NHS - Emergency Department Activity

Attendances and Performance against the 4-hour Waiting Time Standard This is an ISD Scotland National Statistics release.

The Scottish Government waiting time standard for emergency departments is that 98 % of all attendances should be seen within 4 hours. The figures presented in these tables detail the performance of each individual site and NHS board against the standard.

Time Period: Apr-10 to Mar-11 Source: A&E data mart, ISD Scotland Date: 07 May 2012

List of Tables

Table 1: Attendances and performance against 4-hour standard, Apr-10 to Mar-11 Total attendances, number of attendances breaching standard and attendances meeting standard (number and percentage). Figures are given at site and NHS Board level.

Table 2: Attendances, Apr-10 to Mar-11 Summary table of attendances only. Figures are given at site and NHS Board level.

Table 3: Performance against 4-hour standard, Apr-10 to Mar-11 Summary table of percentage of attendances meeting standard. Figures are given at site and NHS Board level.

Notes:

1) The waiting time is defined as the time of arrival until the time of discharge, admission or transfer.

2) New presentations only; excludes planned return and recall attendances.

3) There are two types of site that provide emergency care; • ED - Emergency Departments; sites that provide a 24 hour emergency medicine consultant led service • MIU/Other - sites including minor injuries units (MIU), small and health centres in rural areas that carry out emergency department related activity and are GP or Nurse led. They may or may not be open 24 hours.

4) The information presented is based on data under development, the quality and accuracy are being monitored.

Table manipulation:

The tables in this spreadsheet can be expanded to reveal figures at site level within each NHS board. Collapse or expand each table by pressing either the 1 or 2 button found at the top left-hand side of the sheet. Alternatively, each individual NHS board can be expanded or collapsed by pressing the + (plus) or ̶ (minus) buttons down the left hand side of the sheet.

Notes Page 1 of 27 NHS Scotland - Emergency Department Activity

Table 1: Attendances and performance against 4-hour standard, Apr-10 to Mar-11

← to view sites within a NHS Board click on + in the margin

Apr-10 May-10 Jun-10 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%)

SCOTLAND (a), (b), (c), (d), (e) 136,447 3,923 132,524 97.1 149,538 4,153 145,385 97.2 142,960 3,725 139,235 97.4

Ayrshire & Arran (a) 9,709 203 9,506 97.9 10,558 206 10,352 98.0 10,209 194 10,015 98.1 ED Ayr 3,653 66 3,587 98.2 4,005 70 3,935 98.3 3,848 43 3,805 98.9 Crosshouse Hospital 5,719 137 5,582 97.6 6,145 136 6,009 97.8 5,898 151 5,747 97.4 MIU/Other Arran War Memorial Hospital 226 - 226 100.0 246 - 246 100.0 271 - 271 100.0 Davidson 53 - 53 100.0 xxxx xxxx Girvan Community Hospital xxxx 99-99100.0 124 - 124 100.0 Lady Margaret Hospital 58 - 58 100.0 63 - 63 100.0 68 - 68 100.0

Borders (b) 2,117 18 2,099 99.1 2,315 34 2,281 98.5 2,248 41 2,207 98.2 ED 1,912 18 1,894 99.1 2,100 34 2,066 98.4 2,024 41 1,983 98.0 MIU/Other Hawick Cottage Hospital 81 - 81 100.0 92 - 92 100.0 92 - 92 100.0 62 - 62 100.0 69 - 69 100.0 91 - 91 100.0 34 - 34 100.0 38 - 38 100.0 26 - 26 100.0 28 - 28 100.0 16 - 16 100.0 15 - 15 100.0

Dumfries & Galloway 4,419 205 4,214 95.4 4,609 248 4,361 94.6 4,512 165 4,347 96.3 ED Dumfries & Galloway Royal Infirmary 3,149 174 2,975 94.5 3,360 216 3,144 93.6 3,246 146 3,100 95.5 Galloway Community Hospital 1,054 31 1,023 97.1 1,047 32 1,015 96.9 1,067 19 1,048 98.2 MIU/Other Castle Douglas Hospital 45 - 45 100.0 55 - 55 100.0 50 - 50 100.0 Kirkcudbright Hospital 79 - 79 100.0 79 - 79 100.0 81 - 81 100.0 Moffat Hospital 38 - 38 100.0 29 - 29 100.0 29 - 29 100.0 Newton Stewart Hospital 54 - 54 100.0 39 - 39 100.0 39 - 39 100.0

Fife 7,359 227 7,132 96.9 8,179 374 7,805 95.4 7,832 314 7,518 96.0 ED Queen Margaret Hospital 3,396 127 3,269 96.3 3,988 236 3,752 94.1 3,745 187 3,558 95.0 Victoria Hospital 3,561 100 3,461 97.2 3,636 137 3,499 96.2 3,602 127 3,475 96.5 MIU/Other Adamson Hospital 111 - 111 100.0 124 - 124 100.0 135 - 135 100.0 St Andrews Memorial Hospital 291 - 291 100.0 431 1 430 99.8 350 - 350 100.0

Forth Valley 6,450 300 6,150 95.3 7,167 370 6,797 94.8 6,710 319 6,391 95.2 ED Stirling Royal Infirmary 4,731 295 4,436 93.8 5,110 365 4,745 92.9 4,833 318 4,515 93.4 MIU/Other Falkirk & District Royal Infirmary 1,719 5 1,714 99.7 2,057 5 2,052 99.8 1,877 1 1,876 99.9

Grampian 12,097 313 11,784 97.4 12,848 139 12,709 98.9 12,528 128 12,400 99.0 ED 5,271 202 5,069 96.2 5,488 110 5,378 98.0 5,227 93 5,134 98.2 Dr Gray's Hospital 1,861 89 1,772 95.2 2,021 24 1,997 98.8 1,966 18 1,948 99.1 Royal Aberdeen Children's Hospital 1,652 9 1,643 99.5 1,734 5 1,729 99.7 1,652 10 1,642 99.4 MIU/Other 102 - 102 100.0 86 - 86 100.0 150 - 150 100.0 Chalmers Hospital 289 3 286 99.0 330 - 330 100.0 325 - 325 100.0 29 - 29 100.0 29 - 29 100.0 28 - 28 100.0 793 6 787 99.2 904 - 904 100.0 917 4 913 99.6 Insch & District War Memorial Hospital 80 - 80 100.0 65 - 65 100.0 61 - 61 100.0 41 - 41 100.0 54 - 54 100.0 43 - 43 100.0 Jubilee Hospital 271 1 270 99.6 283 - 283 100.0 289 - 289 100.0

Table1 Page 2 of 27 Apr-10 May-10 Jun-10 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Kincardine Community Hospital 121 - 121 100.0 147 - 147 100.0 133 - 133 100.0 52 - 52 100.0 78 - 78 100.0 96 - 96 100.0 Peterhead Community Hospital 1,090 3 1,087 99.7 1,179 - 1,179 100.0 1,151 3 1,148 99.7 92 - 92 100.0 102 - 102 100.0 95 - 95 100.0 43 - 43 100.0 43 - 43 100.0 55 - 55 100.0 111 - 111 100.0 84 - 84 100.0 77 - 77 100.0 Turriff Cottage Hospital 199 - 199 100.0 221 - 221 100.0 263 - 263 100.0

Greater Glasgow & Clyde (c) 39,352 1,291 38,061 96.7 43,022 1,367 41,655 96.8 40,937 1,178 39,759 97.1 ED Glasgow Royal Infirmary 6,097 302 5,795 95.0 6,466 330 6,136 94.9 6,181 243 5,938 96.1 Inverclyde Royal Hospital 2,854 76 2,778 97.3 3,148 66 3,082 97.9 2,950 80 2,870 97.3 Royal Alexandra Hospital 5,862 235 5,627 96.0 6,644 319 6,325 95.2 6,423 218 6,205 96.6 RHSC Glasgow 3,880 58 3,822 98.5 4,124 79 4,045 98.1 3,567 57 3,510 98.4 Southern General Hospital 3,917 159 3,758 95.9 4,309 106 4,203 97.5 4,133 146 3,987 96.5 Stobhill Hospital (ED) 2,408 48 2,360 98.0 2,562 66 2,496 97.4 2,560 16 2,544 99.4 Victoria Infirmary (ED) 5,131 248 4,883 95.2 5,690 126 5,564 97.8 5,423 236 5,187 95.6 Western Infirmary / Gartnavel General 5,260 155 5,105 97.1 5,566 216 5,350 96.1 5,316 172 5,144 96.8 MIU/Other Stobhill Hospital (MIU) 1,229 - 1,229 100.0 1,454 - 1,454 100.0 1,385 - 1,385 100.0 Vale of Leven District General Hospital 1,259 10 1,249 99.2 1,439 13 1,426 99.1 1,463 10 1,453 99.3 Victoria Infirmary (MIU) 1,455 - 1,455 100.0 1,620 46 1,574 97.2 1,536 - 1,536 100.0

Highland 7,676 123 7,553 98.4 9,137 141 8,996 98.5 9,074 96 8,978 98.9 ED 745 9 736 98.8 941 9 932 99.0 981 6 975 99.4 General Hospital 468 4 464 99.1 528 6 522 98.9 545 7 538 98.7 Lorn & Islands District General Hospital 436 6 430 98.6 587 16 571 97.3 606 7 599 98.8 2,645 69 2,576 97.4 2,926 73 2,853 97.5 2,853 43 2,810 98.5 MIU/Other Aviemore Health Centre 194 1 193 99.5 181 - 181 100.0 246 - 246 100.0 Campbeltown Health Centre 397 3 394 99.2 523 2 521 99.6 472 3 469 99.4 County Hospital Invergordon 131 1 130 99.2 181 - 181 100.0 128 - 128 100.0 Dunoon & District General Hospital 585 4 581 99.3 837 5 832 99.4 671 6 665 99.1 Dunaros Hospital 45 - 45 100.0 60 4 56 93.3 76 3 73 96.1 Dunbar Hospital 179 1 178 99.4 216 - 216 100.0 204 - 204 100.0 Ian Charles Hospital 96 2 94 97.9 119 - 119 100.0 130 - 130 100.0 88 2 86 97.7 86 - 86 100.0 88 - 88 100.0 49 - 49 100.0 34 - 34 100.0 72 - 72 100.0 Mackinnon Memorial Hospital 321 13 308 96.0 347 13 334 96.3 406 6 400 98.5 Mid Argyll Hospital 305 1 304 99.7 406 3 403 99.3 409 4 405 99.0 Town and County Hospital, Nairn 275 1 274 99.6 265 - 265 100.0 290 - 290 100.0 172 3 169 98.3 308 4 304 98.7 309 9 300 97.1 165 - 165 100.0 193 - 193 100.0 210 - 210 100.0 Victoria Hospital 380 3 377 99.2 399 6 393 98.5 378 2 376 99.5

Lanarkshire (d) 16,550 210 16,340 98.7 17,887 345 17,542 98.1 16,880 273 16,607 98.4 ED Hairmyres Hospital 4,783 97 4,686 98.0 5,063 148 4,915 97.1 4,933 124 4,809 97.5 Monklands Hospital 5,707 67 5,640 98.8 6,264 96 6,168 98.5 6,007 84 5,923 98.6 Wishaw General Hospital 5,700 46 5,654 99.2 6,198 101 6,097 98.4 5,758 65 5,693 98.9 MIU/Other Kello Hospital 182 - 182 100.0 156 - 156 100.0 71 - 71 100.0 Lady Home Hospital 178 - 178 100.0 206 - 206 100.0 111 - 111 100.0

Lothian (e) 19,583 982 18,601 95.0 21,256 772 20,484 96.4 20,243 940 19,303 95.4 ED RHSC 3,125 15 3,110 99.5 3,570 26 3,544 99.3 3,339 26 3,313 99.2 Royal Infirmary of Edinburgh 9,208 520 8,688 94.4 9,772 409 9,363 95.8 9,283 654 8,629 93.0 St John's Hospital at Howden 4,205 386 3,819 90.8 4,579 287 4,292 93.7 4,394 218 4,176 95.0 (ED) 1,412 60 1,352 95.8 1,446 50 1,396 96.5 1,420 42 1,378 97.0 MIU/Other Belhaven Hospital 24 - 24 100.0 24 - 24 100.0 16 - 16 100.0 Edington Cottage Hospital 140 - 140 100.0 168 - 168 100.0 167 - 167 100.0 Western General Hospital (MIU) 1,469 1 1,468 99.9 1,697 - 1,697 100.0 1,624 - 1,624 100.0

Table1 Page 3 of 27 Apr-10 May-10 Jun-10 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%)

Orkney 223 - 223 100.0 321 2 319 99.4 301 1 300 99.7 MIU/Other Balfour Hospital 223 - 223 100.0 321 2 319 99.4 301 1 300 99.7

Shetland 642 1 641 99.8 804 - 804 100.0 819 6 813 99.3 ED Gilbert Bain Hospital 642 1 641 99.8 804 - 804 100.0 819 6 813 99.3

Tayside 9,620 47 9,573 99.5 10,739 149 10,590 98.6 9,944 69 9,875 99.3 ED 4,047 39 4,008 99.0 4,512 80 4,432 98.2 4,086 40 4,046 99.0 2,071 6 2,065 99.7 2,527 67 2,460 97.3 2,327 28 2,299 98.8 MIU/Other Aberfeldy Cottage Hospital 8 - 8 100.0 6 - 6 100.0 5 - 5 100.0 Infirmary 1,333 1 1,332 99.9 1,331 2 1,329 99.8 1,232 - 1,232 100.0 Blairgowrie Community Hospital 251 - 251 100.0 305 - 305 100.0 294 - 294 100.0 Brechin Infirmary 291 - 291 100.0 372 - 372 100.0 299 - 299 100.0 Crieff Community Hospital 201 - 201 100.0 226 - 226 100.0 196 - 196 100.0 Links Health Centre, Montrose 643 - 643 100.0 514 - 514 100.0 673 1 672 99.9 Pitlochry Community Hospital 110 - 110 100.0 143 - 143 100.0 182 - 182 100.0 St Margaret's Hospital 32 - 32 100.0 29 - 29 100.0 38 - 38 100.0 Whitehills Health & Community Care Centre 633 1 632 99.8 774 - 774 100.0 612 - 612 100.0

Western Isles 650 3 647 99.5 696 6 690 99.1 723 1 722 99.9 ED Western Isles Hospital 519 2 517 99.6 554 5 549 99.1 578 1 577 99.8 MIU/Other St Brendan's Hospital 28 1 27 96.4 34 1 33 97.1 38 - 38 100.0 Uist & Barra Hospital 103 - 103 100.0 108 - 108 100.0 107 - 107 100.0

Key to symbols: - zero .. not available x not applicable

Notes: 1) The waiting time is defined as the time of arrival until the time of discharge, admission or transfer. 2) New presentations only; excludes planned return and recall attendances. 3) There are two types of site that provide emergency care: • ED - Emergency Departments; sites that provide a 24 hour emergency medicine consultant led service; • MIU/Other - sites including minor injuries units (MIU), small hospitals and health centres in rural areas that carry out emergency department related activity and are GP or Nurse led. They may or may not be open 24 hours.

4) The information presented is based on data under development, the quality and accuracy are being monitored.

Footnotes: (a) NHS Ayrshire & Arran - Davidson Cottage Hospital was replaced with Girvan Community Hospital in May 2010. (b) NHS Borders - Borders General Hospital transferred to a new patient management system at the end of November 2010. There is an on-going issue with the new system that prevents the recording of different attendance categories, this may result in the attendance figures for Borders General (Nov-10 onwards) being artificially inflated by approximately 0.8 % (estimated from the data 12 months leading up to transfer), please interpret with caution

(c) NHS Greater Glasgow & Clyde - Stobhill Hospital (ED) shows reduced attendances in Mar-11. This is due to the site from having both an ED and MIU to only having an MIU in Apr-11. (d) NHS Lanarkshire - the three EDs transferred to a new patient management system during March 2011. No data has been submitted for the three EDs over the period 14 to 24 March due to issues with data quality. Consequently, the number of attendances are undercounted for the month of March 2011 please interpret with caution We

Table1 Page 4 of 27 Apr-10 May-10 Jun-10 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) are undercounted for the month of March 2011, please interpret with caution. We consider the performance figures of the data submitted to be representative of the whole month. In addition, there is an on-going issue with the new system that prevents the recording of different attendance categories, this may result in the attendance figures for the three EDs (from Mar-10 onwards) being artificially inflated by approximately 5.0 % (estimated from the data 12 months leading up to transfer), please interpret with caution. (e) NHS Lothian - Western General Hospital began submitting records to distinguish different attendances at the ED and MIU in Mar-11

Table1 Page 5 of 27 NHS Scotland - Emergency Department Activity

Table 1: Attendances and performance against 4-hour standard, Apr-1

← to view sites within a NHS Board click on + in the margin

Jul-10 Aug-10 Sep-10 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%)

SCOTLAND (a), (b), (c), (d), (e) 134,588 2,880 131,708 97.9 144,380 4,399 139,981 97.0 136,636 3,936 132,700 97.1

Ayrshire & Arran (a) 9,762 207 9,555 97.9 10,601 469 10,132 95.6 9,704 268 9,436 97.2 ED Ayr Hospital 3,749 94 3,655 97.5 3,958 153 3,805 96.1 3,655 114 3,541 96.9 Crosshouse Hospital 5,516 113 5,403 98.0 6,138 316 5,822 94.9 5,668 154 5,514 97.3 MIU/Other Arran War Memorial Hospital 302 - 302 100.0 304 - 304 100.0 208 - 208 100.0 Davidson Cottage Hospital xxxx xxxx xxxx Girvan Community Hospital 123 - 123 100.0 137 - 137 100.0 119 - 119 100.0 Lady Margaret Hospital 72 - 72 100.0 64 - 64 100.0 54 - 54 100.0

Borders (b) 2,142 20 2,122 99.1 2,224 39 2,185 98.2 2,156 34 2,122 98.4 ED Borders General Hospital 1,934 20 1,914 99.0 1,962 39 1,923 98.0 1,961 34 1,927 98.3 MIU/Other Hawick Cottage Hospital 111 - 111 100.0 114 - 114 100.0 77 - 77 100.0 Hay Lodge Hospital 54 - 54 100.0 94 - 94 100.0 71 - 71 100.0 Kelso Hospital 30 - 30 100.0 35 - 35 100.0 21 - 21 100.0 Knoll Hospital 13 - 13 100.0 19 - 19 100.0 26 - 26 100.0

Dumfries & Galloway 4,341 153 4,188 96.5 4,552 175 4,377 96.2 4,077 173 3,904 95.8 ED Dumfries & Galloway Royal Infirmary 3,061 129 2,932 95.8 3,166 159 3,007 95.0 2,931 153 2,778 94.8 Galloway Community Hospital 1,064 24 1,040 97.7 1,090 16 1,074 98.5 911 20 891 97.8 MIU/Other Castle Douglas Hospital 50 - 50 100.0 82 - 82 100.0 49 - 49 100.0 Kirkcudbright Hospital 76 - 76 100.0 124 - 124 100.0 108 - 108 100.0 Moffat Hospital 29 - 29 100.0 29 - 29 100.0 29 - 29 100.0 Newton Stewart Hospital 61 - 61 100.0 61 - 61 100.0 49 - 49 100.0

Fife 7,333 303 7,030 95.9 7,559 351 7,208 95.4 7,420 378 7,042 94.9 ED Queen Margaret Hospital 3,636 197 3,439 94.6 3,742 166 3,576 95.6 3,575 198 3,377 94.5 Victoria Hospital 3,237 106 3,131 96.7 3,351 185 3,166 94.5 3,292 180 3,112 94.5 MIU/Other Adamson Hospital 127 - 127 100.0 114 - 114 100.0 119 - 119 100.0 St Andrews Memorial Hospital 333 - 333 100.0 352 - 352 100.0 434 - 434 100.0

Forth Valley 6,175 159 6,016 97.4 6,821 182 6,639 97.3 6,444 380 6,064 94.1 ED Stirling Royal Infirmary 4,653 158 4,495 96.6 5,022 180 4,842 96.4 4,895 379 4,516 92.3 MIU/Other Falkirk & District Royal Infirmary 1,522 1 1,521 99.9 1,799 2 1,797 99.9 1,549 1 1,548 99.9

Grampian 11,783 102 11,681 99.1 12,470 243 12,227 98.1 12,160 190 11,970 98.4 ED Aberdeen Royal Infirmary 5,238 76 5,162 98.5 5,540 167 5,373 97.0 5,189 142 5,047 97.3 Dr Gray's Hospital 1,861 19 1,842 99.0 1,925 61 1,864 96.8 1,935 19 1,916 99.0 Royal Aberdeen Children's Hospital 1,270 5 1,265 99.6 1,477 8 1,469 99.5 1,589 20 1,569 98.7 MIU/Other Aboyne Hospital 118 - 118 100.0 123 - 123 100.0 91 - 91 100.0 Chalmers Hospital 326 - 326 100.0 395 - 395 100.0 357 - 357 100.0 Fleming Cottage Hospital 29 - 29 100.0 49 - 49 100.0 47 - 47 100.0 Fraserburgh Hospital 813 - 813 100.0 812 3 809 99.6 863 6 857 99.3 Insch & District War Memorial Hospital 83 - 83 100.0 63 - 63 100.0 65 - 65 100.0 Inverurie Hospital 36 - 36 100.0 48 - 48 100.0 35 - 35 100.0 Jubilee Hospital 289 - 289 100.0 253 1 252 99.6 285 - 285 100.0

Table1 Page 6 of 27 Jul-10 Aug-10 Sep-10 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Kincardine Community Hospital 113 - 113 100.0 130 1 129 99.2 95 - 95 100.0 Leanchoil Hospital 85 - 85 100.0 103 - 103 100.0 74 - 74 100.0 Peterhead Community Hospital 1,124 2 1,122 99.8 1,091 2 1,089 99.8 1,095 3 1,092 99.7 Seafield Hospital 86 - 86 100.0 99 - 99 100.0 95 - 95 100.0 Stephen Cottage Hospital 38 - 38 100.0 67 - 67 100.0 51 - 51 100.0 Turner Memorial Hospital 90 - 90 100.0 83 - 83 100.0 91 - 91 100.0 Turriff Cottage Hospital 184 - 184 100.0 212 - 212 100.0 203 - 203 100.0

Greater Glasgow & Clyde (c) 38,049 830 37,219 97.8 41,169 1,182 39,987 97.1 38,939 1,139 37,800 97.1 ED Glasgow Royal Infirmary 6,213 187 6,026 97.0 6,611 197 6,414 97.0 6,124 147 5,977 97.6 Inverclyde Royal Hospital 2,832 68 2,764 97.6 3,164 115 3,049 96.4 2,852 71 2,781 97.5 Royal Alexandra Hospital 5,892 163 5,729 97.2 6,445 297 6,148 95.4 6,081 296 5,785 95.1 RHSC Glasgow 2,904 42 2,862 98.6 3,481 55 3,426 98.4 3,380 51 3,329 98.5 Southern General Hospital 3,883 100 3,783 97.4 4,270 135 4,135 96.8 4,006 99 3,907 97.5 Stobhill Hospital (ED) 2,369 24 2,345 99.0 2,485 53 2,432 97.9 2,388 52 2,336 97.8 Victoria Infirmary (ED) 5,173 109 5,064 97.9 5,338 175 5,163 96.7 5,066 146 4,920 97.1 Western Infirmary / Gartnavel General 5,107 130 4,977 97.5 4,996 145 4,851 97.1 4,911 254 4,657 94.8 MIU/Other Stobhill Hospital (MIU) 1,197 - 1,197 100.0 1,418 - 1,418 100.0 1,394 - 1,394 100.0 Vale of Leven District General Hospital 1,237 6 1,231 99.5 1,537 10 1,527 99.3 1,271 23 1,248 98.2 Victoria Infirmary (MIU) 1,242 1 1,241 99.9 1,424 - 1,424 100.0 1,466 - 1,466 100.0

Highland 8,746 83 8,663 99.1 9,257 161 9,096 98.3 8,094 101 7,993 98.8 ED Belford Hospital 962 2 960 99.8 996 18 978 98.2 831 14 817 98.3 Caithness General Hospital 564 10 554 98.2 570 7 563 98.8 555 7 548 98.7 Lorn & Islands District General Hospital 552 4 548 99.3 621 4 617 99.4 516 2 514 99.6 Raigmore Hospital 2,723 39 2,684 98.6 2,856 92 2,764 96.8 2,607 51 2,556 98.0 MIU/Other Aviemore Health Centre 241 - 241 100.0 246 - 246 100.0 171 - 171 100.0 Campbeltown Health Centre 545 8 537 98.5 492 9 483 98.2 463 8 455 98.3 County Hospital Invergordon 124 - 124 100.0 77 - 77 100.0 153 - 153 100.0 Dunoon & District General Hospital 599 8 591 98.7 741 6 735 99.2 556 7 549 98.7 Dunaros Hospital 47 1 46 97.9 70 1 69 98.6 57 - 57 100.0 Dunbar Hospital 186 1 185 99.5 212 - 212 100.0 178 - 178 100.0 Ian Charles Hospital 110 - 110 100.0 153 - 153 100.0 114 1 113 99.1 Islay Hospital 106 2 104 98.1 101 1 100 99.0 119 1 118 99.2 Lawson Memorial Hospital 58 - 58 100.0 67 - 67 100.0 50 - 50 100.0 Mackinnon Memorial Hospital 380 - 380 100.0 440 10 430 97.7 393 - 393 100.0 Mid Argyll Hospital 347 1 346 99.7 375 5 370 98.7 273 - 273 100.0 Town and County Hospital, Nairn 353 1 352 99.7 345 - 345 100.0 254 1 253 99.6 Portree Hospital 293 1 292 99.7 291 2 289 99.3 238 1 237 99.6 Ross Memorial Hospital 198 1 197 99.5 216 - 216 100.0 211 - 211 100.0 Victoria Hospital 358 4 354 98.9 388 6 382 98.5 355 8 347 97.7

Lanarkshire (d) 15,959 330 15,629 97.9 16,979 387 16,592 97.7 16,203 433 15,770 97.3 ED Hairmyres Hospital 4,586 168 4,418 96.3 4,950 182 4,768 96.3 4,809 171 4,638 96.4 Monklands Hospital 5,671 59 5,612 99.0 6,048 129 5,919 97.9 5,601 151 5,450 97.3 Wishaw General Hospital 5,550 103 5,447 98.1 5,824 76 5,748 98.7 5,618 111 5,507 98.0 MIU/Other Kello Hospital 43 - 43 100.0 57 - 57 100.0 59 - 59 100.0 Lady Home Hospital 109 - 109 100.0 100 - 100 100.0 116 - 116 100.0

Lothian (e) 18,818 618 18,200 96.7 20,827 1,062 19,765 94.9 20,138 726 19,412 96.4 ED RHSC Edinburgh 2,579 16 2,563 99.4 2,908 27 2,881 99.1 3,141 33 3,108 98.9 Royal Infirmary of Edinburgh 9,093 419 8,674 95.4 10,105 813 9,292 92.0 9,549 438 9,111 95.4 St John's Hospital at Howden 4,047 165 3,882 95.9 4,305 172 4,133 96.0 4,250 228 4,022 94.6 Western General Hospital (ED) 1,383 18 1,365 98.7 1,408 48 1,360 96.6 1,397 27 1,370 98.1 MIU/Other Belhaven Hospital 27 - 27 100.0 103 - 103 100.0 17 - 17 100.0 Edington Cottage Hospital 209 - 209 100.0 209 - 209 100.0 148 - 148 100.0 Western General Hospital (MIU) 1,480 - 1,480 100.0 1,789 2 1,787 99.9 1,636 - 1,636 100.0

Table1 Page 7 of 27 Jul-10 Aug-10 Sep-10 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%)

Orkney 293 2 291 99.3 298 7 291 97.7 289 - 289 100.0 MIU/Other Balfour Hospital 293 2 291 99.3 298 7 291 97.7 289 - 289 100.0

Shetland 727 2 725 99.7 710 3 707 99.6 713 1 712 99.9 ED Gilbert Bain Hospital 727 2 725 99.7 710 3 707 99.6 713 1 712 99.9

Tayside 9,694 65 9,629 99.3 10,189 129 10,060 98.7 9,593 101 9,492 98.9 ED Ninewells Hospital 4,086 46 4,040 98.9 4,248 112 4,136 97.4 4,100 79 4,021 98.1 Perth Royal Infirmary 2,149 19 2,130 99.1 2,295 17 2,278 99.3 2,233 19 2,214 99.1 MIU/Other Aberfeldy Cottage Hospital 9 - 9 100.0 8 - 8 100.0 16 - 16 100.0 Arbroath Infirmary 1,190 - 1,190 100.0 1,234 - 1,234 100.0 1,131 1 1,130 99.9 Blairgowrie Community Hospital 290 - 290 100.0 281 - 281 100.0 238 - 238 100.0 Brechin Infirmary 280 - 280 100.0 325 - 325 100.0 260 - 260 100.0 Crieff Community Hospital 212 - 212 100.0 212 - 212 100.0 182 1 181 99.5 Links Health Centre, Montrose 624 - 624 100.0 736 - 736 100.0 686 - 686 100.0 Pitlochry Community Hospital 174 - 174 100.0 155 - 155 100.0 144 1 143 99.3 St Margaret's Hospital 32 - 32 100.0 33 - 33 100.0 32 - 32 100.0 Whitehills Health & Community Care Centre 648 - 648 100.0 662 - 662 100.0 571 - 571 100.0

Western Isles 766 6 760 99.2 724 9 715 98.8 706 12 694 98.3 ED Western Isles Hospital 600 6 594 99.0 566 9 557 98.4 592 12 580 98.0 MIU/Other St Brendan's Hospital 50 - 50 100.0 41 - 41 100.0 28 - 28 100.0 Uist & Barra Hospital 116 - 116 100.0 117 - 117 100.0 86 - 86 100.0

Key to symbols: - zero .. not available x not applicable

Notes: 1) The waiting time is defined as the time of arrival until the time of discharge, admission or transfer. 2) New presentations only; excludes planned return and recall attendances. 3) There are two types of site that provide emergency care: • ED - Emergency Departments; sites that provide a 24 hour emergency medicine consultant led service; • MIU/Other - sites including minor injuries units (MIU), small hospitals and health centres in rural areas that carry out emergency department related activity and are GP or Nurse led. They may or may not be open 24 hours.

4) The information presented is based on data under development, the quality and accuracy are being monitored.

Footnotes: (a) NHS Ayrshire & Arran - Davidson Cottage Hospital was replaced with Girvan Community Hospital in May 2010. (b) NHS Borders - Borders General Hospital transferred to a new patient management system at the end of November 2010. There is an on-going issue with the new system that prevents the recording of different attendance categories, this may result in the attendance figures for Borders General (Nov-10 onwards) being artificially inflated by approximately 0.8 % (estimated from the data 12 months leading up to transfer), please interpret with caution

(c) NHS Greater Glasgow & Clyde - Stobhill Hospital (ED) shows reduced attendances in Mar-11. This is due to the site from having both an ED and MIU to only having an MIU in Apr-11. (d) NHS Lanarkshire - the three EDs transferred to a new patient management system during March 2011. No data has been submitted for the three EDs over the period 14 to 24 March due to issues with data quality. Consequently, the number of attendances are undercounted for the month of March 2011 please interpret with caution We

Table1 Page 8 of 27 Jul-10 Aug-10 Sep-10 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) are undercounted for the month of March 2011, please interpret with caution. We consider the performance figures of the data submitted to be representative of the whole month. In addition, there is an on-going issue with the new system that prevents the recording of different attendance categories, this may result in the attendance figures for the three EDs (from Mar-10 onwards) being artificially inflated by approximately 5.0 % (estimated from the data 12 months leading up to transfer), please interpret with caution. (e) NHS Lothian - Western General Hospital began submitting records to distinguish different attendances at the ED and MIU in Mar-11

Table1 Page 9 of 27 NHS Scotland - Emergency Department Activity

Table 1: Attendances and performance against 4-hour standard, Apr-1

← to view sites within a NHS Board click on + in the margin

Oct-10 Nov-10 Dec-10 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%)

SCOTLAND (a), (b), (c), (d), (e) 131,903 4,273 127,630 96.8 123,035 4,758 118,277 96.1 121,777 6,297 115,480 94.8

Ayrshire & Arran (a) 9,419 186 9,233 98.0 8,810 174 8,636 98.0 9,018 199 8,819 97.8 ED Ayr Hospital 3,598 129 3,469 96.4 3,279 65 3,214 98.0 3,471 99 3,372 97.1 Crosshouse Hospital 5,486 57 5,429 99.0 5,258 109 5,149 97.9 5,242 100 5,142 98.1 MIU/Other Arran War Memorial Hospital 187 - 187 100.0 152 - 152 100.0 190 - 190 100.0 Davidson Cottage Hospital xxxx xxxx xxxx Girvan Community Hospital 116 - 116 100.0 95 - 95 100.0 86 - 86 100.0 Lady Margaret Hospital 32 - 32 100.0 26 - 26 100.0 29 - 29 100.0

Borders (b) 2,119 41 2,078 98.1 1,896 59 1,837 96.9 1,964 108 1,856 94.5 ED Borders General Hospital 1,926 41 1,885 97.9 1,744 59 1,685 96.6 1,821 108 1,713 94.1 MIU/Other Hawick Cottage Hospital 81 - 81 100.0 59 - 59 100.0 66 - 66 100.0 Hay Lodge Hospital 61 - 61 100.0 68 - 68 100.0 51 - 51 100.0 Kelso Hospital 25 - 25 100.0 13 - 13 100.0 19 - 19 100.0 Knoll Hospital 26 - 26 100.0 12 - 12 100.0 7 - 7 100.0

Dumfries & Galloway 3,795 136 3,659 96.4 3,676 135 3,541 96.3 3,772 190 3,582 95.0 ED Dumfries & Galloway Royal Infirmary 2,692 120 2,572 95.5 2,694 105 2,589 96.1 2,720 164 2,556 94.0 Galloway Community Hospital 914 16 898 98.2 825 30 795 96.4 922 26 896 97.2 MIU/Other Castle Douglas Hospital 31 - 31 100.0 34 - 34 100.0 33 - 33 100.0 Kirkcudbright Hospital 79 - 79 100.0 73 - 73 100.0 63 - 63 100.0 Moffat Hospital 30 - 30 100.0 1 - 1 100.0 5 - 5 100.0 Newton Stewart Hospital 49 - 49 100.0 49 - 49 100.0 29 - 29 100.0

Fife 6,980 238 6,742 96.6 6,251 381 5,870 93.9 6,408 666 5,742 89.6 ED Queen Margaret Hospital 3,269 125 3,144 96.2 3,027 228 2,799 92.5 3,149 433 2,716 86.2 Victoria Hospital 3,191 112 3,079 96.5 2,854 153 2,701 94.6 2,888 233 2,655 91.9 MIU/Other Adamson Hospital 101 - 101 100.0 97 - 97 100.0 80 - 80 100.0 St Andrews Memorial Hospital 419 1 418 99.8 273 - 273 100.0 291 - 291 100.0

Forth Valley 6,150 382 5,768 93.8 5,424 353 5,071 93.5 5,695 527 5,168 90.7 ED Stirling Royal Infirmary 4,749 382 4,367 92.0 4,277 353 3,924 91.7 4,497 526 3,971 88.3 MIU/Other Falkirk & District Royal Infirmary 1,401 - 1,401 100.0 1,147 - 1,147 100.0 1,198 1 1,197 99.9

Grampian 11,487 146 11,341 98.7 10,801 259 10,542 97.6 10,428 291 10,137 97.2 ED Aberdeen Royal Infirmary 5,225 99 5,126 98.1 4,985 193 4,792 96.1 5,094 205 4,889 96.0 Dr Gray's Hospital 1,869 35 1,834 98.1 1,765 59 1,706 96.7 1,728 77 1,651 95.5 Royal Aberdeen Children's Hospital 1,260 6 1,254 99.5 1,293 3 1,290 99.8 1,064 3 1,061 99.7 MIU/Other Aboyne Hospital 72 - 72 100.0 67 - 67 100.0 55 - 55 100.0 Chalmers Hospital 309 - 309 100.0 265 - 265 100.0 246 - 246 100.0 Fleming Cottage Hospital 36 - 36 100.0 36 - 36 100.0 21 - 21 100.0 Fraserburgh Hospital 862 3 859 99.7 774 - 774 100.0 629 - 629 100.0 Insch & District War Memorial Hospital 51 - 51 100.0 53 - 53 100.0 26 - 26 100.0 Inverurie Hospital 30 - 30 100.0 23 - 23 100.0 30 - 30 100.0 Jubilee Hospital 264 - 264 100.0 213 - 213 100.0 201 - 201 100.0

Table1 Page 10 of 27 Oct-10 Nov-10 Dec-10 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Kincardine Community Hospital 118 - 118 100.0 74 - 74 100.0 71 - 71 100.0 Leanchoil Hospital 62 - 62 100.0 48 - 48 100.0 49 - 49 100.0 Peterhead Community Hospital 967 3 964 99.7 868 4 864 99.5 917 6 911 99.3 Seafield Hospital 78 - 78 100.0 62 - 62 100.0 58 - 58 100.0 Stephen Cottage Hospital 41 - 41 100.0 30 - 30 100.0 15 - 15 100.0 Turner Memorial Hospital 71 - 71 100.0 98 - 98 100.0 75 - 75 100.0 Turriff Cottage Hospital 172 - 172 100.0 147 - 147 100.0 149 - 149 100.0

Greater Glasgow & Clyde (c) 37,887 1,603 36,284 95.8 36,743 2,136 34,607 94.2 36,023 2,279 33,744 93.7 ED Glasgow Royal Infirmary 6,122 282 5,840 95.4 5,973 431 5,542 92.8 5,947 444 5,503 92.5 Inverclyde Royal Hospital 2,767 75 2,692 97.3 2,484 77 2,407 96.9 2,746 133 2,613 95.2 Royal Alexandra Hospital 5,984 343 5,641 94.3 5,635 378 5,257 93.3 5,379 561 4,818 89.6 RHSC Glasgow 3,351 56 3,295 98.3 3,768 60 3,708 98.4 3,517 101 3,416 97.1 Southern General Hospital 3,896 107 3,789 97.3 3,712 193 3,519 94.8 3,681 148 3,533 96.0 Stobhill Hospital (ED) 2,321 78 2,243 96.6 2,254 54 2,200 97.6 2,079 114 1,965 94.5 Victoria Infirmary (ED) 4,914 219 4,695 95.5 4,761 509 4,252 89.3 4,938 250 4,688 94.9 Western Infirmary / Gartnavel General 4,727 429 4,298 90.9 4,676 423 4,253 91.0 4,717 507 4,210 89.3 MIU/Other Stobhill Hospital (MIU) 1,254 - 1,254 100.0 1,129 - 1,129 100.0 941 - 941 100.0 Vale of Leven District General Hospital 1,298 14 1,284 98.9 1,197 11 1,186 99.1 1,087 21 1,066 98.1 Victoria Infirmary (MIU) 1,253 - 1,253 100.0 1,154 - 1,154 100.0 991 - 991 100.0

Highland 7,319 165 7,154 97.7 6,583 127 6,456 98.1 6,595 113 6,482 98.3 ED Belford Hospital 683 9 674 98.7 597 9 588 98.5 630 10 620 98.4 Caithness General Hospital 479 5 474 99.0 450 3 447 99.3 401 3 398 99.3 Lorn & Islands District General Hospital 476 4 472 99.2 358 1 357 99.7 463 3 460 99.4 Raigmore Hospital 2,496 104 2,392 95.8 2,223 82 2,141 96.3 2,205 65 2,140 97.1 MIU/Other Aviemore Health Centre 152 - 152 100.0 112 - 112 100.0 128 - 128 100.0 Campbeltown Health Centre 463 12 451 97.4 463 9 454 98.1 387 12 375 96.9 County Hospital Invergordon 98 - 98 100.0 149 - 149 100.0 90 - 90 100.0 Dunoon & District General Hospital 590 6 584 99.0 518 4 514 99.2 555 1 554 99.8 Dunaros Hospital 49 1 48 98.0 43 1 42 97.7 46 - 46 100.0 Dunbar Hospital 168 2 166 98.8 135 1 134 99.3 129 1 128 99.2 Ian Charles Hospital 100 - 100 100.0 69 - 69 100.0 70 - 70 100.0 Islay Hospital 65 - 65 100.0 64 1 63 98.4 67 1 66 98.5 Lawson Memorial Hospital 36 1 35 97.2 45 - 45 100.0 29 - 29 100.0 Mackinnon Memorial Hospital 261 1 260 99.6 250 2 248 99.2 270 - 270 100.0 Mid Argyll Hospital 286 6 280 97.9 301 5 296 98.3 314 6 308 98.1 Town and County Hospital, Nairn 256 - 256 100.0 186 1 185 99.5 228 - 228 100.0 Portree Hospital 220 3 217 98.6 199 4 195 98.0 179 4 175 97.8 Ross Memorial Hospital 135 - 135 100.0 151 - 151 100.0 113 - 113 100.0 Victoria Hospital 306 11 295 96.4 270 4 266 98.5 291 7 284 97.6

Lanarkshire (d) 15,632 638 14,994 95.9 14,586 589 13,997 96.0 13,954 596 13,358 95.7 ED Hairmyres Hospital 4,641 274 4,367 94.1 4,335 284 4,051 93.4 4,192 186 4,006 95.6 Monklands Hospital 5,502 249 5,253 95.5 5,088 163 4,925 96.8 4,824 211 4,613 95.6 Wishaw General Hospital 5,340 115 5,225 97.8 5,027 142 4,885 97.2 4,831 199 4,632 95.9 MIU/Other Kello Hospital 59 - 59 100.0 49 - 49 100.0 35 - 35 100.0 Lady Home Hospital 90 - 90 100.0 87 - 87 100.0 72 - 72 100.0

Lothian (e) 19,888 655 19,233 96.7 18,578 478 18,100 97.4 18,195 1,213 16,982 93.3 ED RHSC Edinburgh 2,947 30 2,917 99.0 3,026 38 2,988 98.7 2,751 53 2,698 98.1 Royal Infirmary of Edinburgh 9,719 436 9,283 95.5 8,863 281 8,582 96.8 8,788 885 7,903 89.9 St John's Hospital at Howden 4,121 163 3,958 96.0 3,810 134 3,676 96.5 3,641 191 3,450 94.8 Western General Hospital (ED) 1,398 26 1,372 98.1 1,273 25 1,248 98.0 1,396 83 1,313 94.1 MIU/Other Belhaven Hospital 23 - 23 100.0 9 - 9 100.0 6 - 6 100.0 Edington Cottage Hospital 145 - 145 100.0 120 - 120 100.0 92 - 92 100.0 Western General Hospital (MIU) 1,535 - 1,535 100.0 1,477 - 1,477 100.0 1,521 1 1,520 99.9

Table1 Page 11 of 27 Oct-10 Nov-10 Dec-10 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%)

Orkney 296 1 295 99.7 188 - 188 100.0 215 4 211 98.1 MIU/Other Balfour Hospital 296 1 295 99.7 188 - 188 100.0 215 4 211 98.1

Shetland 694 4 690 99.4 608 - 608 100.0 673 2 671 99.7 ED Gilbert Bain Hospital 694 4 690 99.4 608 - 608 100.0 673 2 671 99.7

Tayside 9,572 69 9,503 99.3 8,311 55 8,256 99.3 8,230 94 8,136 98.9 ED Ninewells Hospital 4,213 55 4,158 98.7 3,737 43 3,694 98.8 3,691 68 3,623 98.2 Perth Royal Infirmary 2,055 13 2,042 99.4 1,824 11 1,813 99.4 1,812 23 1,789 98.7 MIU/Other Aberfeldy Cottage Hospital 9 - 9 100.0 7 - 7 100.0 4 - 4 100.0 Arbroath Infirmary 1,147 1 1,146 99.9 1,065 1 1,064 99.9 1,026 - 1,026 100.0 Blairgowrie Community Hospital 237 - 237 100.0 200 - 200 100.0 217 - 217 100.0 Brechin Infirmary 269 - 269 100.0 224 - 224 100.0 208 - 208 100.0 Crieff Community Hospital 205 - 205 100.0 156 - 156 100.0 169 1 168 99.4 Links Health Centre, Montrose 669 - 669 100.0 533 - 533 100.0 529 2 527 99.6 Pitlochry Community Hospital 143 - 143 100.0 89 - 89 100.0 89 - 89 100.0 St Margaret's Hospital 37 - 37 100.0 24 - 24 100.0 25 - 25 100.0 Whitehills Health & Community Care Centre 588 - 588 100.0 452 - 452 100.0 460 - 460 100.0

Western Isles 665 9 656 98.6 580 12 568 97.9 607 15 592 97.5 ED Western Isles Hospital 562 9 553 98.4 475 10 465 97.9 488 14 474 97.1 MIU/Other St Brendan's Hospital 33 - 33 100.0 24 2 22 91.7 34 1 33 97.1 Uist & Barra Hospital 70 - 70 100.0 81 - 81 100.0 85 - 85 100.0

Key to symbols: - zero .. not available x not applicable

Notes: 1) The waiting time is defined as the time of arrival until the time of discharge, admission or transfer. 2) New presentations only; excludes planned return and recall attendances. 3) There are two types of site that provide emergency care: • ED - Emergency Departments; sites that provide a 24 hour emergency medicine consultant led service; • MIU/Other - sites including minor injuries units (MIU), small hospitals and health centres in rural areas that carry out emergency department related activity and are GP or Nurse led. They may or may not be open 24 hours.

4) The information presented is based on data under development, the quality and accuracy are being monitored.

Footnotes: (a) NHS Ayrshire & Arran - Davidson Cottage Hospital was replaced with Girvan Community Hospital in May 2010. (b) NHS Borders - Borders General Hospital transferred to a new patient management system at the end of November 2010. There is an on-going issue with the new system that prevents the recording of different attendance categories, this may result in the attendance figures for Borders General (Nov-10 onwards) being artificially inflated by approximately 0.8 % (estimated from the data 12 months leading up to transfer), please interpret with caution

(c) NHS Greater Glasgow & Clyde - Stobhill Hospital (ED) shows reduced attendances in Mar-11. This is due to the site from having both an ED and MIU to only having an MIU in Apr-11. (d) NHS Lanarkshire - the three EDs transferred to a new patient management system during March 2011. No data has been submitted for the three EDs over the period 14 to 24 March due to issues with data quality. Consequently, the number of attendances are undercounted for the month of March 2011 please interpret with caution We

Table1 Page 12 of 27 Oct-10 Nov-10 Dec-10 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) are undercounted for the month of March 2011, please interpret with caution. We consider the performance figures of the data submitted to be representative of the whole month. In addition, there is an on-going issue with the new system that prevents the recording of different attendance categories, this may result in the attendance figures for the three EDs (from Mar-10 onwards) being artificially inflated by approximately 5.0 % (estimated from the data 12 months leading up to transfer), please interpret with caution. (e) NHS Lothian - Western General Hospital began submitting records to distinguish different attendances at the ED and MIU in Mar-11

Table1 Page 13 of 27 NHS Scotland - Emergency Department Activity

Table 1: Attendances and performance against 4-hour standard, Apr-1

← to view sites within a NHS Board click on + in the margin

Jan-11 Feb-11 Mar-11 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%)

SCOTLAND (a), (b), (c), (d), (e) 133,689 8,494 125,195 93.6 119,674 6,030 113,644 95.0 131,964 5,815 126,149 95.6

Ayrshire & Arran (a) 9,707 566 9,141 94.2 8,553 431 8,122 95.0 10,038 370 9,668 96.3 ED Ayr Hospital 3,592 271 3,321 92.5 3,213 169 3,044 94.7 3,670 192 3,478 94.8 Crosshouse Hospital 5,810 295 5,515 94.9 5,087 262 4,825 94.8 6,002 178 5,824 97.0 MIU/Other Arran War Memorial Hospital 192 - 192 100.0 145 - 145 100.0 232 - 232 100.0 Davidson Cottage Hospital xxxx xxxx xxxx Girvan Community Hospital 80 - 80 100.0 78 - 78 100.0 101 - 101 100.0 Lady Margaret Hospital 33 - 33 100.0 30 - 30 100.0 33 - 33 100.0

Borders (b) 2,253 84 2,169 96.3 1,777 48 1,729 97.3 2,275 70 2,205 96.9 ED Borders General Hospital 2,062 84 1,978 95.9 1,616 48 1,568 97.0 2,051 70 1,981 96.6 MIU/Other Hawick Cottage Hospital 106 - 106 100.0 81 - 81 100.0 91 - 91 100.0 Hay Lodge Hospital 60 - 60 100.0 56 - 56 100.0 89 - 89 100.0 Kelso Hospital 12 - 12 100.0 14 - 14 100.0 29 - 29 100.0 Knoll Hospital 13 - 13 100.0 10 - 10 100.0 15 - 15 100.0

Dumfries & Galloway 4,080 200 3,880 95.1 3,560 160 3,400 95.5 3,822 163 3,659 95.7 ED Dumfries & Galloway Royal Infirmary 2,946 170 2,776 94.2 2,562 141 2,421 94.5 2,784 134 2,650 95.2 Galloway Community Hospital 1,015 30 985 97.0 885 19 866 97.9 889 29 860 96.7 MIU/Other Castle Douglas Hospital 42 - 42 100.0 26 - 26 100.0 43 - 43 100.0 Kirkcudbright Hospital 42 - 42 100.0 53 - 53 100.0 72 - 72 100.0 Moffat Hospital 6 - 6 100.0 5 - 5 100.0 10 - 10 100.0 Newton Stewart Hospital 29 - 29 100.0 29 - 29 100.0 24 - 24 100.0

Fife 7,237 711 6,526 90.2 6,300 452 5,848 92.8 7,514 493 7,021 93.4 ED Queen Margaret Hospital 3,416 385 3,031 88.7 2,934 239 2,695 91.9 4,159 421 3,738 89.9 Victoria Hospital 3,436 326 3,110 90.5 2,932 213 2,719 92.7 2,822 72 2,750 97.4 MIU/Other Adamson Hospital 92 - 92 100.0 85 - 85 100.0 117 - 117 100.0 St Andrews Memorial Hospital 293 - 293 100.0 349 - 349 100.0 416 - 416 100.0

Forth Valley 5,989 630 5,359 89.5 5,357 411 4,946 92.3 6,224 389 5,835 93.8 ED Stirling Royal Infirmary 4,769 630 4,139 86.8 4,175 411 3,764 90.2 4,808 389 4,419 91.9 MIU/Other Falkirk & District Royal Infirmary 1,220 - 1,220 100.0 1,182 - 1,182 100.0 1,416 - 1,416 100.0

Grampian 11,884 375 11,509 96.8 10,326 192 10,134 98.1 12,150 240 11,910 98.0 ED Aberdeen Royal Infirmary 5,400 251 5,149 95.4 4,678 133 4,545 97.2 5,192 132 5,060 97.5 Dr Gray's Hospital 1,953 112 1,841 94.3 1,720 47 1,673 97.3 1,940 92 1,848 95.3 Royal Aberdeen Children's Hospital 1,410 9 1,401 99.4 1,310 7 1,303 99.5 1,804 12 1,792 99.3 MIU/Other Aboyne Hospital 96 - 96 100.0 62 - 62 100.0 71 - 71 100.0 Chalmers Hospital 275 - 275 100.0 236 - 236 100.0 311 - 311 100.0 Fleming Cottage Hospital 21 - 21 100.0 26 - 26 100.0 27 - 27 100.0 Fraserburgh Hospital 757 - 757 100.0 633 - 633 100.0 766 - 766 100.0 Insch & District War Memorial Hospital 47 - 47 100.0 45 - 45 100.0 56 - 56 100.0 Inverurie Hospital 33 - 33 100.0 20 - 20 100.0 20 - 20 100.0 Jubilee Hospital 241 - 241 100.0 261 1 260 99.6 289 - 289 100.0

Table1 Page 14 of 27 Jan-11 Feb-11 Mar-11 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Kincardine Community Hospital 92 - 92 100.0 64 - 64 100.0 98 - 98 100.0 Leanchoil Hospital 12 - 12 100.0 33 - 33 100.0 55 - 55 100.0 Peterhead Community Hospital 1,209 3 1,206 99.8 924 4 920 99.6 1,114 4 1,110 99.6 Seafield Hospital 69 - 69 100.0 78 - 78 100.0 74 - 74 100.0 Stephen Cottage Hospital 27 - 27 100.0 39 - 39 100.0 36 - 36 100.0 Turner Memorial Hospital 74 - 74 100.0 50 - 50 100.0 131 - 131 100.0 Turriff Cottage Hospital 168 - 168 100.0 147 - 147 100.0 166 - 166 100.0

Greater Glasgow & Clyde (c) 38,748 3,474 35,274 91.0 35,175 2,897 32,278 91.8 39,938 2,532 37,406 93.7 ED Glasgow Royal Infirmary 6,153 734 5,419 88.1 5,544 582 4,962 89.5 7,119 713 6,406 90.0 Inverclyde Royal Hospital 2,750 193 2,557 93.0 2,568 128 2,440 95.0 2,825 114 2,711 96.0 Royal Alexandra Hospital 6,153 860 5,293 86.0 5,433 559 4,874 89.7 6,410 463 5,947 92.8 RHSC Glasgow 3,981 91 3,890 97.7 3,520 96 3,424 97.3 4,455 121 4,334 97.3 Southern General Hospital 3,918 287 3,631 92.7 3,440 163 3,277 95.3 4,066 129 3,937 96.8 Stobhill Hospital (ED) 2,229 133 2,096 94.0 2,003 93 1,910 95.4 940 16 924 98.3 Victoria Infirmary (ED) 5,145 529 4,616 89.7 4,737 447 4,290 90.6 5,134 326 4,808 93.7 Western Infirmary / Gartnavel General 4,845 625 4,220 87.1 4,488 811 3,677 81.9 4,799 625 4,174 87.0 MIU/Other Stobhill Hospital (MIU) 1,238 - 1,238 100.0 1,211 - 1,211 100.0 1,449 - 1,449 100.0 Vale of Leven District General Hospital 1,130 22 1,108 98.1 1,047 18 1,029 98.3 1,232 25 1,207 98.0 Victoria Infirmary (MIU) 1,206 - 1,206 100.0 1,184 - 1,184 100.0 1,509 - 1,509 100.0

Highland 7,032 140 6,892 98.0 6,470 87 6,383 98.7 7,538 115 7,423 98.5 ED Belford Hospital 547 13 534 97.6 619 14 605 97.7 629 14 615 97.8 Caithness General Hospital 460 7 453 98.5 398 3 395 99.2 474 8 466 98.3 Lorn & Islands District General Hospital 439 9 430 97.9 364 2 362 99.5 455 4 451 99.1 Raigmore Hospital 2,435 70 2,365 97.1 2,207 45 2,162 98.0 2,591 45 2,546 98.3 MIU/Other Aviemore Health Centre 178 - 178 100.0 185 - 185 100.0 202 - 202 100.0 Campbeltown Health Centre 473 7 466 98.5 414 7 407 98.3 399 - 399 100.0 County Hospital Invergordon 120 - 120 100.0 126 - 126 100.0 173 1 172 99.4 Dunoon & District General Hospital 542 6 536 98.9 461 4 457 99.1 528 6 522 98.9 Dunaros Hospital 38 2 36 94.7 35 - 35 100.0 49 2 47 95.9 Dunbar Hospital 148 - 148 100.0 168 - 168 100.0 173 1 172 99.4 Ian Charles Hospital 85 - 85 100.0 57 - 57 100.0 92 - 92 100.0 Islay Hospital 71 2 69 97.2 51 - 51 100.0 81 3 78 96.3 Lawson Memorial Hospital 37 - 37 100.0 38 - 38 100.0 38 - 38 100.0 Mackinnon Memorial Hospital 267 6 261 97.8 299 3 296 99.0 340 19 321 94.4 Mid Argyll Hospital 278 - 278 100.0 227 2 225 99.1 254 3 251 98.8 Town and County Hospital, Nairn 237 - 237 100.0 248 - 248 100.0 377 1 376 99.7 Portree Hospital 237 3 234 98.7 193 1 192 99.5 252 4 248 98.4 Ross Memorial Hospital 130 - 130 100.0 119 - 119 100.0 141 - 141 100.0 Victoria Hospital 310 15 295 95.2 261 6 255 97.7 290 4 286 98.6

Lanarkshire (d) 15,872 1,306 14,566 91.8 14,328 750 13,578 94.8 10,510 747 9,763 92.9 ED Hairmyres Hospital 4,632 461 4,171 90.0 4,255 216 4,039 94.9 3,103 297 2,806 90.4 Monklands Hospital 5,485 497 4,988 90.9 4,994 265 4,729 94.7 3,721 251 3,470 93.3 Wishaw General Hospital 5,618 348 5,270 93.8 4,970 269 4,701 94.6 3,519 199 3,320 94.3 MIU/Other Kello Hospital 46 - 46 100.0 43 - 43 100.0 54 - 54 100.0 Lady Home Hospital 91 - 91 100.0 66 - 66 100.0 113 - 113 100.0

Lothian (e) 19,662 870 18,792 95.6 18,324 527 17,797 97.1 21,247 583 20,664 97.3 ED RHSC Edinburgh 3,204 58 3,146 98.2 3,260 57 3,203 98.3 3,910 41 3,869 99.0 Royal Infirmary of Edinburgh 9,200 578 8,622 93.7 8,323 292 8,031 96.5 9,477 336 9,141 96.5 St John's Hospital at Howden 4,115 153 3,962 96.3 3,767 123 3,644 96.7 4,394 138 4,256 96.9 Western General Hospital (ED) 1,588 81 1,507 94.9 1,449 55 1,394 96.2 1,589 68 1,521 95.7 MIU/Other Belhaven Hospital 7 - 7 100.0 9 - 9 100.0 7 - 7 100.0 Edington Cottage Hospital 113 - 113 100.0 113 - 113 100.0 130 - 130 100.0 Western General Hospital (MIU) 1,435 - 1,435 100.0 1,403 - 1,403 100.0 1,740 - 1,740 100.0

Table1 Page 15 of 27 Jan-11 Feb-11 Mar-11 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%)

Orkney 217 - 217 100.0 163 1 162 99.4 252 1 251 99.6 MIU/Other Balfour Hospital 217 - 217 100.0 163 1 162 99.4 252 1 251 99.6

Shetland 692 7 685 99.0 603 2 601 99.7 685 1 684 99.9 ED Gilbert Bain Hospital 692 7 685 99.0 603 2 601 99.7 685 1 684 99.9

Tayside 9,706 120 9,586 98.8 8,166 51 8,115 99.4 9,122 93 9,029 99.0 ED Ninewells Hospital 4,143 104 4,039 97.5 3,493 39 3,454 98.9 4,047 76 3,971 98.1 Perth Royal Infirmary 2,123 14 2,109 99.3 1,788 9 1,779 99.5 2,038 15 2,023 99.3 MIU/Other Aberfeldy Cottage Hospital 1 - 1 100.0 8 - 8 100.0 16 - 16 100.0 Arbroath Infirmary 1,220 - 1,220 100.0 981 1 980 99.9 1,069 - 1,069 100.0 Blairgowrie Community Hospital 271 1 270 99.6 221 - 221 100.0 227 - 227 100.0 Brechin Infirmary 276 - 276 100.0 264 2 262 99.2 287 - 287 100.0 Crieff Community Hospital 232 - 232 100.0 156 - 156 100.0 210 2 208 99.0 Links Health Centre, Montrose 581 1 580 99.8 614 - 614 100.0 550 - 550 100.0 Pitlochry Community Hospital 117 - 117 100.0 85 - 85 100.0 111 - 111 100.0 St Margaret's Hospital 27 - 27 100.0 26 - 26 100.0 24 - 24 100.0 Whitehills Health & Community Care Centre 715 - 715 100.0 530 - 530 100.0 543 - 543 100.0

Western Isles 610 11 599 98.2 572 21 551 96.3 649 18 631 97.2 ED Western Isles Hospital 493 11 482 97.8 455 19 436 95.8 513 18 495 96.5 MIU/Other St Brendan's Hospital 30 - 30 100.0 45 2 43 95.6 56 - 56 100.0 Uist & Barra Hospital 87 - 87 100.0 72 - 72 100.0 80 - 80 100.0 Source: A&E data mart, ISD Scotland

Key to symbols: - zero .. not available x not applicable

Notes: 1) The waiting time is defined as the time of arrival until the time of discharge, admission or transfer. 2) New presentations only; excludes planned return and recall attendances. 3) There are two types of site that provide emergency care: • ED - Emergency Departments; sites that provide a 24 hour emergency medicine consultant led service; • MIU/Other - sites including minor injuries units (MIU), small hospitals and health centres in rural areas that carry out emergency department related activity and are GP or Nurse led. They may or may not be open 24 hours.

4) The information presented is based on data under development, the quality and accuracy are being monitored.

Footnotes: (a) NHS Ayrshire & Arran - Davidson Cottage Hospital was replaced with Girvan Community Hospital in May 2010. (b) NHS Borders - Borders General Hospital transferred to a new patient management system at the end of November 2010. There is an on-going issue with the new system that prevents the recording of different attendance categories, this may result in the attendance figures for Borders General (Nov-10 onwards) being artificially inflated by approximately 0.8 % (estimated from the data 12 months leading up to transfer), please interpret with caution

(c) NHS Greater Glasgow & Clyde - Stobhill Hospital (ED) shows reduced attendances in Mar-11. This is due to the site from having both an ED and MIU to only having an MIU in Apr-11. (d) NHS Lanarkshire - the three EDs transferred to a new patient management system during March 2011. No data has been submitted for the three EDs over the period 14 to 24 March due to issues with data quality. Consequently, the number of attendances are undercounted for the month of March 2011 please interpret with caution We

Table1 Page 16 of 27 Jan-11 Feb-11 Mar-11 Total Breaching Meeting Meeting Total Breaching Meeting Meeting Total Breaching Meeting Meeting NHS Board / Location Name Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) Attendances Standard Standard Standard (%) are undercounted for the month of March 2011, please interpret with caution. We consider the performance figures of the data submitted to be representative of the whole month. In addition, there is an on-going issue with the new system that prevents the recording of different attendance categories, this may result in the attendance figures for the three EDs (from Mar-10 onwards) being artificially inflated by approximately 5.0 % (estimated from the data 12 months leading up to transfer), please interpret with caution. (e) NHS Lothian - Western General Hospital began submitting records to distinguish different attendances at the ED and MIU in Mar-11

Table1 Page 17 of 27 NHS Scotland - Emergency Department Activity

Table 2: Attendances, Apr-10 to Mar-11

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NHS Board / Location Name Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11

SCOTLAND (a), (b), (c), (d), (e) 136,447 149,538 142,960 134,588 144,380 136,636 131,903 123,035 121,777 133,689 119,674 131,964

Ayrshire & Arran (a) 9,709 10,558 10,209 9,762 10,601 9,704 9,419 8,810 9,018 9,707 8,553 10,038 ED Ayr Hospital 3,653 4,005 3,848 3,749 3,958 3,655 3,598 3,279 3,471 3,592 3,213 3,670 Crosshouse Hospital 5,719 6,145 5,898 5,516 6,138 5,668 5,486 5,258 5,242 5,810 5,087 6,002 MIU/Other Arran War Memorial Hospital 226 246 271 302 304 208 187 152 190 192 145 232 Davidson Cottage Hospital 53 xxxxxxxxxxx Girvan Community Hospital x 99 124 123 137 119 116 95 86 80 78 101 Lady Margaret Hospital 58 63 68 72 64 54 32 26 29 33 30 33

Borders (b) 2,117 2,315 2,248 2,142 2,224 2,156 2,119 1,896 1,964 2,253 1,777 2,275 ED Borders General Hospital 1,912 2,100 2,024 1,934 1,962 1,961 1,926 1,744 1,821 2,062 1,616 2,051 MIU/Other Hawick Cottage Hospital 81 92 92 111 114 77 81 59 66 106 81 91 Hay Lodge Hospital 62 69 91 54 94 71 61 68 51 60 56 89 Kelso Hospital 34 38 26 30 35 21 25 13 19 12 14 29 Knoll Hospital 28 16 15 13 19 26 26 12 7 13 10 15

Dumfries & Galloway 4,419 4,609 4,512 4,341 4,552 4,077 3,795 3,676 3,772 4,080 3,560 3,822 ED Dumfries & Galloway Royal Infirmary 3,149 3,360 3,246 3,061 3,166 2,931 2,692 2,694 2,720 2,946 2,562 2,784 Galloway Community Hospital 1,054 1,047 1,067 1,064 1,090 911 914 825 922 1,015 885 889 MIU/Other Castle Douglas Hospital 45 55 50 50 82 49 31 34 33 42 26 43 Kirkcudbright Hospital 79 79 81 76 124 108 79 73 63 42 53 72 Moffat Hospital 38 292929292930156510 Newton Stewart Hospital 54 39 39 61 61 49 49 49 29 29 29 24

Fife 7,359 8,179 7,832 7,333 7,559 7,420 6,980 6,251 6,408 7,237 6,300 7,514 ED Queen Margaret Hospital 3,396 3,988 3,745 3,636 3,742 3,575 3,269 3,027 3,149 3,416 2,934 4,159 Victoria Hospital 3,561 3,636 3,602 3,237 3,351 3,292 3,191 2,854 2,888 3,436 2,932 2,822 MIU/Other Adamson Hospital 111 124 135 127 114 119 101 97 80 92 85 117 St Andrews Memorial Hospital 291 431 350 333 352 434 419 273 291 293 349 416

Forth Valley 6,450 7,167 6,710 6,175 6,821 6,444 6,150 5,424 5,695 5,989 5,357 6,224 ED

Table2 Page 18 of 27 NHS Board / Location Name Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11

Stirling Royal Infirmary 4,731 5,110 4,833 4,653 5,022 4,895 4,749 4,277 4,497 4,769 4,175 4,808 MIU/Other Falkirk & District Royal Infirmary 1,719 2,057 1,877 1,522 1,799 1,549 1,401 1,147 1,198 1,220 1,182 1,416

Grampian 12,097 12,848 12,528 11,783 12,470 12,160 11,487 10,801 10,428 11,884 10,326 12,150 ED Aberdeen Royal Infirmary 5,271 5,488 5,227 5,238 5,540 5,189 5,225 4,985 5,094 5,400 4,678 5,192 Dr Gray's Hospital 1,861 2,021 1,966 1,861 1,925 1,935 1,869 1,765 1,728 1,953 1,720 1,940 Royal Aberdeen Children's Hospital 1,652 1,734 1,652 1,270 1,477 1,589 1,260 1,293 1,064 1,410 1,310 1,804 MIU/Other Aboyne Hospital 102 86 150 118 123 91 72 67 55 96 62 71 Chalmers Hospital 289 330 325 326 395 357 309 265 246 275 236 311 Fleming Cottage Hospital 29 29 28 29 49 47 36 36 21 21 26 27 Fraserburgh Hospital 793 904 917 813 812 863 862 774 629 757 633 766 Insch & District War Memorial Hospital 80 65 61 83 63 65 51 53 26 47 45 56 Inverurie Hospital 41 54 43 36 48 35 30 23 30 33 20 20 Jubilee Hospital 271 283 289 289 253 285 264 213 201 241 261 289 Kincardine Community Hospital 121 147 133 113 130 95 118 74 71 92 64 98 Leanchoil Hospital 52 78 96 85 103 74 62 48 49 12 33 55 Peterhead Community Hospital 1,090 1,179 1,151 1,124 1,091 1,095 967 868 917 1,209 924 1,114 Seafield Hospital 92 102 95 86 99 95 78 62 58 69 78 74 Stephen Cottage Hospital 43 43 55 38 67 51 41 30 15 27 39 36 Turner Memorial Hospital 111 84 77 90 83 91 71 98 75 74 50 131 Turriff Cottage Hospital 199 221 263 184 212 203 172 147 149 168 147 166

Greater Glasgow & Clyde (c) 39,352 43,022 40,937 38,049 41,169 38,939 37,887 36,743 36,023 38,748 35,175 39,938 ED Glasgow Royal Infirmary 6,097 6,466 6,181 6,213 6,611 6,124 6,122 5,973 5,947 6,153 5,544 7,119 Inverclyde Royal Hospital 2,854 3,148 2,950 2,832 3,164 2,852 2,767 2,484 2,746 2,750 2,568 2,825 Royal Alexandra Hospital 5,862 6,644 6,423 5,892 6,445 6,081 5,984 5,635 5,379 6,153 5,433 6,410 RHSC Glasgow 3,880 4,124 3,567 2,904 3,481 3,380 3,351 3,768 3,517 3,981 3,520 4,455 Southern General Hospital 3,917 4,309 4,133 3,883 4,270 4,006 3,896 3,712 3,681 3,918 3,440 4,066 Stobhill Hospital (ED) 2,408 2,562 2,560 2,369 2,485 2,388 2,321 2,254 2,079 2,229 2,003 940 Victoria Infirmary (ED) 5,131 5,690 5,423 5,173 5,338 5,066 4,914 4,761 4,938 5,145 4,737 5,134 Western Infirmary / Gartnavel General 5,260 5,566 5,316 5,107 4,996 4,911 4,727 4,676 4,717 4,845 4,488 4,799 MIU/Other Stobhill Hospital (MIU) 1,229 1,454 1,385 1,197 1,418 1,394 1,254 1,129 941 1,238 1,211 1,449 Vale of Leven District General Hospital 1,259 1,439 1,463 1,237 1,537 1,271 1,298 1,197 1,087 1,130 1,047 1,232 Victoria Infirmary (MIU) 1,455 1,620 1,536 1,242 1,424 1,466 1,253 1,154 991 1,206 1,184 1,509

Highland 7,676 9,137 9,074 8,746 9,257 8,094 7,319 6,583 6,595 7,032 6,470 7,538 ED Belford Hospital 745 941 981 962 996 831 683 597 630 547 619 629 Caithness General Hospital 468 528 545 564 570 555 479 450 401 460 398 474 Lorn & Islands District General Hospital 436 587 606 552 621 516 476 358 463 439 364 455 Raigmore Hospital 2,645 2,926 2,853 2,723 2,856 2,607 2,496 2,223 2,205 2,435 2,207 2,591 MIU/Other Aviemore Health Centre 194 181 246 241 246 171 152 112 128 178 185 202

Table2 Page 19 of 27 NHS Board / Location Name Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11

Campbeltown Health Centre 397 523 472 545 492 463 463 463 387 473 414 399 County Hospital Invergordon 131 181 128 124 77 153 98 149 90 120 126 173 Dunoon & District General Hospital 585 837 671 599 741 556 590 518 555 542 461 528 Dunaros Hospital 45 60 76 47 70 57 49 43 46 38 35 49 Dunbar Hospital 179 216 204 186 212 178 168 135 129 148 168 173 Ian Charles Hospital 96 119 130 110 153 114 100 69 70 85 57 92 Islay Hospital 88 86 88 106 101 119 65 64 67 71 51 81 Lawson Memorial Hospital 49 34 72 58 67 50 36 45 29 37 38 38 Mackinnon Memorial Hospital 321 347 406 380 440 393 261 250 270 267 299 340 Mid Argyll Hospital 305 406 409 347 375 273 286 301 314 278 227 254 Town and County Hospital, Nairn 275 265 290 353 345 254 256 186 228 237 248 377 Portree Hospital 172 308 309 293 291 238 220 199 179 237 193 252 Ross Memorial Hospital 165 193 210 198 216 211 135 151 113 130 119 141 Victoria Hospital 380 399 378 358 388 355 306 270 291 310 261 290

Lanarkshire (d) 16,550 17,887 16,880 15,959 16,979 16,203 15,632 14,586 13,954 15,872 14,328 10,510 ED Hairmyres Hospital 4,783 5,063 4,933 4,586 4,950 4,809 4,641 4,335 4,192 4,632 4,255 3,103 Monklands Hospital 5,707 6,264 6,007 5,671 6,048 5,601 5,502 5,088 4,824 5,485 4,994 3,721 Wishaw General Hospital 5,700 6,198 5,758 5,550 5,824 5,618 5,340 5,027 4,831 5,618 4,970 3,519 MIU/Other Kello Hospital 182 156 71 43 57 59 59 49 35 46 43 54 Lady Home Hospital 178 206 111 109 100 116 90 87 72 91 66 113

Lothian (e) 19,583 21,256 20,243 18,818 20,827 20,138 19,888 18,578 18,195 19,662 18,324 21,247 ED RHSC Edinburgh 3,125 3,570 3,339 2,579 2,908 3,141 2,947 3,026 2,751 3,204 3,260 3,910 Royal Infirmary of Edinburgh 9,208 9,772 9,283 9,093 10,105 9,549 9,719 8,863 8,788 9,200 8,323 9,477 St John's Hospital at Howden 4,205 4,579 4,394 4,047 4,305 4,250 4,121 3,810 3,641 4,115 3,767 4,394 Western General Hospital (ED) 1,412 1,446 1,420 1,383 1,408 1,397 1,398 1,273 1,396 1,588 1,449 1,589 MIU/Other Belhaven Hospital 24 241627103172396797 Edington Cottage Hospital 140 168 167 209 209 148 145 120 92 113 113 130 Western General Hospital (MIU) 1,469 1,697 1,624 1,480 1,789 1,636 1,535 1,477 1,521 1,435 1,403 1,740

Orkney 223 321 301 293 298 289 296 188 215 217 163 252 MIU/Other Balfour Hospital 223 321 301 293 298 289 296 188 215 217 163 252

Shetland 642 804 819 727 710 713 694 608 673 692 603 685 ED Gilbert Bain Hospital 642 804 819 727 710 713 694 608 673 692 603 685

Tayside 9,620 10,739 9,944 9,694 10,189 9,593 9,572 8,311 8,230 9,706 8,166 9,122 ED Ninewells Hospital 4,047 4,512 4,086 4,086 4,248 4,100 4,213 3,737 3,691 4,143 3,493 4,047 Perth Royal Infirmary 2,071 2,527 2,327 2,149 2,295 2,233 2,055 1,824 1,812 2,123 1,788 2,038 MIU/Other

Table2 Page 20 of 27 NHS Board / Location Name Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11

Aberfeldy Cottage Hospital 8 6598169741816 Arbroath Infirmary 1,333 1,331 1,232 1,190 1,234 1,131 1,147 1,065 1,026 1,220 981 1,069 Blairgowrie Community Hospital 251 305 294 290 281 238 237 200 217 271 221 227 Brechin Infirmary 291 372 299 280 325 260 269 224 208 276 264 287 Crieff Community Hospital 201 226 196 212 212 182 205 156 169 232 156 210 Links Health Centre, Montrose 643 514 673 624 736 686 669 533 529 581 614 550 Pitlochry Community Hospital 110 143 182 174 155 144 143 89 89 117 85 111 St Margaret's Hospital 32 29 38 32 33 32 37 24 25 27 26 24 Whitehills Health & Community Care Centre 633 774 612 648 662 571 588 452 460 715 530 543

Western Isles 650 696 723 766 724 706 665 580 607 610 572 649 ED Western Isles Hospital 519 554 578 600 566 592 562 475 488 493 455 513 MIU/Other St Brendan's Hospital 28 34 38 50 41 28 33 24 34 30 45 56 Uist & Barra Hospital 103 108 107 116 117 86 70 81 85 87 72 80 Source: A&E data mart, ISD Scotland

Key to symbols: - zero .. not available x not applicable

Notes: 1) The waiting time is defined as the time of arrival until the time of discharge, admission or transfer. 2) New presentations only; excludes planned return and recall attendances. 3) There are two types of site that provide emergency care: • ED - Emergency Departments; sites that provide a 24 hour emergency medicine consultant led service; • MIU/Other - sites including minor injuries units (MIU), small hospitals and health centres in rural areas that carry out emergency department related activity and are GP or Nurse led. They may or may not be open 24 hours.

4) The information presented is based on data under development, the quality and accuracy are being monitored.

Footnotes: (a) NHS Ayrshire & Arran - Davidson Cottage Hospital was replaced with Girvan Community Hospital in May 2010. (b) NHS Borders - Borders General Hospital transferred to a new patient management system at the end of November 2010. There is an on-going issue with the new system that prevents the recording of different attendance categories, this may result in the attendance figures for Borders General (Nov-10 onwards) being artificially inflated by approximately 0.8 % (estimated from the data 12 months leading up to transfer), please interpret with caution

(c) NHS Greater Glasgow & Clyde - Stobhill Hospital (ED) shows reduced attendances in Mar-11. This is due to the site from having both an ED and MIU to only having an MIU in Apr-11. (d) NHS Lanarkshire - the three EDs transferred to a new patient management system f

Table2 Page 21 of 27 NHS Board / Location Name Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11 during March 2011. No data has been submitted for the three EDs over the period 14 to 24 March due to issues with data quality. Consequently, the number of attendances are undercounted for the month of March 2011, please interpret with caution. We consider the performance figures of the data submitted to be representative of the whole month. In addition, there is an on-going issue with the new system that prevents the recording of different attendance categories, this may result in the attendance figures for the three EDs (from Mar-10 onwards) being artificially inflated by approximately 5.0 % (estimated from the data 12 months leading up to transfer), please interpret with caution.

(e) NHS Lothian - Western General Hospital began submitting records to distinguish different attendances at the ED and MIU in Mar-11

Table2 Page 22 of 27 NHS Scotland - Emergency Department Activity

Table 3: Performance against 4-hour standard, Apr-10 to Mar-11 Percentage of all attendances waiting less than or equal to 4 hours

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NHS Board / Location Name Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11

SCOTLAND (a), (b), (c), (d), (e) 97.1 97.2 97.4 97.9 97.0 97.1 96.8 96.1 94.8 93.6 95.0 95.6

Ayrshire & Arran (a) 97.9 98.0 98.1 97.9 95.6 97.2 98.0 98.0 97.8 94.2 95.0 96.3 ED Ayr Hospital 98.2 98.3 98.9 97.5 96.1 96.9 96.4 98.0 97.1 92.5 94.7 94.8 Crosshouse Hospital 97.6 97.8 97.4 98.0 94.9 97.3 99.0 97.9 98.1 94.9 94.8 97.0 MIU/Other Arran War Memorial Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Davidson Cottage Hospital 100.0 xxxxxxxxxxx Girvan Community Hospital x 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Lady Margaret Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0

Borders (b) 99.1 98.5 98.2 99.1 98.2 98.4 98.1 96.9 94.5 96.3 97.3 96.9 ED Borders General Hospital 99.1 98.4 98.0 99.0 98.0 98.3 97.9 96.6 94.1 95.9 97.0 96.6 MIU/Other Hawick Cottage Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Hay Lodge Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Kelso Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Knoll Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0

Dumfries & Galloway 95.4 94.6 96.3 96.5 96.2 95.8 96.4 96.3 95.0 95.1 95.5 95.7 ED Dumfries & Galloway Royal Infirmary 94.5 93.6 95.5 95.8 95.0 94.8 95.5 96.1 94.0 94.2 94.5 95.2 Galloway Community Hospital 97.1 96.9 98.2 97.7 98.5 97.8 98.2 96.4 97.2 97.0 97.9 96.7 MIU/Other Castle Douglas Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Kirkcudbright Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Moffat Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Newton Stewart Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0

Fife 96.9 95.4 96.0 95.9 95.4 94.9 96.6 93.9 89.6 90.2 92.8 93.4 ED Queen Margaret Hospital 96.3 94.1 95.0 94.6 95.6 94.5 96.2 92.5 86.2 88.7 91.9 89.9 Victoria Hospital 97.2 96.2 96.5 96.7 94.5 94.5 96.5 94.6 91.9 90.5 92.7 97.4 MIU/Other Adamson Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 St Andrews Memorial Hospital 100.0 99.8 100.0 100.0 100.0 100.0 99.8 100.0 100.0 100.0 100.0 100.0

Forth Valley 95.3 94.8 95.2 97.4 97.3 94.1 93.8 93.5 90.7 89.5 92.3 93.8

Table3 Page 23 of 27 NHS Board / Location Name Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11

ED Stirling Royal Infirmary 93.8 92.9 93.4 96.6 96.4 92.3 92.0 91.7 88.3 86.8 90.2 91.9 MIU/Other Falkirk & District Royal Infirmary 99.7 99.8 99.9 99.9 99.9 99.9 100.0 100.0 99.9 100.0 100.0 100.0

Grampian 97.4 98.9 99.0 99.1 98.1 98.4 98.7 97.6 97.2 96.8 98.1 98.0 ED Aberdeen Royal Infirmary 96.2 98.0 98.2 98.5 97.0 97.3 98.1 96.1 96.0 95.4 97.2 97.5 Dr Gray's Hospital 95.2 98.8 99.1 99.0 96.8 99.0 98.1 96.7 95.5 94.3 97.3 95.3 Royal Aberdeen Children's Hospital 99.5 99.7 99.4 99.6 99.5 98.7 99.5 99.8 99.7 99.4 99.5 99.3 MIU/Other Aboyne Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Chalmers Hospital 99.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Fleming Cottage Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Fraserburgh Hospital 99.2 100.0 99.6 100.0 99.6 99.3 99.7 100.0 100.0 100.0 100.0 100.0 Insch & District War Memorial Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Inverurie Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Jubilee Hospital 99.6 100.0 100.0 100.0 99.6 100.0 100.0 100.0 100.0 100.0 99.6 100.0 Kincardine Community Hospital 100.0 100.0 100.0 100.0 99.2 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Leanchoil Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Peterhead Community Hospital 99.7 100.0 99.7 99.8 99.8 99.7 99.7 99.5 99.3 99.8 99.6 99.6 Seafield Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Stephen Cottage Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Turner Memorial Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Turriff Cottage Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0

Greater Glasgow & Clyde (c) 96.7 96.8 97.1 97.8 97.1 97.1 95.8 94.2 93.7 91.0 91.8 93.7 ED Glasgow Royal Infirmary 95.0 94.9 96.1 97.0 97.0 97.6 95.4 92.8 92.5 88.1 89.5 90.0 Inverclyde Royal Hospital 97.3 97.9 97.3 97.6 96.4 97.5 97.3 96.9 95.2 93.0 95.0 96.0 Royal Alexandra Hospital 96.0 95.2 96.6 97.2 95.4 95.1 94.3 93.3 89.6 86.0 89.7 92.8 RHSC Glasgow 98.5 98.1 98.4 98.6 98.4 98.5 98.3 98.4 97.1 97.7 97.3 97.3 Southern General Hospital 95.9 97.5 96.5 97.4 96.8 97.5 97.3 94.8 96.0 92.7 95.3 96.8 Stobhill Hospital (ED) 98.0 97.4 99.4 99.0 97.9 97.8 96.6 97.6 94.5 94.0 95.4 98.3 Victoria Infirmary (ED) 95.2 97.8 95.6 97.9 96.7 97.1 95.5 89.3 94.9 89.7 90.6 93.7 Western Infirmary / Gartnavel General 97.1 96.1 96.8 97.5 97.1 94.8 90.9 91.0 89.3 87.1 81.9 87.0 MIU/Other Stobhill Hospital (MIU) 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Vale of Leven District General Hospital 99.2 99.1 99.3 99.5 99.3 98.2 98.9 99.1 98.1 98.1 98.3 98.0 Victoria Infirmary (MIU) 100.0 97.2 100.0 99.9 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0

Highland 98.4 98.5 98.9 99.1 98.3 98.8 97.7 98.1 98.3 98.0 98.7 98.5 ED Belford Hospital 98.8 99.0 99.4 99.8 98.2 98.3 98.7 98.5 98.4 97.6 97.7 97.8 Caithness General Hospital 99.1 98.9 98.7 98.2 98.8 98.7 99.0 99.3 99.3 98.5 99.2 98.3 Lorn & Islands District General Hospital 98.6 97.3 98.8 99.3 99.4 99.6 99.2 99.7 99.4 97.9 99.5 99.1 Raigmore Hospital 97.4 97.5 98.5 98.6 96.8 98.0 95.8 96.3 97.1 97.1 98.0 98.3 MIU/Other

Table3 Page 24 of 27 NHS Board / Location Name Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11

Aviemore Health Centre 99.5 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Campbeltown Health Centre 99.2 99.6 99.4 98.5 98.2 98.3 97.4 98.1 96.9 98.5 98.3 100.0 County Hospital Invergordon 99.2 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 99.4 Dunoon & District General Hospital 99.3 99.4 99.1 98.7 99.2 98.7 99.0 99.2 99.8 98.9 99.1 98.9 Dunaros Hospital 100.0 93.3 96.1 97.9 98.6 100.0 98.0 97.7 100.0 94.7 100.0 95.9 Dunbar Hospital 99.4 100.0 100.0 99.5 100.0 100.0 98.8 99.3 99.2 100.0 100.0 99.4 Ian Charles Hospital 97.9 100.0 100.0 100.0 100.0 99.1 100.0 100.0 100.0 100.0 100.0 100.0 Islay Hospital 97.7 100.0 100.0 98.1 99.0 99.2 100.0 98.4 98.5 97.2 100.0 96.3 Lawson Memorial Hospital 100.0 100.0 100.0 100.0 100.0 100.0 97.2 100.0 100.0 100.0 100.0 100.0 Mackinnon Memorial Hospital 96.0 96.3 98.5 100.0 97.7 100.0 99.6 99.2 100.0 97.8 99.0 94.4 Mid Argyll Hospital 99.7 99.3 99.0 99.7 98.7 100.0 97.9 98.3 98.1 100.0 99.1 98.8 Town and County Hospital, Nairn 99.6 100.0 100.0 99.7 100.0 99.6 100.0 99.5 100.0 100.0 100.0 99.7 Portree Hospital 98.3 98.7 97.1 99.7 99.3 99.6 98.6 98.0 97.8 98.7 99.5 98.4 Ross Memorial Hospital 100.0 100.0 100.0 99.5 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Victoria Hospital 99.2 98.5 99.5 98.9 98.5 97.7 96.4 98.5 97.6 95.2 97.7 98.6

Lanarkshire (d) 98.7 98.1 98.4 97.9 97.7 97.3 95.9 96.0 95.7 91.8 94.8 92.9 ED Hairmyres Hospital 98.0 97.1 97.5 96.3 96.3 96.4 94.1 93.4 95.6 90.0 94.9 90.4 Monklands Hospital 98.8 98.5 98.6 99.0 97.9 97.3 95.5 96.8 95.6 90.9 94.7 93.3 Wishaw General Hospital 99.2 98.4 98.9 98.1 98.7 98.0 97.8 97.2 95.9 93.8 94.6 94.3 MIU/Other Kello Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Lady Home Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0

Lothian (e) 95.0 96.4 95.4 96.7 94.9 96.4 96.7 97.4 93.3 95.6 97.1 97.3 ED RHSC Edinburgh 99.5 99.3 99.2 99.4 99.1 98.9 99.0 98.7 98.1 98.2 98.3 99.0 Royal Infirmary of Edinburgh 94.4 95.8 93.0 95.4 92.0 95.4 95.5 96.8 89.9 93.7 96.5 96.5 St John's Hospital at Howden 90.8 93.7 95.0 95.9 96.0 94.6 96.0 96.5 94.8 96.3 96.7 96.9 Western General Hospital (ED) 95.8 96.5 97.0 98.7 96.6 98.1 98.1 98.0 94.1 94.9 96.2 95.7 MIU/Other Belhaven Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Edington Cottage Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Western General Hospital (MIU) 99.9 100.0 100.0 100.0 99.9 100.0 100.0 100.0 99.9 100.0 100.0 100.0

Orkney 100.0 99.4 99.7 99.3 97.7 100.0 99.7 100.0 98.1 100.0 99.4 99.6 MIU/Other Balfour Hospital 100.0 99.4 99.7 99.3 97.7 100.0 99.7 100.0 98.1 100.0 99.4 99.6

Shetland 99.8 100.0 99.3 99.7 99.6 99.9 99.4 100.0 99.7 99.0 99.7 99.9 ED Gilbert Bain Hospital 99.8 100.0 99.3 99.7 99.6 99.9 99.4 100.0 99.7 99.0 99.7 99.9

Tayside 99.5 98.6 99.3 99.3 98.7 98.9 99.3 99.3 98.9 98.8 99.4 99.0 ED Ninewells Hospital 99.0 98.2 99.0 98.9 97.4 98.1 98.7 98.8 98.2 97.5 98.9 98.1 Perth Royal Infirmary 99.7 97.3 98.8 99.1 99.3 99.1 99.4 99.4 98.7 99.3 99.5 99.3

Table3 Page 25 of 27 NHS Board / Location Name Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11

MIU/Other Aberfeldy Cottage Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Arbroath Infirmary 99.9 99.8 100.0 100.0 100.0 99.9 99.9 99.9 100.0 100.0 99.9 100.0 Blairgowrie Community Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 99.6 100.0 100.0 Brechin Infirmary 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 99.2 100.0 Crieff Community Hospital 100.0 100.0 100.0 100.0 100.0 99.5 100.0 100.0 99.4 100.0 100.0 99.0 Links Health Centre, Montrose 100.0 100.0 99.9 100.0 100.0 100.0 100.0 100.0 99.6 99.8 100.0 100.0 Pitlochry Community Hospital 100.0 100.0 100.0 100.0 100.0 99.3 100.0 100.0 100.0 100.0 100.0 100.0 St Margaret's Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Whitehills Health & Community Care Centre 99.8 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0

Western Isles 99.5 99.1 99.9 99.2 98.8 98.3 98.6 97.9 97.5 98.2 96.3 97.2 ED Western Isles Hospital 99.6 99.1 99.8 99.0 98.4 98.0 98.4 97.9 97.1 97.8 95.8 96.5 MIU/Other St Brendan's Hospital 96.4 97.1 100.0 100.0 100.0 100.0 100.0 91.7 97.1 100.0 95.6 100.0 Uist & Barra Hospital 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Source: A&E data mart, ISD Scotland

Key to symbols: - zero .. not available x not applicable

Notes: 1) The waiting time is defined as the time of arrival until the time of discharge, admission or transfer. 2) New presentations only; excludes planned return and recall attendances. 3) There are two types of site that provide emergency care: • ED - Emergency Departments; sites that provide a 24 hour emergency medicine consultant led service; • MIU/Other - sites including minor injuries units (MIU), small hospitals and health centres in rural areas that carry out emergency department related activity and are GP or Nurse led. They may or may not be open 24 hours.

4) The information presented is based on data under development, the quality and accuracy are being monitored.

Footnotes: (a) NHS Ayrshire & Arran - Davidson Cottage Hospital was replaced with Girvan Community Hospital in May 2010. (b) NHS Borders - Borders General Hospital transferred to a new patient management system at the end of November 2010. There is an on-going issue with the new system that prevents the recording of different attendance categories, this may result in the attendance figures for Borders General (Nov-10 onwards) being artificially inflated by approximately 0.8 % (estimated from the data 12 months leading up to transfer), please interpret with caution

(c) NHS Greater Glasgow & Clyde - Stobhill Hospital (ED) shows reduced attendances in Mar-11. This is due to the site from having both an ED and MIU to only having an MIU in Apr-11.

Table3 Page 26 of 27 NHS Board / Location Name Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11 (d) NHS Lanarkshire - the three EDs transferred to a new patient management system during March 2011. No data has been submitted for the three EDs over the period 14 to 24 March due to issues with data quality. Consequently, the number of attendances are undercounted for the month of March 2011, please interpret with caution. We consider the performance figures of the data submitted to be representative of the whole month. In addition, there is an on-going issue with the new system that prevents the recording of different attendance categories, this may result in the attendance figures for the three EDs (from Mar-10 onwards) being artificially inflated by approximately 5.0 % (estimated from the data 12 months leading up to transfer), please interpret with caution.

(e) NHS Lothian - Western General Hospital began submitting records to distinguish different attendances at the ED and MIU in Mar-11

Table3 Page 27 of 27