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Road Handling Road handling Information Guide VOPAK TERMINAL BOTLEK VOPAK TERMINAL TTR Welplaatweg 115 Torontostraat 19 3197 KS Botlek Rotterdam 3197 KN Botlek Rotterdam Harbour no. 4110 Harbour no. 4530 The Netherlands VOPAK TERMINAL VLAARDINGEN The Netherlands Kon. Wilhelminahaven ZOZ 1 Truck planning: 3134 KH Vlaardingen Truck planning: T: +31 181 270 831 Harbour no. 625 T: +31 181 270 831 E: [email protected] The Netherlands E: [email protected] Slot booking Slot booking Truck planning: Customer service representatives: T : +31 10 4608 800 Customer service representatives: E: [email protected] Slot booking E: [email protected] W: www.vopak.nl W: www.vopak.nl Customer service representatives: T : +31 10 4608 610 / 611 / 612 / VOPAK TERMINAL CHEMIEHAVEN 614 / 732 / 782 Chemiestraat 10 F : +31 10 4608 616 3197 KB Botlek Rotterdam E : [email protected] Harbour no. 4202 The Netherlands VOPAK TERMINAL ACS Truck planning: Scheldelaan 410 T: +31 181 270 831 B 2040 Antwerp E: [email protected] Harbour no. 499-503 Slot booking Belgium Customer service representatives: Truck planning: E: [email protected] T : +32 3 546 03 18 W: www.vopak.nl E : [email protected] Slot booking VOPAK TERMINAL LINKEROEVER Customer service representatives: Haandorpweg VOPAK TERMINAL EUROTANK T : +32 3 546 03 15/14/05 B 9130 Kallo Industrieweg 16 E : [email protected] Harbour no. 1313 B 2030 Antwerp Belgium Harbour no. 399 Belgium Truck planning: T : +32 3 730 11 59 Truck planning: E : [email protected] T : +32 3 545 73 70 Slot booking E : [email protected] Slot booking Customer service representatives: T : +32 3 730 11 54/55/56/67/84 Customer service representatives: E : [email protected] T : +32 3 545 73 15/38/39/40 E : [email protected] Terminal Overview Jan Bert Schutrops President Vopak Europe & Africa Connect with carriers Vopak is the world’s leading independent tank storage operator. It is our ambition to excel in a strongly rooted culture of safety, flawless execution and operational excellence. We aim to deliver our customers excellent service in a sustainable way. We cannot do this on our own. In order to deliver the best service to our joint customers we like to work together with you. One way of doing so is to be transparent on our working practices and to keep you and your drivers connected with us. This booklet provides you with easily accessible and clear information on our operational and safety standards. I hope the guide will help you with safe and efficient truck handling at our Rotterdam, Vlaardingen and Antwerp terminals. Please contact us if you need more information or if you would like to discuss whatever subject to improve our service. Good luck! 4 Vopak Road Handling Vopak Road Handling 5 Index 08 14 16 Vervoerdersgids Vopak Safety Planning Van aankomst tot vertrek Chauffeur & truck Chauffeur Beveiliging Chauffeur & truck Aankomst bij de terminal Aanvraagformulier invullen Naar de weegbrug Voertuig wegen Chauffeur Operator Operator Operator Chauffeur Chauffeur & truck Vopak-werkopdracht in Vopak-werkopdracht Naar het laadstation, Laden / lossen ontvangst nemen afgeven truck gereed maken Chauffeur & truck Chauffeur & truck Chauffeur Expeditie Expeditie Laatste documenten in Voertuig wegen Naar parkeerplaats Lopend naar Expeditie 16 ontvangst nemen 18 22 Arrival to Departure Handling Request Equipment Form for Drivers VCG_NL_v01.indd 16 08-08-11 16:05 26 27 28 Legislation Third parties Behaviour Vopak Road Handling 39 30 Vopak Terminal Information Vopak Terminal Linkeroever VCG_eng_v03.indd 39 13-07-11 10:58 Vopak Road Handling 7 Basic safety regulations Safety induction There are a few basic safety regulations that Drivers who have passed the safety are important to follow. First of all, onsite induction are granted access for a period of motorized vehicles, including forklifts, should two years (Dutch terminals) or one year only be operated if: (Belgian terminals). This safety test is • the vehicle is appropriate for the purpose available in Dutch and the three official ADR and has been inspected and confirmed languages (English, French and German). to be in safe working order. The induction brings safety to the drivers’ • seat belts are present and worn by all attention. The induction is also an objective occupants and other appropriate safety measurement of the language skills that the devices are used as intended. driver needs to have to enable basic • loads are secured and do not exceed communication between our staff and the design specifications. driver in case of an emergency. • the local road safety regulations are fully complied with. The figure on page 10 explains the safety induction process. Moreover, drivers must be fully trained, qualified and medically fit to drive and operate their vehicle. Drivers are allowed to enter Vopak Terminals if they: • are able to understand and speak one of the three official ADR languages (English, French and German) or the local language (Dutch). • have successfully completed the Vopak (Port Instruction Test, PIT light) Introduc- Safety tion to Safety; see the next page; • wear protective equipment, see page 12 Personal protective equipment. It is important for drivers to follow all the safety instructions of Vopak employees at all times. Smoking is not allowed In Vopak terminals, except for clearly indicated dedicated zones. 8 Vopak Road Handling Vopak Road Handling 9 No access to terminal Firma Contactpersoon Kenteken Datum Aankomst Company Contact Car registration Date Time in Valid PIT Light Arrival at terminal Allowed access to the Check Check terminal and receipt of a Vopak information booklet OP DE TERMINAL ON THE TERMINAL Not blacklisted? RESPECTEER ONZE VEILIGHEIDSVOORSCHRIFTEN: THANK YOU FOR FOLLOWING OUR SAFETY REGULATIONS: PIT Light (training) Check Handtekening contactpersoon: ............................... Einde onderhoud: ............................... Passed PIT Light (exam) Check Wear the badge visibly & please hand your pass in to reception on leaving VTE alarm sirens Passed begin alarm evacuatie PIT Light (resit) Check VTE Not passed? No access to the site on this day invacuatie einde alarm and no access to Vopak at least 1 day later S.O.S. Passed PIT Light (2nd resit) Not passed? No access to Check 230 all Vopak terminals in the VOLG INSTRUCTIES TERMINALPERSONEEL Netherlands for 2 months and FOLLOW INSTRUCTIONS TERMINALPERSONNEL no access to Vopak terminals in Belgium for 3 weeks Example safety Example safety badge induction process 10 Vopak Road Handling Vopak Road Handling 11 Terminal safety regulations pass to the standard PPEs. The required PPE Overview safety signs After registration in the system, the driver can also be respiratory protection, including will receive a copy of the terminal safety the use of the correct filter. A beard is not A safety helmet is compulsory The safety barrier must be in regulations. allowed in this case, however. When a driver onsite and at jetties, building place on top of the vehicle. receives the loading documents, a product sites and loading bays. When working on top of the These terminal safety regulations provide information sheet is attached that indicates tankcar / container, the safety instructions for: the required PPEs for loading that particular railing must be raised. At ACS, • The general code of conduct at the product. Please note that the safety TTR, Botlek, and Chemie- terminal (what is allowed, what is not measures at our terminals may be more Safety glasses are compulsory haven, it is not allowed to work allowed) stringent than prescribed by the ADR legisla- onsite and at jetties, building on top of a vehicle without • Traffic regulations (for road traffic) tion. If required, a product information card sites and loading bays.. terminal fall protection in place. • The use of Personal Protective can be provided by the terminals at any Equipment (PPE) time. • What to do in case of an alarm An overall/safety vest is High visibility clothing is • How to report incidents and near misses It is recommended for chemical safety mandatory onsite and at compulsory onsite and at clothing to meet the following specifications: jetties, building sites and jetties, building sites and The image on the previous page shows an loading bays. loading bays. example of a terminal safety regulations • EN 14605: ‘Protective clothing against pass. liquid chemicals’, type 4 ‘spray-tight protection’ (replaces directive EN 465 Safety shoes are compulsory Personal protective equipment and EN 1511). onsite and at jetties, building Mobile phones are not allowed. At the terminals, the minimum required • EN 1149: ‘Protective clothing with sites and loading bays. Personal Protective Equipments (PPEs) are electrostatic properties’. a safety helmet, safety glasses, safety • EN 531: ‘Protective clothing to protect shoes and covered or protected arms and against heat and flames’. n Access is not allowed without legs. The driver is responsible for providing Safety gloves are compulsory permission. the required PPEs. onsite and at jetties, building sites and loading bays. There is a tolerance zone (where no PPEs are required) at each terminal near the traffic Indicates an assembly point. department, to allow drivers to get into and When the alarm signal sounds, out of their trucks comfortably when The maximum speed limit gather at the assembly point. retrieving the required documents after onsite. loading. Signs with pictograms (see next page) indicate the operational zone;
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