p4 CAMP SOLUTIONS: FS, IMS, DANIELS

CAMP PROGRAM RELEASES p10 BY STEVE MCQUEEN

LONG AND FAR p18

+ OVER THE ICE BY GIACINTA BRADLEY KOONTZ

OCTOBER 2011 40 Serving the Business Aviation Community Since 1968

CAMP DIRECTORY | WWW.CAMPSYSTEMS.COM NORTH AMERICA New Jersey Northeast (CT, DE, ME, MD, MA, NH, NJ, Contents AMSTAT NY, PA, RI, VT, DC) New York (Headquarters) 44 Apple Street Victor Josephson, Northeast Regional FSR LI MacArthur Airport Tinton Falls, NJ 07724 USA Mobile: 516-652-9165 999 Marconi Avenue E: [email protected] 04 CAMP SOLUTIONS Ronkonkoma, NY 11779 USA Tel: 732-530-6400 Greetings Fax: 732-530-6360 Joe Dynko, Northeast RSM Tel: 631-588-3200 04 CAMP FS Toll Free: 1-877-4AMSTAT (426-7828) Tel (direct): 603-821-6428 Fax: 631-588-3294 05 CAMP IMS www.amstatcorp.com Toll Free: 1-800-558-6327 Toll Free: 1-877-411-CAMP (2267) October greetings, LOCATIONS E: [email protected] 07 Daniel Systems Aircraft Shopper Online October in Vegas. Th e CAMP New Hampshire (Sales) 44 Apple Street 08 CAMP PEARLS team is looking forward to 32 Daniel Webster Hwy, Suite 10 LATIN/SOUTH AMERICAN REGIONS Digging into this month’s Tinton Falls, NJ 07724 USA touching base with many of you at Merrimack, NH 03054 USA Manuel Cruz, Latin/South America RSM 09 AMSTAT MARKET ANALYSIS InSight, we review CAMP’s Tel: 888-992-9276 this month’s NBAA 2011 Annual Tel: 603-595-0030 Tel: 631-588-3200 ext. 257 Flight Scheduling, Inventory Int’l Tel: 732-704-9561 Sticking With The Pros Meeting and Convention, hosted Fax: 603-595-0036 Toll Free: 1-877-411-2267 Management and Daniels product www.aso.com By Judy Nerwinski in Las Vegas, Nevada. We’ll be at Toll Free: 1-800-558-6327 E: [email protected] lines. If you have spares, take a booth # N1721; we invite you to look at the highlighted features of FIELD SERVICE REPRESENTATIVES 10 USER HOT TIP drop by for a visit. Montreal INTERNATIONAL CAMP’s Inventory Management 6800 Côte-de-Liesse, Suite 101 & REGIONAL SALES MANAGERS Program Releases I’d like to take a moment to System. For those operations U.S. REGIONS European FSR (TBD) Saint-Laurent, QC H4T 1E3 By Steve McQueen juggling passengers, crews and For assistance in Europe, please contact: remind you that CAMP is more Canada West (AK, AZ, CA, HI, ID, MT, NV, OR, Tel: +33 (0)1 55 93 45 81 than an interface or application. fl ights, review the benefi ts of UT, WA, WY) TOOLBOX Q&A Tel: 514-448-1128 E: [email protected] 13 We are a service provider. I believe CAMP’s Flight Scheduling Fax: 514-448-1120 Steve McQueen, West Regional FSR that most of you know this, but management solution. And for Mobile: 702-513-0671 14 OEM HIGHLIGHT George Rossides, International RSM it’s good to be reminded once in those operating transport category E: [email protected] Wichita Tel: 631-588-3200 ext. 212 Embraer a while that we are not alone. At aircraft, CAMP off ers customized CONTACTS 8200 E. 34th Street North Tom Ritrovato, West RSM Toll Free: 1-877-411-2267 17 ASO TOP 50 CAMP, we believe in providing maintenance programs through Building 1600, Suite 1607 Tel (direct): 603-821-6430 E: [email protected] good, solid customer service. its wholly owned subsidiary Wichita, KS 67226 USA Toll Free: 1-800-558-6327 18 INSIGHT TO THE PAST We are committed to developing Daniel Systems. Tel: 316-462-2267 E: [email protected] OEM BASED Long And Far Over The Ice both innovative products and the Also in this issue, Giacinta takes Fax: 316-462-2442 Wichita resources to make those products Toll Free: 1-866-581-CAMP (2267) North Central (IL, IN, IA, KY, MI, MN, By Giacinta Bradley Koontz us on an exciting journey around MO, NE, ND, OH, SD, WV, WI) (HBC / Cessna Field Service Rep) work for you. We all know the old the world with Earthrounder, Eli Stepp, Jr., North Central Regional FSR Th omas Williams 20 CAMP CALENDAR adage: Work smarter, not harder. Elgen Long. Last year, AMSTAT Florida CAMP Systems International Inc. Daniel Systems Mobile: 217-801-3701 So, if you fi nd that you are in examined world trends in utilizing E: [email protected] C/O Hawker Beechcraft Services, Inc. 3401 NW 82nd Avenue, Mid-Continent Airport (KICT) need of assistance, the CAMP a professional broker to orchestrate Suite 104 Martha Karoutas, North Central RSM 1980 Airport Road team is here – ready and willing to aircraft transactions in ‘Nothing Doral, FL. 33122 USA Tel (direct): 603-821-6436 Wichita, KS 67209 USA help you work smarter. Assistance Like a Pro.’ Th e result was that Toll Free: 1-800-558-6327 is just a phone call, email, or visit despite economic challenges, Tel: 305-715-9565 Mobile: 316-640-9178 E: [email protected] away. Your CAMP Analyst and consumers were still consulting Fax: 305-715-9987 E: [email protected] www.danielsystems.com the Application Support Team are the professionals. Now, a year South Central (AR, CO, KS, LA, NM, OK, TX) eager to help. Your Regional Field later, is that still the case? Find Jay Dunnam, South Central Regional FSR Little Rock EUROPE Service Rep is always willing to out whose ‘Sticking with the Pros’ Mobile: 214-930-6715 (Dassault / HBC Field Service Rep) Paris Email: [email protected] Tom Maher pay a visit to make sure you’re on on page 9. Turn to this month’s CAMP Europe SAS CAMP Systems International Inc. track, and connect you to the right ‘Hot Tip’ with Steve McQueen, Sarah Molloy, South Central RSM 15 rue de la Montjoie - BP 58 C/O Dassault Falcon Jet internal resources. West Regional Field Service Tel: 631-588-3200 ext. 138 93212 Saint Denis La Plaine Cedex 3801 East 10th Street Representative, to catch up on Toll Free: 1-877-411-2267 Our website, www.campsystems. France Little Rock, AR 72202 USA some of latest CAMP program E: [email protected] com, has contacts listed under both releases. Of course there’s more Tel: +33-1-55.93.45.80 Tel: 501-210-0580 the “support” and “sales” headings. Editor: Karie White great content on the pages in Fax: +33-1-55.93.45.99 Southeast (AL, FL, GA, MS, NC, SC, TN, VA) Fax: 501-210-0475 Contact listings can also be found www.campsystems.com.fr E: [email protected] CAMP Systems International between, so please enjoy. Roy Gioconda, Manager, Field Service 32 Daniel Webster Highway, Suite 10 right here in InSight, on the Mobile: 919-454-6843 Merrimack, NH 03054 adjacent page. ASIA E: [email protected] WORLDWIDE BROKER PROGRAM Tel: (603) 595-0030 Best regards, Lynn Sosnowski, Broker & Finance Program Fax: (603) 595-0036 System training is conveniently Hyderabad, Kate Gallant, Southeast RSM Sales Manager - Worldwide Email: [email protected] available through our regularly CAMP Systems Pvt Ltd Tel (direct): 603-821-6433 44 Apple Street, Suite 5 RCV Towers, HITEC City Toll Free: 1-800-558-6327 Advertising: George Rossides scheduled webinars, which are Tinton Falls NJ 07724 Toll Free: 1-877-411-CAMP Hyderabad - 500 033 E: [email protected] hosted by Application Support Tel: (631) 588-3200 Rich Anzalone Tel (direct): 732-530-7409 Cell: (516) 383-9082 team members. CAMP’s Mobile: 732-720-9840 Email: [email protected] YouTube™ Training Videos are VP Customer Support and Sales APPLICATION SUPPORT TEAM CAMP VIDEO TRAINING Fax: 732-530-6402 CAMP Systems International Cover: Stock photo. readily available as well (www. Tel: 631-588-3200 ON YOUTUBE™ E: [email protected] youtube.com/fi eldservicerep). Let us [email protected] APP. APP. Toll Free: 1-877-411-2267 Go to: www.youtube.com/fi eldservicerep know what we can do for you. E: [email protected] ©2011 CAMP Systems International

OCTOBER 2011 ❖ CAMP SYSTEMS INTERNATIONAL 3 SUPPORT CAMPSolutionsCCAMPAMP FSFS CCAMPAMP IMSIMS A SCALABLE FLIGHT SCHEDULING SYSTEM AN INVENTORY MANAGEMENT SYSTEM FOR ALL FLIGHT DEPARTMENTS FOR TODAY’S CORPORATE FLIGHT DEPARTMENT By Ed Murphy By Rajiv Tayal Product Manager, Flight Scheduling Director of QA and Product Manager, IMS

any fl ight departments still operate with no comprehensive sched- ver the last 15 years or so, of incorporating fl exibility and growth. At CAMP, where each shipping record is tracked on-line in uling software. Th is can be due to the limited I.T. infrastructure the role of the professional we realized that the ASP orientation would allow real-time. It also incorporates an archiving capabil- allocated to the fl ight department or that some fl ight scheduling fl ight department has a fl ight department to inexpensively harness ity. Users can scan and attach part tags, software packages require dedicated servers that need to be main- evolved from its single- a powerful inventory management tool 8130 forms, invoices, manuals, MSDS CAMP FS includes a powerful tained in-house. Very often, fl ight departments do not have the purpose mandate of ferry- that did not require any upfront capital and even component pictures or video reporting module based on Crystal I.T. infrastructure or personnel available to maintain an in-house ing managers, to that of a investment on their part. For a small fi les against each part record. All the Reports. Th e system has a range system. CAMP Flight Scheduling is a perfect solution for these departments! vital corporate management tool. While the notion annual subscription fee, CAMP pro- data is saved on CAMP’s server which of reports including aircraft usage, frees the customer from incurring the MCAMP Flight Scheduling (FS) Oof fl ight departments as private air forces still per- vides the technology, confi gures IMS is a secure web-enabled application that resides on CAMP’s crew totals, and fuel expenses. Flight sists in some circles outside the business aviation to the customer’s business processes, costs of sustaining a data warehouse. servers, and is accessible 24/7. FS is a service-based solution that leverages CAMP’s exist- departments can create additional community, the reality is that today’s fl ight depart- maintains the system and stores the ing I.T. infrastructure, security, and redundancy. Th is allows small fl ight departments to custom reports and manifests and have Th e all new barcode and labeling module ments are operated as business units that must data while incurring all the associated harness a powerful fl ight scheduling tool that does not require any up-front capital investment them available in the system. guarantees the express checkout of parts costs in doing so. Not only is there no on their part. For a small annual subscription fee, CAMP provides the technology, sets up the system, continually rationalize their existence or fall prey to from the stock room. Besides printing the While CAMP FS is an independent product installed software for the customer to maintains the system, and stores the data while incurring all the associated costs in doing so. Th ere is budget conscious CFOs. Today, the technology is bar-coded component, stock labels and serviceable in its own right, a customer who subscribes to grapple with, but CAMP also bears no software to install locally. A customer only needs an Internet connection and browser to access the more sophisticated, oversight is more stringent, dis- tags, CAMP’s imsMobile technology enhances the the CAMP Maintenance Tracking service can the development costs to ensure IMS system anywhere in the world. patch reliability more critical and safety more un- user mobility while processing parts checkout or integrate the two systems to add additional ben- compromising making the challenge of operating meets the customer’s future needs. component history retrieval. CAMP imsMobile efi ts. All scheduled trips can be transferred to the a high performing fl ight department a much more offers quick access to inventory data from any Maintenance System to give maintenance per- diffi cult enterprise. To meet this challenge, compa- A SUMMARY OF internet enabled mobile/PDA device. sonnel a visual indication of the upcoming fl ight nies have had to employ best-in-class business prac- IMS FEATURES CAMP FS SYSTEM FEATURES: activity for each aircraft. As trips are posted in tices and systems for their fl ight departments. For more information contact: IMS & AIRCRAFT MAINTENANCE Th e CAMP Flight Scheduling system features FS, the times will be automatically sent to the As with any capable inventory management sys- On the operational level, using the CAMP Inven- TRACKING SERVICE Ed Murphy are designed to be user friendly and allow Maintenance System to update the last actuals tem, CAMP’s IMS service organizes a customer’s tory Management System (IMS) is a perfect ex- Product Manager schedulers to easily build trips, assign crew and on the aircraft. Scheduled work orders from the routine tasks such as managing requisitions, While IMS is an independent product in its ample of how many corporate fl ight departments passengers, and print manifests. Th e extensive maintenance system can also be posted to FS purchase orders and receipts, and is capable of own right, a customer only truly appreciates its 877-411-CAMP or have improved their accountability, streamlined airport atlas is updated monthly with latest as a visual reminder to the schedulers that the generating a full range of reports including inven- full value when it is coupled with CAMP’s aircraft (631) 588-3200 ext. 265 their warranty administration and aligned with FBO, hotels, catering, and transportation infor- aircraft will be unavailable. tory status, order management, fi nancial analysis maintenance tracking service. More than just the [email protected] regulatory standards to improve the auditability of mation giving the fl ight department the accurate and stock valuation. benefi ts it derives from the seamless integration, a Irrespective of whether your company is a their parts procurement and asset (inventory) man- www.campsystems.com information they need to arrange trip logistics. fl ight department can confi gure the respective sys- Fortune 500 corporation with a large fl eet of agement processes. However, in addition to this, IMS off ers a com- plete cost analysis component to facilitate parts tems to do a great many tasks. For example, users From a crew perspective, the system has aircraft, or a small fl ight department, CAMP FS can search for installed parts, check parts availabil- various tools for tracking currency, fl ight and has been designed to eff ectively meet the fl ight procurement by enabling users to analyze parts IMS SERVICE procurement history, lead-times and compare part ity, perform parts reliability checks and even print duty times, logbook totals, and crew schedules. scheduling needs of today’s fl ight departments. & TECHNOLOGY ORIENTATION work cards all from a single screen. In addition, Th e system also provides diff erent views to al- costs all from one source. CAMP’s Inventory Management System CAMP customers who currently subscribe to both low the crew to check their schedule remotely IMS also includes a warranty manage- services are able to automate stock updates once is a secure web-enabled application thus eliminating unnecessary phone calls to the ment feature that gathers all the neces- maintenance compliance tasks are recorded as the that resides on CAMP’s server and is scheduling department. sary information required to process integration (of the systems) automatically updates accessible 24/7. What is unique about Th e Heads Up Display provides a quick over- warranty claims for both installed accrued part times and other installation and CAMP IMS CAMP’s IMS is that it’s a service-based view of the Flight Department activity including and stocked parts. Th e system also removal details. For more information contact: solution that leverages technology to provides the option of printing the aircraft status, statistics, crew assignments, and Irrespective of whether your company is a for- meet a customer’s inventory management claim according to a manufacturer’s or upcoming trips. Rajiv Tayal needs. CAMP’s orientation as an applica- tune 500 corporation with a large fl eet of aircraft, Product Manager supplier’s specifi c format. Th e FS Mobile feature is a user-friendly tion service provider (ASP) diff erentiates or a small fl ight department servicing a remote browser interface designed for Blackberry and 877-411-CAMP or it from most other inventory management From a document management location with a few turboprops, CAMP IMS has PDA wireless devices. Using the same secure (631) 588.3200 ext. 104 companies. Indeed, Silicon Valley is littered perspective, IMS off ers various tools been designed to be a scalable service that aligns logon credentials used to enter the main system, [email protected] with cautionary tales of good companies to minimize the generation and stor- with a customer’s business processes to eff ectively age of paper. For example, the system has meet the inventory management needs of today’s aircraft crew members can quickly and easily gain www.campsystems.com that failed because they relied on selling pricey access to aircraft and crew schedule information. task-specifi c software solutions that were incapable a fully integrated parts shipment tracking feature corporate fl ight departments.

4 CAMP SYSTEMS INTERNATIONAL ❖ OCTOBER 2011 OCTOBER 2011 ❖ CAMP SYSTEMS INTERNATIONAL 5 CAMPSolutions

MAINTENANCE TRACKING FOR LARGE AIRCRAFT A Wholly Owned Subsidiary of CAMP Systems International Inc. By Kevin Ryan, General Manager, Daniel Systems

HAT IS A plier, APU supplier, etc. Whereas the air transport requirements. Ultimately, the goal of a Daniels “BUSINESS JET”? aircraft have two and in some cases three suppliers customized maintenance inspection program is to Th e most common for key systems installed in the aircraft. Th is level of maximize a customer’s utilization while concentrat- defi nition of a business jet system variability allow airlines to select those sup- ing heavy, disruptive maintenance (like removing is a Bombardier, Cessna, pliers they feel provide them the best performance the interior) into checks as far in the future as pos- Falcon, Gulfstream, or Raytheon manufactured for their operations. And because of the demands sible while never compromising safety. W put on the equipment, key systems on air transport aircraft. However, there is a small but growing Th e Daniels customized inspection program must aircraft are in a continuous modifi cation process un- percentage of operators for whom a “business jet” is also address any specifi c requirements of the govern- like suppliers for the business jet aircraft. To put this a Boeing, McDonnell Douglas or Airbus aircraft. A ing regulatory authority. If necessary or requested by into context, consider that the rate of Airworthiness majority of these aircraft were originally in service the operator, the Daniels analysts will assist in obtain- Directives being issued for air transport category with commercial air carriers before being acquired ing regulatory approval for the inspection program. by individuals, corporations, or governments and re- aircraft is approximately 10 times the rate of those furbished and outfi tted for VIP operations. CAMP issued for business jets. Another factor increasing provides specialized maintenance program develop- the variability of the aircraft confi guration is airline CUSTOM TASK CARDS ment and tracking services for these aircraft through modifi cations. Most airlines introduce numerous In addition to building a custom maintenance its Daniel Systems subsidiary (aka “Daniels”). modifi cations to their aircraft to improve reliability, inspection program, Daniels can also develop reduce maintenance cost, or improve the passenger customized task cards. Often, customers install environment. Lastly, the airline environment is WHY ARE THEY DIFFERENT? modifi cations that have their own set of inspection harsh, and it is not unusual to have dozens of large requirements – Daniels can develop customized In order to better understand the need for repairs that impact the original maintenance inspec- cards that defi ne in detail the inspection require- specialized maintenance program development and tion requirements. ments for these modifi cations. To date, cards that tracking services for this class of aircraft, it helps to have been developed cover airframe repairs, single look at how they diff er from traditional business THE NEED FOR CUSTOMIZED system installations; engine and nacelle modifi ca- jets. Traditional business jets are designed to fl y INSPECTION PROGRAMS tions as well as complete VIP interior installations. an average of 500 to 600 hours per year and are Daniels also has the ability to customize generic (or typically operated under FAA Part 91 or Part 135 Boeing and Airbus issue two primary documents custom) OEM issued task cards to tie the task cards guidelines. Th e maintenance programs designed by outlining maintenance requirements – the Mainte- to the inspection program and customer. Such a the OEMs refl ect these usage and operational char- nance Review Board Report which defi nes the “have tie-in is required by most regulatory authorities and acteristics. Traditional business jet operators follow to follows”, and the Maintenance Planning Docu- Daniels off ers this service at a signifi cantly lower the OEM recommended maintenance schedule as it ment which outlines the “recommendations”. Even cost than the OEMs. matches their operational parameters. though the aircraft are being operated in a low- utilization VIP operation, the regulatory authorities In contrast, the air transport category aircraft are MAINTENANCE TRACKING designed and certifi ed to meet the rigorous opera- still treat them as air transport aircraft, and hence tional requirements of FAA Part 121 for commercial their maintenance programs must show full and Finally, when the customized inspection program air transport. Air transport aircraft are designed to “timely” compliance with the OEM’s requirements is approved by the regulatory authorities, the aircraft fl y between 2,500 and 4,000 hours per year. Due to and recommendations. is enrolled in the CAMP Maintenance Management System. At the same time, the aircraft’s custom task the requirements and demands of commercial op- Let us consider an example to understand the cards are also loaded into the system. Th e operator erations, the aircraft OEMs issue several documents concept of “timely” compliance. If the OEM’s MPD then has online access to all the aircraft’s maintenance providing maintenance guidelines to ensure the requires an inspection to be performed every 10,000 compliance records and task cards and can also pro- aircraft are maintained in an airworthy condition. hours, in a high-utilization airline environment that vide access to MRO’s of their choice as necessary. Th e number and frequency of the recommended inspection may be performed every 4 years. In a inspections are commensurate with the design’s low-utilization environment such an inspection may Once an aircraft is operational, Daniels tracks utilization rate and operational environment. come due once every 20 or more years. Clearly, no the OEM revisions and can revise the customized However air transport category aircraft operated in authority is going to sign-off on such an inspec- inspection program appropriately. Daniel Systems a VIP confi guration never meet the aircraft’s design tion program as it cannot be considered “timely”. also off ers transition programs from older MSG-2 utilization rate and typically are not exposed to the Th erefore, to develop an inspection program for a maintenance programs to newer MSG-3 mainte- harsh environmental factors. customer, the Daniels’ analyst must consider the nance programs for certain models of aircraft. In addition to the basic diff erences outlined customer’s expected utilization, average stage length, above, there are design and usage diff erences environment, any particular customer maintenance If you feel your aircraft needs a customized between traditional business jets and converted “black out” periods, and many other factors. All maintenance program that suits your opera- airliners. Traditional business jet manufacturers these variables are brought together in a program tion, give us a call, (305)-715-9565. typically design and build an aircraft using a single that must meet the customer’s needs and dem- supplier for the key systems – i.e. single engine sup- onstrates “timely” compliance with all the OEM www.danielsystems.com

OCTOBER 2011 ❖ CAMP SYSTEMS INTERNATIONAL 7 CAMPPearls AMSTATMarket Analysis with Judy Nerwinski “The biggest connection I can see between a pearl and wisdom Need Help Navigating is ... both a pearl and wisdom seem like small objects but are both very valuable.” Aircraft Operating — WikiAnswers.com, user: ID 1241821233.

hat are CAMP Pearls? Valuable little pieces of Costs? Winsight – some obvious, others less evident. From Sticking with the Pros useful facts to helpful hints, Pearls will provide monthly wisdom about CAMP, its applications and more to Conklin & de Decker products and help you along the way. consulting services are like having a “GPS” for your aircraft acquisition decision or budgeting process. Percentage of Aircraft For Sale with a Broker ,#/ Aircraft Cost Evaluator

The perfect tool +#/ for benchmarking variable & fixed *#/ costs, performance and specification data for more )#/   Did you know that the “My Settings” feature is than 460    available to all users and provides the opportu- nity to personalize the system to their individual aircraft.   requirements and tastes. (#/    Any change made in “My Settings” will only affect the look and feel of the application for that   specifi c user and will not impinge upon the set- '#/     tings of others from within the same organization.  By default, the system only loads four fl eet func- Life Cycle Cost tions for any newly created logon. However, there &#/   are more that are readily available. A budgeting and %##) %##+ %#$# %#$$    To change the presentation of the fl eet functions financial analysis select the “Fleet Links” frame under “My Settings.”    From here, choose what you wish to display. tool to understand the true cost of You can also set specifi c criteria fi elds as personal defaults for any search fi lter that is available owning and re owners foregoing the use of a sale. In the Middle East brokers represented 77% South Asia as compared 50% this year. within the system. operating an broker to save on commission in of all aircraft for sale in both 2010 and 2011. In Th ere were, however, two regions that did not aircraft. these uncertain economic times? We Western Europe, there were brokers representing embrace this trend. In Africa the number of air- tookA a look at this trend last year and AMSTAT’s 75% of all aircraft for sale in 2010 and 2011, and craft for sale by an aircraft professional fell to 45% CAMP Mobile statistics revealed that even in diffi cult times, air- in South America 60% in 2010 and 2011. in 2011 from 52% in 2010 and in Oceania the craft owners did not change their selling patterns South East Asia had the most dramatic increase number fell to 54% in 2011 from 58% in 2010. for the most part. Th is holds true again this year. Maintenance Trackingfl y For more informati on from 55% in 2010 to 61% in 2011. Th e prac- But despite the decrease between 2010 and 2011, on the or to acti vate CAMP Mobile, Th is trend has been extremely consistent for tice of using a professional to sell an aircraft also broker representation has increased in both these contact the CAMP Applicati on Support Team: North America, Th e Middle East, Western increased in Eastern Europe and South Asia. In regions since the panic of 2008. (tf ) 877-411-2267 (p) 631-588-3200 www.bjt.Conklindd.com Europe and South America in the past year. North the past, the very concept of using a professional No matter what part of the world or economic +1-508-255-5975 America remained the same since 2008 with was a foreign one. In 2006, there were only 14% climate, a smart consumer knows the value of (e) applicati [email protected] brokers representing 83% of the total aircraft for of all aircraft for sale represented by brokers in using a professional.

8 CAMP SYSTEMS INTERNATIONAL ❖ OCTOBER 2011 OCTOBER 2011 ❖ CAMP SYSTEMS INTERNATIONAL 9 UserHot Tip CAMP APPLICATION with Steve McQueen West Regional Field Service Representative The latest release documentation notes are now available by using the help menu. These notes will explain the changes to Filter Boxes PROGRAM the system and show examples. RELEASES

eriodically, updates are incorporated into the system. PThese updates are called Releases and add new capabilities or enhance the processes already in use. It is important that you know these changes and how they affect the way you use CAMP.

The latest release to CAMP MTX (3.0) is 3.1.2.3. Here are a few details of that release. To see the full release document, use Fleet Reports Work Orders the help menu function described above.

Aircraft Home Page

10 CAMP SYSTEMS INTERNATIONAL ❖ OCTOBER 2011 OCTOBER 2011 ❖ CAMP SYSTEMS INTERNATIONAL 11 ToolboxQA SUBMIT YOUR CAMP QUESTIONS BY EMAIL TO & [email protected] SUBJECT LINE: TOOLBOX

CHRISTOPHE COIFFET for this publication as new informa- Your CAMP OPERATIONS MANAGER, EUROPE AIRCRAFT MAINTENANCE ANALYST tion becomes available. The Asso- ciation welcomes your feedback questions Is it possible to send several attach- and questions on this publication. ments in one email? Send your comments to NBAA’s answered by Operations Service Group at (202) Yes, as long as none of the attachments 783-9250 or [email protected]. CAMP professionals exceed 20 MB in size you can send as many as you like. To obtain your copy, visit: www.nbaa. org/admin/management-guide. ROBERT BESELER SENIOR MANAGER, NY OPERATIONS DUNCAN AVIATION Where can I find what was e-faxed into industry “When you are CAMP for updating? topics+ reviewed You can access your open and com- served a meal BUSINESS AIRCRAFT SERVICE & SUPPORT pleted faxes thru the AIRCRAFT DOCU- MENTS link. INDUSTRY TOPIC SOURCE: HTTP://WWW.NBAA.ORG/ADMIN/ aboard an air- MANAGEMENT-GUIDE/

■ Aircraft Acquisition & Consignment Can I change the screen in which I fi rst The NBAA Management Guide craft, the aircraft ■ Airframe Maintenance log into? Yes. On the top of the screen The National Business Aviation Associa- ■ Avionics Installation there will be a link to your user settings. tion offers a Management Guide to its will encounter Once in your user settings you can se- ■ Engine & APU Members. The guide, as described on lect from the drop down which Default the NBAA’s website, www.NBAA.org, is: turbulence.” ■ Government & Special Programs Screen you would like to initially log into. — Gunter’s ■ Paint & Interior The selections are MODEL, AIRCRAFT, An industry how-to manual for busi- ■ Parts, Avionics, Instruments & Accessories FLEET, HEADS UP DISPLAY & FLEET. ness aviation management. ...this First Law of publication assists fl ight depart- ■ Emergency Assistance (AOG) ments with operational, mainte- nance, administrative and other MARC GOULD considerations. “The strength of VICE PRESIDENT OF OPERATIONS It should be noted that this is not a How can I account for all tasks with a complete guide for all functions of the turbulence requirement? the fl ight department; consequent- There is a report that you can print. Go ly, it does not cover every possible is directly pro- to reports and look under the Miscel- situation faced by business avia- laneous column you will see a Require- tion managers. However, the NBAA portional to the ment Report. This will print a report for Management Guide does attempt all items with a requirement. It will also to summarize essential information temperature of show you the requirement source. You concerning the operation of a fl ight can print Aircraft only or Aicraft, Engine, department, including chapters on your coffee.” Apu if you like. Administration, Flight Operations, International Operations and Main- — Gunter’s Second Law tenance Operations. The Gunter here most likely derives from VITTORIO ARMENTI Much of the information contained Edmund Gunter (1581-1626), an English SENIOR MANAGER, MONTREAL OPERATIONS in this guide may be used as refer- mathematician, whose name has been Duncan Aviation is an independent business aircraft support organization providing complete service ence material to educate non-avi- perpetuated through association with When I update my aircraft times and several practical inventions. (Ironically his and technical support. The Duncan Aviation name is well-known and respected by manufacturers, service ation company personnel on ac- the following message “THERE ARE contributions to mathematics - he intro- providers and operators around the world. We have a strong reputation for providing one-stop premier cepted practices and norms of the TASKS WITH LATER COMPLIANCES THAN duced the words cosine and cotangent aircraft services—delivered on time—for a wide variety of business aircraft. business aviation community.... THE GIVEN LAST ACTUAL IN AFL”? - have been pretty much forgotten.) The The NBAA Management Guide is an inventions included ‘Gunter’s Chain’ and This message means that the task listed evolving document. In coordination ‘Gunter’s Scale.’ Visit us at NBAA Booth #C8127. have compliance data greater than the with its Standing Committees, NBAA Source: HTTP://LAWSOFLIFE.CO.UK/ aircraft times you are trying to enter. periodically issues content revisions GUNTERS-LAWS-OF-AIR-TRAVEL/ 800.228.4277 LNK ■ www.DuncanAviation.aero/worldwide ■ 800.525.2376 BTL

OCTOBER 2011 ❖ CAMP SYSTEMS INTERNATIONAL 13

CAMP Due Jan 3 2011 indd 1 8/31/2011 2:05:33 PM OEMHighlight

Embraer Names Robert characteristics of the airplane and its GE CF34- tary, business and general aviation aircraft. GE Aviation latest electronic fl y-by-wire fl ight control system, has a global service network to support these off erings. For Stangarone New Vice 8E engines when powered by HEFA (Hydro-pro- which provide pilots with a highly intuitive cessed Esters and Fatty Acids) fuel under a broad more information, visit www.ge.com/aviation. Follow GE and professional cockpit to guarantee safe and Aviation on Twitter at http://twitter.com/GEAviation and President, Corporate range of unique fl ight conditions. Th e fl ights smooth trips. YouTube at http://www.youtube.com/user/GEAviation. Communications, For involved powering one of the two GE engines Th e aircraft also features an extremely spacious with the maximum ASTM permissible mix of interior that can accommodate 19 passengers in North America “We are delighted to become Embraer’s fi rst in the service. After launching iPreFlight in May 50% HEFA (derived from camelina) with Jet-A. fi ve distinct private zones, providing ultimate Embraer’s Lineage 1000 authorized service center for private and business for the Phenom 100 and Phenom 300 jets for Industry Following the recent approval of biomass-based comfort and elegance, as well as state-of-the-art Receives Validation jets in the Greater region. With more than North American customers, the tool is now avail- veteran will HEFA fuels by ASTM, Embraer and GE have technologies, to facilitate working during fl ight. 30 years of maintenance, repair and overhaul ex- able to Brazilian customers at Apple App Stores, stepped up their eff orts with the objective of From CAAC Onboard amenities may include a queen-size bed, oversee periences in the Asia Pacifi c region, Metrojet will giving them access to valuable information, supporting the development of a broader range stand-up shower, wireless internet access, and internal and Type certifi cate paves the way be able to extend our superior levels of operating such as airport and approach charts, NOTAMs of sustainable biofuels for aviation. With these complete audio and entertainment systems. A external standards and customer services to the Embraer and METARs for the airports considered in the tests, both companies confi rmed that technical pressurized walk-in aft baggage area, which is the fl eet in the region. Metrojet is looking forward fl ight planning. Furthermore, it now includes communica- plans and procedures for future fuels testing are largest in its category, is conveniently accessible to welcoming Embraer business jets to the MRO the Legacy 600 and Legacy 650 for both regions. tions in the robust, enabling value-added and timely testing throughout the fl ight. facility in ,” said Bjorn Naf, CEO of Th is is a result of continuously monitoring cus- of additional fuels. region Metrojet Ltd. tomer feedback about iPreFlight, and refl ects the “We have a strong and longstanding commit- São José dos Campos, September 6, 2011 – With the naming of the fi rst authorized service commitment of Embraer and APG to constantly ment to developing effi cient and environmentally Embraer Signs Authorized Embraer announced, today, that Robert Stanga- center for executive aviation in Hong Kong, improving the software. responsible products. Th is series of tests, and rone has joined the company as Vice President, Service Center Agreement Embraer consolidates its presence in this boom- “Embraer customer support is continuously their very positive results, gives us a lot of new in- Corporate Communications, for North America. With Metrojet Ltd. ing, but increasingly competitive, executive committed to providing solutions that meet its formation to continue our sustainability program He is based at the Company’s US headquarters in aviation market in the Greater China region. Th e customers’ needs,” says Sérgio da Cunha, Sr. as it relates to future products,” said Mauro Kern, Company shows its Fort Lauderdale, Florida. Company has a global network for its executive Manager, Flight Operations Support – Embraer Embraer Executive Vice President of Engineering “Bob’s broad and deep global experience in commitment to customer jets, with over 50 owned and authorized service Executive Jets. “As promised, we are expanding and Technology. “Supporting the development commercial, military and business aviation, his for the aircraft’s entry to support and services in the centers. Th e network is complemented by a the solution to other regions and to other jets and deployment of sustainable aviation biofuels comprehensive understanding of the aviation in- the Chinese executive Greater China region 24/7 Customer Service Center at the Company’s from our portfolio, and just three months after is one of the industry’s top priorities, and we are dustry in general and vast experience with media headquarters, in São José dos Campos, Brazil, the software was launched.” fi rmly engaged in that eff ort.” aviation market São José dos Campos, August 31, 2011 – Em- management make him the perfect fi t for this which off ers assistance to Embraer executive jet braer signed an Authorized Service Center Agree- Th is complete performance package runs through important position,” said Gary Spulak, President, Th e series of fl ights, which happened in August São José dos Campos, August 31, 2011 – Em- customers anywhere in the world. ment with Metrojet Ltd. in a ceremony held the iPad, using data that has been certifi ed Embraer Aircraft Holding, Inc. 2011, set the stage for further biofuel devel- braer’s ultra-large Lineage 1000 executive jet today in Hong Kong. It is expected that Metrojet About Metrojet Limited and approved by aviation authorities of Brazil opment programs that Embraer and GE will received Type Certifi cate from the Civil Aviation Early in his career, Stangarone was Managing Administration of China (CAAC), following the will be fully equipped to provide line and base Established in 1995, Metrojet Limited (www.metrojet. (ANAC), the U.S. (FAA) and Europe (EASA). It undertake with fuel produced from additional com) is part of the Kadoorie Group and a sister company Editor of Business & Commercial Aviation certifi cations from United States Federal Avia- maintenance for Embraer’s Legacy 600, Legacy is available from Apple App Stores and requires a feedstocks and production pathways under of Th e Peninsula Hotels. Metrojet is a leading operator and magazine, and held senior communications posi- 650 and Lineage 1000 customers by subscription directly with APG, for which there is consideration by the industry. Th ese fuels are cur- tion Administration (FAA), European Aviation maintenance provider of business jets in the region, and tions with world-class companies such as United November 2011. an initial three-month trial period, free-of-charge. rently under study by fuel providers worldwide, Safety Authority (EASA) and Brazil’s National pioneered business aviation services in Hong Kong. Th e com- Technologies (Pratt & Whitney and Sikorsky), including many in Brazil. Civil Aviation Agency (ANAC). Th is paves the Hong Kong-based Metrojet is a leading business pany was awarded an Air Operator’s Certifi cate (FAA Part Operators can carry out crucial functions with Rolls-Royce North America, and Fairchild way to register and operate the Linage 1000 in aviation service provider in Asia, and off ers a full 121 equivalent) in June 1997. Metrojet is Hong Kong’s only iPreFlight, like optimizing aircraft payload for Dornier. Since 2005, he served as Vice President, “Embraer and GE plan to engage in future bio- fully licensed business jet operator, providing the complete China, and marks an important step symbolizing range of services, including aircraft maintenance, each runway utilized; calculating takeoff perfor- Corporate Communications, for Cessna Aircraft fuel testing and ASTM substantiation activities. range of business aviation services, including aircraft charter, Embraer’s commitment to the Chinese executive fl eet management, and charter services, among mance with the benefi t of APG’s extensive airport Company. Th is could encompass a broad range of pursuits, comprehensive management, maintenance, co-ownership aviation market. others. Th e company is a Hong Kong CAD and database of runways and obstacles; accessing such from testing of additional fuel production programs, and acquisition and sales. Metrojet’s maintenance Stangarone holds a commercial pilot’s license CCAR 145 approved maintenance organization, department is currently a fully certifi ed Repair Station with information as NOTAMs and METARs of all pathways and feedstocks, to potentially increasing “It is exceptionally exciting news that the Lineage with instrument and multi-engine ratings, and and is certifi ed by other authorities as well, in- approvals from the Hong Kong CAD and the United States airports on the route under consideration, as well HEFA blend levels,” said Laurent Rouaud, Chief 1000 has received validation from CAAC, which is type rated in several business jets. As a former cluding U.S. FAA, CAA, Canada TCCA, FAA, and is fully authorized to carry out maintenance on as maps and charts; downloading and storing ap- Marketing Offi ce, GE Aviation. “Th ese fl ights is a strong recognition of our product. Embraer is fl ight and acrobatics instructor and charter pilot, BDCA and Cayman CAA. aircraft registered in China, Macau, , Malaysia, proach charts and airport diagrams; and reading have also demonstrated that the aircraft and en- now able to better serve customers of the Lineage he has logged more than 2,000 fl ight hours. Bermuda, Canada, , and . updated weather information. gine manufacturers are also interested in limiting 1000 in the Chinese market, and those who “We are very glad to cooperate with Metrojet, net carbon emissions from their ongoing product require certifi cation from CAAC, as well,” said Er- one of the best maintenance organizations Embraer and APG plan to make this tool development activities, and in working with pro- nest Edwards, President, Embraer Executive Jets. in Asia. Th is cooperation not only indicates Embraer and APG Expand available to Lineage 1000 customers by the end Embraer and GE Successfully of 2011, and extend it to other regions around ducers to establish early production demand for Th e Lineage 1000 is Embraer’s largest executive Embraer’s strong business growth in the Greater Operations Software for Ipad Conclude Bio-jet Fuel Tests the benefi t of the entire aviation enterprise.” jet among its full line of seven diff erent models. China region, which includes mainland China, the world. It provides a balance of performance, intelligent Hong Kong and Macau, as well as in the People’s for Latin America Program benchmarks the per- About GE Aviation About APG luxury and high reliability. Its range (4,500 Republic of Mongolia, but also demonstrates formance of E-Jets and CF34-8E GE Aviation, an operating unit of GE (NYSE: GE), is Program now includes Legacy APG is a performance engineering fi rm based in Denver, a world-leading provider of jet and turboprop engines, nautical miles, or 8,334 kilometers, with four the Company’s commitment to continuously Colorado, in the U.S. It was established in 1999, with the engines powered with sustain- components and integrated systems for commercial, mili- passengers and NBAA IFR fuel reserves) assures improve support and services for all its custom- 600 and Legacy 650 executive primary purpose of off ering takeoff and landing data ser- able HEFA biofuel the jet’s capability to fl y nonstop from Beijing ers. We have full confi dence that Metrojet will jets vices to the airline and corporate fl ight operations industry. APG currently maintains an extensive database of airport (China) to Dubai (United Arab Emirates), from provide effi cient and top-quality services for our São José dos Campos, September 2, 2011 – São José dos Campos, August 11, 2011 – Em- information and supports over 3,000 business aircraft and Hong Kong to Sydney (Australia), from London customers in this market,” said Siu Ying Yeung, Embraer and GE held a series of test fl ights this braer and APG (Aircraft Performance Group) 50 airlines, worldwide. Th e company also has experience in (UK) to Dubai, and from New York (U.S.) to Chief Operating Offi cer of Embraer China week, with an EMBRAER 170 jet fl ying from the are expanding the iPreFlight operations software digitizing Approved Flight Manuals (AFM) for use in its Moscow (Russia). Th e jet is equipped with the Aircraft Technical Services Co. Ltd., Embraer’s Company’s Gavião Peixoto facilities. Th e purpose for the iPad by including a new region and new own performance programs, as well as in aircraft manufac- Honeywell Primus Epic® avionics suite and the wholly owned subsidiary in China. turers’ programs. of the tests was to benchmark the operational aircraft from the Embraer Executive Jets portfolio

14 CAMP SYSTEMS INTERNATIONAL ❖ OCTOBER 2011 OCTOBER 2011 ❖ CAMP SYSTEMS INTERNATIONAL 15 Aircraft Shopper Online Concerned about fi nding buyers? ASO Top 50 Turbine Aircraft Brokers & Dealers The Aircraft Market in Real Time ®

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Bell Aviati on West Columbia, SC US 803-822-4114 adverti sing@bellaviati on.com www.bellaviati on.com Boutsen Aviati on S.A.M. Monte Carlo Monaco 37-793-308-002 aviati [email protected] www.boutsen.com CAAP, Inc. Southlake, TX US 214-244-9081 bjusti [email protected] www.caap.com CFM Jet Smyrna, TN US 615-669-9393 [email protected] www.cfmjet.com Buyers use ASO. www.ASO.com Charlie Bravo Aviati on Georgetown, TX US 512-868-9000 sales@wepushti n.com www.wepushti n.com Columbia Aircraft Sales, Inc. Groton, CT US 860-449-8999 [email protected] www.columbiaairservices.com Dallas Jet Internati onal Southlake, TX US 817-328-2900 [email protected] www.dallasjet.com Denison Jet Sales Corp. Greer, SC US 864-989-0421 [email protected] www.denisonjet.com Donelly & Company Annapolis, MD US 540-454-8888 [email protected] www.donellyjets.com Eagle Aviati on, Inc. 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Georgetown, TX US 512-863-5537 suzanne@gantt aviati on.com www.gantt aviati on.com General Aviati on Services Lake Zurich, IL US 847-726-5000 [email protected] www.genav.com Global Wings, LLC Boca Raton, FL US 561-988-9881 [email protected] www.globalwings.aero Guardian Jet, LLC Guilford, CT US 203-453-0800 [email protected] www.guardianjet.com Hawker Pacifi c Bankstown Airport AU 61-297-088-533 aircraft sales@hawkerpacifi c.com.au www.hawkerpacifi c.com.au For a limited ti me, CAMP Customers can J.A. Air Center, Inc. Sugar Grove, IL US 630-549-2100 scott @jaaero.com www.jaair.com Jack Prewitt and Associates Bedford, TX US 817-283-2826 jpaink@jackprewitt .com www.jackprewitt .com Adverti se Aircraft For Sale on ASO FREE OF CHARGE jetAVIVA Van Nuys, CA US 818-574-7774 [email protected] www.jetaviva.com Jetcraft Raleigh, NCUS 919-941-8400 info@jetcraft .com www.jetcraft .com Jeteff ect, Inc. Long Beach, CA US 561-747-2223 info@Jeteff ect.com www.jeteff ect.com CAMP has responded to an identi fi ed customer need by working with ASO to enable this JetVend Miami, FL US 786-465-4000 [email protected] www.jets.aero John Bell Aircraft , Inc. Como, MS US 662-526-1700 john@johnbellaircraft .com www.johnbellaircraft .com excellent opportunity for aircraft sellers. This off er enti tles CAMP customers to a free Spec John Hopkinson & Assocs., Ltd. Calgary, AB CA 403-637-2250 [email protected] www.HopkinsonAssociates.com Ad on ASO, which gives you unlimited space to describe the details of your aircraft , and L & L Internati onal, Inc. Miami, FL US 305-754-3313 [email protected] www.l-lint.com Lone Mountain Aircraft Las Vegas, NV US 888-566-3686 sales@lonemountainaircraft .com www.lonemountainaircraft .com puts that informati on in front of moti vated buyers. Northern Air, Inc. Grand Rapids, MI US 616-336-4711 [email protected] www.northernair.net Pacifi c Air Center Long Beach, CA US 562-513-5222 [email protected] www.pacaircenter.com The best place to sell your aircraft just got even bett er for CAMP customers. Piedmont Aircraft Co., LLC Winston Salem, NC US 336-776-6000 jodenwaldt@piedmontaircraft .com www.piedmontaircraft .com Preston Aircraft , Inc. Alcoa, TN US 865-970-9882 salesinfo@prestonaircraft .com www.prestonaircraft .com Priority 1 Aviati on, Inc. Houston, TX US 713-640-2353 p1aviati [email protected] www.p1aviati on.com Visit www.ASO.com/CAMP for details. Steel Aviati on, Inc. Troy, OH US 937-332-7587 jaime@steelaviati on.com www.steelaviati on.com Sunwest Aviati on, LTD Calgary, AB CA 403-275-8121 idarnley@sunwestaviati on.ca www.sunwestaviati on.ca Texas Aero Waco, TX US 254-752-9731 [email protected] www.texasaero.com This off er is good for a limited ti me, and applies only to aircraft that are currently enrolled on the CAMP system. Once an aircraft ad is U.S. Aircraft Sales, Inc. McLean, VA US 703-790-1333 rainer@usaircraft sales.com www.usaircraft sales.com published on ASO as part of this off er, the adverti sement will remain free unti l the aircraft is sold. Welsch Aviati on Houston TX US 713-644-5100 evesely@welschaviati on.com www.welschaviati on.com Western Aircraft , Inc. Boise, ID US 208-385-5155 [email protected] www.westair.com Western Aviati on, Inc. Houston, TX US 281-391-2510 sales@westernaviati on.com www.westernaviati on.com Wolfe Aviati on Stockton, CA US 209-983-0117 sales@wolfeaviati on.com www.WolfeAviati on.com Let these professionals know that you found them in CAMP InSight magazine. This list is provided for informati onal purposes only. The criteria for inclusion in this list are based upon adverti sing volume Aircraft Shopper Online on ASO.com. Although ASO has had only positi ve experiences with the companies shown, ASO makes no recommendati on or The Aircraft Market in Real Time ® endorsement of any specifi c company contained in this list. ASO further makes no representati ons or warranti es with respect to www.ASO.com the quality or performance of any company listed above, and ASO shall not be responsible for the acti ons of these companies. For more informati on call 1-888-992-9276 / internati onal call 1-732-704-9561 October 2011 ❖ CAMP SYSTEMS INTERNATIONAL 17 InsighttothePast with Giacinta Bradley Koontz Long and Far Over the Ice Earthrounder, Elgen Long

PIONEER 4 5 MECHANICS

2 Elgen and Marie Long are received by French President and Mrs. Pompidou at the Elysee Palace in Paris, France (1971). IN AVIATION “Th e astronauts and other award recipients insisted that Marie and I be at the head of the receiving line because we had made By Giacinta Bradley Koontz history, privately funded, without government assistance.” Foreword by Hon. John Goglia 3 & 4 “Th e most important aspect of this trip,” says Long, “was to demonstrate the practicality of the Carousel Inertial Navi- gation System (INS) to the Naval Antarctic Support Forces in polar regions. Th e INS was developed by Delco Electronics to navigate Apollo 11’s round trip to the moon, and was later modifi ed for my Navajo.” Th e INS worked so well that it was used “For today’s AMTs Gia’s the following year in Antartica. research is important in 5 Th e Navajo performed beautifully,” says Long. I can’t say enough good things about that plane after fl ying it in tempera- reminding us where we 2 tures from -37F below zero to over +100F above. Th e Lycoming engines never gave me a moment of worry.” 1 Elgen Long and Wei Chen came from.” All photos: Courtesy of Elgen Long – Ken MacTiernan, A&P, IA n July 29, 2011, at Memphis, weren’t enough, Captain Long added four fi rsts: deicing systems, pitot and static systems,” says Director, Aircraft Maintenance Flying over hundreds of miles of ice, Long faced the Australia, and Nandi, Fiji. On November 27th, he Technicians Association Tennessee, Wei Chen completed his “Th e fi rst to fl y around the world and land on Long. “All worked well during an encounter loneliness of isolation. “You are cut off from the rest of crossed the international date line at the equator, eastward solo fl ight around the globe all seven continents; the fi rst to cross the equator with mixed clear and rime ice.” the world. Th e immensity of the ice cap starts to get then landed at Wake Island. From Wake he stopped in his Socata TBM 700. At the completion of his at both the prime meridian and the 180th In addition to fi ghting the extreme cold over “For years much has been Otrip he became eligible as a member of an elite to you. Time and distance became distorted. After I at Tokyo, Japan, and Honolulu, Hawaii. Long took meridian; the fi rst to fl y across the Antarctic solo; the polar ice, Long’s radio went silent for nearly printed about pilots. Now passed over the Pole, I actually got the sensation I was a brief rest, then fl ew to San Francisco, landing on group known as, Earthrounders. To offi cially the fi rst to solo from Antartica to Australia.” eight hours. On November 7, he fl ew over the fi nally, the aviation going downhill,” says Long. “I had not fl own far when I December 3. He had traveled 36,000 nautical miles in greet him on behalf of Earthrounders was Elgen North Pole. community has a brilliantly Long, who had fl own solo around the world in In the late 1960s, while still employed with thought I should soon be seeing palm trees.” 28 days. written heritage of Tigers, Long dreamed of a record-making a Piper Navajo forty years prior. Long landed Long pushed “Crossroads Endeavor” to Tromso, Among many honors, Long received the Institute of Mechanics, Engineers fl ight which would be both a challenge to his 3 on all seven continents and fl ew over both poles. Norway, took on fuel, and continued to Stockholm. He Navigation Award, and the Gold Air Medal from the and Builders. I doubly own skills, as well as a test of the latest aviation His fl ight has never been duplicated. had been awake for 34 consecutive hours. During hours Federation Aeronautique Internationale (FAI), as the appreciate Ms. Koontz technology. At age 44, with encouragement of solo fl ying, Long never had time to become sleepy. outstanding sports pilot in the world for 1971. “Th e going the extra mile to Raised in Oregon, Long’s parents gave him and support from his son, daughter, and wife, “From take-off to landing I was busy every minute awards are prestigious,” says Long, “but for the most uncover the achievements permission to join the Navy at age 15, and he Marie (since deceased), Long invested his life keeping logs, taking photographs, checking fuel, setting part, I admit I did it for my own self-satisfaction. I of women mechanics.” was trained as a radio operator and navigator. He savings toward his goal. He leased a Navajo with engines, communicating, and checking navigation.” hope that my accomplishment will encourage others to fl ew combat missions in the Pacifi c, and after the turbocharged Lycoming 310hp engines. It could – Robin Lamar, A&P follow their own dreams – wherever that takes them.” war rescued refugees in Asia and the Middle East. carry 623 gallons of aviation fuel that took him After a day’s rest in Stockholm, Long continued on to Founder, Association for Women in Aviation Maintenance Once back home, he graduated from Jr. College 4,000 miles before a required landing. Long London, then headed for Accra, Ghana. On November Wei Chen’s dream was fulfi lled as he touched down and earned his pilot and A&P license. He was a named the Navajo, “Crossroads Endeavor.” 14th, he navigated over the prime meridian at the at Memphis. He was greeted by the city’s mayor and perfect fi t for the FlyingTiger Line that needed equator. He continued on to Recife, Brazil, and Rio de Long, now 84 years old. At Long’s side was his bride, Flying Tigers contributed survival equipment, versatile crews with international fl ying time. Janeiro, the half-way point of his global fl ight. Ahead Kay. With a wink and a smile Long will tell you, “It’s NOW AVAILABLE and other corporate sponsors provided $35.00 ($30.00 + $5.00 S&H) of him was 3,000 nautical miles across the continent never too late to make a new dream.” telecommunications, maintenance and of Antartica. Large quanti ty and other Over the Poles navigational equipment. Marie fl ew ahead on discounts available by emailing: Over Antartica’s uncharted territory, with little or no [email protected] Th e fi rst to have fl own over both poles, commercial fl ights to meet her husband in major weather information, the Navajo’s heater quit. Visibility although at separate times, was Norwegian, Bernt cities, working through bureaucratic red tape to Check or Money Order to: was so poor that when Long crossed the South Pole Balchen. In 1965, two TWA pilots in a Boeing ensure warm welcomes wherever the “Crossroads Running Iron Publicati ons Endeavor” landed. at 0255Z, November 22, he could not see the terrain PO Box 12755 707-320, carrying crew and VIP passengers Giacinta Bradley Koontz below. He landed at McMurdo on a Navy-built ice Prescott , AZ 86304 became the fi rst to fl y around the world and over Th e “Crossroads Endeavor” took off on is an aviation historian and runway used by military transport aircraft and local both poles. Historian Carroll Glines wrote that, November 5, 1971, from San Francisco, author. Her various projects planes equipped with skis. “It was only a matter of time before someone California to Fairbanks, Alaska. “Over the Gulf can be viewed on her web- ORDER TODAY! made the fl ight solo. As if that achievement of Alaska I was able to test the Navajo’s airfoil From McMurdo, Long made stops at Sidney, site: www.harrietquimby.org.

18 CAMP SYSTEMS INTERNATIONAL ❖ OCTOBER 2011 OCTOBER 2011 ❖ CAMP SYSTEMS INTERNATIONAL 19 CAMPCalendar2011 OCTOBER NOVEMBER DECEMBER

CAMP Webinars TUESDAY, OCTOBER 4 TUESDAY, NOVEMBER 1 THURSDAY, SEPTEMBER 1 10:00 AM - 11:30 AM EST 10:00 AM - 11:30 AM EST 3:00 PM - 4:30 PM EST Webinars: Free web-based training. THURSDAY, OCTOBER 6 THURSDAY, NOVEMBER 3 TUESDAY, SEPTEMBER 6 This year CAMP will offer scheduled webinars 3:00 PM - 4:30 PM EST 3:00 PM - 4:30 PM EST 9:00 AM - 10:30 AM EST on the 3.0 application. If you are interested in training for our CESCOM or CAMP Classic TUESDAY, OCTOBER 11 TUESDAY, NOVEMBER 8 THURSDAY, SEPTEMBER 8 interfaces, please contact Application Sup- 9:00 AM - 10:30 AM EST 9:00 AM - 10:30 AM EST 2:00 PM - 3:30 PM EST port. THURSDAY, OCTOBER 13 THURSDAY, NOVEMBER 10 TUESDAY, SEPTEMBER 13 CAMP Webinars are “overview” sessions, 2:00 PM - 3:30 PM EST 2:00 PM - 3:30 PM EST 10:00 AM - 11:30 AM EST covering a variety of CAMP 3.0 application features with time throughout the Webinar TUESDAY, OCTOBER 18 TUESDAY, NOVEMBER 15 THURSDAY, SEPTEMBER 15 to answer your topic specifi c questions. 10:00 AM - 11:30 AM EST 10:00 AM - 11:30 AM EST 3:00 PM - 4:30 PM EST CAMP 3.0 Scheduled on TUESDAYS and THURSDAYS of each month. THURSDAY, OCTOBER 20 THURSDAY, NOVEMBER 17 TUESDAY, SEPTEMBER 20 3:00 PM - 4:30 PM EST 3:00 PM - 4:30 PM EST 9:00 AM - 10:30 AM EST

To register, go to TUESDAY, OCTOBER 25 TUESDAY, NOVEMBER 22 THURSDAY, SEPTEMBER 22 www.campsystems.com 9:00 AM - 10:30 AM EST 9:00 AM - 10:30 AM EST 2:00 PM - 3:30 PM EST Click ‘Attend a free CAMP webinar.’ If you don’t see a Webinar that fi ts your sched- THURSDAY, OCTOBER 27 THURSDAY, NOVEMBER 24 TUESDAY, SEPTEMBER 27 ule, please call us. We’d be glad to arrange 2:00 PM - 3:30 PM EST - HAPPY THANKSGIVING - 10:00 AM - 11:30 AM EST training at a time that is convenient for you. TUESDAY, NOVEMBER 29 THURSDAY, SEPTEMBER 29 To schedule a webinar, call 877-411-2267. 10:00 AM - 11:30 AM EST 3:00 PM - 4:30 PM EST

On-site Training: Paris CAMP TRAINING in PARIS CAMP strongly believes in fully supporting its customers in making the best use of its prod- INVENTORY ucts and services. CAMP EUROPE offers the OCTOBER opportunity to attend training at the CAMP Training 1: Tuesday, October 18 MANAGEMENT Paris offi ce. Training 2: Wednesday, October 19

• Training sessions are Full Day courses. NOVEMBER • Each session has its own agenda. Training 1: Tuesday, November 15 • Sessions begin at 9:00 AM. Training 2: Wednesday, November 16 • WIFI access is available; we invite you to bring your laptop for training. DECEMBER Warranty Tracking Join us for one training course or both. Training 1: Tuesday, December 6 Training 2: Wednesday, December 7 Part Cost Analysis Training 1 (duration 1 day) ADVANCED TRAINING: Easy Reporting MAINTENANCE MODULE To register, please select from the schedule and send an email to Training 2 (duration 1 day) [email protected]. imsMobile ADVANCED TRAINING: CAMO & QUALITY CONTROL ASPECTS We look forward to your participation. Barcoding & Labeling Limited to 10 persons per session. Training is free and includes course package, lunch and refreshments during breaks, and training certifi cate. Independent Module Stand alone OR use with CAMP Maintenance Management CAMP APPLICATION SUPPORT FLIGHT SCHEDULING Ready to Help. Rajiv Tayal, Product Manager Heads Up Display Smartphone enabled (tf) 877.411.CAMP Tel: 1-631-588-3200 Build Trips ... and More! (p) 631.588.3200 TF: 1-877-411-2267 For more info or to schedule a demo, please contact: Ed Murphy, Product Manager, Flight Scheduling (e) [email protected] [email protected] (tf) 877.411.CAMP (e) [email protected]