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2021 UPS® Rate & Service Guide

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2021 UPS® Rate & Service Guide 2021 UPS® Rate & Service Guide Retail Rates Updated July 11, 2021 Essential Contacts Support UPS Customer Service WorldShip® Technical Support ups.com ups.com/worldshipsupport 1-800-PICK-UPS® (1-800-742-5877) 1-888-553-1118 1-800-877-1548 En Español 1-800-782-7892 International UPS Package Design and Test Lab 1-800-811-1648 Billing 1-877-877-7229 1-800-554-9964 Hazardous Materials UPS CampusShip® Support 1-800-833-0056 Hearing Impaired – TTY/TDD Help Desk: 1-877-289-6418 (United States) [email protected] campusship.ups.com/techsupport International Shipping ® ups.com/international UPS Ground Time in Transit 1-800-782-7892 ups.com/maps Zone Charts View or download at ups.com/rates Freight Services UPS offers multiple options for shipments over 150 pounds. For more information on these services, go to pages 4-6. Air Freight Services UPS Trade Direct® ups.com/north-americanairfreight ups.com/tradedirect ups.com/internationalairfreight 1-800-742-5727 1-800-443-6379 UPS Worldwide Express Freight® Services Ocean Freight Services UPS Worldwide Express Freight at ups.com ups.com/oceanfreight 1-800-782-7892 1-800-443-6379 UPS Express Critical® Express Shipping 1-800-714-8779 UPS Solutions Visit ups.com/services to view the full portfolio of UPS services. The UPS Store® UPS Mail Innovations® theupsstore.com ups.com/mailinnovations 1-800-789-4623 1-800-500-2224 UPS Capital® UPS Supply Chain Solutions® upscapital.com ups.com/supplychainsolutions 1-877-263-8772 1-800-742-5727 Parcel Pro® parcelpro.com 1-888-683-2300 Stay on top of the latest UPS news, announcements and critical updates via e-mail at ups.com/subscribe. 2021 Updates Updates to this guide are as follows: April Service Restrictions Tobacco and Vaping Products update ............................................................................................................................ page 9 Other Charges 5 Additional Handling description update ...................................................................................................................page 124 ® July UPS Freight Services Discontinued Truckload and Less-Than-Truckload (LTL) service update .............................pages 2-26, 128-144 UPS Capital® 11 InsureShieldTM Shipping Insurance update ................................................................................................................... page 6 UPS Export Zone Chart Zone update to UPS Worldwide Express Freight®: Egypt, Kenya, Mauritius and Réunion ..........pages 29-31 UPS Import Zone Chart Zone update to UPS Worldwide Express Freight: Egypt, Kenya, Mauritius and Réunion ............pages 39-41 ® UPS My Choice for Business Premium Added new Premium service option and description ........................................................................................page 117 ups.com How To Use This Guide Find what you need to ship your packages – from services and rates to packaging and payment – in the following pages. For your convenience, the “UPS® Rate and Service Guide” is divided into four sections that cover each of the primary steps involved in preparing and processing a shipment. At the beginning of each section, further detail as to what is covered in that section is provided. Essential information regarding the general terms and conditions of service governing UPS and its affiliates in the transportation of packages and UPS Worldwide Express Freight® Midday and UPS Worldwide Express Freight® pallets in the United States is provided in the “UPS Tariff/Terms and Conditions of Service – United States” available at ups.com/terms. Section 1 CHOOSING A SERVICE PAGES 3-9 Determine the service that best meets your needs for domestic, export and import shipping. Also, learn about certain service restrictions that may apply. Section 2 PREPARING A SHIPMENT PAGES 10-24 Information about how you package a shipment, determine the rate and get the shipment to UPS is provided. Section 3 DETERMINING THE RATE PAGES 25-138 Determine the rates and zones for domestic, export and import shipments. Also, learn about value-added services that are available. Section 4 TRACKING AND PAYMENT PAGES 139-144 Convenient and up-to-the-minute ways to track shipments are reviewed, as well as an explanation of the UPS invoice, its presentation and various billing and payment options. 2 ups.com Table of Contents In this “UPS® Rate and Service Guide”, you will find the 2021 UPS Package Retail Rates for the 48 contiguous states, effective July 11, 2021 (unless otherwise noted). Shippers who do not receive Daily Rates will be charged Retail Rates. This Guide also applies to customers who have packages processed at The UPS Store® locations, UPS Customer Centers, UPS Alliance Locations or UPS Authorized Shipping Outlet locations.* You will also find service and rate information for Air Freight. The most current version of this Guide can be downloaded at ups.com/rates. * Third-Party Retailer charges for value-added services and other surcharges may vary from the charges set forth herein. All charges by UPS Authorized Shipping Outlets and certain UPS Alliance Locations may vary, but packages processed at those locations still are subject to the general terms and conditions set forth herein. Choosing a Service Determining the Rate (continued) UPS® Services ...................................................4 Export (continued) ® Service Restrictions............................................7 UPS Worldwide Saver .........................................82 UPS Worldwide Expedited® ................................... 85 Preparing a Shipment UPS® Standard To Canada ......................................................88 .....................................11 Special Packaging Needs To Mexico .......................................................91 .........................................13 Packaging Guidelines Import .............................................................94 Determine the Weight and Size..............................16 Shipment Pricing................................................94 Shipping Solutions . 21 UPS Worldwide Express Plus .................................. 95 UPS Worldwide Express NA1® ................................. 95 Pickup and Drop-off Availability............................23 UPS Worldwide Express........................................ 95 Determining the Rate UPS Worldwide Express Freight Midday.....................98 UPS Worldwide Express Freight...............................99 Determine the Rate ...........................................26 UPS Worldwide Saver .........................................100 Determine the Rate and Zone................................27 UPS Worldwide Expedited....................................103 West and East State Classifications . .28 UPS 3 Day Select® from Canada..............................106 Export .........................................................29 UPS® Standard Worldwide Zone Chart . 29 From Canada..................................................107 Canada Zone Chart ..........................................33 From Mexico ..................................................109 UPS® Standard Zone Chart (to Mexico).................... 38 Value-Added Services...............................................112 Import.........................................................39 Package..........................................................114 Worldwide Zone Chart . 39 UPS Returns® ...................................................121 UPS 3 Day Select® and North American Freight.......................................128 UPS® Standard Zone Chart (from Canada) ..................42 North American Air Freight ...................................130 UPS® Standard Zone Chart (from Mexico) . 43 UPS Worldwide Expedited® Ground Freight ...............132 Domestic..........................................................44 Other Charges .........................................................113 UPS Next Day Air® Early........................................44 Package..........................................................124 UPS Next Day Air® ..............................................48 North American Freight.......................................129 UPS Next Day Air Saver® ........................................52 North American Air Freight ...................................131 UPS 2nd Day Air A.M.®...........................................56 UPS Worldwide Expedited Ground Freight.................133 UPS 2nd Day Air®................................................60 Customs Brokerage..................................................134 UPS 3 Day Select® ...............................................64 UPS® Ground.....................................................68 Tracking and Payment UPS® Simple Rate ...............................................72 Track Your Shipment . 140 UPS Next Day Air® Freight ......................................74 Reviewing Your Invoice.............................................142 UPS 2nd Day Air® Freight........................................74 UPS 3 Day Freight®...............................................74 Index......................................................................145 UPS Next Day Air® Freight NGS ................................75 UPS 2nd Day Air® Freight NGS..................................75 UPS 3 Day Freight® NGS.........................................75 Export ..............................................................76 Shipment Pricing.................................................76 UPS
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