRANTIES OR Trademarks is: CONDITIONS OF ANY KIND, EITHER EXPRESS FAILURE OR MALFUNCTION, OR ANY AND ALL OR IMPLIED INCLUDING, WITHOUT OTHER COMMERCIAL DAMAGES OR LOSSES), The trademark attribution requirements for LIMITATION, ANY WARRANTIES OR EVEN IF QSSC, ITS AFFILIATES OR THEIR the Licensed Trademarks may be viewed at CONDITIONS OF TITLE, NON-INFRINGEMENT, LICENSORS HAVE BEEN ADVISED OF THE http://www.linotype.com/2061-19414/ MERCHANTABILITY OR FITNESS FOR A POSSIBILITY OF SUCH DAMAGES. trademarks.html. PARTICULAR PURPOSE. ANY WARRANTIES OR WMA END USER NOTICE OTHER PROVISIONS OFFERED BY THE This product is protected by certain MANUFACTURER OR ITS DISTRIBUTOR(S) The marks of companies displayed by this intellectual property rights of Microsoft. Use product to indicate business locations are THAT DIFFER FROM THIS LICENSE ARE or distribution of such technology outside of OFFERED BY THE MANUFACTURER OR ITS the marks of their respective owners. The this product is prohibited without a license use of such marks in this product does not DISTRIBUTOR(S) ALONE AND NOT BY QSSC, from Microsoft. ITS AFFILIATES OR THEIR LICENSORS. YOU imply any sponsorship, approval, ASSUME ANY RISKS ASSOCIATED WITH YOUR For more information on the Software, or endorsement by such companies of this USE OF THE SOFTWARE UNDER THIS LICENSE. including any open source software license product. terms (and available source code) as well as EXCEPT TO THE EXTENT OTHERWISE copyright attributions applicable to the Introduction REQUIRED BY APPLICABLE LAW (SUCH AS IN Runtime Configuration indicated above, THE CASE OF DELIBERATE OR GROSSLY please contact the Manufacturer or contact Read the following pages to become familiar NEGLIGENT ACTS), IN NO EVENT SHALL QSSC, QSSC at 175 Terence Matthews Crescent, with the features. ITS AFFILIATES OR THEIR LICENSORS BE Kanata, Ontario, Canada K2M 1W8 LIABLE TO YOU UNDER ANY LEGAL THEORY, ([email protected]). WHETHER IN TORT (INCLUDING NEGLIGENCE), Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 137 Before driving: { Warning . Become familiar with the operation, Taking your eyes off the road for too center stack controls, steering wheel long or too often while using any controls, and infotainment display. infotainment feature can cause a crash. . Set up the audio by presetting favorite You or others could be injured or killed. stations, setting the tone, and adjusting Do not give extended attention to the speakers. infotainment tasks while driving. Limit . Set up phone numbers in advance so they your glances at the vehicle displays and can be called easily by pressing a single focus your attention on driving. Use voice control or by using a single voice commands whenever possible. command. See Distracted Driving 0 164. The infotainment system has built-in features intended to help avoid distraction Active Noise Cancellation (ANC) by disabling some features when driving. If equipped, ANC reduces engine noise in the These features may gray out when they are vehicle’s interior. ANC requires the unavailable. Many infotainment features are factory-installed audio system, radio, also available through the instrument cluster speakers, amplifier (if equipped), induction and steering wheel controls. system, and exhaust system to work properly. Deactivation is required by your dealer if related aftermarket equipment is installed. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

138 Infotainment System Overview (7 Inch Screen) . Turn to decrease or increase the volume. Infotainment System 4. d: The infotainment system is controlled by using the infotainment display, the controls on the . Radio: Press and release to go to the center stack, steering wheel controls. Below is the 7 inch screen controls image and overview. 0 next station or channel. Press and For 8 inch screen controls, see Overview (8 Inch Screen) 105. hold to fast seek the next strongest station or channel. . USB/Music: Press to go to the next content. Press and hold to fast forward. 5. #: . Press and release to access the phone screen, answer an incoming call, or access the device home screen. Home Page The Home Page is where vehicle application icons are accessed. Some applications are { . USB/Music: Press to go to the 1. : disabled when the vehicle is moving. previous content. Press and hold to . Press to go to the Home Page. fast rewind. Swipe left or right across the display to 2. g: access the pages of icons. 3. O: . Radio: Press and release to go to the Managing Home Page Icons previous station or channel. Press and . When off, press O to turn the 1. Touch and hold any of the Home Page hold to fast seek the next strongest system on. Press and hold to turn off. icons to enter edit mode. previous station or channel. . When on, press O to mute the system and display a status pane. 2. Continue holding the icon and drag it to the desired position. Press O again to unmute the system. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 139 3. Release your finger to drop the icon in $ / i : Press to decline an incoming call, Audio the desired position. to end speech recognition, or to end a Touch the Audio icon to display the active 4. To move an application to another page, current call. Press to silence the vehicle audio source page. Examples of available drag the icon to the edge of the display speakers while using the infotainment sources are AM, FM, SXM (if equipped), toward the desired page. system. Press again to turn the sound on. MyMedia, USB, AUX, and Bluetooth. 5. Continue dragging and dropping For vehicles with Bluetooth systems, press application icons as desired. to reject an incoming call or end a Phone current call. Phone icon to display the Phone main page. Steering Wheel Controls See Bluetooth (Overview for 7 Inch Screen) SRC : Press to select an audio source. _ ^ 0 149 or Toggle up or down to select the next or Bluetooth (Pairing and Using a Phone for 7 previous favorite radio station, MP3 track, Inch Screen) 0 149. USB file, iPod/iPhone song, or Bluetooth music. Wi-Fi Hotspot Toggle and hold up or down to fast forward If equipped, touch the Users icon to display or reverse the radio stations, MP3 tracks, the Wi-Fi Hotspot menu. USB files, iPod/iPhone songs, or Bluetooth Settings music. Touch the Settings icon to display the + x − : Press + or − to increase or decrease Settings menu. See Settings (7 Inch Screen) the volume. 0 154.

If equipped, some audio controls can be Using the System Apple CarPlay adjusted at the steering wheel. Infotainment Display Icons Touch the Apple CarPlay icon to activate Apple CarPlay if equipped, after a supported b / g : For vehicles with Bluetooth, press Infotainment display icons show when to interact with those systems. device is connected. See Apple CarPlay and available. When a function is unavailable, Android Auto 0 153. the icon may gray out. When a function is selected, the icon may highlight. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

140 Infotainment System Android Auto Infotainment Display Features Touch and Hold Touch the Android Auto icon to activate Infotainment display features show on the Android Auto if equipped, after a supported display when available. When a feature is device is connected. See Apple CarPlay and unavailable, it may gray out. When a Android Auto 0 153. feature is touched, it may highlight. OnStar Services Infotainment Gestures If equipped, touch the OnStar icon to display Use the following finger gestures to control the OnStar Services and Account pages. the infotainment system. Climate Touch/Tap Touch and hold can be used to start another If equipped, touch the Climate icon to gesture, or to move or delete an application. display the Climate main page. Drag Camera If equipped, touch the Camera icon to access the camera application. SiriusXM If equipped, touch the SiriusXM icon to display the SiriusXM radio service. Touch/Tap is used to select an icon or Shortcut Tray option, activate an application, or change the location inside a map. The shortcut tray is near the bottom of the display. It shows up to four applications. Drag is used to move applications on the Home Page, or to pan the map. To drag the item, it must be held and moved along the display to the new location. This can be Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 141 done up, down, right, or left. This feature is Fling or swipe is used to scroll through a or touch the More icon to display a list of only available when vehicle is parked and list, pan the map, or change page views. Do available sources. Examples of available not in motion. this by placing a finger on the display then sources are AM, FM, SXM (if equipped), Nudge moving it rapidly up and down or right MyMedia (if available), USB, AUX (if and left. equipped), and Bluetooth. Cleaning High Gloss Surfaces and Vehicle Infotainment System Sound Menu Information and Radio Displays From any of the audio source main pages, For vehicles with high gloss surfaces or touch Sound to display the following: vehicle displays, use a microfiber cloth to Equalizer : Touch to adjust Bass, Midrange, wipe surfaces. Before wiping the surface and Treble using the options on the with the microfiber cloth, use a soft bristle infotainment display. brush to remove dirt that could scratch the surface. Then use the microfiber cloth by Fade/Balance : Touch to adjust by using the Nudge is used to move items a short gently rubbing to clean. Never use window controls on the infotainment display or by distance on a list or a map. To nudge, hold cleaners or solvents. Periodically hand wash tapping/dragging the crosshair. and move the selected item up or down to the microfiber cloth separately, using mild a new location. soap. Do not use bleach or fabric softener. Fling or Swipe Rinse thoroughly and air dry before next use. Radio AM-FM Radio (7 Inch Screen) Playing the Radio From the Home Page, touch the Audio icon to display the active audio source page. Choose from the three most recently used sources listed at the left side of the display Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

142 Infotainment System Finding a Station If equipped, touch Update Station List to The keypad will gray out entries that do not update the active stations in your area. contribute to a valid frequency and will Seeking a Station Direct Tune automatically place a decimal point within the frequency number. Touch (z) to delete one number at a time. Touch and hold (z) to delete all numbers. A valid AM or FM station will automatically tune to the new frequency but not close the Direct Tune display. When listening to SXM (if equipped), touch Go after entering the channel. Touch the Back icon on the infotainment display or touch (z) to exit out of Direct Tune. The tune arrows on the right side of the From the AM, FM, or SXM (if equipped) Direct Tune display tunes through the display, touch g or d on the Access Direct Tune by touching the Tune complete station list one station step at a infotainment display to search for the icon on the infotainment display to source time per touch. A touch and hold advances previous or next strong station or channel. AM, FM, or SXM (if equipped) and bring up through stations quickly. the keypad. Browsing Stations Navigate up and down through all From the AM, FM, or SXM (if equipped) frequencies using g or d. Directly enter a display, touch Browse to list all available station or channel using the keypad. When stations or channels. Navigate up and down a new station or channel is entered, the through all stations by scrolling the list. information about that station or channel Touch the station or channel you want to displays on the right side. If available, this listen to. Touch H to save the station or information will update with each new valid channel as a favorite. frequency. Touch H to save the station as a favorite. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 143 AM, FM, and SXM Categories Favorites can also be stored by touching H When information is broadcast from a RDS in a station or channel list. This will station, the station name or call letters highlight indicating that it is now saved as a display on the audio screen. Radio text favorite. supporting the currently playing broadcast may also appear. The number of favorites displayed is automatically adjusted by default, but can Satellite Radio be manually adjusted in Settings in the System tab under Favorites and then Set If equipped, vehicles with a valid SiriusXM Number of Audio Favorites. It can also be satellite radio subscription can receive SXM adjusted in Settings in the Apps tab under programming. If available, from the AM stations, Audio and then Set Number of Audio SiriusXM satellite radio has a wide variety of if equipped with FM, or SXM display, touch Favorites. programming and commercial-free music, Categories at the top of the Browse menu coast to coast, in digital-quality sound. In to access the categories list. The list contains Radio Data System (RDS) the U.S. see www.siriusxm.com or call names associated with the AM or FM If equipped, RDS features are available for 1-888-601-6296. In Canada see stations, or SXM channels. Touch a category use only on FM stations that broadcast RDS www.siriusxm.ca or call 1-877-438-9677. name to display a list of stations or information. With RDS, the radio can: When SXM is active, the channel name, channels for that category. Touching a . Group stations by Category (i.e., Program number, song title, and artist appear on the station or channel from the list will tune the Type) such as Rock, Jazz, Classical, etc. display. radio to that station or channel. . Display messages from radio stations. Radio Reception Storing Radio Station Favorites This system relies on receiving specific Unplug electronic devices from the accessory Favorites show in the area at the top of the information from these stations and only power outlets if there is interference or display. works when the information is available. It is possible that a radio station could static in the radio. AM, FM, SXM (if equipped) Radio Stations : broadcast incorrect information that causes FM Touch and hold a preset to store the current the radio features to work improperly. If this station or channel as a favorite. Touch a happens, contact the radio station. FM signals only reach about 16 to 65 km (10 saved favorite to recall a favorite station. to 40 mi). Although the radio has a built-in electronic circuit that automatically works to Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

144 Infotainment System reduce interference, some static can occur, Mobile Device Usage This vehicle is equipped with two USB ports especially around tall buildings or hills, in the center console. These ports are for Mobile device usage, such as making or causing the sound to fade in and out. data and charging. There may also be two receiving calls, charging, or just having the USB ports for charging only at the rear of mobile device on may cause static AM the center console. interference in the radio. Unplug the mobile The range for most AM stations is greater device or turn it off if this happens. than for FM, especially at night. The longer Caution range can cause station frequencies to Multi-Band Antenna To avoid vehicle damage, unplug all interfere with each other. Static can also accessories and disconnect all accessory The roof antenna is for AM, FM, SiriusXM, occur when things like storms and power cables from the vehicle when not in use. OnStar, and GPS (Global Positioning System), lines interfere with radio reception. When Accessory cables left plugged into the if equipped. Keep clear of obstructions for this happens, try reducing the treble on the vehicle, unconnected to a device, could be radio. clear reception. If the vehicle has a sunroof, and it is open, reception can also be damaged or cause an electrical short if SiriusXM Satellite Radio Service affected. the unconnected end comes in contact with liquids or another power source such If equipped, SiriusXM Satellite Radio Service as the accessory power outlet. provides digital radio reception. Tall Audio Players buildings or hills can interfere with satellite Playing from a USB radio signals, causing the sound to fade in Avoiding Untrusted Media Devices A USB mass storage device can be connected and out. In addition, traveling or standing When using media devices such as USB to the USB port. under heavy foliage, bridges, garages, devices, and mobile devices, consider the or tunnels may cause loss of the SiriusXM source. Untrusted media devices could Audio extensions supported by the USB are: signal for a period of time. Some cellular contain files that affect system operation or services may interfere with SXM reception . MP3 performance. Avoid use if the content or . AAC causing loss of signal. origin cannot be trusted. . OGG USB Port (7 Inch Screen) . 3GP Audio stored on a USB device may be listened to. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 145 My Media Library . Touch and hold to reverse quickly Touch Browse and the following may through playback. Release to return to MyMedia is only available when more than display: playing speed. Elapsed time displays. one indexed device is connected. It allows Playlists: access to content from all indexed media 6: 1. Touch to view the playlists stored on sources. MyMedia will show as an available . Touch to seek to the next track. the USB. source in the Source page. . Touch and hold to advance quickly 2. Touch a playlist to view the list of all USB MP3 Player and USB Devices through playback. Release to return to Songs in that playlist. The USB MP3 players and USB devices playing speed. Elapsed time displays. 3. Touch a song from the list to begin connected must comply with the USB Mass Shuffle : Touch the shuffle icon to play playback. Storage Class specification (USB MSC). music in random order. Supported Playlist extensions are m3u, pls. To play a USB device: USB Sound Menu Artists: 1. Connect the USB. See “Infotainment System Sound Menu” 1. Touch to view the list of artists stored 2. Touch Audio from the Home Page. under AM-FM Radio (7 Inch Screen) 0 141. on the USB. 3. Touch More and then touch the USB USB Browse Menu 2. Touch an artist name to view a list of all device. When a list of songs, albums, artists, albums by the artist. Use the following when playing an active or other types of media displays, the up and 3. To select a song, touch All Songs or USB source: down arrows and A-Z appear on the left touch an album and then touch a song side. Select A-Z to view a display that will from the list. : Touch to play the current media p show all letters of the alphabet and select source. Songs: the letter to go to. 1. Touch to display a list of All Songs on j : Touch to pause playback of the current Touch the up and down arrows to move the the USB. media source. list up and down. 2. To begin playback, touch a song from 7: the list. . Touch to seek to the beginning of the Albums: current or previous track. 1. Touch to view the albums on the USB. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

146 Infotainment System 2. Touch the album to view a list of All 3. Touch a file from the list to begin Storing and Recalling Media Favorites Songs on the album. playback. To store media favorites, touch Browse to 3. Touch a song from the list to begin Podcasts : Touch to view the podcasts on display a list of media types. playback. the USB and get a list of podcast episodes. Select from one of the following Browse Genres: Audiobooks: options to save a favorite: 1. Touch to view the genres on the USB. 1. Touch to view the audiobooks stored on Playlists : Touch H next to any playlist to the USB. 2. Touch a genre to view a list of artists. store the playlist as a favorite. Touch a 3. Touch an artist to view albums by that 2. Touch an audiobook to get a list of saved favorite to recall a favorite playlist. artist. chapters. The first song in the playlist begins to play. 3. Touch the chapter from the list to begin 4. Touch an album to view songs on the Artists : Touch H next to any artist to playback. album. store the artist as a favorite. Touch a saved 5. Touch a song to start playback. File System and Naming favorite to recall a favorite artist. The first Composers: File systems supported by the USB are: song in the artist list begins to play. 1. Touch to view the composers on . FAT32 Songs : Touch H next to any song to store the USB. . NTFS the song as a favorite. Touch a saved 2. Touch a Composer to view a list of . HFS+ favorite to recall a favorite song. albums by that composer. The songs, artists, albums, and genres are Albums : Touch H next to any album to 3. Touch an album or All Songs to view a taken from the file’s song information and store the album as a favorite. Touch a saved list of songs. are only displayed if present. The radio favorite to recall a favorite album. The first 4. Touch a song from the list to begin displays the file name as the track name if song in the album list begins to play. playback. the song information is not available. Genres : Touch H next to any genre to Folders: Supported Apple Devices store the genre as a favorite. Touch a saved 1. Touch to view the directories on To view supported devices, see favorite to recall a favorite genre. The first the USB. my.buick.com/learn. song of the genre begins to play. 2. Touch a folder to view a list of all files. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 147 Podcasts : Touch H next to any podcast to Connect a 3.5mm (1/8 in) cable from the To play music via Bluetooth: store the podcast as a favorite. Touch a auxiliary device to the auxiliary input jack. 1. Power on the device, and pair to connect saved favorite to recall a favorite podcast. When a device is connected, the system can the device. The podcast begins to play. play audio from the device over the vehicle speakers. 2. Once paired, touch Audio from the Home Audiobooks : Touch H next to any Page, then touch Bluetooth from the audiobook to store the audiobook as a If an auxiliary device has already been recent sources list on the left of the connected, but a different source is currently favorite. Touch a saved favorite to recall a display. active, touch More and then touch AUX to favorite audiobook. The first chapter in the make the source active. Bluetooth Sound Menu audiobook begins to play. See “Infotainment System Sound Menu” Shuffle and Browse are not available in the 0 Media Playback and Mute AUX source menu. under AM-FM Radio (7 Inch Screen) 141. Manage Bluetooth Devices USB playback will be paused if the system is Bluetooth Audio muted. If the steering wheel mute control is From the Home Page: pressed again, playback will resume. Music may be played from a paired 1. Touch Audio. If the source is changed while in mute, Bluetooth device. See Bluetooth (Overview 0 2. Touch More. playback resumes and audio will unmute. for 7 Inch Screen) 149 or Bluetooth (Pairing and Using a Phone for 7 3. Touch Bluetooth. Auxiliary Jack Inch Screen) 0 149 for help pairing a device. 4. Touch Devices to add or delete devices. This vehicle has an auxiliary input jack in Volume and song selection may be When touching Bluetooth, the radio may the center console. Possible auxiliary audio controlled by using the infotainment not be able to launch the audio player on sources include: controls or the mobile device. If Bluetooth is the connected device to start playing. When . Laptop computer selected and no volume is present, check the the vehicle is not moving, use the mobile volume setting on the infotainment system. . Audio music player device to begin playback. Music can be launched by touching This jack is not an audio output. Do not All devices launch audio differently. When Bluetooth from the recent sources list on plug headphones into the auxiliary input selecting Bluetooth as a source, the radio the left of the display or by touching the jack. Set up an auxiliary device while the may show as paused on the display. Press More option and then touching the vehicle is in P (Park). play on the device or touch p on the Bluetooth device. display to begin playback. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

148 Infotainment System Browse functionality will be provided where LTE performance is based on industry Account supported by the Bluetooth device. This averages and vehicle systems design. Some The Account tab displays a snapshot of the media content will not be part of the services require a data plan. account linked with the vehicle. If there is MyMedia source mode. The OnStar App no such account, this tab will show all Some smartphones support sending values as ——. The call advisor call icon will Bluetooth music information to display on If equipped, the infotainment system has be active even if there is no active account. OnStar controls in the embedded OnStar app the radio. When the radio receives this Advisor Call information, it will check to see if any is on the Home Page. Most OnStar functions available and display it. For more that can be performed with the buttons can Selecting Advisor Call is the same as information about supported Bluetooth be done using the app. To open the app, pressing Q or calling 1-888-4ONSTAR features, see my.buick.com/learn. touch the OnStar icon on the Home Page. (1-888-466-7827). The X option in the upper App updates require a corresponding service right corner of the screen does not end the plan. Features vary by region and model. call, but returns to the previous screen. OnStar System Features are subject to change. For more Turn-by-Turn Directions OnStar System (7 Inch Screen) information, see my.buick.com/learn or press Q. With a connected plan, an OnStar Advisor 4G LTE Services can download a destination to the vehicle or its embedded navigation system, If equipped with 4G LTE, up to seven The Services tab displays the default view if equipped. Select Turn-by-Turn Directions devices, such as smartphones, tablets, and for the app. Use this page to launch the from the Services tab of the OnStar app to laptops, can be connected to high-speed available OnStar services. Touch a service to call an Advisor or select a recent or favorite Internet through the vehicle’s built-in Wi-Fi open its display. Touch Wi-Fi to launch the destination. Touch the navigation icons to hotspot. connections manager. Turn-by-Turn and select home, address or place. A destination Call 1-888-4ONSTAR (1-888-466-7827) to Advisor Call are the other tiled options. transfer from OnStar will show the detail connect to an OnStar Advisor for assistance. view of the destination when it is See www.onstar.com for vehicle availability, transferred from OnStar to the Navigation details, and system limitations. Service and application. See www.onstar.com for a connectivity may vary by make, model, coverage map. Services vary by model. Map year, carrier, availability, and conditions. 4G coverage is available in the United States, LTE service is available in select markets. 4G Puerto Rico, and Canada. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 149 Wi-Fi Hotspot . Pair mobile device(s) to the vehicle. The i : Press to end a call, decline a call, system may not work with all mobile Touch to display the Settings page, which or cancel an operation. Press to mute or devices. See “Pairing” later in this section. shows the configurations for the vehicle unmute the infotainment system when not hotspot and allows them to be changed. Vehicles with a Bluetooth system can use a on a call. Bluetooth-capable mobile device with a For more information, see www.onstar.com. Infotainment System Controls Hands-Free Profile to make and receive phone calls. The infotainment system and For information about how to navigate the Phone menu system using the infotainment voice recognition are used to control the 0 system. The system can be used while the controls, see Using the System 106. Bluetooth (Overview for 7 Inch ignition is on or in ACC/ACCESSORY. The Audio System Screen) range of the Bluetooth system can be up to 9.1 m (30 ft). Not all mobile devices support When using the Bluetooth mobile device The Bluetooth-capable system can interact all functions and not all mobile devices work system, sound comes through the vehicle's with many mobile devices, allowing: with the Bluetooth system. See front audio system speakers and overrides . Placement and receipt of calls in a my.buick.com for more information about the audio system. The volume level while on hands-free mode. compatible mobile devices. a mobile device call can be adjusted by . Sharing of the device’s address book or pressing the steering wheel controls or the contact list with the vehicle. Controls volume control on the center stack. The Use the controls on the center stack and the adjusted volume level remains in memory To minimize driver distraction, before for later calls. The volume cannot be driving, and with the vehicle parked: steering wheel to operate the Bluetooth system. lowered beyond a certain level. . Become familiar with the features of the mobile device. Organize the phone book Steering Wheel Controls Bluetooth (Pairing and Using a and contact lists clearly and delete g : Press to answer incoming calls and start Phone for 7 Inch Screen) duplicate or rarely used entries. voice recognition on your connected If possible, program speed dial or other Bluetooth mobile device. Pairing shortcuts. A Bluetooth-enabled mobile device must be . Review the controls and operation of the paired to the Bluetooth system and then infotainment system. connected to the vehicle before it can be Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

150 Infotainment System used. See the mobile device manufacturer's cell phone which was used last. To link to for information on this process. Once the user guide for Bluetooth functions before a different paired cell phone, see “Linking cell phone is paired, it will show under pairing the device. to a Different Phone” later in this section. Connected. Pairing Information Pairing a Phone 8. If the vehicle name does not appear on . If no mobile device has been connected, 1. Make sure Bluetooth has been enabled your cell phone, there are a few ways to the Phone main page on the infotainment on the cell phone before the pairing start the pairing process over: display will show the Connect Phone process is started. . Turn the cell phone off and then back on. option. Touch this option to connect. 2. Touch the Phone icon on the Home Page Another way to connect is to touch the or the phone icon on the shortcut tray . Go back to the beginning of the Phones tab at the top right of the display near the bottom of the display. Phone menus on the infotainment and then touch Add Phone. display and restart the pairing 3. Touch Phones at the top of the process. . A Bluetooth smartphone with music infotainment display. There is also a capability can be paired to the vehicle as Connect Phones option in the middle of . Reset the cell phone, but this step a smartphone and a music player at the the Phone display which will shortcut to should be done as a last effort. same time. the Phone List menu. 9. If the cell phone prompts to accept . Up to 10 devices can be paired to the 4. Touch Add Phone. connection or allow phone book Bluetooth system. download, touch Always Accept and . The pairing process is disabled when the 5. Select the vehicle name shown on the Allow. The phone book may not be vehicle is moving. infotainment display from your cell available if not accepted. phone’s Bluetooth Settings list. . Pairing only needs to be completed once, 10. Repeat Steps 1−8 to pair additional cell unless the pairing information on the cell 6. Follow the instructions on the cell phone phones. to confirm the six-digit code showing on phone changes or the cell phone is First to Connect Paired Phones deleted from the system. the infotainment display and touch Pair. The code on the cell phone and . If multiple paired cell phones are within If multiple paired cell phones are within infotainment display will need to be range of the system, the system connects to range of the system, the system connects acknowledged for a successful pair. to the paired cell phone that is set to the paired cell phone that is set as First to First to Connect. If there is no cell phone 7. Start the pairing process on the cell Connect. To enable a paired cell phone as set to First to Connect, it will link to the phone to be paired to the vehicle. See the First to Connect phone: the cell phone manufacturer's user guide 1. Make sure the cell phone is turned on. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 151 2. Touch Settings, then touch System. If needed, touch the Secondary Phone while 3. Touch the information icon next to the 3. Touch Phones to access all paired and all in the Phones list to swap it into the connected cell phone to display the cell connected cell phones and mobile Outgoing and Incoming role. This role makes phone’s or mobile device’s information devices. it possible to place outgoing calls from the display. Contacts and Recents list. 4. Touch the information icon to the right 4. Touch Forget Device. of the cell phone to open the cell Listing All Paired and Connected Phones Linking to a Different Phone phone’s settings menu. 1. Touch the Phone icon on the Home Page To link to a different cell phone, the new 5. Touch the First to Connect option, to or the phone icon on the shortcut tray cell phone must be in the vehicle and paired enable the setting for that device. near the bottom of the display. to the Bluetooth system. Cell phones and mobile devices can be 2. Touch Phones. 1. Touch the Phone icon on the Home Page added, removed, connected, and Disconnecting a Connected Phone or the phone icon on the shortcut tray disconnected. A sub-menu will display 1. Touch the Phone icon on the Home Page. near the bottom of the display. whenever a request is made to add or 2. Touch Phones. manage cell phones and mobile devices. 2. Touch Phones. 3. Touch the new cell phone to link to from Secondary Phone 3. Touch the information icon next to the connected cell phone or mobile device to the not connected phone list. See “First A cell phone can be enabled as a Secondary show the cell phone’s or mobile device’s to Connect Paired Phones” and Phone by touching the information icon to information display. “Secondary Phone” previously in this section. the right of the paired cell phone name to 4. Touch Disconnect. open the phone settings menu. If a cell Switching to Handset or phone is enabled as a Secondary Phone, it Deleting a Paired Phone Handsfree Mode can connect simultaneously alongside 1. Touch the Phone icon on the Home Page another Bluetooth mobile device. In doing or the phone icon on the shortcut tray To switch between handset or so, the Secondary Phone will be labeled as near the bottom of the display. handsfree mode: Incoming Calls. This means the mobile 2. Touch Phones. . While the active call is hands-free, touch device can only receive calls. The Address the Handset option to switch to the Book of a Secondary Phone will not be handset mode. available and hands-free outgoing calls cannot be placed using this cell phone. The mute icon will not be available or functional while Handset mode is active. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

152 Infotainment System . While the active call is on the handset, 2. Touch Recents. Accepting a Call touch the Handset option to switch to the 3. Touch the name or number to call. There are two ways to accept a call: hands-free mode. Making a Call Using the Keypad . Press g on the steering wheel controls. Making a Call Using Contacts and Recent To make a call by dialing the numbers: . Touch Answer on the infotainment Calls display. 1. Touch the Phone icon on the Home Page. Calls can be made through the Bluetooth Declining a Call system using personal cell phone contact 2. Touch Keypad and enter a phone information for all cell phones that support number. There are two ways to decline a call: the Phone Book feature. Become familiar 3. Touch # on the infotainment display to . Press i on the steering wheel controls. with the cell phone settings and operation. start dialing the number. . Touch Ignore on the infotainment display. Verify the cell phone supports this feature. The Contacts menu accesses the phone book Searching Contacts Using the Keypad Call Waiting stored in the cell phone. To search for contacts using the keypad: Call waiting must be supported on the The Recents menu accesses the recents call 1. Touch the Phone icon on the Home Page. Bluetooth cell phone and enabled by the wireless service carrier to work. list from your cell phone. 2. Touch Keypad and enter partial phone To make a call using the Contacts menu: numbers or contact names using the Accepting a Call digits on the keypad to search. 1. Touch the Phone icon on the Home Page. Press g to answer, then touch Switch on Results will show on the right side of the the infotainment display. 2. Touch Contacts. display. Touch one to place a call. 3. The Contacts list can be searched by Declining a Call Accepting or Declining a Call using the first character. Touch A-Z on Press i to decline, then touch Ignore on the infotainment display to scroll When an incoming call is received, the the infotainment display through the list of names. infotainment system mutes and a ring tone Touch the name to call. is heard in the vehicle. 4. Touch the desired contact number to call. To make a call using the Recents menu: 1. Touch Phone on the Home Page. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 153 Switching Between Calls (Call Waiting Dual Tone Multi-Frequency (DTMF) Tones 3. When the phone is first connected to Calls Only) activate Apple CarPlay or Android Auto, The in-vehicle Bluetooth system can send accept the terms and conditions on both To switch between calls, touch Phone on the numbers during a call. This is used when the infotainment system and the phone. Home Page to display Call View. While in calling a menu-driven phone system. Use the Call View, touch the call information of the Keypad to enter the number. 4. Follow the instructions on the phone. call on hold to change calls. Apple CarPlay and Android Auto The Android Auto and Apple CarPlay icons Three-Way Calling on the Home Page will illuminate depending If equipped, Android Auto and/or Apple on the smartphone. Android Auto and/or Three-way calling must be supported on the CarPlay capability may be available through Apple CarPlay may automatically launch Bluetooth cell phone and enabled by the a compatible smartphone. If available, the upon USB connection. If not, touch the wireless service carrier to work. Android Auto and Apple CarPlay icons will Android Auto or Apple CarPlay icon on the To start a three-way call while in a change from gray to color on the Home Home Page to launch. current call: Page of the infotainment display. Press { on the center stack to return to the 1. In the Call View, touch Add Call to add To use Android Auto and/or Apple CarPlay: Home Page. another call. For Wired Phone Projection For Wireless Phone Projection (if equipped) 2. Initiate the second call by selecting from 1. Download the Android Auto app to your Recents, Contacts, or Keypad. Verify your phone is wireless compatible by smartphone from the Google Play store. visiting the Google Android Auto or Apple 3. When the second call is active, touch the There is no app required for Apple CarPlay support page. merge icon to conference the three-way CarPlay. call together. 1. Download the Android Auto app to your 2. Connect your Android phone or Apple smartphone from the Google Play store. Ending a Call iPhone by using the factory-provided There is no app required for Apple phone USB cable and plugging into a CarPlay. . Press i on the steering wheel controls. USB data port. For best performance, it is 2. For first time connection, there are two . Touch # on the infotainment display, highly recommended to use the device’s ways to set up wireless projection: next to a call, to end only that call. factory-provided USB cable. Aftermarket or third-party cables may not work. . Connect your Android phone or Apple iPhone by using the factory-provided phone USB cable and plugging into a Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

154 Infotainment System USB data port. For best performance, 2. Select Phones Apple CarPlay and Android Auto can be it is highly recommended to use the 3. Touch 4 next to the phone to be disabled from the infotainment system. To device’s factory-provided USB cable. do this, touch Home, Settings, and then disconnected. Aftermarket or third-party cables may touch the Apps tab along the top of the not work. 4. Turn off Apple CarPlay or Android Auto. display. Use the On/Off toggled to turn off . Connecting the phone over Bluetooth. Press { on the center stack to return to the Apple CarPlay or Android Auto. See Bluetooth (Overview for 7 Inch Home Page. Screen) 0 149 or Settings Bluetooth (Pairing and Using a Phone Features are subject to change. For further for 7 Inch Screen) 0 149. information on how to set up Android Auto Settings (7 Inch Screen) and Apple CarPlay in the vehicle, see 3. Make sure wireless is turned on the my.buick.com. The settings menu may be organized into phone for wireless projection to work. three categories. Android Auto is provided by Google and is 4. When the phone is first connected to subject to Google’s terms and privacy policy. Select the desired category by touching activate Apple CarPlay or Android Auto, Apple CarPlay is provided by Apple and is System, Apps, or Vehicle. agree to the terms and conditions on subject to Apple’s terms and privacy policy. both the infotainment system and the To access the menus: Data plan rates apply. For Android Auto phone. support see https://support.google.com/ 1. Touch the Settings icon on the Home 5. Follow the instructions on the phone. androidauto. For Apple CarPlay support see Page on the infotainment display. The Android Auto and Apple CarPlay icons www.apple.com/ios/carplay/. Apple or 2. Touch the desired category to display a on the Home Page will illuminate depending Google may change or suspend availability list of available options. on the smartphone. Android Auto and/or at any time. Android Auto, Android, Google, 3. Touch to select the desired feature Apple CarPlay may automatically launch Google Play, and other marks are setting. trademarks of Google Inc.; Apple CarPlay is a upon wireless connection. If not, touch the 4. Touch the options on the infotainment trademark of Apple Inc. Android Auto or Apple CarPlay icon on the display to disable or enable a feature. Home Page to launch. { Press on the center stack to exit Android 5. Touch z to go to the top level of the To disconnect the phones wireless Auto or Apple CarPlay. To enter back into Settings menu. projection: Android Auto or Apple CarPlay, press and 1. Select Settings from the Home Page. hold { on the center stack. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 155 System Language . Wi-Fi Password: Touch to change the vehicle Wi-Fi password. The menu may contain the following: This will set the display language used on the infotainment display. . Connected Devices: Touch to show Time / Date connected devices. Touch Language and select the appropriate Use the following features to set the clock: . Share Hotspot Data: Touch Enable to language. . Automatic Time and Date: Touch On to allow devices to use the vehicle hotspot have the time and date automatically set. Phones and its data, or touch Disable to allow When this feature is off, the time and Touch to connect to a different cell phone or devices to only use the vehicle hotspot. date can be manually set. mobile device source, disconnect a cell Privacy phone or media device, or delete a cell . Set Time: Touch to manually set the time If equipped, touch and the following may phone or media device. using the controls on the infotainment display: display. Wi-Fi Networks . Location Services: This setting determines . Set Date: Touch to manually set the date This will show connected and available Wi-Fi if data sharing can be used by features using the controls on the infotainment including Wi-Fi, Hotspot, and applications. display. networks. Touch Off to disable data services. . Automatic Time Zone: Touch Off or On to If a 4G LTE data package is not active on the Emergency services and phone calls, such disable or enable automatic update of the vehicle, the infotainment system can be as calls with OnStar Advisors or others, time zone based on vehicle location. connected to an external protected Wi-Fi network, such as a mobile device or home will not be affected when Off is selected. When this feature is on, the time zone hotspot, to utilize connected services. . Voice Recognition Sharing: This setting cannot be manually set. determines if voice commands can be Wi-Fi Hotspot . Select Time Zone: Touch to manually set shared with a cloud-based voice the time zone. Touch and the following may display: recognition system. Touch Off to prevent Touch a time zone from the list. . Wi-Fi Services: This allows devices to use the sharing and possible recording of your . Use 24-hour Format: Touch to specify the the vehicle hotspot. voice commands with this system. This clock format shown. Touch the controls on theinfotainment may limit the system’s ability to display to disable or enable. understand your voice commands and Touch Off or On. may disable some features. . Wi-Fi Name: Touch to change the vehicle Wi-Fi name. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

156 Infotainment System Display . Audible Touch Feedback: This setting To manually check for updates, touch determines if a sound plays when Touch and the following may display: Settings on the Home Page, followed by touching the infotainment display or Software Information, and then System . Mode: This adjusts the appearance of the radio controls. This feature can be turned Update. Follow the on-screen prompts. The navigation map view and any off or on. steps to check for, download and install downloaded apps optimized for day or updates may vary by vehicle. night time conditions. Set to Auto for the Favorites display to automatically adjust based on Touch and the following may display: Downloading Over-the-Air vehicle software bright/dark conditions. updates requires internet connectivity, which . Manage Favorites: Touch to display a list can be accessed through the vehicle’s Touch Auto, Day, or Night to adjust the of Audio, Mobile Devices. built-in 4G LTE connection, if equipped and display. Favorites can be moved, renamed, active. If required, data plans are provided . Calibrate Touchscreen: Touch to calibrate or deleted. by a third party. Optionally, a secure Wi-Fi the infotainment display and follow the To move, touch and hold on the favorite, hotspot such as a compatible mobile device prompts. and then drag up or down to rearrange hotspot, home hotspot or public hotspot can . Turn Display Off: Touch to turn the the position. be used. Applicable data rates may apply. display off. Touch anywhere on the . Set Number of Audio Favorites: Touch to To connect the infotainment system to a infotainment display or press any select how many favorites pages can be secured mobile device hotspot, home infotainment control on the center stack viewed from the audio application. The hotspot, or a public hotspot, touch Settings again to turn the display on. Auto setting will automatically adjust this on the Home Page, select the System tab, Sounds number based on the number of favorites followed by Wi-Fi Networks. Select the Touch and the following may display: you have saved. Touch Auto, 5, 10, 15, 20, appropriate Wi-Fi network, and follow the 25, 30, 35, or 40. on-screen prompts. . Maximum Startup Volume: This feature adjusts the maximum volume of the Updates Download speeds may vary. On most infotainment system when you start your If equipped, the infotainment system can compatible mobile devices, activation of the vehicle. To set the maximum startup download and install select software updates Wi-Fi hotspot is in the Settings menu under volume, touch the controls on the over a wireless connection. The system will Mobile Network Sharing, Personal Hotspot, infotainment display to increase or prompt for certain updates to be Mobile Hotspot or similar. Availability of decrease. downloaded and installed. There is also an option to check for updates manually. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Infotainment System 157 Over-the-Air software updates varies by Apps Audio vehicle and country. For more information The menu may contain the following: Depending on the current audio source, on this feature, see my.buick.com/learn. different options will be available. Android Auto Preferences Touch and the following may display: This feature allows you to interact directly Touch the controls on the infotainment with your mobile device on the infotainment . Tone Settings: Touch to adjust Equalizer, display to disable or enable the download of display. See Apple CarPlay and Android Auto Fade/Balance, or Sound Mode. See new updates in the background. 0 153. “Infotainment System Sound Menu” in About AM-FM Radio (7 Inch Screen) 0 141. Touch Off or On. Touch to view the infotainment system . Auto Volume: This feature adjusts the Apple CarPlay software information. volume based on the vehicle speed. This feature allows you to interact directly Touch Off, Low, Medium-Low, Medium, Return to Factory Settings with your mobile device on the infotainment Medium-High, or High. Touch and the following may display: display. See Apple CarPlay and Android Auto . Manage Favorites: Touch to display a list . Reset Vehicle Settings: Resets all vehicle 0 153. of Audio, Mobile Devices. settings for the current user. Touch Off or On. Favorites can be moved, renamed, Touch Reset or Cancel. or deleted. Apps Settings . Erase Settings and Personal Data: Erases To move, touch and hold on the favorite, app data settings, user profiles, and Touch and the following may display: and then drag up or down to rearrange personal data including mobile . Automatic update Apps : Touch On to the position. device data. have the update automatically set. . Set Number of Audio Favorites: Touch to Touch Erase or Cancel. . About Apps : Touch to show select how many favorites pages can be . Clear Default Applications: Resets connected apps. viewed from the audio application. The preferred applications that have been set Auto setting will automatically adjust this to open when selecting a function. No number based on the number of favorites application data will be lost. you have saved. Touch Auto, 5, 10, 15, 20, 25, 30, 35, or 40. Touch Clear or Cancel. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

158 Infotainment System . Metadata Corrector : This allows the . Sort Contacts: Touch to sort by first or OnStar System Metadata Corrector to be turned on last name. or off. With a connected plan, an OnStar Advisor . Re-sync phone Contacts: can download a destination to the vehicle. Touch the controls on the infotainment This allows the device contacts to re-sync display to disable or enable. if you are having difficulty accessing all of . Manage Devices: Select to connect to a the contacts on your cell phone. different phone source, disconnect a phone, or delete a phone. Vehicle . Reset Music Index: This allows the music This menu allows adjustment of different index to be reset if you are having vehicle features. See Vehicle Personalization difficulty accessing all of the media (8 Inch Screen) 0 89 or content on your device. Vehicle Personalization (7 Inch Screen) 0 94. Touch Yes or No. Phone Touch and the following may display: . My Number: Displays the cell phone Touch OnStar on the Home Page to access number of the Bluetooth connected the OnStar menu. device. . Active Call View: Shows active call display when answering a call. Touch the controls on the infotainment display to disable or enable. . Privacy : Only show call alerts in cluster. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Climate Controls 159 Climate Controls Climate Control Systems

Climate Control Systems The heating, cooling, defrosting, and ventilation for the vehicle can be controlled with this Climate Control Systems ...... 159 system. Air Vents Air Vents ...... 161 Maintenance Air Intake ...... 161 Passenger Compartment Air Filter . . . . . 161 Service ...... 162

1. Temperature Control 5. Rear Window Defogger 2. Air Delivery Modes 6. Air Conditioning 3. Fan Control 7. Recirculation 4. Defrost Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

160 Climate Controls The following are climate control settings Y : Air is directed to the instrument panel light will not come on. Press h to select that use more fuel: outlets. recirculation; press it again to select . Defrost mode outside air. X : Air is directed to the windshield and . Extreme temperature settings side window vents. Rear Window and Outside Mirror . High fan speed settings 0 : Press to clear the windshield of fog or Defogger To help reduce fuel usage: frost more quickly. Air is directed to the 1 : Press to turn the rear window and . Select a temperature setting that is windshield. outside mirror defogger on or off. An higher in hot weather and lower in cold indicator light comes on to show that the weather. For best results, clear all snow and ice from the windshield before defrosting. feature is on. . Turn off the air conditioning when it is not needed. Do not drive the vehicle until all the The defogger only works when the ignition windows are clear. is on. The rear window defogger turns off . Only use defrost to clear the windows. after about 15 minutes. It can also be turned 9 : Turn the knob clockwise or Air Conditioning off by pressing 1 again or by turning the counterclockwise to increase or decrease the # : Press to turn the air conditioning on or ignition off or to ACC/ACCESSORY. fan speed. Turn the knob completely to 0 to off. If the fan is turned off or the outside Do not drive the vehicle until all the turn off the fan and air conditioning temperature falls below freezing, the air windows are clear. compressor. conditioner will not run and the indicator If equipped with heated outside mirrors, Temperature Control : Turn the knob light turns off. they turn on with the rear window defogger clockwise or counterclockwise to increase or : Press to turn on the recirculation. An and help to clear fog or frost from the decrease the temperature setting. h indicator light comes on. Air is recirculated surface of the mirror. See Heated Mirrors Air Delivery Mode Control : Press [, Y , inside the vehicle. It helps to quickly cool 0 20. or X to change the direction of the airflow. the air inside the vehicle or reduce entry of Caution Air delivery mode settings can be combined. outside air and odors. To improve fuel An indicator light comes on in the selected efficiency and to cool the vehicle faster, Do not use a razor blade or sharp object mode button. recirculation may be automatically selected to clear the inside rear window. Do not in warm weather when the temperature is [ adhere anything to the defogger grid : Air is directed to the floor outlets. set to the coldest setting. The recirculation (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Climate Controls 161 . Use of non-GM approved hood deflectors Caution (Continued) can adversely affect the performance of lines in the rear glass. These actions may the system. damage the rear defogger. Repairs would not be covered by the vehicle warranty. Maintenance Air Vents Air Intake Use the louvers located on the air vents to Clear away any ice, snow, or leaves from change the direction of the airflow. the air intake at the base of the windshield that can block the flow of air into the Use the thumbwheels near the air vents to vehicle. control the amount of airflow or to shut off the airflow. Passenger Compartment Air Filter 2. Push in both sides of the glove box and pull to remove. Operation Tips The filter removes dust, pollen, and other . Keep all outlets open whenever possible airborne irritants from outside air that is for best system performance. pulled into the vehicle. . Keep the paths under all seats clear of The filter should be replaced as part of objects to help circulate the air inside the routine scheduled maintenance. See vehicle more effectively. Maintenance Schedule 0 267. To find out . Clear away any ice, snow, or leaves from what type of filter to use, see Maintenance the air inlets at the base of the Replacement Parts 0 276. windshield that can block the flow of air 1. Open the glove box completely and into the vehicle. disconnect the damper on the . Clear snow off the hood to improve outboard side. visibility and help decrease moisture drawn into the vehicle. 3. Open the filter cover by releasing tabs on both sides and pulling up the cover. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

162 Climate Controls 4. Replace the air filter. 5. Close the air filter cover and reinstall the glove box. See your dealer if additional assistance is needed. Service All vehicles have a label underhood that identifies the refrigerant used in the vehicle. The refrigerant system should only be serviced by trained and certified technicians. The air conditioning evaporator should never be repaired or replaced by one from a salvage vehicle. It should only be replaced by a new evaporator to ensure proper and safe operation. During service, all refrigerants should be reclaimed with proper equipment. Venting refrigerants directly to the atmosphere is harmful to the environment and may also create unsafe conditions based on inhalation, combustion, frostbite, or other health-based concerns. The air conditioning system requires periodic maintenance. See Maintenance Schedule 0 267. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 163 Parking over Things That Burn ...... 180 Forward Collision Alert (FCA) Driving and Operating Extended Parking ...... 180 System ...... 192 Side Blind Zone Alert (SBZA) ...... 194 Driving Information Engine Exhaust Lane Departure Warning (LDW) ...... 195 Driver Behavior ...... 164 Engine Exhaust ...... 180 Driving Environment ...... 164 Running the Vehicle While Parked . . . . . 181 Fuel Vehicle Design ...... 164 Top Tier Fuel ...... 196 Driving for Better Fuel Economy ...... 164 Automatic Transmission Recommended Fuel ...... 196 Distracted Driving ...... 164 Automatic Transmission ...... 181 Prohibited Fuels ...... 196 Defensive Driving ...... 165 Manual Mode ...... 183 Fuels in Foreign Countries ...... 197 Impaired Driving ...... 165 Drive Systems Fuel Additives ...... 197 Control of a Vehicle ...... 165 All-Wheel Drive ...... 183 Filling the Tank (Capless Fuel Fill) ...... 197 Braking ...... 166 Filling the Tank (Capped Fuel Fill) . . . . . 198 Steering ...... 166 Brakes Filling a Portable Fuel Container ...... 200 Off-Road Recovery ...... 167 Antilock Brake System (ABS) ...... 184 Loss of Control ...... 167 Parking Brake ...... 184 Trailer Towing Driving on Wet Roads ...... 167 Brake Assist ...... 185 General Towing Information ...... 200 Hill and Mountain Roads ...... 168 Hill Start Assist (HSA) ...... 185 Conversions and Add-Ons Winter Driving ...... 169 Add-On Electrical Equipment ...... 200 If the Vehicle Is Stuck ...... 169 Ride Control Systems Vehicle Load Limits ...... 170 Traction Control/Electronic Stability Control ...... 185 Starting and Operating New Vehicle Break-In ...... 173 Cruise Control Ignition Positions ...... 174 Cruise Control ...... 186 Starting the Engine ...... 175 Driver Assistance Systems Winter Cover ...... 176 Driver Assistance Systems ...... 188 Engine Heater ...... 177 Rear Vision Camera (RVC) ...... 190 Retained Accessory Power (RAP) ...... 178 Park Assist ...... 191 Shifting Into Park ...... 178 Shifting out of Park ...... 179 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

164 Driving and Operating Driving Information such as on curves, slippery roads, or hilly . Set the climate controls to the desired terrain. Unfamiliar surroundings can also temperature after the engine is started, Driver Behavior have hidden hazards. or turn them off when not required. . Avoid fast starts and accelerate smoothly. Driving is an important responsibility. Driver Vehicle Design . Brake gradually and avoid abrupt stops. behavior, the driving environment, and the Utility vehicles have a significantly higher vehicle's design all affect how well a vehicle . Avoid idling the engine for long periods rollover rate than other types of vehicles. performs. of time. This is because they have a higher ground . When road and weather conditions are Being aware of these factors can help in clearance and a narrower track or shorter appropriate, use cruise control. understanding how the vehicle handles and wheelbase than passenger cars, which makes what can be done to avoid many types of them more capable for off-road driving. . Always follow posted speed limits or crashes, including a rollover crash. While these design characteristics provide drive more slowly when conditions require. Most serious injuries and fatalities to the driver with a better view of the road, . Keep vehicle tires properly inflated. unbelted occupants can be reduced or these vehicles do have a higher center of prevented by the use of seat belts. In a gravity than other types of vehicles. . Combine several trips into a single trip. rollover crash, an unbelted person is A utility vehicle does not handle the same . Replace the vehicle's tires with the same significantly more likely to die than a as a vehicle with a lower center of gravity, TPC Spec number molded into the tire's person wearing a seat belt. In addition, like a car, in similar situations. sidewall near the size. avoiding excessive speed, sudden or abrupt Safe driver behavior and understanding of . Follow recommended scheduled turns, and drunken or aggressive driving can the environment can help avoid a rollover maintenance. help make trips safer and avoid the crash in any type of vehicle, including utility possibility of a crash. vehicles. Distracted Driving Driving Environment Distraction comes in many forms and can Driving for Better Fuel Economy take your focus from the task of driving. Be prepared for driving in inclement Driving habits can affect fuel mileage. Here Exercise good judgment and do not let other weather, at night, or during other times are some driving tips to get the best fuel activities divert your attention away from where visibility or traction may be limited, economy possible: the road. Many local governments have Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 165 enacted laws regarding driver distraction. . Avoid stressful conversations while Impaired Driving Become familiar with the local laws in driving, whether with a passenger or on a your area. cell phone. Death and injury associated with impaired driving is a global tragedy. To avoid distracted driving, keep your eyes { Warning on the road, keep your hands on the { Warning steering wheel, and focus your attention on Taking your eyes off the road too long or driving. too often could cause a crash resulting in Drinking alcohol or taking drugs and then . Do not use a phone in demanding driving injury or death. Focus your attention on driving is very dangerous. Your reflexes, situations. Use a hands-free method to driving. perceptions, attentiveness, and judgment place or receive necessary phone calls. can be affected by even a small amount . Watch the road. Do not read, take notes, Refer to the infotainment section for more of alcohol or drugs. You can have a or look up information on phones or information on using that system and the serious — or even fatal — collision if you other electronic devices. navigation system, if equipped, including drive after drinking or taking drugs. pairing and using a cell phone. . Designate a front seat passenger to Do not drive while under the influence of handle potential distractions. Defensive Driving alcohol or drugs, or ride with a driver . Become familiar with vehicle features who has been drinking or is impaired by before driving, such as programming Defensive driving means “always expect the drugs. Find alternate transportation favorite radio stations and adjusting unexpected.” The first step in driving home; or if you are with a group, defensively is to wear the seat belt. See climate control and seat settings. Program 0 designate a driver who will remain sober. all trip information into any navigation Seat Belts 32. device prior to driving. . Assume that other road users Control of a Vehicle . Wait until the vehicle is parked to (pedestrians, bicyclists, and other drivers) retrieve items that have fallen to the are going to be careless and make Braking, steering, and accelerating are floor. mistakes. Anticipate what they may do important factors in helping to control a and be ready. vehicle while driving. . Stop or park the vehicle to tend to children. . Allow enough following distance between you and the driver in front of you. . Keep pets in an appropriate carrier or restraint. . Focus on the task of driving. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

166 Driving and Operating Braking Steering If power steering assist is lost due to a system malfunction, the vehicle can be Braking action involves perception time and Caution steered, but may require increased effort. reaction time. Deciding to push the brake See your dealer if there is a problem. pedal is perception time. Actually doing it is To avoid damage to the steering system, reaction time. do not drive over curbs, parking barriers, If the steering wheel is turned until it or similar objects at speeds greater than reaches the end of its travel and is held Average driver reaction time is about 3 km/h (1 mph). Use care when driving against that position for an extended period three-quarters of a second. In that time, a over other objects such as lane dividers of time, power steering assist may be vehicle moving at 100 km/h (60 mph) travels reduced. 20 m (66 ft), which could be a lot of and speed bumps. Damage caused by distance in an emergency. misuse of the vehicle is not covered by If the steering assist is used for an extended the vehicle warranty. period of time while the vehicle is not Helpful braking tips to keep in mind include: moving, power assist may be reduced. . Keep enough distance between you and Normal use of the power steering assist the vehicle in front of you. should return when the system cools down. . Avoid needless heavy braking. See your dealer if there is a problem. . Keep pace with traffic. If the engine ever stops while the vehicle is Curve Tips being driven, brake normally but do not . Take curves at a reasonable speed. pump the brakes. Doing so could make the . Reduce speed before entering a curve. pedal harder to push down. If the engine . Maintain a reasonable steady speed stops, there will be some power brake assist through the curve. but it will be used when the brake is applied. Once the power assist is used up, it . Wait until the vehicle is out of the curve can take longer to stop and the brake pedal before accelerating gently into the straightaway. will be harder to push. Electric Power Steering The vehicle has electric power steering. It does not have power steering fluid. Regular maintenance is not required. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 167 Steering in Emergencies 1. Ease off the accelerator and then, . Ease your foot off the accelerator pedal . There are some situations when steering if there is nothing in the way, steer the and steer the way you want the vehicle around a problem may be more effective vehicle so that it straddles the edge of to go. The vehicle may straighten out. Be than braking. the pavement. ready for a second skid if it occurs. . Holding both sides of the steering wheel 2. Turn the steering wheel about . Slow down and adjust your driving allows you to turn 180 degrees without one-eighth of a turn, until the right front according to weather conditions. Stopping removing a hand. tire contacts the pavement edge. distance can be longer and vehicle control can be affected when traction is reduced . The Antilock Brake System (ABS) allows 3. Turn the steering wheel to go straight down the roadway. by water, snow, ice, gravel, or other steering while braking. material on the road. Learn to recognize Off-Road Recovery Loss of Control warning clues — such as enough water, ice, or packed snow on the road to make Skidding a mirrored surface — and slow down when you have any doubt. There are three types of skids that correspond to the vehicle's three control . Try to avoid sudden steering, acceleration, systems: or braking, including reducing vehicle speed by shifting to a lower gear. Any . Braking Skid — wheels are not rolling. sudden changes could cause the tires to . Steering or Cornering Skid — too much slide. speed or steering in a curve causes tires to slip and lose cornering force. Remember: Antilock brakes help avoid only the braking skid. . Acceleration Skid — too much throttle causes the driving wheels to spin. Driving on Wet Roads Defensive drivers avoid most skids by taking Rain and wet roads can reduce vehicle reasonable care suited to existing conditions, The vehicle's right wheels can drop off the traction and affect your ability to stop and and by not overdriving those conditions. But edge of a road onto the shoulder while accelerate. Always drive slower in these skids are always possible. driving. Follow these tips: types of driving conditions and avoid driving If the vehicle starts to slide, follow these through large puddles and deep-standing or suggestions: flowing water. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

168 Driving and Operating There is no hard and fast rule about { Warning hydroplaning. The best advice is to slow { Warning Wet brakes can cause crashes. They down when the road is wet. Using the brakes to slow the vehicle on a might not work as well in a quick stop Other Rainy Weather Tips long downhill slope can cause brake and could cause pulling to one side. You overheating, can reduce brake could lose control of the vehicle. Besides slowing down, other wet weather performance, and could result in a loss of driving tips include: After driving through a large puddle of braking. Shift the transmission to a lower . Allow extra following distance. water or a car/vehicle wash, lightly apply gear to let the engine assist the brakes the brake pedal until the brakes work . Pass with caution. on a steep downhill slope. normally. . Keep windshield wiping equipment in good shape. Flowing or rushing water creates strong . Keep the windshield washer fluid reservoir { Warning forces. Driving through flowing water filled. Coasting downhill in N (Neutral) or with could cause the vehicle to be carried . Have good tires with proper tread depth. the ignition off is dangerous. This can away. If this happens, you and other See Tires 0 232. cause overheating of the brakes and loss vehicle occupants could drown. Do not . Turn off cruise control. of steering assist. Always have the engine ignore police warnings and be very running and the vehicle in gear. cautious about trying to drive through Hill and Mountain Roads flowing water. . Drive at speeds that keep the vehicle in Driving on steep hills or through mountains its own lane. Do not swing wide or cross Hydroplaning is different than driving on flat or rolling the center line. terrain. Tips include: Hydroplaning is dangerous. Water can build . Be alert on top of hills; something could . Keep the vehicle serviced and in good up under the vehicle's tires so they actually be in your lane (e.g., stalled car, crash). shape. ride on the water. This can happen if the . Pay attention to special road signs (e.g., road is wet enough and you are going fast . Check all fluid levels, brakes, tires, cooling falling rocks area, winding roads, long enough. When the vehicle is hydroplaning, it system, and transmission. grades, passing or no-passing zones) and has little or no contact with the road. . Shift to a lower gear when going down take appropriate action. steep or long hills. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 169 . Turn off cruise control. Winter Driving Warning (Continued) Blizzard Conditions Driving on Snow or Ice . Fully open the air outlets on or under Snow or ice between the tires and the road Stop the vehicle in a safe place and signal the instrument panel. creates less traction or grip, so drive for help. Stay with the vehicle unless there . Adjust the climate control system to carefully. Wet ice can occur at about 0 °C is help nearby. If possible, use Roadside circulate the air inside the vehicle and Assistance. See Roadside Assistance Program (32 °F) when freezing rain begins to fall. 0 set the fan speed to the highest Avoid driving on wet ice or in freezing rain 285. To get help and keep everyone in the setting. See “Climate Control Systems.” until roads can be treated. vehicle safe: . Turn on the hazard warning flashers. For more information about CO, see For Slippery Road Driving: Engine Exhaust 0 180. . Tie a red cloth to an outside mirror. . Accelerate gently. Accelerating too quickly To save fuel, run the engine for short causes the wheels to spin and makes the { Warning surface under the tires slick. periods to warm the vehicle and then shut the engine off and partially close the . Turn on Traction Control. See Traction Snow can trap engine exhaust under the Control/Electronic Stability Control 0 185. vehicle. This may cause exhaust gases to window. Moving about to keep warm also get inside. Engine exhaust contains helps. . The Antilock Brake System (ABS) improves vehicle stability during hard stops, but carbon monoxide (CO), which cannot be If it takes time for help to arrive, when the brakes should be applied sooner than seen or smelled. It can cause running the engine, push the accelerator when on dry pavement. See Antilock unconsciousness and even death. pedal slightly so the engine runs faster than Brake System (ABS) 0 184. If the vehicle is stuck in snow: the idle speed. This keeps the battery charged to restart the vehicle and to signal . Allow greater following distance and . Clear snow from the base of the watch for slippery spots. Icy patches can for help with the headlamps. Do this as vehicle, especially any blocking the little as possible, to save fuel. occur on otherwise clear roads in shaded exhaust pipe. areas. The surface of a curve or an If the Vehicle Is Stuck overpass can remain icy when the . Open a window about 5 cm (2 in) on surrounding roads are clear. Avoid sudden the vehicle side that is away from the Slowly and cautiously spin the wheels to steering maneuvers and braking while wind, to bring in fresh air. free the vehicle when stuck in sand, mud, on ice. (Continued) ice, or snow. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

170 Driving and Operating If stuck too severely for the traction system get the vehicle out after a few tries, it to free the vehicle, turn the traction system might need to be towed out. If the vehicle Warning (Continued) off and use the rocking method. See does need to be towed out, see Towing the Overloading can also reduce stopping Traction Control/Electronic Stability Control Vehicle 0 255. performance, damage the tires, and 0 185. Vehicle Load Limits shorten the life of the vehicle. { Warning It is very important to know how much Tire and Loading Information Label If the vehicle's tires spin at high speed, weight the vehicle can carry. This they can explode, and you or others weight is called the vehicle capacity could be injured. The vehicle can weight and includes the weight of all overheat, causing an engine compartment occupants, cargo, and all fire or other damage. Spin the wheels as nonfactory-installed options. Two labels little as possible and avoid going above on the vehicle may show how much 56 km/h (35 mph). weight it may properly carry, the Tire and Loading Information label and the Rocking the Vehicle to Get it Out Certification/Tire label. Turn the steering wheel left and right to clear the area around the front wheels. Turn { Warning off any traction system. Shift back and forth between R (Reverse) and a low forward gear, Do not load the vehicle any heavier Example Label spinning the wheels as little as possible. To than the Gross Vehicle Weight Rating prevent transmission wear, wait until the (GVWR), or either the maximum A vehicle-specific Tire and Loading wheels stop spinning before shifting gears. front or rear Gross Axle Weight Information label is attached to the Release the accelerator pedal while shifting, Rating (GAWR). This can cause center pillar (B-pillar). The Tire and and press lightly on the accelerator pedal systems to break and change the Loading Information label shows the when the transmission is in gear. Slowly way the vehicle handles. This could number of occupant seating spinning the wheels in the forward and cause loss of control and a crash. reverse directions causes a rocking motion (Continued) that could free the vehicle. If that does not Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 171 positions (1), and the maximum vehicle 3. Subtract the combined weight of the This vehicle is neither designed nor capacity weight (2) in kilograms and driver and passengers from XXX kg intended to tow a trailer. pounds. or XXX lbs. The Tire and Loading Information label 4. The resulting figure equals the also shows the size of the original available amount of cargo and equipment tires (3) and the luggage load capacity. For example, recommended cold tire inflation if the "XXX" amount equals 1400 lbs. pressures (4). For more information on and there will be five 150 lb tires and inflation see Tires 0 232 and passengers in your vehicle, the Tire Pressure 0 238. amount of available cargo and luggage load capacity is 650 lbs. There is also important loading (1400-750 (5 x 150) = 650 lbs.) information on the vehicle Certification/ Tire label. It may show the Gross 5. Determine the combined weight of Vehicle Weight Rating (GVWR) and the luggage and cargo being loaded on Example 1 Gross Axle Weight Rating (GAWR) for the vehicle. That weight may not the front and rear axle. See safely exceed the available cargo and 1. Vehicle Capacity Weight for “Certification/Tire Label” later in this luggage load capacity calculated in Example 1 = 453 kg (1,000 lbs). section. Step 4. 2. Subtract Occupant Weight @ 68 kg (150 lbs) × 2 = 136 kg “Steps for Determining Correct Load Limit– 6. If your vehicle will be towing a trailer, load from your trailer will be (300 lbs). 1. Locate the statement "The combined transferred to your vehicle. Consult 3. Available Occupant and Cargo weight of occupants and cargo this manual to determine how this Weight = 317 kg (700 lbs). should never exceed XXX kg or reduces the available cargo and XXX lbs." on your vehicle’s placard. luggage load capacity of your 2. Determine the combined weight of vehicle.” the driver and passengers that will be riding in your vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

172 Driving and Operating Certification/Tire Label

Example 2 Example 3 Label Example 1. Vehicle Capacity Weight for 1. Vehicle Capacity Weight for Example 2 = 453 kg (1,000 lbs). Example 3 = 453 kg (1,000 lbs). A vehicle-specific Certification/Tire label 2. Subtract Occupant Weight @ 2. Subtract Occupant Weight @ 91 kg is attached to the center pillar (B-pillar). 68 kg (150 lbs) × 5 = 340 kg (200 lbs) × 5 = 453 kg (1,000 lbs). The label may show the size of the (750 lbs). 3. Available Cargo Weight = vehicle's original tires and the inflation 3. Available Cargo Weight = 113 kg 0 kg (0 lbs). pressures needed to obtain the gross (250 lbs). Refer to your vehicle's Tire and Loading weight capacity of the vehicle. The label Information label for specific shows the gross weight capacity of the information about your vehicle's vehicle. This is called the Gross Vehicle capacity weight and seating positions. Weight Rating (GVWR). The GVWR The combined weight of the driver, includes the weight of the vehicle, all passengers, and cargo should never occupants, fuel, and cargo. exceed your vehicle's capacity weight. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 173 The Certification/Tire label may also Warning (Continued) Caution (Continued) show the maximum weights for the . Do not drive at any one constant front and rear axles, called the Gross . Never stack heavier things, like suitcases, inside the vehicle so speed, fast or slow, for the first Axle Weight Rating (GAWR). To find out 805 km (500 mi). Do not make the actual loads on the front and rear that some of them are above the full-throttle starts. Avoid downshifting axles, weigh the vehicle at a weigh tops of the seats. to brake or slow the vehicle. station. Your dealer can help with this. . Do not leave an unsecured child . Avoid making hard stops for the first Be sure to spread the load equally on restraint in the vehicle. 322 km (200 mi) or so. During this both sides of the centerline. time the new brake linings are not yet . When you carry something inside broken in. Hard stops with new linings Caution the vehicle, secure it whenever can mean premature wear and earlier Overloading the vehicle may cause you can. replacement. Follow this breaking-in damage. Repairs would not be covered by . Do not leave a seat folded down guideline every time you get new the vehicle warranty. Do not overload the unless you need to. brake linings. vehicle. Following break-in, engine speed and load Starting and Operating can be gradually increased. { Warning New Vehicle Break-In Things you put inside the vehicle can strike and injure people in a sudden Caution stop or turn, or in a crash. The vehicle does not need an elaborate break-in. But it will perform better in the . Put things in the cargo area of the long run if you follow these guidelines: vehicle. Try to spread the weight (Continued) evenly. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

174 Driving and Operating Ignition Positions Stopping the Engine/LOCK/OFF (No Indicator 3. Come to a complete stop, shift to Lights) : When the vehicle is stopped, press P (Park), and turn the ignition off. ENGINE START/STOP once to turn the engine 4. Set the parking brake. See Parking Brake off. If the vehicle is in P (Park), the ignition 0 184. will turn off, and Retained Accessory Power (RAP) will remain active. See Retained { Warning Accessory Power (RAP) 0 178. Turning off the vehicle while moving may If the vehicle is not in P (Park), the ignition cause loss of power assist in the brake will return to ACC/ACCESSORY and the Driver and steering systems and disable the Information Center (DIC) will display the message SHIFT TO PARK. airbags. While driving, only shut the vehicle off in an emergency. When the vehicle is shifted into P (Park), the ignition system turn off. If the vehicle cannot be pulled over, and must be shut off while driving, press and The vehicle has an electronic keyless ignition Do not turn the ignition off when the vehicle is moving. This will cause a loss of hold ENGINE START/STOP for longer than with pushbutton start. The RKE transmitter two seconds, or press twice in five seconds. must be in the vehicle for the system to power assist in the brake and steering operate. systems and disable the airbags. ACC/ACCESSORY (Amber Indicator Light) : This mode allows you to use some electrical If the vehicle is not working, the vehicle If the vehicle must be shut off in an emergency: accessories when the engine is off. With the may be near a strong antenna signal ignition off, pressing ENGINE START/STOP causing interference to the Keyless Access 1. Brake using a firm steady pressure. Do one time without the brake pedal applied system. See Remote Keyless Entry (RKE) not pump the brakes repeatedly. This 0 will place the ignition system in ACC/ System Operation 7. may deplete power assist, requiring ACCESSORY. increased brake pedal force. To shift out of P (Park), the ignition must be The ignition will switch from ACC/ 2. Shift the vehicle to N (Neutral). This can on or in ACC/ACCESSORY, and the brake ACCESSORY to OFF after five minutes to be done while the vehicle is moving. must be applied. prevent battery rundown. After shifting to N (Neutral), firmly apply the brakes and steer the vehicle to a safe location. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 175 ON/RUN/START (Green Indicator Light) : This Starting the Engine If the RKE transmitter is not in the mode is for driving and starting. With the vehicle, if there is interference, or if the ignition off, and the brake pedal applied, Move the shift lever to P (Park) or RKE transmitter battery is low, the Driver pressing ENGINE START/STOP once will place N (Neutral). To restart the vehicle when it is Information Center (DIC) will display a the ignition system in ON/RUN/START. already moving, use N (Neutral) only. message. See Driver Information Center (DIC) 0 86 and Once engine cranking begins, release ENGINE Caution START/STOP. Engine cranking will continue Remote Keyless Entry (RKE) System Do not try to shift to P (Park) if the 0 until the engine starts. See Starting the Operation 7. Engine 0 175. vehicle is moving. If you do, you could damage the transmission. Shift to P (Park) Caution The engine will then remain in ON/RUN. only when the vehicle is stopped. Cranking the engine for long periods of Service Mode time, by pressing ENGINE START/STOP immediately after cranking has ended, This power mode is available for service and Caution diagnostics, and to verify the proper can overheat and damage the cranking operation of the malfunction indicator lamp If you add electrical parts or accessories, motor, and drain the battery. Wait at as may be required for emission inspection you could change the way the engine least 15 seconds between each try, to let purposes. operates. Any resulting damage would the cranking motor cool down. not be covered by the vehicle warranty. With the vehicle off, and the brake pedal See Add-On Electrical Equipment 0 200. 2. If the engine does not start after five to not applied, pressing and holding ENGINE 10 seconds, especially in very cold START/STOP for more than five seconds will Starting Procedure weather (below −18 °C or 0 °F), it could place the vehicle in Service Mode. 1. With the Keyless Access system, the RKE be flooded with too much gasoline. Try The instruments and audio system will transmitter must be in the vehicle. Press pushing the accelerator pedal all the way operate as they do in ON/RUN, but the ENGINE START/STOP with the brake pedal to the floor and holding it there as you vehicle will not be able to be driven. The applied. When the engine begins hold ENGINE START/STOP, for up to a engine will not start in Service Mode. cranking, let go of the button. maximum of 15 seconds. Wait at least 15 seconds between each try, to allow Press ENGINE START/STOP again to turn the The idle speed will go down as the the cranking motor to cool down. vehicle off. engine gets warm. Do not race the engine immediately after starting it. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

176 Driving and Operating When the engine starts, let go of the does not need a large amount of air to Installation Instructions button and the accelerator. If the vehicle properly cool the engine. When more When first trying to fit the cover, it may starts briefly but then stops again, follow airflow is required to cool the vehicle, the appear to be undersized but will stretch the same steps. This clears the extra winter cover should not be used. The during installation to ensure a tight fit. The gasoline from the engine. following usage guidelines will allow initial installation of the cover is best adequate airflow for proper radiator and air Do not race the engine immediately performed when the winter cover is warm. after starting it. Operate the engine and cooler performance: transmission gently until the oil warms . Do not use the winter cover if towing a up and lubricates all moving parts. trailer. The vehicle may overheat if the radiator is covered while towing. Winter Cover . Do not modify the cover. The winter If equipped, the winter cover can be used to cover does not cover some sections of the enhance heater performance in extremely front of the vehicle to provide enough cold conditions below −7 °C (20 °F). The airflow. winter cover installs over the grille and . Keep the underside of the winter cover as restricts airflow to the engine compartment. clean as possible. Remove monthly or as For vehicles that did not come with a winter necessary and clean away dust and cover, a winter cover can be purchased. See debris. your dealer for additional information. . Do not use the winter cover above −0 °C (32 °F). 1. Center the winter grille cover and make When the winter cover is installed, the sure that it is positioned correctly. climate controls AUTO mode may not Use only a mild soap to clean. Do not use function properly. Use the manual settings harsh soap, strong detergents, or vinyl for comfort. protectant/sealant type products as they may damage the special finish. Allow the Usage Guidelines winter cover to dry completely before The winter cover should only be used while reinstalling. operating the vehicle in extremely cold temperatures or in heavy snow for extended periods. In these temperatures, the vehicle Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 177 internal thermostat in the plug end of the 2. Open the hood and unwrap the electrical cord will prevent engine heater operation at cord. The cord is in the driver side of the temperatures above −18 °C (0 °F). engine compartment, near the battery. It is shipped from the factory with a tie { Warning holding it in place. Use care in removing the tie so that the cord is not damaged. Do not plug in the engine block heater while the vehicle is parked in a garage or Check the heater cord for damage. If it is under a carport. Property damage or damaged, do not use it. See your dealer personal injury may result. Always park for a replacement. Inspect the cord for damage yearly. the vehicle in a clear open area away from buildings or structures. 3. Plug it into a normal, grounded 110-volt AC outlet. 2. Push the plastic hooks back to engage To Use the Engine Heater { the grille slats. 1. Turn off the engine. Warning 3. Repeat for all hooks to fully engage Improper use of the heater cord or an cover to grille. extension cord can damage the cord and 4. Make sure all clips remain engaged may result in overheating and fire. during installation. The cover should be . Plug the cord into a three-prong stretched to a tight fit when properly electrical utility receptacle that is installed. protected by a ground fault detection function. An ungrounded outlet could Engine Heater cause an electric shock. Vehicles may have an engine heater. The . Use a weatherproof, heavy-duty, engine heater can help in cold weather 15 amp-rated extension cord if needed. conditions at or below −18 °C (0 °F) for easier Failure to use the recommended starting and better fuel economy during extension cord in good operating engine warm-up. Plug in the heater at least condition, or using a damaged heater four hours before starting the vehicle. An (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

178 Driving and Operating Leaving the Vehicle with the Engine Warning (Continued) Retained Accessory Power (RAP) Running or extension cord, could make it When the ignition is turned from on to off, the following features (if equipped) will overheat and cause a fire, property { Warning damage, electric shock, and injury. continue to function for up to 10 minutes, or until the driver door is opened. These It can be dangerous to leave the vehicle . Do not operate the vehicle with the features will also work when the ignition is with the engine running. It could heater cord permanently attached to in RUN or ACC/ACCESSORY: overheat and catch fire. the vehicle. Possible heater cord and . Infotainment System thermostat damage could occur. It is dangerous to get out of the vehicle . Power Windows (during RAP this . While in use, do not let the heater if the shift lever is not fully in P (Park) functionality will be lost when any door with the parking brake firmly set. The cord touch vehicle parts or sharp is opened) edges. Never close the hood on the vehicle can roll. heater cord. . Sunroof (during RAP this functionality will be lost when any door is opened) Do not leave the vehicle when the engine is running. If you have left the engine . Before starting the vehicle, unplug the . Auxiliary Power Outlet cord, reattach the cover to the plug, running, the vehicle can move suddenly. and securely fasten the cord. Keep the . Audio System You or others could be injured. To be cord away from any moving parts. . OnStar System sure the vehicle will not move, even Shifting Into Park when you are on fairly level ground, 4. Before starting the engine, be sure to always set the parking brake and move unplug and store the cord as it was 1. Hold the brake pedal down and set the the shift lever to P (Park). See Shifting 0 before to keep it away from moving parking brake. See Parking Brake 184. Into Park 0 178. engine parts. If you do not it could be 2. Move the shift lever into P (Park) by damaged. pressing the button on the shift lever If you have to leave the vehicle with the The length of time the heater should remain and pushing the lever all the way engine running, be sure the vehicle is in plugged in depends on several factors. Ask a toward the front of the vehicle. P (Park) and the parking brake is firmly set dealer in the area where you will be parking 3. Turn the ignition off. before you leave it. After you have moved the vehicle for the best advice on this. the shift lever into P (Park), hold the brake pedal down. Then see if you can move the shift lever away from P (Park) without first Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 179 pressing the button on the shift lever. If you Shifting out of Park If the shift lever still cannot be moved from can, it means that the shift lever was not P (Park), see “Shift Lock Manual Release” fully locked into P (Park). This vehicle is equipped with a shift lock following. control. The shift lock control is designed to Torque Lock prevent movement of the shift lever out of Shift Lock Manual Release If you are parking on a hill and do not shift P (Park) unless the ignition is on and the The automatic transmission has an electric the transmission into P (Park) properly, the brake pedal is applied. park lock. The ignition must be on and the weight of the vehicle may put too much The shift lock control is always functional brake pedal must be pressed so the shift force on the parking pawl in the except in the case of an uncharged or low lever can be moved from the P (Park) transmission. You may find it difficult to pull voltage (less than 9-volt) battery. position. If the battery has lost power, the the shift lever out of P (Park). This is called shift lever cannot be moved from P (Park) If the vehicle has an uncharged battery or a torque lock. To prevent torque lock, set the unless the shift lock manual release is battery with low voltage, try charging or parking brake and then shift into P (Park) disengaged manually. jump starting the battery. See Jump Starting properly before you leave the driver seat. To - North America 0 253. To access the shift lock manual release: find out how, see “Shifting Into Park” previously in this section. To shift out of P (Park): 1. Turn the ignition off. When you are ready to drive, move the 1. Apply the brake pedal. 2. Hold the brake pedal down. Apply the parking brake. shift lever out of P (Park) before releasing 2. Turn the ignition on. the parking brake. 3. Press the shift lever button. If torque lock does occur, you may need to 4. Move the shift lever to the desired have another vehicle push yours a little position. uphill to take some of the pressure from the parking pawl in the transmission, so you can If still unable to shift out of P (Park): pull the shift lever out of P (Park). 1. Fully release the shift lever button. 2. Hold the brake pedal down and press the shift lever button again. 3. Move the shift lever to the desired position. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

180 Driving and Operating 5. Move the shift lever out of P (Park). If the vehicle is left parked and running with If P (Park) is selected again after the key the RKE transmitter inside the vehicle, it will is removed from the slot, the shift lever continue to run for up to an hour. will be locked again. The vehicle could turn off sooner if it is 6. Remove the key from the slot. parked on a hill, due to lack of 7. Replace the cover. available fuel. 8. Have the cause of the problem fixed by The timer will reset if the vehicle is taken your dealer. out of P (Park) while it is running. Parking over Things That Burn Engine Exhaust { Warning 3. Remove the cover on the console. { Warning Things that can burn could touch hot Engine exhaust contains carbon monoxide exhaust parts under the vehicle and (CO), which cannot be seen or smelled. ignite. Do not park over papers, leaves, Exposure to CO can cause dry grass, or other things that can burn. unconsciousness and even death. Extended Parking Exhaust may enter the vehicle if: It is best not to park with the vehicle . The vehicle idles in areas with poor running. If the vehicle is left running, be ventilation (parking garages, tunnels, sure it will not move and there is adequate deep snow that may block underbody ventilation. airflow or tail pipes). See Shifting Into Park 0 178 and . The exhaust smells or sounds strange Engine Exhaust 0 180. or different. . The exhaust system leaks due to 4. Insert and push the key into the slot. If the vehicle is left parked and running with the RKE transmitter outside the vehicle, it corrosion or damage. will continue to run for up to half an hour. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 181 If the vehicle is left with the engine running, Warning (Continued) follow the proper steps to be sure the { Warning . The vehicle exhaust system has been vehicle will not move. See Shifting Into Park It is dangerous to get out of the vehicle modified, damaged, or improperly 0 178 and if the shift lever is not fully in P (Park) 0 repaired. Engine Exhaust 180. with the parking brake firmly set. The . There are holes or openings in the vehicle can roll. vehicle body from damage or Automatic Transmission Do not leave the vehicle when the engine aftermarket modifications that are not is running. If you have left the engine completely sealed. running, the vehicle can move suddenly. If unusual fumes are detected or if it is You or others could be injured. To be suspected that exhaust is coming into the sure the vehicle will not move, even vehicle: when you are on fairly level ground, . Drive it only with the windows always set the parking brake and move completely down. the shift lever to P (Park). See Shifting 0 . Have the vehicle repaired immediately. Into Park 178. Never park the vehicle with the engine Make sure the shift lever is fully in P (Park) running in an enclosed area such as a before starting the engine. The vehicle has garage or a building that has no fresh air an automatic transmission shift lock control system. The regular brake must be fully ventilation. The selected gear is also shown in the applied first and then the shift lever button instrument cluster. Running the Vehicle While Parked must be pressed before shifting from P: This position locks the drive wheels. Use P (Park) when the ignition is on. If you It is better not to park with the engine P (Park) when starting the engine because cannot shift out of P (Park), ease pressure on running. the vehicle cannot move easily. the shift lever, then push the shift lever all the way into P (Park) as you maintain brake application. Then press the shift lever button and move the shift lever into another gear. See Shifting out of Park 0 179. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

182 Driving and Operating

R: Use this gear to back up. Caution Caution Caution Shifting out of P (Park) or N (Neutral) with If the vehicle does not shift gears, the Shifting to R (Reverse) while the vehicle is the engine running at high speed may transmission could be damaged. Have the moving forward could damage the damage the transmission. The repairs vehicle serviced right away. transmission. The repairs would not be would not be covered by the vehicle Automatic Transmission Adaptation covered by the vehicle warranty. Shift to warranty. Be sure the engine is not Feature : While the vehicle is being driven R (Reverse) only after the vehicle is running at high speed when shifting the vehicle. and gear shifting takes place, the stopped. transmission will learn and adapt. This increases durability and maintains the best To rock the vehicle back and forth to get shift quality of the life of the vehicle. out of snow, ice, or sand without damaging Caution the transmission, see If the Vehicle Is Stuck A transmission hot message may display During vehicle break-in (initial driving), it is 0 169. if the automatic transmission fluid is too normal to experience some shift bumps. Shift quality will improve with the normal N: In this position, the engine does not hot. Driving under this condition can damage the vehicle. Stop and idle the gear shifting as the transmission learns and connect with the wheels. To restart the adapts. engine when the vehicle is already moving, engine to cool the automatic use N (Neutral) only. transmission fluid. This message clears Operating Modes when the transmission fluid has cooled The transmission may operate in a lower { Warning sufficiently. gear than normal to improve vehicle performance. The engine speed may be Shifting into a drive gear while the D: This position is for normal driving. higher and there may be an increase in engine is running at high speed is If more power is needed for passing, press noise during the following conditions: dangerous. Unless your foot is firmly on the accelerator pedal down. the brake pedal, the vehicle could move . When climbing a grade M: This position allows shifting similar to a very rapidly. You could lose control and . When driving downhill manual transmission. See Manual Mode hit people or objects. Do not shift into a 0 183. . When driving in hot temperatures or at drive gear while the engine is running at high altitude high speed. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 183 Manual Mode 2. Press the + (plus) end of the button on Drive Systems the top of the shift lever to upshift, Driver Shift Control (DSC) or press the − (minus) end of the button All-Wheel Drive to downshift. If equipped, this feature transfers engine The instrument cluster will change from the power, as required, to all four wheels. It is currently displayed message to the letter fully automatic, and adjusts itself as needed “M,” for Manual position, and a number for road conditions. indicating the requested gear. When using a compact spare tire on an While using the DSC feature, the All-Wheel Drive (AWD) vehicle, the system transmission will have firmer shifting and automatically detects the compact spare and sportier performance. This can be used for disables AWD to protect the system. sport driving or when climbing hills to stay A Driver Information Center (DIC) message in gear longer or to downshift for more will display on the instrument cluster. See power or engine braking. Vehicle Messages 0 88. To restore AWD The transmission will only allow you to shift operation and prevent excessive wear on the DSC allows you to shift an automatic into gears appropriate for the vehicle speed system, replace the compact spare with a transmission similar to a manual and engine revolutions per minute (rpm): full-size tire as soon as possible. See 0 transmission. To use the DSC feature: . The transmission will not allow shifting to Compact Spare Tire 252. 1. Move the shift lever from D (Drive) the next higher gear if the vehicle speed AWD will be disabled and the message will rearward to M (Manual Mode). or engine rpm is too low. display if there is excessive wheel spin. While driving in manual mode, the . The transmission will not allow shifting to When the system cools down, AWD will be transmission will remain in the driver the next lower gear if the vehicle speed restored. selected gear. When coming to a stop in or engine rpm is too high. the manual position, the vehicle will automatically shift into 1 (First) gear. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

184 Driving and Operating Brakes Using ABS 3. The brake system warning light will come on, if the ignition is on. See Brake Do not pump the brakes. Just hold the brake System Warning Light 0 82. Antilock Brake System (ABS) pedal down firmly. Hearing or feeling ABS The Antilock Brake System (ABS) helps operate is normal. To release the parking brake: prevent a braking skid and maintain steering Braking in Emergencies 1. Hold the regular brake pedal down. while braking hard. 2. Pull the parking brake handle up until ABS allows steering and braking at the same the release button can be pressed easily. ABS performs a system check when the time. In many emergencies, steering can vehicle is first driven. A momentary motor help even more than braking. 3. Hold the release button while lowering or clicking noise may be heard while this the brake handle all the way down. test is going on, and the brake pedal may Parking Brake 4. The brake system warning light will turn move slightly. This is normal. off, if the ignition is on. Caution Driving with the parking brake on can overheat the brake system and cause premature wear or damage to brake system parts. Make sure that the parking If there is a problem with ABS, this warning brake is fully released and the brake light stays on. See Antilock Brake System warning light is off before driving. (ABS) Warning Light 0 83. Driving with the parking brake applied will ABS does not change the time needed to cause a warning chime to sound and a get a foot on the brake pedal and does not Driver Information Center (DIC) message always decrease stopping distance. If you To set the parking brake: may display. Release the parking brake or get too close to the vehicle ahead, there will 1. Hold the regular brake pedal down. stop the vehicle. not be enough time to apply the brakes if that vehicle suddenly slows or stops. Always 2. Pull up firmly on the parking brake leave enough room ahead to stop, even handle without pressing the release with ABS. button. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 185 Brake Assist pedal release to accelerator pedal apply. The applies the brakes to the spinning wheels brakes release when the accelerator pedal is and reduces engine power to limit Brake Assist detects rapid brake pedal applied or automatically release after a few wheel spin. applications due to emergency braking seconds. The brakes may also release under situations and provides additional braking to StabiliTrak/ESC activates when the vehicle other conditions. Do not rely on HSA to hold senses a difference between the intended activate the Antilock Brake System (ABS) if the vehicle. the brake pedal is not pushed hard enough path and the direction the vehicle is actually to activate ABS normally. Minor noise, brake HSA is available when the vehicle is facing traveling. StabiliTrak/ESC selectively applies pedal pulsation, and/or pedal movement uphill in a forward gear, or when facing braking pressure to any one of the vehicle during this time may occur. Continue to downhill in R (Reverse). The vehicle must wheel brakes to assist the driver in keeping apply the brake pedal as the driving come to a complete stop on a grade for HSA the vehicle on the intended path. situation dictates. Brake Assist disengages to activate. If cruise control is being used and traction when the brake pedal is released. control or StabiliTrak/ESC begins to limit Ride Control Systems wheel spin, cruise control will disengage. Hill Start Assist (HSA) Cruise control may be turned back on when Traction Control/Electronic road conditions allow. { Warning Stability Control Both systems come on automatically when Do not rely on the HSA feature. HSA does System Operation the vehicle is started and begins to move. not replace the need to pay attention The systems may be heard or felt while and drive safely. You may not hear or The vehicle has a Traction Control System they are operating or while performing feel alerts or warnings provided by this (TCS) and StabiliTrak/Electronic Stability diagnostic checks. This is normal and does system. Failure to use proper care when Control (ESC), an electronic stability control not mean there is a problem with the driving may result in injury, death, system. These systems help limit wheel slip vehicle. and assist the driver in maintaining control, or vehicle damage. See Defensive Driving It is recommended to leave both systems on especially on slippery road conditions. 0 165. for normal driving conditions, but it may be TCS activates if it senses that any of the necessary to turn TCS off if the vehicle gets When the vehicle is stopped on a grade, Hill drive wheels are spinning or beginning to stuck in sand, mud, ice, or snow. See If the Start Assist (HSA) temporarily prevents the lose traction. When this happens, TCS Vehicle Is Stuck 0 169 and “Turning the vehicle from rolling in an unintended Systems Off and On” later in this section. direction during the transition from brake Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

186 Driving and Operating Drive the vehicle. If d comes on and stays To turn TCS on again, press and release g. on, the vehicle may need more time to The Traction Off light i displayed in the diagnose the problem. If the condition instrument cluster will turn off. persists, see your dealer. If TCS is limiting wheel spin when g is Turning the Systems Off and On pressed, the system will not turn off until The indicator light for both systems is in the the wheels stop spinning. instrument cluster. This light will: To turn off both TCS and StabiliTrak/ESC, . Flash when TCS is limiting wheel spin. press and hold g until the Traction Off light . Flash when StabiliTrak/ESC is activated. i and StabiliTrak/ESC Off light g come on . Turn on and stay on when either system and stay on in the instrument cluster. The is not working. appropriate message may display in the DIC. If either system fails to turn on or to To turn TCS and StabiliTrak/ESC on again, activate, a message displays in the Driver press and release g. The Traction Off light Information Center (DIC), and d comes on i and StabiliTrak/ESC Off light g in the and stays on to indicate that the system is instrument cluster turn off. inactive and is not assisting the driver in Adding accessories can affect the vehicle maintaining control. The vehicle is safe to performance. See Accessories and drive, but driving should be adjusted Caution Modifications 0 202. accordingly. Do not repeatedly brake or accelerate If d comes on and stays on: heavily when TCS is off. The vehicle driveline could be damaged. Cruise Control 1. Stop the vehicle. The cruise control lets the vehicle maintain a 2. Turn the engine off and wait 15 seconds. To turn off only TCS, press and release g. speed of about 40 km/h (25 mph) or more 3. Start the engine. The Traction Off light i displays in the without keeping your foot on the instrument cluster. The appropriate message accelerator. Cruise control does not work at may display in the DIC. speeds below 40 km/h (25 mph). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 187 Setting Cruise Control { Warning If o is on when not in use, SET/− or RES/+ Cruise control can be dangerous where could get bumped and go into cruise when you cannot drive safely at a steady not desired. Keep off when cruise control speed. Do not use cruise control on o is not being used. winding roads or in heavy traffic. To set a speed: Cruise control can be dangerous on slippery roads. On such roads, fast 1. Press o to turn cruise control on. changes in tire traction can cause 2. Get up to the speed desired. excessive wheel slip, and you could lose 3. Move the thumbwheel down toward control. Do not use cruise control on SET/− and release it. slippery roads. o : Press to turn the cruise control system 4. Remove your foot from the accelerator. The vehicle has a Traction Control System on or off. A white indicator comes in the The cruise control indicator on the (TCS) or StabiliTrak/Electronic Stability instrument cluster when cruise is turned on. instrument cluster turns green after cruise Control (ESC) system that begins to limit RES/+ : If there is a set speed in memory, control has been set to the desired speed. 0 wheel spin while using cruise control and move the thumbwheel up briefly to resume See Instrument Cluster 76. the cruise control will automatically to that speed or hold upward to accelerate. Resuming a Set Speed disengage. See Traction Control/Electronic If cruise control is already active, use to 0 Stability Control 185. If a collision alert increase vehicle speed. If the cruise control is set at a desired speed occurs when cruise control is activated, and then the brakes are applied or n is cruise control is disengaged. See Forward SET/− : Move the thumbwheel down briefly pressed, the cruise control is disengaged Collision Alert (FCA) System 0 192. When to set the speed and activate cruise control. without erasing the set speed from memory. road conditions allow you to safely use it If cruise control is already active, use to Once the vehicle speed is about 40 km/h again, cruise control can be turned back on. decrease speed. (25 mph) or greater, move the thumbwheel If the brakes are applied, cruise control n : Press to disengage cruise control up toward RES/+ briefly. The vehicle returns disengages. without erasing the set speed from memory. to the previously set speed. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

188 Driving and Operating Increasing Speed While Using Cruise Control The speedometer reading can be displayed Ending Cruise Control in either English or metric units. See Driver If the cruise control system is already 0 There are four ways to end cruise control: activated: Information Center (DIC) 86. The increment value used depends on the units . To disengage cruise control, step lightly . Move the thumbwheel up toward RES/+ displayed. on the brake pedal. and hold it until the desired speed is . Press n. reached, then release it. Passing Another Vehicle While Using Cruise Control . Shift the transmission to N (Neutral). . To increase vehicle speed in small increments, move the thumbwheel up Use the accelerator pedal to increase the . To turn off cruise control, press o. toward RES/+ briefly. For each press, the vehicle speed. When you take your foot off Erasing Speed Memory vehicle goes about 1 km/h (1 mph) faster. the pedal, the vehicle slows down to the The cruise control set speed is erased from The speedometer reading can be displayed previous set cruise control speed. While pressing the accelerator pedal or shortly memory if o is pressed or if the vehicle is in either English or metric units. See Driver turned off. Information Center (DIC) 0 86. The following the release to override cruise increment value used depends on the units control, briefly moving the thumbwheel displayed. toward SET/− will result in cruise set to the Driver Assistance Systems current vehicle speed. Reducing Speed While Using Cruise Control This vehicle may have features that work Using Cruise Control on Hills together to help avoid crashes or reduce If the cruise control system is already crash damage while driving, backing, and activated: How well cruise control works on hills depends on the vehicle speed, load, and the parking. Read this entire section before . Move the thumbwheel toward SET/− and steepness of the hills. When going up steep using these systems. hold until the desired lower speed is hills, you might have to step on the reached, then release it. accelerator pedal to maintain the vehicle { Warning . To decrease the vehicle speed in small speed. When going downhill, you might Do not rely on the Driver Assistance increments, move the thumbwheel have to brake or shift to a lower gear to Systems. These systems do not replace toward SET/− briefly. For each press, the keep your speed down. If the brake pedal is the need for paying attention and driving vehicle goes about 1 km/h (1 mph) slower. applied, cruise control will disengage. safely. You may not hear or see alerts or warnings provided by these systems. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 189

Warning (Continued) Warning (Continued) Failure to use proper care when driving Complete attention is always required may result in injury, death, or vehicle while driving, and you should be ready to damage. See Defensive Driving 0 165. take action and apply the brakes and/or Under many conditions, these systems steer the vehicle to avoid crashes. will not: Audible Alert . Detect children, pedestrians, bicyclists, Some driver assistance features alert the or animals. driver of obstacles by beeping. To change . Detect vehicles or objects outside the the volume of the warning chime, see area monitored by the system. “Comfort and Convenience” under Vehicle . Work at all driving speeds. Personalization (8 Inch Screen) 0 89 or Vehicle Personalization (7 Inch Screen) 0 94. . Warn you or provide you with enough time to avoid a crash. Cleaning . Work under poor visibility or bad Depending on vehicle options, keep these weather conditions. areas of the vehicle clean to ensure the best . Work if the detection sensor is not driver assistance feature performance. Driver cleaned or is covered by ice, snow, Information Center (DIC) messages may mud, or dirt. display when the systems are unavailable or blocked. . Work if the detection sensor is covered up, such as with a sticker, magnet, or metal plate. . Work if the area surrounding the . Front and rear bumpers and the area detection sensor is damaged or not below the bumpers properly repaired. . Front grille and headlamps (Continued) . Front camera lens in the front grille or near the front emblem Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

190 Driving and Operating . Front side and rear side panels Displayed images may be farther or closer . Outside of the windshield in front of the than they appear. The area displayed is rearview mirrors limited and objects that are close to either . Side camera lens on the bottom of the corner of the bumper or under the bumper outside mirrors do not display. . Rear side corner bumpers A warning triangle may appear on the . Rear Vision Camera above the license infotainment display to show that Rear Park plate Assist (RPA) or Rear Cross Traffic Alert (RCTA) has detected an object. This triangle changes Radio Frequency from amber to red and increases in size the This vehicle may be equipped with driver closer the object. assistance systems that operate using radio frequency. See Radio Frequency Statement { Warning 0 1. View Displayed by the Camera 290. The camera(s) do not display children, Rear Vision Camera (RVC) pedestrians, bicyclists, crossing traffic, animals, or any other object outside of When the vehicle is shifted into R (Reverse), the cameras’ field of view, below the the Rear Vision Camera (RVC) displays an bumper, or under the vehicle. Shown image of the area behind the vehicle in the distances may be different from actual infotainment display. The previous screen distances. Do not drive or park the displays when the vehicle is shifted out of vehicle using only these camera(s). R (Reverse) after a short delay. To return to Always check behind and around the the previous screen sooner, press Home or vehicle before driving. Failure to use Back on the infotainment system, shift into 1. View Displayed by the Camera P (Park), or reach a vehicle speed of proper care may result in injury, death, 2. Corners of the Rear Bumper approximately 12 km/h (8 mph) while in or vehicle damage. D (Drive). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 191 Rear Cross Traffic Alert (RCTA) the car wash. See “Turning the System On { Warning On vehicles with the RCTA, a warning and Off” later in this section to turn the triangle with a left or right pointing arrow The Park Assist system does not detect system off. may appear on the infotainment display to children, pedestrians, bicyclists, animals, When an object is first detected in the rear, warn of traffic coming from the left or the or objects located below the bumper or one beep will be heard from the rear. When right. Three beeps will sound from the that are too close or too far from the an object is very close (<0.6 m (2 ft) in the speaker on that side. This system detects vehicle. It is not available at speeds vehicle rear or <0.3 m (1 ft) in the vehicle objects coming from up to 20 m (65 ft) from greater than 8 km/h (5 mph). To prevent front), five beeps will sound from the front the left or right side behind the vehicle. The injury, death, or vehicle damage, even or rear depending on object location. Beeps RCTA system will not work properly if ice, with Park Assist, always check the area for FPA are higher pitched than for RPA. snow, mud, or anything else builds up on around the vehicle and check all mirrors Objects Detected by Both the Front and Rear the rear bumper sensors. before moving forward or backing. Sensors Park Assist How the System Works In general, if objects are detected at the same time near both the front and rear If equipped, the Front and Rear Park Assist When the vehicle is shifted into R (Reverse) bumpers while backing up, the beeps only (FRPA) system assists you with parking and the front and rear sensors are automatically sound to indicate that objects are close to avoiding objects. FRPA operates at speeds turned on. After the vehicle is shifted out of the rear bumper. less than 8 km/h (5 mph). The sensors on R (Reverse), the rear sensors are turned off the front and rear bumper detect objects up and the front sensors stay on until the However, if an object comes within 0.3 m to 1.2 m (4 ft) in front of the vehicle, 2.5 m vehicle is above a speed of 8 km/h (5 mph). (1 ft) of the front bumper while the vehicle (8 ft) behind the vehicle, and at least 25 cm For the front Park Assist system to be active is backing up and at the same time there is (10 in) off the ground and below liftgate X another object further than 0.3 m (1 ft) from level. This detection distance may be less again without shifting into R (Reverse), the rear bumper, then higher-pitched beeps during warmer or humid weather. must be pressed. See “Turning the System only sound to indicate the front object. On and Off” later in this section. When the vehicle is in N (Neutral), the Turning the System On and Off system may be active. If the vehicle is in a The FRPA system can be turned on and off car wash, the sensors may detect objects in by pressing X on the center stack. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

192 Driving and Operating The indicator light in the button comes on . An object was hanging out of the liftgate when the system is turned on. during the last drive cycle. Once the { Warning object is removed, FRPA will return to When the system is off, the indicator light FCA is a warning system and does not normal operation. in the button is off or PARK ASSIST OFF apply the brakes. When approaching a briefly displays on the Driver Information . An object or cover is attached to the front slower-moving or stopped vehicle ahead Center (DIC). of the vehicle. too rapidly, or when following a vehicle . The bumper is damaged. Take the vehicle too closely, FCA may not provide a FRPA defaults to the on setting each time to your dealer to repair the system. the vehicle is started. warning with enough time to help avoid . Other conditions, such as vibrations from a crash. It also may not provide any When the System Does Not Seem to a jackhammer or the compression of air warning at all. FCA does not warn of Work Properly brakes on a very large truck, are affecting pedestrians, animals, signs, guardrails, system performance. If the FRPA system does not activate due to bridges, construction barrels, or other a temporary condition, a message may Forward Collision Alert (FCA) objects. Be ready to take action and display on the DIC. This can occur under the apply the brakes. See Defensive Driving following conditions: System 0 165. . The driver has disabled the system. If equipped, the FCA system may help to avoid or reduce the harm caused by FCA can be disabled with either the FCA . The sensors are not clean. Keep the steering wheel control or, if equipped, vehicle's bumpers free of mud, dirt, snow, front-end crashes. When approaching a vehicle ahead too quickly, FCA provides a through vehicle personalization. See ice, and slush. For cleaning instructions, “Collision/Detection Systems” under Vehicle see Exterior Care 0 258. red flashing alert on the windshield and 0 rapidly beeps. Personalization (8 Inch Screen) 89 or . The Park Assist sensors are covered by Vehicle Personalization (7 Inch Screen) 0 94. frost or ice. Frost or ice can form around FCA detects vehicles within a distance of and behind the sensors and may not approximately 60 m (197 ft) and operates at always be seen; this can occur after speeds above 40 km/h (25 mph). washing the vehicle in cold weather. The message may not clear until the frost or ice has melted. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 193 Detecting the Vehicle Ahead Selecting the Alert Timing Warning (Continued) or snow, or if the headlamps or windshield are not cleaned or in proper condition. Keep the windshield, headlamps, and FCA sensors clean and in good repair.

FCA warnings will not occur unless the FCA Collision Alert system detects a vehicle ahead. When a vehicle is detected, the vehicle ahead indicator will display green. Vehicles may not be detected on curves, highway exit ramps, or hills, due to poor visibility; or if a vehicle ahead is partially blocked by The Collision Alert control is on the steering pedestrians or other objects. FCA will not wheel. Press [ to set the FCA timing to detect another vehicle ahead until it is When your vehicle approaches another far, medium, or near, or on some vehicles, completely in the driving lane. detected vehicle too rapidly, the FCA display Off. The first button press shows the current will flash on the windshield. Also, eight setting on the DIC. Additional button presses { Warning rapid high-pitched beeps will sound from the will change this setting. The chosen setting FCA does not provide a warning to help front. When this Collision Alert occurs, the will remain until it is changed. The timing of avoid a crash, unless it detects a vehicle. brake system may prepare for driver braking alerts will vary based on vehicle speed. The FCA may not detect a vehicle ahead if to occur more rapidly which can cause a faster the vehicle speed, the farther away the FCA sensor is blocked by dirt, snow, brief, mild deceleration. Continue to apply the alert will occur. Consider traffic and or ice, or if the windshield is damaged. the brake pedal as needed. Cruise control weather conditions when selecting the alert It may also not detect a vehicle on may be disengaged when the Collision Alert timing. The range of selectable alert timings winding or hilly roads, or in conditions occurs. may not be appropriate for all drivers and that can limit visibility such as fog, rain, driving conditions. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

194 Driving and Operating Unnecessary Alerts The SBZA sensor covers a zone of { Warning approximately one lane over from both FCA may provide unnecessary alerts to sides of the vehicle, or 3.5 m (11 ft). The turning vehicles, vehicles in other lanes, SBZA does not alert the driver to vehicles height of the zone is approximately between objects that are not vehicles, or shadows. rapidly approaching outside of the side 0.5 m (1.5 ft) and 2 m (6 ft) off the ground. These alerts are normal operation and the blind zones, pedestrians, bicyclists, This zone starts at approximately the middle vehicle does not need service. or animals. It may not provide alerts when changing lanes under all driving of the vehicle and goes back 5 m (16 ft). Cleaning the System conditions. Failure to use proper care How the System Works If the FCA system does not seem to operate when changing lanes may result in injury, The SBZA symbol lights up in the side properly, this may correct the issue: death, or vehicle damage. Before making mirrors when the system detects a moving a lane change, always check mirrors, . Clean the outside of the windshield in vehicle in the next lane over that is in the front of the rearview mirror. glance over your shoulder, and use the side blind zone. This indicates it may be . Clean the entire front of the vehicle. turn signals. unsafe to change lanes. Before making a . Clean the headlamps. lane change, check the SBZA display, check SBZA Detection Zones mirrors, glance over your shoulder, and use Side Blind Zone Alert (SBZA) the turn signals. If equipped, the SBZA system is a lane-changing aid that assists drivers with avoiding crashes that occur with moving vehicles in the side blind zone (or spot) areas. The SBZA warning display will light up in the corresponding outside side mirror and will flash if the turn signal is on. Left Side Mirror Right Side Mirror Display Display

When the vehicle is started, both outside mirror SBZA displays will briefly come on to indicate the system is operating. When the vehicle is in a forward gear, the left- or Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Driving and Operating 195 right-side mirror display will light up if a to guardrails, signs, trees, shrubs, and other markings at speeds of 56 km/h (35 mph) or moving vehicle is detected in that blind non-moving objects. This is normal system greater. It may provide an alert if the zone. If the turn signal is activated in the operation; the vehicle does not need service. vehicle is crossing a lane without using a same direction of a detected vehicle, this SBZA may not operate when the SBZA turn signal in that direction. LDW light will display will flash as an extra warning not to sensors in the left or right corners of the not alert if the turn signal is active in the change lanes. rear bumper are covered with mud, dirt, direction of lane departure, or if LDW SBZA can be disabled through vehicle snow, ice, or slush, or in heavy rainstorms. detects that you are accelerating, braking or personalization. See “Collision/Detection For cleaning instructions, see "Washing the actively steering. Systems” under Vehicle Personalization (8 Vehicle" under Exterior Care 0 258. If the DIC Inch Screen) 0 89 or still displays the system unavailable { Warning Vehicle Personalization (7 Inch Screen) 0 94. message after cleaning both sides of the The LDW system does not steer the If SBZA is disabled by the driver, the SBZA vehicle toward the rear corners of the vehicle. The LDW system may not: mirror displays will not light up. vehicle, see your dealer. . Provide enough time to avoid a crash. When the System Does Not Seem to If the SBZA displays do not light up when . Detect lane markings under poor Work Properly vehicles are in the blind zone and the weather or visibility conditions. This system is clean, the system may need can occur if the windshield or SBZA displays may not come on when service. Take the vehicle to your dealer. passing a vehicle quickly or for a stopped headlamps are blocked by dirt, snow, vehicle. SBZA may alert to objects attached When SBZA is disabled for any reason other or ice; if they are not in proper to the vehicle, such as a bicycle, or object than the driver turning it off, the Side Blind condition; or if the sun shines directly extending out to either side of the vehicle. Zone Alert On option will not be available into the camera. This is normal system operation; the vehicle on the personalization menu. . Detect road edges. does not need service. Radio Frequency Information . Detect lanes on winding or hilly roads. SBZA may not always alert the driver to See Radio Frequency Statement 0 290. If LDW only detects lane markings on one vehicles in the side blind zone, especially in side of the road, it will only warn you wet conditions. The system does not need Lane Departure Warning (LDW) when departing the lane on the side to be serviced. The system may light up due If equipped, LDW may help avoid crashes where it has detected a lane marking. due to unintentional lane departures. LDW Always keep your attention on the road uses a camera sensor to detect the lane (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

196 Driving and Operating

Warning (Continued) Fuel Recommended Fuel and maintain proper vehicle position Top Tier Fuel within the lane, or vehicle damage, injury, or death could occur. Always keep GM recommends the use of TOP TIER Detergent Gasoline to keep the engine clean, the windshield, headlamps, and camera reduce engine deposits, and maintain sensors clean and in good repair. Do not optimal vehicle performance. Look for the use LDW in bad weather conditions. TOP TIER Logo or see www.toptiergas.com Use regular unleaded gasoline meeting for a list of TOP TIER Detergent Gasoline How the System Works ASTM specification D4814 with a posted marketers and applicable countries. octane rating of 87 — (R+M)/2 — or higher. LDW utilizes camera sensor installed on the Do not use gasoline with a posted octane windshield ahead of the rearview mirror to rating of less than 87, as this may cause detect lane markings. engine knock and will lower fuel economy. To turn LDW on and off, press @ on the Do not use any fuel labeled E85 or FlexFuel. center stack. The control indicator will light Do not use gasoline with ethanol levels when LDW is on. greater than 15% by volume. When LDW is on, @ is green if LDW is Prohibited Fuels available to warn of a lane departure. If the vehicle crosses a detected lane marking Caution without using the turn signal in that Do not use fuels with any of the direction,@ changes to amber and flashes. following conditions; doing so may Additionally, there will be three beeps on the right or left, depending on the lane damage the vehicle and void its departure direction. LDW will not alert if the warranty: turn signal is active in the direction of lane (Continued) departure, or if LDW detects that you are accelerating, braking or actively steering. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

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Caution (Continued) Fuel Additives Warning (Continued) . For vehicles that are not FlexFuel, fuel TOP TIER Detergent Gasoline is highly . Turn off the engine when refueling. labeled greater than 15% ethanol by recommended for use with your vehicle. volume, such as mid-level ethanol If your country does not have TOP TIER . Keep sparks, flames, and smoking blends (16–50% ethanol), E85, Detergent Gasoline, add ACDelco Fuel materials away from fuel. or FlexFuel. System Treatment Plus−Gasoline to the . Do not leave the fuel pump . Fuel with any amount of methanol, vehicle’s gasoline fuel tank at every oil unattended. methylal, ferrocene, and aniline. These change or 15 000 km (9,000 mi), whichever . Avoid using electronic devices while fuels can corrode metal fuel system occurs first. TOP TIER Detergent Gasoline and refueling. ACDelco Fuel System Treatment Plus parts or damage plastic and rubber . Do not re-enter the vehicle while parts. −Gasoline will help keep your vehicle’s engine fuel deposit free and performing pumping fuel. . Fuel containing metals such as optimally. . Keep children away from the fuel methylcyclopentadienyl manganese pump and never let children tricarbonyl (MMT), which can damage Filling the Tank (Capless Fuel Fill) pump fuel. the emissions control system and spark plugs. An arrow on the fuel gauge indicates which . Before touching the fill nozzle, touch a side of the vehicle the fuel door is on. See metallic object to discharge static . Fuel with a posted octane rating of Fuel Gauge 0 77. electricity from your body. less than the recommended fuel. Using . Fuel can spray out if the fill nozzle is this fuel will lower fuel economy and { Warning performance, and may decrease the inserted too quickly. This spray can life of the emissions catalyst. Fuel vapors and fuel fires burn violently happen if the tank is nearly full, and is and can cause injury or death. more likely in hot weather. Insert the fill nozzle slowly and wait for any hiss Fuels in Foreign Countries Follow these guidelines to help avoid noise to stop before beginning to The U.S., Canada, and Mexico post fuel injuries to you and others: flow fuel. octane ratings in anti-knock index (AKI). For . Read and follow all the instructions on fuel not to use in a foreign country, see the fuel pump island. Prohibited Fuels 0 196. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

198 Driving and Operating Be careful not to spill fuel. Wait five seconds after you have finished pumping before { Warning removing the fill nozzle. Clean fuel from Attempting to refuel from a portable fuel painted surfaces as soon as possible. See container without using the funnel 0 Exterior Care 258. Push the fuel door adapter may cause fuel spillage and closed until it latches. damage the capless fuel system. This could cause a fire. You or others could be { Warning badly burned and the vehicle could be If a fire starts while you are refueling, do damaged. not remove the fill nozzle. Shut off the flow of fuel by shutting off the pump or 3. Remove and clean the funnel adapter by notifying the station attendant. Leave and return it to the storage location. To open the fuel door, push and release the the area immediately. rearward center edge of the door. Filling the Tank (Capped Fuel Fill) Filling the Tank with a Portable Fuel The capless refueling system does not have An arrow on the fuel gauge indicates which Container side of the vehicle the fuel door is on. See a fuel cap. Fully insert and latch the fill 0 nozzle, begin fueling. If the vehicle runs out of fuel and must be Fuel Gauge 77. filled from a portable fuel container: { Warning { Warning Overfilling the fuel tank by more than Fuel vapors and fuel fires burn violently three clicks of a standard fill nozzle may and can cause injury or death. cause: Follow these guidelines to help avoid . Vehicle performance issues, including injuries to you and others: engine stalling and damage to the fuel . Read and follow all the instructions on system. 1. Locate the capless funnel adapter. the fuel pump island. . Fuel spills. 2. Insert and latch the funnel into the . Turn off the engine when refueling. capless fuel system. . Under certain conditions, fuel fires. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

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Warning (Continued) Warning (Continued) . Keep sparks, flames, and smoking . Under certain conditions, fuel fires. materials away from fuel. Be careful not to spill fuel. Wait five seconds . Do not leave the fuel pump unattended. after you have finished pumping before removing the fill nozzle. Clean fuel from . Avoid using electronic devices while painted surfaces as soon as possible. See refueling. Exterior Care 0 258. Reinstall the cap by . Do not re-enter the vehicle while turning it clockwise until it clicks. Push the pumping fuel. fuel door closed until it latches. . Keep children away from the fuel { Warning pump and never let children To open the fuel door, push and release the pump fuel. rearward center edge of the door. If a fire starts while you are refueling, do not remove the fill nozzle. Shut off the . Before touching the fill nozzle, touch a Turn the fuel cap counterclockwise to metallic object to discharge static flow of fuel by shutting off the pump or remove. When refueling, hang the fuel cap by notifying the station attendant. Leave electricity from your body. from the hook on the fuel door. Fully insert the area immediately. . Fuel can spray out if the fuel cap is and latch the fill nozzle, then begin fueling. opened too quickly. This spray can happen if the tank is nearly full, and is { Warning Caution more likely in hot weather. Open the fuel cap slowly and wait for any hiss Overfilling the fuel tank by more than If a new fuel cap is needed, get the right noise to stop, then unscrew the cap all three clicks of a standard fill nozzle may type of cap from your dealer. The wrong the way. cause: type of fuel cap may not fit properly, . Vehicle performance issues, including may turn on the malfunction indicator engine stalling and damage to the fuel lamp, and could damage the fuel system system. and emissions system. See Malfunction 0 . Fuel spills. Indicator Lamp (Check Engine Light) 81. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

200 Driving and Operating

Filling a Portable Fuel Container Trailer Towing Caution Some electrical equipment can damage { Warning General Towing Information the vehicle or cause components to not Never fill a portable fuel container while work and would not be covered by the { Warning it is in the vehicle. Static electricity vehicle warranty. Always check with your discharge from the container can ignite Never tow a trailer with your vehicle. dealer before adding electrical equipment. the fuel vapor. You or others could be It was not designed or intended to tow a badly burned and the vehicle could be trailer. Add-on equipment can drain the vehicle's damaged. To help avoid injury to you 12-volt battery, even if the vehicle is not and others: Conversions and Add-Ons operating. . Dispense fuel only into approved The vehicle has an airbag system. Before containers. Add-On Electrical Equipment attempting to add anything electrical to the vehicle, see Servicing the Airbag-Equipped . Do not fill a container while it is 0 inside a vehicle, in a vehicle's trunk, in { Warning Vehicle 47 and Adding Equipment to the Airbag-Equipped a pickup bed, or on any surface other The Data Link Connector (DLC) is used for Vehicle 0 47. than the ground. vehicle service and Emission Inspection/ . Bring the fill nozzle in contact with Maintenance testing. See Malfunction the inside of the fill opening before Indicator Lamp (Check Engine Light) 0 81. operating the nozzle. Maintain contact A device connected to the DLC — such as until filling is complete. an aftermarket fleet or driver-behavior . Keep sparks, flames, and smoking tracking device — may interfere with materials away from fuel. vehicle systems. This could affect vehicle operation and cause a crash. Such devices . Avoid using electronic devices while may also access information stored in the pumping fuel. vehicle’s systems. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 201 Windshield Replacement ...... 221 Tire Pressure Monitor Operation ...... 240 Vehicle Care Gas Strut(s) ...... 222 Tire Inspection ...... 242 Tire Rotation ...... 242 General Information Headlamp Aiming When It Is Time for New Tires ...... 243 General Information ...... 202 Front Headlamp Aiming ...... 223 Buying New Tires ...... 244 California Proposition 65 Warning . . . . . 202 Different Size Tires and Wheels ...... 245 California Perchlorate Materials Bulb Replacement Bulb Replacement ...... 223 Uniform Tire Quality Grading ...... 245 Requirements ...... 202 Wheel Alignment and Tire Balance . . . . 247 Accessories and Modifications ...... 202 Halogen Bulbs ...... 223 LED Lighting ...... 223 Wheel Replacement ...... 247 Vehicle Checks Headlamps, Front Turn Signal and Tire Chains ...... 247 Doing Your Own Service Work ...... 203 Parking Lamps ...... 223 If a Tire Goes Flat ...... 248 Hood ...... 203 Taillamps, Turn Signal, Sidemarker, Tire Changing ...... 249 Engine Compartment Overview ...... 205 Stoplamps, and Back-Up Lamps ...... 224 Compact Spare Tire ...... 252 Engine Oil ...... 208 License Plate Lamp ...... 225 Jump Starting Engine Oil Life System ...... 210 Jump Starting - North America ...... 253 Automatic Transmission Fluid ...... 210 Electrical System Engine Air Cleaner/Filter ...... 211 Electrical System Overload ...... 226 Towing the Vehicle Cooling System ...... 212 Fuses and Circuit Breakers ...... 226 Towing the Vehicle ...... 255 Engine Overheating ...... 215 Engine Compartment Fuse Block ...... 227 Recreational Vehicle Towing ...... 256 Washer Fluid ...... 216 Instrument Panel Fuse Block ...... 230 Brakes ...... 217 Rear Compartment Fuse Block ...... 231 Appearance Care Exterior Care ...... 258 Brake Fluid ...... 218 Wheels and Tires Battery - North America ...... 219 Interior Care ...... 262 Tires ...... 232 Floor Mats ...... 264 All-Wheel Drive ...... 219 All-Season Tires ...... 233 Starter Switch Check ...... 219 Winter Tires ...... 233 Automatic Transmission Shift Lock Tire Sidewall Labeling ...... 234 Control Function Check ...... 220 Tire Designations ...... 235 Park Brake and P (Park) Mechanism Tire Terminology and Definitions ...... 236 Check ...... 220 Tire Pressure ...... 238 Wiper Blade Replacement ...... 220 Tire Pressure Monitor System ...... 239 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

202 Vehicle Care

General Information Warning (Continued) Accessories and Modifications For service and parts needs, visit your cancer and birth defects or other Adding non-dealer accessories or making modifications to the vehicle can affect dealer. You will receive genuine GM parts reproductive harm. Engine exhaust, many vehicle performance and safety, including and GM-trained and supported service parts and systems, many fluids, and people. such things as airbags, braking, stability, some component wear by-products ride and handling, emissions systems, Genuine GM parts have one of these marks: contain and/or emit these chemicals. For aerodynamics, durability, and electronic more information go to systems like antilock brakes, traction control, www.P65Warnings.ca.gov/ and stability control. These accessories or passenger-vehicle. modifications could even cause malfunction or damage not covered by the vehicle See Battery - North America 0 219 and warranty. Jump Starting - North America 0 253 and the back cover. Damage to suspension components caused by modifying vehicle height outside of California Perchlorate Materials factory settings will not be covered by the Requirements vehicle warranty. Damage to vehicle components resulting Certain types of automotive applications, from modifications or the installation or use such as airbag initiators, seat belt of non-GM certified parts, including control pretensioners, and lithium batteries California Proposition 65 Warning module or software modifications, is not contained in electronic keys, may contain covered under the terms of the vehicle perchlorate materials. Perchlorate Material – warranty and may affect remaining { Warning special handling may apply. See warranty coverage for affected parts. Most motor vehicles, including this one, www.dtsc.ca.gov/hazardouswaste/ perchlorate. GM Accessories are designed to complement as well as many of its service parts and and function with other systems on the fluids, contain and/or emit chemicals vehicle. See your dealer to accessorize the known to the State of California to cause vehicle using genuine GM Accessories (Continued) installed by a dealer technician. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 203 Also, see Adding Equipment to the If equipped with remote vehicle start, open Airbag-Equipped Vehicle 0 47. the hood before performing any service { Warning work to prevent remote starting the vehicle Components under the hood can get hot Vehicle Checks accidentally. See Remote Vehicle Start 0 13. from running the engine. To help avoid Keep a record with all parts receipts and list the risk of burning unprotected skin, Doing Your Own Service Work the mileage and the date of any service never touch these components until they work performed. See Maintenance Records have cooled, and always use a glove or { Warning 0 278. towel to avoid direct skin contact. It can be dangerous to work on your Caution Clear any snow from the hood before vehicle if you do not have the proper opening. knowledge, service manual, tools, Even small amounts of contamination can or parts. Always follow owner’s manual cause damage to vehicle systems. Do not To open the hood: procedures and consult the service allow contaminants to contact the fluids, 1. Pull the hood release lever with the reservoir caps, or dipsticks. manual for your vehicle before doing any i symbol. It is on the lower left side service work. of the instrument panel. Hood If doing some of your own service work, use the proper service manual. It tells you much { Warning more about how to service the vehicle than Turn the vehicle off before opening the this manual can. To order the proper service hood. If the engine is running with the manual, see Publication Ordering Information 0 289. hood open, you or others could be injured. This vehicle has an airbag system. Before attempting to do your own service work, see Servicing the Airbag-Equipped Vehicle 0 47. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

204 Vehicle Care 2. Go to the front of the vehicle and locate To close the hood: the secondary release lever under the 1. Before closing the hood, be sure all filler front center of the hood. Push the caps are on properly, and all tools are secondary hood release lever to the right removed. to release. 2. Lift the hood and remove the hood prop rod from the underside of the hood. Return the prop rod to its retainer. The prop rod must click into place when returning it to the retainer to prevent hood damage. 3. Lower the hood 20 cm (8 in) above the vehicle and release it. Check to make sure the hood is latched completely. Repeat this process with additional force if necessary.

{ Warning 3. Lift the hood and release the hood prop Do not drive the vehicle if the hood is rod from its retainer, in the front of the not latched completely. The hood could engine compartment. Securely insert the open fully, block your vision, and cause a rod end into the slot marked with an crash. You or others could be injured. arrow, on the underside of the hood. Always close the hood completely before driving. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 205 Engine Compartment Overview

1.4L L4 Engine (LE2) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

206 Vehicle Care 1. Engine Air Cleaner/Filter 0 211. 2. Engine Oil Fill Cap. See Engine Oil 0 208. 3. Engine Oil Dipstick. See Engine Oil 0 208. 4. Engine Cooling Fan (Out of View). See Cooling System 0 212. 5. Engine Coolant Surge Tank and Pressure Cap. See Cooling System 0 212. 6. Brake Fluid Reservoir. See Brakes 0 217. 7. Auxiliary Fuse Block. See Engine Compartment Fuse Block 0 227. 8. Battery - North America 0 219. 9. Windshield Washer Fluid Reservoir. See Washer Fluid 0 216. 10. Engine Compartment Fuse Block 0 227. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

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1.4L L4 Engine (LUV) 1. Engine Air Cleaner/Filter 0 211. 5. Engine Coolant Surge Tank and Pressure 9. Windshield Washer Fluid Reservoir. See 0 0 2. Engine Oil Dipstick. See Engine Oil 0 208. Cap. See Cooling System 212. Washer Fluid 216. 0 0 3. Engine Cooling Fan (Out of View). See 6. Brake Fluid Reservoir. See Brakes 217. 10. Engine Compartment Fuse Block 227. Cooling System 0 212. 7. Auxiliary Fuse Block. See Engine 0 4. Engine Oil Fill Cap. See Engine Oil 0 208. Compartment Fuse Block 227. 8. Battery - North America 0 219. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

208 Vehicle Care When to Add Engine Oil Engine Oil { Warning To ensure proper engine performance and The engine oil dipstick handle may be long life, careful attention must be paid to hot; it could burn you. Use a towel or engine oil. Following these simple, but glove to touch the dipstick handle. important steps will help protect your investment: If a low oil Driver Information Center (DIC) . Use engine oil approved to the proper message displays, check the oil level. specification and of the proper viscosity 1.4L L4 Turbo Engine (LUV - VIN B) grade. See “Selecting the Right Engine Follow these guidelines: Oil” in this section. . To get an accurate reading, park the . Check the engine oil level regularly and vehicle on level ground. Check the engine maintain the proper oil level. See oil level after the engine has been off for “Checking Engine Oil” and “When to Add at least two hours. Checking the engine Engine Oil” in this section. oil level on steep grades or too soon after engine shutoff can result in incorrect . Change the engine oil at the appropriate readings. Accuracy improves when time. See Engine Oil Life System 0 210. checking a cold engine prior to starting. . Always dispose of engine oil properly. See Remove the dipstick and check the level. “What to Do with Used Oil” in this 1.4L L4 Turbo Engine (LE2 - VIN M) . If unable to wait two hours, the engine section. must be off for at least 15 minutes if the If the oil is below the cross-hatched area at Checking Engine Oil engine is warm, or at least 30 minutes if the tip of the dipstick and the engine has the engine is not warm. Pull out the Check the engine oil level regularly, every been off for at least 15 minutes, add 1 L dipstick, wipe it with a clean paper towel (1 qt) of the recommended oil and then 650 km (400 mi), especially prior to a long or cloth, then push it back in all the way. trip. The engine oil dipstick handle is a loop. recheck the level. See “Selecting the Right 0 Remove it again, keeping the tip down, Engine Oil” later in this section for an See Engine Compartment Overview 205 for and check the level. the location. explanation of what kind of oil to use. For engine oil crankcase capacity, see Capacities and Specifications 0 280. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

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Caution Specification below −29 °C (−20 °F), an SAE 0W-30 oil may be used. An oil of this viscosity grade will Do not add too much oil. Oil levels above Use full synthetic engine oils that meet the dexos1 specification. provide easier cold starting for the engine at or below the acceptable operating range extremely low temperatures. shown on the dipstick are harmful to the Engine oils that have been approved by GM as meeting the dexos1 specification are When selecting an oil of the appropriate engine. If you find that you have an oil viscosity grade, it is recommended to select level above the operating range, i.e., the marked with the dexos1 approved logo. See www.gmdexos.com. an oil of the correct specification. See engine has so much oil that the oil level “Specification” earlier in this section. gets above the MAX mark, the engine could be damaged. You should drain out Engine Oil Additives/Engine Oil Flushes the excess oil or limit driving of the Do not add anything to the oil. The vehicle and seek a service professional to recommended oils meeting the dexos1 remove the excess amount of oil. specification are all that is needed for good performance and engine protection. See Engine Compartment Overview 0 205 for the location of the engine oil fill cap. Caution Engine oil system flushes are not recommended and could cause engine Add enough oil to put the level somewhere Failure to use the recommended engine damage not covered by the vehicle in the proper operating range between the oil or equivalent can result in engine warranty. MIN and MAX marks. Push the dipstick all damage not covered by the vehicle the way back in when through. warranty. What to Do with Used Oil Selecting the Right Engine Oil Used engine oil contains certain elements Viscosity Grade that can be unhealthy for your skin and Selecting the right engine oil depends on For the 1.4L L4 turbo (LE2 - VIN M) engine, could even cause cancer. Do not let used oil both the proper oil specification and use SAE 0W-20 viscosity grade engine oil. stay on your skin for very long. Clean your viscosity grade. See Recommended Fluids skin and nails with soap and water, or a and Lubricants 0 275. For the 1.4L L4 turbo (LUV - VIN B) engine, good hand cleaner. Wash or properly use SAE 5W-30 viscosity grade engine oil. dispose of clothing or rags containing used Cold Temperature Operation: In an area of engine oil. See the manufacturer's warnings extreme cold, where the temperature falls about the use and disposal of oil products. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

210 Vehicle Care Used oil can be a threat to the environment. is not necessary for up to a year. The 2. To reset the engine oil life system, press If you change your own oil, be sure to drain engine oil and filter must be changed at the SET/CLR button while the oil life all the oil from the filter before disposal. least once a year and, at this time, the display is active. After a few seconds, Never dispose of oil by putting it in the system must be reset. Your dealer has there will be a single chime and the oil trash or pouring it on the ground, into trained service people who will perform this life will be reset to 100%. sewers, or into streams or bodies of water. work and reset the system. It is also Be careful not to reset the oil life display Recycle it by taking it to a place that important to check the oil regularly over the accidentally at any time other than after the collects used oil. course of an oil drain interval and keep it at oil is changed. It cannot be reset accurately. the proper level. Engine Oil Life System If the CHANGE ENGINE OIL SOON DIC If the system is ever reset accidentally, the message comes back on when the vehicle is When to Change Engine Oil oil must be changed at 5 000 km (3,000 mi) started, the engine oil life system has not since the last oil change. Remember to reset reset. Repeat the procedure. This vehicle has a computer system that the oil life system whenever the oil is indicates when to change the engine oil and changed. filter. This is based on a combination of Automatic Transmission Fluid factors which include engine revolutions, How to Reset the Engine Oil Life System How to Check Automatic Transmission engine temperature, and miles driven. Based Reset the system whenever the engine oil is Fluid on driving conditions, the mileage at which changed so that the system can calculate an oil change is indicated can vary It is not necessary to check the transmission the next engine oil change. To reset the considerably. For the oil life system to work fluid level. A transmission fluid leak is the system: properly, the system must be reset every only reason for fluid loss. If a leak occurs, time the oil is changed. 1. Press the MENU button to show take the vehicle to your dealer and have it Remaining Oil Life on the display. This repaired as soon as possible. When the system has calculated that oil life display shows an estimate of the oil’s has been diminished, it indicates that an oil remaining useful life. If 99% is displayed, There is a special procedure for checking and change is necessary. A CHANGE ENGINE OIL that means that 99% of the current oil changing the transmission fluid. Because this SOON DIC message comes on. Change the life remains. procedure is difficult, you should have this oil as soon as possible within the next done at your dealer. 1 000 km (600 mi). It is possible that, if driving under the best conditions, the oil life system might indicate that an oil change Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 211

Caution How to Inspect the Engine Air Cleaner/ To inspect or replace the air cleaner/filter: Filter Use of the incorrect automatic transmission fluid may damage the Do not start the engine or have the engine vehicle, and the damage may not be running with the engine air cleaner/filter covered by the vehicle warranty. Always housing open. Before removing the engine use the correct automatic transmission air cleaner/filter, make sure that the engine air cleaner/filter housing and nearby fluid. See Recommended Fluids and 0 components are free of dirt and debris. Lubricants 275. Remove the engine air cleaner/filter. Lightly tap and shake the engine air cleaner/filter Change the fluid at the intervals listed in (away from the vehicle), to release loose Maintenance Schedule 0 267, and be sure to dust and dirt. Inspect the engine air cleaner/ use the fluid listed in Recommended Fluids filter for damage, and replace if damaged. and Lubricants 0 275. Do not clean the engine air cleaner/filter 1.4L L4 Engine (LE2) Engine Air Cleaner/Filter with water or compressed air. The engine air cleaner/filter is in the engine compartment on the passenger side of the vehicle. See Engine Compartment Overview 0 205. When to Inspect the Engine Air Cleaner/ Filter For intervals on changing and inspecting the engine air cleaner/filter, see Maintenance Schedule 0 267.

1.4L L4 Engine (LUV) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

212 Vehicle Care 1. Remove the two screws, tilt the cover, Cooling System and slide it out of the assembly. Warning (Continued) drive the vehicle with the air cleaner/ The cooling system allows the engine to maintain the correct working temperature. { Warning filter off, as flames may be present if the If part replacement is necessary, the part engine backfires. must be replaced with one of the same part number or with an equivalent part. Caution Use of a replacement part without the same fit, form, and function may result If the air cleaner/filter is off, dirt can in personal injury or damage to the easily get into the engine, which could vehicle. damage it. Always have the air cleaner/ filter in place when driving. 2. Inspect or replace the engine air cleaner/ filter. 3. Lower the cover, slide it into the assembly, then secure with the two 1.4L L4 Engine (LE2) screws. See Maintenance Schedule 0 267 for 1. Engine Cooling Fan (Out of View) replacement intervals. 2. Engine Coolant Surge Tank and Pressure Cap { Warning Operating the engine with the air cleaner/filter off can cause you or others to be burned. Use caution when working on the engine. Do not start the engine or (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 213

{ Warning Warning (Continued) Do not touch heater or radiator hoses, the wrong mixture, the engine could get or other engine parts. They can be very too hot but there would not be an hot and can burn you. Do not run the overheat warning. The engine could catch engine if there is a leak; all coolant could fire and you or others could be burned. leak out. That could cause an engine fire and can burn you. Fix any leak before Use a 50/50 mixture of clean drinkable driving the vehicle. water and DEX-COOL coolant. This mixture: . Gives freezing protection down to −37 °C Engine Coolant (−34 °F), outside temperature. The cooling system in the vehicle is filled . Gives boiling protection up to 129 °C 1.4L L4 Engine (LUV) with DEX-COOL engine coolant. This coolant (265 °F), engine temperature. is designed to remain in the vehicle for . Protects against rust and corrosion. 1. Engine Cooling Fan (Out of View) 5 years or 240 000 km (150,000 mi), . Will not damage aluminum parts. 2. Engine Coolant Surge Tank and whichever occurs first. Pressure Cap . Helps keep the proper engine The following explains the cooling system temperature. { Warning and how to check and add coolant when it is low. If there is a problem with engine Caution An underhood electric fan can start up overheating, see Engine Overheating 0 215. Do not use anything other than a mix of even when the engine is not running and What to Use DEX-COOL coolant that meets GM can cause injury. Keep hands, clothing, Standard GMW3420 and clean, drinkable and tools away from any underhood water. Anything else can cause damage { Warning electric fan. to the engine cooling system and the Plain water, or other liquids such as vehicle, which would not be covered by alcohol, can boil before the proper the vehicle warranty. coolant mixture will. With plain water or (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

214 Vehicle Care Never dispose of engine coolant by putting Check to see if coolant is visible in the it in the trash, pouring it on the ground, coolant surge tank. If the coolant inside the { Warning or into sewers, streams, or bodies of water. coolant surge tank is boiling, do not do Plain water, or other liquids such as Have the coolant changed by an authorized anything else until it cools down. alcohol, can boil before the proper service center, familiar with legal If coolant is visible but the coolant level is coolant mixture will. With plain water or requirements regarding used coolant not at or above the mark pointed to, add a the wrong mixture, the engine could get disposal. This will help protect the 50/50 mixture of clean drinkable water and too hot but there would not be an environment and your health. DEX-COOL coolant. overheat warning. The engine could catch Checking Coolant Be sure the cooling system is cool before fire and you or others could be burned. The vehicle must be on a level surface when this is done. checking the coolant level. If no coolant is visible in the coolant surge { Warning tank, add coolant as follows: It is normal to see coolant moving in the Spilling coolant on hot engine parts can upper coolant hose return line when the How to Add Coolant to the Coolant burn you. Coolant contains ethylene engine is running. Surge Tank glycol and it will burn if the engine parts are hot enough. { Warning Steam and scalding liquids from a hot Caution cooling system are under pressure. Turning the pressure cap, even a little, Failure to follow the specific coolant fill can cause them to come out at high procedure could cause the engine to speed and you could be burned. Never overheat and could cause system turn the cap when the cooling system, damage. If coolant is not visible in the including the pressure cap, is hot. Wait surge tank, contact your dealer. for the cooling system and pressure cap If no problem is found, check to see if to cool. coolant is visible in the coolant surge tank. 1.4L L4 Engine (LUV) Shown, 1.4L L4 Engine If coolant is visible but the coolant level is (LE2) Similar not at the indicated level mark, add a Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 215 50/50 mixture of clean, drinkable water and 6. Verify coolant level after the engine is DEX-COOL coolant at the coolant surge tank, shut off and the coolant is cold. but be sure the cooling system, including If necessary, repeat coolant fill procedure the coolant surge tank pressure cap, is cool Steps 1–6. before you do it. If the coolant still is not at the proper level when the system cools down again, see your dealer. Caution If the pressure cap is not tightly installed, coolant loss and engine damage may 1. Remove the coolant surge tank pressure occur. Be sure the cap is properly and cap when the cooling system, including 3. Fill the coolant surge tank with the tightly secured. the coolant surge tank pressure cap and proper mixture to the indicated upper radiator hose, is no longer hot. level mark. Engine Overheating Turn the pressure cap slowly 4. With the coolant surge tank pressure cap The vehicle has an engine coolant counterclockwise about one-quarter of a off, start the engine and let it run until temperature gauge to warn of the engine turn. If you hear a hiss, wait for that to you can feel the upper radiator hose overheating. See Engine Coolant stop. This will allow any pressure still getting hot. Watch out for the engine Temperature Gauge 0 78. left to be vented out the discharge hose. cooling fan. If the decision is made not to lift the hood 2. Keep turning the pressure cap slowly and By this time, the coolant level inside the when this warning appears, get service help remove it. coolant surge tank may be lower. If the right away. See Roadside Assistance Program level is lower, add more of the proper 0 285. mixture to the coolant surge tank until the level reaches the indicated If the decision is made to lift the hood, level mark. make sure the vehicle is parked on a level 5. Replace the pressure cap tightly. surface. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

216 Vehicle Care Then check to see if the engine cooling fan If No Steam Is Coming from the Engine continue to drive normally and have the is running. If the engine is overheating, the Compartment cooling system checked for proper fill and fan should be running. If it is not, do not function. If an engine overheat warning is displayed continue to run the engine. Have the vehicle If the warning continues, pull over, stop, and serviced. but no steam can be seen or heard, the problem may not be too serious. Sometimes park the vehicle right away. Caution the engine can get a little too hot when the If there is no sign of steam, idle the engine vehicle: Do not run the engine if there is a leak for three minutes while parked. If the in the engine cooling system. This can . Climbs a long hill on a hot day warning is still displayed, turn off the engine until it cools down. cause a loss of all coolant and can . Stops after high-speed driving damage the system and vehicle. Have . Idles for long periods in traffic Washer Fluid any leaks fixed right away. If the overheat warning is displayed with no sign of steam: What to Use If Steam Is Coming from the Engine 1. Turn the air conditioning off. When the vehicle needs windshield washer Compartment 2. Turn the heater on to the highest fluid, be sure to read the manufacturer's { temperature and to the highest fan instructions before use. If operating the Warning speed. Open the windows as necessary. vehicle in an area where the temperature Steam and scalding liquids from a hot may fall below freezing, use a fluid that has 3. When it is safe to do so, pull off the sufficient protection against freezing. cooling system are under pressure. road, shift to P (Park) or N (Neutral), and Turning the pressure cap, even a little, let the engine idle. Adding Washer Fluid can cause them to come out at high speed and you could be burned. Never If the engine coolant temperature gauge is no longer in the overheat zone, the vehicle turn the cap when the cooling system, can be driven. Continue to drive the vehicle including the pressure cap, is hot. Wait slowly for about 10 minutes. Keep a safe for the cooling system and pressure cap vehicle distance from the vehicle in front. to cool. If the warning does not come back on, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 217 Open the cap with the washer symbol on it. Brakes Properly torqued wheel nuts are necessary Add washer fluid until the tank is full. See to help prevent brake pulsation. When tires Engine Compartment Overview 0 205 for Disc brake linings have built-in wear are rotated, inspect brake linings for wear reservoir location. indicators that make a high-pitched warning and evenly tighten wheel nuts in the proper sound when the brake linings are worn and sequence to torque specifications. See Caution new linings are needed. The sound can come Capacities and Specifications 0 280. and go or can be heard all the time when . Do not use washer fluid that contains If the vehicle has rear drum brakes, they do any type of water repellent coating. the vehicle is moving, except when applying the brake pedal firmly. not have wear indicators. Drum brakes have This can cause the wiper blades to an inspection hole to inspect lining wear chatter or skip. { Warning during scheduled maintenance. When the . Do not use engine coolant (antifreeze) front brake linings are replaced, have the in the windshield washer. It can The brake wear warning sound means rear brakes inspected. If a rear brake rubbing damage the windshield washer system that soon the brakes will not work well. noise is heard, have the rear brake linings and paint. That could lead to a crash. When the inspected immediately. Rear brake drums . Do not mix water with ready-to-use brake wear warning sound is heard, have should be removed and inspected each time washer fluid. Water can cause the the vehicle serviced. the tires are removed for rotation or solution to freeze and damage the changing. washer fluid tank and other parts of Caution Brake pads should be replaced as complete the washer system. axle sets. Continuing to drive with worn-out brake . When using concentrated washer fluid, linings could result in costly brake Brake Pedal Travel follow the manufacturer instructions for adding water. repairs. See your dealer if the brake pedal does not return to normal height, or if there is a . Fill the washer fluid tank only Some driving conditions or climates can rapid increase in pedal travel. This could be three-quarters full when it is very cold. cause a brake squeal when the brakes are a sign that brake service may be required. This allows for fluid expansion if first applied, clearing up following several freezing occurs, which could damage applies. This does not mean something is the tank if it is completely full. wrong with the brakes. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

218 Vehicle Care Replacing Brake System Parts There are only two reasons why the brake When the brake fluid falls to a low level, fluid level in the reservoir may go down: the brake warning light comes on. See Brake Always replace brake system parts with System Warning Light 0 82. new, approved replacement parts. If this is . Normal brake lining wear. When new not done, the brakes may not work linings are installed, the fluid level goes Brake fluid absorbs water over time which properly. The braking performance can back up. degrades the effectiveness of the brake fluid. change in many ways if the wrong brake . A fluid leak in the brake hydraulic system. Replace brake fluid at the specified intervals parts are installed or if parts are improperly Have the brake hydraulic system fixed. to prevent increased stopping distance. See installed. With a leak, the brakes will not Maintenance Schedule 0 267. work well. Brake Fluid What to Add Always clean the brake fluid reservoir cap Use only GM approved DOT 4 brake fluid and the area around the cap before from a clean, sealed container. See removing it. Recommended Fluids and Lubricants 0 275. Do not top off the brake fluid. Adding fluid does not correct a leak. If fluid is added { Warning when the linings are worn, there will be too The wrong or contaminated brake fluid much fluid when new brake linings are could result in damage to the brake The brake master cylinder reservoir is filled installed. Add or remove fluid, as necessary, system. This could result in the loss of with GM approved DOT 4 brake fluid as only when work is done on the brake indicated on the reservoir cap. See Engine hydraulic system. braking leading to a possible injury. Compartment Overview 0 205 for the Always use the proper GM approved location of the reservoir. { Warning brake fluid. Checking Brake Fluid If too much brake fluid is added, it can With the vehicle in P (Park) on a level spill on the engine and burn, if the Caution surface, the brake fluid level should be engine is hot enough. You or others could If brake fluid is spilled on the vehicle's between the minimum and maximum marks be burned, and the vehicle could be painted surfaces, the paint finish can be on the brake fluid reservoir. damaged. Add brake fluid only when damaged. Immediately wash off any work is done on the brake hydraulic painted surface. system. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 219 Battery - North America Vehicle Storage Starter Switch Check The original equipment battery is { Warning maintenance free. Do not remove the cap { Warning and do not add fluid. Batteries have acid that can burn you and When you are doing this inspection, the gas that can explode. You can be badly Refer to the replacement number shown on vehicle could move suddenly. If the hurt if you are not careful. See Jump vehicle moves, you or others could be the original battery label when a new 0 battery is needed. See Engine Compartment Starting - North America 253 for tips on injured. Overview 0 205 for battery location. working around a battery without getting hurt. 1. Before starting this check, be sure there { Warning is enough room around the vehicle. Infrequent Usage: Remove the black, WARNING: Battery posts, terminals, and 2. Apply both the parking brake and the negative (−) cable from the battery to keep regular brake. related accessories contain lead and lead the battery from running down. compounds, chemicals known to the Do not use the accelerator pedal, and be Extended Storage: Remove the black, State of California to cause cancer and ready to turn off the engine immediately negative (−) cable from the battery or use a if it starts. birth defects or other reproductive harm. battery trickle charger. Batteries also contain other chemicals 3. Try to start the engine in each gear. The known to the State of California to cause All-Wheel Drive vehicle should start only in P (Park) or cancer. WASH HANDS AFTER HANDLING. N (Neutral). If the vehicle starts in any For more information go to Transfer Case other position, contact your dealer for service. www.P65Warnings.ca.gov/ Under normal driving conditions, transfer passenger-vehicle. case fluid does not require maintenance unless there is a fluid leak or unusual noise. See California Proposition 65 Warning 0 202 If required, have the transfer case serviced and the back cover. by your dealer. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

220 Vehicle Care Automatic Transmission Shift Lock Park Brake and P (Park) Wiper Blade Replacement Control Function Check Mechanism Check Windshield wiper blades should be replaced periodically. See Maintenance Schedule { Warning { Warning 0 267. When you are doing this inspection, the When you are doing this check, the Replacement blades come in different types vehicle could move suddenly. If the vehicle could begin to move. You or and are removed in different ways. For vehicle moves, you or others could be others could be injured and property proper type and length, see Maintenance injured. could be damaged. Make sure there is Replacement Parts 0 276. room in front of the vehicle in case it 1. Before starting this check, be sure there begins to roll. Be ready to apply the Caution is enough room around the vehicle. regular brake at once should the vehicle Allowing the wiper arm to touch the It should be parked on a level surface. begin to move. windshield when no wiper blade is 2. Apply the parking brake. Be ready to installed could damage the windshield. apply the regular brake immediately if Park on a fairly steep hill, with the vehicle Any damage that occurs would not be the vehicle begins to move. facing downhill. Keeping your foot on the covered by the vehicle warranty. Do not 3. With the engine off, turn the ignition on, regular brake, set the parking brake. allow the wiper arm to touch the but do not start the engine. Without . To check the parking brake's holding windshield. applying the regular brake, try to move ability: With the engine running and the the shift lever out of P (Park) with transmission in N (Neutral), slowly remove Front Wiper Blade Replacement foot pressure from the regular brake normal effort. If the shift lever moves To replace the front wiper blades: out of P (Park), contact your dealer for pedal. Do this until the vehicle is held by service. the parking brake only. 1. Lift the wiper arm from the windshield . To check the P (Park) mechanism's holding until no further movement is possible. ability: With the engine running, shift to P (Park). Then release the parking brake followed by the regular brake. Contact your dealer if service is required. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 221 Rear Wiper Blade Replacement The rear wiper blade and wiper arm have a cover for protection. The cover must be removed before the wiper blade can be replaced. To remove the cover:

2. Push the release lever (2) to disengage the hook and push the wiper arm (1) out of the blade assembly (3). 2. Press the release button on the top side 3. Push the new blade assembly securely of the wiper and pull the wiper blade 1. Slide a plastic tool under the cover and on the wiper arm until the release lever out of the end of the wiper arm. push upward to unsnap. clicks into place. 3. Install the wiper blade connector by 2. Slide the cover toward the wiper blade 4. Replace the wiper cover. sliding into the end of the wiper arm tip to unhook it from the blade Windshield Replacement until the button on the wiper blade clicks assembly. into place with the wiper arm. 3. Remove the cover. Driver Assistance Systems 4. Place the wiper arm with the wiper 4. After wiper blade replacement, ensure blade in place back on the windshield. When a windshield replacement is needed that the cover hook slides into the slot and the vehicle is equipped with a Caution in the blade assembly. front-looking camera sensor for the Driver 5. Snap the cover down to secure. Assistance Systems, the windshield must be Damage may occur if the wiper blades installed according to GM specifications for are not in contact with the windshield To replace the wiper blade: these systems to work properly. If it is not, before turning on the wiper system. 1. Lift the wiper arm away from the there may be unexpected behavior and/or windshield. messages from these systems. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

222 Vehicle Care

Acoustic Windshield Caution The vehicle is equipped with an acoustic Do not apply tape or hang any objects windshield. If the windshield needs to be from gas struts. Also do not push down replaced, be sure to get an acoustic or pull on gas struts. This may cause windshield so you will continue to have the damage to the vehicle. benefits an acoustic windshield can provide. Gas Strut(s) See Maintenance Schedule 0 267. This vehicle is equipped with gas strut(s) to provide assistance in lifting and holding open the hood/trunk/liftgate system in full open position. Trunk { Warning If the gas struts that hold open the hood, trunk, and/or liftgate fail, you or others could be seriously injured. Take the vehicle to your dealer for service immediately. Visually inspect the gas struts for signs of wear, cracks, or other Hood damage periodically. Check to make sure the hood/trunk/liftgate is held open with enough force. If struts are failing to hold the hood/trunk/liftgate, do not operate. Have the vehicle serviced. Liftgate Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 223 Headlamp Aiming Halogen Bulbs Front Headlamp Aiming { Warning Headlamp aim has been preset and should Halogen bulbs have pressurized gas inside need no further adjustment. and can burst if you drop or scratch the If the vehicle is damaged in a crash, the bulb. You or others could be injured. Be headlamp aim may be affected. sure to read and follow the instructions If adjustment to the headlamps is necessary, on the bulb package. see your dealer. LED Lighting Bulb Replacement This vehicle has several LED lamps. For Passenger Side Shown, Driver Side Similar For the proper type of replacement bulbs, replacement of any LED lighting assembly, or any bulb changing procedure not listed in contact your dealer. 1. High-Beam Headlamp this section, contact your dealer. Headlamps, Front Turn Signal and 2. Low-Beam Headlamp Caution Parking Lamps High-Beam Headlamp/Low-Beam Do not replace incandescent bulbs with Headlamp Assembly Headlamp aftermarket LED replacement bulbs. This 1. Open the hood. See Hood 0 203. can cause damage to the vehicle electrical The vehicle has halogen high-beam and low-beam headlamps, an LED turn signal For the driver side, remove the system. lamp, Daytime Running Lamps (DRL), and a windshield washer bottle filler neck by sidemarker lamp on the headlamp assembly. firmly pulling it straight out. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

224 Vehicle Care 4. Disconnect the wiring harness connector Driver Side from the bulb. 5. Install the new bulb in the headlamp assembly by turning clockwise. 6. Reconnect the wiring harness connector. 7. Install the headlamp bulb access cover. For the driver side, reinstall the windshield washer bottle filler neck by 1. Remove the cover and screws attaching firmly pushing it straight into the bottle. the panel to the vehicle interior. Remove Ensure that the filler neck clip engages the panel. into the engine compartment fuse block 2. Remove the headlamp bulb access cover. retainer. 3. Turn the bulb counterclockwise and pull Taillamps, Turn Signal, straight back. Sidemarker, Stoplamps, and Back-Up Lamps Taillamp Assembly The vehicle has halogen turn signal lamps and back-up lamps, LED tail/stoplamps, and a sidemarker lamp on the taillamp assembly. 2. Remove the cover. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 225 Passenger Side License Plate Lamp

Driver Side Shown, Passenger Side Similar 1. Remove the storage door. Lamp Assembly 1. Turn Signal Lamp 2. Back-Up Lamp 1. Remove the bulb holder. 2. Remove and replace the bulb. 3. Put the bulb holder into the taillamp assembly and tighten. 4. Close the covers.

2. Remove the cover. Bulb Assembly Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

226 Vehicle Care To replace one of these bulbs: When the current electrical load is too Although the circuit is protected from 1. Push the left end of the lamp assembly heavy, the circuit breaker opens and closes, electrical overload, overload due to heavy toward the right. protecting the circuit until the current load snow or ice may cause wiper linkage returns to normal or the problem is fixed. damage. Always clear ice and heavy snow 2. Turn the lamp assembly down to This greatly reduces the chance of circuit from the windshield before using the remove it. overload and fire caused by electrical windshield wipers. 3. Turn the bulb socket (1) counterclockwise problems. to remove it from the lamp assembly (3). If the overload is caused by an electrical Fuses and circuit breakers protect power problem and not snow or ice, be sure to get 4. Pull the bulb (2) straight out of the bulb devices in the vehicle. it fixed. socket (1). Replace a bad fuse with a new one of the Fuses and Circuit Breakers 5. Push the replacement bulb straight into identical size and rating. the bulb socket and turn the bulb socket The wiring circuits in the vehicle are If there is a problem on the road and a fuse clockwise to install it into the lamp protected from short circuits by a needs to be replaced, the same amperage assembly. combination of fuses and circuit breakers. fuse can be borrowed. Choose some feature 6. Turn the lamp assembly into the lamp This greatly reduces the chance of damage of the vehicle that is not needed to use and assembly opening engaging the clip side caused by electrical problems. first. replace it as soon as possible. 7. Push on the lamp side opposite the clip Headlamp Wiring { Danger until the lamp assembly snaps into place. An electrical overload may cause the lamps Fuses and circuit breakers are marked to go on and off, or in some cases to with their ampere rating. Do not exceed Electrical System remain off. Have the headlamp wiring the specified amperage rating when checked right away if the lamps go on and replacing fuses and circuit breakers. Use Electrical System Overload off or remain off. of an oversized fuse or circuit breaker can The vehicle has fuses and circuit breakers to Windshield Wipers result in a vehicle fire. You and others protect against an electrical system could be seriously injured or killed. overload. If the wiper motor overheats due to heavy snow or ice, the windshield wipers will stop until the motor cools and will then restart. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 227 Engine Compartment Fuse Block

{ Warning Installation or use of fuses that do not meet GM’s original fuse specifications is dangerous. The fuses could fail, and result in a fire. You or others could be injured or killed, and the vehicle could be damaged. To remove the fuse block cover, squeeze the See Accessories and Modifications 0 202 and clip and lift it up. General Information 0 202. Caution To check a fuse, look at the silver-colored band inside the fuse. If the band is broken Spilling liquid on any electrical or melted, replace the fuse. Be sure to component on the vehicle may damage replace a bad fuse with a new one of the it. Always keep the covers on any identical size and rating. electrical component. Fuses of the same amperage can be temporarily borrowed from another fuse location, if a fuse goes out. Replace the fuse The vehicle may not be equipped with all of as soon as possible. the fuses, relays, and features shown. Mini Fuses Usage 1 Sunroof Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

228 Vehicle Care

Mini Fuses Usage Mini Fuses Usage Mini Fuses Usage 2 Exterior mirror switch/ 15 Fuel system control 29 Engine control module Driver side power module battery powertrain/Ignition 1/ window/Rain sensor 16 – Ignition 2 3 Canister vent solenoid 17 Fuel system control 30 EMS Var 2 4 – module RC/Blow by 31 Left high-beam headlamp 5 Electronic brake control heater 32 Right high-beam module valve 18 Engine control module headlamp 6 Intelligent battery sensor RC/Transmission control 33 Engine control module module RC 7 – battery 19 – 8 Transmission control 34 Horn module 20 – 35 A/C clutch 9 Automatic occupancy 21 Fan relay (auxiliary BEC) 36 – sensing module 22 – 10 Headlamp leveling 23 Ignition coil J-Case Fuses Usage switch/Headlamp leveling 24 Washer pump 1 Electronic brake control motor/Rear vision module pump camera/Interior rearview 25 Automatic headlamp mirror leveling 2 Front wiper 11 Rear wiper 26 EMS Var 1 3 Linear power module blower 12 Rear window defogger 27 – 4 IEC RC 13 Power lumbar switch 28 –/Engine control module powertrain/Ignition 3 5 – 14 Exterior mirror heater 7 – Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 229

J-Case Fuses Usage Auxiliary Fuse Block 8 Cooling fan low – mid 9 Cooling fan – high 10 EVP 11 Starter solenoid

U-Micro Relays Usage 2 – 4 – The vehicle may not be equipped with all of HC-Micro Usage the relays and features shown. Relays To remove the fuse block cover, squeeze the clips and lift it up. Relays Usage 7 Starter 01 Electric vacuum pump 10 – Caution 02 Cooling fan control 1 Spilling liquid on any electrical Mini Relays Usage component on the vehicle may damage 03 Cooling fan control 2 1 Run/Crank it. Always keep the covers on any 04 – electrical component. 3 Cooling fan – mid 5 Powertrain relay 8 Cooling fan – low

HC-Mini Relays Usage 6 Cooling fan – high Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

230 Vehicle Care

Instrument Panel Fuse Block Fuses Usage F2 Body control module 2 F3 Body control module 3 F4 Body control module 4 F5 Body control module 5 F6 Body control module 6 F7 Body control module 7 F8 Body control module 8 F9 Discrete logic ignition switch The instrument panel fuse block is on the F10 Sensing diagnostic underside of the driver side instrument module battery panel. To access the fuses, remove the F11 Data link connector storage compartment. To remove the F12 HVAC module/ICS storage compartment, open the compartment and pull it out. F13 Liftgate relay F14 Central gateway module F15 Lane departure warning F16 – The vehicle may not be equipped with all of F17 – the fuses, relays, and features shown. F18 Park assist module/Side Fuses Usage blind zone alert F1 Body control module 1 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 231

Fuses Usage Fuses Usage Relays Usage F19 Body control module/ F34 Passive entry/Passive RLY04 – Regulated voltage control start RLY05 Logistic mode F20 Clock spring Midi Fuses Usage F21 A/C/Accessory power Rear Compartment Fuse Block outlet MD01 Positive temperature coefficient F22 Auxiliary power outlet/DC center S/B Fuses Usage F23 – S/B01 Passenger power seat F24 – S/B02 – F25 OnStar module S/B03 Front power windows F26 – S/B04 Rear power windows F27 Instrument cluster/ Auxiliary heater/Auxiliary S/B05 Logistic mode relay virtual image display S/B06 Driver power seat F28 – S/B07 – The rear compartment fuse block is behind a F29 Infotainment system S/B08 – cover on the driver side of the rear compartment. To access the fuses, remove F30 – the cover. Relays Usage F31 Instrument cluster The vehicle may not be equipped with all of module battery RLY01 Accessory/Retained the fuses, relays, and features shown. F32 Silver box audio module/ accessory power Navigation RLY02 Liftgate F33 – RLY03 – Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

232 Vehicle Care

Fuses Usage S/B Fuses Usage F3 – S/B4 – F4 – S/B5 – F5 – Relays Usage F6 – RLY01 – F7 – RLY02 – F8 – RLY03 – F9 – RLY04 – F10 – RLY05 – F11 – F12 – Circuit Breakers Usage F13 – CB1 – F14 – F15 – Wheels and Tires F16 – Tires F17 – Every new GM vehicle has high-quality tires made by a leading tire S/B Fuses Usage manufacturer. See the warranty manual Fuses Usage S/B1 – for information regarding the tire F1 Amplifier audio S/B2 – warranty and where to get service. For S/B3 DC/AC inverter module additional information refer to the tire F2 Rear drive control module manufacturer. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 233 Consider installing winter tires on the { Warning Warning (Continued) vehicle if frequent driving on snow or . Poorly maintained and improperly . Replace any tires that have been ice-covered roads is expected. All-season tires used tires are dangerous. damaged by impacts with provide adequate performance for most potholes, curbs, etc. winter driving conditions, but they may not . Overloading the tires can cause offer the same level of traction or overheating as a result of too . Improperly repaired tires can cause performance as winter tires on snow or much flexing. There could be a a crash. Only the dealer or an ice-covered roads. See Winter Tires 0 233. blowout and a serious crash. See authorized tire service center Vehicle Load Limits 0 170. should repair, replace, dismount, Winter Tires . Underinflated tires pose the same and mount the tires. This vehicle was not originally equipped danger as overloaded tires. The . Do not spin the tires in excess of with winter tires. Winter tires are designed for increased traction on snow and resulting crash could cause serious 56 km/h (35 mph) on slippery ice-covered roads. Consider installing winter injury. Check all tires frequently to surfaces such as snow, mud, ice, tires on the vehicle if frequent driving on ice maintain the recommended etc. Excessive spinning may cause or snow covered roads is expected. See your pressure. Tire pressure should be the tires to explode. dealer for details regarding winter tire checked when the tires are cold. availability and proper tire selection. Also, see Buying New Tires 0 244. . Overinflated tires are more likely All-Season Tires to be cut, punctured, or broken by This vehicle may come with all-season tires. With winter tires, there may be decreased a sudden impact — such as when These tires are designed to provide good dry road traction, increased road noise, and hitting a pothole. Keep tires at the overall performance on most road surfaces shorter tread life. After changing to winter recommended pressure. and weather conditions. Original equipment tires, be alert for changes in vehicle tires designed to GM's specific tire handling and braking. . Worn or old tires can cause a performance criteria have a TPC specification If using winter tires: crash. If the tread is badly worn, code molded onto the sidewall. Original . Use tires of the same brand and tread equipment all-season tires can be identified replace them. type on all four wheel positions. (Continued) by the last two characters of this TPC code, which will be “MS.” Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

234 Vehicle Care . Use only radial ply tires of the same size, (1) Tire Size : The tire size is a 4-digit DOT date of 0320. Week 01 is load range, and speed rating as the combination of letters and numbers the first full week (Sunday through original equipment tires. used to define a particular tire's width, Saturday) of each year. Winter tires with the same speed rating as height, aspect ratio, construction type, (4) Tire Identification Number (TIN) : the original equipment tires may not be and service description. See the “Tire The letters and numbers following the available for H, V, W, Y, and ZR speed rated Size” illustration in this section. tires. If winter tires with a lower speed DOT (Department of Transportation) rating are chosen, never exceed the tire's (2) TPC Spec (Tire Performance Criteria code are the Tire Identification Number maximum speed capability. Specification) : Original equipment tires (TIN). The TIN shows the manufacturer designed to GM's specific tire and plant code, tire size, and date the Tire Sidewall Labeling performance criteria have a TPC tire was manufactured. The TIN is Useful information about a tire is specification code molded onto the molded onto both sides of the tire, molded into its sidewall. The examples sidewall. GM's TPC specifications meet although only one side may have the show a typical passenger vehicle tire or exceed all federal safety guidelines. date of manufacture. and a compact spare tire sidewall. (3) DOT (Department of (5) Tire Ply Material : The type of cord Transportation) : The Department of and number of plies in the sidewall and Transportation (DOT) code indicates that under the tread. the tire is in compliance with the U.S. (6) Uniform Tire Quality Grading Department of Transportation Motor (UTQG) : Tire manufacturers are Vehicle Safety Standards. required to grade tires based on three DOT Tire Date of Manufacture : The last performance factors: tread wear, four digits of the TIN indicate the tire traction, and temperature resistance. manufactured date. The first two digits For more information see Uniform Tire represent the week and the last two Quality Grading 0 245. digits, the year. For example, the third week of the year 2020 would have a Passenger (P-Metric) Tire Example Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 235 (7) Maximum Cold Inflation Load has a compact spare tire, see Compact and service description. The letter “T” as Limit : Maximum load that can be Spare Tire 0 252 and the first character in the tire size means carried and the maximum pressure If a Tire Goes Flat 0 248. the tire is for temporary use only. needed to support that load. (3) Tire Identification Number (TIN) : (7) TPC Spec (Tire Performance Criteria The letters and numbers following the Specification) : Original equipment tires DOT (Department of Transportation) designed to GM's specific tire code are the Tire Identification Number performance criteria have a TPC (TIN). The TIN shows the manufacturer specification code molded onto the and plant code, tire size, and date the sidewall. GM's TPC specifications meet tire was manufactured. The TIN is or exceed all federal safety guidelines. molded onto both sides of the tire, although only one side may have the Tire Designations date of manufacture. Tire Size (4) Maximum Cold Inflation Load The example shows a typical passenger Limit : Maximum load that can be vehicle tire size. Compact Spare Tire Example carried and the maximum pressure (1) Tire Ply Material : The type of cord needed to support that load. and number of plies in the sidewall and (5) Tire Inflation : The temporary use under the tread. tire or compact spare tire should be (2) Temporary Use Only : The compact inflated to 420 kPa (60 psi). For more information on tire pressure and spare tire or temporary use tire should 0 not be driven at speeds over 80 km/h inflation see Tire Pressure 238. Passenger (P-Metric) Tire (50 mph). The compact spare tire is for (6) Tire Size : A combination of letters (1) Passenger (P-Metric) Tire : The emergency use when a regular road tire and numbers define a tire's width, United States version of a metric tire has lost air and gone flat. If the vehicle height, aspect ratio, construction type, sizing system. The letter "P" as the first character in the tire size means a Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

236 Vehicle Care passenger vehicle tire engineered to tire is certified to carry. The speed Bias Ply Tire : A pneumatic tire in which standards set by the U.S. Tire and Rim rating is the maximum speed a tire is the plies are laid at alternate angles Association. certified to carry a load. less than 90 degrees to the centerline of the tread. (2) Tire Width : The 3-digit number Tire Terminology and Definitions indicates the tire section width in Cold Tire Pressure : The amount of air millimeters from sidewall to sidewall. Air Pressure : The amount of air inside pressure in a tire, measured in kPa the tire pressing outward on each (kilopascal) or psi (pounds per square (3) Aspect Ratio : A 2-digit number that square inch of the tire. Air pressure is indicates the tire height-to-width inch) before a tire has built up heat expressed in kPa (kilopascal) or psi from driving. See Tire Pressure 0 238. measurements. For example, if the tire (pounds per square inch). size aspect ratio is 75, as shown in Curb Weight : The weight of a motor item (3) of the illustration, it would Accessory Weight : The combined vehicle with standard and optional mean that the tire's sidewall is weight of optional accessories. Some equipment including the maximum 75 percent as high as it is wide. examples of optional accessories are capacity of fuel, oil, and coolant, but automatic transmission, power without passengers and cargo. (4) Construction Code : A letter code is windows, power seats, and air used to indicate the type of ply conditioning. DOT Markings : A code molded into the construction in the tire. The letter "R" sidewall of a tire signifying that the tire means radial ply construction; the letter Aspect Ratio : The relationship of a is in compliance with the U.S. "D" means diagonal or bias ply tire's height to its width. Department of Transportation (DOT) construction. Belt : A rubber coated layer of cords Motor Vehicle Safety Standards. The (5) Rim Diameter : Diameter of the between the plies and the tread. Cords DOT code includes the Tire Identification wheel in inches. may be made from steel or other Number (TIN), an alphanumeric reinforcing materials. designator which can also identify the (6) Service Description : These tire manufacturer, production plant, Bead : The tire bead contains steel characters represent the load index and brand, and date of production. speed rating of the tire. The load index wires wrapped by steel cords that hold represents the load carrying capacity a the tire onto the rim. GVWR : Gross Vehicle Weight Rating. See Vehicle Load Limits 0 170. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 237 GAWR FRT : Gross Axle Weight Rating Maximum Loaded Vehicle Weight : The Recommended Inflation Pressure : for the front axle. See Vehicle Load sum of curb weight, accessory weight, Vehicle manufacturer's recommended Limits 0 170. vehicle capacity weight, and production tire inflation pressure as shown on the options weight. tire placard. See Tire Pressure 0 238 and GAWR RR : Gross Axle Weight Rating 0 for the rear axle. See Vehicle Load Normal Occupant Weight : The number Vehicle Load Limits 170. Limits 0 170. of occupants a vehicle is designed to Radial Ply Tire : A pneumatic tire in seat multiplied by 68 kg (150 lb). See which the ply cords that extend to the Intended Outboard Sidewall : The side 0 of an asymmetrical tire that must Vehicle Load Limits 170. beads are laid at 90 degrees to the always face outward when mounted on Occupant Distribution : Designated centerline of the tread. a vehicle. seating positions. Rim : A metal support for a tire and Kilopascal (kPa) : The metric unit for air Outward Facing Sidewall : The side of upon which the tire beads are seated. pressure. an asymmetrical tire that has a Sidewall : The portion of a tire between Light Truck (LT-Metric) Tire : A tire used particular side that faces outward when the tread and the bead. on light duty trucks and some mounted on a vehicle. The side of the Speed Rating : An alphanumeric code multipurpose passenger vehicles. tire that contains a whitewall, bears assigned to a tire indicating the white lettering, or bears manufacturer, Load Index : An assigned number maximum speed at which a tire can brand, and/or model name molding operate. ranging from 1 to 279 that corresponds that is higher or deeper than the same to the load carrying capacity of a tire. moldings on the other sidewall of Traction : The friction between the tire Maximum Inflation Pressure : The the tire. and the road surface. The amount of grip provided. maximum air pressure to which a cold Passenger (P-Metric) Tire : A tire used tire can be inflated. The maximum air on passenger cars and some light duty Tread : The portion of a tire that comes pressure is molded onto the sidewall. trucks and multipurpose vehicles. into contact with the road. Maximum Load Rating : The load rating for a tire at the maximum permissible inflation pressure for that tire. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

238 Vehicle Care Treadwear Indicators : Narrow bands, equipment tire size and recommended Warning (Continued) sometimes called wear bars, that show inflation pressure. See “Tire and Loading across the tread of a tire when only Information Label” under Vehicle Load . Rough ride. 1.6 mm (1/16 in) of tread remains. See Limits 0 170. . Needless damage from road When It Is Time for New Tires 0 243. Tire Pressure hazards. UTQGS (Uniform Tire Quality Grading The Tire and Loading Information label Standards) : A tire information system Tires need the correct amount of air that provides consumers with ratings pressure to operate effectively. on the vehicle indicates the original for a tire's traction, temperature, and equipment tires and the correct cold treadwear. Ratings are determined by { Warning tire inflation pressures. The tire manufacturers using government Neither tire underinflation nor recommended pressure is the minimum testing procedures. The ratings are overinflation is good. Underinflated air pressure needed to support the vehicle's maximum load carrying molded into the sidewall of the tire. tires, or tires that do not have 0 See Uniform Tire Quality Grading 0 245. enough air, can result in: capacity. See Vehicle Load Limits 170. How the vehicle is loaded affects Vehicle Capacity Weight : The number . Tire overloading and overheating, of designated seating positions which could lead to a blowout. vehicle handling and ride comfort. Never load the vehicle with more multiplied by 68 kg (150 lb) plus the . Premature or irregular wear. rated cargo load. See Vehicle Load weight than it was designed to carry. . Poor handling. Limits 0 170. When to Check . Reduced fuel economy. Vehicle Maximum Load on the Tire : Check the pressure of the tires once a Load on an individual tire due to curb Overinflated tires, or tires that have month or more. Do not forget the weight, accessory weight, occupant too much air, can result in: compact spare, if the vehicle has one. weight, and cargo weight. . Unusual wear. The compact spare cold tire pressure Vehicle Placard : A label permanently . Poor handling. should be at 420 kPa (60 psi). See 0 attached to a vehicle showing the (Continued) Compact Spare Tire 252. vehicle capacity weight and the original Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 239 How to Check Put the valve caps back on the valve As an added safety feature, your vehicle has stems to keep out dirt and moisture. been equipped with a tire pressure Use a good quality pocket-type gauge monitoring system (TPMS) that illuminates a to check tire pressure. Proper tire Use only valve caps designed for the vehicle by GM. TPMS sensors could be low tire pressure telltale when one or more inflation cannot be determined by of your tires is significantly under-inflated. looking at the tire. Check the tire damaged and would not be covered by the vehicle warranty. Accordingly, when the low tire pressure inflation pressure when the tires are telltale illuminates, you should stop and cold, meaning the vehicle has not been Tire Pressure Monitor System check your tires as soon as possible, and driven for at least three hours or no inflate them to the proper pressure. Driving more than 1.6 km (1 mi). The Tire Pressure Monitor System (TPMS) on a significantly under-inflated tire causes uses radio and sensor technology to check Remove the valve cap from the tire the tire to overheat and can lead to tire tire pressure levels. The TPMS sensors failure. Under-inflation also reduces fuel valve stem. Press the tire gauge firmly monitor the air pressure in your tires and efficiency and tire tread life, and may affect onto the valve to get a pressure transmit tire pressure readings to a receiver the vehicle's handling and stopping ability. measurement. If the cold tire inflation located in the vehicle. Please note that the TPMS is not a pressure matches the recommended Each tire, including the spare (if provided), substitute for proper tire maintenance, and pressure on the Tire and Loading should be checked monthly when cold and it is the driver's responsibility to maintain Information label, no further adjustment inflated to the inflation pressure correct tire pressure, even if under-inflation is necessary. If the inflation pressure is recommended by the vehicle manufacturer has not reached the level to trigger low, add air until the recommended on the vehicle placard or tire inflation illumination of the TPMS low tire pressure pressure is reached. If the inflation pressure label. (If your vehicle has tires of a telltale. different size than the size indicated on the pressure is high, press on the metal vehicle placard or tire inflation pressure Your vehicle has also been equipped with a stem in the center of the tire valve to label, you should determine the proper tire TPMS malfunction indicator to indicate when release air. inflation pressure for those tires.) the system is not operating properly. The Recheck the tire pressure with the tire TPMS malfunction indicator is combined with the low tire pressure telltale. When the gauge. system detects a malfunction, the telltale will flash for approximately one minute and then remain continuously illuminated. This Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

240 Vehicle Care sequence will continue upon subsequent the air pressure in the tires and transmit the The low tire pressure warning light may vehicle start-ups as long as the malfunction tire pressure readings to a receiver located come on in cool weather when the vehicle is exists. in the vehicle. first started, and then turn off as the vehicle When the malfunction indicator is is driven. This could be an early indicator illuminated, the system may not be able to that the air pressure is getting low and detect or signal low tire pressure as needs to be inflated to the proper pressure. intended. TPMS malfunctions may occur for A Tire and Loading Information label shows a variety of reasons, including the the size of the original equipment tires and installation of replacement or alternate tires the correct inflation pressure for the tires or wheels on the vehicle that prevent the when they are cold. See Vehicle Load Limits When a low tire pressure condition is TPMS from functioning properly. Always 0 170, for an example of the Tire and detected, the TPMS illuminates the low tire check the TPMS malfunction telltale after Loading Information label and its location. pressure warning light located on the replacing one or more tires or wheels on Also see Tire Pressure 0 238. instrument cluster. If the warning light your vehicle to ensure that the replacement comes on, stop as soon as possible and The TPMS can warn about a low tire or alternate tires and wheels allow the inflate the tires to the recommended pressure condition, but it does not replace TPMS to continue to function properly. pressure shown on the Tire and Loading normal tire maintenance. See Tire Inspection See Tire Pressure Monitor Operation 0 240. Information label. See Vehicle Load Limits 0 242, Tire Rotation 0 242, and Tires 0 232. 0 0 170. See Radio Frequency Statement 290. Caution A message to check the pressure in a Tire Pressure Monitor Operation specific tire may display in the Driver Tire sealant materials are not all the same. A non-approved tire sealant could This vehicle may have a Tire Pressure Information Center (DIC). The low tire Monitor System (TPMS). The TPMS is pressure warning light and the DIC warning damage the TPMS sensors. TPMS sensor designed to warn the driver when a low tire message, if equipped, come on at each damage caused by using an incorrect tire pressure condition exists. TPMS sensors are ignition cycle until the tires are inflated to sealant is not covered by the vehicle mounted onto each tire and wheel the correct inflation pressure. Using the DIC, warranty. Always use only the GM assembly, excluding the spare tire and it may be possible to view the tire pressure approved tire sealant available through wheel assembly. The TPMS sensors monitor levels. For additional information and details your dealer or included in the vehicle. about the DIC operation and displays, see Driver Information Center (DIC) 0 86. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 241 TPMS Malfunction Light and Message completing the sensor matching process. position after rotating the vehicle’s tires or See "TPMS Sensor Matching Process" later replacing one or more of the TPMS sensors. The TPMS will not function properly if one in this section. Also, the TPMS sensor matching process or more of the TPMS sensors are missing or should be performed after replacing a spare inoperable. When the system detects a . One or more TPMS sensors are missing or tire with a road tire containing the TPMS malfunction, the low tire pressure warning damaged. The malfunction light and the sensor. The malfunction light and the DIC light, defined above, flashes for about DIC message, if equipped, should go off message, if equipped, should go off at the one minute and then stays on for the when the TPMS sensors are installed and next ignition cycle. The sensors are matched remainder of the ignition cycle. A DIC the sensor matching process is performed to the tire/wheel positions, using a TPMS warning message may also display. The successfully. See your dealer for service. relearn tool, in the following order: driver malfunction light and DIC warning message, . Replacement tires or wheels do not match side front tire, passenger side front tire, if equipped, come on at each ignition cycle the original equipment tires or wheels. passenger side rear tire, and driver side rear. until the problem is corrected. Some of the Tires and wheels other than those See your dealer for service or to purchase a conditions that can cause these to come recommended could prevent the TPMS relearn tool. A TPMS relearn tool can also be on are: from functioning properly. See Buying New Tires 0 244. purchased. See Tire Pressure Monitor Sensor . One of the road tires has been replaced Activation Tool at with the spare tire. The spare tire does . Operating electronic devices or being near www.gmtoolsandequipment.com or call not have a TPMS sensor. The malfunction facilities using radio wave frequencies 1-800-GM TOOLS (1-800-468-6657). light and the DIC message, if equipped, similar to the TPMS could cause the TPMS should go off after the road tire is sensors to malfunction. There are two minutes to match the first replaced and the sensor matching process tire/wheel position, and five minutes overall If the TPMS is not functioning properly, it to match all four tire/wheel positions. If it is performed successfully. See "TPMS cannot detect or signal a low tire pressure Sensor Matching Process" later in this takes longer, the matching process stops condition. See your dealer for service if the and must be restarted. section. TPMS malfunction light and DIC message, . The TPMS sensor matching process was if equipped, come on and stay on. The TPMS sensor matching process is: not done or not completed successfully 1. Set the parking brake. after rotating the tires. The malfunction TPMS Sensor Matching Process 2. Place the vehicle in Service Mode. See light and the DIC message, if equipped, Each TPMS sensor has a unique Ignition Positions 0 174. should go off after successfully identification code. The identification code needs to be matched to a new tire/wheel Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

242 Vehicle Care 3. Use the MENU button to select the 11. Proceed to the driver side rear tire, and . The tire has a bump, bulge, or split. Vehicle Information Menu (Menu 2) in repeat the procedure in Step 8. The horn . The tire has a puncture, cut, or other the Driver Information Center (DIC). sounds two times to indicate the sensor damage that cannot be repaired well 4. Use the thumbwheel (or up and down identification code has been matched to the driver side rear tire, and the TPMS because of the size or location of the arrows) to scroll to the Tire Pressure damage. Menu Item screen. sensor matching process is no longer active. The TIRE LEARN or TIRE LEARNING 5. Press and hold the SET/CLR button to ACTIVE message on the DIC display Tire Rotation begin the sensor matching process. screen goes off. Tires should be rotated every 12 000 km A message requesting acceptance of the 12. Turn the vehicle off. (7,500 mi). See Maintenance Schedule process may display. 13. Set all four tires to the recommended air 0 267. 6. If requested, press the SET/CLR button pressure level as indicated on the Tire Tires are rotated to achieve a more again to confirm the selection. and Loading Information label. The horn sounds twice to signal the uniform wear for all tires. The first receiver is in relearn mode and the TIRE Tire Inspection rotation is the most important. LEARN or TIRE LEARNING ACTIVE message Anytime unusual wear is noticed, rotate displays on the DIC screen. We recommend that the tires, including the spare tire, if the vehicle has one, be the tires as soon as possible, check for 7. Start with the driver side front tire. inspected for signs of wear or damage proper tire inflation pressure, and check 8. Place the relearn tool against the tire at least once a month. for damaged tires or wheels. If the sidewall, near the valve stem. Then press unusual wear continues after the the button to activate the TPMS sensor. Replace the tire if: rotation, check the wheel alignment. A horn chirp confirms that the sensor . The indicators at three or more See When It Is Time for New Tires 0 243 identification code has been matched to places around the tire can be seen. and this tire and wheel position. . There is cord or fabric showing Wheel Replacement 0 247. 9. Proceed to the passenger side front tire, through the tire's rubber. and repeat the procedure in Step 8. . The tread or sidewall is cracked, cut, 10. Proceed to the passenger side rear tire, and repeat the procedure in Step 8. or snagged deep enough to show cord or fabric. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 243 Check that all wheel nuts are properly tightened. See “Wheel Nut Torque” { Warning under Capacities and Specifications Do not apply grease to the wheel 0 280, and “Removing the Flat Tire and mounting surface, wheel conical Installing the Spare Tire” under Tire seats, or the wheel nuts or bolts. Changing 0 249. Grease applied to these areas could cause a wheel to become loose or { Warning come off, resulting in a crash. Rust or dirt on a wheel, or on the parts to which it is fastened, can When It Is Time for New Tires cause wheel nuts to become loose Factors, such as maintenance, temperatures, Use this rotation pattern when rotating over time. The wheel could come off driving speeds, vehicle loading, and road the tires. and cause a crash. When changing a conditions affect the wear rate of the tires. wheel, remove any rust or dirt from Do not include the compact spare tire places where the wheel attaches to in the tire rotation. the vehicle. In an emergency, a cloth Adjust the front and rear tires to the or paper towel can be used; however, recommended inflation pressure on the use a scraper or wire brush later to Tire and Loading Information label after remove all rust or dirt. the tires have been rotated. See Tire Pressure 0 238 and Lightly coat the inner diameter of the Vehicle Load Limits 0 170. wheel hub opening with wheel bearing grease after a wheel change or tire Reset the Tire Pressure Monitor System. rotation to prevent corrosion or rust See Tire Pressure Monitor Operation 0 buildup. 240. Treadwear indicators are one way to tell when it is time for new tires. Treadwear indicators appear when the tires have only Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

244 Vehicle Care 1.6 mm (1/16 in) or less of tread remaining. aging. This area should be free of grease, TPC Spec number is molded onto the See Tire Inspection 0 242 and gasoline, or other substances that can tire's sidewall near the tire size. If the Tire Rotation 0 242 for additional deteriorate rubber. tires have an all-season tread design, information. Parking for an extended period can cause the TPC Spec number will be followed The rubber in tires ages over time. This also flat spots on the tires that may result in by MS for mud and snow. See Tire applies to the spare tire, if the vehicle has vibrations while driving. When storing a Sidewall Labeling 0 234 for additional one, even if it is never used. Multiple factors vehicle for at least a month, remove the information. including temperatures, loading conditions, tires or raise the vehicle to reduce the and inflation pressure maintenance affect weight from the tires. GM recommends replacing worn tires in how fast aging takes place. GM recommends complete sets of four. Uniform tread that tires, including the spare if equipped, Buying New Tires depth on all tires will help to maintain be replaced after six years, regardless of GM has developed and matched specific the performance of the vehicle. Braking tread wear. To identify the age of a tire, use and handling performance may be the tire manufacture date, which is the last tires for the vehicle. The original equipment tires installed were designed adversely affected if all the tires are not four digits of the DOT Tire Identification replaced at the same time. If proper Number (TIN) molded into one side of the to meet General Motors Tire tire sidewall. The last four digits of the TIN Performance Criteria Specification (TPC rotation and maintenance have been indicate the tire manufactured date. The Spec) system rating. When replacement done, all four tires should wear out at first two digits represent the week and the tires are needed, GM strongly about the same time. However, if it is last two digits, the year. For example, the recommends buying tires with the same necessary to replace only one axle set third week of the year 2020 would have a TPC Spec rating. of worn tires, place the new tires on 4-digit DOT date of 0320. Week 01 is the the rear axle. See Tire Rotation 0 242. first full week (Sunday through Saturday) of GM's exclusive TPC Spec system each year. considers over a dozen critical { Warning specifications that impact the overall Vehicle Storage performance of the vehicle, including Tires could explode during improper Tires age when stored normally mounted on brake system performance, ride and service. Attempting to mount or a parked vehicle. Park a vehicle that will be handling, traction control, and tire dismount a tire could cause injury or stored for at least a month in a cool, dry, pressure monitoring performance. GM's (Continued) clean area away from direct sunlight to slow Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 245 Winter tires with the same speed rating stability control, or All-Wheel Drive, the Warning (Continued) as the original equipment tires may not performance of these systems can also be death. Only your dealer or authorized be available for H, V, W, Y and ZR affected. tire service center should mount or speed rated tires. Never exceed the dismount the tires. winter tires’ maximum speed capability { Warning when using winter tires with a lower If different sized wheels are used, there speed rating. may not be an acceptable level of { Warning performance and safety if tires not If the vehicle tires must be replaced recommended for those wheels are Mixing tires of different sizes (other with a tire that does not have a TPC than those originally installed on the selected. This increases the chance of a Spec number, make sure they are the crash and serious injury. Only use GM vehicle), brands, tread patterns, same size, load range, speed rating, and or types may cause loss of vehicle specific wheel and tire systems developed construction (radial) as the original for the vehicle, and have them properly control, resulting in a crash or other tires. vehicle damage. Use the correct size, installed by a GM certified technician. The Tire and Loading Information label brand, and type of tire on all wheels. See Buying New Tires 0 244 and indicates the original equipment tires Accessories and Modifications 0 202. on the vehicle. See Vehicle Load Limits { Warning 0 170. Uniform Tire Quality Grading Using bias-ply tires on the vehicle Different Size Tires and Wheels The following information relates to the may cause the wheel rim flanges to system developed by the United States develop cracks after many miles of If wheels or tires are installed that are a National Highway Traffic Safety different size than the original equipment driving. A tire and/or wheel could fail Administration (NHTSA), which grades suddenly and cause a crash. Use only wheels and tires, vehicle performance, including its braking, ride and handling tires by treadwear, traction, and radial-ply tires with the wheels on characteristics, stability, and resistance to temperature performance. This applies the vehicle. rollover may be affected. If the vehicle has only to vehicles sold in the United electronic systems such as antilock brakes, States. The grades are molded on the rollover airbags, traction control, electronic sidewalls of most passenger car tires. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

246 Vehicle Care The Uniform Tire Quality Grading conditions on a specified government Temperature (UTQG) system does not apply to deep test course. For example, a tire graded The temperature grades are A (the tread, winter tires, compact spare tires, 150 would wear one and one-half (1½) highest), B, and C, representing the tires with nominal rim diameters of times as well on the government course tire's resistance to the generation of 10 to 12 inches (25 to 30 cm), or to some as a tire graded 100. The relative heat and its ability to dissipate heat limited-production tires. performance of tires depends upon the when tested under controlled conditions While the tires available on General actual conditions of their use, however, on a specified indoor laboratory test Motors passenger cars and light trucks and may depart significantly from the wheel. Sustained high temperature can may vary with respect to these grades, norm due to variations in driving habits, cause the material of the tire to they must also conform to federal service practices and differences in road degenerate and reduce tire life, and safety requirements and additional characteristics and climate. excessive temperature can lead to General Motors Tire Performance Traction sudden tire failure. The grade C Criteria (TPC) standards. corresponds to a level of performance The traction grades, from highest to which all passenger car tires must meet Quality grades can be found where lowest, are AA, A, B, and C. Those under the Federal Motor Safety applicable on the tire sidewall between grades represent the tire's ability to Standard No. 109. Grades B and A tread shoulder and maximum section stop on wet pavement as measured represent higher levels of performance width. For example: under controlled conditions on specified on the laboratory test wheel than the government test surfaces of asphalt and Treadwear 200 Traction AA Temperature A minimum required by law. Warning: concrete. A tire marked C may have The temperature grade for this tire is All Passenger Car Tires Must Conform to poor traction performance. Warning: established for a tire that is properly Federal Safety Requirements In Addition The traction grade assigned to this tire inflated and not overloaded. Excessive To These Grades. is based on straight-ahead braking speed, underinflation, or excessive traction tests, and does not include Treadwear loading, either separately or in acceleration, cornering, hydroplaning, The treadwear grade is a comparative combination, can cause heat buildup or peak traction characteristics. rating based on the wear rate of the and possible tire failure. tire when tested under controlled Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 247 Wheel Alignment and Tire Your dealer will know the kind of wheel that Used Replacement Wheels Balance is needed. Each new wheel should have the same { Warning The tires and wheels were aligned and load-carrying capacity, diameter, width, Replacing a wheel with a used one is balanced at the factory to provide the offset, and be mounted the same way as dangerous. How it has been used or how longest tire life and best overall the one it replaces. performance. Adjustments to wheel far it has been driven may be unknown. alignment and tire balancing are not Replace wheels, wheel bolts, wheel nuts, It could fail suddenly and cause a crash. necessary on a regular basis. Consider an or Tire Pressure Monitor System (TPMS) When replacing wheels, use a new GM alignment check if there is unusual tire wear sensors with new GM original equipment original equipment wheel. or the vehicle is significantly pulling to one parts. side or the other. Some slight pull to the Tire Chains left or right, depending on the crown of the { Warning road and/or other road surface variations Using the wrong replacement wheels, { Warning such as troughs or ruts, is normal. If the wheel bolts, or wheel nuts can be Do not use tire chains. There is not vehicle is vibrating when driving on a dangerous. It could affect the braking and smooth road, the tires and wheels may enough clearance. Tire chains used on a handling of the vehicle. Tires can lose air, need to be rebalanced. See your dealer for vehicle without the proper amount of and cause loss of control, causing a crash. proper diagnosis. clearance can cause damage to the Always use the correct wheel, wheel brakes, suspension, or other vehicle parts. Wheel Replacement bolts, and wheel nuts for replacement. The area damaged by the tire chains Replace any wheel that is bent, cracked, could cause loss of control and a crash. or badly rusted or corroded. If wheel nuts Caution Use another type of traction device only keep coming loose, the wheel, wheel bolts, The wrong wheel can also cause if its manufacturer recommends it for the and wheel nuts should be replaced. If the problems with bearing life, brake cooling, vehicle's tire size combination and road wheel leaks air, replace it. Some aluminum speedometer or odometer calibration, conditions. Follow that manufacturer's wheels can be repaired. See your dealer if instructions. To avoid vehicle damage, any of these conditions exist. headlamp aim, bumper height, vehicle ground clearance, and tire or tire chain drive slow and readjust or remove the clearance to the body and chassis. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

248 Vehicle Care the vehicle. It may be very bumpy and Warning (Continued) noisy. Gently brake to a stop, well off the Warning (Continued) traction device if it contacts the vehicle. road, if possible. off the jack. If a jack is provided with the Do not spin the wheels. If traction vehicle, only use it for changing a devices are used, install them on the { Warning flat tire. front tires. Driving on a flat tire will cause permanent damage to the tire. If a tire goes flat, avoid further tire and If a Tire Goes Flat Re-inflating a tire after it has been driven wheel damage by driving slowly to a level place, well off the road, if possible. Turn on on while severely underinflated or flat It is unusual for a tire to blow out while the hazard warning flashers. See Hazard may cause a blowout and a serious crash. driving, especially if the tires are maintained Warning Flashers 0 99. properly. See Tires 0 232. If air goes out of a Never attempt to re-inflate a tire that has tire, it is much more likely to leak out been driven on while severely { Warning slowly. But if there ever is a blowout, here underinflated or flat. Have your dealer or are a few tips about what to expect and an authorized tire service center repair or Changing a tire can be dangerous. The what to do: replace the flat tire as soon as possible. vehicle can slip off the jack and roll over or fall causing injury or death. Find a If a front tire fails, the flat tire creates a level place to change the tire. To help drag that pulls the vehicle toward that side. prevent the vehicle from moving: Take your foot off the accelerator pedal and { Warning grip the steering wheel firmly. Steer to Lifting a vehicle and getting under it to 1. Set the parking brake firmly. maintain lane position, and then gently do maintenance or repairs is dangerous 2. Put an automatic transmission in brake to a stop, well off the road, without the appropriate safety equipment P (Park) or a manual transmission in if possible. and training. If a jack is provided with 1 (First) or R (Reverse). the vehicle, it is designed only for A rear blowout, particularly on a curve, acts 3. Turn off the engine and do not changing a flat tire. If it is used for much like a skid and may require the same restart while the vehicle is raised. correction as used in a skid. Stop pressing anything else, you or others could be the accelerator pedal and steer to straighten badly injured or killed if the vehicle slips 4. Do not allow passengers to remain (Continued) in the vehicle. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 249 Tire Changing 3. Remove the subwoofer assembly on top Warning (Continued) of the spare tire by turning the center 5. Place wheel blocks, if equipped, on Removing the Spare Tire and Tools retainer counterclockwise. both sides of the tire at the opposite The spare tire and tools are located in the 4. Remove the spare tire, jack, and tools corner of the tire being changed. storage compartment in the rear of the and place them near the tire being vehicle. changed. When the vehicle has a flat tire (2), use the following example as a guide to assist in the Removing the Flat Tire and Installing the placement of the wheel blocks (1), Spare Tire if equipped. 1. Do a safety check before proceeding. See If a Tire Goes Flat 0 248.

1. Wheel Block (If Equipped) 1. Center Retainer 2. Flat Tire 2. Subwoofer 3. Wrench The following information explains how to repair or change a tire. 4. Strap 5. Tow Eye (if equipped) 2. Turn the wheel wrench counterclockwise 6. Jack to loosen the wheel nuts. Do not remove To access the spare tire and tools: them yet. 1. Open the liftgate. See Liftgate 0 17. 2. Lift the trim cover. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

250 Vehicle Care 4. Place the hex tube end of the wrench over the hex head of the jack to { Warning attach it. Lifting a vehicle and getting under it to 5. Turn the wheel wrench clockwise until do maintenance or repairs is dangerous the lift head is firmly contacting the without the appropriate safety equipment proper lifting point nearest the flat tire. and training. If a jack is provided with the vehicle, it is designed only for { Warning changing a flat tire. If it is used for Getting under a vehicle when it is lifted anything else, you or others could be on a jack is dangerous. If the vehicle slips badly injured or killed if the vehicle slips off the jack, you could be badly injured off the jack. If a jack is provided with the or killed. Never get under a vehicle when vehicle, only use it for changing a 3. Place the jack at the position marked it is supported only by a jack. flat tire. with a half circle. 6. Turn the wheel wrench clockwise to raise { Warning the vehicle far enough off the ground so there is enough room for the spare tire Raising the vehicle with the jack to fit underneath the wheel well. improperly positioned can damage the 7. Turn the wheel nuts counterclockwise to vehicle and even make the vehicle fall. To remove them. help avoid personal injury and vehicle 8. Remove the flat tire. damage, be sure to fit the jack lift head into the proper location before raising { the vehicle. Warning Rust or dirt on a wheel, or on the parts to which it is fastened, can cause wheel nuts to become loose over time. The wheel could come off (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

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Warning (Continued) { Warning Caution and cause a crash. When changing a Never use oil or grease on bolts or nuts Improperly tightened wheel nuts can lead wheel, remove any rust or dirt from because the nuts might come loose. The to brake pulsation and rotor damage. To places where the wheel attaches to vehicle's wheel could fall off, causing a avoid expensive brake repairs, evenly the vehicle. In an emergency, a cloth crash. tighten the wheel nuts in the proper or paper towel can be used; however, sequence and to the proper torque specification. See Capacities and use a scraper or wire brush later to 11. Reinstall the wheel nuts. Turn each nut clockwise, by hand, until the wheel is Specifications 0 280 for the wheel nut remove all rust or dirt. held against the hub. torque specification. 12. Lower the vehicle by turning the wheel wrench counterclockwise. Lower the jack completely.

{ Warning Wheel nuts that are improperly or incorrectly tightened can cause the wheels to become loose or come off. The wheel nuts should be tightened with a torque wrench to the proper torque specification after replacing. Follow the torque specification supplied by the aftermarket manufacturer when using 9. Remove any rust or dirt from the wheel 13. Tighten the wheel nuts firmly with the accessory locking wheel nuts. See bolts, mounting surfaces, and spare wheel wrench in a crisscross sequence, as Capacities and Specifications 0 280 for wheel. shown. 10. Place the spare tire on the original equipment wheel nut torque wheel-mounting surface. specifications. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

252 Vehicle Care

Caution Compact Spare Tire Wheel covers will not fit on the vehicle's { Warning compact spare. If you try to put a wheel cover on the compact spare, the cover or Driving with more than one compact the spare could be damaged. spare tire at a time could result in loss of braking and handling. This could lead to a Storing a Flat or Spare Tire and Tools crash and you or others could be injured. Use only one compact spare tire at { Warning 5. Route the strap through the wheel, as a time. Storing a jack, a tire, or other equipment shown. If this vehicle has a compact spare tire, it in the passenger compartment of the 6. Attach the other end of the strap to the was fully inflated when new; however, it vehicle could cause injury. In a sudden other cargo tie-down in the rear of the can lose air over time. Check the inflation stop or collision, loose equipment could vehicle. pressure regularly. It should be 420 kPa strike someone. Store all these in the 7. Tighten the strap. (60 psi). proper place. Storing the Compact Spare Tire and Tools Stop as soon as possible and check that the Storing the Flat Tire and Tools Reverse the instructions for removing the spare tire is correctly inflated after being spare tire and tools to store the spare tire. installed on the vehicle. The compact spare 1. Return the jack and tools to their original tire is designed for temporary use only. The storage location. The compact spare tire is for temporary use vehicle will perform differently with the 2. Replace the trim cover. only. Replace the compact spare tire with a spare tire installed and it is recommended full-size tire as soon as you can. See 3. Place the flat tire, lying flat, in the rear that the vehicle speed be limited to 80 km/h Compact Spare Tire 0 252. storage compartment. (50 mph). To conserve the tread of the spare tire, have the standard tire repaired or 4. Attach one end of the strap to a cargo replaced as soon as convenient and return tie-down in the rear of the vehicle. the spare tire to the storage area. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 253 When using a compact spare tire, the AWD Jump Starting (if equipped), ABS, and Traction Control { Warning systems may engage until the spare tire is Jump Starting - North America Batteries can hurt you. They can be recognized by the vehicle, especially on dangerous because: slippery roads. Adjust driving to reduce For more information about the vehicle possible wheel slip. battery, see Battery - North America 0 219. . They contain acid that can burn you. If the battery has run down, try to use . They contain gas that can explode or Caution another vehicle and some jumper cables to ignite. When the compact spare is installed, do start your vehicle. Be sure to use the . They contain enough electricity to not take the vehicle through an following steps to do it safely. burn you. automatic car wash with guide rails. The If you do not follow these steps exactly, compact spare can get caught on the rails { Warning some or all of these things can hurt you. which can damage the tire, wheel, and WARNING: Battery posts, terminals, and other parts of the vehicle. related accessories contain lead and lead compounds, chemicals known to the Caution Do not use the compact spare on other State of California to cause cancer and Ignoring these steps could result in costly vehicles. birth defects or other reproductive harm. damage to the vehicle that would not be Do not mix the compact spare tire or wheel Batteries also contain other chemicals covered by the vehicle warranty. Trying with other wheels or tires. They will not fit. known to the State of California to cause to start the vehicle by pushing or pulling Keep the spare tire and its wheel together. cancer. WASH HANDS AFTER HANDLING. it will not work, and it could damage the Caution For more information go to vehicle. www.P65Warnings.ca.gov/ Tire chains will not fit the compact spare. passenger-vehicle. Using them can damage the vehicle and the chains. Do not use tire chains on the See California Proposition 65 Warning 0 202 compact spare. and the back cover. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

254 Vehicle Care

The jump start negative terminal (3) and Caution positive terminal (4) are on the battery of the vehicle providing the jump start. If any accessories are left on or plugged in during the jump starting procedure, The positive jump start connection for the discharged battery is under a trim cover. they could be damaged. The repairs Open the cover to expose the terminal. would not be covered by the vehicle warranty. Whenever possible, turn off or 1. Check the other vehicle. It must have a unplug all accessories on either vehicle 12-volt battery with a negative ground when jump starting. system. Caution 4. Turn the ignition off. Turn off all lights and accessories in both vehicles, except If the other vehicle does not have a the hazard warning flashers if needed. 1. Discharged Battery Negative Grounding 12-volt system with a negative ground, Point both vehicles can be damaged. Only use { Warning 2. Discharged Battery Positive Terminal a vehicle that has a 12-volt system with a An electric fan can start up even when negative ground for jump starting. 3. Good Battery Negative Terminal the engine is not running and can injure 4. Good Battery Positive Terminal 2. Position the two vehicles so that they you. Keep hands, clothing, and tools The jump start negative grounding point (1) are not touching. away from any underhood electric fan. for the discharged battery is the engine block or an engine mounting bolt. Connect 3. Set the parking brake firmly and put the to a spot as far away from the discharged shift lever in P (Park) with an automatic { Warning battery as possible. transmission, or Neutral with a manual transmission. Using a match near a battery can cause The jump start positive terminal (2) on the battery gas to explode. People have been discharged battery is in the engine hurt doing this, and some have been compartment on the driver side of the blinded. Use a flashlight if you need vehicle. more light. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 255 9. Start the engine in the vehicle with the Towing the Vehicle Warning (Continued) good battery and run the engine at idle Battery fluid contains acid that can burn speed for at least four minutes. Caution you. Do not get it on you. If you 10. Try to start the vehicle that had the Incorrectly towing a disabled vehicle may accidentally get it in your eyes or on dead battery. If it will not start after a cause damage. The damage would not be your skin, flush the place with water and few tries, it probably needs service. covered by the vehicle warranty. Do not get medical help immediately. Caution lash or hook to suspension components. Use the proper straps around the tires to If the jumper cables are connected or secure the vehicle. Do not drag a locked { Warning removed in the wrong order, electrical wheel/tire. Use tire skates or dollies shorting may occur and damage the Fans or other moving engine parts can under any locked wheel/tire while vehicle. The repairs would not be covered injure you badly. Keep your hands away loading the vehicle. Do not use a sling by the vehicle warranty. Always connect from moving parts once the engine is type lift to tow the vehicle. This could and remove the jumper cables in the running. damage the vehicle. correct order, making sure that the cables 5. Connect one end of the red positive (+) do not touch each other or other metal. cable to the positive (+) terminal on the Caution discharged battery. Jumper Cable Removal Improper use of the tow eye can damage 6. Connect the other end of the red Reverse the sequence exactly when the vehicle. If equipped, use the tow eye positive (+) cable to the positive (+) removing the jumper cables. to load a disabled vehicle onto a flatbed terminal of the good battery. After starting the disabled vehicle and tow truck from a flat road surface, or to 7. Connect one end of the black removing the jumper cables, allow it to idle move the vehicle a short distance. Use negative (–) cable to the negative (–) for several minutes. caution and low speeds. The transmission terminal of the good battery. must be in (N) Neutral when moving the 8. Connect the other end of the black vehicle. negative (–) cable to the negative (–) grounding point for the discharged battery. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

256 Vehicle Care

GM recommends a flatbed tow truck to Caution transport a disabled vehicle. Use ramps to help reduce approach angles, if necessary. Improper use of the tow eye can damage A towed vehicle should have its drive wheels the vehicle. If equipped, use the tow eye off the ground. Contact Roadside Assistance to load a disabled vehicle onto a flatbed or a professional towing service if the tow truck from a flat road surface, or to disabled vehicle must be towed. move the vehicle a short distance. Use Front Attachment Point caution and low speeds. The transmission must be in (N) Neutral when moving the vehicle.

Front Tow Eye Install the tow eye into the socket by turning it clockwise until it stops. When the tow eye is removed, reinstall the cover with the notch in the original position. Recreational Vehicle Towing Recreational vehicle towing means towing the vehicle behind another vehicle, such as behind a motor home. The two most The vehicle is equipped with a specific common types of recreational vehicle attachment point to be used by the towing towing are known as dinghy towing and provider. This point may be used to pull the dolly towing. Dinghy towing is towing the vehicle from a flat road surface onto the vehicle with all four wheels on the ground. flatbed tow truck. If equipped, carefully open the cover by using the small notch that conceals the tow Dolly towing is towing the vehicle with two eye socket. wheels on the ground and two wheels up on a device known as a dolly. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 257 Here are some important things to consider: Dinghy Towing Dolly Towing (All-Wheel-Drive Vehicles) . Before towing the vehicle, become familiar with the local laws that apply to recreational vehicle towing. These laws may vary by region. . What is the towing capacity of the towing vehicle? Be sure to read the tow vehicle manufacturer's recommendations. . What is the distance that will be traveled? Some vehicles have restrictions on how far and how long they can tow. . Is the proper towing equipment going to be used? See your dealer or trailering professional for additional advice and equipment recommendations. Caution All-wheel-drive vehicles must not be towed with two wheels on the ground. To properly . Is the vehicle ready to be towed? Just as If the vehicle is towed with all four tow these vehicles, they should be placed on preparing the vehicle for a long trip, wheels on the ground, the drivetrain a platform trailer with all four wheels off of make sure the vehicle is prepared to be components could be damaged. The the ground. towed. repairs would not be covered by the vehicle warranty. Do not tow the vehicle Caution with all four wheels on the ground. Use of a shield mounted in front of the vehicle grille could restrict airflow and The vehicle was not designed to be towed cause damage to the transmission. The with all four wheels on the ground. repairs would not be covered by the vehicle warranty. If using a shield, only use one that attaches to the towing vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

258 Vehicle Care

Dolly Towing (Front-Wheel-Drive Towing the Vehicle from the Rear Caution Vehicles Only) Towing the vehicle from the rear could damage it. Also, repairs would not be covered by the vehicle warranty. Never have the vehicle towed from the rear.

Do not tow the vehicle from the rear. Appearance Care Exterior Care Locks Locks are lubricated at the factory. Use a To tow a front-wheel-drive vehicle from the de-icing agent only when absolutely front with two wheels on the ground: necessary, and have the locks greased after 1. Put the front wheels on a dolly. using. See Recommended Fluids and Lubricants 0 275. 2. Move the shift lever to P (Park). 3. Set the parking brake. Washing the Vehicle 4. Clamp the steering wheel in a To preserve the vehicle's finish, wash it straight-ahead position with a clamping often and out of direct sunlight. device designed for towing. Caution 5. Turn the vehicle off. 6. Secure the vehicle to the dolly. Do not use petroleum-based, acidic, or abrasive cleaning agents as they can 7. Release the parking brake. damage the vehicle's paint, metal, (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

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Caution (Continued) Dry the finish with a soft, clean chamois or Finish Care an all-cotton towel to avoid surface Application of aftermarket clearcoat sealant/ or plastic parts. If damage occurs, it scratches and water spotting. would not be covered by the vehicle wax materials is not recommended. Cleaning Underhood Components warranty. Approved cleaning products can If painted surfaces are damaged, see your dealer to have the damage assessed and be obtained from your dealer. Follow all Caution repaired. Foreign materials such as calcium manufacturer directions regarding correct Do not power wash any component chloride and other salts, ice melting agents, product usage, necessary safety road oil and tar, tree sap, bird droppings, precautions, and appropriate disposal of under the hood that has this e symbol. chemicals from industrial chimneys, etc., can any vehicle care product. damage the vehicle's finish if they remain This could cause damage that would not on painted surfaces. Wash the vehicle as be covered by the vehicle warranty. soon as possible. If necessary, use Caution non-abrasive cleaners that are marked safe Avoid using high-pressure washes closer Solvents or aggressive cleaners may harm for painted surfaces to remove foreign than 30 cm (12 in) to the surface of the underhood components. The usages of these matter. chemicals should be avoided. vehicle. Use of power washers exceeding Occasional hand waxing or mild polishing 8 274 kPa (1,200 psi) can result in Recommend water only. should be done to remove residue from the damage or removal of paint and decals. A pressure washer may be used, but care paint finish. See your dealer for approved cleaning products. If using an automatic car wash, follow the must be utilized. The following criteria must car wash instructions. The windshield wiper be followed: Do not apply waxes or polishes to uncoated and rear window wiper, if equipped, must . Water pressure must be kept below plastic, vinyl, rubber, decals, simulated be off. Remove any accessories that may be 14 000 KPa (2,000 PSI). wood, or flat paint as damage can occur. damaged or interfere with the car wash . Water temperature must be below 80 °C Caution equipment. (180 °F). Rinse the vehicle well, before washing and . Spray nozzle with a 40 degree wide angle Machine compounding or aggressive after, to remove all cleaning agents spray pattern or wider must be used. polishing on a basecoat/clearcoat paint finish may damage it. Use only completely. If they are allowed to dry on . Nozzle must be kept at least 30 cm (1 ft) the surface, they could stain. away from all surfaces. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

260 Vehicle Care . Always dilute a concentrated cleaner . Aftermarket appearance caps or covers Caution (Continued) according to the manufacturer’s while the lamps are illuminated, due to non-abrasive waxes and polishes that are instructions. excessive heat generated. made for a basecoat/clearcoat paint finish . Do not use cleaners that are not intended on the vehicle. for automotive use. Caution . Use a nonabrasive wax on the vehicle Failure to clean lamps properly can cause To keep the paint finish looking new, keep after washing to protect and extend the damage to the lamp cover that would the vehicle garaged or covered whenever molding finish. not be covered by the vehicle warranty. possible. Protecting Exterior Bright Metal Moldings Cleaning Exterior Lamps/Lenses, Emblems, Decals, and Stripes Caution Caution Use only lukewarm or cold water, a soft Using wax on low gloss black finish Failure to clean and protect the bright cloth, and a car washing soap to clean stripes can increase the gloss level and metal moldings can result in a hazy exterior lamps, lenses, emblems, decals, and create a non-uniform finish. Clean low white finish or pitting. This damage stripes. Follow instructions under "Washing gloss stripes with soap and water only. would not be covered by the vehicle the Vehicle" previously in this section. warranty. Lamp covers are made of plastic, and some Air Intakes have a UV protective coating. Do not clean Clear debris from the air intakes, between The bright metal moldings on the vehicle or wipe them when dry. the hood and windshield, when washing the are aluminum, chrome, or stainless steel. To vehicle. prevent damage always follow these Do not use any of the following on lamp cleaning instructions: covers: Windshield and Wiper Blades . Abrasive or caustic agents. . Be sure the molding is cool to the touch Clean the outside of the windshield with before applying any cleaning solution. . Washer fluids and other cleaning agents glass cleaner. . Use only approved cleaning solutions for in higher concentrations than suggested Clean rubber blades using a lint-free cloth or aluminum, chrome, or stainless steel. by the manufacturer. paper towel soaked with windshield washer Some cleaners are highly acidic or contain . Solvents, alcohols, fuels, or other harsh fluid or a mild detergent. Wash the alkaline substances and can damage the cleaners. windshield thoroughly when cleaning the moldings. . Ice scrapers or other hard items. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

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blades. Bugs, road grime, sap, and a buildup Caution (Continued) Caution (Continued) of vehicle wash/wax treatments may cause wiper streaking. tire dressing, always wipe off any or brushes. Use only GM approved overspray from all painted surfaces on cleaners. Do not drive the vehicle through Replace the wiper blades if they are worn or damaged. Damage can be caused by the vehicle. an automatic car wash that uses silicon extreme dusty conditions, sand, salt, heat, carbide tire/wheel cleaning brushes. sun, snow, and ice. Wheels and Wheel Trim Damage could occur and the repairs Use a soft, clean cloth with mild soap and would not be covered by the vehicle Weatherstrips water to clean the wheels. After rinsing warranty. Apply weatherstrip lubricant on thoroughly with clean water, dry with a weatherstrips to make them last longer, seal soft, clean towel. A wax may then be Brake System better, and not stick or squeak. Lubricate applied. Visually inspect brake lines and hoses for weatherstrips at least once a year. Hot, dry proper hook-up, binding, leaks, cracks, climates may require more frequent Caution chafing, etc. Inspect disc brake pads for wear application. Black marks from rubber Chrome wheels and chrome wheel trim and rotors for surface condition. Inspect material on painted surfaces can be removed may be damaged if the vehicle is not drum brake linings/shoes for wear or cracks. by rubbing with a clean cloth. See washed after driving on roads that have Inspect all other brake parts. Recommended Fluids and Lubricants 0 275. been sprayed with magnesium chloride or Steering, Suspension, and Chassis calcium chloride. These are used on roads Tires Components for conditions such as dust and ice. Use a stiff brush with tire cleaner to clean Always wash the chrome with soap and Visually inspect steering, suspension, and the tires. water after exposure. chassis components for damaged, loose, or missing parts or signs of wear at least Caution once a year. Using petroleum-based tire dressing Caution Inspect power steering for proper products on the vehicle may damage the To avoid surface damage on wheels and attachment, connections, binding, leaks, paint finish and/or tires. When applying a wheel trim, do not use strong soaps, cracks, chafing, etc. (Continued) chemicals, abrasive polishes, cleaners, (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

262 Vehicle Care Visually check constant velocity joint boots Original manufacturer replacement parts will sunscreen, and insect repellent from all and axle seals for leaks. provide the corrosion protection while interior surfaces or permanent damage may maintaining the vehicle warranty. result. Body Component Lubrication Finish Damage Use cleaners specifically designed for the Lubricate all key lock cylinders, hood hinges, surfaces being cleaned to prevent liftgate hinges, and the steel fuel door Quickly repair minor chips and scratches permanent damage. Apply all cleaners hinges, unless the components are plastic. with touch-up materials available from your directly to the cleaning cloth. Do not spray Applying silicone grease on weatherstrips dealer to avoid corrosion. Larger areas of cleaners on any switches or controls. with a clean cloth will make them last finish damage can be corrected in your Remove cleaners quickly. longer, seal better, and not stick or squeak. dealer's body and paint shop. Before using cleaners, read and follow all Underbody Maintenance Chemical Paint Spotting safety instructions on the label. While At least twice a year, spring and fall, use Airborne pollutants can fall upon and attack cleaning the interior, open the doors and plain water to flush any corrosive materials painted vehicle surfaces causing blotchy, windows to get proper ventilation. from the underbody. Take care to ring-shaped discolorations, and small, To prevent damage, do not clean the thoroughly clean any areas where mud and irregular dark spots etched into the paint interior using the following cleaners or other debris can collect. surface. See “Finish Care” previously in this techniques: Do not directly power wash the transfer section. . Never use a razor or any other sharp case and/or front/rear axle output seals. Interior Care object to remove soil from any interior High pressure water can overcome the seals surface. and contaminate the fluid. Contaminated To prevent dirt particle abrasions, regularly . Never use a brush with stiff bristles. fluid will decrease the life of the transfer clean the vehicle's interior. Immediately . Never rub any surface aggressively or case and/or axles and should be replaced. remove any soils. Newspapers or dark with too much pressure. garments can transfer color to the vehicle’s . Do not use laundry detergents or Sheet Metal Damage interior. dishwashing soaps with degreasers. For If the vehicle is damaged and requires sheet Use a soft bristle brush to remove dust from liquid cleaners, use approximately metal repair or replacement, make sure the knobs and crevices on the instrument 20 drops per 3.8 L (1 gal) of water. body repair shop applies anti-corrosion cluster. Using a mild soap solution, A concentrated soap solution will create material to parts repaired or replaced to immediately remove hand lotions, restore corrosion protection. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 263 streaks and attract dirt. Do not use Coated Moldings 3. Start on the outside edge of the soil and solutions that contain strong or gently rub toward the center. Fold the Coated moldings should be cleaned. caustic soap. cleaning cloth to a clean area frequently . When lightly soiled, wipe with a sponge . Do not heavily saturate the upholstery to prevent forcing the soil in to the or soft, lint-free cloth dampened with when cleaning. fabric. water. . Do not use solvents or cleaners containing 4. Continue gently rubbing the soiled area . When heavily soiled, use warm soapy solvents. until there is no longer any color water. transfer from the soil to the cleaning Interior Glass Fabric/Carpet/Suede cloth. To clean, use a terry cloth fabric dampened 5. If the soil is not completely removed, Start by vacuuming the surface using a soft with water. Wipe droplets left behind with a use a mild soap solution followed only brush attachment. If a rotating vacuum clean dry cloth. If necessary, use a by plain water. brush attachment is being used, only use it commercial glass cleaner after cleaning with on the floor carpet. Before cleaning, gently If the soil is not completely removed, it may plain water. remove as much of the soil as possible: be necessary to use a commercial upholstery Caution . Gently blot liquids with a paper towel. cleaner or spot lifter. Test a small hidden Continue blotting until no more soil can area for colorfastness before using a To prevent scratching, never use abrasive be removed. commercial upholstery cleaner or spot lifter. cleaners on automotive glass. Abrasive If ring formation occurs, clean the entire . For solid soils, remove as much as cleaners or aggressive cleaning may fabric or carpet. damage the rear window defogger. possible prior to vacuuming. After cleaning, use a paper towel to blot To clean: excess moisture. Cleaning the windshield with water during 1. Saturate a clean, lint-free colorfast cloth the first three to six months of ownership with water. Microfiber cloth is Cleaning High Gloss Surfaces and Vehicle will reduce tendency to fog. recommended to prevent lint transfer to Information and Radio Displays Speaker Covers the fabric or carpet. Use a microfiber cloth on high gloss surfaces 2. Remove excess moisture by gently Vacuum around a speaker cover gently, so or vehicle displays. First, use a soft bristle wringing until water does not drip from that the speaker will not be damaged. Clean brush to remove dirt that can scratch the the cleaning cloth. spots with water and mild soap. surface. Then gently clean by rubbing with a microfiber cloth. Never use window cleaners Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

264 Vehicle Care

or solvents. Periodically hand wash the Caution (Continued) Cargo Cover and Convenience Net microfiber cloth separately, using mild soap. If equipped, wash with warm water and Do not use bleach or fabric softener. Rinse them to dry naturally. Never use heat, mild detergent. Do not use chlorine bleach. thoroughly and air dry before next use. steam, or spot removers. Do not use cleaners that contain silicone or Rinse with cold water, and then dry completely. Caution wax-based products. Cleaners containing Do not attach a device with a suction cup these solvents can permanently change Care of Seat Belts the appearance and feel of leather or soft to the display. This may cause damage Keep belts clean and dry. and would not be covered by the vehicle trim, and are not recommended. warranty. Do not use cleaners that increase gloss, { Warning Instrument Panel, Leather, Vinyl, Other especially on the instrument panel. Reflected Do not bleach or dye seat belt webbing. Plastic Surfaces, Low Gloss Paint glare can decrease visibility through the It may severely weaken the webbing. In Surfaces, and Natural Open Pore Wood windshield under certain conditions. a crash, they might not be able to Surfaces provide adequate protection. Clean and Caution rinse seat belt webbing only with mild Use a soft microfiber cloth dampened with Use of air fresheners may cause soap and lukewarm water. Allow the water to remove dust and loose dirt. For a permanent damage to plastics and webbing to dry. more thorough cleaning, use a soft painted surfaces. If an air freshener microfiber cloth dampened with a mild soap comes in contact with any plastic or Floor Mats solution. painted surface in the vehicle, blot Caution immediately and clean with a soft cloth { Warning dampened with a mild soap solution. If a floor mat is the wrong size or is not Soaking or saturating leather, especially Damage caused by air fresheners would properly installed, it can interfere with perforated leather, as well as other not be covered by the vehicle warranty. interior surfaces, may cause permanent the pedals. Interference with the pedals damage. Wipe excess moisture from can cause unintended acceleration and/or these surfaces after cleaning and allow increased stopping distance which can (Continued) (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Vehicle Care 265 The driver side floor mat is held in place by Cleaning Rubber Floor Mats (All-Weather Warning (Continued) a button-type retainer. Mats and Floor Liners) cause a crash and injury. Make sure the floor mat does not interfere with the { Warning pedals. Do not use cleaners that contain silicone, Use the following guidelines for proper floor wax-based products, or cleaners that mat usage. increase gloss on rubber floor mats/liners. These cleaners can permanently change . The original equipment floor mats were designed for your vehicle. If the floor the appearance and feel of the rubber mats need replacing, it is recommended and can make the floor mats/liners that GM certified floor mats be slippery. Your foot could slip while purchased. Non-GM floor mats may not operating the vehicle, and you could lose fit properly and may interfere with the control, resulting in a crash. You or accelerator or brake pedal. Always check others could be injured. that the floor mats do not interfere with Removing and Replacing the Floor Mats the pedals. 1. Pull up on the rear of the floor mat to Use a soft cloth and/or a brush dampened with water to remove dust and loose dirt. . Do not use a floor mat if the vehicle is unlock the retainers and remove. not equipped with a floor mat retainer on For more thorough cleaning, use a mild soap 2. Reinstall by lining up the floor mat solution. the driver side floor. retainer openings over the carpet . Use the floor mat with the correct side retainers and snap into position. up. Do not turn it over. 3. Make sure the floor mat is properly . Do not place anything on top of the secured in place. Verify the floor mat driver side floor mat. does not interfere with the pedals. . Use only a single floor mat on the driver side. . Do not place one floor mat on top of another. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

266 Service and Maintenance Service and Maintenance General Information Caution Your vehicle is an important investment. Damage caused by improper maintenance General Information This section describes the required can lead to costly repairs and may not be General Information ...... 266 maintenance for the vehicle. Follow this covered by the vehicle warranty. Maintenance Schedule schedule to help protect against major repair Maintenance intervals, checks, Maintenance Schedule ...... 267 expenses resulting from neglect or inspections, recommended fluids, and inadequate maintenance. It may also help to lubricants are important to keep the Special Application Services maintain the value of the vehicle if it is vehicle in good working condition. Special Application Services ...... 272 sold. It is the responsibility of the owner to have all required maintenance performed. Do not have chemical flushes that are not Additional Maintenance and Care approved by GM performed on the Your dealer has trained technicians who can Additional Maintenance and Care ...... 272 vehicle. The use of flushes, solvents, perform required maintenance using genuine cleaners, or lubricants that are not Recommended Fluids, Lubricants, and replacement parts. They have up-to-date approved by GM could damage the Parts tools and equipment for fast and accurate vehicle, requiring expensive repairs that Recommended Fluids and Lubricants . . . 275 diagnostics. Many dealers have extended are not covered by the vehicle warranty. Maintenance Replacement Parts ...... 276 evening and Saturday hours, courtesy transportation, and online scheduling to Maintenance Records assist with service needs. The Tire Rotation and Required Services are Maintenance Records ...... 278 the responsibility of the vehicle owner. It is Your dealer recognizes the importance of recommended to have your dealer perform providing competitively priced maintenance these services every 12 000 km/7,500 mi. and repair services. With trained technicians, Proper vehicle maintenance helps to keep the dealer is the place for routine the vehicle in good working condition, maintenance such as oil changes and tire improves fuel economy, and reduces vehicle rotations and additional maintenance items emissions. like tires, brakes, batteries, and wiper blades. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Service and Maintenance 267 Because of the way people use vehicles, Refer to the information in the Maintenance Engine Oil Change maintenance needs vary. There may need to Schedule Additional Required Services - When the CHANGE ENGINE OIL SOON DIC be more frequent checks and services. The Severe chart. message displays, have the engine oil and Additional Required Services - Normal are for filter changed within the next 1 000 km/ vehicles that: { Warning 600 mi. If driven under the best conditions, . Carry passengers and cargo within Performing maintenance work can be the engine oil life system may not indicate recommended limits on the Tire and dangerous and can cause serious injury. the need for vehicle service for up to a year. Loading Information label. See Vehicle Perform maintenance work only if the The engine oil and filter must be changed at Load Limits 0 170. required information, proper tools, and least once a year and the oil life system . Are driven on reasonable road surfaces equipment are available. If they are not, must be reset. Your trained dealer technician within legal driving limits. see your dealer to have a trained can perform this work. If the engine oil life . Use the recommended fuel. See technician do the work. See Doing Your system is reset accidentally, service the 0 Recommended Fuel 196. Own Service Work 0 203. vehicle within 5 000 km/3,000 mi since the last service. Reset the oil life system when Refer to the information in the Maintenance the oil is changed. See Engine Oil Life Schedule Additional Required Services - Maintenance Schedule System 0 210. Normal chart. The Additional Required Services - Severe are Owner Checks and Services Air Conditioning Desiccant (Replace Every for vehicles that are: Check the engine oil level. See Engine Oil Seven Years) . Mainly driven in heavy city traffic in hot 0 208. The air conditioning system requires weather. Once a Month maintenance every seven years. This service requires replacement of the desiccant to . Mainly driven in hilly or mountainous . Check the tire inflation pressures. See Tire terrain. Pressure 0 238. help the longevity and efficient operation of . Frequently towing a trailer. the air conditioning system. This service can . Inspect the tires for wear. See Tire be complex. See your dealer. . Used for high speed or competitive Inspection 0 242. driving. . Check the windshield washer fluid level. . Used for taxi, police, or delivery service. See Washer Fluid 0 216. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

268 Service and Maintenance Tire Rotation and Required Services . Inspect power steering for proper . Check accelerator pedal for damage, high Every 12 000 km/7,500 mi attachment, connections, binding, leaks, effort, or binding. Replace if needed. cracks, chafing, etc. . Visually inspect gas strut for signs of Rotate the tires, if recommended for the . Visually inspect halfshafts and drive wear, cracks, or other damage. Check the vehicle, and perform the following services. shafts for excessive wear, lubricant leaks, hold open ability of the strut. If the hold See Tire Rotation 0 242. and/or damage including: tube dents or open is low, service the gas strut. See Gas . Check engine oil level and oil cracks, constant velocity joint or universal Strut(s) 0 222. life percentage. If needed, change engine joint looseness, cracked or missing boots, . Inspect sunroof track and seal, oil and filter, and reset oil life system. loose or missing boot clamps, center 0 0 if equipped. See Sunroof 22. See Engine Oil 208 and bearing excessive looseness, loose or 0 Engine Oil Life System 210. missing fasteners, and axle seal leaks. . Inspect the engine air cleaner filter. See . Check restraint system components. See 0 Engine Air Cleaner/Filter 211. Safety System Check 0 37. . Check engine coolant level. See Cooling . Visually inspect fuel system for damage 0 System 212. or leaks. . Check windshield washer fluid level. See . Visually inspect exhaust system and 0 Washer Fluid 216. nearby heat shields for loose or damaged . Check tire inflation pressures. See Tire parts. 0 Pressure 238. . Lubricate body components. See Exterior . Inspect tire wear. See Tire Inspection Care 0 258. 0 242. . Check automatic transmission shift lock . Visually check for fluid leaks. control function. See Automatic . Inspect brake system. See Exterior Care Transmission Shift Lock Control Function 0 258. Check 0 220. . Visually inspect steering, suspension, and . Check parking brake and automatic chassis components for damage, including transmission park mechanism. See Park cracks or tears in the rubber boots, loose Brake and P (Park) Mechanism Check or missing parts, or signs of wear at least 0 220. once a year. See Exterior Care 0 258. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Service and Maintenance 269

Maintenance Schedule Additional 12 000 km/7,500 mi 24 000 km/15,000 mi 36 000 km/22,500 mi 84 000 km/52,500 mi 60 000 km/37,500 mi 72 000 km/45,000 mi 48 000 km/30,000 mi 96 000 km/60,000 mi 132 000 km/82,500 mi 156 000 km/97,500 mi 120 000 km/75,000 mi 108 000 km/67,500 mi 144 000 km/90,000 mi 180 000 km/112,500 mi 216 000 km/135,000 mi 228 000 km/142,500 mi 204 000 km/127,500 mi 192 000 km/120,000 mi 168 000 km/105,000 mi Required Services - Normal 240 000 km/150,000 mi Rotate tires and perform Required Services. Check engine oil level and oil life percentage. Change engine oil and filter, @@@@@@@@@@@@@@@@@@@@ if needed. Replace passenger compartment air filter. (1) @ @ @ @ @ @ Inspect evaporative control system. (2) @ @ @ Replace engine air cleaner filter. (3) @ @ @ Replace spark plugs. Inspect spark plug wires and/or boots. @ @ Change rear axle fluid, if equipped with AWD. (4) @ Drain and fill engine cooling system. (5) @ Visually inspect accessory drive belts. (6) @ Replace brake fluid. (7) Replace front and rear wiper blades. (8) @@@@@@@@@@ Replace hood and/or body lift support gas struts. (9) @ @ Replace air conditioning desiccant. (10) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

270 Service and Maintenance Footnotes — Maintenance Schedule (5) Or every five years, whichever comes Additional Required Services - Normal first. See Cooling System 0 212. (1) Or every two years, whichever comes (6) Or every 10 years, whichever comes first. first. More frequent passenger compartment Inspect for fraying, excessive cracking, air filter replacement may be needed if or damage; replace, if needed. driving in areas with heavy traffic, poor air (7) Replace brake fluid every five years. See quality, high dust levels, or environmental Brake Fluid 0 218. allergens. Passenger compartment air filter replacement may also be needed if there is (8) Or every 12 months, whichever comes reduced airflow, window fogging, or odors. first. See Wiper Blade Replacement 0 220. Your GM dealer can help determine when to (9) Or every 10 years, whichever comes first. replace the filter. See Gas Strut(s) 0 222. (2) Visually check all fuel and vapor lines (10) Replace air conditioning desiccant every and hoses for proper attachment, seven years. connection, routing, and condition. (3) Or every four years, whichever comes first. If driving in dusty conditions, inspect the filter at each oil change or more often as needed. See Engine Air Cleaner/Filter 0 211. (4) Do not directly power wash the transfer case and/or front/rear axle output seals. High pressure water can overcome the seals and contaminate the transfer case fluid. Contaminated fluid will decrease the life of the transfer case and/or axles and should be replaced. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

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Maintenance Schedule Additional 12 000 km/7,500 mi 24 000 km/15,000 mi 36 000 km/22,500 mi 84 000 km/52,500 mi 60 000 km/37,500 mi 72 000 km/45,000 mi 48 000 km/30,000 mi 96 000 km/60,000 mi 132 000 km/82,500 mi 156 000 km/97,500 mi 120 000 km/75,000 mi 108 000 km/67,500 mi 144 000 km/90,000 mi 180 000 km/112,500 mi 216 000 km/135,000 mi 228 000 km/142,500 mi 204 000 km/127,500 mi 192 000 km/120,000 mi 168 000 km/105,000 mi Required Services - Severe 240 000 km/150,000 mi Rotate tires and perform Required Services. Check engine oil level and oil life percentage. Change engine oil and filter, @@@@@@@@@@@@@@@@@@@@ if needed. Replace passenger compartment air filter. (1) @ @ @ @ @ @ Inspect evaporative control system. (2) @ @ @ Replace engine air cleaner filter. (3) @ @ @ Change automatic transmission fluid. @ @ @ Replace spark plugs. Inspect spark plug wires and/or boots. @ @ Change rear axle fluid, if equipped with AWD. (4) @ @ Drain and fill engine cooling system. (5) @ Visually inspect accessory drive belts. (6) @ Replace brake fluid. (7) Replace front and rear wiper blades. (8) @@@@@@@@@@ Replace hood and/or body lift support gas struts. (9) @ @ Replace air conditioning desiccant. (10) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

272 Service and Maintenance Footnotes — Maintenance Schedule (5) Or every five years, whichever comes Additional Maintenance Additional Required Services - Severe first. See Cooling System 0 212. (1) Or every two years, whichever comes (6) Or every 10 years, whichever comes first. and Care first. More frequent passenger compartment Inspect for fraying, excessive cracking, Your vehicle is an important investment and air filter replacement may be needed if or damage; replace, if needed. caring for it properly may help to avoid driving in areas with heavy traffic, poor air (7) Replace brake fluid every five years. See future costly repairs. To maintain vehicle quality, high dust levels, or environmental Brake Fluid 0 218. performance, additional maintenance allergens. Passenger compartment air filter services may be required. replacement may also be needed if there is (8) Or every 12 months, whichever comes It is recommended that your dealer perform reduced airflow, window fogging, or odors. first. See Wiper Blade Replacement 0 220. these services — their trained dealer Your GM dealer can help determine when to (9) Or every 10 years, whichever comes first. technicians know your vehicle best. Your replace the filter. See Gas Strut(s) 0 222. dealer can also perform a thorough (2) Visually check all fuel and vapor lines (10) Replace air conditioning desiccant every assessment with a multi-point inspection to and hoses for proper attachment, seven years. recommend when your vehicle may need connection, routing, and condition. attention. (3) Or every four years, whichever comes Special Application Services The following list is intended to explain the first. If driving in dusty conditions, inspect services and conditions to look for that may . Severe Commercial Use Vehicles Only: the filter at each oil change or more often indicate services are required. Lubricate chassis components every oil as needed. See Engine Air Cleaner/Filter change. Battery 0 211. . Have underbody flushing service The 12-volt battery supplies power to start (4) Do not directly power wash the transfer performed. See "Underbody Maintenance" the engine and operate any additional case and/or front/rear axle output seals. in Exterior Care 0 258. electrical accessories. High pressure water can overcome the seals and contaminate the transfer case fluid. . To avoid break-down or failure to start Contaminated fluid will decrease the life of the vehicle, maintain a battery with full the transfer case and/or axles and should be cranking power. replaced. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Service and Maintenance 273 . Trained dealer technicians have the . Engine oil and windshield washer fluid . Signs of wear may include steering wheel diagnostic equipment to test the battery levels should be checked at every fuel fill. vibration, bounce/sway while braking, and ensure that the connections and . Instrument cluster lights may come on to longer stopping distance, or uneven cables are corrosion-free. indicate that fluids may be low and need tire wear. Belts to be filled. . As part of the multi-point inspection, trained dealer technicians can visually . Belts may need replacing if they squeak Hoses or show signs of cracking or splitting. inspect the shocks and struts for signs of Hoses transport fluids and should be leaking, blown seals, or damage, and can . Trained dealer technicians have access to regularly inspected to ensure that there are advise when service is needed. tools and equipment to inspect the belts no cracks or leaks. With a multi-point and recommend adjustment or inspection, your dealer can inspect the hoses Tires replacement when necessary. and advise if replacement is needed. Tires need to be properly inflated, rotated, Brakes Lamps and balanced. Maintaining the tires can save money and fuel, and can reduce the risk of Brakes stop the vehicle and are crucial to Properly working headlamps, taillamps, and tire failure. safe driving. brake lamps are important to see and be . Signs that the tires need to be replaced . Signs of brake wear may include chirping, seen on the road. include three or more visible treadwear grinding, or squealing noises, or difficulty . Signs that the headlamps need attention indicators; cord or fabric showing through stopping. include dimming, failure to light, cracking, the rubber; cracks or cuts in the tread or . Trained dealer technicians have access to or damage. The brake lamps need to be sidewall; or a bulge or split in the tire. tools and equipment to inspect the brakes checked periodically to ensure that they . Trained dealer technicians can inspect and and recommend quality parts engineered light when braking. recommend the right tires. Your dealer for the vehicle. . With a multi-point inspection, your dealer can also provide tire/wheel balancing Fluids can check the lamps and note any services to ensure smooth vehicle concerns. operation at all speeds. Your dealer sells Proper fluid levels and approved fluids and services name brand tires. protect the vehicle’s systems and Shocks and Struts components. See Recommended Fluids and Shocks and struts help aid in control for a Lubricants 0 275 for GM approved fluids. smoother ride. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

274 Service and Maintenance Vehicle Care Wiper Blades To help keep the vehicle looking like new, Wiper blades need to be cleaned and kept in vehicle care products are available from your good condition to provide a clear view. dealer. For information on how to clean and . Signs of wear include streaking, skipping protect the vehicle’s interior and exterior, across the windshield, and worn or split see Interior Care 0 262 and rubber. Exterior Care 0 258. . Trained dealer technicians can check the Wheel Alignment wiper blades and replace them when Wheel alignment is critical for ensuring that needed. the tires deliver optimal wear and performance. . Signs that the alignment may need to be adjusted include pulling, improper vehicle handling, or unusual tire wear. . Your dealer has the required equipment to ensure proper wheel alignment. Windshield For safety, appearance, and the best viewing, keep the windshield clean and clear. . Signs of damage include scratches, cracks, and chips. . Trained dealer technicians can inspect the windshield and recommend proper replacement if needed. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Service and Maintenance 275 Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be obtained from your dealer. Usage Fluid/Lubricant Automatic Transmission DEXRON-VI Automatic Transmission Fluid. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling System 0 212. Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil 0 208. Hood Latch Assembly, Secondary Latch, Pivots, Lubriplate Lubricant Aerosol or lubricant meeting requirements of NLGI #2, Category LB Spring Anchor, and Release Pawl or GC-LB. Hydraulic Brake System DOT 4 Hydraulic Brake Fluid. Key Lock Cylinders, Hood and Door Hinges Multi-Purpose Lubricant, Superlube. See your dealer. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

276 Service and Maintenance Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer. Maintenance Replacement Parts Part GM Part Number ACDelco Part Number Engine Air Cleaner/Filter 95021102 A3184C Engine Oil Filter 55594651/25195785 PF2257G/PF2263G I1.4L L4 Engine (LUV)(1) 12696048 PF64 I1.4L L4 Engine (LE2) Passenger Compartment Air Filter 13271190 CF181 Spark Plugs 55576026 41-121 I1.4L L4 Engine (LUV) 12683541 41-156 I1.4L L4 Engine (LE2) Wiper Blades 94531969 — IDriver Side – 65.0 cm (26 in) 95915127 — Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Service and Maintenance 277 Maintenance Replacement Parts (cont'd) Part GM Part Number ACDelco Part Number IPassenger Side – 38.0 cm (15 in) 95915137 — IRear – 26.5 cm (10 in) Footnote: (1) The Hengst oil filter (55594651/PF2257G) and the UFI oil filter (25195785/PF2263G) are not interchangeable. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

278 Service and Maintenance Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts. Date Odometer Reading Serviced By Services Performed Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Technical Data 279 Technical Data Vehicle Identification Service Parts Identification There may be a large barcode on the Vehicle Identification Vehicle Identification certification label on the center pillar that Vehicle Identification Number (VIN) . . . 279 Number (VIN) you can scan for the following information: Service Parts Identification ...... 279 . Vehicle Identification Number (VIN) Vehicle Data . Model designation Capacities and Specifications ...... 280 . Paint information Engine Drive Belt Routing ...... 281 . Production options If there is not a large barcode on this label, then you will find this same information on This legal identifier is in the front corner of a label inside the glove box. the instrument panel, on the driver side of the vehicle. It can be seen through the windshield from outside. The Vehicle Identification Number (VIN) also appears on the Vehicle Certification label and certificates of title and registration. Engine Identification The eighth character in the VIN is the engine code. This code identifies the vehicle's engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications 0 280 for the vehicle's engine code. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

280 Technical Data Vehicle Data Capacities and Specifications The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants 0 275 for more information. Capacities Application Metric English Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under the hood. See your dealer for more information. Engine Cooling System* 7.3 L 7.7 qt Engine Oil with Filter 4.0 L 4.2 qt Fuel Tank 53 L 14 gal Wheel Nut Torque 140 Y 100 lb ft Transfer Case 0.35 L 0.36 qt All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling. *Engine cooling system capacity values are based on the entire cooling system and its components. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Technical Data 281 Engine Specifications Engine VIN Code Transmission Spark Plug Gap 1.4L L4 Engine (LUV) B Automatic 0.60–0.70 mm (0.024–0.028 in) 1.4L L4 Engine (LE2) M Automatic 0.60–0.70 mm (0.024–0.028 in) Spark plug gaps are preset by the manufacturer. Re-gapping the spark plug is not recommended and can damage the spark plug.

Engine Drive Belt Routing

1.4L L4 Engine (LE2) 1.4L L4 Engine (LUV) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

282 Customer Information Vehicle Data Recording and Privacy Customer Information Customer Information Vehicle Data Recording and Privacy . . . 292 Cybersecurity ...... 292 Customer Satisfaction Procedure Customer Information Event Data Recorders ...... 292 Customer Satisfaction Procedure ...... 282 OnStar ...... 293 Your satisfaction and goodwill are important Customer Assistance Offices ...... 284 Infotainment System ...... 293 to your dealer and to Buick. Normally, any Customer Assistance for Text Telephone concerns with the sales transaction or the (TTY) Users ...... 284 operation of the vehicle will be resolved by Online Owner Center ...... 284 your dealer's sales or service departments. GM Mobility Reimbursement Sometimes, however, despite the best Program ...... 285 intentions of all concerned, Roadside Assistance Program ...... 285 misunderstandings can occur. If your concern Scheduling Service Appointments ...... 287 has not been resolved to your satisfaction, Courtesy Transportation Program . . . . . 287 the following steps should be taken: Collision Damage Repair ...... 288 Publication Ordering Information ...... 289 STEP ONE : Discuss your concern with a Radio Frequency Statement ...... 290 member of dealership management. Normally, concerns can be quickly resolved Reporting Safety Defects at that level. If the matter has already been Reporting Safety Defects to the United reviewed with the sales, service, or parts States Government ...... 290 manager, contact the owner of your Reporting Safety Defects to the dealership or the general manager. Canadian Government ...... 291 STEP TWO : If after contacting a member of Reporting Safety Defects to General dealership management, it appears your Motors ...... 291 concern cannot be resolved by your dealership without further help, in the U.S., call 1-800-521-7300. In Canada, contact General Motors of Canada Customer Care Centre at 1-800-263-3777 (English) or 1-800-263-7854 (French). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Customer Information 283 We encourage you to call the toll-free disputes regarding vehicle repairs or the STEP THREE — Canadian Owners : In the number in order to give the inquiry prompt interpretation of the New Vehicle Limited event that you do not feel your concerns attention. Have the following information Warranty. Although you may be required to have been addressed after following the available to give the Customer Assistance resort to this informal dispute resolution procedure outlined in Steps One and Two, representative: program prior to filing a court action, use of General Motors of Canada Company wants . Vehicle Identification Number (VIN). This is the program is free of charge and your case you to be aware of its participation in a available from the vehicle registration or will generally be heard within 40 days. no-charge Mediation/Arbitration program. title, or the plate at the top left of the If you do not agree with the decision given General Motors of Canada Company has instrument panel and visible through the in your case, you may reject it and proceed committed to binding arbitration of owner windshield. with any other venue for relief available disputes involving factory-related vehicle to you. service claims. The program provides for the . Dealership name and location. review of the facts involved by an impartial . Vehicle delivery date and present mileage. You may contact the BBB Auto Line Program using the toll-free telephone number or third party arbiter, and may include an When contacting Buick, remember that your write them at the following address: informal hearing before the arbiter. The concern will likely be resolved at a dealer's program is designed so that the entire facility. That is why we suggest following BBB Auto Line Program dispute settlement process, from the time Step One first. BBB National Programs, Inc. you file your complaint to the final decision, 3033 Wilson Boulevard should be completed in about 70 days. We STEP THREE — U.S. Owners : Both General Suite 600 believe our impartial program offers Motors and your dealer are committed to Arlington, VA 22201 advantages over courts in most jurisdictions making sure you are completely satisfied because it is informal, quick, and free of with the new vehicle. However, if you Telephone: 1-800-955-5100 charge. continue to remain unsatisfied after http://www.bbb.org/council/ following the procedure outlined in programs-services/ Steps One and Two, you can file with the dispute-handling-and-resolution/bbb-auto-line ® Better Business Bureau (BBB) Auto Line This program is available in all 50 states and Program to enforce your rights. the District of Columbia. Eligibility is limited The BBB Auto Line Program is an by vehicle age, mileage, and other factors. out-of-court program administered by BBB General Motors reserves the right to change National Programs, Inc. to settle automotive eligibility limitations and/or discontinue its participation in this program. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

284 Customer Information For further information concerning eligibility United States and Puerto Rico Customer Assistance for Text in the Canadian Motor Vehicle Arbitration Buick Customer Assistance Center Plan (CAMVAP), call toll-free 1-800-207-0685, Telephone (TTY) Users P.O. Box 33136 or call the General Motors Customer Care To assist customers who are deaf, hard of Detroit, MI 48232-5136 Centre, 1-800-263-3777 (English), hearing, or speech-impaired and who use www.Buick.com 1-800-263-7854 (French), or write to: Text Telephones (TTYs), Buick has TTY 1-800-521-7300 Mediation/Arbitration Program equipment available at its Customer 1-800-832-8425 (For Text Telephone devices c/o Customer Care Centre Assistance Center. Any TTY user can (TTYs)) General Motors of Canada Company communicate with Buick by dialing: Roadside Assistance: 1-800-252-1112 Mail Code: CA1-163-005 1-800-832-8425. TTY users in Canada can dial 1908 Colonel Sam Drive From U.S. Virgin Islands: 1-800-263-3830. Oshawa, Ontario L1H 8P7 1-800-496-9994 Online Owner Center The inquiry should be accompanied by the Vehicle Identification Number (VIN). Canada The Buick Owner Center (U.S.) General Motors of Canada Company my.buick.com Customer Assistance Offices Customer Care Centre, Mail Code: Learn more about your vehicle features, Buick encourages customers to call the CA1-163-005 shop for and manage your connected toll-free number for assistance. However, if a 1908 Colonel Sam Drive services and OnStar plans, and access customer wishes to write or e-mail Buick, Oshawa, Ontario L1H 8P7 diagnostic information specific to your the letter should be addressed to: www.gm.ca vehicle. 1-800-263-3777 (English) Membership Benefits 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices E : Download owner’s manuals and view (TTYs)) vehicle-specific how-to videos. Roadside Assistance: 1-800-268-6800 G : View maintenance schedules, alerts, and All Overseas Locations Vehicle Diagnostic Information. Schedule service appointments. Please contact the local General Motors Business Unit. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Customer Information 285 I : View service records from your GM Mobility Reimbursement Roadside Assistance Program dealership and add your own. Program For U.S.-purchased vehicles, call D : Select a dealer and view locations, 1-800-252-1112; (Text Telephone (TTY): maps, phone numbers, and hours. 1-888-889-2438). r : Track your vehicle’s warranty For Canadian-purchased vehicles, call information. 1-800-268-6800. J : View active recalls by Vehicle Service is available 24 hours a day, 365 days Identification Number (VIN). See Vehicle a year. Identification Number (VIN) 0 279. This program is available to qualified Calling for Assistance H applicants for cost reimbursement, up to : Manage your profile and payment certain limits, of eligible aftermarket When calling Roadside Assistance, have the information. View your GM Rewards Card adaptive equipment required for the vehicle, following information ready: earnings and My Buick Rewards points. such as hand controls or a wheelchair/ . Your name, home address, and home F : Chat with online help representatives. scooter lift for the vehicle. telephone number . Telephone number of your location Visit my.buick.com and create an account To learn about the GM Mobility program, today. see www.gmmobility.com or call the GM . Location of the vehicle Mobility Assistance Center at 1-800-323-9935. . Model, year, color, and license plate Buick Owner Centre (Canada) mybuick.ca Text Telephone (TTY) users, call number of the vehicle Visit the Buick Owner Centre at mybuick.ca 1-800-833-9935. . Odometer reading, Vehicle Identification (English) or my.buick.ca (French) to access General Motors of Canada also has a Number (VIN), and delivery date of the similar benefits to the U.S. site. Mobility program. See www.gm.ca, or call vehicle 1-800-GM-DRIVE (800-463-7483) for details. . Description of the problem TTY users call 1-800-263-3830. Coverage Services are provided for the duration of the vehicle’s powertrain warranty. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

286 Customer Information In the U.S., anyone driving the vehicle is in a crash and cannot be driven. Service is not provided if a vehicle is in an covered. In Canada, a person driving the Assistance is not given when the vehicle area that is not accessible to the service vehicle without permission from the owner is stuck in sand, mud, or snow. vehicle or is not a regularly traveled or is not covered. . Flat Tire Change: Service to change a flat maintained public road, which includes ice Roadside Assistance is not a part of the New tire with the spare tire. The spare tire, and winter roads. Off-road use is not Vehicle Limited Warranty. General Motors if equipped, must be in good condition covered. North America and Buick reserve the right to and properly inflated. It is the owner's Services Specific to Canadian-Purchased responsibility for the repair or make any changes or discontinue the Vehicles Roadside Assistance program at any time replacement of the tire if it is not covered without notification. by the warranty. . Fuel Delivery: Reimbursement is up to 7 liters. Propane and other fuels are not General Motors North America and Buick . Battery Jump Start: Service to jump start a dead battery. provided through this service. reserve the right to limit services or . . Trip Interruption Benefits and Assistance: Lock-Out Service: Vehicle registration is payment to an owner or driver if they required. decide the claims are made too often, or the If your trip is interrupted due to a same type of claim is made many times. warranty event, incidental expenses may . Trip Interruption Benefits and Assistance: be reimbursed within the Powertrain Must be over 150 km from where your Services Provided warranty period. Items considered are trip was started to qualify. . Emergency Fuel Delivery: Delivery of reasonable and customary hotel, meals, Pre-authorization, original detailed enough fuel for the vehicle to get to the rental car, or a vehicle being delivered receipts, and a copy of the repair orders nearest service station. back to the customer, up to 500 miles. are required. Once authorization has been received, the Roadside Assistance advisor . Lock-Out Service: Service to unlock the Services Not Included in Roadside will help you make arrangements and vehicle if you are locked out. A remote Assistance explain how to receive payment. unlock may be available if you have OnStar. For security reasons, the driver . Impound towing caused by violation of . Alternative Service: If assistance cannot must present identification before this any laws. be provided right away, the Roadside service is given. . Legal fines. Assistance advisor may give permission to get local emergency road service. You will . Emergency Tow from a Public Road or . Mounting, dismounting, or changing of receive payment, up to $100, after Highway: Tow to the nearest Buick dealer snow tires, chains, or other traction sending the original receipt to Roadside for warranty service, or if the vehicle was devices. Assistance. Mechanical failures may be Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Customer Information 287 covered, however any cost for parts and Bumper-to-Bumper (Base Warranty Coverage allowed by GM. If U.S. customers arrange labor for repairs not covered by the period in Canada), extended powertrain, their own transportation, limited warranty are the owner responsibility. and/or hybrid-specific warranties in both the reimbursement for reasonable fuel expenses U.S. and Canada. may be available. Claim amounts should Scheduling Service Appointments Several Courtesy Transportation options are reflect actual costs and be supported by When the vehicle requires warranty service, available to assist in reducing inconvenience original receipts. See your dealer for contact your dealer and request an when warranty repairs are required. information. appointment. By scheduling a service Courtesy Transportation is not a part of the Courtesy Rental Vehicle appointment and advising the service New Vehicle Limited Warranty. A separate For an overnight warranty repair, the dealer consultant of your transportation needs, manual entitled “Limited Warranty and may provide an available courtesy rental your dealer can help minimize your Owner Assistance Information” furnished vehicle or provide for reimbursement of a inconvenience. with each new vehicle provides detailed rental vehicle. Reimbursement is limited and If the vehicle cannot be scheduled into the warranty coverage information. must be supported by original receipts as service department immediately, keep well as a signed and completed rental driving it until it can be scheduled for Transportation Options agreement and meet state/provincial, local, service, unless, of course, the problem is Warranty service can generally be and rental vehicle provider requirements. safety related. If it is, please call your completed while you wait. However, if you Requirements vary and may include dealership, let them know this, and ask for are unable to do so, your dealer may offer minimum age requirements, insurance instructions. the following transportation options: coverage, credit card, etc. Additional fees such as fuel, rental vehicle insurance, taxes, If your dealer requests you to bring the Shuttle Service vehicle for service, you are urged to do so levies, usage fees, excessive mileage, as early in the work day as possible to This includes one-way or round-trip shuttle or rental usage beyond the completion of allow for same-day repair. service within reasonable time and distance the repair are also your responsibility. parameters of your dealer's area. It may not be possible to provide a like Courtesy Transportation Program Public Transportation or Fuel Reimbursement vehicle as a courtesy rental. To enhance your ownership experience, we If overnight warranty repairs are needed, and our participating dealers are proud to and public transportation is used, the offer Courtesy Transportation, a customer expense must be supported by original support program for vehicles with the receipts and within the maximum amount Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

288 Customer Information Additional Program Information preserved. The use of Genuine GM parts can Repair Facility help maintain the GM New Vehicle Limited All program options, such as shuttle service, GM also recommends that you choose a Warranty. may not be available at every dealer. collision repair facility that meets your Contact your dealer for specific availability. Recycled original equipment parts may also needs before you ever need collision repairs. be used for repair. These parts are typically General Motors reserves the right to Your dealer may have a collision repair removed from vehicles that were total losses unilaterally modify, change, or discontinue center with GM-trained technicians and in prior crashes. In most cases, the parts Courtesy Transportation at any time and to state-of-the-art equipment, or be able to being recycled are from undamaged sections resolve all questions of claim eligibility recommend a collision repair center that has of the vehicle. A recycled original equipment pursuant to the terms and conditions GM-trained technicians and comparable GM part may be an acceptable choice to described herein at its sole discretion. equipment. maintain the vehicle's originally designed Collision Damage Repair appearance and safety performance; Insuring the Vehicle however, the history of these parts is not Protect your investment in the GM vehicle If the vehicle is involved in a collision and it known. Such parts are not covered by the with comprehensive and collision insurance is damaged, have the damage repaired by a GM New Vehicle Limited Warranty, and any coverage. There are significant differences in qualified technician using the proper related failures are not covered by that the quality of coverage afforded by various equipment and quality replacement parts. warranty. insurance policy terms. Many insurance Poorly performed collision repairs diminish policies provide reduced protection to the the vehicle resale value, and safety Aftermarket collision parts are also available. These are made by companies other than GM vehicle by limiting compensation for performance can be compromised in damage repairs through the use of subsequent collisions. GM and may not have been tested for the vehicle. As a result, these parts may fit aftermarket collision parts. Some insurance Collision Parts poorly, exhibit premature durability/ companies will not specify aftermarket corrosion problems, and may not perform collision parts. When purchasing insurance, Genuine GM Collision parts are new parts properly in subsequent collisions. we recommend that you ensure that the made with the same materials and Aftermarket parts are not covered by the vehicle will be repaired with GM original construction methods as the parts with GM New Vehicle Limited Warranty, and any equipment collision parts. If such insurance which the vehicle was originally built. vehicle failure related to such parts is not coverage is not available from your current Genuine GM Collision parts are the best covered by that warranty. insurance carrier, consider switching to choice to ensure that the vehicle's designed another insurance carrier. appearance, durability, and safety are Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Customer Information 289 If the vehicle is leased, the leasing company . Vehicle make, model, and model year aftermarket parts. Discuss this with the may require you to have insurance that . Vehicle Identification Number (VIN) repair professional, and insist on Genuine ensures repairs with Genuine GM Original . Insurance company and policy number GM parts. Remember, if the vehicle is Equipment Manufacturer (OEM) parts or leased, you may be obligated to have the . General description of the damage to the Genuine Manufacturer replacement parts. vehicle repaired with Genuine GM parts, other vehicle Read the lease carefully, as you may be even if your insurance coverage does not charged at the end of the lease for poor Choose a reputable repair facility that uses pay the full cost. quality replacement parts. See “Collision quality repairs. If another party's insurance company is Parts” earlier in this section. If a Crash Occurs paying for the repairs, you are not obligated If the airbag has inflated, see What Will You to accept a repair valuation based on that If there has been an injury, call emergency See after an Airbag Inflates? 0 42. insurance company's collision policy repair services for help. Do not leave the scene of limits, as you have no contractual limits a crash until all matters have been taken Managing the Vehicle Damage Repair with that company. In such cases, you can care of. Move the vehicle only if its position Process have control of the repair and parts choices puts you in danger, or you are instructed to In the event that the vehicle requires as long as the cost stays within reasonable move it by a police officer. damage repairs, GM recommends that you limits. Give only the necessary information to take an active role in its repair. If you have police and other parties involved in the a pre-determined repair facility of choice, Publication Ordering Information crash. take the vehicle there, or have it towed Service Manuals For emergency towing see Roadside there. Specify to the facility that any Service manuals have the diagnosis and Assistance Program 0 285. required replacement collision parts be original equipment parts, either new repair information on the engine, Gather the following information: Genuine GM parts or recycled original GM transmission, axle, suspension, brakes, . Driver name, address, and telephone parts. Remember, recycled parts will not be electrical system, steering system, body, etc. number covered by the GM vehicle warranty. . Driver license number Insurance pays the bill for the repair, but . Owner name, address, and telephone you must live with the repair. Depending on number your policy limits, your insurance company . Vehicle license plate number may initially value the repair using Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

290 Customer Information Customer Literature Radio Frequency Statement Reporting Safety Defects Owner’s manuals are written specifically for This vehicle uses license-exempt transmitters owners and are intended to provide basic / receivers / systems that operate on a Reporting Safety Defects to the operational information about the vehicle. radio frequency that complies with Part 15/ United States Government The owner’s manual includes the Part 18 of the Federal Communications Maintenance Schedule for all models. Commission (FCC) rules and with Innovation, If you believe that your vehicle has a defect which could cause a crash or Customer literature publications available for Science and Economic Development (ISED) purchase include owner’s manuals, warranty Canada's license-exempt RSS(s) / RSP-100 / could cause injury or death, you should manuals, and portfolios. Portfolios include an ICES-GEN. immediately inform the National owner’s manual, warranty manual, Operation is subject to the following two Highway Traffic Safety Administration if applicable, and zip lock bag or pouch. conditions: (NHTSA) in addition to notifying General Motors. Current and Past Models 1. The device may not cause harmful interference. If NHTSA receives similar complaints, it Service manuals and customer literature are may open an investigation, and if it available for many current and past model 2. The device must accept any interference year GM vehicles. received, including interference that may finds that a safety defect exists in a cause undesired operation of the device. group of vehicles, it may order a recall To order, call 1-800-551-4123 Monday–Friday, and remedy campaign. However, NHTSA 8:00 a.m.–6:00 p.m. eastern time Changes or modifications to any of these systems by other than an authorized service cannot become involved in individual For credit card orders only (VISA, facility could void authorization to use this problems between you, your dealer, MasterCard, or Discover), see Helm, Inc. at: equipment. or General Motors. www.helminc.com. To order by mail, write to: Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170 Make checks payable in U.S. funds. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Customer Information 291 To contact NHTSA, you may call the Reporting Safety Defects to the Reporting Safety Defects to Vehicle Safety Hotline toll-free at Canadian Government General Motors 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or If you live in Canada, and you believe In addition to notifying NHTSA (or Transport write to: that the vehicle has a safety defect, Canada) in a situation like this, notify notify Transport Canada immediately, General Motors. Administrator, NHTSA and notify General Motors of Canada In the U.S., call 1-800-521-7300, or write: 1200 New Jersey Avenue, S.E. Company. Call Transport Canada at Washington, D.C. 20590 Buick Customer Assistance Center 1-800-333-0510; go to: P.O. Box 33136 You can also obtain other information www.tc.gc.ca/recalls (English) Detroit, MI 48232–5136 about motor vehicle safety from www.tc.gc.ca/rappels (French) In Canada, call 1-800-263-3777 (English) or http://www.safercar.gov. 1-800-263-7854 (French), or write: or write to: General Motors of Canada Company Transport Canada Customer Care Centre, Mail Code: Motor Vehicle Safety Directorate CA1-163-005 Defect Investigations and Recalls 1908 Colonel Sam Drive Division Oshawa, Ontario L1H 8P7 80 Noel Street In Mexico, call 800-200-28425 or Gatineau, QC J8Z 0A1 800-466-0818. In other Central America and Caribbean Countries, call 52-555-901-2369. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

292 Customer Information Vehicle Data Recording and The protection of vehicle electronics systems that will assist in understanding how a and customer data from unauthorized vehicle’s systems performed. The EDR is Privacy outside electronic access or control is designed to record data related to vehicle important to GM. GM maintains appropriate dynamics and safety systems for a short The vehicle has a number of computers that security standards, practices, guidelines and period of time, typically 30 seconds or less. record information about the vehicle’s controls aimed at defending the vehicle and The EDR in this vehicle is designed to record performance and how it is driven or used. the vehicle service ecosystem against such data as: For example, the vehicle uses computer unauthorized electronic access, detecting modules to monitor and control engine and . How various systems in your vehicle were possible malicious activity in related transmission performance, to monitor the operating; networks, and responding to suspected conditions for airbag deployment and . Whether or not the driver and passenger cybersecurity incidents in a timely, deploy them in a crash, and, if equipped, to safety belts were buckled/fastened; coordinated and effective manner. Security provide antilock braking to help the driver incidents could impact your safety or . How far (if at all) the driver was control the vehicle. These modules may compromise your private data. To minimize depressing the accelerator and/or brake store data to help the dealer technician security risks, please do not connect your pedal; and, service the vehicle or to help GM improve vehicle electronic systems to unauthorized . How fast the vehicle was traveling. safety or features. Some modules may also devices or connect your vehicle to any store data about how the vehicle is These data can help provide a better unknown or untrusted networks (such as operated, such as rate of fuel consumption understanding of the circumstances in which Bluetooth, WIFI or similar technology). In or average speed. These modules may retain crashes and injuries occur. the event you suspect any security incident personal preferences, such as radio presets, impacting your data or the safe operation of Note seat positions, and temperature settings. your vehicle, please stop operating your EDR data are recorded by your vehicle only vehicle and contact your dealer. if a non-trivial crash situation occurs; no Cybersecurity data are recorded by the EDR under normal GM collects information about the use of Event Data Recorders driving conditions and no personal data your vehicle including operational and safety (e.g., name, gender, age, and crash location) This vehicle is equipped with an event data related information. We collect this are recorded. However, other parties, such recorder (EDR). The main purpose of an EDR information to provide, evaluate, improve, as law enforcement, could combine the EDR is to record, in certain crash or near and troubleshoot our products and services crash-like situations, such as an air bag and to develop new products and services. deployment or hitting a road obstacle, data Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Customer Information 293 data with the type of personally identifying about the vehicle’s operation; collisions data routinely acquired during a crash involving the vehicle; the use of the vehicle investigation. and its features, including infotainment; and To read data recorded by an EDR, special the location and approximate GPS speed of equipment is required, and access to the the vehicle. Refer to the OnStar Terms and vehicle or the EDR is needed. In addition to Conditions and Privacy Statement on the the vehicle manufacturer, other parties, such OnStar website. as law enforcement, that have the special See OnStar Additional Information 0 295. equipment, can read the information if they have access to the vehicle or the EDR. Infotainment System GM will not access these data or share it If the vehicle is equipped with a navigation with others except: with the consent of the system as part of the infotainment system, vehicle owner or, if the vehicle is leased, use of the system may result in the storage with the consent of the lessee; in response of destinations, addresses, telephone to an official request by police or similar numbers, and other trip information. See the government office; as part of GM's defense infotainment section for information on of litigation through the discovery process; stored data and for deletion instructions. or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner. OnStar If the vehicle is equipped with OnStar and has an active service plan, additional data may be collected and transmitted through the OnStar system. This includes information Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

294 OnStar OnStar Overview The OnStar system status light is next to OnStar the OnStar buttons. If the status light is: OnStar Overview . Solid Green: System is ready. OnStar Overview ...... 294 . Flashing Green: On a call. . Red: Indicates a problem. OnStar Services Q Emergency ...... 295 . Off: System is off. Press twice to Security ...... 295 speak with an OnStar Advisor. Q OnStar Additional Information = Voice Command Button Press or call 1-888-4ONSTAR (1-888-466-7827) to speak to an Advisor. OnStar Additional Information ...... 295 Q Blue OnStar Button Functionality of the Voice Command button > Red Emergency Button may vary by vehicle and region. This vehicle may be equipped with a Press = to: comprehensive, in-vehicle system that can . Open the OnStar app on the infotainment connect to an OnStar Advisor for Emergency, display. See OnStar System (8 Inch Screen) Security, Navigation, Connections, and 0 118 or Diagnostics Services. OnStar services may OnStar System (7 Inch Screen) 0 148 for require a paid service plan and data plan. information on how to use the OnStar requires the vehicle battery and OnStar app. electrical system, cellular service, and GPS satellite signals to be available and Or operating. OnStar acts as a link to existing . Give OnStar Turn-by-Turn Navigation voice emergency service providers. OnStar may commands. collect information about you and your . Obtain and customize the Wi-Fi hotspot vehicle, including location information. See name or SSID and password, if equipped. OnStar User Terms, Privacy Statement, and Q Software Terms for more details including Press to connect to an Advisor to: system limitations at www.onstar.com (U.S.) . Verify account information or update or www.onstar.ca (Canada). contact information. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

OnStar 295 . Get driving directions. With OnStar Crisis Assist, specially trained Theft Alarm Notification Advisors are available 24 hours a day, 7 days . Receive a Diagnostic check of the vehicle's If equipped, if the doors are locked and the a week, to provide a central point of key operating systems. vehicle alarm sounds, a notification by text, contact, assistance, and information during a . Receive Roadside Assistance. e-mail, or phone call will be sent. If the crisis. . Manage Wi-Fi Settings, if equipped. vehicle is stolen, an OnStar Advisor can work With Roadside Assistance, Advisors can with authorities to recover the vehicle. Press > to get a priority connection to an locate a nearby service provider to help with OnStar Advisor available 24/7 to: a flat tire, a battery jump, or an empty OnStar Additional . Get help for an emergency. gas tank. . Be a Good Samaritan or respond to an Information AMBER Alert. Security In-Vehicle Audio Messages . Get assistance in severe weather or other If equipped, OnStar provides these services: crisis situations and find evacuation . With Stolen Vehicle Assistance, OnStar Audio messages may play important routes. Advisors can use GPS to pinpoint the information at the following times: vehicle and help authorities quickly . Prior to vehicle purchase. Press Q to set OnStar Services recover it. up an account. . With Remote Ignition Block, if equipped, . After change in ownership and at Emergency OnStar can block the engine from being 90 days. restarted. Emergency Services require an active safety Transferring Service and security plan. With Automatic Crash . With Stolen Vehicle Slowdown, Response, built-in sensors can automatically if equipped, OnStar can work with law Press Q to request account transfer alert a specially trained OnStar Advisor who enforcement to gradually slow the eligibility information. The Advisor can is immediately connected in to the vehicle vehicle down. cancel or change account information. to help. Selling/Transferring the Vehicle Press > for a priority connection to an OnStar Advisor who can contact emergency Call 1-888-4ONSTAR (1-888-466-7827) service providers, direct them to your exact immediately to terminate your OnStar or location, and relay important information. connected services if the vehicle is disposed of, sold, transferred, or if the lease ends. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

296 OnStar Reactivation for Subsequent Owners technology compatible with OnStar or . Provide directions to the closest hospital connected services. Service involving location or pharmacy in urgent situations. Press Q and follow the prompts to speak to information about the vehicle cannot work an Advisor as soon as possible. The Advisor unless GPS signals are available, TTY Users will update vehicle records and explain unobstructed, and compatible with the OnStar has the ability to communicate to OnStar or connected service options. OnStar hardware. OnStar or connected deaf, hard-of-hearing, or speech-impaired How OnStar Service Works services may not work if the OnStar customers while in the vehicle. The available equipment is not properly installed or it has dealer-installed TTY system can provide Automatic Crash Response, Emergency not been properly maintained. If equipment in-vehicle access to all OnStar services, Services, Crisis Assist, Stolen Vehicle or software is added, connected, except Virtual Advisor and OnStar Assistance, Remote Services, and Roadside or modified, OnStar or connected services Turn-by-Turn Navigation. Assistance are available on most vehicles. may not work. Other problems beyond the If equipped, TTY mode can be turned on or Not all OnStar services are available control of OnStar — such as hills, tall off by touching Settings, then Apps, and everywhere or on all vehicles. For more buildings, tunnels, weather, electrical system then Phone. When TTY mode is on, phone information, a full description of OnStar design and architecture of the vehicle, calls can be made or received with OnStar services, system limitations, and OnStar User damage to the vehicle in a crash, or wireless using the infotainment display. Terms, Privacy Statement, and Software phone network congestion or jamming — Terms: may prevent service. OnStar Personal Identification . Call 1-888-4ONSTAR (1-888-466-7827). See Radio Frequency Statement 0 290. Number (PIN) . See www.onstar.com (U.S.). Services for People with Disabilities A PIN is needed to access some OnStar . See www.onstar.ca (Canada). services. The PIN will need to be changed . Call TTY 1-877-248-2080. Advisors provide services to help with the first time when speaking with an . Press Q to speak with an Advisor. physical disabilities and medical conditions. Advisor. To change the OnStar PIN, contact an OnStar Advisor by pressing Q or calling OnStar or connected services cannot work Press Q to help: 1-888-4ONSTAR. unless the vehicle is in a place where OnStar . Locate a gas station with an attendant to has an agreement with a wireless service pump gas. Warranty provider for service in that area. The . Find a hotel, restaurant, etc., that meets OnStar equipment may be warranted as part wireless service provider must also have accessibility needs. coverage, network capacity, reception, and of the vehicle warranty. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

OnStar 297 Languages A temporary loss of GPS can cause loss of Add-on Electrical Equipment the ability to send a Turn-by-Turn The vehicle can be programmed to respond The OnStar system is integrated into the Navigation route. The Advisor may give a electrical architecture of the vehicle. Do not in multiple languages. Press Q and ask for verbal route or may ask for a call back after add any electrical equipment. See Add-On an Advisor. Advisors are available in English, the vehicle is driven into an open area. Spanish, and French. Available languages Electrical Equipment 0 200. Added electrical may vary by country. Cellular and GPS Antennas equipment may interfere with the operation of the OnStar system and cause it to not Potential Issues Cellular reception is required for OnStar to operate. send remote signals to the vehicle. Do not OnStar cannot perform Remote Door Unlock place items over or near the antenna to Vehicle Software Updates or Stolen Vehicle Assistance after the vehicle prevent blocking cellular and GPS signal OnStar or GM may remotely deliver has been off continuously for 10 days reception. without an ignition cycle. If the vehicle has software updates or changes to the vehicle not been started for 10 days, OnStar can Unable to Connect to OnStar Message without further notice or consent. These updates or changes may enhance or contact Roadside Assistance or a locksmith If there is limited cellular coverage or the to help gain access to the vehicle. maintain safety, security, or the operation cellular network has reached maximum of the vehicle or the vehicle systems. Global Positioning System (GPS) capacity, this message may come on. Press Software updates or changes may affect or . Obstruction of the GPS can occur in a Q to try the call again or try again after erase data or settings that are stored in the large city with tall buildings; in parking driving a few miles into another vehicle, such as saved navigation garages; around airports; in tunnels and cellular area. destinations or pre-set radio stations. underpasses; or in an area with very Vehicle and Power Issues Neither OnStar nor GM is responsible for dense trees. If GPS signals are not any affected or erased data or settings. available, the OnStar system should still OnStar services require a vehicle electrical These updates or changes may also collect operate to call OnStar. However, OnStar system, wireless service, and GPS satellite personal information. Such collection is could have difficulty identifying the exact technologies to be available and operating described in the OnStar privacy statement or location. for features to function properly. These separately disclosed at the time of . In emergency situations, OnStar can use systems may not operate if the battery is installation. These updates or changes may the last stored GPS location to send to discharged or disconnected. also cause a system to automatically emergency responders. communicate with GM servers to collect information about vehicle system status, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

298 OnStar identify whether updates or changes are for a period of three years after our last available, or deliver updates or changes. An shipment of this product. This offer is valid active OnStar agreement constitutes consent to anyone in receipt of this information. to these software updates or changes and *Provided through LG Electronics Inc., who is agreement that either OnStar or GM may solely responsible for provisions of related remotely deliver them to the vehicle. OSS compliance. Privacy The complete OnStar Privacy Statement may be found at www.onstar.com (U.S.), or www.onstar.ca (Canada). We recommend that you review it. If you have any questions, call 1-888-4ONSTAR (1-888-466-7827) or press Q to speak with an Advisor. Users of wireless communications are cautioned that the privacy of any information sent via wireless cellular communications cannot be assured. Third parties may unlawfully intercept or access transmissions and private communications without consent. OnStar - Software Acknowledgements To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http:// opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers, and copyright notices are available for download. This offer is valid Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Connected Services 299 Connected Services 2. Say “Cancel route.” System responds: Connected Services “Do you want to cancel directions?” Connected Services Navigation 3. Say “Yes.” System responds: “OK, request completed, thank you, goodbye.” Navigation ...... 299 Navigation requires a specific OnStar or Connections ...... 300 connected service plan. Route Preview Diagnostics ...... 301 Press Q to receive Turn-by-Turn directions 1. Press =. System responds: “OnStar or have them sent to the vehicle’s ready,” then a tone. navigation screen, if equipped. 2. Say “Route preview.” System responds with the next three maneuvers. Turn-by-Turn Navigation Repeat 1. Press Q to connect to an Advisor. 1. Press =. System responds: “OnStar 2. Request directions to be downloaded to ready,” then a tone. the vehicle. 2. Say “Repeat.” System responds with the 3. Follow the voice-guided commands. last direction given, then responds with Using Voice Commands During a “OnStar ready,” then a tone. Planned Route Get My Destination Functionality of the Voice Command button, 1. Press =. System responds: “OnStar if equipped, may vary by vehicle and region. ready,” then a tone. For some vehicles, press = to open the 2. Say “Get my destination.” System OnStar app on the infotainment display. For responds with the address and distance other vehicles press = as follows. to the destination, then responds with Cancel Route “OnStar ready,” then a tone. 1. Press =. System responds: “OnStar Send Destination to Vehicle ready,” then a tone. Directions can be sent to the vehicle’s navigation screen, if equipped. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

300 Connected Services Press Q, then ask the Advisor to download Wi-Fi Hotspot (If Equipped) After initial set-up, your vehicle’s Wi-Fi directions to the vehicle’s navigation system, The vehicle may have a built-in Wi-Fi hotspot will connect automatically to your if equipped. After the call ends, the hotspot that provides access to the Internet mobile devices. Manage data usage by navigation screen will provide prompts to and web content at 4G LTE speed. Up to turning Wi-Fi on or off on your mobile begin driving directions. Routes that are sent seven mobile devices can be connected. device, by using the myBuick mobile app, to the navigation screen can only be A data plan is required. Use the in-vehicle or by contacting an OnStar Advisor. On canceled through the navigation system. controls only when it is safe to do so. some vehicles, Wi-Fi can also be managed from the Wi-Fi Hotspot menu. See www.onstar.com (U.S.) or www.onstar.ca 1. To retrieve Wi-Fi hotspot information, (Canada). press = to open the OnStar app on the MyBuick Mobile App (If Available) infotainment display, then select Wi-Fi Download the myBuick mobile app to Connections Hotspot. On some vehicles, touch Wi-Fi compatible Apple and Android smartphones. The following services help with staying or Wi-Fi Settings on the screen. Buick users can access the following services connected. 2. The Wi-Fi settings will display the Wi-Fi from a smartphone: For coverage maps, see www.onstar.com hotspot name (SSID), password, and on . Remotely start/stop the vehicle, (U.S.) or www.onstar.ca (Canada). some vehicles, the connection type (no if factory-equipped. Internet connection, 3G, 4G, 4G LTE), and . Lock/unlock doors, if equipped with Ensuring Security signal quality (poor, good, excellent). The automatic locks. . Change the default passwords for the LTE icon shows connection to Wi-Fi. It is . Activate the horn and lamps. Wi-Fi hotspot and myBuick mobile possible that the icon may not illuminate . Check the vehicle’s fuel level, oil life, application. Make these passwords even though the vehicle has an active or tire pressure, if factory-equipped with different from each other and use a connection. the Tire Pressure Monitor System. combination of letters and numbers to 3. To change the SSID or password, press increase the security. . Send destinations to the vehicle. Q or call 1-888-4ONSTAR to connect . Change the default name of the SSID . Locate the vehicle on a map (U.S. with an Advisor. On some vehicles, the (Service Set Identifier). This is your market only). SSID and password can be changed in network’s name that is visible to other the Wi-Fi Hotspot menu. . Turn the vehicle's Wi-Fi hotspot on/off, wireless devices. Choose a unique name manage settings, and monitor data and avoid family names or vehicle consumption, if equipped. descriptions. . Locate a dealer and schedule service. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Connected Services 301 . Request Roadside Assistance. Diagnostics . Set a parking reminder with pin drop, take a photo, make a note, and set a By monitoring and reporting on the vehicle’s timer. key systems, OnStar Advanced Diagnostics, if equipped, provides a way to keep up on . Connect with Buick on social media. maintenance. Capabilities vary by model. Features are subject to change. For myBuick See www.onstar.com for details and system mobile app information and compatibility, limitations. Features are subject to change. see my.buick.com. For updates on feature capabilities, see An active OnStar or connected service plan my.buick.com. Message and data rates may may be required. A compatible device, apply. factory-installed remote start, and power locks are required. Data rates apply. See www.onstar.com for details and system limitations. Remote Services Contact an OnStar Advisor to unlock the doors or sound the horn and flash the lamps. Marketplace OnStar Advisors can provide offers from restaurants and retailers on your route, help locate hotels, or book a room. These services vary by market. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

302 Index A Airbags (cont'd) Index About Driving the Vehicle ...... 2 Passenger Status Indicator ...... 80 Accessories and Modifications ...... 202 Readiness Light ...... 79 Accessory Power ...... 178 Servicing Airbag-Equipped Vehicles ...... 47 Add-On Electrical Equipment ...... 200 System Check ...... 38 Additional Information Alarm OnStar ...... 295 Vehicle Security ...... 18 Additional Maintenance and Care ...... 272 Alert Adjustments Side Blind Zone (SBZA) ...... 194 Lumbar, Front Seats ...... 26 All-Season Tires ...... 233 Agreements All-Wheel Drive ...... 183, 219 Trademarks and License ...... 132 AM-FM Radio ...... 109, 141 Air Cleaner/Filter, Engine ...... 211 Antenna Air Conditioning ...... 159 Multi-band ...... 113, 144 Air Filter, Passenger Compartment ...... 161 Antilock Brake System (ABS) ...... 184 Air Intake ...... 161 Warning Light ...... 83 Air Vents ...... 161 Appearance Care Airbag System Exterior ...... 258 Check ...... 48 Interior ...... 262 How Does an Airbag Restrain? ...... 42 Apple CarPlay and Android Auto . . . . . 128, 153 Passenger Sensing System ...... 44 Armrest What Makes an Airbag Inflate? ...... 42 Front Seat ...... 27 What Will You See after an Airbag Rear Seat ...... 32 Inflates? ...... 42 Assistance Program, Roadside ...... 285 When Should an Airbag Inflate? ...... 41 Audio Where Are the Airbags? ...... 40 Bluetooth ...... 117, 147 Airbags Automatic Adding Equipment to the Vehicle ...... 47 Door Locks ...... 16 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Index 303 Automatic (cont'd) Braking ...... 166 Carbon Monoxide (cont'd) Headlamp System ...... 98 Break-In, New Vehicle ...... 173 Winter Driving ...... 169 Transmission ...... 181 Bulb Replacement Cargo Transmission Fluid ...... 210 Halogen Bulbs ...... 223 Cover ...... 69 Automatic Transmission Headlamp Aiming ...... 223 Management System ...... 69 Manual Mode ...... 183 Headlamps ...... 223 Caution, Danger, and Warning ...... 2 Shift Lock Control Function Check ...... 220 Headlamps, Front Turn Signal, and Center Console Storage ...... 68 Auxiliary Jack ...... 116, 147 Parking Lamps ...... 223 Chains, Tire ...... 247 Avoiding Untrusted Media License Plate Lamps ...... 225 Charging System Light ...... 80 Devices ...... 113, 144 Taillamps, Turn Signal, Sidemarker, Check B Stoplamps, and Backup Lamps ...... 224 Engine Light (Malfunction Indicator) . . . . 81 Buying New Tires ...... 244 Child Restraints Battery Infants and Young Children ...... 50 Exterior Lighting Battery Saver ...... 102 C Lower Anchors and Tethers for Load Management ...... 101 Calibration ...... 74 Children ...... 54 Power Protection ...... 102 California Older Children ...... 48 Battery - North America ...... 219, 253 Perchlorate Materials Securing ...... 62, 64 Blade Replacement, Wiper ...... 220 Requirements ...... 202 Systems ...... 52 Bluetooth California Proposition Circuit Breakers ...... 226 Overview ...... 123, 126, 149 65 Warning ...... 202, 219, 253, Cleaning Bluetooth Audio ...... 117, 147 Back Cover Exterior Care ...... 258 Brake Camera Interior Care ...... 262 System Warning Light ...... 82 Rear Vision (RVC) ...... 190 Climate Control Systems ...... 159 Brakes ...... 217 Canadian Vehicle Owners ...... 1 Air Conditioning ...... 159 Antilock ...... 184 Capacities and Specifications ...... 280 Heating ...... 159 Assist ...... 185 Carbon Monoxide Clock ...... 75 Fluid ...... 218 Engine Exhaust ...... 180 Cluster, Instrument ...... 76 Parking ...... 184 Liftgate ...... 17 Collision Damage Repair ...... 288 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

304 Index Compact Spare Tire ...... 252 Cruise Control (cont'd) Door (cont'd) Compartments Light ...... 86 Locks ...... 14 Storage ...... 67 Cupholders ...... 68 Power Locks ...... 15 Compass ...... 74 Customer Assistance ...... 284 Drive Belt Routing, Engine ...... 281 Connected Services Offices ...... 284 Drive Systems Connections ...... 300 Text Telephone (TTY) Users ...... 284 All-Wheel Drive ...... 183, 219 Diagnostics ...... 301 Customer Information Driver Assistance Systems ...... 188 Navigation ...... 299 Publications Ordering Information . . . . . 289 Driver Behavior ...... 164 Connections Customer Satisfaction Procedure ...... 282 Driver Information Center (DIC) ...... 86 Connected Services ...... 300 Cybersecurity ...... 292 Driving Control D Better Fuel Economy ...... 164 Traction and Electronic Stability ...... 185 Defensive ...... 165 Damage Repair, Collision ...... 288 Control of a Vehicle ...... 165 Environment ...... 164 Danger, Warning, and Caution ...... 2 Controls Hill and Mountain Roads ...... 168 Data Collection Steering Wheel ...... 106, 139 If the Vehicle is Stuck ...... 169 Infotainment System ...... 293 Convenience Net ...... 70 Impaired ...... 165 OnStar ...... 293 Convex Mirrors ...... 19 Loss of Control ...... 167 Data Recorders, Event ...... 292 Coolant Off-Road Recovery ...... 167 Daytime Running Lamps (DRL) ...... 98 Engine Temperature Gauge ...... 78 Vehicle Load Limits ...... 170 Defensive Driving ...... 165 Cooling ...... 159 Wet Roads ...... 167 Delayed Locking ...... 15 Cooling System ...... 212 Winter ...... 169 Diagnostics Courtesy Lamps ...... 100 Driving the Vehicle ...... 2 Connected Services ...... 301 Courtesy Transportation Program ...... 287 Distracted Driving ...... 164 E Cover Dome Lamps ...... 100 Electrical Equipment, Add-On ...... 200 Cargo ...... 69 Door Electrical System Covers Ajar Light ...... 86 Engine Compartment Fuse Block ...... 227 Winter ...... 176 Delayed Locking ...... 15 Fuses and Circuit Breakers ...... 226 Cruise Control ...... 186 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Index 305 Electrical System (cont'd) F Fuel (cont'd) Instrument Panel Fuse Block ...... 230 Filter, Prohibited Fuels ...... 196 Overload ...... 226 Engine Air Cleaner ...... 211 Recommended ...... 196 Rear Compartment Fuse Block ...... 231 Flash-to-Pass ...... 98 Top Tier ...... 196 Emergency Flashers, Hazard Warning ...... 99 Fuses OnStar ...... 295 Flat Tire ...... 248 Engine Compartment Fuse Block ...... 227 Engine Changing ...... 249 Fuses and Circuit Breakers ...... 226 Air Cleaner/Filter ...... 211 Floor Mats ...... 264 Instrument Panel Fuse Block ...... 230 Check Light (Malfunction Indicator) . . . . . 81 Fluid Rear Compartment Fuse Block ...... 231 Compartment Overview ...... 205 Automatic Transmission ...... 210 G Coolant Temperature Gauge ...... 78 Brakes ...... 218 Gas Strut(s) ...... 222 Cooling System ...... 212 Washer ...... 216 Gauges Drive Belt Routing ...... 281 Folding Mirrors ...... 20 Engine Coolant Temperature ...... 78 Exhaust ...... 180 Folding Seatback ...... 28 Fuel ...... 77 Heater ...... 177 Forward Collision Alert (FCA) System . . . . 192 Odometer ...... 77 Oil Life System ...... 210 Frequency Statement Speedometer ...... 77 Oil Pressure Light ...... 85 Radio ...... 290 Tachometer ...... 77 Overheating ...... 215 Front Seat Armrest ...... 27 Trip Odometer ...... 77 Power Messages ...... 89 Front Seats Warning Lights and Indicators ...... 75 Running While Parked ...... 181 Adjustment ...... 25 General Information Starting ...... 175 Fuel Service and Maintenance ...... 266 Entry Lighting ...... 101 Additives ...... 197 Towing ...... 200 Event Data Recorders ...... 292 Economy, Driving for Better ...... 164 Vehicle Care ...... 202 Exit Lighting ...... 101 Filling a Portable Fuel Container ...... 200 Glove Box ...... 67 Extended Parking ...... 180 Filling the Tank ...... 197, 198 GM Mobility Reimbursement Extender, Seat Belt ...... 37 Foreign Countries ...... 197 Program ...... 285 Exterior Lamp Controls ...... 97 Gauge ...... 77 Exterior Lighting Battery Saver ...... 102 Low Fuel Warning Light ...... 85 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

306 Index H I Lamps Halogen Bulbs ...... 223 Ignition Positions ...... 174 Courtesy ...... 100 Hazard Warning Flashers ...... 99 Immobilizer ...... 19 Daytime Running (DRL) ...... 98 HD Radio Technology ...... 112 Light ...... 85 Dome ...... 100 Head Restraints ...... 24 Indicator Exterior Controls ...... 97 Headlamps Vehicle Ahead ...... 83 Exterior Lighting Battery Saver ...... 102 Aiming ...... 223 Infants and Young Children, Restraints . . . . 50 Headlamps, Front Turn Signal, and Automatic ...... 98 Information Parking Lamps ...... 223 Bulb Replacement ...... 223 Publication Ordering ...... 289 License Plate ...... 225 Daytime Running Lamps (DRL) ...... 98 Infotainment System ...... 293 Malfunction Indicator (Check Engine) . . . 81 Flash-to-Pass ...... 98 Instrument Cluster ...... 76 On Reminder ...... 86 High-Beam On Light ...... 86 Instrument Panel Reading ...... 101 High/Low Beam Changer ...... 97 Storage Area ...... 67 Lane Departure Warning (LDW) ...... 195 Lamps On Reminder ...... 86 Instrument Panel Overview ...... 4 Lane Departure Warning Light ...... 83 Heated Mirrors ...... 20 Interior Rearview Mirrors ...... 20 Lap-Shoulder Belt ...... 34 Heater Introduction ...... 1, 104, 136 LATCH System Replacing Parts after a Crash ...... 61 Engine ...... 177 J Heating ...... 159 LATCH, Lower Anchors and Tethers for Jack High-Beam On Light ...... 86 Children ...... 54 Auxiliary ...... 116, 147 Hill and Mountain Roads ...... 168 LED Lighting ...... 223 Jump Starting - North America ...... 253 Hill Start Assist (HSA) ...... 185 Liftgate ...... 17 Hood ...... 203 K Lighting Horn ...... 72 Keyless Entry Entry ...... 101 How to Wear Seat Belts Properly ...... 33 Remote (RKE) System ...... 7 Exit ...... 101 HVAC ...... 159 Keys...... 6 Illumination Control ...... 100 L LED ...... 223 Lights Labeling, Tire Sidewall ...... 234 Airbag Readiness ...... 79 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Index 307 Lights (cont'd) Loss of Control ...... 167 Mirrors (cont'd) Antilock Brake System (ABS) Low Fuel Warning Light ...... 85 Folding ...... 20 Warning ...... 83 Lower Anchors and Tethers for Heated ...... 20 Brake System Warning ...... 82 Children (LATCH System) ...... 54 Manual Rearview ...... 20 Charging System ...... 80 Lumbar Adjustment ...... 26 Power ...... 20 Check Engine (Malfunction Indicator) . . . 81 Front Seats ...... 26 Mirrors, Interior Rearview ...... 20 Cruise Control ...... 86 Monitor System, Tire Pressure ...... 239 M Door Ajar ...... 86 Multi-band Antenna ...... 113, 144 Maintenance Engine Oil Pressure ...... 85 Records ...... 278 N Flash-to-Pass ...... 98 Maintenance and Care Navigation High-Beam On ...... 86 Additional ...... 272 Connected Services ...... 299 High/Low Beam Changer ...... 97 Maintenance Schedule ...... 267 Net, Convenience ...... 70 Immobilizer ...... 85 Recommended Fluids and New Vehicle Break-In ...... 173 Lane Departure Warning ...... 83 Lubricants ...... 275 Low Fuel Warning ...... 85 O Malfunction Indicator Lamp ...... 81 Seat Belt Reminders ...... 79 Odometer ...... 77 Manual Mode ...... 183 StabiliTrak OFF ...... 84 Trip ...... 77 Media Tire Pressure ...... 84 Off-Road Avoiding Untrusted Devices ...... 113, 144 Traction Control System Recovery ...... 167 Messages (TCS)/StabiliTrak ...... 84 Oil Engine Power ...... 89 Traction Off ...... 83 Engine ...... 208 Vehicle ...... 88 Locks Engine Oil Life System ...... 210 Vehicle Speed ...... 89 Automatic Door ...... 16 Pressure Light ...... 85 Messaging Delayed Locking ...... 15 Older Children, Restraints ...... 48 Text ...... 127 Door ...... 14 Online Owner Center ...... 284 Mirrors Lockout Protection ...... 16 OnStar ...... 293 Automatic Dimming Rearview ...... 20 Power Door ...... 15 OnStar Additional Information ...... 295 Convex ...... 19 Safety ...... 16 OnStar Emergency ...... 295 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

308 Index OnStar Overview ...... 294 Phone Radio (cont'd) OnStar Security ...... 295 Apple CarPlay and HD Radio Technology ...... 112 OnStar System ...... 118, 148 Android Auto ...... 128, 153 Satellite ...... 143 Outlets Bluetooth ...... 123, 126, 149 Radio Data System (RDS) ...... 143 Power ...... 75 Port Radio Frequency Statement ...... 290 Overheating, Engine ...... 215 USB ...... 113, 144 Radio Reception ...... 113, 143 Overview ...... 105, 138 Power Radios Instrument Panel ...... 4 Door Locks ...... 15 AM-FM Radio ...... 109 Satellite ...... 112 P Mirrors ...... 20 Outlets ...... 75 Reading Lamps ...... 101 Park Protection, Battery ...... 102 Rear Seat Armrest ...... 32 Shifting Into ...... 178 Retained Accessory (RAP) ...... 178 Rear Seats ...... 28 Shifting Out of ...... 179 Seat Adjustment ...... 26 Rear Vision Camera (RVC) ...... 190 Park Assist ...... 191 Windows ...... 21 Rear Window Washer/Wiper ...... 73 Parking Pregnancy, Using Seat Belts ...... 37 Rearview Mirrors ...... 20 Brake ...... 184 Privacy Automatic Dimming ...... 20 Brake and P (Park) Mechanism Vehicle Data Recording ...... 292 Reclining Seatbacks ...... 26 Check ...... 220 Program Recognition Extended ...... 180 Courtesy Transportation ...... 287 Voice ...... 118 Over Things That Burn ...... 180 Prohibited Fuels ...... 196 Recommended Passenger Airbag Status Indicator ...... 80 Proposition 65 Warning, Fuel ...... 196 Passenger Compartment Air Filter ...... 161 California ...... 202, 219, 253, Recommended Fluids and Lubricants . . . . . 275 Passenger Sensing System ...... 44 Back Cover Records Perchlorate Materials Requirements, Publication Ordering Information ...... 289 Maintenance ...... 278 California ...... 202 Recreational Vehicle Towing ...... 256 Personalization R Reimbursement Program, GM Vehicle ...... 89, 94 Radio Mobility ...... 285 AM-FM ...... 141 Remote Keyless Entry (RKE) System ...... 7 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Index 309 Remote Vehicle Start ...... 13 S Security Replacement Parts Safety Defects Reporting OnStar ...... 295 Airbags ...... 48 Canadian Government ...... 291 Vehicle ...... 18 Maintenance ...... 276 General Motors ...... 291 Vehicle Alarm ...... 18 Replacing Airbag System ...... 48 U.S. Government ...... 290 Service ...... 162 Replacing LATCH System Parts after a Safety Locks ...... 16 Accessories and Modifications ...... 202 Crash ...... 61 Safety System Check ...... 37 Climate Control System ...... 159 Replacing Seat Belt System Parts after Satellite Radio ...... 112, 143 Doing Your Own Work ...... 203 a Crash ...... 38 Scheduling Appointments ...... 287 Maintenance Records ...... 278 Reporting Safety Defects Seat Belts ...... 32 Maintenance, General Information . . . . . 266 Canadian Government ...... 291 Care ...... 38 Parts Identification ...... 279 General Motors ...... 291 Extender ...... 37 Scheduling Appointments ...... 287 U.S. Government ...... 290 How to Wear Seat Belts Properly ...... 33 Services Restraints Lap-Shoulder Belt ...... 34 Special Application ...... 272 Where to Put ...... 53 Reminders ...... 79 Servicing the Airbag ...... 47 Retained Accessory Power (RAP) ...... 178 Replacing after a Crash ...... 38 Settings ...... 129, 154 Roads Use During Pregnancy ...... 37 Shift Lock Control Function Check, Driving, Wet ...... 167 Seats Automatic Transmission ...... 220 Roadside Assistance Program ...... 285 Adjustment, Front ...... 25 Shifting Roof Folding Seatback ...... 28 Into Park ...... 178 Sunroof ...... 22 Head Restraints ...... 24 Out of Park ...... 179 Roof Rack System ...... 70 Lumbar Adjustment, Front ...... 26 Side Blind Zone Alert (SBZA) ...... 194 Rotation, Tires ...... 242 Power Adjustment, Front ...... 26 Sidemarker Routing, Engine Drive Belt ...... 281 Rear ...... 28 Bulb Replacement ...... 224 Running the Vehicle While Parked ...... 181 Reclining Seatbacks ...... 26 Signals, Turn and Lane-Change ...... 99 Underseat Storage ...... 68 Software Updates ...... 109 Securing Child Restraints ...... 62, 64 Spare Tire Compact ...... 252 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

310 Index Special Application Services ...... 272 Sun Visors ...... 22 Tires (cont'd) Specifications and Capacities ...... 280 Sunroof ...... 22 Inspection ...... 242 Speedometer ...... 77 Symbols ...... 2 Pressure ...... 238 StabiliTrak System Pressure Light ...... 84 OFF Light ...... 84 Forward Collision Alert (FCA) ...... 192 Pressure Monitor Operation ...... 240 Start Assist, Hill ...... 185 Infotainment ...... 293 Pressure Monitor System ...... 239 Start Vehicle, Remote ...... 13 Roof Rack ...... 70 Rotation ...... 242 Starter Switch Check ...... 219 Systems Sidewall Labeling ...... 234 Starting the Engine ...... 175 Driver Assistance ...... 188 Terminology and Definitions ...... 236 Uniform Tire Quality Grading ...... 245 Steering ...... 166 T Wheel Adjustment ...... 71 Wheel Alignment and Tire Balance . . . . 247 Tachometer ...... 77 Wheel Controls ...... 72 Wheel Replacement ...... 247 Taillamps Steering Wheel Controls ...... 106, 139 When It Is Time for New Tires ...... 243 Bulb Replacement ...... 224 Stoplamps and Back-Up Lamps Winter ...... 233 Text Messaging ...... 127 Bulb Replacement ...... 224 Top Tier Fuel ...... 196 Text Telephone (TTY) Users ...... 284 Storage Areas Towing Theft-Deterrent Systems ...... 19 Cargo Cover ...... 69 General Information ...... 200 Immobilizer ...... 19 Cargo Management System ...... 69 Recreational Vehicle ...... 256 Time ...... 75 Center Console ...... 68 Vehicle ...... 255 Tires ...... 232 Convenience Net ...... 70 Traction All-Season ...... 233 Glove Box ...... 67 Control System (TCS)/StabiliTrak Buying New Tires ...... 244 Instrument Panel ...... 67 Light ...... 84 Chains ...... 247 Roof Rack System ...... 70 Off Light ...... 83 Changing ...... 249 Underseat ...... 68 Traction Control/Electronic Stability Compact Spare ...... 252 Storage Compartments ...... 67 Control ...... 185 Designations ...... 235 Struts Trademarks and License Agreements ...... 132 Different Size ...... 245 Gas ...... 222 Transmission If a Tire Goes Flat ...... 248 Stuck Vehicle ...... 169 Automatic ...... 181 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) - 2021 - CRC - 8/18/20

Index 311 Transmission (cont'd) Vehicle (cont'd) Windows (cont'd) Fluid, Automatic ...... 210 Speed Messages ...... 89 Power ...... 21 Transportation Program, Courtesy ...... 287 Towing ...... 255 Windshield Trip Odometer ...... 77 Vehicle Ahead Indicator ...... 83 Replacement ...... 221 Turn and Lane-Change Signals ...... 99 Vehicle Care Wiper/Washer ...... 72 Turn Signal Tire Pressure ...... 238 Winter Bulb Replacement ...... 224 Vehicle Data Recording and Privacy ...... 292 Driving ...... 169 U Ventilation, Air ...... 161 Winter Cover ...... 176 Visors ...... 22 Winter Tires ...... 233 Underseat Storage ...... 68 Voice Recognition ...... 118 Wiper Blade Replacement ...... 220 Uniform Tire Quality Grading ...... 245 Wipers Updates W Rear Washer ...... 73 Software ...... 109 Warning USB Port ...... 113, 144 Brake System Light ...... 82 Using the System ...... 106, 139 Caution and Danger ...... 2 Using This Manual ...... 2 Lane Departure (LDW) ...... 195 V Warning Lights, Gauges, and Indicators ...... 75 Vehicle Warnings Alarm System ...... 18 Hazard Flashers ...... 99 Canadian Owners ...... 1 Washer Fluid ...... 216 Control ...... 165 Wheels Design ...... 164 Alignment and Tire Balance ...... 247 Identification Number (VIN) ...... 279 Different Size ...... 245 Load Limits ...... 170 Replacement ...... 247 Messages ...... 88 When It Is Time for New Tires ...... 243 Personalization ...... 89, 94 Where to Put the Restraint ...... 53 Remote Start ...... 13 Windows ...... 20 Security ...... 18 21_BUI_Encore_COV_en_US_84709979B_2020SEPT3.pdf 1 8/7/2020 4:20:24 PM

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