I’VE BEEN HACKED How I Survived Kim Fairchild Information provided in this presentation is my opinion only. I am also not an expert in this field, nor do I play one on TV. The suggestions, recommendations, programs, and websites that I discuss are not endorsed by NSHE. POLL TIME

Get it?  AGENDA Signs of Trouble Resolution Steps How to Protect Yourself ■ Receipt of Weird/Threatening Email ■ Friends reporting my weird messages to them on Facebook Signs of Messenger ■ Receipt of 2nd Weird/Threatening Trouble Email ■ And then……the clouds opened up and I was…… EMAIL BOMBED An email bombing is an attack on your inbox that involves sending massive amounts of messages to your email address. They are often confirmation emails for newsletters and subscriptions.

An email bombing is a distraction used to hide an important email in your inbox. For example, an attacker might have gained access to one of your online shopping accounts such as Amazon and ordered something. The confirmation email gets buried so you don’t see it.

Houston, we have a problem……. EMOTIONAL RANGE Immediate Resolution Steps

■ Updated Facebook status about hacking ■ Changed Facebook password ■ Logged out of all social media (Facebook, LinkedIn, Instagram) ■ Started changing ALL passwords on ALL sites ■ Froze credit through Experian Immediate Resolution Steps Day 4 ■ Reported incident / emails to Federal Trade Commission ID Theft Hotline @ 1.877.438.4338 ■ Called Social Security Administration ■ Put Fraud Alert on Credit File ■ Had new credit/debit cards issued IT CAN HAPPEN TO YOU

Protect yourself before it happens….

Social Media Sites…….just to name a few • Facebook • Flip • Skype • You Tube • Twitch • FourSquare • Whats App • CouchSurfing • Tagged • We Chat • Giffy • Badoo • Instagram • Mix • MySpace • QQ • The-Dots • Snapfish • Tik Tok • Tumblr • Care2 • Twitter • Qzone • Flixter • SnapChat • Reddit • ReverbNation • LinkedIn • Viber • NextDoor • Flickr • Pinterest • UpStream • MeetUp • Line • Classmates • WT.Social • Telegram • And many more….. • Triller • Medium Social Media •Be cautious about all social media posts Protect •Limit social media accounts to just a few •Log out of social media when not in use Yourself Email •Use two email accounts if possible Social Media Pwnd? & Email •Visit haveibeenpwned.com to see if your email has been pawned Protect Yourself Passwords ■ Use two-factor authentication when available ■ Passwords – Change them frequently – Make them strong / not common – Do not use the same password on different accounts – Use haveibeenpwned.com to see if your password has been exposed ■ Use free or paid password manager programs – LastPass – free and paid – 1Password - $40.00 annually – Myki – free ■ Create your own password manager program Protect Yourself Credit ■ Invest in a credit monitoring program – Experian - $12.99 average monthly – LifeLock - $9.99 - $29.99 – average monthly – IdentityForce - $100 – annually – ID WatchDog – offered by NSHE through voluntary programs/benefits ■ Freeze credit file ■ Freeze / lock credit card(s) that are not frequently used ■ Put all recurring monthly charges (Netflix, Hulu, Apple, etc.,) on one card ■ Run internet security, anti-virus/anti- malware on all your devices – Ensure spam filtering is turned on for emails Protect – Keep current on software updates ■ Security questions Yourself – Recommend you never answer honestly – Pick a random word as your Other Ways answer (ex: pickles) – For multiple questions just add a 1 or 2 after the word Helpful Links  Identitytheft.gov

 Experian.com   SSA.gov ME: [email protected]

 Idwatchdog.com

 Haveibeenpwned.com QUESTIONS