Annual Report Encevo S.A.
OUR VISION
We envision Encevo as leading and sustainable energy player in the Greater Region. In the rapidly changing energy landscape, we will ensure a secure access and competitive supply of energy, and actively shape the transition to a sustainable energy sector by embracing technology, deploying innovative solutions and partnering with local communities. Encevo people are empowered and strive for excellence. We mobilise all our forces to bring the energy of tomorrow to our customers.
Encevo S.A. Registered as a société anonyme (public limited company) under Luxembourg law with a capital of EUR 90,962,900 (31.12.2017) Registered office: Esch-sur-Alzette Luxembourg Trade and Companies’ Register B11723. Annual General Meeting of 14th May 2018 INDEX
Interview Marco Hoffmann & Claude Seywert 6
10th July 2018 18th September Acquisition of Pul Wgner et Fils S.A. 2018 21st Februry 2018 nd cretion of the business unit th « Technicl Services » within 17 September 2018 Lying of the foundtion Enovos Services Luxembourg Acquisition of Wirsol GmbH by Successful PV RES Tender stone of Creos’ new hed- Enovos Renewbles O&M GmbH in Luxembourg Activity Entityqurters nd operting center in Luxembourg City at a Glance
th th 20 December 2018 26th July 2018 18 October th 15th September Exit of Germn biogs, 11 June 2018 Signing of the Green Schuldschein 2018 Enovos Luxembourg hs sold its contrcts which hs been wrded Signing of the Letter 2018 New shreholder shres in Gesellschft Energieprk “The Del of the Yer” by mtn-i on of Intent Enovos Services New composition of the Chin Southern Power Grid Trelder Berg GmbH to BALANCE 7th February 2019 in London Luxembourg nd Executive Committee of Interntionl tkes over Erneuerbre Energien GmbH Fédértion des Artisns Encevo Group Ardin’s prts oer energy products nd services 12 vi online pltform « diego »
Management Reflections
• Erik von Scholz • Marc Reiffers • Guy Weicherding 14 Spotlight A Bright Beginning 20
22 Corporate Social Responsibility Report
42 Management Report
49 Consolidated Annual Accounts
85 Auditors Report
89 Extract of the Annual Accounts Annual Report 2018 Encevo S.A.
Marco Hoffmann, Chairman of the Board of Directors
Claude Seywert, CEO Encevo S.A. Chairman of the Executive Committee
CUSTOMER FOCUSED, RESULTS DRIVEN
6 INTERVIEW
In 2018, Encevo followed a clear strategy that focused the organisation’s efforts on using core capabilities and developing local markets. Encevo’s ambition is to capture potential, innovate and drive digitalisation within the core business, while keeping a keen eye on the lengthening value chain. Changes in top management and the shareholder structure, were mastered smoothly while the group continued to realise positive results.
You took over the position of CEO in There have been some changes to September. How would you characterise Encevo’s shareholders. How does the transition to your new role? that affect the group’s direction and focus? Claude Seywert: My transition was smooth; I must thank all of the employees Marco Hoffmann: Managing the in our group for the warm welcome shareholder change* required quite that made this possible. Since this an effort from our team in terms of transition was anticipated, there due diligence. I am happy to say, that were also no real surprises for anyone. we managed to accomplish all the Clearly my role has changed from an required activities, while ensuring that operational focus to a more strategic day-to-day activities did not suffer. As position now. Yet, because I have we look toward a horizon that includes worked within the group for the past decentralised production, local stor- few years, I possess the required age, auto-consumption, and more, body of knowledge and have already we are pleased to have an industrial helped shape the group’s strategy. partner that is well acquainted with our challenges. The ambition of the group has not changed, I’m surrounded by an excellent Claude Seywert: Our team’s ambition team that is dedicated to providing is to remain an industry leader. The high-quality, stable and standardised new shareholder gives us stability and solutions for a reliable, secure energy manoeuvrability, and is aligned with supply to Luxembourg. My new role our direction, goals and objectives. It allows me to maximise our work takes the same long-term perspective toward that ambition. to development as this group.
*cf. page 24
7 Annual Report 2018 Encevo S.A.
Would you share your thoughts about As the energy market is in permanent the results coming out of the strategy evolution, what is the strategic focus review? of the group?
Claude Seywert: The strategy review Claude Seywert: Encevo Group provides was certainly beneficial. It gave a combination of services and products everyone a clear path and guidance. that ensure we are well-positioned to Our ambition is to be the leading provide sustainable and renewable green energy player in Luxembourg energy. The increase in grid capacity and the Greater Region. With that and the advent of smart grids, allows strategy, we are keeping our attention us to manage decentralised energy and investment firepower trained on production and balance energy improving and expanding our core consumption variations. We will local markets. Positive results are continue to upgrade the physical emerging and the strategy will continue infrastructure while, at the same time, to evolve as the industry, technology, developing and digitalising our energy and customer requirements evolve. sales and services. Concurrently, we will also expand our renewable energy What regulatory/legal challenges will production base. Only together, will the group face? What are some of the these strategies allow us to offer the implications in the near future? best all-round solutions for tomorrow’s energy market. Marco Hoffmann: The revised European renewable energy directive, that confirms the 32% renewable energy target for 2030, came into effect in December. In the first quarter of 2019, rules associated with the Clean Energy for all Europeans legislative framework are being implemented across the EU. Furthermore, new national laws will complement these European initiatives. As a group, we support these ambitions and will work towards the realisation of those targets.
Claude Seywert: Essential to forwarding Luxembourg’s national energy and climate plan is engaging with key stakeholders. Our responsibility is to ensure we are at the table for important conversations that will help create the exceptional future we all envision. Our focus is to stay ahead of the curve in energy efficiency measures and re- inforce the active role consumers play in this landscape.
8 INTERVIEW
Our ambition is to grow sales volume and renewables to be the energy leader in the Greater Region
Claude Seywert, CEO Encevo S.A. Chairman of the Executive Committee
9 Annual Report 2018 Encevo S.A.
How would you rate the performance Main challenge & opportunity for of Encevo Group last year? Encevo Group going forward in 2019?
Marco Hoffmann: Encevo realised a Marco Hoffmann: The marketplace very positive return from its ‘Green is evolving and splintering. There are Schuldschein’. This offering allowed new competitors and the value chain financial partners to back Encevo’s keeps growing. As well, the economy renewable energy projects and to is expected to slow in 2019. We have support clean transportation solutions. a strong position in the region, but we Securing this long-term financing puts must be prepared to defend that Encevo Group on a positive and strong position and add-value where other footing to build toward the envisioned organisations are ill-equipped to do future and to meet challenges with so. A current challenge is to examine confidence. the broader renewables landscape and the full value chain to better forecast Claude Seywert: We exceeded our challenges and seize opportunities. internal 2018 targets. The balance We must understand and optimise the sheet is stronger than budgeted and whole system, approaching each day Enovos winning renewables tenders with an open and innovative mind-set. (PV) in Luxembourg, combined with the takeover of Wirsol O&M, puts us Claude Seywert: The exciting thing squarely on track to leverage our core about this industry is that it is con- expertise in PV and Wind. Additionally, stantly evolving. There are always the divestment of biogas interests in challenges, but we always rise to meet Germany and Belgium is moving forward. them. Our ambition is to grow sales On the grid side, we managed a record volume and renewables; to be the investment program and the integration energy leader in the Greater Region. of the former Steag electricity grid in Our previous ‘large utility mentality’ Saarland into Creos progressed as is changing to a more entrepreneurial planned. Our new technical services and agile mind-set. Going forward, our division, and the acquisition of Paul ability to be more open and transpar- Wagner & Fils, fills a gap identified ent allows us to connect with the cus- by our customers and expands our tomer and meet their needs more fully. product offering in the energy value In practical terms, our group will chain. Keeping operational excellence continue implementing the strategy. at the forefront of our ambition also We will continue to optimise, explore allows us to continue to optimise our and maximise our exit options from risk management processes. non-priority activities and will progres- sively reduce legacies. Understanding the customer, digitalising to improve communication, continuing with green investment, expanding existing mar- kets and growing core solutions are all elements of that strategy. We will con- tinue to refine our strategy for Belgium and France, calling upon our teams for input and supporting them to grow markets in these important regions.
10 INTERVIEW
Group Structure
Paul Wagner & Fils S.A. other 100% participations Enovos Creos Services Luxembourg Luxembourg S.A. 75.43% 100% S.A.
50% 96.88% 50% Encevo S.A. Energieagence Creos S.A. Global Deutschland Facilities S.A. Holding GmbH
other participations Enovos France S.A.S.* 100% 100% LuxEnergie Enovos 60.35% S.A. Luxembourg other Enovos 100% S.A. participations Belgium** 50%
Soler S.A. Enovos 100% 100% Energie 11.02% Deutschland Leo S.A. GmbH 100% 88.98% NPG Energy NV Enovos Deutschland Enovos SE 100% 100% Enovos Power GmbH Storage GmbH
100% 100% 100% Enovos Renewables Enovos GmbH Enovos Properties Renewables GmbH O&M*** GmbH
* Commercial agency of Enovos Luxembourg S.A. ** Branch of Enovos Luxembourg S.A. *** 100% subsidiary of Enovos Future GmbH
11 Annual Report 2018 Encevo S.A. AT A GLANCE Consolidated figures of Encevo Group 1,948 Employees (avg. 2018)
Energy Sales Energy Sales Power Gas 12.5 TWh 27.5 TWh
10th July 2018 18th September Acquisition of Pul Wgner et Fils S.A. 2018 21st Februry 2018 nd cretion of the business unit th « Technicl Services » within 17 September 2018 Lying of the foundtion Enovos Services Luxembourg Acquisition of Wirsol GmbH by Successful PV RES Tender stone of Creos’ new hed- Enovos Renewbles O&M GmbH in Luxembourg qurters nd operting center in Luxembourg City
th th 20 December 2018 26th July 2018 18 October th 15th September Exit of Germn biogs, 11 June 2018 Signing of the Green Schuldschein 2018 Enovos Luxembourg hs sold its contrcts which hs been wrded Signing of the Letter 2018 New shreholder shres in Gesellschft Energieprk “The Del of the Yer” by mtn-i on of Intent Enovos Services New composition of the Chin Southern Power Grid Trelder Berg GmbH to BALANCE 7th February 2019 in London Luxembourg nd Executive Committee of Interntionl tkes over Erneuerbre Energien GmbH Fédértion des Artisns Encevo Group Ardin’s prts oer energy products nd services vi online pltform « diego »
12 ACTIVITY ENTITY
857 GWh 351 MW
Total renewable energy production Renewable net installed capacity
5,121 8,834 GWh GWh of electric power transported of natural gas transported
10th July 2018 18th September Acquisition of Pul Wgner et Fils S.A. 2018 21st Februry 2018 nd cretion of the business unit th « Technicl Services » within 17 September 2018 Lying of the foundtion Enovos Services Luxembourg Acquisition of Wirsol GmbH by Successful PV RES Tender stone of Creos’ new hed- Enovos Renewbles O&M GmbH in Luxembourg qurters nd operting center in Luxembourg City
th th 20 December 2018 26th July 2018 18 October th 15th September Exit of Germn biogs, 11 June 2018 Signing of the Green Schuldschein 2018 Enovos Luxembourg hs sold its contrcts which hs been wrded Signing of the Letter 2018 New shreholder shres in Gesellschft Energieprk “The Del of the Yer” by mtn-i on of Intent Enovos Services New composition of the Chin Southern Power Grid Trelder Berg GmbH to BALANCE 7th February 2019 in London Luxembourg nd Executive Committee of Interntionl tkes over Erneuerbre Energien GmbH Fédértion des Artisns Encevo Group Ardin’s prts oer energy products nd services vi online pltform « diego »
13 Annual Report 2018 Encevo S.A.
Growing in a competitive environment
Erik von Scholz CEO Enovos Luxembourg S.A. Member of the Executive Committee
14 INTERVIEWMANAGEMENT REFLECTIONS
Enovos enjoyed good financial performance, successes in digitalisation, products and service expansion. New regulations, organisational changes and energy technology evolution, were all in play in 2018.
Smooth Transition Customer Focus, Market Expansion
A smooth management transition Solid customer relationships are and successful consolidation in 2018 integral to retaining and expanding reinforced 2017’s restructuring and in a strongly competitive market. transformation. “Enovos personnel Digitalisation will enable Enovos to are positive and open-minded.” says connect fully with customers, providing Erik von Scholz, Enovos’ new CEO, better information faster. Digitalised “The organisation benefits from a tools and systems like smart meters, diverse and talented team that stays and upgrades to the customer portal on course.” and other touch-points will improve communication and customer service. Enovos continued to develop local market share and expand renewables, On the horizon are targeted products, winning PV tenders in Luxembourg, the such as ecomobility, implementing PV Netherlands and Germany. The team projects won in 2018, and leveraging showed great creativity and had skills and expertise to win similar ten- tremendous success, acquiring ders. Further developing the PV, wind contracts for over 20 MWp of and CHP, will allow the organisation to renewable power generation. Enovos effectively meet and manage custom- has more than 1,000 MWp of ers’ energy needs. installations currently under management in Germany. Enovos will also increase its risk management capability so it can Refocusing core activities in PV and foresee and capitalise on opportunities wind technology allowed Enovos di- associated with a more complex and vesting of biogas facilities in Belgium volatile market. and Germany.
Our first ambition is to serve the customers best, using modern technology and adjusting our energy offer to meet evolving needs
15 Annual Report 2018 Encevo S.A.
Keeping up with growing complexity
Investing for the Future Meeting Complexity in Demand Is there a Hidden Wish?
In 2018, Creos invested a record We do witness an in-depth Our wish is that … amount of EUR 132 million in transformation process in the its operational infrastructure energy value-chain, and we are 1. motivated and smart young and information systems. This expecting this to pick up speed. people, well-trained technicians extraordinary achievement was In addition to the traditional and engineers, may find Creos made possible by the devoted security of energy supply, our and join our great teams. collaboration of a large number customers demand a complex of dedicated colleagues. mix of data, including online and 2. the political and regulatory even forecast consumption. evolution may be paused after Furthermore, we will invest a A one-size-fits-all approach, the package “Clean Energy global envelope of EUR 800 even if it is high quality, will no for all Europeans” to allow the million over the next five years in longer be sufficient within Creos’ industry to develop and deliver. our grid infrastructure and intel- regulated business. In a ligence. More than just figures, decentralised environment of 3. our customers will be a bit our plan is testimony to Creos active consumers, producers and patient and confident. Energy taking up the challenges of a energy communities, smart is, unlike ICT, a business of fundamental industry transition: devices will allow individual mid- and long-term infra- digitisation with the objective comfort. The complexity of energy structure; its transformation of implementing “smart power flows will grow tremendously. takes some more time. grids”, decentralisation of energy generation and enabling flexible Creos will keep up with such load demand i.e. in e-mobility. formidable perspectives by progressively putting new Creos is and will be ready to intelligence into operations. deliver convenient grid service to In particular, a state-of-the an intelligent world of customers, art Customer Relations whether they are industrial, Management tool will start at large data centres, e-mobility the end of 2019 and integral operators, business and electricity and gas smart meter commercial centres, private roll-out will be accomplished customers, storage operators or in 2020, ahead of its legal else. Creos is formally committed deadlines. to upgrade its infrastructure and IT for the smart energy world we are expecting to be established in the next decade.
16 INTERVIEWMANAGEMENT REFLECTIONS
Marc Reiffers CEO Creos Luxembourg S.A. Member of the Executive Committee
New intelligence will offer tremendous opportunities in the new energy world
17 Annual Report 2018 Encevo S.A.
Stability & Streamlining in 2018
Guy Weicherding Chief Financial Officer Encevo S.A. Member of the Executive Committee
Financial results in line with challenging with important activities continue to increase expectations changes within the group, a their contribution to the group continuously shifting regulatory results as a consequence of the The group's operational results and market environment, and high investments in our infra- (i.e. EBITDA of EUR 213.3 mil- also persisting negative im- structure during the past few lion) are in line with expecta- pacts from our long-term sup- years (a record EUR 155 million tions exceeding the prior year’s ply contracts. Our supply and in 2018). Furthermore, our re- value by nearly EUR 20 million sales business has managed to newable operations (thereof EUR 7.3 million due stay at a stable level despite improved in comparison with to lower negative impacts increased competition and last year from the restructuring of from exceptional items in 2018 pressure on its margins. This our biogas activities in Belgium compared to 2017), therefore, was achieved through stringent which negatively impacted we are quite satisfied with the cost management and further 2017 results. group’s performance in 2018. improvements to the portfolio Free cash flow is positive albeit Indeed, the year was very management process. Our grid at a lower level than in 2017,
18 MANAGEMENT REFLECTIONS
while our net financial debt The proceeds are used to fi- Positive on investments & growth increased by EUR 35 million nance and refinance projects in to EUR 521 million, mainly due the field of renewable energy, We are rather positive for to the high investments of energy transmission, distribution what’s to come in 2019 and EUR 209 million in total, and & smart grid, sustainable real beyond. The group will continue the increase in working capital, estate or clean transportation on its high investment path, itself a consequence of over- solutions. especially in grid and in renewable all increased market prices. projects, thus further contributing Nevertheless, the gearing ratio We are very pleased with this to a highly stable EBITDA within stays at a rather solid level of transaction, the largest financing the group. just below 40%. that the group has ever made After the acquisition of Paul since its inception 10 years ago. Wagner & Fils, the group is well Net profit of EUR 63.9 million As a matter of fact, at the mtn-i positioned to further develop also exceeds the 2017 value by awards in London in February the activity of technical services EUR 8.2 million, but is nearly at 2019, Encevo was awarded which should become an the same level than in the prior “Deal of the Year” for issuing additional pillar in the group’s year when excluding the addi- the largest Green Schuldschein activities, alongside grid, supply tional impacts from exceptional in 2018. Encevo’s Deal of the and renewable energy generation. items of 2017. Year award recognises the On the supply side, we expect market’s support for the green margin pressure to continue, New Long term financing bond theme. The acceptance but we plan to mitigate the impact of SSD «Schuldscheindarlehen» by improving and streamlining 2018 was a successful year contributes to the group’s over- our processes and further with regard to providing new all and Luxembourg’s sustain- building on digitalisation. financing for the group. Indeed, ability strategy related to GHG Encevo S.A. issued a Green emissions reduction, renewable Schuldschein of EUR 250 million energy and improvements with maturities of 7, 10, 12 and in the efficiency of energy 15 years (average of infrastructure. approximately 10 years).
Financial results for 2019 should be at a similar level to 2018, while the mid-term goal is to further grow our operational results thanks to our high investments in grid and renewable assets, but also in new service activity.
Key figures consolidated 2018 2017 Sales volume gas (TWh) 27.5 27.2 Sales volume electricity (TWh) 12.5 11.4 Sales (EUR million) 2,019.2 1,758.2 EBITDA 213.3 193.6 EBITDA (excl. exceptional items) 216.8 204.4 Operating cash flow (**) 190.1 183.5 Free cash flow(**) 19.8 51.9 Net profit for the year 63.9 55.7 Net profit (excl. exceptional items) 63.8 64.7 Total Assets 2,845.4 2,538.5 Capital and reserves 1,306.9 1,288.2 Net financial debt(*) 520.9 486.5 as a % of capital and reserves (Gearing ratio) 39.9% 37.8% Capital expenditures(**) 209.0 199.7
(*) including finance leasing obligations and net of cash and marketable securities (**) cash flow statement restated for 2017
19 Annual Report 2018 Encevo S.A.
A Bright Beginning
Technical Services Luxembourg Jean-Luc Santinelli
In 2018, Enovos Services implementation was a main focus for the group’s strategy to enter new adjacent activities in Luxembourg. This move positions the Encevo Group to play a major role in the green energy transition and in the implementation of the Third Industrial Revolution in the Grand Duchy. Expanding Presence with SMEs
“Enovos Services handles the group’s presence and activities with regards to installations and technical services in the domain of building equipment, distributed energy production, electro- mobility and energy efficiency.” says Jean-Luc Santinelli, Managing Director, “We aim to be a catalyst for the energy transition going on in Luxembourg and within the Encevo Group; handling the group’s presence and activities in installations and tech- nical services.”
With about 535 employees and 65 million euro in revenues (the sum of all affiliates), Enovos Services Luxembourg S.A. is mainly active in Luxembourg, but also in France and Germany. This team is developing new, innovative solutions that can be implemented by Encevo subsidiaries and by partners that are part of the ‘diego’ platform, which is the result of a cooperation with the “Fédération des Artisans” (FDA).
20 SPOTLIGHT
Enovos Services provides energy installation and management packages Achieving Milestones to intermediary The first milestone was acquiring Paul Wagner & Fils S.A. (PWF) in July 2018. PWF is among the leaders in technical businesses that building equipment provision and services in Luxembourg. This acquisition work with end is doubly positive for the group, because it fulfils Encevo's strategy in emerging energy sectors, such as decentralised consumers energy production. It also aligns with the ambition to provide related services in this field and is fully aligned with the Rifkin strategy, whose objectives include the installation and servicing of photovoltaic panels, energy Commercialising Partnerships storage or electric mobility with electrical charging station management A major role next year lies in the rolling systems. As PWF is integrated, its out of diego products jointly with the presence completes the group’s already Fédération des Artisans, more specifically extensive service offering in this field. in electro-mobility, PV and heating to establish the foundation of the diego A second milestone was reached with product portfolio. Jointly, with our the implementation of a cooperation affiliate Paul Wagner & Fils, we will agreement with the “Fédération des start the commercialisation of new Artisans” (FdA) under the label ‘diego’ B2B services mainly in the mid-to (digitial installer and electrician to-go). large-sized PV installations. The related www.mydiego.lu platform offers a common, digital, customer Specific attention will be given to the journey for energy-related products development of a new detailed business and services for small-to medium- strategy for the technical services sized businesses. and for each entity held by Enovos Services Luxembourg. An increase of Finally, the legal administration and the technical services business activities the management of the participants is planned through organic growth but active in the services business as well through acquisitions of selected (PWF, Global Facilities S.A. and companies. Energieagence S.A.) were merged under the operational holding company banner: Enovos Services Luxembourg S.A., within the Encevo Group. Enovos Services ensures the group's ubiquity in the entire energy value chain, beyond the traditional components of merely grid operation and energy supply.
21 Annual Report 2018 Encevo S.A.
Our Social Responsibility
As the group continues with its structural, digital and business transition, we have not lost sight of our obligations and responsibilities to the environment, society and our stakeholders. This section contains key elements from the group’s 2018 CSR activities.
MESSAGE FROM THE EXECUTIVE COMMITTEE
An integral part of Encevo Group’s This report is another element that strategy is its contribution to pro- demonstrates our commitment to actively shaping a sustainable future ensuring transparency and openness for energy production and distribution in the workplace and with our stake- in the Greater Region. In terms of holders, and supporting Luxembourg’s meeting the challenge of the persistent six priority SDGs. The Encevo Group evolution of the European energy focuses its efforts on key Sustainable market, Encevo Group is taking a long- Development Goals where we see term view; ensuring it is driving real the group‘s most active and direct sustainability and positive progress. contribution:
We are convinced that taking a long- SDG 7: Sustainable and clean energy term approach to sustainability brings Ensuring access to affordable, reliable benefits to the economy, the environment, and modern energy from renewable the community, individuals and our sources is integral to our raison d’être. company. Continued focus on our CSR As the Encevo Group expands the obligations has had the effect of raising renewal energy supply in Luxembourg awareness regarding the number of and the Greater Region, it is working sustainable elements we already enjoy to help the government reach its 2020 throughout the company. target of 11% green power. The more we reflect on our CSR activities, the more we see the tendency of our SDG 8: Decent work and economic staff to work toward our CSR goals growth naturally. Encevo is one of the largest employers in Luxembourg. As such, we take our We are in this together. As we mature responsibility to ensure our staff have in our thinking and approach about a safe work environment seriously. CSR, we see and enjoy the benefits Our Occupational Health, Safety and that accompany this worthwhile Environment department focuses on endeavour. Reflecting upon CSR increasing awareness of occupational material aspects helps the group steer health regulations and embedding its activities toward long-term positive behaviours that ensure health and economic growth; with sustainable well-being for staff, third-party benefits for the economy, the people contractors and impacted communities. and the environment.
22 CORPORATE SOCIAL RESPONSIBILITY REPORT
Decent work and economic SDG 12: Responsible consumption and production Sustainable development is at the core of Encevo Group's vision and mission. growth Expanding our business in renewable and green energy connects businesses, the community and in- dividuals to a more sustainable and circular economy. With knowledge comes power. Our customer programs raise awareness regarding energy use and encourage effective energy SDG 9: Industry innovation and management behaviour. infrastructure The Encevo Group is undergoing a SDG 13: Climate action business and digital transformation. Energy efficiency is a priority today. In Studies show that innovation improves Luxembourg, Encevo subsidiaries provide with informed participation. Our a variety of tools and web-based employment policies are inclusive and services to enable customers to monitor we strive to optimise innovation within and manage their consumption of our teams via diversity and personal natural gas and electricity. Customers accountability. The mytalent platform receive data and analysis of their provides a space where individuals usage and carbon footprint. throughout the organisation can con- nect and build upon each other’s ideas. ABOUT THIS REPORT We encourage and support our staff to bring forward ideas and streamline The first integrated report in 2017, processes to enable pro-activity and focused on the SDGs, and was an im- continuous improvement. portant milestone in our CSR approach. This second integrated report (2018), SDG 11: Sustainable cities and focuses on the re-certification of communities the ESR (Entreprise Socialement With the installation of almost 250 Responsible) label from the INDR Chargy stations in 2018, electric (Institut National du Developpement car owners have access to and can Durable) which shows Encevo Group’s choose the station and charging pack- clear commitment to a sustainable age that best suits their needs. Smart future. meters for residential electricity and gas have positioned Encevo Group to deal effectively and efficiently with increasing and evolving demands and requirements in energy consumption in the Greater Region.
23 Annual Report 2018 Encevo S.A.
SHAREHOLDING
28.00% Luxembourg State
24.92% China Southern Power Grid International*
15.61% City of Luxembourg
14.20% Société Nationale de Crédit et d’Investissement
12.00% Banque et Caisse d’Epargne de l’Etat
4.71% Post Luxembourg**
0.56% Ardian 0.52% AXA Redilion ManagementCo S.C.A. 0.04% ARDIAN Redilion ManagementCo S.C.A.
*China Southern Power Grid International (Luxembourg) Co. Ltd acquired 24.92% of the capital of Encevo S.A. from ARDIAN on 18th October, 2018. ARDIAN AXA Redilion ManagementCo S.C.A. still holds 0,52 % and ARDIAN Redilion ManagementCo S.C.A. 0.04 % of the shares.
**Post Luxembourg acquired ENGIE’s shares on 21st February 2018.
Board of Directors of Encevo S.A.
Marco Hoffmann Chairman Aloyse Kohll Director Li Sun 1*) 1st Vice-Chairman Prof. Dr. Uwe Leprich3) Director Tom Theves 2nd Vice-Chairman Marc Reding Director Changqing Ji 1**) 3rd Vice-Chairman Georges Reuter Director Stefan Grützmacher1***) Director Joachim Scherer Director Frank Reimen Director Dr. Geneviève Schlink Director Paul Konsbrück Director Claude Strasser Director Charles Hutmacher2) Director Daniel Da Cruz Director
1) In the context of the change in the shareholding of Encevo S.A. as of 18th October 2018, Mr Benoît Gaillochet*, AXA Redilion ManagementCo S.C.A. (represented by Mr Michael Reuther)** and Mr Werner Brinker*** resigned from their office as members of the Board of Directors of Encevo S.A. with effect as of the same date.
The Board co-opted Mrs Li Sun*, Mr Changqing Ji** and Mr Stefan Grützmacher*** as new Directors of Encevo S.A. with effect as from 13th November, 2018. The co-optations are expected to be ratified at the annual general meeting of shareholders to be held on 14th May 2019.
2) Mr Charles Hutmacher resigned from his office with effect as of 1st January 2019. 3) Prof. Dr. Uwe Leprich is the permanent representative of the director ‘Administration communale de la Ville de Luxembourg’.
For further details regarding the membership in the Board of Directors of Encevo as of 31st December 2018, please consult the Annual Report of Corporate Governance.
24 CORPORATE SOCIAL RESPONSIBILITY REPORT
OUR CSR CONTEXT AND APPROACH
Encevo Group has committed to the SDG 7: Sustainable and Clean Energy United Nations Sustainable Development Goals that were ratified on September SDG 8: Decent Work and Economic Growth 25th, 2015. The SDGs were categorised into groups, that represent the amount SDG 9: Industry Innovation and Infrastructure of direct activity the organisation can attribute to each. The group has chosen SDG 11: Sustainable Cities and Communities six of the seventeen SDGs which are most relevant to the business and SDG 12: Responsible Consumption and Production staff, and where their concentrated activity can make a very direct difference. SDG 13: Climate Action
VERY DIRECT SDG’S Caring for tomorrow – our inspiration 2018 Progress for innovation
2018 was an interesting mix of volatility The Encevo Group’s vision is to be a and progress. A new government in leader in the renewable energy in the Luxembourg, new shareholders, a Greater Region. business in transition, expansion of Following a European-wide call for sales in the local market and focus on tender for photovoltaic installations, core business expertise all marked this organised in 2018 by the Luxembourg year. Ministry of the Economy, nine solar power projects for a total of 13.9 MWp Acquisitions in 2018, moved Encevo were submitted and all projects were Group further towards being one of awarded a Feed-in Premium. These the largest employers in the Greater projects will help move Luxembourg Region. We embrace our responsibility toward its 2020 sustainable clean to investment in our people and, with energy goal of 11% renewable energy them, to achieve meaningful work and production. Enovos has a longstanding career growth. Facilitating ongoing commitment to develop and provide professional development and training renewable energy and to enable is at the core of our human resources consumers to move towards more approach. efficient energy consumption. The Enovos customer portal provides The group, like many larger organisations, energy saving strategies and advice is also aware of its responsibility to to visitors regarding day-to-day consider social impacts within the consumption behaviour, renovation, supply chain. As such, we are currently and construction projects. It even developing a framework to improve allows customers to calculate their performance in this important area in carbon footprint. upcoming years. Ongoing programs from previous The years include: • Further increasing wind power capacity Encevo Group's in Luxembourg through Soler, a joint venture by Enovos and SEO vision is to be a leader in • Since 2011: At cost renewable electricity supply for retail customers the renewable energy in • Since 2010 the Fondation Enovos under the aegis of Fondation de the Greater Region Luxembourg contributes to the progress of know-how and technologies that make sustainable development possible, but also engages in social projects that benefit the most vulnerable members of Luxembourg's society
25 Annual Report 2018 Encevo S.A.
WIRED FOR THE FUTURE
No one can deny the importance of Designing and implementing the digitalisation or smart technology in enoprimes portal provided a one- today’s energy landscape. In 2018, stop-shop for customers to apply for Creos deployed additional smart and track their enoprimes energy charging stations for electric cars efficiency measure application. It also throughout Luxembourg. This brings provides clear and easy to use support the total to almost 250 stations, with information to contractors and other an ultimate goal to have 800 stations professionals who supply energy available by 2020. These charging renovation and optimisation services stations will be supplied with 100% and often act as an intermediary renewable energy by Enovos. between enoprimes and the final customer. In line with Enovos’ focus on excellent customer communication and product On the grid side, Creos now has ser- access, the ecomobility platform vices that cover the whole value chain. provides information relating to the The company operates 590.3 km of advantages of using eco-friendly cars highvoltage lines, of which 489.9 km and charging station installation. are overhead lines (91.4 underground). The Steag Stromnetz integration is Always vigilant regarding new devel- moving forward well. Steag Stromnetz opments and disruptive technology is a positive addition to the 1,700 km our IT team was relocated to different gas network Creos already manages business units to ensure tech-savvy in that region. The reinforcement of the personnel are working side-by-side prosumer community, consumers with customer-focused front-line staff. producing electricity themselves, Collaborative projects included web- requires an infrastructure capable of portal development, web-enabled monitoring and regulating energy up- tools and systems for the customer, take from these decentralised building a data backbone that allows sources – smart-metering – while main- large amounts of data to be processed taining a reliable supply level for all. effectively and anywhere-anytime access to customer data.
RENEWAL OF ESR LABEL FOR ENCEVO GROUP COMPANIES
In 2015, Enovos International S.A., Enovos Luxembourg S.A., Creos Luxembourg S.A., Leo S.A., Enovos Real Estate Luxembourg S.A., Real Estate Strassen S.A. and Real Estate Enovos Esch S.A. received their first ESR Label. The Label Entreprise Socialement Responsable reviews a company's sustainable development strategy, governance, and the social and environmental impacts of its activities. Due to their responsible behaviour, our group creates value both for shareholders and for society. It supports the 17 United Nations Sustainable Development Goals. With it, the audit, carried out by independent experts, provided a list of recommendations and suggestions for improvement.
26 CORPORATE SOCIAL RESPONSIBILITY REPORT
(1.5% per year). One example is the installation of more efficient LED light- ing systems for industrial customers. Finally, he mentioned Enovos’ recent success in a public tender for photovol- taic power plants.
In order to renew the label, the group evaluated its maturity against 126 Now, three years later, the main entities questions linked to the four pillars of of Encevo Group (Enovos, Encevo (former INDR’s CSR-concept: CSR-Strategy, Enovos International), Creos, Leo) Governance, Social and Environment. have addressed the recommendations The evaluation was verified and and suggestions to successfully renew certified by an INDR-approved expert. their ESR label. The 2018 ESR label The work done since 2013, with the help was officially awarded on November of Encevo, Enovos and Creos experts, 30th, at the Chamber of Commerce. who provided the necessary evidence The main entities of Encevo Group for the verification process, was crucial joined 20 other companies for the 16th for the successful renewal of this label. official award ceremony organised by the National Institute for Sustainable The Encevo Group takes the independent Development and Corporate Social expert’s recommendations and Responsibility (INDR). The renewal of suggestions for improvement very this label is a public acknowledgment seriously and intends to implement of the group’s continued good prac- them with an eye towards the next tices in the field of Corporate Social renewal in 2021. Responsibility.
During the ceremony, Marc Reiffers, member of the Executive Committee, described some of the group’s key sus- tainable initiatives. He highlighted the progressive deployment of 800 charg- ing stations for electric vehicles and the installation of smart meters that improve network efficiency. He also explained how Enovos, through various energy efficiency projects, helps its customers realise energy savings
27 Annual Report 2018 Encevo S.A.
Strategy
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