p4 CAMP SOLUTIONS: FS, IMS, DANIELS CAMP PROGRAM RELEASES p10 BY STEVE MCQUEEN LONG AND FAR p18 + OVER THE ICE BY GIACINTA BRADLEY KOONTZ OCTOBER 2011 40 Serving the Business Aviation Community Since 1968 CAMP DIRECTORY | WWW.CAMPSYSTEMS.COM NORTH AMERICA New Jersey Northeast (CT, DE, ME, MD, MA, NH, NJ, Contents AMSTAT NY, PA, RI, VT, DC) New York (Headquarters) 44 Apple Street Victor Josephson, Northeast Regional FSR LI MacArthur Airport Tinton Falls, NJ 07724 USA Mobile: 516-652-9165 999 Marconi Avenue E: [email protected] 04 CAMP SOLUTIONS Ronkonkoma, NY 11779 USA Tel: 732-530-6400 Greetings Fax: 732-530-6360 Joe Dynko, Northeast RSM Tel: 631-588-3200 04 CAMP FS Toll Free: 1-877-4AMSTAT (426-7828) Tel (direct): 603-821-6428 Fax: 631-588-3294 05 CAMP IMS www.amstatcorp.com Toll Free: 1-800-558-6327 Toll Free: 1-877-411-CAMP (2267) October greetings, LOCATIONS E: [email protected] 07 Daniel Systems Aircraft Shopper Online October in Vegas. Th e CAMP New Hampshire (Sales) 44 Apple Street 08 CAMP PEARLS team is looking forward to 32 Daniel Webster Hwy, Suite 10 LATIN/SOUTH AMERICAN REGIONS Digging into this month’s Tinton Falls, NJ 07724 USA touching base with many of you at Merrimack, NH 03054 USA Manuel Cruz, Latin/South America RSM 09 AMSTAT MARKET ANALYSIS InSight, we review CAMP’s Tel: 888-992-9276 this month’s NBAA 2011 Annual Tel: 603-595-0030 Tel: 631-588-3200 ext. 257 Flight Scheduling, Inventory Int’l Tel: 732-704-9561 Sticking With The Pros Meeting and Convention, hosted Fax: 603-595-0036 Toll Free: 1-877-411-2267 Management and Daniels product www.aso.com By Judy Nerwinski in Las Vegas, Nevada. We’ll be at Toll Free: 1-800-558-6327 E: [email protected] lines. If you have spares, take a booth # N1721; we invite you to look at the highlighted features of FIELD SERVICE REPRESENTATIVES 10 USER HOT TIP drop by for a visit. Montreal INTERNATIONAL CAMP’s Inventory Management 6800 Côte-de-Liesse, Suite 101 & REGIONAL SALES MANAGERS Program Releases I’d like to take a moment to System. For those operations U.S. REGIONS European FSR (TBD) Saint-Laurent, QC H4T 1E3 By Steve McQueen juggling passengers, crews and For assistance in Europe, please contact: remind you that CAMP is more Canada West (AK, AZ, CA, HI, ID, MT, NV, OR, Tel: +33 (0)1 55 93 45 81 than an interface or application. fl ights, review the benefi ts of UT, WA, WY) TOOLBOX Q&A Tel: 514-448-1128 E: [email protected] 13 We are a service provider. I believe CAMP’s Flight Scheduling Fax: 514-448-1120 Steve McQueen, West Regional FSR that most of you know this, but management solution. And for Mobile: 702-513-0671 14 OEM HIGHLIGHT George Rossides, International RSM it’s good to be reminded once in those operating transport category E: [email protected] Wichita Tel: 631-588-3200 ext. 212 Embraer a while that we are not alone. At aircraft, CAMP off ers customized CONTACTS 8200 E. 34th Street North Tom Ritrovato, West RSM Toll Free: 1-877-411-2267 17 ASO TOP 50 CAMP, we believe in providing maintenance programs through Building 1600, Suite 1607 Tel (direct): 603-821-6430 E: [email protected] good, solid customer service. its wholly owned subsidiary Wichita, KS 67226 USA Toll Free: 1-800-558-6327 18 INSIGHT TO THE PAST We are committed to developing Daniel Systems. Tel: 316-462-2267 E: [email protected] OEM BASED Long And Far Over The Ice both innovative products and the Also in this issue, Giacinta takes Fax: 316-462-2442 Wichita resources to make those products Toll Free: 1-866-581-CAMP (2267) North Central (IL, IN, IA, KY, MI, MN, By Giacinta Bradley Koontz us on an exciting journey around MO, NE, ND, OH, SD, WV, WI) (HBC / Cessna Field Service Rep) work for you. We all know the old the world with Earthrounder, Eli Stepp, Jr., North Central Regional FSR Th omas Williams 20 CAMP CALENDAR adage: Work smarter, not harder. Elgen Long. Last year, AMSTAT Florida CAMP Systems International Inc. Daniel Systems Mobile: 217-801-3701 So, if you fi nd that you are in examined world trends in utilizing E: [email protected] C/O Hawker Beechcraft Services, Inc. 3401 NW 82nd Avenue, Mid-Continent Airport (KICT) need of assistance, the CAMP a professional broker to orchestrate Suite 104 Martha Karoutas, North Central RSM 1980 Airport Road team is here – ready and willing to aircraft transactions in ‘Nothing Doral, FL. 33122 USA Tel (direct): 603-821-6436 Wichita, KS 67209 USA help you work smarter. Assistance Like a Pro.’ Th e result was that Toll Free: 1-800-558-6327 is just a phone call, email, or visit despite economic challenges, Tel: 305-715-9565 Mobile: 316-640-9178 E: [email protected] away. Your CAMP Analyst and consumers were still consulting Fax: 305-715-9987 E: [email protected] www.danielsystems.com the Application Support Team are the professionals. Now, a year South Central (AR, CO, KS, LA, NM, OK, TX) eager to help. Your Regional Field later, is that still the case? Find Jay Dunnam, South Central Regional FSR Little Rock EUROPE Service Rep is always willing to out whose ‘Sticking with the Pros’ Mobile: 214-930-6715 (Dassault / HBC Field Service Rep) Paris Email: [email protected] Tom Maher pay a visit to make sure you’re on on page 9. Turn to this month’s CAMP Europe SAS CAMP Systems International Inc. track, and connect you to the right ‘Hot Tip’ with Steve McQueen, Sarah Molloy, South Central RSM 15 rue de la Montjoie - BP 58 C/O Dassault Falcon Jet internal resources. West Regional Field Service Tel: 631-588-3200 ext. 138 93212 Saint Denis La Plaine Cedex 3801 East 10th Street Representative, to catch up on Toll Free: 1-877-411-2267 Our website, www.campsystems. France Little Rock, AR 72202 USA some of latest CAMP program E: [email protected] com, has contacts listed under both releases. Of course there’s more Tel: +33-1-55.93.45.80 Tel: 501-210-0580 the “support” and “sales” headings. Editor: Karie White great content on the pages in Fax: +33-1-55.93.45.99 Southeast (AL, FL, GA, MS, NC, SC, TN, VA) Fax: 501-210-0475 Contact listings can also be found www.campsystems.com.fr E: [email protected] CAMP Systems International between, so please enjoy. Roy Gioconda, Manager, Field Service 32 Daniel Webster Highway, Suite 10 right here in InSight, on the Mobile: 919-454-6843 Merrimack, NH 03054 adjacent page. ASIA E: [email protected] WORLDWIDE BROKER PROGRAM Tel: (603) 595-0030 Best regards, Lynn Sosnowski, Broker & Finance Program Fax: (603) 595-0036 System training is conveniently Hyderabad, India Kate Gallant, Southeast RSM Sales Manager - Worldwide Email: [email protected] available through our regularly CAMP Systems Pvt Ltd Tel (direct): 603-821-6433 44 Apple Street, Suite 5 RCV Towers, HITEC City Toll Free: 1-800-558-6327 Advertising: George Rossides scheduled webinars, which are Tinton Falls NJ 07724 Toll Free: 1-877-411-CAMP Hyderabad - 500 033 E: [email protected] hosted by Application Support Tel: (631) 588-3200 Rich Anzalone Tel (direct): 732-530-7409 Cell: (516) 383-9082 team members. CAMP’s Mobile: 732-720-9840 Email: [email protected] YouTube™ Training Videos are VP Customer Support and Sales APPLICATION SUPPORT TEAM CAMP VIDEO TRAINING Fax: 732-530-6402 CAMP Systems International Cover: Stock photo. readily available as well (www. Tel: 631-588-3200 ON YOUTUBE™ E: [email protected] youtube.com/fi eldservicerep). Let us [email protected] APP. APP. Toll Free: 1-877-411-2267 Go to: www.youtube.com/fi eldservicerep know what we can do for you. E: [email protected] ©2011 CAMP Systems International OCTOBER 2011 ❖ CAMP SYSTEMS INTERNATIONAL 3 SUPPORT CAMPSolutionsCCAMPAMP FSFS CCAMPAMP IMSIMS A SCALABLE FLIGHT SCHEDULING SYSTEM AN INVENTORY MANAGEMENT SYSTEM FOR ALL FLIGHT DEPARTMENTS FOR TODAY’S CORPORATE FLIGHT DEPARTMENT By Ed Murphy By Rajiv Tayal Product Manager, Flight Scheduling Director of QA and Product Manager, IMS any fl ight departments still operate with no comprehensive sched- ver the last 15 years or so, of incorporating fl exibility and growth. At CAMP, where each shipping record is tracked on-line in uling software. Th is can be due to the limited I.T. infrastructure the role of the professional we realized that the ASP orientation would allow real-time. It also incorporates an archiving capabil- allocated to the fl ight department or that some fl ight scheduling fl ight department has a fl ight department to inexpensively harness ity. Users can scan and attach part tags, software packages require dedicated servers that need to be main- evolved from its single- a powerful inventory management tool 8130 forms, invoices, manuals, MSDS CAMP FS includes a powerful tained in-house. Very often, fl ight departments do not have the purpose mandate of ferry- that did not require any upfront capital and even component pictures or video reporting module based on Crystal I.T. infrastructure or personnel available to maintain an in-house ing managers, to that of a investment on their part. For a small fi les against each part record. All the Reports. Th e system has a range system. CAMP Flight Scheduling is a perfect solution for these departments! vital corporate management tool. While the notion annual subscription fee, CAMP pro- data is saved on CAMP’s server which of reports including aircraft usage, frees the customer from incurring the MCAMP Flight Scheduling (FS) Oof fl ight departments as private air forces still per- vides the technology, confi gures IMS is a secure web-enabled application that resides on CAMP’s crew totals, and fuel expenses.