Winter 2020/21 Newsletter
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East Sussex Hearing Winter 2020/21 Newsletter SEASONS GREETINGS! Our lovely new Eastbourne Centre! As winter approaches we are hopeful that the New Year will bring good news for everyone… turn over to find out more about our hopes and plans for 2021 Registered Charity No: 1101140 Hello from your CEO David Rowan Well, what an eventful year it has been. It started off like most New Year’s do, very quiet. Then, in mid-February we started to hear of cases of a new virus in China that was initially thought to be localised and similar to the SARS virus of 2003. It quickly became apparent that this was a completely different virus and far more infectious. Within a matter of weeks, the virus had spread beyond China and we ultimately ended up with the Coronavirus pandemic that has gone on to effect most, if not all countries in the world. We then went into our first 12-week lockdown and our Centre had to close its doors to the public for the very first time. All our outreach activities were cancelled including lipreading and sign language classes, support groups and our hearing aid maintenance service. However, a skeleton staff continued to work from the office providing vital support and information to clients by telephone, text and email. We also started our new “hearing aid batteries by post” service which we have continued to provide ever since, and will carry on doing until a more ‘normal’ life returns. However, this year has not been all doom and gloom. It was towards the end of the first lockdown that we realised we wouldn’t be able to resume our classes and equipment demonstrations from St Leonards Road because of the new covid distancing requirements and so we took the 2 plunge and moved into new, bright, comfortable and spacious premises in Chantry House, just a short walk from St Leonards Road. We have also changed the name of the Charity to more accurately reflect the work that we now do as we are no longer just a resource centre. The final piece of the jigsaw will be our new logo which we hope to launch early in the New Year. Our 4 new members of staff: Carina (Tech Team Co-ordinator), Mark and Jon (Client Support Technicians) and Amber (our apprentice Business Administrator) have settled in well… turn to page 5 to find out more about Amber. That just about brings you up to date with all that has happened throughout the year. All that remains now is to wish you all a safe, very Merry Christmas and to send our Best Wishes for 2021. We look forward to seeing you all in 2021. David Rowan - CEO 3 A Message from our Board of Trustees May I start by wishing you all a very happy Christmas and all the best for 2021. This wretched Virus has held us all back this year, but let’s hope things will start to improve soon and all our volunteers and outreach workers can resume their very necessary and much-appreciated activities. Our new spacious premises are already proving helpful in enabling us to continue providing our sign language and lipreading classes and will help us to further expand our services in the New Year. Please keep well and take care and thank you again for all your support for our Charity. Best Regards Virginia Le Croissette, Chair of the Board of Trustees Are you deaf or hard of hearing? Lipspeakers are professional, qualified hearing people who facilitate communication between deaf and hearing people. For more information about your local Sussex Lipspeakers contact: Carol: 07977 759599 / [email protected] Jules: 07711 543132 / [email protected] 4 Let’s meet our new apprentice Amber Amber joined us at the beginning of November to begin a Level 3 Business Administrator Apprenticeship. She has settled in really well and is proving to be a brilliant new addition to our team. Let’s find out more about Amber and why she has chosen to join our Charity... “Hi I’m Amber! I’m a new apprentice at East Sussex Hearing and so far it has been great! Everyone is very nice and has been extremely welcoming, showing me the basics and helping me adjust to the job, and I’m incredibly thankful. I grew up in Brighton, am very interested in art and in my spare time write and illustrate my own stories. I’m also quite good at maths and being organised, so felt that working in an office environment would suit me well. Some of my family have tinnitus and a few years ago I learnt some BSL fingerspelling, so when I saw the apprenticeship opportunity with East Sussex Hearing I was keen to apply, and I’m so glad I did! I’m enjoying meeting and helping people on our public drop-in days and learning more BSL skills with Mark, who is a very entertaining and patient teacher!” 5 Sign Language News by Tutor Mark How’s your Sign Language? Want to learn BSL? BSL (British Sign Language) is the language of the Deaf Community. BSL has its own vocabulary, structure and grammar which is different from English. It is a visual, gestural language which uses handshapes, facial expression and body language to express meaning. The classes are very informal and anyone can join whether you are a complete beginner or already know some signs. There are no exams, so no pressure! We now offer both in-person BSL classes in our Eastbourne Centre and remote Zoom classes to help provide an alternative for those who live too far away to travel to us or feel more comfortable and safe learning in their own homes. Our Zoom classes were introduced in October, and many people are curious about what it is like learning via a computer and how well these classes work. Well, the online classes are exactly like my regular classroom classes — they are held live and are just as friendly and fun — but we interact via computer video and audio. As long as your IT equipment has a microphone and camera you will be able to use it for our classes. Some 6 learners use a desktop or laptop computer and others a tablet or phone. This is all made possible through using Zoom, a free meeting app available at http://zoom.us . If you would like to try Zoom to see if it would work for you, I would be happy to arrange a Zoom call with you so you can experience this amazing resource for yourself! Even once Covid has left our lives and more people are able to attend classroom sessions we will continue to deliver Zoom classes for as long as learners wish us to do so. Our Spring Term classes will begin in January on the days/ times shown below: Beginners/Intermediate classroom-based lessons will be held in our new Eastbourne Centre on Mondays, 1.30-3pm, from 11 January. Beginners/Intermediate remote Zoom lessons will be held on Tuesdays, 2-3pm from 12 January. There will be 10 classes per term (no classes during half- term week) at a cost of £6 per session (£4 unwaged/ retired/Charity workers). Please contact us for more information and/or to book or to find out about our Advanced level classes. Looking forward to seeing you in January and wishing you a very Happy Christmas! 7 Lipreading News by Tutor Sarah Lipreading classes can be helpful for anyone, of any age, who struggles to hear speech, whether they wear a hearing aid or not. If you can't hear everything that's being said, joining a friendly lipreading class can give you skills to help you communicate, and you can pick up tips from people in a similar position to yourself. It is a skill, which takes time and practice to develop, enabling the eyes to help the ears by matching lipshapes to sounds, so making it easier to follow conversations and build confidence when communicating in many different situations. Our friendly, relaxed lessons will resume for the Spring Term in January, and new classes are planned for Peacehaven and Crowborough after Easter. Beginners/Intermediate classroom-based lessons will be held in our new Eastbourne Centre on Mondays, 10.30-12pm, from 11 January. Beginners/Intermediate remote Zoom sessions will be held on Fridays, 1.30-3pm from 15 January. Please contact us for more information and/or to book. 8 Hard of Hearing and Deafblind Support Groups by Hearing Support Worker Fiona In non-covid times we run seven hard of hearing groups across the county. These are a place to meet other people with a hearing loss in a relaxed and friendly environment where you can get information and advice on all hearing- related matters and make new friends. Unfortunately, we are unable to hold the meetings at the moment, but we will resume them as soon as it is considered safe to do so. Bearing current restrictions and infection rates in mind, this is, sadly, unlikely to be before Easter, but we remain extremely hopeful that they will be in place again by late spring/early summer. As an alternative to meeting in person we would be more than happy to host group meetings online via Zoom. If you think you might like to join a group and have a computer or tablet you can use then please let us know. You may already be familiar with using Zoom (or something similar such as Skype) but if not we can help you to learn how to use Zoom, which may also be useful for keeping in touch with friends and family.