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FCC Group 2020 Sustainability Report

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FCC Group 2020 Sustainability Report FCC Group 2020 Sustainability Report FCC Group non-financial information report, in compliance with Law 11/2018 on non-financial information and diversity PROTECTING BIODIVERSITY........................................................................................................................ 80 8. Committed to the FCC Group Human Resources team ............................................................................................ 82 THE DNA OF THE HUMAN RESOURCES TEAM IN THE FCC GROUP ....................................................... 82 THE PEOPLE IN THE CENTRE: YOU_ .......................................................................................................... 83 HUMAN CAPITAL PROFILE ............................................................................................................................ 83 8.3.1 Diversity in the workforce ............................................................................................................................. 83 8.3.2 Organisational structure ............................................................................................................................... 85 8.3.3 Appreciation of job positions ........................................................................................................................ 85 8.3.4 Recruitment and dismissals ......................................................................................................................... 85 COMMITMENT TO TALENT ............................................................................................................................ 88 8.4.1 Responsible leadership ............................................................................................................................... 88 8.4.2 Managing by skills ....................................................................................................................................... 88 8.4.3 Join FCC ...................................................................................................................................................... 88 8.4.4 New ways of learning ................................................................................................................................... 89 DIVERSITY AND EQUALITY ........................................................................................................................... 91 8.5.1 Experiencing diversity first-hand .................................................................................................................. 91 8.5.2 Gender equality ........................................................................................................................................... 91 8.5.3 Non-discrimination and the prevention of harassment ................................................................................. 92 8.5.4 Inclusion and non-discrimination.................................................................................................................. 92 SALARY SYSTEM ........................................................................................................................................... 94 WORK ORGANISATION ................................................................................................................................. 96 SOCIAL RELATIONSHIPS .............................................................................................................................. 97 SAFETY HEALTH AND WELL-BEING ............................................................................................................ 98 8.9.1 Strategy and Culture .................................................................................................................................... 98 8.9.2 Developments in the main indexes .............................................................................................................. 98 8.9.3 Healthy Living Project ................................................................................................................................ 100 8.9.4 Participation and influence ......................................................................................................................... 100 COVID-19 ...................................................................................................................................................... 101 9. FCC and its commitment to society ........................................................................................................................ 102 Social initiatives with employees in the FCC Group ....................................................................................... 102 FCC Group social initiatives within the community......................................................................................... 104 9.2.1 The FCC Group's socio-economic contribution to sustainable development ............................................. 108 10. FCC's commitment to its clients and suppliers ....................................................................................................... 110 FCC's commitment to its clients ..................................................................................................................... 110 FCC's commitment to its suppliers ................................................................................................................. 113 11. The FCC Group: innovation for sustainable development ...................................................................................... 115 Annexes .......................................................................................................................................................................... 119 ANNEX I: ABOUT THIS REPORT .............................................................................................................................. 119 ANNEX II: TABLES RELATING TO SOCIAL AND PERSONNEL AFFAIRS............................................................... 122 ANNEX III TABLES RELATING TO ENVIRONMENTAL ISSUES .............................................................................. 130 ANNEX IV: TAX INFORMATION ................................................................................................................................ 135 ANNEX V: GRI CONTENT TABLE ............................................................................................................................. 137 ANNEX VI: TABLE OF INDICATORS LAW 11/2018 .................................................................................................. 144 3 1. Letter from the CEO FCC's future commenced 120 years ago. As CEO, it is an honour to provide you with the consolidated Sustainability Report of the FCC Group as an international reference company in Citizen Services, corresponding to 2020, which is part of the Directors' Report included with the Financial Statements, authorised for issue by FCC's Board of Directors. Allow me to begin these lines by recalling that with this 2020 edition we are celebrating the XV anniversary of that first FCC Group social responsibility report published in 2005, demonstrating our Group's commitment to the transparency and communication of our performance in social, environmental and good governance matters. We are all aware that the Sustainability Report that I present to you is encompassed within an unprecedented global context, marked by the health and socioeconomic crisis derived from COVID-19, which continues to be one of the greatest challenges, not only of our business journey as Group, but of global society as a whole. This pandemic era has coincided with the 120th anniversary of our company showing, once again, our ability to resist and adapt to all types of contingencies, thanks to that human and technological experience that we have accumulated for more than a century. Together we have demonstrated, once again, that we are capable of successfully facing any challenge on a global scale, lending our human and service capital to the needs of the cities in which we operate. This is only possible with the dedication and loyalty of our teams,which have always been distinguished by their commitment, high level of professionalism and excellent customer service. Throughout 2020, we have maintained and strengthened essential citizen services in the communities in which we operate, at a time that has been critical for the well-being of citizens and for the viability of the cities themselves. Thanks to the almost 60,000 people that make up the FCC Group, we have established ourselves as a world benchmark in the area of environmental services, end-to-end water management and infrastructures, obtaining a total turnover of 6,158 million euros in 2020. Our international presence, in more than 40 countries, in whose markets we have obtained 40.37% of revenues in the last year, guarantee the globality and expansion that we have experienced as a centenary group. Likewise, our balanced and diversified business model, supported by committed and consolidated shareholder support, has placed us on the path of profitable and sustainable growth and has allowed us to fulfil our commitment to offer a global service to the citizen, along with our cooperation in the consolidation of socially integrated cities. In our 120-year history, the responsibility to improve people's well-being and respond successfully and effectively to urban challenges has characterized
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