Complaint Investigation Status Summary March 2021 This report is an overview of the complaints and investigation of complaints from citizens about the air quality in Jefferson County. Citizens can submit complaints by calling the APCD complaints line (502-574-6000) or by calling Metro 311. Closed investigations are retained by the APCD and are referenced during future investigations SR # Type Request Date Location Summary of Complaint Summary of Inspection Notes & Current Status
NOEM-21- Odor 3/1/21 Cane Run Rd The complainant reported a very strong odor The CO performed an investigation in the area reported by the complainant 026832 "like something has died" near Cane Run Rd but was unable to detect any objectionable odor. (routed from Smell MyCity). This investigation has been closed. The complainant has been contacted with an update on the investigation.
NOEM-21- Odor 3/1/21 Huff Ln The complainant reported a chemical odor The CO performed an investigation in the area reported by the complainant 026638 similar to chlorine at this this location. but was unable to detect any objectionable odor.
The complainant has been contacted with an This investigation has been closed. update on the investigation.
OBRN-21- Burn 3/2/21 4016 Ralph Ave While performing an investigation nearby, an The CO performed an investigation at this location and did not observe any 026964 inspector with the KY Division of Waste illegal burning being conducted. Management observed an odor of wire being burned and reported to the APCD that it may This investigation has been closed. be coming from this address.
The complainant has been contacted with an update on this investigation.
SMKE-21- Smoke 3/3/21 3034 Wickland Rd The complainant reported that someone at this The CO visited this address and was unable to see any evidence of burning 028415 address had been burning plastic. from the front of the house. The CO left a door hanger at this location requesting that the resident contact the APCD. The resident contacted the This complaint was anonymous. APCD and explained that they are using a store bought fire pit to burn dry firewood. The CO explained the open burning regulations.
This investigation has been closed. OBRN-21- Burn 3/3/21 3827 Sunset Ave The complainant reported that this resident had The CO visited this address and was unable to see any evidence of burning 028441 been burning garbage. from the front of the house. The CO left a door hanger at this location requesting that the resident contact the APCD. The resident contacted the This complaint was anonymous. APCD and explained that they have a manufactured fire pit and have not been burning any prohibited materials. The CO explained the open burning regulations.
This investigation has been closed.
Page 1 of 11 Complaint Investigation Status Summary March 2021 SR # Type Request Date Location Summary of Complaint Summary of Inspection Notes & Current Status
NOEM-21- Odor 3/3/21 I-264 at Bells Ln The complainant reported strong chemical odor The CO performed an investigation in the area reported by the complainant 027666 at this location (routed from Smell MyCity). but was unable to detect any objectionable odor.
The complainant has been contacted with an This investigation has been closed. update on the investigation.
NOEM-21- Odor 3/4/21 Bells Ln The complainant reported a strong rotten egg This complaint has been forwarded to the MSD. The APCD CO performed an 028509 odor at this location (routed from Smell investigation at this location and was unable to detect any objectionable MyCity). odors.
The complainant has been contacted with an This investigation has been closed. update on this investigation.
NOEM-21- Odor 3/4/21 Marksman Trail The complainant reported a rubber odor in the The CO performed an investigation in the area reported by the complainant 028897 area. but was unable to detect any objectionable odor.
The complainant has been contacted with an This investigation has been closed. update on this investigation.
NOEM-21- Odor 3/4/21 Ursuline Rd The complainant reported a slight odor of The CO performed an investigation in the area reported by the complainant 029311 woodsmoke and cars (routed from Smell but was unable to detect any objectionable odor. MyCity). This investigation has been closed. The complainant has been contacted with an update on the investigation.
DUST-21- Dust 3/4/21 3401 Vogt Ave The complainant reported that trucks entering The CO performed an investigation at this location and was able to observe 029007 and exiting this landfill are tracking out dirt and some track out at the entrance to this landfill. This track out was the result of causing dust issues. more traffic than usual as a result of trucks bringing loads of dirt to suppress an underground fire. The CO observed that the road had been mostly This complaint was anonymous. watered down but still observed some dust associated with this track out. A follow up was performed and the CO observed that Vogt Ave had been watered down, the trucks were not carrying any dirt/dust onto Ralph Ave and that there was not any airborne dust leaving the property
This investigation has been closed.
Page 2 of 11 Complaint Investigation Status Summary March 2021 SR # Type Request Date Location Summary of Complaint Summary of Inspection Notes & Current Status
NOEM-21- Odor 3/7/21 11611 Chasewood Ct The complainant reported that this resident has The CO visited this location and was unable to observe any objectionable 030296 been piling pig waste in buckets in the back yard odors. The CO spoke with the resident at this address and explained that the causing objectionable odors. pig pen had been cleaned up.
This complaint was anonymous. This investigation has been closed.
OBRN-21- Burn 3/8/21 2813 Portland Ave The complainant reported that homeless people This complaint is outside the scope of the APCD's jurisdiction. 031131 have been burning trash in an alley behind this address in addition to other illegal activities. This complaint has been forwarded to the appropriate agency.
The complainant has been contacted with an update on where the complaint has been forwarded.
NOEM-21- Odor 3/8/21 1621 Lyman Johnson Dr The complainant reported foul odors in their The CO performed an investigation in the area reported by the complainant 030475 neighborhood. but was unable to detect any objectionable odor.
This complaint was anonymous. This investigation has been closed.
DUST-21- Dust 3/8/21 1135 Jefferson St Sgt Jim Martin with the Louisville Fire The CO was able to observe dust coming from equipment crushing concrete 030700 Department reported excessive dust coming slabs and crossing Jefferson St between 12th and 13th St and observed track from the demolition of the Beecher Terrace out on 11th and 12 St from this operation also causing dust issues. The CO apartments. spoke with the Project Manager with Messer, Spencer Smith and explained the complaint and the dust issues she observed. Mr. Smith stated that he The complainant has been contacted with an would get into contact with Innovative Crushing to ensure that they were update on this investigation. taking necessary precautions for dust suppression. A follow up was performed and the CO observed that the roads had been swept and did not observe any airborne dust associated with this operation. An additional follow up was performed and again the CO observed that the street was clean and that there was not any dust leaving the work site.
This investigation has been closed.
NOEM-21- Odor 3/10/21 S 2nd St The complainant reported a moderate sewer This complaint has been forwarded to MSD. The APCD CO performed an 032163 gas odor at this location (routed from Smell investigation in the area reported by the complainant but was unable to MyCity). detect any objectionable odor.
This complaint was anonymous. This investigation has been closed.
Page 3 of 11 Complaint Investigation Status Summary March 2021 SR # Type Request Date Location Summary of Complaint Summary of Inspection Notes & Current Status
DUST-21- Dust 3/10/21 4818 Beech Dr The complainant reported that dust was The CO visited the location reported by the complainant but was unable to 032582 blowing down the street from Usher Transport. observe any dust issues.
This complaint was anonymous. This investigation has been closed.
NOEM-21- Odor 3/11/21 Southwestern Pkwy The complainant reported a chemical odor that The CO performed an investigation in the area reported by the complainant 022944 she observed when she opened her sun roof but was unable to detect any objectionable odor. while driving near Chickasaw Park (routed from Smell MyCity). This investigation has been closed.
The complainant has been contacted with an update on this investigation. NOEM-21- Odor 3/11/21 S 36th St The complainant reported a moderate chemical The CO performed an investigation in the area reported by the complainant 033271 odor in their home (routed from Smell MyCity). but was unable to detect any objectionable odor.
This complaint was anonymous. This investigation has been closed.
NOEM-21- Odor 3/11/21 Lamborne Blvd The complainant reported chemical odors in the The CO performed an investigation in the area reported by the complainant 033478 neighborhood behind Valley View Baptist but was unable to detect any objectionable odor. Church. This investigation has been closed. This complaint was anonymous.
DUST-21- Dust 3/11/21 1700 W Lee St The complainant reported that dust was The CO performed an investigation in the area reported by the complainant 033044 covering cars and plants in the area. but did not observe any dust issues.
The complainant has been contacted with an This investigation has been closed. update on this investigation. NOEM-21- Odor 3/12/21 Dixie Hwy The complainant reported a strong turpentine The CO performed an investigation in the area reported by the complainant 034591 odor at this location (routed from Smell but was unable to detect any objectionable odor. MyCity). This investigation has been closed. The complainant has been contacted with an update on the investigation.
Page 4 of 11 Complaint Investigation Status Summary March 2021 SR # Type Request Date Location Summary of Complaint Summary of Inspection Notes & Current Status
NOEM-21- Odor 3/12/21 Zorn Ave The complainant reported a strong chemical The CO performed an investigation in the area reported by the complainant 034221 odor at this location (routed from Smell but was unable to detect any objectionable odor. MyCity). This investigation has been closed. The complainant has been contacted with an update on the investigation.
NOEM-21- Odor 3/13/21 112 E Oak St The complainant reported above ground This complaint has been forwarded to MSD. The APCD CO performed an 034928 sewage issues at this location. investigation in the area reported by the complainant but was unable to detect any objectionable odor. The complainant has been contacted with an update on the investigation. This investigation has been closed.
SMKE-21- Burn 3/14/21 2510 Cottonwood Rd The complainant reported that this resident or The CO visited 2510 Cottonwood Rd and was able to observe that this 035124 the resident at 2512 Cottonwood had been resident was using a legal manufactured fire pit to burn clean, dry firewood. burning prohibited materials. The CO visited 2512 Cottonwood Rd and did not observe evidence that any burning had taken place on this property. This complaint was anonymous. This investigation has been closed.
DUST-21- Dust 3/15/21 13120 Aiken Rd The complainant reported two businesses near The CO visited the location reported by the complainant and made 036020 this location, River City Foundations and Cobra observations of the road outside both facilities. The CO observed that the Trading LLC, have been causing dust issues on roads appeared to have been watered down prior to their arrival and the tires the road. of exiting trucks were also being wetted. No dust issues were observed. A follow up was performed following an additional complaint and the CO again This complaint was anonymous. observed that tires of trucks leaving were being wetted but the CO noticed the potential for issues as conditions became drier. A follow-up was performed under drier conditions and the CO observed wind carrying dust from the lot of Cobra Trading onto the neighboring properties. The CO spoke with two workers at this facility and explained the complaint, their observations, and provided them with a copy of the dust regulations. An additional follow up was performed and the CO was able to observe that the street had been swept and did not observe any dust issues. The CO was able to speak with the owner of Cobra Trading, Spencer Blue, who explained that they now had a street sweeper servicing the area daily.
This investigation has been closed.
Page 5 of 11 Complaint Investigation Status Summary March 2021 SR # Type Request Date Location Summary of Complaint Summary of Inspection Notes & Current Status
SMKE-21- Smoke 3/16/21 7100 Grade Ln The complainant reported blue/gray smoke The CO visited this facility but was unable to observe any excessive smoke on 036379 coming from ISA that they had observed that the property or crossing the property line. morning. This investigation has been closed. The complainant has been contacted with an update on the investigation.
OBRN-21- Burn 3/16/21 4623 Bellevue Ave The complainant reported that a burn barrel The CO visited this address and was able to observe a fire pit in the back yard 036922 had been used to burn prohibited materials at that contained remnants of burnt wood, plastic and metal. The APCD visited this address. this address in May of 2020 and observed illegal burning being conducted in a burn barrel. The burn barrel had been removed since then but prohibited This complaint was anonymous. material continues to be burned. The CO left information about the open burning regulations and their card at this address.
A warning letter has been sent.
OBRN-21- Burn 3/16/21 807 Auburn Oaks The complainant reported that this resident had The CO visited this address and was unable to access the back yard due to a 036910 been burning yard waste. privacy fence. No burn evidence could be seen from the front yard. A door hanger was left with a request for the resident to contact the APCD. The CO The complainant has been contacted with an returned to the address and was able to inspect the fire pit. The fire pit was update on the investigation. within regulation and no evidence of prohibited materials being burned was observed. The resident acknowledged that they occasionally burn leaves and the CO reviewed the open burning regulations with them.
This investigation has been closed.
NOEM-21- Odor 3/16/21 41st St The complainant reported a strong odor "like This complaint has been forwarded to MSD. The APCD CO performed an 036161 someone used the bathroom on the city" investigation in the area reported by the complainant but was unable to (routed from Smell MyCity). detect any objectionable odor.
The complainant has been contacted with an This investigation has been closed. update on the investigation.
NOEM-21- Odor 3/16/21 Cane Run Rd The complainant reported a rotten egg odor at This complaint was forwarded to MSD. The APCD CO performed an 036392 Ralph Ave and Cane Run Rd. investigation in the area reported by the complainant but was unable to detect any objectionable odors. The complainant did not provide contact information in order to follow-up with them. This investigation has been closed.
Page 6 of 11 Complaint Investigation Status Summary March 2021 SR # Type Request Date Location Summary of Complaint Summary of Inspection Notes & Current Status
SMKE-21- Odor 3/17/21 7100 Grade Ln The complainant contacted the CO that The CO performed a follow up investigation at the fence line of ISA Recycling. 037658 investigated their complaint from the previous The CO observed yellow smoke being let out approximately every 60 seconds day (3/16) to return because they were again that dissipated quickly, approximately 10-15 feet away from the source. The concerned about the smoke they were seeing CO did not observe any associated odors and did not observe any visible from this facility. emissions crossing the property line.
The complainant was contacted with an update This investigation has been closed. on the investigation.
DUST-21- Dust 3/17/21 1381 Beech St The complainant reported that sawdust had The CO performed an investigation in the area reported by the complainant 037516 been coming from the stacks of this building and did not observe accumulated dust on any vehicles or structures in the and was covering the surrounding area. area or from airborne dust from the facility itself. The CO performed a follow up investigation and again did not observe any dust issues. This complaint was anonymous. This investigation has been closed.
OBRN-21- Burn 3/19/21 2105 Merriwood Ct The complainant reported that their neighbor The CO visited this address and was able to speak to the resident who showed 038919 had been burning something that was creating him a legal fire pit in the back yard. The resident admitted that he had excessive smoke. burned some fresh cut tree limbs. The CO explained that burning anything other than clean, dry firewood is against the open burning regulations and This complaint was anonymous. the resident said that they understood.
This investigation has been closed. NOEM-21- Odor 3/19/21 7701 Manslick Rd The complainant reported that this resident had The CO performed an investigation around the address reported by the 038764 black smoke and bad odor coming from their complainant but was not able to observe any smoke or objectionable odors. chimney. This investigation has been closed. This complaint was anonymous.
OBRN-21- Burn 3/22/21 500 Alger Ave The complainant reported that someone at this The CO visited the address reported by the complainant and left a door 040745 address had been burning trash. hanger requesting that the resident contact the APCD. A follow up was made and an additional door hanger was left. This complaint was anonymous. A warning letter has been sent. OBRN-21- Burn 3/22/21 4103 San Marcos Rd The complainant reported that their neighbor The CO visited the address specified by the complainant and spoke with the 040005 had been burning and creating excessive smoke. resident, who showed him a legal chiminea fire pit and a stack of clean dry firewood. The resident is aware of the regulations and the CO did not The complainant has been contacted with an observe any sign that the resident had been burning illegally. update on the investigation. This investigation has been closed.
Page 7 of 11 Complaint Investigation Status Summary March 2021 SR # Type Request Date Location Summary of Complaint Summary of Inspection Notes & Current Status
NOEM-21- Odor 3/22/21 4808 Oak Park Dr The complainant reported an objectionable The CO performed an investigation in the area reported by the complainant 040401 odor at this location. but was unable to detect any objectionable odor.
This complaint was anonymous. This investigation has been closed.
OBRN-21- Burn 3/23/21 4310 Saratoga Hill Rd The complainant reported that this resident had The CO was able to observe that this resident has a legal firepit that 041715 been burning yard waste. contained large limbs, over 6' long. No one was home at the time and the CO left a door hanger requesting that the resident contact the APCD. A follow up This complaint was anonymous. was made and a second door hanger was left with a request to contact the APCD.
A warning letter has been sent. NOEM-21- Odor 3/23/21 179 Wellington Ave The complainant reported an odor of spray The CO was able to observe a moderate odor similar to finger nail polish 040949 paint at this location. while on Woodlawn Ave near Crittenden Dr. The same odor was observed at the fence line of Allnex facing Wabasso Ave. The CO contacted Allnex and left The complainant has been contacted with an a voicemail describing the complaint, his observations, and asked that update on the investigation. someone contact the APCD to discuss the issue. The CO contacted the facility again after receiving no response and was able to speak with Lois Cranfill, Allnex's Environmental Coordinator, who stated that there hadn't been any issues at the facility. The CO performed two follow ups in the same area and was unable to detect any objectionable odor.
This investigation has been closed.
NOEM-21- Odor 3/23/21 Payne St The complainant reported a chemical, sweet, The CO performed an investigation in the area reported by the complainant 041450 burnt odor at this location. but was unable to detect any objectionable odor.
The complainant has been contacted with an This investigation has been closed. update on the investigation.
OBRN-21- Burn 3/24/21 118 Blaine Rd The complainant reported that this resident had The CO visited this address and left a door hanger requesting that the 042291 been burning yard waste. resident contact the APCD. A follow up was performed and the CO was able to speak with the resident and observe the a legal fire pit with some painted The complainant has been contacted with an wooden planks nearby that he had planned to burn. The CO explained the update on the investigation. open burning regulations and provided the resident with a copy of the regulations, open burning brochure and business card.
This investigation has been closed.
Page 8 of 11 Complaint Investigation Status Summary March 2021 SR # Type Request Date Location Summary of Complaint Summary of Inspection Notes & Current Status
OBRN-21- Burn 3/24/21 2804 Sexton Dr The complainant reported that this resident had The CO performed an investigation at this address and spoke with the 042275 been using burn barrels. resident who showed her two burn barrels that he uses to dispose of tree limbs. The CO explained the open burning regulations and provided the This complaint was anonymous. resident with a copy of the regulations, open burning brochure and her card.
This investigation has been closed.
SMKE-21- Smoke 3/26/21 1381 Beech St The complainant reported observing smoke and The CO and an engineer with Industrial Compliance visited this facility in 044143 debris coming from this facility. order to perform a Method 9 for determining the opacity of the smoke reported by the complainant. The opacity was determined to be within The complainant has been contacted with an permitted limits and no violations were observed. The CO did not observe update on the investigation. dust or debris in the area that would indicated a discharge of PM from this facility.
This investigation has been closed.
OBRN-21- Burn 3/26/21 4106 Ralph Ave The complainant reported that they believe this The CO visited this address and left a door hanger as well as a copy of the 043688 resident broke up an old dresser and burned it open burning regulations and an open burning brochure. in his wood burning stove. This investigation has been closed. This complaint was anonymous.
OBRN-21- Burn 3/26/21 3034 Wickland Rd The complainant reported that this resident had The CO visited this address and spoke with the resident who showed him a 043627 been burning "plastic or drugs" in the back yard. legal fire pit that was currently burning only clean dry fire wood. The CO explained the regulations to the resident. This complaint was anonymous. This investigation has been closed. NOEM-21- Odor 3/26/21 10930 Electron Dr The complainant reported a "very full Porta Jon" The CO performed an investigation at the location reported by the 043600 at this location. complainant but did not observe any portable toilets at the location and did not observe any objectionable odors. The complainant has been contacted with an update on the investigation. This investigation has been closed.
Page 9 of 11 Complaint Investigation Status Summary March 2021 SR # Type Request Date Location Summary of Complaint Summary of Inspection Notes & Current Status
DUST-21- Dust 3/26/21 2901 River Rd The complainant reported that dust from the The CO performed an investigation at the area reported by the complainant 044737 Jacobson's Mulch next door had covered the but was unable to see any airborne dust crossing the property line during boats in their lot. their 30 minutes of observation. The complainant contacted the APCD and explained that they believe the dust is coming from the when grinding occurs The complainant has been contacted with at Jacobson's Mulch and stated that they would contact the APCD when this updates on this investigation. was occurring in order to assess the PM emissions. The complainant contacted the APCD the following day and reported that Jacobson's Mulch were currently using the grinder. The CO arrived at Jacobson's Mulch and was able to observe the grinder in operation. Some dust was being created by the grinder but none was observed to be leaving the property. Another follow-up was performed after an additional complaint and again the CO was unable to observe any dust leaving the property of Jacobson's Mulch.
This investigation will remain open as surveillance continues.
NOEM-21- Odor 3/27/21 Winnrose Way The complainant reported that it smelled like The CO performed an investigation in the area reported by the complainant 044646 someone had been burning "wood or rags" but was unable to detect any objectionable odor. (routed from Smell MyCity). This investigation has been closed. This complaint was anonymous.
NOEM-21- Odor 3/29/21 5404 Valley Station Rd The complainant reported an air pollution The CO visited both addresses reported by the complainant. The CO was 044724 (Suites 120 and 122) concern at two businesses that they believe are unable to observe any objectionable odor in the area surrounding the painting without the proper equipment/permit. businesses. The CO was able to speak with a worker from Suite 122 who provided them with the owner’s information. The APCD will be following up The complainant will be contacted when further with the owners for this location about their operation. The CO also progress has been made on the investigation. attempted to speak with someone from the 120 Suite, but they could not access the building or find anyone that worked there. The ACPD is attempting to track down the owner for this business as well.
This Service Request will remain open as the investigation continues.
NOEM-21- Odor 3/29/21 Greenwood Ave The complainant reported a strong chemical The CO performed an investigation in the area reported by the complainant 044828 odor at this location (routed from Smell but was unable to detect any objectionable odor. MyCity). This investigation has been closed. The complainant has been contacted with an update on the investigation.
Page 10 of 11 Complaint Investigation Status Summary March 2021 SR # Type Request Date Location Summary of Complaint Summary of Inspection Notes & Current Status
OBRN-21- Burn 3/30/21 3014 McMahan Blvd The complainant reported that a resident at this The CO spoke with the resident and was able to observe a legal fire pit being 045899 address tore down their shed and was burning used to burn remnants from the resident's shed. The CO had the resident the wood. extinguished the fire, explained the open burning regulations and provided him with a copy of the regulations, open burning brochure and business card. This complaint was anonymous. This investigation has been closed.
DUST-21- Dust 3/30/21 5400 Minors Ln The complainant reported that the demolition The CO performed an investigation in the area reported by the complainant 045901 of a building here is causing excessive dust. but was unable to observe any dust leaving the property but did observe some piles of debris that could be problematic in drier conditions. The complainant will be contacted with an update when further progress has been made. This investigation will remain open as surveillance continues.
DUST-21- Dust 3/30/21 Beech St The complainant reported dust from Usher The CO performed an investigation in the area reported by the complainant 045903 transport blowing onto Shanks Ln and resident's but was unable to observe any dust leaving the property. properties. This investigation has been closed. The complainant has been contacted with an update on the investigation.
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