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VOL. 8 NO. 6 APRIL 2001 MAGAZINE OF THE ASSOCIATION OF ASIA PACIFIC AIRLINES TheThe YYoungoung MasterMaster COCKPIT BREAKTHROUGH China Southern’s youthful Asia-Pacific leads the way in ground- new president outlines his breaking new air safety initiative airline’s greatest challenges COUNTRY FOCUS: Australasia Interviews with new Qantas and Air New Zealand chiefs Continental’s Bethune shoots from the hip Asia-PacificAsia-Pacific FleetFleet CensusCensus UPDAUPDATETE VOL. 8 NO. 6 APRIL 2001 COVER STORY NEWS New MAS chief expresses optimism 10 The EVA confirms first Airbus order 12 Record profits for Cathay Pacific 12 Young Asian Business Aviation Association close to take-off 34 Business digest 59 Master Page 26 EXECUTIVE INTERVIEWS China Southern’s youthful Continental Airlines Gordon Bethune: Asia route a must 30 new president outlines his Australasia special: airline’s greatest challenges New Qantas chief executive Geoff Dixon 36 Qantas chairman Margaret Jackson and former CEO James Strong 38 Air New Zealand Ansett Group chief executive Gary Toomey 40 VOL. 8 NO. 6 APRIL 2001 SPECIAL REPORT: S afety MAGAZINE OF THE ASSOCIATION OF ASIA PACIFIC AIRLINES Cockpit breakthrough: pilot support for safety audits 16 Cathay Pacific first Asian airline to trial Line Orientated Safety Audit 18 Mr Safety: human factors guru Robert L. Helmreich 20 COUNTRY FOCUS: AUSTRALASIA The Momentous changes 35 Young Crunch time for no-frills carriers 43 Master COCKPIT BREAKTHROUGH China Southern’s youthful Asia-Pacific leads the way in ground- new president outlines his breaking new air safety initiative Sydney Airport jitters 45 airline’s greatest challenges COUNTRY FOCUS: Australasia Interviews with new Qantas Hazelton deal strengthens Ansett’s regional hand 46 and Air New Zealand chiefs Continental’s Bethune shoots from the hip Asia-Pacific Fleet Census UPDATE ASIA-PACIFIC FLEET CENSUS UPDATE 47 Photo: Patrick Dunne Patrick Photo: INFLIGHT ASIA goes electronic The region’s new electronic inflight magazine dedicated to onboard services and technology. Check out www.orientaviation.com for the best informed news, trends and features on our industry. PUBLISHER Wilson Press Ltd Photographers South East Asia Association of Asia Pacific Airlines GPO Box 11435 Hong Kong Andrew Hunt (chief photographer), Tankayhui Media Secretariat Tel: Editorial (852) 2893 3676 Rob Finlayson, Hiro Murai Tan Kay Hui Suite 9.01, 9/F, Tel: (65) 9790 6090 Kompleks Antarabangsa, Fax: Editorial (852) 2892 2846 Design & Production Fax: (65) 299 2262 Jalan Sultan Ismail, E-mail: [email protected] Ü Design + Production Web Site: www.orientaviation.com E-mail: [email protected] 50250 Kuala Lumpur, Malaysia. Colour Separations Director General: Richard Stirland The Americas / Canada : Publisher and Managing Editor Twinstar Graphic Arts Co. Commercial Director: Carlos Chua Barnes Media Associates Barry Grindrod Technical Director: Leroy Keith Printing Ray Barnes Tel: (603) 245 5600 Joint Publisher Lammar Offset Tel: (1 203) 372 7738 Fax: (603) 245 7500 Christine McGee Printing Company Ltd Fax: (1 203) 372 8763 E-mail: [email protected] Published 10 times a year Chief Correspondent Distributed by February, March, April, May, June, Tom Ballantyne Wilson Press Ltd Europe : July/August, September, October, Tel: (612) 9638 6895 REM International November and December/January. Fax: (612) 9684 2776 Stephane de Remusat ADVERTISING © All rights reserved Head Office: Tel: (33 5) 34 27 01 30 Hong Kong & China: Wilson Press Ltd, Hong Kong, 2001. Jonathan Sharp, Wellington Ng Wilson Press Ltd Fax: (33 5) 34 27 01 31 Tel: (852) 2504 3995 Christine McGee E-mail: [email protected] Tel: (852) 2893 3676 The views expressed in this Fax: (852) 2892 2846 New Media Manager magazine are not necessarily E-mail: [email protected] Leona Wong Wing Lam those of the Association of Tel: (852) 2865 3966 Asia Pacific Airlines. April 01 | Orient Aviation | 5 PUBLISHER’S LETTER SAFETY WINS ALL ROUND lot is regularly made of the sometimes strained relation in flight operations. Several carriers, including Continental Airlines and ships between airline management and their pilots. News Delta Air Lines in the U.S., conduct regular LOSAs. Apages the world over and the experiences of the global flying Said Cathay Pacific Airways LOSA project leader, Captain Greg public testify to this. Markson: “There are lots of ways to say what happened when some- There are cockpit crew industrial go-slows, pilot sick-outs or direct thing goes wrong in the cockpit, but not why it happened. What will withdrawal of labour because of this corporate frisson. If you are a come out of our first LOSA (to start in May) is that we are doing well, passenger stuck in the middle of these disputes and they happen to but we have been told there are three or four things that will surprise you once too often, the experience can jaundice your relationship as us. We can’t wait to find out what they are.” He has the full support a customer of the airline. of his cockpit crew for the first LOSA. So it is encouraging knowing that when it comes to innovations Orient Aviation congratulates the Cathay Pacific crews and Air to improve air safety, these conflicts are put aside and enlightened New Zealand flight ops (they have already successfully tested the thinking comes into automatic play. programme), management and indeed everyone involved in such an Such a happening is taking place at some airlines around the world exacting programme intended not only to maintain present safety – Air New Zealand and Cathay Pacific Airways are the lead airlines in the standards in flying, but to improve them. Asia-Pacific in this project – with the application of the innovative U.S developed Line Orientated Safety Audit (LOSA). See story page 16. LOSA is a crew check programme developed by the University of Texas Human Factors Research Project. It allows pilots authorised by both cockpit crews and the airline’s management to sit in the jump seat and monitor the work practices of flight crew on any given journey. The BARRY GRINDROD sole aims of a LOSA are to pinpoint the mistakes of airmen and women Publisher/Managing Editor before an accident happens and to provide a record of what happens The Association of Asia Pacific Airlines members and contact list: Air New Zealand Dragonair Philippine Airlines Managing Director, Mr Gary Toomey Chief Executive Officer, Mr Stanley Hui Chairman, Mr Lucio Tan General Manager Group Corporate Communication Manager, VP Corporate Communications, Communications, Mr David Beatson Ms Laura Crampton Mr Rolando Estabilio Tel: (64 9) 336 2770 Fax: (64 9) 336 2759 Tel: (852) 3193 3193 Fax: (852) 3193 3194 Tel: (632) 817 1234 Fax: (632) 817 8689 All Nippon Airways EVA Air Qantas Airways President and CEO, Mr Kichisaburo Nomura President, Mr Frank Hsu Managing Director and CEO, Mr Geoff Dixon Director, Public Relations, Mr Koji Ohno Deputy Senior Vice President, Mr K. W. Nieh Group general manager public affairs, Michael Tel: (81 3) 5756 5675 Fax: (81 3) 5756 5679 Tel: (8862) 8500 2585 Fax: (8862) 2501 7599 Sharp Ansett Australia Tel: (612) 9691 3760 Fax: (612) 9691 4187 Garuda Indonesia General Manager International, Royal Brunei Airlines Mr Andrew Miller President, Mr Abdulgani Manager Group Public Affairs, VP Corporate Affairs, Mr Pujobroto Chairman, Dato Paduka Awang Haji Alimin Ms Heather Jefferey Tel: (6221) 380 0592 Fax: (6221) 368 031 Bin Haji Abdul Wahab Tel: (61 3) 9623 3540 Fax: (61 3) 9623 2887 Tel: (673 2) 343 368 Fax: (673 2) 343 335 Japan Airlines Asiana Airlines President, Mr Isao Kaneko Singapore Airlines President & chief executive, Mr Park Chan-bup Director, Public Relations, Mr Geoffrey Tudor Deputy Chairman and CEO, Managing Director, PR, Mr Hong Lae Kim Tel: (813) 5460 3109 Fax: (813) 5460 5910 Dr Cheong Choong Kong Tel: (822) 758 8161 Fax: (822) 758 8008 VP Public Affairs, Mr Rick Clements Korean Air Tel: (65) 541 4030 Fax: (65) 545 6083 Cathay Pacific Airways President and CEO, Mr Shim Yi Taek Chief Executive Officer, Mr David Turnbull VP Public Relations, Mr Seung Jae Noh Thai Airways International Corporate Communications General Manager, Tel: (822) 656 7092 Fax: (822) 656 7288/89 President, Mr Bhisit Kuslasayanon Mr Alan Wong Director, PR, Mrs Sunathee Isvarphornchai Tel: (852) 2747 8868 Fax: (852) 2810 6563 Malaysia Airlines Tel: (662) 513 3364 Fax: (662) 545 3891 China Airlines Chairman, Azizan Zainal Abidin Vietnam Airlines President, Ms Christine Tsung Tsai-yi Head of Industry Affairs, Director, Public Relations, Mr Scott Shih Ms R. Nordiana Zainal Shah President and CEO, Nguyen Xuan Hien Tel: (8862) 2514 5750 Fax: (8862) 2514 5754 Tel: (603) 2165 5154 Fax: (603) 2163 3178 Dep Director, Corp Affairs, Nguyen Huy Hieu Tel: (84-4) 873 0928 Fax: (84-4) 827 2291 April 01 | Orient Aviation | DI A RY ONSOLIDATE OR DIE: Addressing The Wings Club in Wash ownership – a policy that the U.S. international carriers have ington D.C. in March, the deputy chairman and chief execu not wholeheartedly embraced. There is a 25% limit on foreign C tive of Singapore Airlines, Dr Cheong Choong Kong, investment in American airlines. Dr Cheong called the U.S. said global aviation industry consolidation is the only way to rule “archiac”. “If investment is needed to re-equip, upgrade improve its below average return on investment and continue services and expand, does it matter where the additional equity to upgrade service and safety standards. However, he added is coming from as long as it is of good repute?” he asked. Over consolidation means nations must lift restrictions on foreign to you, President Bush. PERSPECTIVE CONFUSION: There is now great doubt DECLINED: First James Strong, until re- the explosion that blew apart a parked Thai cently the chief executive of Qantas Airways, Airways International (THAI) B737 at Bangkok decided against running for the office of Airport, on which prime minister, Thaksin director general at the International Air Trans- Shinawatra, was scheduled to travel, was port Association (IATA) because he wanted caused by a bomb.
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