For CommBank, customers are the heart of what they do. With Telstra, they can deliver seamless experiences in smarter, more innovative ways.

The challenge The solution The outcome

CommBank is always looking to leverage Leveraging the high speed, high capacity, 5G with edge computing will create more ways for We’re excited to be working with technology to improve customer experience. and low latency capabilities of 5G, we nancial institutions to interact with customers. Telstra and Ericsson to test and learn explored and trialled the development of on 5G and edge computing. These Together with Ericsson, we explored how edge computing to enable a range of use Some of the bene ts we’ve explored include: technologies have signi cant potential we could bring 5G to banking to: cases for CommBank. to enhance the availability, stability • Reduced IT infrastructure costs and simpli ed and performance of our network • Deliver next-level immersive and ‘Edge clouds’ spread across distributed on-premise hardware in branches infrastructure and we hope they can personalised customer experiences locations would enable the creation, help us provide quicker and better collection, analysis and processing of data • Enable new immersive in-branch experiences digital experiences for our customers. • Increase accessibility to banking on the edge of the network. with AI / AR, made possible by 5G services for all Mark Vudrag • Flexibility to quickly deploy pop-up branches This helps conserve bandwidth, reduces the Executive General Manager, leveraging 5G connectivity • Reduce IT infrastructure time it takes for the data to travel, and could IT Delivery and Availability also improve transaction security. Commonwealth Bank of Australia • Enable employees to work and • Connect regional customers with remote experts. collaborate more seamlessly • Improve employee collaboration through seamless connectivity to secure applications

• Improve network and data security by standardising authentications

Contact your Telstra account representative for more details: 1300 Telstra (1300 835 787) A 5G collaboration to give CommBank an extra Edge