Buckinghamshire County Council

Transport for Buckinghamshire

Mark Rowe Alliance Service Leader

Buckinghamshire County Council

Overview

• The Alliance • Supply chain • Savings • Public perception and local issues • Questions Buckinghamshire County Council The Alliance

• Three “traditional" organisations rolled into one • Contract started April 2009 • 8 year contract- performance linked possible extensions for further 7 years • Profit of Ringway Jacobs linked to performance – Service delivery – Customer satisfaction – Road condition

Buckinghamshire County Council

The Alliance

Strategic Board Strategic Client

Service Leader Operations Board Operational Management Team

Transportation and Design and Network Management Regeneration Construction and Highways Programme, Asset Maintenance Management and Business Support Transportation Support Unit INTEGRATED TEAMS

Integrated Systems, Technology, Procedures, Design Standards etc.

PLAN CONSULT DESIGN CONSTRUCT MAINTAIN

PERFORMANCE MONITORING AND IMPROVEMENT Buckinghamshire County Council

Benefits

• Single Team approach • Shared offices • Private sector skills- – managing the business – Investment in resources • Council skills- – best Transport Authority 2008 – Aylesbury Hub – Transport Plan

Buckinghamshire County Council

Benefits

• Cut down processes • Better services • Transparent accounts Buckinghamshire County Council

Local Service Delivery

• Local Contractors • Local knowledge and expertise • Constantly looking for new ways of delivery • Invest in local businesses

Buckinghamshire County Council

Local Issues

• Ability to report issues • Service Information Centre • Local Area Technicians • Local Area Co-ordinators • ‘We’re Working on It’ • Members • Community level engagement • Stakeholders able to buy services Buckinghamshire County Council

Reporting Process

Buckinghamshire County Council

Public perception

• Branding – public recognition Buckinghamshire County Council

Buckinghamshire County Council

Questions……