Appendix C:Consultation Summary Survey Summaries...... 120 Public Information Centres...... 111 Stakeholder Meetings...... 107 Municipal Meetings...... 96 Consultation Summary

95 2017 ANNUAL SERVICE PLAN 2017 Annual Service Plan

Municipal Representatives Meetings YRT/Viva staff met with staff from all nine municipalities to receive input from municipal Planning, Development, Engineering, and Recreation staff regarding YRT/Viva recommended potential service changes identified for the 2017 operating year.

Municipal Representatives Meeting Schedule Date (2016) Municipality Wednesday, February 17 Town of Aurora Wednesday, February 17 Town of Richmond Hill Thursday, February 18 Town of Newmarket Friday, February 19 City of Markham Tuesday, February 23 City of Wednesday, February 24 Town of East Gwillimbury Wednesday, February 24 Town of Georgina Thursday, February 25 Township of King Thursday, March 3 Town of Whitchurch-Stouffville Wednesday, June 9 YORK REGION TRANSIT REGION YORK ANNUAL2017 SERVICE PLAN 96 > > Overview andGeneral DiscussionItems > > > > Overview andGeneral DiscussionItems Town ofEastGwillimbury Town ofAurora > > > > > > and theFrequent Transit Network. Network ExpansionPlan, theSpadinaSubway Transit Strategy, Service Plan, andelaborated ontheCornell Terminal, Viva YRT/Viva staffdiscussed theobjectives ofthe2017Annual Five-Year Service Plan, YRT/Viva AnnualService Planand VNEP). planning documentsandstudies(e.g. Vision 2051, TMP, YRT/Viva Plan was provided, includingdiscussionofbackground strategic An overview oftheplanningcontext for the2017AnnualService Planning efforts. and outreach campaigns whichsupport YRT/Viva’s Service YRT/Viva staffprovided an overview ofthepublic consultation best meettheneedsofcustomers inthearea. collaborate withService Planningtofurtherdiscussonhow to provide service in Town ofAurora. YRT/Viva asked Town staffto that Service Planninghasbeenreviewing alternative optionsto customer survey conducted atAurora GOStationandadvised Annual Service Plan. YRT/Viva discussedthe results from the result infurtherrefinement ofinitiatives proposed inthe2017 through improvements inlocal transit service, whichmay overflowing GO commuter parkingat Aurora GOStation that YRT/Viva has been aware ofthepolitical drive toaddress have beenidentifiedthusfar. Town staff wasalso informed YRT/Viva staff explained the recommended initiatives which the Vaughan SpadinaSubway Transit Strategy (SSTS). Service Plan, andelaborated ontheCornell Terminal, VNEP, and YRT/Viva staffdiscussedtheobjectives ofthe2017Annual Five-Year Service Plan, YRT/Viva AnnualService Planand VNEP). planning documentsandstudies(e.g. Vision 2051, TMP, YRT/Viva Plan was provided, includingdiscussionofbackground strategic An overview oftheplanningcontext for the2017AnnualService > the 2017AnnualService Plan, andreceived thefollowing feedback: YRT/Viva staffprovided asummaryofdraft proposed initiatives for 2017 AnnualService PlanInitiatives > > > local municipalcouncils. presenting theAnnualService PlantoCommitteeofthe Whole and stakeholder partnerships, pursuing effective outreach initiatives, and of theAnnualService Plan, includingtheneedfor buildingstrong YRT/Viva staffoutlinedthenext stepsneededtofulfill themandate Going Forward -Next Steps > > > > > > > > Route 31–Aurora North(regarding proposal toconvert select Planning efforts. and outreach campaigns whichsupport YRT/Viva’s Service YRT/Viva staffprovided an overview ofthepublic consultation elaborated onpastandfuture plansfor promoting theservice. YRT/Viva staff explained the DAR Northservice designand which have beenidentifiedthusfar. YRT/Viva staff explained the recommended 2017initiatives earlier weekday morningtrip): Noconcerns. Route 22A–KingCity(regarding proposal toimplementan route): Revise mapstorepresent thenewroad network. Route 33– Wellington (regarding proposal torestructure the concerns. trips aspartoftheRoute32/84 Dial-a-Ride service): No

97 YORK REGION TRANSIT 2017 ANNUAL SERVICE PLAN 2017 Annual Service Plan

Town of East Gwillimbury 2017 Annual Service Plan Initiatives development and the proposed East Gwillimbury secondary school YRT/Viva staff provided a summary of draft proposed initiatives for if Service Planning is not already in contact with the school board. the 2017 Annual Service Plan, and received the following feedback: Town staff further inquired about YRT/Viva’s involvement in the >> DAR North (regarding the proposal to assume operation of development approval process. YRT/Viva staff reassured that service and review adjustment to service span/area): No Service Planning is involved in the development application process concerns. and that recommendations are provided when warranted. >> Route 50 – Queensway (regarding the proposal to conduct Going Forward - Next Steps analysis on potential service adjustments between Sutton and Pefferlaw): No concerns. YRT/Viva staff outlined the next steps needed to fulfill the mandate >> Route 58 – Mount Albert (regarding proposal to restructure route of the Annual Service Plan, including the need for building strong in Mount Albert and Sharon): No concerns. stakeholder partnerships, pursuing effective outreach initiatives, and presenting the Annual Service Plan to Committee of the Whole and Town of East Gwillimbury staff advised that YRT/Viva staff contact local municipal councils. Nick Pileggi regarding information about the Queensville subdivision

Town of Georgina Overview and General Discussion Items 2017 Annual Service Plan Initiatives >> An overview of the planning context for the 2017 Annual Service YRT/Viva staff provided a summary of draft proposed initiatives for Plan was provided, including discussion of background strategic the 2017 Annual Service Plan, and received the following feedback: planning documents and studies (e.g. Vision 2051, TMP, YRT/Viva >> DAR North (regarding the proposal to assume operation of Five-Year Service Plan, YRT/Viva Annual Service Plan and VNEP). service and review adjustment to service span/area): Town of >> YRT/Viva staff discussed the objectives of the 2017 Annual Georgina staff inquired about existing ridership and marketing Service Plan, and elaborated on the , Viva efforts. YRT/Viva staff communicated that approximately 12 Network Expansion Plan, the Spadina Subway Transit Strategy, passengers utilize the service per week and that the service was and the Frequent Transit Network. promoted through travel training programs, local newspapers, >> YRT/Viva staff explained the recommended 2017 initiatives and social media prior to implementation. Additional travel which have been identified thus far. training continues to be provided. Furthermore, YRT/Viva staff provided Town of Georgina staff with brochures detailing the DAR >> YRT/Viva staff explained the DAR North service design and North service for public distribution. elaborated on past and future plans for promoting the service. >> Route 50 – Queensway (regarding the proposal to conduct >> YRT/Viva staff provided an overview of the public consultation analysis on potential service adjustments between Sutton and and outreach campaigns which support YRT/Viva’s Service Pefferlaw): No concerns. Planning efforts. >> Route 51 – Keswick Local (regarding the proposal to discontinue the last weekday southbound trip from Keswick Market Place): No concerns. YORK REGION TRANSIT REGION YORK ANNUAL2017 SERVICE PLAN 98 > > > > Overview andGeneral DiscussionItems the finalizedhours besentonce confirmed. allow YRT/Viva staffenoughtimetoprepare schedules, andalsothat provide preliminary winteroperating hours for theROC inAugust to for seasonpassholders. YRT/Viva staff requested that Town staff details onthepotentialtocontinue waiving YRT/Viva fare payment YRT/Viva’s Marketing andCommunications teamtodiscussthe to theROC intheupcoming year andthat Town staffshould contact Viva staffadvisedthatthey planto continue operating winterservice continue service totheRecreational OutdoorCampus(ROC). YRT/ Town ofGeorgina stafffurtherinquired aboutthepotentialto travel training for Town staffon adateandtime yet tobescheduled. Sutton, Keswick, andPefferlaw. Additionally, YRT/Viva staffoffered to residents ofSutton-by-the-Lake club)in andatClub55(senior’s Guide. Town staffalsoadvisedthattravel training shouldbeprovided North services for inclusionintheirseasonalRecreation &Culture Town ofGeorgina staff requested furtherinformation regarding DAR Township ofKing Town ofGeorgina > > > > Service Plan. Description ofthedraft proposed initiatives for the2017Annual Explanation ofDial-a-Ride service andtheDAR Northinitiative. including VivaNext, VNEP, SSTS, FTN, andRER. Service Plan, andelaborated onmajorupcoming projects YRT/Viva staffdiscussedtheobjectives ofthe2017Annual Five-Year Service Plan, YRT/Viva AnnualService Plan). planning documentsandstudies(e.g. Vision 2051, TMP, YRT/Viva Plan was provided, includingdiscussionofbackground strategic An overview oftheplanningcontext for the2017AnnualService the listwill beforwarded toourFacilities group for review. Town staffprovide alistofstops requiring a concrete padandthat of concrete padsatselectbusstops. YRT/Viva staff requested that Additionally, Town ofGeorgina staff raised concerns aboutthelack > > > received: the 2016AnnualService Planinitiatives. The following feedback was initiatives for the2017AnnualService Plan, aswell asareview of YRT/Viva staffprovided asummaryofthe relevant draft proposed 2017 AnnualService PlanInitiatives local municipalcouncils. presenting theAnnualService PlantoCommitteeofthe Whole and stakeholder partnerships, pursuing effective outreach initiatives, and of theAnnualService Plan, includingtheneedfor buildingstrong YRT/Viva staffoutlinedthenext stepsneededtofulfill themandate Going Forward -Next Steps > > > frequency): Noconcerns. Route 88–Bathurst (regarding theproposal toincrease Saturday earlier triponweekdays toaccommodate demand):Noconcerns. Route 22A–KingCity(regarding theproposal toimplementan service model. staff statedthatthey could seethebenefittoamore flexible convert conventional service toDAR): Noconcerns. Township Route 61–KingLocal (regarding the2016ASPinitiative to

99 YORK REGION TRANSIT 2017 ANNUAL SERVICE PLAN 2017 Annual Service Plan

Township of King Additional Discussion Items >> Issues of parking capacity at the King City GO Station as well and medium density developments, predominately along the as the planned parking expansion at the station, connections Keele Street corridor. New residential developments will also between GO trains and YRT/Viva service, and opening of the be coming online in the area immediately south of Seneca King new Gormley GO Station. City staff noted that parking is always Campus, in the Dufferin Street and 15th Sideroad area (~1,000 a concern at the GO Station, and they’d like to continue to see units). connections with YRT/Viva routes to provide an alternative >> It was further advised that the Township has acquired the option. It was discussed that once the Gormley GO Station opens lands and building at the former site of Holy Name Elementary it may draw residents from Richmond Hill who are currently School (on the south side of King Road west of Keele Street), driving to the King City GO Station. YRT/Viva staff mentioned and is expecting to move their offices to this location in 2017. that Route 22 currently connects with GO train times at King City Additionally, Magna International has acquired lands at King station. Road at Jane Street and expect to begin production in late >> Township staff questioned if there were plans for GTHA transit 2017 or slightly later. It is expected that the lands will host 600 integration. YRT/Viva staff advised that there is currently employees. integration taking place, such as Züm service in Vaughan, local Going Forward - Next Steps route connections between York Region, , and Brampton with planned connections to Durham. It was also noted that YRT/Viva staff briefly outlined the next steps needed to fulfill the Metrolinx is overseeing a study on GTHA fare integration. mandate of the Annual Service Plan, including presenting the Annual >> Township staff advised that they are starting to see increased Service Plan to Committee of the Whole and local municipal councils. interest in infill and new development within King City for low

City of Markham Overview and General Discussion Items >> An overview of the planning context for the 2017 Annual Service >> YRT/Viva staff provided an overview of the public consultation Plan was provided, including discussions on background and outreach campaigns which support YRT/Viva’s Service strategic planning documents and studies (e.g. Vision 2051, TMP, Planning efforts. YRT/Viva Five-Year Service Plan, YRT/Viva Annual Service Plan >> In addition, the following items were also discussed informally: and VNEP). >> Road widening along Highway 7 between Kennedy Road >> YRT/Viva staff discussed the objectives of the 2017 Annual and Warden Avenue and some of the proposed/current Service Plan, and elaborated on the Cornell Terminal, VNEP, developments. Rapidway construction along Highway 7 and , and Vaughan Spadina Subway Transit Strategy (SSTS). >> The need for additional transit services along Highway 7. >> YRT/Viva staff explained the recommended initiatives which have >> Marketplace vivastation station. been identified thus far. YRT/Viva asked Town staff to collaborate >> VivaNext construction mitigation plans along Yonge Street. with Service Planning to further discuss on how to best meet the >> Additional discussion on Cornell Terminal location/ needs of customers in the area. YORK REGION TRANSIT REGION YORK ANNUAL2017 SERVICE PLAN construction/access and some of the challenges servicing 100 the terminal if Rose Way is not extended to Bur Oak Avenue. > The following discussions related totheabove projects was received: > > > > Overview andGeneral DiscussionItems presenting theAnnualService PlantoCommitteeofthe Whole and stakeholder partnerships, pursuing effective outreach initiatives, and of theAnnualService Plan, includingtheneedfor buildingstrong YRT/Viva staffoutlinedthenext stepsneededtofulfill themandate Going Forward -Next Steps > the 2017AnnualService Plan, andreceived thefollowing feedback: YRT/Viva staffprovided asummaryofdraft proposed initiatives for 2017 AnnualService PlanInitiatives City of VaughanCity City ofMarkham > > > > > > > Timing oftheSpadinasubway extension andthe VMC station: Service Plan. Description ofthedraft proposed initiatives for the2017Annual Explanation ofDial-a-Ride service. including VivaNext, VNEP, SSTS, FTN, andRER. Service Plan, andelaborated onmajorupcoming projects YRT/Viva staffdiscussedtheobjectives ofthe2017Annual Five-Year Service Plan, YRT/Viva AnnualService Plan). planning documentsandstudies(e.g. Vision 2051, TMP, YRT/Viva Plan was provided, includingdiscussionofbackground strategic An overview oftheplanningcontext for the2017AnnualService No concerns were received duringthemeeting. > > > > > > > that whilethe subway is expected tobeoperational in late the subway will open inQ42017. There was somediscussion YRT/Viva staffadvisedthatthe publicinformation states that would beoperational andwhenthe VMC stationwouldopen. City of Vaughan staffquestioned whenthesubway in Vaughan GO Station. Possibility ofhaving abusbay/saw toothbay atMountJoy Buttonville redevelopments andoperations plans. Parking issuesatGOStations.

> City ofMarkhamstaff requested: local municipalcouncils. > > > > > > > Additional information concerning saw toothbay attheMt. Joy > Street, andservice tothenewhospital: Timing ofthenewstationatMajorMackenzie Drive andJane Markham Municipaloffice. Centre Terminal) for all routes servicinginthevicinityofCity kiosk (similartothebusdeparture display atRichmondHill City ofMarkhamisinterested insettingupelectronic information A meetingtobesetupsometimeinMarch/April. some ofthehighdensitydevelopments proposed for thefuture. City ofMarkhamstaff requested aseparate meetingtodiscuss GO Station. > hospital sitewouldbewell serviced by routes on-street. factors suchasadditionaloperating costs, andnotedthatthe that service withinthe hospitalwill beconsidered basedon up onthecurrent timingofthenewstation, andadvised service withinthehospitalsite. YRT/Viva staffwill follow open andquestionedif YRT/Viva routes wouldprovide City of Vaughan staffquestionedwhenthisstationwould the timingofsubway. for Q12018, however, thiscan beadjustedtocoordinate with route adjustmentstointegrate withthesubway are planned a latertimeframe. Itwas furtherexplained that YRT/Viva 2017, thestationbuildingitselfmay notbefunctionaluntil

101 YORK REGION TRANSIT 2017 ANNUAL SERVICE PLAN 2017 Annual Service Plan

City of Vaughan >> Service to York University: Additional Discussion >> City of Vaughan staff questioned how the University will be >> New development along the Islington Road corridor (and serviced following the SSTS. YRT/Viva staff explained that Nashville area): service from the east side of Vaughan will be redirected to >> City staff noted the expansion of development in the area and service the subway stations at York University and Pioneer questioned if there were plans to extend service to the area. Village. Service in west Vaughan will largely be realigned to YRT/Viva staff mentioned that the existing road conditions service the VMC station. service will be replaced posed some challenges to implement service in the near by a new express conventional route operating between York future, and mentioned that shuttle service could be an option. University and Richmond Hill Centre Terminal. >> Keele Street intensification (through the Rutherford Road and >> Dial-a-Ride service: McNaughton area): >> City staff asked if P3s (private-public partnerships) have >> City of Vaughan staff noted that there are many infill been considered for the provision of DAR service. It was projects planned in this area, and questioned when transit explained that such relationships already exist with some of improvements would be seen in this corridor. YRT/Viva the Region’s Dial-a-Ride contracts. advised that TTC Route 107 – Keele, and YRT Route 22A – 2017 Annual Service Plan Initiatives King City currently provide fairly high frequency along Keele Street, and noted that further frequency improvements are YRT/Viva staff provided a summary of draft proposed initiatives for planned for 2018 under the FTN. the 2017 Annual Service Plan, and received the following feedback: >> Route 4/4A – Major Mackenzie (regarding the proposal to Going Forward - Next Steps improve midday frequency): No concerns. YRT/Viva staff briefly outlined the next steps needed to fulfill the >> Route 22A – King City (regarding the proposal to implement an mandate of the Annual Service Plan, including presenting the Annual earlier trip on weekdays to accommodate demand): No concerns. Service Plan to Committee of the Whole and local municipal councils. >> Route 23 – Thornhill Woods (regarding the proposal to eliminate weekday service after 10 p.m., and restructure the route to remain on local roads north of Rutherford Road once the road network is built out): It was questioned if DAR service would be implemented if conventional service were eliminated. YRT/Viva staff noted that this would not be likely given the low demand, short time span of eliminated service, and availability of service on adjacent corridors; however, surveys will be conducted to determine needs of the six impacted passengers. >> Route 85/85C – Rutherford (regarding the proposal to eliminate the 85C branch and extend 15 minute service to Napa Valley Avenue): No concerns. >> Route 88 – Bathurst (regarding the proposal to increase Saturday frequency): No concerns. YORK REGION TRANSIT REGION YORK ANNUAL2017 SERVICE PLAN 102 > > > > > the 2017AnnualService Plan, andreceived thefollowing feedback: YRT/Viva staffprovided asummaryofdraft proposed initiatives for 2017 AnnualService PlanInitiatives > > > > > Overview andGeneral DiscussionItems Town ofNewmarket > > > > > > > > > > route restructure. advised thattheconcern will beaddressed withtheproposed Carlson Drive toaccess busstoponLemarRoad. YRT/Viva Heart SchoolSpecial:Concern for studentscurrently crossing Route 421–Newmarket HighSchoolandRoute 427 –Sacred in MountAlbert andSharon): Noconcerns Route 58–MountAlbert (regarding proposal torestructure route service inPefferlaw): No concerns Route 50–Queensway (regarding proposal todiscontinue earlier weekday morningtrip):Noconcerns Route 22A–KingCity(regarding proposal toimplementan service): Noconcerns DAR North (regarding proposal toimplement all day weekday Planning efforts. and outreach campaigns whichsupport YRT/Viva’s Service YRT/Viva staffprovided an overview ofthepublic consultation been identifiedthusfar. YRT/Viva staff explained the recommended initiatives whichhave Pulse system, Newmarket Zone Bus). of Newmarket (i.e. June2016board periodroute restructures, YRT/Viva staff explained theupcoming service changesin Town Vaughan SpadinaSubway Transit Strategy (SSTS). Service Plan, andelaborated ontheCornell Terminal, VNEP, the YRT/Viva staffdiscussedtheobjectives ofthe2017Annual Five-Year Service Plan, YRT/Viva AnnualService Planand VNEP). planning documentsandstudies(e.g. Vision 2051, TMP, YRT/Viva Plan was provided, includingdiscussionofbackground strategic An overview oftheplanningcontext for the2017AnnualService on-site for theevent. YRT/Viva staffagreed to connect theMarketing house will beheldinMay 2016, where they are lookingtohave abus Town ofNewmarket stafffurtheradvisedaspring community open which will beprepared shortly. requested acopy oftheridership statsalongtheDavis Drive corridor and timesoftheNewmarket PIC. The Town ofNewmarket staff provided anelectronic copy ofthepresentation, andthedate and local municipalcouncils. Town ofNewmarket staffhave been and presenting theAnnual Service PlantoCommitteeofthe Whole stakeholder partnerships, pursuing effective outreach initiatives, of theAnnualService Plan, includingtheneedfor buildingstrong YRT/Viva staffoutlinedthenext stepsneededtofulfill themandate Going Forward -Next Steps gateway hubatNewmarket GOStation. and suggeststhat YRT/Viva lookmore closely intofeeding intothe that they will bemeetingwithMetrolinx todiscussMobilityhubs promote service ontheday oftheevent. Town staffalsoadvised and Communications group withthe Town ofNewmarket Staffto

103 YORK REGION TRANSIT 2017 ANNUAL SERVICE PLAN 2017 Annual Service Plan

Town of Richmond Hill Overview and General Discussion Items 2017 Annual Service Plan Initiatives >> An overview of the planning context for the 2017 Annual Service YRT/Viva staff provided a summary of draft proposed initiatives for Plan was provided, including discussions on background the 2017 Annual Service Plan, and received the following feedback: strategic planning documents and studies (e.g. Vision 2051, TMP, >> Route 22/22A – King City: Customers would like to have options YRT/Viva Five-Year Service Plan, YRT/Viva Annual Service Plan to travel to York University from Newmarket on one bus. and VNEP). >> Route 84 – Oak Ridges: Town expressed support to the proposal >> YRT/Viva staff discussed the objectives of the 2017 Annual to extend service to the Gormley GO Station and understood the Service Plan, and elaborated on the Cornell Terminal, VNEP, challenges servicing the community. In addition, requested to Rapidway construction along Highway 7 and Yonge Street, and include the new subdivision east of Bayview Avenue, and north of Vaughan Spadina Subway Transit Strategy (SSTS). Old Colony Road. >> YRT/Viva staff explained the recommended initiatives which have >> Route 244 – Beaver Creek Shuttle: Town inquired as to why wait been identified thus far. YRT/Viva asked Town staff to collaborate until 2017 to discontinue services if the performance of the route with Service Planning to further discuss on how to best meet the is poor. needs of customers in the area. Going Forward - Next Steps >> YRT/Viva staff provided an overview of the public consultation and outreach campaigns which support YRT/Viva’s service YRT/Viva staff outlined the next steps needed to fulfill the mandate planning efforts. of the Annual Service Plan, including the need for building strong >> In addition, the following items were also discussed informally: stakeholder partnerships, pursuing effective outreach initiatives, and presenting the Annual Service Plan to Committee of the Whole and >> Discussions concerning Lake to Lake cycling route and local municipal councils. walking trail. >> Current Dial-a-Ride services and operating areas. Town of Richmond Hill staff requested: >> Additional information concerning VNEP (proposed timeline) >> Where in Richmond Hill if/when Dial-a-Ride services would and timeline for Rapidway construction along Yonge Street and operate. Highway 7 >> Timeline for services to the Finch GO Bus >> Electronic version of the 2016 Annual Service Plan and Moving to Terminal. 2020. >> York University operations plan once the Spadina Subway >> Additional information concerning political request to provide extension is completed. transit services inside the St. Theresa of Lisieux Catholic High >> routing and major generators. School property. >> Requested contact information and support from YRT/Viva in implementing crosswalk/installing traffic lights at select intersections along Bathurst Street to help passengers cross the street safely. YORK REGION TRANSIT REGION YORK ANNUAL2017 SERVICE PLAN 104 > > > > > First Meeting Overview andGeneral DiscussionItems Townof Whitchurch-Stouffville > > > > > > > > > > > In addition, thefollowing itemswere alsodiscussed: planning efforts. and outreach campaigns whichsupport YRT/Viva’s service YRT/Viva staffprovided an overview ofthepublic consultation needs ofcustomers inthearea. with Service Planningtofurtherdiscussonhow tobestmeetthe been identifiedthusfar. YRT/Viva asked Town staffto collaborate YRT/Viva staff explained the recommended initiatives whichhave Vaughan SpadinaSubway Transit Strategy (SSTS). Rapidway construction along Highway 7and Yonge Street, and Service Plan, andelaborated ontheCornell Terminal, VNEP, YRT/Viva staffdiscussedtheobjectives ofthe2017Annual and VNEP). YRT/Viva Five-Year Service Plan, YRT/Viva AnnualService Plan strategic planningdocumentsandstudies(e.g. Vision 2051, TMP, Plan was provided, includingdiscussionsonbackground An overview oftheplanningcontext for the2017AnnualService > > > > > > the terminalifRose Way isnotextended toBurOakAvenue. construction/access andsomeofthe challenges servicing Additional discussion ontheCornell Terminal location/ connections itprovides. the residents oftheavailability oftransit services and Some ofthechallenges facing YRT/Viva ineducating customers. How theDAR services are operated andtheresponsibility of Stouffville weekend services toDial-a-Ride service. 2016 plantoconvert existing conventional Route 15– Parking issuesatGOStations. Whitchurch-Stouffville. Availability ofGO(bothtrain andbus)services to/from YRT/Viva staffprovided asummaryofdraft proposed initiatives for First Meeting 2017 AnnualService PlanInitiatives > > > the 2017AnnualService Plan, andreceived thefollowing feedback: YRT/Viva staffprovided asummaryofdraft proposed initiatives for Second Meeting > > > the 2017AnnualService Plan, andreceived thefollowing feedback: > > > > > > > implement newcommunity buswithinStouffville) Route 509–Stouffville Community Bus(regarding proposal to > with theGOtrains atGormley GOStation) from 70minutesto35provided selectconnections Route 15–Stouffville (regarding proposal toincrease frequency > > implementation ofSaturday Dial-a-Ride service) further southtotheRiverwalk area intheCityofMarkhamand Route 9–9thLine(regarding proposals toextend services Plan isamid-range plan. implement services by 2041whereas the2016-2020Strategic Viva responded by statingthe TMP isalongtermplanlookingto which mentions9thLineasafrequent transit corridor. YRT/ In response toFTNinitiatives, town staffpointedtothe TMP rather thanstoptostop/route basedDAR service. If DAR istheonly option, town staff requested azonebased DAR service for thetown. Staff requested afixed conventional routeinsteadof DARtypeof > > > > No comments/concerns received regarding theproposal. No comments/concerns received regarding theproposal. within Stouffville. One ofthestaffinquired aboutthe Route 9direction oftravel No comments/concerns received regarding theproposal.

105 YORK REGION TRANSIT 2017 ANNUAL SERVICE PLAN 2017 Annual Service Plan

Town of Whitchurch-Stouffville Additional discussion Second Meeting Town of Whitchurch-Stouffville staff requested: >> Bus stop placement and existing bus stops within Stouffville >> Midday local service for seniors to travel within town similar to were discussed. community bus service provided in Markham, Richmond Hill and >> Staff inquired about better communication plan between the Newmarket Region and municipalities regarding upcoming changes. >> Service Planning staff to explore the request further. >> Discussion about how the trip schedules are provided to >> Staff to provide possible destinations, routing plan and customers. costing shortly. >> Staff inquired about transit service to Musselman Lake. Second Meeting >> Staff provided additional information on high density development within Stouffville. YRT/Viva staff outlined the next steps needed to fulfill the mandate of the Annual Service Plan, including the need for building strong >> Additional discussion on the DAR North implementation and stakeholder partnerships, pursuing effective outreach initiatives, and future plans. presenting the Annual Service Plan to Committee of the Whole and Going Forward - Next Steps local municipal councils. First Meeting YRT/Viva staff outlined the next steps needed to fulfill the mandate of the Annual Service Plan, including the need for building strong stakeholder partnerships, pursuing effective outreach initiatives, and presenting the Annual Service Plan to Committee of the Whole and local municipal councils. YORK REGION TRANSIT REGION YORK ANNUAL2017 SERVICE PLAN 106 (FTN), andDial-a-Ride services. Finally, staff reviewed relevant draft 2017service planinitiatives. construction alongHighway 7and Yonge Street, the Vaughan SpadinaSubway Transit Strategy (SSTS), andtheFrequent Transit Network YRT/Viva stafffurtherdiscussedtheobjectives ofthe2017AnnualService Plan, andelaborated ontheCornell Terminal, VNEP, Rapidway Service Planand VNEP). discussion ofbackground strategic planningdocumentsandstudies(e.g. Vision 2051, TMP, YRT/Viva Five-Year Service Plan, YRT/Viva Annual At thestakeholder meetings, YRT/Viva staffpresented an overview oftheplanning context for the 2017AnnualService Plan, including Stakeholder Meetings Thursday, April7 Wednesday, March 26 Tuesday, March 22 Wednesday, March 9 Wednesday, March 2 Date (2016) Stakeholder WorkshopSchedule Student transportation services Various key stakeholders Contractors York Region departmentrepresentatives/Regional stakeholders Neighbouring transit partners Stakeholder Group

107 YORK REGION TRANSIT 2017 ANNUAL SERVICE PLAN 2017 Annual Service Plan

Transit Partners Staff received the following comments regarding the 2017 Annual >> Regarding the Gormley GO Station: Service Plan: >> There will be 18 hours of service into Gormley GO Station >> Will Viva silver turn around in the Richmond Hill GO Station? between trains and buses. >> Finch station is exceptionally tight right now with limited bus >> Parking will hold about 800 vehicles. bays. GO Transit has concern regarding layover of YRT buses and the platform issue at Finch station. >> Richmond Hill to Gormley service will have peak hour only service. >> Connections with Route 50 – Queensway need to be discussed with Durham Region >> Metrolinx staff provided an update on proposed timelines for implementation of Regional Express Rail. >> Platform sizes at VMC will need to be discussed. >> Metrolinx advised that when commenting on designs for GO >> What will the frequency of SSTS buses be following the opening Station expansion, transit agencies should ensure that their of the Spadina Subway extension in York Region? requests accommodate needs over the next 25 years. The design >> With the construction of Cornell Terminal, where are people of station parking structures often preclude expanding bus loops travelling to the terminal going to park? in the future >> Will Route 33 layover at the Aurora Park and Ride facility? >> GO will be conducting a GO Bus Growth Strategy review, with a >> Metrolinx staff advised that demand is very dispersed in the five-year and 10-year horizon. Beaver Creek employment area. >> The study will focus on interregional service, moving away from intraregional. In addition, attendees at the meeting discussed the following to varying degrees of detail: >> GO will also be conducting a Bus Bay Management study, >> Brampton Transit plans to terminate Route 501 at the VMC focusing on how buses connect at GO Stations. station following the opening of the Spadina Subway extension. >> The York University Subway Routing Plan was discussed. Where the 501A terminates depends on the fare integration strategy. >> GO Transit plans to discontinue Route 66 – Newmarket/Yorkdale and Route 60 – Canada’s Wonderland when the Spadina Subway extension opens. This service will likely be replaced with a new route connecting Barrie to the new 407 subway station which will not service Newmarket. YORK REGION TRANSIT REGION YORK ANNUAL2017 SERVICE PLAN 108 > > > included: Staff from otherdepartments gave anupdateontheirprojects which > > > The following comments were received duringthepresentation: Regional Stakeholders > > > > > > > Transportation AssetManagement > > > > Housing hasdeveloped acommuter profile whichmay beuseful > > projects Integration oftransit infrastructure intheEAdesignofroad Is Dial-a-Ride ashuttle? service it, alongwithGO Transit andBrampton Transit. How doesthe407subway stationfitintothesystem? We will Mackenzie? For now, itwill stopon-street. Will Viva silver turnintotheproposed hospitalatJane/Major > > > > > > > fund renewal plans Create stateofinfrastructure report, andstrategize how to for affordable housing No housingfacilitiesinKing, Stouffville orEastGwillimbury crossing Markham by Highway 7andtheStouffville GOline rail Partnering withMintotodevelop a490unit buildingin Looking todevelop somethingon Woodbridge Avenue unites, notenoughparking Just openedabuildingon Yonge, 135parkingspaces for 200 responsibilities, andlooktofill ingapssidewalks A partofthe TMP updateistoassumedboulevard streets Going forward theRegion will strive toconstruct complete > > > > > > > > > Transportation Planning > Accessibility > > Road Operations > > > Traffic Operations > > > > > > > > > > > boundary roads, androutes suchastheRoute 77/77A The Highway 427extension toMajorMackenzie may affect comment Cornell Terminal shouldgo to theaccessibility committee for Starting asnow strategy, where toput thesnow Focus shiftingfrom justroads totransit androads Focusing oncorridors inthelower portionoftheregion based Switching over signalcontrol system, goingtowards GPS towards mobilesigns, extra buses. New fees for permitsfor closinglanes. Money will go Developing astrategy oncollecting KPI’sonthenetwork the ITSplan Developing acongestion managementplan, whichreplaces

109 YORK REGION TRANSIT 2017 ANNUAL SERVICE PLAN 2017 Annual Service Plan

Contractors The following comments were received during the presentation of >> Converting the last southbound Route 51 – Keswick Local trip the 2017 Annual Service Plan: into a southbound Route 50 – Queensway trip before going back >> Route 88 – Bathurst: Potential need to increase frequency on to the garage Sundays/Holidays in 2017 >> Miller Transit requested a summary of service initiatives/fleet In addition, attendees at the meeting discussed the following to requirements being implemented in 2016 so they can begin varying degrees of detail: driver training >> Potential to implement express service from Newmarket to Seneca College/York University

Key Stakeholders During the presentation, the following questions/comments were Furthermore, YRT/Viva offered the possibility of providing a shuttle discussed: service from employment areas to major hubs accessible to transit >> How does YRT/Viva connect with Metrolinx’s services? service. Additionally, YRT/Viva advised employers to contact YRT/ >> Why is Metrolinx planning to provide two-way all day service Viva in the event that connection times to employment areas are terminating at Aurora rather than Newmarket? negatively impacted due to construction activity. >> How does the Ride-to-GO program work? In addition, attendees at the meeting discussed the following to >> Will Viva service Humber College bus terminal? varying degrees of detail: >> Is YRT/Viva planning to connect with the Finch West LRT service? >> The expansion of the Seneca College King Campus is expected to be complete by 2018. >> How will fares be integrated with the opening of the Vaughan Spadina Subway extension? >> Bus shelter request at a stop servicing Seneca Newnham Campus. >> How will YRT/Viva be promoting the FTN network? >> The key stakeholders are willing to share available employee or >> Is Dial-a-Ride service expected to be comparable to services student origin-destination data with YRT/Viva. such as Uber? >> How YRT/Viva staff determine demand for service and the >> Where can the public find more information about YRT/Viva’s process of reaching out to employers. Dial-a-Ride services? >> Will Sunday/holiday service be provided at Seneca King Campus?

Student Transportation Services No comments were received during the presentation of the 2017 2018 Annual Service Plan. >> Not aware of any changes to bell times Attendees at the meeting discussed the following to varying degrees >> Rate of new students is declining, especially in the Catholic Board of detail:

YORK REGION TRANSIT REGION YORK ANNUAL2017 SERVICE PLAN >> Not aware of any new high schools being planned for 2017, a 110 new school is planned in the Cornell area of Markham around events. attending thePIChadanopportunitytoobtainandregister afee-waived PRESTO card. Asignlanguageinterpreter was present duringthe transit initiatives for 2017. All PICswere heldfrom 4:00p.m. to8:00p.m. 1,117residents andcouncillors attended theninePICs. Residents Staff from York Region Transit heldninePublicInformation Centres (PICs)from March 22toApril12, 2016to receive comments onproposed Centres Information Public Tuesday, April12 Thursday, April7 Wednesday, April6 Tuesday, April5 Thursday, March 31 Wednesday, March 30 Tuesday, March 29 Wednesday, March 23 Tuesday, March 22 4 p.m. to8p.m. Date (2016) PublicInformation Centres Schedule King Richmond Hill Vaughan Whitchurch-Stouffville Aurora Newmarket Georgina East Gwillimbury Markham Municipality King CityPlaza Richmond Hill Centre Terminal Mall Whitchurch-Stouffville MunicipalOffice Aurora PublicLibrary Newmarket GOBus Terminal Georgina Ice Palace E.G. SportsComplex Markham CivicCentre Location

111 YORK REGION TRANSIT 2017 ANNUAL SERVICE PLAN 2017 Annual Service Plan

City of Markham Attendance >> 131 residents, including Mayor Frank Scarpitti, Deputy Mayor >> Extend Route 15 – Stouffville to and further Jack Heath, Regional Councillor Nirmala Armstrong and Rose east to York-Durham Line Mittleholzer (Executive Assistant to Councillor Karen Rea) >> Extend Route 15 – Stouffville to King GO Station via King-Vaughan Feedback Regarding the 2017 Annual Service Plan Road >> Customers, along with Deputy Mayor Jack Heath and Rose >> Discontinue Route 16 – 16th Avenue service along 9th Line and Mittleholzer, expressed concern regarding the reduction in Bur Oak Avenue operating days on Route 522 – Markham Community Bus to >> Replace TTC Route 17A – Birchmount with YRT/Viva operated operate the service three days per week instead of six days per route week. One Customer mentioned she will be starting a petition to maintain the services as is. >> Provide Sunday/Holiday service on Route 22A– King City >> Received multiple support to increase rush hour frequency on >> Introduce new express services on Route 24 – Woodbine services Route 2 – Milliken, Route 16 – 16th Avenue and TTC Route 68B – (scheduled to start on June 19, 2016) Warden >> Extend TTC Route 24D/224D – Victoria Park North to 14th Avenue >> Received support for proposed Saturday Dial-a-Ride services on but do not charge passengers the double fare Route 9 – 9th Line >> Extend Route 33 – Wellington to Bathurst Street and provide General Comments/Requests Sunday/Holiday service >> Discontinue weekend Route 2 – Milliken service to Box Grove >> Provide Sunday/Holiday service on Route 54 – Bayview Plaza >> Replace TTC Route 68B – Warden with YRT/Viva route and extend >> Discontinue Route 4 – Major Mackenzie service to Vaughan Mills services to Mall >> Introduce new Route 77 – Highway 7 branch and extend service >> Provide Sunday/Holiday service on Route 5 – Clark to Richmond Hill Centre Terminal >> Provide Sunday/Holiday service on Route 7 – Martin Grove >> Rename/renumber Route 83A – Trench (passenger found the >> Extend Route 8 – Kennedy service to Scarborough Town Centre route to be confusing) >> Extend Route 9 – Ninth Line service to University of Toronto >> Extend Route 84 – Oak Ridges to Seneca King Campus and King Scarborough Campus and extend service further north to GO Station during rush hour Bayberry Street. Provide Route 9 services seven days a week >> Provide Sunday/Holiday service to Seneca King on Route 88 – >> Provide Sunday/Holiday service on Route 13 – Islington Bathurst >> Restructure Route 14 – 14th Avenue to service Unionville GO >> Discontinue Route 91 – Bayview services to Taylor Mills Drive and Station. Replace current Route 14 service west of Kennedy Road extend all services to Subrisco Avenue. Discontinue Route 91B with a new route/branch to Woodbine Avenue – Bayview services to Richmond Hill Centre Terminal and extend services to Finch GO Bus Terminal >> Extend Route 14 – 14th Avenue along Rivera Drive, 14th Avenue, Hood Road and Denison Street to compensate for the loss of TTC

YORK REGION TRANSIT REGION YORK ANNUAL2017 SERVICE PLAN Route 224C – Victoria Park North 112 > > Feedback Regarding the2017 AnnualService Plan > Attendance > > > > > > Town ofEastGwillimbury City ofMarkham > > > > > > > > > Support for Dial-a-Ride North Support for DurhamRegion Transit route toNewmarket 25 residents Teston Road Spadina Subway Transit Strategy) andextend all service to (replacing TTC Route 165– Weston Road Northaspartofthe Discontinue all branches on YRT/Viva Route 65– Weston Road extend service toFinchGOBus Terminal Replace TTC Route 160–Bathurst with YRT/Viva route and Road Northduringweekdays Request for earliersouthboundtriponRoute 129A–McCowan operated service Replace TTC Route 129A–McCowan Road Northwith YRT/Viva Downsview Station 105 –DufferinaspartoftheSpadinaSubway Transit Strategy) to Extend the YRT/Viva Route 75–Dufferin(replacingTTC Route route andextend service toScarborough Town Centre Replace TTC Route 102D–MarkhamRoad Northwith YRT/Viva > > > > > > > > > > > > > > Extend toMarkhamStouffville Hospital service toScarborough Town Centre Introduce new Viva service along McCowan Road andextend Request for additionalinfopost/VMS signsacross theRegion service Gormley GOStationonce itisoperational Add anewstoponRoute 360–Newmarket-Markham Express to services toScarborough Town Centre viaMarkhamRoad Introduce newexpress service intheBox Grove area andextend Avenue, Highway 48, Tenth LineandMainStreet Introduce newlocal transit service inStouffville alongMillard Gwillimbury GOStation Extend Viva bluetoGreen LaneandalongGreen LanetoEast

113 YORK REGION TRANSIT 2017 ANNUAL SERVICE PLAN 2017 Annual Service Plan

Town of Georgina Attendance >> 61 residents, including Mayor Margaret Quirk, Ward 2 Councillor >> Customer would like to have more bus shelters, low cost Dan Fellini, and Ward 3 Councillor Dave Neeson installations for rural areas Feedback Regarding the 2017 Annual Service Plan >> Customer would like to see double decker buses in the fleet, with >> Customer was pleased with the FTN initiative potential to have retail on the bus >> Residents were pleased with the Dial-a-Ride North initiative, and >> Resident would like to have a PRESTO card vendor in Keswick (to the coverage extension buy a card, not just reload) General Comments/Requests >> Resident would like a connection to Beaverton, was pleased with the DRT initiative >> Councillor Fellini inquired about providing transit service to a new employment land on the east side of Woodbine, and if we would service this before the businesses moved in.

Town of Aurora Attendance >> 107 Residents >> Request for Sunday/holiday service on Route 33A – Wellington Feedback Regarding the 2017 Annual Service Plan >> Request for improved all day connections between Route 33 – >> Received support for utilizing Aurora GO Station as a hub for Wellington and Route 54 – Bayview YRT/Viva service >> Request for extended evening Dial-a-Ride service on Saturdays General Comments/Requests to connect with evening GO bus service at Aurora GO Station >> Complaint regarding an inaccessible passenger seats on the >> Suggestion to partner with Uber to provide Dial-a-Ride service Route 44 – Bristol Dial-a-Ride vehicle >> Support for extending TTC subway service north on Yonge Street >> Request for Sunday/holiday service on Route 44 – Bristol to Richmond Hill Centre >> Request for service along Bathurst Street north of Bloomington >> Support for Route 320 – Newmarket-Beaver Creek Express (to be Road to the Town of Aurora implemented in 2016) >> Request to extend service span on Route 33A – Wellington on weekdays and Saturdays YORK REGION TRANSIT REGION YORK ANNUAL2017 SERVICE PLAN 114 > > > > > > > > General Comments/Requests > > Feedback Regarding the2017AnnualService Plan > Attendance Town ofNewmarket > > > > > > > > > > > Landing Request for Sunday/Holiday service onRoute 52–Holland and Route 57–Mulock Request for improved connections betweenRoute 54 –Bayview during theevening Request for increased frequency onRoute 57/57A –Mulock Request for increased rush hourfrequency on 2-zone transfer onthePRESTO machine Mackenzie and7–MartinGrove notknowing how tosetupa Complaint regarding busdrivers onRoutes 4/4A–Major Terminal to overcrowding andextended wait timesatNewmarket GOBus Request for increased frequency onRoute 50–Queensway due Avenue toSuttononthefirst twoweekday morningtrips Provide Route 50–Queensway northboundservice from Simcoe (scheduled tostartonJune27, 2016) Support for Route 54–Bayview extension alongMainStreet Terminal (scheduledtostartonJune26, 2016) Support for synchronized schedulesatNewmarket GOBus Special viaNewmarket High into CopperHills area on Route 427–Sacred HeartHigh School Received multiple supportfor proposed extension ofservice 191 residents > > > > > > > > > > > > > > > > > > > > > > Yonge Street Concern regarding theupcoming VivaNext construction along name tobemore intuitive Suggestion torename to Viva Davis for theroute Suggestion tointroduce anall-day pass fare payment option (i.e. similarfare structures) Request for seamlessintegration betweenGOtransit and TTC Request for improved facilitiesatBernard Terminal vivastations Request for oneRideandMultiRide machinestoaccept bills atall Vaughan Mills Mall Request for direct service from Newmarket GOBus Terminal to York University Request for express service from Newmarket GOBus Terminal to least until7:30p.m.) into theevening for thoseresiding intheLeslie Valley area (at Request for extending Route 55B–Davis Drive service span later existing connections intoBrampton and Toronto Request for extending YRT/Viva service intoBarrie, similar to yellow schedule Concern regarding excessive travel timeallocated tothe Viva

115 YORK REGION TRANSIT 2017 ANNUAL SERVICE PLAN 2017 Annual Service Plan

Town of Whitchurch-Stouffville Attendance >> Request for a fare agreement between Markham and Stouffville >> 63 residents, including Mayor Justin Altmann, Councillor Ken for weekend GO Transit service Ferdinands, Councillor Hugo Kroon, Councillor Rich Upton, and >> Request to extend Route 9 – 9th Line to York-Durham Line Councillor Rob Hargrave >> Residents liked the DAR option for Route 15 - Stouffville Feedback Regarding the 2017 Annual Service Plan >> Customer noted that the walk from 9th Line to Markham >> Residents liked the proposed DAR option for Route 9 – 9th Line Stouffville Hospital on Route 9 – 9th Line is too long on Saturdays >> Preference for building rapidways in curbside lanes as opposed >> Residents also pleased with the proposed Stouffville community to centre lanes bus General Comments/Requests >> Customer suggested that Route 102D – Markham Rd North be extended to Walmart in Stouffville

City of Vaughan Attendance >> Request for bus shelters at Major Mackenzie Drive and Bathurst >> 207 residents Street (NE corner), McNaughton Road and Major Mackenzie Drive (NE corner), and at Melville Avenue and Major Mackenzie Drive Feedback Regarding the 2017 Annual Service Plan (SE and SW corners) >> Support for the introduction of Viva silver >> Request for increased frequency on Route 4 – Major Mackenzie >> Support for assuming TTC Route 165 – Weston Rd North and on Saturdays restructuring service to under the SSTS >> Request for Sunday/Holiday service on either Route 7 – Martin >> Support for Route 88 – Bathurst Saturday frequency Grove or Route 13 – Islington improvements >> Request for later evening service on Route 360 – Vaughan >> Support for Route 85/85C – Rutherford restructure to remove the Express to match closing hours at Vaughan Mills Mall (9:30 85C branch and extend all trips to Napa Valley Avenue p.m.), and also additional trips in the midday at 11 a.m. to accommodate shift times at the mall General Comments/Requests >> Student fare discount requested for York University students >> Numerous comments of support for Route 20/20A restructure consolidating service on Jane Street (under 2016 Annual Service >> Request for service to the Major Mackenzie Drive and Huntington Plan) Road area (Nashville Heights development) >> Support for extension of Route 85 – Rutherford Sunday/Holiday >> Request for YRT/Viva and TTC fare integration service to the Napa Valley area (under the 2016 Annual Service >> Request for improved integration of bus service between York Plan) Region and Brampton, notably improved service between >> Support for extension of Route 88 – Bathurst Sunday/Holiday Brampton and Vaughan Mills Mall YORK REGION TRANSIT REGION YORK ANNUAL2017 SERVICE PLAN service to Seneca King Campus (under the 2016 Annual Service 116 Plan) > > > > > > > General Comments/Requests > > > > > Feedback Regarding the2017AnnualService Plan > Attendance > > Town ofRichmondHill of VaughanCity > > > > > > > > > > > > > > > Vaughan Mills Terminal to Vaughan Mills Mall onRoute 760– Wonderland- Compliment for direct service from RichmondHill Centre being friendly andhelpful Compliment for YRT/Viva inspectors andMobility Plusdrivers Request for extended service hours inNobleton Stouffville HospitaltoHighway7/Weston Road Request for direct service onHighway 7 from Markham Request for weekend service onRoute 83– Trench along LeslieStreet from Highway 7toMajorMackenzie Drive Suggestion todecrease thenumber of VNEP Viva green stations Subway station introduce anewroute directly connecting MarkhamtoDonMills Request toeithermaintaincurrent Viva green services or providing stationsat Warden Avenue andKennedy Road Support for restructuring Viva purplealongHighway 7andfor Support for Rapidway construction along Yonge Street Support for feeding YRT/Viva services intotheCornell Terminal GO Station Support for extending Route 84–OakRidgesservice toGormley Support for theFrequent Transit Network 313 residents and Fossil Hill Road Request for anewstoponRoute 21– Vellore Local atDavos Road and Route 21– Vellore Local at Vaughan Mills Mall Request for improved connections betweenRoute 20/20A–Jane > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Request for YRT/Viva toprovide service tothe Yonge and morning bell) Local andbell timesatFossil Hill PublicSchool(8:25a.m. Request for improved connections betweenRoute 21– Vellore Park Avenue/Steeles Avenue Request to extend Route 14 –14thAvenue services to Victoria during non-rushhours frequency of30minutesduringrushhours and40minutes Red MapleatRichmond Hill Centre Terminal andprovide a Request tointerlineRoute 83 – Trench andRoute 86–Newkirk- Request for extended weekday service intotheBox Grove area Boulevard Kennedy Road, rather thandiverting ontoRivis Road and YMCA Suggestion tore-route Viva purplealongEnterpriseBoulevard to introduce anewroute toservice theSilver Lindenarea Request toeitherreinstate Route 87–Langstaff-Mapleor Via RamanoBoulevard Request toextend TTC Route 105–Dufferinto Teston Road and Route 50–Queensway andDRT Route 601–Brock-Uxbridge Request toprovide timed connections inPefferlaw between CentreHill Terminal Concern regarding theslanteddesignofbenchesatRichmond Request for busshelters atevery busstop Request for increased frequency onRoute 22A–KingCity Request for extended weekend service onRoute 8–Kennedy Request for extended evening service onRoute 20–Jane Newkirk-Red Maple Request for extended Saturday evening service onRoute 86– Newmarket Request for increased frequency for all routes servicing Town of Sheppard Subway station

117 YORK REGION TRANSIT 2017 ANNUAL SERVICE PLAN 2017 Annual Service Plan

Town of Richmond Hill >> Request to introduce a new route along 9th Line and Donald >> Request to provide Sunday/holiday service on all YRT/Viva routes Cousens Parkway from Mount Joy GO Station to Steeles Avenue >> Concern regarding unsafe and additional walking distance >> Request to extend Route 33 – Wellington service between Seneca required to access Rapidway stations in center of the road College King Campus and Aurora Road/404 Carpool lot at a 30 >> Suggestion for providing 24 hour service on Highway 7 minute frequency >> Concern regarding poor on-time performance of TTC Routes 68B >> Request to extend Route 55 – Davis Drive service north to Green – Warden and 129 – McCowan Lane via Leslie Street >> Request for YRT/Viva service along Steeles Avenue >> Request to replace Route 56 – Gorham-Eagle service north of 404 Town Centre with an extension of Route 55B – Davis Drive >> Suggestion to restructure Route 204 – Berczy GO Shuttle along service along Ringwell Drive and Harry Walker Parkway North South Unionville Avenue rather than Castan Avenue >> Request to extend Route 57 – Mulock service to the Davis Drive/ >> Suggestion to convert Route 204 – Berczy GO Shuttle to a Dial-a- Highway 404 Park and Ride lot Ride service >> Request to extend Route 91 – Bayview along 19th Avenue to Elgin >> Suggestion to permit pick-up and drop-offs on YRT/Viva routes Mills West Community Centre servicing south of Steeles Avenue >> Request to extend Route 58 – Mount Albert rush hour service to >> Suggestion to provide additional vivastations between Elgin Mills the Davis Drive/Highway 404 Park and Ride facility Road and King Street >> Request to extend TTC Route 165 – Weston to Teston Road >> Request for improved weekday, early morning connections between TTC Route 320 – Yonge Northbound and Route 99 – >> Request to restructure Route 304 – Mount Joy Express along Yonge at Yonge Street/Patricia Avenue Bullock Drive between Highway 7 and McCowan Road >> Request for Wi-Fi to be provided on all Viva buses >> Request to extend Route 85 – Rutherford into Brampton (Gore Meadows Community Centre or Brampton Civic Hospital) >> Concern regarding uncomfortable seats on the new Viva buses >> Request for infoposts at McCowan and 14th Avenue >> Comment on the vehicular congestion around Richmond Hill Centre Terminal and disappointment that a growth strategy was >> Request to provide bi-directional service on Route 84 – Oak not considered during the planning stage Ridges between Gormley GO Station and Seneca College King Campus via Sunset Beach Road, Parker Avenue, and Red Cardinal Trail >> Request to provide conventional service on Route 84 – Oak Ridges during midday >> Request for increased late evening frequency on Viva purple >> Request to extend weekday service on Route 91B – Bayview >> Request for a vivastation at Yonge Street/Old Colony Road >> Request for increased frequency on Viva orange and green YORK REGION TRANSIT REGION YORK ANNUAL2017 SERVICE PLAN 118 > that shereceived from constituents: Councillor DebbieSchaefer provided thefollowing general requests General Comments/Requests > Feedback Regarding the2017AnnualService Plan > Attendance Township ofKing > > > King Road carpool lot Request for anextension onRoute 22–KingCitytotheHwy400/ Plan No comments were received regarding the2017AnnualService Boyd, Councillor Avia Eek, andCouncillor DebbieSchaefer Attendees includedMayor Steve Pellegrini, Councillor David > Metrolinx staff The request regarding GObusservice hasbeenforwarded to > Bus Route 66Newmarket/ Express Request for laterevening service andweekend service onGO

119 YORK REGION TRANSIT 2017 ANNUAL SERVICE PLAN 2017 Annual Service Plan

Survey Summaries

Route Surveys Date (2016) Route Survey Type Thursday, February 4 84 – Oak Ridges On-board Monday, February 15 - Sunday, Febraury 28 84 – Oak Ridges Mail-drop Thursday, February 11 9 – 9th Line On-board Thursday, March 3 244 – Beaver Creek Shuttle On-board Wednesday, July 13 23 – Thornhill Woods On-board

Town of Richmond Hill Route 84 – Oak Ridges Staff sent out over 12,000 mail-drop surveys to residents in the Oak Staff spoke with 68 passengers (during both morning and afternoon Ridges area, and 164 residents responded. The following comments rush hour) on board Route 84 – Oak Ridges. The following comments were received regarding the proposed changes: were received regarding the proposed changes: >> 78 respondents, or 48 per cent of respondents, indicated that > 24 passengers, or 35 per cent of passengers surveyed, indicated > extending service to Gormley GO Station would benefit them that extending service to Gormley GO Station would benefit them >> 86 respondents, or 52 per cent of respondents, indicated that > 44 passengers, or 65 per cent of passengers surveyed, indicated > extending service to Gormley GO Station would not benefit them that extending service to Gormley GO Station would not benefit them >> 91 respondents, or 56 per cent of respondents, indicated that they do not regularly travel to a GO Station >> Additional comments were received regarding concerns for additional travel time as a result of the proposed route extension

Town of Whitchurch-Stouffville Route 9 – 9th Line One passenger indicated the proposed change will impact his/ Staff spoke with 19 passengers on-board Route 9 – Ninth Line, >> her commute however only two passengers filled out a survey. The following comments were received regarding the proposed changes: >> One passenger showed support for the proposed Dial-a-Ride >> One passenger indicated the proposed change will not impact option for Route 9 – 9th Line on Saturdays his/her commute YORK REGION TRANSIT REGION YORK ANNUAL2017 SERVICE PLAN 120 > Route 23– Thornhill Woods > > > received regarding theproposed changes: 24 passengers filled outasurvey. The following comments were afternoon rushhour)on-board Route 244–Beaver Creek Shuttle, Staff spoke with53passengers (duringbothmorning and Route 244–Beaver Creek Shuttle City of VaughanCity City ofMarkham > > > > changes: following comments were received regarding theproposed and southboundtriponboard Route 23– Thornhill Woods. The Staff spoke withthree passengers duringthelastnorthbound may helpwiththeircommute ifRoute 244isdiscontinued Six passengers indicated availability ofothertransit services will nothelpwiththeircommute ifRoute 244isdiscontinued Two passengers indicated availability ofothertransit services area will helpwiththeir commute ifRoute 244isdiscontinued 16 passengers indicated theavailable alternative services inthe > > > > > > > > > > Two passengers requested Route 244services bemaintained service will notimpactthem Nine passengers indicated thatdiscontinuation ofRoute 244 as convenient Two passengers indicated thatalternative service wouldnotbe alternative services will beaninconvenience Four passengers indicated thedirection oftravel whileutilizing in longerwalking distance andtravel time Nine passengers indicated lossofRoute 244services will result during wintermonths

121 YORK REGION TRANSIT 2017 ANNUAL SERVICE PLAN © 2016 York Region Transit. YRT/Viva services are owned and operated by the Regional Municipality of York. Data collected is as supplied by each department at time of printing. We apologize for any errors and/or omissions.

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