Pride. Service. Trust. Guelph Police Service

ANNUAL REPORT 2017 Contents Contents

Contents

Your Police Service...... 4 Guelph Police Service Activity...... 15 Mission and Vision...... 4 Calls for Service...... 15 Organizational Structure...... 5 2017 Calls for Service...... 15 Letter from the Board Chair...... 6 Call Volume by Month...... 16 Letter from the Chief of Police...... 7 Call Volume by Day of Week...... 16 Call Volume by Hour...... 17 Overview of Offences in Guelph...... 8 Calls of Interest, Guelph...... 18 Criminal Offences...... 10 Service Activity and Quality Indicators...... 19 Traffic Offences and Street Checks...... 20 Motor Vehicle Collisions...... 11 Summary of the 2016–2018 Guelph Police Criminal Code Traffic Offences...... 11 Service Strategic Business Plan Status...... 21 Motor Vehicle Collisions...... 11 Highway Traffic Act Violations...... 12 Human Resource and Finance Cyber and Hate Crime...... 12 Indicators and Highlights...... 22 Ten-Year Trends...... 13 Personnel Complement...... 23 Human Resources Highlights ...... 26

Notes • Some statistics presented in this report may vary from previously published reports. • All rates are per 100,000 population and rounded; variances are calculated using unrounded figures. • Clearance rates are for all occurrences cleared that year regardless of the year in which they originally occurred, which may result in clearance rates of greater than 100%.

3 Your Police Service

Your Police Service Mission Vision Through partnerships, we are dedicated to To contribute to the positive growth enhancing the quality of life and ensuring and development of our members and the safety of all who live, work and play in our community by providing leadership our safe and diverse community. and innovative policing that is effective, efficient, economical and environmentally responsible.

Values We, the members of the Guelph Police Service, believe in:

Pride in ourselves, our work, and our community Service with compassion and accountability Trust shared through integrity and mutual respect

4 Your Police Service

Your Police Service Organizational Structure

Guelph Police Services Board

Inspector Executive Services Chief of Police Legal Counsel

Professional Legal Services Standards and Access to Information Deputy Chief of Police Public Information

Research and Development

Inspector Inspector Manager Neighbourhood Neighbourhood Inspector Inspector Manager Manager Information Services Services Investigative Administrative Human Resource Financial System Patrol Field Support Services Support Services Services Services Services Domestic Human Information Community Canine Violence Court Resource Facilities System Mobilization High Risk Services Services Services Communi- Drug Financial Crime Analysis cations Enforcement Data Services Payroll Services

Forensic Professional Fleet Neighbour- Emergency Identification Property Development hood Teams Management and and Firearms and Recruiting Materials Tech Crime Management

Labour General Relations Investigations, Tactics Special Proj- and Rescue ects and Fraud Traffic and School Safety Intelligence

Youth and Serious Crime Crime Prevention Sexual Assault, Child Abuse and Internet Child Exploitation

5 Your Police Service Your Police Service

LETTER FROM THE Board Chair

hank you for taking the time to Since we are currently in the The balance between prevention T review this annual report. process of developing our next and intervention is always before three-year plan, we are privy to a us. It is our belief that sound pre- The Guelph Police Services Board significant amount of accumulated vention strategies will often reduce continues to support the good work research that defines both the or minimize the need for enforce- of those working in our civilian and community and our work. One of ment. In building relationships uniform divisions, along with our the most profound lessons for me within the community, we strongly senior management team. All of was the inherent value that a vast believe that mutual understanding us are committed to our Business majority of citizens have for the and respect will be created in times Plan — a document crafted to work of the Guelph Police Service. of crisis or high vulnerability for the reflect the values, challenges and This, in my opinion, is the result few that we serve. many assets of living in this great of the legacy of those who have city. As you review the data here, This service is profoundly transpar- gone before us and have provided it should be very clear that our work ent — regardless of race, creed or benchmarks for success in all is transparent. The information sexual orientation. aspects of our operation. embedded here reflects our The professionalism and expertise collective responses and proactive We need to continue to earn this of our members provides exem- work in making this a very safe city trust. plary service to this community. It is in which to live, work and grow. We have therefore paid attention to also a fact that our collaboration We are a five-person Board. Each the numerous behavioral anomalies with other police services in of us is appointed. Councillor that afflict some citizens. Mental ill- resolving cases to their conclusion Christine Billings and Mayor Guthrie ness, addictions, abuse and lack of is often possible because of are appointed by municipal council, tolerance often demonstrate their this same expertise. We are a Len Griffiths is appointed by impact within the community. We medium-size police service but municipal council as a community continue to seek understanding of our capabilities and collaborative representative, and Vice-Chair, the underlying causes of these, in approach has been appreciated by Judy Sorbara and I are appointed by addition to training of our members many of our colleagues across the Order in Council from the Province in dealing with some very sensitive province. of Ontario. Our role is essentially issues that impact so many of Don Drone, Chair in the realm of governance. We us — both by intention and not. Guelph Police Services Board create and modify policies that are The calls for service involving relevant to our local police service, robberies, weapons threats and we often have input to provincial other domestic issues continue to legislation and are accountable for be challenges. We have begun to compliance with provincial laws track our sexual assault cases as and regulations. Finally, we assume directed by the Chief in keeping responsibility for the creation and with this provincial initiative. maintenance of the police service’s annual budget.

6 Your Police Service

LETTER FROM THE Chief of Police

elcome to the 2017 Guelph Working with our community I would like to thank our members W Police Service Annual partners, we continue to move as they continue their tireless work Report. Through this document, toward solutions beyond policing to to support community safety. We we share information with the com- address the social factors involved. have faced many internal struggles munity about our challenges and To date, we have had great success as we go through a major renova- successes, and the current state with projects such as our IMPACT tion of our headquarters building of crime and public safety issues team, helping to connect people and as we work through staffing within the City. We also provide who are experiencing a mental shortages. I am extremely proud of you with a look at key figures about health crisis with mental health our members as they continue to your police service, including our workers and allowing us to more persevere through these situations composition and various service appropriately direct our police to provide an excellent level of quality indicators. resources. service to our citizens.

The City of Guelph continues This year marked the mid-point for As a police service, we are lucky to grow, and with it the number our 2016–2018 Strategic Business to work with a community that is of calls for service we receive. Plan. The work our members have active and caring about its issues Unfortunately, along with that done to support the goals and and each other. It is with the increase in workload, we have objectives in that plan can be found support of our citizens that we will experienced a rise in our crime in the updates given to our Guelph continue to grow a city that is a rate, a phenomenon which your Police Services Board. Included safe and enjoyable place to live, police service is looking for ways to in those accomplishments are work and play. We look forward to address. For instance, in response building partnerships to present nurturing this relationship in the to an increase in bicycle thefts, we workshops to tackle human traf- years to come. have recently launched a bicycle ficking; improving the processes registry to address the negative we use to assist victims of crime; Jeff DeRuyter impact this trend is having on and exploring ways to better serve Chief of Police our citizens. our youth and our diverse com- munities. I invite you to read those The pages of this report also speak stories as well, as they provide to the underlying causes of crime greater context for the numbers and disorder that drive the issues you will find in the following pages. we address in Guelph. The statistics within these pages highlight the challenges we continue to have with mental health and substance use, challenges that are becoming more and more costly as we face the scourge of fentanyl and other opioids.

7 Overview of Offences in Guelph

Overview of Offences in Guelph

Total Crime Up by 9.3%, Violent Crime Up by 11.2%

eported criminal offences continued to Note that changes made in the internal data increase in Guelph in 2017, marking the coding practices for sexual assault occurrences R fifth year in a row the city has seen an likely made the increase in sexual assaults increase in its crime rate. Total crime (excluding between 2016 and 2017 appear greater than it traffic crime) rose by 9.3%, to a rate of 5,872.5 was. In line with many police services, in 2017 crimes per 100,000 population for the year. the Guelph Police Service reviewed its coding Within this increase, every major crime category practices for sexual assault. This review resulted grew. Overall crime clearance (the number of in new coding practices for 2017 that now crimes “solved” during the year) also rose, by categorize some of the occurrences as “not 4.4% to 50.9% clearance. cleared” whereas under the old coding system (2016 and beyond), these same occurrences After small increases or declines over the past would have been coded as “unfounded” and not five years, violent crime rose by 11.2% between included in the statistics. If 2016 sexual assault 2016 and 2017 to a rate of 902.7 crimes per occurrences were recoded with the new coding 100,000 people. In contrast to the steep practices, the statistical increase would likely increase in occurrences, violent crime clearance have not been as large. decreased by 12.7%, to 76.9% clearance. As in 2016, there was one murder in the first degree and one attempted murder. Three violent crime types which in particular contributed to this increase were robberies (up 39.9%); criminal harassment (up 19.7%); and sexual assaults (up 24.9%).

8 Overview of Offences in Guelph

Property crime also increased in 2017, but not The catch all “other” Criminal Code crimes as sharply as in the previous year. This crime category also increased between 2016 and 2017 category increased by 5.6% to 3,658 crimes by 19.8%. Crimes that factored into this increase per 100,000 people. Within this crime category, included offensive weapons (up by 37.5%); some highlights include a 68.1% increase in breach of probation (up by 29.4%); and failure to identify theft and fraud; a 23.5% increase in attend court (13.5%). Clearance of these crimes fraud; and a 27.9% increase in break and enters. rose by nearly 1%, up to 96.4% clearance. Mischief, one of the property crimes of greater volume, decreased by 14.2%. Property crime Both Controlled Drugs and Substances Act clearance did increase by 13.7% to a 28.2% (CDSA) and Youth Criminal Justice Act (YCJA) clearance rate. crimes increased in 2017, by 9.5% and 8.3% respectively. Clearance of CDSA occurrences rose, while that of YCJA occurrences fell.

9 Overview of Offences in Guelph Overview of Offences in Guelph

Criminal Offences

2016 2017 % Variance Occurrences Clearance Occurrences Clearance Number Number Cleared Number Cleared Number

Number Number

Unfounded by Cleared Clearance Unfounded by Cleared Clearance Clearance Rate Clearance Number Rate Charge Otherwise Rate %* Number Rate Charge Otherwise Rate %* Rate Occurrence Total Criminal Code 7,079 5,371.3 367 2,789 666 48.8 7,820 5,872.5 151 3,349 634 50.9 9.3 4.4 (excluding traffic) Total Violent Crime 1,070 811.9 128 654 288 88.0 1,202 902.7 50 652 272 76.9 11.2 -12.7 Murder 1st Degree 1 0.8 0 0 0 0.0 1 0.8 0 2 0 200.0 -1.0 -- Attempted Murder 1 0.8 0 1 0 100.0 1 0.8 0 1 0 100.0 -1.0 0.0 Sexual Violations 177 134.3 40 80 30 62.1 192 144.2 13 84 23 55.7 7.4 -10.3 Sexual Assault 107 81.2 34 41 21 57.9 135 101.4 13 49 13 45.9 24.9 -20.7 Assaults 501 380.1 45 378 87 92.8 560 420.5 23 382 99 85.9 10.6 -7.5 Violations Resulting 16 12.1 0 16 0 100.0 18 13.5 1 16 0 88.9 11.3 -11.1 in the Deprivation of Freedom Robbery 29 22.0 2 15 1 55.2 41 30.8 1 17 2 46.3 39.9 -16.0 Criminal Harassment 105 79.7 10 27 84 105.7 127 95.4 3 21 75 75.6 19.7 -28.5 Utter Threats 216 163.9 30 120 83 94.0 234 175.7 8 119 66 79.1 7.2 -15.9 to Person Total Property Crime 4,566 3,464.5 182 852 282 24.8 4,871 3,658.0 81 1,090 285 28.2 5.6 13.7 Arson 14 10.6 0 6 0 42.9 14 10.5 0 3 3 42.9 -1.0 0.0 Break and Enter 476 361.2 9 64 6 14.7 615 461.8 5 109 11 19.5 27.9 32.7 Theft over $5,000 13 9.9 5 2 0 15.4 11 8.3 1 3 0 27.3 -16.3 77.3 Motor Vehicle Theft 156 118.4 18 17 3 12.8 169 126.9 14 23 5 16.6 7.2 29.2 Theft $5,000 or under 1,095 830.8 98 100 84 16.8 1,160 871.1 46 105 64 14.6 4.8 -13.3 Theft $5,000 or under 987 748.9 7 14 7 2.1 989 742.7 4 27 4 3.1 -0.8 47.3 from a motor vehicle Shoplifting $5,000 429 325.5 6 207 109 73.7 430 322.9 3 220 90 72.1 -0.8 -2.1 or under Fraud 371 281.5 20 101 18 32.1 463 347.7 5 149 35 39.7 23.5 23.9 Identity Theft 63 47.8 2 18 3 33.3 107 80.4 0 48 1 45.8 68.1 37.4 and Fraud Mischief 809 613.8 17 178 49 28.1 701 526.4 3 207 62 38.4 -14.2 36.8 Total Other 1,443 1,094.9 57 1,283 96 95.6 1,747 1,311.9 20 1,607 77 96.4 19.8 0.9 Criminal Code Offensive Weapons 126 95.6 10 105 15 95.2 175 131.4 2 148 21 96.6 37.5 1.4 Production/ 32 24.3 6 10 2 37.5 29 21.8 1 10 9 65.5 -10.3 74.7 Distribution of Child Pornography Failure to Attend Court 204 154.8 3 204 0 100.0 234 175.7 2 234 0 100.0 13.5 0.0 Breach of Probation 469 355.9 5 458 7 99.1 613 460.3 0 613 3 100.5 29.4 1.4 Controlled Drugs 440 333.9 4 272 122 89.5 487 365.7 2 334 158 101.0 9.5 12.8 and Substances Act Youth Criminal 64 48.6 0 63 2 101.6 70 52.6 0 63 5 97.1 8.3 -4.4 Justice Act *Includes only “cleared by charge” and “cleared otherwise” Source: Guelph Police Service Records Management System; population estimate from Statistics Canada and internal estimates.

10 Overview of Offences in Guelph

Traffic Offences and Motor Vehicle Collisions

riminal Code traffic occurrences also There were five fatal motor vehicle collisions increased between 2016 and 2017, in Guelph in 2017, up from one in 2016. Both C by 3.8% to a rate of 163 per 100,000 personal injury and property damage collisions people. While impaired occurrences decreased decreased, by 5.6% and 11.4% respectively. by 12.2%, dangerous operation and driving while prohibited occurrences both increased, by 97.7% The number of Highway Traffic Act violations and 25.6%, respectively. Flight from peace officer recorded by the Guelph Police Service fell by also increased from 7 to 13 occurrences during over 1,000, or 14.4%, between 2016 and 2017. this time period (not shown). Speeding, disobey sign and seat belt violations in particular were down. There were increases in tickets given for driving without validation on plates and driving without a license.

Criminal Code Traffic Offences

2016 2017 % Variance

Occurrences Clearance Occurrences Clearance Occurrence Clearance Number Rate Number Rate % Number Rate % Number Rate % Rate Rate Total Criminal Code Traffic Crime 207 157.1 212 102.4 217 163.0 214 98.6 3.8 -3.7 Dangerous Operation 15 11.4 16 106.7 30 22.5 30 100.0 97.7 -6.3 Total Impaired 159 120.6 160 100.6 141 105.9 138 97.9 -12.2 -2.7 Driving While Prohibited 15 11.4 15 100.0 19 14.3 19 100.0 25.6 0.0 Not all crimes are shown; all crimes are accounted for in the totals. Source: Guelph Police Service Records Management System

Motor Vehicle Collisions

2016 2017 % Variance Motor Vehicle Collisions Number Rate Number Rate in Rate Fatality 1 0.8 5 3.8 394.9 Personal Injury 414 314.1 395 296.6 -5.6 Property Damage 2,278 1,728.5 2,039 1,531.2 -11.4 Source: Guelph Police Service Records Management System and Accident Support Services International

11 Overview of Offences in Guelph Overview of Offences in Guelph

Highway Traffic Act Violations

2016 2017 % Variance Number Rate Number Rate in Rate Total Highway Traffic Act (HTA) Violations 8,434 6,399.4 7,293 5,476.8 -14.4 Drive Motor Vehicle, No Currently Validated Permit 501 380.1 542 407.0 7.1 Drive Motor Vehicle, No Validation on Plates 522 396.1 697 523.4 32.2 Drive Motor Vehicle, No License 163 123.7 190 142.7 15.4 Drive Under Suspension 317 240.5 290 217.8 -9.5 Drive, Hand-Held Communication Device 205 155.5 215 161.5 3.8 Seat Belt Violation 124 94.1 73 54.8 -41.7 Speeding 4,103 3,113.2 3,114 2,338.5 -24.9 Careless Driving 348 264.0 339 254.6 -3.6 Red Light — Fail to Stop 204 154.8 211 158.5 2.4 Disobey Sign 250 189.7 186 139.7 -26.4 Not all occurrences are shown; all occurrences accounted for in the totals. Source: Guelph Police Service Records Management System

Cyber and Hate Crime

he rate of cyber crimes in Guelph Hate crime increased by 53%, from 11 occur- decreased by 9.2% in 2017, falling from rences in 2016 to 17 in 2017. Most of these crimes T 327 to 300 occurrences. The majority involved graffiti. There were also: two assaults of these crimes include, in no particular order: occurrences; one offensive weapon; one prop- luring; uttering threats or intimidation; domestic erty damage; one robbery, and one unwanted violence; fraud/internet fraud; harassing contact occurrence. contact; and child pornography.

2016 2017 % Variance Occurrences Clearance Occurrences Clearance Number Rate Number Rate % Number Rate Number Rate % Occurrence Rate Clearance Rate Cyber Crime1 327 248.1 160 48.9 300 225.3 132 44.0 -9.2 -10.1 Hate Crime2 11 8.3 1 9.1 17 12.8 4 23.5 53.0 158.8 1A cyber crime is “a criminal offence involving a computer as the object of the crime or the tool used to commit a material component of the offence.” Canadian Police College as quoted in Canadian Centre for Justice Statistics — Statistics Canada. 2010. Uniform Crime Reporting Incident-Based Survey. Ottawa.) 2A hate crime is “a criminal violation motivated by hate, based on race, national or ethnic origin, language, colour, religion, sex, age, mental or physical disability, sexual orientation or any other similar factor.” (Canadian Centre for Justice Statistics — Statistics Canada. 2010. Uniform Crime Reporting Incident-Based Survey. Ottawa.)

12 Overview of Offences in Guelph

Ten-Year Trends

he population-to-police ratio rose in The median Priority 1 response time was slightly 2017, meaning there are fewer police faster in 2017 than 2016. The average number of T officers available for each member of overtime hours per member rose to the highest Guelph’s population than there were in 2016. it has been over the past 10 years, increasing by Note that the figure used for police officers, 18 hours per member per year to 133 hours. The which includes constables, sergeants and staff majority of the increase in this figure was due to sergeants, does not factor for officers working the need to fill vacancies due to short staffing. in positions where they do not respond to calls Sick time fell in 2017 to levels more typically seen for service or are on leave or accommodated in a in the past; however, injured-on-duty hours per position that does not take calls for service; doing member rose drastically in this same period, so would decrease this figure further. to a figure more than double the highest figure previously seen in the last 10 years.

13 Overview of Offences in Guelph Guelph Police Service Activity

10-Year 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Average Population, City of Guelph1 121,970 123,099 124,856 126,105 127,068 128,573 129,079 130,440 131,794 133,162 — Authorized personnel (FTEs) 269.62 274.67 274.67 282.17 284.42 284.42 284.92 285.92 287.42 292.17 281.6 Authorized police 190 192 191 195 195 195 196.5 195.5 196.5 198.5 194.3 officers (FTEs) Population per police officer2 670 665 675 685 672 680 688 703 685 714 683.7 Net operating expenditures 27.2 28.7 30.1 31.3 32.4 34.0 34.7 35.7 37.4 38.8 33.0 ($millions) Policing cost per capita ($) 224 233 241 248 255 264 269 274 284 291 258.3 Median response time 8.0 4.5 5.3 4.5 4.3 4.3 5.6 6.6 6.6 6.5 n/a (mins), Priority 1 calls3 Total crime rate4,5 4,822 5,317 4,807 4,402 4,560 4,346 4,381 4,624 5,371 5,873 n/a Violent crime rate5 807 829 915 841 928 869 721 749 812 903 n/a Property crime rate5 3,528 3,613 2,963 2,739 2,867 2,634 2,747 2,769 3,465 3,658 n/a Crime clearance rate5 38 45 56 47 51 56 53 55 49 51 n/a Violent crime clearance rate5 77 84 87 78 88 92 84 84 88 77 n/a Property crime 21 25 33 25 29 32 31 32 25 28 n/a clearance rate5 Traffic crime rate5 192 214 198 212 207 156 177 176 157 163 n/a Average sick time 48 67 60 64 68 72 69 57 70 59 n/a hours per member6 Average injured on duty 5 3 5 2 3 7 6 13 4 45 9.2 hours per member Average overtime 123 100 106 98 87 82 89 103 115 133 103.6 hours per member 1 Population figures for 2008 and 2009 and 2011–2013 from Canadian Centre for Justice Statistics UCR 2 aggregate data; 2016 from Statistics Canada 2016 Census; 2010 and 2017 population estimate derived by the Guelph Police Service. 2 In previouis reports, calculations of this figure used the total authorized complement; changed to more accurately reflect the number of current officers on the road. 3 A change in the types of calls classified as Priority 1 has impacted the resulting median response time after 2008; elimination of false alarms affected this measure from 2014 onward. 4 Total Criminal Code occurrences excluding traffic violations. 5 Beginning with 2009 data these figures are calculated using Guelph Police Service records only; data prior to 2009 are from a website extract from Canadian Centre for Justice Statistics UCR 2 aggregate data, extracted July 20, 2010. Due to differing methods for calculating crime figures used for these two sources, the data presented for periods prior to 2009 are not comparable with data presented for 2009 and later. 6 Figure derived using new calculations starting with 2011; therefore statistics from 2011 on are not comparable with previous years.

14 Guelph Police Service Activity

Guelph Police Service Activity

Calls for Service

he number of calls for service (includes as selective traffic enforcement and proactive criminal and non-criminal occurrences) initiatives, fell by 22.6%. T handled by the Guelph Police Service increased by 7.4% between 2016 and 2017, as The calls for service were fairly evenly distributed seen in the table below, and is congruent with among Guelph’s neighbourhoods (see map, the gain in Criminal Code offences. This increase below), despite the fact that neighbourhood four, is the greatest one in calls for service over the Guelph’s downtown, has a much smaller popula- last five years. While the rise in Priority 1 calls for tion than the remaining three neighbourhoods. service (immediate — e.g., homicide, robbery, offensive weapons) was relatively small, Priority 2 calls (urgent — e.g., sudden death, attempt 2017 Calls for Service (by zone, suicide, domestic violence) increased by 11.2%, numbers and percent of total)* or 1,182 calls. Priority 5 calls (differential police response), which includes CopLogic calls reported online, grew by about the same rate. Priority 8 calls, which are proactive calls such Zone 2 14,997 Calls for Service % 22.2% by Priority Status 2016 2017 Variance 1 Immediate 1,350 1,387 2.7 Zone 1 2 Urgent 10,559 11,741 11.2 17,720 3 Prompt 6,190 6,639 7.3 26.2% 4 As Zone Officer 13,731 14,726 7.2 Becomes Available 5 Differential 1,452 1,612 11.0 Zone 4 Zone 3 Police Response 14,954 16,177 6 Collision Reporting 1,126 1,199 6.5 Centre 22.1% 23.9% 7 Officer Initiated 10,206 9,844 -3.5 8 Proactive 527 408 -22.6 9 Administrative 17,923 20,162 12.5 (Communications Alert) *Does not include calls that did not have a Total 63,064 67,718 7.4 neighbourhood assigned.

15 Guelph Police Service Activity Guelph Police Service Activity

Call Volume by Month

6,500

6,000

5,500

5,000

4,500

4,000 Jan. Feb. Mar. Apr. May June July Aug. Sept. Oct. Nov. Dec.

2013 2014 2015 2016 2016

Call Volume by Day of Week 11,000

10,500

10,000

9,500

9,000

8,500

8,000 Sun. Mon. Tue. Wed. Thu. Fri. Sat.

2013 2014 2015 2016 2016

16 Guelph Police Service Activity

Call Volume by Hour

4,500

4,000

3,500

3,000

2,500

2,000

1,500

1,000

500 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23

2013 2014 2015 2016 2016

The top 10 calls for service for 2017 were The amount of non-criminal activity that officers unchanged from the top 10 in 2016. The only in Guelph address is further illustrated by the next difference is that for each type of call, there were table, which examines particular call types of more of them in 2017 than in 2016. Note that of interest. While mentally ill person calls remained these 10 call types, only theft under and domes- steady, the number of attempt suicide and com- tic violence are typically criminal calls for service. passionate to locate — check wellbeing calls for service grew significantly, both of which usually Top 10 Calls for Service have a mental health component associated with (Priority 1 through 4) by Year them. Domestic violence also increased, as did Type of Call 2016 2017 break and enters and thefts (as seen in criminal Compassionate to Locate 1 (2,823) 1 (3,327) break and enter occurrences). Again, mental Suspicious Person 2 (2,705) 2 (3,047) health and addiction issues are often associated Bylaw Complaint 3 (2,551) 3 (2,752) with these call types. Intoxicated person and Administrative/Routine Detail 4 (2,108) 4 (2,211) impaired driver calls for service both decreased Theft Under 5 (1,864) 5 (1,984) in 2017. Assist Other Service 6 (1,631) 6 (1,762) Domestic 7 (1,544) 7 (1,660) Driving Complaint 8 (1,367) 8 (1,491) Motor Vehicle Collision — 9 (1,124) 9 (1,483) Property Damage Unwanted Person 10 (1,030) 10 (1,068) Dispute 10 (993) 11 ( 1,003) Alarm 12 (947) 13 (978)

17 Guelph Police Service Activity Guelph Police Service Activity

Calls of Interest, Guelph

Call Type 2016 2017 Mentally Ill Person 1,002 999 Attempt Suicide 263 312 Compassionate to Locate — 1,878 2,269 Check Wellbeing Domestic Violence 1,544 1,660 Intoxicated Person 646 473 Drugs 236 239 B&E — Residential 365 515 B&E — Commercial 105 119 Theft from Vehicles 499 513 Stolen Vehicles & Attempts 161 176 Motor Vehicle Collision 2,278 2,039 — Property Damage Motor Vehicle Collision 583 536 — Personal Injury, Hit & Run Impaired Driver 148 133

18 Guelph Police Service Activity

Service Activity and Quality Indicators

espite there being slightly more Priority 1 The number of public complaints was unchanged calls for service in 2017 than 2016, the from 2016. Administratively, more Freedom of D median response time to these calls was Information requests were processed in 2017, slightly faster in 2017. Both the number of use of and the number of records checks processed grew force incidents and levels of force used increased. as well.

2016 2017 % Variance Priority 1 Calls for Service Priority 1 Calls for Service* 1,350 1,378 2.1 Median Response Time, Priority 1 Calls (minutes:seconds) 6:40 6:29 -2.8 Use of Force Incidents 87 99 13.8 Levels of Force Used 222 237 6.8 Public Complaints — Investigations Total Complaints by Type 31 31 0.0 Police Officer Conduct 25 23 -8.0 Service provided by the Police Service 6 3 -50.0 Policies of the Police Service 0 0 — Public Complaints — Resolutions** Withdrawn 8 6 -25.0 Unsubstantiated 10 7 -30.0 Customer Service Resolution 1 4 300.0 Informal Resolution 0 0 — Informal Discipline 1 0 -100.0 Misconduct Hearing 1 0 -100.0 Not Proceeded with, section 60 PSA 9 0 -100.0 Retained by OIPRD 4 2 -50.0 Outsourced to Other Police Service 1 5 400.0 Ongoing 5 5 0.0 OCCPS/OIPRD Appeals 0 2 — Drug Enforcement Value of Drugs Seized $310,877 $749,506 141.1 Cash Seized $45,603 $45,990 0.8 Joint Forces Operations and Internal Task Forces*** 4 0 — Projects Resulting in Charges — 3 — Freedom of Information (FOI) Requests 426 463 8.7 Data Services Total Record Checks 6,373 8,967 40.7 Employment Clearance 4,075 4,109 0.8 Volunteer Clearance 2,298 4,858 111.4 Source: Units of the Guelph Police Service *Figures different from previous reports due to differing calculation methods; only calls for which a response time was available included in calculations. **Not all complaints within a year may have been resolved that year. ***Changes in definitions of Joint Forces Operations and Internal Task Forces make year to year comparisons unavailable.

19 Guelph Police Service Activity Guelph Police Service Activity

Street Checks (i.e., Regulated Interactions)

Type of Interaction Number Type of Interaction Number Attempted collections 2 Attempted collections from individuals who are perceived to be: Attempted collections where identifying 1 information was collected Black 0 Individuals from whom identifying information was collected 1 South Asian 0 Individuals not advised of right that they are “not required Chinese 0 to provide identifying information to the officer” and/ Filipino 0 or reason “why the officer is attempting to collect identifying information about the individual” as it: Latin American 0 might compromise the safety of an individual 1 Arab 0 would likely compromise an ongoing police investigation 0 Southeast Asian 0 might allow a confidential informant to be identified 0 West Asian 0 might disclose the identity of a person 0 Korean 0 contrary to law, including the YCJA* Japanese 0 Individuals not given an Document of Interaction (DOI) 0 Visible Minority, Not Included 0 because the individual did not indicate that they wanted it Multiple Visible Minorities 0 Instances where a DOI was not offered or given as it: White 1 might compromise the safety of an individual 1 Aboriginal 0 might delay the officer from responding to another 0 matter that should be responded to immediately unknown 1 Attempted collections from individuals Attempted collections from neighbourhoods: who are perceived by an officer to be: One 1 male 2 Two 1 female 0 Three 0 unknown 0 Four 0 Attempted collections from individuals Determinations made by the Chief of Police that who are perceived by an officer to be: the information entered into the database: 0–17 0 complied with limitations on collection set out 2 18–29 1 in the Collection of Identifying Information in Certain Circumstances regulation 30–49 0  complied with limitations on the collection of n/a** 50–69 0 information; duties to inform of rights and reasons for 70 or older 0 collecting, with exceptions; document for individual — receipt, with exceptions, as per statistical review unknown 1 Individuals of the Service permitted 0 to access identifying information to which access must be restricted *Youth Criminal Justice Act **too few entries into the database to conduct a statistical examination; review of each interaction was completed

Chief of Police statement on proportionality of regulated interactions in Guelph: “Due to the very small sample size of attempted collections (2), the data is statistically not reliable to identify any trends about the proportionality within our community.”

20 Guelph Police Service Activity

Summary of the 2016–2018 Guelph Police Service Strategic Business Plan Status

Performance Measure Status Green Yellow Red Total 1. Campaign for an improved local mental 4 2 0 6 health and addictions response. 2. Implement proactive approaches to address violent crime. 4 1 0 5 3. Develop and implement a strategy focusing 10 1 2 13 on property and drug-related crime. 4. Promote and enhance road safety in partnership 3 0 0 3 with the public and community agencies. 5. Support victims of crime and tragic circumstance 2 1 0 3 by engaging community partners. 6. Mutually engage with youth in Guelph’s communities. 4 1 0 5 7. Champion our community and our members. 9 1 0 10 8. Research and implement optimal staffing 8 11 0 19 practices for the Guelph Police Service. 9. Utilize business intelligence tools to make 2 4 0 6 evidence-based decisions. 10. Ensure fiscal responsibility while supporting 5 0 0 5 community safety and the needs of our members. 11. Successfully complete the renovation and expansion 9 0 0 9 of the Guelph Police Service headquarters building. Information Technology Plan 5 4 1 10 Total 65 26 3 94 July 2017 Status 69.1% 27.7% 3.2% 100%

Objective is progressing on Green schedule.

Progress on the objective Yellow is stalled.

Progress is not being made on Red the objective.

21 Human Resource and Finance Indicators and Highlights

Human Resource and Finance Indicators and Highlights

Human Resources 2016 2017 2016 2017 Population, City of Guelph 131,794* 133,162** Authorized Personnel (FTEs) 287.42 292.17 Authorized Actual Personnel (FTEs) 286.67 284.17 and Actual

Authorized Police Officers (FTEs) 196.5 198.5 Personnel Actual Actual Authorized Authorized Police Officer: Population Ratio 1:685 1:714 % Variance (Actual) % Variance (actual constables, sergeants % Variance (Authorized) % Variance and staff sergeants)* ** Police 196.5 199.5 198.5 193.5 1.0 -3.0 Authorized Constables 155.5 157.5 Complement Actual Constables 157.5 152.5 — Total Chief of Police 1 1 1 1 0.0 0.0 Overtime (hours) 32,946 37,902 Deputy Chief 1 1 1 1 0.0 0.0 Overtime per Member (hours) 114.9 133.4 of Police Overtime Paid (hours) 20,087 24,242 Inspectors 5 5 5 5 0.0 0.0 Overtime Paid (%) 61 64 Staff 9 9 9 9 0.0 0.0 Sergeants Cost of Overtime Paid ($) $881,779 $1,130,436 Sergeants 25 26 25 25 0.0 -3.8 Sick Time (hours) 19,960 16,713 Constables 155.5 157.5 157.5 152.5 1.3 -3.2 Sick Time per Member (FTEs) (hours) 69.6 58.8 Civilian 90.92 87.17 93.67 90.67 3.0 4.0 Injured on Duty (hours) 1,190 12,809 Complement — Total Injured on Duty per Member (FTEs) (hours) 4.2 45.1 Senior 10 10 10 10 0.0 0.0 Leadership/ Selected Cost Recovery 2016 2017 Administration Alarm Fees $106,000 $107,966 Special 12.7 12.7 12.7 12.7 0.0 0.0 Constables Police Record Check Fees $212,777 $219,934 — Courts Maintenance 4.77 4.77 4.77 4.77 0.0 0.0 Financial and Administration 63.45 59.7 66.2 63.2 4.3 5.9 Material Resources 2016 2017 TOTAL (FTEs) 287.42 286.67 292.17 284.17 1.7 -0.9 Net Approved Budget $37,839,800 $39,051,200 Net Operating Expenditures $37,447,414 $38,754,641 Policing Cost per Capita $284 $291

*Source: Statistics Canada Census **Source: Guelph Police Service estimate

22 Human Resource and Finance Indicators and Highlights

Personnel Complement PERMANENT EMPLOYEES AS OF DECEMBER 31, 2017

Police Civilian Male Female Male Female Full Time Part Time/ Job Share Chief of Police 1 1 Executive Assistant 1 1 Legal Counsel; Legal Services and Access to Information 2 2 Executive Services Inspector 1 1 Professional Standards Sergeant 1 1 Research Analyst; Research Assistant 1 2 2 1 Public Information Officer (Constable) 1 1 Deputy Chief of Police 1 1 Neighbourhood Services — Patrol Inspector 1 1 Administrative Assistant 1 1 Crime Analyst 1 1 Neighbourhood Teams Staff Sergeant 4 1 5 Neighbourhood Teams Sergeant 9 1 10 Neighbourhood Teams Constable 52 19 69 2 Neighbourhood Teams Special Constable 2 3 5 Community Mobilization Sergeant 1 1 High Enforcement Action Team Constable 3 3 Community Resource Officer Constable 3 3 Neighbourhood Services — Field Support Inspector 1 1 Tactics and Rescue Sergeant 2 2 Tactics and Rescue Constable 12 12 Canine Constable 2 2 Traffic and School Safety Sergeant 1 1 Traffic Constable 8 2 10 School Safety Constable 1 1 1 1 Youth and Crime Prevention Sergeant 1 1 High School Resource Officer Constable 3 1 4 Youth Detective Constable 1 1 VIP Constable 1 1 Investigative Services Inspector 1 1 Investigative Services Clerk 1 1 Investigative Services Staff Sergeant 1 1 2 Serious Crime Sergeant 1 1 Serious Crime Constable 4 1 5 Sexual Assault and Child Abuse Sergeant 1 1 Sexual Assault and Child Abuse Constable 1 2 3 Internet Child Exploitation Constable 2 2 General Investigations and Special Projects Sergeant 1 1 2 General Investigations and Special Projects Constable 4 4 Fraud Constable 2 2

23 Human Resource and Finance Indicators and Highlights Human Resource and Finance Indicators and Highlights

Police Civilian Male Female Male Female Full Time Part Time/ Job Share Domestic Violence High Risk Coordinator Constable 1 1 Forensic Identification Sergeant 1 1 Forensic Identification Constable 2 1 3 Technological Crimes Constable 2 2 Drugs Sergeant 1 1 Drugs Constable 5 5 Intelligence Sergeant 1 1 Intelligence Constable 3 2 5 Drugs and Intelligence Clerk 1 1 Administrative Support Services Inspector 1 1 Data Services Manager 1 1 Quality Assurance Coordinator 1 1 Case File Coordinator 2 2 Information Processor — Platoons 2 8 10 Information Processor — Day Shift 3 3 Information Processor — Courts 2 2 Customer Service Clerk 3 2 1 Communications Staff Sergeant 1 1 Communications Trainer/Auditor 1 1 Communicator 2 22 18 6 Court Services Staff Sergeant 1 1 Court Services Constable 1 1 2 Court Security Special Constable 7 5 11 1 Summons/Warrant Special Constable 1 1 Found and Seized Property Constable 1 1 2

24 Human Resource and Finance Indicators and Highlights

Police Civilian Male Female Male Female Full Time Part Time/ Job Share Human Resources Manager 1 1 Human Resources Advisor 1 1 Payroll Clerk 1 1 Professional Development and Recruiting Sergeant 1 1 Training Officer (Constable) 2 2 Financial Services Manager; Financial Analyst 2 1 1 Financial Services Administrative Assistant 1 1 Materials Management Purchaser 2 2 Facilities Manager 1 1 Custodian 6 3 3 Fleet Manager 1 1 Information Services Manager 1 1 Information Services Technician 2 2 Business Analyst 1 1 Application Support Analyst 1 1 Forensic Video Analyst 1 1 Headquarters Renovation and Expansion (Seconded) 1 1 TOTALS 151 39 25 72 269 17 TOTAL PERMANENT EMPLOYEES 286 Source: Guelph Police Service Human Resource Services

25 Human Resource and Finance Indicators and Highlights Human Resource and Finance Indicators and Highlights

Human Resources Highlights Member and Community Awards Member of the Year Award for Excellence Diversity and Cultural in Support Services Competency Award Constable Chris Sutter Award for Excellence in Jaime Groff Sergeant Carrie Gale Community Service Award for Excellence Citizen Award in Support Services Constable Kyle Grant Michele Nouvion Special Constable Tim Jotham Award for Excellence in Andrew Wilson Criminal Investigation Chief’s Commendation for Policing Excellence Joseph McCabe Constable Todd Van Iersel Constable Meghan Hern Constable Kevin Ketteringham Constable Stephanie Wilson Sergeant Ken Rodd Constable Jennifer Probst Detective Constable Brandon MacKenzie Constable Ian Smith Detective Constable John Hunt Constable Dave Gamsby Sergeant Dave Guest Sergeant Dave Caron Constable Mike Powell

Retirements

Enzo Baldassini Constable David Hill Jody Pringle Staff Sergeant Paul Crowe Sergeant Peter Mitro Constable David Warren George Dietsche Staff Sergeant Daniel Pavlicik Evelyn Zeffer Staff Sergeant Marino Gazzola Sergeant Douglas Pflug

26 Human Resource and Finance Indicators and Highlights

Length of Service Awards 35 Years of Service 20 Years of Service 10 Years of Service Inspector Scott Green Lynn Cunningham Constable Dallas Baker Constable Kevin Dahl* Constable Andrew Crowe 30 Years of Service Sergeant Michael Davis Constable Matthew Cutting Constable Bryan Dean** Constable James Gordon Constable Derren Gould Jacqueline Dennis Staff Sergeant Jeimy Karavelus* Special Constable Stephen Herron Constable James Finoro Constable David Muller Detective Constable John Hunt Sergeant Raymond Gordon Special Constable Joann Pearsall Laura Lee Hunter Sergeant Paul Harding Constable Jodi Knox Inspector Garry Male** 15 Years of Service Constable Andrew McLachlan Stephanie Oliver Tricia Agocs Constable Jennifer McNally Laura Phillips Sergeant Melanie Clark Detective Constable Andrew Orok Inspector David Pringle Constable Paul Cook Paul Phillips Sergeant Andrew Goody Constable Jennifer Probst 25 Years of Service Jonathan Green Detective Constable Jennifer Purdy-Grub Constable Sandra Boyd Sergeant Jason Guardiero Sasha Radulovic Mary Jo Milligan Linda Guest Constable Christine Shantz Detective Constable Constable Helene Hunter Patty Pronovost Constable Keith Waechter Detective Constable Julie Meier Wendy Thompson *Police Exemplary Service Medal/ Constable Sean Miersma Bar and GPS Service Award **Police Exemplary Service Medal/Bar Detective Constable Stewart Robertson Constable Richard Towlson

27 Guelph Police Service 15 Wyndham Street South, Guelph, Ontario N1H 4C6 Phone: 519-824-1212 • Fax: 519-763-0516 • TTY: 519-824-1466 www.guelphpolice.ca