Sustainability Report 2018
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GRECOTEL LUX ME WHITE PALACE Sustainability Report 2018 3 C O N T E N T S OUR COMPANY ENVIRONMENTAL DIMENSION Grecotel Hotels & Resorts Environmental program A tribute To Hospitality Energy Awards & Recognition Water List of Hotels Waste and Recycling Chemical Usage OUR HOTEL Welcome Note from General Manager SOCIAL DIMENSION Corporate governance Social Program Location & Facilities Employees Partnerships SUSTAINABLE DEVELOPEMENT Local Community The Three Dimensions Clients Sustainability Report 2017 Performance Highlights ECONOMIC DIMENSION We Believe – We Do –We will Economic Program 5 01 O U R C O M P A N Y GRECOTEL HOTELS & RESORTS Hotels and Resorts are mostly proud of its people: Dedicated to mastering the craft of welcoming reliable, kind and welcoming, they have been our luxury in the hospitality industry, Grecotel Hotels loyal companions during our 40-year journey in and Resorts, the leading hotel chain in Greece, Greece’s most exciting luxury travel story delivers sophisticated lifestyle experiences for travelers in the country’s most beautiful A TRIBUTE TO HOSPITALITY destinations. The story of the largest and most successful Greek luxury hotel group is above all personal. Inspired by its superb beachfront location, each of Nikos Daskalantonakis started his long journey in the 30 luxury hotels and resorts in the Grecotel tourism from his birthplace of Rethymno, collection all over Greece, is a unique Crete. Nikos Daskalantonakis, along with his older architectural experience and a paradise of opulent brother Takis, looked further ahead, realizing that amenities, gourmet restaurants and luxurious, well blue skies and sparkling seas were only enough thought-of details, all embodying the essence of to attract visitors’ interest: high standards of the genuine Greek hospitality quality and responsiveness to tourists’ needs were the key to keeping them and to the future. Grecotel is part of the N. Daskalantonakis Group And it’s this vision that powers the Grecotel’s of Companies, which includes among others city unique concept of hospitality that is rooted in and resort affiliated hotels, the Agreco traditional Greek culture and style. farm and line of products from Crete and the Danilia traditional village and museum in Corfu. On entering the tourism business, Nikos Having been awarded with over 2000 international Daskalantonakis adopted a philosophy that has awards by guests and the most prestigious remained unchanged for 40 years: to employ the international tourism organizations, Grecotel most highly-qualified professionals; to offer 7 genuine Cretan hospitality; to be an innovator in • 2008 - European ʻʼEcolabel for Tourist tourism; to invest and improve the infrastructure in Service” from the Ministry of the the luxury hotel market. Environment • 2008 - Development of Management Today, Grecotel properties occupy prime locations Systems and certification with ISO 22000 around Greece and are far more than just for Health & Safety in Food resorts—they are destinations. Grecotel resorts • 2007 - Accredited with the ISO 14001 on the islands of Crete, Corfu, Rhodes, Kos, international certification for Mykonos, and in the prime mainland regions of environmental management Sounio south of Athens, Halkidiki in the north and • The Grecotel Environmental Program was Kyllini in the legendary Peloponnese have their used as an example in the publication own character, from ultra-luxury boutique hotels to Agenda 21 for the Global Travel & magnificent resorts on sprawling estates and Tourism Industry. family-friendly or all-inclusive holiday-lands for • 2001 “Green Planet” of the Swiss Tourism quality vacations or romantic hideaways and Organization KUONI TRAVEL luxurious spas. But they all share three things in • 1996-1999 Hotel plan Environment common: a quality environment, signature service, Award. and singular locations. • 1998 EIBTM “Greening of Business Tourism” Award. It has been more than 40 years since Nikos • 1994 OMEPO award to Grecotel for its Daskalantonakis laid the foundations for Greece’s cultural program premiere luxury resort chain when he opened his • 1994-2010 ''TUI Umwelt Champion'' Most first hotel on Crete. Today, Grecotel is a Environmental Hotel Group Worldwide destination-venue for people from all walks of life from the customers of the largest tourist who through the years have become members of organization in Europe “TUI AG” the family of guests who have enjoyed Grecotel’s • 1992 & 1993 “World Aware Award” from signature hospitality. Through the years, Grecotel Thompson tour operator (UK). has created memories for you and you have • 1993 ''Philoxenia Award'' from the Greek helped us reach our milestones. Government for the company contribution to quality tourism, upgrading the tourism AWARDS & RECOGNITION product and taking initiatives in the field of environment. • 300 Sea Turtle nests in Crete protected in • 1993 Deutscher Reisebuero Veband cooperation between 'Archelon' (DRV) “International Environment Award • Travelife - Gold Awards • TUI ECO-RESORT eco-label for quality tourism product respecting local natural and social values . LIST OF HOTELS Grecotel, offers a full range of accommodation services with luxury & all-inclusive hotels and resorts around Greece. HOTEL CITY COUNTRY TYPE AMIRANDES CRETE Greece Exclusive Resort CRETA PALACE CRETE Greece Luxury Hotel & Resort LUX ME WHITE PALACE CRETE Greece LUX ME Resort CLUB MARINE PALACE & SUITES CRETE Greece All-inclusive Resort PLAZA SPA Apartments CRETE Greece Grecotel Apartments VILLA OLIVA CRETE Greece Grecotel Apartments CARAMEL CRETE Greece Exclusive Resort MELI PALACE CRETE Greece All-inclusive Resort CORFU IMPERIAL CORFU Greece Exclusive Resort LUX ME DAPHNILA BAY DASSIA CORFU Greece LUX ME Resort EVA PALACE CORFU Greece Luxury Hotel & Resort KOS IMPERIAL THALASSO KOS Greece Luxury Hotel & Resort ROYAL PARK KOS Greece All-inclusive Resort RHODOS ROYAL RHODOS Greece All-inclusive Resort PELLA BEACH CHALKIDIKI Greece Family Resort ATTICA CAPE SOUNIO ATTICA Greece Exclusive Resort MYKONOS BLU MYKONOS Greece Exclusive Resort PALLAS ATHENA ATTICA Greece City Hotel VOULIAGMENI SUITES ATTICA Greece City Hotel ASTIR*EGNATIA ALEXANDROUPOLIS Greece City Hotel LARISSA IMPERIAL LARISSA Greece City Hotel RIVIERA OLYMPIA & AQUA PARK PELOPONNESE Greece Luxury Hotel & Resort MANDOLA ROSA & AQUA PARK PELOPONNESE Greece Exclusive Resort OLYMPIA RIVIERA & AQUA PARK PELOPONNESE Greece Luxury Hotel & Resort OLYMPIA OASIS & AQUA PARK PELOPONNESE Greece Luxury Hotel & Resort OLYMPIA OASIS VILLAGE & AQUA PARK PELOPONNESE Greece All-inclusive Resort CASA MARRON PELOPONNESE Greece All-inclusive Resort FILOXENIA KALAMATA PELOPONNESE Greece Family Resort 9 02 O U R H O T E L WELCOME TO WHITE PALACE picturesque harbor one can see the Venetian influence that later gave way to the Turkish Island life in the Greek islands and chic regime. The multitude of bars, cafes, tavernas, Mediterranean hideaways are the inspiration for Kafenion, and discos are guaranteed to provide this unique resort perched on the Cretan entertainment to suit everyone's taste. Riviera near Rethymno. Island Life: authentic, irreverent, easy going. The lifestyle of a • Built along the beach coastline on the traveler. White Palace’s landscaped exteriors, Cretan Riviera near Rethymno impressive entrance gallery and open-air • On a beautiful, sandy beach interiors have been lifted to fresh heights. • Accessible by airplane by 2 Fantastic new restaurants, bars and stunning international airports: “Nikos new sea view accommodation are the Kazantzakis” Heraklion Airport and hallmarks of this unique resort. “Ioannis Daskalogiannis” Chania Airport Crete. A land that has nurtured human creativity • Also accessible by ferry and inspiration for over 4,000 years. Like no White Palace welcomes you with an exciting other Greek island, Crete welcomes and collection of 15 different room types to choose overwhelms visitors with its wealth of myths, from. Chic and light filled with vast sea view, legends, and history, a blessed and dramatic with elegant rooms conceptualized “all in white” landscape, and an abundance of choices and and representing the signature color and experiences. concept of the Resort. Rethymno, the third largest town on Crete, is an YALI COLLECTION: an amazing ultra-luxury intriguing mixture of old-world charm and lively seafront suite collection simply named after the Cretan life. The vivacious atmosphere of the old Greek word “yalos”, meaning seaside. The Yali town is just the place for a stroll on long Suites are passionately private with their own summer evenings. The different ears and pools and residential style living elegantly influences on the town can be seen in the embellished with unique views and sounds of unusual architecture and buildings. Around the the sea. 11 WELCOME NOTE FROM GENERAL MANAGER In Grecotel Group we believe that corporate With respect to the land, the history, and the responsibility and successful business local principles and values, we are committed to management can go hand in hand, so we provide all the necessary means for the proper integrate environmental, social and economic operation and the constant improving of the factors into all our decisions regarding Sustainability program. operations and management. Thank you for spending some time to have a Therefore, Grecotel LUX ME White Palace, as look at our Sustainability Report and taking this a member of Grecotel group, recognizes the opportunity to learn more about Grecotel LUX impact upon the environment