UPS Rate and Service Guide

UPS Customer Service UPS On Call Air Pickup® Web site: ups.com® Web site: ups.com Telephone: 1-800-PICK-UPS® Telephone: 1-800-PICK-UPS E-mail: [email protected] UPS OnLine® Shipping Solutions UPS International Customer Service Web site: ups.com Web site: ups.com Telephone: 1-800-727-8100 Telephone: 1-800-782-7892 ® E-mail: [email protected] WorldShip Technical Support Telephone: 1-888-553-1118 Customer Service (Spanish-speaking) ® Telephone: 1-800-877-1548 UPS SonicAir Web site: www.sonicair.ups.com UPS Rate and Service Guide Daily Rates Effective 01.06.2003 Access for the Hearing Impaired Telephone for domestic shipments: 1-800-451-4550 Web site: ups.com Telephone for international shipments: 1-800-692-0898 TTY/TDD: 1-800-833-0056 UPS CapitalSM Tracking Information Web site: www.upscapital.com Web site: ups.com Telephone: 1-800-637-0620 UPS Rate and Service Guide Telephone: 1-800-457-4022 SM E-mail: [email protected] UPS Supply Chain Solutions Web site: www.ups-scs.com Billing Telephone: 1-866-822-5336 Telephone: 1-800-811-1648

UPS e-Commerce Web site: www.ec.ups.com

ups.com ®

One Integrated Company. An enterprise that’s integrated, innovative, and global. A system that’s flexible, reliable, and smart. A company that speaks to the needs of your organization. Where people, information, and equipment come together to make your reach nearly limitless and your operations virtually seamless.

Where shipping and consulting services, financing options, and progressive technologies keep the flow of goods, information, and funds moving at the pace you want. UPS. We’ll work for your business.

1 Table of Contents

2 Prepare Your Shipment. The ins and outs of boxes and labels – getting your package ready. Packaging Guidelines 6 Special Packaging Needs 11 UPS-Provided Packaging 12 UPS Packaging Supplies 14

Process Your Shipment. Determine the Rate 24 Express or Ground? Select your service, Domestic Export (continued) then figure out the zone and rate. UPS SonicAir® 25 UPS Worldwide ExpeditedSM ® ® Determine the Service Option 18 UPS Next Day Air Early A.M. 26 to Canada 80 ® Determine Weight and Size 20 UPS Next Day Air 26 UPS Standard To Canada 82 ® Determine the Zone 22 UPS Next Day Air Saver 30 Shipment Pricing 85 ® Domestic 22 UPS 2nd Day Air A.M. 34 Import Freight Collect ® SM Export 56 UPS 2nd Day Air 38 UPS Worldwide Express Plus 92 ® SM To Canada 72 UPS 3 Day Select 42 UPS Worldwide Express NA192 SM Import Freight Collect 86 UPS Ground – Commercial 46 UPS Worldwide Express 92 UPS Ground – Residential 50 UPS Worldwide ExpeditedSM 96 UPS Hundredweight Service® 54 UPS 3 Day SelectSM From Canada 100 Export UPS Standard From Canada 102 UPS SonicAir® 62 Shipment Pricing 103 UPS Worldwide Express PlusSM 64 Value-Added Services 104 UPS Worldwide ExpressSM 64 Automated Processing 114 UPS Worldwide ExpeditedSM 68 Manual Processing 117 UPS Worldwide Express PlusSM Other Charges 131 to Canada 78 Service Restrictions 134 UPS Worldwide ExpressSM Access to UPS 138 Essential Information. to Canada 78 The rest of the story – tracking, billing, and business solutions. Track Your Shipment 142 Understand Your Bill 146 More Business Solutions 148 Terms and Conditions 150 Index 157

3 4 One Synchronized Flow.The hum of business. It’s a sound we love. What creates it? The well-timed, just-right blend of individual skill, smart technology, operational precision, and synchronized transactions working together every day to keep things constant – constantly moving, constantly evolving, constantly adapting to new challenges.

You can count on all phases of our business – delivery, consulting, finance, e-commerce – to keep things humming for your business. Prepare your shipment in just a few well-orchestrated moves.

5 Packaging Guidelines

Note: To prepare packages for UPS shipment, you can use your own packaging or containers available from UPS. We offer a variety of Shipping Checklist containers free of charge for UPS Air Services. Make sure you: – Use strong tape designed for shipping. We also offer corrugated cartons and packaging – Use a rigid box with flaps intact. – Do not use string or paper over-wrap. materials for purchase. UPS Packaging Supplies – Remove any labels, Hazardous – Use a single address label that has may be billed to your UPS account or a major Materials indicators, and other clear, complete delivery and return credit card. Terms and conditions will apply. shipment markings from the box. addresses. For either of these options, please visit – Wrap items separately. – Place a duplicate address label “Supplies” at ups.com.® – Use adequate cushioning material. inside the box.

Step-by-Step

Note: A double-wall container should be used Simply by observing a few basic UPS® recommends for an item(s) weighing more than 80 pounds. principles when preparing your choosing a box strength shipment, you can help ensure that that is suitable for its your package travels safely to its des- contents, based on the tination. The four steps outlined here UPS Box Strength Guide- cover the key considerations in packing lines. Never exceed the maximum most articles with care. gross weight limit for the box, which is printed on the Box Maker’s Certificate 1. Use a corrugated box. on the bottom flap of most boxes. Use a new or “almost new” corrugated box. The more a box is used, the more After years of testing and analysis, it loses its original protective qualities engineers at the UPS Professional ® and may not adequately protect your Services Package Lab (see page 11) shipment. If you must reuse a box, have developed box strength specifica- make sure it is rigid and in excellent tions for single-package distribution. Refer to the chart on the following page for recommendations in determining the proper size and maximum gross weight limit of a box. Follow these steps when using the UPS Box Strength Guidelines chart to select the most appropriate box for your shipment. 1. Weigh items to be shipped. 2. Measure and add together the condition with no punctures, tears, length, width, and height of the box. rips, or corner damage, and that all 3. Select the appropriate row where the flaps are intact. Shoeboxes, gift boxes, criteria in both columns A and B are met. or other paperboard boxes are not 4. Use column C to identify the recom- recommended. Remove old address mended Bursting Test strength box. labels, Hazardous Materials indicators Or, use column D to identify the recom- such as diamond labels and markings, mended Edge Crush Test strength box. as well as delivery markings and bar At least one of these specifications can ® ® Visit ups.com or call 1-800-PICK-UPS for codes from the previous shipment. be found on the Box Maker’s Certificate. guarantee details, service availability, delivery time commitments, or to request a pickup. 6 Prepare. Packaging Guidelines Package Lab Package ® glass, ceramics, and artwork require – may glass, ceramics, for safe shipment; special packaging require added may these packages cushioning or a double box. For assistance objects, contact the with packing fragile UPS Professional Services at [email protected] or call or at [email protected] 1-877-877-7229. *Fragile objects – such as electronics, *Fragile 7 Used primarily as void-fill material for lightweight items. Overfill the box with peanuts, then gently close the flaps and seal. Due to the shifting and settling properties of peanuts, it is recommended that a minimum of three inches of cushioning be used around the contents. Not recommended for use with flat, or dense products that may narrow, migrate to the edge or bottom of the carton during transit. Used primarily as void-fill material for lightweight items. Can be preformed to provide proper cushioning performance for specific products. Extreme hot or cold temperatures may affect the ability of air bags to provide adequate product protection. Not recommended for items with sharp corners or edges. Designed to protect and cushion lightweight items. Use multiple wraps/layers to ensure product is completely protected, especially around corners and edges. • • • • • • • • • • product-against-product damage and product-against-product from shock and protect the contents pass from the vibration which can the contents. outside of the box to combined Proper cushioning material, will protect with a strong outer container, enough cushioning your shipment. Use material to ensure that the contents cannot move when you shake the box. The following materials can be used for cushioning and protection: plastic (bubble pack) – Air-encapsulated – Expanded polystyrene “peanuts” – Inflatable packaging (air bags) (continued) ize Limit of Bursting Edge Crush Box (inches) Test (ECT) Test ABCD UPS Box Strength Guidelines UPS Box Strength 30405065 7580 75 85 200 9560 105 20080 250 32 275 350 85 40 95 44 55 NA 200 275 48 51 (lbs.) L + W + H (lbs. per sq. in.) (lbs. per in. width) 100120140 105150 110 115 350 120 400 500 61 600 71 82 NA SINGLE-WALL CORRUGATED CONTAINERS CORRUGATED SINGLE-WALL Contents Weight ofWeight S DOUBLE-WALL CORRUGATED CONTAINERS CORRUGATED DOUBLE-WALL Maximum inches of cushioning and be placed at least two inches away from the walls of the box. This will prevent 2. Provide internal protection. important to cushion the contents It’s of your package properly. Fragile Wrap each item separately. articles* need suitable separation from each other and from the corners, sides, top, and bottom of the box. Each item should be surrounded by at least two The above box strengths are only guidelines to help assure the containment and protection of products transported through single-package distribution environments. They are not to be considered packaging specifications, and all packaged products should be tested in accordance with industry- recognized performance tests to ensure the most appropriate level of product protection is achieved. Step-by-Step Packaging Guidelines

Step-by-Step (continued)

– Engineered foam enclosures • To enhance performance, it is • Should be preformed for specific recommended that the paper be products for proper cushioning tightly crumpled. performance. • Use at least four inches of paper • Materials may include expanded around and between the contents. polystyrene, polyethylene, Ensure that there is at least four polypropylene, or copolymers. inches of packing on all six sides – Foam-in-place (a foam, sprayed into of the box. the box or mixed in packets, that Clothing, blankets, and pillows are not expands and forms a protective mold proper cushioning materials. around contents) 3. Close it securely. • Provides good cushioning when Proper closure is just as important foam is evenly distributed around as adequate cushioning. the contents. • Select appropriate density of foam to meet packaging needs which can range from void-fill application to high-performance cushioning. – Corrugated board • Can be laminated together to form blocks or pads, which are useful for blocking and bracing items inside the box. To close a box securely, apply three • Can also be die-cut, slit, or scored strips of tape to both the top and to form trays, partitions, or liners to bottom of the box, so the middle increase package strength, improve and two edge seams are sealed (see performance, or separate items from illustration above). Use a strong tape each other within the package. such as the types described below: • Not recommended for fragile items. – Pressure-sensitive plastic or nylon- – Paper cushioning (multilayered paper reinforced tape padding) – not newspaper • Use a tape at least two inches • Ideal for wrapping medium-to-large- or more in width. sized, non-fragile items and those • Generally, the easiest, most con- that may require moisture absorption. venient tape to use. It is versatile • Excellent for void fill. because it will adhere without water – Crumpled kraft paper – not newspaper and can stick to a variety of surfaces • Used primarily as a void-fill material and shapes. for light-to-medium-weight, non- fragile items and items that are suitable for such packing materials.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 8 Prepare. Packaging Guidelines , and UPS TM , UPS Internet ® WorldShip ® Compatible vendor shipping Compatible ® If using a mailing tube, place If using a mailing The smart labels produced by The smart Shipping, UPS CampusShip Note: Note: OnLine the label horizontally, with the sides the label horizontally, the ends of the label pointing toward can be of the tube, so the bar code irregularly scanned. If labeling an sure the label shaped item, make to allow is placed on a flat surface for scanning. bar codes and routing include systems codes that help ensure accurate routing deliveryand prompt of your shipments. In addition, labels the use of smart allows for fast access to tracking and delivery information. UPS OnLine 9 be included on the must number label. A package addressed to a P.O. label. A package addressed delays and will box may experience UPS Service not be covered by any Correction Guarantee. An Address Army Post charge also will apply. Post Office Office (APO) and Fleet (FPO) addresses are not accepted by UPS. Failure to do if applicable. number, so may subject the shipper to an Address Correction charge. avoid confusion, place of the box. To only one address label on the box. If using a packing slip, place it on the same surface of the box as the address label. edge, closure, or on top of sealing tape. or markings. address including full street address and ZIP Code. For international shipments, include a contact name, and postal code. telephone number, of address information inside the package. – Include the suite, apartment, or unit – Place the shipping label on the top – Do not place the label on a seam, – Remove or cross out old labels – Always include your complete return – Place a duplicate label or other form (continued) with the complete address. ® Caution: Adhesion to the container Caution: Adhesion to may be affected by elements such of tape, wetness as high humidity, or dust. Reinforced fibers in the tape provide Reinforced fibers in making it less additional strength, or tearing. susceptible to splitting Use 60-pound grade tape at least Use 60-pound grade three inches wide. Code address. If you do use a P.O. box address. If you do use a P.O. telephone address, the recipient’s For international shipments, include a contact name, telephone number, and postal code. • • • 4. Use proper labeling. For timely and accurate delivery, keep these points in mind when labeling your package: ZIP – Always include the receiver’s Step-by-Step – Make every effort to obtain a street Do not use masking, cellophane, duct, paper tapes; also, or water-activated do not use string or paper over-wrap. – Water-activated reinforced tape reinforced – Water-activated Packaging Guidelines

Note: Visit “Supplies” on ups.com® or call 1-800-PICK-UPS® to request Heavy Package stickers. Guidelines For Packages Weighing More Than 70 Pounds Packaging materials need to be evaluated carefully for packages weighing more than 70 pounds.

– Boxes need to be of strong construction, – Seal with heavy-duty tape, preferably rein- preferably with seams that are stitched forced, by applying three strips to both the or stapled, not glued. Check the strength top and bottom of the box so the middle of the box by checking the Box Maker’s and two edge seams are sealed. Certificate to make sure the size limit – Dense cushioning material is a must. and gross weight limit are not exceeded. Expanded polystyrene “peanuts” and For recommendations on determining the crumpled paper are not acceptable proper size and maximum gross weight because they crush and shift under limit of a box for individual package ship- heavy loads. Customized corrugated ments, refer to the UPS Box Strength board or engineered foam enclosures Guidelines chart in Step 1 on page 7. are more suitable and reinforce the – Use new boxes whose strength has not rigidity of the outer box. been compromised by humidity or prior- A UPS Heavy Package sticker is required use wear and tear. whenever you ship packages weighing more than 70 pounds. Place the sticker to the right of the address label, and write the package’s weight in the white box.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 10 Prepare. Special Packaging Needs Guide for . ® at ups.com Please see page 134 for ser- 134 Please see page

Note: vice restrictions related to shipping Hazardous Materials and International Dangerous Goods. For additional refer to the information, Shipping Ground and Air Hazardous Materials

E 6

N/A Yes 4952149 2/3/97 N/A N/A SNE Northeast

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Date Tested:

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123 MAIN STREET MAIN 123

6 BUILDING 3 FLOOR 4 FLOOR 3 BUILDING

6 ABC COMPANY ABC

(987) 654-3210 (987)

JOHN SMITH JOHN

- 5

-0

4 7

7 Factory Package:

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Previous Test Date: Test Previous

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PHOENIX AZ 85027-3129 AZ PHOENIX

1550 W ANYWHERE STREE ANYWHERE W 1550

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(123) 456-7890 (123)

T SHIPPERS INTERNATIONAL SHIPPERS

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( S Laboratory Test Report Laboratory Test No No No No Vertical Orientation Vertical Breakage of the monitor (breakage defined as the of the monitor (breakage Breakage up) occurred monitor being unable to be powered level. A second monitor was tested at the 48 g-force the g-level at which damage can occur. to narrow 1B-3B): as follows (drops are The results damage can Based on the fragility testing results, in its normal 40 g’s expect to occur at approximately shipping orientation on a bottom panel drop. was terminated Testing The after the 4th drop. monitor was able to be up, however powered the color pattern was disrupted as shown in the following example: 1E2E 24" 30" 24 Appendix A

Torque:

4952149 0 51 ECT CB-flute Vertical Glued (Top) Staples (Bottom) / 2" PS Tape Wide Crown Multiple (Bottom) / Multiple (Top) 21 x 19.75 x 20 (L x W x D, inches, OD) N/A

Vacuum: 1 Regular Slotted Container (RSC)

Climatic:

72 7 No.Drop Height g-force 0

ABC Company 37 pounds 1 123 Main Street USA Anywhere, 123456 John Doe

6 Computer Monitor – Model 123XYZ

-0

66 5 2

0- 2

7 3

Test Laboratory Test 51-53 Kenosia Avenue CT 06810 Danbury, 0

1 OF 2 OF 1 3

1 1

0-0 82 48 40

Environmental:

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1 1

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Application:

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2 Dimensions:

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1 Certification:

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An inspection of the interior components of the monitor that revealed a heat sink (yellow arrow) is positioned in close proximity to the CRT. During shipment in its normal

T 1

Requested By:

: R L

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ECT: Package Weight:

G Shipper Number: L

G Testing Before 46 N

Number of Items: I G Packaging Description

The monitor is contained in a poly bag and centrally located within the shipping container by four molded positioned (EPS) edge protectors expanded polystyrene along the no. 1-5, 1-6, 3-5 and 3-6 edges. A molded EPS plank is positioned between the gimbal and monitor also are casing. An instruction manual and power cord contained in separate poly bags. N Container Style:

Pressure g-force Pressure g-force Pressure g-force

K I

Burst: S RE STREE RE

Test Control Number: Control Test

C K

S 2 2 2

For Lab Use Only: 2/3/97- (SLS)

123 MAIN STREET MAIN 123

BUILDING 3 FLOOR 4 FLOOR 3 BUILDING P

C ABC COMPANY ABC

85027-3129 (987) 654-3210 (987)

SALT LAKE CITY LAKE SALT Appendix A (con’t)

JOHN SMITH JOHN

123 MAIN STREET MAIN 123

BUILDING 3 FLOOR 4 FLOOR 3 BUILDING P

ABC COMPANY ABC

(987) 654-3210 (987)

JOHN SMITH JOHN

NY T

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TO:

SHIP

TO: PHOENIX AZ 85027-3129 AZ PHOENIX

PERS INTERNATIONAL PERS

1550 W ANYWHERE STREE ANYWHERE W 1550

5TH FLOOR 5TH

(123) 456-7890 (123)

SHIPPERS INTERNATIONAL SHIPPERS SHIP

HOE

1550 W 1550 W

5TH FLOOR 5TH

(123) 456 (123) SHI Bridged Impact: 1234 110 PSI5 165 PSI6 210 PSI 300 PSI 12 350 PSI 19 400 PSI 23 33 39 1B2B3B 220 PSI 310 PSI 350 PSI 26 35 1C2C3C4C 350 PSI 450 PSI 550 PSI 700 PSI 41 52 64 Drop No.Drop N No.Drop N No.Drop N Normal Orientation A wooden mold was fabricated to duplicate the bottom molded and the monitor was subjected to fragility EPS edge protectors levels in its normal shipping g-force testing at incremental orientation (note: a new monitor was used for testing after each damage was detected). 1-6): as follows (drops levels are g-force The resultant A wooden mold was fabricated to simulate the monitor being shipped in a vertical position and was subjected to fragility testing 1C-4C): (drops with the following results cores or between 1D2D 24" 30" 36 Drop No.Drop Height g-force and CRT by either relocating the heat sink or cutting away a section of the heat sink by either relocating and CRT at a 45º angle to allow for the minimum 0.5" space distance. for the monitor to be shipped face down). the movement of the gimbal). to restrict material (the molded EPS plank should remain An accelerometer was attached to the front of the CRT and the monitor was packaged in of the CRT was attached to the front An accelerometer testing. The monitor was dropped the original packaging and subjected to instrumented drop facing downward, 1D-2D) and in a vertical orientation (screen in its normal orientation (drops 1E-2E) with the following results: drops minutes CPM inches orientation, downward movement of the packaged monitor can create a cantilever effect which a cantilever effect movement of the packaged monitor can create orientation, downward It is board. to come into contact with the heat sink and crack the circuit can cause the CRT containing the heat sink board that a diagnostics test be performed on the circuit recommended An inspection of the bottom molded EPS foam edge to determine if this is the point of failure. in blue) for the monitor (colored a low amount of load bearing area also revealed protectors on which the gimbal is positioned (blue arrow) edge protector and a ridge along the bottom front transmitted to the monitor. to be directly which can allow shock forces Comments / Recommendations: monitor damage, the following is recommended: possibly prevent To 1. is a minimum 0.5" distance between the heat sink Redesign the heat sink so that there 2. so that the monitor is shipped face down. Redesign the foam edge protectors 3. for the bezel (when designing the packaging the amount of foam load bearing area Increase 4. Allow a minimum 0.75" clearance between the base of the gimbal and any packaging (ISTA) Project 1A Project (ISTA) Compression: Frequency: Drop Height: Drop No. Of Drops: Burst Results: Vibration Time: Vibration International Safe Transit AssociationInternational Safe Transit Performed Additional Testing Testing Information Testing Results See Appendix A for comments and recommendations. Packaging Engineer Signature: 11

Package Lab ® box. When strapping boxes together, each box box. When strapping boxes together, each Special Packaging Needs Packaging Special UPS Professional Services The UPS Professional Services Package Lab helps customers find effective and cost-efficient packaging for products. Packaging engineers evaluate the current or proposed package, conduct a variety of industry-accepted tests, and prepare a written report that recommends modifications to improve performance, economy, and efficient use of materials. The package lab also monitors the latest developments in package-testing research worldwide. Contact your UPS account executive or the package lab at [email protected], or call 1-877-877-7229 for details. Only same-sized boxes may be strapped together. Use a minimum together. Only same-sized boxes may be strapped of four crisscrossed bands, two in each direction. An address label must be placed on Bundled or Strapped Boxes must be strong enough to hold the total weight of the strapped bundle. For example, if two 40-pound boxes are banded together into an 80-pound package, both components should be in boxes with at least An Additional Handling charge may apply. an 80-pound weight capacity. for details. See page 131 Apply a wide band of pressure-sensitive tape through the center and Apply a wide band of pressure-sensitive that the tape is attached to completely around the body of the tire so band where it covers the itself. Attach your address label to the tape An Additional Handling tread. Cover the entire label with clear tape. for details. page 131 See charge will apply. Tires Fabric and Wallpaper in corrugated boxes. Rolled goods travel best when shipped a bag, it is If a fabric or wallpaper roll is shipped in thickness recommended to use a bag with a minimum wrapped and of six mils. Make sure the bag is tightly of tearing. A tail taped against the roll to reduce the risk to the on an item shipped in a bag must be compressed label on body of the item using tape. Place the address Place duplicate address labels inside a flat surface of the item being shipped. If you ship the following items, consider their special packaging needs. items, consider their special packaging If you ship the following Items and Bare Metals Irregularly Shaped item being the address label on a flat surface of the Tape with clear tape. Do not use “flying shipped. Cover the label or protruding edges with taped-on, tags.” Blunt all sharp pieces. Protect the surface of the corrugated cardboard Additional Handling charge will apply. item as needed. An details. for See page 131 for details. See page 131 charge may apply. top layers of material. An Additional Handling UPS-Provided Packaging

“Greener” Packaging You’ll find our packaging a bit “greener,” thanks to a joint project with the Alliance UPS Next Day Air®/UPS Worldwide ExpressSM Letter for Environmental Innovation. The changes There is no weight limit on Next Day Air Letters containing made have helped conserve natural resources, letters, business correspondence, urgent documents, save energy, and reduce solid waste. And they and electronic media. make for pretty tough packaging, too.

This envelope is also available in a “window” version,

featuring a built-in label pouch – ideal if you print your Choose Your Packaging own shipping labels. – Use your own packaging or use UPS-provided packaging. We offer a variety of containers Dimensions: 12.5" x 9.5" free of charge, depending on the UPS 100 percent recycled fiber (80 percent post-consumer). service selected. To request your supplies, Note: When shipping internationally, the UPS Letter may be used only for visit “Supplies” on ups.com® or call documents or electronic media of no commercial value. 1-800-PICK-UPS®. Reusable UPS Next Day Air®/UPS Worldwide ExpressSM Letter – UPS Next Day Air® packaging can also be used for UPS Next Day Air® Early A.M.®, Use this envelope and then use it again! Enjoy the same UPS Next Day Air Saver®, and UPS Worldwide features as the UPS Next Day Air Letter and have important Express PlusSM shipments. documents returned without enclosing another envelope. Three sizes are available. *Dimensional weight may apply for Dimensions: 15" x 9.5" (legal size), 13.25" x 9.5", 12.5" x 9.5" international shipments. See page 20 100 percent recycled fiber (80 percent post-consumer). for details. Note: When shipping internationally, the UPS Letter may be used only for documents or electronic media of no commercial value.

UPS Next Day Air®/UPS Worldwide ExpressSM Pak Made from tear-resistant material and ideal for flat, unbreakable items, such as large reports and bulky documents. Charges are based on weight and zone.*

Dimensions: 16" x 12.75"

15 percent post-consumer content.

UPS Next Day Air®/UPS Worldwide ExpressSM Box This sturdy box is perfect for a wide variety of merchandise. Charges are based on weight and zone.* Three sizes are available. Dimensions: 17.5" x 12.5" x 3" (large) 15.125" x 11.25" x 3" (medium) 12.25" x 10.875" x 2" (small) 90 percent post-consumer fiber.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 12 Prepare. UPS-Provided Packaging shipments. Letters, ® ® UPS 2nd Day Air for international shipments. for international shipments. 20 for details. See page

Paks, and Boxes can also be used for UPS 2nd Day Air A.M. Note: *Dimensional weight may apply weight may *Dimensional

13 Pak Box Tube SM SM SM SM ® can be rolled instead of folded, can be rolled instead Laboratory Pak /UPS Worldwide Express /UPS Worldwide Letter /UPS Worldwide Expedited /UPS Worldwide Expedited /UPS Worldwide ® ® ® ® ® and UPS 25 Kg Box charts, maps, drawings, and posters. charts, maps, drawings, ® 10 Kg: 16.5" x 13.25" x 10.75" x 13.25" Kg: 16.5" 10 15.125" x 11.25" x 3" (medium) x 11.25" 15.125" x 2" (small) x 10.875" 12.25" and UPS Worldwide Express shipments. Export forms Express shipments. and UPS Worldwide are included. Charges are based on flat rate and zone. Any shipments exceeding the maximum weights will be charged the regular Express rate for that weight shipment. x 13.875" x 17.25" 25 Kg: 19.75" Dimensions: UPS Kg Box 10 Express Plus Use these boxes for UPS Worldwide Available in three sizes for a variety of items. Charges Available are based on weight and zone.* x 3" (large) x 12.5" 17.5" Dimensions: UPS 2nd Day Air 90 percent post-consumer fiber. UPS 2nd Day Air for flat, material and ideal Made from tear-resistant and bulky unbreakable items such as large reports and zone.* documents. Charges are based on weight x 12.75" Dimensions: 16" percent post-consumer content. 15 UPS 2nd Day Air and electronic For important correspondence, documents, media. Use for domestic shipments only. version, This envelope is also available in a “window” if you print your featuring a built-in label pouch – ideal own shipping labels. x 9.5" Dimensions: 12.5" percent recycled fiber (80 percent post-consumer). 100 UPS Next Day Air with clear, Ship routine diagnostic specimens overnight mandated Use with federally watertight plastic over-wraps. weight and zone.* inner packaging. Charges are based on x 12.75" Dimensions: 17.25" UPS Next Day Air that Protects larger documents such as blueprints, weight and zone.* Charges are based on x 6" x 6" Dimensions: 38" x 6" fiber. 90 percent post-consumer UPS Packaging Supplies

The UPS Packaging Supplies store is always open at ups.com® – the place to find a great selection of packaging essentials. All top quality. All budget friendly. And all available with just a few quick clicks and keystrokes. Orders are generally delivered in one to two business days to the 48 contiguous states and can be billed to your UPS account or major credit card.* Cartons and Envelopes

UPS cartons and packing materials meet industry standards for quality and performance. Choose from a variety of 200- to 350-test, single-wall Regular Slotted Cartons (RSCs) made from corrugated kraft fiberboard with C-flute construction. Shipped flat for compact storage, all UPS cartons are appropriate for use with UPS domestic and international service options. For a full list of carton sizes and dimensions, go to “Supplies” at ups.com.

Small Corrugated Cartons Less than 12" in length. Fourteen sizes available, from the compact 4" cube to the letter-size dimensions of our popular 11.25" x 8.75" x 8" carton. Available in 10-, 20-, and 30-carton bundles.

Medium Corrugated Cartons 12" to 17" in length. Eleven sizes available for those in-between-sized shipments. Available in 10-, 20-, and 30-carton bundles.

Large Corrugated Cartons Over 17" in length. Eight sizes available for your more *Terms and conditions at the UPS Packaging bulky items. Supplies store on ups.com® will apply. Available in 5-, 10-, 20-, and 30-carton bundles.

Visit ups.com® or call 1-866-655-1649 to order your packaging supplies. 14 Prepare. UPS Packaging Supplies than 3.5" in diameter. **Accommodates items no larger **Accommodates 15 Pressure-sensitive poly envelopes to protect your packing lists or invoices. in 4.5" x 5.5". Available in 500-count quantities. Available Packing Slip Pouches Tape and Cushioning Tape Pack, protect, and seal your packages have 2" carton sealing tape, with ease. We as your choice of tape dispensers, as well paper and bubble cushioning. Other Supplies Padded Envelopes cartons, A cost-efficient alternative to corrugated kraft these envelopes are made from heavy-duty paper with uniform inner batting for cushioned protection and convenient self-seal closure. Four sizes available: – 6" x 10"– 8.5" x 12" quantities. and 150-count 50-, 100-, in Available – 9.5" x 14" – 12.5" x 19" Tri-Tubes easy so it’s open up completely, Tri-tubes contents. No more to insert and remove the protective loose-end caps, because in. Great protection end pieces are built for larger documents. 6".** in 38.25" x 6" x 6" x Available bundles. in 10-carton Available 16 One Innovative Team. What moves a package most? People. People who push the technology envelope. People who put cutting-edge, breakthrough ideas into motion and who get your shipment from here to there quickly, smoothly, and efficiently. People who develop and refine systems that are flexible and responsive, coordinated and precise. People with insight, imagination, and intelligence. The human spirit ofUPS. Put our people and systems to the test. We can handle it. Use this section to process your shipment.

17 Determine the Service Option

Domestic Fastest UPS® SonicAir® We have more guaranteed, time-definite delivery options than anyone else. When do you need UPS Next Day Air® Early A.M.® it there? Faster UPS Next Day Air® UPS Next Day Air Saver® Domestic UPS 2nd Day Air A.M.® UPS 2nd Day Air® UPS SonicAir® UPS 2nd Day Air A.M.® Guaranteed delivery coast to coast, usually Guaranteed delivery by noon on the second Fast UPS 3 Day Select® UPS Ground in four to six hours. Available 24 hours a day, business day to metropolitan commercial 365 days a year. Specific delivery time destinations where UPS Next Day Air delivery guaranteed at time of order placement. is committed by 10:30 a.m. Not available to Domestic Multiple-Piece Shipments destinations where UPS Next Day Air delivery UPS Next Day Air® Early A.M.® ® is committed by noon or end of day. UPS Hundredweight Service Guaranteed overnight delivery on business days by 8:00 a.m. to major cities in the 48 UPS 2nd Day Air® International Export contiguous states and by 8:30 a.m. to many Guaranteed on-time delivery by the end of other U.S. cities, including Anchorage, the second business day to every address Fastest UPS SonicAir Alaska. Additionally, we deliver to literally throughout the United States and Puerto Rico. UPS Worldwide Express PlusSM thousands more ZIP Codes than anyone else. ® Faster UPS Worldwide ExpressSM UPS 3 Day Select ® UPS Worldwide ExpeditedSM UPS Next Day Air Guaranteed delivery by the end of the third Guaranteed delivery to all 50 states and Puerto business day to every address in the 48 Fast UPS Standard To Canada Rico by 10:30 a.m., noon, or end of day the contiguous states. next business day, depending on destination. UPS Ground International Import Freight Collect UPS Next Day Air Saver® Guaranteed day-definite delivery to every Fastest UPS Worldwide Express Plus Guaranteed delivery by 3:00 p.m. or 4:30 p.m. address within the 48 contiguous states. UPS Express NA1 the next business day to commercial destina- UPS Hundredweight Service® tions where UPS Next Day Air delivery is Faster UPS Worldwide Express This service is designed for shipments UPS committed by 10:30 a.m. or noon, respectively. UPS Worldwide Expedited classifies as Less-than-PalletLoadSM (LPLSM). Fast UPS 3 Day SelectSM Shipments to residential locations within An ideal alternative to traditional LTL (Less- From Canada the Next Day Air Saver area are delivered Than-Truckload) service for multiple-piece UPS Standard From Canada by end of day. shipments weighing less than 1,000 pounds. Not available to destinations where UPS Next Day Air is committed for end of day. Note: For additional details about UPS service options, see the rate International Export section beginning on page 24. UPS SonicAir® UPS Worldwide Express PlusSM Available every day. Guaranteed service from Guaranteed delivery by 8:30 a.m. to more the United States to more than 180 countries than 580 cities in 15 countries. Time in transit and territories worldwide. Service is typically is typically two business days, but delivery is completed within 24 hours, including customs guaranteed by 8:30 a.m. on the next business clearance. Specific delivery time guaranteed day to major metropolitan areas in Canada. Visit ups.com® or call at time of order placement. 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 18 International Export (continued)

UPS Worldwide ExpressSM the next business day to most major business Guaranteed delivery to more than 200 centers, and by the end of the business day countries and territories. to most other destination in Canada.

Delivery guaranteed by 10:30 a.m. the UPS Worldwide ExpeditedSM second business day for shipments to major Guaranteed delivery to more than 56 business centers, including more than 1,000 destination countries: cities across Europe, and by end of day to – To Canada, typically within three most other destinations. business days to most destinations. When you call for an early pickup from a – To Mexico, typically within three major metropolitan area, overnight delivery business days. Process. of Letters and documents is guaranteed by – To major destinations in Europe, Asia, the end of the next business day to the world’s and Central and South America, typically most important business centers in Europe, within four or five business days. Asia, Central and South America, and Mexico. Determine the Service Option UPS Standard To Canada For UPS Worldwide Express shipments to Guaranteed, economical ground delivery to Canada, overnight delivery of UPS Letters most addresses in the 10 provinces of Canada. and packages is guaranteed by 10:30 a.m.

International Import Freight Collect

UPS Worldwide Express PlusSM UPS Worldwide ExpeditedSM Guaranteed delivery by 8:00 a.m. or 8:30 a.m., Delivery is guaranteed within two to five days, depending on destination, from major busi- depending on origin. Available from more than ness centers around the world to major 56 countries: business centers in the United States. – From Canada, typically within two business days. UPS Worldwide ExpressSM NA1 Guaranteed overnight delivery across the – From Mexico, typically within three United States from many major European business days. business centers. All Worldwide Express – From Europe, Asia, and Central and destinations will receive Letters, documents, South America, typically within four and packages by 10:30 a.m. the next or five business days. business day from Europe if an earlier pickup UPS 3 Day SelectSM From Canada is requested in select origin postal codes. Guaranteed delivery by the end of the third UPS Worldwide ExpressSM business day from most locations in Canada Guaranteed delivery from more than 170 to every address in the 48 contiguous states. countries and territories. Overnight delivery UPS Standard From Canada of Letters, documents, and packages is Guaranteed, economical ground delivery guaranteed from major business centers from Canada to every address in the 48 across Canada and Mexico. Two-day package contiguous states. delivery is guaranteed from most of Europe.

19 Determine Weight and Size

Billable Weight: Actual, Dimensional, or Oversize? Determining which weight to use in calculating your rate requires that Domestic Shipments, Including Puerto Rico (Dimensional Weight) ® ® you determine which rule applies. For UPS Next Day Air Early A.M. , UPS Next L x W x H Dimensional Weight = Different rules apply depending on Day Air®, UPS Next Day Air Saver®, UPS 2nd 194 the service selected. Dimensional Day Air A.M.®, UPS 2nd Day Air®, and UPS L = Length in inches H weight applies to all service options 3 Day Select®: W = Width in inches H = Height in inches that may involve an aircraft. 1. Determine actual weight. L W Dimensional weight considers density, Use any standard scale. which is the amount of space a 2. Determine dimensional weight. Multiple Packages package occupies in relation to its Multiply the package length by the width by If you have more than one package to be actual weight, to determine billable the height. For each measurement, round shipped, consider each package a separate weight. Calculations of dimensional off any fraction to the nearest whole inch (for shipment for weight calculation purposes. weight are based on the International example, 1.00" to 1.49" will be considered For UPS Hundredweight Service® shipments, Air Transport Association (IATA) 1 inch, and 1.50" to 1.99" will be considered see pages 54 and 55. volumetric standards. Similar rules, 2 inches). The result is the cubic size. If this 3. Determine billable weight. Oversize 1 and 2, apply to ground number is 1,728 inches or less, use the Compare each package’s actual weight shipments. actual weight in your rate calculation. to its dimensional weight. The larger of the Irregularly Shaped Packages If this number is more than 1,728 inches, two weights is the billable weight and should Measure boxes or containers that divide the cubic size by 194 to determine be used to calculate the rate. are not rectangular to determine dimensional weight in pounds. Increase dimensional weight and whether the any fraction to the next pound. package is within maximum limits. Treat the irregularly shaped package International Shipments (Dimensional Weight) as if it were in a regular rectangular For UPS Worldwide Express PlusSM, UPS Dimensional Weight L x W x H box. Measure the length, width, Express NA1, UPS Worldwide ExpressSM, = ()in Pounds 166 and height of the package UPS Worldwide ExpeditedSM, UPS 3 Day H L = Length in inches from its extreme points. SM Select From Canada, and UPS Standard W = Width in inches From Canada: Length H = Height in inches L 1. Determine actual weight. W Dimensional Weight = L x W x H Height Use any standard scale. ()in Kilograms 6,000 2. Determine dimensional weight. L = Length in centimeters H Multiply the package length by the width by W = Width in centimeters H = Height in centimeters the height. For each measurement, round Width off any fraction to the nearest whole number L W Note: Packages that exceed UPS (for example, 1.00 to 1.49 will be considered weight and size limits are not accepted to determine the dimensional weight. To 1, and 1.50 to 1.99 will be considered 2). for transportation. If found in the convert metric measurements into pounds, The result is the cubic size. UPS system, they are subject to multiply the result by 2.20465. Increase any an Over Maximum Limits charge. For a multiple-package shipment, add fraction to the next pound. the result for all of the packages together. See page 132 or 133 for details. 3. Determine billable weight. The total is the cubic size of the shipment. Compare the package’s/shipment’s actual (If you are using a UPS Shipping Record book, ® weight to the dimensional weight. The larger Visit ups.com or call each international package is considered ® of the two weights is the billable weight and 1-800-PICK-UPS for guarantee a separate shipment for billing purposes.) details, service availability, should be used to calculate the rate. Divide the cubic size by 166 if measured in delivery time commitments, inches, or by 6,000 if measured in centimeters, or to request a pickup. 20 Domestic and International Shipments (Oversize 1 and 2) Determine if Oversize 1 or Oversize 2 rules apply to your UPS Ground and UPS Standard To Canada shipments. Oversize 1 Oversize 2 A package is considered “Oversize 1” (OS1) A package is considered “Oversize 2” (OS2) when its combined length and girth exceeds when its combined length and girth exceeds 84 inches, and combined length and girth 108 inches, and actual weight is less than is equal to or less than 108 inches, and actual 70 pounds. weight is less than 30 pounds. For each OS2 package, the billable weight For each OS1 package, the billable weight is 70 pounds. is 30 pounds.

Tool: To help you determine if your package’s dimensions are within UPS size limits, a 130-inch Process. chain is available upon request by calling 1-800-PICK-UPS®.

Start here 84" 108" 130" Determine Weight and Size

Step 1: Measure Girth Step 2: Measure Length Items Shipped in Bags Girth is the distance Shape – When multiple items are

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• • • - • •-• • - • • • • • • • • • • • • • • • • -•-• • - • • • --•-•-•-•-•-•-•-•- • •-•-• • • • • • --•-•• •- •-•-• • • - • • • • -•-•• •-•-•--• • • • • • • • • --•-• ••-•-•-•-•--• • • • • • • • • • • • -• • • • • • •--•-•• ••-•-•-•-•-•-•-•-•-•-• or object. •-•-•-•-•-•-•-•-•• girth measurements will be at the sole discretion of UPS. As always, the bill- Weight and Size Information able weight will be the greater of the The information below applies to all UPS service options except UPS® SonicAir®, unless otherwise dimensional or oversize weight as indicated. See pages 54 and 55 for additional information applying to UPS Hundredweight compared to the actual weight. Service®. Tails – A tail on an item shipped in a Maximum Weight Maximum Length bag should be measured for the amount For domestic shipments, the maximum weight The maximum length per package is 108 of space it takes up in a reasonably per package is 150 pounds. For international inches or 270 centimeters. A package with compressed fashion. Any tail that is shipments, the maximum weight of a package the longest side measuring over 60 inches created by placing an item in a bag may vary by destination or origin. Call the or the second-longest side measuring over must be compressed and taped to UPS International Customer Service Center 30 inches in length will be subject to an the body of the item. at 1-800-782-7892 for details. Additional Handling charge of $5. Note: Packages that exceed UPS The maximum weight for a Hazardous Maximum Size weight and size limits are not accepted Materials/International Dangerous Goods The maximum size per package is 130 for transportation. If found in the package (contractual service only) is inches or 330 centimeters in length and UPS system, they are subject to 70 pounds, unless further restricted in girth combined. For irregularly shaped an Over Maximum Limits charge. the Guide for Shipping Ground and Air air packages, see page 20 for instructions. See page 132 or 133 for details. Hazardous Materials at ups.com®. Call the UPS Hazardous Materials Support Center at 1-800-554-9964 for details. 21 Determine the Zone Domestic Shipments

Note: UPS OnLine® WorldShip®, UPS Internet Domestic Shipping, UPS CampusShipTM, or a UPS OnLine® Compatible vendor shipping system will auto- Where is your package going? We’ve divided the United States and Puerto Rico into matically determine the zone for you. numbered zones. Use your UPS Zone Chart to determine the destination zone for the domestic service option (except UPS® SonicAir®) you’ve chosen.

Your chart is provided separately and is based on your origin ZIP Code®. View or down- load your UPS Zone Chart at ups.com®, or order one by calling 1-800-PICK-UPS®.

Within the 48 Contiguous States and to Puerto Rico

Instructions are at the top on the front that UPS Next Day Air® Early A.M.® uses of your UPS Zone Chart. Please note the same zones as UPS Next Day Air®.

Example: If you are shipping from ZIP Codes 02001 to 02499, take the first three digits of the receiver’s ZIP Code and refer to the sample ZONES UPS Zone Chart at right: Next 2nd Next Day 2nd Day 3 DESTINATION Day Air Day Air Day For a Ground shipment from ZIP CODES Ground Air Saver Air A.M. Select an origin in ZIP Code 02001 117-126 2 102 132 202 242 302 to a destination located in ZIP 127 3 103 133 203 243 303 Code 12955, the zone is 3. 128 2 102 132 202 242 302 129-139 3 103 133 203 243 303 140-147 4 104 134 204 244 304 148-149 3 103 133 203 243 303 150-168 4 104 134 204 244 304 169-172 3 103 133 203 243 303 173-174 4 104 134 204 244 304

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 22 From the 48 Contiguous States to Alaska and Hawaii

Instructions are on the back of your Next Day Air® Early A.M.® uses the UPS Zone Chart. Please note that UPS same zones as UPS Next Day Air®.

Example: We provide service to all points in Alaska and Hawaii. Locate the destination ZIP Code® on the sample UPS Zone Chart to obtain the zone for the service level of your choice.

For a UPS Next Day Air shipment from ALASKA ZONES an origin anywhere in the 48 contiguous Next 2nd states to a destination in Alaska located DESTINATION Day Day ZIP CODES Air Air in ZIP Code 99556, the zone is 124. 99501-24 124 224 99540 124 224 Process. 99547-55 126 226 99556 124 224 99557-59 126 226 99561 126 226 Determine the Zone 99563-66 126 226 Domestic Shipments

23 Determine the Rate

Note: UPS OnLine® WorldShip®, UPS Domestic and International Internet Shipping, UPS CampusShipTM, a UPS OnLine® Compatible vendor You’ve chosen the service option, computed the billable weight, and looked up the shipping zone. shipping system, or the Quick Cost Now you can determine the rate. And it’s the same process whether you’re shipping domestically, Calculator on ups.com® will auto- exporting to other countries, or importing into the United States. matically determine the rate for you. Domestic, Export, and Import Freight Collect (except UPS® SonicAir®) Note: The applicable UPS Rates are determined on the basis of package 1. Go to the pages listing the rates for the Example: and shipper characteristics, and service option you’ve selected. On page 27, for a UPS Next Day Air® shipment are therefore subject to change. weighing 40 pounds where the destination 2. Match the billable weight to the appropriate Visit ups.com or see the “Terms zone is 104, the rate would be $94.75. zone. Add surcharges if special options and Conditions” beginning on or additional services are selected. page 150 for details.

UPS Next DayAir ® Guaranteed Overnight By 10:30 a.m.* Domestic Zones 102 103 104 105 106 107 108 124** 125** 126** 36 Lbs. $44.00 $53.25 $87.75 $95.25 $100.25 $102.50 $105.75 $106.00 $106.00 $118.25 37 44.75 54.00 89.50 97.25 102.25 104.75 108.00 108.25 108.25 120.50 38 45.50 54.75 91.25 99.25 104.25 107.00 110.25 110.50 110.50 122.75 39 46.25 55.75 93.00 101.25 106.25 109.25 112.50 112.75 112.75 125.00 40 47.00 56.75 94.75 103.25 108.25 111.25 114.75 115.00 115.00 127.25

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 24 UPS SonicAir ® Same-Day Service Domestic

Same Day. Any Time. Any Place in the United States.

UPS SonicAir offers same-day guaranteed delivery to any address in the United States, typically between four and six hours. That’s speed. Moreover, there are few limitations: ship at any hour of the day, on any day of the year, including holidays. That’s flexibility.

Service Highlights – Web-Enabled: Quick quotes, pickup and – Fast Pickup: Usually within 60 minutes delivery options, online ordering and tracking, of order placement. and account management via the Web – Guarantee: Specific delivery times are at sonicair.ups.com. guaranteed at order placement. – Confirmation: Automatic verbal delivery – Ease: For most shipments, simply use confirmation. your UPS account number and sign the Available Options shipping document provided by the courier – Door-to-Door: We pick up from your door Process. at the time of pickup. and deliver to the final destination. – Few Size and Weight Limitations: Aircraft – Hold for Pickup: We pick up from your door, can be chartered if necessary to accommo- deliver to the destination airport, and hold date needs. Certain restrictions may apply.

for pickup by the recipient. Determine the Rate Call 1-800-451-4550 for more information. – Hand-Carry Service: A dedicated SonicAir – Anywhere: Send to/from all U.S. addresses. courier will carry your shipment from your (Please see page 62 for UPS SonicAir door, on board the flight, and to your final international service.) destination. – Proactive: Proactive communication – Aircraft Charter: We can arrange for a char- of the shipment status sent via e-mail, tered aircraft to transport your shipment. phone, or fax, including any changes in the delivery schedule. Proof of delivery Services and Rates provided upon shipment arrival. Door-to-Door (48 States) – 25 pounds or less: Note: For pickup and Shipments picked up delivery, a $2.25 fee – Verification: We automatically contact the and delivered door-to-door ...... $169 will be assessed for each shipper to confirm the time of delivery and Hold for Pickup – 25 pounds or less: additional mile or fraction provide the name of the person who signed UPS thereof beyond a 15-mile for it, at no additional charge. Shipments held for recipient pickup

at destination airport ...... $153 radius from destination ®

– Tracking: Information available online at SonicAir airport. See page 113 sonicair.ups.com 24 hours a day, 365 days Retrieval: Shipments picked up at for UPS SonicAir® a year, or by calling 1-800-451-4550. destination airport and delivered ...... $45 additional charges.

– Informed: Tracking information available Drive (within 15 miles) – 50 pounds or less: ® Shipments picked up and driven – Domestic 30 minutes after scheduled departure Note: Hazardous Materials to destination ...... $45 and 30 minutes prior to scheduled arrival, are not accepted in UPS so you know about any potential delay. Express Freight – 100 pounds or more: SonicAir service. – Reports: Detailed performance reports Freight shipments delivered door-to-door for shipments upon request at no (varies by lane) ...... $1.75 to $3 per pound additional charge. Hand-Carry: Shipments hand-carried, door-to-door ...... Based upon destination Visit sonicair.ups.com or call Charter: Shipments sent by chartered 1-800-451-4550 for guarantee aircraft ...... Based upon shipment details, service availability, and destination delivery time commitments, or to request a pickup. 25 UPS Next DayAir ® Guaranteed Overnight By 10:30 a.m.*

® Domestic UPS Next Day Air Zones 102 103 104 105 106 107 108 124** 125** 126** Fast, guaranteed delivery to every address in all Letter $12.75 $14.25 $15.00 $15.50 $16.00 $16.75 $17.25 $17.50 $17.50 $23.75 50 states and Puerto Rico by 10:30 a.m., noon, 1 Lbs. 14.75 17.50 20.75 22.50 24.50 25.75 26.25 27.75 27.75 39.75 or end of day the next business day, depending 2 15.75 18.75 23.25 25.25 27.50 28.50 29.00 31.00 31.00 43.00 on destination. Optional Saturday pickup and 3 17.25 19.75 25.75 27.75 30.50 31.50 32.25 34.00 34.00 46.00 delivery. UPS Hundredweight Service® available. 4 18.25 20.75 28.25 30.50 33.25 34.25 35.00 37.00 37.00 49.00 (See page 54.) 5 19.25 22.00 30.50 33.00 36.00 37.00 38.00 39.75 39.75 51.75 6 20.00 23.00 32.75 35.50 38.75 40.00 41.00 42.50 42.50 54.50 UPS Next Day Air® Early A.M.® 7 20.75 24.50 35.00 38.25 41.75 42.75 43.75 45.00 45.00 57.25 8 21.50 25.75 37.25 40.75 44.75 45.75 46.50 47.75 47.75 59.75 Faster, guaranteed overnight delivery on 9 22.25 27.00 39.75 43.25 47.75 48.75 49.50 50.25 50.25 62.50 business days by 8:00 a.m. to major cities 23.00 28.25 42.00 45.75 50.25 51.50 52.50 52.75 52.75 65.00 in the 48 contiguous states and by 8:30 a.m. 10 23.75 29.50 44.25 48.00 52.75 54.50 55.25 55.50 55.50 67.50 to many other U.S. cities, including Anchorage, 11 24.50 30.50 46.50 50.50 55.25 57.25 58.00 58.25 58.25 70.25 Alaska. Additionally, we deliver to literally 12 25.25 31.50 48.75 52.75 57.50 59.75 60.50 61.00 61.00 72.75 thousands more ZIP Codes than anyone else. 13 14 26.00 32.75 50.75 55.00 59.75 62.25 63.00 63.50 63.50 75.00 Refer to ups.com® or call 1-800-PICK-UPS® 15 26.75 34.00 52.75 57.25 62.00 64.25 65.50 65.75 65.75 77.25 for delivery areas. Optional verbal delivery 16 27.75 35.00 54.25 59.00 63.75 65.75 67.50 67.75 67.75 79.50 confirmation and Saturday pickup and delivery. 28.50 36.00 55.75 60.75 65.50 67.25 69.50 69.75 69.75 81.50 (Saturday delivery is 9:00 a.m. or 9:30 a.m., 17 29.25 36.75 57.25 62.25 67.00 68.75 71.50 71.75 71.75 83.50 depending on destination.) Hundredweight 18 30.00 37.50 58.75 63.75 68.50 70.50 73.50 73.75 73.75 85.50 Service not available. 19 20 30.75 38.25 60.25 65.50 70.25 72.25 75.25 75.50 75.50 87.50 Add $28.50 to the applicable published 21 31.50 39.00 61.75 67.25 72.00 74.00 77.00 77.25 77.25 89.25 Next Day Air rate for each Next Day Air Early 22 32.25 39.75 63.50 68.75 73.75 75.75 78.75 79.00 79.00 91.00 A.M. Letter or package. 23 33.00 40.75 65.25 70.50 75.50 77.50 80.50 80.75 80.75 92.75 24 33.75 41.75 67.00 72.25 77.25 79.25 82.25 82.50 82.50 94.50 Delivery to Residential Destinations 25 34.50 42.75 68.50 74.00 79.00 81.00 84.00 84.25 84.25 96.25 26 35.50 43.75 70.25 75.75 80.75 82.75 85.75 86.00 86.00 98.00 Add $1.15 to the appropriate Next Day Air 27 36.25 44.50 72.00 77.50 82.50 84.50 87.50 87.75 87.75 99.75 Early A.M. or Next Day Air rate for each Letter 28 37.00 45.25 73.75 79.25 84.25 86.25 89.25 89.50 89.50 101.75 or package going to a residential destination. 37.75 46.00 75.50 81.25 86.25 88.00 91.00 91.50 91.50 103.75 A residential delivery is defined as delivery 29 38.75 46.75 77.25 83.25 88.25 89.75 93.00 93.50 93.50 105.75 to a location that is a home, including a 30 39.75 47.75 79.00 85.25 90.25 91.75 95.00 95.50 95.50 107.75 business operating out of a home that does 31 40.50 48.75 80.75 87.25 92.25 93.75 97.00 97.50 97.50 109.75 not have an entrance open to the public. 32 33 41.50 50.00 82.50 89.25 94.25 95.75 99.00 99.50 99.50 111.75 A Delivery Area Surcharge of $1.75 applies to 34 42.50 51.25 84.25 91.25 96.25 98.00 101.25 101.50 101.50 113.75 each Letter and package delivered to residences 35 43.25 52.25 86.00 93.25 98.25 100.25 103.50 103.75 103.75 116.00 in certain ZIP Codes. Go to ups.com or call 1-800-PICK-UPS for a listing of applicable **Zone 124 is metro Alaska and Hawaii, – Free UPS packaging is available. See pages ZIP Codes. (This surcharge does not apply zone 125 is Puerto Rico, and zone 126 12 and 13. to UPS Hundredweight Service shipments.) is remote Alaska and Hawaii. Some – These UPS Next Day Air rates also apply shipments to Alaska and Hawaii require for shipments from UPS Drop Boxes. additional time in transit.

*Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 26 Process. Determine the Rate UPS Next Day Air® – Domestic or a one-time pickup, or a one-time ® Letters containing items other Letters containing items ® Air Letters containing letters, business correspondence, urgent documents, UPS Next Day and electronic media. Air than those listed above are subject to the corresponding rates for the applicable weight of the Letter. than one cubic foot, dimensional 20 See page apply. weight may for details. the weight shown requires the next higher rate. 22. see page services and charges, service restrictions, and general information. add $4 per Letter or package to add $4 per Letter package or applies to the rate shown. This rate and customers both account holders without a UPS account. If you are an daily account holder who receives an pickup service and you request fee will On Call Air Pickup, the $4 not be applied. on Next Day – There is no weight limit – For packages measuring more more measuring – For packages than – Any fraction of a pound more your destination zone, determine – To for additional to 139 104 – See pages Customers Who Do Not Customers Receive a Daily UPS Pickup Call Air If you request a UPS On Pickup ® 27 Domestic Domestic

102 103 104 105 106 107 108 124** 125** 126** 44.7545.50 54.0046.25 54.75 89.5047.00 55.75 91.25 97.2547.75 56.75 102.25 93.00 99.2548.50 101.25 104.75 57.75 104.25 94.75 106.25 108.0049.25 103.25 107.00 58.75 96.50 109.25 108.25 108.25 108.25 110.2550.25 105.25 59.75 98.25 112.50 120.50 111.25 110.50 110.50 110.50 100.2551.25 107.00 60.75 112.75 112.75 114.75 122.75 108.75 113.25 112.75 102.2552.25 61.75 125.00 115.00 115.00 114.75 117.00 110.50 115.25 104.0053.25 63.00 127.25 117.25 117.25 117.25 116.75 119.25 112.25 105.7554.00 64.25 121.50 129.50 119.25 119.50 119.50 118.75 114.00 107.5054.75 65.50 121.75 121.75 123.75 131.75 121.25 120.75 115.75 109.2555.75 66.75 134.00 124.00 124.00 126.00 123.25 123.00 117.50 111.0056.75 68.00 136.25 126.25 126.25 128.00 125.25 125.25 119.25 112.7557.75 69.50 138.25 128.50 128.50 130.00 127.50 127.50 121.00 114.5058.75 71.00 140.25 130.50 130.50 132.00 129.75 129.50 122.75 116.2559.75 72.50 142.25 132.50 132.50 134.00 132.00 131.50 124.50 118.0060.75 74.00 144.25 134.50 134.50 136.25 134.25 133.50 126.25 119.7561.75 75.50 146.25 136.75 136.75 138.50 136.50 135.50 128.00 121.5063.00 77.00 148.50 139.00 139.00 141.00 138.75 137.75 129.75 123.2564.25 78.50 151.00 141.25 141.25 143.50 141.00 140.00 131.50 125.2565.25 80.00 153.50 143.75 143.75 146.00 143.50 142.25 133.50 127.2566.50 81.50 156.00 146.25 146.25 148.50 146.00 144.50 135.50 129.2567.75 83.00 158.50 148.75 148.75 151.00 148.50 146.75 137.50 131.2569.25 84.50 161.00 151.25 151.25 153.50 151.00 149.00 139.75 133.2570.50 86.25 163.50 153.75 153.75 156.25 153.50 151.25 142.00 135.2571.75 88.00 166.00 156.50 156.50 159.00 156.00 153.75 144.50 137.2573.00 89.75 168.75 159.25 159.25 161.75 158.50 156.25 147.00 139.2574.25 91.50 171.50 162.00 162.00 164.50 161.25 158.75 149.50 141.2575.50 93.25 174.25 164.75 164.75 167.25 164.00 161.50 152.00 143.5077.00 95.00 177.00 167.75 167.75 170.25 166.75 164.25 154.50 145.7578.50 96.75 179.75 170.75 170.75 173.25 169.50 166.75 157.00 148.0080.00 98.50 182.75 173.75 173.75 176.25 172.50 169.25 159.50 100.25 150.25 185.75 176.75 176.75 179.25 175.50 171.75 152.50 162.00 188.75 179.75 179.75 182.25 164.50 178.50 174.25 191.75 182.75 182.75 176.75 185.25 181.50 194.75 184.50 185.75 185.75 188.25 191.25 197.75 188.75 188.75 191.75 191.75 200.75 203.75 $44.00 $53.25 $87.75 $95.25 $100.25 $102.50 $105.75 $106.00 $106.00 $118.25

over 70 pounds, please turn the page. – To determine the rate for a package weighing the rate for a package determine – To

Guaranteed Overnight By Overnight Guaranteed a.m.* 10:30 UPS Next DayAir Next UPS 70 65 66 67 68 69 60 61 62 63 64 55 56 57 58 59 50 51 52 53 54 45 46 47 48 49 40 41 42 43 44 Zones 36 Lbs. 37 38 39 UPS Next DayAir ® Guaranteed Overnight By 10:30 a.m.*

® Domestic UPS Next Day Air Zones 102 103 104 105 106 107 108 124** 125** 126** Fast, guaranteed delivery to every address in all 71 Lbs. $81.25 $102.00 $154.75 $167.00 $179.50 $187.50 $194.25 $195.00 $195.00 $206.75 50 states and Puerto Rico by 10:30 a.m., noon, 72 82.50 103.50 157.00 169.50 182.25 190.50 197.25 198.00 198.00 209.75 or end of day the next business day, depending 73 84.00 105.00 159.25 172.00 185.00 193.50 200.25 201.00 201.00 212.75 on destination. Optional Saturday pickup and 74 85.50 106.75 161.75 174.50 187.75 196.50 203.50 204.00 204.00 215.75 delivery. UPS Hundredweight Service® available. 75 86.75 108.75 164.25 177.00 190.50 199.50 206.75 207.00 207.00 218.75 (See page 54.) 76 88.25 110.75 166.75 179.50 193.25 202.25 209.75 210.00 210.00 221.75 77 89.75 112.75 169.25 182.00 196.00 205.00 212.75 213.00 213.00 224.75 UPS Next Day Air® Early A.M.® 78 91.25 114.75 171.75 184.50 198.75 207.75 215.75 216.00 216.00 227.75 79 92.75 116.75 174.25 187.00 201.50 210.50 218.75 219.00 219.00 230.75 Faster, guaranteed overnight delivery on 94.25 118.75 176.75 189.50 204.25 213.25 221.75 222.00 222.00 233.75 business days by 8:00 a.m. to major cities 80 95.75 120.75 179.25 192.00 207.00 216.00 224.75 225.00 225.00 236.75 in the 48 contiguous states and by 8:30 a.m. 81 97.25 122.75 181.75 194.50 209.75 218.75 227.75 228.00 228.00 239.75 to many other U.S. cities, including Anchorage, 82 98.75 124.75 184.25 197.00 212.50 221.50 230.50 231.00 231.00 242.75 Alaska. Additionally, we deliver to literally 83 100.25 126.75 186.75 199.50 215.25 224.25 233.25 234.00 234.00 245.75 thousands more ZIP Codes than anyone else. 84 85 101.50 128.75 189.25 202.00 218.00 227.00 236.00 236.75 236.75 248.75 Refer to ups.com® or call 1-800-PICK-UPS® 86 102.75 130.75 191.75 204.50 220.50 229.75 238.75 239.50 239.50 251.75 for delivery areas. Optional verbal delivery 87 104.00 132.75 194.25 207.00 223.00 232.50 241.50 242.25 242.25 254.75 confirmation and Saturday pickup and delivery. 88 105.25 134.75 196.75 209.50 225.75 235.25 244.25 245.00 245.00 257.75 (Saturday delivery is 9:00 a.m. or 9:30 a.m., 106.50 136.75 199.25 212.00 228.50 238.00 247.00 247.75 247.75 260.50 depending on destination.) Hundredweight 89 107.75 138.75 201.75 214.50 231.25 241.00 249.75 250.50 250.50 263.25 Service not available. 90 91 109.25 140.50 204.00 217.00 234.00 244.00 252.75 253.50 253.50 266.00 Add $28.50 to the applicable published 92 110.75 142.25 206.25 219.50 236.75 246.75 255.75 256.50 256.50 268.75 Next Day Air rate for each Next Day Air Early 93 112.00 144.00 208.50 221.75 239.50 249.50 258.75 259.50 259.50 271.50 A.M. Letter or package. 94 113.25 145.75 210.75 224.00 242.00 252.25 261.75 262.50 262.50 274.25 95 114.75 147.50 213.00 226.25 244.50 255.00 264.75 265.25 265.25 277.00 Delivery to Residential Destinations 96 116.00 149.25 215.25 228.50 247.00 257.75 267.75 268.00 268.00 279.75 97 117.25 151.00 217.50 230.75 249.50 260.50 270.50 270.75 270.75 282.50 Add $1.15 to the appropriate Next Day Air 98 118.50 152.75 219.50 233.00 252.00 263.00 273.25 273.50 273.50 285.25 Early A.M. or Next Day Air rate for each Letter 99 119.75 154.50 221.50 235.25 254.50 265.50 276.00 276.25 276.25 288.00 or package going to a residential destination. 121.00 156.00 223.50 237.50 257.00 268.00 278.75 279.00 279.00 290.75 A residential delivery is defined as delivery 100 122.25 157.50 225.50 239.75 259.50 270.50 281.50 281.75 281.75 293.50 to a location that is a home, including a 101 123.50 159.00 227.50 242.00 262.00 273.00 284.25 284.50 284.50 296.25 business operating out of a home that does 102 124.75 160.50 229.50 244.25 264.50 275.50 287.00 287.25 287.25 299.00 not have an entrance open to the public. 103 104 126.00 162.25 231.50 246.50 267.00 278.00 289.75 290.00 290.00 301.75 A Delivery Area Surcharge of $1.75 applies to 105 127.25 164.00 233.75 248.75 269.50 280.50 292.50 292.75 292.75 304.50 each Letter and package delivered to residences 106 128.75 165.75 236.00 251.00 272.00 283.00 295.25 295.50 295.50 307.25 in certain ZIP Codes. Go to ups.com or call 107 130.25 167.25 238.25 253.50 274.50 285.50 298.00 298.25 298.25 310.00 1-800-PICK-UPS for a listing of applicable 108 131.50 168.75 240.50 256.00 277.00 288.25 300.75 301.00 301.00 312.75 ZIP Codes. (This surcharge does not apply 109 132.75 170.50 242.75 258.25 279.50 291.00 303.50 303.75 303.75 315.50 to UPS Hundredweight Service shipments.) 110 134.00 172.25 245.00 260.50 282.00 293.75 306.25 306.50 306.50 318.25

**Zone 124 is metro Alaska and Hawaii, zone 125 is Puerto Rico, and zone 126 is remote Alaska and Hawaii. Some shipments to Alaska and Hawaii require *Visit ups.com® or call 1-800-PICK-UPS® for additional time in transit. guarantee details, service availability, delivery time commitments, or to request a pickup. 28 Process. Determine the Rate UPS Next Day Air® – Domestic or a one-time pickup, or a one-time ® Letters containing items other Letters containing items ® than those listed above are subject to the corresponding rates for the applicable weight of the Letter. than one cubic foot, dimensional 20 See page apply. weight may for details. the weight shown requires the next higher rate. 22. see page services and charges, service restrictions, and general information. Air Letters containing letters, business correspondence, urgent documents, UPS Next Day and electronic media. Air add $4 per Letter or package to add $4 per Letter package or applies to the rate shown. This rate and customers both account holders without a UPS account. If you are an daily account holder who receives an pickup service and you request fee will On Call Air Pickup, the $4 not be applied. – For packages measuring more more measuring – For packages than – Any fraction of a pound more your destination zone, determine – To for additional to 139 104 – See pages – There is no weight limit on Next Day – There is no weight limit Customers Who Do Not Customers Receive a Daily UPS Pickup Call Air If you request a UPS On Pickup on ® ® 29 Domestic Domestic shipments weighing 100 pounds or more, shipments refer to UPS Hundredweight Service pages 54 and 55. pages – To determine the rate for multiple-package determine – To . See page 25. . See page ®

102 103 104 105 106 107 108 124** 125** 126** SonicAir ® 136.50 175.75137.75 249.50 177.50139.00 265.50 251.75 179.00140.25 287.50 268.00 254.00 180.50141.50 299.25 290.25 270.50 256.00 182.00142.75 311.75 302.00 293.00 273.00 258.25 183.50 312.00 312.00144.25 314.50 304.75 295.75 275.25 260.50 185.25 323.75 314.75 314.75145.75 317.25 307.50 298.25 277.50 262.75 187.00 326.50 317.50 317.50147.00 320.00 310.00 300.75 279.75 265.00 188.75 329.25 320.25 320.25148.00 322.75 312.50 303.25 282.00 267.25 190.25 332.00 323.00 323.00149.00 325.50 315.00 305.75 284.25 269.50 191.75 334.75 325.75 325.75150.25 328.25 317.50 308.25 286.50 271.75 193.25 337.50 328.50 328.50151.50 331.00 320.00 310.75 288.75 274.00 194.75 340.25 331.25 331.25152.75 333.75 322.75 313.50 291.00 276.25 196.50 343.00 334.00 334.00154.00 336.50 325.50 316.25 293.25 278.25 198.25 345.75 336.75 336.75155.00 339.25 328.25 318.75 295.50 280.50 200.00 348.50 339.50 339.50156.00 342.00 331.00 321.25 297.75 282.75 201.75 351.25 342.25 342.25157.25 344.75 333.75 323.75 300.25 285.00 203.25 354.00 345.00 345.00158.50 347.50 336.50 326.25 302.75 287.25 204.75 356.75 347.75 347.75159.75 350.25 339.25 328.75 305.25 289.50 206.50 359.50 350.50 350.50161.00 353.00 342.00 331.25 307.75 291.75 208.25 362.25 353.25 353.25162.25 355.75 344.75 333.75 310.25 294.00 210.00 365.00 356.00 356.00163.25 358.50 347.50 336.25 312.75 296.25 211.75 367.75 358.75 358.75164.25 361.25 350.25 338.75 315.25 298.50 213.25 370.50 361.50 361.50165.25 364.00 353.00 341.25 317.75 300.75 214.75 373.25 364.25 364.25166.25 366.75 355.75 343.75 320.00 303.00 216.00 376.00 367.00 367.00167.00 369.50 358.50 346.25 322.25 305.25 217.25 378.75 369.75 369.75167.75 372.25 361.25 348.75 324.50 307.50 218.50 381.50 372.50 372.50168.50 375.00 364.00 351.25 326.75 309.50 219.75 384.25 375.25 375.25169.25 377.75 366.75 354.00 329.00 311.50 221.00 387.00 378.00 378.00170.00 380.50 369.50 356.75 331.25 313.50 222.25 389.75 380.75 380.75170.75 383.25 372.25 359.50 333.50 315.50 223.50 392.50 383.50 383.50171.50 386.00 375.00 362.25 335.75 317.25 224.50 395.25 386.25 386.25172.25 388.75 377.75 365.00 338.00 319.00 225.50 398.00 389.00 389.00173.00 391.50 380.50 367.75 340.25 320.75 226.50 400.75 391.75 391.75173.75 394.25 383.25 370.50 342.50 322.50 227.50 403.50 394.50 394.50174.50 397.00 386.00 373.25 344.75 324.25 228.50 406.25 397.25 397.25175.25 399.75 388.75 375.75 347.00 326.00 229.50 409.00 400.00 400.00176.00 402.50 391.50 378.25 349.25 327.75 230.50 411.75 402.75 402.75 405.25 394.25 380.75 351.50 329.50 414.50 405.50 405.50 408.00 397.00 383.25 353.75 417.25 408.25 408.25 410.75 399.75 385.75 420.00 411.00 411.00 413.50 402.50 422.75 413.75 413.75 416.25 425.50 416.50 416.50 428.25

$135.25 $174.00 $247.25 $263.00 $284.75 $296.50 $309.00 $309.25 $309.25 $321.00 be accepted for transportation only through UPS package weighing more than 70 pounds. than 70 weighing more package information. for more 10 See page – A package weighing over 150 pounds will weighing over 150 – A package – A Heavy Package sticker is required for any – A Heavy Package

Guaranteed Overnight By Overnight Guaranteed a.m.* 10:30 UPS Next DayAir Next UPS 150 145 146 147 148 149 140 141 142 143 144 135 136 137 138 139 130 131 132 133 134 125 126 127 128 129 120 121 122 123 124 115 116 117 118 119 Zones 111 Lbs. 112 113 114 UPS Next DayAir Saver ® Guaranteed Overnight By 3:00 p.m.*

® Domestic UPS Next Day Air Saver Zones 132 133 134 135 136 137 138 An affordable delivery option for those Letter $11.00 $12.50 $13.75 $14.25 $14.75 $15.00 $15.50 important shipments that require next- 1 Lbs. 12.75 15.75 19.25 21.00 22.25 23.00 24.00 business-day delivery, but don’t have to 2 14.00 16.75 21.25 23.00 24.50 25.75 27.00 be there in the morning. Guaranteed delivery 3 14.75 17.75 23.25 24.75 27.00 28.50 29.75 by 3:00 p.m. or 4:30 p.m. to commercial 4 15.75 19.00 25.00 27.00 29.75 31.25 32.25 destinations where UPS Next Day Air® 5 16.50 20.00 27.25 29.00 32.50 34.00 34.75 delivery is committed by 10:30 a.m. or 6 17.25 21.00 29.50 32.00 35.25 36.50 37.00 noon, respectively. 7 17.75 22.00 32.00 34.50 38.00 39.25 39.75 18.50 22.75 34.25 37.00 40.50 41.75 42.50 Shipments to residential locations within 8 19.25 23.75 36.50 39.25 43.00 44.50 45.00 the Next Day Air Saver area are delivered 9 20.00 25.00 38.75 41.50 45.50 47.00 47.50 by end of day. 10 11 20.50 26.25 40.75 43.50 48.00 49.25 50.00 This service is not available to destinations 12 21.25 27.50 42.75 45.75 50.50 51.50 52.50 where UPS Next Day Air is committed for end 13 22.00 28.50 44.75 48.00 52.75 53.75 55.00 of day. Optional Saturday pickup. Saturday 14 22.75 29.50 46.50 50.00 54.75 55.75 57.75 delivery is not available for UPS Next Day Air 15 23.50 30.50 48.00 52.00 56.50 57.75 60.25 Saver packages. UPS Hundredweight Service® 16 24.00 31.25 49.25 53.50 58.00 59.25 62.00 available. (See page 54.) 17 24.50 32.00 50.50 55.00 59.50 60.75 63.75 18 25.25 32.75 51.75 56.50 61.25 62.50 65.25 Delivery to Residential Destinations 19 26.00 33.50 53.25 58.00 62.75 64.25 66.75 20 26.75 34.25 54.75 59.50 64.00 65.75 68.25 Add $1.15 to the appropriate Next Day Air 21 27.50 35.25 56.50 61.00 65.50 67.25 70.00 Saver rate for each Letter or package going 28.25 36.00 58.00 62.50 67.00 68.75 71.50 to a residential destination. A residential 22 28.75 36.75 59.50 64.00 68.50 70.50 73.25 delivery is defined as delivery to a location 23 29.50 37.50 61.00 65.50 70.25 72.25 75.00 that is a home, including a business operating 24 30.25 38.50 62.50 67.25 72.00 74.00 76.75 out of a home that does not have an entrance 25 31.00 39.25 64.00 69.00 73.75 75.75 78.50 open to the public. 26 27 31.50 40.00 65.50 70.75 75.50 77.50 80.25 A Delivery Area Surcharge of $1.75 applies to 28 32.25 40.75 67.25 72.50 77.25 79.25 82.00 each Letter and package delivered to residences 29 33.00 41.50 68.75 74.00 79.00 81.00 83.75 in certain ZIP Codes. Go to ups.com® or call 30 33.50 42.25 70.25 75.50 80.75 82.75 85.50 1-800-PICK-UPS® for a listing of applicable 31 34.25 43.00 72.00 77.25 82.50 84.50 87.25 ZIP Codes. (This surcharge does not apply 32 35.00 44.00 73.75 79.00 84.25 86.25 89.00 to UPS Hundredweight Service shipments.) 33 35.75 45.00 75.50 80.75 86.00 88.00 90.75 34 36.50 46.00 77.25 82.50 87.75 89.75 92.75 35 37.25 46.75 79.00 84.25 89.50 91.50 94.75

– Free UPS packaging is available. See pages – These UPS Next Day Air Saver rates also 12 and 13. apply for shipments from UPS Drop Boxes.

*Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 30 Process. Determine the Rate UPS Next Day Air Saver® – Domestic Letters ® or a one-time pickup, or a one-time ® Air Saver Letters containing letters, business correspondence, urgent and electronic media. documents, UPS Next Day Air Saver containing items other than those containing items listed above are subject to the corresponding rates for the applicable weight of the Letter. than one cubic foot, dimensional 20 See page apply. weight may for details. 22. see page services and charges, service restrictions, and general information. the weight shown requires the next higher rate. add $4 per Letter or package to add $4 per Letter package or applies to the rate shown. This rate and customers both account holders without a UPS account. If you are an daily account holder who receives an pickup service and you request fee will On Call Air Pickup, the $4 not be applied. on Next Day – There is no weight limit Customers Who Do Not Customers Receive a Daily UPS Pickup Call Air If you request a UPS On Pickup – For packages measuring more more measuring – For packages than Any fraction of a pound more – your destination zone, determine – To for additional to 139 104 – See pages ® 31 Domestic Domestic

132 133 134 135 136 137 138 38.7539.5040.25 48.5041.00 49.5041.50 50.50 82.0042.25 51.25 83.5043.00 52.00 85.00 87.7543.75 52.75 86.50 89.5044.50 53.75 88.25 91.25 93.5045.25 54.75 90.00 93.00 95.5046.25 55.75 91.75 94.75 97.5047.00 95.00 57.00 93.50 96.50 99.5047.75 97.00 58.25 95.25 101.50 98.2548.50 99.00 98.75 59.25 100.00 96.75 103.50 101.00 100.75 49.25 60.25 101.75 103.00 98.25 105.50 102.75 50.00 61.25 107.50 103.50 105.00 99.75 104.75 51.00 62.25 101.50 106.75 109.25 105.25 107.0052.00 63.25 109.00 103.25 108.75 111.00 107.0052.75 108.75 64.50 111.00 104.75 110.75 112.7553.75 112.75 110.50 65.75 113.00 106.25 114.5054.75 114.75 116.25 112.00 67.25 114.75 107.7555.75 116.75 118.00 113.50 68.75 116.50 109.25 118.2557.00 118.75 120.00 115.00 70.25 110.75 120.2558.00 120.75 122.00 116.50 71.75 112.25 122.75 122.2559.00 124.00 118.00 73.25 114.00 124.75 124.2560.00 126.00 119.75 74.75 115.75 126.75 126.5061.25 128.00 121.50 76.25 117.50 128.75 128.7562.50 130.00 123.25 77.75 119.25 130.75 131.0063.50 132.00 125.25 79.25 121.00 133.00 133.2564.50 134.00 127.25 80.75 123.00 135.25 135.5065.75 136.00 129.25 82.25 125.00 137.50 137.7567.00 138.00 131.25 83.75 127.00 139.75 140.0068.25 140.25 133.25 85.25 129.00 142.00 142.5069.50 142.50 135.50 86.75 131.00 144.25 145.00 144.75 137.75 88.25 133.00 146.75 147.50 147.00 140.00 89.75 135.00 149.50 150.00 149.25 142.25 137.00 152.25 152.50 151.75 144.50 139.00 155.00 155.00 154.25 146.75 157.75 157.50 156.75 149.00 160.50 160.00 159.25 163.25 162.50 161.75 166.00 165.00 168.75 167.50 171.50 174.25 $38.00 $47.50 $80.50 $86.00 $91.50 $93.25 $96.75

over 70 pounds, please turn the page. – To determine the rate for a package weighing the rate for a package determine – To

Guaranteed Overnight By Overnight Guaranteed 3:00 p.m.* UPS Next DayAir Next UPS Saver 70 65 66 67 68 69 60 61 62 63 64 55 56 57 58 59 50 51 52 53 54 45 46 47 48 49 40 41 42 43 44 Zones 36 Lbs. 37 38 39 UPS Next DayAir Saver ® Guaranteed Overnight By 3:00 p.m.*

® Domestic UPS Next Day Air Saver Zones 132 133 134 135 136 137 138 An affordable delivery option for those 71 Lbs. $70.75 $91.25 $141.00 $151.25 $164.25 $170.25 $177.00 important shipments that require next- 72 72.00 93.00 143.00 153.50 166.75 173.00 179.75 business-day delivery, but don’t have to 73 73.00 94.75 145.00 155.75 169.25 175.75 182.75 be there in the morning. Guaranteed delivery 74 74.25 96.50 147.25 158.00 171.75 178.50 185.75 by 3:00 p.m. or 4:30 p.m. to commercial 75 75.50 98.25 149.50 160.25 174.25 181.25 188.75 destinations where UPS Next Day Air® 76 77.00 100.00 151.75 162.50 176.75 184.00 191.50 delivery is committed by 10:30 a.m. or 77 78.25 101.75 154.00 164.75 179.00 186.75 194.25 noon, respectively. 78 79.50 103.50 156.25 167.00 181.25 189.50 197.00 79 80.50 105.25 158.75 169.50 183.75 192.25 199.75 Shipments to residential locations within 81.75 107.00 161.25 172.00 186.25 195.00 202.50 the Next Day Air Saver area are delivered 80 83.00 108.75 163.75 174.50 188.75 197.50 205.25 by end of day. 81 82 84.50 110.50 166.25 177.00 191.25 200.00 208.00 This service is not available to destinations 83 85.75 112.25 168.75 179.50 193.75 202.50 210.50 where UPS Next Day Air is committed for end 84 87.00 114.00 171.00 182.00 196.25 205.00 213.00 of day. Optional Saturday pickup. Saturday 85 88.25 115.75 173.25 184.50 198.75 207.50 215.50 delivery is not available for UPS Next Day Air 86 89.25 117.50 175.50 186.75 201.25 210.00 218.00 Saver packages. UPS Hundredweight Service® 87 90.25 119.25 177.75 189.00 203.75 212.50 220.50 available. (See page 54.) 88 91.25 121.00 180.00 191.25 206.25 215.00 223.00 89 92.50 122.75 182.00 193.50 208.75 217.50 225.50 Delivery to Residential Destinations 90 93.50 124.25 184.00 195.50 211.25 220.00 228.25 91 94.50 125.75 186.00 197.50 213.50 222.50 231.00 Add $1.15 to the appropriate Next Day Air 92 95.75 127.25 188.00 199.50 215.75 225.00 233.75 Saver rate for each Letter or package going 93 97.00 128.75 190.00 201.50 218.00 227.50 236.50 to a residential destination. A residential 98.25 130.25 192.00 203.50 220.25 230.00 239.00 delivery is defined as delivery to a location 94 99.50 131.75 194.00 205.50 222.50 232.50 241.50 that is a home, including a business operating 95 100.75 133.25 196.00 207.50 224.75 234.75 244.00 out of a home that does not have an entrance 96 101.75 134.75 198.00 209.50 227.00 237.00 246.50 open to the public. 97 98 102.75 136.25 200.00 211.50 229.25 239.25 249.00 A Delivery Area Surcharge of $1.75 applies to 99 104.00 137.75 202.00 213.50 231.50 241.50 251.50 each Letter and package delivered to residences 100 105.00 139.25 204.00 215.50 233.75 244.00 254.00 in certain ZIP Codes. Go to ups.com® or call 101 106.00 140.75 206.00 217.50 236.00 246.50 256.50 1-800-PICK-UPS® for a listing of applicable 102 107.25 142.25 208.00 219.50 238.25 249.00 259.00 ZIP Codes. (This surcharge does not apply 103 108.50 143.75 210.00 221.50 240.75 251.50 261.50 to UPS Hundredweight Service shipments.) 104 109.50 145.25 212.00 223.50 243.25 254.00 264.00 105 110.75 146.75 214.00 225.50 245.75 256.25 266.50 106 111.75 148.25 216.00 227.50 248.25 258.50 269.00 107 112.75 149.75 218.00 229.50 250.75 260.75 271.50 108 113.75 151.25 220.00 231.50 253.25 263.00 274.00 109 115.00 152.75 222.00 233.50 255.50 265.50 276.50 110 116.25 154.25 224.00 235.75 257.75 268.00 279.00

*Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 32 UPS Next DayAir Saver ® Guaranteed Overnight By 3:00 p.m.* Domestic Zones 132 133 134 135 136 137 138 Customers Who Do Not 111 Lbs. $117.50 $155.75 $226.00 $238.00 $260.00 $270.50 $281.50 Receive a Daily UPS Pickup 112 118.75 157.25 228.00 240.25 262.25 273.00 284.00 If you request a UPS On Call Air 113 119.75 158.75 230.00 242.50 264.50 275.50 286.50 Pickup® or a one-time pickup, 114 120.75 160.25 232.00 244.75 266.75 278.00 289.00 add $4 per Letter or package to 115 122.00 161.75 234.00 247.00 269.00 280.50 291.50 the rate shown. This rate applies to 116 123.25 163.25 236.00 249.25 271.50 282.75 294.00 both account holders and customers 117 124.25 164.75 238.00 251.50 274.00 285.00 296.50 without a UPS account. If you are an 118 125.25 166.25 240.00 253.75 276.50 287.25 299.00 account holder who receives daily 119 126.25 167.75 242.00 256.00 278.75 289.50 301.50 pickup service and you request an 120 127.25 169.25 244.00 258.25 281.00 292.00 304.00 On Call Air Pickup, the $4 fee will 121 128.25 170.50 246.00 260.25 283.25 294.50 306.50 not be applied. 122 129.50 171.75 248.00 262.25 285.75 297.00 309.00 123 130.75 173.25 250.00 264.25 288.25 299.50 311.50 124 131.75 174.75 252.00 266.25 290.75 302.00 314.25

125 132.75 176.25 254.00 268.25 293.25 304.50 317.00 Process. 126 133.75 177.75 256.00 270.25 295.50 307.00 319.75 127 134.75 179.25 258.00 272.25 297.75 309.50 322.50 128 135.50 180.75 260.00 274.25 300.00 312.00 325.00

129 136.50 182.25 262.00 276.25 302.25 314.50 327.50 Determine the Rate 130 137.50 183.75 264.00 278.50 304.50 317.00 330.00 131 138.75 185.25 266.00 280.75 306.75 319.50 332.50 132 139.75 186.75 268.00 283.00 309.00 322.00 335.00 133 140.75 188.25 270.00 285.25 311.25 324.50 337.50 134 141.75 189.75 272.00 287.50 313.50 327.00 340.00 135 142.50 191.00 274.00 289.75 315.75 329.50 342.50 136 143.25 192.25 276.00 292.00 318.00 332.00 345.00 – There is no weight limit on Next Day 137 144.00 193.50 278.00 294.25 320.25 334.50 347.50 Air Saver Letters containing letters, 138 144.75 194.75 280.00 296.50 322.50 337.00 350.00 business correspondence, urgent 139 145.75 195.75 282.00 298.75 325.00 339.50 352.50 documents, and electronic media. 140 146.50 196.75 284.00 301.00 327.50 342.00 355.00 UPS Next Day Air Saver® Letters

141 147.25 197.75 286.00 303.25 330.00 344.50 357.50 UPS Next Day Air Saver containing items other than those 142 148.00 198.75 288.00 305.50 332.50 347.00 360.25 listed above are subject to the 143 148.50 199.75 289.75 307.75 335.00 349.50 363.00 corresponding rates for the 144 149.00 200.75 291.50 310.00 337.50 352.00 365.75 applicable weight of the Letter. 145 149.75 201.75 293.25 312.25 340.00 354.50 368.25 146 150.50 202.50 295.00 314.25 342.50 356.75 370.75 – For packages measuring more 147 151.00 203.25 296.75 316.25 345.00 359.00 373.25 than one cubic foot, dimensional 148 151.50 204.00 298.50 318.25 347.50 361.25 375.75 weight may apply. See page 20 149 152.00 204.75 300.25 320.25 350.00 363.50 378.25 for details. ®

150 152.50 205.50 302.00 322.25 352.50 365.75 380.75 – Any fraction of a pound more than – Domestic the weight shown requires the next – A Heavy Package sticker is required for any – To determine the rate for multiple-package higher rate. package weighing more than 70 pounds. shipments weighing 100 pounds or more, See page 10 for more information. refer to UPS Hundredweight Service® on – To determine your destination zone, see page 22. – A package weighing over 150 pounds will pages 54 and 55. be accepted for transportation only through – See pages 104 to 139 for additional UPS® SonicAir®. See page 25. services and charges, service restrictions, and general information. 33 UPS 2nd DayAir A.M.® Guaranteed Two-Day By Noon

® Domestic UPS 2nd Day Air A.M. Zones 242 243 244 245 246 247 248 UPS is the only carrier to guarantee delivery Letter $7.70 $7.90 $8.20 $8.80 $9.20 $9.60 $10.10 by noon on the second business day to 1 Lbs. 8.00 8.30 8.70 9.90 10.70 11.40 11.80 metropolitan commercial destinations where 2 8.30 8.80 9.90 11.10 12.40 13.30 13.60 UPS Next Day Air® delivery is committed by 3 9.00 9.40 11.00 12.40 14.20 15.10 15.50 10:30 a.m. Not available to destinations 4 9.60 10.10 12.10 14.10 15.90 17.00 17.40 where UPS Next Day Air delivery is committed 5 10.40 11.10 13.30 15.70 17.60 19.00 19.60 by noon or end of day. Optional Saturday 6 10.60 12.10 14.40 17.10 19.70 21.00 21.90 pickup. UPS Hundredweight Service® available. 7 11.40 13.00 15.60 18.70 21.80 23.10 24.40 (See page 54.) 8 12.20 14.00 16.80 20.30 23.90 25.40 26.80 9 12.70 15.00 18.00 21.90 26.10 27.80 29.10 10 13.20 15.90 19.20 23.50 28.30 30.10 31.30 11 14.00 16.80 20.40 25.00 30.40 32.20 33.50 12 14.80 17.70 21.50 26.50 32.40 34.10 35.40 13 15.50 18.50 22.60 27.90 34.20 35.90 37.30 14 16.30 19.20 23.70 29.30 36.00 37.70 39.20 15 17.10 20.00 24.80 30.70 37.90 39.60 41.10 16 17.80 20.70 25.70 31.80 39.70 41.50 42.90 17 18.40 21.30 26.60 32.90 41.60 43.50 44.80 18 18.90 21.80 27.50 34.00 43.50 45.50 46.80 19 19.50 22.40 28.50 35.20 45.40 47.60 48.90 20 20.10 23.10 29.50 36.50 47.30 49.60 51.10 21 20.60 24.00 30.60 37.90 49.20 51.60 53.30 22 21.20 24.90 31.60 39.20 51.00 53.60 55.50 23 21.80 25.70 32.60 40.50 52.80 55.60 57.60 24 22.40 26.50 33.70 41.80 54.50 57.60 59.60 25 23.00 27.30 34.80 43.10 56.10 59.60 61.60 26 23.60 28.10 35.80 44.50 57.70 61.50 63.50 27 24.30 28.90 36.70 45.90 59.30 63.30 65.40 28 25.00 29.70 37.70 47.20 60.90 65.10 67.30 29 25.70 30.50 38.80 48.50 62.60 66.90 69.20 30 26.40 31.30 39.90 49.80 64.40 68.70 71.10 31 27.10 32.00 41.00 51.10 66.20 70.60 73.10 32 27.70 32.70 42.10 52.40 68.00 72.60 75.10 33 28.30 33.50 43.10 53.70 69.80 74.60 77.10 34 28.90 34.20 44.10 54.90 71.50 76.60 79.10 35 29.50 35.00 45.10 56.10 73.20 78.60 81.10

– Free UPS packaging is available. See pages – These UPS 2nd Day Air A.M. rates also 12 and 13. apply for shipments from UPS Drop Boxes.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 34 UPS 2nd DayAir A.M.® Guaranteed Two-Day By Noon Domestic Zones 242 243 244 245 246 247 248 Customers Who Do Not 36 Lbs. $30.10 $35.90 $46.00 $57.30 $75.00 $80.60 $83.10 Receive a Daily UPS Pickup 37 30.70 36.80 47.00 58.50 76.80 82.60 85.10 If you request a UPS On Call Air 38 31.40 37.60 48.00 59.70 78.60 84.60 87.10 Pickup® or a one-time pickup, 39 32.30 38.40 49.00 60.90 80.40 86.60 89.10 add $4 per Letter or package to 40 33.20 39.20 50.00 62.20 82.20 88.60 91.10 the rate shown. This rate applies to 41 34.00 40.10 51.00 63.50 84.00 90.50 93.10 both account holders and customers 42 34.70 40.90 52.00 64.80 85.70 92.40 95.00 without a UPS account. If you are an 43 35.30 41.70 52.90 66.00 87.40 94.30 96.90 account holder who receives daily 44 35.90 42.40 53.80 67.10 89.10 96.20 98.80 pickup service and you request an 45 36.50 43.10 54.70 68.20 90.80 98.10 100.70 On Call Air Pickup, the $4 fee will 46 37.20 43.90 55.60 69.30 92.50 100.00 102.60 not be applied. 47 37.90 44.70 56.60 70.40 94.20 101.90 104.50 48 38.60 45.50 57.60 71.50 95.90 103.80 106.40 49 39.30 46.40 58.60 72.60 97.60 105.70 108.20

50 40.00 47.30 59.60 73.80 99.30 107.50 110.00 Process. 51 40.70 48.20 60.50 75.10 101.00 109.30 111.80 52 41.40 49.10 61.40 76.40 102.70 111.10 113.60 53 42.10 50.00 62.30 77.70 104.40 112.90 115.40

54 42.80 50.80 63.20 79.00 106.10 114.70 117.20 Determine the Rate 55 43.40 51.60 64.10 80.30 107.80 116.50 119.10 56 44.00 52.40 65.10 81.60 109.50 118.30 121.00 57 44.60 53.10 66.10 82.90 111.20 120.20 122.90 58 45.20 53.80 67.20 84.20 112.90 122.20 124.80 59 45.80 54.50 68.30 85.50 114.60 124.20 126.80 60 46.50 55.20 69.40 86.80 116.30 126.20 128.80 61 47.30 56.00 70.40 88.10 118.00 128.20 130.90 62 48.10 56.80 71.40 89.40 119.70 130.20 133.00 63 48.90 57.60 72.40 90.70 121.40 132.20 135.20 64 49.70 58.40 73.40 92.10 123.10 134.20 137.40 65 50.50 59.20 74.40 93.50 124.90 136.20 139.60 – For packages measuring more than

66 51.10 60.00 75.40 95.00 126.80 138.20 141.80 one cubic foot, dimensional weight UPS 2nd Day Air A.M. 67 51.70 60.80 76.40 96.50 128.70 140.20 144.00 may apply. See page 20 for details. 68 52.30 61.60 77.50 98.00 130.60 142.20 146.20 – Any fraction of a pound more than 69 52.90 62.40 78.60 99.50 132.50 144.20 148.30 the weight shown requires the next 70 53.50 63.30 79.70 101.00 134.40 146.20 150.40 higher rate.

– To determine the rate for a package weighing – To determine your destination zone, over 70 pounds, please turn the page. see page 22.

– See pages 104 to 139 for additional ® services and charges, service – Domestic restrictions, and general information.

35 UPS 2nd DayAir A.M.® Guaranteed Two-Day By Noon

® Domestic UPS 2nd Day Air A.M. Zones 242 243 244 245 246 247 248 UPS is the only carrier to guarantee delivery 71 Lbs. $54.20 $64.20 $80.80 $102.50 $136.30 $148.20 $152.40 by noon on the second business day to 72 54.90 65.10 81.90 104.00 138.20 150.20 154.40 metropolitan commercial destinations where 73 55.60 66.00 83.00 105.50 140.10 152.20 156.40 UPS Next Day Air® delivery is committed by 74 56.30 66.90 84.10 106.90 142.00 154.10 158.40 10:30 a.m. Not available to destinations 75 57.00 67.80 85.20 108.30 143.90 156.00 160.40 where UPS Next Day Air delivery is committed 76 57.70 68.60 86.20 109.70 145.70 157.90 162.40 by noon or end of day. Optional Saturday 77 58.40 69.40 87.20 111.10 147.50 159.80 164.40 pickup. UPS Hundredweight Service® available. 78 59.10 70.20 88.20 112.50 149.30 161.70 166.40 (See page 54.) 79 59.80 71.10 89.30 113.90 151.10 163.60 168.40 80 60.50 72.00 90.40 115.30 152.90 165.50 170.40 81 61.20 72.90 91.50 116.70 154.70 167.40 172.40 82 61.90 73.70 92.60 118.10 156.50 169.30 174.40 83 62.60 74.50 93.70 119.50 158.20 171.20 176.40 84 63.30 75.30 94.80 120.90 159.90 173.10 178.40 85 64.00 76.10 95.90 122.30 161.60 175.00 180.40 86 64.70 76.90 97.00 123.70 163.30 176.90 182.40 87 65.40 77.70 98.10 125.10 165.00 178.80 184.40 88 66.10 78.50 99.20 126.50 166.70 180.70 186.40 89 66.90 79.30 100.30 127.90 168.40 182.60 188.40 90 67.70 80.20 101.40 129.30 170.10 184.60 190.40 91 68.50 81.10 102.40 130.70 171.80 186.60 192.40 92 69.30 82.00 103.40 132.00 173.60 188.60 194.40 93 70.00 82.80 104.40 133.30 175.40 190.60 196.40 94 70.70 83.60 105.40 134.60 177.20 192.60 198.40 95 71.30 84.40 106.40 135.90 179.00 194.60 200.40 96 71.90 85.20 107.40 137.20 180.80 196.50 202.30 97 72.50 86.00 108.40 138.50 182.60 198.40 204.20 98 73.10 86.80 109.40 139.80 184.40 200.20 206.10 99 73.70 87.60 110.40 141.10 186.10 202.00 208.00 100 74.40 88.40 111.40 142.50 187.80 203.80 209.90 101 75.10 89.20 112.40 143.90 189.50 205.60 211.80 102 75.80 90.00 113.40 145.30 191.20 207.40 213.70 103 76.50 90.80 114.40 146.70 193.00 209.30 215.60 104 77.20 91.60 115.40 148.10 194.80 211.20 217.60 105 77.90 92.40 116.40 149.50 196.70 213.10 219.60 106 78.60 93.20 117.50 150.90 198.60 215.00 221.60 107 79.30 94.00 118.60 152.30 200.50 217.00 223.60 108 80.00 94.80 119.70 153.70 202.40 219.00 225.60 109 80.70 95.60 120.80 155.10 204.30 221.00 227.70 110 81.40 96.50 121.90 156.50 206.20 223.00 229.80

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 36 UPS 2nd DayAir A.M.® Guaranteed Two-Day By Noon Domestic Zones 242 243 244 245 246 247 248 Customers Who Do Not 111 Lbs. $82.10 $97.40 $123.00 $157.90 $208.10 $225.00 $231.90 Receive a Daily UPS Pickup 112 82.80 98.30 124.10 159.30 210.00 227.00 234.00 If you request a UPS On Call Air 113 83.50 99.20 125.20 160.70 211.90 229.00 236.10 Pickup® or a one-time pickup, 114 84.20 100.10 126.30 162.10 213.80 231.00 238.20 add $4 per Letter or package to 115 85.00 101.00 127.40 163.50 215.70 233.00 240.30 the rate shown. This rate applies to 116 85.80 101.90 128.50 164.90 217.50 235.00 242.40 both account holders and customers 117 86.60 102.80 129.60 166.30 219.30 237.00 244.50 without a UPS account. If you are an 118 87.40 103.70 130.70 167.70 221.10 239.00 246.60 account holder who receives daily 119 88.10 104.60 131.80 169.10 222.90 241.00 248.70 pickup service and you request an 120 88.80 105.50 132.90 170.50 224.70 243.00 250.80 On Call Air Pickup, the $4 fee will 121 89.50 106.40 134.00 171.90 226.50 245.10 252.90 not be applied. 122 90.20 107.30 135.10 173.30 228.30 247.20 255.00 123 90.90 108.20 136.20 174.70 230.10 249.30 257.10 124 91.60 109.00 137.30 176.10 231.90 251.40 259.20

125 92.40 109.80 138.40 177.50 233.70 253.50 261.30 Process. 126 93.20 110.60 139.50 178.90 235.50 255.60 263.40 127 94.00 111.40 140.60 180.30 237.30 257.70 265.50 128 94.80 112.20 141.70 181.70 239.10 259.80 267.60

129 95.60 113.00 142.80 183.10 240.90 261.90 269.70 Determine the Rate 130 96.40 113.90 143.90 184.50 242.70 264.00 271.80 131 97.10 114.80 145.00 185.90 244.50 266.00 273.90 132 97.80 115.70 146.10 187.30 246.30 268.00 276.00 133 98.50 116.60 147.20 188.70 248.10 270.00 278.10 134 99.20 117.50 148.30 190.10 249.90 272.00 280.20 135 99.90 118.40 149.40 191.50 251.70 274.00 282.30 136 100.60 119.30 150.50 192.90 253.60 276.00 284.40 137 101.30 120.20 151.60 194.30 255.50 278.00 286.50 138 102.00 121.10 152.70 195.70 257.40 280.00 288.60 139 102.70 122.00 153.80 197.10 259.30 282.00 290.70 140 103.50 122.90 154.90 198.50 261.20 284.00 292.80

141 104.30 123.80 156.00 199.90 263.10 286.00 294.90 UPS 2nd Day Air A.M. 142 105.10 124.70 157.10 201.30 265.00 288.00 297.00 143 105.90 125.60 158.20 202.70 266.90 290.00 299.10 144 106.70 126.50 159.30 204.10 268.80 292.00 301.20 145 107.50 127.40 160.40 205.50 270.70 294.00 303.30 146 108.30 128.30 161.50 206.90 272.60 296.00 305.40 147 109.10 129.20 162.60 208.30 274.50 298.00 307.50 – For packages measuring more than 148 109.90 130.10 163.70 209.70 276.40 300.00 309.60 one cubic foot, dimensional weight

149 110.70 131.00 164.80 211.10 278.30 302.00 311.70 may apply. See page 20 for details. ® – Domestic 150 111.50 131.90 165.90 212.50 280.20 304.00 313.80 – Any fraction of a pound more than the weight shown requires the next – A Heavy Package sticker is required for any – To determine the rate for multiple-package higher rate. package weighing more than 70 pounds. shipments weighing 100 pounds or more, See page 10 for more information. refer to UPS Hundredweight Service® on – To determine your destination zone, see page 22. – A package weighing over 150 pounds will pages 54 and 55. be accepted for transportation only through – See pages 104 to 139 for additional UPS® SonicAir®. See page 25. services and charges, service restrictions, and general information. 37 UPS 2nd DayAir ® Guaranteed Two-Day

® Domestic UPS 2nd Day Air Zones 202 203 204 205 206 207 208 224* 225* 226* An economical alternative for time-sensitive Letter $6.80 $7.10 $7.40 $7.90 $8.40 $8.70 $9.10 $12.80 $12.80 $17.80 shipments that do not require overnight or 1 Lbs. 7.20 7.30 8.00 8.80 9.50 10.20 10.50 15.10 15.10 27.40 morning service. Guaranteed on-time delivery 2 7.40 7.90 8.70 9.90 11.00 11.70 12.00 16.80 16.80 29.00 by the end of the second business day to 3 8.00 8.50 9.80 11.20 12.60 13.30 13.70 18.40 18.40 30.50 every address throughout the United States 4 8.70 9.10 10.80 12.50 14.00 14.90 15.50 20.00 20.00 32.30 and Puerto Rico. Optional Saturday pickup. 5 9.40 9.80 11.90 13.90 15.70 16.60 17.40 22.00 22.00 34.20 UPS Hundredweight Service® available. 6 9.60 10.60 12.80 15.30 17.50 18.50 19.60 23.90 23.90 36.10 (See page 54.) 7 10.20 11.50 13.90 16.60 19.40 20.60 21.70 25.60 25.60 37.80 8 10.80 12.40 14.90 17.90 21.30 22.70 23.70 27.50 27.50 39.60 Delivery to Residential Destinations 9 11.30 13.30 16.00 19.40 23.30 24.70 25.80 29.50 29.50 41.50 10 11.80 14.00 17.10 20.80 25.30 26.70 27.80 31.40 31.40 43.40 Add $1.15 to the appropriate 2nd Day Air rate 11 12.30 14.70 18.10 22.00 27.20 28.70 29.70 33.30 33.30 45.30 for each Letter or package going to a residential 13.00 15.40 19.00 23.20 29.00 30.50 31.50 35.00 35.00 47.10 destination. A residential delivery is defined 12 13.80 16.20 19.90 24.60 30.60 32.00 33.20 36.60 36.60 48.70 as delivery to a location that is a home, including 13 14.60 17.00 20.90 26.00 32.10 33.60 34.80 38.20 38.20 50.20 a business operating out of a home that does 14 15.10 17.70 21.90 27.30 33.60 35.20 36.40 39.80 39.80 51.70 not have an entrance open to the public. 15 16 15.50 18.20 22.80 28.10 35.10 36.80 38.00 41.50 41.50 53.30 A Delivery Area Surcharge of $1.75 applies to 17 15.90 18.70 23.70 29.10 36.70 38.60 39.80 43.30 43.30 55.10 each Letter and package delivered to residences 18 16.40 19.30 24.60 30.20 38.40 40.50 41.70 45.20 45.20 57.00 in certain ZIP Codes. Go to ups.com® or call 19 17.00 19.90 25.40 31.30 40.10 42.40 43.60 47.10 47.10 58.90 1-800-PICK-UPS® for a listing of applicable 20 17.60 20.60 26.20 32.40 41.80 44.20 45.40 48.80 48.80 60.70 ZIP Codes. (This surcharge does not apply 21 18.20 21.40 27.10 33.50 43.50 46.00 47.20 50.30 50.30 62.30 to UPS Hundredweight Service shipments.) 22 18.80 22.20 28.00 34.70 45.20 47.80 49.00 51.80 51.80 63.90 23 19.40 22.90 28.90 35.90 46.80 49.60 50.80 53.50 53.50 65.50 24 20.00 23.60 29.80 37.10 48.40 51.30 52.60 55.30 55.30 67.20 25 20.60 24.30 30.70 38.30 49.90 53.00 54.40 57.10 57.10 69.00 26 21.20 25.00 31.50 39.50 51.40 54.60 56.20 58.90 58.90 70.80 27 21.90 25.70 32.40 40.70 52.90 56.20 58.00 60.60 60.60 72.60 28 22.60 26.40 33.30 41.90 54.40 57.80 59.80 62.30 62.30 74.40 29 23.20 27.10 34.30 43.10 55.90 59.40 61.60 64.00 64.00 76.00 30 23.70 27.80 35.30 44.20 57.40 61.00 63.40 65.60 65.60 77.60 31 24.20 28.50 36.30 45.30 59.00 62.60 65.20 67.20 67.20 79.10 32 24.70 29.20 37.30 46.40 60.60 64.30 67.00 68.70 68.70 80.60 33 25.20 29.90 38.20 47.60 62.20 66.10 68.80 70.20 70.20 82.10 34 25.70 30.60 39.10 48.80 63.80 67.90 70.60 71.70 71.70 83.60 35 26.30 31.30 40.00 49.90 65.40 69.70 72.40 73.20 73.20 85.10

*Zone 224 is metro Alaska and Hawaii, – Free UPS packaging is available. See pages zone 225 is Puerto Rico, and zone 226 is 12 and 13. remote Alaska and Hawaii. Some shipments – These UPS 2nd Day Air rates also apply to Alaska require additional time in transit. for shipments from UPS Drop Boxes.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 38 UPS 2nd DayAir ® Guaranteed Two-Day Domestic Zones 202 203 204 205 206 207 208 224* 225* 226* Customers Who Do Not 36 Lbs. $26.90 $32.00 $40.90 $51.00 $67.00 $71.50 $74.20 $74.80 $74.80 $86.70 Receive a Daily UPS Pickup 37 27.50 32.70 41.80 52.10 68.60 73.30 76.00 76.40 76.40 88.30 If you request a UPS On Call Air 38 28.10 33.40 42.70 53.20 70.20 75.10 77.70 78.00 78.00 89.90 Pickup® or a one-time pickup, 39 28.70 34.10 43.50 54.40 71.80 76.80 79.40 79.60 79.60 91.50 add $4 per Letter or package to 40 29.40 34.90 44.30 55.60 73.40 78.50 81.10 81.30 81.30 93.20 the rate shown. This rate applies to 41 30.10 35.70 45.10 56.80 74.90 80.20 82.80 83.00 83.00 94.90 both account holders and customers 42 30.80 36.50 45.90 57.90 76.40 81.90 84.50 84.70 84.70 96.60 without a UPS account. If you are an 43 31.40 37.20 46.80 58.90 77.90 83.60 86.20 86.40 86.40 98.30 account holder who receives daily 44 32.00 37.90 47.70 59.80 79.40 85.30 87.90 88.10 88.10 100.00 pickup service and you request an 45 32.60 38.60 48.60 60.70 80.90 87.00 89.60 89.80 89.80 101.70 On Call Air Pickup, the $4 fee will 46 33.20 39.30 49.50 61.60 82.40 88.70 91.30 91.50 91.50 103.40 not be applied. 47 33.80 40.00 50.40 62.50 83.90 90.40 93.00 93.20 93.20 105.10 48 34.40 40.70 51.30 63.40 85.40 92.10 94.70 94.90 94.90 106.80 49 35.00 41.40 52.20 64.40 86.90 93.80 96.30 96.60 96.60 108.50

50 35.60 42.10 53.10 65.50 88.40 95.50 97.90 98.30 98.30 110.20 Process. 51 36.20 42.80 54.00 66.60 89.90 97.10 99.50 99.90 99.90 111.90 52 36.80 43.50 54.80 67.70 91.40 98.70 101.10 101.50 101.50 113.50 53 37.40 44.20 55.60 68.80 92.90 100.30 102.70 103.10 103.10 115.10

54 38.00 44.90 56.40 69.90 94.40 101.90 104.30 104.70 104.70 116.70 Determine the Rate 55 38.60 45.60 57.30 71.00 95.90 103.50 105.90 106.30 106.30 118.30 56 39.20 46.30 58.20 72.20 97.40 105.20 107.50 108.00 108.00 120.00 57 39.80 47.00 59.10 73.40 98.90 106.90 109.20 109.70 109.70 121.70 58 40.40 47.70 60.00 74.60 100.40 108.60 110.90 111.40 111.40 123.40 59 41.00 48.40 60.90 75.80 101.90 110.30 112.70 113.10 113.10 125.20 60 41.60 49.10 61.80 77.00 103.40 112.00 114.60 114.80 114.80 127.00 61 42.20 49.80 62.70 78.20 105.00 113.80 116.50 116.70 116.70 128.90 62 42.80 50.50 63.60 79.40 106.60 115.60 118.40 118.60 118.60 130.80 63 43.40 51.20 64.50 80.60 108.20 117.40 120.30 120.60 120.60 132.70 64 44.00 51.90 65.40 81.80 109.80 119.20 122.20 122.60 122.60 134.60 65 44.60 52.60 66.30 83.00 111.40 121.00 124.10 124.60 124.60 136.50

66 45.20 53.40 67.20 84.30 113.00 122.80 126.00 126.60 126.60 138.40 – For packages measuring more than UPS 2nd Day Air 67 45.80 54.20 68.10 85.70 114.60 124.60 127.90 128.60 128.60 140.30 one cubic foot, dimensional weight 68 46.40 55.00 69.00 87.10 116.30 126.40 129.80 130.50 130.50 142.20 may apply. See page 20 for details. 69 47.00 55.80 69.90 88.50 118.00 128.20 131.70 132.40 132.40 144.10 – Any fraction of a pound more than 70 47.60 56.60 70.80 89.90 119.70 130.00 133.60 134.20 134.20 146.00 the weight shown requires the next higher rate. – To determine the rate for a package weighing – To determine your destination zone, ® over 70 pounds, please turn the page. – Domestic see page 22. – See pages 104 to 139 for additional services and charges, service restrictions, and general information.

39 UPS 2nd DayAir ® Guaranteed Two-Day

® Domestic UPS 2nd Day Air Zones 202 203 204 205 206 207 208 224* 225* 226* An economical alternative for time-sensitive 71 Lbs. $48.20 $57.40 $71.70 $91.30 $121.40 $131.80 $135.40 $136.00 $136.00 $147.80 shipments that do not require overnight or 72 48.80 58.20 72.70 92.70 123.10 133.50 137.20 137.80 137.80 149.60 morning service. Guaranteed on-time delivery 73 49.40 58.90 73.70 94.00 124.70 135.20 139.00 139.60 139.60 151.40 by the end of the second business day to 74 50.00 59.60 74.70 95.30 126.30 136.90 140.80 141.40 141.40 153.20 every address throughout the United States 75 50.60 60.30 75.70 96.60 127.90 138.60 142.60 143.20 143.20 155.00 and Puerto Rico. Optional Saturday pickup. 76 51.20 61.00 76.70 97.90 129.50 140.30 144.40 145.00 145.00 156.80 UPS Hundredweight Service® available. 77 51.90 61.70 77.70 99.20 131.10 142.00 146.20 146.70 146.70 158.60 (See page 54.) 78 52.60 62.40 78.70 100.50 132.70 143.70 148.00 148.40 148.40 160.40 79 53.30 63.20 79.70 101.80 134.30 145.40 149.80 150.10 150.10 162.20 Delivery to Residential Destinations 80 54.00 64.00 80.70 103.10 135.90 147.10 151.60 151.80 151.80 164.00 81 54.70 64.80 81.70 104.30 137.50 148.80 153.40 153.60 153.60 165.80 Add $1.15 to the appropriate 2nd Day Air rate 82 55.40 65.60 82.60 105.50 139.10 150.50 155.20 155.40 155.40 167.60 for each Letter or package going to a residential 83 56.00 66.30 83.50 106.70 140.70 152.20 157.00 157.20 157.20 169.40 destination. A residential delivery is defined 56.60 67.00 84.40 107.90 142.30 153.90 158.80 159.00 159.00 171.20 as delivery to a location that is a home, including 84 57.20 67.70 85.30 109.10 143.90 155.60 160.60 160.80 160.80 172.90 a business operating out of a home that does 85 57.80 68.40 86.20 110.30 145.50 157.30 162.30 162.60 162.60 174.60 not have an entrance open to the public. 86 87 58.40 69.10 87.10 111.50 147.10 159.00 164.00 164.40 164.40 176.30 A Delivery Area Surcharge of $1.75 applies to 88 59.00 69.80 88.00 112.70 148.70 160.70 165.70 166.20 166.20 178.00 each Letter and package delivered to residences 89 59.60 70.50 88.90 113.90 150.30 162.40 167.40 168.00 168.00 179.70 in certain ZIP Codes. Go to ups.com® or call 90 60.20 71.20 89.90 115.10 151.80 164.10 169.10 169.80 169.80 181.40 1-800-PICK-UPS® for a listing of applicable 91 60.90 72.00 90.90 116.30 153.30 165.80 170.80 171.60 171.60 183.10 ZIP Codes. (This surcharge does not apply 92 61.60 72.80 91.90 117.50 154.80 167.50 172.50 173.30 173.30 184.80 to UPS Hundredweight Service shipments.) 93 62.20 73.60 92.90 118.70 156.30 169.20 174.20 175.00 175.00 186.50 94 62.80 74.30 93.90 119.90 157.80 170.90 175.90 176.70 176.70 188.20 95 63.40 75.00 94.80 121.00 159.30 172.60 177.60 178.40 178.40 189.90 96 64.00 75.70 95.70 122.10 160.80 174.30 179.40 180.10 180.10 191.60 97 64.60 76.40 96.60 123.20 162.30 176.00 181.20 181.80 181.80 193.30 98 65.20 77.10 97.50 124.30 163.80 177.60 183.00 183.50 183.50 195.00 99 65.80 77.80 98.40 125.40 165.30 179.20 184.80 185.20 185.20 196.70 100 66.40 78.50 99.30 126.50 166.80 180.80 186.60 186.90 186.90 198.40 101 67.00 79.20 100.20 127.70 168.40 182.40 188.40 188.60 188.60 200.10 102 67.60 79.90 101.10 128.90 170.00 184.00 190.20 190.40 190.40 201.80 103 68.20 80.60 102.00 130.10 171.60 185.70 192.00 192.20 192.20 203.50 104 68.80 81.30 102.90 131.30 173.20 187.50 193.80 194.00 194.00 205.20 105 69.40 82.00 103.80 132.50 174.90 189.30 195.60 195.80 195.80 206.90 106 70.00 82.80 104.70 133.70 176.60 191.10 197.40 197.60 197.60 208.60 107 70.60 83.60 105.60 134.90 178.30 192.90 199.20 199.40 199.40 210.40 108 71.20 84.40 106.50 136.10 180.00 194.70 201.00 201.20 201.20 212.20 109 71.80 85.20 107.40 137.30 181.70 196.50 202.80 203.00 203.00 214.00 110 72.40 86.00 108.30 138.50 183.40 198.30 204.60 204.80 204.80 215.80

*Zone 224 is metro Alaska and Hawaii, zone 225 is Puerto Rico, and zone 226 is remote Alaska and Hawaii. Some shipments to Alaska require additional time in transit. Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 40 Process. Determine the Rate UPS 2nd Day Air® – Domestic or a one-time pickup, or a one-time ® one cubic foot, dimensional weight one cubic foot, dimensional 20 for details. See page apply. may the weight shown requires the next higher rate. 22. see page services and charges, service restrictions, and general information. – For packages measuring more than more measuring – For packages than – Any fraction of a pound more your destination zone, determine – To for additional to 139 104 – See pages add $4 per Letter or package to add $4 per Letter package or applies to the rate shown. This rate and customers both account holders without a UPS account. If you are an daily account holder who receives an pickup service and you request fee will On Call Air Pickup, the $4 not be applied. Customers Who Do Not Customers Receive a Daily UPS Pickup Call Air If you request a UPS On Pickup on ® 41 ® Domestic Domestic shipments weighing 100 pounds or more, shipments refer to UPS Hundredweight Service pages 54 and 55. pages – To determine the rate for multiple-package determine – To . See page 25. . See page ®

202 203 204 205 206 207 208 224* 225* 226* SonicAir 73.6074.30 87.60 110.1075.00 88.40 140.90 111.0075.70 89.20 186.80 142.10 112.0076.40 90.00 201.90 188.50 143.30 113.0077.10 90.80 208.20 203.70 190.20 144.60 114.0077.80 91.60 208.40 210.00 205.50 191.90 145.90 115.0078.50 92.40 208.40 210.20 211.80 207.30 193.50 147.20 116.0079.20 219.40 93.20 210.20 212.00 213.60 209.10 195.10 148.50 117.0079.90 221.20 94.00 212.00 213.80 215.40 210.90 196.70 149.80 118.0080.60 223.00 94.80 213.80 215.60 217.20 212.70 198.30 151.10 119.0081.30 224.80 95.50 215.60 217.40 219.00 214.50 199.90 152.40 120.0082.00 226.70 96.20 217.40 219.20 220.80 216.30 201.50 153.70 121.0082.70 228.60 96.90 219.20 221.00 222.60 218.10 203.10 155.00 122.0083.40 230.50 97.60 221.00 222.90 224.40 219.90 204.70 156.30 123.0084.00 232.40 98.30 222.90 224.80 226.20 221.70 206.30 157.60 124.0084.60 234.30 99.00 224.80 226.70 228.00 223.50 207.90 158.90 125.0085.20 236.20 99.70 226.70 228.60 229.80 225.30 209.50 160.10 100.40 126.0085.80 238.10 228.60 230.50 231.60 227.10 211.10 127.00 161.30 101.2086.40 240.00 230.50 232.40 233.50 162.50 228.90 212.70 128.00 102.0087.00 241.90 232.40 234.30 214.30 235.40 163.70 230.70 129.00 102.8087.60 243.80 234.30 232.50 236.20 215.90 237.30 164.90 130.00 103.6088.20 245.70 239.20 236.20 234.30 238.10 217.50 166.10 131.00 104.40 240.0088.80 247.60 241.10 238.10 236.10 219.10 167.30 132.00 105.20 240.00 241.9089.40 249.50 243.00 237.90 220.70 168.50 133.00 251.40 106.00 241.90 243.8090.00 244.90 239.70 222.30 169.70 134.00 253.30 106.80 243.80 245.7090.60 246.80 241.50 223.90 170.90 135.00 255.20 107.60 245.70 247.6091.30 248.70 243.30 225.60 172.10 136.00 257.10 108.40 247.60 249.5092.00 250.60 245.10 227.30 173.30 137.00 259.00 109.20 249.50 251.4092.70 252.50 246.90 229.00 174.50 138.00 260.90 110.00 251.40 253.3093.40 254.40 248.70 230.70 175.70 139.00 262.80 110.80 253.30 255.2094.10 256.30 250.50 232.40 176.90 140.00 264.70 111.60 255.20 257.1094.80 258.20 252.30 234.10 178.10 141.00 266.60 112.40 257.10 259.0095.50 260.10 254.10 235.80 179.30 142.00 268.50 113.20 259.00 260.9096.20 262.00 255.90 237.50 180.50 143.00 270.40 114.00 260.90 262.8096.90 263.90 257.70 239.20 181.70 144.00 272.30 114.80 262.80 264.7097.60 265.80 259.50 240.90 182.90 145.00 274.10 115.60 264.70 266.6098.30 267.70 261.30 242.60 184.10 146.00 275.90 116.40 266.60 268.5099.00 269.60 263.10 244.30 185.30 147.00 277.70 117.20 268.50 270.40 271.50 264.90 246.00 186.50 148.00 279.50 270.40 272.30 273.40 266.70 247.70 187.70 281.30 272.30 274.20 275.30 268.50 249.40 283.10 274.20 276.10 277.20 270.30 284.90 276.10 278.00 279.10 286.70 278.00 279.90 288.50 279.90 290.30 ® $73.00 $86.80 $109.20 $139.70 $185.10 $200.10 $206.40 $206.60 $206.60 $217.60

be accepted for transportation only through UPS package weighing more than 70 pounds. than 70 weighing more package information. for more 10 See page – A package weighing over 150 pounds will weighing over 150 – A package – A Heavy Package sticker is required for any – A Heavy Package

Guaranteed Two-Day Guaranteed UPS 2nd DayAir 2nd UPS 150 145 146 147 148 149 140 141 142 143 144 135 136 137 138 139 130 131 132 133 134 125 126 127 128 129 120 121 122 123 124 115 116 117 118 119 Zones 111 Lbs. 112 113 114 UPS 3 Day Select® Guaranteed Three-Day

® Domestic UPS 3 Day Select Zones 302 303 304 305 306 307 308 The ideal mix of economy and guaranteed 1 Lbs. $4.60 $5.10 $5.40 $5.80 $6.90 $7.50 $7.70 on-time delivery. Guaranteed delivery by 2 4.80 5.30 5.80 6.60 8.00 8.50 8.80 the end of the third business day to every 3 5.20 5.70 6.40 7.30 9.10 9.60 10.30 address in the 48 contiguous states. 4 5.60 6.30 7.10 8.20 10.30 10.80 11.50 UPS Hundredweight Service® available. 5 5.90 6.80 7.80 9.10 11.40 12.00 12.70 (See page 54.) 6 6.30 7.50 8.40 9.80 12.30 13.10 14.00 7 6.70 8.10 9.10 10.50 13.20 14.30 15.30 Delivery to Residential Destinations 8 7.20 8.60 9.80 11.30 14.20 15.40 16.60 9 7.60 9.10 10.50 12.10 15.30 16.50 17.90 Add $1.15 to the appropriate 3 Day Select 8.00 9.70 11.10 12.80 16.30 17.70 19.20 rate for each package going to a residential 10 8.40 10.30 11.70 13.50 17.30 18.90 20.50 destination. A residential delivery is defined 11 8.90 10.80 12.40 14.30 18.40 20.10 21.70 as delivery to a location that is a home, including 12 9.30 11.30 13.00 15.10 19.50 21.30 23.00 a business operating out of a home that does 13 9.70 11.80 13.70 15.90 20.50 22.50 24.30 not have an entrance open to the public. 14 15 10.10 12.30 14.40 16.70 21.50 23.70 25.60 A Delivery Area Surcharge of $1.75 applies 16 10.40 12.80 14.90 17.30 22.30 24.70 26.80 to each package delivered to residences in 17 10.80 13.20 15.60 18.00 23.10 25.60 27.80 certain ZIP Codes. Go to ups.com® or call 18 11.20 13.70 16.20 18.80 24.00 26.60 28.90 1-800-PICK-UPS® for a listing of applicable 19 11.60 14.20 16.80 19.60 25.00 27.70 30.00 ZIP Codes. (This surcharge does not apply 20 12.00 14.70 17.50 20.30 26.00 28.80 31.10 to UPS Hundredweight Service shipments.) 21 12.40 15.20 18.20 21.10 27.00 29.80 32.20 22 12.80 15.70 18.90 21.90 28.00 30.80 33.30 23 13.20 16.20 19.50 22.70 29.00 31.80 34.50 24 13.60 16.80 20.10 23.40 30.00 32.90 35.70 25 14.10 17.40 20.70 24.20 31.00 34.00 36.90 26 14.60 18.00 21.40 25.00 32.00 35.20 38.10 27 15.00 18.50 22.10 25.80 33.00 36.40 39.30 28 15.50 19.00 22.80 26.60 34.10 37.60 40.60 29 15.90 19.50 23.50 27.30 35.20 38.70 41.90 30 16.30 20.00 24.10 28.00 36.30 39.80 43.20 31 16.70 20.60 24.80 28.80 37.30 40.90 44.50 32 17.10 21.10 25.50 29.60 38.30 42.00 45.70 33 17.50 21.60 26.20 30.40 39.30 43.10 46.90 34 17.90 22.20 26.90 31.20 40.30 44.10 48.10 35 18.30 22.70 27.50 31.90 41.30 45.10 49.20

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 42 Process. Determine the Rate UPS 3 Day Select® – Domestic one cubic foot, dimensional weight one cubic foot, dimensional 20 for details. See page apply. may the weight shown requires the next higher rate. 22. see page services and charges, service restrictions, and general information. – For packages measuring more than more measuring – For packages than – Any fraction of a pound more your destination zone, determine – To for additional to 139 104 – See pages Customers Who Do Not Customers Receive a Daily UPS Pickup pickup, If you request a one-time to the rate shown. add $4 per package account This rate applies to both without customers and holders a UPS account. ® 43 Domestic Domestic

302 303 304 305 306 307 308 19.1019.5020.00 23.8020.40 24.3020.80 24.80 28.7021.20 25.30 29.3021.60 25.80 29.90 33.4022.00 26.40 30.50 34.1022.40 27.00 31.10 34.90 43.2022.80 27.50 31.80 35.70 44.1023.20 28.00 32.50 36.50 45.0023.60 47.10 28.50 33.20 37.30 45.9024.00 48.10 29.00 33.90 38.10 46.9024.40 49.10 51.40 29.60 34.50 38.80 47.9024.80 50.10 52.40 30.10 35.10 39.60 48.9025.20 51.20 53.50 30.60 35.70 40.40 49.9025.70 52.30 54.60 31.10 36.30 41.20 50.9026.20 53.40 55.80 31.70 36.90 42.00 51.9026.60 54.50 57.10 32.30 37.60 42.80 52.9027.00 55.60 58.40 32.80 38.30 43.50 53.9027.40 56.70 59.70 33.30 39.00 44.20 54.9027.80 57.80 61.00 33.80 39.70 45.00 55.9028.20 58.90 62.30 34.30 40.30 45.80 56.9028.60 60.00 63.50 34.80 40.90 46.60 57.9029.00 61.10 64.70 35.30 41.50 47.40 58.9029.40 62.30 65.90 35.90 42.10 48.20 59.9029.80 63.50 67.10 36.50 42.70 48.90 60.9030.20 64.70 68.30 37.10 43.30 49.60 62.0030.60 65.90 69.50 37.60 44.00 50.30 63.1031.10 67.00 70.80 38.10 44.70 51.10 64.2031.60 68.10 72.10 38.60 45.40 51.90 65.3032.00 69.20 73.40 39.10 46.10 52.70 66.4032.40 70.30 74.70 39.60 46.80 53.50 67.5032.80 71.40 76.00 40.10 47.40 54.30 68.60 72.50 77.30 40.60 48.00 55.00 69.60 73.60 78.60 41.20 48.60 55.70 70.60 74.70 79.90 49.20 56.50 71.60 75.80 81.20 49.80 57.30 72.60 76.90 82.50 58.10 73.60 78.00 83.80 58.90 74.60 79.20 85.10 75.60 80.40 86.40 76.60 81.60 87.70 82.80 89.00 84.00 90.30 91.60 92.90 $18.70 $23.20 $28.10 $32.70 $42.30 $46.10 $50.30

over 70 pounds, please turn the page. – To determine the rate for a package weighing the rate for a package determine – To

Guaranteed Three-Day Guaranteed UPS 3 Day Select Day 3 UPS 70 65 66 67 68 69 60 61 62 63 64 55 56 57 58 59 50 51 52 53 54 45 46 47 48 49 40 41 42 43 44 Zones 36 Lbs. 37 38 39 UPS 3 Day Select® Guaranteed Three-Day

® Domestic UPS 3 Day Select Zones 302 303 304 305 306 307 308 The ideal mix of economy and guaranteed 71 Lbs. $33.20 $42.00 $50.60 $59.80 $77.80 $85.40 $94.30 on-time delivery. Guaranteed delivery by 72 33.60 42.70 51.50 60.70 79.10 86.90 95.70 the end of the third business day to every 73 34.00 43.40 52.40 61.60 80.40 88.50 97.20 address in the 48 contiguous states. 74 34.40 44.00 53.30 62.50 81.70 90.10 98.70 UPS Hundredweight Service® available. 75 34.80 44.60 54.10 63.40 83.00 91.60 100.20 (See page 54.) 76 35.20 45.10 54.80 64.30 84.30 93.00 101.70 77 35.60 45.70 55.50 65.20 85.60 94.30 103.10 Delivery to Residential Destinations 78 36.10 46.30 56.20 66.10 86.70 95.50 104.50 79 36.60 46.80 56.90 67.00 87.70 96.60 105.80 Add $1.15 to the appropriate 3 Day Select 37.00 47.30 57.50 67.80 88.70 97.70 107.00 rate for each package going to a residential 80 37.40 47.80 58.10 68.60 89.70 98.80 108.20 destination. A residential delivery is defined 81 37.80 48.40 58.70 69.40 90.70 99.90 109.40 as delivery to a location that is a home, including 82 38.20 49.00 59.40 70.20 91.70 101.00 110.60 a business operating out of a home that does 83 38.60 49.50 60.10 71.00 92.70 102.20 111.80 not have an entrance open to the public. 84 85 39.00 50.00 60.80 71.80 93.70 103.40 113.10 A Delivery Area Surcharge of $1.75 applies 86 39.40 50.50 61.50 72.70 94.70 104.60 114.40 to each package delivered to residences in 87 39.80 51.00 62.20 73.60 95.70 105.80 115.70 certain ZIP Codes. Go to ups.com® or call 88 40.20 51.60 62.90 74.50 96.70 107.00 117.00 1-800-PICK-UPS® for a listing of applicable 89 40.60 52.20 63.60 75.40 97.70 108.20 118.30 ZIP Codes. (This surcharge does not apply 90 41.00 52.70 64.30 76.20 98.70 109.40 119.60 to UPS Hundredweight Service shipments.) 91 41.40 53.20 64.90 77.00 99.80 110.60 120.90 92 41.80 53.70 65.50 77.80 100.90 111.70 122.20 93 42.20 54.30 66.10 78.60 102.00 112.80 123.50 94 42.70 54.90 66.70 79.40 103.10 113.90 124.80 95 43.10 55.40 67.40 80.20 104.20 115.00 126.10 96 43.50 55.90 68.10 81.00 105.30 116.10 127.40 97 43.90 56.40 68.80 81.80 106.40 117.20 128.70 98 44.30 56.90 69.50 82.60 107.50 118.30 130.00 99 44.70 57.50 70.20 83.40 108.60 119.40 131.30 100 45.20 58.10 70.90 84.20 109.70 120.50 132.60 101 45.60 58.60 71.60 85.00 110.70 121.60 133.90 102 46.00 59.10 72.30 85.80 111.70 122.70 135.20 103 46.50 59.60 72.90 86.60 112.70 123.90 136.50 104 46.90 60.10 73.50 87.40 113.70 125.10 137.80 105 47.30 60.60 74.10 88.20 114.70 126.30 139.10 106 47.70 61.20 74.70 88.90 115.70 127.50 140.40 107 48.20 61.80 75.40 89.60 116.70 128.70 141.70 108 48.60 62.40 76.10 90.30 117.70 129.90 143.00 109 49.00 63.00 76.80 91.00 118.80 131.00 144.30 110 49.40 63.60 77.50 91.70 119.90 132.10 145.60

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 44 Process. Determine the Rate UPS 3 Day Select® – Domestic one cubic foot, dimensional weight one cubic foot, dimensional 20 for details. See page apply. may the weight shown requires the next higher rate. 22. see page services and charges, service restrictions, and general information. – For packages measuring more than more measuring – For packages than – Any fraction of a pound more your destination zone, determine – To for additional to 139 104 – See pages Customers Who Do Not Customers Receive a Daily UPS Pickup pickup, If you request a one-time to the rate shown. add $4 per package account This rate applies to both without customers and holders a UPS account. on ® ® 45 Domestic Domestic shipments weighing 200 pounds or more, shipments refer to UPS Hundredweight Service pages 54 and 55. pages – To determine the rate for multiple-package determine – To . See page 25. . See page ®

302 303 304 305 306 307 308 50.2050.6051.00 64.6051.40 65.1051.80 65.60 78.8052.20 66.10 79.4052.60 66.60 80.00 93.3053.00 67.20 80.60 94.1053.40 67.80 81.30 122.10 94.9053.90 68.40 82.00 123.20 95.7054.30 69.00 134.30 82.70 124.30 96.5054.70 69.60 135.40 83.40 125.40 97.3055.10 70.10 148.20 136.50 84.10 126.50 98.1055.50 70.60 149.50 137.60 84.80 127.60 98.9055.90 71.10 150.80 138.70 85.50 128.60 99.7056.30 71.60 152.10 100.50 139.80 86.10 129.6056.80 72.10 153.30 101.30 140.90 86.70 130.6057.20 72.60 154.50 131.60 102.10 142.00 87.3057.60 73.10 155.70 132.60 102.90 143.10 87.9058.00 73.60 144.20 156.90 133.60 103.70 88.5058.40 74.10 145.30 158.10 134.60 104.50 89.1058.80 159.30 74.70 146.40 135.70 105.30 89.7059.30 160.60 75.30 147.50 136.80 106.10 90.4059.80 161.90 75.90 148.60 137.90 106.90 91.1060.20 163.20 76.50 149.80 139.00 107.70 91.8060.60 164.50 77.10 151.00 140.10 108.50 92.5061.00 165.80 77.70 152.20 141.20 109.30 93.2061.40 167.10 78.30 153.40 142.20 110.10 93.9061.80 168.40 78.90 154.60 143.20 110.90 94.6062.30 169.70 79.50 155.80 144.20 111.70 95.3062.70 171.00 80.10 157.00 145.20 112.50 96.0063.10 172.30 80.60 158.20 146.20 113.30 96.7063.50 173.60 81.10 159.40 147.20 114.10 97.4063.90 174.90 81.60 160.60 148.20 114.90 98.1064.30 176.20 82.10 161.80 149.20 115.70 98.8064.70 177.50 82.60 163.00 150.20 116.50 99.4065.20 178.80 83.10 164.20 100.00 151.20 117.3065.70 180.10 83.60 165.40 100.60 152.20 118.1066.20 181.40 118.90 84.10 166.60 101.20 153.20 182.70 119.70 84.60 167.80 101.80 154.20 184.00 155.20 120.50 85.10 169.00 102.40 185.30 156.20 121.30 170.20 103.00 171.40 186.60 157.20 122.10 103.60 172.60 187.90 158.20 122.90 189.20 173.80 159.20 123.70 190.50 175.00 160.20 191.80 176.20 161.20 193.10 177.40 194.40 178.60 195.70 197.00 102 103 104 105 106 107 108 124** 125** 126 SonicAir $49.80 $64.10 $78.20 $92.50 $121.00 $133.20 $146.90 ®

Guaranteed Three-Day Guaranteed UPS 3 Day Select Day 3 UPS 150 145 146 147 148 149 140 141 142 143 144 135 136 137 138 139 130 131 132 133 134 125 126 127 128 129 120 121 122 123 124 115 116 117 118 119 Zones 111 Lbs. 112 113 114 UPS Ground Commercial Guaranteed Day-Definite Domestic UPS Ground Zones 1022345678 103 104 105 106 107 108 124** 125** 126 Guaranteed day-definite ground delivery to 1 Lbs. $3.39 $3.50 $3.74 $3.82 $4.02 $4.07 $4.18 every address within the 48 contiguous states. 2 3.46 3.67 4.05 4.16 4.48 4.58 4.87 Prompt and low cost. UPS Hundredweight 3 3.57 3.84 4.28 4.46 4.78 4.94 5.39 Service® available. (See page 54.) 4 3.69 4.01 4.50 4.73 5.06 5.23 5.74 5 3.85 4.16 4.71 4.96 5.30 5.52 6.09 Customers Who Do Not 6 3.96 4.27 4.82 5.13 5.48 5.75 6.32 Receive a Daily UPS Pickup 7 4.12 4.39 4.94 5.31 5.69 5.98 6.60 8 4.27 4.53 5.06 5.44 5.88 6.26 7.06 If you request a one-time pickup, add $4 per 9 4.42 4.67 5.18 5.57 6.04 6.60 7.52 package to the rate shown. This rate applies 4.56 4.79 5.29 5.73 6.28 7.07 8.04 to both account holders and customers without 10 4.71 4.92 5.40 5.89 6.56 7.58 8.61 a UPS account. 11 12 4.86 5.08 5.51 6.05 6.85 8.09 9.24 13 5.01 5.24 5.62 6.18 7.18 8.60 9.86 – For larger packages, oversize charges 14 5.12 5.41 5.72 6.32 7.58 9.11 10.48 may apply. See page 21 for details. 15 5.25 5.58 5.82 6.47 7.98 9.62 11.10 – Any fraction of a pound more than the weight 16 5.32 5.73 5.96 6.65 8.35 10.10 11.69 shown requires the next higher rate. 17 5.40 5.92 6.14 6.93 8.77 10.59 12.30 5.50 6.11 6.35 7.27 9.19 11.08 12.92 – To determine your destination zone, 18 5.62 6.32 6.58 7.61 9.61 11.57 13.55 see page 22. 19 20 5.75 6.53 6.81 7.96 10.03 12.06 14.18 – See pages 104 to 139 for additional services 21 5.88 6.73 7.04 8.30 10.45 12.54 14.80 and charges, service restrictions, and 22 6.02 6.93 7.28 8.62 10.87 13.02 15.42 general information. 23 6.16 7.13 7.52 8.92 11.29 13.50 16.04 24 6.31 7.32 7.76 9.21 11.71 14.00 16.66 25 6.46 7.51 8.00 9.49 12.13 14.50 17.28 26 6.61 7.69 8.24 9.78 12.55 14.96 17.88 27 6.76 7.86 8.48 10.07 12.97 15.42 18.48 28 6.91 8.04 8.73 10.37 13.39 15.88 19.09 29 7.06 8.22 8.98 10.68 13.81 16.39 19.70 30 7.21 8.41 9.23 10.99 14.23 16.90 20.31 31 7.36 8.59 9.48 11.30 14.64 17.41 20.93 32 7.50 8.78 9.73 11.61 15.05 17.92 21.55 33 7.64 8.97 9.98 11.92 15.46 18.44 22.17 34 7.78 9.17 10.23 12.23 15.87 18.95 22.79 35 7.92 9.37 10.47 12.54 16.28 19.46 23.41

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 46 Process. Determine the Rate UPS Ground Commercial – Domestic 47 Domestic Domestic Commercial 2345678

8.208.338.46 9.758.58 9.948.70 10.14 10.958.82 10.34 11.198.95 10.54 11.439.08 13.16 10.73 11.679.17 13.47 10.92 11.91 13.789.26 11.11 17.06 12.15 14.099.35 11.30 17.44 12.38 14.40 17.829.44 11.48 20.48 12.60 14.71 18.209.53 11.65 20.99 12.82 15.02 18.589.62 21.50 11.81 24.61 13.03 15.33 18.949.71 22.01 11.96 25.21 13.24 15.64 19.309.80 22.52 25.79 12.09 13.44 15.94 19.649.89 23.03 26.37 12.21 13.64 16.22 19.989.98 23.53 26.95 12.33 13.83 16.50 20.28 24.03 27.53 12.44 14.01 16.78 20.58 24.53 28.11 12.55 14.19 17.04 20.87 24.98 28.69 14.36 17.28 21.15 25.43 29.27 14.53 17.52 21.43 25.88 29.81 17.75 21.69 26.30 30.35 17.97 21.95 26.72 30.85 22.21 27.12 31.31 22.47 27.46 31.73 27.76 32.13 28.00 32.53 32.87 33.17 $8.06 $9.56 $10.71 $12.85 $16.68 $19.97 $24.01 10.0710.1610.25 12.6610.34 12.7810.43 12.90 14.6910.53 13.01 14.8510.62 13.12 15.00 18.1910.71 13.23 15.14 18.4110.80 13.33 15.28 18.62 22.7310.89 13.43 15.42 18.82 22.9910.98 13.53 15.55 19.00 23.2511.07 28.20 13.63 15.67 19.14 23.4911.16 28.36 13.73 15.79 19.27 23.7111.24 28.52 33.43 13.83 15.90 19.40 23.9311.32 28.68 33.66 13.93 16.01 19.53 24.1311.40 28.84 33.89 14.03 16.12 19.66 24.31 29.00 34.12 14.13 16.23 19.79 24.47 29.17 34.35 14.23 16.34 19.92 24.63 29.34 34.58 16.45 20.05 24.79 29.51 34.81 16.56 20.18 24.95 29.68 35.04 20.31 25.11 29.85 35.27 20.44 25.26 30.02 35.50 25.41 30.19 35.73 25.56 30.36 35.96 30.53 36.19 30.70 36.42 36.65 36.88

over 70 pounds, please turn the page. – To determine the rate for a package weighing the rate for a package determine – To

Guaranteed Day-Definite Guaranteed UPS Ground UPS 70 65 66 67 68 69 60 61 62 63 64 55 56 57 58 59 50 51 52 53 54 45 46 47 48 49 40 41 42 43 44 Zones 36 Lbs. 37 38 39 UPS Ground Commercial Guaranteed Day-Definite Domestic UPS Ground Zones 2345678 Guaranteed day-definite ground delivery to 71 Lbs. $16.49 $18.56 $20.67 $22.89 $27.66 $32.34 $38.26 every address within the 48 contiguous states. 72 20.83 22.80 24.67 25.76 29.67 34.05 39.40 Prompt and low cost. UPS Hundredweight 73 24.50 26.35 28.10 28.62 31.64 35.78 40.26 Service® available. (See page 54.) 74 27.03 28.98 30.68 31.47 33.53 37.21 41.02 75 28.40 30.35 32.38 33.19 35.31 38.35 41.68 Customers Who Do Not 76 29.77 31.48 33.23 34.28 36.79 39.21 42.25 Receive a Daily UPS Pickup 77 30.96 32.52 33.98 35.19 37.96 39.78 42.72 78 31.96 33.49 34.67 35.96 38.81 40.30 43.18 If you request a one-time pickup, add $4 per 79 32.78 34.46 35.31 36.58 39.40 40.82 43.64 package to the rate shown. This rate applies 33.44 35.43 35.87 37.08 39.86 41.28 44.10 to both account holders and customers without 80 34.05 35.94 36.39 37.54 40.32 41.74 44.55 a UPS account. 81 82 34.62 36.45 36.89 38.00 40.78 42.20 45.00 83 35.14 36.94 37.38 38.46 41.24 42.66 45.45 – For larger packages, oversize charges 84 35.60 37.43 37.87 38.92 41.70 43.12 45.90 may apply. See page 21 for details. 85 36.06 37.90 38.34 39.38 42.16 43.58 46.35 – Any fraction of a pound more than the weight 86 36.52 38.36 38.81 39.83 42.62 44.04 46.80 shown requires the next higher rate. 87 36.98 38.82 39.28 40.28 43.08 44.50 47.25 37.44 39.28 39.74 40.73 43.54 44.96 47.71 – To determine your destination zone, 88 37.90 39.74 40.20 41.18 44.00 45.42 48.17 see page 22. 89 90 38.36 40.20 40.66 41.63 44.46 45.88 48.63 – See pages 104 to 139 for additional services 91 38.82 40.66 41.11 42.09 44.91 46.34 49.09 and charges, service restrictions, and 92 39.28 41.12 41.55 42.55 45.36 46.80 49.55 general information. 93 39.74 41.58 41.99 43.01 45.81 47.26 50.01 94 40.19 42.04 42.42 43.47 46.26 47.71 50.47 95 40.64 42.48 42.84 43.93 46.71 48.16 50.93 96 41.09 42.89 43.26 44.39 47.16 48.61 51.39 97 41.54 43.29 43.68 44.85 47.61 49.06 51.85 98 41.99 43.69 44.10 45.30 48.06 49.51 52.31 99 42.44 44.09 44.52 45.75 48.51 49.96 52.77 100 42.89 44.49 44.94 46.19 48.96 50.41 53.23 101 43.29 44.89 45.35 46.59 49.41 50.86 53.68 102 43.69 45.29 45.76 46.99 49.86 51.31 54.13 103 44.09 45.69 46.17 47.39 50.30 51.76 54.58 104 44.49 46.09 46.58 47.79 50.73 52.21 55.03 105 44.89 46.49 46.99 48.19 51.15 52.66 55.48 106 45.29 46.89 47.40 48.58 51.57 53.11 55.93 107 45.69 47.29 47.81 48.97 51.99 53.56 56.38 108 46.08 47.69 48.22 49.36 52.41 54.01 56.83 109 46.47 48.09 48.63 49.75 52.83 54.46 57.28 110 46.86 48.49 49.04 50.14 53.25 54.91 57.73

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 48 UPS Ground Commercial Guaranteed Day-Definite Domestic Zones 2345678 111 Lbs. $47.25 $48.89 $49.45 $50.53 $53.67 $55.35 $58.17 112 47.64 49.29 49.86 50.92 54.09 55.79 58.61 113 48.03 49.69 50.27 51.31 54.51 56.23 59.05 114 48.42 50.09 50.68 51.70 54.93 56.67 59.49 115 48.81 50.49 51.09 52.09 55.35 57.11 59.93 116 49.20 50.89 51.50 52.48 55.77 57.55 60.37 117 49.59 51.29 51.91 52.87 56.19 57.99 60.81 118 49.98 51.69 52.32 53.26 56.61 58.43 61.25 119 50.37 52.09 52.73 53.65 57.03 58.88 61.69 120 50.76 52.49 53.14 54.04 57.45 59.33 62.13 121 51.15 52.89 53.55 54.43 57.87 59.78 62.58 122 51.54 53.29 53.96 54.82 58.29 60.23 63.03 123 51.93 53.69 54.37 55.21 58.71 60.68 63.48 124 52.32 54.09 54.78 55.60 59.13 61.13 63.93

125 52.71 54.49 55.19 55.99 59.55 61.58 64.38 Process. 126 53.10 54.89 55.60 56.38 59.98 62.03 64.83 127 53.49 55.29 56.01 56.77 60.41 62.48 65.28 128 53.88 55.69 56.42 57.16 60.84 62.93 65.73

129 54.27 56.09 56.83 57.55 61.27 63.38 66.18 Determine the Rate 130 54.66 56.49 57.24 57.94 61.70 63.83 66.63 131 55.05 56.89 57.65 58.33 62.13 64.28 67.08 132 55.44 57.29 58.06 58.72 62.56 64.73 67.53 133 55.83 57.69 58.47 59.11 62.99 65.18 67.98 134 56.22 58.09 58.88 59.50 63.42 65.63 68.43 135 56.61 58.49 59.29 59.89 63.85 66.08 68.88 136 57.00 58.89 59.70 60.28 64.28 66.53 69.33 137 57.39 59.29 60.11 60.67 64.71 66.98 69.78 138 57.78 59.69 60.52 61.06 65.14 67.43 70.23 139 58.17 60.09 60.93 61.45 65.57 67.88 70.68 140 58.56 60.49 61.34 61.84 66.00 68.33 71.13

141 58.95 60.89 61.75 62.23 66.43 68.78 71.58 UPS Ground Commercial – Domestic 142 59.34 61.29 62.16 62.62 66.86 69.23 72.03 143 59.73 61.69 62.57 63.01 67.29 69.68 72.48 144 60.12 62.09 62.98 63.40 67.72 70.13 72.93 145 60.51 62.49 63.39 63.79 68.15 70.58 73.38 146 60.90 62.89 63.80 64.18 68.58 71.03 73.83 147 61.29 63.29 64.21 64.57 69.01 71.48 74.28 148 61.68 63.69 64.62 64.96 69.44 71.93 74.73 149 62.07 64.09 65.03 65.35 69.87 72.38 75.18 150 62.46 64.49 65.44 65.74 70.30 72.83 75.63

– A Heavy Package sticker is required for any – To determine the rate for multiple-package package weighing more than 70 pounds. shipments weighing 200 pounds or more, See page 10 for more information. refer to UPS Hundredweight Service® on – A package weighing over 150 pounds will pages 54 and 55. be accepted for transportation only through UPS® SonicAir®. See page 25.

49 UPS Ground Residential Guaranteed Day-Definite Domestic UPS Ground Zones 1022345678 103 104 105 106 107 108 124** 125** 126 Guaranteed day-definite ground delivery to 1 Lbs. $4.54 $4.65 $4.89 $4.97 $5.17 $5.22 $5.33 every address within the 48 contiguous states. 2 4.61 4.82 5.20 5.31 5.63 5.73 6.02 Prompt and low cost. UPS Hundredweight 3 4.72 4.99 5.43 5.61 5.93 6.09 6.54 Service® available. (See page 54.) 4 4.84 5.16 5.65 5.88 6.21 6.38 6.89 5 5.00 5.31 5.86 6.11 6.45 6.67 7.24 Customers Who Do Not 6 5.11 5.42 5.97 6.28 6.63 6.90 7.47 Receive a Daily UPS Pickup 7 5.27 5.54 6.09 6.46 6.84 7.13 7.75 8 5.42 5.68 6.21 6.59 7.03 7.41 8.21 If you request a one-time pickup, add $4 per 9 5.57 5.82 6.33 6.72 7.19 7.75 8.67 package to the rate shown. This rate applies 5.71 5.94 6.44 6.88 7.43 8.22 9.19 to both account holders and customers without 10 5.86 6.07 6.55 7.04 7.71 8.73 9.76 a UPS account. 11 12 6.01 6.23 6.66 7.20 8.00 9.24 10.39 13 6.16 6.39 6.77 7.33 8.33 9.75 11.01 Delivery to Residential Destinations 14 6.27 6.56 6.87 7.47 8.73 10.26 11.63 A residential delivery is defined as delivery 15 6.40 6.73 6.97 7.62 9.13 10.77 12.25 to a location that is a home, including a 16 6.47 6.88 7.11 7.80 9.50 11.25 12.84 business operating out of a home that does 17 6.55 7.07 7.29 8.08 9.92 11.74 13.45 not have an entrance open to the public. 18 6.65 7.26 7.50 8.42 10.34 12.23 14.07 6.77 7.47 7.73 8.76 10.76 12.72 14.70 A Delivery Area Surcharge of $1.75 applies 19 6.90 7.68 7.96 9.11 11.18 13.21 15.33 to each package delivered to residences in 20 21 7.03 7.88 8.19 9.45 11.60 13.69 15.95 certain ZIP Codes. Go to ups.com® or call 22 7.17 8.08 8.43 9.77 12.02 14.17 16.57 1-800-PICK-UPS® for a listing of applicable 23 7.31 8.28 8.67 10.07 12.44 14.65 17.19 ZIP Codes. (This surcharge does not apply 24 7.46 8.47 8.91 10.36 12.86 15.15 17.81 to UPS Hundredweight Service shipments.) 25 7.61 8.66 9.15 10.64 13.28 15.65 18.43 26 7.76 8.84 9.39 10.93 13.70 16.11 19.03 – For larger packages, oversize charges 27 7.91 9.01 9.63 11.22 14.12 16.57 19.63 may apply. See page 21 for details. 28 8.06 9.19 9.88 11.52 14.54 17.03 20.24 – Any fraction of a pound more than the weight 29 8.21 9.37 10.13 11.83 14.96 17.54 20.85 shown requires the next higher rate. 30 8.36 9.56 10.38 12.14 15.38 18.05 21.46 8.51 9.74 10.63 12.45 15.79 18.56 22.08 – To determine your destination zone, 31 8.65 9.93 10.88 12.76 16.20 19.07 22.70 see page 22. 32 33 8.79 10.12 11.13 13.07 16.61 19.59 23.32 – See pages 104 to 139 for additional services 34 8.93 10.32 11.38 13.38 17.02 20.10 23.94 and charges, service restrictions, and general 35 9.07 10.52 11.62 13.69 17.43 20.61 24.56 information.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 50 UPS Ground Residential Guaranteed Day-Definite Domestic Zones 2345678 36 Lbs. $9.21 $10.71 $11.86 $14.00 $17.83 $21.12 $25.16 37 9.35 10.90 12.10 14.31 18.21 21.63 25.76 38 9.48 11.09 12.34 14.62 18.59 22.14 26.36 39 9.61 11.29 12.58 14.93 18.97 22.65 26.94 40 9.73 11.49 12.82 15.24 19.35 23.16 27.52 41 9.85 11.69 13.06 15.55 19.73 23.67 28.10 42 9.97 11.88 13.30 15.86 20.09 24.18 28.68 43 10.10 12.07 13.53 16.17 20.45 24.68 29.26 44 10.23 12.26 13.75 16.48 20.79 25.18 29.84 45 10.32 12.45 13.97 16.79 21.13 25.68 30.42 46 10.41 12.63 14.18 17.09 21.43 26.13 30.96 47 10.50 12.80 14.39 17.37 21.73 26.58 31.50 48 10.59 12.96 14.59 17.65 22.02 27.03 32.00 49 10.68 13.11 14.79 17.93 22.30 27.45 32.46

50 10.77 13.24 14.98 18.19 22.58 27.87 32.88 Process. 51 10.86 13.36 15.16 18.43 22.84 28.27 33.28 52 10.95 13.48 15.34 18.67 23.10 28.61 33.68 53 11.04 13.59 15.51 18.90 23.36 28.91 34.02

54 11.13 13.70 15.68 19.12 23.62 29.15 34.32 Determine the Rate 55 11.22 13.81 15.84 19.34 23.88 29.35 34.58 56 11.31 13.93 16.00 19.56 24.14 29.51 34.81 57 11.40 14.05 16.15 19.77 24.40 29.67 35.04 58 11.49 14.16 16.29 19.97 24.64 29.83 35.27 59 11.58 14.27 16.43 20.15 24.86 29.99 35.50 60 11.68 14.38 16.57 20.29 25.08 30.15 35.73 61 11.77 14.48 16.70 20.42 25.28 30.32 35.96 62 11.86 14.58 16.82 20.55 25.46 30.49 36.19 63 11.95 14.68 16.94 20.68 25.62 30.66 36.42 64 12.04 14.78 17.05 20.81 25.78 30.83 36.65 65 12.13 14.88 17.16 20.94 25.94 31.00 36.88

66 12.22 14.98 17.27 21.07 26.10 31.17 37.11 UPS Ground Residential – Domestic 67 12.31 15.08 17.38 21.20 26.26 31.34 37.34 68 12.39 15.18 17.49 21.33 26.41 31.51 37.57 69 12.47 15.28 17.60 21.46 26.56 31.68 37.80 70 12.55 15.38 17.71 21.59 26.71 31.85 38.03

– To determine the rate for a package weighing over 70 pounds, please turn the page.

51 UPS Ground Residential Guaranteed Day-Definite Domestic UPS Ground Zones 2345678 Guaranteed day-definite ground delivery to 71 Lbs. $17.64 $19.71 $21.82 $24.04 $28.81 $33.49 $39.41 every address within the 48 contiguous states. 72 21.98 23.95 25.82 26.91 30.82 35.20 40.55 Prompt and low cost. UPS Hundredweight 73 25.65 27.50 29.25 29.77 32.79 36.93 41.41 Service® available. (See page 54.) 74 28.18 30.13 31.83 32.62 34.68 38.36 42.17 75 29.55 31.50 33.53 34.34 36.46 39.50 42.83 Customers Who Do Not 76 30.92 32.63 34.38 35.43 37.94 40.36 43.40 Receive a Daily UPS Pickup 77 32.11 33.67 35.13 36.34 39.11 40.93 43.87 78 33.11 34.64 35.82 37.11 39.96 41.45 44.33 If you request a one-time pickup, add $4 per 79 33.93 35.61 36.46 37.73 40.55 41.97 44.79 package to the rate shown. This rate applies 34.59 36.58 37.02 38.23 41.01 42.43 45.25 to both account holders and customers without 80 35.20 37.09 37.54 38.69 41.47 42.89 45.70 a UPS account. 81 82 35.77 37.60 38.04 39.15 41.93 43.35 46.15 83 36.29 38.09 38.53 39.61 42.39 43.81 46.60 Delivery to Residential Destinations 84 36.75 38.58 39.02 40.07 42.85 44.27 47.05 A residential delivery is defined as delivery 85 37.21 39.05 39.49 40.53 43.31 44.73 47.50 to a location that is a home, including a 86 37.67 39.51 39.96 40.98 43.77 45.19 47.95 business operating out of a home that does 87 38.13 39.97 40.43 41.43 44.23 45.65 48.40 not have an entrance open to the public. 88 38.59 40.43 40.89 41.88 44.69 46.11 48.86 39.05 40.89 41.35 42.33 45.15 46.57 49.32 A Delivery Area Surcharge of $1.75 applies 89 39.51 41.35 41.81 42.78 45.61 47.03 49.78 to each package delivered to residences in 90 91 39.97 41.81 42.26 43.24 46.06 47.49 50.24 certain ZIP Codes. Go to ups.com® or call 92 40.43 42.27 42.70 43.70 46.51 47.95 50.70 1-800-PICK-UPS® for a listing of applicable 93 40.89 42.73 43.14 44.16 46.96 48.41 51.16 ZIP Codes. (This surcharge does not apply 94 41.34 43.19 43.57 44.62 47.41 48.86 51.62 to UPS Hundredweight Service shipments.) 95 41.79 43.63 43.99 45.08 47.86 49.31 52.08 96 42.24 44.04 44.41 45.54 48.31 49.76 52.54 – For larger packages, oversize charges 97 42.69 44.44 44.83 46.00 48.76 50.21 53.00 may apply. See page 21 for details. 98 43.14 44.84 45.25 46.45 49.21 50.66 53.46 – Any fraction of a pound more than the weight 99 43.59 45.24 45.67 46.90 49.66 51.11 53.92 shown requires the next higher rate. 100 44.04 45.64 46.09 47.34 50.11 51.56 54.38 44.44 46.04 46.50 47.74 50.56 52.01 54.83 – To determine your destination zone, 101 44.84 46.44 46.91 48.14 51.01 52.46 55.28 see page 22. 102 103 45.24 46.84 47.32 48.54 51.45 52.91 55.73 – See pages 104 to 139 for additional services 104 45.64 47.24 47.73 48.94 51.88 53.36 56.18 and charges, service restrictions, and general 105 46.04 47.64 48.14 49.34 52.30 53.81 56.63 information. 106 46.44 48.04 48.55 49.73 52.72 54.26 57.08 107 46.84 48.44 48.96 50.12 53.14 54.71 57.53 108 47.23 48.84 49.37 50.51 53.56 55.16 57.98 109 47.62 49.24 49.78 50.90 53.98 55.61 58.43 110 48.01 49.64 50.19 51.29 54.40 56.06 58.88

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 52 UPS Ground Residential Guaranteed Day-Definite Domestic Zones 2345678 111 Lbs. $48.40 $50.04 $50.60 $51.68 $54.82 $56.50 $59.32 112 48.79 50.44 51.01 52.07 55.24 56.94 59.76 113 49.18 50.84 51.42 52.46 55.66 57.38 60.20 114 49.57 51.24 51.83 52.85 56.08 57.82 60.64 115 49.96 51.64 52.24 53.24 56.50 58.26 61.08 116 50.35 52.04 52.65 53.63 56.92 58.70 61.52 117 50.74 52.44 53.06 54.02 57.34 59.14 61.96 118 51.13 52.84 53.47 54.41 57.76 59.58 62.40 119 51.52 53.24 53.88 54.80 58.18 60.03 62.84 120 51.91 53.64 54.29 55.19 58.60 60.48 63.28 121 52.30 54.04 54.70 55.58 59.02 60.93 63.73 122 52.69 54.44 55.11 55.97 59.44 61.38 64.18 123 53.08 54.84 55.52 56.36 59.86 61.83 64.63 124 53.47 55.24 55.93 56.75 60.28 62.28 65.08

125 53.86 55.64 56.34 57.14 60.70 62.73 65.53 Process. 126 54.25 56.04 56.75 57.53 61.13 63.18 65.98 127 54.64 56.44 57.16 57.92 61.56 63.63 66.43 128 55.03 56.84 57.57 58.31 61.99 64.08 66.88

129 55.42 57.24 57.98 58.70 62.42 64.53 67.33 Determine the Rate 130 55.81 57.64 58.39 59.09 62.85 64.98 67.78 131 56.20 58.04 58.80 59.48 63.28 65.43 68.23 132 56.59 58.44 59.21 59.87 63.71 65.88 68.68 133 56.98 58.84 59.62 60.26 64.14 66.33 69.13 134 57.37 59.24 60.03 60.65 64.57 66.78 69.58 135 57.76 59.64 60.44 61.04 65.00 67.23 70.03 136 58.15 60.04 60.85 61.43 65.43 67.68 70.48 137 58.54 60.44 61.26 61.82 65.86 68.13 70.93 138 58.93 60.84 61.67 62.21 66.29 68.58 71.38 139 59.32 61.24 62.08 62.60 66.72 69.03 71.83 140 59.71 61.64 62.49 62.99 67.15 69.48 72.28

141 60.10 62.04 62.90 63.38 67.58 69.93 72.73 UPS Ground Residential – Domestic 142 60.49 62.44 63.31 63.77 68.01 70.38 73.18 143 60.88 62.84 63.72 64.16 68.44 70.83 73.63 144 61.27 63.24 64.13 64.55 68.87 71.28 74.08 145 61.66 63.64 64.54 64.94 69.30 71.73 74.53 146 62.05 64.04 64.95 65.33 69.73 72.18 74.98 147 62.44 64.44 65.36 65.72 70.16 72.63 75.43 148 62.83 64.84 65.77 66.11 70.59 73.08 75.88 149 63.22 65.24 66.18 66.50 71.02 73.53 76.33 150 63.61 65.64 66.59 66.89 71.45 73.98 76.78

53 UPS Hundredweight Service® Guaranteed On-Schedule Delivery

UPS Hundredweight Service® Domestic Qualifications – Packages addressed to a single consignee An ideal alternative to traditional LTL (Less-Than-Truckload) service for shipments at one location on the same day. weighing less than 1,000 pounds, UPS Hundredweight Service is designed for shipments UPS classifies as Less-than-PalletLoadSM (LPLSM). – Total shipment billable weight of 100 pounds ® or more for each UPS Next Day Air , UPS Next How to Determine the Charge Day Air Saver®, UPS 2nd Day Air A.M.®, or UPS 2nd Day Air® shipment. 1. Choose the UPS service option 3. For UPS Next Day Air, UPS Next (Next Day Air, Ground, etc.). Refer Day Air Saver, UPS 2nd Day Air A.M., – Total shipment actual weight of 200 pounds to your UPS Zone Chart to determine and UPS 2nd Day Air, multiply the or more for each UPS 3 Day Select® or UPS the appropriate zone. shipment’s billable weight by the Rate Ground shipment. Per Pound shown on the rate chart 2. Determine the shipment’s billable for the appropriate service, shipment- weight by totaling the billable weights Note: Some shipments less than 500 pounds billed-weight level, and zone to of the individual packages in the may be more economically rated as 500 pounds. calculate the shipping charge. shipment. Refer to the “Determine The UPS billing system will automatically Weight and Size” section on page 20. For UPS 3 Day Select and UPS Ground, compute the shipment charges at both the divide the shipment’s billable weight by The minimum charge for a UPS Next shipment-billed weight and at 500 pounds, 100 to determine the number of Day Air®, UPS Next Day Air Saver®, compare them, and bill the lower of the two. Hundredweight units. Multiply the UPS 2nd Day Air A.M.®, or UPS 2nd number of Hundredweight units by the Day Air® Hundredweight shipment Shipment Rate Per Hundredweight Note: For shipments weighing over 1,000 will be based on an average weight Unit shown on the rate chart for the pounds, please contact UPS Supply Chain of 10 pounds per package. SolutionsSM toll-free at 1-866-737-3444 appropriate service, shipment-billed- The minimum charge for a UPS 3 Day for additional freight options. weight level, and zone to calculate ® Select or UPS Ground Hundredweight the shipping charge. shipment will be based on an average weight of 15 pounds per package or $62.50 per shipment, whichever is greater.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 54 UPS Hundredweight Service® Guaranteed On-Schedule Delivery Domestic ® The minimum charge for a UPS Next UPS Next Day Air Hundredweight Shipment Rates Per Pound ® ® Zones 102 103 104 105 106 107 108 Day Air , UPS Next Day Air Saver , UPS 2nd Day Air A.M.®, or UPS 2nd 100 to $1.30 $1.68 $2.38 $2.82 $3.02 $3.19 $3.31 499 Lbs. Day Air® Hundredweight shipment 500 to will be based on an average weight 1.24 1.56 2.28 2.70 2.91 3.08 3.19 999 Lbs. of 10 pounds per package. 1,000 Lbs. 1.26 1.60 2.32 2.75 2.96 3.15 3.25 or more The minimum charge for a UPS 3 Day UPS Next Day Air Saver ® Hundredweight Shipment Rates Per Pound Select® or UPS Ground Hundredweight Zones 132 133 134 135 136 137 138 shipment will be based on an average weight of 15 pounds per package 100 to $1.15 $1.54 $2.16 $2.53 $2.80 $2.91 $3.04 499 Lbs. or $62.50 per shipment, whichever 500 to is greater. 999 Lbs. 1.10 1.42 2.05 2.40 2.68 2.80 2.91 1,000 Lbs. or more 1.12 1.45 2.09 2.44 2.73 2.85 2.98 UPS 2nd Day Air A.M.® Hundredweight Shipment Rates Per Pound Zones 242 243 244 245 246 247 248 Process.

100 to $0.93 $1.10 $1.42 $1.84 $2.22 $2.44 $2.67 499 Lbs. 500 to 0.87 1.04 1.37 1.74 2.11 2.34 2.57 999 Lbs. Determine the Rate 1,000 Lbs. or more 0.90 1.06 1.40 1.77 2.15 2.38 2.62 UPS 2nd Day Air ® Hundredweight Shipment Rates Per Pound Zones 202 203 204 205 206 207 208

100 to $0.81 $0.93 $1.26 $1.68 $1.99 $2.22 $2.39 499 Lbs. 500 to 999 Lbs. 0.75 0.88 1.20 1.56 1.89 2.11 2.29 1,000 Lbs. or more 0.76 0.90 1.22 1.59 1.92 2.15 2.33 UPS 3 Day Select® Hundredweight Shipment Rates Per Hundredweight Unit Zones 302 303 304 305 306 307 308

200 to $47.30 $59.90 $70.80 $86.35 $106.00 $121.30 $134.30 UPS Hundredweight Service 499 Lbs. 500 to UPS Hundredweight Service® Notes: 999 Lbs. 44.90 56.90 67.30 82.30 100.95 115.55 127.85 – Available only to customers receiving 1,000 Lbs. or more 45.80 58.05 68.65 83.90 102.95 117.90 130.40 daily UPS pickup. UPS Ground Hundredweight Shipment Rates Per Hundredweight Unit – $10 Saturday pickup fee for Next Day Zones 2345 678Air, Next Day Air Saver, 2nd Day Air A.M., and 2nd Day Air. 200 to $20.30 $26.95 $33.55 $40.50 $47.40 $54.30 $61.15 499 Lbs. – No Saturday delivery fee for UPS 500 to 999 Lbs. 18.90 25.05 31.30 37.80 44.25 50.60 57.00 Hundredweight Next Day Air shipments. ® ® ®

1,000 Lbs. – UPS Next Day Air Early A.M. is not – Domestic 19.30 25.55 31.90 38.55 45.10 51.60 58.15 or more available. – Refer to page 137 for UPS Hundredweight – Not available when using one-time service restrictions. pickup or UPS Internet Shipping. – Delivery Area Surcharge does not apply. – Residential Surcharge does not apply. 55 Determine the Zone International Export Shipments

Note: UPS OnLine® WorldShip®, UPS Export Internet Shipping, UPS CampusShipTM, or a UPS OnLine® Compatible vendor shipping Where is your package going? We’ve divided the world into numbered zones. system will automatically determine Use the Worldwide Zone Chart starting on page 58 to determine the destination the zone for you. zone for the international service option (except UPS® SonicAir®) you’ve chosen.

UPS Worldwide Express PlusSM and UPS Worldwide ExpressSM 1. Locate the destination country 2. Locate the zone for UPS Worldwide on the Worldwide Zone Chart. Express Plus or UPS Worldwide Express. Express Plus is not available when a zone number is not shown in the appropriate column. Example: For an Express shipment from any- Destination Zones where in the United States to Italy, Express Express Expedited 901 Plus the zone is . Express Plus service WEST EAST is available to major business centers Ireland, Republic of 901 901 605 601 in Italy, and the zone is also 901 . Israel 905 Italy 901 901 605 601 Overnight service is available to the greater Milan and Rome areas from major U.S. cities.

UPS Worldwide ExpeditedSM 1. Determine whether your origin state 3. Locate the zone for UPS Worldwide is classified as West or East on page 57. Expedited. The service is not available 2. Locate the destination country on when a zone number is not shown in the Worldwide Zone Chart. the appropriate column.

Example: Destination Zones For an Expedited shipment from Express Express Expedited When a zone is highlighted with a box, Los Angeles, California, to the Plus WEST EAST an Extended Area Surcharge may apply Republic of Ireland, the zone is 605. Ireland, Republic of 901 901 605 601 to certain destinations in that country. Example: Israel 905 Extended Area destinations are subject For an Expedited shipment from Italy 901 901 605 601 to change. For the most current infor- Overnight service is available Buffalo, New York, to Italy, the zone mation, refer to ups.com® or call to the greater Milan and Rome is 601 . areas from major U.S. cities. 1-800-782-7892.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 56 Process. Determine the Zone International Export Shipments RI Rhode Island MA NH DE Delaware NJ Massachusetts New Hampshire MD New Jersey Maryland CT DC Connecticut ME Maine District of Columbia VT NY Vermont New York NC PA VA Virginia FL SC Pennsylvania Florida W. North Carolina SM Virginia S. Carolina WV TennesseeVermont TN Virginia VirginiaWest VT WV Wisconsin VA WI MissouriNew Hampshire NH New Jersey MO New York NJ North Carolina NC NY OhioPennsylvania PA Rhode Island OH South Carolina RI SC Georgia GA Ohio OH KY TN Kentucky Michigan MI AL IN Alabama Indiana Tennessee Tennessee IL Illinois 57 WI Wisconsin MO Missouri IA Iowa MS of Columbia DC East Mississippi IowaKentuckyMaine IA KY MarylandMassachusetts ME MA MD Michigan MI AlabamaConnecticut AL Delaware CT District DE FloridaGeorgiaIllinois FL Indiana GA IL IN LA AR Louisiana Arkansas MN Minnesota OK Oklahoma KS Kansas NE TX Texas ND SD Nebraska North Dakota South Dakota North DakotaOklahoma ND Oregon OK South Dakota SD Texas OR UtahWashington TX Wyoming WA UT WY NebraskaNevada NE New Mexico NV NM HI Hawaii CO Colorado NM WY West East Wyoming MT New Mexico Montana UT Utah AZ ID Arizona Idaho West Montana MT IdahoKansasLouisiana ID Minnesota KS LA Mississippi MN MS AlaskaArizonaArkansas AK California AZ AR Colorado CA Hawaii CO HI NV WA Nevada Washington AK Alaska OR Oregon CA California shipments. Use the lists below to: Expedited for UPS Worldwide and East state classifications – Determine West shipments. Canada for UPS Standard To – Identify state abbreviations Worldwide Zone Chart International Export Shipments Export International Export Shipments Destination Zones Destination Zones Visit ups.com® or contact the International Express Express Expedited Express Express Expedited Plus Plus Customer Service Center at 1-800-782-7892 WEST EAST WEST EAST for information regarding international Albania 907 Burkina Faso 908 shipments, including: Algeria 907 Burundi 908 – Service options American Samoa 907 Cambodia 907 – Time in transit Andorra 907 607 603 Cameroon 908 – Guarantee details Angola 908 Canada For service to Canada, – Billing options Anguilla 902† see pages 72-77. – Service notes Antigua and Barbuda 902† Canary Islands (Spain) 903 – Commodity classifications Argentina906 † 610 609 Cape Verde Island 908 (call for details) Overnight service is available to the greater Buenos Aires Cayman Islands 902† – Prohibited articles area from major U.S. cities. Central African Republic 908 – Points served Armenia 907 Chad 908 – UPS locations Aruba 902† Channel Islands 903 607 603 – Export documentation Australia 904 608 604 Overnight service is available Chile906 † 610 609 to the greater Sydney area from Los Angeles. China, Austria 903 903 607 603 People’s Republic of 904 608 604 Azerbaijan 907 Colombia906 † 610 609 Overnight service is available Azores (Portugal) 903 to the greater Bogotá area from Miami. Bahamas902 † Congo, Bahrain 905 Democratic Republic of 908 Bangladesh 905 Congo, Republic of 908 Barbados 902† Cook Islands 907 Belarus 907 Costa Rica 906† 610 609 Belgium 901 901 605 601 Overnight service is available Côte d’Ivoire (Ivory Coast) 908 to the greater Brussels area from major U.S. cities. Croatia 907 When a zone is highlighted with a box, Belize 906† Curaçao an Extended Area Surcharge may apply (Netherlands Antilles) 902† Benin 908 to certain destinations in that country. Cyprus 905 Extended Area destinations are subject Bermuda 902† Czech Republic 907 610 609 to change. For the most current information, Bolivia906 † Denmark 903 903 607 603 refer to ups.com or call 1-800-782-7892. Bonaire (Netherlands Antilles) 902† Djibouti 908 Bosnia 907 Dominica 902† †For shipments originating in Dade Botswana 908 Dominican Republic902 † 606 602 or Broward Counties, Florida: Brazil906 † 610 609 Ecuador906 † 610 609 Overnight service is available – Use zone 80 for shipments to Mexico. to the greater São Paulo area Egypt 905 from major U.S. cities. – Use zone 900 for shipments to South El Salvador 906† 610 609 British Virgin Islands 902† America and the Caribbean. England (United Kingdom) 901 901 605 601 Brunei 905 Overnight service is available to the greater London area Bulgaria 907 from major U.S. cities. Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 58 Process. Determine the Zone International Export Shipments 604 601 602 604 WEST EAST 608 608 605 606 Zones 907 908 902 904 907 903 904 901 901 Plus 901 59 Express Express Expedited Export (Côte d’Ivoire) (Portugal) (Micronesia, Federated States of) Destination MacauMacedoniaMadagascarMadeira MalawiMalaysia 901 907 Maldives 908 606Mali 602 Malta IslandsMarshall 908 Martinique 907 907 908 907 902† KuwaitKyrgyzstanLaosLatviaLebanonLesotho 905 907 LiberiaLiechtenstein 907 Lithuania 907 Luxembourg 905 908 903 908 901 607 901 603 907 605 601 Ivory Coast JamaicaJapan Overnight service is available area from to the greater Tokyo most of the United States. JordanKazakhstan Kenya † KiribatiKorea, SouthKosrae 905 908 907 904 608 604 Indonesia Ireland, Republic ofIsrael 901Italy 901Overnight service is available to the greater Milan and Rome 605areas from major U.S. cities. 601 905 601 609 609 609 603 601 601 604 610 610 610 605 608 607 605 605 WEST EAST Zones 906 906 907 905 902 906 901 903 903 903 901 907 901 903 901 901 901 Plus Express Express Expedited

(Denmark) (Denmark) (Netherlands)

International ExportInternational Shipments Worldwide Zone Chart Zone Worldwide Destination IcelandIndia 903 area from major U.S. cities. Hungary HondurasHong KongOvernight service is available to the greater Hong Kong 901 † 606 602 Overnight service is available to the greater Amsterdam area from major U.S. cities. Guinea-BissauGuyanaHaitiHolland 908 † † GuatemalaGuinea † 908 GrenadaGuadeloupeGuam 902† 902† 904 GibraltarGreece Greenland 907 Overnight service is available to the greater Frankfurt area from major U.S. cities. Ghana 908 GambiaGeorgia Germany 908 French GuianaFrench PolynesiaGabon 906† 907 908 Overnight service is available to the greater Paris area from major U.S. cities. FijiFinland France 907 EstoniaEthiopiaFaeroe Islands 907 908 Equatorial GuineaEritrea 908 908 Worldwide Zone Chart International Export Shipments Export International Export Shipments Destination Zones Destination Zones Visit ups.com® or contact the International Express Express Expedited Express Express Expedited Plus Plus Customer Service Center at 1-800-782-7892 WEST EAST WEST EAST for information regarding international Mauritania 908 Philippines 904 608 604 shipments, including: Mauritius 908 Poland 907 610 609 – Service options Mexico84 † 74 74 Ponape (Micronesia, 907 – Time in transit Overnight service is available to Guadalajara, Monterrey, Federated States of) – Guarantee details and the greater Mexico City area from most of the Portugal 903 903 607 603 – Billing options United States. Puerto Rico – Service notes Micronesia, Federated 907 See the UPS domestic rates beginning on page 26. – Commodity classifications States of Qatar 905 (call for details) Moldova 907 Réunion 908 – Prohibited articles Monaco 901 605 601 Romania 907 – Points served Mongolia 904 Rota (Northern 907 – UPS locations Montserrat 902† Mariana Islands) – Export documentation Morocco 907 Russia 907 Mozambique 908 Rwanda 908 Namibia 908 Saba 902† Nepal 905 (Netherlands Antilles)

Netherlands (Holland) 901 901 605 601 Saipan (Northern 907 Overnight service is available Mariana Islands) to the greater Amsterdam area from major U.S. cities. San Marino 901 605 601 Netherlands Antilles 902† Saudi Arabia 905 New Caledonia 907 Scotland 901 605 601 New Zealand 904 (United Kingdom) Nicaragua 906† 610 609 Senegal 908 Niger 908 Seychelles 908 Nigeria 908 Sierra Leone 908 When a zone is highlighted with a box, Norfolk Island 907 Singapore 901 606 602 Overnight service is available an Extended Area Surcharge may apply Northern Ireland 901 605 601 to the greater Singapore area to certain destinations in that country. (United Kingdom) from major U.S. cities. Extended Area destinations are subject Northern Mariana Islands 907 Slovakia 907 610 609 to change. For the most current information, Norway 903 607 603 Slovenia 907 refer to ups.com or call 1-800-782-7892. Oman 905 Solomon Islands 907 Pakistan 905 South Africa 908 Palau 907 Spain 903 903 607 603 †For shipments originating in Dade Overnight service is available or Broward Counties, Florida: Panama906 † 610 609 to the greater Madrid area Overnight service is available from major U.S. cities. – Use zone 80 for shipments to Mexico. to the greater Panama City area from most of the Sri Lanka 905 United States. – Use zone 900 for shipments to South St. Barthélemy 902† Papua New Guinea 907 America and the Caribbean. (Guadeloupe) Paraguay † 906 St. Christopher 902† Peru906 † 610 609 (St. Kitts and Nevis) Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 60 Process. Determine the Zone International Export Shipments For instructions on determining For instructions on determining 24. your rate, see page 609 601 601 WEST EAST 610 605 605 Zones 907 908 902† 906 904 901 907 901 906 Plus 901 61 Express Express Expedited Export (St. Vincent (United Kingdom) (Congo, (Micronesia, and Futuna Islands Democratic Republic of) Democratic (British Islands) Virgin Federated States of) and the Grenadines) Destination ZambiaZimbabwe 908 908 Wales Wales Wallis SamoaWestern Yap YemenYugoslavia 907 907 Zaïre 905 907 Overnight service is available to the greater London area from major U.S. cities. Uruguay IslandsU.S. Virgin UzbekistanVanuatuVenezuela 902† Overnight service is available to the greater Caracas area from most of the † United States. 907 Vietnam GordaVirgin 907 † 902† TuvaluUgandaUkraine Union Island United Arab Emirates 907 United Kingdom 908 905 603 602 604 603 607 606 608 607 WEST EAST Zones 902† 907 907 902† 902 905 901 907 904 907 903 903 Plus Express Express Expedited

(Guadeloupe) (Northern (French Polynesia) (Micronesia,

International ExportInternational Shipments Worldwide Zone Chart Zone Worldwide and the Grenadines (British Islands) Virgin (U.S. Virgin Islands) (U.S. Virgin (U.S. Virgin Islands) (U.S. Virgin Federated States of) Mariana Islands) (U.S. Virgin Islands) (U.S. Virgin (Netherlands Antilles) (Netherlands Antilles) Destination TurkmenistanTurks and Caicos Islands 907 TunisiaTurkey 907 Trinidad and TobagoTrinidad Truk † Tonga 902† Tortola 907 Togo 908 Tajikistan Tajikistan TanzaniaThailand Tinian 908 Tahiti Tahiti Taiwan U.S. cities. Syria 905 SwazilandSweden SwitzerlandOvernight service is available to the greater Geneva and Zurich areas from major 908 903 903 607 603 Suriname 906† St. Vincent St. Vincent 902† St. Martin St. KittsNevis and St. LuciaSt. Maarten 902† 902† 902† St. Eustatius St. John 902† 902† St. Croix 902† St. Thomas 902† UPS SonicAir® Same-Day Service

Note: International Dangerous Goods Export are not accepted in UPS SonicAir® service. Same Day. Any Time. Across the World. UPS SonicAir offers guaranteed delivery to addresses in 180 countries across the world, typically within 24 hours, including customs clearance. That’s fast. Moreover, there are few limitations: ship at any hour of the day, on any day of the year, including holidays. That’s flexibility.

Call 1-800-692-0898 for rate information. Rates vary by origin and destination city pair. Service Highlights – Worldwide: Send from any U.S. – Fast Pickup: Usually within address to 180 countries and terri- 60 minutes of order placement. tories worldwide. Domestic services – Guarantee: Specific delivery times also available. See page 25 for details. are guaranteed at order placement. – Proactive: The shipper will be notified – Ease: For most shipments, simply use of changes in the delivery schedule. your UPS account number and sign – Verification: We automatically contact the shipping document provided the shipper to confirm the time of by the driver at the time of pickup. delivery and provide the name of Call 1-800-692-0898 for additional the person who signed for it, at no international document requirements. additional charge. – Few Size and Weight Limitations: – Tracking: Information available Aircraft can be chartered if necessary 24 hours a day, 365 days a year to accommodate needs. Certain restric- by calling 1-800-692-0898. tions may apply. Call 1-800-692-0898 – Reports: Detailed performance for more information. reports for shipments upon request at no additional charge.

Visit sonicair.ups.com or call 1-800-692-0898 for guarantee details, service availability, delivery time commitments, or to request a pickup. 62 Process. Determine the Rate UPS® SonicAir® – Export 63 additional charges. and transit time desired, additional and transit time desired, may apply services and charges completing and will be quoted when your request. additional mile be assessed for each or fraction thereof beyond a 15-mile radius from destination airport. destination mileage charge occurs miles from non-U.S. after the first 10 For airports and varies by country. information, call 1-800-692-0898. – See page 113 for UPS SonicAir – See page 113 Notes time of day – Depending on the a $2.25 fee will pickup, – For U.S. an additional – For international delivery, A dedicated We pick up from pick up We We can arrange We courier will carry We pick up from pick up We ® Aircraft Charter: for a chartered aircraft to transport your shipment. your shipment from your door, your shipment from your door, on board the flight, and to your final destination. Door-to-Door: Hold for Pickup: deliver to the destination your door, pickup by the airport, and hold for recipient. Hand-Carry Service: UPS SonicAir your door and deliver to the final your door and deliver destination. – Available Options Available – – – UPS Worldwide ExpressSM UPS Worldwide ExpressSM Guaranteed One Or Two Days For urgent international shipments, guaranteed door-to-door, customs- Export cleared delivery to more than 200 Zones 80 84 900 901 902 903 904 905 906 907 908 countries and territories. Letter* $24.00 $24.00 $23.50 $30.00 $30.00 $34.00 $34.75 $35.00 $45.25 $70.25 $73.75 1 Lbs. 37.25 37.25 34.75 44.00 44.25 52.50 49.75 49.75 58.00 81.75 83.50 Delivery is guaranteed by 10:30 a.m. 2 43.75 43.75 42.25 51.50 51.00 60.75 56.75 56.75 73.00 96.25 99.25 the second business day for shipments 3 50.25 50.25 48.50 60.50 59.25 69.00 65.00 65.00 88.00 110.75 115.00 to major business centers, including 4 56.75 56.75 56.00 68.75 66.25 77.00 73.00 73.00 102.75 125.25 130.50 more than 1,000 cities across Europe, 5 63.25 63.25 63.00 76.50 72.75 84.75 81.00 81.00 117.50 139.75 146.00 and by end of day to most other 6 69.25 69.25 69.25 83.50 78.75 92.25 89.00 89.00 132.75 154.25 161.50 destinations. 7 75.25 75.25 75.25 88.50 84.50 99.25 97.00 97.00 147.75 168.25 176.25 When you call for an early pickup, 8 81.00 81.00 81.25 93.25 89.75 105.25 105.00 105.00 161.50 182.25 190.25 overnight delivery of Letters and 9 86.25 86.25 86.50 97.75 95.00 111.25 112.50 112.50 175.25 195.25 203.25 documents is guaranteed by the end 10 91.25 91.25 91.00 102.25 100.00 116.75 120.00 120.00 188.50 208.00 216.00 of the next business day from major 11 95.75 95.75 95.50 106.75 105.00 122.00 127.50 127.50 201.50 220.75 228.25 metropolitan areas to the world’s 12 100.00 100.00 100.25 111.00 110.00 127.25 134.50 134.50 214.00 233.50 240.25 most important business centers 13 103.50 103.50 104.50 115.25 115.00 132.50 141.50 141.50 226.25 246.25 252.25 in Europe, Asia, Central and South 14 106.75 106.75 109.00 119.50 120.00 137.50 148.50 148.50 238.50 259.00 264.25 America, and Mexico. 15 109.75 109.75 113.25 123.75 125.00 142.50 155.50 155.50 250.50 271.75 276.25 16 112.75 112.75 118.50 128.25 130.25 147.75 162.00 162.00 262.50 285.00 288.75 17 115.75 115.75 122.75 132.75 135.50 153.00 168.25 168.25 273.50 298.25 301.25 SM UPS Worldwide Express Plus 18 118.50 118.50 126.75 137.25 140.50 158.25 174.25 174.25 283.50 311.50 313.75 Guaranteed delivery by 8:30 a.m. to 19 120.75 120.75 130.75 141.50 145.50 163.50 180.25 180.25 293.00 324.50 326.00 more than 580 cities in 15 countries. 20 123.00 123.00 135.00 145.75 150.50 168.25 186.25 186.25 302.50 337.50 338.25 Time in transit is typically two busi- 21 125.25 125.25 139.00 150.00 155.50 173.00 192.25 192.25 312.00 350.00 350.25 ness days, but delivery is guaranteed 22 127.50 127.50 143.25 154.25 160.50 177.75 198.25 198.25 321.50 362.00 362.25 by 8:30 a.m. on the next business day 23 129.75 129.75 147.25 158.50 165.50 182.50 204.25 204.25 331.00 374.00 374.25 to major metropolitan areas in Canada. 24 132.00 132.00 151.50 162.50 170.25 187.00 210.25 210.25 340.50 386.00 386.25 Add $40 to the appropriate Worldwide 25 134.75 134.75 155.50 166.50 175.00 191.50 216.25 216.25 350.00 398.00 398.25 Express rate for each Worldwide 26 137.25 137.25 159.75 170.50 179.75 196.00 222.25 222.25 359.00 409.50 409.75 Express Plus shipment. 27 139.75 139.75 163.75 174.50 184.50 200.50 228.00 228.00 368.00 421.00 421.25 28 142.25 142.25 167.75 178.50 189.50 205.00 233.75 233.75 377.00 432.00 432.50 Rates include pickup and door-to-door 29 144.75 144.75 172.00 182.50 194.50 209.50 239.50 239.50 385.25 442.50 443.75 delivery with routine in-house customs 30 147.25 147.25 176.00 186.50 199.50 214.00 245.25 245.25 393.50 453.00 455.00 clearance by UPS Customhouse Brokerage or its designee (excluding *There is no limit on the weight or number of pages – Dimensional weight may apply. See page 20 UPS Supply Chain Solutions, Inc.). you can enclose in a UPS Worldwide Express PlusSM for details. or UPS Worldwide Express Letter. See page 72 for service to Canada. – Free UPS packaging is available. See pages 12 – These UPS Worldwide Express Plus and UPS and 13. An Extended Area Surcharge of $20 Worldwide Express rates also apply for document per shipment or $.20 per pound, shipments from UPS Drop Boxes. whichever is greater, applies to shipments to certain international destinations. A listing of applicable destinations is available at ups.com® or by calling 1-800-782-7892.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 64 UPS Worldwide ExpressSM Guaranteed One Or Two Days Export Zones 80 84 900 901 902 903 904 905 906 907 908 31 Lbs. $149.75 $149.75 $180.25 $190.25 $204.50 $218.75 $251.00 $251.00 $401.75 $463.25 $466.25 32 152.25 152.25 184.50 194.00 209.50 223.50 256.75 256.75 410.00 473.50 477.50 33 154.75 154.75 188.50 197.75 214.50 228.25 262.50 262.50 418.00 483.75 488.75 34 157.25 157.25 192.75 201.50 219.50 233.00 268.25 268.25 426.00 494.00 500.00 35 159.75 159.75 196.75 205.25 224.50 237.50 274.00 274.00 434.00 504.25 511.25 36 162.00 162.00 200.75 209.25 229.50 242.00 279.75 279.75 442.00 514.25 522.50 37 164.25 164.25 205.00 213.25 234.50 246.50 285.50 285.50 450.00 524.25 533.75 38 166.50 166.50 209.00 217.25 239.50 251.00 291.25 291.25 458.00 533.75 545.00 39 168.75 168.75 213.25 221.25 244.50 255.50 297.00 297.00 466.00 543.25 556.25 40 171.00 171.00 217.25 225.25 249.25 260.00 302.75 302.75 474.00 552.75 567.50 41 173.25 173.25 221.50 229.00 254.00 264.75 308.50 308.50 482.00 561.75 578.75 42 175.50 175.50 225.50 232.75 258.75 269.50 314.25 314.25 490.00 570.75 590.00 43 177.75 177.75 230.00 236.50 263.75 274.25 320.00 320.00 498.00 579.75 601.25 44 180.00 180.00 234.50 240.25 268.75 279.00 325.75 325.75 506.00 588.75 612.25

45 182.50 182.50 239.25 244.00 273.75 283.75 331.50 331.50 514.00 597.75 623.25 Process. 46 185.00 185.00 244.00 248.00 278.75 288.25 337.25 337.25 522.00 606.25 634.25 47 187.50 187.50 249.00 252.00 283.75 292.75 343.00 343.00 530.00 614.75 645.25 48 190.00 190.00 254.00 256.00 288.75 297.25 348.75 348.75 538.00 623.25 656.25

49 192.50 192.50 258.75 260.00 293.75 301.75 354.50 354.50 546.00 631.75 667.25 Determine the Rate 50 195.00 195.00 263.50 264.00 298.75 306.25 360.25 360.25 554.00 640.25 678.25 52 199.25 199.25 273.00 272.50 308.00 316.25 372.25 372.25 570.00 658.00 698.75 54 203.50 203.50 282.25 281.00 317.25 326.25 384.25 384.25 586.00 675.75 719.25 56 207.75 207.75 291.50 289.50 326.50 336.25 396.25 396.25 601.50 693.50 739.75 58 212.00 212.00 300.75 298.00 335.50 346.25 408.25 408.25 617.00 711.25 760.25 60 216.25 216.25 310.00 306.50 344.50 356.25 420.25 420.25 632.50 729.00 780.75 62 220.50 220.50 319.25 315.00 353.50 366.00 432.25 432.25 648.00 746.75 801.25 64 224.50 224.50 328.50 323.50 362.50 375.75 444.25 444.25 663.50 764.50 821.75 66 228.50 228.50 337.75 332.00 371.50 385.50 456.25 456.25 679.00 782.25 842.25 68 232.50 232.50 347.00 340.50 380.50 395.25 468.25 468.25 694.50 799.75 862.75 70 236.50 236.50 356.25 349.00 389.50 405.00 480.25 480.25 710.00 817.25 883.25

72 240.50 240.50 365.75 357.50 398.00 414.75 492.00 492.00 725.00 834.75 905.25 UPS Worldwide Express 74 244.00 244.00 375.00 366.00 406.50 424.50 503.75 503.75 740.00 852.25 927.25 76 247.25 247.25 384.00 374.50 415.00 434.25 515.75 515.75 754.00 869.75 948.75 78 250.50 250.50 393.50 383.00 423.50 444.00 527.75 527.75 767.00 887.25 970.25 80 253.75 253.75 402.75 391.50 432.00 453.75 539.75 539.75 780.00 904.75 991.75

– The rates shown are for shipments originating – See pages 104 to 139 for additional services in the United States. and charges, service restrictions, and general – To determine your destination zone, see section information. beginning on page 56. – A Heavy Package sticker is required for any pack- SM – Export – Any fraction of a pound more than the weight age weighing more than 70 pounds. See page 10 shown requires the next higher rate. for more information. – To determine the rate for international multiple- – A package weighing over 150 pounds will be ® package shipments, see page 85. accepted for transportation only through UPS SonicAir®. See page 62.

65 UPS Worldwide ExpressSM UPS Worldwide ExpressSM Guaranteed One Or Two Days For urgent international shipments, guaranteed door-to-door, customs- Export cleared delivery to more than 200 Zones 80 84 900 901 902 903 904 905 906 907 908 countries and territories. 82 Lbs. $256.75 $256.75 $412.00 $400.00 $440.50 $463.50 $551.75 $551.75 $793.00 $922.25 $1,012.75 84 259.75 259.75 421.75 408.50 449.00 473.25 563.75 563.75 805.50 939.75 1,033.75 Delivery is guaranteed by 10:30 a.m. 86 262.75 262.75 430.50 417.00 457.50 483.00 575.75 575.75 818.00 957.25 1,054.75 the second business day for shipments 88 265.75 265.75 439.75 425.50 466.00 492.75 587.75 587.75 830.50 974.75 1,075.75 to major business centers, including 90 268.75 268.75 449.00 434.00 474.50 502.50 599.75 599.75 843.00 992.25 1,096.75 more than 1,000 cities across Europe, 92 271.75 271.75 458.25 442.25 483.00 512.25 611.75 611.75 855.00 1,009.75 1,117.75 and by end of day to most other 94 274.75 274.75 467.50 450.50 491.50 522.00 623.50 623.50 867.00 1,027.25 1,138.75 destinations. 96 278.00 278.00 476.75 458.75 500.00 531.75 635.25 635.25 878.50 1,044.75 1,159.75 When you call for an early pickup, 98 281.25 281.25 486.25 467.00 508.50 541.50 647.00 647.00 890.00 1,062.25 1,180.75 overnight delivery of Letters and 100 284.50 284.50 495.25 475.25 517.00 551.00 658.75 658.75 901.50 1,079.75 1,201.75 documents is guaranteed by the end 105 298.50 298.50 520.50 498.75 542.00 577.50 690.75 690.75 932.50 1,133.75 1,261.75 of the next business day from major 110 312.50 312.50 545.25 522.25 567.00 604.00 722.75 722.75 963.50 1,187.75 1,321.75 metropolitan areas to the world’s 115 326.50 326.50 570.00 545.75 592.00 630.50 754.75 754.75 994.50 1,241.75 1,381.75 most important business centers 120 340.50 340.50 594.75 569.25 617.00 657.00 786.75 786.75 1,025.50 1,295.75 1,441.75 in Europe, Asia, Central and South 125 354.50 354.50 619.50 592.75 642.00 683.50 818.75 818.75 1,056.50 1,349.75 1,501.75 America, and Mexico. 130 368.50 368.50 643.25 615.75 667.00 709.50 850.75 850.75 1,087.50 1,403.75 1,561.75 135 382.50 382.50 667.00 638.75 692.00 735.50 882.75 882.75 1,118.50 1,457.75 1,621.75 140 396.50 396.50 690.50 661.75 717.00 761.50 914.75 914.75 1,149.50 1,511.75 1,681.75 SM UPS Worldwide Express Plus 145 410.50 410.50 714.25 684.75 742.00 787.50 946.75 946.75 1,180.50 1,565.75 1,741.75 Guaranteed delivery by 8:30 a.m. to 150 424.50 424.50 738.00 707.75 767.00 813.50 978.75 978.75 1,211.50 1,619.75 1,801.75 more than 580 cities in 15 countries. Multiple-Package Shipments of More Than 150 Lbs. Time in transit is typically two busi- Price per 2.83 2.83 4.92 4.72 5.11 5.42 6.53 6.53 8.08 10.80 12.01 ness days, but delivery is guaranteed Pound by 8:30 a.m. on the next business day Minimum Rate 424.50 424.50 738.00 707.75 767.00 813.50 978.75 978.75 1,211.50 1,619.75 1,801.75 to major metropolitan areas in Canada.

Add $40 to the appropriate Worldwide – The rates shown are for shipments originating – See pages 104 to 139 for additional services Express rate for each Worldwide in the United States. and charges, service restrictions, and general Express Plus shipment. – Dimensional weight may apply. See page 20 information. for details. – A Heavy Package sticker is required for any pack- Rates include pickup and door-to-door age weighing more than 70 pounds. See page 10 delivery with routine in-house customs – To determine your destination zone, see section for more information. clearance by UPS Customhouse beginning on page 56. Brokerage or its designee (excluding – Any fraction of a pound more than the weight – A package weighing over 150 pounds will be ® UPS Supply Chain Solutions, Inc.). shown requires the next higher rate. accepted for transportation only through UPS SonicAir®. See page 62. See page 72 for service to Canada. – To determine the rate for international multiple- package shipments, see page 85. An Extended Area Surcharge of $20 per shipment or $.20 per pound, whichever is greater, applies to shipments to certain international destinations. A listing of applicable destinations is available at ups.com® or by calling 1-800-782-7892.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 66 UPS Worldwide ExpressSM UPS 10 Kg Box® And UPS 25 Kg Box® Export

Use the handy UPS 10 Kg Box or UPS 25 Kg Box for your larger UPS Worldwide Express PlusSM and UPS Worldwide Express shipments. Flat rates apply, with a maximum weight of 10 kg (22 lbs.) and 25 kg (55 lbs.), based on Express Plus and Express destination zones. Any shipments exceeding the maximum weights will be charged the regular Express rate for that weight shipment.

Zones 80 84 900 901 902 903 904 905 906 907 908 10 Kg Box $86.75 $86.75 $135.00 $139.00 $150.00 $154.50 $154.50 $185.00 $191.00 $191.00 $191.00 25 Kg Box

153.50 153.50 232.00 194.00 226.50 226.50 226.50 329.50 330.50 374.00 374.00 Process. Determine the Rate UPS Worldwide Express SM – Export

67 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Three To Five Days

SM Export UPS Worldwide Expedited Zones 74 601 602 603 604 605 606 607 608 609 610 For shipments that do not require 1 Lbs. $36.00 $41.00 $41.00 $48.00 $48.00 $41.25 $41.00 $49.50 $47.25 $51.25 $51.50 overnight or express service, we offer 2 42.25 49.00 49.25 54.50 55.50 49.25 49.00 57.00 55.00 65.50 66.00 a guaranteed alternative that’s faster 3 48.50 56.75 57.25 62.50 63.00 57.25 57.00 64.50 62.50 79.75 80.50 than traditional air freight. Door-to- 4 54.50 64.50 64.75 70.25 70.50 65.00 64.75 72.00 70.00 94.00 94.25 door, customs-cleared delivery to 5 60.50 72.00 72.25 77.75 78.00 72.50 72.25 79.50 77.25 108.25 108.00 more than 56 destination countries. 6 66.50 78.50 79.00 85.25 85.50 79.50 78.75 86.50 84.75 122.25 121.75 – To Mexico, typically within three 7 72.00 83.50 84.25 92.75 93.00 84.75 84.25 93.00 92.25 135.25 135.50 business days. 8 77.00 88.50 88.75 99.75 100.50 89.25 88.75 99.50 99.75 147.25 147.50 – To major destinations in Europe, 9 81.75 93.00 93.25 106.25 108.00 93.75 93.00 105.50 107.25 158.25 158.50 Asia, and Central and South 10 86.50 97.25 97.50 111.75 115.50 98.25 97.25 111.50 114.50 168.25 169.50 America, typically within four 11 91.25 101.50 101.75 117.00 122.75 102.75 101.25 117.00 121.50 178.75 180.00 or five business days. 12 96.00 105.75 106.00 122.25 130.00 107.00 105.25 122.00 128.50 188.75 190.00 13 100.50 110.00 110.25 127.50 137.00 111.25 109.25 126.50 135.25 198.75 199.50 Rates include pickup and door-to-door 14 105.00 114.25 114.50 132.50 144.00 115.50 113.25 131.00 142.00 208.75 209.00 delivery with routine in-house customs 15 109.25 118.50 118.75 137.50 151.00 119.75 117.25 135.50 148.75 218.75 218.50 clearance by UPS Customhouse 16 112.50 122.75 123.00 142.50 157.00 124.00 121.75 140.00 155.00 228.75 228.00 Brokerage or its designee (excluding 17 115.50 127.00 127.25 147.50 163.00 128.25 126.25 144.50 161.25 238.75 237.25 UPS Supply Chain Solutions, Inc.). 18 118.00 131.25 131.50 152.50 168.50 132.50 130.75 149.00 167.50 248.75 246.50 See page 72 for service to Canada. 19 120.00 135.50 135.75 157.00 174.00 136.75 135.25 153.50 173.75 258.75 255.75 20 121.75 139.50 140.00 161.25 179.50 141.00 139.75 158.00 179.75 268.75 265.00 An Extended Area Surcharge of $20 21 123.50 143.50 144.00 165.25 184.75 145.00 144.25 162.50 185.25 277.75 274.00 per shipment or $.20 per pound, 22 125.25 147.25 147.75 169.25 190.00 149.00 148.50 167.00 190.50 286.75 283.00 whichever is greater, applies to 23 127.00 151.00 151.50 173.25 195.25 152.75 152.50 171.50 195.75 295.25 291.50 shipments to certain international 24 128.75 154.75 155.25 177.25 200.50 156.50 156.25 175.75 200.75 303.75 300.00 destinations. A listing of applicable 25 130.50 158.50 159.00 181.25 205.75 160.25 160.00 180.00 205.75 312.25 308.50 destinations is available at ups.com® 26 132.25 162.00 162.50 185.25 211.00 163.75 163.50 184.00 210.75 320.25 316.50 or by calling 1-800-782-7892. 27 134.00 165.50 166.00 189.00 216.25 167.25 166.75 187.75 215.75 328.25 324.50 28 135.75 169.00 169.50 192.75 221.25 170.75 170.00 191.50 220.75 335.25 332.00 29 137.50 172.50 173.00 196.50 226.25 174.25 173.25 195.25 225.25 342.25 339.50 30 139.25 176.00 176.50 200.25 231.25 177.75 176.50 199.00 229.75 349.25 347.00

– Dimensional weight may apply. See page 20 – Free UPS packaging is available. See pages 12 for details. and 13.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 68 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Three To Five Days Export Zones 74 601 602 603 604 605 606 607 608 609 610 31 Lbs. $141.00 $179.25 $180.00 $204.00 $235.75 $181.00 $179.75 $202.75 $234.25 $355.75 $354.00 32 142.75 182.50 183.50 207.50 240.25 184.25 183.00 206.50 238.75 362.25 361.00 33 144.50 185.50 186.75 211.00 244.50 187.50 186.25 210.25 243.25 368.75 368.00 34 146.25 188.50 190.00 214.50 248.50 190.75 189.50 214.00 247.50 375.25 375.00 35 148.00 191.50 193.25 218.00 252.50 194.00 192.75 217.75 251.50 381.75 382.00 36 149.75 194.50 196.50 221.50 256.50 197.25 196.00 221.50 255.50 388.25 389.00 37 151.50 197.50 199.75 225.00 260.50 200.50 199.25 225.25 259.25 394.75 396.00 38 153.25 200.50 203.00 228.50 264.50 203.75 202.50 229.00 263.00 401.25 403.00 39 155.00 203.50 206.00 232.00 268.50 207.00 205.75 232.75 266.75 407.75 410.00 40 156.75 206.50 209.00 235.50 272.50 210.25 209.00 236.50 270.25 414.25 417.00 41 158.50 209.25 212.00 239.00 276.25 213.25 212.00 240.25 273.75 420.75 424.00 42 160.25 212.00 215.00 242.50 280.00 216.25 215.00 244.00 277.00 427.25 431.00 43 162.00 214.50 218.00 246.00 283.75 219.25 218.00 247.75 280.25 433.75 438.00 44 163.75 217.00 221.00 249.50 287.50 222.25 221.00 251.50 283.50 440.25 445.00

45 165.50 219.50 224.00 253.00 291.25 225.25 224.00 255.25 286.75 446.75 452.00 Process. 46 167.00 221.75 227.00 256.50 295.00 228.25 227.00 259.00 290.00 453.25 459.00 47 168.50 224.00 230.00 260.00 298.75 231.25 230.00 262.50 293.25 459.75 466.00 48 170.00 226.25 233.00 263.50 302.25 234.25 233.00 266.00 296.50 466.25 473.00

49 171.50 228.50 236.00 267.00 305.75 237.25 236.00 269.50 299.75 472.75 480.00 Determine the Rate 50 173.00 230.75 239.00 270.50 309.25 240.25 239.00 273.00 303.00 479.25 487.00 52 176.00 234.50 244.50 274.25 315.75 245.75 244.50 280.00 309.00 487.75 496.00 54 179.00 238.25 250.00 278.00 322.25 251.25 250.00 287.00 315.00 496.25 505.00 56 181.75 242.00 255.50 281.50 328.75 256.75 255.25 293.50 321.00 504.75 513.50 58 184.50 245.75 261.00 285.00 335.25 262.25 260.50 300.00 327.00 513.25 522.00 60 187.25 249.50 266.50 288.50 341.75 267.75 265.75 306.50 333.00 521.75 530.50 62 190.00 253.00 272.00 291.50 348.25 273.00 271.00 312.50 339.00 530.25 538.50 64 192.75 256.50 277.50 294.50 354.75 278.25 276.25 318.50 345.00 538.75 546.50 66 195.50 260.00 283.00 297.50 361.25 283.50 281.50 324.50 351.00 546.75 553.50 68 198.25 263.50 288.50 300.50 367.75 288.75 286.75 330.50 357.00 554.75 560.50 70 201.00 267.00 294.00 303.50 374.25 294.00 292.00 336.50 363.00 562.75 567.50 UPS Worldwide Expedited – The rates shown are for shipments originating – See pages 104 to 139 for additional services in the United States. and charges, service restrictions, and general – To determine your destination zone, see section information. beginning on page 56. – A Heavy Package sticker is required for any pack- – Any fraction of a pound more than the weight age weighing more than 70 pounds. See page 10 shown requires the next higher rate. for more information. – To determine the rate for international multiple- – A package weighing over 150 pounds will be ® package shipments, see page 85. accepted for transportation only through UPS ®

SonicAir . See page 62. SM – Export

69 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Three To Five Days

SM Export UPS Worldwide Expedited Zones 74 601 602 603 604 605 606 607 608 609 610 For shipments that do not require 72 Lbs. $203.75 $269.75 $299.50 $306.25 $380.75 $299.25 $297.25 $340.50 $369.00 $568.75 $571.50 overnight or express service, we offer 74 206.50 272.50 305.00 308.75 387.25 304.50 302.50 344.50 375.00 573.75 575.50 a guaranteed alternative that’s faster 76 209.25 274.75 310.50 311.00 393.75 309.75 307.50 348.25 381.00 577.75 579.50 than traditional air freight. Door-to- 78 212.00 277.00 316.00 313.25 400.25 315.00 312.00 351.75 387.00 581.75 583.50 door, customs-cleared delivery to 80 214.75 279.25 321.50 315.50 406.75 320.25 316.00 355.25 393.00 585.75 587.50 more than 56 destination countries. 82 217.50 281.50 326.75 317.75 413.25 325.50 319.50 358.50 399.00 589.75 591.50 – To Mexico, typically within three 84 220.25 283.75 332.00 320.00 419.75 330.75 323.00 361.75 405.00 593.75 595.50 business days. 86 223.00 286.00 337.00 322.00 426.25 336.00 326.00 364.75 411.00 597.75 599.50 – To major destinations in Europe, 88 225.75 288.25 342.00 324.00 432.75 341.25 329.00 367.75 417.00 601.75 603.50 Asia, and Central and South 90 228.50 290.50 347.00 326.00 439.25 346.50 332.00 370.75 423.00 605.75 607.50 America, typically within four 92 231.25 292.75 352.00 328.00 445.50 351.75 335.00 373.75 429.00 609.50 611.50 or five business days. 94 234.00 295.00 357.00 330.00 451.75 357.00 338.00 376.75 435.00 613.25 615.50 96 236.75 297.00 362.00 332.00 458.00 362.25 341.00 379.75 441.00 617.00 619.50 Rates include pickup and door-to-door 98 239.50 299.00 367.00 334.00 464.25 367.50 344.00 382.75 447.00 620.75 623.50 delivery with routine in-house customs 100 242.00 301.00 372.00 336.00 470.50 372.75 347.00 385.75 453.00 624.50 627.50 clearance by UPS Customhouse 105 252.50 308.50 384.50 345.00 485.50 382.25 356.50 396.25 467.00 640.50 647.50 Brokerage or its designee (excluding 110 263.00 316.00 397.00 354.00 500.50 391.75 366.00 406.75 481.00 656.50 667.50 UPS Supply Chain Solutions, Inc.). 115 273.50 323.50 409.50 363.00 515.50 401.25 375.50 417.25 495.00 672.50 687.50 See page 72 for service to Canada. 120 284.00 331.00 422.00 372.00 530.50 410.75 385.00 427.75 509.00 688.50 707.50 125 294.50 338.50 434.50 381.00 545.50 420.25 394.50 438.25 523.00 704.50 727.50 An Extended Area Surcharge of $20 130 305.00 345.50 447.00 389.00 560.50 429.75 404.00 448.75 537.00 720.50 747.50 per shipment or $.20 per pound, 135 315.50 352.50 459.50 397.00 575.50 439.25 413.50 459.25 551.00 736.50 767.50 whichever is greater, applies to 140 326.00 359.50 472.00 405.00 590.50 448.75 423.00 469.75 565.00 752.50 787.50 shipments to certain international 145 336.50 366.50 484.50 413.00 605.50 458.25 432.50 480.25 579.00 768.50 807.50 destinations. A listing of applicable 150 347.00 373.50 497.00 421.00 620.50 467.75 442.00 490.75 593.00 784.50 827.50 destinations is available at ups.com® or by calling 1-800-782-7892. – Dimensional weight may apply. See page 20 for details.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 70 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Three To Five Days Export Zones 74 601 602 603 604 605 606 607 608 609 610 Multiple-Package Shipments of 151 to 174 Lbs. Price per Pound $2.31 $2.49 $3.31 $2.81 $4.14 $3.12 $2.95 $3.27 $3.95 $5.23 $5.52 Minimum Rate 347.00 373.50 497.00 421.00 620.50 467.75 442.00 490.75 593.00 784.50 827.50 Multiple-Package Shipments of 175 to 199 Lbs. Price per Pound 2.15 2.25 3.10 2.59 3.94 2.89 2.69 2.99 3.62 4.94 5.18

Minimum 401.94 433.26 575.94 488.94 720.36 542.88 513.30 568.98 687.30 910.02 960.48 Rate Multiple-Package Shipments of 200 to 299 Lbs.

Price per 2.06 2.18 2.91 2.40 3.83 2.72 2.68 2.88 3.51 4.90 5.14 Pound

Minimum 427.85 447.75 616.90 515.41 784.06 575.11 535.31 595.01 720.38 983.06 1,030.82 Rate Multiple-Package Shipments of 300 to 499 Lbs. Price per

2.00 2.16 2.91 2.30 3.83 2.72 2.68 2.88 3.47 4.90 5.13 Process. Pound Minimum Rate 615.94 651.82 870.09 717.60 1,145.17 813.28 801.32 861.12 1,049.49 1,465.10 1,536.86 Multiple-Package Shipments of 500 Lbs. or More

Price per Determine the Rate Pound 2.00 2.16 2.91 2.30 3.83 2.72 2.68 2.88 3.47 4.90 5.13 Minimum Rate 998.00 1,077.84 1,452.09 1,147.70 1,911.17 1,357.28 1,337.32 1,437.12 1,731.53 2,445.10 2,559.87

– The rates shown are for shipments originating – See pages 104 to 139 for additional services in the United States. and charges, service restrictions, and general – To determine your destination zone, see section information. beginning on page 56. – A Heavy Package sticker is required for any pack- – Any fraction of a pound more than the weight age weighing more than 70 pounds. See page 10 shown requires the next higher rate. for more information. – To determine the rate for international multiple- – A package weighing over 150 pounds will be accepted for transportation only through UPS®

package shipments, see page 85. UPS Worldwide Expedited SonicAir®. See page 62. SM – Export

71 Determine the Zone Export Shipments

Note: UPS OnLine® WorldShip®, UPS To Canada Internet Shipping, UPS CampusShipTM, or a UPS OnLine® Compatible vendor shipping Where is your package going in Canada? We’ve divided the country into numbered system will automatically determine zones. Use the Canada Zone Chart starting on page 73 to determine the destination the zone for you. zone for the international service option (except UPS® SonicAir®) you’ve chosen. UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM, and UPS Worldwide ExpeditedSM

1. Use the first three characters of the 2. Locate the zone for the selected destination postal code, and refer service option. to the Canada Zone Chart.

Example: Example: For an Express Plus or Express shipment For an Express Plus or Express shipment from anywhere in the United States from anywhere in the United States to Eastern Passage, Nova Scotia, to St. John’s, Newfoundland, A1E 4T9, B3G 1G9, Canada, the zone is 81 . Canada, the zone is 82. For an Expedited shipment from For an Expedited shipment from anywhere in the United States to anywhere in the United States to the same address, the zone is 71 . the same address, the zone is 72.

Destination Express Expedited UPS Standard To Canada by Origin State Provinces Plus* and and Territories Express CT, DC, DE, AL, AR, FL, First three characters MA, MD, ME, AZ, CA, IL, IN, IA, MN, MI, CO, MT, ID, OR, ND, NE, NM, GA, KS, LA, of the destination NH, NJ, NY, NV, UT KY WI OH WY WA SD TX MO, MS, NC, postal code PA, RI, VT, WV OK, SC, TN, VA

When a zone is highlighted with a box, Newfoundland 81 71 an Extended Area Surcharge may apply A0A - A0Z 54 56 55 55 54 56 56 55 56 55 to certain destinations in that country. A1A - A1N 82 72 54 56 55 55 54 56 56 55 56 55 A1P - A9Z81 71 54 56 55 55 54 56 56 55 56 55 Extended Area destinations are subject to change. For the most current infor- Nova Scotia B0A - B2T81 71 54 56 55 55 54 56 56 55 56 55 mation, refer to ups.com® or call B2V - B3B 82 72 54 56 55 55 54 56 56 55 56 55 1-800-782-7892. B3C - B3G81 71 54 56 55 55 54 56 56 55 56 55 B3H - B4B 82 72 54 56 55 55 54 56 56 55 56 55

UPS Standard To Canada

1. Use the list of origin state abbrevia- Example: tions on page 57 to locate your state. For a Standard shipment from Chicago, Illinois, to Halifax, Nova Scotia, B3N 1V2, 2. Locate the zone by cross-referencing Canada, the zone is 55. the first three characters of the destination postal code in the left column with the origin state in the top row of Visit ups.com® or call 1-800-782-7892 for the Canada Zone Chart. guarantee details, service availability, delivery time commitments, or to request a pickup. 72 Process. Determine the Zone Export Shipments to Canada ® or call 1-800-782-7892. service is available to your destination postal code, refer to ups.com *To determine whether Express Plus whether Express determine *To AL, AR, FL, GA, KS, LA, MO, MS, NC, OK, SC, TN, VA TX NM, SD ND, NE, WA 73 ID, OR, Export WY CO, MT, OH MI, WI IA, MN, UPS Canada by Origin State To Standard KY IL, IN, NV, UT NV, AZ, CA, NH, NJ, NY, CT, DC, DE, CT, MA, MD, ME, PA, RI, VT, WV RI, VT, PA, 71 71 71 71 71 71 71 71 71 71 71 71 71 71 71 Expedited 81 81 81 81 81 81 81 81 81 81 81 81 81 81 81 Express Express Plus* and

Export Shipments G0AG0B - G0JG0K - G0LG0M - G0SG0T - G0W 82 82G0X - G0Z 82 72G1A - G3A 72G3B - G3K 72 82 51G3L - G4P 54 81 54G4R - G4S 53 51 72 82 56G4T - G4V 56 52 71 82 53 55G4W - G4Z 55 52 72 51 54 52 55 55 51 72 51 82 52 53 54 56 54 53 51 51 52 53 56 55 56 53 72 54 53 53 52 52 56 55 56 52 52 53 52 56 51 55 54 55 53 54 54 52 52 55 53 51 56 56 56 53 51 53 56 52 55 53 56 56 55 54 55 53 55 52 53 54 55 55 52 53 52 55 56 53 56 55 56 52 55 53 54 56 54 52 55 53 56 55 55 56 52 56 56 54 56 52 55 56 55 55 56 56 56 55 55 55 56 55 E0A - E0ZE1A - E1GE1H - E2GE2H - E2S 82E2T - E2ZE3A - E3E 72 82E3G - E9Z 72 54 82 54 56 56 72 54 54 55 55 56 55 56 55 54 54 55 54 55 54 55 56 56 55 56 56 54 55 54 56 54 55 56 56 55 55 56 56 55 55 56 56 54 55 56 56 54 55 56 55 55 56 55 55 56 56 56 54 56 55 56 55 55 55 56 56 56 55 55 55 56 55 C0A - C0ZC1A - C1EC1G - C9Z 82 72 54 54 56 56 54 55 55 55 56 55 54 55 54 56 55 56 56 54 56 55 56 55 56 56 56 55 55 55 56 55 B0A - B2TB2V - B3BB3C - B3GB3H - B4B 82B4C - B9Z 72 82 72 54 54 56 56 54 54 55 55 56 55 56 55 54 55 54 55 54 55 56 55 56 56 54 56 55 54 56 56 55 56 55 55 56 56 56 54 56 55 55 56 55 55 56 56 56 55 55 55 56 55 A0A - A0ZA1A - A1NA1P - A9Z 82 72 54 54 56 56 54 55 55 55 56 55 54 55 54 56 55 56 56 54 56 55 56 55 56 56 56 55 55 55 56 55 Canada Zone ChartZone Canada Quebec New Brunswick Prince Edward Island Nova Scotia Newfoundland Destination Provinces and Territories three characters First of the destination postal code Canada Zone Chart Export Shipments Export Destination Express Expedited UPS Standard To Canada by Origin State Provinces Plus* and and Territories Express CT, DC, DE, AL, AR, FL, First three characters MA, MD, ME, AZ, CA, IL, IN, IA, MN, MI, CO, MT, ID, OR, ND, NE, NM, GA, KS, LA, of the destination NH, NJ, NY, NV, UT KY WI OH WY WA SD TX MO, MS, NC, postal code PA, RI, VT, WV OK, SC, TN, VA

Quebec (cont.) G5A 82 72 51 53 52 52 51 53 53 52 53 52 G5B - G5T81 71 54 56 55 55 54 56 56 55 56 55 G5V - G6A 82 72 51 53 52 52 51 53 53 52 53 52 G6B81 71 51 53 52 52 51 53 53 52 53 52 G6C - G6J 82 72 51 53 52 52 51 53 53 52 53 52 G6K 81 71 51 53 52 52 51 53 53 52 53 52 G6L - G6T 82 72 51 53 52 52 51 53 53 52 53 52 G6V - G6Z 81 71 51 53 52 52 51 53 53 52 53 52 G7A 81 71 54 56 55 55 54 56 56 55 56 55 G7B - G8P81 71 54 56 55 55 54 56 56 55 56 55 G8R - G8S 82 72 54 56 55 55 54 56 56 55 56 55 G8T - G9Z 82 72 51 53 52 52 51 53 53 52 53 52 H0A - H0L 81 71 51 53 52 52 51 53 53 52 53 52 H0M 81 71 54 56 55 55 54 56 56 55 56 55 H0N - H9Z 81 71 51 53 52 52 51 53 53 52 53 52 J0A - J0L 82 72 51 53 52 52 51 53 53 52 53 52 J0M81 71 54 56 55 55 54 56 56 55 56 55 J0N - J0V 827251535252515353525352 J0W - J0Z81 71 54 56 55 55 54 56 56 55 56 55 J1A - J3C 827251535252515353525352 J3E 81 71 51 53 52 52 51 53 53 52 53 52 J3G - J3S 827251535252515353525352 When a zone is highlighted with a box, J3T - J3V 81 71 51 53 52 52 51 53 53 52 53 52 an Extended Area Surcharge may apply J3W - J3X 82 72 51 53 52 52 51 53 53 52 53 52 to certain destinations in that country. J3Y - J5R 817151535252515353525352 Extended Area destinations are subject J5S - J5X 82 72 51 53 52 52 51 53 53 52 53 52 to change. For the most current infor- J5Y - J7H 817151535252515353525352 ® mation, refer to ups.com or call J7J - J7N 82 72 51 53 52 52 51 53 53 52 53 52 1-800-782-7892. J7P - J7W 81 71 51 53 52 52 51 53 53 52 53 52 J7X - J8N 827251535252515353525352 *To determine whether Express Plus J8P - J9C 817151535252515353525352 service is available to your destination J9E 82 72 54 56 55 55 54 56 56 55 56 55 postal code, refer to ups.com or call J9G - J9J 827251535252515353525352 1-800-782-7892. J9K - J9Z81 71 54 56 55 55 54 56 56 55 56 55

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 74 Process. Determine the Zone Export Shipments to Canada AL, AR, FL, GA, KS, LA, MO, MS, NC, OK, SC, TN, VA TX NM, SD ND, NE, WA 75 ID, OR, Export WY CO, MT, OH MI, WI IA, MN, UPS Canada by Origin State To Standard KY IL, IN, NV, UT NV, AZ, CA, NH, NJ, NY, CT, DC, DE, CT, MA, MD, ME, PA, RI, VT, WV RI, VT, PA, 71 71 71 71 71 Expedited 81 81 81 81 81 Express Express Plus* and

Export Shipments

K0A - K0HK0JK0K - K0Z 82K1A - K4AK4B - K7T 817151535152515353525352 72 82 L2W K7V - K8H 81 - K8J - L1E 72 51 82L1F - L1Z 827251535152515353525352 71 82 L3W 53L2A - L2C 72 51 - 82 51L2E 72 51 81 52 53L2X - L3N 54 51 72 82 51 53L3P - L3T 51 54 71 56 51 53 53L3V 52 72 54 51 82 56 51L3X - L4L 52 53 51 51 55 81 54 52 52L4M - L4R 53 51 53 72 51 54 55L4S - L9T 53 53 51 53 53 51 71 56 81L9V - L9Z 54 53 53 52 51 53 52 52 51 82 56 56 51M0A - M9Z 52 53 53 52 51 71 51 55 81N0A - N1A 53 56 52 52 53 51 53 72 52 82 56 51 55N1B - N2Y 53 51 53 53 53 81 52 71 51N2Z 52 56 53 51 53 52 55 51 52 72 82N3A - N3V 51 53 53 52 52 53 71 55 81 51 53N3W - N5T 53 51 52 51 53 72 51 52 51N5V - N6N 53 53 52 53 53 51 71 52 81 52N6P - N8M 53 51 52 82 51 53 51 52 82 53 51N8N - N9K 51 52 53 53 52 71 51 81 51 53 53 72N9L - N9Z 52 51 53 53 72 82 52 52 53 51 53P0A - P0Z 51 53 52 71 51 81 52 51 51 52 52 51P1A - P2M 53 53 53 72 51 82 53 52 53 51P2N 53 53 52 53 71 51 52 53 53 51 51 53P2P - P3K 52 53 51 51 52 72 82 51 52 53 53 52 53P3L 53 52 51 52 53 51 52 53 53 52 51P3M 72 51 51 52 82 51 53 52 51 52 53P3N - P3P 53 52 53 52 51 53 51 53 53 53 53 52 54 72 54 51 52 53 51 53 52 52 52 53 56 52 51 53 52 53 82 56 53 54 54 53 53 52 53 51 54 52 52 72 55 52 53 53 53 56 54 55 52 53 52 54 54 53 54 52 56 56 54 53 52 55 56 54 52 54 54 56 53 54 56 56 52 55 56 55 56 56 55 54 52 54 54 56 56 54 56 55 56 55 55 55 54 55 56 54 55 56 54 56 55 56 56 56 55 56 56 56 55 55 55 55 56 56 56 55 55 55 Canada Zone Chart Zone Canada Ontario Destination Provinces and Territories three characters First of the destination postal code Canada Zone Chart Export Shipments Export Destination Express Expedited UPS Standard To Canada by Origin State Provinces Plus* and and Territories Express CT, DC, DE, AL, AR, FL, First three characters MA, MD, ME, AZ, CA, IL, IN, IA, MN, MI, CO, MT, ID, OR, ND, NE, NM, GA, KS, LA, of the destination NH, NJ, NY, NV, UT KY WI OH WY WA SD TX MO, MS, NC, postal code PA, RI, VT, WV OK, SC, TN, VA

Ontario (cont.) P3R - P4M 82 72 54 56 54 55 54 56 56 55 56 55 P4N - P4R81 71 54 56 54 55 54 56 56 55 56 55 P4S - P4Z 82 72 54 56 54 55 54 56 56 55 56 55 P5A81 71 54 56 54 55 54 56 56 55 56 55 P5B - P5M 82 72 54 56 54 55 54 56 56 55 56 55 P5N81 71 54 56 54 55 54 56 56 55 56 55 P5P - P8M 82 72 54 56 54 55 54 56 56 55 56 55 P8N81 71 54 56 54 55 54 56 56 55 56 55 P8P - P8S 82 72 54 56 54 55 54 56 56 55 56 55 P8T81 71 54 56 54 55 54 56 56 55 56 55 P8V - P8Z 82 72 54 56 54 55 54 56 56 55 56 55 P9A81 71 54 56 54 55 54 56 56 55 56 55 P9B - P9M 82 72 54 56 54 55 54 56 56 55 56 55 P9N81 71 54 56 54 55 54 56 56 55 56 55 P9P - P9Z 82 72 54 56 54 55 54 56 56 55 56 55 Manitoba R0A - R2B81 71 55 56 54 54 54 55 55 54 55 55 R2C - R4A 81 71 52 53 51 51 51 52 52 51 52 52 R4B - R9Z81 71 55 56 54 54 54 55 55 54 55 55 Saskatchewan When a zone is highlighted with a box, S0A - S0Z81 71 55 56 54 54 54 55 55 54 55 55 an Extended Area Surcharge may apply S1A - S3M 82 72 55 56 54 54 54 55 55 54 55 55 to certain destinations in that country. S3N81 71 55 56 54 54 54 55 55 54 55 55 Extended Area destinations are subject S3P - S3Z 82 72 55 56 54 54 54 55 55 54 55 55 to change. For the most current infor- S4A81 71 55 56 54 54 54 55 55 54 55 55 ® mation, refer to ups.com or call S4B - S4G 82 72 55 56 54 54 54 55 55 54 55 55 1-800-782-7892. S4H81 71 55 56 54 54 54 55 55 54 55 55 S4J - S4M 82 72 55 56 54 54 54 55 55 54 55 55 *To determine whether Express Plus S4N - S4Z 82 72 52 53 51 51 51 52 52 51 52 52 service is available to your destination S5A - S7G81 71 55 56 54 54 54 55 55 54 55 55 postal code, refer to ups.com or call S7H - S7V 81 71 52 53 51 51 51 52 52 51 52 52 1-800-782-7892. S7W - S9Z81 71 55 56 54 54 54 55 55 54 55 55

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 76 Process. Determine the Zone Export Shipments to Canada For instructions on determining For instructions on determining 24. your rate, see page AL, AR, FL, GA, KS, LA, MO, MS, NC, OK, SC, TN, VA TX NM, SD ND, NE, WA 77 ID, OR, Export WY CO, MT, OH MI, WI IA, MN, UPS Canada by Origin State To Standard KY IL, IN, NV, UT NV, AZ, CA, NH, NJ, NY, CT, DC, DE, CT, MA, MD, ME, PA, RI, VT, WV RI, VT, PA, 71 71 71 71 71 71 71 71 71 71 71 71 71 Expedited 81 81 81 81 81 81 81 81 81 81 81 81 81 Express Express Plus* and

UPS Standard To Canada is not available to the Northwest Territories, Nunavut, Canada is not available to the Northwest Territories, UPS Standard To Export Shipments X0A - X9ZY0A - Y9Z – – – – – – – – – – – – – – – – – – – – V0A - V0LV0MV0N - V1LV1MV1N - V2RV2S - V2VV2W - V3EV3G 81 81 56V3H - V7Z 81 71V8A - V8K 55 71 56V8L - V9E 53 56 71 81 53V9G - V9Z 81 55 56 52 56 56 56 52 56 53 53 71 82 71 55 55 56 53 55 53 52 56 56 56 53 54 53 72 53 53 56 56 56 55 55 53 52 53 52 56 56 54 52 56 55 51 53 56 53 53 55 55 55 56 51 52 56 52 53 52 54 55 54 56 52 56 53 56 51 53 53 55 56 55 53 56 56 52 52 53 56 53 55 56 56 55 53 53 51 53 56 56 54 56 56 52 52 56 55 55 53 53 51 56 54 56 52 55 55 53 56 53 54 56 55 53 56 56 56

T0E - T1W - T0A - T0BT0CT0E 56555656565554555656 T1X T7WT1Y - T3Z - T4A - T4Z 82T5A - T6V 81 72T6W - T6X 81 82 56T6Y 56555656565554555656 71 81T7X - T8N 71 53 55 72 81T8P - T8Z 56 52 71 53T9A - T9E 56 56 53 71 53 82T9G - T9Z 52 56 53 55 53 53 52 55 56 53 56 72 82 53 52 53 54 52 56 55 53 53 53 55 51 56 72 53 56 53 52 53 56 52 55 56 52 52 53 51 53 54 53 56 56 53 56 52 52 51 55 55 53 53 52 52 51 53 55 56 56 53 54 53 52 53 56 53 55 56 52 53 53 55 56 53 56 51 53 56 56 53 52 52 56 55 56 53 51 56 54 52 55 55 53 53 54 56 55 53 56 56 56 Canada Zone Chart Zone Canada Northwest Territories Yukon Territory British Columbia Alberta Destination Provinces and Territories three characters First of the destination postal code Note: or the Yukon Territory. or the Yukon UPS Worldwide ExpressSM Guaranteed One Or Two Days

SM To Canada UPS Worldwide Express Zones 81 82 Zones 81 82 Zones 81 82 For urgent shipments to Canada, guaranteed Letter* $22.75 $23.50 31 $125.50 $139.50 72 $213.25 $219.75 door-to-door, customs-cleared delivery of 1 Lbs. 37.00 38.00 32 127.75 142.00 74 217.00 223.25 UPS Letters and packages by 10:30 a.m. the 2 41.25 43.50 33 130.00 144.50 76 220.75 226.75 next business day to most major metropolitan 3 45.25 48.75 34 132.25 147.00 78 224.50 230.25 areas, and by the end of the business day to 4 48.75 53.25 35 134.50 149.50 80 228.25 233.75 most other destinations in Canada. Optional 5 52.00 57.25 36 137.00 152.00 82 232.00 237.25 Saturday delivery to major metropolitan areas 6 55.25 61.25 37 139.50 154.50 84 235.75 241.00 in Canada. 7 58.25 65.00 38 142.00 156.75 86 239.25 244.75 8 61.00 68.25 39 144.50 158.75 88 242.75 248.50 UPS Worldwide Express PlusSM 9 63.75 71.50 40 147.00 160.75 90 246.25 252.25 10 66.50 75.00 41 149.25 162.75 92 249.50 256.00 When you need a jump on the business day, 11 69.25 78.50 42 151.50 164.75 94 252.75 259.75 guaranteed delivery by 8:30 a.m. on the next 72.25 81.75 43 153.75 166.75 96 256.00 263.50 business day to major metropolitan areas 12 75.25 85.00 156.00 168.75 259.25 267.25 in Canada with optional Saturday delivery 13 44 98 78.25 88.25 158.25 170.75 262.50 271.00 to certain destinations. 14 45 100 15 81.25 91.50 46 160.50 172.50 105 274.00 284.50 Add $40 to the appropriate Worldwide Express 16 84.25 95.25 47 162.75 174.25 110 285.50 298.00 rate for a Worldwide Express Plus shipment 17 87.25 99.00 48 165.00 176.00 115 297.00 311.50 to Canada. 18 90.25 102.75 49 167.25 177.75 120 308.50 325.00 93.25 106.25 169.50 179.50 320.00 338.50 Rates include pickup and door-to-door delivery 19 50 125 96.25 109.50 173.50 183.25 331.50 352.00 with routine in-house customs clearance by 20 52 130 99.25 112.50 177.50 187.00 343.00 365.50 UPS Customhouse Brokerage or its designee 21 54 135 102.00 115.50 181.50 190.75 354.50 379.00 (excluding UPS Supply Chain Solutions, Inc.). 22 56 140 23 104.75 118.50 58 185.50 194.50 145 366.00 392.50 These UPS Worldwide Express Plus and 24 107.50 121.50 60 189.50 198.25 150 377.50 406.00 UPS Worldwide Express rates also apply 25 110.25 124.25 62 193.50 202.00 Multiple-Package Shipments for document shipments from UPS Drop Boxes. 26 113.00 127.00 64 197.50 205.75 of More Than 150 Lbs. 27 115.75 129.50 66 201.50 209.25 Price per An Extended Area Surcharge of $20 per Pound 2.52 2.72 28 118.50 132.00 68 205.50 212.75 shipment or $.20 per pound, whichever Minimum 121.00 134.50 377.50 406.00 is greater, applies to shipments to certain 29 70 209.50 216.25 Rate 123.25 137.00 international destinations. A listing of 30 applicable destinations is available at *There is no limit on the weight or number – Any fraction of a pound more than the of pages you can enclose in a UPS Worldwide weight shown requires the next higher rate. Express PlusSM or UPS Worldwide Express – To determine the rate for international Letter. multiple-package shipments, see page 85. – The rates shown are for shipments – See pages 104 to 139 for additional services originating in the United States. and charges, service restrictions, and – Dimensional weight may apply. See page 20 general information. for details. – A Heavy Package sticker is required for any – Free UPS packaging is available. See pages package weighing more than 70 pounds. 12 and 13. See page 10 for more information. – To determine your destination zone, – A package weighing over 150 pounds will see section beginning on page 72. be accepted for transportation only through UPS® SonicAir®. See page 62. Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 78 Process. Determine the Rate UPS Worldwide ExpressSM to Canada SM 79 ® To Canada To and SM And UPS 25 Kg Box And UPS ®

10 Kg Box 10 25 Kg Box 81 82 $86.75 $86.75 153.50 153.50

UPS Kg Box 10 UPS Worldwide Express Worldwide UPS Zones UPS Worldwide Express shipments. Flat rates apply, UPS Worldwide kg (22 lbs.) and 25 kg of 10 with a maximum weight Express Plus and Express (55 lbs.), based on shipments exceeding the destination zones. Any be charged the regular maximum weights will weight shipment. Express rate for that Use the handy UPS 10 Kg Box or UPS 25 Kg Box 10 Use the handy UPS Express Plus for your larger UPS Worldwide UPS Worldwide ExpeditedSM Guaranteed Day-Definite Three Or Four Days

SM To Canada UPS Worldwide Expedited Zones 71 72 Zones 71 72 Zones 71 72 For shipments that do not require overnight 1 Lbs. $35.00 $35.75 31 $107.25 $112.25 72 $180.50 $189.75 or express service, a guaranteed alternative 2 38.00 40.00 32 109.00 114.50 74 183.75 193.00 that’s faster than traditional air freight. 3 41.00 44.25 33 110.75 116.75 76 187.00 196.25 Door-to-door, customs-cleared delivery within 4 43.75 48.50 34 112.50 119.00 78 190.25 199.50 three business days to most destinations 5 46.50 52.75 35 114.25 121.25 80 193.50 202.75 in Canada. 6 49.25 56.00 36 116.00 123.50 82 196.75 206.00 117.75 125.75 200.00 209.25 Rates include pickup and door-to-door delivery 7 52.00 58.75 37 84 119.50 128.00 203.25 212.50 with routine in-house customs clearance by 8 54.75 61.50 38 86 121.25 130.25 206.50 215.75 UPS Customhouse Brokerage or its designee 9 57.50 64.25 39 88 123.00 132.25 209.75 219.00 (excluding UPS Supply Chain Solutions, Inc.). 10 60.25 67.00 40 90 11 63.00 69.50 41 124.75 134.25 92 213.00 222.25 An Extended Area Surcharge of $20 per 12 65.75 72.00 42 126.50 136.25 94 216.25 225.50 shipment or $.20 per pound, whichever 13 68.50 74.25 43 128.25 138.25 96 219.50 228.50 is greater, applies to shipments to certain 14 71.00 76.50 44 130.00 140.25 98 222.75 231.50 international destinations. A listing of 15 73.50 78.75 45 131.75 142.25 100 226.00 234.50 applicable destinations is available at 16 76.00 81.00 46 133.50 144.25 105 235.00 245.50 ups.com® or by calling 1-800-782-7892. 17 78.50 83.25 47 135.25 146.25 110 244.00 256.50 18 81.00 85.50 48 137.00 148.25 115 253.00 267.50 19 83.25 87.75 49 138.75 150.25 120 262.00 278.50 20 85.50 90.00 50 140.50 152.25 125 271.00 289.50 21 87.50 92.00 52 144.25 156.00 130 280.00 300.50 22 89.50 94.00 54 148.00 159.75 135 289.00 311.50 23 91.50 96.00 56 151.75 163.25 140 298.00 322.50 24 93.50 98.00 58 155.50 166.75 145 307.00 333.50 25 95.50 100.00 60 159.25 170.25 150 316.00 344.50 26 97.50 102.00 62 163.00 173.50 27 99.50 104.00 64 166.75 176.75 28 101.50 106.00 66 170.25 180.00 29 103.50 108.00 68 173.75 183.25 30 105.50 110.00 70 177.25 186.50

– Free UPS packaging is available. See pages – A Heavy Package sticker is required for any 12 and 13. package weighing more than 70 pounds. See page 10 for more information.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 80 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Three Or Four Days To Canada Zones 71 72 Zones 71 72 Multiple-Package Shipments Multiple-Package Shipments of 151 to 174 Lbs. of 300 to 499 Lbs. Price per Price per Pound $2.11 $2.30 Pound $1.81 $1.94

Minimum 316.00 344.50 Minimum 562.12 600.99 Rate Rate Multiple-Package Shipments Multiple-Package Shipments of 175 to 199 Lbs. of 500 Lbs. or More Price per Price per 1.93 2.11 1.81 1.94 Pound Pound Minimum Minimum 367.14 400.20 903.19 968.06 Rate Rate Multiple-Package Shipments of 200 to 299 Lbs.

Price per 1.88 2.01 Pound Minimum 384.07 419.89 Process. Rate

– The rates shown are for shipments – See pages 104 to 139 for additional services originating in the United States. and charges, service restrictions, and Determine the Rate – Dimensional weight may apply. See page general information. 20 for details. – A Heavy Package sticker is required for any – To determine your destination zone, package weighing more than 70 pounds. see section beginning on page 72. See page 10 for more information. – Any fraction of a pound more than the – A package weighing over 150 pounds will weight shown requires the next higher rate. be accepted for transportation only through UPS® SonicAir®. See page 62. – To determine the rate for international multiple-package shipments, see page 85. UPS Worldwide Expedited SM to Canada

81 UPS Standard Day-Definite To Canada UPS Standard To Canada Zones 51 52 53 54 55 56 Guaranteed, economical ground delivery to most 1 Lbs. $8.05 $8.10 $8.20 $13.00 $13.10 $13.20 addresses in the 10 provinces of Canada. 2 8.75 8.80 9.00 13.80 13.90 14.05 Charges for customs clearance are not included. 3 9.40 9.45 9.75 14.65 14.70 14.85 We will provide customs brokerage services 4 10.10 10.15 10.45 15.45 15.50 15.65 unless otherwise specified by the importer. 5 10.75 10.80 11.15 16.20 16.25 16.45 Brokerage charges, duties, and taxes will 6 11.40 11.45 11.95 16.90 17.00 17.30 be billed to the importer unless otherwise 7 12.00 12.05 12.75 17.60 17.70 18.15 indicated by the shipper. 8 12.60 12.65 13.55 18.30 18.40 19.05 9 13.20 13.30 14.35 19.00 19.15 19.95 Rates include pickup and door-to-door delivery. 10 13.80 13.95 15.05 19.70 19.95 20.85 11 14.35 14.65 15.75 20.45 20.75 21.80 12 14.90 15.30 16.50 21.20 21.55 22.75 13 15.45 15.95 17.25 21.95 22.40 23.75 14 16.00 16.60 18.00 22.75 23.25 24.75 15 16.60 17.25 18.75 23.55 24.10 25.75 16 17.25 17.90 19.50 24.40 25.00 26.70 17 17.90 18.55 20.25 25.25 25.90 27.65 18 18.55 19.20 20.95 26.15 26.80 28.60 19 19.20 19.85 21.65 27.05 27.70 29.55 20 19.80 20.50 22.35 27.95 28.60 30.50 21 20.40 21.15 23.10 28.85 29.50 31.45 22 21.00 21.80 23.85 29.75 30.40 32.40 23 21.65 22.45 24.60 30.65 31.30 33.35 24 22.30 23.10 25.35 31.55 32.20 34.25 25 22.95 23.75 26.10 32.45 33.10 35.15 26 23.55 24.35 26.85 33.35 34.00 36.10 27 24.15 24.95 27.60 34.20 34.90 37.05 28 24.75 25.55 28.30 35.05 35.80 38.00 29 25.35 26.15 29.00 35.90 36.70 38.95 30 25.95 26.75 29.70 36.75 37.60 39.90 31 26.50 27.35 30.40 37.60 38.50 40.90 32 27.05 28.00 31.10 38.45 39.40 41.90 33 27.60 28.65 31.80 39.30 40.30 42.90 34 28.20 29.30 32.55 40.10 41.20 43.90 35 28.80 29.95 33.30 40.90 42.10 44.90 36 29.40 30.60 34.05 41.70 42.95 45.95 37 30.00 31.25 34.80 42.50 43.80 47.00 38 30.60 31.90 35.55 43.30 44.65 48.05 39 31.20 32.55 36.25 44.05 45.50 49.10 40 31.75 33.20 36.95 44.80 46.40 50.15

– For larger packages, oversize charges – To determine your destination zone, may apply. See page 21 for details. see section beginning on page 72. – The rates shown are for shipments – Any fraction of a pound more than the originating in the United States. weight shown requires the next higher rate. Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 82 UPS Standard Day-Definite To Canada Zones 51 52 53 54 55 56 41 Lbs. $32.30 $33.85 $37.60 $45.55 $47.30 $51.20 42 32.85 34.50 38.25 46.30 48.20 52.25 43 33.40 35.10 38.90 47.05 49.10 53.30 44 33.95 35.70 39.55 47.80 50.00 54.35 45 34.50 36.30 40.20 48.55 50.90 55.40 46 35.05 36.90 40.85 49.30 51.80 56.45 47 35.60 37.50 41.50 50.05 52.70 57.50 48 36.15 38.10 42.15 50.80 53.60 58.55 49 36.70 38.70 42.80 51.55 54.50 59.60 50 37.25 39.30 43.45 52.30 55.40 60.65 52 38.45 40.30 44.55 53.40 57.10 62.45 54 39.55 41.20 45.65 54.50 58.75 64.25 56 40.55 42.05 46.75 55.60 60.35 66.00 58 41.45 42.85 47.80 56.70 61.95 67.75

60 42.25 43.55 48.80 57.80 63.55 69.50 Process. 62 43.00 44.20 49.80 58.90 65.15 71.20 64 43.75 44.85 50.80 60.00 66.75 72.90 66 44.45 45.50 51.80 61.10 68.25 74.60

68 45.15 46.15 52.80 62.20 69.75 76.30 Determine the Rate 70 45.85 46.75 53.80 63.30 71.25 78.00 72 46.55 47.90 54.95 64.40 72.85 80.50 74 47.20 49.05 56.10 65.60 74.45 82.90 76 47.85 50.20 57.25 66.90 76.15 85.20 78 48.45 51.35 58.40 68.30 77.85 87.40 80 49.05 52.50 59.55 69.80 79.55 89.60 82 49.65 53.65 60.65 71.40 81.35 91.80 84 50.25 54.80 61.75 73.10 83.15 94.00 86 50.85 55.95 62.90 74.90 85.05 96.20 88 51.45 57.10 64.05 76.70 86.95 98.40 90 52.05 58.25 65.20 78.50 88.85 100.60

92 52.65 59.40 66.35 80.30 90.75 102.80 Standard To Canada UPS 94 53.25 60.55 67.50 82.10 92.65 105.00 96 53.85 61.70 68.65 83.90 94.55 107.20 98 54.45 62.85 69.80 85.70 96.45 109.40 100 55.05 64.00 70.95 87.50 98.35 111.60

– To determine the rate for international – A Heavy Package sticker is required for any multiple-package shipments, see page 85. package weighing more than 70 pounds. – See pages 104 to 139 for additional services See page 10 for more information. and charges, service restrictions, and – A package weighing over 150 pounds will general information. be accepted for transportation only through UPS® SonicAir®. See page 62.

83 UPS Standard Day-Definite To Canada UPS Standard To Canada Zones 51 52 53 54 55 56 Guaranteed, economical ground delivery to most 105 Lbs. $58.05 $67.50 $75.95 $93.00 $103.85 $117.60 addresses in the 10 provinces of Canada. 110 60.25 71.00 80.95 98.25 109.35 123.60 Charges for customs clearance are not included. 115 62.35 74.50 85.45 103.50 114.85 129.60 We will provide customs brokerage services 120 64.35 78.00 89.70 108.50 120.35 135.10 unless otherwise specified by the importer. 125 66.15 81.30 93.70 113.00 125.85 140.60 Brokerage charges, duties, and taxes will 130 67.90 83.80 97.20 117.25 130.85 146.10 be billed to the importer unless otherwise 135 69.65 86.30 100.70 121.50 135.85 151.60 indicated by the shipper. 140 71.40 88.80 104.20 125.75 139.85 157.10 145 73.15 91.30 107.70 130.00 143.85 162.60 Rates include pickup and door-to-door delivery. 150 74.90 93.80 111.20 134.25 147.85 168.10 Multiple-Package Shipments of 151 to 199 Lbs. Price per Pound 0.47 0.63 0.74 0.89 0.98 1.11

Minimum 74.90 93.80 111.20 134.25 147.85 168.10 Rate Multiple-Package Shipments of 200 to 299 Lbs. Price per 0.44 0.61 0.71 0.87 0.97 1.10 Pound Minimum Rate 93.53 125.37 147.26 177.11 195.02 220.89 Multiple-Package Shipments of 300 to 399 Lbs. Price per 0.41 0.60 0.71 0.84 0.97 1.09 Pound

Minimum 131.56 182.39 212.29 260.13 290.03 328.90 Rate Multiple-Package Shipments of 400 to 499 Lbs. Price per Pound 0.40 0.58 0.69 0.83 0.97 1.08 Minimum Rate 163.59 239.40 283.29 335.16 387.03 434.91 Multiple-Package Shipments of 500 Lbs. or More Price per Pound 0.37 0.54 0.66 0.81 0.97 1.08 Minimum Rate 199.60 289.42 344.31 414.17 484.03 538.92

– The rates shown are for shipments – See pages 104 to 139 for additional services originating in the United States. and charges, service restrictions, and – For larger packages, oversize charges general information. may apply. See page 21 for details. – A Heavy Package sticker is required for any – To determine your destination zone, package weighing more than 70 pounds. see section beginning on page 72. See page 10 for more information. – Any fraction of a pound more than the – A package weighing over 150 pounds will weight shown requires the next higher rate. be accepted for transportation only through UPS® SonicAir®. See page 62. – To determine the rate for international multiple-package shipments, see next page.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 84 Shipment Pricing Export

UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM, UPS Worldwide ExpeditedSM, and UPS Standard To Canada What Qualifies is used) of all packages in a shipment, 1. You have multiple-package shipments whichever is greater. Refer to pages 20 picked up on the same day and shipped and 21 for instructions on calculating to a single consignee. dimensional and billable weight. 2. You use UPS OnLine® WorldShip®, For shipments weighing 150 pounds UPS Internet Shipping, UPS or less, locate the rate for the total CampusShipTM, or a UPS OnLine® weight of the shipment on the appro- Compatible vendor shipping system priate rate chart. that supports full international service or a UPS Worldwide Services Waybill. For shipments weighing more than 150 pounds, multiply the total weight

What Does Not Qualify (rounded to the next whole pound) Process. Shipment pricing does not apply to by the appropriate price per pound. UPS Letters, the UPS 10 Kg Box®, the The amount billed will be the result UPS 25 Kg Box®, or packages recorded of this calculation or the minimum in a UPS Shipping Record book; they rate shown, whichever is greater. Determine the Rate are each considered separate shipments. For a Standard To Canada shipment, Rates the minimum charge for a multiple- Rates are based on the total actual package shipment will be based weight or the total dimensional weight on an average weight of 15 pounds (total actual weight or total billable per package. weight if Standard To Canada service Shipment Pricing – Export

85 Determine the Zone International Import Shipments Import Freight Collect

Where is your package coming from? We’ve divided the world into numbered zones. Use the Worldwide Zone Chart starting on page 88 to determine the origin zone for the international service option you’ve chosen. UPS Worldwide Express PlusSM, UPS Express NA1, and UPS Worldwide ExpressSM 1. Locate the origin country on the Worldwide Zone Chart. 2. Locate the zone for Worldwide Express Plus, Express NA1, or Worldwide Express. (To determine whether Express Plus service is available from your origin country, refer to ups.com® or call 1-800-782-7892.) Express Plus is not available when a zone number is not shown in the appropriate column. Examples: Origin Zones For an Express Plus or Express NA1 Express Express Expedited Plus shipment from Holland to the United WEST EAST States, the zone is 8 . Holland (Netherlands)* 8 8 11 6

For an Express shipment from Hong Honduras 7† 7† 10 5 Kong to the United States, the zone is 5. Hong Kong 5 5 8 3 UPS Worldwide ExpeditedSM 1. See opposite page to determine whether your destination state is classified as West or East. 2. Locate the origin country on the Worldwide Zone Chart. 3. Locate the zone for UPS Worldwide Expedited. Expedited is not available when a zone number is not shown in the appropriate column. Examples: Origin Zones For an Expedited shipment from Express Express Expedited Plus Holland to Los Angeles, California, WEST EAST the zone is 11 . Holland (Netherlands)* 8 8 11 6 For an Expedited shipment from When a zone is highlighted with Honduras 7† 7† 10 5 Hong Kong to Buffalo, New York, a box, an Extended Area Surcharge the zone is 3. Hong Kong 5 5 8 3 may apply to certain origins in that country. Extended Area origins UPS 3 Day SelectSM From Canada and UPS Standard From Canada are subject to change. For the 1. See page 87 to locate your state in the left column on the Zone Chart. most current information, refer to ups.com® or call 1-800-782-7892. 2. Choose the appropriate origin province of the shipment. 3. Locate the zone for either 3 Day Select or Standard. 3 Day Select or Standard is not available *UPS Express NA1 service is when a zone number is not shown in the appropriate column. available from this country. Examples: Origin Province For a 3 Day Select †For shipments to Dade or Broward shipment from Counties, Florida, use zone 3. Alberta Manitoba Alberta to Michigan, British Columbia Saskatchewan the zone is 3. For a Standard ® Destination 3 Day Select Standard 3 Day Select Standard Visit ups.com or call shipment from State Zone Zone Zone Zone 1-800-782-7892 for guarantee British Columbia Michigan 3 6 2 4 details, service availability, to Minnesota, Minnesota 3 6 1 2 and delivery time commitments. the zone is 6. 86 Use the lists below to determine West and East state classifications for Worldwide Expedited shipments.

West East

VT WA Vermont ME Washington Maine NH MT ND New Hampshire Montana North Dakota OR Minnesota Oregon WI NY MA ID MN Wisconsin MI New York Massachusetts Idaho SD Michigan RI WY South Dakota PA CT Rhode Island Wyoming IA Connecticut Iowa Pennsylvania OH NV NE IL IN NJ Indiana Ohio W. New Jersey Nevada Nebraska Illinois Virginia UT VA Utah WV DE MO Virginia CO Missouri KY Delaware CA Colorado KS Kentucky California Kansas North Carolina MD Tennessee TN NC Maryland DC S. Carolina District of Columbia AZ OK SC Arizona NM Oklahoma AR GA New Mexico Arkansas AL Georgia Process. Alabama MS Mississippi TX LA Texas Louisiana FL Florida Determine the Zone AK Alaska

HI Hawaii

West East Alaska AK Nebraska NE Alabama AL Missouri MO Arizona AZ Nevada NV Connecticut CT New Hampshire NH Arkansas AR New Mexico NM Delaware DE New Jersey NJ California CA North Dakota ND District New York NY Colorado CO Oklahoma OK of Columbia DC North Carolina NC International Import Shipments Hawaii HI Oregon OR Florida FL Ohio OH Idaho ID South Dakota SD Georgia GA Pennsylvania PA Kansas KS Texas TX Illinois IL Rhode Island RI Louisiana LA Utah UT Indiana IN South Carolina SC Minnesota MN Washington WA Iowa IA Tennessee TN Mississippi MS Wyoming WY Kentucky KY Vermont VT Montana MT Maine ME Virginia VA Maryland MD West Virginia WV Massachusetts MA Wisconsin WI Michigan MI

87 Worldwide Zone Chart International Import Shipments Import Freight Collect International Import Shipments Origin Zones Origin Zones UPS Worldwide Express PlusSM service may Express Express Expedited Express Express Expedited Plus Plus be limited to and from major business centers. WEST EAST WEST EAST Visit ups.com® or call 1-800-782-7892 Albania 9 Cayman Islands 4† for details. American Samoa 10 Channel Islands 9 12 7

Refer to ups.com or contact the International Anguilla 4† Chile 7† 7† 10 5 Customer Service Center at 1-800-782-7892 Antigua and Barbuda 4† China, for information regarding international People’s Republic of 6 6 4 4 shipments, including: Argentina 7† 7† 10 5 Colombia 7† 7† 10 5 – Service options Armenia 9 Costa Rica 7† 7† 10 5 – Time in transit Aruba 4† – Guarantee details Côte d’Ivoire (Ivory Coast) 10 Australia 5 5 8 3 – Billing options Croatia 9 Austria 9 12 7 – Service notes Curaçao – Commodity classifications Azerbaijan 9 (Netherlands Antilles) 4† (call for details) Azores (Portugal) 8116 Cyprus 10 – Prohibited articles Bahamas 4† Czech Republic 9 12 7 – Points served – UPS locations Bahrain 10 Denmark 9 12 7 Bangladesh 9 Dominica 4†

Barbados 4† Dominican Republic 4† 4† 9 4

Belarus 9 Ecuador 7† 7† 10 5

Belgium* 8 8 11 6 Egypt 10

Benin 10 El Salvador 7† 7† 10 5

Bermuda 4† 4† England (United Kingdom)* 8 8 11 6 Bolivia 7† 7† Estonia 9 Bonaire Ethiopia 10 When a zone is highlighted with a box, (Netherlands Antilles) 4† an Extended Area Surcharge may apply Fiji 10 Bosnia 10 to certain origins in that country. Extended Finland 9 12 7 Area origins are subject to change. For the Brazil 7† 7† 10 5 France* 8 8 11 6 most current information, refer to ups.com British Virgin Islands 4† or call 1-800-782-7892. French Polynesia 10 Brunei 10 Georgia 9 *UPS Express NA1 service is available from Bulgaria 9 Germany* 8 8 11 6 this country. Cambodia 10 Ghana 10 Cameroon 10 †For shipments to Dade or Broward Counties, Gibraltar 10 Florida, use zone 3. Canada 2 2 2 2 For UPS 3 Day Select and Greece 8 UPS Standard shipment zones, see page 91. Grenada 4†

Canary Islands (Spain) 8 Guadeloupe 4† Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, and delivery time commitments. 88 Process. Determine the Zone International Import Shipments 3 6 6 7 4 9 8 11 11 12 WEST EAST Zones 5 8 8 9 8116 6 10 5 8 8 6 89 Plus Express Express Expedited * (Holland) (Portugal) (United Kingdom) Origin Qatar 10 OmanPakistanPanamaParaguayPeru 10 7†Philippines 5 7† 7†Poland 7† 10Portugal 7† 5 7† 10 5 8 8 11 11 6 6 Netherlands Netherlands AntillesNew CaledoniaNew Zealand 4† NicaraguaNigeria 6 10 Northern Ireland 6 7† 7†Northern Mariana Islands 10Norway 5 9 MauritiusMexicoMoldova, Republic ofMonacoMongolia 10 1 9 Montserrat 1Morocco 1Nepal 8 1 6 11 4† 6 10 10 Madeira Malaysia MaltaMartiniqueMauritania 10 4† 10 6 4 6 9 11 11 WEST EAST Zones 6 8 8 10 8 6 8 Plus Express Express Expedited

Import Freight Collect Freight Import *

(Côte d’Ivoire) (Netherlands)

International ImportInternational Shipments Worldwide Zone Chart Zone Worldwide Origin MacedoniaMadagascar 10 10 LuxembourgMacau 8 5 11 5 6 8 3 LiechtensteinLithuania 9 12 9 7 LatviaLebanon 9 10 KuwaitKyrgyzstanLaos 10 9 10 KenyaKorea, South 5 5 10 8 3 JordanKazakhstan 10 9 JamaicaJapan 4† 9 9 12 12 Italy* Ivory Coast Indonesia Ireland, Republic of*Israel 8 8 11 6 5 IcelandIndia 10 5 5 8 3 Hong KongHungary 5 5 8 9 3 12 7 Holland Honduras 7† 7† 10 5 GuatemalaGuyanaHaiti 4† 4† 10 5 7† 4† Guam 6 Worldwide Zone Chart International Import Shipments Import Freight Collect International Import Shipments Origin Zones Origin Zones UPS Worldwide Express PlusSM service may Express Express Expedited Express Express Expedited Plus Plus be limited to and from major business centers. WEST EAST WEST EAST Visit ups.com® or call 1-800-782-7892 Réunion 10 Sweden 9 12 7 for details. Romania 9 Switzerland 9 12 7 Refer to ups.com or contact the International Rota Syria 10 Customer Service Center at 1-800-782-7892 (Northern Mariana Islands) 10 for information regarding international Taiwan 6 6 9 4 Russia 9 shipments, including: Tajikistan 9 Saba (Netherlands Antilles) 4† – Service options Tanzania 10 – Time in transit Saipan (Northern Mariana Islands) 10 Thailand 5 5 8 3 – Guarantee details San Marino 8 11 6 – Billing options Tinian (Northern Mariana Islands) 10 – Service notes Saudi Arabia 10 Togo 10 – Commodity classifications Scotland (call for details) (United Kingdom) 8 8 11 6 Tortola (British Virgin Islands) 4† – Prohibited articles Senegal 10 Trinidad and Tobago 4† – Points served Singapore 6 6 9 4 – UPS locations Turkey 9 12 7 Slovakia 9 12 7 Turkmenistan 9 Slovenia 9 Turks and South Africa 6 Caicos Islands 4†

Spain 8 11 6 Uganda 10

Sri Lanka 6 Ukraine 9 St. Barthélemy Union Island (St. Vincent (Guadeloupe) 4† and the Grenadines) 4†

St. Christopher United Arab Emirates 10 (St. Kitts and Nevis) 4† United Kingdom 8 8 11 6 St. Croix (U.S. Virgin Islands) 4† Uruguay 7† 7†

St. Eustatius U.S. Virgin Islands 4† (Netherlands Antilles) 4† Uzbekistan 10 St. John (U.S. Virgin Islands) 4† When a zone is highlighted with a box, Venezuela 7† 7† 10 5 an Extended Area Surcharge may apply St. Kitts and Nevis 4† Vietnam 6 to certain origins in that country. Extended St. Lucia 4† Virgin Gorda Area origins are subject to change. For the (British Virgin Islands) 4† St. Maarten most current information, refer to ups.com (Netherlands Antilles) 4† Wales (United Kingdom) 8 8 11 6 or call 1-800-782-7892. St. Martin (Guadeloupe) 4† Western Samoa 10 †For shipments to Dade or Broward Counties, St. Thomas Yemen 10 (U.S. Virgin Islands) 4† Florida, use zone 3. Yugoslavia 9 St. Vincent and the Grenadines 4† Zambia 10 Visit ups.com® or call 1-800-782-7892 Suriname 4† Zimbabwe 10 for guarantee details, service availability, and delivery time commitments. 90 Process. Determine the Zone Shipments from Canada For instructions on determining For instructions on determining 24. your rate, see page 4 6 4 6 6 2 2 2 4 4 6 4 4 4 4 4 4 2 2 2 2 4 4 4 6 4 6 2 2 6 2 4 4 2 4 6 2 2 4 4 4 6 6 2 4 6 2 4 6 – – Zone Standard Ontario Quebec Nova Scotia Newfoundland New Brunswick 2 3 2 3 3 1 1 1 2 2 3 2 2 2 2 2 2 1 1 1 1 2 2 2 3 2 3 1 1 3 1 2 2 1 2 3 1 1 2 2 2 3 3 1 2 3 1 2 3 – – Prince Edward Island Zone 91 3 Day Select 6 4 4 6 4 4 4 4 6 6 4 4 4 2 4 4 6 4 4 4 4 2 6 4 2 2 4 4 4 4 4 6 2 4 4 4 4 4 6 2 4 6 4 4 4 4 4 2 2 – – Zone Standard Manitoba Saskatchewan Origin Province 3 2 2 3 2 2 2 2 3 3 2 2 2 1 2 2 3 2 2 2 2 1 3 2 1 1 2 2 2 2 2 3 1 2 2 2 2 2 3 1 2 3 2 2 2 2 2 1 1 – – Zone 3 Day Select 6 4 6 4 4 6 6 6 6 6 2 6 6 6 6 6 6 6 6 6 6 6 6 6 2 4 4 6 6 4 6 6 4 6 6 2 6 6 6 4 6 6 4 6 6 2 6 6 4 – – Zone Standard Alberta British Columbia 3 2 3 2 2 3 3 3 3 3 1 3 3 3 3 3 3 3 3 3 3 3 3 3 1 2 2 3 3 2 3 3 2 3 3 1 3 3 3 2 3 3 2 3 3 1 3 3 2 – – Zone 3 Day Select Import Freight Collect Freight Import

Shipments From Canada Shipments

UPS Chart Zone Standard UPSSelect Day 3 and Wisconsin Wyoming Vermont Virginia Washington Virginia West South Dakota Tennessee Texas Utah Pennsylvania Rhode Island South Carolina North Dakota Ohio Oklahoma Oregon New Jersey New Mexico New York North Carolina Montana Nebraska Nevada New Hampshire Minnesota Mississippi Missouri Maine Maryland Massachusetts Michigan Iowa Kansas Kentucky Louisiana Idaho Illinois Indiana District of Columbia Florida Georgia Hawaii California Colorado Connecticut Delaware Alaska Arizona Arkansas Destination State Alabama UPS Worldwide ExpressSM Taking Control of For urgent import shipments, guaranteed door-to-door, customs- Your Import Costs cleared delivery from more than 170 countries and territories. Overnight delivery of Letters, documents, and packages is guaranteed from major business UPS import services put you in control every step of the way. With UPS centers across Canada and Mexico. Import Freight Collect rates, you’ll enjoy freedom from currency fluctuations. Two-day package delivery is And you can tell your associates how to ship it to you and when. Best of all, guaranteed from most of Europe. you know exactly how much it will cost. UPS lets you take control with UPS Worldwide Express PlusSM published, easy-to-use import rates fixed in U.S. dollars.* When you need a jump on the business Plus, you don’t have to learn any new shipping procedures or chart- day, guaranteed delivery by 8:00 a.m. or 8:30 a.m., depending on destination, navigating techniques. Our import rates work the same as our export rates from major business centers around and your account number is now the same; you select the service option the world to major business centers and determine the zone by country. in the United States. To take advantage of UPS-guaranteed import delivery options including Add $40 to the appropriate Worldwide fixed import rates, use the Routing Form to instruct your international Express rate for a Worldwide Express Plus shipment. business partners to ship to you using UPS. A blank Routing Form can be found on pages 129 and 130 and at ups.com®. UPS Express NA1 *Rates are fixed relative to currency fluctuations but are subject to periodic review. Guaranteed overnight delivery across the United States from many major European business centers. All Worldwide Express destinations Letter/Document will receive Letters, documents, and packages by 10:30 a.m. the next SM business day from Europe if an earlier pickup is requested in select origin UPS Worldwide Express postal codes. Guaranteed One Or Two Days Add $2 to the appropriate Worldwide Express rate for an Express NA1 Import Freight Collect Zones 12345678910 shipment. Letter** $19.25 $20.25 $25.75 $29.75 $29.75 $29.75 $29.75 $37.50 $42.75 $53.50 Rates include pickup and door-to-door 1 Lbs. 22.25 28.75 32.00 36.25 37.50 39.50 39.50 45.00 55.75 71.75 delivery with routine in-house customs 2 25.50 33.25 38.50 42.75 45.00 48.00 49.00 52.75 63.75 90.00 clearance by UPS Customhouse 3 28.75 37.50 45.00 49.25 51.50 56.50 58.75 60.75 71.50 108.00 Brokerage or its designee (excluding 4 31.75 41.75 51.50 55.50 57.75 65.00 68.25 68.25 79.25 126.25 UPS Supply Chain Solutions, Inc.). 5 35.00 46.00 57.75 62.00 64.00 73.00 78.00 75.50 87.00 144.50 An Extended Area Surcharge of $20 6 37.25 50.50 64.25 68.50 70.25 80.50 87.25 81.75 94.75 162.75 per shipment or $.20 per pound, 7 39.25 54.50 70.50 74.75 76.75 88.00 96.25 87.00 102.50 181.00 whichever is greater, applies to 8 41.50 58.75 76.75 81.25 83.25 95.25 105.25 92.25 110.25 199.00 shipments from certain international 9 43.75 63.00 83.00 87.50 89.75 102.75 114.25 97.50 118.00 217.00 origins. A listing of applicable origins 10 45.75 67.25 89.00 93.25 96.25 110.00 123.00 102.75 125.75 235.00 is available at ups.com® or by calling **There is no limit on the weight or number of pages – For document shipments weighing more 1-800-782-7892. that can be enclosed in a UPS Worldwide Express than 10 pounds, refer to the rate chart SM Visit ups.com® or call Plus , UPS Express NA1, or UPS Worldwide Express on the next page. 1-800-782-7892 for guarantee Letter. – To determine your origin zone, see section details, service availability, beginning on page 86. and delivery time commitments. 92 Process. Determine the Rate UPS Worldwide ExpressSM Non-document – Import Freight Collect , SM SM 93 and charges, service restrictions, and general information. package shipments, see page 103. see page shipments, package Express Plus be shipped using UPS Worldwide UPS Express. or UPS Worldwide Express NA1, – To determine the rate for international multiple- determine – To for additional services to 139 104 See pages – pounds cannot weighing over 150 – A package Import Freight Collect Freight Import

12345678910 28.7532.00 36.5035.00 40.7538.00 45.00 45.2540.50 51.50 49.50 49.2542.75 58.00 53.75 55.7544.75 64.25 55.00 58.00 62.2547.00 70.75 62.00 62.25 68.50 58.7549.00 77.00 68.25 66.50 75.00 67.2551.00 83.50 74.25 59.75 70.50 81.50 75.5053.25 89.50 80.75 69.25 74.00 87.75 83.50 68.5055.50 95.50 87.25 79.00 77.00 94.00 91.25 100.75 76.5057.75 93.75 88.50 80.75 79.25 99.75 98.75 105.25 84.2560.00 100.25 105.00 98.00 88.50 81.75 100.50 106.00 109.25 91.5062.25 106.50 109.75 107.00 113.50 112.50 96.25 84.50 118.75 115.75 113.00 97.7564.25 114.00 104.25 120.75 103.00 117.75 87.00 124.75 137.00 127.50 116.5066.50 118.00 108.25 112.00 155.00 122.75 89.50 133.25 119.75 134.00 113.50 120.2568.75 140.00 122.00 173.25 127.50 127.50 92.25 191.50 140.25 118.50 124.2570.75 145.50 126.25 135.25 123.25 132.25 209.75 94.75 146.50 128.2572.75 150.75 130.50 143.00 227.75 127.75 136.50 97.50 151.00 152.75 132.2574.75 155.75 134.75 245.75 132.00 140.25 99.75 158.75 260.25 159.25 136.0077.00 160.75 139.00 136.00 102.00 144.00 166.50 274.25 165.75 140.2579.25 166.00 143.50 140.25 104.50 147.75 174.25 144.25 288.00 172.0081.25 171.25 147.75 144.50 106.50 152.00 182.00 148.00 301.50 178.25 152.0083.50 176.50 149.00 108.50 155.75 190.00 152.25 315.00 184.50 156.2585.50 181.75 160.00 153.50 110.75 197.75 156.25 328.50 190.50 160.5087.75 187.25 164.00 157.75 112.75 196.50 205.50 160.25 342.00 164.7589.75 192.50 168.00 162.00 114.75 202.50 213.25 164.25 355.50 198.00 169.2591.75 172.00 166.25 117.00 208.50 221.00 168.25 368.75 203.25 173.5093.75 170.50 176.00 119.00 214.50 228.50 172.25 381.75 208.50 177.7595.75 174.50 180.25 120.75 236.00 220.25 176.00 394.00 213.75 182.0097.75 178.75 184.25 122.50 243.25 404.50 226.00 179.75 219.25 186.2599.75 183.00 188.25 124.25 250.50 413.75 232.00 183.25 224.75 190.50 187.25 192.25 125.75 257.75 423.00 237.75 186.75 230.25 194.75 191.50 196.25 265.00 432.25 243.50 190.25 235.50 199.00 195.75 200.25 272.00 441.50 249.25 240.75 203.25 200.00 204.25 278.75 450.75 255.25 246.00 204.00 208.25 285.00 460.00 261.25 251.25 207.75 290.75 469.25 267.00 256.25 211.25 296.00 478.50 261.25 214.75 300.75 488.00 218.00 305.25 497.50 309.25 506.75 516.00 $25.50 $32.25 $38.50 $42.75 $47.75 $50.00 $50.25 $60.75 $73.00 $82.25 101.50 127.25 193.50 207.50 212.25 273.00 266.25 221.00 313.00 525.25

shown requires the next higher rate. beginning on page 86. beginning on page for details. United States. – Any fraction of a pound more than the weight – Any fraction of a pound more – To determine your origin zone, see section determine – To – Dimensional weight may apply. See page 20 See page apply. weight may – Dimensional – The rates shown are for shipments to the – The rates shown are for shipments Guaranteed One Or Two Days One Or Two Guaranteed

Non-document UPS Worldwide Express Worldwide UPS 35 30 31 32 33 34 25 26 27 28 29 20 21 22 23 24 15 16 17 18 19 10 11 12 13 14 5 6 7 8 9 Zones 1 Lbs. 2 3 4 Non-document

UPS Worldwide ExpressSM SM For urgent import shipments, UPS Worldwide Express guaranteed door-to-door, customs- cleared delivery from more than Guaranteed One Or Two Days 170 countries and territories. Import Freight Collect Overnight delivery of Letters, Zones 12345678910 documents, and packages is 36 Lbs. $103.25 $128.75 $197.00 $211.75 $216.25 $279.00 $271.50 $224.00 $316.50 $534.75 guaranteed from major business 37 105.25 130.50 200.50 216.25 220.25 284.75 276.75 227.00 320.25 544.25 centers across Canada and Mexico. 38 107.00 132.00 204.00 220.50 224.50 290.75 282.00 230.25 324.00 553.50 Two-day package delivery is 39 109.00 133.50 207.50 224.75 228.25 296.75 287.00 233.25 327.75 563.00 guaranteed from most of Europe. 40 110.75 135.00 211.00 229.00 232.50 302.50 292.00 236.25 331.50 572.25 41 112.50 137.00 214.50 233.25 236.75 308.25 297.00 239.50 335.25 581.50 SM UPS Worldwide Express Plus 42 114.50 138.50 218.00 237.50 240.50 314.25 302.00 242.50 339.00 591.00 When you need a jump on the business 43 116.25 140.00 221.50 241.75 244.50 320.25 307.25 245.75 342.75 600.25 day, guaranteed delivery by 8:00 a.m. 44 118.25 141.50 225.00 246.00 248.25 326.25 312.50 248.75 346.50 609.75 or 8:30 a.m., depending on destination, 45 120.25 143.00 228.25 250.50 252.25 332.25 317.75 252.00 350.25 619.00 from major business centers around 46 122.25 145.00 231.75 254.75 256.00 338.25 323.00 255.00 354.00 628.25 the world to major business centers 47 124.00 146.50 235.00 259.00 260.00 344.25 328.25 258.25 357.75 637.75 in the United States. 48 125.75 148.00 238.50 263.25 264.00 350.25 333.50 261.50 361.50 647.00 Add $40 to the appropriate Worldwide 49 127.50 149.50 241.75 267.50 267.75 356.25 338.50 264.75 365.25 656.50 Express rate for a Worldwide Express 50 129.25 151.25 245.25 271.75 271.75 362.25 343.50 268.00 369.00 665.75 Plus shipment. 52 134.25 155.50 252.50 280.25 279.75 374.25 353.50 275.00 378.00 685.00 54 139.25 159.25 259.50 288.75 287.75 386.25 363.50 282.50 387.00 704.00 UPS Express NA1 56 144.00 163.00 266.50 297.25 296.00 397.75 373.50 290.25 395.75 722.75 Guaranteed overnight delivery across 58 148.75 166.75 273.50 305.75 304.25 409.25 383.50 298.00 404.25 741.25 the United States from many major 60 153.50 170.50 280.50 314.25 312.25 420.75 393.50 305.75 412.75 759.75 European business centers. All 62 158.25 174.25 287.50 322.75 320.25 432.25 403.50 313.25 421.25 778.25 Worldwide Express destinations 64 163.00 178.00 294.50 331.25 328.25 443.75 414.00 320.75 429.75 796.75 will receive Letters, documents, 66 167.75 181.75 301.50 339.75 336.25 455.25 424.50 328.25 438.25 815.50 and packages by 10:30 a.m. the next 68 172.50 185.75 308.50 348.25 344.25 466.75 435.00 335.75 446.75 834.25 business day from Europe if an earlier 70 177.50 189.75 315.50 356.75 352.25 478.25 445.25 343.25 455.25 853.00 pickup is requested in select origin postal codes. Add $2 to the appropriate Worldwide Express rate for an Express NA1 shipment. Rates include pickup and door-to-door delivery with routine in-house customs clearance by UPS Customhouse Brokerage or its designee (excluding UPS Supply Chain Solutions, Inc.). An Extended Area Surcharge of $20 per shipment or $.20 per pound, whichever is greater, applies to shipments from certain international origins. A listing of applicable origins is available at ups.com® or by calling 1-800-782-7892.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, and delivery time commitments. 94 Process. Determine the Rate UPS Worldwide ExpressSM Non-document – Import Freight Collect , SM SM 95 and charges, service restrictions, and general information. package shipments, see page 103. see page shipments, package Express Plus be shipped using UPS Worldwide UPS Express. or UPS Worldwide Express NA1, – To determine the rate for international multiple- determine – To for additional services to 139 104 See pages – pounds cannot weighing over 150 – A package Multiple-Package Shipments of More Than 150 Lbs. Multiple-Package Shipments of More Than 150 Import Freight Collect Freight Import 12345678910

2.31 2.40 3.95 4.38 4.50 5.94 5.34 4.29 5.34 10.67 345.75 359.50 593.00 657.75 675.50 891.25 801.50 643.50 800.25 1,601.75 187.50192.25 197.50197.00 201.25 329.50201.75 205.00 336.50 374.00206.50 209.00 343.50 382.50211.25 368.25 213.25 350.50 391.00216.00 376.25 217.50 502.25 357.50 399.75220.75 384.25 221.50 514.00 364.50 465.25 408.50225.75 392.50 225.50 525.75 371.50 475.25 417.25230.75 358.25 400.75 229.50 537.50 378.50 485.25 425.75235.75 365.75 409.00 233.50 472.25 549.25 385.50 495.25 434.25240.50 373.25 417.00 237.50 480.75 890.50 561.00 392.50 505.25 442.75245.25 380.75 425.00 241.50 489.25 909.25 572.75 399.50 515.25 451.25249.75 388.25 433.00 245.50 497.75 928.00 584.50 406.50 525.25 459.75259.75 395.75 441.00 249.50 506.50 946.75 596.25 413.50 535.25 468.25269.50 403.25 449.00 260.50 515.25 965.50 607.75 420.50 545.25 476.75279.25 410.75 457.00 271.50 524.00 984.25 619.25 437.75 555.25 485.25288.75 1,003.00 418.25 465.00 282.50 532.75 630.75 455.00 565.25 502.50298.25 1,021.75 425.75 473.00 293.50 541.50 642.25 472.25 575.25 519.75307.75 1,040.50 433.25 493.50 304.50 550.00 653.75 489.50 585.25 537.00317.25 1,059.25 440.75 514.00 315.50 558.50 677.50 506.75 595.25 554.25326.75 1,078.00 448.25 534.50 326.50 567.00 701.25 524.00 616.25 571.50336.25 1,096.75 455.75 555.00 337.50 575.50 725.00 541.25 637.25 588.75345.75 1,115.50 474.75 575.50 348.50 584.00 748.75 558.50 658.25 606.00 1,134.25 493.50 595.50 359.50 605.75 772.50 575.75 679.25 623.25 1,181.25 512.25 615.50 627.50 796.25 593.00 700.25 640.50 1,228.25 531.00 635.50 649.25 820.00 720.50 657.75 1,275.25 549.75 655.50 671.00 843.75 740.75 1,322.25 568.50 675.50 692.75 867.50 761.00 1,369.25 587.25 714.25 891.25 781.25 1,415.75 606.00 735.75 801.50 1,462.25 624.75 757.25 1,508.75 643.50 778.75 1,555.25 800.25 1,601.75 $182.50 $193.75 $322.50 $365.50 $360.25 $490.25 $455.25 $350.75 $463.75 $871.75

Non-document UPS Worldwide Express Worldwide UPS Rate Price per Pound Minimum 125 130 135 140 145 150 100 105 110 115 120 90 92 94 96 98 80 82 84 86 88 Zones 72 Lbs. 74 76 78 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Two To Five Days

SM Import Freight Collect UPS Worldwide Expedited Zones 123456789101112 For shipments that don’t require 1 Lbs. $23.25 $27.75 $42.75 $44.00 $44.00 $55.50 $68.75 $42.75 $44.00 $44.00 $55.50 $68.75 overnight or express service, a 2 26.75 31.00 50.25 51.50 53.50 63.25 76.75 50.00 51.50 53.50 63.50 76.75 guaranteed alternative that’s faster 3 29.75 34.00 56.50 58.75 63.00 71.00 84.50 57.00 58.75 63.25 71.25 84.50 and more reliable than traditional 4 32.75 37.25 63.00 66.25 72.75 78.50 92.25 63.50 66.25 72.75 79.00 92.25 air freight. Delivery guaranteed 5 35.25 40.50 69.50 73.75 82.50 85.75 100.00 69.75 73.75 82.25 86.75 100.00 within two to five days, depending 6 37.50 43.75 75.75 81.25 92.00 92.00 107.50 76.00 81.25 92.00 92.25 107.50 on origin. Door-to-door, customs- 7 39.50 46.75 82.25 88.50 101.50 97.75 115.25 82.25 88.75 101.50 97.50 115.25 cleared service available from more 8 41.75 50.00 88.75 95.75 110.75 102.75 122.75 88.25 96.25 111.25 102.75 122.75 than 56 countries: 9 44.00 53.25 94.75 103.00 119.75 107.50 130.25 94.00 103.75 120.75 107.75 130.25 – From Canada, typically within two 10 45.75 56.00 100.50 110.00 128.00 112.50 137.75 99.75 110.75 130.25 112.75 137.75 business days. 11 47.50 58.00 105.25 116.75 135.00 117.00 145.25 105.50 117.25 135.50 116.50 145.25 – From Mexico, typically within three 12 49.25 59.50 109.50 123.00 141.00 120.50 152.75 110.50 123.25 140.25 120.00 152.75 business days. 13 51.00 61.00 113.75 129.00 146.75 123.50 160.25 115.00 129.00 145.00 123.25 160.25 14 52.50 62.75 118.00 135.00 151.75 126.50 167.75 119.00 134.75 149.75 126.50 167.75 – From Europe, Asia, and Central 15 54.00 64.00 122.00 140.75 156.75 129.50 175.25 122.50 140.50 154.50 129.75 175.25 and South America, typically within 16 55.75 65.25 126.00 146.50 160.75 132.75 182.75 126.00 146.50 159.50 133.25 183.00 four to five business days. 17 57.25 66.50 130.00 152.25 165.00 136.00 190.00 129.75 152.50 164.50 136.50 190.50 Rates include pickup and door-to-door 18 58.75 67.75 134.00 158.25 169.50 139.25 197.25 133.75 158.25 169.25 139.50 198.00 delivery with routine in-house customs 19 60.50 69.25 138.00 164.25 174.00 142.50 204.50 137.75 164.00 174.00 142.50 205.50 clearance by UPS Customhouse 20 62.25 70.50 142.00 170.25 178.50 145.75 211.75 141.75 170.00 178.50 145.75 213.00 Brokerage or its designee (excluding 21 63.75 71.75 146.00 176.00 182.75 149.00 218.50 145.50 176.00 182.50 149.00 219.00 UPS Supply Chain Solutions, Inc.). 22 65.25 73.25 150.00 181.75 186.75 152.00 225.00 149.50 182.00 186.25 152.00 225.00 23 66.75 74.75 154.00 187.75 190.25 155.00 231.00 153.50 187.75 190.00 155.00 231.00 An Extended Area Surcharge 24 68.50 76.00 158.00 193.75 193.75 158.25 236.75 157.75 193.50 193.75 158.25 237.00 of $20 per shipment or $.20 25 70.25 77.25 162.00 199.75 197.25 161.50 242.50 162.00 199.25 197.50 161.50 243.00 per pound, whichever is greater, applies to shipments from certain international origins. A listing of applicable origins is available at ups.com® or by calling 1-800-782-7892.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, and delivery time commitments. 96 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Two To Five Days Import Freight Collect Zones 123456789101112 26 Lbs. $71.75 $78.50 $166.00 $205.75 $201.00 $164.75 $248.25 $166.00 $205.25 $201.25 $164.75 $248.50 27 73.25 79.75 170.00 211.50 204.75 168.00 254.25 170.00 211.00 205.00 168.00 254.25 28 74.75 81.25 174.00 217.25 208.50 171.25 260.25 174.00 216.75 208.75 171.25 260.00 29 76.50 82.75 178.00 223.00 212.25 174.50 266.25 178.00 222.25 212.50 174.50 265.75 30 78.25 84.00 182.00 228.50 216.00 177.75 271.75 181.75 227.75 216.25 177.50 271.50 31 80.00 85.25 185.75 233.50 219.75 180.75 276.75 185.50 233.00 220.00 180.50 276.50 32 81.50 86.50 189.50 237.75 223.50 184.00 281.25 189.25 238.00 223.75 183.75 280.75 33 83.00 87.75 193.25 242.00 227.25 187.25 285.25 193.00 242.50 227.50 186.75 285.00 34 84.50 89.25 197.00 246.25 231.00 190.50 289.25 196.75 246.50 231.25 190.00 289.25 35 86.00 90.75 200.75 250.50 234.75 193.75 293.50 200.50 250.50 235.00 193.25 293.50 36 87.75 92.00 204.50 254.75 238.50 197.00 297.75 204.25 254.75 238.50 196.50 298.00 37 89.50 93.25 208.25 259.00 242.25 200.25 302.00 208.00 259.00 242.25 199.75 302.25 38 91.00 94.50 212.00 263.25 246.00 203.50 306.25 211.75 263.25 246.00 203.25 306.25 39 92.50 95.75 215.75 267.50 249.75 206.75 310.50 215.50 267.50 249.75 206.75 310.25

40 94.00 97.25 219.50 271.75 253.50 209.75 314.75 219.25 271.75 253.50 210.00 314.25 Process. 41 95.75 98.75 223.25 276.00 257.25 212.75 318.75 223.00 276.00 257.25 213.25 317.75 42 97.50 100.25 227.00 280.25 261.00 216.00 322.25 226.75 280.25 261.00 216.25 321.25 43 99.00 101.50 230.75 284.50 264.75 219.25 325.50 230.50 284.50 264.75 219.25 324.75

44 100.50 102.75 234.50 288.75 268.50 222.50 328.50 234.25 289.00 268.50 222.25 328.25 Determine the Rate 45 102.00 104.00 238.25 293.00 272.25 225.75 331.50 238.00 293.50 272.25 225.50 331.50 46 103.75 105.50 242.00 297.25 276.00 229.00 334.50 241.75 297.75 276.00 229.00 334.50 47 105.50 107.00 245.75 301.50 279.75 232.25 337.75 245.50 302.00 279.75 232.50 337.50 48 107.25 108.25 249.50 305.75 283.50 235.25 341.00 249.25 306.25 283.50 236.00 340.50 49 108.75 109.50 253.25 310.00 287.25 238.25 344.25 253.00 310.50 287.25 239.25 343.50 50 110.25 110.75 257.00 314.25 291.00 241.25 347.50 256.75 314.75 291.00 242.25 346.50

– The rates shown are for shipments to the – To determine the rate for international multiple- United States. package shipments, see page 103. – Dimensional weight may apply. See page 20 – See pages 104 to 139 for additional services for details. and charges, service restrictions, and general

– To determine your origin zone, see section information. UPS Worldwide Expedited beginning on page 86. – A package weighing over 150 pounds cannot – Any fraction of a pound more than the weight be shipped using UPS Worldwide Expedited. shown requires the next higher rate. SM – Import Freight Collect

97 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Two To Five Days

SM Import Freight Collect UPS Worldwide Expedited Zones 123456789101112 For shipments that don’t require 52 Lbs. $114.00 $113.75 $261.25 $320.25 $294.75 $245.00 $351.00 $260.25 $319.00 $296.50 $246.75 $351.75 overnight or express service, a 54 117.75 116.75 265.50 326.25 298.50 248.25 354.00 263.50 323.25 302.00 251.25 356.75 guaranteed alternative that’s faster 56 121.50 119.75 269.75 332.25 302.25 251.50 357.00 266.50 327.50 307.25 255.50 361.50 and more reliable than traditional 58 125.25 122.75 274.00 338.25 306.00 254.75 360.25 269.50 331.75 312.50 260.00 366.00 air freight. Delivery guaranteed 60 129.00 125.50 278.25 344.25 309.75 258.00 363.50 272.75 336.00 317.75 264.50 370.25 within two to five days, depending 62 132.75 128.50 282.50 350.00 313.50 261.25 366.75 276.00 340.25 323.00 269.00 374.75 on origin. Door-to-door, customs- 64 136.50 131.50 286.75 355.75 317.25 264.50 370.00 279.25 344.50 328.25 273.50 379.25 cleared service available from more 66 140.25 134.50 291.00 361.50 321.00 267.75 373.25 282.25 348.75 333.75 278.00 384.00 than 56 countries: 68 144.00 137.50 295.25 367.25 324.75 271.00 376.50 285.50 353.00 339.25 282.50 388.75 – From Canada, typically within two 70 147.75 140.50 299.50 373.00 328.50 274.00 379.75 288.75 357.25 344.75 287.00 393.50 business days. 72 151.50 143.50 303.75 379.00 332.25 277.00 383.00 292.00 361.50 350.25 291.75 398.00 – From Mexico, typically within three 74 155.00 146.25 308.00 385.00 336.00 280.00 386.25 295.25 365.75 355.75 296.50 402.50 business days. 76 158.75 149.00 312.25 391.00 339.75 283.25 389.50 298.50 370.00 361.00 301.25 407.00 78 162.50 152.00 316.50 397.00 343.50 286.50 392.75 301.75 374.25 366.25 305.75 411.50 – From Europe, Asia, and Central 80 166.25 155.00 320.75 403.00 347.25 289.75 396.00 305.00 378.50 371.50 310.25 416.00 and South America, typically within 82 170.00 158.00 325.00 409.00 351.00 293.00 399.25 308.25 382.75 376.75 314.75 420.50 four to five business days. 84 173.75 161.00 329.25 415.00 354.75 296.25 402.50 311.50 387.25 382.00 319.25 425.00 Rates include pickup and door-to-door 86 177.50 164.00 333.50 421.00 358.50 299.50 405.75 314.75 391.75 387.25 323.75 429.75 delivery with routine in-house customs 88 181.25 167.00 337.75 427.00 362.25 302.75 409.00 318.00 396.25 392.50 328.25 434.50 clearance by UPS Customhouse 90 185.00 170.00 342.00 433.00 366.00 306.00 412.25 321.25 400.75 397.75 332.75 439.00 Brokerage or its designee (excluding 92 188.75 173.00 346.25 439.00 369.75 309.25 415.50 324.50 405.25 403.25 337.25 443.50 UPS Supply Chain Solutions, Inc.). 94 192.50 176.00 350.50 445.00 373.50 312.50 418.75 327.75 409.75 408.75 341.75 448.00 96 196.25 178.75 354.75 451.00 377.25 315.75 422.00 331.00 414.25 414.25 346.25 452.50 An Extended Area Surcharge 98 200.00 181.75 359.00 457.00 381.00 319.00 425.25 334.25 418.75 419.75 350.75 457.00 of $20 per shipment or $.20 100 203.75 184.75 366.00 463.00 384.75 322.25 428.50 337.50 423.25 425.25 355.25 461.50 per pound, whichever is greater, applies to shipments from certain international origins. A listing of applicable origins is available at ups.com® or by calling 1-800-782-7892.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, and delivery time commitments. 98 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Two To Five Days Import Freight Collect Zones 123456789101112 105 Lbs. $213.25 $192.25 $378.25 $480.00 $394.25 $330.25 $436.50 $347.50 $435.25 $438.50 $365.25 $471.50 110 222.50 199.75 390.50 497.00 403.75 338.25 444.50 357.00 446.75 451.75 375.25 481.50 115 231.75 207.25 402.50 514.00 413.00 346.25 452.50 366.00 458.00 465.00 385.25 491.50 120 241.00 214.75 413.50 530.00 422.25 354.25 460.50 374.00 469.25 478.25 395.25 501.50 125 250.25 222.25 424.00 546.00 431.50 362.25 468.50 382.00 480.25 491.50 405.25 511.50 130 259.75 229.75 434.50 561.00 440.75 370.25 476.50 390.00 491.25 504.75 414.50 521.00 135 269.25 237.50 444.75 576.00 450.00 378.25 484.50 398.00 502.25 518.00 423.75 530.50 140 278.75 245.25 455.00 590.00 459.25 386.25 492.50 406.00 513.25 531.25 433.00 540.00 145 288.25 253.00 465.25 604.00 468.50 394.25 500.50 414.00 524.25 544.50 442.25 549.50 150 297.75 260.75 475.50 618.00 477.75 402.25 508.50 422.00 535.25 557.75 451.50 559.00 Multiple-Package Shipments of More Than 150 Lbs. Price per 1.99 1.74 3.17 4.12 3.19 2.68 3.39 2.81 3.57 3.72 3.01 3.73 Pound

Minimum 297.75 260.75 475.50 618.00 477.75 402.25 508.50 422.00 535.25 557.75 451.50 559.00 Rate Process. – The rates shown are for shipments to the – To determine the rate for international multiple- United States. package shipments, see page 103. – Dimensional weight may apply. See page 20 – See pages 104 to 139 for additional services

for details. and charges, service restrictions, and general Determine the Rate – To determine your origin zone, see section information. beginning on page 86. – A package weighing over 150 pounds cannot – Any fraction of a pound more than the weight be shipped using UPS Worldwide Expedited. shown requires the next higher rate. UPS Worldwide Expedited SM – Import Freight Collect

99 UPS 3 Day SelectSM Guaranteed Three Days From Canada

SM Import Freight Collect UPS 3 Day Select From Canada Zones 123Zones 123 Guaranteed delivery by the end of the third 1 Lbs. $22.05 $22.10 $22.85 31 Lbs. $66.85 $69.10 $74.85 business day from most locations in Canada 2 23.70 24.20 25.20 32 67.95 70.15 75.95 to every address in the 48 contiguous states. 3 25.30 26.35 27.55 33 68.90 71.20 77.05 26.90 28.45 29.90 69.85 72.25 78.10 Rates include pickup and door-to-door delivery 4 34 28.50 30.60 32.25 70.75 73.30 79.15 with routine in-house customs clearance by 5 35 30.15 32.75 34.70 71.65 74.40 80.20 UPS Customhouse Brokerage or its designee 6 36 31.75 34.90 37.15 72.55 75.50 81.25 (excluding UPS Supply Chain Solutions, Inc.). 7 37 8 33.35 37.00 39.60 38 73.45 76.60 82.30 9 34.95 39.10 42.00 39 74.30 77.70 83.35 10 36.60 41.15 44.20 40 75.15 78.75 84.45 11 38.20 42.90 46.30 41 76.00 79.85 85.55 12 39.80 44.60 48.30 42 76.85 80.95 86.65 13 41.40 46.25 50.20 43 77.75 82.05 87.75 14 43.00 47.85 52.10 44 78.65 83.15 88.80 15 44.65 49.45 53.90 45 79.55 84.20 89.85 16 46.25 51.00 55.70 46 80.45 85.25 90.90 17 47.75 52.55 57.45 47 81.35 86.30 92.00 18 49.30 54.10 59.20 48 82.25 87.35 93.10 19 50.85 55.55 60.95 49 83.15 88.40 94.20 20 52.40 56.95 62.70 50 84.05 89.45 95.30 21 53.90 58.15 64.10 52 85.80 91.60 97.30 22 55.30 59.30 65.30 54 87.60 93.75 99.40 23 56.65 60.45 66.50 56 89.40 95.85 101.60 24 58.00 61.60 67.60 58 91.20 97.95 103.70 25 59.35 62.75 68.60 60 93.00 100.10 105.90 26 60.65 63.85 69.60 62 94.85 102.25 108.00 27 61.95 64.90 70.60 64 96.70 104.40 110.10 28 63.25 65.95 71.65 66 98.50 106.55 112.30 29 64.50 67.00 72.70 68 100.30 108.70 114.40 30 65.70 68.05 73.75 70 102.10 110.85 116.55

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, and delivery time commitments. 100 UPS 3 Day SelectSM Guaranteed Three Days From Canada Import Freight Collect Zones 123Zones 123 72 Lbs. $103.95 $112.95 $118.75 105 Lbs. $134.00 $148.30 $156.50 74 105.80 115.05 120.85 110 138.60 153.65 164.40 76 107.60 117.15 123.05 115 143.20 159.00 172.30 78 109.40 119.30 125.15 120 147.80 164.35 180.20 80 111.20 121.45 127.35 125 152.40 169.70 188.10 82 113.00 123.60 129.50 130 157.00 175.05 196.00 84 114.85 125.75 131.65 135 161.60 180.40 203.90 86 116.70 127.90 133.80 140 166.20 185.75 211.80 88 118.55 130.05 135.90 145 170.80 191.10 219.70 90 120.40 132.20 138.00 150 175.40 196.45 227.60 92 122.20 134.35 140.10 Multiple-Package Shipments of More Than 150 Lbs. 94 124.00 136.50 142.20 Price per 1.16 1.30 1.49 Pound 96 125.80 138.65 144.30 Minimum 175.40 196.45 227.60 98 127.60 140.80 146.40 Rate

100 129.40 142.95 148.50 Process.

– The rates shown are for shipments – To determine the rate for international to the United States. multiple-package shipments, see page 103.

– Dimensional weight may apply. See page – See pages 104 to 139 for additional services Determine the Rate 20 for details. and charges, service restrictions, and – To determine your origin zone, see section general information. beginning on page 86. – A package weighing over 150 pounds – Any fraction of a pound more than the cannot be shipped using UPS 3 Day Select weight shown requires the next higher rate. From Canada. Import Freight Collect UPS 3 Day Select SM From Canada –

101 UPS Standard Guaranteed Day-Definite From Canada Import Freight Collect UPS Standard From Canada Zones 246Zones 246 Guaranteed, economical ground delivery 1 Lbs. $11.00 $11.15 $11.60 31 Lbs. $23.10 $27.85 $35.00 to every address in the 48 contiguous states. 2 11.60 11.80 12.35 32 23.55 28.40 35.75 12.10 12.40 13.15 24.00 28.90 36.55 Charges for customs clearance are not 3 33 12.60 13.05 13.95 24.50 29.40 37.30 included. We will provide customs brokerage 4 34 13.00 13.65 14.70 24.95 29.90 38.05 services unless otherwise specified on the 5 35 13.40 13.90 15.50 25.40 30.55 38.85 export documentation. See page 109 for UPS 6 36 13.80 14.45 16.25 25.90 31.25 39.65 brokerage rates. Brokerage charges, duties, 7 37 14.25 15.05 17.05 26.35 32.00 40.45 and taxes will be billed to the importer unless 8 38 14.65 15.70 17.85 26.80 32.75 41.25 otherwise indicated by the shipper. 9 39 10 15.10 16.35 18.60 40 27.30 33.50 42.00 Your shipments receive guaranteed on-time 11 15.50 16.95 19.40 41 27.75 34.20 42.75 delivery or your money back – subject to 12 15.90 17.55 20.20 42 28.20 34.90 43.55 the terms of the UPS Service Guarantee. 13 16.30 18.20 20.95 43 28.70 35.65 44.35 14 16.75 18.85 21.70 44 29.15 36.40 45.15 15 17.15 19.45 22.45 45 29.60 37.15 45.95 16 17.50 20.00 23.25 46 30.10 37.85 46.70 17 17.85 20.55 24.05 47 30.55 38.55 47.45 18 18.25 21.10 24.85 48 31.00 39.25 48.20 19 18.60 21.65 25.65 49 31.50 39.95 48.95 20 18.95 22.15 26.45 50 32.00 40.65 49.70 21 19.35 22.65 27.20 52 33.00 42.15 51.40 22 19.70 23.15 27.95 54 34.05 43.65 53.05 23 20.05 23.70 28.75 56 35.10 45.05 54.65 24 20.40 24.20 29.55 58 36.15 46.45 56.25 25 20.75 24.70 30.30 60 37.15 47.85 57.85 26 21.15 25.25 31.10 62 38.20 49.25 59.45 27 21.50 25.80 31.85 64 39.25 50.55 61.05 28 21.85 26.30 32.60 66 40.25 51.85 62.65 29 22.25 26.80 33.40 68 41.30 53.15 64.25 30 22.65 27.30 34.20 70 42.35 54.45 65.85

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, and delivery time commitments. 102 UPS Standard Guaranteed Day-Definite From Canada Import Freight Collect Zones 246Zones 246 72 Lbs. $43.35 $55.75 $67.45 105 Lbs. $57.80 $73.60 $92.55 74 44.35 57.05 69.05 110 59.35 74.95 94.95 76 45.30 58.30 70.65 115 60.90 76.30 97.35 78 46.20 59.55 72.25 120 62.45 77.65 99.75 80 47.10 60.80 73.85 125 64.00 79.00 102.15 82 48.05 62.05 75.50 130 65.45 80.35 104.55 84 49.00 63.30 77.15 135 66.90 81.70 106.95 86 49.90 64.50 78.80 140 68.35 83.05 109.35 88 50.85 65.70 80.45 145 69.80 84.40 111.75 90 51.80 66.90 82.10 150 71.25 85.75 114.15 92 52.70 68.00 83.75 Multiple-Package Shipments of More Than 150 Lbs. 94 53.60 69.10 85.35 Price per 0.44 0.47 0.65 Pound 96 54.50 70.15 86.95 Minimum 71.25 85.75 114.15 98 55.40 71.20 88.55 Rate

100 56.25 72.25 90.15 Process.

– The rates shown are for shipments – To determine the rate for international to the United States. multiple-package shipments, see below.

– Dimensional weight may apply. See page – See pages 104 to 139 for additional services Determine the Rate 20 for details. and charges, service restrictions, and – To determine your origin zone, see section general information. beginning on page 86. – A package weighing over 150 pounds – Any fraction of a pound more than the cannot be shipped using UPS Standard weight shown requires the next higher rate. From Canada.

Shipment Pricing (Import Freight Collect) for UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM, UPS Worldwide ExpeditedSM, UPS 3 Day SelectSM From Canada, and UPS Standard From Canada What Qualifies whichever is greater. Refer to page 20 1. You have multiple-package shipments for instructions on calculating UPS Standard From Canada – Import Freight Collect to a single consignee on the same day. dimensional weight. 2. You use UPS OnLine® WorldShip®, For shipments weighing 150 pounds UPS Internet Shipping, UPS or less, locate the rate for the total weight CampusShipTM, or a UPS OnLine® of the shipment on the appropriate Compatible vendor shipping system rate chart. that supports full international service To determine the rate for a shipment or a UPS Worldwide Services Waybill. weighing more than 150 pounds, What Does Not Qualify multiply the total weight (rounded Shipment pricing does not apply to the next whole pound) by the to UPS Letters. appropriate price per pound as Rates shown under the shipment weight designations above 150 pounds. Rates are based on the total actual The amount billed will be the result weight or the total dimensional of this calculation or the minimum weight of all packages in a shipment, rate shown, whichever is greater.

103 Value-Added Services

Domestic Services Value-added services are available with all C.O.D. Enhancement Products UPS domestic service options except UPS® UPS CapitalSM, the financial services arm of SonicAir®, unless otherwise indicated. UPS, provides several automated advance Collect On Delivery (C.O.D.) funding and credit protection options for UPS C.O.D. deliveries. For more information C.O.D. service is available for packages about these options, call 1-800-472-3190 shipped throughout the United States or visit www.upscapital.com. and Puerto Rico. Currency is not accepted for payment. The service charge is $7 per C.O.D. Secure Service package. Provides advance funding for UPS C.O.D. deliveries. Covered C.O.D. deliveries are C.O.D. Electronic Processing protected against nonpayment, and available 1. Use UPS OnLine® WorldShip®, UPS Internet funds are transferred directly into your Shipping, UPS CampusShipTM, or a UPS designated bank account, usually within OnLine® Compatible vendor shipping system. two to three days after delivery. View remit- 2. Type in the package and C.O.D. information tance statements and images of deposited and the shipping system will produce a bar- and returned checks via the Internet in down- coded address label that contains all C.O.D. loadable formats. information. C.O.D. Automatic Service 3. Place the label on the package. Provides advance funding for UPS C.O.D. Manual C.O.D. Tags deliveries. C.O.D. payments are processed 1. Type or print an address label and attach and available funds are transferred directly it to the top of your package. into your designated bank account usually 2. Complete a UPS C.O.D. tag per the within two to three days after delivery. View instructions on the tag and specify the exact remittance statements and images of deposited amount due. and returned checks via the Internet in down- loadable formats. 3. Attach the C.O.D. tag to the package, covering the address label. Retain the “Shipper Receipt” portion for your records. A UPS C.O.D. tag must be attached to each package for which a C.O.D. amount is to be collected. 4. Indicate that the package is a C.O.D. shipment, and record the C.O.D. amount in the appropriate field of the shipping system you use. 5. Attach the appropriate labels for the services you have selected.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 104 Process. Value-Added Services Domestic Services ® ® ® . If a Saturday ® available in and UPS OnLine TM ® and UPS Next Day Air ® or UPS Internet Shipping. 105 WorldShip TM ® Early A.M. ® , and UPS 2nd Day Air ® UPS OnLine pickup is scheduled, but nothing is shipped, service charge will be assessed. a $10 Ship Notification Provides notification and the tracking number(s) of a shipment requested by is a feature Ship Notification the shipper. of Quantum View Notify Compatible vendor shipping systems approved to use this service. Only e-mail notification is provided through UPS CampusShip Saturday Delivery and Pickup Saturday Delivery available for UPS Next Saturday delivery is Day Air Saturday delivery is Letters or packages. not available for UPS Next Day Air Saver Refer to ups.com or Letters or packages. for delivery areas. call 1-800-PICK-UPS Each Letter or package must bear a Saturday Delivery routing label. The charge for this per Letter Saturday delivery service is $12.50 or package. This fee is billed to the payer no of the transportation charges. There is Saturday delivery fee for UPS Hundredweight Next Day Air shipments. If a Saturday pickup is requested, the charge or Hundredweight package, per Letter, This service is available for shipment is $10. Day UPS Next Day Air Early A.M., UPS Next UPS 2nd Day Air Saver, UPS Next Day Air Air, A.M. The per-package charge for each The per-package notification is: – $1 for a fax notification. – No charge for an e-mail ship notification. ® (continued) to determine the most ® For each package, complete an address label showing the words “Hold for Pickup,” the the name, telephone number, consignee’s name of a contact person, and the full address In addition, apply a UPS of the UPS facility. Hold for Pickup label above the address label on the package. Visit “Supplies” on ups.com convenient UPS Hold for Pickup location. or call 1-800-PICK-UPS to order Hold for Pickup labels. Hold for Pickup service is available at no deliver the package additional charge. We’ll to the UPS facility you select and call the consignee by telephone for pickup. a.m. Packages are usually available by 8:30 When on the scheduled day of delivery. picking up the package, the recipient may license or be required to present a driver’s other photo identification. Packages not picked up within five business days of arrival will be returned. Hold for Pickup service is not available for Saturday delivery shipments. Call 1-800-PICK-UPS Hold for Pickup Domestic Services Insurance Excess Value protected against A package is automatically Additional $100. loss or damage up to per package is protection up to $50,000 The charge for each available upon request. value or fraction insured additional $100 and to the “Terms thereof is $.35. Refer for more Conditions” beginning on page 150 information. Value-Added Services

Domestic Services (continued) UPS Return Services Electronic Return Label – Electronically UPS ReturnsSM transmit a label via e-mail to your customer (options to generate your label) for the easy return of a UPS-compatible Authorized Return Service (ARS) – A contrac- package within the United States. Available tual service to send a preprinted return label via UPS Next Day Air, UPS 2nd Day Air, to your customer. We will preprint the return UPS 3 Day Select, and UPS Ground services, destination on the return label according to where available, for shippers using UPS your specifications and provide you with an OnLine WorldShip. Your customer prints ample supply of return labels. You have the the label, applies it to the package, then option of including a return label with your drops off the package at any UPS Customer outbound shipment or distributing the label Counter, pickup location, authorized shipping separately to your customer, who then applies outlet, gives it to a UPS service provider, the label to the package and drops it off at a or calls 1-800-PICK-UPS to request a pickup UPS Customer Counter, pickup location, for an additional fee. The additional service authorized shipping outlet, gives it to a UPS charge per package: $1. service provider, or calls 1-800-PICK-UPS® Print and Mail Return Label – Provides your to request a pickup for an additional fee. customer with a preprinted label via mail for Available via UPS Next Day Air®, UPS 2nd the return of a UPS-compatible package Day Air®, UPS 3 Day Select®, and UPS within the United States. Available via UPS Ground. Consult your UPS account Next Day Air, UPS 2nd Day Air, UPS 3 Day executive about this contractual service. Select, and UPS Ground services, where Print Return Label – Print a label for the available, for shippers using UPS OnLine return of a UPS-compatible package within WorldShip. We print the label upon your the United States. Available via UPS Next request and mail it to your customer, who Day Air, UPS 2nd Day Air, UPS 3 Day Select, applies the label to the package and drops and UPS Ground services, where available, it off at a UPS Customer Counter, pickup for shippers using UPS OnLine® WorldShip®, location, authorized shipping outlet, gives UPS Internet Shipping, or UPS CampusShipTM. it to a UPS service provider, or calls You generate the label and include in an 1-800-PICK-UPS to request a pickup for outbound shipment or distribute separately an additional fee. The additional service to your customer, who then applies the charge per package: $2.25. label to the package and drops it off at a UPS Returns Plus UPS Customer Counter, pickup location, (options for pickup) authorized shipping outlet, gives it to a UPS 1 UPS Pickup Attempt – Request a pickup service provider, or calls 1-800-PICK-UPS for the easy return of a UPS-compatible to request a pickup for an additional fee. The package within the United States. Available additional service charge per package: $.50. via UPS Next Day Air, UPS 2nd Day Air, UPS This service is available via UPS Internet 3 Day Select, and UPS Ground services, Shipping effective March 31, 2003. where available, for shippers using UPS

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 106 Process. Value-Added Services Domestic Services or UPS Ground Return A pickup charge of $10 Hazardous Materials ® Note: Note: Service package when no other Service package are shipped. packages will be assessed when pickup is requested for a UPS 3 Day Select requiring shipping papers are not allowed in UPS Return Services. ocation and available, for Data Interchange Application Service Provider esigned to expedite business on the Web 107 service, where SM – Request a pickup, via UPS Ground, – Request a pickup, (EDI) transmissions, or by completing the (EDI) transmissions, will take the package We form. manual Call Tag pickup l label to your customer’s pick up the package. If the package cannot be picked up on the first attempt, we will of attempt to pick up the package on each the next two business days. If the package cannot be picked up after the third attempt, the will be returned to UPS, and the Call Tag the transportation charges will be credited to service charge per The additional shipper. package: $5.75. UPS Returns shippers using Electronic shippers using Electronic Call Tag for the return of a UPS-compatible package for the return of a UPS-compatible via states. Available within the 48 contiguous UPS Ground returns by automating the returns process site. Labels are completely from your Web transmitted electronically to your customers and can be affixed to the package(s) intended to be returned. Key features of this service include reduced processing time, full package tracking, and improved customer service. hosted by an It’s An innovative, Web-enabled, contractual An innovative, Web-enabled, return service d (ASP), which means you won’t have to maintain and you’re sure this service on your server, to have the most up-to-date program. site at www.ec.ups.com/ Please visit our Web ecommerce/solutions/c5a.html or consult your UPS account executive to determine the is whether UPS Returns on the Web appropriate solution for your business. ® ckup ® nLine where via UPS , UPS 3 Day ® vailable -800-PICK-UPS – Request a pi compatible package (continued) , or a UPS OnLine , UPS Internet Shipping, calls 1 harge per package: $5.25. ® TM , UPS 2nd Day Air ® WorldShip ® , and UPS Ground services, ® Next Day Air available, for shippers using UPS O UPS UPS Internet Shipping, WorldShip, CampusShip, or a UPS OnLine Compatible will take the vendor shipping system. We pickup location return label to your customer’s and pick up the package. If the package cannot be picked up on the first attempt, we will attempt to pick up the package on each of the next two business days. If the package cannot be picked up after the third attempt, the label will be returned to UPS. The additional service c This service is available via UPS CampusShip effective March 3, 2003. This service is available via UPS Internet 2003. Shipping effective March 31, to request a pickup for an additional fee. The to request a pickup for an additional fee. $4. additional service charge per package: This service is available via UPS CampusShip effective March 3, 2003. This service is available via UPS Internet 2003. Shipping effective March 31, 3 UPS Pickup Attempts for the return of a UPS- Select within the United States. A Compatible vendor shipping system. We will system. We Compatible vendor shipping to your customer’s take the return label pick up the package. pickup location and be picked up on the If the package cannot leave the label at the first attempt, we will then applies customer pickup location. Your at the label to the package and drops it off pickup location, Customer Counter, UPS a authorized outlet, gives it to a UPS shipping or service provider, Domestic Services OnLine UPS CampusShip Value-Added Services

International Services The information below applies to all levels Customs clearance begins while your shipment of UPS international service except UPS® is still in transit. UPS is electronically linked SonicAir®, unless otherwise indicated. with customs in the United States, Canada, and major countries throughout Europe, Asia, Billing Options and the Americas. The Billing Options charges per shipment are: – $15 – Bill Duty/Tax and Shipping Charges We clear every shipment with expertise and to Shipper. personal attention. Our brokerage experts are dedicated to monitoring the latest import – $15 – Delivered Duty Paid, V.A.T. Unpaid. and export compliance laws and regulations. Brokerage Service We have developed an integral working For Brokerage Service per shipment: relationship with U.S. Customs for the fastest – Routine customs clearance (including solution to all of your brokerage needs. formal entries for shipments of up to five We take a personalized approach to brokerage, tariff lines) applies to UPS Worldwide offering a streamlined process that facilitates SM Express Plus , UPS Express NA1, UPS the movement of customers’ most frequently SM Worldwide Express , UPS Worldwide shipped goods through customs. ExpeditedSM, and UPS 3 Day SelectSM We employ our own staff of skilled customs From Canada at no additional charge. brokerage specialists worldwide. This expertise An additional charge will apply if customs means you get rating accuracy, customer clearance is performed by someone other service responsiveness, and a confidence than UPS Customhouse Brokerage or its level that’s second to none. designee (excluding UPS Supply Chain Solutions, Inc.). All UPS Worldwide Express Plus, UPS Express NA1, UPS Worldwide Express, UPS Worldwide – For UPS Standard To and From Canada Expedited, and UPS 3 Day Select From Canada shipments, UPS provides customs rates include routine customs clearance. This brokerage service unless otherwise means you don’t have to specify a broker – specified by the importer. The importer routine customs clearance is built into your is responsible for all brokerage charges, rates when you use UPS Customhouse duties, and taxes at time of import. Brokerage to perform the customs clearance. – Additional charges may apply. See the Your shipments will receive quick, smooth, next page for details. and reliable clearance. – The UPS Service Guarantee does not apply unless customs clearance is performed by UPS also provides services designed to UPS Customhouse Brokerage or its designee facilitate movements of your UPS Standard (excluding UPS Supply Chain Solutions, Inc.). shipments to and from Canada and other non-routine services that include formal entry UPS Customhouse Brokerage clearance, live entry clearance, temporary Since 1985, UPS Customhouse Brokerage import bonds, and duty drawbacks. In addition, has been providing outstanding value and UPS can provide customs clearance for other service, backed by the solid reputation of UPS. ocean, air cargo, truck, and rail U.S. imports. UPS handles your shipment every step of the Visit ups.com® or call For more information on any of our brokerage 1-800-782-7892 for guarantee way, including customs clearance. Eliminating services, call 1-800-782-7892. details, service availability, third-party brokerage means routine customs delivery time commitments, clearance stays routine – quick, smooth, or to request a pickup. and very reliable. 108 International Services (continued) Entry Preparation Charges for Importing into the United States All rates and values are shown in U.S. funds. Rates do not include applicable taxes.

UPS Worldwide Express PlusSM UPS Express NA1 UPS Worldwide ExpressSM UPS Worldwide ExpeditedSM UPS Standard Value for Duty UPS 3 Day SelectSM From Canada From Canada** $0 to $200 No Charge* No Charge* $200.01 to $1,250 No Charge* $21 $1,250.01 to $2,000 No Charge* $31 Each Additional $1,000 or Part Thereof No Charge* $ 1.50 Process.

*No charge for routine customs clearance performed by UPS **When UPS Customhouse Brokerage is designated as the Customhouse Brokerage for shipments into the United States, customs broker on the commercial invoice, your shipment including entries of up to five classification lines. Formal receives guaranteed on-time delivery – or your money back. entries on UPS Standard shipments have a minimum charge Call 1-800-782-7892 for details. Value-Added Services of $31. See page 110 for the description of a formal entry. Additional charges may apply for complex customs-clearance procedures.

Brokerage Services Marking Notice Processing ...... $75 Special Entries North American Free Trade Duty Drawbacks ...... $75 Agreement (NAFTA) Processing . . . . . $15 Temporary Import Entry...... $75 Protest Filing ...... $85 Warehouse/Foreign Trade Zone Each Additional Entry Protested. . . Negotiable (FTZ) Entry ...... $ 125 Disbursement Fee ...... 2% of Duty/Tax Entry-Line Charge after (minimum $5)

First Five Lines ...... $3 Overtime Service (Hourly Rate)...... $50 International Services Live Entry ...... $20 Other Government Agency The information below applies to all levels (OGA) Entry ...... $20 of UPS international service except UPS® SonicAir®, unless otherwise indicated. Bonds (Contract Only) Continuous Entry Bond ...... $ 300 Explanation of Brokerage Services In-Transit Bond ...... $75 for Importing into the United States Transportation Handling ...... $25 Continuous Entry Bond: A one-year bond Single Entry Bond (SEB) (Minimum for all entries made in a single year with up Charge) – Air/Ground ...... $30/$20 to $50,000 coverage. Required only under Charge per Additional $1,000 or Part Thereof special circumstances. Exceeding $10,000 Bond – Disbursement Fee: Customers are responsible Air/Ground ...... $3/$2 for payment of duty and taxes. When funds Other Services are not provided in advance, a fee of two Warehouse Storage – Air/Ground – percent (minimum $5) of the amount per Day after Five Days...... $ 30 + advanced by UPS will be charged. $.02 per kg

109 Value-Added Services

International Services (continued)

Duty: A fee imposed by customs on imported NAFTA Processing: Special processing to merchandise. Based on the value and/or ensure that the required NAFTA documentation gross weight; may differ according to the on a shipment is complete to allow any commodity. applicable reduced tariff. Duty Drawback: The preparation of a refund Other Government Agency (OGA) Entry: request for part or all of customs duty or Other government agencies work with U.S. domestic tax paid on imported merchandise Customs on regulating and controlling that was subsequently manufactured into commodities coming into the United States a different article or re-exported. from other countries. Special documents must be submitted to these agencies for ship- Fish and Wildlife (F&W): The government ments that contain controlled commodities. charges a fee for any shipment requiring These agencies include the Food and fish and wildlife clearance. The amount Drug Administration (FDA), Department assessed by F&W depends upon the port of Agriculture (USDA), and the Federal of entry into the United States. Communications Commission (FCC), Formal Entry: Required for shipments valued among others. at more than $2,000 (U.S.) or for shipments Overtime Service: When additional, non- containing specific commodities designated routine activities are required for entry of by U.S. Customs. merchandise, selected services may be In-Transit Bond (IT Bond): Allows a shipment performed by UPS at the request of the to be transported or warehoused under U.S. importer. Services offered include (but are Customs supervision until it is formally entered not limited to) manipulations, labeling, into the customs territory of the United States inventory, etc. Please contact a Brokerage and duty is paid, or until it is exported from specialist if there is a need for additional the United States. clearance services. Live Entry: A type of U.S. Customs entry Protest Filing: A request from an importer that typically requires a visa license from to recoup overpayment of duty to U.S. the export country when mandated by U.S. Customs due to a description discrepancy Customs (such as textiles). These shipments or misclassification on the customs entry. usually require a formal entry and an addi- Single Entry Bond (SEB): A one-time bond tional day of customs clearance. issued to ensure compliance with U.S. laws Marking Notice Processing: Special documents and regulations. When an SEB is necessary, must be filed for a shipment not properly we will contact the importer prior to customs marked with the country of origin. A customs clearance. Power of Attorney must also be completed Temporary Import Entry: A special customs and on file with brokerage before the ship- entry for merchandise to be brought into ment can be forwarded to the consignee the country exempt of duty, provided the for proper marking. merchandise exits the country within a certain Merchandise Processing Fee: A non- amount of time and under U.S. Customs Visit ups.com® or call refundable fee charged by U.S. Customs supervision. 1-800-782-7892 for guarantee for administrative expenses for processing details, service availability, an imported shipment requiring formal entry. delivery time commitments, or to request a pickup. 110 Process. Value-Added Services International Services ® Attorney. Attorney. or call ® available in and UPS Worldwide and UPS OnLine TM ® SM or UPS Internet Shipping. 111 SM WorldShip TM Ship Notification is a feature all data required is provided ® . Refer to ups.com SM shipper. shipper. of Quantum View Notify Express 1-800-782-7892 for delivery areas. Each 1-800-782-7892 bear a Saturday Letter or package must fee for each A $12.50 Delivery routing label. shipment is billed to the payer of the transportation charges. UPS OnLine UPS Capital Through its international lending opportunities – letters of credit, export receivables services, import financing, export working capital, lines of credit, equipment loans, and inventory loans for companies located in emerging markets that buy U.S. goods – UPS Capital can help remove many of the barriers of reduce To doing business internationally. the risks of non-payment, avoid bad debt, or manage international collections, refer to for more information. www.upscapital.com Shipper’s Export Declaration (S.E.D.) Shipper’s on your can prepare and file an S.E.D. We behalf when The charge per shipment is $10. Ship Notification Provides notification and the tracking number(s) of a shipment requested by the Compatible vendor shipping systems approved to use this service. Only e-mail notification is provided through UPS CampusShip and we obtain proper Power of Saturday Delivery available for UPS Saturday delivery is Express Plus Worldwide The per-package charge for each charge for The per-package notification is: – $1 for a fax notification. – No charge for an e-mail ship notification. A fee States. Assessed when (continued) Excess Value Insurance Excess Value A shipment is automatically protected against protec- Additional loss or damage up to $100. tion up to $50,000 per package is available upon request. The charge for each additional is $.35. insured value or fraction thereof $100 and Conditions” begin- Refer to the “Terms for more information. ning on page 150 Charges to a payer’s account in a foreign Charges to a payer’s currency will be converted to the payer’s currency using a weekly exchange rate secured through Major Money Center Banks. The fee is .75 percent of the currency amount converted. The fee is $10 per shipment. The fee is $10 Currency Conversion Rate Fee Can be prepared by UPS on behalf of the shipper for goods manufactured and originating within the United Certificate of Origin International Services International Services Handling Fee: Transportation assessed to the customer when a request is made by the importer to file a warehouse These Zone (FTZ) entry. or Foreign Trade types of entries are non-routine and must be requested by the importer to UPS Customhouse Brokerage. shipments are removed from the UPS system, shipments are removed to be forwarded importer, at the request of the clearance. The shipments to another broker for the UPS-bonded facility are transferred from A facility. agent’s to the designated bonded must be used to bonded carrier or cartman transfer goods in-bond from UPS to another carrier based on approval to move the goods from customs. The transfer may be denied by UPS Customhouse Brokerage. Fee: Zone Trade Warehouse/Foreign Value-Added Services

International Services (continued) UPS Exchange CollectSM All of our billing options are available for A contractual service for financial settlement Exchange Collect shipments. UPS will bill of goods shipped using UPS’s international transportation charges, any applicable duties services. After shipment is made, but prior and taxes, as well as any additional charges to delivery, payment for the value of the associated with the shipment. UPS CapitalSM goods is received by UPS from the importer. will collect any service charges associated Once the final delivery has been verified with the financial transaction from the wire through UPS’s technology, the value of the transfer remittance to the exporter. goods is electronically remitted to the For information on origin and destination exporter’s bank account less any applicable countries where Exchange Collect services service charge. are available, please call 1-800-782-7892 Who Should Use Exchange Collect? or visit ups.com®. – Companies looking to expand into new This service is available effective global markets and grow their customer March 10, 2003. base, without assuming additional SM payment risk. UPS World Ease – Companies looking to increase top-line A contract service for companies with multiple international sales without a corresponding shipments to a single country on the same increase in accounts receivables. day. This service also provides a solution for shipments destined to multiple countries – Companies with late-paying customers in the European Union. or high receivable write-offs. Through an automated shipment preparation UPS OnLine® WorldShip®, WorldShip process, summary documentation is prepared International, UPS Connect, or a UPS- and transmitted with your shipments to UPS, approved UPS OnLine® Compatible vendor enabling a single customs clearance procedure shipping system is required. covering all shipments in the consolidation. The shipper selects the Exchange Collect This guaranteed service is a feature of option in WorldShip and simply enters UPS Express NA1, UPS Worldwide ExpressSM, information for: the value of goods that UPS Worldwide ExpeditedSM, and UPS the shipper wishes UPS to collect from the Standard To Canada. consignee, the currency for the financial As multiple shipments will travel together until transaction, the percentage of the service customs clearance, transit times may vary charge the consignee will pay, and the from traditional single-shipment transit times. e-mail address of the consignee. Contact your UPS account executive for further information.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 112 UPS SonicAir®

Domestic International Note: Additional Shipments more than 25 pounds and up Overtime customs clearance and additional surcharges may apply. to 70 pounds within the commercial airline after-hours fees may apply to international Call 1-800-451-4550 priority package guidelines (additional weight – deliveries. for domestic shipments 70 pounds or less): $1.25 per pound or Domestic same-day transport to U.S. gateway or 1-800-692-0898 for fraction thereof. city up to 50 pounds combined with international shipments Commercial airline fee charged for packages international service: $115. to obtain more information. weighing more than 70 pounds or multiple Additional 50-pound increments after Note: Hazardous Materials/ pieces exceeding priority package guidelines, the first 50 pounds for domestic same-day, International Dangerous assessed in 50-pound increments (additional combined with international service: $85. Goods are not accepted airbill – more than 70 pounds): $85 per ® Additional mileage charge for international in UPS SonicAir service.

50 pounds or fraction thereof. Process. shipments may apply (varies by country). Each additional 50 pounds, or fraction Call 1-800-692-0898 for details. thereof, on drive-only shipments more than Each hour a courier must wait beyond 50 pounds (additional weight – drive service the first 15 minutes for a pickup, accrued only): $15. Value-Added Services at 15-minute intervals (waiting time): Insured value protection is available. $75 per hour. Additional charges and conditions apply. Insured value protection is available. Call 1-800-451-4550 for details. Additional charges and conditions apply. Pickup or delivery on holidays including Call 1-800-692-0898 for details. New Year’s Day, Easter, Memorial Day, International documentation charges: July 4th, Labor Day, Thanksgiving, and Commercial invoice Christmas (holidays): $60. up to 10 line items ...... $12 Pickup or delivery before 8:00 a.m. Each line item thereafter...... $2 or after 8:00 p.m. Monday through Friday, or on a weekend (early morning, late evening, Layout fee for customs duties and weekend service): $45. and taxes ...... 10% UPS Switching from one airline to another when a direct flight is not available to the destina- ® SonicAir tion and more than one airline must be used (switch): $126.

Each hour a courier must wait beyond ® the first 15 minutes for a pickup, accrued at 15-minute intervals (waiting time): $30 per hour.

Visit sonicair.ups.com or call 1-800-451-4550 for domestic shipments and 1-800-692-0898 for international shipments to obtain guarantee details, service availability, delivery time commitments, or to request a pickup. 113 Automated Processing

Note: Hazardous Materials requiring shipping papers and International Dangerous Goods Shipping Solutions requiring a Shipper’s Declaration All of our technology shipping solutions will – Archived shipping history that can for Dangerous Goods are not help you ship more efficiently. You choose be tracked with a click of the mouse. accepted through UPS Internet which one is right for your business. All UPS – Increased accuracy and reduced errors Shipping. shipping systems offer: compared to cumbersome paper forms. – Fast and easy shipping to any of the – E-mail Ship Notification to alert your worldwide destinations served by UPS. recipients about a requested shipment. – Point-and-click entry of address-book To determine the right UPS solution for you, information. simply refer to the descriptions that follow:

UPS Solution Shipping Environment Features and Benefits

UPS OnLine® Centralized Shipping Full-featured software for high-performance shipping: WorldShip® (shipping room, – Import shipments for batch processing. warehouse) – Access the shipping industry’s largest suite of return services, including electronic return labels. – Integrated export documentation simplifies international shipping.

UPS Internet Decentralized Shipping All your employees can print UPS labels from their Shipping (independent employees, desktop PCs: front office, administrative – Web-based shipping system allows anyone in your staff, etc.) company to ship from anywhere. – No software or setup required.

UPS CampusShipTM Decentralized Shipping Gain control and reporting on your employees’ with Centralized Control shipping activities: (independent employees, – A new, customized Web-based shipping system front office, administrative allows anyone in your company to ship or track staff, etc., with admin- from anywhere, but gives complete visibility and istrator controls) control to the shipping decision maker. – No software required.

UPS Internet Shipping on ups.com® Whether you are shipping a domestic or international package, follow a few simple steps and in no time, your package will be ready to go. UPS Internet Shipping is fast, easy, and resides on ups.com, so there is no software to install. Everyone in your organization will have an easy way to ship and track with UPS from their desktop. Applicable restrictions are set forth in the Visit ups.com® or call required UPS Internet Shipping click-wrap 1-800-PICK-UPS® for guarantee details, service availability, agreement, the UPS Tariff, and the “Terms delivery time commitments, and Conditions” beginning on page 150. or to request a pickup. 114 Shipping Solutions (continued) Advantages – Alert up to five parties to requested shipments, Note: For your copy – Quickly determine the rates of UPS service exceptions, and/or deliveries via Quantum of UPS OnLine® WorldShip®, options, making it easier to choose the View NotifyTM. go to worldship.ups.com service that best fits your needs and budget. – Generate all required export documentation or call 1-800-727-8100. – Create professional shipping labels from for international shipments. A contract is required for Hazardous Materials/ your inkjet or laser printer. – Import and export data to/from your spread- International Dangerous – Store the addresses you ship to frequently, sheet, database, and word processing Goods service. and reuse them with a simple point programs. and click. – Import shipment data in a batch and process – Your shipment information is stored, it manually or automatically. so it’s easy to track previous shipments – Eliminate separate C.O.D. tags with Process. (including signature) or to verify past Electronic C.O.D. processing. shipment information and rates. – Process shipments with a future pickup date. – Arrange for a driver to pick up your – Access the shipping industry’s largest variety

shipments or find one of 52,000 drop- Automated Processing of return services, including Electronic off locations without leaving our site. Return Labels. ® ® UPS OnLine WorldShip – Validate addresses individually as you Manage all of your domestic and international prepare shipments, or validate all of the shipping functions right from your desktop addresses in your address book through computer with UPS OnLine WorldShip, our a batch process. free, super-resourceful shipping software.

Advantages With UPS OnLine WorldShip you can: – Access the full portfolio of UPS shipping services. – Speed shipment processing with point- and-click address entry. – Display current rates instantly with the built-in rate calculator. – Customize your default settings to match your shipping preferences. – Track packages or multipiece shipments by reference number or tracking number through direct access to ups.com®.. – Receive and print proof of delivery information, including time of delivery and the name, address, and signature of recipient.

115 Automated Processing

UPS CampusShipTM A Web-based, UPS-hosted shipping system Advantages that everyone in your enterprise can use. – Accessible from any computer connected Perfect for businesses with employees who to the Internet. may be in the next office, the next building, – Conserves resources, since system needs or even the next state, and who ship a few no installation and users need minimal packages a day. Businesses like law offices, training. banks and financial institutions, real estate – Access to global and personal address books. firms, and insurance agencies, just to name a few. – Customizable to your business needs. – Import address books, employee data, CampusShip is designed with both portability shipper account numbers, and reference and reportability in mind. You can use it wher- codes. ever you are, whether in your office or on the road. You can manage the way your – Import from or link to external address employees ship with UPS by controlling the books. types of services they use, requiring and – Validate reference codes according to your validating a reference code (e.g., department business rules. code, cost code, or client/matter code) – – E-mail notification to your recipients. even conveniently downloading all shipping – Facilitate return shipments. This service activity within your company. is available via UPS CampusShip effective From their desktop computers, your employees March 3, 2003. will have everything they need to prepare – Access to all UPS billing options, including shipments, ship and track packages, even alert billing to your credit card or procurement their recipients that a package is on its way. card. This service is available via UPS To learn more about CampusShip, call CampusShip effective March 3, 2003. 1-800-PICK-UPS® or contact your UPS – Assistance with efficiently allocating costs to account executive. either internal departments or specific clients.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 116 Manual Processing

Documentation Note: Hazardous Materials/International UPS Air Shipping Documents (ASDs) Dangerous Goods service A manual recording option for domestic air is not available when shipments that combines an address label, using this manual a tracking label, and a shipping record into documentation. one form.

Detailed preparation instructions are printed on the reverse side of each ASD. ASDs are available for each of the following services: – UPS Next Day Air® Early A.M.® – UPS Next Day Air® (may also be used for UPS Worldwide ExpressSM) – UPS Next Day Air Saver®

– UPS 2nd Day Air A.M.® Process. – UPS 2nd Day Air® Manual Processing

UPS Worldwide Services Waybill

A manual recording option designed for your When you use a UPS Worldwide Services routine international shipments. The UPS Waybill for multiple-package shipments Waybill serves as a checklist for customs to the same recipient, only the lead package and other government information required requires a waybill. Each additional package in your declaration. must have an address label and a UPS – Detailed information fields to fully address Worldwide Services Tracking Label. your shipment and to include required Detailed preparation instructions are included customs information. on the reverse side of the waybill. – Various billing options to specify how Documentation payment of charges is handled. – Shipment-level detail enables shipment pricing and shipment tracking. – With your authorization, the U.S. Shipper’s Export Declaration can be prepared by UPS ® ®

on your behalf.

– The UPS Waybill helps you or your customers to easily reconcile the charges. – Shipments using the waybill are covered by applicable UPS service guarantees. For details, call the UPS International Customer Service Center at 1-800-782-7892.

117 Manual Processing

Note: International Dangerous Goods Documentation service requires a contract. Documenting an Export Shipment UPS uses export/import documents Use your UPS OnLine WorldShip, UPS you prepare to properly declare your Internet Shipping, UPS CampusShipTM, shipment to customs in both the country or UPS OnLine Compatible vendor of export and the country of import. shipping system that supports full The required documents are submitted international service or fill out a UPS to customs to determine the applicable Worldwide Services Waybill. duties and taxes in the destination country. This documentation may include:

OR NO. F TION 8 IFICA E.I.N.) 1 K. IDENT SES ( 37 BAC ER’S URPO 154 ON HIPP MS P 77 TIONS S USTO 48 TRUC C EE INS . g No. PE. S NT NO ICES rackin NS SE TY COU B SERV bill / T CTIO PLEA PS AC IDE S Way STRU R’S U LDW UP L IN IPPE tant) WOR LL ECIA SH Impor UPS YBI SP ery WA le) efer O. (V tiab nly. R E N ego level o ble.) A HON n-n one availa LEP D (no elect levels TE “X”. S e for large guid mark ervice lease riate s (P pprop R e a + DE L to th bill.) SEN EVE 1 w Way F E L ry belo E O de) VIC live label NAM P Co SER De outing C e ZI day ivery r .) clud S atur ay Del S.E.D (In S turd N (

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CO SES AT BLE W versiz u wan PO ANDARD RM BILLA nal/O if yo S UR T FO TAL ensio elow . P S T IN TO (Dim e) ion b NO EN MENT licabl e sect UNT B IPM SHIP if app mplet alf No. CO SH IGHT and co ur beh ontrol AC L WE here on yo CCN odity C UPS TUA heck .E.D. E t Comm ’S AL AC T • C re an S Expor NEE nt) TOT PMEN prepa SIG orta S F SHI CON Imp KAGE O C CODE Very PAC TARIFF O. ( O. OF T ONIZED N E N N PMEN HARM EPTIO A ON SHI E EXC EPH IN CENS TEL D B OR LI DATE ATION N OTHER EXPIR RSO BER & PE A 25KG E NUM ACT CENS ONT ATE IF LI F C de) 10KG BOX INDIC LY E O l Co TS ON NAM osta BOX UMEN C de P PAK DOC C Inclu TION SS ( ESTINA DRE LTR ATE D AD F F ULTIM O AND D NTRY O E ent COU aw NAM f shipm Wars Y k “X” i D by the PAN E DESCRIPTION OF GOODS Mar ins LATE limited N M conta N-RE ility is verse side of this – A U.S. Shipper’s Export Declaration CO only NO ’s liab n the re o ier o s of n e carr itions port ment bill, th Cond Ex docu ue way and with the ial val D this Terms ance S merc LATE ided on in the cord com RE ce prov ed s in ac t for O ns contain State g agen ES T in the spa isio ed wardin E NT TI ng prov the Unit as for I PME PAR TION ed in writi plicable rom ct SHI SAC declar other ap S to a OF ) TRAN ance is nd the thorizes UP UE S $ insur eto, a e. tware were exported f r au VAL (U lue for ts ther ferenc . shippe ED NLY r va men by re logy or sof ibited G AR S O greate nd herein techno s proh waybill. The ECL OM less a any ame rated ies, . law i f this D ST Un tion and corpo modit o U.S e o E T CU nven are in e com trary t e sid UR EN OR Co which n con evers AT IPM F aybill s that thesversio s on the r GN N SH w certifie ns. Di dition SI OF $) ipper ulatio n ’S RY UE US he sh n Reg s and co ER NT VAL Y ( H T stratio erm . PP U ED ONL dmini to the t rposes HI CO AR CE A agrees s pu S E ECL AN ipper custom ntry D UR The sh l and cou INS contro T S le by FOR xport EN GE vailab e HIPM E HAR ions a F S F C or opt AND TE O E T O uide f Y, TAX G DA OD EN vice g L DUT GES ME: AL C YM te ser BIL CHAR TI OST PA ropria PPING P e app ED SHI ER . 1 E: r to th LIVER SHIPP E NO DAT Refe DE ID, TO tion ENC only) TY PA destina ition EFER tion DU AID pays in add R ne op . UNP hipper & tax ipper ect o V.A.T g S ’s duty es. (Sh Y: S: (Sel F hippin ountry charg S B RGE N C& pays s c ipping count) S UP HA PTIO hipper duty. all sh PS ac . 2 OD OR G C G O g S s and to ve a U E NO GO D F PIN LIN OB hippin charge pays ust ha ENC ) OF IVE HIP BIL T F pays s ignee ust m FER RE ECE S EIGH ipper t of Cons ipper m I RE CTU R A FR Sh to por .T. (Sh count) LOW FA of ECT s arges ee V.A PS ac BE ANU ide OLL er pay to ch onsign ve a U TED (M rse s D C Shipp harges port. C ha ICA GIN reve es. PAI ll ping c im ance. IND ORI se arg PRE ays a ship port. ys bal AS OF le, u e ch nee p rt of ex ys pa ES RY icab ulat Consig rges, po ee pa ARG AME NT ppl alc ll ng cha onsign CH Y N COU en a to c ays a shippi A.T. C ce. ING PAN Wh opy ipper p es. and V. balan IPP COM r’s C Sh charg duty, F SH TY’S ippe ere. (S.E.D.). ipping s N O PAR Sh tal h sh e pay IO IRD to nsigne ORT TH cord Co V.A.T. S” P NLY NTRY Re ty and ER’ ON O Y COU E du HIPP OPTI PART N DAT L “S ING Use THIRD IRATIO BIL BILL UPS R EXP PAID nly O PRE press O B FOR can Ex Ameri NO. edit s Club RD 92 Cr Diner’ IT CA 2-78 PS ard over RED -78 Bill U C Disc d OR C / 800 r ount terCa MAJ L 1- Acc Mas TY) OR CAL Visa PAR CE THIRD STAN NO. ( ASSI OUNT OR S ACC TION ER UP RMA ENT L INFO TIONA TERNA FOR IN 01 W 501 2/ – A Certificate of Origin or a North 02876 American Free Trade Agreement (NAFTA) Certificate of Origin. – Other documents based on value, nature, and destination of shipment.

A UPS OnLine® or UPS OnLine® Document Shipments – A document* Compatible vendor shipping system is generally defined as a written, that supports full international service typed, or printed communication of makes completing the invoice, S.E.D., no commercial value. International Certificate of Origin, or NAFTA documents shipped in a UPS Express Certificate easy. Letter envelope or in any other packaging generally do not require an invoice. In order to file an S.E.D. electronically, users can log in directly to the U.S. Non-document Shipments – Government Automated Export System International shipments containing (AES) Web site at www.aesdirect.gov items other than documents typically to obtain the appropriate information require one original and two copies of for completing their UPS shipment. a commercial invoice in addition to the UPS recommends electronic filing as UPS Waybill or UPS OnLine-generated the preferred method for S.E.D. filing. shipping label. Packages destined for Puerto Rico require one original UPS OnLine® WorldShip® 4.0 or higher and one copy of a commercial invoice and some UPS OnLine Compatible in addition to the UPS Air Shipping vendor shipping systems connect to Document or UPS OnLine-generated *Call 1-800-782-7892 for a list of items AESDirect to allow customers to file shipping label. that are classified as documents in your their S.E.D. electronically to the Census destination country. Bureau and U.S. Customs.

UPS will charge a fee of $10 per shipment when asked to create and file an S.E.D. on behalf of the shipper. Visit ups.com® or call 1-800-782-7892 for All required data must be provided. guarantee details, service availability, delivery time commitments, or to request a pickup. 118 Documenting an Export Shipment (continued)

Complete an Invoice: Prepare one A blank S.E.D. can be found on page Note: UPS OnLine® WorldShip® original and two copies of the commercial 123. prompts you to complete required invoice (one original and one copy Important: A Destination Control export documentation as you for Puerto Rico). Statement should be placed on the process an international shipment. Business or personal stationery may commercial invoice to ensure prompt Additionally, WorldShip enables be used if it contains all the information delivery. The correct wording of the you to automate your international shown on the blank invoice. statement is shown below and may documentation preparation through data import capabilities. A blank invoice can be found on page be written, stamped, or typed on the 121 or at ups.com®.* documentation: *This form can also be completed “These commodities, technology, or software online and printed; go to “Export Prepare an S.E.D.: One copy of the were exported from the United States in Documentation” in the “Service S.E.D. is required if: accordance with the Export Administration Guide” section at ups.com®, and – Any single schedule B commodity, Process. Regulations. Diversion contrary to U.S. law then click on “International Forms.” technology, or software in the ship- is prohibited.” ment is valued at more than $2,500 (U.S.). Complete a Certificate of Origin: – An export license or license exemption In addition to the one original and Manual Processing is required, regardless of the value two copies of a commercial invoice, of the contents of the shipment. a Certificate of Origin is required to clear customs in many countries. An S.E.D. may be required for ship- Call 1-800-782-7892 to determine if ments between the United States your shipment will require a Certificate and Puerto Rico. of Origin. An S.E.D. is not required for shipments A blank Certificate of Origin can be to Canada unless the commodities are found on page 125 or at ups.com.* being exported under an export license or license exemption or the shipment is destined for a third country. Documenting an Export Shipment

119 Manual Processing Documentation

Documenting an Export Shipment (continued) Complete a NAFTA Certificate of Origin For information regarding eligibility for shipments to Canada and Mexico: under the North American Free Trade For goods that are made in a NAFTA Agreement, contact your local U.S. country and meet NAFTA eligibility Customs office. requirements, a NAFTA Certificate of A blank NAFTA Certificate of Origin Origin should be included along with can be found on pages 127 and 128 one original and two copies of the or at ups.com®.* commercial invoice. This certificate Enclose all required export documen- will allow goods that are NAFTA-eligible tation in the UPS Waybill pouch or in an originating under the NAFTA Rules envelope marked “Export Documents.” of Origin to qualify for the reduced or Securely affix pouch or envelope to eliminated duty provisions under the the lead package. North American Free Trade Agreement.

Using a UPS Routing Form

Take advantage of UPS-guaranteed A blank Routing Form can be found *This form can also be completed online and import delivery options including fixed on pages 129 and 130. printed; go to “Export Documentation” in the import rates. Use the Routing Form “Service Guide” section at ups.com®, and then to instruct your international business click on “International Forms.” partners to ship to you using UPS.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 120 SHIPPER INFORMATION: Invoice Tax ID/VAT No.: Date: Contact Name: Company Name: Bill of Lading/Air Waybill No.: Company Address:

Invoice Number: City: Purchase Order No.: State/Province: Postal Code: Terms of Sale (Incoterm): Country: Telephone No.: Reason for Export: E-Mail ID: SHIP TO: SOLD TO: Tax ID/VAT No.: Tax ID/VAT No.: Contact Name: Contact Name: Company Name: Company Name: Company Address: Company Address:

City: City: State/Province: State/Province: Postal Code: Postal Code:

Country: Country: Process. Telephone No.: Telephone No.: E-Mail ID: E-Mail ID:

No. Unit of Description of Goods Country Unit International Forms Units Measure (include Harmonized Tariff Number if known) of Origin Value Total Value

Additional Comments: Invoice Line Total: Discount/Rebate: Invoice Sub-Total: Freight Charges: Declaration Statement: Insurance: Other (Specify type) : Invoice Total Amount: Currency Code:

Shipper Signature/Title Date: Total Number of Packages: Total Weight (indicate LBS or KGS):

These commodities, technology, or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law prohibited.

121

U.S. DEPARTMENT OF COMMERCE – U.S. CENSUS BUREAU – Economics and Statistics Administration – BUREAU OF EXPORT ADMINISTRATION FORM 7525-V (7-25-2000) SHIPPER’S EXPORT DECLARATION OMB No. 0607-0152 11a. U.S. PRINCIPAL PARTY IN INTEREST (USPPI) (Complete name and address)

ZIP CODE 2. DATE OF EXPORTATION 3. TRANSPORTATION REFERENCE NO.

11b. USPPI EIN (IRS) OR ID NO. c. PARTIES TO TRANSACTION Related Non-related 14a. ULTIMATE CONSIGNEE (Complete name and address)

14b. INTERMEDIATE CONSIGNEE (Complete name and address)

15. FORWARDING AGENT (Complete name and address)

16. POINT (STATE) OF ORIGIN OR FTZ NO. 17. COUNTRY OF ULTIMATE DESTINATION

18. LOADING PIER (Vessel only) 19. METHOD OF TRANSPORTATION (Specify) 14. CARRIER IDENTIFICATION CODE 15. SHIPMENT REFERENCE NO.

10. EXPORTING CARRIER 11. PORT OF EXPORT 16. ENTRY NUMBER 17. HAZARDOUS MATERIALS Yes No 12. PORT OF UNLOADING (Vessel and air only) 13. CONTAINERIZED (Vessel only) 18. IN BOND CODE 19. ROUTED EXPORT TRANSACTION Yes No Yes No Process.

20. SCHEDULE B DESCRIPTION OF COMMODITIES (Use columns 22-24) VALUE (U.S. dollars, VIN/PRODUCT NUMBER/ omit cents) D/F QUANTITY – SHIPPING WEIGHT VEHICLE TITLE NUMBER (Selling price or cost if not

SCHEDULE B NUMBER International Forms or M SCHEDULE B UNIT(S) (Kilograms) sold) (21) (22) (23) (24) (25) (26)

27. LICENSE NO./LICENSE EXCEPTION SYMBOL/AUTHORIZATION 28. ECCN (When required)

29. Duly authorized officer or employee The USPPI authorizes the forwarder named above to act as forwarding agent for export control and customs purposes. 30. I certify that all statements made and all information contained herein are true and correct and that I have read and understand the instructions for preparation of this document, set forth in the “Correct Way to Fill Out the Shipper’s Export Declaration.” I understand that civil and criminal penalties, including forfeiture and sale, may be imposed for making false or fraudulent statements herein, failing to provide the requested information or for violation of U.S. laws on exportation (13 U.S.C. Sec. 305; 22 U.S.C. Sec. 401; 18 U.S.C. Sec. 1001; 50 U.S.C. App. 2410). Signature Confidential – For use solely for official purposes authorized by the Secretary of Commerce (13 U.S.C. 301 (g) ). Title Export shipments are subject to inspection by U.S. Customs Service and/or Office of Export Enforcement. Date 31. AUTHENTICATION (When required)

Telephone No. (Include Area Code) E-mail address

This form may be printed by private parties provided it conforms to the official form. For sale by the Superintendent of Documents, Government Printing Office, Washington, D.C. 20402 and local Customs District Directors. The “Correct Way to Fill Out the Shipper’s Export Declaration” is available from the Bureau of the Census, Washington, D.C. 20233.

123

US Certificate of Origin

The undersigned (Owner or Agent)

(Name and Address of Shipper) declares that the following mentioned goods shipped on on the date consigned to:

are the product of the United States of America.

NO. OF PKGS WEIGHT IN KILOS MARKS AND NUMBERSBOXES DESCRIPTION OR CASES GROSS Process. Bill of Lading Air Waybill No.: International Forms

Sworn to before me this day of 20 Signature of Owner or Agent

The , a recognized Chamber of Commerce under the laws of the State of , has examined the manufacturer’s invoice or shipper’s affidavit concerning the origin of the merchandise and according to the best of its knowledge and belief, finds that the products named originated in the United States of North America.

Secretary

125

DEPARTMENT OF THE TREASURY See Instruction Sheet for UNITED STATES CUSTOMS SERVICE Paperwork Reduction Act Notice

NORTH AMERICAN FREE TRADE AGREEMENT CERTIFICATE OF ORIGIN

Please print or type 19 CFR 181.11, 181.22 Bill of Lading / Air Waybill No.: 1. EXPORTER NAME AND ADDRESS 2. BLANKET PERIOD (DD/MM/YY)

FROM

TO TAX IDENTIFICATION NUMBER: 3. PRODUCER NAME AND ADDRESS 4. IMPORTER NAME AND ADDRESS

TAX IDENTIFICATION NUMBER: TAX IDENTIFICATION NUMBER:

5. 6. 7. 8. 9. 10. DESCRIPTION OF GOOD(S) HS TARIFF PREFERENCE PRODUCER NET COST COUNTRY CLASSIFICATION CRITERION OF ORIGIN NUMBER Process. International Forms

I CERTIFY THAT: • THE INFORMATION ON THIS DOCUMENT IS TRUE AND ACCURATE AND I ASSUME THE RESPONSIBILITY FOR PROVING SUCH REP- RESENTATIONS. I UNDERSTAND THAT I AM LIABLE FOR ANY FALSE STATEMENTS OR MATERIAL OMISSIONS MADE ON OR IN CON- NECTION WITH THIS DOCUMENT; • I AGREE TO MAINTAIN, AND PRESENT UPON REQUEST, DOCUMENTATION NECESSARY TO SUPPORT THIS CERTIFICATE, AND TO INFORM, IN WRITING, ALL PERSONS TO WHOM THE CERTIFICATE WAS GIVEN OF ANY CHANGES THAT COULD AFFECT THE ACCU- RACY OR VALIDITY OF THIS CERTIFICATE; • THE GOODS ORIGINATED IN THE TERRITORY OF ONE OR MORE OF THE PARTIES, AND COMPLY WITH THE ORIGIN REQUIREMENTS SPECIFIED FOR THOSE GOODS IN THE NORTH AMERICAN FREE TRADE AGREEMENT, AND UNLESS SPECIFICALLY EXEMPTED IN ARTICLE 411 OR ANNEX 401, THERE HAS BEEN NO FURTHER PRODUCTION OR ANY OTHER OPERATION OUTSIDE THE TERRITORIES OF THE PARTIES; AND • THIS CERTIFICATE CONSISTS OF PAGES, INCLUDING ALL ATTACHMENTS. 11a. AUTHORIZED SIGNATURE 11b. COMPANY

11c. NAME (Print or Type) 11d. TITLE 11.

11e. DATE (DD/MM/YY) 11f. (Voice) (Facsimile) TELEPHONE NUMBER Based on Customs Form 434

127 PAPERWORK REDUCTION ACT NOTICE: This information is needed to carry out The estimated average burden associated with this collection of information is 15 minutes per respond- the terms of the North American Free Trade Agreement (NAFTA). NAFTA requires ent or recordkeeper depending on individual circumstances. Comments concerning the accuracy of that, upon request, an importer must provide Customs with proof of the exporter’s writ- this burden estimate and suggestions for reducing this burden should be directed to U.S. ten certification of the origin of the goods. The certification is essential to substantiate Customs Service, Paperwork Management Branch, Washington DC 20229. Do not send compliance with the rules of origin under the Agreement. You are required to give us completed forms to this office. this information to obtain a benefit. NORTH AMERICAN FREE TRADE AGREEMENT CERTIFICATE OF ORIGIN INSTRUCTIONS For purposes of obtaining preferential tariff treatment, this document must be completed legibly and in full by the exporter and be in the possession of the importer at the time the declaration is made. This document may also be completed voluntarily by the producer for use by the exporter. Please print or type:

FIELD 1: State the full legal name, address (including country) and legal tax identification number of the exporter. Legal taxation number is: in Canada, employer number or importer/exporter number assigned by Revenue Canada; in Mexico, federal taxpayer’s registry number (RFC); and in the United States, employer’s identification number or Social Security Number. FIELD 2: Complete field if the Certificate covers multiple shipments of identical goods as described in Field #5 that are imported into a NAFTA country for a specified period of up to one year (the blanket period). “FROM” is the date upon which the Certificate becomes applicable to the good covered by the blanket Certificate (it may be prior to the date of signing this Certificate). “TO” is the date upon which the blanket period expires. The importation of a good for which preferential treatment is claimed based on this Certificate must occur between these dates. FIELD 3: State the full legal name, address (including country) and legal tax identification number, as defined in Field #1, of the producer. If more than one producer’s good is included on the Certificate, attach a list of additional producers, including the legal name, address (including country) and legal tax identification number, cross-referenced to the good described in Field #5. If you wish this information to be confidential, it is acceptable to state “Available to Customs upon request”. If the producer and the exporter are the same, complete field with “SAME”. If the producer is unknown, it is acceptable to state “UNKNOWN”. FIELD 4: State the full legal name, address (including country) and legal tax identification number, as defined in Field #1, of the importer. If the importer is not known, state “UNKNOWN”; if multiple importers, state “VARIOUS”. FIELD 5: Provide a full description of each good. The description should be sufficient to relate it to the invoice description and to the Harmonized System (H.S.) description of the good. If the Certificate covers a single shipment of a good, include the invoice number as shown on the commercial invoice. If not known, indicate another unique reference number, such as the shipping order number. FIELD 6: For each good described in Field #5, identify the H.S. tariff classification to six digits. If the good is subject to a specific rule of origin in Annex 401 that requires eight digits, identify to eight digits, using the H.S. tariff classification of the country into whose territory the good is imported. FIELD 7: For each good described in Field #5, state which criterion (A through F) is applicable. The rules of origin are contained in Chapter Four and Annex 401. Additional rules are described in Annex 703.2 (certain agricultural goods), Annex 300-B, Appendix 6 (certain textile goods) and Annex 308.1 (certain automatic data processing goods and their parts). NOTE: In order to be entitled to preferential tariff treatment, each good must meet at least one of the criteria below. Preference Criteria A The good is “wholly obtained or produced entirely” in the territory of one or more of the NAFTA countries as referenced in Article 415. Note: The purchase of a good in the territory does not necessarily render it “wholly obtained or produced”. If the good is an agricultural good, see also criterion F and Annex 703.2. (Reference: Article 401(a) and 415) B The good is produced entirely in the territory of one or more of the NAFTA countries and satisfies the specific rule of origin, set out in Annex 401, that applies to its tariff classification. The rule may include a tariff classification change, regional value-content requirement, or a combination thereof. The good must also satisfy all other applicable requirements of Chapter Four. If the good is an agricultural good, see also criterion F and Annex 703.2. (Reference: Article 401(b)) C The good is produced entirely in the territory of one or more of the NAFTA countries exclusively from originating materials. Under this criterion, one or more of the materials may not fall within the definition of “wholly produced or obtained”, as set out in Article 415. All materials used in the production of the good must qualify as “originating” by meeting the rules of Article 401(a) through (d). If the good is an agricultural good, see also criterion F and Annex 703.2. (Reference: Article 401(c)) D Goods are produced in the territory of one or more of the NAFTA countries but do not meet the applicable rule of origin, set out in Annex 401, because certain non-originating materials do not undergo the required change in tariff classification. The goods do nonetheless meet the regional value-content requirement specified in Article 401(d). This criterion is limited to the following two circumstances: 1. The good was imported into the territory of a NAFTA country in an unassembled or disassembled form but was classified as an assembled good, pursuant to H.S. General Rule of Interpretation 2(a), or 2. The good incorporated one or more non-originating materials, provided for as parts under the H.S., which could not undergo a change in tariff classification because the heading provided for both the good and its parts and was not further subdivided into subheadings, or the subheading provided for both the good and its parts and was not further subdivided. NOTE: This criterion does not apply to Chapters 61 through 63 of the H.S. (Reference: Article 401(d)) E Certain automatic data processing goods and their parts, specified in Annex 308.1, that do not originate in the territory are considered originating upon importation into the territory of a NAFTA country from the territory of another NAFTA country when the most-favored-nation tariff rate of the good conforms to the rate established in Annex 308.1 and is common to all NAFTA countries. (Reference: Annex 308.1) F The good is an originating agricultural good under preference criterion A, B, or C above and is not subject to a quantitative restriction in the importing NAFTA country because it is a “qualifying good” as defined in Annex 703.2, Section A or B (please specify). A good listed in Appendix 703.2B.7 is also exempt from quantitative restrictions and is eligible for NAFTA preferential tariff treatment if it meets the definition of “qualifying good” in Sec- tion A of Annex 703.2. NOTE 1: This criterion does not apply to goods that wholly originate in Canada or the United States and are imported into either country. NOTE 2: A tariff rate quota is not a quantitative restriction. FIELD 8: For each good described in Field #5, state “YES” if you are the producer of the good. If you are not the producer of the good, state “NO” followed by (1), (2), or (3), depending on whether this certificate was based upon: (1) your knowledge of whether the good qualifies as an originating good; (2) your reliance on the producer’s written representation (other than a Certificate of Origin) that the good qualifies as an originating good; or (3) a completed and signed Certificate for the good, voluntarily provided to the exporter by the producer. FIELD 9: For each good described in Field #5, where the good is subject to a regional value content (RVC) requirement, indicate “NC” if the RVC is calculated according to the net cost method; otherwise, indicate “NO”. If the RVC is calculated over a period of time, further identify the beginning and ending dates (DD/MM/YY) of that period. (Reference: Articles 402.1, 402.5) FIELD 10: Identify the name of the country (“MX” or “US” for agricultural and textile goods exported to Canada; “US” or “CA” for all goods exported to Mexico; or “CA” or “MX” for all goods exported to the United States) to which the preferential rate of customs duty applies, as set out in Annex 302.2, in accordance with the Marking Rules or in each party’s schedule of tariff elimination. For all other originating goods exported to Canada, indicate appropriately “MX” or “US” if the goods originate in that NAFTA country, within the meaning of the NAFTA Rules of Origin Regulations, and any subsequent processing in the other NAFTA country does not increase the transaction value of the goods by more than seven percent; otherwise “JNT” for joint production. (Reference: Annex 302.2) FIELD 11: This field must be completed, signed, and dated by the exporter. When the Certificate is completed by the producer for use by the exporter, it must be completed, signed, and dated by the producer. The date must be the date the Certificate was completed and signed.

Based on Customs Form 434 (Back)

128 Process. International Forms

129 130 Other Charges

Domestic The following information applies to all For customers using UPS OnLine® levels of UPS domestic service except WorldShip®, UPS Internet Shipping, UPS® SonicAir®, unless otherwise or UPS CampusShipTM, city, state, indicated. and ZIP Code® combinations are automatically validated within each Additional Handling system. UPS Internet Shipping and An Additional Handling charge of $5 UPS CampusShip can validate your may be applied to the following: address against our street level address – Any article that is encased in an database. outside shipping container made of metal or wood. Destination Outside Service Area – Any cylindrical item, such as a barrel, If delivery of a UPS Next Day Air Early drum, pail, or tire, that is not fully A.M. shipment is requested to a destina- encased in a corrugated cardboard tion outside the Early A.M. service area, shipping container. UPS reserves the right to assess a billing Process. – Any package with the longest side adjustment fee of $10 per shipment. exceeding 60 inches or its second- Hazardous Materials longest side exceeding 30 inches.

UPS accepts Hazardous Materials only Other Charges UPS also reserves the right to assess from customers with UPS Hazardous the charge for any package that, in Materials contracts and automatic daily UPS’s sole discretion, requires special pickups, and then for transport only handling. within and between the United States and Puerto Rico. No domestic contract Address Correction is required for “Other Regulated If UPS is unable to deliver any package Materials” (ORM-D) ground shipments, or if the package has an incorrect or some dry ice shipments, materials incomplete address, UPS will determine prepared in accordance with Title 49 and make reasonable efforts to secure C.F.R. 173.4, and Excepted Quantities the correct or complete address. If the as defined in International Air Transport correct or complete address is secured, Domestic Association (IATA) 2.7. The Hazardous UPS will attempt delivery, the shipper Materials charge per package requiring will be provided with the correct address, shipping papers under Title 49 C.F.R. and an Address Correction charge will Section 172.200 is $20 for UPS Ground be assessed: shipments and $30 for all other domestic – $10 for UPS Next Day Air® Early services. Refer to the Guide for Shipping A.M.®, UPS Next Day Air®, UPS Next Ground and Air Hazardous Materials Day Air Saver®, UPS 2nd Day Air at ups.com® for carrier requirements, A.M.®, UPS 2nd Day Air®, and restrictions, and updates, or call the UPS 3 Day Select®. UPS Hazardous Materials Support – $5 for UPS Ground. Center at 1-800-554-9964 for details.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 131 Other Charges

Domestic (continued) Missing/Invalid Account determine their billable weight, are not Number or Refusal Fee accepted for transportation. If found in An account number is invalid if it is not the UPS system, they may be subject the correct account number for the bill- to additional charges, including an Over to party, or if it is the account number Maximum Limits charge of $50. Refer for a consignee or third party who fails to the “Terms and Conditions” begin- to pay the shipping charges: ning on page 150 and the UPS Tariff ® – A $10 charge per shipment will at ups.com for details. be assessed for shipments with a Pickup of Return missing or invalid account number. Service Shipments Over Maximum Limits A Pickup charge of $10 will be assessed Packages that weigh more than 150 when a pickup is requested for a UPS ® pounds, or exceed 108 inches in length, 3 Day Select or UPS Ground Return or exceed a total of 130 inches in length Service package when no other pack- and girth combined, as measured to ages are shipped.

International The information here applies to all levels Bill Receiver/Freight of UPS international service except UPS® Collect Refusal Fee SonicAir®, unless otherwise indicated. An account number is invalid if it is not Address Correction the correct account number for the bill-to party, or if it is the account number for If UPS is unable to deliver any package a consignee or third party who fails to or if the package has an incorrect or pay the shipping charges: incomplete address, UPS will determine and make reasonable efforts to secure – A $10 charge per shipment will the correct or complete address. If the be assessed for international correct or complete address is secured, shipments with a missing or invalid UPS will attempt delivery, the shipper account number. will be provided with the correct address, and an Address Correction charge will be assessed: – $10 for UPS Worldwide Express PlusSM, UPS Express NA1, UPS Worldwide ExpressSM, UPS Worldwide ExpeditedSM, and UPS Standard To Canada.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 132 International (continued) Disbursement Fee accepted for transportation only as Importers are responsible for payment a contractual service. The additional of duties and taxes. When funds are charge for each such package is $40. not provided in advance by the importer, (Excepted Quantities require a contract a fee of two percent (minimum of $5) for IDG service, but are not subject to of the amount advanced by UPS will the additional IDG charge.) UPS accepts be charged. International Dangerous Goods only for transportation within and between Extended Area Surcharge defined international service areas. An Extended Area Surcharge applies For additional information, contact your to UPS Worldwide Express PlusSM, local account executive or call the UPS Express NA1, UPS Worldwide Hazardous Materials Support Center ExpressSM, and UPS Worldwide at 1-800-554-9964. ExpeditedSM shipments for some Process. international origins and destinations. Over Maximum Limits Visit ups.com® or call 1-800-782-7892 Packages that weigh more than 150 to determine if a particular origin or pounds, or exceed 108 inches in length,

destination is classified as an Extended or exceed a total of 130 inches in length Other Charges Area. The fee is $20 per shipment or and girth combined, as measured to $.20 per pound, whichever is greater. determine their billable weight, are not accepted for transportation. If found in International Dangerous Goods the UPS system, they may be subject International Dangerous Goods to additional charges, including an Over (IDG) packages requiring Shippers Maximum Limits charge of $50. Refer Declarations, as defined under the to the “Terms and Conditions” begin- International Civil Aviation Organisation ning on page 150 and the UPS Tariff (ICAO) and published in the International at ups.com for details. Air Transport Association (IATA) Dangerous Goods Regulations, are International

133 Service Restrictions

Note: For additional service restrictions, refer to the “Terms and Conditions” beginning on page 150. To view the UPS Tariff, visit Alcoholic Beverages Hazardous Materials or International ups.com®. UPS accepts alcoholic beverage ship- Dangerous Goods service, the shipper ments for transportation only among must sign a contract and agree to the *When preparing Hazardous Materials and within certain states. Please contact provisions set forth in the approved packages for UPS 3 Day Select® service, your UPS account executive or call UPS Agreement for Transportation of packages must be prepared in accordance 1-800-PICK-UPS® to determine in Hazardous Materials or the approved with applicable air regulations. Many which states UPS transports alcoholic UPS Agreement for Transportation of products that are not regulated or do not beverages. International Dangerous Goods. Contact require shipping papers via Ground service the UPS Hazardous Materials Support are fully regulated when transported via C.O.D. Center at 1-800-554-9964 for details. air. Hazardous Materials are accepted for Collect On Delivery (C.O.D.) service is transportation in UPS 3 Day Select service not provided via international services. Other Regulated Materials (ORM-D) only in passenger aircraft quantities packages are accepted for transporta- Firearms prepared according to the requirements tion without a contract within the 48 Firearms will be accepted for transpor- set forth in Title 49 of the Code of Federal contiguous United States when properly tation only according to the terms and Regulations (49 C.F.R.) and the UPS Guide packaged, marked, and shipped conditions contained in the UPS Tariff. for Shipping Ground and Air Hazardous via UPS Ground or UPS Ground Materials at ups.com. In addition, Hazardous Hazardous Materials and Hundredweight Service. UPS Standard Materials are only accepted in the UPS International Dangerous Goods To Canada service is available for ORM-D system from those customers who have Hazardous Materials, as defined and shipments without a contract provided a daily pickup account and have signed regulated under Title 49 of the Code the shipper has reviewed the required an “Agreement of Transportation of of Federal Regulations (49 C.F.R.), checklist and service restrictions with Hazardous Materials” or have those and International Dangerous Goods, a UPS account executive. ORM-D provisions incorporated into their existing as defined under the International (Customer Commodity) packages customized contract for shipping service Civil Aviation Organisation (ICAO) shipped via UPS Air Services and UPS ® with UPS. When using UPS 3 Day Select and published in the International Air 3 Day Select * within the United States Hundredweight Service, Hazardous Transport Association (IATA) Dangerous and Puerto Rico, as well as all UPS Materials/Dangerous Goods, combustible Goods Regulations, are accepted for Worldwide service offerings interna- liquids, and all “Other Regulated Materials” transportation only as a contractual tionally, are accepted for transportation (ORM-D) are prohibited. service and within or between defined on a contractual basis only. international service areas. To receive

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 134 Jewelry Refer to the “Terms and Conditions” International shipments containing beginning on page 150 for more jewelry – not including costume jewelry – information. are limited to a maximum value of $500 Maximum Weight per package. For domestic shipments, the maximum Maximum Length weight per package is 150 pounds. The maximum length per package For international shipments, the is 108 inches or 270 centimeters. maximum weight of a package may vary by destination or origin. Call the Maximum Size UPS International Customer Service The maximum size per package Center at 1-800-782-7892 for details. is 130 inches or 330 centimeters in length and girth combined. Maximum Weight for a Hazardous Materials/International Dangerous Maximum Value Goods Package Process. Shippers are prohibited from shipping The maximum weight for a Hazardous and UPS does not accept for transpor- Materials/International Dangerous tation articles having a value of more Goods package is 70 pounds, unless than $50,000. Additionally, more Service Restrictions further restricted in the Guide for restrictive value limits apply for pack- Shipping Ground and Air Hazardous ages shipped as a result of a request Materials at ups.com®. Call the UPS for service made through the Internet Hazardous Materials Support Center by a shipper who has a UPS Internet at 1-800-554-9964 for details. Shipping account only; packages returned via Print Return Label, Print and Mail Return Label, Electronic Return Label, or 1 UPS Pickup Attempt Return Services; packages shipped via a UPS Drop Box; and Prepaid Letters.

135 Service Restrictions

Note: For additional service restrictions, refer to the “Terms and Conditions” beginning on page 150. To view the UPS Tariff, visit Restricted and Prohibited Restricted and Prohibited ups.com®. Articles (Export) Articles (Import) The following items may be shipped The following items may be shipped *Alcoholic beverage shipments are accepted to countries outside the United States, into the United States on a contractual for transportation only from certain states. where service is allowed, on a contrac- basis only: Please contact your UPS account executive tual basis only: – Alcoholic beverages*** – Plants to determine in which states UPS accepts – Alcoholic beverages* – Plants – Dangerous goods – Seeds such shipments. – Dangerous goods – Seeds – Diagnostic specimens – Tobacco **Shipment of personal effects is permitted – Diagnostic specimens – Tobacco – Perishables only to Canada. – Perishables – Personal effects ***Alcoholic beverage shipments are accepted – Personal effects** Service is limited and is subject for transportation only to certain states. Service is limited and is subject to certain restrictions. Contact your Please contact your UPS account executive to certain restrictions. Contact your UPS account executive or call the UPS to determine in which states UPS accepts UPS account executive or call the UPS International Customer Service Center such shipments. International Customer Service Center at 1-800-782-7892 for further details. at 1-800-782-7892 for further details. The following articles are prohibited The following articles are not accepted by UPS: for transportation by UPS to countries – Animal products, non-domesticated outside the United States: – Firearms – Animal products, non-domesticated – Furs – Furs – Ivory – Live animals – Live animals – Firearms It is the shipper’s responsibility to comply It is the shipper’s responsibility to comply with current government regulations with current government regulations or laws applicable in each country. or laws applicable in each country. Shipments are subject to inspection Shipments are subject to inspection and possible delay by customs officials and possible delay by customs officials or representatives of other government or representatives of other government agencies. Certain countries have agencies. Certain countries have additional prohibited articles. For additional prohibited articles. For additional information, call the UPS additional information, call the UPS International Customer Service Center International Customer Service Center at 1-800-782-7892. at 1-800-782-7892.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 136 Process. Service Restrictions ® ® 137 Hundredweight and Air Hundredweight services. UPS Hundredweight Service UPS Hundredweight Service is avail- UPS Hundredweight receiving able only for customers a daily pickup. A.M. is not UPS Next Day Air Early available. UPS Letters are excluded. are not provided. UPS Return Services Hazardous Materials packages requiring shipping papers as described under are not 172.200 Section 49 C.F.R. Title accepted in UPS Hundredweight Service. In addition, all “Other Regulated Materials” (ORM-D) and combustible degrees liquids with a flashpoint of 141 or less require shipping papers when transported by air; therefore, they are prohibited in the UPS 3 Day Select ® , ® ® , UPS 2nd Day ® Early A.M. ® , or UPS OnLine TM , UPS Internet Shipping, ® , and international services. , and international services. ® (If you are not using a UPS OnLine (If you are not using Air A.M. UPS Next Day Air Saver WorldShip shipping system, Compatible vendor packages delivered in the 48 contiguous states can be retrieved with a Call Tag via UPS Ground.) Hazardous Materials requiring shipping papers cannot be retrieved via UPS Return Services. for value limits and 154 See pages 153 on Return Services packages. Some of the Return Services are available via UPS CampusShip effective March 3, 2003. Some of the Return Services are available via UPS Internet Shipping 2003. effective March 31, Return Services are not provided UPS Return Services via UPS Next Day Air UPS CampusShip Access to UPS

Note: Hazardous Materials and International Dangerous Goods services are offered on a contractual basis only for those customers Whether you use UPS OnLine® WorldShip®,UPS with an automatic daily pickup. (Domestic * TM shipments of ORM-D, small quantity exceptions, Internet Shipping , or UPS CampusShip , sending and dry ice are acceptable without a contract your shipment is easy. Arrange for a pickup… and may be shipped using UPS Ground Service via a daily pickup account, One-Time Pickup ® ® service, UPS OnLine WorldShip , UPS Internet Automatic Daily Pickup emergency shipment shows up. Shipping, UPS CampusShipTM, Customer Customers who receive a daily UPS Notify UPS, and a service provider Counters, and Authorized Shipping Outlets.) pickup can always count on their will return for your package. On Call service provider to pick up any pack- Air Pickup is available for all domestic *Applicable restrictions are set forth in the ages that are ready. See pages 154 air and international services and required UPS Internet Shipping click-wrap and 155 for Weekly Service Charges. is provided at no additional charge agreement, the UPS Tariff, and the “Terms to UPS daily pickup customers. On Call Air Pickup® and Conditions” beginning on page 150. To schedule an On Call Air Pickup, UPS gives you the convenience select “Pickup” on ups.com® or call of having your domestic air or inter- 1-800-PICK-UPS®. national shipment picked up at your home or office in major metropolitan One-Time Pickup areas, Monday through Saturday. This You can call 1-800-PICK-UPS to option is especially convenient when schedule a package pickup on a future your UPS service provider has come business day for all UPS service levels, and gone before your unexpected or regardless of where you are located.

TM visit ups.com® or call…

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 138 Process. Access to UPS . Air SM 139 ® UPS Customer Counters; however, and UPS Worldwide Expedited and UPS Worldwide Authorized Shipping Outlet (ASO) An ASO is an independently owned and operated business where packages can and ground, air, be shipped via UPS’s international services. Shipping rates may locate an ASO, select “Drop-off” To vary. on ups.com or call 1-800-PICK-UPS. Refer to the Certain restrictions apply. and Conditions” beginning “Terms for details. on page 150 UPS Customer Counter Customer Counters are UPS-staffed locations usually connected to UPS can package-processing facilities. You drop off both domestic and inter- locate a national shipments here. To select “Drop-off” Customer Counter, on ups.com or call 1-800-PICK-UPS. Service Centers are generally open later Service Centers are generally than an Air Service locate To hours do vary. on ups.com select “Drop-off” Center, or call 1-800-PICK-UPS. , ® or call , and ® SM , UPS Day Air ® Letters and SM , UPS Next Day ® , UPS 2nd Day Air . ® ® It’s your choice. your It’s UPS Worldwide Express, UPS Worldwide Early A.M.

® Day Air A.M.

, UPS Next Day Air Saver ® UPS Worldwide Express Plus UPS Worldwide 1-800-PICK-UPS A.M., UPS 2nd Day Air, UPS Worldwide UPS 2nd Day Air, A.M., Express Plus, UPS Air Service Center UPS These drop-off points, located in major metropolitan areas, are staffed with UPS customer service representatives and only accept shipments for the following UPS services: UPS Next Day UPS UPS Next Day Air, Air Early A.M., UPS 2nd Next Day Air Saver, UPS Drop Box use Drop Boxes for UPS Next can You Day Air locations. …or drop it off at any of these convenient at any of these convenient …or drop it off 2nd Air UPS Worldwide Express UPS Worldwide

Paks. Each offers the latest possible pickup times. Packages and Letters having a value of more than $500 cannot be shipped via a UPS Drop Box. Drop Boxes, find conveniently located To select “Drop-off” on ups.com 1-800-PICK-UPS 140 One Global Business Partner. Whatever the size of your world, we’ll deliver. Our unified network will move not only your goods, but also critical information, and timely funds to wherever “there” is for you. We want your reach to be limitless. Getting your package into the UPS network and other essential information.

141 Track Your Shipment

UPS Tracking* What Is a Tracking Number? Within your business: Integrate UPS Tracking, We use a tracking number to identify and one of the UPS OnLine® Tools, into your locate a package as it moves through the business applications or onto your Web site. UPS system to its destination. A tracking Use a tracking number or reference number. number is automatically assigned to your For more information, visit www.ec.ups.com. package, whether you automatically or Through e-mail: Send us an e-mail at manually process your shipment. You or your [email protected]; then, specify your customer can use this number to keep track tracking or reference number. If tracking of, locate, and verify arrival of your package, only one item, specify that number within as well as other details. the subject line. If tracking multiple packages, What Is a Reference Number? list all your tracking or reference numbers For convenience, you can track a UPS package inside the body of the e-mail message. by a number of your choice. When you ship A detailed response will be sent to your a package, assign a “Reference Number” e-mail address. to coordinate with your (or your customer’s) To track your UPS® SonicAir® shipments, billing or filing system. Your chosen reference simply call 1-800-451-4550 or go to number could be a purchase order number, sonicair.ups.com to track your same-day a customer’s job number, or a phrase that shipments. helps you identify your shipment. The number you select can contain any combination of Narrowing Your Search letters and numbers up to 35 characters. More than one shipper may use a particular purchase order number or an explanatory Convenient Ways to Track Packages phrase as a reference. So when you track At ups.com®: Just log on, click on the “Track” by reference number, you can narrow your icon, and you’re ready to track up to 25 search by using four additional qualifiers: different tracking numbers. From the location – Date Range: Enter from and to dates. of your package to who signs for it when it The default is 30 days before today’s date. arrives, it’s all here with the click of a mouse. You can also track by using your own – UPS Account Number reference numbers. It’s that easy. – Destination Postal Code: Inserting a specific ZIP Code® or postal code also narrows Via wireless devices: Track packages from the search. virtually any wireless device – anywhere, *UPS tracking of your packages anytime. All you need is a text messaging or – Destination Country: Select from the drop- is subject to certain limitations. Web-enabled phone, Personal Digital Assistant, down list. See the “Terms and Conditions” or pager. To set up your UPS wireless con- beginning on page 150 for details. nection, just visit www.ups.com/wireless.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 142 Information. Track Your Shipment is subject to certain limitations. and Conditions” See the “Terms for details. 150 beginning on page *UPS tracking of your packages tracking of your packages *UPS calling SM , select the “Track” icon , select the “Track” ® 143 detailed information about each 1-800-833-9943. package, such as shipper’s name, C.O.D. package, such as shipper’s amount, current package status, and the next scheduled delivery day. from the UPS tool bar, and enter the from the UPS tool bar, UPS InfoNotice number. 12-digit UPS InfoNotice UPS indicates a delivery The UPS InfoNotice attempted. It links all or pickup has been stop to one unique packages for a delivery pending). Using reference number (patent your customer can have the one number, with the stop tracked all packages associated at once, eliminating the need to enter multiple how: tracking numbers. Here’s to ups.com Go – – Similar information is available– by – Receive Once your customers have used the UPS also InfoNotice to track their packages, they can schedule future delivery dates or make at arrangements to pick up their packages their local UPS facility. ® WorldShip ® A charge Automatic Each request for UPS Guide to Labeling. (continued) Compatible vendor shipping package. ® ® See the “Terms and Conditions” See the “Terms The printed delivery confirmations Early A.M. ® Verbal Confirmation of Delivery: Verbal system meeting the most current specifications set forth in the The shipper selects “Adult Signature Required” under “Delivery Confirmation,” and a smart label is printed with all necessary information included. are mailed. Proof of Delivery (P.O.D.): of a shipment via fax or mail is subject P.O.D. to a $3 charge, to be assessed to the shipper. of $2 is assessed per request for Verbal Day Confirmation of Delivery of a UPS Next Air beginning on page 150 for details. beginning on page 150 or UPS OnLine UPS Tracking* UPS Information Additional Delivery UPS Delivery Confirmation: for domestic confirmation of delivery package. Can be shipments at $1 per the following options: combined with one of – $1 additional – Signature Required – $1.75 additional – Adult Signature Required using a UPS OnLine by Available Track Your Shipment

UPS Visibility Services UPS Signature TrackingTM Quantum ViewTM Web-based package-tracking for instant Quantum View InboundTM access to vital information about shipments, A subscription-based information service including a digital signature image, at no that provides hourly updates about UPS additional charge. packages your suppliers ship to specific locations within your organization. By receiving Highlights proactive, detailed shipment information – Ease: Convenient computerized tracking about your inbound UPS packages, you can: available 24 hours a day, 365 days a year. – Improve inventory management – Service: Free, official UPS proof of delivery and planning. including full delivery address. – Sell goods that are in transit from your – Security: Your account is accessible with suppliers. a PIN, giving you total control of who sees the information and what type of features – Efficiently allocate receiving and production they can use. staff based on incoming shipment volume. – Detail: Get full delivery address, a digital – Reduce time spent tracking individual signature image, C.O.D. information, and packages. reference number information online. – Proactively notify your sales force and service technicians that critical shipments Sign up today at myups.com®. are on their way. – Provide enhanced, proactive customer service. – Get straight to analysis by using file formats that import directly into familiar desktop applications or enterprise systems.

To subscribe and get more information on rates and service options, visit Quantum View Inbound at myups.com.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 144 UPS Visibility Services (continued)

Quantum View OutboundTM Quantum View NotifyTM A subscription-based information service Quantum View Notify sends proactive e-mail that provides hourly updates about packages alerts of key shipment events to as many as you ship using UPS. If you ship a large five e-mail addresses per request, so you number of packages, this service proactively and your customers stay informed about the provides a broad view of critical outbound status of your most important packages. You shipment data that can help you: can choose any combination of three critical – Improve inventory management and shipment alerts for a particular package: planning. when shipment information is received by UPS, when the package is delivered, and – Bill your customers as soon as shipments when there is an exception which results in arrive, improving your receivable processes. a change in the scheduled day of delivery. – Provide proactive customer service by notifying customers before their shipment With Quantum View Notify you can: is scheduled to arrive. – Provide proactive customer service by – Aggregate shipping information across alerting customers before their shipment shipping platforms and/or multiple is scheduled to arrive. locations. – Proactively alert your sales force and – Reduce time spent tracking individual service technicians that critical shipments packages. have arrived. – Get straight to analysis by using file formats – Use the service whenever you need visibility that import directly into familiar desktop into a select number of critical shipments. applications or enterprise systems. – Send information about critical shipments directly to your customers. To subscribe and get more information on rates and service options, visit Quantum View – Reduce time spent tracking individual Outbound at myups.com®. packages. – Pay on a per-request basis, no subscription required.

Quantum View Notify is available via myups.com, UPS OnLine® WorldShip®, Information. and UPS OnLine® Compatible vendor shipping systems approved to use this service. To get more information on rates and service options, visit Quantum View Notify at myups.com. Track Your Shipment

145 Understand Your Bill

Key Areas: The amount due this period as well as amount outstanding from Here is a sample of what your bill will look like. In addition, we have a variety of billing prior invoices. See page 2 of the and payment options for flexibility in managing your business. bill for details.

Information on new or high- United Parcel Service Delivery Service Invoice www.ups.com Invoice date January 4, 2003 Invoice number 0000123456230 Shipper number 0000123456 lighted UPS offerings and our Page 1 of 15 Shipped from: For questions about your invoice, call: latest service enhancements. ABC Company (800) 811-1648 Richard Smith Monday – Friday 100 Roberts Street 8:00 a.m. – 9:00 p.m. EST Newton, NJ 07860 Or visit our Web site: The return portion contains www.ups.com Billed to: Or write: ABC Company United Parcel Service the amount due for this billing 200 Main Street P.O. Box 650580 Morristown, NJ 07960 Dallas, TX 75265-0580 period only. The amount due line Thank you for using UPS. Account status summary Summary 12/28/2002 – 01/03/2003 Weekly Page Charge Amount due this period 2,324.25 is shaded to make it easy to find. Outbound Amount outstanding (prior invoices) 1,000.00 Total amount outstanding 3,324.25 3 UPS OnLine WorldShip 292.25 Please include the Return Portion of each outstanding 5 Air Shipping Document 200.00 Our toll-free number for Invoice with your payment. See Account Status for details. 6 Worldwide Service 100.00 7 One Time Pickup 10.00 Working weekends 8 Internet Shipping 815.00 Inbound invoice questions and our We know you work extra hours, and so do we. Stretch your work week with Saturday delivery. 9 Collect 100.00 10 Third Party 500.00 11 Adjustments & Other Charges 300.00 hours of service. To write us 15 Weekly Service Charge 7.00 Amount due this Period $ 2,324.25 UPS payment terms require payment of this bill by January 15, about your invoice, please 2003. Payments not received by January 31, 2003 are subject to a late fee of 5% of the Amount Due This Period. (Details in UPS Tariff use the address listed. available at www.ups.com.) Note: All transportation charges include a temporary fuel surcharge. Effective January 6, the fuel surcharge will be 1.00 percent. For more Note: Customers with contractual information, visit ups.com. Summary of charges and Please tear off and send with your payment in the enclosed envelope. Do not use staples or paper clips. Return Portion Invoice date January 4, 2003 agreements in place may see adjustments for this billing Invoice number 0000123456230 Shipper number 0000123456 additional details on their bill. ABC Company $2,324.25 period. Outbound shipments 200 Main Street Amount due this period Morristown, NJ 07960 Amount enclosed

are separated from inbound United Parcel ServiceUnited Parcel Service Delivery Service Invoice _ If this billing address is incorrect, mark an “x” in this box www.ups.com Invoice date January 4, 2003 and make the appropriate changes above. P.O. Box 85036 Louisville, KY 40285-5036 Invoice number 0000123456230 shipments, as are additional Shipper number 0000123456 123456 0 092300 0128 1 09999999990 8 Page 2 of 15 charges and adjustments. Account Status Weekly Payment Plan This section also serves as Payments Applied Invoice Number Invoice Date Amount Paid 0000123456200 Dec. 7 100.00* a table of contents; page 0000123456210 Dec. 14 400.00 Amount Outstanding (prior invoices) Please include the Return Portion of each outstanding numbers direct you to details invoice with your payment. Invoice Number Invoice Date Balance Due 0000123456210 Dec. 14 600.00 0000123456220 Dec. 21 400.00 for each entry. Total 1,000.00 Shaded areas indicate partial payment received. * This payment has not been fully applied due to Account status provides insufficient detail. specifics about prior invoices, payments received, and amounts outstanding. Shaded areas Billing Options indicate invoices for which Domestic We accept shipments for Collect and 3rd partial payments were received. – Bill Shipper (Prepaid): Shipping charges Party billing as long as the consignee or third billed to the shipper. party has a valid UPS account number and – Bill Consignee (Collect Billing): Shipping has agreed to accept the charges. Unless charges billed to the consignee. otherwise specified at the time of shipping, shipping charges are billed to the shipper. – Bill Third Party (3rd Party): Shipping In the event of nonpayment by consignee charges billed to a party other than the or third party, the charges are billed back shipper or consignee. to the shipper. – Bill Credit Card: Shipping charges billed to a major credit card (available when using UPS Internet Shipping, an Air Shipping Visit ups.com® or call Document, or a UPS Waybill). 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 146 Billing Options (continued) International – Bill Duty, Tax, and Shipping Charges to Several billing options are available depending Shipper: Shipper pays destination country’s on the destination country and shipping duty and tax as well as all shipping charges. method used. Third-party billing is available for the shipper’s – Prepaid: Shipper pays all shipping charges; portion of the shipping charges. The third consignee or importer pays duty and Value- party must be located in the United States Added Tax (V.A.T.). and have a valid UPS account number. – Freight Collect: Consignee or importer pays Unless otherwise marked on the UPS Waybill all shipping charges, duty, and V.A.T. or indicated in a UPS OnLine® Compatible – Delivered Duty Paid, V.A.T. Unpaid: Shipper vendor shipping system, shipping charges are pays shipping charges and duty; consignee billed to the shipper’s UPS account number, pays V.A.T. and the consignee or importer pays duty and V.A.T.

Payment Options UPS may provide alternative payment terms may change, depending on your shipping to those shippers who, in the sole judgment of activity. You receive a UPS bill once a week. UPS, are appropriate risks. Where alternative Payment for all accumulated charges is due payment terms are provided, the following upon receipt of your fourth bill, or if you exceed provisions for payment of transportation and your prepayment before you receive your other charges will apply. For further details, fourth bill. refer to the UPS Tariff available at ups.com®. Bank Freight Payment Plan Weekly Payment Plan Designed for companies that deal with several Receive a bill weekly and payment is due transportation companies. We participate within seven days of receipt. with many banks around the country that consolidate and pay – on a weekly basis – Debit EFT: all delivery and freight charges for their clients. Electronic Funds Transfer Plan Each month, the participating bank issues We electronically request payment for your a statement to you summarizing and detailing UPS bill directly from your bank on a weekly the freight charges it has paid. Information. basis. Your bank deducts the amount from your checking account, and each payment UPS Prepaid is shown on your monthly bank statement. You can also purchase UPS Next Day Air®, You also receive a weekly UPS bill for your UPS Next Day Air Saver®, UPS 2nd Day Air review marked “Paid by Bank.” A.M.®, and UPS 2nd Day Air® services in

advance and use them anytime. With UPS Understand Your Bill Consolidated Payment Plan Prepaid, you purchase a quantity of Air Your company provides UPS with an initial Shipping Documents (ASDs) for UPS Next payment equal to four weeks of average Day Air or UPS 2nd Day Air services. Then, billing. This payment remains on account whenever the need arises, simply attach to cover one month’s anticipated delivery the ASD, and the shipment is on its way. charges. The amount needed on account

147 More Business Solutions

UPS Supply Chain SolutionsSM: Freight Services A Single Point of Access for Move your freight efficiently around the globe. Enhanced Business Performance Whether transported via ocean, air, or rail, Increasingly, companies are looking for ways we’ll manage the complexities so you can to maximize efficiency and contain costs manage the rest of your business. With in their supply chain functions, whether it customs brokerage, transportation manage- requires the movement of goods, informa- ment, and freight forwarding services provided tion, or funds. UPS Supply Chain Solutions through our network of locations in 120 provides the proven experience and the scale countries, products manufactured anywhere to achieve enhanced business performance in the world can be transported across borders for its customers. in shipments of any size and by any mode.

A leading provider of specialized logistics, Global Freight global freight, transportation management, Transport your freight on time. Whether you customs brokerage, financial, mail, and need to move components to production sites consulting services, UPS Supply Chain or deliver finished goods to retail shelves, Solutions offers the best of both worlds – we can meet your timing requirements by a comprehensive portfolio of services and managing transportation services with global experienced supply chain professionals, tracking. Services include air, ocean, and plus the backing and power of a global leader. road/rail freight. Trade Management Logistics Simplify the complexities of executing As a comprehensive logistics provider, international trade. With hands-on expertise, we offer services on a global or regional level, our forwarding specialists, licensed customs including supply chain management, service experts, and financial analysts can manage parts logistics, information systems, and a your import and export processing, com- network of distribution facilities worldwide. pliance assessment programs, and financial Our service parts logistics operations offer risks. A well-planned trade management 24/7 access to your inventory and one-, two-, strategy is an essential part of the infra- and four-hour delivery of your critical parts. structure to support your supply chain. A worldwide network of facilities for parts Transportation Management stocking and rapid deployment are supported We offer a full portfolio of transportation and by experienced technicians to provide network management services to best fit speedy response for repairs, replacements, your needs, regardless of the complexity installations, and preventive maintenance. or size of your shipments. We’ll develop a multimodal transportation strategy for you – We can help businesses streamline distri- including best route, mode, and carrier – bution networks, gain efficiencies, reduce that helps reduce transit time and costs, costs, improve customer satisfaction, and while improving productivity, inventory better utilize assets and capital. In addition, velocity, and customer service. we offer specialized services across a number of industries, including automotive, consumer From comprehensive logistics to global goods, health care, high tech, and retail. freight services, UPS Supply Chain Solutions is your single point of access for enhanced Visit ups-scs.com or call business performance. For more information, 1-866-822-5336 for more visit www.ups-scs.com or call toll-free information about UPS’s global 1-866-822-5336. supply chain solutions. 148 UPS CapitalSM UPS Mail InnovationsSM UPS Capital has a wide array of financial UPS Mail Innovations manages the production products to help your business grow, from and movement of mail – from first-class to solutions for working capital to extended standard mailings. From #10 envelopes to term financing. And, unlike other financial flats, we can enhance savings on production institutions, UPS Capital can provide a and postage costs, and reduce transit times. variety of lending opportunities for smaller Expedited Mail Services picks up qualified domestic and international businesses flats and irregular size mailings, manifests the through First International Bank, a UPS pieces by ZIP Code® and then delivers them Capital company. into the U.S. Postal Service facility nearest the By combining financial services with other final destination for delivery. Save on postal UPS solutions, you can gain both operational rates and get transit times comparable to first- savings and new ways to finance your busi- class mail. ness. Whether using our Collect on Delivery Mail Technologies provides customized, (C.O.D.) accelerated payment services like distributed print and mail solutions for high- C.O.D. Automatic and Secure, or UPS Capital volume, time-sensitive, and cash-critical Insurance Agency, Inc.’s trade protection mailings. We’ll receive your encrypted data services that include Credit Insurance, Cargo electronically, then sort, print, and induct Insurance, and Flexible Parcel Insurance, mailings into the U.S. Postal Service system we can help improve your balance sheet. nearest the final destination for delivery. If you want to accelerate your cash flow, Mail Technologies saves money and reduces manage risk, refinance a loan, lease equip- both production and time in transit. ment, or grow globally, then UPS Capital can do things no other financial services For more information about UPS Mail company can. Innovations, visit www.upsmailinnovations.com or call toll-free 1-866-822-5336. For more information about UPS Capital, visit www.upscapital.com or call 1-800-637-0620. UPS ConsultingSM UPS Consulting provides strategic supply All credit subject to credit approval. Products may not be available in all areas. Loans made in California are chain management consulting. Our pursuant to a Department of Corporations California consulting teams offer clients supply chain Finance Lenders license. Insurance products are management strategies that more closely offered through UPS Capital Insurance Agency, Inc. Information. and its agency partners. align business goals with operational capabilities. UPS Consulting advises clients on areas that extend beyond fulfillment and distribution such as product design, sales and marketing, planning, procurement,

production, and cash management. More Business Solutions

For more information about UPS Consulting, visit www.upsconsulting.com or call 1-404-335-1700.

149 Terms and Conditions

The following paragraphs, along with the UPS Tariff, Commodities Handled and Restrictions on Service United States when properly classified, packaged, contain the general terms and conditions under which UPS holds itself out to transport general commodities, marked, and shipped via UPS Ground or UPS United Parcel Service (“UPS”) is engaged in the trans- as usually defined, subject to the following restrictions: Ground Hundredweight Service. UPS Standard portation of small packages (including “Letters”) in its (a) No service shall be rendered in the transportation To Canada service is available for ORM-D ship- own territory and jointly through interchange with its of any package or article weighing more than ments without a contract, provided the shipper affiliates. The Terms and Conditions of Service in the 150 pounds, or exceeding 108 inches in length, has reviewed the required checklist and service UPS Rate and Service Guide are published periodically or exceeding a total of 130 inches in length and restrictions with a UPS account executive. ORM-D by UPS. The most current version of these Terms and girth combined. Additional charges, including (Consumer Commodity) packages shipped via Conditions of Service may be found at the UPS Web site an Over Maximum Limits charge of $50 (U.S.), UPS Air Services and UPS 3 Day Select within (ups.com®) and is available at all local UPS offices. may apply to any such package tendered for the United States and Puerto Rico, as well as all UPS reserves the right to unilaterally modify or amend transportation. The Over Maximum Limits charge UPS Worldwide service offerings internationally, any portion of the UPS Tariff, the UPS Rate and of $50 is applicable to any package exceeding are accepted for transportation on a contractual Service Guide, or these Terms and Conditions of 130 inches in length and girth, as measured to basis only. Service at any time without prior notice. The current determine its billable weight. Refer to the UPS (g) No service shall be rendered in the transportation version of these Terms and Conditions of Service Tariff for details. of hazardous waste. Hazardous waste is a solid and any modifications or amendments supersede all (b) No service shall be rendered in the transportation waste that meets any of the criteria of hazardous previous UPS Rate and Service Guides. Any failure of any of the prohibited articles listed in the waste as described in Section 261.3 of Title 40 to enforce or apply a term or provision of the UPS applicable UPS service guide or UPS Tariff. of the Code of Federal Regulations. Rate and Service Guide or the UPS Tariff shall not (c) No service shall be rendered in the transportation (h) UPS transports packages containing alcoholic constitute a waiver of that term or provision by UPS, of articles of unusual value (as defined in the beverages only among and within a limited number and shall not diminish or impair UPS’s right to enforce UPS Tariff), including packages having a value of states, as determined by UPS, and subject to such term or provision in the future. of more than $50,000 (U.S.); or of packages applicable state law therein. A UPS label, requesting UPS is engaged in the transportation of small packages having a value of more than $5,000 (U.S.), an adult signature upon delivery, must be affixed via a variety of services, including UPS Air Services, shipped as a result of a request for service made to each package containing alcoholic beverages. UPS Hundredweight Air Services, UPS 3 Day Select®, through the Internet by a shipper who has a UPS Packages containing alcoholic beverages are also UPS Hundredweight 3 Day Select, UPS Ground, and Internet Shipping account only; or of packages subject to certain other conditions. Access the UPS Hundredweight Ground. “UPS Air Services” having a value of more than $1,000 (U.S.) UPS Terms and Conditions of Service at ups.com includes UPS Next Day Air® Early A.M.®, UPS Next returned via Print Return Label, Print and Mail or contact UPS for specific information, including Day Air®, UPS Next Day Air Saver®, UPS 2nd Day Air Return Label, Electronic Return Label, or 1 UPS a list of states where UPS currently provides A.M.®, and UPS 2nd Day Air®. For purposes of these Pickup Attempt Return Services; or of packages transportation of alcoholic beverages. It is the Terms and Conditions of Service, “UPS Hundredweight having a value of more than $500 (U.S.) shipped responsibility of the shipper to ensure that a Air Services” includes UPS Hundredweight Next via a UPS Drop Box, or of Prepaid Letters having shipment tendered to UPS does not violate any Day Air, UPS Hundredweight Next Day Air Saver, a value of more than $100 (U.S.). federal, state, provincial, or local laws or regulations UPS Hundredweight 2nd Day Air A.M., and UPS (d) No service shall be rendered in the international applicable to the shipment. Hundredweight 2nd Day Air. (Note: UPS reserves the transportation of packages containing jewelry (i) UPS does not regularly provide service for pack- right, in its sole discretion, to use any mode of (not including costume jewelry) having a value ages containing live animals. (The term “animal” transportation whatsoever to provide the service of more than $500 (U.S.). as used here refers to anything living, except plants.) selected by the shipper. Regardless of the mode of (e) Hazardous Materials, defined as those materials UPS will only accept packages containing live transportation used, the effective UPS Rates for the regulated under Title 49 of the Code of Federal animals for shipment within the United States on service selected by the shipper shall apply.) Regulations (49 C.F.R.), and International an exception basis. Transportation for packages UPS is likewise engaged in the transportation Dangerous Goods, defined as those materials containing live animals is limited, must be pre- of packages via “UPS® SonicAir®.” regulated by the International Civil Aviation arranged, and as with all other packages, will be Organisation (ICAO) and published in the provided only according to the terms and conditions UPS is engaged in the international transportation of International Air Transport Association (IATA) contained in the UPS Tariff. small packages via “UPS Worldwide Express PlusSM,” Dangerous Goods Regulations, are accepted (j) UPS does not provide a protective service for “UPS Express NA1,” “UPS Worldwide ExpressSM,” for transportation only as a contractual service. the transportation of perishable commodities “UPS Worldwide ExpeditedSM,” “UPS 3 Day SelectSM To receive Hazardous Materials or International or of commodities requiring protection from heat From Canada,” and “UPS Standard” services. All pack- Dangerous Goods service, the shipper must sign or cold. Such commodities will be accepted for ages shipped internationally covered under a single a contract and agree to the provisions set forth transportation solely at the shipper’s risk for damage UPS Waybill shall be considered a single shipment. in the approved UPS Agreement for Transportation occasioned by exposure to heat or cold. Shippers Except in UPS Hundredweight and international of Hazardous Materials or the approved UPS shall not file claims for, and UPS shall not be liable shipments, each package or article shall be Agreement for Transportation of International for, damage to perishable commodities caused considered as a separate and distinct shipment. Dangerous Goods. All shipments, including by exposure to heat or cold, regardless of whether A “source document,” as referenced below, shipments containing Hazardous Materials or UPS fails to deliver such packages within the time is a document provided by UPS for the purpose International Dangerous Goods, will be accepted published on the UPS Web site, or as provided of shipping a package via UPS. for transportation only according to the terms and when 1-800-PICK-UPS® is called. conditions contained in the UPS Tariff. Access the (k) C.O.D., Call Tag, Delivery Confirmation, Delivery A “UPS automated shipping system,” as referenced UPS Terms and Conditions of Service at ups.com Confirmation Signature Required, Delivery below, is a UPS OnLine® system or a UPS OnLine® or contact UPS for specific information, including Confirmation Adult Signature Required, Verbal Compatible vendor shipping system that meets a list of “Common Items That May Be Classified as Confirmation of Delivery, Hold for Pickup, and UPS UPS OnLine requirements at the time of shipment. Hazardous Materials.” For more information about Return Services are not available for international Hazardous Materials, please refer to the UPS Guide shipments. ® ® Visit ups.com or call 1-800-PICK-UPS for for Shipping Ground and Air Hazardous Materials. (l) All shipments, including shipments containing guarantee details, service availability, delivery (f) Other Regulated Materials (ORM-D) packages firearms, will be accepted for transportation only are accepted for transportation without Hazardous according to the terms and conditions contained time commitments, or to request a pickup. Materials Shipping Papers within the 48 contiguous in the UPS Tariff. A UPS label, requesting an adult View the UPS Tariff at ups.com. 150 signature upon delivery, must be affixed to each bearing “Fragile,” package orientation markings be charged to the consignee along with any applicable package containing a firearm. Access the Terms (e.g., “UP” arrows or “This End Up” markings), duty and tax. However, the shipper is liable for all and Conditions of Service at ups.com or contact or any other similar such markings. charges in the event of non-payment by the consignee. UPS for more information concerning the trans- UPS provides brokerage service through UPS Custom- Refusal of Unsafe Packages portation of firearms, including handguns. house Brokerage or its designee (excluding UPS Supply UPS reserves the right to refuse any package that Chain Solutions, Inc.) at no additional charge for routine (m) UPS reserves the right to assess the shipper an by reason of the dangerous or other character of customs clearance of UPS Worldwide Express Plus, additional charge, set forth in the UPS Rates in its contents may, in the sole judgment of UPS, soil, UPS Express NA1, UPS Worldwide Express, UPS effect at the time of shipping, when: the shipper taint, or otherwise damage other packages or UPS’s Worldwide Expedited, and UPS 3 Day Select From requests UPS to obtain a signature or an adult equipment, or that is economically or operationally Canada shipments. signature upon delivery and an approved UPS impracticable to transport, or that is improperly or label is affixed to the package indicating such insecurely packed or wrapped. Additional charges may apply for complex customs request; the shipper requests UPS to obtain clearance procedures, which include, but are not Packages must be so packed or wrapped as to meet a signature or an adult signature upon delivery limited to, the following: and an approved UPS label is not affixed to the the requirements set forth in the International Safe Transit Association Procedure 1A. – Clearance procedures involving a government package indicating such request; or, the shipper agency other than customs tenders a package that, based upon its contents, Authorized Shipping Outlets – Customs Bonds requires an approved UPS label requesting an UPS Authorized Shipping Outlets or Commercial – Drawbacks adult signature upon delivery, and no such label Counters (collectively referred to within this paragraph – Formal entries involving more than five tariff lines has been affixed to the package. as “ASOs”) are independently owned and operated – Live Entries (n) Shippers are prohibited from shipping and businesses and are not agents of UPS. UPS assumes UPS will not accept for transportation packages no liability other than to the ASO, as the shipper of – Marking Attendance containing any Hazardous Materials requiring the package, for lost, damaged, or delayed shipments – Temporary Import Bonds (T.I.B.) shipping papers (defined as those materials sent via the ASO. Any such liability to the ASO is subject UPS will prepay duties and taxes on behalf of the payer. regulated under Title 49 of the Code of Federal to the limitations set forth in the UPS Tariff and these For importation into the United States, a fee, set forth Regulations [49 C.F.R.]), firearms or ammunition, Terms and Conditions of Service. All inquiries regarding in the UPS Rates applicable to the shipment in effect or articles that UPS is not authorized to accept packages shipped via ASOs must be directed to the at the time of shipping, will be assessed and billed or that UPS states in the UPS Tariff or in these ASO. UPS will deal solely with the ASO in all matters to the importer. A fee may also apply for shipments Terms and Conditions of Service that it will not concerning packages shipped via an ASO, including to other countries. accept, when such packages are presented for but not limited to: tracking/tracing requests; claims In the event a Shipper’s Export Declaration (S.E.D.) shipment at a UPS Authorized Shipping Outlet and guarantees; C.O.D. preparation and remittance; is required and is not included with the export docu- or UPS Commercial Counter. Hazardous Materials return of undeliverable packages and letters; proper ments provided by the shipper, UPS will prepare an (except ground ORM-D) cannot be picked up via packaging and labeling; and billing. Even if UPS S.E.D., using the information on the UPS Waybill or one-time pickup or On Call Air Pickup® service, responds directly to ASO customers regarding tracking other export documentation, on behalf of the shipper or retrieved via any UPS Return Service. requests, UPS will not be liable to those customers. to facilitate export. A processing fee, set forth in the ASOs are solely responsible for the issuance of any (o) UPS cannot deliver to a P.O. box. The shipper UPS Rates applicable to the shipment in effect at refunds and claims to those who shipped packages must make every effort to obtain a street address. the time of shipping, will be assessed and billed via the ASO. The ASO agrees not to ship any articles If the shipper should use a P.O. box address, the to the shipper. recipient’s phone number must be included. A which UPS does not accept for transportation. ASOs UPS may prepare a Certificate of Origin for goods package addressed to a P.O. box may experience shall indemnify and hold harmless UPS in any action against UPS arising from the loss, damage, or delay manufactured and originating within the United States delays, will not be covered by any UPS Service of a package shipped via an ASO. on behalf of the shipper when one is required but not Guarantee, and will be subject to an Address included with the export documents provided by the Correction charge. Army Post Office (APO) Provisions for Customs Clearance shipper. A processing fee, set forth in the UPS Rates and Fleet Post Office (FPO) addresses are of International Packages applicable to the shipment in effect at the time of not accepted. The shipper must provide required documentation shipping, will be assessed and billed to the shipper. for customs clearance. By providing required docu- Prohibited by Law mentation, the shipper certifies that all statements and Unless otherwise restricted for the destination country, It is the responsibility of the shipper to ensure that the shipper may elect to pay duty and tax, or duty

information relating to exportation and importation are Information. a shipment tendered to UPS does not violate any true and correct. Furthermore, the shipper under- only, by showing such instructions on the export federal, state, provincial, or local laws or regulations stands that civil and criminal penalties, including documentation and on the UPS Waybill. These applicable to the shipment. No service shall be forfeiture and sale, may be imposed for making false options are available only to shippers with a UPS rendered by UPS in the transportation of any shipment or fraudulent statements, or for violating U.S. laws account. An additional charge, set forth in the UPS that is prohibited by law or regulation of any federal, on exportation (see e.g., 13 U.S.C. Section 305, Rates applicable to the shipment in effect at the time state, provincial, or local government in the origin 22 U.S.C. Section 401, 18 U.S.C. Section 1001, of shipping, will be assessed. These services are not or destination country. and 50 U.S.C. App. 2410). available if any or all of the shipping charges are billed

to the consignee, or if a consignee chooses a broker Terms and Conditions Right of Inspection When a shipment is tendered to UPS, UPS is thereby other than UPS Customhouse Brokerage or its designee UPS reserves the right, but is not required, to open and appointed as the agent for performance of customs (excluding UPS Supply Chain Solutions, Inc.). inspect any package tendered to it for transportation. clearance, where allowed by law. UPS is specified as the nominal consignee for the purpose of designating ZIP Code®/Postal Code Information Packaging a customs broker to perform customs clearance. Local The consignee’s ZIP Code is a required part of the It is the responsibility of the shipper to ensure that authorities may require documentation confirming that address for domestic shipments. When available, proper packaging is used and that the contents UPS has been designated as the nominal consignee. ZIP+4® should be used. of packages are adequately and securely packed, wrapped, and cushioned for transportation. The use Customs penalties, storage charges, or other expenses The consignee’s postal code, telephone number, of UPS-provided packaging is not a guarantee that incurred as a result of an action by customs or failure and contact name are required parts of the address an item is sufficiently packaged for transportation. by the shipper or consignee to provide proper docu- for international shipments. UPS does not provide special handling for packages mentation or to obtain a required license or permit will

151 Terms and Conditions

Pickup Charge “Business day” means Monday through Friday except shipment; acts of God; acts of public authorities acting UPS reserves the right to assess a surcharge, set forth the following holidays: with actual or apparent authority; acts or omissions in the UPS Rates applicable to the shipment in effect New Year’s Day Thanksgiving Day of customs or similar authorities; insufficient informa- at the time of shipping, for the pickup of prepaid ship- Memorial Day Day after Thanksgiving Day* tion provided by a customer; the application of security ments, or UPS 3 Day Select or UPS Ground Return Independence Day Christmas Day regulations imposed by the government, or otherwise Service packages, when no other packages are Labor Day New Year’s Eve* applicable to the delivery location; riots, strikes, or to be picked up. *Delivery of Air and International packages only other labor disputes; civil commotions; disruptions in air or ground transportation networks, such as UPS® SonicAir® Service Guarantee In the event UPS fails to attempt delivery within the weather phenomena; and natural disasters. On-schedule delivery of UPS SonicAir packages, time published on the UPS Web site, or as provided where such services are available, to every address in when 1-800-PICK-UPS is called, UPS, at its option, UPS reserves the right to refuse any request for a the United States, and to all international destinations will either credit or refund the shipping charges for credit or refund when such request is either (a) made served, is guaranteed pursuant to the UPS SonicAir each such package to the payer only, upon request, by, or (b) based on information obtained by, a party shipping document and the UPS SonicAir Terms subject to the following conditions. This is the sole other than the payer of the shipping charges. and Conditions available at sonicair.ups.com barring remedy available under the UPS Service Guarantee. The guarantee does not apply to UPS Commercial circumstances out of UPS SonicAir’s control, including, (a) UPS’s guaranteed delivery schedule has been and Residential Ground shipments that are picked up but not limited to, the following: airline delays; failure, obtained by referencing UPS’s Web site or or scheduled to be delivered between December 12 unavailability, or refusal of a person to accept delivery contacting a UPS Customer Service office. and December 25. of the shipment; acts of God; acts of public authorities (b) Each package is properly recorded on a UPS Deliveries Attempted Three Times acting with actual or apparent authority; acts or source document or in a UPS automated without Extra Charge omissions of customs or similar authorities; the shipping system. If UPS is unable to complete delivery of a package, application of security regulations imposed by the (c) Each package in a shipment bears the appropriate a notice will be left at the consignee’s address stating government, or otherwise applicable to the delivery UPS tracking label and an address label, or a that delivery has been attempted. Thereafter, a location; riots, strikes, work stoppages, or other labor combined label generated by a UPS automated second and, if necessary, a third attempt to deliver disputes; civil commotions; disruptions in air or ground shipping system, showing the consignee’s correct the package will be made without additional charge. transportation networks, such as weather phenomena; name, deliverable address (UPS cannot deliver and natural disasters. to a P.O. box), and ZIP Code (or postal code Special Handling of Undeliverable Packages Domestic packages refused by the consignees, For additional terms and conditions, refer to the UPS for international shipments). In addition, UPS or which for any other reason cannot be delivered, SonicAir shipping document and the UPS SonicAir reserves the right, in its sole discretion, to refuse will be promptly returned to the shipper without Terms and Conditions available at sonicair.ups.com. to honor a request for a credit or refund of shipping charges for a package when that package is not additional charge. UPS Service Guarantee accompanied by a smart label and timely Package International shipments refused by the consignees, UPS guarantees on-schedule delivery of packages Level Detail (PLD) information, as defined in the UPS or which for any other reason cannot be delivered, shipped via UPS Air Services, where such services Tariff, at the time the package is tendered to UPS. will be held, and UPS will attempt to contact the are available, to every address in the United States. (d) Each UPS 2nd Day Air A.M. package is addressed shipper for further instructions. The shipper will be UPS guarantees on-schedule delivery of packages to a commercial, not residential, address. A responsible for payment of all charges, including, shipped via UPS Hundredweight Air Services, residential delivery is defined as provided in the but not limited to, forwarding, disposal, or return where such services are available, to every address UPS Tariff and in this service guide. transportation charges, as well as any duty and tax, in the 48 contiguous states. (e) Each package in a shipment bears a UPS Saturday if applicable. UPS guarantees on-schedule delivery of packages Delivery routing label when optional Saturday Interruption of Service shipped via UPS Next Day Air and UPS 2nd Day Air, service is requested and available. UPS shall not be liable for any interruption of service where such services are available, to every address (f) Each package in a shipment is tendered to due to causes beyond its control, including, but not in Puerto Rico. UPS during UPS’s published business hours. limited to, the following: the unavailability or refusal UPS guarantees on-schedule delivery of packages (g) UPS is notified in writing or by telephone of a of a person to accept delivery of the shipment; acts shipped via UPS 3 Day Select and UPS Hundredweight service failure within fifteen (15) calendar days of God; acts of public authorities acting with actual 3 Day Select, where such services are available, from the date of scheduled delivery and is advised or apparent authority; acts or omissions of customs to every address in the 48 contiguous states. of the consignee’s name and address, date of ship- or similar authorities; insufficient information provided ment, package weight, and UPS tracking number. by a customer; the application of security regulations UPS guarantees on-schedule delivery of packages (h) For UPS Worldwide Expedited shipments, the imposed by the government, or otherwise applicable shipped via UPS Ground and UPS Hundredweight guarantee shall apply only to shipments originating to the delivery location; riots, strikes, or other labor Ground, where such services are available, to every in, or destined for, the United States, and when disputes; civil commotions; disruptions in air or address in the 48 contiguous states. the billed party is resident in the United States ground transportation networks, such as weather UPS guarantees on-schedule delivery of packages and is responsible for all shipping charges. phenomena; and natural disasters. shipped via UPS Worldwide Express Plus, UPS Express Under no circumstances shall UPS be liable for any NA1, UPS Worldwide Express, UPS Worldwide UPS Rates special, incidental, or consequential damages arising Expedited, UPS 3 Day Select From Canada, and The applicable UPS Rates are determined on the basis from the transportation of property, including, but not UPS Standard, where such services are available of package and shipper characteristics, and are there- limited to, delayed delivery or failure to attempt and provided that the customs clearance is performed fore subject to change. Shippers who have a UPS daily delivery in accordance with the UPS Service Guarantee. by UPS Customhouse Brokerage or its designee pickup account and/or a customized shipping agree- Under no circumstances shall UPS be liable for any (excluding UPS Supply Chain Solutions, Inc.). ment with UPS will receive lower Daily Rates. Daily damages whatsoever for delayed delivery, except as Rates are also available upon request for shippers specifically provided for shipments made under the who currently receive On-Demand Rates and have UPS Service Guarantee. multiple shipping accounts at a location with a UPS Visit ups.com® or call 1-800-PICK-UPS® for The guarantee does not apply to UPS shipments daily pickup account and/or sustained shipping guarantee details, service availability, delivery that are delayed due to causes beyond UPS’s control, revenue of at least $105 each week for a consecutive time commitments, or to request a pickup. including, but not limited to, the following: the unavail- six-month period. Shippers not eligible for Daily ability or refusal of a person to accept delivery of the Rates will be subject to higher On-Demand Rates. View the UPS Tariff at ups.com. 152 Information. Terms and Conditions , ® WorldShip ® gives it to a UPS Packages can be Packages can be retrieved Packages can be retrieved from , a return label will be generated TM the pickup location to the destination Return Label will be charged the rate location to the destination via the service separately. The recipient affixes the label to the UPS- The recipient affixes the label separately. the package to an compatible package and takes Customer Counter, approved return location (ASO, Box), daily pickup account, Drop or calls 1-800-PICK-UPS to request service provider, fee. Packages can be a pickup for an additional in the 50 states with ARS, retrieved from any address via UPS Next Day Air, where this service is available, UPS 3 Day Select, and UPS Ground. UPS 2nd Day Air, the original shipper is Upon delivery of the package, the contract. There is no billed the rate based upon additional accessorial charge. Print Return Label – any address in the 50 states with Print Return Label service, where this service is available, via UPS Next UPS 3 Day Select, and 2nd Day Air, UPS Day Air, UPS Ground. Print Return Label service is not available via UPS Next Day Air Early A.M., UPS Next Day Air Saver, or UPS 2nd Day Air A.M. The value limit for each Print Return Label package is $1,000 (U.S.). When requested via UPS OnLine for the package. Upon delivery, a package returned for the package. Upon delivery, using a Print calculated from via the service selected. An additional charge for each Print Return Label package will be assessed when Print Return Label service is requested. The applicable charges will be those set forth in the UPS Rates in effect at the time the charge is applied. Electronic Return Label – from any address in the 50 states with an Electronic Return Label, where this service is available, via UPS UPS 3 Day Select, UPS 2nd Day Air, Next Day Air, and UPS Ground. Electronic Return Label is not available via UPS Next or UPS Day Air Early A.M., UPS Next Day Air Saver, 2nd Day Air A.M. The value limit for each Electronic Return Label package is $1,000 (U.S.). a package returned using an Electronic Upon delivery, Return Label will be charged the rate calculated from the pickup selected. An additional charge for each Electronic Return Label package will be assessed when Electronic Return Label service is requested. The applicable charges will be those set forth in the UPS Rates in effect at the time the charge is applied. Print and Mail Return Label – retrieved from any address in the 50 states with Print and Mail Return Label service, where this service UPS 2nd Day Air, is available, via UPS Next Day Air, UPS 3 Day Select, and UPS Ground. Print and Mail Return Label service is not available Next Day Air Early A.M., UPS Next Day Air UPS via or UPS 2nd Day Air A.M. Saver, The value limit for each Print and Mail Return Label package is $1,000 (U.S.). a return When requested via UPS OnLine WorldShip, label will be generated for the package. Upon delivery, a package returned using a Print and Mail Return Label will be charged the rate calculated from the UPS Internet Shipping (effective March 31, 2003), or UPS CampusShip service, ARS is a (including, without limitation, 153 Charges by use of the credit card. SM charges in the event of non-payment by the third party. charges in the event of non-payment specified above. contractual service that allows the shipper to order The preprinted labels to send to their customer. shipper signs an agreement based upon the average weight and zone of their package characteristics. Upon execution of the agreement, the shipper calls 1-800-PICK-UPS to order return labels that are preprinted with the return address designated in the contract. Upon receipt of the preprinted return labels, the shipper encloses the return label with the outbound shipment or mails the label to the recipient Authorized Return Service (ARS) – – The choice of the option must be indicated as – The choice of the option payment of all – The shipper agrees to guarantee Disbursement Fee clearance, UPS may In order to expedite customs behalf of the payer as advance duties and taxes on selected. A Disbursement dictated by the billing option will be assessed Fee based on the amount advanced and billed to the payer. Currency Conversion Rate account in a foreign currency Charges to a payer’s currency using a will be converted to the payer’s weekly exchange rate secured through Major Money Center Banks, plus an exchange fee, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping. Payments for Service payment terms require payment of all charges UPS’s within seven (7) days after receipt of the UPS bill. contains provisions for a late payment The UPS Tariff fee on past due balances any previously assessed but unpaid late payment fees), and the shipper agrees to pay such late payment fees as may be assessed by UPS. Notwithstanding any payment or billing option selected, the shipper is ultimately liable for all charges. UPS reserves the right to bill for shipping charges and all applicable accessorial charges, surcharges, and other charges based upon the characteristics of, packages actually tendered and services requested for, to UPS (collectively “Charges”). UPS reserves the right to audit bills to verify service selection; package or shipment weight; and applicability of any accessorial charges, surcharges, or other charges; and to make appropriate adjustments. If transportation charges are paid for by credit card, the shipper expressly authorizes UPS to assess any Charges and to obtain payment of the Shippers requesting an invoice adjustment (e.g., adjustment of a charge based on an incorrect rate, or type of billable weight, account number, etc.) or a refund due to a duplicate payment must notify after receiving the days UPS of the request within 180 contested bill. A partial payment against an invoice is not considered a request for an invoice adjustment. Residential Delivery A residential delivery is defined as delivery to a location that is a home, including a business operating out of a home that does not have an entrance open to the public. UPS Return Services UPS Returns and the consignee pays all other charges. port of export, and the consignee pays the balance. port of import, and the consignee pays the balance. pays all shipping charges and the destination if applicable. The consignee pays duty, country’s the balance, such as V.A.T. The shipper pays all shipping charges and the duty and tax, if applicable. destination country’s and have a valid UPS account. (b)The consignee pays all charges. Freight Collect – (c) FOB – The shipper pays shipping charges to the (d) C&F – The shipper pays shipping charges to the Unpaid – The shipper (e) Delivered Duty Paid, V.A.T. (f) and Shipping Charges to Shipper – Bill Duty/Tax The shipper must notify the consignee prior to shipping if any option other than Prepaid is selected, and that option must be indicated on a UPS source document or in a UPS automated shipping system. The amount to be billed to the shipper may be billed This option is subject to the following to a third party. conditions: – The third party must be located in the United States Shippers who currently receive Daily Rates, but no Shippers who currently receive for Daily Rates will be longer meet criteria to qualify without further notice subject to On-Demand Rates receiving On-Demand from UPS. Shippers currently may qualify for Daily Rates Rates who believe that they shipper characteristics based on a change in their a rate determination. should contact UPS to request the rates applicable Upon request, UPS will determine and make adjustments as to an On-Demand shipper discretion. UPS also will review warranted, in UPS’s of On-Demand shippers the shipper characteristics applicable rates to on a quarterly basis and change discretion. Daily Rates when warranted, in UPS’s Any such changes will be applied prospectively only, and shippers will not be entitled to any refunds or credits for charges or rates previously assessed. Payment of Charges for Domestic Shipments Unless otherwise agreed to in writing by UPS, shipping charges will be billed to the shipper. UPS accepts shipments for Collect billing and Third- Party billing provided the consignee or third party has a valid UPS account number and has agreed to accept the charges. A processing fee, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, will be charged for a missing or invalid account number when either Collect billing or Third-Party billing has been selected on the source document or in a UPS automated shipping system. An account number is invalid if it is the wrong account number for the bill-to party or if it is the account number for a consignee party who fails to pay the shipping charges. third or In the event of non-payment by the consignee or third will be billed back to the shipper. the charges party, Billing Options for International Shipments The amount billed includes, but is not limited to, shipping charges, duties, and taxes, if applicable. Unless otherwise restricted for the destination country in the applicable UPS service guide, UPS provides the following billing options: (a) Prepaid – The shipper pays all shipping charges, Terms and Conditions

pickup location to the destination via the service Call Tag service is not provided via UPS Air Services only are shown on the C.O.D. tag or system-generated selected. An additional charge for each Print and Mail or UPS 3 Day Select. label, UPS will accept a check or other negotiable Return Label package will be assessed when Print The value limit for each Call Tag package instrument issued by or on behalf of the consignee, and Mail Return Label service is requested. The is $50,000 (U.S.). in conformity with the instructions on the tag. When applicable charges will be those set forth in the UPS When requested by the shipper, UPS will pick up a instructions to collect a cashier’s check or money order Rates in effect at the time the charge is applied. package and return it to the shipper. A Call Tag service only are clearly indicated on the C.O.D. tag or system- UPS Returns Plus package will be charged the rate calculated from the generated label, UPS reserves the right to accept a 1 UPS Pickup Attempt – Packages can be retrieved pickup location to the destination plus an additional cashier’s check, a money order, an official bank check, from any address in the 50 states with 1 UPS Pickup charge for each Call Tag service package will be or other similar instrument issued by or on behalf of Attempt service, where this service is available, via assessed when Call Tag service is requested. The the consignee. All checks (including cashier’s checks UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day applicable charges will be those set forth in the UPS and official bank checks), money orders, and other Select, and UPS Ground. Rates in effect at the time the charge is applied. similar instruments tendered in payment of C.O.D.s will be accepted by UPS based solely upon the shipper 1 UPS Pickup Attempt service is not available via The UPS Service Guarantee does not apply to shipments made using a Call Tag. assuming all risk relating thereto, including, but not UPS Next Day Air Early A.M., UPS Next Day Air Saver, limited to, risk of non-payment, insufficient funds, and SM or UPS 2nd Day Air A.M. UPS Returns on the Web forgery, and UPS shall not be liable upon any such The value limit for each 1 UPS Pickup Attempt UPS Returns on the Web service is a contractual service instrument. All checks, money orders, and other similar service package is $1,000 (U.S.). initiated by a merchant’s end-users. The end-user starts instruments will be transmitted to the shipper together the process via the merchant’s Web site. After the end- When requested via UPS OnLine WorldShip, with UPS’s own check if consignee check(s) collected user completes a return form, the program generates a are for less than the C.O.D. amount. Remittances UPS Internet Shipping (effective March 31, 2003), return authorization code and package tracking number, UPS CampusShip (effective March 3, 2003), or (checks, money orders, etc.) received that are less which are coded onto a return label that is transferred than the C.O.D. dollar amount indicated by the shipper a UPS OnLine Compatible vendor shipping system, to the end-user via their Web browser. End-users can UPS will pick up a package and return it to the will be reimbursed for the full amount unless the then print and affix the label to the package they wish variance of the amount remitted is less than $1 (U.S.). designated address. Upon delivery, a package returned to return. The UPS Returns on the Web solution can Payment for any C.O.D. package of $10,000 (U.S.) or using 1 UPS Pickup Attempt service will be charged also be used by phone representatives at the merchant more must be received in a single check or monetary the rate calculated from the pickup location to the site. Upon delivery, the shipper is billed according to instrument such as a cashier’s check, a money order, destination via the service selected. An additional the terms in the contract. The value limit per package or an official bank check. charge for each 1 UPS Pickup Attempt service for the Web-browser Return Label, Returns on the In the event that a shipper timely notifies UPS that it package will be assessed when 1 UPS Pickup Web Print Return Label, Print and Mail Return Label, has not received payment of the C.O.D. amount, if Attempt service is requested. The applicable charges and 1 UPS Pickup Attempt services is $1,000 (U.S.). UPS’s records show that it collected a C.O.D. payment will be those set forth in the UPS Rates in effect at The value limit per package for Returns on the Web and the remittance has not been cashed, UPS may, in the time the charge is applied. 3 UPS Pickup Attempts is $50,000 (U.S.). its sole discretion, provide the shipper with a digital 3 UPS Pickup Attempts – Packages delivered in the C.O.D. Packages image of the check or money order along with a 50 states can be retrieved using 3 UPS Pickup Attempts C.O.D. means, for all purposes, Collect On Delivery. C.O.D. Remittance Verification in order to assist the service, where this service is available, via UPS Next UPS accepts C.O.D. packages for delivery throughout shipper in locating the missing C.O.D. payment. If the Day Air, UPS 2nd Day Air, UPS 3 Day Select, and the United States and Puerto Rico. shipper is still unable to locate the C.O.D. payment, UPS Ground. Preparation and Listing of C.O.D. Packages: C.O.D.s UPS may, in its sole discretion, provide the shipper 3 UPS Pickup Attempts service is not available via are accepted for amounts up to $50,000 (U.S.) per with an indemnified C.O.D. check or money order, UPS Next Day Air Early A.M., UPS Next Day Air Saver, package. Shippers not using a UPS automated shipping which is a digital image of the original payment or UPS 2nd Day Air A.M. system will prepare and attach to each C.O.D. package collected by UPS at the time of delivery and can be The value limit for each 3 UPS Pickup Attempts a UPS C.O.D. tag showing the amount to be collected deposited in a bank, provided that the original check service package is $50,000 (U.S.). and will enter such amount on the UPS source docu- or money order has not previously been deposited or When requested via UPS OnLine WorldShip, ment in the space provided for that purpose. Each negotiated. If the indemnified check or money order UPS Internet Shipping (effective March 31, 2003), package in a UPS Hundredweight C.O.D. shipment turns out to be invalid for any reason, including but UPS CampusShip (effective March 3, 2003), or should carry a C.O.D. tag for the goods contained not limited to insufficient funds or forgery, UPS shall a UPS OnLine Compatible vendor shipping system, in that package. not be liable upon the instrument. UPS will pick up a package and return it to the Shippers using a UPS automated shipping system will C.O.D. packages with an amount to be collected in shipper. Upon delivery, a package returned using 3 generate, and apply to each C.O.D. package, a system- excess of $500 (U.S.) will not be accepted for trans- UPS Pickup Attempts service will be charged the rate generated address label with a C.O.D. bar code and portation via a UPS Drop Box. calculated from the pickup location to the destination the amount to be collected for each individual package. Entry of a C.O.D. amount is not a declaration of value via the service selected. An additional charge for insurance purposes, nor does the payment of the for each 3 UPS Pickup Attempts service package will Responsibility for C.O.D.s: Upon delivery of each C.O.D. C.O.D. charge constitute payment of the premium be assessed when 3 UPS Pickup Attempts service is package, UPS will attempt to collect the amount shown for excess value insurance. requested. The applicable charges will be those set on the C.O.D. tag or the system-generated label forth in the UPS Rates in effect at the time the charge attached to the package and transmit to the shipper Currency in Payment of C.O.D.s: UPS will not accept is applied. the amount so collected, or, if collection cannot be currency in any amount for payment of C.O.D. made, will return the package to the shipper. The shipments. Call Tag – Packages delivered in the 48 contiguous shipper must notify UPS within forty-five (45) days Charges for C.O.D. Collections: An additional charge, states can be retrieved with a Call Tag via UPS from the date of shipment of a C.O.D. shipment if the set forth in the UPS Rates applicable to the shipment Ground service. shipper has not received payment of the C.O.D. amount, in effect at the time of shipping, will be assessed for or any claim relating thereto shall be deemed waived. each C.O.D. received for collection. Visit ups.com® or call 1-800-PICK-UPS® for If collection cannot be made within three (3) delivery As with all packages, UPS will not be liable for any attempts or the consignee refuses delivery, UPS will special, incidental, or consequential damages for guarantee details, service availability, delivery return the package to the shipper. C.O.D. packages. Consignee’s Checks in Payment of C.O.D.s: Unless time commitments, or to request a pickup. Weekly Service Charge instructions to collect a cashier’s check or money order View the UPS Tariff at ups.com. When daily pickup service is requested and furnished, 154 Information. Terms and Conditions A shipper for each additional At the time a shipper tenders At the time a shipper tenders Letters. UPS 2nd Day Air A.M. Day Air Letters weighing one (1) Day Air Letters weighing one Saver, UPS 2nd Day Air A.M., Saver, weight of the Letter. Only valid UPS accounts will receive responses container made of metal or wood. successfully transmitted or mailed P.O.D. Additional Handling Charge An Additional Handling charge, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, may be assessed for the transportation of the following: – Any article that is encased in an outside shipping may request UPS to obtain the recipient’s signature may request UPS to obtain the recipient’s and to include it on the Delivery Confirmation response. In such case, an additional charge, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, will be assessed. Delivery Confirmation Adult Signature Required – A shipper may request UPS to obtain the signature years of age or older and to include of an adult 21 it in the Delivery Confirmation response. An additional charge, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, will be assessed. UPS, in its sole discretion, will determine if delivery can be completed when such a request is made, and may request photo identification indicating The age, before completing delivery. the recipient’s shipper must use a UPS automated shipping system to initiate a request for this service. A shipper may elect to direct the response to an address other than the return address specified on the shipping label. In such case, the response will and an additional charge, be mailed individually, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, will be assessed. Note: via the mail. Proof of Delivery (P.O.D.) Upon request, UPS will provide proof of delivery of a shipment via facsimile (fax) transmission or mail. including The request must include a fax number, area code, for an operating fax machine or an address deliverable by the United States Postal Service. UPS reserves the right to assess the shipper an charge, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, Air Letter is 13 oz. The shipper agrees to comply with Air Letter is 13 oz. The shipper Express Statutes in the requirements of the Private its UPS Next Day Air and UPS 2nd Day Air Letters and UPS 2nd subject to the corresponding rate are more or pound for the applicable Delivery Confirmation Services Delivery Confirmation – the shipper may request a domestic package to UPS, by indicating Delivery Delivery Confirmation Service document or in a UPS Confirmation on a UPS source automated shipping system. Each Delivery Confirmation response will include the date of delivery and either the name of the recipient or the disposition of the in the event of a return, the response package; or, will indicate the reason for the return and the date processed. An additional charge, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, will be assessed for each such response. All responses will be consolidated and provided to the shipper in printed or electronic format. Delivery Confirmation Signature Required – 155 Kingdom by indicating the selection of this option on Kingdom by indicating the or in a UPS automated the UPS source document a Saturday Delivery shipping system and by attaching to each package. routing label provided by UPS Express of UPS Worldwide Optional Saturday delivery Express shipments from Plus and UPS Worldwide countries to specific specific locations in designated may be requested by locations in the United States option on the UPS indicating the selection of this shipment. source document for each in the UPS Rates An additional charge, set forth in effect at the time of applicable to the shipment shipping, will be assessed for each UPS Next Day Air Early A.M. and UPS Next Day Air package and and UPS Express Plus for each UPS Worldwide Express shipment received for Saturday Worldwide charge is billed to the payer of the This delivery. transportation charges. Hold for Pickup Service The shipper may request UPS to hold a domestic package at a designated UPS facility for pickup by the consignee. For each such package, the shipper will complete an address label showing the words name, telephone “Hold for Pickup,” the consignee’s name of a contact person, and the full the number, In addition, address of the designated UPS facility. the shipper will apply a UPS Hold for Pickup label below the address label on the package. UPS will hold the package at the designated facility and will attempt to contact the consignee at the telephone number shown on the label. Packages will usually be made available by 8:30 a.m. on the Packages not picked up scheduled day of delivery. within five (5) business days from the date of arrival will be returned to the shipper. UPS Next Day Air Early A.M. Confirmation of Delivery Verbal Confirmation The shipper may request optional Verbal of Delivery when shipping via UPS Next Day Air Early A.M. When this service is selected, UPS will call the shipper to confirm delivery on the day of delivery. An additional charge, set forth in the UPS Rates applicable to the shipment in effect at the time of Confirmation shipping, will be assessed for each Verbal of Delivery request and will be billed to the payer of the transportation charges. Invalid UPS Next Day Air Early A.M. Shipment Charge UPS reserves the right to assess a charge, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, for each UPS Next Day Air Early A.M. package shipped to a destination outside the UPS Next Day Air Early A.M. service area. UPS Next Day Air and UPS 2nd Day Air Letter Charges There is no weight limit on Next Day Air Letters containing letters, business correspondence, urgent documents, and electronic media. UPS Next Day Air Letters containing items other than those listed above are subject to the corresponding rates for the applicable The weight limit for a 2nd Day Air weight of the Letter. A.M. or 2nd Day Air Letter containing a letter is 14 oz. The weight limit for a Prepaid 2nd Day Air A.M. Letter is 15 oz., and the weight limit for a Prepaid 2nd Day UPS’s Saturday delivery UPS’s shipment requested each package. ing a UPS Customer Service office on each tact holidays, that the service excluding Saturday, is needed. excluding holidays, to premises every Saturday, pick up qualifying shipments. A service charge will premises be assessed if UPS calls at the shipper’s on Saturday and there are no packages to be picked up on that day. billed revenue. $ ...... 7 (b) option, UPS will call at the shipper’s At the shipper’s An additional charge, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, will be assessed for each UPS Air Services package or UPS Hundredweight Air Services shipment tendered to UPS on Saturday. Saturday Delivery UPS offers optional Saturday delivery of UPS Next Day Air Early A.M. and UPS Next Day Air Letters and packages, and UPS Hundredweight Next Day Air shipments. Saturday delivery is not available for UPS Next Day Air Saver Letters or packages. The shipper should contact UPS for information regarding by the shipper. An additional charge, set forth in the by the shipper. UPS Rates applicable to the shipment in effect at the time of shipping, will be assessed for each successfully faxed ship notification. Saturday Pickup UPS offers optional Saturday pickup of UPS Next UPS Next Day Air Early A.M., UPS Next Day Air, UPS 2nd Day Air A.M., and UPS 2nd Day Air Saver, Day Air shipments for delivery to every address in the United States and Puerto Rico. The shipper should contact UPS for information regarding UPS’s Saturday pickup area. UPS Air Services shipments picked up on Saturday receive the same delivery commitment as UPS Air Services shipments picked Saturday pickup service is provided up on Friday. by the following methods: (a) A shipper may request Saturday pickup by con- area. A Saturday Delivery routing label, provided by UPS, must be attached to The shipper may request optional Saturday delivery Express Plus shipments (subject to of UPS Worldwide Express shipments to value limits) and UPS Worldwide and the United specific locations in Canada, Germany, a weekly service charge, set forth in the UPS Rates a weekly service charge, set in effect at the time of applicable to the shipment will call upon each shipping, will be applied. UPS account once each UPS daily pickup service shipping for delivery to all business day to pick up packages pickup request and points served without a special are available for delivery. whether or not any packages is based on a daily pickup The weekly service charge total, as reflected in the weekly billing account’s billing total may UPS billing system. The weekly tendered during not necessarily reflect all packages a calendar week. The charges are as follows: – $ 0 to $14.99...... $ 16 – $15 to $59.99 ...... $ 11 – $60 or more in weekly Ship Notification Charge Upon request, UPS will provide notification, as of a directed by the shipper, Terms and Conditions

– Any cylindrical item, such as a barrel, drum, pail, Responsibility for Loss or Damage is $5,000 (U.S.) per package or Letter minus $100 or tire, that is not fully encased in a corrugated Each UPS domestic package or international shipment (U.S.), and (iii) packages or Letters returned via Print cardboard shipping container. is automatically protected by UPS against loss or Return Label, Print and Mail Return Label, Electronic – Any package with the longest side exceeding damage up to a value of $100 (U.S.). Unless a greater Return Label, or 1 UPS Pickup Attempt Return Service, 60 inches or its second-longest side exceeding value is recorded in the insured value field of the UPS in which case the maximum liability is $1,000 (U.S.) 30 inches. source document or the UPS shipping system used, per package or Letter minus $100 (U.S.), or (5) $500 the shipper agrees that the released value of each (U.S.) for packages containing jewelry (not including UPS also reserves the right to assess the Additional domestic package or international shipment is no costume jewelry) shipped via UPS international Handling charge for any package that, in UPS’s sole greater than $100 (U.S.), which is a reasonable value service minus $100 (U.S.). For more information on discretion, requires special handling. under the circumstances surrounding the transportation. the terms and conditions of this insurance, call UPS Address Correction Charge UPS’s maximum liability per domestic package or Capital Insurance Agency, Inc., at 1-877-242-7930, If UPS is unable to deliver any package as addressed international shipment shall not exceed $100 (U.S.), or write to UPS Capital Insurance Agency, Inc., by the shipper, or if the package has an incorrect or regardless of the purchase of insurance for protection at 35 Glenlake Parkway, Atlanta, Georgia 30328, incomplete address (examples include, but are not in excess of $100 (U.S.). If additional protection is to obtain an Excess Value Insurance brochure limited to, P.O. boxes, missing suite, apartment, or desired, a shipper may purchase insurance for amounts or a copy of the applicable insurance policy. unit numbers, old addresses, and missing/incorrect in excess of $100 (U.S.) by showing a value in excess Claims for loss of, or damage to, the shipper’s property ZIP Codes), UPS will determine and make reasonable of $100 (U.S.) in the insured value field of the UPS must be filed with UPS. For domestic shipments, efforts to secure the correct or complete address. source document or the UPS shipping system used. claims not made within nine (9) months after delivery If the correct or complete address is secured, UPS An insurance premium, as established by the insurer of the package or, in the case of non-delivery, within will attempt delivery, and the shipper will be provided of the shipment, will be assessed for each additional nine (9) months after a reasonable time for delivery with the correct address in order to update its internal $100 (U.S.), or fraction thereof, of insured value in has elapsed, shall be deemed waived. For international records. An additional charge, set forth in the UPS excess of $100 (U.S.) up to the Limits of Insurance, shipments, claims not made within six (6) months Rates applicable to the shipment in effect at the time and the shipper will be automatically covered as an after delivery of the package, or in the case of non- of shipping, will be assessed for an address correction. additional insured under a shipper’s interest insurance delivery, within six (6) months after a reasonable time Manual Processing policy issued to UPS as the named insured, provided for delivery has elapsed, shall be deemed waived. UPS reserves the right to assess a manual processing the shipper pays the additional charge. Insurance is The rules relating to liability established by the charge of $.50 per package or $35 per week (which- not provided for UPS Prepaid Letters. Convention for the Unification of Certain Rules Relating ever is greater) on shippers who ship packages via a The insurance policy excludes or does not provide to International Carriage by Air signed at Warsaw, UPS shipping system that applies outdated UPS Rates coverage for: articles of unusual value (as defined in Poland, on October 12, 1929, and any amendments until such time as the shipper upgrades the UPS Item 460 of the UPS Tariff); Prepaid Letters; checks, thereto shall apply to the international carriage of any shipping system to reflect current UPS Rates. phone cards, or gift cards; perishable commodities or shipment insofar as the same is governed thereby. Fuel Surcharge commodities requiring protection from heat or cold; loss There are no stopping places which are agreed upon UPS reserves the right to institute a fuel surcharge or damage due to war risks, nuclear damage, insects, at the time of tender of the shipment, and UPS on all shipments without prior notice. This surcharge moths, vermin, inherent vice (including, but not reserves the right to route the shipment in any way applies to all domestic and international transportation limited to, improper, inadequate, or unsafe packag- UPS deems appropriate. charges, including the transportation-related acces- ing or wrapping that fails to meet UPS’s published For both domestic and international shipments, neither sorial charges for Saturday pickup, Saturday delivery, standards related thereto set forth in the UPS Tariff UPS nor the applicable insurance company shall one-time pickup, and extended area/remote delivery or elsewhere), deterioration, dampness of atmosphere, be liable for any special, incidental, or consequential charges. This surcharge will be applied for such extreme of temperature, ordinary wear and tear, or that damages. UPS will not be liable or responsible for periods as UPS, in its sole discretion, may determine which occurred or arose prior to or after the course the loss of or damage to any package, the contents necessary. of transportation by UPS; and special, incidental, or of which UPS is not authorized to accept, which UPS consequential damages. Additionally, the insurance Tracking/Tracing or Refund Request Charge states that it will not accept, or which UPS has a right policy excludes and does not provide coverage for any to refuse. UPS reserves the right to assess the shipper a $3 charge damages related to providing, or the failure to provide, per request for package-tracking, package-tracing, C.O.D. service, including, but not limited to: failure Acceptance for carriage of any package or shipment or shipping-charge refund, subject to the following to collect the C.O.D. amount; failure to collect the bearing a declared value in excess of the allowed conditions: specified form of payment; collection of an instrument maximums specified in the applicable UPS Tariff or service guide, or of any package or shipment – This charge will not be assessed for the first 50 in the wrong amount; failure or delay in delivering that UPS does not accept for transportation or which package-tracking requests per calendar week, the collected instrument to the shipper; or collection shippers are prohibited from shipping, does not or for a quantity of package-tracking requests equal of forged, insufficient funds, or otherwise invalid constitute a waiver of any provisions of the UPS Tariff to or less than 20 percent of the shipper’s package instruments. or service guide limiting UPS’s liability or responsibility volume for that week, whichever is greater. The insurance policy provides that the insurer’s for any such package or shipment. – This charge will not be assessed for a quantity of maximum liability shall be the lesser of: (1) the insured package-tracing requests equal to or less than two value on the UPS source document or UPS shipping UPS Tariff All shipments are subject to the terms and conditions percent of the shipper’s package volume for that week. system used minus $100 (U.S.), (2) the lesser of the actual cost or replacement cost of the property insured, contained in the UPS Tariff, which is available at UPS – This charge may be assessed for shipping-charge at the time and place of loss or damage minus $100 locations and can be found at ups.com. refund requests when the shipment in question was (U.S.), (3) the cost of repair of damaged property minus The UPS Tariff; the effective UPS service guide and actually delivered in accordance with the UPS $100 (U.S.), (4) $50,000 (U.S.) per package or Letter the description of UPS Services at ups.com, which Service Guarantee. minus $100 (U.S.), except for: (i) packages or Letters are incorporated in the Tariff; and the UPS source shipped via a UPS Drop Box, in which case the maxi- document for each shipment, together comprise the Visit ups.com® or call 1-800-PICK-UPS® for mum liability shall be $500 (U.S.) per package or Letter complete and exclusive agreement of the parties, minus $100 (U.S.), and (ii) packages or Letters shipped except as modified by any existing or future written guarantee details, service availability, delivery as a result of a request for service made through the agreement between the parties, and may not be time commitments, or to request a pickup. Internet by a shipper who has a UPS Internet Shipping contradicted or modified by any oral agreement. account only, in which case the maximum liability View the UPS Tariff at ups.com. 156 Information. Index 157 (Import Freight Collect) ...... 88-90 (3 Day Select and Standard From Canada) ...... 91 Domestic...... 117 International ...... 117-130 Worldwide Service Zone Chart Worldwide Service Zone Chart Worldwide and International Shipments ...... 24 for Domestic Shipments ...... 22-23 for Export Shipments ...... 56 for Import Freight Collect Shipments ...... 86 for Shipments to Canada ...... 72 for Domestic Shipments...... 20 for International Shipments...... 20 D ...... 1-800-PICK-UPS (1-800-742-5877)...... 1-800-PICK-UPS Daily Pickup ...... 138 Plan Electronic Funds Transfer ..147 Debit EFT: Delivery Area Surcharge ...... 26-52 Delivery Confirmation 155 ...... 143, Destination Outside Service Area...... 131 Determining Hundredweight Charges ...... 54 Determining the Rate for Domestic Determining the Zone Determining the Zone Determining the Zone Determining the Zone and Size...... 20-21Determining Weight Dimensional Weight Dimensional Weight 153 Disbursement Fee...... 133, Documentation Domestic Documentation ...... 117 Domestic Information Service Number Certificate of Origin ...... 111, 119, 125, 127-128 125, 119, Certificate of Origin ...... 111, Option Charter Aircraft Service 63 ...... 25, 154 C.O.D. (Collect On Delivery)...... 104, 134, C.O.D. Automatic...... 104 C.O.D. Enhancement Products ...... 104 C.O.D. Secure ...... 104 Consolidated Payment Plan ...... 147 153 Currency Conversion Rate Fee...... 111, Customer Counters ...... 139 Customhouse Brokerage 111 ...... 108, 131-132 141-156

and Standard To Canada)...... 72-77 and Standard To

From Canada ...... 19, 91, 100-101, 103 From Canada 100-101, 91, ...... 19, (Import Freight Collect) 86, 96-99, 103 ...... 19, (to Canada) 85 72, 80-81, ...... 19, (Import Freight Collect)..19, 86, 92-95, 103 (to Canada)...... 19, 72, 78-79, 85 (Import Freight Collect)..19, 86, 92-95, 103 (to Canada)...... 18, 72, 78-79, 85 to Canada 72-85 19, ...... 18, (Express, Express Plus, Expedited, Index Standard From Canada...... 19, 102-103 CanadaStandard To 72, 82-85 ...... 19, 10 Kg/25 Kg Box 79 ...... 13, 3 Day Select Expedited Worldwide Expedited Worldwide Express Worldwide Express Worldwide Express Plus Worldwide Express Plus Worldwide Service Worldwide Service Zone Chart Worldwide C B A Call Tag...... 107, 154 Call Tag...... 107, CampusShip...... 116 Canada Bank Freight Payment Plan ...... 147 Bill Receiver/Freight Collect Refusal Fee.....132 Billing Options 153 ...... 146-147, Billing Options Charges...... 108 Brokerage Services...... 82, 108-111 Access to UPS ...... 138-139 Additional Charges (Domestic)...... Additional Charges (International) ...... 132-133 Additional Handling Charge...... 131, 155-156 Additional Information ...... 156 132, Address Correction...... 131, Air Service Centers ...... 139 Air Shipping Documents (ASDs) ...... 117 Aircraft Charter Service...... 25, 63 Authorized Return Service (ARS)...... 106 Authorized Shipping Outlets (ASOs) ...... 139 Automated Processing...... 114-116 Automatic Daily Pickup...... 138 Index

Heavyweight Package...... 10 D (continued) Domestic Rates and Services Hold for Pickup Service ...... 25, 63, 105, 155 Early A.M...... 18, 26-29 Hundredweight Service...... 18, 54-55, 137 Ground ...... 18, 46-53 Determining Charges...... 54 Commercial ...... 18, 46-49 Qualifications ...... 54 Residential...... 18, 50-53 Service Restrictions ...... 137 Hundredweight ...... 18, 54-55, 137 Shipment Minimum Charges...... 54-55 Next Day Air...... 18, 26-29 Next Day Air Saver...... 18, 30-33 I 2nd Day Air ...... 18, 38-41 InfoNotice...... 143 2nd Day Air A.M...... 18, 34-37 International Customer SonicAir ...... 18, 25 Service Center ...... 1-800-782-7892 3 Day Select...... 18, 42-45 International Dangerous Goods ...133, 134, 150 Domestic Service Options ...... 18 International Documentation ...... 117-130 Domestic Value-Added Services ...... 104-107 International Export Rates and Services Door-to-Door Service...... 25, 63 Expedited...... 19, 68-71, 85 Drop Boxes (Letter Centers) ...... 139 Expedited (to Canada) ...... 19, 80-81, 85 Express ...... 19, 64-67, 85 E Express (to Canada) ...... 19, 78-79, 85 Express Plus ...... 18, 64-67, 85 Early A.M...... 18, 26-29 Express Plus (to Canada)...... 18, 78-79, 85 East State Classifications...... 57, 87 SonicAir ...... 18, 62-63 Electronic Commerce (e-Commerce) Standard To Canada...... 19, 82-85 Web Site Address ...... www.ec.ups.com Worldwide Expedited ...... 19, 68-71, 85 Excess Value Insurance...... 105, 111 Worldwide Expedited (to Canada) ...... 19, 80-81, 85 Exporting a Shipment with UPS ...... 117-120 Worldwide Express ...... 19, 64-67, 85 Express Letter...... 64, 78, 92 Worldwide Express Express NA1 ...... 19, 86, 92-95 (to Canada)...... 19, 78-79, 85 Worldwide Express Plus...... 18, 64-67, 85 Express Plus Letter ...... 64, 78, 92 Worldwide Express Plus Extended Area Surcharge (to Canada)...... 18, 78-79, 85 ...... 56-61, 64-81, 86-99, 133 International Export Service Options ...... 18-19 International Import Freight Collect F Rates and Services Firearms...... 134 Expedited...... 19, 96-99, 103 Freight Services...... 148 Express ...... 19, 92-95, 103 Express NA1 ...... 19, 86, 92-95 Fuel Surcharge...... 156 Express Plus...... 19, 92-95, 103 Standard From Canada ...... 19, 91, 102-103 G 3 Day Select General Information Service Number From Canada ...... 19, 91, 100-101, 103 ...... 1-800-PICK-UPS (1-800-742-5877) Worldwide Expedited ...... 19, 96-99, 103 Ground Service...... 18, 46-53 Worldwide Express...... 19, 92-95, 103 Commercial ...... 18, 46-49 Worldwide Express Plus ...... 19, 92-95, 103 Residential...... 18, 50-53 International Import Freight Collect Service Options ...... 19 H International Shipment Hand-Carry Service ...... 25, 63 Documentation ...... 117-130 Hearing Impaired Service Number...... International Value-Added Services...... 108-112 ...... 1-800-833-0056 Internet Shipping...... 9, 114-115 Hazardous Materials...... 131, 134, 135, 138 Invoice...... 118, 119, 121 Heavy Package Sticker ...... 10

158 Information. Index 159 (International) ...... 62-63, 113 (Domestic) ...... 1-800-451-4550 (International) ...... 1-800-692-0898 Rates and Services (Domestic)...... 25, 113 Rates and Services Service Number Service Number ServicesValue-Added ...... 113 Site AddressWeb ...... sonicair.ups.com Domestic ...... 25-55 Import Freight Collect...... 92-103 International Export...... 64-85 UPS Professional Services Package Lab.....11UPS Professional Services UPS-Provided Packaging...... 12-13 (Terms and Conditions)...... 150-156 (Terms and Puerto Rico ...... 22-23, 26-29, 38-41 R S Q ...... 111, 118-119, 123 118-119, ...... 111, Saturday Delivery...... 105, 111, 155 111, Saturday Delivery...... 105, Saturday Pickup 155 ...... 105, 2nd Day Air 38-41 ...... 18, 2nd Day Air A.M. 34-37 ...... 18, 2nd Day Air Box ...... 13 2nd Day Air Letter...... 13 2nd Day Air Pak ...... 13 Service Explanations Service Guarantee ...... 152 Service Options ...... 18-19 150-151 Service Restrictions...... 134-137, Service to Alaska, Hawaii, Ship Notification – E-mail/Fax 155 111, .....105, Shipment Pricing 103 ...... 85, Export Declaration (S.E.D.) Shipper’s SonicAir Standard From Canada 102-103 ...... 19, Rates Residential Delivery (defined)...... 153 Restricted and Prohibited Articles ...... 136 153-154 Return Services 137, ...... 106-107, Routing Form...... 120, 129-130 Quantum View Inbound ...... 144 Quantum View Outbound...... 145 Quantum View Notify ...... 145 Process Your Shipment...... 17 Process Your 155 Proof of Delivery (P.O.D.)...... 143, Than 70 Pounds ...... 10 Heavyweight Packaging...... 10 More Packages Weighing Packaging Guidelines...... 6-10 Special Packaging Needs ...... 11 Domestic...... 131-132 International ...... 132-133 Vendor Shipping SystemVendor 150 ...... 9, P O N M L J Packaging ...... 6-15 Payment Options ...... 147 Pickup Charge 152 ...... 132, Prepaid ...... 147 ShipmentPrepare Your ...... 6-9 OnLine WorldShip...... 9, 114-115 OnLine WorldShip...... 9, Other Charges Other Regulated Materials (ORM)...... 134 Over Maximum Limits Charge...... 132, 133 Oversize Explanations ...... 21 On Call Air Pickup ...... 138 Pickup...... 138 One-Time OnLine Compatible NAFTA Certificate of OriginNAFTA 127-128 ...... 120, Next Day Air 26-29 ...... 18, Next Day Air Box...... 12 Next Day Air Early A.M...... 18, 26-29 Next Day Air Laboratory Pak ...... 13 Next Day Air Letter...... 12 Next Day Air Letter (Reusable) ...... 12 Next Day Air Packaging...... 12-13 Next Day Air Pak...... 12 Next Day Air Saver 30-33 ...... 18, Next Day Air Tube ...... 13 Minimum Shipment Charges ...... 85 Missing or Invalid Account Number...... 132 Letter Centers (Drop Boxes) ...... 139 Logistics ...... 148 Jewelry 150 ...... 135, Index

S (continued) W Standard To Canada ...... 19, 82-85 Waybill...... 117 State Classifications and Abbreviations...57, 87 Web Site Address ...... www.ups.com Weekly Payment Plan ...... 147 T Weekly Service Charge...... 154-155 Telecommunications Device for the Deaf Weight and Size Information...... 20-21, 135 Service Number ...... 1-800-833-0056 West State Classifications...... 57, 87 10 Kg/25 Kg Box ...... 13, 67, 79 Worldwide Expedited...... 19, 68-71, 85 Terms and Conditions (Service Explanations)...... 150-156 Worldwide Expedited (Import Freight Collect) ...... 19, 96-99, 103 3 Day Select ...... 18, 42-45 Worldwide Expedited 3 Day Select (to Canada) ...... 19, 80-81, 85 From Canada...... 19, 91, 100-101, 103 Worldwide Express...... 19, 64-67, 85 Tracking ...... 142-145 Worldwide Express Tracking Information (Import Freight Collect) ...... 19, 92-95, 103 Service Number ...... 1-800-457-4022 Worldwide Express Trade Management...... 148 (to Canada) ...... 19, 78-79, 85 Transportation Management ...... 148 Worldwide Express NA1 ...... 19, 86, 92-95 Worldwide U Express Plus...... 18, 64-67, 85 UPS CampusShip ...... 116 Worldwide Express Plus UPS Capital...... 149 (Import Freight Collect) ...... 19, 92-95, 103 UPS Consulting ...... 149 Worldwide Express Plus (to Canada) ...... 18, 78-79, 85 UPS Customhouse Brokerage ...... 108, 111 Worldwide Service (to Canada) ...... 72-85 UPS Exchange Collect...... 112 Worldwide Service Zone Chart (Export)....56-61 UPS Internet Shipping ...... 9, 114-115 Worldwide Service Zone Chart UPS Mail Innovations ...... 149 (Import Freight Collect)...... 86-90 UPS On Call Air Pickup...... 138 Worldwide Service Zone Chart UPS OnLine WorldShip...... 9, 114-115 (3 Day Select and Standard From Canada Import Freight Collect)...... 91 UPS Packaging Supplies ...... 12-13 Worldwide Service Zone Chart UPS Prepaid ...... 147 (to Canada)...... 72-77 UPS Professional Services Package Lab ...... 11 Worldwide Services Waybill ...... 117 UPS Signature Tracking ...... 144 UPS SonicAir ...... 18, 25, 62-63, 113 Z Zone Charts UPS Supply Chain Solutions ...... 148 Domestic (Instructions)...... 22-23 UPS Tariff...... 156 International Export (except Canada) ....56-61 UPS Web Site Address ...... www.ups.com International Export (to Canada) ...... 72-77 International Import Freight Collect...... 86-90 UPS World Ease...... 112 International Import Freight Collect UPS Worldwide Services Waybill...... 117 3 Day Select and Standard From Canada ...... 91 V Value-Added Services ...... 104-113 Verbal Confirmation of Delivery ...... 143, 155

160 UPS Customer Service UPS On Call Air Pickup® Web site: ups.com® Web site: ups.com Telephone: 1-800-PICK-UPS® Telephone: 1-800-PICK-UPS E-mail: [email protected] UPS OnLine® Shipping Solutions UPS International Customer Service Web site: ups.com Web site: ups.com Telephone: 1-800-727-8100 Telephone: 1-800-782-7892 ® E-mail: [email protected] WorldShip Technical Support Telephone: 1-888-553-1118 Customer Service (Spanish-speaking) ® Telephone: 1-800-877-1548 UPS SonicAir Web site: www.sonicair.ups.com UPS Rate and Service Guide Daily Rates Effective 01.06.2003 Access for the Hearing Impaired Telephone for domestic shipments: 1-800-451-4550 Web site: ups.com Telephone for international shipments: 1-800-692-0898 TTY/TDD: 1-800-833-0056 UPS CapitalSM Tracking Information Web site: www.upscapital.com Web site: ups.com Telephone: 1-800-637-0620 UPS Rate and Service Guide Telephone: 1-800-457-4022 SM E-mail: [email protected] UPS Supply Chain Solutions Web site: www.ups-scs.com Billing Telephone: 1-866-822-5336 Telephone: 1-800-811-1648

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