Global Language Services for 50 years & Interpreting Terminology Management Desktop Publishing

www.e-kern.com GERMANY

CHINA

UNITED STATES New York San Francisco

In 1969, KERN is founded...... in am Main, Germany as a translation and interpreting bureau

1983 KERN expands abroad; branches opened in , Over 60 branches , , , Hong Kong, and other cities worldwide

1986 New York o ce is established

1995 Online data exchange is introduced – our first internet solution Over 1 million pages translated every year 1997 San Francisco o ce is established

2000 Company-wide introduction of the Saas Model, an IT project management tool

Coming soon... Customer focused Chicago, Barcelona, Stockholm and other locations Family-owned business are in development

2 KERN Corp., 52 Vanderbilt Avenue, Suite 1503, New York KERN Corp., The Russ Building, 235 Montgomery Street, Suite 946, San Francisco, CA 94104,

KERN GLOBAL LANGUAGE SERVICES

For 50 years, thanks to our expertise and reliability, we have been a world-wide leading company in global communication

With over 60 branches located across , America and Asia, KERN oers a broad range of services: KERN is a leading provider of language services. For 50 years, Translation and interpreting into all language pairs, translation we’ve been delivering aordable, high-quality language services memory and terminology management, desktop publishing, in every language pair, for all target groups and for every subject software and . With us you will be sure to area. reduce turnaround times and costs, improve the quality of your , increase your return on investment and ensure Thanks to our dedication, eye for detail and experience, we are terminological consistency throughout your documentation in all always able to meet the growing demands of our customers and target languages. help our clients achieve their goals. Our customers’ success is our ambition. KERN US Team

CONTENT

Foreign-Language Unique Selling Points 5 Terminology Management 9 Voice Recording 13 Software and Specialized Translations 5 Interpreting 13 Website Localization 9 Desktop Publishing (DTP)/ Consulting, Training Project Management 7 11 Foreign-Language Typesetting and Workshops 15 Portal and Solutions and Online training – 7 Media Design and Publishing 11 Process Automation State of the art 15 I am very impressed by the quality of the translation! Until now, I have never had the luck to read such a well written translation from someone who was not familiar with the text, the work that we do or the audience that we target. The writer found the right balance between sticking as close to the text as possible, but adapting it as much as necessary. From my own experience, I know how tricky translation from English to German can be – without using the same words over and over again. Well done, great job!

Marketing Director of a global business risk consultancy

4 UNIQUE SELLING POINTS (USPs)

Industry Knowledge and Expertise E cient decision-making processes – from the translator, to project management, to customer support, all the way to senior management Innovative – we use modern client-server solutions for our trans lations and develop our own solutions for our portals and interfaces Global but local - we are accessible to all our customers Technology Innovation – preferred LSP partner Knowledgeable management consulting We o er a comprehensive range Quality management system of language services ISO 9001:2015 certifi ed Customer-oriented – Single Point Translation process of Contact ISO 17100:2015 certifi ed

SPECIALIZED TRANSLATIONS KERN translates over 1 million pages every year in various language combinations

A Look at our Translation Fields Certified Translations KERN’s Specialized translators boast KERN works with specialized sworn in- depth knowledge of their languages translators. KERN’s international network The KERN advantage at a glance: and fields of expertise, a firm grasp of branches guarantees that even of current usage and a stylistic touch documents intended to be translated Express translation service to produce appropriate translations for: for public authorities and institutions Specialized native-language translators ■ Medicine, industry and technology: can be legally certified to meet the legal requirements of the target country. Quality control via ISO certifi ed research documentation, instruction process manuals, data sheets, training material etc. Text Creation and Proofreading and editing ■ Trade and marketing: press releases, Foreign-Language Adaptation Use of translation memory and business correspondence, annual KERN creates documents according to your terminology solutions reports, customer magazines, sta specifications, such as advertising and SSL-encrypted portal solutions bulletins etc. publication texts, slogans, press portfolios, ■ Media and tourism: foreign-language presentations and instruction manuals. Confi dential handling of your voice recording, , subtitling, Texts are translated to suit the target documents Information packs, etc. country and adapted to their target group. Knowledge of the industry ■ Law and patents: contracts, commercial register certificates, legal documents etc.

5 I would have no hesitation in recommending anyone to use KERN in the future. Thank you again for all your help.

Service Manager, Hospital Administration

6 PROJECT MANAGEMENT KERN’s knowledge and experience guarantees the reliable management of your project

In times of increasing transnational trade, the Seven Steps management of translation processes and for a Successful Project projects is becoming more and more The KERN advantage at a glance: important. There has been an increase in Assignment to a dynamic translation projects as a result of the project manager need to translate into various languages. Project evaluation Additionally, shorter time frames to launch Preparation, analysis Project calculation / products and services, and more complex and evaluation cost assessment designs and document systems increase the Project/data preparation need for available translation services. Project Management at KERN is a process which is Translation Workfl ow optimization part of an integrated system of upstream and Process automation downstream workflows in which several Tool management people are involved. Project managers have Proofreading and editing clear “signposts” and guidelines to coordinate Resource and sta management their projects. Progress control Text integration and DTP Question management/ Having been in the language business for Q & A coordination over 45 years, KERN follows the certified ISO project management process and is Delivery Communication management able to handle all types of multilingual Project coordination translation assignments. Customer satisfaction

PORTAL SOLUTIONS AND PROCESS AUTOMATION Local and international communication – all contact partners at the touch of a button

In the area of process management, the KERN Group has developed the portal4client™ portal solution with the aim of optimizing order placement, commu- nication, document, and translation management processes for all parties involved. In particular in cases of large translation volumes, the use of a server-based platform The KERN advantage at a glance: with translation memory access such as portal4client™ Advanced is essential for the central control of translation projects and the automation of recurring sub-processes. Customer-specifi c solution to every inquiry Encrypted access Individual confi guration Translation memory and terminology databases Real-time analyses and status tracking Browser-based, central, location-independent

7 90% of Internet users prefer websites in their native language.

8 TERMINOLOGY MANAGEMENT Customer-specifi c terminology leads to brand recognition by sta and customers alike

Corporate language is defined by its terminology – your company’s language is an expression of its corporate culture and brands. term4client™ manages terms and their respective names in all languages all in one place and, as such, is a tool which is as flexible as it is eective. Each term/entry in KERN’s terminology management The KERN advantage at a glance: system can be supplemented with comprehensive user-defined information on grammar and usage, as well as definitions, pictures and much more. Creation and management of customer-specifi c terminology, glossaries, databases etc. and integration Browser-based access to terminology – read-only and/ or editing permission Management of terminology databases on secure servers Company licenses available Input of important context data providing additional information

SOFTWARE AND WEBSITE LOCALIZATION As a Google Partner – localization is more than just pure content translation

The following aspects must always KERN takes care of all the stages of be taken into consideration during the work processes involved in the the localization process: localization of your website or software ■ Text in script files, e.g. Java or in order to adapt your product to the The KERN advantage at a glance: ASP script cultural and technical requirements of the ■ Creation of hyperlinks in the target target market. This method guarantees Analysis of source data against languages to meet your online presence so that your international standards ■ Representation of special characters software can be successfully introduced SEO conversion of website content in and scripts in the target language into international markets. all languages, including article ■ Inspection of layout and fonts in spinning all in one place the current web browsers and on Text extraction and re-integration, e.g. various screen sizes from software and websites ■ Creation and editing of text in buttons and graphics Resizing of user interfaces, e.g. ■ Consistency of terminology and style buttons, dialogue fi elds, menus Multilingual product texts for e-com- merce, user interfaces, documentation, online support etc.

9 I truly appreciate your passion and I am so impressed with your e c i e n c y .

Manager, Modern Language Institute

10 DESKTOP PUBLISHING (DTP)/ FOREIGN-LANGUAGE TYPESETTING Creating professional-looking multilingual layouts is more than just the formatting of texts

The KERN advantage at a glance: The use of kernshare.com for secure data transfer Editing of texts from DTP programs Foreign-language typesetting in the fi les supplied by you or in layouts designed by KERN KERN oers foreign-language typesetting and DTP in European, Asian, and African type-faces in all current layout programs and takes care of every step of the process, Conversion and compilation providing foreign-language documentation, such as instruction manuals, annual reports, of texts brochures, catalog and other documents. Pre-press/proofs as required Printing process Online Media Systems Programs and Formats Creation and editing of DTP data in system InDesign, QuarkXPress, FrameMaker, landscapes, such as CODIN® and One2Edit®, PageMaker, Illustrator, FreeHand, Visio, and with the use of translation management CorelDraw, Quicksilver, PowerPoint, systems. Word etc.

MEDIA DESIGN AND PUBLISHING One Stop Solution – from translation to foreign-language typesetting and online design, all the way to the printing stage

KERN will work with you to design and implement concepts to reach new markets, whether foreign or domestic. This may include the development of The KERN advantage at a glance: a logo or a catchy name, the creation of an advertisement, a website, a All your needs covered in one place multi-paged glossy brochure or an Translations eye-catching flyer, and much more. Comprehensive service provider KERN prints in all formats, from Conceptualization and implementation a simple informational piece to Contemporary design multi-colored company brochures Expressive text creation and extraordinary promotional material – and always of the Professional-looking typesetting highest quality. International and multimedia

11 Videos are the quickest way to share information online.

Film Producer Media Service

12 FOREIGN-LANGUAGE VOICE RECORDING Multilingual voice recording for fi lm or audio material provided by native-language speakers

The KERN advantage at a glance:

Data from DVD or Blu-ray, Betacam SP, DV etc. All fi le formats, e.g. MP4, MP3, Wave etc. Foreign-language voice-over on fi lms Foreign-language subtitling Foreign-language dubbing with Video communication may be provided Potential Areas of Application foreign- language voice-over artists over several internet platforms, allowing ■ Films Transcriptions you to quickly reach your target group. ■ Radio advertising By using interactive or static media, KERN ■ Classic promotional films can help you communicate even compli- ■ Video guides cated or complex content. ■ DIY clips and explanatory videos

INTERPRETING KERN’s professionally trained and experienced interpreters may be employed at negotiations, conventions, symposia and international conferences in one or more working languages

Simultaneous Interpretation Book your Interpretation Equipment Technology KERN hires out and sets-up the highest ■ Mobile infrared simultaneous quality mobile infrared simultaneous interpretation equipment The KERN advantage at a glance: interpretation equipment for international ■ Tour guide systems Liaison interpreting conventions and conferences, regardless ■ Discussion equipment of whether our technology is required by ■ PA systems and sound technology Escort interpreting 30 or 3,000 participants. ■ Video equipment and visualization Conference interpreting technology – consecutive interpreting KERN’s professional teams ■ Overhead projection facilities – simultaneous interpreting are always on hand and ■ Audiovisual equipment available Telephone interpreting meet the highest quality on request standards. Whispered interpreting Interpretation technology

13 Communication is always about cause and e ect. Paul Watzlawick, Scientist and Author

14 CONSULTING, TRAINING AND WORKSHOPS For in-house translators, technical editors, project managers, specialized workforces and executives

Thanks to our many years of experience with complex translation and localization projects, KERN oers a comprehensive range of consulting and training services.

For all your language needs: KERN’s Simple and cost-e ective processes The KERN advantage at a glance: consultants work together with you to create and utilize foreign-language to establish the best possible way of media Analysis and documentation of your implementing your global communi cation company’s foreign- language commu- strategy. nication goals Workfl ow and cost analysis of your company’s various business areas Implementation of new, company-wide and customer- specifi c workfl ows Centralization of translation tasks with full cost and workfl ow transparency Terminology and translation memory management, use of KERN’s trainers boast many years of practical experience in seminars and online current DTP solutions coaching and can share their knowledge of how to best carry out your translation and System-independent comparison localization projects. of diverse tools

ONLINE TRAINING – STATE OF THE ART Flexible options – your time is important. KERN’s online training allows you to decide when and where to learn

Blended learning The combined advantages of classroom teaching and online training (including KERN Virtual™). Online courses aord the highest degree of flexibility and are oered separately or in combination with classroom teaching. The KERN advantage at a glance: Personal trainer as a direct point of contact Need-based, customized training Online Face-to-face A high proportion of speaking time training training thanks to small groups or individual Blended training Self study software learning Topic specifi c ™ Real-time communication via Flexible, self-determined learning The combined On site or via KERN Virtual webcam and headset Four skills (listening, speaking, advantages of Individually or in groups Instruments for assessing training writing, reading) online and Number of phases of classroom face-to-face programs to monitor e ectiveness Self-managed learning success teaching adjusted to the training learning objective

15 KERN | BR US | 01/2019 Frankfurt/M. Berlin Amsterdam San Francisco York New [email protected] Telefax Telephone USA 94104, CA Francisco, San 946 Suite Street, Montgomery 235 Building Russ The Corp. KERN [email protected] Telefax Telephone +1 212-953-2070 10017, NY York, New USA 1503 Suite Avenue, Vanderbilt 52 Corp. KERN [email protected] Telefax Telephone Germany Frankfurt/M., 60486 1 Kurfuerstenstrasse AG KERN [email protected] Telefax Telephone 10178 Berlin, Germany 1 Panoramastrasse AG KERN [email protected] Telefax Telephone 1012 Netherlands Amsterdam, SB 44-B Voorburgwal Nieuwezijds B.V. KERN www.e-kern.com +1 415-433-5377 (5376) +1 415-433-KERN +1 212-953-2073 +49 (0) 69 74 69 98 (0) 99 +49 73-0 60 75 69 (0) +49 45-19 81 275 30 (0) +49 45-0 81 275 30 (0) +49 99 05 639 20 (0) +31 40 07 520 20 (0) +31

Hamburg London Hong Kong kern.@e-kern.com Telefax Telephone Germany Hamburg, 20354 7 Wall Neuer AG KERN [email protected] Telefax Telephone München, Germany 80331 25 Marienplatz AG KERN [email protected] Telefax Telephone France Lyon, 69002 République la de rue 54, KERN Sarl [email protected] Telefax Telephone Kingdom United 8JY, EC1N London Garden Hatton 67/68 45/46 Rooms House, New Ltd. UK KERN [email protected] Telefax Telephone Kong Hong Kong, Hong Wan, Sheung 12-18No. Street Mercer Building Commercial &Silver Gold 904, Room Ltd. KERN +49 (0) 40 6 50 67 99-55 67 650 40 (0) +49 99-0 67 650 40 (0) +49 +49 (0) 89 23 24 23 908-20 89 (0) +49 24 23 908-0 89 (0) +49 +33 (0) 4 78 37 79 99 79 37 478 (0) +33 73 83 37 478 (0) +33 5606 31 78 20 (0) +44 5600 31 78 20 (0) +44 +852 28 50 44 66 44 50 28 +852 55 44 50 28 +852 [email protected] www.e-kern.com Language Services Language Terminology Management Translation Interpreting & for years 50 Desktop Publishing Desktop Global Paris Telephone Austria Salzburg, 5020 Dreifaltigkeitsgasse 3 GmbH Austria KERN Telefax Telefax [email protected] [email protected] Telefax Telephone Poland Warszawa, 00-549 19 Piękna Ulica z.o.o. s.p. Polska KERN [email protected] Telefax Telephone Austria Wien, 1040 11Ploesslgasse GmbH Austria KERN [email protected] Telefax Telephone France Paris, 75008 Champs-Elysées des avenue 35, KERN Sarl [email protected] Telefax Telephone Netherlands 3013 Rotterdam, AM A30 –Locatie 505 Weena B.V. KERN

87 662 (0) +43 87 662 (0) +43 477 22 (0) +48 477 22 (0) +48 15 (0) +43 135 03 13-0 1 (0) +43 43 79 63 1 45 (0) + 33 20 85 93 1 53 (0) + 33 +31 (0) 20 639 05 99 05 639 20 (0) +31 +31 (0) 10 2 (0) +31 03 68 06 91 06 68 13 27-19 27-15 24 24 13-20 99 99-9