Global BPO Leader Launches New Identity
Genpact Opens Business Services & Technology Center in the Philippines to Service Global Clients New York, NY (June 8, 2006) – Genpact announces it will open its newest business- processing center in the Philippines this summer. Recruiting has begun at the 5,400 sq. metre facility in the Alabang suburb of Manila, where professionals will provide finance & accounting services, customer-service support, collections, and IT services to Genpact’s increasing roster of global clients. It is the seventh country of operations for Genpact, formerly known as GE Capital International Services. Genpact President & CEO Pramod Bhasin said, “Our business outlook is extremely bright, which is encouraging us to invest in countries like the Philippines where English is the primary business language and good talent is available. We believe the Philippines is a perfect complement to the services we provide to GE and our global clients.” Bhasin said the company expects to hire approximately 150 professionals and trained graduates in the Philippines this year. The Alabang facility has capacity for 800 associates, and Genpact employment in the Philippines could reach 2,000 to 3,000 over the next several years, Bhasin added. Genpact Senior Vice President Ashok Tyagi said the quality of recruits in the area has been “exceedingly high.” He commended the municipal Alabang government as well as the Philippine government for their support in welcoming Genpact to the community. WIDE RANGE OF GLOBAL CLIENTS Genpact provides a range of business services and technology solutions to global enterprises to positively impact their sales, earnings, cash flow, customer retention, and speed to market. Besides the 35 businesses that comprise the General Electric Company (NYSE: GE), Genpact counts GlaxoSmithKline, Nissan, Wachovia, Genworth, Penske, Air Canada, and Linde among the two-dozen Fortune 500 clients it has gained since GE commercialized its business-processing outsourcing arm on January 1, 2005.
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