P.65 2020 Annual Report
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Annual Report and Accounts 2020 Travis Perkins plc Perkins Travis Annual Report and Accounts 2020 Accounts and Report Annual Building for the future Getting the fundamentals right The Covid-19 pandemic has acted as a catalyst for change in our business and has provided the opportunity to accelerate some of our strategic initiatives to strengthen the core of the business and position us well for the future. The impact of the pandemic meant that our 2020 financial performance was lower than in 2019, but we have demonstrated great resilience. Getting it right for our: Colleagues, customers, suppliers and shareholders Customers - see page 16 Strategy - see page 18 Suppliers - see page 65 Colleagues - see page 66 Strategic report Governance Financial statements Other information www.travisperkins.co.uk www.toolstation.com www.benchmarxkitchens.co.uk www.bssindustrial.co.uk www.ccfltd.co.uk www.keyline.co.uk www.wickes.co.uk www.cityplumbing.co.uk www.theunderfloorheatingstore.com Travis Perkins plc Annual Report and Accounts 2020 1 What’s in our report Strategic report 3 Governance 75 Financial statements 121 Other information 189 Strategic report Governance 3 Financial performance 76 Board of Directors 4 At a glance 78 Chairman’s introduction 6 Chairman’s statement 79 Corporate governance report 8 Chief Executive’s report 84 Nominations Committee report 12 Investment case 87 Audit Committee report 14 Market dynamics 93 Directors’ Remuneration report 16 Business model 97 Remuneration Policy report 18 Our ambition & strategy 105 Annual Remuneration report 24 Strategy in action 117 Directors’ report 26 Key performance indicators (KPIs) 119 Statement of Directors’ responsibilities 28 Business performance and priorities 32 Merchanting Financial statements 34 Plumbing & Heating 122 Independent Auditor’s report 35 Toolstation 131 Consolidated income statement 36 Wickes highlights 131 Consolidated statement of 40 Financial performance comprehensive income 44 Statement of principal risks and 132 Consolidated balance sheet uncertainties 133 Consolidated statement of 52 Sustainability overview changes in equity 71 Section 172 statement 134 Consolidated cash flow statement 73 Non-financial information statement 135 Notes to the consolidated financial statements 179 Company balance sheet 180 Company statement of changes in equity 181 Notes to the Company’s financial statements Other information 190 Five-year summary 192 Other shareholder information Throughout the Strategic Report, and consistent with prior years, alternative performance measures (“APMs”) are used to describe the Group’s performance. These are not recognised under IFRS or other generally accepted accounting principles (“GAAP”). The Board manages and assesses the performance of the business on these measures and believes they are more representative of ongoing trading and facilitate meaningful year-on-year comparisons and hence provide useful information to shareholders. APMs are defined in the notes to the financial statements and reconciled to the closest GAAP measure. 2 Travis Perkins plc Annual Report and Accounts 2020 Strategic report Governance Financial statements Other information Financial performance Like-for-like revenue Adjusted EPS Return on capital employed (7.1%) 42.4p 5.5% 2019: 3.8% 2019: 112.7p 2019: 10.1% Revenue £6,158m Operational highlights 2019: £6,956m – Continued progress on strategic agenda Adjusted operating profit across digital enablement, customer fulfilment, process simplification and branch network rationalisation despite the £227m challenges of Covid-19 2019: £442m – Toolstation’s strong outperformance of the market maintained with like-for-like growth Covenant net debt of 22.2%. Branch rollout continues at pace in the UK and Europe – Robust second-half recovery in £40m Merchanting and P&H driven by repairs, 2019: £344m maintenance and improvement demand Loss after tax – Wickes taking market share with like-for-like growth of 5.5%. Demerger £22m process recommenced 2019: profit after tax £123m Travis Perkins plc Annual Report and Accounts 2020 3 At a glance Travis Perkins is the largest distributor of building materials and products in the UK, serving a broad range of end markets from generalist to specialist propositions in the building, construction and home improvement markets Large and varied Broad geographical Engaged colleagues in Mature branch customer base spread in the UK the UK and Europe network 200k £6.2bn 29k 1,976 Trade credit customers Revenue Colleagues Branches Our key brands 543 branches 5,400 colleagues £0.6bn revenue Toolstation 846 branches 11,700 colleagues Merchants £3.1bn revenue 354 branches 3,500 people £1.1bn revenue Plumbing & heating 233 branches 8,300 colleagues Retail £1.4bn revenue 4 Travis Perkins plc Annual Report and Accounts 2020 Strategic report Governance Financial statements Other information The Group’s strategic aim is to deliver best-in-class service to trade customers, through businesses with clear competitive advantages and strong, market-leading positions Focus on the trade One of Europe’s fastest growing suppliers of tools, accessories and building supplies to trade and DIY customers, through a market-leading multi-channel offering The UK’s largest network of builders merchants, supplying building materials, tool hire and kitchen products to trade customers ranging from sole traders to national housebuilders Regional split ● South-East: 31% ● North & Scotland: 25% ● Midlands: 24% Suppliers of specialist solutions to main contractors and ● Wales and South-West: 20% subcontractors in the residential, infrastructure, commercial and industrial construction sectors Product mix Plumbing & heating: 36% Heavyside: 32% An integrated branch network with online capability supplying installer Lightside: 19% and contract customers with an extended range of plumbing and Timber: 13% heating products, including its successful own-brand ranges Distribution Digitally-led, service-enabled, home improvement business, Collect: 40% with sales split almost equally between DIY, small trade Deliver: 60% customers and installed Do It For Me projects Cash or credit Cash: 40% Credit: 60% Travis Perkins plc Annual Report and Accounts 2020 5 Chairman’s statement “I am enormously proud of the role the Group has played and the attitude shown by our colleagues in responding to the Covid-19 pandemic. This resilience, driven by the values we hold, will stand the Group in good stead for the future” Introduction It is with great pleasure that I introduce the Annual Report for the Group for the year ended 31 December 2020. As I prepare to hand over the Chair to Jasmine Whitbread at the end of March it brings the opportunity to reflect back on what has been an extraordinary year for all of us. The most important message I wish to convey is one of sincere gratitude for the commitment and energy that all the people across the Travis Perkins Group have shown in responding to the challenges of the Covid-19 pandemic and in playing their vital part in keeping the Stuart Chambers construction industry supplied. I am Chairman enormously proud of the role the Group has played and the attitude shown by our colleagues and I firmly believe that this resilience, driven by the values we hold, will stand the Group in good stead for the future. Performance The safety of everyone who interacts with us, most often our colleagues, customers and suppliers, is of paramount importance to the Group. In 2020 we faced the challenge of working safely whilst adapting to the requirements of Covid-19 and amended our business models. This has been difficult, with the five fatal accidents involving our businesses providing a stark reminder of the Covenant net debt risks we can generate for ourselves and others. Whilst there have been areas of important progress, it is clear to me that in 2020 we did not always meet the high standards we set for ourselves and are rightly £40m thoughtful about how we can improve our 2019: £344m safety performance. Return on capital employed In a year of considerable uncertainty containing two lockdowns the Group produced a creditable performance. Total Group revenues were down 11% but this masks significant progress in many areas 5.5% driven by digital innovation and strong 2019: 10.1% customer propositions in both the DIY and the trade home improvement markets. 6 Travis Perkins plc Annual Report and Accounts 2020 Strategic report Governance Financial statements Other information On a statutory basis operating profit reduced In addition, John Rogers has taken over as to £77m (2019: £232m) reflecting the costs chairman of the Audit Committee and Pete of the restructuring programme necessitated Redfern, Marianne Culver and Blair Driven by our values – by the pandemic. Adjusted operating profits Illingworth joining the Audit, Remuneration reshaping our purpose decreased by 49% to £227m, with all and Stay Safe Committees respectively. businesses impacted, although Wickes and Furthermore, Blair assumed chairmanship of Toolstation delivered highly resilient the Stay Safe Committee from 1 January 2021. Cornerstones performances due to their digitally enabled Our values - the Cornerstones - are business models and exposure to the DIY In 2020, Nick Roberts also announced that and local trade market segments. he was broadening the membership of the the foundations of culture and life in Group Leadership Team (“GLT”) to include Travis Perkins Group. They shape the Strategy the operational leaders of each major way we think and act and our