Thinking Ahead: Independent and Supported Housing Models for an Ageing Population

Case Studies of Independent and Supported Living in Ireland Acknowledgements

Thank you to...

Ciáran Ferrie Maurice O’Connell, Celine Reilly Barry Lynch, Catherine McGuigan Abhaile Project Dublin City Age Friendly Proudstown Road, Meath Housing with Support Tom McNamara, Mary Ita Griffin Pascal O’Leary, Pat Horgan An Cluinin, Killmaley Micéal Mc Govern Ringmahon Court Fr. Scully House Martina Conroy Hugh O’ Reilly Anam Cara Mairead M. Byrne St. Benedict’s Housing for Gowran Abbey the Elderly Susan Taylor, Tina Donaghy Ballygall Road Rodd Bond, Mary Deery Caoimhe McMullan, Gavin Reid Great Northern Haven Sue Ryder, Dalkey Eibhlin O’Connor, Elsie Campion, Bronagh Loughran David Phelan, Philip O’Reilly Tim McSwiney Broome Lodge John’s College Tobair Naofa, Tralee Paul White, Gerard O’Donoghue Margharita Solon, Brian Rowntree, Tom Grey Bulfin Court Mark Hazzard Urban Age: Housing/Urbanism McAuley Place Synergies for Smart Aging Colette Ryan, Sinead Hourigan, Mike O’Kelly Paul White, Gerard O’Donoghue Jo Kelleher Carebright Community Memorial Court Westgate Foundation Anne Rizzo, Sarah Newell, Paul Hogan, Pat Henderson Gerard Deegan, Mike Sexton Multi-generational adaptable Colivet Court homes

Authors: Roslyn Molloy, Isoilde Dillon Date: November 2018

For more information and publications see: www.housingagency.ie ISBN: 978-1-903848-54-8

Housing Agency, Research, 53 Mount Street Upper, Dublin 2, DO2 KT73, Ireland Thinking Ahead: Independent and Supported Housing Models CONTENTS /1

Contents

Introduction /3

Age – the Facts /5

Case Studies and Models of Care /6

Lessons Learnt from the Case Studies /10

Cluster 1 /17 Case Study 1: Ballygall Road East 18 Glasnevin, Dublin 11 / FOLD Ireland Case Study 2: Broome Lodge 22 Cabra West, Dublin / Clúid Housing Case Study 3: Memorial Court 28 Islandbridge, Dublin 8 / Dublin City Council Case Study 4: St. Benedict’s Housing for the Elderly 32 Malahide, Co. Dublin / St. Vincent de Paul Case Study 5: Fr. Scully House 36 Gardiner Street, Dublin / CHAS Housing Association Case Study 6: Ringmahon Court 40 Blackrock, Cork City / Cork City Council Case Study 7: Colivet Court 44 Carew Park, Southill, Limerick / Clúid Housing

Cluster 2 /51 Case Study 8: McAuley Place 52 Naas, Co. Kildare / Nás Na Ríogh AHB Case Study 9: John’s College 56 The Folly, Waterford / Respond Housing Association Case Study 10: Sue Ryder House 62 Dalkey, Co. Dublin / Sue Ryder Foundation Case Study 11: Gowran Abbey 65 Gowran, Co. Kilkenny / Private

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 2/ CONTENTS

Cluster 3 /71 Case Study 12: Great Northern Haven 72 Dundalk, Co. Louth / Clúid Case Study 13: Tobar Naofa 76 Dean’s Lane, Tralee, Co. Kerry / Tralee Town Council/Kerry County Council Case Study 14: An Cluinin 82 Kilmaley, Co. Clare / Kilmaley Voluntary Housing Association Case Study 15: Bulfin Court 88 Bulfin Road, Inchicore, Dublin 8 / Dublin City Council Case Study 16: Westgate Foundation 92 West Village, Ballincollig, Co. Cork / Westgate Foundation

Cluster 4 /97 Case Study 17: Anam Cara 98 St. Canices Rd., Ballygall, Dublin / FOLD Ireland Case Study 18: Carebright Community 102 Bruff, Co. Limerick / Carebright Case Study 19: Dublin City Age Friendly Housing with Support 106 Inchicore, Dublin / Circle VHA and Alone

Appendix I: List of Abbreviations /112

Appendix II: Funding Models for AHBs /113

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models INTRODUCTION /3

Introduction

The Housing Agency’s vision is to enable everyone to live in good quality, affordable homes in sustainable communities.

This report follows on from the for the person themselves and ‘Housing for Older People – Thinking research carried out for the Housing good for society as a whole. Ahead’ identified a gap in the Agency and ISAX in 2016: ‘Housing • Providing older people with the provision of housing for older people for Older People – Thinking Ahead’ opportunity to live in (right size) that allows older people to live and supports the Department housing, appropriate to their independently, but possibly with of Housing, Planning and Local needs, facilitates good use of some level of additional support.1 Government in their work to ensure the existing housing stock. The research highlighted that that older people have housing • Enabling people to maintain their there was an insufficient choice of suited to their needs. independence reduces the demand different housing options for older for more costly forms of care. people to suit them as they age, and The Housing Agency is interested in that, in particular, “new homes with the future provision of housing for Why this research? a sliding scale of attendant services older people for the following reasons: Most of us, as we age, want (Independent Living with Care) are • The number of people over the age to stay in our own homes and less well catered for.” of 80 is set to increase significantly neighbourhoods and to have in the coming years. If we do not independence, choice and the ability Maria Bailey, TD, noted the following ensure that we have an adequate to maintain friendships and family in her preface to the Oireachtas provision of age friendly homes, contacts. But, for some, our general Report, Housing Options for Older many of these people will find housing stock is not suitable, due to People in 20182: Current alternative themselves living in unsuitable its layout, size, location or physical options are limited, and this lack of homes. Providing older people condition. Although our own home choice can result in unnecessary with suitable housing options, that may no longer be suitable, many admissions to long-term care settings facilitate independence and choice of us will not want, or require, the (nursing home), with its associated and the opportunity to maintain model of long-term care provided in costs. Developing options for older social contacts, is therefore good traditional nursing homes. peoples’ supported housing can provide a viable alternative in many cases.

/ Most of us, as we age, want to stay in our However, there are many good examples around the country of own homes and neighbourhoods and to have housing for older people and we independence, choice and the ability to maintain wanted to capture these, showcasing some of the innovative housing friendships and family contacts / projects developed, or being

1 Housing Agency/ISAX Housing for Older People – Thinking Ahead; October 2016 www.housingagency.ie 2 Houses of the Oireachtas, Joint Committee on Housing, Planning, & Local Government; Housing Options for Older People (June 2018)

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 4/ INTRODUCTION

/ In most of the schemes, we spoke to residents How was the information collected? and many generously opened their homes to us. Each housing scheme profiled in Throughout the case studies you can read about this report was visited by the Housing Agency. During these what residents thought about where they live / visits we met with staff; including caretakers, managers and local developed, and helping to spread asked them to identify good examples authority staff. We were shown the learning. of housing schemes in their region. around the schemes and gathered We said that we were interested in all information on how they were In this report, we have set out to sectors of the housing market including; developed and run, lessons that showcase some of the best practice private, social, approved housing have been learnt and staff views on examples of housing for older associations, voluntary organisations what is good about the individual people with varying scales of and mixed tenure. We asked them to schemes, or what could be improved. support services – ranging from identify innovative housing models In most cases, we spoke to residents homes that have been designed or for older people which fulfil some, or and many generously opened their modified to enable people to live all, of the following criteria: homes to us. Throughout the case fully independent lives, to various • Happy sustainable community studies you can read about what forms of sheltered housing with • Developed in consultation with residents thought about where varying scales of support. older people and the wider they live.3 community The 19 case studies included in this • Housing is well located and We would like to thank… report are from across the country, integrated into the wider All the residents and staff who and vary in size, and in the range community met and spoke to us and shared of supports provided. The report • Attractive place to live their experience and ideas about includes descriptions and lessons • Innovative funding model the housing schemes they live learnt from schemes developed • Innovative use of technology and work in. We would also like to and managed by local authorities, • Incorporates Age Friendly Design acknowledge the Abhaile Project, housing associations and by the Guidelines and Universal Design the Multi-Generational Homes team, private sector. Principles Meath local authority and Urban • Collaborative approach between Synergy/Trinity Haus who we met as Who is this research for? different groups in the public, part of this project, and Age Friendly We think it will be of interest to policy private and voluntary sectors. Ireland for their support in helping makers, local authorities, housing identify the case studies. Thanks also associations, private developers, From the housing schemes identified, to Karen Murphy in ICSH for reading planners, architects, older people and also our own knowledge, we the first draft of this report. themselves and others involved narrowed down the schemes to in the design and procurement of visit, selecting housing schemes housing for older people. that showcase a good mixture of Roslyn Molloy housing types and funding models Researcher How were the case and that are spread around the studies selected? country. Most of the schemes visited Isoilde Dillon With the help of Age Friendly Ireland, are in the social sector. We are aware Architect we wrote to each local Age Friendly that there are many more excellent Programme Manager in all local schemes that could have been Housing Agency authority areas around the country and included in this report. October 2018

3 Names have been changed to ensure anonymity

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models AGE – THE FACTS /5

Age – the Facts

People are living longer and healthier lives

By 2031 there will be 28% of 1,146,900 women aged people aged 65 years or 70-74 years have older living in Ireland (M1F2, CSO) a disability and 73% of females over 84 years have a disability (Census 2016) Life expectancy for 18% of women and men the population was aged 60 156,799 years or older 83years people live alone – that in 2016 represents 27% of the 78 total population aged 65 years years and over (Census 2016) 95% of men and An estimated 55,000 people women aged 70 rate their live with dementia in Ireland and most health as either very good people with dementia live at home (63%). (19%), good (50%) or fair The number of people with dementia will (26%) (Census 2016) rise to 68,216 in the next 10 years

86% of people aged 60 years or older own Just 2% their own home today (with or without a mortgage), of people 8% rent in the social sector and 3% live in the private aged 65 years rented sector. But for those aged between 40 and 50 or over do not years where people live is different with 70% owning have central their own home, 10% renting in the social sector and heating 16% living in the private rented sector (Census 2016) (Census 2016)

4 www.alzheimer.ie

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 6/ CASE STUDIES AND MODELS OF CARE

Case Studies and Models of Care

We have grouped the housing schemes visited into four main clusters, based on the degree of support provided. These four broad clusters are a way of understanding and thinking about the types of housing and supports offered. The table below shows these four clusters and the case studies visited are grouped by cluster.

Spectrum of housing Typically provide Case study name Managed by

Cluster 1 Community room Ballygall Road East FOLD Ireland Housing or tenant liaison Broome Lodge Clúid Housing officer or caretaker Memorial Court Dublin City Council Laundry facilities St. Benedicts Housing St. Vincent de Paul Guest suite for visitors for the Elderly Fr. Scully House CHAS Housing Association Ringmahon Court Cork City Council Colivet Court Clúid Housing

Cluster 2 Community centre McAuley Place Nás Na Ríogh Housing Association Café/Restaurant John’s College Respond Housing Social care staff Association Sue Ryder House Sue Ryder Foundation Gowran Abbey Privately owned and managed

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models CASE STUDIES AND MODELS OF CARE /7

Spectrum of housing Typically provide Case study name Managed by

Cluster 3 Community centre Great Northern Haven Clúid Housing Daycare centre Tobar Naofa Tralee Town Council/Kerry County Council Primary care centre An Cluinin Kilmaley Voluntary Higher levels of social care Housing Association/HSE Bulfin Court Dublin City Council/HSE Westgate Foundation Westgate Foundation

Cluster 4 Model of social and Anam Cara FOLD Ireland medical care Carebright Community Carebright 24/7 care/cover Dublin City Age Friendly Circle VHA and ALONE Care for those with higher Housing with Support level of health needs

Cluster 1 This type of housing scheme often These schemes are often designed around employs a tenant liaison officer or a part- central courtyards, offer a communal time caretaker to check-in with tenants, meeting space and, also, communal Cluster 1 case studies ensure any maintenance issues are dealt outdoor gardens. The communal space feature independent with and to be alert to any care needs, may be used for classes or hosting other housing built to offer often acting as a liaison or bridge between activities, such as, a chiropodist or public tenants secure housing social and care services and the resident. nurse. An example of a well-designed and with independence. Residents live independently but enjoy: used community room is to be found in • Security the housing scheme at Colivet Court in • Well built, often universally designed, Limerick. The communal space opens out accessible homes into the courtyard and residents are able • Personal alarms and emergency to use the space to host parties – such as response systems graduation parties for a grandchild. • Energy efficient homes • Community spirit • Part-time caretaker/housing officer

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 8/ CASE STUDIES AND MODELS OF CARE

Cluster 2 The housing liaison officer is generally a role in these schemes. Community on-site 24/7 and the community space choirs were mentioned as adding to the assumes a greater importance, often with community spirit, while McAuley Place Cluster 2 provides dining facilities or a café on site open to and John’s College have artist in resident independent living the wider community. The schemes offer studios and revolving art exhibitions. with a higher level of resident integration and involvement, Food is important for bringing people social and community but residents are able to choose their together. In the Sue Ryder House in Dalkey involvement. level of integration or privacy to suit their and in Bulfin Court in Inchicore, as well preferences. In Dalkey, the Sue Ryder as providing a high quality and nutritious House provides daily lunch time meals meal to residents, the daily lunch also for all residents, while in John’s College provides the opportunity for residents in Waterford the social worker checks-in to meet socially and provides a focus for regularly with all residents. Good cafés, the day. Typically, cluster two provides open to residents and the wider public, residents with: bring life and wider energy into the • Security community – both McAuley Place and • Café/Dining Facilities Johns’ College feature successful cafés. • Community integration/activities/ These schemes also have community classes centres offering a range of activities and • Art/Music classes. Art and music sometimes play • 24/7 social carers on site

Cluster 3 These schemes are often located on the The schemes often cater for residents same site as a Health Service Executive with higher levels of health needs and the (HSE) Daycare Centre or a Primary Care HSE is often involved in the allocation of Cluster 3 provides Centre. Residents are able to join the housing units. Typically, these schemes independent living activities and services offered, including provide: with higher levels hot meals. Outreach services link in with • Security of social care. residents, such as Cultaca in the Great • Access to a daycare centre and Northern Haven or outreach workers in An primary care centre Cluinin, Kilmaley. In An Cluinin, the view • Outreach services from a member of staff was: • HSE involvement in allocation “Homes on their own are not enough. The • Community integration/activities/ social and support aspect provided by the classes Daycare Centre and work done by outreach workers is very important.”

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models CASE STUDIES AND MODELS OF CARE /9

Cluster 4 This is still a housing model as opposed to • Secure living a medical model of care (nursing home, • An alternative to a nursing home hospital) and residents have their own • A high level of social care cover Cluster 4 provides door studio apartment/living space and • Own door studio apartment/bed-sit specialised living with as much independence as is suitable. The type accommodation a higher level of social two schemes in cluster 4 that we visited • 24/7 social and/or medical care on site and medical care are regulated by the Health Information • Open door policy for families available. and Quality Authority (HIQA) and meet nursing home regulation standards. The In this cluster we have also included the schemes visited were Anam Cara in Dublin new development in Inchicore, which and the Carebright Community in County is a new supported housing scheme Limerick. Both schemes offer a home with providing on site medical, social and a level of independence to people living community services. This is currently with dementia. Anam Cara also offers a under development. home to older people with higher levels of health needs. These schemes offer an alternative to the nursing home model for many tenants and provide:

The next section of this report outlines lessons learnt from this research. The 19 individual case studies, organised by cluster then follow.

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 10/ LESSONS LEARNT FROM THE CASE STUDIES

Lessons Learnt from the Case Studies

All the housing schemes visited were successful models of housing for older people and enable older people to live with independence and a good quality of life. Each individual case study provides some lessons learnt from people living and working in the housing schemes. In this section we point out some of the lessons learnt from the overall study and what has been found to work very well.

What is working well

Ethos Location Design

Funding Regeneration Allocations

Communal Creating Technology facilities community

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models LESSONS LEARNT FROM THE CASE STUDIES /11

Ethos

• Good management is essential • Management that is pro-active a rural community, keeping hens to getting the balance right and encourages innovation and growing vegetables are between respecting a person’s is good for both staff and important activities that residents privacy and individuality, and also residents. Many of the schemes and clients of the Daycare Centre creating a friendly supportive we visited continue to improve participate in. The eggs from the environment. Some of the older on and expand on the service hens are used to make scones people we met valued the they provide. For example, Tobar and birthday cakes. companionship that was readily Naofa, in Tralee were constructing • Our society is becoming available in a communal setting, a geodesic dome in the allotment increasingly diverse and whereas others had less of a area when we visited, and traditional perceptions of ageing desire to mix with their fellow McAuley Place, Naas, are in the and assumptions about items such residents. However, most of the process of converting an existing as diet, religious affiliations and residents we met appreciated that building into an arts centre. social interests no longer hold true, there was someone around who • It is important to listen to the for example, over 20% of residents they could talk to, and who would residents and be sensitive to in St. John’s College, in Waterford, keep an ‘eye out’ for them. the needs and preferences of are non-nationals. residents. In An Cluinin, Kilmaley,

Location

• Location is critical. Housing to services. The development • Items, such as, orientation, should ideally be located close of Carebright Community was topography and exposure, to public transport, local shops, delayed until the right site could also need to be considered. doctor, post office, bank and be found, within the town limits In Fr. Scully House, the sunny church. Simply having to walk a and on a ‘footpath’. At Colivet orientation of the winter short distance uphill or having Court in Limerick, a bus route gardens and balconies was really to cross a busy road to get to the was changed to stop outside appreciated by residents, nearest shops can significantly the scheme. whereas in another scheme, a impact on an older persons’ ability • Choice of site is important: short up-hill walk to the local to live an independent, sociable although the case studies shops was considered a barrier. life and on their relationship with include successful examples of • Many of the older people relatives and friends. Schemes developments on narrow sites, we spoke to emphasised the that are close to amenities many of the schemes were laid out importance of living in an area and integrated into the wider in ways that encouraged interaction, where they felt safe and secure. community benefit everyone. such as overlooking a shared • Nearly all the schemes visited were landscaped courtyard. This type of found to be well located in the layout enables people to keep an community with good access informal ‘eye out’ for each other.

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 12/ LESSONS LEARNT FROM THE CASE STUDIES

Design

• Most of the schemes visited within units for circulation and high. The scheme was future offered one-bedroom for personal possessions. Older proofed by including the space to apartments, with a smaller people often spend more of their add a lift at a later stage, if needed. number of two-bedroom time in their homes than younger • Good design can encourage apartments and some people. The Clúid development interaction and facilitate passive bungalows. Several scheme of Broome Lodge was built to surveillance. FOLD Ireland spoke managers in urban areas said universal design guidelines and a about the importance of ‘casual that the demand was less for percentage of the apartments are encounters’ and designing this two-bedroom apartments due fully universally designed. in at the beginning. For example, to higher rents, and that they • Our senses are affected as we Ringmahon Court is built around a were more difficult to fill than get older – good natural light is courtyard and has large, naturally the one-bedroom apartments. therefore particularly important, lit, internal circulation areas. Other schemes such as Great as is good acoustic separation • Providing high quality outdoor Northern Haven were designed as between units and good spaces is also important. The two-bedroom or one-and-a-half- ventilation. Many of the schemes Carebright Community provides bedroom (Inchicore) to enable had dual aspect apartments communal space with a kitchen a carer or relative to stay with and a lot of thought had gone garden, each house has its own the resident. In Limerick, a local into designing for natural light communal outdoor space, and authority staff member thought and orientation. The Carebright each individual residential unit that financially it made more scheme had lighting that came has its’ own private patio space. sense to build all older people on automatically in the bathroom, At McAuley Place the Luisne accommodation as two-bedroom and a ‘sun-downing’ lighting Garden has enhanced a woodland apartments to facilitate a carer system, which can help people space and promotes well-being. to stay, if needed at some stage. suffering with dementia. Fr. Scully House is an example Some staff also thought that • Designing to lifetime home/ where residents really appreciate generous proportions helped universal design standards the generous, well-designed people make the move from larger facilitates future flexibility and winter gardens. three or four-bedroom houses. is particularly appropriate when • Some of the schemes provided providing housing for older generously sized rooms. Adequate people. In Colivet Court, the space needs to be provided scheme is two and three-stories

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models LESSONS LEARNT FROM THE CASE STUDIES /13

Funding

• Appendix II contains detail about the as opposed to an economic rent how this model can be supported funding mechanisms for housing under the CAS Scheme. and developed. for older people available to • In each case study we have tried • There is some evidence that schemes Approved Housing Bodies (AHBs). to provide information on the that wish to provide higher level One source of funding for new funding and allocations. Many of of supports require a certain housing for Older People built by the schemes were 100% funded scale to make financial sense. At AHBs is the Capital Assistance through the CAS funding stream. least two schemes quoted 50 Scheme (CAS), which can provide • There are examples in this report of units as being the minimum to up to 100% capital funding of schemes with 95% CAS funding and be able to fund services. housing units. Another possible 5% private funding. These schemes • The growth in numbers of people source of funding for AHBs is have the flexibility to allocate 25% living with dementia would point via a Payment and Availability of units to non-social housing to a need for more of this type Agreement (P&A) signed with tenants. AHBs visited using this of housing. We discovered that local authorities, with or without mix of funding include McAuley some of the issues facing the a Capital Advance Leasing Place, An Cluinín, Kilmaley, Sue schemes in Cluster four were to Facility (CALF). With a CALF loan Ryder, Westgate Foundation and do with funding and regulation. of up to 30% of the capital costs St. Benedicts’s Housing. Currently the two schemes we and a commitment for long- • Some housing associations are visited are regulated by HIQA and term support under the P&A, moving away from the CAS adhere to nursing home standards. AHBs can leverage the balance funding model towards greater There can sometimes be a balancing funding through private finance use of CALF funding with private act required between adhering to arrangements, including with the finance and P&A agreements. The nursing home regulations and Housing Finance Agency (HFA). use of P&A agreements requires providing residents with greater The P&A provides the AHB with up 100% of allocations to be from independence, own door to 92% (or up to 95% in the case of the social housing waiting list. The accommodation, and a non- apartments with service charges) visits pointed to a requirement institutional setting. of market rent per housing unit, from policy makers to understand

Regeneration

• Housing schemes for older into disused listed institutional • Sometimes there are drawbacks to people have been used to buildings (see for example the this. Architects have to be inventive regenerate urban and rural case studies for McAuley Place, – Ballygall shows innovative areas. The housing schemes bring John’s College and the Sue Ryder thinking in reusing old local commercial life to the centres of Foundation). Schemes have been authority housing. Sometimes it is towns and villages and revitalise built on derelict sites or older difficult or impossible to add the environment. These schemes local authority stock has been outdoor private space or double have also been used to regenerate upgraded, as, for example, in glazed windows to listed buildings, old vacant buildings. They offer Ballygall. or provide level wheelchair access opportunities to breathe new life throughout the building.

5 HIQA: Health Information and Quality Authority

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 14/ CLUSTER 4: Case Study 1

Allocations

• Allocations were made in many for allocating units for private On the other hand, one resident of the schemes on a mixture individuals than social allocations. we spoke to thought that younger of social, private and health This is the case in both An Cluinin, residents were less likely to grounds. Kilmaley and McAuley Place. participate in group activities. • At least half of the schemes • Age criteria varied from scheme • Ideally, a gender, as well as an age allocated tenants based on a to scheme depending on the local balance, should be considered mixture of either social needs, authority area. In Limerick, older when considering allocations. health needs or from the private people’s housing is allocated to • One example of good practice sector. (McAuley Place, Great those aged 50 plus years, whereas we came across was where the Northern Haven, Tobar Naofa, in other local authority areas it Local Authority allocated the Kilmaley, Gowran Abbey, Anam is allocated to people aged over apartments while they were Cara, Carebright Community, 55 years. In the Sue Ryder House at construction stage. This is Westgate Village and Sue the average age of residents is 83 particularly valuable where new Ryder House). years. In some housing schemes residents have disability issues as it • Schemes which offered a certain residents are still working, and enables adaptations to be made percentage of units to the private some residents spoke about during construction. sector had longer waiting lists enjoying the mixture of ages.

Communal facilities

• It is important to locate and open to the wider public for • Chiropody/treatment rooms communal spaces in a central, classes and activities, and leading are very useful and have been easily accessible location. Initially on from this is private access for included or added to a number the communal facilities in Fr. residents to the residential area, of the schemes. Scully House were placed on the providing greater security for • Links to the wider community top floor with views and large residents. can be fostered through the balconies; however, the room was • Providing a daily midday meal use of shared facilities whereby subsequently moved to a more is a very good way of bringing community events and older central position on the ground people together and can provide persons outreach programmes floor, close to the front door a focal point to an older person’s are located in the same building. where people would pop in when day. Some schemes include a passing and it is much more used. shared dining room that is also In Broome Lodge, the communal used by the area’s outreach area with bathroom facilities is programme. located just inside the front door

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models CLUSTER 4: Case Study 1 /15

Creating community

• Some schemes actively foster some schemes. Volunteers were some schemes. For example, in An community spirit. Schemes with integral to the running of some Cluinin, Kilmaley, where most of community hubs, cafés and of the schemes and add to the the residents come from a rural community centres integrating openness and transparency of background, growing plants is the wider community actively the schemes. encouraged. It is also important to foster community spirit. A residents’ • Not all of the housing schemes recognise that the Church plays an choir was also seen as a good way visited demonstrated a strong important role in the lives of many of bringing residents together, community spirit, though many older people. Many schemes, such particularly for residents integrating residents we met spoke about as McAuley Place, in Naas and An into a new housing scheme. keeping ‘an eye out’ for their Cluinin, Kilmaley, are located close • Volunteers and fostering neighbours. to a church or others such as Fr intergenerational integration • Providing residents with activities Scully House or Sue Ryder have were found to be important in that interest them is important in an oratory on-site.

Assistive technologies

• Assistive technology is a term – Automated entrance/internal door/s shutting off the cooker used to refer to practical tools – Automated control of devices – Devices which can communicate that can support the functional in the home such as TV, an alarm to a remote support team. needs of people who experience heating, and curtains • A number of the residents we difficulties linked to disability – Intercoms between rooms spoke to have their own alarms, or ageing. Assistive technology – Video intercom at front door independently monitored by an offers many tools that can be – Flashing devices, e.g. a doorbell, external service provider. This is used to increase independence which alerts the deaf or hard of consistent with the ethos of and safety in the home and plays hearing person that there is independent living in many of an increasingly important role someone at the door through the schemes, where residents are in facilitating independence. a flashing light responsible for their own health Developments in medical and – TV Listening devices, which care needs. However, staff in all the assistive technology are advancing allow the person with hearing schemes we visited recognised that rapidly and its full potential loss to adjust the TV volume technology is not a substitute for in helping people to live well independently and to eliminate care or support and for keeping ‘an independently has probably background noise eye out’ for residents or dropping yet to be realised. – Amplified telephones, which in to check that they are well. • Technology is increasingly being provide amplified and higher • Great Northern Haven in Dundalk made available through WiFi and quality sound that assist some is an example of a scheme that smartphones. The availability of people with hearing loss to use uses smart living technologies broadband should therefore be the telephone to enhance independence. In an important consideration – Vibrating pillow pads, which order to develop technology that when choosing a site. alert people while sleeping. This can be used in the future to help • Generally assistive technology is can include an alarm clock, manage people’s personal wellbeing, tailored to an individual’s needs. doorbell or fire alarm Dundalk Institute of Technology is • Some examples of assistive – Stand-alone devices such as using ambient sensor technology technology currently used in the memory aids and alarms supports to monitor the patterns home that help older people to – Linked sensors which can of behaviour of residents over maintain independence include: control devices such as extended periods of time.

Housing Agency / 2018

Cluster 1

Case Study 1: Ballygall Road East, Glasnevin, Dublin 11 FOLD Ireland

Case Study 2: Broome Lodge, Cabra West, Dublin Clúid Housing

Case Study 3: Memorial Court, Islandbridge, Dublin 8 Dublin City Council

Case Study 4: St. Benedicts Housing for the Elderly, Estuary Rd., Malahide St. Vincent de Paul

Case Study 5: Fr. Scully House, Gardiner Street, Dublin 1 CHAS Housing Association

Case Study 6: Ringmahon Court, Ringmahon Road, Blackrock, Cork City Cork City Council

Case Study 7: Colivet Court, Limerick Clúid Housing “People live Case Study 1 independently but enjoy having Ballygall Road East, Glasnevin, Dublin 11 neighbours and FOLD Ireland other people close by”

Refurbishment/energy Local authority stock Architect: retrofit and new transfer to an Approved A.S.I. Architects Ltd. build scheme of 50 Housing Body independent apartments RB & ENERGY RETRO and bungalows for Developed and managed older people by: FOLD Ireland www.FOLDireland.ie Thinking Ahead: Independent and Supported Housing Models CLUSTER 1: Case Study 1 /19

47 Description apartments This project involved the refurbishment and energy retofit of a 1960s Dublin City Council social housing scheme. The existing scheme comprised small bedsit units, which were amalgamated to create larger units to meet current standards. New infill housing was also built on the site.

The original plan was to knock down remodelling five blocks of existing local 3 the local authority housing built in 1969, authority bedsit units in Glasnevin, North bungalows however the recession led to a change County Dublin. There were originally 78 in plans and the original housing was bedsits which were combined. Large regenerated and extra housing built in balconies or patio areas were added, infill areas on the site. As well as providing external walkways and stairs were additional housing, the new housing also replaced and lifts added. has the advantage of providing extra 1 privacy for the development, forming The housing is modern and fully community room a secure and modernised three-sided accessible, and residents have access courtyard lawn. to an adjoining community room. This is open at certain times during the week. The development is made up of 50 apartments and bungalows for older The housing is universally designed people. It comprises 47 apartments, 3 following Age Friendly guidelines and bungalows and a community room. the site and all of the units are wheelchair accessible. Ballygall is well located, as it The Ballygall Road East Housing is very close to shops, services, a medical Regeneration Project consisted of centre, a bus stop and other key services.

Ballygall were the overall winner of the Irish Council for Social Housing’s (ICSH) Community Housing Award in 2017. The judging panel felt that “Ballygall Road demonstrated a model that could be replicated in so many derelict and ageing stock to bring it up to current standards” (ICSH Awards).

The scheme is described here by ICSH: The original site was low-density with extensive lawns. In response, FOLD formed new patios and balconies projecting into the lawn areas, with innovative ‘infill blocks’ forming a secure and modernised three-sided courtyard lawn. By retaining the existing stock of mature trees, the development settled well into the village of Glasnevin, contributing to the sense of place and offering tenants the link to local amenities. This phased refurbishment illustrates that ageing housing stock within Dublin can be made sustainable in a manner that rejuvenates not just buildings, but whole communities. Ballygall Road East has gone from a state of ruin, to a widely sought after ‘over 55’ development, sustaining an elderly community in what has always been their home.

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 20/ CLUSTER 1: Case Study 1

Facilities

• All units are self-contained, and supported housing scheme next • Parking for tenants tenants have their own front door door; ANAM CARA, which is also • It is not a gated community, and tenancy agreements managed by FOLD Housing with multiple pedestrian access • Tenants provide cooker, fridge • Each house is supported by a gates from the site to the wider and own furniture telecare system and linked into community area • Community hub supported by FOLD telecare. • Level access to bus stop linking HSE with a support worker, outreach • Each house has an alarm pull the city centre services, classes and activities cords and a speech module unit • Lift access organised during the week • Intruder alarms • No full-time on-site staff; a • Community hub has kitchen facilities • Fob operated lifts community worker is on-site • There is a possibility of organising • Electronic gates for vehicles two days a week meals for tenants from the accessing scheme

Funding

The scheme was funded through Lessons learnt a mixture of public and private financing from the Bank of Ireland • A very good example of how ageing housing stock using the Capital Advance Leasing can be rejuvenated Facility (CALF) funding from the Department of Housing. Dublin City • The ‘lift’ the site regeneration offers to the wider community. Council transferred ownership of the The community has benefitted from this development as it original local authority housing and has brought business to local shops and services with extra site to FOLD Housing Ireland. people in community

• FOLD Ireland have found the funding model of CALF, with Features/design private finance and P&A Agreements flexible and much & planning quicker than CAS to access finance • It was difficult to access funding for communal spaces • Good location close to shops, through the CALF model hairdresser, post office • Good transport links very close by • It is important to include at design stage items, such as, • Green outdoor space – nicely level access, high toilets, easy to use controls and wiring landscaped for telecare • Substantial balconies • Solar panels to run communal • FOLD have found with other housing developments that heating and lighting working with the developer from an early stage is particularly • High levels of insulation useful when purchasing Part V housing • Community involvement from the beginning. Remaining tenants of old scheme involved in design of the new scheme • Designed to have plenty of light • Plenty of passive surveillance provides feeling of security

Housing Agency / 2018 Staff views

“People live independently but enjoy having neighbours and other people close by” “Design for casual encounters” Case Study 2 “I love the security of the Broome Lodge, building, it gives Cabra West, Dublin me great peace Clúid Housing of mind”

New build 43 apartments Developed and managed www.cluid.ie/what-we-do/ for older people by Clúid Housing case-studies/construction- www.cluid.ie of-broome-lodge-in- Independent housing cabra-dublin-phase-1 using universal Architect: Coady design principles and Architects (DDA Architects regeneration of a to planning stage) derelict site Thinking Ahead: Independent and Supported Housing Models CLUSTER 1: Case Study 2 /23

35 Description one-bed apartments A recently completed new-build scheme of 43 apartments for older people in Cabra, Dublin. The scheme provides a mixture of 35 one-bedroom (55 sq. metres) and 8 two- bedroom apartments (80-85 sq. metres) with a large communal room and kitchen facilities for use by residents and, also, outside groups.

The housing is designed to promote The housing is designed around a central independent living in an age-friendly courtyard. The scheme was built, and 8 environment. Clúid’s design standard is managed by, Clúid Housing and was two-bed apartments follow the Universal Design principles completed in November 2017. in their approach to delivering sustainable housing. At the opening, Minister Pascal Donohoe highlighted the importance of the scheme The housing was built on an underused to the residents and to the wider area site bought by Dublin City Council from and community: “The redevelopment of 1 the diocese within a settled community this site is not only important because large communal of 1930s local authority housing. The it provides homes for people who need room housing is next to the Church on Fassaugh them, it also transforms an area, which Avenue and is located very close to shops has been the source of dereliction and and services; there is a supermarket, a vandalism in the past, into one that is pharmacy and butcher’s shop within a focused on building a sense of community five-minute walk. There is a bus stop just and facilitating people with homes for life.” outside the front of the building.

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 24/ CLUSTER 1: Case Study 2

Facilities

• Communal room and kitchen • Scooter room, with sockets for • Tenants bring their own furniture facilities recharging at courtyard level and flooring. Generous fitted • Office manned five days a week • Internal courtyard and landscaped wardrobe supplied. There are by a designated Clúid Scheme garden, and external landscaped grants available from Community Manager area with seating Welfare Officer for furniture, • The Scheme Manager is available • Laundry room for use by residents flooring, window coverings to sort problems, set up bills, deal (all apartments also plumbed for and appliances with organising home help, meals washing machines) • All apartments have their own on wheels and public health services • 24-hour Tunstall service balcony – 5 sq metres for one- • 22 car parking spaces (emergency service), with a bedroom units and 8 sq metres • Communal room and toilets control panel at entrance and for two-bedroom units available to external groups key safe for emergency services • Each apartment has access control (Designed in such a way that to access the building through a tablet set at Part M the access to apartments can be • A visitor suite which can be height guidelines to allow access secured when the room is in use booked for overnight stays for to complex by external groups through a family, carers or may be used by • District heating system for heating further separate door for security) visiting nurse, chiropodist etc. and on demand hot water • Gated access to site and to building

Funding in place for 33 apartments • 10 fully Universally Designed • Land was bought from diocese apartments, with electrically This housing scheme was by Dublin City Council and controlled fire doors delivered in partnership with signed over to Clúid • All apartments have wheelchair Dublin City Council (DCC), the HFA, • 100% of allocations are made accessible bathrooms, which are the European Investment Bank and through Dublin City Council not clinical looking, designed to the Department of Housing Planning • 10 CAS units were set aside for a high specification with marble and Local Government. homeless people effect tiling. The kitchens are fitted • There was a mixture of funding out and tenants bring their own used. CAS funding was used for appliances 10 of the 43 apartments. These • Lifts and stair cores are in different 10 units were all fully designed to Features/design colours to help orientation and Universal Design specifications. & planning wayfinding throughout the The 33 remaining apartments building, with sockets in dark were financed through CALF and colours and at Part M height P&A, with private finance from the • New build, high design standard, • Wide access corridors Housing Finance Agency very nice, leafy setting, beside the • Apartments are set in a rectangle • The Cabra development cost just church around a courtyard. There is over €8 million, while the average • Transformed a derelict site and open internal deck access to cost per apartment totalled just has improved the neighbourhood apartments, which is kept as under €190,000 • Good location being built in a sheltered as possible but allows • Communal spaces were funded well-established location with very natural light and ventilation into through private finance good access to shops, bus stop, bathrooms etc. and provides dual • There is a mixture of rental – and other services aspect for apartments Cluid receive CAS rents for 10 apartments and P&A agreements

Housing Agency / 2018 Residents’ views

“I have great freedom, I can get around the apartment easily and do my own cooking and go out to the courtyard when it’s sunny.” (wheelchair user) Staff views

“There is great security in the scheme, residents have a personal emergency alarm – pendant system.” “If anything is wrong in the scheme the residents can tell the Scheme Manager.” Thinking Ahead: Independent and Supported Housing Models CLUSTER 1: Case Study 2 /27

Staff views Lessons learnt

We spoke to one of the two • It was difficult to draw down funds and divide out costs Clúid Scheme Managers, between CAS units and CALF funded units. It might have looking after the scheme. She been easier if the units were in separate blocks of apartments also happens to be a resident rather than in the same block – one CAS funded and one in another Clúid Housing CALF with Payment & Availability agreements in place and scheme at Kilarney Court, private finance Dublin 1. Her views were that: • Next time Clúid would look to fund a similar housing “This type of housing enables scheme fully with CALF, P&A and private finance tenants to live independently for a long time, and they may never • It is difficult to get a Universal Design apartment or need to move to nursing homes.” fully accessible apartment to work within the existing guideline sizes “Clúid Scheme Manager helps with linking tenants to other agencies • The Local Authority allocated the apartments well in advance – health and social care services.” of completion, which is good practice, in particular where new residents have disability issues. This enabled Clúid “There is plenty of help available to make adaptations during construction, for example a for residents.” specially adapted kitchen, resulting in cost savings rather than retrospective costly works

• The scheme is still at an early stage as newly tenanted, but tenants have found the tablet access system difficult to operate Residents’ views • Cluid are unsure if they would install district heating again. The main comments centred around There are interface units outside each apartment monitoring enjoying the feeling of security, living heating and water usage but tenants are not keen on this – in Broome Lodge. Below are some they would like more control over what they are using. Clúíd quotes from residents in the scheme. have set the radiators at a low constant temperature, but tenants prefer to feel a hot radiator. Too early yet to know “I love the security of the building, if this will work it gives me great peace of mind, especially at night.” • Summer electricity bills are very low as the apartments are very bright “I’m enjoying my new home, and love that I can meet up with my neighbours for tea and chat, but I have my privacy.”

“The bus stop is just outside the gate, so I can easily go to town, I couldn’t do that before.”

“It’s great that there is someone from Clúid around and you can get help if you need it.”

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 28/ CLUSTER 1: Case Study 1

Case Study 3 “You don’t have to worry Memorial Court, about having Islandbridge, Dublin 8 heat and hot Dublin City Council water”

New build scheme Independent housing Developed and managed of 66 apartments for built in 2007 by Dublin City Council older people

All exterior images of Memorial Court © Barry Mason Photography. Thinking Ahead: Independent and Supported Housing Models CLUSTER 1: Case Study 3 /29

56 Description one-bed apartments Completed in 2007, Memorial Court is a modern apartment development owned and run by Dublin City Council. It contains 56 one-bedroom apartments and 10 two-bedroom apartments on three to six floors, with lift access. Allocations are arranged by Dublin City Council.

Memorial Court is close to Dublin city There is currently one bus to the city centre, beside Islandbridge Court, centre every hour; although public 10 overlooking Memorial Park, and within transport is available, it is very infrequent. two-bed apartments walking distance of Kilmainham Jail and the Irish Museum of Modern Art. There have been some issues with security in the car park, but generally the building Originally residents felt that the scheme is secure. was a bit isolated; the nearest shops were those in Kilmainham, an uphill The apartments are very well designed walk from the scheme. A shop and café with full height glazing leading out have recently opened directly across the onto private balconies. The kitchen is road from the building. separate from the living room.

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 30/ CLUSTER 1: Case Study 3

Facilities

• Basement carparking • Meals are not provided on-site but • Accommodation is built around an • A communal room accessed from there is a mini-bus which will bring internal, landscaped courtyard that the South Circular Road residents, who so wish, to Bulfin is maintained by the residents • A tenant liaison officer who Court for a midday meal • There is phone access to the has an office on site • There are CCTV cameras on site carpark and fob access to the • All the residents are linked in to building the public health nurse and home help, provided by the health board

Residents’ views

What I like best Lessons learnt • The parking • The heat • The laundry area could be larger and should have more • The security washing machines; two machines for 66 apartments is not • The setting – there are people sufficient. In addition to having communal machines, all around, you will bump into people apartments should be plumbed for washing machines • You are in a community • Rent is manageable • When choosing a location consider the topography • The design of the apartment is – even a short uphill walk has proved difficult for some excellent • You don’t have to worry about • The community room is well used by the residents – for having heat and hot water daytime and evening events and for mass on Saturday. It is also occasionally used by Dublin City Council for public What is not so good meetings. However, it is located on the main road and not off • Public transport – “one bus every the central courtyard, and has to be kept locked when not in Palm Sunday!” use, and this means it is not used as frequently as it would be • There are few shops nearby, and, if it was more centrally located because of this, they are expensive

Housing Agency / 2018 Residents’ views

“There are people around, you will bump into people. You are in a community.” Widely praised Case Study 4 by both the St. Benedict’s Housing residents and for the Elderly, by housing Malahide, Co. Dublin professionals St. Vincent de Paul alike

New build scheme of 43 Independent housing, Developed and managed single storey dwellings for built in two phases by: St. Vincent de Paul older people Thinking Ahead: Independent and Supported Housing Models CLUSTER 1: Case Study 4 /33

31 Description one-bedroom Phase one of St. Benedict’s Housing for the Elderly, Malahide, was completed in 2008 dwellings and consists of 37 dwellings and shared facilities. Phase two was recently completed and consists of eight dwellings.

The original design, completed in 2008, Making an enclosed garden as the consists of 31 one-bedroom and six focus of the scheme provides a secure two-bedroom single storey dwellings ambience for the residents. Living rooms 6 along opposing sides of the site. A face into this open space, maximising two-bed dwellings curved terrace winds along the western passive surveillance and generating an boundary, and this is faced by a series of environment of communal engagement pavilion blocks, each containing three among residents. units, which screen the adjoining estate housing to the east. An additional eight The scheme has solar panels, self- dwellings backing onto Estuary Road condensing boilers and high insulation have recently been completed. levels. It has been widely praised by 8 both the residents and by housing additional All the dwellings are accessible for professionals alike. The first phase dwellings people with disabilities. The existing received the 2009 Irish Council for Social recently residents provided input into the design Housing Award for Housing for Older completed of the additional eight units and this People. resulted in some minor design changes in the second phase.

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 34/ CLUSTER 1: Case Study 4

Facilities Allocations

• A community room, guest residents have personalised the The scheme is open to people aged bedroom, a manager’s office, space outside their homes with 55 years and over (or 50 years and communal laundry, communal potted plants and flowers over if a person has a disability) seating area and kitchen (meals • There have been discussions eligible for social housing. The are not provided) with the HSE about having average age is early 70s and there • The housing is built facing onto daycare services once a week are a few people in their 80s. People a communal landscaped garden, come to live here from the broader which provides a focal point Fingal area. There is a good mix of to the scheme. A number of people, some of whom have been living in the scheme since 2009.

Location

The scheme is located on Estuary Lessons learnt Road in Malahide. There are two shops close by and Malahide village • The large age differences among residents means is approximately one and a half that there are varying levels of engagement. It was noted kilometres away with a good bus that 55 years old is very young for a person to be living in service immediately adjacent. The sheltered accommodation and that younger people are less location is considered by residents to likely to participate in community activities be very good – it is quiet, but close to services and there have been no • The design quality has contributed significantly to making security issues. Interaction with the this a good place to live local community is up to individuals, but the management team noted • Many of the residents have taken over the space directly that there has not been a great outside their home – and personalised this space with their deal of interaction with the local own plants community. • The need for a gender balance among residents was noted – and that the existing allocation process within local authorities does not necessarily allow for this Funding • Car parking is important – a number of the residents have Both phases were jointly funded by cars and, although the area outside their home is meant Fingal County Council using CAS to be for pedestrians only, people use it to park their cars. funding. The scheme was 95% CAS Management noted that driving is often the last thing funding and 5% of funding provided people want to give up as they age and that this should be by St. Vincent De Paul. acknowledged when designing for older people

Housing Agency / 2018 The scheme is open to people aged 55 years and over (or 50 years and over if a person has a disability). Case Study 5 When asked what is good about Fr. Scully House, living here? One Gardiner Street, Dublin resident replied CHAS Housing Association “everything”

Urban housing Independent apartments Developed and managed with support by CHAS (City Housing New build scheme Aid Society) of 99 apartments for older people Thinking Ahead: Independent and Supported Housing Models CLUSTER 1: Case Study 5 /37

88 Description one-bedroom Fr. Scully House is a new energy-efficient multi-storey mixed-use inner city social dwellings housing development, with street frontage to Middle Gardiner Street and Grenville Street at the corner of Mountjoy Square South.

The scheme is made up of 99 apartments; The development features rainwater 11 two-bedroom and 88 one-bedroom harvesting, solar panels and winter garden units. It incorporates three retail units, balconies in addition to landscaping works 11 office accommodation and the residential in the courtyard. two-bed dwellings apartments in two adjoining buildings – one five-storey and one seven-storey The Fr. Scully House complex is run by block and includes an internal landscaped the City Housing Aid Society (CHAS), courtyard. which is a small voluntary organisation with a purpose to provide affordable The building was designed by social housing for people aged over Coady Architects and built by Collen 55 years of age. The organisation is ‘not 3 Construction. The apartments are for profit’ and receives no direct state retail units specifically for older people, each with funding towards the building’s operating a living room and generous balcony, and maintenance costs. All rental income with concierge services and security goes towards the cost of maintaining the provided from ground floor offices. buildings.

Facilities

• Community room with TV, tea and • Keyholder service coffee facilities on the ground floor • Spy hole on front doors • Courtyard with a private • Community and public health nurses communal garden visit residents and alert tenant liaison • Chapel with mass on Sundays officer of any issues • Two shared office spaces for staff • All furniture and fittings are supplied • There are no parking spaces – this by CHAS – all residents need to bring is an issue for some residents are their own bed linen and towels • Fob entry and cameras for security • Residents’ committee meet with the • Tunstall in each apartment Housing Manager and Tenant Liaison • Burglar alarms Officer once a month to discuss issues

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 38/ CLUSTER 1: Case Study 5

Funding Features/design & planning Staff views • The scheme was 100% funded through CAS. The City Housing • City centre location on Gardiner “The scale of the project is very Aid Society, formerly the Catholic Street – close to shops, bus stop, good. The location is great Housing Aid Society, CHAS, owned city centre and there is a good sense of the site • Generous dual aspect one- community”. • The building, which cost €17 bedroom and two-bedroom million, was grant-funded by the apartments Department of Environment, • Generous south facing balconies Community and Local Government with winter gardens with the funding administered by • Six lifts Dublin City Council’s Housing • Housing is laid out around an Department and overseen by CHAS internal courtyard • Rents are set jointly by the • Commercial units on ground Minister of Housing, the Catholic floor for rent Archbishop and Dublin City • Two-bedroom apartments located Council. Currently, rents are €400 on the ground floor are wheelchair for a one-bedroom apartment accessible and can be shared with and €700 for a two-bedroom a full-time carer apartment

Lessons learnt

• It has been difficult to rent out the two- • Commercial spaces would have been bedroom apartments (rent is €700 euro a better-off being built as apartments; they month). CHAS are building 38 one-bedroom are hard to tenant apartments in their next housing scheme • It is important to think through the • CHAS are glad that they operate a ‘housing model’ management structure at design stage and for older people rather than a ‘care’ focussed model. agree on the number of staff needed once The scheme provides independent housing and the facility is up and running to ensure there does not provide any medical/health care is adequate space for staff

• CHAS are considering replacing the solar panels • It is important that housing professionals are with a photovoltaic system involved in decision making at design stage – some guidance for AHBs would be useful. • The cost of servicing and maintaining 99 gas For example, the lighting is proving to be very boilers and carbon monoxide detectors is very expensive to maintain expensive • The community room was originally placed on • Burglar alarms are not used by most residents the top floor with access to open balconies – it (they cost between €3,000 to €4,000 to install was rarely used, a danger, and locked most of and they then have to be maintained) the time. The room was moved to the ground floor and is being used more by residents

Housing Agency / 2018 Residents views

When asked what is good about living here? One resident replied “everything”. One feature she particularly loves are the lifts. This woman had to leave her previous home as it was on the third floor and she couldn’t manage the stairs.

Another resident said that she loved the back-up from staff and also the community room.

There was great positivity about the balconies, which were described as “fab”. The residents like the privacy of them but also that they look out onto the greenery of the central courtyard garden.

Residents spoke about the community activities organised by the Residents’ Committee – summer trips and communal Christmas dinners cooked by the Knights of Columbanus.

What was mentioned as being missed were pets (which are not allowed) and parking. Thinking Ahead: Independent and Supported Housing Models 40/ CLUSTER 1: Case Study 1

Case Study 6 “It is not just about housing, Ringmahon Court, it is about Blackrock, Cork City creating a Cork City Council community”

New build scheme of Independent living with Developed and managed 16 apartments for older a resident caretaker and by Cork City Local people assistant caretaker Authority

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models CLUSTER 1: Case Study 6 /41

14 Description one-bedroom Fourteen one-bedroom and two two-bedroom apartments for older people, dwellings designed and managed by Cork City Council.

Ringmahon Court is built on the site of a bathroom, storage area and a small Ringmahon House; a nineteenth century balcony. All the apartments are wheelchair house in the Blackrock area of Cork. accessible. The apartment corridors are Ringmahon House now functions as a well lit, with generous break-out spaces 2 youth outreach centre funded by the that could be used as small shared seating two-bed dwellings Department of Education and Skills. areas. Lighting and alarms are maintained by Cork City Council. Underfloor heating is Parallel to the works to Ringmahon provided throughout, with thermostats House, a new sheltered housing scheme, in each apartment. There is a resident Ringmahon Court, designed by Cork and assistant caretaker living on site. City Architects, was constructed within the grounds of Ringmahon House. Communal facilities are not provided This development on two floors, facing within the apartment building, however, onto an internal courtyard was built on the residents can, and do, use the sitting the footprint of the former stables and room in Ringmahon House for community workshops. The building was opened meetings. Informal inter-generational in 2008 at the same time as the youth activities take place between the residents outreach programme commenced. of Ringmahon Court and the staff and There is a gated entrance to the grounds youth in Ringmahon House. Young people that is shared by Ringmahon House and help the older residents to use computers, Ringmahon Court. take out bins and carry out other similar tasks. This work is recognised when The apartments are built around a students apply for the Gaisce shared courtyard that has its own (President’s) Award. lockable gate with intercom access. Each of the apartments has a kitchen/ dining living room, one or two bedrooms,

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 42/ CLUSTER 1: Case Study 6

Funding Allocations

The social housing scheme was Cork City Council allocates the units accommodation. Achieving a mix funded by the Department of within the development, following of gender can be a challenge, with Housing Planning and Local careful consideration, due to the the demographic profile indicating Government. The adjoining nature of the development and larger proportions of qualifying Ringmahon House (former home community. The minimum age single male applicants. of Ben Dunne) was renovated by at which a person is eligible for Cork City Council with contributory housing in Ringmahon Court is All of the residents are capable support from the Dunne Family. 60 years of age. The development of independent living, with some has been hugely successful to availing of additional support date in providing secure sheltered services such as meals-on-wheels.

Residents’ views Lessons learnt

Location – “One small local • This is an unusual model, combining a youth outreach shop. Excellent bus service (you programme with independent housing for older people don’t need your own transport). that, in this case, works very well. The bus will bring you to the main hospital.” • Security is a very important issue for the residents.

“The grounds are very good and • It was noted that allocations are very important and the gate is closed at night-time.” achieving a gender balance is important. It was also noted that there are some people who it was felt are not suited to “The old building has a family vibe.” living in sheltered housing.

“It is not just about housing, it • Availability of good public transport is important to the is about creating a community residents. so the gender balance is very important.”

“Sheltered housing is not for loners.”

Housing Agency / 2018 Residents’ views

“I like that everything I need is in my own place. You have your own front door. Having your own front door from the interior corridor gives a sense of security.” Thinking Ahead: Independent and Supported Housing Models 44/ CLUSTER 1: Case Study 1

Case Study 7 “The day I came down and Colivet Court, Carew Park, settled I loved it, Southill, Limerick I fell in love with Clúid Housing it straightaway”

New build scheme Developed and owned by Architects: ABK Architects of 35 apartments for Limerick City and County older people Council and managed by www.cluid.ie/what-we- Clúid Housing do/case-studies/limerick Independent housing for older people, part of Limerick Regeneration

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models CLUSTER 1: Case Study 7 /45

22 Description one-bedroom This is a scheme of purpose-built apartments for older people completed in 2014. The dwellings scheme is made up of 35 apartments, of which there are 22 one-bedroom and 13 two- bedroom apartments. The apartments are built around a central courtyard, mainly in two-storey, but also one three-storey buildings.

The scheme was built and is owned by The community were involved in the Limerick City and County Council as development of this scheme. There were 13 part of the regeneration programme. six formal public information events two-bed dwellings It is leased to Clúid Housing. The vision held in Southill, at which over 300 statement for Limerick Regeneration is to members of the community attended. provide: “Safe and sustainable communities of opportunity where people of all ages The key benefits of the scheme, as enjoy a good quality of life, a decent home recognised by Limerick City and County and a sense of pride about their place. Well Council in their Statement of Community serviced and attractive neighbourhoods will Involvement have been: be physically connected and fully integrated • Environmental benefits (A3 BER rating, with the social, economic and cultural life significant planting of native species, of Limerick.” and incorporation of soakaways built into the design) The housing is located on the outskirts • Economic and social benefits by of Limerick city, in a neighbourhood in benefitting local retail centres and the regeneration area of Southill. The providing a community support scheme is designed around an internal facility open to the wider public. courtyard and, in the interests of good • Placemaking benefits which enhance quality urban design, also has active street the image and create tenure blindness frontages. One sign of the success of through design the scheme is the growing waiting list • Social benefits through community for this housing, in an area that has seen consultation and engagement) considerable depopulation, of up to 70%, over the past 30 years.

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 46/ CLUSTER 1: Case Study 7

Facilities

• Gated access with intercoms • A one-bedroom visitor suite • Clúid and Tait House run a Monday in apartments for guests club open to tenants from the • Own door apartments • Refuse room wider regeneration area • Parking • Residents supply their own • Caretaker’s office and large • Communal planted central furniture and appliances office space courtyard • Tunstall monitored alarm • There is a bus stop outside and • Community room and kitchen response in apartments a bus every 15 minutes to the • Meeting rooms for outside • The community room can be city centre. It was arranged for community groups and booked by external groups – the bus route to slightly change visiting services a choir use the facility. It is also to stop outside the scheme • On-site caretaker four booked for family parties and has • It is less than a 10-minute walk mornings a week kitchen facilities and a sitting room to shops and other services at space with a television Roxboro Shopping Centre

Funding residents have come from the designed in, so that a lift can be regeneration area, many moved provided, if there is a need to fit Funded by the Department of as housing was demolished. Clúid one at a later stage Housing, Planning and Local interview to see if people will be a • All apartments have large Government through the Social good fit. In Limerick, Older Peoples’ balconies or outdoor patio spaces Housing Investment Programme housing is open to those aged 50 • Passive surveillance has been (SHIP) as part of the regeneration years plus. built into the design programme. • Large light filled halls • Large open plan living/dining Nominations are from Limerick City and room with dual aspect County Council from the social housing Features/design • Large boiler room/storage waiting list. Most residents are from & planning room in each apartment the regeneration area; many moved • Communal storage rooms in as their own housing was demolished. • High level of security and safety each block The average age people moved into • All plugs, light switches and • Designed to prevent anti-social the scheme was 60 years old. bathrooms built to universal behaviour design standards • Lots of large windows to Rent is calculated using the Limerick • First purpose built older people’s bring in light City and County Council differential housing built by Limerick City • The design of the community rent scheme. Tenants pay Clúid directly. and County Council space is very good including • Central core design lots of doors to outdoor space • A triangular site – the design and a canopy makes good use of the site • Provision for grab rails and hoists. Allocations • One-bedroom units built to Every door has a lintel that can 55 sq. metres be removed so that a sky track Nominations by Limerick City • Most of the buildings are two can be provided, at a later stage, and County Council come from storeys. Four apartments off each if required a combination of sources (social entrance hall, with two on the • Royal Institute of Architects in housing waiting list, homeless, ground floor and two above. Ireland award for “Best Housing” regeneration, downsizing). Most No lift, but space and electrics in 2014

Housing Agency / 2018 The design has helped alleviate loneliness, as it was designed to encourage ‘accidental’ meetings – people have casual encounters with other residents.

Thinking Ahead: Independent and Supported Housing Models CLUSTER 1: Case Study 7 /49

Staff views Residents’ views The advantages for residents is that people have casual encounters it is a safe environment with a good with other residents. We spoke to one resident and sense of community. This sense of visited her apartment. She said community took at least a year to A good service is provided to that she loved the security establish after people moved in. residents; the caretaker is very much of living in Colivet Court, the available to help fix things, help great level of comfort, heat The design has helped alleviate residents and make sure they are OK. and the economical bills. There loneliness, as it was designed to All maintenance calls are logged to a is a great sense of community. encourage ‘accidental’ meetings – central number and then local staff The community room is very are contacted. good. She also liked the good mix of ages living in Colivet. She didn’t miss anything from where she used to live, except for one close friend, but this Lessons learnt friend has also since moved. “I am very happy here”. • One staff member spoken to thought that the design of the building was perfect except for the entrance gates at the Other residents speaking front of the building, where there is an open area and the about Colivet Court said: building has an overhang. Teenagers congregate here, and “The day I came down and this leads to anti-social behaviour. There is a need to design settled I loved it”, “I fell in love out crime with it straightaway.”

• One view from a local authority staff member is that it “I love the kitchen.” makes more sense to fund two-bedroom apartments than one-bedroom apartments as the construction costs are not significantly greater: “Two-beds can deliver a lot more”. The view was that there is a need to look at designing two- bedroom units as standard – as that provides space for family, carers, or for a couple sharing

• The apartments were built to a generous size. The view is that there is a need to be practical to encourage people to downsize by offering people enough space

• Community room had a lot of thought put into the design – it has been a great success at helping to foster community spirit

Housing Agency / 2018

Cluster 2

Case Study 8: McAuley Place, Naas, Co. Kildare Nás Na Ríogh AHB

Case Study 9: John’s College, The Folly, Waterford Respond Housing Association

Case Study 10: Sue Ryder House, Dalkey, Co. Dublin Sue Ryder Foundation

Case Study 11: Gowran Abbey, Gowran, Co. Kilkenny Private “I love meeting Case Study 8 the residents and having a McAuley Place, Naas, Co. Kildare chat with them, Nás Na Ríogh AHB they have great stories”

New-build and conversion 53 independent For more information: apartments for older www.mcauleyplace.ie people Thinking Ahead: Independent and Supported Housing Models CLUSTER 2: Case Study 8 /53

53 Description one-bedroom McAuley Place, completed in 2011, consists of a total of 53 apartments for dwellings older people, 13 of which are in the existing convent building.

McAuley Place is owned and managed Phased construction work has by Nás na Ríogh Housing Association commenced on a Health-Through- (NnRHA) and is on the grounds of the Learning Centre in a protected structure, former Mercy Convent. NnRHA was to include a community lounge, three 3 established in 2000 to address the creative/workshop/exhibition spaces, creative/workshop/ isolation of older people with an accommodation for an artist in exhibition spaces established housing need, by providing residence and ancillary services. Laura smaller apartments in the heart of Naas Bowen is the architect for the project. with on-site intergenerational facilities, including teas rooms, a community centre, arts and culture centre and 1 urban woodland garden. community Lounge

Facilities

• 53 self-contained one- • Landscaped garden bedroomed apartments (Luisne Garden) • Convent Tea Rooms • Arts and Culture Centre • Community Centre (under construction) • Volunteer Centre • Private residents’ lounge

Funding

McAuley Place was funded through a processes. CAS funding of 95% of the mixture of government funding and accommodation costs was received, locally raised funds. The Department of and the housing is allocated to 75% local Housing provided funds for the building authority nominated tenants and 25% and renovation of the accommodation. private tenants. All pay the same rent, Funds were also raised by local organisers though private tenants also pay “key to buy the buildings and land, and cover money” which is a once off payment the cost of architects to get the project that is drawn down over five years by through the planning and funding the housing association.

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 54/ CLUSTER 2: Case Study 8

Features/design and a lift connecting to the upper and supported by the Heritage & planning floor apartments. Department of Kildare County Council. The garden was designed by Mark • Excellent location in the centre of The residential accommodation Grehan, an award-winning freelance Naas village, with strong connections consists of 53 self-contained one- landscape designer, to enhance to the existing community bed apartments, each with a kitchen/ the existing woodland space and • Respect for independence living room, bedroom, accessible create an environment to promote • Stimulating environment with bathroom and storage. health and wellbeing for all ages. easy access to a range of activities. The purpose of the garden is aligned The incorporation of an arts centre with the United Nations Principles McAuley Place is an independent and a community centre into the for Older Persons which states that: living scheme based on a creative development has been of central ‘Older Persons should be enabled to rather than medical model using importance. maintain or regain the optimum level the arts to connect people and of wellbeing – physical, emotional, enhance wellbeing. The convent tea rooms are manned by psychological and spiritual’. paid staff and volunteers and are open The former Mercy Convent was to the public, acting as a successful The development addresses some of converted to provide 13 apartments, community hub. Volunteers are at the the broader determinants of health, residents and community shared heart of everything in McAuley Place. as outlined in the Healthy Ireland facilities and offices. The remaining Framework, by supporting lifelong 40 apartments are in an adjoining block. The Sláinte Woodland Project, the health and wellbeing. The garden Luisne Garden, was funded by was officially opened by the Minister The scheme is designed to have the the National Lottery through the of State for Mental Health and Older feel of a comfortable hotel and to Department of Health Lottery Fund People on November 8th 2016. provide a welcoming atmosphere for residents and for the local community. Off the main entrance/reception area there is a tea room/café that is open to the public, multi-purpose community rooms, a private resident’s lounge Lessons learnt

• The importance of location – Situated in the centre of Naas, McAuley Place offers a model of sustainable urban living

• Importance of operating to a clearly stated value system; Staff views the UN Principles for Older People

Some comments from staff • The importance of community integration about McAuley Place are below: • The importance of providing successful alternatives “A very pleasant environment, busy, to institutional care but plenty of time for a laugh.” • Used a variety of funding approaches – support from “Very professional but with a local community and government heart.” • Successful social and private model “I enjoy the day working with like-minded people.” • Model for regeneration and use of vacant buildings

Housing Agency / 2018 Residents’ views

Here is what Jane, a widow, who moved from Dublin to live in McAuley Place a couple of years ago had to say about living here:

“It is wonderful, everyone is the same age and mixes well. Management and tea rooms are great. You can go out here and everything is nearby. You can cook for yourself but ring for a meal if you want to. Some people have their own helps. I was six years on my own in my house and did not like it. I can relax and feel very secure here. We have bingo, arts and crafts, the doctor (your own) and bowling. You have privacy and can be by yourself. It is just like a house. Everyone respects everyone else – no one knocks at your door. I thought apartments were like boxes and that you would be stuck in them. The main thing is that you are in town – it is better than X” (where this woman used to live in Dublin.) “I cried when I was Case Study 9 shown around and realised I John’s College, The Folly, Waterford was going to be Respond Housing Association living here as it was so lovely”

Conversion and new A sensitive re-use and Owned and managed build scheme of 57 one- refurbishment of a vacant by Respond Housing bedroom independent institutional building Association apartments for older and new build in people Waterford City www.respond.ie Thinking Ahead: Independent and Supported Housing Models CLUSTER 2: Case Study 9 /57

57 Description one-bedroom The scheme is made up of 57 one-bedroom independent living units for apartments older people owned and managed by Respond Ireland.

A former seminary building was converted The building also contains a café open to into housing for older people, with 21 the public, a library, a conference room, one-bedroom self-contained apartments. a men’s room and an artist’s studio. The The building is arranged around a central Hub café is a vitally important social 5 courtyard area, which has a sensory and recreational outlet for tenants and apartments for garden with seating at the centre. Three also meets the needs of external groups people with specific new-build blocks with a total of 36 one- looking to rent the facilities for meetings needs (conversion of bedroom apartments were built on the and events. There are also at least another 10 bed group home same site as part of the scheme and two public spaces used by different – at development residents come from Waterford City and groups, for example, a parent and toddler stage ) County local authority housing waiting list. group and the AA. The top floor of the building is rented out to Down Syndrome There is also a 10-bed group home in the Ireland which has offices in, and run grounds of John’s College that is being classes from, the building. developed into five apartments for people with specific needs and requirements. A Facilities Co-ordinator manages the building and grounds, supports tenants, The scheme was designed by architect responds to maintenance issues and runs Richard Vaughan (Respond). exercise courses. There is also an Older Persons’ Support Worker who calls to John’s College is located on the outskirts tenants at least once a week and who calls of Waterford City; it is a short bus ride or more frequently to vulnerable tenants. 20-minute walk to the centre. It is close to shops, including a Supervalu, fitness Respond staff link in with public support centre and a church. The scheme is services for tenants – doctors, home-help located in a quiet, peaceful green area services, public health nurses, etc. with lots of trees, great views and within a short walk to the shops.

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 58/ CLUSTER 2: Case Study 9

Facilities

• Self-contained apartments of • There is a beautiful airy café, open • Conference room – large generous size. Large amount of to the public every day from 10am converted church – hired for storage space, universal design to 3pm. Some residents have their conferences and events and used bathrooms breakfast and dinner there for the weekly keep fit classes run • Tenants provide their own • Very warm and inviting communal by Respond! furniture and kitchen appliances spaces and entrances to the • Sensory garden – seated area used • Lift access to all apartments in the building. High quality furnishings in Summer as a meeting point old building and the new blocks and lighting • Men’s room, in converted stables • All of the new built apartments are • Residents have fob access with a pool table and dartboard wheelchair accessible and have to the building used by tenants and open all large balconies • Activation room/library is used by the time • There is open, public access to the public groups as well as tenants, • Residents have their own choir buildings during the day. Gates to for example, the HSE use it on a • Artists in resident studio in the car park are locked at 10pm regular basis converted stable • Car parking for residents • Art exhibited on communal walls

Funding Allocations Features/design & planning This was a former seminary building 100% of the tenants are nominated owned by the Diocese and it by Waterford City and County • Lift access to all apartments was bought by Respond In 2007. Council from the social housing • Very sensitive conversion of a The total cost was €12 million; €8 waiting list. Normally the local listed building million of this was made available in authority provides Respond with • Conservation order meant they state mortgages to Respond from three names for each vacancy and were not permitted to double Waterford City Council through the Respond make an assessment glaze old windows Department of the Environment, following a visit and interview. A • Built to bring as much light and Community and Local Government, criteria when allotting is that tenants airiness into the building €2.25 million was raised through will be able to live independently. • Large apartments with lots of light. private finance in association with College House average size 56 to AIB Bank and Respond provided Some tenants have mental health 70 sq. metres and College Mews the remainder. Respond fundraised issues, drug or alcohol issues. Over average size 55 to 60 sq. metres for the sensory garden and the 20% of tenants are non-nationals. • Special alarm system in building community education centre. to accommodate a deaf couple Rents in the 21 apartments in the • The new apartments all have lifts, old seminary building are CAS accessible design and air to water rents and are set at €73 per week, heat systems installed while the rents for the 36 new-build apartments are based upon the differential rent scheme and are linked to current income. Tenants pay their own electricity and heating bills and pay a €5 service charge.

Housing Agency / 2018 Residents’ views

“Nothing bad about the place, nothing – not one thing negative to say, everything works” “I’m living in heaven”

Thinking Ahead: Independent and Supported Housing Models CLUSTER 2: Case Study 9 /61

Residents’ views

The Housing Agency was given the “Really enjoy getting to know people “Feel extremely lucky to live here” opportunity to speak to five residents through the choir and keep fit classes” and visit three apartments. All the “Have as much privacy as one wants” residents spoken to were very happy “Lovely sunny apartment with a “Pity that windows are single glazed” with their housing. Some of the great view” (this apartment on a corner situation points mentioned by residents were: so four windows on two sides in the “No drawbacks to living here” living room/kitchen space. “Very quiet and peaceful place” “Private and secure” “Views so fantastic” “Warm building and don’t need to put on the heating much” “Affordable rents” “Love being independent but also part of a community” “Love the café” “Miss having private outdoor space – balcony or garden”. (Old building “Lots of storage” with no balconies) “Great neighbours” “Amazing to get such a large Staff views apartment” “No anti-social behaviour is tolerated”

“Great community spirit. Very mixed background of tenants but all look out for each other.”

“Programmes such as the exercise classes, the choir or Lessons learnt other education courses have been very good for fostering • Importance of creating a community – choir, keep community spirit.” fit classes etc. all help foster a community spirit

“Beautiful buildings, well • Hub café is very important as it brings people into the maintained, lovely grounds. community, tenants and staff use it and some tenants Located in a quiet and peaceful work there too area, though close enough to access town.” • Importance of getting tenants, especially men out of their apartments – the men’s room, and classes are very helpful “Great sense of security for tenants. in this regard Tenants like this, as many do not have families close by and it is a • Re-using a large, institutional, vacant building with good way of helping keep them safe.” design and opening it up to the public has been very successful

“The Hub Café is a vitally important • Originally planned to build a day centre, but after visiting social and recreational outlet for other developments around the country and talking to the tenants and it also meets the residents (average age 60 years) decided to build the café needs of external groups looking to rent facilities for meetings • Importance of a vision. Fr. Patrick Cogan, the Chief Executive and events.” of Respond, saw the potential of the building

Housing Agency / 2018 “Residents love Case Study 10 the proximity to the village, and Sue Ryder House, Dalkey, Co. Dublin the village life Sue Ryder Foundation is enhanced by the community”

Conversion and new- Listed building and www.sueryderfoundation.ie build scheme of 50 new build independent apartments and bungalows for older people, with social supports Thinking Ahead: Independent and Supported Housing Models CLUSTER 2: Case Study 10 /63

13 Description apartments An independent housing scheme with social supports for older people located in the seaside town of Dalkey, in Dublin.

The site overlooks Dalkey island and The scheme was developed by the Sue is beside all the shopping and services Ryder Foundation, which is an approved of Dalkey village. There are 50 units housing body. The housing is built 37 of accommodation comprising on a five-acre site which included a one and two- 13 apartments in a historic house historic house which was converted into bedroomed and 37 one and two-bedroom communal space and apartments. The site bungalows bungalows. was bought from the Loreto Order and developed over 20 years ago, with some new housing built more recently.

Facilities

• 50 self-contained housing • Laundry room apartments and bungalows • Oratory • Social care with staff coverage • Mini-gym 24-hour on site • Exercise classes every week • Dining room with 4 course healthy • Social knitting group lunch, every day, provided as part • Emergency service – somebody is of the service always on call and all residents have an • Residents’ lounge emergency pendant • Activity room

Funding

The housing was funded by a mixture of The rent charged is €192 a week and CAS funding and own financing. In the this covers all services and charges and CAS funded units, allocation of units is includes daily meal, laundry, electricity, 75% social housing nominated by Dun emergency care, cleaning and newspaper Laoghaire-Rathdown local authority in reading room . Rents are based on local from the social housing waiting list and authority rents with an extra social care 25% privately allocated by the Sue Ryder package element. Foundation. There are 14 staff employed in the The Sue Ryder Foundation also raises money scheme, including kitchen, night to help fund the housing through its retail supervisors, social carers and shops and from private borrowing. cleaning staff.

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 64/ CLUSTER 2: Case Study 10

Features/design Residents’ views Staff views & planning “I love living here and would recommend “The housing really benefits the • Lift access in main building it to anyone, I have my own independence residents, proof of this is how • Excellent location next to the and can have guests anytime.” long and healthily residents live.” village and set in beautiful The average age is 83 and one grounds beside the sea “There is a resident’s social committee of their residents lived to 106. • Residents have autonomy over and we organise events. This week we their own space. Residents have are holding a BBQ.” “Residents love the proximity to their own bungalow or apartment the village, and the village life and can furnish it themselves One resident we spoke to said she is enhanced by the community • Houses come with cookers likes the weekly mass in the oratory being part of it.” and can be furnished by Sue and that she enjoys her private patio Ryder if required space. Other things that she likes are “Residents enjoy the security • All bungalows have their own that everybody watches out for each and feeling of safety but also private garden space other and that the food is really good. are independent.” • Listed building • Protected on exterior “The dinner gives a social focus • Lift in main building to the day – people make an • Accommodation built before effort to have lunch together universal design guidelines and enjoy sitting around and eating together. Residents are also able to cook for themselves or for visitors, as all housing has its own kitchen facilities.” Lessons learnt

• People love living close to their own communities and close to where they have grown up. The challenge is to get the right site

• It is difficult to make the model cover its costs while being able to deliver all the services that they deliver

• The challenge outside of Dublin is around the scale of the housing. The view is that there needs to be a minimum of 50 housing units for this type of model to make financial sense

• Any future housing needs to be close to the towns and communities that people come from

Housing Agency / 2018 Residents’ views

“Nothing bad about the place, nothing – not one thing negative to say, everything works” “I’m living in heaven” Case Study 11 A growing need for such Gowran Abbey, Gowran, Co. Kilkenny a community Private service

New build scheme of 10 private, independent bungalows attached to a 51 bedroom nursing home Thinking Ahead: Independent and Supported Housing Models CLUSTER 2: Case Study 11 /67

7 Description two bedroom The original idea for Gowran Abbey Nursing Home and Retirement Village was that houses of local Gowran businessman Tommy Farrell and Dr Finian Gallagher – they both saw a growing need for such a community service.

Gowran Abbey Nursing Home Kilkenny Gowran Abbey was built in 2006 and and Gowran Abbey Retirement Village opened in 2007. 3 Kilkenny is one of the first care centres one bedroom to integrate retirement houses – where Gowran Abbey is located in Gowran houses people live independently – adjacent to a Village, County Kilkenny, within walking fully serviced nursing home. distance of the village centre and its shops, post office, church and community The scheme is managed by three local centre. There are bus links to Thomastown doctors. The Nursing Home contains 51 and Kilkenny. 51 residents’ rooms. bedroom nursing home

Independent houses

There are seven two- bedroom single unit. Current fees in the houses cover storey houses and 3 one-bedroom the following: single storey houses. The houses • Accommodation are spacious and include en-suite • Emergency call- link (alarm support) bathrooms. to nursing home • Property management (repairs) All of the houses have their own • External maintenance (gardens) private garden which is communally • Refuse disposal maintained. There is nurse call bell and fire alarm The houses are rented under a care system connected to the nursing service agreement to those who meet home, and the nursing home will call the criteria, i.e. are aged 55 years plus an ambulance and contact relatives on or are an adult with a disability. At the behalf of a resident. Residents can arrange time we visited, the rent was €600 per to have meals in the nursing home and month for a one-bedroom unit and participate in activities taking place in the €800 per month for a two-bedroom nursing home.

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 68/ CLUSTER 2: Case Study 11

Funding Features/design Residents’ views & planning The land for the nursing home A resident we spoke to, who lives in was donated by a local farmer. The • Private facility one of the houses, said that that his scheme was privately developed and • Good location wife is a patient in the nursing home. privately funded. • Housing Integrated with nursing He visits his wife every afternoon and home she goes to his house every evening • Attractive site layout with good to watch television. The resident parking and good landscaping noted that the relationship with the nursing home works very well and that he can go out with his wife when the weather is good – they go to the local Green Apple which is a short drive away. The house is very Lessons learnt bright and airy but could be better insulated. He said that he would like if there was a café in the village that • Relationship with nursing home works well he could go to in the mornings to read the newspaper. • Location close to village is good

• Houses are a generous size and work well for people ‘rightsizing’

• Having 10 housing units works well – it is considered a good size

• Quality of landscaping and way in which houses are set in the landscape is very successful

Housing Agency / 2018 Staff views

Mairead Byrne, the Registered Person in Charge, noted that there is potential for a community- based model not attached to a nursing home, that promotes independence and community. Thinking Ahead: Independent and Supported Housing Models 70/ CLUSTER 2: Case Study 1 Thinking Ahead: Independent and Supported Housing Models CLUSTER 2: Case Study 1 /71

Cluster 3

Case Study 12: Great Northern Haven, Dundalk, Co. Louth Clúid

Case Study 13: Tobar Naofa, Dean’s Lane, Tralee, Co. Kerry Tralee Town Council/Kerry County Council

Case Study 14: An Cluinin, Kilmaley, Co. Clare Kilmaley Voluntary Housing Association

Case Study 15: Bulfin Court, Bulfin Road, Inchicore, Dublin 8 Dublin City Council

Case Study 16: Westgate Foundation, West Village, Ballincollig, Co. Cork Westgate Foundation Case Study 12 The community outreach building Great Northern Haven, is used by different Dundalk, Co. Louth groups within the Clúid local community

New build scheme of 16 Innovative technology to A unique collaboration independent apartments enhance quality of life between Louth County Council, Dundalk Town Council, the HSE, Dundalk Institute of Technology and Clúid Housing Association Thinking Ahead: Independent and Supported Housing Models CLUSTER 3: Case Study 12 /73

Housing designed to help older people remain in their own homes and communities for as long as possible, taking a holistic approach comprising 16 physical considerations, technological considerations, social considerations two bedroom and cost considerations. apartments Description

Great Northern Haven, Dundalk, Co. Louth is a purpose-built two and three-storey 1 development built to enable independent living and enhance quality of life. community outreach building Great Northern Haven aims to provide The community outreach building is an innovative community model for used by different groups within the local ageing in place supported by technology. community. The apartment overhead The project is a collaboration between was originally included to provide Dundalk Town Council/Louth County accommodation for a warden but Council, the HSE and Dundalk Institute is now rented out. of Technology. The housing scheme is managed by Clúid Housing Association. The apartments are strategically located It was designed by MCO Architects and opposite the Primary Health Care Unit PRP Architects London. and close to the Council offices, the leisure centre, the social welfare office, the The need for this housing development church, the pharmacy and the bus stop. was identified during the consultation process conducted to inform the Louth Outreach services are provided by Cúltaca Age Friendly County Strategy. Agencies which employs two people; a former worked collaboratively to deliver an nurse and former guard, as service co- innovative, first of a kind development ordinators providing outreach community which supports older people to services to the wider community. Cúltaca continue to live independently in their has 150 volunteers. Shared spaces in own communities. This was a flagship various locations acts as hubs. Cúltaca project for County Louth as Ireland’s first provides a number of social connections ‘Age-Friendly’ County, and for the Netwell and interventions, and helps match & CASALA research centres at the Dundalk people with local services and supports. Institute of Technology. There is a research element to the scheme, The development contains 16 apartments with the Netwell Centre in Dundalk – 15 occupied and one apartment that is Institute of Technology setting up retained for research/short stay purposes. an Ageing-in-Place research project The housing was built to support Ambient using research gathered from the Great Assisted Living and allows for physical Northern Haven. adaptability with changing needs of residents as they age. There is also a Great Northern Haven aims to balance community outreach building with an autonomy with social connectiveness. additional apartment at first floor level. The sixteen apartments all have two bedrooms, with floor areas ranging from 85 square metres to 70 square metres.

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 74/ CLUSTER 3: Case Study 12

Facilities Features/design & planning

• Sixteen purpose built smart • Centrally located, close to the mechanical ventilation heat two-bedroom apartments Primary Health Care Unit, the recovery and a green roof • All apartments have an ensuite local authority offices, the leisure • The building was designed bathroom and guest bathroom centre, the social welfare office, before the CEUD Universal • Own balcony or patio space the church, the pharmacy and Design Guidelines for Homes was • One guest/ research apartment the bus stop published. It takes account of • Two lifts to first floor • Developed on a brownfield site Lifetime Adaptability guidelines apartments, apartments • Adaptable design and and other accessibility guidelines accessed off a walkway incorporating a universal • Community outreach building design approach Design features include: with apartment over • Strong social supports • Direct access to bathroom • On-site base for research provided by Cúltaca from bedroom • Innovative use of technology • Bathroom is fully accessible (using internal monitors to give and is designed so that a ceiling security, support and comfort to mounted hoist can be easily residents and their families) installed (though, to date, this Funding • Ambient sensor technology has not been used) supports monitoring of patterns of • Adjustable height sink and Funding support came from the behaviour over extended periods cooker in kitchen Department of Housing, Planning of time and deviations in these • All electrical items interconnected. and Local Government, Sustainable patterns (e.g. heating responds to opening Energy Authority Ireland and • Sustainable design features, such of windows) Atlantic Philanthropies. as a central wood pellet boiler, • CAT6 cabling in every room

Lessons learnt

• 16 apartments is a good size • Energy brief should be re-considered for future projects – energy costs were very high • Same density but maybe a different shaped site at construction stage and the bio-mass boiler (site is long and narrow) might work better is not used

• There is no common laundry – that would • Keeping care separate from housing works have been a good thing to have well as a model – scheme is ‘care ready’ but not based on a care model • CAT6 cabling in each room is very helpful • Door-closers are an issue (many residents • Cabling for actuators on windows and for hold kitchen/living room door open). Also, opening/closing blinds works well doors are heavy

• Community outreach building could be used more by residents

Housing Agency / 2018 Allocations

The first residents moved to Great Northern Haven in 2010, with the housing provided to residents with a health or housing need. Sixty percent of the residents are allocated by the local authority from the social housing waiting list. The remaining 40% are people that the HSE identify based on health needs.

Great Northern Haven originally planned to house people over the age of 65 years but have accommodated two people under 60 years of age. Case Study 13 “The design is brilliant, it has a Tobar Naofa, Dean’s Lane, Tralee, Co. Kerry continental feel. Tralee Town Council/Kerry The restoration County Council work is excellent”

56 Independent living New build and refurbished units with supports for convent building older people and primary health care facility Thinking Ahead: Independent and Supported Housing Models CLUSTER 3: Case Study 13 /77

56 Description one and two- The Convent of Mercy School and Convent were purchased by Tralee Town Council bedroom (TTC) in 2002. This opened up a large development site on Dean’s Lane and presented apartments TTC with the opportunity to improve accommodation and facilities for older people in the area.

The ‘Tabor Naofa’ development consists Trá Lí, Kerry Traveller Development Project, of 47 apartments, plus one caretaker HSE, RAPID, An Garda Síochána and the apartment and a Primary Health Care Presentation and Mercy orders. 1 Facility, with a further 8 apartments on Primary Heath the first floor above the Primary Health The scheme was developed in the following Care Facility Care Facility. It is located in the existing, three phases between 2007 and 2012: converted, Moyderwell Convent. The • Phase 1: 42 apartments National Building Agency/Housing Agency • Phase 2: 6 apartments were the architects for the development. • Phase 3: 8 apartments and Primary Health Care facility (located in Convent). The project, first launched in 2004, has seen Tralee Town Council engaged with the Tobar Naofa is located close to the community organisations and a range town centre of Tralee, within five of agencies operating in the area, including minutes’ walk of the church, shops, St. Brigid’s Community Centre, Partnership post office and pub.

Facilities

• 56 one and two-bedroom • Allotments apartments – 4 apartments are • Outdoor fitness facilities fully wheelchair accessible , 45 • Energy Centre accessible and 7 not accessible6 • Daycare Centre in existing convent Managed by: Kerry County Council/Tralee • Community room Municipal Area. The HSE manage the • Restaurant (in Daycare centre) Daycare Centre.

Funding

Regeneration/Housing funded by Funding Model DECLG; Kitchen equipment and one Mainly funded by the DHPLG with boiler funded by HSE. a contribution from HSE.

6 Wheelchair accessible goes beyond Part M accessible.

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Allocations Staff views

In March 2018, there are 58 residents “This is the way to go – Daycare with nursing supports. This is a living in the scheme. Over half of financially viable model. People feel they are part of the community. these come from the local area and The two people from the Travelling community have integrated. age ranges from early 50s upwards. Life expectancy for Travellers is generally 15 years less than for the Thirteen of the residents receive settled population but these people are doing well in their seventies. health care services daily. People Intergenerational activities are important – 5th year students come are referred by the local authority, in once a week. The well-being aspect is important, with a shift from with high priority given to those acute care. This model means people are in a position to notice if with identified physical needs. someone is not eating or is confused and can intervene at an earlier Many downsize from their existing stage. The health centre has good contact with GPs. Four residents homes because of health needs. have no next of kin and the Care Centre is aware of their circumstances. Two members of the Travelling All are referred to the Health Centre by their GP. Podiatry care reduces community, both in their seventies, the incidence of amputations in diabetic patients. One thing lacking is are living in the complex. a treatment/clinical room for people coming in from the community. A more enhanced health care facility would be good.”

Having a HSE strategy for inclusion of Travellers and Roma people is Features/design important. It was noted that Maori (New Zealand) and Malta both have & planning very good models of care in the community for older people.

• 56 good sized apartments with balconies • Energy efficient district heating scheme with underfloor heating • Daycare Centre with easy access to 1854 The Mercy Order arrived in Tralee Primary Care Team, physiotherapy, 1858 First Mercy Convent completed in Balloonagh, Co. Kerry respiratory care and diabetic care 1872 St. Mary’s Convent at Moyderwell established • Resident warden who also oversees the allotments 1878 St. Mary’s Convent at Moyderwell constructed for the • Meals available in the daycare Mercy Order within the gardens of the former deanery centre or can be delivered to 1936 – 1939 Chapel extended, addition of bedrooms and windows residents and internal layout re-configured 2004 • Accessible gardens 2002 Convent sold by the Mercy Order to Tralee Town Council • Engagement with local 2007 National Building Agency Ltd. engaged by Tralee Town community including: Council to prepare design work and proposals for the intergenerational activities Convent and surrounding site in conjunction with an with transition year students Architectural Heritage Assessment from nearby secondary school, developing a regeneration walk, 2010 Construction commenced on conversion of the upper floor currently installing a geodesic to apartments for older people, with HSE day-care facilities dome (for plants and information) on the ground floor in the allotment area and a 2012 Refurbished convent completed and occupied creative writing group

Housing Agency / 2018 Staff views

“This is the way to go – Daycare with nursing supports. This is a financially viable model.”

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Residents’ views

One resident said that he moved to the buildings. He said that, within connection to the local community into an apartment in Moyderwell in a year of people coming to live in and the replacement railings look 2012. Before moving, he was ill and Tobar Naofa / Moyderwell, people well. He noted that the general living in a cold house; he said that he look younger and that the scheme ambience is good, that staff are was told by the district nurse that he should be replicated all over the supportive and that people can would not have survived if he had country. He noted that the location, retain their independence. remained living in that house. This close to the town centre with shops resident is an art historian and, for nearby, is very good and that we This resident lives in a one-bedroom him, “the design is brilliant, it has a need to go back to living in towns apartment and said that it would be continental feel. The restoration work and to having a connection with better to have a second bedroom is excellent”. He said that the outside other people. so his children could visit and, if spaces are very important; he likes the balcony was one foot deeper, it the trees and the outside spaces He had some concerns about the would be more useful. The resident and going to the allotments, “having convent walls being removed – he noted that Peter, the warden, is key good benches and a garden to walk felt that the 19th century garden to the success of the scheme. He in is important”. was an important feature and the said that you would want to be really removal of the garden walls means grumpy not to like the place and that He also said that he likes the clean you feel a bit exposed using the he does not know anyone who does lines, that everything is simple and exercise equipment – however, the not like it. that there is not an institutional feel upside is that there is now a better

Lessons learnt

• Location close to town is a critical factor in • An occupational therapist should be success of scheme involved at the design stage

• Model of independent living associated with • Consider walking distances from lifts (position a Daycare centre, where medical support is of lifts in convent means that it is a long walk available, if requested, has proved to be very for some from the lift to their apartment) successful • It would have been helpful to have had a • Communal garden and allotments have made a treatment room in the Daycare Centre - the significant contribution to the scheme treatment room currently operates out of Kingdom Voluntary Housing for Older • Resident warden contributes significantly People nearby

• Apartments are reasonably spacious, however, • Boiler house could be larger – boiler was more storage and slightly larger balconies planned for wood pellets but uses wood chip would have been helpful. Also, a second which needs to be delivered every second day; bedroom would allow for relatives gas is available as a back-up or a carer to stay overnight

Housing Agency / 2018 Case Study 14 “The outreach An Cluinin, Kilmaley, workers call County Clare several times Kilmaley Voluntary Housing a day” Association

24 independent new build Independent housing with Managed by: Kilmaley dwellings built in two supported care (if needed) Voluntary Housing phases and HSE run day centre Association/HSE and health centre Thinking Ahead: Independent and Supported Housing Models CLUSTER 3: Case Study 14 /83

20 Description two bedroom The houses form a retirement village in the centre of Kilmaley village, adjacent apartments to the Catholic Church and within walking distance of the local shop and post office. There are 24 independent living dwellings, supported by on-site Daycare and Health Centre services.

The aim of Kilmaley Voluntary Housing scheme was used to create a sculptured Association is to provide housing with mural that reflects local interests. 4 care and support, when needed, in a one bedroom home environment within the rural Each dwelling has a monitoring alarm apartments area of Kilmaley, Co. Clare. that will contact the outreach workers, and an outreach service is also provided Eight two-bedroom and four one- from the Daycare Centre to the residents bedroom dwellings, a Day Centre and of the houses, providing assistance with Health Centre were opened in 2004. daily living needs and assisting people 1 An extension to the Day Centre was with going to bed and getting up in the day centre and completed in 2010 and an additional morning in the surroundings of their own health centre twelve two-bedroom apartments, homes. Care and assistance is available were completed in 2014. to all residents in their own homes when required. The dwellings are spacious, with generous circulation and storage spaces. The The nearest pub and a larger shop and kitchens are naturally lit. The first phase restaurant are approximately 500m away. of dwellings is built around a courtyard A footpath, linking the complex to these with links to the Daycare Centre and facilities, is currently being constructed. to the Church and Village. The second The town of Ennis is approximately 10km phase, consisting of twelve two-bedroom from Kilmaley village. The Clare Accessible dwellings, is built on two levels. On the Bus brings people to the shopping centre lower ground level the “percent for art” in Ennis on Saturdays.

Facilities

• Twenty two-bedroom and four as the Daycare Centre and includes a one-bedroom spacious, fully doctor’s room, nurse’s room, waiting accessible, dwellings area and kitchenette and toilets • Daycentre and Health Centre • Landscaped gardens that provide outreach services • Monitored alarm to residents. The Health Centre • Remembrance garden, green house, accommodates the public health men’s shed and storage building on nurses and a general practitioner the grounds of the complex service. It is in the same building

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 84/ CLUSTER 3: Case Study 14

Features/design & planning

• The Daycare Centre provides older people in the immediate Public Health nurses are based in morning tea/coffee, lunch, locality, with 30 people regularly the Health Centre and there is a hairdressing and chiropody attending four days a week. It mother and baby day once a week services, arts and crafts, gardening, is run by a manager and there • A priest says mass in the centre exercise classes and entertainment is a chef (20 hours per week), once a month to older people from Kilmaley and care assistant and cleaning and • Primary school children from the surrounding parishes kitchen assistants. The Daycare the local school visit the Daycare • This is a rural community, and Centre is open four days a week. Centre for special events. A bus keeping hens and growing It includes a dining area, activity service is provided to and from vegetables are important activities area, art room, clinical room (for the Day Centre that residents and clients of the chiropody and assessments), store, • There are plans to locate a Daycare Centre participate in. The kitchen, two toilets (one with Community Centre on a site eggs from the hens are used to wet room/shower), quiet room directly across the road from the make scones and birthday cakes and laundrette (not for use by development and beside the • The Daycare Centre caters for 110 residents) and hairdressing room local school

Funding section 39 grant from the HSE and rent from the residents. This meets the Kilmaley Voluntary Housing Association annual costs of staffing, insurance, Staff views was formed as a sub-committee equipment, materials and food. The of Meithal Kilmaley Development running costs of the overall complex “People are like an extension Association in 2000. CAS funding of are in the region of €300,000 annually. of your family.” 95% of the accommodation costs was received and the housing is The Daycare and Health Centre are “The procurement process is allocated to 75% local authority mostly funded by the HSE, with some difficult for small organizations nominated tenants and 25% private donations and other funding. The to manage. The Irish Council tenants. It was noted that demand HSE contributed to the building of for Social Housing (ICSH) were is greatest from those that own the Health and Daycare Centre. a great support.” their own homes for the private allocations. “Homes on their own are not enough. The social and support Residents pay a weekly rent; €80 for a Residents’ views aspect provided by the Day Centre two-bedroom dwelling and €67 for a and the work done by outreach one-bedroom dwelling. ESB and “I like the company.” workers is very important.” refuse collection are paid by residents. Heating is by wood chip boiler and “I feel very safe here.” “Having variety is good for residents pay €20 per week for six staff and residents.” months of heating. The Housing “The staff are very nice.” Association maintains a sinking fund for maintenance, and a maintenance “I can have dinner in the Day Centre.” person is employed for 15 hours a week. “I have an alarm.” Kilmaley Voluntary Housing Association depends on annual fundraising to meet ongoing expenses, with a

Housing Agency / 2018 Staff views

“Outreach services finish at 10pm. It would be good to have overnight cover, particularly for people who are terminally ill – but not in order to create a hospital-type environment.” “This is a better way to grow old.”

Thinking Ahead: Independent and Supported Housing Models CLUSTER 3: Case Study 14 /87

Lessons learnt

• It is important to work with clients and to be • Three of four people from the community sensitive to their needs and the backgrounds employment scheme work as providing they come from. Kilmaley is a rural community important links to the community and are so, for example, the residents enjoy growing a very valuable resource vegetables and keeping hens • There is a demand for more independent • The Day Centre is a focus of social activity supported housing of this type for private and helps residents to maintain social contacts residents with family, friends and to make new friends, through the outreach program • Originally, the criteria for obtaining a house was poor health and poor housing. Loneliness is • Returning emigrants can make new friends now recognised as an important criterion at the Daycare Centre • Security and safety are particularly important • Supported Housing of this type reduces the for older people need for full-time nursing care. The difference in cost in providing this model and in providing • Daycare must be adequately resourced long-term care is significant. On completion of and funded the first phase, in 2003, four people came out of long-term residential care to live in the housing • Dwellings should be spacious enough to and only one person has ended up moving to accommodate one or two items of furniture residential care since its creation from the resident’s previous home

• It was noted by staff that “this is a better way to grow old”

Housing Agency / 2018 Case Study 15 “I have a small garden under Bulfin Court,Bulfin Road, the window – Inchicore, Dublin 8 it is good to Dublin City Council have a garden”

New build scheme of 50 Managed by: Dublin City independent apartments Council / HSE for older people with caretaker Thinking Ahead: Independent and Supported Housing Models CLUSTER 3: Case Study 15 /89

38 Description one bedroom Bulfin Court forms part of the overall development of St. Michael’s Estate, apartments in two- Inchicore, on lands purchased in 1999 by Dublin Corporation for local storey blocks authority tenants.

Completed in 2002, Bulfin Court is The community centre, which has a development of 38 one-bedroom incorporated one of the apartments, apartments in two-storey blocks and 12 contains a dining room, kitchen, single storey one bedroom dwellings. It communal/chiropodists room, laundry 12 includes Bulfin Court Day Centre, which and drying room, office facilities and one bedroom single provides meals, companionship and social staff shower. storey dwellings gatherings for senior citizens who live there as well as providing meals to older Meals are delivered from the centre to people from the wider community. A bus older people in the area. The centre brings other older people to the centre is used for local community events, for meals. The project formed part of such as parties, language classes, and the overall development of St. Michael’s computer classes. It is also intended that, 1 Estate, Inchicore. when the nearby St. Michaels Phase B is day centre complete, residents from there will have All bungalows and the ground floor access to the community facility. apartments are wheelchair accessible. There is a full-time liaison officer in the Bulfin Court is located close to a Luas centre. The HSE looks after the running stop and there are shops, a Church and of the meals and have two or three full- women’s resource centre nearby. There time staff. is a primary care centre located next door to the facility.

Facilities

• 50 one bedroom apartments in single and two storey blocks • Day Centre with dining, laundry, chiropody and community/ educational facilities • Landscaped gardens

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Features/design Residents’ views & planning Staff views A local lady who has been living • Urban housing scheme that has in an apartment in Bulfin Court “it is all about community”. active links with the community for 6 years said: • Excellent location close to public “I collect people for lunch, 30-50 transport, shops, etc “The apartment is great, people are people every day. I would not • Provides daily meals for residents great. The ceiling in the apartment change anything. The kitchen is and older people from the area, is too high but the heating is good. I wonderful. The office could be which enables people living in have a small garden under the window a bit bigger. The social aspect is the housing to maintain and – it is good to have a garden. Doors the most important thing.” create new friends are secure and there is an intercom. • Nicely landscaped and many of I would not change it for anything “The home help takes meals out the residents have personalised else. Being able to get meals in the to vulnerable people.” the space outside their homes community centre is good. Gutters are • Plenty of passive surveillance not wide enough and there have been provides feeling of security some maintenance issues. There were problems with the bathroom windows but they have been replaced. The thermostat is good.”

Lessons learnt

• The dining room provides an important focal point to the centre

• As meals are also provided for other older people in the area, it also acts as a community hub

• Linking the community facility to the housing is very successful

• It was noted that some schemes for older people that do not have community facilities are not so successful

• The mixture of apartments and bungalows works well

• Not having lifts to the first-floor apartments limits their usefulness

• Achieving good acoustic separation between dwellings was noted as important, as noise disturbance is the main source of friction

• Having both Dublin City Council and the HSE on site works well

Housing Agency / 2018 Residents’ views

“I would not change it for anything else. Being able to get meals in the community centre is good.” “I love it here. It Case Study 16 has given me a Westgate Foundation, new lease of life. West Village, Ballincollig, I feel very safe Co. Cork and am much Westgate Foundation more relaxed.”

36 new-build independent Developed and Managed www.westgatefoundation.ie bungalows for older by: The Westgate people and a Daycare Foundation Centre Thinking Ahead: Independent and Supported Housing Models CLUSTER 3: Case Study 16 /93

28 Description one bedroom Westgate Foundation is a community-based organisation that was founded in dwellings 1985 to provide a range of services to older people, it is an approved housing body affiliated to the Irish Council of Social Housing.

Westgate includes a Daycare Centre The Daycare Centre is currently being and 36 independent-living houses; 28 extended to provide additional one-bedroom single-storey dwellings bathrooms, showers and health 8 and eight two-bedroom single-storey care facilities. two bedroom dwellings. The houses were built in 2002. dwellings Housing is managed to encourage There are sixty staff and volunteers independence. People keep an eye working at the Foundation providing out for each-other but it is not the following services: “in your face.” • Daycare activities – social activities 1 • Community catering – transport daycare centre • Sheltered housing • Social work – counselling

Facilities

• 20 independent dwellings for • Daycare Centre with catering, people aged 55 years plus community, social care and healthcare • 6 emergency dwellings for facilities. Residents have access to people aged 55 years plus services at an agreed fee. The Daycare • 10 non-social or ‘key money’ Centre operates five days a week dwellings • Landscaped grounds • 8 of the dwellings have two- • Ample parking for residents bedrooms, the remainder are one-bedroom dwellings

Funding

The building was funded using CAS fundraising and government grants. funding. Westgate Foundation is a The HSE provide funding for the Daycare registered charity and limited company Centre and associated facilities. and it is funded through service income,

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 94/ CLUSTER 3: Case Study 16

Allocations Features/design & planning

The Sheltered Housing Project is • Excellent location on a bus route, • Most residents have personal supported by the Department of the with a hotel, shopping centre, alarms (on a private basis) Environment and Heritage and by chemist, airport and other services • Electric storage heating Cork County Council. Allocations for nearby (one resident used to go on • Maintenance take out the the social and emergency housing the bus every week to go dancing) bins for the residents come through Cork County Council. • Residents have access to facilities • Dwellings are all single storey in the Daycare Centre, including and built around courtyards All houses are occupied and there meals and social events • There is undesignated parking are currently 40 people on the • Nursing care is not provided to in the courtyards waiting list for the keyholder/non- residents – the centre will contact • Two-bedroom houses are local authority dwellings. ambulances and relatives on wheelchair accessible behalf of the residents, if need be • Hall and door widths in one- All residents are aged 55 years plus • CCTV cameras in courtyards bedroom bungalows do not and some are still working. There • Strong sense of security facilitate wheelchair access are slightly more men than women. • Exterior of dwellings is maintained • Houses are a good size and there Most of the residents in Westgate by the Foundation. Residents are is space, particularly in the two- live on their own. responsible for the interior bedroom houses, for residents • No differentiation between to have some of their own ‘keyholder’ and local authority belongings dwellings • Good acoustic separation • Maintenance service available between dwellings to residents

Staff views Lessons learnt

“Providing the range of services • Funding and resourcing to provide the level of service that the Foundation would provided is an issue like to provide using existing resources is an issue.” • Demand for keyholder/non-local authority allocated places far exceeds supply “We keep an informal eye out for residents.” • As a result of the recession, those seeking emergency accommodation, come from all backgrounds “An issue has arisen a couple of times, where ‘keyholders’ would • The need to feel secure is very important for older people, like to be able to pass their and being in a secure environment is very important house on to children who have for their well-being disabilities. However, because of the age restrictions, this is • The day centre does not interfere in residents’ lives not possible.” unless asked to do so

• Westgate demonstrates the value of encouraging independence while also being available if assistance is needed

Housing Agency / 2018 Residents’ views

“Places like this are a Godsend.” “People are very helpful. I have nice neighbours. I can come and go, everything is within walking distance.” “The service you get from the centre is wonderful”. “Storage heaters are expensive – it is a problem, but not a big problem.” “Security and cameras are important. I feel safe.” “There are enough parking spaces so you don’t fall out with neighbours over parking.” “There are people to help you with maintenance issues.” “You can get a good healthy lunch every day.”

Cluster 4

Case Study 17: Anam Cara, St. Canices Rd., Ballygall, Dublin FOLD Ireland

Case Study 18: Carebright Community, Bruff, Co. Limerick Carebright

Case Study 19: Dublin City Age Friendly Housing with Support, Inchicore, Dublin Circle VHA and Alone Having their Case Study 17 own bed-sitting room, own keys Anam Cara, St. Canices Rd., Ballygall, Dublin to front door is FOLD Ireland very important for privacy

56 New-build housing Managed by FOLD Ireland www.FOLDireland.ie with care units Thinking Ahead: Independent and Supported Housing Models CLUSTER 4: Case Study 17 /99

56 Description residents in total Anam Cara Housing with Care was opened in 2007 to provide a new and flexible approach to providing housing, care and support to older persons with a diagnosis of dementia and older persons in need of care services.

It is a two-storey building and the ground There are social carers on site caring for floor dwelling forms a secure environment the residents, funded by the HSE. All 28 for people living with dementia. Anam residents have a care plan in place, and residents are Cara is recognised by the Health Services medication may be administered by staff. frail and elderly Executive (HSE) as a Housing with Care Scheme providing residential care services This is an alternative to nursing home and not as a Nursing Care facility. care. It enables residents to have greater independence than they would This is a housing with care development have in a nursing home, while there is 28 with 56 residents. It is managed by FOLD greater safety, security and care provided residents are living Ireland and is regulated by HIQA. It caters for than in independent housing for older with dimentia people with medium to low dependency people. needs.

Facilities

• Residents’ rooms with living/ • Residents furnish their own space bedroom space, own bathroom • Own key to door and kitchenette • Full-time care assistants and eight • Shared facilities, including shared full-time staff on at any one time. Staff kitchen and dining rooms, sitting all have FETAC level 5 qualifications and rooms, TV room, central hub, have training in dementia, elder abuse laundry and a guest room and occupational first aid training • Communal gardens

Funding Allocations

Funding for the building came mainly There is an allocations panel made through CAS. Residents pay rent of €110 up of FOLD, the HSE and Dublin a week to covers all costs, including City Council. heat, electricity and food. There is a care contribution of €70 a week per resident which comes through Section 38/39 funding from the HSE.

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 100/ CLUSTER 4: Case Study 17

Features/design & planning Staff views

• Links to local community We spoke to two people working in Anam Cara. and church Some of the views expressed were: • Next door to Ballygall Housing • Maintain independence, • This is a social model rather Scheme (case study 1) which is residents can come and go than a medical model of also run by FOLD as they please (for dementia housing • Access to services will improve patients – depends on • Residents with early onset when new external gate inserted assessment) dementia are getting the level between Anam Cara and • Residents have their private of support to help to ensure Ballygall schemes space and own furniture that their condition does not • Designed for dementia; • Linked in with the community, progress and remains stable no dead-ends in corridors church, men’s sheds, local pubs • Having their own bed-sitting • There are built in spaces by front • Try to keep life as normal room, own keys to front door doors for residents to create their • Own front door is very important for privacy own memory boxes • Like home from home for people • Family can come in and out • Slows deterioration in health whenever they want to visit, with • Needs to be more of these no restriction on visiting times places

Lessons learnt

• A critical factor for the success of this type of housing is to have a good relationship between GPs and housing providers. As more of cluster 4 type housing is developed General Practitioner funding based on a housing model (€183 a year) rather than a nursing home model (€450 a year) may need to be reviewed

• An issue for developing this type of housing is that there is no funding structure for this model of care and housing

• Need specific standards in place for this type of housing model. Currently Anam Cara is regulated by HIQA and adheres to nursing home standards. Follow the 2007 Health Act, even though this is a housing model

Housing Agency / 2018

Case Study 18 Ireland’s first purpose-built Carebright Community, community for Bruff, Co. Limerick people living Carebright with dementia

Developed and managed Architect John Quinn, www.carebright.ie by: Carebright Community Quinn Architects Thinking Ahead: Independent and Supported Housing Models CLUSTER 4: Case Study 18 /103

Housing with Care providing a supportive environment for people living with dementia. This is a Dementia Village and is the first of its kind in Ireland with 3 three bungalows, each containing six private living spaces. bungalows Description

Carebright Community is Ireland’s first purpose-built community for people 6 living with dementia and is in the town of Bruff, Co. Limerick. The first private living spaces residents moved in in March 2018. in each The community is set on a four-acre site The community will be home to 18 people in the town, opposite the GAA grounds. living with dementia when it is fully It is made up of three bungalows, each operational. When we visited there were ten containing six private living spaces and people living in the Carebright Community. 1 gardens, a community hub including a community hub café (opening later in 2018), hair salon, Each bungalow has six private with a café, hair fitness centre and large community living spaces, which include a large salon and fitness room and office. bedroom, with a sitting area, large centre ensuite bathroom, storage and doors The community focuses very strongly on to an outside private patio area. Each the outdoors; each bungalow has its own bungalow also has a large communal communal outside space, while each sitting room, kitchen and dining area, resident has their own private outside communal outdoor space and patio space off their living/bedroom seated area. space. There is a large kitchen garden, walking and seated areas and sensory The scheme has a resident dog, Sheila, and remembrance gardens. and had a donkey for a while.

Facilities

• Large Daycare/community room • Café will be open to the public • Café with a large commercial kitchen • Commercial kitchen • Each house has its own sitting • Hair salon for residents room, kitchen, dining area, utility • Exercise room/Gym room, outdoor areas. Large • 24-hour cover with carers communal spaces in each house • All bedrooms open to private • 24-hour cover by nurse outdoor space • Community space will be open for Daycare/social care of Carebright’s clients living in the wider community

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Features/design & planning

The vision of this community is to provide a home for people living with dementia to live as independently as possible, and provide an alternative to a nursing home.

• A non-clinical environment. No bringing the outside in with the colour schemes uniforms, nurses and carers cook • Spent money on ‘sun-downing’ in each house and take part in daily living activities lighting which is special interior • Bedrooms have flotex flooring, with the residents. Residents are free lighting to help people suffering which feels homelier and carpet- to move around within the site and with dementia like but is strong and can be live as independently as possible • A lot of thought went into colours cleaned easily • Residents and carers in each and ensuring contrasts between • Lighting comes on automatically bungalow organise the weekly spaces, objects, light switches, and in the bathroom ensuite and the shop and cook together between things such as toilet seat, bathroom is located within • Regulated by HIQA handles, and rails in bathrooms eyeline of the bed • Interiors designed for lots of • Interior designer from Limerick • Air recovery system natural light, large windows, Institute of Technology helped • Underfloor heating

Funding Allocations Staff views

Funding has come from a mixture of Limerick Local authority have • Homely atmosphere sources. The total cost is approximately nominations for one house (6 • Open to families to visit €5 million. Sources of funding: places- in process of sorting through • Residents already have seen • €1.5 million from the allocations for these. These residents a reduction in the amount of Department of Health will be integrated within the medication needed since moving in • €1.2 million from the JP McManus community). • Providing types of homes that were benevolent fund needed and not being provided • CAS funding of €770,000 for The criteria to enter the scheme is • People able to live more independent one of the houses. a diagnosis of early to mid-stage and fuller lives than perhaps they • DHPLG grant of €7,500 for dementia, and able to live and would if in a nursing home communal spaces. communicate within a group • Some people will be coming • HSE funded some equipment. of six people. from an isolated background • Carebright’s own reserves and will be able to live more • Leader grant for furniture social, integrated lives • Donations of furniture from furniture shops and private individuals • Loan from Tomar

Most residents will come in on the Fairdeal Scheme (or some may pay privately). The payment through Fairdeal is the same as if residents were living in a nursing home as there is no specific funding model for this type of housing scheme. It is not known yet if operating costs will be higher than a nursing home.

Housing Agency / 2018 The vision of this community is to provide a home for people living with dementia to live as independently as possible, and provide an alternative to a nursing home.

Lessons learnt

Took eight years to get from concept to opening – main hold-ups were to do with getting the right site and raising the funding.

• Important to take time to get the right mix in • Difficulty getting GPs to take on the scheme and do the model between social and clinical house visits

• Vision development helped by Rodd Bond in • Importance of getting the right architect Great Northern Haven who could see the vision

• Architect really understood what they were trying • Visited dementia villages in England (Belong) to provide. Was knowledgeable about designing and in Netherlands (Hogewey) for inspiration for dementia • Finding the right site was very important – wanted • Need to change medical mindset – to be less to be in a community and within village or town cautious or risk adverse so that residents can live boundaries more independently. Mindset of staff and families also need to change • Funding route not straightforward. With CAS, had to put a charge on part of the scheme on the • Took a while to get the right staff mortgage which has an impact on Carebright

• Nurses need to be comfortable with slightly different • Need for a new funding model for this type of housing role; for example cooking and not wearing uniforms • Under HIQA regulations a nurse is required on site Case Study 19 An alternative housing model that Dublin City Age Friendly Housing with Support, falls between living Inchicore, Dublin independently and Circle VHA and Alone residential care

New build 52 independent A partnership approach, More information: apartments for older with Circle Voluntary www.housingagency.ie/ people – a new model of Housing Association and Our-Publications.aspx housing for older people ALONE Housing awarded currently being developed the contract to build and run the housing scheme Thinking Ahead: Independent and Supported Housing Models CLUSTER 4: Case Study 19 /107

New Model of Housing for Older People where the key components of physical environment and care supports are provided onsite, integrated 36 into the community and are designed with Older People at the centre. The one and a half Rebuilding Ireland Action Plan for Housing and Homelessness recognised this bedroom units project as a Pathfinder Project. Key element of this project is the inter-agency approach taken to its development. 16 Description two bedroom units This is a new model of housing that is currently being developed in Inchicore in Dublin. There will be 52 apartments for older people with communal facilities (health and social) on the same site.

As part of this project, an evaluation of the Association and ALONE). Phase two is work undertaken to gather the learnings currently underway, which is the detailed was built into each phase. The housing will design and build phase, and phase three provide independent housing but with will be when tenants move in. A toolkit is access to care and support services being developed as the project progresses on site, with a facility for emergency so that the learning can be used by services for older people in Dublin. other housing organisations interested in developing similar type housing. This project has been divided into three phases led by a steering committee. This housing is an alternative housing Phase one is complete; which was from model that falls somewhere between development of the concept to the overall living independently and nursing design and awarding of the project to home/residential care. the AHB/s (Circle Voluntary Housing

Facilities

• Planned that there will be 36 one • Laundry and half bedroom units to facilitate • Hairdressing/beauty salon people as care needs change, extra • Small meeting room for residents space for family or carer circa 63 and visitors square metres and sixteen two- • Office space for staff – to include a bedroom units circa 80 square manager’s office, care staff office, staff metres lounge and kitchenette and toilets, • Fully self-contained apartments changing rooms • Communal space to include a • Refuse store and plant room lounge, dining area, catering • Guest room with ensuite kitchen, small lounges, public • Community alarms and other toilets assistive technologies • Fob controlled entry

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models 108/ CLUSTER 4: Case Study 19

Funding Dublin City Council owned the site Features/design and signed-the site over to Circle & planning It is planned that Capital funding Housing Association on awarding will come from the Department of the contract. • Purpose-built accessible building of Housing, Planning and Local • Larger sized units to include Government through CAS, with a changing needs and space contribution to the construction of requirements as people age, the community facilities being made Allocations such as space to accommodate a by the HSE. bariatric hospital bed There will be an allocations panel • Access to care and support The DHPLG is funding higher set up to identify residents for the services on site and a facility for specification homes of one and scheme. A commitment to enable emergency services half-bedroom size to facilitate extra the HSE to nominate up to 25% of • Staff onsite – medical and housing space requirements as people age. the residents based on health needs • Extra communal facilities will has been agreed. It is envisaged that provide twice as much space as The HSE (and the Department of Health) the remainder of tenants will be the normal level of communal have agreed multi-annual funding to nominated by Dublin City Council. facilities funded for independent cover the costs of care, and the DHPLG housing for older people and the HSE are jointly funding the • Safety and security built into extra communal facilities. the design, with fob or person- controlled entry

Lessons learnt

• Creation of a steering group was very important to this project. (DOH, DHPLG, HSE, DCC and ICSH)

• A new funding model has been recommended but not yet developed for further roll-out of these types of housing schemes

• Very important to create a strong vision

• Collaborative partnerships between different government departments and agencies crucial

• A lot of early stage consultation to inform development of project was important

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models CLUSTER 4: Case Study 19 /109

The VISION and THREE PILLARS of the project

INCHICORE HOUSING WITH SUPPORT

PILLAR 1 PILLAR 2 PILLAR 3 SCHEME DESIGN SUPPORTS COMMUNITY

Lifetime adaptable Housing Outreach support homes Social Community Assistive technology integration Health Communal space Community (internal and eternal) development

Source: Dublin Age Friendly Housing Steering Committee (2016) Inchicore Housing with Support Demonstration Project: A Partnership Between Housing, Health and Community vision document.

Housing Agency / 2018

Appendices

Appendix I: List of Abbreviations

Appendix II: Funding for Social Housing Thinking Ahead: Independent and Supported Housing Models 112/ APPENDIX I: List of Abbreviations

Appendix I: List of Abbreviations

AHB Approved Housing Body

CALF Capital Advance Leasing Facility

CAS Capital Assistance Scheme

DCC Dublin City Council

DHPLG Department of Housing, Planning and Local Government

DOH Department of Health

HA Housing Agency

HIQA Health Information and Quality Authority

HSE Health Services Executive

ICSH Irish Council for Social Housing

P&A Payment and Availability agreement

SHCEP Social Housing Current Expenditure

Housing Agency / 2018 Thinking Ahead: Independent and Supported Housing Models APPENDIX II: Funding for Social Housing /113

Appendix II: Funding Models for AHBs

Normally social housing developed by approved housing bodies (AHBs) for older people is funded through the Capital Assistance Scheme (CAS) which may provide up to 100% of the capital costs of building housing to ‘meet the accommodation needs of older people, persons with a physical, mental health, intellectual or sensory disability, elderly returning emigrants and persons exiting temporary homeless accommodation etc’.

Another possible funding option 100% of housing allocated through The CALF loan may be up to a available to AHBs through the a P&A agreement is to nominated maximum of 30% of the capital costs Social Housing Current Expenditure applicants from the local authority of building the housing, which will (SHCEP) is to use a Payment and social housing waiting lists. With be made available through the P&A Availability (P&A) agreement. This is this agreement in place, the AHB is for social housing. Repayments on often used in conjunction (though enabled to access private or Housing the CALF loan (capital advance) are not necessarily) with a CALF loan. Finance Agency lending. A CALF not required during the term of the loan may also be provided to enable P&A agreement but the amount will A P&A agreement is entered into AHBs to access private funding more remain outstanding at the end of the between the local authority and easily. The loan, which is exclusively agreement. The purpose of this, and the AHB to provide housing to available to AHBs, is to assist them indeed the whole facility, is that the nominated local authority social in accessing private or Housing capital advance should assist AHBs housing list applicants. The local Finance Agency (HFA) finance in securing finance to purchase/ authority pays the AHB a set rent for the purchase, construction or construct units and make projects over a set period of time of up refurbishment of units that will more viable for AHBs from a liquidity to 92% of market rent. In some then be made available for social or cash flow perspective, particularly instances, the initial payment can housing purposes. in the initial years. The details of the be set at up to 95% of market two different funding mechanisms rent where this can be justified by are outlined in more detail in the the AHB where the property is an following table. apartment.

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Table: Differences between CAS and CALF

Capital Assistance CALF (Payment and Availability Scheme (CAS) with Option of a Capital Advance)

Description Provides up to 100% capital funding P&A agreements assist AHBs to access for housing, which will enable the financing from private lending institutions development of housing/sheltered and/or the Housing Finance Agency for the housing for people with specific purchase, construction or refurbishment of categories of need. units, that will then be made available for social housing purposes under the Social Housing Current Expenditure Programme.

Level of funding Public funding of up to 100% of the • A CALF loan facility of up to 30% of approved cost of a project can be provided capital costs may be provided (up front). under the terms of the scheme in cases The remaining 70% funding is located where: from private sources (including the − All prospective tenants are taken from Housing Finance Agency) the local authority housing waiting lists. • The local authority has nomination − Where the approved bodies retain 25% rights to all units covered by P&A of tenancy nomination rights, funding agreements. Tenants are selected of up to 95% of the approved cost of a from the local authority waiting lists project is available exclusively • Rents set at 92% of market rental rates, or up to 95% of market rent in the case of apartments with service charges • CALF loans cover housing units for social housing provision only

Nature of • Funding for projects is provided by AHBs enter into a leasing agreement funding way of a grant from the DHPLG to with the local authority to make housing the relevant housing authority units that they own available to the local • This funding is then advanced to authority under a Payment and Availability the AHB by way of a loan or a 25 (P&A) agreement for a certain period of to 30-year mortgage time; usually up to 30 years. • This requires the AHB to enter into a • With these agreements in place it legal agreement with the local authority, is easier for AHBs to access private creating a ‘mortgage charge’ on the financing, as market rents of 92-95% property are guaranteed over the period of the • The loan is not repayable, provided agreement subject to conditions the AHB complies with the terms of • AHBs may apply to the DHPLG for the scheme financial support in the form of a capital equity injection to help purchase or construct properties; the CALF loan • No repayments on the capital advance are required until the end of the term of the loan

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Capital Assistance CALF (Payment and Availability Scheme (CAS) with Option of a Capital Advance)

Communal CAS has a maximum allocation for • P&A provide the AHBs with a set facilities communal facilities of €7,500 per unit. reduced market rental rate per housing Depending on the final design, Housing unit. It does not provide funding for with Support may require significantly communal facilities more funding per unit, and the issue of • The CALF loan provides up to 30% of where the additional funding may be the capital costs for the housing being found remains to be resolved. The exact provided for social housing amount of funding that will be required for the communal facilities, per unit, will be It is possible for housing bodies to determined as part of Phase 2. apply for grants for communal facilities administered by local authorities. These grants are administered in the same way as CAS applications made using a CF1 form.1

Source: Housing Agency (2018) Evaluation of Phase 1 of the Dublin City Age Friendly Housing with Support Model in Inchicore.

1 Paragraphs 6.5 and 6.2 – Memorandum on Capital Funding Schemes for Approved Housing Bodies, 2002, Dept. of Environment and Local Government (sometimes referred to as the Green Book)

Housing Agency / 2018 The Housing Agency’s vision is to enable everyone to live in good quality, affordable homes in sustainable communities

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