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2019 Sustainability Report • 1 SUSTAINABILITY REPORT 2019 Cross Winds® Energy Park in Tuscola County, Mich. CMSENERGY.COM • CONSUMERSENERGY.COM A CMS ENERGY COMPANY CONTENTS 1 • A MESSAGE FROM OUR CEO 6 • PEOPLE 16 • PLANET 28 • PROSPERITY Delta Solar in Delta Township, Mich. 2019 SUSTAINABILITY REPORT • 1 CONSUMERS ENERGY, At a time of unprecedented change in the we’re passionate about energy industry, we’re uniquely positioned to making life in Michigan define what it means to run a clean and lean better today while keeping company. What does that look like as our anAt eye on the future – ensuring this is a employees work each day to achieve World great place to live for the generations ahead. Class Performance Delivering Hometown That’s why I’m so proud of our company’s Service? The stories inside this report will new, ambitious goals to increase Michigan’s give you a peak into the work we’re doing. clean energy sources and protect our planet You’ll find stories about the people who for decades to come. are making a real and positive impact for Michigan by protecting the environment we By 2040, we plan to: all cherish and powering economic growth • Stop using coal to generate electricity. and opportunity for the communities we love. • Reduce carbon emissions by “ I’m so proud of our company’s more than 90 percent. new, ambitious goals to increase • And tap renewable sources Michigan’s clean energy sources for more than 40 percent of the electricity we supply to and protect our planet for Consumers Energy embraces a cleaner and leaner utility customers. decades to come.” vision focused on eliminating energy waste and adding We’re doing our part to protect the renewable energy from sources such as wind and solar. I hope you learn more about our company, environment we all cherish. Yet, caring for our plans and the many hardworking people our planet is only one part of our broader Learn more about how we’re cultivating a clean energy that make Michigan such a special place. commitment to creating a sustainable energy future for Michigan. And I encourage you to continue following future for our customers and our state. our story by visiting ConsumersEnergy.com/ To us, sustainability means doing what’s hometownstory. right, not merely what’s required. Rather Thank you for helping us create a sustainable than measuring our success through a single energy future. bottom line, we work every day toward a triple bottom line – People, Planet and Prosperity. Patricia K. Poppe President and Chief Executive Officer CMS Energy and Consumers Energy 2018 CMS ENERGY CLIMATE ASSESSMENT REPORT 2018 | ENVIRONMENTAL, SOCIAL, GOVERNANCE AND SUSTAINABILITY REPORT Compliant with Edison Electric Institute (EEI) and American Gas Association (AGA) Templates in place as of Nov. 29, 2018 View the 2018 CMS Energy Climate View the 2018 Environmental, Social, Assessment Report at Governance and Sustainability Report CMSenergy.com/2018Climatereport at CMSenergy.com/2018ESGreport 2 • CONSUMERS ENERGY 2019 SUSTAINABILITY REPORT • 3 WHERE WE ARE Boyne City Livingston Generating Station Traverse City Mio Grayling Alcona Benzonia Generating Station Cooke Loud Foote Five Hodenpyl Channels Tippy West Branch TES Filer City Cadillac Marion Muskegon River Ludington Ludington Pumped Storage Lake Winds® Clare Bad Axe Energy Park Big Rapids Huron Rogers Midland Bay City Karn Hardy Cross Winds® Fremont Saginaw T&S Croton Energy Park Caro Alma Saginaw Birch Run EIRP Norton Shores North Kent Greenville Genesee Thetford Power Campbell Station Flint Campbell Grand Owosso Rapids Webber Campbell East Kent Solar Gardens Laingsburg Grand Valley State Groveland Zeeland University Ray Lansing Overisel Governmental/ St. Clair Regulatory Affairs & Hamilton Hastings Delta Solar Michigan Public Howell Allegan Service Commission Macomb Royal Oak South Haven Bellevue EIRP Wixom EIRP Northville Livonia Solar Gardens Battle Creek Jackson Western Michigan Marshall Jackson University Kalamazoo Kalamazoo River Freedom Dearborn Generating Station Jackson Industrial Generation Parnall Headquarters Jackson Trail Investment Recovery Center Street Coldwater Lab Jackson Adrian Jackson Headquarters White Pigeon Corporate Information South Monroe & Governance Center Hydro Solar Wind Electric Generation Natural Gas Compressor Peaking Plant Office Service Center and Office Enhanced Infrastructure Replacement Program (EIRP) Training Center Russell Leadership Center Innovation Center Electric Service Territory Combination Service Territory Natural Gas Service Territory CMS Energy Facilities Electric Generation (Biomass) Electric Generation (Natural Gas and Waste) Electric Generation (Natural Gas) Peaking Plant Solar (From top to bottom, left to right) Ludington Pumped Storage in Ludington, Mich., Solar Gardens power plant – Grand Valley State University in Allendale, Mich., Outside Michigan: Northwest Ohio Wind (Ohio) Craven County Wood Energy (North Carolina) Flambeau Solar (Wisconsin) Substation in Mason, Mich., Ray Compressor Station in Armada, Mich., Lineworkers in Jackson, Mich., Lineworker at Marshall Training Center in Marshall, Mich., Filer City Station in TES Filer City, Mich., Natural gas workers in Bloomfield, Mich., Zeeland Generating Station in Zeeland, Mich., Alcona Hydro in Glennie, Mich., Preparing for restoration support in Jackson, Mich., Cross Winds® Energy Park in Unionville, Mich. 4 • CONSUMERS ENERGY 2019 SUSTAINABILITY REPORT • 5 In 2018, more than 8,600 employees of Consumers Energy and CMS Energy collaborated to realize our purpose, WORLD CLASS PERFORMANCE DELIVERING HOMETOWN SERVICE, while always Protected, enhanced or restored keeping PEOPLE, PLANET and PROSPERITY top of over 750 acres of land mind. Here is how 2018 stacked up: or about a third of the size of Mackinac Island PEOPLE Consumers Energy is the LARGEST COMBINATION UTILITY in Michigan, providing natural gas and/or electricity PROSPERITY to 6.7 million Michigan residents. We secured about Since 2009, energy efciency Recognized as Named 101 megawatts programs have 1 TOP UTILITY BEST of new load in our service territory, saved customers more than COMPANY FOR PROFESSIONAL IN MICHIGAN adding over 5,700 jobs $2 billion WOMEN TO WORK FOR on their energy bills by Professional Woman’s Magazine by Forbes® and over $2 billion of investment in Michigan Maintained a Awarded the 100% RATING in the Corporate Equality Index with DONATED RISING STAR AWARD ® >$18.5 million Human Rights Campaign Foundation by the Michigan Veterans Affairs Agency (MVAA) to MICHIGAN NONPROFITS PLANET We reduced our water use by Received ® 180 2018 ENERGY STAR million PARTNER OF THE YEAR gallons SUSTAINED COMMUNITY, CULTURAL EXCELLENCE AWARD or 36 days of drinking water AND ECONOMIC SOCIAL LOW INCOME by the U.S. Environmental Protection Agency for every person in Michigan ENVIRONMENT EDUCATION DEVELOPMENT WELFARE FAMILIES nearly $700,000 > $1.6 million > $3.6 million > $2.5 million $10 million People From border to bridge and coast to coast, we’re helping our neighbors across Michigan by providing safe, reliable energy and caring for our communities. And in some instances, we’re even helping to save lives while we deliver hometown service. From cleaning up parks and planting trees to beautifying roadways, Consumers Energy employees volunteer thousands of hours each year to leave Michigan better than we found it. 8 • CONSUMERS ENERGY PEOPLE PEOPLE 2019 SUSTAINABILITY REPORT • 9 Delivering Hometown Service GIVING Here’s a 10-year look at contributions to ONSUMERS ENERGY IS COMMITTED to serving our nonprofit organizations from Consumers customers, communities and co-workers. Energy, its employees, retirees and foundation. C Last year, we used customer feedback about what mattered most to improve several services. An example is our online Outage Center. Customers told us they needed more $18.5 million information when they’re without power, so we redesigned our mobile-friendly site to highlight the five stages of power From helping build homes to serving food at shelters, restoration. This enables customers to track power restoration volunteers help Michiganders across the state. #CEvolunteers status in real time. We also enhanced our Budget Plan to enable our customers to enroll at any time and review their accounts more frequently (quarterly rather than annually). This change also helps avoid end- of-plan-year surprises if energy use is higher than expected. By day, our team delivers hometown service by turning on new Our new online Outage Center enables customers to track their Our employees are dedicated to the power restoration status in real time. communities we serve on and off the job. electric and natural gas connections, fixing downed wires, gas leaks and other behind-the-scenes tasks that deliver energy to our customers. By night, that hometown service takes a different form: $3 million • A hard hat is replaced with a cap and whistle for the employee who coaches a child’s basketball team. • Work boots are traded for cowboy boots for the employee who volunteers at a therapeutic riding stable. • Safety glasses are exchanged for reading glasses for the 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Employees participate in the 2018 Walk for Warmth in employee who tutors students needing extra help with studies. Jackson, Mich., to raise money for heating assistance. Our employees are dedicated to the communities we serve on and off the job. When on the job, we make sure they have a great place to work and the tools they need to achieve work-life balance: • Our seven Employee
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