EN BER Guide Service Übersichtsplan Terminal 1–2 Ebene Level Overview of Terminal 1–2 E4 Besucherterrasse E3 D17 D10 D08 D09 E2 D06 D07 D02 D03 e D12–15 C01 C02 C03 C06 Food Court C08 C07 C10 C09 C18 C17 C19 B20 B18 B19 e B17 e B21–25 C12–15 B09 B10 E1 e C21–22 B07 B08 B05 B06 B03 B04 èB30–31 B01 B02 e B12–15 A01 A02 A03 A05 A04 A07 A06 èB32–33 A09 A08 A17 A10 Marktplatz A19 A18 A20 èB34–35 e Check A12–15 è e A21–25 -in B36–37 Check -in Y21 B21 Y17 èB38–39 Y10 E0Z Y07 Y06 A30 Y03 èB40–41 Y02 X01 A31 X02 èB42–43 X03 X06 X07 A32 X10 èB44–45 X17 X19 A/C21 A33 A/C22 A34 E0 Z29 A35 Z30 A36 Z31 Z32 A37 Z33 Z34 A38 Z35 Z36 Ankunft 1 Z37 U1 Z38 Ankunft 2 Z39 165 164 163 162 161 160 159 158 157 156 155 154 153 152 151 Z40 150 Z41 Z42 Z43 Z44 U2 OOÔ 5 6 1 2 3 4 Überblick Flughafen BER Overview of BER Airport Bis auf Weiteres werden alle Flüge im Terminal 1 abgefertigt. All flights are being handled at Terminal 1 until further Aufgrund der Corona-Pandemie ist das Terminal 5 des BER notice. Terminal 5 at BER is temporarily closed due to the vorübergehend geschlossen. Wenn die Fluggast zahlen wieder coronavirus pandemic. When passenger numbers increase ansteigen, können mit den Terminals 2 und 5 zusätzliche again, additional buildings for passenger handling can be Gebäude für die Abfertigung der Passagiere in Betrieb ge- put into operation with Terminals 2 and 5. nommen werden. Direkte Bahnverbindungen Direct train connections Berlin – BER Gesundbrunnen Spandau Hauptbahnhof Ostkreuz Südkreuz T5 T1 T5 T2 T1 Contents How to get to BER 5 By public transport 5 By car 6 By taxi 7 At the airport 9 Terminal 1 10 Cafés, shops, services 12 Your flight 15 Flying under corona conditions 16 Check-in and Boarding 18 Airlines at BER 19 Everything about baggage 21 Baggage regulations 22 Baggage services 22 Travelling with kids 24 Accessible travel 25 Security control 27 VIABER: Transfers at the airport 28 We’re there for you! 30 How to get to BER | 5 How to get to BER BER can be reached quickly and conveniently by public transport and car. Arrival and departure By public transport By train All trains stop directly below Terminal 1 on Level U2. The Airport Express travels to Berlin Central Station (Haupt bahn- hof) two times every hour from there. The journey takes 30 minutes. There are direct train connections every hour to Königs Wusterhausen (16 minutes), Wünsdorf-Waldstadt (30 minutes) and Potsdam (56 minutes). By suburban railway and bus Suburban trains (S-Bahn) also stop at Terminal 1 on Level U2. Six suburban trains per hour connect BER with the capital’s local transport network. The journey to Alexanderplatz takes 44 minutes. The closely timed express buses X7 and X71 also take you to Berlin’s Rudow underground station (U7) in a journey time of 18 minutes. Furthermore, the express buses BER 1 (Rathaus Steglitz – BER T1–2) and BER 2 (Potsdam Hbf [Central Station] – BER T1–2 and T5) run several times a day to Berlin Brandenburg Airport. 6 | How to get to BER How to get to BER | 7 Arrival and departure Arrival and departure By car By taxi The direct route to BER Terminals 1 and 2 by car is via the If you arrive at Terminal 1, use the north and south taxi A113 motorway, taking the “Flughafen Berlin Brandenburg” ranks on arrivals Level E0. Departing passengers leave the No. 8 exit. From the access roads to the A113, you will be on taxi on departure Level E1. the A100, the Berlin city motorway within 15 minutes or in 10 minutes when travelling south on the Berliner Ring (A10). Parking Five modern multi-storey car parks and three ground- level Would you like to pick up passengers from car parks are available for you at Terminals 1–2. All multi- BER or drop them off for their flight? You storey car parks are equipped with sanitary facilities as well may park free of charge for 10 minutes on the as bright staircases and lifts, which guarantee you an acces- departure level approach at Terminal 1 sible arrival and departure. Baggage trolleys are available in car parks P4 and P6 and all multi-storey car parks levels. → orientation.berlin-airport.de There are monitors in the car parks with relevant informa- tion on current departures and arrivals. You can charge your e-car in P8. Book your parking space online at: → parken.berlin-airport.de Hire cars You will find hire car counters directly on arrivals Level E0. You can pick up and drop off your vehicle at the hire car centre. It is located in the P2 multi-storey car park and can be reached on foot from Terminal 1 in just a few minutes. Car sharing Do want to use a car for a short time instead of renting it long-term? Car-sharing service operators provide their cus- tomers with special parking facilities at BER. You will find the vehicles in car park P4. Please contact the car sharing providers directly to book a vehicle. You can find a list of active companies at the airport on the page → service.berlin-airport.de At the airport | 9 At the airport Terminal 1 is the main building at BER. Here, departing passengers will find check-in and security checks, and arriving passengers will find information about their onward journey. Catering facilities and shops are located on Levels U1, E0, E1 and E2. Where do I have to go? Are you a departing passenger? Level E1 in Terminal 1 is important for you. Upon entering the Terminal, you will find the central airport information desk, the check-in area and security checkpoints. You will find display boards for departures on each level in Terminal 1. As an arriving passenger, you will find the arrivals area and baggage claim hall on Level E0. This is also where the Welcome Center is located as the first point of contact for visitors to Berlin. The multilingual staff there will advise you on planning your stay in Berlin. You can find out about the next train departures and buy tickets at the Deutsche Bahn Reisezentrum (travel centre) on Level U1. 10 | At the airport At the airport | 11 Terminal 1 At BER, you will find various cafés, shops, restaurants and Are you already familiar with our interactive map? services as well as facilities for passenger and baggage You can use it to find out about shops, catering and service handling and security checks. You can access these via the facilities via smartphone. marketplace on Level E1 in the security area. → orientation.berlin-airport.de In the public area, you will find the Room of Silence on the Gallery and access to the Observation Deck. Escalators and lifts will take you down to the train station “Bahnhof Flughafen BER – Terminal 1–2”, which is located on Level U2 Service Area North Terminal T2 Motorway exit Cargo Flughafen Berlin Center Brandenburg ↓ Terminal T1 Service Area South Airport City Berlin-Brandenburg Airport Center Bus stop Intercity Coaches General Aviation Terminal Aviation Security Line Short-Term Parking Taxi Cafés, Shops, Service Shopping at BER BER offers you a wide range of shops, catering facilities and services in all terminal areas. The central market- place is located in T1 directly behind the security check- points. You can also eat and shop in the arrivals area. In the public area, there is a supermarket, a pharmacy and other catering facilities and shops, as well as the Berlin Brandenburg Welcome Center and the lost property office. → poi.berlin-airport.de 14 | So gelangen Sie zum BER Your flight | 15 Your flight Do you want to find out if your departing flight is on schedule? Are you picking some one up and want to know if the plane is going to land on time? You can get up-to-date information about your flight via our website and the Berlin Airport App. There, the airlines’ contact details, maps, tips on flying, news and contacts are also provided centrally. In any case, please be at the airport at least two hours before departure, even if you are only travelling with hand luggage! → www.berlin-airport.de → app.berlin-airport.de Keep your distance Wear a medical mask that covers Use online check-in Be at the airport at least mouth and nose in the terminal 2 hours before departure Only 1 piece of hand luggage Wash your hands or Leave the terminal Take into account any per passenger use disinfectant immediately after arrival current testing and quarantine obligations Flying under corona conditions Numerous measures are being taken in the terminal as well Entry and Covid tests as at the security checkpoints and when boarding to ensure Please find out yourself about entry requirements, quaran- that passengers at the airport can board their flight safely, tine regulations and compulsory tests before you travel or even under corona conditions. The current situation involves return. Passengers and visitors can be tested for the Covid-19 compliance with a number of rules of conduct. Please look at virus in Terminal 1 with PCR tests and rapid antigen tests. these yourself before your flight and adhere to the rules! Find out more about this and what to look out for when Rules of conduct flying under corona conditions on our website.