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Deloitte Mobility Index Analysis area

Analysis area: 2,445 km2 | Population: 3,776,000 (2017) | Population density: 1544/km2 Cape Town 'HȴQLWLRQRIDQDO\VLVDUHD Metropolitan Municipality

TOP PERFORMER MOBILITY ANALYSIS GLOBAL LEADER KEY MOBILITY STATISTICS CONTENDER EMERGING ASPIRING Public transport options* Bus, light rail, taxi Monthly public transport pass Congestion US$33 GDP Public transport reliability US$58 billion (2014) Performance Transport safety Principal transport authorities and resilience Department of Transport and Public Integrated and shared mobility Works, Transport and Urban Development Authority (TDA), City of Cape Town, Air quality Provincial Department of Transport for the , Passenger Rail Agency of South (PRASA) Vision and strategy *Regulated, licensed, and monitored by principal transport Investment authorities.

Innovation JOURNEY MODAL SPLIT Vision and Regulatory environment PRIVATE CAR PUBLIC TRANSIT leadership Environmental sustainability 60% 24% initiatives

Public transit supply

7UDQVSRUWD΍RUGDELOLW\ WALKING BICYCLE

Versatility 4% 0%

Service and Customer satisfaction inclusion Accessibility OTHER*: 12%

*Includes minibuses and private two-wheelers.

FUTURE OF MOBILITY CAPABILITY Cape Town FoM global leader 6LJQLȴFDQW Passive environment, Proactive environment, Proactive environment, work to do a number of barriers some barriers few barriers

STRENGTHS CHALLENGES • Working to provide 80 percent of city residents access to public • Fragmented and unreliable public transportation system forces transportation within 500 meters of their residence commuters to drive, which leads to congestion

• • Incentivizing public transport usage via higher parking charges ’s ridership is 70 percent above total capacity and suffers from high crime rates and vandalism

• The city’s Advanced Public Transport Management System • Low adoption of due to road safety and personal (APTMS) helps track delays and improve customer satisfaction security issues Deloitte City Mobility Index Cape Town

Key focus areas to improve Increase investments Improve integration Finance city mobility and realize the to modernize the rail across multiple transport-related corridor and promote modes of transport investments through Future of Mobility: civic awareness to public-private protect partnerships infrastructure

MOBILITY ANALYSIS FURTHER DETAILS:

Performance and Vision and leadership Service and inclusion resilience High use of private vehicles due to Cape Town has developed a 2032 city The city has adopted customer-centric unreliable public transport is one of the vision that encourages adoption of new technology in its minibus system. biggest sources of air pollution in Cape technologies along with modernizing and Policymakers are also allocating transport Town. The city is working to transform its expanding the public transportation funds in line with trip patterns to improve public transport system. network. D΍RUGDELOLW\IRUORZLQFRPHJURXSV • Cape Town has multiple operators across • Cape Town adopted its Integrated Public • Cape Town has affordable transport different modes, which results in 7UDQVSRUW1HWZRUNSODQLQWRGHYHORS options such as the minibus taxi network. uncoordinated routes and a lack of a seamless public transport system. The To make the wider transport network integrated ticketing and payment systems. city plans to add a new bus hub and new more affordable for low-income groups, in These factors, coupled with safety rail lines, increase the number of bus 2016 the city council announced its plans concerns, discourage commuters from routes, and introduce a smart card. to reduce the cost of all modes of using public transport. • The city has allocated ZAR 1.4 billion (USD transport over the next five years. • In 2015, the city began its Congestion 106 million) to modernize the Bus Rapid • Adopting a new Advanced Public Management Program to reduce traffic Transit (BRT) routes. These new routes will Transportation Management System in 40 problems. The city plans to spend ZAR 750 allow for five times the number of percent of MyCiTi busses since 2017 has million (USD 57 million) over five years on passengers currently using the BRT improved customer satisfaction. The road infrastructure projects. network. BRT services will also include system enables passengers to track delays • To reduce air pollution and congestion, in minibus taxis. and get updated information on departure 2017 Cape Town introduced flexi-time, • Cape Town is the first African city to use times. which encouraged workplaces to allow electric vehicles (EVs) in the public • The disabled are served by initiatives such staff to work from home or commute transport system, investing in a fleet of as the Dial-a-Ride public transportation outside peak hours. The result? Traffic electric buses. The Transport and Urban services and the launch of Go George jams now start earlier. Development Authority also aims to buses equipped with ground-level increase bicycle commuters from 1 boarding platforms. percent to 8 percent by 2030.

SUMMARY Cape Town is one of the most congested in , largely due to unreliable public transport and narrow roads. To address this SUREOHPWKH&LW\9LVLRQSODQVWRLQWHJUDWHGL΍HUHQWPRGHVRISXEOLFWUDQVSRUWDWLRQWRIRUPDVHDPOHVVV\VWHP7KHFLW\ZLOODOVRLQYHVW LQWHFKQRORJLHVWRIDFLOLWDWHDFRQYHQLHQWVHFXUHDQGFRVWH΍HFWLYHIDUHV\VWHPWKDWZRUNVDFURVVDOOPRGHV$QRWKHUFKDOOHQJHLVWKHORZ share of active modes; despite having 450 kilometers of cycle lanes across the city, very few people use bicycles to get around. The city should also promote carpooling, carsharing, and bikesharing to reduce congestion.

CONTACTS Simon Dixon Marius Alberts Gillian Stewart Global Transportation leader :HVWHUQ&DSH2ɝFH0DQDJLQJ3DUWQHU Industry Strategist Partner Deloitte & Touche Senior Manager Deloitte MCS Limited Tel: + 27 (0)21 427 5655 Deloitte & Touche Partnership Tel: +44 (0) 207 303 8707 Email: [email protected] Tel: +27 (0)21 427 5430 Email: [email protected] Email: [email protected]

About the Deloitte City Mobility Index About this publication Tohmatsu Limited, a UK private company limited The Deloitte City Mobility Index reviews major cities This publication has been written in general terms by guarantee (“DTTL”). DTTL and each of its on key aspects of mobility and the resulting and we recommend that you obtain professional PHPEHUȴUPVDUHOHJDOO\VHSDUDWHDQGLQGHSHQ- relationship to economic performance. Drawing on advice before acting or refraining from action on GHQWHQWLWLHV'77/DQG'HORLWWH1:(//3GRQRW publicly available data, client conversations, and any of the contents of this publication. Deloitte MCS provide services to clients. Please see bespoke Deloitte analyses, we assess each city’s Limited accepts no liability for any loss occasioned www.deloitte.com/about to learn more about our ability to transport its citizens both now and in the to any person acting or refraining from action as a JOREDOQHWZRUNRIPHPEHUȴUPV future and therefore its potential to bring prosperity result of any material in this publication. © 201 Deloitte MCS Limited. All rights reserved to the city. About Deloitte As we receive feedback, we will update and expand Deloitte MCS Limited is registered in England and the analysis, which may mean the results shown in Wales with registered number 03311052 and its this document may change. UHJLVWHUHGRɝFHDW+LOO+RXVH/LWWOH1HZ6WUHHW For the full interactive index, visit the Deloitte City London, EC4A 3TR, . http://Mobilitywww.ht Indextp://www at deloitte.com/insights/mobility-index.deloitte.com/insights/city-mobility-index. Deloitte MCS Limited is a subsidiary of Deloitte LLP, For Deloitte’s insights on the Future of Mobility, visit ZKLFKLVWKH8QLWHG.LQJGRPDɝOLDWHRI'HORLWWH http://www.deloitte.com/insights/future-of-mobilitydeloitte.com/insights/future-of-mobility. 1:(//3DPHPEHUȴUPRI'HORLWWH7RXFKH