Australasia & Pacific Ombudsman Region Information Manual 2021 ISBN 978-0-9951496-1-8 Revised 3rd edition Date of publication: May 2021 Publisher: Office of the Ombudsman New Zealand © New Zealand 2021 All material presented in this publication is provided under a Creative Commons Attribution 4.0 licence (www.creativecommons.org/licences). This material may be copied, distributed, transmitted or adapted (including for commercial purposes) provided the Office of the Ombudsman New Zealand is credited as the creator and is not represented as endorsing your use of the material. To avoid doubt, this licence only applies to the material as set out in this document. The details of the relevant licence conditions are available on the Creative Commons website as is the full legal code for the CC BY 4.0 licence (www.creativecommons.org/licences/by/4.0/deed.en). Contact us Inquiries regarding the licence and any use of this manual are welcome at
[email protected] Foreword This manual is the third edition, describing the role and functions of individual Ombudsman offices in the Australasia and Pacific region. There are nine Australian Ombudsman offices and nine Asia and Pacific regional Ombudsman offices included in the manual. The role of the Ombudsman in the region continues to grow. Individual offices have expanded jurisdictions and have been given increasing oversight responsibilities aimed at promoting integrity, responsiveness and accountability in government and human rights. The individual Ombudsman offices featured in the manual comprise of the Australasia and Pacific region members of the International Ombudsman Institute (IOI). Descriptions have been prepared by each Ombudsman office.