The Effects of Gentrification and Sustainable Cultural Tourism Development in the Bo-Kaap, Cape Town
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THE EFFECTS OF GENTRIFICATION AND SUSTAINABLE CULTURAL TOURISM DEVELOPMENT IN THE BO-KAAP, CAPE TOWN by MISHKAH BASSADIEN Dissertation submitted in fulfilment of the requirements for the degree Master of Technologiae: Tourism and Hospitality Management in the Faculty of Business and Management Sciences at the Cape Peninsula University of Technology Supervisor: Professor JP Spencer Cape Town Campus JANUARY 2017 CPUT copyright information The dissertation may not be published either in part (in scholarly, scientific or technical journals), or as a whole (as a monograph), unless permission has been obtained from the University. DECLARATION I, Mishkah Bassadien, student number 207154511, declare that the content of this research represents my own unaided work, and that the dissertation has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the Cape Peninsula University of Technology. ………………………………………… …………………………………….. MISHKAH BASSADIEN DATE ii ABSTRACT The study site is the Bo-Kaap area in Cape Town. Negative and positive changes within interrelated physical, social and economic spheres have resulted from gentrification, an urban development phenomenon. These changes need to be managed responsibly. This study problem sought to establish whether the traditional inhabitants of the Bo-Kaap are being replaced by a ‘new generation’ of inhabitants because of gentrification, and how negative and positive changes in the Bo-Kaap could be minimised and maximised respectively, through gentrification, by adopting a sustainable cultural tourism approach. A historical background of the Bo-Kaap reveals the history, culture and religion of this area, and highlights the special customs and traditions within the Bo-Kaap as potential areas of sustainable cultural tourism development to mitigate gentrification. A comprehensive literature review on gentrification and tourism as separate and interrelated development processes is presented. The literature review investigates gentrification and its effects as a phenomenon; the relative forms of gentrification across an international, national and local setting, refined to the Bo-Kaap; tourism and the nature of the industry and its development; and finally, tourism gentrification as an interconnected system. A mixed methods approach was employed, using the triangulation method of combining quantitative and qualitative methodology. Thus a blended technique was employed combining quantitative and qualitative questions within the framework of the questionnaire. In-depth interviews and focus group discussions comprised questions of a qualitative nature. The target population was the residents of the Bo-Kaap area in Cape Town. A combined quantitative analysis of 262 self-administered and assisted questionnaires, and 15 transcribed in-depth interviews and focus group discussions conclude with a comparative analysis of both tabulated statistical findings and thematic presentations of results on the potential effects of gentrification. The study is concluded by recommendations for sustainable cultural tourism development to impede the negative processes of mass tourism and gentrification. Key words: Gentrification, cultural effects, economic effects, physical effects, sustainable tourism. iii ACKNOWLEDGEMENTS I wish to express my sincere gratitude to CPUT for the bursary, which has provided me with the financial assistance needed for the completion of a dissertation of this magnitude. I would like to thank Dr Mark Boekstein for his guidance and assistance during the course of the data collection and analysis process. I would like to convey a heartfelt thanks to my parents, friends and family for always keeping me in their prayers. I could not have achieved this without your kind support. Thank you also to the wonderful friends I have in the Bo-Kaap, for giving me kind words of inspiration. May the Almighty grant us the guidance to protect and conserve this colourful vibrant community for our future offspring to cherish for years to come. I would also like to express my appreciation to the Department of Environmental Affairs and Tourism, Tourism and Economic Development, and the Strategic Development Information and GIS Department of the City of Cape Town for providing me with the relevant information and official documentation for this dissertation. A huge thank you to all the respondents and participants who graciously gave of their time and provided invaluable input in the research, with a special thanks to all the organisations such as the Bo-Kaap Civic Association and the Bo-Kaap Cultural Heritage Gateway, as well as all the businesses that contributed valuable insight for the long-term benefit of the community. Special mention needs to be made of Mr Erefaan Ramajam for his continuous assistance throughout the research process. I would like to thank my husband Saleem, for being patient with me and supportive throughout this project. Thank you for your constant encouragement and assistance in making this journey an easier one. Finally, a sincere and heartfelt thanks to my supervisor, Professor John Spencer who has tirelessly supported me throughout this project. Without him, this project would have never been a success. iv DEDICATION This research is dedicated to the community of the Bo-Kaap. May you revive the guiding light and inspiration that once enriched the fabric of its people, and remain a vigilant and ever- prospering beacon for communities faced with similar challenges across South Africa and the rest of the world. v TABLE OF CONTENTS DECLARATION .......................................................................................................................... II ABSTRACT ............................................................................................................................... III ACKNOWLEDGEMENTS .......................................................................................................... IV DEDICATION.............................................................................................................................. V GLOSSARY .............................................................................................................................. XII CHAPTER ONE .......................................................................................................................... 1 INTRODUCTION AND BACKGROUND TO THE STUDY ........................................................... 1 1.1 Introduction ...................................................................................................................... 1 1.2 Background to the study area ........................................................................................... 3 1.3 Problem statement ........................................................................................................... 9 1.4 Research objectives ....................................................................................................... 10 1.4.1 Demographic objective ................................................................................................ 10 1.4.2 Cultural objectives ....................................................................................................... 10 1.4.3 Economic objectives ................................................................................................... 10 1.4.4 Physical objective ........................................................................................................ 10 1.4.5 Tourism objectives ...................................................................................................... 10 1.5 Key questions................................................................................................................. 10 1.6 Motivation for the research ............................................................................................. 11 1.7 Significance of the study ................................................................................................ 11 1.8 Research design ............................................................................................................ 12 1.9 Ethical considerations .................................................................................................... 12 1.10 Structure of the study ................................................................................................... 13 CHAPTER TWO ....................................................................................................................... 14 LITERATURE REVIEW: GENTRIFICATION AND TOURISM DEFINED................................... 14 2.1 Introduction .................................................................................................................... 14 2.2 Defining gentrification ..................................................................................................... 14 2.3 The effects of gentrification ............................................................................................ 16 2.3.1 Physical effects of gentrification .................................................................................. 17 2.3.2 Economic effects of gentrification ................................................................................ 20 2.3.3 Cultural effects of gentrification ................................................................................... 23 2.3.4 Youth effects of gentrification