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Home , Basildon, Hatfield Broad Oak, High Roding, Leaden Roding, Nine Ashes, Southminster

Countywide Engagement Event Thursday 26th November

We will commence promptly at 18:05. If you have a question, please enter this in the Q&A section, along with your name and parish. Superfast Team and Partners

Connie Kerbst, Senior Programme Manager Tony Smith, General Manager Douglas Parrant, Data & Contracts Manager Sophie Winter, Community Engagement Manager Lois Harris, Programme Communications Manager Emma Wood, Regional Programme Manager Joshua Mews, Programme Communications Officer Laura Walkinshaw, Programme Communications Officer Kieran Wines, Partnerships Manager Paul Wehren, Programme Management James Apps, Regional Programme Officer Manager

Ian Frost, Project Director Agenda 1. Welcome Cllr Lesley Wagland, Deputy Cabinet Member for Infrastructure and Superfast Essex Steering Board Chairman, ECC

2. Superfast Essex Programme Update a) Openreach Fibre Rollout Update Kieran Wines, Partnerships Manager, Openreach b) Gigaclear Fibre Rollout Update Tony Smith, General Manager, Gigaclear 3. Broadband Outlook for Essex Connie Kerbst, Superfast Essex Senior Programme Manager, ECC 5. Communications Overview Lois Harris, Superfast Essex Programme Communications Manager, ECC 6. Q&A Q&A Panel, to be chaired by Cllr Lesley Wagland, ECC Openreach Fibre Rollout Update Kieran Wines Partnerships Manager Agenda Welcome

• Introductions • About Openreach and our strategy • Building full fibre broadband in Essex • General overview of the BDUK programmes • Phase 3 and 4a Progress • Phase 4b Progress • Community Fibre Partnerships Building full fibre in areas that are harder to reach It’s a key part of Openreach's strategy • We know FTTP is vital to economic and social levelling/recovery across the UK and this has become even more apparent with the impacts of COVID-19.

• At Openreach, we are more than just a ‘city’ Fibre builder.

• Announced commercial investment in >200 harder to reach locations.

• ¼ of our planned FTTP footprint will cover harder to reach locations.

• We’re enacting Inventive engineering approaches being tested to understand deployment at scale. Our strategy Driving the UK’s digital revolution, delivering for UK plc…

Extend the ultrafast rollout through Deliver a step change in customer Going beyond UK Government’s 95% our funded BDUK and commercial service superfast target programmes Broader Coverage Our build in Essex Overview We have worked with to improve the speeds of over 140k homes and businesses across the county over the last nine years and we're not stopping there. Our funded build continues across our Phase 3 and 4 contracts in addition to our own commercial investment in the county as part of our Fibre First programme.

We continue to invest in our network to expand it into ‘not-spots’ – more than any other private sector company, but with the increased rurality of build, we are seeing a higher degree of civils work, many of which require lengthy road closures and complex traffic management to complete. This unfortunately does lead to delays with the completion of the project, but we are working through a joint plan with Essex County Council to help keep these delays to a minimum.

We’re continuing to work with industry and government departments to understand how we can support the government's ambition to a fully fibred nation and in turn have recently announced a £12 billion investment to bring Full Fibre to 20 million homes and businesses by the mid-late 2020s, and this is in addition to the work we currently do with Government-funded programmes. Our commercial programmes We continue to invest in full fibre across the county through our Fibre First programme • We’ve announced a £12 billion investment to bring Full Fibre to 20 million homes and businesses by the mid-late 2020s and this is in addition to the work we currently do with Commercial Rural Build Locations Government-funded programmes. This is in addition to our Fibre Cities programme delivering to , Brentwood North Weald and . Great Hullbridge Wakering • This includes 11 exchange areas within the county and Rayleigh Burnham On covers tens of thousands of premises. Crouch • We’ve already successfully built to 3.5m and in July this year Latchingdon announced that we’ll build to a further 3.2m premises in “harder-to-reach” areas to ensure we get a balanced build across rural and urban areas.

• This is in addition to our commercial investments on CFP schemes. Superfast Essex Programme – Phase 3 Status Update Phase 3 & 4a - Maldon, Rochford, , and Tendring. Basildon and Braintree districts.

Our Phase 3 and Phase 4a programmes have faced challenges through their delivery. These involved delivering to harder to reach rural locations, most of which was through full fibre FTTP, which has become increasingly difficult with the impacts of the Covid-19 Pandemic. We have introduced new ways of working to keep our engineers and the public safe in line with the current UK Government guidelines.

We also faced a number of data challenges, where improvements to our datasets and mapping with Ordinance Survey caused a number of data challenges as to which properties were eligible for state aid intervention in the programme. This led to a reduction in the overall number of premises delivered within this programme, but still covers more than 12,500 premises.

We have seen increased requirements for civils work, traffic management and permits to work in the road which naturally brings with it longer lead times to complete.

We have also completed a number of build to MDU’s (flats etc) which have presented their own sets of challenges, particularly during COVID with gaining access and permissions to work internally. We are now ahead of the curve and leading the way with MDU delivery in Essex.

We are working hard to close out these contracts and only have 2,013 address left to deliver, which we’re expecting to complete by March 2021. Superfast Essex Programme – Phase 4 b

Phase 4b

Our Phase 4b programme started earlier this year and involves delivering to our next stage of rural build across Brentwood, Chelmsford, , , Castlepoint, , Maldon, Rochford, Tendring and .

This represents over 3,500 premises in total.

This includes delivery to premises which are DEFRA eligible, many of which are remote businesses, farm units and harder to reach areas.

We have undertaken extensive pre-work to understand and mitigate any potential delays through our build by the use of intrusive surveys, these allow us to plan up front for any items which may not have been found until build work commenced.

The completion date for this work has been extended by 3 months due to the complexity of the build and will push the date out to June 2021.

We are also working with Essex County Council to understand the feasibility of extending this coverage further.

Community Fibre Partnerships How to find out more

Visit: https://www.openreach.com/fibre- For more information, contact: broadband/community-fibre-partnerships/

Ryan Kuhl Regional Engagement Manager, Openreach [email protected]

Select your address:

Or

Kieran Wines Check your status and complete the form. You will be Regional Partnership Manager, provided a reference and will be contacted with a quote. Openreach This can take a few weeks. [email protected] Gigaclear Fibre Rollout Update Tony Smith General Manager C U R R E N T COVERAGE AREA

300+ Communities now have access to Gigaclear

30,000+ Customers and growing WHY FTTP TECHNOLOGY

Capable of ‘Ultrafast’ speeds 1000Mbps (1 Gigabit)

Can transmit data over a long distance – perfect for this type of network

Reliable broadband signal. Ideal for running all your home wireless connectivity

Can handle multiple users with multiple devices

Ability to manage very high bandwidth devices with no buffering GIGACLEAR IN ESSEX

Phase 2b District – 3,351 funded premises ready for service – this phase was completed in 2018. LOT 3.2 Phase 3 – Lot 1 LOT 3.1 Uttlesford District - 1,623 out of 4,627 funded premises ready for service so far – build concluding in December 2021.

Phase 3 – Lot 2 and Colchester Borough - 1,331 out of 3,796 funded premises ready for service Phase 2b so far – build concluding in December 2021.

Phase 4 - Lot 1 LOT 4.1 – 226 out of 1,841 funded premises ready for service – build concluding in December 2021. S E C T I O N STARTERBUILDING SLIDE THE N E T W O R K THE BUILD JOURNEY

Below is an outline of the key stages involved in delivering ultrafast full fibre broadband to your community. PHASE 3 LOT 1 – DECEMBER 2021

Live cabinet areas In build To go into build Church End, Dunmow Little Walden Park Street Takeley Little Bardfield Stebbing Takeley, Bishops Stortford Debden Green Widdington Dunmow Road, Braintree Gaunts End Molehill Green Howlett End Brick Kiln Drive, Dunmow Ashdon Little Chesterford • 3 cabinet areas 100% live. • 17 cabinet areas in build. Wendens Ambo • Of which, 10 have live premises which can order a service and network build continues to enable the rest of the cabinet areas. • 6 builds left to go to complete validation and get sign off for build to Howe Green commence. Molehill Green, Bishops Stort. 35% of white premises covered under this contract are now live

For the latest information on rollout dates, please visit: www.superfastessex.org/maps PHASE 3 LOT 2 – DECEMBER 2021

Live cabinet areas In build To go into build Bocking West Colne Engaine Tye Green Cornish Hall End Horkesley Heath Great Saling Langham Moor Bures Wormingford Colne Engaine, Colchester • Challenges with contractor and Covid-19. Great Notley • Strengthening supply chain across the patch. High Garrett, Braintree • 1 cabinet area 100% live. Row Green • 12 cabinet areas in build Tikley Road, Colchester Great Henny • Of which, 9 have live premises which can White Colne, Colchester order a service and network build continues to Gosfield, enable the rest of the cabinet areas. Terling, Chelmsford Swan Street • 11 completing validation. Churchill Avenue, Halstead White Horse Avenue, Halstead 35% of white premises covered under this contract are now live

For the latest information on rollout dates, please visit: www.superfastessex.org/maps L O T 4 A – DECEMBER 2021

Live cabinet areas In build To go into build South Dobbs Weir Chingford Green Chipping Ongar North 2 High Beach Infill North Weald Basset Sewardstone

• On track to complete. Aimes Green • 5 cabinet areas in build • Of which 3 have live premises which can order a service and network build continues to enable the rest of the cabinet areas. Holyfield/Bumbles Green • 7 completing validation. Blackmore 12% of white premises covered under this contract are now live Lower Nazeing Epping

For the latest information on rollout dates, please visit: www.superfastessex.org/maps ESSEX COMMERCIAL Live cabinets: Outstanding:

• Arkesden • Manuden • Roydon 1 • Clavering • Roydon 2 • Rickling Green • Duddenhoe End • Roydon • Bumbles Green •

• Existing network designs under review • Residents will be informed in the early part of next year on the outcome of that review HELP AND SUPPORT FOR RESIDENTS I N F O F O R P A R I S H [email protected] C O U N C I L S

Sophie Winter 01865 591 137 Community Engagement Manager (East)

[email protected] gigaclear.com Communications Overview Lois Harris Superfast Essex Programme Communications Manager Communications Update

What have the Comms team been up to recently? • What is Full Fibre campaign • FTTP and low take up Facebook Ads • Facebook Competitions • Enquiries (see below stats for past few months) • Stakeholder communications • Case studies • Assisting the Openreach and Gigaclear delivery teams with wayleave communications Driving Broadband Take Up

Facebook Ads - FTTP availability Facebook Ads - Low take up (Gigaclear & Openreach work) areas

Case studies on the benefits of fibre broadband. If you’re interested in sharing your story – get in touch!

What is full fibre? Campaign Superfast Essex Website & Map Website Updates Recap of main sources of information • Re-worked content to make the • Interactive map for the latest status information information clearer and easier to (www.superfastessex.org/maps) understand • Funding support schemes to explore other • Content has been made more options if not in plans accessible (www.superfastessex.org/fundingschemes) • Broadband Champions full list and contact details where we have permission to publish Map Updates (www.superfastessex.org/broadbandchampions) • Introduction of the yellow dot to • Commercial operators for links to the highlight commercial-only work commercial operators with networks in Essex • Introduced ECDs for our (www.superfastessex.org/commercialoperators) Openreach rollout Options if not in plans Rural Gigabit Connectivity Voucher: www.superfastessex.org/ruralvoucher • Voucher for residents living in rural areas, offering full fibre funding for groups or two or more • Businesses can access up to £3,500 • Residents can access up to £1,500 • Scheme open until March 2021, or when money runs out

Broadband Universal Service Obligation: www.superfastessex.org/uso • For anyone that cannot achieve download speeds of 10Mbps & 1Mbps upload speed and isn’t covered by a public broadband scheme in next 12 months • You can request a connection, up to a threshold cost of £3,400 (or if you choose to pay any excess above this amount)

Register your demand and other options • Register your demand with network operators across Essex • Fill out the Superfast Essex Make the Connection demand survey • Openreach also has their Community Fibre Partnership scheme, find out more here. • Gigaclear has their Community Hub Scheme, find out more here. How you can help us

Share updates in your local communities – use our self-service map and other information on our website to draft updates, check with us if you’re not sure, we’ll be happy to review and sense check! Social media - send us videos and photos/tag us/like and share Share case studies – if you or anyone you know has a story to tell please let us know, and help us to share stories when we publish them Website and map feedback – tell us if something isn’t working, or what you would like us to change Broadband Outlook for Essex

Connie Kerbst Superfast Essex Senior Programme Manager Outlook

• Superfast programme is coming to a close (current rollout until Dec 2021) • UK government focus is now on full fibre and Outside In programme • Essex still has approximately 17,000 remaining premises with very poor speeds and no plans • Superfast Essex is working to update our map and consulting with network operators and government to assess options White post codes on this map have at least one • Essex is actively supporting commercial property with no current or planned superfast rollout of full-fibre and mobile network coverage – there are 17,000 such premises connectivity Questions and Answers Questions and answers Chaired by Cllr Lesley Wagland, Deputy Cabinet Member for Infrastructure and Superfast Essex Steering Board Chairman Panel: • Connie Kerbst, Superfast Essex, ECC • Douglas Parrant, Superfast Essex, ECC • Lois Harris, Superfast Essex, ECC • Kieran Wines, Openreach • James Apps, Openreach • Tony Smith, Gigaclear • Emma Wood, Gigaclear • Sophie Winter, Gigaclear www.superfastessex.org/contactus