Integrated Economy and Society: Diversity, Creativity and Technology Proceedings of the MakeLearn and TIIM International Conference 1618 – May 201 8 Naples• Italy

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International School for Social and Business Studies, Maria Curie-Sk odowska University, Poland Kasetsart University, Thailand Pegaso Telematic University, Italy http://makelearn.issbs.si

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MakeLearn & TIIM  MakeLearn & TIIM  eaoOln nvriy Italy, University, Online Pegaso Thailand University, Kasetsart M a r i aC u r i co-organizers ewith - S k ł Slovenia o ISSBS, d the o of w Dean s Natek, k Srečko aUDr. n i v e r s i t conference y successful Naples. ,P a in o all stay l you pleasant a wish a n and and d , TIIM who & everyone MakeLearn thank organise also us We helped Italy. Cultura, Bodo della Carla Dr. l’Economia and per , Associazione University, from Ariel two from our Zwilling welcome Moti to Dr. like speakers: especially  keynote would present We will rate). who acceptance countries paper  (% from papers participants  welcome to proud are We Learning, of exchange the and through discussion also the knowledge encourages scien- ISSBS of The numbers publications. increasing expert rapidly and in com- tific as in well attention as of organisations lot other a and given panies been has management knowledge years, recent In countries the among and between nations. production and of factors the and supporting services, technology goods, and of creativity, flow diversity, as such topics with confer- deals The ence Thailand. University, Maria Kasetsart Italy, and University, Poland, Online University, Pegaso Curie-Skłodowska co-organizers with cooperation MakeLearn in organising  is TIIM (ISSBS) & Studies Business and Social for School International Tech- and TIIM Creativity, & Diversity, nology.’ MakeLearn Society: the and of Economy title ‘Integrated The is conference world.  the knowledge over of all field from the experts in with developments management recent most the your In- share make  and to TIIM to & opportunity contribution excellent MakeLearn an the is to conference you The welcome Conference. to ternational pleasure and honour great a is It Address Welcome  swl struhteAaei nentoa ulse ToKnowPress. Publisher International Academic the through as well as nentoa ora fMngmn,Kolde and Knowledge, Management, of Journal International r yzr ˛ D Ryszard Dr. conference Romania, Timisoara, Politehnica Universitatea Şerban, Viorel-Aurel Dr. co-organiser conference Malta, International, Pegaso of Director Pariota, Elio Dr. conference Italy, University, Online Pegaso Rector, Bianchi, Alessandro Dr. Universitas and University Online Pegaso President, Iervolino, Danilo Dr. Slovenia, Studies, Business and Social for School International Natek, Srečko Dr. TIIM and MakeLearn conferences. previous organized who organizations of representatives The Board Honorary Boards Conference r isa i,LusaaSaeUiest,UA dio ocneec chair conference to advisor USA, University, State Louisiana Lin, Binshan Dr. Slovenia, Studies, Business and Social for School International Dermol, Valerij co-chair Dr. conference Thailand, University, Kasetsart Phusavat, Kongkiti Dr. Poland, University, Curie-Skłodowska Maria Sitko-Lutek, Agnieszka Dr. Italy, Learning, Lifelong of Centre Euro-Mediterranean Melillo, Luigia Dr. Slovenia, Studies, Business and Social for School International Širca, Trunk Nada Dr. Board Conference Business and Social for School International and University EMUNI Lesjak, Dušan Dr. co-organiser local Slovenia, University, EMUNI El-Zoheiry, Hamid A. Dr. co-organiser conference Italy, Moro, Aldo Bari of  University MakeLearn Uricchio, of Antonio co-organiser Dr. local Slovenia, Chapter, Slovenia IIBA Štempihar, Aleš MakeLearn of co-organiser Thailand, University, Kasetsart Rassameethes, Bordin Dr. co-organiser Morocco, Ifrane, in University Akhawayn Al Moustaghfir, Karim Dr. co-organiser local Croatia, Zadar,  of TIIM University of Marušić, co-organiser Leonardo local Dr. Finland, Oulu, of Univesity Kess, Pekka Dr. oognsro aeer IM TIIM & MakeLearn of co-organiser  TIIM & MakeLearn of  TIIM & MakeLearn of co-organiser  TIIM & MakeLearn of co-organiser conference Italy, Mercatorum, conferences &TIIM MakeLearn of organiser and chair general dio opormechair programme to advisor co-chair conference co-chair conference chair conference  MakeLearn of co-organizer local Slovenia, Studies,  MakeLearn of  TIIM & MakeLearn of  and , , TIIM of organiser –;  and  MakeLearn of  MakeLearn of  TIIM & MakeLearn of co-organiser and  TIIM –, MakeLearn of bci ai ui-koosaUiest,Pln,co-organiser Poland, University, Curie-Skłodowska Maria ebicki,  Conference Boards Conference Boards r oazMcaosi aswSho fEoois Poland Economics, of School Warsaw Taiwan Michałowski, Technology, Tomasz and Dr. Science of University Lunghwa Lin, Taiwan Ru-Jen University, Dr. Hsing Chung National Lee, (Jiun-Shen) Tzong-Ru Dr. USA University, Morris Robert Kohun, Frederick Poland Dr. Economics, of School Warsaw Śliwiński, Zurich, Adam Sciences Dr. Applied of University HWZ Meier, Kingdom Claude United Dr. London, University Brunel Lu, J. Kevin Dr. r aołwM˛ M Radosław Sciences, Dr. Applied of University Munich Isenmann, Ralf Dr. Hungary School, Business Budapest Horvath, Zsuzsana Dr. Croatia Split, of University Kosovo Goić, Peje, Srećko in Dr. Zeka’ ‘Haxhi of University Shala, Sabiha Dr. Poland University, Curie-Skłodowska Maria Banas, Jaroslaw Austria Dr. Innsbruck, Center Management MCI Bauer, Florian Dr. Turkey University, Technical Yıldız Bal, Yasemin FYROM Dr. University, European East South Andreevska, Elena Dr. Slovenia Ljubljana, of University Aristovnik, Aleksander PolandDr. Economics, of University Katowice Dyduch, Wojciech Dr. Romania Timisoara, Politehnica University Draghici, Anca Dr. USA University, Towson Debicki, Bart Dr. Poland University, Warsaw Chmielarz, Witold Poland Dr. Economics, of School Warsaw Karmańska, Italy Anna Moro, Dr. Aldo Bari of University Sebastio, Spain Augusto Alicante, Dr. de Universidad Espinosa, Juana de Susana Dr. Poland University, Szczecin Porada-Rochon, Malgorzata Dr. Romania Timisoara, Politehnica University Draghici, George Dr. Thailand University, Kasetsart Anussornnitisarn, Pornthep Dr. Poland University, Curie-Skłodowska Maria Rakowska, Anna Dr. Italy University, Online Pegaso Cossu, Francesco Dr. Italy University, Online Pegaso Corleto, Michele Dr. Italy University, Online Pegaso Laurini, Giancarlo Italy Dr. University, Online Pegaso Ragione, La Colomba Dr. Italy University, Online Pegaso Tufano, Antonio Dr. Italy University, Online Pegaso Iovino, Renato Dr. Italy University, Online Pegaso Formica, Costantino Dr. Italy University, Online Pegaso Martiniello, Lucia Dr. Italy University, Online Pegaso Paparella, Nicola Italy Dr. University Online Pegaso Giandomenico, Di Giovanni Dr. Italy University, Online Pegaso Fimmanò, Francesco Dr. Italy University, Online Pegaso Paolone, Giuseppe Dr. Poland, University, Curie-Skłodowska Maria Pastuszak, Zbigniew Dr. Board Programme  rgam chair programme ck ai ui-koosaUiest,Poland University, Curie-Skłodowska Maria acik, g uprigteflwo od,srie,adfcoso rdcinbtenand between nations. production and of countries factors the and among services, technol- goods, and of creativity, diversity, flow as the such supporting topics ogy into oriented opportuni- is publishing focus variety year’s a This offers ties. and events) social busi- and and sessions academia (formal between nesses knowledge of en- exchange also the it and continents, discussion all courages from practitioners and including academics By young education. and and experiences technology, economics, management, of developments fields recent the most in of sharing encourages conference TIIM & MakeLearn Aims Conference Italy University, Online Pegaso Andria, Mara Manager Communication and Marketing Italy University, Online Pegaso Mayen, Sanchez Paola Lorena Italy University, Online Pegaso Schettino, Gerardo Italy University, Online Pegaso Giugliano, Milena Italy University, Online Pegaso Durante, Federica Italy University, Online Pegaso Tabouras, Maria Italy University, Online Pegaso Canzano, Ludovica Italy University, Online Slovenia Pegaso Studies, Civitillo, Business Daniela and Social for Slovenia School Studies, International Business Trunk, and Aleš Social for School International Skrbinjek, Vesna Dr. head Slovenia, team Studies, organising Business of and Social for School International Smrkolj, Marko Team Organizing Moldova Moldova, of Studies Economic of Academy Crudu, Rodica Dr. Bahrain Bahrain, of University Buheji, Israel Mohamed Business, Dr. & Law of College Zwilling, Moti Austria Dr. Innsbruck, Center Management MCI Zeitel-Bank, Natascha Dr. Poland Technology, China of PR University Kong, Opole Hong University, Wielki, Polytechnic Janusz Dr. Kong Hong The Law, Y. M. Kris Dr. Kazakhstan University, Nazarbayev Türkyilmaz, Ali Dr. Poland University, Warsaw Szumski, Oskar Dr. Thailand University, Kasetsart Sooksmarn, Suparerk Poland Dr. Economics, of University Katowice Moldova Szoltysek, Moldova, Jacek of Dr. Studies Economic of Academy Sirbu, Olesea Dr. Thailand University, Kasetsart Sachakamol, Punnamee Lithuania Dr. Technology, of University Kaunas Remeikiene, Rita Dr. Poland University, Curie-Skłodowska Maria Wiechetek, Łukasz Dr. Hungary Pannonia, of University Polák-Weldon, Réka Dr. Poland University, Warsaw Parys, Tomasz Dr. Thailand University, Kasetsart Numprasertchai, Haruthai Dr.  Conference Aims • Conference Boards Conference Programme ensa, a  May  Wednesday, reception welcome and addresses Welcome 18.15–20.00 sessions Naples Concurrent of center historical the to tour 16.45–18.00 city Walking 15.30–17.30 sessions Concurrent 15.30–16.45 Break Coffee 15.00–15.30 sessions Naples Concurrent of center historical the to tour 13.45–15.00 city Walking 13.00–15.00 sessions Concurrent 12.30–13.45 Registration 12.00–20.00 ensa, a  May  Wednesday, Programme Conference  04–13 oe ra ihteoca ht session photo official the with break Coffee 10.45–11.30 discussion: and speeches Keynote 09.30–10.45 invitation) (by guests and panelists for  Dinner May  Thursday, agreements bilateral international 20.00– of Signatures 19.30–20.00 90–93 ofrneopening: Conference 09.00–09.30 Registration 08.30–12.00 e ’cnmadlaClua Italy Cultura, della l’Economia Associazione per Bodo, Carla Dr. Perspective,’ Social Posi- and New Financial A tive Policies: Welfare and Health and Economics Israel ‘Cultural University, Ariel Zwilling, Moti Concern Dr. Hazards,’ Privacy Organizational on Technology and Cyber of Impact The Safe? We ‘Are r ugaMllo uoMdtraenCnr fLifelong of Centre Euro-Mediterranean Melillo, Luigia Dr. Business and Social for School International Širca, Trunk Nada Dr. tips: Organizing ˛ D Ryszard Dr. Business and Social for School International Dermol, Valerij Dr. Thailand Universiy, Kasetsart Rassameethes, Bordin Italy Dr. Campania, Regione – Assessor Lepore, Amedeo Italy Dr. Naples, of Mayor Magistris, de Luigi Dr. Italy University, Online Pegaso Bianchi, Alessandro Dr. Italy University, Online Pegaso Iervolino, Danilo Dr. erig Italy Learning, Slovenia Studies, Slovenia Studies, ouetlCmlxo at ai aNova la Maria Santa of Complex Monumental • nvriàTlmtc eao–Sd Principale Sede – Pegaso Telematica Università • •S a n t aC h i a r aM o n a s t e r y bci ai ui-koosaUiest,Poland University, Curie-Skłodowska Maria ebicki, — sempo p. on map (see  – ) ™ rdy My,.–. , May  Friday, Programme Post-Conference Tower Pegaso to visit optional Naples, in afternoon  Networking May  Saturday, 14.00– presentations opportunities project & Research 13.15–14.00 Forum Research-Education-Business 12.30–13.15 forum Research-Education-Business to Introduction Journals International of editors with meetings 12.00–12.30 break, Coffee 11.30–12.00 international other of presentations – opportunities Publishing journals indexed 11.00–11.30 WoS and Scopus of editors with panel Editors’ 10.00–11.00 sessions Concurrent journals 08.30–10.00 of Exhibition 08.00–13.00 rdy My May  Friday, Restaurant) Teresa (Zi event social a with Dinner 20.00–22.30 sessions Concurrent 17.30–18.45 sessions Concurrent 16.15–17.30 break Coffee Naples) of 15.45–16.15 sessions (Municipality Concurrent Nova la Maria Santa Chiostro – 14.30–15.45 lunch Standing Portorož, 2019, 13.00–14.30 May (15–17 2019 TIIM & MakeLearn to Invitation 12.45–13.00 Forum Leadership Academic 11.30–12.45 .51.0Otoa xuso oPme,Rvlo n Amalfi and Ravello, Pompei, to excursion Optional 8.45–18.30 • • okhpo ulsigfrYugResearchers Young for Publishing on Workshop Journal Scientific International an Starting/Developing/Managing on Seminar frpergsee xuso participants) excursion pre-registered (for Poland UMCS, Pastuszak, and Zbigniew Italy, Dr. University, Online Pegaso Corleto, Michele Dr. Moderators: Slovenia Studies, Social Business for and School International Širca, Trunk Nada Dr. Moderator: ex-United and USA Bank Representative, World Nations/FAO the Retiree, Adhikarya, Ronny Dr. by given journals Thailand University, Kasetsart Phusavat, Kongkiti Dr. Moderator: Slovenia) Slovenia Studies, Social Business for and School International Lesjak, Dušan Dr. and Italy, Mercatorum, Universitas Rector, Cannata, Giovanni Dr. Moderators: ouetlCmlxo at ai aNova la Maria Santa of Complex Monumental • ouetlCmlxo at ai aNova la Maria Santa of Complex Monumental • š – –  Conference Programme Conference Programme Sessions change. to on-site. subject available is be and will nature information informative final of The is session by papers of distribution The Timetable Sessions  aeTm 1# 3# #5 #4 #3 #2 #1 Time 2018 May 18 Friday, 2018 May 17 Thursday, 2018 May 16 Wednesday, Date • • • • • • • • oilIcuin(  H) H, (H, Inclusion Social (G) Economy Inspiration F) (F, Studies European & Law E) E, E, (E, Innovation & D) Technology D, D, D, D, (D, Training & Education C) C, C, (C, Economics B) B, B, B, B, A) (B, A, Business A, A, A, A, A, (A, Management – – — 23–34 1B 1G1 D1 B1 A1 12.30–13.45 43–54 5B 3D E2 D4 C3 B3 A5 14.30–15.45 83–00 8B H3 B6 A8 08.30–10.00 64–80 4C 1H2 F1 H1 C2 D3 E1 A4 C1 D2 A3 B2 16.45–18.00 A2 15.30–16.45 13.45–15.00 73–84 7B 6E F2 E4 E3 D6 D5 B5 C4 A7 B4 A6 17.30–18.45 16.15–17.30 š – Map Venue — ˜ ™ itrneZ Teresa, Zi Ristorante ouetlCmlxo at ai aNova, la Maria Santa of Complex Monumental at haaMonastery, Chiara Santa nvriàTlmtc eao–Sd i Medina, Via Sede – Pegaso Telematica Università nvriàTlmtc eao–Sd Principale, Sede – Pegaso Telematica Università   © og aiao  Marinaro, Borgo i at haa /c Chiara, Santa Via izaSnaMral oa  Nova, la Maria Santa Piazza izaTiseeTet, Trento, e Trieste Piazza i eia  Medina, Via  Venue Map Keynote Speaker peri aktn n optrSineTpJunl,Cneec proceedings, Conference patents. 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 Srečko, Natek, Daniel, Nagel, éeh Krisztina, Németh, Sajid, Mian Nazir, Noraphat, Natesawang, oa rn,Anica, Trunk, Novak Akkapong, Nimitkarndee, Domagoj, Nikolić, Szilárd, Németh, Norina, Németh, upaethi Haruthai, Numprasertchai, Robert, Nowacki, Andrej, Novak, ervn Adrian, Petrovan, Eakpon, Petchsrichoung, Anita, Pelle, Ulrich, Pekruhl, Peter, Pawlowsky, brae,Nora, Obermayer, ace,Daniel, Paschek, Tomasz, Parys, Parviz, Partow-Navid, Elio, Pariota, Alina, Gabriela Paraschiva, Anita, Papić, Nicola, Paparella, Giuseppe, Paolone, Supat, Panjurm, Stefano, Palermo, Nirawan, Paiboon, Gilles, Pache, Chinnarong, Ooragool, Thipparat, Onpaen, Natalia, Ołówko,           , ,              ,         ,  ,    ,   ,  ,     ,  , ,        , ,    ,     , ,   ,  , ,   ,  ahkml Punnamee, Sachakamol, Giuseppe, Saccone, ahe,Hitesh, Sachdev, Martti, Saarela, Magdalena, Rzemieniak, Nutthapong, Ruenpol, Noppasorn, Rueangchai, Rattachai, Ruangpadoong, Ana, Rosser-Limiñana, Eldad, Rom, Edison, Rolle, Wathu, Rojanavongse, Christian, Ricky, Rita, Remeikiene, Mixhait, Reçi, Kushtrim, Reçi, Sriarun, Rattanasuwanwut, Jirod, Rattanasemanon, azwk,Maciej, Raszewski, hsvt Kongkiti, Phusavat, Chairath, Phatthrawet, Thanyawan, Phakawan, aosa Anna, Rakowska, Teppo, Räisänen, Krzysztof, Raganowicz, Sima, Radmanesh, Maria, Rabl, Andrea, Quintiliani, Tina, Quechon, Nuttapon, Punpugdee, Carmela, Pugliese, Karol, Przydatek, Stanisław, Prus, Loreen, Powell, Malgorzata, Porada-Rochon, Malgorzata, Rochoń, Porada Anna, Popik, Napassawan, Pongchomporn, Andrea, Pomella, Réka, Polák-Weldon, Zenon, Pokojski, Alexandru, Pirjan, asmehs Bordin, Rassameethes,               ,     ,   ,         ,  , ,        ,       , ,  ,      , , ,      ,  ,   ,    , ,   ăăiă Matei, Tămăşilă, Maria, Tabouras, Oskar, Szumski, Jacek, Szoltysek, Jolanta, Szolno-Koguc, aua Jirapan, Sakuna, eato Augusto, Sebastio, Primo, Giacomo Sciortino, Marco, Schwarzenbach, Bettina, Schneider, Rita, Simone Schmid, Stephan, Schloegl, Gerardo, Schettino, Hannu, Savela, Kanchana, Sangkassanee, Paola, Lorena Mayen, Sanchez Wimolmas, Sakuntanakthiti, aaart Manassara, Tanasamrit, ik-ue,Agnieszka, Sitko-Lutek, Stéphane, Sirjean, Raksiri, Siriworawat, Prathana, Sirisa, Olesea, Sirbu, Zeeshan, Muhammad Shaukat, Sabiha, Shala, Kurniadi, Setiono, Viorel-Aurel, Şerban, kvr,Robert, Skovira, kbne,Vesna, Skrbinjek, lwńk,Adam, Śliwiński, okmr,Suparerk, Sooksmarn, Sarolta, Somosi, Dugagjin, Sokoli, Marko, Smrkolj, Olga, Smalej, vtlkh Thamrongsak, Svetalekth, Kanokwan, Suyarach, Thongchai, Suwonsichon, Pram, Suryanadi, Sorin, Suciu, Aleš, Štempihar, Phanthipa, Srinammuang, Celestino, Spada,      ,                 , , ,  , ,           ,  ,   , , ,         ,   ,   ,  ,        ,    ,   uaoi,Tina, Vukasović, icee,Łukasz, Wiechetek, Atisanat, Watanaudomkiat, rn ic,Nada, Širca, Trunk Nikoletta, Tóth-Kaszás, Monika, Tomczyk, Arto, Tolonen, Thasaneeya, Thamsrangkoor, Yodmanee, Tepanon, Vasilios, Tavlaridis, Mihai, Ilie Taucean, wlig Moti, Zwilling, Bartłomiej, Zinczuk, Lihua, Zhou, Natascha, Zeitel-Bank, Zeming, Yuan, Uladzislau, Yanch, Elzbieta, Wrońska-Bukalska, Bartłomiej, Wójcik, Hayden, Wimmer, Uta, Wilkens, Janusz, Wielki, rn,Aleš, Trunk, uao Antonio, Tufano, Caius, Tudor, Adelin, Truşculescu, ükimz Ali, Türkyilmaz, Natália, Turčeková, imr Urška, Vidmar, Roberto, Valente, Riccardo, Vaccargiu, Ozgur, Uysal, Antonio, Uricchio, Inam, Haq, Ul Małgorzata, Twarowska, ooie,Matija, Vodopivec, Silvia, Vigato,  ,  ,    ,       ,        , ,  , ,  ,      ,    ,    ,        ,   , , ,    ,       , ,     , , , ,      ,     ,  ,  ,  Index Notes   Organizers and Sponsors Summer School n Entrepreneurship and Innovations Policies, Research EU: Competitive A  May http://learn-eu.net – • Slovenia Portorož,  School Summer  uoenHge dcto n rdae’Employability Graduates’ and Education Higher European • • • • • • • • • • • • o ihs+%dson nrgsrto e o Lconference ML participants: for of fee Number registration on discount % + nights  for organiser: by Paid participants: for Costs Academic publishing skills, writing Academic management, Project policies, cases); Employment (discussion, policies assurance Quality policies; regional and HE cooperation; and mobility through Europeanisation Globalisation, Internationalisation, HE; Financing HE; in Management cases); (discussion, topics: Main Duration: Grop: Target conference ML participants: for of fee Number registration on discount % + nights,  for organiser: by Paid participants: for Costs publishing Academic Project skills, world; writing competitive Academic increasing management; an in map the on cases); Europe (discussion, Keeping jobs and growth for Innovation thinking; entrepreneurial topics: Main Duration: Grop: Target cnathus ECTS  hours, contact  ECTS  hours, contact  Ufcsadfiue n uoenitgain dcto nteEU the in Education integration; European and figures and facts EU and competitiveness Knowledge-driven integration; European sitns ecesadamnsrtv tffa HEI at staff administrative and teachers assistants, Researchers Young and students PhD uto e,lnhs cooaini otlo appartment or hostel a in accomodation lunches,  fee, tuition appartment or hostel a in accomodation lunches,  fee, tuition eitainfe–er,tae ot oPortorož to costs travel euro,  – fee registration Portorož to costs travel euro,  – fee registration   Thriving on Future Education, Industry, Business and Society MakeLearn and TIIM International Conference Seminar on Starting/Developing an International Journal Workshop on Publishing for Young Researchers

1517 – May 201 9 Portorož • Slovenia

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International School for Social and Business Studies, Slovenia Maria Curie-Sk odowska University, Poland Kasetsart University, Thailand EMUNI University, Slovenia http://makelearn.issbs.si

Management, Knowledge and Learning International Conference 2019 Technology, Innovation and Industrial Management MakeLearn and TIIM International Scientific Conference is organised by the International School for Social and Business Studies, Slovenia, Slovenia, Maria Curie-Sklodowska University, Poland, and Kasetsart University in cooperation with other international partners. The conference takes place in May, each year in a different European country. MakeLearn, Conference on Management of Knowledge and Learning encourages sharing of most recent developments in the fields of management and management of knowledge. By including individuals from major regional businesses it also encourages discussion and the exchange of knowledge between academia and economy. Although the general themes of the conference remain the same, each year the focus of the conference is adapted to regional and global findings, occurrences and needs of the time. TIIM Technology, Innovation and Industrial Management International conference promotes the exchanges, discussion, and dialogues on how to manage industrial operations and organisations in more innovative, efficient, and productive manners. The sustainable development and the continuous improvement as a result of technological applications and organisational innovation are the focal points of the conference.

MakeLearn and TIIM International Conference 16–18 May 2018 Naples • Italy

International School for Social and Business Studies Mariborska cesta 7, 3000 Celje, Slovenia Tel: +386 3 425 82 40 • Fax: +386 3 425 82 22 E-mail: [email protected] • http://www.mfdps.si/en/