Turning technology into business value
SEAVUS GROUP Agenda
Company Profile………………………………………...... 3 Offerings……………………………………………………… 12 Partnerships………………………………………………… 19 Customers…………………………………………………… 21 Why Seavus…………………………………………………. 23 Company Profile COMPANY PROFILE
Our Vision Our Vision
Seavus is an active part of the ever-changing society, based on knowledge and innovation. Through sharing and expanding the knowledge and by turning it into products and services, we empower our partners to achieve their goals in their community.
Our Mission To have every member of the Seavus team acquire, expand and use the knowledge in order to transfer it to the stakeholders through our products and services. COMPANY PROFILE
Key Facts
Seavus is a Software Development and Consultancy Company providing a full line of services in software implementation lifecycle.
This includes: business domain expertise, innovative and conceptual design, development, delivery & deployment and support & maintenance for Corporate ICT Solutions. COMPANY PROFILE
Key Facts • Founded 1999
• Over 500 ICT business domain and market experts make the core of Seavus human capital
• Growth of >50% year in year in the last 6 years
• Seavus global capacity is placed in 7 countries: Sweden, US, Macedonia, Belarus, Serbia, Latvia, India
• New offices in Switzerland and Albania (beginning of FY11)
• Over 2.000 customers
• Strong Academic ties in the Balkans
• Strong Government Support (Serbia and Macedonia)
•The Quality of the processes and the work is confirmed with the ISO 9001:2008, ISO 14001:2005 and ISO 14001:2004 COMPANY PROFILE
Core Values People The people of Seavus are our most valuable asset. We look those who strive to be the best among the best. We cultivate diversity and we value the ambition and eagerness for knowledge, change and challenge. Visionaries, Professionals and Leaders are who we are and who we seek. Aggressiveness We are agile, proactive and courageous – we do not surrender, we are the WINNERS. We stand for progress, achievements and success. Foresight We perceive the changes, gather and analyze knowledge and use intuition in formulating our clear vision of the future company actions. Excellence Continual improvement and excellence is our benchmark for success. Our superior quality products and services must always exceed customers’ expectations. Knowledge Through constantly gaining and expending knowledge and through sharing it with our stakeholders we built up our competence and expertise. New ideas are what we support; creative initiative are what we value. COMPANYCOMPANY PROFILEPROFILE
Geography COMPANY PROFILE
Business model
We firmly follow the 3A principle (Anyone Anywhere Anytime) meaning that our consultants are always available with a global reach at all times. This enables:
Flexibility in geographical location and time through the combined “All-shore model” that Seavus has built and fine tuned during 10 years.
Flexibility in resourcing through the Virtually unlimited pool of resources for clients to use within workload peaks and troughs COMPANY PROFILE
New Seavus Building
Seavus Business Capacities in development Centre •Telecom competence centre •20.000 m2 office •Centre for managed services space •Educational centre •Located in city centre •R&D facility •Business Incubator COMPANY PROFILE
Cooperation Models Offerings OFFERINGS
Seavus products
Soc.io App store (AndAppStore) Mobile Ad platform Seavus Project Viewer Seavus DropMind Games OFFERINGS
Industries/Sectors
Telecom Governmental/Public Sector Embedded SD Banking and Finance Medical OFFERINGS
Solutions/Service Lines
Enterprise Content Management Business Intelligence Customer Relationship Management Business Process Management Billing Systems Embedded Technology Services Total Order Management Partnership REFERENCES
Business Development Partners
•T-Systems •Ericsson •Hewlett Packard •3M •Serena
Vendor Partnerships
•Microsoft Gold Certified Partner •Oracle Certified Partner •IBM Software Development Partner •Intec •Symantec Silver Partner •Red Hat Partner Customers REFERENCES
Latest Case Study
Sunrise in Switzerland
Challenge Solution Business Benefits
•Complete outsourcing of the CBS • Project done in exactly 6 months the • Huge decrease in operational cost environment including the CRM, the project end date was hit 100% from the • Faster time to market of services Billing, the Rating the Mediation the plan communicated i18th of January because of dedicated AM and Operations Roaming platform the Data Migration the 2010 we finished the project on 19th of and support team Data Warehouse June 2010 •Completely virtualized environment gives much easier maintenance and faster •Also tookover the full 24x7 operation disaster recovery and created the automated operation •Modernised all 3rd party software and tools moved to latest versions
• Succesfully done 3 billruns and acomplisehd all 24 SLA KPIs with 100% REFERENCES
Case Study 1 (from 2006) Tele2 AB is one of Europe's biggest alternative telecommunications operators with over 30 million customers in 22 countries. TELE2 has different billing platforms to support their customer base and as part of the initiative to converge their billing platforms.
Challenge Solution Business Benefits
•To find a solution that will make their •Within 1 months time to perform all of •Around 66% Cost reduction in 1 year operation more competitive, cost the AM Systems testing's completely by plus more software releases to effective and of better quality but also Seavus from Skopje. Production. make the applications more productive. •Strategically transition the AM •Better quality and streamlined process in •Consolidate their billing operations under development to Skopje from TELE2 Riga place and Seavus teams providing the latest billing platforms and in offering office. Complete and perform the AM services for different TELE2 teams from them an alternate option. development directly from Skopje within Skopje. 6 months. •To increase the software quality level •More and more non AM TELE2 work also and grow their leadership and •Transition the AM release management is getting done from Skopje. A better accountability of their AM Framework. activities to Seavus within 6 months and productivity getting from Skopje team. reduce the costs. •Delivering them highly reduced costs •Enjoy cost–savings by having more work together with in providing support •Support and leverage the existing IT done out of Skopje. Move and plan ahead services to TELE2. infrastructure on one Single AM team for with the plan to migrate different TELE2 that will operate from Skopje countries on to SingleView. within 6 months. REFERENCES
Case Study 1 Tele2 AB is one of Europe's biggest alternative telecommunications operators with over 30 million customers in 22 countries. TELE2 has different billing platforms to support their customer base and as part of the initiative to converge their billing platforms.
Challenge Solution Business Benefits
•ARGOG Austria: complete •On-site implementation project for 6 •All project delivered on-time and with implementation of Flex products months. high quality. (Wireline, Wireless, Broadband) for Business offering on Singl.eView •Transition to Skopje from 4th month •Cost reduction short and long term. during Integration Testing. •Migration from Arbor billing system
Challenge Solution Business Benefits •On-going implementation since two •All project delivered on-time and with •Future Billing System project Sweden: months. high quality. •Digital TV; •Upgrade v. 7.0 •Cost reduction short and long term.
•NEXT: Converge all Billing platform from CABS and Cerillion into Singl.eView. REFERENCES
Case Study 2 Vodafone is one of Europe's leading telecommunications operators. Vodafone Italy acquired TELE2 Italy (renamed Opitel) and engaged a challenging integration of two very different companies. Vodafone choice
Challenge Solution Business Benefits
•Help to accomplish a smooth transition •Deployment of new dedicated •Around 70% Cost reduction in with no disruption of customer services. environment for AM in Skopje in 1 Maintenance cost moving to Seavus. month. •Transfer knowledge to Vodafone billing •Zero risk of failure and no additional cost operations. •Support operation and local team with 3 of transaction. resources in Milan during transition •To increase the software quality level period. •High responsiveness to demand for and grow their leadership and implementing an Single Sign On and accountability of their AM Framework. •Transition the AM release management Strong Authentication compliant system activities to Seavus with no transition in less than 2 months. •Delivering them highly reduced costs period. together with in providing support •Smooth integration with Vodafone services to OPITEL. •Support and leverage the existing IT system with no impacts. infrastructure on one Single AM team for •Implement very challenging Singl.eView that will operate from Skopje requirements of String Authentication from Italian Authority for the data privacy •Develop and deploy all interface to considering the time frame. Vodafone system in 1 month. . REFERENCES
Case Study 4 Ericsson Mobile Platforms offers complete, end-to-end interoperability tested platforms for 2.5G and 3G. A common software platform for GPRS, EDGE, WCDMA and HSPA terminals enables application portability, stability and security, and ensures best-in-class outcomes regarding power consumption and size.
Challenge Solution Business Benefits
•To find skilled developers •Outsource to Seavus using Seavus AM- •Significant reduction of cost model. •To enable quick, professional support to •Increased quality both end customers and internal •Create one team that handles development departments •Software development •Access to qualified / skilled personal •Software Verification •To be able to provide Ericsson •Quality assurance •Close to no management overhead. customers with powerful tools •Support and Maintenance •Improved TTM •To ensure extreme security when •Align processes and ensure knowledge installing and updating the software on transfer by combining off shoring with the phones. on-site knowledge interchange.
•Use state of art security measures for communication and information exchange. REFERENCES
Case Study 3 “3” is a mobile operator who offers mobile video and other mobile services in a number of countries. In Sweden, “3” is owned by Hutchison Whampoa and Investor. They build their mobile services together with other Hutchison Whampoa companies in Australia, Hong Kong, Ireland, Israel, Italy, UK, Norway and Austria.
Challenge Solution Business Benefits
•To design a solution that can cope with •Build a system on BEA Web logic with •Ability to serve half a million handsets serving 500.000+ handsets with Oracle 9i databases, run them on high- with commercial (advertisement and advertisement content several times per performance UNIX machines directly and infotainment) content to drive traffic to day, and that can handle requests from rely on senior software engineers to various campaigns and to open for selling 500.000+ handsets more or less carefully design and implement the java advertisement and infotainment space simultaneously solution •Precise and quick transfer of •To understand the complexity of the •Rely on the experience in-house in requirements and vision to the mobile network infrastructure enough to Seavus of working with mobile operators implementators find the most suitable architecture •Hold regular workshops in Stockholm •Ability to use competence and software •To transfer the clear vision of the with key-personnel, with experienced implementation man-power from a software from 3 to the development Requirement & Software analysts from distance (Macedonia) without sacrificing team in Macedonia Seavus quality or lead-time.
•Seamlessly deploy and perform System •Plan early (before project even starts) Integration Testing of the solution in the for identifying and setting up proper complex, secure and business critical software development and testing environment that is 3s environment environment with sufficient network and VPN access rights REFERENCES Case Study 5
We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare and media markets, powered by the world’s most trusted news
Challenge Solution Business Benefits
•Many disparate systems serving one •Create an outsourced team to handle: •50% reduction of TCO year on year function (3 major and 34 second level •System redesign systems) •Software Development •80% reduction in problem tickets •Quality Assurance •Lack of integration; no automated •Support and Maintenance •Fully automated second level second level provisioning provisioning •Redesign the system to achieve •Usability issues; missing functions •Automation of Second Level •Unified system architecture and provisioning technology •Old technology; disparate technology •simplified infrastructure •unified technology •Documented processes •System complexities resulting in lack of •Reduction in problem tickets automation •Reduction in Total Cost of Ownership (TCO)
•Define, document and implement end- to-end operational processes CUSTOMERS
Ericsson Mobile Communication UPS
Thales Siemens Tele2 Texas Instruments Allianz Hi3G
Chevron Texaco Ford Bank of Scotland Volvo Swarovski BEA
PIVARA SKOPJE AD British Petrol IMP CUSTOMS of R.M. Samsung PROXIMA European Police
Aspiro Fleur de Sante USAID Macedonia Microcell Telecom
Aastra Tutunska Banka AD Parkering Malmö Touchplay Music Why Seavus WHY SEAVUS
Seavus – Your Trusted Partner!
FULL RANGE OF SERVICES FOR CAPACITY TO EXECUTE, MANAGE AND DELIVER PROJECTS OF ANY MAGNITUDE READY TO INVEST IN BUILDING PARTNERSHIP RELATION ABILITY FOR FAST PROJECT RAMP-UP FLEXIBLE BUSINESS MODEL EXPERIENCED STAFF NEAR-SHORE RESOURCES STRONG TRACK RECORD Thank You!