2020 Buick Encore Owners Manual

20_BUI_Encore_COV_en_US_84709964C_2020MAR06.ai 1 3/6/2020 10:30:47 AM

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K Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Contents Introduction ...... 2 Keys, Doors, and Windows ...... 7 Seats and Restraints ...... 29 Storage ...... 83 Instruments and Controls ...... 88 Lighting ...... 123 Infotainment System ...... 129 Climate Controls ...... 130 Driving and Operating ...... 138 Vehicle Care ...... 186 Service and Maintenance . . . . . 261 Technical Data ...... 275 Customer Information ...... 279 Reporting Safety Defects ...... 289 OnStar ...... 293 Connected Services ...... 299 Index ...... 302 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 3/6/20

2 Introduction Introduction This manual describes features that Helm, Incorporated may or may not be on the vehicle Attention: Customer Service because of optional equipment that 47911 Halyard Drive was not purchased on the vehicle, Plymouth, MI 48170 model variants, country USA specifications, features/applications that may not be available in your Using this Manual region, or changes subsequent to the printing of this owner’s manual. To quickly locate information about the vehicle, use the Index in the The names, logos, emblems, Refer to the purchase back of the manual. It is an slogans, vehicle model names, and documentation relating to your alphabetical list of what is in the vehicle body designs appearing in specific vehicle to confirm the manual and the page number where this manual including, but not limited features. it can be found. to, GM, the GM logo, BUICK, the BUICK Emblem, and ENCORE are Keep this manual in the vehicle for trademarks and/or service marks of quick reference. About Driving the Vehicle General Motors LLC, its As with other vehicles of this type, subsidiaries, affiliates, or licensors. Canadian Vehicle Owners failure to operate this vehicle For vehicles first sold in Canada, A French language manual can be correctly may result in loss of substitute the name “General obtained from your dealer, at control or a crash. Be sure to read Motors of Canada Company” for www.helminc.com, or from: the driving guidelines in this manual in the section called “Driving and Buick Motor Division wherever it Propriétaires Canadiens appears in this manual. Operating” and specifically Driver 0 On peut obtenir un exemplaire de Behavior 139, Driving 0 ce guide en français auprès du Environment 139, and Vehicle 0 concessionnaire ou à l'adresse Design 139. suivante:

Introduction 3 Danger, Warning, and 0 : Shown when there is more Caution information on another page — “see page.” Warning messages found on vehicle labels and in this manual describe Vehicle Symbol Chart hazards and what to do to avoid or Here are some additional symbols reduce them. A circle with a slash through it is a that may be found on the vehicle safety symbol which means “Do and what they mean. See the { Danger not,”“Do not do this,” or “Do not let features in this manual for this happen.” information. Danger indicates a hazard with a u : Air Conditioning System high level of risk which will result Symbols in serious injury or death. G : Air Conditioning Refrigerant Oil The vehicle has components and labels that use symbols instead of 9 : Airbag Readiness Light text. Symbols are shown along with ! : Antilock Brake System (ABS) { Warning the text describing the operation or information relating to a specific $ : Brake System Warning Light Warning indicates a hazard that component, control, message, could result in injury or death. gauge, or indicator. 9 : Dispose of Used Components Properly M : Shown when the owner’s manual has additional instructions P : Do Not Apply High Pressure Caution or information. Water * B : Engine Coolant Temperature Caution indicates a hazard that : Shown when the service manual has additional instructions could result in property or vehicle or information. _ : Flame/Fire Prohibited damage. H : Flammable [ : Forward Collision Alert Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

4 Introduction R : Fuse Block Cover Lock I : Registered Technician Location / : Remote Vehicle Start + : Fuses > : Seat Belt Reminders j : ISOFIX/LATCH System Child Restraints I : Side Blind Zone Alert Q : Keep Fuse Block Covers h : Stop/Start Properly Installed 7 : Tire Pressure Monitor | : Lane Change Alert d : Traction Control/StabiliTrak/ @ : Lane Departure Warning Electronic Stability Control (ESC) A : Lane Keep Assist a : Under Pressure * : Malfunction Indicator Lamp V : Vehicle Ahead Indicator : : Oil Pressure X : Park Assist ~ : Pedestrian Ahead Indicator O : Power 7 : Rear Cross Traffic Alert Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Introduction 5 Instrument Panel Overview Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

6 Introduction 1. Air Vents 0 135. 11. Traction Control/Electronic 21. Data Link Connector (DLC) 0 2. Turn Signal Lever. See Turn Stability Control 165. (Out of View). See Malfunction Indicator Lamp (Check Engine and Lane-Change Signals Hazard Warning Flashers 0 0 125. 0 125. Light - Capless) 101 or Malfunction Indicator Lamp Headlamp High/Low-Beam Passenger Airbag Status (Check Engine Light - Capped) Changer 0 123. Indicator. See Passenger 0 103. Sensing System 0 56. 3. Instrument Cluster 0 95. 22. Exterior Lamp Controls 0 123. 0 4. Driver Information Center (DIC) 12. Park Assist 173 (If Equipped). Instrument Panel Illumination Display. See Driver Information Control 0 126. 0 Center (DIC) 110. 13. Lane Departure Warning 0 (LDW) 0 178 (If Equipped). Front Fog Lamps 126 (If 5. Windshield Wiper/Washer 0 89. Equipped). 0 Rear Window Wiper/Washer 14. Ignition Positions 151. 0 91. 15. Steering Wheel Controls 0 89. 6. Light Sensor. See Automatic 16. Horn 0 89. 0 Headlamp System 124. 17. Steering Wheel Adjustment 7. Infotainment 0 129. 0 89. 8. Climate Control Systems 0 130 18. Cruise Control 0 167. or Forward Collision Alert (FCA) Dual Automatic Climate Control System 0 174 (If Equipped). System 0 132 (If Equipped). 0 19. Hood Release. See Hood Heated Steering Wheel 89 (If 0 189. Equipped). 20. Instrument Panel Storage 0 83. 9. Instrument Panel Storage 0 83. 10. Shift Lever. See Automatic Transmission 0 160. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Keys, Doors, and Windows 7 Folding Mirrors ...... 23 Keys and Locks Keys, Doors, and Heated Mirrors ...... 23 Windows Reverse Tilt Mirrors ...... 23 Keys Interior Mirrors Interior Rearview Mirrors ...... 24 Keys and Locks Manual Rearview Mirror ...... 24 { Warning Keys ...... 7 Automatic Dimming Rearview Leaving children in a vehicle with Remote Keyless Entry (RKE) Mirror ...... 24 System ...... 8 a Remote Keyless Entry (RKE) Remote Keyless Entry (RKE) Windows transmitter is dangerous and System Operation ...... 8 Windows ...... 24 children or others could be Remote Vehicle Start ...... 15 Power Windows ...... 25 seriously injured or killed. They Door Locks ...... 16 Sun Visors ...... 26 could operate the power windows Power Door Locks ...... 17 or other controls or make the Delayed Locking ...... 18 Roof vehicle move. The windows will Automatic Door Locks ...... 18 Sunroof ...... 27 function with the RKE transmitter Lockout Protection ...... 18 in the vehicle, and children or Safety Locks ...... 19 others could be caught in the path Doors of a closing window. Do not leave Liftgate ...... 19 children in a vehicle with an RKE transmitter. Vehicle Security Vehicle Security ...... 20 Vehicle Alarm System ...... 20 Immobilizer ...... 21 Immobilizer Operation ...... 21 Exterior Mirrors Convex Mirrors ...... 22 Power Mirrors ...... 23 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

8 Keys, Doors, and Windows To remove the key, press the button . Check the transmitter's battery. on the back of the transmitter, and See “Battery Replacement” later pull the key out. Never pull the key in this section. out without pressing the button. . If the transmitter is still not See your dealer if a new key is working correctly, see your needed. dealer or a qualified technician If locked out of the vehicle, see for service. Roadside Assistance Program 0 283. Remote Keyless Entry With an active OnStar or connected (RKE) System Operation service plan, an OnStar Advisor The Keyless Access system allows may remotely unlock the vehicle. for vehicle entry when the Remote The key that is part of the Remote 0 Keyless Entry (RKE) transmitter can See OnStar Overview 293. Keyless Entry (RKE) transmitter is be used for all locks. within 1 m (3 ft). See “Keyless Remote Keyless Entry Access Operation” later in this (RKE) System section. See Radio Frequency Statement The RKE transmitter may work up to 0 289. 60 m (197 ft) away from the vehicle. If there is a decrease in the Remote Other conditions can impact the Keyless Entry (RKE) operating performance of the transmitter. See range: Remote Keyless Entry (RKE) System 0 8. . Check the distance. The transmitter may be too far from the vehicle. . Check the location. Other vehicles or objects may be blocking the signal. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Keys, Doors, and Windows 9 immediately unlock. See Vehicle the turn signals flash for Personalization 0 113. If the 30 seconds, or until 7 is pressed passenger door is open when Q is again or the vehicle is started. pressed, all doors lock. / : If equipped, press Q and then Pressing Q may also arm the press and hold / for at least theft-deterrent system. See Vehicle four seconds to start the engine Alarm System 0 20. from outside the vehicle using the K RKE transmitter. See Remote : Press to unlock the driver door 0 and the fuel door, if equipped. Press Vehicle Start 15. again within five seconds to unlock Keyless Access Operation all doors. The RKE transmitter can With Remote Start Shown be programmed to unlock all doors The Keyless Access system lets on the first button press. See you lock and unlock the doors and The following may be available: Vehicle Personalization 0 113. access the liftgate without removing the RKE transmitter from your Q : Press to lock all doors and the The turn signal indicators will flash fuel door, if equipped. pocket, purse, briefcase, etc. The to indicate unlocking. See Vehicle RKE transmitter must be within 1 m The turn signal indicators may flash Personalization 0 113. (3 ft) of the liftgate or door being and/or the horn may sound on the Pressing K will disarm the opened. There is a button on each second press to indicate locking. theft-deterrent system. See Vehicle door handle. See Vehicle Personalization 0 113. Alarm System 0 20. Keyless Access can be If the driver door is open when is programmed to unlock all doors on Q 7 : Press and release one time to pressed and Unlocked Door the first lock/unlock press from the initiate vehicle locator. The exterior Anti-Lockout is enabled, all doors driver door. See Vehicle lamps flash and the horn chirps will lock and then the driver door will Personalization 0 113. three times. Press and hold 7 for at least three seconds to sound the panic alarm. The horn sounds and Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

10 Keys, Doors, and Windows If equipped with memory seats, RKE Keyless Unlocking/Locking from transmitters 1 and 2 are linked to the Passenger Doors seating positions of memory 1 or 2. 0 When the doors are locked and the See Memory Seats 34. RKE transmitter is within 1 m (3 ft) of Keyless Unlocking/Locking from the passenger door handle, the Driver Door pressing the lock/unlock button on the passenger door handle will When the doors are locked and the unlock all doors. RKE transmitter is within 1 m (3 ft) of the driver door handle, pressing Pressing the lock/unlock button will the lock/unlock button on the driver cause all doors to lock if any of the door handle will unlock the driver following occur: door. If the lock/unlock button is Driver Side Shown, Passenger . The lock/unlock button was used pressed again within five seconds, to unlock all doors. all passenger doors will unlock. Pull Side Similar the door handle to unlatch the door. Pressing the lock/unlock button will . Any vehicle door has opened cause all doors to lock if any of the and all doors are now closed. following occur: Passive Locking . It has been more than The vehicle will lock several five seconds since the first lock/ seconds after all doors are closed if unlock button press. the vehicle is off and at least one . The lock/unlock button presses transmitter has been removed or were used to unlock all doors. none remain in the vehicle. . Any vehicle door has opened The fuel door will also lock, and all doors are now closed. if equipped. If other electronic devices interfere with the RKE transmitter signal, the vehicle may not detect the RKE transmitter inside the vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Keys, Doors, and Windows 11 If passive locking is enabled, the Remote No Longer In Vehicle Alert reprogrammed. Each vehicle can doors may lock with the RKE If the vehicle is on with a door open have up to eight transmitters transmitter inside the vehicle. Do and then all doors are closed, the matched to it. not leave the RKE transmitter in an vehicle will check for RKE unattended vehicle. Programming with Recognized transmitters inside. If an RKE Transmitters To customize the doors to transmitter is not detected, the automatically lock when exiting the Driver Information Center (DIC) will A new transmitter can be vehicle, see Vehicle Personalization display NO REMOTE DETECTED programmed to the vehicle when 0 113. and the horn will chirp three times. there are two recognized This occurs only once each time the transmitters. To program, the vehicle Temporary Disable of Passive vehicle is driven. To turn on or off must be off and all of the Locking see Vehicle Personalization 0 113. transmitters, both currently Temporarily disable passive locking recognized and new, must be Keyless Liftgate Opening with you. by pressing and holding K on the interior door switch with a door open When the doors are locked, press for several seconds, or until three the touch pad to open the liftgate if chimes are heard. Passive locking the RKE transmitter is within will then remain disabled until Q on 1 m (3 ft). the interior door is pressed, or until Programming Transmitters to the vehicle is turned on. the Vehicle Remote Left In Vehicle Alert Only RKE transmitters programmed When the vehicle is turned off and to the vehicle will work. If a an RKE transmitter is left in the transmitter is lost or stolen, a vehicle, the horn will chirp three replacement can be purchased and times after all doors are closed. programmed through your dealer. The vehicle can be reprogrammed To turn on or off see Vehicle so that lost or stolen transmitters no 1. Remove the key from the RKE Personalization 0 113. longer work. Any remaining transmitter. transmitters will need to be Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

12 Keys, Doors, and Windows 2. Place the two recognized When all additional transmitters 3. Wait for 10 minutes until the transmitters in the center are programmed, press and DIC displays PRESS ENGINE console front cupholder. hold ENGINE START/STOP for START BUTTON TO LEARN 3. Insert the vehicle key of the 10 seconds to exit and then press ENGINE new transmitter into the key programming mode. START/STOP. lock cylinder on the outside of Programming without Recognized The DIC will again show the driver door and turn the key Transmitters REMOTE LEARN PENDING, to the unlock position five times PLEASE WAIT. within 10 seconds. If two currently recognized transmitters are not available, follow 4. Repeat Step 2 two additional The DIC displays READY FOR this procedure to program up to times. After the third time, all REMOTE #2, 3, 4 or 5. eight transmitters. This feature is previously known transmitters 4. Remove the two recognized not available in Canada. This will no longer work with the transmitters from the procedure will take approximately vehicle. Remaining transmitters cupholder. 30 minutes to complete. The vehicle can be relearned during the must be off and all of the next steps. 5. Place the new transmitter in transmitters to be programmed must the cupholder The DIC display should now be with you. show READY FOR REMOTE 6. Press ENGINE START/STOP. 1. Remove the key from the RKE # 1. When the transmitter is transmitter. learned, the DIC will show that it is ready to program the next 2. Insert the vehicle key of the transmitter. transmitter into the key lock cylinder on the outside of the 7. Remove the transmitter from driver door and turn the key to the cupholder and press K. the unlock position five times To program additional within 10 seconds. transmitters, repeat Steps 4–6. The DIC displays REMOTE LEARN PENDING, PLEASE WAIT. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Keys, Doors, and Windows 13 When all additional transmitters 1. Place the transmitter in the are programmed, press and center console front cupholder hold ENGINE START/STOP for with the buttons facing the front 10 seconds to exit of the vehicle. programming mode. 2. With the vehicle in P (Park) or Starting the Vehicle with a Low N (Neutral), press the brake Transmitter Battery pedal and ENGINE START/STOP. If the transmitter battery is weak, the DIC may display NO REMOTE Replace the transmitter battery DETECTED when trying to start the as soon as possible. vehicle. The DIC may also display Battery Replacement REPLACE BATTERY IN 5. Place the new transmitter in REMOTE KEY. the front cupholder. { Warning To start the vehicle: 6. Press ENGINE START/STOP. Never allow children to play with When the transmitter is learned, the DIC will show that the RKE transmitter. The it is ready to program the next transmitter contains a small transmitter. battery, which can be a choking hazard. If swallowed, internal 7. Return the key back into the burns can occur, resulting in transmitter. severe injury or death. Seek 8. Remove the transmitter from medical attention immediately if a the cupholder and press K. battery is swallowed. To program additional transmitters, repeat Steps 4–6. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

14 Keys, Doors, and Windows The battery is not rechargeable. To { Warning Caution replace the battery: To avoid personal injury, do not Always replace the battery with touch metal surfaces on the RKE the correct type. Replacing the transmitter when it has been battery with an incorrect type exposed to extreme heat. These could potentially create a risk of surfaces can be hot to the touch battery explosion. Dispose of at temperatures above 59 °C used batteries according to (138 °F). instructions and local laws. Do not attempt to burn, crush, or cut the used battery, and avoid exposing the battery to Caution environments with extremely low When replacing the battery, do air pressures or high not touch any of the circuitry on temperatures. 1. Press the button on the back of the transmitter. Static from your the RKE transmitter and pull body could damage the Replace the battery if the REPLACE the key out. Never pull the key transmitter. BATTERY IN REMOTE KEY out without pressing the button. message displays in the DIC. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Keys, Doors, and Windows 15 3. Remove the battery by pushing come on during a remote start. If the on the battery and sliding it vehicle has heated seats, they may toward the bottom of the come on during a remote start. See transmitter. Heated Front Seats 0 36. 4. Insert the new battery, positive Laws in some local communities side facing the back cover. may restrict the use of remote Push the battery down until it is starters. For example, some laws held in place. Replace with a require a person using remote start CR2032 or equivalent battery. to have the vehicle in view. Check 5. Snap the battery cover back on local regulations for any to the transmitter. requirements. 6. Reinsert the key. Do not use remote start if the 2. Separate the two halves of the vehicle is low on fuel as it may run transmitter using a flat tool out of fuel. inserted into the area near the Remote Vehicle Start key slot. Other conditions can affect the The vehicle may have this feature performance of the transmitter. See that allows you to start the engine Remote Keyless Entry (RKE) from outside the vehicle. System 0 8. / : This button will be on the RKE Starting the Vehicle transmitter if the vehicle has remote start. To start the engine using the remote start feature: The climate control system will use the previous settings during a 1. Press and release Q. remote start. The rear window 2. Immediately after completing defogger may come on during a Step 1, press and hold / for at remote start based on cold ambient conditions. The rear window least four seconds or until the defogger indicator light does not turn signal lamps flash. The turn signal lamps flashing Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

16 Keys, Doors, and Windows confirms the request to remote A maximum of two remote starts, . The malfunction indicator lamp start the vehicle has been or a remote start with an extension, is on. received. are allowed between ignition cycles. . The engine coolant temperature When the engine starts, the parking The ignition must be turned on and is too high. lamps will turn on and remain on as then off before the remote start . The oil pressure is low. long as the engine is running. The procedure can be used again. doors will be locked and the climate . Two remote vehicle starts, or a control system may come on. Canceling a Remote Start single remote start with an To cancel a remote start, do one of extension, have already The engine will continue to run for been used. 15 minutes. After 30 seconds, the following: repeat the steps if a 15-minute . Press and hold / until the . The vehicle is not in P (Park). extension is desired. Remote start parking lamps turn off. can be extended only once. Door Locks . Turn on the hazard warning Extending Engine Run Time flashers. The engine run time can also be . Turn the vehicle on and then off. { Warning extended by another 15 minutes, Conditions in Which Remote Start Unlocked doors can be if during the first 15 minutes dangerous. Steps 1 and 2 are repeated while Will Not Work the engine is still running. An The remote vehicle start feature will . Passengers, especially extension can be requested not operate if: children, can easily open 30 seconds after starting. This the doors and fall out of a . A transmitter is in the vehicle. provides a total of 30 minutes. moving vehicle. The doors . The vehicle is on. can be unlocked and The remote start can only be opened while the vehicle is extended once. . The hood is not closed. moving. The chance of When the remote start is extended, . The hazard warning flashers being thrown out of the the second 15-minute period is are on. vehicle in a crash is added on to the first 15 minutes for (Continued) a total of 30 minutes. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Keys, Doors, and Windows 17 To lock or unlock the doors from the Free-Turning Locks Warning (Continued) outside: The door key lock cylinder turns increased if the doors are . Press K or Q on the Remote freely when either the wrong key is not locked. So, all Keyless Entry (RKE) transmitter. used, or the correct key is not fully passengers should wear inserted. The free-turning door lock See Remote Keyless Entry seat belts properly and the feature prevents the lock from being (RKE) System Operation 0 8. doors should be locked forced open. To reset the lock, turn whenever the vehicle is . Use the key in the driver door. it to the vertical position with the correct key fully inserted. Remove driven. To lock or unlock the doors from the key and insert it again. If this inside the vehicle: . Young children who get into does not reset the lock, turn the key unlocked vehicles may be . Press K or Q on the power door halfway around in the cylinder and unable to get out. A child repeat the reset procedure. can be overcome by lock switch. extreme heat and can suffer . Pulling an interior door handle permanent injuries or even will unlock the door. Pulling the Power Door Locks death from heat stroke. door handle again unlatches it. Always lock the vehicle whenever leaving it. Keyless Access The RKE transmitter must be within . Outsiders can easily enter through an unlocked door 1 m (3 ft) of the liftgate or door being when you slow down or stop opened. the vehicle. Locking the Press the button on the door handle doors can help prevent this to open. See “Keyless Access from happening. Operation” under Remote Keyless Entry (RKE) System Operation 0 8. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

18 Keys, Doors, and Windows K : Press to unlock the doors. This feature can also be Lockout Protection programmed. See Vehicle Q : Press to lock the doors. Personalization 0 113. If the vehicle is on or in ACC/ ACCESSORY and the power door Delayed Locking Automatic Door Locks lock switch is pressed with the driver door open, all the doors will This feature delays the locking of The doors will lock automatically lock and only the driver door will the doors until five seconds after all when all doors are closed, the unlock. doors are closed. ignition is on, and the vehicle is If the vehicle is off and locking is shifted out of P (Park). Delayed locking can only be turned requested while a door is open, on when the Unlocked Door If a vehicle door is unlocked, and when all doors are closed the Anti-Lockout has been turned off. then opened and closed, the doors vehicle will check for RKE When is pressed on the power will lock either when your foot is transmitters inside. If an RKE Q removed from the brake or the door lock switch while the door is transmitter is detected and the vehicle speed becomes faster than open, a chime will sound three number of RKE transmitters inside 13 km/h (8 mph). times indicating delayed locking is has not reduced, the driver door will active. To unlock the doors: unlock and the horn will chirp three times. The doors will lock automatically . Press K on the power door lock Lockout Protection can be manually five seconds after all doors are switch. closed. If a door is reopened before overridden with the driver door open that time, the five-second timer will . Shift the transmission into by pressing and holding Q on the reset when all doors are closed P (Park). power door lock switch. again. Automatic door locking cannot be Unlocked Door Anti-Lockout disabled. Automatic door unlocking Press Q on the door lock switch can be programmed. See Vehicle If Unlocked Door Anti-Lockout has again or press Q on the RKE Personalization 0 113. been turned on and the vehicle is transmitter to lock the doors off, the driver door is open, and immediately. locking is requested, all the doors will lock and the driver door will Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Keys, Doors, and Windows 19 remain unlocked. The Unlocked 1. Insert the key into the safety Doors Door Anti-Lockout feature can be lock slot and turn it so the slot turned on or off. See Vehicle is in the horizontal position. 0 Liftgate Personalization 113. 2. Close the door. Safety Locks 3. Do the same for the other { Warning rear door. The rear door safety locks prevent Exhaust gases can enter the passengers from opening the rear To open a rear door when the safety lock is on: vehicle if it is driven with the doors from inside the vehicle. liftgate, hatch/trunk open, or with 1. Unlock the door by activating Manual Safety Locks any objects that pass through the the inside handle, by using the seal between the body and the power door lock switch, or by hatch/trunk or liftgate. Engine using the Remote Keyless exhaust contains carbon Entry (RKE) transmitter. monoxide (CO) which cannot be 2. Open the door from the seen or smelled. It can cause outside. unconsciousness and even death. To cancel the safety lock: If the vehicle must be driven with 1. Unlock the door and open it the liftgate or hatch/trunk open: from the outside. . Close all of the windows. 2. Insert the key into the safety . Fully open the air outlets on lock slot and turn it so the slot or under the instrument is in the vertical position. Do panel. the same for the other door. If equipped, the safety lock is . Adjust the climate control located on the inside edge of the system to a setting that rear doors. To use the safety lock: brings in only outside air (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

20 Keys, Doors, and Windows unlock all doors. See Power Door Vehicle Security Warning (Continued) Locks 0 17 and Remote Keyless Entry (RKE) This vehicle has theft-deterrent and set the fan speed to the System Operation 0 8. features; however, they do not make highest setting. See the vehicle impossible to steal. “Climate Control Systems” in the Index. Vehicle Alarm System . If the vehicle is equipped with a power liftgate, disable If equipped with an anti-theft alarm the power liftgate function. system, the indicator light, on the instrument panel near the For more information about windshield, shows the status of the carbon monoxide, see Engine system. Exhaust 0 159.

Caution Press the touch pad below the To avoid damage to the liftgate or license plate and lift up. liftgate glass, make sure the area above and behind the liftgate is The liftgate may also be opened clear before opening it. while the vehicle is locked by pressing the touch pad while the RKE transmitter is within 1 m (3 ft) of To open the liftgate, press K on the rear of the vehicle. the power door lock switch or To close the liftgate, push from the press K on the RKE transmitter to center to ensure that it fully latches. Off : Alarm system is disarmed. On Solid : Vehicle is secured during the delay to arm the system. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Keys, Doors, and Windows 21 Fast Flast : Vehicle is unsecured. If any door or the hood is opened Avoid setting off the alarm by A door, the liftgate, or the hood without first unlocking with the RKE accident: is open. transmitter, the horn will chirp and . Lock the vehicle after all Slow Flash : Alarm system is the lights will flash to indicate occupants have exited and all armed. pre-alarm. If the vehicle is not doors are closed. started, or the door is not unlocked Arming the Alarm System by pressing K on the RKE . Always unlock the vehicle with the RKE transmitter. 1. Turn off the vehicle. transmitter during the 10-second pre-alarm, the alarm will be Unlocking the driver door with the 2. Lock the vehicle in one of activated. key will not disarm the system or two ways: The alarm will also be activated if turn off the alarm. Use the RKE transmitter. . any door or the the hood is opened How to Detect a Tamper . With a door open, press Q without first disarming the system. Condition on the interior of the door. When the alarm is activated, the turn signals flash and the horn If K is pressed and the horn chirps 3. After 30 seconds the alarm sounds for about 30 seconds. The and the lights flash three times, an system will arm, and the alarm system will then re-arm to attempted break-in has occurred indicator light will begin to monitor for the next unauthorized while the system was armed. slowly flash indicating the event. alarm system is operating. Immobilizer Pressing Q on the RKE Disarming the Alarm System transmitter a second time will See Radio Frequency Statement To disarm the alarm system or turn 0 bypass the 30-second delay off the alarm if it has been activated: 289. and immediately arm the alarm K system. . Press on the RKE transmitter. Immobilizer Operation The vehicle alarm system will not . Start the vehicle. This vehicle has a passive arm if the doors are locked with theft-deterrent system. the key. The system does not have to be manually armed or disarmed. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

22 Keys, Doors, and Windows The vehicle is automatically If the engine does not start and the Exterior Mirrors immobilized when the transmitter security light stays on, there is a leaves the vehicle. problem with the system. Turn the Convex Mirrors The immobilization system is vehicle off and try again. disarmed when ENGINE START/ If the vehicle will not change ignition STOP is pressed and a valid modes (ACC/ACCESSORY, on, off), { Warning transmitter is found in the vehicle. and the RKE transmitter appears to A convex mirror can make things, be undamaged, try another like other vehicles, look farther transmitter. Or, you may try placing the transmitter in the front away than they really are. If you cut too sharply into the right lane, cupholder. See “Starting the Vehicle with a Low Transmitter Battery” you could hit a vehicle on the under Remote Keyless Entry (RKE) right. Check the inside mirror or System Operation 0 8. glance over your shoulder before changing lanes. The security light in the instrument If the engine does not start with the cluster comes on when there is a other transmitter or when the problem with arming or disarming transmitter is in the pocket in the The passenger side mirror is convex the theft-deterrent system. front cupholder, the vehicle needs shaped. A convex mirror's surface is curved so more can be seen from The system has one or more service. See your dealer who can the driver seat. transmitters matched to an service the theft-deterrent system immobilizer control unit in your and have a new transmitter vehicle. Only a correctly matched programmed to the vehicle. transmitter will start the vehicle. Do not leave the transmitter or If the transmitter is ever damaged, device that disarms or deactivates you may not be able to start your the theft-deterrent system in the vehicle. vehicle. When trying to start the vehicle, the security light comes on briefly when the ignition is turned on. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Keys, Doors, and Windows 23 Power Mirrors Folding Mirrors Reverse Tilt Mirrors Manual Folding Mirrors If equipped with memory seats, the passenger and/or driver mirror tilts These mirrors can be folded inward to a preselected position when the to prevent damage when going vehicle is in R (Reverse). This through an automatic car wash. To allows the curb to be seen when fold, pull the mirror toward the parallel parking. vehicle. Push the mirror outward to return it to the original position. The mirror(s) return to the original position when: Heated Mirrors . The vehicle is shifted out of R (Reverse), or remains in This vehicle has heated mirrors: R (Reverse) for about 1 : Press to heat the mirrors. 30 seconds. To adjust the mirrors: See “Rear Window Defogger” under . The ignition is turned off. 0 1. Turn the selector switch to L Climate Control Systems 130. . The vehicle is driven in (Left) or R (Right) to choose R (Reverse) above a set speed. the driver or passenger mirror. To turn this feature on or off, see 2. Move the control to adjust the Vehicle Personalization 0 113. mirror. 3. Turn the selector switch to 9 to deselect the mirror. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

24 Keys, Doors, and Windows Interior Mirrors Manual Rearview Mirror Windows If equipped with a manual rearview Interior Rearview Mirrors mirror, push the tab forward for { Warning Adjust the rearview mirror for a clear daytime use and pull it for nighttime Never leave a child, a helpless view of the area behind your use to avoid glare from the adult, or a pet alone in a vehicle, vehicle. headlamps from behind. especially with the windows If equipped with OnStar, the vehicle Automatic Dimming closed in warm or hot weather. may have three control buttons at Rearview Mirror They can be overcome by the the bottom of the mirror. See OnStar extreme heat and suffer 0 Overview 293. If equipped, automatic dimming permanent injuries or even death To avoid accidental OnStar calls, reduces the glare of headlamps from heat stroke. clean the mirror with the ignition off. from behind. The dimming feature Do not spray glass cleaner directly comes on when the vehicle is on the mirror. Use a soft towel started. dampened with water. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Keys, Doors, and Windows 25 The vehicle aerodynamics are Window Lockout designed to improve fuel economy performance. This may result in a pulsing sound when either rear window is down and the front windows are up. To reduce the sound, open either a front window or the sunroof, if equipped. Power Windows

{ Warning Power windows work when the Children could be seriously ignition is on, in ACC/ACCESSORY, injured or killed if caught in the or when Retained Accessory Power This feature stops the rear path of a closing window. Never (RAP) is active. See Retained passenger windows from working. leave the Remote Keyless Entry Accessory Power (RAP) 0 156. (RKE) transmitter in a vehicle with . Press Z to engage the rear Using the window switch, press to children. When there are children window lockout feature. The open or pull to close the window. in the rear seat, use the window indicator light is on when lockout switch to prevent The windows may be temporarily engaged. disabled if they are used repeatedly operation of the windows. See . Press Z again to disengage. Keys 0 7. within a short time. Window Express Movement All windows can be opened without holding the window switch. Press the switch down fully and quickly release to express open the window. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

26 Keys, Doors, and Windows If equipped, pull the window switch 4. Open the window and continue up fully and quickly release to Warning (Continued) to press the switch briefly after express close the window. the window has fully opened. system override, make sure that Briefly press or pull the window all people and obstructions are Sun Visors switch in the same direction to stop clear of the window path. that window’s express movement. Window Automatic Reversal When the engine is on, override the System automatic reversal system by pulling The express-close feature will and holding the window switch if reverse window movement if it conditions prevent it from closing. comes in contact with an object. Programming the Power Extreme cold or ice could cause the Windows window to auto-reverse. The window will operate normally after Programming may be necessary if the object or condition is removed. the vehicle battery has been Pull the sun visor down to block disconnected or discharged. If the glare. If equipped, detach the sun Automatic Reversal System window is unable to express-up, visor from the center mount to pivot Override program each express-close to the side window or to extend window: along the rod. { Warning 1. Close all doors. If equipped, there is a lighted mirror 2. Turn the ignition on or to ACC/ on the sun visor. Lift the cover If automatic reversal system to open. override is active, the window will ACCESSORY. not reverse automatically. You or 3. Partially open the window to be others could be injured and the programmed. Then close it and window could be damaged. continue to pull the switch Before using automatic reversal briefly after the window has (Continued) fully closed. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Keys, Doors, and Windows 27 Roof Slide Switch Automatic Reversal System Express-Open/Express-Close : The sunroof has an automatic Sunroof Press and release D (1) at the reversal system that is only active second detent to express-open the when the sunroof is operated in sunroof. Press and release g (1) express-close mode. at the second detent to If an object is in the path while express-close the sunroof. Press express closing, the reversal system the switch again to stop the will detect object, stop, and open movement. the sunroof slightly. Open/Close (Manual Mode) : If frost or other conditions prevent Press and hold D (1) at the first closing, override the feature by detent to open the sunroof. Press closing the sunroof in manual mode. and hold g (1) at the first detent To stop movement, release the to close the sunroof. Release the switch. switch to stop the movement.

If equipped, the sunroof only Tilt Switch operates when the ignition is on or Vent : Press and hold E (2) to vent when Retained Accessory Power the sunroof. Press and hold g (2) (RAP) is active. See Retained Accessory Power (RAP) 0 156. to close the sunroof vent. The sunshade opens automatically with the sunroof, but must be manually closed. The sunroof will not operate if the Dirt and debris may collect on the vehicle has an electrical failure. sunroof seal or in the track. This could cause an issue with sunroof operation or noise. It could also plug the water drainage system. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

28 Keys, Doors, and Windows Periodically open the sunroof and remove any obstacles or loose debris. Wipe the sunroof seal and roof sealing area using a clean cloth, mild soap, and water. Do not remove grease from the sunroof. If water is seen dripping into the water drainage system, this is normal. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 29 Seat Belt Care ...... 49 Replacing LATCH System Parts Seats and Replacing Seat Belt System After a Crash ...... 77 Restraints Parts after a Crash ...... 50 Securing Child Restraints (With the Seat Belt in the Airbag System Rear Seat) ...... 78 Airbag System ...... 50 Securing Child Restraints (With Head Restraints Where Are the Airbags? ...... 52 Head Restraints ...... 30 the Seat Belt in the When Should an Airbag Front Seat) ...... 80 Front Seats Inflate? ...... 53 Seat Adjustment ...... 31 What Makes an Airbag Power Seat Adjustment ...... 32 Inflate? ...... 54 Lumbar Adjustment ...... 32 How Does an Airbag Reclining Seatbacks ...... 32 Restrain? ...... 55 Memory Seats ...... 34 What Will You See after an Front Seat Armrest ...... 36 Airbag Inflates? ...... 55 Heated Front Seats ...... 36 Passenger Sensing System . . . 56 Folding Seatback ...... 37 Servicing the Airbag-Equipped Vehicle ...... 60 Rear Seats Adding Equipment to the Rear Seats ...... 38 Airbag-Equipped Vehicle . . . . . 61 Rear Seat Armrest ...... 42 Airbag System Check ...... 62 Replacing Airbag System Parts Seat Belts after a Crash ...... 62 Seat Belts ...... 42 How to Wear Seat Belts Child Restraints Properly ...... 43 Older Children ...... 63 Lap-Shoulder Belt ...... 45 Infants and Young Children . . . . 64 Seat Belt Use During Child Restraint Systems ...... 67 Pregnancy ...... 48 Where to Put the Restraint . . . . . 68 Seat Belt Extender ...... 49 Lower Anchors and Tethers for Safety System Check ...... 49 Children (LATCH System) . . . . 70 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

30 Seats and Restraints Head Restraints

{ Warning With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/ spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted properly. Adjust the head restraint so that the The height of the head restraint can top of the restraint is at the same be adjusted. Pull the head restraint Front Seats height as the top of the occupant's up to raise it. Try to move the head The front seats have adjustable head. This position reduces the restraint to make sure that it is head restraints in the outboard chances of a neck injury in a crash. locked in place. seating positions. To lower the head restraint, press the button, located on the top of the seatback, and push the head restraint down. Try to move the head restraint after the button is released to make sure that it is locked in place. The front seat outboard head restraints are not removable. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 31 Rear Seats When an occupant is in the seat, Front Seats always return the head restraint to The rear seats have head restraints the upright position. Pull the head in the outboard seating positions restraint up and push it rearward Seat Adjustment that can be lowered for better until it locks into place. Push and visibility when the rear seat is pull on the head restraint to make unoccupied. { Warning sure that it is locked. You can lose control of the If you are installing a child restraint vehicle if you try to adjust a driver in the rear seat, see “Securing a Child Restraint Designed for the seat while the vehicle is moving. Adjust the driver seat only when LATCH System” under Lower Anchors and Tethers for Children the vehicle is not moving. (LATCH System) 0 70.

To lower the head restraint, press the button, located on the top of the seatback, and push the head restraint down.

To adjust a manual seat: 1. Pull the handle at the front of the seat. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

32 Seats and Restraints 2. Slide the seat to the desired Lumbar Adjustment position and release the handle. 3. Try to move the seat back and forth to be sure it is locked in place. Power Seat Adjustment

{ Warning The power seats will work with the ignition off. Children could To adjust a power seat: operate the power seats and be . Move the seat forward or injured. Never leave children rearward by sliding the control If available, press the front or rear of alone in the vehicle. forward or rearward. the switch to increase or decrease lumbar support. Release the switch . Raise or lower the front part of when the desired level of support is the seat cushion by moving the reached. front of the control up or down. . Raise or lower the entire seat by Reclining Seatbacks moving the rear of the control up or down. { Warning To adjust the seatback, see Reclining Seatbacks 0 32. If either seatback is not locked, it To adjust the lumbar support, see could move forward in a sudden Lumbar Adjustment 0 32. stop or crash. That could cause (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 33 2. Move the seatback to the Warning (Continued) desired position, then release Warning (Continued) the lever to lock the seatback injury to the person sitting there. in place. The shoulder belt will not be Always push and pull on the against your body. Instead, it will seatbacks to be sure they are 3. Push and pull on the seatback be in front of you. In a crash, you locked. to make sure it is locked. could go into it, receiving neck or To return the seatback to an upright other injuries. position: The lap belt could go up over 1. Lift the lever fully without your abdomen. The belt forces applying pressure to the would be there, not at your pelvic seatback, and the seatback bones. This could cause serious returns to the upright position. internal injuries. 2. Push and pull on the seatback For proper protection when the to make sure it is locked. vehicle is in motion, have the seatback upright. Then sit well { Warning back in the seat and wear the seat belt properly. Sitting in a reclined position when the vehicle is in motion can be Manual Seat Shown, Power Seat dangerous. Even when buckled Similar up, the seat belts cannot do To recline the seatback: their job. 1. Lift the lever. (Continued) If necessary, move the seat belt out of the way to access the lever. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

34 Seats and Restraints If equipped, the MEM, 1, and 2 3. Repeat Steps 1 and 2 for a buttons on the outboard side of the second driver using 2. driver seat are used to manually save and recall the driver seat and Recalling Button Memory outside mirror positions. These Positions manually stored positions are To recall the Button Memory referred to as Button Memory positions, press and hold 1 or 2. The positions. driver seat and outside mirrors The vehicle will also automatically move to the positions stored to save driver seat and outside mirror those buttons when pressed. positions to the current driver Releasing 1 or 2 before the stored Remote Keyless Entry (RKE) positions are reached stops the recall. Do not have a seatback reclined if transmitter when the ignition is the vehicle is moving. turned off. These automatically If something has blocked the driver stored positions are referred to as seat while recalling a memory Memory Seats RKE Memory positions. See position, the recall may stop. Remote Keyless Entry (RKE) Remove the obstruction; then press System Operation 0 8. and hold the appropriate manual control for the memory item that is Storing Button Memory Positions not recalling for two seconds. Try To save positions into Button recalling the memory position again Memory: by pressing the appropriate memory 1. Adjust the driver seat and button. If the memory position is still outside mirrors to the desired not recalling, see your dealer for driving positions. service. 2. Press and hold MEM (Memory) and 1 at the same time until a beep sounds. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 35 Recalling RKE Memory Positions . If the driver door is already To activate, turn off the ignition and The RKE memory feature can recall open, press K on the RKE open the driver door. If the driver the driver seat and outside mirrors transmitter to activate the recall. door is already open, turning off the ignition will activate the recall. to previously stored RKE Memory This feature can be turned on or off. positions when entering the vehicle. See Vehicle Personalization 0 113. This feature can be turned on or off. See Vehicle Personalization 0 113. Every time the ignition is turned off, To stop recall movement, press one the positions of the driver seat and of the memory, power mirror, To stop recall movement, press one outside mirrors are automatically or power seat controls. of the memory, power mirror, stored to the RKE transmitter that or power seat controls. If something has blocked the driver was used to start the vehicle. These If something has blocked the driver positions and settings are called seat while recalling a memory position, the recall may stop. seat while recalling the exit position, RKE Memory positions and may be the recall may stop. Remove the different than the previously Remove the obstruction; then press and hold the appropriate manual obstruction; then press and hold the mentioned Button Memory positions power seat control rearward for saved to the 1 or 2 buttons. control for the memory item that is not recalling for two seconds. Try two seconds. Try recalling the exit . On vehicles with RKE, press K recalling the memory position again position again. If the exit position is on the RKE transmitter and open by opening the driver door and still not recalling, see your dealer for the driver door. pressing the RKE transmitter K service. . On vehicles with Keyless button. If the memory position is still Access, press the lock/unlock not recalling, see your dealer for button on the outside driver door service. handle and open the door. The Easy Exit Driver Seat RKE transmitter must be present for the recall to activate. This feature moves the seat rearward allowing the driver more room to exit the vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

36 Seats and Restraints Front Seat Armrest If equipped, the controls are on the Warning (Continued) climate control panel. The engine must be running to operate the when using the seat heater, heated seats. especially for long periods of time. Do not place anything on Press M or L to heat the driver or the seat that insulates against passenger seat cushion and heat, such as a blanket, cushion, seatback. cover, or similar item. This may Press the control once for the cause the seat heater to highest setting. With each press of overheat. An overheated seat the control, the heated seat will heater may cause a burn or may change to the next lower setting, damage the seat. and then the off setting. Three lights indicate the highest setting and one light the lowest. There is an armrest on the inboard The passenger seat may take side of the driver seat. To raise or longer to heat up. lower the armrest, push up or pull down on the armrest. Remote Start Heated Seats When it is cold outside, the heated Heated Front Seats seats can be turned on automatically during a remote { Warning vehicle start. The heated seats will be canceled when the ignition is If temperature change or pain to turned on. Press the heated seat the skin cannot be felt, the seat controls to use the heated seats heater may cause burns. To after the vehicle is started. reduce the risk of burns, use care (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 37 The heated seat indicator lights on the control do not turn on during a Warning (Continued) remote start. death. Secure objects away from The temperature performance of an the area in which an airbag would unoccupied seat may be reduced. inflate. For more information, see This is normal. Where Are the Airbags? 0 52 and The heated seats will not turn on Vehicle Load Limits 0 147. during a remote start unless the heated seat feature is enabled in the vehicle personalization menu. See Remote Vehicle Start 0 15 and { Warning Vehicle Personalization 0 113. Things you put on this seatback 3. Lift the lever fully and fold the Folding Seatback can strike and injure people in a seatback forward. sudden stop or turn, or in a crash. If necessary, move the seat The front passenger seatback Remove or secure all items folds flat. belt out of the way to access before driving. the lever. { Warning 4. Continue lowering the seatback To fold the seatback: until it is completely folded and If you fold the seatback forward to 1. Lower the head restraint all the locks in place. carry longer objects, such as skis, way. See Head Restraints be sure any such cargo is not 0 30. near an airbag. In a crash, an 2. Move the seat as far back as inflating airbag might force that possible. See Seat Adjustment object toward a person. This 0 31. could cause severe injury or even (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

38 Seats and Restraints To raise the seatback: Rear Seats the vehicle through the rear door 1. Lift the lever fully to unlock the and left the vehicle without the seatback. Then, raise the Rear Seat Reminder vehicle being shut off. seatback and push it rearward If equipped, the message REAR The feature can be turned on or off. until it re-engages. SEAT REMINDER LOOK IN REAR See Vehicle Personalization 0 113. 2. Push and pull on the seatback SEAT displays under certain Folding the Seatback to make sure it is locked in conditions indicating there may be place. an item or passenger in the rear Either side of the seatback can be seat. Check before exiting the folded down for more cargo space. vehicle. Fold a seatback only when the { Warning vehicle is not moving. This feature will activate when a If either seatback is not locked, it second row door is opened while could move forward in a sudden the vehicle is on or up to 10 minutes Caution stop or crash. That could cause before the vehicle is turned on. Folding a rear seat with the seat injury to the person sitting there. There will be an alert when the belts still fastened may cause Always push and pull on the vehicle is turned off. The alert does damage to the seat or the seat seatbacks to be sure they are not directly detect objects in the rear belts. Always unbuckle the seat locked. seat; instead, under certain conditions, it detects when a rear belts and return them to their door is opened and closed, normal stowed position before indicating that there may be folding a rear seat. something in the rear seat. The feature is active only once each time the vehicle is turned on and off, and will require reactivation by opening and closing the second row doors. There may be an alert even when there is nothing in the rear seat; for example, if a child entered Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 39

Caution

Folding the rear seatback prior to tilting the seat cushion forward may damage the rear seat. Always tilt the rear seat cushion forward before folding the seatback.

To fold a seatback down: 1. Make sure the floor area in front of the rear seats is clear. 4. Pull the strap on the front edge Rear Seat with Retainer Hook on of the rear seat cushion to the Seatback 2. Fully lower the head restraint. 0 release the cushion. Tilt the See Head Restraints 30. seat cushion forward toward 3. Slide the front seats forward the front of the vehicle. 5. Make sure the seat belt is in and place the front seatbacks the retainer hook on top of the The seat cushion must be tilted seatback, if equipped. in the upright position. See forward before the seatback is Seat Adjustment 0 31 and 0 folded down. Otherwise, the Reclining Seatbacks 32. seatback will not fold down properly. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

40 Seats and Restraints

6. Reach under the belt and pull 7. Fold the seatback forward { Warning the lever on top of the seatback and down. Do not allow the seat belt to unlock the seatback. webbing to become caught under A tab near the seatback lever the retainer hook trim, as this may raises when the seatback is cause the seat belt to not be worn unlocked. properly.

Seat Belt Clip on Side Trim Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 41 8. Place the outboard seat belt in 1. Remove the outboard seat belt the seat belt clip (if equipped) Warning (Continued) from the seat belt clip (if on the side trim of the vehicle. equipped) on the side trim of seriously injured. After raising the the vehicle. 9. Repeat Steps 1–8 for the other rear seatback, always check to be seatback and seat cushion, sure that the seat belts are 2. Lift the seatback and push it if desired. properly routed and attached, and rearward to lock it in place. are not twisted. A tab near the seatback lever Raising the Seatback retracts when the seatback is locked in place. To return the rear seatback to the { Warning Make sure the seat belts are normal seating position: If either seatback is not locked, it not pinched by the seatback locking mechanism. could move forward in a sudden stop or crash. That could cause The center rear seat belt may injury to the person sitting there. lock when you raise the Always push and pull on the seatback. If this happens, let seatbacks to be sure they are the belt go back all the way locked. and start again. If the seat belt is still locked, try again after pulling the seat cushion out. 3. Push and pull the top of the { Warning seatback to be sure it is locked into position. A seat belt that is improperly routed, not properly attached, Seat Belt Clip on Side Trim or twisted will not provide the protection needed in a crash. The person wearing the belt could be (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

42 Seats and Restraints 4. Return the seat cushion to its Rear Seat Armrest Seat Belts original position and push down on the front part of the This section describes how to use seat cushion until it latches. seat belts properly, and some things not to do. Make sure the seat belts and seat belt buckles are not trapped under the seat cushion { Warning and are properly positioned for use. Do not let anyone ride where a seat belt cannot be worn properly. 5. Repeat Steps 1–4 for the other In a crash, if you or your seatback and seat cushion, passenger(s) are not wearing if necessary. seat belts, injuries can be much If additional cargo space is not worse than if you are wearing needed, the seatbacks should be seat belts. You can be seriously kept in the upright, locked position. The rear seat has an armrest in the injured or killed by hitting things center of the seatback. Lower the inside the vehicle harder or by armrest to access the cupholders. being ejected from the vehicle. In To fold, lift the armrest up and push addition, anyone who is not it rearward until it is flush with the buckled up can strike other seatback. passengers in the vehicle. It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, passengers riding in these areas are more likely to be seriously injured or killed. Do not allow (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 43 When riding in a vehicle, you travel Q: If my vehicle has airbags, why Warning (Continued) as fast as the vehicle does. If the should I have to wear seat vehicle stops suddenly, you keep belts? passengers to ride in any area of going until something stops you. the vehicle that is not equipped A: Airbags are supplemental It could be the windshield, the systems only. They work with with seats and seat belts. instrument panel, or the seat belts! seat belts — not instead of them. Always wear a seat belt, and When you wear a seat belt, you and Whether or not an airbag is check that all passenger(s) are the vehicle slow down together. provided, all occupants still have restrained properly too. There is more time to stop because to buckle up to get the most you stop over a longer distance and, protection. when worn properly, your strongest This vehicle has indicators as a Also, in nearly all states and in bones take the forces from the seat reminder to buckle the seat belts. all Canadian provinces, the law belts. That is why wearing seat belts See Seat Belt Reminders 0 99. requires wearing seat belts. makes such good sense. Why Seat Belts Work Questions and Answers About How to Wear Seat Belts Seat Belts Properly Q: Will I be trapped in the vehicle Follow these rules for everyone's after a crash if I am wearing a protection. seat belt? There are additional things to know A: You could be — whether you are about seat belts and children, wearing a seat belt or not. Your including smaller children and chance of being conscious infants. If a child will be riding in the during and after a crash, so you vehicle, see Older Children 0 63 or can unbuckle and get out, is Infants and Young Children 0 64. much greater if you are belted. Review and follow the rules for children in addition to the following rules. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

44 Seats and Restraints It is very important for all occupants . Wear the lap part of the belt low to buckle up. Statistics show that and snug on the hips, just unbelted people are hurt more often touching the thighs. In a crash, in crashes than those who are this applies force to the strong wearing seat belts. pelvic bones and you would be There are important things to know less likely to slide under the lap about wearing a seat belt properly. belt. If you slid under it, the belt would apply force on your abdomen. This could cause serious or even fatal injuries. . Wear the shoulder belt over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The shoulder belt locks if there is a sudden stop or crash.

{ Warning You can be seriously injured, . Sit up straight and always keep or even killed, by not wearing your feet on the floor in front of your seat belt properly. you (if possible). . Always use the correct buckle for your seating position. Never allow the lap or shoulder belt to become loose or twisted. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 45

{ Warning The seat belt can be pinched if it is routed under plastic trim on the seat, such as trim around the rear seatback folding handle or side airbag. In a crash, pinched seat belts might not be able to provide adequate protection. Never allow seat belts to be routed under plastic trim pieces. Always use the correct buckle for your seating position. Lap-Shoulder Belt All seating positions in the vehicle have a lap-shoulder belt. The following instructions explain how to wear a lap-shoulder belt properly. 1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how, see “Seats” in the Index. Never wear the shoulder belt under both arms or behind your back. Never route the lap or shoulder belt over an armrest. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

46 Seats and Restraints feature stays engaged after Pull up on the latch plate to letting the belt go back to make sure it is secure. If the stowed position on the seat, belt is not long enough, see move the seat rearward or Seat Belt Extender 0 49. recline the seat until the Position the release button on shoulder belt retractor lock the buckle so that the seat belt releases. could be quickly unbuckled if The rear center seat belt can necessary. only be withdrawn from the 4. If equipped with a shoulder belt retractor if the seatback is in height adjuster, move it to the the upright locked position. height that is right for you. See “Shoulder Belt Height Adjuster” 2. Pick up the latch plate and pull later in this section for the belt across you. Do not let instructions on use and it get twisted. important safety information. The lap-shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly. If the shoulder portion of a passenger belt is pulled out all the way, the child restraint locking feature may be 3. Push the latch plate into the engaged. See Child Restraint buckle until it clicks. Systems 0 67. If this occurs, let the belt go back all the way and start again. If the locking Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 47 5. To make the lap part tight, pull Before a door is closed, be sure the up on the shoulder belt. seat belt is out of the way. If a door is slammed against a seat belt, damage can occur to both the seat belt and the vehicle. Shoulder Belt Height Adjuster The vehicle has a shoulder belt height adjuster for the driver and front outboard passenger seating positions. Adjust the height so the shoulder portion of the belt is on the shoulder To move the shoulder belt height and not falling off of it. The belt adjuster down, push down on the should be close to, but not release button and move the height To unlatch the belt, push the button contacting, the neck. Improper adjuster to the desired position. You on the buckle. The belt should shoulder belt height adjustment can move the height adjuster up by return to its stowed position. could reduce the effectiveness of pushing up on the shoulder belt the seat belt in a crash. See How to guide. Always stow the seat belt slowly. Wear Seat Belts Properly 0 43. If the seat belt webbing returns After the adjuster is set to the quickly to the stowed position, the desired position, try to move it down retractor may lock and cannot be without pushing the release button pulled out. If this happens, pull the to make sure it has locked into seat belt straight out firmly to unlock position. the webbing, and then release it. If the webbing is still locked in the retractor, see your dealer. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

48 Seats and Restraints Seat Belt Pretensioners Rear Seat Belt Comfort Guides This vehicle has seat belt Rear seat belt comfort guides may pretensioners for the front outboard provide added seat belt comfort for occupants. Although the seat belt older children who have outgrown pretensioners cannot be seen, they booster seats and for some adults. are part of the seat belt assembly. When installed on a shoulder belt, They can help tighten the seat belts the comfort guide positions the belt during the early stages of a away from the neck and head. moderate to severe frontal, near Comfort guides are available frontal, or rear crash if the threshold through your dealer for the rear conditions for pretensioner outboard seating positions. activation are met. Seat belt Instructions are included with the pretensioners can also help tighten guides. A pregnant woman should wear a the seat belts in a side crash or a lap-shoulder belt, and the lap rollover event. Seat Belt Use During portion should be worn as low as Pretensioners work only once. If the possible, below the rounding, pretensioners activate in a crash, Pregnancy throughout the pregnancy. the pretensioners and probably Seat belts work for everyone, The best way to protect the fetus is other parts of the vehicle's seat belt including pregnant women. Like all to protect the mother. When a seat system will need to be replaced. occupants, they are more likely to belt is worn properly, it is more likely See Replacing Seat Belt System be seriously injured if they do not that the fetus will not be hurt in a Parts after a Crash 0 50. wear seat belts. crash. For pregnant women, as for Do not sit on the outboard seat belt anyone, the key to making seat while entering or exiting the vehicle belts effective is wearing them or at any time while sitting in the properly. seat. Sitting on the seat belt can damage the webbing and hardware. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 49 Seat Belt Extender seat belt system from performing Ensure there is not excessive dust properly. See your dealer to have it or debris in the mechanism. If dust If the vehicle's seat belt will fasten repaired. Torn, frayed, or twisted or debris exists in the system please around you, you should use it. seat belts may not protect you in a see the dealer. Parts may need to But if a seat belt is not long enough, crash. Torn or frayed seat belts can be replaced to ensure proper your dealer will order you an rip apart under impact forces. If a functionality of the system. extender. When you go in to order it, belt is torn or frayed, have it replaced immediately. If a belt is take the heaviest coat you will wear, { Warning so the extender will be long enough twisted, it may be possible to for you. To help avoid personal untwist by reversing the latch plate Do not bleach or dye seat belt injury, do not let someone else use on the webbing. If the twist cannot webbing. It may severely weaken it, and use it only for the seat it is be corrected, ask your dealer to the webbing. In a crash, they made to fit. The extender has been fix it. might not be able to provide designed for adults. Never use it for Make sure the seat belt reminder adequate protection. Clean and securing child restraints. For more light is working. See Seat Belt rinse seat belt webbing only with information on the proper use and fit Reminders 0 99. mild soap and lukewarm water. of seat belt extenders see the Allow the webbing to dry. instruction sheet that comes with Keep seat belts clean and dry. See 0 the extender. Seat Belt Care 49. Safety System Check Seat Belt Care Periodically check the seat belt Keep belts clean and dry. reminder, seat belts, buckles, latch Seat belts should be properly cared plates, retractors, shoulder belt for and maintained. height adjusters (if equipped), and seat belt anchorages to make sure Seat belt hardware should be kept they are all in working order. Look dry and free of dust or debris. As for any other loose or damaged seat necessary, exterior hard surfaces belt system parts that might keep a and seat belt webbing may be lightly cleaned with mild soap and water. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

50 Seats and Restraints Replacing Seat Belt After a minor crash, replacement of Airbag System seat belts may not be necessary. System Parts after a But the seat belt assemblies that The vehicle has the following Crash were used during any crash may airbags: have been stressed or damaged. . A frontal airbag for the driver See your dealer to have the seat { Warning belt assemblies inspected or . A frontal airbag for the front A crash can damage the seat belt replaced. outboard passenger system in the vehicle. A damaged New parts and repairs may be . A seat-mounted side impact seat belt system may not properly necessary even if the seat belt airbag for the driver protect the person using it, system was not being used at the . A seat-mounted side impact resulting in serious injury or even time of the crash. airbag for the front outboard death in a crash. To help make Have the seat belt pretensioners passenger sure the seat belt systems are checked if the vehicle has been in a working properly after a crash, . A roof-rail airbag for the driver crash, or if the airbag readiness light and the passenger seated have them inspected and any stays on after you start the vehicle directly behind the driver necessary replacements made as or while you are driving. See Airbag soon as possible. Readiness Light 0 99. . A roof-rail airbag for the front outboard passenger and the passenger seated directly behind the front outboard passenger The vehicle may have the following airbags: . A knee airbag for the driver . A knee airbag for the front outboard passenger Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 51 . Seat-mounted side impact Here are the most important things airbags for the second row to know about the airbag system: { Warning outboard passengers Because airbags inflate with great All vehicle airbags have the word { Warning force and faster than the blink of AIRBAG on the trim or on a label an eye, anyone who is up near the deployment opening. You can be severely injured or killed in a crash if you are not against, or very close to, any For frontal airbags, the word wearing your seat belt, even with airbag when it inflates can be AIRBAG is on the center of the airbags. Airbags are designed to seriously injured or killed. Do not steering wheel for the driver and on work with seat belts, not replace sit unnecessarily close to any the instrument panel for the front airbag, as you would be if sitting outboard passenger. them. Also, airbags are not designed to inflate in every crash. on the edge of the seat or leaning For knee airbags, the word AIRBAG In some crashes seat belts are forward. Seat belts help keep you is on the lower part of the the only restraint. See When in position before and during a instrument panel. Should an Airbag Inflate? 0 53. crash. Always wear a seat belt, even with airbags. The driver For seat-mounted side impact Wearing your seat belt during a airbags, the word AIRBAG is on the should sit as far back as possible crash helps reduce your chance side of the seatback or side of the while still maintaining control of seat closest to the door. of hitting things inside the vehicle the vehicle. The seat belts and or being ejected from it. Airbags the front outboard passenger For roof-rail airbags, the word are “supplemental restraints” to airbags are most effective when AIRBAG is on the ceiling or trim. the seat belts. Everyone in the you are sitting well back and Airbags are designed to supplement vehicle should wear a seat belt upright in the seat with both feet the protection provided by seat properly, whether or not there is on the floor. belts. Even though today's airbags an airbag for that person. are also designed to help reduce (Continued) the risk of injury from the force of an inflating bag, all airbags must inflate very quickly to do their job. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

52 Seats and Restraints There is an airbag readiness light Warning (Continued) on the instrument cluster which shows the airbag symbol. The Occupants should not lean on or system checks the airbag electrical sleep against the door or side system for malfunctions. The light windows in seating positions with tells you if there is an electrical seat-mounted side impact airbags problem. See Airbag Readiness and/or roof-rail airbags. Light 0 99 for more information. Where Are the Airbags? { Warning Children who are up against, The driver knee airbag (if equipped) or very close to, any airbag when is below the steering column. The it inflates can be seriously injured front outboard passenger knee or killed. Always secure children airbag (if equipped) is below the properly in the vehicle. To read glove box. how, see Older Children 0 63 or Infants and Young Children 0 64.

The driver frontal airbag is in the center of the steering wheel. The front outboard passenger frontal airbag is in the passenger side instrument panel. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 53

Warning (Continued)

inflating airbag must be kept clear. Do not put anything between an occupant and an airbag, and do not attach or put anything on the steering wheel hub or on or near any other airbag covering. Do not use seat accessories that block the inflation path of a Driver Side Shown, Passenger Rear Seat Driver Side Shown, seat-mounted side impact airbag. Side Similar Passenger Side Similar Never secure anything to the roof The seat-mounted side impact On vehicles with second row of a vehicle with roof-rail airbags airbags for the driver and front seat-mounted side impact airbags, by routing a rope or tie‐down outboard passenger are in the side they are in the side of the seatback through any door or window of the seatbacks closest to the door. closest to the door. opening. If you do, the path of an The roof-rail airbags for the driver, inflating roof-rail airbag will be front outboard passenger, and { Warning blocked. second row outboard passengers are in the ceiling above the side If something is between an windows. occupant and an airbag, the When Should an Airbag airbag might not inflate properly Inflate? or it might force the object into that person causing severe injury This vehicle is equipped with 0 or even death. The path of an airbags. See Airbag System 50. Airbags are designed to inflate if the (Continued) impact exceeds the specific airbag Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

54 Seats and Restraints system's deployment threshold. whether the object is fixed or A seat-mounted side impact airbag Deployment thresholds are used to moving, rigid or deformable, narrow is designed to inflate on the side of predict how severe a crash is likely or wide. the vehicle that is struck. to be in time for the airbags to Frontal airbags are not intended to Roof-rail airbags are designed to inflate and help restrain the inflate during vehicle rollovers, in inflate in moderate to severe side occupants. The vehicle has rear impacts, or in many side crashes depending on the location electronic sensors that help the impacts. of the impact. In addition, these airbag system determine the roof-rail airbags are designed to severity of the impact. Deployment In addition, the vehicle has advanced technology frontal inflate during a rollover or in a thresholds can vary with specific severe frontal impact. Roof-rail vehicle design. airbags. Advanced technology frontal airbags adjust the restraint airbags are not designed to inflate in Frontal airbags are designed to according to crash severity. rear impacts. Both roof-rail airbags inflate in moderate to severe frontal will inflate when either side of the or near frontal crashes to help Knee airbags (if equipped) are vehicle is struck, if the sensing reduce the potential for severe designed to inflate in moderate to system predicts that the vehicle is injuries, mainly to the driver's or severe frontal or near frontal about to roll over on its side, or in a front outboard passenger's head impacts. Knee airbags are not severe frontal impact. and chest. designed to inflate during vehicle rollovers, in rear impacts, or in many In any particular crash, no one can Whether the frontal airbags will or side impacts. say whether an airbag should have should inflate is not based primarily inflated simply because of the on how fast the vehicle is traveling. Seat-mounted side impact airbags vehicle damage or repair costs. It depends on what is hit, the are designed to inflate in moderate direction of the impact, and how to severe side crashes depending What Makes an Airbag quickly the vehicle slows down. on the location of the impact. Seat-mounted side impact airbags Inflate? Frontal airbags may inflate at are not designed to inflate in frontal different crash speeds depending on In a deployment event, the sensing impacts, near frontal impacts, system sends an electrical signal whether the vehicle hits an object rollovers, or rear impacts. straight on or at an angle, and triggering a release of gas from the inflator. Gas from the inflator fills the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 55 airbag causing the bag to break out full or partial ejection in rollover The parts of the airbag that come of the cover. The inflator, the airbag, events, although no system can into contact with you may be warm, and related hardware are all part of prevent all such ejections. but not too hot to touch. There may the airbag module. But airbags would not help in many be some smoke and dust coming For airbag locations, see Where Are types of collisions, primarily from the vents in the deflated the Airbags? 0 52. because the occupant's motion is airbags. Airbag inflation does not not toward those airbags. See When prevent the driver from seeing out of Should an Airbag Inflate? 0 53. the windshield or being able to steer How Does an Airbag the vehicle, nor does it prevent Restrain? Airbags should never be regarded people from leaving the vehicle. as anything more than a supplement In moderate to severe frontal or to seat belts. near frontal collisions, even belted { Warning occupants can contact the steering wheel or the instrument panel. In What Will You See after When an airbag inflates, there moderate to severe side collisions, an Airbag Inflates? may be dust in the air. This dust even belted occupants can contact could cause breathing problems After the frontal, knee (if equipped), for people with a history of the inside of the vehicle. and seat-mounted side impact asthma or other breathing trouble. Airbags supplement the protection airbags inflate, they quickly deflate, provided by seat belts by so quickly that some people may To avoid this, everyone in the distributing the force of the impact not even realize the airbags inflated. vehicle should get out as soon as more evenly over the Roof-rail airbags may still be at least it is safe to do so. If you have occupant's body. partially inflated for some time after breathing problems but cannot they inflate. Some components of get out of the vehicle after an Rollover capable roof-rail airbags airbag inflates, then get fresh air are designed to help contain the the airbag module may be hot for by opening a window or a door. head and chest of occupants in the several minutes. For location of the airbags, see Where Are the If you experience breathing outboard seating positions in the 0 first and second rows. The rollover Airbags? 52. problems following an airbag capable roof-rail airbags are deployment, you should seek designed to help reduce the risk of medical attention. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

56 Seats and Restraints The vehicle has a feature that may . The vehicle has a crash automatically unlock the doors, turn Warning (Continued) sensing and diagnostic on the interior lamps and hazard module which records warning flashers, and shut off the moderate crash, there may be information after a crash. See fuel system after the airbags inflate. concealed damage that could Vehicle Data Recording and The feature may also activate, make it difficult to safely operate Privacy 0 290 and without airbag inflation, after an the vehicle. Event Data Recorders 0 291. event that exceeds a predetermined Use caution if you should attempt . Let only qualified technicians threshold. After turning the ignition to restart the engine after a crash work on the airbag systems. off and then on again, the fuel has occurred. Improper service can mean that system will return to normal an airbag system will not work operation; the doors can be locked, properly. See your dealer for In many crashes severe enough to the interior lamps can be turned off, service. and the hazard warning flashers can inflate the airbag, windshields are be turned off using the controls for broken by vehicle deformation. those features. If any of these Additional windshield breakage may Passenger Sensing systems are damaged in the crash also occur from the front outboard System passenger airbag. they may not operate as normal. The vehicle has a passenger . Airbags are designed to inflate sensing system for the front { Warning only once. After an airbag outboard passenger position. The inflates, you will need some new passenger airbag status indicator A crash severe enough to inflate parts for the airbag system. will light on the instrument panel the airbags may have also If you do not get them, the when the vehicle is started. damaged important functions in airbag system will not be there the vehicle, such as the fuel to help protect you in another system, brake and steering crash. A new system will include systems, etc. Even if the vehicle airbag modules and possibly appears to be drivable after a other parts. The service manual (Continued) for the vehicle covers the need to replace other parts. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 57 conditions. No other airbag is affected by the passenger sensing { Warning system. A child in a rear-facing child The passenger sensing system restraint can be seriously injured works with sensors that are part of or killed if the passenger frontal the front outboard passenger seat. airbag inflates. This is because United States The sensors are designed to detect the back of the rear-facing child the presence of a properly seated restraint would be very close to occupant and determine if the front outboard passenger frontal airbag the inflating airbag. A child in a and knee airbag (if equipped) forward-facing child restraint can should be allowed to inflate or not. be seriously injured or killed if the passenger frontal airbag inflates According to accident statistics, and the passenger seat is in a children are safer when properly forward position. Canada secured in a rear seat in the correct The words ON and OFF, or the child restraint for their weight Even if the passenger sensing symbols for on and off, will be and size. system has turned off the front visible during the system check. Whenever possible, children aged outboard passenger airbag(s), no When the system check is 12 and under should be secured in system is fail-safe. No one can complete, either the word ON or a rear seating position. guarantee that an airbag will not OFF, or the symbol for on or off, will deploy under some unusual be visible. See Passenger Airbag Never put a rear-facing child seat in circumstance, even though the 0 the front. This is because the risk to Status Indicator 100. airbag(s) are off. the rear-facing child is so great if the The passenger sensing system airbag inflates. Never put a rear-facing child turns off the front outboard restraint in the front seat, even if passenger frontal airbag and knee the airbag is off. If securing a airbag (if equipped) under certain forward-facing child restraint in (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

58 Seats and Restraints . A front outboard passenger the ON indicator will light and stay lit Warning (Continued) takes his/her weight off of the as a reminder that the airbags are seat for a period of time. active. the front outboard passenger seat, always move the seat as far . A front outboard passenger seat For some children who have back as it will go. It is better to is occupied by a smaller person, outgrown child restraints and for secure child restraints in the rear such as a child who has very small adults, the passenger seat. Consider using another outgrown child restraints. sensing system may or may not turn off the front outboard passenger vehicle to transport the child . There is a critical problem with frontal airbag and knee airbag (if when a rear seat is not available. the airbag system or the passenger sensing system. equipped), depending upon the person's seating posture and body The passenger sensing system is When the passenger sensing build. Everyone in the vehicle who designed to turn off the front system has turned off the front has outgrown child restraints should outboard passenger frontal airbag outboard passenger frontal airbag wear a seat belt properly — whether and knee airbag (if equipped) if: and knee airbag (if equipped), the or not there is an airbag for that OFF indicator will light and stay lit person. . The front outboard passenger as a reminder that the airbags are seat is unoccupied. off. See Passenger Airbag Status . The system determines that an Indicator 0 100. { Warning infant is present in a rear-facing The passenger sensing system is If the airbag readiness light ever infant seat. designed to turn on the front comes on and stays on, it means . The system determines that a outboard passenger frontal airbag that something may be wrong small child is present in a child and knee airbag (if equipped) with the airbag system. To help restraint. anytime the system senses that a avoid injury to yourself or others, person of adult size is sitting . The system determines that a have the vehicle serviced right properly in the front outboard small child is present in a away. See Airbag Readiness passenger seat. When the booster seat. Light 0 99 for more information, passenger sensing system has including important safety allowed the airbags to be enabled, information. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 59 If the On Indicator Is Lit for a 5. If, after reinstalling the child If the Off Indicator Is Lit for an Child Restraint restraint and restarting the Adult-Sized Occupant vehicle, the ON indicator is still If a child restraint has been installed lit, turn the vehicle off. Then and the ON indicator is lit: slightly recline the vehicle 1. Turn the vehicle off. seatback and adjust the seat cushion, if adjustable, to make 2. Remove the child restraint from sure that the vehicle seatback the vehicle. is not pushing the child 3. Remove any additional items restraint into the seat cushion. from the seat such as blankets, Also make sure the child cushions, seat covers, seat restraint is not trapped under heaters, or seat massagers. the vehicle head restraint. 4. Reinstall the child restraint If this happens, adjust the head restraint. See Head Restraints following the directions 0 provided by the child restraint 30. manufacturer and refer to 6. Restart the vehicle. If a person of adult size is sitting in Securing Child Restraints (With the front outboard passenger seat, If the ON indicator is still lit, secure the Seat Belt in the Rear Seat) but the OFF indicator is lit, it could the child in the child restraint in a 0 78 or be because that person is not sitting rear seat position in the vehicle, and Securing Child Restraints (With properly in the seat. Use the check with your dealer. the Seat Belt in the Front Seat) following steps to allow the system 0 80. to detect that person and enable the front outboard passenger frontal airbag and knee airbag (if equipped): 1. Turn the vehicle off. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

60 Seats and Restraints 2. Remove any additional material vehicle. See Adding Equipment to from the seat, such as Warning (Continued) the Airbag-Equipped Vehicle 0 61 blankets, cushions, seat for more information about covers, seat heaters, or seat ride in the front outboard modifications that can affect how massagers. passenger seat, if the passenger the system operates. airbag OFF indicator is lit. 3. Place the seatback in the fully The ON indicator may be lit if an upright position. object, such as a briefcase, Additional Factors Affecting 4. Have the person sit upright in handbag, grocery bag, laptop, the seat, centered on the seat System Operation or other electronic device is put on an unoccupied seat. If this is not cushion, with legs comfortably Seat belts help keep the passenger desired, remove the object from extended. in position on the seat during the seat. 5. Restart the vehicle and have vehicle maneuvers and braking, the person remain in this which helps the passenger sensing position for two to system maintain the passenger { Warning airbag status. See “Seat Belts” and three minutes after the ON Stowing articles under the indicator is lit. “Child Restraints” in the Index for additional information about the passenger seat or between the importance of proper restraint use. passenger seat cushion and { Warning seatback may interfere with the A thick layer of additional material, proper operation of the passenger such as a blanket or cushion, If the front outboard passenger sensing system. airbag is turned off for an or aftermarket equipment such as adult-sized occupant, the airbag seat covers, seat heaters, and seat will not be able to inflate and help massagers can affect how well the Servicing the protect that person in a crash, passenger sensing system Airbag-Equipped Vehicle resulting in an increased risk of operates. We recommend that you serious injury or even death. An not use seat covers or other Airbags affect how the vehicle aftermarket equipment except when adult-sized occupant should not should be serviced. There are parts approved by GM for your specific of the airbag system in several (Continued) places around the vehicle. Your Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 61 dealer and the service manual have Adding Equipment to the sensing and diagnostic module, and information about servicing the airbag wiring along with the proper vehicle and the airbag system. To Airbag-Equipped Vehicle replacement procedures. purchase a service manual, see Adding accessories that change the In addition, the vehicle has a Publication Ordering Information vehicle's frame, bumper system, 0 passenger sensing system for the 288. height, front end, or side sheet front outboard passenger position, metal may keep the airbag system which includes sensors that are part { Warning from working properly. of the passenger seat. The The operation of the airbag system passenger sensing system may not For up to 10 seconds after the can also be affected by changing, operate properly if the original seat vehicle is turned off and the including improperly repairing or trim is replaced with non-GM battery is disconnected, an airbag replacing, any parts of the following: covers, upholstery, or trim; or with can still inflate during improper GM covers, upholstery, or trim . Airbag system, including airbag service. You can be injured if you designed for a different vehicle. Any modules, front or side impact are close to an airbag when it object, such as an aftermarket seat sensors, sensing and diagnostic heater or a comfort-enhancing pad inflates. Avoid yellow connectors. module, or airbag wiring They are probably part of the or device, installed under or on top airbag system. Be sure to follow . Front seats, including stitching, of the seat fabric, could also proper service procedures, and seams or zippers interfere with the operation of the make sure the person performing . Seat belts passenger sensing system. This work for you is qualified to do so. could either prevent proper . Steering wheel, instrument deployment of the passenger panel, ceiling trim, or pillar airbag(s) or prevent the passenger garnish trim sensing system from properly . Inner door seals, including turning off the passenger airbag(s). speakers See Passenger Sensing System 0 56. Your dealer and the service manual have information about the location of the airbag modules and sensors, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

62 Seats and Restraints If the vehicle has rollover roof-rail airbags, see Different Size Tires Caution (Continued) Warning (Continued) and Wheels 0 236 for additional important information. open or break the airbag inspected and any necessary coverings. If there are any replacements made as soon as If the vehicle must be modified opened or broken airbag possible. because you have a disability and coverings, have the airbag have questions about whether the covering and/or airbag module modifications will affect the vehicle's If an airbag inflates, you will need to replaced. For the location of the airbag system, or if you have replace airbag system parts. See airbags, see Where Are the your dealer for service. questions about whether the airbag 0 system will be affected if the vehicle Airbags? 52. See your dealer for service. If the airbag readiness light stays on is modified for any other reason, call after the vehicle is started or comes Customer Assistance. See on when you are driving, the airbag 0 Customer Assistance Offices 281. Replacing Airbag System system may not work properly. Have the vehicle serviced right away. See Airbag System Check Parts after a Crash Airbag Readiness Light 0 99. The airbag system does not need regularly scheduled maintenance or { Warning replacement. Make sure the airbag A crash can damage the airbag readiness light is working. See systems in the vehicle. Airbag Readiness Light 0 99. A damaged airbag system may not properly protect you and your Caution passenger(s) in a crash, resulting in serious injury or even death. To If an airbag covering is damaged, help make sure the airbag opened, or broken, the airbag systems are working properly may not work properly. Do not after a crash, have them (Continued) (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 63 Child Restraints . Sit all the way back on the seat. Q: What is the proper way to Do the knees bend at the seat wear seat belts? Older Children edge? If yes, continue. If no, A: An older child should wear a return to the booster seat. lap-shoulder belt and get the . Buckle the lap-shoulder belt. additional restraint a shoulder Does the shoulder belt rest on belt can provide. The shoulder the shoulder? If yes, continue. belt should not cross the face or If no, try using the rear seat belt neck. The lap belt should fit comfort guide, if available. See snugly below the hips, just “Rear Seat Belt Comfort Guides” touching the top of the thighs. under Lap-Shoulder Belt 0 45. This applies belt force to the If a comfort guide is not child's pelvic bones in a crash. available, or if the shoulder belt It should never be worn over the still does not rest on the abdomen, which could cause shoulder, then return to the severe or even fatal internal booster seat. injuries in a crash. . Does the lap belt fit low and Also see “Rear Seat Belt Comfort Older children who have outgrown snug on the hips, touching the Guides” under Lap-Shoulder Belt booster seats should wear the thighs? If yes, continue. If no, 0 45. vehicle’s seat belts. return to the booster seat. According to accident statistics, The manufacturer instructions that . Can proper seat belt fit be children are safer when properly come with the booster seat state the maintained for the length of the restrained in a rear seating position. weight and height limitations for that trip? If yes, continue. If no, In a crash, children who are not booster. Use a booster seat with a return to the booster seat. lap-shoulder belt until the child buckled up can strike other people passes the fit test below: who are buckled up, or can be thrown out of the vehicle. Older children need to use seat belts properly. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

64 Seats and Restraints

{ Warning { Warning Never allow more than one child Never allow a child to wear the to wear the same seat belt. The seat belt with the shoulder belt seat belt cannot properly spread behind their back. A child can be the impact forces. In a crash, they seriously injured by not wearing can be crushed together and the lap-shoulder belt properly. In a seriously injured. A seat belt must crash, the child would not be be used by only one person at restrained by the shoulder belt. a time. The child could move too far forward increasing the chance of head and neck injury. The child might also slide under the lap Infants and Young belt. The belt force would then be Children applied right on the abdomen. That could cause serious or fatal Everyone in a vehicle needs protection! This includes infants and injuries. The shoulder belt should all other children. Neither the go over the shoulder and across distance traveled nor the age and the chest. size of the traveler changes the need, for everyone, to use safety restraints. In fact, the law in every state in the United States and in every Canadian province says children up to some age must be restrained while in a vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 65 appropriate child restraints. Neither { Warning the vehicle's seat belt system nor its airbag system is designed for them. Children can be seriously injured or strangled if a shoulder belt is Children who are not restrained wrapped around their neck. The properly can strike other people, shoulder belt can tighten but or can be thrown out of the vehicle. cannot be loosened if it is locked. The shoulder belt locks when it is { Warning pulled all the way out of the Never hold an infant or a child retractor. It unlocks when the while riding in a vehicle. Due to shoulder belt is allowed to go all crash forces, an infant or a child the way back into the retractor, will become so heavy it is not but it cannot do this if it is possible to hold it during a crash. { Warning wrapped around a child’s neck. For example, in a crash at only If the shoulder belt is locked and Children who are up against, 40 km/h (25 mph), a 5.5 kg (12 lb) tightened around a child’s neck, or very close to, any airbag when infant will suddenly become a the only way to loosen the belt is it inflates can be seriously injured 110 kg (240 lb) force on a person's to cut it. or killed. Never put a rear-facing arms. An infant or child should be child restraint in the front Never leave children unattended secured in an appropriate child outboard seat. Secure a in a vehicle and never allow restraint. rear-facing child restraint in a rear children to play with the seat seat. It is also better to secure a belts. forward-facing child restraint in a rear seat. If you must secure a Every time infants and young forward-facing child restraint in children ride in vehicles, they should the front outboard seat, always have the protection provided by move the front passenger seat as far back as it will go. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

66 Seats and Restraints For each type of child restraint, there are many different models { Warning available. When purchasing a child restraint, be sure it is designed to be A young child's hip bones are still used in a motor vehicle. If it is, the so small that the vehicle seat belt child restraint will have a label may not remain low on the hip saying that it meets federal motor bones, as it should. Instead, it vehicle safety standards. may settle up around the child's abdomen. In a crash, the belt The instruction manual that is provided with the child restraint would apply force on a body area states the weight and height that is unprotected by any bony limitations for that particular child structure. This alone could cause serious or fatal injuries. To reduce Child restraints are devices used to restraint. In addition, there are many the risk of serious or fatal injuries restrain, seat, or position children in kinds of child restraints available for the vehicle and are sometimes children with special needs. during a crash, young children called child seats or car seats. should always be secured in an appropriate child restraint. There are three basic types of { Warning child restraints: To reduce the risk of neck and . Forward-facing child restraints head injury in a crash, infants and toddlers should be secured in a . Rear-facing child restraints rear-facing child restraint until age . Belt-positioning booster seats two, or until they reach the The proper child restraint for your maximum height and weight limits child depends on their size, weight, of their child restraint. and age, and also on whether the child restraint is compatible with the vehicle in which it will be used. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 67 Child Restraint Systems

Forward-Facing Child Restraint Booster Seats Rear-Facing Infant Restraint A forward-facing child restraint A belt-positioning booster seat is provides restraint for the child's used for children who have A rear-facing child restraint provides body with the harness. outgrown their forward-facing child restraint with the seating surface restraint. Boosters are designed to against the back of the infant. improve the fit of the vehicle's seat The harness system holds the infant belt system until the child is large in place and, in a crash, acts to enough for the vehicle seat belts to keep the infant positioned in the fit properly without a booster seat. restraint. See the seat belt fit test in Older Children 0 63. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

68 Seats and Restraints Securing an Add-On Child When securing an add-on child availability in Canada, check with Restraint in the Vehicle restraint, refer to the following: Transport Canada or the Provincial 1. Instruction labels provided on Ministry of Transportation office. { Warning the child restraint Securing the Child Within the 2. Instruction manual provided Child Restraint A child can be seriously injured or with the child restraint killed in a crash if the child restraint is not properly secured in 3. This vehicle owner's manual { Warning the vehicle. Secure the child The child restraint instructions are A child can be seriously injured or restraint properly in the vehicle important, so if they are not killed in a crash if the child is not using the vehicle seat belt or available, obtain a replacement properly secured in the child LATCH system, following the copy from the manufacturer. restraint. Secure the child instructions that came with that Keep in mind that an unsecured properly following the instructions child restraint and the instructions child restraint can move around in a that came with that child restraint. in this manual. collision or sudden stop and injure people in the vehicle. Be sure to To help reduce the chance of injury, properly secure any child restraint in Where to Put the the child restraint must be secured the vehicle — even when no child is Restraint in it. in the vehicle. Child restraints must According to accident statistics, be secured in vehicle seats by lap In some areas Certified Child children and infants are safer when belts or the lap belt portion of a Passenger Safety Technicians properly restrained in an appropriate lap-shoulder belt, or by the LATCH (CPSTs) are available to inspect child restraint secured in a rear system. See Lower Anchors and and demonstrate how to correctly seating position. Tethers for Children (LATCH use and install child restraints. In System) 0 70 for more information. the U.S., refer to the National Whenever possible, children aged Children can be endangered in a Highway Traffic Safety 12 and under should be secured in crash if the child restraint is not Administration (NHTSA) website to a rear seating position. properly secured in the vehicle. locate the nearest child safety seat inspection station. For CPST Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 69 Never put a rear-facing child Depending on where you place the restraint in the front. This is because Warning (Continued) child restraint and the size of the the risk to the rear-facing child is so child restraint, you may not be able great if the airbag deploys. Secure rear-facing child restraints to access adjacent seat belts or in a rear seat, even if the airbag LATCH anchors for additional is off. If you secure a passengers or child restraints. { Warning forward-facing child restraint in Adjacent seating positions should A child in a rear-facing child the front seat, always move the not be used if the child restraint restraint can be seriously injured front passenger seat as far back prevents access to or interferes with or killed if the front passenger as it will go. It is better to secure the routing of the seat belt. airbag inflates. This is because the child restraint in a rear seat. Wherever a child restraint is the back of the rear-facing child See Passenger Sensing System installed, be sure to follow the restraint would be very close to 0 56 for additional information. instructions that came with the child the inflating airbag. A child in a restraint and secure the child forward-facing child restraint can restraint properly. When securing a child restraint with be seriously injured or killed if the the seat belts in a rear seat position, Keep in mind that an unsecured front passenger airbag inflates study the instructions that came with child restraint can move around in a and the passenger seat is in a the child restraint to make sure it is collision or sudden stop and injure forward position. compatible with this vehicle. people in the vehicle. Be sure to Even if the passenger sensing properly secure any child restraint in Child restraints and booster seats the vehicle even when no child is system has turned off the front — vary considerably in size, and some in it. passenger frontal airbag, no may fit in certain seating positions system is fail-safe. No one can better than others. guarantee that an airbag will not deploy under some unusual circumstance, even though it is turned off. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

70 Seats and Restraints Lower Anchors and Booster seats use the vehicle’s seat When installing a child restraint with belts to secure the child and the a top tether, you must also use Tethers for Children booster seat. If the manufacturer either the lower anchors or the seat (LATCH System) recommends that the booster seat belts to properly secure the child The LATCH system secures a child be secured with the LATCH system, restraint. A child restraint must restraint during driving or in a crash. this can be done as long as the never be installed using only the top LATCH attachments on the child booster seat can be positioned tether and anchor. restraint are used to attach the child properly and there is no interference For a forward-facing 5-pt harness restraint to the anchors in the with the proper positioning of the child restraint where the combined vehicle. The LATCH system is lap-shoulder belt on the child. weight of the child and restraint are designed to make installation of a Make sure to follow the instructions up to 29.5 kg (65 lb), use either the child restraint easier. that came with the child restraint, lower LATCH anchorages with the In order to use the LATCH system in and also the instructions in this top tether anchorage, or the seat your vehicle, you need a child manual. belt with the top tether anchorage. restraint that has LATCH Where the combined weight of the attachments. LATCH-compatible child and restraint are greater than rear-facing and forward-facing child 29.5 kg (65 lb), use the seat belt with seats can be properly installed the top tether anchorage only. using either the LATCH anchors or the vehicle’s seat belts. Do not use both the seat belts and the LATCH anchorage system to secure a rear-facing or forward-facing child seat. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 71 Recommended Methods for Attaching Child Restraints Restraint Type Combined Use Only Approved Attachment Methods Shown with an X Weight of the LATCH Lower Seat Belt Only LATCH Lower Seat Belt and Child + Child – – Anchors Only Anchors and Top Top Tether Restraint Tether Anchor Anchor Rear-Facing Up to XX Child Restraint 29.5 kg (65 lb) Rear-Facing Greater than X Child Restraint 29.5 kg (65 lb) Forward-Facing Up to XX Child Restraint 29.5 kg (65 lb) Forward-Facing Greater than X Child Restraint 29.5 kg (65 lb)

See Securing Child Restraints (With The following explains how to attach the child restraint. See Securing the Seat Belt in the Rear Seat) 0 78 a child restraint with these Child Restraints (With the Seat Belt or attachments in the vehicle. in the Rear Seat) 0 78 or Securing Child Restraints (With the Securing Child Restraints (With the 0 Not all vehicle seating positions 0 Seat Belt in the Front Seat) 80. have lower anchors. In this case, Seat Belt in the Front Seat) 80. Child restraints built after March the seat belt must be used (with top 2014 will be labeled with the tether where available) to secure specific child weight up to which the LATCH system can be used to install the restraint. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

72 Seats and Restraints Lower Anchors Top Tether Anchor Some child restraints that have a top tether are designed for use with or without the top tether being attached. Others require the top tether always to be attached. In Canada, the law requires that forward-facing child restraints have a top tether, and that the tether be attached. Be sure to read and follow the instructions for your child restraint. Lower Anchor and Top Tether Anchor Locations

Lower anchors (1) are metal bars A top tether (3, 4) is used to secure built into the vehicle. There are two the top of the child restraint to the lower anchors for each LATCH vehicle. A top tether anchor is built seating position that will into the vehicle. The top tether accommodate a child restraint with attachment hook (2) on the child lower attachments (2). restraint connects to the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash. The child restraint may have a single tether (3) or a dual tether (4). Either will have a single attachment hook (2) to secure the top tether to I : Seating positions with the anchor. top tether anchors. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 73 H : Seating positions with two lower position. See Where to Put the anchors. Restraint 0 68 for additional information. Securing a Child Restraint Designed for the LATCH System

{ Warning To assist in locating the lower A child could be seriously injured anchors, each seating position with or killed in a crash if the child lower anchors has two labels, near restraint is not properly attached the crease between the seatback The top tether anchors are on the to the vehicle using either the and the seat cushion. back of the rear seatbacks. Be sure to use an anchor located directly LATCH anchors or the vehicle behind the seating position where seat belt. Follow the instructions the child restraint will be placed. that came with the child restraint and the instructions in this Do not secure a child restraint in a manual. position without a top tether anchor if a national or local law requires that the top tether be attached, or if To assist in locating the top tether the instructions that come with the { Warning anchors, the top tether anchor child restraint say that the top tether symbol is on the trim near the must be attached. To reduce the risk of serious or anchor. According to accident statistics, fatal injuries during a crash, do children and infants are safer when not attach more than one child properly restrained in a child restraint to a single anchor. restraint system or infant restraint (Continued) system secured in a rear seating Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

74 Seats and Restraints

Warning (Continued) Warning (Continued) Caution (Continued)

Attaching more than one child tightened around a child’s neck, Do not fold the rear seatback restraint to a single anchor could the only way to loosen the belt is when the seat is occupied. Do not cause the anchor or attachment to cut it. fold the empty rear seat with a to come loose or even break Buckle any unused seat belts seat belt buckled. This could during a crash. A child or others behind the child restraint so damage the seat belt or the seat. could be injured. children cannot reach them. Pull Unbuckle and return the seat belt the shoulder belt all the way out to its stowed position, before of the retractor to set the lock, folding the seat. { Warning and tighten the belt behind the child restraint after the child If you need to secure more than one Children can be seriously injured restraint has been installed. child restraint in the rear seat, see or strangled if a shoulder belt is Where to Put the Restraint 0 68. wrapped around their neck. The 1. Attach and tighten the lower shoulder belt can tighten but Caution attachments to the lower cannot be loosened if it is locked. anchors. If the child restraint The shoulder belt locks when it is Do not let the LATCH does not have lower pulled all the way out of the attachments rub against the attachments or the desired retractor. It unlocks when the seating position does not have vehicle’s seat belts. This may lower anchors, secure the child shoulder belt is allowed to go all damage these parts. If necessary, the way back into the retractor, restraint with the top tether and move buckled seat belts to avoid the seat belt. Refer to the child but it cannot do this if it is rubbing the LATCH attachments. wrapped around a child’s neck. restraint manufacturer If the shoulder belt is locked and (Continued) instructions and the instructions in this manual. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 75 1.1. Find the lower anchors 2. If the child restraint for the desired seating manufacturer recommends that position. the top tether be attached, 1.2. Put the child restraint on attach and tighten the top the seat. tether to the top tether anchor, if equipped. Refer to the child For rear outboard seating restraint instructions and the positions, if the head following steps: restraint interferes with the proper installation of 2.1. Find the top tether anchor. If the position you are the child restraint, the using does not have a head restraint may be 2.2. Remove the cargo cover, headrest or head restraint removed. See “Head if equipped, before and you are using a Restraint Removal and installing the top tether. single tether, route the Reinstallation” at the end Place the cargo cover on tether over the seatback. of this section. the floor of the cargo When installing a area. The cargo cover rear-facing child restraint, should remain off while it may be necessary to the top tether is in use. move the front seat 2.3. Route, attach, and tighten forward to properly install the top tether according the child restraint per the to your child restraint child restraint instructions and the manufacturer instructions. following instructions: See Seat Adjustment 0 31. If the position you are 1.3. Attach and tighten the using does not have a lower attachments on the headrest or head restraint child restraint to the lower anchors. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

76 Seats and Restraints and you are using a dual Head Restraint Removal and tether, route the tether Reinstallation over the seatback. The rear outboard head restraints can be removed if they interfere with the proper installation of the child restraint. To remove the head restraint: 1. Partially fold the seatback If the position you are forward. See Rear Seats 0 38. using has an adjustable headrest or head restraint and you are using a dual If the position you are tether, raise the headrest using has an adjustable or head restraint and headrest or head restraint route the tether under the and you are using a headrest or head restraint single tether, raise the and around the headrest headrest or head restraint or head restraint posts. and route the tether 3. Before placing a child in the under the headrest or child restraint, make sure it is head restraint and in securely held in place. To between the headrest or check, grasp the child restraint head restraint posts. at the LATCH path and attempt to move it side to side and 2. Press both buttons on the head back and forth. There should restraint posts at the same be no more than 2.5 cm (1 in) of time, and pull up on the head movement for proper restraint. installation. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 77 3. Store the head restraint in a To reinstall the head restraint: Replacing LATCH System secure place. Parts After a Crash 4. When the child restraint is removed, reinstall the head restraint before the seating { Warning position is used. A crash can damage the LATCH system in the vehicle. A damaged { Warning LATCH system may not properly secure the child restraint, With head restraints that are not resulting in serious injury or even installed and adjusted properly, death in a crash. To help make there is a greater chance that sure the LATCH system is occupants will suffer a neck/ working properly after a crash, spinal injury in a crash. Do not see your dealer to have the 1. Insert the head restraint posts drive until the head restraints for system inspected and any all occupants are installed and into the holes in the top of the necessary replacements made as adjusted properly. seatback. The notches on the posts must face the driver side soon as possible. of the vehicle. 2. Push the head restraint down. If the vehicle has the LATCH system and it was being used during a If necessary, press the height crash, new LATCH system parts adjustment release button to may be needed. further lower the head restraint. See Rear Seats 0 38. New parts and repairs may be necessary even if the LATCH 3. Try to move the head restraint system was not being used at the to make sure it is locked in time of the crash. place. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

78 Seats and Restraints Securing Child Restraints In Canada, the law requires that the child restraint per the child forward-facing child restraints have restraint manufacturer (With the Seat Belt in the a top tether and that the tether be instructions. Rear Seat) attached. If the head restraint interferes When securing a child restraint with If the child restraint or vehicle seat with the proper installation of the seat belts in a rear seat position, position does not have the LATCH the child restraint, the head study the instructions that came with system, you will be using the seat restraint may be removed. See the child restraint to make sure it is belt to secure the child restraint. Be "Head Restraint Removal and compatible with this vehicle. sure to follow the instructions that Reinstallation" under Lower came with the child restraint. Anchors and Tethers for If the child restraint has the LATCH 0 system, see Lower Anchors and If more than one child restraint Children (LATCH System) 70. Tethers for Children (LATCH needs to be installed in the rear 2. Pick up the latch plate, and run System) 0 70 for how and where to seat, be sure to read Where to Put the lap and shoulder portions install the child restraint using the Restraint 0 68. of the vehicle seat belt through LATCH. If a child restraint is 1. Put the child restraint on or around the restraint. The secured in the vehicle using a seat the seat. child restraint instructions will belt and it uses a top tether, see show you how. Lower Anchors and Tethers for For outboard second row Children (LATCH System) 0 70 for seating positions, remove the top tether anchor locations. seat belt from the guide. Do not secure the child restraint with Do not secure a child seat in a the seat belt routed through the position without a top tether anchor guide. if a national or local law requires that the top tether be anchored, or if When installing a rear-facing the instructions that come with the child restraint, it may be child restraint say that the top tether necessary to move the front must be anchored. seat forward to properly install Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 79

3. Push the latch plate into the 4. Pull the shoulder belt all the 5. To tighten the belt, push down buckle until it clicks. way out of the retractor to set on the child restraint, pull the Position the release button on the lock. When the retractor shoulder portion of the belt to the buckle, away from the child lock is set, the belt can be tighten the lap portion of the restraint, so that the seat belt tightened but not pulled out of belt, and feed the shoulder belt could be quickly unbuckled if the retractor. back into the retractor. When necessary. installing a forward-facing child restraint, it may be helpful to use your knee to push down on the child restraint as you tighten the belt. Try to pull the belt out of the retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 4 and 5. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

80 Seats and Restraints 6. If the child restraint has a top Reinstallation" under Lower Anchors tether, follow the child restraint and Tethers for Children (LATCH { Warning manufacturer's instructions System) 0 70 for additional regarding the use of the top information on installing the head A child in a rear-facing child tether. See Lower Anchors and restraint properly. restraint can be seriously injured Tethers for Children (LATCH or killed if the front outboard System) 0 70. Securing Child Restraints passenger frontal airbag inflates. This is because the back of the 7. Before placing a child in the (With the Seat Belt in the rear-facing child restraint would child restraint, make sure it is Front Seat) securely held in place. To be very close to the inflating check, grasp the child restraint This vehicle has airbags. A rear airbag. A child in a forward-facing at the seat belt path and seat is a safer place to secure a child restraint can be seriously attempt to move it side to side forward-facing child restraint. See injured or killed if the front and back and forth. When the Where to Put the Restraint 0 68. outboard passenger frontal airbag inflates and the passenger seat is child restraint is properly In addition, the vehicle has a installed, there should be no passenger sensing system which is in a forward position. more than 2.5 cm (1 in) of designed to turn off the front Even if the passenger sensing movement. outboard passenger frontal airbag system has turned off the front To remove the child restraint, and knee airbag (if equipped) under outboard passenger airbag(s), no unbuckle the vehicle seat belt and certain conditions. See Passenger system is fail-safe. No one can 0 let it return to the stowed position. Sensing System 56 and guarantee that an airbag will not If the top tether is attached to a top Passenger Airbag Status Indicator 0 deploy under some unusual tether anchor, disconnect it. 100 for more information, circumstance, even though the including important safety If the head restraint was removed, airbag(s) are off. information. reinstall it before the seating Secure rear-facing child restraints position is used. See "Head Never put a rear-facing child seat in in a rear seat, even if the Restraint Removal and the front. This is because the risk to the rear-facing child is so great if the airbag(s) are off. If you secure a airbag deploys. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Seats and Restraints 81 When using the lap-shoulder belt to or around the restraint. The Warning (Continued) secure the child restraint in this child restraint instructions will position, follow the instructions that show you how. forward-facing child restraint in came with the child restraint and the the front outboard passenger following instructions: seat, always move the seat as far back as it will go. It is better to 1. Move the seat as far back as it secure the child restraint in a will go before securing the forward-facing child restraint. rear seat. Move the seat upward or the See Passenger Sensing System seatback to an upright position, 0 56 for additional information. if needed, to get a tight installation of the child restraint. If the child restraint uses a top tether, see Lower Anchors and When the passenger sensing Tethers for Children (LATCH system has turned off the front System) 0 70 for top tether anchor outboard passenger frontal locations. airbag and knee airbag (if 4. Push the latch plate into the equipped), the OFF indicator buckle until it clicks. Do not secure a child seat in a on the passenger airbag status position without a top tether anchor Position the release button on indicator should light and stay the buckle, away from the child if a national or local law requires lit when you start the vehicle. that the top tether be anchored, or if restraint, so that the seat belt See Passenger Airbag Status could be quickly unbuckled if the instructions that come with the Indicator 0 100. child restraint say that the top tether necessary. must be anchored. 2. Put the child restraint on the seat. In Canada, the law requires that forward-facing child restraints have 3. Pick up the latch plate, and run a top tether, and that the tether be the lap and shoulder portions attached. of the vehicle seat belt through Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

82 Seats and Restraints 7. Before placing a child in the child restraint, make sure it is securely held in place. To check, grasp the child restraint at the seat belt path and attempt to move it side to side and back and forth. When the child restraint is properly installed, there should be no more than 2.5 cm (1 in) of movement. If the airbag or airbags are off, the 5. Pull the shoulder belt all the 6. To tighten the belt, push down OFF indicator in the passenger way out of the retractor to set on the child restraint, pull the airbag status indicator will come on the lock. When the retractor shoulder portion of the belt to and stay on when the vehicle is lock is set, the belt can be tighten the lap portion of the started. tightened but not pulled out of belt, and feed the shoulder belt If a child restraint has been installed the retractor. back into the retractor. When and the ON indicator is lit, see “If installing a forward-facing child the On Indicator Is Lit for a Child restraint, it may be helpful to Restraint” under Passenger Sensing use your knee to push down on System 0 56. the child restraint as you tighten the belt. To remove the child restraint, unbuckle the vehicle seat belt and Try to pull the belt out of the let it return to the stowed position. retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 5 and 6. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Storage 83 Storage Storage Compartments Storage Compartments Storage Compartments ...... 83 { Warning Instrument Panel Storage ...... 83 Glove Box ...... 83 Do not store heavy or sharp Cupholders ...... 84 objects in storage compartments. Underseat Storage ...... 84 In a crash, these objects may Center Console Storage ...... 84 cause the cover to open and could result in injury. Additional Storage Features Cargo Cover ...... 85 Pull up on the handle to open. Cargo Management System . . . 85 Instrument Panel Storage Convenience Net ...... 86 Glove Box Roof Rack System Lift up on the glove box lever to Roof Rack System ...... 86 open it.

Pull the handle to open. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

84 Storage Cupholders Underseat Storage Center Console Storage

If equipped, pull the rear seat If equipped, there is storage under For vehicles with center console armrest down to access. the front passenger seat. Lift the storage, press the button and slide end of the tray and pull it forward to rearward to open. open. Push it in toward the seat to close. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Storage 85 Additional Storage Features Cargo Cover

{ Warning An unsecured cargo cover could strike people in a sudden stop or turn, or in a crash. Store the cargo cover securely or remove it from the vehicle. If equipped, use the cargo cover to Pull the strap to lift. cover items in the rear of the vehicle. To install, hang the loops on the { Warning liftgate anchors. Do not place objects on the cargo cover. Sudden stops or turns can Cargo Management cause objects to be thrown in the System vehicle. You or others could be injured. This vehicle has a cargo management system in the rear.

Fold the load floor. Place the hook from the load floor inside the hook on the side trim. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

86 Storage Convenience Net Roof Rack System Caution

{ Warning Loading cargo on the roof rack that weighs more than 75 kg If something is carried on top of (165 lb) or hangs over the rear or the vehicle that is longer or wider sides of the vehicle may damage than the roof rack — like paneling, the vehicle. Do not load cargo plywood, or a mattress — the exceeding 75 kg (165 lbs) and wind can catch it while the vehicle always load cargo so that it rests is being driven. The item being evenly between the crossrails and carried could be violently torn off, does not block the vehicle lamps and this could cause a collision or windows. Fasten the cargo and damage the vehicle. Never securely. carry something longer or wider The vehicle may have a than the roof rack on top of the convenience net. To prevent damage or loss of cargo vehicle unless using a GM when driving, check to make sure The net is used to store small loads certified accessory carrier. crossrails and cargo are securely and should not be used for heavy fastened. Loading cargo on the roof loads. For vehicles with a roof rack, the rack will make the vehicle’s center rack can be used to load items. For of gravity higher. Avoid high speeds, roof racks that do not have sudden starts, sharp turns, sudden crossrails included, GM Certified braking, or abrupt maneuvers; crossrails can be purchased as an otherwise it may result in loss of accessory. See your dealer for control. If driving for a long distance, additional information. on rough roads, or at high speeds, occasionally stop the vehicle to make sure the cargo remains in its Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Storage 87 place. Do not exceed the maximum vehicle capacity when loading the vehicle. See Vehicle Load Limits 0 147. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

88 Instruments and Controls Passenger Airbag Status Information Displays Instruments and Indicator ...... 100 Driver Information Controls Charging System Light ...... 101 Center (DIC) ...... 110 Malfunction Indicator Lamp (Check Engine Light - Vehicle Messages Controls Capless) ...... 101 Vehicle Messages ...... 112 Malfunction Indicator Lamp Engine Power Messages . . . . . 113 Steering Wheel Adjustment . . . . 89 Vehicle Speed Messages . . . . . 113 Steering Wheel Controls ...... 89 (Check Engine Light - Heated Steering Wheel ...... 89 Capped) ...... 103 Vehicle Personalization Brake System Warning Horn ...... 89 Vehicle Personalization ...... 113 Windshield Wiper/Washer ...... 89 Light ...... 105 Rear Window Wiper/Washer . . . 91 Antilock Brake System (ABS) Universal Remote System Compass ...... 92 Warning Light ...... 105 Universal Remote System . . . . 119 Clock ...... 93 Lane Departure Warning Universal Remote System Power Outlets ...... 93 (LDW) Light ...... 106 Programming ...... 119 Vehicle Ahead Indicator ...... 106 Universal Remote System Warning Lights, Gauges, and Traction Off Light ...... 106 Operation ...... 122 Indicators StabiliTrak OFF Light ...... 106 Warning Lights, Gauges, and Traction Control System (TCS)/ Indicators ...... 94 StabiliTrak Light ...... 107 Instrument Cluster ...... 95 Tire Pressure Light ...... 107 Speedometer ...... 96 Engine Oil Pressure Light . . . . 107 Odometer ...... 96 Low Fuel Warning Light ...... 108 Trip Odometer ...... 97 Immobilizer Light ...... 108 Tachometer ...... 97 High-Beam On Light ...... 108 Fuel Gauge ...... 97 Front Fog Lamp Light ...... 109 Engine Coolant Temperature Lamps On Reminder ...... 109 Gauge ...... 98 Cruise Control Light ...... 109 Seat Belt Reminders ...... 99 Door Ajar Light ...... 109 Airbag Readiness Light ...... 99 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 89 Controls Do not adjust the steering wheel The steering wheel takes about while driving. three minutes to start heating. Steering Wheel Steering Wheel Controls Horn Adjustment The infotainment system can be Press a on the steering wheel pad operated by using the steering to sound the horn. wheel controls. See “Steering Wheel Controls” in the infotainment Windshield Wiper/Washer manual. Heated Steering Wheel

The windshield wiper/washer lever is on the right side of the steering To adjust the steering wheel: column. 1. Pull the lever down. Move the lever to one of the 2. Move the steering wheel up following positions: or down. HI : Use for fast wipes. 3. Pull or push the steering wheel LO : Use for slow wipes. closer or away from you. 4. Lift the lever up to lock the ( : If equipped, press to turn on or steering wheel in place. off. A light on the button displays when the feature is turned on. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

90 Instruments and Controls depending on how long the windshield washer had been { Warning activated. See Washer Fluid 0 201 for information on filling the In freezing weather, do not use windshield washer fluid reservoir. the washer until the windshield is warmed. Otherwise the washer Wipe Parking fluid can form ice on the windshield, blocking your vision. INT : Use this setting for intermittent If the ignition is turned off while the wipers are on LO, HI, or INT, they wipes or Rainsense™, if equipped. For intermittent wipes, move the will immediately stop. windshield wiper lever to INT. Turn If the windshield wiper lever is then { Warning the x INT band up for more moved to OFF before the driver frequent wipes or down for less door is opened or within 10 minutes, Before driving the vehicle, always frequent wipes. the wipers will restart and move to clear snow and ice from the hood, the base of the windshield. If equipped with Rainsense wipes, windshield, roof, and rear of the see “Rainsense” later in this section. If the ignition is turned off while the vehicle, including all lamps and wipers are performing wipes due to windows. Reduced visibility from OFF : Use to turn the wipers off. windshield washing or Rainsense snow and ice buildup could lead 1X : For a single wipe, briefly move wipes, the wipers continue to run to a crash. the wiper lever down. For several until they reach the base of the wipes, hold the wiper lever down. windshield. Clear snow and ice from the wiper b : Pull the windshield wiper lever blades before using them. If frozen toward you to spray windshield to the windshield, carefully loosen or washer fluid and activate the wipers. thaw them. Damaged wiper blades The wipers will continue until the should be replaced. See Wiper lever is released or the maximum Blade Replacement 0 206. wash time is reached. When the windshield wiper lever is released, additional wipes may occur Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 91 Heavy snow or ice can overload the . Move the windshield wiper lever wiper motor. A circuit breaker will out of the INT position to stop the motor until it cools down. deactivate Rainsense. Rainsense™ Wiper Arm Assembly Protection If equipped with Rainsense, a When using an automatic car wash, sensor near the top center of the move the windshield wiper lever to windshield detects the amount of OFF. This disables the automatic ON : Press the upper portion of the water on the windshield and Rainsense windshield wipers and/or button for continuous rear window controls the frequency of the manual windshield wipers. wipes. windshield wiper. With Rainsense, if the transmission OFF : The rear wiper turns off when Keep the sensor free from debris to is in N (Neutral) and the vehicle the button is returned to the middle allow for best system performance. speed is very slow, the wipers will position. automatically stop at the base of the INT : When enabled, move the windshield. INT : Press the lower portion of the windshield wiper lever to INT. Turn button for rear intermittent wipes. the x INT band on the wiper lever The wiper operations return to to adjust the sensitivity. normal when the transmission is no m= REAR : Push the windshield longer in N (Neutral) or the vehicle wiper lever forward to spray washer speed has increased. fluid on the rear window. The lever returns to its starting position when Rear Window Wiper/ released. Washer Rear Wiper Arm Assembly The rear wiper/washer controls are Protection on the end of the windshield wiper When using an automatic car wash, . Turn the band up for more lever. move the rear wiper control to OFF sensitivity to moisture. to disable the rear wiper. In some . Turn the band down for less vehicles, if the transmission is in sensitivity to moisture. N (Neutral) and the vehicle speed is Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

92 Instruments and Controls very slow, the rear wiper will Compass automatically park under the rear spoiler. The vehicle may have a compass display in the Driver Information The wiper operations return to Center (DIC). normal when the transmission is no longer in N (Neutral) or the vehicle Setting the Compass Zone speed has increased. Under certain circumstances, such Reverse Gear Wipes as during a long trip or moving to a new area, the compass zone will If the rear wiper control is off, the need to be reset. If the compass is rear wiper will automatically operate not set to the correct zone, it may continuously when the shift lever is give false readings. The compass in R (Reverse), and the front zone should be set to the area in 3. Find the vehicle's current windshield wiper is performing low which the vehicle is currently location and zone number on or high speed wipes. If the rear traveling. the map. Zones 1 through 15 wiper control is off, the shift lever is are available. in R (Reverse), and the front Use the DIC buttons to set the windshield wiper is performing compass zone: 4. Use w x to change to the interval wipes, then the rear wiper 1. While the vehicle is in P (Park), correct zone number. automatically performs interval press the MENU button to 5. Press SET/CLR to confirm the wipes. display the DIC menu. setting. This feature can be changed. See 2. Press and hold SET/CLR while The compass system is designed to 0 Vehicle Personalization 113. the Set Area display is active. operate for a certain number of The windshield washer reservoir is miles or degrees of turn before used for the windshield and the rear needing a signal from the GPS window. Check the fluid level in the satellites. When the compass reservoir if either washer is not display shows CAL, drive the working. See Washer Fluid 0 201. vehicle for a short distance in an open area where it can receive a Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 93 GPS signal. The compass system Press q BACK to go to the last An indicator light on the outlet turns will automatically determine when a menu and save the changes or { to on to show it is in use. The light GPS signal is restored and provide return to the Home Page. comes on when the ignition is on a heading again. and equipment requiring less than Power Outlets 150 watts is plugged into the outlet, Clock and no system fault is detected. Power Outlet 110/120-Volt Setting the Time and Date The indicator light does not come on Alternating Current when the ignition is off or if the To set the time or date: If equipped, this power outlet is on equipment is not fully seated into 1. Select Settings from the Home the rear of the center console. It can the outlet. Page, then select Time be used to plug in electrical If equipment is connected using and Date. equipment that uses a maximum more than 150 watts or a system 2. Select the desired function. limit of 150 watts. fault is detected, a protection circuit shuts off the power supply and the To set the time or date, touch « or indicator light turns off. To reset the ª to change the hour, minutes, circuit, unplug the item and plug it AM, PM, day, month, or year. back in or turn the Retained Accessory Power (RAP) off and To change the 12-24 Hr setting, then back on. See Retained touch 12-24 Hr. Accessory Power (RAP) 0 156. The To turn Auto Set on and off, touch power restarts when equipment Auto Set. using 150 watts or less is plugged into the outlet and a system fault is If auto timing is set, the time not detected. displayed on the clock may not update immediately when driving into a new time zone. Auto set requires an active OnStar or connected service plan. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

94 Instruments and Controls The power outlet is not designed for Warning Lights, Some warning lights come on briefly and may not work properly, if any of when the engine is started to the following are plugged in: Gauges, and indicate they are working. When . Equipment with high initial peak Indicators one of the warning lights comes on wattage, such as and stays on while driving, or when compressor-driven refrigerators Warning lights and gauges can one of the gauges shows there may and electric power tools signal that something is wrong be a problem, check the section that before it becomes serious enough explains what to do. Waiting to do . Other equipment requiring an to cause an expensive repair or repairs can be costly and even extremely stable power supply, replacement. Paying attention to the dangerous. such as warning lights and gauges could microcomputer-controlled prevent injury. electric blankets and touch sensor lamps . Medical equipment Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 95 Instrument Cluster

English Shown, Metric Similar Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

96 Instruments and Controls Cluster Menu Press MENU to access the cluster Options There is an interactive display area applications. Use \ to scroll Press SET/CLR to select the in the center of the instrument through the list of available Options app. Use \ to scroll cluster. applications. Not all applications will through the items in the be available on all vehicles. Options menu. . Info app. This is where you can Unit : Press SET/CLR while Unit is view the selected Driver displayed to enter the Units menu. Information Center (DIC) Choose U.S. or metric units by displays. See Driver Information 0 pressing SET/CLR while the desired Center (DIC) 110. item is highlighted. . Navigation Info Pages : Press SET/CLR while Use the controls to open and scroll . Options Info Pages is displayed to enter the through the different items and Info Pages menu. Press SET/CLR displays. Navigation to edit the list of info apps 1. SET/CLR : Press to set or Press SET/CLR to select the displayed. See Driver Information clear the menu item when it is Navigation app. Use \ to highlight Center (DIC) 0 110. displayed. available options. If there is no active route, you can resume the Speedometer 2. \ : Turn the band to scroll last route and turn the voice The speedometer shows the vehicle through the menu items. prompts on/off. If there is an active speed in kilometers per hour (km/h) route, press SET/CLR to cancel 3. MENU: Press to access the and miles per hour (mph). cluster applications. This route guidance or turn the voice button is also used to return to prompts on/off. or exit the last screen Odometer displayed on the DIC. The odometer shows how far the vehicle has been driven, in either kilometers or miles. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 97 Trip Odometer Caution (Continued) The trip odometer shows how far the vehicle has been driven since vehicle could be damaged, and the trip odometer was last reset. the damage would not be covered The trip odometer is accessed and by the vehicle warranty. Do not reset through the Driver Information operate the engine with the rpm’s Center (DIC). See Driver in the warning area. Information Center (DIC) 0 110. Fuel Gauge Tachometer The tachometer displays the engine speed in revolutions per English minute (rpm). When the ignition is on, the fuel When the engine is on, the gauge indicates about how much tachometer will indicate the engine’s fuel is left in the tank. revolutions per minute (rpm). The An arrow on the fuel gauge tachometer may vary by several indicates the side of the vehicle the hundred rpm’s, during Auto Stop fuel door is on. mode, when the engine is shutting When the indicator nears empty, the off and restarting. low fuel light comes on. There is a small amount of fuel left, but the fuel Caution Metric tank should be filled soon. If the engine is operated with the Here are four things that some rpm’s in the warning area at the owners ask about. None of these high end of the tachometer, the show a problem with the fuel gauge: (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

98 Instruments and Controls . At the service station, the fuel Engine Coolant pump shuts off before the gauge reads full. Temperature Gauge . It takes a little more or less fuel to fill up than the gauge indicated. For example, the gauge indicated the tank was half full, but it actually took a little more or less than half the tank's capacity to fill the tank. . The gauge moves a little while turning a corner or speeding up. English . The gauge takes a few seconds to stabilize after the ignition is This gauge shows the engine coolant temperature. turned on, and goes back to Metric empty when the ignition is If the pointer moves toward the turned off. warning area at the high end of the gauge, the engine is too hot. This reading indicates the same thing as the warning light. It means that the engine coolant has overheated. If the vehicle has been operating under normal driving conditions, pull off the road, stop the vehicle, and turn off the engine as soon as possible. See Engine Overheating 0 200. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 99 Seat Belt Reminders Passenger Seat Belt Reminder electronic device. To turn off the Light reminder light and/or chime, remove Driver Seat Belt Reminder the object from the seat or buckle Light The vehicle may also have a the seat belt. passenger seat belt reminder light. There is a driver seat belt reminder light on the instrument cluster. Airbag Readiness Light This light shows if there is an electrical problem with the airbag system. The system check includes the airbag sensor(s), passenger sensing system (if equipped), the When the vehicle is started, this pretensioners, the airbag modules, light flashes and a chime may come the wiring, and the crash sensing When the vehicle is started, this on to remind passengers to fasten and diagnostic module. For more light flashes and a chime may come information on the airbag system, their seat belt. Then the light stays 0 on to remind the driver to fasten on solid until the belt is buckled. see Airbag System 50. their seat belt. Then the light stays This cycle continues several times if on solid until the belt is buckled. the front passenger remains or This cycle may continue several becomes unbuckled while the times if the driver remains or vehicle is moving. becomes unbuckled while the vehicle is moving. If the front passenger seat belt is buckled, neither the chime nor the If the driver seat belt is buckled, light comes on. neither the light nor the chime The airbag readiness light comes on comes on. The front passenger seat belt for several seconds when the reminder light and chime may turn vehicle is started. If the light does on if an object is put on the seat not come on then, have it fixed such as a briefcase, handbag, immediately. grocery bag, laptop, or other Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

100 Instruments and Controls outboard passenger frontal airbag { Warning and knee airbag (if equipped) are allowed to inflate. If the airbag readiness light stays on after the vehicle is started or If the word OFF or the off symbol is comes on while driving, it means lit on the passenger airbag status the airbag system might not be indicator, it means that the working properly. The airbags in United States passenger sensing system has turned off the front outboard the vehicle might not inflate in a passenger frontal airbag and crash, or they could even inflate passenger knee airbag (if without a crash. To help avoid equipped). injury, have the vehicle serviced right away. If, after several seconds, both status indicator lights remain on, or if there are no lights at all, there may be a Passenger Airbag Status Canada problem with the lights or the Indicator When the vehicle is started, the passenger sensing system. See passenger airbag status indicator your dealer for service. The vehicle has a passenger will light ON and OFF, or the symbol sensing system. See Passenger for on and off, for several seconds Sensing System 0 56 for important as a system check. Then, after { Warning safety information. The instrument several seconds, the status If the airbag readiness light ever panel has a passenger airbag status indicator will light either ON or OFF, comes on and stays on, it means indicator. or the on or off symbol to let you that something may be wrong know the status of the front with the airbag system. To help outboard passenger frontal airbag avoid injury to yourself or others, and knee airbag (if equipped). have the vehicle serviced right If the word ON or the on symbol is (Continued) lit on the passenger airbag status indicator, it means that the front Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 101 such as the radio and air Warning (Continued) conditioner, to help reduce the drain Caution on the battery. away. See Airbag Readiness If the vehicle is driven continually Light 0 99 for more information, Malfunction Indicator with this light on, the emission including important safety control system may not work as information. Lamp (Check Engine well, the fuel economy may be Light - Capless) lower, and the vehicle may not run smoothly. This could lead to Charging System Light This light is part of the vehicle’s emission control on-board costly repairs that might not be diagnostic system. If this light is on covered by the vehicle warranty. while the engine is running, a malfunction has been detected and the vehicle may require service. The light should come on to show that it Caution is working when the ignition is in Modifications to the engine, Service Mode. See Ignition transmission, exhaust, intake, This light will come on briefly when Positions 0 151. the ignition is turned on, and the or fuel system, or the use of engine is not running, as a check to replacement tires that do not show it is working. meet the original tire specifications, can cause this light It should go out when the engine is started. If it stays on, or comes on to come on. This could lead to while driving, there may be a costly repairs not covered by the problem with the electrical charging vehicle warranty. This could also affect the vehicle s ability to pass system. Have it checked by your Malfunctions are often indicated by ’ an Emissions Inspection/ dealer. Driving while this light is on the system before any problem is could drain the battery. If a short noticeable. Being aware of the light (Continued) distance must be driven with the and seeking service promptly when light on, turn off all accessories, it comes on may prevent damage. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

102 Instruments and Controls Check the following: Emissions Inspection and Caution (Continued) . If fuel has been added to the Maintenance Programs Maintenance test. See vehicle using the capless funnel If the vehicle requires an Emissions Accessories and Modifications adapter, make sure that it has Inspection/Maintenance test, the 0 188. been removed. See “Filling the test equipment will likely connect to Tank with a Portable Gas Can” the vehicle's Data Link under Filling the Tank (Capless Connector (DLC). If the light is flashing : A Fuel Fill) 0 181 or malfunction has been detected that Filling the Tank (Capped Fuel could damage the emission control Fill) 0 182. The diagnostic system and increase vehicle system can detect if the adapter emissions. Diagnosis and service has been left installed in the may be required. vehicle, allowing fuel to To help prevent damage, reduce evaporate into the atmosphere. vehicle speed and avoid hard A few driving trips with the accelerations and uphill grades. adapter removed may turn off The DLC is under the instrument the light. panel to the left of the steering If the light continues to flash, find a wheel. Connecting devices that are . Poor fuel quality can cause safe place to park. Turn the vehicle not used to perform an Emissions inefficient engine operation and off and wait at least 10 seconds Inspection/Maintenance test or to poor driveability, which may go before restarting the engine. If the service the vehicle may affect away once the engine is warmed light is still flashing, follow the vehicle operation. See Add-On up. If this occurs, change the previous guidelines and see your Electrical Equipment 0 185. See fuel brand. It may require at dealer for service as soon as your dealer if assistance is needed. possible. least one full tank of the proper fuel to turn the light off. See The vehicle may not pass If the light is on steady : A Recommended Fuel 0 180. inspection if: malfunction has been detected. Diagnosis and service may be If the light remains on, see your . The light is on when the engine required. dealer. is running. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 103 . The light does not come on light should come on to show that it when the ignition is in is working when the ignition is in Caution Service Mode. Service Mode. See Ignition Positions 0 151. Modifications to the engine, . Critical emission control systems transmission, exhaust, intake, have not been completely or fuel system, or the use of diagnosed. If this happens, the replacement tires that do not vehicle would not be ready for meet the original tire inspection and might require specifications, can cause this light several days of routine driving before the system is ready for to come on. This could lead to inspection. This can happen if costly repairs not covered by the the 12-volt battery has recently Malfunctions are often indicated by vehicle warranty. This could also been replaced or run down, or if the system before any problem is affect the vehicle’s ability to pass the vehicle has been recently noticeable. Being aware of the light an Emissions Inspection/ serviced. and seeking service promptly when Maintenance test. See it comes on may prevent damage. Accessories and Modifications See your dealer if the vehicle will 0 not pass or cannot be made ready 188. for the test. Caution If the light is flashing : A Malfunction Indicator If the vehicle is driven continually malfunction has been detected that with this light on, the emission Lamp (Check Engine could damage the emission control control system may not work as system and increase vehicle Light - Capped) well, the fuel economy may be emissions. Diagnosis and service lower, and the vehicle may not This light is part of the vehicle’s may be required. run smoothly. This could lead to emission control on-board To help prevent damage, reduce diagnostic system. If this light is on costly repairs that might not be vehicle speed and avoid hard while the engine is running, a covered by the vehicle warranty. accelerations and uphill grades. malfunction has been detected and the vehicle may require service. The Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

104 Instruments and Controls If towing a trailer, reduce the up. If this occurs, change the vehicle operation. See Add-On amount of cargo being hauled as fuel brand. It may require at Electrical Equipment 0 185. See soon as possible. least one full tank of the proper your dealer if assistance is needed. fuel to turn the light off. See If the light continues to flash, find a 0 The vehicle may not pass safe place to park. Turn the vehicle Recommended Fuel 180. inspection if: off and wait at least 10 seconds If the light remains on, see your . The light is on when the engine before restarting the engine. If the dealer. is running. light is still flashing, follow the previous guidelines and see your Emissions Inspection and . The light does not come on dealer for service as soon as Maintenance Programs when the ignition is in possible. If the vehicle requires an Emissions Service Mode. If the light is on steady : A Inspection/Maintenance test, the . Critical emission control systems malfunction has been detected. test equipment will likely connect to have not been completely Diagnosis and service may be the vehicle's Data Link diagnosed. If this happens, the required. Connector (DLC). vehicle would not be ready for inspection and might require Check the following: several days of routine driving . A loose or missing fuel cap before the system is ready for may cause the light to come on. inspection. This can happen if See Filling the Tank (Capless the 12-volt battery has recently Fuel Fill) 0 181 or been replaced or run down, or if Filling the Tank (Capped Fuel the vehicle has been recently Fill) 0 182. A few driving trips serviced. The DLC is under the instrument with the cap properly installed See your dealer if the vehicle will may turn the light off. panel to the left of the steering wheel. Connecting devices that are not pass or cannot be made ready . Poor fuel quality can cause not used to perform an Emissions for the test. inefficient engine operation and Inspection/Maintenance test or to poor driveability, which may go service the vehicle may affect away once the engine is warmed Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 105 Brake System Warning longer to stop. If the light is still on, If it does not, have the vehicle have the vehicle towed for service. serviced by your dealer. If the Light See Towing the Vehicle 0 248. system is working normally, the indicator light then goes off. { Warning If the ABS light stays on, turn the ignition off. If the light comes on The brake system might not be while driving, stop as soon as it is working properly if the brake safely possible and turn the ignition system warning light is on. Metric English off. Then start the engine again to Driving with the brake system reset the system. If the ABS light This light should come on briefly warning light on can lead to a stays on, or comes on again while when the vehicle is turned on. If it crash. If the light is still on after driving, the vehicle needs service. does not come on then, have it fixed the vehicle has been pulled off If the regular brake system warning so it will be ready to warn you if the road and carefully stopped, light is not on, the vehicle still has there is a problem. have the vehicle towed for brakes, but not antilock brakes. service. If the regular brake system warning When the vehicle is on, the brake light is also on, the vehicle does not system warning light also comes on have antilock brakes and there is a when the parking brake is set. The Antilock Brake System problem with the regular brakes. light stays on if the parking brake (ABS) Warning Light See Brake System Warning Light does not fully release. If it stays on 0 105. after the parking brake is fully released, there is a brake problem. Have the brake system inspected right away. If the light comes on while driving, pull off the road and stop carefully. The brake pedal might be harder to push, or the brake pedal may go This light comes on briefly when the closer to the floor. It could take engine is started. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

106 Instruments and Controls Lane Departure Warning If equipped, this indicator will This light and the StabiliTrak/ESC display green when a vehicle is OFF light come on when StabiliTrak/ (LDW) Light detected ahead. Electronic Stability Control (ESC) is See Forward Collision Alert (FCA) turned off. System 0 174. If the TCS is off, wheel spin is not limited. Adjust driving accordingly. Traction Off Light See Traction Control/Electronic Stability Control 0 165.

This light is green if LDW is on and StabiliTrak OFF Light ready to operate. This light changes to amber and flashes to indicate that the lane marking has been crossed without using a turn signal in that direction. This light comes on briefly while starting the engine. If it does not, See Lane Departure Warning (LDW) have the vehicle serviced by your 0 178. dealer. If the system is working This light comes on briefly while normally, the indicator light then starting the engine. If it does not, Vehicle Ahead Indicator turns off. have the vehicle serviced by your The traction off light comes on when dealer. the Traction Control System (TCS) This light comes on when the has been turned off by pressing and StabiliTrak/Electronic Stability releasing the TCS/StabiliTrak/ESC Control (ESC) system is turned off. button. If StabiliTrak/ESC is off, the Traction Control System (TCS) is also off. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 107 If StabiliTrak/ESC and TCS are off, If the light is on and not flashing, the Stop as soon as possible, and the system does not assist in TCS, and potentially the StabiliTrak/ inflate the tires to the pressure value controlling the vehicle. Turn on the ESC system have been disabled. shown on the Tire and Loading TCS and the StabiliTrak/ESC Information label. See Tire Pressure If the indicator/warning light is on 0 systems, and the warning light and flashing, the TCS and/or the 227. turns off. StabiliTrak/ESC system is actively When the Light Flashes First and See Traction Control/Electronic working. Then Is On Steady Stability Control 0 165. See Traction Control/Electronic If the light flashes for about a minute Stability Control 0 165. and then stays on, there may be a Traction Control System problem with the TPMS. If the (TCS)/StabiliTrak Light Tire Pressure Light problem is not corrected, the light will come on at every ignition cycle. See Tire Pressure Monitor Operation 0 229. Engine Oil Pressure Light

Caution The StabiliTrak/Electronic Stability For vehicles with the Tire Pressure Control (ESC) or Traction Control Monitor System (TPMS), this light Lack of proper engine oil System (TCS) indicator/warning comes on briefly when the engine is maintenance can damage the light comes on briefly when the started. It provides information engine. Driving with the engine oil engine is started. about tire pressures and the TPMS. low can also damage the engine. The repairs would not be covered If the light does not come on, have When the Light Is On Steady the vehicle serviced by your dealer. by the vehicle warranty. Check If the system is working normally, This indicates that one or more of the oil level as soon as possible. the indicator light turns off. the tires are significantly Add oil if required, but if the oil underinflated. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

108 Instruments and Controls Low Fuel Warning Light The immobilizer light should come Caution (Continued) on briefly as the engine is started. If it does not come on, have the level is within the operating range vehicle serviced by your dealer. and the oil pressure is still low, If the system is working normally, have the vehicle serviced. Always the indicator light turns off. follow the maintenance schedule for changing engine oil. If the light stays on and the engine does not start, there could be a This light comes on for a few problem with the immobilizer seconds when the ignition is turned system. See Immobilizer Operation 0 on as a check to indicate it is 21. working. If it does not come on, have it fixed. High-Beam On Light The low fuel warning light comes on and a chime sounds periodically This light should come on briefly as when the vehicle is low on fuel. The the engine is started. If it does not light turns off when fuel is added to come on, have the vehicle serviced the fuel tank. by your dealer. Immobilizer Light If the light comes on and stays on, it This light comes on when the means that oil is not flowing through high-beam headlamps are in use. the engine properly. The vehicle could be low on oil and might have See Headlamp High/Low-Beam 0 some other system problem. See Changer 123. your dealer. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 109 Front Fog Lamp Light This light comes on when the Door Ajar Light exterior lamps are in use, except when only the Daytime Running Lamps (DRL) are active. See Exterior Lamp Controls 0 123. Cruise Control Light

For vehicles with front fog lamps, This light comes on when a door is this light comes on when the front open or not securely latched. Before fog lamps are in use. driving, check that all doors are The light goes out when the front properly closed. fog lamps are turned off. See Front Fog Lamps 0 126 for more For vehicles with cruise control, the information. cruise control light is white when the cruise control is on and ready, and Lamps On Reminder turns green when the cruise control is set and active. The light turns off when the cruise control is turned off. See Cruise Control 0 167. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

110 Instruments and Controls Information Displays The bottom of the DIC display DIC Info Page Options shows the position of the shift lever The info pages on the DIC can be and the odometer. It may also show turned on or off through the Driver Information the direction the vehicle is driving. Options app. Center (DIC) In cold weather the DIC display may 1. Press MENU to access the change slowly. This is normal and The Driver Information Center (DIC) cluster applications. displays information about the will move more quickly as the vehicle. It also displays warning vehicle's interior temperature rises. 2. Use \ to scroll to the Options messages if a system problem is menu and press SET/CLR. detected. See Vehicle Messages 0 112. All messages appear in the 3. Use \ to choose the Info DIC display in the center of the pages. Press SET/CLR to instrument cluster. select. The vehicle may also have features 4. Select Edit List. that can be customized through the 5. Use \ to move through the list controls on the radio. See Vehicle Use the controls to open and scroll of possible information 0 Personalization 113. through the different items and displays. displays. DIC Operation and Displays 6. Press SET/CLR while an item SET/CLR : Press to set or clear the The DIC has different displays is highlighted to select or menu item displayed. which can be accessed by using the deselect that item. When an item is selected, a checkmark DIC buttons on the turn signal lever. \ : Turn the band to scroll through will appear next to it. The DIC displays trip, fuel, and the items in each menu. vehicle system information, and 7. To exit, scroll to Exit and MENU : Press to display the Trip/ warning messages if a system select. problem is detected. Fuel Menu and the Vehicle Information Menu. This button is also used to return to or exit the last screen displayed on the DIC. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 111 DIC Menu Items be reset to zero by pressing and Oil Life holding the reset stem in the cluster Press MENU on the turn signal This display shows an estimate of while the trip odometer display is lever until the Info menu is the oil's remaining useful life. If OIL showing. displayed. Use \ scroll through the LIFE 99% REMAINING is displayed, menu items. Not all items are Also displays the approximate that means 99% of the current oil available on every vehicle. average liters per 100 kilometers life remains. (L/100 km) or miles per . Digital Speedometer When the remaining oil life is low, gallon (mpg). This number is based the CHANGE ENGINE OIL SOON . Trip A or B, Average Fuel on the number of L/100 km (mpg) message will appear on the display. Economy recorded since the last time this The oil should be changed as soon menu item was reset. This number . Fuel Range as possible. See Engine Oil 0 192. reflects only the approximate In addition to the Engine Oil Life . Oil Life average fuel economy that the System monitoring the oil life, vehicle has right now, and will . Tire Pressure additional maintenance is change as driving conditions recommended in the Maintenance . Fuel Economy change. The average fuel economy Schedule in this manual. See can be reset by pressing SET/CLR Digital Speedometer Maintenance Schedule 0 263 for while the Average Fuel Economy more information. The speedometer shows how fast display is showing. the vehicle is moving in either Remember, the Oil Life display must kilometers per hour (km/h) or miles Fuel Range be reset after each oil change. It will per hour (mph). The speedometer This display shows the approximate not reset itself. Also, be careful not cannot be reset. distance the vehicle can be driven to reset the Oil Life display without refueling. The fuel range accidentally at any time other than Trip A or Trip B, Average Fuel estimate is based on an average of when the oil has just been changed. Economy the vehicle’s fuel economy over It cannot be reset accurately until Displays the current distance recent driving history and the the next oil change. To reset the traveled, in either kilometers (km) or amount of fuel remaining in the fuel Engine Oil Life System, press miles (mi), from the last reset for the tank. Fuel range cannot be reset. trip odometer. The trip odometer can Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

112 Instruments and Controls SET/CLR while the Remaining Oil Press SET/CLR to select the Vehicle Messages Life display is active. See Engine distance or reset best value. 0 Messages displayed on the DIC Oil Life System 194. Hold SET/CLR to reset the best indicate the status of the vehicle or average fuel economy. After reset, Tire Pressure some action that may be needed to the best value displays until the correct a condition. Multiple The display will show a vehicle with selected distance has been messages may appear one after the approximate pressures of all travelled. The display provides another. four tires. Tire pressure is displayed information on how current driving in either kilopascal (kPa) or pounds behavior affects the running The messages that do not require per square inch (psi). See Tire 0 average and how well recent driving immediate action can be Pressure Monitor System 228 and compares to the best that has been acknowledged and cleared by Tire Pressure Monitor Operation 0 achieved for the selected distance. pressing SET/CLR. The messages 229 for more information. that require immediate action cannot Compass Fuel Economy be cleared until that action is The vehicle has a compass display performed. The center displays the approximate in the DIC. See Compass 0 92 for instantaneous fuel economy as a All messages should be taken more information. number and bar graph. Displayed seriously; clearing the message above the bar graph is a running does not correct the problem. average of fuel economy for the If a SERVICE message appears, most recently travelled selected see your dealer. distance. Displayed below the bar graph is the best average fuel Follow the instructions given in the economy that has been achieved for messages. The system displays the selected distance. The selected messages regarding the following distance is displayed at the top of topics: the page as “last xxx mi/km”. . Service Messages . Fluid Levels . Vehicle Security Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 113 . Brakes is driven. The vehicle may be driven Vehicle . Ride Control Systems while this message is on, but maximum acceleration and speed Personalization . Driver Assistance Systems may be reduced. Anytime this Use the audio system controls to message stays on, or displays . Cruise Control access the personalization menus repeatedly, the vehicle should be for customizing vehicle features. . Lighting and Bulb Replacement taken to your dealer for service as . Wiper/Washer Systems soon as possible. The following are all possible personalization features. Depending Under certain operating conditions, . Doors and Windows on the vehicle, some may not be propulsion will be disabled. Try available. . Seat Belts restarting after the vehicle has been . Airbag Systems off for 30 seconds. To access the personalization menus: . Engine and Transmission Vehicle Speed Messages 1. Touch SETTINGS on the Home . Tire Pressure Page of the infotainment . Battery SPEED LIMITED TO XXX display. KM/H (MPH) 2. Touch the desired feature to Engine Power Messages This message shows that the display a list of available vehicle speed has been limited to options. ENGINE POWER IS REDUCED the speed displayed. The limited This message displays when the speed is a protection for various 3. Touch to select the desired vehicle's propulsion power is propulsion and vehicle systems, feature setting. reduced. A reduction in propulsion such as lubrication, brakes, thermal, 4. Press BACK on the center power can affect the vehicle's ability suspension, Teen Driver if stack or touch S on the to accelerate. If this message is on, equipped, or tires. infotainment display to return to but there is no observed reduction the previous menu or exit. in performance, proceed to your destination. The performance may be reduced the next time the vehicle Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

114 Instruments and Controls Personalization Menus Time and Date Vehicle The following list of features may be Manually set the time and date. See Select and the following may be available: Clock 0 93. displayed: . Time and Date Rear Seat Reminder . Climate and Air Quality . Rear Seat Reminder This allows for a chime and a . Collision/Detection Systems . Language message when the rear door has . Comfort and Convenience been opened before or during . Valet Mode operation of the vehicle. . Lighting . Radio Select Off or On. . Power Door Locks . Vehicle . Remote Lock, Unlock, Start Language . Bluetooth Select Language, then select from Climate and Air Quality . Apple CarPlay the available language(s). Select and the following may be displayed: . Android Auto Valet Mode . Voice . Auto Fan Speed To turn Valet Mode on and off, see . Display “Valet Mode” under “Settings” in the . Auto Defog . Rear Camera infotainment manual. . Auto Rear Defog . Return to Factory Settings Radio . Ionizer . Software Information To manage the radio features, see Auto Fan Speed Radio under Settings in the “ ” “ ” This feature will set the auto fan . Wi-Fi infotainment manual. speed. Each menu is detailed in the following information. Select Low, Medium, or High. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 115 Auto Defog Side Blind Zone Alert Chime Volume The front defog will automatically Select Off or On. See Side Blind This allows the selection of the react to temperature and humidity Zone Alert (SBZA) 0 176. chime volume level. conditions that may cause fogging. Comfort and Convenience Touch + or − to adjust the volume. Select Off or On. Select and the following may be Reverse Tilt Mirror Auto Rear Defog displayed: When on, both the driver and This allows the Auto Rear Defog to . Auto Memory Recall passenger outside mirrors will tilt be turned on or off. This feature will downward when the vehicle is automatically turn on the rear . Easy Exit Driver Seat shifted to R (Reverse) to improve window defogger when it is cold . Chime Volume visibility of the ground near the rear outside. . Reverse Tilt Mirror wheels. They will return to their Select Off or On. previous driving position when the . Auto Wipe in Reverse Gear vehicle is shifted out of R (Reverse) Ionizer Auto Memory Recall or the engine is turned off. This allows the Ionizer to be turned This feature automatically recalls Select Off or On. off or on. the previously stored RKE Memory Auto Wipe in Reverse Gear Select Off or On. positions when entering the vehicle. See Memory Seats 0 34. When on and the front wiper is on, Collision/Detection Systems the rear wiper will automatically Select Off or On. activate when the vehicle is shifted Select and the following may be to R (Reverse). displayed: Easy Exit Driver Seat Select Off or On. . Rear Cross Traffic Alert This feature moves the seat rearward allowing the driver more Lighting . Side Blind Zone Alert room to exit the vehicle. Select and the following may be Rear Cross Traffic Alert 0 See Memory Seats 34. displayed: Select Off or On. See Rear Vision Select Off or On. Camera (RVC) 0 171. . Vehicle Locator Lights Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

116 Instruments and Controls . Exit Lighting Unlocked Door Anti Lock Out . Remote Start Auto Heat Seats Vehicle Locator Lights When on, this feature will keep the . Passive Door Unlock driver door from locking when the . Passive Door Lock This feature will flash the exterior door is open. If Off is selected, the lamps when K on the Remote Delayed Door Lock menu will be . Remote Left in Vehicle Alert Keyless Entry (RKE) transmitter is available. pressed to locate the vehicle. Remote Unlock Light Feedback Select Off or On. Select Off or On. When on, the exterior lamps will Auto Door Unlock flash when unlocking the vehicle Exit Lighting with the RKE transmitter. This allows selection of which of the This allows the selection of how doors will automatically unlock when Select Off or Flash Lights. long the exterior lamps stay on the vehicle is shifted into P (Park). when leaving the vehicle when it is Remote Lock Feedback dark outside. Select Off, All Doors, or Driver Door. This allows selection of what type of Select Off, 30 Seconds, 60 Seconds, Delayed Door Lock feedback is given when locking the vehicle with the RKE transmitter. or 120 Seconds. When on, this feature will delay the Select Off, Lights and Horn, Lights Power Door Locks locking of the doors. To override the delay, press the power door lock Only, or Horn Only. Select and the following may be switch on the door. Remote Door Unlock displayed: Select Off or On. This allows selection of which doors . Unlocked Door Anti Lock Out Remote Lock, Unlock, Start will unlock when pressing K on the . Auto Door Unlock RKE transmitter. Select and the following may be . Delayed Door Lock displayed: When set to Driver Door, the driver K . Remote Unlock Light Feedback door will unlock the first time is pressed and all doors will unlock . Remote Lock Feedback when K is pressed a second time. . Remote Door Unlock Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 117 When set to All Doors, all of the Remote Left in Vehicle Alert Ringtones doors will unlock at the first press This feature sounds an alert when Touch to change the ring tone for of K. the RKE transmitter is left in the the specific phone. The phone does Select All Doors or Driver Door. vehicle. This menu also enables not need to be connected to change Remote No Longer in Vehicle Alert. the ring tone. Remote Start Auto Heat Seats Select Off or On. Voice Mail Numbers If equipped and turned on, this feature will turn on the Bluetooth This feature displays the voice mail heated seats when using remote number for all connected phones. Select and the following may be To change the voice mail number, start on cold days. See Heated displayed: Front Seats 0 36 and touch the edit icon. Type a new Remote Vehicle Start 0 15. . Pair New Device number, then touch SAVE. Select Off or On. . Device Management Text Message Alerts Passive Door Unlock . Ringtones This allows the feature to be turned on or off. This allows the selection of what . Voice Mail Numbers doors will unlock when using the . Text Message Alerts Select Off or On. button on the driver door to unlock Apple CarPlay the vehicle. Pair New Device Select and the following may Select All Doors or Driver Door. Select to pair a new device. See “Pairing” in “Infotainment Controls” display: Passive Door Lock under “Bluetooth” in the infotainment . Apple CarPlay manual. This allows passive locking to be . Manage Apple CarPlay Devices turned on or off and selects Device Management feedback. See Remote Keyless Apple CarPlay Entry (RKE) System Operation 0 8. Select to connect to a different phone source, disconnect a phone, This feature allows Apple devices to Select Off, On with Horn or delete a phone. be connected to the infotainment Chirp, or On. system through a USB port. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

118 Instruments and Controls Select Off or On. . Prompt Length Display Manage Apple CarPlay Devices . Audio Feedback Speed Select and the following may be displayed: Select to manage Apple devices. . Display “What Can I Say?” Tips . Calibrate Touchscreen Apple CarPlay must be on for this Confidence Threshold feature to be accessed. Turn Display Off This feature allows the adjustment . Android Auto of the sensitivity of the speech Calibrate Touchscreen recognition system. Select and the following may Select to calibrate the touchscreen, display: Select Confirm More or then follow the prompts. Confirm Less. . Android Auto Turn Display Off Prompt Length . Manage Android Auto Devices Select to turn the display off. Touch Android Auto This feature adjusts the voice anywhere on the infotainment prompt length. display or press any infotainment This feature allows Android devices Select Short or Long. controls on the center stack to turn to be connected to the infotainment the display on. system through a USB port. Audio Feedback Speed Rear Camera Select Off or On. This feature adjusts the audio Select and the following may be Manage Android Auto Devices feedback speed. displayed: Select to manage Android devices. Select Slow, Medium, or Fast. Guidance Lines Android Auto must be on for this . Display “What Can I Say?” Tips feature to be accessed. . Rear Park Assist Symbols This feature gives tips on what to Voice say when using voice recognition. Guidance Lines Select and the following may be Select Off or On. Select to turn Off or On. See Rear displayed: Vision Camera (RVC) 0 171. . Confidence Threshold Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 119 Rear Park Assist Symbols Software Information Universal Remote Select to turn Off or On. Select to view or update the System infotainment system current Return to Factory Settings software information. See Radio Frequency Statement Select and the following may be 0 289. displayed: Wi-Fi . Restore Vehicle Settings Select and the following may Universal Remote System display: . Clear All Private Data Programming . Wi-Fi . Restore Radio Settings . Manage Wi-Fi Networks Restore Vehicle Settings Wi-Fi This allows selection of restoring vehicle settings. This feature allows Wi-Fi networks to be turned off or on. Select Restore or Cancel. Select Off or On. Clear All Private Data Manage Wi-Fi Networks This allows selection to clear all private information from the vehicle. Select to manage Wi-Fi networks. Wi-Fi must be on for this feature to Select Delete or Cancel. be accessed. Restore Radio Settings If equipped, these buttons are in the This allows selection to restore overhead console. radio settings. This system can replace up to three Select Restore or Cancel. remote control transmitters used to activate devices such as garage door openers, security systems, and home automation devices. These Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

120 Instruments and Controls instructions refer to a garage door Make sure the hand-held transmitter system buttons to be used to opener, but can be used for other has a new battery for quick and operate the garage door. Do devices. accurate transmission of the not release either button until Do not use the Universal Remote radio-frequency signal. the indicator light changes from system with any garage door opener a slow to a rapid flash. Then Programming the Universal release both buttons. that does not have the stop and Remote System reverse feature. This includes any Some garage door openers garage door opener model For questions or programming help, may require substitution of manufactured before April 1, 1982. see www.homelink.com/gm or call Step 2 with the procedure 1-800-355-3515. Read these instructions completely under “Radio Signals for before programming the Universal Programming involves Canada and Some Gate Remote system. It may help to have time-sensitive actions, and may time Operators” later in this section. another person assist with the out causing the procedure to be 3. Press and hold the newly programming process. repeated. programmed Universal Remote Keep the original hand-held To program up to three devices: system button for five seconds while watching the indicator transmitter for use in other vehicles 1. Hold the end of the hand-held as well as for future programming. light and garage door transmitter about 3 to 8 cm (1 activation. Erase the programming when to 3 in) away from the vehicle ownership is terminated. Universal Remote system . If the indicator light stays on See “Erasing Universal Remote buttons with the indicator light continuously or the garage System Buttons” later in this in view. The hand-held door moves when the section. transmitter was supplied by the button is pressed, then To program a garage door opener, manufacturer of the garage programming is complete. park outside directly in line with and door opener receiver. There is no need to complete Steps 4–6. facing the garage door opener 2. At the same time, press and receiver. Clear all people and hold both the hand-held . If the indicator light does objects near the garage door. transmitter button and one of not come on or the garage the three Universal Remote door does not move, a second button press may Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Instruments and Controls 121 be required. For a second The name and color of the Radio Signals for Canada and time, press and hold the button may vary by Some Gate Operators newly programmed button manufacturer. For questions or programming help, for five seconds. If the light 5. Press and release the Learn or stays on or the garage door see www.homelink.com/gm or call Smart button. Step 6 must be 1-800-355-3515. moves, programming is completed within 30 seconds of complete. pressing this button. Canadian radio-frequency laws and some U.S. gate operators require . If the indicator light blinks 6. Inside the vehicle, press and rapidly for two seconds, transmitter signals to time out or quit hold the newly programmed after several seconds of then changes to a solid light Universal Remote system and the garage door does transmission. This may not be long button for two seconds and enough for the Universal Remote not move, continue with then release it. If the garage programming Steps 4–6. system to pick up the signal during door does not move or the programming. lamp on the garage door opener receiver does not flash, If the programming did not work, press and hold the same replace Step 2 under “Programming button a second time for the Universal Remote System” with two seconds, then release it. the following: Again, if the door does not Press and hold the Universal move or the garage door lamp Remote system button while does not flash, press and hold pressing and releasing the the same button a third time for hand-held transmitter button every Learn or Smart Button two seconds, then release it. two seconds until the signal has The Universal Remote system been successfully accepted by the should now activate the Universal Remote system. The 4. After completing Steps 1–3, garage door. Universal Remote system indicator locate the Learn or Smart light will flash slowly at first and then button inside the garage on the Repeat the process for garage door opener receiver. programming the two remaining buttons. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

122 Instruments and Controls rapidly. Proceed with Step 3 under Reprogramming a Single “Programming the Universal Remote Universal Remote System System” to complete. Button Universal Remote System To reprogram any of the system buttons: Operation 1. Press and hold any one of the Using the Universal Remote buttons. Do not release the System button. Press and hold the appropriate 2. The indicator light will begin to Universal Remote system button for flash after 20 seconds. Without at least one-half second. The releasing the button, proceed indicator light will come on while the with Step 1 under signal is being transmitted. “Programming the Universal Remote System.” Erasing Universal Remote System Buttons Erase all programmed buttons when vehicle ownership is terminated. To erase: 1. Press and hold the two outside buttons until the indicator light begins to flash. This should take about 10 seconds. 2. Release both buttons. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Lighting 123 Lighting Exterior Lighting ; : Turns on the parking lamps including all lamps, except the Exterior Lamp Controls headlamps. Exterior Lighting 5 : Turns on the headlamps Exterior Lamp Controls ...... 123 together with the parking lamps and Headlamp High/Low-Beam instrument panel lights. A warning Changer ...... 123 chime sounds if the driver door is Flash-to-Pass ...... 124 opened when the ignition is off and Daytime Running the headlamps are on. Lamps (DRL) ...... 124 Automatic Headlamp Headlamp High/ System ...... 124 Hazard Warning Flashers . . . . . 125 Low-Beam Changer Turn and Lane-Change The exterior lamp control is on the Signals ...... 125 instrument panel to the left of the Front Fog Lamps ...... 126 steering column. Interior Lighting There are four positions: Instrument Panel Illumination Control ...... 126 O : Turns the exterior lamps off and Courtesy Lamps ...... 126 deactivates the AUTO mode. Turn Dome Lamps ...... 126 O again to reactivate the Reading Lamps ...... 127 AUTO mode. In Canada, the headlamps will Lighting Features 3 Entry Lighting ...... 127 automatically reactivate when the : Push the turn signal lever away Exit Lighting ...... 127 vehicle is shifted out of P (Park). from you and release, to turn the high beams on. Battery Power Protection . . . . . 128 AUTO : Turns the exterior lamps on Exterior Lighting Battery and off automatically depending on Saver ...... 128 outside lighting. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

124 Lighting To return to low beams, push the A light sensor on top of the The DRL turn off when the lever again or pull it toward you and instrument panel makes the DRL headlamps are turned to O or the release. work, so be sure it is not covered. ignition is off. For vehicles first sold The DRL system makes the in Canada, this control only works low-beam headlamps come on at a when the vehicle is parked. reduced brightness when the following conditions are met: Automatic Headlamp . The ignition is on. System . The exterior lamp control is When it is dark enough outside and This indicator light turns on in the in AUTO. the exterior lamp control is in the automatic position, the headlamps instrument cluster when the . The engine is running. high-beam headlamps are on. come on automatically. See Exterior When the DRL are on, the taillamps, Lamp Controls 0 123. Flash-to-Pass sidemarker, instrument panel, and other lamps will not be on. To flash the high beams, pull the The headlamps automatically turn signal lever all the way toward change from DRL to the regular you. Then release it. headlamps depending on the darkness of the surroundings. The Daytime Running other lamps that come on with the Lamps (DRL) headlamps will also come on. Daytime Running Lamps can make When it is bright enough outside, it easier for others to see the front of the headlamps go off and the DRL your vehicle during the day. Fully come on. functional DRL are required on all vehicles first sold in Canada. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Lighting 125 The vehicle has a light sensor on come on. The transition time for the Turn and Lane-Change top of the instrument panel. Make lamps coming on varies based on sure it is not covered, or the wiper speed. When the wipers are Signals headlamps will be on when they are not operating, these lamps turn off. not needed. Move the exterior lamp control to P The system may also turn on the or ; to disable this feature. headlamps when driving through a parking garage or tunnel. Hazard Warning Flashers If the vehicle is started in a dark garage, the automatic headlamp system comes on immediately. If it is light outside when the vehicle leaves the garage, there is a slight Move the lever all the way up or delay before the automatic down to signal a turn. headlamp system changes to the An arrow on the instrument cluster DRL. During that delay, the will flash in the direction of the turn instrument cluster may not be as or lane change. bright as usual. Make sure the instrument panel brightness control Raise or lower the lever until the is in the full bright position. See arrow starts to flash to signal a lane Instrument Panel Illumination change. The turn signal flashes Control 0 126. three times. Lights On with Wipers | : Press and momentarily hold to The lever returns to its starting make the front and rear turn signal position when it is released. If the windshield wipers are lamps flash on and off. This warns If after signaling a turn or lane activated in daylight with the engine others that you are having trouble. on, and the exterior lamp control is change the arrow flashes rapidly or Press and momentarily hold again does not come on, a signal bulb in AUTO, the headlamps, parking to turn the flashers off. lamps, and other exterior lamps may be burned out. Replace any Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

126 Lighting burned out bulbs. If a bulb is not Interior Lighting Courtesy Lamps burned out, check the fuse. See Fuses and Circuit Breakers 0 213. The courtesy lamps come on Instrument Panel automatically when any door is Front Fog Lamps Illumination Control opened and the dome lamp is in the door position. Dome Lamps Front and Rear Dome Lamps

The fog lamps button is on the The brightness of the instrument instrument panel beside the steering cluster display, infotainment display wheel. and controls, steering wheel controls, and all other illuminated To turn on the fog lamps, the ignition controls, as well as feature status and the headlamps or parking lamps indicators can be adjusted. must be on. The knob for this feature is on the # : If equipped, press to turn on or instrument panel beside the steering The front dome lamp controls are in off. An indicator light on the column. instrument cluster comes on when the overhead console. the fog lamps are on. Push the knob in all the way until it ( extends out and then turn the knob : Press to turn the lamps off, Some localities have laws that clockwise or counterclockwise to even when a door is open. require the headlamps to be on brighten or dim the lights. along with the fog lamps. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Lighting 127 H : When the button is returned to R : Press to turn on the dome lamps. Lighting Features the middle position, the lamps turn on automatically when a door is Reading Lamps opened. Entry Lighting ' Some exterior lamps and interior : Press to turn on the dome lamps turn on briefly at night, or in lamps. areas with limited lighting, when K is pressed on the Remote Keyless Entry (RKE) transmitter. When a door is opened, the interior lamps come on. They stay on for about 20 seconds. When all of the doors have been closed or the ignition is turned on, they gradually fade out. This feature can be changed. See “Vehicle Locator Lights” under 0 The front reading lamps are in the Vehicle Personalization 113. overhead console. Exit Lighting # or $ : Press to turn each lamp The rear dome lamp controls are in on or off. Some exterior lamps and interior the headliner above the rear seats. lights come on at night, or in areas 9 with limited lighting, when the driver : Press to turn the lamps off, door is opened after the ignition is even when a door is open. turned off. The interior lamps come H : When the button is returned to on after the ignition is turned off. the middle position, the lamps turn The exterior lamps and interior on automatically when a door is lamps remain on for a set amount of opened. time, then automatically turn off. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

128 Lighting The exterior lamps turn off Exterior Lighting Battery immediately by turning the exterior lamp control off. Saver This feature can be changed. See The exterior lamps turn off about Vehicle Personalization 0 113. 10 minutes after the ignition is turned off, if the parking lamps or headlamps have been manually left Battery Power Protection on. This protects against draining The battery saver feature protects the battery. To restart the 10-minute against draining the vehicle's timer, turn the exterior lamp control battery. to the O position and then back to If some interior lamps or the manual the ; or 2 position. parking lamps or headlamps are left To keep the lamps on for more than on and the ignition is turned off, the 10 minutes, the ignition must be on battery rundown protection system or in ACC/ACCESSORY. automatically turns the lamp off after some time. To restart the 10-minute timer, turn the exterior lamp control to the O position and then back to the ; or 5 position. To keep the lamps on for more than 10 minutes, the ignition must be on or in ACC/ ACCESSORY. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Infotainment System 129 Infotainment Introduction System Infotainment See the infotainment manual for Introduction information on the radio, audio Infotainment ...... 129 players, phone, navigation system, and voice or speech recognition. It also includes information on settings. Active Noise Cancellation (ANC) If equipped, ANC reduces engine noise in the vehicle’s interior. ANC requires the factory-installed audio system, radio, speakers, amplifier (if equipped), induction system, and exhaust system to work properly. Deactivation is required by your dealer if related aftermarket equipment is installed. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

130 Climate Controls Climate Controls Climate Control Systems

The heating, cooling, defrosting, and ventilation for the vehicle can be Climate Control Systems controlled with this system. Climate Control Systems . . . . . 130 Dual Automatic Climate Control System ...... 132 Air Vents Air Vents ...... 135 Maintenance Air Intake ...... 136 Passenger Compartment Air Filter ...... 136 Service ...... 136

1. Temperature Control . Defrost mode 2. Air Delivery Modes . Extreme temperature settings 3. Fan Control . High fan speed settings 4. Defrost To help reduce fuel usage: 5. Rear Window Defogger . Select a temperature setting that 6. Air Conditioning is higher in hot weather and lower in cold weather. 7. Recirculation . Turn off the air conditioning The following are climate control when it is not needed. settings that use more fuel: Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Climate Controls 131 . Only use defrost to clear the For best results, clear all snow and Rear Window Defogger windows. ice from the windshield before defrosting. 1 : Press to turn the rear window 9 : Turn the knob clockwise or defogger on or off. An indicator light counterclockwise to increase or Do not drive the vehicle until all the on the button comes on to show that decrease the fan speed. Turn the windows are clear. the rear window defogger is on. knob completely to 0 to turn off the Air Conditioning The defogger only works when the fan and air conditioning compressor. ignition is on. The defogger turns off Temperature Control : Turn the # : Press to turn the air if the ignition is off or in ACC/ knob clockwise or counterclockwise conditioning on or off. If the fan is ACCESSORY. to increase or decrease the turned off or the outside Do not drive the vehicle until all the temperature setting. temperature falls below freezing, the air conditioner will not run and the windows are clear. Air Delivery Mode Control : Press indicator light turns off. [, Y , or X to change the direction Caution of the airflow. Air delivery mode h : Press to turn on the settings can be combined. An recirculation. An indicator light Do not use a razor blade or sharp indicator light comes on in the comes on. Air is recirculated inside object to clear the inside rear the vehicle. It helps to quickly cool selected mode button. window. Do not adhere anything the air inside the vehicle or reduce [ : Air is directed to the floor entry of outside air and odors. To to the defogger grid lines in the outlets. improve fuel efficiency and to cool rear glass. These actions may damage the rear defogger. Y the vehicle faster, recirculation may : Air is directed to the instrument be automatically selected in warm Repairs would not be covered by panel outlets. weather when the temperature is set the vehicle warranty. X : Air is directed to the windshield to the coldest setting. The and side window vents. recirculation light will not come on. Press h to select recirculation; 0 : Press to clear the windshield of press it again to select outside air. fog or frost more quickly. Air is directed to the windshield. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

132 Climate Controls Dual Automatic Climate Control System To help reduce fuel usage: . Use the full automatic control as The heating, cooling, and ventilation for the vehicle can be controlled with described under “Automatic this system. Operation” following. . Select a temperature setting that is higher in hot weather and lower in cold weather. . Turn off the air conditioning when it is not needed. . Only use defrost to clear the windows. Automatic Operation The system automatically controls the fan speed, air delivery, air conditioning, and recirculation in 1. Driver and Passenger Heated 9. Recirculation order to heat or cool the vehicle to Seats (If Equipped) 10. Heated Steering Wheel (If the desired temperature. 2. Driver and Passenger Equipped) When AUTO is lit, all four functions Temperature Controls The following are climate control operate automatically. Each function 3. Air Delivery Modes settings that use more fuel: can also be manually set and the 4. AUTO (Automatic Operation) . Defrost mode selected setting is displayed. Functions not manually set will 5. Defrost . Extreme temperature settings continue to be automatically 6. Rear Window Defogger . High fan speed settings controlled, even if the AUTO indicator is not lit. 7. Fan Controls 8. Air Conditioning Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Climate Controls 133 For automatic operation: can be combined. An indicator light temperature falls below freezing, the 1. Press AUTO. comes on in the selected mode air conditioner will not run and the button. indicator light turns off. 2. Set the temperature. Allow the system time to stabilize. Then Changing the mode cancels the Press AUTO to return to automatic adjust the temperature as automatic operation and the operation. When the indicator light needed for best comfort. direction of the airflow is manually is on, the air conditioner runs controlled. Press AUTO to return to automatically to cool the air inside To improve fuel efficiency and automatic operation. the vehicle or to dry the air needed to cool the vehicle faster, to defog the windshield faster. recirculation may be [ : Air is directed to the floor automatically selected in warm outlets. h : Press to turn on recirculation. An indicator light comes on. Air is weather. The recirculation light Y : Air is directed to the instrument will not come on. Press h to recirculated to quickly cool the panel outlets. inside of the vehicle or reduce entry select recirculation; press it of outside air and odors. again to select outside air. X : Air is directed to the windshield and side window vents. Auto Defog : The climate control Manual Operation 0 : Press to clear the windshield of system may have a sensor to 9 : Press the lower 9 button to fog or frost more quickly. Air is automatically detect high humidity decrease the fan speed. Pressing directed to the windshield. inside the vehicle. When high the lower button longer turns the fan humidity is detected, the climate For best results, clear all snow and and cooling off. Press the upper 9 control system may adjust to ice from the windshield before outside air supply and turn on the button to increase the fan speed. defrosting. The selected fan speed is indicated air conditioner. If the climate control by a number on the display screen. Air Conditioning system does not detect possible Press AUTO to return to automatic window fogging, it returns to normal operation. # : Press to turn the air operation. To turn Auto Defog off or conditioning on or off. If the fan is on, see "Climate and Air Quality" Air Delivery Modes : Press [, Y, turned off or the outside under Vehicle Personalization or X to change the direction of the 0 113. airflow. Air delivery mode settings Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

134 Climate Controls Ionizer : If equipped with an ionizer, 10 minutes. At higher speeds, the ( : If equipped, press to turn the this feature helps to clean the air rear window defogger may stay on heated steering wheel on or off. See inside the vehicle and remove continuously. Heated Steering Wheel 0 89. contaminants such as pollen, odors, If equipped with heated outside and dust. To turn the ionizer on or Remote Start Climate Control mirrors, they turn on when the rear Operation : If equipped with the off, see “Climate and Air Quality” window defogger button is on and remote vehicle start feature, the under Vehicle Personalization help to clear fog or frost from the 0 113. climate control system may run surface of the mirrors. See Heated when the vehicle is started remotely. Rear Window Defogger Mirrors 0 23. The system uses the driver’s previous settings to heat or cool the = : Press to turn the rear window Caution inside of the vehicle. The rear defog defogger on or off. An indicator light may come on during remote start on the button comes on to show that Do not try to clear frost or other based on cold ambient conditions. the rear window defogger is on. material from the inside of the The rear defog indicator light does The defogger only works when the front windshield and rear window not come on during a remote start. ignition is on. The defogger turns off with a razor blade or anything If equipped, the heated seats may if the ignition is off or in ACC/ else that is sharp. This may come on during a remote start. The ACCESSORY. damage the rear window heated seat indicator lights do not defogger grid and affect the come on during a remote start. See The rear window defogger can be 0 radio's ability to pick up stations Remote Vehicle Start 15 and set to automatic operation. See Heated Front Seats 0 36. “Climate and Air Quality” under clearly. The repairs would not be Vehicle Personalization 0 113. covered by the vehicle warranty. When Auto Rear Defog is turned on, the rear window defogger turns on M L automatically when the interior or : If equipped, press to turn temperature is cold and the outside the heated seats on or off. See 0 temperature is about 4 °C (40 °F) Heated Front Seats 36. and below. The auto rear defogger turns off automatically after about Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Climate Controls 135 Sensors Air Vents . Clear away any ice, snow, or leaves from the air inlets at The solar sensor, on top of the Use the louvers located on the air the base of the windshield that instrument panel near the vents to change the direction of the can block the flow of air into the windshield, monitors the solar heat. airflow. vehicle. The climate control system uses the Use the thumbwheels near the air . Clear snow off the hood to sensor information to adjust the vents to control the amount of improve visibility and help temperature, fan speed, airflow or to shut off the airflow. decrease moisture drawn into recirculation, and air delivery mode the vehicle. for best comfort. Operation Tips . Use of non-GM approved hood If the sensor is covered, the . Keep all outlets open whenever deflectors can adversely affect automatic climate control system possible for best system the performance of the system. may not work properly. performance. . Keep the paths under all seats clear of objects to help circulate the air inside the vehicle more effectively. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

136 Climate Controls Maintenance 3. Open the filter cover by releasing tabs on both sides Air Intake and pulling up the cover. 4. Replace the air filter. Clear away any ice, snow, or leaves from the air intake at the base of the 5. Close the air filter cover and windshield that can block the flow of reinstall the glove box. air into the vehicle. See your dealer if additional assistance is needed. Passenger Compartment Air Filter Service All vehicles have a label underhood The filter removes dust, pollen, and 2. Push in both sides of the glove that identifies the refrigerant used in other airborne irritants from outside box and pull to remove. air that is pulled into the vehicle. the vehicle. The refrigerant system should only be serviced by trained The filter should be replaced as part and certified technicians. The air of routine scheduled maintenance. conditioning evaporator should 0 See Maintenance Schedule 263. never be repaired or replaced by To find out what type of filter to use, one from a salvage vehicle. see Maintenance Replacement It should only be replaced by a new 0 Parts 273. evaporator to ensure proper and 1. Open the glove box completely safe operation. and disconnect the damper on During service, all refrigerants the outboard side. should be reclaimed with proper equipment. Venting refrigerants directly to the atmosphere is harmful to the environment and may also Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Climate Controls 137 create unsafe conditions based on inhalation, combustion, frostbite, or other health-based concerns. The air conditioning system requires periodic maintenance. See Maintenance Schedule 0 263. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

138 Driving and Operating Retained Accessory Cruise Control Driving and Power (RAP) ...... 156 Cruise Control ...... 167 Operating Shifting Into Park ...... 156 Shifting out of Park ...... 157 Driver Assistance Systems Parking over Things Driver Assistance Systems . . . 169 Driving Information That Burn ...... 158 Rear Vision Camera (RVC) . . . 171 Extended Parking ...... 158 Park Assist ...... 173 Driver Behavior ...... 139 Forward Collision Alert (FCA) Driving Environment ...... 139 Engine Exhaust System ...... 174 Vehicle Design ...... 139 Engine Exhaust ...... 159 Side Blind Zone Driving for Better Fuel Running the Vehicle While Alert (SBZA) ...... 176 Economy ...... 140 Parked ...... 159 Lane Departure Distracted Driving ...... 140 Warning (LDW) ...... 178 Defensive Driving ...... 141 Automatic Transmission Drunk Driving ...... 141 Automatic Transmission ...... 160 Fuel Control of a Vehicle ...... 141 Manual Mode ...... 162 Top Tier Fuel ...... 179 Braking ...... 141 Recommended Fuel ...... 180 Steering ...... 142 Drive Systems Prohibited Fuels ...... 180 Off-Road Recovery ...... 143 All-Wheel Drive ...... 163 Fuels in Foreign Countries . . . 180 Loss of Control ...... 143 Brakes Fuel Additives ...... 180 Driving on Wet Roads ...... 144 Antilock Brake Filling the Tank (Capless Hill and Mountain Roads . . . . . 145 System (ABS) ...... 163 Fuel Fill) ...... 181 Winter Driving ...... 145 Parking Brake ...... 164 Filling the Tank (Capped If the Vehicle Is Stuck ...... 146 Brake Assist ...... 164 Fuel Fill) ...... 182 Vehicle Load Limits ...... 147 Hill Start Assist (HSA) ...... 164 Filling a Portable Fuel Container ...... 184 Starting and Operating Ride Control Systems New Vehicle Break-In ...... 151 Traction Control/Electronic Ignition Positions ...... 151 Stability Control ...... 165 Starting the Engine ...... 153 Engine Heater ...... 154 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 139 Trailer Towing Driving Information Driving Environment General Towing Information ...... 184 Be prepared for driving in inclement Driver Behavior weather, at night, or during other Conversions and Add-Ons Driving is an important times where visibility or traction may Add-On Electrical responsibility. Driver behavior, the be limited, such as on curves, Equipment ...... 185 driving environment, and the slippery roads, or hilly terrain. vehicle's design all affect how well a Unfamiliar surroundings can also vehicle performs. have hidden hazards. Being aware of these factors can Vehicle Design help in understanding how the vehicle handles and what can be Utility vehicles have a significantly done to avoid many types of higher rollover rate than other types crashes, including a rollover crash. of vehicles. This is because they have a higher ground clearance and Most serious injuries and fatalities to a narrower track or shorter unbelted occupants can be reduced wheelbase than passenger cars, or prevented by the use of seat which makes them more capable for belts. In a rollover crash, an off-road driving. While these design unbelted person is significantly characteristics provide the driver more likely to die than a person with a better view of the road, these wearing a seat belt. In addition, vehicles do have a higher center of avoiding excessive speed, sudden gravity than other types of vehicles. or abrupt turns, and drunken or A utility vehicle does not handle the aggressive driving can help make same as a vehicle with a lower trips safer and avoid the possibility center of gravity, like a car, in similar of a crash. situations. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

140 Driving and Operating Safe driver behavior and . Always follow posted speed To avoid distracted driving, keep understanding of the environment limits or drive more slowly when your eyes on the road, keep your can help avoid a rollover crash in conditions require. hands on the steering wheel, and any type of vehicle, including utility . Keep vehicle tires properly focus your attention on driving. vehicles. inflated. . Do not use a phone in demanding driving situations. Driving for Better Fuel . Combine several trips into a single trip. Use a hands-free method to Economy place or receive necessary . Replace the vehicle's tires with phone calls. Driving habits can affect fuel the same TPC Spec number mileage. Here are some driving tips molded into the tire's sidewall . Watch the road. Do not read, to get the best fuel economy near the size. take notes, or look up possible: information on phones or other . Follow recommended scheduled electronic devices. . Set the climate controls to the maintenance. desired temperature after the . Designate a front seat engine is started, or turn them Distracted Driving passenger to handle potential off when not required. distractions. Distraction comes in many forms . Avoid fast starts and accelerate . Become familiar with vehicle and can take your focus from the smoothly. features before driving, such as task of driving. Exercise good programming favorite radio . Brake gradually and avoid judgment and do not let other stations and adjusting climate abrupt stops. activities divert your attention away control and seat settings. . Avoid idling the engine for long from the road. Many local Program all trip information into periods of time. governments have enacted laws any navigation device prior to regarding driver distraction. Become driving. . When road and weather familiar with the local laws in conditions are appropriate, use your area. . Wait until the vehicle is parked cruise control. to retrieve items that have fallen to the floor. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 141 . Stop or park the vehicle to tend . Assume that other road users to children. (pedestrians, bicyclists, and Warning (Continued) other drivers) are going to be . Keep pets in an appropriate Do not drink and drive or ride with carrier or restraint. careless and make mistakes. Anticipate what they may do and a driver who has been drinking. . Avoid stressful conversations be ready. Ride home in a cab; or if you are while driving, whether with a with a group, designate a driver passenger or on a cell phone. . Allow enough following distance who will not drink. between you and the driver in front of you. { Warning . Focus on the task of driving. Control of a Vehicle Taking your eyes off the road too Braking, steering, and accelerating long or too often could cause a Drunk Driving are important factors in helping to crash resulting in injury or death. Death and injury associated with control a vehicle while driving. Focus your attention on driving. drinking and driving is a global tragedy. Braking Refer to the infotainment manual for Braking action involves perception more information on using that { Warning time and reaction time. Deciding to system and the navigation system, push the brake pedal is perception if equipped, including pairing and Drinking and then driving is very time. Actually doing it is using a cell phone. dangerous. Your reflexes, reaction time. perceptions, attentiveness, and Average driver reaction time is Defensive Driving judgment can be affected by even about three-quarters of a second. In a small amount of alcohol. You Defensive driving means “always that time, a vehicle moving at can have a serious or even expect the unexpected.” The first — 100 km/h (60 mph) travels 20 m step in driving defensively is to wear fatal — collision if you drive after (66 ft), which could be a lot of the seat belt. See Seat Belts 0 42. drinking. distance in an emergency. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

142 Driving and Operating Helpful braking tips to keep in mind Electric Power Steering include: Caution (Continued) The vehicle has electric power . Keep enough distance between at speeds greater than 3 km/h steering. It does not have power you and the vehicle in front (1 mph). Use care when driving steering fluid. Regular maintenance of you. over other objects such as lane is not required. . Avoid needless heavy braking. dividers and speed bumps. If power steering assist is lost due . Keep pace with traffic. Damage caused by misuse of the to a system malfunction, the vehicle vehicle is not covered by the can be steered, but may require If the engine ever stops while the vehicle warranty. increased effort. See your dealer if vehicle is being driven, brake there is a problem. normally but do not pump the brakes. Doing so could make the If the steering wheel is turned until it pedal harder to push down. If the reaches the end of its travel and is engine stops, there will be some held against that position for an power brake assist but it will be extended period of time, power used when the brake is applied. steering assist may be reduced. Once the power assist is used up, it If the steering assist is used for an can take longer to stop and the extended period of time while the brake pedal will be harder to push. vehicle is not moving, power assist may be reduced. Steering Normal use of the power steering assist should return when the Caution system cools down.

To avoid damage to the steering See your dealer if there is a problem. system, do not drive over curbs, parking barriers, or similar objects (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 143 Curve Tips Off-Road Recovery 3. Turn the steering wheel to go straight down the roadway. . Take curves at a reasonable speed. Loss of Control . Reduce speed before entering a curve. Skidding . Maintain a reasonable steady There are three types of skids that speed through the curve. correspond to the vehicle's three control systems: . Wait until the vehicle is out of the curve before accelerating . Braking Skid — wheels are not gently into the straightaway. rolling. Steering in Emergencies . Steering or Cornering Skid — too much speed or steering in a . There are some situations when curve causes tires to slip and steering around a problem may The vehicle's right wheels can drop lose cornering force. be more effective than braking. off the edge of a road onto the . Acceleration Skid — too much . Holding both sides of the shoulder while driving. Follow these tips: throttle causes the driving steering wheel allows you to turn wheels to spin. 180 degrees without removing 1. Ease off the accelerator and a hand. then, if there is nothing in the Defensive drivers avoid most skids way, steer the vehicle so that it by taking reasonable care suited to . The Antilock Brake System existing conditions, and by not (ABS) allows steering while straddles the edge of the pavement. overdriving those conditions. But braking. skids are always possible. 2. Turn the steering wheel about one-eighth of a turn, until the If the vehicle starts to slide, follow right front tire contacts the these suggestions: pavement edge. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

144 Driving and Operating . Ease your foot off the Driving on Wet Roads accelerator pedal and steer the Warning (Continued) way you want the vehicle to go. Rain and wet roads can reduce The vehicle may straighten out. vehicle traction and affect your occupants could drown. Do not Be ready for a second skid if it ability to stop and accelerate. ignore police warnings and be occurs. Always drive slower in these types very cautious about trying to drive of driving conditions and avoid through flowing water. . Slow down and adjust your driving through large puddles and driving according to weather deep-standing or flowing water. conditions. Stopping distance Hydroplaning can be longer and vehicle { Warning Hydroplaning is dangerous. Water control can be affected when can build up under the vehicle's traction is reduced by water, Wet brakes can cause crashes. tires so they actually ride on the snow, ice, gravel, or other They might not work as well in a water. This can happen if the road is material on the road. Learn to quick stop and could cause wet enough and you are going fast recognize warning clues — such enough. When the vehicle is as enough water, ice, or packed pulling to one side. You could lose control of the vehicle. hydroplaning, it has little or no snow on the road to make a contact with the road. mirrored surface — and slow After driving through a large down when you have any doubt. puddle of water or a car/vehicle There is no hard and fast rule about wash, lightly apply the brake hydroplaning. The best advice is to . Try to avoid sudden steering, slow down when the road is wet. acceleration, or braking, pedal until the brakes work including reducing vehicle speed normally. Other Rainy Weather Tips by shifting to a lower gear. Any Flowing or rushing water creates sudden changes could cause Besides slowing down, other wet the tires to slide. strong forces. Driving through weather driving tips include: flowing water could cause the . Allow extra following distance. Remember: Antilock brakes help vehicle to be carried away. If this avoid only the braking skid. happens, you and other vehicle . Pass with caution. (Continued) . Keep windshield wiping equipment in good shape. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 145 . Keep the windshield washer fluid . Pay attention to special road reservoir filled. Warning (Continued) signs (e.g., falling rocks area, winding roads, long grades, . Have good tires with proper Shift the transmission to a lower tread depth. See Tires 0 220. passing or no-passing zones) gear to let the engine assist the and take appropriate action. . Turn off cruise control. brakes on a steep downhill slope. Winter Driving Hill and Mountain Roads Driving on Snow or Ice Driving on steep hills or through { Warning mountains is different than driving Snow or ice between the tires and on flat or rolling terrain. Tips include: Coasting downhill in N (Neutral) the road creates less traction or or with the ignition off is grip, so drive carefully. Wet ice can . Keep the vehicle serviced and in occur at about 0 °C (32 °F) when good shape. dangerous. This can cause overheating of the brakes and freezing rain begins to fall. Avoid . Check all fluid levels, brakes, loss of steering assist. Always driving on wet ice or in freezing rain tires, cooling system, and have the engine running and the until roads can be treated. transmission. vehicle in gear. For Slippery Road Driving: . Shift to a lower gear when going Accelerate gently. Accelerating down steep or long hills. . . Drive at speeds that keep the too quickly causes the wheels to vehicle in its own lane. Do not spin and makes the surface { Warning swing wide or cross the under the tires slick. center line. Using the brakes to slow the . Turn on Traction Control. See vehicle on a long downhill slope . Be alert on top of hills; Traction Control/Electronic 0 can cause brake overheating, can something could be in your lane Stability Control 165. (e.g., stalled car, crash). reduce brake performance, and . The Antilock Brake System could result in a loss of braking. (ABS) improves vehicle stability (Continued) during hard stops, but the brakes should be applied sooner Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

146 Driving and Operating than when on dry pavement. See Antilock Brake System { Warning Warning (Continued) (ABS) 0 163. Snow can trap engine exhaust the fan speed to the highest . Allow greater following distance under the vehicle. This may setting. See “Climate and watch for slippery spots. Icy cause exhaust gases to get Control Systems.” patches can occur on otherwise inside. Engine exhaust contains clear roads in shaded areas. For more information about CO, carbon monoxide (CO), which 0 The surface of a curve or an see Engine Exhaust 159. cannot be seen or smelled. It can overpass can remain icy when the surrounding roads are clear. cause unconsciousness and even death. To save fuel, run the engine for Avoid sudden steering short periods to warm the vehicle maneuvers and braking while If the vehicle is stuck in snow: and then shut the engine off and on ice. . Clear snow from the base of partially close the window. Moving . Turn off cruise control. the vehicle, especially any about to keep warm also helps. Blizzard Conditions blocking the exhaust pipe. If it takes time for help to arrive, . Open a window about 5 cm when running the engine, push the Stop the vehicle in a safe place and (2 in) on the vehicle side accelerator pedal slightly so the signal for help. Stay with the vehicle that is away from the wind, engine runs faster than the idle unless there is help nearby. to bring in fresh air. speed. This keeps the battery If possible, use Roadside charged to restart the vehicle and to Assistance. See Roadside . Fully open the air outlets on signal for help with the headlamps. Assistance Program 0 283. To get or under the instrument Do this as little as possible, to help and keep everyone in the panel. save fuel. vehicle safe: . Adjust the climate control . Turn on the hazard warning system to circulate the air If the Vehicle Is Stuck inside the vehicle and set flashers. Slowly and cautiously spin the . Tie a red cloth to an outside (Continued) wheels to free the vehicle when mirror. stuck in sand, mud, ice, or snow. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 147 If stuck too severely for the traction gears. Release the accelerator system to free the vehicle, turn the pedal while shifting, and press { Warning traction system off and use the lightly on the accelerator pedal rocking method. See Traction when the transmission is in gear. Do not load the vehicle any Control/Electronic Stability Control Slowly spinning the wheels in the heavier than the Gross 0 165. forward and reverse directions Vehicle Weight Rating causes a rocking motion that could (GVWR), or either the free the vehicle. If that does not get { Warning maximum front or rear Gross the vehicle out after a few tries, it Axle Weight Rating (GAWR). If the vehicle's tires spin at high might need to be towed out. If the This can cause systems to speed, they can explode, and you vehicle does need to be towed out, break and change the way the see Towing the Vehicle 0 248. or others could be injured. The vehicle handles. This could vehicle can overheat, causing an Vehicle Load Limits cause loss of control and a engine compartment fire or other crash. Overloading can also damage. Spin the wheels as little It is very important to know how reduce stopping distance, as possible and avoid going much weight the vehicle can damage the tires, and shorten above 56 km/h (35 mph). carry. This weight is called the the life of the vehicle. vehicle capacity weight and Rocking the Vehicle to Get includes the weight of all it Out occupants, cargo, and all Turn the steering wheel left and nonfactory-installed options. right to clear the area around the Two labels on the vehicle may front wheels. Turn off any traction show how much weight it may system. Shift back and forth properly carry, the Tire and between R (Reverse) and a low Loading Information label and forward gear, spinning the wheels the Certification/Tire label. as little as possible. To prevent transmission wear, wait until the wheels stop spinning before shifting Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

148 Driving and Operating Tire and Loading Information equipment tires (3) and the 2. Determine the combined Label recommended cold tire inflation weight of the driver and pressures (4). For more passengers that will be information on tires and inflation riding in your vehicle. see Tires 0 220 and 0 3. Subtract the combined Tire Pressure 227. weight of the driver and There is also important loading passengers from XXX kg or information on the vehicle XXX lbs. Certification/Tire label. It may 4. The resulting figure equals show the Gross Vehicle Weight the available amount of Rating (GVWR) and the Gross cargo and luggage load Axle Weight Rating (GAWR) for capacity. For example, if the the front and rear axle. See "XXX" amount equals Example Label “Certification/Tire Label” later in 1400 lbs. and there will be A vehicle-specific Tire and this section. five 150 lb passengers in Loading Information label is “Steps for Determining Correct your vehicle, the amount of attached to the center pillar Load Limit– available cargo and luggage (B-pillar). The Tire and Loading 1. Locate the statement "The load capacity is 650 lbs. Information label shows the combined weight of (1400-750 (5 x 150) = number of occupant seating occupants and cargo should 650 lbs.) positions (1), and the maximum never exceed XXX kg or vehicle capacity weight (2) in XXX lbs." on your vehicle’s kilograms and pounds. placard. The Tire and Loading Information label also shows the size of the original Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 149 5. Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4. 6. If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how Example 1 Example 2 this reduces the available 1. Vehicle Capacity Weight 1. Vehicle Capacity Weight cargo and luggage load for Example 1 = 453 kg for Example 2 = 453 kg capacity of your vehicle. ” (1,000 lbs). (1,000 lbs). This vehicle is neither designed 2. Subtract Occupant 2. Subtract Occupant nor intended to tow a trailer. Weight @ 68 kg (150 lbs) Weight @ 68 kg (150 lbs) × 2 = 136 kg (300 lbs). × 5 = 340 kg (750 lbs). 3. Available Occupant and 3. Available Cargo Weight Cargo Weight = 317 kg = 113 kg (250 lbs). (700 lbs). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

150 Driving and Operating weight of the driver, passengers, Vehicle Weight Rating (GVWR). and cargo should never exceed The GVWR includes the weight your vehicle's capacity weight. of the vehicle, all occupants, fuel, and cargo. Certification/Tire Label The Certification/Tire label may also show the maximum weights for the front and rear axles, called the Gross Axle Weight Rating (GAWR). To find out the actual loads on the front and rear axles, weigh the vehicle at Example 3 a weigh station. Your dealer can help with this. Be sure to spread 1. Vehicle Capacity Weight the load equally on both sides of for Example 3 = 453 kg the centerline. (1,000 lbs). 2. Subtract Occupant Label Example Caution Weight @ 91 kg A vehicle-specific Certification/ (200 lbs) × 5 = 453 kg Tire label is attached to the Overloading the vehicle may (1,000 lbs). center pillar (B-pillar). cause damage. Repairs would not 3. Available Cargo Weight be covered by the vehicle The label may show the size of = 0 kg (0 lbs). warranty. Do not overload the the vehicle's original tires and vehicle. Refer to your vehicle's Tire and the inflation pressures needed to Loading Information label for obtain the gross weight capacity specific information about your of the vehicle. The label shows vehicle's capacity weight and the gross weight capacity of the seating positions. The combined vehicle. This is called the Gross Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 151 Starting and { Warning Caution (Continued) Operating Things you put inside the breaking-in guideline every vehicle can strike and injure New Vehicle Break-In time you get new brake people in a sudden stop or linings. turn, or in a crash. Following break-in, engine speed Caution . Put things in the cargo and load can be gradually area of the vehicle. Try to The vehicle does not need an increased. spread the weight evenly. elaborate break-in. But it will perform better in the long run if Ignition Positions . Never stack heavier you follow these guidelines: things, like suitcases, inside the vehicle so that . Do not drive at any one constant speed, fast or slow, some of them are above for the first 805 km (500 mi). the tops of the seats. Do not make full-throttle . Do not leave an starts. Avoid downshifting to unsecured child restraint brake or slow the vehicle. in the vehicle. . Avoid making hard stops for the first 322 km (200 mi) or . When you carry so. During this time the new something inside the brake linings are not yet vehicle, secure it broken in. Hard stops with whenever you can. new linings can mean premature wear and earlier . Do not leave a seat replacement. Follow this folded down unless you need to. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

152 Driving and Operating The vehicle has an electronic If the vehicle is not in P (Park), the 4. Set the parking brake. See keyless ignition with pushbutton ignition will return to ACC/ Parking Brake 0 164. start. The RKE transmitter must be ACCESSORY and the Driver in the vehicle for the system to Information Center (DIC) will display operate. the message SHIFT TO PARK. { Warning If the vehicle is not working, the When the vehicle is shifted into Turning off the vehicle while vehicle may be near a strong P (Park), the ignition system turn off. moving may cause loss of power assist in the brake and steering antenna signal causing interference Do not turn the ignition off when the systems and disable the airbags. to the Keyless Access system. See vehicle is moving. This will cause a Remote Keyless Entry (RKE) While driving, only shut the 0 loss of power assist in the brake System Operation 8. and steering systems and disable vehicle off in an emergency. To shift out of P (Park), the ignition the airbags. must be on or in ACC/ If the vehicle must be shut off in an If the vehicle cannot be pulled over, ACCESSORY, and the brake must emergency: and must be shut off while driving, be applied. press and hold ENGINE START/ 1. Brake using a firm steady Stopping the Engine/LOCK/OFF STOP for longer than two seconds, pressure. Do not pump the or press twice in five seconds. (No Indicator Lights) : When the brakes repeatedly. This may vehicle is stopped, press ENGINE deplete power assist, requiring ACC/ACCESSORY (Amber START/STOP once to turn the increased brake pedal force. Indicator Light) : This mode allows engine off. If the vehicle is in you to use some electrical P (Park), the ignition will turn off, 2. Shift the vehicle to N (Neutral). accessories when the engine is off. and Retained Accessory This can be done while the With the ignition off, pressing Power (RAP) will remain active. See vehicle is moving. After shifting ENGINE START/STOP one time Retained Accessory Power (RAP) to N (Neutral), firmly apply the without the brake pedal applied will 0 156. brakes and steer the vehicle to place the ignition system in ACC/ a safe location. ACCESSORY. 3. Come to a complete stop, shift to P (Park), and turn the ignition off. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 153 The ignition will switch from ACC/ With the vehicle off, and the brake ACCESSORY to OFF after pedal not applied, pressing and Caution five minutes to prevent battery holding ENGINE START/STOP for rundown. more than five seconds will place If you add electrical parts or the vehicle in Service Mode. accessories, you could change ON/RUN/START (Green Indicator the way the engine operates. Any Light) : This mode is for driving and The instruments and audio system resulting damage would not be starting. With the ignition off, and will operate as they do in ON/RUN, covered by the vehicle warranty. the brake pedal applied, pressing but the vehicle will not be able to be See Add-On Electrical Equipment ENGINE START/STOP once will driven. The engine will not start in 0 place the ignition system in ON/ Service Mode. 185. RUN/START. Press ENGINE START/STOP again Once engine cranking begins, to turn the vehicle off. Starting Procedure release ENGINE START/STOP. 1. With the Keyless Access Engine cranking will continue until Starting the Engine system, the RKE transmitter the engine starts. See Starting the must be in the vehicle. Press Engine 0 153. Move the shift lever to P (Park) or ENGINE START/STOP with the N (Neutral). To restart the vehicle brake pedal applied. When the The engine will then remain in when it is already moving, use ON/RUN. engine begins cranking, let go N (Neutral) only. of the button. Service Mode Caution The idle speed will go down as This power mode is available for the engine gets warm. Do not service and diagnostics, and to Do not try to shift to P (Park) if the race the engine immediately verify the proper operation of the vehicle is moving. If you do, you after starting it. malfunction indicator lamp as may could damage the transmission. If the RKE transmitter is not in be required for emission inspection the vehicle, if there is purposes. Shift to P (Park) only when the vehicle is stopped. interference, or if the RKE transmitter battery is low, the Driver Information Center (DIC) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

154 Driving and Operating will display a message. accelerator pedal all the way to Engine Heater See Driver Information Center the floor and holding it there as (DIC) 0 110 and you hold ENGINE START/ Vehicles may have an engine Remote Keyless Entry (RKE) STOP, for up to a maximum of heater. The engine heater can help System Operation 0 8. 15 seconds. Wait at least in cold weather conditions at or 15 seconds between each try, below −18 °C (0 °F) for easier starting and better fuel economy Caution to allow the cranking motor to cool down. during engine warm-up. Plug in the Cranking the engine for long heater at least four hours before When the engine starts, let go starting the vehicle. An internal periods of time, by pressing of the button and the thermostat in the plug end of the ENGINE START/STOP accelerator. If the vehicle starts cord will prevent engine heater immediately after cranking has briefly but then stops again, operation at temperatures above ended, can overheat and damage follow the same steps. This −18 °C (0 °F). the cranking motor, and drain the clears the extra gasoline from battery. Wait at least 15 seconds the engine. { Warning between each try, to let the Do not race the engine cranking motor cool down. immediately after starting it. Do not plug in the engine block Operate the engine and heater while the vehicle is parked 2. If the engine does not start transmission gently until the oil in a garage or under a carport. after five to 10 seconds, warms up and lubricates all Property damage or personal especially in very cold weather moving parts. injury may result. Always park the (below −18 °C or 0 °F), it could vehicle in a clear open area away be flooded with too much from buildings or structures. gasoline. Try pushing the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 155 To Use the Engine Heater 3. Plug it into a normal, grounded 110-volt AC outlet. Warning (Continued) 1. Turn off the engine. it overheat and cause a fire, { Warning property damage, electric shock, and injury. Improper use of the heater cord or an extension cord can damage . Do not operate the vehicle the cord and may result in with the heater cord overheating and fire. permanently attached to the vehicle. Possible heater . Plug the cord into a cord and thermostat three-prong electrical utility damage could occur. receptacle that is protected by a ground fault detection . While in use, do not let the function. An ungrounded heater cord touch vehicle outlet could cause an parts or sharp edges. Never electric shock. close the hood on the 2. Open the hood and unwrap the heater cord. electrical cord. The cord is in . Use a weatherproof, the driver side of the engine heavy-duty, 15 amp-rated . Before starting the vehicle, compartment, near the battery. extension cord if needed. unplug the cord, reattach It is shipped from the factory Failure to use the the cover to the plug, and with a tie holding it in place. recommended extension securely fasten the cord. Use care in removing the tie so cord in good operating Keep the cord away from that the cord is not damaged. condition, or using a any moving parts. damaged heater or Check the heater cord for extension cord, could make damage. If it is damaged, do 4. Before starting the engine, be not use it. See your dealer for (Continued) sure to unplug and store the a replacement. Inspect the cord as it was before to keep it cord for damage yearly. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

156 Driving and Operating away from moving engine . Audio System Warning (Continued) parts. If you do not it could be . OnStar System damaged. Do not leave the vehicle when the The length of time the heater should Shifting Into Park engine is running. If you have left remain plugged in depends on 1. Hold the brake pedal down and the engine running, the vehicle several factors. Ask a dealer in the can move suddenly. You or others area where you will be parking the set the parking brake. See 0 could be injured. To be sure the vehicle for the best advice on this. Parking Brake 164. vehicle will not move, even when 2. Move the shift lever into you are on fairly level ground, P (Park) by pressing the button Retained Accessory always set the parking brake and Power (RAP) on the shift lever and pushing the lever all the way toward the move the shift lever to P (Park). 0 When the ignition is turned from on front of the vehicle. See Shifting Into Park 156. to off, the following features (if 3. Turn the ignition off. equipped) will continue to function If you have to leave the vehicle with for up to 10 minutes, or until the Leaving the Vehicle with the the engine running, be sure the driver door is opened. These Engine Running vehicle is in P (Park) and the features will also work when the parking brake is firmly set before ignition is in RUN or ACC/ you leave it. After you have moved ACCESSORY: { Warning the shift lever into P (Park), hold the . Infotainment System It can be dangerous to leave the brake pedal down. Then see if you can move the shift lever away from . Power Windows (during RAP vehicle with the engine running. It could overheat and catch fire. P (Park) without first pressing the this functionality will be lost button on the shift lever. If you can, when any door is opened) It is dangerous to get out of the it means that the shift lever was not . Sunroof (during RAP this vehicle if the shift lever is not fully fully locked into P (Park). functionality will be lost when in P (Park) with the parking brake any door is opened) firmly set. The vehicle can roll. . Auxiliary Power Outlet (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 157 Torque Lock the shift lever out of P (Park) unless If the shift lever still cannot be the ignition is on and the brake moved from P (Park), see Shift If you are parking on a hill and do “ pedal is applied. Lock Manual Release following. not shift the transmission into ” P (Park) properly, the weight of the The shift lock control is always Shift Lock Manual Release vehicle may put too much force on functional except in the case of an the parking pawl in the uncharged or low voltage (less than The automatic transmission has an transmission. You may find it difficult 9-volt) battery. electric park lock. The ignition must to pull the shift lever out of P (Park). be on and the brake pedal must be If the vehicle has an uncharged pressed so the shift lever can be This is called torque lock. To prevent battery or a battery with low voltage, torque lock, set the parking brake moved from the P (Park) position. try charging or jump starting the If the battery has lost power, the and then shift into P (Park) properly battery. See Jump Starting - North before you leave the driver seat. To shift lever cannot be moved from America 0 245. P (Park) unless the shift lock manual find out how, see “Shifting Into Park” previously in this section. To shift out of P (Park): release is disengaged manually. When you are ready to drive, move 1. Apply the brake pedal. To access the shift lock manual release: the shift lever out of P (Park) before 2. Turn the ignition on. releasing the parking brake. 1. Turn the ignition off. 3. Press the shift lever button. If torque lock does occur, you may 2. Hold the brake pedal down. need to have another vehicle push 4. Move the shift lever to the Apply the parking brake. yours a little uphill to take some of desired position. the pressure from the parking pawl If still unable to shift out of P (Park): in the transmission, so you can pull 1. Fully release the shift lever the shift lever out of P (Park). button. Shifting out of Park 2. Hold the brake pedal down and press the shift lever button This vehicle is equipped with a shift again. lock control. The shift lock control is designed to prevent movement of 3. Move the shift lever to the desired position. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

158 Driving and Operating 5. Move the shift lever out of Extended Parking P (Park). If P (Park) is selected again after the key is removed It is best not to park with the vehicle from the slot, the shift lever will running. If the vehicle is left running, be locked again. be sure it will not move and there is adequate ventilation. 6. Remove the key from the slot. See Shifting Into Park 0 156 and 7. Close the cover. Engine Exhaust 0 159. 8. Have the cause of the problem If the vehicle is left parked and fixed by your dealer. running with the RKE transmitter outside the vehicle, it will continue Parking over Things to run for up to half an hour. 3. Remove the cover on the That Burn If the vehicle is left parked and console. running with the RKE transmitter { Warning inside the vehicle, it will continue to run for up to an hour. Things that can burn could touch The vehicle could turn off sooner if it hot exhaust parts under the is parked on a hill, due to lack of vehicle and ignite. Do not park available fuel. over papers, leaves, dry grass, or other things that can burn. The timer will reset if the vehicle is taken out of P (Park) while it is running.

4. Insert and push the key into the slot. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 159 Running the Vehicle Engine Exhaust Warning (Continued) While Parked . There are holes or openings { Warning It is better not to park with the in the vehicle body from engine running. Engine exhaust contains carbon damage or aftermarket monoxide (CO), which cannot be modifications that are not If the vehicle is left with the engine seen or smelled. Exposure to CO completely sealed. running, follow the proper steps to can cause unconsciousness and be sure the vehicle will not move. If unusual fumes are detected or 0 even death. See Shifting Into Park 156 and if it is suspected that exhaust is Engine Exhaust 0 159. Exhaust may enter the vehicle if: coming into the vehicle: . The vehicle idles in areas . Drive it only with the with poor ventilation windows completely down. (parking garages, tunnels, . Have the vehicle repaired deep snow that may block immediately. underbody airflow or tail pipes). Never park the vehicle with the engine running in an enclosed . The exhaust smells or area such as a garage or a sounds strange or different. building that has no fresh air . The exhaust system leaks ventilation. due to corrosion or damage. . The vehicle exhaust system has been modified, damaged, or improperly repaired. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

160 Driving and Operating Automatic all the way into P (Park) as you { Warning maintain brake application. Then Transmission press the shift lever button and It is dangerous to get out of the move the shift lever into another vehicle if the shift lever is not fully gear. See Shifting out of Park 0 157. in P (Park) with the parking brake firmly set. The vehicle can roll. R: Use this gear to back up. Do not leave the vehicle when the Caution engine is running. If you have left the engine running, the vehicle Shifting to R (Reverse) while the can move suddenly. You or others vehicle is moving forward could could be injured. To be sure the damage the transmission. The vehicle will not move, even when repairs would not be covered by you are on fairly level ground, the vehicle warranty. Shift to always set the parking brake and R (Reverse) only after the vehicle move the shift lever to P (Park). is stopped. The selected gear is also shown in See Shifting Into Park 0 156. the instrument cluster. To rock the vehicle back and forth to P: This position locks the drive Make sure the shift lever is fully in get out of snow, ice, or sand without wheels. Use P (Park) when starting P (Park) before starting the engine. damaging the transmission, see If the engine because the vehicle The vehicle has an automatic the Vehicle Is Stuck 0 146. cannot move easily. transmission shift lock control N: In this position, the engine does system. The regular brake must be not connect with the wheels. To fully applied first and then the shift restart the engine when the vehicle lever button must be pressed before is already moving, use shifting from P (Park) when the N (Neutral) only. ignition is on. If you cannot shift out of P (Park), ease pressure on the shift lever, then push the shift lever Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 161 Automatic Transmission { Warning Caution Adaptation Feature : While the vehicle is being driven and gear Shifting into a drive gear while the A transmission hot message may shifting takes place, the engine is running at high speed is display if the automatic transmission will learn and adapt. dangerous. Unless your foot is transmission fluid is too hot. This increases durability and firmly on the brake pedal, the Driving under this condition can maintains the best shift quality of vehicle could move very rapidly. damage the vehicle. Stop and idle the life of the vehicle. You could lose control and hit the engine to cool the automatic During vehicle break-in (initial people or objects. Do not shift transmission fluid. This message driving), it is normal to experience into a drive gear while the engine clears when the transmission fluid some shift bumps. Shift quality will is running at high speed. has cooled sufficiently. improve with the normal gear shifting as the transmission learns D: This position is for normal and adapts. Caution driving. If more power is needed for Operating Modes passing, press the accelerator Shifting out of P (Park) or pedal down. The transmission may operate in a N (Neutral) with the engine lower gear than normal to improve M: This position allows shifting vehicle performance. The engine running at high speed may similar to a manual transmission. speed may be higher and there may damage the transmission. The 0 See Manual Mode 162. be an increase in noise during the repairs would not be covered by following conditions: the vehicle warranty. Be sure the Caution engine is not running at high . When climbing a grade speed when shifting the vehicle. If the vehicle does not shift gears, . When driving downhill the transmission could be . When driving in hot damaged. Have the vehicle temperatures or at high altitude serviced right away. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

162 Driving and Operating Manual Mode While driving in manual mode, The transmission will only allow you the transmission will remain in to shift into gears appropriate for the Driver Shift Control (DSC) the driver selected gear. When vehicle speed and engine coming to a stop in the manual revolutions per minute (rpm): position, the vehicle will . The transmission will not allow automatically shift into shifting to the next higher gear if 1 (First) gear. the vehicle speed or engine rpm 2. Press the + (plus) end of the is too low. button on the top of the shift . The transmission will not allow lever to upshift, or press the − shifting to the next lower gear if (minus) end of the button to the vehicle speed or engine rpm downshift. is too high. The instrument cluster will change from the currently displayed message to the letter “M,” for Manual position, and a number DSC allows you to shift an indicating the requested gear. automatic transmission similar to a While using the DSC feature, the manual transmission. To use the transmission will have firmer shifting DSC feature: and sportier performance. This can 1. Move the shift lever from be used for sport driving or when D (Drive) rearward to climbing hills to stay in gear longer M (Manual Mode). or to downshift for more power or engine braking. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 163 Drive Systems Brakes ABS does not change the time needed to get a foot on the brake pedal and does not always All-Wheel Drive Antilock Brake decrease stopping distance. If you If equipped, this feature transfers System (ABS) get too close to the vehicle ahead, there will not be enough time to engine power, as required, to all The Antilock Brake System (ABS) apply the brakes if that vehicle four wheels. It is fully automatic, and helps prevent a braking skid and suddenly slows or stops. Always adjusts itself as needed for road maintain steering while leave enough room ahead to stop, conditions. braking hard. even with ABS. When using a compact spare tire on ABS performs a system check when an All-Wheel Drive (AWD) vehicle, the vehicle is first driven. Using ABS the system automatically detects the A momentary motor or clicking noise Do not pump the brakes. Just hold compact spare and disables AWD to may be heard while this test is going the brake pedal down firmly. protect the system. A Driver on, and the brake pedal may move Hearing or feeling ABS operate is Information Center (DIC) message slightly. This is normal. normal. will display on the instrument cluster. See Vehicle Messages Braking in Emergencies 0 112. To restore AWD operation and prevent excessive wear on the ABS allows steering and braking at system, replace the compact spare the same time. In many with a full-size tire as soon as emergencies, steering can help possible. See Compact Spare Tire even more than braking. 0 244. If there is a problem with ABS, this AWD will be disabled and the warning light stays on. See Antilock message will display if there is Brake System (ABS) Warning Light excessive wheel spin. When the 0 105. system cools down, AWD will be restored. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

164 Driving and Operating Parking Brake To release the parking brake, hold pushed hard enough to activate the brake pedal down. Pull the ABS normally. Minor noise, brake parking brake lever up until you can pedal pulsation, and/or pedal press the release button. Hold the movement during this time may release button in as you move the occur. Continue to apply the brake brake lever all the way down. pedal as the driving situation dictates. Brake Assist disengages Caution when the brake pedal is released. Driving with the parking brake on Hill Start Assist (HSA) can overheat the brake system and cause premature wear or { Warning damage to brake system parts. Make sure that the parking brake Do not rely on the HSA feature. is fully released and the brake HSA does not replace the need to To set the parking brake, hold the warning light is off before driving. pay attention and drive safely. brake pedal down and pull up on the You may not hear or feel alerts or parking brake lever. If the ignition is on, the brake system warning light Brake Assist warnings provided by this system. will come on. See Brake System Failure to use proper care when Warning Light 0 105. Brake Assist detects rapid brake driving may result in injury, death, pedal applications due to or vehicle damage. See emergency braking situations and Defensive Driving 0 141. provides additional braking to activate the Antilock Brake System (ABS) if the brake pedal is not Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 165 When the vehicle is stopped on a Ride Control Systems vehicle wheel brakes to assist the grade, Hill Start Assist (HSA) driver in keeping the vehicle on the temporarily prevents the vehicle Traction Control/ intended path. from rolling in an unintended If cruise control is being used and direction during the transition from Electronic Stability traction control or StabiliTrak/ESC brake pedal release to accelerator Control begins to limit wheel spin, cruise pedal apply. The brakes release control will disengage. Cruise when the accelerator pedal is System Operation control may be turned back on when applied or automatically release The vehicle has a Traction Control road conditions allow. after a few seconds. The brakes System (TCS) and StabiliTrak/ may also release under other Both systems come on Electronic Stability Control (ESC), conditions. Do not rely on HSA to automatically when the vehicle is an electronic stability control hold the vehicle. started and begins to move. The system. These systems help limit systems may be heard or felt while HSA is available when the vehicle is wheel slip and assist the driver in they are operating or while facing uphill in a forward gear, maintaining control, especially on performing diagnostic checks. This or when facing downhill in slippery road conditions. is normal and does not mean there R (Reverse). The vehicle must TCS activates if it senses that any is a problem with the vehicle. come to a complete stop on a grade of the drive wheels are spinning or for HSA to activate. It is recommended to leave both beginning to lose traction. When this systems on for normal driving happens, TCS applies the brakes to conditions, but it may be necessary the spinning wheels and reduces to turn TCS off if the vehicle gets engine power to limit wheel spin. stuck in sand, mud, ice, or snow. StabiliTrak/ESC activates when the See If the Vehicle Is Stuck 0 146 vehicle senses a difference between and “Turning the Systems Off and the intended path and the direction On” later in this section. the vehicle is actually traveling. StabiliTrak/ESC selectively applies braking pressure to any one of the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

166 Driving and Operating 2. Turn the engine off and wait 15 seconds. Caution 3. Start the engine. Do not repeatedly brake or Drive the vehicle. If d comes on and accelerate heavily when TCS is stays on, the vehicle may need off. The vehicle driveline could be damaged. The indicator light for both systems more time to diagnose the problem. is in the instrument cluster. This If the condition persists, see your light will: dealer. To turn off only TCS, press and . Flash when TCS is limiting Turning the Systems Off release g. The Traction Off light i wheel spin. and On displays in the instrument cluster. The appropriate message may . Flash when StabiliTrak/ESC is display in the DIC. activated. To turn TCS on again, press and . Turn on and stay on when either release g. The Traction Off light i system is not working. displayed in the instrument cluster If either system fails to turn on or to will turn off. activate, a message displays in the Driver Information Center (DIC), and If TCS is limiting wheel spin when g is pressed, the system will not turn d comes on and stays on to off until the wheels stop spinning. indicate that the system is inactive and is not assisting the driver in maintaining control. The vehicle is safe to drive, but driving should be adjusted accordingly. If d comes on and stays on: 1. Stop the vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 167 To turn off both TCS and StabiliTrak/ Cruise Control disengage. See Traction Control/ ESC, press and hold g until the Electronic Stability Control 0 165. Traction Off light i and StabiliTrak/ The cruise control lets the vehicle If a collision alert occurs when maintain a speed of about 40 km/h cruise control is activated, cruise ESC Off light g come on and stay (25 mph) or more without keeping control is disengaged. See Forward on in the instrument cluster. The your foot on the accelerator. Cruise Collision Alert (FCA) System 0 174. appropriate message may display in control does not work at speeds When road conditions allow you to the DIC. below 40 km/h (25 mph). safely use it again, cruise control To turn TCS and StabiliTrak/ESC on can be turned back on. again, press and release g. The { Warning If the brakes are applied, cruise Traction Off light i and StabiliTrak/ control disengages. Cruise control can be dangerous ESC Off light in the instrument g where you cannot drive safely at cluster turn off. a steady speed. Do not use Adding accessories can affect the cruise control on winding roads or vehicle performance. See in heavy traffic. Accessories and Modifications 0 188. Cruise control can be dangerous on slippery roads. On such roads, fast changes in tire traction can cause excessive wheel slip, and you could lose control. Do not use cruise control on slippery roads.

The vehicle has a Traction Control System (TCS) or StabiliTrak/ o : Press to turn the cruise control Electronic Stability Control (ESC) system on or off. A white indicator system that begins to limit wheel comes in the instrument cluster spin while using cruise control and when cruise is turned on. the cruise control will automatically Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

168 Driving and Operating RES/+ : If there is a set speed in 4. Remove your foot from the . To increase vehicle speed in memory, move the thumbwheel up accelerator. small increments, move the briefly to resume to that speed or The cruise control indicator on the thumbwheel up toward RES/+ hold upward to accelerate. If cruise instrument cluster turns green after briefly. For each press, the control is already active, use to cruise control has been set to the vehicle goes about 1 km/h increase vehicle speed. desired speed. See Instrument (1 mph) faster. SET/− : Move the thumbwheel down Cluster 0 95. The speedometer reading can be briefly to set the speed and activate displayed in either English or metric cruise control. If cruise control is Resuming a Set Speed units. See Driver Information Center already active, use to decrease If the cruise control is set at a (DIC) 0 110. The increment value speed. desired speed and then the used depends on the units displayed. n : Press to disengage cruise brakes are applied or n is pressed, control without erasing the set the cruise control is disengaged Reducing Speed While Using speed from memory. without erasing the set speed from Cruise Control memory. Once the vehicle speed is Setting Cruise Control about 40 km/h (25 mph) or greater, If the cruise control system is move the thumbwheel up toward already activated: If o is on when not in use, SET/− RES/+ briefly. The vehicle returns to . Move the thumbwheel toward or RES/+ could get bumped and go the previously set speed. into cruise when not desired. Keep SET/− and hold until the desired Increasing Speed While Using lower speed is reached, then o off when cruise control is not release it. being used. Cruise Control . To decrease the vehicle speed in To set a speed: If the cruise control system is already activated: small increments, move the 1. Press o to turn cruise thumbwheel toward SET/− control on. . Move the thumbwheel up toward briefly. For each press, the RES/+ and hold it until the vehicle goes about 1 km/h 2. Get up to the speed desired. desired speed is reached, then (1 mph) slower. 3. Move the thumbwheel down release it. toward SET/− and release it. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 169 The speedometer reading can be shift to a lower gear to keep your Driver Assistance displayed in either English or metric speed down. If the brake pedal is units. See Driver Information Center applied, cruise control will Systems (DIC) 0 110. The increment value disengage. This vehicle may have features that used depends on the units work together to help avoid crashes displayed. Ending Cruise Control or reduce crash damage while There are four ways to end cruise driving, backing, and parking. Read Passing Another Vehicle While control: Using Cruise Control this entire section before using . To disengage cruise control, these systems. Use the accelerator pedal to step lightly on the brake pedal. increase the vehicle speed. When you take your foot off the pedal, the . Press n. { Warning vehicle slows down to the previous . Shift the transmission to set cruise control speed. While Do not rely on the Driver N (Neutral). pressing the accelerator pedal or Assistance Systems. These shortly following the release to . To turn off cruise control, systems do not replace the need override cruise control, briefly press o. for paying attention and driving moving the thumbwheel toward safely. You may not hear or see SET/− will result in cruise set to the Erasing Speed Memory alerts or warnings provided by current vehicle speed. The cruise control set speed these systems. Failure to use proper care when driving may Using Cruise Control on Hills is erased from memory if o is pressed or if the vehicle is result in injury, death, or vehicle How well cruise control works on turned off. damage. See Defensive Driving hills depends on the vehicle speed, 0 141. load, and the steepness of the hills. When going up steep hills, you (Continued) might have to step on the accelerator pedal to maintain the vehicle speed. When going downhill, you might have to brake or Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

170 Driving and Operating

Warning (Continued) Warning (Continued) . Work if the area surrounding Under many conditions, these the detection sensor is systems will not: damaged or not properly . Detect children, repaired. pedestrians, bicyclists, Complete attention is always or animals. required while driving, and you . Detect vehicles or objects should be ready to take action outside the area monitored and apply the brakes and/or steer by the system. the vehicle to avoid crashes. . Work at all driving speeds. . Warn you or provide you Audible Alert with enough time to avoid a Some driver assistance features crash. alert the driver of obstacles by . Work under poor visibility or beeping. To change the volume of bad weather conditions. the warning chime, see “Comfort and Convenience” under Vehicle . Work if the detection sensor Personalization 0 113. is not cleaned or is covered by ice, snow, mud, or dirt. Cleaning . Work if the detection sensor Depending on vehicle options, keep is covered up, such as with these areas of the vehicle clean to ensure the best driver assistance a sticker, magnet, or metal . Front and rear bumpers and the plate. feature performance. Driver Information Center (DIC) messages area below the bumpers (Continued) may display when the systems are . Front grille and headlamps unavailable or blocked. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 171 . Front camera lens in the front enable or disable the guidance grille or near the front emblem Warning (Continued) lines, or see Vehicle Personalization 0 113. . Front side and rear side panels Shown distances may be different . Outside of the windshield in front from actual distances. Do not The RVC system may have a of the rearview mirrors drive or park the vehicle using feature that lets you view Park only these camera(s). Always Assist symbols on the infotainment . Side camera lens on the bottom check behind and around the screen while using the RVC. The of the outside mirrors Rear Park Assist (RPA) system vehicle before driving. Failure to . Rear side corner bumpers must not be disabled to use the use proper care may result in caution symbols. The error message . Rear Vision Camera above the injury, death, or vehicle damage. Rear Park Assist Symbols license plate Unavailable may display if RPA has An image appears on the been disabled and the symbols Rear Vision infotainment display when the have been turned on. See Park Camera (RVC) vehicle is shifted into R (Reverse). Assist 0 173. The previous screen displays when Rear Cross Traffic Alert (RCTA) The RVC can assist when backing the vehicle is shifted out of up by displaying a view of the area R (Reverse) after a short delay. To On vehicles with the RCTA, a behind the vehicle. return to the previous screen warning triangle with a left or right sooner, press any button on the pointing arrow may appear on the { Warning infotainment display, shift into infotainment display to warn of P (Park), or reach a vehicle speed traffic coming from the left or the The camera(s) do not display of approximately 12 km/h (8 mph). right. Three beeps will sound from children, pedestrians, bicyclists, the speaker on that side. This crossing traffic, animals, or any Symbols and Guidelines system detects objects coming from other object outside of the The RVC may have a guideline up to 20 m (65 ft) from the left or cameras’ field of view, below the overlay that can help you align the right side behind the vehicle. The bumper, or under the vehicle. vehicle when backing into a parking RCTA system will not work properly (Continued) spot. Select the guidance lines button on the camera screen to Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

172 Driving and Operating if ice, snow, mud, or anything else The following illustrations show the 1. View Displayed by the builds up on the rear bumper field of view that the camera Camera sensors. provides. 2. Corner of the Rear Bumper Rear Vision Camera Location When the System Does Not Seem To Work Properly The RVC may not work properly or display a clear image if: . It is dark. . The sun or the beam of headlamps is shining directly into the camera lens. . Ice, snow, mud, or anything else builds up on the camera lens. Clean the lens, rinse it with 1. View Displayed by the water, and wipe it with a soft Camera cloth. The camera is above the license plate. . The back of the vehicle is in a crash. The position and The area displayed by the camera is mounting angle of the camera limited. can change or the camera can It does not display objects that are be affected. Be sure to have the close to either corner or under the camera and its position and bumper and can vary depending on mounting angle checked at your vehicle orientation or road dealer. conditions. Displayed images may . There are extreme temperature be closer or farther than they changes. appear. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 173 Park Assist When an object is first detected in Warning (Continued) the rear, one beep will be heard If equipped, the Front and Rear from the rear. When an object is Park Assist (FRPA) system assists area around the vehicle and very close (<0.6 m (2 ft) in the you with parking and avoiding check all mirrors before moving vehicle rear or <0.3 m (1 ft) in the objects. FRPA operates at speeds forward or backing. vehicle front), five beeps will sound less than 8 km/h (5 mph). The from the front or rear depending on sensors on the front and rear How the System Works object location. Beeps for FPA are bumper detect objects up to 1.2 m higher pitched than for RPA. (4 ft) in front of the vehicle, 2.5 m When the vehicle is shifted into (8 ft) behind the vehicle, and at least R (Reverse) the front and rear Objects Detected by Both the 25 cm (10 in) off the ground and sensors are automatically turned on. Front and Rear Sensors below liftgate level. This detection After the vehicle is shifted out of In general, if objects are detected at distance may be less during warmer R (Reverse), the rear sensors are the same time near both the front or humid weather. turned off and the front sensors stay and rear bumpers while backing up, on until the vehicle is above a the beeps only sound to indicate { Warning speed of 8 km/h (5 mph). For the that objects are close to the rear front Park Assist system to be active bumper. The Park Assist system does not again without shifting into However, if an object comes within detect children, pedestrians, R (Reverse), X must be pressed. 0.3 m (1 ft) of the front bumper while bicyclists, animals, or objects See “Turning the System On and the vehicle is backing up and at the located below the bumper or that Off” later in this section. same time there is another object are too close or too far from the When the vehicle is in N (Neutral), further than 0.3 m (1 ft) from the rear vehicle. It is not available at the system may be active. If the bumper, then higher-pitched beeps speeds greater than 8 km/h vehicle is in a car wash, the sensors only sound to indicate the front (5 mph). To prevent injury, death, may detect objects in the car wash. object. or vehicle damage, even with See “Turning the System On and Park Assist, always check the Off” later in this section to turn the (Continued) system off. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

174 Driving and Operating Turning the System On and Off . The sensors are not clean. Keep . Other conditions, such as the vehicle's bumpers free of vibrations from a jackhammer or The FRPA system can be turned on mud, dirt, snow, ice, and slush. the compression of air brakes on and off by pressing X on the For cleaning instructions, see a very large truck, are affecting center stack. Exterior Care 0 252. system performance. The indicator light in the button . The Park Assist sensors are comes on when the system is covered by frost or ice. Frost or Forward Collision Alert turned on. ice can form around and behind (FCA) System the sensors and may not always When the system is off, the indicator If equipped, the FCA system may light in the button is off or PARK be seen; this can occur after washing the vehicle in cold help to avoid or reduce the harm ASSIST OFF briefly displays on the caused by front-end crashes. When Driver Information Center (DIC). weather. The message may not clear until the frost or ice has approaching a vehicle ahead too FRPA defaults to the on setting melted. quickly, FCA provides a red flashing each time the vehicle is started. alert on the windshield and rapidly . An object was hanging out of the beeps. When the System Does Not liftgate during the last drive Seem to Work Properly cycle. Once the object is FCA detects vehicles within a distance of approximately 60 m If the FRPA system does not removed, FRPA will return to normal operation. (197 ft) and operates at speeds activate due to a temporary above 40 km/h (25 mph). condition, a message may display . An object or cover is attached to on the DIC. This can occur under the front of the vehicle. the following conditions: { Warning . The bumper is damaged. Take . The driver has disabled the the vehicle to your dealer to FCA is a warning system and system. repair the system. does not apply the brakes. When approaching a slower-moving or stopped vehicle ahead too rapidly, or when following a vehicle too (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 175 FCA warnings will not occur unless Warning (Continued) the FCA system detects a vehicle Warning (Continued) ahead. When a vehicle is detected, closely, FCA may not provide a the vehicle ahead indicator will proper condition. Keep the warning with enough time to help display green. Vehicles may not be windshield, headlamps, and FCA avoid a crash. It also may not detected on curves, highway exit sensors clean and in good repair. provide any warning at all. FCA ramps, or hills, due to poor visibility; does not warn of pedestrians, or if a vehicle ahead is partially Collision Alert animals, signs, guardrails, blocked by pedestrians or other bridges, construction barrels, objects. FCA will not detect another or other objects. Be ready to take vehicle ahead until it is completely action and apply the brakes. See in the driving lane. Defensive Driving 0 141. { Warning FCA can be disabled with either the FCA does not provide a warning FCA steering wheel control or, When your vehicle approaches to help avoid a crash, unless it if equipped, through vehicle another detected vehicle too rapidly, detects a vehicle. FCA may not personalization. See “Collision/ the FCA display will flash on the detect a vehicle ahead if the FCA Detection Systems” under Vehicle windshield. Also, eight rapid Personalization 0 113. sensor is blocked by dirt, snow, high-pitched beeps will sound from or ice, or if the windshield is the front. When this Collision Alert Detecting the Vehicle Ahead damaged. It may also not detect a occurs, the brake system may vehicle on winding or hilly roads, prepare for driver braking to occur or in conditions that can limit more rapidly which can cause a visibility such as fog, rain, brief, mild deceleration. Continue to or snow, or if the headlamps or apply the brake pedal as needed. windshield are not cleaned or in Cruise control may be disengaged (Continued) when the Collision Alert occurs. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

176 Driving and Operating Selecting the Alert Timing of selectable alert timings may not occur with moving vehicles in the be appropriate for all drivers and side blind zone (or spot) areas. The driving conditions. SBZA warning display will light up in the corresponding outside side Unnecessary Alerts mirror and will flash if the turn signal FCA may provide unnecessary is on. alerts to turning vehicles, vehicles in other lanes, objects that are not { Warning vehicles, or shadows. These alerts are normal operation and the SBZA does not alert the driver to vehicle does not need service. vehicles rapidly approaching Cleaning the System outside of the side blind zones, pedestrians, bicyclists, If the FCA system does not seem to or animals. It may not provide operate properly, this may correct The Collision Alert control is on the alerts when changing lanes under the issue: all driving conditions. Failure to steering wheel. Press [ to set the use proper care when changing FCA timing to far, medium, or near, . Clean the outside of the or on some vehicles, Off. The first windshield in front of the lanes may result in injury, death, button press shows the current rearview mirror. or vehicle damage. Before setting on the DIC. Additional button . Clean the entire front of the making a lane change, always presses will change this setting. The vehicle. check mirrors, glance over your chosen setting will remain until it is shoulder, and use the turn . Clean the headlamps. changed. The timing of alerts will signals. vary based on vehicle speed. The faster the vehicle speed, the farther Side Blind Zone away the alert will occur. Consider Alert (SBZA) traffic and weather conditions when If equipped, the SBZA system is a selecting the alert timing. The range lane-changing aid that assists drivers with avoiding crashes that Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 177 SBZA Detection Zones unsafe to change lanes. Before If SBZA is disabled by the driver, making a lane change, check the the SBZA mirror displays will not SBZA display, check mirrors, glance light up. over your shoulder, and use the turn signals. When the System Does Not Seem to Work Properly SBZA displays may not come on when passing a vehicle quickly or for a stopped vehicle. SBZA may alert to objects attached to the vehicle, such as a bicycle, or object Left Side Mirror Right Side Mirror extending out to either side of the Display Display vehicle. This is normal system operation; the vehicle does not need The SBZA sensor covers a zone of When the vehicle is started, both service. outside mirror SBZA displays will approximately one lane over from SBZA may not always alert the both sides of the vehicle, or 3.5 m briefly come on to indicate the system is operating. When the driver to vehicles in the side blind (11 ft). The height of the zone is zone, especially in wet conditions. approximately between 0.5 m (1.5 ft) vehicle is in a forward gear, the left- or right-side mirror display will light The system does not need to be and 2 m (6 ft) off the ground. This serviced. The system may light up zone starts at approximately the up if a moving vehicle is detected in that blind zone. If the turn signal is due to guardrails, signs, trees, middle of the vehicle and goes back shrubs, and other non-moving 5 m (16 ft). activated in the same direction of a detected vehicle, this display will objects. This is normal system How the System Works flash as an extra warning not to operation; the vehicle does not need change lanes. service. The SBZA symbol lights up in the SBZA may not operate when the side mirrors when the system SBZA can be disabled through SBZA sensors in the left or right detects a moving vehicle in the next vehicle personalization. See corners of the rear bumper are lane over that is in the side blind “Collision/Detection Systems” under covered with mud, dirt, snow, ice, zone. This indicates it may be Vehicle Personalization 0 113. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

178 Driving and Operating or slush, or in heavy rainstorms. For sensor to detect the lane markings cleaning instructions, see "Washing at speeds of 56 km/h (35 mph) or Warning (Continued) the Vehicle" under Exterior Care greater. It may provide an alert if the 0 252. If the DIC still displays the vehicle is crossing a lane without . Detect road edges. system unavailable message after using a turn signal in that direction. . Detect lanes on winding or cleaning both sides of the vehicle LDW light will not alert if the turn hilly roads. toward the rear corners of the signal is active in the direction of If LDW only detects lane vehicle, see your dealer. lane departure, or if LDW detects markings on one side of the road, If the SBZA displays do not light up that you are accelerating, braking or actively steering. it will only warn you when when vehicles are in the blind zone departing the lane on the side and the system is clean, the system where it has detected a lane may need service. Take the vehicle { Warning marking. Always keep your to your dealer. The LDW system does not steer attention on the road and When SBZA is disabled for any the vehicle. The LDW system maintain proper vehicle position reason other than the driver turning may not: within the lane, or vehicle it off, the Side Blind Zone Alert On damage, injury, or death could option will not be available on the . Provide enough time to occur. Always keep the personalization menu. avoid a crash. windshield, headlamps, and Radio Frequency Information . Detect lane markings under camera sensors clean and in poor weather or visibility good repair. Do not use LDW in See Radio Frequency Statement conditions. This can occur if bad weather conditions. 0 289. the windshield or headlamps are blocked by Lane Departure dirt, snow, or ice; if they are How the System Works Warning (LDW) not in proper condition; or if LDW utilizes camera sensor the sun shines directly into installed on the windshield ahead of If equipped, LDW may help avoid the camera. the rearview mirror to detect lane crashes due to unintentional lane (Continued) markings. departures. LDW uses a camera Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 179 To turn LDW on and off, press @ on When the System Does Not Fuel the instrument panel to the left of Seem To Work Properly the steering wheel. The control The system may not detect lanes as Top Tier Fuel indicator will light when LDW is on. well when there are: @ GM recommends the use of TOP When LDW is on, is green if LDW . Close vehicles ahead. TIER Detergent Gasoline to keep is available to warn of a lane the engine clean, reduce engine departure. If the vehicle crosses a . Sudden lighting changes, such as when driving through tunnels. deposits, and maintain optimal detected lane marking without using vehicle performance. Look for the the turn signal in that direction,@ . Banked roads. TOP TIER Logo or see changes to amber and flashes. If the LDW system is not functioning www.toptiergas.com for a list of TOP Additionally, there will be three properly when lane markings are TIER Detergent Gasoline marketers beeps on the right or left, depending clearly visible, cleaning the and applicable countries. on the lane departure direction. windshield may help. LDW will not alert if the turn signal is active in the direction of lane LDW alerts may occur due to tar departure, or if LDW detects that marks, shadows, cracks in the road, you are accelerating, braking or temporary or construction lane actively steering. markings, or other road imperfections. This is normal system operation; the vehicle does not need service. Turn LDW off if these conditions continue. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

180 Driving and Operating Recommended Fuel Prohibited Fuels Caution (Continued) Caution . Fuel with a posted octane rating of less than the Do not use fuels with any of the recommended fuel. Using following conditions; doing so this fuel will lower fuel may damage the vehicle and void economy and performance, its warranty: and may decrease the life of the emissions catalyst. Use regular unleaded gasoline . For vehicles that are not meeting ASTM specification D4814 FlexFuel, fuel labeled with a posted octane rating of 87 — greater than 15% ethanol by Fuels in Foreign (R+M)/2 — or higher. Do not use volume, such as mid-level gasoline with a posted octane rating ethanol blends (16–50% Countries of less than 87, as this may cause ethanol), E85, or FlexFuel. The U.S., Canada, and Mexico post engine knock and will lower fuel fuel octane ratings in anti-knock economy. . Fuel with any amount of methanol, methylal, index (AKI). For fuel not to use in a Do not use any fuel labeled E85 or ferrocene, and aniline. foreign country, see Prohibited 0 FlexFuel. Do not use gasoline with These fuels can corrode Fuels 180. ethanol levels greater than 15% by metal fuel system parts or volume. damage plastic and rubber Fuel Additives parts. TOP TIER Detergent Gasoline is . Fuel containing metals such highly recommended for use with as methylcyclopentadienyl your vehicle. If your country does manganese tricarbonyl not have TOP TIER Detergent (MMT), which can damage Gasoline, add ACDelco Fuel the emissions control System Treatment Plus−Gasoline to system and spark plugs. the vehicle’s gasoline fuel tank at (Continued) every oil change or 15 000 km Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 181 (9,000 mi), whichever occurs first. TOP TIER Detergent Gasoline and Warning (Continued) ACDelco Fuel System Treatment Plus−Gasoline will help keep your . Keep sparks, flames, and smoking materials away vehicle’s engine fuel deposit free and performing optimally. from fuel. . Do not leave the fuel pump Filling the Tank (Capless unattended. Fuel Fill) . Avoid using electronic devices while refueling. An arrow on the fuel gauge indicates which side of the vehicle . Do not re-enter the vehicle the fuel door is on. See Fuel Gauge while pumping fuel. 0 97. To open the fuel door, push and . Keep children away from release the rearward center edge of the fuel pump and never let the door. { Warning children pump fuel. The capless refueling system does Fuel vapors and fuel fires burn . Before touching the fill not have a fuel cap. Fully insert and nozzle, touch a metallic violently and can cause injury or latch the fill nozzle, begin fueling. object to discharge static death. electricity from your body. { Warning Follow these guidelines to help . Fuel can spray out if the fill avoid injuries to you and others: nozzle is inserted too Overfilling the fuel tank by more . Read and follow all the quickly. This spray can than three clicks of a standard fill instructions on the fuel happen if the tank is nearly nozzle may cause: pump island. full, and is more likely in hot weather. Insert the fill nozzle . Vehicle performance issues, . Turn off the engine when slowly and wait for any hiss including engine stalling and refueling. noise to stop before damage to the fuel system. (Continued) beginning to flow fuel. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

182 Driving and Operating Filling the Tank with a Portable 3. Remove and clean the funnel Warning (Continued) Fuel Container adapter and return it to the storage location. . Fuel spills. If the vehicle runs out of fuel and must be filled from a portable fuel . Under certain conditions, container: Filling the Tank (Capped fuel fires. Fuel Fill) An arrow on the fuel gauge Be careful not to spill fuel. Wait indicates which side of the vehicle five seconds after you have finished the fuel door is on. See Fuel Gauge pumping before removing the fill 0 97. nozzle. Clean fuel from painted surfaces as soon as possible. See 0 Exterior Care 252. Push the fuel 1. Locate the capless funnel { Warning door closed until it latches. adapter. Fuel vapors and fuel fires burn 2. Insert and latch the funnel into violently and can cause injury or { Warning the capless fuel system. death. If a fire starts while you are Follow these guidelines to help refueling, do not remove the fill { Warning avoid injuries to you and others: nozzle. Shut off the flow of fuel by . Read and follow all the shutting off the pump or by Attempting to refuel from a portable fuel container without instructions on the fuel notifying the station attendant. pump island. Leave the area immediately. using the funnel adapter may cause fuel spillage and damage . Turn off the engine when the capless fuel system. This refueling. could cause a fire. You or others (Continued) could be badly burned and the vehicle could be damaged. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 183

Warning (Continued) Warning (Continued) . Keep sparks, flames, and . Vehicle performance issues, smoking materials away including engine stalling and from fuel. damage to the fuel system. . Do not leave the fuel pump . Fuel spills. unattended. . Under certain conditions, . Avoid using electronic fuel fires. devices while refueling. . Do not re-enter the vehicle Be careful not to spill fuel. Wait while pumping fuel. five seconds after you have finished To open the fuel door, push and . Keep children away from pumping before removing the fill release the rearward center edge of nozzle. Clean fuel from painted the fuel pump and never let the door. children pump fuel. surfaces as soon as possible. See Turn the fuel cap counterclockwise Exterior Care 0 252. Reinstall the . Before touching the fill to remove. When refueling, hang the cap by turning it clockwise until it nozzle, touch a metallic fuel cap from the hook on the fuel clicks. Push the fuel door closed object to discharge static door. Fully insert and latch the fill until it latches. electricity from your body. nozzle, then begin fueling. . Fuel can spray out if the fuel { Warning cap is opened too quickly. This spray can happen if the { Warning If a fire starts while you are tank is nearly full, and is Overfilling the fuel tank by more refueling, do not remove the fill more likely in hot weather. than three clicks of a standard fill nozzle. Shut off the flow of fuel by Open the fuel cap slowly nozzle may cause: shutting off the pump or by and wait for any hiss noise (Continued) notifying the station attendant. to stop, then unscrew the Leave the area immediately. cap all the way. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

184 Driving and Operating

Caution Warning (Continued) Trailer Towing If a new fuel cap is needed, get badly burned and the vehicle General Towing the right type of cap from your could be damaged. To help avoid Information dealer. The wrong type of fuel cap injury to you and others: may not fit properly, may turn on . Dispense fuel only into { Warning the malfunction indicator lamp, approved containers. and could damage the fuel . Do not fill a container while Never tow a trailer with your system and emissions system. vehicle. It was not designed or See Malfunction Indicator Lamp it is inside a vehicle, in a vehicle's trunk, in a pickup intended to tow a trailer. (Check Engine Light - Capless) 0 bed, or on any surface other 101 or than the ground. Malfunction Indicator Lamp (Check Engine Light - Capped) . Bring the fill nozzle in 0 103. contact with the inside of the fill opening before operating the nozzle. Filling a Portable Fuel Maintain contact until filling Container is complete. . Keep sparks, flames, and smoking materials away { Warning from fuel. Never fill a portable fuel container . Do not use electronic while it is in the vehicle. Static devices while pumping fuel. electricity discharge from the container can ignite the fuel vapor. You or others could be (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Driving and Operating 185

Conversions and Caution Add-Ons Some electrical equipment can Add-On Electrical damage the vehicle or cause components to not work and Equipment would not be covered by the vehicle warranty. Always check { Warning with your dealer before adding electrical equipment. The Data Link Connector (DLC) is used for vehicle service and Emission Inspection/Maintenance Add-on equipment can drain the vehicle's 12-volt battery, even if the testing. See Malfunction Indicator vehicle is not operating. Lamp (Check Engine Light - Capless) 0 101 or The vehicle has an airbag system. Malfunction Indicator Lamp Before attempting to add anything (Check Engine Light - Capped) electrical to the vehicle, see 0 103. A device connected to the Servicing the Airbag-Equipped Vehicle 0 60 and DLC — such as an aftermarket fleet or driver-behavior tracking Adding Equipment to the Airbag-Equipped Vehicle 0 61. device — may interfere with vehicle systems. This could affect vehicle operation and cause a crash. Such devices may also access information stored in the vehicle’s systems. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

186 Vehicle Care Starter Switch Check ...... 204 Rear Compartment Fuse Vehicle Care Automatic Transmission Shift Block ...... 219 Lock Control Function Check ...... 205 Wheels and Tires General Information Park Brake and P (Park) Tires ...... 220 General Information ...... 187 Mechanism Check ...... 205 All-Season Tires ...... 221 California Proposition Wiper Blade Replacement . . . . 206 Winter Tires ...... 221 65 Warning ...... 187 Windshield Replacement . . . . . 207 Tire Sidewall Labeling ...... 222 California Perchlorate Gas Strut(s) ...... 207 Tire Designations ...... 224 Materials Requirements . . . . . 188 Tire Terminology and Accessories and Headlamp Aiming Definitions ...... 224 Modifications ...... 188 Front Headlamp Aiming ...... 208 Tire Pressure ...... 227 Tire Pressure Monitor Vehicle Checks Bulb Replacement System ...... 228 Doing Your Own Bulb Replacement ...... 209 Tire Pressure Monitor Service Work ...... 188 Halogen Bulbs ...... 209 Operation ...... 229 Hood ...... 189 LED Lighting ...... 209 Tire Inspection ...... 232 Engine Compartment Headlamps, Front Turn Signal Tire Rotation ...... 232 Overview ...... 191 and Parking Lamps ...... 209 When It Is Time for New Engine Oil ...... 192 Taillamps, Turn Signal, Tires ...... 233 Engine Oil Life System ...... 194 Sidemarker, Stoplamps, and Buying New Tires ...... 234 Automatic Transmission Back-Up Lamps ...... 210 Different Size Tires and Fluid ...... 195 License Plate Lamp ...... 212 Wheels ...... 236 Engine Air Cleaner/Filter ...... 196 Electrical System Uniform Tire Quality Cooling System ...... 197 Grading ...... 236 Engine Overheating ...... 200 Electrical System Overload . . . 212 Fuses and Circuit Breakers . . . 213 Wheel Alignment and Tire Washer Fluid ...... 201 Balance ...... 238 Brakes ...... 202 Engine Compartment Fuse Block ...... 213 Wheel Replacement ...... 238 Brake Fluid ...... 203 Tire Chains ...... 239 Battery - North America ...... 204 Instrument Panel Fuse Block ...... 217 If a Tire Goes Flat ...... 239 All-Wheel Drive ...... 204 Tire Changing ...... 240 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 187 Compact Spare Tire ...... 244 General Information California Proposition Jump Starting For service and parts needs, visit 65 Warning Jump Starting - North your dealer. You will receive America ...... 245 genuine GM parts and GM-trained { Warning and supported service people. Towing the Vehicle Most motor vehicles, including Towing the Vehicle ...... 248 Genuine GM parts have one of this one, as well as many of its Recreational Vehicle these marks: service parts and fluids, contain Towing ...... 249 and/or emit chemicals known to Appearance Care the State of California to cause Exterior Care ...... 252 cancer and birth defects or other Interior Care ...... 256 reproductive harm. Engine Floor Mats ...... 259 exhaust, many parts and systems, many fluids, and some component wear by-products contain and/or emit these chemicals. For more information go to www.P65Warnings.ca.gov/ passenger-vehicle.

See Battery - North America 0 204 and Jump Starting - North America 0 245 and the back cover. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

188 Vehicle Care California Perchlorate Damage to suspension components Vehicle Checks caused by modifying vehicle height Materials Requirements outside of factory settings will not be Certain types of automotive covered by the vehicle warranty. Doing Your Own applications, such as airbag Damage to vehicle components Service Work initiators, seat belt pretensioners, resulting from modifications or the and lithium batteries contained in installation or use of non-GM { Warning electronic keys, may contain certified parts, including control perchlorate materials. Perchlorate module or software modifications, is It can be dangerous to work on Material – special handling may not covered under the terms of the your vehicle if you do not have apply. See www.dtsc.ca.gov/ vehicle warranty and may affect the proper knowledge, service hazardouswaste/perchlorate. remaining warranty coverage for manual, tools, or parts. Always affected parts. follow owner s manual procedures Accessories and ’ GM Accessories are designed to and consult the service manual Modifications complement and function with other for your vehicle before doing any Adding non-dealer accessories or systems on the vehicle. See your service work. making modifications to the vehicle dealer to accessorize the vehicle can affect vehicle performance and using genuine GM Accessories If doing some of your own service safety, including such things as installed by a dealer technician. work, use the proper service airbags, braking, stability, ride and Also, see Adding Equipment to the manual. It tells you much more handling, emissions systems, Airbag-Equipped Vehicle 0 61. about how to service the vehicle aerodynamics, durability, and than this manual can. To order the electronic systems like antilock proper service manual, see brakes, traction control, and stability Publication Ordering Information control. These accessories or 0 288. modifications could even cause This vehicle has an airbag system. malfunction or damage not covered Before attempting to do your own by the vehicle warranty. service work, see Servicing the Airbag-Equipped Vehicle 0 60. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 189 If equipped with remote vehicle start, open the hood before { Warning performing any service work to prevent remote starting the vehicle Components under the hood can accidentally. See Remote Vehicle get hot from running the engine. Start 0 15. To help avoid the risk of burning unprotected skin, never touch Keep a record with all parts receipts these components until they have and list the mileage and the date of cooled, and always use a glove or any service work performed. See Maintenance Records 0 274. towel to avoid direct skin contact.

Caution Clear any snow from the hood before opening. 2. Go to the front of the vehicle Even small amounts of To open the hood: and locate the secondary contamination can cause damage release lever under the front to vehicle systems. Do not allow 1. Pull the hood release lever with center of the hood. Push the contaminants to contact the fluids, the i symbol. It is on the secondary hood release lever reservoir caps, or dipsticks. lower left side of the instrument to the right to release. panel. Hood

{ Warning Turn the vehicle off before opening the hood. If the engine is running with the hood open, you or others could be injured. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

190 Vehicle Care To close the hood: 1. Before closing the hood, be { Warning sure all filler caps are on Do not drive the vehicle if the properly, and all tools are hood is not latched completely. removed. The hood could open fully, block 2. Lift the hood and remove the your vision, and cause a crash. hood prop rod from the You or others could be injured. underside of the hood. Return Always close the hood completely the prop rod to its retainer. The before driving. prop rod must click into place when returning it to the retainer to prevent hood damage. 3. Lift the hood and release the hood prop rod from its retainer, 3. Lower the hood 20 cm (8 in) in the front of the engine above the vehicle and release compartment. Securely insert it. Check to make sure the the rod end into the slot hood is latched completely. marked with an arrow, on the Repeat this process with underside of the hood. additional force if necessary. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 191 Engine Compartment Overview Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

192 Vehicle Care 1. Engine Air Cleaner/Filter 0 196. Engine Oil dipstick handle is a loop. See Engine Compartment Overview 2. Engine Oil Dipstick. See To ensure proper engine 0 0 191 for the location. Engine Oil 192. performance and long life, careful 3. Engine Cooling Fan (Out of attention must be paid to engine oil. View). See Cooling System Following these simple, but { Warning 0 197. important steps will help protect The engine oil dipstick handle your investment: 4. Engine Oil Fill Cap. See may be hot; it could burn you. Engine Oil 0 192. . Use engine oil approved to the Use a towel or glove to touch the proper specification and of the dipstick handle. 5. Engine Coolant Surge Tank proper viscosity grade. See and Pressure Cap. See 0 “Selecting the Right Engine Oil” Cooling System 197. in this section. If a low oil Driver Information Center 6. Brake Fluid Reservoir. See (DIC) message displays, check the 0 . Check the engine oil level oil level. Brakes 202. regularly and maintain the 7. Auxiliary Fuse Block. See proper oil level. See “Checking Follow these guidelines: Engine Compartment Fuse Engine Oil” and “When to Add . To get an accurate reading, park Block 0 213. Engine Oil” in this section. the vehicle on level ground. 8. Battery - North America 0 204. . Change the engine oil at the Check the engine oil level after the engine has been off for at 9. Windshield Washer Fluid appropriate time. See Engine Oil Life System 0 194. least two hours. Checking the Reservoir. See Washer Fluid engine oil level on steep grades 0 201. . Always dispose of engine oil or too soon after engine shutoff 10. Engine Compartment Fuse properly. See “What to Do with can result in incorrect readings. Block 0 213. Used Oil” in this section. Accuracy improves when Checking Engine Oil checking a cold engine prior to starting. Remove the dipstick Check the engine oil level regularly, and check the level. every 650 km (400 mi), especially prior to a long trip. The engine oil Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 193 . If unable to wait two hours, the Selecting the Right Engine Oil engine must be off for at least Caution Selecting the right engine oil 15 minutes if the engine is depends on both the proper oil warm, or at least 30 minutes if Do not add too much oil. Oil specification and viscosity grade. the engine is not warm. Pull out levels above or below the See Recommended Fluids and the dipstick, wipe it with a clean acceptable operating range Lubricants 0 272. paper towel or cloth, then push it shown on the dipstick are harmful back in all the way. Remove it to the engine. If you find that you Specification again, keeping the tip down, and have an oil level above the Use full synthetic engine oils that check the level. operating range, i.e., the engine meet the dexos1 specification. has so much oil that the oil level When to Add Engine Oil gets above the MAX mark, the Engine oils that have been engine could be damaged. You approved by GM as meeting the should drain out the excess oil or dexos1 specification are marked limit driving of the vehicle and with the dexos1 approved logo. See seek a service professional to www.gmdexos.com. remove the excess amount of oil.

See Engine Compartment Overview If the oil is below the cross-hatched 0 191 for the location of the engine area at the tip of the dipstick and oil fill cap. the engine has been off for at least 15 minutes, add 1 L (1 qt) of the Add enough oil to put the level recommended oil and then recheck somewhere in the proper operating the level. See “Selecting the Right range between the MIN and MAX Engine Oil” later in this section for marks. Push the dipstick all the way an explanation of what kind of oil to back in when through. use. For engine oil crankcase capacity, see Capacities and Specifications 0 276. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

194 Vehicle Care Engine Oil Additives/Engine trash or pouring it on the ground, Caution Oil Flushes into sewers, or into streams or bodies of water. Recycle it by taking Failure to use the recommended Do not add anything to the oil. The it to a place that collects used oil. engine oil or equivalent can result recommended oils meeting the in engine damage not covered by dexos1 specification are all that is Engine Oil Life System the vehicle warranty. needed for good performance and engine protection. When to Change Engine Oil Viscosity Grade Engine oil system flushes are not This vehicle has a computer system recommended and could cause Use SAE 5W-30 viscosity grade that indicates when to change the engine damage not covered by the engine oil and filter. This is based engine oil. Cold Temperature vehicle warranty. Operation: In an area of extreme on a combination of factors which cold, where the temperature falls What to Do with Used Oil include engine revolutions, engine below −29 °C (−20 °F), an SAE temperature, and miles driven. Used engine oil contains certain Based on driving conditions, the 0W-30 oil may be used. An oil of elements that can be unhealthy for this viscosity grade will provide mileage at which an oil change is your skin and could even cause indicated can vary considerably. For easier cold starting for the engine at cancer. Do not let used oil stay on extremely low temperatures. the oil life system to work properly, your skin for very long. Clean your the system must be reset every time When selecting an oil of the skin and nails with soap and water, the oil is changed. appropriate viscosity grade, it is or a good hand cleaner. Wash or recommended to select an oil of the properly dispose of clothing or rags When the system has calculated correct specification. See containing used engine oil. See the that oil life has been diminished, it indicates that an oil change is “Specification” earlier in this section. manufacturer's warnings about the use and disposal of oil products. necessary. A CHANGE ENGINE OIL SOON DIC message comes on. Used oil can be a threat to the Change the oil as soon as possible environment. If you change your within the next 1 000 km (600 mi). own oil, be sure to drain all the oil It is possible that, if driving under from the filter before disposal. Never the best conditions, the oil life dispose of oil by putting it in the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 195 system might indicate that an oil estimate of the oil’s remaining Automatic Transmission change is not necessary for up to a useful life. If 99% is displayed, year. The engine oil and filter must that means that 99% of the Fluid be changed at least once a year current oil life remains. How to Check Automatic and, at this time, the system must 2. To reset the engine oil life Transmission Fluid be reset. Your dealer has trained system, press the SET/CLR It is not necessary to check the service people who will perform this button while the oil life display work and reset the system. It is also transmission fluid level. is active. After a few seconds, A transmission fluid leak is the only important to check the oil regularly there will be a single chime and over the course of an oil drain reason for fluid loss. If a leak the oil life will be reset occurs, take the vehicle to your interval and keep it at the proper to 100%. level. dealer and have it repaired as soon Be careful not to reset the oil life as possible. If the system is ever reset display accidentally at any time accidentally, the oil must be There is a special procedure for other than after the oil is changed. checking and changing the changed at 5 000 km (3,000 mi) It cannot be reset accurately. since the last oil change. transmission fluid. Because this Remember to reset the oil life If the CHANGE ENGINE OIL SOON procedure is difficult, you should system whenever the oil is changed. DIC message comes back on when have this done at your dealer. the vehicle is started, the engine oil How to Reset the Engine Oil life system has not reset. Repeat Caution Life System the procedure. Reset the system whenever the Use of the incorrect automatic engine oil is changed so that the transmission fluid may damage system can calculate the next the vehicle, and the damage may engine oil change. To reset the not be covered by the vehicle system: warranty. Always use the correct 1. Press the MENU button to automatic transmission fluid. See show Remaining Oil Life on the Recommended Fluids and display. This display shows an Lubricants 0 272. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

196 Vehicle Care Change the fluid at the intervals debris. Remove the engine air 3. Lower the cover, slide it into listed in Maintenance Schedule cleaner/filter. Lightly tap and shake the assembly, then secure with 0 263, and be sure to use the fluid the engine air cleaner/filter (away the two screws. listed in Recommended Fluids and from the vehicle), to release loose 0 0 See Maintenance Schedule 263 Lubricants 272. dust and dirt. Inspect the engine air for replacement intervals. cleaner/filter for damage, and Engine Air Cleaner/Filter replace if damaged. Do not clean the engine air cleaner/filter with { Warning The engine air cleaner/filter is in the water or compressed air. engine compartment on the Operating the engine with the air passenger side of the vehicle. See To inspect or replace the air cleaner/ cleaner/filter off can cause you or Engine Compartment Overview filter: others to be burned. Use caution 0 191. when working on the engine. Do When to Inspect the Engine Air not start the engine or drive the vehicle with the air cleaner/filter Cleaner/Filter off, as flames may be present if For intervals on changing and the engine backfires. inspecting the engine air cleaner/ filter, see Maintenance Schedule 0 263. Caution How to Inspect the Engine Air Cleaner/Filter If the air cleaner/filter is off, dirt Do not start the engine or have the can easily get into the engine, engine running with the engine air which could damage it. Always cleaner/filter housing open. Before 1. Remove the two screws, tilt the have the air cleaner/filter in place removing the engine air cleaner/ cover, and slide it out of the when driving. filter, make sure that the engine air assembly. cleaner/filter housing and nearby 2. Inspect or replace the engine components are free of dirt and air cleaner/filter. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 197 Cooling System The following explains the cooling Warning (Continued) system and how to check and add The cooling system allows the coolant when it is low. If there is a engine to maintain the correct Keep hands, clothing, and tools problem with engine overheating, working temperature. away from any underhood see Engine Overheating 0 200. electric fan. What to Use

{ Warning { Warning Plain water, or other liquids such Do not touch heater or radiator as alcohol, can boil before the hoses, or other engine parts. proper coolant mixture will. With They can be very hot and can plain water or the wrong mixture, burn you. Do not run the engine if the engine could get too hot but there is a leak; all coolant could there would not be an overheat leak out. That could cause an warning. The engine could catch engine fire and can burn you. Fix fire and you or others could be any leak before driving the burned. 1. Engine Cooling Fan (Out vehicle. of View) 2. Engine Coolant Surge Tank Use a 50/50 mixture of clean and Pressure Cap Engine Coolant drinkable water and DEX-COOL The cooling system in the vehicle is coolant. This mixture: { Warning filled with DEX-COOL engine . Gives freezing protection down coolant. This coolant is designed to to −37 °C (−34 °F), outside An underhood electric fan can remain in the vehicle for 5 years or temperature. start up even when the engine is 240 000 km (150,000 mi), whichever not running and can cause injury. occurs first. . Gives boiling protection up to 129 °C (265 °F), engine (Continued) temperature. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

198 Vehicle Care . Protects against rust and Checking Coolant If coolant is visible but the coolant corrosion. level is not at or above the mark The vehicle must be on a level pointed to, add a 50/50 mixture of . Will not damage aluminum parts. surface when checking the coolant clean drinkable water and level. . Helps keep the proper engine DEX-COOL coolant. temperature. It is normal to see coolant moving in Be sure the cooling system is cool the upper coolant hose return line before this is done. Caution when the engine is running. If no coolant is visible in the coolant Do not use anything other than a surge tank, add coolant as follows: mix of DEX-COOL coolant that How to Add Coolant to the meets GM Standard Coolant Surge Tank GMW3420 and clean, drinkable water. Anything else can cause damage to the engine cooling { Warning system and the vehicle, which Steam and scalding liquids from a would not be covered by the hot cooling system are under vehicle warranty. pressure. Turning the pressure cap, even a little, can cause them Never dispose of engine coolant by to come out at high speed and putting it in the trash, pouring it on you could be burned. Never turn the ground, or into sewers, streams, Check to see if coolant is visible in the cap when the cooling system, the coolant surge tank. If the coolant or bodies of water. Have the coolant including the pressure cap, is hot. changed by an authorized service inside the coolant surge tank is boiling, do not do anything else until Wait for the cooling system and center, familiar with legal pressure cap to cool. requirements regarding used it cools down. coolant disposal. This will help protect the environment and your health. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 199 1. Remove the coolant surge tank { Warning Caution pressure cap when the cooling system, including the coolant Plain water, or other liquids such Failure to follow the specific surge tank pressure cap and as alcohol, can boil before the coolant fill procedure could cause upper radiator hose, is no proper coolant mixture will. With the engine to overheat and could longer hot. plain water or the wrong mixture, cause system damage. If coolant the engine could get too hot but is not visible in the surge tank, Turn the pressure cap slowly counterclockwise about there would not be an overheat contact your dealer. one-quarter of a turn. If you warning. The engine could catch hear a hiss, wait for that to fire and you or others could be If no problem is found, check to see stop. This will allow any burned. if coolant is visible in the coolant pressure still left to be vented surge tank. If coolant is visible but out the discharge hose. the coolant level is not at the 2. Keep turning the pressure cap indicated level mark, add a slowly and remove it. { Warning 50/50 mixture of clean, drinkable Spilling coolant on hot engine water and DEX-COOL coolant at the parts can burn you. Coolant coolant surge tank, but be sure the contains ethylene glycol and it will cooling system, including the coolant surge tank pressure cap, is burn if the engine parts are hot cool before you do it. enough. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

200 Vehicle Care 3. Fill the coolant surge tank with the proper mixture to the Caution Caution indicated level mark. If the pressure cap is not tightly Do not run the engine if there is a 4. With the coolant surge tank installed, coolant loss and engine leak in the engine cooling system. pressure cap off, start the damage may occur. Be sure the This can cause a loss of all engine and let it run until you cap is properly and tightly coolant and can damage the can feel the upper radiator secured. system and vehicle. Have any hose getting hot. Watch out for leaks fixed right away. the engine cooling fan. By this time, the coolant level Engine Overheating inside the coolant surge tank If Steam Is Coming from the The vehicle has an engine coolant Engine Compartment may be lower. If the level is temperature gauge to warn of the lower, add more of the proper engine overheating. See Engine mixture to the coolant surge Coolant Temperature Gauge 0 98. { Warning tank until the level reaches the indicated level mark. If the decision is made not to lift the Steam and scalding liquids from a hood when this warning appears, hot cooling system are under 5. Replace the pressure cap get service help right away. See tightly. pressure. Turning the pressure Roadside Assistance Program cap, even a little, can cause them 0 283. 6. Verify coolant level after the to come out at high speed and engine is shut off and the If the decision is made to lift the you could be burned. Never turn coolant is cold. If necessary, hood, make sure the vehicle is the cap when the cooling system, repeat coolant fill procedure parked on a level surface. including the pressure cap, is hot. Steps 1–6. Then check to see if the engine Wait for the cooling system and If the coolant still is not at the cooling fan is running. If the engine pressure cap to cool. proper level when the system is overheating, the fan should be cools down again, see your running. If it is not, do not continue dealer. to run the engine. Have the vehicle serviced. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 201 If No Steam Is Coming from for about 10 minutes. Keep a safe Adding Washer Fluid the Engine Compartment vehicle distance from the vehicle in front. If the warning does not come If an engine overheat warning is back on, continue to drive normally displayed but no steam can be seen and have the cooling system or heard, the problem may not be checked for proper fill and function. too serious. Sometimes the engine can get a little too hot when the If the warning continues, pull over, vehicle: stop, and park the vehicle right away. Open the cap with the washer . Climbs a long hill on a hot day If there is no sign of steam, idle the symbol on it. Add washer fluid until . Stops after high-speed driving engine for three minutes while the tank is full. See Engine 0 . Idles for long periods in traffic parked. If the warning is still Compartment Overview 191 for displayed, turn off the engine until it reservoir location. If the overheat warning is displayed cools down. with no sign of steam: Caution 1. Turn the air conditioning off. Washer Fluid . Do not use washer fluid that 2. Turn the heater on to the What to Use contains any type of water highest temperature and to the repellent coating. This can highest fan speed. Open the When the vehicle needs windshield cause the wiper blades to windows as necessary. washer fluid, be sure to read the chatter or skip. manufacturer's instructions before 3. When it is safe to do so, pull off . Do not use engine coolant the road, shift to P (Park) or use. If operating the vehicle in an area where the temperature may fall (antifreeze) in the N (Neutral), and let the windshield washer. It can engine idle. below freezing, use a fluid that has sufficient protection against damage the windshield If the engine coolant temperature freezing. washer system and paint. gauge is no longer in the overheat (Continued) zone, the vehicle can be driven. Continue to drive the vehicle slowly Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

202 Vehicle Care be heard all the time when the inspect brake pads for wear and Caution (Continued) vehicle is moving, except when evenly tighten wheel nuts in the applying the brake pedal firmly. proper sequence to torque . Do not mix water with specifications. See Capacities and ready-to-use washer fluid. Specifications 0 276. Water can cause the { Warning solution to freeze and Brake pads should be replaced as damage the washer fluid The brake wear warning sound complete sets. means that soon the brakes will tank and other parts of the Brake Pedal Travel washer system. not work well. That could lead to a crash. When the brake wear See your dealer if the brake pedal . When using concentrated warning sound is heard, have the does not return to normal height, washer fluid, follow the vehicle serviced. or if there is a rapid increase in manufacturer instructions for pedal travel. This could be a sign adding water. that brake service may be required. . Fill the washer fluid tank only three-quarters full when Caution Replacing Brake System Parts it is very cold. This allows Continuing to drive with worn-out Always replace brake system parts for fluid expansion if with new, approved replacement brake pads could result in costly freezing occurs, which could parts. If this is not done, the brakes damage the tank if it is brake repair. may not work properly. The braking completely full. performance expected can change Some driving conditions or climates in many other ways if the wrong Brakes can cause a brake squeal when the replacement brake parts are brakes are first applied or lightly installed or if parts are improperly Disc brake pads have built-in wear applied. This does not mean installed. indicators that make a high-pitched something is wrong with the brakes. warning sound when the brake pads Properly torqued wheel nuts are are worn and new pads are needed. necessary to help prevent brake The sound can come and go or can pulsation. When tires are rotated, Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 203 Brake Fluid . A fluid leak in the brake When the brake fluid falls to a low hydraulic system. Have the level, the brake warning light comes brake hydraulic system fixed. on. See Brake System Warning With a leak, the brakes will not Light 0 105. work well. Brake fluid absorbs water over time Always clean the brake fluid which degrades the effectiveness of reservoir cap and the area around the brake fluid. Replace brake fluid the cap before removing it. at the specified intervals to prevent The brake master cylinder reservoir increased stopping distance. See Do not top off the brake fluid. 0 is filled with GM approved DOT 4 Adding fluid does not correct a leak. Maintenance Schedule 263. brake fluid as indicated on the If fluid is added when the linings are What to Add reservoir cap. See Engine worn, there will be too much fluid Compartment Overview 0 191 for when new brake linings are Use only GM approved DOT 4 the location of the reservoir. installed. Add or remove fluid, as brake fluid from a clean, sealed necessary, only when work is done container. See Recommended Checking Brake Fluid 0 on the brake hydraulic system. Fluids and Lubricants 272. With the vehicle in P (Park) on a level surface, the brake fluid level { Warning should be between the minimum { Warning and maximum marks on the brake If too much brake fluid is added, it The wrong or contaminated brake fluid reservoir. can spill on the engine and burn, fluid could result in damage to the brake system. This could result in There are only two reasons why the if the engine is hot enough. You brake fluid level in the reservoir may or others could be burned, and the loss of braking leading to a go down: the vehicle could be damaged. possible injury. Always use the proper GM approved brake fluid. . Normal brake lining wear. When Add brake fluid only when work is new linings are installed, the done on the brake hydraulic fluid level goes back up. system. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

204 Vehicle Care Infrequent Usage: Remove the Caution Warning (Continued) black, negative (−) cable from the battery to keep the battery from If brake fluid is spilled on the reproductive harm. Batteries also running down. vehicle's painted surfaces, the contain other chemicals known to paint finish can be damaged. the State of California to cause Extended Storage: Remove the Immediately wash off any painted cancer. WASH HANDS AFTER black, negative (−) cable from the surface. HANDLING. For more information battery or use a battery trickle charger. go to www.P65Warnings.ca.gov/ Battery - North America passenger-vehicle. All-Wheel Drive The original equipment battery is See California Proposition Transfer Case maintenance free. Do not remove 65 Warning 0 187 and the back the cap and do not add fluid. Under normal driving conditions, cover. transfer case fluid does not require Refer to the replacement number Vehicle Storage maintenance unless there is a fluid shown on the original battery label leak or unusual noise. If required, when a new battery is needed. See have the transfer case serviced by Engine Compartment Overview { Warning your dealer. 0 191 for battery location. Batteries have acid that can burn you and gas that can explode. Starter Switch Check { Warning You can be badly hurt if you are WARNING: Battery posts, not careful. See Jump Starting - { Warning North America 0 245 for tips on terminals, and related When you are doing this working around a battery without accessories contain lead and lead inspection, the vehicle could getting hurt. compounds, chemicals known to move suddenly. If the vehicle the State of California to cause moves, you or others could be cancer and birth defects or other injured. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 205 1. Before starting this check, be 1. Before starting this check, be sure there is enough room sure there is enough room Warning (Continued) around the vehicle. around the vehicle. It should be parked on a level surface. of the vehicle in case it begins to 2. Apply both the parking brake roll. Be ready to apply the regular and the regular brake. 2. Apply the parking brake. Be brake at once should the vehicle Do not use the accelerator ready to apply the regular begin to move. pedal, and be ready to turn off brake immediately if the vehicle the engine immediately if it begins to move. Park on a fairly steep hill, with the starts. 3. With the engine off, turn the vehicle facing downhill. Keeping ignition on, but do not start the 3. Try to start the engine in each your foot on the regular brake, set engine. Without applying the gear. The vehicle should start the parking brake. only in P (Park) or N (Neutral). regular brake, try to move the . To check the parking brake's If the vehicle starts in any other shift lever out of P (Park) with holding ability: With the engine position, contact your dealer for normal effort. If the shift lever running and the transmission in service. moves out of P (Park), contact your dealer for service. N (Neutral), slowly remove foot pressure from the regular brake Automatic Transmission Park Brake and P (Park) pedal. Do this until the vehicle is Shift Lock Control Mechanism Check held by the parking brake only. Function Check . To check the P (Park) mechanism's holding ability: { Warning With the engine running, shift to { Warning When you are doing this check, P (Park). Then release the When you are doing this the vehicle could begin to move. parking brake followed by the regular brake. inspection, the vehicle could You or others could be injured move suddenly. If the vehicle and property could be damaged. Contact your dealer if service is moves, you or others could be Make sure there is room in front required. injured. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

206 Vehicle Care Wiper Blade Replacement Caution Windshield wiper blades should be replaced periodically. See Damage may occur if the wiper Maintenance Schedule 0 263. blades are not in contact with the Replacement blades come in windshield before turning on the different types and are removed in wiper system. different ways. For proper type and length, see Maintenance Rear Wiper Blade Replacement Replacement Parts 0 273. The rear wiper blade and wiper arm have a cover for protection. The Caution cover must be removed before the 2. Press the release button on the wiper blade can be replaced. Allowing the wiper arm to touch top side of the wiper and pull the windshield when no wiper the wiper blade out of the end To remove the cover: blade is installed could damage of the wiper arm. the windshield. Any damage that occurs would not be covered by 3. Install the wiper blade connector by sliding into the the vehicle warranty. Do not allow end of the wiper arm until the the wiper arm to touch the button on the wiper blade clicks windshield. into place with the wiper arm. 4. Place the wiper arm with the 1. Slide a plastic tool under the Front Wiper Blade wiper blade in place back on cover and push upward to Replacement the windshield. unsnap. To replace the front wiper blades: 2. Slide the cover toward the 1. Lift the wiper arm from the wiper blade tip to unhook it windshield until no further from the blade assembly. movement is possible. 3. Remove the cover. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 207 4. After wiper blade replacement, Windshield Replacement ensure that the cover hook { Warning slides into the slot in the blade Driver Assistance Systems assembly. If the gas struts that hold open When a windshield replacement is the hood, trunk, and/or liftgate fail, 5. Snap the cover down to needed and the vehicle is equipped you or others could be seriously secure. with a front-looking camera sensor injured. Take the vehicle to your To replace the wiper blade: for the Driver Assistance Systems, dealer for service immediately. the windshield must be installed Visually inspect the gas struts for 1. Lift the wiper arm away from according to GM specifications for the windshield. these systems to work properly. If it signs of wear, cracks, or other is not, there may be unexpected damage periodically. Check to behavior and/or messages from make sure the hood/trunk/liftgate these systems. is held open with enough force. If struts are failing to hold the Acoustic Windshield hood/trunk/liftgate, do not The vehicle is equipped with an operate. Have the vehicle acoustic windshield. If the serviced. windshield needs to be replaced, be sure to get an acoustic windshield so you will continue to have the 2. Push the release lever (2) to benefits an acoustic windshield can Caution disengage the hook and push provide. Do not apply tape or hang any the wiper arm (1) out of the objects from gas struts. Also do blade assembly (3). Gas Strut(s) not push down or pull on gas 3. Push the new blade assembly This vehicle is equipped with gas struts. This may cause damage to securely on the wiper arm until strut(s) to provide assistance in the vehicle. the release lever clicks into lifting and holding open the hood/ place. trunk/liftgate system in full open See Maintenance Schedule 0 263. 4. Replace the wiper cover. position. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

208 Vehicle Care Headlamp Aiming Front Headlamp Aiming Headlamp aim has been preset and should need no further adjustment. If the vehicle is damaged in a crash, the headlamp aim may be affected. If adjustment to the headlamps is necessary, see your dealer.

Hood Liftgate

Trunk Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 209 Bulb Replacement LED Lighting For the proper type of replacement This vehicle has several LED lamps. bulbs, or any bulb changing For replacement of any LED lighting procedure not listed in this section, assembly, contact your dealer. contact your dealer. Headlamps, Front Turn Caution Signal and Parking Lamps Do not replace incandescent bulbs with aftermarket LED Base Level Headlamp replacement bulbs. This can Assembly cause damage to the vehicle Passenger Side Shown, Driver electrical system. The base model vehicle has halogen high-beam and low-beam Side Similar headlamps, an LED turn signal Halogen Bulbs lamp, Daytime Running Lamps 1. High-Beam Headlamp (DRL), and a sidemarker lamp on 2. Low-Beam Headlamp the headlamp assembly. High-Beam Headlamp/ { Warning Low-Beam Headlamp Halogen bulbs have pressurized 1. Open the hood. See Hood gas inside and can burst if you 0 189. drop or scratch the bulb. You or others could be injured. Be sure For the driver side, remove the to read and follow the instructions windshield washer bottle filler on the bulb package. neck by firmly pulling it straight out. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

210 Vehicle Care 4. Disconnect the wiring harness Uplevel Headlamp Assembly connector from the bulb. The uplevel model vehicle has LED 5. Install the new bulb in the high-beam and low-beam headlamp assembly by turning headlamps, a turn signal lamp, a clockwise. parking lamp, a DRL, a sidemarker 6. Reconnect the wiring harness lamp, and lamps on the headlamp connector. assembly. 7. Install the headlamp bulb Taillamps, Turn Signal, access cover. Sidemarker, Stoplamps, For the driver side, reinstall the windshield washer bottle filler and Back-Up Lamps 2. Remove the headlamp bulb neck by firmly pushing it Taillamp Assembly access cover. straight into the bottle. Ensure 3. Turn the bulb counterclockwise that the filler neck clip engages The vehicle has halogen turn signal and pull straight back. into the engine compartment lamps and back-up lamps, LED tail/ fuse block retainer. stoplamps, and a sidemarker lamp on the taillamp assembly. Driver Side Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 211 1. Remove the cover and screws Passenger Side attaching the panel to the vehicle interior. Remove the panel.

Driver Side Shown, Passenger Side Similar 1. Remove the storage door. 1. Turn Signal Lamp 2. Back-Up Lamp 2. Remove the cover. 1. Remove the bulb holder. 2. Remove and replace the bulb. 3. Put the bulb holder into the taillamp assembly and tighten. 4. Close the covers.

2. Remove the cover. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

212 Vehicle Care License Plate Lamp To replace one of these bulbs: Electrical System 1. Push the left end of the lamp assembly toward the right. Electrical System 2. Turn the lamp assembly down Overload to remove it. The vehicle has fuses and circuit 3. Turn the bulb socket (1) breakers to protect against an counterclockwise to remove it electrical system overload. from the lamp assembly (3). When the current electrical load is 4. Pull the bulb (2) straight out of too heavy, the circuit breaker opens the bulb socket (1). and closes, protecting the circuit 5. Push the replacement bulb until the current load returns to straight into the bulb socket normal or the problem is fixed. This Lamp Assembly and turn the bulb socket greatly reduces the chance of circuit clockwise to install it into the overload and fire caused by lamp assembly. electrical problems. 6. Turn the lamp assembly into Fuses and circuit breakers protect the lamp assembly opening power devices in the vehicle. engaging the clip side first. Replace a bad fuse with a new one 7. Push on the lamp side opposite of the identical size and rating. the clip until the lamp assembly If there is a problem on the road and snaps into place. a fuse needs to be replaced, the same amperage fuse can be borrowed. Choose some feature of the vehicle that is not needed to use and replace it as soon as possible. Bulb Assembly Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 213 Headlamp Wiring Fuses and Circuit Fuses of the same amperage can be temporarily borrowed from An electrical overload may cause Breakers another fuse location, if a fuse goes the lamps to go on and off, or in The wiring circuits in the vehicle are out. Replace the fuse as soon as some cases to remain off. Have the protected from short circuits by a possible. headlamp wiring checked right away if the lamps go on and off or combination of fuses and circuit breakers. This greatly reduces the remain off. Engine Compartment chance of damage caused by Fuse Block Windshield Wipers electrical problems. If the wiper motor overheats due to heavy snow or ice, the windshield { Danger wipers will stop until the motor cools and will then restart. Fuses and circuit breakers are marked with their ampere rating. Although the circuit is protected Do not exceed the from electrical overload, overload specified amperage rating when due to heavy snow or ice may replacing fuses and circuit cause wiper linkage damage. breakers. Use of an oversized Always clear ice and heavy snow fuse or circuit breaker can result from the windshield before using the windshield wipers. in a vehicle fire. You and others could be seriously injured or If the overload is caused by an killed. electrical problem and not snow or To remove the fuse block cover, ice, be sure to get it fixed. squeeze the clip and lift it up. To check a fuse, look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure to replace a bad fuse with a new one of the identical size and rating. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

214 Vehicle Care

Caution Mini Fuses Usage 1 Sunroof Spilling liquid on any electrical 2 Exterior mirror component on the vehicle may switch/Driver side damage it. Always keep the power window/Rain covers on any electrical sensor/Universal component. remote system 3 Canister vent solenoid 4 – 5 Electronic brake control module valve 6 Intelligent battery sensor 7 Electric steering column lock 8 Transmission control module/FICM 9 Automatic occupancy sensing module The vehicle may not be equipped with all of the fuses, relays, and features shown. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 215

Mini Fuses Usage Mini Fuses Usage Mini Fuses Usage 10 Headlamp leveling 18 Engine control 30 EMS Var 2 switch/Headlamp module RC/ 31 Left high-beam leveling motor/Rear Transmission control headlamp vision camera/ module RC/ Interior rearview FICM RC 32 Right high-beam headlamp mirror 19 Fuel pump 11 Rear wiper 33 Engine control 20 – module battery 12 Rear window 21 Fan relay 34 Horn defogger (auxiliary BEC) 13 Power lumbar switch 35 A/C clutch 22 – 36 Front fog lamps 14 Exterior mirror 23 Ignition coil/ heater Injector coil J-Case Usage 15 Fuel system control 24 Washer pump module battery Fuses 25 Automatic headlamp 1 Electronic brake 16 Heated seat module/ leveling Memory module control module pump 26 EMS Var 1 17 TIM DC DC 2 Front wiper converter/Fuel 27 –/Auxiliary 3 Linear power module system control heater pump blower module RC/ 28 –/Engine control 4 IEC RC Compass module module powertrain/ Ignition 3 5 – 29 Engine control 7 –/Starter solenoid module powertrain/ Ignition 1/Ignition 2 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

216 Vehicle Care

J-Case Usage Mini Relays Usage Caution Fuses 8 Cooling fan – low 8 Cooling fan low Spilling liquid on any electrical – mid HC-Mini Usage component on the vehicle may damage it. Always keep the 9 Cooling fan – high Relays covers on any electrical 10 EVP 6 Cooling fan – high component. 11 Starter solenoid/ Auxiliary Fuse Block Starter pinion

U-Micro Usage Relays 2 Fuel pump 4 –/Auxiliary heater pump

HC-Micro Usage Relays 7 Starter/Starter pinion 10 Starter solenoid The vehicle may not be equipped To remove the fuse block cover, with all of the relays and features Mini Relays Usage squeeze the clips and lift it up. shown. 1 Run/Crank Relays Usage 3 Cooling fan – mid 01 Electric vacuum pump 5 Powertrain relay Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 217

Relays Usage Fuses Usage 02 Cooling fan control 1 F1 Body control 03 Cooling fan control 2 module 1 F2 Body control 04 – module 2 Instrument Panel Fuse F3 Body control Block module 3 F4 Body control module 4 F5 Body control module 5 F6 Body control module 6 F7 Body control module 7 F8 Body control module 8 F9 Discrete logic ignition switch The instrument panel fuse block is on the underside of the driver side F10 Sensing diagnostic module battery instrument panel. To access the The vehicle may not be equipped fuses, remove the storage with all of the fuses, relays, and F11 Data link connector compartment. To remove the features shown. F12 HVAC module/ICS storage compartment, open the compartment and pull it out. F13 Liftgate relay Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

218 Vehicle Care

Fuses Usage Fuses Usage S/B Fuses Usage F14 Central gateway F26 Heated steering S/B01 Passenger module wheel power seat F15 Lane departure F27 Instrument cluster/ S/B02 – warning/GENTEX Auxiliary heater/ S/B03 Front power F16 Adaptive forward Auxiliary virtual windows image display lighting module S/B04 Rear power windows F28 Trailer feed 2 F17 Electrical steering S/B05 Logistic mode relay column lock F29 Infotainment system S/B06 Driver power seat F18 Park assist module/ F30 DC/DC 400W S/B07 – Side blind zone alert F31 Instrument cluster F19 Body control module battery S/B08 Trailer interface module module/Regulated F32 Silver box audio voltage control module/Navigation Relays Usage F20 Clock spring F33 Trailer feed 1 F21 A/C/Accessory RLY01 Accessory/Retained F34 Passive entry/ accessory power power outlet/PRNDL Passive start F22 Auxiliary power RLY02 Liftgate outlet/DC center Midi Fuses Usage RLY03 – F23 HVAC module/ICS MD01 Positive temperature RLY04 – F24 – coefficient RLY05 Logistic mode F25 OnStar module/ Eraglonass Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 219

Rear Compartment Fuse Fuses Usage Block F2 Rear drive control module F3 – F4 – F5 – F6 – F7 – F8 – F9 – F10 – F11 – The rear compartment fuse block is behind a cover on the driver side of F12 – the rear compartment. To access F13 – the fuses, remove the cover. F14 – The vehicle may not be equipped with all of the fuses, relays, and F15 – features shown. F16 – F17 –

Fuses Usage S/B Fuses Usage F1 Amplifier audio S/B1 DC-DC transformer 400W Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

220 Vehicle Care

S/B Fuses Usage Wheels and Tires Warning (Continued) S/B2 DC-DC transformer 400W Tires . Underinflated tires pose S/B3 DC/AC inverter Every new GM vehicle has the same danger as module high-quality tires made by a overloaded tires. The resulting crash could S/B4 – leading tire manufacturer. See the warranty manual for cause serious injury. S/B5 – information regarding the tire Check all tires frequently warranty and where to get to maintain the Relays Usage service. For additional recommended pressure. RLY01 – information refer to the tire Tire pressure should be checked when the tires RLY02 manufacturer. – are cold. RLY03 – { Warning . Overinflated tires are RLY04 – more likely to be cut, RLY05 – . Poorly maintained and punctured, or broken by improperly used tires are a sudden impact — such Circuit Usage dangerous. as when hitting a pothole. Breakers . Overloading the tires can Keep tires at the CB1 – cause overheating as a recommended pressure. result of too much . Worn or old tires can flexing. There could be a cause a crash. If the blowout and a serious tread is badly worn, crash. See Vehicle Load replace them. 0 Limits 147. (Continued) (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 221 and weather conditions. Original for details regarding winter tire Warning (Continued) equipment tires designed to GM's availability and proper tire selection. specific tire performance criteria Also, see Buying New Tires 0 234. . Replace any tires that have a TPC specification code With winter tires, there may be have been damaged by molded onto the sidewall. Original impacts with potholes, decreased dry road traction, equipment all-season tires can be increased road noise, and shorter curbs, etc. identified by the last two characters tread life. After changing to winter of this TPC code, which will . Improperly repaired tires tires, be alert for changes in vehicle be “MS.” can cause a crash. Only handling and braking. the dealer or an Consider installing winter tires on If using winter tires: authorized tire service the vehicle if frequent driving on snow or ice-covered roads is . Use tires of the same brand and center should repair, expected. All-season tires provide tread type on all four wheel replace, dismount, and adequate performance for most positions. mount the tires. winter driving conditions, but they . Use only radial ply tires of the . Do not spin the tires in may not offer the same level of same size, load range, and excess of 56 km/h traction or performance as winter speed rating as the original tires on snow or ice-covered roads. equipment tires. (35 mph) on slippery See Winter Tires 0 221. surfaces such as snow, Winter tires with the same speed mud, ice, etc. Excessive Winter Tires rating as the original equipment tires spinning may cause the may not be available for H, V, W, Y, tires to explode. This vehicle was not originally and ZR speed rated tires. If winter equipped with winter tires. Winter tires with a lower speed rating are tires are designed for increased chosen, never exceed the tire's All-Season Tires traction on snow and ice-covered maximum speed capability. roads. Consider installing winter This vehicle may come with tires on the vehicle if frequent all-season tires. These tires are driving on ice or snow covered designed to provide good overall roads is expected. See your dealer performance on most road surfaces Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

222 Vehicle Care Tire Sidewall Labeling (2) TPC Spec (Tire week of the year 2010 would Performance Criteria have a four-digit DOT date Useful information about a tire is Specification) : Original of 0310. molded into its sidewall. The equipment tires designed to examples show a typical (4) Tire Identification Number GM's specific tire performance (TIN) : The letters and numbers passenger vehicle tire and a criteria have a TPC specification compact spare tire sidewall. following the DOT (Department code molded onto the sidewall. of Transportation) code are the GM's TPC specifications meet or Tire Identification Number (TIN). exceed all federal safety The TIN shows the guidelines. manufacturer and plant code, (3) DOT (Department of tire size, and date the tire was Transportation) : The manufactured. The TIN is Department of Transportation molded onto both sides of the (DOT) code indicates that the tire, although only one side may tire is in compliance with the have the date of manufacture. U.S. Department of (5) Tire Ply Material : The type Transportation Motor Vehicle of cord and number of plies in Safety Standards. Passenger (P-Metric) Tire Example the sidewall and under the tread. DOT Tire Date of (1) Tire Size : The tire size is a (6) Uniform Tire Quality Manufacture : The last four Grading (UTQG) : Tire combination of letters and digits of the TIN indicate the tire numbers used to define a manufacturers are required to manufactured date. The first two grade tires based on three particular tire's width, height, digits represent the week (01– aspect ratio, construction type, performance factors: treadwear, 52) and the last two digits, the traction, and temperature and service description. See the year. For example, the third “Tire Size” illustration later in this section. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 223 resistance. For more information (2) Temporary Use Only : The (4) Maximum Cold Inflation see Uniform Tire Quality compact spare tire or temporary Load Limit : Maximum load that Grading 0 236. use tire should not be driven at can be carried and the (7) Maximum Cold Inflation speeds over 80 km/h (50 mph). maximum pressure needed to Load Limit : Maximum load that The compact spare tire is for support that load. can be carried and the emergency use when a regular (5) Tire Inflation : The maximum pressure needed to road tire has lost air and gone temporary use tire or compact support that load. flat. If the vehicle has a compact spare tire should be inflated to spare tire, see Compact Spare 420 kPa (60 psi). For more Tire 0 244 and 0 information on tire pressure and If a Tire Goes Flat 239. inflation see Tire Pressure (3) Tire Identification Number 0 227. (TIN) : The letters and numbers (6) Tire Size : A combination of following the DOT (Department letters and numbers define a of Transportation) code are the tire's width, height, aspect ratio, Tire Identification Number (TIN). construction type, and service The TIN shows the description. The letter “T” as the manufacturer and plant code, first character in the tire size tire size, and date the tire was means the tire is for temporary manufactured. The TIN is Compact Spare Tire Example use only. molded onto both sides of the (1) Tire Ply Material : The type tire, although only one side may of cord and number of plies in have the date of manufacture. the sidewall and under the tread. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

224 Vehicle Care (7) TPC Spec (Tire the tire size means a passenger (5) Rim Diameter : Diameter of Performance Criteria vehicle tire engineered to the wheel in inches. Specification) : Original standards set by the U.S. Tire (6) Service Description : These equipment tires designed to and Rim Association. characters represent the load GM's specific tire performance (2) Tire Width : The three-digit index and speed rating of the criteria have a TPC specification number indicates the tire section tire. The load index represents code molded onto the sidewall. width in millimeters from the load carrying capacity a tire GM's TPC specifications meet or sidewall to sidewall. is certified to carry. The speed exceed all federal safety rating is the maximum speed a guidelines. (3) Aspect Ratio : A two-digit number that indicates the tire tire is certified to carry a load. Tire Designations height-to-width measurements. For example, if the tire size Tire Terminology and Tire Size aspect ratio is 60, as shown in Definitions The following is an example of a item 3 of the illustration, it would Air Pressure : The amount of typical passenger vehicle mean that the tire's sidewall is air inside the tire pressing tire size. 60 percent as high as it is wide. outward on each square inch of (4) Construction Code : A letter the tire. Air pressure is code is used to indicate the type expressed in kPa (kilopascal) of ply construction in the tire. or psi (pounds per square inch). The letter R means radial ply Accessory Weight : The construction; the letter D means combined weight of optional diagonal or bias ply accessories. Some examples of construction; and the letter B (1) Passenger (P-Metric) Tire : optional accessories are The United States version of a means belted-bias ply automatic transmission, power metric tire sizing system. The construction. windows, power seats, and air letter P as the first character in conditioning. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 225 Aspect Ratio : The relationship Curb Weight : The weight of a GAWR RR : Gross Axle Weight of a tire's height to its width. motor vehicle with standard and Rating for the rear axle. See 0 Belt : A rubber coated layer of optional equipment including the Vehicle Load Limits 147. cords between the plies and the maximum capacity of fuel, oil, Intended Outboard Sidewall : tread. Cords may be made from and coolant, but without The side of an asymmetrical tire steel or other reinforcing passengers and cargo. that must always face outward materials. DOT Markings : A code molded when mounted on a vehicle. Bead : The tire bead contains into the sidewall of a tire Kilopascal (kPa) : The metric steel wires wrapped by steel signifying that the tire is in unit for air pressure. compliance with the U.S. cords that hold the tire onto Light Truck (LT-Metric) Tire : A the rim. Department of Transportation (DOT) Motor Vehicle Safety tire used on light duty trucks and Bias Ply Tire : A pneumatic tire Standards. The DOT code some multipurpose passenger in which the plies are laid at includes the Tire Identification vehicles. alternate angles less than Number (TIN), an alphanumeric Load Index : An assigned 90 degrees to the centerline of designator which can also number ranging from 1 to 279 the tread. identify the tire manufacturer, that corresponds to the load Cold Tire Pressure : The production plant, brand, and carrying capacity of a tire. date of production. amount of air pressure in a tire, Maximum Inflation Pressure : measured in kPa (kilopascal) GVWR : Gross Vehicle Weight The maximum air pressure to or psi (pounds per square inch) Rating. See Vehicle Load Limits which a cold tire can be inflated. before a tire has built up heat 0 147. The maximum air pressure is from driving. See Tire Pressure molded onto the sidewall. 0 227. GAWR FRT : Gross Axle Weight Rating for the front axle. See Vehicle Load Limits 0 147. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

226 Vehicle Care Maximum Load Rating : The higher or deeper than the same Speed Rating : An load rating for a tire at the moldings on the other sidewall alphanumeric code assigned to maximum permissible inflation of the tire. a tire indicating the maximum pressure for that tire. Passenger (P-Metric) Tire : A speed at which a tire can Maximum Loaded Vehicle tire used on passenger cars and operate. Weight : The sum of curb some light duty trucks and Traction : The friction between weight, accessory weight, multipurpose vehicles. the tire and the road surface. vehicle capacity weight, and Recommended Inflation The amount of grip provided. production options weight. Pressure : Vehicle Tread : The portion of a tire that Normal Occupant Weight : The manufacturer's recommended comes into contact with number of occupants a vehicle tire inflation pressure as shown the road. is designed to seat multiplied by on the tire placard. See Tire Treadwear Indicators : Narrow 68 kg (150 lb). See Vehicle Load Pressure 0 227 and 0 0 bands, sometimes called wear Limits 147. Vehicle Load Limits 147. bars, that show across the tread Occupant Distribution : Radial Ply Tire : A pneumatic of a tire when only 1.6 mm Designated seating positions. tire in which the ply cords that (1/16 in) of tread remains. See extend to the beads are laid at When It Is Time for New Tires Outward Facing Sidewall : The 0 side of an asymmetrical tire that 90 degrees to the centerline of 233. has a particular side that faces the tread. UTQGS (Uniform Tire Quality outward when mounted on a Rim : A metal support for a tire Grading Standards) : A tire vehicle. The side of the tire that and upon which the tire beads information system that provides contains a whitewall, bears are seated. consumers with ratings for a white lettering, or bears Sidewall : The portion of a tire tire's traction, temperature, and manufacturer, brand, and/or between the tread and the bead. treadwear. Ratings are model name molding that is determined by tire manufacturers using Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 227 government testing procedures. Tire Pressure The ratings are molded into the Warning (Continued) Tires need the correct amount of sidewall of the tire. See Uniform . Poor handling. Tire Quality Grading 0 236. air pressure to operate effectively. . Rough ride. Vehicle Capacity Weight : The number of designated seating . Needless damage from { Warning positions multiplied by road hazards. 68 kg (150 lb) plus the rated Neither tire underinflation nor cargo load. See Vehicle Load overinflation is good. The Tire and Loading Limits 0 147. Underinflated tires, or tires Information label on the vehicle Vehicle Maximum Load on the that do not have enough air, indicates the original equipment can result in: Tire : Load on an individual tire tires and the correct cold tire due to curb weight, accessory . Tire overloading and inflation pressures. The weight, occupant weight, and overheating, which could recommended pressure is the cargo weight. lead to a blowout. minimum air pressure needed to support the vehicle's maximum Vehicle Placard : A label . Premature or load carrying capacity. See permanently attached to a irregular wear. Vehicle Load Limits 0 147. vehicle showing the vehicle . Poor handling. capacity weight and the original How the vehicle is loaded equipment tire size and . Reduced fuel economy. affects vehicle handling and ride comfort. Never load the vehicle recommended inflation pressure. Overinflated tires, or tires that with more weight than it was See “Tire and Loading have too much air, can designed to carry. Information Label” under Vehicle result in: Load Limits 0 147. . Unusual wear. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

228 Vehicle Care When to Check further adjustment is necessary. Each tire, including the spare (if provided), should be checked Check the pressure of the tires If the inflation pressure is low, add air until the recommended monthly when cold and inflated to once a month or more. Do not the inflation pressure recommended forget the compact spare, if the pressure is reached. If the inflation pressure is high, press by the vehicle manufacturer on the vehicle has one. The cold vehicle placard or tire inflation compact spare tire pressure on the metal stem in the center pressure label. (If your vehicle has should be at 420 kPa (60 psi). of the tire valve to release air. tires of a different size than the size See Compact Spare Tire 0 244. Recheck the tire pressure with indicated on the vehicle placard or the tire gauge. tire inflation pressure label, you How to Check should determine the proper tire Put the valve caps back on the Use a good quality pocket-type inflation pressure for those tires.) valve stems to keep out dirt and gauge to check tire pressure. As an added safety feature, your moisture and prevent leaks. Use Proper tire inflation cannot be vehicle has been equipped with a only valve caps designed for the determined by looking at the tire. tire pressure monitoring system vehicle by GM. TPMS sensors Check the tire inflation pressure (TPMS) that illuminates a low tire could be damaged and would pressure telltale when one or more when the tires are cold, meaning not be covered by the vehicle of your tires is significantly the vehicle has not been driven warranty. under-inflated. for at least three hours or no Accordingly, when the low tire more than 1.6 km (1 mi). Tire Pressure Monitor pressure telltale illuminates, you Remove the valve cap from the System should stop and check your tires as tire valve stem. Press the tire soon as possible, and inflate them gauge firmly onto the valve to The Tire Pressure Monitor System to the proper pressure. Driving on a get a pressure measurement. (TPMS) uses radio and sensor significantly under-inflated tire technology to check tire pressure causes the tire to overheat and can If the cold tire inflation pressure levels. The TPMS sensors monitor lead to tire failure. Under-inflation matches the recommended the air pressure in your tires and also reduces fuel efficiency and tire pressure on the Tire and transmit tire pressure readings to a Loading Information label, no receiver located in the vehicle. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 229 tread life, and may affect the of reasons, including the installation the tires and transmit the tire vehicle's handling and stopping of replacement or alternate tires or pressure readings to a receiver ability. wheels on the vehicle that prevent located in the vehicle. Please note that the TPMS is not a the TPMS from functioning properly. substitute for proper tire Always check the TPMS malfunction maintenance, and it is the driver's telltale after replacing one or more responsibility to maintain correct tire tires or wheels on your vehicle to pressure, even if under-inflation has ensure that the replacement or not reached the level to trigger alternate tires and wheels allow the illumination of the TPMS low tire TPMS to continue to function pressure telltale. properly. When a low tire pressure condition See Tire Pressure Monitor is detected, the TPMS illuminates Your vehicle has also been 0 equipped with a TPMS malfunction Operation 229. the low tire pressure warning light indicator to indicate when the See Radio Frequency Statement located on the instrument cluster. system is not operating properly. 0 289. If the warning light comes on, stop The TPMS malfunction indicator is as soon as possible and inflate the combined with the low tire pressure Tire Pressure Monitor tires to the recommended pressure telltale. When the system detects a shown on the Tire and Loading Operation Information label. See Vehicle Load malfunction, the telltale will flash for 0 approximately one minute and then This vehicle may have a Tire Limits 147. remain continuously illuminated. Pressure Monitor System (TPMS). A message to check the pressure in This sequence will continue upon The TPMS is designed to warn the a specific tire may display in the subsequent vehicle start-ups as driver when a low tire pressure Driver Information Center (DIC). The long as the malfunction exists. condition exists. TPMS sensors are low tire pressure warning light and When the malfunction indicator is mounted onto each tire and wheel the DIC warning message, illuminated, the system may not be assembly, excluding the spare tire if equipped, come on at each able to detect or signal low tire and wheel assembly. The TPMS ignition cycle until the tires are pressure as intended. TPMS sensors monitor the air pressure in inflated to the correct inflation malfunctions may occur for a variety pressure. Using the DIC, it may be Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

230 Vehicle Care possible to view the tire pressure the problem is corrected. Some of levels. For additional information Caution the conditions that can cause these and details about the DIC operation to come on are: Tire sealant materials are not all and displays, see Driver Information . One of the road tires has been Center (DIC) 0 110. the same. A non-approved tire sealant could damage the TPMS replaced with the spare tire. The The low tire pressure warning light sensors. TPMS sensor damage spare tire does not have a may come on in cool weather when caused by using an incorrect tire TPMS sensor. The malfunction the vehicle is first started, and then light and the DIC message, sealant is not covered by the turn off as the vehicle is driven. This if equipped, should go off after could be an early indicator that the vehicle warranty. Always use only the road tire is replaced and the air pressure is getting low and the GM approved tire sealant sensor matching process is needs to be inflated to the proper available through your dealer or performed successfully. See pressure. included in the vehicle. "TPMS Sensor Matching A Tire and Loading Information label Process" later in this section. shows the size of the original TPMS Malfunction Light and . The TPMS sensor matching equipment tires and the correct Message process was not done or not inflation pressure for the tires when completed successfully after The TPMS will not function properly they are cold. See Vehicle Load rotating the tires. The if one or more of the TPMS sensors Limits 0 147, for an example of the malfunction light and the DIC are missing or inoperable. When the Tire and Loading Information label message, if equipped, should go system detects a malfunction, the and its location. Also see Tire off after successfully completing low tire pressure warning light, Pressure 0 227. the sensor matching process. defined above, flashes for about See "TPMS Sensor Matching The TPMS can warn about a low one minute and then stays on for Process" later in this section. tire pressure condition, but it does the remainder of the ignition cycle. not replace normal tire A DIC warning message may also . One or more TPMS sensors are maintenance. See Tire Inspection display. The malfunction light and missing or damaged. The 0 232, Tire Rotation 0 232, and DIC warning message, if equipped, malfunction light and the DIC Tires 0 220. come on at each ignition cycle until message, if equipped, should go off when the TPMS sensors are Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 231 installed and the sensor vehicle’s tires or replacing one or The TPMS sensor matching matching process is performed more of the TPMS sensors. Also, process is: successfully. See your dealer for the TPMS sensor matching process 1. Set the parking brake. service. should be performed after replacing 2. Place the vehicle in Service . Replacement tires or wheels do a spare tire with a road tire containing the TPMS sensor. The Mode. See Ignition Positions not match the original equipment 0 151. tires or wheels. Tires and wheels malfunction light and the DIC other than those recommended message, if equipped, should go off 3. Use the MENU button to select could prevent the TPMS from at the next ignition cycle. The the Vehicle Information Menu functioning properly. See Buying sensors are matched to the tire/ (Menu 2) in the Driver New Tires 0 234. wheel positions, using a TPMS Information Center (DIC). relearn tool, in the following order: . Operating electronic devices or driver side front tire, passenger side 4. Use the thumbwheel (or up and being near facilities using radio front tire, passenger side rear tire, down arrows) to scroll to the wave frequencies similar to the and driver side rear. See your Tire Pressure Menu Item TPMS could cause the TPMS dealer for service or to purchase a screen. sensors to malfunction. relearn tool. A TPMS relearn tool 5. Press and hold the SET/CLR If the TPMS is not functioning can also be purchased. See Tire button to begin the sensor properly, it cannot detect or signal a Pressure Monitor Sensor Activation matching process. Tool at low tire pressure condition. See A message requesting your dealer for service if the TPMS www.gmtoolsandequipment.com or call 1-800-GM TOOLS acceptance of the process may malfunction light and DIC message, display. if equipped, come on and stay on. (1-800-468-6657). 6. If requested, press the SET/ TPMS Sensor Matching There are two minutes to match the first tire/wheel position, and CLR button again to confirm Process five minutes overall to match all four the selection. Each TPMS sensor has a unique tire/wheel positions. If it takes The horn sounds twice to identification code. The identification longer, the matching process stops signal the receiver is in relearn code needs to be matched to a new and must be restarted. mode and the TIRE LEARN or tire/wheel position after rotating the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

232 Vehicle Care TIRE LEARNING ACTIVE TIRE LEARNING ACTIVE . The tread or sidewall is message displays on the DIC message on the DIC display cracked, cut, or snagged screen. screen goes off. deep enough to show cord or 7. Start with the driver side 12. Turn the vehicle off. fabric. front tire. 13. Set all four tires to the . The tire has a bump, bulge, 8. Place the relearn tool against recommended air pressure or split. the tire sidewall, near the valve level as indicated on the Tire stem. Then press the button to and Loading Information label. . The tire has a puncture, cut, activate the TPMS sensor. or other damage that cannot A horn chirp confirms that the Tire Inspection be repaired well because of sensor identification code has the size or location of the been matched to this tire and We recommend that the tires, damage. wheel position. including the spare tire, if the vehicle has one, be inspected 9. Proceed to the passenger side Tire Rotation front tire, and repeat the for signs of wear or damage at procedure in Step 8. least once a month. Tires should be rotated every 12 000 km (7,500 mi). See Replace the tire if: 10. Proceed to the passenger side Maintenance Schedule 0 263. rear tire, and repeat the . The indicators at three or procedure in Step 8. Tires are rotated to achieve a more places around the tire more uniform wear for all tires. 11. Proceed to the driver side rear can be seen. tire, and repeat the procedure The first rotation is the most in Step 8. The horn sounds two . There is cord or fabric important. times to indicate the sensor showing through the tire's identification code has been rubber. matched to the driver side rear tire, and the TPMS sensor matching process is no longer active. The TIRE LEARN or Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 233 Anytime unusual wear is Adjust the front and rear tires to noticed, rotate the tires as soon the recommended inflation Warning (Continued) as possible, check for proper tire pressure on the Tire and the wheel attaches to the inflation pressure, and check for Loading Information label after vehicle. In an emergency, a damaged tires or wheels. If the the tires have been rotated. See cloth or a paper towel can be 0 unusual wear continues after the Tire Pressure 227 and used; however, use a scraper 0 rotation, check the wheel Vehicle Load Limits 147. or wire brush later to remove alignment. See When It Is Time all rust or dirt. 0 Reset the Tire Pressure Monitor for New Tires 233 and System. See Tire Pressure Wheel Replacement 0 238. 0 Monitor Operation 229. Lightly coat the center of the Check that all wheel nuts are wheel hub with wheel bearing properly tightened. See “Wheel grease after a wheel change or Nut Torque” under Capacities tire rotation to prevent corrosion and Specifications 0 276. or rust build-up. Do not get grease on the flat wheel { Warning mounting surface or on the wheel nuts or bolts. Rust or dirt on a wheel, or on the parts to which it is When It Is Time for New fastened, can make wheel Tires nuts become loose after time. The wheel could come off and Factors such as maintenance, Use this rotation pattern when cause a crash. When temperatures, driving speeds, rotating the tires. vehicle loading, and road conditions changing a wheel, remove any affect the wear rate of the tires. Do not include the compact rust or dirt from places where spare tire in the tire rotation. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

234 Vehicle Care years, regardless of tread wear. To Buying New Tires identify the age of a tire, use the tire manufacture date which is the last GM has developed and matched four digits of the DOT Tire specific tires for the vehicle. The Identification Number (TIN) which is original equipment tires installed molded into one side of the tire were designed to meet General sidewall. The first two digits Motors Tire Performance Criteria represent the week (01–52) and the Specification (TPC Spec) last two digits, the year. For system rating. When example, the third week of the year 2010 would have a four-digit DOT replacement tires are needed, date of 0310. GM strongly recommends buying tires with the same TPC Treadwear indicators are one way to Vehicle Storage Spec rating. tell when it is time for new tires. Tires age when stored normally Treadwear indicators appear when GM's exclusive TPC Spec mounted on a parked vehicle. Park system considers over a dozen the tires have only 1.6 mm (1/16 in) a vehicle that will be stored for at or less of tread remaining. See Tire least a month in a cool, dry, clean critical specifications that impact Inspection 0 232 and the overall performance of the 0 area away from direct sunlight to Tire Rotation 232. slow aging. This area should be free vehicle, including brake system The rubber in tires ages over time. of grease, gasoline, or other performance, ride and handling, This also applies to the spare tire, substances that can deteriorate traction control, and tire if the vehicle has one, even if it is rubber. pressure monitoring never used. Multiple factors Parking for an extended period can performance. GM's TPC Spec including temperatures, loading cause flat spots on the tires that number is molded onto the tire's conditions, and inflation pressure may result in vibrations while sidewall near the tire size. If the maintenance affect how fast aging driving. When storing a vehicle for takes place. GM recommends that tires have an all-season tread at least a month, remove the tires or design, the TPC Spec number tires, including the spare if raise the vehicle to reduce the equipped, be replaced after six weight from the tires. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 235 will be followed by MS for mud tires’ maximum speed capability and snow. See Tire Sidewall when using winter tires with a { Warning 0 Labeling 222. lower speed rating. Using bias-ply tires on the GM recommends replacing worn vehicle may cause the wheel tires in complete sets of four. { Warning rim flanges to develop cracks Uniform tread depth on all tires Tires could explode during after many miles of driving. will help to maintain the improper service. Attempting A tire and/or wheel could fail performance of the vehicle. to mount or dismount a tire suddenly and cause a crash. Braking and handling could cause injury or death. Use only radial-ply tires with performance may be adversely Only your dealer or authorized the wheels on the vehicle. affected if all the tires are not tire service center should replaced at the same time. mount or dismount the tires. If the vehicle tires must be If proper rotation and replaced with a tire that does not maintenance have been done, have a TPC Spec number, make all four tires should wear out at sure they are the same size, about the same time. See Tire { Warning load range, speed rating, and Rotation 0 232. However, if it is Mixing tires of different sizes, construction (radial) as the necessary to replace only one brands, or types may cause original tires. axle set of worn tires, place the loss of control of the vehicle, new tires on the rear axle. Vehicles that have a tire resulting in a crash or other pressure monitoring system Winter tires with the same speed vehicle damage. Use the could give an inaccurate rating as the original equipment correct size, brand, and type low-pressure warning if non-TPC tires may not be available for H, of tires on all wheels. Spec rated tires are installed. V, W, Y and ZR speed rated See Tire Pressure Monitor tires. Never exceed the winter System 0 228. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

236 Vehicle Care The Tire and Loading most passenger car tires. The Information label indicates the Warning (Continued) Uniform Tire Quality Grading original equipment tires on the tires not recommended for those (UTQG) system does not apply vehicle. See Vehicle Load Limits wheels are selected. This to deep tread, winter tires, 0 147. increases the chance of a crash compact spare tires, tires with and serious injury. Only use GM nominal rim diameters of Different Size Tires and specific wheel and tire systems 10 to 12 inches (25 to 30 cm), Wheels developed for the vehicle, and or to some limited-production have them properly installed by a tires. If wheels or tires are installed that GM certified technician. are a different size than the original While the tires available on equipment wheels and tires, vehicle General Motors passenger cars performance, including its braking, See Buying New Tires 0 234 and and light trucks may vary with ride and handling characteristics, Accessories and Modifications respect to these grades, they 0 stability, and resistance to rollover 188. must also conform to federal may be affected. If the vehicle has safety requirements and electronic systems such as antilock Uniform Tire Quality brakes, rollover airbags, traction additional General Motors Tire control, electronic stability control, Grading Performance Criteria (TPC) or All-Wheel Drive, the performance The following information relates standards. of these systems can also be to the system developed by the Quality grades can be found affected. United States National Highway where applicable on the tire Traffic Safety Administration sidewall between tread shoulder { Warning (NHTSA), which grades tires by and maximum section width. For treadwear, traction, and If different sized wheels are used, example: there may not be an acceptable temperature performance. This level of performance and safety if applies only to vehicles sold in the United States. The grades (Continued) are molded on the sidewalls of Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 237 Treadwear 200 Traction AA Traction laboratory test wheel. Sustained Temperature A The traction grades, from high temperature can cause the All Passenger Car Tires Must highest to lowest, are AA, A, B, material of the tire to degenerate Conform to Federal Safety and C. Those grades represent and reduce tire life, and Requirements In Addition To the tire's ability to stop on wet excessive temperature can lead These Grades. pavement as measured under to sudden tire failure. The grade C corresponds to a level of Treadwear controlled conditions on specified government test performance which all The treadwear grade is a surfaces of asphalt and passenger car tires must meet comparative rating based on the concrete. A tire marked C may under the Federal Motor Safety wear rate of the tire when tested have poor traction performance. Standard No. 109. Grades B and under controlled conditions on a Warning: The traction grade A represent higher levels of specified government test assigned to this tire is based on performance on the laboratory course. For example, a tire straight-ahead braking traction test wheel than the minimum graded 150 would wear one and tests, and does not include required by law. Warning: The one-half (1½) times as well on acceleration, cornering, temperature grade for this tire is the government course as a tire hydroplaning, or peak traction established for a tire that is graded 100. The relative characteristics. properly inflated and not performance of tires depends overloaded. Excessive speed, upon the actual conditions of Temperature underinflation, or excessive their use, however, and may The temperature grades are A loading, either separately or in depart significantly from the (the highest), B, and C, combination, can cause heat norm due to variations in driving representing the tire's resistance buildup and possible tire failure. habits, service practices and to the generation of heat and its differences in road ability to dissipate heat when characteristics and climate. tested under controlled conditions on a specified indoor Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

238 Vehicle Care Wheel Alignment and Tire Some aluminum wheels can be repaired. See your dealer if any of Caution Balance these conditions exist. The tires and wheels were aligned The wrong wheel can also cause Your dealer will know the kind of problems with bearing life, brake and balanced at the factory to wheel that is needed. provide the longest tire life and best cooling, speedometer or overall performance. Adjustments to Each new wheel should have the odometer calibration, headlamp wheel alignment and tire balancing same load-carrying capacity, aim, bumper height, vehicle are not necessary on a regular diameter, width, offset, and be ground clearance, and tire or tire basis. Consider an alignment check mounted the same way as the one it chain clearance to the body and if there is unusual tire wear or the replaces. chassis. vehicle is significantly pulling to one Replace wheels, wheel bolts, wheel side or the other. Some slight pull to nuts, or Tire Pressure Monitor Used Replacement Wheels the left or right, depending on the System (TPMS) sensors with new crown of the road and/or other road GM original equipment parts. surface variations such as troughs { Warning or ruts, is normal. If the vehicle is vibrating when driving on a smooth { Warning Replacing a wheel with a used one is dangerous. How it has road, the tires and wheels may need Using the wrong replacement been used or how far it has been to be rebalanced. See your dealer wheels, wheel bolts, or wheel for proper diagnosis. driven may be unknown. It could nuts can be dangerous. It could fail suddenly and cause a crash. affect the braking and handling of When replacing wheels, use a Wheel Replacement the vehicle. Tires can lose air, new GM original equipment Replace any wheel that is bent, and cause loss of control, causing wheel. cracked, or badly rusted or a crash. Always use the correct corroded. If wheel nuts keep coming wheel, wheel bolts, and wheel loose, the wheel, wheel bolts, and nuts for replacement. wheel nuts should be replaced. If the wheel leaks air, replace it. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 239 Tire Chains If a Tire Goes Flat { Warning It is unusual for a tire to blow out { Warning while driving, especially if the tires Driving on a flat tire will cause are maintained properly. See Tires permanent damage to the tire. Do not use tire chains. There is 0 220. If air goes out of a tire, it is Re-inflating a tire after it has been not enough clearance. Tire chains much more likely to leak out slowly. driven on while severely used on a vehicle without the But if there ever is a blowout, here underinflated or flat may cause a proper amount of clearance can are a few tips about what to expect blowout and a serious crash. cause damage to the brakes, and what to do: Never attempt to re-inflate a tire suspension, or other vehicle If a front tire fails, the flat tire that has been driven on while parts. The area damaged by the creates a drag that pulls the vehicle severely underinflated or flat. tire chains could cause loss of toward that side. Take your foot off Have your dealer or an authorized control and a crash. the accelerator pedal and grip the tire service center repair or Use another type of traction steering wheel firmly. Steer to replace the flat tire as soon as device only if its manufacturer maintain lane position, and then possible. recommends it for the vehicle's gently brake to a stop, well off the tire size combination and road road, if possible. conditions. Follow that A rear blowout, particularly on a manufacturer's instructions. To curve, acts much like a skid and { Warning avoid vehicle damage, drive slow may require the same correction as Lifting a vehicle and getting under used in a skid. Stop pressing the and readjust or remove the it to do maintenance or repairs is accelerator pedal and steer to traction device if it contacts the dangerous without the straighten the vehicle. It may be vehicle. Do not spin the wheels. appropriate safety equipment and If traction devices are used, install very bumpy and noisy. Gently brake to a stop, well off the road, training. If a jack is provided with them on the front tires. if possible. the vehicle, it is designed only for changing a flat tire. If it is used for (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

240 Vehicle Care

Warning (Continued) Warning (Continued)

anything else, you or others could 2. Put an automatic be badly injured or killed if the transmission in P (Park) or a vehicle slips off the jack. If a jack manual transmission in is provided with the vehicle, only 1 (First) or R (Reverse). use it for changing a flat tire. 3. Turn off the engine and do not restart while the vehicle If a tire goes flat, avoid further tire is raised. 1. Wheel Block (If Equipped) and wheel damage by driving slowly 4. Do not allow passengers to 2. Flat Tire to a level place, well off the road, remain in the vehicle. The following information explains if possible. Turn on the hazard 5. Place wheel blocks, how to repair or change a tire. warning flashers. See Hazard if equipped, on both sides of Warning Flashers 0 125. the tire at the opposite Tire Changing corner of the tire being { Warning changed. Removing the Spare Tire and Tools Changing a tire can be dangerous. The vehicle can slip When the vehicle has a flat tire (2), The spare tire and tools are located off the jack and roll over or fall use the following example as a in the storage compartment in the causing injury or death. Find a guide to assist in the placement of rear of the vehicle. level place to change the tire. To the wheel blocks (1), if equipped. help prevent the vehicle from moving: 1. Set the parking brake firmly. (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 241 4. Remove the spare tire, jack, and tools and place them near the tire being changed. Removing the Flat Tire and Installing the Spare Tire 1. Do a safety check before proceeding. See If a Tire Goes Flat 0 239.

1. Center Retainer 3. Place the jack at the position 2. Subwoofer marked with a half circle. 3. Wrench 4. Strap 5. Tow Eye (if equipped) 6. Jack To access the spare tire and tools: 1. Open the liftgate. See Liftgate 0 19. 2. Turn the wheel wrench 2. Lift the trim cover. counterclockwise to loosen the 3. Remove the subwoofer wheel nuts. Do not remove assembly on top of the spare them yet. tire by turning the center retainer counterclockwise. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

242 Vehicle Care 4. Place the hex tube end of the 7. Turn the wheel nuts wrench over the hex head of Warning (Continued) counterclockwise to the jack to attach it. remove them. damage, be sure to fit the jack lift 5. Turn the wheel wrench head into the proper location 8. Remove the flat tire. clockwise until the lift head is before raising the vehicle. firmly contacting the proper lifting point nearest the flat tire. { Warning Rust or dirt on a wheel, or on { Warning { Warning the parts to which it is fastened, can make wheel Getting under a vehicle when it is Lifting a vehicle and getting under nuts become loose after time. it to do maintenance or repairs is lifted on a jack is dangerous. The wheel could come off and If the vehicle slips off the jack, dangerous without the appropriate safety equipment and cause a crash. When you could be badly injured or changing a wheel, remove any killed. Never get under a vehicle training. If a jack is provided with rust or dirt from places where when it is supported only by the vehicle, it is designed only for a jack. changing a flat tire. If it is used for the wheel attaches to the anything else, you or others could vehicle. In an emergency, a be badly injured or killed if the cloth or a paper towel can be vehicle slips off the jack. If a jack used; however, use a scraper { Warning is provided with the vehicle, only or wire brush later to remove use it for changing a flat tire. all rust or dirt. Raising the vehicle with the jack improperly positioned can damage the vehicle and even 6. Turn the wheel wrench make the vehicle fall. To help clockwise to raise the vehicle avoid personal injury and vehicle far enough off the ground so there is enough room for the (Continued) spare tire to fit underneath the wheel well. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 243 11. Reinstall the wheel nuts. Turn each nut clockwise, by hand, Caution until the wheel is held against the hub. Improperly tightened wheel nuts can lead to brake pulsation and 12. Lower the vehicle by turning rotor damage. To avoid expensive the wheel wrench brake repairs, evenly tighten the counterclockwise. Lower the wheel nuts in the proper jack completely. sequence and to the proper torque specification. See { Warning Capacities and Specifications 0 276 for the wheel nut torque Wheel nuts that are improperly or specification. 9. Remove any rust or dirt from incorrectly tightened can cause the wheel bolts, mounting the wheels to become loose or surfaces, and spare wheel. come off. The wheel nuts should 10. Place the spare tire on the be tightened with a torque wrench wheel-mounting surface. to the proper torque specification after replacing. Follow the torque specification supplied by the { Warning aftermarket manufacturer when Never use oil or grease on bolts using accessory locking wheel or nuts because the nuts might nuts. See Capacities and come loose. The vehicle's wheel Specifications 0 276 for original could fall off, causing a crash. equipment wheel nut torque specifications. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

244 Vehicle Care 13. Tighten the wheel nuts firmly Storing the Flat Tire and Tools Storing the Compact Spare Tire with the wheel wrench in a 1. Return the jack and tools to and Tools crisscross sequence, as their original storage location. Reverse the instructions for shown. 2. Replace the trim cover. removing the spare tire and tools to store the spare tire. Caution 3. Place the flat tire, lying flat, in the rear storage compartment. The compact spare tire is for Wheel covers will not fit on the temporary use only. Replace the 4. Attach one end of the strap to vehicle's compact spare. If you try compact spare tire with a full-size a cargo tie-down in the rear of to put a wheel cover on the tire as soon as you can. See the vehicle. Compact Spare Tire 0 244. compact spare, the cover or the spare could be damaged. Compact Spare Tire Storing a Flat or Spare Tire and Tools { Warning Driving with more than one { Warning compact spare tire at a time could result in loss of braking and Storing a jack, a tire, or other handling. This could lead to a equipment in the passenger crash and you or others could be 5. Route the strap through the compartment of the vehicle could injured. Use only one compact wheel, as shown. cause injury. In a sudden stop or spare tire at a time. collision, loose equipment could 6. Attach the other end of the strike someone. Store all these in strap to the other cargo If this vehicle has a compact spare the proper place. tie-down in the rear of the vehicle. tire, it was fully inflated when new; however, it can lose air over time. 7. Tighten the strap. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 245 Check the inflation pressure Jump Starting regularly. It should be 420 kPa Caution (60 psi). When the compact spare is Jump Starting - North Stop as soon as possible and check installed, do not take the vehicle America that the spare tire is correctly through an automatic car wash inflated after being installed on the with guide rails. The compact For more information about the vehicle. The compact spare tire is spare can get caught on the rails vehicle battery, see Battery - North designed for temporary use only. 0 which can damage the tire, wheel, America 204. The vehicle will perform differently If the battery has run down, try to with the spare tire installed and it is and other parts of the vehicle. use another vehicle and some recommended that the vehicle jumper cables to start your vehicle. speed be limited to 80 km/h Do not use the compact spare on Be sure to use the following steps to (50 mph). To conserve the tread of other vehicles. do it safely. the spare tire, have the standard tire Do not mix the compact spare tire or repaired or replaced as soon as wheel with other wheels or tires. convenient and return the spare tire They will not fit. Keep the spare tire { Warning to the storage area. and its wheel together. WARNING: Battery posts, When using a compact spare tire, terminals, and related the AWD (if equipped), ABS, and Caution accessories contain lead and lead Traction Control systems may compounds, chemicals known to engage until the spare tire is Tire chains will not fit the compact the State of California to cause recognized by the vehicle, spare. Using them can damage cancer and birth defects or other especially on slippery roads. Adjust the vehicle and the chains. Do not reproductive harm. Batteries also driving to reduce possible use tire chains on the compact wheel slip. contain other chemicals known to spare. the State of California to cause cancer. WASH HANDS AFTER (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

246 Vehicle Care 3. Good Battery Negative Warning (Continued) Caution Terminal 4. Good Battery Positive HANDLING. For more information Ignoring these steps could result Terminal go to www.P65Warnings.ca.gov/ in costly damage to the vehicle passenger-vehicle. that would not be covered by the The jump start negative grounding vehicle warranty. Trying to start point (1) for the discharged battery the vehicle by pushing or pulling it is the engine block or an engine See California Proposition mounting bolt. Connect to a spot as will not work, and it could damage 65 Warning 0 187 and the back far away from the discharged the vehicle. cover. battery as possible. The jump start positive terminal (2) { Warning on the discharged battery is in the engine compartment on the driver Batteries can hurt you. They can side of the vehicle. be dangerous because: The jump start negative terminal (3) . They contain acid that can and positive terminal (4) are on the burn you. battery of the vehicle providing the . They contain gas that can jump start. explode or ignite. The positive jump start connection . They contain enough for the discharged battery is under a electricity to burn you. trim cover. Open the cover to expose the terminal. If you do not follow these steps exactly, some or all of these 1. Check the other vehicle. things can hurt you. 1. Discharged Battery It must have a 12-volt battery Negative Grounding Point with a negative ground system. 2. Discharged Battery Positive Terminal Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 247 4. Turn the ignition off. Turn off all Caution lights and accessories in both { Warning vehicles, except the hazard If the other vehicle does not have warning flashers if needed. Fans or other moving engine a 12-volt system with a negative parts can injure you badly. Keep ground, both vehicles can be your hands away from moving damaged. Only use a vehicle that { Warning parts once the engine is running. has a 12-volt system with a An electric fan can start up even negative ground for jump starting. when the engine is not running 5. Connect one end of the red and can injure you. Keep hands, positive (+) cable to the 2. Position the two vehicles so clothing, and tools away from any positive (+) terminal on the that they are not touching. underhood electric fan. discharged battery. 3. Set the parking brake firmly 6. Connect the other end of the and put the shift lever in red positive (+) cable to the P (Park) with an automatic positive (+) terminal of the good transmission, or Neutral with a { Warning battery. manual transmission. Using a match near a battery can 7. Connect one end of the black cause battery gas to explode. negative (–) cable to the Caution People have been hurt doing this, negative (–) terminal of the and some have been blinded. good battery. If any accessories are left on or Use a flashlight if you need more 8. Connect the other end of the plugged in during the jump light. black negative ( ) cable to the starting procedure, they could be – Battery fluid contains acid that negative (–) grounding point for damaged. The repairs would not the discharged battery. be covered by the vehicle can burn you. Do not get it on warranty. Whenever possible, turn you. If you accidentally get it in 9. Start the engine in the vehicle off or unplug all accessories on your eyes or on your skin, flush with the good battery and run either vehicle when jump starting. the place with water and get the engine at idle speed for at medical help immediately. least four minutes. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

248 Vehicle Care 10. Try to start the vehicle that had Towing the Vehicle the dead battery. If it will not start after a few tries, it probably needs service. Caution Incorrectly towing a disabled Caution vehicle may cause damage. The If the jumper cables are damage would not be covered by connected or removed in the the vehicle warranty. Do not lash wrong order, electrical shorting or hook to suspension may occur and damage the components. Use the proper vehicle. The repairs would not be straps around the tires to secure covered by the vehicle warranty. the vehicle. Do not drag a locked wheel/tire. Use tire skates or The vehicle is equipped with a Always connect and remove the specific attachment point to be used dollies under any locked wheel/ jumper cables in the correct order, by the towing provider. This point making sure that the cables do tire while loading the vehicle. Do may be used to pull the vehicle from not touch each other or other not use a sling type lift to tow the a flat road surface onto the flatbed metal. vehicle. This could damage the tow truck. vehicle.

Jumper Cable Removal Caution GM recommends a flatbed tow truck Reverse the sequence exactly when to transport a disabled vehicle. Use Improper use of the tow eye can removing the jumper cables. ramps to help reduce approach damage the vehicle. If equipped, After starting the disabled vehicle angles, if necessary. A towed use the tow eye to load a and removing the jumper cables, vehicle should have its drive wheels disabled vehicle onto a flatbed allow it to idle for several minutes. off the ground. Contact Roadside tow truck from a flat road surface, Assistance or a professional towing or to move the vehicle a short service if the disabled vehicle must (Continued) be towed. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 249 vehicle with two wheels on the Caution (Continued) ground and two wheels up on a device known as a dolly. distance. Use caution and low speeds. The transmission must Here are some important things to be in (N) Neutral when moving consider: the vehicle. . Before towing the vehicle, become familiar with the local laws that apply to recreational vehicle towing. These laws may vary by region. . What is the towing capacity of Install the tow eye into the socket by the towing vehicle? Be sure to turning it clockwise until it stops. read the tow vehicle When the tow eye is removed, manufacturer's reinstall the cover with the notch in recommendations. the original position. . What is the distance that will be traveled? Some vehicles have Recreational Vehicle restrictions on how far and how Towing long they can tow. . Is the proper towing equipment If equipped, carefully open the cover Recreational vehicle towing means going to be used? See your by using the small notch that towing the vehicle behind another dealer or trailering professional conceals the tow eye socket. vehicle, such as behind a motor for additional advice and home. The two most common types equipment recommendations. of recreational vehicle towing are known as dinghy towing and dolly towing. Dinghy towing is towing the vehicle with all four wheels on the ground. Dolly towing is towing the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

250 Vehicle Care . Is the vehicle ready to be Dinghy Towing Dolly Towing (All-Wheel-Drive towed? Just as preparing the Vehicles) vehicle for a long trip, make sure the vehicle is prepared to be towed.

Caution

Use of a shield mounted in front of the vehicle grille could restrict airflow and cause damage to the transmission. The repairs would not be covered by the vehicle warranty. If using a shield, only use one that attaches to the Caution towing vehicle. All-wheel-drive vehicles must not be If the vehicle is towed with all four towed with two wheels on the wheels on the ground, the ground. To properly tow these drivetrain components could be vehicles, they should be placed on a platform trailer with all four wheels damaged. The repairs would not off of the ground. be covered by the vehicle warranty. Do not tow the vehicle with all four wheels on the ground.

The vehicle was not designed to be towed with all four wheels on the ground. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 251 Dolly Towing 5. Turn the vehicle off. (Front-Wheel-Drive 6. Secure the vehicle to the dolly. Vehicles Only) 7. Release the parking brake. Towing the Vehicle from the Rear

Caution

Towing the vehicle from the rear could damage it. Also, repairs To tow a front-wheel-drive vehicle would not be covered by the from the front with two wheels on vehicle warranty. Never have the the ground: vehicle towed from the rear. 1. Put the front wheels on a dolly. 2. Move the shift lever to Do not tow the vehicle from the rear. P (Park). 3. Set the parking brake. 4. Clamp the steering wheel in a straight-ahead position with a clamping device designed for towing. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

252 Vehicle Care

Appearance Care Caution (Continued) Caution (Continued) Exterior Care your dealer. Follow all This could cause damage that manufacturer directions regarding would not be covered by the Locks correct product usage, necessary vehicle warranty. Locks are lubricated at the factory. safety precautions, and Use a de-icing agent only when appropriate disposal of any If using an automatic car wash, absolutely necessary, and have the vehicle care product. follow the car wash instructions. The locks greased after using. See windshield wiper and rear window Recommended Fluids and wiper, if equipped, must be off. Lubricants 0 272. Caution Remove any accessories that may Washing the Vehicle be damaged or interfere with the car wash equipment. To preserve the vehicle's finish, Avoid using high-pressure wash it often and out of direct washes closer than 30 cm (12 in) Rinse the vehicle well, before sunlight. to the surface of the vehicle. Use washing and after, to remove all of power washers exceeding cleaning agents completely. If they are allowed to dry on the surface, Caution 8 274 kPa (1,200 psi) can result in damage or removal of paint they could stain. Do not use petroleum-based, and decals. Dry the finish with a soft, clean acidic, or abrasive cleaning chamois or an all-cotton towel to agents as they can damage the avoid surface scratches and water spotting. vehicle's paint, metal, or plastic Caution parts. If damage occurs, it would Finish Care not be covered by the vehicle Do not power wash any warranty. Approved cleaning component under the hood that Application of aftermarket clearcoat products can be obtained from sealant/wax materials is not has this e symbol. recommended. If painted surfaces (Continued) (Continued) are damaged, see your dealer to Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 253 have the damage assessed and The bright metal moldings on the repaired. Foreign materials such as Caution vehicle are aluminum, chrome, calcium chloride and other salts, ice or stainless steel. To prevent melting agents, road oil and tar, tree Machine compounding or damage always follow these sap, bird droppings, chemicals from aggressive polishing on a cleaning instructions: basecoat/clearcoat paint finish industrial chimneys, etc., can . Be sure the molding is cool to damage the vehicle's finish if they may damage it. Use only non-abrasive waxes and polishes the touch before applying any remain on painted surfaces. Wash cleaning solution. the vehicle as soon as possible. that are made for a basecoat/ If necessary, use non-abrasive clearcoat paint finish on the . Use only approved cleaning cleaners that are marked safe for vehicle. solutions for aluminum, chrome, painted surfaces to remove foreign or stainless steel. Some matter. cleaners are highly acidic or To keep the paint finish looking new, contain alkaline substances and Occasional hand waxing or mild keep the vehicle garaged or can damage the moldings. polishing should be done to remove covered whenever possible. residue from the paint finish. See . Always dilute a concentrated your dealer for approved cleaning Protecting Exterior Bright Metal cleaner according to the products. Moldings manufacturer’s instructions. Do not apply waxes or polishes to . Do not use cleaners that are not uncoated plastic, vinyl, rubber, Caution intended for automotive use. decals, simulated wood, or flat paint Failure to clean and protect the . Use a nonabrasive wax on the as damage can occur. bright metal moldings can result vehicle after washing to protect in a hazy white finish or pitting. and extend the molding finish. This damage would not be covered by the vehicle warranty. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

254 Vehicle Care Cleaning Exterior Lamps/ . Aftermarket appearance caps or Windshield and Wiper Blades covers while the lamps are Lenses, Emblems, Decals, and Clean the outside of the windshield illuminated, due to excessive Stripes with glass cleaner. heat generated. Use only lukewarm or cold water, a Clean rubber blades using a lint-free soft cloth, and a car washing soap Caution cloth or paper towel soaked with to clean exterior lamps, lenses, windshield washer fluid or a mild emblems, decals, and stripes. Failure to clean lamps properly detergent. Wash the windshield Follow instructions under "Washing can cause damage to the lamp thoroughly when cleaning the the Vehicle" previously in this cover that would not be covered blades. Bugs, road grime, sap, and section. by the vehicle warranty. a buildup of vehicle wash/wax Lamp covers are made of plastic, treatments may cause wiper and some have a UV protective streaking. coating. Do not clean or wipe them Replace the wiper blades if they are when dry. Caution worn or damaged. Damage can be caused by extreme dusty Do not use any of the following on Using wax on low gloss black lamp covers: conditions, sand, salt, heat, sun, finish stripes can increase the snow, and ice. . Abrasive or caustic agents. gloss level and create a . Washer fluids and other cleaning non-uniform finish. Clean low Weatherstrips agents in higher concentrations gloss stripes with soap and Apply weatherstrip lubricant on than suggested by the water only. weatherstrips to make them last manufacturer. longer, seal better, and not stick or . Solvents, alcohols, fuels, Air Intakes squeak. Lubricate weatherstrips at or other harsh cleaners. least once a year. Hot, dry climates Clear debris from the air intakes, may require more frequent . Ice scrapers or other hard items. between the hood and windshield, application. Black marks from when washing the vehicle. rubber material on painted surfaces Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 255 can be removed by rubbing with a clean cloth. See Recommended Caution Caution (Continued) Fluids and Lubricants 0 272. Chrome wheels and chrome Damage could occur and the Tires wheel trim may be damaged if the repairs would not be covered by Use a stiff brush with tire cleaner to vehicle is not washed after driving the vehicle warranty. clean the tires. on roads that have been sprayed with magnesium chloride or Brake System Caution calcium chloride. These are used on roads for conditions such as Visually inspect brake lines and Using petroleum-based tire dust and ice. Always wash the hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect dressing products on the vehicle chrome with soap and water after exposure. disc brake pads for wear and rotors may damage the paint finish and/ for surface condition. Inspect drum or tires. When applying a tire brake linings/shoes for wear or dressing, always wipe off any cracks. Inspect all other brake parts. overspray from all painted Caution surfaces on the vehicle. Steering, Suspension, and To avoid surface damage on Chassis Components Wheels and Wheel Trim wheels and wheel trim, do not Visually inspect steering, use strong soaps, chemicals, suspension, and chassis Use a soft, clean cloth with mild abrasive polishes, cleaners, components for damaged, loose, soap and water to clean the wheels. or brushes. Use only GM or missing parts or signs of wear at After rinsing thoroughly with clean approved cleaners. Do not drive least once a year. water, dry with a soft, clean towel. the vehicle through an automatic A wax may then be applied. Inspect power steering for proper car wash that uses silicon carbide attachment, connections, binding, tire/wheel cleaning brushes. leaks, cracks, chafing, etc. (Continued) Visually check constant velocity joint boots and axle seals for leaks. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

256 Vehicle Care Body Component Lubrication Sheet Metal Damage Interior Care Lubricate all key lock cylinders, If the vehicle is damaged and To prevent dirt particle abrasions, hood hinges, liftgate hinges, and the requires sheet metal repair or regularly clean the vehicle's interior. steel fuel door hinges, unless the replacement, make sure the body Immediately remove any soils. components are plastic. Applying repair shop applies anti-corrosion Newspapers or dark garments can silicone grease on weatherstrips material to parts repaired or transfer color to the vehicle’s with a clean cloth will make them replaced to restore corrosion interior. last longer, seal better, and not stick protection. or squeak. Use a soft bristle brush to remove Original manufacturer replacement dust from knobs and crevices on the Underbody Maintenance parts will provide the corrosion instrument cluster. Using a mild protection while maintaining the soap solution, immediately remove At least twice a year, spring and fall, vehicle warranty. hand lotions, sunscreen, and insect use plain water to flush any repellent from all interior surfaces or corrosive materials from the Finish Damage permanent damage may result. underbody. Take care to thoroughly Quickly repair minor chips and Use cleaners specifically designed clean any areas where mud and scratches with touch-up materials for the surfaces being cleaned to other debris can collect. available from your dealer to avoid prevent permanent damage. Apply Do not directly power wash the corrosion. Larger areas of finish all cleaners directly to the cleaning transfer case and/or front/rear axle damage can be corrected in your cloth. Do not spray cleaners on any output seals. High pressure water dealer's body and paint shop. switches or controls. Remove can overcome the seals and cleaners quickly. contaminate the fluid. Contaminated Chemical Paint Spotting fluid will decrease the life of the Airborne pollutants can fall upon Before using cleaners, read and transfer case and/or axles and and attack painted vehicle surfaces follow all safety instructions on the should be replaced. causing blotchy, ring-shaped label. While cleaning the interior, discolorations, and small, irregular open the doors and windows to get dark spots etched into the paint proper ventilation. surface. See “Finish Care” previously in this section. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 257 To prevent damage, do not clean Interior Glass . When lightly soiled, wipe with a the interior using the following sponge or soft, lint-free cloth To clean, use a terry cloth fabric cleaners or techniques: dampened with water. dampened with water. Wipe droplets . Never use a razor or any other left behind with a clean dry cloth. . When heavily soiled, use warm sharp object to remove soil from If necessary, use a commercial soapy water. any interior surface. glass cleaner after cleaning with Fabric/Carpet/Suede . Never use a brush with stiff plain water. bristles. Start by vacuuming the surface Caution using a soft brush attachment. If a . Never rub any surface rotating vacuum brush attachment is aggressively or with too much To prevent scratching, never use being used, only use it on the floor pressure. abrasive cleaners on automotive carpet. Before cleaning, gently . Do not use laundry detergents or glass. Abrasive cleaners or remove as much of the soil as dishwashing soaps with aggressive cleaning may damage possible: degreasers. For liquid cleaners, the rear window defogger. . Gently blot liquids with a paper use approximately 20 drops per towel. Continue blotting until no 3.8 L (1 gal) of water. more soil can be removed. A concentrated soap solution will Cleaning the windshield with water create streaks and attract dirt. during the first three to six months . For solid soils, remove as much Do not use solutions that contain of ownership will reduce tendency as possible prior to vacuuming. strong or caustic soap. to fog. To clean: . Do not heavily saturate the Speaker Covers 1. Saturate a clean, lint-free upholstery when cleaning. Vacuum around a speaker cover colorfast cloth with water. . Do not use solvents or cleaners gently, so that the speaker will not Microfiber cloth is containing solvents. be damaged. Clean spots with water recommended to prevent lint and mild soap. transfer to the fabric or carpet. Coated Moldings 2. Remove excess moisture by gently wringing until water does Coated moldings should be cleaned. not drip from the cleaning cloth. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

258 Vehicle Care 3. Start on the outside edge of the Cleaning High Gloss Surfaces Instrument Panel, Leather, soil and gently rub toward the and Vehicle Information and Vinyl, Other Plastic Surfaces, center. Fold the cleaning cloth Radio Displays Low Gloss Paint Surfaces, and to a clean area frequently to Use a microfiber cloth on high gloss Natural Open Pore Wood prevent forcing the soil in to the Surfaces fabric. surfaces or vehicle displays. First, use a soft bristle brush to remove Use a soft microfiber cloth 4. Continue gently rubbing the dirt that can scratch the surface. soiled area until there is no dampened with water to remove Then gently clean by rubbing with a dust and loose dirt. For a more longer any color transfer from microfiber cloth. Never use window the soil to the cleaning cloth. thorough cleaning, use a soft cleaners or solvents. Periodically microfiber cloth dampened with a 5. If the soil is not completely hand wash the microfiber cloth mild soap solution. removed, use a mild soap separately, using mild soap. Do not solution followed only by plain use bleach or fabric softener. Rinse Caution water. thoroughly and air dry before next use. If the soil is not completely Soaking or saturating leather, removed, it may be necessary to especially perforated leather, as use a commercial upholstery Caution well as other interior surfaces, cleaner or spot lifter. Test a small may cause permanent damage. Do not attach a device with a hidden area for colorfastness before Wipe excess moisture from these suction cup to the display. This using a commercial upholstery surfaces after cleaning and allow may cause damage and would cleaner or spot lifter. If ring them to dry naturally. Never use not be covered by the vehicle formation occurs, clean the entire heat, steam, or spot removers. Do warranty. fabric or carpet. not use cleaners that contain After cleaning, use a paper towel to silicone or wax-based products. blot excess moisture. Cleaners containing these solvents can permanently change (Continued) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Vehicle Care 259 Cargo Cover and Floor Mats Caution (Continued) Convenience Net the appearance and feel of If equipped, wash with warm water { Warning leather or soft trim, and are not and mild detergent. Do not use recommended. chlorine bleach. Rinse with cold If a floor mat is the wrong size or water, and then dry completely. is not properly installed, it can interfere with the pedals. Do not use cleaners that increase Care of Seat Belts Interference with the pedals can gloss, especially on the instrument Keep belts clean and dry. cause unintended acceleration panel. Reflected glare can decrease and/or increased stopping visibility through the windshield distance which can cause a crash under certain conditions. { Warning and injury. Make sure the floor Do not bleach or dye seat belt mat does not interfere with the Caution webbing. It may severely weaken pedals. Use of air fresheners may cause the webbing. In a crash, they permanent damage to plastics might not be able to provide Use the following guidelines for and painted surfaces. If an air adequate protection. Clean and proper floor mat usage. rinse seat belt webbing only with freshener comes in contact with . The original equipment floor any plastic or painted surface in mild soap and lukewarm water. Allow the webbing to dry. mats were designed for your the vehicle, blot immediately and vehicle. If the floor mats need clean with a soft cloth dampened replacing, it is recommended with a mild soap solution. that GM certified floor mats be Damage caused by air fresheners purchased. Non-GM floor mats would not be covered by the may not fit properly and may vehicle warranty. interfere with the accelerator or brake pedal. Always check that the floor mats do not interfere with the pedals. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

260 Vehicle Care . Do not use a floor mat if the vehicle is not equipped with a floor mat retainer on the driver side floor. . Use the floor mat with the correct side up. Do not turn it over. . Do not place anything on top of the driver side floor mat. . Use only a single floor mat on the driver side. . Do not place one floor mat on Removing and Replacing the top of another. Floor Mats The driver side floor mat is held in 1. Pull up on the rear of the floor place by a button-type retainer. mat to unlock the retainers and remove. 2. Reinstall by lining up the floor mat retainer openings over the carpet retainers and snap into position. 3. Make sure the floor mat is properly secured in place. Verify the floor mat does not interfere with the pedals. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Service and Maintenance 261 General Information for routine maintenance such as oil Service and changes and tire rotations and Maintenance Your vehicle is an important additional maintenance items like investment. This section describes tires, brakes, batteries, and wiper the required maintenance for the blades. General Information vehicle. Follow this schedule to help General Information ...... 261 protect against major repair Caution expenses resulting from neglect or Maintenance Schedule inadequate maintenance. It may Damage caused by improper Maintenance Schedule ...... 263 also help to maintain the value of maintenance can lead to costly the vehicle if it is sold. It is the Special Application Services repairs and may not be covered responsibility of the owner to have by the vehicle warranty. Special Application all required maintenance performed. Services ...... 268 Maintenance intervals, checks, Your dealer has trained technicians inspections, recommended fluids, Additional Maintenance who can perform required and lubricants are important to and Care maintenance using genuine keep the vehicle in good working Additional Maintenance replacement parts. They have condition. and Care ...... 269 up-to-date tools and equipment for fast and accurate diagnostics. Many Do not have chemical flushes that Recommended Fluids, dealers have extended evening and are not approved by GM Lubricants, and Parts Saturday hours, courtesy performed on the vehicle. The Recommended Fluids and transportation, and online use of flushes, solvents, cleaners, Lubricants ...... 272 scheduling to assist with service or lubricants that are not Maintenance Replacement needs. approved by GM could damage Parts ...... 273 Your dealer recognizes the the vehicle, requiring expensive Maintenance Records importance of providing repairs that are not covered by Maintenance Records ...... 274 competitively priced maintenance the vehicle warranty. and repair services. With trained technicians, the dealer is the place Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

262 Service and Maintenance The Tire Rotation and Required . Use the recommended fuel. See Refer to the information in the Services are the responsibility of the Recommended Fuel 0 180. Maintenance Schedule Additional vehicle owner. It is recommended to Refer to the information in the Required Services - Severe chart. have your dealer perform these Maintenance Schedule Additional services every 12 000 km/7,500 mi. Required Services - Normal chart. Proper vehicle maintenance helps to { Warning keep the vehicle in good working The Additional Required Services - Performing maintenance work can condition, improves fuel economy, Severe are for vehicles that are: be dangerous and can cause and reduces vehicle emissions. . Mainly driven in heavy city traffic serious injury. Perform Because of the way people use in hot weather. maintenance work only if the vehicles, maintenance needs vary. . Mainly driven in hilly or required information, proper tools, There may need to be more mountainous terrain. and equipment are available. frequent checks and services. The If they are not, see your dealer to Additional Required Services - . Frequently towing a trailer. have a trained technician do the Normal are for vehicles that: . Used for high speed or work. See Doing Your Own . Carry passengers and cargo competitive driving. Service Work 0 188. within recommended limits on . Used for taxi, police, or delivery the Tire and Loading Information service. label. See Vehicle Load Limits 0 147. . Are driven on reasonable road surfaces within legal driving limits. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Service and Maintenance 263 Maintenance a year and the oil life system must . Check engine oil level and oil be reset. Your trained dealer life percentage. If needed, Schedule technician can perform this work. change engine oil and filter, If the engine oil life system is reset and reset oil life system. See Owner Checks and Services accidentally, service the vehicle Engine Oil 0 192 and 0 At Each Fuel Stop within 5 000 km/3,000 mi since the Engine Oil Life System 194. last service. Reset the oil life . Inspect the engine air cleaner . Check the engine oil level. See system when the oil is changed. Engine Oil 0 192. 0 filter. See Engine Air Cleaner/ See Engine Oil Life System 194. Filter 0 196. Once a Month Air Conditioning Desiccant . Check engine coolant level. See . Check the tire inflation (Replace Every Seven Years) Cooling System 0 197. pressures. See Tire Pressure The air conditioning system requires . Check windshield washer fluid 0 227. maintenance every seven years. level. See Washer Fluid 0 201. . Inspect the tires for wear. See This service requires replacement of . Check tire inflation pressures. Tire Inspection 0 232. the desiccant to help the longevity See Tire Pressure 0 227. . Check the windshield washer and efficient operation of the air . Inspect tire wear. See Tire fluid level. See Washer Fluid conditioning system. This service Inspection 0 232. 0 201. can be complex. See your dealer. . Visually check for fluid leaks. Engine Oil Change Tire Rotation and Required Services Every 12 000 km/ . Inspect brake system. See When the CHANGE ENGINE OIL 7,500 mi Exterior Care 0 252. SOON DIC message displays, have the engine oil and filter changed Rotate the tires, if recommended for . Visually inspect steering, within the next 1 000 km/600 mi. the vehicle, and perform the suspension, and chassis If driven under the best conditions, following services. See Tire components for damage, the engine oil life system may not Rotation 0 232. including cracks or tears in the indicate the need for vehicle service rubber boots, loose or missing for up to a year. The engine oil and filter must be changed at least once Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

264 Service and Maintenance parts, or signs of wear at least . Check restraint system . Check parking brake and once a year. See Exterior Care components. See Safety System automatic transmission park 0 252. Check 0 49. mechanism. See Park Brake and P (Park) Mechanism Check . Inspect power steering for . Visually inspect fuel system for 0 proper attachment, connections, damage or leaks. 205. binding, leaks, cracks, . Visually inspect exhaust system . Check accelerator pedal for chafing, etc. and nearby heat shields for damage, high effort, or binding. Replace if needed. . Visually inspect halfshafts and loose or damaged parts. drive shafts for excessive wear, . Lubricate body components. See . Visually inspect gas strut for lubricant leaks, and/or damage Exterior Care 0 252. signs of wear, cracks, or other including: tube dents or cracks, damage. Check the hold open constant velocity joint or . Check starter switch. See Starter ability of the strut. If the hold universal joint looseness, Switch Check 0 204. open is low, service the gas 0 cracked or missing boots, loose . Check automatic transmission strut. See Gas Strut(s) 207. or missing boot clamps, center shift lock control function. See . Inspect sunroof track and seal, bearing excessive looseness, Automatic Transmission Shift if equipped. See Sunroof 0 27. loose or missing fasteners, and Lock Control Function Check axle seal leaks. 0 205. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Service and Maintenance 265

Maintenance Schedule

Additional Required 12 000 km/7,500 mi 24 000 km/15,000 mi 36 000 km/22,500 mi 48 000 km/30,000 mi 60 000 km/37,500 mi 72 000 km/45,000 mi 84 000 km/52,500 mi 96 000 km/60,000 mi 108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi 144 000 km/90,000 mi 156 000 km/97,500 mi 180 000 km/112,500 mi Services - Normal 168 000 km/105,000 mi 192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi 228 000 km/142,500 mi 240 000 km/150,000 mi

Rotate tires and perform Required Services. Check engine oil level and oil life percentage. @@@@@@@@@@@@@@@@@@@@ Change engine oil and filter, if needed. Replace passenger compartment air filter. (1) @ @ @ @ @ @ Inspect evaporative control system. (2) @ @ @ Replace engine air cleaner filter. (3) @ @ @ Replace spark plugs. Inspect spark plug wires, @ @ and/or boots. Change rear axle fluid, if equipped with AWD. (4) @ Drain and fill engine cooling system. (5) @ Visually inspect accessory drive belts. (6) @ Replace brake fluid. (7) Replace windshield wiper blades. (8) @@@@@@@@@@ Replace hood and/or body lift support gas @ @ struts. (9) Replace air conditioning desiccant. (10) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

266 Service and Maintenance Footnotes — Maintenance (2) Visually check all fuel and vapor (5) Or every five years, whichever Schedule Additional Required lines and hoses for proper comes first. See Cooling System Services - Normal attachment, connection, routing, and 0 197. (1) Or every two years, whichever condition. (6) Or every 10 years, whichever comes first. More frequent (3) Or every four years, whichever comes first. Inspect for fraying, passenger compartment air filter comes first. If driving in dusty excessive cracking, or damage; replacement may be needed if conditions, inspect the filter at each replace, if needed. driving in areas with heavy traffic, oil change or more often as needed. 0 (7) Replace brake fluid every five poor air quality, high dust levels, See Engine Air Cleaner/Filter 196. years. See Brake Fluid 0 203. or environmental allergens. (4) Do not directly power wash the (8) Or every 12 months, whichever Passenger compartment air filter transfer case and/or front/rear axle replacement may also be needed if comes first. See Wiper Blade output seals. High pressure water Replacement 0 206. there is reduced airflow, window can overcome the seals and fogging, or odors. Your GM dealer contaminate the transfer case fluid. (9) Or every 10 years, whichever can help determine when to replace Contaminated fluid will decrease the comes first. See Gas Strut(s) 0 207. the filter. life of the transfer case and/or axles (10) Replace air conditioning and should be replaced. desiccant every seven years. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Service and Maintenance 267

Maintenance Schedule

Additional Required 12 000 km/7,500 mi 24 000 km/15,000 mi 36 000 km/22,500 mi 48 000 km/30,000 mi 60 000 km/37,500 mi 72 000 km/45,000 mi 84 000 km/52,500 mi 96 000 km/60,000 mi 108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi 144 000 km/90,000 mi 156 000 km/97,500 mi 180 000 km/112,500 mi Services - Severe 168 000 km/105,000 mi 192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi 228 000 km/142,500 mi 240 000 km/150,000 mi

Rotate tires and perform Required Services. Check engine oil level and oil life percentage. @@@@@@@@@@@@@@@@@@@@ Change engine oil and filter, if needed. Replace passenger compartment air filter. (1) @ @ @ @ @ @ Inspect evaporative control system. (2) @ @ @ Replace engine air cleaner filter. (3) @ @ @ Change automatic transmission fluid. @ @ @ Replace spark plugs. Inspect spark plug wires @ @ and/or boots. Change rear axle fluid, if equipped with AWD. (4) @ @ Drain and fill engine cooling system. (5) @ Visually inspect accessory drive belts. (6) @ Replace brake fluid. (7) Replace windshield wiper blades. (8) @@@@@@@@@@ Replace hood and/or body lift support gas @ @ struts. (9) Replace air conditioning desiccant. (10) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

268 Service and Maintenance Footnotes — Maintenance contaminate the transfer case fluid. Special Application Schedule Additional Required Contaminated fluid will decrease the Services - Severe life of the transfer case and/or axles Services and should be replaced. (1) Or every two years, whichever . Severe Commercial Use comes first. More frequent (5) Or every five years, whichever Vehicles Only: Lubricate chassis passenger compartment air filter comes first. See Cooling System components every oil change. replacement may be needed if 0 197. . Have underbody flushing service driving in areas with heavy traffic, (6) Or every 10 years, whichever performed. See "Underbody poor air quality, high dust levels, comes first. Inspect for fraying, Maintenance" in Exterior Care or environmental allergens. excessive cracking, or damage; 0 252. Passenger compartment air filter replace, if needed. replacement may also be needed if there is reduced airflow, window (7) Replace brake fluid every five fogging, or odors. Your GM dealer years. See Brake Fluid 0 203. can help determine when to replace (8) Or every 12 months, whichever the filter. comes first. See Wiper Blade (2) Visually check all fuel and vapor Replacement 0 206. lines and hoses for proper (9) Or every 10 years, whichever attachment, connection, routing, and comes first. See Gas Strut(s) 0 207. condition. (10) Replace air conditioning (3) Or every four years, whichever desiccant every seven years. comes first. If driving in dusty conditions, inspect the filter at each oil change or more often as needed. See Engine Air Cleaner/Filter 0 196. (4) Do not directly power wash the transfer case and/or front/rear axle output seals. High pressure water can overcome the seals and Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Service and Maintenance 269 Additional Battery Brakes The 12-volt battery supplies power Brakes stop the vehicle and are Maintenance and Care to start the engine and operate any crucial to safe driving. Your vehicle is an important additional electrical accessories. . Signs of brake wear may include investment and caring for it properly . To avoid break-down or failure to chirping, grinding, or squealing may help to avoid future costly start the vehicle, maintain a noises, or difficulty stopping. repairs. To maintain vehicle battery with full cranking power. performance, additional . Trained dealer technicians have maintenance services may be . Trained dealer technicians have access to tools and equipment required. the diagnostic equipment to test to inspect the brakes and the battery and ensure that the recommend quality parts It is recommended that your dealer connections and cables are engineered for the vehicle. perform these services — their corrosion-free. trained dealer technicians know Fluids your vehicle best. Your dealer can Belts Proper fluid levels and approved also perform a thorough . Belts may need replacing if they fluids protect the vehicle’s systems assessment with a multi-point squeak or show signs of and components. See inspection to recommend when your cracking or splitting. Recommended Fluids and vehicle may need attention. 0 . Trained dealer technicians have Lubricants 272 for GM approved The following list is intended to access to tools and equipment fluids. explain the services and conditions to inspect the belts and . Engine oil and windshield to look for that may indicate recommend adjustment or washer fluid levels should be services are required. replacement when necessary. checked at every fuel fill. . Instrument cluster lights may come on to indicate that fluids may be low and need to be filled. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

270 Service and Maintenance Hoses Shocks and Struts Tires Hoses transport fluids and should Shocks and struts help aid in control Tires need to be properly inflated, be regularly inspected to ensure for a smoother ride. rotated, and balanced. Maintaining that there are no cracks or leaks. . Signs of wear may include the tires can save money and fuel, With a multi-point inspection, your steering wheel vibration, bounce/ and can reduce the risk of tire dealer can inspect the hoses and sway while braking, longer failure. advise if replacement is needed. stopping distance, or uneven . Signs that the tires need to be Lamps tire wear. replaced include three or more . As part of the multi-point visible treadwear indicators; cord Properly working headlamps, or fabric showing through the taillamps, and brake lamps are inspection, trained dealer technicians can visually inspect rubber; cracks or cuts in the important to see and be seen on tread or sidewall; or a bulge or the road. the shocks and struts for signs of leaking, blown seals, split in the tire. . Signs that the headlamps need or damage, and can advise . Trained dealer technicians can attention include dimming, failure when service is needed. inspect and recommend the right to light, cracking, or damage. tires. Your dealer can also The brake lamps need to be provide tire/wheel balancing checked periodically to ensure services to ensure smooth that they light when braking. vehicle operation at all speeds. . With a multi-point inspection, Your dealer sells and services your dealer can check the lamps name brand tires. and note any concerns. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Service and Maintenance 271 Vehicle Care . Your dealer has the required Wiper Blades To help keep the vehicle looking like equipment to ensure proper Wiper blades need to be cleaned new, vehicle care products are wheel alignment. and kept in good condition to available from your dealer. For Windshield provide a clear view. information on how to clean and For safety, appearance, and the . Signs of wear include streaking, protect the vehicle’s interior and 0 best viewing, keep the windshield skipping across the windshield, exterior, see Interior Care 256 and and worn or split rubber. Exterior Care 0 252. clean and clear. . Signs of damage include . Trained dealer technicians can Wheel Alignment scratches, cracks, and chips. check the wiper blades and replace them when needed. Wheel alignment is critical for . Trained dealer technicians can ensuring that the tires deliver inspect the windshield and optimal wear and performance. recommend proper replacement . Signs that the alignment may if needed. need to be adjusted include pulling, improper vehicle handling, or unusual tire wear. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

272 Service and Maintenance Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants Usage Fluid/Lubricant Automatic Transmission DEXRON-VI Automatic Transmission Fluid. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling System 0 197. Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil 0 192. Hood Latch Assembly, Secondary Lubriplate Lubricant Aerosol (GM Part No. 89021668, in Latch, Pivots, Spring Anchor, and Canada 89021674) or lubricant meeting requirements of NLGI #2, Release Pawl Category LB or GC-LB. Hydraulic Brake System DOT 4 Hydraulic Brake Fluid (GM Part No. 19299570, in Canada 19299571). Key Lock Cylinders, Hood and Door Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Hinges Canada 10953474). Weatherstrip Conditioning Weatherstrip lubricant (GM Part No. 3634770, in Canada 10953518) or equivalent. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Service and Maintenance 273 Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer. Maintenance Replacement Parts Part GM Part Number ACDelco Part Number Engine Air Cleaner/Filter 95021102 A3184C Engine Oil Filter 1.4L L4 Engine (LUV)(1) 55594651/25195785 PF2257G/PF2263G Passenger Compartment Air Filter 13271190 CF181 Spark Plugs 1.4L L4 Engine (LUV) 55576026 41-121 Wiper Blades Driver Side – 65.0 cm (25.6 in) 94531969 — Passenger Side – 38.0 cm (15.0 in) 95915127 — Rear – 26.5 cm (10.4 in) 95915137 — Footnote: (1) The Hengst oil filter (55594651/PF2257G) and the UFI oil filter (25195785/PF2263G) are not interchangeable. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

274 Service and Maintenance Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts. Odometer Date Serviced By Services Performed Reading Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Technical Data 275 Vehicle Identification parts. See “Engine Specifications” Technical Data under Capacities and Specifications 0 Vehicle Identification 276 for the vehicle's engine code. Vehicle Identification Number (VIN) Vehicle Identification Service Parts Number (VIN) ...... 275 Identification Service Parts Identification . . . 275 There may be a large barcode on Vehicle Data the certification label on the center Capacities and pillar that you can scan for the Specifications ...... 276 following information: Engine Drive Belt Routing . . . . 278 . Vehicle Identification This legal identifier is in the front Number (VIN) corner of the instrument panel, on . Model designation the driver side of the vehicle. It can . Paint information be seen through the windshield from outside. The Vehicle Identification . Production options Number (VIN) also appears on the If there is not a large barcode on Vehicle Certification and Service this label, then you will find this Parts labels and certificates of title same information on a label inside and registration. the glove box. Engine Identification The eighth character in the VIN is the engine code. This code identifies the vehicle's engine, specifications, and replacement Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

276 Technical Data Vehicle Data Capacities and Specifications The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants 0 272 for more information. Capacities Application Metric English Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under the hood. See your dealer for more information. Engine Cooling System* 7.3 L 7.7 qt Engine Oil with Filter 4.0 L 4.2 qt Fuel Tank 53 L 14 gal Wheel Nut Torque 140 Y 100 lb ft Transfer Case 0.35 L 0.36 qt All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling. *Engine cooling system capacity values are based on the entire cooling system and its components. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Technical Data 277 Engine Specifications Engine VIN Code Transmission Spark Plug Gap 1.4L L4 (LUV) B Automatic 0.60–0.70 mm (0.024– 0.028 in) Spark plug gaps are preset by the manufacturer. Re-gapping the spark plug is not recommended and can damage the spark plug. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

278 Technical Data Engine Drive Belt Routing

1.4L L4 Engine (LUV) Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Customer Information 279 Reporting Safety Defects Customer Information Customer Reporting Safety Defects to Information the United States Government ...... 289 Customer Satisfaction Reporting Safety Defects to Procedure Customer Information the Canadian Your satisfaction and goodwill are Customer Satisfaction Government ...... 290 important to your dealer and to Procedure ...... 279 Reporting Safety Defects to Buick. Normally, any concerns with Customer Assistance General Motors ...... 290 the sales transaction or the Offices ...... 281 Vehicle Data Recording and operation of the vehicle will be Customer Assistance for Text resolved by your dealer's sales or Telephone (TTY) Users . . . . . 282 Privacy Vehicle Data Recording and service departments. Sometimes, Online Owner Center ...... 282 however, despite the best intentions GM Mobility Reimbursement Privacy ...... 290 Cybersecurity ...... 291 of all concerned, misunderstandings Program ...... 282 can occur. If your concern has not Roadside Assistance Event Data Recorders ...... 291 OnStar ...... 292 been resolved to your satisfaction, Program ...... 283 the following steps should be taken: Scheduling Service Infotainment System ...... 292 Appointments ...... 284 STEP ONE : Discuss your concern Courtesy Transportation with a member of dealership Program ...... 285 management. Normally, concerns Collision Damage Repair . . . . . 286 can be quickly resolved at that level. Publication Ordering If the matter has already been Information ...... 288 reviewed with the sales, service, Radio Frequency or parts manager, contact the owner Statement ...... 289 of your dealership or the general manager. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

280 Customer Information STEP TWO : If after contacting a When contacting Buick, remember decision given in your case, you member of dealership management, that your concern will likely be may reject it and proceed with any it appears your concern cannot be resolved at a dealer's facility. That is other venue for relief available resolved by your dealership without why we suggest following Step One to you. further help, in the U.S., call first. You may contact the BBB Auto Line 1-800-521-7300. In Canada, contact STEP THREE — U.S. Owners : Program using the toll-free General Motors of Canada Both General Motors and your telephone number or write them at Customer Care Centre at dealer are committed to making the following address: 1-800-263-3777 (English) or sure you are completely satisfied 1-800-263-7854 (French). BBB Auto Line Program with the new vehicle. However, BBB National Programs, Inc. We encourage you to call the if you continue to remain unsatisfied 3033 Wilson Boulevard toll-free number in order to give the after following the procedure Suite 600 inquiry prompt attention. Have the outlined in Steps One and Two, you Arlington, VA 22201 following information available to can file with the Better Business give the Customer Assistance Bureau (BBB) Auto Line® Program Telephone: 1-800-955-5100 representative: to enforce your rights. http://www.bbb.org/council/ programs-services/ . Vehicle Identification The BBB Auto Line Program is an dispute-handling-and-resolution/ Number (VIN). This is available out-of-court program administered bbb-auto-line from the vehicle registration or by BBB National Programs, Inc. to title, or the plate at the top left of settle automotive disputes regarding This program is available in all the instrument panel and visible vehicle repairs or the interpretation 50 states and the District of through the windshield. of the New Vehicle Limited Columbia. Eligibility is limited by vehicle age, mileage, and other . Dealership name and location. Warranty. Although you may be required to resort to this informal factors. General Motors reserves . Vehicle delivery date and dispute resolution program prior to the right to change eligibility present mileage. filing a court action, use of the limitations and/or discontinue its program is free of charge and your participation in this program. case will generally be heard within 40 days. If you do not agree with the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Customer Information 281 STEP THREE — Canadian call toll-free 1-800-207-0685, or call United States and Puerto Rico Owners : In the event that you do the General Motors Customer Care Buick Customer Assistance Center not feel your concerns have been Centre, 1-800-263-3777 (English), P.O. Box 33136 addressed after following the 1-800-263-7854 (French), Detroit, MI 48232-5136 procedure outlined in Steps One or write to: www.Buick.com and Two, General Motors of Canada Mediation/Arbitration Program 1-800-521-7300 Company wants you to be aware of c/o Customer Care Centre 1-800-832-8425 (For Text its participation in a no-charge General Motors of Canada Telephone devices (TTYs)) Mediation/Arbitration program. Company Roadside Assistance: General Motors of Canada Mail Code: CA1-163-005 1-800-252-1112 Company has committed to binding 1908 Colonel Sam Drive arbitration of owner disputes Oshawa, Ontario L1H 8P7 From U.S. Virgin Islands: involving factory-related vehicle service claims. The program The inquiry should be accompanied 1-800-496-9994 by the Vehicle Identification provides for the review of the facts Canada involved by an impartial third party Number (VIN). arbiter, and may include an informal General Motors of Canada hearing before the arbiter. The Customer Assistance Company program is designed so that the Offices Customer Care Centre, Mail Code: entire dispute settlement process, CA1-163-005 from the time you file your complaint Buick encourages customers to call 1908 Colonel Sam Drive to the final decision, should be the toll-free number for assistance. Oshawa, Ontario L1H 8P7 completed in about 70 days. We However, if a customer wishes to www.gm.ca write or e-mail Buick, the letter believe our impartial program offers 1-800-263-3777 (English) should be addressed to: advantages over courts in most 1-800-263-7854 (French) jurisdictions because it is informal, 1-800-263-3830 (For Text quick, and free of charge. Telephone devices (TTYs)) For further information concerning Roadside Assistance: eligibility in the Canadian Motor 1-800-268-6800 Vehicle Arbitration Plan (CAMVAP), Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

282 Customer Information All Overseas Locations Membership Benefits See my.buick.com to register your vehicle. Please contact the local General E : Download owner’s manuals Motors Business Unit. and view vehicle-specific how-to Buick Owner Centre (Canada) videos. mybuick.ca Customer Assistance for G : View maintenance schedules, Visit the Buick Owner Centre at Text Telephone (TTY) alerts, and Vehicle Diagnostic mybuick.ca (English) or my.buick.ca Users Information. Schedule service (French) to access similar benefits appointments. to the U.S. site. To assist customers who are deaf, hard of hearing, or speech-impaired I : View and print dealer-recorded and who use Text Telephones service records and self-recorded GM Mobility (TTYs), Buick has TTY equipment service records. Reimbursement Program available at its Customer Assistance D : Select a dealer and view Center. Any TTY user can locations, maps, phone numbers, communicate with Buick by dialing: and hours. 1-800-832-8425. TTY users in Canada can dial 1-800-263-3830. r : Track your vehicle’s warranty information. Online Owner Center J : View active recalls by Vehicle Online Owner Experience Identification Number (VIN). See This program is available to (U.S.) my.buick.com Vehicle Identification Number (VIN) qualified applicants for cost 0 275. reimbursement, up to certain limits, The Buick online owner experience of eligible aftermarket adaptive allows access to videos, articles, H : Compare and shop for Buick equipment required for the vehicle, and vehicle health specific to your and OnStar plans and services. such as hand controls or a Buick as well as your OnStar View GM Card and SiriusXM wheelchair/scooter lift for the Account information all in one place. information (if equipped). vehicle. F : Chat with online help representatives. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Customer Information 283 To learn about the GM Mobility . Your name, home address, and changes or discontinue the program, see www.gmmobility.com home telephone number Roadside Assistance program at or call the GM Mobility Assistance . Telephone number of your any time without notification. Center at 1-800-323-9935. Text location General Motors North America and Telephone (TTY) users, call . Location of the vehicle Buick reserve the right to limit 1-800-833-9935. services or payment to an owner or General Motors of Canada also has . Model, year, color, and license driver if they decide the claims are a Mobility program. See www.gm.ca plate number of the vehicle made too often, or the same type of or call 1-800-GM-DRIVE . Odometer reading, Vehicle claim is made many times. (800-463-7483) for details. TTY Identification Number (VIN), and Services Provided users call 1-800-263-3830. delivery date of the vehicle . Emergency Fuel Delivery: Roadside Assistance . Description of the problem Delivery of enough fuel for the Program Coverage vehicle to get to the nearest service station. For U.S.-purchased vehicles, call Services are provided for the Lock-Out Service: Service to 1-800-252-1112; (Text Telephone duration of the vehicle’s powertrain . unlock the vehicle if you are (TTY): 1-888-889-2438). warranty. locked out. A remote unlock may For Canadian-purchased vehicles, In the U.S., anyone driving the be available if you have OnStar. call 1-800-268-6800. vehicle is covered. In Canada, a For security reasons, the driver person driving the vehicle without Service is available 24 hours a day, must present identification permission from the owner is not before this service is given. 365 days a year. covered. . Emergency Tow from a Public Calling for Assistance Roadside Assistance is not a part of Road or Highway: Tow to the When calling Roadside Assistance, the New Vehicle Limited Warranty. nearest Buick dealer for have the following information General Motors North America and warranty service, or if the vehicle ready: Buick reserve the right to make any was in a crash and cannot be Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

284 Customer Information driven. Assistance is not given . Legal fines. Once authorization has been when the vehicle is stuck in . Mounting, dismounting, received, the Roadside sand, mud, or snow. or changing of snow tires, Assistance advisor will help you . Flat Tire Change: Service to chains, or other traction devices. make arrangements and explain how to receive payment. change a flat tire with the spare Service is not provided if a vehicle tire. The spare tire, if equipped, is in an area that is not accessible . Alternative Service: If must be in good condition and to the service vehicle or is not a assistance cannot be provided properly inflated. It is the owner's regularly traveled or maintained right away, the Roadside responsibility for the repair or public road, which includes ice and Assistance advisor may give replacement of the tire if it is not winter roads. Off-road use is not permission to get local covered by the warranty. covered. emergency road service. You will . Battery Jump Start: Service to receive payment, up to $100, jump start a dead battery. Services Specific to after sending the original receipt Canadian-Purchased Vehicles to Roadside Assistance. . Trip Interruption Benefits and Mechanical failures may be Assistance: If your trip is . Fuel Delivery: Reimbursement covered, however any cost for interrupted due to a warranty is up to 7 liters. Diesel fuel parts and labor for repairs not event, incidental expenses may delivery may be restricted. covered by the warranty are the be reimbursed within the Propane and other fuels are not owner responsibility. Powertrain warranty period. provided through this service. Items considered are reasonable . Lock-Out Service: Vehicle Scheduling Service and customary hotel, meals, registration is required. rental car, or a vehicle being Appointments . Trip Interruption Benefits and delivered back to the customer, When the vehicle requires warranty Assistance: Must be over up to 500 miles. service, contact your dealer and 150 km from where your trip was request an appointment. By Services Not Included in started to qualify. scheduling a service appointment Pre-authorization, original Roadside Assistance and advising the service consultant detailed receipts, and a copy of . Impound towing caused by the repair orders are required. violation of any laws. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Customer Information 285 of your transportation needs, your extended powertrain, and/or Public Transportation or Fuel dealer can help minimize your hybrid-specific warranties in both Reimbursement inconvenience. the U.S. and Canada. If overnight warranty repairs are If the vehicle cannot be scheduled Several Courtesy Transportation needed, and public transportation is into the service department options are available to assist in used, the expense must be immediately, keep driving it until it reducing inconvenience when supported by original receipts and can be scheduled for service, warranty repairs are required. within the maximum amount allowed unless, of course, the problem is Courtesy Transportation is not a by GM. If U.S. customers arrange safety related. If it is, please call part of the New Vehicle Limited their own transportation, limited your dealership, let them know this, Warranty. A separate manual reimbursement for reasonable fuel and ask for instructions. expenses may be available. Claim entitled “Limited Warranty and amounts should reflect actual costs If your dealer requests you to bring Owner Assistance Information” the vehicle for service, you are furnished with each new vehicle and be supported by original urged to do so as early in the work provides detailed warranty coverage receipts. See your dealer for day as possible to allow for information. information. same-day repair. Transportation Options Courtesy Rental Vehicle For an overnight warranty repair, the Warranty service can generally be Courtesy Transportation dealer may provide an available completed while you wait. However, Program courtesy rental vehicle or provide for if you are unable to do so, your reimbursement of a rental vehicle. To enhance your ownership dealer may offer the following Reimbursement is limited and must experience, we and our participating transportation options: dealers are proud to offer Courtesy be supported by original receipts as Transportation, a customer support Shuttle Service well as a signed and completed program for vehicles with the rental agreement and meet state/ This includes one-way or round-trip provincial, local, and rental vehicle Bumper-to-Bumper (Base Warranty shuttle service within reasonable Coverage period in Canada), provider requirements. time and distance parameters of Requirements vary and may include your dealer's area. minimum age requirements, insurance coverage, credit card, etc. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

286 Customer Information Additional fees such as fuel, rental equipment and quality replacement performance; however, the history of vehicle insurance, taxes, levies, parts. Poorly performed collision these parts is not known. Such parts usage fees, excessive mileage, repairs diminish the vehicle resale are not covered by the GM New or rental usage beyond the value, and safety performance can Vehicle Limited Warranty, and any completion of the repair are also be compromised in subsequent related failures are not covered by your responsibility. collisions. that warranty. It may not be possible to provide a Collision Parts Aftermarket collision parts are also like vehicle as a courtesy rental. available. These are made by Genuine GM Collision parts are new companies other than GM and may Additional Program parts made with the same materials not have been tested for the vehicle. Information and construction methods as the As a result, these parts may fit parts with which the vehicle was All program options, such as shuttle poorly, exhibit premature durability/ originally built. Genuine GM service, may not be available at corrosion problems, and may not Collision parts are the best choice to every dealer. Contact your dealer perform properly in subsequent ensure that the vehicle's designed for specific availability. collisions. Aftermarket parts are not appearance, durability, and safety covered by the GM New Vehicle General Motors reserves the right to are preserved. The use of Genuine Limited Warranty, and any vehicle unilaterally modify, change, GM parts can help maintain the GM failure related to such parts is not or discontinue Courtesy New Vehicle Limited Warranty. covered by that warranty. Transportation at any time and to Recycled original equipment parts resolve all questions of claim may also be used for repair. These Repair Facility eligibility pursuant to the terms and parts are typically removed from GM also recommends that you conditions described herein at its vehicles that were total losses in choose a collision repair facility that sole discretion. prior crashes. In most cases, the meets your needs before you ever parts being recycled are from need collision repairs. Your dealer Collision Damage Repair undamaged sections of the vehicle. may have a collision repair center If the vehicle is involved in a A recycled original equipment GM with GM-trained technicians and collision and it is damaged, have the part may be an acceptable choice to state-of-the-art equipment, or be damage repaired by a qualified maintain the vehicle's originally able to recommend a collision repair technician using the proper designed appearance and safety Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Customer Information 287 center that has GM-trained Manufacturer (OEM) parts or . Vehicle license plate number technicians and comparable Genuine Manufacturer replacement . Vehicle make, model, and equipment. parts. Read the lease carefully, as model year you may be charged at the end of Insuring the Vehicle the lease for poor quality repairs. . Vehicle Identification Protect your investment in the GM Number (VIN) If a Crash Occurs vehicle with comprehensive and . Insurance company and policy collision insurance coverage. There If there has been an injury, call number are significant differences in the emergency services for help. Do not quality of coverage afforded by leave the scene of a crash until all . General description of the various insurance policy terms. matters have been taken care of. damage to the other vehicle Many insurance policies provide Move the vehicle only if its position Choose a reputable repair facility reduced protection to the GM puts you in danger, or you are that uses quality replacement parts. vehicle by limiting compensation for instructed to move it by a police See “Collision Parts” earlier in this damage repairs through the use of officer. section. aftermarket collision parts. Some Give only the necessary information If the airbag has inflated, see What insurance companies will not to police and other parties involved Will You See after an Airbag specify aftermarket collision parts. in the crash. Inflates? 0 55. When purchasing insurance, we recommend that you ensure that the For emergency towing see Managing the Vehicle Damage vehicle will be repaired with GM Roadside Assistance Program Repair Process original equipment collision parts. 0 283. In the event that the vehicle requires If such insurance coverage is not Gather the following information: available from your current damage repairs, GM recommends insurance carrier, consider switching . Driver name, address, and that you take an active role in its to another insurance carrier. telephone number repair. If you have a pre-determined repair facility of choice, take the . Driver license number If the vehicle is leased, the leasing vehicle there, or have it towed there. company may require you to have . Owner name, address, and Specify to the facility that any insurance that ensures repairs with telephone number required replacement collision parts Genuine GM Original Equipment Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

288 Customer Information be original equipment parts, either Publication Ordering Current and Past Models new Genuine GM parts or recycled Service manuals and customer original GM parts. Remember, Information literature are available for many recycled parts will not be covered by Service Manuals current and past model year GM the GM vehicle warranty. Service manuals have the diagnosis vehicles. Insurance pays the bill for the repair, and repair information on the To order, call 1-800-551-4123 but you must live with the repair. engine, transmission, axle, Monday Friday, 8:00 a.m. 6:00 p.m. Depending on your policy limits, – – suspension, brakes, electrical eastern time your insurance company may system, steering system, body, etc. initially value the repair using For credit card orders only (VISA, aftermarket parts. Discuss this with Customer Literature MasterCard, or Discover), see the repair professional, and insist on Helm, Inc. at: www.helminc.com. Owner’s manuals are written Genuine GM parts. Remember, specifically for owners and are To order by mail, write to: if the vehicle is leased, you may be intended to provide basic obligated to have the vehicle Helm, Incorporated operational information about the Attention: Customer Service repaired with Genuine GM parts, vehicle. The owner s manual even if your insurance coverage ’ 47911 Halyard Drive includes the Maintenance Schedule Plymouth, MI 48170 does not pay the full cost. for all models. Make checks payable in U.S. funds. If another party's insurance Customer literature publications company is paying for the repairs, available for purchase include you are not obligated to accept a owner’s manuals, warranty repair valuation based on that manuals, infotainment manuals, and insurance company's collision policy portfolios. Portfolios include an repair limits, as you have no owner’s manual, warranty manual, contractual limits with that company. infotainment manual, if applicable, In such cases, you can have control and zip lock bag or pouch. of the repair and parts choices as long as the cost stays within reasonable limits. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Customer Information 289 Radio Frequency Reporting Safety recall and remedy campaign. Statement However, NHTSA cannot Defects become involved in individual This vehicle has systems that problems between you, your operate on a radio frequency that Reporting Safety Defects dealer, or General Motors. complies with Part 15/Part 18 of the Federal Communications to the United States To contact NHTSA, you may call Commission (FCC) rules and with Government the Vehicle Safety Hotline Innovation, Science and Economic If you believe that your vehicle toll-free at 1-888-327-4236 Development (ISED) Canada's (TTY: 1-800-424-9153); go to RSP-100 / ICES-GEN. has a defect which could cause a crash or could cause injury or http://www.safercar.gov; or Operation is subject to the following death, you should immediately write to: two conditions: inform the National Highway Administrator, NHTSA 1. The device may not cause Traffic Safety Administration 1200 New Jersey Avenue, S.E. harmful interference. (NHTSA) in addition to notifying Washington, D.C. 20590 2. The device must accept any General Motors. You can also obtain other interference received, including If NHTSA receives similar interference that may cause information about motor undesired operation of the complaints, it may open an vehicle safety from device. investigation, and if it finds http://www.safercar.gov. that a safety defect exists in a Changes or modifications to any of group of vehicles, it may order a these systems by other than an authorized service facility could void authorization to use this equipment. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

290 Customer Information Reporting Safety Defects Reporting Safety Defects Vehicle Data to the Canadian to General Motors Recording and Government In addition to notifying NHTSA (or Privacy If you live in Canada, and you Transport Canada) in a situation like this, notify General Motors. The vehicle has a number of believe that the vehicle has a computers that record information safety defect, notify Transport In the U.S., call 1-800-521-7300, or write: about the vehicle’s performance and Canada immediately, and notify how it is driven or used. For General Motors of Canada Buick Customer Assistance Center example, the vehicle uses computer Company. Call Transport P.O. Box 33136 modules to monitor and control Canada at 1-800-333-0510; Detroit, MI 48232–5136 engine and transmission go to: In Canada, call 1-800-263-3777 performance, to monitor the conditions for airbag deployment www.tc.gc.ca/recalls (English) (English) or 1-800-263-7854 (French), or write: and deploy them in a crash, and, www.tc.gc.ca/rappels (French) if equipped, to provide antilock General Motors of Canada braking to help the driver control the or write to: Company vehicle. These modules may store Transport Canada Customer Care Centre, Mail Code: data to help the dealer technician Motor Vehicle Safety Directorate CA1-163-005 service the vehicle or to help GM 1908 Colonel Sam Drive improve safety or features. Some Defect Investigations and Oshawa, Ontario L1H 8P7 Recalls Division modules may also store data about 80 Noel Street In Mexico, call 01-800-200-28425 or how the vehicle is operated, such as 01-800-466-0818. rate of fuel consumption or average Gatineau, QC J8Z 0A1 speed. These modules may retain In other Central America and personal preferences, such as radio Caribbean Countries, call presets, seat positions, and 52-722-236-0680. temperature settings. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Customer Information 291 Cybersecurity untrusted networks (such as . Whether or not the driver and Bluetooth, WIFI or similar passenger safety belts were GM collects information about the technology). In the event you buckled/fastened; use of your vehicle including suspect any security incident . How far (if at all) the driver was operational and safety related impacting your data or the safe information. We collect this depressing the accelerator and/ operation of your vehicle, please or brake pedal; and, information to provide, evaluate, stop operating your vehicle and improve, and troubleshoot our contact your dealer. . How fast the vehicle was products and services and to traveling. develop new products and services. Event Data Recorders The protection of vehicle electronics These data can help provide a systems and customer data from This vehicle is equipped with an better understanding of the unauthorized outside electronic event data recorder (EDR). The circumstances in which crashes and access or control is important to main purpose of an EDR is to injuries occur. GM. GM maintains appropriate record, in certain crash or near Note security standards, practices, crash-like situations, such as an air EDR data are recorded by your guidelines and controls aimed at bag deployment or hitting a road vehicle only if a non-trivial crash defending the vehicle and the obstacle, data that will assist in situation occurs; no data are vehicle service ecosystem against understanding how a vehicle’s recorded by the EDR under normal unauthorized electronic access, systems performed. The EDR is driving conditions and no personal detecting possible malicious activity designed to record data related to data (e.g., name, gender, age, and in related networks, and responding vehicle dynamics and safety crash location) are recorded. to suspected cybersecurity incidents systems for a short period of time, However, other parties, such as law in a timely, coordinated and effective typically 30 seconds or less. The enforcement, could combine the manner. Security incidents could EDR in this vehicle is designed to EDR data with the type of impact your safety or compromise record such data as: personally identifying data routinely your private data. To minimize . How various systems in your acquired during a crash security risks, please do not connect vehicle were operating; investigation. your vehicle electronic systems to unauthorized devices or connect your vehicle to any unknown or Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

292 Customer Information To read data recorded by an EDR, OnStar special equipment is required, and access to the vehicle or the EDR is If the vehicle is equipped with needed. In addition to the vehicle OnStar and has an active service manufacturer, other parties, such as plan, additional data may be law enforcement, that have the collected and transmitted through special equipment, can read the the OnStar system. This includes information if they have access to information about the vehicle’s the vehicle or the EDR. operation; collisions involving the vehicle; the use of the vehicle and GM will not access these data or its features, including infotainment; share it with others except: with the and the location and approximate consent of the vehicle owner or, GPS speed of the vehicle. Refer to if the vehicle is leased, with the the OnStar Terms and Conditions consent of the lessee; in response and Privacy Statement on the to an official request by police or OnStar website. similar government office; as part of GM's defense of litigation through See OnStar Additional Information the discovery process; or, as 0 295. required by law. Data that GM collects or receives may also be Infotainment System used for GM research needs or may If the vehicle is equipped with a be made available to others for navigation system as part of the research purposes, where a need is infotainment system, use of the shown and the data is not tied to a system may result in the storage of specific vehicle or vehicle owner. destinations, addresses, telephone numbers, and other trip information. See the infotainment manual for information on stored data and for deletion instructions. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

OnStar 293 OnStar Overview information. See OnStar User OnStar Terms, Privacy Statement, and Software Terms for more details including system limitations at OnStar Overview www.onstar.com (U.S.) or OnStar Overview ...... 293 www.onstar.ca (Canada). OnStar Services The OnStar system status light is Emergency ...... 294 next to the OnStar buttons. If the Security ...... 295 status light is: = Voice Command Button OnStar Additional Information . Solid Green: System is ready. OnStar Additional Q Blue OnStar Button . Flashing Green: On a call. Information ...... 295 > Red Emergency Button . Red: Indicates a problem. This vehicle may be equipped with a . Off: System is off. Press Q twice comprehensive, in-vehicle system to speak with an OnStar Advisor. that can connect to an OnStar Advisor for Emergency, Security, Press Q or call 1-888-4ONSTAR Navigation, Connections, and (1-888-466-7827) to speak to an Diagnostics Services. OnStar Advisor. services may require a paid service Functionality of the Voice Command plan and data plan. OnStar requires button may vary by vehicle and the vehicle battery and electrical region. system, cellular service, and GPS satellite signals to be available and Press = to: operating. OnStar acts as a link to . Open the OnStar app on the existing emergency service infotainment display. See the providers. OnStar may collect infotainment manual for information about you and your information on how to use the vehicle, including location OnStar app. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

294 OnStar Or . Receive Roadside Assistance. OnStar Services . Give OnStar Turn-by-Turn . Manage Wi-Fi Settings, Navigation voice commands. if equipped. Emergency . Obtain and customize the Wi-Fi Press > to get a priority connection Emergency Services require an hotspot name or SSID and to an OnStar Advisor available active safety and security plan. With password, if equipped. 24/7 to: Automatic Crash Response, built-in Press Q to connect to an . Get help for an emergency. sensors can automatically alert a Advisor to: specially trained OnStar Advisor . Be a Good Samaritan or who is immediately connected in to . Verify account information or respond to an AMBER Alert. the vehicle to help. update contact information. . Get assistance in severe Press > for a priority connection to Get driving directions. weather or other crisis situations . an OnStar Advisor who can contact and find evacuation routes. . Receive a Diagnostic check of emergency service providers, direct the vehicle's key operating them to your exact location, and systems. relay important information. With OnStar Crisis Assist, specially trained Advisors are available 24 hours a day, 7 days a week, to provide a central point of contact, assistance, and information during a crisis. With Roadside Assistance, Advisors can locate a nearby service provider to help with a flat tire, a battery jump, or an empty gas tank. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

OnStar 295 Security OnStar Additional Reactivation for Subsequent Owners If equipped, OnStar provides these Information services: Press Q and follow the prompts to . With Stolen Vehicle Assistance, In-Vehicle Audio Messages speak to an Advisor as soon as OnStar Advisors can use GPS to Audio messages may play important possible. The Advisor will update pinpoint the vehicle and help information at the following times: vehicle records and explain OnStar authorities quickly recover it. or connected service options. . Prior to vehicle purchase. Press . With Remote Ignition Block, Q to set up an account. How OnStar Service Works if equipped, OnStar can block Automatic Crash Response, the engine from being restarted. . After change in ownership and at 90 days. Emergency Services, Crisis Assist, . With Stolen Vehicle Slowdown, Stolen Vehicle Assistance, Remote if equipped, OnStar can work Transferring Service Services, and Roadside Assistance with law enforcement to Q are available on most vehicles. Not gradually slow the vehicle down. Press to request account transfer all OnStar services are available eligibility information. The Advisor everywhere or on all vehicles. For Theft Alarm Notification can cancel or change account more information, a full description information. If equipped, if the doors are locked of OnStar services, system and the vehicle alarm sounds, a Selling/Transferring the limitations, and OnStar User Terms, notification by text, e-mail, or phone Vehicle Privacy Statement, and Software call will be sent. If the vehicle is Terms: Call 1-888-4ONSTAR stolen, an OnStar Advisor can work . Call 1-888-4ONSTAR (1-888-466-7827) immediately to with authorities to recover the (1-888-466-7827). vehicle. terminate your OnStar or connected services if the vehicle is disposed . See www.onstar.com (U.S.). of, sold, transferred, or if the . See www.onstar.ca (Canada). lease ends. . Call TTY 1-877-248-2080. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

296 OnStar . Press Q to speak with an to the vehicle in a crash, or wireless access to all OnStar services, Advisor. phone network congestion or except Virtual Advisor and OnStar jamming — may prevent service. Turn-by-Turn Navigation. OnStar or connected services cannot work unless the vehicle is in See Radio Frequency Statement If equipped, TTY mode can be a place where OnStar has an 0 289. turned on or off by touching Settings, then Apps, and then agreement with a wireless service Services for People with provider for service in that area. The Phone. When TTY mode is on, wireless service provider must also Disabilities phone calls can be made or have coverage, network capacity, Advisors provide services to help received with OnStar using the reception, and technology with physical disabilities and infotainment display. compatible with OnStar or medical conditions. OnStar Personal Identification connected services. Service Q involving location information about Press to help: Number (PIN) the vehicle cannot work unless GPS . Locate a gas station with an A PIN is needed to access some signals are available, unobstructed, attendant to pump gas. OnStar services. The PIN will need and compatible with the OnStar to be changed the first time when . Find a hotel, restaurant, etc., hardware. OnStar or connected speaking with an Advisor. To that meets accessibility needs. services may not work if the OnStar change the OnStar PIN, contact an equipment is not properly installed . Provide directions to the closest OnStar Advisor by pressing Q or or it has not been properly hospital or pharmacy in urgent calling 1-888-4ONSTAR. maintained. If equipment or software situations. is added, connected, or modified, Warranty TTY Users OnStar or connected services may OnStar equipment may be not work. Other problems beyond OnStar has the ability to warranted as part of the vehicle the control of OnStar — such as communicate to deaf, warranty. hills, tall buildings, tunnels, weather, hard-of-hearing, or speech-impaired electrical system design and customers while in the vehicle. The architecture of the vehicle, damage available dealer-installed TTY system can provide in-vehicle Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

OnStar 297 Languages call OnStar. However, OnStar may come on. Press Q to try the could have difficulty identifying The vehicle can be programmed to call again or try again after driving a the exact location. respond in multiple languages. few miles into another cellular area. Press Q and ask for an Advisor. . In emergency situations, OnStar Vehicle and Power Issues Advisors are available in English, can use the last stored GPS Spanish, and French. Available location to send to emergency OnStar services require a vehicle languages may vary by country. responders. electrical system, wireless service, and GPS satellite technologies to be A temporary loss of GPS can cause available and operating for features Potential Issues loss of the ability to send a to function properly. These systems OnStar cannot perform Remote Turn-by-Turn Navigation route. The may not operate if the battery is Door Unlock or Stolen Vehicle Advisor may give a verbal route or discharged or disconnected. Assistance after the vehicle has may ask for a call back after the been off continuously for 10 days vehicle is driven into an open area. Add-on Electrical Equipment without an ignition cycle. If the vehicle has not been started for Cellular and GPS Antennas The OnStar system is integrated 10 days, OnStar can contact into the electrical architecture of the Cellular reception is required for vehicle. Do not add any electrical Roadside Assistance or a locksmith OnStar to send remote signals to equipment. See Add-On Electrical to help gain access to the vehicle. the vehicle. Do not place items over Equipment 0 185. Added electrical or near the antenna to prevent equipment may interfere with the Global Positioning blocking cellular and GPS signal operation of the OnStar system and System (GPS) reception. cause it to not operate. . Obstruction of the GPS can occur in a large city with tall Unable to Connect to OnStar Vehicle Software Updates buildings; in parking garages; Message OnStar or GM may remotely deliver around airports; in tunnels and If there is limited cellular coverage software updates or changes to the underpasses; or in an area with or the cellular network has reached vehicle without further notice or very dense trees. If GPS signals maximum capacity, this message consent. These updates or changes are not available, the OnStar may enhance or maintain safety, system should still operate to security, or the operation of the Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

298 OnStar vehicle or the vehicle systems. Privacy period of three years after our last Software updates or changes may shipment of this product. This offer The complete OnStar Privacy affect or erase data or settings that is valid to anyone in receipt of this Statement may be found at are stored in the vehicle, such as information. www.onstar.com (U.S.), saved navigation destinations or or www.onstar.ca (Canada). We *Provided through LG Electronics pre-set radio stations. Neither recommend that you review it. If you Inc., who is solely responsible for OnStar nor GM is responsible for have any questions, call provisions of related OSS any affected or erased data or 1-888-4ONSTAR (1-888-466-7827) compliance. settings. These updates or changes may also collect personal or press Q to speak with an information. Such collection is Advisor. Users of wireless described in the OnStar privacy communications are cautioned that statement or separately disclosed at the privacy of any information sent the time of installation. These via wireless cellular communications updates or changes may also cause cannot be assured. Third parties a system to automatically may unlawfully intercept or access communicate with GM servers to transmissions and private collect information about vehicle communications without consent. system status, identify whether OnStar - Software updates or changes are available, Acknowledgements or deliver updates or changes. An active OnStar agreement constitutes To obtain the source code under consent to these software updates GPL, LGPL, MPL, and other open or changes and agreement that source licenses, that is contained in either OnStar or GM may remotely this product, please visit http:// deliver them to the vehicle. opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers, and copyright notices are available for download. This offer is valid for a Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Connected Services 299 Connected Connected Services Cancel Route 1. Press =. System responds: Services Navigation “OnStar ready,” then a tone. Navigation requires a specific 2. Say “Cancel route.” System Connected Services OnStar or connected service plan. responds: “Do you want to cancel directions?” Navigation ...... 299 Press Q to receive Turn-by-Turn Connections ...... 300 directions or have them sent to the 3. Say “Yes.” System responds: Diagnostics ...... 301 vehicle’s navigation screen, “OK, request completed, thank if equipped. you, goodbye.” Turn-by-Turn Navigation Route Preview = 1. Press Q to connect to an 1. Press . System responds: Advisor. “OnStar ready,” then a tone. 2. Request directions to be 2. Say “Route preview.” System downloaded to the vehicle. responds with the next three maneuvers. 3. Follow the voice-guided commands. Repeat Using Voice Commands 1. Press =. System responds: During a Planned Route “OnStar ready,” then a tone. 2. Say Repeat. System Functionality of the Voice Command “ ” responds with the last direction button, if equipped, may vary by given, then responds with vehicle and region. For some “OnStar ready,” then a tone. vehicles, press = to open the OnStar app on the infotainment display. For other vehicles press = as follows. Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

300 Connected Services Get My Destination Connections devices can be connected. A data = plan is required. Use the in-vehicle 1. Press . System responds: The following services help with controls only when it is safe to “OnStar ready,” then a tone. staying connected. do so. 2. Say “Get my destination.” For coverage maps, see 1. To retrieve Wi-Fi hotspot System responds with the www.onstar.com (U.S.) or information, press = to open address and distance to the www.onstar.ca (Canada). destination, then responds with the OnStar app on the infotainment display, then “OnStar ready,” then a tone. Ensuring Security select Wi-Fi Hotspot. On some Change the default passwords Send Destination to Vehicle . vehicles, touch Wi-Fi or Wi-Fi for the Wi-Fi hotspot and Settings on the screen. Directions can be sent to the myBuick mobile application. vehicle’s navigation screen, Make these passwords different 2. The Wi-Fi settings will display if equipped. from each other and use a the Wi-Fi hotspot name (SSID), combination of letters and password, and on some Press Q, then ask the Advisor to numbers to increase the vehicles, the connection type download directions to the vehicle s ’ security. (no Internet connection, 3G, navigation system, if equipped. After 4G, 4G LTE), and signal quality Change the default name of the the call ends, the navigation screen . (poor, good, excellent). will provide prompts to begin driving SSID (Service Set Identifier). directions. Routes that are sent to This is your network’s name that 3. To change the SSID or the navigation screen can only be is visible to other wireless password, press Q or call canceled through the navigation devices. Choose a unique name 1-888-4ONSTAR to connect system. and avoid family names or with an Advisor. On some vehicle descriptions. See www.onstar.com (U.S.) or vehicles, the SSID and password can be changed in www.onstar.ca (Canada). Wi-Fi Hotspot (If Equipped) the Wi-Fi Hotspot menu. The vehicle may have a built-in After initial set-up, your vehicle s Wi-Fi hotspot that provides access ’ Wi-Fi hotspot will connect to the Internet and web content at automatically to your mobile 4G LTE speed. Up to seven mobile Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Connected Services 301 devices. Manage data usage by . Turn the vehicle's Wi-Fi hotspot Remote Services turning Wi-Fi on or off on your on/off, manage settings, and Contact an OnStar Advisor to mobile device, by using the myBuick monitor data consumption, unlock the doors or sound the horn mobile app, or by contacting an if equipped. and flash the lamps. OnStar Advisor. On some vehicles, . Locate a dealer and schedule Wi-Fi can also be managed from the service. Marketplace Wi-Fi Hotspot menu. . Request roadside assistance. OnStar Advisors can provide offers MyBuick Mobile App (If Available) from restaurants and retailers on . Set a parking reminder with pin Download the myBuick mobile app your route, help locate hotels, drop, take a photo, make a note, or book a room. These services to compatible Apple and Android and set a timer. smartphones. Buick users can vary by market. access the following services from a . Connect with Buick on social smartphone: media. Diagnostics . Remotely start/stop the vehicle, Features are subject to change. For By monitoring and reporting on the if factory-equipped. myBuick mobile app information and vehicle’s key systems, OnStar compatibility, see my.buick.com. Advanced Diagnostics, if equipped, Lock/unlock doors, if equipped . provides a way to keep up on with automatic locks. An active OnStar or connected service plan may be required. maintenance. Capabilities vary by . Activate the horn and lamps. A compatible device, model. See www.onstar.com for details and system limitations. . Check the vehicle’s fuel level, oil factory-installed remote start, and life, or tire pressure, power locks are required. Data rates Features are subject to change. For if factory-equipped with the Tire apply. See www.onstar.com for updates on feature capabilities, see Pressure Monitor System. details and system limitations. my.buick.com. Message and data rates may apply. . Send destinations to the vehicle. . Locate the vehicle on a map (U.S. market only). Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

302 Index Index A Airbag System (cont'd) About Driving the Vehicle ...... 2 When Should an Airbag Accessories and Inflate? ...... 53 Modifications ...... 188 Where Are the Airbags? ...... 52 Accessory Power ...... 156 Airbags Add-On Electrical Equipment . . . 185 Adding Equipment to the Additional Information Vehicle ...... 61 OnStar ...... 295 Passenger Status Indicator . . . 100 Additional Maintenance Readiness Light ...... 99 and Care ...... 269 Servicing Airbag-Equipped Adjustments Vehicles ...... 60 Lumbar, Front Seats ...... 32 System Check ...... 50 Air Cleaner/Filter, Engine ...... 196 Alarm Air Conditioning ...... 130, 132 Vehicle Security ...... 20 Air Filter, Passenger Alert Compartment ...... 136 Side Blind Zone (SBZA) ...... 176 Air Intake ...... 136 All-Season Tires ...... 221 Air Vents ...... 135 All-Wheel Drive ...... 163, 204 Airbag System Antilock Brake System (ABS) . . . 163 Check ...... 62 Warning Light ...... 105 How Does an Airbag Appearance Care Restrain? ...... 55 Exterior ...... 252 Passenger Sensing System . . . .56 Interior ...... 256 What Makes an Airbag Armrest Inflate? ...... 54 Front Seat ...... 36 What Will You See after an Rear Seat ...... 42 Airbag Inflates? ...... 55 Assistance Program, Roadside ...... 283 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Index 303 Automatic Bulb Replacement (cont'd) Carbon Monoxide (cont'd) Door Locks ...... 18 Headlamp Aiming ...... 208 Liftgate ...... 19 Headlamp System ...... 124 Headlamps ...... 209 Winter Driving ...... 145 Transmission ...... 160 Headlamps, Front Turn Cargo Transmission Fluid ...... 195 Signal, and Parking Cover ...... 85 Automatic Transmission Lamps ...... 209 Management System ...... 85 Manual Mode ...... 162 License Plate Lamps ...... 212 Caution, Danger, and Warning . . . . 3 Shift Lock Control Function Taillamps, Turn Signal, Center Console Storage ...... 84 Check ...... 205 Sidemarker, Stoplamps, Chains, Tire ...... 239 and Backup Lamps ...... 210 Charging System Light ...... 101 B Buying New Tires ...... 234 Check Battery Engine Light Exterior Lighting Battery C (Malfunction Saver ...... 128 Calibration ...... 92 Indicator) ...... 101, 103 Power Protection ...... 128 California Child Restraints Battery - North America . . . .204, 245 Perchlorate Materials Infants and Young Children . . . . .64 Blade Replacement, Wiper . . . . . 206 Requirements ...... 188 Lower Anchors and Tethers Brake California for Children ...... 70 System Warning Light ...... 105 Proposition Older Children ...... 63 Brakes ...... 202 65 Warning ...... 187,204, 245, Securing ...... 78, 80 Antilock ...... 163 Back Cover Systems ...... 67 Assist ...... 164 Camera Circuit Breakers ...... 213 Fluid ...... 203 Rear Vision (RVC) ...... 171 Cleaning Parking ...... 164 Canadian Vehicle Owners ...... 2 Exterior Care ...... 252 Braking ...... 141 Capacities and Interior Care ...... 256 Break-In, New Vehicle ...... 151 Specifications ...... 276 Climate Control Systems ...... 130 Bulb Replacement Carbon Monoxide Air Conditioning ...... 130 Halogen Bulbs ...... 209 Engine Exhaust ...... 159 Dual Automatic ...... 132 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

304 Index Climate Control Systems (cont'd) Cover Diagnostics Heating ...... 130 Cargo ...... 85 Connected Services ...... 301 Clock ...... 93 Cruise Control ...... 167 Distracted Driving ...... 140 Cluster, Instrument ...... 95 Light ...... 109 Dome Lamps ...... 126 Collision Damage Repair ...... 286 Cupholders ...... 84 Door Compact Spare Tire ...... 244 Customer Assistance ...... 282 Ajar Light ...... 109 Compartments Offices ...... 281 Delayed Locking ...... 18 Storage ...... 83 Text Telephone (TTY) Locks ...... 16 Compass ...... 92 Users ...... 282 Power Locks ...... 17 Connected Services Customer Information Drive Belt Routing, Engine ...... 278 Connections ...... 300 Publications Ordering Drive Systems Diagnostics ...... 301 Information ...... 288 All-Wheel Drive ...... 163, 204 Navigation ...... 299 Customer Satisfaction Driver Assistance Systems . . . . . 169 Connections Procedure ...... 279 Driver Behavior ...... 139 Connected Services ...... 300 Cybersecurity ...... 291 Driver Information Control D Center (DIC) ...... 110 Traction and Electronic Driving Damage Repair, Collision ...... 286 Stability ...... 165 Better Fuel Economy ...... 140 Danger, Warning, and Caution . . . . 3 Control of a Vehicle ...... 141 Defensive ...... 141 Data Collection Convenience Net ...... 86 Drunk ...... 141 Infotainment System ...... 292 Convex Mirrors ...... 22 Environment ...... 139 OnStar ...... 292 Coolant Hill and Mountain Roads ...... 145 Data Recorders, Event ...... 291 Engine Temperature Gauge . . . .98 If the Vehicle is Stuck ...... 146 Daytime Running Cooling ...... 130, 132 Loss of Control ...... 143 Lamps (DRL) ...... 124 Cooling System ...... 197 Off-Road Recovery ...... 143 Defensive Driving ...... 141 Courtesy Lamps ...... 126 Vehicle Load Limits ...... 147 Delayed Locking ...... 18 Courtesy Transportation Wet Roads ...... 144 Program ...... 285 Winter ...... 145 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Index 305 Driving the Vehicle ...... 2 Engine (cont'd) Fluid (cont'd) Dual Automatic Climate Heater ...... 154 Washer ...... 201 Control System ...... 132 Oil Life System ...... 194 Fog Lamps Oil Pressure Light ...... 107 Front ...... 126 E Overheating ...... 200 Folding Mirrors ...... 23 Electrical Equipment, Power Messages ...... 113 Folding Seatback ...... 37 Add-On ...... 185 Running While Parked ...... 159 Forward Collision Alert Electrical System Starting ...... 153 (FCA) System ...... 174 Engine Compartment Fuse Entry Lighting ...... 127 Frequency Statement Block ...... 213 Event Data Recorders ...... 291 Radio ...... 289 Fuses and Circuit Breakers . . . 213 Exit Lighting ...... 127 Front Fog Lamp Instrument Panel Fuse Extended Parking ...... 158 Light ...... 109 Block ...... 217 Extender, Seat Belt ...... 49 Front Seat Armrest ...... 36 Overload ...... 212 Exterior Lamp Controls ...... 123 Front Seats Rear Compartment Fuse Exterior Lighting Battery Adjustment ...... 31 Block ...... 219 Saver ...... 128 Heated ...... 36 Emergency Fuel OnStar ...... 294 F Additives ...... 180 Engine Filter, Economy, Driving for Better . . . 140 Air Cleaner/Filter ...... 196 Engine Air Cleaner ...... 196 Filling a Portable Fuel Check Light Flash-to-Pass ...... 124 Container ...... 184 (Malfunction Flashers, Hazard Warning ...... 125 Filling the Tank ...... 181, 182 Indicator) ...... 101, 103 Flat Tire ...... 239 Foreign Countries ...... 180 Compartment Overview ...... 191 Changing ...... 240 Gauge ...... 97 Coolant Temperature Gauge . . . .98 Floor Mats ...... 259 Low Fuel Warning Light ...... 108 Cooling System ...... 197 Fluid Prohibited Fuels ...... 180 Drive Belt Routing ...... 278 Automatic Transmission ...... 195 Recommended ...... 180 Exhaust ...... 159 Brakes ...... 203 Top Tier ...... 179 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

306 Index Fuses GM Mobility Reimbursement Horn ...... 89 Engine Compartment Fuse Program ...... 282 How to Wear Seat Belts Block ...... 213 H Properly ...... 43 Fuses and Circuit Breakers . . . 213 HVAC ...... 130, 132 Halogen Bulbs ...... 209 Instrument Panel Fuse Hazard Warning Flashers ...... 125 I Block ...... 217 Head Restraints ...... 30 Ignition Positions ...... 151 Rear Compartment Fuse Headlamps Immobilizer ...... 21 Block ...... 219 Aiming ...... 208 Light ...... 108 G Automatic ...... 124 Indicator Garage Door Opener ...... 119 Bulb Replacement ...... 209 Vehicle Ahead ...... 106 Programming ...... 119 Daytime Running Infants and Young Children, Gas Strut(s) ...... 207 Lamps (DRL) ...... 124 Restraints ...... 64 Gauges Flash-to-Pass ...... 124 Information Engine Coolant Temperature . . .98 High-Beam On Light ...... 108 Publication Ordering ...... 288 Fuel ...... 97 High/Low Beam Changer . . . . . 123 Infotainment ...... 129 Odometer ...... 96 Lamps On Reminder ...... 109 Infotainment System ...... 292 Speedometer ...... 96 Heated Instrument Cluster ...... 95 Tachometer ...... 97 Steering Wheel ...... 89 Instrument Panel Trip Odometer ...... 97 Heated Front Seats ...... 36 Storage Area ...... 83 Warning Lights and Heated Mirrors ...... 23 Instrument Panel Overview ...... 5 Indicators ...... 94 Heater Interior Rearview Mirrors ...... 24 General Information Engine ...... 154 Introduction ...... 2 Service and Maintenance . . . . . 261 Heating ...... 130, 132 J Towing ...... 184 High-Beam On Light ...... 108 Jump Starting - North Vehicle Care ...... 187 Hill and Mountain Roads ...... 145 America ...... 245 Glove Box ...... 83 Hill Start Assist (HSA) ...... 164 Hood ...... 189 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Index 307 K LATCH System Lights (cont'd) Keyless Entry Replacing Parts after a Immobilizer ...... 108 Remote (RKE) System ...... 8 Crash ...... 77 Lane Departure Warning ...... 106 Keys ...... 7 LATCH, Lower Anchors and Low Fuel Warning ...... 108 Tethers for Children ...... 70 Seat Belt Reminders ...... 99 L LED Lighting ...... 209 StabiliTrak OFF ...... 106 Labeling, Tire Sidewall ...... 222 Liftgate ...... 19 Tire Pressure ...... 107 Lamps Lighting Traction Control System Courtesy ...... 126 Entry ...... 127 (TCS)/StabiliTrak ...... 107 Daytime Running (DRL) ...... 124 Exit ...... 127 Traction Off ...... 106 Dome ...... 126 Illumination Control ...... 126 Locks Exterior Controls ...... 123 LED ...... 209 Automatic Door ...... 18 Exterior Lighting Battery Lights Delayed Locking ...... 18 Saver ...... 128 Airbag Readiness ...... 99 Door ...... 16 Front Fog ...... 126 Antilock Brake System Lockout Protection ...... 18 Headlamps, Front Turn (ABS) Warning ...... 105 Power Door ...... 17 Signal, and Parking Brake System Warning ...... 105 Safety ...... 19 Lamps ...... 209 Charging System ...... 101 Loss of Control ...... 143 License Plate ...... 212 Check Engine Low Fuel Warning Light ...... 108 Malfunction Indicator (Malfunction Lower Anchors and Tethers (Check Engine) ...... 101, 103 Indicator) ...... 101, 103 for Children (LATCH On Reminder ...... 109 Cruise Control ...... 109 System) ...... 70 Reading ...... 127 Door Ajar ...... 109 Lumbar Adjustment ...... 32 Lane Departure Engine Oil Pressure ...... 107 Front Seats ...... 32 Warning (LDW) ...... 178 Flash-to-Pass ...... 124 Lane Departure Warning M Front Fog Lamp ...... 109 Light ...... 106 Maintenance High-Beam On ...... 108 Lap-Shoulder Belt ...... 45 Records ...... 274 High/Low Beam Changer . . . . . 123 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

308 Index Maintenance and Care N P Additional ...... 269 Navigation Park Maintenance Schedule ...... 263 Connected Services ...... 299 Shifting Out of ...... 157 Recommended Fluids and Net, Convenience ...... 86 Park Assist ...... 173 Lubricants ...... 272 New Vehicle Break-In ...... 151 Parking Malfunction O Brake ...... 164 Indicator Lamp ...... 101, 103 Brake and P (Park) Odometer ...... 96 Manual Mode ...... 162 Mechanism Check ...... 205 Trip ...... 97 Memory Seats ...... 34 Extended ...... 158 Off-Road Messages Over Things That Burn ...... 158 Recovery ...... 143 Engine Power ...... 113 Passenger Airbag Status Oil Vehicle ...... 112 Indicator ...... 100 Engine ...... 192 Vehicle Speed ...... 113 Passenger Compartment Air Engine Oil Life System ...... 194 Mirrors Filter ...... 136 Pressure Light ...... 107 Automatic Dimming Passenger Sensing System . . . . . 56 Older Children, Restraints ...... 63 Rearview ...... 24 Perchlorate Materials Online Owner Center ...... 282 Convex ...... 22 Requirements, California ...... 188 OnStar ...... 292 Folding ...... 23 Personalization OnStar Additional Heated ...... 23 Vehicle ...... 113 Information ...... 295 Manual Rearview ...... 24 Power OnStar Emergency ...... 294 Power ...... 23 Door Locks ...... 17 OnStar Overview ...... 293 Tilt in Reverse ...... 23 Mirrors ...... 23 OnStar Security ...... 295 Mirrors, Interior Rearview ...... 24 Outlets ...... 93 Outlets Monitor System, Tire Protection, Battery ...... 128 Power ...... 93 Pressure ...... 228 Retained Accessory (RAP) . . . 156 Overheating, Engine ...... 200 Seat Adjustment ...... 32 Overview Windows ...... 25 Instrument Panel ...... 5 Pregnancy, Using Seat Belts . . . . 48 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Index 309 Privacy Recreational Vehicle Towing . . . . 249 Roof Vehicle Data Recording ...... 290 Reimbursement Program, Sunroof ...... 27 Program GM Mobility ...... 282 Roof Rack System ...... 86 Courtesy Transportation ...... 285 Remote Keyless Entry (RKE) Rotation, Tires ...... 232 Prohibited Fuels ...... 180 System ...... 8 Routing, Engine Drive Belt ...... 278 Proposition Remote Vehicle Start ...... 15 Running the Vehicle While 65 Warning, Replacement Parts Parked ...... 159 California ...... 187,204, 245, Airbags ...... 62 S Back Cover Maintenance ...... 273 Safety Defects Reporting Publication Ordering Replacing Airbag System ...... 62 Canadian Government ...... 290 Information ...... 288 Replacing LATCH System General Motors ...... 290 Parts after a Crash ...... 77 R U.S. Government ...... 289 Replacing Seat Belt System Radio Frequency Statement . . . . 289 Safety Locks ...... 19 Parts after a Crash ...... 50 Reading Lamps ...... 127 Safety System Check ...... 49 Reporting Safety Defects Rear Seat Armrest ...... 42 Scheduling Appointments ...... 284 Canadian Government ...... 290 Rear Seats ...... 38 Seat Belts ...... 42 General Motors ...... 290 Rear Vision Camera (RVC) . . . . . 171 Care ...... 49 U.S. Government ...... 289 Rear Window Washer/Wiper . . . . . 91 Extender ...... 49 Restraints Rearview Mirrors ...... 24 How to Wear Seat Belts Where to Put ...... 68 Automatic Dimming ...... 24 Properly ...... 43 Retained Accessory Reclining Seatbacks ...... 32 Lap-Shoulder Belt ...... 45 Power (RAP) ...... 156 Recommended Reminders ...... 99 Reverse Tilt Mirrors ...... 23 Fuel ...... 180 Replacing after a Crash ...... 50 Roads Recommended Fluids and Use During Pregnancy ...... 48 Driving, Wet ...... 144 Lubricants ...... 272 Seats Roadside Assistance Records Adjustment, Front ...... 31 Program ...... 283 Maintenance ...... 274 Folding Seatback ...... 37 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

310 Index Seats (cont'd) Shift Lock Control Function Stoplamps and Back-Up Lamps Head Restraints ...... 30 Check, Automatic Bulb Replacement ...... 210 Heated Front ...... 36 Transmission ...... 205 Storage Areas Lumbar Adjustment, Front ...... 32 Shifting Cargo Cover ...... 85 Memory ...... 34 Into Park ...... 156 Cargo Management System . . . .85 Power Adjustment, Front ...... 32 Out of Park ...... 157 Center Console ...... 84 Rear ...... 38 Side Blind Zone Alert (SBZA) . . . 176 Convenience Net ...... 86 Reclining Seatbacks ...... 32 Sidemarker Glove Box ...... 83 Underseat Storage ...... 84 Bulb Replacement ...... 210 Instrument Panel ...... 83 Securing Child Restraints . . . . 78, 80 Signals, Turn and Roof Rack System ...... 86 Security Lane-Change ...... 125 Underseat ...... 84 OnStar ...... 295 Spare Tire Storage Compartments ...... 83 Vehicle ...... 20 Compact ...... 244 Struts Vehicle Alarm ...... 20 Special Application Services . . . . 268 Gas ...... 207 Service ...... 136 Specifications and Stuck Vehicle ...... 146 Accessories and Capacities ...... 276 Sun Visors ...... 26 Modifications ...... 188 Speedometer ...... 96 Sunroof ...... 27 Climate Control System ...... 130 StabiliTrak Symbols ...... 3 Doing Your Own Work ...... 188 OFF Light ...... 106 System Maintenance Records ...... 274 Start Assist, Hill ...... 164 Forward Collision Maintenance, General Start Vehicle, Remote ...... 15 Alert (FCA) ...... 174 Information ...... 261 Starter Switch Check ...... 204 Infotainment ...... 129, 292 Parts Identification ...... 275 Starting the Engine ...... 153 Roof Rack ...... 86 Scheduling Appointments . . . . . 284 Steering ...... 142 Systems Services Heated Wheel ...... 89 Driver Assistance ...... 169 Special Application ...... 268 Wheel Adjustment ...... 89 Servicing the Airbag ...... 60 Wheel Controls ...... 89 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

Index 311 T Tires (cont'd) U Tachometer ...... 97 Wheel Alignment and Tire Underseat Storage ...... 84 Taillamps Balance ...... 238 Uniform Tire Quality Grading . . . 236 Bulb Replacement ...... 210 Wheel Replacement ...... 238 Universal Remote System ...... 119 Text Telephone (TTY) Users . . . . 282 When It Is Time for New Operation ...... 122 Theft-Deterrent Systems ...... 21 Tires ...... 233 Programming ...... 119 Immobilizer ...... 21 Winter ...... 221 Using This Manual ...... 2 Top Tier Fuel ...... 179 Time ...... 93 V Tires ...... 220 Towing Vehicle All-Season ...... 221 General Information ...... 184 Alarm System ...... 20 Buying New Tires ...... 234 Recreational Vehicle ...... 249 Canadian Owners ...... 2 Chains ...... 239 Vehicle ...... 248 Control ...... 141 Changing ...... 240 Traction Design ...... 139 Compact Spare ...... 244 Control System Identification Number (VIN) . . . 275 Designations ...... 224 (TCS)/StabiliTrak Light ...... 107 Load Limits ...... 147 Different Size ...... 236 Off Light ...... 106 Messages ...... 112 If a Tire Goes Flat ...... 239 Traction Control/Electronic Personalization ...... 113 Inspection ...... 232 Stability Control ...... 165 Remote Start ...... 15 Pressure ...... 227 Transmission Security ...... 20 Pressure Light ...... 107 Automatic ...... 160 Speed Messages ...... 113 Pressure Monitor Operation . . 229 Fluid, Automatic ...... 195 Towing ...... 248 Pressure Monitor System . . . . . 228 Transportation Program, Vehicle Ahead Indicator ...... 106 Rotation ...... 232 Courtesy ...... 285 Vehicle Care Sidewall Labeling ...... 222 Trip Odometer ...... 97 Tire Pressure ...... 227 Terminology and Definitions . . 224 Turn and Lane-Change Vehicle Data Recording and Uniform Tire Quality Signals ...... 125 Privacy ...... 290 Grading ...... 236 Turn Signal Ventilation, Air ...... 135 Bulb Replacement ...... 210 Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) - 2020 - CRC - 10/7/19

312 Index Visors ...... 26 Winter W Driving ...... 145 Winter Tires ...... 221 Warning Wiper Blade Replacement ...... 206 Brake System Light ...... 105 Wipers Caution and Danger ...... 3 Rear Washer ...... 91 Lane Departure (LDW) ...... 178 Warning Lights, Gauges, and Indicators ...... 94 Warnings Hazard Flashers ...... 125 Washer Fluid ...... 201 Wheels Alignment and Tire Balance . . 238 Different Size ...... 236 Replacement ...... 238 When It Is Time for New Tires ...... 233 Where to Put the Restraint ...... 68 Windows ...... 24 Power ...... 25 Windshield Replacement ...... 207 Wiper/Washer ...... 89 20_BUI_Encore_COV_en_US_84709964C_2020MAR06.ai 1 3/6/2020 10:30:47 AM

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