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PTV Annual Report 2017 18 Annual Report 2017–18 Putting the passenger at the centre of everything we do Published by Public Transport Development Authority operating as Public Transport Victoria 750 Collins Street, Docklands VIC 3008. © Public Transport Victoria 2018 This publication is copyright. No part may be reproduced by any process except in accordance with the Provisions of the Copyright Act 1968. ISSN 2202-5375 (Print) Print managed by Finsbury Green, Level 9, 124 Exhibition Street, Melbourne VIC 3000. This document is available in an accessible format at ptv.vic.gov.au 1 Public Transport Victoria Annual Report 2017–18 2017–18 Annual Report 3 Accountable Officer’s declaration 2017–18 Report of operations 4 Section 1 5 Year in review Section 2 33 Governance and organisational structure Section 3 43 Workforce data Section 4 49 Other disclosures Financial Statements 65 Appendix 134 2 Public Transport Victoria Annual Report 2017–18 Abbreviations AAS Australian Accounting Standards LPG liquefied petroleum gas AASB Australian Accounting Standards Board LSL long service leave AFL Australian Football League LXRA Level Crossing Removal Authority ANZAC Australia and New Zealand Army Corps MBSC metropolitan bus service contracts APTOC Accessible Public Transport Operators MJ megajoule Committee MMRA Melbourne Metro Rail Authority AUD Australian dollar MP Member of Parliament ATO Australian Taxation Office n/a not applicable BAU business as usual NPV net present value CALD culturally and linguistically diverse NRL National Rugby League CEO Chief Executive Officer NTS non-transit sales CNPL Civic Nexus Pty Ltd NTT Nippon Telegraph and Telephone CSO community service obligation OHS occupational health and safety cyl cylinder OVIC Office of the Victorian DAP data analytics platform Information Commissioner DEDJTR Department of Economic Development, PPE property, plant and equipment Jobs, Transport and Resources PPP Public Private Partnership DET Department of Education and Training PS principal scientist DHHS Department of Health and Human Services PSO Protective Service Officer DTF Department of Treasury and Finance PTAC Public Transport Access Committee DWG Designated Working Group PTV Public Transport Victoria FOI Freedom of Information RTW return to work FRD Financial Reporting Direction SDA Services and Development Agreement FTE full time equivalent STS senior technical specialist GPT General Property Trust t CO2 e tonnes of carbon dioxide equivalent GST Goods and Services Tax UITP Union International des Transports Publics HSR Health and Safety Representative VAGO Victorian Auditor-General’s Office IBAC Independent Broad-based Anti-corruption VGV Valuer-General Victoria Commission VicFleet Victorian State Government vehicle pool ICT information communications technology VicTrack Victorian Rail Track Corporation IRP Issue Resolution Procedure VIPP Victorian Industry Participation Policy ISO International Organisation for Standardisation V/Line V/Line Corporation IT information technology VMIA Victorian Managed Insurance Authority KMP key management personnel VPS Victorian Public Service kg kilogram VWA Victorian WorkCover Authority km kilometre LIDP Local Industry Development Plan 3 2017–18 Annual Report Accountable Officer’s declaration 3 September 2018 The Hon Jacinta Allan MP Minister for Public Transport 1 Spring Street Melbourne VIC 3000 Dear Minister Annual Report 2017–18 In accordance with provisions of the Financial Management Act 1994 (Vic), I am pleased to present the Public Transport Development Authority’s Annual Report for the year ended 30 June 2018. Jeroen Weimar Chief Executive Public Transport Development Authority operating as Public Transport Victoria 4 Public Transport Victoria Annual Report 2017–18 Report of operations Section 1 Year in review 5 Section 1 Year in review 2017–18 Report of operations Accountable Officer’s declaration 6 Chief Executive’s foreword 8 Purpose and functions 10 Fast facts 12 Achievements this year 14 Every Victorian can connect and participate 15 Victoria is prosperous and sustainable 19 Every Victorian travels safely 23 Delivering value and expertise for Victorians 25 Organisation changes 28 Direct costs attributable to machinery of government changes 28 PTV’s current year financial review 29 6 Public Transport Victoria Annual Report 2017–18 2017–18 Report of operations Accountable Officer’s declaration Public Transport Victoria – Report on Operations On behalf of the Public Transport Development Authority operating as Public Transport Victoria, I am pleased to submit the Public Transport Victoria’s Report of Operations in accordance with Direction 5.2.3 of the Standing Directions of the Minister for Finance. This report provides information on: – Year in review – Governance and organisational structure – Workforce data – Other disclosures. Jeroen Weimar Chief Executive Public Transport Development Authority operating as Public Transport Victoria 3 September 2018 Section 1 Year in review 7 Vision A public transport service that Victorians value and choose to use. Purpose We get people where they want to go by providing a safe, reliable and inclusive public transport network. Values PTV operates according to the Victorian Public Sector Values. PTV also promotes the values of: Customer first Collaboration We put the customer first. Customer We are united by common goals, safety is paramount and we innovate not defined by reporting lines and to transform the customer experience. organisational structure. Passion Integrity We enthusiastically advocate for public In our interactions with each other, transport use. our partners and our customers we will be reliable, open and transparent. Delivery excellence We uphold high professional standards in how we manage our work, ensuring we achieve results while working safely. 8 Public Transport Victoria Annual Report 2017–18 While the task of moving a growing population may Chief Executive’s foreword appear to be a daunting challenge, it is in fact an opportunity to harness this momentum and create People are using Victoria’s trains, trams a transport network that reaches more people, is and buses in record high numbers to move intuitive to navigate and runs reliably day in, day out. around their local area or to connect with Transport for Victoria and its agencies are collectively the rest of the state. The latest statistics rising to this challenge and delivering a pipeline of show 70 per cent of Melburnians have projects and upgrades that will overhaul Victoria’s transport network. used public transport in the last three These ambitious works are already beginning months. This may be as the cornerstone to improve the daily travelling experience for of their daily commute, as part of a our passengers. journey involving other modes of The Level Crossing Removal Authority removed 14 transport or as an occasional enabler level crossings in 2017–18 which has not only created of their recreational activities. safer and more reliable services, it has provided an opportunity to increase services to some of the busiest train lines to reduce crowding and create a more comfortable journey. Safety upgrades are also being delivered in regional Victoria where 52 level crossings were upgraded with active safety controls and a further 17 were upgraded across the metropolitan network. Works are underway on Metro Tunnel and Regional Rail Revival, along with signalling and track upgrades to prepare for the introduction of High Capacity Metro Trains. Each of these projects involves a significant undertaking to minimise the inevitable short-term inconvenience to passengers that accompanies major works. The application of technology and continuous improvement ensures delays for passengers and motorists are minimised. Another important initiative that will step-change the experience for our passengers are the new seven-year contracts to run Melbourne’s train and tram network. Metro Trains Melbourne and Keolis Downer secured contracts that raise the bar for the on-time running Jeroen Weimar of services, cleanliness of stations and stops, and Chief Executive the delivery of timely information to passengers. Section 1 Year in review 9 Negotiations have concluded for new metropolitan bus To rise to the challenge of the growing expectations contracts that will also drive more reliable services and of passengers, we have placed a strong focus on provide greater flexibility to create routes that service creating a work environment that generates new the needs of local community. and innovative ideas. Despite the changing fabric of Victoria, the fundamentals Passionate, driven and highly capable, PTV staff of public transport remain true — it is the ultimate work tirelessly to improve the experience for social enabler for people from all backgrounds and of passengers and this year we’ve been building on all abilities. For some people it is their means to living an that passion and capability — embracing opportunities independent and fulfilled life. Each of the six accessible to share knowledge with counterparts locally and platform stops that were upgraded in 2017–18, along abroad and fostering the next generation of public with the arrival of the 65th low-floor E-Class tram transport leaders. marks an important step towards a journey without The 2017–18 PTV Annual Report gives you a barriers for people with accessibility needs. snapshot of the combined efforts of PTV’s work It’s not just the physical infrastructure that facilitates and achievements to provide a service that these journeys
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