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UPS® Service and Tariff Guide 2012

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UPS® Service and Tariff Guide 2012 UPS® Service and Tariff Guide 2012 For customers located in England, Scotland, Wales and Northern Ireland Effective from 2nd January 2012 RATES IN GBP Logistics is the most powerful force in business today Discover the new logistics Logistics. It’s about getting things where they need to be, exactly when they need to be there, and doing it as efficiently as possible. But today’s logistics can offer much more than that. It’s a strategic way to add value to your business. It makes running your business easier. It lets you serve your customers better and it can help you grow. It’s the new logistics. What the new logistics can do for you The new logistics is more than just getting things to the right place at the right time at the right cost. It’s about using the movement of goods as a competitive advantage. It’s a whole new way of thinking and a powerful force for growing your business. Access to resources through UPS In a logistics-driven world, UPS is better suited to help your business succeed than any other company. You don’t need a large warehouse, distribution centre or global network to access this new logistics. You just need UPS. We have more than 400,000 dedicated employees, more than a century of logistics experience and a hard-won reputation for enabling some of the globe’s largest and most technologically advanced supply chains. We love logistics. Put the new logistics to work for you. Get started at www.thenewlogistics.co.uk. Table of Contents: PART A Small Package Services SECTION Choosing the Right Service Page 2 Determine the service that best meets your needs and find out where you can send to and 1 receive from, using our zone tables. SECTION Determining the Rate – Sending Shipments Page 11 2 Look up the rate for the service option of your choice. SECTION Determining the Rate – Receiving Shipments Page 19 3 Look up the rate for the service option of your choice. SECTION Additional Services and Charges Page 29 Learn about the value-added services we offer and determine any additional costs to your 4 shipping charges. SECTION Reference Information Page 41 Review our billing options, prohibited articles and other service restrictions, the UPS money-back guarantee, our liability and the Terms and Conditions of Carriage for small 5 package shipments. PART B Freight Services SECTION Freight Page 50 Find out about our freight services and determine the service that best meets your 6 freight shipping needs. Also, learn about other available supply chain services. Index Page 56 The most current version of this guide can be downloaded at www.ups.com. 2 PART A Small Package Services SECTION 1 Choosing the Right Service Core UPS delivery options When you ship with UPS, you can Some service limitations apply UPS is a fully integrated expect at no additional cost: to customers located in Northern delivery service, offering the • Excellent service reliability Ireland. To confirm service most comprehensive range of • Money-back guarantee* for availability and time in transit services. UPS can help you send UPS Express services details, please contact UPS on your goods domestically or • Three delivery attempts 08457 877 877. internationally, using three time • Online shipment preparation options and day-definite express services • Full visibility for your shipments If a specific service is not to ensure your goods arrive on • Convenient city centre indicated by you, the shipment the scheduled day by 9.00am, shipping locations will automatically be sent 10.30am, 12.00 noon or by the • A delivery company respected and billed as UPS Express end of day. Additionally, UPS and recognised by your where available. offers economical alternatives customers worldwide. for your less time-sensitive shipments. Import services are Full details of UPS’s additional also available. Check import rates services and charges can be found in Section 3 of this guide or click in Section 4 of this guide. on ‘Zones and Tariffs,’ under * Money Back Guarantee the ‘Calculate Time and Cost’ section of www.ups.com. Restrictions apply. Money-back guarantee will cover a refund upon request of your shipping costs if we do not attempt delivery by the applicable time. For full details of our money-back guarantee, please see page 46 of this guide and refer to our Terms and Conditions of Carriage. SECTION 2 Determining the Rate – Sending Shipments Page 11 SECTION 3 Determining the Rate – Receiving Shipments Page 19 SECTION 4 Additional Services and Charges Page 29 SECTION 5 Reference Information Page 41 SECTION 6 Freight Page 50 SERVICES 3 CHOOSING A SERVICE Service Description Features UPS Express Plus® • Next day delivery by 9.00am to most business addresses in the UK and the rest of Europe. • Money-back guarantee*. Early morning delivery for • Next day delivery as early as 8.00am, and by 9.00am at the latest, to most business addresses • Ideal when your shipment must be there by the start of the in the US and major business areas in Canada. business day. your most time-sensitive • Second business day delivery by 9.00am to most business areas in Asia. • Priority handling every step of the way for added peace of mind. shipments • Free UPS packaging available for your convenience. For early next day service to North America please check that you are located in an early • Import services available. For detailed information, please use collection area on page 5 of this guide. the ‘Calculate Time and Cost’ tool on www.ups.com. UPS Express® • Delivery to most business areas within the UK by 10.30am the next day. • Money-back guarantee*. Next morning delivery • Next day delivery as early as 10.30am, and by 12.00 noon at the latest, to most business • An ideal choice for urgent shipments that must arrive during addresses in Europe. the morning. across Europe and • Second business day delivery by 10.30am or 12.00 noon to most business addresses in the US • Free UPS packaging available for your convenience. time-definite delivery and major business areas in Canada. • Import services available. For detailed information, please use worldwide • Time-definite delivery in 2 to 3 business days by 12.00 noon to most business areas in Asia. the ‘Calculate Time and Cost’ tool on www.ups.com. Use Express NA1 service for next-day deliveries in North America and select destinations in Central and South America. See page 4 for more details. UPS Express Saver® • Delivery to most business areas within the UK by 12.00 noon the next day. • Available to more than 200 countries and territories. Delivery during the • Next business day delivery during the day to virtually all other European business areas. • Money-back guarantee*. • End of second business day delivery to most business addresses in the US and all major business • Free UPS packaging available for your convenience. next business day areas in Canada. • Import services available. For detailed information, please use across Europe and fast • Delivery during the day within 2 to 3 business days to Asia. the ‘Calculate Time and Cost’ tool on www.ups.com. delivery worldwide UPS Express Saver is sometimes referred to as UPS Saver. UPS Standard® An economical, day-definite service for less urgent shipments to destinations within the EU, • Money-back guarantee* for domestic shipments. Scheduled day-definite Liechtenstein, Norway and Switzerland. The time in transit depends on the origin and • An ideal choice when speed needs to be balanced destination country. with economy. delivery throughout • Day-specific delivery estimates let you plan delivery dates. Europe For easy reference to domestic and international UPS Standard service transit times or to determine • Convenient door-to-door service. the scheduled date of delivery, please visit ‘Calculate Time and Cost’ on the UK homepage at • The UPS Standard service between two EU member states is www.ups.com. limited to goods in free circulation in the EU. • Customs clearance services are included when appropriate. • Import services available. For detailed information, please use the ‘Calculate Time and Cost’ tool on www.ups.com. UPS Expedited An economical, day-definite service for less urgent shipments to destinations outside the EU, • Available to more than 60 countries and territories. Scheduled day-definite Liechtenstein, Norway and Switzerland. • An ideal option for less urgent shipments. • Day-definite delivery lets you plan ahead. delivery to destinations For easy reference to UPS Expedited service transit times, visit ‘Calculate Time and Cost’ on the • Door-to-door service with in-house customs clearance. outside Europe UK homepage at www.ups.com. • Import services available. For detailed information, please use the ‘Calculate Time and Cost’ tool on www.ups.com. • Not available for domestic shipments. * Money Back Guarantee Restrictions apply. Money-back guarantee will cover a refund upon request of your shipping costs if we do not attempt delivery by the applicable time. For full details of our money-back guarantee, please see page 46 of this guide and refer to our Terms and Conditions of Carriage. 4 Shipping Options to North America UPS offers a comprehensive range of services to North America, giving you the choice between speed and economy. If your business is in a location With UPS Express (NA1), our allowing an early collection (see enhanced transit times also apply following page), you can enjoy a to many cities in Canada, Mexico, next day delivery to most business Central America and South America. addresses in the US. Choose UPS Express Plus for a delivery by 9.00am, or choose our UPS Express (NA1) service for a delivery by 10.30am or by 12.00 noon, at the latest.
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