Media Monitoring Services for the European Investment Bank Group

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EIB Call for Tenders Media Monitoring Services for the European Investment Bank Group

Terms of Reference

Media Monitoring Services for the

European Investment Bank Group

Terms of Reference

Page 1 of 79 EIB Call for Tenders Media Monitoring Services for the European Investment Bank Group

Terms of Reference

Table of Contents

1 SUMMARY ...... 5 2 INTRODUCTION ...... 7 3 CONTEXT ...... 9 4 REQUIRED SERVICES ...... 10 4.1 General provisions for the performance of the services ...... 10 4.2 Service A – Provision of a dedicated online news portal, its content and reporting ...... 10 4.2.1 Dedicated online news portal and its content ...... 10 4.2.2 Manual Sentiment Analysis ...... 15 4.2.3 Quarterly and annual reports ...... 15 4.3 Services B – Daily Deliverables ...... 15 4.4 Services C – Ad-hoc reports ...... 17 4.5 Term and Transition Period ...... 18 5 CONTRACTING MODALITIES AND INFORMATION ON TENDERING ...... 20 5.1 Service Contract...... 20 5.2 Joint tenders (consortia) and Subcontracting ...... 20 5.2.1 Joint tenders ...... 20 5.2.2 Subcontracting ...... 20 5.3 Identification of the Tenderer: legal capacity and status ...... 20 5.4 Timetable ...... 21 6 TENDER REQUIREMENTS AND STRUCTURE ...... 22 6.1 Exclusion Criteria ...... 22 6.2 Selection Criteria ...... 22 6.2.1 Economic and financial capacity ...... 22 6.2.2 Technical and professional capacity ...... 23 6.2.3 Legal capacity ...... 24 6.3 Award Criteria ...... 25 6.3.1 Technical award criteria ...... 25 6.3.2 Quality and efficiency of the methodology to perform the services (30 points) ...... 25 6.3.3 Quality of the team and management (10 points) ...... 26 6.3.4 Quality assurance plan (10 points) ...... 26 6.3.5 Quality of the case study (20 points) ...... 27 6.3.6 Calculation of the technical award score ...... 27 6.3.7 Financial Award Criterion (30 points) ...... 28 7 AWARD OF THE CONTRACT ...... 29 8 ANNEXES ...... 30 Annex 1 – Volume & weight by country ...... 30 Annex 1.1 – 2017 Volume & weight by country ...... 30 Annex 1.2 – Q1 2018 Volume & weight by country ...... 31 Annex 2 – Daily News Digest ...... 32 Annex 2.1 – Daily News Digest (DND) + ...... 32 Annex 2.2 – Daily News Digest (DND) ...... 36 Annex 2.3 – EIB Group news ...... 41 Annex 2.4 – EIB Home page feed ...... 42 Annex 2.5 – EIF Home page feed ...... 43 Annex 3 – Publication Split ...... 44 Annex-3.1 – Tier 1 ...... 44 Annex 3.2 – Tier 2 EU Dailies and Magazines ...... 48 Annex 3.3 – Tier 3 ...... 52 Annex 3.4 – Tier 4 ...... 52 Annex 3.5 – EU News agencies ...... 52 Annex 3.6 – International News agencies ...... 54 Annex 3.7 – Daily News Digest list of sources ...... 55

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Annex 3.8 – Sentiment Analysis list of sources ...... 59 Annex 3.9 – Broadcast sources for English Summary ...... 60 Annex 3.10 – Media officers ...... 61 Annex 3.11 – Non EU monitoring – Print and Online publications ...... 62 Annex 3.12 – Non EU monitoring – Online ...... 62 Annex 4 – Presentation of pdfs with English summaries ...... 64 Annex 5 – Categories ...... 65 Annex 6 – Keywords ...... 66 Annex 6.1 – MC Members ...... 66 Annex 6.2 – EIB and EIF ...... 67 Annex 7 – Example of Analysis report ...... 68 Annex 8 – Case Study ...... 74 Annex 9 – Performance indicators and liquidated damages ...... 75

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Foreword We thank you for the interest you have shown in this procurement procedure which consists of the following documentation in order of priority:  This Terms of Reference, with its annexes;

 The Model Contract, with its annexes;

 The Contract Notice;  The Administrative forms for EIB tenders; and

 The General Administrative and Submission Clauses. Although the above documents constitute the complete set of Procurement Documents for this tender, Tenderers are invited to check regularly the eTendering website where any additional information or clarifications concerning this procedure will be made available.

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1 Summary

The European Investment Bank Group (EIB Group) consists of the European Investment Bank (EIB) and the European Investment Fund (EIF): - The EIB is the long-term lending institution of the European Union (EU) owned by its Member States. It makes long-term finance available for sound investment in order to contribute towards EU policy goals. - The EIF is the Group’s specialist provider of risk finance to benefit small and medium-sized enterprises across Europe. Its shareholders are the EIB, the European Commission and a wide range of public and private financial institutions.

The EIB was created by the Treaty of Rome in 1958 as the long-term lending bank of the EU. The task of the EIB is to contribute towards the integration, balanced development and economic and social cohesion of the EU Member States. The EIB raises substantial volumes of funds on the capital markets which it lends on favourable terms to projects furthering EU policy objectives (approximately 90% of its lending inside the EU and 10% outside the EU).

The EIB continuously adapts its activity to developments in EU policies. The EIB enjoys its own legal personality and financial autonomy within the EU and operates in keeping with strict banking practice and in close collaboration with the wider banking community, both when borrowing on the capital markets and when financing capital projects.

The EIF's central mission is to support Europe's small and medium-sized businesses (SMEs) by helping them to access finance. The EIF designs and develops venture capital and guarantees instruments which specifically target this market segment. In this role, the EIF fosters EU objectives in support of innovation, research and development, entrepreneurship, growth, and employment. With investments in over 400 funds, the EIF is a leading player in European venture capital due to the scale and the scope of its investments, especially in high-tech and early-stage segments. More information can be obtained on the sites www.eib.org and www.eif.org

For the purposes of this call for tender, the EIB Group is represented by the European Investment Bank.

Awarding Authority The European Investment Bank hereinafter referred to as “the EIB” or “the Bank” on behalf of the EIB Group. Purpose Provision of media monitoring services. Estimated Value of the EUR 2,200,000. Contract Type of contract The EIB will sign a Service Contract with the successful tenderer. The Draft Service Contract is included. Duration of the Service Up to four years (2+1+1). The initial two-year term of the Contract may Contract be tacitly extended by two additional periods of one year, unless the Bank notifies the Service Provider of its intention to end the Contract by giving at least one month’s written notice prior to the end date specified in the Contract. Estimated start date of Second quarter of 2019. the Service Contract Transition Period 3 weeks – free of charge for the Bank.

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Main places of delivery At Service Provider’s premises. Variants Not permitted. Joint offers (consortia) Permitted. Subcontracting Permitted. Market access Participation in this tender is not limited and therefore open to all economic operators irrespective of the country of establishment (i.e. countries of the European Union, the European Economic Area and third countries). Tender submission Electronic submission, access via: method https://etendering.ted.europa.eu/cft/cft-display.html?cftId=4343 Tenders submitted in any other way (e.g. e-mail or by letter) will be dis- regarded.

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2 Introduction

Answers to this call for tenders must cover all the tender requirements indicated in section 4. Failure to cover all sections will result in exclusion.

The Bank expects to provide strategic direction and leadership while the successful tenderer will be expected to contribute to and underpin the Bank’s objectives. The Bank is seeking forward-looking, reliable and technically skilled Service Provider who is prepared to invest in a mutually beneficial long- term relationship in which, under the leadership and management of the Bank, the Service Provider implements new developments and provides efficient support for all of the Bank’s communication services. The Service Provider should underpin the Bank’s ability to reach its objectives in terms of effectiveness, efficiency and security. The Bank is seeking an open and transparent working relationship with the successful tenderer and expects this to extend to transparency of costing with an open-book approach.

Definition of key terms used in these Terms of Reference

For the purposes of this Call for tenders, the terms defined below shall have the following meaning:

Term Definition Contract Service Contract awarded by the Bank as a result of this Call for tenders.

Bank The European Investment Bank (may also be referred to as the EIB) as the Contracting Authority, representing the Eu- ropean Investment Group (the EIB Group) for the purposes of this Call for tenders and the Service Contract.

Call for tenders The procurement procedure (open published) organised and implemented in accordance with the provisions of the EIB’s Corporate and Technical Assistance Procurement Guide – Guide for the procurement of services, supplies, works and concessions managed by the EIB (version July 2017).

EIB Group The European Investment Bank Group (EIB Group) is made up of the European Investment Bank (EIB) and the Euro- pean Investment Fund (EIF), as beneficiary of the services to be provided under the Service Contract.

Service Provider Economic operator to whom a Service Contract is awarded for the performance of services herein defined as a result of this Call for tenders.

Tenderer(s) Economic operator(s) submitting a tender (proposal, offer) in response to this Call for tenders.

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Terms of Reference This document describing the requirements for the services to be provided in accordance with the Service Contract, including its appendices.

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3 Context

The scope of this procurement procedure is the provision of consultancy services in providing Media Monitoring services to the European Investment Bank Group.

It is understood that the Service Provider shall have

 qualifications and general experience in the domains for which the services are being ten- dered;  a very good knowledge of English, written and spoken.

Under the present system the average number of articles processed by the internal media monitoring and evaluation team stands at about 250 articles per day reaching more than 1,500 in periods of intense coverage.

The annual figures for articles included in the current Bank’s full coverage press review are, over the last years: - 74,000 in 2016 - 87,000 in 2017 - 44,000 in S1 2018 For country volumes and weight, please see: Annex 1.1 – 2017 volume and weight by country Annex 1.2 – Q1 2018 volume and weight by country

As part of its communication strategy, the Bank is seeking to outsource certain media monitoring services based on print and online media, TV, radio and news agencies. With a view to streamlining and upgrading these services, the Service Provider must be able to monitor:  Print, broadcast, online and news agencies media published in all EU Member States;  For Serbia, Ukraine and Turkey, a specific set of Print and Online publications as shown in Annex 3.11;  For the rest of the world: Service Provider must be able to monitor online coverage at least in countries listed in – see Annex 3.12. If available, a global online monitoring is encouraged.

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4 Required services

4.1 General provisions for the performance of the services The Tenderers will have to comply with the Bank’s rules and regulations and in particular with the “General terms and conditions for the provision of services to the European Investment Bank” (GTC) (se appendix C of the Procurement Document 2 Model Contract). Additional or different terms and conditions proposed by the Tenderers shall not apply. A comprehensive description of media monitoring expectations and required delivery schedule are provided below. In this framework, the Bank is seeking a Service Provider able to provide the following services:

4.2 Service A – Provision of a dedicated online news portal, its content and reporting 4.2.1 Dedicated online news portal and its content The Service Provider shall provide a secured portal being part of a shared platform. This secured portal shall entail the delivery of all the press clippings and their English-language summaries. The various press clippings can be referred to as “Media Items”.  Online and Print articles will be presented in a readable format reflecting as much as possible the original formatting and layout of the article (paragraph, spaces, punctua- tion, correct use of font and accent for any languages).  The Bank’s keywords (EIB, EIF, Members of Management Committee) must be underlined or highlighted in the PDF document or equivalent.  The Service Provider shall provide English summaries for print, online articles as well as broadcast content of the Daily News Digest list of sources (see Annex 3.7) mentioning the Bank’s specific keywords (see Annex 6 – Keywords). If an article appears on both the print and online editions of the same source, the summary should be the same. Print articles have the priority over online articles.  The Service Provider shall also guarantee that it will obtain, prior to providing the services, the rights and authorisations to upload into the Bank's media monitoring system and/or to send by all means of telecommunication to the Bank one copy of the clippings and/or clips from the audio-visual media.  The Service Provider will provide a monthly report for copyrights purposes, which will include Luxorr’s (Luxembourg Organization for Reproduction Rights) statistics for the month of October in terms of number of clicks per each Media Item delivered throughout the month. The EIB Media Monitoring’s clicks should be excluded from this report.  The Bank must be able to run statistic per user of the secured shared platform at any time.  If a Media Item from either Tier 1 or Tier 2 publications is copyright protected (e.g. Finland among other possible countries), the Service Provider will have to provide an English summary of the Media Item.  The Service Provider shall organize the Media Items in an automated way per country (sources of origin) and per category. Categories are provided by the Bank (see Annex 5

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– All Categories).

 If a new country becomes a new EU Member State, the Service Provider will start monitoring print and online media as specified in the media environment (see Annex 3 – Tier 1, Tier 2, Tier 3, Tier 4).  The secured portal must be capable of presenting material in all scripts (for ex. in Cyrillic, Greek).  Access shall be password-protected and open only to authorised members of the Bank.  Access shall be possible via all the Bank approved devices i.e. desktops, laptops, tablets and smartphones such as iPad, iPhone, Androids, regardless of the user’s geographical location. Different levels of access shall be possible in order to control the number of accesses to specific areas of the site.  The Service Provider shall ensure that the portal is fully-compatible with the IT infrastructure of the Bank notably that it is compatible with the versions of MS Windows, MS Internet Explorer and Adobe Acrobat installed at the European Investment Group.  The Service Provider shall ensure the regular technical maintenance and the upgrade of functions in line with the latest technological developments without disrupting the provision of the services.  All IT, technical, and/or editorial incidents should be recorded in a log (e.g. in a mutually agreed format similar to a Microsoft Excel file) to be submitted to the Bank. The Service Provider will address any technical, IT and/or editorial problems immediately. Whenever the Bank flags an incident, the Service Provider will acknowledge this within 60 minutes. For issues which take over an hour to resolve, the Service Provider will send the Bank a list of measures they will take to remedy the situation. Please refer to Annex 9 “Performance indicators and liquidated damages”.  The Service Provider shall provide a single helpdesk service for all issues relating to system failures, technical problems with the delivery and availability of products and services, structure and presentation of content. The helpdesk service shall be available by Phone, Skype or email from 7h to 17h CET Mon-Fri.  The Bank must be able to create and send media alerts from selected Media Items via the shared platform. All Media Items must be tagged against at least one of the Bank’s categories (see Annex 5).  Media Items shall be referring to the Bank’s categories when generating media alerts following the priority order listed in the table below. Examples: 1) A Media Item about EFSI and Agriculture in Italy, shall be tagged in the Bank’s media alert only as EFSI; 2) A Media Item about Energy in France and Germany, shall be tagged in the Bank’s media alert only as Energy; 3) A Media Item referring to EIB and EIF appointments shall be tagged following Pri- ority 4.

Priority 1: Project Priority 2 : Topic Priority 3: Country / Region Priority 4: EIB Group EFSI Agriculture EU Member States EIB InvestEU Circular Economy Balkans EIF ERI Education Africa Page 11 of 79 EIB Call for Tenders Media Monitoring Services for the European Investment Bank Group

Terms of Reference

BOOST AFRICA Energy Asia VentureEU Environment America MFF Employment Asia TAP/TANAP Gender Australia JESSICA Green bond MED JASPER Health JASMINE Innovation MARGUERITE Migration Eastern Partnership NGOs Transport Tourism SMEs Urban Development

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 The secured platform must allow the Bank to use the following search filters as well as automated analytical tools – see below.  No Media Items should be included into the secured shared platform 15 calendar days after publication date in order to keep consistency with figures presented the month before.  The servers running the platform shall be based in the EU. Otherwise the Service Provider has to ensure an adequate level of protection equivalent to the one ensured by the Euro- pean Directive 95/46/EC of 24 October 1995 (and any future EU legislation amending or repealing it) on the protection of individuals with regard to the processing of personal data and on the free movement of such data (the Data Protection Directive), and the Regulation (EC) 45/2001 of the European Parliament and of the Council of 18 December 2000 (and any future EU legislation amending or repealing it) on the protection of individuals with regard to the protection of personal data by the institutions and bodies and on the free movements of such data. The burden of proof on the equivalent level of protection will be on the tenderer proposing the country.  The secured portal and the shared platform must be accessible 24/7 and their hosting, maintenance and management shall be the full responsibility of the Service Provider.

Search filters On the web platform, the quantitative analysis for any period should include the following key indicators/filters/search functions. Filters with * are mandatory since day 1 of the contract. Remaining filters must be made available in the first 6 months of the contract with the exception of “Pictures density (pictures including EIB staff)” which is considered highly desirable within the first year of contract. Filters with and without * are subject to performance indicators and liquidated damages in case of no delivery within the defined timeframe (please see Annex 9) with the exception of the filter “Pictures density (pictures including EIB staff)” which is not subject to liquidated damages.

After 3 months from the start of the Performance Period (see below, point 4.5), a meeting between the EIB Contract Manager and the Bank’s contact person will take place in EIB headquarters in order to receive an updated on the development of the implementation of the search filters. For avoidance of doubt, the expenses related to the participation to the meeting in Luxembourg must be included in the total price for service A.

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Media coverage: Radio, Web, Print, TV *  Media type: International, National, Regional News agency, Specialised press *  Tier: Tier1, Tier2, Tier 3, Tier 4 *  Media category: EIB will provide all Categories – see annex 5 *  Source name *  Country (All countries + Continents + specific regions: Balkans; MED; North Africa; Caribbean Is- lands) *  Journalist name *  Publication date *  Number of mentions per articles/per country *  Number of articles per country *  Bank’s keywords in the headlines *  Search bar using any given word (not client’s keywords but random words that appear in the Bank’s coverage)*  Number of articles per sources (Online and Print edition of the same source must be classified as 1 source) *  EIB infographics: EIB charts; EIB tables; EIB graphs (graphs produced by the EIB Group and repro- duced by print and online media)  Cover page density (Front page, 2nd page, 3rd page)  EIB in first paragraph  EIB at mentioned at least 3 times in article  Full page article about EIB  Reach for online sources  Number of Interviews by country/category  Op-eds  Pictures density (pictures including EIB staff)

The platform must include multiple filter search function. The following search must be available: EFSI (category) + Transport (category) + Tier 1 + Print + Italy + First paragraph.

Additionally, the analytics tools will only refer to the selected articles previously ticked, and only these will be downloaded in PDF.

Automated analytic tools in shared platform

The secured platform must include some automated analytics indicators of selected coverage/Media items, such as:

 Graph: volume trend by country;  Graph: volume split by media (print vs online);  Graph: volume trend by category;  Table: ranking by reach for online sources;  Ranking by category;  Table: sentiment analysis for selected sources (see list of sources Annex 3.8).

The Bank must be able to edit tables/charts/ranks, selecting or unselecting results/searches/publications/categories.

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4.2.2 Manual Sentiment Analysis

As no automated sentiment analysis will be able to distinguish a positive paragraph about the Bank in a negative context, a manual sentiment analysis is required.

This manual sentiment analysis of selected sources (see Annex 3.8 – Tier 1) will be submitted on the 3rd of each month. An Excel spreadsheet or equivalent with raw data will be sent to the Bank including:  Breakdown of negative, positive and neutral - %  List of articles with Metadata (date, source, headline, journalist name)

4.2.3 Quarterly and annual reports

The quarterly and annual reports (ca 10 slides) shall be drafted in clear and professional English and be provided as PDF or equivalent by email and shall also be available in the Bank’s secured platform. These reports will be delivered within 10 (ten) working days following the end of the quarter/year to which it refers. The reports shall be drafted according to the following structure:

 Slide 1: Cover Page;  Slide 2: Table of content;  Slide 3: Executive Summary;  Slide 4: Volume trend and country breakdown;  Slide 5: Top publications and top journalists;  Slide 6: % of coverage using definitions of EIB Group (i.e. the EU Bank; the EU’s good story);  Slide 7: Presence in media coverage (% of articles having EIB Group in the headline; % of articles having EIB Group in the first paragraph; % of articles where EIB is mentioned at least twice);  Slide 8: Sentiment analysis of selected sources provided by the Bank or agreed with the Bank;  Slide 9: Key messages of EIB Group coverage;  Slide 10: Broadcast activity.

To see an example of an Analysis report, please see Annex 7 – Example of analysis report

4.3 Services B – Daily Deliverables

The table below summarises all the daily deliverables required from the Service Provider as well as their description, the recipients and the requirements for their delivery to the Bank. All headlines selected within Tier 1, with the exception of English and French headlines, have to be translated into English by the Service Provider.

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Deliverables Time Days Recipients Description This is a Daily morning media coverage review produced by the Service Provider.

It must be a 3 (three) pages document maximum and it is divided in three sections:  Section 1: a selection of EIB/EIF articles from a list of sources (see Annex 3.7) with their Email to: 250 English summaries, including headline (in people (Distri- English & Original language), date of publication and journalist name – each headline EIB Group bution list will 8.30 Monday must include a hyperlink to the article (link to Daily News Di- be provided to AM - Friday shared platform); gest (DND) + the Service Provider)  Section 2: cover page headlines of leading newspapers (New York Times, Financial Times, The Guardian, The Times, FAZ, Süddeutsche Zeitung, Corriere Della Sera, Il Sole 24 Ore, El Pais, Expansion, Le Figaro, Le Monde and Wall Street Journal Europe).  Section 3: media coverage highlights on particular policy areas with EIB relevance. See Annex 2.1 Daily news Digest (DND) +

An alert including all print and online articles from Media moni- the day published by Tier 1 sources (See annex 3.1 toring team - Tier 1). Coverage must be presented by country composed by and when available include English summary for 8:30 Monday Tier 1 alert four people sources from Annex 3.7 AM - Friday not belonging to Media Of- ficer category

An alert including all print and online articles from Tier 2 (Annex 3.2 - Tier 2) as well as all articles Tier 2 and published by European news agencies (Annex 3.5 8:45 Monday Media moni- News Agencies - EU News Agencies) & International news agen- AM - Friday toring team alert cies (Annex 3.6 - International News Agencies). Coverage must be presented by country.

All content from Tier 3 and Tier 4 must be available 8:50 Monday Shared plat- Tier 3, Tier 4 on the shared platform by 8:50 am. AM - Friday form

Media officers must receive morning daily alerts ac- Media officers 8:50 Monday cording to their either country or category of work – morning daily Media officers AM - Friday see annex 3.10 – Media officers alerts

Email to: This is a Daily morning media coverage review pro- 1,250 people duced by the Service Provider, it must be 3 (three) (Distribution pages maximum, and it is divided in three sections: list will be pro-  Section 1: a selection of EIB/EIF articles from vided to the a list of sources (see Annex 3.7) with their EIB Group Service Pro- English summaries, including headline (in 8:50 Monday Daily News Di- vider) English & Original language), date of publica- AM - Friday tion and journalist name – headlines do not gest (DND) include hyperlinks to the articles (no links to shared platform)  Section 2: cover page headlines of leading newspapers (New York Times, Financial Times, The Guardian, The Times, FAZ, Süddeutsche Zeitung, Corriere Della Sera, Il

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Sole 24 Ore, El Pais, Expansion, Le Figaro, Le Monde and Wall Street Journal Europe).  Section 3: media coverage highlights on particular policy areas with EIB relevance. See Annex 2.2 - Daily news Digest (DND)

Selection of five (at most) EIB English summaries Home Page 9:00 Monday RSS from the DND product (no hyperlinks). See Annex Feed: EIB AM - Friday Feed/FTP/API 2.4 – EIB Home page feed

Selection of five (at most) EIF English summaries from the DND product (no hyperlinks). See Annex 2.5 – EIF Home page feed. Home Page 9:00 Monday RSS If there is no EIF content, the RSS feed should re- Feed: EIF AM - Friday Feed/FTP/API main the one of the previous day. If an article mentions both the EIF and the EIB, then it must be included also in the EIF Home Page feed.

PDF format of first section of Daily News Digest – EIB Group One unique 9:00 Monday EIB Group news (See Annex 2.3 – EIB Group news – Board EIB email ad- AM - Friday news) portal dress

All articles (print and online) published between 9:00 AM and 11:30 AM from Tier 1 (see Annex 3.1 AM - Tier 1, Tier - Tier 1), Tier 2 (Annex 3.2 - Tier 2), European news 11:45 Monday Media moni- 2, and News agencies (Annex 3.5 - EU News Agencies) and In- AM - Friday toring team Agency alert ternational News Agencies (see Annex 3.6 – Inter- national News Agencies)

All articles (print and online) published between 11:30 AM and 4:30 PM from Tier 1 (Annex 3.1 - Tier PM - Tier 1, Tier 1), Tier 2 (Annex 3.2 - Tier 2), EU news agencies 4:45 Monday Media moni- 2 and News (Annex 3.5 - EU News Agencies) and International PM - Friday toring team Agencies alert News Agencies (see Annex 3.6 – International News Agencies)

Media officers must receive morning daily alerts ac- Media officers 4:45 Monday cording to their either country or category of work – Media officers alerts PM - Friday see Annex 3.10 – Media officers

Weekend alert/ All weekends’/ Bank Holidays articles published by Bank Holidays Tier 1 sources (see Annex 3.1 - Tier 1); Tier 2 (the EIB Group sources (Annex 3.2 - Tier 2) and EU News Agen- will inform the cies (Annex 3.5 - EU News Agencies) from: Bel- Satur- Service Pro- 9:30 Media moni- gium, France, Germany, Italy, Spain and the UK. day and vider in due AM toring team All the remaining media items published over the Sunday course about weekend/Bank holidays must be sent and up- the list of loaded onto the secure shared platform on Monday Bank’s holi- morning/first working day. days)*

* EIB holidays for 2019 are as follows: 1 January, 18, 19, 22 April, 1, 30, 31 May, 10 June, 15, 16 August, 31 October, 1 November, 24, 25, 26, 31 December.

4.4 Services C – Ad-hoc reports The Bank shall require the Service Provider to submit 4 (four) additional ad-hoc reports of circa 15 (fifteen) pages on specific events (for example COP & Davos) focusing on Tier 1 & Tier 2 sources.

These ad-hoc reports shall be drafted in clear and professional English and be provided as PDF or equivalent by email and shall be available in the Bank’s secured platform. Page 17 of 79 EIB Call for Tenders Media Monitoring Services for the European Investment Bank Group

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The ad-hoc reports should be drafted according to the following structure. However, some adjust- ments could be agreed with the Service Provider if required by the particularity of the event.

 Slide 1: Cover Page  Slide 2: Table of content  Slide 3: Executive Summary  Slide 4: Volume trend and country breakdown  Slide 5: Top publications and top journalists  Slide 6: % of coverage using definitions of EIB Group (i.e. the EU Bank; the EU’s good story)  Slide 7: Presence in media coverage (% of articles having EIB Group in the headline; % of articles having EIB Group in the first paragraph; % of articles where EIB is mentioned at least twice)  Slide 8: Sentiment analysis of selected sources provided by the Bank or agreed with the Bank  Slide 9: Key messages of EIB Group coverage  Slide 10: Broadcast activity

4.5 Term and Transition Period

Transition period

It is envisaged that the Contract will be signed during the second quarter of 2019. The Contract will start with a Transition Period of maximum three weeks.

During the Transition Period, the current media monitoring contractor will continue to provide the services and the new Service Provider will use this overlapping time as a learning period during which the Service Provider will have to fine-tune its activity.

Any activities conducted by the new Service Provider during the Transition Period will be free of charge for the Bank; remuneration of the Service Provider will commence at the end of the Transition Period with the start of the full Service provision by the Service Provider (Performance Period).

If the successful Tenderer is the incumbent contractor, the Bank reserves the right to unilaterally re- move the Transition Period from the scope of this Contract.

Performance Period

It is estimated that the Service Provision will commence in the second quarter of 2019 for an initial term of 2 years.

Contract Period

The Contract’s term is the sum of the Transition Period and of the Performance Period may be renewed up to 2 times, each for an additional period of 1 year, covering a total period of 4 years (2+1+1) in total plus the length of the Transition Period.

Every 12 months from the start of the Performance Period a meeting between the EIB Contract Man- ager and the Bank’s contact person will take place, once in EIB headquarters and the following time in

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Service Provider’s premises, to receive an update on implementation of the requested services and to discuss how collaboration could be streamlined better. Travel expenses will not be reimbursed.

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5 Contracting Modalities and Information on Tendering

5.1 Service Contract

It is intended to establish a Service Contract with a Service Provider. The services described under section 4 will be the subject of a Service Contract specifying agreed yearly prices. The Service Contract will lay down the legal, financial, administrative and technical conditions applicable throughout its period of validity.

The successful Tenderer will be required to appoint a named individual with overall responsibility for managing and administering the Contract. The Bank will also appoint a designated contact person.

The Service Provider will work on its own responsibility and does not represent the Bank. The Service Provider’s staff works under the instructions of the Service Provider.

All deliverables and/or services provided are subject to Bank review and acceptance. All deliverables should be reviewed by the Service Provider prior to delivery to the Bank for approval to ensure that they are complete, accurate and up to date.

5.2 Joint tenders (consortia) and Subcontracting

5.2.1 Joint tenders Joint tenders are authorised in compliance with the terms and conditions provided in point 7.1 of ‘Gen- eral Administrative and Submission Clauses’.

5.2.2 Subcontracting The tenderer may subcontract part of the tasks specified in the technical specifications to other economic operators in compliance with the terms and conditions for subcontracting specified in point 7.2 of ‘General Administrative and Submission Clauses’. If the tenderer intends to subcontract above 20% of the total contract amount to other economic operators, and the subcontractor(s) is/are already identified, the tenderer shall provide the following documentation for each subcontractor as defined in point 7.2.2 of ’General Administrative and Submission Clauses’.

5.3 Identification of the Tenderer: legal capacity and status

The tender must include Form 2 Deed of Undertaking presenting the name of the tenderer and the name of the single contact person in relation to this tender and presenting all entities forming the consortium in case of joint offer as well as any declared subcontractors.

In case of joint tender, Form 2 Deed of Undertaking must be signed by a duly authorised representative of each member of the tendering consortium, or by a single representative authorised by all members of the consortium (with power of attorney).

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5.4 Timetable

Milestone Deadline* Notes

Deadline for sending requests for Monday 11 Fe- See point 3 of `General Administra- clarification bruary 2019 tive and Submission Clauses` for additional information at 15:00 CET

Deadline for submission of tenders Monday 25 Fe- See Appendix I of `General Admin- bruary 2019 istrative and Submission Clauses` for additional information at 15.00 CET

Opening session (not public) Tuesday 26 Fe- See point 5 of `General Administra- bruary 2019 tive and Submission Clauses` for additional information at 11:00 CET

Signature of the contract for the re- 2nd Quarter 2019 Estimated quired services

CET = Central European Time *Please note that EIB holidays for 2019 are as follows: 1 January, 18, 19, 22 April, 1, 30, 31 May, 10 June, 15, 16 August, 31 October, 1 November, 24, 25, 26, 31 December.

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6 Tender Requirements and Structure

The Tender must include:

 Part A - Administrative documentation (administrative requirements, exclusion and selection criteria, Forms 1-7 and documents requested under section 6.2  Part B - Technical offer, documents requested under section 6.3  Part C - Financial offer, documents requested under section 6.4

For further information on the tender structure, please see the General Administrative and Submission Clauses.

By submitting a tender, the Tenderer shall be deemed to have accepted the terms of this Call for Tenders as contained in the procurement documents, their appendices, and any published clarifications.

6.1 Exclusion Criteria Requirement: In order to participate in this call for tenders, tenderers (and each consortium member and subcontractor as applicable) must not be in one of the situations described in point 6.3 of `General Administrative and Submission Clauses`.

Document to be provided: Signed Tenderer declarations found in Form 5 of the `Administrative forms for EIB tenders’

In the case of subcontracting, the exclusion criteria will be assessed individually in relation to the Ten- derer and to those subcontractors whose volume or proportion of the activities amount to more than 20% of the total volume of the Contract (those subcontractors are required to provide the documentation specified in Form 5).

6.2 Selection Criteria Tenderers must have the overall capacity (economic and financial, technical and professional) to perform the services under the Service Contract. If any of the minimum requirements specified in relation to the selection criteria listed in sections 6.2.1 and 6.2.2 below is not fulfilled, tenders will not be selected for further evaluation.

6.2.1 Economic and financial capacity Tenderers must be in a stable financial position and have the financial capacity to provide the required services. To be selected to proceed to the award phase, Tenderers must provide the information which meets the minimum requirements listed below in relation to their economic and financial capacity.

Criteria and minimum requirements: 1. at least EUR 1.1 million of average annual turnover during the last three financial years for which accounts have been closed.

Documents to be provided: Assessment of the Tenderer’s financial and economic capacity to carry out the services covered by this call for tenders will be based on the provision of the following documents:

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 balance sheets or extracts from balance sheets of the last three years for which accounts have been closed, where publication of the balance sheet is required under the company law of the country in which the economic operator is established;  a statement of overall turnover during the last three financial years (to be provided using Form 6 Economic and Financial Capacity)

If Tenderers rely on the capacities of other entities (e.g. their parent or other affiliated company), a written undertaking on the part of those entities confirming that they will place the resources necessary for performance of the Contract at the Tenderers’ disposal.

In the event that a Tenderer intends to subcontract part of the Service, since the Tenderer shall retain full responsibility for the performance of the services, the subcontractors are not required to provide the documentation requested above, unless the Tenderer relies on the subcontractors’ capacities to fulfil the selection criteria.

6.2.2 Technical and professional capacity Tenderers must have the technical and professional capacity to provide the required Services. To be selected to proceed to the award phase, Tenderers shall demonstrate that they meet the below requirements as evidenced by the documents listed below in relation to their technical and professional capacity.

A. Monitoring experience

Minimum requirement:

A.1 Tenderers must demonstrate extensive experience in providing the type of services requested in this call for tender, in particular:  at least three years of experience with daily media monitoring operations at European level and in delivering print and online media coverage from all EU languages on the same day of publication of the articles.  at least three examples of media monitoring services produced for three different clients of similar size and with a similar international media monitoring needs as the Bank in the last three years.

Documents to be provided: Tenderers shall provide the following evidence:  A statement that they have at least three years of experience with daily media monitoring operations at European level and in delivering print and online media coverage from all EU languages on the same day of publication of the articles.  A list of three examples of media monitoring services as indicated above under A1, second bullet point. These must be provided using Form 7 Project Reference Form. In particular, Ten- derers shall indicate for each of the three examples: o the duration of the monitoring service,

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o the type and frequency of output provided (paper and digital), o the type(s) of media covered, o the amount of sources monitored (if possible the list of sources should be provided), o the countries covered, o the languages covered, o the methodology, infrastructure, and tools used, o whether these services were performed in part by subcontractors or as part of a consortium. If so, Tenderers must clearly indicate their own role and contribution. o full contact details for the manager responsible within the client organisation.

B. HUMAN RESOURCES AND INFRASTRUCTURE

Minimum requirement:

B.1 Tenderers must have sufficient resources available with the necessary professional skills to provide the Services. Tenderer’s ability to provide the required resources will be assessed on the basis of the combined technical and professional capacity of the team of resources at the Tenderer’s disposal. In particular, Tenderers shall have a minimum annual manpower of 10 FTE (Full time equivalent) over the last three years.

Documents to be provided: Tenderers shall provide the following evidence:  A statement of the global average annual manpower and the number of managerial staff of the Tenderer over the last three years.

Minimum requirement:

B.2 Tenderers must demonstrate that they have an operational media-monitoring web-based platform that is accessible 24/7. The platform must have at least the following standard media monitoring functionalities: multiple search function, search by media, topic, publication, source, country, journalist name and keyword (free text).

Documents to be provided: Tenderers shall provide the following evidence:  A description of the technical performance of the tenderer’s platform.  Tenderers must provide remote access to the Bank to a standard demo of its existing media- monitoring platform in standard setting free of charge, demonstrating the standard media monitoring functionalities listed above.

6.2.3 Legal capacity Requirement:

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 Tenderers must prove that they are registered to pursue the professional activity under national law. Document to be provided: Tenderers shall provide the following evidence:  a certificate of registration in the relevant trade or professional registers in the country of establishment/incorporation. If the Tenderer is not required or allowed to register in such a register for reasons related to its statute or legal status, EIB shall accept, as satisfactory evidence, a sworn declaration or certificate, membership of a specific organisation, express au- thorisation, or entry in the VAT register.

6.3 Award Criteria

The Service Contract will be awarded to Tenderer who submits the most economically advantageous tender at the best value for money on the basis of the criteria set out below.

6.3.1 Technical award criteria The technical award criteria will be used to assess the quality of the technical tender. The criteria concerning the capacity of Tenderers, such as previous experience and references, which are taken into account in the selection phase, will not be taken into account for the evaluation of the award criteria.

The tender should provide details of how the Tenderer intends to perform the tasks covered by the Service Contract, in compliance with all requirements stated in these Terms of Reference. Special attention should be paid to the wording and presentation.

6.3.2 Quality and efficiency of the methodology to perform the services (30 points) Tenderers must: a) explain how their knowledge, proposed methodology and tools will result in the media monitoring services and reporting as requested in sections 4.2, 4.3 and 4.4 of these Terms of Reference (4 points); b) explain how they will cover at least all EU languages and how they will organize their work in order to conduct monitoring in each country requested by the Bank (4 points); c) explain how they will set up and test the services to ensure the delivery of all the services requested within the given deadlines (2 points); d) explain how they will propose the relevant media types and sources to be monitored according to Tier 1, Tier 2, Tier 3, Tier 4, EU News agencies, and International News agencies ("media mapping"), ensuring that the monitoring takes into account reliable sample of media coverage (4 points);

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e) explain how they will collect the Media Items, in particular whether this will be done locally or centralised at one or several locations, how they will identify the most relevant items among these, and how they will provide, at the indicated delivery times, the requested printable and digital deliverables (4 points); f) explain how they will cooperate and coordinate with the Bank when finalizing reviews and summaries (2 points); g) explain how they will develop the search filters (please refer to 4.2.1) in order to deliver them according to the requested timeline (search filters with * available from day 1 of the contract, search filters without * available within 6 months from starting day of the contract, with the exception of “Pictures density (pictures including EIB staff)” highly desirable within 1 year from starting day of the contract) (8 points); h) specify the structure and presentation of the media monitoring deliverables (2 points).

6.3.3 Quality of the team and management (10 points) Tenderers must describe: a) the composition and set-up of the team (including a relationship manager and his/her back- up), the roles and associated profiles of the team members, clearly indicating the role allo- cated to senior expertise in the team. Profiles of team members should be provided using the CV template provided as Annex 10 (8 points) b) the training programme that they will provide to their team members (2 points)

It being understood that the members of the team dedicated to the performance of the services shall satisfy the following requirements: - all senior staff appointed to the performance of the services shall have at least 7-year experience in media monitoring, and be proficient in English. French would be an asset; - Bank’s contact person at senior level shall be fluent in English and French (working languages of the EIB); - all junior staff appointed to the performance of the services shall have at least six months experience in the monitoring of different types of media (print media, radio, TV, on-line media) and shall be fluent in at least English. French would be an asset.

6.3.4 Quality assurance plan (10 points) Each Tenderer must guarantee full quality control of all services provided in accordance with the requirements set out in this call for tenders throughout the duration of the contract.

The proposed quality assurance plan must specify: a) the various procedures the Tenderer intends to apply to ensure the quality of the services provided, including the supervising of the monitoring operations in each country (2 points); b) the various procedures the Tenderer intends to apply to ensure to perform the contract effectively, within deadlines, and without interruption over the whole contract period; a short description on how the proposed staff would be replaced in case of absence or other

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cases where he/she cannot fulfil the tasks (3 points); c) the procedure for updating and integrating improvements as regards method and use of technology to ensure that the services provided are always on a par with the latest state of the art services (4 points); d) other quality assurance measures (1 point).

6.3.5 Quality of the case study (20 points) a) For the purpose of the evaluation of the offers, Tenderers should submit in their offer a case study as described in Annex 8 (5 points). Tenderers will also explain and provide (no more than four A4 pages document) for such case study: b) Approach and Methodology to media monitoring (1 points); c) National partnerships with local monitoring agencies used to deliver the service and the products (4 points); d) Selection of Media Items (4 points); e) Internal quality check (including the quality check and the human and technical resources involved) (3 points); f) Management of the editorial and IT workflow to meet the deadlines (including a timetable) (2 points); g) Excel spreadsheet or equivalent with all metadata available for selected Tier 1 articles (1 point).

6.3.6 Calculation of the technical award score

The technical evaluation will be based on the following technical award criteria:

No Technical award criteria Weighting (maximum points) Quality and efficiency of the methodology to 1 perform the services (point 6.3.2) 30

Quality of the team and management (point 2 10 6.3.3) 3 Quality assurance plan (point 6.3.4) 10 4 Quality of the case study (point 6.3.5) 20 Total number of points 70

The result of the technical evaluation is the sum of the number of points obtained as a result of the evaluation of each criterion. Only those bids which are awarded a total score of at least 49 points will be considered for the financial assessment of the bid of the contract. Since assessment of the tenders will focus on the quality of the proposed services, tenders should elaborate on all points addressed by these specifications in order to score as many points as possible. The mere repetition

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of mandatory requirements set out in these terms of reference, without going into details or without giving any added value, will result in a low score.

6.3.7 Financial Award Criterion (30 points) For the financial bid, the Tenderers must use the financial form including the proposed price for one- year provision of services for service A, services B, and services C (see Annex 11 Financial Proposal Form, green cells to be completed by Tenderers). Prices must be inclusive of all the services required in these Terms of Reference, including the costs of hosting, maintaining and managing the secured portal and the shared platform.

The financial form must include the name of the firm and each page must be signed by one of the duly authorised representatives of the company. No amendments to the financial form will be permitted. Any omission or amendment to the original financial offer will cause the bid to be considered null and void.

For the sake of clarity, the price to be considered in the award formula (see hereafter) will be calculated as the sum of: - Service A (Provision of a dedicated online news portal and reporting) - Services B (Daily Deliverables) - Services C (Ad-hoc reports)

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7 Award of the Contract

A Service Contract will be concluded with the tenderer having submitted the most economically advantageous tender based on the following criteria and weightings:

Criteria Weight Technical award criteria 70/100 Financial award criterion 30/100 TOTAL 100/100

The tenders will be first evaluated and scored on the basis of the Technical Evaluation Criteria (Ts).

In order to guarantee a minimum level of quality, tenders have to score at least 70% of the Ts (49 of 70) in order to remain eligible for further evaluation on the basis of the financial criteria. Tenders not reaching that threshold will be disqualified.

The remaining eligible tenders that have reached the aforementioned threshold will be evaluated on the basis of the financial award criteria. The offer found to be the cheapest will receive 30 points. The remaining offers will be evaluated based on the following mathematic formula:

Fs = W x Fm / F

in which Fs - financial score for the offer under consideration, W - weighting of the financial criterion, Fm - lowest financial offer, and F - financial offer under consideration.

Technical and financial scores will be aggregated to obtain the final score. A ranking will be established and a Service Contract will be awarded to the tenderer obtaining the highest final score

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8 Annexes

Annex 1 – Volume & weight by country

Annex 1.1 – 2017 Volume & weight by country

Country n. of articles in 2017 % Weight

Austria 2157 2% Belgium 2100 2% Bulgaria 777 1% Croatia 917 1% Cyprus 1151 1% Czech Republic 1092 1% Denmark 363 0% Estonia 209 0% Finland 4260 5% France 7699 9% Germany 6363 7% Greece 9610 11% Hungary 523 1% Ireland 989 1% Italy 8633 10% Latvia 320 0% Lithuania 393 0% Luxembourg 497 1% Malta 76 0% Netherlands 1399 2% Poland 4242 5% Portugal 1856 2% Romania 3251 4% Serbia 303 0% Slovakia 716 1% Slovenia 1406 2% Spain 13549 16% Sweden 1338 2% Turkey 2284 3% UK 7256 8% US 1336 2% Total 87065

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Annex 1.2 – Q1 2018 Volume & weight by country

Country n. of articles in Q1 2018 % Weight

Austria 692 2% Belgium 1230 3% Bulgaria 365 1% Croatia 641 2% Cyprus 350 1% Czech Republic 732 2% Denmark 140 0% Estonia 65 0% Finland 435 1% France 3020 8% Germany 3567 9% Greece 4429 11% Hungary 391 1% Ireland 413 1% Italy 3442 9% Latvia 78 0% Lithuania 143 0% Luxembourg 370 1% Malta 13 0% Netherlands 466 1% Poland 1567 4% Portugal 1170 3% Romania 1117 3% Serbia 936 2% Slovakia 443 1% Slovenia 366 1% Spain 8416 21% Sweden 634 2% Turkey 1141 3% UK 2318 6% US 552 1% Total 39642

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Annex 2 – Daily News Digest

Annex 2.1 – Daily News Digest (DND) +

DND + will include hyperlinks to the summarized articles

Daily News Digest + Thursday 01 March 2018

EIB Group News[1]

Selmayr, la promotion qui fait des vagues (01/03 – Le Quotidien, by Fabien Grasser) Le Quotidien writes that, with the appointment of Martin Selmayr as Secretary-General for the Euro- pean Commission, three out of four European institutions are now headed by Germans. Those include EIB President Werner Hoyer, European Parliament Secretary-General Klaus Welle, and now Mr Selmayr.

EU-Finanzierung für Rüstungskonzerne (01/03 – Handelsblatt, by Till Hoppe) Handelsblatt reports that, under pressure from the national governments and the European Com- mission, the EIB has decided to increase funding to companies in the defence industry. Over the next three years, the EIB plans to provide EUR 2 billion a year for companies active in the sector. However, the bank will not support the development of weapons or ammunition, EIB VP Alexander Stubb has said. The EIB has identified three areas in which it intends to assist companies with low-interest or equity-type financing: so-called dual-use goods, cybersecurity, and civil protection projects. In order to identify eligible projects, the EIB intends to work more closely with the European Defense Agency (EDA). Politico also covers this story in its Brussels Playbook, noting that a financial instrument known as the Cooperative Financial Mechanism (CFM) has been signed, with the aim of allowing the EIB to launch defence projects in cooperation with national governments or private banks.

And then all sensitive files came together (01/03 - De Standaard, by Wim Winckelmans Jan Frederik Abbeloos) De Standaard writes that the government of Belgian PM Charles Michel has been facing difficult times. In the last few months, the federal government of the country has been struggling to get a majority vote on the country's Energy Agreement. Besides all agreements and budget talks, the government has been busy with the appointment of a number of high-profile officials. The most important appointment is the one for the next VP of the EIB.

EIB, Fusari on bank funding (01/03/2018-Milano Finanza, By Mauro Romano)

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Milano Finanza writes that Anna Fusari was appointed as new Head of banks and enterprise funding at the EIB. Ms Fusari will lead the division that provides loans to banks, which then offer loans to SMEs in Italy, Malta and Former Yugoslavia countries.

Didier Reynders à Bruxelles : les bleus en sont bleus (01/03/2018 – Le Soir, by A-C.n. D. CI) Le Soir dedicates an article to Didier Reynders' candidacy for the position of Minister President of the Brussels-Capital Region. Some sceptics note that Mr Reynders has so far favoured his international political career and has targeted a position on a European scale, at the EIB for instance. However, he seems totally refocused on Brussels now.

EBRD and EIB turn from Turkey to the Western Balkans (01/03 -Poslovni dnevnik, by P.D.) Poslovni dnevnik reports that European financial institutions are investing increasingly in countries open to EU. Turkey used to be the most important recipient of EBRD and EIB funds outside the EU, but nowadays their activities have been reduced. The EIB has strengthened its engagement in the Western Balkans, where it has invested about EUR 7 billion since 2007 and invested EUR 548 million in 2017 alone. Serbia signed new loan contracts with the EU Bank in 2018, which dedicated financial assistance worth EUR 347 million. The EIB is now considered to be the leading international investor in the Western Balkans.

"EIB will be available to support network expansion" (01/03 - Jornal de Negócios, by Maria Joao Babo) Jornal de Negócios writes that, at the end of 2018, Portuguese underground operator Metro do Porto will launch tenders for the construction of new lines and the acquisitions of new trains. The EIB will be available to support Metro do Porto's network expansion, CEO Jorge Delgado says in an interview. The company has already met with the EIB's representatives to start studying solutions for the financing of the infrastructure expansion. However, Metro do Porto is waiting for the Portuguese government to calculate the financing needs for the expansion..

Majority shareholder of Patria Bank wants to convert a new credit of EUR 4.3 million into shares (01/03 – Bursa, by A.A.) Bursa writes that shareholders of Patria Bank (PBK) will discuss the conversion of a loan, amounting to EUR 4.3 million, granted to the bank by EEAF Financial Services, into shares. It should be con- verted as an addition to the debt conversion contracted in 2016. The EIF is mentioned as one of the investors of the EEAF Financial Services BV.

Iceland borrows $124 mln from European Investment Bank for airport investments (01/03 – Reuters) Reuters reports that state-owned Isavia, which operates all airports in Iceland, has secured a loan worth ISK 12.5 billion from the EIB. Isavia has said that the loan will be used to make improvements to the infrastructure at Keflavik International Airport, which are needed due to increased passenger numbers.

[1]A selection of articles from the Tier 1 international and European media identified by COM. All headlines but the English, French are translated into English by the current service provider.

Front Page Headlines

INTERNATIONAL PRESS

India overtakes China to regain top spot in global growth league. Expansion tops

7% as building revives. Beijing sees manufacturing slow. Modi buoyed.

Gloom in Italy on eve of vote. A moribund economy and contempt for politics add to Continent’s worries.

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Davis threatens Brussels over Irish border dispute. No divorce payment unless EU reverses call for customs union.

Clamour grows for PM to reveal Irish Brexit plan. Theresa May is facing intense pressure to spell out how she aims to avoid a hard Irish border in her much-heralded

Brexit speech tomorrow after the Irish prime minister angrily accused her of reneging on an earlier agreement with the EU on the issue.

GERMANY

Russian hackers attack Federal government. Interior Ministry confirms the incident. “The attack is isolated and under control”.

Car companies remain stubborn. Despite the threat of ban on diesel-powered vehicles, the industry is refusing to retrofit older models at its own expense. Environment Minister Hen-

dricks does not want to spare manufacturers from their responsibility.

FRANCE

End of life: 156 French MPs call for a law. In an op-ed published in Le Monde, 156 French MPs call for a law that “gives terminally-ill patients the freedom to control their

own bodies and destinies”.

Unemployment Insurance programme benefits from recovery. Unédic’s accounts should be close to breaking even in 2019. The French economy’s growth for 2017 has been revised upwards, to 2%.

ITALY

Government, Mattarella’s rules. First criteria will be the majority to elect presidents of the Senate and MP Chamber. In a joint-letter with Prodi, he declares his support for

Gentiloni. New case within the 5 Stars Movement: “A Minister candidate boycotts Is- rael”.

New contracts to create room for productiveness. It is a new step towards opening

the representation of employers’ associations against contractual dumping.

SPAIN

London rejects EU’s offer for Brexit. “No UK Prime Minister could ever agree to the proposal

on Northern Ireland”, Theresa May stated.

Tax audit on Airbnb and tourist accommodations. Finance Ministry strengthens controls

through a ministerial order.

Other Highlights[2]

Draft agreement’s NI proposal provokes outrage in Westminster

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Major outlets in the UK and other member states all report extensively on Chief Negotiator Michel Barnier’s presentation of the EU’s draft Brexit Withdrawal Agreement yesterday, proposing that Northern Ireland stays on in the customs union. PM May immediately rejected the agreement, arguing that it would violate the UK’s constitutional integrity, while Brexit Secretary David Davis threatened that Britain would not finalise its EU bill until “all the issues” it is concerned about are addressed, write, among others, The Times, The Financial Times, FAZ, Le Figaro, Corrière della Sera, El País, politico.eu, euractiv.com and euobserver.com. Brussels is proposing a “regulatory alignment” between both parts of the island, and a border in the Irish Sea, with joint EU-UK port controls. For Mr Barnier, this is merely “the legal translation of commitments taken on both sides,” while Mrs May responded that “no Prime Minister of the United Kingdom could ever agree to it”. The agreement published on Wednesday must be validated by the EU-27 before being adopted for negotiation. Critics were quick to voice their opinion in the UK, with pro-Brexit politicians accusing the EU of looking to “annex” Northern Ireland. Some fear that Sinn Féin will use this opportunity to push for Irish reunifi- cation, with loyalists suspecting Taoiseach Leo Varadkar of working towards this goal. For British Foreign Secretary Boris Johnson, the Irish border issue is being used by “remainers” to fight a “proxy war” to thwart Brexit, writes The Daily Telegraph.

Scotland, Wales and Sir Major: an added headache for London The UK media, as well as euobserver.com and La Croix, likewise pick up on the Welsh and Scottish governments’ presentation of their own Brexit withdrawal bills yesterday, aimed at holding onto regional powers that come back from Brussels after Brexit, for fear that they will revert to London instead. Scottish First Minister Nicola Sturgeon even threatened a new referendum on Scotland’s independence if Westminster were to attempt to force through its own choices. To defuse the situation, PM May had proposed to modify the Brexit repeal bill, but the offer was rejected by Cardiff and Edinburgh. Elsewhere, The Daily Telegraph reports that former PM Sir John Major has said MPs should be allowed to halt Brexit with a free vote in the House of Commons. He urged MPs from all parties to listen to their constituents and, if necessary, ignore their party manifestos by stop- ping Brexit, changing its terms or calling for a new referendum.

VW damaged by more findings For a long time, Volkswagen has been trying to prevent explosive internal papers on the diesel affair from being made public, a group of authors write in Süddeutsche Zeitung. However, the Stuttgart Regional Court has just forced their release, and they reveal that former VW CEO Martin Winterkorn had advance information about both the manipulated emissions and the US investigation, despite repeating on many occasions in the past that he was unaware of any misconduct. Yesterday, VW refused to answer any questions about the newly-disclosed findings.

Bulgaria in power grid sale controversy Euractiv.com informs of Bulgarian PM Borissov’s announcement yesterday that he would not resign over the scandal surrounding the EUR 320-million sale of Czech energy giant CEZ’s Bulgarian assets to the obscure group named “Inercom Bulgaria”, which was founded last year for EUR 25,000 and whose owner has no prior experience in energy companies or projects. In Feb- ruary 2013, PM Borissov was forced to resign over an electricity-price scandal also involving CEZ, which Bulgarian consumers have long suspected of cartel arrangements on Bulgaria’s grid operations with fellow Czech group Energo-Pro and Austria’s EVN. Bulgaria’s Energy minister resigned yesterday and Czech PM Babiš is facing political fallout from the issue, with his Mr Borissov accusing CEZ of involving Russian-Georgian offshore companies. This scandal arises as a Süddeutsche Zeitung article reports on the concerns being voiced across political party lines in Germany against Bulgaria’s accession to the euro, requesting additional requirements in the aftermath of financial problems in Greece and Italy.

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formance should also allow for an upgrade of the government's growth forecast for 2018. More neg- atively though, the INSEE also notes a decline in household spending and consumer confidence. Italian media meanwhile report that inflation in Europe rose by only 1.2% in February, with Italy's rate stuck on 0.6%. La Repubblica reports that this slowdown will reinforce the ECB’s expansive monetary policy ahead of next week's ECB board meeting. An article in La Stampa examines the opposing views within the ECB, which it reckons is likely to approve a three-month extension to QE, but halve its monthly acquisitions to EUR 15 billion.

2 Main highlights without EIB Group mention from the Top 20 international and European media.

Annex 2.2 – Daily News Digest (DND)

DND + will not include hyperlinks to the summarized articles

Daily News Digest Thursday 01 March 2018

EIB Group News

And then all sensitive files came together (01/03 - De Standaard, by Wim Winckelmans Jan Fred- erik Abbeloos) De Standaard writes that the government of Belgian PM Charles Michel has been facing difficult times. In the last few months, the federal government of the country has been struggling to get a majority vote on the country's Energy Agreement. Besides all agreements and budget talks, the government has been busy with the appointment of a number of high-profile officials. The most important appointment is the one for the next VP of the EIB.

EIB, Fusari on bank funding (01/03/2018-Milano Finanza, By Mauro Romano)

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Front Page Headlines

INTERNATIONAL PRESS

India overtakes China to regain top spot in global growth league. Expansion tops

7% as building revives. Beijing sees manufacturing slow. Modi buoyed.

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Gloom in Italy on eve of vote. A moribund economy and contempt for politics add to Continent’s worries.

Davis threatens Brussels over Irish border dispute. No divorce payment unless EU reverses call for customs union.

Clamour grows for PM to reveal Irish Brexit plan. Theresa May is facing intense pressure to spell out how she aims to avoid a hard Irish border in her much-heralded

Brexit speech tomorrow after the Irish prime minister angrily accused her of reneging on an earlier agreement with the EU on the issue.

GERMANY

Russian hackers attack Federal government. Interior Ministry confirms the incident. “The attack is isolated and under control”.

Car companies remain stubborn. Despite the threat of ban on diesel-powered vehicles, the industry is refusing to retrofit older models at its own expense. Environment Minister Hen-

dricks does not want to spare manufacturers from their responsibility.

FRANCE

End of life: 156 French MPs call for a law. In an op-ed published in Le Monde, 156 French MPs call for a law that “gives terminally-ill patients the freedom to control their

own bodies and destinies”.

Unemployment Insurance programme benefits from recovery. Unédic’s accounts should be close to breaking even in 2019. The French economy’s growth for 2017 has been revised upwards, to 2%.

ITALY

Government, Mattarella’s rules. First criteria will be the majority to elect presidents of the Senate and MP Chamber. In a joint-letter with Prodi, he declares his support for

Gentiloni. New case within the 5 Stars Movement: “A Minister candidate boycotts Is- rael”.

New contracts to create room for productiveness. It is a new step towards opening

the representation of employers’ associations against contractual dumping.

SPAIN

London rejects EU’s offer for Brexit. “No UK Prime Minister could ever agree to the proposal

on Northern Ireland”, Theresa May stated.

Tax audit on Airbnb and tourist accommodations. Finance Ministry strengthens controls

through a ministerial order.

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Other Highlights[2]

Draft agreement’s NI proposal provokes outrage in Westminster Major outlets in the UK and other member states all report extensively on Chief Negotiator Michel Barnier’s presentation of the EU’s draft Brexit Withdrawal Agreement yesterday, proposing that Northern Ireland stays on in the customs union. PM May immediately rejected the agreement, arguing that it would violate the UK’s constitutional integrity, while Brexit Secretary David Davis threatened that Britain would not finalise its EU bill until “all the issues” it is concerned about are addressed, write, among others, The Times, The Financial Times, FAZ, Le Figaro, Corrière della Sera, El País, politico.eu, euractiv.com and euobserver.com. Brussels is proposing a “regulatory alignment” between both parts of the island, and a border in the Irish Sea, with joint EU-UK port controls. For Mr Barnier, this is merely “the legal translation of commitments taken on both sides,” while Mrs May responded that “no Prime Minister of the United Kingdom could ever agree to it”. The agreement published on Wednesday must be validated by the EU-27 before being adopted for negotiation. Critics were quick to voice their opinion in the UK, with pro-Brexit politicians accusing the EU of looking to “annex” Northern Ireland. Some fear that Sinn Féin will use this opportunity to push for Irish reunifi- cation, with loyalists suspecting Taoiseach Leo Varadkar of working towards this goal. For British Foreign Secretary Boris Johnson, the Irish border issue is being used by “remainers” to fight a “proxy war” to thwart Brexit, writes The Daily Telegraph.

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French growth rises, but euro area inflation stalls Les Echos reports that according to INSEE, economic growth in France exceeded expectations in 2017, reaching 2% of GDP. The unexpectedly strong growth rate should allow for the government to achieve its target of reducing the budget deficit to below 3%, which in turn would allow for France to exit the excessive deficit procedure and shore up social security funds. The strong economic performance should also allow for an upgrade of the government's growth forecast for 2018. More neg- atively though, the INSEE also notes a decline in household spending and consumer confidence. Italian media meanwhile report that inflation in Europe rose by only 1.2% in February, with Italy's rate stuck on 0.6%. La Repubblica reports that this slowdown will reinforce the ECB’s expansive monetary policy ahead of next week's ECB board meeting. An article in La Stampa examines the opposing views within the ECB, which it reckons is likely to approve a three-month extension to QE, but halve its monthly acquisitions to EUR 15 billion.

2 Main highlights without EIB Group mention from the Top 20 international and European media.

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Annex 2.3 – EIB Group news

EIB Group News 20/06/2018

[1 ] EIB Group News In a joint guest contribution for EUobserver, EIB VP Alexander Stubb and former Estonian President Toomas Hendrik Ilves comment on the impact of the Baltic Sea on Europe given that a total of 85 million people, or 17% of the population of the EU, live in direct proximity to its waters. The authors explain that the importance of the Baltic Sea was the very reason behind the EU Strategy for the Baltic Sea Region (BSR), initiated 12 years ago. Its two main goals were: developing closer cooperation amongst the coastal states, and preserving the environment and ecology of the Baltic Sea. The authors stress that the BSR is an action plan as there are practical issues at stake and it has already achieved much, for instance, projects developing cross-border cooperation. They also note that this is precisely the EIB’s goal, as it is committed to finance "projects of common interest to several member states which are of such a size or nature that they cannot be entirely financed by … individual member states."

In a guest contribution for EurActiv, Laura von Daniels, Deputy Head of Research Division in the German Institute for International and Security Affairs, comments on the Iran nuclear deal. In her opinion, a private German-based Iran Bank could offer Iran an alternative to the economic benefits of international trade and this way, Tehran could continue to abide by the agreement regardless of the US withdrawal. Economic ties with Iran could also be kept alive through the EIB, which could provide funding for important Iranian infrastructure projects. However, Tehran has already made it clear that it would not be satisfied with the “crumbs” of publicly financed projects. Ms von Daniels opines that if Paris and Berlin support the establishment of a German-Iran Bank, their respective business sectors will also benefit.

Given the US' withdrawal from the nuclear agreement with Iran and in view of the reinstatement of sanctions, French companies are increasingly worried, Le Figaro writes. Most French companies will have to leave the Iranian market should an independent funding channel not be found, French Economy and Finance Minister Bruno Le Maire has warned. According to him, there is no sovereign and autonomous European financial institution. He has mentioned the EIB as a possible funding channel. However, Olivier Dorgans, a lawyer at the Paris Bar and specialist in international sanctions, says this is a "stillborn project" because the EIB is highly dependent on the US financial markets.

Irish Continental Group (ICG) and the EIB have reached an agreement for a second loan facility worth EUR 80 million, Irish Independent writes. The money should flow into the construction of a new ship for ICG's Irish Ferries operations. The vessel will be delivered in 2020 and is to be the world’s largest cruise ferry in terms of vehicle capacity. Earlier, ICG secured another loan agreement with the EU Bank to back the purchase of the WB Yeats. The EUR 75-million facility is due by 2030. The Irish Times also reports on the topic and notes that the new vessel will increase ICG’s freight capacity by 50%. According to The Irish Examiner, the interest rate relevant to the new loan facility has been set at 1.616% per year.

Poslovni dnevnik reports that the EIF and Erste Group members signed an EUR 50-million agreement within the EU Programme for Employment and Social Innovation (EaSI). Under the agreement, the banks will provide loans at low interest rates for social entrepreneurs and non-profit organisations in Austria, Croatia, the Czech Republic, Hungary, Romania, Slovakia, and Serbia. In the next five years, up to 500 social companies could benefit from the programme.

Magyar Hírlap writes that the International Investment Bank will set up a regional office in Budapest. After signing the memorandum, Hungarian Finance Minister Mihály Varga noted that this coincides with the government’s efforts to further strengthen economic cooperation between EU member states. Mr Varga added that the EIB and the EBRD have also decided to set up a Budapest office.

El Mundo Heraldo Diario de Soria reports that Covenant of Mayors representative Francesca Bormiolli has invited municipalities to participate in the creation of a common fund, which will help the development of the Action Plan for Climate and Sustainable Energy. The municipalities can apply for aid from the EIB and participate in the European Local Energy Assistance (ELENA) project. The main problem of the Covenant of Mayors is that most town halls do not know how to proceed and thus, do not ask for aid.

El Economista writes that El Corte Inglés has launched its online food shop again in order to compete with companies such as Amazon and Mercadona. This time, the shop will offer a same-day delivery option to its customers. In 2016, El Corte Inglés obtained a EUR 116-million loan from the EIB for a project with a total value of EUR 232 million, which aimed to improve the company's IT structure and logistics chain.

Mondragón has proposed a new distribution policy to its cooperatives, which aims to strengthen each company's own resources, profitability, and capacity to repay debt, Expansión reports. Two years ago, Mondragón started looking for funding opportunities. As a result, the group signed agreements with the ICO and the EIB.

1 A selection of articles from the Top 100 international and European media identified by COM EIB Communication Department For internal distribution only

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Annex 2.4 – EIB Home page feed

Home page feed

EIB News[1]

Selmayr, la promotion qui fait des vagues 01/03/2018 – Le Quotidien, by Fabien Grasser Le Quotidien writes that, with the appointment of Martin Selmayr as Secretary-General for the Euro- pean Commission, three out of four European institutions are now headed by Germans. Those include EIB President Werner Hoyer, European Parliament Secretary-General Klaus Welle, and now Mr Selmayr.

And then all sensitive files came together 01/03/2018 - De Standaard, by Wim Winckelmans Jan Frederik Abbeloos De Standaard writes that the government of Belgian PM Charles Michel has been facing difficult times. In the last few months, the federal government of the country has been struggling to get a majority vote on the country's Energy Agreement. Besides all agreements and budget talks, the government has been busy with the appointment of a number of high-profile officials. The most important appointment is the one for the next VP of the EIB.

EIB, Fusari on bank funding 01/03/2018-Milano Finanza, By Mauro Romano Milano Finanza writes that Anna Fusari was appointed as new Head of banks and enterprise funding at the EIB. Ms Fusari will lead the division that provides loans to banks, which then offer loans to SMEs in Italy, Malta and Former Yugoslavia countries.

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Annex 2.5 – EIF Home page feed

EIF News

Didier Reynders à Bruxelles : les bleus en sont bleus 01/03/2018 – Le Soir, by A-C.n. D. CI Le Soir dedicates an article to Didier Reynders' candidacy for the position of Minister President of the Brussels-Capital Region. Some sceptics note that Mr Reynders has so far favoured his international political career and has targeted a position on a European scale, at the EIB for instance. However, he seems totally refocused on Brussels now.

EBRD and EIB turn from Turkey to the Western Balkans 01/03/2018 -Poslovni dnevnik, by P.D. Poslovni dnevnik reports that European financial institutions are investing increasingly in countries open to EU. Turkey used to be the most important recipient of EBRD and EIB funds outside the EU, but nowadays their activities have been reduced. The EIB has strengthened its engagement in the Western Balkans, where it has invested about EUR 7 billion since 2007 and invested EUR 548 million in 2017 alone. Serbia signed new loan contracts with the EU Bank in 2018, which dedicated financial assistance worth EUR 347 million. The EIB is now considered to be the leading international investor in the Western Balkans.

"EIB will be available to support network expansion" 01/03/2018 - Jornal de Negócios, by Maria Joao Babo Jornal de Negócios writes that, at the end of 2018, Portuguese underground operator Metro do Porto will launch tenders for the construction of new lines and the acquisitions of new trains. The EIB will be available to support Metro do Porto's network expansion, CEO Jorge Delgado says in an interview. The company has already met with the EIB's representatives to start studying solutions for the financing of the infrastructure expansion. However, Metro do Porto is waiting for the Portuguese government to calculate the financing needs for the expansion.

[1]A selection of five articles from Tier 1 of international and European media. All headlines but the English, French are translated into English by the current service provider.

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Annex 3 – Publication Split

Annex-3.1 – Tier 1 Tier 1 includes all the core print, online and broadcast sources that the Service Provider must be monitoring.

Publication Website

Der Standard http://derstandard.at/

Die Presse http://diepresse.com/

WirtschaftsBlatt http://wirtschaftsblatt.at/

De Standaard http://www.standaard.be/

De Tijd http://www.tijd.be/

L'Echo http://www.lecho.be/

Le Soir http://www.lesoir.be/

24 Chasa https://www.24chasa.bg/

Kapital (weekly) http://www.capital.bg/

Jutarnji List http://www.jutarnji.hr/

Poslovni Dnevnik http://www.poslovni.hr/

Phileleftheros http://www.philenews.com/

Simerini http://www.sigmalive.com/simerini

Hospodářské noviny http://ihned.cz/

Lidové noviny http://www.lidovenoviny.cz/

Børsen http://borsen.dk/

Politiken http://politiken.dk/

Äripäev http://www.aripaev.ee/

Postimees http://www.postimees.ee/

Helsingin Sanomat² http://www.hs.fi/

Kauppalehti² http://www.kauppalehti.fi/

Le Figaro http://www.lefigaro.fr/

Le Monde http://www.lemonde.fr/

Les Echos http://www.lesechos.fr/

La Tribune http://www.latribune.fr/

Le Parisien http://www.leparisien.fr/

Börsen-Zeitung https://www.boersen-zeitung.de/index.php

Der Spiegel http://www.spiegel.de/

Der Tagesspiegel http://www.tagesspiegel.de/

Die Welt / Welt am Sonntag http://www.welt.de/

Die Zeit http://www.zeit.de/index Frankfurter Allgemeine / Frankfurter Allgemeine Sonntags-

http://www.faz.net/ zeitung

Handelsblatt http://www.handelsblatt.com/

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Kölner Stadt Anzeiger http://www.ksta.de/

Süddeutsche Zeitung http://www.sueddeutsche.de/

Imerisia http://www.imerisia.gr/default.asp

http://www.kathimerini.gr/ ; http://www.ekathi- Kathimerini

merini.com/

Villaggazdasag http://www.vg.hu/

Magyar Idok http://magyaridok.hu/

Irish Independent / Sunday Independent http://www.independent.ie/

The Irish Times http://www.irishtimes.com/

Irish Examiner http://www.irishexaminer.com/

Corriere della sera http://www.corriere.it/

Il Sole 24 ore http://www.ilsole24ore.com/

Italia Oggi http://www.italiaoggi.it/

La Repubblica http://www.repubblica.it/

MF - Milano Finanza http://www.milanofinanza.it/

Diena http://www.diena.lv/

Latvijas Avize http://www.la.lv/

Lietuvos Rytas http://www.lrytas.lt/

Vakaro Zinios http://www.vakarozinios.lt/

Le Quotidien http://www.lequotidien.lu/

Luxemburger Wort http://www.wort.lu/fr

Tageblatt http://www.tageblatt.lu/

The Malta Independent / Sunday edition http://www.independent.com.mt/

Times of Malta / Sunday edition http://www.timesofmalta.com/

De Volkskrant http://www.volkskrant.nl/

Het Financieele Dagblad http://fd.nl/

NRC Handelsblad https://www.nrc.nl/

Algemeen Dagblad http://www.ad.nl/

Gazeta Wyborcza http://wyborcza.pl/

Puls Biznesu http://www.pb.pl/

Rzeczpospolita http://www.rp.pl/

Dziennik Gazeta Prawna http://www.gazetaprawna.pl/

Diário Económico http://economico.sapo.pt/

Público https://www.publico.pt/

Jornal de Negócios http://www.jornaldenegocios.pt/

Bursa http://www.bursa.ro/

Ziarul Financiar http://www.zf.ro/

Hospodarske Noviny http://hnonline.sk/

SME http://www.sme.sk/

Delo (daily) http://www.delo.si/

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Dnevnik (daily) https://www.dnevnik.si/

Cinco Días http://cincodias.com/

El Economista http://www.eleconomista.es/

El Mundo http://www.elmundo.es/

El País http://elpais.com/

Expansión http://www.expansion.com/

Dagens Industri http://www.di.se/

Svenska Dagbladet http://www.svd.se/

Dagens Nyheter http://www.dn.se/

BBC http://www.bbc.co.uk/

Daily Telegraph / Sunday Telegraph http://www.telegraph.co.uk/

Financial Times - UK edition http://www.ft.com/

https://www.theguardian.com/ ; https://www.theguard- Guardian / The Observer

ian.com/observer

The Economist http://www.economist.com/

The Independent (Mon-Fri) http://www.independent.co.uk/ BBC bbc.co.uk ; http://www.bbc.com/

http://www.thetimes.co.uk ; The Times / Sunday Times

http://www.thetimes.co.uk/?Sunday

Politico http://www.politico.eu/ ; http://www.politico.com/

The International New York Times http://international.nytimes.com/

Wall St Journal Europe http://www.wsj.com/europe bloomberg.com bloomberg.com euobserver.com euobserver.com

euractiv.com ; Euractiv.fr ; Euractiv.it ; Euractiv.de ; euractiv.com Euractiv.es ; Euractiv.sk ;

www.euronews.com ;it.euronews.com ; es.eu- Euro News

ronews.com ; fr.euronews.com ; de.euronews.com

forbes.com forbes.com

www.reuters.com www.reuters.com ; http://uk.reuters.com/

Toute l'Europe www.touteleurope.eu

Welcomeurope.com http://www.welcomeurope.com/

Country Type Source

BELGIUM TV & Radio RTBF BELGIUM TV & Radio FRANCE Radio France Info FRANCE Radio RTL FRANCE TV France 2

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FRANCE TV France 3 -national

FRANCE Radio Europe 1

GERMANY Radio Deutschlandradio

GERMANY Radio DLF GERMANY Radio WDR5 GERMANY TV ARD 1 GERMANY TV ZDF ITALY Radio RADIO 1 ITALY TV La 7 ITALY TV RAI Uno ITALY TV Rai News 24 ITALY TV Sky News 24 SPAIN Radio Cadena Ser SPAIN TV TV3 SPAIN Radio Onda Cero SPAIN TV ANTENA 3 SPAIN TV TVE 1 UNITED KINGDOM TV Sky News UNITED KINGDOM TV BBC 1

UNITED KINGDOM TV BBC 2 ("Newsnight")

UNITED KINGDOM TV Channel 4 UNITED KINGDOM Radio BBC Radio 4

INTERNATIONAL TV Al Jareeza in English

INTERNATIONAL TV Bloomberg INTERNATIONAL TV CNBC

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Annex 3.2 – Tier 2 EU Dailies and Magazines Tier 2 is made of the remaining main EU dailies and Magazines selected by the Bank. These also must include their online equivalent.

Country Publication

Austria Der Kurier

Austria Kronen Zeitung

Austria Salzburger Nachrichten

Austria Wiener Zeitung

Belgium La Libre Belgique

Belgium L'Avenir

Belgium La Dernière Heure

Belgium De Morgen

Bulgaria Capital

Bulgaria Dnevnik Bulgaria Trud Bulgaria see

Croatia 24sata

Croatia Novi list

Croatia Večernji list

Cyprus Haravgi Cyprus Politis

Cyprus Cyprus Mail

Cyprus The Cyprus Times

Czech republic Blesk

Czech republic Mladá fronta DNES

Czech republic Deník

Czech republic Právo

Denmark Morgenavisen Jyllands-Posten

Denmark Berlingske Tidende

Denmark The Copenhagen Post

Denmark Søndagsavisen

Estonia The Baltic Times

Estonia Delovye Vedomosti

Estonia Eesti Ekspress

Estonia Eesti Päevaleht

Estonia Grüüne Estonia Polyana (Поляна) Finland Aamulehti (Tampere)

Finland Taloussanomat (Helsinki) Finland Turun Sanomat (Turku)

France La Croix

France Libération

France L'Opinion

France Challenges

France L'Express

France L'Obs

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France Le Point

France Minute

France Le Monde Diplomatique

France Atlantico France L'Agefi Hebdo France L'Agefi Quotidien France L'Agefi

Germany die tageszeitung

Germany Neues Deutschland

Germany Stern

Germany Focus

Germany Wirtschaftswoche Germany Frankfurter Rundschau

Greece I Avgi

Greece Ta Nea Greece Naftemporiki

Greece To Pontiki Greece Athens News

Hungary Blikk

Hungary Budapester Zeitung

Hungary Magyar Hírlap Hungary Napi

Ireland The Irish Sun / The Irish Sun on Sunday

Ireland The Herald

Ireland Irish Daily Star

Ireland Irish Daily Mirror

Ireland Irish Daily Mail / Irish Mail on Sunday

Ireland Irish Examiner

Ireland Evening Echo

Ireland The Sunday Times

Ireland The Sunday Business Post

Italy La Stampa

Italy il Resto del Carlino

Italy l Messaggero

Italy Avvenire

Italy La Nazione

Italy il Giornale

Italy Il Giorno

Italy Il Mattino

Italy l Fatto Quotidiano

Italy Libero Italy L'Espresso Italy Panorama

Latvia Ir

Latvia Latvijas Vēstnesis

Latvia Neatkarīgā Rīta Avīze

Latvia The Baltic Times

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Lithuania Lietuvos žinios

Lithuania Lithuania Tribune

Lithuania Respublika

Lithuania Verslo žinios

Luxembourg Le Jeudi

Luxembourg Lëtzebuerger Journal

Luxembourg L'essentiel Luxembourg Chronicle Luxembourg Delano Luxembourg Paperjam Luxembourg 5 minutes Malta Malta Today, Malta Today on Sunday

Malta Business Today Malta Malta Today

Netherlands De Telegraaf

Netherlands Nederlands Dagblad

Poland Parkiet

Poland Fakt

Poland The Warsaw Voice

Poland Krakow Post Poland Money

Portugal Diário de Notícias Portugal Expresso

Portugal Jornal de Notícias

Portugal O Jornal Económico

Portugal Observador

Romania Adevărul

Romania Bucharest Business Week

Romania Bucharest Daily News

Romania Click!

Romania Curierul Naţional

Romania România Liberă

Romania Romania-Insider.com

Slovakia Dennik N

Slovakia Korzár

Slovakia Pravda

Slovakia The Slovak Spectator

Slovenia Finance

Slovenia Večer

Spain ABC

Spain El Periódico de Catalunya

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Spain El Correo

Spain La Vanguardia

Spain La Razón

Sweden Göteborgs-Posten

Sweden Sydsvenska Dagbladet

United kingdom Daily Mail ; The Mail on Sunday

United kingdom Daily Express ; Sunday Express

United kingdom The Sun ; The Sun on Sunday

United kingdom Daily Mirror ; Sunday People

United kingdom Daily Star ; Daily Star Sunday

United kingdom London Evening Standard

United kingdom City A.M.

United kingdom The Belfast Telegraph

United kingdom The Scotsman

United kingdom The National

United kingdom The Herald ; Sunday Herald

United kingdom Scotland on Sunday

United kingdom The Western Mail

United kingdom Wales on Sunday

United kingdom Private Eye

United kingdom Metro

Ngo/civil society http://www.amisdelaterre.org/

Ngo/civil society http://bankwatch.org/

Ngo/civil society http://www.counter-balance.org/

Ngo/civil society http://www.greenpeace.org/

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Annex 3.3 – Tier 3 Tier 3 is made of all remaining EU regional publications. The tenderer shall propose as part of the offer its own list of EU regional newspapers (print and online), which will make Tier 3. The successful tenderer will provide the services related to such list.

Annex 3.4 – Tier 4 Tier 4 is made of all remaining EU publications that did not appear in Tier 1, Tier 2 and Tier 3. The tenderer shall propose as part of the offer its own list publications (print and online), which will make Tier 4. The successful tenderer will provide the services related to such list.

Annex 3.5 – EU News agencies Country News agency Site web

Austria Austria Press Agency www.apa.at Belgium Belga www.belga.be/fr/ www.belga.be/nl/ Bulgaria Bulgarian News Agency www.bta.bg/ www.bta.bg/en Croatia Croatian News Agency www.hina.hr www.hina.hr/english Cyprus www.cna.org.cy www.cna.org.cy/index-en.aspx

Czech republic CIA - Ceska informacni www.cianews.cz agentura Czech republic czech news agency http://www.ctk.cz http://www.ctk.eu Denmark Ritzau http://www.ritzau.dk/home Estonia Baltic News Service http://www.bns.ee www.bns.ee/en/ www.bns.ee/ru/ Finland Suomen Tietotoimisto www.stt.fi www.stt.en www.stt.sv France Agence France-Presse www.afp.com/fr ; www.afp.com/en ; www.afp.com/es ; www.afp.com/de ; www.afp.com/pt Germany Deutsche Presse- https://www.dpa.com/ Agentur (DPA) www.dpa-international.com Greece Athens News Agency http://www.amna.gr/en http://www.amna.gr

Hungary Magyar Távirati Iroda http://www.mti.hu/ (MTI) Italy ANSA (Agenzia Nazio- www.ansa.it ; www.ansamed.info/ansamed/en/ ; www.ansa- nale Stampa Associata) med.info/ansamed/it/

Italy Adnkronos http://www.adnkronos.com/

Italy Agenzia Giornalistica http://www.agi.it/ Italia (AGI)

Italy Agenzia Nova http://www.agenzianova.com/

Italy ANSA (Agenzia Nazio- http://www.ansa.it/ nale Stampa Associata)

Italy Il Sole 24 Ore Radiocor http://www.radiocor.ilsole24ore.com

Italy ASCA http://www.askanews.it/

Latvia LETA http://www.leta.lv/

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Lithuania Lithuanian News http://www.elta.lt/ Agency - ELTA

Malta Malta news agency www.maltanewsagency.com

Netherlands Algemeen Nederlands http://www.anp.nl/ Persbureau (ANP) Poland Polska Agencja Pra- http://www.pap.pl/ ; www.pap.pl/en/ sowa (PAP)

Portugal Lusa http://www.lusa.pt/ Romania Agerpres agerpres.ro ; www.agerpres.ro/english Romania Mediafax http://www.mediafax.ro ; www.mediafax.ro/english/

Slovakia The News Agency of www.tasr.sk/english the Slovak Republic Slovenia www.sta.si/ ; english.sta.si

Spain Agence EFE http://www.efe.com/

Spain Europa Press http://www.europapress.es/ Sweden Tidningarnas Tele- tt.se ; tt.se/en/ grambyrå

United kingdom Press association www.pressassociation.com United kingdom Reuters www.reuters.com ; www.reuter.de; fr.reuters.com; it.reuters.com; es.reuters.com

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Annex 3.6 – International News agencies Country News Agency Website Afghanistan Bakhtar News Agency ww.bakhtarnews.com.af/eng/

Africa Agence de Presse Africaine www.apanews.net Armenia Armen Press armenpress.am/eng/ Armenia Arka arka.am/en

Armenia Arm Info http://arminfo.info/ Azerbaijan Trend news agency az.trend.az ; en.trend.az ; tr.trend.az Azerbaijan Azerbaijan Press Agency www.apa.az ; en.apa.az Azerbaijan Turan Information Agency www.turan.az/index_ru.html ; www.turan.az/in- dex_en.html Belarus Belapan en.belapan.by

China China News Service http://www.ecns.cn/

Fyrom MIA www.mia.mk/en China Xinhua www.xinhuanet.com ; www.xinhuanet.com/english Georgia Georgia, News Agency http://eng.ghn.ge ; http://www.ghn.ge

Kazkhstan Kazakhstan Newsline www.newsline.kz Iran Fars News Agency en.farsnews.com ; Ivory coast Agence Ivoirienne de Presse aip.ci Lebanon National News Agency Lebanon nna-leb.gov.lb/en

Moldova Mold Press www.moldpres.md/en

Namibia Namibia Press Agency www.nampa.org

Russia Interfax http://www.interfax.com/

Russia RIA Novosti http://ria.ru/

Russia Sputnik News Agency http://sputniknews.com/

Russia Tass http://tass.ru/en

Saudi arabia Saudi Press Agency www.spa.gov.sa Sudan Sudan News Agency (SUNA) suna-sd.net/

Switzerland Agence télégraphique suisse http://www.sda.ch/ (ATS) Syria Syrian Arab News Agency sana.sy/en

Tunisia Agency Tunis Afrique Press www.tap.info.tn/en/

Turkey Agence Anadolu http://aa.com.tr/en

Ukraine Ukrainian Independent Infor- www.unian.info mation Agency

Ukraine Ukrinform www.ukrinform.net

USA Dow Jones http://www.dowjones.com/ USA CNBC.com CNBC.com USA CNN cnn.com

USA Bloomberg www.bloomberg.com

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Annex 3.7 – Daily News Digest list of sources Only print articles from the list of sources below will have an English summary and will be included in the Daily News Digest products.

Country Publication Website

Austria Der standard http://derstandard.at/

Austria Die presse

Austria Wirtschaftsblatt Belgium De standaard

Belgium De tijd http://www.tijd.be/

Belgium L'echo http://www.lecho.be/

Belgium Le soir

Bulgaria 24 chasa https://www.24chasa.bg/

Bulgaria Kapital (weekly)

Croatia Jutarnji list

Croatia Poslovni dnevnik http://www.poslovni.hr/

Cyprus Phileleftheros http://www.philenews.com/

Cyprus Simerini

Czech republic Hospodářské noviny Czech republic Lidové noviny

Denmark Børsen http://borsen.dk/

Denmark Politiken

Estonia Äripäev

Estonia Postimees http://www.postimees.ee/

Finland Helsingin sanomat² http://www.hs.fi/ Finland Kauppalehti²

France Le figaro http://www.lefigaro.fr/

France Le monde http://www.lemonde.fr/

France Les echos http://www.lesechos.fr/ France La tribune

France Le parisien

Germany Börsen-zeitung https://www.boersen-zeitung.de/index.php Germany Der spiegel Germany Der tagesspiegel Germany Die welt / welt am sonntag

Germany Die zeit

Germany Frankfurter allgemeine / http://www.faz.net/ frankfurter allgemeine sonntagszeitung

Germany Handelsblatt http://www.handelsblatt.com/

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Germany Kölner stadt anzeiger

Germany Süddeutsche zeitung

Greece Imerisia

Greece Kathimerini http://www.kathimerini.gr/ http://www.ekathimerini.com/

Hungary Villaggazdasag http://www.vg.hu/

Hungary Magyar idok

Ireland Irish independent / sunday http://www.independent.ie/ independent

Ireland The irish times http://www.irishtimes.com/ Ireland Irish examiner

Italy Corriere della sera http://www.corriere.it/

Italy Il sole 24 ore http://www.ilsole24ore.com/

Italy Italia oggi

Italy La repubblica

Italy Mf - milano finanza http://www.milanofinanza.it/

Latvia Diena

Latvia Latvijas avize http://www.la.lv/

Lithuania Lietuvos rytas http://www.lrytas.lt/

Lithuania Vakaro zinios

Luxembourg Le quotidien http://www.lequotidien.lu/

Luxembourg Luxemburger wort http://www.wort.lu

Luxembourg Tageblatt http://www.tageblatt.lu/ Malta The malta independent / sunday edition

Malta Times of malta / sunday edi- http://www.timesofmalta.com/ tion Netherlands De volkskrant

Netherlands Het financieele dagblad http://fd.nl/

Netherlands Nrc handelsblad

Netherlands Algemeen dagblad

Poland Gazeta wyborcza

Poland Puls biznesu http://www.pb.pl/

Poland Rzeczpospolita http://www.rp.pl/

Poland Dziennik gazeta prawna Portugal Diário económico Portugal Público

Portugal Jornal de negócios http://www.jornaldenegocios.pt/

Romania Bursa

Romania Ziarul financiar http://www.zf.ro/

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Slovakia Hospodarske noviny

Slovakia Sme http://www.sme.sk/

Slovenia Delo (daily) http://www.delo.si/ Slovenia Dnevnik (daily) Spain Cinco días Spain El economista Spain El mundo

Spain El país elpais.com

Spain Expansión www.expansion.com

Sweden Dagens industri www.di.se Sweden Svenska dagbladet

Sweden Dagens nyheter

United kingdom Bbc www.bbc.co.uk

United kingdom Daily telegraph / sunday tel- www.telegraph.co.uk/ egraph

United kingdom Financial times - uk edition www.ft.com United kingdom Guardian / the observer www.theguardian.com www.theguardian.com/observer

United kingdom The economist www.economist.com

United kingdom The independent (mon-fri) United kingdom Bbc Bbc.co.uk www.bbc.com

United kingdom The times / Sunday times www.thetimes.co.ukx www.thetimes.co.uk/?sunday

Switzerland Neue zürcher zeitung www.nzz.ch

Pan-European Politico http://www.politico.eu/ ; http://www.politico.com/ USA The International New York http://international.nytimes.com/ Times USA Wall St Journal Europe http://www.wsj.com/europe USA bloomberg.com bloomberg.com Pan-European euobserver.com euobserver.com Pan-European euractiv.com ; Euractiv.fr ; Euractiv.it ; Euractiv.de ; Eurac- euractiv.com tiv.es ; Euractiv.sk ; Pan-European www.euronews.com ;it.euronews.com ; es.euronews.com ; Euro News fr.euronews.com ; de.euronews.com USA forbes.com forbes.com United kingdom www.reuters.com www.reuters.com ; http://uk.reuters.com/

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Country Type Source

BELGIUM TV & RADIO RTBF BELGIUM TV & RADIO FRANCE Radio France Info FRANCE Radio RTL FRANCE TV France 2 FRANCE TV France 3 -national FRANCE Radio Europe 1

GERMANY Radio Deutschlandradio

INTERNATIONAL TV Al Jareeza in English

INTERNATIONAL TV Bloomberg INTERNATIONAL TV CNBC

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Annex 3.8 – Sentiment Analysis list of sources The monthly sentiment analysis report should only be based on the following sources (print and online):

Country Publication Website

AUSTRIA Die Presse http://diepresse.com/

BELGIUM De Tijd http://www.tijd.be/

BELGIUM Le Soir http://www.lesoir.be/

BULGARIA 24 Chasa https://www.24chasa.bg/

CROATIA Poslovni Dnevnik http://www.poslovni.hr/

CYPRUS Phileleftheros http://www.philenews.com/

CZECH REPUBLIC Hospodářské noviny http://ihned.cz/

DENMARK Børsen http://borsen.dk/

ESTONIA Äripäev http://www.aripaev.ee/

FINLAND Helsingin Sanomat² http://www.hs.fi/

FRANCE Les Echos http://www.lesechos.fr/

FRANCE La Tribune http://www.latribune.fr/

GERMANY Börsen-Zeitung https://www.boersen-zeitung.de/index.php

GERMANY Frankfurter Allgemeine / Frankfurter Allgemeine http://www.faz.net/ Sonntagszeitung

GREECE Kathimerini http://www.kathimerini.gr/

HUNGARY Magyar Idok http://magyaridok.hu/

IRELAND Irish Independent / Sunday Independent http://www.independent.ie/

ITALY Il Sole 24 ore http://www.ilsole24ore.com/

ITALY MF - Milano Finanza http://www.milanofinanza.it/

LATVIA Latvijas Avize http://www.la.lv/

LITHUANIA Lietuvos Rytas http://www.lrytas.lt/

LUXEMBOURG Le Quotidien http://www.lequotidien.lu/

LUXEMBOURG Luxemburger Wort http://www.wort.lu/fr

MALTA Times of Malta / Sunday edition http://www.timesofmalta.com/

NETHERLANDS Het Financieele Dagblad http://fd.nl/

POLAND Puls Biznesu http://www.pb.pl/

POLAND Rzeczpospolita http://www.rp.pl/

PORTUGAL Jornal de Negócios http://www.jornaldenegocios.pt/

ROMANIA Bursa http://www.bursa.ro/

SLOVAKIA SME http://www.sme.sk/

SLOVENIA Delo (daily) http://www.delo.si/

SPAIN El Economista http://www.eleconomista.es/

SPAIN Expansión http://www.expansion.com/

SWEDEN Dagens Industri http://www.di.se/

UNITED KINGDOM Financial Times - UK edition http://www.ft.com/

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Annex 3.9 – Broadcast sources for English Summary

The following broadcast channels have to be monitored by the Service Provider. The Bank will then replace some of the broadcast channels he might not be interested in with other interesting broadcast channels.

Country Type Source

FRANCE Radio France Info FRANCE Radio RTL FRANCE TV France 2 FRANCE TV France 3 -national FRANCE Radio Europe 1 GERMANY Radio Deutschlandradio GERMANY Radio DLF GERMANY Radio WDR5 GERMANY TV ARD 1 GERMANY TV ZDF ITALY Radio RADIO 1 ITALY TV La 7 ITALY TV RAI Uno ITALY TV Rai News 24 ITALY TV Sky News 24 SPAIN Radio Cadena Ser SPAIN TV TV3 SPAIN Radio Onda Cero

SPAIN TV ANTENA 3 SPAIN TV TVE 1 UNITED KINGDOM TV Sky News UNITED KINGDOM TV BBC 1

UNITED KINGDOM TV BBC 2 ("Newsnight")

UNITED KINGDOM TV Channel 4 UNITED KINGDOM Radio BBC Radio 4

INTERNATIONAL TV Al Jareeza in English

INTERNATIONAL TV Bloomberg INTERNATIONAL TV CNBC

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Annex 3.10 – Media officers The EIB/EIF Media officer and/or country/category assigned could change over time. The Bank will promptly notify the Service Provider.

Media officer Coun- N. try/Cate- gory Media officer 1 France Media officer 2 Austria Ger- many Media officer 3 Ireland UK Media officer 4 Italy Malta Turkey Croatia Slovenia Media officer 5 Espagne Portugal Media officer 6 Bulgaria Croatia Czech Re- Hungary Romania Slo- public vakia Media officer 7 Agriculture articles Media officer 8 Belgium France Luxem- bourg Media officer 9 Belgium Den- Estonia Latvia Lithuania Nether- Sweden Finland mark lands Media officer Finland Poland 10 Media officer EIF articles 11 Media officer Poland 12 Media officer EFSI articles 13 Media officer EFSI articles 14 Media officer Environment Energy Green COP Agricul- 16 Bonds ture Media officer Innovation SMEs 17 Media officer Transports 18 Media officer Education Health 19 Media officer Defense Brexit 20 Media officer Migration ERI 21

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Annex 3.11 – Non EU monitoring – Print and Online publications Back Button

Serbia:  Print: Večernje novosti; Blic; Politika; Dnevnik; Danas; Kurir  Online: www.rtv.rs, www.novosti.rs; www.blic.rs; www.kurir.rs; www.blic.rs; politika.rs; dnevnik.rs; danas.rs; www.smedia.rs; www.b92.net; www.tanjug.rs; www.tanjug.rs; www.rts.rs

Turkey:  Print: Hürriyet; Sabah; Posta; Milliyet; Daily Sabah (English); Hürriyet Daily News (English)  Online: www.hurriyet.com.tr ; www.sabah.com.tr; www.posta.com.tr; www.turki- yegazetesi.com.tr; www.milliyet.com.tr; www.dailysabah.com ; www.hurriyetdailynews.com; madeinturkey.com.tr, Haberler.com

Ukraine:  Print: Ekspres; Den; Vecherniye Vesti  Online: xpres.ua; day.kyiv.ua/en ; www.kyivpost.com, https://telegraf.com.ua/, https://kor- respondent.net/, https://www.unian.net/, https://www.pravda.com.ua/, https://www.se- godnya.ua/, https://tsn.ua/, https://www.rbc.ua/, https://espreso.tv/, https://vesti- ukr.com/, http://expres.ua/, https://rian.com.ua/, https://www.epravda.com.ua/, http://www.liga.net/, https://delo.ua/, https://economics.unian.net/, https://kp.ua/

Annex 3.12 – Non EU monitoring – Online

Countries with selective print and online monitoring:

Countries with online monitoring:

• Norway, USA, Iceland;

• Albania, Armenia, Bosnia, FYROM, Georgia, Moldavia, Montenegro, Switzerland, Kosovo, Kyrgyzstan;

• Algeria, Egypt, Israel, Lebanon, Morocco, Tunisia, Jordan;

• India, Pakistan, Bangladesh, Iran, China, Mongolia;

• Dominican Republic;

• Ecuador, Mexico, Argentina, El Salvador, Nicaragua, Panama, Paraguay, Chile, Colombia, Peru, Vene- zuela, Uruguay, Bolivia;

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• Nigeria, Madagascar, Namibia, Angola, Benin, Botswana, Burkina Faso, Burundi, Cabo Verde, Came- roon, Central African Republic (CAR), Chad, Democratic Republic of the Congo, Republic of the Congo,

Cote d'Ivoire, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Ke- nya, Lesotho, Liberia, Malawi, Mali, Mauritania, Mauritius, Mozambique, Niger, Rwanda, Senegal, Sey- chelles, Sierra Leone, Somalia, South Africa, Tanzania, Uganda, Zambia, Zimbabwe, New Caledonia;

• Fidji.

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Annex 4 – Presentation of pdfs with English summaries Press articles sourced from printed media shall be supplied as pdf of the text in a readable format with a picture of the page or as pdf of print edition if readable (Service A). English summaries must be included at the top of each of the pdfs, slightly below the metadata (date of publication, source name, journalist name, page number)

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Annex 5 – Categories All categories will include sub categories as well as their translations in 24 Languages – see excel spreadsheet EIB Categories.

Automated Indexing No automated indexing - To be assigned by client

No Categories No Categories 1 EIB 2 EIF

3 Education 45 Annual Press Conference - Brussels 4 Transport 46 Annual Press Conference - Roma 5 Health 47 Annual Press Conference - Paris 6 Enegy 48 Annual Press Conference - Madrid 7 Environment 49 Annual Press Conference - Zagreb 8 Innovation 50 Annual Press Conference - Copenhagen 9 Agriculture 51 Annual Press Conference - Stockholm 10 Infrastructure 52 Annual Press Conference - Helsinki 11 Loan 53 Annual Press Conference - Warsaw 12 Green bond 54 Annual Press Conference - Prague 13 SME 55 Annual Press Conference - Budapest 14 Migration 56 Annual Press Conference - Sofia 15 Employment 57 Annual Press Conference - Luxembourg 16 Urban Development 58 Annual Press Conference - Athens 17 Circular economy 59 Annual Press Conference - Batislava 18 Tax Haven 60 Annual Press Conference - Valletta 19 Tourisme 61 Annual Press Conference - Amsterdam 20 Olaf 62 Annual Press Conference - Vienna 21 Gender 63 Annual Press Conference - Nicosia 22 Micro-credit 64 Annual Press Conference - Dublin 23 NGO 65 Annual Press Conference - Bucharest 24 Industry 66 Annual Press Conference - Ljubljana 25 COP 67 Annual Press Conference - Riga 26 EU Institutions 68 Annual Press Conference - Tallinn 69 Annual Press Conference - Sarajevo 70 Annual Press Conference - Belgrade 27 EIB Institute 71 Annual Press Conference - Tirana 28 KFW 72 Annual Press Conference - Skopje 29 World Bank 73 Annual Press Conference - Tirana 30 EBRD 74 Annual Press Conference - Berlin 31 IMF 75 Annual Press Conference - London 32 InnovFin 33 Ecofin 34 JESSICA (Capitalized) 35 JEREMIE (Capitalized) 36 JASMINE (Capitalized) 37 Jasper 38 Marguerite 39 Tanap-TAP 40 MFF 41 Boost Africa 42 VentureEU 43 Eastern partnership 44 Economic Resilience Initiative

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Annex 6 – Keywords Any article mentioning one or more of the below keywords must be delivered to the Bank.

Annex 6.1 – MC Members The Management Committee (MC) is the Bank’s permanent collegiate executive body. It has nine members and they might be changing over time. The Bank will communicate new MC members as soon as they are appointed. The Bank might ask to continue monitor former MC members.

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Annex 6.2 – EIB and EIF

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Annex 7 – Example of Analysis report COP 23

Slide 1: COP 23 print & online media report

Slide 2: Table of Content

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Slide 3: Volume trend

Slide 4: Main Ambassadors/Spokespeople

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Slide 5: EIB Group Performance

Slide 6: Benchmarking Actors

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Slide 7: Volume and Definitions

Slide 8: Presence in Media coverage

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Slide 9: Sentiment Analysis

Slide 10: Key messages

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Slide 11: Broadcast

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Annex 8 – Case Study

As part of their tender (see points 6.3 and 6.3.5 above), Tenderers should submit an example of the products and services that they can deliver, as a case study. The case study should be part of the documents provided with the tender (and not sent to the Bank in any form beforehand). The case study should contain services and products as indicated in the table below, in line with the description provided in point 4.3 Services B - Daily Deliverables. For the purpose of the case study, the number of countries and sources to be monitored and the volume of Media Items to be included have been reduced significantly compared to the services described in these Terms of reference. The media list for the case study is limited to sources from 8 (eight) countries: France, Germany, Greece, Italy, Luxembourg, Poland, Spain, and United Kingdom. The Tenderers will only monitor Tier1 (See annex 3.1 - Tier 1) Tier2 (Annex 3.2 - Tier 2) and EU News Agencies sources. This list will be used for all services and products requested for this case study. 1. Based on this media list, the Tenderers will ensure a basic weekly service selecting the relevant items published between Day 1 (13/02/2018), 7:00 am and Day 2 (14/02/2018), 4:30 pm. 2. The Tenderers should deliver for Day 1 & Day 2 on the following assumed timeline:  08:30 AM – Daily News Digest+ (See Annex 2.1 Daily news Digest (DND)+)  08:35 AM – Morning media review of Tier 1 (See annex 3.1 - Tier 1)  11:45 AM – Midday media review of Tier 1,Tier 2 and EU News Agencies (see Annex 3.1 - Tier 1; Annex 3.2 - Tier 2; Annex 3.5 - EU News Agencies)  4:45 PM – Afternoon media review of Tier 1, Tier 2 and EU News Agencies (see Annex 3.1 - Tier 1; Annex 3.2 - Tier 2; Annex 3.5 - EU News Agencies) The case study should be delivered on PDF so that the Bank can electronically access (as pdf files with clickable links to the media items) and print out the products.

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Product/ Assumed Countries Sources Additional information Service Delivery time Daily News Di- 08:30 AM France, Germany, Tier 1 It must be a 3 (three) pages document gest + Greece, Italy, Lux- maximum and it is divided in three sec- embourg, Poland, tions: EIB Group News; Front Page Head- Spain, and United lines; Other highlights. Kingdom See Annex 2.1 Daily news Digest (DND) + Morning me- 08:35 AM France, Germany, Tier 1 An alert including all print and online arti- dia review of Greece, Italy, Lux- cles from the day published by Tier 1 Tier 1 embourg, Poland, sources (See annex 3.1 - Tier 1). Coverage Spain, and United must be presented by country and when Kingdom available include English summary for sources from Annex 3.7

Midday me- 11:45 AM France, Germany, Tier 1 and All articles (print and online) published be- dia review of Greece, Italy, Lux- Tier 2 tween 9:00 AM and 11:30 AM from Tier 1 embourg, Poland, Tier 1, Tier 2 Spain, and United (see Annex 3.1 - Tier 1). All articles of the and Euro- Kingdom day from Tier 2 (Annex 3.2 - Tier 2)and pean News from European news agencies (Annex 3.5 - Agencies EU News Agencies)

Afternoon me- 4:45 PM France, Germany, Tier 1 and All articles (print and online) published be- dia review of Greece, Italy, Lux- Tier 2 tween 11:30 AM and 4:30 PM from Tier 1 Tier 1 and Tier embourg, Poland, (Annex 3.1 - Tier 1), Tier 2 (Annex 3.2 - Tier 2 Spain, and United 2), EU news agencies (Annex 3.5 - EU News Kingdom Agencies).

Annex 9 – Performance indicators and liquidated damages

For the key areas related to the execution of the contract, a level of performance has been defined representing the minimum level of quality to be provided. The overall quality is evaluated every month. The Service Provider will record any technical, IT and/or editorial problem in a log (e.g. in a mutually agreed format similar to a Microsoft Excel file) to be submitted on a monthly basis to the Bank.

Damage points incurred by the Service Provider during a month may be used to calculate the relevant liquidated damages in accordance with the procedure described in the section below.

During the first three (3) months following the start of the Performance Period, the KPIs will be monitored without application of liquidated damages (“grace period”). After this grace period, the quality of services provided by the Service Provider can be evaluated based on the following KPI criteria.

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This process is intended to induce better quality performance. It may apply to motivate the Service Provider’s efforts that might not otherwise be emphasized, and to discourage inefficiency and poor performance.

All KPIs will have the following attributes:

KPI Attribute KPI Attribute Description KPI ID: Represents the KPI Identifier Indicator Name of the KPI Definition Describes the context and requirements of the KPI Describes how the data is collected to compute the value of the KPI and the Calculation calculation formula Threshold Value of the KPI calculation to be matched Damage points Number of KPI damage points applied for deviations from the threshold

In the following table, the actual number of damage points is found:

ID Indicator Definition Calcula- Threshold Damage points tion KPI-1 Punctual- Media Item(s): Measured Media Items: Media items: 100 points ity of deliv- - Media Items from Tier by Con- 60 minutes per delays over 60 erables 1 must be delivered by tract Man- delay minutes 08:30 AM on the day of ager publication Products: 20 Products: 250 points per - Media items from Tier minutes de- delays over 60 minutes 2 must be delivered by lay 08:45 AM on the day of Media Item missing: 200 publication Media Item points missing Product(s): - DND+ must be delivered each weekday by 08:30 AM - DND must be delivered each weekday by 08:50 AM

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KPI-2 Quality of Media Item(s): Measured Media Items: Media Items: 10 points delivera- Media Items must be by Con- missing text per rejection bles presented in PDF, with tract Man- and/or not clear and easy to read ager readable text text, with all metadata (low quality included (publication pdf) date; outlet name; page Products: 500 points per number; journalist Products: false summary; 50 name; location of media summaries points per poor gram- item) and with the EIB are actually mar, poor editorial or Group’s keywords are false; poor poor linguistic stand- highlighted/underlined. grammar ards

Product(s): DND+ and DND must be written following high editorial/linguistic standards, in proper English and must be correct and factual summaries of the Media Items

KPI-3 Incident The Service Provider Measured 1 working Incident: 25 points per response must respond promptly by Con- hour per inci- working hour of delay in time to all incidents flagged tract Man- dent ; solving/acknowledging by the Bank. For each is- ager the incident sue, the Service Provider No access to must acknowledge re- and shared plat- ception within 60 form for No access to shared minutes during working Recorded more than 4 platform: 1000 points hours (08:00 AM to 6:00 in a log by working after 4 hours of no ac- PM). the Service hours be- cess + 1000 points per For issues which take Provider: tween 08:00 each following day with over an hour to resolve, hours be- AM and 6:00 no access the Service Provider tween the PM have to send the Bank a incidents list of measures to rem- be flagged edy the situation. and the resolution of the incident

KPI-4

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Timely de- The Service Provider Measured 1 calendar 1 point per calendar day livery of must deliver the search by Con- day of delay of delay per filter search fil- filters with * from day 1 tract Man- ters with of the contract and ager and with- search filters with no * out * within 6 months from the beginning of the contract.

For search filters please refer to 4.2.1 search filters paragraph

Consequences of non-fulfilment of contractual obligations For each month, the number of KPI damage points incurred by the Service Provider will be used to calculate the value of the possible liquidated damages. If liquidated damages are to be applied for a month their amount shall be calculated using the following formula:

LD = KPI/DP x EUR 1

Where: - LD = amount of the calculated liquidated damages in EUR - KPI/DP = number of KPI damage points incurred by the Service Provider (one KPI/DP is equal to EUR 1). Only liquidated damages of EUR 100 or more may be charged and deducted from the Service Provider's monthly invoice. The liquidated damages according to this section may not exceed one hundred per cent (100 %) of the value of the invoice for the concerned month.

Procedure The EIB must formally notify the Service Provider of its intention to apply liquidated damages and the corresponding calculated amount. The Service Provider has 30 calendar days following the date of receipt to submit observations. Failing that, the decision becomes enforceable the day after the time limit for submitting observations has elapsed. If the Service Provider submits observations, the EIB, taking into account the relevant observations, must notify the Service Provider: (a) of the withdrawal of its intention to apply liquidated damages; or (b) of its final decision to apply liquidated damages and the corresponding amount.

Nature of liquidated damages The Service Provider expressly acknowledges and agrees that any amount payable as liquidated damages is not a penalty and represents a reasonable estimate of fair compensation for the damage incurred due to failure to provide the services within the applicable time limits set out in this contract.

Claims and liability

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Any claim for liquidated damages does not affect the Service Provider’s actual or potential liability or the EIB’s rights according to the General Terms and Conditions.

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