NEWSCASTOR

MANNER NEWSLETTER 2018

An even better partner

MIKKO LIETZEN 3

PERSONNEL NEW PRODUCT PRODUCTS

Introducing Easy-to-manoeuvre Customisation is the Manner’s Twist twin wheel solution for special management team castor requirements 2 4 6

SMART MOVES ON MANNER CASTORS EDITORIAL

Jarmo Kallio, Financial Manager Age: 59 An even better partner Education: BBA, accounting, a number of training courses, e.g. Lifim, financial administration I joined Manner just over a year ago. I’ve since learned that a castor is not simply a castor. Our Hobbies: ice hockey, cycling and working out, trekking, customers’ requirements concerning quality, functionality, appearance and installability have com- Manage- boating and fishing, visiting his summer cottage pletely changed my perception of castors. It is understanding these requirements and developing Family: wife, two children and a dog the products that make this industry so interesting and challenging. ment Interests: nature, animals, birds, watching sports Our customers are at the heart of our operations, and it has been a pleasure to see how long tradition and wide experience have given Manner the ability to find solutions to our customers’ team Mikko Lietzen, Managing Director everyday needs. Our desire to fulfil our customers’ wishes is obvious throughout the entire chain, Age: 39 from R&D to production and sales. Over the year, we have worked together with our customers to Education: engineer, eMBA develop small and large castor solutions. Hobbies: basketball, gym, cycling, skiing Reliability and the high quality of our products are our strong points, which we want to strength- Family: partner en even further, and this also applies to their customisability. In fact, most of the products we deliv- Interests: travelling, basketball and nature er are even now bespoke. The ability to produce customised solutions means requirements that are a pleasure to find solutions to in collaboration with the customer. We are not happy with merely Jukka Immonen, Sales Director meeting the standards – they must be exceeded! Age: 50 Long tradition and the way we operate form a great basis for the further development of our Education: MBA business. We will continue to invest in this also in the future. We will allocate more resources to the Hobbies: golf, downhill skiing, reading, development of our product range, production and customer service skills. We want to be an even Family: wife, four children, three of whom still live at better partner for our customers. home, a dog Interests: popular science and bad jokes

Magnus Nylund, Technology Manager Age: 54 Education: engineer Hobbies: hunting, fishing, canoeing, photography, nature MIKKO LIETZEN MANAGING DIRECTOR, MANNER Family: wife, two grown-up children and a dog Interests: technology, engines and motors

NEWSCASTOR is Manner’s newsletter that features news about the company, introductions to our staff members and information about Manner’s products. We would like to hear your feedback, ideas and suggestions. Please send them to [email protected]

2 NEWSCASTOR NEWSCASTOR 3 Manner’s new, modern look Coming soon! is a nod to its history Twist twin wheel castor Manner has revamped its visual appearance, colours are stylish and emphasise the company’s which is reflected on the company website and Finnish roots. The clear and bold Futura contin- Our R&D unit listens to customer feedback, and we decided to in its demo videos as well as in its printed mate- ues to be Manner’s typeface. The company has design a new product to meet their requirements. rials. The new timeless look found its inspiration been using it for quite a while, and it has now in Manner’s long history, yet it is on trend and been brought up to date. reaches out to the future. Manner’s familiar blue colour as well as its logo have been retained, The strong and clear layout together with stream- representing tradition, while the new features lined content reflect Manner’s reliability. The new include a clearer and more streamlined presenta- presentation gives Manner’s high-quality prod- Modern design Easy to customise tion of the content. ucts more visibility, and the explanatory icons enhance the clarity of the different product lines. Manner’s traditional fresh blue has been kept in the new look, and the shades of blue are The new look was designed by the advertising Two heights now accompanied by pure white. Together, the agency doop dmp Oy. ● Minimal play in castor construction Easy to fit

Easy manoeuvrability Easy-to-use brake

The e-SMART product Industrial history at Guided by feedback from video premiere the Manner Museum our customers, we wanted to create a castor with a brake Manner’s new series of product videos started Very few companies have their own museum, but with our multitasker Tango in the spotlight, and Manner does. A company with such a long histo- that is easy to use. now it’s time for our flagship product e-SMART ry has a lot to show, and Manner, with a history to shine. The video shows all e-SMART’s great dating back more than a century, has manufac- MANNER R&D UNIT features and the benefits it has to offer users in tured a wide range of products from tin roofs, detail. radio masts and mines to modern castor products.

4 NEWSCASTOR NEWSCASTOR 5 Customisation – products Finding solutions together with the tailored customer

to meet The customer’s requirements are explored, customers’ and Manner works closely with the cus- tomer to find the best solution. At Manner, needs customisation means either modifying a standard product or designing a new one so Manner has hundreds of pre-designed castor that it meets the customer’s needs perfectly. solutions suitable for a great variety of ap- Customisation may relate to the product’s plications. Sometimes, however, a customer appearance, fittings, functionality, dura- has a requirement that cannot be fulfilled with bility, resistance to certain conditions or a standard product. Manner is ready to step usability. Manner ensures that the product in to develop and adapt a product so that it meets the standard requirements as well better suits the customer’s needs. Manner’s as those agreed on in the specifications. production and processes are designed to Around 70% of our products are already provide customers with tailor-made products tailor-made to meet our customers’ specific efficiently and flexibly. requirements. ●

Manner plant, where everyone enjoyed delicious Manner’s food and refreshments, catered by the renowned Café Bryggan in Hanko. importer event The entire Manner workforce hosted the summer and summer party for importers and stakeholders, which was arranged on this scale for the first time, and the party Mayor of Hanko, Denis Strandell, was also among the guests. Manner organised an importer event for its key par- tners in Helsinki between 14 and 15 June. The two- After the welcome speech by Mikko Lietzen, Man- day event was attended by a dozen partners, who ner’s Managing Director, the guests enjoyed a deli- heard interesting success stories about Manner’s cious barbeque and music by of Finland products and participated in workshops and discus- winner Mikko Sipola. Later in the evening the party sions about the development of the collaborative really got going with KEJ – Koveria Ei Jätetä, a operations. The guests also went on a boat trip in well-known Finnish cover band. Everyone at Man- the beautiful archipelago, and the event culminated ner would like to thank everybody who participated in a large summer party arranged in the yard of the in the importer event and summer party. ●

6 NEWSCASTOR NEWSCASTOR 7 Manner contact information

FACTORY

Manner’s head office and factory are located in Hanko, a beautiful coastal town on the southernmost tip of Finland.

SALES

Manner’s network of distributors in Finland and overseas serve customers locally. Find a distributor at: www.manner.fi

Oy Mannerin Konepaja Ab | PO Box 3, 10901 Hanko Finland | Tel. +358 19 222 001 [email protected] | www.manner.fi | Manner Castors