Untitled Document A Strategic Agenda Volume 1 Preface Part 1 - The Context Part 2 - The Challenges Part 3 - The Agenda Part 4 - The Schemes Volume 2 Annexes
http://www.sra.gov.uk/Publications/Strategic_Plan/stratAgendaMenu.htm [13/03/2001 12:35:48] A strategic agenda
The SRA’s Strategy must be investment-led and long-term, to develop a safer, better and bigger railway system, well- integrated with other forms of transport.
Sir Alastair Morton Chairman
PASSENGERS • FREIGHT • INFRASTRUCTURE Table of contents
Volume 1 Volume 2
Preface 1 Annexes 1. Transfer of functions to the SRA 2 Part 1 – The Context 3 2. Extracts from the DETR 10 Year Plan 3 sets out the history, as the thesis of privatisation 3. Introduction and Summary from the was confounded and the network came under Regulator’s final conclusions on the heavy pressure. Periodic Review 7 Birth of the SRA 4 4. Periodic Review: Regulator’s statement on The first five years – April 1994 – March 1999 6 the implications of Hatfield 14 18 more months of growth – 5. Executive Summary of the Scottish Executive’s April 1999 – September 2000 10 strategic priorities for rail 17 Hatfield and after ... October 2000 – March 2001 13 6. Extracts from the Assembly vision for rail services in Wales and the Borders: Part 2 – The Challenges 15 a guide for franchise bidders 19 sets out briefly the territory the SRA must navigate. 7. Executive Summary of the Mayor’s Transport Introduction 16 Strategy – Draft for public consultation 24 The challenge of safety 16 8. Refranchising – Pre-qualifiers and The challenge of performance 17 short-listed parties 30 The challenge of growth 19 The challenge from passengers 20 The challenge of rail freight 21 The infrastructure challenge 22 The SRA and the private sector 24 The SRA and the public sector 24 The SRA and its partners 26
Part 3 – The Agenda 27 sets out a progress report on the SRA’s lines of advance. The SRA’s strategic agenda 28 Refranchising 30 Freight 42 Infrastructure enhancement 46 And finally ...developing a further agenda 52
Part 4 – The Schemes 53 provides a menu of investment schemes for discussion with other parties. The scheme list 54 Safety 58 Freight 58 Strategic Routes 62 London 70 South East 74 Regional Networks 78 Regional Hubs 82 1
Preface
Towards a Strategic Plan funds from capital markets; The newly established Strategic Rail Authority (SRA) learned the outcome of Lord Cullen’s safety intends to publish its first Strategic Plan in Autumn governance Inquiry; 2001. The Shadow SRA (SSRA) has given careful explored the practicality of a number of ancillary thought to that. development programmes in areas such as communications, technology, training, modal The Plan will not be a document laying down the SRA’s integration, land use planning, European instructions to the industry, designed to be obeyed in interoperability, etc; and detail and to govern every development and operation. completed the consultation process and obtained Britain’s rail system has been privatised and must the Secretary of State’s approval for its Strategic respond to the demands of users, to the market. Private Plan. sector capital and management must produce those responses. The SRA will guide, facilitate, encourage and In consequence, by Autumn 2001 the SRA will be support, taking the lead to resolve doubt, develop able to produce a Strategic Plan, less contingent on consensus, accelerate progress, promote integration and as-yet-uncertain hypotheses. It will do so. – with the Regulator and the safety regulator – insist on standards. The SRA must guide and lead, but not .... command and control. Inter alia the SRA is required by the Transport Act By Autumn 2001 the post-Hatfield National Rail 2000 to publish ‘strategies’ from time to time, in each Recovery Plan will be history and the SRA, looking case after a consultation process. Those individual beyond it, will have: strategies, once confirmed and published, will enjoy completed consultation on and published a number the support of the Regulator, who is enjoined by the of strategies; Transport Act 2000 to facilitate their implementation. received the benefit of a number of completed The SRA will put forward from time to time such multi-modal and rail-specific capacity studies, and strategies in pursuit of the purposes given to the SRA also Local Transport Plans; in section 205 of the Act. reached, or come within sight of, Heads of Terms for So far, the SRA has operated for 18 months in all or nearly all the new, market-led operating shadow form. In Autumn 1999, the SSRA expressed franchises to replace the 18 short-term franchises hopes of publishing a ‘Shadow’ Strategic Plan in the from privatisation and define the future shape of late Spring of 2000. Further reflection led to the services; conclusion this would not be useful. In December negotiated improvements where possible to the 1999 the Government announced it would prepare a seven long-term franchises created at privatisation; 10 Year Plan for Transport for publication in July engaged in constructive detail with key stakeholders 2000, the same month as the Regulator was expected in the rail freight industry to implement in practice to publish the final conclusions to his quinquennial the freight strategy outlined by the SSRA prior to review of Railtrack’s charges to users of the network. taking over responsibility for rail freight on 1 February 2001; The SSRA had announced its Plan would be all about partnered Railtrack in the preparation, pricing and “investment, investment, investment” in a Public launch of investment projects to enhance the Private Partnership led by the SRA and Railtrack. It network; was only wise to see how much capital each of the developed the first funding and management two principal partners would be able to deploy. It was structures to supplement Railtrack’s diminished also desirable to develop a better picture of what this capability for enhancing the network; these will capital would be invested in, through progress with allocate risk between private and public sector refranchising and the preparation of a franchise map partners and must facilitate the introduction of (published in June 2000). There were also wider 2
considerations. Both London’s new Mayor and To the Romans, Agenda meant “that which is Scotland’s Executive needed time to develop their requiring to be done”. This Strategic Agenda is a inputs to transport strategy required under new positive statement from a proactive Strategic Rail legislation. Regional Transport Strategies and Local Authority. The responses and reactions it generates will Transport Plans were still evolving. inform the development of the Strategic Plan, but meanwhile activity will go forward along the lines set While this was initially taken to imply a Shadow out in this document. Strategic Plan soon after July 2000, further delay was caused by the deferral until October of the Its preparation, under my personal direction, has been Regulator’s final conclusions. The tragic Hatfield the final element in my delivery of the Deputy Prime accident and its chaotic and costly aftermath Minister’s request to me, early in 1999, to establish the intervened shortly before those conclusions were SRA under what became the Transport Act 2000. published and – in the weeks before Christmas – the The Strategic Rail Authority was born on SSRA was asked by the Deputy Prime Minister to 1 February 2001. gather industry opinion on structural issues and pressures within the industry, generating a delay into the New Year. At the same time Railtrack’s new management was digesting the implications of the Regulator’s final conclusions. On 15 January 2001 Railtrack accepted The tragic and extraordinary accident on the the conclusions of the Review but served notice that East Coast Main Line in South Yorkshire it would seek reconsideration by the Regulator, happened as this document was being prepared perhaps leading to a reference of the Review to the for printing. The Board of the SRA extends its Competition Commission, if further discussions deepest sympathy to the families and friends of before the end of March do not bring forward the victims, including those of rail staff who payments due to Railtrack, relieving the cash flow died at their posts. problems it foresees. Railtrack expects also to ask the It is sadly not uncommon on the world’s Regulator for some adjustment to the Review’s highways for vehicles to cause multiple deaths conclusions later this year if it can show that by departing from their line of travel, either off additional future costs have become eligible for the road or into the oncoming traffic. For such funding in the light of the post-Hatfield analysis. an event to import death, injury and massive .... damage onto the railway in the combination seen in this accident is a chance so extreme as to It is very much less than satisfactory that Britain’s rail defy imagination. We are reminded again there industry is in a state of flux more than seven years is no such thing as absolute safety in transport. after privatisation was launched by the Railways Act 1993. Privatisation has both released potential and brought problems to Britain’s railways. Their Alastair Morton uncertainties are explored in this document, which is Chairman entitled the SRA’s Strategic Agenda because it sets out Strategic Rail Authority challenges the SRA will face in 2001, and beyond, to eliminate or reduce many areas of uncertainty and to 1 March 2001 progress towards its statutory purposes. contextthe 4
Part 1: The context Birth of the SRA
“A New Deal for Transport: Better for Everyone” Purposes and Objectives In July 1998, 15 months after election, the Section 205 of the Transport Act 2000 sets out the Government presented its Integrated Transport White purposes of the SRA: Paper – “A New Deal for Transport: Better for “ To promote the use of the railway network for the Everyone”– which called for a radical change in carriage of passengers and goods; transport policy and recommended a Strategic Rail To secure the development of the railway network; Authority to provide a focus for strategic planning in and the rail industry, backed up with powers to make To contribute to the development of an integrated things happen. The Commons Transport Select system of transport of passengers and goods.” Committee welcomed this proposal and generally it In discharging these purposes, the SRA must take received wide support across the political and into account other key issues summarised in Section industry spectrum. 207 primarily relating to protecting the interests of The Deputy Prime Minister, the Rt Hon John passenger and freight customers. Furthermore, the Prescott, as Secretary of State for the Environment, SRA must have regard to safety, the interests of the Transport and the Regions, decided to base the SRA disabled and impacts on the environment. In on the Office of Passenger Rail Franchising (OPRAF) addition, Section 211 of the Act authorises the SRA plus the residual British Railways Board (BRB) to make investments and loans, give guarantees or activities (see Annex 1). The SRA would also take in provide grants to railway companies. the ‘passengers’ interests’ division of the Office of the Rail Regulator (ORR) and the freight sponsorship Organisation function plus certain international activities of the The SRA emerges fully formed, ready to meet the Railways Directorate in DETR. This gathering challenges ahead, after a little over 18 months of together required legislation but the setting up of a shadow operation. The main thrust of its Shadow SRA could be effected by issuing Objectives organisational development has been to shift from an to the BRB, together with Objectives, Instructions administrative and reactive department of and Guidance (OIG) to OPRAF. government to a proactive corporate entity, equipped to represent the public interest in a network of public In April 1999 Sir Alastair Morton was appointed private partnerships. Under the Government’s 10 Year Chairman of the BRB and a month later Mike Grant Plan £30 billion or so of public funds will pass was appointed Franchising Director at the head of through its hands into the industry by March 2011. OPRAF. Revised objectives were issued in May to both and in June 1999 the two entities came together The new organisation is now in place, with the SRA as the SSRA. In 1999, the future Transport Act 2000 formed into three main workstreams – Delivery, received its second reading, and finally obtained Royal Planning and Support – comprising nine directorates Assent on 7 December 2000. The SRA was legally with a tenth to be established once the Rail constituted on 1 February 2001. Modernisation Fund opens for business. 5
Corporate services Terence Jenner
Finance Martin McGann
Support External relations Chris Austin
Commercial Chairman Chief Executive Nick Newton Sir Alastair Morton Mike Grant Freight Julia Clarke The Secretary
Peter Trewin Planning Infrastructure Peter Hansford
Regional Networks Gary Backler
Strategic Routes
Delivery Chris Kinchin-Smith
London & South East Richard Morris
SRA Board Members
Sir Alastair Morton – Chairman
Mike Grant – Chief Executive David Jefferies CBE – Chairman of 24/Seven Utility Service Co. Former Chairman of the London Electricity Board and National Lew Adams OBE – former General Secretary of ASLEF; maintains an Grid Group. interest in train crew and safety issues for the rail industry as a whole. Pen Kent CBE – former Director of the Bank of England and Professor David Begg – Chair, Commission for Integrated former Director of the Private Finance Initiative with particular Transport; Director, Centre for Transport Policy, Robert Gordon University. reference to transport. Lord Bradshaw – former General Manager of BR Western Jeremy Mayhew – Board Director of BBC Worldwide Ltd and a Region, currently Chairman of the Bus Appeals Body and a working former Head of Strategy Development at the BBC. Member of the peer for the Liberal Democrats. Member of the Commission for Learning and Skills Development Agency. Integrated Transport. David Quarmby – Chairman of the British Tourist Authority, Willie Gallagher – previous Director of Customer Services for the Chairman of the Docklands Light Railway Ltd and Member of Scottish Power Group and former Scottish Power Director Transport for London. responsible for managing the introduction of competition into the supply of electricity for all customers. Janet Rubin – Human Resources consultant. Former Group Human Resources Director for the Littlewoods Organisation and David Grayson CBE- a director of Business in the Community Head of Group Personnel for WH Smith. (BITC) and former Chairman of the National Disability Council. Kevin Small – former railwayman and until recently Chairman of Ann Hemingway – recently retired as Head of Sales for British Gas the Rail Users Consultative Committee for Western England. Trading Ltd and recently appointed to the Food Standards Agency as Chairman of the Wiltshire Ambulance Service NHS Trust. Member for Wales. 6
Part 1: The context continued The first five years April 1994 – March 1999
Passenger traffic on national railways Freight traffic on national railways Great Britain 1985/86 to 1998/99 Great Britain 1985/86 to 1998/99 Billion passenger km Billion tonne km 40 20 18 35 16 30 14 25 12
20 10 8 15 6 10 4 5 2 0 0
1985/861986/871987/881988/891989/901990/911991/921992/931993/941994/951995/961996/971997/981998/99 1985/861986/871987/881988/891989/901990/911991/921992/931993/941994/951995/961996/971997/981998/99 Source: National Rail Trends 2000/01 Quarter 2 Source: National Rail Trends 2000/01 Quarter 2
Privatisation Railtrack, as infrastructure supplier, essentially needed Britain entered the 1990s coming to the end of an only to be large enough to provide steady state output economic boom that had lifted railway traffic above and was expected to fund operations, maintenance and the trough of the early 1980s. The recession of the renewal out of track access charges to be paid by Train early 1990s reduced traffic and this period was Operating Companies (TOCs) and regulated by the followed by the hiatus in rail development caused by Regulator. Investment in system enhancement would rail privatisation – a manifesto promise from the be marginal, apart from the Thameslink and West Conservative winners of the 1992 election, delivered Coast upgrades committed at privatisation, with under the Railways Act 1993 over several years and funding needs to be offset by asset sales. Contracts for almost entirely completed by March 1997. A key work on the track were divided both geographically date was April 1994, when the rail system began to and between maintenance and renewals and were ‘operate in separated mode’, but still in state awarded separately and on a short term basis, ownership. supposing that would encourage competition and drive down costs. In fact there was significant concentration Passenger and freight traffic was starting to recover in and a tendency to reduce content. 1994/95, but remained well down on 1988/89 as shown above. Investment in rail (excluding the line Almost all of the TOCs were franchised on the basis from London Waterloo to the Channel Tunnel) had of ‘lowest subsidy wins’, with short-term (seven years) for years been below the levels needed to deliver a franchises the norm. In principle, competition modern rail system. Maintenance and renewal spend between operators was intended to develop by 2003, was down. Rail privatisation for passenger services with an unsubsidised open access regime the was based on the progressive removal of Government presumed eventual objective. Year on year the subsidies and assumed an essentially static or ‘franchise payments’ (subsidies) payable to TOCs were declining rail system. These assumptions had a to diminish (as shown on the chart opposite), with fundamental impact on the structure of the privatised larger and larger premiums becoming payable by the industry, as did the decision to privatise the more viable TOCs. infrastructure supplier, Railtrack, after it had been Rail freight operations, always the poor relation within separated from operations on the basis that it would British Rail, were offered for sale (not franchised) in six remain in the public sector. lots, of which five were bought by one buyer. The track 7
Projected subsidy for passenger franchises: Passenger's Charter punctuality 1997/98 to 2003/04 moving annual average 1993/94 to 1998/99 £ billion cash Intercity and London Percentage of trains on time 2.0 & South East 95 Regional: PTE support 1.5 Regional: SRA support Premia received 90 1.0
0.5 85
0.0
80 -0.5
April 93 April 94 April 95 April 96 April 97 April 98 April 99 1997/98 1998/99 1999/00 2000/01 2001/02 2002/03 2003/04 Source: SSRA Annual Report 2000 Note: Amounts from 2001/02 onwards Source: National Rail Trends 2000/01 Quarter 2 include an illustrative inflation rate of 2.5% per annum access agreements for freight were for only a few years lacking in vision – no single organisation was ahead – another short-term strategy. responsible for producing a strategy to improve the situation. Many felt Railtrack could assume leadership The railway since privatisation of the industry. It did not. Privatisation’s fundamental premise of a static railway Lack of vision, decades of under investment, short-term has been thoroughly confounded. Far from declining, contracts and strong growth in demand have thus put passenger travel on the railways rose by 26% and severe pressure on Britain’s railway. After improving to freight traffic by 34% between 1994/95 and 1998/99. spring 1997, operating performance began to Economic growth and higher disposable incomes have deteriorate. Passenger’s Charter punctuality figures from combined with new initiatives among the privatised 1993/94 to 1998/99 are shown above. Yet, as this rail companies to drive this increase and motorists have Government recognised when it took office in May reacted against worsening conditions on the roads. 1997, the country needs a well laid out, safe, efficient Britain’s railways were ill-equipped for rapid growth: rail system with enough capacity to deliver the policy under-investment over decades had resulted in an goal of a significant modal shift to rail. ageing, unreliable system whose layout does not 1997/98 was a key year for the privatised railway. By always accord with today’s market geography. The March 1998 Railtrack’s annual Network Management growth, inter alia adding nearly 10% extra trains per Statement (NMS) began to perceive significant day over the next five years, absorbed most of the growth in the need for network enhancement. In limited spare capacity on the network. Given this 1999 and then in 2000 the enhancement menu grew growth, it was not easy for TOCs to do better than substantially as growth was confirmed. Performance hold costs fairly flat, and it quite quickly became improvement peaked and fell back and public apparent that the objective of unsubsidised, open exasperation with train operators’ performance boiled access competition would be incompatible with over – notably at an ‘industry summit’ in November maintained levels of services and substantial 1998, when the Deputy Prime Minister challenged investment programmes for many years to come – a the industry to come up with concrete measures to conclusion reinforced by diminishing network improve performance. The industry responded at capacity for the introduction of services. another summit in February 1999 with confirmation Privatisation had also left a fragmented industry of progress on a 10 point action plan. Britain’s 8
Part 1: The context April 1994 – March 1999 continued
The Office of the Rail Regulator and consumer representation. The Regulator’s other functions The Regulator was created under the Railways Act 1993 with continue, and those in relation to the setting of track, station similar responsibilities and duties to the other sectoral and depot access charges and terms for gaining access to the regulators put in place at the privatisation of the water, gas, network are particularly crucial. electricity and telecoms industries. The Regulator acts as economic regulator to Railtrack and both issues and enforces The Regulator has recently completed his periodic review of licenses held by train, station, depot and network operators. He Railtrack charges, which are intended to apply for the next five also has responsibilities under competition law. years. As part of the review he has established a framework for enhancement investment intended to facilitate the Unlike the other sectoral regulators, his functions extend to expansion of the railway industry. The Regulator has also been approving contracts for the use of networks. Unless a track, consulting on model clauses for track access agreements, station or depot access agreement is approved by the including the rights and obligations of Railtrack and train Regulator, it is unenforceable in a Court of Law. His jurisdiction operators, in order to ensure an appropriate division of risks extends beyond the 25 first-generation franchises and includes between the parties. other operators, including freight, Eurostar and Heathrow Express. At privatisation, the Regulator was given responsibility Ultimately, the Regulator must resolve such matters as the for consumer protection, by means of those licence conditions allocation of scarce capacity at key bottlenecks, the that relate to this role and of sponsorship of consumer performance regime that Railtrack is subject to and the representation through the Central Rail Users Consultative amount it may charge for track access and for enhancing the Commitee and its regional bodies. network. He must do this fully reflecting the powers and duties that he has under legislation and is accountable to Parliament The Transport Act 2000 transferred responsibility for consumer for so doing. protection to the SRA, including those for licence enforcement
privatised rail industry, including Railtrack, began to operating companies and their various suppliers. recognise that its right to earn profits had a condition The SRA would provide the framework for the precedent – fulfilment of its obligation to provide a private sector to deliver a safe, efficient and growing public service. Beneath the public discontent, railway system. It would form a consensus where relations were poor between both passenger operators possible, but provide leadership when needed. and freight operators on one side, and Railtrack on the other. The calls to the Regulator to involve The SRA would not operate trains or infrastructure, himself in resolving the future use of the West Coast although it would have reserve powers in specific Main Line (WCML) were only one symptom of circumstances. In the event of the failure of a reactions to what was perceived to be the high- franchised operator of passenger trains, or licensed handed approach of Railtrack. The SSRA entered a freight operator, the SRA would (in the case of tense industry. passenger) or might (in the case of freight) ensure the operation of these services pending their transfer to a The Government’s White Paper, new or alternative operator. the Transport Act 2000 and the SRA In legislating to establish the SRA, the Government The Government’s 1998 Integrated Transport White decided not to merge the Regulator into it. Thus the Paper emphasised public transport, modal shift from economic supervision of the monopoly supplier of road to rail and integration of rail with other forms of infrastructure has remained separate from the transport. The formation of the SRA would lead to a franchising and supervision of train operators, most fresh start for the railways via a Public Private of which have a dominant or monopoly position on Partnership between the SRA, Railtrack, the train their franchise routes. 9
The Regulator has to value Railtrack’s assets (the Regulatory Asset Base), setting the rate of return on them, and accordingly his decisions have a significant impact on the budgets of the industry, including the SRA. He polices both Railtrack’s behaviour and its performance of its core task of operating, maintaining and renewing the network. The Regulator has and will have significant duties to protect the interests of user and operating parties, especially minor parties, on the system, but the SRA takes the lead towards operators. The SRA’s role in turn will not be central to Railtrack’s core activity in any regulatory sense. It must give strategic guidance, and will work to facilitate co-operation, improvement and integration, leading to passenger and freight benefits. The SRA will move more to centre-stage for the enhancement of the network, taking the key decisions on prioritisation within that programme. 10
Part 1: The context continued 18 more months of growth April 1999 – September 2000
Passenger traffic on national railways Freight traffic on national railways Great Britain 1999 to 2001 Great Britain 1999 to 2001 Billion passenger km Billion tonne km 10 6 9 5 8 7 4 6 5 3 4 2 3 2 1 1 0 0 Q1 Q2 Q3 Q4 Q1 Q2 Q1 Q2 Q3 Q4 Q1
1999/00 2000/01 1999/00 2000/01 Source: National Rail Trends 2000/01 Quarter 2 Source: National Rail Trends 2000/01 Quarter 2
After these initial five years, growth continued for 18 equipment showed its age under heavier use. The months more. By September 2000, around 1,700 tragic crash at Ladbroke Grove strongly re- more trains were running daily than at privatisation. emphasised concerns about safety, especially signals Network capacity and capability were under severe passed at danger (SPADs). The Regulator drew pressure. As already recorded, the SSRA opened its forceful attention to the incidence of broken rails doors in June 1999. In its short but vigorous life it has and tempers rose between Railtrack and the developed more proactive relationships with OPRAF’s Regulator about the former’s performance in constituency, the TOCs; it has laid the foundations of reducing delays attributable to it. In August 1999 a freight strategy, more positive and far-reaching than the Regulator announced his intention to make an that available under the 1993 Act; and it has debated enforcement order requiring Railtrack to improve its and developed a strong interaction with its principal network performance by reducing by 12.7% the future partner in the development of a safer, better minutes delay caused by Railtrack in the year ending and bigger network – Railtrack. The SRA’s objectives March 2000, or face substantial penalties. Even and activities in these three areas of business are before that, large numbers of TOC and Railtrack discussed in Parts 2 and 3 of this document. staff were dedicated to a year-round sterile activity of disputing the attribution of delays. During this period, the SSRA’s Chairman, in a series of speeches, repeatedly discussed and steadily By the end of September 2000 there were signs of developed the SRA’s strategic vision. These statements pressure on system capacity, management capability were an extended form of public consultation which and user tolerance all over the network. Investment ran in parallel with systematic contacts between the was accepted to be the way forward and the SSRA SSRA and a nation-wide span of consultees, from was far from alone in being seriously concerned about users to transport organisations to local, regional and the long lead time required to insert significant devolved government. At the outset, in a speech on increases in capacity into areas of the network 30 June 1999, he declared: “It’s all about investment, meanwhile operating at capacity. In March 2000 investment, investment.” Railtrack published a ‘menu’ of possible enhancement projects in its NMS, far larger than the 1999 NMS As growth in passenger and freight traffic continued, but still smaller than the SRA’s own menu. The menu as shown in the chart above, performance struggled, of schemes the SRA wants to keep under review deteriorating as the network filled up and appears in Part 4 of this document. 11
Concerns could only increase about the private Railways – public and private sector’s ability to play its part in a major investment- investment and public resource spend (1991/92 to 2010/11)* based strategy. Legitimately the 18 short-term TOCs £ billion cash with now no more than four, some less than three, 8.0 years left of their franchises could protest that they 7.0 Public resource had no basis for investment. That was being addressed 6.0 Public investment by the franchise replacement programme. 5.0 Private investment In the six months to September 2000, net franchise 4.0 payments to TOCs from the SRA – negotiated at the 3.0 time of privatisation – had fallen by around 35% to 2.0 £435 million from the £665 million paid in the six 1.0 months to September 1997, offset by a rise in farebox 0 revenues of approximately £400 million. In short, contrary to the basis of privatisation, the planned 1991/921992/931993/941994/951995/961996/971997/981998/991999/002000/012001/022002/032003/042004/052005/062006/072007/082008/092009/102010/11 removal of Government support for the rail system * Figures before 1994/95 reflect pre-privatisation structure. Excludes direct revenue was largely being funded by revenue growth rather support for private investment and assumes no contribution from the unallocated than cost cutting. investment Source: DETR Transport 2010: The 10 Year Plan At the same time a crisis became apparent in the programmes to introduce new rolling stock – thousands of vehicles (carriages), both electric and diesel-powered. A hostile combination of poor quality 10 Year Plan control by the two main suppliers, and deeply risk- The Government showed its concern again late in 1999, averse standing-on-the-letter of contracts and preparing to make a commitment to invest in growth, regulation by Railtrack as network controller, coupled reversing the previous Government’s policy of cutting with seriously incomplete measured knowledge of its the funding of railways year-on-year and the historic assets on the network, created a situation where in practice of all Governments since 1960 of minimising due course about 500 electrical multiple unit vehicles capital investment in rail, in favour of roads. stood idle in factory yards awaiting safety certification The 10 Year Plan, “Transport 2010”, published in and some 200 diesel multiple unit vehicles July 2000, announced a £60 billion investment disappointed operators with their very slowly package. About half of this will be provided by improving reliability. Government itself. This money could help transform As 2000 advanced, concerns increased that Britain’s Britain’s railways, if correctly applied. The key targets railway system was either inherently dysfunctional or and outcomes of the Plan which the SRA seeks to lapsing into that condition. By now confidence was deliver are described in a Box on page 19. A more badly shaken in Railtrack’s ability to undertake a large detailed summary of the rail part of the Plan is number of substantial enhancement projects in addition provided in Annex 2. The 10 Year Plan targets will to its core business of operation, maintenance and not happen just by being published. The £30 billion incremental renewal of the existing network. Its first or so promised for the railways via the SRA in the flagship project, the West Coast Route Modernisation Plan must not be subject to ill-proportioned programme had to be rethought and repriced from constraints regardless of origin. A consistency of £2.4 billion to £5.8 billion. Not surprisingly, this purpose over time not often seen in the past from contretemps absorbed a lot of management attention Britain’s Governments is needed – but in the SRA it and heightened Railtrack’s aversion to risk, even those has a champion we intend to be fit for its purpose risks that it was best placed to manage. within the limits of government funding. 12
Part 1: The Context April 1999 – September 2000 continued
The 10 Year Plan provisions for rail are shown in the chart on page 11. ‘Public resource’, known to some as revenue funding, is needed to fund the regular franchise payments (subsidies) paid by the SRA where necessary to supplement franchise revenues. ‘Public investment’ or capital, includes capital grants by the SRA to Railtrack.
Regulatory Review Proceeding in parallel, the Regulator prepared – as laid down at privatisation – to set new track access charges to be paid by TOCs to Railtrack for the five years from April 2001. His findings and conclusions were due, after extensive consultation, in July 2000. In the event, he exercised his right to defer them until October, when as discussed in the next section, they emerged shortly after the crash at Hatfield began to change the industry’s perceptions of itself. They offered Railtrack substantially more revenue for operation, maintenance and renewal than had been foreshadowed six months earlier, and were intended to permit Railtrack to fund from market sources a substantial level of enhancement as well. Annex 3 carries the Summary of the Regulator’s Final Conclusions on the Periodic Review. Railtrack received the final conclusions calmly enough, welcoming the amendments it liked and noting, without great emphasis, that it was unhappy with the Regulator’s position on requirements for improved efficiency, on performance thresholds and on timing of payment of capital grants by the SRA to Railtrack. Immediately after Royal Assent to the Transport Act 2000 in early December, the Regulator confirmed his review. This triggered a 42-day window within which Railtrack could object and invite the Regulator to either modify his conclusions or send the whole or parts of his review to the Competition Commission. As the 15 January 2001 deadline approached, Railtrack discussed its options with the SRA and after negotiation with the Regulator, the latter issued a statement on the possible application of his interim review process (Annex 4). 13
Part 1: The context continued Hatfield and after... October 2000 – March 2001
Industry Review In the aftermath of the Hatfield crash, the Deputy Prime Railtrack, the TOCs, Freight Operating Companies, ATOC, Minister asked the SSRA to instigate an Industry Review. In contractors and rolling stock manufacturers, with input from consultation with the industry, the SSRA set up five working the Regulator and from industry suppliers. In addition, there groups on: were a number of bilateral discussions with other interested • current train performance regimes; parties. The Groups reported to a cross industry Steering • access to the track for maintenance work (‘possessions’); Group chaired by Sir Alastair Morton with representation from • the contractual structure for track maintenance and renewal; the Rail Passengers Council. The Steering Group’s meetings • the process for accepting rolling stock onto the network; were also attended by senior observers from the Regulator, and the Health and Safety Executive and the Department of the • the scale of the industry’s agenda. Environment, Transport and the Regions.
The Working Groups were formed from key, experienced The Industry Review has provided the context and agenda for the managers from across the industry. Between them, the newly formed Rail Industry Group, which brings the most senior Working Groups included representatives from the SSRA, figures in the rail industry together to push through change.
At 12.10 p.m. on 17 October 2000 a GNER express to structure might operate with perverse effects. In Leeds pulled out of London King’s Cross. Thirteen response, a high-level Steering Group and five Working minutes later the train was derailed by a shattered rail Groups were convened by the SSRA’s Chairman to on a bend south of Hatfield station. Four people were consider the pressures at work in the railway system as killed in the buffet car, which hit a support for the described in the box above. On 22 December Sir overhead electric wire. Alastair Morton reported to the DPM that: the industry does not believe its structure needs to be Within hours, a cumulative shockwave through the reintegrated, reshaped or reinvented, though it needs industry began to develop as the realisation spread of to evolve in key aspects; the implications of this accident for the mutual the industry does not believe that the imperative understanding between key parties to the operation of pursuit of safety is incompatible with improvement of rail services – from rail suppliers through performance and also growth; and maintenance and renewal contractors (all contracted the industry can and will work on amendments to its to Railtrack) to train operators, whether freight or procedures, contracts, regulations, etc., which will passenger (to whom Railtrack was contracted but its ease constraints, remove conflicts and open the way suppliers and contractors were not). Privatisation had to improved service. fragmented the industry, replacing the crucial direct linkage between track and train by a network of The Steering Group, having met in December and contracts centred on Railtrack. The question quickly January to review the Working Groups’ responses, became: “Is Railtrack assuring the maintained quality decided to constitute itself as the Rail Industry Group and safety of the track it offers users in return for (RIG) to be chaired by the SRA’s Chairman. The SRA access charges; or, if not, who is?” sees the RIG as a signal of the industry’s determination to work together as it evolves into a flourishing public There were hasty comments about re-thinking the private partnership focused on delivery. The RIG will: structure of privatisation, notably by the then Chief bring the SRA and industry leaders together in a Executive of Railtrack. The Deputy Prime Minister regular forum to discuss, agree and then implement (DPM) asked the SSRA to convene industry working necessary changes to Britain’s railways; groups to consider relevant questions about the guide the agenda of existing groups such as the structure of the industry, and whether some National Performance Task Force and set up new incentives/penalties in the industry’s contractual groups to tackle areas where the rail industry must do 14
Part 1: The context October 2000 – March 2001 continued
more, for example in training and skilled resources; work on improving the image of the rail industry through coordinated policy initiatives; and provide a focus for wider industry linkages to financial institutions who have a key role to play in delivering the investment led public private partnership. The membership of the RIG is drawn from principal officers of the SRA, ATOC, the leading freight operator (EWS), Railtrack, infrastructure maintenance contractors and the Rail Passengers Council, with observers from the Office of the Rail Regulator, Health and Safety Executive and DETR, and support from the Railway Industry Association, getting suppliers involved with the Group’s work. It has not been the SSRA’s role to take charge of the industry’s recovery from the disorderly aftermath of Hatfield. That has been for Railtrack and its customers, the TOCs and freight operators. While Ministers became involved in that in response to public resentment about the non-availability of a public service, it has been the SSRA’s role to look beyond the recovery, at the structural and strategic implications of Hatfield. Early in the process Sir Alastair Morton said in a speech on 28 November that “the rail industry seems to be having a nervous breakdown”. The shockwave has been that serious: Hatfield has established itself as a pivotal episode in the post-privatisation evolution of Britain’s railways, the consequences of which are not yet fully revealed. It is a core part of the SRA’s Strategic Agenda to work with the industry to ensure that future Strategic Plans are founded on a durable and efficient industry structure. the challenges 16
Part 2: The challenges The challenges to the SRA
Introduction evolution and seven years of privatisation, the perfect In Part 1 of this document, the Transport Act 2000 is fix is not available in months – but it is in the nature quoted, setting out the statutory purposes of the SRA. of railways, contained within a straitjacket of available In pursuit of those purposes the SRA’s objectives will rights of way, to move forward in carefully planned, be to support the development of a railway system fit carefully implemented steps – or chaos will ensue. The for purpose to deliver the targets of the 10 Year Plan. culture, too, of this industry is not conducive to rapid The SRA will be guided by: change but needs to respond better to customers. first, the motto “It’s all about investment, investment, investment”; and 1 The challenge of safety second, nine challenges to be met by that The challenge facing the SRA is the investment. delivery by the industry of satisfactory If the challenges are met, we shall move towards an standards of safety provision, a positive industry fit for purpose. culture of safety management and the promotion of a balanced public understanding of transport risk.
There is no such thing as absolute safety in either public or private transport. It is not possible to Safety Performance Growth eliminate all risk from rail or any other mode. The 123 issue is not the elimination of all risk, but the management of risk. Rail has proved itself a much safer system than road. Private citizens may accept the risks they impose on each other by taking their Passengers Freight Infrastructure private cars, motorcycles, etc., onto the highway. 4 5 6 There is a comparison to be made, however, between those who take passengers and freight onto the highway for commercial reward and those who offer the same service by railway. Private Public Partnership 7 8 9 The structures in place for safety regulation and accident investigation in the railway industry are currently the subject of an Inquiry led by Lord Cullen, who was appointed following the Ladbroke Grove crash. He is expected to report later this year. The SSRA The SRA’s Strategy, in short, will be investment-led and was invited to contribute to the Cullen Inquiry. The long-term, joining up the participants in this major SSRA’s evidence recognised that its role was to provide public service to develop a safer, better and bigger suggestions for the Inquiry to consider, based on its railway system, well-integrated with other forms of overview of the industry’s problems. The Inquiry’s transport. The investment must not only provide new recommendations will be Lord Cullen’s and the SRA infrastructure and new rolling stock: it must also go will play its part in implementing them once Ministers into people, via reorientated recruitment and training; decide on their adoption. Ministers have given public into communications, between industry participants assurances that the necessary funding will be available. and between operators and customers; and into new technology. This is a 19th century industry, marginally The SSRA’s evidence drew attention to the regulation altered and modernised by the 20th, which now has to of aviation safety by the Civil Aviation Authority be fit for purpose for a key role in the 21st. It may (CAA), which is also that industry’s strategic disappoint commentators that after 175 years of economic regulator. The SRA has powers to invest in 17
or fund the industry’s capital projects and operations. 2003, to be followed by a system meeting defined To many that disqualifies the SRA from responsibility European standards. Though those standards are for safety regulation. Similar considerations disqualify available, no European network is yet operating the ORR, which (as the economic regulator) prices commercially under such a system. Railtrack’s services. A specialised, independent safety authority could deliver the role of the Safety 2 The challenge of performance Regulation Group of the CAA, subject to government The challenge facing the SRA is to procure funding on a scale comparable to the CAA. The task improvements from the industry through an and, increasingly, the technology are comparable: escape from historic attitudes to both require well funded, well equipped and well punctuality, reliability and quality of trained specialists. Further, it may be appropriate for service, coupled with a mature public rail accident investigation to be separated from the debate about who should pay and in what safety regulator (as in aviation), since the investigator’s proportion for delivered improvements – findings could criticise the regulator. user or taxpayer? The SSRA’s evidence also stressed the importance of An ageing network faces a conflict of priorities that independent accident investigators being able to take becomes more and more difficult to reconcile as rising charge of the site from the start, seeking to establish traffic levels move closer and closer to full capacity the cause of the accident. Although the SRA recognises utilisation. The mixed nature of Britain’s railway the need for investigation as to whether any crime has traffic – fast and slow trains, carrying passengers and been committed, the primary purpose of the freight, mixing through and stopping trains – investigation should be to establish the cause, so that aggravates this truth. steps can be taken as soon as possible to ensure that it does not happen again. Accident investigators As we have seen, punctuality improved following elsewhere are relied on to call in the police as and when privatisation, as shown in the chart on page 7. But by their expertise detects evidence of crime. 1999 a conflict of priorities between growth, capacity and competing regulatory requirements was taking its Ministers determined that interim measures should be toll and performance worsened. Management of the taken to insulate policy towards industry safety from pressures was neither impressive nor well co-ordinated Railtrack’s management of the infrastructure. The between the TOCs and Railtrack. Passengers and SSRA participated in the work which led to the freight customers suffered, not least from poor separate establishment of Rail Safety Ltd to hold the planning and delivery of information. ring pending Lord Cullen’s report. To the public, performance has come to mean Assuming the implementation of Lord Cullen’s something more than the train turning up on time. recommendations requires legislation, it will not be What is the level and quality of information before effective before 2003 at the earliest. Meanwhile rail it comes? What is the journey experience when it safety is regulated by the Health and Safety Executive, does come? More customers mean more into which the Railway Inspectorate was merged well overcrowding and some TOCs did not attach as before privatisation. Continuation of this structure is much importance to cleaning and hygiene as the one option open to Lord Cullen. best operators did. Very limited additions to rolling Signalling and train protection systems are at the stock fleets, challenged by age and modified heart of better safety. Inquiries since October 1999 by maintenance schedules, did little to offset a rising Sir David Davies, Lord Cullen and Professor Uff are tide of complaints about the quality of service, setting the network on a course towards automated though Chiltern and Midland Main Line offered train protection. An initial step towards it, the Train two early examples of increased ridership from Protection Warning System, will cover the network by greater frequency using new stock. 18
Part 2: The challenges continued
Public resentment of overcrowded, dirty and Growth in rail passenger unreliable public services, particularly when some travel in Europe France Index (1970 = 100) train operators benefit from large public subsidies, is Ireland 200 Italy very understandable and carries within it a backlash. Netherlands If resentment is allowed to grow, the much-desired GB shift from private road use to publicly-supported rail 180 service may slow or even reverse. Government, the 160 SRA and the industry will stand accused of failure if,
despite the subsidies, the service is poor quality, 140 uncomfortable and inefficient. Performance, in short,
must also be measured for quality of service. 120 Resilience and capacity are prime requirements for 100 the punctual operation of a tightly-knit network. It is
hard to deliver the quality that passengers expect 1970 1990 1998 when either age, intensity of use or poor build quality Source: European Conference of Ministers of Transport makes equipment prone to breakdown – unless there is spare capacity, spare equipment and sufficient management skills in the network. All of these add to costs. And Hatfield has cruelly reminded the industry increase in real terms in the amount that passengers pay that time out for adequate care of the existing over the seven years to March 2001. network is a prerequisite of good performance. It is reasonable to propose that passengers pay their Investment is the strategic response to the challenge of share of the cost of better services when they are performance. In addition to capacity and equipment, provided. But this last is an important caveat. this means investment in people by introducing and Operators need to think hard about putting fares up training the skills necessary to modernise and operate when services do not improve and even deteriorate, the network. It also means investment in face-to-face even when the rules permit it. customer service and information, in access to and In freight another cultural revolution has begun and services on stations and trains, in assuring the also needs to accelerate. BR downgraded rail freight and cleanliness, security and comfort of all facilities and customers bore the brunt of a negative attitude. Rail services. This amounts to a cultural revolution which freight must compete head to head against the road has begun, but which needs to accelerate. haulage industry and break into markets which have In the long-term franchises now being negotiated the recently been the preserve of the lorry. Only an SRA is asking for enough investment – in quality, efficient, timely and economic service will retain capacity, resilience and management – to run 15 out existing customers and attract the intermodal logistics of 16 trains within punctuality standards and satisfy operators who are the key to entering new markets, the demands of passengers for quality of service. The substantially but by no means only to and from Britain’s Treasury has expressed its concern at 15/16: the better ports, including the Channel Tunnel. continental rail operators wonder at the modesty of this target. At privatisation, most commuters were offered a bargain that they never received under state control: fare increases below the rate of inflation. This covered about 40% of TOC revenues nationally. Most other fares were not regulated, however, and were left to find their own level in the market. Nevertheless, the result has been no 19
The 10 Year Plan outcomes and targets The 10 Year Plan seeks to tackle congestion and pollution by • improved levels of customer satisfaction with the quality of improving all types of transport. Investment in rail and better services and stations; quality rail services will encourage car users and freight to • a significant increase in rail’s share of the freight market to transfer to rail, which will lead to reductions in road congestion, around 10% – an additional 15 billion tonne-kms of rail
lower CO2 emissions and better air quality. The Plan sets out freight, equivalent to 1 billion lorry trips in 2009/10; and nine specific targets and outcomes for the rail system: • a more efficient and competitive service from rail freight, “• a 50% growth in passenger journeys overall; benefiting businesses across the UK. • more frequent services, faster journey times and an 80% Safety improvements will reduce the risk and severity of increase in patronage on intercity lines, contributing to the accidents on the railway. The industry is committed to halving reduction of inter-urban road congestion; the annual number of accidental equivalent fatalities per milllion • more frequent services on commuter lines; train miles before 2010”. • better cross-country network connections, for example across the Pennines and through or around London; The SRA’s Strategy is geared towards meeting these • increased reliability and punctuality, with quantified targets outcomes and targets. In pursuit of this, the SRA has defined to be set in the light of franchise replacement; its own set of priorities to shape its delivery programme. (see • better integrated information for customers; box on page 28.)
The challenge of growth the targets of the 10 Year Plan to increase passenger 3 traffic by 50% and freight traffic by 80% over the The challenge for the SRA is to relieve the next decade, the SRA recognises the sheer difficulty bottlenecks constraining main line and of investing fast enough, after this late start, to urban hub capacity and then, by track, provide the necessary capacity. But it has to be signal and communication upgrades, delivered. The 10 Year Plan targets are summarised in procure more capacity and resilience for the the Box above. major flows through the network. The growth figures may appear challenging, but as Public transport by rail is an essential service. In the the chart on the opposite page shows, Britain has densely populated conurbations, particularly London, underperformed historically compared to its rail carries the lifeblood of the urban economy. Over European neighbours. 75% of Central London’s commuters travel to work The growth will not occur evenly across the country. by rail (LUL and national rail). On the main inter- There will be questions of demand, integration with urban routes, rail is a vital alternative to crowded other modes of transport and access to rail; questions roads. In large cities, it provides vital access to jobs of capacity, speed, comfort, cost and safety. The and leisure. The railway is not simply a means of overall 50% passenger growth implies about 80% on transport, it plays a wider, economic role. Good the strategic intercity routes, not much less on other infrastructure is a precondition of economic vitality significant inter-urban routes, and ideally, substantial and congestion strangles that vitality. growth on commuter routes into increasingly The SRA’s strategic objective is to enable significantly congested cities such as Bristol, Birmingham, more traffic – passenger and freight – to move safely Manchester and Leeds. and efficiently by rail, with considerably improved For London’s densely packed commuters, increased quality of service. It must achieve value for money capacity is badly needed – though it is likely to attract whilst doing so. The expansion of this key public more commuters. On regional routes, experience is service will benefit not just the passengers and likely to vary. Virgin Trains has staked a lot on a customers of the railway, but the economy, the substantial increase in passenger numbers on its Cross environment and public safety as well. In endorsing 20
Part 2: The challenges continued
Country routes. Minor and more local routes are less The principle adopted by the SRA from the start in likely to see growth and in some cases light rail Autumn 1999 has been that prospective franchisees schemes may offer the way forward. should put forward their ideas for improving rail services in the franchise area. The SRA will continue Investment must go where it is needed, over the to insist on a service culture, putting the customer’s whole decade. needs as high as the need to operate safely and efficiently. 4 The challenge from passengers Part 3 of this document reviews the status of each prospective second generation franchise. It includes The challenge for the SRA is to confirm and the map of prospective franchises issued by the SRA consolidate a strong upward trend in in June 2000, plus a commentary on its possible investment in better journey experiences evolution. for the vast majority of a steadily rising number of passengers. Basically, the SRA is challenging niche operators competing for individual franchises to demonstrate Eighteen of the 25 passenger franchises granted at they offer more financial strength and operating privatisation were short term – around seven years. competence than the larger groups able to offer Those agreements gave inadequate incentives to invest broader based strengths and economies of scale. or to perform well, did not set challenging quality targets or put the customer first. The investment required by the SRA’s passenger strategy will be funded partly by the franchisees The SRA’s Strategy is to enable transformation of the themselves. Others will invest in partnership with quality of rail services that passengers experience, franchise owners – Railtrack, the SRA, local from door to door, by replacing these franchises with authorities, property developers, project management new contracts offering higher standards. In Autumn contractors, industrial and financial groups. The SRA 1999 a programme was launched to replace the short- will shape its investments to lever in private sector term franchises before their natural expiry, which lay investment across the system – in access, in facilities, mostly between February 2003 and August 2004. In in operating capacity, in carrying capacity, in safety parallel, opportunities are being taken to renegotiate and quality, in everything from car parks to longer and upgrade the seven long-term franchises where platforms to more trains to enlarged or improved possible, successfully so far in two of them. track layouts and so on. The initial results of the programme have been very A key element of a better rail service is the provision positive. Heads of Terms have been negotiated for of new trains. All the new franchises will include new two new franchises so far, with two more close to or modernised trains. But the existing processes to get completion, with major benefits promised to new rolling stock into service are not working well passengers. It is anticipated that Heads of Terms to enough. As a result, passengers travel in old, replace most of the seven-year (or shorter) franchises unreliable trains while new trains stand in the sidings. will have been reached by the end of 2001 needing The SRA has taken action to tackle this problem and Ministerial acceptance of the long-term commitments will keep up the pressure on both manufacturers and involved. Lawyers, bankers and Railtrack’s capacity to Railtrack. Basically it is exasperating that new trains design and cost infrastructure improvements will emerge unreliable from the assembly lines and that dictate their final effective dates. Railtrack for so long resisted a proactive approach to Both the SRA and short-listed bidders consult local accommodating modern trains on its frequently interests and the Rail Passengers Council network erratic, often unmeasured infrastructure. extensively for each franchise. 21
On-track competition The privatisation process created a structure for the industry In the busy rail network that we have, there are not enough under which passenger services could either be provided under spare ‘paths’ through the network in enough useful places to franchise agreements with OPRAF or completely independently permit economic-sized operations on major routes. At many of Government as ‘open access’ services’. Franchised congested points of the rail network, merging operators operators were encouraged to compete with each other where together may lead to better use of capacity and may be the they ran on the same routes in the hope that this would best short-term way of providing more trains to relieve improve services and cut subsidies in the long-term. Once the commuter overcrowding. A more flexible approach to first generation franchises ended in 2003/04, super-efficient Passenger Service Requirements (PSRs) will sometimes be TOCs would then be able to bid for the rights to run specified needed. services on the routes of their choice. The freight companies Accordingly, the SRA is revisiting the goal of ever-increasing were initially intended to be sold separately and compete with on-track competition. The best way forward instead is to each other, but the then Government fell back from this improve services through vigorous franchise replacement approach when bidders did not appear. competitions whilst expanding capacity for the long term. An The Integrated Transport White Paper pointed out the faults increase in capacity may ultimately lead to some scope for with this approach to competition. Not only is it sometimes unsubsidised competition on busy routes, but the SRA inconsistent with closer integration of public transport services, expects even this to be limited in practice. The SRA shall be it also, where the result is cherry picking of profitable routes, putting its proposals forward to the competition authorities and simply leads to transfer of the financial burden from passenger explaining the need to take a long-term view. to taxpayer. In the freight sector, the SRA is concerned to procure the However, the availability of alternative offers at different prices can benefits of competition where possible. It will be a matter of be encouraged within the franchised structure. Silverlink or WAGN judgement whether road competition will suffice once rail limited stop trains compete with Virgin and GNER express trains freight is securely over the threshold and competing for from London to stations north to Birmingham and Peterborough intermodal freight. The SRA’s ‘company neutral’ grant regime respectively. Chiltern trains to Birmingham are a slower and will help foster entry into the industry as may Railtrack’s cheaper alternative to Virgin mainline expresses. The SRA will infrastructure haulage contracts. seek to promote such competition in a pragmatic fashion.
Direct international passenger services are not part of The challenge of rail freight the franchised network. Services between London and 5 Paris/Brussels are operated by Eurostar and are The challenge to the SRA is to bring about growing successfully. The SRA is going to assume two complementary shifts – one within the responsibility from DETR for sponsorship of rail industry, away from the BR culture in Channel Tunnel services, currently provided by which freight was very much a poor relation Eurostar (the UK element of which is a private sector and the customer got the crumbs from the consortium), as well as for the construction of the rail table, the other within the logistics Channel Tunnel Rail Link. industry, inducing by cost, quality and reliability of service the trunk rail carriage The possibility of Eurostar services beyond London has of international (including the haul to and recently been considered by an independent study from ports) and domestic freight. carried out by Arthur D. Little, which concluded that they would be unlikely to deliver value for money, The SRA’s Strategy is to pursue vigorously the largely because of air competition on those routes. The Government’s target of an 80% increase in the SRA will continue to watch this area closely and will amount of freight carried by rail, measured by tonne- talk to interested parties about expanding Eurostar kms. Most existing rail traffic – around two thirds services where such options do offer value for money. 22
Part 2: The challenges continued
measured by tonne-kms – comes from bulk freight The SRA will engage with the urban and regional markets such as coal, steel, aggregates and chemicals. planning process at all levels in pursuit of intermodal Rail will continue to expand its role here, building on transfer sites. The SRA’s strategy will be positive, growth over the past five years. But the decline in proactive, at close quarters with current operators and British heavy industry puts a limit on further growth, prospective entrants, with Railtrack and with hence the focus must be placed on switching non- prospective specialised or open access terminal bulk, intermodal traffic from road to rail, particularly developers. but not only where it moves to or from Britain’s There will never be a better opportunity to change major ports or the Channel Tunnel. the balance between road and rail freight, so long as The SRA will support investment and innovation by the rail operators adopt and deliver a skilled, ‘can do’ Railtrack and efficient operators in: approach – in contrast to BR attitudes during the the network, to expand operations on and increase years of decline. The fact that the new locomotives the capacity and loading gauge of key routes, offer significantly greater reliability compared to the especially between London, the main other centres old BR stock is a good start. of economic activity and ports; and freight interchanges, to give more customers direct The infrastructure challenge and efficient access to the rail network and allow 6 smoother transfer between road and rail. The challenge to the SRA is massive. The core investment programme is in the rail Further, increased and better targeted ‘company system’s infrastructure. Railtrack cannot do neutral’ financial support will be available, meaning it it all and the SRA has to work with Railtrack will be related to freight movements as they happen and others to line up the resources of rather than to any operator in particular. The SRA management as well as finance, needed to has to demand that the industry improves supply a safer, better and bigger system. performance and customer service, to enable the logistics sector to rely on a much more viable and As a monopoly controller and operator of the network, competitive rail alternative. If the 10 Year Plan target Railtrack has to be at the heart of this programme, but is achieved, freight movements measured by tonne-kms the core of the SRA’s Strategy is to match the huge task in 2010 will show a 150% increase over the period more closely to an aggregation of (a) Railtrack’s immediately before privatisation – about 33 billion capabilities with (b) resources that complement tonne-kms against 13 billion. Achieving that will Railtrack’s funding and managerial capability. raise rail’s share of growing domestic freight Railtrack was privatised into a less than fully-defined movements from well below 6% to above 10% over role as a regulated utility supplying, at controlled the 15 years. prices, the Operation, Maintenance and (incremental) Progress is being made, not least by the largest freight Renewal (OMR) of a network not expected to grow operator, EWS, who led the introduction of a large significantly. The major strategic route project fleet of new wagons and American diesel locomotives, foreseen, a renewal of the WCML with marginal but technology and commercial innovation are at the upgrade, became part of the negotiation of a long- heart of the challenge facing existing and new rail term franchise for intercity services over that route. freight operators. Rolling stock, for example, must in The subsequent growth of passenger and freight future include powered multiple-unit trains, modelled traffic over the network led to an uncomfortable on the CargoSprinters used in Germany, easy to move recognition that a further very burdensome set of in either direction and join and separate, quick to obligations – a second business or diversification, in accelerate and brake, able to co-exist better with strategic terms – was being imposed upon Railtrack. passenger trains. This amounted to a major projects ‘Design, Build, 23
Finance and Transfer’ (DBFT) business to replace the major renewal and enhancement programme. and/or enhance significant elements of the network. Railtrack has to rebuild confidence in its capabilities. Until November 2000, post-Hatfield, Railtrack did not resist this imposition, appearing to see it as a In short, after a long series of unsatisfactory exchanges growth opportunity. Last December, however, the in 2000, Railtrack and the SRA have converged SSRA Chairman spelled out the problem in a speech towards proposals for a partnership approach to to the Rail Passengers Council in which he said: Railtrack’s DBFT ‘business’, a partnership which “...Whichever way I look at Railtrack, I see it as two must also lever into the industry substantial businesses: management and financial resources, the latter from an operations and maintenance, utility-type global capital markets. Discussed in Part 3, this group; and combination of partnership and external resources is a major projects undertaking: the design, building at the core of the SRA’s Strategy. It is at the heart of and financing of projects for transfer to the utility the Strategic Agenda and key to the development of a group upon completion; once the project risk is Strategic Plan. It will also involve extensive behind and the investment can be refinanced at consultation with the Regulator as the coexistence of lower cost. Railtrack’s ... At present both businesses are within one OMR core business and company, regulated as one enterprise. I see good DBFT second business reason to keep the two within a single grouping will generate differences in regulatory approach to because Railtrack’s single control of the network is different segments of Railtrack’s structure and/or essential to safe and efficient operation. But I believe activity. This must evolve in parallel with Lord the major projects ... need to be separately financed Cullen’s recommendations for safety regulation and and managed until completed and transferred....” their implementation. Railtrack’s new Chief Executive concurs with this The SRA and Railtrack now have to engage on two view and this accord has been confirmed recently in a levels: discussion between Sir Alastair Morton and the the lower or Project Development level, developing Railtrack Board of Directors. There is clearly a great the portfolio of replacement and enhancement deal of detailed work ahead to convert these ideas projects necessary to deliver the safer, better and into new structures, and once that has been achieved, bigger network, the resources to deliver them; and to deliver the structured projects. Today, the railway the higher or Strategic Partner level, developing the industry suffers from deficiencies in the supply chain partnership and funding structures to permit and shortages of skilled people. delivery of these projects and the evolution of railway development within a satisfactory financial A key turning point in the evolution of responses to and regulatory framework. the lengthening menu of major projects was Railtrack’s analysis of the Regulator’s final conclusions Over the coming decade, the challenge to all the to his charges review, published at the end of last parties, led by the SRA, is successful investment: October. By January 2001 Railtrack concluded that: to deliver the safer, better, bigger railway; and its financial situation, not only inadequate ab initio to grow past the present situation where Railtrack’s but weakened by the costs and images of the post- priority core business (OMR) is outweighed by the Hatfield problems, might not permit it to fund all disproportionate scale of its ‘second’ business its current programme of committed and planned (DBFT). enhancements; and The core business is conducted on the network as it its management resources net of the priority exists and focuses on Railtrack’s Regulatory Asset Base demands of its core OMR business, were already (RAB). The sizes of the two businesses – relative to stretched past any notion of significant increase in 24
Part 2: The challenges continued
each other – will be satisfactory when the RAB and SRA looks to TOCs in particular, who are closer to regulated returns thereon are sufficient to fund the the market than the SRA, to take the lead on continuing development of the network to meet proposing service improvements in the context of the demand for railway services in coming decades. SRA’s overall priorities for franchise replacement or renegotiation. PPP – Public Private Partnerships In infrastructure the new understanding with Railtrack on intentions to work together in the The SRA must provide a framework for future has been emphasised. In the SRA’s view, it is a public private partnerships (PPPs) to relief that the way is now clear to engage with flourish and deliver this investment-led Railtrack on the two levels described. The process Strategy. will place significant demands on both parties, and It must do this via consultation and understandings on their owners/sponsors – Ministers, DETR and with the key stakeholders, from Railtrack via TOCs, the Treasury on one side; shareholders and lenders investors and others to regional bodies and devolved on the other. The SRA will set its priorities for governments and to the customers – freight shippers infrastructure investment and will agree with and passengers. This needs to be, in size and Railtrack the best route to their delivery. As directed complexity, perhaps the biggest PPP Europe has by the Transport Act 2000 the SRA’s role will be to ever seen. make sure that suppliers give their customers the best deal within the SRA strategy. This country 7 The SRA and the private sector wants a satisfactory public service – a well integrated, safe, high performance rail system – and The challenge facing the SRA is to pick its it wants more of it. The private sector has to deliver way towards successful investment in railway it; the SRA, in consultation with the Regulator, has development, working through situation after to develop and maintain consensus on the situation, in an industry which – like all framework and content of it. European and most other railway systems – is not profitable in aggregate. 8 The SRA and the public sector Again and again there will be choices between what the user must pay, what the private sector operator The challenge for the SRA is to achieve or supplier must bear and what the taxpayer will pay both consensus and momentum among the in recognition of benefits which cannot be captured many public sector interests in transport, in cash. and to obtain value for money for the funds they will commit. The rail industry has been privatised and is not to be re-nationalised. That means that the private sector The SRA’s duty is to promote the development of intends and is intended to make a satisfactory return the railway as part of an integrated transport system. on its investment, subject always to its meeting its Extensive consultation with devolved, regional and public service obligations as a pre-condition imposed local government has highlighted the significance of by both regulation and subsidy (where given). the railway in delivering development and spatial plans, as well as other aspects of Government policy In the franchise replacement process the SRA has such as those on the environment, employment, begun to put in place durable partnerships between health and social exclusion. the public and private sectors, based on what each party is best placed to contribute. The main parties The SRA attaches great importance to working with are Railtrack, the passenger and freight operators, local, regional and devolved government. In financiers, investors and the customers served. The Scotland, the Scottish Executive will define the 25
Multi Modal Studies and Regional Transport Strategies
The 10 Year Plan highlighted the role of the programme of multi transport investment and strategic guidance on the future modal studies as a key means of delivering a better integrated development of the transport system. They also provide the transport system. This programme has been developing steadily regional context for Local Transport Plans, the heavy rail element and by the Summer some 19 studies will be complete or of which can be funded by the SRA’s RPP programme (see Box underway in England. One study, on access to Hastings was the on page 49). first to report in December 2000. The Multi Modal Studies look at The SRA is represented on all the English Multi Modal Studies the contribution that all modes can play in seeking solutions to and is also taking part in the Central Scotland Transport Corridor transport problems in a particular area and in delivering integrated studies. It is keen to ensure that these studies look carefully at transport plans for these areas for up to 30 years ahead. potential rail solutions involving both passengers and freight. In Decisions on the Multi Modal Studies will be taken through the addition, the SRA is becoming involved at all levels of the new arrangements for developing Regional Transport Strategies planning process, providing inputs to the evolving RTSs and (RTS) as part of Regional Planning Guidance (RPG). The RPGs, as well as to the revision of PPG13 (transport) which Regional Transport Strategies will provide regional priorities for provides the national planning context for transport policy.
intra-Scottish rail services it wants to see and will which the SRA works. The SRA must carry all tiers fund them – the SRA’s role will be to procure these of Government with it if it is to achieve the services on its behalf. The Scottish Executive has investment needed. The SRA is building its in-house recently published a consultation document on expertise, particularly in relation to the land use Scotland’s priorities for rail development within the planning system, to provide a better focus to its context of the overall development of Scottish work with local and regional bodies. In six transport policy. The Executive Summary from its metropolitan areas of England and one in Scotland, investment-led strategy is reproduced in Annex 5. In Passenger Transport Authorities and Executives play Wales, the SRA is taking into account the views of a key role in rail planning and setting quality the National Assembly for Wales as it formulates its standards. They need to enlarge their vision of the plans, and has done so in designing the new ‘Wales potential achievable in concert with the SRA as & Borders’ franchise. Annex 6 provides an extract opposed to continuing ossified timetables and from the National Assembly for Wales’ vision for rail conditions of service. The future needs of Leeds, services in Wales, which has been provided to all Manchester and Birmingham – to name but three – franchise bidders. In London the Mayor has led will not be the same as they were in 1980 or 1990. Transport for London (Tf L) in publishing a public The SRA is focusing particular attention on how the transport strategy. The Executive Summary from this SRA and PTEs can best work together in future. strategy, which highlights the scale and importance The SRA will, under the Transport Act 2000, take of the task ahead, is reproduced in Annex 7. The over the provision of finance to the six English PTEs SRA is working well with Tf L on the rail elements and is currently in discussion with Government and of it, though understandably priority there is for the the PTEs themselves about what this can achieve. moment being given to the Underground. Strathclyde, the sole non-English PTE, will be funded by the Scottish Executive. Local Transport Plans, Regional Transport Strategies and Multi Modal Studies (see Box above), being The role of the Rail Passenger Committees, which developed to provide closer integration between provide an independent voice for passengers, is being transport and land-use planning policies, also strengthened as they move from the Regulator’s provide an important input into the context in sponsorship to that of the SRA. The SRA very much 26
Part 2: The challenges continued
hopes that they will continue their evolution from However, the acceptance in recent weeks of Railtrack’s being commentators on rail’s problems to being inability to fund a substantial enhancement participants in its development and indeed would programme (the DBFT business) in the near future congratulate them on their positive stance on behalf of inevitably throws up a question: “Who will pick up passengers during the post-Hatfield crisis. The SRA is that burden? – The SRA? Project management committed to support their work, involve them by contractors? Structured finance from the City? consultation and keep them informed. Property developers? etc.” Probably all of them, but the SRA has to develop project funding structures that do not return all risk to the public purse under 9 The SRA and its partners public expenditure rules. Government, it is hoped, will be able to maintain its The challenge to the SRA is to develop confidence in the SRA’s achievement of these partnerships, levering resources and skills objectives, and so both support the achievement and into the system where both are in short retreat with the SRA when it is achieved – subject supply. always to remaining satisfied that the system is The SRA is not an operator except in last-resort delivering its public service obligations and giving fulfilment of its statutory obligation to assume the value for money. continuation of passenger services where no franchised or other operator is available. Nor is it an infrastructure contractor or supplier, etc. Subject to constraints of availability of funds and value for money, it can invest and lend, but it will not compete with funds from capital markets. From whatever angle, it is the SRA’s strategy to pursue its objectives via public private partnerships with other stakeholders, supported by consensus developed through strategic leadership of opinion and understanding. These public private partnerships must continue for at least the next decade. Over that period, the SRA as the principal public partner must aim first to advance, bringing together the skilled human resources, the suppliers and the finance to master projects, and then to retreat as and when revenues from investment build up to a level able to support safe and efficient operations, repayment of debt and funding of subsequent investment. By definition, if the SRA’s strategy succeeds in the DBFT business with Railtrack, the latter will grow and mature into an investor large enough to drive the infrastructure enhancement programme forward on its own, under Condition 7 of its licence – which requires it to meet the reasonable requirements of users and funders. agendathe 28
Part 3: The agenda The SRA’s strategic agenda
The Shadow SRA spent its short but vigorous 18 In all that the SRA does, it must maintain that months of life: objective of integration. More than before, as far as is first, defining the three main avenues of strategic possible, use of the railway must be readily available if advance: the desired modal shift from private road to public – refranchising passenger operations; rail transport is to be achieved. – developing competitive rail freight; and As we go forward from 1 February 2001, the SRA’s – co-investing in infrastructure enhancement. Strategic Agenda is best listed under those three second, building consensus in Whitehall, in headings: London, Scotland, Wales and the English regions, refranchising; and in the industry for its pursuit of those avenues freight development; of advance; and infrastructure enhancement; third, beginning to lift the industry’s sights above plus one more: the levels set in the hasty privatisation between a list of ancillary and supporting activities 1994 and 1997. requiring co-ordination and development. As the new Government’s White Paper said in Summer 1998, the rail system must offer an integrated network of services, to freight as well as to passengers, and must itself be integrated more positively within Britain’s transport systems.
The SRA’s priorities The SRA’s role is to provide the framework for delivery of the Increasing rail freight: investing in a core freight network rail component of the 10 Year Plan. A number of goals have to and from major centres of economic activity and ports. been set for the industry through the Plan. The SRA in turn Facilitating the provision of new and expanded freight has identified the following priorities and aims in order to interchanges; deliver the 10 Year Plan goals: Better stations and rolling stock: station rebuilds to Safety: continuous improvement in safety, including bring them up to modern standards and provide for growth, implementation of the recommendations of the Cullen Inquiry; together with an integrated approach on access to stations More punctual, less crowded trains: this means 15 out including improved walking and cycling routes, more car of 16 trains arriving within our punctuality standards. It also parking and better public transport links. Rolling stock offering means reducing overcrowding throughout the network; higher levels of comfort, and which is designed to meet the full Improving accessibility: Making it easier for everyone to range of customer needs; access the rail network, use it safely and reach their final More resilient rail operations: developing operational destination as easily as possible, particularly those with resilience, so that there are reserves of staff and equipment disabilities; when things go wrong and more flexible infrastructure, Removing bottlenecks to increase capacity: removing including diversionary routes, particularly for freight trains; and bottlenecks in urban areas and on the main interurban routes, to Better information: the shortcomings in the rail system’s enable higher frequencies and improved journey times. The delivery of real-time information to users were glaringly ‘main’ lines to and from London will win a lot of new traffic and highlighted in the confusion after the Hatfield crash. there must be a strong focus on the London area but cross country routes which do not go via London (such as the TransPennine Express links) also have great potential and commuters in conurbations other than London are a key target for the shift to rail; 29
The New Franchise Map
• Inverness Aberdeen •
Scotland
Glasgow •
• Newcastle Northern
York • Hull • Leeds • Preston • Manchester Anglia/Humber • Liverpool • • Sheffield
•Nottingham • Norwich Central
•Birmingham London & South Wales East & Borders London •
Cardiff • Southampton • Wessex Poole• Exeter• Plymouth • Penzance •
Main strategic routes and franchise areas shown 30
Part 3: The agenda continued Refranchising
Introduction Tranche One Foreshadowed in a speech on 30 June 1999 by Sir Heads of Terms were announced: Alastair Morton, the SSRA’s programme to replace for the new Chiltern franchise in August 2000; and the 18 short-term franchises was launched in October for the new South Central franchise in October 2000. 1999. Its aim was to reach Heads of Terms on all The incumbent was successful in the Chiltern replacement franchises by the end of 2001. It is to be franchise. The other (Connex South Central) will be complemented, where possible, by negotiated replaced by a neighbour (GoVia, the current upgrades of the seven longer-term franchises. Thameslink franchisee). The benefits of the No franchise can be expropriated: franchisees being competitive process were amply proven, with very replaced must either offer or agree to give up their substantial advances in commitments being achieved first-generation franchise. The essence of the process through the process of initial proposals, Best and is competitive offers, careful analysis – of Final Offers (BAFO) and then in the Heads of Terms. commitments and aspirations put forward against A preferred bidder will be announced for the new stated criteria, emphasising investment and service East Coast Main Line (ECML) franchise once the improvement – and then negotiation and agreement. SRA has clearance from Ministers; and one is close to The process has proceeded so far in tranches, as follows: selection for the new South West franchise. Tranche One: Chiltern, South Central, East Coast; In aggregate, the winning four bidders are likely to Tranche Two: South West, Central, TransPennine invest something around £2.5 billion in new rolling Express, Thameslink; and Tranche Three: Wales & Borders, Wessex; with the rest still to be launched. Organising for delivery within the SRA Details of pre-qualifiers and shortlisted parties for Delivery Directorate Responsible for current these franchises are set out in Annex 8. franchises Strategic Routes Cross Country Two long-term franchises, Midland Main Line and Great North Eastern Railway c2c Rail (formerly London, Tilbury and Southend), Great Western have been upgraded by agreement. Midland Mainline West Coast Trains The process is behind schedule. While faster progress Regional Networks Central Trains is anticipated on subsequent negotiations, with many Merseyrail Electrics Northern Spirit issues having been now explored and decided, the North Western Trains very last of the new franchises will not reach Heads of Cardiff Railway Company Terms by end 2001, and allowing the usual time for ScotRail lawyers and bankers, may not enter into effect much Wales & West before April 2003. London & South East Anglia c2c Rail The following sections briefly review the state of Chiltern development of new franchises to replace the 18. Connex South Central Commercial confidences must be respected and the Connex South Eastern Gatwick Express descriptions emphasise aspects of the proposals and Great Eastern negotiations which illustrate the SRA’s strategic intentions. Island Line Silverlink The SRA has declared its interest in fewer, stronger South West Trains franchises provided they always offer value for money. Thames Thameslink West Anglia Great Northern 31
Main projects for planned upgrade of the East Coast Main Line
Newcastle – Edinburgh Power supply upgrades • and freight loops Edinburgh • Berwick-upon-Tweed Ferryhill and Leamside Diversionary routes
Newcastle • Doncaster Junction remodelling Ferryhill • GN/GE joint line Diversionary routes
• Northallerton Peterborough Junction remodelling •York Leeds• London – Peterborough Upgrade power supplies
Doncaster Lincoln • Hitchin New flyover Newark Grantham Welwyn Viaduct Four tracking Peterborough
King’s Cross New platform
Hertford loop • London King’s Cross
stock and to deliver infrastructure investment, Tranche Two whether as a co-investor with Railtrack, the SRA or Of the four franchises in this tranche, one (South others, of about twice this. West) reached BAFOs late in 2000 from the three In each case the SRA franchise payments, in the short-listed bidders (see Annex 8) and should produce relatively brief period between each new franchise’s a preferred bidder shortly. One (TransPennine) is entry into effect and what would have been the expected soon to reach the stage where the SRA will terminal date of the discarded franchise, will be be able to reach a conclusion on BAFOs. somewhat higher to support preparations for the In the case of Central (running services East-West investment programme. Those franchise payments will across Britain, principally through Birmingham) the then increase as the investments are made under the two proposals received did not offer sufficient longer term franchise and then will decline as the advantages to justify terminating the existing benefits – higher farebox revenues, etc. – flow through. franchise. The SRA has rejected them and proposes to Of the four franchises committed or near explore, in the context of discussions with all the commitment, three will serve London commuters. Passenger Transport Executives (PTEs), whether a Their bids anticipate passenger kms rising by about more fruitful co-operation with the West Midlands 50% over 10 years. PTE can be developed to attract better offers. In the light of those discussions the SRA will decide whether Provision has been made for revision or even to re-offer the Central franchise at the same time as termination of the East Coast franchise after 12 years, the new Northern franchise or let it run to expiry. if that is appropriate if and when a High Speed Line goes ahead following on from an SRA-led study. (see page 56). 32
Part 3: The agenda Refranchising continued
Benefits from franchise replacement
Heads of Terms agreements have been negotiated for two new • higher frequency service on the South London Metro; franchises to date: Chiltern and South Central. The initial results • 9 out of 10 trains arriving within SRA punctuality standards have been very positive: the new franchise for Chiltern railway, by 2005, rising to 15 out of 16 by 2010; • a total of 1,000 new vehicles to be delivered over the life of announced in August 2000 and currently being concluded will the 15 years franchise and all non-Mark 1 stock to be deliver: refurbished; and • 50% more train miles from May 2004; • a £300 million investment programme for depots and • 15 out of 16 trains arriving within SRA punctuality standards stations, including improved disabled access and integration by 2004; with local bus and taxi services. • all rolling stock to be new or refurbished; and • better integration with other modes of transport. These agreements are concrete examples of how the goals and aspirations of the 10 Year Plan are being converted into The new South Central franchise, another commuter service, deliverable investment packages. was announced in October and will deliver: • increased capacity on the Brighton Main Line (by 2006) and the Arun Valley Line (by 2004);
The issue between the SRA and any PTE is the The new Thameslink 2000 franchise will be conflict on a crowded network between local train substantially bigger than the first generation services, often using smaller, slower, stopping trains, Thameslink franchise. To the latter core will be and inter-urban expresses and limited-stop services. added: The former are, by statute, the dominant concern for the services south of the river identified at PTEs and both are the concern of the SRA. Modal privatisation for transfer once the Thameslink 2000 shift to rail requires good service for both commuters enhancement project (from a new station beneath and longer distance travellers. There is no single good St. Pancras through to new tracks around London answer on a congested network: flexibility and Bridge) is commissioned; and patience are required on both sides, and investment the “Great Northern” (GN) commuter services into in more appropriate capacity. For example in King’s Cross currently operated by WAGN, a first- Birmingham the current capacity study led by the generation franchise whose dismemberment is SRA is considering a “RER”– style line from North currently underway. Most of those GN services will to South, passing underneath the main services operate through the Thameslink tunnel once the through the central rail station at New Street. enhancement is commissioned. In the case of Thameslink, since nine bidders Of the two new Tranche Two franchises still prequalified (see Annex 8), the process has slowed proceeding, one is a major London commuter service. down. The current public inquiry into the The other, TransPennine Express (TPE), is an Thameslink 2000 planning application under the important feature of the SRA’s Strategy. Until now Transport Works Act (TWA) has made less progress the terms ‘high speed’ and ‘intercity’ have generally than had been expected. The SRA expects progress on referred to services on the ‘main lines’ into major Thameslink will resume in 2001. Meanwhile the London termini: West Coast (Euston), East Coast incumbent, GOVIA (60%-owned by the British Go- (King’s Cross), Midland (St. Pancras) and Great Ahead bus and rail group and 40%-owned by Via, Western (Paddington). The SRA believes it just as effectively controlled by the SNCF) has won the new important to provide upgraded, faster, intercity South Central franchise, raising questions both about services running east-west across the Pennines in the competition on the Brighton Main Line and North of England. The core route is Leeds- possibilities of greater efficiencies in the use of scarce Manchester, upon which traffic has been growing capacity and operating management. rapidly with the renaissance of these two major cities. 33
TPE, however, will not only link that pair, it will Franchise ownership provide express trains: Franchise Owner Termination linking the East Coast and West Coast Main Lines, Date north of the Midlands; c2c Rail National Express May 2011 linking Newcastle, Hull and other centres on the Cardiff Railway Company National Express April 2004 East Coast via York and Leeds with Manchester, Central Trains National Express April 2004 Liverpool and other centres West of the Pennines; Gatwick Express National Express May 2011 improving links between Sheffield with Manchester; and above all: Midland Mainline National Express April 2008 creating a much larger rail service catchment area ScotRail National Express April 2004 for Manchester’s rapidly growing International Silverlink National Express August 2004
Airport, stretching as far afield as the West Wales & West National Express April 2004 Midlands, North Wales, Cumbria, Yorkshire and West Anglia Great Northern National Express April 2004 the North East. Great Eastern Railway FirstGroup April 2004 Manchester International Airport has completed a Great Western FirstGroup February 2006 second runway. It is forecast to handle more than 30 million passengers in years to come, as Britain’s North Western Trains FirstGroup April 2004 premier regional airport. To do that efficiently, 25% Connex South Central Vivendi May 2003 of its passengers (and friends/relatives) ought to use Connex South Eastern Vivendi October 2011 public transport (rail, light rail or bus) to and from South West Trains Stagecoach February 2003 the airport by 2005, rising towards 40% in the years beyond. The TPE franchise will have to meet its large Island Line Stagecoach October 2001 share of that need. Merseyrail Electrics ARRIVA February 2003 The SRA expects to reach Heads of Terms with Northern Spirit ARRIVA February 2003 preferred bidders on South West soon and on TPE by Cross Country Virgin Rail Group April 2012 late Spring this year. West Coast Trains Virgin Rail Group March 2012
Thames Trains Go-Ahead Group April 2004 Tranche Three Thameslink GOVIA April 2004 This tranche consists of two newly-shaped franchises which have emerged separately from intensive Great North Eastern Railway Sea Containers April 2003 consultation processes – Wales & Borders and Wessex. Anglia GB Railways April 2004 The latter, Wessex, takes in almost all the routes Chiltern M40 Trains July 2003 currently in the Wales & West first-generation franchise which are not assigned to the former, Wales
& Borders. The first-generation Cardiff Valleys Notes: franchise is within Wales & Borders. 1. GOVIA is a joint venture between Go-Ahead Group and Via GTI of France These two franchises are major steps to produce a 2. GOVIA is currently negotiating terms with Connex for taking more coherent and effective network in the West, in over the existing Connex South Central franchise and is South West England, in Wales, in the Cotswolds and completing a 20 year franchise agreement with the SRA
Borders regions. They are complementary to the 3. M40, a subsidiary of John Laing with a minority stake owned by longer-term First Great Western franchise operating Chiltern’s management, is completing a franchise agreement with high speed, intercity services on the main lines to the SRA on a new franchise for Chiltern with a 20 year length Paddington from South Wales, Bristol and Cornwall. 4. Virgin Rail Group is jointly owned by Virgin and Stagecoach 34
Part 3: The agenda Refranchising continued
The Wales & Borders franchise, which has reached In addition, Virgin Rail Group Limited and the short-list stage, was carefully planned with FirstGroup plc will be separately submitting proposals interested users, regional and local communities. On to add the Cornwall & Plymouth Business Unit to 15 February 2001, the SRA shortlisted four parties to their CrossCountry and Great Western franchises prepare BAFOs for the Wales & Borders franchise. respectively, in competition with the Wessex They were: propositions for these services. ARRIVA plc in conjunction with Connex Transport UK Limited Tranche Four FirstGroup plc After the two franchises already put out as Tranche National Express Group PLC Three, invitations to bid for two more will follow Serco Rail. shortly: Thames, corresponding largely to the first- The franchise aims to integrate the provision of rail generation London commuter franchise based on services within Wales; between South and North Wales Paddington, but issued with the possible interest in via the Hereford and Shrewsbury line; and between all joining it to a neighbour already described; and parts of Wales and Birmingham. The National Assembly “Anglian,” a provisional name for a proposed for Wales, very naturally, takes a keen interest in the franchise to take in two and a half first-generation proposal. franchises, all based on London Liverpool Street, The Wessex franchise unites limited-stop diesel namely Anglia, Great Eastern and the West Anglia services over a wide area between London Waterloo, services currently within the WAGN franchise. Gloucester, Bristol, Cornwall, Weymouth and In the first generation franchises, significant store was Brighton. In particular, it envisages the restoration of set by competition between London and Ipswich to be a double-track operation between Salisbury and offered by Anglia and Great Eastern. Although that has Exeter. In the SRA’s view, bids for this franchise are to led to more frequent services and reduced fares for be considered either: some, it has proved too much for Anglia’s finances. on their own merits; or Competition has served mainly to transfer the financial within proposals for running the franchise under burden from user to taxpayer, which is unsatisfactory. management unified with a strong neighbour. At the same time, the timetabling complications of The possibilities obviously depend on the interest having three distinct operators in and out of Liverpool shown by those other franchisees, none of whom may, Street served principally to reduce line capacity at a in the event, put forward a better bid than a solo congested location. Perhaps on-line competition will Wessex bidder. become possible there some time in the future. On 2 March 2001, SRA announced that seven parties Capacity rationalisation, network efficiency and had prequalified to submit proposals for the new quality of service, alone or in co-operation with a Wessex franchise. These were as follows: neighbouring franchise under the same management, Connex Transport UK Limited; will all play a part in the assessment of the Thames FirstGroup plc; franchise bids – which may or may not reduce the GB Railways Group Plc; number of operators into Paddington, and facilitate Group 4 Falck Global Solutions UK Limited (new more rational use of scarce capacity. to rail franchise operation); National Express Group PLC The last London franchises SBB Laing, a partnership between Swiss Federal By the time, later in 2001, that all the questions Railways and John Laing Investments Limited; and above around South West, TransPennine, Wales & Stagecoach Holdings plc. Borders, Wessex, Thames and Anglian have resolved into a preferred bidder for each, the shape will be 35
The step change in quality being delivered by refranchising
In line with the aims of the 10 Year Plan, the SRA has Improved Passenger’s Charter arrangements developed new franchise agreements which will deliver The SRA is seeking improved arrangements for compensation significant improvements in the quality of services provided to when things go wrong. The SRA believes that all passengers passengers. All replacement franchise agreements will commit (including season ticket holders) should be entitled to a 50% the franchisee to deliver continuous improvement in safety. The refund for any individual delay of 30 minutes with an increased other improvements to be delivered are: refund for longer delays. The SRA also hopes that operators will extend any applicable season ticket renewal discounts to Improved customer satisfaction weekly ticket holders. The SRA is measuring customer satisfaction through its own National Passenger Survey (NPS). Franchisee delivery will be An improved incentive regime monitored against survey results every six months and The incentive regime applied by the SRA to operators to explanation of significant deviation from benchmark levels of improve punctuality is also being improved in three key ways. performance will be required. In addition, the SRA is Financial bonuses and penalties are being doubled to provide undertaking a Mystery Traveller Programme in which specially increased incentives to make trains run to the timetable. In commissioned observers travel on the network and report addition, the regime will be applied to all services on everyday back on issues such as station cleanliness, staff helpfulness of the week rather than only the main weekday timetable as in and the overall travelling environment. Customer satisfaction the past. Finally, the regime will be benchmarked against levels will be a key input to the periodic reviews of franchisee desirable levels of future performance rather than what was performance that will take place to the timetable laid out in achieved in the past. The regime will continue to monitor train each new franchise agreement. performance at measuring points along a train’s journey as well as at its destination to ensure that punctuality at Reduced overcrowding intermediate points improves as well. Operators must plan to solve current and future capacity problems through investment in track and signalling upgrades, Operational resilience station improvements and additional rolling stock and then Performance is not simply a matter of calculation and convince the SRA that they can deliver their plans. Commuter planning to deliver “normal” operations. It is important that operators in London will be expected to provide, under the there is adequate back up, in terms of personnel, resources, agreements, additional rolling stock to meet demand up to a more flexible infrastructure and (where possible) diversionary level set by the capacity of the infrastructure, not just the level routes, when things go wrong. The new franchise agreement set by available rolling stock as under the existing agreements. requires operators to build in sufficient operational resilience to deal with reasonably foreseeable day-to-day problems on Higher service levels and shorter journey times the railway. A commitment must be made to maintain the level of existing timetabled services – subject to revisions of Passenger Service The door to door journey Requirements (PSRs) which are no longer consistent with Potential franchisees must make proposals on improvements passenger needs – and there should be proposals to improve to transport integration, including car parks and bus them wherever possible. connections, cycles and pedestrian access, and to information and station facilities. Better punctuality The SRA’s target is that 15 out of 16 trains should reach their destination within ten minutes of scheduled time (for strategic routes) or within five minutes for other services. This is a demanding goal and one that may take years to deliver nationally, requiring, as it will, substantial investment in infrastructure, operational resilience and reliable rolling stock. The replaced franchise agreement will set out an agreed timetable over which this level of performance will be delivered by each franchisee. 36
Part 3: The agenda Refranchising continued
clear of the future network on the main lines from upgrade rail services to the main airports. Although London and generally south of Birmingham, and set the Heathrow Express (belonging to the airport out in the Strategic Plan. Before then, the SRA must operator, BAA) is not a franchised service, it shares also move to resolve the future of the one existing access to Paddington. Proposals exist for running it shorter-term London commuter franchise not yet also to St. Pancras and hopefully one day it will mentioned – Silverlink. connect with a new East-West line under London. BAA have come forward with National Express, This franchise, which currently expires in 2004, at owner of the long-term Gatwick Express franchise present is in two parts, fairly distinct from each other: and (through acquisition of Prism) West Anglia Silverlink County which focuses on fast and services to Stansted, to discuss an “Airport Express” limited stop trains between Birmingham, franchise. The SRA is open to this. It is possible that Northampton and London; and discussions will also take account of revived proposals Silverlink Metro which runs local stopping services for a new East-West line under London, and for the between Watford, Euston, South West London and “Airtrack” proposal to connect Waterloo and London Docklands. Paddington stations via Heathrow. They depend little on each other, and each is going to Greater London’s network of rail commuter services is be strongly affected by other developments on the on a scale far beyond other British cities. While network by 2004/5. percentage growth may not be huge, the number of On the one hand, the upgraded 140 mph services on additional commuters needs to be addressed, from the rebuilt WCML will necessitate closely-linked real time information through access (car parks, adjustment to Silverlink County services. On the public transport interchanges, facilities for disabled other, it is the SRA’s present intention, subject to people) to the hygiene, quality and punctuality of the further consultation, to work with Transport for journey, to the dispersal from each terminus, etc. All London to amalgamate Silverlink Metro with other are within the SRA’s remit. services to form “Orbirail”. This will be a new franchise, unlikely to enter into operation before The English PTE franchises 2003/04, operating on and beyond the East London, Further north, from the West Midlands ‘Travel to North London and West London lines. Its creation Work Area’ north to the Scottish border, the only depends on the East London Line extensions for relevant proposed new franchises discussed above are which powers North of the river exist and are being TransPennine Express and East Coast. Three of the sought South of the river and on upgrading/ long-term franchises – the Virgin Trains pair (West enhancement of the North London and West London Coast and Cross Country) and Midland Main Line – lines. The strategy for shifting more freight off the are also relevant. High speed intercity services to the North London line is very relevant. Midlands and the North are in hand. Silverlink County is, therefore, left as a prime The first common denominator of the stalled Central candidate to be merged with a stronger neighbour – franchise and the proposed Northern franchise is that whether the West Coast or the Midland Mainline they have to integrate commuter and local services (MML) franchisee, or conceivably Thameslink or specified by PTEs with longer-distance, limited-stop Chiltern. One way or another, it is unlikely to services. In short, the SRA and the PTEs have to continue a separate existence, but the primary reach an agreement. The relatively unique Merseyrail concern in replacing it will be to enhance the quality franchise also involves a PTE, but is almost totally of service provided on the second line from Euston to insulated from the national network. Birmingham – that via Northampton. The second common denominator is that the ‘PTE Finally, in the London area, the SRA will seek to franchises’ (and the ‘devolved’ franchises in the 37
The SRA’s approach to refranchising of the English PTEs
There are six English PTEs, in the major conurbations of the signatories to approve contractual changes, a PTE can veto West Midlands, Merseyside, Greater Manchester, West changes in areas which are not its prime responsibility. Yorkshire, South Yorkshire and Tyne & Wear. They are As part of refranchising the SRA is particularly concerned to responsible for securing the provision of public transport achieve the successful replacement of the current Central services in their respective areas, by heavy and light rail and Trains franchise and to create a new, strong Northern bus, and are therefore well placed to play a constructive role in franchise. The West Midlands PTE will be a co-signatory of the improving transport integration. Central agreement and the remaining five English PTEs of the The PTEs are co-signatories for the franchise agreements in Northern franchise. their areas. These agreements differ in several key respects The SRA wants to have consistent franchise agreements in from franchise agreements which do not involve PTEs: PTE and non PTE areas. This means more flexible PSRs, • PTE Passenger Service Requirements (PSRs) are generally transfer of revenue risk to the operator and output based more prescriptive. Whilst tightly specified PSRs can provide quality measures. To ensure clarity of responsibilities, under important protection to passengers against cuts in services, the replacement franchise agreements, PTEs’ rights should they can also prevent changes which would benefit only extend to the services they specify. The PTEs and the passengers overall; SRA will then each be better positioned to focus on their main • four of the six PTEs retain revenue risk, which largely responsibilities. removes incentives on operators to improve services; and • all PTEs operate input based Service Quality Incentive The SRA will seek agreement of the PTEs to this approach Regimes (SQUIRE) instead of focusing on output based before proceeding with the replacement of the PTE franchises. measures, leading to bureaucratic micromanagement. Subject to those discussions, this new approach aspires to deliver a better deal to passengers and secure best value for The PTE franchise agreements also blur responsibilities money in line with Government policy. between the SRA and the PTEs. As they require all co-
section ‘Devolved Franchises’ below) are far more Finally, a third (fairly) common denominator of these costly to the public purse than the intercity services PTE franchises is metropolitan congestion – Leeds, on strategic routes or the London commuters lines. Birmingham and Manchester are all already benefiting from expensive Railtrack schemes to ease At the time of privatisation, an outgoing Government bottlenecks and will need much more investment to desperate to complete the process before the 1997 increase capacity. The Sheffield and Newcastle areas election acceded to virtually every PTE demand. The will also need investment. result is some very arthritic timetabling, poor use of capacity and high cost. The SRA has initiated a The ‘Devolved’ franchises process of review (see Box above) and, where possible, The SSRA took the initiative in developing the amendment which will occupy a fair part of 2001. proposed Wales & Borders franchise. The ScotRail Thereafter, hopefully, the Central and Northern franchise is a first-generation franchise expiring in franchises can be put out for bidding, with new April 2004. franchises fully in place by 2003/04. The constitutional arrangements under devolution A PTE has to develop a well balanced supply of local require the SRA to franchise and subsidise heavy rail transport, some of which operates or will come to services in Wales, but from 1 April 2001 the Scottish operate over track formerly owned and operated by Executive will take the ScotRail franchise onto its British Rail. The SRA is committed to working with budget. each PTE to optimise the mix and use of heavy and light rail assets, and is in fact leading capacity studies Under the Transport Act 2000, Scottish Ministers around the Birmingham and Manchester hubs. acquired the right to give directions as well as 38
Part 3: The agenda Refranchising continued
guidance to the SRA in respect of all national before Tf L was formed, the London administration network rail services starting and finishing within has been or will be able to make its views known. Scotland as well as sleeper services. They can also give There has also been consultation with LUL and Tf L advice on services to and from England on the about Thameslink 2000. ECML and WCML. Thus any future ScotRail Particular areas of co-operation are the development franchise (which includes the sleeper services) will be of through-rail services under London, orbital rail specified by Scottish Ministers, but the SRA will services within London, and services to London’s negotiate and administer it as its agent. Discussions three great airports, Heathrow, Gatwick and Stansted, with the Strathclyde PTE will be the responsibility of handling over 100 million passengers a year. the Scottish Executive. In discussion with Tf L, the SRA has developed The Scottish Executive has recently published its proposals for optimising use of the extended East consultation document on the Passenger Railway in London Line. At present this short line through the Scotland. The Executive’s main transport aim is to famous Brunel Tunnel under the Thames at attract more people to public transport through Wapping runs only from Shoreditch to New Cross increased investment in better rolling stock, matched and New Cross Gate and is operated by LUL. with a programme of infrastructure improvements to Subject to the outcome of the recent TWA Inquiry allow for increased capacity and optimum on the East London Line, it should be extended over performance. This focus on investment mirrors the both new and existing rail lines to run north to SRA’s own investment-led strategy. Highbury and Willesden and to Croydon in the The existing ScotRail, Cardiff Valleys and the Welsh South. This will make it possible to develop the part of Wales & West are all heavily subsidised and it “Orbirail” surface franchise (detailed below). is to be expected that the future provision of services Also with Tf L participation, the SRA has given will need similar or larger subsidies. Ministers an ‘East-West’ study, picking up the long- awaited CrossRail and Chelsea-Hackney propositions. Transport for London As the SRA sees these, they could be Regional Metros In July 2000 Tf L came into existence, chaired by the running within the M25, underground in the central Mayor. It will bring London’s relationship with the area, but well connected at every end to the national national rail network under one roof with the network. The exact route and connections are under London Underground, bus franchising, road traffic study, but one line might come from beyond management and light rail. Under the Greater Heathrow, going underground west of Paddington to London Authority Act 1999, the Mayor has similar surface in the Bethnal Green area and connect to authority in heavy rail to Scottish Ministers – he can both lines in the Lea Valley and Thames Gateway give instructions as well as guidance to the SRA. The areas; the other could run from the Wimbledon area SRA, however, can reject such instructions and through King’s Cross to the same Bethnal Green area guidance if they: – it would be likely to be built later than the West would interfere unacceptably with national services London to Bethnal Green link. into and out of London; or would increase the cost of services to the (national) These three ‘under London’ routes would taxpayer. complement both the Thameslink route, which has gone in less than 15 years from “there’ll never be In short, the SRA must work closely with Tf L and enough demand” to the most congested service in the Mayor, and this is happening. The proposed London, and the West London and North London disposition of London commuter and airport service lines. The former, across a bridge at Battersea, needs franchises has been discussed above. In all cases except to be upgraded; the latter needs to be redeveloped to the early Chiltern franchise replacement far advanced carry rapid passenger growth and a reshaped and 39
probably growing level of freight. under the Great Western franchise subject to the right deal being negotiable. If it is, the term can be These four routes under London plus the orbital lengthened to 2008, as was MML’s. service routes form the SRA’s long-term vision for London to reduce the scarcely supportable pressure on Discussions continue with Connex about aspects of its main commuter termini and the shortage of rail its long-term South Eastern franchise. GOVIA’s capacity, above or below ground, within London. If success in winning the new South Central franchise commuters and visitors to central London can change put an end to plans for unifying the South Central trains west of Paddington, in south London, or east and South Eastern franchises, but other and north of King’s Cross and Liverpool Street – improvements are desired. When Phase 2 of the capacity can be increased for both London residents Channel Tunnel Rail Link goes ahead, Connex are and commuters. Congestion can be eased. entitled to first refusal of the franchised operation of high speed commuter services from Ashford and Turning to orbital rail services in London, several Ebbsfleet to Stratford, the East London hub, and St. indications have already been given: Pancras. This would lead to adjustments in other first: the SRA, Tf L, LTUC, local boroughs and Kent services, requiring negotiation between the SRA rail operators have been pushing ahead with a and Connex in the course of which the long-term South London Metro concept – in which co- South East franchise may be upgraded. operation between TOCs would produce ‘metro’ frequencies (four, five or six an hour) in services Micro franchises and Community Rail running through South London, regardless of Partnerships operator, replicating as far as possible what is The SRA has adopted a proactive approach to rural available in the inner zones of north London. railways, designed to bring new life and more second: the SRA has proposed to Tf L the creation passengers to these routes, focusing on local input to of an ‘Orbirail franchise’ once the East London promote, market and develop services that have been Line extensions go ahead. It would not be possible neglected for years. In particular, local authorities to run a ‘Circle Line’ but passengers would be able have been encouraged to work with TOCs through to change easily between West, North and East Community Rail Partnerships, which add value by London lines north of the Thames and the West providing dedicated local support in promoting rural and East London lines south of the river. lines and developing the rail network in the wider Commuting around the centre of London and into tourist market. Ridership has increased on these Docklands would be facilitated. routes, and some have developed innovative schemes to encourage sustainable tourism, such as access to The long-term franchises Dartmoor, linking with the wider objectives of the As related already, two of the seven long-term first- Government’s Rural White Paper. The SRA supports generation franchises (MML and c2c Rail) have been the Association of Community Rail Partnerships to upgraded in negotiations with the Franchising encourage and extend the scope of these partnerships. Director. In consultation with the Rail Passengers Council and The SRA has been in negotiation with First Group: local interests, the SRA has devoted attention to the first over the arrangements for transition between possibility of small, local ‘micro franchises’. These its loss-making North West franchise on the one may be appropriate for minor branch lines off a hand and the new Northern franchise on the franchised main line, involving local interests under other, of which its routes will form part; and the protection of a support agreement with a ‘Big second, over the early termination and replacement Brother’ franchise operator – subject to safeguards of its profitable Great Eastern franchise. relating to safety, service reliability, training and Next, it hopes to upgrade further the services offered network benefits being in place. As a pathfinder, the 40
Part 3: The agenda Refranchising continued
SRA has invited approaches from interested parties Each new franchise negotiated to date looks forward for branch lines linking with the Great Western Main to both renewing and augmenting its rolling stock in Line through Cornwall. line with rising passenger volumes and expectations. In very round numbers the total ‘park’ of 10,000 This is a concept not yet certain to go ahead, but it vehicles will need to be refurbished or replaced over may be appropriate in two or three more parts of the next decade or so. Some of it, such as the Mark 1 Britain. Meanwhile, the existing Island Line franchise slam door rolling stock dating back to the early 1960s on the Isle of Wight is a special situation. The line is and used on routes South of the Thames will need to only 13 kilometres long from Ryde Pier and uses be replaced very soon. The SRA is playing an active retired LUL stock. Plans to re-equip it were to be role in this, calling for tenders to replace 1,500 Mark linked to transferring the line to the control of the 1 vehicles, unless new franchisees move quickly to do Isle of Wight Council as franchisor. It is now more so. In the process it has taken steps to widen the list likely that it could prosper as a microfranchise with of potential suppliers and has engaged in dialogue the benefits of both greater local involvement while with Railtrack. retaining its role as part of the national rail network. The major investment programme in new and Rolling stock refurbished trains will enable suppliers to plan ahead. The SRA has three specific objectives with regard to The new build programme alone could be worth rolling stock: £5-6 billion, a huge potential market for suppliers who to speed up the delivery of rolling stock which has can deliver the necessary quality and reliability. But the already been built but has not yet entered service; recent problems, of whatever origin, will need to be to increase the level of investment in new and overcome if the process of bringing these new trains refurbished rolling stock; and into service is not to bring the network to a halt, to provide a framework that will permit long term notably south of the Thames as Health and Safety planning by manufacturers and suppliers, to regulations require the removal of Mark 1 stock by the encourage efficiency in the supply chain. end of 2004. Since privatisation over £2.5 billion of new passenger Conclusion rolling stock has been ordered and financed by the This chapter has offered a tour d’horizon of private sector, comprising some 2,500 new vehicles. prospective future passenger franchises. Competitive In Part 1, reference was made to a “crisis” which bidding has proved its worth and will continue; the “became apparent in the programmes to introduce generation of ideas upward from local interests and new rolling stock.” The result has been that the new users, via bidders or direct, likewise. Even excluding trains take a long time to actually enter service and the PTE and devolved franchises, progress to date has when they finally do they cause huge inconvenience been slower than the SSRA wished. The SRA will by frequently needing maintenance. seek to accelerate it through 2001. The SRA has been playing its part in trying to resolve Consultation has been constant and effective with the these problems. Following on from earlier work led Rail Passengers Council and its Regional Committees, by the SRA, as part of the Industry Review the SRA with the Scottish Executive and National Assembly for has set up a cross industry Working Group to develop Wales, with Transport for London, with the PTEs and the mechanics for ensuring rapid acceptance of other less formally structured local authority transport reliable trains onto the network. This Group has interests. The SSRA’s participation in and, in key cases, encouraged more cooperative working between all the leadership of corridor, hub and local transport studies parties involved and the SRA expects to see further has played an important part. The SRA inherits a improvements in the process as the Group takes strong web of interactive development of proposals. It forward its work. will continue in this manner rather than decree some new network of services into existence. 41
Improving the accessibility of the network
The SRA has as a priority the need to improve rail services by Specific regulations in relation to rolling stock have been made reducing the barriers to travel for all sections of the community. under the DDA. The Rail Vehicle Accessibility Regulations set This role extends not only to access for disabled people, but mandatory standards for all new rolling stock that entered also includes access to information and provision of facilities for service after 1 January 1999. Requirements include provision of passengers whose disabilities are not readily apparent to others, toilets for disabled people, and for information about the such as deafness, failing eyesight and physical impairment. In journey to be provided by audio and visual means. this role the SRA works closely with the Government’s Disabled The SRA will ensure that increased investment from Persons’ Transport Advisory Committee (DPTAC). refranchising benefits all passengers, both in improved physical A key aspect is the Disability Discrimination Act 1995 (DDA), facilities and improved quality of service. Amongst the which is designed to promote accessibility of the built consumer protection responsibilities that the SRA has taken environment by all; it reflects a major change in social attitudes over from the Regulator is the responsibility for the national towards disability. Code of Practice for Disabled Passengers. The Code is currently being revised and the SRA and the Regulator have The DDA sets requirements for access to stations and other worked closely together on it. transport infrastructure. Since 1 October 1999, train and station operators have been obliged to take reasonable steps to Distinct from and additional to provision for disabled change practices, policies and procedures which make it passengers, the SRA is also working to improve personal impossible or unreasonably difficult for disabled people to use a security on and around railway stations. Passengers must not service. Further requirements will come into force in 2004 feel threatened when gaining access to rail services. relating to physical features, which make it difficult for disabled people to use a service. The Act does not precisely define the “reasonable steps” that must be taken and ultimately it is expected that this will only be settled by case law. 42
Part 3: The agenda Freight
Introduction The 10 Year Plan and rail freight With the formal establishment of the SRA, ownership of freight development strategy has passed from The 10 Year Plan highlighted the extent to which the DETR to it. Freight barely registered as an OPRAF economy depends on efficient distribution and the importance of tackling the growth in road congestion and concern under the 1993 Act. reducing emissions from road transport. Rail freight was During the first half of 2000, however, the SSRA given a key role in reducing dependence on road freight.
played a leading role in developing the rail freight The Plan committed the Government to increase the funding components of the 10 Year Plan as outlined in the available for both capital and revenue support for freight. It said Box and since then has been working to flesh out that the SRA will work with Railtrack to invest in new freight strategy and tactics in preparation for the transfer. infrastructure, develop freight priority routes, eliminate Between March 1996 and March 2000, under the bottlenecks, enable larger containers to be carried from the 1993 Act, the Department of Transport and deep sea ports and the Channel Tunnel and to encourage subsequently DETR have provided: innovation. £46 million in Freight Facilities Grants (FFG) to The Plan announced the launch of a new freight grant 44 projects; and scheme by the SRA as part of the overall financing package. £94 million in Track Access Grants (TAG) for freight services under two headings: – to Freightliner – under project-by-project approvals. which will compare well with the 13 billion In the 10 Year Plan, the Government has pledged that immediately prior to privatisation. Since that Plan support to rail freight will rise to £3.4 billion over ten was prepared, the Government has removed the ban years covering investment in the network and the on 44-tonne lorries and retreated from the diesel fuel expanded grants schemes. duty escalator, two important policy changes working against rail freight in its contest with road freight. Rail freight renaissance Bulk freight will only form part of this increase. To Around 1960, freight movements exceeded passenger deliver the 10 Year Plan growth objective, rail freight trains on the BR network. Motorways, improved roads, needs to be more competitive against road freight in more powerful heavy goods vehicles and the all important multi-modal sector. Rail freight containerisation facilitated the decimation of all but must be more efficient, punctual and economical in trainload freight by rail over the following generation, its services to the logistics industry. In turn this will to 1995, when rail carried less than 6% of UK freight – require increased capacity on key routes such as the reckoned by tonne-kms. Two thirds of what remained WCML which is used by over 40% of UK freight was bulk, usually trainload freight – mostly coal but movements, or a direct route between Felixstowe (the also steel, scrap, aggregates and chemicals, with the rest UK’s premier container port), the West Midlands and being carried in containers. BR’s denigratory attitude to North West, or Southampton to the West Midlands rail freight accelerated the decline. and so on. De-bottlenecking and enhancement of But despite the decline in coal mining and coal-fired diversionary routes to the strategic passenger routes power generation, and in steel and heavy industry, must also get priority. privatised rail has captured more bulk freight as part A second objective in the infrastructure of a viable rail of the 46% increase in tonne kms in the past five and freight sector, integrated into Britain’s commercial a half years. No mean achievement. logistics system for domestic traffic, is the provision of The 10 Year Plan calls for an 80% increase in tonne adequate, suitably located, efficiently operated kms by 2010, meaning about 33 billion tonne-kms, intermodal transfer facilities, both open access and dedicated. When enough such facilities permit 43
economically priced and efficient transfer of freight weekends with no alternative route available – while between road (or river or air) and rail along key customers increasingly demand 24 hour access. Train routes, there will be the prospect of a viable, wholly length and weight constraints prevent some freight domestic non-bulk rail freight sector. Until then, bulk movements being competitive, while journey times freight and cross-Channel and deep-sea freight will and speeds are unattractive to certain market sectors. constitute most of UK rail freight. Availability of sites for terminals There is much to do, and while competition tends to Modern freight interchanges need large sites and do herald price-cutting, it is also likely to prove the most not always please local authorities and residents. Land effective driver of the advances in technology and the is scarce in the South East, where it is likely to be growth of a commercial customer service culture so needed most, and there is considerable competition badly needed by this industry. The SRA’s task must be for land use. to support the Regulator in procuring competitive (often marginal cost) prices for freight from Railtrack, The SRA’s approach and to assist the development of both competition The SRA’s approach to its statutory purpose to and investment in rail freight. Not an easy task, but promote the use of the railway network for the the SRA’s role in order to deliver the 10 Year Plan. carriage of goods will be to tackle the constraints on rail freight growth by: Constraints on growth Enhancing the rail network: to increase the capacity Looking ahead over the next ten years, without available for freight trains on the key freight arteries, further action rail freight would face severe at an appropriate loading gauge, and to improve constraints because of: reliability; Lack of network capacity Facilitating a significant increase in the number of Passenger and freight traffic have risen strongly since interchanges: to connect more customers directly to privatisation. Increasingly, passenger trains of various the rail network and facilitate the transfer of goods types will be competing with freight for space. The from road to rail; and problem is serious and will be most acute where passenger and freight growth are concentrated on the Increasing funding and introducing new funding same routes, for example on the busy WCML. In mechanisms: to provide support to rail freight in the February 2001, SRA announced plans to set up two most effective and efficient way and encourage the Project Development Groups with Railtrack and development of a more competitive rail freight other investing partners to provide increased capacity industry. and structural clearances to carry maritime containers The SRA will work closely with the Regulator, in from the major ports at Felixstowe and Southampton. particular on the charging regime for rail freight. The upgrades will provide a more direct alternative for container trains from the ports to the West Enhancing the freight network Midlands, the North West and Scotland, as well as The SRA’s plans for the freight network are based on providing relief from the pressure of juggernauts on the following requirements: the A14 and A34. Capacity Constraints on network capability Freight requirements are being built into the SRA’s The current restricted loading gauge means plans for capacity enhancement through the ‘piggyback trailers’, larger swapbody sizes and the refranchising programme and major route upgrades. In bigger maritime containers cannot be carried on most some cases specific schemes will be developed to tackle routes. Current maintenance practice means that bottlenecks affecting freight, in other cases conflicts may sections of railway are regularly closed at night and be resolved by developing alternative freight routes. 44
Part 3: The agenda Freight continued
Loading gauge it is important that they are open to all freight The loading gauge on key freight routes needs to be operators wherever possible. This will help ensure that enhanced. For example, routes between the ports and interchanges play a full part in promoting freight the main inland terminals must be able to growth by removing potential barriers to competition accommodate larger maritime containers on standard between operators. wagons, if the market is not to drift away from rail as There are about 250 rail freight interchanges of container sizes increase. various types currently operational in the UK, many Train speeds, weight and length of which would need upgrading to meet modern The network should, over time, move towards a standards. There are about 20 proposals for new position where the core network can accommodate interchanges in various stages of development. They longer trains (of 775m length) running as far as include the LIFE rail freight interchange near possible at their maximum permitted speeds. Freight Heathrow Airport which is currently the subject of an train speeds should rise in the future with Inquiry. The SRA strongly supports LIFE because of technological developments and as an increasing its potential to deliver modal shift of freight to rail in number of trains carry non-bulk rather than bulk and around London. While new interchanges are cargoes. For niche markets on specific routes the SRA needed most in the South East, interchange capacity will consider the case for planning for heavier axle is also likely to present a constraint to growth in the loading. West Midlands. 24-hour access and operational resilience Potential interchanges must have adequate road and Freight customers wishing to use rail as part of their rail access and be of sufficient size to accommodate logistics chain need to have continuous access to the value added services such as warehousing, network. Lengthy diversions along slow routes, or stockholding, order picking and container repair. cancellations due to engineering works are not There can be significant difficulties in obtaining acceptable. New approaches could include bi- planning consent for terminals due to local directional signalling and upgrading alternative opposition which often arises from inclusion of these routes. This is especially important as part of re- activities. Opposition can also stem from objections building confidence in the railway following post- to traffic on the link roads to the nearest trunk road. Hatfield disruption. The SRA expects the private sector to provide the Rolling stock necessary interchanges to support growth and does Traditionally rolling stock has been geared towards not expect to dictate the location, size or facilities to trainload and bulk services. More flexible systems will be provided. Consequently its strategy is to address help win new markets. The SRA will support the constraints to provision of interchanges by the developments such as the Continental ‘CargoSprinter’ market in the areas of availability of land, land use – basically a family of vehicles based on an electrical planning issues and funding. multiple unit/diesel multiple unit concept offering The SRA’s plan for freight interchanges therefore flexibility of formation, ease of link up and separation focuses on three areas: and flat platforms for containers or swapbodies. Land Plans for freight interchanges The SRA will focus on the issues surrounding some Rail freight demand forecasts show that non-bulk key sites and intends to: traffic will grow significantly. This traffic includes safeguard strategic sites already in the ‘Railway general freight distribution and consumer goods, the Land’ portfolios; customers for which are rarely directly connected to inform local authorities and others of the site the railway. New freight interchanges are needed, and characteristics suitable for freight interchanges, and their potential to transfer freight from road to rail; 45