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Penghargaan Dan Sertifikasi Kilas Kinerja 2019 Laporan Manajemen Profil Perusahaan Analisis & Pembahasan Manajemen Penghargaan dan Sertifikasi PENGHARGAAN INTERNASIONAL Best Sales Volume Issuing Bank Best FX Bank for Structured Hedging Indonesia Best Trade & Supply Chain 1 9 14 in Indonesia 2018 Solutions House JCB Award of Appreciation Alpha Southeast Asia Corporate Treasurer Awards 2018 JCB Literature Foundation CorporateTreasurer Gold Rank -Asia Sustainability 10 Best New Card Acquisition from Reporting Rating 2019 • Best Senior Management Investor 2 15 Issuing Bank in Indonesia 2018 Asia Sustainability Reporting Rating 2019 Relations Support JCB Award of Appreciation NCSR (National Center for Sustainability • Most Consistent Dividend Policy JCB Literature Foundation Reporting) • Best Strategic Corporate Social Responsibility Best Trade Finance Bank in Indonesia The Center for Entrepreneurship, 5 11 Alpha Southeast Asia 2019 2019 Change and Third Sector/CECT Alpha Southeast Asia Alpha Southeast Asia Best Financial Awards 2019 Institution Award 2019 CECT Awards 2019 Best Corporate Secretary and 16 Alpha Southeast Asia CECT, CSR Core Subject Based on ISO Communication 26000: “Fair Operating Practices” CNBC Indonesia Award 2019 Best Remittances Provider 6 CNBC in Southeast Asia 2018 The Center for Entrepreneurship, 12 CorporateTreasurer Awards 2018 Change and Third Sector/CECT Gold Rank 17 CorporateTreasurer Awards 2019 Asia Sustanability Reporting Rating 2019 CECT Awards 2019 ASRRAT Best Remittances Provider in 7 CECT, Overall Sustainability Southeast Asia 2018 Performance: “Finance Industry” Alpha Southeast Asia 12th Annual DealSolution Awards 2018 Indonesia Best Bank 13 Alpha Southeast Asia Corporate Treasurer Awards 2018 CorporateTreasurer Best Corporate Treasury Sales and 8 Structuring Team Alpha Southeast Asia Laporan Tahunan 2019 Laporan Tahunan 2019 140 PT Bank Negara Indonesia (Persero) Tbk Digitalisasi untuk Layanan Unggul Digitalisasi untuk Layanan Unggul PT Bank Negara Indonesia (Persero) Tbk 141 Permodalan & Praktik Manajemen Risiko Tata Kelola Perusahaan Tanggung Jawab Sosial Perusahaan PENGHARGAAN NASIONAL Peringkat III Brand Kartu Kredit Bank Best Remittances Provider in Peserta SKNBI dan KPDHN Terbaik 1 6 11 Umum Konvensional Southeast Asia 2018 Bank Buku 3 dan 4 Infobank 8th Digital Brand Awards 2019 CorporateTreasurer Awards 2018 Bank Indonesia Award 2019 Infobank CorporateTreasurer Bank Indonesia The Best Digital Brand 2014-2018 Public Relations Indonesia Awards Sistem BI-RTGS dan BI-SSSS Terbaik 2 7 12 Kartu Kredit Bank Umum Konvesional 2019 Bank Buku 3 dan 4 Infobank 8th Digital Brand Awards 2019 PR Indonesia Bank Indonesia Award 2019 Infobank Bank Indonesia FIN OJK EXPO 2019 (Bank Umum 8 Bronze Winner of Planet Tourism - Bank Terinovatif Implementasi Bank Konvensional Pendukung 3 13 Indonesia Awards 2019 in Credit Card Simpel) Pengendalian Moneter Rupiah dan Planet Tourism Indonesia Awards 2019 FIN OJK EXPO 2019 Valas Terbaik Markplus Center OJK Bank Indonesia Award 2019 Bank Indonesia Great Performing Brand in Social FIN OJK EXPO 2019 (Bank Umum - 4 9 Media Bank Terbaik Implementasi Simpel) Social Media Award 2019 FIN OJK EXPO 2019 Majalah Marketing OJK 1st Best CDM/CRM Commercial Bank 8th Digital Brand Award 2019 5 10 99.47 8th Digital Brand Award 2019 Info Bank 16th Bank Service Excellence Infobank Award 2019 Infobank Laporan Tahunan 2019 Laporan Tahunan 2019 140 PT Bank Negara Indonesia (Persero) Tbk Digitalisasi untuk Layanan Unggul Digitalisasi untuk Layanan Unggul PT Bank Negara Indonesia (Persero) Tbk 141 Kilas Kinerja 2019 Laporan Manajemen Profil Perusahaan Analisis & Pembahasan Manajemen Penghargaan dan Sertifikasi PENGHARGAAN NASIONAL The Best Flagship Initiatives Category The Best In Customer Satisfaction The Best Technology Innovation 14 20 26 Sustainability Business Award 2019, Services (Gold) Sustainability Business Award 2019 Tempo Financial Award 2019 The Best Contact Center Indonesia 2019 Global Reporting, Bappenas, IBCSD, Tempo Indonesia Contact Center Association PwC (ICCA) Peserta Aistem Pembayaran Terbaik 21 Bank BUMN Terbaik/Khusus Jaringan Bank Indonesia Program RKB Terbaik Kelas B 15 27 Menengah dan Korporasi BUMN Hadir untuk Negeri Most Innovative Milennial Digital KPR Kadin Indonesia Award 2019 22 Menteri BUMN RI Kadin Indonesia Service Realestate Creative Awards 2019 Exceptional Total Service Quality 28 CSA Award Indonesia Housing Satisfaction for Regular Banking - 16 CSA Award Conventional Innovation Awards 2019 AAEI & CSR Research 23 Service Quality Award 2019 IDX Channel Carre Pembukaan Rekening Tabungan 17 Tercepat Melalui Opening Account The Best Human Capital for Bank - Banking Service of the Year DPLK 24 29 Machine SOE’s Public Company Editor’s Choice Award 2019 Museum Rekor Indonesia (MURI) Indonesia Human Capital Award V 2019 Marketeers Economic Review Retail Banking Services Kategori Bank The Best Digital Media (Gold) 18 30 Pioneer for Millennials Mobile Credit Konvensional 25 The Best Contact Center Indonesia 2019 Tempo Financial Award 2019 Application Indonesia Contact Center Association Tempo 14th Annual Indonesia Property & Bank (ICCA) Award 2019 The Best Financial Performance Bank Majalah Property & Bank 19 Kategori Bank Konvensional Tempo Financial Award 2019 Tempo Laporan Tahunan 2019 Laporan Tahunan 2019 142 PT Bank Negara Indonesia (Persero) Tbk Digitalisasi untuk Layanan Unggul Digitalisasi untuk Layanan Unggul PT Bank Negara Indonesia (Persero) Tbk 143 Permodalan & Praktik Manajemen Risiko Tata Kelola Perusahaan Tanggung Jawab Sosial Perusahaan PENGHARGAAN NASIONAL Penyalur KUR Terbaik 1 Tahun 2019 Ruang Pelayanan Informasi Publik • Annual Report BNI (Gold Winner) 31 38 43 Kementerian Koordinator Perekonomian terinovatif • Sustainability Report BNI (Gold Republik Indonesia PR Indonesia Winner) • Media Cetak, Sinergi 46 (Gold Most Trusted Company Based on Terpopuler di Media Online 2019 sub 32 39 Winner) Corporate Governance Perception kategori BUMNTbk • Aplikasi e-Sinergi 46 (Silver Winner) Index (CGPI) Tahun 2019 PR Indonesia Awards • Program Corporate PR IICG/Majalah SWA PR Indonesia #BNItuDigital (Silver Winner) Infobank • Program CSR Community Based e Best GCG Company dalam 40 Development, Program Aku Annual Report Award Tahun Buku The Award For Innovative Listed 33 Saudagar Muda (Silver Winner) 2018 Companies And Innovative Leaders • Sustainability Business Sub Komite Nasional Kebijakan Governance BEI Kategori BUMN (Silver Winner) (KNKG), OJK, Kementerian BUMN, BI, Infobank PR Indonesia Awards BEI, IAI PR Indonesia • Grade Diamond kategori Regular 41 UI Award dalam Bidang Pendidikan Banking SQA Konvensional Padmamitra+ Awards Tingkat Provinsi 34 44 UI Award • Grade Diamond pada kategori DKI Jakarta 2019 Universitas Indonesia Regular Banking SQA Digital Padmamitra+ Awards Tingkat Provinsi Service Quality Award DKI Jakarta 2019 The Best Digital Banking Partner 35 Pemprov DKI & CSR Forum DKI Kementerian Hukum dan Ham RI • Majalah Sinergi 46 Edisi 105/ 42 XI/2018 Gold Winner The Best of Best State Owned Enterprise BigCap 36 State Owned Enterprise InMA 2019 Indonesian Institute for Corporate • Majalah Sinergi 46 Edisi 108/ Directorship (IICD) XI/2018 Gold Winner The Best of State Owned Enterprise InMA 2019 Website pelayanan informasi 37 • Majalah Sinergi 46 Edisi 104/ terinovatif XI/2018 Silver Winner The Best of PR Indonesia State Owned Enterprise InMA 2019 Serikat Perusahaan Pers (SPS) Laporan Tahunan 2019 Laporan Tahunan 2019 142 PT Bank Negara Indonesia (Persero) Tbk Digitalisasi untuk Layanan Unggul Digitalisasi untuk Layanan Unggul PT Bank Negara Indonesia (Persero) Tbk 143 Kilas Kinerja 2019 Laporan Manajemen Profil Perusahaan Analisis & Pembahasan Manajemen Penghargaan dan Sertifikasi PENGHARGAAN NASIONAL The Best Digital Banking Partner 2019 2nd Best Overall Performance Best E-commerce Acquirer 45 49 54 Kementerian Hukum dan Hak Asasi Commercial Bank VISA Manusia Banking Service Excellence Award 2019 Best Corporate Card Infobank & MRI 55 Penghargaan atas Dukungan Program VISA 46 50 ‘Keluarga Harapan’ Highest Growth for World Credit Peringkat Ke-1 Kompetisi Paduan Kementerian Sosial RI Issuance 56 Mastercard Suara Otoritas Jasa Keuangan 2019 • The Best Government Bank in Otoritas Jasa Keuangan 47 Service Excellence Best Millennial Segment Card 51 • Commercial Bank Mastercard Banking Service Excellence Award 2019 Best Affluent Debit Program Infobank & MRI 52 Mastercard 1st Best Phone Banking Commercial 48 Best Affinity Debit Card Program Bank 53 Banking Service Excellence Award 2019 Mastercard Infobank & MRI Laporan Tahunan 2019 Laporan Tahunan 2019 144 PT Bank Negara Indonesia (Persero) Tbk Digitalisasi untuk Layanan Unggul Digitalisasi untuk Layanan Unggul PT Bank Negara Indonesia (Persero) Tbk 145 Permodalan & Praktik Manajemen Risiko Tata Kelola Perusahaan Tanggung Jawab Sosial Perusahaan SertiFIKASI BNI Corporate University Tier III Facility 1 6 ISO 9001:2015 Uptime Institue Certified 9 Maret 2017 – 9 Maret 2020 BNI Contact Center 7 BNI Corporate University ISO 9001:2015 2 CLIP Accreditation 9 Mei 2018 – 31 Maret 2020 11 Maret 2019 SGS BNI Corporate University Banking Operations for Guarantee 3 8 Surat Pencatatan Ciptaan Aplikasi BNI Letter, RTGS & Remittance Service Smarter 5 November 2018 – 5 November 2021 1 Agustus 2017 – 31 Juli 2067 SGS Quality Management System Credit Clearing, Credit Administration 4 9 ISO 9001:2015 and Credit Production & Distribution 11 Januari 2018 – 10 Januari 2021 15 Januari 2020 – 15 Januari 2023 SAI Global SGS Tier III Design 5 Uptime
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