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December 6 2019 | ISSUE NO 2,134 | travelbulletin.co.uk Giving agents the edge

AGENT INSIGHT AGENT BULLETIN BULLETIN BRIEFING TUNISIA Sandy takes a staycation End-of-year incentives to help Elite’s John Escott on the Sustainability and near Sherwood Forest you have a merry Christmas mixed news for travel in 2019 Sahara desert delights

SHORT BREAKS Starring Gothenburg and Wroclaw Cover pic : © dudlajzov S01 TB 0612 2019 Start_Layout 1 04/12/2019 14:33 Page 2 S01 TB 0612 2019 Start_Layout 1 04/12/2019 14:33 Page 3

DECEMBER 6 2019 | travelbulletin.co.uk NEWS BULLETIN 3 THIS WEEK STRESS FACTORS Research by travel company app, Vamoos, has revealed that travel operators could be overestimating their customers’ loyalty, 04 while underestimating vital factors which are important to them. NEWS A round-up of news from the UK travel industry and beyond

08 AGENT INSIGHT Sandy reflects on a short break at magnificent Thoresby Hall

10 Stress about getting to the airport affects 35% of customers, the survey found. BULLETIN BRIEFING John Escott from Elite on how RESEARCH CONDUCTED on believe their customers are operators understood that agents continued to thrive in 2019 more than 1,000 travel worried about factors they their customers were likely consumers and 61 travel can’t control, such as strikes to feel stressed prior to companies revealed that or terrorism, yet only 31% of holiday, and both placed an 81% of travel companies customers agree; importance on the need for believed their customers preparation is vital – everything to be well were loyal, in contrast to just Consumers are more likely to organised, in addition to the 11 51% of customers who felt rebook through a travel holiday going to plan. they were loyal to their operator again if everything However, the similarities PUZZLE BULLETIN You could win a £50 M&S voucher current travel company. was well organised and went appear to stop there, with if you complete the Su Doku The report indicated to plan (49%); and, ignoring significant differences in the discrepancies between the post-holiday stress – a perceptions of tour operators views of travel companies quarter of consumers compared to their customers compared to customers. experience stress after their on a number of different These include: holiday, only 1% less than factors, and at various stages Underestimating the worry the number of people who of the customer journey. It of getting to the airport – feel stressed right before indicates that tour operators 15 Just 5% of travel operators their holiday. Worryingly, may need to re-evaluate believed that getting to the only 5% of travel companies what they think they know TUNISIA The latest updates from a resurgent airport was a cause of stress, know that their clients feel about their customers, how and welcoming Tunisia compared to 35% of stressed after their holiday. loyal they are, and what customers; overestimating Tony Bean, director at really matters to them in fears over bigger threats – Vamoos, commented:“Our terms of a value-add 51% of travel operators research showed that tour proposition.” 16

SHORT BREAKS Published by : Printed by: Buxton Press @TravelBulletin Now is the time to sell breaks to Alain Charles Publishing (Travel) Ltd Subscriptions are £125 p.a.  020 7834 6661 @TravelBulletin Iceland, Gothenburg and Wroclaw University House, 11-13 Lower Grosvenor £195 overseas Place London, SW1W 0EX ISSN: 0956-2419 www.travelbulletin.co.uk Travel_Bulletin S01 TB 0612 2019 Start_Layout 1 04/12/2019 14:33 Page 4

4 NEWS BULLETIN DECEMBER 6 2019 | travelbulletin.co.uk

Jet2 hopes millennials feel their new vibe

Jet2 is seeking a young, experience-driven market with Vibe products.

JET2HOLIDAYS HAS • Iconic Vibe: A collection advantages including VIP launched 'Vibe by of standout, world- customer service with Jet2 ', targeting renowned hotels such as flights, transfers to and from ‘millennial mindset’ Ushuaïa Ibiza Beach Hotel, the airport and two, five-star holidaymakers who want to Ibiza Rocks, Hard Rock hotels included. Agents can experience more than a Ibiza, BH Mallorca and Noa also offer 22kg baggage typical ‘18-30s’ holiday Glamping Resort. allowance and holidays of overseas. Although the new • Party Vibe: Great value any duration to suit proposition focuses on hotels in the heart of the customers’ budgets and younger customers and best party resorts, suitable availability, all for £60 per millennials, it has been for those looking for less person deposit with part tailored for a broad audience of the frills but more of the payment plans available too. which includes first-time thrills. In addition to a website holidaymakers, bucket • Pure Vibe: These hotels and 76-page brochure, the listers, and the over-25s mean that customers can operator's trade team is experience-driven market. enjoy pool parties, live rolling out a programme to To meet this demand, Vibe performances and daytime help agents understand and by Jet2holidays has grouped DJs at their hotel. sell this new product to an extensive collection of • Chilled Vibe: These customers. This includes hotels across almost 50 hotels offer sophistication promotional executives resorts into four groups or and exclusive extras, working over the winter to ‘Vibes’. The four different which are perfect for support agents, dedicated Vibes include iconic hotels Instagram and poolside sessions on the company’s and concept hotels with lounging. Earn Your Wings training upmarket beach clubs, and Vibes offer an easy and programme, webinars, trade budget hotels in the heart of smart booking option for emails, social media support, the clubbing capitals. agents. Agents can target and branded merchandise. The four vibes are: customers with a range of www.jet2holidays.com/vibe

Off-season surprises in Ibiza with Nobu and Zafiro

AGENTS CAN suggest a trip to Ibiza in spring, when clients can enjoy the secluded coves and beaches of Ibiza before summer. Nobu Hotel Ibiza Bay’s “My-Ibiza” experiences allow guests to discover Ibiza in their own way. Curated picnics are delivered to scenic spots, and Bali-bed butlers can bring everything from iced towels to turmeric shots and fresh sushi rolls. There are one-to-one diving expeditions with a marine biologist and bespoke yacht trips to showcase the island’s insider spots and scenic bays. Zafiro Palace Hotels, meanwhile, are tucked in different corners of the island, ideal for exploring off-season gems such as family-run wineries. The autumnal temperatures are inviting for cyclists and hikers as well as culture lovers who will be drawn to Palma’s La Seu Cathedral. www.ibiza.travel/en/ S02 TB 0612 2019 News 1_Layout 1 04/12/2019 14:37 Page 5

DECEMBER 6 2019 | travelbulletin.co.uk NEWS BULLETIN 5

Travel Counsellors celebrates a quarter-century ‘Tis the season to head to the Med TRAVEL COUNSELLORS celebrated its 25th TRANSFORMING INTO a winter anniversary by packing its wonderland, Kempinski Hotel new Manchester venue with Bahia, a luxury escape in nearly 2,000 travel Estepona, will host its festive counsellors, supplier celebrations until January 6. partners and support teams The ‘Diamonds and Champagne from across the globe. Night’ is an indulgent cocktail Speakers included Bear dinner with a twist. As guests sip Grylls, Gary Barlow, Paloma on Perrier Jouet they will have the Faith and Dara Ó Briain. chance to select a key and attempt Chief technology officer Travel Counsellors CEO Steve Byrne addresses the agents in Manchester. to unlock a box containing a Rob Snelson revealed plans diamond valued at €2,000. to streamline the MyTC price and sustainability. and secure bookings. Guests can enjoy one of the customer app; the launch of Business development Steve Byrne, CEO at Travel many foodie events taking place in pre-made itineraries to its manager Karina Fox- Counsellors, said: “We are El Paseo Del Mar, the hotel’s booking platform – Phenix Andrews and sales expert constantly progressing our culinary hub. This will include Itineraries; and a £600,000 Anthony Lannarino tools and support through taking part in private cookery investment into the TC showcased a seven-step increased investment in our classes, a festive high tea under Recommendation Engine. process for homeworkers. technology platform, the Christmas tree or wandering With the first version due to Designed to boost sales and commitments to better through the Christmas market. launch in spring, the referrals, ‘The TC Way’ is: sustainability and bringing company will be able to make contact regularly, gain our talented community of simplify their hotel search commitment, build intimacy, travel business owners and rate hotels based on create options, present together to share their variables such as quality, quotes, overcome objections expertise.”

easyJet eager to resume flights to Tunisia EASYJET IS keen to restart flights to Tunisia WTM to find a way to work together. As 2020 approaches, the after a four-year hiatus in the wake of the According to Travel Bulletin sources, the Kempinski Hotel Bahia is 2015 terror attacks. At the time, multiple discussions between easyJet and Tunisia transformed into a circus-like fun European carriers stopped flying to the have been productive and encouraging. fair, where guests can indulge in a popular north African destination, although Finding an open skies agreement to suit all four-course meal accompanied by security measures at hotels and airports have stakeholders has been a major stumbling live performances before the New been stepped up in the meantime. block for airlines. Factors such as delays Year is toasted with a firework While he was not able to give exact dates caused by Brexit have stalled the ratification display. There is also a kids’ party. for resuming Tunisian flights, easyJet of an EU-Tunisia agreement, despite this Superior rooms start from £150 Holidays chief executive, Garry Wilson told agreement being signed at the end of 2017. per night, including breakfast. Travel Bulletin that the airline had meetings "We would love to fly to Tunisia again," Mr www.Kempinski.com/en/Marbella/ with Tunisian industry leaders at Wilson said. hotel-bahia

Say “cheese” and tickle your taste buds in Menorca

THE BALEARIC Islands have long been recognised for their gastronomy which has evolved over time, taking influences from the varied cultures that have settled there. The low-key island of Menorca is home to products such as Mahón- Menorca cheese, cured meats, hand-made liquors, pastries and wines. The island’s gastronomic identity has been crafted over time by local businesses, small farms and artisans who have supported the local economy and upheld traditions. The island has initiated a range of measures to preserve the destination’s unique ‘gastronomic ecosystem’. For more information, visit www.menorca.es S02 TB 0612 2019 News 1_Layout 1 04/12/2019 14:37 Page 6

6 NEWS BULLETIN DECEMBER 6 2019 | travelbulletin.co.uk

A cause for cheer for ex-Thomas Cook staff Fun in Florida with Funway’s new USA brochure for 2020

US AND Caribbean specialist Funway Holidays is predicting a further boom in business to Florida next year as new attractions tempt families to the destination. “Some of our customers are switching away from more expensive long haul destination FORMER THOMAS cook employees have their experience and successful track record and going back to Florida to suit a been recruited by Major Travel in that Major Travel has been confident enough lower budget.” Malcolm Davies, Peterborough. Major Travel has seen the to open a dedicated office in Peterborough, product destination manager for opportunity to take on highly experienced and extending its product offering to long haul Funway Holidays. “Florida is, of dedicated staff from the Schedule Long Haul travelers while revamping its relationship with course, a main destination for the Thomas Cook division that otherwise would Hays stores and other members of the trade. family market and even with GBP have been lost to other industries. It is for www.signaturelonghaul.com lower against the USA there’s still great deals to be had on hotels, Orlando Villas and the airfares, Booking Bahamas holidays with confidence especially if you travel outside the July and August peak.” “THE GREATEST gift you can Islands has been destroyed one of the islands that was “This year we have seen great give us after the hurricane is by Hurricane Dorian. untouched, and we are growth for Florida with around a to book your client a holiday “We’re still open for actually 150 miles away from 10% increase in bookings to the Bahamas,'' said business, there are 700 the area impacted by the compared to last year and we Douglas Trueblood from islands in the Bahamas and hurricane. We’ve gone on a predict this to continue next year.” Nassau Paradise Island only two of them were perception tour for several The USA product offering in the Promotion Board. impacted by the hurricane. months, talking to the media, new brochure sees the addition of The main message put out Many people ended up we need to change the a refreshed selection of hotels in by the Bahamas at WTM is to cancelling their holidays message – tourism is 80% of New York and Florida. Plus a continue to counter the because they thought all of our GDP, so we need to special focus has been placed on widely publicised the islands were in trouble, rebuild.” Mr Trueblood told ‘USA & Beyond Multi-Center misconception that the and that’s when tourism fell. Travel Bulletin. Holiday’ options. entirety of the Bahamas Nassau Paradise Island is www.bahamas.com www.funway4agents.co.uk

The Australian state of New South Travel 2 rolls out ambassador programme Wales has a Travel 2 ambassador. Travel 2 has pledged to continue training more ‘ambassadors’ in its call centre, after trials brought in positive feedback from agents across the UK. The ambassadors – who are experts in particular destinations or products – are appointed for their specialist knowledge. They are called upon to provide detailed information or give itinerary advice when agents contact Travel 2 for help. They have regular meetings with suppliers and destinations to find out the latest news and promotions, which they then share with their Travel 2 colleagues. Lisa McAuley, managing director B2B tour operations, dnata Travel Europe, explained: “Gold Medal has had its ambassadors in place for a number of years, and we realised it was a brilliant way of making call centres much more efficient. Each ambassador becomes the go-to person for specific advice. If a complicated query comes in, it can be passed on to them quickly. It is a great way of ensuring our agent customers are getting the best information so they can make the appropriate recommendations to their clients.” So far, Travel 2 has appointed ambassadors in a selection of its top products – these include Princess Cruises, NCL, MGM Resorts, Atlantis The Palm, Dubai, Destination New South Wales, Centara and Universal Orlando Resort. www.travel2.com S02 TB 0612 2019 News 1_Layout 1 04/12/2019 14:37 Page 7

DECEMBER 6 2019 | travelbulletin.co.uk

New options for Corsican Places

CORSICAN PLACES has launched its 2020 brochure featuring a wide-ranging collection of holidays with more than 160 accommodation options throughout Corsica. Self-catering and hotel holidays are presented with convenient flying into all four airports on the island.

Picturesque Corsica is accessible thanks to four airports.

New accommodation additions include Villa Bleu Nature – with a countryside setting and close access to beaches. A new walking tour takes in the maquis covered peninsula of Cap Corse. Accommodation collections range from stylish and contemporary to traditional and authentic. For more information, go to Corsica.co.uk

Travel 2 launches Latin America and Caribbean 2019/20 brochure

TOUR OPERATOR Travel 2 has announced the launch of its new Latin America and Caribbean 2019/2020 brochure. Alongside the launch, Travel 2 is giving agents the chance to win a Nespresso Expert Coffee Machine valued at £249. Due to an increase in demand, the operator has extended the range of hotels on offer in the Caribbean and Mexico. The brochure sees 23 new hotels added for the region, with six in Mexico, two in Cuba and an additional five in Dominican Republic including the Impressive Premium Resorts & Spa Punta Cana. Boasting spacious suites and an endless array of dining options, the resort is ideal for groups and families. Other new hotels include Hammock Cove in Antigua and Mexico’s Sunscape Akumal Beach Resort & Spa. With Central and South America touring up 18% this year and demand expected to rise particularly from the UK market, the region sees nine new hotels and 14 new tours added to the portfolio. This includes the nine-day ‘Patagonian Lakes, Glaciers & Wildlife’ tour, taking guests to the popular country of Argentina. Other new tours featured in the brochure include the 16-day ‘Andean Trilogy’ tour, taking guests overland through northern Chile, Bolivia and Peru, a five-day tour of Lençóis Maranhenses National Park in northern Brazil and beach extensions in Brazil’s Fernando de Noronha and Mancora in Peru. For a chance to win a Nespresso Expert Coffee Machine with a Travel 2 incentive, turn to Agent Bulletin page 9. Full details of the incentive and prizes are available on www.travel2.com S02 TB 0612 2019 News 1_Layout 1 04/12/2019 14:38 Page 8

8 NEWS BULLETIN DECEMBER 6 2019 | travelbulletin.co.uk

Tailoring Scotland to otes from your client’s needs TIMBERBUSH TOURS has ORMANTON... offered up a range of 10, 16, 19, 32, 47 and even a 53-seat WELL DONE to Jet2 for winning their case against customers trying coaches for private hire this to make a fake claim. I’m fed up of hearing about people who go winter to cater for the on holiday, then plan how they are going to get loads of money increasing interest on bespoke back. It happens too often and all these claims do is put prices up. I private and themed tours to hope it makes people think twice before making a fake claim. explore Scottish ancestry and One of the best yet saddest things I saw on TV was the genealogy, and film locations. wonderful woman in Australia saving a koala from the fires, although the poor thing died later. For families and groups of Some blazes were made worse by people deliberately lighting more fires. Why would anyone friends not wishing to embark do something like that? The fires have a knock-on effect in regard to people going on holiday. on a scheduled coach tour, Horrendous fires in Australia and California make people nervous about risking a booking. private coach hire offers up a I spent a pleasant night at Thoresby Hall – I was lucky with the weather – and they certainly chance to create a bespoke have something for everyone. I can see the attraction for people of a certain age being able to independent travel itinerary. stroll about safely and try activities such as archery, bowling, rifle shooting or croquet. There is Steve Spalding, chief even have a Victorian rose garden. The original iron gates were restored and used in the executive of Timberbush Tours, filming of Great Expectations. You can visit Sherwood Forest and see the 1,000-year-old oak, commented: ‘We’ve been said to have been Robin Hood’s hideout. The library lounge is interesting with all the old organising Scottish private books, I could let them have some of mine which used to belong to my parents and are really old. There is entertainment as well as a swimming pool, spa and sauna. Finally, well done to Tony, Jodie and the team at Idle Travel for winning Best Travel Agent Award at the Jet2 Conference in Calpe – I believe Peter André might have been there too!

To respond to any of Sandy’s comments email by SANDRA MURRAY in Normanton, Yorkshire [email protected]

Nevada offers a dream downhill dozen for skiers with the #WINTERWOW promotion tours for more than 20 years and can take you to the biggest BOASTING NORTH attractions and prettiest America’s highest scenery anywhere in Scotland. concentration of ski resorts However, the flexibility of a and the largest alpine lake, private coach tour offers you North Lake Tahoe an opportunity to get off the encourages travellers to find beaten track to uncover their unique #WinterWOW locations which could have moment this season, from been the old stomping grounds lakeside to mountaintop. of Scottish ancestors, or even With 12 ski resorts reach hidden beauty spots that promoting learn-to-ski and a scheduled coach tour might board specials, winter film not be able to reach. fests, holiday events and Prices for the Private Hire #ApresAllDay, the region Coach Tours on a day rate offers diversity in activities said Andy Chapman, foodies, artists, families and begin from £27.50 per person, for all interests. president and CEO of the multigenerational travellers. based on a 16-seat luxury “With increased Incline Village Crystal Bay You don’t have to be a skier Mercedes mini coach. snowmaking technology, we Visitors Bureau. “Each year, to love the region – you just More information is available have the power to ‘bring the our winter experience need to have an affinity for at www.timberbush- storm’ to augment what improves, not just for skiers the beauty of this place.” tours.co.uk/private-tours Mother Nature gives us,” and boarders, but for gotahoenorth.com/winter S03 TB 0612 2019 News 2_Layout 1 04/12/2019 11:28 Page 9

DECEMBER 6 2019 | travelbulletin.co.uk AGENT BULLETIN 9

AGENT TRAINING

BARBADOS ELITE Club training programme helps you strengthen your knowledge by becoming a specialist and certified Barbados Elite Club member. Receive a welcome gift for the first module completed and top performing agents will also be eligible for additional benefits including fam trips. Barbados Elite Club members can earn points towards high street vouchers and take training modules. Go to www.travelbulletin.co.uk/travel-gym MORE THAN 130 travel agents attended Exeter Airport’s annual showcase travel trade event on November 21 to learn more about the airport’s exciting 2020 season. The event was held in partnership with MAKE YOURSELF a Florida Keys & Key West expert via an e-learning platform. The training Exeter-based Flybe, which will rebrand as Virgin Connect next year. contains information on the sights, beaches, Representatives from sister company Virgin Atlantic and more than 20 nature parks, accommodation and sales tips. tour operators were present. Score at least 60 points in the test to receive a training certificate and you could win a Florida Keys goody bag. To find out more, go to AGENT INCENTIVES www.travelbulletin.co.uk/travel-gym

● THROUGHOUT DECEMBER, agents can earn £50 per booking thanks to Crystal’s brand new agent incentive across all Crystal experiences. The incentive is valid on all Spring 2020 sailings on ocean, river and yacht departing between April 1 and June 30, 2020. Bookings must be made between now and December 31, and there is no limit to the number of COMPETITIONS! bookings. For more details, go to www.crystalcruises.co.uk

● AGENTS WHO make a booking to a destination from Travel 2’s Latin Win one of two Hotel Chocolat America & Caribbean 2019/20 brochure between now and December 16 hampers with Back-Roads Touring will be entered into a prize draw to win a Nespresso Expert Coffee Machine, valued at £249. A qualifying booking is a holiday to any destination from the Latin America & Caribbean brochure made via Travel 2 with return flights and a minimum of three-nights’ ground A £150 restaurant voucher could be yours from Macerich Shopping arrangements. A minimum of £100 deposit per person must be paid to Centers & Fashion Outlets be entered. For more information, go to www.travel2.com

● GOLD MEDAL is giving agents who book flights and accommodation in Western Australia the chance to win one of five goody bags, which will Gift pack up for grabs with include Margaret River fine wine and chocolate. The top seller of Tourism Vancouver Western Australia packages will also win a new Samsung Galaxy Note phone. Alongside the prizes on offer, Gold Medal is also offering agents the chance to earn double Farebank Rewards on these bookings. All Farebank Rewards are redeemable against a range of high street shops, Luxury Fortnum and Mason or can be put towards their very own Gold Medal holiday. To be entered hamper could be yours with into the prize draw, agents simply need to make a booking with Gold Hahn Air Medal including flights and accommodation in Western Australia between now and December 15, and email booking references to FOR ALL COMPETITIONS VISIT [email protected] to claim double their Farebank Rewards. travelbulletin.co.uk/competitions S03 TB 0612 2019 News 2_Layout 1 04/12/2019 11:28 Page 10

10 BULLETIN BRIEFING DECEMBER 6 2019 | travelbulletin.co.uk Industry insight by...

John Escott, general manager, Elite Travel Group, reflects on what he describes as an “interesting year ... of mixed business with no real patterns”.

INDEPENDENT AGENTS really, but will the lessons travel professionals to book holidays. More than a have continued to diversify from the collapse of Thomas holidays. More than a third quarter (28%) of 18-34 year in 2019 and thrive, using Cook be acted upon? Only of 18-24 year olds booked olds have taken a cruise, up their strengths, experience time will tell. using the services of a travel 6% on last year. and a high level of personal Politically, heated debates professional (34% vs 31% in This confirms the service. At Elite Travel Group have not helped consumer 2018). This age group are underlying strength of the we have seen continued confidence. The fact that most likely to book with a travel industry and it is great growth in sales for Brexit has not been resolved travel professional because to see more 18-24 year olds tailormade, luxury, cruise, remains an issue. This is a they believe they have a seeking help from agents. touring and adventure concern as it may hit peak better holiday when they This heralds a great holidays, as members focus sales due to uncertainty. book through them (20% vs opportunity for the future of on these markets. Next week we have a general 14% average). the independent agent, We have seen the collapse election and it will be UK holidaymakers are which must be acted upon. of and Thomas interesting to see if the demanding higher-end It is important that we do Cook, both events raising outcome has an effect. experiences at affordable embrace change in an ever questions and concerns over Luckily, many consumers prices. Whether it’s the type changing world. We have to protections in place. seem to ignore political of trip they book, where they adapt to what is relevant to I recently attended the uncertainty as they see their stay, how they travel or what our customers. We need to ABTA Regional meeting in holiday as an essential. Long they do when they’re away – embrace technology and not Birmingham; I wish more may that continue. they want these facets see it as a threat. Social ABTA members would media if used correctly can attend these events. There ensure you are in contact were important points of with current customers and discussion, especially about “Luckily, consumers ignore attracting new ones. During protection, and the members 2020, we will work closely there were passionate about political uncertainty as they with the Elite Travel Group that issue. One hot topic was members to support their centred around the collapse see holidays as essential.” digital strategies. I know of Thomas Cook and the fact some members are using it that the CAA repatriated effectively already and everyone, even those One positive this year was without breaking the bank. seeing results. Any business without ATOL protection. the report from ABTA which Travellers are branching needs a steady flow of new None of us want to see showed that more Brits are out and going further afield. customers to survive. customers stranded but why heading off on holiday; good This is supported by 2020 will offer should those without news for us all. Nearly nine affordable flights and more opportunities for us all. protection be brought home in 10 Brits (88%) took a fuel-efficient aircraft putting There may be bumps along free of charge? Things have holiday this year, the highest long-haul trips within reach the way but by working got to change. Were the figure since 2011. of more UK travellers. together, we will optimise lessons from the collapse of Millennials and Generation Younger travellers the chances of going from Monarch acted upon? Not Z are increasingly turning to continue to embrace cruise strength to strength. S03 TB 0612 2019 News 2_Layout 1 04/12/2019 11:28 Page 11

DECEMBER 6 2019 | travelbulletin.co.uk PUZZLE BULLETIN 11

Win a £50 M&S voucher in the Su Doku prize puzzle A

Fill in all the squares in the grid so that each row, column and each of the 3 x 3 squares contains the digits 1-9. Once you have completed the puzzle, simply identify the numbers that relate to the letters, A, B, C and D then e-mail B the solution, with your name, company name, and full postal address plus phone and ABTA number if applicable to: [email protected] C Closing date for entries is Thursday, December 12th. Solution and new puzzle will appear next week. SUDOKU The winner for November 22nd is Linda Green, Barnet Green Travel Lounge in Barnet Green. D November 22nd Solution: A=4 B=9 C=1 D=8

WHERE AM I? This geothermal feature is a popular spot for visitors to this national park, which was the first to be established in the world. The pool was originally named for its delicate blue colour created by the bacteria which thrived in its searing heat but in recent years it has taken on the nickname of ‘Fading Glory’ due to inconsiderate visitors throwing in other materials that have caused a red and yellow ring to form around the centre.

Fill in the crossword to reveal the mystery location highlighted by the green squares. Across Down 1. European airline celebrating 100 years (3) 1. Daniel Craig is investigating whodunit in 3. One of the Costas (7) this new movie release (6,3) 5. European language (7) 2. Flag carrier of Lebanon (3) 8. 5 Across is spoken on this island (4) 3. Major car hire company (4) 10. Reigning Prince of Monaco (6) 4. Tour operator based in Burton-on-Trent 12. Capital of Canada (6) ___ Travel (7) 13. Azerbaijan city on the Caspian Sea (4) 6. Flows through Egypt (4) 15. Operator specialising in active holidays (7) 7. Vilnius is the capital (9) 17. Landlocked European country (7) 9. Operator with resorts in Bognor, Minehead 18. Country, initially (3) and Skegness (7) 11. Hotel room suitable for a sibling perhaps? (4) 14. Currency of Turkey (4)

16. Southampton airport code (3)

CROSSWORD

Mystery Word: KUWAI Where am I? - Morning Glory Pool, Yellowstone National Park, Wyoming, US. Wyoming, Park, National Yellowstone Pool, Glory Morning - I? am Where KUWAI Word: Mystery

Down: 1. KNIVES OUT, 2. MEA, 3. AVIS, 4. RIVIERA, 6. NILE, 7. LITHUANIA, 9. BUTLINS, 11. TWIN, 14. LIRA, 16. SOU. SOU. 16. LIRA, 14. TWIN, 11. BUTLINS, 9. LITHUANIA, 7. NILE, 6. RIVIERA, 4. AVIS, 3. MEA, 2. OUT, KNIVES 1. Down: Across: 1. KLM, 3. ALMERIA, 5. ITALIAN, 8. ELBA, 10. ALBERT, 12. OTTAWA, 13. BAKU, 15. NEILSON, 17. AUSTRIA, 18. USA. USA. 18. AUSTRIA, 17. NEILSON, 15. BAKU, 13. OTTAWA, 12. ALBERT, 10. ELBA, 8. ITALIAN, 5. ALMERIA, 3. KLM, 1. Across: S03 TB 0612 2019 News 2_Layout 1 04/12/2019 11:28 Page 12

VISIT GIBRALTAR – 2019 ENDS ON A HIGH! * 'Gibraltar 2020' launched! * Six hundred agents qualify on Gibraltartraining.com! * 30 agents win Love2Shop vouchers! * Star Awards 'Culture and Heritage destination' nomination for Gibraltar! * Roll on, 2020! S03 TB 0612 2019 News 2_Layout 1 04/12/2019 11:29 Page 13 S03 TB 0612 2019 News 2_Layout 1 04/12/2019 11:29 Page 14

14 NEWS BULLETIN DECEMBER 6 2019 | travelbulletin.co.uk

Palladium goes all in for Sicily and Menorca New agent tech PALLADIUM HOTEL Group The spa in the from Carnival is set to launch the three soon-to-open all-inclusive hotels next Sicilian property. CARNIVAL CRUISE Line is boosting summer. Grand Palladium its online capabilities for agents on Sicilia Resort & Spa and the GoCCL.co.uk site’s booking Grand Palladium Garden engine, allowing agents to price, Beach Resort & Spa are sell and manage groups online. located on the Italian island To qualify for group space, trade of Sicily, and Palladium partners will need to have a Hotel Menorca is situated minimum of eight staterooms on the Balearic Island (in category 4B or higher). For of Menorca. groups of 16 or more, Carnival The Sicily properties will Cruise Line’s group specialists will be unique as they will be the help prepare everything, including only all-inclusive properties parties, meetings, dining and on the island, Sergio excursions. If the group has at least Zertuche, the group’s chief Sol, BLESS Hotel Ibiza and particularly through its 50 guests, Carnival Cruise Line can sales and marketing officer BLESS Hotel Madrid, all of Palladium Connect agent customise group shore excursions. told Travel Bulletin. Families which launched across 2019. portal with the rewards Carnival Fun Points will allow will be the main target For more on the Madrid programme for bookings. agents to combine group rates market for the Sicily hotels, hotel, turn to page 17. He said there are also with the amenities they need to as well as couples. Mr Zertuche told Travel plans for a fam trip to Ibiza tailor a programme, or take The announcement Bulletin that the company in May 2020 and he looks advantage of a lower rate. follows the opening of plans to continue working forward to welcoming more www.goccl.co.uk/Training/Groups Palladium Hotel Costa del closely with agents, agents in the new year. S04 TB 0612 2019 Tunisia & Short Breaks Pg16_Layout 1 04/12/2019 14:47 Page 15

TUNISIA

Desert dust: Getaway to the TUNISIA GOES GREEN Sahara with Anantara Tourism and sustainability charter launched for holiday resort Tozeur Resort Hammamet, a long-time favourite with British travellers SITUATED IN the south west of THE BRITISH Embassy in on November 26, the charter Municipal Council and central Tunisia in the Sahara Desert, Tunisia has launched a has been developed in government by March 2020. Anantara Tozeur Resort opens UK/Tunisia Sustainable partnership with the Ministry Additionally, the charter will in January. Tourism Charter in of Tourism, Abta, Tui, Anged support the local economy Mirroring the surrounding Hammamet – one of the most and the Federation of with more opportunities for landscape, the resort design is a popular resorts for British Tunisian Hoteliers. artisans to sell goods to contemporary interpretation of visitors. The charter aims to guests as well as Tozeur’s 3000 BC period The charter involves a discontinue disposable strengthened promotion of medina architecture. series of initiatives that helps plastic cups and cutlery food in hotel restaurants The 50 desert view rooms and champion the environment to in hotels by March 2020 by March 2020. 43 one, two- and three-bedroom reduce the tonnes of plastic and end the use of According to WWF, nearly villas are set in clusters around that gets dumped into the plastic drinking straws 600,000 tonnes of plastic is landscaped courtyards and the Mediterranean each year. by December 2019. dumped into the interiors interweave Berber patterns It comes in response to the It plans more responsible Mediterranean Sea every and North African furnishings. increasing priority that disposal and recycling of year costing the Tunisian Every detail, from marble floor British and other foreign waste with tour operators economy $20million due to patterns, inlaid timber screens and tourists are placing on the encouraging hotels to attain a the impact on tourism, fishing traditional fret-cut lighting to environment when making Global Sustainable Tourism and navigation. Goals set by artwork and handicrafts highlight their holiday choices. certificate by December the Charter are intended to Tunisia’s rich heritage. Signed in Hammamet, 2020 and the production of a help address this issue. Making the most of its location northeast Tunisia, work plan for the Hammamet The UK Ambassador to in the world’s largest desert, Tunisia, Louise de Sousa, Anantara Tozeur Resort can arrange said: “This will not only trips to remote canyons such as appeal to British tourists but Mides Canyon, to the Chott el also provide economic Djerid salt pan and top oases with benefits for Tunisian thousands of date palms. They can businesses. The reduction also arrange activities including of plastic waste is a crucial dune bashing and camel riding and element of the UK shopping trips to Tozeur’s sleepy government’s work to 14th Century medina characterised protect the world’s oceans by the traditional geometric brick and ensure we leave a designs of the Tozeur architecture. cleaner planet to the For more information visit next generation.” www.anantara.com/en/tozeur. S04 TB 0612 2019 Tunisia & Short Breaks Pg16_Layout 1 04/12/2019 14:47 Page 16

SHORT BREAKS

The central market square is a great drawcard for visitors to Wroclaw. POLAND’S RISING STAR

WROCLAW IS a city in Poland which is The gnomes represent Wroclaw’s not only crying out for more promotion, post-Cold War freedom. it deserves more promotion across the travel trade for customers who are seeking a new experience for a European short break. When I told friends I was going to Wroclaw, the first question I was usually asked was “Where?” and when I said it was in Poland, I was then asked “Do you mean Warsaw?”. No, I definitely meant Wroclaw, a cracking little city in the south of Poland with plenty of great potential to be the next big city break destination and history. The architecture of the old With affordable prices, a great range of for UK visitors. town, which was buzzing with a high quality restaurants for all budgets The direct flight time of around two fantastically lively Christmas market on and a city centre that is easy to walk hours from a decent selection of UK my visit, contrasts with the remnants of around, it’s easy to see how a night out airports is an easy selling point, and, the communist era, many of which have might appeal. upon arrival, visitors are greeted with a now been revamped or repurposed for Wroclaw was the destination for this modern, efficient airport and a swift modern, post-Cold War Poland. year’s AITO Overseas Conference, commute into town – just 30 minutes by There is no escaping the history and where one of the strong themes was road or rail. But it’s not just about sheer a visit to the Centrum Historii Zajezdnia sustainability. A popular strategy for convenience. There are plenty of good is essential for anyone keen to tourism boards across the world for reasons to suggest Wroclaw to clients understand Wroclaw today, taking preventing overtourism is to urge who are seeking a short haul city break. visitors on a journey from Polish visitors to go beyond the more obvious For a compact city, there is plenty to independence in 1918, through the destinations and check out lesser-known do and see for visitors seeking culture horrors of Nazi occupation and the cities and regions. Poland is no brutality of the communist regime, exception and the tourist board is keen before the Berlin Wall came down in to encourage people to see more than Wroclaw is a compact 1989 and Poland was reborn. just Warsaw or Krakow. As well as the city with plenty to see Other cultural attractions include the myriad charms of Wroclaw, from and do for lovers of Royal Palace, the Centennial Hall, and architecture to great food and drink at history, culture or just the Japanese-inspired Szczytnicki Park. a good price, the city has quality And if we’re going to be honest, one accommodation options in easy walking a good night out. of the major attractions of Wroclaw is distance of the main attractions – or just the excellent bar and restaurant scene. a tram ride away. S05 TB 0612 2019 Short Breaks_Layout 1 04/12/2019 15:09 Page 17

DECEMBER 6 2019 | travelbulletin.co.uk SHORT BREAKS 17

Snow much fun in FESTIVE SPIRIT Lapland with Civitatis All wrapped up: Gothenburg has Sweden’s biggest Xmas market CITY TOUR specialists Civitatis is offering a unique trip to see the largest snow castle in the world. The magical structure that’s rebuilt each January by local designers and artists, stretches across five acres of snowy wonderland.

During the trip, kids – both big and little – can explore the labyrinthine rooms that are uniquely designed. THERE’S A whole lot to carousels, watch the dazzling Park, Sweden's first marine They can also discover the art gallery, discover in Gothenburg and ice ballet, see a magical light national park. There’s a filled with elaborate ice sculptures, even more to explore show, go on an exciting mixture of coastal scenery, and the chapel where people flock outside the city especially treasure hunt in the Medieval with beaches and meadows, from all over the world to get married. during Christmas, says the Village and leave their wish heaths and woodlands, and At the end of the visit, a delicious West Sweden Tourist Board. list with Santa himself. a windswept outer lunch of traditional Lapland dishes is One of the surest signs Liseberg opens November archipelago. Gianni Versace served in the castle’s ice restaurant, that Christmas is getting 22-24 and 28-30, and was one of the most famous complete with tables and chairs close is when Scandinavia’s December 1, 4-8, 10-23 and fashion designers in the entirely made of ice. biggest amusement park, 26-30. Also, there are plenty world in the 1980s and 90s Kemi castle, Finland, opens in Liseberg is transformed into of places in West Sweden and between November 30 January 2020 and is currently a twinkling wonderland. In that are perfect for island- and April 12, Borås Textile available to book with Civitatis. the glow of millions of hopping, even in winter. The Museum, will be hosting a The Kemi Snow Castle Day Trip Christmas lights visitors can Koster Islands, 45 minutes Versace Retrospective, costs from £111 per person for go on the hunt for the from Strömstad, are a good which will include over 70 adults, £76 per person for children perfect gift among the stalls example. They are home to selected men’s and aged between four and 14 years old in the Christmas Market, extensive nature reserves, women’s outfits from and children under four years old are warm up on the winter such as Kosterhavet National Versace’s glory days. free.

Madrid BLESSed by hotel opening in Salamanca LOCATED IN the fashionable Salamanca district, BLESS, a new hotel by the Palladium Group, offers guests easy access to high- end shopping, cafes, bars and restaurants, as well as cultural attractions in the Spanish capital. The Prado museum is a half- hour stroll away and the metro stations of Velázquez and Núñez de Balboa are close to hand. The hotel is just a half-hour drive from the airport, which is ideal for those who want to make the most of their short break. For clients who prefer to hang out at the hotel, the dining and drinking options include Etxeko, run by Michelin-star chef Martín Berasategui, who adds his own twist to traditional Basque cuisine, and Feten Club, where bowling is on offer, as well as cocktails in a speakeasy atmosphere – and guests can try their hand at pole-dancing if they’re feeling game. To find out more about the hotel, go to www.blesscollectionhotels.com S05 TB 0612 2019 Short Breaks_Layout 1 04/12/2019 15:09 Page 18

18 SHORT BREAKS DECEMBER 6 2019 | travelbulletin.co.uk

Hiking hotspots in Mallorcan sun and festive fun in one! Greece with Aristi Mountain Resort & Villas

SITUATED IN Zagori, Epirus in north- western Greece, Aristi Mountain Resort & Villas is home to luxurious accommodation set within a wild and rugged landscape. Hardly on the tourist radar and untouched by even the most experienced trekkers, Aristi Mountain Resort plays host to an abundance of beautiful hiking routes, perfect for an active getaway. The plunging Gorge of Vikos and the enchanting Towers of Astraka are punctuated by the crystal clear waters of the Voidomatis River, creating an idyllic backdrop for a variety of scenic walks.

PALMA’S FESTIVE season is underway with The markets will also embrace the yuletide the city coming alive with a diverse range of theme with handicrafts, tree decorations and cultural and gastronomic events, making it an Christmas gifts. ideal time for a short break from the UK. Open daily from 10:00 until 21:00, most of The imposing rock towers of From December 14 to March 21, Palma will the stalls are found around Plaça Major and Astraka and the mythical Drakolimni host the Mallorca live nights, a series of concerts Plaça d'Espanya, with others in Via Roma and Lake are unique hiking destinations that includes popular Spanish groups like Fuel along the Rambla. There are also 'Betlems' where one can admire old arched Fandango, Viva Suecia, Second, among others. (Nativity scenes) all around the town centre, stone bridges, cobbled streets, For more information on the live nights visit the main one located in front of Palma's town picturesque village squares, gorges www.mallorcalivefestival.com/en/mallorca- hall at Plaça Cort. and alpine altitude lakes. live-nights/ Fiestas de Sant Sebastia takes places from The team at Aristi Mountain Resort For Christmas markets, live street January 18 to 19, traditionally held in has created a bespoke directory for performances, nativity trails and more, Festes celebration of the city's patron 2020 to help guests uncover the trails Nadal, Palma's annual Christmas season, Sant Sebastia. The fiestas see locals and of their choice. Nightly rates in a launched on November 28 with a spectacular visitors alike shake off the winter blues for double superior room on a bed-and- illumination switch-on at Casal Solleric. A six- three days of outdoor barbecues, fireworks, breakfast basis start from £115 based week, city-wide programme of cultural and live music and parades. on two people sharing. Agents are gastronomic festivities is now underway to For more information, visit eligible for commission on bookings. bring Palma's streets alive with festive beats. www.visitpalma.com/en Visit www.aristi.eu/en.

easyJet sets off to the home of Santa in Rovaniemi EASYJET HAS started a new direct flight route from Manchester to Rovaniemi. The route started on November 22 and will operate twice a week. Managing director of Visit Rovaniemi, said: “Opening this route is a concrete step forward with the British market, which has been having little challenges this past autumn, since we got these sad bankruptcy news from Thomas Cook. “This route will bring more accessibility to Rovaniemi in the hottest time of the year in travel. The British market is still one of our most essential foundations what it comes to winter seasons and not only for Rovaniemi, but to all Lapland.” easyJet already operates directly from London Gatwick to Rovaniemi two times a week, so in total, easyJet will fly now four times a week between England and Rovaniemi. Rovaniemi is the Official Hometown of Santa Claus in Lapland, Finland. Santa Claus receives visitors 365 days a year in Santa Claus Village situated on the Arctic Circle in Rovaniemi. S05 TB 0612 2019 Short Breaks_Layout 1 04/12/2019 15:09 Page 19

DECEMBER 6 2019 | travelbulletin.co.uk

Dine with the Danes in Copenhagen

COPENHAGEN IS the perfect short break destination as the main attractions are close together. Visit Denmark invites travellers to experience the city’s vibrant neighbourhoods on a bike, as the locals do, or hop on the new City Circle Line metro that will take you across the city in just a few minutes. The city centre has famous attractions such as the iconic Tivoli Gardens and the colourful harbour Nyhavn but in the surrounding neighbourhoods, visitors will get a feel of how the Copenhageners live. The chic area of Frederiksberg is centred around the royal Frederiksberg Garden. The garden is home of the gourmet restaurant Mielcke & Hurtigkarl, which serves up a feast for the senses with creative dishes in the garden-inspired restaurant. Head along to Nørrebro where you can taste your way around the world. From the authentic Mexican taqueria La Neta, to classic Danish porridge at Grød, to the area’s annual Shawarma championship which is a much-loved tradition. And don’t miss out on a browse through the small, independent shops and ateliers in the street of Jægersborggade. Finish with a visit to cosy Østerbro, where you can have a workout with a view at the outdoor gym Konditaget Lüders on top of a multi-storey carpark and afterwards treat yourself to world-class Danish pastry at Juno the Bakery opened by former noma chef Emil Glaser. There are regular flights to Copenhagen from London Stansted with either Ryanair or SAS and from London Heathrow with British Airways or SAS to Copenhagen.

Russian winter adventure in Murmansk REGENT HOLIDAYS have launched a four-night Winter Adventure in Murmansk. Based in the small port city of Murmansk, north of the Arctic Circle, the remoteness of the Kola Peninsula makes it one of the best places for hunting the Northern Lights away from the crowds. Over the course of five days there’ll be the chance to board the Lenin – the world's first nuclear ice-breaker; lounge in an icy hand-carved Snow Village in Kirovsk; learn about the region’s naval and aviation history at the Naval Museum of the Northern Fleet; and admire abandoned Soviet buildings in a former mining town. There will also be close encounters with the nomadic Sami people before taking a husky sled ride through the icy plains. The five-day tour departs on March 13 and is priced from £1,595 per person. This is based on one or two people sharing on an all-inclusive basis, including all accommodation, entrance fees and excursions as specified, transfers and return flights from London to Murmansk via Moscow. For more information, visit regent-holidays.co.uk. S05 TB 0612 2019 Short Breaks_Layout 1 04/12/2019 15:09 Page 20

20 SHORT BREAKS DECEMBER 6 2019 | travelbulletin.co.uk

Celebrate Beethoven’s anniversary in Bonn Mulled wine and minced pies on Mont Blanc

STARTING FROM tomorrow, Courmayeur Mont Blanc, the ski resort on the Italian side of Mont Blanc, will be offering unique festive events for visitors. Guests will enjoy a carnival, traditional Pan Ner party, wood carving and much more. From December 7, the events also include visits from the resort's 'Rhémy de Noel' – the Italian Father Christmas – appearances from the traditional folk group of Courmayeur Les Badochys, the 'Foire de la Pâquerette’, a traditional craftmanship Fair and the 'Pan Ner' party, during which the consortium overs in La Saxe and Dolonne open

AS 2020 marks the 250th birthday of musical collection in the world. pioneer Ludwig van Beethoven, those looking When not exploring the city, guests can to experience his life, work and impact on enjoy the hotel. classical music first-hand, can book a package Ideally situated between the Rheinaue and with international hotel chain Maritim. the Museum Mile, the hotel is located in the This includes two overnight stays at the heart of the city’s financial centre. their doors to visitors Martim Hotel Bonn, Beethoven’s birthplace, Guests can unwind in one of it’s 410 rooms Courmayeur Mont Blanc is full of and Maritim’s signature breakfast buffet. and 41 suites; facilities include a swimming history and charm and surrounded To help guests make the most of their stay, pool with jet stream and sauna. Perfect for by spectacular scenery. The centre a Bonn Regio WelcomeCard is included, pampering, the hotel’s Wellness, Beauty & of the village offers shopping, world- which provides complimentary public Nails spa offers bespoke treatments. class restaurants and bars, a transport, along with free entry to more than The Pianorbar is famed for its cocktails and fantastic choice of accommodation 20 museums around the city. rare whiskies. for all budgets and an après-ski A gourmet three course dinner, a Prices begin at approx £150 (€175) per scene. The resort also has snow Beethoven wine gift and a welcome cocktail person in a double room. The package runs sports facilities, as well as non-ski are also included. from December 17 to April 26. related activities available. Bonn is also home to the Beethoven-Haus For more information, Visit www.courmayeurmontblanc.i Museum, which holds the largest Beethoven visit www.maritim.com/en/home t/en

The best of the West with Rabbie’s LEADING SMALL group tours company Rabbie’s is offering short break options for a UK getaway this month. A three-day Stonehenge, Glastonbury, Bath and South west coast tour in December will take passengers on a journey of the best in the west from ancient stone circles, to dramatic coastlines and moorland wilderness. Passengers can experience the historic monuments of Stonehenge and the 360 views from Glastonbury Tor, as well as immerse themselves in the ancient cities of Bath and Exeter. Both come alive in December with their famous Christmas markets, bursting with talented crafts makers and festive cheer. Prices start from £139 per person. S05 TB 0612 2019 Short Breaks_Layout 1 04/12/2019 15:09 Page 21

DECEMBER 6 2019 | travelbulletin.co.uk SHORT BREAKS 21

Trips of a lifetime with Prestige Glorious gardens in Ghent

AGENTS CAN book a Bulbfields short break tour for 2020 with Shearings Holidays. It combines a visit to Keukenhof Gardens with the Floralies flower event, held in Ghent every four years. The Floralies exhibition boasts a large indoor garden and 1.5km of pathways to enjoy, showcasing more than 500,000 flowers and plants. The famous Keukenhof Gardens are also visited on this tour. Seven million bulbs are planned to create an amazing display of tulips and daffodils, amongst others. Visitors from all over the world come here to PRESTIGE HOLIDAYS has expanded its authentic pasta-making class, balsamic walk the maze of paths discovering escorted tour offering for 2020 with short vinegar tasting at a local acetaia, and a tour of the displays. breaks and longer journeys, many of which Luciano Pavarotti’s private home – now a offer “insider” experiences. museum in Modena. This departs on April 26 Packages start from £1,149 per person for and costs £1,449 per person. the five-night cultural break in Northern A trip to Naples and its surrounds Ireland with a trip to Giant’s Causeway, a departs March 30 and costs £1,549 per person. political mural excursion, a private tour of the There’s also the opportunity to explore Titanic Museum plus a visit to Bushmills, the the highlights of Turkey’s ancient This five-day short break tour is world’s oldest licensed whiskey distillery. capital Istanbul, departing May 11 and costing price from £434 per person and Departing May 25 and September 22, the £1,599 per person. includes four nights half-board package includes return flights from a choice Grecophiles will enjoy a nine-day Island accommodation, a full day at both of regional airports, four nights’ bed-and- Hopping the Cyclades tour, which departs on Keukenhof Gardens and Floralies, a breakfast accommodation at the Europa May 16, costing £1,999 per person. free day in Antwerp and all Hotel, two lunches and one evening meal plus A chance to Discover Slovenia on an coach travel. all excursions, transport and services of a eight-day tour departs on May 11 and costs Departs from various pick-up Prestige Holidays Tour Manager. £1,799 per person. points around the UK on May 3. Their four-night tour of the “off the beaten For more information, For more information, track” capital Emilia-Romagna features an visit www.toursprestigeholidays.co.uk. visit www.shearingsagent.com

Epic adventure to Frozen at Walt Disney World TO CELEBRATE the UK release of Frozen 2, Funway Holidays has put together special short break holidays to Orlando. The new packages offer the chance to experience the Frozen-Ever-After attraction in Epcot at Walt Disney World, featuring Anna, Elsa, Olaf and other characters from the film. Funway Holidays offers three nights in Orlando staying at Doubletree at Hilton Orlando. Prices from £950 per person, including return UK (London Gatwick) flights with American Airlines (eight hours flying time). Travel based on two adults sharing, departing February 7. Also, tickets are on sale for the new Cirque du Soleil show coming to Disney Springs. The yet-to-be-named production will be a collaboration between Cirque du Soleil, Walt Disney Animation Studios and Walt Disney Imagineering. Previews will open March 20, 2020, with the official premiere on April 17, 2020. Funway Holidays offers three nights in Orlando staying at Doubletree by Hilton Orlando. Prices start from £1,250 per person including return UK (London Gatwick) flights with American Airlines. Travel based on two adults sharing, departing April 16, 2020. For more information, visit www.funway4agents.co.uk S05 TB 0612 2019 Short Breaks_Layout 1 04/12/2019 15:09 Page 22

22 SHORT BREAKS DECEMBER 6 2019 | travelbulletin.co.uk

Bank Holiday mini cruises to Europe CRUISE & MARITIME Voyages is offering short breaks calling in two cities for the price of one in 2020. Columbus sails from London Tilbury on a three-night mini cruise to Amsterdam and Antwerp May 5 and August 28, for the Bank Holiday weekend, with fares available from £229 per person. CMV’s Spring Break to Amsterdam and Antwerp sails from London Tilbury May 5 for three nights returning. This mini cruise will take passengers to two of Europe’s most EMBARK ON a Northern Lights tour spanning Norway, Finland and Sweden, beginning in the Arctic capital delightful cities for the price of a mini - the Norwegian city of Tromsø - to explore by day and take to the water for an Aurora-hunting catamaran break in one city. In Amsterdam, cruise by night. The cost is from £1,495 per person (two sharing), including transfers, four nights’ bed-and- passengers can take a canal boat ride or breakfast, one dinner, guided activities listed and cold weather clothing. Flights are extra. Departing on visit the world-famous museums and art December 14 to March 31. For more information, visit www.theaurorazone.com galleries. Alternative tours are available. Columbus sails again from London A rail-ly good Christmas treat with Ffestiniog Travel Tilbury Friday August 28, also for the Bank Holiday weekend on a three-night SPECIALIST TOUR operator Ffestiniog France: Lille, Dunkirk, Arras & Amiens. This mini cruise to Amsterdam and Antwerp. Travel is offering a selection of short breaks is a five-day trip that Fares are available from £339 per person. and escorted tours by rail (from three to 14- encompasses Christmas Markets in four The fares quoted are based on two night stays) to get you ready for Christmas. towns, also available as a tailor-made people sharing a twin inner cabin and Their Christmas Enchantment in itinerary from December 8 to 24, costing include full-board cuisine, afternoon Edinburgh trip is available as a tailor-made from £740 per person (two sharing), teas and late-night snacks, Captain’s itinerary from November 16 until January 4. including standard class rail travel from/to Cocktail Party, complimentary tea and This four-day holiday costs from £375 per the UK, InterRail pass for unlimited travel in coffee 6am to midnight, big show person based on two sharing, including France over four days, four nights’ hotel entertainment, cabarets and classical excursions and three nights’ bed-and- bed-and-breakfast (three nights in Lille, one interludes. breakfast in the Old Town area of in Amiens), a 2CV tour of Lille and an For more information, visit Edinburgh. entrance ticket for Belfry Saint Eloi. www.cruiseandmaritime.com. They also offer Joyeux Noël in Northern www.ffestiniogtravel.com

Where would you recommend taking a short break?

Jeanette Ratcliffe Matt Gill Ashweenee Beerjeraz Publisher Senior Account Manager Events Assistant [email protected] [email protected] [email protected] Lisbon! Has to be Paris on the Eurostar. Lisbon, Portugal.

Georgia Lewis Tim Podger Alice Tully Managing Editor - News Account Manager - Far East Events Assistant [email protected] [email protected] [email protected] Lisbon – it's warm in January! Edinburgh, lovely city & great golf courses. Dubrovnik, Croatia.

Mariam Ahmad Bill Coad Staff Writer - News Account Manager EVENTS [email protected] [email protected] [email protected] Amsterdam, of course. Barcelona.

Vidwan Reddy Sarah Terry Online Editorial Assistant Account Manager PRODUCTION [email protected] [email protected] [email protected] Goa, India. Iceland in the winter, it’s out of this world!

Simon Eddolls Hannah Carter Sales Director Events Coordinator CIRCULATION [email protected] [email protected] [email protected] Budapest. Prague in the winter or spring. S05 TB 0612 2019 Short Breaks_Layout 1 04/12/2019 15:10 Page 23 S05 TB 0612 2019 Short Breaks_Layout 1 04/12/2019 15:10 Page 24