Sustainability Report
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S USTAINABILITY REPORT PT, THE NATION’S LEADING FULL-SERVICE ENERGY2019 COMPANY PTG ENERGY PUBLIC COMPANY LIMITED PTG Energy Public Company Limited 90 CW TOWER A (33rd Floor), Ratchadaphisek Road, HuayKwang Bangkok, Thailand 10310 www.ptgenergy.co.th PT SD_EN 2019.indd 1 4/13/20 11:37 AM SUSTAINABILITY REPORT PT SD_EN 2019.indd 2 4/13/20 11:37 AM Table of Contents 5 Overview of the Report 53 Society 6 Message from the President and Chief • Human Resource Management Executive Officer • Employee Treatment 8 Vision, Mission and Values • Employee Development SUSTAINABILITY 10 Company Overview • Health and Safety REPORT • PTG Businesses • Social & Community Development • Addresses of PTG Business Units 80 Environment • Business Policies and Strategies for • Effective Resources and Environmental Sustainability Management • Stakeholder Participation 93 Awards • Assessment of Sustainability Significant 97 Performance Statistics Issues 102 GRI Content Index • Sustainable Development Goals (SDGs) 106 Survey 27 Economy • Corporate Governance • Code of Conduct and Anti-Corruption Policy • Risk Management • Supply Chain Management • Responsibility to Customers • Innovation PT SD_EN 2019.indd 3 4/13/20 11:37 AM PT SD_EN 2019.indd 4 4/13/20 11:37 AM About this Report PTG Energy Public Company established the Company’s still run under the management of the Board of the Directors. first sustainability report (Disclosure 102-52) as an aim to The Company would like to continue developing this report publish the information of the Company’s management so that it can effectively present a wider coverage of the processes and performance regarding economy, social and information of the Company businesses and performance. environmental concerns to the public and stakeholders. This sustainability report covers the information of the business Contents of the Report (Disclosure 102-54) performance from January 1, 2019 to December 31, 2019 Significant issues and information regarding sustainability (Disclosure 102-50). The report has been done based on the (Material topics) are demonstrated and reported in accordance Core Option of the Global Reporting Initiative Standards (GRI with GRI standards. The report covers important issues that Standards) (Disclosure 102-54). The Company has also are concerned with sustainability in which the Company’s aligned the business policies and performance with the United stakeholders have had an involvement through different Nations Sustainable Development Goals (SDGs). channels. Scope of the Report (Disclosure 102-45, Approval of the Report Disclosure 102-46) Core issues and information presented in this report have This sustainability report presents the Company’s been reviewed and examined by the Company’s top performance of oil and gas businesses, which are the core executives (Disclosure 102-32) to confirm its reliability and business lines of the Company in 2019. The businesses are correctness of important information concerning sustainability as follows. and the Company’s stakeholders. • PTG Energy Public Company Limited Contact Channels (Disclosure 102-53) • Petroleum Thai Corporation Co., Ltd. If you have enquiries or suggestions, please contact : • PTG Logistics Co., Ltd. • Pyramid Oil Co., Ltd. Corporate Governance Section • Alpine Oil Co., Ltd. PTG Energy Public Company Limited • Empire Oil Co., Ltd. 90 CW TOWER A (33rd Floor), Ratchadaphisek Road, • Everest Oil Co., Ltd. HuayKwang Bangkok, Thailand 10310 • Andes Oil Co., Ltd. Tel: +66(0) 2168-3377, +66(0) 2168-3388 • Atlas Oil Co., Ltd. E-mail Address : [email protected] • BPTG Co., Ltd. This sustainability report is a supplementary report of The information and details of other businesses’ the 2019 annual report of PTG Energy Public Company performance are not included as the data collection processes Limited. This reports are available for download from the for the Company’s sustainability report is still under the PTG website at www.ptgenergy.co.th development and adjustment. Besides, other businesses are PTG Energy Public Company Limited 5 PT SD_EN 2019.indd 5 4/13/20 11:37 AM Message from the President & Chief Executive Officer (Disclosure 102-14) PTG has continuously carried on its business under the principle of good Corporate Governance. In the past years, the Company had achieved the scores of “Excellent” level of recognition for the Corporate Governance Report (CGR) for the third consecutive year (2017-2019) from the Thai Institute of Directors of IOD. Furthermore, the Company also got certified, for the second consecutive year, to be a member of the Thai Private Sector Collective Action Coalition Against Corruption (CAC). With an aim of creating ‘Fuel Value to Community Living,’ The Company deems that business strategies for sustainable development (SD) will create Shared Value and Development that contribute to the development of innovations and sustainable value to its stakeholders or the ‘Community Living.’ It will also help accelerate the achievement of the Sustainable Development Goals (SDGs) set by the United Nations. 6 Sustainability Report 2019 PT SD_EN 2019.indd 6 4/13/20 11:38 AM PTG has established policies for corporate sustainability Apart from the awards above, PTG received 3 awards that cover all essential issues including the three central at ASEAN Business Awards (ABA) 2019 run by ASEAN aspects of sustainability : Environmental, Social, and Business Advisory Council (ASEAN-BAC). Governance (ESG). These policies have a significant role in • The Winner under the category of 17 Priority improving the business growth and operational performance Integration Sectors: Energy (Large-Tier) with good corporate governance, risk management and • Outstanding Business Award in Human Resource stakeholder engagement in building business value. Development or The Country Winner, Skills Recognizing an importance of sustainable development, the Development (Large-Tier) Company has a commitment to perform business and strive • Outstanding Business Award for Sustainable Society to become a sustainable organization. or The Country Winner, Sustainable Social Enterprise • PTG was selected on the list ‘Thailand Sustainability (Large-Tier) - this award represents PTG’s Investment’ (THSI) for the second consecutive year. determination in promoting both employees’ skill This was the “Sustainable Stock” 2019 which has development and operational performance been selected from the Stock Exchange of Thailand development. (SET) given to listed companies that had complied PTG has been paying attention to activities that help with the sustainability assessment criteria establish social value into communities such as giving (Environmental, Social and Governance: ESG). This essential knowledge to students, people with disabilities and achievement confirms that the Company has elderly people. With the CSR concept, the Company has constantly been operating its business with an been organizing many CSR activities and projects for different awareness of ESG as a key to long-term growth, communities in the society; for example, projects that offer success and benefits. educational and sport support and environmental improvement. • At the SET Awards 2019, PTG also received the Moreover, the Company has been promoting innovation and Outstanding Investor Relations Award as an technology in business operations. For example, the Company organization outstanding in investor relations activities. invested in the Palm Complex project, running the business • Employees who are in a group of the Company’s with the ‘Zero Waste’ concept as a way to exercise more stakeholders are a heart of a path to success. At PTG, effective cost management. In order to promote community the Company recognizes the importance of employee support, employees are motivated to do good contributions treatment. to the society. This represent the corporate culture of ‘PTG • In 2019, PTG received Thailand Labour Management Way’ that represents the Company attention to integrity and Award 2019 as an organization that promoted mutual ethics for sustainable development. partnership between employers and employees and fair benefit sharing in a bid to promote good labour The Company would like to express gratitude towards relations management from Labour Protection and everyone who has been a part in moving PTG forward and Welfare Office area 5 growing the Company with great support and contribution. Your dedication is a key to the Company’s sustainable growth With an effective management in employee growth and and success development, the Company received 2 awards at Thailand Kaizen Award 2019 organized by Technology Promotion Association (Thailand-Japan). • Golden Award in the Service Kaizen category • Silver Award in the Genba Kaizen category Mr. Pitak Ratchakitprakarn President & Chief Executive Officer PTG Energy Public Company Limited PTG Energy Public Company Limited 7 PT SD_EN 2019.indd 7 4/13/20 11:38 AM Vision, Mission and Values Vision Being a leader in integrated energy services business in the country Mission Creating maximum satisfaction for the Company’s valued business partners, staff members and customers. Executing and administering the business with professionalism and continuously integrating services to generate income and increase value for the Company and partners. Being responsible for and supportive of activities that are beneficial for the society and the environment. PT SD_EN 2019.indd 8 4/13/20 11:38 AM “We are still determined to deliver above- expectation services, create advancement