UPS Rate and Service Guide

UPS Customer Service UPS On Call Air Pickup® Web site: ups.com® Web site: ups.com Telephone: 1-800-PICK-UPS® Telephone: 1-800-PICK-UPS E-mail: [email protected] UPS OnLine® Shipping Solutions UPS International Customer Service Web site: ups.com Web site: ups.com Telephone: 1-800-727-8100 Telephone: 1-800-782-7892 ® E-mail: [email protected] WorldShip Technical Support Telephone: 1-888-553-1118 Customer Service (Spanish-speaking) UPS Rate and Service Guide 1 800 877 1548 UPS SonicAir® Telephone: - - - On-Demand Rates Effective 01.06.2003 Web site: www.sonicair.ups.com Access for the Hearing Impaired Telephone for domestic shipments: 1-800-451-4550 Web site: ups.com Telephone for international shipments: 1-800-692-0898 TTY/TDD: 1-800-833-0056 UPS CapitalSM Tracking Information Web site: www.upscapital.com Web site: ups.com Telephone: 1-800-637-0620 UPS Rate and Service Guide Telephone: 1-800-457-4022 SM E-mail: [email protected] UPS Supply Chain Solutions Web site: www.ups-scs.com Billing Telephone: 1-866-822-5336 Telephone: 1-800-811-1648

UPS e-Commerce Web site: www.ec.ups.com

ups.com ®

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Where shipping and consulting services, financing options, and progressive technologies keep the flow of goods, information, and funds moving at the pace you want. UPS. We’ll work for your business.

1 Table of Contents

2 Prepare Your Shipment. The ins and outs of boxes and labels – getting your package ready. Packaging Guidelines 6 Special Packaging Needs 11 UPS-Provided Packaging 12 UPS Packaging Supplies 14

Process Your Shipment. Determine the Rate 24 Express or Ground? Select your service, Domestic Export (continued) then figure out the zone and rate. UPS SonicAir® 25 UPS Worldwide ExpeditedSM ® ® Determine the Service Option 18 UPS Next Day Air Early A.M. 26 to Canada 78 ® Determine Weight and Size 20 UPS Next Day Air 26 UPS Standard To Canada 80 ® Determine the Zone 22 UPS Next Day Air Saver 30 Shipment Pricing 83 ® Domestic 22 UPS 2nd Day Air A.M. 34 Import Freight Collect ® SM Export 54 UPS 2nd Day Air 38 UPS Worldwide Express Plus 90 ® SM To Canada 70 UPS 3 Day Select 42 UPS Worldwide Express NA190 SM Import Freight Collect 84 UPS Ground – Commercial 46 UPS Worldwide Express 90 UPS Ground – Residential 50 UPS Worldwide ExpeditedSM 94 Export UPS 3 Day SelectSM From Canada 98 UPS SonicAir® 60 UPS Standard From Canada 100 UPS Worldwide Express PlusSM 62 Shipment Pricing 101 UPS Worldwide ExpressSM 62 Value-Added Services 102 UPS Worldwide ExpeditedSM 66 Automated Processing 112 UPS Worldwide Express PlusSM Manual Processing 115 to Canada 76 Other Charges 129 UPS Worldwide ExpressSM Service Restrictions 132 to Canada 76 Access to UPS 136 Essential Information. The rest of the story – tracking, billing, and business solutions. Track Your Shipment 140 Understand Your Bill 144 More Business Solutions 146 Terms and Conditions 148 Index 157

3 4 One Synchronized Flow.The hum of business. It’s a sound we love. What creates it? The well-timed, just-right blend of individual skill, smart technology, operational precision, and synchronized transactions working together every day to keep things constant – constantly moving, constantly evolving, constantly adapting to new challenges.

You can count on all phases of our business – delivery, consulting, finance, e-commerce – to keep things humming for your business. Prepare your shipment in just a few well-orchestrated moves.

5 Packaging Guidelines

Note: To prepare packages for UPS shipment, you can use your own packaging or containers available from UPS. We offer a variety of Shipping Checklist containers free of charge for UPS Air Services. Make sure you: – Use strong tape designed for shipping. We also offer corrugated cartons and packaging – Use a rigid box with flaps intact. – Do not use string or paper over-wrap. materials for purchase. UPS Packaging Supplies – Remove any labels, Hazardous – Use a single address label that has may be billed to your UPS account or a major Materials indicators, and other clear, complete delivery and return credit card. Terms and conditions will apply. shipment markings from the box. addresses. For either of these options, please visit – Wrap items separately. – Place a duplicate address label “Supplies” at ups.com®. – Use adequate cushioning material. inside the box.

Step-by-Step

Note: A double-wall container should be used Simply by observing a few basic UPS® recommends for an item(s) weighing more than 80 pounds. principles when preparing your choosing a box strength shipment, you can help ensure that that is suitable for its your package travels safely to its des- contents, based on the tination. The four steps outlined here UPS Box Strength Guide- cover the key considerations in packing lines. Never exceed the maximum most articles with care. gross weight limit for the box, which is printed on the Box Maker’s Certificate 1. Use a corrugated box. on the bottom flap of most boxes. Use a new or “almost new” corrugated box. The more a box is used, the more After years of testing and analysis, it loses its original protective qualities engineers at the UPS Professional ® and may not adequately protect your Services Package Lab (see page 11) shipment. If you must reuse a box, have developed box strength specifica- make sure it is rigid and in excellent tions for single-package distribution. Refer to the chart on the following page for recommendations in determining the proper size and maximum gross weight limit of a box. Follow these steps when using the UPS Box Strength Guidelines chart to select the most appropriate box for your shipment. 1. Weigh items to be shipped. 2. Measure and add together the condition with no punctures, tears, length, width, and height of the box. rips, or corner damage, and that all 3. Select the appropriate row where the flaps are intact. Shoeboxes, gift boxes, criteria in both columns A and B are met. or other paperboard boxes are not 4. Use column C to identify the recom- recommended. Remove old address mended Bursting Test strength box. labels, Hazardous Materials indicators Or, use column D to identify the recom- such as diamond labels and markings, mended Edge Crush Test strength box. as well as delivery markings and bar At least one of these specifications can ® ® Visit ups.com or call 1-800-PICK-UPS for codes from the previous shipment. be found on the Box Maker’s Certificate. guarantee details, service availability, delivery time commitments, or to request a pickup. 6 Prepare. Packaging Guidelines Package Lab Package ® glass, ceramics, and artwork require – may glass, ceramics, for safe shipment; special packaging require added may these packages cushioning or a double box. For assistance objects, contact the with packing fragile UPS Professional Services at [email protected] or call or at [email protected] 1-877-877-7229. *Fragile objects – such as electronics, *Fragile 7 Used primarily as void-fill material for lightweight items. Overfill the box with peanuts, then gently close the flaps and seal. Due to the shifting and settling properties of peanuts, it is recommended that a minimum of three inches of cushioning be used around the contents. Not recommended for use with flat, or dense products that may narrow, migrate to the edge or bottom of the carton during transit. Used primarily as void-fill material for lightweight items. Can be preformed to provide proper cushioning performance for specific products. Extreme hot or cold temperatures may affect the ability of air bags to provide adequate product protection. Not recommended for items with sharp corners or edges. Designed to protect and cushion lightweight items. Use multiple wraps/layers to ensure product is completely protected, especially around corners and edges. • • • • • • • • • • product-against-product damage and product-against-product from shock and protect the contents pass from the vibration which can the contents. outside of the box to combined Proper cushioning material, will protect with a strong outer container, enough cushioning your shipment. Use material to ensure that the contents cannot move when you shake the box. The following materials can be used for cushioning and protection: plastic (bubble pack) – Air-encapsulated – Expanded polystyrene “peanuts” – Inflatable packaging (air bags) (continued) ize Limit of Bursting Edge Crush Box (inches) Test (ECT) Test ABCD UPS Box Strength Guidelines UPS Box Strength 30405065 7580 75 85 200 9560 105 20080 250 32 275 350 85 40 95 44 55 NA 200 275 48 51 (lbs.) L + W + H (lbs. per sq. in.) (lbs. per in. width) 100120140 105150 110 115 350 120 400 500 61 600 71 82 NA SINGLE-WALL CORRUGATED CONTAINERS CORRUGATED SINGLE-WALL Contents Weight ofWeight S DOUBLE-WALL CORRUGATED CONTAINERS CORRUGATED DOUBLE-WALL Maximum inches of cushioning and be placed at least two inches away from the walls of the box. This will prevent 2. Provide internal protection. important to cushion the contents It’s of your package properly. Fragile Wrap each item separately. articles* need suitable separation from each other and from the corners, sides, top, and bottom of the box. Each item should be surrounded by at least two The above box strengths are only guidelines to help assure the containment and protection of products transported through single-package distribution environments. They are not to be considered packaging specifications, and all packaged products should be tested in accordance with industry- recognized performance tests to ensure the most appropriate level of product protection is achieved. Step-by-Step Packaging Guidelines

Step-by-Step (continued)

– Engineered foam enclosures • To enhance performance, it is • Should be preformed for specific recommended that the paper be products for proper cushioning tightly crumpled. performance. • Use at least four inches of paper • Materials may include expanded around and between the contents. polystyrene, polyethylene, Ensure that there is at least four polypropylene, or copolymers. inches of packing on all six sides – Foam-in-place (a foam, sprayed into of the box. the box or mixed in packets, that Clothing, blankets, and pillows are not expands and forms a protective mold proper cushioning materials. around contents) 3. Close it securely. • Provides good cushioning when Proper closure is just as important foam is evenly distributed around as adequate cushioning. the contents. • Select appropriate density of foam to meet packaging needs which can range from void-fill application to high-performance cushioning. – Corrugated board • Can be laminated together to form blocks or pads, which are useful for blocking and bracing items inside the box. To close a box securely, apply three • Can also be die-cut, slit, or scored strips of tape to both the top and to form trays, partitions, or liners to bottom of the box, so the middle increase package strength, improve and two edge seams are sealed (see performance, or separate items from illustration above). Use a strong tape each other within the package. such as the types described below: • Not recommended for fragile items. – Pressure-sensitive plastic or nylon- – Paper cushioning (multilayered paper reinforced tape padding) – not newspaper • Use a tape at least two inches • Ideal for wrapping medium- to large- or more in width. sized, non-fragile items and those • Generally, the easiest, most con- that may require moisture absorption. venient tape to use. It is versatile • Excellent for void fill. because it will adhere without water – Crumpled kraft paper – not newspaper and can stick to a variety of surfaces • Used primarily as a void-fill material and shapes. for light- to medium-weight, non- fragile items and items that are suitable for such packing materials.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 8 Prepare. Packaging Guidelines ,and UPS TM ,UPS Internet ® WorldShip ® Compatible vendor shipping Compatible ® If using a mailing tube, place If using a mailing The smart labels produced by The smart Shipping, UPS CampusShip Note: Note: OnLine the label horizontally, with the sides the label horizontally, the ends of the label pointing toward can be of the tube, so the bar code irregularly scanned. If labeling an sure the label shaped item, make to allow is placed on a flat surface for scanning. bar codes and routing include systems codes that help ensure accurate routing deliveryand prompt of your shipments. In addition, labels the use of smart allows for fast access to tracking and delivery information. UPS OnLine 9 be included on the must number label. A package addressed to a P.O. label. A package addressed delays and will box may experience UPS Service not be covered by any Correction Guarantee. An Address Army Post charge also will apply. Post Office Office (APO) and Fleet (FPO) addresses are not accepted by UPS. Failure to do if applicable. number, so may subject the shipper to an Address Correction charge. avoid confusion, place of the box. To only one address label on the box. If using a packing slip, place it on the same surface of the box as the address label. edge, closure, or on top of sealing tape. or markings. address including full street address and ZIP Code. For international shipments, include a contact name, and postal code. telephone number, of address information inside the package. – Include the suite, apartment, or unit – Place the shipping label on the top – Do not place the label on a seam, – Remove or cross out old labels – Always include your complete return – Place a duplicate label or other form (continued) with the complete address. ® Caution: Adhesion to the container Caution: Adhesion to may be affected by elements such of tape, wetness as high humidity, or dust. Reinforced fibers in the tape provide Reinforced fibers in making it less additional strength, or tearing. susceptible to splitting Use 60-pound grade tape at least Use 60-pound grade three inches wide. Code address. If you do use a P.O. box address. If you do use a P.O. telephone address, the recipient’s For international shipments, include a contact name, telephone number, and postal code. • • • 4. Use proper labeling. For timely and accurate delivery, keep these points in mind when labeling your package: ZIP – Always include the receiver’s Step-by-Step – Make every effort to obtain a street Do not use masking, cellophane, duct, paper tapes; also, or water-activated do not use string or paper over-wrap. – Water-activated reinforced tape reinforced – Water-activated Packaging Guidelines

Note: Visit “Supplies” on ups.com® or call 1-800-PICK-UPS® to request Heavy Package stickers. Packages Weighing More Than 70 Pounds Packaging materials need to be evaluated carefully for packages weighing more than 70 pounds. – Boxes need to be of strong construction, – Seal with heavy-duty tape, preferably rein- preferably with seams that are stitched forced, by applying three strips to both the or stapled, not glued. Check the strength top and bottom of the box so the middle of the box by checking the Box Maker’s and two edge seams are sealed. Certificate to make sure the size limit – Dense cushioning material is a must. and gross weight limit are not exceeded. Expanded polystyrene “peanuts” and For recommendations on determining the crumpled paper are not acceptable proper size and maximum gross weight because they crush and shift under limit of a box for individual package ship- heavy loads. Customized corrugated ments, refer to the UPS Box Strength board or engineered foam enclosures Guidelines chart in Step 1 on page 7. are more suitable and reinforce the – Use new boxes whose strength has not rigidity of the outer box. been compromised by humidity or prior- A UPS Heavy Package sticker is required use wear and tear. whenever you ship packages weighing more than 70 pounds. Place the sticker to the right of the address label, and write the package’s weight in the white box.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 10 Special Packaging Needs Prepare. Special Packaging Needs

If you ship the following items, consider their special packaging needs. Irregularly Shaped Items and Bare Metals Tape the address label on a flat surface of the item being

1 OF 2 shipped. Cover the label with clear tape. Do not use “flying 12 LB S RS INTERNATIONAL SHIPPE 6-7890 (123) 45 T 5TH FLOOR 1550 W ANYWHERE STREE129 PHOENIX AZ 85027-3 SHIP JOHN SMITH (987) 654-3210 TO: ABC COMPANY BUILDING 3 FLOOR 4 70-6672 123 MAIN STREET UT 841 tags.” Blunt all sharp or protruding edges with taped-on, SALT LAKEU CITYT 841 0-00 420841706672

1 ROUND 234 567 G 5E 03 1 UPS Z 123 4 ING #: 1 TRACK

34 5671 5E 03 12 corrugated cardboard pieces. Protect the surface of the 1Z 123 4 item as needed. An Additional Handling charge will apply. See page 129 for details. Fabric and Wallpaper Rolled goods travel best when shipped in corrugated boxes.

1 OF 2 12 LBS

SHIPPERS INTERNATIONAL (123) 456-7890 T 5TH FLOOR NYWHERE STREE 1550 W A PHOENIX AZ 85027-3129 SHIP JOHN SMITH (987) 654-3210 TO: ABC COMPANY 0-6672 If a fabric or wallpaper roll is shipped in a bag, it is BUILDING 3 FLOOR 4 T 8417 Y U 123 MAIN STREETKE CIT SALT LA 0-00 UT 841

706672 420841

1 OUND 234 567 GR 5E 03 1 UPS Z 123 4 ING #: 1 recommended to use a bag with a minimum thickness TRACK 34 5671 5E 03 12 1Z 123 4 of six mils. Make sure the bag is tightly wrapped and taped against the roll to reduce the risk of tearing. A tail on an item shipped in a bag must be compressed to the body of the item using tape. Place the address label on a flat surface of the item being shipped. Place duplicate address labels inside cores or between top layers of material. An Additional Handling charge may apply. See page 129 for details.

Tires 1 OF 2 12 LBS

SHIPPERS INTERNATIONAL (123) 456-7890 T 5TH FLOOR 1550 W ANYWHERE STREE PHOENIX AZ 85027-3129 JOHN SMITH SHIP (987) 654-3210 72 TO: ABC COMPANY 70-66 T 841 BUILDING 3 FLOOR T4 Y U 123 MAIN STREETKE CI LT LA SA UT 841 0-00

6672 4170 4208

5671 OUND 1234 GR 5E 03 S 123 4 UP #: 1Z KING Apply a wide band of pressure-sensitive tape through the center and TRAC 671 1234 5 45E 03 1Z 123 completely around the body of the tire so that the tape is attached to itself. Attach your address label to the tape band where it covers the tread. Cover the entire label with clear tape. An Additional Handling charge will apply. See page 129 for details. Bundled or Strapped Boxes Only same-sized boxes may be strapped together. Use a minimum of four crisscrossed bands, two in each direction. An address label 1 OF 2 12 LBS ONAL RNATI S INTE HIPPER S -7890 3) 456 (12 R REET FLOO RE ST 5TH YWHE 9 W AN 27-312 1550 Z 850 NIX A PHOE SMITH JOHN 0 SHIP 654-321 (987) PANY 4 TO: COM LOOR 2 ABC G 3 F 0-667 ILDIN EET 8417 BU IN STR UT 23 MA CITY 1 LAKE 00 SALT 1 0- must be placed on each box. When strapping boxes together, each box UT 84 72 17066 42084 ND ROU 234 5671 UPS G TRACKING #: 1Z 123 45E 03 1

671 1234 5 45E 03 must be strong enough to hold the total weight of the strapped bundle. 1Z 123 For example, if two 40-pound boxes are banded together into an 80-pound package, both components should be in boxes with at least an 80-pound weight capacity. An Additional Handling charge may apply. See page 129 for details. UPS Professional Services® Package Lab

Package Lab One UPS Way Hodgkins, IL 60525

Laboratory Test Report Appendix A Note: Please see page 132 for ser- The UPS Professional Services Package Lab helps customers find Customer: ABC Company A wooden mold was fabricated to duplicate the bottom molded EPS edge protectors and the monitor 123was Main subjected Street to fragility Test Control Number: 4952149 testing at incremental g-force levels inAnywhere, its normal USA shipping Date Tested: 2/3/97 orientation (note: a new monitor was used for testing after each Shipper Number: 123456 Previous Test Number: N/A damage was detected). Appendix A (con’t) Previous Test Date: N/A An accelerometer wasThe attached resultant to g-force the front levelsRequested of the are CRT as By: follows andJohn the (drops Doe monitor 1-6): was packaged in District: SNE vice restrictions related to shipping effective and cost-efficient packaging for products. Packaging Region: Northeast the original packaging and subjected to instrumented drop testing. The monitor was dropped in its normal orientationDrop (drops No. 1D-2D) N2 Pressure and in a vertical g-force orientation (screen facing downward, drops 1E-2E) with the following1 results: 110 PSIProduct: 12 Computer Monitor – Model 123XYZ 2 165 PSI 19 Breakage of the monitor (breakage defined as the Package Weight: 37 pounds Factory Package: Yes 3 210 PSI 23Test Laboratorymonitor being unable to be powered up) occurred Drop No. Height g-forceNumber of Items:51-531 DropKenosia No. Avenue Height g-force Capacity: N/A 4 300 PSI 33Danbury, CT at06810 the 48 g-force level. A second monitor was tested 1D 24"5 350 36 PSI 39 1Eto narrow the 24" g-level at which 24 damage can occur. 2D 30" 46 2E 30" 36 Hazardous Materials and International engineers evaluate the current or proposed package, conduct 6 400Container PSI Style:48 RegularThe results Slotted are Container as follows (RSC) (drops 1B-3B): Normal Orientation Certification: 51 ECT Vertical Orientation Drop No. N2 Pressure g-force Corrugation: VerticalBased CB-flute on the fragility testing results, damage can 1B 220 PSIMfg’s Joint: 26 Gluedexpect to occur at approximately 40 g’s in its normal Testing Information 2B 310Test PSI AnControl inspection Number: 35 4952149 Closure: Wideshipping Crown Staples orientation (Bottom) on a/ 2"bottom PS Tape panel (Top) drop. 3B 350 PSIof the interior40 International Safe Transit Association AdditionalApplication: Testing PerformedMultiple (Bottom) / Multiple (Top) components (ISTA) Project 1A Compression:Dimensions:No Vacuum:21 x 19.75 Nox 20 (L x W x D, inches, OD) Vibration Time: minutes Bridged Impact:of theNo monitor Torque: No Dangerous Goods. For additional a variety of industry-accepted tests, and prepare a written report A wooden mold was fabricatedOther: to simulateN/A the monitor being Frequency: CPM shipped in a verticalECT: positionrevealedNo and thatEnvironmental: was subjected toNo fragility testing Drop Height: inches Burst:a heatNo sink Climatic: No with the following resultsPackaging (drops Description 1C-4C): No. Of Drops: Burst Results:(yellowN/A arrow) Theis monitor positioned is contained in in a poly bag and centrally 2 Testing was terminated Drop No. N Pressurelocatedclose within proximity g-force the shipping container by four molded Results after the 4th drop. The 1C 350expanded PSIto the CRT. polystyrene 41 (EPS) edge protectors positioned See Appendix A for comments and recommendations. monitor was able to be 2C 450along PSIDuring the no. shipment 1-5, 52 1-6, 3-5 and 3-6 edges. A molded information, refer to the Guide for that recommends modifications to improve performance, economy, powered up, however 3C 550EPS PSI plank is positioned 64 between the gimbal and monitor in its normal 4C 700casing. PSI An instruction82 manualthe color and pattern power cordwas are also orientation, downward movement of the packaged monitor can create a cantilever effect which contained in separate polydisrupted bags. as shown in the following example: can cause the CRT to come into contact with the heat sink and crack the circuit board. It is recommended that a diagnostics test be performed on the circuit board containing the heat sink to determine if this is the point of failure. An inspection of the bottom molded EPS foam edge protectors also revealed a low amount of load bearing area for the monitor (colored in blue) Shipping Ground and Air Hazardous and efficient use of materials. The package lab also monitors and a ridge along the bottom front edge protector (blue arrow) on which the gimbal is positioned which can allow shock forces to be directly transmitted to the monitor.

Comments / Recommendations: To possibly prevent monitor damage, the following is recommended: ® For Lab Use Only: 2/3/97- (SLS) 1. Redesign the heat sink so that there is a minimum 0.5" distance between the heat sink the latest developments in package-testing research worldwide. and CRT by either relocating the heatBefore sink Testing or cutting away a section of the heatAfter sink Testing Materials at ups.com . at a 45º angle to allow for the minimum 0.5" space distance.

2. Redesign the foam edge protectors so that the monitor is shipped face down.

3. Increase the amount of foam load bearing area for the bezel (when designing the packaging for the monitor to be shipped face down). Contact your UPS account executive or the package lab at 4. Allow a minimum 0.75" clearance between the base of the gimbal and any packaging material (the molded EPS plank should remain to restrict the movement of the gimbal). [email protected], or call 1-877-877-7229 for details. Packaging Engineer Signature:

11 UPS-Provided Packaging

“Greener” Packaging You’ll find our packaging a bit “greener,” thanks to a joint project with the Alliance UPS Next Day Air®/UPS Worldwide ExpressSM Letter for Environmental Innovation. The changes There is no weight limit on Next Day Air Letters containing made have helped conserve natural resources, letters, business correspondence, urgent documents, save energy, and reduce solid waste. And they and electronic media. make for pretty tough packaging, too.

This envelope is also available in a “window” version,

featuring a built-in label pouch – ideal if you print your Choose Your Packaging own shipping labels. – Use your own packaging or use UPS-provided packaging. We offer a variety of containers Dimensions: 12.5" x 9.5" free of charge, depending on the UPS 100 percent recycled fiber (80 percent post-consumer). service selected. To request your supplies, Note: When shipping internationally, the UPS Letter may be used only for visit “Supplies” on ups.com® or call documents or electronic media of no commercial value. 1-800-PICK-UPS®. Reusable UPS Next Day Air®/UPS Worldwide ExpressSM Letter – UPS Next Day Air® packaging can also be used for UPS Next Day Air® Early A.M.®, Use this envelope and then use it again! Enjoy the same UPS Next Day Air Saver®, and UPS Worldwide features as the UPS Next Day Air Letter and have important Express PlusSM shipments. documents returned without enclosing another envelope. Three sizes are available. *Dimensional weight may apply for Dimensions: 15" x 9.5" (legal size), 13.25" x 9.5", 12.5" x 9.5" international shipments. See page 20 100 percent recycled fiber (80 percent post-consumer). for details. Note: When shipping internationally, the UPS Letter may be used only for documents or electronic media of no commercial value.

UPS Next Day Air®/UPS Worldwide ExpressSM Pak Made from tear-resistant material and ideal for flat, unbreakable items, such as large reports and bulky documents. Charges are based on weight and zone.*

Dimensions: 16" x 12.75"

15 percent post-consumer content.

UPS Next Day Air®/UPS Worldwide ExpressSM Box This sturdy box is perfect for a wide variety of merchandise. Charges are based on weight and zone.* Three sizes are available. Dimensions: 17.5" x 12.5" x 3" (large) 15.125" x 11.25" x 3" (medium) 12.25" x 10.875" x 2" (small) 90 percent post-consumer fiber.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 12 Prepare. UPS-Provided Packaging shipments. Letters, ® ® UPS 2nd Day Air for international shipments. for international shipments. 20 for details. See page

Paks, and Boxes can also be used for UPS 2nd Day Air A.M. *Dimensional weight may apply weight may *Dimensional Note:

13 Pak Box Tube SM SM SM SM ® can be rolled instead of folded, can be rolled instead Laboratory Pak /UPS Worldwide Express /UPS Worldwide Letter /UPS Worldwide Expedited /UPS Worldwide Expedited /UPS Worldwide ® ® ® ® ® and UPS 25 Kg Box charts, maps, drawings, and posters. charts, maps, drawings, ® 10 Kg: 16.5" x 13.25" x 10.75" x 13.25" Kg: 16.5" 10 15.125" x 11.25" x 3" (medium) x 11.25" 15.125" x 2" (small) x 10.875" 12.25" and UPS Worldwide Express shipments. Export forms Express shipments. and UPS Worldwide are included. Charges are based on flat rate and zone. Any shipments exceeding the maximum weights will be charged the regular Express rate for that weight shipment. x 13.875" x 17.25" 25 Kg: 19.75" Dimensions: UPS Kg Box 10 Express Plus Use these boxes for UPS Worldwide Available in three sizes for a variety of items. Charges Available are based on weight and zone.* x 3" (large) x 12.5" 17.5" Dimensions: UPS 2nd Day Air 90 percent post-consumer fiber. UPS 2nd Day Air for flat, material and ideal Made from tear-resistant and bulky unbreakable items such as large reports and zone.* documents. Charges are based on weight x 12.75" Dimensions: 16" percent post-consumer content. 15 UPS 2nd Day Air and electronic For important correspondence, documents, media. Use for domestic shipments only. version, This envelope is also available in a “window” if you print your featuring a built-in label pouch – ideal own shipping labels. x 9.5" Dimensions: 12.5" percent recycled fiber (80 percent post-consumer). 100 UPS Next Day Air with clear, Ship routine diagnostic specimens overnight mandated Use with federally watertight plastic over-wraps. weight and zone.* inner packaging. Charges are based on x 12.75" Dimensions: 17.25" UPS Next Day Air that Protects larger documents such as blueprints, weight and zone.* Charges are based on x 6" x 6" Dimensions: 38" x 6" fiber. 90 percent post-consumer UPS Packaging Supplies

The UPS Packaging Supplies store is always open at ups.com® – the place to find a great selection of packaging essentials. All top quality. All budget friendly. And all available with just a few quick clicks and keystrokes. Orders are generally delivered in one to two business days to the 48 contiguous states and can be billed to your UPS account or major credit card.* Cartons and Envelopes

UPS cartons and packing materials meet industry standards for quality and performance. Choose from a variety of 200- to 350-test, single-wall Regular Slotted Cartons (RSCs) made from corrugated kraft fiberboard with C-flute construction. Shipped flat for compact storage, all UPS cartons are appropriate for use with UPS domestic and international service options. For a full list of carton sizes and dimensions, go to “Supplies” at ups.com.

Small Corrugated Cartons Less than 12" in length. Fourteen sizes available, from the compact 4" cube to the letter-size dimensions of our popular 11.25" x 8.75" x 8" carton. Available in 10-, 20-, and 30-carton bundles.

Medium Corrugated Cartons 12" to 17" in length. Eleven sizes available for those in-between-sized shipments. Available in 10-, 20-, and 30-carton bundles.

Large Corrugated Cartons Over 17" in length. Eight sizes available for your more *Terms and conditions at the UPS Packaging bulky items. Supplies store on ups.com® will apply. Available in 5-, 10-, 20-, and 30-carton bundles.

Visit ups.com® or call 1-866-655-1649 to order your packaging supplies. 14 Prepare. UPS Packaging Supplies than 3.5" in diameter. **Accommodates items no larger **Accommodates 15 Pressure-sensitive poly envelopes to protect your packing lists or invoices. in 4.5" x 5.5". Available in 500-count quantities. Available Packing Slip Pouches Tape and Cushioning Tape Pack, protect, and seal your packages have 2" carton sealing tape, with ease. We as your choice of tape dispensers, as well paper and bubble cushioning. Other Supplies Padded Envelopes cartons, A cost-efficient alternative to corrugated kraft these envelopes are made from heavy-duty paper with uniform inner batting for cushioned protection and convenient self-seal closure. Four sizes available: – 6" x 10"– 8.5" x 12" quantities. and 150-count 50-, 100-, in Available – 9.5" x 14" – 12.5" x 19" Tri-Tubes easy so it’s open up completely, Tri-tubes contents. No more to insert and remove the protective loose-end caps, because in. Great protection end pieces are built for larger documents. 6".** in 38.25" x 6" x 6" x Available bundles. in 10-carton Available 16 One Innovative Team. What moves a package most? People. People who push the technology envelope. People who put cutting-edge, breakthrough ideas into motion and who get your shipment from here to there quickly, smoothly, and efficiently. People who develop and refine systems that are flexible and responsive, coordinated and precise. People with insight, imagination, and intelligence. The human spirit ofUPS. Put our people and systems to the test. We can handle it. Use this section to process your shipment.

17 Determine the Service Option

Domestic Fastest UPS® SonicAir® We have more guaranteed, time-definite delivery options than anyone else. When do you need UPS Next Day Air® Early A.M.® it there? Faster UPS Next Day Air® UPS Next Day Air Saver® Domestic UPS 2nd Day Air A.M.® UPS 2nd Day Air® UPS SonicAir® UPS 2nd Day Air A.M.® Guaranteed delivery coast to coast, usually Guaranteed delivery by noon on the second Fast UPS 3 Day Select® UPS Ground in four to six hours. Available 24 hours a day, business day to metropolitan commercial 365 days a year. Specific delivery time destinations where UPS Next Day Air delivery guaranteed at time of order placement. is committed by 10:30 a.m. Not available to International Export destinations where UPS Next Day Air delivery UPS Next Day Air® Early A.M.® is committed by noon or end of day. Fastest UPS SonicAir Guaranteed overnight delivery on business SM UPS Worldwide Express Plus days by 8:00 a.m. to major cities in the 48 UPS 2nd Day Air® Faster UPS Worldwide ExpressSM contiguous states and by 8:30 a.m. to many Guaranteed on-time delivery by the end of UPS Worldwide ExpeditedSM other U.S. cities, including Anchorage, the second business day to every address Fast UPS Standard To Canada Alaska. Additionally, we deliver to literally throughout the United States and Puerto Rico. thousands more ZIP Codes than anyone else. UPS 3 Day Select® ® International Import Freight Collect UPS Next Day Air Guaranteed delivery by the end of the third Guaranteed delivery to all 50 states and Puerto business day to every address in the 48 Fastest UPS Worldwide Express Plus Rico by 10:30 a.m., noon, or end of day the contiguous states. UPS Express NA1 next business day, depending on destination. Faster UPS Worldwide Express UPS Ground ® UPS Worldwide Expedited UPS Next Day Air Saver Guaranteed day-definite delivery to every Guaranteed delivery by 3:00 p.m. or 4:30 p.m. address within the 48 contiguous states. Fast UPS 3 Day SelectSM the next business day to commercial destina- From Canada tions where UPS Next Day Air delivery is UPS Standard From Canada committed by 10:30 a.m. or noon, respectively. Shipments to residential locations within Note: For additional details about the Next Day Air Saver area are delivered UPS service options, see the rate by end of day. section beginning on page 24. Not available to destinations where UPS Next Day Air is committed for end of day.

International Export

UPS SonicAir® UPS Worldwide Express PlusSM Available every day. Guaranteed service from Guaranteed delivery by 8:30 a.m. to more the United States to more than 180 countries than 580 cities in 15 countries. Time in transit and territories worldwide. Service is typically is typically two business days, but delivery is completed within 24 hours, including customs guaranteed by 8:30 a.m. on the next business Visit ups.com® or call clearance. Specific delivery time guaranteed day to major metropolitan areas in Canada. 1-800-PICK-UPS® for guarantee at time of order placement. details, service availability, delivery time commitments, or to request a pickup. 18 International Export (continued)

UPS Worldwide ExpressSM the next business day to most major business Guaranteed delivery to more than 200 centers, and by the end of the business day countries and territories. to most other destinations in Canada.

Delivery guaranteed by 10:30 a.m. the UPS Worldwide ExpeditedSM second business day for shipments to major Guaranteed delivery to more than 56 business centers, including more than 1,000 destination countries: cities across Europe, and by end of day to – To Canada, typically within three most other destinations. business days to most destinations. When you call for an early pickup from a – To Mexico, typically within three major metropolitan area, overnight delivery business days. Process. of Letters and documents is guaranteed by – To major destinations in Europe, Asia, the end of the next business day to the world’s and Central and South America, typically most important business centers in Europe, within four or five business days. Asia, Central and South America, and Mexico. Determine the Service Option UPS Standard To Canada For UPS Worldwide Express shipments to Guaranteed, economical ground delivery to Canada, overnight delivery of UPS Letters most addresses in the 10 provinces of Canada. and packages is guaranteed by 10:30 a.m.

International Import Freight Collect

UPS Worldwide Express PlusSM UPS Worldwide ExpeditedSM Guaranteed delivery by 8:00 a.m. or 8:30 a.m., Delivery is guaranteed within two to five days, depending on destination, from major busi- depending on origin. Available from more than ness centers around the world to major 56 countries: business centers in the United States. – From Canada, typically within two business days. UPS Worldwide ExpressSM NA1 Guaranteed overnight delivery across the – From Mexico, typically within three United States from many major European business days. business centers. All Worldwide Express – From Europe, Asia, and Central and destinations will receive Letters, documents, South America, typically within four and packages by 10:30 a.m. the next or five business days. business day from Europe if an earlier pickup UPS 3 Day SelectSM From Canada is requested in select origin postal codes. Guaranteed delivery by the end of the third UPS Worldwide ExpressSM business day from most locations in Canada Guaranteed delivery from more than 170 to every address in the 48 contiguous states. countries and territories. Overnight delivery UPS Standard From Canada of Letters, documents, and packages is Guaranteed, economical ground delivery guaranteed from major business centers from Canada to every address in the 48 across Canada and Mexico. Two-day package contiguous states. delivery is guaranteed from most of Europe.

19 Determine Weight and Size

Billable Weight: Actual, Dimensional, or Oversize? Determining which weight to use in calculating your rate requires that Domestic Shipments, Including Puerto Rico (Dimensional Weight) ® ® you determine which rule applies. For UPS Next Day Air Early A.M. , UPS Next L x W x H Dimensional Weight = Different rules apply depending on Day Air®, UPS Next Day Air Saver®, UPS 2nd 194 the service selected. Dimensional Day Air A.M.®, UPS 2nd Day Air®, and UPS L = Length in inches H weight applies to all service options 3 Day Select®: W = Width in inches H = Height in inches that may involve an aircraft. 1. Determine actual weight. L W Dimensional weight considers density, Use any standard scale. which is the amount of space a 2. Determine dimensional weight. dimensional weight in pounds. Increase package occupies in relation to its Multiply the package length by the width by any fraction to the next pound. actual weight, to determine billable the height. For each measurement, round Multiple Packages weight. Calculations of dimensional off any fraction to the nearest whole inch (for If you have more than one package to be weight are based on the International example, 1.00" to 1.49" will be considered shipped, consider each package a separate Air Transport Association (IATA) 1 inch, and 1.50" to 1.99" will be considered shipment for weight calculation purposes. volumetric standards. Similar rules, 2 inches). The result is the cubic size. If this 3. Determine billable weight. Oversize 1 and 2, apply to ground number is 1,728 inches or less, use the Compare each package’s actual weight shipments. actual weight in your rate calculation. to its dimensional weight. The larger of the Irregularly Shaped Packages If this number is more than 1,728 inches, two weights is the billable weight and should Measure boxes or containers that divide the cubic size by 194 to determine be used to calculate the rate. are not rectangular to determine dimensional weight and whether the International Shipments (Dimensional Weight) package is within maximum limits. For UPS Worldwide Express PlusSM, UPS Treat the irregularly shaped package Dimensional Weight L x W x H Express NA1, UPS Worldwide ExpressSM, = as if it were in a regular rectangular ()in Pounds 166 UPS Worldwide ExpeditedSM, UPS 3 Day H box. Measure the length, width, L = Length in inches SM and height of the package Select From Canada, and UPS Standard W = Width in inches from its extreme points. From Canada: H = Height in inches L 1. Determine actual weight. W Length Use any standard scale. Dimensional Weight = L x W x H in Kilograms Height 2. Determine dimensional weight. ()6,000 H Multiply the package length by the width by L = Length in centimeters W = Width in centimeters the height. For each measurement, round H = Height in centimeters off any fraction to the nearest whole number L W Width (for example, 1.00 to 1.49 will be considered Packages that exceed UPS 1, and 1.50 to 1.99 will be considered 2). Note: to determine the dimensional weight. To weight and size limits are not accepted The result is the cubic size. convert metric measurements into pounds, for transportation. If found in the For a multiple-package shipment, add multiply the result by 2.20465. Increase any UPS system, they are subject to the result for all of the packages together. fraction to the next pound. an Over Maximum Limits charge. The total is the cubic size of the shipment. 3. Determine billable weight. See page 130 or 131 for details. (If you are using a UPS Shipping Record book, Compare the package’s/shipment’s actual each international package is considered weight to the dimensional weight. The larger Visit ups.com® or call a separate shipment for billing purposes.) of the two weights is the billable weight and 1-800-PICK-UPS® for guarantee Divide the cubic size by 166 if measured in should be used to calculate the rate. details, service availability, inches, or by 6,000 if measured in centimeters, delivery time commitments, or to request a pickup. 20 Domestic and International Shipments (Oversize 1 and 2) Determine if Oversize 1 or Oversize 2 rules apply to your UPS Ground and UPS Standard To Canada shipments. Oversize 1 Oversize 2 A package is considered “Oversize 1” (OS1) A package is considered “Oversize 2” (OS2) when its combined length and girth exceeds when its combined length and girth exceeds 84 inches, and combined length and girth 108 inches, and actual weight is less than is equal to or less than 108 inches, and actual 70 pounds. weight is less than 30 pounds. For each OS2 package, the billable weight For each OS1 package, the billable weight is 70 pounds. is 30 pounds.

Tool: To help you determine if your package’s dimensions are within UPS size limits, a 130-inch Process. chain is available upon request by calling 1-800-PICK-UPS®.

Start here 84" 108" 130" Items Shipped in Bags Determine Weight and Size Step 1: Measure Girth Step 2: Measure Length Shape – When multiple items are Girth is the distance shipped in a flexible container (e.g.,

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• • • - • • - • • • girth measurements will be at the sole •- • • • • • • • • • • • • • • -•-• • - • • • --•-•-•-•-•-•-•-•- • •-•-• • • • • • --•-•• •- •-•-• • • - • • • • -•-•• •-•-•--• • • • • • • • • --•-• ••-•-•-•-•--• • • • • • • • • • • • -• • • • • • •--•-•• ••-•-•-•-•-•-•-•-•-•-• or object. •-•-•-•-•-•-•-•-•• discretion of UPS. As always, the billable weight will be the greater of the Weight and Size Information dimensional or oversize weight as The information below applies to all UPS service options except UPS® SonicAir®, unless otherwise compared to the actual weight. indicated. Tails – A tail on an item shipped in a Maximum Weight Maximum Length bag should be measured for the amount For domestic shipments, the maximum weight The maximum length per package is 108 of space it takes up in a reasonably per package is 150 pounds. For international inches or 270 centimeters. A package with compressed fashion. Any tail that is shipments, the maximum weight of a package the longest side measuring over 60 inches created by placing an item in a bag may vary by destination or origin. Call the or the second-longest side measuring over must be compressed and taped to UPS International Customer Service Center 30 inches in length will be subject to an the body of the item. at 1-800-782-7892 for details. Additional Handling charge of $5. Note: Packages that exceed UPS The maximum weight for a Hazardous Maximum Size weight and size limits are not accepted Materials/International Dangerous Goods The maximum size per package is 130 for transportation. If found in the package (contractual service only) is inches or 330 centimeters in length and UPS system, they are subject to 70 pounds, unless further restricted in girth combined. For irregularly shaped an Over Maximum Limits charge. the Guide for Shipping Ground and Air air packages, see page 20 for instructions. See page 130 or 131 for details. Hazardous Materials at ups.com®. Call the UPS Hazardous Materials Support Center at 1-800-554-9964 for details.

21 Determine the Zone Domestic Shipments

Note: UPS OnLine® WorldShip®, UPS Internet Domestic Shipping, UPS CampusShipTM, or a UPS OnLine® Compatible vendor shipping system will auto- Where is your package going? We’ve divided the United States and Puerto Rico into matically determine the zone for you. numbered zones. Use your UPS Zone Chart to determine the destination zone for the domestic service option (except UPS® SonicAir®) you’ve chosen.

Your chart is provided separately and is based on your origin ZIP Code®. View or down- load your UPS Zone Chart at ups.com®, or order one by calling 1-800-PICK-UPS®.

Within the 48 Contiguous States and to Puerto Rico

Instructions are at the top on the front that UPS Next Day Air® Early A.M.® uses of your UPS Zone Chart. Please note the same zones as UPS Next Day Air®.

Example: If you are shipping from ZIP Codes 02001 to 02499, take the first three digits of the receiver’s ZIP Code and refer to the sample ZONES UPS Zone Chart at right: Next 2nd Next Day 2nd Day 3 DESTINATION Day Air Day Air Day For a Ground shipment from ZIP CODES Ground Air Saver Air A.M. Select an origin in ZIP Code 02001 117-126 2 102 132 202 242 302 to a destination located in ZIP 127 3 103 133 203 243 303 Code 12955, the zone is 3. 128 2 102 132 202 242 302 129-139 3 103 133 203 243 303 140-147 4 104 134 204 244 304 148-149 3 103 133 203 243 303 150-168 4 104 134 204 244 304 169-172 3 103 133 203 243 303 173-174 4 104 134 204 244 304

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 22 From the 48 Contiguous States to Alaska and Hawaii

Instructions are on the back of your Next Day Air® Early A.M.® uses the UPS Zone Chart. Please note that UPS same zones as UPS Next Day Air®.

Example: We provide service to all points in Alaska and Hawaii. Locate the destination ZIP Code® on the sample UPS Zone Chart to obtain the zone for the service level of your choice.

For a UPS Next Day Air shipment from ALASKA ZONES an origin anywhere in the 48 contiguous Next 2nd states to a destination in Alaska located DESTINATION Day Day ZIP CODES Air Air in ZIP Code 99556, the zone is 124. 99501-24 124 224 99540 124 224 Process. 99547-55 126 226 99556 124 224 99557-59 126 226 99561 126 226 Determine the Zone 99563-66 126 226 Domestic Shipments

23 Determine the Rate

Note: UPS Internet Shipping, a UPS Domestic and International OnLine® Compatible vendor shipping system, or the Quick Cost Calculator on You’ve chosen the service option, computed the billable weight, and looked up the shipping zone. ups.com® will automatically determine Now you can determine the rate. And it’s the same process whether you’re shipping domestically, the rate for you. exporting to other countries, or importing into the United States.

Note: The applicable UPS Rates are Domestic, Export, and Import Freight Collect (except UPS® SonicAir®) determined on the basis of package and shipper characteristics, and 1. Go to the pages listing the rates for the Example: are therefore subject to change. service option you’ve selected. On page 27, for a UPS Next Day Air® shipment Visit ups.com or see the “Terms weighing 40 pounds where the destination 2. Match the billable weight to the appropriate and Conditions” beginning on zone is 104, the rate would be $104.25. zone. Add surcharges if special options page 148 for details. or additional services are selected.

UPS Next DayAir ® Guaranteed Overnight By 10:30 a.m.* Domestic Zones 102 103 104 105 106 107 108 124** 125** 126** 36 Lbs. $48.50 $58.50 $96.50 $104.75 $110.25 $112.75 $116.25 $116.50 $116.50 $130.00 37 49.25 59.50 98.50 107.00 112.50 115.25 118.75 119.00 119.00 132.50 38 50.00 60.25 100.50 109.25 114.75 117.75 121.25 121.50 121.50 135.00 39 51.00 61.25 102.25 111.50 117.00 120.25 123.75 124.00 124.00 137.50 40 51.75 62.50 104.25 113.50 119.00 122.50 126.25 126.50 126.50 140.00

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 24 UPS SonicAir ® Same-Day Service Domestic

Same Day. Any Time. Any Place in the United States.

UPS SonicAir offers same-day guaranteed delivery to any address in the United States, typically between four and six hours. That’s speed. Moreover, there are few limitations: ship at any hour of the day, on any day of the year, including holidays. That’s flexibility.

Service Highlights – Web-Enabled: Quick quotes, pickup and – Fast Pickup: Usually within 60 minutes delivery options, online ordering and tracking, of order placement. and account management via the Web – Guarantee: Specific delivery times are at sonicair.ups.com. guaranteed at order placement. – Confirmation: Automatic verbal delivery – Ease: For most shipments, simply use confirmation. your UPS account number and sign the Available Options shipping document provided by the courier – Door-to-Door: We pick up from your door Process. at the time of pickup. and deliver to the final destination. – Few Size and Weight Limitations: Aircraft – Hold for Pickup: We pick up from your door, can be chartered if necessary to accommo- deliver to the destination airport, and hold date needs. Certain restrictions may apply.

for pickup by the recipient. Determine the Rate Call 1-800-451-4550 for more information. – Hand-Carry Service: A dedicated SonicAir – Anywhere: Send to/from all U.S. addresses. courier will carry your shipment from your (Please see page 60 for UPS SonicAir door, on board the flight, and to your final international service.) destination. – Proactive: Proactive communication – Aircraft Charter: We can arrange for a char- of the shipment status sent via e-mail, tered aircraft to transport your shipment. phone, or fax, including any changes Services and Rates in the delivery schedule. Proof of delivery Note: For pickup and Door-to-Door (48 States) – 25 pounds or less: provided upon shipment arrival. delivery, a $2.25 fee Shipments picked up – Verification: We automatically contact the will be assessed for each and delivered door-to-door ...... $169 shipper to confirm the time of delivery and additional mile or fraction Hold for Pickup – 25 pounds or less: provide the name of the person who signed thereof beyond a 15-mile UPS Shipments held for recipient pickup for it, at no additional charge. radius from destination at destination airport ...... $153 ®

– Tracking: Information available online at airport. See page 111 SonicAir sonicair.ups.com 24 hours a day, 365 days Retrieval: Shipments picked up at for UPS SonicAir® a year, or by calling 1-800-451-4550. destination airport and delivered ...... $45 additional charges.

– Informed: Tracking information available Drive (within 15 miles) – 50 pounds or less: ® – Domestic 30 minutes after scheduled departure Shipments picked up and driven Note: Hazardous Materials and 30 minutes prior to scheduled arrival, to destination ...... $45 are not accepted in UPS so you know about any potential delay. Express Freight – 100 pounds or more: SonicAir service. – Reports: Detailed performance reports Freight shipments delivered door-to-door for shipments upon request at no (varies by lane) ...... $1.75 to $3 per pound additional charge. Hand-Carry: Shipments hand-carried, door-to-door ...... Based upon destination Visit sonicair.ups.com or call Charter: Shipments sent by chartered 1-800-451-4550 for guarantee aircraft ...... Based upon shipment details, service availability, and destination delivery time commitments, or to request a pickup. 25 UPS Next DayAir ® Guaranteed Overnight By 10:30 a.m.*

® Domestic UPS Next Day Air Zones 102 103 104 105 106 107 108 124** 125** 126** Fast, guaranteed delivery to every address in all Letter $14.00 $15.75 $16.50 $17.00 $17.50 $18.50 $19.00 $19.25 $19.25 $26.25 50 states and Puerto Rico by 10:30 a.m., noon, 1 Lbs. 16.25 19.25 22.75 24.75 27.00 28.25 29.00 30.50 30.50 43.75 or end of day the next business day, depending 2 17.25 20.75 25.50 27.75 30.25 31.25 32.00 34.00 34.00 47.25 on destination. Optional Saturday pickup 3 19.00 21.75 28.25 30.50 33.50 34.75 35.50 37.50 37.50 50.50 and delivery. 4 20.00 22.75 31.00 33.50 36.50 37.75 38.50 40.75 40.75 54.00 5 21.25 24.25 33.50 36.25 39.50 40.75 41.75 43.75 43.75 57.00 UPS Next Day Air® Early A.M.® 6 22.00 25.25 36.00 39.00 42.75 44.00 45.00 46.75 46.75 60.00 7 22.75 27.00 38.50 42.00 46.00 47.00 48.25 49.50 49.50 63.00 Faster, guaranteed overnight delivery on 8 23.75 28.25 41.00 44.75 49.25 50.25 51.25 52.50 52.50 65.75 business days by 8:00 a.m. to major cities 9 24.50 29.75 43.75 47.50 52.50 53.75 54.50 55.25 55.25 68.75 in the 48 contiguous states and by 8:30 a.m. 25.25 31.00 46.25 50.25 55.25 56.75 57.75 58.00 58.00 71.50 to many other U.S. cities, including Anchorage, 10 26.25 32.50 48.75 52.75 58.00 60.00 60.75 61.00 61.00 74.25 Alaska. Additionally, we deliver to literally 11 27.00 33.50 51.25 55.50 60.75 63.00 63.75 64.00 64.00 77.25 thousands more ZIP Codes than anyone else. 12 13 27.75 34.75 53.75 58.00 63.25 65.75 66.50 67.00 67.00 80.00 Refer to ups.com® or call 1-800-PICK-UPS® 14 28.50 36.00 55.75 60.50 65.75 68.50 69.25 69.75 69.75 82.50 for delivery areas. Optional verbal delivery 29.50 37.50 58.00 63.00 68.25 70.75 72.00 72.25 72.25 85.00 confirmation and Saturday pickup and 15 30.50 38.50 59.75 65.00 70.25 72.25 74.25 74.50 74.50 87.50 delivery. (Saturday delivery is 9:00 a.m. 16 31.25 39.50 61.25 66.75 72.00 74.00 76.50 76.75 76.75 89.75 or 9:30 a.m., depending on destination.) 17 18 32.25 40.50 63.00 68.50 73.75 75.75 78.75 79.00 79.00 91.75 Add $28.50 to the applicable published 19 33.00 41.25 64.75 70.25 75.25 77.50 80.75 81.25 81.25 94.00 Next Day Air rate for each Next Day Air Early 20 33.75 42.00 66.25 72.00 77.25 79.50 82.75 83.00 83.00 96.25 A.M. Letter or package. 21 34.75 43.00 68.00 74.00 79.25 81.50 84.75 85.00 85.00 98.25 22 35.50 43.75 69.75 75.75 81.25 83.25 86.75 87.00 87.00 100.00 Delivery to Residential Destinations 23 36.25 44.75 71.75 77.50 83.00 85.25 88.50 88.75 88.75 102.00 24 37.25 46.00 73.75 79.50 85.00 87.25 90.50 90.75 90.75 104.00 Add $1.15 to the appropriate Next Day Air 38.00 47.00 75.25 81.50 87.00 89.00 92.50 92.75 92.75 106.00 Early A.M. or Next Day Air rate for each Letter 25 39.00 48.25 77.25 83.25 88.75 91.00 94.25 94.50 94.50 107.75 or package going to a residential destination. 26 40.00 49.00 79.25 85.25 90.75 93.00 96.25 96.50 96.50 109.75 A residential delivery is defined as delivery 27 40.75 49.75 81.25 87.25 92.75 95.00 98.25 98.50 98.50 112.00 to a location that is a home, including a 28 41.50 50.50 83.00 89.50 95.00 96.75 100.00 100.75 100.75 114.25 business operating out of a home that does 29 42.75 51.50 85.00 91.50 97.00 98.75 102.25 102.75 102.75 116.25 not have an entrance open to the public. 30 31 43.75 52.50 87.00 93.75 99.25 101.00 104.50 105.00 105.00 118.50 A Delivery Area Surcharge of $1.75 applies to 32 44.50 53.75 88.75 96.00 101.50 103.25 106.75 107.25 107.25 120.75 each Letter and package delivered to residences 33 45.75 55.00 90.75 98.25 103.75 105.25 109.00 109.50 109.50 123.00 in certain ZIP Codes. Go to ups.com or call 34 46.75 56.50 92.75 100.50 106.00 107.75 111.50 111.75 111.75 125.25 1-800-PICK-UPS for a listing of applicable 35 47.50 57.50 94.50 102.50 108.00 110.25 113.75 114.25 114.25 127.50 ZIP Codes. **Zone 124 is metro Alaska and Hawaii, – Free UPS packaging is available. See pages zone 125 is Puerto Rico, and zone 126 12 and 13. is remote Alaska and Hawaii. Some – These UPS Next Day Air rates also apply shipments to Alaska and Hawaii require for shipments from UPS Drop Boxes. additional time in transit.

*Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 26 Process. Determine the Rate UPS Next Day Air® – Domestic or a one-time pickup, or a one-time ® Letters containing items other Letters containing items ® Air Letters containing letters, business correspondence, urgent documents, UPS Next Day and electronic media. Air than those listed above are subject to the corresponding rates for the applicable weight of the Letter. than one cubic foot, dimensional 20 See page apply. weight may for details. the weight shown requires the next higher rate. 22. see page services and charges, service restrictions, and general information. add $4 per Letter or package to add $4 per Letter package or applies to the rate shown. This rate and customers both account holders without a UPS account. If you are an daily account holder who receives an pickup service and you request fee will On Call Air Pickup, the $4 not be applied. on Next Day – There is no weight limit – For packages measuring more more measuring – For packages than – Any fraction of a pound more your destination zone, determine – To for additional to 137 102 – See pages Customers Who Do Not Customers Receive a Daily UPS Pickup Call Air If you request a UPS On Pickup ® 27 Domestic Domestic

102 103 104 105 106 107 108 124** 125** 126** 49.2550.00 59.5051.00 60.25 98.50 100.5051.75 107.00 61.25 109.25 112.50 102.2552.50 62.50 114.75 111.50 115.25 104.2553.25 63.50 117.75 117.00 118.75 113.50 106.2554.25 64.75 121.25 120.25 119.00 119.00 115.75 108.0055.25 65.75 121.50 123.75 119.00 122.50 121.50 117.75 110.2556.50 66.75 121.50 124.00 132.50 126.25 124.50 124.00 119.75 112.5057.50 135.00 68.00 124.00 126.50 128.75 126.75 126.25 121.50 114.5058.50 137.50 69.25 126.50 129.00 131.25 129.00 128.50 123.50 116.2559.50 140.00 70.75 129.00 131.50 133.75 131.25 130.75 125.50 118.2560.25 142.50 72.00 131.50 134.00 136.25 133.50 132.75 127.25 120.2561.25 145.00 73.50 134.00 136.50 138.50 135.50 135.25 129.25 122.0062.50 147.50 74.75 136.50 139.00 140.75 137.75 137.75 131.25 124.0063.50 150.00 76.50 139.00 141.25 143.00 140.25 140.25 133.00 126.0064.75 152.00 78.00 141.25 143.50 145.25 142.75 142.50 135.00 128.0065.75 154.25 79.75 143.50 145.75 147.50 145.25 144.75 137.00 129.7566.75 156.50 81.50 145.75 148.00 150.00 147.75 146.75 139.00 131.7568.00 158.75 83.00 148.00 150.50 152.25 150.25 149.00 140.75 133.7569.25 161.00 84.75 150.50 153.00 155.00 152.75 151.50 142.75 135.5070.75 163.25 86.25 153.00 155.50 157.75 155.00 154.00 144.75 137.7571.75 166.00 88.00 155.50 158.25 160.50 157.75 156.50 146.75 140.0073.25 168.75 89.75 158.25 161.00 163.25 160.50 159.00 149.00 142.2574.50 171.50 91.25 161.00 163.75 166.00 163.25 161.50 151.25 144.5076.25 174.25 93.00 163.75 166.50 168.75 166.00 164.00 153.75 146.5077.50 177.00 95.00 166.50 169.25 172.00 168.75 166.50 156.25 148.7579.00 179.75 96.75 169.25 172.25 175.00 171.50 169.25 159.00 151.0080.25 182.50 98.75 172.25 175.25 178.00 174.25 172.00 161.75 100.75 153.2581.75 185.75 175.25 178.25 181.00 177.50 174.75 155.50 164.50 102.5083.00 188.75 178.25 181.25 184.00 167.25 180.50 177.75 157.75 104.5084.75 191.75 181.25 184.50 180.75 187.25 170.00 183.50 160.25 106.5086.25 194.75 184.50 186.50 187.75 183.50 190.50 172.75 162.75 108.2588.00 197.75 194.00 187.75 189.75 191.25 186.25 175.50 165.25 110.25 194.50 201.00 197.25 191.25 193.00 189.00 178.25 167.75 194.50 197.75 204.25 200.50 196.25 191.75 181.00 207.75 197.75 201.00 203.75 199.75 194.50 211.00 201.00 204.25 207.00 203.00 214.25 204.25 207.75 210.50 217.50 207.75 211.00 220.75 211.00 224.25 $48.50 $58.50 $96.50 $104.75 $110.25 $112.75 $116.25 $116.50 $116.50 $130.00

over 70 pounds, please turn the page. – To determine the rate for a package weighing the rate for a package determine – To

Guaranteed Overnight By Overnight Guaranteed a.m.* 10:30 UPS Next DayAir Next UPS 70 65 66 67 68 69 60 61 62 63 64 55 56 57 58 59 50 51 52 53 54 45 46 47 48 49 40 41 42 43 44 Zones 36 Lbs. 37 38 39 UPS Next DayAir ® Guaranteed Overnight By 10:30 a.m.*

® Domestic UPS Next Day Air Zones 102 103 104 105 106 107 108 124** 125** 126** Fast, guaranteed delivery to every address in all 71 Lbs. $89.50 $112.25 $170.25 $183.75 $197.50 $206.25 $213.75 $214.50 $214.50 $227.50 50 states and Puerto Rico by 10:30 a.m., noon, 72 90.75 113.75 172.75 186.50 200.50 209.50 217.00 217.75 217.75 230.75 or end of day the next business day, depending 73 92.50 115.50 175.25 189.25 203.50 212.75 220.25 221.00 221.00 234.00 on destination. Optional Saturday pickup 74 94.00 117.50 178.00 192.00 206.50 216.25 223.75 224.50 224.50 237.25 and delivery. 75 95.50 119.75 180.75 194.75 209.50 219.50 227.50 227.75 227.75 240.75 76 97.00 121.75 183.50 197.50 212.50 222.50 230.75 231.00 231.00 244.00 UPS Next Day Air® Early A.M.® 77 98.75 124.00 186.25 200.25 215.50 225.50 234.00 234.25 234.25 247.25 78 100.50 126.25 189.00 203.00 218.75 228.50 237.25 237.50 237.50 250.50 Faster, guaranteed overnight delivery on 79 102.00 128.50 191.75 205.75 221.75 231.50 240.75 241.00 241.00 253.75 business days by 8:00 a.m. to major cities 103.75 130.75 194.50 208.50 224.75 234.50 244.00 244.25 244.25 257.25 in the 48 contiguous states and by 8:30 a.m. 80 105.25 132.75 197.25 211.25 227.75 237.50 247.25 247.50 247.50 260.50 to many other U.S. cities, including Anchorage, 81 107.00 135.00 200.00 214.00 230.75 240.75 250.50 250.75 250.75 263.75 Alaska. Additionally, we deliver to literally 82 108.75 137.25 202.75 216.75 233.75 243.75 253.50 254.00 254.00 267.00 thousands more ZIP Codes than anyone else. 83 84 110.25 139.50 205.50 219.50 236.75 246.75 256.50 257.50 257.50 270.25 Refer to ups.com® or call 1-800-PICK-UPS® 85 111.75 141.75 208.25 222.25 239.75 249.75 259.50 260.50 260.50 273.75 for delivery areas. Optional verbal delivery 86 113.00 143.75 211.00 225.00 242.50 252.75 262.75 263.50 263.50 277.00 confirmation and Saturday pickup and 114.50 146.00 213.75 227.75 245.25 255.75 265.75 266.50 266.50 280.25 delivery. (Saturday delivery is 9:00 a.m. 87 115.75 148.25 216.50 230.50 248.25 258.75 268.75 269.50 269.50 283.50 or 9:30 a.m., depending on destination.) 88 89 117.25 150.50 219.25 233.25 251.25 261.75 271.75 272.50 272.50 286.50 Add $28.50 to the applicable published 90 118.50 152.75 222.00 236.00 254.50 265.00 274.75 275.50 275.50 289.50 Next Day Air rate for each Next Day Air Early 91 120.25 154.50 224.50 238.75 257.50 268.50 278.00 278.75 278.75 292.50 A.M. Letter or package. 92 121.75 156.50 227.00 241.50 260.50 271.50 281.25 282.25 282.25 295.75 93 123.25 158.50 229.25 244.00 263.50 274.50 284.75 285.50 285.50 298.75 Delivery to Residential Destinations 94 124.50 160.25 231.75 246.50 266.25 277.50 288.00 288.75 288.75 301.75 95 126.25 162.25 234.25 249.00 269.00 280.50 291.25 291.75 291.75 304.75 Add $1.15 to the appropriate Next Day Air 96 127.50 164.25 236.75 251.25 271.75 283.50 294.50 294.75 294.75 307.75 Early A.M. or Next Day Air rate for each Letter 129.00 166.00 239.25 253.75 274.50 286.50 297.50 297.75 297.75 310.75 or package going to a residential destination. 97 130.25 168.00 241.50 256.25 277.25 289.25 300.50 300.75 300.75 313.75 A residential delivery is defined as delivery 98 131.75 170.00 243.75 258.75 280.00 292.00 303.50 304.00 304.00 316.75 to a location that is a home, including a 99 133.00 171.50 245.75 261.25 282.75 294.75 306.75 307.00 307.00 319.75 business operating out of a home that does 100 134.50 173.25 248.00 263.75 285.50 297.50 309.75 310.00 310.00 322.75 not have an entrance open to the public. 101 102 135.75 175.00 250.25 266.25 288.25 300.25 312.75 313.00 313.00 326.00 A Delivery Area Surcharge of $1.75 applies to 103 137.25 176.50 252.50 268.75 291.00 303.00 315.75 316.00 316.00 329.00 each Letter and package delivered to residences 104 138.50 178.50 254.75 271.25 293.75 305.75 318.75 319.00 319.00 332.00 in certain ZIP Codes. Go to ups.com or call 105 140.00 180.50 257.25 273.75 296.50 308.50 321.75 322.00 322.00 335.00 1-800-PICK-UPS for a listing of applicable 106 141.75 182.25 259.50 276.00 299.25 311.25 324.75 325.00 325.00 338.00 ZIP Codes. 107 143.25 184.00 262.00 278.75 302.00 314.00 327.75 328.00 328.00 341.00 108 144.75 185.75 264.50 281.50 304.75 317.00 330.75 331.00 331.00 344.00 109 146.00 187.50 267.00 284.00 307.50 320.00 333.75 334.25 334.25 347.00 110 147.50 189.50 269.50 286.50 310.25 323.25 337.00 337.25 337.25 350.00

**Zone 124 is metro Alaska and Hawaii, zone 125 is Puerto Rico, and zone 126 is remote Alaska and Hawaii. Some shipments to Alaska and Hawaii require *Visit ups.com® or call 1-800-PICK-UPS® for additional time in transit. guarantee details, service availability, delivery time commitments, or to request a pickup. 28 Process. Determine the Rate UPS Next Day Air® – Domestic or a one-time pickup, or a one-time ® Letters containing items other Letters containing items ® than those listed above are subject to the corresponding rates for the applicable weight of the Letter. than one cubic foot, dimensional 20 See page apply. weight may for details. the weight shown requires the next higher rate. 22. see page services and charges, service restrictions, and general information. Air Letters containing letters, business correspondence, urgent documents, UPS Next Day and electronic media. Air add $4 per Letter or package to add $4 per Letter package or applies to the rate shown. This rate and customers both account holders without a UPS account. If you are an daily account holder who receives an pickup service and you request fee will On Call Air Pickup, the $4 not be applied. – For packages measuring more more measuring – For packages than – Any fraction of a pound more your destination zone, determine – To for additional to 137 102 – See pages – There is no weight limit on Next Day – There is no weight limit Customers Who Do Not Customers Receive a Daily UPS Pickup Call Air If you request a UPS On Pickup ® 29 . See page 25. . See page ® Domestic Domestic SonicAir ® be accepted for transportation only through UPS – A package weighing over 150 pounds will weighing over 150 – A package

102 103 104 105 106 107 108 124** 125** 126** 150.25 193.25151.50 274.50 195.25153.00 292.00 277.00 197.00154.25 316.25 294.75 279.50 198.50155.75 329.25 319.25 297.50 281.50 200.25157.00 343.00 332.25 322.25 300.25 284.00 201.75 343.25158.75 346.00 335.25 325.25 302.75 286.50 203.75 343.25 346.25160.25 349.00 338.25 328.00 305.25 289.00 356.25 205.75 346.25 349.25161.75 352.00 341.00 330.75 307.75 291.50 359.25 207.75 349.25 352.25162.75 355.00 343.75 333.50 310.25 294.00 362.25 209.25 352.25 355.25164.00 358.00 346.50 336.25 312.75 296.50 365.25 211.00 355.25 358.25165.25 361.00 349.25 339.00 315.25 299.00 368.25 212.50 358.25 361.25166.75 364.00 352.00 341.75 317.75 301.50 371.25 214.25 361.25 364.50168.00 367.25 355.00 344.75 320.00 304.00 374.25 216.25 364.50 367.50169.50 370.25 358.00 348.00 322.50 306.00 377.25 218.00 367.50 370.50170.50 373.25 361.00 350.75 325.00 308.50 380.25 220.00 370.50 373.50171.50 376.25 364.00 353.50 327.50 311.00 383.25 222.00 373.50 376.50173.00 379.25 367.25 356.25 330.25 313.50 386.50 223.50 376.50 379.50174.25 382.25 370.25 359.00 333.00 316.00 389.50 225.25 379.50 382.50175.75 385.25 373.25 361.75 335.75 318.50 392.50 227.25 382.50 385.50177.00 388.25 376.25 364.50 338.50 321.00 395.50 229.00 385.50 388.50178.50 391.25 379.25 367.25 341.25 323.50 398.50 231.00 388.50 391.50179.50 394.25 382.25 370.00 344.00 326.00 401.50 233.00 391.50 394.75180.75 397.50 385.25 372.75 346.75 328.25 404.50 234.50 394.75 397.75181.75 400.50 388.25 375.50 349.50 330.75 407.50 236.25 397.75 400.75183.00 403.50 391.25 378.25 352.00 333.25 410.50 237.50 400.75 403.75183.75 406.50 394.25 381.00 354.50 335.75 413.50 239.00 403.75 406.75184.50 409.50 397.50 383.75 357.00 338.25 416.75 240.25 406.75 409.75185.25 412.50 400.50 386.50 359.50 340.50 419.75 241.75 409.75 412.75186.25 415.50 403.50 389.50 362.00 342.75 422.75 243.00 412.75 415.75187.00 418.50 406.50 392.50 364.50 344.75 425.75 244.50 415.75 418.75187.75 421.50 409.50 395.50 366.75 347.00 428.75 245.75 418.75 421.75188.75 424.50 412.50 398.50 369.25 349.00 431.75 247.00 421.75 425.00189.50 427.75 415.50 401.50 371.75 351.00 434.75 248.00 425.00 428.00190.25 430.75 418.50 404.50 374.25 352.75 437.75 249.25 428.00 431.00191.25 433.75 421.50 407.50 376.75 354.75 440.75 250.25 431.00 434.00192.00 436.75 424.50 410.50 379.25 356.75 443.75 251.25 434.00 437.00192.75 439.75 427.75 413.25 381.75 358.50 447.00 252.50 437.00 440.00193.50 442.75 430.75 416.00 384.25 360.50 450.00 253.50 440.00 443.00 445.75 433.75 418.75 386.75 362.50 453.00 443.00 446.00 448.75 436.75 421.50 389.25 456.00 446.00 449.00 451.75 439.75 424.25 459.00 449.00 452.00 454.75 442.75 462.00 452.00 455.25 458.00 465.00 455.25 458.25 468.00 458.25 471.00

$148.75 $191.50 $272.00 $289.25 $313.25 $326.25 $340.00 $340.25 $340.25 $353.00 package weighing more than 70 pounds. than 70 weighing more package information. for more 10 See page – A Heavy Package sticker is required for any – A Heavy Package

Guaranteed Overnight By Overnight Guaranteed a.m.* 10:30 UPS Next DayAir Next UPS 150 145 146 147 148 149 140 141 142 143 144 135 136 137 138 139 130 131 132 133 134 125 126 127 128 129 120 121 122 123 124 115 116 117 118 119 Zones 111 Lbs. 112 113 114 UPS Next DayAir Saver ® Guaranteed Overnight By 3:00 p.m.*

® Domestic UPS Next Day Air Saver Zones 132 133 134 135 136 137 138 An affordable delivery option for those Letter $12.00 $13.75 $15.25 $15.75 $16.25 $16.50 $17.00 important shipments that require next- 1 Lbs. 14.00 17.25 21.25 23.00 24.50 25.25 26.50 business-day delivery, but don’t have to 2 15.50 18.50 23.50 25.25 27.00 28.25 29.75 be there in the morning. Guaranteed delivery 3 16.25 19.50 25.50 27.25 29.75 31.25 32.75 by 3:00 p.m. or 4:30 p.m. to commercial 4 17.25 21.00 27.50 29.75 32.75 34.50 35.50 destinations where UPS Next Day Air® 5 18.25 22.00 30.00 32.00 35.75 37.50 38.25 delivery is committed by 10:30 a.m. or 6 19.00 23.00 32.50 35.25 38.75 40.25 40.75 noon, respectively. 7 19.50 24.25 35.25 38.00 41.75 43.25 43.75 20.25 25.00 37.75 40.75 44.50 46.00 46.75 Shipments to residential locations within 8 21.25 26.25 40.25 43.25 47.25 49.00 49.50 the Next Day Air Saver area are delivered 9 22.00 27.50 42.75 45.75 50.00 51.75 52.25 by end of day. 10 11 22.50 29.00 44.75 47.75 52.75 54.25 55.00 This service is not available to destinations 12 23.50 30.25 47.00 50.25 55.50 56.75 57.75 where UPS Next Day Air is committed for 13 24.25 31.25 49.25 52.75 58.00 59.25 60.50 end of day. Optional Saturday pickup. 14 25.00 32.50 51.25 55.00 60.25 61.25 63.50 Saturday delivery is not available for UPS 15 25.75 33.50 52.75 57.25 62.25 63.50 66.25 Next Day Air Saver packages. 16 26.50 34.50 54.25 58.75 63.75 65.25 68.25 17 27.00 35.25 55.50 60.50 65.50 66.75 70.25 Delivery to Residential Destinations 18 27.75 36.00 57.00 62.25 67.50 68.75 71.75 19 28.50 36.75 58.50 63.75 69.00 70.75 73.50 Add $1.15 to the appropriate Next Day Air 29.50 37.75 60.25 65.50 70.50 72.25 75.00 Saver rate for each Letter or package going 20 30.25 38.75 62.25 67.00 72.00 74.00 77.00 to a residential destination. A residential 21 31.00 39.50 63.75 68.75 73.75 75.75 78.75 delivery is defined as delivery to a location 22 31.75 40.50 65.50 70.50 75.25 77.50 80.50 that is a home, including a business operating 23 32.50 41.25 67.00 72.00 77.25 79.50 82.50 out of a home that does not have an entrance 24 33.25 42.25 68.75 74.00 79.25 81.50 84.50 open to the public. 25 26 34.00 43.25 70.50 76.00 81.25 83.25 86.25 A Delivery Area Surcharge of $1.75 applies to 27 34.75 44.00 72.00 77.75 83.00 85.25 88.25 each Letter and package delivered to residences 28 35.50 44.75 74.00 79.75 85.00 87.25 90.25 in certain ZIP Codes. Go to ups.com® or call 29 36.25 45.75 75.75 81.50 87.00 89.00 92.25 1-800-PICK-UPS® for a listing of applicable 30 36.75 46.50 77.25 83.00 88.75 91.00 94.00 ZIP Codes. 31 37.75 47.25 79.25 85.00 90.75 93.00 96.00 32 38.50 48.50 81.25 87.00 92.75 95.00 98.00 33 39.25 49.50 83.00 88.75 94.50 96.75 99.75 34 40.25 50.50 85.00 90.75 96.50 98.75 102.00 35 41.00 51.50 87.00 92.75 98.50 100.75 104.25

– Free UPS packaging is available. See pages – These UPS Next Day Air Saver rates also 12 and 13. apply for shipments from UPS Drop Boxes.

*Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 30 Process. Determine the Rate UPS Next Day Air Saver® – Domestic Letters ® or a one-time pickup, or a one-time ® Air Saver Letters containing letters, business correspondence, urgent and electronic media. documents, UPS Next Day Air Saver containing items other than those containing items listed above are subject to the corresponding rates for the applicable weight of the Letter. than one cubic foot, dimensional 20 See page apply. weight may for details. 22. see page services and charges, service restrictions, and general information. the weight shown requires the next higher rate. add $4 per Letter or package to add $4 per Letter package or applies to the rate shown. This rate and customers both account holders without a UPS account. If you are an daily account holder who receives an pickup service and you request fee will On Call Air Pickup, the $4 not be applied. on Next Day – There is no weight limit Customers Who Do Not Customers Receive a Daily UPS Pickup Call Air If you request a UPS On Pickup – For packages measuring more more measuring – For packages than Any fraction of a pound more – your destination zone, determine – To for additional to 137 102 – See pages ® 31 Domestic Domestic

132 133 134 135 136 137 138 42.7543.5044.25 53.2545.00 54.5045.75 55.50 90.2546.50 56.50 91.7547.25 57.25 93.50 96.5048.25 58.00 95.25 98.5049.00 59.25 100.50 97.00 102.7549.75 60.25 102.25 99.00 105.0051.00 61.25 101.00 107.25 104.25 104.5051.75 62.75 102.75 109.50 106.25 106.7552.50 108.00 64.00 109.00 104.75 108.75 111.7553.25 110.00 65.25 111.00 106.50 110.75 113.7554.25 113.00 116.00 112.00 66.25 113.25 108.0055.00 115.25 118.25 113.75 67.50 115.50 109.75 117.7556.00 117.50 120.25 115.75 68.50 111.75 120.0057.25 119.75 122.00 117.75 69.50 113.50 121.75 122.0058.00 124.00 119.75 71.00 115.25 124.00 124.2559.25 126.00 121.50 72.25 117.00 126.25 126.2560.25 128.00 123.25 74.00 118.50 128.50 128.2561.25 129.75 124.75 75.75 120.25 130.75 130.0062.75 132.00 126.50 77.25 121.75 132.75 132.2563.75 134.25 128.25 79.00 123.50 135.00 134.5065.00 136.50 129.75 80.50 125.50 137.25 136.7566.00 138.50 131.75 82.25 127.25 139.50 139.2567.50 140.75 133.75 84.00 129.25 141.75 141.7568.75 143.00 135.50 85.50 131.25 143.75 144.0069.75 145.25 137.75 87.25 133.00 146.25 146.5071.00 147.50 140.00 88.75 135.25 148.75 149.0072.25 149.50 142.25 90.50 137.50 151.25 151.5073.75 151.75 144.50 92.25 139.75 153.75 154.0075.00 154.25 146.50 93.75 142.00 156.25 156.7576.50 156.75 149.00 95.50 144.00 158.75 159.50 159.25 151.50 97.00 146.25 161.50 162.25 161.75 154.00 98.75 148.50 164.50 165.00 164.25 156.50 150.75 167.50 167.75 167.00 159.00 153.00 170.50 170.50 169.75 161.50 173.50 173.25 172.50 164.00 176.50 176.00 175.25 179.50 178.75 178.00 182.50 181.50 185.75 184.25 188.75 191.75 $41.75 $52.25 $88.50 $94.50 $100.75 $102.50 $106.50

over 70 pounds, please turn the page. – To determine the rate for a package weighing the rate for a package determine – To

Guaranteed Overnight By Overnight Guaranteed 3:00 p.m.* UPS Next DayAir Next UPS Saver 70 65 66 67 68 69 60 61 62 63 64 55 56 57 58 59 50 51 52 53 54 45 46 47 48 49 40 41 42 43 44 Zones 36 Lbs. 37 38 39 UPS Next DayAir Saver ® Guaranteed Overnight By 3:00 p.m.*

® Domestic UPS Next Day Air Saver Zones 132 133 134 135 136 137 138 An affordable delivery option for those 71 Lbs. $77.75 $100.50 $155.00 $166.50 $180.75 $187.25 $194.75 important shipments that require next- 72 79.25 102.25 157.25 168.75 183.50 190.25 197.75 business-day delivery, but don’t have to 73 80.25 104.25 159.50 171.25 186.25 193.25 201.00 be there in the morning. Guaranteed delivery 74 81.75 106.25 162.00 173.75 189.00 196.25 204.25 by 3:00 p.m. or 4:30 p.m. to commercial 75 83.00 108.00 164.50 176.25 191.75 199.50 207.75 destinations where UPS Next Day Air® 76 84.75 110.00 167.00 178.75 194.50 202.50 210.75 delivery is committed by 10:30 a.m. or 77 86.00 112.00 169.50 181.25 197.00 205.50 213.75 noon, respectively. 78 87.50 113.75 172.00 183.75 199.50 208.50 216.75 79 88.50 115.75 174.75 186.50 202.25 211.50 219.75 Shipments to residential locations within 90.00 117.75 177.50 189.25 205.00 214.50 222.75 the Next Day Air Saver area are delivered 80 91.25 119.75 180.25 192.00 207.75 217.25 225.75 by end of day. 81 82 93.00 121.50 183.00 194.75 210.50 220.00 228.75 This service is not available to destinations 83 94.25 123.50 185.75 197.50 213.25 222.75 231.50 where UPS Next Day Air is committed for 84 95.75 125.50 188.00 200.25 216.00 225.50 234.25 end of day. Optional Saturday pickup. 85 97.00 127.25 190.50 203.00 218.75 228.25 237.00 Saturday delivery is not available for UPS 86 98.25 129.25 193.00 205.50 221.50 231.00 239.75 Next Day Air Saver packages. 87 99.25 131.25 195.50 208.00 224.25 233.75 242.50 88 100.50 133.00 198.00 210.50 227.00 236.50 245.25 Delivery to Residential Destinations 89 101.75 135.00 200.25 212.75 229.75 239.25 248.00 90 102.75 136.75 202.50 215.00 232.50 242.00 251.00 Add $1.15 to the appropriate Next Day Air 91 104.00 138.25 204.50 217.25 234.75 244.75 254.00 Saver rate for each Letter or package going 105.25 140.00 206.75 219.50 237.25 247.50 257.25 to a residential destination. A residential 92 106.75 141.75 209.00 221.75 239.75 250.25 260.25 delivery is defined as delivery to a location 93 108.00 143.25 211.25 223.75 242.25 253.00 263.00 that is a home, including a business operating 94 109.50 145.00 213.50 226.00 244.75 255.75 265.75 out of a home that does not have an entrance 95 110.75 146.50 215.50 228.25 247.25 258.25 268.50 open to the public. 96 97 112.00 148.25 217.75 230.50 249.75 260.75 271.25 A Delivery Area Surcharge of $1.75 applies to 98 113.00 150.00 220.00 232.75 252.25 263.25 274.00 each Letter and package delivered to residences 99 114.50 151.50 222.25 234.75 254.75 265.75 276.75 in certain ZIP Codes. Go to ups.com® or call 100 115.50 153.25 224.50 237.00 257.25 268.50 279.50 1-800-PICK-UPS® for a listing of applicable 101 116.50 154.75 226.50 239.25 259.50 271.25 282.25 ZIP Codes. 102 118.00 156.50 228.75 241.50 262.00 274.00 285.00 103 119.25 158.25 231.00 243.75 264.75 276.75 287.75 104 120.50 159.75 233.25 245.75 267.50 279.50 290.50 105 121.75 161.50 235.50 248.00 270.25 282.00 293.25 106 123.00 163.00 237.50 250.25 273.00 284.25 296.00 107 124.00 164.75 239.75 252.50 275.75 286.75 298.75 108 125.25 166.50 242.00 254.75 278.50 289.25 301.50 109 126.50 168.00 244.25 256.75 281.00 292.00 304.25 110 128.00 169.75 246.50 259.25 283.50 294.75 307.00

*Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 32 Process. Determine the Rate UPS Next Day Air Saver® – Domestic Letters ® or a one-time pickup, or a one-time ® Air Saver Letters containing letters, business correspondence, urgent and electronic media. documents, UPS Next Day Air Saver containing items other than those containing items listed above are subject to the corresponding rates for the applicable weight of the Letter. than one cubic foot, dimensional 20 See page apply. weight may for details. 22. see page services and charges, service restrictions, and general information. the weight shown requires the next higher rate. – There is no weight limit on Next Day – There is no weight limit add $4 per Letter or package to add $4 per Letter package or applies to the rate shown. This rate and customers both account holders without a UPS account. If you are an daily account holder who receives an pickup service and you request fee will On Call Air Pickup, the $4 not be applied. Customers Who Do Not Customers Receive a Daily UPS Pickup Call Air If you request a UPS On Pickup – For packages measuring more more measuring – For packages than Any fraction of a pound more – your destination zone, determine – To for additional to 137 102 – See pages ® 33 . See page 25. . See page ® Domestic Domestic SonicAir ® be accepted for transportation only through UPS – A package weighing over 150 pounds will weighing over 150 – A package

132 133 134 135 136 137 138 130.75131.75 173.00132.75 174.75134.25 176.25 250.75135.50 178.00 253.00136.75 264.25 179.50 255.25137.75 266.75 181.25 257.50139.00 288.50 269.25 183.00 259.50140.00 291.00 271.75 184.50 261.75141.00 300.25 293.50 274.25 186.25 264.00142.50 303.00 296.00 276.75 187.50 266.25143.75 312.50 305.75 298.75 279.25 189.00 268.50145.00 315.25 308.50 301.50 281.50 190.50 270.50146.00 318.00 311.00 304.25 284.00 192.25 272.75147.25 320.75 313.50 306.75 286.25 194.00 275.00148.25 323.50 316.00 309.00 288.50 195.50 277.25149.00 326.25 318.50 311.50 290.75 197.25 279.50150.25 329.00 321.25 314.25 293.00 198.75 281.50151.25 331.75 324.00 317.00 295.00 200.50 283.75152.75 334.50 326.75 319.75 297.25 202.25 286.00153.75 337.25 329.50 322.50 299.50 203.75 288.25154.75 340.00 332.25 325.00 301.75 205.50 290.50156.00 342.75 335.00 327.50 304.00 207.00 292.50156.75 345.75 337.75 330.00 306.25 208.75 294.75157.50 348.75 340.50 332.50 308.75 210.00 297.00158.50 351.75 343.25 335.00 311.25 211.50 299.25159.25 354.75 346.00 337.50 313.75 212.75 301.50160.25 357.50 348.75 340.00 316.25 214.25 303.50161.25 360.25 351.50 342.50 318.75 215.25 305.75162.00 363.00 354.25 344.75 321.25 216.50 308.00162.75 365.75 357.00 347.25 323.75 217.50 310.25163.25 368.50 359.75 349.75 326.25 218.75 312.50164.00 371.25 362.50 352.25 328.75 219.75 314.50164.75 374.00 365.25 354.75 331.00 220.75 316.75165.50 376.75 368.00 357.50 333.50 222.00 318.75166.00 379.50 370.75 360.25 336.00 222.75 320.75166.75 382.25 373.50 363.00 338.50 223.50 322.50167.25 385.00 376.25 365.75 341.00 224.50 324.50167.75 387.75 379.00 368.50 343.50 225.25 326.50 390.50 381.75 371.25 345.75 226.00 328.25 393.25 384.50 374.00 348.00 330.25 396.25 387.25 376.75 350.00 332.25 399.25 390.00 379.50 352.25 402.25 392.50 382.25 354.50 405.00 395.00 385.00 407.75 397.50 387.75 410.50 399.75 413.25 402.25 416.00 418.75 $129.25 $171.25 $248.50 $261.75 $286.00 $297.50 $309.75

package weighing more than 70 pounds. than 70 weighing more package information. for more 10 See page – A Heavy Package sticker is required for any – A Heavy Package

Guaranteed Overnight By Overnight Guaranteed 3:00 p.m.* UPS Next DayAir Next UPS Saver 150 145 146 147 148 149 140 141 142 143 144 135 136 137 138 139 130 131 132 133 134 125 126 127 128 129 120 121 122 123 124 115 116 117 118 119 Zones 111 Lbs. 112 113 114 UPS 2nd DayAir A.M.® Guaranteed Two-Day By Noon

® Domestic UPS 2nd Day Air A.M. Zones 242 243 244 245 246 247 248 UPS is the only carrier to guarantee delivery Letter $8.50 $8.70 $9.00 $9.70 $10.10 $10.60 $11.10 by noon on the second business day to 1 Lbs. 8.80 9.10 9.60 10.90 11.80 12.50 13.00 metropolitan commercial destinations where 2 9.10 9.70 10.90 12.20 13.60 14.60 15.00 UPS Next Day Air® delivery is committed by 3 9.90 10.30 12.10 13.60 15.60 16.60 17.10 10:30 a.m. Not available to destinations 4 10.60 11.10 13.30 15.50 17.50 18.70 19.10 where UPS Next Day Air delivery is committed 5 11.40 12.20 14.60 17.30 19.40 20.90 21.60 by noon or end of day. Optional Saturday pickup. 6 11.70 13.30 15.80 18.80 21.70 23.10 24.10 7 12.50 14.30 17.20 20.60 24.00 25.40 26.80 8 13.40 15.40 18.50 22.30 26.30 27.90 29.50 9 14.00 16.50 19.80 24.10 28.70 30.60 32.00 10 14.50 17.50 21.10 25.90 31.10 33.10 34.40 11 15.40 18.50 22.40 27.50 33.40 35.40 36.90 12 16.30 19.50 23.70 29.20 35.60 37.50 38.90 13 17.10 20.40 24.90 30.70 37.60 39.50 41.00 14 17.90 21.10 26.10 32.20 39.60 41.50 43.10 15 18.80 22.00 27.30 33.80 41.70 43.60 45.20 16 19.60 22.80 28.30 35.00 43.70 45.70 47.20 17 20.20 23.40 29.30 36.20 45.80 47.90 49.30 18 20.80 24.00 30.30 37.40 47.90 50.10 51.50 19 21.50 24.60 31.40 38.70 49.90 52.40 53.80 20 22.10 25.40 32.50 40.20 52.00 54.60 56.20 21 22.70 26.40 33.70 41.70 54.10 56.80 58.60 22 23.30 27.40 34.80 43.10 56.10 59.00 61.10 23 24.00 28.30 35.90 44.60 58.10 61.20 63.40 24 24.60 29.20 37.10 46.00 60.00 63.40 65.60 25 25.30 30.00 38.30 47.40 61.70 65.60 67.80 26 26.00 30.90 39.40 49.00 63.50 67.70 69.90 27 26.70 31.80 40.40 50.50 65.20 69.60 71.90 28 27.50 32.70 41.50 51.90 67.00 71.60 74.00 29 28.30 33.60 42.70 53.40 68.90 73.60 76.10 30 29.00 34.40 43.90 54.80 70.80 75.60 78.20 31 29.80 35.20 45.10 56.20 72.80 77.70 80.40 32 30.50 36.00 46.30 57.60 74.80 79.90 82.60 33 31.10 36.90 47.40 59.10 76.80 82.10 84.80 34 31.80 37.60 48.50 60.40 78.70 84.30 87.00 35 32.50 38.50 49.60 61.70 80.50 86.50 89.20

– Free UPS packaging is available. See pages – These UPS 2nd Day Air A.M. rates also 12 and 13. apply for shipments from UPS Drop Boxes.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 34 UPS 2nd DayAir A.M.® Guaranteed Two-Day By Noon Domestic Zones 242 243 244 245 246 247 248 Customers Who Do Not 36 Lbs. $33.10 $39.50 $50.60 $63.00 $82.50 $88.70 $91.40 Receive a Daily UPS Pickup 37 33.80 40.50 51.70 64.40 84.50 90.90 93.60 If you request a UPS On Call Air 38 34.50 41.40 52.80 65.70 86.50 93.10 95.80 Pickup® or a one-time pickup, 39 35.50 42.20 53.90 67.00 88.40 95.30 98.00 add $4 per Letter or package to 40 36.50 43.10 55.00 68.40 90.40 97.50 100.20 the rate shown. This rate applies to 41 37.40 44.10 56.10 69.90 92.40 99.60 102.40 both account holders and customers 42 38.20 45.00 57.20 71.30 94.30 101.60 104.50 without a UPS account. If you are an 43 38.80 45.90 58.20 72.60 96.10 103.70 106.60 account holder who receives daily 44 39.50 46.60 59.20 73.80 98.00 105.80 108.70 pickup service and you request an 45 40.20 47.40 60.20 75.00 99.90 107.90 110.80 On Call Air Pickup, the $4 fee will 46 40.90 48.30 61.20 76.20 101.80 110.00 112.90 not be applied. 47 41.70 49.20 62.30 77.40 103.60 112.10 115.00 48 42.50 50.10 63.40 78.70 105.50 114.20 117.00 49 43.20 51.00 64.50 79.90 107.40 116.30 119.00

50 44.00 52.00 65.60 81.20 109.20 118.30 121.00 Process. 51 44.80 53.00 66.60 82.60 111.10 120.20 123.00 52 45.50 54.00 67.50 84.00 113.00 122.20 125.00 53 46.30 55.00 68.50 85.50 114.80 124.20 126.90

54 47.10 55.90 69.50 86.90 116.70 126.20 128.90 Determine the Rate 55 47.70 56.80 70.50 88.30 118.60 128.20 131.00 56 48.40 57.60 71.60 89.80 120.50 130.10 133.10 57 49.10 58.40 72.70 91.20 122.30 132.20 135.20 58 49.70 59.20 73.90 92.60 124.20 134.40 137.30 59 50.40 60.00 75.10 94.10 126.10 136.60 139.50 60 51.20 60.70 76.30 95.50 127.90 138.80 141.70 61 52.00 61.60 77.40 96.90 129.80 141.00 144.00 62 52.90 62.50 78.50 98.30 131.70 143.20 146.30 63 53.80 63.40 79.60 99.80 133.50 145.40 148.70 64 54.70 64.20 80.70 101.30 135.40 147.60 151.10 65 55.60 65.10 81.80 102.90 137.40 149.80 153.60 – For packages measuring more than

66 56.20 66.00 82.90 104.50 139.50 152.00 156.00 one cubic foot, dimensional weight UPS 2nd Day Air A.M. 67 56.90 66.90 84.00 106.20 141.60 154.20 158.40 may apply. See page 20 for details. 68 57.50 67.80 85.30 107.80 143.70 156.40 160.80 – Any fraction of a pound more than 69 58.20 68.60 86.50 109.50 145.80 158.60 163.10 the weight shown requires the next 70 58.90 69.60 87.70 111.10 147.80 160.80 165.40 higher rate.

– To determine the rate for a package weighing – To determine your destination zone, over 70 pounds, please turn the page. see page 22.

– See pages 102 to 137 for additional ® services and charges, service – Domestic restrictions, and general information.

35 UPS 2nd DayAir A.M.® Guaranteed Two-Day By Noon

® Domestic UPS 2nd Day Air A.M. Zones 242 243 244 245 246 247 248 UPS is the only carrier to guarantee delivery 71 Lbs. $59.60 $70.60 $88.90 $112.80 $149.90 $163.00 $167.60 by noon on the second business day to 72 60.40 71.60 90.10 114.40 152.00 165.20 169.80 metropolitan commercial destinations where 73 61.20 72.60 91.30 116.10 154.10 167.40 172.00 UPS Next Day Air® delivery is committed by 74 61.90 73.60 92.50 117.60 156.20 169.50 174.20 10:30 a.m. Not available to destinations 75 62.70 74.60 93.70 119.10 158.30 171.60 176.40 where UPS Next Day Air delivery is committed 76 63.50 75.50 94.80 120.70 160.30 173.70 178.60 by noon or end of day. Optional Saturday pickup. 77 64.20 76.30 95.90 122.20 162.30 175.80 180.80 78 65.00 77.20 97.00 123.80 164.20 177.90 183.00 79 65.80 78.20 98.20 125.30 166.20 180.00 185.20 80 66.60 79.20 99.40 126.80 168.20 182.10 187.40 81 67.30 80.20 100.70 128.40 170.20 184.10 189.60 82 68.10 81.10 101.90 129.90 172.20 186.20 191.80 83 68.90 82.00 103.10 131.50 174.00 188.30 194.00 84 69.60 82.80 104.30 133.00 175.90 190.40 196.20 85 70.40 83.70 105.50 134.50 177.80 192.50 198.40 86 71.20 84.60 106.70 136.10 179.60 194.60 200.60 87 71.90 85.50 107.90 137.60 181.50 196.70 202.80 88 72.70 86.40 109.10 139.20 183.40 198.80 205.00 89 73.60 87.20 110.30 140.70 185.20 200.90 207.20 90 74.50 88.20 111.50 142.20 187.10 203.10 209.40 91 75.40 89.20 112.60 143.80 189.00 205.30 211.60 92 76.20 90.20 113.70 145.20 191.00 207.50 213.80 93 77.00 91.10 114.80 146.60 192.90 209.70 216.00 94 77.80 92.00 115.90 148.10 194.90 211.90 218.20 95 78.40 92.80 117.00 149.50 196.90 214.10 220.40 96 79.10 93.70 118.10 150.90 198.90 216.20 222.50 97 79.80 94.60 119.20 152.40 200.90 218.20 224.60 98 80.40 95.50 120.30 153.80 202.80 220.20 226.70 99 81.10 96.40 121.40 155.20 204.70 222.20 228.80 100 81.80 97.20 122.50 156.80 206.60 224.20 230.90 101 82.60 98.10 123.60 158.30 208.50 226.20 233.00 102 83.40 99.00 124.70 159.80 210.30 228.10 235.10 103 84.20 99.90 125.80 161.40 212.30 230.20 237.20 104 84.90 100.80 126.90 162.90 214.30 232.30 239.40 105 85.70 101.60 128.00 164.50 216.40 234.40 241.60 106 86.50 102.50 129.30 166.00 218.50 236.50 243.80 107 87.20 103.40 130.50 167.50 220.60 238.70 246.00 108 88.00 104.30 131.70 169.10 222.60 240.90 248.20 109 88.80 105.20 132.90 170.60 224.70 243.10 250.50 110 89.50 106.20 134.10 172.20 226.80 245.30 252.80

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 36 Process. Determine the Rate UPS 2nd Day Air A.M.® – Domestic or a one-time pickup, or a one-time ® one cubic foot, dimensional weight one cubic foot, dimensional 20 for details. See page apply. may the weight shown requires the next higher rate. 22. see page services and charges, service restrictions, and general information. – For packages measuring more than more measuring – For packages than – Any fraction of a pound more your destination zone, determine – To for additional to 137 102 – See pages add $4 per Letter or package to add $4 per Letter package or applies to the rate shown. This rate and customers both account holders without a UPS account. If you are an daily account holder who receives an pickup service and you request fee will On Call Air Pickup, the $4 not be applied. Customers Who Do Not Customers Receive a Daily UPS Pickup Call Air If you request a UPS On Pickup ® 37 . See page 25. . See page ® Domestic Domestic SonicAir ® be accepted for transportation only through UPS – A package weighing over 150 pounds will weighing over 150 – A package

242 243 244 245 246 247 248 91.1091.90 108.1092.60 109.1093.50 110.10 136.5094.40 111.10 137.7095.30 175.20 112.10 138.9096.10 176.80 113.10 140.1096.90 231.00 178.30 114.10 141.4097.70 233.10 179.90 115.10 142.6098.50 249.70 235.20 181.40 116.10 143.8099.20 251.90 237.30 182.90 117.00 145.00 257.40 254.10 239.30 184.50 118.00 146.20 259.70 256.30 241.20 186.00 147.40 262.00 258.50 243.20 187.60 148.60 264.30 260.70 245.20 189.10 266.60 262.90 247.20 190.60 269.00 265.10 249.20 271.30 267.30 251.10 273.60 269.60 275.90 271.90 278.20 280.50 $90.30 $107.10 $135.30 $173.70 $228.90 $247.50 $255.10 100.00100.80 119.00101.60 119.90102.50 120.80 149.80103.40 121.70 151.00104.30 192.20 122.50 152.20105.20 193.70 123.40 153.50106.00 253.10 195.30 124.30 154.70106.80 255.10 196.80 125.30 155.90107.60 274.20 257.10 198.30 126.30 157.10108.40 276.50 259.10 199.90 127.30 158.30109.10 282.80 278.90 261.00 201.40 128.30 159.50109.90 285.10 281.20 263.00 203.00 129.30 160.70110.70 287.40 283.50 265.00 204.50 130.20 161.90111.40 289.70 285.80 267.00 206.00 131.20 163.10112.20 292.10 288.10 269.00 207.60 132.20 164.30113.00 294.40 290.40 270.90 209.10 133.20 165.60113.90 296.70 292.60 272.90 210.70 134.20 166.80114.70 299.00 294.80 274.90 212.20 135.20 168.00115.60 301.30 297.00 276.90 213.70 136.20 169.20116.50 303.60 299.20 279.00 215.30 137.20 170.40117.40 305.90 301.40 281.10 216.80 138.20 171.60118.30 308.20 303.60 283.10 218.40 139.20 172.80119.10 310.50 305.80 285.20 219.90 140.10 174.00120.00 312.80 308.00 287.30 221.40 141.10 175.20120.90 315.20 310.20 289.40 223.00 142.10 176.40121.80 317.50 312.40 291.50 224.50 143.10 177.70122.70 319.80 314.60 293.60 226.10 144.10 178.90 322.10 316.80 295.70 227.60 145.10 180.10 324.40 319.00 297.80 229.10 181.30 326.70 321.20 299.90 230.70 182.50 329.00 323.40 302.00 232.20 331.30 325.60 304.00 233.80 333.60 327.80 306.10 335.90 330.00 308.20 338.30 332.20 340.60 334.40 342.90 345.20

package weighing more than 70 pounds. than 70 weighing more package information. for more 10 See page – A Heavy Package sticker is required for any – A Heavy Package

Guaranteed Two-Day By Noon Two-Day Guaranteed UPS 2nd DayAir 2nd UPS A.M. 150 145 146 147 148 149 140 141 142 143 144 135 136 137 138 139 130 131 132 133 134 125 126 127 128 129 120 121 122 123 124 115 116 117 118 119 Zones 111 Lbs. 112 113 114 UPS 2nd DayAir ® Guaranteed Two-Day

® Domestic UPS 2nd Day Air Zones 202 203 204 205 206 207 208 224* 225* 226* An economical alternative for time-sensitive Letter $7.50 $7.80 $8.10 $8.70 $9.20 $9.60 $10.00 $14.10 $14.10 $19.60 shipments that do not require overnight or 1 Lbs. 7.90 8.00 8.80 9.70 10.50 11.20 11.60 16.60 16.60 30.10 morning service. Guaranteed on-time delivery 2 8.10 8.70 9.60 10.90 12.10 12.90 13.20 18.50 18.50 31.90 by the end of the second business day to 3 8.80 9.40 10.80 12.30 13.90 14.60 15.10 20.20 20.20 33.60 every address throughout the United States 4 9.60 10.00 11.90 13.80 15.40 16.40 17.10 22.00 22.00 35.50 and Puerto Rico. Optional Saturday pickup. 5 10.30 10.80 13.10 15.30 17.30 18.30 19.10 24.20 24.20 37.60 6 10.60 11.70 14.10 16.80 19.30 20.40 21.60 26.30 26.30 39.70 Delivery to Residential Destinations 7 11.20 12.70 15.30 18.30 21.30 22.70 23.90 28.20 28.20 41.60 8 11.90 13.60 16.40 19.70 23.40 25.00 26.10 30.30 30.30 43.60 Add $1.15 to the appropriate 2nd Day Air rate 9 12.40 14.60 17.60 21.30 25.60 27.20 28.40 32.50 32.50 45.70 for each Letter or package going to a residential 13.00 15.40 18.80 22.90 27.80 29.40 30.60 34.50 34.50 47.70 destination. A residential delivery is defined 10 13.50 16.20 19.90 24.20 29.90 31.60 32.70 36.60 36.60 49.80 as delivery to a location that is a home, including 11 14.30 16.90 20.90 25.50 31.90 33.60 34.70 38.50 38.50 51.80 a business operating out of a home that does 12 15.20 17.80 21.90 27.10 33.70 35.20 36.50 40.30 40.30 53.60 not have an entrance open to the public. 13 14 16.10 18.70 23.00 28.60 35.30 37.00 38.30 42.00 42.00 55.20 A Delivery Area Surcharge of $1.75 applies to 15 16.60 19.50 24.10 30.00 37.00 38.70 40.00 43.80 43.80 56.90 each Letter and package delivered to residences 16 17.10 20.00 25.10 30.90 38.60 40.50 41.80 45.70 45.70 58.60 in certain ZIP Codes. Go to ups.com® or call 17 17.50 20.60 26.10 32.00 40.40 42.50 43.80 47.60 47.60 60.60 1-800-PICK-UPS® for a listing of applicable 18 18.00 21.20 27.10 33.20 42.20 44.60 45.90 49.70 49.70 62.70 ZIP Codes. 19 18.70 21.90 27.90 34.40 44.10 46.60 48.00 51.80 51.80 64.80 20 19.40 22.70 28.80 35.60 46.00 48.60 49.90 53.70 53.70 66.80 21 20.00 23.50 29.80 36.90 47.90 50.60 51.90 55.30 55.30 68.50 22 20.70 24.40 30.80 38.20 49.70 52.60 53.90 57.00 57.00 70.30 23 21.30 25.20 31.80 39.50 51.50 54.60 55.90 58.90 58.90 72.10 24 22.00 26.00 32.80 40.80 53.20 56.40 57.90 60.80 60.80 73.90 25 22.70 26.70 33.80 42.10 54.90 58.30 59.80 62.80 62.80 75.90 26 23.30 27.50 34.70 43.50 56.50 60.10 61.80 64.80 64.80 77.90 27 24.10 28.30 35.60 44.80 58.20 61.80 63.80 66.70 66.70 79.90 28 24.90 29.00 36.60 46.10 59.80 63.60 65.80 68.50 68.50 81.80 29 25.50 29.80 37.70 47.40 61.50 65.30 67.80 70.40 70.40 83.60 30 26.10 30.60 38.80 48.60 63.10 67.10 69.70 72.20 72.20 85.40 31 26.60 31.40 39.90 49.80 64.90 68.90 71.70 73.90 73.90 87.00 32 27.20 32.10 41.00 51.00 66.70 70.70 73.70 75.60 75.60 88.70 33 27.70 32.90 42.00 52.40 68.40 72.70 75.70 77.20 77.20 90.30 34 28.30 33.70 43.00 53.70 70.20 74.70 77.70 78.90 78.90 92.00 35 28.90 34.40 44.00 54.90 71.90 76.70 79.60 80.50 80.50 93.60

*Zone 224 is metro Alaska and Hawaii, – Free UPS packaging is available. See pages zone 225 is Puerto Rico, and zone 226 is 12 and 13. remote Alaska and Hawaii. Some shipments – These UPS 2nd Day Air rates also apply to Alaska require additional time in transit. for shipments from UPS Drop Boxes.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 38 UPS 2nd DayAir ® Guaranteed Two-Day Domestic Zones 202 203 204 205 206 207 208 224* 225* 226* Customers Who Do Not 36 Lbs. $29.60 $35.20 $45.00 $56.10 $73.70 $78.70 $81.60 $82.30 $82.30 $95.40 Receive a Daily UPS Pickup 37 30.30 36.00 46.00 57.30 75.50 80.60 83.60 84.00 84.00 97.10 If you request a UPS On Call Air 38 30.90 36.70 47.00 58.50 77.20 82.60 85.50 85.80 85.80 98.90 Pickup® or a one-time pickup, 39 31.60 37.50 47.90 59.80 79.00 84.50 87.30 87.60 87.60 100.70 add $4 per Letter or package to 40 32.30 38.40 48.70 61.20 80.70 86.40 89.20 89.40 89.40 102.50 the rate shown. This rate applies to 41 33.10 39.30 49.60 62.50 82.40 88.20 91.10 91.30 91.30 104.40 both account holders and customers 42 33.90 40.20 50.50 63.70 84.00 90.10 93.00 93.20 93.20 106.30 without a UPS account. If you are an 43 34.50 40.90 51.50 64.80 85.70 92.00 94.80 95.00 95.00 108.10 account holder who receives daily 44 35.20 41.70 52.50 65.80 87.30 93.80 96.70 96.90 96.90 110.00 pickup service and you request an 45 35.90 42.50 53.50 66.80 89.00 95.70 98.60 98.80 98.80 111.90 On Call Air Pickup, the $4 fee will 46 36.50 43.20 54.50 67.80 90.60 97.60 100.40 100.70 100.70 113.70 not be applied. 47 37.20 44.00 55.40 68.80 92.30 99.40 102.30 102.50 102.50 115.60 48 37.80 44.80 56.40 69.70 93.90 101.30 104.20 104.40 104.40 117.50 49 38.50 45.50 57.40 70.80 95.60 103.20 105.90 106.30 106.30 119.40

50 39.20 46.30 58.40 72.10 97.20 105.10 107.70 108.10 108.10 121.20 Process. 51 39.80 47.10 59.40 73.30 98.90 106.80 109.50 109.90 109.90 123.10 52 40.50 47.90 60.30 74.50 100.50 108.60 111.20 111.70 111.70 124.90 53 41.10 48.60 61.20 75.70 102.20 110.30 113.00 113.40 113.40 126.60

54 41.80 49.40 62.00 76.90 103.80 112.10 114.70 115.20 115.20 128.40 Determine the Rate 55 42.50 50.20 63.00 78.10 105.50 113.90 116.50 116.90 116.90 130.10 56 43.10 50.90 64.00 79.40 107.10 115.70 118.30 118.80 118.80 132.00 57 43.80 51.70 65.00 80.70 108.80 117.60 120.10 120.70 120.70 133.90 58 44.40 52.50 66.00 82.10 110.40 119.50 122.00 122.50 122.50 135.70 59 45.10 53.20 67.00 83.40 112.10 121.30 124.00 124.40 124.40 137.70 60 45.80 54.00 68.00 84.70 113.70 123.20 126.10 126.30 126.30 139.70 61 46.40 54.80 69.00 86.00 115.50 125.20 128.20 128.40 128.40 141.80 62 47.10 55.60 70.00 87.30 117.30 127.20 130.20 130.50 130.50 143.90 63 47.70 56.30 71.00 88.70 119.00 129.10 132.30 132.70 132.70 146.00 64 48.40 57.10 71.90 90.00 120.80 131.10 134.40 134.90 134.90 148.10 65 49.10 57.90 72.90 91.30 122.50 133.10 136.50 137.10 137.10 150.20

66 49.70 58.70 73.90 92.70 124.30 135.10 138.60 139.30 139.30 152.20 – For packages measuring more than UPS 2nd Day Air 67 50.40 59.60 74.90 94.30 126.10 137.10 140.70 141.50 141.50 154.30 one cubic foot, dimensional weight 68 51.00 60.50 75.90 95.80 127.90 139.00 142.80 143.60 143.60 156.40 may apply. See page 20 for details. 69 51.70 61.40 76.90 97.40 129.80 141.00 144.90 145.60 145.60 158.50 – Any fraction of a pound more than 70 52.40 62.30 77.90 98.90 131.70 143.00 147.00 147.60 147.60 160.60 the weight shown requires the next higher rate. – To determine the rate for a package weighing – To determine your destination zone, ® over 70 pounds, please turn the page. – Domestic see page 22. – See pages 102 to 137 for additional services and charges, service restrictions, and general information.

39 UPS 2nd DayAir ® Guaranteed Two-Day

® Domestic UPS 2nd Day Air Zones 202 203 204 205 206 207 208 224* 225* 226* An economical alternative for time-sensitive 71 Lbs. $53.00 $63.10 $78.90 $100.40 $133.50 $145.00 $148.90 $149.60 $149.60 $162.60 shipments that do not require overnight or 72 53.70 64.00 80.00 102.00 135.40 146.90 150.90 151.60 151.60 164.60 morning service. Guaranteed on-time delivery 73 54.30 64.80 81.10 103.40 137.20 148.70 152.90 153.60 153.60 166.50 by the end of the second business day to 74 55.00 65.60 82.20 104.80 138.90 150.60 154.90 155.50 155.50 168.50 every address throughout the United States 75 55.70 66.30 83.30 106.30 140.70 152.50 156.90 157.50 157.50 170.50 and Puerto Rico. Optional Saturday pickup. 76 56.30 67.10 84.40 107.70 142.50 154.30 158.80 159.50 159.50 172.50 77 57.10 67.90 85.50 109.10 144.20 156.20 160.80 161.40 161.40 174.50 Delivery to Residential Destinations 78 57.90 68.60 86.60 110.60 146.00 158.10 162.80 163.20 163.20 176.40 79 58.60 69.50 87.70 112.00 147.70 159.90 164.80 165.10 165.10 178.40 Add $1.15 to the appropriate 2nd Day Air rate 59.40 70.40 88.80 113.40 149.50 161.80 166.80 167.00 167.00 180.40 for each Letter or package going to a residential 80 60.20 71.30 89.90 114.70 151.30 163.70 168.70 169.00 169.00 182.40 destination. A residential delivery is defined 81 60.90 72.20 90.90 116.10 153.00 165.60 170.70 170.90 170.90 184.40 as delivery to a location that is a home, including 82 61.60 72.90 91.90 117.40 154.80 167.40 172.70 172.90 172.90 186.30 a business operating out of a home that does 83 62.30 73.70 92.80 118.70 156.50 169.30 174.70 174.90 174.90 188.30 not have an entrance open to the public. 84 85 62.90 74.50 93.80 120.00 158.30 171.20 176.70 176.90 176.90 190.20 A Delivery Area Surcharge of $1.75 applies to 86 63.60 75.20 94.80 121.30 160.10 173.00 178.50 178.90 178.90 192.10 each Letter and package delivered to residences 87 64.20 76.00 95.80 122.70 161.80 174.90 180.40 180.80 180.80 193.90 in certain ZIP Codes. Go to ups.com® or call 88 64.90 76.80 96.80 124.00 163.60 176.80 182.30 182.80 182.80 195.80 1-800-PICK-UPS® for a listing of applicable 89 65.60 77.60 97.80 125.30 165.30 178.60 184.10 184.80 184.80 197.70 ZIP Codes. 90 66.20 78.30 98.90 126.60 167.00 180.50 186.00 186.80 186.80 199.50 91 67.00 79.20 100.00 127.90 168.60 182.40 187.90 188.80 188.80 201.40 92 67.80 80.10 101.10 129.30 170.30 184.30 189.80 190.60 190.60 203.30 93 68.40 81.00 102.20 130.60 171.90 186.10 191.60 192.50 192.50 205.20 94 69.10 81.70 103.30 131.90 173.60 188.00 193.50 194.40 194.40 207.00 95 69.70 82.50 104.30 133.10 175.20 189.90 195.40 196.20 196.20 208.90 96 70.40 83.30 105.30 134.30 176.90 191.70 197.30 198.10 198.10 210.80 97 71.10 84.00 106.30 135.50 178.50 193.60 199.30 200.00 200.00 212.60 98 71.70 84.80 107.30 136.70 180.20 195.40 201.30 201.90 201.90 214.50 99 72.40 85.60 108.20 137.90 181.80 197.10 203.30 203.70 203.70 216.40 100 73.00 86.40 109.20 139.20 183.50 198.90 205.30 205.60 205.60 218.20 101 73.70 87.10 110.20 140.50 185.20 200.60 207.20 207.50 207.50 220.10 102 74.40 87.90 111.20 141.80 187.00 202.40 209.20 209.40 209.40 222.00 103 75.00 88.70 112.20 143.10 188.80 204.30 211.20 211.40 211.40 223.90 104 75.70 89.40 113.20 144.40 190.50 206.30 213.20 213.40 213.40 225.70 105 76.30 90.20 114.20 145.80 192.40 208.20 215.20 215.40 215.40 227.60 106 77.00 91.10 115.20 147.10 194.30 210.20 217.10 217.40 217.40 229.50 107 77.70 92.00 116.20 148.40 196.10 212.20 219.10 219.30 219.30 231.40 108 78.30 92.80 117.20 149.70 198.00 214.20 221.10 221.30 221.30 233.40 109 79.00 93.70 118.10 151.00 199.90 216.20 223.10 223.30 223.30 235.40 110 79.60 94.60 119.10 152.40 201.70 218.10 225.10 225.30 225.30 237.40

*Zone 224 is metro Alaska and Hawaii, zone 225 is Puerto Rico, and zone 226 is remote Alaska and Hawaii. Some shipments to Alaska require additional time in transit. Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 40 Process. Determine the Rate UPS 2nd Day Air® – Domestic or a one-time pickup, or a one-time ® one cubic foot, dimensional weight one cubic foot, dimensional 20 for details. See page apply. may the weight shown requires the next higher rate. 22. see page services and charges, service restrictions, and general information. – For packages measuring more than more measuring – For packages than – Any fraction of a pound more your destination zone, determine – To for additional to 137 102 – See pages add $4 per Letter or package to add $4 per Letter package or applies to the rate shown. This rate and customers both account holders without a UPS account. If you are an daily account holder who receives an pickup service and you request fee will On Call Air Pickup, the $4 not be applied. Customers Who Do Not Customers Receive a Daily UPS Pickup Call Air If you request a UPS On Pickup 41 ® . See page 25. . See page ® Domestic Domestic SonicAir ® be accepted for transportation only through UPS – A package weighing over 150 pounds will weighing over 150 – A package

202 203 204 205 206 207 208 224* 225* 226* 81.0081.70 96.40 121.1082.50 97.20 155.00 122.1083.30 98.10 205.50 156.30 123.2084.00 99.00 222.10 207.40 157.60 124.3084.80 99.90 229.00 224.10 209.20 159.10 100.80 125.4085.60 229.20 231.00 226.10 211.10 126.50 160.50 101.6086.40 229.20 231.20 233.00 161.90 228.00 212.90 127.60 102.5087.10 241.30 231.20 233.20 214.60 235.00 163.40 230.00 128.70 103.4087.90 243.30 233.20 232.00 235.20 216.40 236.90 164.80 129.80 104.3088.70 245.30 238.90 235.20 234.00 237.20 218.10 166.20 130.90 105.10 239.1089.40 247.30 240.90 237.20 236.00 219.90 167.60 132.00 105.80 239.10 241.1090.20 249.40 242.90 237.90 221.70 169.10 133.10 251.50 106.60 241.10 243.1091.00 244.90 239.90 223.40 170.50 134.20 253.60 107.40 243.10 245.2091.70 246.80 241.90 225.20 171.90 135.30 255.60 108.10 245.20 247.3092.40 248.80 243.90 226.90 173.40 136.40 257.70 108.90 247.30 249.4093.10 250.80 245.90 228.70 174.80 137.50 259.80 109.70 249.40 251.5093.70 252.80 247.80 230.50 176.10 138.60 261.90 110.40 251.50 253.6094.40 254.80 249.80 232.20 177.40 139.70 264.00 111.30 253.60 255.6095.00 256.90 251.80 234.00 178.80 140.80 266.10 112.20 255.60 257.7095.70 258.90 253.80 235.70 180.10 141.90 268.20 113.10 257.70 259.8096.40 261.00 255.80 237.50 181.40 143.00 270.30 114.00 259.80 261.9097.00 263.10 257.70 239.30 182.70 144.10 272.40 114.80 261.90 264.0097.70 265.20 259.70 241.00 184.00 145.20 274.50 115.70 264.00 266.1098.30 267.30 261.70 242.80 185.40 146.30 276.50 116.60 266.10 268.2099.00 269.40 263.70 244.50 186.70 147.40 278.60 117.50 268.20 270.3099.70 271.50 265.70 246.30 188.00 148.50 280.70 118.40 270.30 272.40 273.60 267.60 248.20 189.30 149.60 282.80 272.40 274.50 275.70 269.60 250.00 190.60 284.90 274.50 276.50 277.80 271.60 251.90 287.00 276.50 278.60 279.80 273.60 289.10 278.60 280.70 281.90 291.20 280.70 282.80 293.30 282.80 295.40 $80.30 $95.50 $120.10 $153.70 $203.60 $220.10 $227.00 $227.30 $227.30 $239.40 100.40 119.20101.20 150.70 120.10102.00 192.00 151.80 121.00102.70 253.80 193.30 152.90 121.90103.50 275.60 255.60 194.60 154.00 122.80104.30 284.00 277.50 257.50 195.90 155.10 123.60 284.90105.10 286.10 279.50 259.40 197.20 156.20 124.50 284.90 287.00105.80 288.20 281.50 261.30 198.60 157.30 297.40 125.40 287.00 289.10106.60 290.30 283.50 263.10 199.90 158.40 299.50 126.30 289.10 291.20107.40 292.40 285.50 265.00 201.20 159.50 301.50 127.20 291.20 293.30108.10 294.50 287.40 266.90 202.50 160.60 303.50 128.00 293.30 295.40108.90 296.60 289.40 268.70 203.80 161.70 305.50 128.90 295.40 297.40 298.70 291.40 270.60 205.20 162.80 307.50 297.40 299.50 300.70 293.40 272.50 206.50 309.40 299.50 301.60 302.80 295.40 274.30 311.40 301.60 303.70 304.90 297.30 313.40 303.70 305.80 307.00 315.40 305.80 307.90 317.40 307.90 319.30

package weighing more than 70 pounds. than 70 weighing more package information. for more 10 See page – A Heavy Package sticker is required for any – A Heavy Package

Guaranteed Two-Day Guaranteed UPS 2nd DayAir 2nd UPS 150 145 146 147 148 149 140 141 142 143 144 135 136 137 138 139 130 131 132 133 134 125 126 127 128 129 120 121 122 123 124 115 116 117 118 119 Zones 111 Lbs. 112 113 114 UPS 3 Day Select® Guaranteed Three-Day

® Domestic UPS 3 Day Select Zones 302 303 304 305 306 307 308 The ideal mix of economy and guaranteed 1 Lbs. $5.80 $6.40 $6.80 $7.30 $8.60 $9.40 $9.60 on-time delivery. Guaranteed delivery by 2 6.00 6.60 7.30 8.30 10.00 10.60 11.00 the end of the third business day to every 3 6.50 7.10 8.00 9.10 11.40 12.00 12.90 address in the 48 contiguous states. 4 7.00 7.90 8.90 10.30 12.90 13.50 14.40 5 7.40 8.50 9.80 11.40 14.30 15.00 15.90 Delivery to Residential Destinations 6 7.90 9.40 10.50 12.30 15.40 16.40 17.50 7 8.40 10.10 11.40 13.10 16.50 17.90 19.10 Add $1.15 to the appropriate 3 Day Select 8 9.00 10.80 12.30 14.10 17.80 19.30 20.80 rate for each package going to a residential 9 9.50 11.40 13.10 15.10 19.10 20.60 22.40 destination. A residential delivery is defined 10.00 12.10 13.90 16.00 20.40 22.10 24.00 as delivery to a location that is a home, including 10 10.50 12.90 14.60 16.90 21.60 23.60 25.60 a business operating out of a home that does 11 11.10 13.50 15.50 17.90 23.00 25.10 27.10 not have an entrance open to the public. 12 13 11.60 14.10 16.30 18.90 24.40 26.60 28.80 A Delivery Area Surcharge of $1.75 applies 14 12.10 14.80 17.10 19.90 25.60 28.10 30.40 to each package delivered to residences in 15 12.60 15.40 18.00 20.90 26.90 29.60 32.00 certain ZIP Codes. Go to ups.com® or call 16 13.00 16.00 18.60 21.60 27.90 30.90 33.50 1-800-PICK-UPS® for a listing of applicable 17 13.50 16.50 19.50 22.50 28.90 32.00 34.80 ZIP Codes. 18 14.00 17.10 20.30 23.50 30.00 33.30 36.10 19 14.50 17.80 21.00 24.50 31.30 34.60 37.50 20 15.00 18.40 21.90 25.40 32.50 36.00 38.90 21 15.50 19.00 22.80 26.40 33.80 37.30 40.30 22 16.00 19.60 23.60 27.40 35.00 38.50 41.60 23 16.50 20.30 24.40 28.40 36.30 39.80 43.10 24 17.00 21.00 25.10 29.30 37.50 41.10 44.60 25 17.60 21.80 25.90 30.30 38.80 42.50 46.10 26 18.30 22.50 26.80 31.30 40.00 44.00 47.60 27 18.80 23.10 27.60 32.30 41.30 45.50 49.10 28 19.40 23.80 28.50 33.30 42.60 47.00 50.80 29 19.90 24.40 29.40 34.10 44.00 48.40 52.40 30 20.40 25.00 30.10 35.00 45.40 49.80 54.00 31 20.90 25.80 31.00 36.00 46.60 51.10 55.60 32 21.40 26.40 31.90 37.00 47.90 52.50 57.10 33 21.90 27.00 32.80 38.00 49.10 53.90 58.60 34 22.40 27.80 33.60 39.00 50.40 55.10 60.10 35 22.90 28.40 34.40 39.90 51.60 56.40 61.50

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 42 Process. Determine the Rate UPS 3 Day Select® – Domestic one cubic foot, dimensional weight one cubic foot, dimensional 20 for details. See page apply. may the weight shown requires the next higher rate. 22. see page services and charges, service restrictions, and general information. – For packages measuring more than more measuring – For packages than – Any fraction of a pound more your destination zone, determine – To for additional to 137 102 – See pages Customers Who Do Not Customers Receive a Daily UPS Pickup pickup, If you request a one-time to the rate shown. add $4 per package account This rate applies to both without customers and holders a UPS account. ® 43 Domestic Domestic

302 303 304 305 306 307 308 23.9024.4025.00 29.8025.50 30.4026.00 31.00 35.9026.50 31.60 36.6027.00 32.30 37.40 41.8027.50 33.00 38.10 42.6028.00 33.80 38.90 43.60 54.0028.50 34.40 39.80 44.60 55.1029.00 35.00 40.60 45.60 56.3029.50 58.90 35.60 41.50 46.60 57.4030.00 60.10 36.30 42.40 47.60 58.6030.50 61.40 64.30 37.00 43.10 48.50 59.9031.00 62.60 65.50 37.60 43.90 49.50 61.1031.50 64.00 66.90 38.30 44.60 50.50 62.4032.10 65.40 68.30 38.90 45.40 51.50 63.6032.80 66.80 69.80 39.60 46.10 52.50 64.9033.30 68.10 71.40 40.40 47.00 53.50 66.1033.80 69.50 73.00 41.00 47.90 54.40 67.4034.30 70.90 74.60 41.60 48.80 55.30 68.6034.80 72.30 76.30 42.30 49.60 56.30 69.9035.30 73.60 77.90 42.90 50.40 57.30 71.1035.80 75.00 79.40 43.50 51.10 58.30 72.4036.30 76.40 80.90 44.10 51.90 59.30 73.6036.80 77.90 82.40 44.90 52.60 60.30 74.9037.30 79.40 83.90 45.60 53.40 61.10 76.1037.80 80.90 85.40 46.40 54.10 62.00 77.5038.30 82.40 86.90 47.00 55.00 62.90 78.9038.90 83.80 88.50 47.60 55.90 63.90 80.3039.50 85.10 90.10 48.30 56.80 64.90 81.6040.00 86.50 91.80 48.90 57.60 65.90 83.0040.50 87.90 93.40 49.50 58.50 66.90 84.4041.00 89.30 95.00 50.10 59.30 67.90 85.80 90.60 96.60 50.80 60.00 68.80 87.00 92.00 98.30 51.50 60.80 69.60 88.30 93.40 99.90 61.50 70.60 101.50 89.50 94.80 62.30 71.60 103.10 90.80 96.10 72.60 104.80 92.00 97.50 73.60 106.40 93.30 99.00 100.50 108.00 94.50 102.00 109.60 95.80 111.30 103.50 112.90 105.00 114.50 116.10 $23.40 $29.00 $35.10 $40.90 $52.90 $57.60 $62.90

over 70 pounds, please turn the page. – To determine the rate for a package weighing the rate for a package determine – To

Guaranteed Three-Day Guaranteed UPS 3 Day Select Day 3 UPS 70 65 66 67 68 69 60 61 62 63 64 55 56 57 58 59 50 51 52 53 54 45 46 47 48 49 40 41 42 43 44 Zones 36 Lbs. 37 38 39 UPS 3 Day Select® Guaranteed Three-Day

® Domestic UPS 3 Day Select Zones 302 303 304 305 306 307 308 The ideal mix of economy and guaranteed 71 Lbs. $41.70 $52.50 $63.30 $74.80 $97.30 $106.80 $117.90 on-time delivery. Guaranteed delivery by 72 42.40 53.40 64.40 75.90 98.90 108.60 119.60 the end of the third business day to every 73 43.10 54.30 65.50 77.00 100.50 110.60 121.50 address in the 48 contiguous states. 74 43.80 55.00 66.60 78.10 102.10 112.60 123.40 75 44.50 55.80 67.60 79.30 103.80 114.50 125.30 Delivery to Residential Destinations 76 45.20 56.40 68.50 80.40 105.40 116.30 127.10 77 45.90 57.10 69.40 81.50 107.00 117.90 128.90 Add $1.15 to the appropriate 3 Day Select 78 46.60 57.90 70.30 82.60 108.40 119.40 130.60 rate for each package going to a residential 79 47.30 58.50 71.10 83.80 109.60 120.80 132.30 destination. A residential delivery is defined 48.00 59.10 71.90 84.80 110.90 122.10 133.80 as delivery to a location that is a home, including 80 48.70 59.80 72.60 85.80 112.10 123.50 135.30 a business operating out of a home that does 81 49.40 60.50 73.40 86.80 113.40 124.90 136.80 not have an entrance open to the public. 82 83 50.10 61.30 74.30 87.80 114.60 126.30 138.30 A Delivery Area Surcharge of $1.75 applies 84 50.80 61.90 75.10 88.80 115.90 127.80 139.80 to each package delivered to residences in 85 51.50 62.50 76.00 89.80 117.10 129.30 141.40 certain ZIP Codes. Go to ups.com® or call 86 52.20 63.10 76.90 90.90 118.40 130.80 143.00 1-800-PICK-UPS® for a listing of applicable 87 52.90 63.80 77.80 92.00 119.60 132.30 144.60 ZIP Codes. 88 53.60 64.50 78.60 93.10 120.90 133.80 146.30 89 54.30 65.30 79.50 94.30 122.10 135.30 147.90 90 55.00 65.90 80.40 95.30 123.40 136.80 149.50 91 55.70 66.50 81.10 96.30 124.80 138.30 151.10 92 56.40 67.10 81.90 97.30 126.10 139.60 152.80 93 57.10 67.90 82.60 98.30 127.50 141.00 154.40 94 57.80 68.60 83.40 99.30 128.90 142.40 156.00 95 58.50 69.30 84.30 100.30 130.30 143.80 157.60 96 59.20 69.90 85.10 101.30 131.60 145.10 159.30 97 59.90 70.50 86.00 102.30 133.00 146.50 160.90 98 60.60 71.10 86.90 103.30 134.40 147.90 162.50 99 61.30 71.90 87.80 104.30 135.80 149.30 164.10 100 62.00 72.60 88.60 105.30 137.10 150.60 165.80 101 62.60 73.30 89.50 106.30 138.40 152.00 167.40 102 63.20 73.90 90.40 107.30 139.60 153.40 169.00 103 63.80 74.50 91.10 108.30 140.90 154.90 170.60 104 64.40 75.10 91.90 109.30 142.10 156.40 172.30 105 65.00 75.80 92.60 110.30 143.40 157.90 173.90 106 65.60 76.50 93.40 111.10 144.60 159.40 175.50 107 66.20 77.30 94.30 112.00 145.90 160.90 177.10 108 66.80 78.00 95.10 112.90 147.10 162.40 178.80 109 67.40 78.80 96.00 113.80 148.50 163.80 180.40 110 68.00 79.50 96.90 114.60 149.90 165.10 182.00

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 44 Process. Determine the Rate UPS 3 Day Select® – Domestic one cubic foot, dimensional weight one cubic foot, dimensional 20 for details. See page apply. may the weight shown requires the next higher rate. 22. see page services and charges, service restrictions, and general information. – For packages measuring more than more measuring – For packages than – Any fraction of a pound more your destination zone, determine – To for additional to 137 102 – See pages Customers Who Do Not Customers Receive a Daily UPS Pickup pickup, If you request a one-time to the rate shown. add $4 per package account This rate applies to both without customers and holders a UPS account. ® 45 . See page 25. . See page ® Domestic Domestic SonicAir ® be accepted for transportation only through UPS – A package weighing over 150 pounds will weighing over 150 – A package

302 303 304 305 306 307 308 69.2069.8070.40 80.8071.00 81.4071.60 82.00 98.5072.20 82.60 99.3072.80 83.30 100.00 116.6073.40 84.00 100.80 117.6074.00 118.60 84.80 101.60 152.6074.60 119.60 85.50 102.50 154.0075.20 155.40 120.60 86.30 167.90 103.4075.80 156.80 121.60 87.00 169.30 104.30 170.6076.40 185.30 158.10 122.60 87.60 105.10 172.0077.00 186.90 159.50 123.60 88.30 106.00 188.50 173.4077.60 160.80 124.60 88.90 106.90 190.10 174.8078.20 162.00 125.60 89.50 107.60 191.60 176.1078.80 163.30 126.60 90.10 108.40 193.10 177.5079.40 164.50 127.60 90.80 109.10 194.60 178.9080.00 165.80 128.60 91.40 109.90 196.10 180.3080.60 167.00 129.60 92.00 110.60 197.60 181.6081.20 168.30 130.60 92.60 111.40 199.10 183.0081.80 169.60 131.60 93.40 112.10 200.80 184.4082.40 171.00 132.60 94.10 113.00 202.40 185.8083.00 172.40 133.60 94.90 113.90 204.00 187.3083.60 173.80 134.60 95.60 114.80 205.60 188.8084.20 175.10 135.60 96.40 115.60 207.30 190.3084.80 176.50 136.60 97.10 116.50 208.90 191.8085.40 177.80 137.60 97.90 117.40 210.50 193.3086.00 179.00 138.60 98.60 118.30 212.10 194.8086.60 180.30 139.60 99.40 119.10 213.80 100.10 196.3087.20 181.50 140.60 120.00 215.40 100.80 197.8087.80 182.80 141.60 120.90 217.00 101.40 199.30 121.8088.40 184.00 142.60 218.60 102.00 200.80 122.6089.00 185.30 143.60 220.30 144.60 102.60 202.30 123.5089.60 186.50 221.90 145.60 103.30 203.80 124.3090.20 187.80 223.50 189.00 146.60 103.90 205.30 125.0090.80 225.10 190.30 147.60 104.50 206.80 125.8091.40 208.30 226.80 191.50 148.60 105.10 126.5092.00 209.80 228.40 192.80 149.60 105.80 127.30 230.00 211.30 194.00 150.60 106.40 128.00 231.60 212.80 195.30 151.60 128.80 233.30 214.30 196.50 152.60 129.50 234.90 215.80 197.80 153.60 236.50 217.30 199.00 154.60 238.10 218.80 200.30 239.80 220.30 201.50 241.40 221.80 243.00 223.30 244.60 246.30 102 103 104 105 106 107 108 124** 125** 126 $68.60 $80.10 $97.80 $115.60 $151.30 $166.50 $183.60

package weighing more than 70 pounds. than 70 weighing more package information. for more 10 See page – A Heavy Package sticker is required for any – A Heavy Package

Guaranteed Three-Day Guaranteed UPS 3 Day Select Day 3 UPS 150 145 146 147 148 149 140 141 142 143 144 135 136 137 138 139 130 131 132 133 134 125 126 127 128 129 120 121 122 123 124 115 116 117 118 119 Zones 111 Lbs. 112 113 114 UPS Ground Commercial Guaranteed Day-Definite Domestic UPS Ground Zones 1022345678 103 104 105 106 107 108 124** 125** 126 Guaranteed day-definite ground delivery to 1 Lbs. $4.75 $4.90 $5.25 $5.35 $5.65 $5.70 $5.85 every address within the 48 contiguous states. 2 4.85 5.15 5.65 5.80 6.25 6.40 6.80 Prompt and low cost. 3 5.00 5.40 6.00 6.25 6.70 6.90 7.55 4 5.15 5.60 6.30 6.60 7.10 7.30 8.05 Customers Who Do Not 5 5.40 5.80 6.60 6.95 7.40 7.75 8.55 Receive a Daily UPS Pickup 6 5.55 6.00 6.75 7.20 7.65 8.05 8.85 7 5.75 6.15 6.90 7.45 7.95 8.35 9.25 If you request a one-time pickup, add $4 per 8 6.00 6.35 7.10 7.60 8.25 8.75 9.90 package to the rate shown. This rate applies 9 6.20 6.55 7.25 7.80 8.45 9.25 10.55 to both account holders and customers without 6.40 6.70 7.40 8.00 8.80 9.90 11.25 a UPS account. 10 11 6.60 6.90 7.55 8.25 9.20 10.60 12.05 12 6.80 7.10 7.70 8.45 9.60 11.35 12.95 – For larger packages, oversize charges 13 7.00 7.35 7.85 8.65 10.05 12.05 13.80 may apply. See page 21 for details. 14 7.15 7.55 8.00 8.85 10.60 12.75 14.65 – Any fraction of a pound more than the weight 15 7.35 7.80 8.15 9.05 11.15 13.45 15.55 shown requires the next higher rate. 16 7.45 8.00 8.35 9.30 11.70 14.15 16.35 7.55 8.30 8.60 9.70 12.30 14.85 17.20 – To determine your destination zone, 17 7.70 8.55 8.90 10.20 12.85 15.50 18.10 see page 22. 18 19 7.85 8.85 9.20 10.65 13.45 16.20 18.95 – See pages 102 to 137 for additional services 20 8.05 9.15 9.55 11.15 14.05 16.90 19.85 and charges, service restrictions, and 21 8.25 9.40 9.85 11.60 14.65 17.55 20.70 general information. 22 8.45 9.70 10.20 12.05 15.20 18.25 21.60 23 8.60 10.00 10.55 12.50 15.80 18.90 22.45 24 8.85 10.25 10.85 12.90 16.40 19.60 23.30 25 9.05 10.50 11.20 13.30 17.00 20.30 24.20 26 9.25 10.75 11.55 13.70 17.55 20.95 25.05 27 9.45 11.00 11.85 14.10 18.15 21.60 25.85 28 9.65 11.25 12.20 14.50 18.75 22.25 26.75 29 9.90 11.50 12.55 14.95 19.35 22.95 27.60 30 10.10 11.75 12.90 15.40 19.90 23.65 28.45 31 10.30 12.05 13.25 15.80 20.50 24.35 29.30 32 10.50 12.30 13.60 16.25 21.05 25.10 30.15 33 10.70 12.55 13.95 16.70 21.65 25.80 31.05 34 10.90 12.85 14.30 17.10 22.20 26.55 31.90 35 11.10 13.10 14.65 17.55 22.80 27.25 32.75

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 46 Process. Determine the Rate UPS Ground Commercial – Domestic 47 Domestic Domestic Commercial 2345678

11.5011.6511.85 13.6512.00 13.9012.20 14.20 15.3512.35 14.50 15.6512.55 14.75 16.00 18.4012.70 15.00 16.35 18.8512.85 15.30 16.65 19.30 23.9012.95 15.55 17.00 19.75 24.4013.10 15.80 17.35 20.15 24.9513.20 28.65 16.05 17.65 20.60 25.5013.35 29.40 16.30 17.95 21.05 26.0013.45 30.10 34.45 16.55 18.25 21.45 26.5013.60 30.80 35.30 16.75 18.55 21.90 27.0013.70 31.55 36.10 16.95 18.80 22.30 27.5013.85 32.25 36.90 17.10 19.10 22.70 27.9513.95 32.95 37.75 17.25 19.35 23.10 28.4014.10 33.65 38.55 17.40 19.60 23.50 28.8014.20 34.35 39.35 17.55 19.85 23.85 29.2014.35 34.95 40.15 17.70 20.10 24.20 29.6014.50 35.60 41.00 17.90 20.35 24.55 30.0014.60 36.25 41.75 18.05 20.55 24.85 30.3514.75 36.80 42.50 18.20 20.80 25.15 30.7514.85 37.40 43.20 18.35 21.00 25.45 31.1015.00 37.95 43.85 18.50 21.20 25.75 31.4515.10 38.45 44.40 18.65 21.40 26.05 31.8015.25 38.85 45.00 18.80 21.60 26.35 32.2015.35 39.20 45.55 18.95 21.75 26.60 32.5515.50 39.50 46.00 19.10 21.95 26.80 32.9015.60 39.70 46.45 19.20 22.10 27.00 33.2015.75 39.95 46.80 19.35 22.25 27.15 33.5015.85 40.15 47.10 19.50 22.40 27.35 33.8015.95 40.40 47.45 19.65 22.55 27.50 34.05 40.60 47.75 19.80 22.70 27.70 34.25 40.85 48.10 19.90 22.90 27.90 34.50 41.10 48.40 23.05 28.05 34.70 41.30 48.75 23.20 28.25 34.95 41.55 49.05 28.45 35.15 41.80 49.40 28.60 35.35 42.05 49.70 35.55 42.25 50.00 35.80 42.50 50.35 42.75 50.65 43.00 51.00 51.30 51.65 $11.30 $13.40 $15.00 $18.00 $23.35 $27.95 $33.60

over 70 pounds, please turn the page. – To determine the rate for a package weighing the rate for a package determine – To

Guaranteed Day-Definite Guaranteed UPS Ground UPS 70 65 66 67 68 69 60 61 62 63 64 55 56 57 58 59 50 51 52 53 54 45 46 47 48 49 40 41 42 43 44 Zones 36 Lbs. 37 38 39 UPS Ground Commercial Guaranteed Day-Definite Domestic UPS Ground Zones 2345678 Guaranteed day-definite ground delivery to 71 Lbs. $23.10 $26.00 $28.95 $32.05 $38.70 $45.30 $53.55 every address within the 48 contiguous states. 72 29.15 31.90 34.55 36.05 41.55 47.65 55.15 Prompt and low cost. 73 34.30 36.90 39.35 40.05 44.30 50.10 56.35 74 37.85 40.55 42.95 44.05 46.95 52.10 57.45 Customers Who Do Not 75 39.75 42.50 45.35 46.45 49.45 53.70 58.35 Receive a Daily UPS Pickup 76 41.70 44.05 46.50 48.00 51.50 54.90 59.15 77 43.35 45.55 47.55 49.25 53.15 55.70 59.80 If you request a one-time pickup, add $4 per 78 44.75 46.90 48.55 50.35 54.35 56.40 60.45 package to the rate shown. This rate applies 79 45.90 48.25 49.45 51.20 55.15 57.15 61.10 to both account holders and customers without 46.80 49.60 50.20 51.90 55.80 57.80 61.75 a UPS account. 80 81 47.65 50.30 50.95 52.55 56.45 58.45 62.35 82 48.45 51.05 51.65 53.20 57.10 59.10 63.00 – For larger packages, oversize charges 83 49.20 51.70 52.35 53.85 57.75 59.70 63.65 may apply. See page 21 for details. 84 49.85 52.40 53.00 54.50 58.40 60.35 64.25 – Any fraction of a pound more than the weight 85 50.50 53.05 53.70 55.15 59.00 61.00 64.90 shown requires the next higher rate. 86 51.15 53.70 54.35 55.75 59.65 61.65 65.50 51.75 54.35 55.00 56.40 60.30 62.30 66.15 – To determine your destination zone, 87 52.40 55.00 55.65 57.00 60.95 62.95 66.80 see page 22. 88 89 53.05 55.65 56.30 57.65 61.60 63.60 67.45 – See pages 102 to 137 for additional services 90 53.70 56.30 56.90 58.30 62.25 64.25 68.10 and charges, service restrictions, and 91 54.35 56.90 57.55 58.95 62.85 64.90 68.75 general information. 92 55.00 57.55 58.15 59.55 63.50 65.50 69.35 93 55.65 58.20 58.80 60.20 64.15 66.15 70.00 94 56.25 58.85 59.40 60.85 64.75 66.80 70.65 95 56.90 59.45 60.00 61.50 65.40 67.40 71.30 96 57.55 60.05 60.55 62.15 66.00 68.05 71.95 97 58.15 60.60 61.15 62.80 66.65 68.70 72.60 98 58.80 61.15 61.75 63.40 67.30 69.30 73.25 99 59.40 61.75 62.35 64.05 67.90 69.95 73.90 100 60.05 62.30 62.90 64.65 68.55 70.55 74.50 101 60.60 62.85 63.50 65.25 69.15 71.20 75.15 102 61.15 63.40 64.05 65.80 69.80 71.85 75.80 103 61.75 63.95 64.65 66.35 70.40 72.45 76.40 104 62.30 64.55 65.20 66.90 71.00 73.10 77.05 105 62.85 65.10 65.80 67.45 71.60 73.70 77.65 106 63.40 65.65 66.35 68.00 72.20 74.35 78.30 107 63.95 66.20 66.95 68.55 72.80 75.00 78.95 108 64.50 66.75 67.50 69.10 73.35 75.60 79.55 109 65.05 67.35 68.10 69.65 73.95 76.25 80.20 110 65.60 67.90 68.65 70.20 74.55 76.85 80.80

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 48 UPS Ground Commercial Guaranteed Day-Definite Domestic Zones 2345678 111 Lbs. $66.15 $68.45 $69.25 $70.75 $75.15 $77.50 $81.45 112 66.70 69.00 69.80 71.30 75.75 78.10 82.05 113 67.25 69.55 70.40 71.85 76.30 78.70 82.65 114 67.80 70.15 70.95 72.40 76.90 79.35 83.30 115 68.35 70.70 71.55 72.95 77.50 79.95 83.90 116 68.90 71.25 72.10 73.45 78.10 80.55 84.50 117 69.45 71.80 72.65 74.00 78.65 81.20 85.15 118 69.95 72.35 73.25 74.55 79.25 81.80 85.75 119 70.50 72.95 73.80 75.10 79.85 82.45 86.35 120 71.05 73.50 74.40 75.65 80.45 83.05 87.00 121 71.60 74.05 74.95 76.20 81.00 83.70 87.60 122 72.15 74.60 75.55 76.75 81.60 84.30 88.25 123 72.70 75.15 76.10 77.30 82.20 84.95 88.85 124 73.25 75.75 76.70 77.85 82.80 85.60 89.50

125 73.80 76.30 77.25 78.40 83.35 86.20 90.15 Process. 126 74.35 76.85 77.85 78.95 83.95 86.85 90.75 127 74.90 77.40 78.40 79.50 84.55 87.45 91.40 128 75.45 77.95 79.00 80.00 85.20 88.10 92.00

129 76.00 78.55 79.55 80.55 85.80 88.75 92.65 Determine the Rate 130 76.50 79.10 80.15 81.10 86.40 89.35 93.30 131 77.05 79.65 80.70 81.65 87.00 90.00 93.90 132 77.60 80.20 81.30 82.20 87.60 90.60 94.55 133 78.15 80.75 81.85 82.75 88.20 91.25 95.15 134 78.70 81.35 82.45 83.30 88.80 91.90 95.80 135 79.25 81.90 83.00 83.85 89.40 92.50 96.45 136 79.80 82.45 83.60 84.40 90.00 93.15 97.05 137 80.35 83.00 84.15 84.95 90.60 93.75 97.70 138 80.90 83.55 84.75 85.50 91.20 94.40 98.30 139 81.45 84.15 85.30 86.05 91.80 95.05 98.95 140 82.00 84.70 85.90 86.60 92.40 95.65 99.60

141 82.55 85.25 86.45 87.10 93.00 96.30 100.20 UPS Ground Commercial – Domestic 142 83.10 85.80 87.00 87.65 93.60 96.90 100.85 143 83.60 86.35 87.60 88.20 94.20 97.55 101.45 144 84.15 86.95 88.15 88.75 94.80 98.20 102.10 145 84.70 87.50 88.75 89.30 95.40 98.80 102.75 146 85.25 88.05 89.30 89.85 96.00 99.45 103.35 147 85.80 88.60 89.90 90.40 96.60 100.05 104.00 148 86.35 89.15 90.45 90.95 97.20 100.70 104.60 149 86.90 89.75 91.05 91.50 97.80 101.35 105.25 150 87.45 90.30 91.60 92.05 98.40 101.95 105.90

– A Heavy Package sticker is required for any – A package weighing over 150 pounds will package weighing more than 70 pounds. be accepted for transportation only through See page 10 for more information. UPS® SonicAir®. See page 25.

49 UPS Ground Residential Guaranteed Day-Definite Domestic UPS Ground Zones 1022345678 103 104 105 106 107 108 124** 125** 126 Guaranteed day-definite ground delivery to 1 Lbs. $5.90 $6.05 $6.40 $6.50 $6.80 $6.85 $7.00 every address within the 48 contiguous states. 2 6.00 6.30 6.80 6.95 7.40 7.55 7.95 Prompt and low cost. 3 6.15 6.55 7.15 7.40 7.85 8.05 8.70 4 6.30 6.75 7.45 7.75 8.25 8.45 9.20 Customers Who Do Not 5 6.55 6.95 7.75 8.10 8.55 8.90 9.70 Receive a Daily UPS Pickup 6 6.70 7.15 7.90 8.35 8.80 9.20 10.00 7 6.90 7.30 8.05 8.60 9.10 9.50 10.40 If you request a one-time pickup, add $4 per 8 7.15 7.50 8.25 8.75 9.40 9.90 11.05 package to the rate shown. This rate applies 9 7.35 7.70 8.40 8.95 9.60 10.40 11.70 to both account holders and customers without 7.55 7.85 8.55 9.15 9.95 11.05 12.40 a UPS account. 10 11 7.75 8.05 8.70 9.40 10.35 11.75 13.20 12 7.95 8.25 8.85 9.60 10.75 12.50 14.10 Delivery to Residential Destinations 13 8.15 8.50 9.00 9.80 11.20 13.20 14.95 A residential delivery is defined as delivery 14 8.30 8.70 9.15 10.00 11.75 13.90 15.80 to a location that is a home, including a 15 8.50 8.95 9.30 10.20 12.30 14.60 16.70 business operating out of a home that does 16 8.60 9.15 9.50 10.45 12.85 15.30 17.50 not have an entrance open to the public. 17 8.70 9.45 9.75 10.85 13.45 16.00 18.35 8.85 9.70 10.05 11.35 14.00 16.65 19.25 A Delivery Area Surcharge of $1.75 applies 18 9.00 10.00 10.35 11.80 14.60 17.35 20.10 to each package delivered to residences in 19 20 9.20 10.30 10.70 12.30 15.20 18.05 21.00 certain ZIP Codes. Go to ups.com® or call 21 9.40 10.55 11.00 12.75 15.80 18.70 21.85 1-800-PICK-UPS® for a listing of applicable 22 9.60 10.85 11.35 13.20 16.35 19.40 22.75 ZIP Codes. 23 9.75 11.15 11.70 13.65 16.95 20.05 23.60 24 10.00 11.40 12.00 14.05 17.55 20.75 24.45 – For larger packages, oversize charges 25 10.20 11.65 12.35 14.45 18.15 21.45 25.35 may apply. See page 21 for details. 26 10.40 11.90 12.70 14.85 18.70 22.10 26.20 – Any fraction of a pound more than the weight 27 10.60 12.15 13.00 15.25 19.30 22.75 27.00 shown requires the next higher rate. 28 10.80 12.40 13.35 15.65 19.90 23.40 27.90 11.05 12.65 13.70 16.10 20.50 24.10 28.75 – To determine your destination zone, 29 11.25 12.90 14.05 16.55 21.05 24.80 29.60 see page 22. 30 31 11.45 13.20 14.40 16.95 21.65 25.50 30.45 – See pages 102 to 137 for additional services 32 11.65 13.45 14.75 17.40 22.20 26.25 31.30 and charges, service restrictions, and 33 11.85 13.70 15.10 17.85 22.80 26.95 32.20 general information. 34 12.05 14.00 15.45 18.25 23.35 27.70 33.05 35 12.25 14.25 15.80 18.70 23.95 28.40 33.90

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 50 UPS Ground Residential Guaranteed Day-Definite Domestic Zones 2345678 36 Lbs. $12.45 $14.55 $16.15 $19.15 $24.50 $29.10 $34.75 37 12.65 14.80 16.50 19.55 25.05 29.80 35.60 38 12.80 15.05 16.80 20.00 25.55 30.55 36.45 39 13.00 15.35 17.15 20.45 26.10 31.25 37.25 40 13.15 15.65 17.50 20.90 26.65 31.95 38.05 41 13.35 15.90 17.80 21.30 27.15 32.70 38.90 42 13.50 16.15 18.15 21.75 27.65 33.40 39.70 43 13.70 16.45 18.50 22.20 28.15 34.10 40.50 44 13.85 16.70 18.80 22.60 28.65 34.80 41.30 45 14.00 16.95 19.10 23.05 29.10 35.50 42.15 46 14.10 17.20 19.40 23.45 29.55 36.10 42.90 47 14.25 17.45 19.70 23.85 29.95 36.75 43.65 48 14.35 17.70 19.95 24.25 30.35 37.40 44.35 49 14.50 17.90 20.25 24.65 30.75 37.95 45.00

50 14.60 18.10 20.50 25.00 31.15 38.55 45.55 Process. 51 14.75 18.25 20.75 25.35 31.50 39.10 46.15 52 14.85 18.40 21.00 25.70 31.90 39.60 46.70 53 15.00 18.55 21.25 26.00 32.25 40.00 47.15

54 15.10 18.70 21.50 26.30 32.60 40.35 47.60 Determine the Rate 55 15.25 18.85 21.70 26.60 32.95 40.65 47.95 56 15.35 19.05 21.95 26.90 33.35 40.85 48.25 57 15.50 19.20 22.15 27.20 33.70 41.10 48.60 58 15.65 19.35 22.35 27.50 34.05 41.30 48.90 59 15.75 19.50 22.55 27.75 34.35 41.55 49.25 60 15.90 19.65 22.75 27.95 34.65 41.75 49.55 61 16.00 19.80 22.90 28.15 34.95 42.00 49.90 62 16.15 19.95 23.10 28.30 35.20 42.25 50.20 63 16.25 20.10 23.25 28.50 35.40 42.45 50.55 64 16.40 20.25 23.40 28.65 35.65 42.70 50.85 65 16.50 20.35 23.55 28.85 35.85 42.95 51.15

66 16.65 20.50 23.70 29.05 36.10 43.20 51.50 UPS Ground Residential – Domestic 67 16.75 20.65 23.85 29.20 36.30 43.40 51.80 68 16.90 20.80 24.05 29.40 36.50 43.65 52.15 69 17.00 20.95 24.20 29.60 36.70 43.90 52.45 70 17.10 21.05 24.35 29.75 36.95 44.15 52.80

– To determine the rate for a package weighing over 70 pounds, please turn the page.

51 UPS Ground Residential Guaranteed Day-Definite Domestic UPS Ground Zones 2345678 Guaranteed day-definite ground delivery to 71 Lbs. $24.25 $27.15 $30.10 $33.20 $39.85 $46.45 $54.70 every address within the 48 contiguous states. 72 30.30 33.05 35.70 37.20 42.70 48.80 56.30 Prompt and low cost. 73 35.45 38.05 40.50 41.20 45.45 51.25 57.50 74 39.00 41.70 44.10 45.20 48.10 53.25 58.60 Customers Who Do Not 75 40.90 43.65 46.50 47.60 50.60 54.85 59.50 Receive a Daily UPS Pickup 76 42.85 45.20 47.65 49.15 52.65 56.05 60.30 77 44.50 46.70 48.70 50.40 54.30 56.85 60.95 If you request a one-time pickup, add $4 per 78 45.90 48.05 49.70 51.50 55.50 57.55 61.60 package to the rate shown. This rate applies 79 47.05 49.40 50.60 52.35 56.30 58.30 62.25 to both account holders and customers without 47.95 50.75 51.35 53.05 56.95 58.95 62.90 a UPS account. 80 81 48.80 51.45 52.10 53.70 57.60 59.60 63.50 82 49.60 52.20 52.80 54.35 58.25 60.25 64.15 Delivery to Residential Destinations 83 50.35 52.85 53.50 55.00 58.90 60.85 64.80 A residential delivery is defined as delivery 84 51.00 53.55 54.15 55.65 59.55 61.50 65.40 to a location that is a home, including a 85 51.65 54.20 54.85 56.30 60.15 62.15 66.05 business operating out of a home that does 86 52.30 54.85 55.50 56.90 60.80 62.80 66.65 not have an entrance open to the public. 87 52.90 55.50 56.15 57.55 61.45 63.45 67.30 53.55 56.15 56.80 58.15 62.10 64.10 67.95 A Delivery Area Surcharge of $1.75 applies 88 54.20 56.80 57.45 58.80 62.75 64.75 68.60 to each package delivered to residences in 89 90 54.85 57.45 58.05 59.45 63.40 65.40 69.25 certain ZIP Codes. Go to ups.com® or call 91 55.50 58.05 58.70 60.10 64.00 66.05 69.90 1-800-PICK-UPS® for a listing of applicable 92 56.15 58.70 59.30 60.70 64.65 66.65 70.50 ZIP Codes. 93 56.80 59.35 59.95 61.35 65.30 67.30 71.15 94 57.40 60.00 60.55 62.00 65.90 67.95 71.80 – For larger packages, oversize charges 95 58.05 60.60 61.15 62.65 66.55 68.55 72.45 may apply. See page 21 for details. 96 58.70 61.20 61.70 63.30 67.15 69.20 73.10 – Any fraction of a pound more than the weight 97 59.30 61.75 62.30 63.95 67.80 69.85 73.75 shown requires the next higher rate. 98 59.95 62.30 62.90 64.55 68.45 70.45 74.40 60.55 62.90 63.50 65.20 69.05 71.10 75.05 – To determine your destination zone, 99 61.20 63.45 64.05 65.80 69.70 71.70 75.65 see page 22. 100 101 61.75 64.00 64.65 66.40 70.30 72.35 76.30 – See pages 102 to 137 for additional services 102 62.30 64.55 65.20 66.95 70.95 73.00 76.95 and charges, service restrictions, and 103 62.90 65.10 65.80 67.50 71.55 73.60 77.55 general information. 104 63.45 65.70 66.35 68.05 72.15 74.25 78.20 105 64.00 66.25 66.95 68.60 72.75 74.85 78.80 106 64.55 66.80 67.50 69.15 73.35 75.50 79.45 107 65.10 67.35 68.10 69.70 73.95 76.15 80.10 108 65.65 67.90 68.65 70.25 74.50 76.75 80.70 109 66.20 68.50 69.25 70.80 75.10 77.40 81.35 110 66.75 69.05 69.80 71.35 75.70 78.00 81.95

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 52 UPS Ground Residential Guaranteed Day-Definite Domestic Zones 2345678 111 Lbs. $67.30 $69.60 $70.40 $71.90 $76.30 $78.65 $82.60 112 67.85 70.15 70.95 72.45 76.90 79.25 83.20 113 68.40 70.70 71.55 73.00 77.45 79.85 83.80 114 68.95 71.30 72.10 73.55 78.05 80.50 84.45 115 69.50 71.85 72.70 74.10 78.65 81.10 85.05 116 70.05 72.40 73.25 74.60 79.25 81.70 85.65 117 70.60 72.95 73.80 75.15 79.80 82.35 86.30 118 71.10 73.50 74.40 75.70 80.40 82.95 86.90 119 71.65 74.10 74.95 76.25 81.00 83.60 87.50 120 72.20 74.65 75.55 76.80 81.60 84.20 88.15 121 72.75 75.20 76.10 77.35 82.15 84.85 88.75 122 73.30 75.75 76.70 77.90 82.75 85.45 89.40 123 73.85 76.30 77.25 78.45 83.35 86.10 90.00 124 74.40 76.90 77.85 79.00 83.95 86.75 90.65

125 74.95 77.45 78.40 79.55 84.50 87.35 91.30 Process. 126 75.50 78.00 79.00 80.10 85.10 88.00 91.90 127 76.05 78.55 79.55 80.65 85.70 88.60 92.55 128 76.60 79.10 80.15 81.15 86.35 89.25 93.15

129 77.15 79.70 80.70 81.70 86.95 89.90 93.80 Determine the Rate 130 77.65 80.25 81.30 82.25 87.55 90.50 94.45 131 78.20 80.80 81.85 82.80 88.15 91.15 95.05 132 78.75 81.35 82.45 83.35 88.75 91.75 95.70 133 79.30 81.90 83.00 83.90 89.35 92.40 96.30 134 79.85 82.50 83.60 84.45 89.95 93.05 96.95 135 80.40 83.05 84.15 85.00 90.55 93.65 97.60 136 80.95 83.60 84.75 85.55 91.15 94.30 98.20 137 81.50 84.15 85.30 86.10 91.75 94.90 98.85 138 82.05 84.70 85.90 86.65 92.35 95.55 99.45 139 82.60 85.30 86.45 87.20 92.95 96.20 100.10 140 83.15 85.85 87.05 87.75 93.55 96.80 100.75

141 83.70 86.40 87.60 88.25 94.15 97.45 101.35 UPS Ground Residential – Domestic 142 84.25 86.95 88.15 88.80 94.75 98.05 102.00 143 84.75 87.50 88.75 89.35 95.35 98.70 102.60 144 85.30 88.10 89.30 89.90 95.95 99.35 103.25 145 85.85 88.65 89.90 90.45 96.55 99.95 103.90 146 86.40 89.20 90.45 91.00 97.15 100.60 104.50 147 86.95 89.75 91.05 91.55 97.75 101.20 105.15 148 87.50 90.30 91.60 92.10 98.35 101.85 105.75 149 88.05 90.90 92.20 92.65 98.95 102.50 106.40 150 88.60 91.45 92.75 93.20 99.55 103.10 107.05

53 Determine the Zone International Export Shipments

Note: UPS OnLine® WorldShip®, UPS Export Internet Shipping, UPS CampusShipTM, or a UPS OnLine® Compatible vendor shipping Where is your package going? We’ve divided the world into numbered zones. system will automatically determine Use the Worldwide Zone Chart starting on page 56 to determine the destination the zone for you. zone for the international service option (except UPS® SonicAir®) you’ve chosen.

UPS Worldwide Express PlusSM and UPS Worldwide ExpressSM 1. Locate the destination country 2. Locate the zone for UPS Worldwide on the Worldwide Zone Chart. Express Plus or UPS Worldwide Express. Express Plus is not available when a zone number is not shown in the appropriate column. Example: For an Express shipment from any- Destination Zones where in the United States to Italy, Express Express Expedited Plus the zone is 901 . Express Plus service WEST EAST is available to major business centers Ireland, Republic of 901 901 605 601 in Italy, and the zone is also 901 . Israel 905 Italy 901 901 605 601 Overnight service is available to the greater Milan and Rome areas from major U.S. cities.

UPS Worldwide ExpeditedSM 1. Determine whether your origin state 3. Locate the zone for UPS Worldwide is classified as West or East on page 55. Expedited. The service is not available 2. Locate the destination country on when a zone number is not shown in the Worldwide Zone Chart. the appropriate column.

Example: Destination Zones For an Expedited shipment from Express Express Expedited When a zone is highlighted with a box, Plus Los Angeles, California, to the WEST EAST an Extended Area Surcharge may apply Republic of Ireland, the zone is 605. Ireland, Republic of 901 901 605 601 to certain destinations in that country. Example: Israel 905 Extended Area destinations are subject For an Expedited shipment from Italy 901 901 605 601 to change. For the most current infor- Buffalo, New York, to Italy, the zone Overnight service is available mation, refer to ups.com® or call to the greater Milan and Rome is 601 . areas from major U.S. cities. 1-800-782-7892.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 54 Use the lists below to: – Determine West and East state classifications for UPS Worldwide ExpeditedSM shipments. – Identify state abbreviations for UPS Standard To Canada shipments.

West East

Utah DE Process. MO Virginia CO Missouri KY Delaware CA Colorado KS Kentucky California Kansas North Carolina MD Tennessee TN NC Maryland DC S. Carolina District of Columbia AZ OK SC NM AR Arizona Oklahoma AL GA New Mexico Arkansas Georgia Alabama

MS Determine the Zone Mississippi TX LA Texas Louisiana FL Florida

AK Alaska

HI Hawaii

West East Alaska AK Nebraska NE Alabama AL Missouri MO Arizona AZ Nevada NV Connecticut CT New Hampshire NH International Export Shipments Arkansas AR New Mexico NM Delaware DE New Jersey NJ California CA North Dakota ND District New York NY Colorado CO Oklahoma OK of Columbia DC North Carolina NC Hawaii HI Oregon OR Florida FL Ohio OH Idaho ID South Dakota SD Georgia GA Pennsylvania PA Kansas KS Texas TX Illinois IL Rhode Island RI Louisiana LA Utah UT Indiana IN South Carolina SC Minnesota MN Washington WA Iowa IA Tennessee TN Mississippi MS Wyoming WY Kentucky KY Vermont VT Montana MT Maine ME Virginia VA Maryland MD West Virginia WV Massachusetts MA Wisconsin WI Michigan MI

55 Worldwide Zone Chart International Export Shipments Export International Export Shipments Destination Zones Destination Zones Visit ups.com® or contact the International Express Express Expedited Express Express Expedited Plus Plus Customer Service Center at 1-800-782-7892 WEST EAST WEST EAST for information regarding international Albania 907 Burkina Faso 908 shipments, including: Algeria 907 Burundi 908 – Service options American Samoa 907 Cambodia 907 – Time in transit Andorra 907 607 603 Cameroon 908 – Guarantee details Angola 908 Canada For service to Canada, – Billing options Anguilla 902† see pages 70-75. – Service notes Antigua and Barbuda 902† Canary Islands (Spain) 903 – Commodity classifications Argentina906 † 610 609 Cape Verde Island 908 (call for details) Overnight service is available to the greater Buenos Aires Cayman Islands 902† – Prohibited articles area from major U.S. cities. Central African Republic 908 – Points served Armenia 907 Chad 908 – UPS locations Aruba 902† Channel Islands 903 607 603 – Export documentation Australia 904 608 604 Overnight service is available Chile906 † 610 609 to the greater Sydney area from Los Angeles. China, Austria 903 903 607 603 People’s Republic of 904 608 604 Azerbaijan 907 Colombia906 † 610 609 Overnight service is available Azores (Portugal) 903 to the greater Bogotá area from Miami. Bahamas902 † Congo, Bahrain 905 Democratic Republic of 908 Bangladesh 905 Congo, Republic of 908 Barbados 902† Cook Islands 907 Belarus 907 Costa Rica 906† 610 609 Belgium 901 901 605 601 Overnight service is available Côte d’Ivoire (Ivory Coast) 908 to the greater Brussels area from major U.S. cities. Croatia 907 When a zone is highlighted with a box, Belize 906† Curaçao an Extended Area Surcharge may apply (Netherlands Antilles) 902† Benin 908 to certain destinations in that country. Cyprus 905 Extended Area destinations are subject Bermuda 902† Czech Republic 907 610 609 to change. For the most current information, Bolivia906 † Denmark 903 903 607 603 refer to ups.com or call 1-800-782-7892. Bonaire (Netherlands Antilles) 902† Djibouti 908 Bosnia 907 Dominica 902† †For shipments originating in Dade Botswana 908 Dominican Republic902 † 606 602 or Broward Counties, Florida: Brazil906 † 610 609 Ecuador906 † 610 609 Overnight service is available – Use zone 80 for shipments to Mexico. to the greater São Paulo area Egypt 905 from major U.S. cities. – Use zone 900 for shipments to South El Salvador 906† 610 609 British Virgin Islands 902† America and the Caribbean. England (United Kingdom) 901 901 605 601 Brunei 905 Overnight service is available to the greater London area Bulgaria 907 from major U.S. cities. Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 56 Process. Determine the Zone International Export Shipments 604 601 602 604 WEST EAST 608 608 605 606 Zones 907 908 902 904 907 903 904 901 901 Plus 901 57 Express Express Expedited Export (Côte d’Ivoire) (Portugal) (Micronesia, Federated States of) Destination MacauMacedoniaMadagascarMadeira MalawiMalaysia 901 907 Maldives 908 606Mali 602 Malta IslandsMarshall 908 Martinique 907 907 908 907 902† KuwaitKyrgyzstanLaosLatviaLebanonLesotho 905 907 LiberiaLiechtenstein 907 Lithuania 907 Luxembourg 905 908 903 908 901 607 901 603 907 605 601 Ivory Coast JamaicaJapan Overnight service is available area from to the greater Tokyo most of the United States. JordanKazakhstan Kenya † KiribatiKorea, SouthKosrae 905 908 907 904 608 604 Indonesia Ireland, Republic ofIsrael 901Italy 901Overnight service is available to the greater Milan and Rome 605areas from major U.S. cities. 601 905 601 609 609 609 603 601 601 604 610 610 610 605 608 607 605 605 WEST EAST Zones 906 906 907 905 906 902 901 903 903 903 901 907 901 903 901 901 901 Plus Express Express Expedited

(Denmark) (Denmark) (Netherlands)

International ExportInternational Shipments Worldwide Zone Chart Zone Worldwide Destination IcelandIndia 903 area from major U.S. cities. Hungary HondurasHong KongOvernight service is available to the greater Hong Kong 901 † 606 602 Overnight service is available to the greater Amsterdam area from major U.S. cities. Guinea-BissauGuyanaHaitiHolland 908 † † GuamGuatemalaGuinea 904 † 908 Greenland GrenadaGuadeloupe 902† 902† GibraltarGreece 907 Overnight service is available to the greater Frankfurt area from major U.S. cities. Ghana 908 GambiaGeorgia Germany 908 French GuianaFrench PolynesiaGabon 906† 907 908 Overnight service is available to the greater Paris area from major U.S. cities. Faeroe Islands FijiFinland France 907 EstoniaEthiopia 907 908 Equatorial GuineaEritrea 908 908 Worldwide Zone Chart International Export Shipments Export International Export Shipments Destination Zones Destination Zones Visit ups.com® or contact the International Express Express Expedited Express Express Expedited Plus Plus Customer Service Center at 1-800-782-7892 WEST EAST WEST EAST for information regarding international Mauritania 908 Philippines 904 608 604 shipments, including: Mauritius 908 Poland 907 610 609 – Service options Mexico84 † 74 74 Ponape (Micronesia, 907 – Time in transit Overnight service is available to Guadalajara, Monterrey, Federated States of) – Guarantee details and the greater Mexico City area from most of the Portugal 903 903 607 603 – Billing options United States. Puerto Rico – Service notes Micronesia, Federated 907 See the UPS domestic rates beginning on page 26. – Commodity classifications States of Qatar 905 (call for details) Moldova 907 Réunion 908 – Prohibited articles Monaco 901 605 601 Romania 907 – Points served Mongolia 904 Rota (Northern 907 – UPS locations Montserrat 902† Mariana Islands) – Export documentation Morocco 907 Russia 907 Mozambique 908 Rwanda 908 Namibia 908 Saba 902† Nepal 905 (Netherlands Antilles)

Netherlands (Holland) 901 901 605 601 Saipan (Northern 907 Overnight service is available Mariana Islands) to the greater Amsterdam area from major U.S. cities. San Marino 901 605 601 Netherlands Antilles 902† Saudi Arabia 905 New Caledonia 907 Scotland 901 605 601 New Zealand 904 (United Kingdom) Nicaragua 906† 610 609 Senegal 908 Niger 908 Seychelles 908 Nigeria 908 Sierra Leone 908 When a zone is highlighted with a box, Norfolk Island 907 Singapore 901 606 602 Overnight service is available an Extended Area Surcharge may apply Northern Ireland 901 605 601 to the greater Singapore area to certain destinations in that country. (United Kingdom) from major U.S. cities. Extended Area destinations are subject Northern Mariana Islands 907 Slovakia 907 610 609 to change. For the most current information, Norway 903 607 603 Slovenia 907 refer to ups.com or call 1-800-782-7892. Oman 905 Solomon Islands 907 Pakistan 905 South Africa 908 Palau 907 Spain 903 903 607 603 †For shipments originating in Dade Overnight service is available or Broward Counties, Florida: Panama906 † 610 609 to the greater Madrid area Overnight service is available from major U.S. cities. – Use zone 80 for shipments to Mexico. to the greater Panama City area from most of the Sri Lanka 905 United States. – Use zone 900 for shipments to South St. Barthélemy 902† Papua New Guinea 907 America and the Caribbean. (Guadeloupe) Paraguay † 906 St. Christopher 902† Peru906 † 610 609 (St. Kitts and Nevis) Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 58 Process. Determine the Zone International Export Shipments For instructions on determining For instructions on determining 24. your rate, see page 609 601 601 WEST EAST 610 605 605 Zones 907 908 902† 906 904 901 907 901 906 Plus 901 59 Express Express Expedited Export (St. Vincent (United Kingdom) (Congo, (Micronesia, and Futuna Islands Democratic Republic of) Democratic (British Islands) Virgin Federated States of) and the Grenadines) Destination ZambiaZimbabwe 908 908 Wales Wales Wallis SamoaWestern Yap YemenYugoslavia 907 907 Zaïre 905 907 Overnight service is available to the greater London area from major U.S. cities. Uruguay IslandsU.S. Virgin UzbekistanVanuatuVenezuela 902† Overnight service is available to the greater Caracas area from most of the † United States. 907 Vietnam GordaVirgin 907 † 902† TuvaluUgandaUkraine Union Island United Arab Emirates 907 United Kingdom 908 905 603 602 604 603 607 606 608 607 WEST EAST Zones 902† 907 907 902† 902 905 901 907 904 907 903 903 Plus Express Express Expedited

(Guadeloupe) (Northern (French Polynesia) (Micronesia,

International ExportInternational Shipments Worldwide Zone Chart Zone Worldwide and the Grenadines (British Islands) Virgin (U.S. Virgin Islands) (U.S. Virgin (U.S. Virgin Islands) (U.S. Virgin Federated States of) Mariana Islands) (U.S. Virgin Islands) (U.S. Virgin (Netherlands Antilles) (Netherlands Antilles) Destination TurkmenistanTurks and Caicos Islands 907 TunisiaTurkey 907 Trinidad and TobagoTrinidad Truk † Tonga 902† Tortola 907 Togo 908 Tajikistan Tajikistan TanzaniaThailand Tinian 908 Tahiti Tahiti Taiwan U.S. cities. Syria 905 SwazilandSweden SwitzerlandOvernight service is available to the greater Geneva and Zurich areas from major 908 903 903 607 603 Suriname 906† St. Vincent St. Vincent 902† St. Martin St. KittsNevis and St. LuciaSt. Maarten 902† 902† 902† St. Eustatius St. John 902† 902† St. Croix 902† St. Thomas 902† UPS SonicAir® Same-Day Service

Note: International Dangerous Goods Export are not accepted in UPS SonicAir® service. Same Day. Any Time. Across the World. UPS SonicAir offers guaranteed delivery to addresses in 180 countries across the world, typically within 24 hours, including customs clearance. That’s fast. Moreover, there are few limitations: ship at any hour of the day, on any day of the year, including holidays. That’s flexibility.

Call 1-800-692-0898 for rate information. Rates vary by origin and destination city pair. Service Highlights – Worldwide: Send from any U.S. – Fast Pickup: Usually within address to 180 countries and terri- 60 minutes of order placement. tories worldwide. Domestic services – Guarantee: Specific delivery times also available. See page 25 for details. are guaranteed at order placement. – Proactive: The shipper will be notified – Ease: For most shipments, simply use of changes in the delivery schedule. your UPS account number and sign – Verification: We automatically contact the shipping document provided the shipper to confirm the time of by the driver at the time of pickup. delivery and provide the name of Call 1-800-692-0898 for additional the person who signed for it, at no international document requirements. additional charge. – Few Size and Weight Limitations: – Tracking: Information available Aircraft can be chartered if necessary 24 hours a day, 365 days a year to accommodate needs. Certain restric- by calling 1-800-692-0898. tions may apply. Call 1-800-692-0898 – Reports: Detailed performance for more information. reports for shipments upon request at no additional charge.

Visit sonicair.ups.com or call 1-800-692-0898 for guarantee details, service availability, delivery time commitments, or to request a pickup. 60 Process. Determine the Rate UPS® SonicAir® – Export 61 additional charges. and transit time desired, additional and transit time desired, may apply services and charges completing and will be quoted when your request. additional mile be assessed for each or fraction thereof beyond a 15-mile radius from destination airport. destination mileage charge occurs miles from non-U.S. after the first 10 For airports and varies by country. information, call 1-800-692-0898. e ae11for UPS SonicAir – See page 111 Notes time of day – Depending on the a $2.25 fee will pickup, – For U.S. an additional – For international delivery, A dedicated We pick up from pick up We We can arrange We courier will carry We pick up from pick up We ® Aircraft Charter: for a chartered aircraft to transport your shipment. your shipment from your door, your shipment from your door, on board the flight, and to your final destination. Door-to-Door: Hold for Pickup: deliver to the destination your door, pickup by the airport, and hold for recipient. Hand-Carry Service: UPS SonicAir your door and deliver to the final your door and deliver destination. – Available Options Available – – – UPS Worldwide ExpressSM UPS Worldwide ExpressSM Guaranteed One Or Two Days For urgent international shipments, guaranteed door-to-door, customs- Export cleared delivery to more than 200 Zones 80 84 900 901 902 903 904 905 906 907 908 countries and territories. Letter* $24.00 $24.00 $23.50 $30.00 $30.00 $34.00 $34.75 $35.00 $45.25 $70.25 $73.75 1 Lbs. 37.25 37.25 34.75 44.00 44.25 52.50 49.75 49.75 58.00 81.75 83.50 Delivery is guaranteed by 10:30 a.m. 2 43.75 43.75 42.25 51.50 51.00 60.75 56.75 56.75 73.00 96.25 99.25 the second business day for shipments 3 50.25 50.25 48.50 60.50 59.25 69.00 65.00 65.00 88.00 110.75 115.00 to major business centers, including 4 56.75 56.75 56.00 68.75 66.25 77.00 73.00 73.00 102.75 125.25 130.50 more than 1,000 cities across Europe, 5 63.25 63.25 63.00 76.50 72.75 84.75 81.00 81.00 117.50 139.75 146.00 and by end of day to most other 6 69.25 69.25 69.25 83.50 78.75 92.25 89.00 89.00 132.75 154.25 161.50 destinations. 7 75.25 75.25 75.25 88.50 84.50 99.25 97.00 97.00 147.75 168.25 176.25 When you call for an early pickup, 8 81.00 81.00 81.25 93.25 89.75 105.25 105.00 105.00 161.50 182.25 190.25 overnight delivery of Letters and 9 86.25 86.25 86.50 97.75 95.00 111.25 112.50 112.50 175.25 195.25 203.25 documents is guaranteed by the end 10 91.25 91.25 91.00 102.25 100.00 116.75 120.00 120.00 188.50 208.00 216.00 of the next business day from major 11 95.75 95.75 95.50 106.75 105.00 122.00 127.50 127.50 201.50 220.75 228.25 metropolitan areas to the world’s 12 100.00 100.00 100.25 111.00 110.00 127.25 134.50 134.50 214.00 233.50 240.25 most important business centers 13 103.50 103.50 104.50 115.25 115.00 132.50 141.50 141.50 226.25 246.25 252.25 in Europe, Asia, Central and South 14 106.75 106.75 109.00 119.50 120.00 137.50 148.50 148.50 238.50 259.00 264.25 America, and Mexico. 15 109.75 109.75 113.25 123.75 125.00 142.50 155.50 155.50 250.50 271.75 276.25 16 112.75 112.75 118.50 128.25 130.25 147.75 162.00 162.00 262.50 285.00 288.75 17 115.75 115.75 122.75 132.75 135.50 153.00 168.25 168.25 273.50 298.25 301.25 SM UPS Worldwide Express Plus 18 118.50 118.50 126.75 137.25 140.50 158.25 174.25 174.25 283.50 311.50 313.75 Guaranteed delivery by 8:30 a.m. to 19 120.75 120.75 130.75 141.50 145.50 163.50 180.25 180.25 293.00 324.50 326.00 more than 580 cities in 15 countries. 20 123.00 123.00 135.00 145.75 150.50 168.25 186.25 186.25 302.50 337.50 338.25 Time in transit is typically two busi- 21 125.25 125.25 139.00 150.00 155.50 173.00 192.25 192.25 312.00 350.00 350.25 ness days, but delivery is guaranteed 22 127.50 127.50 143.25 154.25 160.50 177.75 198.25 198.25 321.50 362.00 362.25 by 8:30 a.m. on the next business day 23 129.75 129.75 147.25 158.50 165.50 182.50 204.25 204.25 331.00 374.00 374.25 to major metropolitan areas in Canada. 24 132.00 132.00 151.50 162.50 170.25 187.00 210.25 210.25 340.50 386.00 386.25 Add $40 to the appropriate Worldwide 25 134.75 134.75 155.50 166.50 175.00 191.50 216.25 216.25 350.00 398.00 398.25 Express rate for each Worldwide 26 137.25 137.25 159.75 170.50 179.75 196.00 222.25 222.25 359.00 409.50 409.75 Express Plus shipment. 27 139.75 139.75 163.75 174.50 184.50 200.50 228.00 228.00 368.00 421.00 421.25 28 142.25 142.25 167.75 178.50 189.50 205.00 233.75 233.75 377.00 432.00 432.50 Rates include pickup and door-to-door 29 144.75 144.75 172.00 182.50 194.50 209.50 239.50 239.50 385.25 442.50 443.75 delivery with routine in-house customs 30 147.25 147.25 176.00 186.50 199.50 214.00 245.25 245.25 393.50 453.00 455.00 clearance by UPS Customhouse Brokerage or its designee (excluding *There is no limit on the weight or number of pages – Dimensional weight may apply. See page 20 UPS Supply Chain Solutions, Inc.). you can enclose in a UPS Worldwide Express PlusSM for details. or UPS Worldwide Express Letter. See page 70 for service to Canada. – Free UPS packaging is available. See pages 12 – These UPS Worldwide Express Plus and UPS and 13. An Extended Area Surcharge of $20 Worldwide Express rates also apply for document per shipment or $.20 per pound, shipments from UPS Drop Boxes. whichever is greater, applies to shipments to certain international destinations. A listing of applicable destinations is available at ups.com® or by calling 1-800-782-7892.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 62 UPS Worldwide ExpressSM Guaranteed One Or Two Days Export Zones 80 84 900 901 902 903 904 905 906 907 908 31 Lbs. $149.75 $149.75 $180.25 $190.25 $204.50 $218.75 $251.00 $251.00 $401.75 $463.25 $466.25 32 152.25 152.25 184.50 194.00 209.50 223.50 256.75 256.75 410.00 473.50 477.50 33 154.75 154.75 188.50 197.75 214.50 228.25 262.50 262.50 418.00 483.75 488.75 34 157.25 157.25 192.75 201.50 219.50 233.00 268.25 268.25 426.00 494.00 500.00 35 159.75 159.75 196.75 205.25 224.50 237.50 274.00 274.00 434.00 504.25 511.25 36 162.00 162.00 200.75 209.25 229.50 242.00 279.75 279.75 442.00 514.25 522.50 37 164.25 164.25 205.00 213.25 234.50 246.50 285.50 285.50 450.00 524.25 533.75 38 166.50 166.50 209.00 217.25 239.50 251.00 291.25 291.25 458.00 533.75 545.00 39 168.75 168.75 213.25 221.25 244.50 255.50 297.00 297.00 466.00 543.25 556.25 40 171.00 171.00 217.25 225.25 249.25 260.00 302.75 302.75 474.00 552.75 567.50 41 173.25 173.25 221.50 229.00 254.00 264.75 308.50 308.50 482.00 561.75 578.75 42 175.50 175.50 225.50 232.75 258.75 269.50 314.25 314.25 490.00 570.75 590.00 43 177.75 177.75 230.00 236.50 263.75 274.25 320.00 320.00 498.00 579.75 601.25 44 180.00 180.00 234.50 240.25 268.75 279.00 325.75 325.75 506.00 588.75 612.25

45 182.50 182.50 239.25 244.00 273.75 283.75 331.50 331.50 514.00 597.75 623.25 Process. 46 185.00 185.00 244.00 248.00 278.75 288.25 337.25 337.25 522.00 606.25 634.25 47 187.50 187.50 249.00 252.00 283.75 292.75 343.00 343.00 530.00 614.75 645.25 48 190.00 190.00 254.00 256.00 288.75 297.25 348.75 348.75 538.00 623.25 656.25

49 192.50 192.50 258.75 260.00 293.75 301.75 354.50 354.50 546.00 631.75 667.25 Determine the Rate 50 195.00 195.00 263.50 264.00 298.75 306.25 360.25 360.25 554.00 640.25 678.25 52 199.25 199.25 273.00 272.50 308.00 316.25 372.25 372.25 570.00 658.00 698.75 54 203.50 203.50 282.25 281.00 317.25 326.25 384.25 384.25 586.00 675.75 719.25 56 207.75 207.75 291.50 289.50 326.50 336.25 396.25 396.25 601.50 693.50 739.75 58 212.00 212.00 300.75 298.00 335.50 346.25 408.25 408.25 617.00 711.25 760.25 60 216.25 216.25 310.00 306.50 344.50 356.25 420.25 420.25 632.50 729.00 780.75 62 220.50 220.50 319.25 315.00 353.50 366.00 432.25 432.25 648.00 746.75 801.25 64 224.50 224.50 328.50 323.50 362.50 375.75 444.25 444.25 663.50 764.50 821.75 66 228.50 228.50 337.75 332.00 371.50 385.50 456.25 456.25 679.00 782.25 842.25 68 232.50 232.50 347.00 340.50 380.50 395.25 468.25 468.25 694.50 799.75 862.75 70 236.50 236.50 356.25 349.00 389.50 405.00 480.25 480.25 710.00 817.25 883.25

72 240.50 240.50 365.75 357.50 398.00 414.75 492.00 492.00 725.00 834.75 905.25 UPS Worldwide Express 74 244.00 244.00 375.00 366.00 406.50 424.50 503.75 503.75 740.00 852.25 927.25 76 247.25 247.25 384.00 374.50 415.00 434.25 515.75 515.75 754.00 869.75 948.75 78 250.50 250.50 393.50 383.00 423.50 444.00 527.75 527.75 767.00 887.25 970.25 80 253.75 253.75 402.75 391.50 432.00 453.75 539.75 539.75 780.00 904.75 991.75

– Any fraction of a pound more than the weight – Export shown requires the next higher rate. age weighing more than 70 pounds. See page 10 for more information. – To determine the rate for international multiple- package shipments, see page 83. – A package weighing over 150 pounds will be accepted for transportation only through UPS® SonicAir®. See page 60.

63 UPS Worldwide ExpressSM UPS Worldwide ExpressSM Guaranteed One Or Two Days For urgent international shipments, guaranteed door-to-door, customs- Export cleared delivery to more than 200 Zones 80 84 900 901 902 903 904 905 906 907 908 countries and territories. 82 Lbs. $256.75 $256.75 $412.00 $400.00 $440.50 $463.50 $551.75 $551.75 $793.00 $922.25 $1,012.75 84 259.75 259.75 421.75 408.50 449.00 473.25 563.75 563.75 805.50 939.75 1,033.75 Delivery is guaranteed by 10:30 a.m. 86 262.75 262.75 430.50 417.00 457.50 483.00 575.75 575.75 818.00 957.25 1,054.75 the second business day for shipments 88 265.75 265.75 439.75 425.50 466.00 492.75 587.75 587.75 830.50 974.75 1,075.75 to major business centers, including 90 268.75 268.75 449.00 434.00 474.50 502.50 599.75 599.75 843.00 992.25 1,096.75 more than 1,000 cities across Europe, 92 271.75 271.75 458.25 442.25 483.00 512.25 611.75 611.75 855.00 1,009.75 1,117.75 and by end of day to most other 94 274.75 274.75 467.50 450.50 491.50 522.00 623.50 623.50 867.00 1,027.25 1,138.75 destinations. 96 278.00 278.00 476.75 458.75 500.00 531.75 635.25 635.25 878.50 1,044.75 1,159.75 When you call for an early pickup, 98 281.25 281.25 486.25 467.00 508.50 541.50 647.00 647.00 890.00 1,062.25 1,180.75 overnight delivery of Letters and 100 284.50 284.50 495.25 475.25 517.00 551.00 658.75 658.75 901.50 1,079.75 1,201.75 documents is guaranteed by the end 105 298.50 298.50 520.50 498.75 542.00 577.50 690.75 690.75 932.50 1,133.75 1,261.75 of the next business day from major 110 312.50 312.50 545.25 522.25 567.00 604.00 722.75 722.75 963.50 1,187.75 1,321.75 metropolitan areas to the world’s 115 326.50 326.50 570.00 545.75 592.00 630.50 754.75 754.75 994.50 1,241.75 1,381.75 most important business centers 120 340.50 340.50 594.75 569.25 617.00 657.00 786.75 786.75 1,025.50 1,295.75 1,441.75 in Europe, Asia, Central and South 125 354.50 354.50 619.50 592.75 642.00 683.50 818.75 818.75 1,056.50 1,349.75 1,501.75 America, and Mexico. 130 368.50 368.50 643.25 615.75 667.00 709.50 850.75 850.75 1,087.50 1,403.75 1,561.75 135 382.50 382.50 667.00 638.75 692.00 735.50 882.75 882.75 1,118.50 1,457.75 1,621.75 140 396.50 396.50 690.50 661.75 717.00 761.50 914.75 914.75 1,149.50 1,511.75 1,681.75 SM UPS Worldwide Express Plus 145 410.50 410.50 714.25 684.75 742.00 787.50 946.75 946.75 1,180.50 1,565.75 1,741.75 Guaranteed delivery by 8:30 a.m. to 150 424.50 424.50 738.00 707.75 767.00 813.50 978.75 978.75 1,211.50 1,619.75 1,801.75 more than 580 cities in 15 countries. Multiple-Package Shipments of More Than 150 Lbs. Time in transit is typically two busi- Price per 2.83 2.83 4.92 4.72 5.11 5.42 6.53 6.53 8.08 10.80 12.01 ness days, but delivery is guaranteed Pound by 8:30 a.m. on the next business day Minimum Rate 424.50 424.50 738.00 707.75 767.00 813.50 978.75 978.75 1,211.50 1,619.75 1,801.75 to major metropolitan areas in Canada.

Add $40 to the appropriate Worldwide – The rates shown are for shipments originating – See pages 102 to 137 for additional services Express rate for each Worldwide in the United States. and charges, service restrictions, and general Express Plus shipment. – Dimensional weight may apply. See page 20 information. for details. – A Heavy Package sticker is required for any pack- Rates include pickup and door-to-door age weighing more than 70 pounds. See page 10 delivery with routine in-house customs – To determine your destination zone, see page 54. for more information. clearance by UPS Customhouse – Any fraction of a pound more than the weight Brokerage or its designee (excluding shown requires the next higher rate. – A package weighing over 150 pounds will be accepted for transportation only through UPS® UPS Supply Chain Solutions, Inc.). – To determine the rate for international multiple- SonicAir®. See page 60. See page 70 for service to Canada. package shipments, see page 83.

An Extended Area Surcharge of $20 per shipment or $.20 per pound, whichever is greater, applies to shipments to certain international destinations. A listing of applicable destinations is available at ups.com® or by calling 1-800-782-7892.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 64 UPS Worldwide ExpressSM UPS 10 Kg Box® And UPS 25 Kg Box® Export

Use the handy UPS 10 Kg Box or UPS 25 Kg Box for your larger UPS Worldwide Express PlusSM and UPS Worldwide Express shipments. Flat rates apply, with a maximum weight of 10 kg (22 lbs.) and 25 kg (55 lbs.), based on Express Plus and Express destination zones. Any shipments exceeding the maximum weights will be charged the regular Express rate for that weight shipment.

Zones 80 84 900 901 902 903 904 905 906 907 908 10 Kg Box $86.75 $86.75 $135.00 $139.00 $150.00 $154.50 $154.50 $185.00 $191.00 $191.00 $191.00 25 Kg Box

153.50 153.50 232.00 194.00 226.50 226.50 226.50 329.50 330.50 374.00 374.00 Process. Determine the Rate UPS Worldwide Express SM – Export

65 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Three To Five Days

SM Export UPS Worldwide Expedited Zones 74 601 602 603 604 605 606 607 608 609 610 For shipments that do not require 1 Lbs. $36.00 $41.00 $41.00 $48.00 $48.00 $41.25 $41.00 $49.50 $47.25 $51.25 $51.50 overnight or express service, we offer 2 42.25 49.00 49.25 54.50 55.50 49.25 49.00 57.00 55.00 65.50 66.00 a guaranteed alternative that’s faster 3 48.50 56.75 57.25 62.50 63.00 57.25 57.00 64.50 62.50 79.75 80.50 than traditional air freight. Door-to- 4 54.50 64.50 64.75 70.25 70.50 65.00 64.75 72.00 70.00 94.00 94.25 door, customs-cleared delivery to 5 60.50 72.00 72.25 77.75 78.00 72.50 72.25 79.50 77.25 108.25 108.00 more than 56 destination countries. 6 66.50 78.50 79.00 85.25 85.50 79.50 78.75 86.50 84.75 122.25 121.75 – To Mexico, typically within three 7 72.00 83.50 84.25 92.75 93.00 84.75 84.25 93.00 92.25 135.25 135.50 business days. 8 77.00 88.50 88.75 99.75 100.50 89.25 88.75 99.50 99.75 147.25 147.50 – To major destinations in Europe, 9 81.75 93.00 93.25 106.25 108.00 93.75 93.00 105.50 107.25 158.25 158.50 Asia, and Central and South 10 86.50 97.25 97.50 111.75 115.50 98.25 97.25 111.50 114.50 168.25 169.50 America, typically within four 11 91.25 101.50 101.75 117.00 122.75 102.75 101.25 117.00 121.50 178.75 180.00 or five business days. 12 96.00 105.75 106.00 122.25 130.00 107.00 105.25 122.00 128.50 188.75 190.00 13 100.50 110.00 110.25 127.50 137.00 111.25 109.25 126.50 135.25 198.75 199.50 Rates include pickup and door-to-door 14 105.00 114.25 114.50 132.50 144.00 115.50 113.25 131.00 142.00 208.75 209.00 delivery with routine in-house customs 15 109.25 118.50 118.75 137.50 151.00 119.75 117.25 135.50 148.75 218.75 218.50 clearance by UPS Customhouse 16 112.50 122.75 123.00 142.50 157.00 124.00 121.75 140.00 155.00 228.75 228.00 Brokerage or its designee (excluding 17 115.50 127.00 127.25 147.50 163.00 128.25 126.25 144.50 161.25 238.75 237.25 UPS Supply Chain Solutions, Inc.). 18 118.00 131.25 131.50 152.50 168.50 132.50 130.75 149.00 167.50 248.75 246.50 See page 70 for service to Canada. 19 120.00 135.50 135.75 157.00 174.00 136.75 135.25 153.50 173.75 258.75 255.75 20 121.75 139.50 140.00 161.25 179.50 141.00 139.75 158.00 179.75 268.75 265.00 An Extended Area Surcharge of $20 21 123.50 143.50 144.00 165.25 184.75 145.00 144.25 162.50 185.25 277.75 274.00 per shipment or $.20 per pound, 22 125.25 147.25 147.75 169.25 190.00 149.00 148.50 167.00 190.50 286.75 283.00 whichever is greater, applies to 23 127.00 151.00 151.50 173.25 195.25 152.75 152.50 171.50 195.75 295.25 291.50 shipments to certain international 24 128.75 154.75 155.25 177.25 200.50 156.50 156.25 175.75 200.75 303.75 300.00 destinations. A listing of applicable 25 130.50 158.50 159.00 181.25 205.75 160.25 160.00 180.00 205.75 312.25 308.50 destinations is available at ups.com® 26 132.25 162.00 162.50 185.25 211.00 163.75 163.50 184.00 210.75 320.25 316.50 or by calling 1-800-782-7892. 27 134.00 165.50 166.00 189.00 216.25 167.25 166.75 187.75 215.75 328.25 324.50 28 135.75 169.00 169.50 192.75 221.25 170.75 170.00 191.50 220.75 335.25 332.00 29 137.50 172.50 173.00 196.50 226.25 174.25 173.25 195.25 225.25 342.25 339.50 30 139.25 176.00 176.50 200.25 231.25 177.75 176.50 199.00 229.75 349.25 347.00

– Dimensional weight may apply. See page 20 – Free UPS packaging is available. See pages 12 for details. and 13.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 66 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Three To Five Days Export Zones 74 601 602 603 604 605 606 607 608 609 610 31 Lbs. $141.00 $179.25 $180.00 $204.00 $235.75 $181.00 $179.75 $202.75 $234.25 $355.75 $354.00 32 142.75 182.50 183.50 207.50 240.25 184.25 183.00 206.50 238.75 362.25 361.00 33 144.50 185.50 186.75 211.00 244.50 187.50 186.25 210.25 243.25 368.75 368.00 34 146.25 188.50 190.00 214.50 248.50 190.75 189.50 214.00 247.50 375.25 375.00 35 148.00 191.50 193.25 218.00 252.50 194.00 192.75 217.75 251.50 381.75 382.00 36 149.75 194.50 196.50 221.50 256.50 197.25 196.00 221.50 255.50 388.25 389.00 37 151.50 197.50 199.75 225.00 260.50 200.50 199.25 225.25 259.25 394.75 396.00 38 153.25 200.50 203.00 228.50 264.50 203.75 202.50 229.00 263.00 401.25 403.00 39 155.00 203.50 206.00 232.00 268.50 207.00 205.75 232.75 266.75 407.75 410.00 40 156.75 206.50 209.00 235.50 272.50 210.25 209.00 236.50 270.25 414.25 417.00 41 158.50 209.25 212.00 239.00 276.25 213.25 212.00 240.25 273.75 420.75 424.00 42 160.25 212.00 215.00 242.50 280.00 216.25 215.00 244.00 277.00 427.25 431.00 43 162.00 214.50 218.00 246.00 283.75 219.25 218.00 247.75 280.25 433.75 438.00 44 163.75 217.00 221.00 249.50 287.50 222.25 221.00 251.50 283.50 440.25 445.00

45 165.50 219.50 224.00 253.00 291.25 225.25 224.00 255.25 286.75 446.75 452.00 Process. 46 167.00 221.75 227.00 256.50 295.00 228.25 227.00 259.00 290.00 453.25 459.00 47 168.50 224.00 230.00 260.00 298.75 231.25 230.00 262.50 293.25 459.75 466.00 48 170.00 226.25 233.00 263.50 302.25 234.25 233.00 266.00 296.50 466.25 473.00

49 171.50 228.50 236.00 267.00 305.75 237.25 236.00 269.50 299.75 472.75 480.00 Determine the Rate 50 173.00 230.75 239.00 270.50 309.25 240.25 239.00 273.00 303.00 479.25 487.00 52 176.00 234.50 244.50 274.25 315.75 245.75 244.50 280.00 309.00 487.75 496.00 54 179.00 238.25 250.00 278.00 322.25 251.25 250.00 287.00 315.00 496.25 505.00 56 181.75 242.00 255.50 281.50 328.75 256.75 255.25 293.50 321.00 504.75 513.50 58 184.50 245.75 261.00 285.00 335.25 262.25 260.50 300.00 327.00 513.25 522.00 60 187.25 249.50 266.50 288.50 341.75 267.75 265.75 306.50 333.00 521.75 530.50 62 190.00 253.00 272.00 291.50 348.25 273.00 271.00 312.50 339.00 530.25 538.50 64 192.75 256.50 277.50 294.50 354.75 278.25 276.25 318.50 345.00 538.75 546.50 66 195.50 260.00 283.00 297.50 361.25 283.50 281.50 324.50 351.00 546.75 553.50 68 198.25 263.50 288.50 300.50 367.75 288.75 286.75 330.50 357.00 554.75 560.50 70 201.00 267.00 294.00 303.50 374.25 294.00 292.00 336.50 363.00 562.75 567.50 UPS Worldwide Expedited – The rates shown are for shipments originating – See pages 102 to 137 for additional services in the United States. and charges, service restrictions, and general – To determine your destination zone, see page 54. information. – Any fraction of a pound more than the weight – A Heavy Package sticker is required for any pack- shown requires the next higher rate. age weighing more than 70 pounds. See page 10 for more information. – To determine the rate for international multiple- package shipments, see page 83. – A package weighing over 150 pounds will be accepted for transportation only through UPS® ®

SonicAir . See page 60. SM – Export

67 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Three To Five Days

SM Export UPS Worldwide Expedited Zones 74 601 602 603 604 605 606 607 608 609 610 For shipments that do not require 72 Lbs. $203.75 $269.75 $299.50 $306.25 $380.75 $299.25 $297.25 $340.50 $369.00 $568.75 $571.50 overnight or express service, we offer 74 206.50 272.50 305.00 308.75 387.25 304.50 302.50 344.50 375.00 573.75 575.50 a guaranteed alternative that’s faster 76 209.25 274.75 310.50 311.00 393.75 309.75 307.50 348.25 381.00 577.75 579.50 than traditional air freight. Door-to- 78 212.00 277.00 316.00 313.25 400.25 315.00 312.00 351.75 387.00 581.75 583.50 door, customs-cleared delivery to 80 214.75 279.25 321.50 315.50 406.75 320.25 316.00 355.25 393.00 585.75 587.50 more than 56 destination countries. 82 217.50 281.50 326.75 317.75 413.25 325.50 319.50 358.50 399.00 589.75 591.50 – To Mexico, typically within three 84 220.25 283.75 332.00 320.00 419.75 330.75 323.00 361.75 405.00 593.75 595.50 business days. 86 223.00 286.00 337.00 322.00 426.25 336.00 326.00 364.75 411.00 597.75 599.50 – To major destinations in Europe, 88 225.75 288.25 342.00 324.00 432.75 341.25 329.00 367.75 417.00 601.75 603.50 Asia, and Central and South 90 228.50 290.50 347.00 326.00 439.25 346.50 332.00 370.75 423.00 605.75 607.50 America, typically within four 92 231.25 292.75 352.00 328.00 445.50 351.75 335.00 373.75 429.00 609.50 611.50 or five business days. 94 234.00 295.00 357.00 330.00 451.75 357.00 338.00 376.75 435.00 613.25 615.50 96 236.75 297.00 362.00 332.00 458.00 362.25 341.00 379.75 441.00 617.00 619.50 Rates include pickup and door-to-door 98 239.50 299.00 367.00 334.00 464.25 367.50 344.00 382.75 447.00 620.75 623.50 delivery with routine in-house customs 100 242.00 301.00 372.00 336.00 470.50 372.75 347.00 385.75 453.00 624.50 627.50 clearance by UPS Customhouse 105 252.50 308.50 384.50 345.00 485.50 382.25 356.50 396.25 467.00 640.50 647.50 Brokerage or its designee (excluding 110 263.00 316.00 397.00 354.00 500.50 391.75 366.00 406.75 481.00 656.50 667.50 UPS Supply Chain Solutions, Inc.). 115 273.50 323.50 409.50 363.00 515.50 401.25 375.50 417.25 495.00 672.50 687.50 See page 70 for service to Canada. 120 284.00 331.00 422.00 372.00 530.50 410.75 385.00 427.75 509.00 688.50 707.50 125 294.50 338.50 434.50 381.00 545.50 420.25 394.50 438.25 523.00 704.50 727.50 An Extended Area Surcharge of $20 130 305.00 345.50 447.00 389.00 560.50 429.75 404.00 448.75 537.00 720.50 747.50 per shipment or $.20 per pound, 135 315.50 352.50 459.50 397.00 575.50 439.25 413.50 459.25 551.00 736.50 767.50 whichever is greater, applies to 140 326.00 359.50 472.00 405.00 590.50 448.75 423.00 469.75 565.00 752.50 787.50 shipments to certain international 145 336.50 366.50 484.50 413.00 605.50 458.25 432.50 480.25 579.00 768.50 807.50 destinations. A listing of applicable 150 347.00 373.50 497.00 421.00 620.50 467.75 442.00 490.75 593.00 784.50 827.50 destinations is available at ups.com® or by calling 1-800-782-7892. – Dimensional weight may apply. See page 20 for details.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 68 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Three To Five Days Export Zones 74 601 602 603 604 605 606 607 608 609 610 Multiple-Package Shipments of 151 to 174 Lbs. Price per Pound $2.31 $2.49 $3.31 $2.81 $4.14 $3.12 $2.95 $3.27 $3.95 $5.23 $5.52 Minimum Rate 347.00 373.50 497.00 421.00 620.50 467.75 442.00 490.75 593.00 784.50 827.50 Multiple-Package Shipments of 175 to 199 Lbs. Price per Pound 2.15 2.25 3.10 2.59 3.94 2.89 2.69 2.99 3.62 4.94 5.18

Minimum 401.94 433.26 575.94 488.94 720.36 542.88 513.30 568.98 687.30 910.02 960.48 Rate Multiple-Package Shipments of 200 to 299 Lbs.

Price per 2.06 2.18 2.91 2.40 3.83 2.72 2.68 2.88 3.51 4.90 5.14 Pound

Minimum 427.85 447.75 616.90 515.41 784.06 575.11 535.31 595.01 720.38 983.06 1,030.82 Rate Multiple-Package Shipments of 300 to 499 Lbs. Price per

2.00 2.16 2.91 2.30 3.83 2.72 2.68 2.88 3.47 4.90 5.13 Process. Pound Minimum Rate 615.94 651.82 870.09 717.60 1,145.17 813.28 801.32 861.12 1,049.49 1,465.10 1,536.86 Multiple-Package Shipments of 500 Lbs. or More

Price per Determine the Rate Pound 2.00 2.16 2.91 2.30 3.83 2.72 2.68 2.88 3.47 4.90 5.13 Minimum Rate 998.00 1,077.84 1,452.09 1,147.70 1,911.17 1,357.28 1,337.32 1,437.12 1,731.53 2,445.10 2,559.87

– The rates shown are for shipments originating – See pages 102 to 137 for additional services in the United States. and charges, service restrictions, and general – To determine your destination zone, see page 54. information. – Any fraction of a pound more than the weight – A Heavy Package sticker is required for any pack- shown requires the next higher rate. age weighing more than 70 pounds. See page 10 for more information. – To determine the rate for international multiple- package shipments, see page 83. – A package weighing over 150 pounds will be accepted for transportation only through UPS® UPS Worldwide Expedited SonicAir®. See page 60. SM – Export

69 Determine the Zone Export Shipments

Note: UPS OnLine® WorldShip®, UPS To Canada Internet Shipping, UPS CampusShipTM, or a UPS OnLine® Compatible vendor shipping Where is your package going in Canada? We’ve divided the country into numbered system will automatically determine zones. Use the Canada Zone Chart starting on page 71 to determine the destination the zone for you. zone for the international service option (except UPS® SonicAir®) you’ve chosen. UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM, and UPS Worldwide ExpeditedSM

1. Use the first three characters of the 2. Locate the zone for the selected destination postal code, and refer service option. to the Canada Zone Chart.

Example: Example: For an Express Plus or Express shipment For an Express Plus or Express shipment from anywhere in the United States from anywhere in the United States to Eastern Passage, Nova Scotia, to St. John’s, Newfoundland, A1E 4T9, B3G 1G9, Canada, the zone is 81 . Canada, the zone is 82. For an Expedited shipment from For an Expedited shipment from anywhere in the United States to anywhere in the United States to the same address, the zone is 71 . the same address, the zone is 72.

Destination Express Expedited UPS Standard To Canada by Origin State Provinces Plus* and and Territories Express CT, DC, DE, AL, AR, FL, First three characters MA, MD, ME, AZ, CA, IL, IN, IA, MN, MI, CO, MT, ID, OR, ND, NE, NM, GA, KS, LA, of the destination NH, NJ, NY, NV, UT KY WI OH WY WA SD TX MO, MS, NC, postal code PA, RI, VT, WV OK, SC, TN, VA

When a zone is highlighted with a box, Newfoundland 81 71 an Extended Area Surcharge may apply A0A - A0Z 54 56 55 55 54 56 56 55 56 55 to certain destinations in that country. A1A - A1N 82 72 54 56 55 55 54 56 56 55 56 55 A1P - A9Z81 71 54 56 55 55 54 56 56 55 56 55 Extended Area destinations are subject to change. For the most current infor- Nova Scotia B0A - B2T81 71 54 56 55 55 54 56 56 55 56 55 mation, refer to ups.com® or call B2V - B3B 82 72 54 56 55 55 54 56 56 55 56 55 1-800-782-7892. B3C - B3G81 71 54 56 55 55 54 56 56 55 56 55 B3H - B4B 82 72 54 56 55 55 54 56 56 55 56 55

UPS Standard To Canada

1. Use the list of origin state abbrevia- Example: tions on page 55 to locate your state. For a Standard shipment from Chicago, Illinois, to Halifax, Nova Scotia, B3N 1V2, 2. Locate the zone by cross-referencing Canada, the zone is 55. the first three characters of the destination postal code in the left column with the origin state in the top row of Visit ups.com® or call 1-800-782-7892 for the Canada Zone Chart. guarantee details, service availability, delivery time commitments, or to request a pickup. 70 Canada Zone Chart Export Shipments Export Destination Express Expedited UPS Standard To Canada by Origin State Provinces Plus* and and Territories Express CT, DC, DE, AL, AR, FL, First three characters MA, MD, ME, AZ, CA, IL, IN, IA, MN, MI, CO, MT, ID, OR, ND, NE, NM, GA, KS, LA, of the destination NH, NJ, NY, NV, UT KY WI OH WY WA SD TX MO, MS, NC, postal code PA, RI, VT, WV OK, SC, TN, VA

Newfoundland A0A - A0Z81 71 54 56 55 55 54 56 56 55 56 55 A1A - A1N 82 72 54 56 55 55 54 56 56 55 56 55 A1P - A9Z81 71 54 56 55 55 54 56 56 55 56 55 Nova Scotia B0A - B2T81 71 54 56 55 55 54 56 56 55 56 55 B2V - B3B 82 72 54 56 55 55 54 56 56 55 56 55 B3C - B3G81 71 54 56 55 55 54 56 56 55 56 55 B3H - B4B 82 72 54 56 55 55 54 56 56 55 56 55 B4C - B9Z81 71 54 56 55 55 54 56 56 55 56 55

Prince Process. Edward Island C0A - C0Z81 71 54 56 55 55 54 56 56 55 56 55 C1A - C1E 82 72 54 56 55 55 54 56 56 55 56 55 C1G - C9Z81 71 54 56 55 55 54 56 56 55 56 55 Determine the Zone New Brunswick E0A - E0Z81 71 54 56 55 55 54 56 56 55 56 55 E1A - E1G 82 72 54 56 55 55 54 56 56 55 56 55 E1H - E2G81 71 54 56 55 55 54 56 56 55 56 55 E2H - E2S 82 72 54 56 55 55 54 56 56 55 56 55 E2T - E2Z81 71 54 56 55 55 54 56 56 55 56 55 E3A - E3E 82 72 54 56 55 55 54 56 56 55 56 55 E3G - E9Z81 71 54 56 55 55 54 56 56 55 56 55 Quebec G0A 82 72 51 53 52 52 51 53 53 52 53 52 G0B - G0J81 71 54 56 55 55 54 56 56 55 56 55 G0K - G0L 82 72 54 56 55 55 54 56 56 55 56 55 G0M - G0S 82 72 51 53 52 52 51 53 53 52 53 52 Export Shipments to Canada G0T - G0W81 71 54 56 55 55 54 56 56 55 56 55 G0X - G0Z 82 72 51 53 52 52 51 53 53 52 53 52 G1A - G3A 81 71 51 53 52 52 51 53 53 52 53 52 G3B - G3K 82 72 51 53 52 52 51 53 53 52 53 52 G3L - G4P 82 72 54 56 55 55 54 56 56 55 56 55 *To determine whether Express Plus G4R - G4S81 71 54 56 55 55 54 56 56 55 56 55 service is available to your destination G4T - G4V 82 72 54 56 55 55 54 56 56 55 56 55 postal code, refer to ups.com® G4W - G4Z81 71 54 56 55 55 54 56 56 55 56 55 or call 1-800-782-7892.

71 Canada Zone Chart Export Shipments Export Destination Express Expedited UPS Standard To Canada by Origin State Provinces Plus* and and Territories Express CT, DC, DE, AL, AR, FL, First three characters MA, MD, ME, AZ, CA, IL, IN, IA, MN, MI, CO, MT, ID, OR, ND, NE, NM, GA, KS, LA, of the destination NH, NJ, NY, NV, UT KY WI OH WY WA SD TX MO, MS, NC, postal code PA, RI, VT, WV OK, SC, TN, VA

Quebec (cont.) G5A 82 72 51 53 52 52 51 53 53 52 53 52 G5B - G5T81 71 54 56 55 55 54 56 56 55 56 55 G5V - G6A 82 72 51 53 52 52 51 53 53 52 53 52 G6B81 71 51 53 52 52 51 53 53 52 53 52 G6C - G6J 82 72 51 53 52 52 51 53 53 52 53 52 G6K 81 71 51 53 52 52 51 53 53 52 53 52 G6L - G6T 82 72 51 53 52 52 51 53 53 52 53 52 G6V - G6Z 81 71 51 53 52 52 51 53 53 52 53 52 G7A 81 71 54 56 55 55 54 56 56 55 56 55 G7B - G8P81 71 54 56 55 55 54 56 56 55 56 55 G8R - G8S 82 72 54 56 55 55 54 56 56 55 56 55 G8T - G9Z 82 72 51 53 52 52 51 53 53 52 53 52 H0A - H0L 81 71 51 53 52 52 51 53 53 52 53 52 H0M 81 71 54 56 55 55 54 56 56 55 56 55 H0N - H9Z 81 71 51 53 52 52 51 53 53 52 53 52 J0A - J0L 82 72 51 53 52 52 51 53 53 52 53 52 J0M81 71 54 56 55 55 54 56 56 55 56 55 J0N - J0V 827251535252515353525352 J0W - J0Z81 71 54 56 55 55 54 56 56 55 56 55 J1A - J3C 827251535252515353525352 J3E 81 71 51 53 52 52 51 53 53 52 53 52 J3G - J3S 827251535252515353525352 When a zone is highlighted with a box, J3T - J3V 81 71 51 53 52 52 51 53 53 52 53 52 an Extended Area Surcharge may apply J3W - J3X 82 72 51 53 52 52 51 53 53 52 53 52 to certain destinations in that country. J3Y - J5R 817151535252515353525352 Extended Area destinations are subject J5S - J5X 82 72 51 53 52 52 51 53 53 52 53 52 to change. For the most current infor- J5Y - J7H 817151535252515353525352 ® mation, refer to ups.com or call J7J - J7N 82 72 51 53 52 52 51 53 53 52 53 52 1-800-782-7892. J7P - J7W 81 71 51 53 52 52 51 53 53 52 53 52 J7X - J8N 827251535252515353525352 *To determine whether Express Plus J8P - J9C 817151535252515353525352 service is available to your destination J9E 82 72 54 56 55 55 54 56 56 55 56 55 postal code, refer to ups.com or call J9G - J9J 827251535252515353525352 1-800-782-7892. J9K - J9Z81 71 54 56 55 55 54 56 56 55 56 55

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 72 Process. Determine the Zone Export Shipments to Canada AL, AR, FL, GA, KS, LA, MO, MS, NC, OK, SC, TN, VA TX NM, SD ND, NE, WA 73 ID, OR, Export WY CO, MT, OH MI, WI IA, MN, UPS Canada by Origin State To Standard KY IL, IN, NV, UT NV, AZ, CA, NH, NJ, NY, CT, DC, DE, CT, MA, MD, ME, PA, RI, VT, WV RI, VT, PA, 71 71 71 71 71 Expedited 81 81 81 81 81 Express Express Plus* and

Export Shipments

K0A - K0HK0JK0K - K0Z 82K1A - K4AK4B - K7T 817151535152515353525352 72 82 L2W K7V - K8H 81 - K8J - L1E 72 51 82L1F - L1Z 827251535152515353525352 71 82 L3W 53L2A - L2C 72 51 - 82 51L2E 72 51 81 52 53L2X - L3N 54 51 72 82 51 53L3P - L3T 51 54 71 56 51 53 53L3V 52 72 54 51 82 56 51L3X - L4L 52 53 51 51 55 81 54 52 52L4M - L4R 53 51 53 72 51 54 55L4S - L9T 53 53 51 53 53 51 71 56 81L9V - L9Z 54 53 53 52 51 53 52 52 51 82 56 56 51M0A - M9Z 52 53 53 52 51 71 51 55 81N0A - N1A 53 56 52 52 53 51 53 72 52 82 56 51 55N1B - N2Y 53 51 53 53 53 81 52 71 51N2Z 52 56 53 51 53 52 55 51 52 72 82N3A - N3V 51 53 53 52 52 53 71 55 81 51 53N3W - N5T 53 51 52 51 53 72 51 52 51N5V - N6N 53 53 52 53 53 51 71 52 81 52N6P - N8M 53 51 52 82 51 53 51 52 82 53 51N8N - N9K 51 52 53 53 52 71 51 81 51 53 53 72N9L - N9Z 52 51 53 53 72 82 52 52 53 51 53P0A - P0Z 51 53 52 71 51 81 52 51 51 52 52 51P1A - P2M 53 53 53 72 51 82 53 52 53 51P2N 53 53 52 53 71 51 52 53 53 51 51 53P2P - P3K 52 53 51 51 52 72 82 51 52 53 53 52 53P3L 53 52 51 52 53 51 52 53 53 52 51P3M 72 51 51 52 82 51 53 52 51 52 53P3N - P3P 53 52 53 52 51 53 51 53 53 53 53 52 54 72 54 51 52 53 51 53 52 52 52 53 56 52 51 53 52 53 82 56 53 54 54 53 53 52 53 51 54 52 52 72 55 52 53 53 53 56 54 55 52 53 52 54 54 53 54 52 56 56 54 53 52 55 56 54 52 54 54 56 53 54 56 56 52 55 56 55 56 56 55 54 52 54 54 56 56 54 56 55 56 55 55 55 54 55 56 54 55 56 54 56 55 56 56 56 55 56 56 56 55 55 55 55 56 56 56 55 55 55 Canada Zone Chart Zone Canada Ontario Destination Provinces and Territories three characters First of the destination postal code Canada Zone Chart Export Shipments Export Destination Express Expedited UPS Standard To Canada by Origin State Provinces Plus* and and Territories Express CT, DC, DE, AL, AR, FL, First three characters MA, MD, ME, AZ, CA, IL, IN, IA, MN, MI, CO, MT, ID, OR, ND, NE, NM, GA, KS, LA, of the destination NH, NJ, NY, NV, UT KY WI OH WY WA SD TX MO, MS, NC, postal code PA, RI, VT, WV OK, SC, TN, VA

Ontario (cont.) P3R - P4M 82 72 54 56 54 55 54 56 56 55 56 55 P4N - P4R81 71 54 56 54 55 54 56 56 55 56 55 P4S - P4Z 82 72 54 56 54 55 54 56 56 55 56 55 P5A81 71 54 56 54 55 54 56 56 55 56 55 P5B - P5M 82 72 54 56 54 55 54 56 56 55 56 55 P5N81 71 54 56 54 55 54 56 56 55 56 55 P5P - P8M 82 72 54 56 54 55 54 56 56 55 56 55 P8N81 71 54 56 54 55 54 56 56 55 56 55 P8P - P8S 82 72 54 56 54 55 54 56 56 55 56 55 P8T81 71 54 56 54 55 54 56 56 55 56 55 P8V - P8Z 82 72 54 56 54 55 54 56 56 55 56 55 P9A81 71 54 56 54 55 54 56 56 55 56 55 P9B - P9M 82 72 54 56 54 55 54 56 56 55 56 55 P9N81 71 54 56 54 55 54 56 56 55 56 55 P9P - P9Z 82 72 54 56 54 55 54 56 56 55 56 55 Manitoba R0A - R2B81 71 55 56 54 54 54 55 55 54 55 55 R2C - R4A 81 71 52 53 51 51 51 52 52 51 52 52 R4B - R9Z81 71 55 56 54 54 54 55 55 54 55 55 Saskatchewan When a zone is highlighted with a box, S0A - S0Z81 71 55 56 54 54 54 55 55 54 55 55 an Extended Area Surcharge may apply S1A - S3M 82 72 55 56 54 54 54 55 55 54 55 55 to certain destinations in that country. S3N81 71 55 56 54 54 54 55 55 54 55 55 Extended Area destinations are subject S3P - S3Z 82 72 55 56 54 54 54 55 55 54 55 55 to change. For the most current infor- S4A81 71 55 56 54 54 54 55 55 54 55 55 ® mation, refer to ups.com or call S4B - S4G 82 72 55 56 54 54 54 55 55 54 55 55 1-800-782-7892. S4H81 71 55 56 54 54 54 55 55 54 55 55 S4J - S4M 82 72 55 56 54 54 54 55 55 54 55 55 *To determine whether Express Plus S4N - S4Z 82 72 52 53 51 51 51 52 52 51 52 52 service is available to your destination S5A - S7G81 71 55 56 54 54 54 55 55 54 55 55 postal code, refer to ups.com or call S7H - S7V 81 71 52 53 51 51 51 52 52 51 52 52 1-800-782-7892. S7W - S9Z81 71 55 56 54 54 54 55 55 54 55 55

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 74 Process. Determine the Zone Export Shipments to Canada For instructions on determining For instructions on determining 24. your rate, see page AL, AR, FL, GA, KS, LA, MO, MS, NC, OK, SC, TN, VA TX NM, SD ND, NE, WA 75 ID, OR, Export WY CO, MT, OH MI, WI IA, MN, UPS Canada by Origin State To Standard KY IL, IN, NV, UT NV, AZ, CA, NH, NJ, NY, CT, DC, DE, CT, MA, MD, ME, PA, RI, VT, WV RI, VT, PA, 71 71 71 71 71 71 71 71 71 71 71 71 71 Expedited 81 81 81 81 81 81 81 81 81 81 81 81 81 Express Express Plus* and

UPS Standard To Canada is not available to the Northwest Territories, Nunavut, Canada is not available to the Northwest Territories, UPS Standard To Export Shipments X0A - X9ZY0A - Y9Z – – – – – – – – – – – – – – – – – – – – V0A - V0LV0MV0N - V1LV1MV1N - V2RV2S - V2VV2W - V3EV3G 81 81 56V3H - V7Z 81 71V8A - V8K 55 71 56V8L - V9E 53 56 71 81 53V9G - V9Z 81 55 56 52 56 56 56 52 56 53 53 71 82 71 55 55 56 53 55 53 52 56 56 56 53 54 53 72 53 53 56 56 56 55 55 53 52 53 52 56 56 54 52 56 55 51 53 56 53 53 55 55 55 56 51 52 56 52 53 52 54 55 54 56 52 56 53 56 51 53 53 55 56 55 53 56 56 52 52 53 56 53 55 56 56 55 53 53 51 53 56 56 54 56 56 52 52 56 55 55 53 53 51 56 54 56 52 55 55 53 56 53 54 56 55 53 56 56 56

T0E - T1W - T0A - T0BT0CT0E 56555656565554555656 T1X T7WT1Y - T3Z - T4A - T4Z 82T5A - T6V 81 72T6W - T6X 81 82 56T6Y 56555656565554555656 71 81T7X - T8N 71 53 55 72 81T8P - T8Z 56 52 71 53T9A - T9E 56 56 53 71 53 82T9G - T9Z 52 56 53 55 53 53 52 55 56 53 56 72 82 53 52 53 54 52 56 55 53 53 53 55 51 56 72 53 56 53 52 53 56 52 55 56 52 52 53 51 53 54 53 56 56 53 56 52 52 51 55 55 53 53 52 52 51 53 55 56 56 53 54 53 52 53 56 53 55 56 52 53 53 55 56 53 56 51 53 56 56 53 52 52 56 55 56 53 51 56 54 52 55 55 53 53 54 56 55 53 56 56 56 Canada Zone Chart Zone Canada Northwest Territories Yukon Territory British Columbia Alberta Destination Provinces and Territories three characters First of the destination postal code Note: or the Yukon Territory. or the Yukon UPS Worldwide ExpressSM Guaranteed One Or Two Days

SM To Canada UPS Worldwide Express Zones 81 82 Zones 81 82 Zones 81 82 For urgent shipments to Canada, guaranteed Letter* $22.75 $23.50 31 $125.50 $139.50 72 $213.25 $219.75 door-to-door, customs-cleared delivery of UPS 1 Lbs. 37.00 38.00 32 127.75 142.00 74 217.00 223.25 Letters and packages by 10:30 a.m. the next 2 41.25 43.50 33 130.00 144.50 76 220.75 226.75 business day to most major metropolitan areas, 3 45.25 48.75 34 132.25 147.00 78 224.50 230.25 and by the end of the business day to most 4 48.75 53.25 35 134.50 149.50 80 228.25 233.75 other destinations in Canada. Optional Saturday 5 52.00 57.25 36 137.00 152.00 82 232.00 237.25 delivery to major metropolitan areas in Canada. 6 55.25 61.25 37 139.50 154.50 84 235.75 241.00 7 58.25 65.00 38 142.00 156.75 86 239.25 244.75 UPS Worldwide Express PlusSM 8 61.00 68.25 39 144.50 158.75 88 242.75 248.50 9 63.75 71.50 40 147.00 160.75 90 246.25 252.25 When you need a jump on the business day, 66.50 75.00 41 149.25 162.75 92 249.50 256.00 guaranteed delivery by 8:30 a.m. on the next 10 69.25 78.50 151.50 164.75 252.75 259.75 business day to major metropolitan areas 11 42 94 72.25 81.75 153.75 166.75 256.00 263.50 in Canada with optional Saturday delivery 12 43 96 75.25 85.00 156.00 168.75 259.25 267.25 to certain destinations. 13 44 98 14 78.25 88.25 45 158.25 170.75 100 262.50 271.00 Add $40 to the appropriate Worldwide Express 15 81.25 91.50 46 160.50 172.50 105 274.00 284.50 rate for a Worldwide Express Plus shipment 16 84.25 95.25 47 162.75 174.25 110 285.50 298.00 to Canada. 17 87.25 99.00 48 165.00 176.00 115 297.00 311.50 90.25 102.75 167.25 177.75 308.50 325.00 Rates include pickup and door-to-door delivery 18 49 120 93.25 106.25 169.50 179.50 320.00 338.50 with routine in-house customs clearance by 19 50 125 96.25 109.50 173.50 183.25 331.50 352.00 UPS Customhouse Brokerage or its designee 20 52 130 99.25 112.50 343.00 365.50 (excluding UPS Supply Chain Solutions, Inc.). 21 54 177.50 187.00 135 22 102.00 115.50 56 181.50 190.75 140 354.50 379.00 These UPS Worldwide Express Plus and 23 104.75 118.50 58 185.50 194.50 145 366.00 392.50 UPS Worldwide Express rates also apply 24 107.50 121.50 60 189.50 198.25 150 377.50 406.00 for document shipments from UPS Drop Boxes. 25 110.25 124.25 62 193.50 202.00 Multiple-Package Shipments 113.00 127.00 of More Than 150 Lbs. An Extended Area Surcharge of $20 per 26 64 197.50 205.75 27 115.75 129.50 66 201.50 209.25 Price per shipment or $.20 per pound, whichever Pound 2.52 2.72 28 118.50 132.00 68 205.50 212.75 is greater, applies to shipments to certain Minimum 121.00 134.50 377.50 406.00 international destinations. A listing of 29 70 209.50 216.25 Rate 123.25 137.00 applicable destinations is available at 30 ® ups.com or by calling 1-800-782-7892. *There is no limit on the weight or number – Any fraction of a pound more than the of pages you can enclose in a UPS Worldwide weight shown requires the next higher rate. Express PlusSM or UPS Worldwide Express – To determine the rate for international Letter. multiple-package shipments, see page 83. – The rates shown are for shipments – See pages 102 to 137 for additional originating in the United States. services and charges, service restrictions, – Dimensional weight may apply. See page 20 and general information. for details. – A Heavy Package sticker is required for any – Free UPS packaging is available. See pages package weighing more than 70 pounds. 12 and 13. See page 10 for more information. – To determine your destination zone, – A package weighing over 150 pounds will see page 70. be accepted for transportation only through UPS® SonicAir®. See page 60. Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 76 Process. Determine the Rate UPS Worldwide ExpressSM to Canada SM 77 ® To Canada To and SM And UPS 25 Kg Box And UPS ®

10 Kg Box 10 25 Kg Box 81 82 $86.75 $86.75 153.50 153.50

UPS Kg Box 10 UPS Worldwide Express Worldwide UPS Zones UPS Worldwide Express shipments. Flat rates apply, UPS Worldwide kg (22 lbs.) and 25 kg of 10 with a maximum weight Express Plus and Express (55 lbs.), based on shipments exceeding the destination zones. Any be charged the regular maximum weights will weight shipment. Express rate for that Use the handy UPS 10 Kg Box or UPS 25 Kg Box 10 Use the handy UPS Express Plus for your larger UPS Worldwide UPS Worldwide ExpeditedSM Guaranteed Day-Definite Three Or Four Days

SM To Canada UPS Worldwide Expedited Zones 71 72 Zones 71 72 Zones 71 72 For shipments that do not require overnight 1 Lbs. $35.00 $35.75 31 $107.25 $112.25 72 $180.50 $189.75 or express service, a guaranteed alternative 2 38.00 40.00 32 109.00 114.50 74 183.75 193.00 that’s faster than traditional air freight. 3 41.00 44.25 33 110.75 116.75 76 187.00 196.25 Door-to-door, customs-cleared delivery within 4 43.75 48.50 34 112.50 119.00 78 190.25 199.50 three business days to most destinations 5 46.50 52.75 35 114.25 121.25 80 193.50 202.75 in Canada. 6 49.25 56.00 36 116.00 123.50 82 196.75 206.00 117.75 125.75 200.00 209.25 Rates include pickup and door-to-door delivery 7 52.00 58.75 37 84 119.50 128.00 203.25 212.50 with routine in-house customs clearance by 8 54.75 61.50 38 86 121.25 130.25 206.50 215.75 UPS Customhouse Brokerage or its designee 9 57.50 64.25 39 88 123.00 132.25 209.75 219.00 (excluding UPS Supply Chain Solutions, Inc.). 10 60.25 67.00 40 90 11 63.00 69.50 41 124.75 134.25 92 213.00 222.25 An Extended Area Surcharge of $20 per 12 65.75 72.00 42 126.50 136.25 94 216.25 225.50 shipment or $.20 per pound, whichever 13 68.50 74.25 43 128.25 138.25 96 219.50 228.50 is greater, applies to shipments to certain 14 71.00 76.50 44 130.00 140.25 98 222.75 231.50 international destinations. A listing of 15 73.50 78.75 45 131.75 142.25 100 226.00 234.50 applicable destinations is available at 16 76.00 81.00 46 133.50 144.25 105 235.00 245.50 ups.com® or by calling 1-800-782-7892. 17 78.50 83.25 47 135.25 146.25 110 244.00 256.50 18 81.00 85.50 48 137.00 148.25 115 253.00 267.50 19 83.25 87.75 49 138.75 150.25 120 262.00 278.50 20 85.50 90.00 50 140.50 152.25 125 271.00 289.50 21 87.50 92.00 52 144.25 156.00 130 280.00 300.50 22 89.50 94.00 54 148.00 159.75 135 289.00 311.50 23 91.50 96.00 56 151.75 163.25 140 298.00 322.50 24 93.50 98.00 58 155.50 166.75 145 307.00 333.50 25 95.50 100.00 60 159.25 170.25 150 316.00 344.50 26 97.50 102.00 62 163.00 173.50 27 99.50 104.00 64 166.75 176.75 28 101.50 106.00 66 170.25 180.00 29 103.50 108.00 68 173.75 183.25 30 105.50 110.00 70 177.25 186.50

– Free UPS packaging is available. See pages – A Heavy Package sticker is required for any 12 and 13. package weighing more than 70 pounds. See page 10 for more information.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 78 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Three Or Four Days To Canada Zones 71 72 Zones 71 72 Multiple-Package Shipments Multiple-Package Shipments of 151 to 174 Lbs. of 300 to 499 Lbs. Price per Price per Pound $2.11 $2.30 Pound $1.81 $1.94

Minimum 316.00 344.50 Minimum 562.12 600.99 Rate Rate Multiple-Package Shipments Multiple-Package Shipments of 175 to 199 Lbs. of 500 Lbs. or More Price per Price per 1.93 2.11 1.81 1.94 Pound Pound Minimum Minimum 367.14 400.20 903.19 968.06 Rate Rate Multiple-Package Shipments of 200 to 299 Lbs.

Price per 1.88 2.01 Pound Minimum 384.07 419.89 Process. Rate

– The rates shown are for shipments – See pages 102 to 137 for additional originating in the United States. services and charges, service restrictions, Determine the Rate – Dimensional weight may apply. See page and general information. 20 for details. – A Heavy Package sticker is required for any – To determine your destination zone, package weighing more than 70 pounds. see page 70. See page 10 for more information. – Any fraction of a pound more than the – A package weighing over 150 pounds will weight shown requires the next higher rate. be accepted for transportation only through UPS® SonicAir®. See page 60. – To determine the rate for international multiple-package shipments, see page 83. UPS Worldwide Expedited SM to Canada

79 UPS Standard Day-Definite To Canada UPS Standard To Canada Zones 51 52 53 54 55 56 Guaranteed, economical ground delivery to most 1 Lbs. $8.05 $8.10 $8.20 $13.00 $13.10 $13.20 addresses in the 10 provinces of Canada. 2 8.75 8.80 9.00 13.80 13.90 14.05 Charges for customs clearance are not included. 3 9.40 9.45 9.75 14.65 14.70 14.85 We will provide customs brokerage services 4 10.10 10.15 10.45 15.45 15.50 15.65 unless otherwise specified by the importer. 5 10.75 10.80 11.15 16.20 16.25 16.45 Brokerage charges, duties, and taxes will 6 11.40 11.45 11.95 16.90 17.00 17.30 be billed to the importer unless otherwise 7 12.00 12.05 12.75 17.60 17.70 18.15 indicated by the shipper. 8 12.60 12.65 13.55 18.30 18.40 19.05 9 13.20 13.30 14.35 19.00 19.15 19.95 Rates include pickup and door-to-door delivery. 10 13.80 13.95 15.05 19.70 19.95 20.85 11 14.35 14.65 15.75 20.45 20.75 21.80 12 14.90 15.30 16.50 21.20 21.55 22.75 13 15.45 15.95 17.25 21.95 22.40 23.75 14 16.00 16.60 18.00 22.75 23.25 24.75 15 16.60 17.25 18.75 23.55 24.10 25.75 16 17.25 17.90 19.50 24.40 25.00 26.70 17 17.90 18.55 20.25 25.25 25.90 27.65 18 18.55 19.20 20.95 26.15 26.80 28.60 19 19.20 19.85 21.65 27.05 27.70 29.55 20 19.80 20.50 22.35 27.95 28.60 30.50 21 20.40 21.15 23.10 28.85 29.50 31.45 22 21.00 21.80 23.85 29.75 30.40 32.40 23 21.65 22.45 24.60 30.65 31.30 33.35 24 22.30 23.10 25.35 31.55 32.20 34.25 25 22.95 23.75 26.10 32.45 33.10 35.15 26 23.55 24.35 26.85 33.35 34.00 36.10 27 24.15 24.95 27.60 34.20 34.90 37.05 28 24.75 25.55 28.30 35.05 35.80 38.00 29 25.35 26.15 29.00 35.90 36.70 38.95 30 25.95 26.75 29.70 36.75 37.60 39.90 31 26.50 27.35 30.40 37.60 38.50 40.90 32 27.05 28.00 31.10 38.45 39.40 41.90 33 27.60 28.65 31.80 39.30 40.30 42.90 34 28.20 29.30 32.55 40.10 41.20 43.90 35 28.80 29.95 33.30 40.90 42.10 44.90 36 29.40 30.60 34.05 41.70 42.95 45.95 37 30.00 31.25 34.80 42.50 43.80 47.00 38 30.60 31.90 35.55 43.30 44.65 48.05 Note: See “Service Restrictions” for ORM-D 39 31.20 32.55 36.25 44.05 45.50 49.10 shipments to Canada on page 132. 40 31.75 33.20 36.95 44.80 46.40 50.15

– For larger packages, oversize charges – To determine your destination zone, may apply. See page 21 for details. see page 70. – The rates shown are for shipments – Any fraction of a pound more than the originating in the United States. weight shown requires the next higher rate. Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 80 UPS Standard Day-Definite To Canada Zones 51 52 53 54 55 56 41 Lbs. $32.30 $33.85 $37.60 $45.55 $47.30 $51.20 42 32.85 34.50 38.25 46.30 48.20 52.25 43 33.40 35.10 38.90 47.05 49.10 53.30 44 33.95 35.70 39.55 47.80 50.00 54.35 45 34.50 36.30 40.20 48.55 50.90 55.40 46 35.05 36.90 40.85 49.30 51.80 56.45 47 35.60 37.50 41.50 50.05 52.70 57.50 48 36.15 38.10 42.15 50.80 53.60 58.55 49 36.70 38.70 42.80 51.55 54.50 59.60 50 37.25 39.30 43.45 52.30 55.40 60.65 52 38.45 40.30 44.55 53.40 57.10 62.45 54 39.55 41.20 45.65 54.50 58.75 64.25 56 40.55 42.05 46.75 55.60 60.35 66.00 58 41.45 42.85 47.80 56.70 61.95 67.75

60 42.25 43.55 48.80 57.80 63.55 69.50 Process. 62 43.00 44.20 49.80 58.90 65.15 71.20 64 43.75 44.85 50.80 60.00 66.75 72.90 66 44.45 45.50 51.80 61.10 68.25 74.60

68 45.15 46.15 52.80 62.20 69.75 76.30 Determine the Rate 70 45.85 46.75 53.80 63.30 71.25 78.00 72 46.55 47.90 54.95 64.40 72.85 80.50 74 47.20 49.05 56.10 65.60 74.45 82.90 76 47.85 50.20 57.25 66.90 76.15 85.20 78 48.45 51.35 58.40 68.30 77.85 87.40 80 49.05 52.50 59.55 69.80 79.55 89.60 82 49.65 53.65 60.65 71.40 81.35 91.80 84 50.25 54.80 61.75 73.10 83.15 94.00 86 50.85 55.95 62.90 74.90 85.05 96.20 88 51.45 57.10 64.05 76.70 86.95 98.40 90 52.05 58.25 65.20 78.50 88.85 100.60

92 52.65 59.40 66.35 80.30 90.75 102.80 Standard To Canada UPS 94 53.25 60.55 67.50 82.10 92.65 105.00 96 53.85 61.70 68.65 83.90 94.55 107.20 98 54.45 62.85 69.80 85.70 96.45 109.40 100 55.05 64.00 70.95 87.50 98.35 111.60

– To determine the rate for international – A Heavy Package sticker is required for any multiple-package shipments, see page 83. package weighing more than 70 pounds. – See pages 102 to 137 for additional See page 10 for more information. services and charges, service restrictions, – A package weighing over 150 pounds will and general information. be accepted for transportation only through UPS® SonicAir®. See page 60.

81 UPS Standard Day-Definite To Canada UPS Standard To Canada Zones 51 52 53 54 55 56 Guaranteed, economical ground delivery to most 105 Lbs. $58.05 $67.50 $75.95 $93.00 $103.85 $117.60 addresses in the 10 provinces of Canada. 110 60.25 71.00 80.95 98.25 109.35 123.60 Charges for customs clearance are not included. 115 62.35 74.50 85.45 103.50 114.85 129.60 We will provide customs brokerage services 120 64.35 78.00 89.70 108.50 120.35 135.10 unless otherwise specified by the importer. 125 66.15 81.30 93.70 113.00 125.85 140.60 Brokerage charges, duties, and taxes will 130 67.90 83.80 97.20 117.25 130.85 146.10 be billed to the importer unless otherwise 135 69.65 86.30 100.70 121.50 135.85 151.60 indicated by the shipper. 140 71.40 88.80 104.20 125.75 139.85 157.10 145 73.15 91.30 107.70 130.00 143.85 162.60 Rates include pickup and door-to-door delivery. 150 74.90 93.80 111.20 134.25 147.85 168.10 Multiple-Package Shipments of 151 to 199 Lbs. Price per Pound 0.47 0.63 0.74 0.89 0.98 1.11

Minimum 74.90 93.80 111.20 134.25 147.85 168.10 Rate Multiple-Package Shipments of 200 to 299 Lbs. Price per 0.44 0.61 0.71 0.87 0.97 1.10 Pound Minimum Rate 93.53 125.37 147.26 177.11 195.02 220.89 Multiple-Package Shipments of 300 to 399 Lbs. Price per 0.41 0.60 0.71 0.84 0.97 1.09 Pound

Minimum 131.56 182.39 212.29 260.13 290.03 328.90 Rate Multiple-Package Shipments of 400 to 499 Lbs. Price per Pound 0.40 0.58 0.69 0.83 0.97 1.08 Minimum Rate 163.59 239.40 283.29 335.16 387.03 434.91 Multiple-Package Shipments of 500 Lbs. or More Price per Pound 0.37 0.54 0.66 0.81 0.97 1.08 Minimum Rate 199.60 289.42 344.31 414.17 484.03 538.92

– The rates shown are for shipments – See pages 102 to 137 for additional originating in the United States. services and charges, service restrictions, – For larger packages, oversize charges and general information. may apply. See page 21 for details. – A Heavy Package sticker is required for any – To determine your destination zone, package weighing more than 70 pounds. see page 70. See page 10 for more information. Note: See “Service Restrictions” for ORM-D – Any fraction of a pound more than the – A package weighing over 150 pounds will shipments to Canada on page 132. weight shown requires the next higher rate. be accepted for transportation only through UPS® SonicAir®. See page 60. – To determine the rate for international multiple-package shipments, see next page.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 82 Shipment Pricing Export

UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM, UPS Worldwide ExpeditedSM, and UPS Standard To Canada What Qualifies is used) of all packages in a shipment, 1. You have multiple-package shipments whichever is greater. Refer to pages 20 picked up on the same day and shipped and 21 for instructions on calculating to a single consignee. dimensional and billable weight. 2. You use UPS OnLine® WorldShip®, For shipments weighing 150 pounds UPS Internet Shipping, UPS or less, locate the rate for the total CampusShipTM, or a UPS OnLine® weight of the shipment on the appro- Compatible vendor shipping system priate rate chart. that supports full international service or a UPS Worldwide Services Waybill. For shipments weighing more than 150 pounds, multiply the total weight

What Does Not Qualify (rounded to the next whole pound) Process. Shipment pricing does not apply to by the appropriate price per pound. UPS Letters, the UPS 10 Kg Box®, the The amount billed will be the result UPS 25 Kg Box®, or packages recorded of this calculation or the minimum in a UPS Shipping Record book; they rate shown, whichever is greater. Determine the Rate are each considered separate shipments. For a Standard To Canada shipment, Rates the minimum charge for a multiple- Rates are based on the total actual package shipment will be based weight or the total dimensional weight on an average weight of 15 pounds (total actual weight or total billable per package. weight if Standard To Canada service Shipment Pricing – Export

83 Determine the Zone International Import Shipments Import Freight Collect

Where is your package coming from? We’ve divided the world into numbered zones. Use the Worldwide Zone Chart starting on page 86 to determine the origin zone for the international service option you’ve chosen. UPS Worldwide Express PlusSM, UPS Express NA1, and UPS Worldwide ExpressSM 1. Locate the origin country on the Worldwide Zone Chart. 2. Locate the zone for Worldwide Express Plus, Express NA1, or Worldwide Express. (To determine whether Express Plus service is available from your origin country, refer to ups.com® or call 1-800-782-7892.) Express Plus is not available when a zone number is not shown in the appropriate column. Examples: Origin Zones For an Express Plus or Express NA1 Express Express Expedited Plus shipment from Holland to the United WEST EAST States, the zone is 8 . Holland (Netherlands)* 8 8 11 6

For an Express shipment from Hong Honduras 7† 7† 10 5 Kong to the United States, the zone is 5. Hong Kong 5 5 8 3 UPS Worldwide ExpeditedSM 1. See opposite page to determine whether your destination state is classified as West or East. 2. Locate the origin country on the Worldwide Zone Chart. 3. Locate the zone for UPS Worldwide Expedited. Expedited is not available when a zone number is not shown in the appropriate column. Examples: Origin Zones For an Expedited shipment from Express Express Expedited Plus Holland to Los Angeles, California, WEST EAST the zone is 11 . Holland (Netherlands)* 8 8 11 6 For an Expedited shipment from When a zone is highlighted with Honduras 7† 7† 10 5 Hong Kong to Buffalo, New York, a box, an Extended Area Surcharge Hong Kong 5 5 8 3 may apply to certain origins in the zone is 3. that country. Extended Area origins UPS 3 Day SelectSM From Canada and UPS Standard From Canada are subject to change. For the most current information, refer to 1. See page 85 to locate your state in the left column on the Zone Chart. ups.com® or call 1-800-782-7892. 2. Choose the appropriate origin province of the shipment. 3. Locate the zone for either 3 Day Select or Standard. 3 Day Select or Standard is not available *UPS Express NA1 service is avail- when a zone number is not shown in the appropriate column. able from this country. Examples: Origin Province For a 3 Day Select †For shipments to Dade or Broward shipment from Counties, Florida, use zone 3. Alberta Manitoba Alberta to Michigan, British Columbia Saskatchewan the zone is 3. For a Standard ® Destination 3 Day Select Standard 3 Day Select Standard Visit ups.com or call shipment from State Zone Zone Zone Zone 1-800-782-7892 for guarantee British Columbia Michigan 3 6 2 4 details, service availability, to Minnesota, Minnesota 3 6 1 2 and delivery time commitments. the zone is 6. 84 Use the lists below to determine West and East state classifications for Worldwide Expedited shipments.

West East

VT WA Vermont ME Washington Maine NH MT ND New Hampshire Montana North Dakota OR Minnesota Oregon WI NY MA ID MN Wisconsin MI New York Massachusetts Idaho SD Michigan RI WY South Dakota PA CT Rhode Island Wyoming IA Connecticut Iowa Pennsylvania OH NV NE IL IN NJ Indiana Ohio W. New Jersey Nevada Nebraska Illinois Virginia UT VA Utah WV DE MO Virginia CO Missouri KY Delaware CA Colorado KS Kentucky California Kansas North Carolina MD Tennessee TN NC Maryland DC S. Carolina District of Columbia AZ OK SC Arizona NM Oklahoma AR GA New Mexico Arkansas AL Georgia Process. Alabama MS Mississippi TX LA Texas Louisiana FL Florida Determine the Zone AK Alaska

HI Hawaii

West East Alaska AK Nebraska NE Alabama AL Missouri MO Arizona AZ Nevada NV Connecticut CT New Hampshire NH Arkansas AR New Mexico NM Delaware DE New Jersey NJ California CA North Dakota ND District New York NY Colorado CO Oklahoma OK of Columbia DC North Carolina NC International Import Shipments Hawaii HI Oregon OR Florida FL Ohio OH Idaho ID South Dakota SD Georgia GA Pennsylvania PA Kansas KS Texas TX Illinois IL Rhode Island RI Louisiana LA Utah UT Indiana IN South Carolina SC Minnesota MN Washington WA Iowa IA Tennessee TN Mississippi MS Wyoming WY Kentucky KY Vermont VT Montana MT Maine ME Virginia VA Maryland MD West Virginia WV Massachusetts MA Wisconsin WI Michigan MI

85 Worldwide Zone Chart International Import Shipments Import Freight Collect International Import Shipments Origin Zones Origin Zones UPS Worldwide Express PlusSM service may Express Express Expedited Express Express Expedited Plus Plus be limited to and from major business centers. WEST EAST WEST EAST Visit ups.com® or call 1-800-782-7892 Albania 9 Cayman Islands 4† for details. American Samoa 10 Channel Islands 9 12 7

Refer to ups.com or contact the International Anguilla 4† Chile 7† 7† 10 5 Customer Service Center at 1-800-782-7892 Antigua and Barbuda 4† China, for information regarding international People’s Republic of 6 6 4 4 shipments, including: Argentina 7† 7† 10 5 Colombia 7† 7† 10 5 – Service options Armenia 9 Costa Rica 7† 7† 10 5 – Time in transit Aruba 4† – Guarantee details Côte d’Ivoire (Ivory Coast) 10 Australia 5 5 8 3 – Billing options Croatia 9 Austria 9 12 7 – Service notes Curaçao – Commodity classifications Azerbaijan 9 (Netherlands Antilles) 4† (call for details) Azores (Portugal) 8116 Cyprus 10 – Prohibited articles Bahamas 4† Czech Republic 9 12 7 – Points served – UPS locations Bahrain 10 Denmark 9 12 7 Bangladesh 9 Dominica 4†

Barbados 4† Dominican Republic 4† 4† 9 4

Belarus 9 Ecuador 7† 7† 10 5

Belgium* 8 8 11 6 Egypt 10

Benin 10 El Salvador 7† 7† 10 5

Bermuda 4† 4† England (United Kingdom)* 8 8 11 6 Bolivia 7† 7† Estonia 9 Bonaire Ethiopia 10 When a zone is highlighted with a box, (Netherlands Antilles) 4† an Extended Area Surcharge may apply Fiji 10 Bosnia 10 to certain origins in that country. Extended Finland 9 12 7 Area origins are subject to change. For the Brazil 7† 7† 10 5 France* 8 8 11 6 most current information, refer to ups.com British Virgin Islands 4† or call 1-800-782-7892. French Polynesia 10 Brunei 10 Georgia 9 *UPS Express NA1 service is available from Bulgaria 9 Germany* 8 8 11 6 this country. Cambodia 10 Ghana 10 Cameroon 10 †For shipments to Dade or Broward Counties, Gibraltar 10 Florida, use zone 3. Canada 2 2 2 2 For UPS 3 Day Select and Greece 8 UPS Standard shipment zones, see page 89. Grenada 4†

Canary Islands (Spain) 8 Guadeloupe 4† Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, and delivery time commitments. 86 Worldwide Zone Chart International Import Shipments Import Freight Collect Origin Zones Origin Zones Express Express Expedited Express Express Expedited Plus Plus WEST EAST WEST EAST Guam 6 Madeira (Portugal) 8116

Guatemala 4† 4† 10 5 Malaysia 6 6 9 4

Guyana 7† Malta 10

Haiti 4† Martinique 4†

Holland (Netherlands)* 8 8 11 6 Mauritania 10

Honduras 7† 7† 10 5 Mauritius 10

Hong Kong 5 5 8 3 Mexico 1 1 1 1

Hungary 9 12 7 Moldova, Republic of 9

Iceland 10 Monaco 8 11 6

India 5 5 8 3 Mongolia 6 Process.

Indonesia 6 6 9 4 Montserrat 4†

Ireland, Republic of* 8 8 11 6 Morocco 10 Determine the Zone Israel 5 Nepal 10

Italy* 8 8 11 6 Netherlands (Holland)* 8 8 11 6

Ivory Coast (Côte d’Ivoire) 10 Netherlands Antilles 4†

Jamaica 4† New Caledonia 10

Japan 9 9 12 12 New Zealand 6 6

Jordan 10 Nicaragua 7† 7† 10 5 Kazakhstan 9 Nigeria 9 Kenya 10 Northern Ireland Korea, South 5 5 8 3 (United Kingdom) 8 8 11 6

Kuwait 10 Northern Mariana Islands 10 International Import Shipments

Kyrgyzstan 9 Norway 9 12 7

Laos 10 Oman 10

Latvia 9 Pakistan 5

Lebanon 10 Panama 7† 7† 10 5

Liechtenstein 9 12 7 Paraguay 7† 7†

Lithuania 9 Peru 7† 7† 10 5

Luxembourg 8 11 6 Philippines 5 5 8 3

Macau 5 5 8 3 Poland 8 11 6

Macedonia 10 Portugal 8 11 6

Madagascar 10 Qatar 10

87 Worldwide Zone Chart International Import Shipments Import Freight Collect International Import Shipments Origin Zones Origin Zones UPS Worldwide Express PlusSM service may Express Express Expedited Express Express Expedited Plus Plus be limited to and from major business centers. WEST EAST WEST EAST Visit ups.com® or call 1-800-782-7892 Réunion 10 Sweden 9 12 7 for details. Romania 9 Switzerland 9 12 7 Refer to ups.com or contact the International Rota Syria 10 Customer Service Center at 1-800-782-7892 (Northern Mariana Islands) 10 for information regarding international Taiwan 6 6 9 4 Russia 9 shipments, including: Tajikistan 9 Saba (Netherlands Antilles) 4† – Service options Tanzania 10 – Time in transit Saipan (Northern Mariana Islands) 10 Thailand 5 5 8 3 – Guarantee details San Marino 8 11 6 – Billing options Tinian (Northern Mariana Islands) 10 – Service notes Saudi Arabia 10 Togo 10 – Commodity classifications Scotland (call for details) (United Kingdom) 8 8 11 6 Tortola (British Virgin Islands) 4† – Prohibited articles Senegal 10 Trinidad and Tobago 4† – Points served Singapore 6 6 9 4 – UPS locations Turkey 9 12 7 Slovakia 9 12 7 Turkmenistan 9 Slovenia 9 Turks and South Africa 6 Caicos Islands 4†

Spain 8 11 6 Uganda 10

Sri Lanka 6 Ukraine 9 St. Barthélemy Union Island (St. Vincent (Guadeloupe) 4† and the Grenadines) 4†

St. Christopher United Arab Emirates 10 (St. Kitts and Nevis) 4† United Kingdom 8 8 11 6 St. Croix (U.S. Virgin Islands) 4† Uruguay 7† 7†

St. Eustatius U.S. Virgin Islands 4† (Netherlands Antilles) 4† Uzbekistan 10 St. John (U.S. Virgin Islands) 4† When a zone is highlighted with a box, Venezuela 7† 7† 10 5 an Extended Area Surcharge may apply St. Kitts and Nevis 4† Vietnam 6 to certain origins in that country. Extended St. Lucia 4† Virgin Gorda Area origins are subject to change. For the (British Virgin Islands) 4† St. Maarten most current information, refer to ups.com (Netherlands Antilles) 4† Wales (United Kingdom) 8 8 11 6 or call 1-800-782-7892. St. Martin (Guadeloupe) 4† Western Samoa 10 †For shipments to Dade or Broward Counties, St. Thomas Yemen 10 (U.S. Virgin Islands) 4† Florida, use zone 3. Yugoslavia 9 St. Vincent and the Grenadines 4† Zambia 10 Visit ups.com® or call 1-800-782-7892 Suriname 4† Zimbabwe 10 for guarantee details, service availability, and delivery time commitments. 88 Process. Determine the Zone Shipments from Canada For instructions on determining For instructions on determining 24. your rate, see page 4 6 4 6 6 2 2 2 4 4 6 4 4 4 4 4 4 2 2 2 2 4 4 4 6 4 6 2 2 6 2 4 4 2 4 6 2 2 4 4 4 6 6 2 4 6 2 4 6 – – Zone Standard Ontario Quebec Nova Scotia Newfoundland New Brunswick 2 3 2 3 3 1 1 1 2 2 3 2 2 2 2 2 2 1 1 1 1 2 2 2 3 2 3 1 1 3 1 2 2 1 2 3 1 1 2 2 2 3 3 1 2 3 1 2 3 – – Prince Edward Island Zone 89 3 Day Select 6 4 4 6 4 4 4 4 6 6 4 4 4 2 4 4 6 4 4 4 4 2 6 4 2 2 4 4 4 4 4 6 2 4 4 4 4 4 6 2 4 6 4 4 4 4 4 2 2 – – Zone Standard Manitoba Saskatchewan Origin Province 3 2 2 3 2 2 2 2 3 3 2 2 2 1 2 2 3 2 2 2 2 1 3 2 1 1 2 2 2 2 2 3 1 2 2 2 2 2 3 1 2 3 2 2 2 2 2 1 1 – – Zone 3 Day Select 6 4 6 4 4 6 6 6 6 6 2 6 6 6 6 6 6 6 6 6 6 6 6 6 2 4 4 6 6 4 6 6 4 6 6 2 6 6 6 4 6 6 4 6 6 2 6 6 4 – – Zone Standard Alberta British Columbia 3 2 3 2 2 3 3 3 3 3 1 3 3 3 3 3 3 3 3 3 3 3 3 3 1 2 2 3 3 2 3 3 2 3 3 1 3 3 3 2 3 3 2 3 3 1 3 3 2 – – Zone 3 Day Select Import Freight Collect Freight Import

Shipments From Canada Shipments

UPS Chart Zone Standard UPS Select Day 3 and Wisconsin Wyoming Vermont Virginia Washington Virginia West South Dakota Tennessee Texas Utah Pennsylvania Rhode Island South Carolina North Dakota Ohio Oklahoma Oregon New Jersey New Mexico New York North Carolina Montana Nebraska Nevada New Hampshire Minnesota Mississippi Missouri Maine Maryland Massachusetts Michigan Iowa Kansas Kentucky Louisiana Idaho Illinois Indiana District of Columbia Florida Georgia Hawaii California Colorado Connecticut Delaware Alaska Arizona Arkansas Destination State Alabama UPS Worldwide ExpressSM Taking Control of For urgent import shipments, guaranteed door-to-door, customs- Your Import Costs cleared delivery from more than 170 countries and territories. Overnight delivery of Letters, documents, and packages is guaranteed from major business UPS import services put you in control every step of the way. With UPS centers across Canada and Mexico. Import Freight Collect rates, you’ll enjoy freedom from currency fluctuations. Two-day package delivery is And you can tell your associates how to ship it to you and when. Best of all, guaranteed from most of Europe. you know exactly how much it will cost. UPS lets you take control with UPS Worldwide Express PlusSM published, easy-to-use import rates fixed in U.S. dollars.* When you need a jump on the business Plus, you don’t have to learn any new shipping procedures or chart- day, guaranteed delivery by 8:00 a.m. or 8:30 a.m., depending on destination, navigating techniques. Our import rates work the same as our export rates from major business centers around and your account number is now the same; you select the service option the world to major business centers and determine the zone by country. in the United States. To take advantage of UPS-guaranteed import delivery options including Add $40 to the appropriate Worldwide fixed import rates, use the Routing Form to instruct your international Express rate for a Worldwide Express Plus shipment. business partners to ship to you using UPS. A blank Routing Form can be found on pages 127 and 128 and at ups.com®. UPS Express NA1 *Rates are fixed relative to currency fluctuations but are subject to periodic review. Guaranteed overnight delivery across the United States from many major European business centers. All Worldwide Express destinations Letter/Document will receive Letters, documents, and packages by 10:30 a.m. the next SM business day from Europe if an earlier pickup is requested in select origin UPS Worldwide Express postal codes. Guaranteed One Or Two Days Add $2 to the appropriate Worldwide Express rate for an Express NA1 Import Freight Collect Zones 12345678910 shipment. Letter** $19.25 $20.25 $25.75 $29.75 $29.75 $29.75 $29.75 $37.50 $42.75 $53.50 Rates include pickup and door-to-door 1 Lbs. 22.25 28.75 32.00 36.25 37.50 39.50 39.50 45.00 55.75 71.75 delivery with routine in-house customs 2 25.50 33.25 38.50 42.75 45.00 48.00 49.00 52.75 63.75 90.00 clearance by UPS Customhouse 3 28.75 37.50 45.00 49.25 51.50 56.50 58.75 60.75 71.50 108.00 Brokerage or its designee (excluding 4 31.75 41.75 51.50 55.50 57.75 65.00 68.25 68.25 79.25 126.25 UPS Supply Chain Solutions, Inc.). 5 35.00 46.00 57.75 62.00 64.00 73.00 78.00 75.50 87.00 144.50 An Extended Area Surcharge of $20 6 37.25 50.50 64.25 68.50 70.25 80.50 87.25 81.75 94.75 162.75 per shipment or $.20 per pound, 7 39.25 54.50 70.50 74.75 76.75 88.00 96.25 87.00 102.50 181.00 whichever is greater, applies to 8 41.50 58.75 76.75 81.25 83.25 95.25 105.25 92.25 110.25 199.00 shipments from certain international 9 43.75 63.00 83.00 87.50 89.75 102.75 114.25 97.50 118.00 217.00 origins. A listing of applicable origins 10 45.75 67.25 89.00 93.25 96.25 110.00 123.00 102.75 125.75 235.00 is available at ups.com® or by calling **There is no limit on the weight or number of pages – For document shipments weighing more 1-800-782-7892. that can be enclosed in a UPS Worldwide Express than 10 pounds, refer to the rate chart SM Visit ups.com® or call Plus , UPS Express NA1, or UPS Worldwide on the next page. 1-800-782-7892 for guarantee Express Letter. – To determine your origin zone, see section details, service availability, beginning on page 84. and delivery time commitments. 90 Process. Determine the Rate UPS Worldwide ExpressSM Non-document – Import Freight Collect , SM SM 91 package shipments, see page 101. see page shipments, package and charges, service restrictions, and general information. Express Plus be shipped using UPS Worldwide UPS Express. or UPS Worldwide Express NA1, – To determine the rate for international multiple- determine – To for additional services to 137 102 – See pages pounds cannot weighing over 150 – A package Import Freight Collect Freight Import

12345678910 28.7532.00 36.5035.00 40.7538.00 45.00 45.2540.50 51.50 49.50 49.2542.75 58.00 53.75 55.7544.75 64.25 55.00 58.00 62.2547.00 70.75 62.00 62.25 68.50 58.7549.00 77.00 68.25 66.50 75.00 67.2551.00 83.50 74.25 59.75 70.50 81.50 75.5053.25 89.50 80.75 69.25 74.00 87.75 83.50 68.5055.50 95.50 87.25 79.00 77.00 94.00 91.25 100.75 76.5057.75 93.75 88.50 80.75 79.25 99.75 98.75 105.25 84.2560.00 100.25 105.00 98.00 88.50 81.75 100.50 106.00 109.25 91.5062.25 106.50 109.75 107.00 113.50 112.50 96.25 84.50 118.75 115.75 113.00 97.7564.25 114.00 104.25 120.75 103.00 117.75 87.00 124.75 137.00 127.50 116.5066.50 118.00 108.25 112.00 155.00 122.75 89.50 133.25 119.75 134.00 113.50 120.2568.75 140.00 122.00 173.25 127.50 127.50 92.25 191.50 140.25 118.50 124.2570.75 145.50 126.25 135.25 123.25 132.25 209.75 94.75 146.50 128.2572.75 150.75 130.50 143.00 227.75 127.75 136.50 97.50 151.00 152.75 132.2574.75 155.75 134.75 245.75 132.00 140.25 99.75 158.75 260.25 159.25 136.0077.00 160.75 139.00 136.00 102.00 144.00 166.50 274.25 165.75 140.2579.25 166.00 143.50 140.25 104.50 147.75 174.25 144.25 288.00 172.0081.25 171.25 147.75 144.50 106.50 152.00 182.00 148.00 301.50 178.25 152.0083.50 176.50 149.00 108.50 155.75 190.00 152.25 315.00 184.50 156.2585.50 181.75 160.00 153.50 110.75 197.75 156.25 328.50 190.50 160.5087.75 187.25 164.00 157.75 112.75 196.50 205.50 160.25 342.00 164.7589.75 192.50 168.00 162.00 114.75 202.50 213.25 164.25 355.50 198.00 169.2591.75 172.00 166.25 117.00 208.50 221.00 168.25 368.75 203.25 173.5093.75 170.50 176.00 119.00 214.50 228.50 172.25 381.75 208.50 177.7595.75 174.50 180.25 120.75 236.00 220.25 176.00 394.00 213.75 182.0097.75 178.75 184.25 122.50 243.25 404.50 226.00 179.75 219.25 186.2599.75 183.00 188.25 124.25 250.50 413.75 232.00 183.25 224.75 190.50 187.25 192.25 125.75 257.75 423.00 237.75 186.75 230.25 194.75 191.50 196.25 265.00 432.25 243.50 190.25 235.50 199.00 195.75 200.25 272.00 441.50 249.25 240.75 203.25 200.00 204.25 278.75 450.75 255.25 246.00 204.00 208.25 285.00 460.00 261.25 251.25 207.75 290.75 469.25 267.00 256.25 211.25 296.00 478.50 261.25 214.75 300.75 488.00 218.00 305.25 497.50 309.25 506.75 516.00 $25.50 $32.25 $38.50 $42.75 $47.75 $50.00 $50.25 $60.75 $73.00 $82.25 101.50 127.25 193.50 207.50 212.25 273.00 266.25 221.00 313.00 525.25

shown requires the next higher rate. for details. United States. – To determine your origin zone, see page 84. your origin zone, see page determine – To than the weight – Any fraction of a pound more – Dimensional weight may apply. See page 20 See page apply. weight may – Dimensional – The rates shown are for shipments to the – The rates shown are for shipments Guaranteed One Or Two Days One Or Two Guaranteed

Non-document UPS Worldwide Express Worldwide UPS 35 30 31 32 33 34 25 26 27 28 29 20 21 22 23 24 15 16 17 18 19 10 11 12 13 14 5 6 7 8 9 Zones 1 Lbs. 2 3 4 Non-document

UPS Worldwide ExpressSM SM For urgent import shipments, UPS Worldwide Express guaranteed door-to-door, customs- cleared delivery from more than Guaranteed One Or Two Days 170 countries and territories. Import Freight Collect Overnight delivery of Letters, Zones 12345678910 documents, and packages is 36 Lbs. $103.25 $128.75 $197.00 $211.75 $216.25 $279.00 $271.50 $224.00 $316.50 $534.75 guaranteed from major business 37 105.25 130.50 200.50 216.25 220.25 284.75 276.75 227.00 320.25 544.25 centers across Canada and Mexico. 38 107.00 132.00 204.00 220.50 224.50 290.75 282.00 230.25 324.00 553.50 Two-day package delivery is 39 109.00 133.50 207.50 224.75 228.25 296.75 287.00 233.25 327.75 563.00 guaranteed from most of Europe. 40 110.75 135.00 211.00 229.00 232.50 302.50 292.00 236.25 331.50 572.25 41 112.50 137.00 214.50 233.25 236.75 308.25 297.00 239.50 335.25 581.50 UPS Worldwide Express PlusSM 42 114.50 138.50 218.00 237.50 240.50 314.25 302.00 242.50 339.00 591.00 When you need a jump on the business 43 116.25 140.00 221.50 241.75 244.50 320.25 307.25 245.75 342.75 600.25 day, guaranteed delivery by 8:00 a.m. 44 118.25 141.50 225.00 246.00 248.25 326.25 312.50 248.75 346.50 609.75 or 8:30 a.m., depending on destination, 45 120.25 143.00 228.25 250.50 252.25 332.25 317.75 252.00 350.25 619.00 from major business centers around 46 122.25 145.00 231.75 254.75 256.00 338.25 323.00 255.00 354.00 628.25 the world to major business centers 47 124.00 146.50 235.00 259.00 260.00 344.25 328.25 258.25 357.75 637.75 in the United States. 48 125.75 148.00 238.50 263.25 264.00 350.25 333.50 261.50 361.50 647.00 49 127.50 149.50 241.75 267.50 267.75 356.25 338.50 264.75 365.25 656.50 Add $40 to the appropriate Worldwide 50 129.25 151.25 245.25 271.75 271.75 362.25 343.50 268.00 369.00 665.75 Express rate for a Worldwide Express 52 134.25 155.50 252.50 280.25 279.75 374.25 353.50 275.00 378.00 685.00 Plus shipment. 54 139.25 159.25 259.50 288.75 287.75 386.25 363.50 282.50 387.00 704.00 UPS Express NA1 56 144.00 163.00 266.50 297.25 296.00 397.75 373.50 290.25 395.75 722.75 58 148.75 166.75 273.50 305.75 304.25 409.25 383.50 298.00 404.25 741.25 Guaranteed overnight delivery across 60 153.50 170.50 280.50 314.25 312.25 420.75 393.50 305.75 412.75 759.75 the United States from many major 62 158.25 174.25 287.50 322.75 320.25 432.25 403.50 313.25 421.25 778.25 European business centers. All 64 163.00 178.00 294.50 331.25 328.25 443.75 414.00 320.75 429.75 796.75 Worldwide Express destinations 66 167.75 181.75 301.50 339.75 336.25 455.25 424.50 328.25 438.25 815.50 will receive Letters, documents, 68 172.50 185.75 308.50 348.25 344.25 466.75 435.00 335.75 446.75 834.25 and packages by 10:30 a.m. the 70 177.50 189.75 315.50 356.75 352.25 478.25 445.25 343.25 455.25 853.00 next business day from Europe if an earlier pickup is requested in select origin postal codes.

Add $2 to the appropriate Worldwide Express rate for an Express NA1 shipment.

Rates include pickup and door-to-door delivery with routine in-house customs clearance by UPS Customhouse Brokerage or its designee (excluding UPS Supply Chain Solutions, Inc.).

An Extended Area Surcharge of $20 per shipment or $.20 per pound, whichever is greater, applies to shipments from certain international origins. A listing of applicable origins is available at ups.com® or by calling 1-800-782-7892.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, and delivery time commitments. 92 Process. Determine the Rate UPS Worldwide ExpressSM Non-document – Import Freight Collect , SM SM 93 package shipments, see page 101. see page shipments, package and charges, service restrictions, and general information. Express Plus be shipped using UPS Worldwide UPS Express. or UPS Worldwide Express NA1, – To determine the rate for international multiple- determine – To for additional services to 137 102 – See pages pounds cannot weighing over 150 – A package Multiple-Package Shipments of More Than 150 Lbs. Multiple-Package Shipments of More Than 150 Import Freight Collect Freight Import 12345678910

2.31 2.40 3.95 4.38 4.50 5.94 5.34 4.29 5.34 10.67 345.75 359.50 593.00 657.75 675.50 891.25 801.50 643.50 800.25 1,601.75 187.50192.25 197.50197.00 201.25 329.50201.75 205.00 336.50 374.00206.50 209.00 343.50 382.50211.25 368.25 213.25 350.50 391.00216.00 376.25 217.50 502.25 357.50 399.75220.75 384.25 221.50 514.00 364.50 465.25 408.50225.75 392.50 225.50 525.75 371.50 475.25 417.25230.75 358.25 400.75 229.50 537.50 378.50 485.25 425.75235.75 365.75 409.00 233.50 472.25 549.25 385.50 495.25 434.25240.50 373.25 417.00 237.50 480.75 890.50 561.00 392.50 505.25 442.75245.25 380.75 425.00 241.50 489.25 909.25 572.75 399.50 515.25 451.25249.75 388.25 433.00 245.50 497.75 928.00 584.50 406.50 525.25 459.75259.75 395.75 441.00 249.50 506.50 946.75 596.25 413.50 535.25 468.25269.50 403.25 449.00 260.50 515.25 965.50 607.75 420.50 545.25 476.75279.25 410.75 457.00 271.50 524.00 984.25 619.25 437.75 555.25 485.25288.75 1,003.00 418.25 465.00 282.50 532.75 630.75 455.00 565.25 502.50298.25 1,021.75 425.75 473.00 293.50 541.50 642.25 472.25 575.25 519.75307.75 1,040.50 433.25 493.50 304.50 550.00 653.75 489.50 585.25 537.00317.25 1,059.25 440.75 514.00 315.50 558.50 677.50 506.75 595.25 554.25326.75 1,078.00 448.25 534.50 326.50 567.00 701.25 524.00 616.25 571.50336.25 1,096.75 455.75 555.00 337.50 575.50 725.00 541.25 637.25 588.75345.75 1,115.50 474.75 575.50 348.50 584.00 748.75 558.50 658.25 606.00 1,134.25 493.50 595.50 359.50 605.75 772.50 575.75 679.25 623.25 1,181.25 512.25 615.50 627.50 796.25 593.00 700.25 640.50 1,228.25 531.00 635.50 649.25 820.00 720.50 657.75 1,275.25 549.75 655.50 671.00 843.75 740.75 1,322.25 568.50 675.50 692.75 867.50 761.00 1,369.25 587.25 714.25 891.25 781.25 1,415.75 606.00 735.75 801.50 1,462.25 624.75 757.25 1,508.75 643.50 778.75 1,555.25 800.25 1,601.75 $182.50 $193.75 $322.50 $365.50 $360.25 $490.25 $455.25 $350.75 $463.75 $871.75

Non-document UPS Worldwide Express Worldwide UPS Rate Price per Pound Minimum 125 130 135 140 145 150 100 105 110 115 120 90 92 94 96 98 80 82 84 86 88 Zones 72 Lbs. 74 76 78 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Two To Five Days

SM Import Freight Collect UPS Worldwide Expedited Zones 123456789101112 For shipments that don’t require 1 Lbs. $23.25 $27.75 $42.75 $44.00 $44.00 $55.50 $68.75 $42.75 $44.00 $44.00 $55.50 $68.75 overnight or express service, a 2 26.75 31.00 50.25 51.50 53.50 63.25 76.75 50.00 51.50 53.50 63.50 76.75 guaranteed alternative that’s faster 3 29.75 34.00 56.50 58.75 63.00 71.00 84.50 57.00 58.75 63.25 71.25 84.50 and more reliable than traditional 4 32.75 37.25 63.00 66.25 72.75 78.50 92.25 63.50 66.25 72.75 79.00 92.25 air freight. Delivery guaranteed 5 35.25 40.50 69.50 73.75 82.50 85.75 100.00 69.75 73.75 82.25 86.75 100.00 within two to five days, depending 6 37.50 43.75 75.75 81.25 92.00 92.00 107.50 76.00 81.25 92.00 92.25 107.50 on origin. Door-to-door, customs- 7 39.50 46.75 82.25 88.50 101.50 97.75 115.25 82.25 88.75 101.50 97.50 115.25 cleared service available from more 8 41.75 50.00 88.75 95.75 110.75 102.75 122.75 88.25 96.25 111.25 102.75 122.75 than 56 countries: 9 44.00 53.25 94.75 103.00 119.75 107.50 130.25 94.00 103.75 120.75 107.75 130.25 – From Canada, typically within two 10 45.75 56.00 100.50 110.00 128.00 112.50 137.75 99.75 110.75 130.25 112.75 137.75 business days. 11 47.50 58.00 105.25 116.75 135.00 117.00 145.25 105.50 117.25 135.50 116.50 145.25 – From Mexico, typically within three 12 49.25 59.50 109.50 123.00 141.00 120.50 152.75 110.50 123.25 140.25 120.00 152.75 business days. 13 51.00 61.00 113.75 129.00 146.75 123.50 160.25 115.00 129.00 145.00 123.25 160.25 14 52.50 62.75 118.00 135.00 151.75 126.50 167.75 119.00 134.75 149.75 126.50 167.75 – From Europe, Asia, and Central 15 54.00 64.00 122.00 140.75 156.75 129.50 175.25 122.50 140.50 154.50 129.75 175.25 and South America, typically within 16 55.75 65.25 126.00 146.50 160.75 132.75 182.75 126.00 146.50 159.50 133.25 183.00 four to five business days. 17 57.25 66.50 130.00 152.25 165.00 136.00 190.00 129.75 152.50 164.50 136.50 190.50 Rates include pickup and door-to-door 18 58.75 67.75 134.00 158.25 169.50 139.25 197.25 133.75 158.25 169.25 139.50 198.00 delivery with routine in-house customs 19 60.50 69.25 138.00 164.25 174.00 142.50 204.50 137.75 164.00 174.00 142.50 205.50 clearance by UPS Customhouse 20 62.25 70.50 142.00 170.25 178.50 145.75 211.75 141.75 170.00 178.50 145.75 213.00 Brokerage or its designee (excluding 21 63.75 71.75 146.00 176.00 182.75 149.00 218.50 145.50 176.00 182.50 149.00 219.00 UPS Supply Chain Solutions, Inc.). 22 65.25 73.25 150.00 181.75 186.75 152.00 225.00 149.50 182.00 186.25 152.00 225.00 23 66.75 74.75 154.00 187.75 190.25 155.00 231.00 153.50 187.75 190.00 155.00 231.00 An Extended Area Surcharge 24 68.50 76.00 158.00 193.75 193.75 158.25 236.75 157.75 193.50 193.75 158.25 237.00 of $20 per shipment or $.20 25 70.25 77.25 162.00 199.75 197.25 161.50 242.50 162.00 199.25 197.50 161.50 243.00 per pound, whichever is greater, applies to shipments from certain international origins. A listing of applicable origins is available at ups.com® or by calling 1-800-782-7892.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, and delivery time commitments. 94 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Two To Five Days Import Freight Collect Zones 123456789101112 26 Lbs. $71.75 $78.50 $166.00 $205.75 $201.00 $164.75 $248.25 $166.00 $205.25 $201.25 $164.75 $248.50 27 73.25 79.75 170.00 211.50 204.75 168.00 254.25 170.00 211.00 205.00 168.00 254.25 28 74.75 81.25 174.00 217.25 208.50 171.25 260.25 174.00 216.75 208.75 171.25 260.00 29 76.50 82.75 178.00 223.00 212.25 174.50 266.25 178.00 222.25 212.50 174.50 265.75 30 78.25 84.00 182.00 228.50 216.00 177.75 271.75 181.75 227.75 216.25 177.50 271.50 31 80.00 85.25 185.75 233.50 219.75 180.75 276.75 185.50 233.00 220.00 180.50 276.50 32 81.50 86.50 189.50 237.75 223.50 184.00 281.25 189.25 238.00 223.75 183.75 280.75 33 83.00 87.75 193.25 242.00 227.25 187.25 285.25 193.00 242.50 227.50 186.75 285.00 34 84.50 89.25 197.00 246.25 231.00 190.50 289.25 196.75 246.50 231.25 190.00 289.25 35 86.00 90.75 200.75 250.50 234.75 193.75 293.50 200.50 250.50 235.00 193.25 293.50 36 87.75 92.00 204.50 254.75 238.50 197.00 297.75 204.25 254.75 238.50 196.50 298.00 37 89.50 93.25 208.25 259.00 242.25 200.25 302.00 208.00 259.00 242.25 199.75 302.25 38 91.00 94.50 212.00 263.25 246.00 203.50 306.25 211.75 263.25 246.00 203.25 306.25 39 92.50 95.75 215.75 267.50 249.75 206.75 310.50 215.50 267.50 249.75 206.75 310.25

40 94.00 97.25 219.50 271.75 253.50 209.75 314.75 219.25 271.75 253.50 210.00 314.25 Process. 41 95.75 98.75 223.25 276.00 257.25 212.75 318.75 223.00 276.00 257.25 213.25 317.75 42 97.50 100.25 227.00 280.25 261.00 216.00 322.25 226.75 280.25 261.00 216.25 321.25 43 99.00 101.50 230.75 284.50 264.75 219.25 325.50 230.50 284.50 264.75 219.25 324.75

44 100.50 102.75 234.50 288.75 268.50 222.50 328.50 234.25 289.00 268.50 222.25 328.25 Determine the Rate 45 102.00 104.00 238.25 293.00 272.25 225.75 331.50 238.00 293.50 272.25 225.50 331.50 46 103.75 105.50 242.00 297.25 276.00 229.00 334.50 241.75 297.75 276.00 229.00 334.50 47 105.50 107.00 245.75 301.50 279.75 232.25 337.75 245.50 302.00 279.75 232.50 337.50 48 107.25 108.25 249.50 305.75 283.50 235.25 341.00 249.25 306.25 283.50 236.00 340.50 49 108.75 109.50 253.25 310.00 287.25 238.25 344.25 253.00 310.50 287.25 239.25 343.50 50 110.25 110.75 257.00 314.25 291.00 241.25 347.50 256.75 314.75 291.00 242.25 346.50

– The rates shown are for shipments to the – To determine the rate for international multiple- United States. package shipments, see page 101. – Dimensional weight may apply. See page 20 – See pages 102 to 137 for additional services for details. and charges, service restrictions, and general

– To determine your origin zone, see page 84. information. UPS Worldwide Expedited – Any fraction of a pound more than the weight – A package weighing over 150 pounds cannot shown requires the next higher rate. be shipped using UPS Worldwide Expedited. SM – Import Freight Collect

95 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Two To Five Days

SM Import Freight Collect UPS Worldwide Expedited Zones 123456789101112 For shipments that don’t require 52 Lbs. $114.00 $113.75 $261.25 $320.25 $294.75 $245.00 $351.00 $260.25 $319.00 $296.50 $246.75 $351.75 overnight or express service, a 54 117.75 116.75 265.50 326.25 298.50 248.25 354.00 263.50 323.25 302.00 251.25 356.75 guaranteed alternative that’s faster 56 121.50 119.75 269.75 332.25 302.25 251.50 357.00 266.50 327.50 307.25 255.50 361.50 and more reliable than traditional 58 125.25 122.75 274.00 338.25 306.00 254.75 360.25 269.50 331.75 312.50 260.00 366.00 air freight. Delivery guaranteed 60 129.00 125.50 278.25 344.25 309.75 258.00 363.50 272.75 336.00 317.75 264.50 370.25 within two to five days, depending 62 132.75 128.50 282.50 350.00 313.50 261.25 366.75 276.00 340.25 323.00 269.00 374.75 on origin. Door-to-door, customs- 64 136.50 131.50 286.75 355.75 317.25 264.50 370.00 279.25 344.50 328.25 273.50 379.25 cleared service available from more 66 140.25 134.50 291.00 361.50 321.00 267.75 373.25 282.25 348.75 333.75 278.00 384.00 than 56 countries: 68 144.00 137.50 295.25 367.25 324.75 271.00 376.50 285.50 353.00 339.25 282.50 388.75 – From Canada, typically within two 70 147.75 140.50 299.50 373.00 328.50 274.00 379.75 288.75 357.25 344.75 287.00 393.50 business days. 72 151.50 143.50 303.75 379.00 332.25 277.00 383.00 292.00 361.50 350.25 291.75 398.00 – From Mexico, typically within three 74 155.00 146.25 308.00 385.00 336.00 280.00 386.25 295.25 365.75 355.75 296.50 402.50 business days. 76 158.75 149.00 312.25 391.00 339.75 283.25 389.50 298.50 370.00 361.00 301.25 407.00 78 162.50 152.00 316.50 397.00 343.50 286.50 392.75 301.75 374.25 366.25 305.75 411.50 – From Europe, Asia, and Central 80 166.25 155.00 320.75 403.00 347.25 289.75 396.00 305.00 378.50 371.50 310.25 416.00 and South America, typically within 82 170.00 158.00 325.00 409.00 351.00 293.00 399.25 308.25 382.75 376.75 314.75 420.50 four to five business days. 84 173.75 161.00 329.25 415.00 354.75 296.25 402.50 311.50 387.25 382.00 319.25 425.00 Rates include pickup and door-to-door 86 177.50 164.00 333.50 421.00 358.50 299.50 405.75 314.75 391.75 387.25 323.75 429.75 delivery with routine in-house customs 88 181.25 167.00 337.75 427.00 362.25 302.75 409.00 318.00 396.25 392.50 328.25 434.50 clearance by UPS Customhouse 90 185.00 170.00 342.00 433.00 366.00 306.00 412.25 321.25 400.75 397.75 332.75 439.00 Brokerage or its designee (excluding 92 188.75 173.00 346.25 439.00 369.75 309.25 415.50 324.50 405.25 403.25 337.25 443.50 UPS Supply Chain Solutions, Inc.). 94 192.50 176.00 350.50 445.00 373.50 312.50 418.75 327.75 409.75 408.75 341.75 448.00 96 196.25 178.75 354.75 451.00 377.25 315.75 422.00 331.00 414.25 414.25 346.25 452.50 An Extended Area Surcharge 98 200.00 181.75 359.00 457.00 381.00 319.00 425.25 334.25 418.75 419.75 350.75 457.00 of $20 per shipment or $.20 100 203.75 184.75 366.00 463.00 384.75 322.25 428.50 337.50 423.25 425.25 355.25 461.50 per pound, whichever is greater, applies to shipments from certain international origins. A listing of applicable origins is available at ups.com® or by calling 1-800-782-7892.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, and delivery time commitments. 96 UPS Worldwide ExpeditedSM Guaranteed Day-Definite Two To Five Days Import Freight Collect Zones 123456789101112 105 Lbs. $213.25 $192.25 $378.25 $480.00 $394.25 $330.25 $436.50 $347.50 $435.25 $438.50 $365.25 $471.50 110 222.50 199.75 390.50 497.00 403.75 338.25 444.50 357.00 446.75 451.75 375.25 481.50 115 231.75 207.25 402.50 514.00 413.00 346.25 452.50 366.00 458.00 465.00 385.25 491.50 120 241.00 214.75 413.50 530.00 422.25 354.25 460.50 374.00 469.25 478.25 395.25 501.50 125 250.25 222.25 424.00 546.00 431.50 362.25 468.50 382.00 480.25 491.50 405.25 511.50 130 259.75 229.75 434.50 561.00 440.75 370.25 476.50 390.00 491.25 504.75 414.50 521.00 135 269.25 237.50 444.75 576.00 450.00 378.25 484.50 398.00 502.25 518.00 423.75 530.50 140 278.75 245.25 455.00 590.00 459.25 386.25 492.50 406.00 513.25 531.25 433.00 540.00 145 288.25 253.00 465.25 604.00 468.50 394.25 500.50 414.00 524.25 544.50 442.25 549.50 150 297.75 260.75 475.50 618.00 477.75 402.25 508.50 422.00 535.25 557.75 451.50 559.00 Multiple-Package Shipments of More Than 150 Lbs. Price per 1.99 1.74 3.17 4.12 3.19 2.68 3.39 2.81 3.57 3.72 3.01 3.73 Pound

Minimum 297.75 260.75 475.50 618.00 477.75 402.25 508.50 422.00 535.25 557.75 451.50 559.00 Rate Process. – The rates shown are for shipments to the – To determine the rate for international multiple- United States. package shipments, see page 101. – Dimensional weight may apply. See page 20 – See pages 102 to 137 for additional services

for details. and charges, service restrictions, and general Determine the Rate – To determine your origin zone, see page 84. information. – Any fraction of a pound more than the weight – A package weighing over 150 pounds cannot shown requires the next higher rate. be shipped using UPS Worldwide Expedited. UPS Worldwide Expedited SM – Import Freight Collect

97 UPS 3 Day SelectSM Guaranteed Three Days From Canada

SM Import Freight Collect UPS 3 Day Select From Canada Zones 123Zones 123 Guaranteed delivery by the end of the third 1 Lbs. $22.05 $22.10 $22.85 31 Lbs. $66.85 $69.10 $74.85 business day from most locations in Canada 2 23.70 24.20 25.20 32 67.95 70.15 75.95 to every address in the 48 contiguous states. 3 25.30 26.35 27.55 33 68.90 71.20 77.05 26.90 28.45 29.90 69.85 72.25 78.10 Rates include pickup and door-to-door delivery 4 34 28.50 30.60 32.25 70.75 73.30 79.15 with routine in-house customs clearance by 5 35 30.15 32.75 34.70 71.65 74.40 80.20 UPS Customhouse Brokerage or its designee 6 36 31.75 34.90 37.15 72.55 75.50 81.25 (excluding UPS Supply Chain Solutions, Inc.). 7 37 8 33.35 37.00 39.60 38 73.45 76.60 82.30 9 34.95 39.10 42.00 39 74.30 77.70 83.35 10 36.60 41.15 44.20 40 75.15 78.75 84.45 11 38.20 42.90 46.30 41 76.00 79.85 85.55 12 39.80 44.60 48.30 42 76.85 80.95 86.65 13 41.40 46.25 50.20 43 77.75 82.05 87.75 14 43.00 47.85 52.10 44 78.65 83.15 88.80 15 44.65 49.45 53.90 45 79.55 84.20 89.85 16 46.25 51.00 55.70 46 80.45 85.25 90.90 17 47.75 52.55 57.45 47 81.35 86.30 92.00 18 49.30 54.10 59.20 48 82.25 87.35 93.10 19 50.85 55.55 60.95 49 83.15 88.40 94.20 20 52.40 56.95 62.70 50 84.05 89.45 95.30 21 53.90 58.15 64.10 52 85.80 91.60 97.30 22 55.30 59.30 65.30 54 87.60 93.75 99.40 23 56.65 60.45 66.50 56 89.40 95.85 101.60 24 58.00 61.60 67.60 58 91.20 97.95 103.70 25 59.35 62.75 68.60 60 93.00 100.10 105.90 26 60.65 63.85 69.60 62 94.85 102.25 108.00 27 61.95 64.90 70.60 64 96.70 104.40 110.10 28 63.25 65.95 71.65 66 98.50 106.55 112.30 29 64.50 67.00 72.70 68 100.30 108.70 114.40 30 65.70 68.05 73.75 70 102.10 110.85 116.55

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, and delivery time commitments. 98 UPS 3 Day SelectSM Guaranteed Three Days From Canada Import Freight Collect Zones 123Zones 123 72 Lbs. $103.95 $112.95 $118.75 105 Lbs. $134.00 $148.30 $156.50 74 105.80 115.05 120.85 110 138.60 153.65 164.40 76 107.60 117.15 123.05 115 143.20 159.00 172.30 78 109.40 119.30 125.15 120 147.80 164.35 180.20 80 111.20 121.45 127.35 125 152.40 169.70 188.10 82 113.00 123.60 129.50 130 157.00 175.05 196.00 84 114.85 125.75 131.65 135 161.60 180.40 203.90 86 116.70 127.90 133.80 140 166.20 185.75 211.80 88 118.55 130.05 135.90 145 170.80 191.10 219.70 90 120.40 132.20 138.00 150 175.40 196.45 227.60 92 122.20 134.35 140.10 Multiple-Package Shipments of More Than 150 Lbs. 94 124.00 136.50 142.20 Price per 1.16 1.30 1.49 Pound 96 125.80 138.65 144.30 Minimum 175.40 196.45 227.60 98 127.60 140.80 146.40 Rate

100 129.40 142.95 148.50 Process.

– The rates shown are for shipments – To determine the rate for international to the United States. multiple-package shipments, see page 101.

– Dimensional weight may apply. See page – See pages 102 to 137 for additional Determine the Rate 20 for details. services and charges, service restrictions, – To determine your origin zone, see page 84. and general information. – Any fraction of a pound more than the – A package weighing over 150 pounds weight shown requires the next higher rate. cannot be shipped using UPS 3 Day Select From Canada. Import Freight Collect UPS 3 Day Select SM From Canada –

99 UPS Standard Guaranteed Day-Definite From Canada Import Freight Collect UPS Standard From Canada Zones 246Zones 246 Guaranteed, economical ground delivery 1 Lbs. $11.00 $11.15 $11.60 31 Lbs. $23.10 $27.85 $35.00 to every address in the 48 contiguous states. 2 11.60 11.80 12.35 32 23.55 28.40 35.75 12.10 12.40 13.15 24.00 28.90 36.55 Charges for customs clearance are not 3 33 12.60 13.05 13.95 24.50 29.40 37.30 included. We will provide customs brokerage 4 34 13.00 13.65 14.70 24.95 29.90 38.05 services unless otherwise specified on the 5 35 13.40 13.90 15.50 25.40 30.55 38.85 export documentation. See page 107 for UPS 6 36 13.80 14.45 16.25 25.90 31.25 39.65 brokerage rates. Brokerage charges, duties, 7 37 14.25 15.05 17.05 26.35 32.00 40.45 and taxes will be billed to the importer unless 8 38 14.65 15.70 17.85 26.80 32.75 41.25 otherwise indicated by the shipper. 9 39 10 15.10 16.35 18.60 40 27.30 33.50 42.00 Your shipments receive guaranteed on-time 11 15.50 16.95 19.40 41 27.75 34.20 42.75 delivery or your money back – subject to 12 15.90 17.55 20.20 42 28.20 34.90 43.55 the terms of the UPS Service Guarantee. 13 16.30 18.20 20.95 43 28.70 35.65 44.35 14 16.75 18.85 21.70 44 29.15 36.40 45.15 15 17.15 19.45 22.45 45 29.60 37.15 45.95 16 17.50 20.00 23.25 46 30.10 37.85 46.70 17 17.85 20.55 24.05 47 30.55 38.55 47.45 18 18.25 21.10 24.85 48 31.00 39.25 48.20 19 18.60 21.65 25.65 49 31.50 39.95 48.95 20 18.95 22.15 26.45 50 32.00 40.65 49.70 21 19.35 22.65 27.20 52 33.00 42.15 51.40 22 19.70 23.15 27.95 54 34.05 43.65 53.05 23 20.05 23.70 28.75 56 35.10 45.05 54.65 24 20.40 24.20 29.55 58 36.15 46.45 56.25 25 20.75 24.70 30.30 60 37.15 47.85 57.85 26 21.15 25.25 31.10 62 38.20 49.25 59.45 27 21.50 25.80 31.85 64 39.25 50.55 61.05 28 21.85 26.30 32.60 66 40.25 51.85 62.65 29 22.25 26.80 33.40 68 41.30 53.15 64.25 30 22.65 27.30 34.20 70 42.35 54.45 65.85

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, and delivery time commitments. 100 UPS Standard Guaranteed Day-Definite From Canada Import Freight Collect Zones 246Zones 246 72 Lbs. $43.35 $55.75 $67.45 105 Lbs. $57.80 $73.60 $92.55 74 44.35 57.05 69.05 110 59.35 74.95 94.95 76 45.30 58.30 70.65 115 60.90 76.30 97.35 78 46.20 59.55 72.25 120 62.45 77.65 99.75 80 47.10 60.80 73.85 125 64.00 79.00 102.15 82 48.05 62.05 75.50 130 65.45 80.35 104.55 84 49.00 63.30 77.15 135 66.90 81.70 106.95 86 49.90 64.50 78.80 140 68.35 83.05 109.35 88 50.85 65.70 80.45 145 69.80 84.40 111.75 90 51.80 66.90 82.10 150 71.25 85.75 114.15 92 52.70 68.00 83.75 Multiple-Package Shipments of More Than 150 Lbs. 94 53.60 69.10 85.35 Price per 0.44 0.47 0.65 Pound 96 54.50 70.15 86.95 Minimum 71.25 85.75 114.15 98 55.40 71.20 88.55 Rate

100 56.25 72.25 90.15 Process.

– The rates shown are for shipments – To determine the rate for international to the United States. multiple-package shipments, see below.

Shipment Pricing (Import Freight Collect) for UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM, UPS Worldwide ExpeditedSM, UPS 3 Day SelectSM From Canada, and UPS Standard From Canada

What Qualifies whichever is greater. Refer to page 20 UPS Standard From Canada – Import Freight Collect 1. You have multiple-package shipments for instructions on calculating to a single consignee on the same day. dimensional weight. 2. You use UPS OnLine® WorldShip®, For shipments weighing 150 pounds UPS Internet Shipping, UPS or less, locate the rate for the total weight CampusShipTM, or a UPS OnLine® of the shipment on the appropriate Compatible vendor shipping system rate chart. that supports full international service To determine the rate for a shipment or a UPS Worldwide Services Waybill. weighing more than 150 pounds, What Does Not Qualify multiply the total weight (rounded Shipment pricing does not apply to the next whole pound) by the to UPS Letters. appropriate price per pound as Rates shown under the shipment weight designations above 150 pounds. Rates are based on the total actual The amount billed will be the result weight or the total dimensional of this calculation or the minimum weight of all packages in a shipment, rate shown, whichever is greater. 101 Value-Added Services

Domestic Services Value-added services are available with all C.O.D. Enhancement Products UPS domestic service options except UPS® UPS CapitalSM, the financial services arm of SonicAir®, unless otherwise indicated. UPS, provides several automated advance Collect On Delivery (C.O.D.) funding and credit protection options for UPS C.O.D. deliveries. For more information C.O.D. service is available for packages about these options, call 1-800-472-3190 shipped throughout the United States or visit www.upscapital.com. and Puerto Rico. Currency is not accepted for payment. The service charge is $7 C.O.D. Secure Service per package. Provides advance funding for UPS C.O.D. deliveries. Covered C.O.D. deliveries are C.O.D. Electronic Processing protected against nonpayment, and available 1. Use UPS OnLine® WorldShip®, UPS Internet funds are transferred directly into your Shipping, UPS CampusShipTM, or a UPS designated bank account, usually within OnLine® Compatible vendor shipping system. two to three days after delivery. View remit- 2. Type in the package and C.O.D. information tance statements and images of deposited and the shipping system will produce a bar- and returned checks via the Internet in down- coded address label that contains all C.O.D. loadable formats. information. C.O.D. Automatic Service 3. Place the label on the package. Provides advance funding for UPS C.O.D. Manual C.O.D. Tags deliveries. C.O.D. payments are processed 1. Type or print an address label and attach and available funds are transferred directly it to the top of your package. into your designated bank account usually 2. Complete a UPS C.O.D. tag per the within two to three days after delivery. View instructions on the tag and specify the exact remittance statements and images of deposited amount due. and returned checks via the Internet in down- loadable formats. 3. Attach the C.O.D. tag to the package, covering the address label. Retain the “Shipper Receipt” portion for your records. A UPS C.O.D. tag must be attached to each package for which a C.O.D. amount is to be collected. 4. Indicate that the package is a C.O.D. shipment, and record the C.O.D. amount in the appropriate field of the shipping system you use. 5. Attach the appropriate labels for the services you have selected.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 102 Domestic Services (continued) Excess Value Insurance Saturday Delivery and Pickup A package is automatically protected against Saturday delivery is available for UPS Next loss or damage up to $100. Additional Day Air® Early A.M.® and UPS Next Day Air® protection up to $50,000 per package is Letters or packages. Saturday delivery is available upon request. The charge for each not available for UPS Next Day Air Saver® additional $100 insured value or fraction Letters or packages. Refer to ups.com or thereof is $.35. Refer to the “Terms and call 1-800-PICK-UPS for delivery areas. Conditions” beginning on page 148 for more Each Letter or package must bear a Saturday information. Delivery routing label. The charge for this Saturday delivery service is $12.50 per Hold for Pickup Letter or package. This fee is billed to the Hold for Pickup service is available at no payer of the transportation charges. additional charge. We’ll deliver the package Process. to the UPS facility you select and call the If a Saturday pickup is requested, the charge consignee by telephone for pickup. per Letter or package is $10. This service is available for UPS Next Day Air Early A.M., Packages are usually available by 8:30 a.m.

UPS Next Day Air, UPS Next Day Air Saver, Value-Added Services on the scheduled day of delivery. When UPS 2nd Day Air A.M.®, and UPS 2nd Day picking up the package, the recipient may Air®. If a Saturday pickup is scheduled, but be required to present a driver’s license or nothing is shipped, a $10 service charge will other photo identification. Packages not be assessed. picked up within five business days of arrival will be returned. Ship Notification Hold for Pickup service is not available Provides notification and the tracking for Saturday delivery shipments. Call number(s) of a shipment requested by 1-800-PICK-UPS® to determine the most the shipper. Ship Notification is a feature TM convenient UPS Hold for Pickup location. of Quantum View Notify available in UPS OnLine® WorldShip® and UPS OnLine® For each package, complete an address label Compatible vendor shipping systems showing the words “Hold for Pickup,” the approved to use this service. Only e-mail Domestic Services consignee’s name, telephone number, the notification is provided through UPS name of a contact person, and the full address CampusShipTM or UPS Internet Shipping. of the UPS facility. In addition, apply a UPS The per-package charge for each Hold for Pickup label above the address label notification is: ® on the package. Visit “Supplies” on ups.com – $1 for a fax notification. or call 1-800-PICK-UPS to order Hold for – No charge for an e-mail ship notification. Pickup labels.

103 Value-Added Services

Domestic Services (continued) UPS Return Services Electronic Return Label – Electronically UPS ReturnsSM transmit a label via e-mail to your customer (options to generate your label) for the easy return of a UPS-compatible Authorized Return Service (ARS) – A contrac- package within the United States. Available tual service to send a preprinted return label via UPS Next Day Air, UPS 2nd Day Air, to your customer. We will preprint the return UPS 3 Day Select, and UPS Ground services, destination on the return label according to where available, for shippers using UPS your specifications and provide you with an OnLine WorldShip. Your customer prints ample supply of return labels. You have the the label, applies it to the package, then option of including a return label with your drops off the package at any UPS Customer outbound shipment or distributing the label Counter, pickup location, authorized shipping separately to your customer who then applies outlet, gives it to a UPS service provider, the label to the package and drops it off at a or calls 1-800-PICK-UPS to request a pickup UPS Customer Counter, pickup location, for an additional fee. The additional service authorized shipping outlet, gives it to a UPS charge per package: $1. service provider, or calls 1-800-PICK-UPS® Print and Mail Return Label – Provides your to request a pickup for an additional fee. customer with a preprinted label via mail for Available via UPS Next Day Air®, UPS 2nd the return of a UPS-compatible package Day Air®, UPS 3 Day Select®, and UPS within the United States. Available via UPS Ground. Consult your UPS account Next Day Air, UPS 2nd Day Air, UPS 3 Day executive about this contractual service. Select, and UPS Ground services, where Print Return Label – Print a label for the available, for shippers using UPS OnLine return of a UPS-compatible package within WorldShip. We print the label upon your the United States. Available via UPS Next request and mail it to your customer, who Day Air, UPS 2nd Day Air, UPS 3 Day Select, applies the label to the package and drops and UPS Ground services, where available, it off at a UPS Customer Counter, pickup for shippers using UPS OnLine® WorldShip®, location, authorized shipping outlet, gives UPS Internet Shipping, or UPS CampusShipTM. it to a UPS service provider, or calls You generate the label and include in an 1-800-PICK-UPS to request a pickup for an outbound shipment or distribute separately additional fee. The additional service charge to your customer, who then applies the per package: $2.25. label to the package and drops it off at a UPS Customer Counter, pickup location, UPS Returns Plus (options for pickup) authorized shipping outlet, gives it to a UPS 1 UPS Pickup Attempt – Request a pickup service provider, or calls 1-800-PICK-UPS for the easy return of a UPS-compatible to request a pickup for an additional fee. The package within the United States. Available additional service charge per package: $.50. via UPS Next Day Air, UPS 2nd Day Air, This service is available via UPS Internet UPS 3 Day Select, and UPS Ground services, Shipping effective March 31, 2003. where available, for shippers using UPS OnLine WorldShip, UPS Internet Shipping,

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 104 Process. Value-Added Services Domestic Services or UPS Ground Return A pickup charge of $10 Hazardous Materials ® Note: Note: Service package when no other Service package are shipped. packages will be assessed when pickup is requested for a UPS 3 Day Select requiring shipping papers are not allowed in UPS Return Services. ocation and available, for Data Interchange Application Service Provider esigned to expedite business on the Web 105 service, where SM – Request a pickup, via UPS Ground, – Request a pickup, shippers using Electronic shippers using Electronic (EDI) transmissions, or by completing the (EDI) transmissions, will take the package We form. manual Call Tag pickup l label to your customer’s pick up the package. If the package cannot be picked up on the first attempt, we will of attempt to pick up the package on each the next two business days. If the package cannot be picked up after the third attempt, the will be returned to UPS, and the Call Tag the transportation charges will be credited to service charge per The additional shipper. package: $5.75. UPS Returns Call Tag package for the return of a UPS-compatible via states. Available within the 48 contiguous UPS Ground returns by automating the returns process site. Labels are completely from your Web transmitted electronically to your customers and can be affixed to the package(s) intended to be returned. Key features of this service include reduced processing time, full package tracking, and improved customer service. hosted by an It’s An innovative, Web-enabled, contractual An innovative, Web-enabled, return service d (ASP), which means you won’t have to maintain and you’re sure this service on your server, to have the most up-to-date program. site at www.ec.ups.com/ Please visit our Web ecommerce/solutions/c5a.html or consult your UPS account executive to determine the is whether UPS Returns on the Web appropriate solution for your business. ® ® ckup ® nLine where via UPS , UPS 3 Day ® vailable -800-PICK-UPS – Request a pi compatible package (continued) , or a UPS OnLine calls 1 harge per package: $5.25. TM , UPS 2nd Day Air ® , UPS Internet Shipping, UPS ® , and UPS Ground services, ® Next Day Air CampusShip, or a UPS OnLine Compatible will take the vendor shipping system. We pickup location return label to your customer’s and pick up the package. If the package cannot be picked up on the first attempt, we will attempt to pick up the package on each of the next two business days. If the package cannot be picked up after the third attempt, the label will be returned to UPS. The additional service c This service is available via UPS CampusShip effective March 3, 2003. This service is available via UPS Internet 2003. Shipping effective March 31, available, for shippers using UPS O WorldShip to request a pickup for an additional fee. The to request a pickup for an additional fee. $4. additional service charge per package: This service is available via UPS CampusShip effective March 3, 2003. This service is available via UPS Internet 2003. Shipping effective March 31, 3 UPS Pickup Attempts for the return of a UPS- Select within the United States. A Domestic Services UPS CampusShip will system. We Compatible vendor shipping to your customer’s take the return label pick up the package. pickup location and be picked up on the If the package cannot leave the label at the first attempt, we will customer then applies pickup location. Your at the label to the package and drops it off pickup location, Customer Counter, UPS a authorized outlet, gives it to a UPS shipping or service provider, Value-Added Services

International Services The information below applies to all levels Customs clearance begins while your shipment of UPS international service except UPS® is still in transit. UPS is electronically linked SonicAir®, unless otherwise indicated. with customs in the United States, Canada, and major countries throughout Europe, Asia, Billing Options and the Americas. The Billing Options charges per shipment are: – $15 – Bill Duty/Tax and Shipping Charges We clear every shipment with expertise and to Shipper. personal attention. Our brokerage experts are dedicated to monitoring the latest import – $15 – Delivered Duty Paid, V.A.T. Unpaid. and export compliance laws and regulations. Brokerage Service We have developed an integral working For Brokerage Service per shipment: relationship with U.S. Customs for the fastest – Routine customs clearance (including solution to all of your brokerage needs. formal entries for shipments of up to five We take a personalized approach to brokerage, tariff lines) applies to UPS Worldwide offering a streamlined process that facilitates SM Express Plus , UPS Express NA1, UPS the movement of customers’ most frequently SM Worldwide Express , UPS Worldwide shipped goods through customs. ExpeditedSM, and UPS 3 Day SelectSM We employ our own staff of skilled customs From Canada at no additional charge. brokerage specialists worldwide. This expertise An additional charge will apply if customs means you get rating accuracy, customer clearance is performed by someone other service responsiveness, and a confidence than UPS Customhouse Brokerage or its level that’s second to none. designee (excluding UPS Supply Chain Solutions, Inc.). All UPS Worldwide Express Plus, UPS Express NA1, UPS Worldwide Express, UPS Worldwide – For UPS Standard To and From Canada Expedited, and UPS 3 Day Select From Canada shipments, UPS provides customs rates include routine customs clearance. This brokerage service unless otherwise means you don’t have to specify a broker – specified by the importer. The importer routine customs clearance is built into your is responsible for all brokerage charges, rates when you use UPS Customhouse duties, and taxes at time of import. Brokerage to perform the customs clearance. – Additional charges may apply. See the Your shipments will receive quick, smooth, next page for details. and reliable clearance. – The UPS Service Guarantee does not apply unless customs clearance is performed by UPS also provides services designed to UPS Customhouse Brokerage or its designee facilitate movements of your UPS Standard (excluding UPS Supply Chain Solutions, Inc.). shipments to and from Canada and other non-routine services that include formal entry UPS Customhouse Brokerage clearance, live entry clearance, temporary Since 1985, UPS Customhouse Brokerage import bonds, and duty drawbacks. In addition, has been providing outstanding value and UPS can provide customs clearance for other service, backed by the solid reputation of UPS. ocean, air cargo, truck, and rail U.S. imports. UPS handles your shipment every step of the Visit ups.com® or call For more information on any of our brokerage 1-800-782-7892 for guarantee way, including customs clearance. Eliminating services, call 1-800-782-7892. details, service availability, third-party brokerage means routine customs delivery time commitments, clearance stays routine – quick, smooth, or to request a pickup. and very reliable. 106 International Services (continued) Entry Preparation Charges for Importing into the United States All rates and values are shown in U.S. funds. Rates do not include applicable taxes.

UPS Worldwide Express PlusSM UPS Express NA1 UPS Worldwide ExpressSM UPS Worldwide ExpeditedSM UPS Standard Value for Duty UPS 3 Day SelectSM From Canada From Canada** $0 to $200 No Charge* No Charge* $200.01 to $1,250 No Charge* $21 $1,250.01 to $2,000 No Charge* $31 Each Additional $1,000 or Part Thereof No Charge* $ 1.50 Process.

*No charge for routine customs clearance performed by UPS **When UPS Customhouse Brokerage is designated as the Customhouse Brokerage for shipments into the United States, customs broker on the commercial invoice, your shipment including entries of up to five classification lines. Formal receives guaranteed on-time delivery – or your money back. entries on UPS Standard shipments have a minimum charge Call 1-800-782-7892 for details. Value-Added Services of $31. See page 108 for the description of a formal entry. Additional charges may apply for complex customs-clearance procedures.

Brokerage Services Marking Notice Processing ...... $75 Special Entries North American Free Trade Duty Drawbacks ...... $75 Agreement (NAFTA) Processing . . . . . $15 Temporary Import Entry...... $75 Protest Filing ...... $85 Warehouse/Foreign Trade Zone Each Additional Entry Protested. . . . Negotiable (FTZ) Entry...... $ 125 Disbursement Fee ...... 2% of Duty/Tax Entry-Line Charge after (minimum $5)

First Five Lines ...... $3 Overtime Service (Hourly Rate)...... $50 International Services Live Entry...... $20 Other Government Agency The information below applies to all levels (OGA) Entry...... $20 of UPS international service except UPS® SonicAir®, unless otherwise indicated. Bonds (Contract Only) Continuous Entry Bond ...... $ 300 Explanation of Brokerage Services In-Transit Bond ...... $75 for Importing into the United States Transportation Handling ...... $25 Continuous Entry Bond: A one-year bond Single Entry Bond (SEB) (Minimum for all entries made in a single year with up Charge) – Air/Ground ...... $30/$20 to $50,000 coverage. Required only under Charge per Additional $1,000 or Part Thereof special circumstances. Exceeding $10,000 Bond – Disbursement Fee: Customers are responsible Air/Ground ...... $3/$2 for payment of duty and taxes. When funds Other Services are not provided in advance, a fee of two Warehouse Storage – Air/Ground – percent (minimum $5) of the amount per Day after Five Days...... $ 30 + advanced by UPS will be charged. $.02 per kg

107 Value-Added Services

International Services (continued)

Duty: A fee imposed by customs on imported NAFTA Processing: Special processing to merchandise. Based on the value and/or ensure that the required NAFTA documentation gross weight; may differ according to the on a shipment is complete to allow any commodity. applicable reduced tariff. Duty Drawback: The preparation of a refund Other Government Agency (OGA) Entry: request for part or all of customs duty or Other government agencies work with domestic tax paid on imported merchandise U.S. Customs on regulating and controlling that was subsequently manufactured into commodities coming into the United States a different article or re-exported. from other countries. Special documents must be submitted to these agencies for ship- Fish and Wildlife (F&W): The government ments that contain controlled commodities. charges a fee for any shipment requiring These agencies include the Food and fish and wildlife clearance. The amount Drug Administration (FDA), Department assessed by F&W depends upon the port of Agriculture (USDA), and the Federal of entry into the United States. Communications Commission (FCC), Formal Entry: Required for shipments valued among others. at more than $2,000 (U.S.) or for shipments Overtime Service: When additional, non- containing specific commodities designated routine activities are required for entry of by U.S. Customs. merchandise, selected services may be In-Transit Bond (IT Bond): Allows a shipment performed by UPS at the request of the to be transported or warehoused under U.S. importer. Services offered include (but are Customs supervision until it is formally entered not limited to) manipulations, labeling, into the customs territory of the United States inventory, etc. Please contact a Brokerage and duty is paid, or until it is exported from specialist if there is a need for additional the United States. clearance services. Live Entry: A type of U.S. Customs Entry that Protest Filing: A request from an importer typically requires a visa license from the export to recoup overpayment of duty to U.S. country when mandated by U.S. Customs Customs due to a description discrepancy (such as textiles). These shipments usually or misclassification on the customs entry. require a formal entry and an additional day Single Entry Bond (SEB): A one-time bond of customs clearance. issued to ensure compliance with U.S. laws Marking Notice Processing: Special documents and regulations. When an SEB is necessary, must be filed for a shipment not properly we will contact the importer prior to customs marked with the country of origin. A customs clearance. Power of Attorney must also be completed Temporary Import Entry: A special customs and on file with brokerage before the ship- entry for merchandise to be brought into ment can be forwarded to the consignee the country exempt of duty, provided the for proper marking. merchandise exits the country within a certain Merchandise Processing Fee: A non- amount of time and under U.S. Customs Visit ups.com® or call refundable fee charged by U.S. Customs supervision. 1-800-782-7892 for guarantee for administrative expenses for processing details, service availability, an imported shipment requiring formal entry. delivery time commitments, or to request a pickup. 108 Process. Value-Added Services International Services ® or call ® available in and UPS OnLine and UPS Worldwide TM ® SM or UPS Internet Shipping. 109 SM WorldShip TM ® . Refer to ups.com SM Express 1-800-782-7892 for delivery areas. Each 1-800-782-7892 bear a Saturday Letter or package must fee for each A $12.50 Delivery routing label. shipment is billed to the payer of the transportation charges. UPS OnLine UPS Capital Through its international lending opportunities – letters of credit, export receivables services, import financing, export working capital, lines of credit, equipment loans, and inventory loans for companies located in emerging markets that buy U.S. goods – UPS Capital can help remove many of the barriers of reduce To doing business internationally. the risks of non-payment, avoid bad debt, or manage international collections, refer to for more information. www.upscapital.com Shipper’s Export Declaration (S.E.D.) Shipper’s can prepare and file an S.E.D. on your We behalf when all data required is provided and we obtain proper Power of Attorney. The charge per shipment is $10. Ship Notification Provides notification and the tracking number(s) of a shipment requested by is a feature Ship Notification the shipper. of Quantum View Notify Compatible vendor shipping systems approved to use this service. Only e-mail notification is provided through UPS CampusShip Saturday Delivery available for UPS Saturday delivery is Express Plus Worldwide The per-package charge for each charge for The per-package notification is: – $1 for a fax notification. – No charge for an e-mail ship notification. A fee States. Assessed when (continued) Excess Value Insurance Excess Value A shipment is automatically protected against protec- Additional loss or damage up to $100. tion up to $50,000 per package is available upon request. The charge for each additional is $.35. insured value or fraction thereof $100 and Conditions” begin- Refer to the “Terms for more information. ning on page 148 Charges to a payer’s account in a foreign Charges to a payer’s currency will be converted to the payer’s currency using a weekly exchange rate secured through Major Money Center Banks. The fee is .75 percent of the currency amount converted. The fee is $10 per shipment. The fee is $10 Currency Conversion Rate Fee Can be prepared by UPS on behalf of the shipper for goods manufactured and originating within the United Certificate of Origin International Services International Services Handling Fee: Transportation assessed to the customer when a request is made by the importer to file a warehouse These Zone (FTZ) entry. or Foreign Trade types of entries are non-routine and must be requested by the importer to UPS Customhouse Brokerage. shipments are removed from the UPS system, shipments are removed to be forwarded importer, at the request of the clearance. The shipments to another broker for the UPS-bonded facility are transferred from A facility. agent’s to the designated bonded must be used to bonded carrier or cartman transfer goods in-bond from UPS to another carrier based on approval to move the goods from customs. The transfer may be denied by UPS Customhouse Brokerage. Fee: Zone Trade Warehouse/Foreign Value-Added Services

International Services (continued) UPS Exchange CollectSM All of our billing options are available for A contractual service for financial settlement Exchange Collect shipments. UPS will bill of goods shipped using UPS’s international transportation charges, any applicable duties services. After shipment is made, but prior and taxes, as well as any additional charges to delivery, payment for the value of the associated with the shipment. UPS CapitalSM goods is received by UPS from the importer. will collect any service charges associated Once the final delivery has been verified with the financial transaction from the wire through UPS’s technology, the value of the transfer remittance to the exporter. goods is electronically remitted to the For information on origin and destination exporter’s bank account less any applicable countries where Exchange Collect services service charge. are available, please call 1-800-782-7892 Who Should Use Exchange Collect? or visit ups.com®. – Companies looking to expand into new This service is available effective global markets and grow their customer March 10, 2003. base, without assuming additional SM payment risk. UPS World Ease – Companies looking to increase top-line A contract service for companies with multiple international sales without a corresponding shipments to a single country on the same increase in accounts receivables. day. This service also provides a solution for shipments destined to multiple countries – Companies with late-paying customers in the European Union. or high receivable write-offs. Through an automated shipment preparation UPS OnLine® WorldShip®, WorldShip process, summary documentation is prepared International, UPS Connect, or a UPS-approved and transmitted with your shipments to UPS, UPS OnLine® Compatible vendor shipping enabling a single customs clearance procedure system is required. covering all shipments in the consolidation. The shipper selects the Exchange Collect This guaranteed service is a feature of option in WorldShip and simply enters UPS Express NA1, UPS Worldwide ExpressSM, information for: the value of goods that UPS Worldwide ExpeditedSM, and UPS the shipper wishes UPS to collect from the Standard To Canada. consignee, the currency for the financial As multiple shipments will travel together until transaction, the percentage of the service customs clearance, transit times may vary charge the consignee will pay, and the e-mail from traditional single-shipment transit times. address of the consignee. Contact your UPS account executive for further information.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 110 UPS SonicAir®

Domestic International Note: Additional Shipments more than 25 pounds and up Overtime customs clearance and additional surcharges may apply. to 70 pounds within the commercial airline after-hours fees may apply to international Call 1-800-451-4550 priority package guidelines (additional weight – deliveries. for domestic shipments 70 pounds or less): $1.25 per pound or Domestic same-day transport to U.S. gateway or 1-800-692-0898 for fraction thereof. city up to 50 pounds combined with international shipments Commercial airline fee charged for packages international service: $115. to obtain more information. weighing more than 70 pounds or multiple Additional 50-pound increments after Note: Hazardous Materials/ pieces exceeding priority package guidelines, the first 50 pounds for domestic same-day, International Dangerous assessed in 50-pound increments (additional combined with international service: $85. Goods are not accepted airbill – more than 70 pounds): $85 per ® Additional mileage charge for international in UPS SonicAir service.

50 pounds or fraction thereof. Process. shipments may apply (varies by country). Each additional 50 pounds, or fraction Call 1-800-692-0898 for details. thereof, on drive-only shipments more than Each hour a courier must wait beyond 50 pounds (additional weight – drive service the first 15 minutes for a pickup, accrued only): $15. Value-Added Services at 15-minute intervals (waiting time): Insured value protection is available. $75 per hour. Additional charges and conditions apply. Insured value protection is available. Call 1-800-451-4550 for details. Additional charges and conditions apply. Pickup or delivery on holidays including Call 1-800-692-0898 for details. New Year’s Day, Easter, Memorial Day, International documentation charges: July 4th, Labor Day, Thanksgiving, and Commercial invoice Christmas (holidays): $60. up to 10 line items ...... $12 Pickup or delivery before 8:00 a.m. Each line item thereafter...... $2 or after 8:00 p.m. Monday through Friday, or on a weekend (early morning, late evening, Layout fee for customs duties and weekend service): $45. and taxes ...... 10% UPS Switching from one airline to another when a direct flight is not available to the destina- ® SonicAir tion and more than one airline must be used (switch): $126.

Each hour a courier must wait beyond ® the first 15 minutes for a pickup, accrued at 15-minute intervals (waiting time): $30 per hour.

Visit sonicair.ups.com or call 1-800-451-4550 for domestic shipments and 1-800-692-0898 for international shipments to obtain guarantee details, service availability, delivery time commitments, or to request a pickup. 111 Automated Processing

Note: Hazardous Materials requiring shipping papers and International Dangerous Goods Shipping Solutions requiring a Shipper’s Declaration All of our technology shipping solutions will – Archived shipping history that can for Dangerous Goods are not help you ship more efficiently. You choose be tracked with a click of the mouse. accepted through UPS Internet which one is right for your business. All UPS – Increased accuracy and reduced errors Shipping. shipping systems offer: compared to cumbersome paper forms. – Fast and easy shipping to any of the – E-mail Ship Notification to alert your worldwide destinations served by UPS. recipients about a requested shipment. – Point-and-click entry of address-book To determine the right UPS solution for you, information. simply refer to the descriptions that follow:

UPS Solution Shipping Environment Features and Benefits

UPS OnLine® Centralized Shipping Full-featured software for high-performance shipping: WorldShip® (shipping room, – Import shipments for batch processing. warehouse) – Access the shipping industry’s largest suite of return services, including electronic return labels. – Integrated export documentation simplifies international shipping.

UPS Internet Decentralized Shipping All your employees can print UPS labels from their Shipping (independent employees, desktop PCs: front office, administrative – Web-based shipping system allows anyone in your staff, etc.) company to ship from anywhere. – No software or setup required.

UPS CampusShipTM Decentralized Shipping Gain control and reporting on your employees’ with Centralized Control shipping activities: (independent employees, – A new, customized Web-based shipping system front office, administrative allows anyone in your company to ship or track staff, etc., with admin- from anywhere, but gives complete visibility and istrator controls) control to the shipping decision maker. – No software required.

UPS Internet Shipping on ups.com® Whether you are shipping a domestic or international package, follow a few simple steps and in no time, your package will be ready to go. UPS Internet Shipping is fast, easy, and resides on ups.com, so there is no software to install. Everyone in your organization will have an easy way to ship and track with UPS from their desktop. Applicable restrictions are set forth in the Visit ups.com® or call required UPS Internet Shipping click-wrap 1-800-PICK-UPS® for guarantee details, service availability, agreement, the UPS Tariff, and the “Terms delivery time commitments, and Conditions” beginning on page 148. or to request a pickup. 112 Shipping Solutions (continued) Advantages – Receive and print proof of delivery Note: For your copy – Quickly determine the rates of UPS service information, including time of delivery of UPS OnLine® WorldShip®, options, making it easier to choose the and the name, address, and signature go to worldship.ups.com service that best fits your needs and budget. of recipient. or call 1-800-727-8100. – Create professional shipping labels from – Alert up to five parties to requested ship- A contract is required for your inkjet or laser printer. ments, exceptions, and/or deliveries via Hazardous Materials/ TM International Dangerous – Store the addresses you ship to frequently, Quantum View Notify . Goods service. and reuse them with a simple point – Generate all required export documentation and click. for international shipments. – Your shipment information is stored, – Import and export data to/from your spread- so it’s easy to track previous shipments sheet, database, and word processing (including signature) or to verify past programs. Process. shipment information and rates. – Import shipment data in a batch and process – Arrange for a driver to pick up your it manually or automatically.

shipments or find one of 52,000 drop- – Eliminate separate C.O.D. tags with Automated Processing off locations without leaving our site. Electronic C.O.D. processing. UPS OnLine® WorldShip® – Process shipments with a future pickup date. Manage all of your domestic and international – Access the shipping industry’s largest variety shipping functions right from your desktop of return services, including Electronic computer with UPS OnLine WorldShip, our Return Labels. free, super-resourceful shipping software. – Validate addresses individually as you Advantages prepare shipments or validate all of the With UPS OnLine WorldShip you can: addresses in your address book through – Access the full portfolio of UPS shipping a batch process. services. – Speed shipment processing with point- and-click address entry. – Display current rates instantly with the built-in rate calculator. – Customize your default settings to match your shipping preferences. – Track packages or multipiece shipments by reference number or tracking number through direct access to ups.com®..

113 Automated Processing

UPS CampusShipTM A Web-based, UPS-hosted shipping system Advantages that everyone in your enterprise can use. – Accessible from any computer connected Perfect for businesses with employees who to the Internet. may be in the next office, the next building, – Conserves resources, since system needs or even the next state, and who ship a few no installation and users need minimal packages a day. Businesses like law offices, training. banks and financial institutions, real estate – Access to global and personal address books. firms, and insurance agencies, just to name a few. – Customizable to your business needs. – Import address books, employee data, CampusShip is designed with both portability shipper account numbers, and and reportability in mind. You can use it wher- reference codes. ever you are, whether in your office or on the road. You can manage the way your – Import from or link to external address books. employees ship with UPS by controlling the – Validate reference codes according to your types of services they use, requiring and business rules. validating a reference code (e.g., department – E-mail notification to your recipients. code, cost code, or client/matter code) – – Facilitate return shipments. This service even conveniently downloading all shipping is available via UPS CampusShip effective activity within your company. March 3, 2003. From their desktop computers, your employees – Access to all UPS billing options, including will have everything they need to prepare billing to your credit card or procurement shipments, ship and track packages, even alert card. This service is available via UPS their recipients that a package is on its way. CampusShip effective March 3, 2003. To learn more about CampusShip, call – Assistance with efficiently allocating 1-800-PICK-UPS® or contact your UPS costs to either internal departments account executive. or specific clients.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 114 Manual Processing

Documentation Note: Hazardous Materials/International UPS Air Shipping Documents (ASDs) Dangerous Goods service A manual recording option for domestic air is not available when shipments that combines an address label, using this manual a tracking label, and a shipping record into documentation. one form.

Detailed preparation instructions are printed on the reverse side of each ASD. ASDs are available for each of the following services: – UPS Next Day Air® Early A.M.® – UPS Next Day Air® (may also be used for UPS Worldwide ExpressSM) – UPS Next Day Air Saver®

– UPS 2nd Day Air A.M.® Process. – UPS 2nd Day Air® Manual Processing

UPS Worldwide Services Waybill

A manual recording option designed for your When you use a UPS Worldwide Services routine international shipments. The UPS Waybill for multiple-package shipments Waybill serves as a checklist for customs to the same recipient, only the lead package and other government information required requires a waybill. Each additional package in your declaration. must have an address label and a UPS – Detailed information fields to fully address Worldwide Services Tracking Label. your shipment and to include required Detailed preparation instructions are included customs information. on the reverse side of the waybill. – Various billing options to specify how Documentation payment of charges is handled. – Shipment-level detail enables shipment pricing and shipment tracking. – With your authorization, the U.S. Shipper’s Export Declaration can be prepared by UPS ® ®

on your behalf.

– The UPS Waybill helps you or your customers to easily reconcile the charges. – Shipments using the waybill are covered by applicable UPS service guarantees. For details, call the UPS International Customer Service Center at 1-800-782-7892.

115 Manual Processing

Note: International Dangerous Goods Documentation service requires a contract. Documenting an Export Shipment UPS uses export/import documents Use your UPS OnLine WorldShip, UPS you prepare to properly declare your Internet Shipping, UPS CampusShipTM, shipment to customs in both the country or UPS OnLine Compatible vendor of export and the country of import. shipping system that supports full The required documents are submitted international service or fill out a UPS to customs to determine the applicable Worldwide Services Waybill. duties and taxes in the destination country. This documentation may include:

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A UPS OnLine® or UPS OnLine® Document Shipments – A document* Compatible vendor shipping system is generally defined as a written, that supports full international service typed, or printed communication of makes completing the invoice, S.E.D., no commercial value. International Certificate of Origin, or NAFTA documents shipped in a UPS Express Certificate easy. Letter envelope or in any other packaging generally do not require an invoice. In order to file an S.E.D. electronically, users can log in directly to the U.S. Non-document Shipments – Government Automated Export System International shipments containing (AES) Web site at www.aesdirect.gov items other than documents typically to obtain the appropriate information require one original and two copies of for completing their UPS shipment. a commercial invoice in addition to the UPS recommends electronic filing as UPS Waybill or UPS OnLine-generated the preferred method for S.E.D. filing. shipping label. Packages destined for Puerto Rico require one original UPS OnLine® WorldShip® 4.0 or higher and one copy of a commercial invoice and some UPS OnLine® Compatible in addition to the UPS Air Shipping *Call 1-800-782-7892 for a list of items vendor shipping systems connect to Document or UPS OnLine-generated that are classified as documents in your AESDirect to allow customers to file shipping label. destination country. their S.E.D. electronically to the Census Bureau and U.S. Customs.

UPS will charge a fee of $10 per shipment when asked to create and file an S.E.D. on behalf of the shipper. Visit ups.com® or call 1-800-782-7892 for All required data must be provided. guarantee details, service availability, delivery time commitments, or to request a pickup. 116 Documenting an Export Shipment (continued) Complete an Invoice: Prepare one A blank S.E.D. can be found Note: UPS OnLine® WorldShip® original and two copies of the commercial on page 121. prompts you to complete required invoice (one original and one copy Important: A Destination Control export documentation as you for Puerto Rico). Statement should be placed on the process an international shipment. Business or personal stationery may commercial invoice to ensure prompt Additionally, WorldShip enables be used if it contains all the information delivery. The correct wording of the you to automate your international shown on the blank invoice. statement is shown below and may documentation preparation through data import capabilities. A blank invoice can be found on page be written, stamped, or typed on the 119 or at ups.com®.* documentation: *This form can also be completed “These commodities, technology, or software online and printed; go to “Export Prepare an S.E.D.: One copy of the were exported from the United States in Documentation” in the “Service S.E.D. is required if: accordance with the Export Administration Guide” section at ups.com®, and – Any single schedule B commodity, Process. Regulations. Diversion contrary to U.S. law then click on “International Forms.” technology, or software in the is prohibited.” shipment is valued at more than $2,500 (U.S.). Complete a Certificate of Origin: – An export license or license exemption In addition to the one original and Manual Processing is required, regardless of the value two copies of a commercial invoice, of the contents of the shipment. a Certificate of Origin is required to clear customs in many countries. An S.E.D. may be required for ship- Call 1-800-782-7892 to determine if ments between the United States your shipment will require a Certificate and Puerto Rico. of Origin. An S.E.D. is not required for shipments A blank Certificate of Origin can be to Canada unless the commodities are found on page 123 or at ups.com.* being exported under an export license or license exemption or the shipment is destined for a third country. Documenting an Export Shipment

117 Manual Processing Documentation

Documenting an Export Shipment (continued) Complete a NAFTA Certificate of Origin For information regarding eligibility for shipments to Canada and Mexico: under the North American Free Trade For goods that are made in a NAFTA Agreement, contact your local U.S. country and meet NAFTA eligibility Customs office. requirements, a NAFTA Certificate of A blank NAFTA Certificate of Origin Origin should be included along with can be found on pages 125 and 126 one original and two copies of the or at ups.com®.* commercial invoice. This certificate Enclose all required export documen- will allow goods that are NAFTA-eligible tation in the UPS Waybill pouch or in an originating under the NAFTA Rules envelope marked “Export Documents.” of Origin to qualify for the reduced or Securely affix pouch or envelope to eliminated duty provisions under the the lead package. North American Free Trade Agreement.

Using a UPS Routing Form

Take advantage of UPS-guaranteed A blank Routing Form can be found *This form can also be completed online and import delivery options including fixed on pages 127 and 128. printed; go to “Export Documentation” in the import rates. Use the Routing Form “Service Guide” section at ups.com®, and then to instruct your international business click on “International Forms.” partners to ship to you using UPS.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup. 118 SHIPPER INFORMATION: Invoice Tax ID/VAT No.: Date: Contact Name: Company Name: Bill of Lading/Air Waybill No.: Company Address:

Invoice Number: City: Purchase Order No.: State/Province: Postal Code: Terms of Sale (Incoterm): Country: Telephone No.: Reason for Export: E-Mail ID: SHIP TO: SOLD TO: Tax ID/VAT No.: Tax ID/VAT No.: Contact Name: Contact Name: Company Name: Company Name: Company Address: Company Address:

City: City: State/Province: State/Province: Postal Code: Postal Code:

Country: Country: Process. Telephone No.: Telephone No.: E-Mail ID: E-Mail ID:

No. Unit of Description of Goods Country Unit International Forms Units Measure (include Harmonized Tariff Number if known) of Origin Value Total Value

Additional Comments: Invoice Line Total: Discount/Rebate: Invoice Sub-Total: Freight Charges: Declaration Statement: Insurance: Other (Specify type) : Invoice Total Amount: Currency Code:

Shipper Signature/Title Date: Total Number of Packages: Total Weight (indicate LBS or KGS):

These commodities, technology, or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law prohibited.

119

U.S. DEPARTMENT OF COMMERCE – U.S. CENSUS BUREAU – Economics and Statistics Administration – BUREAU OF EXPORT ADMINISTRATION FORM 7525-V (7-25-2000) SHIPPER’S EXPORT DECLARATION OMB No. 0607-0152 11a. U.S. PRINCIPAL PARTY IN INTEREST (USPPI) (Complete name and address)

ZIP CODE 2. DATE OF EXPORTATION 3. TRANSPORTATION REFERENCE NO.

11b. USPPI EIN (IRS) OR ID NO. c. PARTIES TO TRANSACTION Related Non-related 14a. ULTIMATE CONSIGNEE (Complete name and address)

14b. INTERMEDIATE CONSIGNEE (Complete name and address)

15. FORWARDING AGENT (Complete name and address)

16. POINT (STATE) OF ORIGIN OR FTZ NO. 17. COUNTRY OF ULTIMATE DESTINATION

18. LOADING PIER (Vessel only) 19. METHOD OF TRANSPORTATION (Specify) 14. CARRIER IDENTIFICATION CODE 15. SHIPMENT REFERENCE NO.

10. EXPORTING CARRIER 11. PORT OF EXPORT 16. ENTRY NUMBER 17. HAZARDOUS MATERIALS Yes No 12. PORT OF UNLOADING (Vessel and air only) 13. CONTAINERIZED (Vessel only) 18. IN BOND CODE 19. ROUTED EXPORT TRANSACTION Yes No Yes No Process.

20. SCHEDULE B DESCRIPTION OF COMMODITIES (Use columns 22-24) VALUE (U.S. dollars, VIN/PRODUCT NUMBER/ omit cents) D/F QUANTITY – SHIPPING WEIGHT VEHICLE TITLE NUMBER (Selling price or cost if not

SCHEDULE B NUMBER International Forms or M SCHEDULE B UNIT(S) (Kilograms) sold) (21) (22) (23) (24) (25) (26)

27. LICENSE NO./LICENSE EXCEPTION SYMBOL/AUTHORIZATION 28. ECCN (When required)

29. Duly authorized officer or employee The USPPI authorizes the forwarder named above to act as forwarding agent for export control and customs purposes. 30. I certify that all statements made and all information contained herein are true and correct and that I have read and understand the instructions for preparation of this document, set forth in the “Correct Way to Fill Out the Shipper’s Export Declaration.” I understand that civil and criminal penalties, including forfeiture and sale, may be imposed for making false or fraudulent statements herein, failing to provide the requested information or for violation of U.S. laws on exportation (13 U.S.C. Sec. 305; 22 U.S.C. Sec. 401; 18 U.S.C. Sec. 1001; 50 U.S.C. App. 2410). Signature Confidential – For use solely for official purposes authorized by the Secretary of Commerce (13 U.S.C. 301 (g) ). Title Export shipments are subject to inspection by U.S. Customs Service and/or Office of Export Enforcement. Date 31. AUTHENTICATION (When required)

Telephone No. (Include Area Code) E-mail address

This form may be printed by private parties provided it conforms to the official form. For sale by the Superintendent of Documents, Government Printing Office, Washington, D.C. 20402 and local Customs District Directors. The “Correct Way to Fill Out the Shipper’s Export Declaration” is available from the Bureau of the Census, Washington, D.C. 20233.

121

US Certificate of Origin

The undersigned (Owner or Agent)

(Name and Address of Shipper) declares that the following mentioned goods shipped on on the date consigned to:

are the product of the United States of America.

NO. OF PKGS WEIGHT IN KILOS MARKS AND NUMBERSBOXES DESCRIPTION OR CASES GROSS Process. Bill of Lading Air Waybill No.: International Forms

Sworn to before me this day of 20 Signature of Owner or Agent

The , a recognized Chamber of Commerce under the laws of the State of , has examined the manufacturer’s invoice or shipper’s affidavit concerning the origin of the merchandise and according to the best of its knowledge and belief, finds that the products named originated in the United States of North America.

Secretary

123

DEPARTMENT OF THE TREASURY See Instruction Sheet for UNITED STATES CUSTOMS SERVICE Paperwork Reduction Act Notice

NORTH AMERICAN FREE TRADE AGREEMENT CERTIFICATE OF ORIGIN

Please print or type 19 CFR 181.11, 181.22 Bill of Lading / Air Waybill No.: 1. EXPORTER NAME AND ADDRESS 2. BLANKET PERIOD (DD/MM/YY)

FROM

TO TAX IDENTIFICATION NUMBER: 3. PRODUCER NAME AND ADDRESS 4. IMPORTER NAME AND ADDRESS

TAX IDENTIFICATION NUMBER: TAX IDENTIFICATION NUMBER:

5. 6. 7. 8. 9. 10. DESCRIPTION OF GOOD(S) HS TARIFF PREFERENCE PRODUCER NET COST COUNTRY CLASSIFICATION CRITERION OF ORIGIN NUMBER Process. International Forms

I CERTIFY THAT: • THE INFORMATION ON THIS DOCUMENT IS TRUE AND ACCURATE AND I ASSUME THE RESPONSIBILITY FOR PROVING SUCH REP- RESENTATIONS. I UNDERSTAND THAT I AM LIABLE FOR ANY FALSE STATEMENTS OR MATERIAL OMISSIONS MADE ON OR IN CON- NECTION WITH THIS DOCUMENT; • I AGREE TO MAINTAIN, AND PRESENT UPON REQUEST, DOCUMENTATION NECESSARY TO SUPPORT THIS CERTIFICATE, AND TO INFORM, IN WRITING, ALL PERSONS TO WHOM THE CERTIFICATE WAS GIVEN OF ANY CHANGES THAT COULD AFFECT THE ACCU- RACY OR VALIDITY OF THIS CERTIFICATE; • THE GOODS ORIGINATED IN THE TERRITORY OF ONE OR MORE OF THE PARTIES, AND COMPLY WITH THE ORIGIN REQUIREMENTS SPECIFIED FOR THOSE GOODS IN THE NORTH AMERICAN FREE TRADE AGREEMENT, AND UNLESS SPECIFICALLY EXEMPTED IN ARTICLE 411 OR ANNEX 401, THERE HAS BEEN NO FURTHER PRODUCTION OR ANY OTHER OPERATION OUTSIDE THE TERRITORIES OF THE PARTIES; AND • THIS CERTIFICATE CONSISTS OF PAGES, INCLUDING ALL ATTACHMENTS. 11a. AUTHORIZED SIGNATURE 11b. COMPANY

11c. NAME (Print or Type) 11d. TITLE 11.

11e. DATE (DD/MM/YY) 11f. (Voice) (Facsimile) TELEPHONE NUMBER Based on Customs Form 434

125 PAPERWORK REDUCTION ACT NOTICE: This information is needed to carry out The estimated average burden associated with this collection of information is 15 minutes per respond- the terms of the North American Free Trade Agreement (NAFTA). NAFTA requires ent or recordkeeper depending on individual circumstances. Comments concerning the accuracy of that, upon request, an importer must provide Customs with proof of the exporter’s writ- this burden estimate and suggestions for reducing this burden should be directed to U.S. ten certification of the origin of the goods. The certification is essential to substantiate Customs Service, Paperwork Management Branch, Washington DC 20229. Do not send compliance with the rules of origin under the Agreement. You are required to give us completed forms to this office. this information to obtain a benefit. NORTH AMERICAN FREE TRADE AGREEMENT CERTIFICATE OF ORIGIN INSTRUCTIONS For purposes of obtaining preferential tariff treatment, this document must be completed legibly and in full by the exporter and be in the possession of the importer at the time the declaration is made. This document may also be completed voluntarily by the producer for use by the exporter. Please print or type:

FIELD 1: State the full legal name, address (including country) and legal tax identification number of the exporter. Legal taxation number is: in Canada, employer number or importer/exporter number assigned by Revenue Canada; in Mexico, federal taxpayer’s registry number (RFC); and in the United States, employer’s identification number or Social Security Number. FIELD 2: Complete field if the Certificate covers multiple shipments of identical goods as described in Field #5 that are imported into a NAFTA country for a specified period of up to one year (the blanket period). “FROM” is the date upon which the Certificate becomes applicable to the good covered by the blanket Certificate (it may be prior to the date of signing this Certificate). “TO” is the date upon which the blanket period expires. The importation of a good for which preferential treatment is claimed based on this Certificate must occur between these dates. FIELD 3: State the full legal name, address (including country) and legal tax identification number, as defined in Field #1, of the producer. If more than one producer’s good is included on the Certificate, attach a list of additional producers, including the legal name, address (including country) and legal tax identification number, cross-referenced to the good described in Field #5. If you wish this information to be confidential, it is acceptable to state “Available to Customs upon request”. If the producer and the exporter are the same, complete field with “SAME”. If the producer is unknown, it is acceptable to state “UNKNOWN”. FIELD 4: State the full legal name, address (including country) and legal tax identification number, as defined in Field #1, of the importer. If the importer is not known, state “UNKNOWN”; if multiple importers, state “VARIOUS”. FIELD 5: Provide a full description of each good. The description should be sufficient to relate it to the invoice description and to the Harmonized System (H.S.) description of the good. If the Certificate covers a single shipment of a good, include the invoice number as shown on the commercial invoice. If not known, indicate another unique reference number, such as the shipping order number. FIELD 6: For each good described in Field #5, identify the H.S. tariff classification to six digits. If the good is subject to a specific rule of origin in Annex 401 that requires eight digits, identify to eight digits, using the H.S. tariff classification of the country into whose territory the good is imported. FIELD 7: For each good described in Field #5, state which criterion (A through F) is applicable. The rules of origin are contained in Chapter Four and Annex 401. Additional rules are described in Annex 703.2 (certain agricultural goods), Annex 300-B, Appendix 6 (certain textile goods) and Annex 308.1 (certain automatic data processing goods and their parts). NOTE: In order to be entitled to preferential tariff treatment, each good must meet at least one of the criteria below. Preference Criteria A The good is “wholly obtained or produced entirely” in the territory of one or more of the NAFTA countries as referenced in Article 415. Note: The purchase of a good in the territory does not necessarily render it “wholly obtained or produced”. If the good is an agricultural good, see also criterion F and Annex 703.2. (Reference: Article 401(a) and 415) B The good is produced entirely in the territory of one or more of the NAFTA countries and satisfies the specific rule of origin, set out in Annex 401, that applies to its tariff classification. The rule may include a tariff classification change, regional value-content requirement, or a combination thereof. The good must also satisfy all other applicable requirements of Chapter Four. If the good is an agricultural good, see also criterion F and Annex 703.2. (Reference: Article 401(b)) C The good is produced entirely in the territory of one or more of the NAFTA countries exclusively from originating materials. Under this criterion, one or more of the materials may not fall within the definition of “wholly produced or obtained”, as set out in Article 415. All materials used in the production of the good must qualify as “originating” by meeting the rules of Article 401(a) through (d). If the good is an agricultural good, see also criterion F and Annex 703.2. (Reference: Article 401(c)) D Goods are produced in the territory of one or more of the NAFTA countries but do not meet the applicable rule of origin, set out in Annex 401, because certain non-originating materials do not undergo the required change in tariff classification. The goods do nonetheless meet the regional value-content requirement specified in Article 401(d). This criterion is limited to the following two circumstances: 1. The good was imported into the territory of a NAFTA country in an unassembled or disassembled form but was classified as an assembled good, pursuant to H.S. General Rule of Interpretation 2(a), or 2. The good incorporated one or more non-originating materials, provided for as parts under the H.S., which could not undergo a change in tariff classification because the heading provided for both the good and its parts and was not further subdivided into subheadings, or the subheading provided for both the good and its parts and was not further subdivided. NOTE: This criterion does not apply to Chapters 61 through 63 of the H.S. (Reference: Article 401(d)) E Certain automatic data processing goods and their parts, specified in Annex 308.1, that do not originate in the territory are considered originating upon importation into the territory of a NAFTA country from the territory of another NAFTA country when the most-favored-nation tariff rate of the good conforms to the rate established in Annex 308.1 and is common to all NAFTA countries. (Reference: Annex 308.1) F The good is an originating agricultural good under preference criterion A, B, or C above and is not subject to a quantitative restriction in the importing NAFTA country because it is a “qualifying good” as defined in Annex 703.2, Section A or B (please specify). A good listed in Appendix 703.2B.7 is also exempt from quantitative restrictions and is eligible for NAFTA preferential tariff treatment if it meets the definition of “qualifying good” in Sec- tion A of Annex 703.2. NOTE 1: This criterion does not apply to goods that wholly originate in Canada or the United States and are imported into either country. NOTE 2: A tariff rate quota is not a quantitative restriction. FIELD 8: For each good described in Field #5, state “YES” if you are the producer of the good. If you are not the producer of the good, state “NO” followed by (1), (2), or (3), depending on whether this certificate was based upon: (1) your knowledge of whether the good qualifies as an originating good; (2) your reliance on the producer’s written representation (other than a Certificate of Origin) that the good qualifies as an originating good; or (3) a completed and signed Certificate for the good, voluntarily provided to the exporter by the producer. FIELD 9: For each good described in Field #5, where the good is subject to a regional value content (RVC) requirement, indicate “NC” if the RVC is calculated according to the net cost method; otherwise, indicate “NO”. If the RVC is calculated over a period of time, further identify the beginning and ending dates (DD/MM/YY) of that period. (Reference: Articles 402.1, 402.5) FIELD 10: Identify the name of the country (“MX” or “US” for agricultural and textile goods exported to Canada; “US” or “CA” for all goods exported to Mexico; or “CA” or “MX” for all goods exported to the United States) to which the preferential rate of customs duty applies, as set out in Annex 302.2, in accordance with the Marking Rules or in each party’s schedule of tariff elimination. For all other originating goods exported to Canada, indicate appropriately “MX” or “US” if the goods originate in that NAFTA country, within the meaning of the NAFTA Rules of Origin Regulations, and any subsequent processing in the other NAFTA country does not increase the transaction value of the goods by more than seven percent; otherwise “JNT” for joint production. (Reference: Annex 302.2) FIELD 11: This field must be completed, signed, and dated by the exporter. When the Certificate is completed by the producer for use by the exporter, it must be completed, signed, and dated by the producer. The date must be the date the Certificate was completed and signed.

Based on Customs Form 434 (Back)

126 Process. International Forms

127 128 Other Charges

Domestic The following information applies to all For customers using UPS OnLine® levels of UPS domestic service except WorldShip®, UPS Internet Shipping, UPS® SonicAir®, unless otherwise or UPS CampusShipTM, city, state, indicated. and ZIP Code® combinations are automatically validated within each Additional Handling system. UPS Internet Shipping and An Additional Handling charge of $5 UPS CampusShip can validate your may be applied to the following: address against our street level address – Any article that is encased in an database. outside shipping container made of metal or wood. Destination Outside Service Area – Any cylindrical item, such as a barrel, If delivery of a UPS Next Day Air Early drum, pail, or tire, that is not fully A.M. shipment is requested to a destina- encased in a corrugated cardboard tion outside the Early A.M. service area, shipping container. UPS reserves the right to assess a billing Process. – Any package with the longest side adjustment fee of $10 per shipment. exceeding 60 inches or its second- Hazardous Materials longest side exceeding 30 inches.

UPS accepts Hazardous Materials only Other Charges UPS also reserves the right to assess from customers with UPS Hazardous the charge for any package that, in Materials contracts and automatic daily UPS’s sole discretion, requires special pickups, and then for transport only handling. within and between the United States and Puerto Rico. No domestic contract Address Correction is required for “Other Regulated If UPS is unable to deliver any package Materials” (ORM-D) ground shipments, or if the package has an incorrect or some dry ice shipments, materials incomplete address, UPS will determine prepared in accordance with Title 49 and make reasonable efforts to secure C.F.R. 173.4, and Excepted Quantities the correct or complete address. If the as defined in International Air Transport correct or complete address is secured, Domestic Association (IATA) 2.7. The Hazardous UPS will attempt delivery, the shipper Materials charge per package requiring will be provided with the correct address, shipping papers under Title 49 C.F.R. and an Address Correction charge will Section 172.200 is $20 for UPS Ground be assessed: shipments and $30 for all other domestic – $10 for UPS Next Day Air® Early services. Refer to the Guide for Shipping A.M.®, UPS Next Day Air®, UPS Next Ground and Air Hazardous Materials Day Air Saver®, UPS 2nd Day Air at ups.com® for carrier requirements, A.M.®, UPS 2nd Day Air®, and restrictions, and updates, or call the UPS 3 Day Select®. UPS Hazardous Materials Support – $5 for UPS Ground. Center at 1-800-554-9964 for details.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 129 Other Charges

Domestic (continued) Missing/Invalid Account determine their billable weight, are not Number or Refusal Fee accepted for transportation. If found in An account number is invalid if it is not the UPS system, they may be subject the correct account number for the bill- to additional charges, including an Over to party, or if it is the account number Maximum Limits charge of $50. Refer for a consignee or third party who fails to the “Terms and Conditions” begin- to pay the shipping charges: ning on page 148 and the UPS Tariff ® – A $10 charge per shipment will at ups.com for details. be assessed for shipments with a Pickup of Return missing or invalid account number. Service Shipments Over Maximum Limits A Pickup charge of $10 will be assessed Packages that weigh more than 150 when a pickup is requested for a UPS ® pounds, or exceed 108 inches in length, 3 Day Select or UPS Ground Return or exceed a total of 130 inches in length Service package when no other pack- and girth combined, as measured to ages are shipped.

International The information here applies to all levels Bill Receiver/Freight of UPS international service except UPS® Collect Refusal Fee SonicAir®, unless otherwise indicated. An account number is invalid if it is not Address Correction the correct account number for the bill-to party, or if it is the account number for If UPS is unable to deliver any package a consignee or third party who fails to or if the package has an incorrect or pay the shipping charges: incomplete address, UPS will determine and make reasonable efforts to secure – A $10 charge per shipment will the correct or complete address. If the be assessed for international correct or complete address is secured, shipments with a missing or invalid UPS will attempt delivery, the shipper account number. will be provided with the correct address, and an Address Correction charge will be assessed: – $10 for UPS Worldwide Express PlusSM, UPS Express NA1, UPS Worldwide ExpressSM, UPS Worldwide ExpeditedSM, and UPS Standard To Canada.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 130 International (continued) Disbursement Fee Dangerous Goods Regulations, are Importers are responsible for payment accepted for transportation only as of duties and taxes. When funds are a contractual service. The additional not provided in advance by the importer, charge for each such package is $40. a fee of two percent (minimum of $5) (Excepted Quantities require a contract of the amount advanced by UPS will for IDG service but are not subject to be charged. the additional IDG charge.) UPS accepts International Dangerous Goods only Extended Area Surcharge for transportation within and between An Extended Area Surcharge applies defined international service areas. to UPS Worldwide Express PlusSM, For additional information, contact your UPS Express NA1, UPS Worldwide local account executive or call the ExpressSM, and UPS Worldwide Hazardous Materials Support Center ExpeditedSM shipments for some at 1-800-554-9964. Process. international origins and destinations. Visit ups.com® or call 1-800-782-7892 Over Maximum Limits to determine if a particular origin or Packages that weigh more than 150

destination is classified as an Extended pounds, or exceed 108 inches in length, Other Charges Area. The fee is $20 per shipment or or exceed a total of 130 inches in length $.20 per pound, whichever is greater. and girth combined, as measured to determine their billable weight, are not International Dangerous Goods accepted for transportation. If found in International Dangerous Goods the UPS system, they may be subject (IDG) packages requiring Shippers to additional charges, including an Over Declarations, as defined under the Maximum Limits charge of $50. Refer International Civil Aviation Organisation to the “Terms and Conditions” begin- (ICAO) and published in the International ning on page 148 and the UPS Tariff Air Transport Association (IATA) at ups.com for details. International

131 Service Restrictions

Note: For additional service restrictions, refer to the “Terms and Conditions” beginning on page 148. To view the UPS Tariff, visit Alcoholic Beverages Dangerous Goods service, the shipper ups.com®. UPS accepts alcoholic beverage ship- must sign a contract and agree to the ments for transportation only among provisions set forth in the approved *When preparing Hazardous Materials and within certain states. Please contact UPS Agreement for Transportation of packages for UPS 3 Day Select® service, your UPS account executive or call Hazardous Materials or the approved packages must be prepared in accordance 1-800-PICK-UPS® to determine in UPS Agreement for Transportation of with applicable air regulations. Many which states UPS transports alcoholic International Dangerous Goods. Contact products that are not regulated or do not beverages. the UPS Hazardous Materials Support require shipping papers via Ground and Center at 1-800-554-9964 for details. Standard To Canada services are fully C.O.D. regulated when transported via air. Hazardous Collect On Delivery (C.O.D.) service is Other Regulated Materials (ORM-D) Materials are accepted for transportation not provided via international services. packages are accepted for transporta- in UPS 3 Day Select service only in passenger tion without a contract within the 48 Firearms aircraft quantities prepared according contiguous United States when properly Firearms will be accepted for transpor- to the requirements set forth in Title 49 packaged, marked, and shipped via tation only according to the terms and of the Code of Federal Regulations (49 C.F.R.) UPS Ground Service. UPS Standard conditions contained in the UPS Tariff. and the UPS Guide for Shipping Ground To Canada service is available for and Air Hazardous Materials at ups.com. Hazardous Materials and ORM-D shipments without a contract In addition, Hazardous Materials are only International Dangerous Goods provided the shipper has reviewed accepted in the UPS system from those Hazardous Materials, as defined and the required checklist and service customers who have a daily pickup account regulated under Title 49 of the Code restrictions with a UPS representative and have signed an “Agreement of of Federal Regulations (49 C.F.R.), at 1-800-554-9964. ORM-D (Customer Transportation of Hazardous Materials” and International Dangerous Goods, Commodity) packages shipped via or have those provisions incorporated as defined under the International UPS Air Services and UPS 3 Day into their existing customized contract Civil Aviation Organisation (ICAO) Select®* within the United States for shipping service with UPS. When and published in the International Air and Puerto Rico, as well as all UPS using UPS 3 Day Select service, Hazardous Transport Association (IATA) Dangerous Worldwide service offerings interna- Materials/Dangerous Goods, combustible Goods Regulations, are accepted for tionally, are accepted for transportation liquids, and all “Other Regulated Materials” transportation only as a contractual on a contractual basis only. (ORM-D) are prohibited. service and within or between defined Hazardous Materials are not accepted international service areas. To receive for transportation at UPS Customer Hazardous Materials or International Counters.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 132 Jewelry Refer to the “Terms and Conditions” International shipments containing beginning on page 148 for more jewelry – not including costume jewelry – information. are limited to a maximum value of $500 Maximum Weight per package. For domestic shipments, the maximum Maximum Length weight per package is 150 pounds. The maximum length per package For international shipments, the is 108 inches or 270 centimeters. maximum weight of a package may vary by destination or origin. Call the Maximum Size UPS International Customer Service The maximum size per package Center at 1-800-782-7892 for details. is 130 inches or 330 centimeters in length and girth combined. Maximum Weight for a Hazardous Materials/International Dangerous Maximum Value Goods Package Process. Shippers are prohibited from shipping The maximum weight for a Hazardous and UPS does not accept for transpor- Materials/International Dangerous tation articles having a value of more Goods package is 70 pounds, unless than $50,000. Additionally, more Service Restrictions further restricted in the Guide for restrictive value limits apply for pack- Shipping Ground and Air Hazardous ages shipped as a result of a request Materials at ups.com®. Call the UPS for service made through the Internet Hazardous Materials Support Center by a shipper who has a UPS Internet at 1-800-554-9964 for details. Shipping account only; packages returned via Print Return Label, Print and Mail Return Label, Electronic Return Label, or 1 UPS Pickup Attempt Return Services; packages shipped via a UPS Drop Box; and Prepaid Letters.

133 Service Restrictions

Note: For additional service restrictions, refer to the “Terms and Conditions” beginning on page 148. To view the UPS Tariff, visit Restricted and Prohibited It is the shipper’s responsibility to comply ups.com®. Articles (Export) with current government regulations The following items may be shipped or laws applicable in each country. *Alcoholic beverage shipments are accepted to countries outside the United States, Shipments are subject to inspection for transportation only from certain states. where service is allowed, on a contrac- and possible delay by customs officials Please contact your UPS account executive tual basis only: or representatives of other government to determine in which states UPS accepts – Alcoholic beverages* – Plants agencies. Certain countries have such shipments. – Dangerous goods – Seeds additional prohibited articles. For **Shipment of personal effects is permitted – Diagnostic specimens – Tobacco additional information, call the UPS International Customer Service Center only to Canada. – Perishables at 1-800-782-7892. ***Alcoholic beverage shipments are accepted – Personal effects** for transportation only to certain states. Service is limited and is subject Restricted and Prohibited Please contact your UPS account executive to certain restrictions. Contact your Articles (Import) to determine in which states UPS accepts UPS account executive or call the UPS The following items may be shipped such shipments. International Customer Service Center into the United States on a contractual at 1-800-782-7892 for further details. basis only: – Alcoholic beverages*** – Plants The following articles are not accepted for transportation by UPS to countries – Dangerous goods – Seeds outside the United States: – Diagnostic specimens – Tobacco – Animal products, non-domesticated – Perishables – Furs – Personal effects – Live animals – Firearms

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 134 Service is limited and is subject Return Services to certain restrictions. Contact your UPS Return Services are not provided UPS account executive or call the UPS via UPS Next Day Air® Early A.M.®, International Customer Service Center UPS Next Day Air Saver®, UPS 2nd Day at 1-800-782-7892 for further details. Air A.M.®, and international services. (If you are not using a UPS OnLine® The following articles are prohibited WorldShip®, UPS Internet Shipping, by UPS: UPS CampusShipTM, or UPS OnLine® – Animal products, non-domesticated Compatible vendor shipping system, – Firearms packages delivered in the 48 contiguous – Furs states can be retrieved with a Call Tag – Ivory via UPS Ground.) Hazardous Materials – Live animals requiring shipping papers cannot be It is the shipper’s responsibility to comply retrieved via UPS Return Services. Process. with current government regulations See pages 152 and 153 for value limits or laws applicable in each country. on Return Services packages. Shipments are subject to inspection Some of the Return Services are avail- and possible delay by customs officials able via UPS CampusShip effective Service Restrictions or representatives of other government March 3, 2003. agencies. Certain countries have Some of the Return Services are additional prohibited articles. For available via UPS Internet Shipping additional information, call the UPS effective March 31, 2003. International Customer Service Center at 1-800-782-7892. UPS Hundredweight Service® UPS Hundredweight Service is available only for customers receiving a daily pickup.

135 Access to UPS

Note: Hazardous Materials and International Dangerous Goods services are offered on a contractual basis only for those customers Whether you use UPS OnLine® WorldShip®,UPS with an automatic daily pickup. (Domestic * TM shipments of ORM-D, small quantity exceptions, Internet Shipping , or UPS CampusShip , sending and dry ice are acceptable without a contract your shipment is easy. Arrange for a pickup… and may be shipped using UPS Ground Service via a daily pickup account, One-Time Pickup ® ® service, UPS OnLine WorldShip , UPS Internet Automatic Daily Pickup emergency shipment shows up. Shipping, UPS CampusShipTM, Customer Customers who receive a daily UPS Notify UPS, and a service provider Counters, and Authorized Shipping Outlets.) pickup can always count on their will return for your package. On Call service provider to pick up any pack- Air Pickup is available for all domestic *Applicable restrictions are set forth in the ages that are ready. See page 154 air and international services and required UPS Internet Shipping click-wrap for Weekly Service Charges. is provided at no additional charge agreement, the UPS Tariff, and the “Terms to UPS daily pickup customers. On Call Air Pickup® and Conditions” beginning on page 148. To schedule an On Call Air Pickup, UPS gives you the convenience select “Pickup” on ups.com® or call of having your domestic air or inter- 1-800-PICK-UPS®. national shipment picked up at your home or office in major metropolitan One-Time Pickup areas, Monday through Saturday. This You can call 1-800-PICK-UPS to option is especially convenient when schedule a package pickup on a future your UPS service provider has come business day for all UPS service levels, and gone before your unexpected or regardless of where you are located.

TM visit ups.com® or call…

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 136 Process. Access to UPS . Air SM 137 ® UPS Customer Counters; however, and UPS Worldwide Expedited and UPS Worldwide Authorized Shipping Outlet (ASO) An ASO is an independently owned and operated business where packages can ground, and air, be shipped via UPS’s international services. Shipping rates may locate an ASO, select “Drop-off” To vary. on ups.com or call 1-800-PICK-UPS. Refer to the Certain restrictions apply. and Conditions” beginning “Terms for details. on page 148 UPS Customer Counter UPS Customer Counters are UPS-staffed locations usually connected to UPS can package-processing facilities. You drop off both domestic and inter- locate a national shipments here. To select “Drop-off” Customer Counter, on ups.com or call 1-800-PICK-UPS. Service Centers are generally open later Service Centers are generally than an Air Service locate To hours do vary. on ups.com select “Drop-off” Center, or call 1-800-PICK-UPS. , ® or call , and ® SM , UPS Day Air ® Letters and SM , UPS Next Day ® , UPS 2nd Day Air . ® ® It’s your choice. your It’s UPS Worldwide Express, UPS Worldwide Early A.M.

® Day Air A.M.

, UPS Next Day Air Saver ® UPS Worldwide Express Plus UPS Worldwide 1-800-PICK-UPS A.M., UPS 2nd Day Air, UPS Worldwide UPS 2nd Day Air, A.M., Express Plus, UPS Air Service Center UPS These drop-off points, located in major metropolitan areas, are staffed with UPS customer service representatives and only accept shipments for the following UPS services: UPS Next Day UPS UPS Next Day Air, Air Early A.M., UPS 2nd Next Day Air Saver, UPS Drop Box use Drop Boxes for UPS Next can You Day Air locations. …or drop it off at any of these convenient at any of these convenient …or drop it off 2nd Air UPS Worldwide Express UPS Worldwide

Paks. Each offers the latest possible pickup times. Packages and Letters having a value of more than $500 cannot be shipped via a UPS Drop Box. Drop Boxes, find conveniently located To select “Drop-off” on ups.com 1-800-PICK-UPS 138 One Global Business Partner. Whatever the size of your world, we’ll deliver. Our unified network will move not only your goods, but also critical information, and timely funds to wherever “there” is for you. We want your reach to be limitless. Getting your package into the UPS network and other essential information.

139 Track Your Shipment

UPS Tracking* What Is a Tracking Number? Within your business: Integrate UPS Tracking, We use a tracking number to identify and one of the UPS OnLine® Tools, into your locate a package as it moves through the business applications or onto your Web site. UPS system to its destination. A tracking Use a tracking number or reference number. number is automatically assigned to your For more information, visit www.ec.ups.com. package, whether you automatically or Through e-mail: Send us an e-mail at manually process your shipment. You or your [email protected]; then, specify your customer can use this number to keep track tracking or reference number. If tracking of, locate, and verify arrival of your package, only one item, specify that number within as well as other details. the subject line. If tracking multiple packages, What Is a Reference Number? list all your tracking or reference numbers For convenience, you can track a UPS package inside the body of the e-mail message. by a number of your choice. When you ship A detailed response will be sent to your a package, assign a “Reference Number” e-mail address. to coordinate with your (or your customer’s) To track your UPS® SonicAir® shipments, billing or filing system. Your chosen reference simply call 1-800-451-4550 or go to number could be a purchase order number, sonicair.ups.com to track your same-day a customer’s job number, or a phrase that shipments. helps you identify your shipment. The number you select can contain any combination of Narrowing Your Search letters and numbers up to 35 characters. More than one shipper may use a particular purchase order number or an explanatory Convenient Ways to Track Packages phrase as a reference. So when you track At ups.com®: Just log on, click on the “Track” by reference number, you can narrow your icon, and you’re ready to track up to 25 search by using four additional qualifiers: different tracking numbers. From the location – Date Range: Enter from and to dates. of your package to who signs for it when it The default is 30 days before today’s date. arrives, it’s all here with the click of a mouse. You can also track by using your own – UPS Account Number reference numbers. It’s that easy. – Destination Postal Code: Inserting a specific ZIP Code® or postal code also narrows Via wireless devices: Track packages from the search. virtually any wireless device – anywhere, *UPS tracking of your packages anytime. All you need is a text messaging or – Destination Country: Select from the drop- is subject to certain limitations. Web-enabled phone, Personal Digital Assistant, down list. See the “Terms and Conditions” or pager. To set up your UPS wireless con- beginning on page 148 for details. nection, just visit www.ups.com/wireless.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 140 Information. Track Your Shipment is subject to certain limitations. and Conditions” See the “Terms for details. 148 beginning on page *UPS tracking of your packages tracking of your packages *UPS calling SM , select the “Track” icon , select the “Track” ® 141 detailed information about each 1-800-833-9943. package, such as shipper’s name, C.O.D. package, such as shipper’s amount, current package status, and the next scheduled delivery day. from the UPS tool bar, and enter the from the UPS tool bar, UPS InfoNotice number. 12-digit UPS InfoNotice UPS indicates a delivery The UPS InfoNotice attempted. It links all or pickup has been stop to one unique packages for a delivery pending). Using reference number (patent your customer can have the one number, with the stop tracked all packages associated at once, eliminating the need to enter multiple how: tracking numbers. Here’s to ups.com Go – – Similar information is available– by – Receive Once your customers have used the UPS also InfoNotice to track their packages, they can schedule future delivery dates or make at arrangements to pick up their packages their local UPS facility. ® WorldShip ® A charge Automatic Each request for UPS Guide to Labeling. (continued) Compatible vendor shipping package. ® ® See the “Terms and Conditions” See the “Terms The printed delivery confirmations Early A.M. ® Verbal Confirmation of Delivery: Verbal system meeting the most current specifications set forth in the The shipper selects “Adult Signature Required” under “Delivery Confirmation,” and a smart label is printed with all necessary information included. are mailed. Proof of Delivery (P.O.D.): of a shipment via fax or mail is subject P.O.D. to a $3 charge, to be assessed to the shipper. of $2 is assessed per request for Verbal Day Confirmation of Delivery of a UPS Next Air beginning on page 148 for details. beginning on page 148 or UPS OnLine UPS Tracking* UPS Information Additional Delivery UPS Delivery Confirmation: for domestic confirmation of delivery package. Can be shipments at $1 per the following options: combined with one of – $1 additional – Signature Required – $1.75 additional – Adult Signature Required using a UPS OnLine by Available Track Your Shipment

UPS Visibility Services UPS Signature TrackingTM Quantum ViewTM Web-based package-tracking for instant Quantum View InboundTM access to vital information about shipments, A subscription-based information service including a digital signature image, at no that provides hourly updates about UPS additional charge. packages your suppliers ship to specific locations within your organization. By receiving Highlights proactive, detailed shipment information – Ease: Convenient computerized tracking about your inbound UPS packages, you can: available 24 hours a day, 365 days a year. – Improve inventory management – Service: Free, official UPS proof of delivery and planning. including full delivery address. – Sell goods that are in transit from your – Security: Your account is accessible with suppliers. a PIN, giving you total control of who sees the information and what type of features – Efficiently allocate receiving and production they can use. staff based on incoming shipment volume. – Detail: Get full delivery address, a digital – Reduce time spent tracking individual signature image, C.O.D. information, and packages. reference number information online. – Proactively notify your sales force and service technicians that critical shipments Sign up today at myups.com®. are on their way. – Provide enhanced, proactive customer service. – Get straight to analysis by using file formats that import directly into familiar desktop applications or enterprise systems.

To subscribe and get more information on rates and service options, visit Quantum View Inbound at myups.com.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 142 UPS Visibility Services (continued)

Quantum View OutboundTM Quantum View NotifyTM A subscription-based information service Quantum View Notify sends proactive e-mail that provides hourly updates about packages alerts of key shipment events to as many as you ship using UPS. If you ship a large five e-mail addresses per request, so you number of packages, this service proactively and your customers stay informed about provides a broad view of critical outbound the status of your most important packages. shipment data that can help you: You can choose any combination of three – Improve inventory management and critical shipment alerts for a particular pack- planning. age: when shipment information is received, when the package is delivered, and when – Bill your customers as soon as shipments there is an exception which results in a arrive, improving your receivable processes. change in the scheduled day of delivery. – Provide proactive customer service by notifying customers before their shipment With Quantum View Notify you can: is scheduled to arrive. – Provide proactive customer service by – Aggregate shipping information across alerting customers before their shipment shipping platforms and/or multiple is scheduled to arrive. locations. – Proactively alert your sales force and – Reduce time spent tracking individual service technicians that critical shipments packages. have arrived. – Get straight to analysis by using file formats – Use the service whenever you need visibility that import directly into familiar desktop into a select number of critical shipments. applications or enterprise systems. – Send information about critical shipments directly to your customers. To subscribe and get more information on rates and service options, visit Quantum View – Reduce time spent tracking individual Outbound at myups.com®. packages. – Pay on a per request basis, no subscription required.

Quantum View Notify is available via myups.com, UPS OnLine® WorldShip®, Information. and UPS OnLine® Compatible vendor shipping systems approved to use this service. To get more information on rates and service options, visit Quantum View Notify at myups.com. Track Your Shipment

143 Understand Your Bill

Key Areas: The amount due this period as well as amount outstanding from Here is a sample of what your bill will look like. In addition, we have a variety of billing prior invoices. See page 2 of the and payment options for flexibility in managing your business. bill for details.

Information on new or high- United Parcel Service Delivery Service Invoice www.ups.com Invoice date January 4, 2003 Invoice number 0000123456230 Shipper number 0000123456 lighted UPS offerings and our Page 1 of 15 Shipped from: For questions about your invoice, call: latest service enhancements. ABC Company (800) 811-1648 Richard Smith Monday – Friday 100 Roberts Street 8:00 a.m. – 9:00 p.m. EST Newton, NJ 07860 Or visit our Web site: The return portion contains www.ups.com Billed to: Or write: ABC Company United Parcel Service the amount due for this billing 200 Main Street P.O. Box 650580 Morristown, NJ 07960 Dallas, TX 75265-0580 period only. The amount due line Thank you for using UPS. Account status summary Summary 12/28/2002 – 01/03/2003 Weekly Page Charge Amount due this period 2,324.25 is shaded to make it easy to find. Outbound Amount outstanding (prior invoices) 1,000.00 Total amount outstanding 3,324.25 3 UPS OnLine WorldShip 292.25 Please include the Return Portion of each outstanding 5 Air Shipping Document 200.00 Our toll-free number for Invoice with your payment. See Account Status for details. 6 Worldwide Service 100.00 7 One Time Pickup 10.00 Working weekends 8 Internet Shipping 815.00 Inbound invoice questions and our We know you work extra hours, and so do we. Stretch your work week with Saturday delivery. 9 Collect 100.00 10 Third Party 500.00 11 Adjustments & Other Charges 300.00 hours of service. To write us 15 Weekly Service Charge 7.00 Amount due this Period $ 2,324.25 UPS payment terms require payment of this bill by January 15, about your invoice, please 2003. Payments not received by January 31, 2003 are subject to a late fee of 5% of the Amount Due This Period. (Details in UPS Tariff use the address listed. available at www.ups.com.) Note: All transportation charges include a temporary fuel surcharge. Effective January 6, the fuel surcharge will be 1.00 percent. For more Note: Customers with contractual information, visit ups.com. Summary of charges and Please tear off and send with your payment in the enclosed envelope. Do not use staples or paper clips. Return Portion Invoice date January 4, 2003 agreements in place may see adjustments for this billing Invoice number 0000123456230 Shipper number 0000123456 additional details on their bill. ABC Company $2,324.25 period. Outbound shipments 200 Main Street Amount due this period Morristown, NJ 07960 Amount enclosed

are separated from inbound United Parcel ServiceUnited Parcel Service Delivery Service Invoice _ If this billing address is incorrect, mark an “x” in this box www.ups.com Invoice date January 4, 2003 and make the appropriate changes above. P.O. Box 85036 Louisville, KY 40285-5036 Invoice number 0000123456230 shipments, as are additional Shipper number 0000123456 123456 0 092300 0128 1 09999999990 8 Page 2 of 15 charges and adjustments. Account Status Weekly Payment Plan This section also serves as Payments Applied Invoice Number Invoice Date Amount Paid 0000123456200 Dec. 7 100.00* a table of contents; page 0000123456210 Dec. 14 400.00 Amount Outstanding (prior invoices) Please include the Return Portion of each outstanding numbers direct you to details invoice with your payment. Invoice Number Invoice Date Balance Due 0000123456210 Dec. 14 600.00 0000123456220 Dec. 21 400.00 for each entry. Total 1,000.00 Shaded areas indicate partial payment received. * This payment has not been fully applied due to Account status provides insufficient detail. specifics about prior invoices, payments received, and amounts outstanding. Shaded areas Billing Options indicate invoices for which Domestic We accept shipments for Collect and 3rd partial payments were received. – Bill Shipper (Prepaid): Shipping charges Party billing as long as the consignee or third billed to the shipper. party has a valid UPS account number and – Bill Consignee (Collect Billing): Shipping has agreed to accept the charges. Unless charges billed to the consignee. otherwise specified at the time of shipping, shipping charges are billed to the shipper. – Bill Third Party (3rd Party): Shipping In the event of nonpayment by consignee charges billed to a party other than the or third party, the charges are billed back shipper or consignee. to the shipper. – Bill Credit Card: Shipping charges billed to a major credit card (available when using UPS Internet Shipping, an Air Shipping Visit ups.com® or call Document, or a UPS Waybill). 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. 144 Billing Options (continued) International – Bill Duty, Tax, and Shipping Charges to Several billing options are available depending Shipper: Shipper pays destination country’s on the destination country and shipping duty and tax as well as all shipping charges. method used. Third-party billing is available for the shipper’s – Prepaid: Shipper pays all shipping charges; portion of the shipping charges. The third consignee or importer pays duty and Value- party must be located in the United States Added Tax (V.A.T.). and have a valid UPS account number. – Freight Collect: Consignee or importer pays Unless otherwise marked on the UPS Waybill all shipping charges, duty, and V.A.T. or indicated in a UPS OnLine® Compatible – Delivered Duty Paid, V.A.T. Unpaid: Shipper vendor shipping system, shipping charges are pays shipping charges and duty; consignee billed to the shipper’s UPS account number, pays V.A.T. and the consignee or importer pays duty and V.A.T.

Payment Options UPS may provide alternative payment terms may change, depending on your shipping to those shippers who, in the sole judgment of activity. You receive a UPS bill once a week. UPS, are appropriate risks. Where alternative Payment for all accumulated charges is due payment terms are provided, the following upon receipt of your fourth bill, or if you exceed provisions for payment of transportation and your prepayment before you receive your other charges will apply. For further details, fourth bill. refer to the UPS Tariff available at ups.com®. Bank Freight Payment Plan Weekly Payment Plan Designed for companies that deal with several Receive a bill weekly and payment is due transportation companies. We participate within seven days of receipt. with many banks around the country that consolidate and pay – on a weekly basis – Debit EFT: all delivery and freight charges for their clients. Electronic Funds Transfer Plan Each month, the participating bank issues We electronically request payment for your a statement to you summarizing and detailing UPS bill directly from your bank on a weekly the freight charges it has paid. Information. basis. Your bank deducts the amount from your checking account, and each payment UPS Prepaid is shown on your monthly bank statement. You can also purchase UPS Next Day Air®, You also receive a weekly UPS bill for your UPS Next Day Air Saver®, UPS 2nd Day Air review marked “Paid by Bank.” A.M.®, and UPS 2nd Day Air® services in

advance and use them anytime. With UPS Understand Your Bill Consolidated Payment Plan Prepaid, you purchase a quantity of Air Your company provides UPS with an initial Shipping Documents (ASDs) for UPS Next payment equal to four weeks of average Day Air or UPS 2nd Day Air services. Then, billing. This payment remains on account whenever the need arises, simply attach to cover one month’s anticipated delivery the ASD, and the shipment is on its way. charges. The amount needed on account

145 More Business Solutions

UPS Supply Chain SolutionsSM: Freight Services A Single Point of Access for Move your freight efficiently around the globe. Enhanced Business Performance Whether transported via ocean, air, or rail, Increasingly, companies are looking for ways we’ll manage the complexities so you can to maximize efficiency and contain costs manage the rest of your business. With in their supply chain functions, whether it customs brokerage, transportation manage- requires the movement of goods, informa- ment, and freight forwarding services provided tion, or funds. UPS Supply Chain Solutions through our network of locations in 120 provides the proven experience and the scale countries, products manufactured anywhere to achieve enhanced business performance in the world can be transported across borders for its customers. in shipments of any size and by any mode.

A leading provider of specialized logistics, Global Freight global freight, transportation management, Transport your freight on time. Whether you customs brokerage, financial, mail, and need to move components to production sites consulting services, UPS Supply Chain or deliver finished goods to retail shelves, Solutions offers the best of both worlds – we can meet your timing requirements by a comprehensive portfolio of services and managing transportation services with global experienced supply chain professionals, tracking. Services include air, ocean, and plus the backing and power of a global leader. road/rail freight. Trade Management Logistics Simplify the complexities of executing As a comprehensive logistics provider, international trade. With hands-on expertise, we offer services on a global or regional level, our forwarding specialists, licensed customs including supply chain management, service experts, and financial analysts can manage parts logistics, information systems, and a your import and export processing, com- network of distribution facilities worldwide. pliance assessment programs, and financial Our service parts logistics operations offer risks. A well-planned trade management 24/7 access to your inventory and one-, two-, strategy is an essential part of the infra- and four-hour delivery of your critical parts. structure to support your supply chain. A worldwide network of facilities for parts Transportation Management stocking and rapid deployment is supported We offer a full portfolio of transportation and by experienced technicians to provide network management services to best fit speedy response for repairs, replacements, your needs, regardless of the complexity installations, and preventive maintenance. or size of your shipments. We’ll develop a We can help businesses streamline distri- multimodal transportation strategy for you – bution networks, gain efficiencies, reduce including best route, mode, and carrier – costs, improve customer satisfaction, and that helps reduce transit time and costs, better utilize assets and capital. In addition, while improving productivity, inventory we offer specialized services across a number velocity, and customer service. of industries, including automotive, consumer From comprehensive logistics to global goods, health care, high tech, and retail. freight services, UPS Supply Chain Solutions is your single point of access for enhanced Visit ups-scs.com or call business performance. For more information, 1-866-822-5336 for more visit www.ups-scs.com or call toll-free information about UPS’s global 1-866-822-5336. supply chain solutions. 146 UPS CapitalSM UPS Mail InnovationsSM UPS Capital has a wide array of financial UPS Mail Innovations manages the production products to help your business grow, from and movement of mail – from first-class to solutions for working capital to extended standard mailings. From #10 envelopes to term financing. And, unlike other financial flats, we can enhance savings on production institutions, UPS Capital can provide a and postage costs and reduce transit times. variety of lending opportunities for smaller Expedited Mail Services picks up qualified domestic and international businesses flats and irregular size mailings, manifests the through First International Bank, a UPS pieces by ZIP Code®, and then delivers them Capital company. into the U.S. Postal Service facility nearest the By combining financial services with other final destination for delivery. Save on postal UPS solutions, you can gain both operational rates and get transit times comparable to first- savings and new ways to finance your busi- class mail. ness. Whether using our Collect on Delivery Mail Technologies provides customized, (C.O.D.) accelerated payment services like distributed print and mail solutions for high- C.O.D. Automatic and Secure, or UPS Capital volume, time-sensitive, and cash-critical Insurance Agency, Inc.’s trade protection mailings. We’ll receive your encrypted data services that include Credit Insurance, Cargo electronically, then sort, print, and induct Insurance, and Flexible Parcel Insurance, mailings into the U.S. Postal Service system we can help improve your balance sheet. nearest the final destination for delivery. If you want to accelerate your cash flow, Mail Technologies saves money and reduces manage risk, refinance a loan, lease equip- both production and time in transit. ment, or grow globally, then UPS Capital can do things no other financial services For more information about UPS Mail company can. Innovations, visit www.upsmailinnovations.com or call toll-free 1-866-822-5336. For more information about UPS Capital, visit www.upscapital.com or call 1-800-637-0620. UPS ConsultingSM UPS Consulting provides strategic supply All credit subject to credit approval. Products may not be available in all areas. Loans made in California are chain management consulting. Our pursuant to a Department of Corporations California consulting teams offer clients supply chain Finance Lenders license. Insurance products are management strategies that more closely offered through UPS Capital Insurance Agency, Inc. Information. and its agency partners. align business goals with operational capabilities. UPS Consulting advises clients on areas that extend beyond fulfillment and distribution such as product design, sales and marketing, planning, procurement,

production, and cash management. More Business Solutions

For more information about UPS Consulting, visit www.upsconsulting.com or call 1-404-335-1700.

147 Terms and Conditions

The following paragraphs, along with the UPS Tariff, A “UPS automated shipping system,” as referenced Dangerous Goods. All shipments, including contain the general terms and conditions under which below, is a UPS OnLine® system or a UPS OnLine® shipments containing Hazardous Materials or United Parcel Service (“UPS”) is engaged in the trans- Compatible vendor shipping system that meets International Dangerous Goods, will be accepted portation of small packages (including “Letters”) in its UPS OnLine requirements at the time of shipment. for transportation only according to the terms and own territory and jointly through interchange with its conditions contained in the UPS Tariff. Access the Commodities Handled and Restrictions on Service affiliates. The Terms and Conditions of Service in the UPS Terms and Conditions of Service at ups.com UPS holds itself out to transport general commodities, UPS Rate and Service Guide are published periodically or contact UPS for specific information, including as usually defined, subject to the following restrictions: by UPS. The most current version of these Terms and a list of “Common Items That May Be Classified as Conditions of Service may be found at the UPS Web site (a) No service shall be rendered in the transportation Hazardous Materials.” For more information about (ups.com®) and is available at all local UPS offices. of any package or article weighing more than Hazardous Materials, please refer to the UPS Guide UPS reserves the right to unilaterally modify or amend 150 pounds, or exceeding 108 inches in length, for Shipping Ground and Air Hazardous Materials. or exceeding a total of 130 inches in length and any portion of the UPS Tariff, the UPS Rate and (f) Other Regulated Materials (ORM-D) packages girth combined. Additional charges, including Service Guide, or these Terms and Conditions of are accepted for transportation without Hazardous an Over Maximum Limits charge of $50 (U.S.), Service at any time without prior notice. The current Materials Shipping Papers within the 48 contiguous may apply to any such package tendered for version of these Terms and Conditions of Service United States when properly classified, packaged, transportation. The Over Maximum Limits charge and any modifications or amendments supersede all marked, and shipped via UPS Ground. UPS of $50 is applicable to any package exceeding previous UPS Rate and Service Guides. Any failure Standard To Canada service is available for 130 inches in length and girth, as measured to to enforce or apply a term or provision of the UPS ORM-D shipments without a contract, provided determine its billable weight. Refer to the UPS Rate and Service Guide or the UPS Tariff shall not the shipper has reviewed the required checklist Tariff for details. constitute a waiver of that term or provision by UPS, and service restrictions with a UPS representative. and shall not diminish or impair UPS’s right to enforce (b) No service shall be rendered in the transportation ORM-D (Consumer Commodity) packages such term or provision in the future. of any of the prohibited articles listed in the shipped via UPS Air Services and UPS 3 Day UPS is engaged in the transportation of small packages applicable UPS service guide or UPS Tariff. Select within the United States and Puerto Rico, via a variety of services, including UPS Air Services, (c) No service shall be rendered in the transportation as well as all UPS Worldwide service offerings UPS 3 Day Select®, and UPS Ground. “UPS Air of articles of unusual value (as defined in the internationally, are accepted for transportation Services” includes UPS Next Day Air® Early A.M.®, UPS Tariff), including packages having a value on a contractual basis only. ® ® UPS Next Day Air , UPS Next Day Air Saver , UPS of more than $50,000 (U.S.); or of packages (g) No service shall be rendered in the transportation ® ® 2nd Day Air A.M. , and UPS 2nd Day Air . (Note: having a value of more than $5,000 (U.S.), of hazardous waste. Hazardous waste is a solid UPS reserves the right, in its sole discretion, to use shipped as a result of a request for service made waste that meets any of the criteria of hazardous any mode of transportation whatsoever to provide through the Internet by a shipper who has a UPS waste as described in Section 261.3 of Title 40 the service selected by the shipper. Regardless of the Internet Shipping account only; or of packages of the Code of Federal Regulations. mode of transportation used, the effective UPS Rates having a value of more than $1,000 (U.S.) (h) UPS transports packages containing alcoholic for the service selected by the shipper shall apply.) returned via Print Return Label, Print and Mail beverages only among and within a limited number Return Label, Electronic Return Label, or 1 UPS UPS is likewise engaged in the transportation of states, as determined by UPS, and subject to ® ® Pickup Attempt Return Services; or of packages of packages via “UPS SonicAir .” applicable state law therein. A UPS label, requesting having a value of more than $500 (U.S.) shipped UPS is engaged in the international transportation of an adult signature upon delivery, must be affixed via a UPS Drop Box, or of Prepaid Letters having small packages via “UPS Worldwide Express PlusSM,” to each package containing alcoholic beverages. a value of more than $100 (U.S.). “UPS Express NA1,” “UPS Worldwide ExpressSM,” Packages containing alcoholic beverages are also “UPS Worldwide ExpeditedSM,” “UPS 3 Day SelectSM (d) No service shall be rendered in the international subject to certain other conditions. Access the From Canada,” and “UPS Standard” services. All pack- transportation of packages containing jewelry UPS Terms and Conditions of Service at ups.com ages shipped internationally covered under a single (not including costume jewelry) having a value or contact UPS for specific information, including UPS Waybill shall be considered a single shipment. of more than $500 (U.S.). a list of states where UPS currently provides Except in international shipments, each package (e) Hazardous Materials, defined as those materials transportation of alcoholic beverages. It is the or article shall be considered as a separate and regulated under Title 49 of the Code of Federal responsibility of the shipper to ensure that a distinct shipment. Regulations (49 C.F.R.), and International shipment tendered to UPS does not violate any Dangerous Goods, defined as those materials federal, state, provincial, or local laws or regulations A “source document,” as referenced below, regulated by the International Civil Aviation applicable to the shipment. is a document provided by UPS for the purpose Organisation (ICAO) and published in the of shipping a package via UPS. (i) UPS does not regularly provide service for pack- International Air Transport Association (IATA) ages containing live animals. (The term “animal” Dangerous Goods Regulations, are accepted as used here refers to anything living, except plants.) for transportation only as a contractual service. UPS will only accept packages containing live To receive Hazardous Materials or International animals for shipment within the United States on Dangerous Goods service, the shipper must sign an exception basis. Transportation for packages a contract and agree to the provisions set forth containing live animals is limited, must be pre- in the approved UPS Agreement for Transportation arranged, and as with all other packages, will be of Hazardous Materials or the approved UPS provided only according to the terms and conditions Agreement for Transportation of International contained in the UPS Tariff.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. View the UPS Tariff at ups.com. 148 (j) UPS does not provide a protective service for (o) UPS cannot deliver to a P.O. box. The shipper packages shipped via ASOs must be directed to the the transportation of perishable commodities must make every effort to obtain a street address. ASO. UPS will deal solely with the ASO in all matters or of commodities requiring protection from heat If the shipper should use a P.O. box address, the concerning packages shipped via an ASO, including or cold. Such commodities will be accepted for recipient’s phone number must be included. A but not limited to: tracking/tracing requests; claims transportation solely at the shipper’s risk for damage package addressed to a P.O. box may experience and guarantees; C.O.D. preparation and remittance; occasioned by exposure to heat or cold. Shippers delays, will not be covered by any UPS Service return of undeliverable packages and letters; proper shall not file claims for, and UPS shall not be liable Guarantee, and will be subject to an Address packaging and labeling; and billing. Even if UPS for, damage to perishable commodities caused responds directly to ASO customers regarding tracking Correction charge. Army Post Office (APO) by exposure to heat or cold, regardless of whether requests, UPS will not be liable to those customers. and Fleet Post Office (FPO) addresses are UPS fails to deliver such packages within the time ASOs are solely responsible for the issuance of any not accepted. published on the UPS Web site, or as provided refunds and claims to those who shipped packages when 1-800-PICK-UPS® is called. Prohibited by Law via the ASO. The ASO agrees not to ship any articles (k) C.O.D., Call Tag, Delivery Confirmation, Delivery It is the responsibility of the shipper to ensure that which UPS does not accept for transportation. ASOs Confirmation Signature Required, Delivery a shipment tendered to UPS does not violate any shall indemnify and hold harmless UPS in any action Confirmation Adult Signature Required, Verbal federal, state, provincial, or local laws or regulations against UPS arising from the loss, damage, or delay Confirmation of Delivery, Hold for Pickup, and UPS applicable to the shipment. No service shall be of a package shipped via an ASO. rendered by UPS in the transportation of any shipment Return Services are not available for international Provisions for Customs Clearance shipments. that is prohibited by law or regulation of any federal, of International Packages state, provincial, or local government in the origin (l) All shipments, including shipments containing The shipper must provide required documentation or destination country. firearms, will be accepted for transportation only for customs clearance. By providing required docu- according to the terms and conditions contained Right of Inspection mentation, the shipper certifies that all statements and in the UPS Tariff. A UPS label, requesting an adult UPS reserves the right, but is not required, to open and information relating to exportation and importation are signature upon delivery, must be affixed to each inspect any package tendered to it for transportation. true and correct. Furthermore, the shipper under- package containing a firearm. Access the Terms stands that civil and criminal penalties, including and Conditions of Service at ups.com or contact Packaging forfeiture and sale, may be imposed for making false UPS for more information concerning the trans- It is the responsibility of the shipper to ensure that or fraudulent statements, or for violating U.S. laws portation of firearms, including handguns. proper packaging is used and that the contents on exportation (see e.g., 13 U.S.C. Section 305, of packages are adequately and securely packed, (m)UPS reserves the right to assess the shipper an 22 U.S.C. Section 401, 18 U.S.C. Section 1001, wrapped, and cushioned for transportation. The use and 50 U.S.C. App. 2410). additional charge, set forth in the UPS Rates in of UPS-provided packaging is not a guarantee that effect at the time of shipping, when: the shipper an item is sufficiently packaged for transportation. When a shipment is tendered to UPS, UPS is thereby requests UPS to obtain a signature or an adult UPS does not provide special handling for packages appointed as the agent for performance of customs signature upon delivery and an approved UPS bearing “Fragile,” package orientation markings clearance, where allowed by law. UPS is specified as label is affixed to the package indicating such (e.g., “UP” arrows or “This End Up” markings), the nominal consignee for the purpose of designating request; the shipper requests UPS to obtain a or any other similar such markings. a customs broker to perform customs clearance. Local signature upon delivery and an approved UPS authorities may require documentation confirming that label is not affixed to the package indicating such Refusal of Unsafe Packages UPS has been designated as the nominal consignee. request; or, the shipper tenders a package that, UPS reserves the right to refuse any package that based upon its contents, requires an approved by reason of the dangerous or other character of UPS label requesting an adult signature upon its contents may, in the sole judgment of UPS, soil, delivery, and no such label has been affixed taint, or otherwise damage other packages or UPS’s to the package. equipment, or that is economically or operationally (n) Shippers are prohibited from shipping and impracticable to transport, or that is improperly or UPS will not accept for transportation packages insecurely packed or wrapped. containing any Hazardous Materials requiring Packages must be so packed or wrapped as to meet shipping papers (defined as those materials the requirements set forth in the International Safe regulated under Title 49 of the Code of Federal Transit Association Procedure 1A. Regulations [49 C.F.R.]), firearms or ammunition, Information. or articles that UPS is not authorized to accept Authorized Shipping Outlets or that UPS states in the UPS Tariff or in these UPS Authorized Shipping Outlets or Commercial Terms and Conditions of Service that it will not Counters (collectively referred to within this paragraph accept, when such packages are presented for as “ASOs”) are independently owned and operated shipment at a UPS Authorized Shipping Outlet businesses and are not agents of UPS. UPS assumes or UPS Commercial Counter. Hazardous Materials no liability other than to the ASO, as the shipper of (except ground ORM-D) cannot be picked up via the package, for lost, damaged, or delayed shipments Terms and Conditions one-time pickup or On Call Air Pickup® service, sent via the ASO. Any such liability to the ASO is subject or retrieved via any UPS Return Service. to the limitations set forth in the UPS Tariff and these Terms and Conditions of Service. All inquiries regarding

149 Terms and Conditions

Customs penalties, storage charges, or other expenses documentation and on the UPS Waybill. These UPS guarantees on-schedule delivery of packages incurred as a result of an action by customs or failure options are available only to shippers with a UPS shipped via UPS 3 Day Select, where such services are by the shipper or consignee to provide proper docu- account. An additional charge, set forth in the UPS available, to every address in the 48 contiguous states. mentation or to obtain a required license or permit will Rates applicable to the shipment in effect at the time UPS guarantees on-schedule delivery of packages be charged to the consignee along with any applicable of shipping, will be assessed. These services are not shipped via UPS Ground, where such services are duty and tax. However, the shipper is liable for all available if any or all of the shipping charges are billed available, to every address in the 48 contiguous states. charges in the event of non-payment by the consignee. to the consignee, or if a consignee chooses a broker UPS provides brokerage service through UPS Custom- other than UPS Customhouse Brokerage or its designee UPS guarantees on-schedule delivery of packages house Brokerage or its designee (excluding UPS Supply (excluding UPS Supply Chain Solutions, Inc.). shipped via UPS Worldwide Express Plus, UPS Express Chain Solutions, Inc.) at no additional charge for routine NA1, UPS Worldwide Express, UPS Worldwide ® customs clearance of UPS Worldwide Express Plus, ZIP Code /Postal Code Information Expedited, UPS 3 Day Select From Canada, and UPS Express NA1, UPS Worldwide Express, UPS The consignee’s ZIP Code is a required part of the UPS Standard, where such services are available Worldwide Expedited, and UPS 3 Day Select From address for domestic shipments. When available, and provided that the customs clearance is performed ® Canada shipments. ZIP+4 should be used. by UPS Customhouse Brokerage or its designee (excluding UPS Supply Chain Solutions, Inc.). Additional charges may apply for complex customs The consignee’s postal code, telephone number, clearance procedures, which include, but are not and contact name are required parts of the address “Business day” means Monday through Friday except limited to, the following: for international shipments. the following holidays: New Year’s Day Thanksgiving Day – Clearance procedures involving a government Pickup Charge Memorial Day Day after Thanksgiving Day* agency other than customs UPS reserves the right to assess a surcharge, set forth Independence Day Christmas Day – Customs Bonds in the UPS Rates applicable to the shipment in effect Labor Day New Year’s Eve* – Drawbacks at the time of shipping, for the pickup of prepaid ship- *Delivery of Air and International packages only – Formal entries involving more than five tariff lines ments, or UPS 3 Day Select or UPS Ground Return In the event UPS fails to attempt delivery within the – Live Entries Service packages, when no other packages are to be picked up. time published on the UPS Web site, or as provided – Marking Attendance when 1-800-PICK-UPS is called, UPS, at its option, – Temporary Import Bonds (T.I.B.) UPS® SonicAir® Service Guarantee will either credit or refund the shipping charges for UPS will prepay duties and taxes on behalf of the payer. On-schedule delivery of UPS SonicAir packages, each such package to the payer only, upon request, For importation into the United States, a fee, set forth where such services are available, to every address in subject to the following conditions. This is the sole in the UPS Rates applicable to the shipment in effect the United States, and to all international destinations remedy available under the UPS Service Guarantee. at the time of shipping, will be assessed and billed served, is guaranteed pursuant to the UPS SonicAir (a) UPS’s guaranteed delivery schedule has been to the importer. A fee may also apply for shipments shipping document and the UPS SonicAir Terms obtained by referencing UPS’s Web site or to other countries. and Conditions available at sonicair.ups.com barring contacting a UPS Customer Service office. In the event a Shipper’s Export Declaration (S.E.D.) circumstances out of UPS SonicAir’s control, including, (b) Each package is properly recorded on a UPS is required and is not included with the export docu- but not limited to, the following: airline delays; failure, source document or in a UPS automated ments provided by the shipper, UPS will prepare an unavailability, or refusal of a person to accept delivery shipping system. of the shipment; acts of God; acts of public authorities S.E.D., using the information on the UPS Waybill or (c) Each package in a shipment bears the appropriate acting with actual or apparent authority; acts or other export documentation, on behalf of the shipper UPS tracking label and an address label, or a omissions of customs or similar authorities; the to facilitate export. A processing fee, set forth in the combined label generated by a UPS automated application of security regulations imposed by the UPS Rates applicable to the shipment in effect at shipping system, showing the consignee’s correct government, or otherwise applicable to the delivery the time of shipping, will be assessed and billed name, deliverable address (UPS cannot deliver location; riots, strikes, work stoppages, or other labor to the shipper. to a P.O. box), and ZIP Code (or postal code disputes; civil commotions; disruptions in air or ground for international shipments). In addition, UPS UPS may prepare a Certificate of Origin for goods transportation networks, such as weather phenomena; reserves the right, in its sole discretion, to refuse manufactured and originating within the United States and natural disasters. on behalf of the shipper when one is required but not to honor a request for a credit or refund of shipping included with the export documents provided by the For additional terms and conditions, refer to the UPS charges for a package when that package is not shipper. A processing fee, set forth in the UPS Rates SonicAir shipping document and the UPS SonicAir accompanied by a smart label and timely Package applicable to the shipment in effect at the time of Terms and Conditions available at sonicair.ups.com. Level Detail (PLD) information, as defined in the UPS Tariff, at the time the package is tendered to UPS. shipping, will be assessed and billed to the shipper. UPS Service Guarantee Unless otherwise restricted for the destination country, UPS guarantees on-schedule delivery of packages (d) Each UPS 2nd Day Air A.M. package is addressed the shipper may elect to pay duty and tax, or duty shipped via UPS Air Services, where such services to a commercial, not residential, address. A only, by showing such instructions on the export are available, to every address in the United States. residential delivery is defined as provided in the UPS Tariff and in this service guide. UPS guarantees on-schedule delivery of packages shipped via UPS Next Day Air and UPS 2nd Day Air, (e) Each package in a shipment bears a UPS Saturday where such services are available, to every address Delivery routing label when optional Saturday in Puerto Rico. service is requested and available. (f) Each package in a shipment is tendered to UPS during UPS’s published business hours.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. View the UPS Tariff at ups.com. 150 (g) UPS is notified in writing or by telephone of a responsible for payment of all charges, including, be charged for a missing or invalid account number service failure within fifteen (15) calendar days but not limited to, forwarding, disposal, or return when either Collect billing or Third-Party billing has from the date of scheduled delivery and is advised transportation charges, as well as any duty and tax, been selected on the source document or in a UPS of the consignee’s name and address, date of ship- if applicable. automated shipping system. An account number is ment, package weight, and UPS tracking number. invalid if it is the wrong account number for the bill-to Interruption of Service (h) For UPS Worldwide Expedited shipments, the party or if it is the account number for a consignee UPS shall not be liable for any interruption of service guarantee shall apply only to shipments originating or third party who fails to pay the shipping charges. due to causes beyond its control, including, but not in, or destined for, the United States, and when In the event of non-payment by the consignee or third limited to, the following: the unavailability or refusal the billed party is resident in the United States party, the charges will be billed back to the shipper. of a person to accept delivery of the shipment; acts and is responsible for all shipping charges. of God; acts of public authorities acting with actual Billing Options for International Shipments Under no circumstances shall UPS be liable for any or apparent authority; acts or omissions of customs The amount billed includes, but is not limited to, special, incidental, or consequential damages arising or similar authorities; insufficient information shipping charges, duties, and taxes, if applicable. from the transportation of property, including, but not provided by a customer; the application of security Unless otherwise restricted for the destination country limited to, delayed delivery or failure to attempt delivery regulations imposed by the government, or otherwise in the applicable UPS service guide, UPS provides in accordance with the UPS Service Guarantee. Under applicable to the delivery location; riots, strikes, or the following billing options: no circumstances shall UPS be liable for any damages other labor disputes; civil commotions; disruptions (a) Prepaid – The shipper pays all shipping charges, whatsoever for delayed delivery, except as specifically in air or ground transportation networks, such as and the consignee pays all other charges. provided for shipments made under the UPS Service weather phenomena; and natural disasters. (b) Freight Collect – The consignee pays all charges. Guarantee. UPS Rates (c) FOB – The shipper pays shipping charges to the The guarantee does not apply to UPS shipments The applicable UPS Rates are determined on the basis port of export, and the consignee pays the balance. that are delayed due to causes beyond UPS’s control, of package and shipper characteristics, and are there- (d) C&F – The shipper pays shipping charges to the including, but not limited to, the following: the unavail- fore subject to change. Shippers who have a UPS daily port of import, and the consignee pays the balance. ability or refusal of a person to accept delivery of the shipment; acts of God; acts of public authorities acting pickup account and/or a customized shipping agree- (e) Delivered Duty Paid, V.A.T. Unpaid – The shipper with actual or apparent authority; acts or omissions ment with UPS will receive lower Daily Rates. Daily pays all shipping charges and the destination of customs or similar authorities; insufficient information Rates are also available upon request for shippers country’s duty, if applicable. The consignee pays provided by a customer; the application of security who currently receive On-Demand Rates and have the balance, such as V.A.T. regulations imposed by the government, or otherwise multiple shipping accounts at a location with a UPS (f) Bill Duty/Tax and Shipping Charges to Shipper – applicable to the delivery location; riots, strikes, or daily pickup account and/or sustained shipping The shipper pays all shipping charges and the other labor disputes; civil commotions; disruptions revenue of at least $105 each week for a consecutive destination country’s duty and tax, if applicable. six-month period. Shippers not eligible for Daily Rates in air or ground transportation networks, such as The shipper must notify the consignee prior to shipping will be subject to higher On-Demand Rates. weather phenomena; and natural disasters. if any option other than Prepaid is selected, and that UPS reserves the right to refuse any request for a Shippers who currently receive Daily Rates, but no option must be indicated on a UPS source document credit or refund when such request is either (a) made longer meet criteria to qualify for Daily Rates will be or in a UPS automated shipping system. by, or (b) based on information obtained by, a party subject to On-Demand Rates without further notice other than the payer of the shipping charges. from UPS. Shippers currently receiving On-Demand The guarantee does not apply to UPS Commercial Rates who believe that they may qualify for Daily Rates and Residential Ground shipments that are picked up based on a change in their shipper characteristics or scheduled to be delivered between December 12 should contact UPS to request a rate determination. and December 25. Upon request, UPS will determine the rates applicable to an On-Demand shipper and make adjustments as Deliveries Attempted Three Times warranted, in UPS’s discretion. UPS also will review without Extra Charge the shipper characteristics of On-Demand shippers If UPS is unable to complete delivery of a package, on a quarterly basis and change applicable rates a notice will be left at the consignee’s address stating to Daily Rates when warranted, in UPS’s discretion. that delivery has been attempted. Thereafter, a Any such changes will be applied prospectively only, second and, if necessary, a third attempt to deliver and shippers will not be entitled to any refunds or Information. the package will be made without additional charge. credits for charges or rates previously assessed.

Special Handling of Undeliverable Packages Payment of Charges for Domestic Shipments Domestic packages refused by the consignees, Unless otherwise agreed to in writing by UPS, shipping or which for any other reason cannot be delivered, charges will be billed to the shipper. will be promptly returned to the shipper without UPS accepts shipments for Collect billing and Third- additional charge. Party billing provided the consignee or third party has International shipments refused by the consignees,

a valid UPS account number and has agreed to accept Terms and Conditions or which for any other reason cannot be delivered, the charges. will be held, and UPS will attempt to contact the A processing fee, set forth in the UPS Rates applicable shipper for further instructions. The shipper will be to the shipment in effect at the time of shipping, will

151 Terms and Conditions

The amount to be billed to the shipper may be billed Residential Delivery The value limit for each Electronic Return Label to a third party. This option is subject to the following A residential delivery is defined as delivery to a location package is $1,000 (U.S.). conditions: that is a home, including a business operating out of a Upon delivery, a package returned using an Electronic – The third party must be located in the United States home that does not have an entrance open to the public. Return Label will be charged the rate calculated from and have a valid UPS account. the pickup location to the destination via the service UPS Return Services selected. An additional charge for each Electronic – The choice of the option must be indicated as UPS ReturnsSM Return Label package will be assessed when Electronic specified above. Authorized Return Service (ARS) – ARS is a Return Label service is requested. The applicable – The shipper agrees to guarantee payment of all contractual service that allows the shipper to order charges will be those set forth in the UPS Rates in charges in the event of non-payment by the third party. preprinted labels to send to their customer. The effect at the time the charge is applied. shipper signs an agreement based upon the average Disbursement Fee weight and zone of their package characteristics. Print and Mail Return Label – Packages can be In order to expedite customs clearance, UPS may Upon execution of the agreement, the shipper calls retrieved from any address in the 50 states with Print advance duties and taxes on behalf of the payer as 1-800-PICK-UPS to order return labels that are and Mail Return Label service, where this service dictated by the billing option selected. A Disbursement preprinted with the return address designated in the is available, via UPS Next Day Air, UPS 2nd Day Air, Fee based on the amount advanced will be assessed contract. Upon receipt of the preprinted return labels, UPS 3 Day Select, and UPS Ground. and billed to the payer. the shipper encloses the return label with the out- Print and Mail Return Label service is not available Currency Conversion Rate bound shipment or mails the label to the recipient via UPS Next Day Air Early A.M., UPS Next Day Air Charges to a payer’s account in a foreign currency separately. The recipient affixes the label to the UPS- Saver, or UPS 2nd Day Air A.M. will be converted to the payer’s currency using a compatible package and takes the package to an The value limit for each Print and Mail Return Label weekly exchange rate secured through Major Money approved return location (ASO, Customer Counter, package is $1,000 (U.S.). daily pickup account, Drop Box), gives it to a UPS Center Banks, plus an exchange fee, set forth in When requested via UPS OnLine WorldShip, a return service provider, or calls 1-800-PICK-UPS to request the UPS Rates applicable to the shipment in effect label will be generated for the package. Upon delivery, a pickup for an additional fee. Packages can be at the time of shipping. a package returned using a Print and Mail Return retrieved from any address in the 50 states with ARS, Label will be charged the rate calculated from the Payments for Service where this service is available, via UPS Next Day Air, pickup location to the destination via the service UPS’s payment terms require payment of all charges UPS 2nd Day Air, UPS 3 Day Select, and UPS Ground. selected. An additional charge for each Print and Mail within seven (7) days after receipt of the UPS bill. Upon delivery of the package, the original shipper is Return Label package will be assessed when Print The UPS Tariff contains provisions for a late payment billed the rate based upon the contract. There is no and Mail Return Label service is requested. The fee on past due balances (including, without limitation, additional accessorial charge. applicable charges will be those set forth in the UPS any previously assessed but unpaid late payment Print Return Label – Packages can be retrieved from Rates in effect at the time the charge is applied. fees), and the shipper agrees to pay such late payment any address in the 50 states with Print Return Label fees as may be assessed by UPS. service, where this service is available, via UPS Next UPS Returns Plus Notwithstanding any payment or billing option selected, Day Air, UPS 2nd Day Air, UPS 3 Day Select, and 1 UPS Pickup Attempt – Packages can be retrieved the shipper is ultimately liable for all charges. UPS Ground. from any address in the 50 states with 1 UPS Pickup Attempt service, where this service is available, via UPS reserves the right to bill for shipping charges Print Return Label service is not available via UPS UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day and all applicable accessorial charges, surcharges, Next Day Air Early A.M., UPS Next Day Air Saver, Select, and UPS Ground. and other charges based upon the characteristics of, or UPS 2nd Day Air A.M. 1 UPS Pickup Attempt service is not available via and services requested for, packages actually tendered The value limit for each Print Return Label package UPS Next Day Air Early A.M., UPS Next Day Air Saver, to UPS (collectively “Charges”). UPS reserves the right is $1,000 (U.S.). to audit bills to verify service selection; package or or UPS 2nd Day Air A.M. When requested via UPS OnLine® WorldShip®, shipment weight; and applicability of any accessorial The value limit for each 1 UPS Pickup Attempt UPS Internet Shipping (effective March 31, 2003), or charges, surcharges, or other charges; and to make service package is $1,000 (U.S.). UPS CampusShipTM, a return label will be generated appropriate adjustments. If transportation charges for the package. Upon delivery, a package returned When requested via UPS OnLine WorldShip, are paid for by credit card, the shipper expressly using a Print Return Label will be charged the rate UPS Internet Shipping (effective March 31, 2003), authorizes UPS to assess any Charges and to obtain calculated from the pickup location to the destination UPS CampusShip (effective March 3, 2003), or payment of the Charges by use of the credit card. via the service selected. An additional charge for each a UPS OnLine Compatible vendor shipping system, Shippers requesting an invoice adjustment (e.g., Print Return Label package will be assessed when UPS will pick up a package and return it to the adjustment of a charge based on an incorrect rate, Print Return Label service is requested. The applicable designated address. Upon delivery, a package returned billable weight, account number, or type of service, charges will be those set forth in the UPS Rates in using 1 UPS Pickup Attempt service will be charged etc.) or a refund due to a duplicate payment must notify effect at the time the charge is applied. the rate calculated from the pickup location to the UPS of the request within 180 days after receiving the destination via the service selected. An additional Electronic Return Label – Packages can be retrieved contested bill. A partial payment against an invoice is charge for each 1 UPS Pickup Attempt service from any address in the 50 states with an Electronic not considered a request for an invoice adjustment. package will be assessed when 1 UPS Pickup Return Label, where this service is available, via UPS Attempt service is requested. The applicable charges Next Day Air, UPS 2nd Day Air, UPS 3 Day Select, will be those set forth in the UPS Rates in effect at and UPS Ground. the time the charge is applied. Electronic Return Label is not available via UPS Next 3 UPS Pickup Attempts – Packages delivered in the Day Air Early A.M., UPS Next Day Air Saver, or UPS 50 states can be retrieved using 3 UPS Pickup Attempts 2nd Day Air A.M.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. View the UPS Tariff at ups.com. 152 Information. Terms and Conditions UPS will not accept An additional charge, In the event that a shipper timely notifies UPS that it In the event that a shipper of the C.O.D. amount, if has not received payment that it collected a C.O.D. payment records show UPS’s in been cashed, UPS may, and the remittance has not the shipper with a digital its sole discretion, provide order along with a image of the check or money in order to assist the C.O.D. Remittance Verification C.O.D. payment. If the shipper in locating the missing the C.O.D. payment, shipper is still unable to locate the shipper in its sole discretion, provide UPS may, check or money order, with an indemnified C.O.D. original payment which is a digital image of the of delivery and can be collected by UPS at the time deposited in a bank, provided that the original check or money order has not previously been deposited or negotiated. If the indemnified check or money order turns out to be invalid for any reason, including but UPS shall not limited to insufficient funds or forgery, not be liable upon the instrument. C.O.D. packages with an amount to be collected in will not be accepted for trans- excess of $500 (U.S.) portation via a UPS Drop Box. Entry of a C.O.D. amount is not a declaration of value for insurance purposes, nor does the payment of the C.O.D. charge constitute payment of the premium for excess value insurance. Currency in Payment of C.O.D.s: currency in any amount for payment of C.O.D. shipments. Charges for C.O.D. Collections: set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, will be assessed for each C.O.D. received for collection. As with all packages, UPS will not be liable for any special, incidental, or consequential damages for C.O.D. packages. C.O.D.s Unless behalf of Upon delivery of each C.O.D. 153 C.O.D. Packages Collect On Delivery. C.O.D. means, for all purposes, for delivery throughout UPS accepts C.O.D. packages Rico. the United States and Puerto Packages: Preparation and Listing of C.O.D. are accepted for amounts up to $50,000 (U.S.) per to $50,000 (U.S.) are accepted for amounts up a UPS automated shipping package. Shippers not using to each C.O.D. package system will prepare and attach the amount to be collected a UPS C.O.D. tag showing on the UPS source docu- and will enter such amount for that purpose. ment in the space provided shipping system will Shippers using a UPS automated generate, and apply to each C.O.D. package, a system- generated address label with a C.O.D. bar code and the amount to be collected for each individual package. Responsibility for C.O.D.s: check or money order instructions to collect a cashier’s only are shown on the C.O.D. tag or system-generated label, UPS will accept a check or other negotiable instrument issued by or on behalf of the consignee, in conformity with the instructions on the tag. When check or money order instructions to collect a cashier’s only are clearly indicated on the C.O.D. tag or system- generated label, UPS reserves the right to accept a an official bank check, check, a money order, cashier’s or other similar instrument issued by or on checks the consignee. All checks (including cashier’s and official bank checks), money orders, and other similar instruments tendered in payment of C.O.D.s will be accepted by UPS based solely upon the shipper assuming all risk relating thereto, including, but not limited to, risk of non-payment, insufficient funds, and and UPS shall not be liable upon any such forgery, instrument. All checks, money orders, and other similar instruments will be transmitted to the shipper together own check if consignee check(s) collected with UPS’s are for less than the C.O.D. amount. Remittances (checks, money orders, etc.) received that are less than the C.O.D. dollar amount indicated by the shipper will be reimbursed for the full amount unless the variance of the amount remitted is less than $1 (U.S.). or Payment for any C.O.D. package of $10,000 (U.S.) more must be received in a single check or monetary check, a money order, instrument such as a cashier’s or an official bank check. package, UPS will attempt to collect the amount shown on the C.O.D. tag or the system-generated label attached to the package and transmit to the shipper if collection cannot be the amount so collected, or, The made, will return the package to the shipper. shipper must notify UPS within forty-five (45) days from the date of shipment of a C.O.D. shipment if the shipper has not received payment of the C.O.D. amount, or any claim relating thereto shall be deemed waived. If collection cannot be made within three (3) delivery UPS will attempts or the consignee refuses delivery, return the package to the shipper. Checks in Payment of C.O.D.s: Consignee’s on the Web SM Packages delivered in the 48 contiguous service, where this service is available, via UPS Next service, where this service UPS 3 Day Select, and UPS 2nd Day Air, Day Air, UPS Ground. is not available via 3 UPS Pickup Attempts service UPS Next Day Air Saver, UPS Next Day Air Early A.M., or UPS 2nd Day Air A.M. UPS Pickup Attempts The value limit for each 3 (U.S.). service package is $50,000 WorldShip, When requested via UPS OnLine March 31, 2003), UPS Internet Shipping (effective March 3, 2003), or UPS CampusShip (effective vendor shipping system, a UPS OnLine Compatible UPS will pick up a package and return it to the a package returned using delivery, Upon shipper. 3 UPS Pickup Attempts service will be charged the rate calculated from the pickup location to the destination via the service selected. An additional charge for each 3 UPS Pickup Attempts service package will be assessed whem 3 UPS Pickup Attempts service is requested. The applicable charges will be those set forth in the UPS Rates in effect at the time the charge is applied. – Call Tag via UPS states can be retrieved with a Call Tag Ground service. service is not provided via UPS Air Services Call Tag or UPS 3 Day Select. package The value limit for each Call Tag is(U.S.). $50,000 UPS will pick up a When requested by the shipper, service A Call Tag package and return it to the shipper. package will be charged the rate calculated from the pickup location to the destination plus an additional service package will be charge for each Call Tag service is requested. The assessed when Call Tag applicable charges will be those set forth in the UPS Rates in effect at the time the charge is applied. The UPS Service Guarantee does not apply to shipments made using a Call Tag. UPS Returns UPS Returns on the Web service is a contractual service UPS Returns on the Web end-users. The end-user starts initiated by a merchant’s site. After the end- Web the process via the merchant’s user completes a return form, the program generates a return authorization code and package tracking number, which are coded onto a return label that is transferred End-users can browser. to the end-user via their Web then print and affix the label to the package they wish solution can to return. The UPS Returns on the Web also be used by phone representatives at the merchant the shipper is billed according to site. Upon delivery, the terms in the contract. The value limit per package Return Label, Returns on the for the Web-browser Print Return Label, Print and Mail Return Label, Web (U.S.). $1,000 is and 1 UPS Pickup Attempt services The value limit per package for Returns on the Web 3 UPS Pickup Attempts is $50,000 (U.S.). Terms and Conditions

Weekly Service Charge An additional charge, set forth in the UPS Rates UPS Next Day Air Early A.M. When daily pickup service is requested and furnished, applicable to the shipment in effect at the time of Verbal Confirmation of Delivery a weekly service charge, set forth in the UPS Rates shipping, will be assessed for each UPS Air Services The shipper may request optional Verbal Confirmation applicable to the shipment in effect at the time of package tendered to UPS on Saturday. of Delivery when shipping via UPS Next Day Air Early shipping, will be applied. UPS will call upon each A.M. When this service is selected, UPS will call the UPS daily pickup service shipping account once each Saturday Delivery shipper to confirm delivery on the day of delivery. business day to pick up packages for delivery to all UPS offers optional Saturday delivery of UPS Next Day An additional charge, set forth in the UPS Rates points served without a special pickup request and Air Early A.M. and UPS Next Day Air Letters and pack- applicable to the shipment in effect at the time of whether or not any packages are available for delivery. ages. Saturday delivery is not available for UPS Next shipping, will be assessed for each Verbal Confirmation Day Air Saver Letters or packages. The shipper should The weekly service charge is based on a daily pickup of Delivery request and will be billed to the payer of contact UPS for information regarding UPS’s Saturday the transportation charges. account’s weekly billing total, as reflected in the delivery area. A Saturday Delivery routing label, UPS billing system. The weekly billing total may provided by UPS, must be attached to each package. Invalid UPS Next Day Air Early A.M. not necessarily reflect all packages tendered during Shipment Charge a calendar week. The shipper may request optional Saturday delivery UPS reserves the right to assess a charge, set forth of UPS Worldwide Express Plus shipments (subject to The charges are as follows: in the UPS Rates applicable to the shipment in effect value limits) and UPS Worldwide Express shipments to at the time of shipping, for each UPS Next Day Air – $ 0 to $14.99...... $ 16 specific locations in Canada, Germany, and the United Early A.M. package shipped to a destination outside – $15 to $59.99 ...... $ 11 Kingdom by indicating the selection of this option on the UPS Next Day Air Early A.M. service area. – $60 or more in weekly the UPS source document or in a UPS automated billed revenue ...... $ 7 shipping system and by attaching a Saturday Delivery UPS Next Day Air and routing label provided by UPS to each package. Ship Notification Charge UPS 2nd Day Air Letter Charges Upon request, UPS will provide notification, as Optional Saturday delivery of UPS Worldwide Express There is no weight limit on Next Day Air Letters directed by the shipper, of a shipment requested Plus and UPS Worldwide Express shipments from containing letters, business correspondence, urgent by the shipper. An additional charge, set forth in the specific locations in designated countries to specific documents, and electronic media. UPS Next Day Air UPS Rates applicable to the shipment in effect at the locations in the United States may be requested by Letters containing items other than those listed above time of shipping, will be assessed for each successfully indicating the selection of this option on the UPS are subject to the corresponding rates for the applicable faxed ship notification. source document for each shipment. weight of the Letter. The weight limit for a 2nd Day Air A.M. or 2nd Day Air Letter containing a letter is 14 oz. An additional charge, set forth in the UPS Rates Saturday Pickup The weight limit for a Prepaid 2nd Day Air A.M. Letter applicable to the shipment in effect at the time of UPS offers optional Saturday pickup of UPS Next is 15 oz., and the weight limit for a Prepaid 2nd Day shipping, will be assessed for each UPS Next Day Day Air Early A.M., UPS Next Day Air, UPS Next Air Letter is 13 oz. The shipper agrees to comply with Air Early A.M. and UPS Next Day Air package and Day Air Saver, UPS 2nd Day Air A.M., and UPS 2nd the requirements of the Private Express Statutes in for each UPS Worldwide Express Plus and UPS Day Air shipments for delivery to every address in its UPS Next Day Air Saver, UPS 2nd Day Air A.M., Worldwide Express shipment received for Saturday the United States and Puerto Rico. The shipper and UPS 2nd Day Air Letters. UPS 2nd Day Air A.M. delivery. This charge is billed to the payer of the should contact UPS for information regarding UPS’s Letters and UPS 2nd Day Air Letters weighing one (1) transportation charges. Saturday pickup area. UPS Air Services shipments pound or more are subject to the corresponding rate picked up on Saturday receive the same delivery Hold for Pickup Service for the applicable weight of the Letter. commitment as UPS Air Services shipments picked The shipper may request UPS to hold a domestic Delivery Confirmation Services up on Friday. Saturday pickup service is provided package at a designated UPS facility for pickup by Delivery Confirmation – At the time a shipper tenders by the following methods: the consignee. For each such package, the shipper a domestic package to UPS, the shipper may request (a) A shipper may request Saturday pickup by con- will complete an address label showing the words Delivery Confirmation Service by indicating Delivery tacting a UPS Customer Service office on each “Hold for Pickup,” the consignee’s name, telephone Confirmation on a UPS source document or in a UPS Saturday, excluding holidays, that the service number, the name of a contact person, and the full automated shipping system. Each Delivery Confirmation is needed. address of the designated UPS facility. In addition, response will include the date of delivery and either the shipper will apply a UPS Hold for Pickup label (b) At the shipper’s option, UPS will call at the shipper’s the name of the recipient or the disposition of the below the address label on the package. premises every Saturday, excluding holidays, to package; or, in the event of a return, the response pick up qualifying shipments. A service charge will UPS will hold the package at the designated facility will indicate the reason for the return and the date be assessed if UPS calls at the shipper’s premises and will attempt to contact the consignee at the processed. An additional charge, set forth in the UPS on Saturday and there are no packages to be telephone number shown on the label. Packages Rates applicable to the shipment in effect at the time picked up on that day. will usually be made available by 8:30 a.m. on the of shipping, will be assessed for each such response. scheduled day of delivery. Packages not picked up All responses will be consolidated and provided to within five (5) business days from the date of arrival the shipper in printed or electronic format. will be returned to the shipper. Delivery Confirmation Signature Required – A shipper may request UPS to obtain the recipient’s signature and to include it on the Delivery Confirmation response. In such case, an additional charge, set forth in the

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. View the UPS Tariff at ups.com. 154 Information. Terms and Conditions atmosphere, and tear, or that or and tear, damage, insects, insured value in insurance for protection established by the insurer the Limits of Insurance, automatically covered as an UPS as the named insured, provided UPS as the named insured, for UPS Prepaid Letters. extreme of temperature, ordinary wear which occurred or arose prior to or after the course of transportation by UPS; and special, incidental, or the insurance consequential damages. Additionally, policy excludes and does not provide coverage for any damages related to providing, or the failure to provide, C.O.D. service, including, but not limited to: failure to collect the C.O.D. amount; failure to collect the specified form of payment; collection of an instrument in the wrong amount; failure or delay in delivering the collected instrument to the shipper; or collection of forged, insufficient funds, or otherwise invalid instruments. regardless of the purchase of of regardless of the purchase protection is If additional (U.S.). in excess of $100 insurance for amounts desired, a shipper may purchase a value in excess by showing (U.S.) in excess of $100 in the insured value field of the UPS (U.S.) of $100 shipping source document or the UPS system used. An insurance premium, as of the for each additional shipment, will be assessed of or fraction thereof, (U.S.), $100 up to (U.S.) excess of $100 and the shipper will be interest insurance shipper’s additional insured under a policy issued to the shipper pays the additional charge. Insurance is not provided The insurance policy excludes or does not provide coverage for: articles of unusual value (as defined in Prepaid Letters; checks, Item 460 of the UPS Tariff); phone cards, or gift cards; perishableor commodities commodities requiring protection from heat or cold; loss or damage due to war risks, nuclear moths, vermin, inherent vice (including, but not inadequate, or unsafe packag- limited to, improper, published ing or wrapping that fails to meet UPS’s standards related thereto set forth in the UPS Tariff or elsewhere), deterioration, dampness of quantity of reasonable value the transportation. exceed $100 (U.S.), exceed $100 155 shall not its sole discretion, may determine package-tracking requests per calendar week, or for a quantity of package-tracking requests equal package to or less than 20 percent of the shipper’s volume for that week, whichever is greater. package-tracing requests equal to or less than two volume for that week. package percent of the shipper’s refund requests when the shipment in question was actually delivered in accordance with the UPS Service Guarantee. necessary. or Refund Request Charge Tracking/Tracing UPS reserves the right to assess the shipper a $3 charge per request for package-tracking, package-tracing, or shipping-charge refund, subject to the following conditions: – This charge will not be assessed for the first 50 – This charge will not be assessed for a – This charge may be assessed for shipping-charge Responsibility for Loss or Damage Each UPS domestic package or international shipment is automatically protected by UPS against loss or Unless a greater (U.S.). damage up to a value of $100 value is recorded in the insured value field of the UPS source document or the UPS shipping system used, each of the shipper agrees that the released value domestic package or international shipment is no which is a (U.S.), greater than $100 under the circumstances surrounding ZIP Codes), UPS will determine and make reasonable ZIP Codes), UPS will determine or complete address. efforts to secure the correct address is secured, UPS If the correct or complete will be provided and the shipper will attempt delivery, order to update its internal with the correct address in set forth in the UPS records. An additional charge, in effect at the time Rates applicable to the shipment for an address correction. of shipping, will be assessed Manual Processing a manual processing UPS reserves the right to assess or $35 per week (which- charge of $.50 per package who ship packages via ever is greater) on shippers a UPS that applies outdated UPS shipping system Rates until such time as the shipper upgrades the UPS shipping system to reflect current UPS Rates. Fuel Surcharge UPS reserves the right to institute a fuel surcharge on all shipments without prior notice. This surcharge applies to all domestic and international transportation charges, including the transportation-related accessorial charges for Saturday pickup, Saturday delivery, one-time pickup, and extended area/remote delivery charges. This surcharge will be applied for such periods as UPS, in maximum liability per domestic package or UPS’s international shipment for each additional Only valid UPS accounts will receive responses container made of metal or wood. or tire, that is not fully encased in a corrugated cardboard shipping container. 60 inches or its second-longest side exceeding 30 inches. via the mail. Proof of Delivery (P.O.D.) Upon request, UPS will provide proof of delivery of a shipment via facsimile (fax) transmission or mail. including The request must include a fax number, area code, for an operating fax machine or an address deliverable by the United States Postal Service. UPS reserves the right to assess the shipper an UPS Rates applicable to the shipment in effect UPS Rates applicable to the at time of shipping, will be assessed. the Signature Required – Delivery Confirmation Adult to obtain the signature A shipper may request UPS years of age or older and to include of an adult 21 response. An additional it in the Delivery Confirmation Rates applicable to the charge, set forth in the UPS of shipping, will be shipment in effect at the time discretion, will determine assessed. UPS, in its sole when such a request is if delivery can be completed identification indicating made, and may request photo The completing delivery. age, before the recipient’s shipper must use a UPS automated shipping system to initiate a request for this service. A shipper may elect to direct the response to an address other than the return address specified on the shipping label. In such case, the response will and an additional charge, be mailed individually, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, will be assessed. Note: charge, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, successfully transmitted or mailed P.O.D. Additional Handling Charge An Additional Handling charge, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, may be assessed for the transportation of the following: – Any article that is encased in an outside shipping – Any cylindrical item, such as a barrel, drum, pail, – Any package with the longest side exceeding UPS also reserves the right to assess the Additional sole Handling charge for any package that, in UPS’s discretion, requires special handling. Address Correction Charge If UPS is unable to deliver any package as addressed or if the package has an incorrect or by the shipper, incomplete address (examples include, but are not boxes, missing suite, apartment, or limited to, P.O. unit numbers, old addresses, and missing/incorrect Terms and Conditions

The insurance policy provides that the insurer’s The rules relating to liability established by the maximum liability shall be the lesser of: (1) the insured Convention for the Unification of Certain Rules Relating value on the UPS source document or UPS shipping to International Carriage by Air signed at Warsaw, system used minus $100 (U.S.), (2) the lesser of the Poland, on October 12, 1929, and any amendments actual cost or replacement cost of the property insured, thereto shall apply to the international carriage of any at the time and place of loss or damage minus $100 shipment insofar as the same is governed thereby. (U.S.), (3) the cost of repair of damaged property minus There are no stopping places which are agreed upon $100 (U.S.), (4) $50,000 (U.S.) per package or Letter at the time of tender of the shipment, and UPS minus $100 (U.S.), except for: (i) packages or Letters reserves the right to route the shipment in any way shipped via a UPS Drop Box, in which case the maxi- UPS deems appropriate. mum liability shall be $500 (U.S.) per package or Letter For both domestic and international shipments, neither minus $100 (U.S.), and (ii) packages or Letters shipped UPS nor the applicable insurance company shall as a result of a request for service made through the be liable for any special, incidental, or consequential Internet by a shipper who has a UPS Internet Shipping damages. UPS will not be liable or responsible for account only, in which case the maximum liability the loss of or damage to any package, the contents is $5,000 (U.S.) per package or Letter minus $100 of which UPS is not authorized to accept, which UPS (U.S.), and (iii) packages or Letters returned via Print states that it will not accept, or which UPS has a right Return Label, Print and Mail Return Label, Electronic to refuse. Return Label, or 1 UPS Pickup Attempt Return Service, in which case the maximum liability is $1,000 (U.S.) Acceptance for carriage of any package or shipment per package or Letter minus $100 (U.S.), or (5) $500 bearing a declared value in excess of the allowed (U.S.) for packages containing jewelry (not including maximums specified in the applicable UPS Tariff costume jewelry) shipped via UPS international or service guide, or of any package or shipment service minus $100 (U.S.). For more information on that UPS does not accept for transportation or which the terms and conditions of this insurance, call UPS shippers are prohibited from shipping, does not Capital Insurance Agency, Inc., at 1-877-242-7930, constitute a waiver of any provisions of the UPS Tariff or write to UPS Capital Insurance Agency, Inc., or service guide limiting UPS’s liability or responsibility at 35 Glenlake Parkway, Atlanta, Georgia 30328, for any such package or shipment. to obtain an Excess Value Insurance brochure UPS Tariff or a copy of the applicable insurance policy. All shipments are subject to the terms and conditions Claims for loss of, or damage to, the shipper’s property contained in the UPS Tariff, which is available at UPS must be filed with UPS. For domestic shipments, locations and can be found at ups.com. claims not made within nine (9) months after delivery The UPS Tariff; the effective UPS service guide and of the package or, in the case of non-delivery, within the description of UPS Services at ups.com, which nine (9) months after a reasonable time for delivery are incorporated in the Tariff; and the UPS source has elapsed, shall be deemed waived. For international document for each shipment, together comprise the shipments, claims not made within six (6) months complete and exclusive agreement of the parties, after delivery of the package, or in the case of non- except as modified by any existing or future written delivery, within six (6) months after a reasonable time agreement between the parties, and may not be for delivery has elapsed, shall be deemed waived. contradicted or modified by any oral agreement.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time commitments, or to request a pickup. View the UPS Tariff at ups.com. 156 Information. Index 157 (Import Freight Collect)...... 84-88 (3 Day Select and Standard From Canada)...... 89 Domestic...... 115 International...... 115-128 Worldwide Service Zone Chart Worldwide Service Zone Chart Worldwide and International Shipments ...... 24 for Domestic Shipments ...... 22-23 for Export Shipments ...... 54 for Import Freight Collect Shipments ...... 84 for Shipments to Canada...... 70 for Domestic Shipments...... 20 for International Shipments...... 20 D ...... 1-800-PICK-UPS (1-800-742-5877) Daily Pickup ...... 136 Plan...145 Electronic Funds Transfer Debit EFT: Delivery Area Surcharge ...... 26-53 Delivery Confirmation 154-155 ...... 141, Destination Outside Service Area...... 129 Determining the Rate for Domestic Determining the Zone Determining the Zone Determining the Zone Determining the Zone and Size...... 20-21Determining Weight Dimensional Weight Dimensional Weight Disbursement Fee 152 ...... 131, Documentation Domestic Documentation...... 115 Domestic Information Service Number Certificate of Origin...... 109, 117, 123, 125-126 123, 117, Certificate of Origin...... 109, OptionCharter Aircraft Service 61 ...... 25, 153 C.O.D. (Collect On Delivery)...... 102, 132, C.O.D. Automatic...... 102 C.O.D. Enhancement Products ...... 102 C.O.D. Secure ...... 102 Consolidated Payment Plan ...... 145 152 Currency Conversion Rate Fee...... 109, Customer Counters...... 137 Customhouse Brokerage...... 106-109

and Standard To Canada)...... 70-75 and Standard To

From Canada...... 19, 89, 98-99, 101 From Canada...... 19, (Import Freight 84, 94-97, 101 Collect)...... 19, (to Canada) 70, 78-79, 83 ...... 19, (Import Freight Collect) 101 84, 90-93, ..19, (to Canada) 70, 76-77, 83 ...... 19, (Import Freight Collect) 101 84, 90-93, ..19, (to Canada) 70, 76-77, 83 ...... 18, to Canada 70-83 19, ...... 18, (Express, Express Plus, Expedited, Index Standard From Canada 89, 100-101 ...... 19, CanadaStandard To 70, 80-83 ...... 19, 10 Kg/25 Kg Box 77 ...... 13, 3 Day Select Expedited Worldwide Expedited Worldwide Express Worldwide Express Worldwide Express Plus Worldwide Express Plus Worldwide Service Worldwide Service Zone Chart Worldwide C B A Call Tag...... 105, 153 Call Tag...... 105, CampusShip...... 114 Canada Bank Freight Payment Plan...... 145 Bill Receiver/Freight Collect Refusal Fee.....130 151 Billing Options...... 144-145, Billing Options Charges...... 106 Brokerage Services 106-109 ...... 80, Access to UPS ...... 136-137 Additional Charges (Domestic) ...... 129-130 Additional Charges (International) ...... 130-131 155 Additional Handling Charge...... 129, Additional Information ...... 139-156 155 130, Address Correction...... 129, Air Service Centers ...... 137 (ASDs)...... 115Air Shipping Documents Aircraft Charter Service ...... 25, 61 Authorized Return Service (ARS)...... 104 Authorized Shipping Outlets (ASOs) ...... 137 Automated Processing...... 112-114 Automatic Daily Pickup...... 136 Index

Heavyweight Package...... 10 D (continued) Domestic Rates and Services Hold for Pickup Service ...... 25, 61, 103, 154 Early A.M...... 18, 26-29 Hundredweight Service...... 135 Ground ...... 18, 46-53 Commercial ...... 18, 46-49 I Residential...... 18, 50-53 InfoNotice...... 141 Next Day Air...... 18, 26-29 International Customer Next Day Air Saver...... 18, 30-33 Service Center ...... 1-800-782-7892 2nd Day Air...... 18, 38-41 2nd Day Air A.M...... 18, 34-37 International Dangerous Goods ...131, 132, 148 SonicAir...... 18, 25, 111 International Documentation ...... 115-128 3 Day Select...... 18, 42-45 International Export Rates and Services Domestic Service Options ...... 18 Expedited...... 19, 66-69, 83 Domestic Value-Added Services...... 102-105 Expedited (to Canada) ...... 19, 78-79, 83 Express ...... 19, 62-65, 83 Door-to-Door Service...... 25, 61 Express (to Canada) ...... 19, 76-77, 83 Drop Boxes (Letter Centers) ...... 137 Express Plus ...... 18, 62-65, 83 Express Plus (to Canada)...... 18, 76-77, 83 E SonicAir ...... 18, 60-61 Standard To Canada...... 19, 80-83 Early A.M...... 18, 26-29 Worldwide Expedited ...... 19, 66-69, 83 East State Classifications...... 55, 85 Worldwide Expedited Electronic Commerce (e-Commerce) (to Canada)...... 19, 78-79, 83 Web Site Address ...... www.ec.ups.com Worldwide Express ...... 19, 62-65, 83 Excess Value Insurance...... 103, 109 Worldwide Express (to Canada)...... 19, 76-77, 83 Exporting a Shipment with UPS ...... 115-118 Worldwide Express Plus...... 18, 62-65, 83 Express Letter...... 62, 76, 90 Worldwide Express Plus (to Canada)...... 18, 76-77, 83 Express NA1...... 19, 84, 90-93 International Export Service Options ...... 18-19 Express Plus Letter ...... 62, 76, 90 International Import Freight Collect Extended Area Surcharge Rates and Services ...... 54-59, 62-79, 84-97, 131 Expedited ...... 19, 94-97, 101 Express ...... 19, 90-93, 101 F Express NA1 ...... 19, 84, 90-93 Firearms...... 132 Express Plus...... 19, 90-93, 101 Freight Services...... 146 Standard From Canada ...... 19, 89, 100-101 3 Day Select Fuel Surcharge...... 155 From Canada...... 19, 89, 98-99, 101 Worldwide Expedited...... 19, 94-97, 101 G Worldwide Express...... 19, 90-93, 101 General Information Service Number Worldwide Express Plus ...... 19, 90-93, 101 ...... 1-800-PICK-UPS (1-800-742-5877) International Import Ground Service...... 18, 46-53 Freight Collect Service Options ...... 19 Commercial ...... 18, 46-49 International Shipment Residential...... 18, 50-53 Documentation ...... 115-128 International Value-Added Services .....106-111 H Internet Shipping...... 9, 112-113 Hand-Carry Service ...... 25, 61 Invoice ...... 116, 117, 119 Hazardous Materials...... 129, 132, 133, 136 Hearing Impaired Service Number...... 1-800-833-0056 Heavy Package Sticker ...... 10

158 J Special Packaging Needs ...... 11 UPS Professional Services Package Lab.....11 Jewelry ...... 133, 148, 156 UPS-Provided Packaging...... 12-13 L Process Your Shipment...... 17 Proof of Delivery (P.O.D.)...... 141, 155 Letter Centers (Drop Boxes) ...... 137 Logistics ...... 146 Q M Quantum View Inbound ...... 142 Quantum View Outbound...... 143 Minimum Shipment Charges ...... 83 Quantum View Notify ...... 143 Missing or Invalid Account Number...... 130

N R Rates NAFTA Certificate of Origin ...... 118, 125-126 Domestic ...... 25-53 Next Day Air ...... 18, 26-29 Import Freight Collect ...... 90-101 Next Day Air Box...... 12 International Export...... 62-83 Next Day Air Early A.M...... 18, 26-29 Residential Delivery (defined)...... 152 Next Day Air Laboratory Pak ...... 13 Restricted and Prohibited Articles...... 134-135 Next Day Air Letter...... 12 Return Services ...... 104-105, 135, 152-153 Next Day Air Letter (Reusable) ...... 12 Routing Form ...... 118, 127-128 Next Day Air Packaging...... 12-13 Next Day Air Pak...... 12 S Next Day Air Saver ...... 18, 30-33 Saturday Delivery ...... 103, 109, 154 Next Day Air Tube ...... 13 Saturday Pickup ...... 103, 154 2nd Day Air ...... 18, 38-41 O 2nd Day Air A.M...... 18, 34-37 On Call Air Pickup ...... 136 2nd Day Air Box ...... 13 One-Time Pickup...... 136 2nd Day Air Letter...... 13 OnLine Compatible 2nd Day Air Pak ...... 13 Vendor Shipping System ...... 9, 148 Service Explanations OnLine WorldShip...... 9, 112, 113 (Terms and Conditions)...... 148-156 Other Charges Service Guarantee ...... 150 Domestic...... 129-130 Service Options ...... 18-19 International ...... 130-131 Service Restrictions...... 132-135, 148-149 Other Regulated Materials (ORM)...... 132, 148 Service to Alaska, Hawaii, Over Maximum Limits Charge ...... 130, 131 and Puerto Rico ...... 22-23, 26-29, 38-41 Oversize Explanations ...... 21 Ship Notification – E-mail/Fax .....103, 109, 154

Shipment Pricing ...... 83, 101 Information. P Shipper’s Export Declaration (S.E.D.) Packaging ...... 6-15 ...... 109, 116-117, 121 Payment Options ...... 145 SonicAir Pickup Charge ...... 130, 150 Rates and Services (Domestic)...... 25, 111 Rates and Services Prepaid ...... 145

(International)...... 60-61, 111 Index Prepare Your Shipment ...... 6-9 Service Number Heavyweight Packaging...... 10 (Domestic)...... 1-800-451-4550 Packages Weighing More Service Number Than 70 Pounds ...... 10 (International)...... 1-800-692-0898 Packaging Guidelines ...... 6-10 Value-Added Services ...... 102-111 Web Site Address ...... sonicair.ups.com

159 Index

S (continued) W Standard From Canada...... 19, 89, 100-101 Waybill ...... 115 Standard To Canada ...... 19, 70-75, 80-83 Web Site Address ...... www.ups.com State Classifications and Abbreviations...55, 85 Weekly Payment Plan ...... 145 Weekly Service Charge...... 154 T Weight and Size Information...... 20-21, 133 Telecommunications Device for the Deaf West State Classifications...... 55, 85 Service Number ...... 1-800-833-0056 Worldwide Expedited ...... 19, 66-69, 83 10 Kg/25 Kg Box...... 13, 65, 77 Worldwide Expedited Terms and Conditions (Import Freight Collect) ...... 19, 94-97, 101 (Service Explanations)...... 148-156 Worldwide Expedited 3 Day Select ...... 18, 42-45 (to Canada)...... 19, 78-79, 83 3 Day Select Worldwide Express...... 19, 62-65, 83 From Canada ...... 19, 89, 98-99, 101 Worldwide Express Tracking ...... 140-143 (Import Freight Collect)...... 19, 90-93, 101 Tracking Information Worldwide Express Service Number ...... 1-800-457-4022 (to Canada)...... 19, 76-77, 83 Trade Management...... 146 Worldwide Express NA1...... 19, 84, 90-93 Transportation Management ...... 146 Worldwide Express Plus...... 18, 62-65, 83 U Worldwide Express Plus UPS CampusShip ...... 114 (Import Freight Collect)...... 19, 90-93, 101 UPS Capital...... 147 Worldwide Express Plus (to Canada) ...... 18, 76-77, 83 UPS Consulting ...... 147 Worldwide Service (to Canada)...... 70-83 UPS Customhouse Brokerage ...... 106-108 Worldwide Service Zone Chart (Export)....54-59 UPS Exchange Collect ...... 110 Worldwide Service Zone Chart UPS Internet Shipping...... 9, 112-113 (Import Freight Collect)...... 84-88 UPS Mail Innovations ...... 147 Worldwide Service Zone Chart UPS On Call Air Pickup...... 136 (3 Day Select and Standard From Canada Import Freight Collect)...... 89 UPS OnLine WorldShip...... 9, 112, 113 Worldwide Service Zone Chart UPS Packaging Supplies...... 14-15 (to Canada)...... 70-75 UPS Prepaid ...... 145 Worldwide Services Waybill ...... 115 UPS Professional Services Package Lab ...... 11 UPS Signature Tracking ...... 142 Z Zone Charts UPS SonicAir ...... 25, 60-61, 111 Domestic (Instructions)...... 22-23 UPS Supply Chain Solutions ...... 146 International Export (except Canada)....54-59 UPS Tariff...... 156 International Export (to Canada) ...... 70-75 International Import Freight Collect...... 84-88 UPS Web Site Address ...... www.ups.com International Import Freight Collect UPS World Ease...... 110 3 Day Select and Standard From Canada ...... 89 UPS Worldwide Services Waybill...... 115

V Value-Added Services ...... 102-111 Verbal Confirmation of Delivery ...... 141, 154

160 UPS Customer Service UPS On Call Air Pickup® Web site: ups.com® Web site: ups.com Telephone: 1-800-PICK-UPS® Telephone: 1-800-PICK-UPS E-mail: [email protected] UPS OnLine® Shipping Solutions UPS International Customer Service Web site: ups.com Web site: ups.com Telephone: 1-800-727-8100 Telephone: 1-800-782-7892 ® E-mail: [email protected] WorldShip Technical Support Telephone: 1-888-553-1118 Customer Service (Spanish-speaking) UPS Rate and Service Guide 1 800 877 1548 UPS SonicAir® Telephone: - - - On-Demand Rates Effective 01.06.2003 Web site: www.sonicair.ups.com Access for the Hearing Impaired Telephone for domestic shipments: 1-800-451-4550 Web site: ups.com Telephone for international shipments: 1-800-692-0898 TTY/TDD: 1-800-833-0056 UPS CapitalSM Tracking Information Web site: www.upscapital.com Web site: ups.com Telephone: 1-800-637-0620 UPS Rate and Service Guide Telephone: 1-800-457-4022 SM E-mail: [email protected] UPS Supply Chain Solutions Web site: www.ups-scs.com Billing Telephone: 1-866-822-5336 Telephone: 1-800-811-1648

UPS e-Commerce Web site: www.ec.ups.com

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