JS JOURNAL IS PUBLISHED FOR EMPLOYEES OF SAINSBURY'S SUPERMARKETS, SAVACENTRE AND 1

mMi 1

Store management takes on a new shape

How Savacentre is wowing archaeologists

SAINSBURY'S SUPERMARKETS Enjoy a day out with our four-legged friends Savacentrc H»MEBASI£ Can JS make the world a better place? ^ JF SAINSBURY'S BANK Win AIR MILES with the School Rewards '98 scheme From the editor Contents

The Journal's photographer has had to

dodge plenty of April showers this month. Company news including stories on:

But he's pretty good at dodging, so we've got The special marketing event on personal care products BIPs - Sainsbury's Bank Information Points plenty of great pictures of all the major at East Grinstead (page 18). The latest development in egg crates stories, such as East Grinstead's guinea pig role in the Customer Water Lane's fathers of triplets First Management project (page 18 and cover), Islington JS's The Cosmopolitan Show at Earls Court progress on achieving Investors In People (page 10) and an Senior appointments Kettering's floristry demonstration archaeological dig at Savacentre (page 14). Not to mention Millennium ideas the exquisite photographs of salmon farming on the beautiful lochs iff Discounts on arts events with Stage Pass of Scotland (page 22). Winners in the Sainsbury Group quiz final

But this issue isn't just pretty pictures. We take an in-depth look An archaeological dig at at the important role the Sainsbury Group is playing in promoting Merton Savacentre unearths medieval coins and some less 10 People - a sound investment - the steps being taken at JS socially-responsible trading throughout the world (page 20) and we wholesome relics (page 14). Islington to achieve the Investors In People standard examine the work of JS's property development team in J Sains­ 14 Ancient & modern - the archaeological excavation of a 12th bury Developments Ltd (page 16). We've also got news on how the century priory at Merton Savacentre

School Rewards '98 scheme is going (page 8) and what colleagues 18 New shape for the most important structure of all the work of the Customer First Management project in designing a new got up to on their trip to La Baume winery in Southern France. management structure for supermarkets As if that wasn't enough excitement, this issue is also offering 20 No place in the world for the unprincipled the launch of the you the chance to win tickets for a day out in pet lovers' paradise Group's Code of Practice for socially-responsible trading

(page 17)-although you'll have to be quick to get your entry form in 22 A fisherman's tale - a beautifully photographed look at fish farming on Scottish lochs - plus the opportunity to win a weekend at a health farm for you

and a friend (page 33). If you can't find a friend, give me a call, as

there's nothing I like better than to lie around in mud with a faceful School Rewards '98 spells good news for schools a chance to Worker welfare around the of cucumber. world lies at the heart of the give your views on the School Rewards scheme and win AIR MILES Code of Practice on socially' But before you flick straight to the competition pages, check 16 Hot property - the work of JS's property development team in responsible trading (page 20), you're not missing out on anything in the news, such as the pension J Sainsbury Developments Ltd

scheme for new starters (page 5), the impending roll out of 17 A day at the Pets Pets Pets show - Sainsbury's Pet Club teams up with Pets, Pets, Pets to bring you a day in pet lovers' paradise Sainsbury's Bank information points (opposite), or director 26 Last of La Baume wine - BWS colleagues make a final trip to the appointments and district manager moves (page 4). Or if you really Domaine de la Baume winery in southern France can't resist a competition, there is a news story on the promotion 27 Energy competition unearths live wires winners in the competition to design posters with an energy-saving message offering prizes of full hospitality tickets to a Premier League or

England international football match (page 7). If you do enter this

one, let's hope you have better luck than Crystal Palace at home. 9 Group-wide - news snippets from around the Sainsbury Group 12 Writelines - your letters See you next month 24 Store openings - Partick, Craigavon, Telford and Deal O 28 Product news - some of the latest products, including a taste test v_/^ on Goal! - the chocolate football and boots c^ SO Out and about - stories from all over the country

34 SSA - offers on holiday insurance, days at Thorpe Park and stays at Premier Lodge Hotels 35 People - long servers, retirements and obituaries 35 Sound + Vision - reviews of some of the latest video and CD releases 36 Archives - a look at the history of parent-friendliness MANAGING EDITOR at Sainsbury's EDITOR : Dominic I.oi ASSISTANT EDITOR : Jon Carpi- EDITORIAL ASSISTANT : Steve Give your views on School Rewards '98 and go into a draw for a COVER PHOTO :Jon C share of 11,000 AIR MILES PRINTING : Keldia Pi i 17 Win family tickets for the Pets Pets Pets show in the grounds of a stately home - but hurry, time is short on this one -

JS JOURNAL, J SAINSBURY PLC, DRURY HOUSE, STAMFORD STREET, SE1 9LL 32 The £25 crossword and £10 wordsearch

TEL: 0171-695 8181 33 Win a weekend on a health farm for you and a friend courtesy of E-mail JS.Journal @ JS.btx400.co.uk the Organics Styling Range

PRODUCED BY GROUP INTERNAL COMMUNICATIONS 35 Go into the draw for Star Trek: First Contact videos, Scream T-shirts, and CDs of The Best Anthems... Ever! (Part 2) WJ5J/52/J JS JOURNAL NEWSROUND

Ideasjor Look out for h3 v* 11111 Iv I i,verythin< Pick four the BIPS! under the noli' SALISBURY'S BANK zxtra U Reward points > v Freephone May's the month for health and beauty A major promotion for products right across the personal care range will be taking place in stores from 17 May. Backed by a mailshot and Focus on Family. Point of themed demonstrations for a |[XXXI1| magazine ad campaign, the sale advertising featuring the future report on the chal­ promotion will include in- 'Everything under the sun' lenge Sainsbury's and store demonstrations at 90 slogan will be in all stores for Savacentre are mounting to stores on six different the promotion. more specialized personal themes: Dental, Suncare, The Journals photograph­ care retailers such as Boots Haircare and Styling, Health, er will also be in-store to get and Superdrug. J.S Skincare and Cosmetics, and pictures of one of the A cracking good idea

You may have heard about curiosity. The regional roll­ By August, all stores will have replaced the traditional corrugated cardboard Bank Information Points out began in the northern egg box with a new reusable plastic egg crate. (BIPS for short) in previous region at the end of March issues of the Journal and the with all regions planned to be Sainsbury's Bank newsletter. completed by the end of If you're wondering what August. We'll be featuring they look like, here's a BIPS in more detail in next picture to satisfy your month's/owrw«£

First on the home shop front

Thanks to the imminent pilot of home delivery to customers living

within a 20 minute drive of 32 larger JS stores, Sainsbury's is set

to become the first food retailer to offer a home shopping service

which covers Britain's big cities.

The pilot, which is due to be for home shopping. If the fully up and running by service in the 32 pilot stores September, means four is successful, it will be million customers will be extended to all larger JS Anthony Johnson, provisions manager at Castle Boulevard able to order their groceries stores under the brand name gets to grips with the new egg crate by telephone, fax, or even via of Orderline. JS's website. Orders will then The expectation is that The Sainsbury's Egg Crate is instead of cardboard. The into the new crates, and be delivered for a fee of £5, between five and ten per cent part of JS's commitment to crates will be colour coded - delivered daily to the store. or they can be held ready for of customers will wish to reducing the amount of free range eggs will be in Once the crates are empty collection at the store for a make use of home shopping, waste packaging, and will green crates, and all other they will be collected from charge of £3.50. and that around 500 extra completely replace more fresh eggs will be in yellow each store by the suppliers Initial trials of the home full- and part-time staff will than 1,400 tons of cardboard crates. and returned to the factory shopping service, run earlier be required to help run the that JS disposes of each year. JS eggs will continue to to be cleaned, ready for this year, suggest there is a Orderline service in the 32 Stock loss is expected to fall be selected and graded by reusing for the next day's significant national market pilot stores. by 10% by using crates the suppliers, then packed eggs-

APRIL 1998 3 NEWSROUND Triple vision Deputy chairman appointed Water Lane evening shift

Sir George Bull has been appointed to the Sainsbury's board as a non- workers Stan Hellis and executive director and deputy chairman, as from 20 April. Adrian Marsh are George Prior to his current position as chairman of Diageo pic, Sir celebrating the patter of Bull was group chief executive of Grand Metropolitan pic, from 1993 to 1996, and chairman from 1996 to 1997. six tiny feet-one year Speaking of the appointment, after both becoming the chairman David Sainsbury says: "Sir George has had a long and distin­ proud fathers of triplets guished career in the food and drink on the same day. industry, and I know he will make an extremely valuable contribution to the Stan and Adrian, house- future of the company." husbands during the day, were given £100 each inJS vouchers for the children as a New distribution and first birthday present - handy logistics director with so many mouths to feed. The store did well too, getting Martin White, 38, has been appoint­ coverage for the story on local ed to the board of Sainsbury's radio, and in the 0-5 Club Supermarkets Ltd with responsibil­ magazine. ity for distribution and logistics. When the Water Lane six Martin, who joins Sainsbury's are ready to shop, they'd do on 3 August, is currently logistics well to take a trip to Pound director with Booker Belmont Lane to see its triplet trolley. Wholesale Ltd and has substantial The trolley was born prior supply chain management and consulting experience with Coopers when customer Debra Griff­ and Lybrand, Heinz and Unilever. iths was expecting her set of After a period of induction, triplets and contacted Pound Martin will assume overall respon­ Lane's manager Keith Jaynes sibility for distribution and logistics to discuss what facilities the Above: Three's a crowd. Six on the other hand... Water Lane's proud from John Adshead. store could offer. With the fathers Stan Hellis (left) and Adrian help of the procurement and Marsh with their expanding families. District manager community affairs depart­ ments, he came up with the Right: Threewheelin' triplets Megan, changes at JS Triplet Trolley - the first in Charlotte and Elizabeth can shop the company - and the dona­ in comfort thanks to the efforts of mum Debra and store Geraldine Galway, who is currently senior store manager on secondment tion of 100 days' worth of free manager Keith Jaynes. to retail operations, will be appointed district manager in the central and nappies and wipes. western region, in June. In July, Dave Sheehan, currently district manager, central and western region, will switch to the Midlands region to replace Rod Brooksby, who is retiring after 40 years' service. Check out The Cosmopolitan Show Midlands district manager Don Haywood, who is also retiring after 40 years' service, is to be replaced in September by Ken Hoffman, who is Sainsbury's will be taking part for the first time in The Cosmopolitan Show, which this currently senior manager in trading and previously a district manager year is at London's Earl's Court from 30 April to 4 May. with Shaw's. If you don't have any plans 26 April. The Journal has also for the Bank Holiday week­ arranged a special ticket AIR MILES end, get yourself down to price for Sainsbury's staff: Sainsbury's Stand 525 and £10 each in advance (£14 on passes make sample the latest range of the door). Also, buy three a comeback ready meals, find out more tickets and get a fourth ticket about organics, and take away free. Sainsbury's and AIR MILES are re­ a whole host of JS health and Just call The Cosmopolitan introducing instant AIR MILES beauty products to try at Show Ticket Hotline on 0990 attraction passes, following last home. 205205 and quote 'Sains­ year's successful promotion. The The Journal is giving away bury's' when making the passes will be available until the ten pairs of tickets for the booking. The offer is avail­ end of October from Sainsbury's and Savacentre stores and can be show. For a chance to win, Cosmopolitan Show. able till 30 April and is not obtained by exchanging reward vouchers at the customer service desk. send in a postcard saying, in Entries should reach the available on the door. All Passes are available from just 80 AIR MILES (two reward vouchers). no more than 20 words, why JS Journal office at Blackfriars advance bookings are subject you want to go to The (at the address on page 2) by to a transaction fee of £1.

4 JS JOURNAL NEWSROUND

Sun always shines at Sainsbury's

Sunny Delight, a vitamin-enriched chilled juice drink aimed at children aged 6-16 is now in Sainsbury's supermarkets after the biggest brand launch in Sainsbury's this year. Energy officers sworn in

As part of the drive to save energy in every Sainsbury Group location, 19 staff from northern Savacentre stores attended an energy aware­ ness training course recently, three weeks after their colleagues in the south. The course covered energy saving at home and work, and provided delegates with an energy efficiency manual along with energy saving checklists and best practice Energy officers get aware with the guides. The delegates are now help of energy manager Sunny Delight • supported by a Gary Walkington (standing). A massive campaign to aign carried out in the UK by charged with the task of acting as massive campaign. support the launch is taking supplier Procter and Gamble. energy officers for their location and raising energy awareness amon place with free sampling for There's also a competition district prizes worth £500 colleagues. staff, new chillers, press and for provisions staff to win a each, 5 regional prizes worth TV advertising and the total of £15,000 worth of £500 each and a national largest ever direct mail camp­ prizes by 23 May; with 25 prize worth £1,400. Pic: Say it with flowers

Everything is coming up roses at Flower power at Kettering Forestside in Northern Ireland at Sainsbury's second stand-alone Leading florist Paula Pryke showed customers how to arrange the JS range of florist shop. Joining in the excitement flowers when she held a demonstration at Kettering store recently. is store manager Mark Ibbotson who helped young shopper Emma William­ son choose a Mother's Day bouquet for mum, Fiona. Pension change for new starters

From 31 May, all new permanent staff will be eligible to join the new J Sainsbury Personal Retirement Plan, following changes made to tax and legislation for pensions in last July's budget. After five years' service staff will become eligible for membership of the existing J Sainsbury Pension and Death Benefit Scheme. Arrangements for members of the current scheme are unchanged. Look out for next month's Journal when there'll be a more detailed account of the new scheme. Run for your money

Sainsbury's staff are getting their running shoes on for this year's London Marathon on 26 April. So if there's someone you work with who'll be pounding the streets of London to raise money for charity, give them your support! Flower power - Paula Pryke creates a blaze of colour at Kettering. Meanwhile, best wishes from the Journal team to the following Paula, who owns an Islington An evening demon­ and Paula showed over 60 colleagues: Justine White (Lee Green), Dave Baker and Steve Powell flower shop and writes for stration for customers with an people how to make every­ (Charlton depot), Mark Wakeling (Winterstoke Road), Dave Clyne and Lynn Coles (Blackfriars). And to anyone else who's running, let us know how Sainsbury 's, The Magazine, has interest in floristry was held thing from small bouquets to you get on. written books on floristry and in the staff restaurant - gigantic pedestal arrange­ acts as Sainsbury's floral showing how to make luxury ments which were all auction­ consultant. arrangements using Sains­ ed afterwards for a local Read all about it Demonstrations showing bury's flowers. charity. how to get the best from Mark Freeman, produce "We want to excite Inserted in next month's Journal will be an eight-page Results Special Sainsbury's flowers using manager at Kettering, tells customers and we're all tabloid giving detailed information on the results of all the companies in containers on sale and in the the Journal: "Customers were working towards a vision of the Sainsbury Group. Don't miss your copy. home were held throughout very interested. The evening selling a bunch of flowers to the day. demonstration was fantastic every one of our customers."

APRIL 1998 5 H^HBH NEWSROUND

Horticulture at Homebase

Presentation evenings were held recently in recognition of the 91 Homebase garden centre Training pays off managers and management trainees who completed the In the Trainee of the Year Awards Hadlow and Burton Manor City & run by South Chamber of Commerce, 's provisions Guilds Certificate in Gardening. manager Rob McCraken won the Customer Care award and finished This is the first year that the runner-up of the competition course has been accredited overall to the nationally-recognized Rob, formerly a trainee manag­ City & Guilds Certificate in er at Eastmayne, achieved his high Gardening, and it is also the McLaren, four students were Angela Ginger (left) and Lani Whiting place from an entry of 98 applicants to the competition, which was open first time that garden centre awarded with Students of the (right) receiving their Students of to all industries. the Year certificates from Ross managers from Homebase Year. They are: Lani Whiting McLaren (centre left) and Chris rebadge stores have partici­ (Broadstairs), Angela Ginger Snook, Hadlow course tutor. 1,000 ideas for year 2000 pated in the scheme. (Ruislip), Joseph Walsh At the presentations, (Preston, Riversway) and In the suggestion scheme run through staff councils, colleagues across which were hosted by Home- Matthew Snedker (Worcester, the Sainsbury Group put forward more than 1,000 original ideas on how base managing director Ross Hylton Road). the company and individual workplaces could celebrate the millennium, Ian Coull, chairman of the Sainsbury's millennium committee says: "It's a fantastic response and the ideas have given the committee plenty of food for thought. Once we have evaluated all the suggestions, we shall let colleagues know how we plan to mark the occasion at both corporate and Get into the limelight workplace level. In the meantime, thanks to everyone who took the time and trouble to enter." Stage Pass is the national arts card for young people aged 14-29. All Sainsbury Any Newport in a storm Group colleagues within this age range (or children of those Members of Maindee Young Citizen's Club dressed in their storm gear - purchased courtesy of a donation from Sainsbury's community affairs the wrong side of department - for their visit to Newport store. The children take part in a weekly programme of after-school club 30) are entitled to a free sessions provided by the police, fire service, health workers and m h 1 Stage Pass offering savings * environmental workers, to help [*^

them become involved in active ,*•* of up to 70% on arts citizenship in their local community. •y. V • On their visit to Newport the «. »' 1' events across the children learnt more about CCTV ; u country. systems and had a chance to talk to A :-'J4 K. With discounts on everything staff. from Mozart to Les Miser- ables, this is guaranteed to Double century for lifelong revolutionize your leisure time. customers Members regularly receive Stage Pass's Two lifelong JS customers celebrated their 100th birthdays recently. Mary Pavett was presented with flowers and gifts by Warlingham manager magazine, packed with listings Jonathan Field (below right), while Norah Miller, a customer for 73 years, and discount details plus was presented with flowers at Purley Way (below left). features, interviews and comp­ etitions. Up to two discounted tickets can be booked per event so a friend can benefit NAME: as well. DATE OF BIRTH (of you or your child): To take advantage of this

unique offer, please complete HOME ADDRESS: the attached form and return it, via the internal post to Fiona Matthews, community WORK tOCATION: affairs, 9th floor, Drury House,

Blackfriars. If you have any CONTACT TEL NO: queries then please call the community affairs department

6 JS JOURNAL NEWSROUND

Going for sales

To help promote the JS range of football merchandise, Sainsbury's is running staff incentive schemes to encourage stores to come up with the Learning for goal best in-store football displays. all at Sunderland

Sainsbury's is helping the University of Sunderland make learning access­ Checkout supervisor Bernie ible to all. Sunderland store is provid­ Cornish and the University's Collette Eggleton promote ing free till-roll advertising for the learning for all. University of Industry's freephone number, and allowing use of its coffee shop for drop-in sessions for the public to sign up for courses. City Diesel gets budget boost

City Diesel is to be sold at the same price as standard diesel, after being granted a further tax concession of Ip a litre in the March budget. Sainsbury's is the only retailer to have national distribution of the fuel, which has environmental benefits over standard diesel. Sainsbury Group company car drivers with diesel models are now being asked to fill up on City Diesel wherever possible

There are three incentive their base level. carrying the football medal schemes in all - one for There will be one winner offer and a quarter are on Purley wins Scottish stores, one for all the per region in each of the multi-buy for the four weeks others, and one specially for three schemes and the prize of the schemes. hygiene petrol filling stations. The will be a pair of tickets to a 19 April marked the start award winners will be those which Carling Premiership match or of the schemes, details of achieve the highest percen­ an England international with which are included in Purley store recently won Croydon tage sales increase on foot­ full hospitality thrown in. managers' World Cup brief­ Council's Good Hygiene Award in the ball products compared with About 40 products are ing packs. pjc; large retailer category. Proudly receiving the award from Croydon's ^^^^^^^^•W '- ** mayoress are store manager Mike Hanly and Penny Nicholls (right), fresh foods team trainer Ask a silly question Tots come to The finest minds in the company gathered at the International hotel in London, to battle it out in the fifth SSA Sainsbury Group quiz final. All the UK businesses were represented among the 33 teams. shop

Wmnersh JS gave 26 children a taste of supermarket life when it took them on a behind-the-scenes tour. The youngsters looked round the store and did a spot of shopping before stopping for a snack in the restaur­ ant. Pictured is cashier Clare Miles with one of the small shoppers TV show needs your help

London Weekend Television is soon to start filming a new hidden-camera show called Red Handed. The show is a kind of cross between Candid Camera and the board game Scruples, and involves unsuspecting subjects being put into a situation where their integrity is tested. LWT needs you to set up friends or family to appear on the show - but you mustn't tell them they're being set up. So if you know someone who Despite the efforts of the second place were the Walth- Adshead) entered for the first can't keep a secret, or who cheats at games, or maybe some unfaithful other 32 teams, Macclesfield amstow Wizards - who won the time finishing an unlucky soul who can't stop flirting with everyone they meet - why not help them were the outright winners for prize for best-dressed team - 13th. Prizes were awarded by get their comeuppance. the fourth time in five years - and third were Sunderland. special businesses director Give Claire a ring at fWT on 0171 737 8741 - she promises victims romping home with a massive A team of directors, All and SSA president David won't be treated too harshly. score of 93 out of 110. In Aboard (captained by John Clapham.

APRIL 1998 7 NEWS UPDATE

School Rewards '98 was launched on 9 February and runs until 16 May. In its first nine weeks many thousands of supporters have collected School Points for over 22,000 schools. Since the first school schemes began three years ago, Sainsbury's has donated over £17.5 million worth of equipment to schools. Now, School Rewards '98 is giving kids the chance to win computers for their schools and do a bit of baking for their parents, thanks to three fun ideas: School Rewards' spells good news for schools 98 DRAWING COMPETITION School Rewards '98 is running a competition for two young artists to win 20,000 School Points each for their primary or secondary school. There'll also be 50 runners-up prizes. Details of the competition have already been sent to schools taking part in School Rewards '98.

Assistant manager customer services from , Sandra Bardon, shares in the pleasure a computer brings to one of the store's participating schools.

BRAINGAMES MAGAZINE Kids will also find fun in-store with JS's Braingames activity magazine. The magazine features loads of interesting FREE things to make and do based stickers and on the National Curriculum. board game Plus, it contains a chance for inside! a child to win two computers - Sainsbury's one for personal use and one I 1, IUN ID1-.AS I OK KIDS for their school.

THOUSANDS OF AIR MILES TO BE WON!

Entry form Terms and Conditions 1. The draw is open to all Sainsbury's Supermarket Name Ltd or Savacentre employees except personnel involved directly with the creation and Address administration of this promotion. 2. Entry instructions form part of the rules. Entries must arrive no iater than 16 May 1998. Only one Store The central School Rewards coordinators entry form per person. Photocopies are acceptable. 3. All complete entries wili be put into a draw would like to hear your views on this year's Contact tel. supervised by an independent judge whose scheme. Say how you feel about School decision is final. Please complete one section (use i separate sheet if necessary): 4. The first 10 entries drawn will each receive 1,100 Rewards '98 on the form on the left, and you AIR MILES. No cash alternative to prize. could win enough AIR MILES awards for two My feedback comments are The offer cannot be combined with any other tour operator offer. return tickets to Paris! There are 11,000 AIR 5. If winners currently have an AIR MILES account MILES to be won by the senders of the first the AIR MILES that they win will automatically be added to their mileage account. Any winners who ten forms to be picked in a lucky draw. Your are not currently AIR MILES collectors will have an entry can be comments that customers have account opened and a collector's welcome pack Or- My customer comments are will be sent out in the post. made to you, or your own thoughts about the scheme.

Send your completed entry to Susanne Pickard, Sainsbury's Supermarkets Ltd, 9th Floor, Drury House, 8 Stamford Street, London, SE1 9LL by 16 May 1998. JS JOURNAL GROUP NEWS i i Rrnup-widft Here's our regular round-up of what's been going on across the Group..

SAINSBURY'S MEDICENTRE FOR SOLIHULL EXPRESS OFFER Sainsbury's opened a new Homebase joined with the Saturday SUPERMARKETS medicentre unit in Solihull on 25 Express newspaper in a series of March. The unit is JS's second promotions from 4 to 18 April, iPi &** > /j0 ^ LOOK OUT FOR LEVEN medicentre and is situated alongside mainly covering the garden. On 5 April, Leven store in Fife was the JS store. It will offer customers a opened by deputy retail director Bill 'pay as you go' medical facility. The COLOUR YOUR WORLD AT Williams and store manager David first medicentre (below) on a JS site HOMEBASE Fearon. Hear more of Scotland's is at Archer Road in . Homebase's World of Colour newest store in next month's Journal. campaign started on 25 March and runs till 12 May. The campaign FAIRTRADE FORTNIGHT relaunches Homebase's range of As part of Fairtrade fortnight own brand paints. There will be 72 Sainsbury's ran promotions from 2 to colours in the emulsion range of 15 March on products that carry the which 28 are new, and two new Fairtrade mark: Cafe Direct; Percol ranges - Historic Tones and One Coat. Nicaraguan Coffee; Maya Gold chocolate; Clipper Tea. The Fairtrade REIGATE REVISITED mark - which was highlighted on Homebase Reigate relaunched after barker cards throughout the conversion on 27 March. promotion - assures shoppers that Third World farmers and workers get HAMPSHIRE SITE FOR CONVENIENCE Savacentre A VERY SPECIAL THANK YOU a fair deal. STORE JS has announced a further location NEW STORE DIRECTOR FOR Towards the end of the School Rewards '98 scheme, invitations will PADDINGTON RE-OPENS HIGH for the piloting of the new WYCOMBE convenience store concept, following be sent to participating schools for children to bake thank you Neil Williams, acting district Sainsbury's new-look store in High Fulham Palace Road and Headcorn, cookies for their parents as part of a national event. The manager, south-eastern region, Wycombe re-opened on 6 March with Kent. This will be Hartley Witney in has been appointed store director, ingredients will be donated to schools by Sainsbury's and the help of staff who have worked at Hampshire. All three stores are Basildon Savacentre, reporting to sponsoring suppliers. the store for over 25 years - and scheduled to open later this year, John O'Sullivan. Paddington Bear, who was there to subject to obtaining planning permission. v***^ ML' $5 celebrate National Marmalade Day. SAINSBURY'S CHOIR OF THE YEAR IS ON THE ROAD PLANNING PERMISSION FOR BANK The first of 16 audition rounds for the BELFAST NORTHERN REGION STILL ON TOP 1998 Sainsbury's Choir of the Year Sainsbury's has received planning The regional account statistics for Competition began at The Great Hall, permission for a new 40,000 sq ft period 13, which give the number of University of Exeter on 8 March. store in Belfast. The new store will be Sainsbury's Bank accounts opened Auditions will be held almost weekly part of a large retail and leisure by each store as a percentage of throughout April and May, and most scheme, including a B&Q, an 18- that store's customer base, show will be compered by the composer screen multiplex cinema and a large that the northern region still leads Howard Goodall. Call the community retail warehouse park which will be the table with an average affairs department on 0171 695 7851 operated by retailers such as Toys R penetration of 10.65%. Whitley Bay for further details. Us, Curry's, Carpet Depot, Harvey's continues to be the top store with and Halfords. 19.96%. Shelf edge labelling encourages customers to register. CONSENT RECEIVED BRIGHT IDEAS JS has also received consent for a Five colleagues have won £25 worth TEACHERS GET A LESSON IN 10,000 sq ft extension at Tamworth of Sainsbury's Gift Vouchers for their SCHOOL REWARDS and a 9,000 sq ft extension at bright ideas on how to improve Farlington (subject to planning Sainsbury's Bank's in-store offer. Services deputy at Burpham, Jerry Camp, hosted a School Rewards permission). After a long and Their ideas and the Bank's complicated process, JS finally '98 evening at the store in March for teachers from local responses can be found in the item received planning consent for a new 'Bright Ideas' on the Sainsbury's participating schools. store in Chesham with a 27,000 sq ft Bank bulletin board on the internal As well as showing teachers some of the range of equipment REWARD POINT TOUCH-SCREENS TO sales area. A resolution to grant TA0 system. available from the School Rewards '98 catalogue, Jerry gave GO IN-STORE consent for a new store in Hornsey with a 30,000 sq ft sales area was teachers a realistic idea of how many School Points a school could Later this spring, Sainsbury's will be COMMUNICATIONS ADVISER the first European supermarket to also received. hope to accumulate under the scheme, according to its size and APPOINTED pilot an interactive touch-screen unit number of pupils. He also stressed the need for teachers to get Sainsbury's Bank has appointed enabling loyalty card holders to take financial PR consultancy Dewe across to their pupils' parents that School Points are earned in advantage of personalised special H#.VIIEBASIE Rogerson to advise on all aspects of addition to Reward Points. offers. Ten supermarkets and three communications activity, particularly Savacentres are piloting the Reward WALLPAPER BREAKTHROUGH IN FSC focusing on internal communication Point touch-screens which will offer CAMPAIGN and media relations. savings, recipes and information The world's first Forest Stewardship tailored to individual card holders. Council-endorsed paper products went on sale at all Homebase stores ARCHAEOLOGICAL FIND AT HASTINGS nationwide on 30 March. The launch A perfectly preserved Sainsbury's ofthenewlineis a major FOUR MORE STORES FOR SHAW'S grocery store from 1920 has been breakthrough in Homebase's Shaw's has recently opened four unearthed in Hastings. Hidden behind campaign to source all timber and new stores. On 20 March Bridgeport hardboard for decades, it includes paper products from well-managed and Orange opened in Connecticut, tiled walls, mosaic floors and a sources according to FSC criteria. New England, while on 3 April mahogany pediment where customers There are six wallpaper products and Shaw's opened stores in Tilton, paid for goods. The pediment will be three matching borders in the Crown New Hampshire and Hampden, kept on show, but the tiles will be Scandinavian Plains range. All carry Connecticut. covered to protect them. the FSC hallmark. Jerry Camp (standing) gives a lesson in School Rewards '98 at Burpham.

APRIL 1998 /

Ryan Ludlatn - the face the public s

10 JS JOURNAL FEATURE

Sainsbury's is committed to

achieving Investors In People, the

national standard of excellence in

training and development which

helps organizations improve their

performance through their people.

The target is to achieve Investors

»««*• In People in every Sainsbury's x SI .-- USX P^» KZJ> location by the end of 2000. The

Journal goes to Islington store to

find out what achieving Investors Above left: Pat Kirwan. Middle: Susan Spencer. Right: Jim Rutledge and Steph Riches. * In People means in practice.

hen I first heard about Investors In People By quietly getting on with making improvements rather I was pleased," says Islington's store than shouting about them, Jim believes there's no danger of manager Jim Rutledge. "I see it as an raising expectations too high: "If you do that, you shoot important way forward, both in terms of yourself in the foot. We had to think carefully about how we o listening to the views of staff, and ensuring they are properly put Investors In People across to staff and management." INVESTORS IN PEOPLE trained to do the job the company requires." There seems to be no problem there - Islington staff To get the Investors In People ball rolling at Islington, speaking to the Journal are positive about Investors In People, ACTION FOR ISLINGTON diagnostic questionnaires were given to staff to find out where and training and development generally. Pat Kirwan, customer the store was in relation to the Investors In People standard: services supervisor, says: "I've gone from being on a checkout

Now that an action plan has where the 'gaps' were that have to be bridged before the store to supervising in 17 months, so I think the training's good." Pat can be awarded Investors In People status by independent, was also part of one of the store's Investors In People focus been made, here are some of external assessors. Focus groups were also held at the store, groups: "We talked in general about the store and what we the things Islington has to do giving staff the chance to say what they really think. This thought of the company." to meet the Investors In provides the information the store needs to devise an action Assistant manager in training, Susan Spencer's view on People standard: plan to get its training and development practice to the Investors In People is: "I think the company thinks people are required standard before it is assessed next year. feeling left out and need to know what's going on. With this, • Make sure staff hear Some of the findings were a surprise. "I thought we'd do it's good that the store manager takes it so seriously - it gives us about training better on communication," says Jim, "because we had a 'feelgood factor'." opportunities newsletters and noticeboards. But what we found was that staff Training coordinator Ryan Ludlam feels that focusing on wanted to be talked to rather than have to read something. So training can only be a good thing: "You're the face of the now we're making sure managers carry out regular meetings company, so the more knowledge you have, the better you can * Ensure appraisals occur with all their staff." make the company look. All the members of management consistently in all For Jim and his team, meeting the Investors In People seem to be committed to making things happen." departments standard doesn't mean hype. In fact, as you walk through the Jim and his team are clear that there's a lot of work to do store, there are no visible signs that this major initiative is before the store is assessed next year - and it won't all be easy. • Reinforce each taking place at all. That's a conscious decision on the part of He compares it to driving round the M25. Some stretches individual's contribution Jim and personnel manager Steph Riches. "It's all about they'll be able to motor along - others they'll be stuck in traffic. to success through actions speaking louder than words," says Jim. "Investors In But he's confident they'll make it: "I'd like to think we weren't appraisals and informal People for us isn't about doing anything new or radical, it's on the starting line when we started working towards Investors meetings just about doing what we're doing already, but better." In People. Though it's a big challenge, the reward for everyone This means building on knowledge already gleaned from will be well worth the effort." the first TalkBack survey and staff councils. According to Jim, Coordinating Investors In People across the company is * Develop managers' Investors In People has provided a framework and a focus for development programme adviser in resourcing, training people skills. work already taking place. For example, staff councils and development, Andrew Tanner. Says Andrew: 'Jim is spot highlighted that students and night shift workers were two on when he says that Investors In People is about doing our groups who felt undervalued and under-represented in the normal jobs. We already have most of the tools for achieving store. So Jim is now making arrangements to hold meetings Investors In People in the business. The challenge is to with them in the same week as a regular staff council meeting. make them work and to develop the business by developing The night shift deputy manager has also been appointed to an our people. If we can do that we shall become an Investor Investors In People steering group. in People."

APRIL 1998 11 WRITELINES Have your say tickets, discounted cruises and Reward the holidays available through AIR SUPERMARKET SONNET MILES, free phone calls elderly through BT TalkTime and money off Whitbread Beth Nelson, checkouts, Purley Way: Martin Law, restaurant meals. assistant manager, meat, There are many customer The slow melodic beep of checkpoint nine Sutton Coldfield: groups with which we would like to build stronger Grows louder as my chariot draws near. Many of our customers have relationships: we are already My tower of beans collapses with a chime asked whether we have plans strengthening our offers to to use the Reward Card to young families through the 0-5 That echoes down the aisle, but you don't hear. market more to our older Club, and to pet owners of all Both 8 and 10 seem lonely next to you, customers. Sutton Coldfield ages through the Sainsbury's has a very elderly customer Pet Club. Miss 7 smiles across and gives a wave. base and we have increased our base from 79% to 82% in I awkwardly manoeuvre to your queue the last two periods. This And fish out crumpled coupons that I've saved. represents an extra 1,500 card Baby holders. The beeps are throbbing louder as my goods , one of our local aboard Are slowly rolled away from me again. competitors, is advertising 'over 60s' days, where a David Bowler, fresh foods, Say something! Now I think I'm sure I should, percentage-off offer is made Savacentre London for them. I feel that JS should Colney: Perhaps you're sitting thinking just the same! be competing with this. It You smile at me. I gulp and quickly say would make my elderly friends I think we may be missing a very pleased. trick by .not providing a trolley "My goodness, isn't loo-roll cheap today!" for parents who bring a young Clare Reichenbach, baby into the store in a baby affinity executive, carrycot car seat. They either designed where the carrycot seat. However, thanks for your relationship marketing, have to perch the carrycot can be carried on a shelf/ suggestion, and if you have any Blackfriars, replies: over the trolley, or place it basket above the trolley basket, further thoughts on how this inside, so restricting the secured with a strap. Carrycots could be tackled please drop Sainsbury's Reward Card is amount of space left for have loops on the topside of me a line. In the meantime, I'll designed to satisfy the needs shopping. So the risk is either them where the parent secures be targeting Colney as a trial of all Sainsbury's customer that the baby's carrycot falls them into the car seat using the store! groups. Many of the Reward off the shopping trolley, or if car's seat belts. I agree that Card offers are suitable for the shopping starts to pile up, there is a risk of making the (Editor's note: Children in trolleys our older customers, for then it could fall on the baby. trolley top-heavy, but this could seems to be the flavour of the example, theatre and cinema Can we not have a trolley be overcome with a balancing month. See the archives on page 36 weight at the bottom of the and the story on Pound Lane's shopping trolley. Babies grow triplets on page 4). out of this kind of car seat by STAR LETTER their first birthday, and so will not be particularly heavy. £5 World Cup USA okay? Peter Gibson, equipment development manager, Mike Paterson, senior deputy manager, Shrewsbury: tickets ? Blackfriars, replies: Joe Coen, SABRE analyst, Once again the role of JS in American food retail is being called into question by analysts who There is a design project Blackfriars: believe we should concentrate on our own market instead of diversification. The figures currently being carried out quoted in the press suggest that JS will have to invest £2 billion to increase market share (to between ourselves, a trolley I see that JS is to be the the value of £10 billion) to reach the target set by the chairman. The message from the City supplier, JS marketing 'Official World Cup Super­ department, and an outside market'. This appears to be a seems fairly blunt... Get out of the USA full stop. design consultant, to try to good marketing opportunity has not followed us, and with the perception that "they" have the correct strategy, solve this issue which has been and I'm sure will benefit both JS and we do not, the inevitable knock-on effect to share price is a real concern to most in the recognised as a gap which and the FA. Like a lot of football Group. (Tony Macneary, NatWest, advised selling JS and investing in Tesco). needs to be filled. I do not know supporters in the country, and at this stage which direction it no doubt the company, I am Are/will we be paying too much for the American side of the business? Can we not invest will take, but we must be aware disturbed at the totally that money in the UK to gain, if not the same, a better return on our investment (be it an that there is an EC directive inadequate number of World acquisition/accelerated store opening programme)? which specifies test criteria for Cup tickets available to the all supermarket trolleys. general public. Can the City and all the analysts with negative comments be wrong? And if they are wrong, If we decided to make It seems that the whole why is the perception of JS not as positive as that of our main rivals? provision for the mounting of a ticketing allocation will benefit seat high on the trolley basket, two camps: the one-attendance David Bremner, deputy group chief executive, replies: it could upset the balance by -a-season corporate hospitality Any long-term strategic plan needs good short-term results to keep it valid and on track. For raising the centre of gravity too guests and VIPs, and the touts. much. The trolley would then be Both at the expense of the many years Shaw's performance was strong and underpinned our US plans. The last two illegal. If, as you suggest, a ordinary supporter and with years have encompassed an entry into a new trading area, Connecticut, which has led to a counter balance was added, the additional risk of crowd decline in profitability. This occurred at the same time as the UK businesses were also under there is then an unnecessary trouble due to the inevitable breakdown of segregation. The pressure. Many of the City analysts felt this was due to a lack of focus in the UK and called for load added to the trolley weight which will adversely affect government has realised the a rethink of our US plans. The board must take a longer-term view and still believes that the control. danger of being seen to indulge US offers prospects of investment returns equal to the UK. I suspect the answer will be in a junket, by banning ministers Incidentally, I must comment on two other issues in your question. Firstly, the £10 billion along the lines of the disabled from attending World Cup games. I'm sure JS directors sales 'target' often referred to by analysts, is not a specific JS target but our estimation of the child trolley where a seat is mounted into the trolley frame. and marketing managers scale necessary to operate in seven to ten years'time for any US food retail business. I visualize a dedicated shelf, similarly would not take Secondly, I'm not sure that Tesco is perceived to have a 'better' long-term plan than us; after just behind the handle, with a advantage of any opportunity to leapfrog over ordinary fans. all, it recently pulled out of France having been there for some time. car seat belt, reproducing a car

12 JS JOURNAL WRITELINES

Can the Journal confirm, whether any World Cup tickets STAR LETTER will be made available to ANY JS staff as a result of this deal? If so can the Journal confirm how these tickets are to be s! Silent nights allocated' My preference would Charley Banbrook, night shift, Streatham Common: Bill Williams, deputy retail director, Blackfriars, replies: be for some form of ballot. With reference to our all-night Friday shopping experiment, / regret I can't tell you the costs and profitability of 24-hour Colin Wagstaffe, can we have some comments on how we are doing with trading as this is commercially sensitive information we don't marketing manager, respect to making a trading profit? want our competitors to know. But, I do assure you we moni­ Blackfriars, replies: As part of the night shift team we are in a position to tor this, and it is profitable, especially as it does attract new Sainsbury's is actually The monitor customer numbers in detail. After around 12.30 am customers. We now have 49 stores trading all night Friday, Official England Supermarket' you can almost count the number of customers on two three of which trade all night Thursday too. We recently and our link is with the FA not hands till about 7.30 am when things start to pick up again. stopped trading all night Friday at Dome Roundabout and the World Cup organisation. We Even during the Christmas period there did not seem to be Wandsworth where trade was modest. believe that this link with the much variation, except we had a large volume going through We know trade is light between 1 am and 7 am, but it is team rather than the event will be much more meaningful for the checkouts till around 1.30 am. Then back to normal. simply not worth closing for six hours. The process of closing our customers. The launch of 24-hour trading last year also seemed to and opening again is time-consuming itself, and the trade The agreement we have have been ill-timed, starting as it did just prior to the between 1 am and 7 am, whilst low, is building. with the FA can be broken down summer holidays when all the schools close and most We started 24-hour trading last summer to maximize into three key areas: people go away. I realise that we like to get off the starting potential on light nights and beat the competition. 1. We can use the designation blocks quicker than the opposition, but at what cost I I appreciate this has meant new ways of working, but most 'The Official England wonder? Supermarket'. of the staff I have spoken to on my all-night visits have 2. We have been granted Would it not be more sensible and cost effective to stay welcomed the customer contact, the tidier methods of working special rights to develop open till midnight then re-open at around 7 am, thus saving and now seem to feel more part of the Sainsbury team, rather exclusive own label 'England' money on extra staff and security? The night shift could than a 'forgotten army'. Regarding music, we do plan to trial products. work to their normal schedule, working off roll pallets not some stores playing music overnight, using music similar to 3. The FA has assisted us in L-shapes, and, oh joy, we can have our radios on again! You that played at Homebase. I won't promise, but I'll try to see if making agreements with other 1 can't imagine how the night drags without our music. we can include Streatham in the trial. FA sponsors, for example the Medal Company and Umbro, to provide kit for our merchandise collection. tickets. However, some of the huge range of cash machines, Our deal with the FA does major sponsors of the World transfer funds into other bank not include any tickets. In fact, Cup, such as Coca Cola and accounts, and use the account Thanks for your support the FA itself is very frustrated Gillette, have obtained tickets directly to pay for purchases John Salen, store manager, Stratton: with the way the World Cup and these will be distributed to in anyTesco store. (Even organisation is distributing customers as prizes in various Sainsbury's doesn't allow I would like to express my sincere thanks and competitions which you will see direct card payment yet appreciation to all management and staff across the x in-store. against a Sainsbury account company for the good wishes and condolences sent to r/ m in a Sainsbury store). Okay, it wasn't called a my family and me after the recent loss of my wife. 'bank' (it was the Tesco Their thoughts were a source of comfort and have Join the clubcard plus scheme), but helped me greatly during this sad time. in everything but name it library provided the same (and STAR more) facilities as the education I will certainly be Carole Ince, bread and Sainsbury's savings account. Schools encouraging my friends and LETTER cake assistant, and Julia (You'll be pleased to hear that other parents to ensure they Colley, deli counter we've since closed our Tesco's will benefit take part, by completing the assistant, Romford: account and opened a registration form and Lisa Addison, branch Sainsbury's one!) Mrs M Barnett, returning it to their school. personnel assistant, New customer, Cheadle: I would also like to say Barnet: We and our colleagues at Romford store have donated Richard Chadwick, thank you to the staff at May I congratulate books to form a library which deputy chief executive, Cheadle, who I find so helpful. Here at New Barnet, we're Sainsbury's on the introduction is displayed in the staff Sainsbury's Bank, replies: Particularly Pat Smith trying to get the message of the latest School Rewards canteen. Anybody wishing to and Ann Baird on the across on absence reporting '98 scheme. I am certain it will borrow a book pays 50p. In just Sainsbury's was the first checkouts, who always have a and resumption. Here is a be very popular and most a few months we have raised supermarket to obtain a smile and pleasant word for poem that Sheila Johnson, beneficial to all the schools £60, which has been sent to banking licence and offer a all their customers. It makes health and beauty assistant, that participate. As a grand­ Breast Cancer Research. Maybe range of financial services to shopping so much more and staff council member our customers, which now parent of a child in primary enjoyable. composed that we hope will this will give other stores ideas for similar schemes? includes savings accounts, be of benefit to other credit cards, personal loans, employees. mortgages and household insurance. You are correct in saying Tesco launched their Have your say Ode to the Self Were we clubcard plus account prior Certificate to the launch of Sainsbury's Do you have anything to get off your first? Bank, but this was largely an chest? This is your chance to voice Been off sick? extension of their loyalty your opinion and ask any questions Then don't delay Derek Pattenson, scheme, primarily aimed at you may wish to put to management. Fill in a sick form right away! ISD, Blackfriars: allowing their customers to budget for their groceries Ideas are also very welcome! A manager's signature is Wee'v e often heard that JS was and pay by direct required the first high street debit from their Each issue we'll choose three 'star' On this form you have supermarket to enter banking budget letters and the authors will receive acquired! services. Yet almost a year account. It cheques for £20, £10 and £5 before Sainsbury's Bank was did offer a Failure to do this straight respectively. away" launched, I was transferring good rate of interest funds by phone and by standing Could have an effect upon on surplus funds which Please write or e-mail your pay! order from my current account could not be beaten until to the address on page two, marking into my Tesco's account. From Sainsbury's Bank entered the So please! Please! Please! there, (where it earned an market and offered a better your letter "Writelines". Do your part, and get it right excellent rate of interest), I rate. from the start. could withdraw cash from a

APRIL 1998 13 FEATURE

In 1986, archaeologists working with construction workers building the seventh Savacentre discovered the remains of a 12th century priory. Such was the importance of the find, the company decided to pay for a full archaeological excavation which is now nearing completion. The JS JournaFs reporter put on his wellies, pulled on his ancient woolly jumper and went down to Merton to investigate. ANCIENTS

archaeologists: "We couldn't believe our luck because it's very Not a lot of people know this, but Merton has a All sorts of discov long and fascinating history dating back to prehistoric times. rare to find such a well-preserved Augustinian priory on the There's evidence that Bronze Age settlers once camped beside outskirts of medieval London." Derek's luck continued when the local River Wandle and in later times, Roman invaders Savacentre agreed to pay for a full-time team of archaeologists built a road through Merton connecting London with to complete a thorough excavation of the site. Chichester (a forerunner to the M25 and probably a lot less So Merton's very own 'Time Team' began the exciting task congested!). of uncovering Merton's medieval past. They concentrated their Perhaps the most intriguing part of Merton's history, excavation in those areas directly affected by the Merton however, lies just outside the main entrance of our very own development (all building work had to wait until the Merton Savacentre in the shape of a well-preserved medieval archaeologists were satisfied they had safely recovered every Augustinian monastery known as Merton Priory. notable artefact). This involved excavating the church, the The story began in 1986 when archaeologists working on cemetery to the north of the church, as well as burials within the Savacentre site discovered some of the priory's foundation the church and cloisters. Once this was completed in 1990, the stones. All construction work in the priory area was put on green light was given for work to begin again on the Merton hold while archaeologists from the Museum of London Savacentre. assessed the find. Perhaps the most unusual discovery was the 700 medieval According to the Museum's project director, Derek Seeley, burials found in four separate cemeteries within the grounds of the discovery on the Savacentre the priory. There were few headstones and, most of the dead site caused quite a stir in had been buried in either stone or lead-lined coffins, or in a the local community as simple textile shroud. well as amongst local So what does Merton store director, Steve Potts, think about the whole thing? "It's great to have a chance to discover a

A unique example of a very important part of Merton's past. Eight hundred years on, I 13th/ 14th century Earlswood wonder what the monks would have thought about their new earthenware pot found in a ditch to the north of the priory neighbour!" One thing is certain, monks would have found church. Pottery from as far as visiting Savacentre's meat and fresh fish counters a lot easier Rhineland and southern Spain was also unearthed. than trapping local wild animals!

14 JS JOURNAL Archaeologists expose the gravel surface of the Roman road Stane Street' which is located to the east of the priory site.

KEY DATES IN MERTON PRIORY'S HISTORY: 1121-22: Henry I granted a charter confirming the gift of the manor of Merton to the priory. Records reveal that there were royal lodgings within the priory precincts, and it is known that Henry III had his own quarters at the priory by 1258. C1130-1141: ies tell us more about life in medieval Merton: Thomas Beckett, later Archbishop of Canterbury, educated at Merton Priory. Left: Fragments of pottery found • A 16th century distilling device was found which proves that some on the Merton Priory site. inhabitants liked a drink orthree! 1217: Below: Examples of two types of Peace conference between Henry burials. The one on the left is a III and Louis, Dauphin of France, • Oyster shells were reused as paint palettes, so locals were quite stone-flined grave and the one on held within the Chapter House. the right is a stone coffin. The fond of doing a spot of DIY. type of grave and location in the priory depended on a person's 1222: wealth and status. • Love was alive and well in medieval Merton. A gold ring with the Tower blown down at Merton • T.3R French inscription 'ne weil aymer autre que vous' translates into: 'as during a big storm (Michael Fish I wish to love none other than you'. (However, no evidence has been can't be blamed for that one) unearthed to suggest there was an equivalent to Blind Datel). 1236: Eleanor of Provence, Henry Ill's • Although the inhabitants of Merton Priory were probably much queen, crowned at Merton healthier than their counterparts in central London, some of the bones showed signs of osteoarthritis and cancer. cl4th: Frequent royal demands for loans • Thousands of black mustard seeds were found at one spot which and gifts to fund the Hundred shows that this was an important medieval condiment and also used Years' War against the French. for medicinal purposes. Above: Two medieval silver coins found on 1437: the site. The smaller Henry VI crowned at • A wide range of oyster, whelk and snail shells were recovered, coin is a penny from King John's reign Merton Priory. highlighting our medieval ancestors' fondness for shellfish and snails. c1205-10andthe larger one is a 1538: fourpence from • Over 250kg of animal and fish bones were collected, proving the Dissolution of the priory by Edward Ill's reign inhabitants were big meat-eaters. Some bones exhibit butchery (1350-61). Henry VIII. marks.

APRIL 1998 15 SPECIAL REPORT property

Sainsbury's isn't just involved with buying land for its supermarkets. It also has a dedicated team J Sainsbury Developments Ltd (JSD)- which develops sites for big name retailers and the Sainsbury Group. The Journal finds out more.

The retail property market has come a long then leading developers in the UK. The aim was to securing free-standing sites in its own right, way since John James and rent­ make the most of surplus land that was no longer provided there is a corporate benefit, such as when ed their first shop at 173 Drury Lane in 1869. At that required by the Group for supermarket the development provides the Group with a time, the annual rent was around £128 - nowadays it development." foodstore or a Homebase. would probably be a four figure sum! Five years later, .Sainsbury's ended its ties with In almost every situation, JSD still has to secure But what has all this got to do with J Sainsbury LET and formed JSD, a wholly-owned subsidiary of J other UK national retail companies and has Developments Ltd (JSD)? Well, the expansion of Sainsbury pic. Says Barry: "Basically we are a trading previously worked with Curry's, PC World, Toys R Sainsbury's is due largely to the successful acquisi­ company and not an investment business. It's our US, Comet, Halfords, Carpetright, Seeboard, MFI tion and development of land for its stores - and job to attract other retailers to our schemes, then and Shoe City. That's where our marketing role that's exactly what JSD does today, except it sell and get the best possible price for what we've comes in," says Barry. develops land primarily for other retail businesses. built. All profits are then invested back into new "We have to attract other retailers as well as JSD managing director, Barry Henderson, takes development projects." Sainsbury Group companies. It's an interesting and up the story: "In 1988 J Sainsbury pic formed a joint When JSD first began, it acquired land that was very fast moving business, and I wouldn't change it venture property development company with next to, or very close to, an existing JS trading store. for anything." London and Trust (LET), one of the In recent years JSD has, however, been successful in CASE STUDY: Forging new alliances inTelford

JS's new replacement store in the Telford Forge Retail Park, which opened on 3 March, is the first supermarket to be developed by JSD. The JSD team quickly saw the potential of the Telford site. By demolishing and moving the existing eight-year- old store, it would open up some surrounding empty grassland and make available over 200,000 sq ft of other valuable retail and restaurant space, plus provide the Group with a brand new store. The profit made on these other retail units would pay for the entire replacement supermarket. After careful and shrewd negotiation, the JSD team persuaded the owners of the empty land to sell at a reasonable price. Everything else then fell into place - JSD obtained planning permission and approval from the Sainsbury's board, and received a positive response from potential tenants wishing to let the other retail units. These included big household names such as Curry's, PC World, Courts and Allied Carpets. Some of these opened at the same time as the new JS store and the remainder are expected to be open for business by November.

The building work begins Construction of the new JS store involved extensive ground works (as the site was previously an open coal system to ensure that traffic will flow freely in and out of fhe deal itself was extremely inventive and, indeed, mine) which were completed in October 1997, making the the development. All in all, 15,000 tonnes of concrete were unique because it meant that JS had a brand new store earth embankment which has been built to shield the site used for the foundations, 360,000 tonnes of earth were at nil cost, and the Group had an additional £5 million from the M54 motorway, the longest structure of its kind moved and over 800 tonnes of steel were used for the JS profit-all thanks to JSD. in Europe. Additional work was also needed to the road and the first retail units.

16 JS JOURNAL PETS SPECIAL

With its first birthday just around the corner, Sainsbury's Pet Club has teamed up with Pets, Pets, Pets and Channel 4's Pet Rescue to put on the

The Pets, Pets, Pets Show offers ultimate day out for pet lovers. everything from displays of dog obedience by rope-walking stunt puppies to advice from Britain's own horse whisperer and experts on cat and dog behaviour. There are eleven ^ shows in all, taking place on eleven dates from 2 May to 21 June, all in the beautiful grounds of stately homes at five different locations around the country. Whether or not you're one of Adayatthe the 180,000 members of Sainsbury's Pet Club, you and your family can have a special discount on entry prices - as long as you're able to get to the customer services desk of one of Pets Pets Pets show the 105 JS stores selling tickets and show your name badge or The outdoor animal arena The Pet Theatre staff pass. Stunt Puppies Live Free half-hour presentations on: The ticket prices are: Majestic Birds of Prey (except 16 May) • The tiger inside your cat The Terrier Racing Team PRICES AT CUSTOMER • The Kennel Club's Good Citizen Dog Scheme SERVICES DESKS* Parade of the Pedigrees • Your questions answered by experts Sainsbury Public The Super Sheep Dog Show • Customs and excise sniffer dogs £ Group staff jj • Guide dogs and hearing dogs Adults The Pet Clinic • Pet grooming PETS £3.40 £5.00 • Rescuing reptiles See pet behaviourists and vets in action inside a PETS • What it takes to own a parrot Children under 16/OAPs modern vet surgery PETS £1.90 £3.00 SHOW I Family (2 adults, 2 children) DATES FOR THE SHOWS Sainsbury's ff* £9.00 £13.00 TATTON PARK, Cheshire Saturday 2 May, Sunday 3 May and Monday 4 May PetClub#| *The 105 stores selling tickets WOLLATON PARK, Nottingham Saturday 16 May and Sunday 17 May are in reasonable travelling HIGHCLERE CASTLE, Saturday 30 May and Sunday 31 May The shows are open distance of the five stately from 9am - 6pm each day homes hosting the shows. These HAREWOOD HOUSE, Saturday 6June and Sunday 7 June - entrance includes free car parking. are Tatton Park in Cheshire, KNEBWORTH, Stevenage Saturday 20 June and Sunday 21 June Wollaton Park in Nottingham, Highclere Castle in Berkshire, If you can't get to a store selling tickets, but still wish to go to a show, information on non-discounted tickets is available on the Harewood House in Leeds, and Pets, Pets, Pets ticket hotline on 0121 767 4353. Knebworth in . Win FREE tickets - but you'll have to hurry

Aside from discounts, the Journal is also offering you a quick chance to win one of fifty family tickets. Simply answer the question on the form below:

How many members does Sainsbury's Pet Club currently have? Pets Pets Pets entry form Name: a) 1,000 Address: b) 50,000

c) 180,000 Work location:

Send your completed entry to Clare Wilson, J Sainsbury Contact tel no: pic, Relationship Marketing, 9th Floor, Drury House, Stamford Street, London SE1 9LL by 25 April. Please specify date of show you wish to attend Photocopies of this form are acceptable. Tickets will go to the first 50 correct entries. 17 I

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place a consistent, flexible management structure across all our stores. The aim is to improve customer focus and customer satisfaction and to increase the support and motivation of store staff and manage-

Norman Lake (centre) with members of the The primary objective of the Customer East Grinstead team spearheading the trials. First Management project team. MAIN FEATURE New shape for the most important structure of all As supermarket management teams get set to A full communication process has been undertaken for the Customer First Management trial, including information packs take on a new shape, the Journal looks at the for each store and local staff councils being briefed by store managers. The questions, thoughts and comments which have work of the Customer First Management project come back through the process have been documented and fed team in designing a management structure to into the consultation process. The next step in the project started on 20 April when seven selected stores began trialling face the competitive challenges of today. the proposed structure. The seven stores in question are Cheadle, Clifton Down, East Grinstead, Fulham, Leamington he need for a change in the store management Spa, Whitechapel and Woking. structure, four years after the last set of Says Alex: "It's important people understand these stores are modifications, reflects the significant changes the running a trial. The structure will be adapted in response to the supermarket business has undergone in recent years. lessons we learn and feedback we receive over the next few Supermarket trading hours have increased signifi­ months. So far, the only principles set in stone are that this will cantly, for example, and the customer has been put not be a cost-cutting exercise, and no people will be lost as a Dat the very centre of Sainsbury's Supermarkets' business strategy. result of any changes and, of course, that the structure enables Making sure the structure of store teams is right for meeting our management to focus on the needs of today's customers. these changes is the job of the Customer First Management "During the trials we will be spending a lot of time reviewing project. A project which began last spring when - following the roles of the whole management team and how we can get feedback from store managers and their teams - retail director the right balance between being more customer focused, Robin Whitbread commissioned a report on the current store ensuring people management is high on the agenda, and management structure. meeting the operational requirements of the business." The report highlighted the need for change. In particular The success of the trials will be determined by several for trading hours cover to be improved, for members of measures, including improvement in employee and customer

management to have clearer job roles, for duplication of roles to satisfaction, and a reduction in the working hours of • be removed and for managers to work less hours. A key part of management teams. To make sure that any improvements in the report identified that managers wanted to have more time to trial stores are the results of the new structure - and not simply HB ils»pi focus on people management and development - aims very because a spotlight is being put on the stores' performance - two f. much in line with Sainsbury's Web business strategy of motivat­ stores operating the present structure are being given the same ing and developing people to be responsive to customer needs. support and management training, throughout the trial period, ^L P ~ So far, the Customer First Management project has involved to see if they produce comparable results. the large-scale consultation of colleagues throughout the Looking ahead to the trial at East Grinstead, the store's business by the project's team, and the preparation of the new manager Norman Lake says: "Retail is a constantly changing structure's trial at seven stores. business. We've got to be ready to meet the demands and needs The Customer First Management team was led through the of today's customers. In order to achieve this I need a structure first part of the new structure's design stage by district manager that allows me to focus on both my staff and customers. Top: Leader of the Customer First Richard Davies. Responsibility for the trial, evaluation, review "There is apprehension in stores not involved in the trial Management project team, Alex Camara. and roll out of the structure has been taken over by Alex about what the new structure will mean for them. But when Camara, former regional operations manager. Working with colleagues know what's really involved, I think they'll realise the Middle: George Goodman looking Alex are business analyst from business projects, Kate benefits to the customer, to staff and to themselves." forward to spending more time developing his produce team. Williamson; seconded district personnel manager Jane Hepper; Norman's produce manager, George Goodman, also has and seconded store manager Chris Yates from southern region. high hopes for the trial: "From what I've seen, I'm sure that I'll Bottom: Senior provisions Alex Camara, takes up the story of the project: "In order to be able to work more effectively. assistant, Daniel Wogan, likes the idea that East Grinstead will be in understand clearly the views of our management teams a series "If the changes work, I'll have more support and I'll be able the spotlight and is waiting to see if of focus groups was set up involving the various roles within the to spend more time with my people. This will enable me to Customer First Management really current management structure, from assistant manager to store develop an even closer relationship with my team ensuring ever- does improve training and promotion within the store. manager. Following these focus groups, sessions were held across improving standards of customer service and confidence in the the company with district managers, district personnel managers, running of the department in my absence." and regional directors. Importantly, research was also carried out How well the Customer First Management changes work in among non-management staff and customers to understand their the trial remains to be seen. But Alex Camara is determined the views fully. Customer First Management structure will ultimately bring "The focus groups, consultations and research confirmed greater success to the business: "No doubt there will be aspects shortcomings in the present structure. Our aim is to ensure that that need further review and clarification. With the input of the the new structure allows our management teams the opportunity store teams and with other feedback during the trial, we will to focus clearly on the needs of our customers and staff. To listen carefully and make the necessary changes. achieve this, one of the most important parts of the design stage "The trial store teams are an important part of the Customer was to create clearer job roles and accountabilities. Once these First Management project team. Between us and with the help had been designed it was agreed that we must fully trial these of our retail and personnel colleagues, we will produce a proposals and communicate openly to store teams so that we had structure that meets the expectations of today's customers and feedback, not only from the trial stores but also from non-trial will take us into the next millennium." management teams." News of the trials will appear in future Journals.

APRIL 1998 19 FEATURE No place in the world

hildren stitching footballs 12 hours a day. standards for auditing companies' overall ethical performance. Workers crowded into factories with no fire The most recent product of JS's investigation into ethical escapes. Farm labourers without access to practice, with its partners in Fairtrade and the ETI, is the Code drinking water or a first aid kit. of Practice (below), which has already been issued to Tales of exploitation and poor working Sainsbury's direct suppliers with Homebase's soon to receive it. conditions have been a regular feature of the foreign news and Phil Wells of the Fairtrade Foundation is clear about what labour pages in recent years. Thankfully, none of the horror he wants the code to achieve: "The code must change things stories apply to Sainsbury Group suppliers. But can Sainsbury's for the better on the ground. It's no good pulling all the child and Homebase, with their enormous buying power, really workers out of a factory if it leaves their families without any change the world and stop unscrupulous producers ignoring income at all, and the children themselves end up on the street A Georgian farm worker trims the roots and tops off onions. basic principles of worker welfare? to become prostitutes or criminals. According to the technical division director, Geoff "With the help of the pilot studies JS has carried out at four Spriegel, the answer is no. Speaking earlier this year at a suppliers in Kenya, India and China, we must establish best briefing for managers in charge of the product technologists at practice for other companies to learn from. This means Sainsbury's and Homebase, Geoff said: 'JS won't achieve ethical establishing the best way to stop children being pulled out of trading around the world on its own. We need a collective the family to work; the best way of ensuring fair wages are being approach with non-governmental organizations (NGOs), the paid, and the best way to see health and safety standards are world labour movement, the UK government, and other high enough." retailers and manufacturers. The idea of changing "What JS can do is help establish a socially-responsible things on the ground, as Seasonal workers on the onion grading line. bandwagon, then give that bandwagon an almighty shove." opposed to simply drawing JS put the wheels on the bandwagon three years ago when up a charter on paper, is it began work on a socially-responsible trading framework with underlined by Geoff the Fairtrade Foundation, the umbrella organization whose Spriegel's view on the founding members include Oxfam and Christian Aid. Since SA8000 accreditation - then JS has joined with NGOs and 20 other leading UK designed by the US-based companies to take part in a government-sponsored programme Council for Economic known as the Ethical Trading Initiative (ETI). The key aims of Priorities and given to the ETI are to agree standards of worker welfare; advise on the companies for meeting a setting up of systems for monitoring that those standards are global standard for social Geoff Spriegel briefs technical managers on the Code of Practice. being met; to design training in social responsibility; and to set accountability. Says Geoff:

20 JS JOURNAL for the unprincipled

"Some US companies like Toys R Us and Avon have already jobs are considered well paid and secure. They give regular Hand-harvested Mangetout in Zambia. expressed their support for the programme, and Sainsbury's is employment and offer opportunities for career development." a member of the advisory board. But we are not planning to The search for new suppliers can lead, however, to ask our suppliers to seek accreditation because we do not want producers whose workers don't enjoy good conditions. In a obtaining a certificate to be the goal. The real goal is to three-week trip to the Far East recently, Homebase senior improve things on the ground. And that requires us to product manager Sue Stewart visited 20 companies, including understand local culture and apply the Code of Practice within one with a factory that had broken windows, products stored that culture's social framework." on the floor and no proper extraction for glue fumes (below Checking how things look on the ground, from the right). Needless to say, the company did not become a

technical and food safety point of view, is the job of the Homebase supplier. Says Sue: "These working conditions are The harvest of each fine bean picker is Group's technical managers and product technologists. The unacceptable. Apart from the gloomy atmosphere, the factory weighed at a weighing point. trips of product manager, organics, Robert Duxbury, have was dirty and cluttered with poor access to fire extinguishers. taken him to farms in the US, The Gambia, and Zambia "We want to work in partnership with manufacturers to amongst other places. Says Robert: "The onions we buy from improve conditions, but if they are not willing to make an American farm in Georgia (left) have tender skins. They improvements, they cannot expect us to do business with don't hold up well to mechanical handling so the farm uses a them." lot of seasonal workers to hand harvest. Not that all Chinese manufacturers have poor working "The biggest health and safety issue is dust from the bags conditions. Far from it. There are many companies with of onions being tipped out. Our Code of Practice requires that excellent working conditions, such as the electrical accessory

all workers have dust masks." factory (bottom right). Says Sue: "For socially-responsible Unacceptable working conditions at a Christmas products factory. Conditions for workers at a farm growing mange tout in trading sourcing, we must go to see as many of the companies Mazabuka in Zambia (top right) are also good according to ourselves as we can. Robert: "Like many JS suppliers, they've been a supplier for "One factory we saw last year in south-west China was using many years and there is a genuine will and interest from them workers who lived up to ten days' journey away, so they had to to pursue worker welfare. They have a creche and a feeding live in. The accommodation was very poor and we put pressure station. In fact, it's quite common for farms in Kenya, Zambia on them to improve. Now they have built a brand new and Zimbabwe to organize feeding for their workers." dormitory block, a canteen and washrooms. Like the Georgian onions, the delicate fine beans grown in "It's a start, but we mustn't kid ourselves about the scale of

The Gambia (main picture and third from bottom, right) also the situation. This is a huge, long-term project, not just for A well-run Chinese factory with easy require a lot of hand pickers, along with pack-house staff, Homebase and Sainsbury's, but for the whole world. We can't access to fire extinguishers, good air circulation and clearly visible work including quality controllers. Says Robert: "These pack-house do it alone." instructions.

APRIL 1998 21 FEATURE A fisherman's tale

It's early morning and the Journal is waiting by the side of a loch near Fort William, in the Highlands of Scotland. We're

tagging on to the last day of a visit by fish category manager

Richard Diplock to Scotland's salmon industry.

A thick mist means that visibility is extremely limited - we can't

see the boat picking us up until it looms into sight just a few yards

from the landing stage. But, once aboard, as we glide over the loch,

the mist slowly lifts to reveal the glorious scenery and the

beautifully clear water. PICTURE 1) Salmon have two main stages in their life cycle • fresh water and sea water. Farmed fish are incubated and So, sit back and enjoy our pictures (as much as we enjoyed hatched in fresh water and grown in tanks until they reach the stage where they're ready to migrate to the sea. taking them), find out some facts about fish farming, and Salmon sold in JS stores carrying the Tartan Quality mark can be traced right back to this fresh water stage, through remember, when you're scanning, serving or eating Scottish codes that stay with each batch of fish right until it's bought by the customer. salmon from a JS fish counter - it started life in surroundings as

• • "'•' PICTURE 2) These young fish, known as smolts' are gorgeous as these. transferred to sea farms where they grow rapidly. It's a delicate operation, often carried out using oxygenated tanks suspended from helicopters. Salmon's biggest enemies are sea lice and the farmers have to be on constant guard against this damaging pest. Sainsbury's has strict technical guidelines that suppliers have to meet and all treatments for sea lice require approval and regular checks. After reaching the desired size the fish are harvested and processed before being packed and sent to the store.

PICTURE 3) Mist over Loch Eil - the loch is sheltered by the surrounding mountains and doesn't suffer from extremes of weather. Salmon are extremely sensitive to the waters they live in. The cold, clear, unpolluted Scottish lochs are the perfect environment in which they can thrive.

PICTURE 4) At Hydro Seafoods' site at Loch Shona, salmon are caught and weighed. This helps with quality checking as any pests or diseases can be spotted. It's also a way of telling how the fish are growing. Demand for different sized fish varies through the year, with smaller 1 to 2 kg fish popular at Christmas and Easter and larger fish for filleting in greater demand over the rest of the year.

PICTURE 5) A fishery worker shares a joke while being transported across the loch. About 5,500 people work in the Scottish salmon industry, either directly or in ancilliary industries, which is worth £650million a year. JS sells over £20 million worth of fresh Scottish salmon over its fish counters each year and more than £10 million worth of smoked salmon.

PICTURE 6) Fish category manager Richard Diplock (right) discusses the industry with Hydro Seafoods' senior sales manager, Chris Copping. Sales of fresh fish on Sainsbury's counters are seeing excellent year-on-year increases. There's a major promotion on salmon throughout April and all quantities had to be agreed back in January so that farmers could make sure enough fish of the right size were available.

22 JS JOURNAL Farm workers travel to and from the floating salmon cages by motorboat at the Loch Eil site of Marine Harvest McConnell, one of the three suppliers which provide salmon for Sainsbury's at numerous sites all over Scotland.

*% '*

19

* ft 5<,>- OPENINGS Partick Partick's new store forms part of the newly constructed West End Retail Park consisting of other retail units including Au Naturel, Texstyle World, What Everybody Wants, Oddbins and McDonalds. The site's restricted size meant that the property Opening date: 1 March 1998 development team built the staff facilities and bulk Address: 80 Crow Road, Partick, , stock areas on the first floor, to maximise the sales G11 7RY area. Opened by: Deputy retail director. Bill Williams The store, the first to open on a Sunday, was Store manager: Tim Sutton opened by Glasgow poet Liz Lockhead with a Development surveyor: Fiona Thompson Project manager: John Williams reading of a poem dedicated to Sainsbury's in Staff: 209 (199 new jobs) Glasgow rhyming slang. She says: "I believe poetry Sales area: 15,167 sq ft (1,409 sq m) has a place in everyday life, whether it is at football Car park: 200 for JS customers plus 150 on the adjoining retail park. matches or in supermarkets." • p Queue's company - eager customers wait to get into Scotland's latest JS.

wm What rhymes with Sainsbury's? Store manager Tim Sutton meets local poet Liz Lockhead, who penned a poem about Sainsbury's especially for the opening.

f» Serving it up on a plate • (I to r) Donald Mackay, Sheila Boyce, Charles Ellis and Marie McCallum say cheese.

fl It's a piece of cake - bakery manager Colin Anderson (left) and regional bakery develop­ ment manager Wally Ashmore tempt sweet-toothed customers. Craigavon

Sainsbury's fourth store in Northern Ireland has been built as part of a major extension and enhancement programme to the Craigavon Shopping Centre (soon to be renamed Rushmere Shopping), with JS working alongside a property developer. Opening date: 3 March 1998 The design, especially the entrance, has been well Address: Craigavon Shopping Centre, received and the store is currently trading well with Central Way, Craigavon, County Armagh, BT64 facilities including delicatessen, meat and fish Opened by: Group chief executive, counters, a 120-seater customer restaurant, a Store manager: Michael Williams Sketchley unit and a petrol filling station. Development surveyor: Howard Crews Project manager: John Keating Staff: 293 (270 new jobs) Sales area: 30,090 sq ft (2,795 sq m) Car park: 653 with a further 1,400 on the adjacent retail park

The striking entrance to the store.

More in-store - group chief 0 executive Dino Adriano demonstrates that local brands like Tayto crisps and Irwin's bread are being sold alongside regular JS own label products.

Are you being served? An early customer stocks up on Easter

Chocks away - store manager Mike Williams gets ready for his store to take off.

24 JS JOURNAL OPENINGS Telford Telford - the first supermarket to be developed by J Sainsbury Developments Ltd (a small subsidiary of J Sainsbury pic) is the third JS store in Telford and part of the town's large new retail park. It's located only 50 metres away from the store it replaces.

Opening date: 3 March 1998 Thanks to careful negotiations by the JSD team, Address: Forge Retail Park, Colliers JS now has a larger, more modern store with the Way, Telford, Shropshire, TF3 4AG 'new look', award-winning lighting and layout Opened by: Deputy retail director, Bill Williams concept used first at Halifax (see March's Journal), Store manager: Steve Fuery as well as offering a J's Restaurant and a Sketch- Development surveyor: Brad Critcher Project manager: Brian Marsden ley's. Other retailers currently open in the retail Staff: 410 (40 new jobs) park include Powerhouse, Carphone Warehouse and Sales area: 40,504 sq ft (3,763 sq m) Sports Division. Car park: Currently 700 shared with other operators of the retail park. This To find out more about the work of JS Develop­ will increase to 1,340 on completion of ments Ltd see page 16. the whole site. o In high spirits - David Nichoils and Pat Jones find time for wine.

"We're the best store in the o area" is the verdict on Telford's new store from (I to r) Cynthia Smart, Heather Evans and Jackie Priest. o Telford's new store looks impressive even when it's pouring with rain! o All aboard - Gerry Duffy runs a bus service for staff, who had to park in the old store's car park.

Opening date: 5 March 1998 Address: 36-38 West Street, Deal, Kent, CT14 6AH Opened by: Deputy retail director, Bill Williams Store manager: Steve Gunner Deal opened an hour early in glorious sunshine, with two customers spending Development surveyor: Michael Neal CELEBRATION CAKE the night outside the store to be first in the queue. Project manager: Ray Riley FROM Staff: 146 (131 new jobs) The property development team managed to obtain planning consent and \SAiNSBURYSy' Sales area: 16,502 sq ft (1,533 sq m) acquire five pieces of land to accommodate this new store within a period of Car park: 232 three-and-a-half years,

Nice day for it - Deal opens meaning a lot of Deal­ o in glorious sunshine. ing had to take place! 0 Jacqueline Gill has Previously occupied something to celebrate. by a local authority car Have a crate day • Michael 0 Mossop puts the finishing park, a coal yard, a touches to the leek display. small retail unit, a O It's a snip - store manager snooker club and part of Steve Gunner opens the store an hour early while Deal station, the site Rochester town crier Peter Sadler looks on. now boasts a modern Country Town store in an excellent town centre location.

APRIL 1998 25 SPECIAL REPORT Last of La Baume wine

he trips to La Baume were part of the reward given to It was the end of an era when BWS staff made their last staff who had completed The Wine and Spirit Education Trust (WSET) Certificate of Wine. Of course, the trips were also to develop further the product trip to the winery, Domaine de la Baume near Beziers in knowledge gained on the course, and since the first visit Dwas featured in the Journals August/September 1996 issue, five southern France. more visits have taken place and around 500 colleagues have completed the qualification. The WSET aims to develop the product knowledge of people who work in the wines and spirits industry. Training with external trade associations is taking place on a number of departments, including BWS, baker)', meat, petrol, delicatessen and fish. Product knowledge is a key part of the training in-store to support the company's aim of being the customer's first choice for food shopping. On the final trip, as a thank you to La Baume, Derek Brewer from Fosse Park, Leicester, who went on a trip in February 1997,

Derek Brewer (left) presented them with a watercolour he had painted of the house. presents his watercolour BRL Hardy, which supplies Sainsbury's with wine from La to Nigel Sneyd (centre), wine maker at Domaine Baume and who paid for the trips, also set aside two barrels in de la Baume, and Richard their barrel store for the 80 BWS staff to sign. Jane Hughes, Evans, sales director for from Blackfriars, who arranged all the trips, says: "It was a mainland Europe and Scandinavia. fantastic trip, but very sad being the last one there." To run in conjunction with the French trips, Hardy's The old main house at Domaine de la Baume sponsored a store incentive across the La Baume range of wines. on which Derek based The top store in each region which achieved the greatest his painting. percentage increase in sales then went into the final round. The regional winners were Blackhall, Winnersh, Clapham Common, Hitchin, Beeston and Edgware. Each received 30 cases of wine. The final round ran during last December and it was Blackhall store which emerged triumphant, with Hitchin coming in second. Blackhall's prize was three bottles of wine for every member of staff, while Hitchin's staff each received one bottle. The competition was a huge success with sales of the incentive lines in the first round increasing by 952%. Although there will be no more visits to Domaine de la Baume, the pursuit of greater product knowledge is set to continue with further courses and trips to sherry country in Spain and the vineyards of England.

26 JS JOURNAL ENERGY SPECIAL Energy competition

The Energy Team's competition to design a poster carrying an energy-saving message unearthed some real live wires on the graphic design and slogan-writing front. The unearths live wires competition was open to all Sainsbury Group employees and their families with the

best two posters in both prize categories being used - along with ten other THE PRIZEWINNERS outstanding designs - to make a calendar showing this financial year's 14 pay periods. 12s-and-under competition The calendars are now hanging proudly in all the best offices throughout the 1st: Olivia Walker whose dad Peter is on Sainsbury Group. Entries for the competition were first invited in October's Journal the year 2000 project team at Buntingford distribution centre, wins top prize of a mountain bike. Olivia's grandad Jim and grandma Tonia also work at Buntingford - Jim as a driver and Tonia as a stock audit clerk. 2nd : Kate Roberts, who is the only designer to have two entries published in the pay periods calendar, wins a video recorder. Kate's mum Angela is a packer at Wrexham.

Over-12s competition Top 12s-and-under prizewinner Olivia 1st: Kate Barnacle, petrol filling station manager Walker, and her dad Peter (left), receive Olivia's mountain bike from at Coreys Mill. energy manager Ian Taylor (right) and 2nd : Steve Tribe, son of checkout/replenishment Buntingford distribution centre assistant at Basingstoke Central, Joan Tribe. manager Richard Penniall. Second prize of a video recorder is presented to Kate Roberts by Wrexham's senior deputy Andy Freeman with a little help from energy managers Gary Walkington (left) and the ubiquitous Ian Taylor (right).

BE A BRIGHT SPARK

f7/ r ' i » \\ D T^ Tfcq* Ctfht o* fl ^3ife energy # SWITCH ON TO ' \

HUTCHING OFF!

Clockwise from the top: Olivia Walker's message is simple and to the point - 'turn that light off!'.

A great slogan, cleverly illustrated, from Coreys Mill's bright spark, Kate Barnacle who wins a Ni nam TV.

An image with a lot of impact drives home one of Kate Roberts' fuel-saving ideas.

A beautifully-presented reminder from Steve Tribe of the various ways money goes down the drain. Steve wins a scanner for his efforts. 1

A

V / •-' ' # OFF!

APRIL 1998 27 PRODUCT NEWS The Taste test •••••• *• • * • • •••••• • • • • • The venue of this month's taste test is Golders Green and the product Sainsbury's Goal! (£4.99) - two hollow milk and white chocolate football boots and a white and plain chocolate football. Breaking their three-week chocolate diet for the test are Ann Smith (left), operational skills co-ordinator and Lorna Evans, administration manager. Helping them acquire a taste for World Cup football fever is customer services manager Robert Cantwell. Goal! certainly gets the thumbs-up with Lorna saying: "It's very, very moreish", while Ann reckons: "It's nice to be able to eat a boot". Robert underlines the good result for Goal! by proclaiming: "It's a real winner with me." Result.

AVAILABLE IN ALL STORES United colours of emulsion The entire Homebase emulsion range has been modernised for 1998, with the introduction of 38 new shades, 22 of which have been added in two new families - One Coat Emulsion and Historic Tones. One Coat Emulsion comprises ten colours in a 2.5 litre Soft Sheen finish. It is a water-based, quick-drying product, aimed at people too busy to watch paint dry. The colour palette includes Terracotta, Lime and Magnolia. Historic Tones is a range of traditional shades with a Dead Flat Matt finish. Colours include Cheltenham Gold, Malvern Blue and Winchester Red. Paints in both families cost £11.99 each, although One Coat is available at the introductory price of £9.99 till 12 May. The new Colour Card is also Sauces for available, as are tester pots for courses each family in all emulsion shades, priced at 89p for a 50ml pot. Designed to accompany meat Also watch out for the products, four fresh sauces which new Homebase Colour Planner in July. With over are also suitable for vegetarians 400 colour combinations are now available in 350 ml pots. in complementary and The range consists of Sweet & Sour contrasting shades, this (£1.29), Bolognese (£1.29), Medium will be an essential guide Tikka Curry (£1.49) and Mild Korma to home design. Priced at Sauce (£1.49). Made with fresh £2.49, the pack will also ingredients, such as plum include £2 worth of tomatoes, onions, olive oil and money-off vouchers. basil, these sauces will liven up any AVAILABLE IN ALL STORES meal.

AVAILABLE IN 114 STORES

8'CHICKEN BREAST ESCALOPES

Wilt a SUNDRIED TOMATO a BASH. UTTER

28 JS JOURNAL PRODUCT NEWS SAINSBURYS

SPONGE SANDWICH Low fat and deliciously light convenient SAINSBURY'S Sainsbury's has launched a new 95% Fat C-hccelate. •Free ready meal range. Included in the range SPONGE SANDWICI are: Roasted Vegetable Cannelloni (£1.59) deliciously light and Vegetable Chilli & Rice (£1.49), which f are both suitable for vegetarians. Also, 69,P Chicken with Tomato & Roasted Red Sponge Peppers (£2.49); Chicken and Asparagus (£2.49); Spaghetti Bolognese (£1,59); . Pasta with Salmon & Leeks (£2.49); worth mopping up >*"* Tagliatelle with ham and mushrooms Suitable for vegetarians, the Chocolate Sponge Sandwich and (£1.69); and Lasagne (£1.39). The 350 ml Raspberry Sponge Sandwich are ideal for a light and tasty snack. meals are all microwaveable. Serving up approximately six portions they cost 69p each.

AVAILABLE IN 157 TO 191 STORES AVAILABLE IN I STORES What's NEW in-store Yes we have new bananas '

In response to huge customer demand, sfe Sainsbury's has launched Organic Bananas ****« at 89p for a bunch. Grown in the Dominican Republic, the organically- grown bananas are slightly smaller and thinnerthan their non-organic equivalent, and have a sweeter flavour. Bananas are now the world's favourite snack with 14 million eaten every day.

AVAILABLE IN 340 STORES

Flipping fast

To save you slaving over the stove frying pancake after Quick-quick quick-quick pancake, Sainsbury's now offers you the chicken opportunity to microwave ~^m traditional-style A new Ready to Cook line is 8 Chicken Escalopes with Butter. The ffi^us -> pancakes in seconds. chicken breast escalopes come with three varieties of butter - There are two Lemongrass, Lime & Ginger Butter, Sundried Tomato & Basil Butter, options: Six Traditional and Smoked Bacon & Pancakes; and Four Mushroom Butter. Each Lemon & Sugar variety is ready in five Pancakes, containing rea minutes and contains lemon juice. They are life '^^ eight pieces of chicken for exclusive to Sainsbury's and cost 75p each.

AVAILABLE IN 130 TO AVAILABLE IN 300 TO ALL 260 STORES STORES

APRIL 1998 OUT AND ABOUT

Hamilton keen beans

Sidney the Kidney paid a visit to On top of the world Hamilton store to thank staff and customers for raising £470 Last November, John for The National Kidney Stephens, a non-perishables Research Fund. Pictured below (1 to r), Mike Barker, warehouseman at Jeanette Hardy and Annette Basingstoke depot, went Trainor - watched by Sidney and ]S staff- are presented on a mountain expedition with a certificate to acknow­ to the Himalayas to raise ledge Hamilton's efforts. funds for Asthma Research. Whilst on the month-long trek in Nepal, John climbed three mountains and visited the Mount Everest

•'*%• &^ii>*¥' base camp. North Cheam charity Del boy's uncle drops in Local celebrity Buster Merryfield, who lling all looks healthy plays Uncle Albert in the classic sitcom Oxford Only Fools and Horses, poses with store manager Alan Barker and personnel staff manager Christine Bruckner during a visit to Christchurch store to help raise funds for The Variety Club of Great Britain and its work Oxford Westgate branch will with underprivileged children. be 25 years old this year on 7 Buster and the store raised over £1,000 during the first week, and August and staff there will be he has promised to help Christchurch in future events. Buster was holding a party to cele-brate. also able to meet his polystyrene alter ego, designed by price Are you a member of the controller Jean Codling. Can you tell which is the real Albert? original Westgate staff? If so, would you like to join their festivities? For more informa­ Dewsbury project tion please phone the person­ nel department at Oxford adds up Westgate on 01865 722179. Testing the new pulse oximeter are (I to r): Pam Roberts, general manager of Queen Mary's; Doug Bishop, store manager; Helena Reeves, public relations manager and Susan Shorey, checkout assistant. Dewsbury store has been involved recently in a numeracy project run to help members of the local It took just over six months for customers at North Cheam to community, including two infant schools and Dewsbury donate £2,700 for Queen Mary's Hospital for Children's new pulse oximeter machine. The life-saving machine allows sick children to College. Dewsbury gave everyone who completed the Staff at Pinhoe Road were be monitored closely by measuring the amount of oxygen in project's course a certificate, a gift voucher and a tour treated to a free lunch o children's blood (without needles) and their heart rate of the store. The certificate presentation and tour were their Recognition Day bi £5 j. organized by Suzanne Voden (far left) as part of her of thanks for all their hard v F customer services training. Suzanne is now at work. Eleven staff members Selby Road store. were recognized as reprer ~

^i, ':• tatives of their departme *w»l v ' for the outstanding service given to customers. Fiona Edwards is pictured receiving •% N 7 her certificate and bottle of champagne from store manager Richard Treharne. ,\ T7 rr -T^J Senior deputy \ • * M 1 A J qm-~_ John Quarmby 'presenting the . ^M ^v 1 ertificates. N •* JMH

Photo: John Barry

30 ^K JS JOURNAL OUT AND ABOUT

e Sunshine for Moonbeams ^ nsmn As reported in last month's Journal, for Suzanne Savacentre Edinburgh's store manager, Hill Irvine, along with ex- Scotland and British tions rugby star, Gavin Hastings, recently presented a Sunshine Coach to the Moonbeams Children's Cancer Charity. We now have a picture to prove it showing (I to r) Robbie Jenkins, Sunshine Coach officer for Scotland; Gavin Hastings; Ian Forbes, chairman of the Variety Club of Scotland; Hill Irvine; and Willie Power, Presenting the cheque to Suzanne head of the Moonbeams Charity which (front centre) are: Back row (I to r) Phil Bow, Viv Crawford, John Edinburgh's staff and their families Middlemiss, Paul Mussett, Susan regularly support with fund-raising Latimer and Sylvia Gannon. Front: activities. Fiona Wilson (left) and Linda Wilson. The coach will help in taking Moonbeams' children on day trips and Whitley Bay store has recently holidays abroad. been involved in raising funds for a local girl, Suzanne Nicholson, who is wheelchair- bound. Two members of staff, Fiona Wilson and Linda Wilson Midlands makes (no relation!) ran the Great North Run and helped raise more for hospita £550 for Suzanne.

Stores throughout the FA Cup glory ./fiui-*ijj Midlands region are at Stevenage supporting the Children's Hospital Appeal by attempting to raise £125,000 for an intensive

care bed at the new Staff at Stevenage get behind their hospital. Support of the team. appeal kicked off on Football fever struck in Stevenage store when Valentine's Day at Stevenage Boro reached the Marshall Lake and has 4th round of the FA Cup. Drawn against the mighty Newcastle since included Redditch United, the town was gripped store's 25th birthday by unprecedented media hype. Stevenage store entered celebration, and a into the football spirit with pancake race at hanging rosettes, barker cards and free badges for staff and Blackheath where customers. breakfast show After their valiant draw at Stevenage, the Boro finally presenters from Heart FM bowed out at Newcastle, competed with staff and thanks to one Alan Shearer. The rosettes and barker cards customers to raise money. were eventually removed, though they're being stored in Showing how not to flip a case the mightiest of them all - pancake are the Heart FM breakfast presenters (from Man Utd - show up next year. I tor): 'Big Fish', Helen Wheels, Hannah Cox and Stephen Bumphrey.

31 mm mm::- •.>::::•. «W»* «W*W -:•••-.••< -•••.••-• ••.••:- :.•::•. Sporting crossword

£25 PRIZE Find ihe fo! owing 12 wo ds in the wo dsqua rebel*wan e eircle them

BEECH LARCH PLANE B rRCH LIME SEQUOIA ACROSS DOWN EUCALYPT US NO BLEFIR SP RUC E PINI SYCAMORE 1iORi >E CHE.>TNU T 6. Faldo, Nicklaus and Torrance (7) 1. and 2 down. Ernie Els comes from this 7. Chicago's American footballers (5) country (5,6) C A X A D C s N H C E E B S P s 9. Manager of the first British team to win 2. See 1 Down R II X N E P H p O L T P L E football's European Cup (5) 3. A score by Jeremy Guscott (3) u s 10. Welsh striker who has played for 4. He scored Arsenal's winner in the 1971 A G A S R c E I R B s N S G u ^ , Juventus and Newcastle (3,4) FA Cup Final (6) J 12. Triumphant Ryder Cup captain in Football club once managed by Bobby Z H N S E c E w S A L O S G E c CO 1997(11) Charlton (7) Y I) C I U O U E K I E E I. A 14. Lester Piggott had nine Derby wins in 8. Does Damon Hill feel this way when z o ^X this sport (5,6) driving badly? (3-4) N C C R R u G M C R S R F L Y R Mj 18. Athletes want track ones (7) 11. Sunshine State which stages a lot of golf 19. Colour for putting on! (5) tournaments (7) N O P N A p L L H A E O C 1 Y C «o 21. Regal chess-piece (5) 13. Big hit in baseball (4,3) 22. Famous rugby union commentator (7) 15. 2-1, 3-2 and 5-1, for example (6) U s s E F I. S S E 1 I. B V A R B Cft 16. Golf's 'White Shark' (6) B H L W A T S U U Y D E U G ^ 17. Either way, Monica's a tennis player! (5) s w 20. Untouchable tennis serve (3)

H S T E I E R Y T E I I P II B X " ANSWERS TO SPRING CROSSWORD C K E A N D C R N R R L T U I «*J ENTRY FORM Q ACROSS I 1. Good Friday 6. Tulips R I R K D A o U U F i U J F u L 7. Oil 8. St George 9. Marsh eS Wordsearch and crossword competition i 12. Egg 4. Nightmares I U A E M D L F T T D O E G S *— 16. Bearskins 20. Shrove J 21. Oasis 23. Breast Name; 24. Skiing 25. Roll 26. Sugar B II L O N D F P F S L H H I I N DOWN Address: 1. Gethsemane 2. Drivers H S R E Y O O N N A D R A H A I 3. Resort 4. Defoe 5. Yellow 10. Rogues 11. Hot Cross Bun 13. Green IS. Ark 17. Isolation L E N I P V N A S L D W N O P R 16. Spectacle 19. Crocuses Work location: 22. Spring

ANSWERS TO TRICKY TRIVIA (from page 33) Send us your completed entry by 15 May, using this coupon for hBalticSea 2:1951 3: White 4: Stratosphere 5: Random access memory 6: Cornwall 7: Juniper 8: Olive tree 9: 01'Blue Eyes 10: Ray both. Only one entry per person. Photocopies are acceptable. Charles 11: Katharine Hepburn 12: Jack Johnson (he beat Tommy Bums in Sydney in 1908) 13: Switzerland 14:2 15: Dunedin 32 ,JS JOURNAL Win a healthy holiday Tricky JS Journal and New Organics Styling are offering readers • the chance to win a weekend for two at a health farm, and * 9 leans i. month's Tricky ^^/ ^^^H Organics goodie bags for 50 runners-up. at mm The Organics Styling Range launched in most JS and *< Savacentre stores in March, brings the revolutionary Clear B 1 •I i Hold™ technology to the hairstyling market, giving you •-=f lasting shine and hold without stiffness or stickiness. The BUBS. I m range includes hairspray, mousse and styling gel to complement the root nourishing shampoos and condition­ ers currently available. To express its thanks to all at Sainsbury's for helping make the launch a success, Organics is offering you and a friend the chance to win a weekend of indulgence and style at a health farm in your area. They are also giving away Organics goodie bags to the 50 runners-up. For a chance to win simply answer the following ORGANICS question:

ENTRY FORM ORGANICS

What is the new technology used in the Organics Styling Range? Address:

Work location:

Contact Tel No:

Send us your completed entry to J Sainsbury pic, JS Journal, 9th Floor, Drury House, Stamford

Street, London SE1 911 by 15 May. Photocopies are acceptable. ,,.,.. ,.. Picture Perfect

Sainsbury's has been providing customers with a photographic processing service for 15 years, offering printing for 35mm films. lutiWW You can also get reprints and enlargements of all your favourite prints - to frame or give to friends and relatives. But identifying your klKimMwmaamm Illllllll pictures from negatives can be tricky. It's sometimes hard to tell which picture is ..inning our £25 crossword prize is ROGER COOK at Homebase Hatfield Road. Our £10 wordsearch prize goes to MELISSA CALLANDER at Savacentre head office. which. Up until now that is. An index print, showing all your pictures thumbnail-size on The winner of HSL's top prize of £100 worth of Sainsbury's Incentive Vouchers is ipson at Sunderland The six runners-up receiving £50 worth of vouchers are: one handy sheet can be ordered, making it easy to see all your pictures at a glance. P WHEELER, North Cheam, ELSA GRYGELIS, Godalming; Y SMITH, veteran; MARILYN JARVIS Homebase Chippenham; JERRY BRIDSON, Blackfriars; SUE EVANS, Marshmills What's more, JS Journal readers can get one free, simply by enclosing the coupon Plymouth. printed below with your order and cheque to cover processing, postage and

The winners of the Cinderella Ladybird books are; packaging. Freepost envelopes are available with JS ownlabel print films in-store. J ARERY, Broadcut Fareham; MARK WILLIAMS, Tunbridge Wells, S WILLIAMS, Upton; GINETTE BAKER, New Barnet, JANE EDWARDS. Homebase Worcester; R PAWLEY, King's Lynn; R BAILEY, veteran; RICHARD EDEN, Blackfriars; LYN HESTER, Kempston. PENNY SMALL, Newbaven; J PELL, Basingstoke depot; A HORNE, Basingstoke depot; KEVIN MACMILLAN, Blackfriars SIMON GOLDSTEIN, Charlton depot; SYLVIA WOODHOUSE This coupon entitles the Orpington; ANN BLYTH, Bowthorpe. JULIA CAVILL, Swindon; CHRISS SLADE, Leather- user to one FREE index print head; OLIVE HUGHES, Bournemouth; SALLY NICHOLLS, Blackfriars; P MARCHANT Tonbndge, JANET DURRANT, Gt Yarmouth; E GOWER, veteran; MARK LAMBERT, Witney; (normal price 99p) with every KANTA PATEL, Kenton; YVONNE WALKER, Midland regional office; JOHN HALLOS, full frame film sent for processing Huddersfield; KAREN SMERDON, Newton Abbot; JACKIE PRESCOTT, Burnley; SUSAN JACKSON Blackfriars; GEOFF AYLING Homebase head office; CHRISTINE PEARCY •ffl (standard 7"x 5" service Lancaster; MARY LOWE, veteran; MARILYN OTTEY, Burton on Trent; ROB LEWIS, Blackfriars; SHEILA CHARSLEY, Streatham. BINA BARLEY, Thornhill; JUNE FENNER, only). veteran; LYNN COLES, Blackfriars; SUE WATSON, Fosse Park; CAROL DAVIS, East Terms and conditions Grinstead; KRISSY LEWINGTON. Savacentre head office; ALISON IVES, Wimbledon; ANNA Offer closes 9 June 1998 and is not valid with any other offer. JOLLY veteran; VANESSA WATSON Beeston; C O'KANE, Burnley; TANIA JEFFRIES Blackfriars; L SMITH, Beeston; D WOODS, veteran; G ROBEY, veteran. Offer open to all JS Group staff and veterans.

APRIL 1998 33 T OF HOURS

Where can you count on a great day out, at a fantastic price, with features to suit all the family? From paddling at Fantasy Reef to the thrills of Logger's Leap and X:\No Way Out. Or if you prefer something gentler, there's always the tea cup ride. In 1998 SSA members and their families will be able to visit Thorpe Park at a special SSA rate of just £7.00 for an adult, child or senior citizen (normal rate: adults £16.50; child £13.00), with children under one metre tall FREE. This offer is valid from 21 March to 1 November 1998. To order your tickets, post a ticket order form (no money required), or a letter with cheque (with employee number and location on reverse) to International Travel Club, 106 Westbourne Road, Marsh, Huddersfield HD1 4LF. Allow ten days for delivery.

Holiday insurant Premier Lodge Hotels We are pleased to be able to repeat our great offer of reduced rate holiday Another great offer of hotels for SSA members to enjoy. Premier Lodge is insurance for SSA members with Home and Overseas. If you are planning a holiday offering all SSA members and veterans special weekend rates at over 55 or a few holidays in the year, then this offer is definitely for you. locations, from the south coast to Carlisle.

Family rate (covers 2 adults and up to three children under 18) Lodges are adjacent to friendly, traditional pubs with good quality Worldwide excluding winter sports. £69.00 per year restaurants and feature TV with Sky at no extra cost, plus a hospitality Worldwide including winter Sports. £99.00 per year tray, hairdryer, trouser press, direct-dial telephone, and complimentary Express newspaper. Individual rate Worldwide excluding winter sports £38.00 per year The special price and terms for SSA members are: Worldwide including winter sports £58.00 per year £15.00 per person, per night (room only), based on two These rates include the 4% Insurance Premium Tax people sharing for a minimum of two nights.

This covers you for every overseas holiday you take in one year. The offer is valid A third night's accommodation for £10.00 per person. until 30 April 1999. Kids stay free - up to two children under the age of 14 stay Home and Overseas is one of Britain's largest travel insurers, and is part of the Eagle free when sharing their parents' room. Star insurance group. g All rates and room types are subject to availability.

HOME I insurance quoting reference number: PSWR.

34 JS JOURNAL PEOPLE

SAINSBURY'S Long service vision Employees who have completed 40years' service: RAY FALSER, regional food safety manager, southern region, BARRY WEST, project manager, equipment buying, Blackfriars,

The following members of staff have completed 25 years' service: ALAN AYRES, kiosk assistant, Swindon ALAN BOOKING warehouse assistant, Queens Road MARTIN CHAPMAN, driver, Buntingford review depot. EDNA COLE, kiosk assistant, Chelmsford. MICHAEL CULLUM, warehousekeeper, Hoddesdon, ARTHUR DA COSTA, shift manager, Feltham data centre, GLENN DEMICOL, meat manager, Harnngay LIZ DUDLEY, clerk, Buntingford depot EDWARD DuPRAT, warehouseman, Basingstoke depot. JANICE EDGAR, checkout/ Titanic scream replenishment assistant, Canley, JOHN ELLIS, provisions manager, Newhaven, PHILIP FOSTER, meat manager, Winchester, MARGARET For a truly titanic musical experience, the number one album FOX, checkout/replenishment assistant, Bitterne IRENE GERMENY, from the number one film is now available. James Horner's district training officer, eastern region, DANNY HUSSAIN, non- perishables warehouseman, Charlton depot. ALAN JONES, deputy soundtrack from James Cameron's Titanicvton two Academy manager, dry goods, . CATHERINE JONES, senior deli Awards for best assistant, Fulham. TONY LEWIS, produce warehouseman, Basing­ stoke depot, GRAHAM LINDLEY, senior store manager, Castle original Boulevard SYLVIA MUSSETT, dry goods reduction controller, dramatic score Orpington MARGARET NORMAN, evening shift, Kingswood NICOLE lit VTRVE PjAfTSBCAB Bull': PASQUALE, perishables warehouseman, Basingstoke depot. GRACE Rtfi DMC vs 3AS0N NEVSNS CORNERSHCV-' and best original song - the number 1AMC SiRfFI PREACHERS SPACE WlTii CERfC ROYE, checkout/replenishment assistant. West Ealing JOYCE OASIS THE WAR! ATANS PU; P one single My heart will go on by Celine Dion, WINTER, senior clerk, Chingford JOYCE YATES, assistant manager, CATATONIA REO HOT CHII I PEPPERS On a rockier note, 42 more Indie hits appear on The Best Anthems ...Ever! administration, Northfield, VANDA ELFORD, checkout/replenishment STEreOPHONICS OCEAN CCvOUR SCENE SEAHORSES P,'"" assistant. Badger Farm (Part 2) which is out now. Featuring songs from The Verve, Radiohead, Oasis, Blur, and the ubiquitous Smiths, The Best Anthems is bound to be one of the ANTHEMS best compilation albums of Retirements the year. A WES CRAVEN I

Length of service is in brackets WILLIAM AGER, warehouse assistant, Islington (8yrs) CAROL ALDRIDGE, newspaper assistant, Wolverhampton (18yrs) Be prepared to be scared when Scream is released on video on 20 GEORGINA ALLAN, restaurant assistant, Court House Green (27yrs). SCREAM April. Directed by Wes Craven, Scream tells the story of MICHAEL ASHTON, senior butcher, West Wickham (15yrs). DENNIS DAVID NEVE COMTEK SKEEI BARNES, senior store manager, Kidlington (37yrs). CAROL the residents of a small town being ARQUETTE BOWKER, general office clerk, Canley Coventry (19yrs) RUTH BOYT, deli counter assistant, Chnstchurch, (15yrs) CHARLIE COLE, victimized by a sly psycho warehouse assistant, Pound Lane (8yrs) PATRICIA CORRY, dry with a twisted love for scary goods reduction control, Worle (15 yrs), GORDON CRACKNELL, meat replenishment assistant, Kingston (27yrs) GREGORY DRURY, meat movies. This chilling thriller manager, Arnold (30yrs), JOSEPHINE FRANCE, night display stars Courteney Cox and Drew assistant, Harnngay (8yrs), DONALD GILL, trolley collector, Keighley (8yrs). CHARLES GALWAY, senior store manager, Stanway (41yrs). Barrymore. GORDON GOODALL systems supervisor, Charlton depot (31 yrs). On a lighter note now. On 27 REGINALD GRAY, butcher, Pound Lane (9yrs), PAT HANLON, bakery April the animated Disney classic ' assistant, Bournemouth (16yrs) MARGARET HELEY, fresh foods replenishment assistant, Enfield (18yrs) DEREK HORGAN, packer, Hercules is released. Hercules is Haywards Heath (3yrs). JEAN INGARFIELD, coffee shop assistant, tricked by the villain Hades and Rustington (8yrs) ELAINE JACKSON, branch journals manager, Streatham (20yrs) JACQUELINE JONES, cash office clerk, Hull must now choose between his (13yrs). MURIEL JORDAN, personnel manager, Strarton (16yrs) legendary strength and his true love, YVONNE MARSH, deli counter assistant, West Park Farm (13yrs). MARGARET MARTIN, assistant manager, customer services, the Grecian beauty Meg. Hercules boasts Chingford (17yrs) JANET MAYFIELD, checkout/replenishment a great soundtrack and is sure to appeal assistant, Dewsbury (7yrs). JEAN MILLINER, restaurant assistant, Emerson Green (lyr) ANN MOCOCK, checkout/replenishment to all members of the family. assistant, Bowthorpe (16yrs). JUNE OSMAN, evening display Next up, it's Captain Jean-Luc Picard assistant, Crystal Palace (18yrs) FREDERICK PRICKETT, grocery replenishment assistant, Coidharbour Lane (4yrs). BERNARD READ, and his Next Generation crew versus the Borg DON'T ANSWER THE PHONE. trolley collector, Coldhams Lane (3yrs) IRIS ROBINSON, petrol in Star Trek: First Contact, an excellent sci-fi DON'T OPEN THE DOOR. DON'T TRY TO ESCAPE. station assistant, Colchester Avenue (11yrs). KEITH ROGERS, store manager, Farnham (17yrs), PAULINE SCOTT, confectioner, West adventure that will appeal to all Trekkies and adventure-lovers out Park Farm (14yrs). SYLVIA SECRETT, checkout/replenishment there. The Borg are heading towards Earth with a plan to alter assistant, Epsom Central (lyr), BRENDA SHOVELTON, history. Will Picard be able to stop them? ©Buena Vista Picture Distribution checkout/replenishment assistant, Bolton (19yrs), CHARLOTTE Artwork © 1997 Miramax Film Corp. All rights reserved. SMART, president's secretary, Blackfriars (12yrs), DIANA SPIKE, li E SI S T m C £ checkout/replenishment assistant, Chelmsford Central (20yrs) is \ EUWELYN STEVENS, fresh foods replenishment assistant, Harringay COMPETITION (5yrs). JEAN ST JOHN, checkout/replenishment assistant, Chingford (19yrs). PATRICIA SWORN, checkout/replenishment For a chance to win one of 15 Star Trek: First assistant, Dorking (26yrs), EILEEN WATSON, bakery assistant, Contact Videos simply answer the following FULL NAME Whitechapel (14yrs) NICHOLAS WEIGHT, clerk, Buntingford depot question: (38yrs). JOAN WELLSTED, fresh foods replenishment assistant, WORK LOCATION Chichester (12yrs). ANN WILLCOCK, checkout/replenishment Who plays Captain Jean-Luc Picard?

assistant, Shorehead (15yrs). MARIDN WOOD, bakery counter CONTACT TEL NO assistant, Winchmore Hill (7yrs) RONALD WOOLDRIDGE, senior warehouse asistant, Northfield (15yrs) For a chance to win one of 30 Scream T-shirts HOME ADDRESS we're giving away, answer this question: All employees with more than five years' service are eligible to In which TV sitcom does Courteney Cox star? attend a pre-retirement seminar at Fanhams Hall. For nomination details see your personnel manager.

To win one of six copies of The Best Anthems Obituary ...Ever! (Part 2) CD, answer this question: Entries to Sound + Vision competition, JS Journal, 9th Which band won the Best Group award at this JOAN RAYBOULD, 69, kiosk assistant, Coventry died after a short Floor Drury House, Stamford Street, to arrive no later year's Brits? illness on 19 March (50yrs) ANN ANDREWS, 60, a checkout/ than 15 May. Entrants must work for or be veterans of the Sainsbury Group. Only one entry form per person replenishment assistant at Guildford died after a long illness on please. Photocopies are acceptable. 9 March (19yrs).

APRIL 1998 35 ARCHIVES

t the turn of the century the founder, - himself a father of 12 - decreed that his early branches 0must be wide enough for customers to push a perambulator down the centre of the shop without causing problems to those being served at the counters. No doubt he also noted that those big old prams had plenty of room to carry home the well- wrapped purchases made while combining a shopping trip with junior's constitutional. Perhaps the baby carriage's role in bringing

'What, no seat?' A young customer 'But I want to look forwards...' A spate of baby-snatching incidents in 1973 home the butter was one of the reasons why, in the and her baby at Collier Row, JS's first trolleys with child seats led Sainsbury's to pioneer a trolley cradle. Romford, In 1956. at Portsmouth branch in 1960. early 1950s when JS introduced shopping trolleys in their new self-service stores, they were originally known as 'prams'. Ironically, most mums chose to leave their real prams outside - with baby sleeping peacefully - rather than manoeuvre them around the store. So popular was JS's Harlow store as a venue for young mums with prams that the Broad Walk Baby Rider precinct was known locally as 'Pram Town'. Hews that happiness (or rather bundles of joy) comes in threes at Water Lane and Pound Lane (see page 4) has prompted the archives to get out the 'bouncing baby' file. It shows how JS was leading the way in providing parent-friendly shopping long before the 0-5 Club was a twinkle in anyone's eye.

In those days, most people shopped little and often, and so it just took a few minutes to nip into Sainsbury's for the day's shopping with baby brother, tucked up snugly in his pram outside. It was big sister, the toddler with the terrible twos, who was the bigger challenge. For her, from 1960, JS fitted its trolleys with child seats which, as the JS Journal reported, took 'a load off Mum's mind (and the gondola girls who have to straighten out the lower shelves)'. From this vantage point, young terrors could, by 1963, help choose the dish of the day from Sainsbury's range of baby foods. As the stores grew bigger and the choice widened, baby brother's wait got longer. In 1973, a spate of baby-snatching incidents prompted Sainsbury's branch planning department to develop a baby cradle that could be attached to a conventional trolley. The idea was greeted with such enthusiasm that a 1973 Journal wryly remarked that 'the introduction of baby cradles to JS branches has Sainsbury brand baby foods, introduced in the early 1960s, were reformulated in 1970 with reduced sugar and salt, and without added produced one of the biggest coverages for the artificial colours and flavourings. company that anyone can remember - excepting of course the company's recent flotation'! The Times, for example, wrote: 'It's good to know that Sainsbury's are experimenting with a trolley attachment which allows mothers to take even the smallest baby into stores ... other supermarket chains please follow.' Those first baby riders would, of course, be old enough today to be escorting their own youngsters around Sainsbury's stores. With dedicated parking spaces, changing rooms and, of course, the 0-5 Club, triplets today don't know they're born!

36 JS JOURNAL s FEATURE

In 1986, archaeologists working with construction workers building the seventh Savacentre discovered the remains of a 12th century priory. Such was the importance of the find, the company decided to pay for a full archaeological excavation which is now nearing completion. The JS Journal's reporter put on his wellies, pulled on his ancient woolly jumper and went down to Merlon to investigate.

KEY DATES IN MERTON PRIORY'S HISTORY: 1121-22: Henry I granted a charter confirming the gift of the manor of Merton to the priory Records reveal that there were royal lodgings within the priory precincts, and it is known that ANCIENT<3M0DERN Henry III had his own quarters at the priory by 1258 cll30-1141: Not a lot of people know this, but Merton has a archaeologists: "We couldn't believe our luck because it's very ries tel1 us more All sorts of discove about life in medieval Merton: Thomas Beckett, later Archbishop long and fascinating history dating back to prehistoric times. rare to find such a well-preserved Augustinian prion on the of Canterbury, educated at There's evidence that Bronze Age settlers once camped beside outskirts of medieval London." Derek's luck continued when Merton Priory Left: Fragments of pottery found Savacentre agreed to pay for a full-time team of archaeologists • A 16th century distilling device was found which proves that some the local River Wandle and in later times. Roman invaders on the Merton Priory site. inhabitants liked a drink or three1 1217: built a road through Merton connecting London with to complete a thorough excavation of the site. Below: Examples of two types of Peace conference between Henry Chichester (a forerunner to the M25 and probablv a lot less So Merton's very own 'Time Team' began the exciting task burials. The one on the left is a III and Louis, Dauphin of France, • Oyster shells were reused as paint palettes, so locals were quite congested!). of uncovering Merton's medieval past. They concentrated their stone-flined grave and the one on held within the Chapter House the right is a stone coffin. The fond of doing a spot of DIY. Pci haps the most intriguing part of Merton's history, excavation in those areas directly affected by the- Merton type of grave and location in the 1222: however, lies just outside the main entrance of our very own development (all building work had to wait until the priory depended on a person's wealth and status. • Love was alive and well in medieval Merton. A gold ring with the Tower blown down at Merton Merton Savacentre in the shape of a well-preserved medieval archaeologists were satisfied they had safely recovered even French inscription 'ne weil aymer autre que vous' translates into: 'as during a big storm (Michael Fish Augustinian monastery known as Merton Prion. notable artefact). This involved excavating the church, the I wish to love none other than you'. (However, no evidence has been can't be blamed for that one) The story began in 1986 when archaeologists working on cemetery to the north of the church, as well as burials within unearthed to suggest there was an equivalent to Blind Date1) the Savacentre site discovered some of the priory's foundation the church and cloisters. Once this was completed in 1990, the 1236: Eleanor of Provence. Henry Ill's green light was given for work to begin again on the Merton • Although the inhabitants of Merton Priory were probably much stones. All construction work in the prion area was put on queen, crowned at Merton hold while archaeologists from the Museum of London .Savacentre. healthier than their counterparts in central London, some of the bones showed signs of osteoarthritis and cancer assessed the find. Perhaps the most unusual discoven was the 700 medieval cl4th: According to the Museum's project director, Derek Seelev. burials found in four separate cemeteries within the grounds of Frequent royal demands for loans • Thousands of black mustard seeds were found at one spot which and gifts to fund the Hundred the discovery on the Savacentre the prion-. There were few headstones and, most of the dead shows that this was an important medieval condiment and also used Years' War against the French site caused quite a stir in had been buried in either stone or lead-lined coffins, or in a for medicinal purposes Above: Two medieval k the local community as simple textile shroud. silver coins found on 1437: the site. The smaller k well as amongst local So whal does Merton store director, Steve Potts, think Henry VI crowned at • A wide range of oyster, whelk and snail shells were recovered, coin is a penny from Merton Priory about the whole thing? "It's great to have a chance to discover a highlighting our medieval ancestors' fondness for shellfish and snails. King John's reign c120S-10andthe very important part of Merton's past. Light hundred years on, I A unique example of a larger one is a 1538: 13th/ 14th century Earlswood fourpence from wonder what the monks would have thought about their new • Over 250kg of animal and fish bones were collected, proving the Dissolution of the priory by earthenware pot found in a Edward Ill's reign ditch to the north of the priory neighbour!" One thing is certain, monks would have found inhabitants were big meat-eaters. Some bones exhibit butchery (1350-61). Henry VIII church. Pottery from as far as visiting Savacentre's meat and fresh fish counters a lot easier marks. Rhineland and southern Spain was also unearthed. than trapping local wild animals!

15 14 JS JOURNAL APRIL 1998 FEATURE No place in the world for the unprincipled

hildren stitching footballs 12 hours a day. standards for auditing companies' overall ethical performance. "Some US companies like Tens R Is and Avon have already jobs are considered well paid and secure. They give regular Hand-harvested Mangetout in Zambia. Workers crowded into factories with no fire The most recent product of JS's investigation into ethical expressed their support for the programme, and Sainsbury's IN employment and offer opportunities for career development." escapes. Farm labourers without access to practice, with its partners in Fairtrade and the ETI, is the Code a member of the advisory board. But we are not planning to I he search for new suppliers can lead, however, to drinking water or a first aid kit. of Practice (below), which has already been issued to ask our suppliers to seek accreditation because we do not want producers whose workers don't enjo\ good conditions. In a Tales of exploitation and poor working Sainsbury's direct suppliers with Homebase's soon to receive it. obtaining a certificate to be the goal. The real goal is to three-week trip to the Far East recently, Homebase senior Hconditions have been a regular feature of the foreign news and Phil Wells of the Fairtrade Foundation is clear about what improve things on the ground. And that requires us to product manager Sue Stewart visited 20 companies, including labour pages in recent years. Thankfully, none of the horror he wants the code to achieve: "The code must change things understand local culture and apply the Code of Practice within one with a factory that had broken windows, products stored stories apph to Sainsbury (.roup suppliers. But can Sainsbury's for the better on the ground. It's no good pulling all the child that culture's social framework." on the floor and no proper extraction for glue fumes (below and Honiebase. with their enormous buying power, really workers out of a factory if it leaves their families without any Checking how things look on the ground, from the right). Needless to saw the compam did not become a

change the world and stop unscrupulous producers ignoring income at all, and the children themselves end up on the street technical and food safety point of view, is the job of the Honiebase supplier. Says Sue: "These working conditions arc The harvest of each fine bean picker is A Georgian farm worker trims the weighed at a weighing point. roots and tops off onions. basic principles of worker welfare? to become prostitutes or criminals. Group's technical managers and product technologists. The unacceptable. Apart from the gloomy atmosphere, the factory According to the technical division director. Geoff "With the help of the pilot studies JS has carried out at four trips of product manager, organics, Robert Duxbury, have was dirty and cluttered with poor at i ess to lire extinguishers. Spriegel. the answer is no. Speaking earlier this year at a suppliers in Kenya, India and China, we must establish best taken him to farms in the US, The Gambia, and Zambia "We want to work in partnership with manufacturers to briefing for managers in charge of the product technologists at practice for other companies to learn from. This means amongst other places. Says Robert: "The onions we buy from improve conditions, but if they are not willing to make Sainsbury's and Homebase, Geoff said: "JS won't achieve ethical establishing the best way to stop children being pulled out of an American farm in Georgia (left) have tender skins. They improvements, thev cannot expect us to do business with trading around the world on its own. We need a collective the family to work; the best way of ensuring fair wages are being don't hold up well to mechanical handling so the farm uses a them." approach with non-governmental organizations (NGOs), the paid, and the best way to see health and safety standards are lot of seasonal workers to hand harvest. Not thai all Chinese manufacturers have poor working world labour movement, the UK government, and other high enough." "The biggest health and safety issue is dust from the bags conditions. Far from it. There are many companies with retailers and manufacturers. The idea of changing of onions being tipped out. Our (lode of Practice requires that excellent working conditions, such as the electrical accessor) "What JS can do is help establish a socially-responsible things on the ground, as all workers have dust masks." factor) (bottom right). Says Sue: "For socially-responsible Unacceptable working conditions at a Seasonal workers on the onion Christmas products factory. opposed to simplv drawing Conditions for workers at a farm growing mangetout in trading sourcing, we must go to see as many of the companies grading line. bandwagon, then give that bandwagon an almighty shove." JS put the wheels on the bandwagon three years ago when up a charter on paper, is Mazabuka in Zambia (top right) are also good according to ourselves as we can. it began work on a socially-responsible trading framework with underlined by Geofl Robert: "Eike many JS suppliers, they've been a supplier for "(me factory we saw last year in south-west (Ihina was using the Fail trade Foundation, the umbrella organization whose Spriegel's view on the main years and there is a genuine will and interest from them workers who lived up to ten days'journey away, so they had to founding members include Oxfam and Christian Aid. Since SA8000 accreditation - to pursue worker welfare. Thev have a creche and a feeding live in. The accommodation was very poor and we put pressure then JS has joined with NGOs and 20 other leading UK designed by the US-based station. In fact, it's quite common for farms in Kenya. Zambia on them to improve. Now thev have built a brand new companies to take part in a government-sponsored programme Council for Economic .ind Zimbabwe to organize feeding for theii workers." dormitory block, a canteen and washrooms. known as the Ethical Trading Initiative (ETI). The key aims of Priorities and given to Like the Georgian onions, the delicate fine beans grown in "It's a start, but we mustn't kid ourselves about the scale of

the ETI are to agree standards of worker welfare; advise on the companies for meeting a The Gambia (main picture and third from bottom, right) also the situation. This is a huge, long-term project, not just for A well-run Chinese factory with easy access to fire extinguishers, good air setting up of systems for monitoring that those standards are global standard for social require a lot of hand pickers, along with pack-house staff, Homebase and Sainsbury's, but for the whole world. We can't Geoff Spriegel briefs technical managers circulation and clearly visible work on the Code of Practice. being met; to design training in social responsibility; and to set accountability. Says Geoff: including quality controllers. Says Robert: "These pack-house do it alone." instructions.

20 JS JOURNAL APRIL 1998 21 FEATURE

Farm workers travel to and from the floating salmon cages by motorboat at the Loch Eil site of Marine Harvest McConnell, one of the three A fisherman's tale suppliers which provide salmon for Sainsbury's at numerous sites all over Scotland.

orning and the Journal is waiting by thhe ssid e of a loch near Fort William, in the Highlands of Scotland. We're

tagging on to the last day of a visit by fish category manager

Richard Diplock to Scotland's salmon industry.

A thick mist means that visibility is extremely limited - we can't

see the boat picking us up until it looms into sight just a few yards

from the landing stage. But, once aboard, as we glide over the loch,

the mist slowly lifts to reveal the glorious scenery and the

beautifully clear water. PICTURE 1) Salmon have two main stages in their life cycle - fresh water and sea water. Farmed fish are incubated and So, sit back and enjoy our pictures (as much as we enjoyed hatched in fresh water and grown in tanks until they reach the stage where they're ready to migrate to the sea. taking them), find out some facts about fish farming, and Salmon sold in JS stores carrying the Tartan Quality mark can be traced right back to this fresh water stage, through remember, when you're scanning, serving or eating Scottish codes that stay with each batch of fish right until it's bought by the customer. salmon from a JS fish counter - it started life in surroundings as

PICTURE 2) These young fish, known as smolts' are gorgeous as these. transferred to sea farms where they grow rapidly. It's a delicate operation, often carried out using oxygenated tanks suspended from helicopters. Salmon's biggest enemies are sea lice and the farmers have to be on constant guard against this damaging pest. Sainsbury's has strict technical guidelines that suppliers have to meet and all treatments for sea lice require approval and regular checks. After reaching the desired size the fish are harvested and processed before being packed and sent to the store.

PICTURE 3) Mist over Loch Eil - the loch is sheltered by the surrounding mountains and doesn't suffer from extremes of weather. Salmon are extremely sensitive to the waters they live in. The cold, clear, unpolluted Scottish lochs are the perfect environment in which they can thrive.

PICTURE 4) At Hydro Seafoods' site at Loch Shona, salmon are caught and weighed. This helps with quality checking as any pests or diseases can be spotted. It's also a way of telling how the fish are growing. Demand for different sized fish varies through the year, with smaller 1 to 2 kg fish popular at Christmas and Easter and larger fish for filleting in greater demand over the rest of the year.

PICTURE 5) A fishery worker shares a joke while being transported across the loch. About 5,500 people work in the Scottish salmon industry, either directly or in ancilliary industries, which is worth £650million a year. JS sells over £20 million worth of fresh Scottish salmon over its fish counters each year and more than £10 million worth of smoked salmon.

PICTURE 6) Fish category manager Richard Diplock (right) discusses the industry with Hydro Seafoods' senior sales manager, Chris Copping. Sales of fresh fish on Sainsbury's counters are seeing excellent year-on-year increases. There's a major promotion on salmon throughout April and all quantities had to be agreed back in January so that farmers could make sure enough fish of the right size were available.

JS JOURNAL 22 APRIL 1998 23 PRODUCT NEWS The Taste test Low fat and

The venue of this month's taste test is Golders Green and the product convenient Sainsbury's Goal! (£4.99) - two hollow milk and white chocolate football boots Sainsbury's has launched a new 95% Fat and a white and plain chocolate football ee ready meal range. Included in the range Breaking their three-week chocolate diet for the test are Ann Smith (left), are: Roasted Vegetable Cannelloni (£1.59) operational skills co-ordinator and Lorna Evans, administration manager and Vegetable Chilli & Rice (£1.49), which Helping them acquire a taste are both suitable for vegetarians. Also, for World Cup football fever is Chicken with Tomato & Roasted Red customer services manager Robert Cantwell. Peppers (£2.49); Chicken and Asparagus Sponge Goal! certainly gets the thumbs-up with Lorna saying: "It's very, very moreish", (£2.49); Spaghetti Bolognese (£1.59); while Ann reckons: "It's nice to be able to eat a boot'' Robert underlines the good Pasta with Salmon & Leeks (£2.49); result for Goal! by proclaiming: "It's a real winner with me." Result. worth mopping up Tagliatelle with ham and mushrooms Suitable for vegetarians, the Chocolate Sponge Sandwich and AVAILABLE IN ALL STORES (£1.69); and Lasagne (£1.39). The 350 ml Raspberry Sponge Sandwich are ideal for a light and tasty snack. meals are all microwaveable. Serving up approximately six portions they cost 69p each.

AVAILABLE IN 157 TO 191 STORES AVAILABLE IN 148 STORES United colours of emulsion What's NEW in-store The entire Homebase emulsion range has been modernised for 1998, with the introduction of 38 new shades, 22 of which have been added in two new families - One Coat Emulsion and Historic Tones One Coat Emulsion comprises ten colours in a 2.5 litre Soft Sheen finish. It is a water-based, quick-drying product, aimed at people too busy to watch paint dry. The colour palette includes Terracotta, Lime and Magnolia. Yes we have new Historic Tones is a range of traditional shades with a Dead Flat Matt finish. Colours include Cheltenham Gold, Malvern Blue and Winchester Red. bananas Paints in both families cost £11 99 each, although One Coat is available at the In response to huge customer demand, introductory price of £9.99 till 12 Sainsbury's has launched Organic Bananas May The new Colour Card is also at 89p for a bunch. Grown in the Sauces for available, as are tester pots for Dominican Republic, the organically- each family in all emulsion shades, grown bananas are slightly smaller courses priced at 89p for a 50ml pot. and thinner than their non-organic Also watch out for the equivalent, and have a sweeter Designed to accompany meat flavour. Bananas are now the new Homebase Colour products, four fresh sauces which world's favourite snack ^ Planner in July. With over are also suitable for vegetarians with 14 million eaten 400 colour combinations are now available in 350 ml pots. every day. in complementary and The range consists of Sweet & Sour AVAILABLE IN 340 STORES contrasting shades, this (£1.29), Bolognese (£1.29), Medium will be an essential guide Tikka Curry (£1.49) and Mild Korma to home design. Priced at Sauce (£1.49). Made with fresh £2 49, the pack will also ingredients, such as plum include £2 worth of tomatoes, onions, olive oil and money-off vouchers. basil, these sauces will liven up any Flipping fast AVAILABLE IN ALL STORES meal. To save you slaving over AVAILABLE IN 114 STORES the stove frying pancake after Quick-quick quick-quick pancake, Sainsbury's now offers you the opportunity to chicken microwave traditional-style A new Ready to Cook line is 8 Chicken Escalopes with Butter. The pancakes in seconds. chicken breast escalopes come with three varieties of butter - There are two mongrass, Lime & Ginger Butter, Sundned Tomato & Basil Butter, options: Six Traditiona and Smoked Bacon & Pancakes; and Four Mushroom Butter. Each Lemon & Sugar variety is ready in five Pancakes, containing rea minutes and contains lemon juice. They are eight pieces of chicken for exclusive to Sainsbury's just £2.49. and cost 75p each

AVAILABLE IN 130 TO AVAILABLE IN 300 TO ALL 260 STORES STORES

28 JS JOURNAL APRIL 1998 OUT AND ABOUT OUT AND ABOUT

Hamilton keen beans Sidney the Kidney paid a visit to Sunshine for Moonbeams ;:";;;, On top of the world Hamilton More to thank staff and customers for raising £470 As reported in last month's Journal, Last November, John for Suzanne for The National k.idnc\ Savacentre Edinburgh's store Stephens, a non-perishables Research Fund. Pictured manager, Hill Irvine, along with ex- below (I to r), Mike Barker. Scotland and British Lions rugby star, warehouseman at Jeanette Hatch and Annette Gavin Hastings, recently presented a Basingstoke depot, went Trainor-watched b\ Sidney Sunshine Coach to the Moonbeams and JS staff- are presented Children's Cancer Charity. We now have on a mountain expedition witli a certificate to acknow­ a picture to prove it showing (I to r) to the Himalayas to raise ledge I lamilton's efforts. Robbie Jenkins, Sunshine Coach officer for Scotland; Gavin Hastings; Ian funds for Asthma Research. Forbes, chairman of the Variety Club of c. Scotland; Hill Irvine; and Willie Power, Whilst on the month-long Presenting the cheque to Suzanne head of the Moonbeams Chanty which (front centre) are: Back row (I to trek in Nepal, John climbed Edinburgh's staff and their families r) Phil Bow, Viv Crawford, John Middlemiss, Paul Mussett, Susan regularly support with fund-raising three mountains and Latimer and Sylvia Gannon. Front: activities. Fiona Wilson (left) and Linda Wilson. visited the Mount Everest The coach will help in taking base camp. Moonbeams' children on day trips and Whitley Bay store has recently holidays abroad been involved in raising funds for a local girl, Suzanne Del boy's uncle drops in North Cheam charity Nicholson, who is wheelchair- Local celebrity Buster Merryfield, who Calling all bound. Two members of staff, Fiona Wilson and Linda Wilson plays Uncle Albert in the classic sitcom looks healthy Oxford • (no relation!) ran the Great Only Fools and Horses, poses with store Midlands makes North Run and helped raise manager Alan Barker and personnel staff £550 for Suzanne. manager Christine Bruckner during a visit to Christchurch store to |O0 7i:> Oxford Westgate branch will help raise funds for The Variety Club of Great Britain and its work .0338 more for hospital with underprivileged children. be 25 years old this year on 7 Buster and the store raised over £1,000 during the first week, and August and stall there will he /OO/ FA Cup glory he has promised to help Christchurch in future events. Buster was holding a party to cele-brate. ^ Stores throughout the also able to meet his polystyrene alter ego, designed by price Are you a member ot the controller Jean Codling. Can you tell which is the real Albert!* original Westgate staff? II so, ,./fi^i*i^ Midlands region are at Stevenage would you like to join their supporting the festivities? For more informa­ Dewsbury project tion please phone the person­ Birmingham Children's nel department at Oxford Hospital Appeal by Westgate on 01865 722179. adds up attempting to raise Testing the new pulse oximeter are (I to r): Pam Roberts, general manager of Queen Mary's; Doug Bishop, store manager; Helena Reeves, Dewsbury store has been involved recently in a £125,000 for an intensive public relations manager and Susan Shorey, checkout assistant. v\iM«J^iTKX;ii numeracy project run to help members of the local care bed at the new It took just over six months for customers at North Cheam to Staff at Stevenage get behind their community, including two infant schools and Dewsbury at last team. donate £2,700 for Queen Mary's Hospital for Children's new pulse hospital. Support of the College. Dewsbury gave everyone who completed the oximeter machine. The life-saving machine allows sick children to Staff at Pinhoe Road were appeal kicked off on Football fever struck in be monitored closely by measuring the amount of oxygen in project's course a certificate, a gift voucher and a tour treated to a free lunch on Stevenage store when children's blood (without needles) and their heart rate. of the store. The certificate presentation and tour were their Recognition Day by wa) Valentine's Day at Stevenage Boro reached the organized by Suzanne Voden (far left) as part of her of thanks foral l their hard Marshall Lake and has 4th round of the FA Cup. Drawn n customer services training. Suzanne is now at work. Eleven stall members against the mighty Newcastle since included Redditch 0^ ^V.^fe Selby Road store. were recognized as represen­ United, the town was gripped 7% tatives ol then departments store's 25th birthday by unprecedented media hype for the outstanding service Stevenage store entered celebration, and a » - : given to customers. Fiona into the football spirit with Edwards is pictured receiving hanging rosettes, barker cards * pancake race at lui certificate and bottle ol and free badges for staff and champagne from store Blackheath where customers. i manager Ric hard I leharne. breakfast show After their valiant draw at \ Stevenage, the Boro finally presenters from Heart FM bowed out at Newcastle, competed with staff and thanks to one Alan Shearer The rosettes and barker cards customers to raise money. were eventually removed, \ Senior deputy though they're being stored in John Quarmby Showing how not to flip a case the mightiest of them all - 'resenting the pancake are the Heart FM Man Utd - show up next year. ertificates. breakfast presenters (from I tor): Big Fish', Helen Wheels, Hannah Cox and Photo: John Ban Stephen Bumphrey. 30 A 31