Media Monitoring Services for the European Investment Bank Group
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EIB Call for Tenders Media Monitoring Services for the European Investment Bank Group Terms of Reference Media Monitoring Services for the European Investment Bank Group Terms of Reference Page 1 of 79 EIB Call for Tenders Media Monitoring Services for the European Investment Bank Group Terms of Reference Table of Contents 1 SUMMARY ....................................................................................................................................... 5 2 INTRODUCTION .............................................................................................................................. 7 3 CONTEXT ......................................................................................................................................... 9 4 REQUIRED SERVICES .................................................................................................................10 4.1 General provisions for the performance of the services ........................................................................ 10 4.2 Service A – Provision of a dedicated online news portal, its content and reporting ................................ 10 4.2.1 Dedicated online news portal and its content .................................................................10 4.2.2 Manual Sentiment Analysis ............................................................................................15 4.2.3 Quarterly and annual reports ..........................................................................................15 4.3 Services B – Daily Deliverables ............................................................................................................ 15 4.4 Services C – Ad-hoc reports ................................................................................................................. 17 4.5 Term and Transition Period ................................................................................................................... 18 5 CONTRACTING MODALITIES AND INFORMATION ON TENDERING ......................................20 5.1 Service Contract.................................................................................................................................... 20 5.2 Joint tenders (consortia) and Subcontracting ........................................................................................ 20 5.2.1 Joint tenders ...................................................................................................................20 5.2.2 Subcontracting ................................................................................................................20 5.3 Identification of the Tenderer: legal capacity and status ....................................................................... 20 5.4 Timetable .............................................................................................................................................. 21 6 TENDER REQUIREMENTS AND STRUCTURE ...........................................................................22 6.1 Exclusion Criteria .................................................................................................................................. 22 6.2 Selection Criteria ................................................................................................................................... 22 6.2.1 Economic and financial capacity ....................................................................................22 6.2.2 Technical and professional capacity ..............................................................................23 6.2.3 Legal capacity .................................................................................................................24 6.3 Award Criteria ....................................................................................................................................... 25 6.3.1 Technical award criteria ..................................................................................................25 6.3.2 Quality and efficiency of the methodology to perform the services (30 points) ..............25 6.3.3 Quality of the team and management (10 points) ..........................................................26 6.3.4 Quality assurance plan (10 points) .................................................................................26 6.3.5 Quality of the case study (20 points) ..............................................................................27 6.3.6 Calculation of the technical award score ........................................................................27 6.3.7 Financial Award Criterion (30 points) .............................................................................28 7 AWARD OF THE CONTRACT ......................................................................................................29 8 ANNEXES ......................................................................................................................................30 Annex 1 – Volume & weight by country ............................................................................................................ 30 Annex 1.1 – 2017 Volume & weight by country .................................................................... 30 Annex 1.2 – Q1 2018 Volume & weight by country .............................................................. 31 Annex 2 – Daily News Digest ............................................................................................................................ 32 Annex 2.1 – Daily News Digest (DND) + ................................................................................ 32 Annex 2.2 – Daily News Digest (DND) ................................................................................... 36 Annex 2.3 – EIB Group news .................................................................................................. 41 Annex 2.4 – EIB Home page feed ........................................................................................... 42 Annex 2.5 – EIF Home page feed ........................................................................................... 43 Annex 3 – Publication Split ............................................................................................................................... 44 Annex-3.1 – Tier 1 .................................................................................................................... 44 Annex 3.2 – Tier 2 EU Dailies and Magazines ....................................................................... 48 Annex 3.3 – Tier 3 .................................................................................................................... 52 Annex 3.4 – Tier 4 .................................................................................................................... 52 Annex 3.5 – EU News agencies .............................................................................................. 52 Annex 3.6 – International News agencies ............................................................................. 54 Annex 3.7 – Daily News Digest list of sources ..................................................................... 55 Page 2 of 79 EIB Call for Tenders Media Monitoring Services for the European Investment Bank Group Terms of Reference Annex 3.8 – Sentiment Analysis list of sources ................................................................... 59 Annex 3.9 – Broadcast sources for English Summary ........................................................ 60 Annex 3.10 – Media officers ................................................................................................... 61 Annex 3.11 – Non EU monitoring – Print and Online publications .................................... 62 Annex 3.12 – Non EU monitoring – Online ........................................................................... 62 Annex 4 – Presentation of pdfs with English summaries .................................................................................. 64 Annex 5 – Categories ....................................................................................................................................... 65 Annex 6 – Keywords ......................................................................................................................................... 66 Annex 6.1 – MC Members ....................................................................................................... 66 Annex 6.2 – EIB and EIF .......................................................................................................... 67 Annex 7 – Example of Analysis report .............................................................................................................. 68 Annex 8 – Case Study ...................................................................................................................................... 74 Annex 9 – Performance indicators and liquidated damages ............................................................................. 75 Page 3 of 79 EIB Call for Tenders Media Monitoring Services for the European Investment Bank Group Terms of Reference Foreword We thank you for the interest you have shown in this procurement procedure which consists of the following documentation in order of priority: This Terms of Reference, with its annexes; The Model Contract, with its annexes; The Contract Notice; The Administrative forms for EIB tenders; and The General Administrative and Submission Clauses.