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FY2013-14 Public Transit-Human Services Coordinated Plan Update

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FY2013-14 Public Transit-Human Services Coordinated Plan Update Michiana Area Council of Governments Public Transit – Human Services Coordinated Transportation Plan 2013-14 Updates and Revisions December 2012 Michiana Area Council of Governments 227 W. Jefferson Blvd, Room 1120 South Bend, IN 46601 P: 574-287-1829 F: 574-287-1840 www.macog.com - [email protected] This page intentionally left blank TABLE OF CONTENTS GLOSSARY OF TERMS ................................................................................................. 9 INTRODUCTION ........................................................................................................... 11 ABOUT THE REGION .................................................................................................. 13 Section 1: Public Transit Services in the MACOG Region ..................................... 21 Elkhart County Public Transit Service Providers ..................................................................................... 21 St. Joseph County Public Transit Service Providers ............................................................................... 23 Kosciusko County Public Transit Service Providers ............................................................................... 25 Marshall County Public Transit Service Providers .................................................................................. 26 Rail Service in the MACOG Region ........................................................................................................ 27 Section 2: Private Transit Services in the MACOG Region ................................ 28 Private and Non-Profit Vehicle Fleets in the MACOG Region ................................................................ 29 Section 3: Service Changes Implemented: 2008-2012 ............................................ 34 Section 4: Stakeholder Meetings ............................................................................... 37 Demographics and Trip Purposes: Client Survey ................................................................................... 38 Section 5: Planned Transit Improvements ................................................................ 40 Section 6: Needs, Gaps and Duplication ................................................................... 41 Elkhart County: ........................................................................................................................................ 41 St. Joseph County: .................................................................................................................................. 41 Marshall County: ...................................................................................................................................... 42 Kosciusko County: ................................................................................................................................... 42 Section 7: Strategies, Priorities & Project Lists ...................................................... 43 APPENDIX 1--LISTING OF PARTICPATING STAKEHOLDERS ........................................................... 49 APPENDIX 2--2012 FLEET INVENTORY ............................................................................................... 53 APPENDIX 3--MEANS OF TRANSPORTATION .................................................................................... 61 APPENDIX 4--CLIENT & SERVICE PROVIDER SURVEYS .................................................................. 67 This page intentionally left blank EXECUTIVE SUMMARY The Safe, Accountable, Flexible, Efficient, Transportation Equity Act: A Legacy for Users (SAFETEA-LU) was enacted on August 10, 2005. This federal law requires that transit projects funded under particular Federal Transit Administration (FTA) programs be derived from a locally developed, coordinated public transit-human services transportation plan and be developed through a process that includes representatives of public, private, and non-profit transportation and human services providers and participation by members of the public. MAP-21, “Moving Ahead for Progress in the 21st Century,” is the new funding source for transit programs, effective October, 2012. Funding for transit projects for Enhanced Mobility of Seniors and Individuals with Disabilities, Job Access and Reverse Commute, and New Freedom are included in MAP-21, which is a two-year federal funding source for FY2013 and FY 2014. The Michiana Area Council of Governments (MACOG), a four-county regional planning organization, undertook this planning effort in 2007 for its region, which includes Elkhart, St. Joseph, Marshall, and Kosciusko counties. The 2007 Public Transit – Human Services Coordinated Transportation Plan (“The Coordinated Plan”) illustrated the initial gaps, needs strategies and activities to meet the transit planning process identified in SAFETEA-LU and MAP-21. Annual updates have occurred making minor revisions to the original Coordinated Plan, based on information obtained from the service providers in the region, along with staff knowledge. Specifically, the Coordinated Plan is required to include the following: 1. An assessment of current transit providers in the four-county area, including public, private, and non-profit providers. 2. An assessment of transit needs for older adults, individuals with disabilities, and persons with low income. 3. Strategies, projects and/or activities to address identified gaps between current services and opportunities to improve service efficiency. 4. A prioritization process for selection of projects to implement specific strategies or activities for potential funding. MACOG staff held a round of Stakeholder meetings in the MACOG Region (one in each county) to develop a new Coordinated Plan with a scope for the next two years--2013- 2014--based on MAP-21 funding. Several planning components were developed during this process for the following needs: • Documentation of regional transit statistical data Page 5 • Identification of transit service providers: human services agencies, public transit, and private transit providers • Identification of stakeholders in each county to participate in stakeholder meetings • Administer and document an agency survey and a client survey • Update of the regional fleet inventory Public Transit – Human Services Coordinated Transportation Plan, 2013-14 Update and Revisions (“The Coordinated Plan”) represents documentation of completed or ongoing strategies and activities since the original Coordinated Plan, along with new gaps and opportunities to meet current and future regional transit needs. The transit needs of three specific population segments are to be assessed in development of the Coordinated Plan as spelled out in the regulations: elderly persons, persons with disabilities, and low-income individuals. Particular attention was paid to job access, existing transit service to medical sites, schools, public agencies, along with other related travel needs for these individuals. A client survey and a transit provider survey were administered to the Stakeholder groups. This was a new activity and resulted in over 200 surveys returned. One highlight was the fact that 64% of clients knew that public transit was available in their community, and 27% stated they have used these services. The survey results are included in Section 4 of this document. Strategies and Priorities are found in Section 7. Several of the strategies include the review of the fleet inventory by the Stakeholders. This will acquaint these agency personnel with the current transit providers in the four-county MACOG Region. Summarized data of the fleet inventory is included in Section 2. The complete fleet inventory is included in the Appendix to the Plan. A repeated concern expressed by Stakeholders at each input meeting was the overwhelming need for public transportation at an affordable price. Stakeholders expressed the concern that available transportation, aside from personal vehicles, is critical and has an economic impact on communities. Stakeholder participants relayed stories of clients that were not able to make job interviews, job training, or work evening or night shifts which often come with a higher wage, because they had no way of getting there. Stakeholders also expressed concern that clients were not able to make medical appointments or had to reschedule appointments because medical transport options were not available at the needed time. With the decline in the number of private transit providers that accept Medicaid, it has become even harder for low income clients to find transportation to medical services. Page 6 Stakeholders concurred that regional transit gaps include the lack of transit services on Sundays, holidays, and late night or between towns and cities in some counties. The Stakeholders also indentified that there are limited transit services that accept Medicaid, since no local taxi service will accept this type of reimbursement. The lack of a Greyhound bus stop in Elkhart was also listed as a service gap. While some Stakeholders representing social service agencies indicated that they provide tokens, bus passes and may provide some funding for taxi services for their clients, the need is greater than their budgets can handle. Developed as a result of an identified transit gap in the original Coordinated Plan, the transit route that interconnects public bus travel between Goshen/Elkhart and South Bend/Mishawaka has been developed since the last planning process and is successful. The route represents a
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