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Connected Vehicles & Intelligent Transport Systems

Pierre Masai VP Information Systems & Telematics, Motor Toyota’s Vision - Topic of Todays Presentation

2 Toyota – in the World • Established in 1937 • 77 manufacturing companies in 27 countries • Vehicles sold in more than 170 countries worldwide • 7.95 million vehicles sold worldwide in 2011 • Market share – (2011): 44% in Japan, 12.6% in US – (2011): 4.2% in Europe • Net revenue: – €170 billion in FY 2011-12 – €217 billion forecast for FY 2012-13 • Approx. 318,000 employees worldwide

3 Regional Headquarters

Toyota Motor Europe NV/SA (TME) Toyota Motor Corporation Toyota Motor North America, Inc. (TMC) (TMA)

Toyota Motor Asia Pacific Pte Ltd. (TMAP-MS)

4 Manufacturing Facilities

TMMR - Camry

TMIP – Diesel engines TMUK - Engines TMUK – Auris, Auris Hybrid & Avensis

TMMP - Engines & Transmissions TMMF – Yaris & Yaris Hybrid TPCA - AYGO

Toyota Caetano Portugal Commercial Vehicles TMMT - Auris & Verso

5 Manufactured Vehicles

Approx 2/3 of our vehicles sold in Europe are made in Europe:

• Toyota Yaris Hybrid • • Toyota Auris Hybrid •

6 National Marketing & Sales Companies

• 30 NMSCs

• 56 Countries

• 275 retailers

• 2,835 Toyota retailers

Not shown: Toyota Caucasus LLP, Union Motors Ltd (Israel), Toyota Motor Kazakhstan LLP

7 Microsoft and Toyota

April 2011: Microsoft and Toyota Announce October 2012: Microsoft Continues Collaboration Strategic Partnership on Next-Generation With Toyota to Drive Its New Global Telematics Communications Infrastructure

8 Example of using cloud computing to support IS

• Microsoft Intune

• 21 countries deployed across Toyota NMSC’s

• 3500 licences

• Excellent feedback from the users

9 10 ’s Connected Related Features

• Long history of connected features around the world

1968 1987 2000 2003 2005 2007 2010 2012 ●G-BOOK Telematics ●G-BOOK ALPHA ●G-BOOK mx ●Remote Maintenance ●Touch&Go (EU) ●Remote Immobilizer ★ ●Help Net ● MONET ●Remote Security ●Remote Diagnostics Entune (US) ● ●Operator Assistance PHV/EV ●Probe Traffic Info. ★ ( ★ Navigation RDS-TMC EU) Traffic Estimation ★Map on Demand (Highway in Japan) ★LHD/ ★ VICS Traffic Info ●XM Traffic (US) ESPO ●GPS/Map Matching ●Statistical Traffic Estimation ●Door-to-door ★Voice Navigation ●3D Gyro Navigation ★Navigation ● ★ ★ DVD Navi SD Navi ★HDD Navi Accurate Location ★ ★ Vehicle Control ACC School Zone Info ★Navi AI-AVS ★ LKA ★Stop sign info ★Navi A/C control ★Navi AI Shift ★IPA ★Navi Breaking Assist

AV/Device ●Digital TV ●Analog TV ● Cassette Tape ●Hands Free (BT) ●iPod connectivity ●CDplayer ●MD player

11 Toyota’s Vision – The future of mobility

12 Our Ultimate Goal - Zero Casualties from traffic accidents.

13 Safety - Integrated Safety Management Concept • Integrating systems effectively to support improved safety.

• From helping park your vehicle to raising an e-call (emergency call) in case of an accident.

14 Safety - Reducing casualties

• By integrating systems we believe we can reduce road casualties

15 Environmental – Building a low carbon transport system

16 Environmental – Next generation advanced vehicles

1997 2005 2012 Future

• Fuel efficient vehicles are at the heart of any low carbon transport systems

• Toyota has a long history in innovation and creating fuel efficient vehicles

• Our next generation vehicles include hybrids, plug-in hybrids, electric cars, and hydrogen fuel cells

17 Environmental – Global Sales of Hybrid Vehicles

• More than 4.4 million hybrid vehicles sold worldwide with Europe contributing more than 10% of this result.

• This translates into global savings of almost

26 million tonnes CO2 • Hybrids also contribute to protecting air quality (extremely low emissions of NOx and Particulate Matters)

18 Environmental – 474,413 hybrid sold in Europe

• Keys being handed over to a member in IT consultancy firm CTG

• CTG added Toyota as a fleet option due to the benefits that hybrid vehicles could provide to its members

19 Environmental – Smart Grid • A new future where cars, homes, and people are linked

20 TME IS and Telematics

21 TME IS goal towards telematics • TME IS to provide the link between our vehicles and the services and data providers

• TME IS to start to play an increasing role in the future of our vehicles

IS

22 Different services that we are working on

Online information and data Infotainment

Real time POI search (Google), traffic info and flows, parking, In-vehicle e-mail, internet access, music/video download, fuel prices, etc.. etc..

Safety & Security Data Collection

eCall SVT

Remote diagnostics, pay as you drive, fleet and insurance eCall, bCall, stolen vehicle recovery (SVT) management

23 Todays activities – Toyota Touch & Go

Search Engine Providers

24 Todays activities – Customer Portal

• Centralised management of our customer and vehicle data

25 Impact on TME IS organisation

TME Vendors • TME IS is responsible for functions in the vehicle for the first time

• Incident and process management become very complicated

26 Planned activities – Advanced multimedia services

27 Planned activities – eCall

• Providing all systems to ensure compliance with both EU eCall and ERA-GLONASS

28 Planned activities – PHEV

Smartphone integration with vehicle control (remote charging, vehicle status, remote start of heater, links to social media, etc..)

29 Planned activities – PHEV Toyota Smart Centre

Come and see our demo TME Data Centre vehicle!

30 What's coming up in the future…

• Mobile, Cloud, Social, and Big Data are 4 trends that are increasing in Telematics

TME / NMSC’s

Retailers Customers

31 What's coming up in the future…

• IS departments become more involved as the software platforms on vehicle devices start to converge with platforms on desktop and mobile devices

• Partnerships between IS organisations and IT companies will become more important

• Cloud computing will become an important tool for the delivery of services

32 There is an exciting future in telematics..!

Brussels Motor Show 2012 Paris Motor Show 2012

For more, @pierremasai Thank you!

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