HR Way Forward Challenges of Tomorrow

Asif Saeed Attock Refinery Limited

1 Great Heritage Greater Vision

AGENDA

HR Way Forward

2 Great Heritage Greater Vision HR Way Forward

INTRODUCTION AND BACKGROUND OF ARL

3 Great Heritage Greater Vision HR Way Forward

ARL is a member company of Attock Group of Companies, a fully integrated group covering all segments of oil and gas industry from exploration to production, and refining to marketing of a wide range of petroleum products in .

ATTOCK REFINERY LIMITED

NATIONAL REFINERY LIMITED

PAKISTAN OILFIELDS LIMITED

ATTOCK PETROLEUM LIMITED

ATTOCK CEMENT PAKISTAN LIMITED

ATTOCK GEN LIMITED

ATTOCK HOSPITAL (PVT.) LIMITED

ATTOCK INFORMATION TECHNOLOGIES SERVICES (PVT.) LIMITED Great Heritage Greater Vision HR Way Forward

HR WAY FORWARD Challenges Of Tomorrow

5 Great Heritage Greater Vision HR Way Forward

Business Partner Representation of HR (To some extent) On The Board Expert Strategic (To some extent) Business Partner Challenge Specialized Enforcer Expertise (To large extent)

Assist in culture Administrator Control and transformation and (Traditional, Compliance To large extent) alignment of HR processes with Applying behavioral business goals Basic sciences techniques for Personnel recruiting, performance Services management etc.

Aspects of dealing with unions and Company Policies Administrative aspects of dealing with employees Great Heritage Greater Vision HR Way Forward

Traditional HR Orthodoxy Challenge A Double Edged Sword

Develop an approach that is You will not find this backed by experience & so-called ‘next practice learning and blends with HR’ in any textbook – the best of local practices & cultural values. and therein lies its strength.

Turbo-Charging HR’s Impact

7 Great Heritage Greater Vision HR Way Forward

Challenge

The Millennials- Changing Dynamics of the Next Generation Workforce

They are demanding, yet professional.

They are ambitious.

They want variety in their career.

They want to be stretched and challenged. They grew in the information age with access to various information sources. 8 Great Heritage Greater Vision HR Way Forward

Challenge Talent Pool Will Be Showing Imminent Signs Of Drying Up

Why Retention Matters? What to do? • Employee takes valuable • Drive Engagement institutional knowledge with – Make Engagement a them. leadership priority by creating • New recruits, no matter how link between strategy and talented, cannot replace such employees’ roles knowledge at the drop of a hat. • Create a culture of engagement • The lead Time by empowering the individual • Trainings and treat people with respect • The Cost factor • Offer career development • Short sighted approach – opportunities replacing rather than retaining • Promote wellness in the workplace 9 Great Heritage Greater Vision HR Way Forward

Factors Impacting a Desirable Employer Brand • Attractiveness of the sector • Company Reputation Challenge • Quality of Products and Service Building Stronger • Location Employment Brand as part of • Work Environment Talent Strategy • Compensation • Economic Conditions • Employee Benefits • People and Culture • Work/Life Balance • Corporate Social Responsibility 10 Great Heritage Greater Vision HR Way Forward

Challenges

11 Great Heritage Greater Vision HR Way Forward

As a tool for Predictive Management

12 Great Heritage Greater Vision HR Way Forward

Defining the requisite knowledge, skills, and capability requirements needed for business strategy execution.

Evaluating workforce performance.

Retaining valuable talent.

Determining strategies for redeployment, retraining, and workforce reductions.

Determine career paths and succession plans.

13 Great Heritage Step 1: Employee HR Way Forward Greater Vision Perception Survey’s Questionnaire Development

Step 2: Conducting Employee’s Survey (Data)

Step 3: Applying Statistical Tools (Metrics)

Step 4: Mirror Sessions

Step 5: Analysis

Step 6: Actions & Strategies

14 Great Heritage Greater Vision HR Way Forward

Succession Teamwork Job satisfaction Trust Planning

Salary & Training & Vision, Mission Empowerment Benefits Development & Values

Performance Work life Working Communication management balance and conditions

15 Great Heritage Greater Vision HR Way Forward

Data Collection: Employee's Perception Survey and Mirror Sessions

Problem Identification: Limited Technical Trainings

Analysis of Data

Enhanced focus on Technical Trainings through Appropriate means

Implementation through Internal and External Trainers

Evaluation

16 Great Heritage Greater Vision HR Way Forward

TURNING CHALLENGES INTO OPPORTUNITIES

17 Great Heritage Greater Vision HR Way Forward

Future Strategic HR Approach

Understand and address generational differences

Use metrics and benchmarking for growth & development

Think creatively about reward strategies and what motivates millennials’

Diversity and work life balance

Identify change agents

18 Great Heritage Greater Vision HR Way Forward

Future Strategic HR Approach

To help them grow, understand the personal and professional goals of the millennials’

Special rotational assignments more frequently

Reward risk-takers, innovators and learners

Honest feedback in real time — and highlight positive contributions or improvements on key competencies.

19 Great Heritage Greater Vision HR Way Forward

Future Strategic HR Approach

Keep everyone focused on the plan

Goals and values alignment to remain the key

“Walk the talk” in order to provide consistent message to workforce regarding the values. Can’t be one time event or communication – has to be modeled and lived every day

20 Great Heritage Greater Vision HR Way Forward

Future Strategic HR Approach

Hire well (4E+P), be flexible and trust your people

Build a team that fosters innovation and focuses on growth

Power of differentiation

Extend our networks so we are able to share and consolidate our resources & knowledge

21 Great Heritage Greater Vision HR Way Forward

Future Strategic HR Approach

Set them free • Millennials want flexibility. • They work well with clear instructions and concrete targets • Give them the freedom to have a flexible work schedule. Provide mentors who are exceptional role models • Introduce employees’ mentoring programmes.

Let them advance faster • value results over tenure

Expect them to go

22 Great Heritage Greater Vision HR Way Forward

Centralized Data, a Critical Enabler

Field training of HR

Support from Top Management which brings credibility and resources

Enhanced technology

Adaptive Culture

Communication and Information Sharing

23 “I am convinced that nothing we do is more important than hiring and developing people. At the end of the day you bet on people, not on strategies.”

- Larry Bossidy, former Chair and CEO of Honeywell

24 Great Heritage Greater Vision HR Way Forward

Thank You Any Questions?

25